# Presentation: 816812

## Program Evaluation: 

- Jack Pascoe, M.D., M.P.H.
- Kate Cauley Ph.D.
- Mary Crimmins, M.A.

- HealthLink Miami Valley
- Dayton, Ohio

- Creating the environment for effective program evaluation

## Chronology

- March 2000 : First meeting HLMV
- May 2001:  Grant application submitted
- September 2001: Award received

## Project Partners

- Hospitals & Health care providers
- Human Service Agencies
- Public Health Department
- Managed Care Organization
- Government Agencies
- Universities

## HealthLink Miami Valley (HLMV) 

-    A county wide coalition of safety net providers focused on increasing utilization of existing health care services and developing new services for the health uninsured.

- (Management Information System)

**Notes:**
Health uninsured do not now access the system
The sheer number is daunting.
85,000 in our small county

## Project Governance/Structure

- HLMV Network
- HLMV Management Team
- Task Forces:
- Outcomes/Evaluation Task Force
- Outreach Task Force
- Public Relations Task Force
- Strategic Planning Task Force

## Evaluation Strategy

- Start with the Project Management Matrix
- Develop measurable process and product outcomes based on project goals and objectives
- Assign work plan and evaluation development to each of the major work groups
- Combine work group efforts to create project-wide evaluation plan and timeline
- Regular review of project-wide progress

## Evaluation Workflow

- Network charges Task Forces with operationalizing the Project Management Matrix
- Task Forces prepare a timeline document for their action steps which includes greater detail

## Evaluation Workflow

- Outcomes and Evaluations Task Force reviews and compiles the project timeline
- Outcomes and Evaluation requests updates from each group to revise the timeline at least quarterly
- Outcomes and Evaluation reports to the Network each month

## Identifying priorities

- Identify preferred outcomes
- Identify process steps/milestones
- Orchestrate sequencing priorities
- Build monitoring into a group function

## Evaluation Tools

- Project Management Matrix
- Goals and objectives
- Project timeline/management chart
- Standardized meeting agendas
- Standardized meeting minutes
- Standardized statistical reporting
- Strategic planning process
- Collaboration survey

## Evaluation Directs Work

- At the end of year one, we reviewed accomplishments against goals and objectives
- Year two goals and objectives were developed as a result of the year one review in concert with the revised logic model
- Repeat steps above for years two and three and ongoing

## Process Considerations

- Collegial collaboration is critical at all steps
- No one is turned away—expand partnership
- Open communication, no secrets, wide distribution of all materials
- Public accountability through the web site
- Leadership is decentralized
- Decisions by consensus
- Each partner has veto power in public forum
- Provide staffing support

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## Integrating Change

- Through evaluation process we can determine what is missing/needed and what needs to be discarded to get the work done, for example
- 		+Advisory Team
- 		+HIPAA/IT Work Groups
- 		-Public relations task force
- 		Δwork of Management Team
- 		Δwork of Strategic Planning Task Force

## Important Process Elements

- Regular meetings and attendance
- Stable leadership
- Expanded # of partners
- Strategic planning summit
- Strengthened collaboration

## Project Outcomes

- MIS
- HURDS
- Outreach
- Identified health uninsured
- Increased Medicaid enrollment
- Strategic Planning
- 		HealthLink Miami Valley Health Plan

## Get in touch with us

- HealthLink Miami Valley
- 140 E. Monument Ave.
- Dayton, OH 45402
- 937-775-1122
- Website:
- _[http://www.med.wright](http://www.med.wright/)__._
- edu/healthlink/