# Presentation: 320225

## National Coordinating Center for Telecommunications

- National-Level Support for
- Emergency Support Function (ESF) #2 (Communications)
- Presenter:
- Tom Snee
- (Quest Communications)

**Notes:**
This next section will explain 
the role and capabilities of the National Coordinating Center for Telecommunications and 
how the NCS fulfills its responsibilities to the Federal Response Plan.

(The briefer for this section will be  Tom Snee, the representative from Quest who is an Industry partner in the NCC.)

## National Coordinating Center for Telecommunications (NCC) Mission

**To assist in the initiation, coordination, restoration, and reconstitution of NS/EP telecommunications services or facilities under all conditions, crises, or emergencies**

**Notes:**
The National Coordinating Center (NCC) brings together the people and resources from 8 federal agencies and 30 private industry companies.
The NCC provides in-house offices for residents from 5 federal agencies and 7 telecomm corporations.  The other organizations identify persons who are available on-call.

## Spectrum of Threats

**Level of Impact**

**Probability of Occurrence**

**HIGH**

**LOW**

**HIGH**

**National Security  --- Emergency Preparedness**

**Civil**** ****Disorder**

**Earthquakes**

**Special Operations**

**Terrorism (includes Cyber)**

**Mobilization**

**Floods**

**Tornados**

**Hurricanes**

**Nuclear War**

**Cable Cut**

**Power **
**Outage**

**Theater Cyber War**

**Strategic Cyber War**

**Conventional War**

**September 11, 2001**

- Local Response

- Coordinated Response

**Notes:**
This graph illustrates the Spectrum of Threats plotted against the likelihood of occurrence and the degree of damage that will result.
Incidents such as Power Outages and Cable Cuts will disrupt communications and will occur frequently.  However the extent of damage is localized, and the local companies are able to respond and restore service.
At the opposite end of the scale, a Nuclear War is unlikely to happen, but the consequences would be disastrous.  A coordinated response would be needed for this type of incident.
Between the extremes, are a multitude of Threats – all will have some effect on telecomm services.
The NCC must be able to respond to all the possibilities.

## What The NCC Does

-   Apply industry and government resources to meet NS/EP telecommunications requirements, on an exception basis.
-   Exercise authority for:
-   Prioritization
-   Coordination
-   Allocation

**Notes:**
The NCC is the focal point to match the telecomm resources available within the Government and Industry to satisfy NS/EP requirements which cannot be resolved at the local level.

The NCC may use its authority to:
Prioritize competing requirements;
Coordinate with Federal / State organizations and the telecommunications industry for recommendations or solutions
Allocate scarce resources to meet critical needs.

## NCC Mission

**NCC Mission**

- Industry Resources

- Government Resources

- (NS/EP) Requirements

**Notes:**
This slide illustrates the merging of Government and Industry telecomm resources to satisfy the Federal NS/EP requirements.
The NCC provides workplace for the representatives to discuss issues and develop solutions.

## What the Telecom Industry Does

-   Provides the expertise and resources of the  telecommunications industry members.
-   Provides the tools, equipment or personnel capable of repairing outages.

**Notes:**
The NCC does not have Maintenance Teams and Equipment.  The NCC coordinates the expertise and resources of the Telecommunications Industry to fix the problems.
Private Industry provides the people and equipment to install services or repair outages.

## NCC Day-to-Day Operations

-  Coordinate Government / Industry NS/EP activities
-  Implement and oversee NS/EP programs (GETS, TSP, SHARES, WPS, etc.)
-  Maintain 24x7 Watch Center
-  Network Monitoring / Abnormal condition reporting
-  Major service disruptions / outages affecting NS/EP service
-  Network component failures
-  Events with significant media attention
-  Telecom Service Priority outages
- Advocate NS/EP issues
- Advise executives and senior officials

**Notes:**
The NCC is responsible for overseeing the operation of various NS/EP programs.  Each of the identified programs will be presented with details in later presentations.
The NCC member companies routinely participate in advisory and policymaking committees.
The NCC members ensure that NS/EP services designated for priority treatment are appropriately handled in the networks.
The NCC receives status reports from commercial and Government network operation centers when unusual conditions occur.

## NCC Support for Emergencies

**WEATHER**
**Hurricane Andrew****	****– Aug 92**
**Hurricane Marilyn****	****– Sept 95**
**Hurricane Opal****	****– Oct 96 **
**Hurricane Fran****	****–**** Sep 96**
**N.E. Ice Storms****	****– Jan 98**
**Hurricane Bonnie****	****–**** Aug/Sep 98**
**Hurricane Georges****	****–**** Sep 98**
**Hurricane Floyd****	****–**** Sep 99**
**Trop. Storm Allison****	****–**** Jun 01**
**Typhoon Ponsonga – Dec 02**
**Mid-West Tornados – Spring 03**
**Hurricane Isabel       – Fall 03**

**EARTHQUAKES**
**Northridge California – Jan 94**
**Seattle, Washington   ****–**** Feb 01**

**FOREST FIRES**
**Florida                         – Jun/Jul 98**
**West & S.W. States    – May 02**

**MAN-MADE INCIDENTS & **
**SPECIAL EVENTS**
**Oklahoma City Bombing – Apr 95**
**Summer Olympics           ****–****  Jul 96**
**“****9/11” Terrorist Attacks  ****–****  Sep 01**
**Winter Olympics****	****   ****	****–**** Feb 02**
**Wide Area Blackout         – Aug 03**

**Notes:**
This chart provides a chronology of natural disasters and other events that have required NCC support to assist the Emergency Response activities.  Some required considerable NCS resources for an extended period of time.

## NCS Support to theFEDERAL RESPONSE PLAN

**Emergency Support Function (ESF) #2**
**(Communications)**

**Notes:**
The Federal Response Plan defines how Federal assistance is rendered during emergencies.  The NCS is a signatory Agency of the Plan, and is designated as the Lead Agency for the Emergency Support Function #2, which deals with telecommunications matters.

## What is the Federal Response Plan?

- Signed agreement among Departments and Agencies that:
-  Integrates capabilities of Federal Departments and Agencies for a coordinated response to a disaster.
-  Supports implementation of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (Public Law 93-288, as amended).
-  Supports the Federal government’s role to provide response, recovery and mitigation assistance to support State and local government disaster efforts.
-  Supports Federal assistance provided under individual Department and Agency statutory authorities.

**Notes:**
These statements summarize the key reasons for the Federal Response Plan.
To provide a coordinated response to a disaster;
The Stafford Act provides the legal authority for funds that  are spent for disaster response and recovery;
To provide assistance when requested to support State and Local government efforts;
The Plan is intended to complement separate statutory  authorities.
Creation of the new Department of Homeland Security included a mandate to develop a National Response Plan, which will define how all levels of government and private industry will work together to prepare for and respond to emergencies or special National Security events.  The new National Response Plan will evolve with a series of reviews and revisions over the next two years.  

## Emergency Support Functions and Lead Agencies for Each ESF

**Notes:**
There are twelve (12) Emergency Support Functions identified within the Federal Response Plan.  Each ESF is led by an Agency that has specialized capabilities or authorities for that function.  The lead Agency is supported by other Federal agencies that can contribute resources (equipment, personnel, services) that are needed.
When the Federal Response Plan is activated for an emergency, an assessment is made to determine which ESFs will be needed for response and recovery.  The responding ESFs are selected according to the conditions created by the disaster.
The NCS is the Lead Agency for ESF-2 (Communications).

## FEDERAL RESPONSE PLANESF 2 Responsibilities

**	****	****	****	****     **_** **__**MISSION**_
**Provision Federal telecommunications support to Federal, State, and local response  efforts following a federally declared major disaster, emergency, or extraordinary situation under the Federal Response Plan.**
**	****	****	****           ****	**_**NATIONAL FOCUS**_
**FEMA Emergency Support Team (EST)**
**National Coordinating Center **
**Mobilization Augmentees**
**Telecomm Programs (GETS, TSP, WPS, SHARES)**
**	****	****	**_**REGIONAL FOCUS**_
**Disaster Field Office (DFO) **

**FEDERAL RESPONSE PLAN****ESF 2 Responsibilities**

**Notes:**
As the Lead Agency for Communications, the NCS must ensure that telecommunications services are available to support the efforts of all levels of government that are responding to a major disaster or extraordinary situation.  
Examples of extraordinary situations are:
 the 2002 Winter Olympics or similar international sporting events
 the international celebration of the 50th Anniversary of the North Atlantic Treaty Organization (NATO), that was held in Washington, DC.
major political events: national Primary Conventions; Inauguration Day
At the National Level, the NCC
Provides personnel for duties at the FEMA Headquarters Emergency Support Team, and
Mobilizes personnel and programs to accomplish the telecommunications requirements.
Details of the Regional response will be explained in the next briefing.

## ESF-2 Disaster Response Operations

- Arlington, VA

- FEMA HQ
- Washington, D.C.

- (NCC Rep to the Emergency Support Team [EST])

**Disaster Field Office (DFO)**

- Federal Emergency Communications Coordinator [FECC]

- FEMA NNOC

- Mt. Weather, VA

- Emergency Operations Teams (EOT)

**ESF-2 Disaster Response Operations**

**Notes:**
Elements of ESF-2 are present at different locations to coordinate communications services.
At the National Level, members of the NCS Emergency Operations Teams are work at the NCC, FEMA Hqs in Washington, DC, and the Mt. Weather Emergency Assistance Center (MWEAC)
At the Regional Level, the Federal Emergency Communications Coordinator (FECC) is the leader of the ESF-2 team at the Disaster Field Office and Regional Operations Center.
Details of ESF-2 Operations in the Region will be explained in the next briefing, which will be presented by Mr. Edwin Vest From FEMA Region VIII

## Slide 14