# Presentation: 494587

## HQ IT Board of Directors Meeting

- November 5, 2008

## Agenda

- Welcome & Introductions** **
- Agency IT Governance and HQ IT BOD Roles/Responsibilities
- Vote on Charter
- Tactical Plan
- Vote on Tactical Plan
- Action Item Review and Closing

**Notes:**
Welcome & Introductions–Les Newell (2 min.)
Agency IT Governance and HQ IT BOD Roles/Responsibilities-Les Newell (10 min.)
Vote on Charter–Chris Jedrey (3 min.) 
Tactical Plan–Dennis Groth (15 min.)
Vote on Tactical Plan–Chris Jedrey (3 min.)
Action Item Review and Closing–Chris Jedrey (2 min.) 

## Agency IT Governance

- Strategic Investment Board (SIB)
- IT Program Management Board
- IT Management Board

**Notes:**
From Transition Plan:
The Strategy and Investment Board (SIB) is a high-level organization that meets quarterly to approve Agency IT investments over a certain threshold.  The SIB sets or approves high-level strategic direction, and establishes Agency policy.
The IT Program Management Board meets monthly to oversee Agency projects and programs, and to control investments approved by the SIB.
The IT Management Board meets quarterly or more frequently if needed to provide a management forum for oversight and evaluation of Agency IT operations and maintenance, and for reviewing and approving high-level requirements on critical infrastructure initiatives.

## HQ IT Governance

- HQ CIO
- Part of HQ Operations
- IT support to HQ and NASA’s mission
- HQ IT Board of Directors
- Strategic/Executive Guidance to HQ CIO
- Reviews and plays key role in large investments (>$500K)
- Decisions reported to OCIO Strategic Investment Board (SIB)
- HQ IT Customer Advisory Committee (CAC)
- Representative from each organization at HQ
- Meets quarterly
- Identifies IT requirements, identifies solutions, and makes recommendations

**Notes:**
From Transition Plan:
HQ IT Governance Structure
HQ Chief Information Officer. The HQ CIO heads ITCD and is responsible for all IT programs at HQ.  ITCD under the HQ CIO leadership receives, discusses, and applies Agency and federal policy and principle direction and then implements it where appropriate to the HQ IT environment. 
HQ Board of Directors. The HQ Board of Directors (BOD) is comprised of senior managers from staff and program offices at HQ and is chaired by the Executive Director of HQ Operations.  This forum meets every six months (or as needed) to review ITCD projects and priorities associated with Agency integration activities and HQ-specific activities.  The Board also supports policy or procedural changes in cases where there is either significant impact or change to the HQ customers. The Board provides strategic and executive guidance to the HQ CIO in the role of meeting IT requirements of HQ mission and staff offices.  The Board reviews issues and directs investigations and plays a key role in supporting large projects/investments.
HQ Customer Advisory Committee.  The HQ Customer Advisory Committee (CAC) is comprised of Points of Contact (POCs) from customer organizations.  These POCs act as both liaisons and task owners between ITCD and their “home” organizations. The Chief of the ITCD Customer Services Branch chairs the CAC.  The CAC assists in identifying common and unique requirements, influences solutions, and provides recommendations. 

## HQ IT BOD Roles & Responsibilities

- Guide Strategic Direction for HQ IT
- Approve HQ IT major service priorities and resource allocations
- Approve changes to HQ consolidated IT
- Provide input to HQ IT technology initiatives
- Provide feedback on meeting HQ customers’ IT requirements
- Approve HQ IT Strategic Plan
- Approve HQ IT core hardware/software budgets

**Notes:**
1.  HANDOUT COPIES OF CHARTER
From Charter:
The Headquarters Board of Directors is that mechanism and as such provides strategic, executive guidance to ensure that the support provided Headquarters offices is responsive to their needs and is appropriate both in cost and scope. 
A.      Guide the strategic direction of Headquarters acquisitions and use to ensure that they are properly aligned with the Headquarters mission.
B. 	Approve/disapprove major service priorities and resource allocations, and when necessary, arbitrate contention across offices.
C. 	Review and approve/disapprove changes to Headquarters consolidated IT, or other  related policies.
D. 	Serve as a forum for the discussion of business process reengineering and technological initiatives in support of Headquarters.
E. 	Provide feedback on performance in meeting Headquarters customers' requirements.
F. 	Approve/disapprove/redirect the broad, strategic plans for the support of Headquarters
G. 	Approve/disapprove annual hardware and software budgets for core products and services in support of Headquarters offices.

## Vote:  HQ IT Board of Directors Charter

**Notes:**
1.  Jedrey calls a vote

## HQ IT Tactical PlanningFY 2009 - 2011

- Board of Directors Review
- November 5, 2008

## Agenda

- Tactical Plan Overview
- Prioritization of Initiatives
- Overview of Initiatives
- Tactical Plan Status
- Request for approval of the FY09 Tactical Plan

## Tactical Plan Overview

- The HQ Tactical Plan establishes the IT strategy for investment in infrastructure enhancements, new service initiatives, and regulatory compliance.
- Fundamental differences between the FY09 and prior your Tactical Plans
- The number of OCIO activities and our level of involvement is much higher than in the previous 16  years of HQ Tactical Planning.
- Realignment with budget cycle, span now covers 3 years instead of two.
- HQ activities are now bundled in to new NASA CPIC (Capital Planning and Investment Control) Categories.
- Activities are bounded by level of budget & are not the complete list of items considered.
- ITCD will publish and updates and progress reports every six months to the BOD.

## Prioritization of Initiatives

- Regulatory and Compliance
- Agency alignment
- Solutions must fit in
- Preparation for i3P
- Completion of already approved projects
- Staying current
- Drives down support costs
- Increases reliability of Headquarters based services
- Funding Availability

## Customer Facing Improvements

- Faster, better wireless for guests and residents
- Increased service capabilities
- Customized Action Tracking, nearly out of the box
- Action tracking for the masses and queryable across Orgs
- On-demand desktop backup and restore
- Customer initiated backup and restore to the file level
- IPTV pilot
- Assess delivering high quality video to the desktop
- Search @ Headquarters
- Leverage agency work and provide internal search capability

## Improvements Behind the Scenes

- Building-wide DHCP
- Simplify deployments and support
- Improve NASA visitor and resident roaming
- VoIP
- Provide failover and speed-dial between participating centers
- COOP, Mobile workforce, and Telecommuting enhancements
- Where beneficial,  1-Gig to the desktop
- New phones remove the 100Mbs barrier

## Infrastructure Improvements

- Reliable storage for your files and data
- Preserve 99.999% service availability
- Integration of additional services to HA High capacity storage
- Disk-to-disk backups
- Caching/Reverse Proxy to the web
- Increased security
- Common interface for web based applications
- Service Oriented Architecture
- Reduce time and cost in applications
- Provide some services to agency, and leverage others

## IT Security Infrastructure  

- Firewall lifecycle replacement
- Policy-compliant scanning
- Increased monitoring
- IDS lifecycle replacement and IPv6 compatibility
- First responder forensic support

- Tactical Plan Status

- Planning for the first half of FY 2009 has been completed.
- Many suggestions from community have been factored into the Tactical Plan, additional input is expected for the March update.
- Integrated spending / work plan has been developed
- All recommended changes shall be reflected in the March release, approval of the BOD required prior to baseline change
- Progress against this plan will be reviewed and presented to the BOD in March 2009

## Tactical Plan Approval

- Headquarters ITCD recommends, and seeks the approval from the HQ Board of Directors to baseline the FY2009 Tactical Plan.

## Vote:  Tactical Plan

**Notes:**
Jedrey calls a vote

## Action Item Review

**Notes:**
Jedrey leads