| Indicator | Description | Collection Frequency | 2014/2015 | 2015/2016 | 2016/2017 | Q1 | Q2 | Q3 | Q4 | Target | Polarity | DOT | |-----------|-------------|----------------------|-----------|-----------|-----------|----|----|----|----|--------|----------|-----| | TOU01 | Room Occupancy | Monthly | 74.76% | 66.50% | 79.24% | 82.60% | - | - | - | - | Up is Good | Neutral | | | TOU04 | Average Room Rate | Monthly | £69.66 | £74.18 | £95.09 | £102.5 | - | - | - | - | Neutral | Neutral | | | TOU08 | Visits to Attractions: Big Attractions | Monthly | 2,866,401 | 2,597,009 | 2,376,573 | 674,377 | - | - | - | - | Up is Good | Neutral | | | TOU09 | Visits to Attractions: Small Attractions | Monthly | 276,399 | 247,538 | 232,501 | 87,844 | - | - | - | - | Up is Good | Green | | | TOU11 | Sessions on visityork.org | Monthly | 2,121,529 | 1,828,226 | 1,718,744 | 334,784 | - | - | - | - | Up is Good | Red | | | TOU14 | Parliament Street Footfall | Monthly | 9,616,941 | 8,356,697 | 8,044,607 | 2,058,005 | 2,226,500 | - | - | - | Up is Good | Green | | | TOU15 | Visitor Information Centre Footfall | Monthly | 488,643 | 431,346 | 401,206 | 102,556 | - | - | - | - | Up is Good | Neutral | | | TOU25 | % of jobs which are tourism based | Annual | 18.20% | - | - | - | - | - | - | - | Neutral | Neutral | | | LIB01 | Library Visits - All Libraries | Monthly | 799,083 | 997,606 | 1,025,480 | 255,626 | 292,534 | - | - | - | Up is Good | Green | | | LIB02 | Books Borrowed - All Libraries | Monthly | 778,615 | 819,179 | 800,300 | 192,356 | 214,540 | - | - | - | Up is Good | Neutral | | | TAP13 | % of panel who give unpaid help to any group, club or organisation | Quarterly | NC | NC | 64.30% | 66.44% | - | - | - | - | Up is Good | Neutral | | | | Benchmark - Community Life Survey | Annual | 69.00% | 70.00% | 62.68% | - | - | - | - | - | Up is Good | Neutral | | | | % of panel who do not give unpaid help to any group, club or organisation | Quarterly | NC | NC | 32.66% | 30.65% | - | - | - | - | Up is Bad | Neutral | | | APSE088 | Parks and Open Spaces: Maintenance cost per household (including CEC) (PI 43) | Annual | £21.54 | £18.7 | - | - | - | - | - | - | Up is Bad | Green | | | | Benchmark - National Data | Annual | £46.08 | £44.21 | - | - | - | - | - | - | Up is Bad | Green | | | | Benchmark - APSE Family | Annual | £52.63 | £47.43 | - | - | - | - | - | - | Up is Bad | Green | |

## Portfolio - Culture, Leisure and Tourism 2017/2018

No of Indicators = 30 | Direction of Travel (DoT) shows the trend of how an indicator is performing against its Polarity over time.

Produced by the Strategic Business Intelligence Hub November 2017

| 3. Public Realm | 4. Learning | |-----------------|-------------| | **APSE091** | **CJGE17** | | Parks and Open Spaces: Cost of service per household (including CEC) (PI 21) | % of working age population qualified - No qualifications | | Annual | Annual | | £24.01 | 4.90% | | £20.88 | 4.60% | | - | 6.20% | | - | - | | - | - | | - | - | | - | - | | - | - | | - | - | | Up is Bad | Up is Bad | | Green | Neutral | | Benchmark - National Data | Benchmark - National Data | | Annual | Annual | | £48.66 | 8.80% | | £47.83 | 8.60% | | - | 8.00% | | - | - | | - | - | | - | - | | - | - | | - | - | | Up is Bad | Up is Bad | | Neutral | Neutral | | Benchmark - APSE Family | Benchmark - Regional Data | | Annual | Annual | | £54.22 | 9.80% | | £51.73 | 9.80% | | - | 9.50% | | - | - | | - | - | | - | - | | - | - | | - | - | | Up is Bad | Up is Bad | | Neutral | Neutral | | % of panel who think that the council and partners are doing well conserving York's heritage | Regional Rank (Rank out of 15) | | Quarterly | Annual | | NC | 2 | | NC | 2 | | 76.41% | 2 | | 76.40% | 2 | | - | - | | - | - | | - | - | | - | - | | Up is Good | Up is Good | | Neutral | Neutral | | % of panel who think that the council and partners are not doing well conserving York's heritage | % of working age population qualified - to at least L1 and above\* | | Quarterly | Annual | | NC | 91.80% | | NC | 91.00% | | 15.32% | 90.60% | | 15.96% | - | | - | - | | - | - | | - | - | | - | - | | Up is Bad | Up is Good | | Neutral | Neutral | | Benchmark - National Data | Benchmark - National Data | | Annual | Annual | | 85.00% | 85.00% | | 84.90% | 84.90% | | 85.30% | 85.30% | | - | - | | - | - | | - | - | | - | - | | - | - | | Up is Good | Up is Good | | Neutral | Neutral | | Benchmark - Regional Data | Benchmark - Regional Data | | Annual | Annual | | 83.40% | 83.40% | | 83.10% | 83.10% | | 83.40% | 83.40% | | - | - | | - | - | | - | - | | - | - | | - | - | | Up is Good | Up is Good | | Neutral | Neutral | | Regional Rank (Rank out of 15) | Regional Rank (Rank out of 15) | | Annual | Annual | | 1 | 1 | | 1 | 1 | | - | - | | - | - | | - | - | | - | - | | - | - | | Up is Good | Up is Good | | Neutral | Neutral | | % of working age population qualified - to at least L4 and above\* | % of working age population qualified - to at least L4 and above\* | | Annual | Annual | | 40.30% | 40.30% | | 40.60% | 40.60% | | 42.70% | 42.70% | | - | - | | - | - | | - | - | | - | - | | - | - | | Up is Good | Up is Good | | Neutral | Neutral | | No. | Indicator Description | Collection Frequency | 2014/2015 | 2015/2016 | 2016/2017 | Q1 | Q2 | Q3 | Q4 | Target | Polarity | DOT | |-----|----------------------|----------------------|-----------|-----------|-----------|----|----|----|----|--------|----------|-----| | 5. Crime | Hate Crimes or Incidents as Recorded by NYP | Monthly | 108 | 141 | 189 | 69 | - | - | - | - | Up is Bad | Red | | | IQUANTA Family Grouping (Rank out of 15) | Monthly | 3 | 5 | 6 | 6 | - | - | - | - | Up is Bad | Red | | | Number of Incidents of Violent Crime Within the ARZ | Monthly | 561 | 720 | 662 | 224 | - | - | - | - | Up is Bad | Red | | | Number of Incidents of Violent crime within the CIZ | Monthly | 465 | 587 | 514 | 175 | - | - | - | - | Up is Bad | Red | | 6. Equality | Median earnings of residents - Gross Weekly Pay (£) - Gender Pay Gap | Annual | £98.9 | £85.1 | £120.2 | - | - | - | - | Up is Bad | Neutral | | | Benchmark - National Data | Annual | £99.6 | £99.7 | £100.1 | - | - | - | - | Up is Bad | Neutral | | | Benchmark - Regional Data | Annual | £101.3 | £99.3 | £108 | - | - | - | - | Up is Bad | Neutral | | | Regional Rank (Rank out of 15) | Annual | 6 | 5 | 10 | - | - | - | - | Up is Good | Neutral | | 7. Public Protection | % of businesses reporting that contact with officers was helpful | Annual | 97.28% | 98.00% | - | - | - | - | - | Up is Good | Neutral | | | % of businesses reporting that they were treated fairly | Annual | 98.56% | 95.50% | - | - | - | - | - | Up is Good | Neutral | | | % of businesses reporting that the information provided was useful | Annual | 98.14% | 98.10% | - | - | - | - | - | Up is Good | Neutral | | | % of customers who were satisfied with the action taken to resolve their complaint | Quarterly | 95.57% | 79.10% | - | - | - | - | - | Up is Good | Neutral | | | % of food premises that are classified as broadly compliant | Quarterly | 93.00% | 94.00% | 94.25% | 95.00% | - | - | - | - | Up is Good | Neutral | | | % of businesses that were compliant with legislation concerning the illegal use and sale of alcohol and tobacco | Annual | 100.00% | 63.20% | - | - | - | - | - | Up is Good | Red | | | % of births registered within 42 days | Monthly | 98.00% | 98.00% | 98.00% | - | - | - | - | Up is Good | Neutral | | | Benchmark - National Data | Monthly | - | 97.00% | 96.00% | - | - | - | - | Up is Good | Neutral | | | Benchmark - Regional Data | Monthly | - | 98.00% | 98.00% | - | - | - | - | Up is Good | Neutral | | 7. Public Protection | Collection Frequency | 2014/2015 | 2015/2016 | 2016/2017 | Q1 | Q2 | Q3 | Q4 | Target | Polarity | DOT | |----------------------|----------------------|-----------|-----------|-----------|----|----|----|----|--------|----------|-----| | PP09 % of still births registered within 42 days | Monthly | 100.00% | 100.00% | 100.00% | - | - | - | - | - | Up is Good | Neutral | | Benchmark - National Data | Monthly | - | 99.00% | 99.00% | - | - | - | - | - | - | - | | Benchmark - Regional Data | Monthly | - | 99.00% | 99.00% | - | - | - | - | - | - | - | | PP10 % of deaths registered within 5 days | Monthly | 93.00% | 90.00% | 85.00% | - | - | - | - | - | Up is Good | Red | | Benchmark - National Data | Monthly | - | 76.00% | 78.00% | - | - | - | - | - | - | - | | Benchmark - Regional Data | Monthly | - | 85.00% | 84.00% | - | - | - | - | - | - | - |