# Presentation: 904786

## eAuthentication Employee Rollout
CIO Meeting # 3

**CIO Meeting # 3**

**U.S. Department of Agriculture**
**eGovernment Program**

## eAuthentication Employee Registration Leads

**AMS – **Gino Yannotti
**APHIS – **Cheryl Johnson, Nancy Gaucher
**ARS – **Jim Neal
**Civil Rights - **Monique Simmons, Queen Kavanaugh
**CNPP – **Larry Blim
**CSREES – **Sally Rockey, Preston Gilmore
**DA – **Michael O’Connor
**ERS -  **Sandy Suddendorf
**FAS - **Ted Goldammer
**FNS –**Larry Blim, Rick Hargreaves, Jackie Hawkins
_**FS**_
**FSA - **Ragh Singh, Jeff Kerby, Steve Mikkelsen, Lyn Olyphant, Frank Shehan
**FSIS - **Peggy Nunnery / _eAuth@fsis.usda.gov_
**GIPSA – **David Will

**NASS -** Sylvia Magbanua
**National Appeals Division - **Janet Robertson
**NRCS - **Wanda Bryant, Cassandra Taylor** **
**OBPA - **Connie Rubin, Jackie Parton
**OCFO - **Mike Zeringue, Gail Rousseve
**OCIO – **Owen Unangst, Janet Guyer
**Office of Chief Economist – **Milton Ericksen
**Office of Communications - **Debbie Fleshman, Wayne Moore, Lisa McFerson** **
_**Office of Congressional Relations**_
_**Office of Executive Secretariat**_
**Office of General Counsel **– Debbie Vita, Debbie Varga
**Office of Inspector General - **Elenora Battle
**RD - **Deborah Johnson, Tom Dickson, Rose King
**RMA - **Sally Relyea, Bill Zillman, Alex Christensen

## Employee Credentialing Roll Out Update

** ****Recent Successes:**
**Employee Registration screens,  Agency Registration Leads informational web pages,  and data feeds went live on June 30th.**
**eAuthentication was successfully integrated with Aglearn on June 30th.**
** ****User feedback:**** **
**Registration process and screens are user-friendly. **
**A high percentage of registrations to date have been successful.**
**Site navigation for employees who have not yet received their ARL Rollout memo is confusing.**
** ****Future Action Items:**
**Implement New Employee Accelerated Credential process.**
**Implement Forest Service Registration.**

## Employee Credentialing Roll Out Update – 11 AM 7/6/2004

**106 Failed and sent to ARA (30%)**
**Major error is related to slow “City” drop-down function **
**However, employees still can be manually issued credential **
**Improvements were implemented Tuesday night**
**28,100 Employees have already used the credential at least once**

**Employee Credentialing Roll Out Update – 11 AM 7/6/2004**

## Temporary New Employee Credentialing Process

** ****Standard Employee Credentialing Process:**
**Employment Verification process matches data entered by the employee against personnel and payroll information from the National Finance Center (NFC).**
**New USDA Employees cannot self-register until their information has been entered into the NFC payroll and personnel system, may take up to four weeks.**
** ****Temporary New Employee Credentialing Process:**
**New employees should wait for four weeks to get credentials. **
**New employees requiring immediate access to eAuthentication-protected websites before their information is available will follow a Temporary New Employee Credentialing Process.**
**A longer term automated process will be implemented along with the new employee database. **

## New Accelerated Employee Credentialing Process

**USDA Supervisor**

- The USDA supervisor determines the employee needs immediate access and cannot wait until receipt of first paycheck for an account.
- The Agency Representative completes the Account Request Form.
- Emails the completed form to their Agency Security Officer.

- 1

- The Agency Security Officer reviews and completes  Accelerated Account Request Form as needed.
- Then emails the completed form to USDA eAuthentication Team for processing via the unique email address.

- 2

**Agency Security Officer**

- The eAuthentication Team receives account request form from the Agency Security Officer
- The eAuthentication Team processes the information to establish the account.
- Note: If the form is submitted by someone other than Agency Security Officer or designee the request will be rejected. If the form is incomplete it will be returned to Agency Security Officer.

- 3

**Account**
**Request**
**Form**

- 3a

**eAuthentication Team**** **

- The eAuthentication Team sends the form back to employee with instructions to register for their account.
- The Agency Security Officer is also notified via email that employee can register.

**USDA ****employee **

**Agency Security Officer**

**Account**
**Request**
**Form**

**eAuthentication **
**service**

** ****Email**
**Notice**

**Account**
**Request**
**Form**

**Account**
**Request**
**Form**

**eAuthentication Team**** **

**eAuthentication Team**** **

**New Accelerated Employee Credentialing Process**

## New Accelerated Employee Credentialing Process

**WEB SITE**

**USDA Employee**

- The employee logs into the USDA eAuthentication service employee registration web site.
- The employee registers for their account using information provided on Account Request Form.

- 4

- The Web site will notify the employee that information they provided does not match NFC payroll and personnel records.
- The employee is instructed to print the screen and wait for a telephone call from USDA eAuthentication Team member.

- 4a

- The USDA eAuthentication Team member contacts the employee via telephone.
- The eAuthentication successfully confirms the employee’s identity using the manual process and approves the account.

- 5

**Notice**
**Does Not Match**

- 6

**USDA Employee****        **

**USDA Employee**

**Receives **
**Confirm**
**email**

- The employee receives confirmation email with activation link at email address entered during registration process.
- The employee clicks activation link and their account is successfully activated. The process is complete and employee has active Level 2 Account.

- Account Activated
- DONE!

**Account**
**Request**
**Form**

**Print Screen**
**Wait for Call**

**USDA Employee****        **

** ****Clicks the Link**

**WEB SITE**

**eAuthentication Team**** **

## eAuthentication Project

***	******	******June Use Statistics******	******	******Customer User Statistics***

-  **517,000 Logons**
** ****5,600,000 Authorizations**

- Users

- Date

## eAuthentication Project

- 99.0% Uptime Threshold

***Up-Time Statistics***

## Questions and Answers

## Next Steps

| July 14 | 2:00 PM ETRm S-107 | 1-877-664-9764   269723# |
| --- | --- | --- |

**Final Agency Employee Registration Leads Meetings July 14.***	*