# Presentation: 712349

- Employee Express (EEX)
- Guide
- _How to Access EEX_

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

- _Introduction:_
- Employee Express (EEX) is an automated web based system that enables employees to access and manage their own discretionary payroll and personnel actions as well as access their Earnings and Leave Statements.
- EEX is available through the world wide web (www) or by telephone using the Interactive Voice Response System (IVR).
- EEX is available 24 hours a day, 7 days a week.

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

- _Go to:_
- www.employeeexpress.gov

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

- Enter your SSN and EEX PIN

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

- If you requested a new PIN through email, you will receive a message similar to the one below, requiring you to change your PIN upon access to the application to a new 8 digit PIN.

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

- You may now access _www.employeeexpress.gov_
- using your new personal 8-digit numeric PIN.

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

- If you requested a new PIN through US mail, you are encouraged to change the PIN to something you will remember, but you are NOT required to change it.
- After entering your SSN and PIN you will be at the Main Menu and the screen will look similar to the one to the right.

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

- EEX Help desk is available Monday through Friday 7 am – 7 pm EST.  To contact **EEX Help Desk**, call **(478) 757-3030 **or toll-free at **1-888-353-9450. **
- During non-business hours, you may leave a message and a Help Desk Representative will return your call within 24 business hours.  You may also contact the Help Desk by sending a detailed e-mail message to _[EEXHelp@opm.gov](mailto:EEXHelp@opm.gov)_** **with the following information:          (1) Your name -  (2) Your employing agency name – (3) Your daytime phone number
- Include a detailed description of your problem. For security reasons, **DO NOT **include your Social Security Number (SSN) or Personal Identification Number (PIN) in your message.
- Hearing impaired employees may access the TDD by calling (**478)-757-3117 **or **1-888-880-0412.** Visually impaired employees can access the Employee Express telephone system using their agency’s designated telephone number.  Questions concerning specific personnel and payroll information should be directed to your servicing personnel-payroll office.
- For EEX Interactive Voice Recognition System (IVR) call:    (478) 757-3122 or (800) 743-5721

- EEX HELP?

**Notes:**
Estimated Migration DateCommunication	Notification Letter	Pamphlets	ID Cards	Posters	Instructional Guide

## If you have any questions or problems accessing Employee Express, please contact the EEX Help Desk:

Online at:  EEXHelp@opm.gov 

By Phone at:
(478) 757-3030
Toll-free 1-888-353-9450

- Online at:  EEXHelp@opm.gov
- By Phone at:
- (478) 757-3030
- Toll-free 1-888-353-9450