# Presentation: 314938

## Cabin crew on long haul flightsElements of action plan modeland related cabin design aspects

**Cabin crew on long haul flights****Elements of action plan model****and related cabin design aspects**

**Notes:**
SD responsable de programmes de recherche au SFACT T91
démarré dans la sécurité cabine + AG + vieillissement structures
=> FH ça mène à tout
pour devenir un peu plus savant DU intro FH en aéronautique IMASSA/Paris V LAA
Comme je trempe aussi dans le REX

Présentation dont le thème est en complet décalage par rapport au thème de la semaine mais je vais néanmoins essayer de le rattacher aux facteurs humains. 

2 points à distinguer dans le titre
- autorité = c ’est pour ça que je travaille donc mon point de vue peut être différent d ’un centre de recherche ou d ’un constructeur
on verra comment je peux intervenir quels sont mes moyens quels sont les limitations
- FH : c ’est le thème de la session, il fallait bien que je le mette
IL va falloir que j ’articule des sujets aussi divers et différents en nature que la réglementation, le REX, la recherche, la coopération internationale...

## Background

- Expertise in Human Factors within the authorities
- Driving factors
- Answering the need
- Constraints and limitations for this research

## Introduction

- Definition of cabin crew as per JAR OPS
- What is really a cabin crew ? The safety factor
- Dedicated research is scarce
- Emergency evacuation testing : Cranfield / CAMI
- Emergency evacuation training : Dedale (F-DGAC)
- Investigation reports
- Sociological approach : Cetcopra (University Paris 1)

## The cabin crew and the aeronautical macro system

- The recent evolutions
- Airlines’ management policies,
- Development of air travel and social consequences

## The cabin crew and the aeronautical macro system

- Cabin design and cabin crew
- Design requirements : the cabin and the equipment		= ergonomics
- Operational requirements : 					licensed/diploma and/or airlines’ internal training
- Cabin design with a human factors approach : 				End users have not been fully involved so far
- Process of design : 							a dual approach by the aircraft manufacturer and the airlines
- Cabin crew appropriation of their workplace : 			an increasingly difficult surrogate process

## A long-haul flight

- Preparation of the flight
- Flight scheduling
- Chief purser pre-flight briefing
- Creating a group
- Departure
- Relation to other crews (flight, ground)
- Passengers briefing

## A long-haul flight

- Managing the crew during the flight
- Initial climb phase
- Organising the work of the crew
- Arrival
- Maintaining contact and vigilance
- Abnormal procedures
- Planned and unplanned
- Automatic reactions

## Proposed co-operative model

- Knowledge through the human senses
- Inputs
- Compensating senses and technological tools
- Monitoring its activity and developing its representation : 	building the context
- Constructing the expertise
- Plans for action and their control
- Co-operative activities
- The group “ cabin crew ”
- Thoughts on the cabin and flight crew relations

## Suggested ways forward

- Validity of the results
- A search for coherence
- Experience feedback
- Some scenarios
- Limitations

## ConclusionsRecent developments

- The Airworthiness Aeroplane Cabin Manual (AACM)
- JSSI OSS activities (Training, drills, etc...)
- A  long way to go...

**Notes:**
The need to communicate to individual operators and Operational Authorities airworthiness information, procedures and limitations relevant to cabin safety which directly impact on operation manual material and associated cabin crew training has been identified in the past.