# Presentation: 042999

## How Things Get Done: People, Processes & Skills

- presented by
- NOAA Web Committee Representatives
- for the 2007 NOAA Virtual WebShop

## Web Committee Members

- NESDIS – Shelly Briscoe
- NMFS – Kevin Holland
- NMAO – Carol Baldwin
- NOS – Lawrence Charters
- NWS – Ron Jones
- OAR – Allison Soussi-Tanani
- NOAA CIO – Carla Steinborn
- NOAA HQ – Bradley Akamine

## What’s happened since 2004?

- Web Committee Created
- NOAA Leadership engaged in NOAA Web presence
- NOAA Office of Communications created
- New NOAA CIO – Web as high priority
- NOAA Leadership agrees to invest in Web
- support FY10-14 PPBES Program Operating Plan submission to support an improved Web infrastructure  - CMS & Portal

## Follow-up from WebShop 2004:Recommendations

- Policy
- Manage Web policy at DOC, NOAA and LO levels, by the NOAA CIO office, i.e. create a Web site that tracks policy at all levels and in all iterations with an area for feedback, lessons learned, implementation ideas, etc.
- Create a NOAA-wide group to address policy for NOAA and top establish best practices and disseminate guidance to the organization.
- Promote the use of line office groups that can foster communications throughout the NOAA enterprise, not just within the HQ areas.

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## Follow-up from WebShop 2004:Recommendations

- Standards
- Support a NOAA Web team that reports to the CIO Council and briefs on the status of Web development at NOAA.
- Create a forum for sharing information on use and implementation of various standards within the organization.

## Follow-up from WebShop 2004:Recommendations

- Security
- Increase training and awareness specifically targeted to the Web development community on prevention and mitigation strategies.
- Provide an up-to-date listing of known NOAA hacks and vulnerabilities to other developers within NOAA.
- Provide a mechanism for sharing Web-based tools, resources, and best practices to and among the NOAA Web development community.

## Follow-up from WebShop 2004:Recommendations

- Consolidation
- Establish a NOAA-wide group to look into options available across the enterprise that could potentially contribute to consolidation.
- Improve the operations and support of the current NOAA Web Farm to promote understanding and use of the service in support of site consolidation for smaller offices.

## Follow-up from WebShop 2004:Recommendations

- Collaboration
- Create a forum for ongoing collaboration including threaded discussions, code and content repositories, as well as images and multimedia.
- Create a mechanism for sharing information and resources from large, funded offices/projects/programs to smaller, less resource rich offices/projects/programs.

## Follow-up from WebShop 2004:Recommendations

- Content Management
- Support a NOAA-wide content management initiative similar to NOAA Enterprise GIS initiative to gain support and representation of NOAA staff and LOs.
- Use a content management system to develop and deploy a NOAA-wide Intranet providing contribution and access to content from various parts of the organization.
- Establish guidelines for content management as they apply to general Web development practices.

## Where were we... oh yeah!How things get done...

- We have a great deal of work yet to do!
- Have support from IT, Communications, budget & programs
- We have a foundation, but much more work to do...
- How do we get things done?

## Getting things done...	

- Working together to support:
- the **People** of NOAA’s Web
- IT specialists (security specialists, sysadmins)
- Web crafters, communications specialists
- Scientists, researchers
- Managers
- the **Processes **that guide us
- Governance
- Business integration
- the **Skills** that support us
- Training, support and collaboration at all levels

## Build on our accomplishments

- Continue to have WebShop conferences
- face-to-face and virtual
- Create a virtual seminar series
- guided by YOU for YOU
- Support continued collaborative opportunities
- Use the Web to support our Web!

## Communicate with Management

- Separation of content & technology
- Usability & human factors
- Tie to the mission
- Value to customers
- Return on Investment
- Technology AND people!

## Communicate with Management

## Resources available today...

- NOAA Library On-line books
- DOC e-Learning System
- www.webcontent.gov

## Plans for the future...

- More Virtual Communications
- Web seminar series
- Training on specific topics
- Cross-cutting project collaboration
- Elaboration on WS07 presentations
- Highlights of your projects
- You tell us what you want and we’ll work to make it happen!

## Questions...Comments...Complaints...