# Presentation: 528526

## MSFC LOGISTICS SERVICES CONTRACT 

**CENTER OPERATIONS**
*JULY 2004*
**FEDFLEET CONFERENCE**
**NYC**

## Table of Contents

_**SECTION**_**	**_**TITLE OF SECTION**_**	**_**PAGE NO**_
**	*****1******	******GENERAL REQUIREMENTS******	******3******	***
***	******2******	******RESERVED******	******37***
***	******3******	******ENVIRONMENTAL SERVICES******	******38***
***	******4******	******MAIL SERVICES******	******49***
***	******5******	******EQUIPMENT MAINTENANCE & ***
***	******	******REPAIR SERVICES******	******52***
***	******6******	******MOTOR POOL SERVICES******	******63***
***	******7******	******PROPERTY SERVICES******	******72***
***	******8******	******MOVE SERVICES******	******96***
***	******9******	******DISPOSAL SERVICES******	******100***
***	***
***	******10******	******FOOD SERVICE******	******     105     ***
***	******Appendix A      ******	******DEFINITIONS AND ACRONYMS******	******110***

## Section 1 - General Requirements

**1.1 INTRODUCTION**
**1.1.A Objective**
- The Government’s objective is to obtain Logistics Services at the Marshall Space Flight Center (MSFC) by means of a performance based, Firm Fixed-Price (FFP) order with emphasis on achieving performance results.  Order requirements are identified as Lump Sum FFP, Indefinite Delivery Indefinite Quantity (IDIQ), or No Cost to This Order.  The Contractor shall provide the necessary expertise, capabilities, management, equipment, supplies, materials, and personnel (not otherwise provided by the Government) to perform Logistics Services for MSFC.
- MSFC is committed to safety, quality, and core values.  As a result, a MSFC Safety, Health and Environmental (SHE) Policy, a Quality Policy, and MSFC Core Values have been established.  These are provided below:
**MSFC SHE Policy:**
**MSFC Quality Policy:**
**MSFC Core Values:**
**Logistics Services Values**
**The Logistics Services Department (LSD) Values are People, Financial Integrity, Learning and Growth, and Operational Excellence.**

## Section 1 - General Requirements Cont’d

**1.1 INTRODUCTION**
**1.1.B Background**
- The work requirements in the order are, in most instances, specified as performance results rather than as specific work tasks.  The Government is providing relatively little specification detail and few limits on work and management processes.  The Contractor shall propose approaches, methods, and technologies to achieve the results and develop the procedures and schedules to perform the work as defined herein.  The required comprehensive result is for Logistics Services to support all MSFC customer requirements necessary for accomplishment of the Center’s mission.
**1.1.C Documentation/Data Deliverables **
**1.2 GENERAL REQUIREMENTS**
- Order requirements specified are part of the Lump Sum FFP portion of the order and include: Industrial Safety, Health, and Environmental Program; Program Management; Security; Technical Reference Library (TRL); Personnel Qualification/Certification; Quality Control (QC)/Quality Assurance (QA); and Work Control System.  The key order requirements are contained in the Performance Summary (PS) below.

## Table of Contents

**Table of Contents**

_**SECTION**_**	**_**TITLE OF SECTION**_**	**_**PAGE NO**_
**	*****1******	******GENERAL REQUIREMENTS******	******3******	***
***	******2******	******RESERVED******	******37***
***	******3******	******ENVIRONMENTAL SERVICES******	******38***
***	******4******	******MAIL SERVICES******	******49***
***	******5******	******EQUIPMENT MAINTENANCE & ***
***	******	******REPAIR SERVICES******	******52***
***	******6******	******MOTOR POOL SERVICES******	******63***
***	******7******	******PROPERTY SERVICES******	******72***
***	******8******	******MOVE SERVICES******	******96***
***	******9******	******DISPOSAL SERVICES******	******100***
***	***
***	******10******	******FOOD SERVICE******	******     105     ***
***	******Appendix A      ******	******DEFINITIONS AND ACRONYMS******	******110***

## Section 4 - Mail Services

**4.1 GENERAL REQUIREMENTS**
**The Contractor shall provide for receipt and delivery of all incoming and MSFC internal mail, including express documents and small packages.  Requirements also include desk-to-desk courier service, maintenance of mailing lists and Standard Distribution Lists (SDL), and distribution of periodic documents.  Overall objective is to meet customer receipt and delivery requirements for all incoming and outgoing mail and courier requests.  **

## Section 4 - Mail Services Cont’d

**4.2 ORDER REQUIREMENTS**
**Key performance requirements are stated in the summary table below:**
- 4.2.A Lump Sum FFP Work

## Section 4 - Mail Services Cont’d

**4.2 ORDER REQUIREMENTS - Cont’d**

## Section 4 - Mail Services Cont’d

**4.3 Specific Requirements for Mail Services**
**4.3.A Pickup and deliver of mail to MSFC mail stations on **
**	****and offsite.  **
**4.3.B Perform scheduled pickup/delivery to the Space & Rocket Center once per week.**
**4.3.C Operate the Government-furnished postage**
**	****metering equipment.**
**4.3.D Mail outgoing USPS via the USPS Service. Prepare certified/registered mailings as requested by customers.**
**4.3.E Receive, store, and distribute MSFC mail IAW the established SDL.**
**4.3.F Follow procedures established by USPS and MSFC for handling any suspicious packages or mail, MPG 1551.1.**

## Section 4.3 - Mail Services Cont’d

**4.3.G Scan all received goods from the USPS, which will physically fit through the x-ray equipment.**
**4.3.H Deliver the Daily Planet.**
**4.3.I Bi-weekly machine fold and deliver of Earning and **
**	****Leave Statements.**
**4.3.J Pickup, sort, and distribute payroll documentation.**
**4.3.K Annually machine fold and mail W-2 forms.**
**4.3.L Bi-annually machine fold and mail information statements.**
**4.3.M Provide mail support such as stuffing packages, preparing mailing labels and special mail outs**
**4.3.N The Contractor shall maintain mailing lists and the **
**	****SDL’s current.**

## Section 4 - Mail Services Cont’d

**4.4 IDIQ WORK**
**Desk-to-Desk Courier Service**
**This service may be ordered on a monthly basis.**
**Perform desk-to-desk Courier Service for time sensitive packages of less than sixty (60) pounds within MSFC and near-site.**
**The Contractor shall receive all Courier Service Requests and process in the Work Control System. **
**The Contractor shall evaluate the regularity of the requests and modify the standard daily mail stop routine with approval by the COTR.**

## Table of Contents

**Table of Contents**

_**SECTION**_**	**_**TITLE OF SECTION**_**	**_**PAGE NO**_
**	*****1******	******GENERAL REQUIREMENTS******	******3******	***
***	******2******	******RESERVED******	******37***
***	******3******	******ENVIRONMENTAL SERVICES******	******38***
***	******4******	******MAIL SERVICES******	******49***
***	******5******	******EQUIPMENT MAINTENANCE & ***
***	******	******REPAIR SERVICES******	******52***
***	******6******	******MOTOR POOL SERVICES******	******63***
***	******7******	******PROPERTY SERVICES******	******72***
***	******8******	******MOVE SERVICES******	******96***
***	******9******	******DISPOSAL SERVICES******	******100***
***	***
***	******10******	******FOOD SERVICE******	******105     ***
***	******Appendix A      ******	******DEFINITIONS AND ACRONYMS******	******110***

## Section 6 - Motor Pool Services

**6.1 GENERAL REQUIREMENTS**
- The Contractor shall operate the MSFC Motor Pool Services.  These operations include personnel and group transportation & maintenance of motor pool vehicles and equipment.  The Contractor shall maintain, in proper operating condition, the Government-owned SPE to include compressors, construction equipment, mobile cranes, forklifts, generators, personnel lifts, scooters, welders, and special purpose vehicles on Center and near-site.  The Contractor shall also facilitate the maintenance of the MSFC GSA fleet to include sedans, pickups, vans, trucks, and tractors.  The Contractor shall provide Fuel Support Services to include the fuel station operation and fuel distribution.

## Section 6 - Motor Pool Services Cont’d

**6.2 ORDER REQUIREMENTS**
**6.2.A Lump Sum FFP Work**

## Section 6 - Motor Pool Services Cont’d

## Section 6 - Motor Pool Services Cont’d

## Section 6 - Motor Pool Services Cont’d

**6.2.A.1 Specific Work for Transportation Services**
- 6.2.A.1.a The Contractor shall provide a Personnel Transport System between the hours of 7:00 a.m. and 4:30 p.m., Monday through Friday
- 	for MSFC
- 6.2.A.1.b The Contractor shall provide a Group Transport Service (i.e., including, but not limited to buses, vans, and handicapped vans) for MSFC personnel onsite and near-site of MSFC with a two (2) day notice.
- 6.2.A.1.e The Contractor shall manage the Government fleet of compact sedans, trucks, and vans for use of MSFC personnel for TDY transportation or local setups IAW MPG 6700.1 by interfacing directly with the MSFC customers.  MSFC will provide a fleet of seven (7) sedans and three (3) vans for TDY purposes.

## Section 6 - Motor Pool Services Cont’d

**6.2.A.2 Specific Requirements for Motor Pool Operations**
- 6.2.A.1.a The Contractor shall provide the Motor Pool operations between the hours of 7:00 a.m. and 4:30 p.m., Monday through Friday
- 6.2.A.2.b The Contractor shall transport GSA vehicles to and from designated locations for warranty/maintenance/repair work.  The Contractor will be provided a GSA schedule.  The Contractor shall be responsible for contacting the MSFC user.
- 6.2.A.2.c The Contractor shall provide inspections and PM on all appropriate vehicles and equipment prior to thirty-six (36) to forty-eight (48) normal duty hours of a scheduled PCH move.
- 6.2.A.2.d The Contractor shall provide emergency repairs, Lubrication/Fluid Services, and Wrecker Service for MSFC managed SPE and GSA vehicles on site and near-site, within two (2) hours of notification.
- 6.2.A.2.e The Contractor shall be responsible for the fuel distribution and the management of the MSFC fuel station.
- 6.2.A.2.f Any problem identified with the equipment will be brought to the attention of the COTR immediately.
- 6.2.A.2.g The Contractor shall use the MSFC VEO software application for maintenance of special purpose vehicles.
- 6.2.A.2.h The Contractor shall maintain an up-to-date TRL per Section 1.2.E containing manuals, schematics, and drawings on all equipment serviced under this order.
**6.2.A.3. Specific Requirements for M&R and TC’s**
- 6.2.A.3.a   Perform Maintenance Plan
- 6.2.A.3.a.(1) The Contractor shall prepare a Maintenance Plan for all Motor Pool
- 	equipment types.

## Section 6 - Motor Pool Services Cont’d

**6.2.A.3. Specific Requirements for M&R and TC’s Cont’d**
- 6.2.A.3.a.(1).I If exercised as an option under contract line item number 00X1.0523, The Contractor shall prepare a Maintenance Plan for the equipment listed below IAW DRD 988LS-002 (as tailored for non-RCM option).
- The Contractor shall ensure that critical equipment such as that which interfaces with Space Flight Hardware/Systems and other critical hardware is identified.
- 6.2.A.3.a.(2) The Contractor shall be required to commence work within the required timeframe, perform the work diligently, and complete the work and make ready for use not later than the customer request, unless otherwise advised in writing by the COTR.
- 6.2.A.3.a.(3) The Contractor shall coordinate the equipment availability and accessibility with the customer.
- 6.2.A.3.a.(4) Motor Pool Equipment Type List, Compressor equipment, Construction equipment, Mobile cranes, Material Handling equipment, Generators, Personnel lifts, Pumps, Scooters, Trailers, Welders
- 6.2.A.3.b TC’s (REMEDIAL M&R)

## Section 6 - Motor Pool Services Cont’d

- 6.2.A.3.b.(1) Scope
- TC’s are the method by which the Contractor performs remedial M&R to correct malfunctions and failures and manages the Fuel Support Services.  MSFC or Contractor personnel generally identifies the need for a TC.  TC’s, which require a total combined labor and material price of $1,500 (fully burdened), are included in the Lump Sum FFP portion of the order.
- 6.2.A.3.b.(2) Response
- A Contractor Operated Work Reception Center Shall Receive All TC’s.
- The Contractor shall receive all TC’s, classify each as routine or emergency, record and process all TC’s
- 	The Contractor shall respond to TC’s and perform corrective action as follows:
- 6.2.A.3.b.(2).i Emergency Calls
- Emergency calls are those TC’s where the work consists of correcting situations that constitute an immediate danger or threat to personnel, property or MSFC mission operations.
- 6.2.A.3.b.(2).ii Routine Calls
- Routine calls involve all other equipment conditions that require repair or remedial maintenance to correct or prevent problems and ensure continued normal operations.

## Section 6 - Motor Pool Services Cont’d

**6.2.B IDIQ Work**

## Section 6 - Motor Pool Services Cont’d

- 6.2.B.1 Work Exceeding TC Cost Limit
- When the completion of a TC will exceed the Lump Sum FFP price limits of $1,500 (fully burdened) for labor and materials the Contractor shall notify the COTR as quickly as possible with a description of the work needed and a detailed cost estimate. Work may be ordered for any type of equipment specified herein.
- 6.2.B.1.a SPE M&R
- The Contractor shall determine the method of maintaining and repairing the equipment including the decision to return equipment to the original equipment manufacturer or to an authorized service organization with approval of the COTR or designated representative.
- 6.2.B.2 Work not Specified in Lump Sum FFP Portion.  Work may be Ordered for any SPE Specified Herein.
- 6.2.B.2.a	PCH Support
- The Contractor shall provide standby and on-Center test support for MSFC PCH activities involving SPE.  The Contractor shall provide dedicated personnel to support the equipment used in PCH activities.
- 6.2.B.2.b Equipment Modification/Integration/Test
- 6.2.B.2.b.(1) The Contractor shall modify and integrate equipment to the manufacturer’s latest configuration and/or the customer’s requirements.
- 6.2.B.2.b.(2) The Contractor shall checkout the equipment to meet customer requirements.
- 6.2.B.2.c	Test/Dedicated Support
- The Contractor shall provide standby and on-Center Transportation Support Service beyond Lump Sum FFP scope.
- 6.2.B.2.d	 Group Transport Service
- The Contractor shall provide a Group Transport Service (i.e., buses, vans, and handicapped vans) for MSFC personnel on-site and near-site of MSFC with less than a two (2) day notice.

## Table of Contents

**Table of Contents**

_**SECTION**_**	**_**TITLE OF SECTION**_**	**_**PAGE NO**_
**	*****1******	******GENERAL REQUIREMENTS******	******3******	***
***	******2******	******RESERVED******	******37***
***	******3******	******ENVIRONMENTAL SERVICES******	******38***
***	******4******	******MAIL SERVICES******	******49***
***	******5******	******EQUIPMENT MAINTENANCE & ***
***	******	******REPAIR SERVICES******	******52***
***	******6******	******MOTOR POOL SERVICES******	******63***
***	******7******	******PROPERTY SERVICES******	******72***
***	******8******	******MOVE SERVICES******	******96***
***	******9******	******DISPOSAL SERVICES******	******100***
***	***
***	******10******	******FOOD SERVICE******	******105     ***
***	******Appendix A      ******	******DEFINITIONS AND ACRONYMS******	******110***

## Section 7 - Property Services

- 7.2.A.4 Lump Sum FFP Work

## Section 7 - Property Services Cont’d

- 7.2.A.4 Receive and Deliver Goods
- 7.2.A.4.a The Contractor shall receive Government-owned or Contractor-acquired personal property (including furniture items) at MSFC from sources such as other NASA Centers, other Government Agencies, loans and/or leases, donations, and commercial suppliers.  Store or deliver property to the customer.
- 7.2.A.4.b The Contractor shall receive and capture equipment information for all taggable equipment in the Government-provided system (e.g. NEMS).  The Contractor shall store or deliver equipment to the customer.
- 7.2.A.4.c The Contractor shall research inbound packages with incorrect or incomplete addresses to determine the customer.
- 7.2.A.4.d The Contractor shall document all undeliverable items and notify the Traffic Management Officer for disposition instructions.
- 7.2.A.4.e The Contractor shall follow procedures established by USPS and MPG 1551.1 for handling any suspicious packages or mail.
- 7.2.A.4.f The Contractor shall scan all received goods, which will physically fit through the Government-furnished x-ray equipment (e.g. currently using AS&E MICRO-DOSE X-Ray Inspection System, Model 66Z) to identify any suspicious contents.  Provide trained personnel to operate the equipment.  Training provided by the Government.
- 7.2.A.4.g The Contractor shall verify count and condition of all goods received and process all visible shortages/damage findings IAW, MWI 6220.1 for inbound shipments.  Maintain hard copy record of all freight bills, supporting Commercial Bills of Lading (CBL), and any discrepancy documentation.
- 7.2.A.4.h The Contractor shall execute receipts in the MSFC Integrated Financial Management System and in PDTS as specified in MWI 4520.2.

## Section 7 - Property Services Cont’d

- 7.2.A.5 Goods Shipment
- 7.2.A.5.a The Contractor shall manage, operate, and perform packing/crating (fabricate wood crates, prepare braces, skids and supports on commercial transportation equipment) and tarp loads, to ensure complete, accurate, and timely response to customers request, with no damage or loss to PCH items and minimal loss or damage to other goods.
- 7.2.A.5.b The Contractor shall procure transportation and related services via motor, rail, and water for MSFC inbound and outbound shipments (both domestic and international) using CBL or using Government Bill of Lading (GBL), if required to expedite international shipments.
- The Contractor shall only use lawfully approved carriers and shall comply with the best commercial practices and regulatory directives (41 CFR, and NPG 6200.1).
- 7.2.A.5.c The Contractor shall maintain two (2) on-site “small package” locations for express shipment of small packages by GSA contracted commercial express carriers (Buildings 4471 and 4200).  See map in Attachment 6-4.
- 7.2.A.5.d The Contractor shall maintain and make available continuously to the Government documentation for all shipments to include: shipping requests, United States Customs documents, export and import documentation, Transportation Discrepancy Reports, tracer actions, receipt confirmation, tonnage by mode; number of shipments by destination; types of commodities shipped, and certification for carrier payment.
- 7.2.A.5.e The Contractor shall maintain the following in the TRL:  carrier tariff information and carrier evaluation data (i.e., description, date of service failure, date carrier offered shipment, name of carrier, shipment origin, destination, and CBL number) and loss/damage claims IAW, MWI 6220.1.
- 7.2.A.5.f The Contractor shall provide Packaging and Crating Services Reports IAW DRD 988LS-018.  The Contractor shall provide Traffic Management Workload Reports IAW DRD 988LS-019.