EPA530-R-02-005c
                                                                 

                                
                   MONTHLY CALL CENTER REPORT
                           March 2002
                                

               RCRA, Superfund & EPCRA Call Center
             National Toll-Free No.: (800) 424-9346
                      Local: (703) 412-9810
TDD National Toll-Free No.: (800) 553-7672  Local: (703) 412-3323

This report is prepared and submitted in support of Contract No.
68-W-01-020.
                                
Judi Kane, Project Officer
Scott Maid, Deputy Project Officer
U.S. Environmental Protection Agency
Washington, DC  20460

Electronic Availability

The complete text of the 1991 (November and December only), 1992,
1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, and 2002

The Call Center maintains an electronic mailing list named
HOTLINE_OSWER.  Subscribers will have Call Center announcements
and Monthly Call Center Reports e-mailed to them as they are
released, at no charge.

* To subscribe to the Call Center electronic mailing list send
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  Leave the subject line of the e-mail blank.
  Message: SUBSCRIBE HOTLINE_OSWER your first name your last name
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* To receive the Help file with useful commands for users send
  an e-mail to:
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RCRA Docket

EPA and state personnel can order the Monthly Call Center Report
from the RCRA Docket at (703) 603-9230.  The order number for the
2002 yearly subscription is EPA530-R-02-005.

January 2002   EPA530-R-02-005a

February 2002  EPA530-R-02-005b

March 2002     EPA530-R-02-005c

FREQUENTLY ASKED QUESTIONS

Are treatment, storage, and disposal facilities (TSDFs) required
to keep land disposal restrictions (LDR) notifications and
certifications that they have received from generators?  If so,
how long are they required to keep them?

TSDFs must maintain copies of LDR notifications and
certifications in their operating record.  The operating record
must be kept at the facility until closure of the TSDF (40 CFR
Sections 264/265.73(b)).

Are universal waste handlers required to manage spent lead-acid
batteries under Part 266, Subpart G, or under Part 273?

Handlers may choose the management standards with which they will
comply.  That is, they may either manage their batteries under
the standards provided in Subpart G of Part 266 for spent lead-
acid batteries that are being reclaimed, or they may comply with
the universal waste regulations in Part 273 (60 FR 25505; May 11,
1995).

What are elementary neutralization units?

Elementary neutralization units are tanks, tank systems,
containers, transport vehicles, or vessels used for neutralizing
wastes that are hazardous only because they exhibit the
corrosivity characteristic or because they are listed solely for
the characteristic of corrosivity (Section 260.10).  A tank, tank
system, container, transport vehicle, or vessel that meets the
definition of an elementary neutralization unit is exempt from
permitting requirements under RCRA Subtitle C (Sections
264.1(g)(6), 265.1(c)(10), and 270.1(c)(2)(v)).  In addition,
generators managing hazardous waste immediately upon generation
in an on-site elementary neutralization unit are not required to
count those wastes toward their monthly generator status (Section
261.5(c)(2)).

For purposes of EPCRA Section 312 Tier II reporting, is gasoline
stored in an underground storage tank (UST) at a marina eligible
for the higher threshold of 75,000 gallons?

Under EPCRA Sections 311/312, the higher minimum threshold of
75,000 gallons is for gasoline stored entirely underground at
retail gas stations that were in compliance at all times during
the preceding calendar year with all applicable UST requirements.
The regulations specify that a retail gas station is a facility
engaged in selling gasoline principally to the public, for motor
vehicle use on land (Section 370.20(b)(2)).  Gas stations in
marinas that sell fuel for boats are not intended to be included
in the definition of "retail gas station" (64 FR 7031; February
11, 1999).

For purposes of determining applicability of the Spill Prevention
Control and Countermeasures (SPCC) Plan requirements in Part 112,
the total capacity of all tanks and containers must be considered
toward the storage capacity thresholds.  This is true whether the
tank or container is filled with oil, a mixture of oil and other
substances, or is empty and not permanently closed.  How do you
"permanently close" a tank or container?

A tank or container will be considered "permanently closed" when
it is closed in the following manner:

1) All liquid and sludge have been removed from each tank and
connecting lines.  Any waste products removed were disposed of in
accordance with applicable state and federal requirements.
2) All connecting lines have been blanked off, and valves are
closed and locked.  Conspicuous signs are posted on the tanks
warning that it is a permanently closed tank and that vapors
above the lower explosive limit are not present (Introduction and
Background to the Oil Pollution Prevention Regulation; August 30,
1994).

How does EPA determine if a facility is "reasonably expected" to
discharge oil into or upon the navigable waters of the United
States or adjoining shorelines for purposes of Part 112?

This determination is based solely upon a consideration of the
geographical, locational aspects of the facility, such as
proximity to navigable waters or adjoining shorelines, land
contour, and drainage.  It excludes consideration of manmade
features such as dikes, equipment or other structures that may
serve to restrain, hinder, contain, or otherwise prevent a
discharge of oil from reaching navigable water (Section
112.1(d)(i)).

NEW PUBLICATIONS

How to order.
  NTIS Publications are available by calling (800) 553-6847 or
                   (703) 605-6000, or writing
       NTIS, 5285 Port Royal Road, Springfield, VA  22161.
      Use the NTIS Order Number listed under the document.
                                
NSCEP Publications are available by calling (800) 490-9198 or by writing
     USEPA/NSCEP, PO Box 42419, Cincinnati, OH  45242-0419.
       Use the EPA Order Number listed under the document.
                                
Call Center Publications are available by calling the Call Center at:
 RCRA, Superfund & EPCRA National Toll-Free No.: (800) 424-9346
                                          Local: (703) 412-9810
                     TDD National Toll-Free No.: (800) 553-7672
                                          Local: (703) 412-3323
                                
  EPA's Fax-on-Demand service distributes selected publications
               noted by a "Fax-on-Demand" number.
 To order these documents, from your fax machine dial (202) 312-0740 for
 OSW documents, (202) 312-0773 for OUST documents, and  (202) 312-0741 for
 CEPPO documents, and follow the instructions provided by the voice prompt,
 using the Fax-on-Demand number noted.

 Please call the Call Center for detailed instructions on using
 the Fax-on-Demand service.
                                

RCRA

TITLE: RCRA Orientation Manual
PUBLICATION DATE: June 2000
AVAILABILITY: Call Center
EPA ORDER NO.: EPA530-R-00-006

This document provides a general overview of the RCRA program.
It includes information regarding the hazardous and solid waste
regulations as well as the universal waste, used oil, and
underground storage tank programs.  The June 2000 version is the
most recent update and is available as a component of "A
Collection of Solid Waste Resources - Fall 2001 Edition (EPA530-C-
01-002)."

TITLE: Exemption of Oil and Gas Exploration and Production Wastes
from Federal Hazardous Waste Regulations
PUBLICATION DATE: January 2002
AVAILABILITY: Call Center
EPA ORDER NO.: EPA530-K-01-004

This document replaces EPA530-K-95-003.  This publication
provides an understanding of the exemption of certain oil and gas
exploration and production (E&P) wastes from regulation as
hazardous wastes under Subtitle C of RCRA. The information
contained in this booklet is intended to furnish the reader with
a basic background on the E&P exemption, basic rules for
determining the exempt or nonexempt status of wastes, examples of
exempt and non-exempt wastes, status of E&P waste mixtures, and
clarifications of several misunderstandings about the exemption.

TITLE: Recycling is Working in the United States
PUBLICATION DATE: January 2002
AVAILABILITY: Call Center
EPA ORDER NO.: EPA530-F-02-005

The U.S. Recycling Economic Information Study is a groundbreaking
national study that demonstrates the importance of recycling and
reuse to the U.S. economy.  The study, commissioned by EPA and
numerous states through a cooperative agreement with the National
Recycling Coalition, shows that recycling is working.

TITLE: Pay-As-You-Throw (PAYT) Bulletin: Winter 2002
PUBLICATION DATE: January 2002
AVAILABILITY: Call Center
EPA ORDER NO.: EPA530-N-02-004
URL: www.epa.gov/payt/tools/bulletin/ winter02.htm

The PAYT Bulletin is designed to help solid waste planners and
others get the latest pay-as-you-throw news and events.  This
issue focuses on large cities and Pay-As-You-Throw.

TITLE: Reusable News, Spring 2002
PUBLICATION DATE: March 2002
AVAILABILITY: Call Center
EPA ORDER NO.: EPA530-N-02-005

This issue contains articles on WasteWise partnering with Climate
Neutral to reduce greenhouse gases, and measuring the energy
benefits of recycling.

TITLE: Environmental Fact Sheet: EPA Proposing to Allow Waste as
an Energy Source for Synthesis Gas Production and Power Generation
PUBLICATION DATE: February 2002
AVAILABILITY: Internet Only
EPA ORDER NO.: EPA530-F-02-015

EPA is proposing to conditionally exclude hazardous secondary
materials that are processed in gasification systems to
manufacture synthesis gas from the definition of solid waste
under RCRA.

TITLE: Managing Your Hazardous Waste: A Guide for Small
Businesses
PUBLICATION DATE: December 2001
AVAILABILITY: Internet Only
EPA ORDER NO.: EPA530-K-01-005

The manual helps small businesses determine whether they generate
hazardous waste and provides comprehensive information on how to
comply with the federal hazardous waste regulations for small
quantity generators. It explains how to obtain an EPA
identification number, manage hazardous waste on site, ship
hazardous waste off site, comply with land disposal restrictions,
and conduct good housekeeping.

FEDERAL REGISTERS

AVAILABILITY
You may order copies of all major RCRA, Superfund, and EPCRA
Federal Registers by calling the Call Center.
 RCRA, Superfund & EPCRA National Toll-Free No.: (800) 424-9346
 Local: (703) 412-9810        TDD National Toll-Free No.: (800) 553-7672
                    Local TDD: (703) 412-3323
                                
                     Electronic Availability
  Federal Registers from October 1994 to the present related to
 the Call Center's program areas are accessible via the Internet
                 at: http://www.epa.gov/fedrgstr
 For RCRA/UST and selected CERCLA Federal Registers, choose: EPA
   - Waste. For selected EPCRA Section 313 Federal Registers,
  choose: EPA - TRI. For CAA Section 112(r) Federal Registers,
                       choose: EPA - Air.

Final Rules

RCRA

"Wisconsin: Final Authorization of State Hazardous Waste
Management Program Revisions"
March 1, 2002 (67 FR 9406)

 Wisconsin has applied for final authorization of changes to its
hazardous waste program under RCRA Section 3006(b), 42 U.S.C.
6926(b).  EPA has determined that these changes satisfy all
requirements needed to qualify for final authorization and is
authorizing the state's changes through this final rule.  This
final authorization will become effective April 30, 2002, unless
EPA receives written adverse comment by April 1, 2002.

"Hazardous Waste Management System; Definition of Solid Waste;
Toxicity Characteristic"
March 13, 2002 (67 FR 11251)

 This action addresses two vacaturs ordered by the District of
Columbia Circuit in Association of Battery Recyclers v. EPA.
First, it deletes regulatory language that classified mineral
processing characteristic sludges and by-products being reclaimed
as solid wastes under RCRA's hazardous waste management
regulations.  Second, this rule codifies the decision that the
Toxicity Characteristic Leaching Procedure may not be used for
determining whether manufactured gas plant waste is hazardous
under RCRA.

CERCLA

"National Oil and Hazardous Substances Pollution Contingency
Plan; National Priorities List; Correction"
March 14, 2002 (67 FR 11424)

 EPA published a document in the Federal Register on February 8,
2002 (67 FR 5955), announcing the deletion of the White Bridge
Road property of the Asbestos Dump Superfund Site from the
National Priorities List.  The document contained an error
regarding a reference to "Table 2" of Appendix B of 40 CFR Part
300.  This document corrects the reference to read "Table 1".

"National Oil and Hazardous Substance Pollution Contingency Plan;
National Priorities List"
March 19, 2002 (67 FR 12478)

 On November 28, 2001, EPA published a notice of intent to delete
(66 FR 59393) and a direct final notice of deletion (66 FR 59363)
for the Compass Industries Landfill Superfund Site from the
National Priorities List.  EPA is removing the direct final
notice of deletion amendment due to adverse comments that were
received during the public comment period and will restore the
regulatory text that existed prior to the direct final notice of
deletion.

Proposed Rules

RCRA

"Wisconsin: Final Authorization of State Hazardous Waste
Management Program Revisions"
March 1, 2002 (67 FR 9427)

 EPA proposed to grant final authorization to the hazardous waste
program revisions submitted by the State of Wisconsin.  EPA
authorized the state's program revisions as a direct final rule
without prior proposal in the final rules section (67 FR 9406;
March 1, 2002).  The direct final rule provides a detailed
rationale for authorization.  Unless adverse comments are
received by April 1, 2002, the direct final rule will become
effective April 30, 2002.

"Hazardous Waste Management System; Proposed Exclusions for
Identifying and Listing Hazardous Waste"
March 7, 2002 (67 FR 10341)

 EPA proposed to exclude wastewater treatment plant sludge from
conversion coating on aluminum generated by 11 automobile
assembly facilities in the State of Michigan from the lists of
hazardous wastes.  The Agency is proposing to use an expedited
process to evaluate these wastes under a pilot project developed
with the Michigan Department of Environmental Quality.  Comments
on this proposal will be accepted until April 22, 2002.

 "Hazardous Waste Management System; Identification and Listing
of Hazardous Waste; Proposed Exclusion"
March 15, 2002 (67 FR 11639)

 EPA proposed to grant a petition submitted by the U.S.
Department of Energy Savannah River Operations Office (DOE-SR) to
exclude certain hazardous wastes from the lists of hazardous
wastes under RCRA.  DOE-SR petitioned EPA to grant a one-time,
generator-specific delisting for its F006 and F028 waste, because
DOE-SR believes that its waste does not meet the criteria for
which these types of wastes were listed. Comments on this
proposal will be accepted until April 29, 2002.

"Regulation of Hazardous Oil-Bearing Secondary Materials From the
Petroleum Refining Industry and Other Hazardous Secondary
Materials Processed in a Gasification System To Produce
Synthesis Gas"
March 25, 2002 (67 FR 13683)

 EPA proposed revisions to the RCRA hazardous waste program to
allow a conditional exclusion from the definition of solid waste.
This exclusion would be for hazardous oil-bearing secondary
materials generated by the petroleum refinery industry when these
materials are processed in a gasification system to produce
synthesis gas fuel and other non-fuel chemical by-products.  EPA
also proposed a conditional exclusion for other hazardous
secondary materials generated from other industrial sectors which
are amenable to gasification.  Comments must be received by June
24, 2002.

UST

"Nebraska: Tentative Approval of Nebraska Underground Storage
Tank Program"
March 7, 2002 (67 FR 10353)

 The State of Nebraska has applied for approval of its
underground storage tank program under Subtitle I of RCRA.  EPA
has reviewed the Nebraska application and has made the tentative
decision that Nebraska's underground storage tank program
satisfies all of the requirements necessary to qualify for
approval.  The Nebraska application for approval is available for
public review and comment.

Notices

RCRA

"Agency Information Collection Activities: Proposed Collection;
Comment Request; Hazardous Remediation Waste Management
Requirements"
March 20, 2002 (67 FR 12988)

 EPA announced it is planning to submit the continuing
Information Collection Request (ICR) entitled "Hazardous
Remediation Waste Management Requirements (HWIR-Media)", ICR
Number 1775.03; OMB Control Number 2050-0161, to the Office of
Management and Budget (OMB) for review and approval.  Comments
must be submitted by May 20, 2002.

 "Agency Information Collection Activities: Proposed Collection;
Comment Request; Up for Renewal: EPA Worker Protection Standard
for Hazardous Waste Operations and Emergency Response"
March 21, 2002 (67 FR 13139)

 EPA announced it is planning to submit the continuing ICR
entitled "EPA Worker Protection Standard for Hazardous Waste
Operations and Emergency Response", ICR Number 1426.06; OMB
Control Number 2050-0105, to OMB for review and approval.
Comments must be submitted by May 15, 2002.

"Agency Information Collection Activities: Submission for OMB
Review; Comment Request; Requirements for Generators,
Transporters, and Hazardous Waste Management Facilities Under
the RCRA Hazardous Waste Manifest System"
March 22, 2002 (67 FR 13325)

 EPA announced it is planning to submit the continuing ICR
entitled "Requirements for Generators, Transporters, and
Hazardous Waste Management Facilities Under the RCRA Hazardous
Waste Manifest System", ICR Number 0801.14; OMB Control Number
2050-0039, to OMB for review and approval.  Comments must be
submitted by April 22, 2002.

CERCLA

"Office of Emergency and Remedial Response Availability of
Superfund Annual Report to Congress; Progress Toward
Implementing Superfund Fiscal Year 1998"
March 15, 2002 (67 FR 11692)

 EPA announced the availability of the Agency's Progress Toward
Implementing Superfund: Fiscal Year 1998, which is required by
Section 301(h) of CERCLA, as amended by the Superfund Amendments
and Reauthorization Act of 1986.  The report also includes
information required by Section 105(f) of CERCLA about the
participation of minority firms in Superfund contracting; and the
EPA Inspector General audit report required by Section 301(h)(3)
of CERCLA.

"Agency Information Collection Activities: Submission for OMB
Review; Comment Request; Institutional Controls Tracking Systems
and Costs Survey"
March 22, 2002 (67 FR 13324)

 EPA announced it is planning to submit the continuing ICR
entitled "Institutional Controls Tracking Systems and Costs
Survey", ICR Number 2043.01, to OMB for review and approval.
Comments must be submitted by April 22, 2002.

ALL PROGRAMS

"Agency Information Collection Activities; OMB Responses"
March 5, 2002 (67 FR 9970)

 This document announces OMB's responses to Agency clearance
requests, in compliance with the Paperwork Reduction Act (44
U.S.C. 3501 et seq.).  EPA ICR No. 1573.07, Part B Permit
Application, Permit  Modifications, and Special Permits (Parts
264 and 270) was approved December 12, 2001; OMB No. 2050-0009
expires March 31, 2003.  EPA ICR No. 1935.01, Standardized Permit
for RCRA Hazardous Waste (Parts 267 and 270, 264) was approved
December 12, 2001; OMB No. 2050-0182 expires December 31, 2004.
EPA ICR No. 0328.08, SPCC Plans (Part 112) was approved December
19, 2001; OMB No. 2050-0021 expires June 30, 2002.  EPA ICR No.
1963.01, NESHAP for Source Categories: Generic Maximum Achievable
Control Technology Standards, OMB filed comment on December 5,
2001.

"National Advisory Committee for Acute Exposure Guideline Levels
for Hazardous Substances; Notice of Public Meeting"
March 28, 2002 (67 FR 14939)

 A meeting of the National Advisory Committee for Acute Exposure
Guideline Levels for Hazardous Substances (NAC/AEGL Committee)
will be held on April 9-11, 2002, in Washington, D.C.  At this
meeting, the NAC/AEGL Committee will address the various aspects
of the acute toxicity and the development of proposed AEGLs for
various chemicals and to discuss comments on these chemicals.

SETTLEMENTS AND CONSENT ORDERS

"Consent Decree; United States v. Transcontinental Gas Pipe Line
Corp."
March 4, 2002 (67 FR 9781)

"Proposed Administrative Agreement; Carroll & Dubies Site"
March 5, 2002 (67 FR 9973)

"Proposed Purchaser Agreement; Recticon/Allied Steel Superfund
Site"
March 6, 2002 (67 FR 10208)

 "Partial Consent Decree; United States v. ABC Compounding Co. et
al."
March 8, 2002 (67 FR 10757)

"Consent Decree; United States v. Kenneth H. Hunter, Jr., et al."
March 11, 2002 (67 FR 10930)

"Consent Decree; United States v. Quemetco, Inc., et al."
March 11, 2002 (67 FR 10931)

"Consent Decree; United States v. Transcontinental Gas Pipe Line
Corp."
March 11, 2002 (67 FR 10932)

"Proposed Administrative Settlement; Louisiana Oil Recycle &
Reuse Site"
March 12, 2002 (67 FR 11114)

"Proposed Settlement; Gulf States Steel Superfund Site"
March 13, 2002 (67 FR 11334)

"Consent Decree; United States v. Marine Shale Processors, Inc."
March 13, 2002 (67 FR 11364)

"Proposed Administrative Settlement; Burgess Inc. Site"
March 19, 2002 (67 FR 12567)

"Partial Consent Decree; United States v. AlliedSignal Inc., et
al. and United States v. Niagara Frontier Transportation
Authority, Inc., et al."
March 19, 2002 (67 FR 12572)

"Consent Decree; United States v. Angus Macdonald, et al."
March 19, 2002 (67 FR 12573)

"Consent Decree; United States v. Hybard Paul"
March 25, 2002 (67 FR 13661)

"Consent Decree; United States v. A.O. Smith Corp., et al."
March 28, 2002 (67 FR 14975)

"Consent Decree; United States v. Jane Doe, as Executrix of the
Estate of Edmund Barbera, et al."
March 28, 2002 (67 FR 14976)

"Consent Decree; United States and State of Alaska v. Kuroshima
Shipping, S.A. and Unique Trading Co., Ltd"
March 28, 2002 (67 FR 14976)

"Proposed Administrative Order; Old American Zinc Superfund Site"
March 29, 2002 (67 FR 15195)

CALL ANALYSIS

This month, the Call Center responded to a total of 8,129
questions and document requests.

CALLER PROFILE

Regulated Community                          3,055
Citizens                                       295
State/Local/Tribal                             118
Federal Agencies                                22
Educational Institutions                        62
EPA                                             43
Media/Press                                      5
Congress                                         0
Other                                            8
Consultant/Attorney                            335
Referrals*                                     433
Document Retrieval Line*                        15
Message Retrieval Line*                         40
Mailed Document Requests*                        4

TOTAL NUMBER OF CALLERS                      4,435
*No caller profile data available.

CALL CENTER TOPICS

RCRA
SUBTITLE C
Hazardous Waste Id. - General                  559
  Characteristics                              369(1)
  Listings                                     378(1)
  Mixture Rule                                  52
  Derived-From                                  46
  Contained-In Policy                           66
  Sampling/Test Methods                         77
Delisting Petitions                             11
Solid and Hazardous Waste Exclusions           193
Household Hazardous Wastes                      75
Definition of Solid Waste                      161(1)
Spills                                          19
Military Munitions                               7
Computer Recycling/CRTs                         41
Hazardous Waste Recycling                      111
Universal Waste                                 67
Lamps                                           47
Batteries                                       46
Large Quantity Generators                      306(1)
Small Quantity Generators                       90
CESQGs                                          98
Transporters                                    35
Manifest                                        74
Exports/Imports                                 14
TSDFs
  General Facility Standards                   125
  Unit Standards                               132(1)
  Groundwater Monitoring                        14
  Air Emissions                                 45
Waste Minimization                              12
Biennial Report                                289(1)
Hazardous Waste Data                            54
State Programs                                  66
Combustion - General                            34
LDR
  Applicability                                102
  Notifications/Certification                   31
  Treatment Standards                          102
  Prohibitions                                  23
Permits and Permitting                          77
Public Participation                            11
Financial Assurance                             39
Closure/Post-Closure                            43
Corrective Action/Cleanup                       43
Mixed Waste                                     29
Indian Lands                                     0
Used Oil Standards                             109
Rebuttable Presumption                          15
Specifications                                  14
Medical Wastes                                  65
RCRA Brownfields                                 3
SUBTITLE D
MSWLFs                                          44
Financial Assurance                              0
Industrial Wastes/Part 257                       7
Municipal Wastes                                31
Construction/Demolition                          5
Solid Waste Recycling/Markets-General            3
Composting                                       3
Procurement                                      8
Source Reduction/Pollution Prevention           63
Grants and Financing                             0
TOTAL QUESTIONS                              4,583

UST
General/Misc.                                   42
Applicability/Definitions                       28(1)
1998 Deadline                                    4
Leak Detection                                  14
Operation & Maintenance                         10
Financial Responsibility                         6
State Program Approval                           0
MTBE                                             0
Financing/Grants/Loans                           0
AST Interface                                    0
Regulated Substances                             1
Reporting Requirements                           4
Tribal Lands                                     0
LUST                                             5
Previously Abandoned Tanks                       3
Relation to Brownfields                          2
USTfield pilots                                  3
Corrective Action                                3
Pay for Performance                              0
RBCA/RBDM                                        0
MTBE Cleanup                                     0
OIL
SPCC Applicability                              87
Definitions                                     49(1)
Plan Requirements                               71(1)
Regulatory Revisions                            35
Secondary Containment                           45(1)
FRP
FRP Applicability                                6
FRP Requirements                                 7
Oil Spill Notifications                         28
Oil Spill Information (ERNS)                    20
Oil Spill Response                              43
The One Plan (ICP)                               1
TOTAL QUESTIONS                                517

EPCRA
General:
  General Title III Questions                   72
  Trade Secrets                                  2
  Transportation Exemption                       0
  Chemical-Specific Information                 11
  Federal Facilities Executive Order             1
Emergency Planning (Sections 301-303):
  General                                       23
  Notification Requirements                     15
  SERC/LEPC Issues                              28
  EHSs/TPQs                                     29(1)
  Risk Communication/Hazards Analysis           14
  Exemptions                                     7
Emergency Release Notification (Section 304):
  General                                       29
  Notification Requirements                     40
  Reportable Quantities                         31
  CERCLA Section 103 vs. SARA Section 304       30
  Accident/Release Data                          0
  Exemptions                                    10
Hazardous Chemical Reporting
(Sections 311-312)
  General                                      140
  MSDS Reporting Requirements                   34
  Tier I/II Requirements                       192(1)
  Thresholds                                    97(1)
  Hazard Categories                             15
  Mixtures Reporting                            30
  Exemptions                                    84
Toxic Chemical Release Inventory (Section 313):
General                                        170
Form A                                           4
Form R Completion                              179(1)
ATRS                                            34
Toxic Chemicals                                154(1)
PBTs                                           112(1)
SIC Code                                       122
Employee Thresholds                             99
Activity Thresholds                            177(1)
Release & Waste Management
 Calculations                                  128
Facility Data Profiles                           2
Voluntary Revisions/Withdrawals                 17
Supplier Notification                           15(1)
TRIS Public Data Release                        12
Petitions                                        0
Exemptions                                      60
CAA (Section 112(r)):
Risk Management Program General                 46
Regulated Substances                            41
Thresholds                                      36
Process Identification                          28
Program Levels                                   9
Offsite Consequence Analysis                    12
Accident History                                 1
Prevention Program                               5
Emergency Response Program                       1
Management Program                               0
RMP Submission/Revision                         27
Access to Data/Risk Communication               13
State Implementation Issues                      2
Exemptions                                       8
General Duty                                     3
CSISSFFRRA/PL106-40                             12
TOTAL QUESTIONS                              2,463

SUPERFUND
Administrative Improvements:
  General                                       11
Presumptive Remedies                             0
Administrative Record                            7
ARARs                                           34
Brownfields                                     30
CERCLIS                                         21
Claims Against Fund                              2
Cleanup Costs                                    4
Cleanup Standards                               28
Cleanup Technologies                             9
Contract Lab Program (CLP)                       4
Community Involvement                            8
Contracts                                        0
Definitions                                     11
Federal Facilities                               2
Hazardous Substances                            39(1)
Natural Resource Damages                         0
NPL                                             29
Off-Site Rule                                   11
Reauthorization/Taxes                            4
Release Notification                            45(1)
Notification Requirements                       47(1)
RQs                                             54(1)
Mixtures                                         8
Continuous Release                              28
Hazardous Substance Release Data                 2
Exemptions                                      20
Response Process                                29(1)
Removal                                          0
PA/SI                                            9
HRS                                              9
RI/FS                                           17
Risk Assessment/Health Effects                  15
RODs                                             9
RD/RA                                           16
State/Tribal                                     4
TOTAL QUESTIONS                                566

TOTAL CALL CENTER
QUESTIONS AND DOCUMENT REQUESTS:             8,129*
*includes 2,660 document requests

(1) Hot Topic for this month.
* Topics are calculated as the summation of all calls received by
  the Call Center.  A single call may result in multiple
  questions.