### Draft Council Plan Consultation 2015

Responses from the four facilitated drop in sessions run at West Offices to enable residents to give views on the draft Council Plan

#### Drop In Session - 24 July 2015

| What services are most important to you? | How would you protect frontline services? | How can the council support the achievement of a prosperous city? | What could you do to help achieve the aims for the city? | |-----------------------------------------|------------------------------------------|---------------------------------------------------------------|--------------------------------------------------------| | City Centre condition | Put available money in right place | Work more with partners | Don't empty green bin in winter | | Schools | | Car parking too expensive | Volunteer | | Citizens Advice Bureau | | Road repairs | | | Bus passes | | Cheaper parking | Volunteer if transport was better | | | | Better support for disadvantaged families | Volunteer | | Public Health | Get better value for money in staffing contracts. Invest in training & development. Use existing resources better | Close inequality gap | Already volunteer | | Waste | Adult Social Services | Would pay for council tax if maintained current services | Support businesses to grow and make sure visitors not put off | | Education | Health | Lobby against austerity | Help less fortunate | | Housing | Environment | Help less fortunate | Already work hard in city | | Libraries | Adult care | Stop cycle raves | Do charity work | | Children's services | Learning disability | Train right people to support those with learning difficulties | | | Support young people | Housing | Private sector investment, city tax for tourists, charge for those than can afford it | Reduce congestion, build new homes, reduce poverty | | | City centre investment | | Back proposals for social housing build |

Responses from the four facilitated drop in sessions run at West Offices to enable residents to give views on the draft Council Plan. | Cleaning streets | More cycling lanes | Free York Card for residents | Already volunteer | |------------------|--------------------|------------------------------|-------------------| | Bins | Improve rail services | | Already volunteer | | Housing benefit | Transport | | | | Social housing | Improve care for vulnerable | Move people off benefits by providing more jobs for 18 -25s | | | Roads | Protect bus routes | | | | Bins | Traffic movement | | Volunteered | | Youth clubs | Parks | Housing benefit | Better cleaning | Already volunteer | | Housing services | Put residents and families first | Street cleaning | Nothing, too busy | | Bins | Bus services | Education | Address homelessness | Would volunteer | | Waste | Parking | Road maintenance | Put frontline services before bureaucracy | Develop brownfield sites. Improve transport links | Scale back adult learning | | Waste | Education | Lower parking charges and encourage people to visit | | | Waste | Services for young people | Education | Better paid jobs | Help keep play areas clean | | Education | parks | | | | Health | Housing | Waste | Fairness in housing allocations | | | Housing | Museums | Libraries | Better connect villages | Better transport links (not just buses) | Volunteering but people need good jobs first | | Public transport | Protect education | Fair pay | Get unemployed to do voluntary work for expenses | | | Homeless services | Make planning permission easier | No increase inc council tax | As a landlord offer accommodation to homeless | |-------------------|---------------------------------|-----------------------------|-----------------------------------------------| | Waste | Education | Nothing | Need well paid jobs. House prices too high | | Transport | | Metro card for city. Affordable housing | CYC needs to be more efficient and staff work harder | | HR | | 1 stop shop for customer services | Turn up for work | | Bins | Education | Change top heavy management structure | Events for residents not just tourists | | Education | | Reduce bed blocking, mental health therapy | Improve roads | | Bins | Bollards | Reduce bed blocking, mental health therapy | Improve roads | | Bus station | Bollards | Reduce bed blocking, mental health therapy | Improve roads | | Education | Welfare benefits | Joined up care for mental health - quality and quality is poor | Children get good standard of education. Apprenticeships | | Adult Social Care | Mental health | Spend money on these with least voice. Use early intervention | Joined up provision - work 7 days a week not Mon- Fri | | Housing benefit | Education, roads, libraries | More jobs locally | Library volunteers | | Parking | | Keep talking to the public about views | | | Citizens Advice Bureau | | Clean town centre | Not a fan of volunteers - services are cut and long term impact | | Schools | | Nothing | | | Planning | Cycle lanes | Increase staffing and wages | More parking and more park and ride | | Kid's activities | Education | Protect services fro young people | Jobs | | Ageing | Services for older LGBT people | Have a revolution against cuts, close tax loopholes | Decrease gap between rich and poor. Green renewable. No nuclear. No fracking | Reduce waste and redistribute unused food | |--------|--------------------------------|--------------------------------------------------|--------------------------------------------------------------------------|------------------------------------------| | Education | Schools | Don't do Lendal bridge | Volunteer more | | Traffic | Waste | Congestion charge for visitors nor residents | Encourage living wage of £10 an hour. Affordable housing | Use local firms | | Education | Health | Social care/fostering | Services should not be reduced | Support schools, keep city clean, link schools to parks and gardens | Child's voice, keep up swimming, safe areas for children | | Education | Health | Social care/fostering | Services should not be reduced | Support schools, keep city clean, link schools to parks and gardens | Child's voice, keep up swimming, safe areas for children | | Benefits | Carer support | Council tax | Provide advice | New green bins when one is stolen | Already a carer and keep village tidy | | Bins | Education | Public transport | Support sustainable services | Use new technology better. Get a cycling officer | Already volunteer | | Leisure | Support Yearlsey pool and housing | More jobs, more mixed nightlife | Volunteer in leisure centre | | Housing benefits | Advice | Protect bin service | More jobs are entry levels | Community need to support council and police to reduce anti-social behaviour | | What services are most important to you? | How would you protect frontline services? | How can the council support the achievement of a prosperous city? | What could you do to help achieve the aims for the city? | |----------------------------------------|------------------------------------------|---------------------------------------------------------------|----------------------------------------------------------| | Education | Cut funding to libraries and highways | Better paid jobs | Up to council to provide it all not me | | Leisure | Ensure jobs are kept by using money efficiently | Work with others | Give feedback | | Bins | | | | | Recycling | | | | | Roads | | | | | Bins | More use of flexible contracts to manage peaks | | | | Street cleaning | More local skips, cut street lights | Encourage manufacturing | | | Care | | | | | Schools | Protect some services | | Recycling and cycling | | Health | | | | | Environment | | | | | Housing | Housing and Adult Service priority | Listen to taxi and bus drivers | | | Waste | Prioritise | Listen to tax payers | | | Bins | | | | | Housing repairs | | | Reduce council to tax for people on benefit | | Parking | Use volunteers and target resources better | Improve Wi-fi | Volunteer | | Bins | | | | | Contact Centre | | | Act as carers already | | Benefits | Word of mouth | More help for York residents on housing | Help friends trying to get council house | | Transport | | | | | Waste | | | Attend residents meetings | | Housing repairs | | | | | Bins | | | Tackle empty shops and give shops lower rates | | | | | Bring people into city centre | | Police | NHS | Housing | Make people work longer hours & variable shifts | Take a decision on the walls | |--------|-----|---------|-----------------------------------------------|-----------------------------| | Contact Centre | | | Put people in local areas | Community organisations to work more together | | Education | Social Services | Police | Stop wasting money on roads | | | Community Safety | | | Control bad behaviour | Help people to start their own business | | Housing | Transport | Parks | Give people less choice, be strict on rules | Houseswap scheme | | All | All | All | Promote York as much as possible | Promote York | | Housing | | | | Not be negative about the city | | Housing repairs | Resident parking | | Stop paying for art gallery and museums | Watching in neighbourhood | | Waste | Street cleaning | Buses | More local services for older and young people | | | Adult Services | Education | Citizens Advice Bureau | Stop wasting money and use more volunteers | Reduce rents for city centre shops. Encourage pop up shops | | Housing | Children's services | Leisure | Prioritise funding | Increase minimum wage | | Housing | | | | Fundraising for charity (local) | | Bins | Housing repairs | | Better planning | Better planning | | Cycling lanes | Roads | Waste | Prioritise funding | Promote York and Yorkshire more | | Business Advice | Planning | | Support & help where needed | Create jobs | | Recycling | Museums | | | Encourage visitors | | Housing | Youth Offending Team | Get homeless people off streets | |---------|----------------------|--------------------------------| | NHS | GPs | Less agency workers | | | | Invest in jobs for young people| | | | Already work in community | | Benefits| Bins | Protect all | | | Housing | Improve transport and get | | | | businesses into York | | | | Too busy | | All | Cut out waste and managers | Support others | | | | Recycle | | Bins | Green bin all year round | Nothing else York is doing fine| | | | Keep things tidy | | Street cleaning | Street lights | Dog mess | | | | Pressure government for more money | | | | Doing Ok | | Buses | | Tax the wealthy and big business | | | | Work better with community, support local businesses | | | | Get involved in community led projects | | Drug misuse | Waste | Transport | | | | Increase council tax | | | | Develop brownfield sites, encourage shops in city centre | | | | Give feedback | | Waste | Open spaces | Oppose academies | | | Clean streets | Digital City offer needs to be improved and service from Make it York | | | | Volunteer with York Carers in future | | Schools | | Be more active | | | | Restrict stag and hen parties and arrest drunks | | | | Make suggestions to council | | Police | | Pay council tax that's enough | | Parking | Bins | | | Housing benefits | Citizens Advice Bureau | | | Waste | Contact Centre | Better response from contact centre | | | | More for residents not visitors | | Children's Centres | Schools | Reading cafe | | | | Protect school places so people can get siblings in same school and walk to it | | | | Think about schools and health services when building new houses | | | | Do more online, walk to schools. Use the services | | Housing | | Protect large employers in city | | | | Voluntary work. Use allotments | | Buses | Less bureaucracy | More opportunities for young people | National Citizenship Programme | |-------|------------------|-------------------------------------|--------------------------------| | Bins | Move CYC staff to cheap offices in Clifton Moor | Marketing | | | Buses | Residents first | Better bus services, not having to change buses. Do less for students | Don't know | | Police | Health | Council tax | Spend less on transport and more on recycling | Improve wages for carers, focus less on tourists | Fit solar panels and recycle | | Housing benefits | | | Put English people first | | | Youth clubs | Leisure | | Living wage for care workers. Live concerts | | | Buses | Transport | More money | Fairness | | | Children's Centres | Family Learning | Libraries | Ensure enough staff | Concentrate on quality not quantity | Make sure people use services | | Prevention | Early Intervention | Infrastructure | Use SMART measures to prioritise cost benefit analysis | Living wage across all sectors. Showcase city centre for tourism | Tree planting, use local services, increase recycling | | Education | Bins | Parking | Don't cut services | Better paid jobs. Sort out homelessness problem | | | Bins | Health | | Don't understand question | Jobs | Don't know | | Housing | Contact Centre | Citizens Advice Bureau | More staff, get school leavers into council jobs | No benefit cuts | | | Bins | Buses | | Better management | Charge more for car parks | Use car parks | | Allotments | Recycling | Bins | Ringfence funding | Improve quality of life for residents. Bring tourists in | Ward Committee meetings | | Housing repairs | | | Ok as now | Is fine as it is | Health walks | | Strategic Support | | | Do things jointly with other councils. Don't bother with Ward Budgets | Get York Central Built | Support food bank | | Buses | Investigate who deserves services | Nothing else York is doing fine | |-------|----------------------------------|---------------------------------| | All | | | | Buses | More buses | | | Sheltered Housing | Cut waste and cut privileges for those that don't need them | Look after your own | Help young people more | | Bins | Job creation | Start up a business | | Street cleaning | Parks | Reduce bureaucracy | Invest in public realm | Join friends group | | What services are most important to you? | How would you protect frontline services? | How can the council support the achievement of a prosperous city? | What could you do to help achieve the aims for the city? | |----------------------------------------|------------------------------------------|---------------------------------------------------------------|----------------------------------------------------------| | Bus services | Cheaper entry to attractions for locals | Everyone should be able to afford to live | Better co-ordination between people helping | | York Learning | | Childcare support to enable people to take up training | | | Road safety | Cycle lanes | Reform council tax and business rates | Grit less in winter | | Road safety | | | All on road safety ideas passed to Road Safety officer | | Social care | For those on low income | Enabling business to prosper and provide jobs for young people| Limiting the time it takes people to get to and from work| Attend local events and initiatives to encourage neighbours to keep in touch | | Street cleaning | Bus services | Protect reputation of city. Prioritise the most needs, homeless/disadvantaged/elderly | Support volunteer groups, gain more grants if possible | Volunteering | | Bins | | Keep City and villages clean | | | Clean streets | Waste | Flexible job roles. Prioritise | Attract businesses to the city | Fine householders for blocking footpaths | | Bus passes | Education | Recycling - not enough money for roads and street lights | Too many people in customer centre. Need to be able to measure council plan and judge success | | | Parking | Waste | More police | Getting rid of council officials | Nothing | | Housing | Fair rents | Managing | Manage the roads and more flower beds | | | Learning | | More information on how they operate | Unlock jobs from key sites such as York central | Keep city centre clean | | Emergency services | | Keep council tax as it is | Better parking | Don't litter put bins by road for drivers | | Benefits support | Homelessness service | Reduce council tax | Keep York tidy | |------------------|----------------------|--------------------|----------------| | Waste Planning Contact Centre | Change the website it does not give information like the old one did | Focus on financial inclusion, try and mitigate welfare reforms | More housing | | Social care Litter | Accurate budgeting, keep a tight rein on capital projects | Promote tourist industry, support business to do more - especially small businesses let York retain individuality | Litter picking. Promoting events | | Police Youth Services Road maintenance | Use volunteers, limit unnecessary excessive maintenance | Few meetings and more action. Not wasting money buying new equipment for events every time | Feedback, volunteering and attending consultations | | Housing benefit | Focus on residents more in relation to social housing | Better pedestrian access and public loos. Cleaning city centre streets | | | Bins Drugs and related crime Street lighting | Shame cuts need to be made | Drugs 3 strikes and out, get rid of rough sleepers near station, move homeless people to somewhere more appropriate | Keep complaining until things are right. Keep reporting anti-social behaviour | | Buses | Do a better job | Keep it clean for everyone | | | Transport | Better performance information | More medium level and graduate jobs | | | Graffiti Fountain Art Gallery | Better ways of reporting graffiti | Affordable offices and apartments. Improve Piccadilly | Colourful planting | | Adult Care | Attract new residents and students | Buy local, keep pubs going, use independent shops | | | Support services benefits and accommodation | Arts funding | Libraries | Improve street cleaning in Micklegate and centre | More decent tubs. More jobs for skilled people. Jobs fairs. Do less on disabled access | |--------------------------------------------|-------------|-----------|-------------------------------------------------|----------------------------------------------------------------------------------| | Schools | Social care | Parks | Social Care | Need good performance and strategy measures | Unlock key employment sites like York central | | Parking | Parks | Social Care | Good quality performance information to direct resources | Good quality jobs | | Buses | Safety in city | Recycling | | Does a good job anyway | | Local plan | Social services | | Rail infrastructure - look at Haxby? Strensall site. Use British Sugar site and include rail halt. Get large inward investors to stop York becoming an dormant commuter city | Bus user group. Volunteer for National Trust. Village Plan | | What services are most important to you? | How would you protect frontline services? | How can the council support the achievement of a prosperous city? | What could you do to help achieve the aims for the city? | |----------------------------------------|------------------------------------------|---------------------------------------------------------------|----------------------------------------------------------| | Local Plan | Protect environment | City Environmental plan | | | Waste | Litter | Deal with crime and disorder | Deal with crime and disorder | | Bins | Daily waste collections | Lower taxes | Do enough already | | Transport | | Manage race meetings better | | | Social Services | Benefits | Not spending on projects like Kings Square | | | Sheltered housing | Art Gallery | | | | | Health | | | | | | Improve things for residents not tourists. Address gap between rich and poor. Need housing not hotels. Residents shouldn't pay for art gallery | Positive about ward funding | | Crime | Council tax | Too many drunks on the streets, stag and hen parties | | | Bins | Street lights | health | | | | | Reduce back office staff and managers | | | | | Improve night time economy - too much drinking and too much visible street homelessness | | | Transport | Police | Better resident parking | | | Waste | Adult Social Care | Weekly waste collection for all | | | Community facilities | Waste | Safety | | | | | Better collaborative working between departments to stop duplication | Try to get local communities on site and be more open to explaining what is happening and why | | | | | Work on community activities | | Buses | Housing | Less for students, help small business | Not keen on leadership in CYC and councillors | | | | | Used to volunteer to old now | | Adult Education | Libraries | Mental health | Go back to core services but libraries are important | Address anti-social behaviour. Improve provision for cyclists | |-----------------|-----------|---------------|-----------------------------------------------------|-------------------------------------------------------------| | Buses | Cycle routes | Waste | Staff already helpful | Improve congestion. Invest in arts, health and wellbeing | | Benefits | Buses | Youth activities | Focus on frontline staff | | | Mental health | Specialist housing for vulnerable | Mental health should be at front in relation to housing | Not including mental health is discriminatory | | Transport | Planning | Buses | Green collection | Close Lendal Bridge. | | Social Services | Tourism | | | Tourism - pays for services and economy | | Housing | | | | | | Roads | | | | Invest in highways maintenance | | Buses | Street Cleaning | | | Clean the city better. Keep York money in York | | Police | Transport | Police | | Too much drinking in city centre at night makes it unsafe | | Buses | Recycling | Waste | | City centre not safe at night due to too much drinking | | Children's Centres | Libraries | | | Switch off street lights from 12 - 5am | | Buses | | | | | | Children's Centres | Libraries | | | | | Buses | Waste | Home helps | Don't give housing to pregnant girls | More jobs for young people, more apprenticeships | | Bins | Recycling | | | Manage race meeting better | | Waste | | Scrap bedroom tax | | | | Waste | Anti-social behaviour | Information | Residents taking action - need to know opportunities | Residents taking action - need to know opportunities | | What services are most important to you? | How would you protect frontline services? | How can the council support the achievement of a prosperous city? | What could you do to help achieve the aims for the city? | |----------------------------------------|------------------------------------------|---------------------------------------------------------------|---------------------------------------------------------------| | SMEs | Put children at the centre | focus on local businesses | Residents do enough already | | Transport | Sack people for wrongdoing | Think of residents first | | | Bins | Septic tanks Street lights | Get rid of managers | Promote York | | | Early intervention and prevention to reduce demand | Growth needs to be sustainable and resident businesses | | | ASB | Clean streets Buses | reduce consultants | Get Local Plan in place | | Housing | Jobs Real wages | Build more council houses | charity fairs | | Bins | Roads Buses | Invest in training more | Training of staff | | Art Gallery | Museums | Cut staff salaries | | | Highways | Planning Business & economy | Be efficient do fewer things well. Outsource where possible. Generate income | Have a Local plan, work with businesses | Volunteer, promote York | | Police | | support businesses | stop benefit cheats | | Care | Dementia support | smart working but recognise huge government cuts | don't forget those living in poverty | | Infrastructure | recycling congestion | make inner ring road priority route | 1990 3 stage congestion solution and extra flood defences | | Waste | Environment Buses | stop wasting money | stop allowing events residents don't like | take party politics out of it | | Care Act | Disabilities | Nothing on health and social care integration in plan | | | Parking | Children's Services | Free parking fro residents | clamp non residents vehicles | | Public Health | Animal Welfare green space | Use volunteers, use vol sector, more online services | Contract to small community & voluntary services | Give further views, already volunteer | | Schools | Parks | Realistic taxes | Can't be isolated | | York is becoming too expensive to buy or rent a home. Stop people buying and renting out for a profit or not to be lived in.

| Affordable Housing | Green waste | Better energy efficiency in council buildings | Improve parking in Heslington Lane |