# Presentation: 721387

## Payment Automation Manager (PAM)

- KFC Customer Advisory Board
- December 12, 2006

## PAM Project Update: Agenda

- What is PAM?
- Agency’s View of PAM
- GWA Features
- Status of Project
- Agency Implementation Readiness Plans
- Schedule / Timeline of Releases
- Questions / Concerns

## PAM Project Update: What is PAM?

- The PAM project was initiated to standardize 30+ applications currently used to process payment requests.
- Because a substantial percentage of the payment functionality is common to all payment types, development of a single, modular application is the appropriate course of action.
- PAM will continue to support all current FPA file formats until agencies adapt the standard format which includes the GWA TAS/BETC requirements.

## PAM Project Update: What is PAM?

- Develop and deploy a robust, standardized application employing new technologies where appropriate.
- Take a phased approach to the development and delivery.
- Meet all functional and nonfunctional business requirements set forth by FMS Users and business owners.
- Payments made through the system are  done right the first time: on time, every time.

## PAM Project Update:  PRF Lifecycle (Current)

- PRF
- payment
- requests

- Certification

- Accept
- PRF

- Certify
- PRF

- Collect
- Debt

- Issue
- Checks

- Issue
- ACHs

- Issue
- Xfers

- Accept
- Certification

## PAM Project Update:  PRF Lifecycle (PAM)

- PRF
- payment
- requests

- Certification

- Accept
- PRF

- Certify
- PRF

- Collect
- Debt

- Issue
- Checks

- Issue
- ACHs

- Issue
- Xfers

- Accept
- Certification

## PAM Project Update: Agency’s View of PAM

- Trace number and check numbers assigned in the order received
- Internal process automation
- Reduces workload
- Increases accuracy
- Moves payments thru the system quicker

**Notes:**
Agency can derive check number based on check range and position in file
Things move faster; this will be a culture change, because there is currently a delay for all of the matching to take place.  File will immediately be processed when the file is certifying, this will create a much shorter timeframe

## PAM Project Update: Agency’s View of PAM

- Increases FMS’s visibility into processing
- Response to inquiries
- Improves our ability to recover from outages
- System more flexible to changing needs

**Notes:**
Better response to agency inquiries – more RFC staff can see the files
DR/Center loss designed into product
System controlled by configurable parameters
Specific agency / type of payment work flow
On demand geographic distribution of print

## PAM Project Update: GWA Features

- 100 unique TAS / BETC within certification per payment
- PAM will not stop payments based on TAS / BETC validation
- Bulk File Analysis Report
- MOU from agencies for deriving TAS / BETCs
- One for One (ALC / BETC)

## PAM Project Update: Status of Project

- Demonstrate a working subset of the application will run on the proposed architecture
- Integration of components / technologies
- Throughput measurement
- Security
- Techniques and Methods

## PAM Project Update: Status of Project

- Baseline for Production Releases
- Predictability
- C&A Activities
- Ensures that information processed, stored or transmitted by the system is adequately protected with respect to requirements for confidence, integrity and availability

## PAM Project Update: Agency Implementation Readiness Plan

- Requirements Review / Validation
- Testing period with converted types of payment
- Testing with standard format
- Agency configuration
- Process of Testing
- Based on payment type

**Notes:**
What we need from the agencies:
Point of Contact to schedule testing
Whether or not they are going to switch to the new format
Testing:  Based on payment type
Based on what type of payments an agency makes, an agency could test in one release or in all four
The agency will get a pre edit back, as they do currently this will come either through Connect Direct or via email (not guaranteed)
There will also be an additional report that shows invalids, this will be available either on a CD or by email (may have to discontinue)

## PAM Project Update: Schedule / Timeline of Releases

- Release 1:  Mid CY2007
- SSI Monthly
- SSI Daily
- Release 2:  End CY2007
- OPM
- Partial Pay
- Release 3:  Mid CY2008
- TBD

**Notes:**
The dates of Releases one and two have not been confirmed, but in the October MSG, it was approved to have SSI and OPM in the first two releases.  
A more detailed timeline and schedule will be known next year.  
We will provide a timeline to take into consideration their schedules
If an agency is making major modifications of their own this will be considered as we do not want to have to work with the PAM conversion as well agency modifications

## PAM Project Update: Schedule / Timeline of Releases

- Business drivers could change implementation schedule or order of types of payments
- Data Center Reconfiguration
- Postal Requirements
- Four State Bar Code

**Notes:**
Data Center reconfiguration:
FMS primary computer center and platforms are currently at our Hyattsville Regional Operations Center (HROC)
By the end of FY 2009 all functions performed at HROC will be relocated and transferred to the Kansas City Regional Operations Center (KROC).  Distributed between KROC and BPD

## PAM Project Update: Points of Contact

- Gary Beets, Project Sponsor
- 816-414-2001
- Cynthia Sheppard, Project Manager
- 816-414-2301
- Ed Barlett, Deputy Project Manager
- 816-414-2304
- Jesse Chavez, Program Analyst
- 816-414-2108
- Lisa Ford, FRB Business Support Manager
- 816-414-2045