# Presentation: 929579

## INVENTORY OF ONE HR WORK, ROLES AND ORGANIZATIONS AT THE GEORGE C. MARSHALL   SPACE FLIGHT CENTER 

- Presented By:
- Danny R. Hightower
- Manager, Human Resources Department

## OFFICE OF THE DIRECTOR

**OFFICE OF THE DIRECTOR**

**SAFETY & MISSION ASSURANCE OFFICE**

**  ****PROCUREMENT **
**OFFICE**

**OFFICE OF **
**CHIEF  COUNSEL**

**OFFICE OF    CHIEF   FINANCIAL OFFICER**

**INSPECTOR GENERAL    FIELD        OFFICE**

**CUSTOMER AND EMPLOYEE RELATIONS DIRECTORATE**

**CENTER OPERATIONS DIRECTORATE**

**ENGINEERING DIRECTORATE**

**FLIGHT PROJECTS DIRECTORATE**

**SCIENCE DIRECTORATE**

**SPACE**
**TRANSPORTATION**
**DIRECTORATE**

**NEXT GENERATION**
**LAUNCH**
**TECHNOLOGY**
**PROGRAM OFFICE**

**X-37**
**PROGRAM**
**OFFICE**

**ORBITAL SPACE**
**PLANE**
**PROGRAM OFFICE**

**SYSTEMS**
**MANAGEMENT**
**OFFICE**

**SPACE**
**SHUTTLE**
**PROPULSION**
**OFFICE**

**EQUAL**
**OPPORTUNITY**
**OFFICE**

## MSFC CUSTOMER AND EMPLOYEE RELATIONS (CaER) DIRECTORATE

**MSFC CUSTOMER AND EMPLOYEE RELATIONS (CaER) DIRECTORATE**

- OFFICE OF
- THE DIRECTOR
- Director-Tereasa H. Washington
- Deputy Director-Susan L. Cloud

- Business Management
- Workforce Forecasting and Tracking
- Agency PFM NPPS/CAPPS
- Agency PFM NTDS/CTDS
- Contract COTR

- Personnel Management
- Staffing & Recruitment
- Position Management/ Classification
- Federal Labor    Relations
- Employee Relations, Benefits, Assistance, Morale, & Welfare
- Executive Resources

- Organization Planning
- Employee Training
- Self Study/Distance Learning
- IDP/Career Counseling
- Cooperative Education
- Incentive Awards/ Suggestions
- Conference Attendance

- National, Regional, & Local Strategic Alliances
- Technology Development
-   & Deployment Partnerships
- SBIR/STTR  Research
- Technology
-   Commercialization
- New Technology Reporting
- Education Projects  for Economic Development

- Internal Communications
- Marshall Star
- Daily Planet
- Intranet/Inside Marshall
- Marshall Homepage
- Strategic Planning
- History

- Federal, State, & Local Government Relations
- Community Relations
- Speakers Bureau
- Space& Rocket Center Liaison
- Public Inquiries
- Center Memento Received
- Freedom of Information Act

- Student Support
- Teacher/Faculty Support
- Curriculum Support
- Educational
-   Technology
- Research & Development Support

- News Media Queries
- Project Support
- Media Tours
- Audiovisual Productions
- News Tips Publications
- Mission Commentary
- Mission News Center Operations
- Mission Services
- Center Momentos Distributed

- CD01

- CD10

- CD20

- CD30

- CD40

- CD50

- CD60

- CD70

- CD02

- CD03

-  Launch Guest Operations
-  VIP Visits
-  General Orientation Visits
-  Special Events
-  Advises Center  Director on
-     Protocol

## MSFC Human Resources Department

- Team Lead:			  Jim Bramblett, 4-3398
- Human Resources Specialist:		  Edwina Bressette, 4-8115
- Human Resources Specialist:		  Jannette Black, 4-8660
- Human Resources Specialist:		  Debbie Allen, 4-7536
- Human Resources Specialist:		  Patricia Caraway, 4-7755
- Human Resources Assistant:		  Ginger Martin, 4-5654
- Human Resources Assistant:		  Rick Wallace, 4-8885
- Human Resources Specialist/Sys Adm - NASA Stars:	  Susan Cotter, 4-0483

- Team Lead:			Mack Blackman, 4-7509
- Human Resources Specialist:		Rita Evans-McCoy, 4-7507
- Human Resources Specialist:		Carolyn Lundy, 4-4049
- Human Resources Specialist:		Dana Blaine, 4-7514
- Human Resources Specialist:		Debbie Longeddy, 4-2308
- Human Resources Specialist:		Allan Day, 4-4079
- Human Resources Assistant:		Amy Rape, 4-7002

**MAINTHIA TECHNOLOGIES**
- DEU/Staffing:		Camille Velvet, 4-7520		Classification:		Winston Hodge, 4-4056
- DEU/Staffing:		Phyllis Lones, 4-3436		Staffing:		Joe Drieling, 4-7538
- DEU/Staffing:		Carolyn Tripp, 4-4110		Executive Resources:	Sue Payne, 4-7530
- Personnel Action Processing:	Connie Fitzpatrick, 4-4089		NASA Stars – ROC:	Sue McMahan, 4-2084
- Personnel Action Processing: 	Doris Scroggs, 4-7493		NASA Stars – ROC:	Peggy Winstead, 4-2060
- Personnel Action Processing: 	Venia Lankford, 4-7488
- Personnel File Room:	Peggy Grisby, 4-0957

## HR Office Responsibilities

- Staffing & Recruiting Program:  Jim Bramblett (Team Leader)
- Position Classification Technical Lead:  Rita Evans-McCoy
- Employee Relations Technical Lead: Dana Blaine
- Labor Relations Officer:  Kevin Plank
- Retirement Coordinator:  Edwina Bressette
- Executive Resources Program Manager:  Diedra Williams
- Employee Assistance Program Coordinator:  Dr. Bruce Mather
- Employee Benefits Coordinator:  Debbie Allen
- NASA STARS Systems Administrator:  Susan Cotter

## One HR Work Performed Outside the HR Office at MSFC

**ONE HR WORK:  Workforce Planning & Analysis**** **
- Engaging & supporting managers in maintaining strategic perspective on total workforce (civil service, contractors, partners, etc.) & linking planned work requirements to needed workforce competencies.
- Designing & developing processes and tools that align workforce planning with Agency strategic plans & processes and that facilitate Full Cost Management to the workforce.
- Assessing & analyzing workforce trends & risks vis-à-vis long-term mission plans.
- Translating & integrating workforce planning and budgeting processes with processes for recruitment, retention, & development.
- 	_Responsible Organization:_
- 	CaER Directorate:  Plans and Systems Analysis
- 			  Manager:  David Jeffreys

## One HR Work Performed Outside the HR Office at MSFC

**One HR Work:  Workforce & Leadership Development & Capability Building**
- Building programs that facilitate Agencywide approaches to leadership selection & development, incorporating integrated succession planning.
- Developing processes that facilitate workforce mobility.
- Developing tools and processes for organizational & individual competency gap assessment and development planning.
- Advising & facilitating options and solutions for managing culture & change.
- Fostering learning & knowledge sharing for enhancing organizational capacity & employee development.
**	**_Responsible Organization:_**   **
**     **	Employee and Organizational Development Department
- 	Manager:  Vacant
- 	Team Administrator:  Pat Schultz
- 	Team Administrator:  Ela Washington
- 	Awards Officer:  Paulette Davy

## One HR Work Performed Outside the HR Office at MSFC

**One HR Work:  Workforce Recruitment & Retention**
- Defining & implementing Agencywide recruitment & retention strategies
- Identifying new sources & developing new approaches for workforce recruitment: strengthening the pipeline
- Defining & implementing proactive approaches for retaining critical workforce competencies.
**	**_Responsible Organizations:_
- 	_CaER Directorate_** – **
**	**Human Resources Department (retains primary responsibility for work functions)
- 	   Manager:  Danny Hightower
- 	Education Department
- 	   Manager:  Jim Pruitt
- 	Employee and Organizational Development Department
- 	   Manager:  Vacant
- 	Equal Employment Opportunity
- 	   Manager:  Charles Scales
- 	Plans and Systems Analysis
- 	   Manager:  David Jeffreys

## “Gaps” in One HR Work & Roles at MSFCConclusions

**What are the big “gaps” you see in the ability to fully deliver One HR Work & Roles at your Center?**
- Other organizations outside HR Department have responsibility for delivery of parts of One HR work
- Inadequate number of current staff to effectively deliver One HR work
- Competency gaps in current HR workforce vis-à-vis One HR Work
**What challenges or issues will need to be addressed at your Center and/or by the One HR community to help close those gaps?**
- Availability of resources (dollars/time) to augment/strengthen competencies of staff performing One HR work
- Capability to hire individuals with right competencies to perform One HR work
- Workload on current HR staff (need to prioritize/refocus)
- Ensuring effective coordination between MSFC HR Department and organizations outside HR Department performing parts of One HR Work