# Presentation: 760008

## Strategies for Success; Promoting Clinical Adoption of My HealtheVet

## Purpose of the project

- To promote clinician participation with the aim of optimizing patient involvement in their healthcare through the use of  My Health_***e***_Vet (MHV).
- This project was part of the VISN 8 2007 Competency Development for Leaders in the 21st Century Program.

## Why is this critical?

- VISN 8 is one of the leading VISNs in number of veterans registered for MHV (36,688 registered as of March 31, 2007)
- We must improve clinician use of MHV better serve our veteran population

## Methodology

- Consulted with national MHV experts and VISN 8 MHV points of contact
- Conducted a survey of VISN 8 clinicians to determine their familiarity with MHV and the needs for further training

## Current barriers according to MHV experts:

**Misinformation: **
- National rollout updates?
**Fears:**
- Time consumption
- Workload
- Information security
**No uniform means of spreading the word about My Health**_***e***_**Vet**

## National Rollout

- How well do VISN 8 clinicians
- know.....

## Surveyed clinician demographics

- 149
- clinicians
- were surveyed

-   **Of the clinicians surveyed...**
**57% reported to be familiar with MHV**
**43% reported that were not**

## Perspective of most valuable area of MHV Website

**59%**

**9%**

**4%**

**7%**

**7%**

**6%**

**8%**

## Do Clinicians want more MHV training?

**Approximately **
**68% of clinicians **
**reported a need **
**for more training**
**With a preferred **
**method as shown**

## Training Pilot at Orlando VAMC

**Method of training used**
**Clinician-facilitator guided**
**Time frame: One hour **
**Tools:**
**Videos: **
**“****Moving Care to Where the Veteran Is”  (6 minutes)**
**“****The Perfect Doctor Visit” (4 .5 minutes)**
**Workshop:**
**Began with Power Point Presentation. **
**Followed by visit to **_[www.myhealth.va.gov](http://www.myhealth.va.gov/)_** (using demo account) for a tour of the website. **

## Results of training pilot

**After training, the clinician felt most likely to:**
**Promote the use of ****My Health**_***e***_**Vet**** (90%)**
**Encourage other clinicians to use ****My Health**_***e***_**Vet**** ****(90%)**
**Rated the information in allowing them to teach others about ****My Health**_***e***_**Vet****?**
**Very good  (50%)**
**Good          (40%)**

## Recommendations

- To identify MHV Clinical Champions at each facility with VISN wide support.
- To follow a standard training format with the MHV Clinical Champion as the facilitator.

## Recommended Tools

**My Health**_***e***_**Vet***** ******Clinical Champion’s Guidebook:***
- General guide
- Contains links, resources and framework train My Health_***e***_Vet* *Clinical Champions
- Establishes a schedule for periodic training and means to disseminate information
- Allows flexibility for each institution’s needs

## MyHealtheVet: A resource...

- To provide reliable & useful patient health education materials
- To reduce unnecessary clinic visits (through education and communication)
- To promote sharing information and support co-managed care
- To encourage patient engagement in their health
- To nurture informed patients
- To promote use of time saving technology for the optimal health care

## Take the Challenge

- Visit the site: _[www.myhealth.va.gov](http://www.myhealth.va.gov/)_
- Join the *MHV* team:
*M*eeting the highest standards of care,
*H*elping through a participatory partnership and education, all
*V*eterans to improve their health

## Project Team Members

**Tricia B. Pérez, MD (Leader) – VACHS, Puerto Rico **
**Nicole Hyler, RD (Facilitator) – JAH VH, FL**
**Margaret S. Haworth, RPh (Recorder) – Orlando VAMC, FL**
**Hector Delgado RN, BSN (****Timekeeper****) – Miami VAHCS, FL**
**Roxanne Lainhart, MBA (Member) – Bay Pines VAHCS, FL **
**Joanne B. Jerry, ARNP (Member) – NF/SG VHS, FL **
**Jessie E. Quick, RN BSN (Member) – West Palm Beach VAMC, FL**
**Diana Akins, MA. (Faculty liaison) – Bay Pines VAHCS, FL**
**Marsha White (Coach) – NF/SG VHS, FL**