# Presentation: 027733

## Briefing for Project Managers Training
Barbara LaCour, PMP
Office of the Chief Information Officer
Enterprise Planning, Project & Information Management
202-690-2118
www.egov.usda.gov

- Barbara LaCour, PMP
- Office of the Chief Information Officer
- Enterprise Planning, Project & Information Management
- 202-690-2118
**www.egov.usda.gov**

- April 13, 2005

**USDA’s **
**Information & Technology **
**Transformation**

## USDA’s Information and Technology Transformation

**Agenda**
**Policy**
**Definition**
**Authorities & References**
**USDA’s Approach**
**USDA’s Transformation Framework**
**USDA’s Enterprise Architecture**
**USDA’s Capital Planning & Investment Control Process**
**Roles & Responsibilities**

## USDA’s Information and Technology Transformation

- http://www.ocio.usda.gov/directives/#3600link
- DEPARTMENTAL REGULATION NUMBER:  **3600-000**
- SUBJECT: **USDA Information and Technology Transformation**
- DATE:     **November 2, 2004**
- ISSUING OFFICE:  **Office of the Chief Information Officer **
- PURPOSE:
**	****Establishes USDA policies on the use of common USDA and ****	****external services to deliver USDA’s information and services to ****	****customers and employees.  These policies are defined around ****	****USDA’s enterprise architecture and investment strategies.**

**USDA’s Information and Technology Transformation**

**POLICY**
- USDA’s enterprise architecture reflects USDA’s priorities and commitments to common enterprise-wide and external initiatives, including the Federal Enterprise Architecture.  These initiatives fall under the auspices of “Expanding Electronic Government” as defined by the USDA eGovernment Strategic Plan, the President’s Management Agenda, and the eGovernment Act of 2002.
- USDA agencies shall utilize the common enterprise-wide and external services defined by USDA’s enterprise architecture and eGovernment strategic plan to the maximum degree practicable.  Investments in duplicative services are permitted only with the written approval of USDA’s Chief Information Officer through the capital planning and the information technology waiver processes.

**USDA’s Information and Technology Transformation**

## USDA’s Information and Technology Transformation

**eGovernment – Defined**
- The use by the Government of Internet-based applications and other digital technologies, combined with processes that implement these technologies, to:
- Enhance the access to, and delivery of, Government informaiton and services to the public, other agencies and other Government entities, and
- Leverage investments in information technology to eliminate unnecessary duplication and improve effectiveness, efficiency, and service quality.
- This includes addressing the people and process changes associated with transformed business delivery.

## USDA’s Information and Technology Transformation

**Additional Transformation Policies:**
**DR 3610-001 – USDA eAuthentication Service – 11/04**
**DR 3620-001 – USDA eLearning Services, Courseware, & Content – 10/04**
**DR 3630-001 – USDA Enterprise Shared Services - 06/05**

## USDA’s Information and Technology Transformation

**DR 3610-001 – USDA eAuthentication Service**
- The USDA eAuthentication Service provides authentication and authorization services for USDA Web-based applications.  Authentication confirms a person’s identity, based on the reliability of his or her credential; authorization identifies the person’s user permissions.
- USDA agencies will use the USDA eAuthentication Service to implement authentication and authorization capabilities for all Web-based applications.  This policy applies only to web-based applications.  It does not apply to client/server, mainframe, desktop, network or other legacy application architectures.**  **

## USDA’s Information and Technology Transformation

**DR 3620-001 – USDA eLearning Services, Courseware, & Content**
- USDA’s enterprise Agriculture Learning (AgLearn) service was established for use by all USDA agencies to manage and deliver training for employees, partners and customers.  USDA agencies shall use AgLearn to the maximum extent possible to deliver online training, manage training and maintain training records for USDA employees, partners, and customers.  Use of this enterprise service will streamline government-wide operations and eliminate redundancy in accordance with the eGovernment Act of 2002.
- USDA agencies shall migrate existing agency learning management systems and training systems to AgLearn.  Investments in duplicative eLearning services are permitted only with the written approval of USDA’s Chief Information Officer through the capital planning and information technology waiver processes.
- USDA agencies must ensure any custom online content they have developed complies with the AgLearn Content Integration Guide.  The AgLearn Content Integration Guide is available at _[www.](http://www.egov.usda.gov/)__[egov](http://www.egov.usda.gov/)__[.](http://www.egov.usda.gov/)__[usda](http://www.egov.usda.gov/)__[.](http://www.egov.usda.gov/)__[gov](http://www.egov.usda.gov/)_.

## USDA’s Information and Technology Transformation

**DR 3630-001 – ****USDA Enterprise Shared Services (ESS)**
- USDA’s Enterprise Shared Services (ESS) environment is a strategic component of both USDA’s Enterprise Architecture and its vision of business transformation.  ESS provides a common technical infrastructure to support the development, delivery and management of Web-based information and services, and USDA documents and records.  The ESS environment includes, but is not limited to: the Enterprise Portal; Web Content, Collaboration and Document/Records Management tools; Taxonomy; Common Employee Database; the “Google” search engine; and Web presentation standards.
- USDA agencies shall use the common technical infrastructure provided through USDA’s ESS environment to the maximum extent achievable to support the development, delivery, and management of information and services on the Web and USDA documents and records.
- USDA agencies shall consolidate into the ESS environment existing agency products and services that duplicate the components of the common technical infrastructure.  Investments in duplicative products and services are permitted only with the written approval of USDA’s Chief Information Officer through the capital planning and investment and the information technology waiver processes.

## USDA’s Information and Technology Transformation

**Electronic Government Act of 2002 **– Codifies and expands the role of OMB through the establishment of an Office of E-Government and IT
**President’s Management Agenda ****–**** **“*Expanding Electronic Government*” Focuses on:
**Leveraging IT Investments** – Many agencies across government are spending their limited funds to solve the same problems.
**Customer-centered Government** – Information and services presented from the customer’s perspective, not how Government is organized.
**GPEA and Freedom to E-File Act** – Require Electronic Alternatives to Traditional Paper-based Information Collection and Dissemination.
**Customer Demand** – Transformation of the Industries That we Support and Regulate; Citizen Expectations for Service Similar to State and Private Entities
**Internal Pressures and Demands **– Need to do More With Less; New Focus on Results Oriented Solutions

**USDA’s Information and Technology Transformation**

## USDA’s Information and Technology Transformation

**The eGovernment Act of 2002 **
- Codified the Federal Government’s commitment to transforming its service delivery to its customers using modern electronic delivery channels.
- Provides USDA with the further impetus to integrate services around customer needs.
- Changes USDA’s business models in relationship to:
- people,
- process,
- information, and
- technology
- These changes are accomplished through cross-agency business planning and integrated investment approaches that focus on delivering services collaboratively and reducing costs.

## USDA’s Information and Technology Transformation

**USDA’s Approach to Information & Technology Transformation**
**USDA’s transformation approach requires both **
**leveraged investments and **
**customer-centric focus **
**Demands a shift from working in independent agency- and project-specific systems to delivering information and services through integrated, enterprise-wide and interdepartmental solutions.  **

## USDA’s Information and Technology Transformation

**Specifically, as approved through USDA’s Capital Planning and Investment Control process, all information technology investments must: **
- address opportunities to provide services through collaborative verses single agency approaches;
- integrate processes and transactions to improve the customer’s experience; and
- align with USDA’s current and future Enterprise Architecture
**USDA’s approach considers the needs of all customers and recognizes that USDA may need to operate dual delivery channels as customers transition to web-based and other electronic systems.**

## USDA’s Information and Technology Transformation

**USDA’s Approach to Information & Technology Transformation – 3 major components**
**Transformation Framework**
**Enterprise Architecture**
**Capital Planning & Investment Control**

## USDA’s Transformation Framework

**The following three initiatives are integral parts of USDA’s Transformation Framework:**
- President’s Management Agenda – Presidential eGovernment Initiatives and Lines of Business
- USDA eGovernment Strategic Plan – USDA eGovernment Smart Choices
- Agency eGovernment Tactical Plans

##   President’s Management Agenda

| Gov Benefits | Disaster Management |
| --- | --- |
| E-Clearance | Integrated Acquisition Environment |
| Recruitment One-Stop | Federal Asset Sales |
| Business Gateway | E-Rulemaking |
| International Trade Process Streamlining | Recreation One-Stop |
| Grants.gov | E-Payroll |
| E-Loans | E-Travel |
| Geospatial One-Stop | E-Authentication |
| SAFECOM | E-Training |
| EHRI  | USA Services |
| E-Records |  |

**USDA Participates in 21 of 25 Presidential Initiatives**

## President’s Management Agenda

**Plus 4 of the 5 Lines of Business**
**Financial, **
**Human Resources, **
**Grants, **
**Federal Health Architecture**
**The other line of business is case management **
- For more information on the Lines of Business Initiatives, please visit _[http://](http://lobm.gsa.gov/)__[lobm](http://lobm.gsa.gov/)__[.](http://lobm.gsa.gov/)__[gsa](http://lobm.gsa.gov/)__[.](http://lobm.gsa.gov/)__[gov](http://lobm.gsa.gov/)_

## USDA’s eGovernment Strategic Plan – USDA eGovernment Smart Choices

**	**
**Serves as the Department’s guide to transforming the development and delivery of USDA information and services. **
**Identifies 24 cross-agency eGovernment opportunities that were adopted by the Deputy Secretary and eBoard.**
**Initiatives are categorized as **
**Enablers (i.e., infrastructure), and **
**Strategics (i.e., business application).**

## Enterprise Shared Services(Enablers)

**Overview of Enterprise Shared Services (ESS)**
**ESS is a suite of tools, standards, and business applications available to all agencies to support electronic delivery of information and services.**
**The goal of these shared services is to help agencies organize and deliver information and services around customer groups and reduce cost.**

## Enterprise Shared Services (Cont.)

**ESS Components**
**http://www.sharedservices.usda.gov**
**Email:  sharedservices@usda.gov**
_**Applications and Development Platforms**_
**AgLearn – Learning Management System Application **
**Common Employee Database (CED)**
**eAuthentication – Authentication and Application Permissions service **
**Document Management/Workflow Tools**
**J2EE Application Development Platform – including Portal technologies**
**Web Content Management System**

## Enterprise Shared Services (Cont.)

**ESS Components (Cont.)**
_**Development Tools**_
**Enterprise Shared Services Support Site**
**Web Style Standards and Design Templates**
**Application Development Standards & Environments, Reusable Code, etc.**

## Strategic Initiatives

**eLoans**
**Web-based Supply Chain**
**eGrants**
**eProcurement (IAS)**
**Food Safety & Security Tools**

## Agency eGovernment Tactical Plans

**To augment the Department’s eGovernment Strategic Plan, each agency develops an annual Agency eGovernment Tactical Plan.  The Plan describes how each organization will support and integrate with:**
- the USDA eGovernment Strategic Plan,
- the Presidential eGovernment Initiatives and Lines of Business, and
- other eGovernment priorities critical to the business

## USDA’s Enterprise Architecture

- Defines the ...
**agency’s business applications, **
**information necessary to operate the business, and **
**technologies necessary to support the business operations.  **
- Provides a sound foundation to support the Capital Planning and Investment Control and Information Technology waiver processes.
-  Builds upon the individual agencies enterprise architecture efforts and investment decisions, and the foundation of the Federal Enterprise Architecture.

## Alignment with USDA EA

## USDA’s CPIC Process

**Supports an ongoing effort to establish, maintain, & support an information & technology investment analysis and decision-making environment.  **
**3 key components:**
- Executive Decision-makers – E-Board
- Tools – Web-based project portfolio management tool
- Processes – USDA’s primary process for making decisions about which initiatives and systems in which USDA should invest.
**Ensures USDA’s IT investments are**
- Well thought out
- Cost-effective
- Support the missions and business goals of the organization
- Advances USDA’s EA direction

## USDA’s Information and Technology Transformation

**Roles & Responsibilities**
- Deputy Secretary
- USDA’s Executive Information Technology Review Board (E-Board) through the Enterprise Architecture
- USDA’s Enterprise Configuration Control Board
- CIO Scott Charbo
- Acting Deputy CIO Dave Combs
- Associate CIOs for Enterprise Planning, Project and Information Management; Information Resources Management; CyberSecurity; Telecommunications Services & Operations; and National Information Technology Center
- eGovernment Decision Makers,
- eGovernment Working Group,
- Agency eGovernment Steering Committee
- Agency CIO’s (IT Leadership)
- Agency IT Portfolio Managers and
- Other decision-makers specifically appointed to address specific eGovernment initiatives
- All employees

## USDA’s Information and Technology Transformation

**Concepts/Priorities **
- USDA Information & Technology Transformation encompasses an enterprise approach to delivering information, services and programs
**Integration of ...**
- Business Transformation – Business Development Priorities
- Enterprise Architecture
- IT Planning, Project Management, Budgeting, and Investment Processes
- Programmatic Planning & Budgeting
- IT Support Priorities (Telecommunication, Security, Information Management).

## Questions

- USDA’s eGovernment vision
-  **“****USDA, Electronically Available Any Place, Any Time.”**
- _[www.egov.usda.gov](http://www.egov.usda.gov/)_
- _[www.sharedservices.usda.](http://www.sharedservices.usda.gov/)__[gov](http://www.sharedservices.usda.gov/)_
**(requires level 2 eAuthentication credential)**
**eGovernment Team @ 202-690-6144**
**-or- eGov@usda.gov**