# Presentation: 048362

## Dennis Depp
The Microsoft Guy

**The Microsoft Guy**

- Implementing Microsoft Live Communication Server 2005 at ORNLNational Laboratories Information Technology SummitJune 2007

## Implementing LCS at ORNL	

**FY 07 ORNL Began IT Renewal Project**
**Move from Stability to Innovation**
**DID what we had to do**
**IT renew what we want to do**

## Why Instant Messaging?

**Instant Messaging is the next killer app**
**Paradigm shift from work means “on location” to work means “on line”**
**Minimize risk from IM traffic**
**On ORNL’s top 10 list of Technologies**
**Needed to attract the next generation of Scientists**

## IM and Age

**20’s – 30’s Grew up with this technology**
**40’s – Use presence but not enamored with IM**
**50’s – Get this #$@% off my computer!**

## Why Microsoft LCS	

**Microsoft is market leader in office applications**
**LCS integrated with Microsoft Office applications**
**ORNL is standardizing on Microsoft for administrative applications**
**Integration with phone system**

## Goals of the project

**Provide a supported, lab wide instant messaging client for ORNL**
**Standardize on a single instant messaging client**
**Deploy the client lab wide/integrate the client in our standard desktop**
**Integrate the LCS client to work with ORNL’s telephone system**

**Notes:**
Moving from User managed systems to IT managed systems

## Supported Lab wide IM client

**Native client for Windows and Mac**
**Web client for Unix/Linux**
**Presence problems**
**Stealth install – External Address book**
**Kerberos problems – corrupt ticket**

**Notes:**
Plagued by Presence issues.
External address book connects via authenticated SSL to a UNC path.  Caused user prompts.  Disabled this service to avoid the prompts.

Users used ornl email addresses for MSN connectivity.  When ORNL setup PIC connectivity with MSN, users were sent emails saying they could no longer user their ORNL emil address to connect to MSN.  Caused confusion.

## Supported Lab wide IM client  Initial Configuration

## Supported Lab wide IM client  Redundant Configuration

## Standardize on Single IM client

**Purchased 1500 licenses for Public Instant Message Connectivity (PIC)**
**Provides access to **
**AOL**
**MSN**
**Yahoo**
**Setup with MSN**
**Public file transfer**
**What about Jabbber?**

**Notes:**
Replace windows clients for Trillian, AOL, MSN and Yahoo with Microsoft Office Communicator.
Reduced functionality with Microsoft Office Communicator when compared with MSN messenger.
Third party product available to add support for Jabber
No freeware solution yet available.

## Deploy Client Lab Wide

**Covert deployment**
**Utilized Microsoft Systems Management Server to deploy client**
**Oops!**
**Distinguish between desktop computers and instrument computers**
** **

## Integrate with Phone System

**ORNL has a Lucent 5ESS**
**Most vendors want to implement a new phone system @ $1-2M**
**Looking for a more economical system**
**Microsoft Office Communication Server 2007 (OCS) will allow a more economical solution**

## Goals of the project

**Provide a supported, lab wide instant messaging client for ORNL**
**Standardize on a single instant messaging client **
**Reduced PIC functionality **
**Jabber Support**
**Deploy the client lab wide/integrate the client in our standard desktop (Windows Only)**
**Integrate the LCS client to work with ORNL’s telephone system**

**Notes:**
Moving from User managed systems to IT managed systems

## Questions?