# Presentation: 110135

## 2010 Census

**Field Data Collection Automation (FDCA)**
**Industry Day****August 27, 2004**
**Census Bureau Auditorium**

## Agenda

**Agenda**

- 1:00	Welcome
- 	Mike Palensky, Chief, Acquisition Division
- 1:05	Safety While in the Census Bureau –
- 	Carolyn Cumberland, Safety Manager, Human Resources 	Division
- 1:10	Field Data Collection: *Vision*
- 	Preston Jay Waite, Associate Director for Decennial Census
- 1:40	Field Data Collection: *Automation*
- 	Barbara LoPresti, Chief, Technologies Management Office
- 2:10	FDCA: *Acquisition Approach*
- 	Michael Palensky, Chief, Acquisition Division
- 2:30 	Question & Answer Forum
- 3:00	Conclusion – Mike Palensky

## Agenda

**Agenda**

- 1:00	Welcome
- 	Mike Palensky, Chief, Acquisition Division
- 1:05	Safety While in the Census Bureau –
- 	Carolyn Cumberland, Safety Manager, Human Resources 	Division
- 1:10	Field Data Collection: *Vision*
- 	Preston Jay Waite, Associate Director for Decennial Census
- 1:40	Field Data Collection: *Automation*
- 	Barbara LoPresti, Chief, Technologies Management Office
- 2:10	FDCA: *Acquisition Approach*
- 	Michael Palensky, Chief, Acquisition Division
- 2:30 	Question & Answer Forum
- 3:00	Conclusion – Mike Palensky

## Agenda

**Agenda**

- 1:00	Welcome
- 	Mike Palensky, Chief, Acquisition Division
- 1:05	Safety While in the Census Bureau –
- 	Carolyn Cumberland, Safety Manager, Human Resources 	Division
- 1:10	Field Data Collection: *Vision*
- 	Preston Jay Waite, Associate Director for Decennial Census
- 1:40	Field Data Collection: *Automation*
- 	Barbara LoPresti, Chief, Technologies Management Office
- 2:10	FDCA: *Acquisition Approach*
- 	Michael Palensky, Chief, Acquisition Division
- 2:30 	Question & Answer Forum
- 3:00	Conclusion – Mike Palensky

## Field Data Collection: Vision
2010 Census

Preston Jay Waite 
Associate Director for Decennial Census

**2010 Census**
**Preston Jay Waite**** **
**Associate Director for Decennial Census**

## What It Took To Conduct Census 2000

**Space **(an estimated 5 million sq. ft. of rental space)
- 12 Regional Census Centers
- 520 Local Census Offices
**Maps**
- Over 20 million maps
**IT Systems**
- 10 major systems and numerous secondary systems

**Equipment**
- About 15,000 personal computers
- About 1,300 servers
- Over 16,000 telephone lines
**Recruitment and Hiring**
- Recruited 3.5 million applicants
- Hired 860,000 positions for data collection/data capture

## Census 2000 a Great Success But There is Still Room for Improvement

- We did phenomenal work in the field, but:
- It was very expensive
- We were drowning in paper, and
- We conducted unnecessary field interviews for late mail return households
- Our systems worked, but they were developed at high risk and without an established enterprise architecture

## Lessons Learned from Census 2000

- If we want to save money in Census 2010, we*** must do so in the field***
- If we want to save money in the field, we ***must reduce workload, paper and people***
- If we want quality improvement, we must reduce operational risk in our IT systems and ***simplify enumerator work assignments***
- If we want to achieve our 2010 Census goals, operational testing of design infrastructure ***must continue*** in the decade

## The 2010 Census Reengineering Plan 

**Goals of the 2010 Census**
-  Improve accuracy
-  Reduce risks
-  Contain costs
-  Provide more relevant data

## Field Data CollectionVision for 2010

- More efficient and accurate field data collection methods without sacrificing data quality
- Use hand held computers (HHCs) with GPS technology for:
- Determining accurate locations of housing units
- Address and map updating  activities
- Nonresponse followup and other field data collection operations
- Reduce paper data capture
- Reduce NRFU workload by updating enumerator work assignments daily based on late mail returns

## Field Data CollectionPotential Benefits

- Increased quality of data – GPS and embedded quality assurance
- Reduction in costs for field data capture
- Reduction in NRFU interviews – by providing daily updates on late mail returns
- Reduced real estate costs – less space required for our 500+ temporary offices

## Field Data CollectionThe Challenges 

**Reliability of technology** – we only have one shot at this – it has to work
**Temporary work force** (average of 8 weeks)
- Size of workforce limits experience level we can require
- Limited time to train
- Devices and software must be easy to use
**Quality**
- Can’t let technology get in the way of conducting a quality interview
- Has to produce consistent results
**Security - **Census data must be protected under Title 13

## Field Data CollectionCosts 

**HHCs for 500,000****+**** Enumerators at peak**
**Assume each unit of HHC will cost $300 -** **sound feasible?**
**The FDCA Contract will be One Component of Our Total Estimated Cost for Field Data Collection Automation Program**
- Total cost for all FDCA efforts (including HQ staff, all Field Systems, and infrastructures) - approximately $845 million

|  Hardware |  Operating Systems |
| --- | --- |
|  GPS modules and map     applications |  Security |
|  Deployment/integration |  |

## Where We Are Now

- 2004 Census Test operations are nearly complete
- Preliminary data on HHCs indicate feasibility
- HHC evaluations will be completed by early next year

## Agenda

**Agenda**

- 1:00	Welcome
- 	Mike Palensky, Chief, Acquisition Division
- 1:05	Safety While in the Census Bureau –
- 	Carolyn Cumberland, Safety Manager, Human Resources 	Division
- 1:10	Field Data Collection: *Vision*
- 	Preston Jay Waite, Associate Director for Decennial Census
- 1:40	Field Data Collection: *Automation*
- 	Barbara LoPresti, Chief, Technologies Management Office
- 2:10	FDCA: *Acquisition Approach*
- 	Michael Palensky, Chief, Acquisition Division
- 2:30 	Question & Answer Forum
- 3:00	Conclusion – Mike Palensky

## Field Data Collection Automation:
Program Scope for the
 2010 Census

Barbara M. LoPresti 
Chief, Technologies Management Office

**Program Scope for the**
** ****2010 Census**
**Barbara M. LoPresti**** **
**Chief, Technologies Management Office**
** **

## Presentation Overview

- Scope of the Field Data Collection Automation (FDCA) Program
- Field Data Collection Environment
- FDCA Technical Challenges

## FDCA Program Elements

**Automation Support Services**

**Data Collection and****Administrative Applications**

- Field Operations Control
- Data Collection Instruments
- Administrative Applications

**Telecom Services**
- Data, Voice
- Fixed, Mobile

**Back Office Services**
- Email
- File Shares
- Directories
- Web Hosts

**Operations Support**
- Deployment
- Training
- Asset Management
- System Administration
- Help Desk
- Maintenance
- Disposition

**Security**
- Title 13
- Security Operations

**Field Office Automation Equipment**

- PCs, Printers, Plotters
- LANs
- Office Automation Software
- Telephones
- Other Equipment

**Mobile Computing Equipment**

- Laptops, tablet PCs, GPS, HHCs

## FDCA Program Elements

**Automation Support Services**

**Data Collection and****Administrative Applications**

- Field Operations Control
- Data Collection Instruments
- Administrative Applications

**Telecom Services**
- Data, Voice
- Fixed, Mobile

**Back Office Services**
- Email
- File Shares
- Directories
- Web Hosts

**Operations Support**
- Deployment
- Training
- Asset Management
- System Administration
- Help Desk
- Maintenance
- Disposition

**Security**
- Title 13
- Security Operations

**Field Office Automation Equipment**

- PCs, Printers, Plotters
- LANs
- Office Automation Software
- Telephones
- Other Equipment

**Mobile Computing Equipment**

- Laptops, tablet PCs, GPS, HHCs

## FDCA Program Elements

**Automation Support Services**

**Data Collection and****Administrative Applications**

- Field Operations Control
- Data Collection Instruments
- Administrative Applications

**Telecom Services**
- Data, Voice
- Fixed, Mobile

**Back Office Services**
- Email
- File Shares
- Directories
- Web Hosts

**Operations Support**
- Deployment
- Training
- Asset Management
- System Administration
- Help Desk
- Maintenance
- Disposition

**Security**
- Title 13
- Security Operations

**Field Office Automation Equipment**

- PCs, Printers, Plotters
- LANs
- Office Automation Software
- Telephones
- Other Equipment

**Mobile Computing Equipment**

- Laptops, tablet PCs, GPS, HHCs

## FDCA Program Elements

**Automation Support Services**

**Data Collection and****Administrative Applications**

- Field Operations Control
- Data Collection Instruments
- Administrative Applications

**Telecom Services**
- Data, Voice
- Fixed, Mobile

**Back Office Services**
- Email
- File Shares
- Directories
- Web Hosts

**Operations Support**
- Deployment
- Training
- Asset Management
- System Administration
- Help Desk
- Maintenance
- Disposition

**Security**
- Title 13
- Security Operations

**Field Office Automation Equipment**

- PCs, Printers, Plotters
- LANs
- Office Automation Software
- Telephones
- Other Equipment

**Mobile Computing Equipment**

- Laptops, tablet PCs, GPS, HHCs

## FDCA Program Elements

**Automation Support Services**

**Data Collection and****Administrative Applications**

- Field Operations Control
- Data Collection Instruments
- Administrative Applications

**Telecom Services**
- Data, Voice
- Fixed, Mobile

**Back Office Services**
- Email
- File Shares
- Directories
- Web Hosts

**Operations Support**
- Deployment
- Training
- Asset Management
- System Administration
- Help Desk
- Maintenance
- Disposition

**Security**
- Title 13
- Security Operations

**Field Office Automation Equipment**

- PCs, Printers, Plotters
- LANs
- Office Automation Software
- Telephones
- Other Equipment

**Mobile Computing Equipment**

- Laptops, tablet PCs, GPS, HHCs

## 2010 Field Operations By Calendar Year Quarter

**2010 Field Operations By Calendar Year Quarter**

## Field Operations  - Environment

- No “startup” time
- Solution must work from Day One
- Staff fully productive at the end of training
- Vary in Size/Scale
- Urban/Rural/Mountain/Desert/Alaska/ Puerto Rico deployment
- Solution must work everywhere, every time
- High turnover (both office and field staff)
- Limited technical training
- Solution must provide usability

## FDCA - Technical Challenges

- Scalability
- Equipment deployments/dispositions
- Software applications
- Telecommunications
- Technical Support
- Robustness
- Meets requirements of numerous field operations
- 24 hour/7 day accessibility at peak
- Stable, proven technology – “Right the first time”
- Field worker equipment must function in variety of physical conditions

## FDCA - Technical Challenges  cont’d

- Usability
- All applications must be simple to use, intuitive
- Consistent look and feel
- Easy to train/support
- Field worker equipment must be easily portable
- Extensive reporting capability
- Supportability
- Standard configurations
- Minimize time to resolution (minutes) and data loss

## FDCA  - Technical Challenges  cont’d

- Agility
- Supports quick movement of equipment, software and data
- Supports timely implementation of new operations or applications
- Supports timely implementation of contingency plans

## FDCA - Technical Challenges  cont’d

- Integration
- Data collection applications (field operations control) and administrative applications (payroll, personnel)
- Systems/applications with external systems
- Social Security Administration
- HQ processing system
- Seamless look and feel

## FDCA - Technical Challenges  cont’d

- Security
- Title 13 United States Code
- Physical and data security meets all federal regulations, standards, policies

## 2010 Census Dress Rehearsal

- Full and final operational test of 2010 Census design
- Field operations begin Spring 2007
- Requires timely delivery of
- Office equipment and systems connectivity (January 2007)
- Administrative applications ( January 2007)
- Recruiting, personnel, payroll
- Data collection equipment/systems/applications for Address Canvass (February 2007)
- Short design/development window

## Industry Engagement

- We want ideas from Industry on how to solve the
-  Technical,
-  Logistical, and
-  Operational Challenges

## Agenda

**Agenda**

- 1:00	Welcome
- 	Mike Palensky, Chief, Acquisition Division
- 1:05	Safety While in the Census Bureau –
- 	Carolyn Cumberland, Safety Manager, Human Resources 	Division
- 1:10	Field Data Collection: *Vision*
- 	Preston Jay Waite, Associate Director for Decennial Census
- 1:40	Field Data Collection: *Automation*
- 	Barbara LoPresti, Chief, Technologies Management Office
- 2:10	FDCA: *Acquisition Approach*
- 	Michael Palensky, Chief, Acquisition Division
- 2:30 	Question & Answer Forum
- 3:00	Conclusion – Mike Palensky

## FDCA Acquisition Approach

Michael L. Palensky 
Chief, Acquisition Division

**Michael L. Palensky**** **
**Chief, Acquisition Division**

## FDCA Fiscal Year Timeline – Industry Day

## Agenda

**Agenda**

- 1:00	Welcome
- 	Mike Palensky, Chief, Acquisition Division
- 1:05	Safety While in the Census Bureau –
- 	Carolyn Cumberland, Safety Manager, Human Resources 	Division
- 1:10	Field Data Collection: *Vision*
- 	Preston Jay Waite, Associate Director for Decennial Census
- 1:40	Field Data Collection: *Automation*
- 	Barbara LoPresti, Chief, Technologies Management Office
- 2:10	FDCA: *Acquisition Approach*
- 	Michael Palensky, Chief, Acquisition Division
- 2:30 	Question & Answer Forum
- 3:00	Conclusion – Mike Palensky

## Agenda

**Agenda**

- 2:30 	Question & Answer Forum
**Panelists:**
-  **Teresa Angueira**, Chief, Decennial Management Division
-  **Barbara LoPresti**, Chief, Technologies Management Office
-  **Mike Palensky**, Chief, Acquisition Division
-  **Janet Cummings**, Assistant Chief for Decennial Management, 	Analysis, and Special Censuses, Field Division
-  **Gail Leithauser**, Assistant Chief for Geography and Data Collection, 	Field Division
-  **Violeta Vazquez**, Assistant Chief for Field Data Collection, Decennial 	Management Division

## Agenda

**Agenda**

- 1:00	Welcome
- 	Mike Palensky, Chief, Acquisition Division
- 1:05	Safety While in the Census Bureau –
- 	Carolyn Cumberland, Safety Manager, Human Resources 	Division
- 1:10	Field Data Collection: *Vision*
- 	Preston Jay Waite, Associate Director for Decennial Census
- 1:40	Field Data Collection: *Automation*
- 	Barbara LoPresti, Chief, Technologies Management Office
- 2:10	FDCA: *Acquisition Approach*
- 	Michael Palensky, Chief, Acquisition Division
- 2:30 	Question & Answer Forum
- 3:00	Conclusion – Mike Palensky