# Presentation: 788750

## Report: 2005 - 2008

**Public Safety and Homeland Security Bureau**

- Presentation to the Commission
-  January 15, 2009

## Improving Consumer Access to 911 Services

**Improving Consumer Access to 911 Services**

- Public Safety and Homeland Security Bureau

-   Required providers of interconnected VoIP service to provide 911 service.
-   Pursuing rule modifications to improve the location accuracy of wireless and VoIP 911 callers.
-   Implemented NET 911 Act requirements to provide interconnected VoIP providers rights of access to capabilities necessary to provide 911 and E911 service.
-   Adopted rules requiring reporting on the redundancy, resiliency and reliability of 911 networks across multiple platforms.

## Improving Methods of Providing Emergency Information to Consumers

**Improving Methods of Providing Emergency Information to Consumers**

- Public Safety and Homeland Security Bureau

**Emergency Alert System**
-   Extended EAS to other communications mediums
-   Encouraged multi-lingual alerts improving reach to persons with disabilities.
**Commercial Mobile Alert System (CMAS)**
-   Adopted rules for emergency alerts over mobile handsets.
-   Over 140 wireless carriers elected to participate in whole or in part.

## PSHSB – Consolidating and Coordinating Public Safety Functions 

**PSHSB – Consolidating and Coordinating Public Safety Functions **

- Public Safety and Homeland Security Bureau

-   Chairman Martin proposed the Bureau’s formation in September 2005 in the aftermath of Hurricane Katrina.
-   Became functional in September 2006.
-   Consolidates and better coordinates public safety functions of the FCC into one Bureau.
-   Bureau functions extend across all forms of communications.

## Hurricane Katrina – Responding Creatively to Help Restore Communications

**Hurricane Katrina – Responding Creatively to Help Restore Communications**

- Public Safety and Homeland Security Bureau

-   Quickly established a Task Force to provide assistance to restore communications rapidly.
-   Established Hurricane Katrina Panel to review the impact of Hurricane Katrina on the telecommunications and media infrastructure.

**Hurricane Season 2008 – Using New Tools and Procedures to Assist Communications Recovery**

- Public Safety and Homeland Security Bureau

-   Responded with other Federal Agencies based on three years of planning and new procedures.
-   Received voluntary reports from licensees through the Disaster Information Reporting System (DIRS).
-   Deployed numerous EB and PSHSB to the field to assist restoration efforts.
-   Developed and deployed Project Roll Call.

## Public Safety Communications – Assisting Those Who Protect the Public

**Public Safety Communications – Assisting Those Who Protect the Public**

- Public Safety and Homeland Security Bureau

- 700 MHz Public Safety Spectrum
-   Efforts ongoing to implement a fully interoperable nationwide 700 MHz public safety broadband network.
- 800 MHz Rebanding
-   Achieved substantial progress in rebanding to protect 800 MHz public safety systems from harmful interference.
- Public Safety Licensing
-   Since March 2005, PSHSB has processed 173,476 public safety radio applications in multiple spectrum bands.

## Telecommunications Service Priority

- Public Safety and Homeland Security Bureau

- Enrollment Growth of 180%

## Wireless Priority Service

- Public Safety and Homeland Security Bureau

- Enrollment Growth of 220%

## Outreach – Disseminating Information to the Public

**Outreach – Disseminating Information to the Public**

**Website**: Communicates public safety information to four primary target groups: First Responders, Healthcare, 9-1-1 Call Centers, and Persons with Disabilities.
**Clearinghouse**
- 	- 230 documents, including Best Practices, Communications and 	Interoperability Plans, Emergency Guidelines and original content
- 	- Links to other Federal, State and Local government entities, such 	as FEMA, NCS, CDC
- 	- Allows users to quickly find relevant documents through a 	search 	function
- 	- Continually updated and revised

- Public Safety and Homeland Security Bureau

## Slide 11