# Presentation: 247967

## Welcome to Computer Tips & Tricks Breakout SessionAndrea Miller, instructor

## PC Necessities

- Turn on automatic updates.
- Use antivirus software.
- Run a spyware blocking tool.
- Enable the firewall.
- Use an Uninterruptible Power Supply.

## Introduction	

- Computer Tips & Tricks
- Please hold your questions/comments

## Basic troubleshooting

- Reboot
- Check your physical connections
- What has changed?
- System restore
- Backups
- Error messages
- Read your screen

**Notes:**
What has changed example?  Can’t print... just got the vpn installed.

## Things you shouldn’t click on

- To avoid spyware, be careful where you browse, and what you click on.

- Close this window with the X, or if the cursor looks like a hand, close the window from the toolbar.

## Evil Email

**To: <amiller@mwa.ars.usda.gov> **
**Date: 3/15/2006 1:01:30 PM **
**Subject:  National City Member Alert **
**------------- Forwarded message follows ------------- **
**Dear National City member, **
**This is an official notification that your login & password are out of **
**date. **
**To renew please click Reply in your mail client and mail back following **
**information about your account **
**Name: **
**Account number: **
**Login: **
**Password: **
**Thank you, **
**National City support center. **

## Evil Email part II

## Evil Email part III

**I have some bad news. I was just informed that my address book has been infected with a virus. As a result, so has yours because your address is in my book. The virus is called jdbgmgr.exe. It cannot be detected by Norton or McAfee anti-virus programs. It sits quietly for about 14 days before damaging the system. It is sent automatically by messenger and address book, whether or not you send email. The good news is that it is easy to get rid of! ****Just follow these simple steps and you should have no problem. ****1. Go to Start, then Find or Search****2. In files/folders, write the name jdbgmgr.exe****3. Be sure to search in you "C" drive****4. Click Find or Search****5. The virus has a teddy bear logo with the name jdbgmgr.exe - DO NOT OPEN!!****6. RIGHT click and delete it****7. Go to the recycle bin and delete it there also****IF YOU FIND THE VIRUS, YOU MUST CONTACT EVERYONE IN YOUR ADDRESS BOOK ****Sorry for the trouble, but this is something I had no control over. I received it from someone else's address book. **

## Safe online purchases

- Shop at reputable sites.
- Look for https:// or SSL lock

- Keep printed records
- Use secure and unique passwords

## Fun and/or useful sites

- _[www.switchboard.com](http://www.switchboard.com/)_
- _[www.webopedia.com](http://www.webopedia.com/)_
- _[www.howstuffworks.com](http://www.howstuffworks.com/)_
- _[www.urbandictionary.com](http://www.urbandictionary.com/)_
- _[www.gasbuddy.com](http://www.gasbuddy.com/)_
- _[www.noslang.com](http://www.noslang.com/)_
- _[www.ehow.com](http://www.ehow.com/)_

**Notes:**
Switchboard – find me
Webopedia – firewire
Howstuffworks – dvr
Urbandictionary – emo
Gasbuddy – st. louis
Noslang – imho, idk, ttyl, i<3 u
Ehow – avoid spyware, graduation party

## Useful utilities

- Google toolbar
- Download.com
- Google Earth

**Notes:**
Toolbar - “cell phone” “washing machine”
Download – stopwatch
Google earth – 200 s 4th street, st. louis, mo 63102, if have time pick someone from audience

## Computer Tips & TricksQ & A  

- If we ran out of time for your question, or you think of one later, email me at andrea.miller@mwa.ars.usda.gov