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Enron Energy Services

2000 Goals

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2000 Enron Strategic Goals

Enron Energy Services

Goal: Execute transactions totaling $16 billion of total contract value.

  Status: Complete
  Estimated total contract value of $16.6 billion for 2000.

Goal: Maintain customer satisfaction overall score ratings between
4.2 and 5.0. (excellent - 4; outstanding - 5)

Status: Complete

Achieved overall customer satisfaction ratings per survey results
YTD (through November 2000) of 4.2.


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2000 Enron Strategic Goals
Enron Energy Services

Goal: Expand commercial operations in Europe and sign agreements
representing $2 billion of total contract value while building
service delivery capability.

Status: Complete

 2000 estimated total contract value of $2 billion.

 Installed execution capacity to deliver on outsourcing
commitments.

 Significant outsourcing deal in UK, Trilium, to be signed
December 18, 2000.


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2000 Enron Strategic Goals

Enron Energy Services

Goal: Establish industrial business with $100 million of gross margin
and execute energy outsourcing transactions with a total
contract value of $2 billion.

Status: Complete

 Completed transactions with TCV of $1 billion in 2000.

 Investment in Heartland Industrial provides opportunity for TCV
of $1 - $2 billion.

 Formation of Enron Industrial Markets to focus on e-commerce
and industry specific market-making. EIM has achieved gross
margin of $113 million.


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2000 Enron Strategic Goals
Engineering & Construction

Goal: Grow the third party customer business by becoming the third

largest power contractor in the US.

Status: Complete

Built NEPCO to third largest power contractor in U.S. with current
backlog nearing $2 billion.

Goal: Increase cash flow from operations to $100 million

Status: Not Complete

Projected $60 million in cash flow in 2000 increasing to $83
million in 2001.


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2000 Enron Strategic Goals
Engineering & Construction

Goal: Improve the technical review and due diligence process for
construction risk throughout the company.

Status: Complete

 Implemented procedures with RAC to provide sign off on
technical aspects of proposed projects during the DASH

process.

 Market and credit risk books operational January 1, 2001.

 Implemented procedures with RAC to DASH 3rd party
projects.


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