# Presentation: 697387

## Government Employees Services Division

- Howard Tamborella
- 504-426-1014

**United States Department of Agriculture**
**Office of the Chief Financial Officer**
**National Finance Center**

- Associate Director of Operations

## Government Employees Services Division

-    Brad Womack
-   504-426-1554

**United States Department of Agriculture**
**Office of the Chief Financial Officer**
**National Finance Center**

- 	Payroll Control Branch

## Payroll Control BranchPayroll Reconciliation/Retirement Section	Supervisor: Patrick Foret     504/426-1555

**Performs General Reconciliation of Payroll**
**Total Payroll for 2002 = $26 billion**
**Total Payroll for 2003 = $29 billion**
**Processes Retirement Cases**
**FY 1998 =   8,577**
**FY 2002 = 10,000**
**FY 2004 (first six months) = 8,284**
**In addition to retirements, PRRS also processes approximately 35,000 resignations and terminations a year.**
**Responds to Retirement Related Inquiries = aprox. 3,500 per year**

## Payroll Control BranchPayroll Systems Control and Reconciliation SectionSupervisor: Wayne Behrent  504/426-1601

**Controls and schedules the reporting of payroll data (agency weekly reporting) to NFC’s payroll customers.**
**Responds to NFC’s payroll customer inquiries as they relate to the data reported on the agency weekly reports (aprox. 40 inquiries per month)**
**Assists NFC’s payroll customers in their development of a reconciliation routine and resolution of any discrepancies that occur between the agency weekly reporting and the SF224, Abstract of Transactions.**
**Reconciles 75 payroll deduction accounts in the payroll accounting system General Ledger to transactions processed by the payroll system.**
**Reconciled NFC’s Employee Deduction Suspense Account.  Reduced outstanding balance from $18.2 million to $6.4 million.  This reconciliation work contributed to NFC’s ability to get a clean audit opinion on our Financial Statements****.**

## Payroll Control BranchBenefit Reconciliation and Liaison SectionSupervisor: Carey Turner   504/426-1604

**Health Benefits Processed & Reconciled**
**Insures coverage equals employee election**
**Handles over 20,000 FEHB inquiries per year **
**Reconciles with carriers**
**TSP Reconciliation and Account Corrections**
**Reconciles employee withholdings to amounts recorded in TSP**
** ****Resolves approx. 300 TSP discrepancies per pay period**
**Handles approx. 3,500 TSP related inquiries per year**
**International Employee Benefits**
**Maintains benefits accounts for employees working for international organizations**
**Collects employee contributions directly from employees and arranges disbursement to appropriate parties**
**Handles approx. 1,000 inquiries per year**

## Payroll Control BranchPayroll Tax Reporting Section Supervisor: Stewart E. Morlier, III   504/426-1577

**Insures W-2s are produced accurately and timely**
**W-2s processed for 2000 = 576,767**
**W-2s processed for 2001 = 568,400**
**W-2s processed for 2002 = 576,948**
**W-2s processed for 2003 = 580,584**
**Issues corrected W-2s**
**W-2Cs processed in 2002 = 2,760**
**W-2Cs processed in 2003 = 3,159**
**Reports to and reconciles with 162 taxing entities (41 taxing states and 120 cities & counties)**

## Government Employees Services Division

-  Mose Lindsay Jr.
-    504-426-1528

**United States Department of Agriculture**
**Office of the Chief Financial Officer**
**National Finance Center**

- 	Payroll Operations  Branch

## Pyrl Oper Sect 1        Pyrl Oper Sect 2       Pyrl Oper Sect 3  (Database 05)          (Database 06)           (Database 07) Louise Richard              Vacant                Nicholas Sicomo II 504-426-1527          504-426-1528            504-426-1529                            Payroll/Personnel Inquiry                                      504-255-4630

**Payroll Operations Branch**
**   ****Mose Lindsay Jr., Chief**

## Payroll Operations BranchProduction Statistics FY 03

**Inquiries received**
**Telephone and written****	****	****	****210,626**
**Average turnaround****	****	****	****2.7 workdays**
**Manual payments processed****	****	****122,475**
**Average turnaround****	****	****	****4-6 workdays**
**Average paid****	****	****	****	****488,060**
**Training of agencies conducted****	****64**

## Payroll Operations Branch     Future Enhancements

**To enhance customer service**
**Quality control staff**
**Coordinate, train, test, verify, communicate system changes/modifications**
**Coordinate/evaluate customer service**
**Review/evaluate,recommend and develop operational changes and enhancements**
**Develop tutorial training for SPPS and EPIC/HCUP**

## Government Employees Services Division

-  Stephen Loeffelholz
-    504-426-1026

**United States Department of Agriculture**
**Office of the Chief Financial Officer**
**National Finance Center**

- Government Debt and Insurance Services Branch

## ABCO Section      Gov. Ins. Serv. Section       Claims SectionNancy Pierce                C.J. Ladner             Elizabeth McGilberry504-426-1027            504-426-1304              504-426-1381ABCO Inquiry     DPRS Inquiry   CLER Inquiry     Claims Inquiry504-255-5344   800-242-9630  504-255-3270   800-428-8515

**Government Debt and Insurance Services Branch**
**                 ****Stephen Loeffelholz, Chief**

## Government Debt and Insurance Services Branch             Production Statistics FY03

**Inquiries received**
**	****Telephone and written****	****	****117,373**
**Bills issued****	****	****	****	****419,651/$1.2 billion**
**Collections processed****	****	****	****669,337/$1.5 billion**
**TOP and cross servicing collections****	****     3,253/$1.3 million**
**Corrected 92% of original discrepancies between payroll offices and FEHB carriers regarding FEHB enrollees**

## Government Debt and Insurance Services Branch                      Future Enhancements

**Decentralize garnishment processing – agencies to perform data entry**
**Automate processing of cancellation documents received from agency**
**Reorganize ABCO Billing & Inquiry Units into processing teams**
**Convert child support & state tax levies to EFT payments**
**Change DPRS to allow any agency to enroll RIFed employees in Temporary Continuation of Coverage program**
**Reveal 160 to payroll offices and 163 codes to carriers**
**Implement Public Key Infrastructure (PKI) for all CLER users**