# Presentation: 906460

## Recovery and Redundancy of Transportation Management CentersContract No. DTFH61-01-C-00181

**Kick Off Meeting**
**December 6, 2005**

***PB Farradyne***

## Presentation Overview

- Project Purpose
- Key Issues
- Project Tasks
- Project Approach
- Key Milestones
- Action Items and Next Steps
- Project Team
- Project Contacts

## Project Purpose

- TMC Pooled Fund Study Project
- Develop a Technical Document that:
- Provides guidance and recommended practices on planning, developing, and implementing recovery and redundancy plans
- Characterizes recovery and redundancy within the TMC environment
- Makes clear why recovery and redundancy is important
- Recommends best practices
- Offers lessons learned
- Offers practical solutions

## Key Issues

- Underlying issues of catastrophic events:
- Loss of infrastructure
- Loss of key personnel
- Loss of systems
- Community-wide disaster
- Risk mitigation strategies:
- Redundancy of staff, systems, field devices and communications
- Documentation of SOP’s and EOP’s
- System testing and exercises
- Physical and electronic security

## Project Tasks and Approach

- Task A: Annotated Outline, References, and Work Plan
- Literature review
- On-site interviews
- Annotated outline
- Task B: Produce Technical Documents
- Technical document mockups
- Draft and final technical documents
- Task C: Outreach Material and Distribution Plan
- Project fact sheet
- Presentations
- Distribution plan

## Task A Approach – Literature Review

- Initial literature search will cover material related to the underlying issues of recovery and redundancy
- Will include technical documents related to security and cybersecurity
- May include additional reports gathered from on-site visits

## Task A Approach - On-Site Interviews

- Ten (10) TMC’s including:
- State transportation operations centers
- Regional transportation operations centers
- State Homeland Security Fusion Center
- Focus of interviews will be on experience in terror attacks, weather events, and other emergencies
- Draft questions will be prepared prior to the site visits and revised, if necessary, following interviews

## Task A Approach – On-Site Interviews

- TRANSCOM
- VDOT NOVA District Smart Traffic Center
- Seattle TMC
- West Palm Beach TMC
- TravInfo TMC
- Baton Rouge, LA TMC
- Kentucky Statewide TMC and Homeland Security Fusion Center
- Minneapolis TMC
- Boston / Central Artery TMC
- Atlanta TMC

## Task A Approach - Annotated Outline

- Initial, Draft and Final annotated outline will focus on:
- High-level issues
- Key components
- Themes
- Messages
- Chapter and section organization
- COTM / TMC PFS Conference Calls to discuss / address comments to initial, draft and final annotated outlines

## Task A Deliverables

- Project kickoff meeting and presentation
- Project fact sheet
- List of technical references
- Detailed work plan
- Initial, draft, and final annotated outlines

## Task B Approach - Technical Document

- Prepare three (3) technical document mock-ups to show alternative presentation methods of technical information
- Draft / Final technical document will be based on the annotated outline
- COTM / TMC PFS Conference Calls to discuss / address comments to:
- Technical Mockups
- Draft Technical Document

## Task B Approach - Technical Document

- Draft technical document will tie together the work conducted to this point (example below)

| System Type | Characterization | Threat | Impact | Mitigation |
| --- | --- | --- | --- | --- |
| 
Signals | 
Dial-up network | Unauthorized person dialing into the network | System running with unauthorized data | Password protection and dial back service |

## Task B Deliverables

- Three technical document mockups
- Draft technical document
- Final technical document

## Task C Approach - Outreach Materials

- A fact sheet will be provided for use by the COTM and TMC PFS members through the project
- The fact sheet will summarize:
- Project significance
- Project purpose
- Intended audience
- Key challenges
- Key topics
- Recommended mitigations strategies
- Project deliverables
- Project contacts

## Task C Approach - Outreach Materials

- Presentation materials will include slides and speaker notes when requested
- A project presentation will be prepared as a 15-minute overview for a general audience.
- The subject presentation will provide more detailed technical information geared towards executives, managers, and technical staff of TMCs

## Task C Approach - Distribution Plan

- The distribution plan will be used to raise the level of awareness of availability of the technical document
- Distribution channels are anticipated to include:
- FHWA Resource Centers
- FHWA Division Offices
- Electronic notice to TMC officials
- List of agencies, organizations, and web sites

## Task C Deliverables

- Project fact sheet
- Project presentations
- Subject presentations
- Distribution plan

## Key Milestones

|  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| Dec 2005 | Jan 2006 | Feb 2006 | Mar 2006 | Apr 2006 | May 2006 | Jun 2006 | Jul 2006 | Aug 2006 | Sep 2006 | Oct 2006 | Nov 2006 | Dec 2006 | Jan 2007 | Feb 2007 |

- Project Kickoff, Submit References, Work Plan

- Submit Draft Annotated Outline

- Submit Final Annotated Outline

- Submit Technical Document Mockups

- Submit Draft Technical Document

- Submit Final Technical Document

- Submit Final Fact Sheet and Presentations

- Re-submit Final Technical Document

## Task A

| Deliverable |  | Due |
| --- | --- | --- |
| A.1 | Kickoff Meeting | Complete |
|  | Project Fact Sheet | Complete |
|  | Project Presentation | Complete |
| A.2 | List of References & Work Plan |  |
|  | List of References | Complete |
|  | Work Plan | Complete |
| A.3 | Annotated Outline |  |
|  | Initial Annotated Outline | 12/30/05 |
|  | Draft Annotated Outline | 02/10/06 |
|  | Final Annotated Outline | 06/15/06 |

## Task B

| Deliverable |  | Due |
| --- | --- | --- |
| B.1 | Technical Document Mockups | 07/14/06 |
| B.2 | Draft Technical Document |  |
|  | Draft Document | 09/12/06 |
|  | Complete Draft Document | 11/11/06 |
| B.3 | Final Draft Technical Document |  |
|  | Final Draft Document | 12/10/06 |
|  | Re-Submit Final Document | 01/21/07 |

## Task C

| Deliverable |  | Due |
| --- | --- | --- |
| C.1 | Project Fact Sheet |  |
|  | Revised Project Fact Sheet | 12/25/06 |
|  | Final Project Fact Sheet | 02/05/07 |
| C.2 | Project Fact Sheet
   Draft Project and Subject Presentations
   Final Project and Subject Presentations | 
12/25/06
02/05/07 |

## Action Items and Next Steps

- Project Kick-off Meeting Minutes
- Incorporate fact sheet, list of references, and work plan comments
- Commence:
- Literature review
- Questions for on-site interviews
- TOC on-site interviews
- Initial annotated outline

## Project Team

- FHWA
- Raj Ghaman, COTM

- PB Farradyne
- Jeffrey Arch (Project Manager)
- Andrew Iserson (Technical Director)
- Cary Vick (Advisor)
- Robert Murphy (Advisor)
- Cliff Conklin (Advisor)
- David Howell (Advisor)
- Nu Rosenbohm (Team 1)
- Susan Armstrong (Team 1)
- Don Correll (Team 2)
- Noah Goodall (Team 2)

## Project Contacts

**	**Raj Ghaman
**	**Contract Office Task Manager (COTM)
- 	Federal Highway Administration
**	**Turner Fairbanks Highway Research Center
- 	Phone: 202-493-3270
- 	Fax: 202-349-3419
- 	_[Raj.Ghaman@fhwa.dot.gov](mailto:Raj.Ghaman@fhwa.dot.gov)_
- 	Jeffrey P. Arch, P.E
- 	Task Order Manager
- 	PB Farradyne
- 	Phone: 301-816-1859
- 	Fax: 301-816-1859
- 	_[Arch@pbworld.com](mailto:Arch@pbworld.com)_