# Presentation: 366560

##  Introduction to EBT Solutions

**Maximizing the Customer Experience**

## VeriFone EBT Vision

**VeriFone EBT Vision**

- Durable, proven components including rugged MSRs, keypads, and secure casings
- Committed services
- Rugged and durable
- Broad interoperability

- Support the most stringent security standards
- PCI PED and Interac Certified and Level I & II EMV Approvals

- Purpose inspired design
- First to market solutions
- Value-added applications
- Enhanced communications

- Prime EBT contractors
- Strategic partnerships
- 40+ ISPs
- Customer Relationships
- Integrated solutions

**Reliable**

**Innovative**

**Connected**

**Secure**

**Wherever, Whenever, However You Interact with Your Customers.**
**VeriFone is There.**

- Innovative

- Reliable

- Connected

- Secure

## A History of Innovation

**2000** 	Frost & Sullivan Engineering award for multi-app, security SW
**2003** 	First wireless solution to leverage Wi-Fi, GPRS and CDMA
- 	VeriFone first to support EMV, 3DES, PED system-wide
**2004** 	Omni IP-enabled devices corner QSR market
- 	Vx Solutions family launched – 1⁄2 million sold by 2006
**2005****	**Frost & Sullivan Product Line award
**2006****	**RIS LeaderboardEPCA Award - most innovative terminal 2005
**2007****	**RIS LeaderboardCSP Best New Product Winner

**A History of Innovation**

**1980s**

**1990s**

**20****0****0****s**

**1981** 	VeriFone produces first mass market system
**1987** 	Industry’s first credit & debit ready system, Tranz family
**1991** 	P 250 printer released

**1996** 	VeriFone enters its 100th country
**1997** 	VeriFone receives Smithsonian Award for info technology

## EBT History

- 1989: Maryland
- Initial Pilot Program
- 1993: National Performance Review
- Federal Study recommending national program
- 1996: Welfare Reform Act (Key to EBT Success)
- Requires all states to adopt EBT by Oct. 2002
- 2000: Federal Legislation Mandates
- Mandates Interoperability – magnetic stripe formatted card
- Grandfather’s OH and WY (smartcard states)

##        Anatomy of an EBT Terminal

**       ****Anatomy of an EBT Terminal**

- USB

- Built-in printer allows all in one operation

- Side-mount twist-locking power cable

- Dial or Ethernet communication available

- Function keys used within program operations

- Magnetic card swipe for EBT or other cards

- keypad area for PIN entry or manual data entry

- Terminal display where application is viewed and data presented

- Optional smart card reader for chip-based programs

## Terminal Application and Processing

*Product:*  Standard terminal with swipe, reader & printer
*Application*:  Customer-activated EBT Payments at Counter
*Features:*
-  EBT only or integrated EBT application
-  Card swipe triggers transaction
-  PIN entry for security
-  Communicates to prime contractor
-  Transaction processed
-  Reporting and settlement occurs
-  Concept remains the same...terminals
-   change and technology improves

## Product:  Standard terminal with swipe, reader, communication & printer

Communication:  EBT transaction processing

Features:
High-speed Ethernet or dial connectivity (dual comm options)
Dial connectivity (uses standard single line telephone)
Premium ethernet performance
Supports concurrent communication Modular communications allows for a choice of communication options
Dual modem allows maximum flexibility
Optional wireless is growing for Farmer’s Markets

*Communication*:  EBT transaction processing
*Features:*
- High-speed Ethernet or dial connectivity (dual comm options)
- Dial connectivity (uses standard single line telephone)
- Premium ethernet performance
- Supports concurrent communication Modular communications allows for a choice of communication options
- Dual modem allows maximum flexibility
- Optional wireless is growing for Farmer’s Markets

**Terminal Communications **

## Terminal Printing

- Old impact printers with dual receipts are gone
- Integrated thermal printer with drop-in paper loading
- Prints at 18 lines per second to speed overall transaction times from swipe to print
- Hinged cover for easier loading

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## Peripherals

- Ability to add on peripheral devices to terminals
-    - add on pinpads for hand over convenience
-    - barcode scanners for WIC or other programs
-    - contactless payments for fast, secure transactions

##  Post installation Services Overview

***The EBT and WIC EBT programs are an end to end solution.  All components must be functioning for success.  All solutions require a best of breed combination of technology, products and support for customers. ***

** ****Post installation Services Overview**

**SUPPORT**

- Help Desk
- Overnight Replacement Plan
- On-Site Maintenance

- Consulting
- Design
- Application       Development

**INTEGRATION**

**MANAGED SERVICES**

- Ongoing customer care
- Reporting
- Fraud Investigation

**IMPLEMENTATION**

- Key Injection
- Application Load
- Deployment
- Installation
- Training
- Kitting
- Site Preparation
- Project Management

## Thank You!

**Marty Hopper**
**VeriFone Account Executive, Integrated Systems Group**
**770.420.2979**
**Marty_H1@verifone.com**