# Presentation: 853867

## MILITARY ONESOURCE Pre-Proposal Conference RFP#1406-04-08-RP-20652 Monday, 8 September 2008 USGS National Center 12201 Sunrise Valley Drive, Reston VA 20192

**Acquisition Services Directorate, **
**National Business Center, US Dept of the Interior **
**In Support Of The **
**Office of the Secretary of Defense, **
**Quality of Life Office**

## Presentations
Introduction and Welcome
Sharon Hallinan, Contracting Officer, Acquisition Services Directorate, National Business Center, US Dept of the Interior Sharon.Hallinan@aqd.nbc.gov 
Department of Defense Remarks
Michael Canales, Office of Defense Procurement and Acquisition Policy, Department of Defense
Department of the Interior Small Business Presentation
Beth Owen, Small Business Specialist, Acquisition Services Directorate, National Business Center, US Dept of the Interior Beth.Owen@aqd.nbc.gov
Department of Defense, Quality of Life Office Presentation
Aggie Byers, Theresa Farmer
Key RFP Features
Sharon Hallinan
Interactive Question and Answer Session
Concluding Remarks

- Introduction and Welcome
- Sharon Hallinan, Contracting Officer, Acquisition Services Directorate, National Business Center, US Dept of the Interior **Sharon.Hallinan@aqd.nbc.gov**
- Department of Defense Remarks
- Michael Canales, Office of Defense Procurement and Acquisition Policy, Department of Defense
- Department of the Interior Small Business Presentation
- Beth Owen, Small Business Specialist, Acquisition Services Directorate, National Business Center, US Dept of the Interior **Beth.Owen@aqd.nbc.gov**
- Department of Defense, Quality of Life Office Presentation
- Aggie Byers, Theresa Farmer
- Key RFP Features
- Sharon Hallinan
**Interactive Question and Answer Session**
**Concluding Remarks**

- Agenda

## Objective

- To familiarize the vendor community with the Military OneSource program
- Review highlights of the solicitation
- Interactive forum with industry for questions and answers

## Rules of the Road

- Cell Phone Courtesy
- List of interested parties for teaming/subcontracting will be posted on the AQD website _[www.aqd.nbc.gov](http://www.aqd.nbc.gov/)_
- All emailed questions will be answered and posted on the AQD website
- Limited questions after each presentation, extended Q&A period after all presentations
- Q&A on presentations or RFP only
- Ask questions of broad concern

## Scope

- The MOS program is a primary source of information for members of the Armed Forces and their families, about 4 million persons at locations worldwide
- Provides information such as referrals to both military and civilian resources as well as counseling services.
- These services shall be available through the Internet, telephone (via 800 number and collect calls) e-mail, postal and face-to-face, 24 hours a day, 7 days a week
- Unpredictable world events and military situations may affect this contract, thus challenging DoD and the contractor with developing innovative options and solutions to support military members and their families in a “just-in-time” mode

## RFP Overview 

- Section B
- Tier System for the Call Center
- Website Development is required
- Ad Hoc Optional Labor
- Performance Incentive Plan
- CLIN Structure adherence
- Transition

## RFP Overview (cont.)

- Section J
- Attachment 1 is included as the CLIN structure for Section B
- Attachment 7 is included as the Quality Assurance Surveillance Plan
- Attachment 10 provides a vision for the Military OneSource program
- Attachment 11 is included for DOD’s subcontracting goals

## RFP Overview (cont.)

- Section L
- Source List for Partnering
- Past Performance Questionnaires directly from references
- Past Performance must be recent and relevant
- Detailed instructions are included
- Government is looking for the offerors to discuss their approach and capabilities; do not merely restate the requirements.

## RFP Overview (cont.)

- Section M
- Cost for transition in, development of web site and cost to lease space will not be included in the evaluation of price.
- A rating of satisfactory or better is required in all four technical evaluation areas to be considered for award.
- Technical approach and management approach are equal to each other, and most important.
- The subcontracting plan and past performance follow respectively in order of importance.
- The evaluation scheme for the subcontracting plan differs slightly from the other three areas

## Evaluation Process

- Evaluation Factors
- Technical Approach
- Management Approach
- Subcontracting Plan
- Past Performance
- Price
- Proposals will be evaluation in strict accordance with Section M.
- Assume Government has no prior knowledge of your company.

## Competitive Range

- Contracting Officer **may** limit the number of proposals to the greatest number that will permit an efficient competition among the most highly rated proposals.
- If a competitive range is established, the Government may hold oral presentations with those offerors in the competitive range.
- Oral presentations will serve to augment the technical ratings and will not be evaluated separately.

## Important Dates

- Proposals are due 10:00 am EST, 20 October 2008
- Past performance references must be post-marked by 20 October 2008
- Deadline for additional questions is noon EST, 15 September 2008
- Anticipated award date is 31 December 2008.

## QUESTIONS & ANSWERS