# Presentation: 134972

## GSA FTS Network Services Conference

***Preparing for***
***Networx Transition***
**GSA FTS Network Services Conference**
** ****August 16-19, 2004**

**Richard Williams**

*Smarter Solutions*

## Overview

- Objectives of Transitioning to Networx
- Transition Management
- Transition Strategy
- Transition Activities
- Site Transition Plan
- Resources
- Tracking and Reporting
- Risk Analysis and Lessons Learned

## Objectives of Transition

**Move all services from current contracts to Networx before they expire**
**Expedite availability of enhanced services**
**Ensure no loss of service**
**Minimize transition expenses**

## Transition Management

**GSA/FTS**
**Industry Partner(s)**
**Transition Working Group (TWG)**
**Agencies**

## Transition Management--GSA

**Provide Program Management and Contract Administration**
**Transition Strategy and Management Plan**
**Facilitate Agency-specific planning**
**Track program status and cost**
**Manage performance of industry partners**
**Mediate issue resolution**
**Report status to Administrator, Congress, Agencies, OMB, GAO, etc**
**Liaison Between Agencies and Industry Partners**

## Transition Management—Industry Partners

| Networx Contractor | Incumbent FTS Contractor |
| --- | --- |
| Develop program-level transition plan
Deliver Agency-level transition plans
Assist Agencies with site- or service-specific plans
Conduct service cutovers
Provide training | 

Work with Agency to develop detailed schedule for disconnects
Complete service removals |

## Transition Management—TransitionWorking Group (TWG)

**Agency participation, assisted by GSA, through the Interagency Management Council (IMC)**
**Assisting Agencies with transition issues relating to planning, funding, and implementation.**

- Want to know more about the Transition Working Group?
- Plan to attend the session “The Role of the Transition Working Group” following this session at 3:30pm  today.

## Transition Management--TWG

| MEMBER | VOTING RIGHTS |
| --- | --- |
| Transition Manager for each IMC member Agency | voting members |
| One or more representatives from small Agencies belonging to the Small Agency Council | one vote for all attending |
| Small Agency Council Chair (or designee) | voting member |
| FTS Assistant Commissioner for Service Delivery (or his representative) | voting member |

## Transition Management--TWG

**Transition Working Group (IMC—TWG) Charter**
**Coordinate with FTS to:**
**Ensure Agency transition requirements are incorporated into the Networx acquisitions**
**Provide expertise and Agency perspective to support source selection**
**Suggest innovative solutions for an efficient transition**
**Promote use of best practices for Government execution of transition**
**Share information and “lessons learned” among Agencies and FTS**
**Identify and recommend solutions for common problems and escalate issues that cross Agencies **
**Provide assistance to FTS as appropriate in all phases of transition management**

## Transition Management--TWG

**IMC—TWG Charter (cont)**
**Inter-Agency Transition Planning**
**Coordinate planning activities related to transition from expiring FTS contracts to a new contract**
**Develop consensus on common transition issues that affect multiple Agencies**
**Develop guidance for acquiring, validating and maintaining customer Agency service inventories**
**Develop guidance for customer Agency planning, preparation, and execution of transition**
**Document recommended best practices for efficient transition**
**Educate principal Agency participants to include transition managers, local contacts, and ordering officials regarding roles and responsibilities**
**Document lessons learned**
**Make recommendations to the IMC regarding cost and other support**

## Transition Management--Agencies

**Determine Goals and Define Requirements**
**Budget for Transition Costs **
**Project Manage Agency Transitions**
**Track Transition Progress within Agency**
**Maintain Accurate Inventory of Services**

## Transition Strategy

**Transition encompasses moving from an existing FTS contract (FTS2001, Crossovers, or niche) to the Networx contract, services, and systems**

| Acquisitions | Award Date | Duration
(base + option yrs) | Expiration Date
(cont of service add’l) |
| --- | --- | --- | --- |
| FTS2001 | Dec 1998
Jan 1999 | 4 + 4 | Dec 2006
Jan 2007 |
| FWTS | Nov 1996 | 3 + 5 | Nov 2004
(follow on under negotiations) |
| Satellite Services | Feb 2000 | 1 + 5 | Feb 2006 |
| Crossover  Pilot | May 1999  | 4 + 4 | May 2007 |
| Crossover  Phase 2 | Feb 1999 - Feb 2001 | 4 + 4 | Feb 2007 - Feb 2009 |
| Crossover  Phase 3 | Aug 2001 - Jul 2002 | 4 + 4 | Aug 2009 - Jul 2010 |
| WITS2001 | Jan 2000 | 4 + 4 | Jan 2008 |

## Transition Approach

**Identify Inventory to Transition**

**Establish Transition Baseline and Begin Tracking**

**Prioritize and Draft Transition Timeline**

**Select Vendor and Submit Orders**

**Prepare Agency-level Transition Plan**

**Develop Transition Strategy and Mgmt Plan**

**Prepare Program Transition Plan**

***AGENCY***

***GSA/FTS***

***INDUSTRY PARTNER***

## Transition Approach--concluded

**Schedule Site Transitions and Prepare Sites**

**Accept Service and Conduct Parallel Operations**

**Update Inventory**

**Manage Disconnects**

**Schedule Transitions with Agency, Incumbent, and LECs**

**Turn Up Service**

**Update Inventory**

**Commence Billing**

**Facilitate Issue Resolution**

**Track and Report Status**

***AGENCY***

***GSA/FTS***

***INDUSTRY PARTNER***

## Transition Activities

**Inventory**
**Vendor Selection and Ordering**
**Agency Transition Plan**
**Site or Service Transition Plans**
**Disconnects**

## Transition Activities—Inventory

**GSA and Agencies validate existing inventory between now and contract award**
**Becomes baseline for tracking transition progress**
**Agencies will maintain new inventory, with GSA assistance as possible**
**Inventory Subcommittee of TWG, chaired by Lydia Hylind, for Networx inventory**

## Transition Activities—Ordering

**Vendor Selection**
**FAR 16.505 requires Fair Opportunity when selecting vendor**
**Done at Agency level; GSA will** **provide guidance and support**
**Agencies must document Fair Opportunity decision or applicable exemption**
**All Agencies will order direct, Industry Partners to train**

**DAR places order**
**(bulk or single)**

**Industry Partner provides acknowledgements**

**Industry Partner provides status**

**Industry Partner provides SOCN**

## Transition Activities—Ordering

**Information needed for Ordering**
**Location or site name**
**Application or business processes that services support**
**Site contact names and numbers**
**Location of service delivery demarcation, marked and tagged**
**Circuit identifiers and type of service**
**Telecommunications Service Prioritization requirements and authorization code**
**Security access requirements and procedures**
**Contract terms**

## Transition Activities—Agency TransitionPlan

**Creation of Hierarchy Codes**
**Identification of Critical Mission and Restrictions**
**Draft Transition Timeline Based on Inventory to Transition**
**Method of Notifying, Tracking, and Reporting**

## Transition Activities--Site Transition Plans

**Site Surveys, if needed (see detail next slide)**
**Local contacts**
**Site Preparation**
**Gateways for Private Networks**
**Local Access**
**CPE Issues**
**Facility Access and Security**
**Cutover Scheduling and Test & Acceptance**
**Parallel Operations**
**Billing Verification**
**Issue Resolution**

## Site Surveys

**Location name**
**Building name, lat/long, and CLLI code**
**Street address**
**Floor and room number**
**Drawing of floor plan identifying location for new service installation**
**Ckt identifier:  vendor order number, circuit ID, phone number, IP address**
**Identification of any physical plant and extended demarc requirements **
**Verification of site POC and alternate, by service type**
**Agency CPE and POC for site contact and vendor**
**Other building contacts, such as building manager, inside plant manager, security personnel, and administrative support**
**Local telco contact**
**Security and access procedures specific to location, hours of access, and POC for access**

## Resources

**GSA has estimated and budgeted for reimbursable costs**
**Agency develops cost estimate and manages financial resources**
**GSA has developed Alternatives Analysis and will share with Agencies**
**Agency plans will allow managing resources required to support service cutovers**

## Tracking and Reporting

| METRIC | DEFINITION |
| --- | --- |
| Transition schedule variance | Completion of transition milestones against baseline target dates |
| Stranded services | Completion of transition milestones against expiration of contracts |
| Transition cost variance | Expended amounts compared to budgeted amounts |
| Transition success rate | Percentage of successful transitions on first attempt |

**GSA and Agencies verify inventory and baseline for transition**

**Agencies report status of transition**

**GSA updates program status**

**Metrics being considered:**

## Risk Analysis and Lessons Learned

**Deadline for placing transition orders**
**Parallel Services**
**ILEC Capacity**
**PBX, inside wiring, physical plant augments**
**Diversity for COOP**
**Others?**

## Contact Us

**      **
** **
**	****ftsnetworkservice@gsa.gov**
**www.gsa.gov/networksvcs**

***Smarter Solutions***

***www.gsa.gov***

**For more information regarding this presentation**
**Contact:****	****Debbie Hren**
**	****Office of Service Development**
**	****703-306-6604**

## Open for Questions