# Presentation: 889078

** ****Erik Gottschalk**

** **

## Overview

**What is LHC@FNAL?**
**Collaborative tools**
**Experience with WebEx**
**Summary**

## What is LHC@FNAL?

**A Place (Wilson Hall 1st floor)**
- That provides access to information in a manner that is similar to what is available in control rooms at CERN
- Where members of the LHC community can _participate remotely in CMS and LHC activities_** **
**A Communications Conduit**
- Between CERN and members of the LHC community located in North America (for example, university groups)** **
**An Outreach tool**
- Visitors will be able to see current LHC activities
- Visitors will be able to see how future international projects in particle physics can benefit from active participation in projects at remote locations.

## Collaborative Tools

- Collaborative tools for remote operations:
- Screen viewing
- Application viewing/sharing
- Desktop viewing/sharing
- Collaborative workspace

## Screen Viewing

- Use Cases for screen viewing
- Monitoring console screens from remote locations
- Remote viewing for expert intervention
- Viewing console screens for outreach
- Features:
- Security
- Viewing multiple screens in control room or operations center
- Accessible from multiple platforms (Linux, Mac, Windows)
- Short setup time (less than one minute)
- Refresh rate (~ 1 frame/second)
- Tools:
- Webcam
- VGA2WEB
- WebEx (setup time is probably too long)

## Application Viewing/Sharing

- Use Cases for application viewing/sharing
- Remote access and remote control for expert intervention
- Collaborative code review and development
- Application demos
- Features:
- Security
- Access to screen content distributed across multiple monitors
- Accessible from multiple platforms (Linux, Mac, Windows)
- Supervised remote control of application
- Logging of remote access session
- 24/7/365 support
- Tools:
- WebEx (or equivalent)

## Desktop Viewing/Sharing

- Use Cases for desktop viewing/sharing
- Remote control for expert intervention in situations where application sharing is not sufficient and the remote expert needs access to a console PC
- Features:
- Security (!!!)
- Access to screen content distributed across multiple monitors
- Accessible from multiple platforms (Linux, Mac, Windows)
- Supervised remote control
- Logging of remote access session
- 24/7/365 support
- Tools:
- WebEx (or equivalent)
- VNC with ssh tunneling (not popular with computing security)

## Collaborative Workspace

- Use Cases:
- Work environment to enable close collaboration between control rooms and remote sites and remote collaborators
- Features:
- Security
- Collaborative desktop for multiple users
- Accessible from multiple platforms (Linux, Mac, Windows)
- ???
- Examples:
- DIII-D Tokamak control room (early attempt at collaborative workspace)
- CERN Control Centre - CCC (collaborative viewing in the control room)

## Collaborative Tools

- Collaborative tools considered for remote operations:
- Webcam
- VGA2WEB with video matrix switch
- WebEx
- VNC with ssh tunneling
- Terminal services (remote desktop)
- Citrix Presentation Server (???)
- Polycom QSX hardware
- Polycom PVX software
- Polycom hardware with H.239 capabilities

## Experience with WebEx

- Experience with WebEx for work on LHC@FNAL remote operations by our most active user:
- Suzanne has arranged 17 WebEx meetings in the last 3 months
- Many of these meetings involved application (or desktop) sharing for live demonstrations of software:
-  Role Based Access Control
-  Shot Data Analysis
-  Sequencer
-  Logbook evaluation task force
-  Control Room Logbook installations
- Attendance ranges from 2 - 8 people who are logged in to WebEx (many more participants if one counts people in meeting rooms)
- Suzanne expects to have regular WebEx meetings with CERN to work on LHC software development, and expects to use WebEx while she is at CERN to work on the Control Room Logbook.

## Summary

- To support commissioning and operations of both the LHC accelerator and CMS experiment, we need tools that enable collaborative work. WebEx is one of the tools that has features we consider to be essential:
-   Security
-   Access to screen content distributed across multiple monitors
-   Windows, Mac OS X and Linux are supported
-   Remote control can be supervised and instantly revoked if necessary
-   All WebEx sessions are logged with user information and type of operating system used to access the session
-   Teleconferencing capabilities
-   24/7/365 technical support

## Location & Layout

**Location & Layout**

## Additional Slides

## Slide 14

## Slide 15

## LHC@FNAL – LARP/LHC needs

**CCC**

- Model of the CCC at CERN
- LHC@FNAL:
-  training prior to stays at CERN
-  remote participation for studies
-  ‘service after the sale’

## Site Visits

** ****Technology Research, Education, and Commercialization Center ****(TRECC) – West Chicago, Illinois **(Aug. 25, 2005)
** ****Gemini Project remote control room – Hilo, Hawaii **(Sept. 20, 2005)
_**http:**__**//docdb**__**.**__**fnal**__**.**__**gov/CMS-public/DocDB/ShowDocument**__**?**__**docid=425**_
** ****Jefferson Lab control room – Newport News, Virginia **(Sept. 27, 2005)
_**http:**__**//docdb**__**.**__**fnal**__**.**__**gov/CMS-public/DocDB/ShowDocument**__**?**__**docid=505**_
** ****Hubble Space Telescope & STScI – Baltimore, Maryland **(Oct. 25, 2005)
** ****National Ignition Facility – Livermore, California **(Oct. 27, 2005)
_**http:**__**//docdb**__**.**__**fnal**__**.**__**gov/CMS-public/DocDB/ShowDocument**__**?**__**docid=532**_
** ****General Atomics – San Diego, California **(Oct. 28, 2005)
** ****Spallation Neutron Source – Oak Ridge, Tennessee **(Nov. 15, 2005)
_**http:**__**//docdb**__**.**__**fnal**__**.**__**gov/CMS-public/DocDB/ShowDocument**__**?**__**docid=570**_
** ****Advanced Photon Source – Argonne, Illinois **(Nov. 17, 2005)
** ****European Space Operations Centre – Darmstadt, Germany **(Dec. 7, 2005)
_**http:**__**//docdb**__**.**__**fnal**__**.**__**gov/CMS-public/DocDB/ShowDocument**__**?**__**docid=622**_