# Presentation: 788385

## Training for Public Housing & Housing Choice Voucher (HCV) Program Administrators

Enterprise Income Verification (EIV) System
Effective Use of  HUD’s EIV System

Provided by 
Nicole Faison

**Enterprise Income Verification (EIV) System**
***Effective Use of  HUD’s EIV System***
***Provided by ***
***Nicole Faison***

- Office of Public & Indian Housing (PIH)
- Rental Housing Integrity Improvement Project (RHIIP) Training

- August 26, 2008

## Agenda

- Welcome
- What’s New in EIV 8.1.1
- Final Rule Pending: Refinement of Income and Rent Rule
- Effective Use of Income Reports
- Resolving Income Discrepancies
- Calculation of Retroactive Rents
- Repayment Agreements
- Invalid Income Discrepancies

## Agenda - Continued

- Reducing Deceased Tenants in Public Housing & Housing Choice Voucher Programs
- Effective Use of the New Hires Report
- Correcting Incorrect Tenant Personal Identifiers
- Reducing Tenants Receipt of  Multiple Rental Assistance
- Questions & Answers Session

## What’s New in EIV 8.1.1

- New release of EIV scheduled for 09/22/08
- EIV Users are required to certify they have had EIV System & annual Security Awareness training
- Single member deceased household identified with red asterisk (*****) on Deceased Tenants Report
- MFH owner or agent name listed on multiple subsidy report & existing tenant search results
- Existing Tenant Search Results now Printer-friendly
- Masked user IDs on printed reports
- Flat renters (public housing only) excluded from income discrepancy report

## EIV Oath Page Changes

**New Certification**

## New Deceased Tenants Report

**New Deceased Tenants Report**

- Single member deceased Households now
-  identified with red asterisk (*****)

## MFH Owner/Agent Name

**MFH Owner/Agent Name**

**Multiple Subsidy & Existing **
**Tenant Search results includes MFH**
**Owner/Management Agent name**

## Existing Tenant Search Results

**Existing Tenant Search Results**

**Now Printer-Friendly**

## Refinement of Income & Rent RulePublishing of Final Rule Pending

- Proposed rule published June 19, 2007
- [72 FR 33844-33850]
- Mandates use of EIV system (24 CFR 5.233 – New)
- Requires disclosure of SSNs by all household members regardless of age (24 CFR 5.216 – Modified)
- Penalty for failure to disclose is denial or termination of assistance
-    (24 CFR 5.218 – No Change)

## Refinement of Income & Rent RulePublishing of Final Rule Pending(Continued)

- Definition of annual income modified to allow use of past actual income to calculate rent (24 CFR 5.609 – Modified)
- Reduce tenant manipulation of income to reduce rent contributions
- Requires retention of form HUD-50058 in file for  term of each assisted lease & 3 years thereafter (24 CFR 908.101 - Modified)

## Income Reports

- Effective Use of EIV Income Reports
- During Annual & Interim Reexams

## Income Reports

- Identify income (wages, unemployment and SS/SSI benefits – _only_) for each household member
- Identify historical patterns of earnings and income received
- Identify new employment
- Identify reason for tenant failed identity verification
- Identify deceased tenants
- Identify household members who may be receiving multiple HUD rental assistance
- Determine need to pursue written 3rd party verification

## Streamlining the Income Verification Process with EIV Use

- PHAs can reduce need to send income verification request forms (via mail & fax)
- PHA discusses EIV information with tenant and requests current documentation to supplement EIV information
- Obtain written 3rd party verification if:
- Tenant disputes EIV information
- PHA determines need for additional information not available from tenant

## Streamlining the Income Verification Process with EIV Use (Cont)

- Written 3rd party verification is required only if:
- The tenant disputes the EIV data; and/or
- Additional information is required _as determined by the PHA_, such as
- Effective dates of employment
- Pay rate, number of hours worked, pay frequency for new jobs
- Confirmation of change in circumstances (reduced hours, reduced rate of pay, etc.)
- The PHA will use supplemental documents or most current information to calculate annual income

## What is Upfront Income Verification (UIV)?

_***Upfront Income Verification:***_*  *
*   **the verification of income, before or during a family reexamination, through an independent source that systemically and uniformly maintains income information in computerized form for a number of individuals.*
***“******Automated 3******rd****** Party Verification”***

## Benefits of the UIV Technique

- Information derived from computerized systems and databases - not likely to be manipulated
- Minimize erroneous income verifications
- Misinterpretations
- Collusion between tenant and employer
- You send; tenant completes
- Incorrect information recorded
- Easier to obtain information
- More timely

## UIV= EIV = 3rd Party Verification*

- *When the tenant does not dispute EIV &      supplemented with current documents
- The PHA should _**NOT**_ use quarterly income data from EIV to calculate _current_ income and rent

## Documents to Supplement EIV Information

**Employment, Wages & Unemployment information**
- Letter from employer to confirm effective dates of employment, etc.
- Current and consecutive pay stubs
- Payroll report
- Letter from unemployment office to confirm benefit status and payments
- Unemployment benefit pay stubs
**Social Security Benefits**
- Updated in EIV every 3 months
- No supplemental documentation needed if tenant does not dispute EIV
- If tenant disputes EIV, tenant should provide current (dated within 60 days of PHA request date) SSA benefit verification letter
- Tenant should call **SSA at (800) 772-1213** to request verification letter

## Tenant Obligation To Supply PHA/HUD With Information

**24 CFR 960.259 (PH) & 982.551 (HCV)**
- The family _***must***_ supply any information that the PHA or HUD determines is necessary in the administration of the program...
- The family _***must***_ supply any information requested by the PHA or HUD for use in a regularly scheduled reexamination or interim reexamination of family income and composition in accordance with HUD requirements
***PHA may terminate tenant assistance for  tenant’s failure to provide necessary information in a timely manner (as prescribed by PHA)***

## File Documentation of EIV Use

_**Undisputed EIV Information:**_
- EIV**+**Supplemental Documents
_**Disputed EIV Information:**_
- EIV**+**Supplemntal Documents**+**Written 3rd Party Verification *[Required when tenant disputes EIV information or PHA requires additional information]*
***EIV = Either income report or Individual Control Number  ******	******   ******	******     (ICN) page***
_***Note:***_  Supplemental documents (of income information) should be 	     dated within the last _**60**__ days_ of the reexamination interview   	     or PHA request (for information) date.  Pay stubs should be	     _**current and consecutive!**_

## Individual Control Number (ICN) Page - Example

**Unique ICN page**
**to confirm EIV use**

## EIV Income Report

**EFFECTIVE USE OF EIV INCOME REPORT &**
**INCOME DISCREPANCY RESOLUTION**

## EIV Income Report

- Use to identify:
- Unreported income
- Discuss information with tenant
- Confirm effective dates of income
- Identify disputed information
- Need for written 3rd party verification

## Disclosure of EIV Information

- PHAs may _**not**_ disclose (or re-disclose) EIV info to _**any**_ third party (EIV data is property of the Federal govt. and protected by Federal Privacy Act) – ***If in doubt, contact your local HUD Office***
- HUD OIG & Auditors may review file folder contents for audit and investigative purposes
- PHAs may provide EIV data to the individual (only) to whom the record pertains – ***Tenant can then provide information to whomever he/she desires***

## Disclosure of EIV Information(Continued)

- PHA may release EIV information upon receipt of court subpoena (Please forward copy of request to your local HUD office)
- PHA may release EIV information if tenant has signed an authorization for release of information to a third party (i.e. attorney)

## Disclosure of EIV Information(Continued)

- EIV information of minors may be provided to the minor’s parent or guardian
- EIV information of adult children or other adult household members may _**not**_ be provided to HOH (Be sure to provide the info only to the person the information pertains to)
- Interview all adult household members and obtain necessary documentation and verifications

## Jane Doe’s Income Report

- See EIV Case Study #1
- Handout

## EIV Case Study #1

- Review income report for the Doe family
- What questions will you ask the family?
- If more than one adult in the household, you will need to interview _**each**_ adult household member

## Questions to Ask Jane Doe - 1

- Are you employed with Countrywide Funding Corporation?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 06/06/2005?
- If no, when did you start and can you provide documentation?

## Questions to Ask Jane Doe - 2

- Are you employed with UTI Integrated Logistics?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- When did you begin working for UTI and can you provide documentation?

## Questions to Ask Jane Doe - 3 

- Are you receiving unemployment benefits?
- If yes, when did you begin receiving the benefits and can your provide current pay stubs?
- If no, when did the benefits stop and can you provide documentation?
- If never received, tenant will need to contact local unemployment office to dispute information and request correction of erroneous information

## Questions to Ask Mary Doe - 1

- Are you still a full-time student?
- If yes, can you provide current documentation?
- If no, when did you stop going to school on a full-time basis and can you provide documentation?

## Questions to Ask Mary Doe - 2

- Are you employed with Macy’s?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 11/13/2006?
- If no, when did you start and can you provide documentation?

## Questions to Ask Mary Doe - 3

- Are you employed with GMRI Texas?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 01/30/2006?
- If no, when did you start and can you provide documentation?

## Questions to Ask Randy Doe - 1

- Are you a full-time student?
- If yes, can you provide documentation?
- Are you employed with Larry W. Collins, Inc.?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 04/11/2007?
- If no, when did you start and can you provide documentation?

## Questions to Ask Randy Doe - 2 

- Are you employed with KRGP, Inc.?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- When did you begin working for KRGP, Inc. and can you provide documentation?

## Questions to Ask Sandy Doe - 1

- Are you a full-time student?
- If yes, can you provide documentation?
- Are you employed with Certified Payment Processing?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 07/17/2008?
- If no, when did you start and can you provide documentation?

## Questions to Ask Sandy Doe - 2

- Are you employed with the City of Dallas?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 04/30/2008 & 06/04/07?
- If no, when did you start and can you provide documentation?

## Questions to Ask Sandy Doe - 3

- Are you employed with JJS Hampton?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 09/11/2007?
- If no, when did you start and can you provide documentation?

## Questions to Ask Sandy Doe - 4

- Are you employed with Foot Locker?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- Did you begin on 07/03/2006?
- If no, when did you start and can you provide documentation?

## Questions to Ask Sandy Doe - 5

- Are you employed with Minyard Food Stores?
- If no, when did your employment end and can you provide documentation?
- If yes, can you provide current pay stubs?
- When did you begin working for Minyard Food Stores and can you provide documentation?

## Tenant Dispute of EIV Information

- Tenants may not agree with the information in EIV for the following reasons:
- Not employed by listed employer
- Victim of identity theft
- Incorrect income amount provided by source
- Tenant should contact source directly to request correction of  erroneous information
- HUD can not remove erroneous info from EIV
- PHA is required to obtain written 3rd party verification of disputed EIV information

## Tenant Dispute of Employment Info.

- If tenant disputes employment information, tenant will need to contact employer (in writing) to dispute information and request correction of erroneous information
- PHA should have tenant provide written declaration of disputed EIV information
- Tenant should provide PHA with written notification to employer of erroneous information and request to correct and any response from employer
- If no response from employer or company out of business tenant should notify IRS & SSA of erroneous information

## Documentation for Identity Theft

- When tenant disputes EIV information, the tenant should indicate in writing to the PHA the reason for dispute and provide the PHA with supporting documentation
- Supporting documents for identity theft:
- Copy of police report (not a police report number); or
- Notice from credit bureau regarding fraud alert placed on credit report or copy of credit report with fraud alert notice; or
- Copy of identity theft report filing with the Federal Trade Commission; _**and**_
- Copy of tenant’s letter sent to employer to dispute information and request for correction; _**and**_
- Any correspondence the tenant received from employer

## Documentation for Employer Reporting Error

- When tenant disputes EIV information, the tenant should provide the PHA with documentation to support claim of incorrect data, such as:
- Copy of tenant’s letter sent to employer to dispute information and request for correction; _**and**_
- Any correspondence the tenant received from employer

## Income Discrepancies

- How EIV Calculates Income Discrepancies
- How to Read the Income Discrepancy Report

## How EIV Calculates Income Discrepancies

- _PIC – EIV_     Example:  _$0 - $20,000 _ = **100%**
-    EIV				    $20,000
- Discrepancy amount = (**$20,000)**
- Current 50058 income data is analyzed weekly
- Compares PIC and EIV reported wages, unemployment benefits and social security benefits only (not total household income)
- Two discrepancy amounts calculated: actual & annualized last quarter (larger of the discrepancy amounts in **bold**)
- Discrepancy must meet selected % threshold & $2,400+ (annual discrepancy amount) to be included on report

## EIV Income Discrepancy Analysis 

**Period of income for discrepancy analysis**
- Identifies 12 month period of income considered for discrepancy calculation
**Actual annual income discrepancy (**_**Past**_** actual earnings)**
- Compares PIC *projected* wages and benefits to *actual* EIV data for a 12-month period (which ends 3 months prior to effective date of current 50058)
**Annual income discrepancy: annualized last data quarter (**_**Future**_** projected earnings)**
- Compares PIC *projected* wages and benefits to *projected* EIV annualized last quarter data (last quarter data X 4 to annualize) [Projection of income for 12 months which ends 9 months after effective date of current 50058]

## Income Discrepancy Report(Household Details)

**Jane Doe**

- _Past_ income
- which may not have
- been reported

- _Future_ projected
- income Eff. 09/01/07 -08/31/08
- which may not be reported
- at next reexam

## How to Read theIncome Discrepancy Report

- The total reported wages, unemployment, and SS/SSI benefits for the household as of the **12/01/2007** was **$0**
- At the 12/01/2007 reexam, Ms. Doe may not have reported **$58,417.06** in wages, unemployment, and SS/SSI benefits
- EIV projects the amount of wages, unemployment, and SS/SSI benefits that will go unreported at the 12/01/2008 reexam at **$66,003.85**, if you do not review and reconcile the information on the EIV income report
- The Doe family may have experienced an increase in income of **$7,586.79** (difference between $66k and $58k) since the 12/01/2007 reexam

## How to Read theIncome Discrepancy Report (Cont.)

- Of the two amounts listed for the annual income discrepancy amount, one number is in bold.  The greater of the two #s is in **BOLD**
- The 1st # (actual) = past income that may not have been reported at last reexam
- The 2nd # (annualized last qtr) = future projected income that may not be reported at next reexam
- If 2nd # is in bold, the family most likely has experienced an increase in income since the last reexam

## Reasons for Invalid Income Discrepancies

- PHA has no interim increase policy
- Tenant not required to report increases in income in between annual reexams
- Family has opted for _**flat rent**_ (public housing only)
- Employer error (tenant needs to contact source of incorrect data to have corrected)
- Identity theft (tenant needs to contact source of incorrect data to have corrected)

## Reasons for Invalid Income Discrepancies (Cont.)

- Family had _decrease_ in income which has been verified by the PHA (annualized last quarter amount is _**lower**_ than past actual income discrepancy amount)
- PHA error
- 50058 error
- Administrative error
- Tenant has allowed someone else to use his/her SSN

## HUD Guidance on theIncome Discrepancy Report

- PHAs who use the income reports with the family during annual and interim reexams will have fewer income discrepancies
- View the Income Discrepancy Report at least twice a year (100% threshold level)
- PHAs may wish to call the family in for a review prior to an annual reexam
- Request Social Security Earnings Statements for all discrepant households

## Income Discrepancies

- How to Calculate Retroactive Rent
- Repayment Agreements

## How to CalculateRetroactive Rents

_**No**_ adverse action may be taken by the PHA based ***solely*** on EIV information
- Discuss the income discrepancy with the tenant
- Identify under reported income and/or unreported income sources
- Obtain additional documents from tenant and/or third party verification (if necessary)
- Review current & historical 50058s and annual reexam documents in tenant file
- Verify effective dates of new and terminated income sources

## How to CalculateRetroactive Rents (Continued)

- The PHA should determine the amount of tenant rent underpayment as a result of intentional/unintentional misrepresentation of household income
- Retroactive rents are determined by recalculating the correct tenant rent based on omitted income during previous reexams and subtracting from previously charged rent
- Example:  $500 (correct rent) - $200 (tenant rent contribution) = **$300 retroactive rent** (per month)
- Take action in accordance with PHA policy

## How to CalculateRetroactive Rents (Continued)

- Obtain Social Security Earnings Statement (SSA Form 7004) for historical wage earnings (Form available on HUD’s website) for retroactive rent calculations
**Note:  **PHAs may not use the form HUD-9886 or other PHA equivalent consent form to obtain this information.  Must use SSA form 7004

## SSA Form 7004

- Tenant signs & dates here

**PHA stamps their address **
**Here to receive info.  Include**
**tenant reference #**

- PHA may request via mail or online at _[www.ssa.gov](http://www.ssa.gov/)_
- Delivery dates:  Online requests: 2-4 weeks;
- Mail requests: 4-6 weeks

## Sample Social Security Earnings Statement

- Reported earnings for each year is listed

- Useful for calculating retroactive rents

## HUD Guidance on Repayment Agreements

- Explain to the tenant how the retroactive rent was calculated and for what time period it covers
- Provide tenant a written retroactive rent repayment agreement outlining what caused the PHA to calculate a retroactive rent (i.e. tenant did not disclose employment income during mandatory annual reexams for 2007, 2006 & 2005); how much is owed; amount of monthly payment in addition to regular rent; and consequences for default.
**PHA staff and tenant should sign a repayment agreement**
- Include payment schedule
- PHA discretion in determining length of time for tenant to pay retroactive rent

## HUD Guidance onRetroactive Rent Policies

- Educate judicial system, tenant groups and tenants on retroactive rent procedures
- No HUD mandated policies
- PHAs have discretion to establish their own policies
- PHA policy should be general so that the merit of each case is viewed and action taken accordingly (“Each case will be reviewed on a case-by-case basis”)
- No two cases are alike!

## Calculation of Retroactive Rent & Sample Repayment Agreement

- See EIV Case Study # 1 (Solution)
- Handout

## Reducing Deceased Tenants in PIH Programs

- Effective Use of the
- Deceased Tenants Report

## Deceased Tenants Reports	

- Identify deceased tenants in Public Housing and HCV programs
- PHAs should view report every month
- Take appropriate action
- Deceased tenant information also available at:
- Income Report (By HOH or Reexam Month)
- Failed Verification Report

## Accessing the Deceased Tenants Report

**Click on the Deceased Tenants Report link to access report**

## Deceased Tenants ReportSearch Criteria

- Can choose all programs
- or select specific program

- Can choose all reexam months
- or select specific month
**HUD recommends selecting**
**ALL reexam months**

## Deceased Tenants Report

## Deceased TenantSummary Information

## Deceased Tenants Details

- What should you do?

## PHA Action for Deceased Tenant

- Contact George’s next of kin or other family member
- Conduct home visit
- Upon confirmation of death:
- Complete **End of Participation (EOP) **50058
- Terminate HAP contract
- Follow-up with Landlord to collect overpaid HAP

## HUD Guidance on Deceased Tenants

- Confirm with HOH or next of kin (emergency contact person)
- Update family composition accordingly
- Complete EOP if deceased single member household
- Take any other action in accordance with PHA policy
_**Goal:**_ Zero (0) deceased tenants
_**Note:**_  For deceased single member households in public 	  housing, the PHA may need to seek judicial 	  	  intervention to regain possession of the unit

## New Hires Report

- Identify Tenants Who Have Started a New Job
- Useful for PHAs with Interim Increase Policy

## New Hires Information

- HUD requests two years’ worth of new hire information each month
- Useful for identifying tenants who have started a new job
- New Hire information is _**updated monthly**_ – most employers report in _**30 days or less**_ from date of hire
- For PHAs with an interim increase reexam policy, EIV can alert you to new employment within 60 days of new hire
- Proactive outreach to tenants for rent adjustments in a timely manner
- Eliminate/reduce amount of tenant retroactive rent
- Reduce need for written 3rd party verification of new employment

## Accessing the New Hires Report

**Double cick on the **
**New Hires Report **
**link to access report**

## New Hires ReportSearch Criteria

- Can choose all programs
- or select specific program

- Can choose all reexam months
- or select specific month
**HUD recommends selecting**
**ALL reexam months**

## New Hires Summary Report

## New Hires Details Report

**Current New Hire Information!**

## New Hire Date Not Available

- Hire date not transmitted – confirm hire date
- with tenant or employer

**Note:  Obtain documentation from tenant regarding effective date of new employment.  **
**Pursue traditional 3****rd**** party verification if  tenant can not provide PHA with acceptable**
**documentation.**

## Different Employer Name in Employment & Wage Sections of Income Report

**1**

**2**

**3**

**4**

- Same employer; Different name; Same FEIN

## New Hire & Wage Information

**User will not see wage information for Q2 of 2008 until Nov 2008**

## HUD Guidance onNew Hires Information

- Employer address may be that of payroll office, company headquarters, etc.
- Employer telephone number is not available in EIV
- PHA can Google company name to locate local address and telephone number, should additional information be required
- Termination date of employment not available in EIV
- New Hire date may not be in EIV because:
- Employer did not report in timely manner
- Tenant has been employed by company more than 2 years
- Due to 5 month lag time in wages, there may be no wages posted for new hire information
- Wage information is received quarterly (Feb, May, Aug, Nov)
- New Hire information is received monthly

## Correcting Incorrect Tenant Personal Identifiers

- Using EIV’s Failed EIV Pre-Screening and Failed Verification Reports

## Failed EIV-Prescreening Report

- Implemented in May 2008
- Identifies household members that were not sent to SSA for verification because the SSN or 50058 failed HUD’s EIV pre-screening test
- Identity Verification Status is **Not Verified** for 2 or more  months
- Provides information useful in correcting invalid tenant personal identifiers (Surname, DOB, SSN)
- Provides clarification of error descriptions
- Use this report to update your 50058s and improve PIC reporting rate

## Accessing the Failed EIV Pre-Screening  Report

- Click on the_** By Reexamination Month**_
- to access the Failed EIV Pre-screening
- Report

## Failed EIV Pre-Screening ReportSearch Criteria

- Select Program Type
- All PIH Programs
- Public Housing
- Section 8
- Select Reexam Month
- All Reexam Months
- Specific Month
- Select Participant (PHA) Code
- If more than one PHA code there will be a drop down menu to select a PHA

## Failed EIV Pre-Screening Report

**Double click on this link to**
**access details of report**

## Failed EIV Pre-Screening Report (Details)

**Click here for **
**error descriptions**

## Error Description Help

## Failed Verification Report

- Provides information useful in correcting invalid tenant personal identifiers:
- Incorrect SSNs
- Date of Birth
- Surnames
- Identify individuals who are receiving SS/SSI benefits
- Identify deceased household members
- Use this report to update your 50058s and improve PIC reporting rate

## Accessing the Failed Verification  Report

- Click on the_** By Reexamination Month**_
- to access the Failed Verification Report

## Failed Verification ReportSearch Criteria

- Select Program Type
- All PIH Programs
- Public Housing
- Section 8
- Select Reexam Month
- All Reexam Months
- Specific Month
- Select Participant (PHA) Code
- If more than one PHA code there will be a drop down menu to select a PHA

## Failed Verification Report

**Double click**
**on link to access**
**details**

## Failed Verification Report - Details

**Correct**
**SSN**

**Indicator of **
**payable SS/SSI**
**benefits & correct **
**DOB **

## How to Correct Errors

- Incorrect DOB
- Update 50058 with SSA-provided DOB (at end of error message)
- If not provided, request proof of DOB from tenant
- Incorrect SSN
- Update 50058 with SSA-provided SSN (at end of error message)
- If not provided, request proof of SSN
- Incorrect Surname
- Ask tenant for other surname(s) used
- Request proof of surname being used on SSA records

## HUD Guidance onFailure Reports

- No income information is obtained for any individual listed on this report
- Update 50058s **ASAP** to obtain income information
- Failed Verification Reports often provides:
- Correct SSN
- Correct DOB
- Informs you if tenant is receiving SS/SSI benefits
- Ask the tenant for a current benefit verification letter

## Reducing Tenant Receipt of Multiple Rental Assistance

- Effective Use of EIV’s
- Existing Tenant Search &
- Multiple Subsidy Report

## Use EIV to Help Eliminate Tenant Receipt of Multiple Rental Assistance

- Use the Existing Tenant Search for all applicants
- Use the Multiple Subsidy Report for all current participants
- PIC & TRACS databases are searched for occurrence of same SSNs showing up more than once in PIH & MFH programs

## Accessing the Existing Tenant Search

**Click on the Existing Tenant Search link to access report**

- Find out if an applicant is already receiving rental assistance before admission

## Existing Tenant Search

- Simply type in any SSN and click get report
- Both PIH & MFH databases are searched
- Report displays information on current tenancy as reported in PIC & TRACS

## Existing Tenant Search Results

## HUD Guidance OnApplicant’s Receiving Multiple Assistance

- Confirm current tenancy in other HUD rental assistance programs with applicant (or tenant), PHA or MFH owner/agent
- Do _**not lease-up**_** **until confirmation of no double subsidy or termination in other program
- It is not uncommon for families to transition from one program to another

## Accessing the Multiple Subsidy Report

**Click on the Multiple Subsidy Report link to access report**

- Find out if your tenant may be receiving multiple rental assistance

## Multiple Subsidy Report

- Allows user to search within PIH and MFH programs to identify individuals that may be receiving multiple rental subsidy

## Multiple Subsidy ReportSummary Reports

- Lists individuals that may be receiving multiple rental subsidy

## Multiple Subsidy ReportDetail Reports

- This Section 8 tenant
- appears to be on the
- HCV and MFH
- Project-based Section
- 8 programs

## Multiple Subsidy ReportIndicator on Household Income Report

- Indicator

## Existing Tenant SearchMultiple Subsidy ReportWhat to do if there is a match

- Advise applicant/tenant it appears he/she is already receiving assistance
- Give applicant/tenant opportunity to explain and/or provide documentation he/she is not still assisted
- If necessary, contact PHA to confirm current tenancy status
- Update family composition on 50058, if necessary
- Take action in accordance with PHA policy

## Visit HUD’s Web Page For More Information on UIV/EIV

- _[www.hud.gov/offices/pih/programs/ph/rhiip/uiv.cfm](http://www.hud.gov/offices/pih/programs/ph/rhiip/uiv.cfm)_

## Question & Answer Session

## For Help with the PIH-EIV System

**Contact the EIV Coordinator **
**at your local HUD Field Office**

## We Hope You Enjoyed This  EIV Training Session 

***U.S. Department of Housing & Urban Development***
***Office of Public and Indian Housing***
***Office of Public Housing & Voucher Programs***