### Table 1: Volume of activity and ‘exports’

| Activity | Quantity | |--------------------------------------------------------------------------|-------------------| | Enquiries received (SEAP total) calls/website hits | 3,936/12,649 | | Information downloaded from SEAP website (self-help packs; SEAP all) | 599 | | Direct Advocacy cases for residents of the local authority area | 40 | | Percent of residents’ cases where the case refers to a health service in another area | 42% | | Prison health cases for residents of the local authority area | 0 |

### Table 2: Local authority activity – ‘imports’

| Activity | Percentage | |--------------------------------------------------------------------------|------------| | Total number of cases about a health facility within the local authority area, including residents and non-residents | 40 | | Percent of complaints about health facility in the local authority area from people who do not reside in the area | 28% |

### Table 3: Age groups of clients (%)

| Age Group | 0-16 | 17-59 | 60+ | |-----------|------|-------|-----| | | 0% | 78% | 22% |

### Table 4: Gender (%)

| Gender | Male | Female | Transgender | |--------|------|--------|-------------| | | 23% | 72% | 0% |

### Table 5: Client Group (%)

| Disability Type | Physical disability | Learning difficulty | Sensory (vision & hearing) | Mental health | Substance misuse | Other | |-----------------|---------------------|---------------------|-----------------------------|---------------|------------------|-------| | | 5% | 1% | 0% | 8% | 0% | 3% |

| Disability Type | Dementia | Acquired brain | Multiple | Long-term illness | None | Autistic | |-----------------|----------|----------------|----------|-------------------|------|----------| | | 0% | 0% | 1% | 0% | 34% | 0% |

| Other – Not known | Complex | ME | Unseen | Reading/writing | Dyslexia | |-------------------|---------|----|--------|-----------------|----------| | | 39% | 2% | 0% | 5% | 2% | 0% |

### Table 6: Ethnicity (%)

| Ethnicity | British | Irish | Gypsy | Other white | White subtotal | |-----------|---------|-------|-------|-------------|----------------| | ICAS | 68% | 0% | 0% | 0% | 68% | | General population | | | | | |

| Ethnicity | Mixed White/black Caribbean | Mixed – White/black African | Mixed – White/black Asian | Mixed – Other | Mixed subtotal | |-----------|-----------------------------|-----------------------------|---------------------------|--------------|----------------| | ICAS | 0% | 0% | 0% | 3% | 3% | | General population | | | | | |

| Ethnicity | Asian or Asian British – Indian | Asian or Asian British – Pakistani | Asian or Asian British – Bangladeshi | Asian or Asian British – Other | Asian or Asian British – Total | |-----------|--------------------------------|-----------------------------------|-------------------------------------|-------------------------------|-------------------------------| | ICAS | 0% | 0% | 0% | 0% | 3% | | General population | | | | | |

| Ethnicity | Black or black British – Caribbean | Black or black British – African | Black or black British – Other | Black or black British – Total | |-----------|-----------------------------------|---------------------------------|-------------------------------|-------------------------------| | ICAS | 0% | 0% | 0% | 0% | | General population | | | | | |

| Ethnicity | Chinese | Other ethnic group | Chinese/Other – Total | |-----------|---------|-------------------|-----------------------| | ICAS | 0% | 26% | 26% | | General Population | | | | |