# Presentation: 129598

## FHA Connection Overview

## FHA Connection Overview

- An interactive system on the Internet that gives approved FHA lenders real-time access to FHA systems
- Streamlined, user-friendly operation via familiar, cost-effective web browser technology
- Users navigate loan processing functions in the Connection as easily as they navigate the web

## FHA Connection Capabilities

- A secure application that uses state-of-the-art Secure Sockets Layer (SSL) technology
- Provides over 80 different types of online business transactions supporting the entire loan processing life cycle
- Processes over 180,000 transactions daily

## FHA Connection Capabilities

- Gives real-time access to data residing within eight different systems on multiple platforms
- Expedites processing turn-around time through the use of new technologies

## FHA Connection System Design 

## User System Requirements

- A personal computer with access to the Internet using a modem or network that accesses an Internet Service Provider (ISP)
- An Internet web browser that is SSL compliant

## FHA Connection Benefits

- Reduces processing time from weeks to minutes
- Ensures data integrity
- No data entry required for Government staff
- Immediate software upgrades from centralized server

## FHA Connection Security

- Uses Secure Sockets Layer (SSL) communications protocol to ensure data security
- Data encryption protects transmissions between a user’s terminal and the HUD Internet server
- Displays authentication to the user that they are connected to HUD
- Unique user IDs and password security required for access

## FHA Connection Security

- Access to FHA Connection functions is a carefully controlled process between HUD and the lender organization
- Efficient, protected security administration and maintenance take place online via ID Maintenance for:
- Password Change
- Authorization Update
- Service Bureau Authorization
- Application Coordinators Look Up

## Single Family FHA Functions

- Single Family Origination
- Single Family Servicing
- Property Improvement/ Manufactured Housing
- Lender Approval
- Lender Assessment
- Physical Assessment
- HMDA Data Submissions
- Neighborhood Watch
- Mortgagee Letters

## Multi Family FHA Functions

- Multifamily Delinquency and Default Reporting
- Physical Assessment Subsystem

## Multiple Ways to Assist Users

- Users have direct e-mail to _[sfadmin@hud.gov](mailto:sfadmin@hud.gov)_ and helpline (202) 708-3300
- User-friendly page design simplifies data input and facilitates user success
- Embedded user aids:
- Direct on-screen lookups
- User-created lists of frequently used information (appraisers, inspectors)
- End-of-screen links to the same case displayed in a different function

## Training Tools at Users’ Fingertips

- Targeted information integrated into the user’s working environment
- Learning Tools--What I Need to Know About...specific topics--located next to the menu link, e.g., Insurance Application and Appraisal Logging
- Processing a Loan for Single Family Insurance, located on the Single Family and Case Processing pages
- Help links to Business Background, Processing Steps, and Field Descriptions

## Training Tools at Users’ Fingertips

- Welcome Page links you to:
- FHA Connection Guide--a quick start guide combined with detailed instruction, mapping information to the FHA Connection menu
- Mortgagee Packet, providing an overview of the Single Family FHA loan processing functions and general FHA Connection information such as how to obtain a user ID, sign on, change your password, along with links to HUD lender resource pages

## FHA Connection Successes

- Mortgagees now perform over 99% of FHA underwriting tasks using the FHA Connection
- Delivers a huge advantage in time, effort, and information accuracy to all concerned—lenders, homebuyers, and HUD

## FHA Connection Successes

- Recipient of the 1998 Hammer Award as a cost-effective, secure electronic means for the lending community to do business with HUD– supporting the entire loan processing life cycle