EPA530-R-03-002a
                                
                   MONTHLY CALL CENTER REPORT
                          January 2003

               RCRA, Superfund & EPCRA Call Center
National Toll-Free No.: (800) 424-9346     Local: (703) 412-9810
TDD National Toll-Free No.: (800) 553-7672  Local: (703) 412-3323
This report is prepared and submitted in support of Contract No.
68-W-01-020.
                                
Scott Maid, Project Officer
U.S. Environmental Protection Agency
Washington, DC  20460

Availability

The complete text of the 1991 (November and December only), 1992,
1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, and
2003 Monthly Call Center Reports may be accessed from the
Internet.  Go to the Call Center Home Page at
www.epa.gov/epaoswer/hotline and select "Monthly Reports."

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FREQUENTLY ASKED QUESTIONS

Do small quantity generators (SQGs) accumulating hazardous waste
in tanks need to comply with all of the requirements in 40 CFR
Part 265, Subpart J?

SQGs accumulating hazardous waste in tanks must only comply with
Section 265.201, not all of Part 265, Subpart J (Section
262.34(d)(3)).  SQG tank standards consist of general operating,
inspection, and closure requirements, as well as special
requirements for accumulating ignitable, reactive, or
incompatible wastes.  Only large quantity generators (LQGs) and
interim status facilities are subject to full Part 265, Subpart J
requirements for hazardous waste tanks.

RCRA requires secondary containment for hazardous waste tanks in
Section 265.193.  Does this requirement extend to the piping,
which is part of the tank's ancillary equipment as defined in
Section 260.10?

Ancillary equipment, including piping, must have full secondary
containment as outlined in Section 265.193(f).  However,
aboveground piping is not subject to secondary containment
requirements if it is visually inspected on a daily basis for
leaks (Section 265.193(f)(1)).

Whose responsibility is it to notify EPA of an intent to export
hazardous waste?

It is the primary exporter's responsibility to notify EPA of an
intent to export hazardous waste.  Notification of an intent to
export must be sent by the primary exporter to the Office of
Enforcement and Compliance Assurance no more than 60 days prior
to the initial off-site shipment of waste out of the United
States.  The notification must be in writing, signed by the
primary exporter, and include information such as the quantity of
waste and the rate at which it will be shipped, as well as the
mode of transportation and the name of the foreign destination
facility (Section 262.53).

When and where must an owner or operator of a facility subject to
EPCRA Section 311 submit the Material Safety Data Sheet (MSDS)
for a hazardous chemical that exceeds the minimum threshold
level?

The owner or operator of a facility subject to EPCRA Section 311
must submit an MSDS for a hazardous chemical to the state
emergency response commission, local emergency planning
committee, and local fire department.  The MSDS must be submitted
within three months of the chemical exceeding the minimum
threshold level (Section 370.21(c)(2)).

When must a Spill Prevention Control and Countermeasure (SPCC)
Plan be reviewed and evaluated for a facility that was in
operation before the effective date of the July 17, 2002 final
rule (67 FR 47042)?

The SPCC Plan for a facility that was in operation on or before
August 16, 2002 (i.e., the effective date of the final rule) must
be reviewed and evaluated five years from the date of the last
review required in Part 112 (Section 112.5(b)).

When an owner or operator of a facility subject to the
requirements in Part 112 reviews and evaluates its SPCC Plan, how
should the review and evaluation be documented?

The owner or operator must document the completion of an SPCC
Plan's review and evaluation by a signed statement indicating
whether the Plan was amended.  This statement should be included
at the beginning, at the end, or in a log or appendix to the
Plan.  To document completion of the review, owners and operators
may use the following statement: "I have completed review and
evaluation of the SPCC Plan for (name of facility) on (date) and
will (will not) amend the Plan as a result" (Section 112.5(b)).
Any statement to the same effect will also fulfill the
requirement (67 FR 47042, 47092; July 17, 2002).

                                
CALL CENTER QUESTIONS AND ANSWERS

RCRA

Frequently Asked Questions on Generator Treatment

1.  Are small quantity generators (SQGs) and large quantity
generators (LQGs) allowed to treat hazardous waste on site
without obtaining a permit?

SQGs and LQGs may treat hazardous waste on site without a permit
provided they are in compliance with the applicable provisions in
40 CFR Section 262.34, and provided that the treatment is not
thermal treatment (51 FR 10146, 10168; March 24, 1986).  For
example, in order to treat hazardous waste without a permit, an
LQG must be accumulating hazardous waste on site for less than 90
days in accordance with Section 262.34, and the waste must be
placed in generator accumulation units that are in compliance
with Part 265, Subparts I, J, W, and/or DD.  Generators should
check with their implementing agencies before treating waste in
accordance with Section 262.34.  Some authorized states are more
stringent than the federal program and require a permit for
generator treatment activities.

2.  Is a conditionally exempt small quantity generator (CESQG)
allowed to treat hazardous waste on site without obtaining a
permit?

CESQGs may treat or dispose of hazardous waste on site without a
permit if the facility meets one of the conditions listed in
Sections 261.5(g)(3)(iii) through (vii).  If a CESQG does not
meet one of these conditions, the facility must have a permit
under Part 270, or operate in interim status under Parts 270 and
265 before treating or disposing of waste on site (Sections
261.5(g)(3)(i) and (ii)).

3.  May a generator conduct thermal treatment without obtaining a
permit?

A generator may not conduct thermal treatment without a permit.
Thermal treatment is regulated under Part 265, Subpart P; Part
264/265, Subpart O; Part 264, Subpart X; or Part 266, Subpart H.
The generator "permit exemption" for treatment only extends to
treatment activities that share the same standards as storage
(i.e., the treatment must occur in tanks, containers, or
containment buildings).  The standards for thermal treatment are
different from Section 262.34 storage requirements; therefore,
thermal treatment may not be performed in generator accumulation
units without a permit.

4.  May a SQG treat hazardous waste in containment buildings or
on drip pads?

A SQG cannot treat in containment buildings or on drip pads and
continue to operate under the reduced requirements for SQGs set
forth in Section 262.34(d).  Containment buildings and drip pads
are LQG accumulation units (Sections 262.34(a)(iii) and (iv)).  A
SQG may treat hazardous waste in containment buildings or on drip
pads if the generator complies with the more stringent LQG
requirements, such as personnel training and contingency plans as
required in Section 262.34(a)(4).  In addition, a SQG would have
to close those accumulation units in accordance with Sections
265.111(a) and (b), and Section 265.114, as well as comply with a
90-day accumulation period rather than a 180-day accumulation
period.

NEW PUBLICATIONS

How to order.
  NTIS Publications are available by calling (800) 553-6847 or
                   (703) 605-6000, or writing
NTIS, 5285 Port Royal Road, Springfield, VA  22161.  Use the NTIS
             Order Number listed under the document.
                                
NSCEP Publications are available by calling (800) 490-9198 or by
 writing USEPA/NSCEP, PO Box 42419, Cincinnati, OH  45242-0419.
       Use the EPA Order Number listed under the document.
                                
Call Center Publications are available by calling the Call Center at:
                                
 RCRA, Superfund & EPCRA National Toll-Free No.: (800) 424-9346
                                          Local: (703) 412-9810
                     TDD National Toll-Free No.: (800) 553-7672
                                          Local: (703) 412-3323
                                

RCRA

TITLE: RCRA En Foco: Mantenimiento De Vehculos
PUBLICATION DATE: December 2002
AVAILABILITY: Call Center/Internet
EPA ORDER NO.: EPA530-K-99-004S
URL: www.epa.gov/epaoswer/hazwaste/ id/infocus/k99004s.pdf

This is the Spanish translation of RCRA In Focus: Vehicle
Maintenance, EPA530-K-99-004.  The RCRA in Focus series provides
an overview of the basic federal regulations covering wastes that
are likely to be hazardous in certain industries.  This edition
explains how the vehicle maintenance industry could be regulated
under the RCRA program.  It describes RCRA in general and
includes a table detailing each requirement that might apply to
this industry.  The document also contains suggestions for
methods of waste minimization, a summary of other laws that might
be pertinent, and a list of additional resources.

TITLE: Pay-As-You-Throw (PAYT) Bulletin: Winter 2003
PUBLICATION DATE: January 2003
AVAILABILITY: Call Center/Internet
EPA ORDER NO.: EPA530-N-02-008
URL: www.epa.gov/epaoswer/non-hw/payt/tools/bulletin/winter03.htm

The PAYT Bulletin is designed to help solid waste planners and
others get the latest pay-as-you-throw news and events.  This
issue focuses on New York City's recycling program, PAYT study
documents, and the use of PAYT innovative technologies in the
European Union.

TITLE: Coal Combustion Products Partnership
PUBLICATION DATE: January 2003
AVAILABILITY: Internet Only
EPA ORDER NO.: EPA530-F-03-004
URL: www.epa.gov/epaoswer/osw/conserve/c2p2/pubs/factsheet-scrn.pdf

This fact sheet provides an overview of the Coal Combustion
Products Partnership (C2P2) program, which is a cooperative
effort between EPA and various organizations to help promote the
beneficial use of coal combustion products.

CERCLA

TITLE: Guidance for Comparing Background and Chemical
Concentrations in Soil for CERCLA Sites
PUBLICATION DATE: September 2002
AVAILABILITY: Internet Only
EPA ORDER NO.: EPA540-R-01-003
OSWER DIRECTIVE: 9285.7-41
URL: www.epa.gov/superfund/programs/risk/background.pdf

This document provides assistance to CERCLA remedial project
managers and human health and ecological risk assessors during
the remedial investigation process to evaluate background
concentrations at CERCLA sites.  In addition, this document
contains recommended statistical methods for characterizing
background concentrations of chemicals in soil.

TITLE: Superfund Community Involvement Toolkit
PUBLICATION DATE: September 2002
AVAILABILITY: Internet Only
EPA ORDER NO.: EPA540-K-01-004
URL: www.epa.gov/superfund/tools/ index.htm

The Superfund Community Involvement Toolkit is a comprehensive
and useful tool that provides Superfund Regional Site Teams and
other staff with a practical, easy-to-use aid for designing and
enhancing their community involvement activities.  It contains 46
tools that describe activities for promoting successful community
participation in the Superfund process.

FEDERAL REGISTERS

Availability

You may order copies of all major RCRA, Superfund & EPCRA
Federal Registers by calling the Call Center.

 RCRA, Superfund & EPCRA National Toll-Free No.: (800) 424-9346
                                          Local: (703) 412-9810
                     TDD National Toll-Free No.: (800) 553-7672
                                      Local TDD: (703) 412-3323
                                
Electronic Availability

Federal Registers from October 1994 to the present related to
the Call Center's program areas are accessible via the Internet
at: www.epa.gov/fedrgstr

For RCRA/UST and selected CERCLA Federal Registers, choose: Waste.
For selected EPCRA Federal Registers, choose: Toxic Release Inventory.
For CAA Section 112(r) Federal Registers, choose: Air.
                                
                                
FINAL RULES

RCRA

"Ohio: Final Authorization of State Hazardous Waste Management
Program Revision"
January 24, 2003 (68 FR 3429)

 Ohio applied for final authorization of changes to its hazardous
waste program under RCRA Section 3006(b), 42 U.S.C. 6926(b).  EPA
determined that these changes satisfy all requirements needed to
qualify for final authorization and authorized the state's
changes through this rule.  This final authorization becomes
effective on January 24, 2003.

"Land Disposal Restrictions; CFR Correction"
January 29, 2003 (68 FR 4392)

 EPA finalized corrections to the table in 40 CFR Section 268.44
by revising footnote 8.

CERCLA

"National Oil and Hazardous Substances Pollution Contingency
Plan; National Priorities List"
January 13, 2003 (68 FR 1537)

 EPA announced the deletion of the Wildcat Landfill Superfund
Site from the National Priorities List (NPL).  This deletion will
be effective March 14, 2003, unless EPA receives adverse comment
by February 12, 2003.

"National Oil and Hazardous Substances Pollution Contingency
Plan; National Priorities List"
January 16, 2003 (68 FR 2247)

 EPA announced the deletion of the ATSF Clovis Superfund Site
from the NPL.  This deletion will be effective March 17, 2003,
unless EPA receives adverse comment by February 18, 2003.

"National Oil and Hazardous Substances Pollution Contingency
Plan; National Priorities List"
January 21, 2003 (68 FR 2699)

 EPA announced the deletion of the Western Tier Parcel of the
Rocky Mountain Arsenal Superfund Site from the NPL.  This partial
deletion pertains only to the Western Tier Parcel of the site and
does not include the other portions of the site, which will
remain on the NPL.

"Clarification to Interim Standards and Practices for All
Appropriate Inquiry Under CERCLA and Notice of Future Rulemaking
Action"
January 24, 2003 (68 FR 3430)

 EPA published a direct final rule clarifying the interim
standard set by Congress in the Small Business Liability Relief
and Brownfields Revitalization Act for conducting "all
appropriate inquiry" to establish that a landowner had no reason
to know of contamination at a property under CERCLA liability
provisions prior to purchasing the property.  This rule is
effective on March 25, 2003, without further notice, unless EPA
receives adverse comment by February 24, 2003.

OIL PROGRAM

"Oil Pollution Prevention and Response; Non-Transportation-
Related Onshore and Offshore Facilities; Final Rule and Proposed
Rule"
January 9, 2003 (68 FR 1348)

 EPA extended for a period of 60 days the dates for a facility to
amend its Spill Prevention, Control, and Countermeasure (SPCC)
Plan and implement the amended Plan, or in the case of facilities
becoming operational after August 16, 2002, prepare and implement
a Plan that complies with the newly amended requirements.

"Oil Pollution Prevention; CFR Correction"
January 29, 2003 (68 FR 4385)

EPA finalized corrections to Appendix F to 40 CFR Part 112.

PROPOSED RULES

RCRA

"Reopening of Comment Period for Proposed Exclusion for
Identifying and Listing Hazardous Waste and a Determination of
Equivalent Treatment"
January 6, 2003 (68 FR 531)

 EPA reopened the public comment period for a previous proposal
to approve two petitions submitted by the University of
California-E.O. Lawrence Berkeley National Laboratory.  This
proposed decision was initially announced in the July 31, 2002
Federal Register (67 FR 49649).  Comments must be received by
February 6, 2003.

"Waste Management System; Testing and Monitoring Activities;
Reopening of Comment Period for the Proposed Methods Innovation
Rule"
January 16, 2003 (68 FR 2276)

 EPA extended the comment period by 60 days for its proposed rule
entitled "Methods Innovation Rule (MIR) and Notice of Data
Availability" that announced the availability of the new RCRA
Waste Sampling Draft Technical Guidance (67 FR 66251; October 30,
2002).  Written comments on the proposed MIR or RCRA Waste
Sampling Draft Technical Guidance must be submitted on or before
February 28, 2003.

UST

"Pennsylvania Approval of Underground Storage Tank Program"
January 3, 2003 (68 FR 329)

 The Commonwealth of Pennsylvania has applied for approval of its
underground storage tank (UST) program under Subtitle I of RCRA.
EPA has reviewed Pennsylvania's application and has made the
tentative determination that its UST program satisfies all of the
requirements necessary to qualify for approval.  A public hearing
will be held on February 19, 2003, to solicit comments on the
application, unless insufficient public interest is expressed by
February 13, 2003.

CERCLA

"National Oil and Hazardous Substances Pollution Contingency
Plan; National Priorities List"
January 13, 2003 (68 FR 1580)

 EPA announced its intent to delete the Wildcat Landfill
Superfund Site from the NPL and requested public comment on this
action.  EPA proposed this action as a direct final rule in the
final rules section (68 FR 1537; January 13, 2003).  Unless
adverse comments are received by February 12, 2003, the deletion
will become effective March 14, 2003.

"National Oil and Hazardous Substance Pollution Contingency Plan;
National Priorities List"
January 16, 2003 (68 FR 2277)

 EPA announced its intent to delete the ATSF Clovis Superfund
Site from the NPL and requested public comment on this action.
EPA proposed this action as a direct final rule in the final
rules section (68 FR 2247; January 16, 2003).  Unless adverse
comments are received by February 18, 2003, the deletion will
become effective March 17, 2003.

"National Oil and Hazardous Substances Pollution Contingency
Plan; National Priorities List"
January 21, 2003 (68 FR 2726)

 EPA announced its intent to delete soil in the Impregnation Kit
Area of the Former Nansemond Ordnance Depot Superfund Site from
the NPL and requested public comment on this action.

"Clarification to Interim Standards and Practices for All
Appropriate Inquiry Under CERCLA and Notice of Future Rulemaking
Action"
January 24, 2003 (68 FR 3478)

 This proposed rule addresses the interim standard set by
Congress in the Small Business Liability Relief and Brownfields
Revitalization Act for conducting "all appropriate inquiry" to
establish that a landowner had no reason to know of contamination
at a property under CERCLA liability provisions prior to
purchasing the property.  EPA proposed this action as a direct
final rule in the final rules section (68 FR 3430; January 24,
2003).  Unless adverse comments are received by February 24,
2003, this rule will become effective March 25, 2003.

"National Oil and Hazardous Substances Pollution Contingency
Plan; National Priorities List"
January 29, 2003 (68 FR 4429)

 EPA announced its intent to delete portions of the Cecil Field
Naval Air Station Superfund Site from the NPL and requested
public comment on this action.  The remaining parcels of the site
will remain on the NPL.

OIL PROGRAM

"Oil Pollution Prevention and Response; Non-Transportation-
Related Onshore and Offshore Facilities"
January 9, 2003 (68 FR 1352)
                                
 EPA proposed to extend, by one year, the dates for a facility to
amend its SPCC Plan and implement the amended Plan or, in the
case of facilities becoming operational after August 16, 2002,
prepare and implement a Plan that complies with the newly amended
requirements.

"Advance Notice of Proposed Rulemaking on the Clean Water Act
Regulatory Definition of `Waters of the United States'"
January 15, 2003 ( 68 FR 1991)

 EPA and the U.S. Army Corps of Engineers issued an advance
notice of proposed rulemaking in order to obtain early comment on
issues associated with the scope of waters that are subject to
the Clean Water Act, in light of the U.S. Supreme Court decision
in Solid Waste Agency of Northern Cook County v. U.S. Army Corps
of Engineers, 531 U.S. 159 (2001).  A future rulemaking may
affect the regulations in 40 CFR Parts 110 and 112.

NOTICES

RCRA

"The Commonwealth of the Northern Mariana Islands; Full Program
Adequacy Determination of State Municipal Solid Waste Landfill
Permit Program"
January 3, 2003 (68 FR 366)

 The Commonwealth of the Northern Mariana Islands (CNMI) has
applied for a determination of adequacy under RCRA Section
4005(c)(1)(C), 42 U.S.C. 6945(c)(1)(C).  EPA Region I has
reviewed the CNMI's municipal solid waste landfill (MSWLF) permit
program application and has made a final determination that all
portions of its permit program application are adequate to ensure
compliance with the revised MSWLF criteria.

"Land Disposal Restrictions: Treatment Standards for Mercury-
Bearing Hazardous Waste"
January 29, 2003 (68 FR 4481)

 EPA announced the public availability of two studies conducted
on the treatment of mercury wastes.  The studies were initiated
to help evaluate whether EPA could propose treatment and disposal
alternatives to the current land disposal restrictions (LDR)
treatment standard of mercury retorting.  EPA is not requesting
comments on the mercury-related issues in this notice of data
availability.

CERCLA

"Federal Agency Hazardous Waste Compliance Docket"
January 2, 2003 (68 FR 107)

 EPA published the 16th update of the Federal Agency Hazardous
Waste Compliance Docket.  This update contains 8 additions and 11
deletions since the previous update on July 2, 2002 (67 FR
44200), as well as numerous other corrections to the docket list.
At this time, there are 2,228 federal facilities listed on the
docket.

"Federal Agency Hazardous Waste Compliance Docket"
January 21, 2003 (68 FR 2817)

 EPA published corrections to the 16th Update of the Federal
Agency Hazardous Waste Compliance Docket (68 FR 107; January 2,
2003).

ALL PROGRAMS

"Acquisition Regulation: Background Checks for Environmental
Protection Agency Contractors Performing Services On Site"
January 22, 2003 (68 FR 2988)

 EPA proposed to amend the EPA Acquisition Regulation to add a
clause requiring contractors and subcontractors to perform
background checks and make suitability determinations for
contractor and subcontractor employees performing services on or
within federally owned or leased space and facilities, commercial
space primarily occupied by federal employees, and Superfund, Oil
Pollution Act, and Stafford Act sites.

"EPA Science Advisory Board, Notification of Public Advisory
Committee Meeting; Contaminated Sediment Science Plan Review
Panel"
January 22, 2003 (68 FR 3024)

 EPA announced that the Contaminated Sediment Science Plan Review
Panel of EPA's Science Advisory Board (SAB) will meet via
teleconference on February 14, 2003, from 3:00 PM to 5:00 PM EST,
to review and revise the panel's draft report, and approve the
revised report for delivery to the SAB Executive Committee.

SETTLEMENTS AND CONSENT ORDERS

"Consent Decree; United States v. Aerosystems, et al."
January 2, 2003 (68 FR 128)

"Proposed Settlement Agreement; Peter Cooper Landfill Site"
January 2, 2003 (68 FR 129)

"Consent Decree; United States v. NL Industries, Inc., et al."
January 2, 2003 (68 FR 130)

"Consent Decree; United States and State of Rhode Island v. Town
of South Kingstown, R.I., and Town of Narragansett, R.I."
January 2, 2003 (68 FR 131)

"Proposed Administrative Agreement; Johnstown Landfill Site"
January 3, 2003 (68 FR 374)

"Proposed Administrative Agreement; City Chemical Corporation
Site"
January 9, 2003 (68 FR 1186)

"Proposed Settlement; Koppers Charleston Superfund Site"
January 14, 2003 (68 FR 1850)

"Proposed Administrative Settlement; NL Industries Site"
January 16, 2003 (68 FR 2334)

"Consent Decrees; Dow Chemical Co., et al. v. Acme Wrecking Co.,
Inc., et al."
January 16, 2003 (68 FR 2362)

"Consent Decree; United States v. Estate of Joseph Savage"
January 16, 2003 (68 FR 2363)

"Proposed De Minimis Settlement; Jack Goins Waste Oil Superfund
Site"
January 21, 2003 (68 FR 2766)

"Proposed Settlement; Jack Goins Waste Oil Superfund Site"
January 21, 2003 (68 FR 2766)

"Proposed Administrative Settlement; Vienna PCE Site"
January 22, 2003 (68 FR 3026)

"Consent Decree; United States v. Town of Middletown"
January 24, 2003 (68 FR 3550)

"Proposed Administrative Settlement; Upper Tenmile Creek Mining
Area NPL Site and Basin Mining Area NPL Site"
January 27, 2003 (68 FR 3880)

"Proposed Purchaser Agreement; Commodore Semiconductor Group
Superfund Site"
January 28, 2003 (68 FR 4203)

"Consent Decree; United States v. Koppers Industries, Inc."
January 28, 2003 (68 FR 4231)

"Consent Decree; United States v. Olympic Pipe Line Company"
January 28, 2003 (68 FR 4231)

"Consent Decree; United States v. Shell Pipeline Company LP fka
Equilon Pipeline Company LLC"
January 28, 2003 (68 FR 4232)

CALL ANALYSIS

This month, the Call Center responded to a total of 8,315
questions and document requests.

CALLER PROFILE

Regulated Community                          2,394
Citizens                                       217
State/Local/Tribal                              95
Federal Agencies                                27
Educational Institutions                        35
EPA                                             34
Media/Press                                      3
Congress                                         0
Other                                           18
Consultant/Attorney                            531
Referrals*                                     345
Document Retrieval Line*                         0
Message Retrieval Line*                        179
Mailed Document Requests*                        0

TOTAL NUMBER OF CALLERS                      3,880
*No caller profile data available.

CALL CENTER TOPICS

RCRA
SUBTITLE C
Hazardous Waste Id. - General                  256
  Characteristics                              224(1)
  Listings                                     210(1)
  Mixture Rule                                  24
  Derived-From                                  15
  Contained-In Policy                           39
  Sampling/Test Methods                         56
Delisting Petitions                              5
Solid and Hazardous Waste Exclusions           118
Household Hazardous Wastes                      77
Definition of Solid Waste                       88(1)
Spills                                          12
Military Munitions                               4
Computer Recycling/CRTs                         30
Hazardous Waste Recycling                       48
Universal Waste                                 44
Lamps                                           28
Batteries                                       16
Large Quantity Generators                      207(1)
Small Quantity Generators                       88
CESQGs                                          69
Transporters                                    31
Manifest                                        56
Exports/Imports                                 13
TSDFs
  General Facility Standards                    40
  Unit Standards                                72(1)
  Groundwater Monitoring                        10
  Air Emissions                                 21
Waste Minimization                              21
Biennial Report                                 52
Hazardous Waste Data                            37
State Programs                                 100
Combustion - General                             9
LDR
  Applicability                                 63
  Notifications/Certification                   16
  Treatment Standards                           58
  Prohibitions                                  11
Permits and Permitting                          48
Public Participation                             3
Financial Assurance                             17
Closure/Post-Closure                            29
Corrective Action/Cleanup                       29
Mixed Waste                                     12
Indian Lands                                     0
Used Oil Standards                              69
Rebuttable Presumption                          12
Specifications                                  14
Medical Wastes                                  76
RCRA Brownfields                                 1
SUBTITLE D
MSWLFs                                          17
Financial Assurance                              0
Industrial Wastes/Part 257                       1
Municipal Wastes                                57
Construction/Demolition                          2
Solid Waste Recycling/Markets-General           10
Composting                                      10
Procurement                                     22
Source Reduction/Pollution Prevention           45
Grants and Financing                             9
TOTAL RCRA QUESTIONS                         2,751

UST
General/Misc.                                   22
Applicability/Definitions                       18(1)
1998 Deadline                                    2
Leak Detection                                  18
Operation & Maintenance                          7
Financial Responsibility                         1
State Program Approval                           0
MTBE                                             0
Financing/Grants/Loans                           0
AST Interface
Regulated Substances                             0
Reporting Requirements                           0
Tribal Lands                                     0
LUST                                             2
Previously Abandoned Tanks                       0
Relation to Brownfields                          0
USTfield pilots                                  0
Corrective Action                                0
Pay for Performance                              0
RBCA/RBDM                                        0
MTBE Cleanup                                     0
TOTAL UST QUESTIONS                             70

OIL
SPCC Applicability                             259
Definitions                                    195(1)
Plan Requirements                              301(1)
Regulatory Revisions                           241
Secondary Containment                          159(1)
FRP
FRP Applicability                                8
FRP Requirements                                14
Oil Spill Notifications                          9
Oil Spill Information (ERNS)                    10
Oil Spill Response                              36
The One Plan (ICP)                               4
TOTAL OIL PROGRAM QUESTIONS                  1,236

EPCRA (non-TRI)
General:
  General Title III Questions                   28
  Trade Secrets                                  2
  Transportation Exemption                       0
  Chemical-Specific Information                  3
  Federal Facilities Executive Order             1
Emergency Planning (Sections 301-303):
  General                                       12
  Notification Requirements                      8
  SERC/LEPC Issues                              13
  EHSs/TPQs                                     23(1)
  Risk Communication/Hazards Analysis            5
  Exemptions                                     0
Emergency Release Notification (Section 304):
  General                                       10
  Notification Requirements                     19
  Reportable Quantities                         17
  CERCLA Section 103 vs. SARA Section 304       20
  Accident/Release Data                          1
  Exemptions                                     3
Hazardous Chemical Reporting
(Sections 311-312)
  General                                      150
  MSDS Reporting Requirements                   34
  Tier I/II Requirements                       213(1)
  Thresholds                                   131(1)
  Hazard Categories                              8
  Mixtures Reporting                            20
  Exemptions                                    75
TOTAL EPCRA (non-TRI) QUESTIONS                796

TRI
Toxic Chemical Release Inventory (Section 313):
General                                        136
Form A                                           9
Form R Completion                               87(1)
ATRS                                             9
Toxic Chemicals                                 78(1)
PBTs                                            19(1)
SIC Code                                        39
Employee Thresholds                             32
Activity Thresholds                             67(1)
Release & Waste Management
 Calculations                                   31
Facility Data Profiles                           6
Voluntary Revisions/Withdrawals                  5
Supplier Notification                           21
TRIS Public Data Release                         7
Petitions                                        0
Exemptions                                      22
TOTAL TRI QUESTIONS                            568

CAA (Section 112(r)):
Risk Management Program General                 45
Regulated Substances                            19
Thresholds                                      13
Process Identification                           9
Program Levels                                   7
Offsite Consequence Analysis                     6
Accident History                                 0
Prevention Program                               1
Emergency Response Program                       2
Management Program                               0
RMP Submission/Revision                         42
Access to Data/Risk Communication                3
State Implementation Issues                      0
Exemptions                                       0
General Duty                                     3
CSISSFFRRA/PL106-40                              2
TOTAL CAA Section 112(r) QUESTIONS             152

CERCLA
Administrative Improvements:
  General                                        7
Presumptive Remedies                             0
Administrative Record                            5
ARARs                                           22
Brownfields                                     19
CERCLIS                                         15
Claims Against Fund                              1
Cleanup Costs                                    6
Cleanup Standards                                5
Cleanup Technologies                             2
Contract Lab Program (CLP)                       5
Community Involvement                            9
Contracts                                        0
Definitions                                      3
Federal Facilities                               0
Hazardous Substances                            32(1)
Natural Resource Damages                         0
NPL                                             32
Off-Site Rule                                    2
Reauthorization/Taxes                            1
Release Notification                            18(1)
Notification Requirements                       24(1)
RQs                                             61(1)
Mixtures                                         4
Continuous Release                               2
Hazardous Substance Release Data                 2
Exemptions                                       6
Response Process                                33(1)
Removal                                          0
PA/SI                                            6
HRS                                              3
RI/FS                                            7
Risk Assessment/Health Effects                  16
RODs                                             5
RD/RA                                           10
State/Tribal                                     2
TOTAL CERCLA QUESTIONS                         365

TOTAL CALL CENTER
QUESTIONS AND DOCUMENT REQUESTS:             8,315*
*includes 2,377 document requests

(1) Hot Topic for this month.
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