# Presentation: 139614

## Module 11Collaboration for Victims’ Rights and Services

## Learning Objectives

**Describe the different types of working relationships and identify examples in your work.**
**Recognize the characteristics of successful collaboration in working relationships. **
**Identify key collaboration partners and describe their roles in effective victim services.**
**Identify challenges to, and benefits of, successful collaboration.**
**Describe a six-step process for successful collaboration.**

## Types of Working Relationships 

## Working Relationships 

**Cooperation**
**Coordination**
**Collaboration**
**Partnership**

**The four main types of working relationships are:**

## Cooperation

**Requires little involvement between parties.**
**Recognizes that work of each party could be mutually beneficial.**
**Involves sharing work but not changing methods.**
**Engages parties in informal activities.**

## Coordination

**Requires minor involvement.**
**May involve establishment of specific protocols.**
**Requires insignificant changes. **
**Involves people who know how to work together for common benefit.**
**Requires more discipline and formal structure.**
**Magnifies importance of integrity of various parties.**

## Collaboration

**Creates something new together.**
**Redesigns work for mutual benefit.**
**Requires mutual trust and integrity. **
**Requires that parties know self-interest of one another.**
**Develops a sense of awareness of other parties’ identity, motivations, and desired outcomes of the relationship.**
**Allows organizations to retain their independent identities.**

## Partnership

**Creates a new entity.**
**Is an extreme extension of collaboration.**
**Involves a commitment of shared ownership.**
**Goes beyond working together as distinct groups. **
**Involves agreement for joint ownership that relies on all for its success.**
**Seeks to make all partners successful through its new endeavor.**

## Activity

***What Kind of Relationship Is It?***

## Characteristics of Successful Collaboration 

## Factors for Successful  Collaboration 

**Environment**
**Membership Characteristics**
**Process and Structure**
**Communication**
**Purpose**
**Resources**

## Activity

***Identify the Characteristics ******for Success***

## Benefits and Challenges of Collaboration 

## Activity

***Benefits and Challenges to Successful Collaboration***

## How To Collaborate 

## Six Steps for Collaboration 

**Why and when should we collaborate?**
**Who should be at the table?**
**The table is set and the chairs are full; how do we get going?**
**What are we going to do?**
**Hurray...I think...did we meet our goals?**
**And...what’s next? **

## Step I: Why and When Should We Collaborate? 

**Address an urgent situation.**
**Empower the community to take control of its future.**
**Obtain or provide services.**
**Bring about more effective and efficient delivery of programs and eliminate unnecessary duplication of effort. **
**Pool resources.**

## Strategies for Step I 

**Complete an organizational assessment.**
**Determine capacity for collaboration.**
**Establish a multi-sector core workgroup.**
**Identify the reason for collaboration.**
**Determine strategic benefits of and barriers to collaboration:**
**SWOT analysis **
**Situation analysis**

## Activity

**  *****Stakeholder and******Partner Mind Map***

## Step II:  Who Should Be at the Table? 

**Don’t forget the crime victims!**
**Conventional stakeholders**
**Nontraditional partners**
**Clergy**
**Mental health, public health **
**Public policymakers**
**News media**
**Researchers**
**Those who deal with public safety threats, aftermath, or consequences**

## Strategies for Step II 

**Identify stakeholders (traditional and nontraditional).**
**Address questions – who is affected, who must deal with aftermath, and who would benefit?**
**Ensure diversity.**

## Step III:  How Do We Get Going?

**Collaborative Meetings: **
**Develop mission and vision statements, guiding values, goals, and objectives.**
**Set goals.**
**Establish objectives.**
**Establish roles and responsibilities.**

## Step IV:  What Are We Going To Do? 

**Principles for Collaboration:**
**Coordinate—organize.**
**Show respect for people and time.**
**Consider logistical needs of others.**
**Be open-minded. Share ownership.  Empower others. Share leadership.**
**Build relationships.**
**Communicate.**

## Step IV:  What Are We Going To Do?

**Motivate.**
**Take responsibility and give credit.**
**Stick with it.  Persevere.  Work.**
**Let go, forgive.**
**Create continuity, consistency, dependability.**
**Be flexible.**
**Show gratitude.**

## Step V: Hurray...I Think...Did We Meet Our Goals?

**The purpose of evaluation is to:**
**Determine whether the collaborative effort accomplished what the group said it would accomplish.**
**Ask the questions, “Did we do what we set out to do?” and “what was the impact of our activity?”**

## Step VI:  And...What’s Next?

**Continue to be open to change.**
**Set and achieve new goals continuously.  **
**Evaluate outcomes.**
**Celebrate success!**
**Advertise success!**
**Let community know about key accomplishments.**

## Strategies for Step VI 

**Conduct assessment of the overall collaborative effort to revise goals and objectives.**
**Identify and recruit new members.**
**Gather new resources.**
**Communicate and market outcomes and successes.**
**Work to rejuvenate and sustain collaborative effort.**
**Dissolve collaborative effort when all goals have been achieved.**

## Activity

***Collaboration in Action***** **

## Review of Module Learning Objectives

**Describe the different types of working relationships and identify examples in your work.**
**Recognize the characteristics of successful collaboration in working relationships. **
**Identify key collaboration partners and describe their roles in effective victim services.**
**Identify challenges to, and benefits of, successful collaboration.**
**Describe a six-step process for successful collaboration.**