# Presentation: 411142

## OPERATIONS Action Team Charge

**Charge:**  “Develop an action plan to:”
- 	1.	Implementing a process for gathering objective workload data to perform analysis such as workload 	sustainability (maintain training, outreach, situational awareness and overall quality of NWS services).
- 	2.	Re-examine NCEP’s role in digital services.
- 	3.	Examine current directive system and legacy products to evaluate which products and directives can be 	streamlined to facilitate Digital Services (e.g. decrease forecaster workload).  Involve partners and 	customers in dialogue.
- 	4.	Prepare best practices concepts and strategies for implementing culture change to ensure best practices 	are implemented.
- 	5.	Finalize Concept of Operations and obtain Corporate Board Operations Committee approval.
- 	6.	Create a new Digital Services policy and directive structure.
**Membership:**
- 	Lead: Lynn Maximuk CR
- 	OS:  Shannon White, Doug Young, Ron Berger
- 	OST: David Ruth
- 	NCEP:  Bob Kelly, (P) HPC, Ed Danaher, (A)  HPC
- 	REGIONS:  Jeff Hovis ER, Jack Settelmaier (P) SR, Melinda Bailey (A) SR, Larry Dunn (P) WR,
- 	Dave Reynolds (A) WR, Ed Fenelon CR, Ken Waters PR, Eric Stevens (ISST), Dan Sobien NWSEO

## ASSESSMENT Action Team Charge

**Charge:** “Develop an action plan to:”
- 	1.	Implement an assessment capability culminating in a system that includes gridded verification and an 	analysis of record.
- 	2.	Improve forecaster use and understanding of verification information.
- 	3.	Develop and publicize select verification data to partners and customers.
- 	4.	Develop quality assurance capabilities.
- 	5.	Develop standards for what constitutes acceptable services.
- 	6.	Analyze customer and partner feedback and implement appropriate changes to improve digital services.
**Membership:**
- 	Lead: James Partain AR
- 	OS: Mike Tomlinson, Michael Graf, Kevin Lynott
- 	OST: Bob Glahn, Will Shaffer
- 	NCEP: Lauren Morone
- 	Regions:  Mike Coyne SR; Mark Jackson (P) WR (ISST), Kirby Cook (A) WR; Pete Browning CR,
- 	Bill Ward PR (ISST), Gary Szatkowski (P) ER, Rick Watling (A) ER, Josh Watson (A) ER,
- 	Robert Baruffaldi NWSEO
- 	LEGEND:  P = Primary     A = Alternate

## SYSTEMS AND COMMUNICATIONS Action Team Charge

**Charge:** “Develop an action plan to:”
- 	1.	Ensure long-term data retention of official products.
- 	2. 	Ensure customer and partners have access to NDFD grids in formats easily used.
- 	3. 	Ensure external communications and dissemination systems with requisite support structure are sufficient to meet 	user needs.
- 	4.	Ensure customer support system meet requirements.
- 	5. 	Ensure enhancements to system capabilities are implemented to meet forecaster needs and ensure end-to-end 	AWIPS processing and communications systems are sufficient to meet forecaster needs.
- 	6.	Ensure communication delivery schedules, software, and hardware are in sync with service requirements.
**Membership:**
- 	Lead: Franz Zichy OST
- 	OS:   Jamie Vavra
- 	OST:  Bob Rood
- 	CIO:  Bob Bunge, Ron Jones, Randy Chambers
- 	OOS:  Beraq Azeem (P), V. Baer
- 	NCEP: Clinton Wallace, AWC
- 	Regions:  Paul Kirkwood (P) SR, Eric Howieson (A) SR, Carl Gorski (P) WR, Jeff Walker (A) WR, Tom Hultquist CR,
- 	Jeff Manion CR, Bill Ward PR (ISST), Don Miller (P) ER, Greg Hanson (A) ER, Bill Hopkins NWSEO
- 	LEGEND:  P = Primary     A = Alternate

## TRAINING AND OUTREACH Action Team Charge 

- Charge: “Develop an action plan to:”
- 	1.	Ensure National Strategic Training and Education Plan process fully reflects needs for NWS Digital Service 	training.
- 	2.	Develop and implement a Digital Services customer/partner education, feedback and awareness strategy.
- 	3.	Distribute CONOPS to customers by e-mail, web site, publish a pamphlet, and write and distribute article in
- 		NWS FOCUS.
- Membership:
- 	Lead: Mike Cammarata ER
- 	OS:  Shannon White, John Simensky
- 	OST:  Sam Contorno
- 	SP:  Wendy Levine
- 	PA/COM:  Susan Weaver (P), Greg Romano (A), Barry Reichenbaugh
- 	Regions:  Tyree Wilde (P) WR, Mark Mollner (A) WR,
- 	Mike Looney CR, Joel Cline PR, Rich Kane (A) ER, Rose Miller (A) ER, Stephen Keighton ER (ISST),
- 	Andy Patrick SR (ISST), Waly Zaleski (A) (SR), Bob Farrell NWSEO
- 	LEGEND:  P = Primary     A = Alternate

## Program Planning Action Team Charge

- 	**Charge:**  “Develop an action plan to:”
- 	1.	Develop program plan through FY 2011 for input to the Planning,
-  		Programming, Budgeting, and Execution System (PPBES).
-  		Plan must at a minimum address the following areas:
- 		-	Incorporate AHPS and all Digital Services
- 		-	Expand NDFD to include observations and probabilistic grids
- 		-	Incorporate all action team program plans
- 		-	Incorporate user needs, and anticipated access and dissemination
- 			technologies
- 		-	Incorporate Geographic Information System technologies
- 		-	Compatible with existing NOAA Information Technology plans
- 	2.	Develop a structure for an Operations Requirements Document for Digital Services utilizing
- 		output from the action teams and using the new requirements process.
- 	**Membership**:
- 	Lead: Glenn Austin OS
- 	OS:  Doug Marcy, Michael Graf, Jamie Vavra
- 	OST:  Jennifer Rhoades, Suzanne Lenihan
- 	CIO:  Bob Bunge, Ron Jones, Brenda Taylor
- 	SP:  Wendy Levine
- 	OHD:  Donna Page	OOS:  Alix Rolph
- 	NCEP:  Russ Schneider, SPC
- 	Regions:  Ken Waters PR, Brad Colman WR (ISST), Andy Edman WR, Ross Dickman (P) ER,
- 	Gregg Rishel (A) ER, Dan Sobien NWSEO

## DRAFT POWERPOINT TEMPLATE FOR ALL ACTION PLANS

-   TASK: 	(Your action team name)
- 		Ex. Formation of all seven action teams
-   STATUS: 	Color (R, Y, G) (Risk level - High, Medium, Low)
- 		Ex. Red (High Risk)
-   TEAM CHARGE:  (Paste your charge here)
-   TEAM MEMBERS:  (denote leader)
-   STATUS OF CONSENSUS:
- 		List status of what was agreed to and what still needs resolving
-   RESOURCES REQUIRED:
- 	PEOPLE:   Percentage of time for which people for what time period
- 		Ex: 10% time for 50 people for 2 months
- 	BUDGET:   Funding required and when
- 		Ex:  10K Travel funds in March/April 2004
*Document creator:**	**OS2:LSpayd:  713-1858x105:02/27/04*

## Plans for NWS Digital Services

| Date Due | Action | Responsible Party |
| --- | --- | --- |
| March 29, 2004 | Conference calls with action teams on progress | Leroy Spayd |
| April 5, 2004 | Conference call for action teams to share first drafts of action plans with other teams | Leroy Spayd |
| April 12, 19, 26, 2004 | Conference call for DSPO review of action plans with all action teams to ensure communication and consistency | Leroy Spayd |
| May 3, 2004 | Conference call for DSPO to finalize action plans with all action teams | Leroy Spayd |
| Mary 5, 2004 | Action plans presented to CB Ops Committee for review by DSPO | Leroy Spayd |