# Presentation: 040735

## DOI Drug/Alcohol Testing

**DOI Drug/Alcohol Testing**

## Overview 

- U.S. Department of the Interior (DOI)
- Pharmchem, Inc.
- Partnership providing testing services
- High profile/visible program
- Problem free implementation
- Complies w/all Federal laws/regulations
- Competitive costs/reasonable prices
- We can run program from start to finish
- No worry to CEO; hassle free
- You wish all programs could work so well

## DOI

- 20+ years experience in Federal testing
- Gold standard for testing (fed laws/regs)
- Meets NIDA/SAMSHA standards
- Under e.o. (HHS) and DOT (FHWA; FRA; FAA; RSPA)

## Comprehensive Services

- Centralized collection; lab; MRO
- Develop agency policies/procedures
- Education/training for employees/supervisors
- Overall program implementation/administration
- Internet application to schedule/track tests
- Seamlessly integrates collection/lab/mro

## 75+ Federal Agencies Test Using DOI

- Bureau of Indian Affairs; National Park Service; Fish & Wildlife;	Bureau of Land Management; U.S. Forest Service
- Executive Office of the President (Homeland Security); Health &
- 	Human Services; Office of Personnel Management; Drug Enforcement
- 	Administration; U.S. Secret Service; Federal Bureau of Prisons;

## Federal Agencies Con’t

- 	Immigration & Naturalization Service; Internal Revenue Service;Department of State; Department of Defense (Headquarters); etc.
- 	Internal Revenue Service;Department of State; Department of Defense (Headquarters); etc

## BIA Tribal Organizations

-  MT; AZ; NM; ND; SD; NE; CO; WA
-  Ft. Defiance; Ute Mountain; Truxton Canyon; Pima; Crow;	Rocky Boys; etc

## Drug Testing Positions

- Firefighters
- Law Enforcement
- Teachers (people working w/ children)
- Equipment Operators
- Commercial Drivers License (CDL)
- Casino Workers

## Collection Overview

- Drug Testing Collection Kit
- Federal Drug Testing Custody and Control Form (CC Form)
- Specimen collection to lab analysis to MRO review

## Drug/Alcohol Use Statistics (SAMHSA) 

- Illegal drug use up from 15.9% to 18.8% (2000 to 2002)
- 70% of illegal drug users are working adults
- 7.7% of full time workers use illegal drugs
- 7 million young adults (18-25 years) use prescription drugs and
- 	non-medical prescriptions

## Why You Need Drug/Alcohol Testing Services

- Employees come from same general population as drug users
- Use strongly associated w/ accidents; absenteeism; turnover; work performance problems; thefts; medical/workers comp claims
- Good message to family/friends about  productivity/reduced stress
- Ensures safety/security of employees; clients; visitors

## Advantages of Starting a Drug/Alcohol Testing Program

- Overall employee wellness
- 3-part program (education/training; EAP; testing)
- Benefits work force and family members
- More healthful lifestyle; motivates; teaches skills to deal w/ issues

## PharmChem, Inc.

- Established in 1971
- One of the largest providers of urine drug testing and related services
- Pioneered standards for forensic drug testing
- Operates a fully certified laboratory

## Premium Comprehensive ManagementTM (PCM)

- Fully integrated testing and management services
- Flexible secure results reporting
- Technical and litigation support
- Service and statistical reports
- Web based services

## Collection Site Management

- Greater than 500,000 collections per year
- 5,000 sub-contracted collection sites in the United States (100 worldwide)
- Automatic payment of collectors
- Focused collection sites
- Control of collection costs
- Quality Control Program

## Commitment to Customer Service

- Available 7 am – 5 pm CST
- 70% of calls answered live
- Voicemail returned within 2 hours
- Quality control collection sites
- Quality Management System
- Customer Feedback

## Laboratory Operations

- Exceed the standards for SAMHSA certification
- All inspections have been rated as “highly acceptable”
- Internal quality control schemes
- 10% of all samples are control samples
- Numerous external quality assurance schemes
- Audited on an monthly basis

## Various Testing Methods

- Urine
- Blood and Urine Alcohol
- Sweat
- On-site Testing Devices
- Saliva
- Hair

## Starting a Drug/Alcohol Testing Program

- With PharmChem and Department of the Interior

## How the Process Works

- Complete collection management
- Quality analytical services
- Easy specimen tracking and result reporting
- Medical Review Officer service
- Consolidated, accurate billing
- Management reports

## Costs

- Competitive costs based on market share/benchmarking
- sliding scale based on agency needs
- In-house collections help reduce costs
- Free education/training
- Free setup and consultation
- Free internet application (schedule/track tests)

## Review

- Start testing the same day you call
- Meets federal “gold standard”
- Cost effective; tailored to needs
- We help you run problem free program
- We are happy to assist in any way we can

## Questions/Contact Us

- Thanks for your time; hope to hear from you soon
- Richard Hipkins; internet address (_[http://www.doi.gov/nbc/eps](http://www.doi.gov/nbc/eps)_);
-     Email (_[Richard_e_hipkins](mailto:Richard_e_hipkins@nbc.gov)__[@](mailto:Richard_e_hipkins@nbc.gov)__[nbc](mailto:Richard_e_hipkins@nbc.gov)__[.](mailto:Richard_e_hipkins@nbc.gov)__[gov](mailto:Richard_e_hipkins@nbc.gov)_); tele (202-208-5638); fax (5455)
- Dominique Delagnes; internet address (_[http://www.](http://www.pharmchem.com/)__[pharmchem](http://www.pharmchem.com/)__[.](http://www.pharmchem.com/)__[com](http://www.pharmchem.com/)_);	Email (d_[o](mailto:ominique_delagnes@pharmchem.com)__[minique_delagnes@pharmchem.com](mailto:ominique_delagnes@pharmchem.com)_ tele (800-466-5177 ext. 611); Fax (817-605-6411)