# Presentation: 280356

## Effective Performance Indicators for Emergency ManagementJeff LongOak Ridge National LaboratoryUT-Battelle, LLC

## Emergency Management at ORNL

**ORNL EOC**

**HQ EOC**

**TN EOC**

**OROEOC**

**HQ Program**

**Elected and Appointed **
**Public Officials**

**TEMA Director**

**JIC**

_**Incident Command**_
- Fire Dept/EMS
- Security Forces
- Health Physics
- HAZMAT
- Others (IH, Utilities)

_**Field Monitoring**_
- Rad Protection
- Industrial Hygiene
- Env. Monitoring

_**EOC Cadre**_
- Crisis Management
- Shift Superintendent
- Consequence Assessment
- Fire/Security/EMS Services
- Operations Management
- Information Management
- Recovery Planning

## Emergency Management Life Cycle

**1**
**PLAN FOR**
**EMERGENCIES**

**2**
**PREPARE FOR**
**EMERGENCIES**

**3**
**RESPOND TO**
**EMERGENCIES**

**4**
**RECOVER FROM**
**EMERGENCIES**

**5**
**FEEDBACK AND**
**IMPROVEMENT**

- Emergency Plan, Hazards Surveys, Emergency Planning Hazards  Assessments, Implementing Procedures, & Emergency Action Levels

- Training, Drills,
- and Exercises

- Shift Superintendent, Fire Department, Security, Local Emergency Squads, EMS/Medical, EOC, & HAZMAT

- Waste Services, Radiological
- Services, & Facilities Management

- Drill/Exercise Critiques,
- Self-Assessments, Reviews,
- Emergency Readiness
- Assurance Plan

## Leading vs. Lagging Indicators

- _Leading Indicators_ – indicators that reflect early warnings of process change.  Can identify precursor issues before problems arise.
- _Lagging Indicators_ – indicators that follow rather than precede the activity.  Not good for predicting future problems but may provide insight into the overall health of the process or activity.

## Phase 1 - Planning

- Potential Leading Indicators
- ????
- Potential Lagging Indicators
- HS/EPHA/EAL Annual Review/Update adherence
- Budget Planning in response to events (9/11, etc.) or proposed program improvements (facilities, etc.)
- Budget performance

## Emergency Planning Hazards Assessments (EPHAs) Annual Review Status

_**	**__**	**__**EPHA Status**__**	**_
- Building 1       	LATE
- Building 3  		LATE
- Building 4		LATE
- Area 1		  	LATE
- Area 5			April
- Building 9		April
- Building 10		April
- Building 11		June
- Building 12		June
- Area 6			June
- Area 7			July
- Building 13		July
- Area 8			August
- Area 9		          	August
- Building 14		September
- Building 15		September
- Building 2	    	Review Complete
- Building 5		Review Complete
- Area 2		 	Review Complete
- Area 3	           	Review Complete
- Building 6         	Review Complete
- Building 7		Review Complete
- Building 8		Review Complete
- Area 4			Review Complete

## Emergency Management Budget Planning

## Budget Performance

## Phase 2 - Preparedness

- Potential Leading Indicators
- Emergency Response Organization activation response testing
- Public Warning System testing
- Potential Lagging Indicators
- Drill/Exercise schedule adherence
- Investment in training & drills/exercises

## ERO Activation Response Testing

- REQUIRED

- REQUIRED

- POSITIONS FILLED

- POSITIONS FILLED

**All positions were filled in the March EOC pager test.  **

**Three FMT teams are required. The **
**Mar. pager test only supported two.  **
_**Minimum staffing for three teams**_**:**
- 1 FMT Dispatcher
- 1 FMT Communicator
- 3 RCTs (only 2 in March)
- 3 Industrial Hygienists
- 3 Environmental Monitors

**Emergency Operations Center**

**Field Monitoring Teams**

## Public Warning System Testing

## Drill/Exercise Schedule

## Investment In Emergency Training, Drills, And Exercises

## Phase 3 - Response

- Potential Leading Indicators
- First Responder Response Times
- Actual Events
- False/Nuisance Alarms
- Potential Lagging Indicators
- Responses Per Month
- Number/Status of Available Response Resources

## Average Response Time

## Responses Per Month

## Phase 4 - Recovery

- Potential Leading Indicators
- ????
- Potential Lagging Indicators
- Number/Status of Available Recovery Resources

## Phase 5 – Feedback & Improvement

- Potential Leading Indicators
- Use of Lessons Learned from others (OEs from other sites, DOE Lessons Learned System, OA-30 reports, IG Reports, GAO Reports, etc.)
- Potential Lagging Indicators
- Assessment Schedule adherence
- Corrective Action status (number/percent past due, etc.)

## Assessment Schedule

- ORNL Self-Assessments
- Topic: Event Categorization/Classification
- Due: December 2004  Status: Complete
- Topic: EPHA Development Guidance
- Due: January 2005      Status:  Complete
- Topic: Emergency Management Training
- Due: July 2005	 Status: Scheduled/On-Track
- Independent Assessment (DOE Oak Ridge)
- Topic: Emergency Operations Center Operations
- Due: May 2005            Status: Initiated
- External Assessment (DOE OA-30)
- Topic: Emergency Management Program Review
- Due: September 2005	  Status: Scheduled/On-Track

## Corrective Action Status