Complaints about DWP:

Numbers of complaints recorded by DWP businesses between 1\\textsuperscript{st} April and 30\\textsuperscript{th} September 2013

| Recorded complaints | | |-----------------------------|-------| | Stage 1 | 33,609| | Stage 2 | 1,372 | | Total number of recorded complaints | 34,981|

Number of complaints recorded by the Independent Case Examiner’s (ICE) Office between 1\\textsuperscript{st} April 2013 and 30\\textsuperscript{th} September 2013

| ICE Complaints | | |-----------------------------------------|-------| | Number of DWP complaints received | 1,316 | | Number of DWP complaints accepted for investigation | 315 |