# Presentation: 662629

## WIA Section 188 Disability Checklist Training 

**Element 2:**
**Notice and Communication**

## Federal Requirements forNotice and Communication

**The recipient must provide initial and continuing Notice that it does not discriminate on any prohibited ground (29 CFR 37.29-37.34).**
**The recipient must provide information that describes an individual’s right to file a discrimination complaint (29 CFR 37.30 and 37.36).**
**The recipient must effectively communicate the “Equal Opportunity Is The Law” Notice to individuals with disabilities and to other populations with special needs (29 CFR 37.31, 37.34 and 37.35).**

## Federal Requirements forNotice and Communication

- Identify EO Officer and Provide Contact Information
- Provide “EO Is the Law” notice to All Appropriate Parties
- Communicate the Notice Sufficiently

## Federal Requirements forNotice and Communication

**	****Identify EO Officer and Provide Contact Information:**
**Name**
**Position title**
**Business address, including email address**
**Telephone number, including TDD/TTY number**

## Federal Requirements forNotice and Communication

**	****Provide “EO is the Law” notice to all appropriate parties, including:**
**Registrants and applicants for services**
**Participants**
**Applicants for employment **
**Employees**
**Unions or professional organizations that hold CBA’s or other professional agreements with the recipient **
**Sub-recipients that receive WIA Title I financial assistance from the recipient**
**Members of the public, including those with impaired vision or hearing**

## Federal Requirements forNotice and Communication

**	****Communicate the Notice Sufficiently**
**Post the Notice prominently in reasonable numbers and places**
**Disseminate the Notice in internal memoranda and other written or electronic communication**
**Include the Notice in handbooks or manuals**
**Give the Notice to each participant and include a copy in each participant’s file**

## Federal Requirements forNotice and Communication

**Communicate the Notice Sufficiently**
**Obtain signed Notices for files**

**Include copy of signed Notice in participant’s file**
**Where files are kept in electronic format, devise a process to meet this requirement**

## Federal Requirements forNotice and Communication

**Requirements for Publications, Broadcasts, Other Communications**
**Include the required “tag lines” in all covered communications**
**Include TDD/TTY or relay number**
**Avoid communicating “discriminatory” information**
**Discuss nondiscrimination/EO rights at orientation sessions**

## Federal Requirements forNotice and Communication

**Communication**
- 	**Recruitment brochures and other materials that are ordinarily distributed or communicated in written or oral form, either electronically or on paper, to staff, clients, or the public at large.**

## Federal Requirements forNotice and Communication

**Tag Lines**
**Equal Opportunity Employer/Program**
**Auxiliary aids and services are available upon request to individuals with disabilities**

## Federal Requirements forNotice and Communication

**Tag Lines**

**A recipient that publishes or broadcasts program information in the news media must recite the tag lines, or otherwise indicate that discrimination is prohibited by law and that auxiliary aids/services are available upon request.**

## Federal Requirements forNotice and Communication

**Auxiliary Aids and Services**
**Q****ualified persons, products, equipment, or services that effectively deliver materials and information to:**
**Individuals with hearing  impairments**
**Individuals with visual impairments**
**Individuals with other types of impairments (e.g., cognitive)**

## Federal Requirements forNotice and Communication

**	****Include TDD/TTY or relay number anytime you provide voice phone number**

## Federal Requirements forNotice and Communication

**Recipient must **_***not***_** issue any communication that suggests, by its text or illustration, that the recipient treats beneficiaries, registrants, applicants, participants, employees, or applicants for employment differently, based on any prohibited ground.**

## Federal Requirements forNotice and Communication

- 	When conducting customer or employee orientation sessions, discuss the individual’s rights to nondiscrimination & equal opportunity and right to file a discrimination complaint

## Federal Requirements forNotice and Communication

- Provide Information re:  Right to File a Discrimination Complaint
- You may file a complaint with either:
- Recipient / Person whom the recipient has designated for this purpose
- CRC

## Federal Requirements forNotice and Communication

**	****What the “EO Is the Law” Notice Communicates!**
**Who may file a complaint**
**When a complaint may be filed**
**Where to file a complaint**
**Timeframes for recipient to finish processing/resolving a complaint**
**When a complainant who is dissatisfied with recipient resolution may file a complaint with CRC**

## Federal Requirements forNotice and Communication

**Effective Communication**
**	****En****suring that persons who have disabilities and special needs can access all of the recipient’s communications intended for the public or for them specifically and can understand them clearly.**

## Federal Requirements forNotice and Communication

**	**

**Provide notices in formats appropriate to persons with visual impairment**
**Provide appropriate auxiliary aids or services where necessary**
**Provide number for the recipient’s TDD/TTY or relay service whenever it is said that the recipient can be reached by phone**
**Ensure that persons with disabilities can, if they so desire, obtain information on the availability and location of accessible services, activities, and facilities**