# Presentation: 287402

## Southwestern Affordable Housing Management Association

**Southwestern Affordable Housing Management Association**
**(Special Training: REAC Inspections)**
**February 21, 2008**

## Training Agenda

_**THURSDAY, FEBRUARY 21**__**st**_**:**

**1:00 pm – Welcome / Go over this thing**

**1:05 pm – Scoring**

**1:45 pm – “Top 20”**

**3:00 pm – BREAK (15 Minutes)**

**3:15 pm – “Inspection Day” Video**

**3:45 pm – TR/DBAs, DCD 4.0, Website**

**5:00 pm – End for the Day!**

## SCORING

**SCORING**

## The Goal

- Assign a *score* to the overall *property*
*condition* based on the *data** *collected by the
- inspector
** ****Measure physical condition**
** ****Objective & consistent**
** ****Accommodates all property types &  configurations**

**Notes:**
Numerical Score: 100 point scale
Property types:  High-rise to single-family homes
Property Condition Criteria: 
Decent, Safe, Sanitary
Good Repair
Data Collected:
5 Property Areas with 50 Unique Items
3 Severity Types + Health & Safety
Objective, consistent

## The inspector records the existence and the severity
of deficiencies according to preset criteria

- of deficiencies according to preset criteria

**Scoring is Based on ****Objective Data**

## Relative importance (“weights”) were assignedto each physical area, item, and deficiency in the inspection protocol

HUD applies the weightsto the inspection data to compute the score
The score is based on a 100 point scale

- HUD applies the weightsto the inspection data to compute the score
- The score is based on a 100 point scale

**The Scoring Approach**

## The weights were assigned as part of a
consensus process:
- Industry stakeholder input
Multifamily Housing (Owners / Agents)
Public Housing Authorities
Trade groups
PHA industry groups

- HUD information
- Trade professionals’ experience

- consensus process:
- - Industry stakeholder input
- Multifamily Housing (Owners / Agents)
- Public Housing Authorities
- Trade groups
- PHA industry groups
- - HUD information
- - Trade professionals’ experience

**Scoring Protocol**

## Areas&Items

- Fencing and Retaining Walls
- Grounds
- Lighting
- Mailboxes/Project Signs
- Market Appeal
- Parking Lots/Driveways/Roads
- Play Areas and Equipment
- Refuse Disposal
- Storm Drainage
- Walkways/Steps

- Doors
- Fire Escapes
- Foundations
- Lighting
- Roofs
- Walls
- Windows

- Domestic Water
- Electrical System
- Elevators
- Emergency Power
- Exhaust System
- Fire Protection
- HVAC
- Sanitary System

- Basement/Garage/Carport
- Office
- Closet/Utility/Mechanical
- Other Community Spaces
- Community Room
- Patio/Porch/Balcony
- Day Care
- Pools and Related Structures
- Halls/Corridors/Stairs
- Restrooms/Pool Structures
- Kitchen
- Storage
- Laundry Room
- Trash Collection Areas
- Lobby

- Bathroom
- Call-for-Aid
- Ceiling
- Doors
- Electrical System
- Floors
- Hot Water Heater
- HVAC System
- Kitchen
- Lighting
- Outlets/Switches
- Patio/Porch/Balcony
- Smoke Detector
- Stairs
- Walls
- Windows

- Areas&Items

- 15%

- 15%

- 20%

- 35%

- 15%

## Scoring Dynamics

**15%**

**15%**

**20%**

**35%**

**15%**

**100%**

**Scoring Dynamics**

## No Two PropertiesAre Alike

- (For example, if there are no Common Areas on a property,
-   the other inspection areas become more important)

**No Two Properties****Are Alike**

## Area Points x Item Weight x Criticality x Severity

**Area Points**** ****x ****Item Weight ****x**** ****Criticality**** ****x**** Severity**

- _Ranges are_:
**Area Points**
- 	Site        = 15	Bldg Systems    = 20	Dwelling Units = 35
- 	Bldg Ext = 15	Common Areas = 15
**Item Weight**  (Examples)
- 	Smoke Detector   = 0		Missing Toilet            = 10
- 	Damaged Ceiling = 4.5		Misalinged Chimney = 15.5
**Criticality**
- 	(5) Critical	    = 5.0	  (2) Contributes	            = 1.25
- 	(4) Very Important = 3.0	  (1) Slight Contribution = 0.5
- 	(3) Important	    = 2.25
**Severity**
- 	(3) Most Severe  = 1.0
- 	(2) Severe           = 0.50
- 	(1) Least Severe = 0.25

**Scoring Methodology**

## Scoring

- Ceiling - Holes/Missing . . . - Level 3

**Scoring**

- *Assuming 250 Units  (24 Sample Units)

## * EH&S TICKET ITEM! *

- Misaligned Ventilation System - Level 3

**Scoring**

- *Assuming 5 Buildings

## * EH&S TICKET ITEM! *

- Missing/Inoperable - Level 3

**Scoring**

- (Item Weight x Criticality x Severity)
- 0 x 5.0 x 1.0 = 0  _no_ point deduction

- (Area Points x Item Weight x Criticality x Severity / # Units)
- 35 x 0 x 5.0 x 1.0 = 0 / 10 = _no_ point deduction

- *Assuming 15 Units  (10 Sample Units)

**Notes:**
40% of the inspected properties have inoperable smoke detectors

90%+ of the time the residents have disabled the detectors 

this is a national problem that we must solve together

## “TOP 20”

**“****TOP 20”**

## DCD 2.3 INSPECTABLE DEFECTS

**DCD 2.3 INSPECTABLE DEFECTS**

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
**Blah, blah, blah ...**

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## BUILDING SYSTEMS

**BUILDING SYSTEMS**

## BUILDING SYSTEMS

**BUILDING SYSTEMS**

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## BUILDING SYSTEMS

**BUILDING SYSTEMS**

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## UNIT

**DEF:****	****Convection/Radiant Heat System Covers ****	****Missing/Damaged (HVAC) - ****L3**
**	****Health and Safety - ****Hazards/Sharp Edges**
**	****Health and Safety -**** Other/Possible Burn Hazard**

## UNIT

**DEF:****	****Convection/Radiant Heat System Covers ****	****Missing/Damaged (HVAC) - ****L3**
**	****Health and Safety - ****Hazards/Sharp Edges**

**UNIT**

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## BUILDING SYSTEMS

**DEF:****	****Missing Covers (Electrical System) - ****L3**

**BUILDING SYSTEMS**

## BUILDING SYSTEMS

**BUILDING SYSTEMS**

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## UNIT

**DEF:****	****Damaged Hardware/Locks (Doors) - ****L3**
**Damaged Surface - Holes/Paint/Rusting/Glass (Doors) - ****L3**
**Health and Safety - ****Blocked Egress**

**UNIT**

## UNIT

**DEF:****	****Damaged Hardware/Locks (Doors) - ****L2**
**Damaged Surface - Holes/Paint/Rusting/Glass (Doors) - ****L2**

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## Top 20 Deficiencies

-  1.  **HVAC** – the water heater Pressure Relief Valve discharge tube extends to within 18 inches of the floor;
-  2.  **Misaligned Chimney**** **– the vent stack on gas operated water heaters or furnaces are properly aligned;
-  3.  **Missing HVAC Covers** – there are covers on all baseboard heaters;
-  4.  **Access to the Electrical Panel** – access to electrical panels is not blocked by furniture or other items;
-  5.  **Missing Covers** – electrical panels have interior covers (aside from the panel lid box itself) to prevent exposure from the wire connections;
-  6.  **Open Breaker Ports** – Open breaker ports are covered;
-  7.  **Doors Damaged Seals** – the factory-installed seals on Exterior Doors, such as building or unit doors, are in place and undamaged;
-  8.  **Doors Damaged Hardware** – Exterior door hardware locks or latches properly and Fire Doors function as designed;
-  9.  **Security Doors** – security doors do not have dual-side key locks;
- 10. **Kitchen** – Damaged Stoves/Ovens – stove burners are working;

## UNIT

**DEF:****	****Range/Stove - Missing/Damaged/Inoperable**
**	****(Kitchen) - ****L2**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## UNIT

**DEF:****	****Plumbing - Leaking Faucets/Pipes (Kitchen) - ****L3**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## UNIT

**Bathroom Cabinets - Damaged/Missing (Bathroom) - ****L1**

**UNIT**

## UNIT

**DEF:****	****Water Closet/Toilet - Damaged/Clogged/Missing**
**	****(Bathroom) – ****L2**

## UNIT

**DEF:****	****Lavatory Sink - Damaged/Missing (Bathroom) - ****L3**
**Water Closet/Toilet - Damaged/Clogged/Missing (Bathroom) - ****L3**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## BUILDING SYSTEMS

**	****(Sanitary System) - ****L3**

**BUILDING SYSTEMS**

## BUILDING SYSTEMS

**	****(Sanitary System) - ****L3**

**BUILDING SYSTEMS**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## COMMON AREAS

**COMMON AREAS**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## HEALTH & SAFETY

**HEALTH & SAFETY**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## BUILDING SYSTEMS

**BUILDING SYSTEMS**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## BUILDING SYSTEMS

**BUILDING SYSTEMS**

## BUILDING SYSTEMS

**BUILDING SYSTEMS**

## Top 20 Deficiencies (Continued)

- 11.  **Plumbing**** **– pipes and faucets are not leaking, and areas around any leaks are cleaned up and repaired;
- 12.  **Damaged Sinks/Showers**** **– any hardware problems are repaired, diverters are working, drains have stoppers, Hot or Cold water handles are in place and working;
- 13.  **Clothes Dryers**** **- are properly vented to the outside from units or laundry rooms;
- 14.  **Storm Water Sewers**** **- are not clogged with trash or leaves;
- 15.  **Sanitary Sewer Damaged Covers**** **–caps located in the grass on the exterior of the building that have been damaged by a lawn mower are cleaned out. Replace and mark the areas to prevent further damage;
- 16.  **Trash Chutes**** **– hardware is in place and the chute door closes properly;
- 17.  **Trash Receptacles**** **- are not overflowing and are adequate in size for the property;
- 18. **Auxiliary Lighting**** **– the back up lighting works even when the test light does not work;
- 19. **Leaking Domestic Water**** **– there are no leaks in the domestic water supply, including the hose bibs located on the exterior of the building;
- 20.  **Switchplate Covers**** **– are not cracked or broken.

## UNIT

**DEF:****	****Missing/Broken Cover Plates (Outlets/Switches) - ****L3**

## TR/DBAs

**TR/DBAs**

## Technical Reviews

**What qualifies for a Technical Review?**
**- Building Data Errors**
**- Unit Count Errors**
**- Non-Existent Deficiency Errors**

**You can appeal a physical score if you believe the inspection was not conducted in accordance with the Public and Indian Housing Real Estate Assessment Center (PIH-REAC) Uniform Physical Condition Standards (UPCS) inspection protocol or feel that certain inspection data may have been recorded in error that, if corrected, will result in an improvement in the property's overall score **

**What does ****NOT**** qualify for a Technical Review?**
**- Disagreements over the severity of a defect**
**- Deficiencies that were repaired or corrected**

## * OBJECTIVELY VERIFIABLE! *

**Timeline for submittal:**
**- Public Housing = ****15 days**
**- Multifamily Housing = ****30 days**

**What to include:**
**- All property identification information**
**- All deficiency location information**

**How to document:**
**- Written Material**
**- Photographs**
**- Video**

## Technical Reviews (Continued)

**Where to send your request:**
**	****Attn: PASS Technical Reviews**
**	****HUD/PIH/REAC**
**	****550 12****th**** Street SW, Suite 100**
**	****Washington, DC  20410**

**What can happen:**
**- Request Denied**
**- New Inspection Scheduled**
**- Correct the Inspection Report**
**  ****(Adjust score)**

## Database Adjustments

**- Local conditions and exceptions**
**- Ownership issues**
**- Adverse conditions beyond the owner’s control**
**- Modernization work in progress**

**You can appeal a physical score if you believe the inspection was not conducted in accordance with ... blah ... blah ... blah ...  (Same as the previous one.)**

**What does ****NOT**** qualify for a Database Adjustment?**
**- Deficiencies that were repaired or corrected**
**- Deficiencies caused by residents**
**- Items covered by the Technical Review process**

**Database Adjustments**

## * OBJECTIVELY VERIFIABLE! *

**- Public Housing = ****15 days**
**- Multifamily Housing = ****45 days**

**What to include:**
**- All property identification information**
**- All deficiency location information**

**How to document:**
**- Written Material**
**- Photographs**
**- Video**

**Database Adjustments**** (Continued)**

## Database Adjustments (Continued)

**	****Attn: PASS Database Adjustments**
**	****HUD/PIH/REAC**
**	****550 12****th**** Street SW, Suite 100**
**	****Washington, DC  20410**

**What can happen:**
**- Request Denied**
**- New Inspection Scheduled**
**- Correct the Inspection Report**
**  ****(Adjust score)**

**Database Adjustments**** (Continued)**

## DCD 4.0

**DCD 4.0**

## Why DCD 4.0?
Increased system reliability
Upgraded technology
Implementation of Berger 47 Deficiency Definitions through Decision Trees
Improved consistency between inspectors
Eliminates interpretation of inspector comments
Logical, universally defined progression to determine and document results
Decreased processing times
When can we expect to see DCD 4.0?
Fall 2008
Full implementation in 2009

- Increased system reliability
- Upgraded technology
- Implementation of Berger 47 Deficiency Definitions through Decision Trees
- Improved consistency between inspectors
- Eliminates interpretation of inspector comments
- Logical, universally defined progression to determine and document results
- Decreased processing times
**When can we expect to see DCD 4.0?**
- Fall 2008
- Full implementation in 2009

**DCD 4.0 ****(A.K.A. RAPID 1.0)**

## DCD 4.0 (A.K.A. RAPID 1.0 - Continued)

**DCD 4.0 ****(A.K.A. RAPID 1.0 - Continued)**

## DCD 4.0 (A.K.A. RAPID 1.0 - Continued)

## WEBSITE

**WEBSITE**

## http://www.hud.gov/offices/reac/

**products/pass/pass_trng.cfm**

## Slide 72

## www.hud.gov/reac

**1-888-245-4860**

- reac@hud.gov

**For More Information**

## Any Questions?

**Any Questions?**

**Email:  ** james.arcara@hud.gov
**Phone:** (202) 475-8567