# Presentation: 530149

## DOE’s Cross-Cutting Training Forum

***Michelle Kirby,***
***CCTF Administration***

## In FY-2003 through FY-2005, due to budget reductions and other significant workforce issues, the Department of Energy will be facing a fundamental and imperative shift in its culture from a decentralized to a more centralized approach to develop and coordinate its training initiatives. 

The Cross-Cutting Training Forum must become a critical, strategic tool to address the President’s Management Agenda, the need for corporate consistency, and to support our training and development activities in the areas of E-Government, leadership and development, partnering and sharing, and corporate consistency.  I strongly encourage Department of Energy organizations to use the Cross-Cutting Training Forum and to assist us in finding ways to make it a more valuable tool for you, your managers, and your organization.

			--Dr. Jerome M. Butler
			  Director of Training and Human
			  Resource Development

***The Cross-Cutting Training Forum must become a critical, strategic tool to address the President’s Management Agenda, the need for corporate consistency, and to support our training and development activities in the areas of E-Government, leadership and development, partnering and sharing, and corporate consistency.  I strongly encourage Department of Energy organizations to use the Cross-Cutting Training Forum and to assist us in finding ways to make it a more valuable tool for you, your managers, and your organization.***
**	****	****	****--Dr. Jerome M. Butler**
**	****	****	****  ****Director of Training and Human**
**	****	****	****  ****Resource Development**

## DOE Tasked to Cut Training Costs

*Congress requested GAO audit of training*
*GAO identified training redundancy as an issue across DOE complex (2/12/99, RCED-99-56)*
*Cross-Cutting Training Forum (CCTF) conceived, developed, and online in October 1999 in response to GAO’s report as:*
*a method for reducing redundant training activities*
*a method for tracking cost savings*

## Success Stories

*Yucca Mountain realized $50,000 in cost savings on Conduct of Operations Training*
*HQ DP realized $25,000 in savings on Introduction to Biohazards course developed by DOE-AL*
*NETO realized $220,000 in cost savings on 8 course requests*

## Cost Savings

## CCTF Implemented 

*CCTF on-line in October 1999*
*A participant usage survey was conducted in 2000 to:*
*determine facility points of contact*
*explain the benefits and importance of participation*
*encourage greater participation*
*explain need to document all cost savings*
*answer questions*

## CCTF Continuous Improvement

*On-line survey conducted in 2001 to:*
*determine if cost savings are being reported*
*solicit feedback for system enhancements*
*rate the level and quality of support received*
***Cost savings to date of**** ****over $428K**** *
*Enhancements suggested by users are implemented*

## Changes Resulting from Customer Feedback

*Nothing to Add response checkbox available on Unsummarized Requests screen*
*Advanced search functions*
- Summarization responses
- Cost savings summarization responses
*Ability to route responses to identified POC*
*Drop-down selection for Desired Method of Delivery*
*Change password option on main menu*
*CCTF News Letters posted*

## Nothing To Add

***Nothing To Add***

*Ability to respond Nothing To Add to several requests at the same time*

## Advanced Search Functions

*Ability to search for all summarization responses, and responses with cost savings*

## Main Menu Option Changes

*Ability to view past CCTF Newsletters*
*Ability to change password through main menu*

## Route Responses to POC

*Ability to route Initial Request responses to identified point of contact*

## CCTF Demonstration

## Common Concerns

*Who do I contact if I’ve forgotten my password?*
- Michelle Kirby, (208) 526-4273 or mok@inel.gov
*Who do I contact to request access to CCTF?*
- Dottie VanSteinburg, (202) 287-1678 or Dottie.Vansteinburg@hq.doe.gov
*Do we “really” need to summarize each request?*
- Yes.  It is important to let other participants know the outcome of your request, and to post any cost savings realized through sharing of information

## Common Concerns

*How can I reduce the number of emails I receive?*
- Edit your account information through "View the Phone Book" on the CCTF main menu
*Why was I sent back to the CCTF Login screen?*
- The system will “time-out” after 45 minutes on a single screen
*What do you mean by “Thread”?*
- A request "thread" is simply the initial request with ALL responses associated with that request linked together in a single location

## So Where Are We Now?

**Join in the Sharing Process . . . Become an Active Site!**

## So Where Are We Now?

**Do YOU have suggestions for improvement, ways we can increase participation?**

## Questions

## Comments

*Dick Devine, DOE Albuquerque Operations Office,  initial CCTF Project Team Lead*