# Presentation: 502888

## AG and Industry

***Argonne National Laboratory***

**AG Retreat March 2002**

- Participants
- Boeing Phantom Works – Randy Groves
- inSORS – Jim Miller
- Johnson & Johnson – Kevin Nolan
- Microsoft – Jay Beavers
- ANL – Mary Spada, Moderator

## AG and Industry

- AG Community Survey – results to date (J. Miller, inSORS)
- Industry Feedback – panel discussion/debate
- Panelists asked to offer insight/perspective to the following -
- Key takeaways to Retreat discussion from the Industry pov
- Comments to AG Community Survey results
- Audience interactivity ENCOURAGED

***Argonne National Laboratory***

**AG Retreat March 2002**

## The results are in...

- AccessGridCommunity Survey

## AG Survey

- Who Responded
- AG Usage
- Node Configurations
- Networking and Technical Issues
- Future AG

## Respondents

- Respondents were primarily researchers
- Also heard from Network Administrators, Node Operators, Event Coordinators, Administrators, Technical Support Staff, and Consultants.

**Over 50 Responses**

## AG Demographics

**2/3 have been involved longer than 1 year**
**50% have 1 Node, 35% have 2 or more, 15% do not have nodes yet**
**90% plan to have more nodes**

**Types of Institutions**

| Universities | 70% |
| --- | --- |
| Government Research | 25% |
| Commercial Research | 2% |
| Commercial Companies | 3% |

## AG Demographics

**How do new users in your organization typically find out about the AG?**

**Majority answered Word of Mouth**

## AG Space

**Most nodes can fit more than 15-20 people**
**2-4 Node operators at each site**
**33% are dedicated AG spaces**
**50% participate in 3 or less events per week**
**On average, 4-6 participants at each event**
**All types of events listed were identified:**
**Informal**
**Project meetings**
**Demos**
**Interactive research and discussion**
**Instructor/Student meetings**
**Training**
**Lectures**

## AG Usage

**Over 80% of events have dedicated node operator**
**Most use Argonne Venue**
**Most use Argonne Scheduling Process**
**Most use Distributed Powerpoint**
**About half use Shared Applications with most of those using VNC**
**Almost everyone is always running a beacon**

## Node Configuration

**Only 4 couches (1 planned)!**
**Only 3 coffee tables, plenty of full height tables**
**Big Rooms – 80% over 400 sq. ft**
**90% use 4 PC configuration**

## Networking and Technical Issues

**Internal support of LAN and LAN to WAN **
**90% have multicast**
**Most common problems?**
** ****Audio**
** ****Multicast**
** ****KVM Switch**
**Majority internally solve hardware, software, A/V and networking problems.**

## Networking and Technical Issues

**AG Support Issues**
**Need more staff (some have funding, some are trying to get funding)**
**Trying to open up AG to entire university community, and are trying to define the costs and issues around that**
**In initial setup and installation**
**Sometimes no response to ag-tech questions**

## AG Budget

**Many respondents did not have this information**
**AG Budgets were 100K or less**
**Network costs were often included in other budgets**

## AG Future

| Question | Not a Need | Problem Area | Unknown |
| --- | --- | --- | --- |
| Network Consulting | 60% | 30% | 10% |
| AG Node Installation | 33% | 33% | 33% |
| Room Layout/Engineering | 85% | 10% | 5% |
| Turnkey Hardware | 50% | 40% | 10% |
| Client Software Support | 50% | 25% | 25% |
| Venue Scheduling | 70% | 15% | 15% |
| Custom AG App Devlpmnt | 15% | 25% | 60% |

## AG Future

**Other problem areas identified:**
**H323 Bridging**
**Unicast/Multicast Bridging**
**KVM switching**
**Dependence on Node Operator**
**Integration into Larger Physical Venues**

## If there was a smaller, less costly node, would your institution deploy more nodes than currently planned?

**If there was a smaller, less costly node, would your institution deploy more nodes than currently planned?**
**90% Yes**

## AG Future

**AG Audio System**
**Better debugging, more stable**
**Easier identification of problem spots**
**Simplified Gentner control and possible Rat/Gentner integration**
**Audio on Display (no switching)**
**Identify who is talking**
**Multi-channel**
**Stereo**

## AG Future

**AG Video System**
**Better quality**
**Integrate with audio**
**Larger displays**
**Identify who is talking**
**Improved user interface**
**MPEG support, better compression**
**USB and Firewire camera support**
**Remote camera control**

## AG Future

**Voyager**
**Better documentation and troubleshooting**
**Problems with non-NTP synched sites****(automatic removal, notification at time of record)**
**More accessibility**
**Integration of data (powerpoint)**
**Improved archiving**

## AG Future

**Virtual Venues**
**Broadcast only rooms**
**Integration of dppt services**
**Ability to upload/download files**
**Dropping nodes from rooms after inactivity**
**Navigate to room without hitting lobby**
**Security, security, security**
**Who is in a room?**

## AG Future

**Scheduling**
**More automated**
**Link to meeting room in email confirmation**
**Security**
**Like NCSA’s version!**

## AG Future

**Security**
**More availability**
**Would have more use if more security**
**DPPT security**

## AG Future

**Debugging Tools**
**More availability (some responded that they did not know there were any)**
**Audio debugging tools**
**Test video and audio streams**
**Beacon enhancements**
**Improved documentation**

## AG Future

**AG Toolkit**
**Shared Whiteboard **
**Other shared apps and resources**
**Seamless integration with other videoconferencing bridges (if not in toolkit, still desired as separate development)**
**Install kit for single/dual box**
**Include Virtual Venue and Voyager**
**Optimized display performance**

## Thanks for your responses

**Thanks for your responses**