# Presentation: 198601

## “Fulfilling the Commitment – Coming Home to Work”INITIATIVE MODELNational ConferenceOctober 12-14, 2005

## “Fulfilling the Commitment – Coming Home to Work”

- Background
- Defining the Problem
- Response to Problem
- Initiative Objectives
- Initiative’s Defining Values
- Initiative’s Customers
- Model Overview
- Veteran Services
- Employer Services
- The Exchange
- Outcomes

**Overview**

## Separations from Active Duty
						FY ’04		FY ’05
		Total				212,000		191,000
		20-24 year olds			  86,000		  88,000
		25-30 year olds			  46,000		  44,000
		OIF/OEF veterans		  	  79,000		  84,000
		Married				  98,000		  89,000

BLS Unemployment Data
				all vets	all non-vet     20/24 vets	20/24 non-vets	
		2003 annual av.	5.0%	  5.4%	         11.0%	   10.0%
		2004 annual av.	4.6	  5.0	         13.6  	     9.4		1st qt. ’05 av.	4.7	  5.1	         16.9	   	   10.0	
		2nd qt. ’05 av.	3.6	  4.4	         10.7	     	     8.8		3rd qt. ’05 av.	3.8	  4.4	         17.2		     8.3

**	****	****	****	****	****	**_FY ’04_		_FY ’05_
- 		Total				212,000		191,000
- 		20-24 year olds			  86,000		  88,000
- 		25-30 year olds			  46,000		  44,000
- 		OIF/OEF veterans		  	  79,000		  84,000
- 		Married				  98,000		  89,000
**BLS Unemployment Data**
**	****	****	****	**_all vets_	_all non-vet_     _20/24 vets_	_20/24 non-vets_
- 		2003 annual av.	5.0%	  5.4%	         11.0%	   10.0%
- 		2004 annual av.	4.6	  5.0	         13.6  	     9.4		1st qt. ’05 av.	4.7	  5.1	         16.9	   	   10.0
- 		2nd qt. ’05 av.	3.6	  4.4	         10.7	     	     8.8		3rd qt. ’05 av.	3.8	  4.4	         17.2		     8.3

- “Fulfilling the Commitment – Coming Home to Work”

**Background**

## Younger, recently-separated veterans: 

Consistently have a significantly higher rate of unemployment than their non-veteran peers.

Entered military service directly from or soon after leaving school, not having developed and used civilian job-search skills.

Are leaving a proscriptive environment and entering, as adults, a competitive employment environment with different rules, requiring wholly different knowledge, skills and experience to navigate successfully.

Are 100% mobile when they leave active duty and “return home.”

Eventually find suitable jobs / careers through time consuming trial and error.

The traditional system for providing career / job-search service, while very effective, does not fully meet the transition / readjustment needs of younger, recently separated veterans.

- Consistently have a significantly higher rate of unemployment than their non-veteran peers.
- Entered military service directly from or soon after leaving school, not having developed and used civilian job-search skills.
- Are leaving a proscriptive environment and entering, as adults, a competitive employment environment with different rules, requiring wholly different knowledge, skills and experience to navigate successfully.
- Are 100% mobile when they leave active duty and “return home.”
- Eventually find suitable jobs / careers through time consuming trial and error.
**The traditional system for providing career / job-search service, **_**while very effective**_**, does not fully meet the transition / readjustment needs of younger, recently separated veterans.**

- “Fulfilling the Commitment – Coming Home to Work”

**Defining the Problem**

## New & Different

All career/job information in one easily accessible place.
All recently separated veterans have access to 24/7 help service. 
A significant number of veterans have access to personalized, online career assessments.
Distance counseling available to those veterans who will benefit the most.
An electronic portfolio to allow the user to store personal data in an electronic form allowing it to be used as input for other tools and functions. 
A single place where qualified veterans and employers can easily find each other without cost to either party. 
Outreach to employers directly and through their associations designed to identify and dramatically increase the number of veteran friendly employers and to keep hiring veterans at “top of mind.” 

- All career/job information in one easily accessible place.
- All recently separated veterans have access to 24/7 help service.
- A significant number of veterans have access to personalized**, **online career assessments.
- Distance counseling available to those veterans who will benefit the most.
- An electronic portfolio to allow the user to store personal data in an electronic form allowing it to be used as input for other tools and functions.
- A single place where qualified veterans and employers can easily find each other without cost to either party.
- Outreach to employers directly and through their associations designed to identify and dramatically increase the number of veteran friendly employers and to keep hiring veterans at “top of mind.”

**Initiative’s Response**

- “Fulfilling the Commitment – Coming Home to Work”

## Facilitate and shorten the transition period for recently separated veterans by eliminating the trial and error learning curve leading to suitable careers in the civilian economy.

Offer career search assistance and career counseling to recently separated veterans, Guard and Reserve members returning from OIF/OEF deployment and their spouses.

Facilitate the ability of employers who want to hire veterans to easily find qualified veteran applicants.

**Offer career search assistance and career counseling to recently separated veterans, Guard and Reserve members returning from OIF/OEF deployment and their spouses.**
**Facilitate the ability of employers who want to hire veterans to easily find qualified veteran applicants.**

**Initiative Objectives**

- “Fulfilling the Commitment – Coming Home to Work”

## Linkages – Taking things that already exist and connecting them in a way that is transformational in efficiency, effectiveness and outcomes.

Complement, Supplement & Support – Existing programs, other related initiatives, and partnering organizations.

Strategic Partners – Working together for a common objective.
National Employer Associations
American Trucking Associations
Truckload Carriers Association
American Council of Life Insurers
American Insurance Association
NGA / Governors
Federal Agencies
Veteran Service Organizations 

**Complement, Supplement & Support **– Existing programs, other related initiatives, and partnering organizations.
**Strategic Partners** – Working together for a common objective.
**National Employer Associations**
**American Trucking Associations**
**Truckload Carriers Association**
**American Council of Life Insurers**
**American Insurance Association**
**NGA / Governors**
**Federal Agencies**
**Veteran Service Organizations **

**Initiative’s Defining Values**

- “Fulfilling the Commitment – Coming Home to Work”

## Recently separated veterans and their spouses:
Medically discharged and disabled veterans
Veterans returning from OIF/OEF deployment
All 24-year old and younger veterans
All other veterans within 12 months of separation

Guard and Reserve members returning from OIF/OEF deployment and their spouses.

Employers (who want to hire veterans).

- Medically discharged and disabled veterans
- Veterans returning from OIF/OEF deployment
- All 24-year old and younger veterans
- All other veterans within 12 months of separation
**Guard and Reserve members returning from OIF/OEF deployment and their spouses.**
**Employers (who want to hire veterans).**

**Initiative Customers**

- “Fulfilling the Commitment – Coming Home to Work”

## Veteran Flow within the Initiative

**Initiative Portal**
**Self-Service Tools**
**Portfolio**
**Career Exploration**
**Market Data**
**Resume Creation**
**Job Search and Follow-up**
**Education Search **
**VA Benefits, Education &**
**    ****Health care  application**
**Resources and Tools**
**24/7 Help Service**

**Career Assessment**
**Complete online inventory/tests**
**Supplemental assessments**
**Review by counselor**
**Career Assessment Report**

**Career Counseling**
**Nationally Certified & Distance**
**    ****Trained Counselors**
**One-on-one (telephonic or **
**    ****secure messaging)**
**Career and Education**
**    ****Recommendations**
**Job Search Assistance**
**3, 6 & 12-month vet follow-up**
**Employer follow-up**

**	****  ****Outcomes**
**Exit to Job/Career, Education or   VR&E Services.  Portal account available for 2 years post separation**

- “Fulfilling the Commitment – Coming Home to Work”

## National Employer Partners

**Direct Communications**
- Member Newsletters
- Success Story Releases
- State Associations
- National Conferences
- Organization Website

**Initiative Outreach Efforts**
- Phone survey to generate leads
- Job development from leads
- Monthly “top of mind” e-mails
- Partner and employer portals

**Hidden Market Jobs for Veterans added to Portal Site to supplement jobs from public and private job boards.**

- Access to Membership Hiring Location Contact Info

- “Fulfilling the Commitment – Coming Home to Work”

## Veterans meet Employers

**Resume Creation**
- VMET to resume
-     wizard
- Standard resume
-    writer
- Upload prepared
-    resume
- Counselor assisted
-    resume

**Jobs Found**
- Job search by
-   O*NET code,
-   keyword or resume
-   match
- Job scouts
- Employer push after
-   resume search
- Counselor assisted

**Employer Input**
- Existing job postings
-     from AJB, Hot Jobs,
-     OPM etc.
- Authorized spiders from
-     partners
- Online postings
- Results of employer
-    outreach
- Results from on-going
-    communications to keep
-    veteran hiring at top of
-    mind

**The Exchange**

**Resume Database**

**Jobs Database**

**Veterans**

**Resumes Found**
- Direct search using
-   O*NET codes, keywords
-   and job matches
- Resume scouts
- Direct response to job
-   postings
- Staff assisted match at
-   point of outreach
-   contact
- Automated resume
-   match at point of online
-   job posting

**Employers**

**Outcomes**
**Exit to Job/Career**

- “Fulfilling the Commitment – Coming Home to Work”

## “Fulfilling the Commitment – Coming Home to Work”

**Outcomes**

**Recently separated** **veterans will enter suitable employment sooner.**
**Guard and Reserve members returning from combat deployments will be able to make informed career decisions.**
**80% of the veterans who received either career assessments or career counseling services continue to be either employed or have returned to school 12 months later.**
**The average wage gain for veterans who receive either career assessments or career counseling services and entered employment is 10% higher than the national average 18 months later.**
**100,000 jobs from the “hidden” job market will be identified annually.**