# Presentation: 103857

## STUDYof PASS/FAIL PERFORMANCE SYSTEMS

- FY 2000
- OPM
**OFFICE OF MERIT SYSTEMS**
**OVERSIGHT AND EFFECTIVENESS**

## BACKGROUND

- OMSOE STRATEGIC GOAL
- INCREASE IN PASS/FAIL USAGE
- CONGRESSIONAL INTEREST
- WCPS INTEREST

## OBJECTIVES

- PROVIDE STATUS ON OPERATIONS
- SHARE LESSONS LEARNED
- PROVIDE FEEDBACK TO PARTICIPATING AGENCIES

## SCOPE

- A REPRESENTATIVE SAMPLE OF AGENCIES/SYSTEMS/PROGRAMS

## PURPOSE

- ASSESS EFFECTIVENESS OF PASS/FAIL SYSTEMS:
- HOW WELL DO THEY WORK?
- WHAT ARE THE CHARACTERISTICS OF EFFECTIVE PROGRAMS?
- WHAT IS THEIR IMPACT ON OTHER HR SYSTEMS?

## HOW WELL DO THEY WORK

- DO THEY:
- SATISFY EMPLOYEE EXPECTATIONS?
- MEET AGENCY OBJECTIVES?
- AFFECT INDIVIDUAL/ORGANIZATIONAL PERFORMANCE?

## WHAT ARE THE CHARACTERISTICS OF EFFECTIVE PROGRAMS?

- HOW ARE THEY:
- DESIGNED?
- IMPLEMENTED?
- ADMINISTERED?

## WHAT IS THE IMPACT ON OTHER HR SYSTEMS?

- AWARDS
- MERIT PROMOTION
- REDUCTION IN FORCE (RIF)
- TRAINING
- GRIEVANCES/COMPLAINTS
- PERFORMANCE-BASED ACTIONS

## PARTICIPATING AGENCIES

**HEALTH CARE FINANCING ADMINISTRATION**
- (DEPARTMENT OF HEALTH AND HUMAN SERVICES)
**GENERAL SERVICES ADMINISTRATION**
**NATIONAL AGRICULTURAL STATISTICS SERVICE**
- (DEPARTMENT OF AGRICULTURE)

**DEPARTMENT OF EDUCATION**
**NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION**
- (DEPARTMENT OF COMMERCE)
**FISH AND WILDLIFE SERVICE**
- (DEPARTMENT OF INTERIOR)

## P/F POPULATIONS

- EDUCATION				  5,000
- HCFA					  2,000
- GSA					13,900
- NOAA					  9,200
- NASS					  1,150
- FWS					  8,000
**TOTAL****	****	****	****	****	****39,250**

## INFORMATION REQUESTS 

- DOCUMENTS (or synopsis) DESCRIBING REASONS FOR ADOPTING PASS/FAIL
- AGENCY INSTRUCTIONS: P/F
- AGENCY INSTRUCTIONS: AWARDS
- IMPLEMENTATION/ADMINISTRATION MATERIAL
- GRIEVANCE/COMPLAINT DATA: P/F
- AGENCY INSTRUCTIONS: P/F & OTHER HR PROGRAMS
- EVALUATIONS/SURVEYS: P/F

## SURVEY SAMPLE SIZES

- ED						   862
- HCFA					   782
- GSA					2,100
- NOAA					   992
- NASS					   608
- FWS					2,000
**TOTAL****	****	****	****	****	****7,344**

## SURVEY RESPONSE CHOICES

- SIGNIFICANTLY BETTER
- SOMEWHAT BETTER
- THE SAME
- SOMEWHAT WORSE
- SIGNIFICANTLY WORSE
- (DON’T KNOW)

## SURVEY STATEMENTS (all)

- I have been rated or have rated employees under my agency’s pass/fail performance management system
- yes
- no
- If yes, please continue.

## SURVEY STATEMENTS (all)

- Measurement of my performance is:
- Opportunities for awards are:
- Communication with my supervisor about my performance is:
- The manner in which I perform my job is:

## SURVEY STATEMENTS (all)

- Supervisors’ and employees’ focus on performance and developmental opportunities is:
- The value of the feedback from the performance appraisal process to help me improve or maintain my performance is:
- The value of the feedback I receive to identify the training I need to improve my performance is:

## SURVEY STATEMENTS (Supervisors/Managers only)

- Administration of the performance management system is:
- My ability to reward employee accomplishment is:
- The opportunity to focus more on my employees’ actual performance rather than their ratings during our performance discussions is:
- Accurate measurement of my employees’ performance is:

## SURVEY STATEMENTS (Supervisors/Managers only)

- Identifying and dealing with employees who have performance problems is:
- The value of the feedback from the performance appraisal process to help me improve or maintain the performance of my employees is:
- The value of the performance appraisal process in identifying the training my employees need to improve their performance is:

## DEMOGRAPHIC DATA

- Agency
- Location (headquarters/field site)
- Supervisory status (non-supervisor, team leader, supervisor, first-level manager, higher-level manager)
- Gender
- Pay Category
- Number of years under P/F
- Previous performance management system

## RESPONSE RATES

- EDUCATION					47%
- HCFA						36%
- GSA						34%
- NOAA						54%
- NASS						67%
- FWS						47%
**OVERALL****	****	****	****	****	****43%**

## INTERVIEW SITES

- ED:	HDQRTRS & 4 FIELD SITES (60)
- HCFA:	HDQRTRS 			      (45)
- GSA:	HDQRTRS & 3 FIELD SITES (45)
- NOAA:	HDQRTRS & 3 FIELD SITES (30)
- NASS: 	HDQRTRS & 5 FIELD SITES (40)
- FWS:	HDQRTRS & 2 FIELD SITES (40)

## STATUS

- SURVEY DATA ANALYSIS
- PROGRAM REVIEW
- INTERVIEW DATA ANALYSIS

## REPORT

- BEING WRITTEN AS WE SPEAK!