# Presentation: 269768

##  

Developed and Presented 
By
Financial Operations Division
Denver Finance Center
U.S. Small Business Administration

- Developed and Presented
- By
- Financial Operations Division
- Denver Finance Center
- U.S. Small Business Administration

**Pay.Gov**

**Payment Management Customer Conference**
**August 28, 2008**
**Hosted by SFC Customer Advisory Board**

## Question

- Is Pay.Gov really the greatest thing since peanut butter?

## What is Pay.Gov?

-   Pay.gov is a secure government-wide financial 	management transaction portal managed by the 	U.S. Department of the Treasury's Financial 	Management Service, developed in conjunction 	with the Federal Reserve Bank of Cleveland.
-   It offers various on-line electronic financial 	services that Federal agencies can use to 	improve debt collection and collecting and 	processing payments electronically.

## Pay.Gov Functions

**Collections Service:**
-  Credit Card Processing
-  ACH (Automated Clearing House) Direct Debit
**Forms Service**
**Billing/Notification Service**
**Reporting Service**

## How does it work?

- Pay.Gov uses many ways to initiate a collection through the collection services.
-  Hosted Form
-  Interactive Voice Response Unit (IVR)
-  Collections Control Panel

## How we use forms 

**Four major forms used in Pay.Gov**
_**1201**_ (Borrower Notice) is our monthly billing notice sent to SBA serviced loans.  These are primarily Disaster loans.
_**1544**_** **(Message) is used for a variety of billings but primarily with our participating lenders.
_**172**_ (Transaction Report on Loans Serviced by Lender) is used to obtain servicing data and the remittance on the SBA portion of participated loans.
_**Admin**_  (Administrative) is used to collect various monies owed to the agency by employees.

## Form 1201

## Form 1544

## Form 172

##  APE  

## How to Pay

**ACH Debit:**
- Deducted directly from their checking or savings account
**Credit/Debit Card:**
- Processed directly with your Credit Card Company and/or Financial Institution.

## ACH Payment Screen

## ACH Payment (cont)

## ACH Payment (cont)

## ACH Payment (cont)

## Credit/Debit Card Payment

## Credit/Debit Card (cont)

## Credit/Debit Card (cont)

## Reporting Service

**Online Reports**
- Pay.Gov has many online reports that can be accessed to assist 	you 	with posting detail, return items, research and reconciliation.** **
**Activity Files Download**
- ACH Activity
- Credit Card Activity
- Collections Activity
**File Format**
- XML

## Benefits of using Pay.gov

- Free to customers
- Gives customers a choice of settlement
- Gives customers internet option
- Customers can set up recurring payments
- Customers can self register
- Great customer (agency) service (FRB)

## Benefits (cont)

- Free to agencies
- Faster Settlement
- Can Automate the process
- Pay.Gov maintains a help desk
- Lower cost to settle EFT versus checks
- Aids in your compliance with Treasury’s SCMA

## Statistics 

| FY 06 |  |  |
| --- | --- | --- |
| ACH | 31,752 | $22,912,455.72 |
| Credit Card | 27,938 | $8,928,466.16 |
| FY 07 |  |  |
| ACH | 191,531 | $100,869,065.87 |
| Credit Card | 123,068 | $36,808,606.24 |
| FY 08 |  |  |
| ACH | 250,990 | $129,071,945.14 |
| Credit Card | 149,703 | $46,185,819.44 |
|  |  |  |
|  |  |  |

## Other initiatives

- PCC-OTC (Paper Check Conversion)
- Lender EFT Mandate

## Answer

- Yes it is!!!

## Additional Information

- To view pay.gov go to:
- _[https://www.pay.gov/paygov/](https://www.pay.gov/paygov/)_
- To view documents on pay.gov go to:
- _[https://qa.pay.gov/agencydocs/index.html](https://qa.pay.gov/agencydocs/index.html)_

## Contacts:
Financial Management Service
Marshall Henry (202) 874-6940
marshall.henry@fms.treas.gov
JoDee DeVillier (202) 874-6920
Jodee.devillier@fms.treas.gov

- Financial Management Service
- Marshall Henry (202) 874-6940
- _[marshall.henry@fms.treas.gov](mailto:marshall.henry@fms.treas.gov)_
- JoDee DeVillier (202) 874-6920
- _[Jodee.devillier@fms.treas.gov](mailto:Jodee.devillier@fms.treas.gov)_

**Pay.Gov Contacts**

## Thank you for attending

- Contact Person
- Jim Bates
- Phone: 303-844-5753
- Fax: 202-481-2519
- _[james.bates@sba.gov](mailto:james.bates@sba.gov)_