# Presentation: 657483

## Module 7  Direct Services

## Learning Objectives

**Demonstrate the use of key steps in providing effective crisis intervention services.**
**Identify three services that victim service providers provide during the phases of the justice system process.**
**Discuss strategies to identify resources and services to meet victim needs.**
**List three basic requirements to be eligible for crime victim compensation.**

## Core Services

**Crisis intervention**
**Advocacy**
**Identify client needs and provide resources and services**

## Crisis Intervention  

## What Is Crisis Intervention? 

_**Crisis**_**: An unexpected event that calls for the mobilization of additional resources beyond those necessary for everyday life.**
_**Crisis intervention**_**:  Assistance in the immediate aftermath of a trauma.**

## Why Is Crisis Intervention Important? 

**Victims in crisis are not thinking clearly.**
**They may experience many emotions ****at once.**
**They often have difficulty mobilizing resources.**
**Victims are extremely vulnerable to additional danger and traumatization.**
**You could be saving a life!**

## Young’s Three-Phase Model

**Safety and security**
**Ventilate and validate**
**Predict and prepare**

## Activity

***Brainstorm Crisis Intervention Activities  for Three Phases***

## Activity

***Crisis Role Play***** **

## Advocacy 

## What Is Advocacy? 

**	****Advocacy is a specific type of problem solving and planned action that is used to protect the personal, legal, and societal rights of an individual. **

##   Activity

***Advocacy Tasks and ***
***the Justice System***

## Identification of Client Needs To Provide Resources and Services 

## Three Key Activities 

**Assess needs.**
**Identify available resources and services.**
**Help obtain victim compensation.**

## Needs Assessment

**Gather information from the client; together decide what course of action to take.**
**Ask questions, listen carefully, observe behavior.**
**Identify resources and services that meet the needs that you and the client identify.**
**Work with client to create a plan of action.**

## Preparing for Needs Assessment 

**Know:**
**The general situation of your client.**
**The type of crime and trauma experienced by your client.**
**How to give information to your client and how to get information.**
**The resources and services available.**

## Identifying Resources and Services 

**Start with your agency’s list of services and providers.**
**Build your own list of resources.**
**Ask colleagues for their recommendations.**
**Do your own research.**
**Network with other agencies and providers.**

## Activity

***Large Group Discussion***

## Victim Compensation 

**Lost wages or loss of other support.**
**Medical costs.**
**Mental health counseling.**
**Funeral and burial costs.**

## Basic Provisions of Victim Compensation Programs 

**Maximum awards range from $10,000 to $25,000.**
**Compensation paid only when other financial resources do not cover the loss.**
**Most state programs do not cover theft damage, property loss, or terrorism.**

## Eligibility for Victim Compensation Programs 

**Report the crime to law enforcement in a timely manner.**
**Cooperate with the law enforcement investigation.**
**File a timely application.**
**Not be involved in illegal activity.**
**Have an expense that is not covered by another source.**

## Activity

***State Victim Compensation Forms***

## Review of Module Learning Objectives

**Demonstrate the use of key steps in providing effective crisis intervention services.**
**Identify three services that victim service providers provide during the phases of the justice system process.**
**Discuss strategies to identify resources and services to meet victim needs.**
**List three basic requirements to be eligible for crime victim compensation.**