# Presentation: 706039

## NNSA SERVICE CENTER EQUAL OPPORTUNITY & DIVERSITY OFFICE

**EEO MYTHS & REALITIES **
**“****The Discrimination Complaint Process”**
**National Nuclear Security Administration**
**Service Center**
**August 25, 2005**
**Yolanda Girón**
**EEO & Diversity Office**

## OVERVIEW

- Organizational Structure
- Policy
- Myths & Realities
- The Discrimination Complaints Process
- The NO FEAR Act
- Reasonable Accommodations
- Annual Reports
- Mediation
- Mediation Video

## NATIONAL NUCLEAR SECURITY ADMINISTRATION

- <date/time>

***NATIONAL NUCLEAR SECURITY ADMINISTRATION***
*** ******SERVICE CENTER***
***EEO & DIVERSITY ORGANIZATIONAL CHART***

- OFFICE OF THE DIRECTOR
- KAREN BOARDMAN, EEO OFFICER    (505) 845-6050

_**Special Emphasis Program Diversity Advisory Committee**_
-   DIRECTOR, NNSA SERVICE CENTER
-   SENIOR DIVERSITY CHAMPION MEMBER
-   EEO & DIVERSITY OFFICE
-   SPECIAL EMPHASIS PROGRAM MANAGERS
-   HUMAN RESOURCES DEPARTMENT MEMBER
-   SANDIA SITE OFFICE MANAGER
-   HQ OFFICE OF SECURE TRANSPORTATION MEMBER*
-   HQ OFFICE OF STRATEGIC PLANNING & ANALYSIS
-   MEMBER*
-   *LOCATED AT THE SERVICE CENTER

**NNSA SC**
**EQUAL EMPLOYMENT OPPORTUNITY & DIVERSITY OFFICE**** **
- YOLANDA GIRON, EEO AND DIVERSITY PROGRAM MANAGER                  (505) 845-4243
- DEBRA ALLISON, DEPUTY EEO AND DIVERSITY PROGRAM MANAGER    (505) 845-6021
- PATTY PADILLA, PROGRAM ANALYST (DETAIL)                                           (505) 845-4976
- DENISE RAMOS, EEO/DIVERSITY SPECIALIST                                              (505) 845-5920
- MAE HARRIS, EEO/DIVERSITY ASSISTANT                                                    (505) 845-5517
- SUZANNE SANDOVAL, STUDENT INTERN	                            (505) 845-6385

***NNSA SC SPECIAL EMPHASIS***
_***PROGRAM MANAGERS***_
-   SHEILA REDNOSE, AIP           (505) 845-5984
-   HARISH SHARMA, APAP         (505) 845-4275
-   MICHELLE MALLORY, BEP     (505) 845-4751
-   MIKE PEREZ, CPWD               (505) 845-5504
-   SHIRLEY PETERSON, FWP    (505) 845-6393
-   ANDY SANDOVAL, HEP          (505) 845-4008
-   DENNIS UMSHLER, OW         (505) 845-4740
-   KEITH SMITHSON, GLP          (505) 845-4059

**  **
_***SITE OFFICE-SPECIAL***_
***  ***_***EMPHASIS PROGRAM MGRS***_
-    BARBARA THOMAS, KCSO  (816) 997-2846
-    SHERMAN CHAO, LSO         (925) 423-9657
-    JODY PUGH, LASO               (505) 667-6281
-    TIM HENDERSON, NSO        (702) 295-1988
-    CAROL SHELTON, NSO       (702) 295-0286
-    MONTRELL HARRIS, PSO    (806) 477-4257
-    MEL VALENZUELA, SSO      (505) 845-5308

_**NNSA SC-EEO COUNSELORS**_
-  YOLANDA BOLIVAR, ITD  (505) 845-5117
-   GEORGE GOULD, OCTS  (505) 845-4681
-   PECOLIA SHARTS-MEADOWS, OFFM
- 	             (505) 845-4128
-   RICK SOTO, OST              (505) 845-4470
-   KATHY SUMBRY-WILKINS, OFS
-     	             (505) 845-6608
-   EDNA WHITE, OTS           (505) 845-4074

_***SITE OFFICE EEO COUNSELORS***_
**                           ****SITE OFFICE**
- NATHAN GORN, KCSO          (816) 997-4197
- WILLIAM GENTILE, LASO      (505) 667-5828
- ANITA MARTIN,  LSO             (925) 422-1141
- KEITH WARWICK, LSO          (925) 423-5884
- BILL WILBORN, NSO              (702) 295-3188
- ERIC LUNDGAARD, ORD       (702) 794-5465
- ELISHA DEMERSON, PSO     (806) 477-3144
- NANCY PYZEL, PSO               (806) 477-3179
- DAVID M. RAST, SSO  **           **(505) 845-5349
***AGENT OPERATIONS***
- SAL DOMINGUEZ, AOWC       (505) 845-5080
- BRUCE COCHRAN, AOEC      (865) 574-3297
- JOHN CARR, AOCC                (806) 477-3022
- WILFRED ISADORE, AOEC    (865) 574-3297              JAMES RILEY, FT CHAFFEE, AR
-                                                 (479) 709-5300
- SAM GRAZIANO, TSTC, FT CHAFFEE, AR
-                                                 (479) 709-5376

## NATIONAL NUCLEAR SECURITY ADMINISTRATION SERVICE CENTER EEO POLICY

- The National Nuclear Security Administration Service Center is fully committed to equal employment opportunity and the implementation of a diversified workforce.
- DOE Equal Employment Opportunity & Diversity Statement dated 8/10/05
- NNSA SC P 311.1A Equal Employment Opportunity & Diversity Statement dated 4/22/2004
- Zero tolerance for discrimination or harassment in any form, including Sexual Harassment.
- DOE Prevention & Eradication of Sexual Harassment in the Workplace Policy Statement dated 7/3/2002
- NNSA SC P 311.2A Prevention of Harassment in the Workplace including Sexual Harassment Policy Statement dated 4/22/2004

## EEO MYTHS & REALITIES 

- You can file an EEO complaint about anything, even if it does not involve discrimination.
- Only minorities, women, and lower grade level employees can file an EEO complaint.
- Once an employee files an EEO complaint, he or she can do anything and management won’t be able to take any action, even if the employee has conduct or performance problems.

## EEO MYTHS & REALITIES

- Management acts in concert to discriminate against employees and will protect a manager against whom a complaint is filed.
- Every complainant who files an EEO complaint gets $300,000 in damages.
- It is weak to make a settlement offer or participate in mediation.

## EEO MYTHS & REALITIES

- Agencies always settle EEO complaints.
- It is emotionally easy to make the decision to file and pursue an EEO complaint.
- Processing EEO Complaints average $60,000 - $80,000 per case prior to EEOC hearing.

## DISCRIMINATION COMPLAINTSINFORMAL PROCESS

**EEO CONTACTS/ADVISORY SERVICES**
- Employees
- Managers and/or Supervisors
- Applicants
- Contractors
**ALTERNATE DISPUTE RESOLUTION - MEDIATION **
**THE EEO COUNSELOR**
- Contact with a Counselor
- The Counselor’s Role
- The Role of the Alleged Responsible Management Official

## DISCRIMINATION COMPLAINTS FORMAL PROCESS

**THE FORMAL COMPLAINT – ACCEPT/DISMISS**
**INVESTIGATIONS OF EEO COMPLAINTS**
- Role of the Investigator
- Providing a Statement
- What to Do When the Investigator Calls or Visits
- Information Gathered by the Investigator
- Who Sees the Completed Investigation Report?
**THREE OPTIONS BY COMPLAINANT **

## THE LITIGATION PROCESS

**COMPLAINANT’S RIGHT TO FILE WITH EEOC OR IN COURT**
- The Process When the Complainant Asks for an EEOC Hearing
- Hearing Preparation and Coping with the Litigation Process
- The Process When Complainant Files in Federal District Court
- 		For further information contact:
- 		Pamela Arias-Ortega, Office of Chief 	Counsel, (505) 845-4441

## NO FEAR ACT DATA

**INTENT OF THE ACT**
**REQUIREMENTS**
- Keep Employees and Applicants Informed of their Rights
- Statistical Data
- Training
- Studies
- Enhance Complaint Process & the Work Environment
- Disciplinary Action
- Reimburse the Judgment Fund
**REPORTS**

## REHABILITATION ACT OF 1973REASONABLE ACCOMMODATIONSAMERICAN DISABILITES ACT OF 1990

- Purpose
- What are Reasonable Accommodations?
- Rights and Responsibilities
- Employees and Applicants Responsibilities
- Reasonable Accommodation Request

## ANNUAL REPORTS

**Disabled Veterans Affirmative Action Program (DVAAP) **
**	**Agencies must submit DVAAP accomplishment reports to OPM.  The accomplishment reports must describe agency efforts to promote the maximum employment and job advancement opportunities for disabled veterans as well as certain veterans of the Vietnam era and of the post-Vietnam era.
**EEOC Management Directive 715**
- 	This Directive provides policy guidance and standards for establishing and maintaining effective affirmative programs of equal employment opportunity under Section 717 of Title VII (PART A) and effective affirmative action programs under Section 501 of the Rehabilitation Act (PART B).

## ANNUAL REPORTS (cont’d)

**Federal Equal Opportunity Recruitment Program (FEORP)**
- 	This OPM accomplishment report is prepared in compliance with the law (5 U.S.C. 7201 and 5 CFR Part 720, Subpart B) and contains information on the representation of minorities within the Federal Government and best practices of Federal agencies.
**Nine Point Plan**
- 	This OPM initiative requires agencies to report on the progress of improving the representation of Hispanics in the Federal workforce.

## MEDIATION

**Main objective is to resolve disputes**
- Equal Employment Opportunity Counselors and Supervisors will offer Employees Mediation
- Equal Opportunity Office, Human Resources  and Employee Concerns personnel will offer employees Mediation
- GenQuest is the Mediation provider.  The number is (505) 246-2829.

## BENEFITS

- Quick Attention to Problem
- Resolution
- Neutral (No-Harm) Process
- Enhance Employee-Management Confidence
- Improve Communication (One-on-One Dialogue)

## SUMMARY

- Questions concerning the EEO Complaints Process or the Mediation Program can be referred to the EEO & Diversity Office at
- 	(505) 845-5517
- EEO Website: _[http://www.doeal.gov/eeo/](http://www.doeal.gov/eeo/)__ _
- Sign-in Sheets
- Evaluation Form
- Hand Outs
- Meet with Employees