# Presentation: 759575

## One-Stop Shop Service

**Mgr, One-Stop Shop Service**
** ****DHS/IAIP, National Communications System**
**joanne.sechrest@dhs.gov**
**703.607.4960**
**http://www.ncs.gov**

**One-Stop Shop Service**
**(OSSS)****	**

## NS/EP CommunicationsOne-Stop Shop Service (OSSS))

***NS/EP***
***Communications***
***Services***

**NS/EP Communications****One-Stop Shop Service (OSSS)****)**

## OSSS Mission

**Seek the Customer**
- Help the Customer

**“****To provide customers of the NCS with assistance in acquiring information on and subscribing to NS/EP communications services, as well as providing continuous coordination, help-desk, and user support service.”****	****	****	**
**	****	****	****	****OSSS Concept of Operations Feb 2004 (Draft)****	****	****	****	**

## Booth deployments > 40/year
Conference briefings
One-on-one with state/local government
GETS/WPS newsletter
Journal articles
Letters to state emergency managers
Emergency Response Training (ERT)

- Conference briefings
- One-on-one with state/local government
- GETS/WPS newsletter
- Journal articles
- Letters to state emergency managers
- Emergency Response Training (ERT)

**OSSS Outreach Efforts**

## NCS SERVICES REGION IXARIZONA

| Organization | GETS | WPS | TSP |
| --- | --- | --- | --- |
| Federal Government | 339 | 1 | 99 |
| Industry- Financial | 27 | 0 | 0 |
| Industry - Telecom | 25 | 0 | 0 |
| Local Government | 129 | 0 | 25 |
| State Government | 67 | 0 | 2 |
| Other NS/EP | 5 | 0 | 71 |

- Data as of 9 Feb 2004

## NCS SERVICES REGION IXCALIFORNIA

| Organization | GETS | WPS | TSP |
| --- | --- | --- | --- |
| Federal Government | 2064 | 1 | 150 |
| Industry- Financial | 359 | 2 | 17 |
| Industry - Telecom | 207 | 0 | 93 |
| Industry - Health | 0 | 0 | 127 |
| Local Government | 898 | 4 | 685 |
| State Government | 140 | 0 | 119 |
| Other NS/EP | 182 | 0 | 5 |

- Data as of 9 Feb 2004

## NCS SERVICES REGION IXHAWAII

| Organization | GETS | WPS | TSP |
| --- | --- | --- | --- |
| Federal Government | 490 | 0 | 21 |
| Industry- Financial | 1 | 0 | 0 |
| Industry - Telecom | 26 | 0 | 0 |
| Local Government | 41 | 0 | 0 |
| State Government | 247 | 0 | 0 |
| Other NS/EP | 17 | 0 | 0 |

- Data as of 9 Feb 2004

## NCS SERVICES REGION IXNEVADA

| Organization | GETS | WPS | TSP |
| --- | --- | --- | --- |
| Federal Government | 164 | 0 | 4 |
| Industry- Financial | 2 | 0 | 0 |
| Industry - Telecom | 8 | 0 | 0 |
| Local Government | 23 | 0 | 0 |
| State Government | 19 | 6 | 1 |
| Other NS/EP | 2 | 0 | 0 |

- Data as of 9 Feb 2004

## How Can You Help?

- Review your priority communication needs
- Invite NCS to brief/display booth at your conferences and meetings
- “Spread the word” about NCS programs

## OSSS Mission

**“****To provide customers of the NCS with assistance in acquiring information on and subscribing to NS/EP communications services, as well as providing continuous coordination, help-desk, and user support service.”****	****	****	**
**	****	****	****	****OSSS Concept of Operations Feb 2004 (Draft)****	****	****	****	**

- Seek the Customer
**Help the Customer**

## NCS Call Center:
   General Information, Help, Sign Ups
1-866-NCS-CALL (627-2255)
   	GETS
 	WPS
 	TSP
 	SHARES
 	NCC

-    General Information, Help, Sign Ups
**1-866-NCS-CALL **(627-2255)
-    	GETS
-  	WPS
-  	TSP
-  	SHARES
-  	NCC

**Contact NCS**

## WWW.NCS.GOV
 wps.ncs.gov
 gets.ncs.gov
 tsp.ncs.gov
 shares.ncs.gov

** ****wps.ncs.gov**
** ****gets.ncs.gov**
** ****tsp.ncs.gov**
** ****shares.ncs.gov**

**Contact NCS**