# Presentation: 937495

## Recovery and Redundancy

- Andrew Iserson
- Transportation Management Center Pooled Fund Study 2006 Annual Meeting
- July 25, 2006

## Recovery and Mitigation

- Andrew Iserson
- Transportation Management Center Pooled Fund Study 2006 Annual Meeting
- July 25, 2006

## The Project

- Also known as
- Continuation of Operations (COOP)
- Disaster Recovery Planning (DRP)
- Contingency Planning
- Caused by system outage
- Important topic, but easily put off until too late
- Issues causing system outages are many and varied

## Project Audience

- Managers, first-level supervisors and technical staff in
- Public agencies who operate surface transportation TMCs
- Transit agencies
- Emergency management agencies
- Enforcement agencies

## Project Usage

- Guidance in establishment of a recovery and mitigation program
- Useful reference during stages of
- Designing a TMC
- Expanding/upgrading a TMC
- Updating operational procedures
- Budgeting and resource planning cycle

## Where We Are On the Project

- Literature Search
- Outline
- Layout
- Writing

- COMPLETE

- COMPLETE

- ONGOING

- ONGOING

## The Final Publication

- Recovery and Mitigation in the TMC
- Synthesis of Current Practices
- The Planning Project
- Recovery and Mitigation Policies
- Mitigation
- Testing Preparedness
- Ongoing Support for the Plan
- Summary

## Chapter 1Recovery and Mitigation in the TMC

*Level setting the reader on the topic*
- System is made up of hardware, software, people, facilities and procedures
- It is not a question of “IF”, but “WHEN” a system stoppage will happen
- Must determine the mission of the TMC before doing the planning

## Chapter 2 Synthesis of Current Practices

*Government and business vs. TMC practices*
- There is a wide variation in TMCs between some that do not address the issue to those that have a significant plan
- Key factors are
- Management commitment
- Knowledge of the issue
- Understanding the goal of the TMC

## Chapter 3 The Planning Project

*How to execute the planning phase*
- Planning is an important part of the project, but not the whole project
- The plan must be coordinated with the goals of the TMC
- Preparation of the plan should not be “fill-in” work
- Doing backups and having virus protection is not a plan

## Chapter 4 Recovery and Mitigation Policies

*Policy considerations within Recovery and Mitigation*
- Codifying policies should be judiciously used
- Assure that management’s directions are followed
- Giving quick answers during times of uncertainty
- Setting levels of stakeholder expectations

## Chapter 5Mitigation

*Define approach to establishing mitigations*
- Deciding on appropriate mitigations using a cost/benefit analysis
- Review all parts of the system for possible mitigations: hardware, software, personnel, facilities, procedures

## Chapter 6 Testing Preparedness

*Methods and timing of needed testing*
- Ongoing testing is the most critical part of the project
- Testing must be viewed by an “auditor”
- Reiterative updates to plan from updating is necessary
- If you do not test, you don’t have a valid plan

## Chapter 7 Ongoing Support for the Plan

*The plan is only as good as the updates*
- Ongoing support must be budgeted
- Process should include updates in all changes
- Yearly review and updating should be accomplished for items not otherwise found

## Project Deliverables

- Technical document
- Fact sheet
- Presentations
- High level
- Detailed
- Distribution plan

## Schedule

- September 12th: DRAFT Document
- November 11th: COMPLETE Draft Document
- December 10th: FINAL Draft Document
- December 24th: Revised Project Fact Sheet
- January 21, 2007: Submit FINAL Document
- February 7, 2007: Final Project Fact Sheet

## Thank You

- Andrew Iserson
- Director, Information Technology
- Telvent Farradyne
- Andrew.iserson@telvent.abengoa.com