# Presentation: 396952

## Presentation to the DOE-ISM Scoping Team

**An Overview of the Integrated Safety Management Program at BNL**

**Michael J. Bebon, Deputy Director for Operations**
**James Tarpinian, Assistant Lab Director, ESH&Q**
**May 8, 2007**

## Summary of BNL ISM Program

***Program has strong senior management support***
***ISM has reduced worker injuries***
***Our Integrated Assessment Program has helped identify our weaknesses***
***We aggressively work to continuously improve; ISM/Safety Improvement Plan drives our improvement agenda; much work remains***
***We have pursued “subprograms” – OHSAS 18001 and ISO 14001 – to strengthen ISM functions and principles; HPI is our latest initiative***
***SBMS underpins the program ***

***Program has strong senior management support***
***ISM has reduced worker injuries***
***Our Integrated Assessment Program has helped identify our weaknesses***
***We aggressively work to continuously improve; ISM/Safety Improvement Plan drives our improvement agenda; much work remains***
***We have pursued “subprograms” – OHSAS 18001 and ISO 14001 – to strengthen ISM functions and principles; HPI is our latest initiative***
***SBMS underpins the program ***

***Program has strong senior management support***
***ISM has reduced worker injuries***
***Integrated Assessment Program has helped identify weaknesses***
***Aggressively work to continuously improve ISM/Safety Improvement Plan drives our improvement agenda***
***Pursued “subprograms” – OHSAS 18001 and ISO 14001 – to strengthen ISM functions and principles***
*** ******HPI is latest initiative***
***SBMS underpins the program ***

## BNL’s Environment, Safety, Security and Health (ESSH) Policy

- This document is a statement of BNL’s ESSH policy.  BNL is a world leader in scientific research and strives to demonstrate excellence in protecting people, property and the environment.  I expect every employee, contractor, and guest to take personal responsibility for adhering to the following principles:
_**Environment:**_ We protect the environment, conserve resources, and prevent pollution.
_**Safety:**_ We maintain a safe workplace and we plan our work and perform it safely. We take responsibility for the safety of ourselves, coworkers and guests.
_**Security:**_ We protect people, property, information, computing systems, and facilities.
_**Health:**_ We protect human health within our boundaries and in the surrounding community.
_**Compliance:**_ We achieve and maintain compliance with applicable ESSH requirements.
_**Community:**_ We maintain open, proactive and constructive relationships with our employees, neighbors, regulators, DOE, and our other stakeholders.
_**Continual Improvement:**_ We continually improve ESSH performance.
- In addition to my annual review of BNL’s progress on ESSH goals and adherence to this policy, I invite all interested parties to provide me with input on our performance relative to this policy, and the policy itself.
**Sam Aronson**
**September 6, 2006**

## ISM Program has driven improved safety performance...but goals not yet met

## ISM Program Improvement:

**Integrated Assessment Program shapes the ISM Improvement Agenda **
- October 2005 external assessment of ISM readiness
- Assessment of ISM CAP progress May 2006
- Bi-Monthly progress reviews of ISM/Safety Improvement Project
- Independent Oversight
- Operations Forum
- Line organizations’ self assessment                                               programs
- DOE HQ and BHSO assessments
- Events and issues management**                          **

## New ISM Initiatives:

**Information sharing opportunities are used to add new capability to our ISM program:**
**Battelle**
- Safety Summits
- Lab Operations Committee
- BSA Board Operations Committee
**EFCOG – Board of Directors, ISM WG, Acquisition Mgmt WG, Infrastructure WG, Security WG**
**NLIC**
**American Society for Quality**
**ISM Champions meeting process**
**Nano safety research committee **

## The ISM/Safety Improvement Plan

**Created in Spring 2006 to “projectize” institutional ISM/safety improvement agenda**
**Work Breakdown Structure (WBS) built around:**
- Fall 05 ISM Readiness Review corrective actions
- Type B Arc Flash corrective actions
- BNL ISM Improvement initiatives
**Bi-monthly project reviews**
- Lab Sr management, line organizations, and DOE participate
**Project execution is an explicit objective in the Laboratory Annual Plan (ALP) and the Operations Business Plan**
**Based on experience to date, Plan will become a “permanent” continuous improvement process**

## ISM/Safety Improvement Project Plan WBS

## ISM/Safety Improvement Plan - Highlights

**High level actions currently active:**
- Institutional Feedback and Improvement
- Work Planning & Control Upgrades
- Documentation Upgrades
- Arc Flash Corrective Actions
- Worker Safety and Health Description (10 CFR 851)
**Significant actions recently completed:**
- OHSAS 18001 Registration
- Revamp Events and Issues Management
**New initiatives and recent emerging concerns**
- Safety basis documentation
- Human performance

## Status of ISM Project: Institutional Feedback and Improvement – Strategic and Annual Lab Plans

**Strategic Plan**
- Outlines long-term strategic intent (aka goals) over 5 to 10 year horizon
- Overall strategy is based on ‘strategic focus area’ framework
- These six focus areas represent major institutional risk categories
-  **Advancing the Frontiers of Science and Technology**
** ****Attracting and Sustaining Top Talent**
** ****Modernizing the Laboratory Infrastructure**
-  **Improving the Quality and Reducing the Cost of Business**
** ****Achieving Excellence in ESS&H**
-  **Fostering Stakeholder Relationships**

**Annual Laboratory Plan (ALP)**
**   ****Translates strategic intent into an annual laboratory agenda**
**   ****Balances  ‘improvement initiatives’ with ‘baseline performance’**
**   ****Communicates to all stakeholders the Laboratory’s priorities**
**   ****Provides a meaningful structure for Institutional Performance              Reporting and Assurance**
**  ****(Should evolve to be) framework for Lab’s annual performance    contract with DOE**

- Status of ISM Project: Institutional Feedback and Improvement –** Strategic and Annual Lab Plans**

## Status of ISM Project: Institutional Feedback and Improvement

**Laboratory Strategic Framework **
- Developed strategy framework balanced across 6 ‘focus areas’ (not just science.)
- Refined laboratory strategic plan; developed Annual Lab Plan (ALP)
- Developed and implemented an integrated planning and performance management/assurance calendar
**Institutional Decision Making Assurance Process**
- Re-aligned institutional-level performance reporting with ALP, implemented a common institutional level data collection and reporting tool – Performance Soft – PbViews
- Implemented a more robust Event/Issues Management process, re-tooled ATS

## Institutional Decision Making Assurance Process (continued)
Conducted external review of the role of Independent Assessment
Operations Forum and Operations Risk Committee meetings focus on risk identification
SR. management ‘January’ retreat focused on year-end performance self-assessment

- Conducted external review of the role of Independent Assessment
- Operations Forum and Operations Risk Committee meetings focus on risk identification
- SR. management ‘January’ retreat focused on year-end performance self-assessment

- Status of ISM Project:** ****Institutional ****Feedback and Improvement**

## Align Resource Allocation Process
FY07 incremental budget process informed by risks identified by mgmt retreat, operations risk committee meetings.
Begun BSA led review of resource allocation processes
Development of formal business planning process underway
Verify Sustainability and Effectiveness
Aligned senior management Roles, Responsibilities, Authorities & Accountabilities  (R2A2s) to reflect institutional  strategy execution and performance assurance

- FY07 incremental budget process informed by risks identified by mgmt retreat, operations risk committee meetings.
- Begun BSA led review of resource allocation processes
- Development of formal business planning process underway
**Verify Sustainability and Effectiveness**
- Aligned senior management Roles, Responsibilities, Authorities & Accountabilities  (R2A2s) to reflect institutional  strategy execution and performance assurance

- Status of ISM Project:** ****Institutional Feedback and Improvement**

## Strategic/Integrated Planning Process

## Status of ISM Project: Work Planning and Control

**Ability of Workers to successfully perform Hazard Identification and Mitigation (CF 2&3)**
- Used OHSAS 18001 Job Risk Assessment (JRA) process to partner safety SMEs with worker teams to identify risks at the task level
- Developed pilot to flow-down JRA information to the worker
- Updating “first-round” JRAs based on experience and lessons-learned
**Improve Worker ability to recognize  changed conditions**
- Worker/SME team developed guidelines for                                                       identifying changed conditions requiring “pause”                                                     and reassessment of hazards

## Status of ISM Project: Work Planning and Control

- Revised subcontract terms and conditions to ensure appropriate flow-down
- Provided “model” Contractor Health and Safety Plan for contractor use
- Developed new Web Requisition process to integrate ISM into Purchase Orders through Work Control Manager/Coordinator and Experimental safety review Coordinator involvement
**All Work is Planned (Skill of the Craft was being misinterpreted as Work Planning Not Required)**
- Developed new work planning and control framework/process enhancements worker planned, pre-planned and permit planned.

- Status of ISM Project:** ****Work Planning and Control**

## Selection, training and qualification requirements for work control managers/coordinators
Developed Job Training Assessment (JTA) for Work Control Managers/Coordinators 
Established training targets
WCM Meetings increased to monthly from                          quarterly
WCM teams used to develop new                                            processes
Work Planning & Control Subject Area update
Work Control Managers’ workshop sessions held weekly
Rewrite about 1/3 complete
Rewrite discussions with WCMs extremely valuable
Process “reengineering” being done in conjunction

- Developed Job Training Assessment (JTA) for Work Control Managers/Coordinators
- Established training targets
- WCM Meetings increased to monthly from                          quarterly
- WCM teams used to develop new                                            processes
**Work Planning & Control Subject Area update**
- Work Control Managers’ workshop sessions held weekly
- Rewrite about 1/3 complete
- Rewrite discussions with WCMs extremely valuable
- Process “reengineering” being done in conjunction

- Status of ISM Project:** Work Planning and Control**

## 	BNL conducted a site-wide review of our requirements management systems (MSs) for compliance with contract requirements. 
The goal is to verify that all existing requirements information for each MS is current and accurate.
Update every record of decision for each requirement.
95% complete for all 29 management systems.
Continuing to resolve several pending requirement matters; expect to be resolved within the next month. 

- The goal is to verify that all existing requirements information for each MS is current and accurate.
- Update every record of decision for each requirement.
- 95% complete for all 29 management systems.
- Continuing to resolve several pending requirement matters; expect to be resolved within the next month.

- Status of ISM Project:** ****Documentation**

## Corrective Action Plan approved by DOE/BHSO Jan 07
Plan specified 56 deliverables for BNL; 2 for DOE
45 deliverables completed and submitted to BHSO
20 approved by BHSO to date
Last deliverable scheduled for completion 12/30/08
Eleven open deliverables include:
Arc Flash calculations and labeling
Complete installation of protective hardware
Evaluate surge suppressor performance
Process and documentation upgrades
CAD and balance of plant included

**Plan specified 56 deliverables for BNL; 2 for DOE**
- 45 deliverables completed and submitted to BHSO
- 20 approved by BHSO to date
- Last deliverable scheduled for completion 12/30/08
**Eleven open deliverables include:**
- Arc Flash calculations and labeling
- Complete installation of protective hardware
- Evaluate surge suppressor performance
- Process and documentation upgrades
- CAD and balance of plant included

- Status of ISM Project:** CAD Arc-Flash Type B CAP**

## Status of ISM Project: Improvement Initiatives

- Provided the value of a Third Party registration of BNL’s Occupational Safety and Health Management System
- Helped BNL to develop better tools for worker involvement in work planning and risk mitigation, senior management review of feedback and improvement and setting goals and objectives for program improvement
- Achieved Lab-wide registration in December 2006.
- Next Annual review scheduled for May 2007
**Safety Work Observation**
- Trained all Level 1 and 2 Managers across the Lab
- Trained F&O management down through the supervisors
- Developed a tracking database

- Status of ISM Project:** ****Improvement Initiatives**

## Worker Safety and Health (10CFR851)
Submitted final draft to BHSO for approval May 4; anticipating approval prior to May 25
Held informational meetings with subcontractors
Developed gap analyses
Anticipating NTS (programmatic deficiency) reporting for:
Industrial hygiene
Fire protection
Electrical safety
Occupational medicine for subcontractors
Initial stages of developing a Human Performance Strategy for Implementation at BNL 
Worked with DOE Office of Corporate Safety Programs [HS-31]

- Submitted final draft to BHSO for approval May 4; anticipating approval prior to May 25
- Held informational meetings with subcontractors
- Developed gap analyses
- Anticipating NTS (programmatic deficiency) reporting for:
- Industrial hygiene
- Fire protection
- Electrical safety
- Occupational medicine for subcontractors
**Initial stages of developing a Human Performance Strategy for Implementation at BNL **
- Worked with DOE Office of Corporate Safety Programs [HS-31]

- Status of ISM Project:** Improvement Initiatives**

## Questions & Answers

**DOE HSS ISM Scoping Visit**