# Presentation: 030729

## New Mexico WIC

- Statewide EBT

- Presenter:
- Prepared By: John.Weathersby@jrwservicecorp.com

## Agenda

**1. ****How does Offline EBT work**

**2.  ****History of EBT**

**3. ****Pro/Con (offline & online)**

**5. ****Questions**

**4. ****Redemption and price reporting**

## How Does EBT Work (high level)

## How Does EBT Work (State Activity)

## How Does EBT Work (State Activity; contd..)

**State Host**

**Reconciliation and Vendor Information**
**(UPC, Hot card, Etc)**

## How Does EBT Work (Grocer Activity)

## How Does EBT Work (State Reconciliation)

## History of EBT in New Mexico

**1999**

**2004**

**2007**

**EBT Rolled out to New Mexico Completed**

**1997**

**1998**

**1994**

**First grant from USDA for design of EBT system**

**New Mexico has first meeting with USDA regarding EBT**

**Teaming between Texas and New Mexico**

**Teaming between Texas and New Mexico**

**T or C Hatch pilot area with WIC EBT (stand beside)**

**::Paradigm Shift:: NO STAND BESIDE GROCER SYSTEMS**

**2005**

**Roswell Pilot Area**

**2006**

**Cost Benefit Analysis Shows EBT WIC in New Mexico to be cost effective and a viable long term,  reality.  New Mexico becomes the FIRST state to complete a comprehensive Cost Benefit Analysis**

**2007**

**Key procurements are made in New Mexico (Payment Terminals/Smartcards)**

**2007**

**EBT Clinic training is conducted in regions and EBT functionality is rolled out to New Mexico**

**::Paradigm Shift:: STATES DO OWN PROCESSING NO 3****RD**** PARTY OR PER-TRANSACTION FEES**

**Start**

**Finish**

**August**

**December**

## Lessons and Advice

- Look at your state, (political support, infrastructure, IT situation (In house EBT or contracted) procurement processes (time lines for))
- Gain support within  your state, look up into state government for project champions.  Justify your project with Cost Benefit Analysis (CBA) and bring on experienced EBT project management.
- If considering offline EBT speak with existing programs leverage their knowledge and experience (New Mexico, Texas, Wyoming)

## Offline Online Pros/Cons 

- Low up-time requirements
- Low network requirements for vendors
- No 3rd party processor required (ACH payments)

- High up-time requirements
- Higher network requirements for vendors
- 3rd party processors required

## Online Offline Pros/Cons 

- Immediately available redemption data
- Immediate control over approved products
- Lost/Stolen cards immediately deactivated/replaced

- Delayed  in availability of redemption data
- 1-3 day lag in control of approved products
- Lost/Stolen cards subjected to 2-3 day replacement wait

## EBT PRO

- Visibility into program data

## Questions?

- State Director- Sid Golden
- _[Sidney.Golden@state.nm.us](mailto:Sidney.Golden@state.nm.us)_
- State Deputy Director- Deanna Torres
- _[Deanna.Torres@state.nm.us](mailto:Deanna.Torres@state.nm.us)_
- State IT Manager- Boguslaw Malecki
- _[Boguslaw.Malecki@state.nm.us](mailto:Boguslaw.Malecki@state.nm.us)_
- State Database Manager- Yvette Quintana
- _[Yvette.Quintana@state.nm.us](mailto:Yvette.Quintana@state.nm.us)_
- State Vendor Manager- Georgia McGovern
- _[Georgia.McGovern@state.nm.us](mailto:Georgia.McGovern@state.nm.us)_
- State Nutritionist Trainer- Carol Byers-Garcia
- _[Carol.Byers-Garcia@state.nm.us](mailto:Carol.Byers-Garcia@state.nm.us)_
- State Project Manager- John Weathersby
_*John.Weathersby@jrwservicecorp.com*_