# Presentation: 232696

## FCC-NTIA Joint Advisory Committee on Communications Capabilities of Emergency Medical and Public Health Care Facilities

**November 28, 2007**
**Kevin McFadden**
**Consulting Solutions Architect**
**Global Government Solutions Group / Homeland Security Team**
_**[kmcfadde@cisco.com](mailto:kmcfadde@cisco.com)**__** **_

## Agenda Topics

**IP Communications and Emergency Response**
**Requirements for Easy to Use and Integration with Daily Operations**
**Think of Interoperability in a Whole New Way**

## Integrated Networks Critical for Effective Operations and Emergency Management

**Emergency Services**

**Dispatch Center**

**Critical Infrastructure**

**FBI**

**Law Enforcement**

**Airport/Seaport**

**Homeland Security**

**Federal                       Agencies**

**Corrections**

**Court**

**Power/Water Treatment plants**

**Integrated Networks Critical for Effective Operations and Emergency Management**

**Notes:**
INTERAGENCY CONNECTIVITY: 
Seamless connectivity between disparate public safety networks (Private Radio, CDPD, LAN, WAN, WLAN, or 2G+ Cellular) 
Securely share information and applications  (such as mug shots, most wanted lists, finger print databases, and building blue prints) 
Anytime, from Anywhere, with Any device, regardless of the access method.
Investment Protection:
Gateways enable continued use of any proprietary applications or access current technology base as you build the foundation of standards based high performance IP networks
INTERAGENCY COLLABORATION: 
Proactive information sharing facilitated by an integrated voice/video/data network promotes interagency collaboration allowing different agencies to leverage each others skills and capabilities in real-time and to respond to any emergency situation in the most effective manner possible. 
COMMUNITY PARTNERSHIPS: 
Extend the network edge into the community 
Increased Community Security
Sharing network deployment costs

## Interoperability & Collaboration between Application Verticals within an Organization

**Interoperability & Collaboration between Application Verticals within an Organization**

## Interoperability & Collaboration Between Multiple Organization

**Interoperability & Collaboration ****Between Multiple Organization**

## Seamless MobilityMobile and  Deployable Enterprise

**Seamless Mobility*****Mobile and  Deployable Enterprise***

## Seamless MobilityMobile and  Deployable Enterprise

**IIN**

**Enterprise Fixed Infrastructure**

**Seamless Mobility*****Mobile and  Deployable Enterprise***

## IP-Based Interoperability

- Improved ease of use and management for comprehensive communications interoperability
**Personnel in the same or different agencies can communicate across previously isolated radio, IP, and non-IP networks**
- Improved Response, Flexibility, and Reach
**Delivers information to any type of communications device: radio, telephone, IP phone, cell phone, or PC client**
- Policy-based application capabilities
**Integrated policy-based communications, incident management, notification, alerting, communications interoperability**
- Investment protection, reduced costs, enabling new applications and technologies

**Notes:**
Comprehensive voice communications interoperability  
Enables push-to-talk communications not only on PTT phones, but also on radio handsets, IP phones, laptop PC clients, telephones, and cell phones
Dynamically bridges push-to-talk networks and IP and non-IP networks
Faster “time to information”   
Cisco IPICS Policy Engine enables operations managers  to create policies for standard operating procedures—including talk group establishment and user notification—and then activate those policies with a single click. Notification methods can include email, paging, and Short Message Service (SMS), PSTN Dial-in and Dial Out. 
Enhanced incident management 
Unifies command and control, and makes it more flexible, by enabling dispatchers and incident commanders to manage operations from one or more locations using the Cisco IPICS web-based administration console.
Enables dispatchers and incident commanders to logically manage resources distributed across multiple locations, agencies, or groups, using Cisco Ops Views.
Maintains a detailed audit log of all communications activities related to an incident.
Increased flexibility    
Can be deployed in mobile command vehicles and included in tactical communications kits
Can connect using IP as well as non-IP wired, wireless, or satellite networks. 
Reduced costs
Capitalizes on existing communications investments and avoids unnecessary upgrades to existing radio networks.

## Integrating City, County, Regional, Federal Agencies and Enabling Collaboration

**Integrating City, County, Regional, Federal Agencies and Enabling Collaboration**

**VoIP Services**
**LMR**
**Data**
** **

**Airport**

**City Hall**

**911 Center**

**Police**

**Fire**

**Emergency Management**

**Cisco 3845**

**Cisco 2811**

**Cisco 2811**

**LMR 2**

**LMR 1**

**LMR 3**

**Secure IP network**
**Multicast and QoS enabled**

- Health facility

- LMR 4

**Notes:**
Inter-Agency Collaboration (Between City, County, Region, etc.)
Incident management for first responders
Provides for flexible escalation and de-escalation of incidents
No fork lift upgrades to new radios to obtain interoperability

## Example Solution Components

**Example Solution Components**

**PTT Services**
**Cisco 7970 IP Phone**

**Web-Based Incident **
**Management Console**

**Cisco IPICS **
**PMC Client**

**or**

**Fixed Infrastructure**
**Base Stations and Systems**

**Deployable Infrastructure**
**Mobiles, Walk-Ups, Tactical Units**

**Cisco Router**

**Cisco Router**

**LMR Devices**

**Analog, Cell, Nxtl**
**Phones**

**PSTN**

**IP Network**

**Cisco MCS Server Appliance**

**Panasonic ToughBook**

## Closing Comments

**IP-Based Emergency Communications**
**Are available today and being used to enhance existing communications systems**
**Can be implemented in scalable, secure, and mobile forms**
**Can transparently integrated wired and wireless technologies**
**Provide options for rapid response for deployment or restoration**
**Emergency communications sector is rapidly moving toward IP**
**Recommendations for your report **
**Hospitals and public health organizations should begin migrating their emergency communications networks and capabilities to IP **
**Immediate Congressional support advanced technologies for emergency health communications**
**Fund a series of pilot projects that implement advanced technologies in emergency services**
**Experience is critical to identify “best practices” and governance issues that will confront you with an array of new capabilities**
**Document and make publicly available reports on pilots to provide invaluable learning tool for others who are seeking to improve their emergency communications capabilities**

## Slide 12