# Presentation: 876617

## FOQAData Privacy

- Theresa Behrens
**United Airlines**
**Flight Operational Quality Assurance**** **

## Why FOQA?

## FOQA is designed to use de-identified flight data to detect technical flaws, unsafe practices, or conditions outside of desired operating tolerances early enough to allow timely intervention to avert accidents or incidents.

**FOQA is designed to use de-identified flight data to detect technical flaws, unsafe practices, or conditions outside of desired operating tolerances early enough to allow timely intervention to avert accidents or incidents.**

_***Why Airlines Want FOQA***_

## United Airlines, with ALPA (Airline Pilot Association) and the FAA, established an approved FOQA program in February, 1995.

Currently United is operating more FOQA equipped aircraft than any other US carrier.

**United Airlines, with ALPA (Airline Pilot Association) and the FAA, established an approved FOQA program in February, 1995.**
**Currently United is operating more FOQA equipped aircraft than any other US carrier.**

_***United Airline’s Position***_

## Definition

- To improve:
- flight crew performance
- air carrier training programs and operating procedures
- air traffic control procedures
- airport maintenance and design
- aircraft operations and design

_***Definition***_

## . . .  to discover unknown Safety Issues by:

- Data distribution analysis
- Information trending
- Risk evaluation

_***Purpose***_

## Objective

- Enhance safety in the following areas
- Flight Safety / Operations
- Engineering
- ATC

_***Objective***_

## Analyzing and Reporting using a fully integrated system with:

A systematic review of de-identified data to identify trends and correlation

Current and past de-identified data available to support safety studies

De-identified data to study measurements, parameters and events to provide real world feedback for safety issues.

**Analyzing and Reporting using a fully integrated system with:**
- A systematic review of de-identified *data* to identify trends and correlation
- Current and past de-identified *data* available to support safety studies
*De-identified data* to study measurements, parameters and events to provide real world feedback for safety issues.

_***The FOQA Process***_

## United Airlines FOQA System

- Collecting & Using Data

## 356 Aircraft   
Airbus (153)
737-500 (57)
747-400 (32)
767 (54)
777 (60) 

_**356 Aircraft   **_
**Airbus (153)**
**737-500 (57)**
**747-400 (32)**
**767 (54)**
**777 (60) **

**Current FOQA Fleet**

_***FOQA Status***_

## FOQA Data Capture

**Austin Digital Inc. (ADI) **
- The UAL FOQA program is using the Austin Digital, Inc. analysis software to collect and process data
- 75-80% of the flights on FOQA aircraft is processed
**Continuous data capture of entire flight**
- Effectively all parameters every second; 10-12 hours a day
- Some parameters are captured every 1/8 second
- Capture between 300 and 1400 parameters per flight

_***FOQA Data Capture***_

## Data is collected, de-identified and downloaded to main FOQA server on a non real time basis 

**Data is collected, de-identified and downloaded to main FOQA server on a non real time basis **
- Pulled and downloaded every 40 – 100 flight hours
- Every 4-10 days depending on media capacity & parameters

_***FOQA Data Capture***_

## Remote Data Stations

**Use Remote Data Stations (RDS) **
**Desk-mounted servers**
**Load data on hard drive**
**Uploads data to the main server located at WHQ **
**12 Total RDS Stations now operational**
**ADI software will prioritize and schedule the **
**downloading of data from the 12 RDS **
**throughout the network.**

_***Remote Data Stations***_

## Event Measurement System (EMS)

**Event Measurement System (EMS)**
**Software will take raw flight recorder data and convert it into useful engineering units for analysis and trending**
**Automated Parameter Measurement (APM) **
**Uses Profiles to continuously look at and trend data**
**Identify technical pre-cursors to possible future mechanical failures or engineering flaws**

_***Austin Digital, Inc System ***_

## Flight Safety analyst 
Located at WHQ 
Initial source for receipt, review, and classification of de-identified data
Validates data 
Oversees the RDS operations
Sends data to the EGT for review
Works with Technical Team
Follow-up & reporting

- Located at WHQ
- Initial source for receipt, review, and classification of de-identified data
- Validates data
- Oversees the RDS operations
- Sends data to the EGT for review
- Works with Technical Team
- Follow-up & reporting

_***FOQA Team***_

## Training Center
Fleet Captain and Standard Captain representative for each FOQA fleet
Engineering 
Engineer representative for each FOQA fleet

- Fleet Captain and Standard Captain representative for each FOQA fleet
**Engineering **
- Engineer representative for each FOQA fleet

_***Technical Team***_

## ALPA Participation in FOQA program

Resolve joint ALPA & UAL designated operational exceedances.

EGT members are the ONLY people with the ability to interview the crew to gain additional safety information.

- Resolve joint ALPA & UAL designated operational exceedances.
- EGT members are the ONLY people with the ability to interview the crew to gain additional safety information.

_***EGT – Exceedance Guidance Team***_

## TRUST between Pilots and the Company 

**Distribution of safety related information to:**
- Operations and Training
- Management
- Engineering
***TRUST *****between Pilots and the Company**** **
- Timely feedback to pilot group
- Credibility and accessibility - a peer based system
- Clear and concise communication of information
**Protection of  FOQA data integrity**
- Security
- Immediate De-Identification of data
- 3rd Party Release & Non Disclosure Agreements

_***A Successful FOQA Process***_

## Conserve/Protect Resources
People and Equipment
Find Underlying Causes of SOP deviations
Use data to determine the where, why & how of safety issues 
Provide data to Improve Safety Procedures
Revise Policies and Training 
Reduce Operating Costs
Decreased equipment repair costs

- People and Equipment
- Find Underlying Causes of SOP deviations
- Use data to determine the where, why & how of safety issues
- Provide data to Improve Safety Procedures
- Revise Policies and Training
- Reduce Operating Costs
- Decreased equipment repair costs

_***Value of A FOQA Program***_

## The FOQA Program 

**The FOQA Program **
**helps ensure the safe operation of the**
**United Airlines Fleet **

## Thank You !