# Presentation: 571139

## Federal Highway Administration 

**Federal Highway Administration **
**Resource Center**

**September 11, 2007**

## FHWA Resource Center

**Vision**
- To be the leader in advancing transportation technologies and solutions.
**Mission**
- To advance transportation technologies and solutions through training, technical assistance, technology deployment and partnerships.

**Notes:**
Think of the FHWA Resource Center as a hub for transportation solutions—a core group of “can do” professionals with the expertise and know-how to help solve transportation challenges. 
We partner with many diverse offices and agencies working on transportation projects throughout the Nation.  
Every day we collaborate with the division and headquarters offices in the FHWA to serve State DOT’s; transportation organizations; highway associations; private industry; academia; and the traveling public. 

## FHWA Resource Center

- Technical Assistance
- Training and Workshops
- Technology Deployment
-  Partnerships

**Notes:**

The FHWA Resource Center’s mission is to advance transportation technologies and solutions through technical assistance, training, technology deployment, and partnership. 

## FHWA Resource Center

**San**** ****Francisco, CA**

**Olympia Fields, IL**

**Baltimore, MD**

**Atlanta, GA**

**Lakewood, CO**

- One Resource Center—Five Locations

**Notes:**
The FHWA administers the Federal Highway Administration Resource Center to provide expert technical assistance, technology deployment, and training on a full range of transportation matters to the FHWA Divisions, State Departments of Transportation (DOT), and other customers, in advancing the Federal-aid Highway Program and quality initiatives. 

The FHWA Resource Center technical staff offers specialized assistance nationwide in the following disciplines: Air Quality, Civil Rights, Construction and Project Management, Environment, Finance, Geotechnical Engineering and Hydraulics, Operations, Pavements and Materials, Planning, Safety and Highway Design, and Structures. 

## FHWA Key Business Processes       Resource Center Sub Processes

- Program Delivery
- Expert assistance
- Technical Assistance
- Facilitators of transportation solutions
- Workshops

- National Policy Leadership
- Interagency coordination
- Multi-modal collaboration
- Technology Deployment
- Technology transfer

**Notes:**
The Resource Center is an integral part of FHWA in delivering the Federal-aid Program and achieving agency strategic goals. 
The Center's key business sub-processes of technology deployment, interagency/intermodal coordination, technical assistance, and training support the FHWA key business processes of technology deployment, national policy leadership, technical assistance, and program delivery.

## Who Do We Serve?

- Division Offices
- Headquarters Program Offices
- Federal Lands Offices
- Through these primary customers, the RC also serves other partners working toward the advancement of the nation’s transportation system:
- State Departments of Transportation
- Local transportation authorities
- Other federal agencies
- AASHTO & other industry and academic groups

**Notes:**
FHWA is successful as an agency because all organizational units of the agency work together and use aligned performance plans to achieve common goals.
The Resource Center is a valued asset working hand in hand with all of FHWA's customers, customizing services to meet needs, and contributing to the success of all involved. 
The Resource Center provides services to customers to build technical expertise, deploy technology, and solve technical problems.
As service is provided to external customers, the Resource Center works through Division Offices or Headquarters Offices, to represent FHWA as a single organization meeting customer needs and accomplishing agency strategic goals and objectives.

## Customized Products and Services

- Facilitation, negotiation, and evaluation
- Development of various methodologies
- Implementation of new ideas, equipment, and procedures
- Planning of short-and long-term strategies
- Collaboration throughout the agency & the industry

- Providing technical information and options
- Sharing extensive knowledge of complex technical issues
- Identifying best practices
- Analysis, problem solving, and forecasting
- Organizational effectiveness and design

**Notes:**
Technical assistance involves a collaborative effort to get the job done right. 
The RC customizes advice and strategies to an organization’s needs. 
The result—real solutions that apply a fresh, creative approach to challenges.
Use the FHWA Resource Center specialists to perform these services.

## Customized Products and Services

- Promote a peer exchange between States
- Advise in a program review
- Introduce an innovation or demonstrate a new technology
- Provide a special presentation or facilitate a technical panel discussion
- Initiate & conduct a scanning tour
- Convene a symposium or workshop on a focused topic or for a targeted group

- Build partnerships
- Make available tools for analysis, forecasting, and evaluation (for example, innovative finance tools)
- Develop an interactive web site for sharing best practices, technical knowledge, new technology & creative innovations
- Develop a toolkit, educational packet, technology resource, or technical guidance

**Notes:**
These services complement the diverse products, strategies, and tools developed by the Technical Service Teams. 
This list consists of some of the activities a team can lead, assist, convene, or develop.

## 		Air Quality		Robert  O’Loughlin, Team Leader

- Air quality policy issues
- Conformity

- CMAQ program
- AQ modeling
- Clean Air Act provisions

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- Air Quality

**Notes:**
Success Story 1
Flexibility has always been a key trait of RC specialists and the Air Quality Team proved it with the development of instruction of a Mobile Source Air Toxics (MSAT) workshop. Since no one says it better than our customers, I’ll quote the Colorado Division praising the work of two specialists, “With the interim Air Toxics Guidance recently coming out the timing couldn’t be more appropriate. (It) was delivered in a way that it could be directly applied to current projects. (They) did an excellent job...” And speaking of Air Toxics, the RC AQ team also developed specific thresholds that are used to help determine which transportation projects are subject to analysis. These standards were a key part of the guidance issued by HQ. The guidance ensures that projects across the country address potential impacts and therefore limits the potential for costly litigation.

Success Story 2
Resource Center Air Quality Team Puts Final Touches on EMIT Model
The Resource Center’s (RC) Air Quality Technical Service Team (TST) has put its finishing touches on the new EMIT model. The EMIT model is a user friendly version of the EPA Mobile 6.2 model. Air Quality Specialist Mike Claggett, spearheaded the effort to develop the EMIT model. Mike can provide a copy of the model to anyone who is interested. Training on the EMIT model can be provided via a webinar that Mike and fellow Air Quality Team member, Jeff Houk, have created. The EMIT model will be especially useful to those located in a small metro area or a rural area. 

## Civil RightsTeresa Banks, Team Leader

- Title VI technical training and guidance
- Environmental justice impacts and solutions
- Complex complaint investigation assistance
- Civil rights strategic and business planning
- Disadvantage business enterprises training and technical assistance

- Americans with Disabilities Act accessibility awareness
- Internal and external EEO/AAP program evaluation
- Contract Compliance technical training and demonstrations

- Civil Rights

## Construction and Project ManagementRob Elliott, Team Leader

- Innovative contracting expertise
- Incentive Programs
- Design-Build
- A+B bidding

- Accelerated construction methods
- Construction inspection & quality control
- Contract administration

- Construction and     Project Management

**Notes:**
Success Story 1
Up the road a bit in New York City, RC reps from Construction/Project Management, Structures, Geotech, and Pavements combined forces at a complicated ACTT workshop. The topic was the 1948 Brooklyn Queens Expressway, and the experts were challenged to devise a design and construction plan that would enable replacement or rehabilitation to the structure with minimal impact to the public. Within the project limits are 21 bridges with 194 spans and many other technical complications.

Success Story 2
Project:
Construction Program Management and Inspection Workshop
Technical Service Team:
Construction and Project Management Technical Service Team
Workshop Contacts/Co-Team Leaders:
Jeff Lewis, PE
Team Leader (South)/Field Operations Engineer
FHWA - California Division
Rob Elliott, PEConstruction and Project Management Team LeaderFHWA Resource Center 
Challenge:
This workshop is a broad overview and is intended for the new hire or mid-career hire that may not be entirely familiar with the FHWA process.  It also can serve as a refresher for veteran staff.
In July 2004, the Office of Infrastructure distributed the “Construction Program Management and Inspection Guide”.  This Guide is an update to the 1986 (and updated 1991) FHWA Construction Inspection Techniques Manual, and supplements it with guidance on construction program management and stewardship.  The Guide reflects agency philosophy on stewardship and oversight and will be of great assistance to field engineers, particularly those with limited field construction experience.
As a follow-up to the release of the Guide, the Office of Infrastructure, in coordination with the National Highway Institute (NHI), has now made available a workshop focusing on construction program management and oversight.  The Guide will be distributed during the workshop and will be used to help reinforce the learning objectives and discussion points raised during the workshop session.  
A Construction Stewardship Team has been established to deliver the workshop that includes representation from FHWA’s Divisions, Resource Center and Headquarters.  Rob Elliott and Jeff Lewis are Co-Team Leaders for the FHWA team of 25 presenters.  For the CPM TST, 6 of the 7 TST team members participate as instructors for the workshop.
Service Provided:
The RC-CPM TST has been a significant contributor to the success of this workshop. Of the 29 locations, 22 had a CPM TST member as an instructor, and the team also manages the coordination, scheduling and follow-up evaluations for the workshop delivery.

## EnvironmentDon Cote, Team Leader

- Environmental program review
- Biology/water quality
- Native American coordination
- Environmental  streamlining
- Environmental Justice
- Highway traffic noise
- NEPA/404 coordination

- Flexible mitigation techniques
- Section 106
- Section 4(f)
- Endangered species – Section 7
- Context sensitive solutions
- Public involvement
- Interagency coordination

- Environment

## Finance ServicesRobert Clark, Team Leader

- 	• Traditional Federal-aid financing• Internal Controls• DELPHI/FMIS reconciliations• Accounting System transition • Indirect cost allocation plans• New Financial Managers Training (Boot Camp)

- Finance Services

## Geotechnical
Soil slopes & embankments 
Ground improvements
Foundations
Reinforced soil structures
Geosynthetics
Rock slopes
Subsurface investigations
Earthquake engineering
Instrumentation

- Soil slopes & embankments
- Ground improvements
- Foundations
- Reinforced soil structures
- Geosynthetics
- Rock slopes
- Subsurface investigations
- Earthquake engineering
- Instrumentation

- Hydraulics
-    Bridge scour
-    Culvert analysis/design
-    Hydraulics & hydrology
-    Urban drainage
-    Pump stations
-    Stream stability and scour
-    Sediment transport
-    River mechanics
-    Numeric modeling

**Geotechnical and Hydraulics**

- Geotechnical and Hydraulics

**Notes:**
Success Story
When the Maryland State Highway Administration received a prestigious award for their work on the foundations of the Woodrow Wilson Bridge, they were quick to thank key members of the RC Geotech/Hydraulics team. The RC team members assisted with various aspects of the project including subsurface investigation, and pile type selection, design and specifications.

## Innovative FinanceThay Bishop, Team Leader

- Financial management initiatives
- Cash flow management
-  Leverage federal funds
-  Municipal debt issuance
-  Debt management
-  Financial risk management
- Innovative revenue sources

- Finance

**Notes:**
Success Story
On April 25th, the Resource Center Innovative Finance Team conducted a one-day California/Baja California regional workshop designed to evaluate strategies and approaches for financing several major surface transportation projects in San Diego County and northern Baja California.  These projects include the $400 million Otay Mesa East (SR-11) expressway; the $100 million Otay Mesa East Port of Entry; and the $200 million expressway connector to the existing Tijuana-Tecate Tollroad.
Representatives of private sector law firms, public finance firms and developers - as well as FHWA, Mexico DOT, Caltrans, and SANDAG (the San Diego metropolitan planning organization) - made presentations and participated in brainstorming sessions to develop financing strategies and approaches. 
As a result of the workshop, the Innovative Finance Team agreed to:
Partner with the US/Mexico Joint Working Committee, Caltrans, SANDAG, and Baja California DOT to develop a package that describes what is needed to develop a Request for Proposals for a Financial Feasibility Study for these three projects; and
Partner with several law firms to develop a White Paper on the legality of establishing a bi-national authority for using toll revenue to make debt service payments on bonds sold to finance expressway and Port of Entry construction. 

## OperationsMartin Knopp, Team Leader

- Freeway management
- Traffic signals
- Work zones
- MUTCD
- Access management
- Traveler information
- Freight operations
- Infrastructure
- Models/simulations

- Urban/rural applications
- Road related weather programs
- ITS architecture & standards
- Systems integration
- Telecommunications
- Hardware/software in transportation

- Operations

**Notes:**
Success Story 1
Resource Center to Provide Highway Operations Expertise to Hurricane Planning Effort
With the 2006 hurricane season looming, Greg Jones, an Operations Specialist with the FHWA Resource Center and member of the Evacuation Liaison Team (ELT), will participate in a FEMA Hurricane Evacuation Exercise. The exercise, which will take place in Atlanta on May 31 – June 1, is part of a series of regional hurricane preparedness exercises.  Atlanta’s evacuation exercise is expected to be the largest. Jones will provide expertise with the use of various highway operations technologies to improve the flow of the evacuation - including traffic detectors and cameras used to monitor the departure, information systems used to communicate with the public and the implementation of a contra-flow traffic plan. The ELT is a federally staffed coordination and information management team that works in conjunction with the FEMA Regional Operations Center (ROC) to facilitate multi-state hurricane evacuations. 

Success Story 2
Resource Center Shares Traffic Management and Security Perspectives for the 2010 Winter Olympic Games Planning (U.S. side)
Martin Knopp, Team Leader of the FHWA Resource Center’s Operations Technical Service Team (TST), met March 14th with representatives from transportation, public safety, and other disciplines from the Security Subcommittee in Washington State under the Governor’s Office Task Force for the 2010 Winter Olympic Games in Vancouver.  His participation was requested by the Washington DOT and was coordinated with the Washington FHWA Division Office who has been very actively supporting the event transportation planning. At the meeting, Knopp shared traffic management perspectives from his various experiences – in particular, how traffic managers have interacted with security and public safety. Knopp drew upon his past involvement in the 1990 Goodwill Games, 1996 Atlanta Centennial Summer Olympics, 1998 Nagano Winter Olympics, 2002 Salt Lake Winter Olympics, and 2004 Athens Summer Olympics. He also provided information from ITE and FHWA on planned special events, emergency transportation operations, and transportation security (self-assessment). Agencies attending the subcommittee to coordinate U.S. security efforts included Diplomatic Security Services, Secret Service, FBI, Royal Canadian Mounted Police, and other local, state, and military transportation and public safety representatives. For further details of on-going Olympic transportation planning, contact Washington Division Specialist, Sid Stecker.

## Pavement and MaterialsThomas Harman, Team Leader

- SUPERPAVE
- Portland Cement Concrete
- Alkali Silica Reactivity
- Lab Testing & Specifications
- QC/QA
- Analysis

- Preventive maintenance
- Life cycle costs analysis
- Long Term Pavement Performance
- AASHTO Design Guide Issues

- Pavement and Materials

**Notes:**
Success Story
Project:  
In June 2004, the National Cooperative Highway Research Program (NCHRP) released the Mechanistic-Empirical Design Guide for New and Rehabilitated Pavement Structures.  The Federal Highway Administration (FHWA) organized a Design Guide Implementation Team (DGIT) to immediately begin the process of informing, educating, and assisting the FHWA’s field offices, State highway agencies, industry, and others about the new design guide.  The FHWA considers implementation of the Mechanistic-Empirical Design Guide (M-E PDG) a critical element in improving the National Highway System.
Technical Service Team:
Pavement and Materials Technical Service Team
Specialist(s):
Chris Wagner, Pavement and Materials Engineer, member of the DGIT Team
Michael Smith, Pavement and Materials Engineer, contributor to project development
Past RC contributors:
Monte Symons, Team Leader, workshop leader and developer
Keith Herbold, Acting Team Leader, workshop leader and developer
Mike Moravec, LTPP, workshop leader and developer
Challenge:  
The DGIT Team has put forth a strategic plan of action to deploy this new technology and executed an extensive outreach campaign, conducting onsite workshops to educate more than 1,200 engineers across the Nation in 21 States and around the globe in Canada, Europe, China, India, and Central and South America.  
State highway agencies are not required to adopt the principles designated in the M-E PDG.  However, the Mechanistic Pavement Design Guide represents the most comprehensive and current manual on pavement design. The FHWA encourages States to evaluate the utility that the Mechanistic-Empirical Design Guide offers and to carefully implement the guidelines and recommendations. 
Service Provided:
Deployment of the M-E PDG will take an estimated 5 to 8 years.  Deployment strategies consist of 1) education, 2) enhancement, 3) and implementation. 
The DGIT Team achieves these objectives through a series of activities:  workshops, briefings, web seminars, a DGIT web site, a Community of Practice, and a Lead States initiative.  The Pavement and Materials Technical Service Team is an active and significant contributor, leading the delivery of workshops, development of workshop materials, and several major enhancement and implementation activities.

## PlanningLisa Randall, Team Leader

- Metro/statewide planning
- Safety conscious planning
- Travel demand modeling
- Freight planning
- Border planning
- Planning and operations
- Congestion management systems
- GIS and transportation management

-  Planning and land use (including scenario planning)
- Planning and transportation data
- Linking planning and environment (NEPA)
-  Environmental Justice/Title IX
-  Tribal planning

- Planning

**Notes:**
Success Story 1
Develop and deliver technical information and useful practices on Travel Demand Forecasting 
Accomplishment:    Detroit River International Crossing EIS Model Review and Risk Assessment.  This project will have a high probability for legal challenges.  To avoid the potential lawsuit, the MI Division requested a detailed model review to see if the methodologies are reasonable and defensible.  Major completed activities include:  
Reviewed extensively all the relevant modeling documents for the study (4 volumes of model documentations and many other EIS Project documentations)
Attended one project meeting  and a couple sessions of Michigan Legislative Hearings
Conducted a 5-hour model review meetings with modelers from MDOT, Ontario Ministry of Transportation in Canada and the consultants from both US and Canadian sides including URS, IBI Group, and Corradino Group
Wrote the Model Review and Risk Assessment report
Consultants are currently in the process of implementing these recommendations.  MDOT has mentioned my service and used my assessments in their May Senate/House joint legislative hearing.  (Supin Yoder)

Success Story 2
Our Planning Team helped fund and plan the 2006 California Transportation Planning Conference; the first such conference in eight years. The conference will focus on how SAFETEA-LU affects transportation planning in California and will help educate 200 expected attendees. Also in California, our Safety team provided extensive knowledge and assistance toward developing the California Strategic Highway Safety Plan (SHSP). Caltrans was so grateful for the assistance that they specifically requested that the Safety team be available to provide continued assistance through implementation of the SHSP.

Success Story 3
The Planning Team proved its flexibility in responding to the demands of SAFETEA-LU when it developed a workshop on visualization. The new legislation requires that MPOs use visualization techniques for public involvement.

## Safety and DesignPat Hasson, Team Leader

- Intersection safety
- Red-light running
- Roundabouts
- Roadside design
- Rumble strips
- Pedestrian safety
- Behavior-related programs
- Strategic highway safety plans

- Low cost safety improvements
- ITS and safety
- Road safety audits
- Interchange design and evaluation
- Geometric design
- Safety in design
- Context sensitive solutions

- Safety

**Notes:**
Success Story
Field Safety Leadership Award Presented at National Meeting
Highway Safety representatives from all offices in FHWA met in Silver Spring, Maryland to discuss Safety Leadership.  During the conference, the Division representatives selected Norm Stoner, Illinois Division Administrator, from a slate of four DAs, as the manager that best represents a role model for leadership in safety. Pat Hasson, Team Leader of the Resource Center’s Safety and Design team, made the announcement of the winner. The Field Safety Leadership Award is a unique award that is driven by the field specialists to recognize someone who makes a difference in helping them address the safety challenge on the “front lines”.  Norm and the other award candidates are all champions for highway safety and exhibit the leadership characteristics that improve safety in their state. The group of extremely qualified safety leader nominees makes the selection more difficult every year.  The award will be presented at the AASHTO Annual Meeting.

Success Story 2
Resource Center lends a hand to the US Navy
In December, Naval Safety Office of Pearl Harbor, requested assistance from the Resource Center’s (RC) Safety and Design Team (S&D TST).  The Navy and Marine Corps commands are working to meet the Secretary of Defense's challenge to reduce mishaps by 50% over the next two years.  Privately owned motor vehicles and the young 18-to-25-year-old drivers remain the No. 1 cause of death of Sailors and Marines.  Of all the causes of accidental Navy deaths in FY02, 58 percent of our Sailors died on the highway. 
The Safety and Design Team responded to the request from the Navy by modifying the Road Safety Audits (RSA) for Locals pilot, Low Cost Safety Improvements, Improving Safety through ITS, and  Data Analysis courses.  In December, RC Safety Specialists, Craig Allred and Keith Sinclair, traveled to Pearl Harbor to instruct Navy personnel. The instruction included two on base RSA exercises, which provided valuable ideas to improve safety emphasis on all roadway users, including pedestrians.  The Ford Island RSA reviewed an on base area that includes the new National Parks Services “Arizona Visitors Center”.  The courses were well received and feedback from participants was positive. 

## StructuresShoukry Elnahal, Team Leader

- Accelerated construction       and Prefabricated bridge elements
- Structural design
-  Complex structures
-  Seismic analysis
-  Bridge construction
-  Advanced structural analysis
-  Structural software

- Structures

- Bridge management/NBIS
- Bridge Rehabilitation
- High performance materials
- Load and Resistance Factor Design (LRFD)
- Bridge Safety, Reliability and Security

**Notes:**
Success Story 1
The Structures team has been partnering with industry to deliver just-in-time training seminars on LRFD, training more than 2000 engineers. The HQ Office of Bridge Technology has helped out with funding, and everyone benefits as bridges built with LRFD specs perform better, safer and longer with less maintenance.

Success Story 2
The events of September 11, 2001 changed our world and made us question our safety.  The RC Structures team took on the challenge of keeping our infrastructure safe by developing and presenting two workshops dealing with terrorist threats to bridges and tunnels. The workshops – one, a risk management framework, the other, an educational piece for first responders – helped DOTs and local governments better assess the threat potential to their own structures.

## Corporate Management Services

- Marketing & Communications Services Team *Carin Michel, Team Leader*
- Information & Management Services Team *Anne Luedders, Team Leader*
- Administrative Services Team
- 	*Mike Rosenstiehl, Team Leader*

**Notes:**
The FHWA Resource Center also staffs expertise in areas such as media relations, communications, marketing, information analysis, quality coordination, and technology deployment. The specialists in these disciplines are available to provide technical assistance and training in support of field and State activities, events, and programs, offering services, such as the following:
Training in Media Relations & other communications topics including Public Involvement & Public Speaking
Marketing Plans and Strategies
Success Stories & Publications
Strategic Planning
Survey Research and Design
Customer Focus Group Facilitation
Organizational Effectiveness and Design
Performance Measures and Metrics
Technology Deployment Program Administration and Initiatives

## Slide 22

## Environmental Technical Service Team Specialists

- K. Lynn BerryCommunity Impact AssessmentContext Sensitive SolutionsEnvironmental JusticeNEPAPublic Involvement
- Dave GambleSection 4(f)NEPAIndirect and Cumulative ImpactsDavid GrachenNEPAIndirect and Cumulative ImpactsCommunity Impact Assessment4(f)Environmental JusticeAmerican Indian Best PracticesSection 106 - Historic Preservation
- Kimberly MajerusSection 7 - Endangered Species ActSection 10/404 - Clean Water ActNEPA

- Kevin MoodyCommunications AuditsEnvironmental Management SystemsNEPARisk Analysis
- Mary Ann Rondinella
- 	Highway Traffic NoiseSection 7 - Endangered Species ActSection 106 - Historic PreservationNEPAIndirect and Cumulative Impacts
- Brian SmithSection 10/404 - Clean Water ActNEPASoil Erosion/Sediment ControlWater Quality ManagementWetland DelineationWetland Functional AssessmentsIndirect and Cumulative Impacts

**Don Cote, Team Leader**

## Environmental Technical Service Team Specialists

- Stephanie StoermerNEPA4(f)Environmental JusticeAmerican Indian Best PracticesSection 106 - Historic Preservation
- David SullivanNEPASoil Erosion/Sediment ControlWater Quality Management
- William VanPeetersSection 10/404 - Clean Water ActBiological AssessmentsMarine Biology/ToxicologyWetland DelineationWetland Functional Assessment

- Rod Vaughn
- 	NEPA
- 	Context Sensitive Solutions
- 	GIS
- 	Wildlife Connectivity
- 	Mitigation
- Katiann Wong-MurilloSection 4(f)Environmental JusticeNEPACommunity Impact Assessment
- Brian YanchikSection 7 - Endangered Species ActInteragency CoordinationBiological AssessmentsNEPAWetland Functional Assessment

## Slide 25

## For More Information

- Environment TST Leader
- 	Don Cote
- 	12300 West Dakota Avenue
- 	Suite 340
- 	Lakewood, CO 80228
- 	Office: 720-963-3210
- 	Cell:    415-606-8858
- 	don.cote@fhwa.dot.gov

- RC Operations Manager
- 	Gary White
- 	RC Operations Manager
- 	19900 Governors Drive
- 	Suite 301
- 	Olympia Fields, IL 60461
- 	Ph: (708) 283-3507
- 	Fax: (708) 283-3501
- 	gary.white@dot.gov

## Resources

- Resource Center Web Site **www.fhwa.dot.gov/resourcecenter**
- FHWA Best Practices Intranet Site
- www.rc.fhwa.dot.gov/bestpractices