# Presentation: 327576

## Enhancing Partnerships in the Pacific

**Enhancing Partnerships in the Pacific**

**Mr Tim Abberton**
**Airport Services**
**Safety Manager**
**Airservices Australia**
**5****th**** April 2005**

- Template Last Updated: 24 February 2005

## Introducing Airservices Australia

_**Introducing Airservices Australia**_

- Air traffic corporation with a strong safety culture
- Australian Federal Government is our shareholder
- Provide airspace and airside services on a commercial basis
- National service provider for Australia
- 3,000 staff, AUD$600m p.a.
- Control 11% of the world area
- 3.8 million aircraft movements p.a.
- Growing our business in the Pacific and elsewhere
- Government mandate September 2003
**              **

## Services we provide

- Two broad categories - airspace and airside
- Tower air traffic control
- Airspace management
- Crash Fire rescue
- Infrastructure support
**          **

_**Services we provide**_

## Airservices Australia’s Air Traffic Control Towers

## Comparison of Australia to the USA

## Our full international footprint

- Airspace

- Honiara High level Airspace
- (under Contract)

_**Our full international footprint**_

**South Africa****, **

**Fiji, Solomon Islands, Nauru, Kiribati, Samoa,**
**NZ**

**Australia**

**PNG**

**Indonesia**

**Singapore**

**Vietnam**

**India**

**Middle East**

**China**

**USA**

**Thailand**

**Sri Lanka**

**Philippines**

**Sweden**

**Mauritius**

**Nepal**

**Taiwan**

**United Kingdom**

**Canada**

_**Market Activity**_

## Airservices Australia in the Pacific

- Equator

- Australian
- Airspace

- Honiara High level Airspace
- (under Contract)

_**Airservices Australia in the Pacific**_

## Partnership is our way of business

- Platform of our strategic direction
- To be the preferred global _**partner**_ for air traffic and related aviation services
- Partnership focus in four areas
- Air Navigation Service Providers
- Customers (airlines, air transport operators, other contract customers)
- Airport owners and operators
- Other leading suppliers in the aviation market
- CANSO recognised effectiveness of strategy (2003)
- Strategic Partnering Charter - centrepiece for strong partnerships

_**Partnership is our way of business**_

## Characteristics of a strong partnership

- Shared understanding of the future
- Strong level of trust between partners
- Commitment to work together to improve operations
- Good understanding of each others business
- Regular communication
- Regular measurement of performance

_**Characteristics of a strong partnership**_

## Airservices Pacific Inc. – Where does it fit?

- Company incorporated in the United States
- Wholly owned by Airservices Australia
- Workforce of US citizens
- Board with a mix of Australian and US experience
- Established to manage the Federal Contract Towers Operations in the Western Pacific
- Represents our most recent step in establishing partnerships in the region

_**Airservices Pacific Inc. – Where does it fit?**_

## Airservices Pacific – enhancing partnerships in the region

_**Airservices Pacific – enhancing partnerships in the region**_

- Early days – coming up to 90 days of operations
- Transition focus – first 60 days
- Operations Review – next 30 days
- Partnership focus – within first 6 months
- Objective – a strong collaborative business model
- Staff and management – just culture
- Customers + stakeholders
- Federal Aviation Administration – regional + HQ focus
- Airport Operators
- ‘Flying’ customers

**Strategic Partnering Charters**

## Why choose Strategic Partnering Charters?

_**Why choose Strategic Partnering Charters?**_

- Gives you structure to work with customers + stakeholders
- Sets a course of action (including prioritising issues)
- Helps you develop a shared vision for the future
- Moves away from adversarial relationships
- Allows you to measure progress easily/regularly
- Helps you integrate customer issues into your business planning
- Strategic Partnering Charters are operating in Australia and are emerging in the Pacific
- Australian examples – Qantas, Emirates, Sydney Airport, 				  Brisbane Airport

## Questions

**Questions**

**Mr Tim Abberton**
**Airport Services**
**Safety Manager**
**Airservices Australia**
**5****th**** April 2005**

- Template Last Updated: 24 February 2005