# Presentation: 946115

## E- Government: Getting to Green!

**E- Government: Getting to Green!**

**     ****April 2, 2008**
**      ****Business Integration Conference **

**Presented by:  Larry Warren, Chief IT Portfolio Management Division****  **

##   Discussion -  “Key Points”

-  **I. Understanding E-Gov**
- ► Key Terms
- ► E-Gov Initiatives and Lines of Business
- ► PMA E-Gov Criteria
- ► E Gov Framework, IT Strategic Goals, and OCIO E-Gov Requirements
**II. DOI E-Gov Path to ... Getting to Green!**
- ► “Key” E-Gov Framework &  Collaboration
- ► Best Practice: Process Maturity Models
- ► Key Additions to 2008 Criteria
- ► OCIO E-Gov Interim Observations
- ► E-Gov Strategy: Customer Centric Objectives
- ► Noted Improvements: **RESULTS**
- ► Next Steps: Government-wide and DOI Path to “Getting to Green”

**Notes:**
Brief discussion

Understanding E-Gov:  E-Gov Initiative = 24 Initiatives (Quick Silver) vs. Expanding E-Gov = EA, CPIC, Security & Privacy, COOP and COG while supporting other PMA efforts (e.g. HSPD, IPv6).  These “expanding” efforts/initiatives provide for efficiently implementing E-Gov Initiatives and the PMA.

DOI E-Gov Path to ...Getting to Green – This section addresses what we’re actually doing within DOI’s E-Gov Program to attain Green (targeted for Q4 09).

## KEY TERMS

President’s Management Agenda (PMA): Emphasizes “RESULTS”; making better use of IT 
investments; eliminating wasteful spending; reducing burden on citizens and business; and
 improving response to citizens. 

E-Government (E-Gov): Addresses the use of technology to enhance access to Government 
information and the delivery of information and services to citizens and other entities. 
► E-Gov Act of 2002 - Framework
► 24 E-Gov Initiatives - President’s 2003 Budget

Expanding Electronic Government: One of the 5 PMA elements that addresses the 24 E-Gov 
initiatives, security, enterprise architecture, IT investments and other related efforts.

Lines of Business: Identifies opportunities to reduce the cost of government and
 improve services to citizens through business performance improvements. 

- President’s Management Agenda (PMA): Emphasizes “RESULTS”; making better use of IT
- investments; eliminating wasteful spending; reducing burden on citizens and business; and
-  improving response to citizens.
- E-Government (E-Gov): Addresses the use of technology to enhance access to Government
- information and the delivery of information and services to citizens and other entities.
- ► E-Gov Act of 2002 - Framework
- ► 24 E-Gov Initiatives - President’s 2003 Budget
- Expanding Electronic Government: One of the 5 PMA elements that addresses the 24 E-Gov
- initiatives, security, enterprise architecture, IT investments and other related efforts.
- Lines of Business: Identifies opportunities to reduce the cost of government and
-  improve services to citizens through business performance improvements.

- I. Understanding E-Gov

**Notes:**
No notes required.

## E-Gov Initiatives

- Financial Management, DOI, Shared Service Provider
- Human Resources, DOI, Shared Service Provider
- Grants Management, HHS/NSF
- Case Management, DOJ
- Budget Formulation and Execution, ED
- IT Security, DHS
- IT Infrastructure Optimization, GSA

**E-Gov Initiatives**

**Lines of Business**

**Notes:**
Recent DOI Government-wide recognition includes: 

 Geospatial One Stop:  Winner of 5 coveted Excellence.gov Awards.  American Council for Technology, 2006  

 EA: Rated #1 EA Program Across Government, 2005-2007

 NBC Government Information Technology Executive Council Award (for retooling the Infrastructure)  3/2008

## 2008 PMA E-Gov Scorecard Criteria 

**Enterprise Architecture**
- __Has 4 in Completion and 3 Use or Results  (Y)
- _ __X _ Has 4 in Completion and 4 in both Use and Results (Q2 08) (G)
**Acceptable business cases for major investments**
-  _X_ for all on (Q3 08) (G)
-  _X_ for more than 50% on (Q3 08) (Y)
**Cost/schedule/performance adherence for major IT**_X _overruns/shortfalls< 30% (Q1 05)
- _X_ EVMS shows overruns/ shortfalls <10% (Q1 07) (G)Security of all IT systems_X__ 80% secured or IG verifies effectiveness (Y) (Q2 05)
- _X_ 90% secured (G) (Q4 05)
- __ IG or Agency Head verifies effective & rates certification as Satisfactory (G) (Q1 09)
**E-Gov Implementation**
- _X__ _ has process and plan (Q2 08) (Y)
- _X__ _ adheres to agency-accepted and OMB approved implementation plan (Q2 FY08) (G)
**Maintaining Green**
- __ all IT systems secure (Q1 09)__ IT systems installed in accordance with security configurations (Q1 09)
- _X _ Privacy Impact Statements for 90% of applicable systems (Q1 06)
- _X__ _ 90% of systems w/personally ID info have system of records (Q1 06)
- _X _ Has an agreed-upon plan to meet necessary communication requirements for COOP and COG (Q4 09)
_**X**_**  OCIO E-Gov Requirements**

- 2008 PMA E-Gov Scorecard Criteria

**Notes:**
 This criteria is reflected on the PMA E-Gov Scorecard.   Its components are EA, IT Investment Management, Security & Privacy, E-Gov Implementation, and COOP/COG.  The Department’s E-Gov Internal Scorecard “mirror’s the Departmental PMA scorecard.  

 Dates in parenthesis indicate the target completion date

 The very last item titled OCIO E-Gov Requirements is reflected on DOI’s Internal Scorecard only.  
This document provides specific detailed requirements for our Bureaus to achieve. 
 The document “rolls –up” into the overall PMA performance criteria for the Bureaus.

**DOI  E-GOV FRAMEWORK**

**Notes:**
 DOI’s E-Gov Framework is based on DOI’s 2007 - 2012 GPRA Strategic Plan. 

 In 2007, Paul Hoffman, Deputy Assistant Secretary--Human Capital, Performance, and Partnerships determined that a new E-Gov Strategy was required to better align with the new GPRA Strategic Plan as well as to focus on meeting customer’s expectations with enhanced E-Gov performance. 

 As a result, he established Customer Centric Objectives which will be addressed in detail later on in the presentation.

The new E-Gov Strategy has been supplemented with a Tactical Guide that identifies specific tactics, targets, and responsible officials.

## IT Strategic Goals

| IT STRATEGIC GOALS |
| --- |
| IT Security and Privacy - #1 Priority |
| IT Infrastructure |
| Enterprise Architecture |
| E-Gov & 
Disaster Management - Specific |
| Capital Planning & Investment Control |
| IT Workforce Management |
| 
Information and Records Management
 |

| OCIO E-Gov Requirements: 
Bureau Performance Goals |
| --- |
| IT Security and Privacy - #1 Priority
 |
| Enterprise Infrastructure |
| Enterprise Architecture |
| E-Gov Alignment & Implementation Plan and 
“New  Emergency Management - Specific  |
| IT Capital Planning & Investment Control |
| IT Workforce Management |
| “New”  Records Management |
| “New” FOIA  |

**Notes:**
 The column on the left identifies the IT Strategic Goals while the OCIO E-Gov Requirements identify the specific bureau requirements mentioned earlier (p.5 – PMA criteria).   

 We have provided for a “clear line of sight” from DOI’s GPRA Strategic Plan --to-- the New E-Gov Strategy –to– the IT Strategic Plan and finally –to– the Bureaus specific OCIO E-Gov Requirements.

## II. DOI’s E-Gov Path to ...Getting to Green!

**COMMUNICATION**

**OPPORTUNITY**
***A good chance for advancement or progress***
***   ******Webster***

**COLLABORATION**

**REQUIREMENTS**

**RESULTS!**

**Notes:**
 This illustration provides our E-Gov view with respect to how DOI plans to Get to Green. 

 We encourage the Bureaus to view the PMA requirements as an opportunity to advance on the PMA Scorecard. 

 We emphasize communication and collaboration with the bureaus.  

 We set detailed requirements that support the PMA in concert with the Bureaus in order to achieve RESULTS. 

##  “KEY” E-Gov Framework & Collaboration

| FRAMEWORK |
| --- |
| FY 06: 
► DAS PAHR implemented the PMA Bureau 
Scorecard
► OCIO released DOI IT Strategic Plan
 FY 2007-2012 
http://www.doi.gov/ocio/strategic_plan.html |
| 9/07: 
► OCIO updated the DOI IT Strategic Plan with a “heightened IT approach” to support DOI’s “Top 10 Priorities”
http://www.doi.gov/e-government |
| 9/07: 
► DAS PAHR established a “new” DOI   E-Gov Strategy FY 2008 - FY 2013 with
 Customer-Centric Objectives
 |
| 11/08 - 12/08: 

► E-Gov Team and MIT 
Approved OCIO E-Gov Requirements |

| COLLABORATION ! |
| --- |
| FY 06:

►OCIO conducted E-Gov Team Ad Hoc Panel reviews to revamp the Internal Scorecard
► OCIO established the “Interim Observation” |
| FY 07: 
► Conducted another in-depth E-Gov Team 
Ad Hoc Panel to address new requirements

►Engaged Bureaus in IT Strategic Planning |
| FY 08 Conducted: 

►DAS Chaired (w/OCIO Coordination)
“Goal Setting Sessions”  |
| FY 08 Conducted:
►Bureau Meetings
► FYI Teleconferences” and comment periods
►Q1 08 Interim Observation  
► Official DOI E-Gov Q2 08 reporting |

**Notes:**
 This page should be read from left to right.  Each section in the Framework column has a corresponding section in the Collaboration  column.   The OCIO has clearly demonstrated its commitment to work in concert with the bureaus.

 We have received a great deal of positive feedback with regard to the enhanced Bureau involvement and actual Bureau contributions.

## Best Practice: Using Process Maturity Models for Results

- ► The Capability Maturity Model (CMM) below describes an evolutionary improvement path from an ad-hoc, immature process to a mature, disciplined process.
- ► A comparable model is used in the process of measuring progress for each IT Strategic Goal.
**  **

**Best Practice:**** ****Using Process Maturity Models for Results**

**Notes:**
This model was reflected in the CPIC Guide and subsequently determined to be a model for the other DOI E-Gov components, as reflected in the new IT Strategic Plan.  

## Slide 11

| Item | Key Additions to 2008 criteria |
| --- | --- |
| Goal 1:
IT Security and Privacy  #1 Priority | DOI’s #1 IT Priority
New scoring methodology 
Major investments are compliant with privacy requirements
IT Security and Privacy incidents 
Privacy Act Orientation Training |
| Goal 2: 
Enterprise Infrastructure | Commercial Wireless 
Radio Infrastructure Program Management |
| Goal 3:
Enterprise Architecture | Reflects OMB Green criteria: EA score of 4 in the “Completion” section and 4 in both the “Use” and “Results” |
| Goal 4:
E-Gov Alignment and
Implementation Plan &
“New  Emergency 
Management – Specific | 
Highlights Emergency Management |
| Goal 5:
IT Capital Planning & Investment Control | New scoring methodology that reflects Elements One: Portfolio Management Requirements and Element two: Project Management/Control Requirements. |
| Goal 6: IT Workforce Management
 | Specifies GS-2210 as the population pertinent to the skills assessment and job placement tool (i.e., IT Workforce Survey).  |
| Goal 7: “New” 
Records Management | Establishes Records Management as a goal
 |
| Goal 8: FOIA “New”
 | Establishes FOIA as a goal |

**Notes:**
Point of reference only 

Key points: Security converted from scores to Green, Yellow, Red methodology on the OCIO E-Gov Requirements.

EA Score: pertains to the implementation of Modernization Blueprints; DOI’s usage; and actual results (e.g., cost avoidance, cost savings, increased performance)

Goal 1: IT Security was changed to IT Security & Privacy to place an emphasis in meeting new privacy requirements introduced by OMB in 2007.

IT Workforce:  IT Workforce Survey will now focus on the GS-2210 in lieu of the other series.

New Goals:  Records Management and FOIA to directly align with the IT Strategic Plan.

Goals 1, 3, 4, and 5 directly correlate to OMB’s Proud to Be.

## Office of the Chief Information OfficerE-Gov Interim Observations

- Interim Observations are conducted during Q1 and Q3 to provide Bureaus with
- advance notification of the following:
- ► an assessment of each Bureau’s PMA E-Gov performance,
- ► an assessment of each Bureau’s OCIO E-Gov Requirements performance, and
- ► key feedback to communicate information within a time-frame that can potentially
-      lead to the implementation of corrective actions (if applicable) and _enhanced _
-      Bureau performance.

**Notes:**
This is an area whereby the OCIO has received enormous positive feedback since it has helped the Bureaus improve performance. 

## E-Gov Strategy Customer-Centric Objectives

_**Objective 1.**_** Promote E-Gov Customer Awareness, Engagement, and Training to Demonstrate the Relationship Between DOI Mission Delivery and E-Gov Services**** **

_**Objective 2**_**.  Achieve a High Level of Customer Satisfaction as a **
**Managing Partner and Shared Services Provider**
**	**** **

_**Objective 3.**_** Improve the Management of**
** ****E-Gov Investments Including Customer Relationship Management **

**Objective 4. Improve E-Gov                     Information Sharing and Reliability **

**Notes:**
The new E-Gov Strategy focuses on achieving targeted E-Gov results while building customer relationships and providing superior E-Gov services to our customers.

##                Noted Improvements: KEY RESULTS!

- ► Established an E-Gov/IT Framework with a consistent “line of sight”
- ► Enhanced E-Gov focus on “both” IT and Business Initiatives
- ► Enhanced the Bureaus’ understanding of their performance impacts to the DOI PMA
-      E-Gov scorecard
- ► Enhanced performance with Interim Observations
- ► Improved IT Investment Management (ITIM) Maturity
- ► Improved E-Gov scorecard and currently maintaining rating
- ► Improved Security & Privacy program by establishing it as DOI’s #1 IT Priority!
- ► Strengthened the OCIO’s collaboration and communication with the Bureaus**!**

**Notes:**

DOI’s #1 IT Priority is Security & Privacy 

Larry, you were also going to discuss this goal’s relationship to the “BIG 6”.

|                                                                                                                                       Managing Partner for Recreation One-Stop  |
| --- |
| Managing Partner for Geospatial One Stop   |
|                                                                                                                                               Managing Partner for Geospatial Line of Business (LOB)   |
| 
Supporting Partner for 20 E-Gov Initiatives and 8 LOBs |
| 
Participant of the PMA Enterprise 
Licensing Agreements Initiative |
| 
Best Practice Model in Enterprise Architecture |
| 
Maintaining High Standards to Protect Privacy |
|  HRLOB and FMLOB Shared Service Provider/
Center of Excellence |

**Key Next Steps: ****Continue DOI’s Government-wide Leadership &  **
**E-Gov Implementation****  **

**Notes:**
 Enterprise Licensing Agreements was highlighted in DOI’s 2007 E-Gov Implementation Act.  

 DOI has realized $68.72 million (during 2005 – present) in cost avoidance by committing to set quantities of select products up-front.

## OPPORTUNITY

► Attain  IG verification for All IT Systems
► Further establish IT Security and Privacy as DOI’s #1 IT priority 

COMMUNICATION  & COLLABORATION
Continue to engage the Bureaus

REQUIREMENTS

► Implement the “New” DOI E-Gov Strategy  
► Achieve the IT Strategic Plan’s “aggressive targets"

RESULTS ! 

► Enhance DOI and the Bureaus’ E-Gov performance 
► Further improve the management of IT investments
► Meet customer expectations and create savings

- ►** ****Attain  IG verification for All IT Systems**
- ►** ****Further establish IT Security and Privacy as DOI’s #1 IT priority **
**COMMUNICATION **** ****& COLLABORATION**
**Continue to engage the Bureaus**
**REQUIREMENTS**
- ►** ****Implement the “New” DOI E-Gov Strategy  **
- ►** ****Achieve ****the IT Strategic Plan’s “aggressive targets"**
**RESULTS ! **
- ► **Enhance DOI and the Bureaus’ E-Gov performance**
- ►** ****Further improve the management of IT investments**
- ►** ****Meet customer expectations and create savings**

| Striving Toward Results And Targeted  End Goals In Concert

Inquiries: Call 202-208-5707 |
| --- |

**Notes:**
 DOI anticipates achieving Green in Q4 09.

Currently, DOI is Yellow in Status and Green in Progress – We have been consistent in maintaining this rating until Green is achieved.

What’s else is required?
Completion of the IG verification requirement is targeted for Q1 09, and 
Completion of the COOP/COG milestone is Q4 09. 

Thank you!  

Larry: My number is at the very bottom for parties who have future questions