# Presentation: 495389

## Managed Security Services

***Protecting Your Information Technology with Managed Security Solutions***

## Agenda

- Introduction to Managed Security 				Service Providers (MSSP)
- Security Challenges
- MSSP Benefits
- MSSP Service Offering
- MSSP Challenges
- The MSSP of Choice

*Managed Security Services*

## What Is a Managed Security Service Provider?

- Expert services to improve security & privacy
- Network/System integrators
- Service Providers (e.g. xSPs)
- Security technology manufacturers
- Management consultants
- Pure-play security service providers

*Managed Security Services*

## What Is a Managed Security Service Provider?

- May offer a single service or a bundle of 	comprehensive security services
- May include consulting, assessments, 	security design & professional services
- Can customize feature sets to fit needs
- Are built to scale and leverage the 		one-to-many model

*Managed Security Services*

## What Is a Managed Security Service Provider?

- Offers specific security solution expertise
- Offers SLAs to measure security consistency
- Don’t replace, but augment your resources
- Innovative ways to work within your processes
- Keep you informed through reporting tools
- Help you “prove” your security

*Managed Security Services*

## Security Challenges

- Security is ever-changing & 		increasing in complexity on a daily basis
- How can you keep up a high level of security ?
**Limited Staff, Limited Budget, Limited Training**
- The issues are mostly administrative
- They can’t be solved with just more products

*Managed Security Services*

## MSSP Benefits

*The Value Proposition*
**Provide better information security at a lower ****	****operational cost than can be achieved ****	****through an organization’s internal staff**
**Major economies of scale & skill**
**More than savings, it’s ****	****	****	****	****real investment value**

*Managed Security Services*

## MSSP Benefits

*The Tremendous Return on Investment*
**Single company training effort & skill set ****	****becomes Industry-wide know how**
**Reactive responses become Proactive Best ****	****Practices**
**Uncertain overhead costs become fixed and ****	****controlled operational expenses**
**Internal resources become more effective**

*Managed Security Services*

## MSSP Benefits

*Help Meet the Security Challenges*
**Increased level of security**
**Cost Reduction**
**less staff required, lower operational risks**
**Time to Market**
**Faster results, immediate expertise**
**Reduce the overall hassle factor of keeping up**

*Managed Security Services*

## MSSP Service Offering

- Ability to provide a layered defense
- Hands-on 24x7 around the clock monitoring
- Secure Security Operations Center (SOC)
- Experienced personnel quality & consistency
- Policies & Procedures – Proven Best Practices
- Security R&D efforts resulting in “special sauce”

*Managed Security Services*

## MSSP Service Offering

- Managed Firewall Services – Single & H/A
- Intrusion Detection Services – Network & Host
- Managed VPN Services
- Enhanced Authentication Services – Token & PKI
- Network Security Scans – O/S Policy Audits
- Antivirus Protection & URL Filtering Services

*Managed Security Services*

## MSSP Service Offering

- Setup, integration & implementation
- Experienced configuration & product mgt
- Research, analysis & wide array of reporting
- Management, troubleshooting & tech support
- Immediate alert & emergency response
- Escalation Procedures
- Redundancy & Disaster Contingencies

*Managed Security Services*

## MSSP Challenges

- Trust – **Lack of trust in the service provider**
- Stability –** Financial & Managerial staying power**
- Service quality
**Perceived inability to achieve Quality of Service**
- Budget
**Perceived higher costs with shrinking IT budget**

*Managed Security Services*

## The MSSP of Choice

- Trust Factor
**Total energy & focus on security**
**Broad Security certifications**
**Industry accolades**
**Press & Magazine recognition & awards**
**National and International presence**
**Sought after Security Conference speakers**

*Managed Security Services*

## The MSSP of Choice

- Stability Factor
**Security leader in market space**
**Well funded & respected in financial community **
**Experienced management team**
**Strategic long term operational architecture**
**Service redundancy & disaster recovery plans **

*Managed Security Services*

## The MSSP of Choice

- Quality of Service Factor
**Breadth of Security Portfolio**
**High Availability Architecture & Service Offerings**
**Availability & variety of SLA levels**
**Ability to correlate various security events**
**Richness of premium service descriptions**

*Managed Security Services*

## The MSSP of Choice

- Lower Cost of Service Factor
**Greater return on investment value**
**Higher security level at a lower stable cost**
**Complexities of new technologies, threats**
**Training required to reach beyond competency**
**24 hours a day, weekends, holidays**
**Logs, alerts, logs, events, logs****	****...more logs**

*Managed Security Services*

## MSS Summary

**MSSPs – fast, cost savings, secure**
**MSSPs – time savings, expertise, manpower**
**MSSPs – quality, stability, longevity**

*Managed Security Services*

***Protecting Your Information Technology with Managed Security Solutions***

*? ?  Why ? ?  *

## Contact Information

*Safeguard Program Manager*

- Don Carlson   202-708-7531   donald.carlson@gsa.gov

*www.fts.gsa.gov/safeguard*

*Business Development*

- Michael Campbell   202-708-7301   michael.campbell@gsa.gov

*Safeguard Contracting Officer*

- Tom Robel   202-708-7650   thomas.robel@gsa.gov

*Center for Information Security Services (CISS)*

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## Thank You!

*www.gsa.gov/safeguard*

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