# Presentation: 419804

## Proactive Vehicle Maintenance

- Harold Ness
- Regional Sales Manager
- Oshkosh Corporation

**Notes:**
I would like to thank the FAA and the Commonwealth Ports Authority 
for the opportunity to speak here today on a topic that has great impact on every airport in the region.

## ARFF Vehicles

- Key Part Of Airport Infrastructure In Support Of Scheduled Air Carrier Service
- Required to Meet FAR Part 139

## ARFF Vehicles

- Expected Service Life – Approx. 15 years
- Dependant On Type Of Use, Operating Environment, Level Of Maintenance

## Primary Focus

- The Challenges Of Vehicle Maintenance
- 	 and Support In Remote Locations
- A Two Part Problem
- 		- Manufacturer Support
-    	 	- Local Resources

## Proactive Vehicle Maintenance

- 	 **Definition of Proactive:**
- 	“Controlling a situation by causing    something to happen rather than      waiting  to respond... after it happens”

## Proactive Vehicle Maintenance

- More Commonly Known As ...
- 		Preventative Maintenance
- A Proactive Approach To Maintenance, Will Assure Vehicles Are Kept At
- 	Full Operational Readiness

## Keys To A Proactive Maintenance Program

- Qualified Trained Technicians
- Frequent Vehicle Inspections
- Order Service Parts In Advance Of _Scheduled Maintenance_
- Utilize Available Resources

## Challenges & Choices

- Vehicle Maintenance in Remote Locations
- 	With Limited Resources
- Parts & Service Availability
- Training & Education
-  Local Support vs. Contract Service

**Notes:**
A Two Part Problem - For Both Manufacturers and Users 
The challenge is in supporting vehicles located thousands of miles from the manufacturer.
Delivery of parts across long distances and through the Customs Services of Multiple Countries
The cost and commitment of Training Service Technicians vs. relying on Contract Services

## Manufacturer Support

- Accurate Parts & Service Manuals
- On-Line Manuals:  _OTCmanuals.com_
- Parts Availability & Distribution Channels
- Maintenance Training Classes
- Factory Technical Support
- Local Parts & Service Support

**Notes:**
A manufacturers commitment to its customers is shown in the level of support provided,
In it Parts & Service Manuals, distribution channels for parts support,
And degree of technical support 

## Local Parts & Service

- Local Dealer Support Is Key To Providing Great Customer Service –  An Extension Of Manufacturers Resources
- Familiar With Local Resources & Logistics
- Available By Phone, Fax, or Email
- 	– In The Same Time Zone
- Primary Resource - Parts & Service

## Oshkosh DealerPacific Region

- Jim Ripple – API, All Parts Inc. (Saipan)
- 	Phone:	670-235-2302 / 2303
- 	Email:		_allparts@pticom.com_

## Oshkosh Striker®

**Notes:**
The Oshkosh Striker is the most technically advanced ARFF Vehicle currently available.
It is equipped with numerous advanced electrical control systems, and on-board diagnostic capabilities. 

However, due to advancements in technology, it also requires a higher level of education
And greater degree of training for technicians to provide proper maintenance.  

## Today’s Technically Advanced ARFF Vehicles

- What Has Caused The Change
- Why The Shortage of Qualified Technicians
- What Are Your Options?

**Notes:**
First question, what has caused the ARFF vehicle to become such a highly technical piece of equipment.
Then we will look a the demand for qualified repair technicians, not only for airports,
and finally what options available to properly maintain your ARFF equipment.  

## What Has Caused the Change?

- NFPA 414 – Standard For ARFF Vehicles
- FAA Advisory Circulars
-      150/5220-10C & -10D
- New EPA emissions standards
-      by the Federal Government.

## What Has Caused the Change?

- Industry Driven Factors
- Advanced Vehicle Design
- Integration Of Advanced Electronics
- 	In Component Systems
- Automated Programmable
- 	Control Features

## Qualified Technicians

- Short Supply / Large Demand.
- The aviation, automotive, agriculture,    and manufacturing industries are all demanding “Qualified Technicians”

## Airport Resources

- Are you able to support full time
- 	qualified technician's?
- Are your facilities properly equipped
-     to maintain your ARFF vehicles?
- Tools and Diagnostic Equipment

**Notes:**
As we continue review each of these topics, I would like to for you to first  examine your current operation. 
Are you able to support full time technicians and are your facilities properly equipped to maintain your ARFF units.

I have a few Airports (DFW) that have dedicated Maintenance Facilities and Technicians who’s primary purpose is to keep the ARFF Vehicles operational. 
However, many smaller airports simply don’t have the man power or the resources to support such acvitiy.

## Factory Maintenance Training

- Striker Maintenance – ($895 Tuition)
- Striker Advanced Electronics – ($720)
- Classes Are Scheduled At Oshkosh, WI
- 	Throughout The Summer
- Or, Classes Conducted On-Site
- 	At Your Location

**Notes:**
Oshkosh offers factory maintenance classes.

A technician who has attended our factory class has a better understanding of the vehicle systems, theory of operation
And is better able to communicate with technical support personnel by phone when troubleshooting system problems.

## Other Options To Consider

- Contract Maintenance Service
- Bi-Annual, or Annual Service Inspections
- Same Service Provided Under Warranty
- 	Available For The Life Of The Vehicle
- 	By Contract

**Notes:**
Its important to note, that its to the airports benefit to take advantage of placing an airport mechanic with the contractor when servicing the vehicle.
This is an opportunity for the airports mechanics to gain familiarity with the vehicle and knowledge of its systems at very little expense.

Consider it free training. 

## Maintenance  of Today’s ARFF Units

- Consider The Options
-      Best For Your Airport
- Local Service Using Airport Personnel
- 	vs. Contract Service – with
- 	Factory Trained Technicians

## Perhaps The Best Option

- A Combination of Both... Local and Contract Service
- Basic Preventative Maintenance -
- 	Performed By Airport Personnel
- Contract Service Inspections -
- 	Conducted By Qualified
- 	Factory Trained Personnel

## Team Effort / Common Goal

- Ideal Situation:
- 	A Team Effort Between Airport Personnel Contract Service and Factory Resources
- By Working Together, We Can Combine Our Resources Making Sure Your Airports Are Ready For Any Emergency

## Industry Changes

-  Where
-  Does It
-  End?

**Questions?**

**Notes:**
You might ask... WHERE DOES IT END?

Thank you for allowing me to spend time with you today.    Any Questions?