# Presentation: 360661

## Enterprise Messaging Committee ReportCIO Council MeetingInformational Briefing

- John Unekis and Don Holtzer
- NOAA Messaging Operations Center
- December 7, 2006

- Enterprise Messaging Committee Report

- December 7, 2006

## 		Outline

- Purpose
- Issue
- Background & Discussion
- Alternatives
- Coordination and Views
- Description of Output/Results
- Status/Summary

- Enterprise Messaging Committee Report

- December 7, 2006

## 		Purpose

- Brief the CIO Council on EMC activities and plans
- Encourage participation and support
- Encourage communication by Line Offices to their user communities

- Enterprise Messaging Committee Report

- December 7, 2006

## 		Issue(s)

- New EMC Chair
- Email Client
- Identity Management
- Calendar Usage
- CCB and Integration with EMC
- Junk Folders
- Email Consolidation
- DOC Email Potential Impact

- Enterprise Messaging Committee Report

- December 7, 2006

## Background & Discussion

- New EMC Chair
- Don Holtzer assumes mantle from John Kyler
- Email client
- EMC recommended Thunderbird as standard
- Users desired functions from legacy browsers
- NOAA contracted to MozDev to improve Thunderbird
- NOAA goals were not embraced by developers
- No productive usable code resulted from the partnership
- Some use of legacy clients continues

- Enterprise Messaging Committee Report

- December 7, 2006

## Background & Discussion

- Calendar usage
- Coordination of conference room usage with calendars still spotty
- Current calendar lacks seamless integration with email
- Naming conventions not fully resolved
- Lack of business rules – action item for CIO Council
- Currently separate rules for SSMC and field results in confusion

- Enterprise Messaging Committee Report

- December 7, 2006

## Background & Discussion

- Identity Management
- NOAA Staff Directory being constructed (Oracle)
- To be authoritative source for Identity
- Credentials stored in subordinate directories (such as NOAA LDAP)
- Subsumes efforts at directory record normalization
- Processes for propagation require unique ID key field
- Some planning for synching with NOAA LDAP has taken place

- Enterprise Messaging Committee Report

- December 7, 2006

## Background & Discussion

- CCB and integration with EMC
- C&A process has produced CCB plans
- Governance involves EMC review for some issues
- Practical implementation in progress
- Junk Folders
- Decision to implement reached by unanimous vote of CIO Council
- Implementation planning under way
- User education and coordination are critical success factors
- Technical preparation has begun
- Tentative target activation mid-January

- Enterprise Messaging Committee Report

- December 7, 2006

## Background & Discussion

- NOAA Email consolidation
- Profound success
- Over 10000 mailboxes consolidated
- Sunset date set for obsolescent Netscape servers
- January 31

- Enterprise Messaging Committee Report

- December 7, 2006

## Background & Discussion

- DOC Email
- Entire Messaging, Directory and Calendar infrastructure
- MHG hired to develop business case
- Considerable data collected so far
- Recent data call recognizes potential impacts
- Migration has far-reaching consequences
- Provisioning of adequate resources is major concern
- Critical issue in 2007

- Enterprise Messaging Committee Report

- December 7, 2006

## 		Alternatives

- Email client
- Status Quo – Thunderbird as standard
- Add Outlook as Supported Client
- Migrate to client for DOC selected email solution (if possible) when it happens
- Identity Management
- Current system-specific credentials with Staff Directory
- Leverage the credentialing for the DOC email
- Wait for HSPD12

- Enterprise Messaging Committee Report

- December 7, 2006

## 		Alternatives

- CCB and integration with EMC
- Minimize CCB, eschew central governance
- Empower CCB, integrate EMC and CIO Council
- Use EMC in role of CCB with new processes

- Enterprise Messaging Committee Report

- December 7, 2006

## 		Alternatives

- Email consolidation
- Continue successful strategy & increase awareness of DOC efforts
- DOC Email
- NOAA taking part in planning, but not steering process
- Be ready to adapt to new roles

- Enterprise Messaging Committee Report

- December 7, 2006

## 	Coordination

- Email client
- Mostly a desktop software task
- EMC recommends & MOC supports Thunderbird as standard
- Identity Management
- NOAA Staff directory being created by ISMO
- EMC members coordinating integration with LDAP
- Calendar usage
- Resource coordination tends to be local or by LO
- CIO Council coordinates business rules
- CCB and integration with EMC
- D. Holtzer to act as intermediary
- EMC members to serve revolving terms on CCB

- Enterprise Messaging Committee Report

- December 7, 2006

## 	Coordination

- Junk Folders
- ENSD developing communications plan
- EMC and MOC are vehicles for coordination with mail admins
- Email consolidation
- New ITOO Director to coordinate with LO CIO’s
- MOC to coordinate with mail admins
- DOC Email
- T. Taylor acting as official POC
- D. Holtzer serving on requirements committee
- Eventual project structure unknown

- Enterprise Messaging Committee Report

- December 7, 2006

##  Desired Outcome

- Email client
- Eventual seamless integration
- Identity Management
- Authoritative Source
- Integration with dependent systems
- Eventual compliance with HSPD12
- Calendar usage
- Formalized business rules
- CCB and integration with EMC
- C&A compliance for governance and configuration control
- Ability to manage SLAs/MOUs

- Enterprise Messaging Committee Report

- December 7, 2006

##  Desired Outcome

- Junk Folders
- Implement approved strategy
- Email consolidation
- Improve efficiency
- Provide a reliable infrastructure
- DOC Email
- Adequate resources are provided for conversion
- Sufficient time is scheduled in transition plan
- Disruption of business process and core mission is avoided

- Enterprise Messaging Committee Report

- December 7, 2006

## Status

- Junk Folders
- Approach approved
- Deployment and coordination in planning
- Email consolidation
- Far ahead of announced plans
- 17 servers eliminated in FY2006
- DOC Email
- MHG has completed discovery process
- Business case and recommendations forthcoming
- Rapid deployment attempt anticipated

- Enterprise Messaging Committee Report

- December 7, 2006

## Status

- Email client
- No current initiatives pending
- Identity Management
- Staff directory under construction
- HSPD12 on far horizon
- Calendar usage
- Waiting for news of DOC plans
- Need business rules
- CCB and integration with EMC
- CCB Plan for MOC developed for C&A POAM
- Plan presented to EMC for review

- Enterprise Messaging Committee Report

- December 7, 2006