Q036S03W=&Q072S03W=&Q015S09C=6&Q013S09C=6&Q016S09C=6&Q019S09C=6&Q020S09C=6&Q021S09C=6&Q022S09C=6&Q024S09C=6&Q014S09C=6&Q108S03W=&Q017S09C=1&Q30S03W=&Q30S03W=&Q109S49C=5&Q110S03W=Our+problems+with+not+only+the+personnel+but+payroll+systems+representatives+have+significantly+increase+over+the+past+several+months.++One+specific+problem+we+are+experiencing+is+the+lack+of+resources+dedicated+to+our+OPDIV+causing+problems+to+be+unresolved.++Our+complaints+to+these+problems+have+fallen+on+deaf+ears+by+the+%22payroll%22+staff.&Q111S49C=5&Q112S03W=Again%2C+we+have+been+experiencing+a+significant+decline+in+the+quality+of+service+and+problems+that+question+our+confidence+in+payroll+staff.&Q114S03W=&Q115S05C=1&Q116S03W=Quicker+programming+of+Federally+mandated+changes+into+the+IMPACT+and+Payroll+system.++Seven+months+to+make+the+Physicians+Comparability+Allowance+%28PCA%29+and+13+months+to+make+OPM+Award+NOAC+changes+seems+to+long+to+me.&Q117S52C=5&Q118S03W=It+is+difficult+to+right+specific+examples+here+but+if+a+PSC+representative+would+like+to+contact+me%2C+that+would+be+acceptable+to+me.&Q119S01W=Eddie+Ribas&Q120S42W=301-402-9203&Q121S39W=ribase@od.nih.gov&Q122S18C=15&Q123S46C=3&Q124S24C=3&FPG_M003=on&FDOC=1&FPG_M001=on&FID=w907%2Dhj3j%2D9wm&FDT=Dec+11+01+15%3A24
Q036S03W=CC+promotion+process+and+assistance+with+CC+employee+relations+concerns+has+also+been+unsatisfactory&Q072S03W=&Q108S03W=Consitently+poor+value.++We+are+charged+wether+we+use+your+services+or+not.++In+most+cases+we+chose+not+to+bother+because+previous+services+rec%27d+have+been+of+poor+service+and+untimely.&Q015S09C=4&Q013S09C=4&Q016S09C=5&Q017S09C=1&Q019S09C=5&Q020S09C=5&Q30S03W=&Q021S09C=3&Q022S09C=2&Q024S09C=4&Q014S09C=5&Q30S03W=&Q109S49C=4&Q110S03W=&Q111S49C=5&Q112S03W=The+payroll+system+is+not+working+for+higher+paid+employe+types+and+the+payroll+staff+is+usually+unresponsive+when+asked+to+rpovide+assistance+on+specific+issues.&Q113S05C=1&Q114S03W=Get+out+of+the+HR+business+since+you+do+not+provide+quality+service&Q116S03W=&Q117S52C=5&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=15&Q123S46C=999&Q124S24C=999&FPG_M003=on&FDOC=1&FPG_M001=on&FID=ngvx%2D5j3y%2D9vv&FDT=Dec+11+01+15%3A41
Q036S03W=&Q072S03W=&Q015S09C=6&Q013S09C=6&Q016S09C=6&Q017S09C=6&Q014S09C=6&Q019S09C=6&Q020S09C=6&Q108S03W=&Q30S03W=&Q30S03W=&Q109S49C=6&Q110S03W=&Q111S49C=6&Q112S03W=&Q114S03W=&Q116S03W=&Q117S52C=6&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=15&Q123S46C=3&Q124S24C=3&FPG_M003=on&FDOC=1&FPG_M001=on&FID=v422%2Drjxy%2D9pr&FDT=Dec+11+01+16%3A18
Q015S09C=6&Q013S09C=6&Q016S09C=6&Q017S09C=6&Q036S03W=The+loss+of+expertise+through+eliminating+senior+officers+in+DCP+has+resulted+in+inferior+service+and+improper+consultation+to+both+officers+and+management.++Junior+officers%2C+no+matter+how+well+meaning+and+hard+working%2C+cannot+counsel+senior+officers%2C+especially+when+supervised+by+officers+who+don%27t+know+commissioned+personnel.&Q072S03W=Ditto+on+comment+from+above.&Q108S03W=&Q30S03W=&Q021S09C=3&Q022S09C=1&Q024S09C=4&Q014S09C=5&Q30S03W=&Q110S03W=&Q112S03W=&Q114S03W=&Q116S03W=&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=999&Q123S46C=999&Q124S24C=999&FPG_M003=on&FDOC=1&FPG_M001=on&FID=jht1%2D5j32%2D9rx&FDT=Dec+11+01+17%3A50
Q036S03W=&Q072S03W=&Q108S03W=&Q017S09C=1&Q30S03W=&Q30S03W=&Q109S49C=3&Q110S03W=&Q111S49C=3&Q112S03W=&Q113S05C=1&Q114S03W=Payroll.++Done+cheaper+and+more+effectively+by+the+private+sector&Q116S03W=&Q117S52C=5&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=999&Q123S46C=999&Q124S24C=999&FPG_M003=on&FDOC=1&FPG_M001=on&FID=8k81%2Dvjv1%2D9g5&FDT=Dec+11+01+22%3A51
Q036S03W=&Q072S03W=&Q108S03W=&Q015S09C=5&Q013S09C=5&Q016S09C=5&Q017S09C=1&Q019S09C=5&Q020S09C=5&Q30S03W=&Q021S09C=5&Q022S09C=5&Q024S09C=5&Q014S09C=5&Q30S03W=&Q109S49C=6&Q110S03W=&Q111S49C=6&Q112S03W=&Q113S05C=2&Q114S03W=&Q115S05C=2&Q116S03W=&Q117S52C=6&Q118S03W=I+don%27t+understand+why+this+survey+was+sent+to+NIH.++I+don%27t+have+any+dealings+with+the+PC+for+any+of+the+areas+above.&Q119S01W=Howard+Chernoff&Q120S42W=301-594-2749&Q121S39W=chernofh@nih.gov&Q122S18C=15&Q123S46C=3&Q124S24C=1&FPG_M003=on&FDOC=1&FPG_M001=on&FID=ch26%2D5jv3%2Dgmn&FDT=Dec+12+01+11%3A44
Q014S09C=6&Q015S09C=3&Q013S09C=2&Q016S09C=6&Q017S09C=2&Q018S09C=6&Q019S09C=6&Q020S09C=3&Q021S09C=6&Q022S09C=6&Q023S09C=6&Q036S03W=&Q029S09C=6&Q030S09C=2&Q031S09C=2&Q032S09C=6&Q033S09C=2&Q034S09C=2&Q035S09C=6&Q036S09C=2&Q037S09C=6&Q038S09C=6&Q039S09C=6&Q072S03W=&Q045S09C=6&Q046S09C=3&Q047S09C=2&Q048S09C=6&Q049S09C=2&Q050S09C=2&Q051S09C=6&Q052S09C=2&Q053S09C=2&Q054S09C=6&Q055S09C=6&Q108S03W=&Q061S09C=3&Q063S09C=1&Q065S09C=1&Q066S09C=1&Q077S09C=2&Q078S09C=2&Q079S09C=2&Q080S09C=2&Q081S09C=2&Q082S09C=1&Q083S09C=2&Q084S09C=3&Q085S09C=3&Q086S09C=3&Q30S03W=&Q30S03W=&Q109S49C=2&Q110S03W=&Q111S49C=2&Q112S03W=&Q113S05C=2&Q114S03W=&Q115S05C=2&Q116S03W=&Q117S52C=2&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=19&Q123S46C=2&Q124S24C=4&FPG_M003=on&FDOC=1&FPG_M001=on&FID=6y7t%2Dcjvw%2Dg8v&FDT=Dec+12+01+14%3A14
Q014S09C=6&Q015S09C=6&Q013S09C=6&Q016S09C=6&Q017S09C=1&Q018S09C=6&Q019S09C=6&Q020S09C=6&Q021S09C=6&Q022S09C=6&Q023S09C=6&Q024S09C=6&Q025S09C=6&Q026S09C=6&Q027S09C=6&Q028S09C=6&Q036S03W=&Q029S09C=6&Q030S09C=6&Q031S09C=6&Q032S09C=6&Q033S09C=1&Q034S09C=6&Q035S09C=6&Q036S09C=6&Q037S09C=6&Q038S09C=6&Q039S09C=6&Q040S09C=6&Q041S09C=6&Q042S09C=6&Q043S09C=6&Q044S09C=6&Q072S03W=&Q045S09C=6&Q046S09C=6&Q047S09C=6&Q048S09C=6&Q049S09C=1&Q050S09C=6&Q051S09C=6&Q052S09C=6&Q053S09C=6&Q054S09C=6&Q055S09C=6&Q056S09C=6&Q057S09C=6&Q058S09C=6&Q059S09C=6&Q060S09C=6&Q108S03W=&Q065S09C=2&Q081S09C=1&Q30S03W=&Q30S03W=&Q109S49C=2&Q110S03W=&Q111S49C=2&Q112S03W=&Q113S05C=2&Q114S03W=&Q115S05C=2&Q116S03W=&Q117S52C=2&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=15&Q123S46C=3&Q124S24C=3&FPG_M003=on&FDOC=1&FPG_M001=on&FID=h2jc%2Dkjvr%2Dgpn&FDT=Dec+12+01+14%3A25
Q014S09C=1&Q015S09C=2&Q013S09C=1&Q016S09C=3&Q017S09C=4&Q018S09C=5&Q019S09C=5&Q020S09C=4&Q021S09C=4&Q022S09C=4&Q024S09C=5&Q025S09C=5&Q026S09C=5&Q027S09C=5&Q028S09C=4&Q036S03W=&Q029S09C=4&Q030S09C=4&Q031S09C=3&Q032S09C=3&Q033S09C=3&Q034S09C=2&Q035S09C=4&Q036S09C=4&Q037S09C=4&Q038S09C=4&Q039S09C=4&Q040S09C=4&Q041S09C=4&Q042S09C=4&Q043S09C=4&Q044S09C=5&Q072S03W=&Q045S09C=5&Q046S09C=5&Q047S09C=5&Q048S09C=5&Q049S09C=5&Q050S09C=5&Q051S09C=5&Q052S09C=5&Q053S09C=6&Q055S09C=5&Q056S09C=3&Q057S09C=3&Q058S09C=3&Q059S09C=2&Q060S09C=5&Q108S03W=&Q061S09C=2&Q062S09C=3&Q063S09C=2&Q064S09C=2&Q065S09C=2&Q066S09C=2&Q067S09C=2&Q068S09C=2&Q069S09C=2&Q070S09C=3&Q071S09C=3&Q072S09C=2&Q073S09C=2&Q074S09C=3&Q075S09C=2&Q076S09C=2&Q077S09C=4&Q078S09C=4&Q079S09C=4&Q080S09C=4&Q081S09C=4&Q082S09C=5&Q083S09C=5&Q084S09C=4&Q085S09C=4&Q086S09C=4&Q087S09C=4&Q30S03W=&Q088S09C=4&Q089S09C=4&Q090S09C=4&Q091S09C=5&Q092S09C=4&Q30S03W=&Q109S49C=4&Q110S03W=&Q111S49C=4&Q112S03W=&Q113S05C=1&Q114S03W=&Q115S05C=1&Q116S03W=&Q117S52C=4&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=999&Q123S46C=999&Q124S24C=999&FPG_M003=on&FDOC=1&FPG_M001=on&FID=5tpp%2D1jvr%2Dg4w&FDT=Dec+12+01+15%3A35
Q014S09C=6&Q015S09C=6&Q013S09C=2&Q016S09C=2&Q017S09C=1&Q018S09C=1&Q019S09C=6&Q020S09C=6&Q021S09C=6&Q022S09C=6&Q023S09C=6&Q024S09C=6&Q025S09C=6&Q026S09C=6&Q027S09C=6&Q028S09C=6&Q036S03W=Recruitment+services+--+staff+was+very+helpful+in+a+recent+recruitment+effort.&Q029S09C=6&Q030S09C=6&Q031S09C=2&Q032S09C=2&Q033S09C=1&Q034S09C=1&Q035S09C=6&Q036S09C=6&Q037S09C=6&Q038S09C=6&Q039S09C=6&Q040S09C=6&Q041S09C=6&Q042S09C=6&Q043S09C=6&Q044S09C=6&Q072S03W=&Q045S09C=6&Q046S09C=6&Q047S09C=6&Q048S09C=6&Q049S09C=2&Q050S09C=3&Q051S09C=6&Q052S09C=6&Q053S09C=6&Q054S09C=6&Q055S09C=6&Q056S09C=6&Q057S09C=6&Q058S09C=6&Q059S09C=6&Q060S09C=6&Q108S03W=&Q065S09C=2&Q066S09C=2&Q077S09C=3&Q078S09C=2&Q079S09C=1&Q080S09C=3&Q081S09C=1&Q082S09C=1&Q083S09C=4&Q084S09C=4&Q085S09C=3&Q086S09C=2&Q087S09C=4&Q30S03W=&Q30S03W=&Q109S49C=2&Q110S03W=&Q111S49C=2&Q112S03W=&Q113S05C=2&Q114S03W=&Q115S05C=2&Q116S03W=&Q117S52C=2&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=5&Q123S46C=3&Q124S24C=3&FPG_M003=on&FDOC=1&FPG_M001=on&FID=749y%2D5jy7%2D84c&FDT=Dec+14+01+14%3A11
Q017S09C=5&Q036S03W=&Q033S09C=5&Q072S03W=&Q108S03W=&Q065S09C=1&Q081S09C=1&Q30S03W=&Q30S03W=&Q109S49C=5&Q110S03W=&Q111S49C=5&Q112S03W=&Q113S05C=1&Q114S03W=Payroll+functions+should+be+done+at+the+local+agency+level+for+the+larger+agencies+within+the+Department.+The+PSC+is+simply+too+far+removed+from+its+customers+and+accountability+is+a+problem.+&Q115S05C=2&Q116S03W=&Q117S52C=5&Q118S03W=&Q119S01W=&Q120S42W=&Q121S39W=&Q122S18C=15&Q123S46C=4&Q124S24C=1&FPG_M003=on&FDOC=1&FPG_M001=on&FID=c508%2D1jf4%2D8d6&FDT=Dec+14+01+22%3A47
Q014S09C=6&Q015S09C=6&Q013S09C=6&Q016S09C=6&Q017S09C=4&Q018S09C=6&Q019S09C=6&Q020S09C=6&Q021S09C=6&Q022S09C=6&Q023S09C=6&Q024S09C=6&Q025S09C=6&Q026S09C=6&Q027S09C=6&Q028S09C=6&Q036S03W=RE%3A++Payroll+-+Need+timely+responses%2C+but+don%27t+usually+receive+them.++Phone+calls+are+rarely+returned+promptly+%28except+by+the+Help+Desk%2C+who+are+usually+VERY+responsive+to+our+needs%29.&Q029S09C=6&Q030S09C=6&Q031S09C=6&Q032S09C=6&Q033S09C=4&Q034S09C=6&Q035S09C=6&Q036S09C=6&Q037S09C=6&Q038S09C=6&Q039S09C=6&Q040S09C=6&Q041S09C=6&Q042S09C=6&Q043S09C=6&Q044S09C=6&Q072S03W=RE%3A+Payroll+-+Quality+of+service+is+good+when+we+can+get+it.++But+sometimes+the+quality+is+overshadowed+by+the+lack+of+a+response+or+untimely+response%28s%29.+%28Again%2C+this+does+not+include+the+Help+Desk.%29&Q045S09C=6&Q046S09C=6&Q047S09C=6&Q048S09C=6&Q049S09C=6&Q050S09C=6&Q051S09C=6&Q052S09C=6&Q053S09C=6&Q054S09C=6&Q055S09C=6&Q056S09C=6&Q057S09C=6&Q058S09C=6&Q059S09C=6&Q060S09C=6&Q108S03W=RE%3A+Payroll+-+Since+I+am+unfamiliar+with+the+fees+charged%2C+it+would+be+impossible+for+me+to+assess+value+received+relative+to+those+fees.++But+again%2C+responsiveness+is+poor.&Q065S09C=1&Q077S09C=5&Q078S09C=5&Q079S09C=5&Q080S09C=5&Q081S09C=1&Q082S09C=5&Q083S09C=5&Q084S09C=5&Q085S09C=5&Q086S09C=5&Q087S09C=5&Q30S03W=&Q088S09C=5&Q089S09C=5&Q090S09C=5&Q091S09C=5&Q092S09C=5&Q30S03W=&Q109S49C=3&Q110S03W=RE%3A+Payroll+-+Just+need+better+response+time.&Q111S49C=3&Q112S03W=&Q113S05C=2&Q114S03W=Don%27t+have+an+opinion.&Q115S05C=1&Q116S03W=Should+allow+OPDIV+Payroll+liaisions+access+to+pay+history+screens+%28even+if+view+only%29.++This+would+help+the+liaisons+to+determine+pay+discrepancies+themselves+before+asking+for+Payroll+intervention.&Q117S52C=4&Q118S03W=I%27m+not+complaining+about+any+one+individual+in+Payroll%2C+just+their+overall+unresponsiveness.++Sometimes+we+are+put+into+situations+where+we+need+to+respond+to+individuals%2C+and+without+their+input%2C+we+most+often+cannot+respond+with+correct+answers.++I+don%27t+need+for+anyone+to+contact+me%2C+except+when+my+payroll+liaison+staff+or+I+request+very+necessary+information.++I+realize+that+Payroll%2C+by+nature%2C+is+often+overwhelmingly+busy.++However%2C+our+employees+look+to+us%2C+as+Payroll+Liaison%2C+to+answer+their+pay+questions+and+fix+their+pay+issues.++Our+responses+to+the+empoyee+depend+on+the+Payroll+office%27s+responses+to+us.&Q119S01W=Cindy+Ellis&Q120S42W=770-488-1574&Q121S39W=cbe5%40cdc.gov&Q122S18C=9&Q123S46C=2&Q124S24C=1&FPG_M003=on&FDOC=1&FPG_M001=on&FID=7c1d%2Dpj76%2Dv5h&FDT=Dec+17+01+15%3A07