# Presentation: 665077

## <date/time>

## ELM  RESOURCES

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## What is ELM Resources?

- Mutual Benefit Corporation
- Cooperative venture, open to all
- Alliance of lenders, guarantors, and servicers
- Not-for-Profit Company
- Single Point of Data Exchange
- Free Services to Schools

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## 	Promote an Open Market
School Benefits: Control and Choice
Control over the loan process
Select providers based upon service
Eliminate competition on data exchange to preserve competition on service, price and product array

**School Benefits: Control and Choice**
**Control over the loan process**
**Select providers based upon service**
**Eliminate competition on data exchange to preserve competition on service, price and product array**

***The ELM Resources***
***Mission***

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## ELM routes data; Members serve customers
Provider neutral and universal
Simplicity of data exchange/access in a broad-based FFELP  
Data mapping services
Industry utility

**Provider neutral and universal**
**Simplicity of data exchange/access in a broad-based FFELP  **
**Data mapping services**
**Industry utility**

***The ELM Approach***

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## Before ELM...

***Before ELM...***

**Wasted Infrastructure!!!**

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## With ELM...

***With ELM...***

**ELM**

**Technology**
**Buffer**

**Data**
**Mapping**

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## 
School retains choice in loan providers
Greater flexibility in loan management
Less traffic in the office
Little or no programming or system changes necessary
Non-proprietary
Promotes competition with a standardized process

- School retains choice in loan providers
- Greater flexibility in loan management
- Less traffic in the office
- Little or no programming or system changes necessary
- Non-proprietary
- Promotes competition with a standardized process

***The ELM Advantage:***

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## ELM Application Volume

- 45% growth projected 2002
- 1 in 4 FFEL apps supported

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## NDN $ Volume Growth

- 2002 growth of 40% to a projected $5.3 billion
- New platform has doubled processing speed

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## Tremendous growth in 2002 and 2003
Approx. 85-90% of all borrowers are available via ELMNet inquiry
Approx. 12 million borrowers!
Both new loans and serviced loans!
Data retrieved real-time from the true master files – lenders and servicers
Systems integrate data from multiple sources
FFELP and private loans

**Approx. 85-90% of all borrowers are available via ELMNet inquiry**
***Approx. 12 million borrowers!***
***Both new loans and serviced loans!***
**Data retrieved real-time from the true master files – lenders and servicers**
**Systems integrate data from multiple sources**
**FFELP and private loans**

***ELMNet Inquiry***

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## ELM Classic:   Loan application service
National Disbursement Network:  for both FFELP & Private loans
E-Box:  Mailbox system for batch data files
ELMNet (Inquiry Phase): Global loan status inquiry system
ELMNet (Processing Phase):  The integration of most of the above services through real-time or near real-time data exchange

_**National Disbursement Network**_**:  for both FFELP & Private loans**
_**E-Box**_**:  Mailbox system for batch data files**
_**ELMNet (Inquiry Phase):**_** Global loan status inquiry system**
_**ELMNet (Processing Phase):**_**  The integration of most of the above services through real-time or near real-time data exchange**

***The Evolution of ELM***

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## Batch transaction processing 
Individual real-time transaction processing
On-line real-time loan inquiries
Use ELMNet web site 
Use school’s student information system
Scheduled and on-demand reports

**Individual real-time transaction processing**
**On-line real-time loan inquiries**
**Use ELMNet web site **
**Use school’s student information system**
**Scheduled and on-demand reports**

***ELMNet ***
***Maximum flexibility***

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## ELMNet – Real-time

**ELM loan application data (“Application Send” transactions)**
**Changes to loan data, including hold and release (“Change Send” transactions)**
**Responses to loan applications and changes (”Response” transactions)**
**Specific borrower/student loan inquiries**
**Inquiry responses**** **

***Real-time *****is defined as immediately transmitting loan transactions, data requests and responses including: **

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## ELMNet RT Design

_**1 second**_**  -- XML message moves from ELMNet to the destination**

_**1 second**_** -- ELMNet receives the transaction, evaluates the data, reviews the destination profile, builds the outbound XML message, and places it in the outbound messaging mailbox**

***ELMNet RT Design***

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## 1 second -- 	loan data provider sends the 	response message back to ELMNet

_**1 second**_** -- ****	****ELMNet processes the response ****	****message, updates the central ELM ****	****database, and builds any ****	****appropriate outbound message to ****	****the originator**

_**4 seconds**_** --  loan data provider receives, ****	****validates, evaluates the XML ****	****message, performs the requested ****	****action, and builds the ****	****response ****	****message**

***ELMNet RT Design***

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## ELMNet

**Lender**

**School**

**4 Sec**

**1 Sec**

**1 Sec**

**ELMNet**
**Real-time Loans**

**1 Sec**

**1 Sec**

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## ELMNet & SIS/FAMS

**Seamless interface**
**Focus must be on school service to school customers**
**ELMNet should be “invisible”; service comes from the school**
**ELMNet interface**
**Loan Transactions**
**Batch**
**Real-time**
**Inquiry**
**School can be batch **_***AND***_** real-time**

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## ELMNet & SIS/FAMS

**ELMNet supports CL95, CL4, CL5**
**ELMNet supports school proprietary formats**
**ELMNet will support Common Record for FFELP**
**ELM is working with both vendors and individual schools**
**ELMNet lets schools and vendors come up at their own development pace**

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## ELMNet – Value to Schools

**Process closer to need – “Just in time” processing**
**Later processing results in fewer changes**
**Improved customer satisfaction**
**Cost savings for schools**
**Last minute changes handled real-time**
**Improves timely availability of funds**

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## Access to real-time total repayment data for exit counseling
Ability to send FFELP and private loans in a single flow
Ability to select business partners based upon products, price, and service – not technical data flows
Ability re-examine internal processes and flows due to improved external partners performance

**Ability to send FFELP and private loans in a single flow**
**Ability to select business partners based upon products, price, and service – not technical data flows**
**Ability re-examine internal processes and flows due to improved external partners performance**

***ELMNet – Value to Schools***

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## ELMNet Reports for Schools

**Regularly scheduled reports**
**On-Demand reports**
**Ad Hoc reports**
**2003 – Reports from database of record**

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## ELM ResourcesOne School’s Perspective

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## The University of Mississippi

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## The University of Mississippi

**4-year Public Comprehensive Research**
**4 Campuses**
**13,000 Students on the Oxford Campus **
**   ****(10,500 U/Gs & 2,500 Grads/Profs)**
**2,000 on Satellite Campuses**
**$80,000,000 in Financial Aid**
**$45,000,000 in FFELP**
**$  2,500,000 in Alternative Loans**

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## Lender Partners

**BancorpSouth**
**Sallie Mae**
**edamerica**
**Citibank**
**Educaid**
**Wells Fargo**
**MOHELA**
**ESF**
**Brazos HESC**
**Nelnet**
**Access Group**

**TSAC**
**USAF**
**NSLP**
**TG**

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## Before ELM

**WhizKid**
**Legacy System**
**CL 96**
**Eight Destinations for Loan Data**
**Seven Inbound EFT Files**
**243 Lenders**

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##       History

**Implementation—November/December, 1999**
**“****Go Live” ELM—January, 2000**
**“****Go Live” NDN—May, 2000**
**PLUS Certifications—July, 2001**
**Alternative Certifications—January, 2002 **

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## Benefits

**Control**
**Choice**
**Flexibility**
**Mapping—Technology Buffer**
**One Source—In and Out (Consolidated Disbursements and Auto Debit)**
**24/7 Availability**
**Lenders/Servicers/Guarantors compete on basis of products and service**

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##     Future

**Real Time” Inquiry and Processing**
**“****Just In Time” Model for Loans**
**Lender partners focus on innovative  products and services rather than on creating and supporting process**
**Continue to act as an “Invisible Utility”**

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## Questions/Comments

**R. Dewey Knight**
**Assistant Director**
**Office of Financial Aid**
**The University of Mississippi**
**257 Martindale Student Center**
**University, MS 38677**
**Phone:  662-915-1166**
**FAX:      662-915-1164**
**rdknight@olemiss.edu**

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## Current Real-Time Lenders

_**Current Real-Time Lenders**_

**Citibank**

**Educaid/Wachovia**

**Wells Fargo**

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## How can I be setup for real-time processing?

**Contact the lenders who are processing real-time transactions with ELM**
**Contact your ELM Client Services Manager**
**Contact your ELM Sales Manager**
**Contact the ELM Help Desk – 888-633-3356**

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## Do I have to change my loan process?

**Currently real time transaction processing is only available via the ELM website.  ELM is currently meeting and working with SIS vendors on a seamless interface.**

**A school would not have to change how they use the ELM website.  A profile within the ELMNet system will be set up with an effective date to send all transactions done via the website to the RT lender in a real-time XML message.  Responses would come back to ELM in the same manner.**

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## What will I see......?

**You will see that the statuses on your students’ loans update much faster.  This can result in a faster delivery of loan funds.**
**Under the transmission tab, you will see a message labeled “S00319300_RT_20020819_121146” **** **
**S00319300****	****= ****	****School code; RT = Real Time**
**20020819 ****	****= ****	****message created on 8/19/2002**
**121146 ****	****= ****	****message created at 12:11:46 pm**
**In maintenance history, you will see a message labeled “L830005_RT020819121204” **
**L830555****	****=****	****Lender code**
**020819****	****=****	****message received on 8/19/02**
**121204****	****=****	****message received at 12:12:04 pm (total of 18 ****	****	****seconds)   **** **

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## Real-time loan processing infrastructure in place  -- now
Real-time loan processing in production -- now
Real-time access to remote loan originations systems in Summer 2003
Real-time access to remote systems for ELMNet reports Summer 2003
SIS/FAMS/Schools real-time interfaces -- 2003
Support Common Record for FFELP -- when defined

**Real-time loan processing in production -- ****now**
**Real-time access to remote loan originations systems in ****Summer 2003**
**Real-time access to remote systems for ELMNet reports ****Summer 2003**
**SIS/FAMS/Schools real-time interfaces -- ****2003**
**Support Common Record for FFELP -- ****when defined**

***ELMNet Going Forward..***

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## Thanks for your interest!

_**Orlando Conference**_**:**
**Dewey Knight, University of Mississippi**
**Bill Connor, ELM Resources**
_**Las Vegas Conference**_**:**
**Barbara Hall-Bellows, University of Nevada –Reno**
**Linda King, ELM Resources**

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