Customer Nominated Contact

Request to change a Customer Member's role

1. Navigate to the My eRooms page and select the appropriate Room (A) from the list of available Rooms.

2. Select the change roles (B).

3. Check the **checkbox(es)** alongside the relevant member(s) (C) and select **Next** (D).

4. Select an appropriate **role** (E) for the member and select **Next** (F).

5. This screen confirms that your request has been sent to the Room's BAOs for approval.

6. Select **Close** (G) and return to the Room's homepage.