# Presentation: 788888

## SeniorExecutiveService

**CIVILIAN PERSONNEL OFFICE**

***I n t e g r i t y  -  S e r v i c e  -  E x c e l l e n c e***

***TEAM TINKER***

- Lillie Waters,
- 72 MSG/DPCST

- Developed for the Oklahoma Federal Executive Board
- Training on July 13, 2004

## Objectives

**Describe major requirements of ECQ’s**
**Identify techniques for completing application**

## REVISED
 EXECUTIVE CORE
QUALIFICATIONS

*** ******EXECUTIVE CORE***
***QUALIFICATIONS***

## Revised Executive Core Qualifications (ECQs)

**Leading Change**
**Leading People**
**Results Driven**
**Business Acumen**
**Building Coalitions/Communication**

## What’s Different?

**Not just change in language-more active approach to leadership**
**Leadership more important than management, than technical competency**
**Focus on service motivation**
**“****We need people who will drive change-not be driven by it.”**

## What’s Different?

**Execs must place more emphasis on:****	**
- leadership
- team building & partnerships
- customer service
- risk taking
- bottom line results

## What’s Different?

**Previous Set**
**Strategic Vision **
**Human Res. Mgt.**
**Program Development**
**     ****& Evaluation**
**Resources Planning**
**    ****& Management**
**Organizational Representation**

**Current Set**
**Leading Change**
**Leading People**
**Results Driven**
**Business Acumen**
**Building Coalitions/**
**     ****Communications**

## What’s Different?

**Reinforces SES Corporate Culture:**
**    *****Execs who can provide strategic leadership and whose commitment to public policy and administration transcends their commitment to a specific agency mission or individual profession.***

## Leadership Competencies

**Essential ingredients of the ECQ**
**Possession of an ECQ means candidate is skilled in all leadership competencies**
**Example: ECQ - Leading Change  Possession of ECQ means candidate is creative & innovative, has vision,....**
**Most competencies redefined-five new ones**

## New Leadership Competencies

**Entrepreneurship**
**Partnering**
**Political Savvy**
**Resilience**
**Service Motivation**

## Key Characteristics

**Describe behaviors that reflect possession of the ECQ**
**Not necessary to have experience in every key characteristic**
**Overall record should show candidate has KSA’s needed to succeed in SES**

## ECQ 1 - Leading Change

**Ability to develop and implement an organizational vision which integrates key national and program goals, priorities, values, and other factors**
**Ability to balance change and continuity--to continually strive to improve customer service and program performance within the basic Government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity, and persistence, even under adversity**

## ECQ 1 - Leading Change

**Emphasis on leadership**
**Focus on service motivation**
**Creating a vision by identifying/integrating key issues**
**Open to change & new information**
**High level of initiative**

## ECQ 2 - Leading People

**Ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization’s vision, mission, and goals**

## ECQ 2 - Leading People

**More than managing FTEs**
**Focus on getting results through people**
**Inspiring, motivating, guiding, empowering employees **
**Valuing diversity; fostering environment to work together**

## ECQ 3 - Results Driven

**Accountability and continuous improvement**
**Ability to make timely and effective decisions **
**Produce results through strategic planning and the implementation and evaluation of programs and policies**

## ECQ 3 - Results Driven

**Focus on bottom line results rather than process**
**Emphasis on entrepreneurship**
**Keep current - have technical credibility**

## ECQ 4 - Business Acumen

**Ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization’s mission**
**Ability to use new technology to enhance decision making**

## ECQ 4 - Business Acumen

***Not***** operating exactly like private sector -- consider public policy issues**
**Getting most results for taxpayers’ money**
**Managing human resources processes**

## ECQ 5 - Building Coalitions/Communication

**Ability to explain, advocate, and express facts and ideas in a convincing manner**
**Ability to negotiate with individuals and groups internally and externally**
**Ability to develop an expansive professional network with other organizations**
**Ability to identify the internal and external politics that impact the work of the organization**

## ECQ 5 - Building Coalitions/Communication

**Getting results through partnerships**
**Political savvy -- big and little “P”**
- Constitutional role of Executive Branch & politics of political parties
- Organizational culture

## REVISED ECQ’s

**Successful performance in the SES requires competence in all ECQ’s**
**They are interdependent**
**Important in:**
- selection
- executive & candidate development
- performance management

## APPLYING FOR THE SENIOR EXECUTIVE SERVICE

## SES Job Information

**Individual agencies**
**Commercial publications:  **_**Federal Times**_**, **_**Federal Jobs Digest**_**, **_**Federal Career Opportunities**_
**Federal Job Opportunity Board (FJOB)**
- (912) 757-3100 (electronic bulletin board)
**Career America Connection (telephone system)**
- (912) 757-3000    (912) 744-2299 (TDD)
**Federal Job Information Touch Screen Kiosks**
- OPM and some Federal Buildings
**Internet**
- World Wide Web:   http://www.usajobs.opm.gov
- Telnet to fjob.opm.gov
- FTP to ftp.fjob.opm.gov

## Who Reviews Your Application?

**1 agency HR professional (at least)**
**6 ERB members**
**3 Recommend., Select., Approv. Officials**
**1 OPM HR professional**
**3 QRB members**
**----**
**14 Total **

## Application Tips

**Focus on leadership--not just mgt. & technical qualifications**
**Address all 5 ECQ’s--don’t combine**
**Experience not required for every key characteristic**

## Application Tips

**Avoid “Laundry list” of activities without context or accomplishments**
**Don’t parrot the key characteristics**
**One and one-half pages per ECQ (front side only)**
**Measurable results**

## Application Tips

**No vague statements**
- Bad: I manage various communication processes to field offices.
- Good: I produce 2 weekly radio shows, 1 monthly TV program, and a bimonthly newsletter to 10,000 employees in 12 regions
**Avoid or describe acronyms**
**Consider visual appeal of the application**

## Application Tips

**Use personal “I”**
**Active vs. passive voice**
- Bad: The formal establishment of a revised organizational structure consisting of new self-directed teams essentially reduced the previous requirement for six supervisory positions. (22 words-passive, stilted)
- Good: I established a new team structure which abolished six supervisory jobs. (11 words-active, concise)