# Presentation: 263070

## CAP Squadron Commandersand theInspector GeneralPartners for Excellence

## Inspector General

- “The IG must have a horse and some soldiers to attend him and all the rest
- are commanded to obey and assist, or
- else the Army will suffer. For he is but
- one and must correct many, therefore,
- he can not be beloved ...”

- Article of War from King Charles 1 (circa 1629)

## Overview

-  Evaluations
- Complaints
- Summary

## Evaluations

-  Operational Readiness Inspections (ORI)
- Unit Self Assessment (USA)
- Commander Directed Inspections (CDI)
- Special Interest Items (SII)

## Evaluations ORI

- Assess Ability to Accomplish Missions
- Compliance Inspection
- 36 month interval, at least 6 month prior notice
- IG picks the month
- Unit picks the date

## Evaluations ORI (Cont.)

-  Five-tier grading scale (same as the Air Force)
- Outstanding
- Excellent
- Satisfactory
- Marginal
- Unsatisfactory
- Conducted with Compliance Inspections
- Grading scale and definitions of the grades have not changed since 1989

##            Unit Self Assessment (USA)

-  Annually, prior to 1 October
- A good idea for new directors or commanders
- National Headquarters furnishes the guide
- Can be adjusted locally
- Kind of a job description for units below wing

## Special Interest Items(SIIs)

-  Designed to assess status of programs and conditions requiring particular emphasis
- Purpose: CAP leadership obtain and analyze feedback to facilitate decision-making and policy revision.
- Conducted during ORIs or other inspections
- Normally generated by HQ CAP in response to quickly correct a widespread deficiency

## Evaluations:                   What You Should Know

- Which evaluations does your unit receive?
- When is the next one scheduled?
- How did you do on the last inspection?
- What criteria is used for each type of inspection?
- What are your taskings?
- Who are your key players?
- Who to call when you have questions?

## Evaluations:              What You Should Do

- Go visit your local experts and other units.
- Have an evaluation preparation plan.
- Evaluations are based on criteria in CAP Regulations.
- Review all areas subject to inspection
- Give yourself enough lead time
- Clearly identify _what _to do and _who’s_ going to do it.
- Commanders should be the evaluation preparation team chief -- they make a difference.
- Read previous IG reports
- Commander’s goal should be to raise the level of mission accomplishment, “Stay Prepared All The Time”

## Complaints: Why Have A Program?

- A leadership tool
- To focus command involvement
- To fix problems
- To correct false perceptions
- Multi-purpose
- Investigate possible_ violations of standards_
- Provide grievance channel when no other means of redress/appeal exists
- Ensure appropriate redress when complaint substantiated.
- Directives
- CAPR 123-2

## Complaints: The Rules

- Chain of Command is primary and preferred channel for processing and resolving complaints
- BUT....
- _No One_ may deny CAP personnel access to an IG
- Identities of complainants and confidential witnesses are protected from disclosure
- CAP personnel can not be retaliated against for making or preparing to make a privileged communication

## Complaints: The Rules

- IG matters include
- Allegations of injustice
- Violations of directives
- Mismanagement
- Waste of Funds
- Abuse of Authority
- Substantial danger to public health/safety

## Complaints: The Rules

- IG matters do not include
- Conditions of employment for corporate employees
- Allegations of reprisal for corporate employees
- EEO matters
- Criminal activity
- I Don’t Like ....
- The IG will refer these matters to the appropriate office of primary responsibility (OPR)

## Complaints: Where They Come From.

- Direct Communication by Complainant
- Families of Cadet members
- Presidential
- Congressional
- Secretary of Air Force/Inspector General
- Office of Special Investigations (OSI)
- Anonymous

## Complaints: Hot Topics

- Sexual harassment
- Discrimination
- Reprisal
- Unprofessional relationships

## Complaints: Hot Issues 

- Favoritism/Nepotism
- Alcohol
- Corporate vehicles
- Wing/Corporate credit cards
- Internet, e-mail

## Complaints: Taking Ownership

- Commander directed investigations
- Your authority
- Resolve at lowest level
- Commitment to the truth
- Nothing to hide
- You make the fix
- Do not forget the Chaplain or MLO
- Can not take complaint back once it goes into the IG channel

## Minimizing Complaints

- Complaints will happen--trust the investigative process
- Communicate, Communicate, Communicate!
- Respect for People
- Sensitivity/Empathy
- Common Sense!

## Final Thoughts

- The complaints program serves you.
- Know the rules
- Know your role
- Post testimony counseling
- IG vs. CC Directed investigation
- Pick the right one
- Trust the IG Process

## Summary

- IG Visit
- Prepare for evaluation early
- Be prepared for complaints
- Call if you need help
- Unit Self assessment (USA)
- Special Interest Item (SII)
- Operational Readiness Inspection (ORI)
- Complaints