# Presentation: 114771

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**Notes:**
Sherry Turpenoff

Director, Office of Human Resources
   National Credit Union Administration

OPM Background

## What does the NCUA do?

**Notes:**
Insures credit unions

Safety and Soundness

Serving the underserved

Conducts examinations of CU’s

Helps CU’s to improve

Liquidates CU’s that can’t be saved

##   The NCUA is a federal agency that charters and supervises federal credit unions and insures the majority of credit union deposits in the country.  

## Who pays for the NCUA?

## 	
   The NCUA is funded by credit unions.  It is not supported by tax dollars in any way.

-    The NCUA is funded by credit unions.  It is not supported by tax dollars in any way.

## The National Credit Union Administration is 1 of 6 “FIRREA” Agencies exempted from Title 5 USC

**Notes:**
           2.   Office of Thrift Supervision*
3.  Federal Housing Finance Board*
4.  Comptroller of the Currency
5.  Federal Deposit Insurance Corporation
6.  Farm Credit Administration
* Formerly Federal Home Loan Bank Board (S&L Crisis)

##       FIRREA EXEMPTED US FROM THE...

-  Federal Pay System
-  Federal Classification System
-  Senior Executive Service

## So, where did we go from there?

##  CONCEPTS OF NCUA’s COMPENSATION SYSTEM

**Attract high-quality employees**
**Stabilize turnover**
**Promote high performance on the job**** **

## ADDRESSING RECRUITMENT AND RETENTION ISSUES

**Notes:**
NCUA TURNOVER RATES

   9.1%
  11.5%
  7.2%
  6.86% (annualized based on first quarter of 2000)

## Recruitment Bonus

- $5,000 payment made to employee
- Paid in two increments
- EOD
- Completion of Level V Training
- Limited duration (last used 10/98 – 3/99)
- 2-year service agreement

## Relocation Expenses

- All expenses relating to a move on behalf of NCUA will be paid
- Payment of $2,500 to first duty location
- Advance of funds
- Two house hunting trips
- Temporary quarters
- Moving and Storage Costs
- Real estate expenses
- $2,500 spousal reemployment benefit
- Home purchase program

**Notes:**
2 House hunting trips (10-day combined max)
30 days temporary quarters (can go to 120 days)
Shipment of household goods
5% of salary for miscellaneous expenses
Most expenses incurred in move may be reimbursed:
	Reimburses up to 10% sales price of home to cover commission
	Reimburses  up to 5% of purchase price of home to cover 	commission
Credit reports
Title Searches

Home purchase program

## Work at Home	

- Majority of NCUA employees work from home
- Wide geographic dispersion
- Reimbursement for certain home-office expenses
- Tax benefit
- Independence

## Flexi-Place for Office Employees

- Allows employees to work at home
- in certain situation
- for specific periods of time
- Must have supervisory approval
- Employees use portable laptop computers and printers with fax, scan, and copy capabilities

## Transportation Subsidyfor Office Employees

- Monthly transportation reimbursement – up to $65 per month, or
-    free parking

## Travel Bonus

- $50 for each travel day over 50
- $100 for each travel day over 100

## Flexible Work Schedules

- Flexi-tour
- Gliding Schedule
- Maxi-flex Schedule

## PUBLICATION STIPEND

- Each examiner provided $120 per year
- Permits employees to order professional publications

## Employee Fitness

- Central Office Fitness Facility
- Six Regional Offices
- Facilities or
- Subsidies

## Free Health Screening

- For all NCUA employees
- Age 35 to 39 = every three years
- Age 40 and over = every two years
- Senior-level staff = annually

## ADDRESSINGPERFORMANCE IMPROVEMENTISSUES

## Merit Pay System

- Annual pay raises directly linked to performance appraisal
- Points are assigned, budget determines payouts

## Awards System

- Annual Awards Program
- (of-the-year recognition for individuals and teams)
- EEO Awards
- Serving the Underserved
- Special Act or Service
- On the Spot
- Time Off
- Customer Service
- Suggestion

## LOOKING AHEAD

## Keeping Up to Date

- Quality of life committees
- Surveys
- Compensation studies
- FIRREA  agency meetings

## Areas Being Considered

- Flexible spending accounts
- 401(k) plan
- Expansion of health benefits

**Notes:**

Flexible Spending Accounts
Give employee a sum of money to spend on the kind of benefits most needed, e.g., day care, elder care, etc.

401(k)
Work with a well-know broker company

Expand Health Benefits
Allow employees options for health care, e.g.., dental, vision

## Additional Areas Planned and Under Review

- Move to FEPCA-based locality system
- Broaden pay ranges to 50% spread
- Study competency-based pay

**Notes:**
Use BLS data

Close gap to 95 percent

Broaden pay ranges from 30 to 50 percent

Identify high demand skill areas for competency-based pay

## Competency-Based	 Training & Pay	

- Employees select a “specialty” (e.g. cyber banking, investments, asset liability, lending, etc.) and NCUA provides special training
- NCUA is considering paying competency pay to promote development of shortage skills

## HOW TO GET IN TOUCH WITH US

- Visit our web site _[www.ncua.gov](http://www.ncua.gov/)_
- Contact me at _sherryt@ncua.gov_
- National Credit Union Administration
- 1775 Duke Street
- Alexandria, VA 22314

## THE END...

- For now, anyway.....