# Presentation: 248507

## 

Pre-Briefings for the EITIRB Meeting

February 2003

**Pre-Briefings for the EITIRB Meeting**
- February 2003

## Agenda

**IT Capital Planning at USDA**
**Background and Context**
**eAuthentication Overview**
**eDeployment Overview**
**eLearning Overview**
**Next Steps**

**Agenda**

## IT Capital Planning at USDA

***The CPIC is a structured and integrated approach to managing IT investments...***

- It ensures that all IT investments align with the USDA mission and support business needs while minimizing risks and maximizing returns throughout the investment’s life cycle

## IT Capital Planning at USDA

***Legislative background and associated guidance includes:***

- Clinger-Cohen Act of 1996
- OMB Circular A-130

## IT Capital Planning at USDA

**IT Capital Planning at USDA**

***The CPIC process consists of five phases...***

## IT Capital Planning at USDA

***IT Makes Good Business Sense...***

- Current practices have resulted in:
- Some projects being cancelled
- Improved Project Management practices in the Department
- Improved credibility with oversight agencies

## IT Capital Planning at USDA

***The EITIRB and the EWGs are key participants in the CPIC process***

- EITIRB Role
- EITIRB Charter
- Establish Executive Working Groups (EWGs)
- EWGs:
- Review major system submissions
- Score investments
- Make recommendations to EITIRB

## IT Capital Planning at USDA

***Scope/thresholds have been defined for major IT investments***

- Major IT systems meet at least one of the following criteria:
- Total life cycle costs greater than $50 million
- Significant multiple-agency impact
- Mandated by legislation or executive order, or identified by the Secretary as critical
- Common infrastructure
- Department strategic or mandatory-use system, or
- Significantly differs from or impacts on the Department infrastructure, architecture, or standards guidelines

## IT Capital Planning at USDA

**IT Capital Planning at USDA**

***The IT governance structure is organized as follows:***

## Agenda

**IT Capital Planning at USDA**
**Background and Context**
**eAuthentication Overview**
**eDeployment Overview**
**eLearning Overview**
**Next Steps**

**Agenda**

## The development of enablers as defined in our eGovernment Strategic Plan will lead to the creation of a suite of “enterprise services” to support strategic initiatives, enable agency and enterprise program delivery, leverage investments, and save costs

- The creation of enterprise services does not *only* mean the purchase and implementation of technologies, but a holistic approach involving people, operational processes, technology, and an underlying delivery methodology

***The development of enablers as defined in our eGovernment Strategic Plan will lead to the creation of a suite of “enterprise services” to support strategic initiatives, enable agency and enterprise program delivery, leverage investments, and save costs***

**Suite of Enterprise Services**

**Enterprise-level services allow USDA to:**
- Use its resources to focus on program delivery instead of technical infrastructure
- Leverage its current and future investments and realize significant cost avoidance
- Facilitate the sharing of best practices through collaborative design, development, and operations
- Implement standard technology and development methodology across the Department
- Decrease implementation times by leveraging best practices and utilizing a skilled central team
- Communicate as “one voice” to business partners, technology vendors, and employees

**Standard**
**Methodology**

- Agency programs
- and strategic initiatives

- Enterprise
- Services

**People**

**Technology**

**Operational****Processes**

**Notes:**
 This approach is not just about technology.  I mentioned that we are trying to work on a consolidated approach for all the enabling technologies.  That doesn’t just mean the combining of technologies, but a holistic approach where we involve people, we have a standard methodology for delivering services to the enterprise, and processes that we all follow
 The text on the right is the “value proposition” if you will, for delivering these services in an integrated fashion.  If you add up the costs from all the individual business cases, it’s a lot of money.  But if you start to think of this as an enterprise delivery capability, you can use resources more efficiently, you can decrease the implementation times, and obviously increase coordination
 This approach is also a new way for the enterprise to work with OCIO on eGovernment initiatives. This can be a new customer facing view; it’s about doing business differently with a much higher focus on delivery and collaboration as opposed to one way communication.  

## Overview of the Enablers Initiatives

**Overview of the Enablers Initiatives**

***For the select-phase, the enablers have been consolidated to three business cases...***

**Select Phase**
**Business Case Documents**

- eAuthentication
- Business Case
- Documents

- eDeployment
- Business Case
- Documents

- eLearning
- Business Case
- Documents

- _USDA eGov Strategic Plan – _
- _Enabling Smart Choices_
-  eAuthentication
-  Content Management
-  Document Management
-  Data Management
-  Web Presence
-  Portal Services
- eLearning

**Pre-select Phase**
**Business Cases**

**Conceptual**

- eAuthentication
- Business Case

- eLearning
- Business Case

- Web Content
- Management

- Document
- Management

- Data
- Management

- Portal
- Services

- Web
- Presence

## Overview of the Enablers Initiatives

***From August to December, cross-agency teams worked to complete the three enabler select-phase business cases***
**Over 200 people were involved across the three business cases from every agency and staff office in USDA**
**Agency resources defined business requirements for each business case, technical requirements, project timelines and implementation plans, performance measures, etc.**

- Leverage
- Investments
- To Eliminate
- Redundancy

- Deliver Information
- From a Customer
- Point of View

- Concept of operations
- Business requirements
- Technical requirements
- Implementation plans
- Cost/Benefit analysis
- Performance measures
- Staffing Plans
- Impact analysis

**Create 3 Working Teams &**
**Complete Select Business Cases **

- Create
- eGovernment
- Strategic Plan

- Pre-Select
- Business
- Cases

**ADMINISTRATIVE****MANDATES**

- EITIRB Approval to
- Complete Select-Phase

- Pre-Implementationtasks

- Implementation and agency first-adopters

**CONTROL PHASE...**

## Agenda

**IT Capital Planning at USDA**
**Background and Context**
**eAuthentication Overview**
**eDeployment Overview**
**eLearning Overview**
**Next Steps**

**Agenda**

## What is eAuthentication?

***eAuthentication verifies a user’s identity when accessing online services... ***

**USDA’s eAuthentication solution will consist of a set of products and services to authenticate the identity of persons accessing USDA’s online offerings. **
**USDA’s eAuthentication approach will include the use of:**
**Electronic signatures (eSignatures) which allow a user to “sign” an online transaction.  An eSignature signals a person’s consent, approval, or acknowledgement. An electronic signature can take many forms, such as a name typed at the end of an email message, a digitized image of a handwritten signature, or even a secret code or PIN that identifies the sender to the recipient; and **
**Digital signatures, a more advanced electronic signature, that support greater levels of  confidentiality, integrity, and non-repudiation.  **

## eAuthentication - Benefits

**A suite of products and services to allow agencies to perform secure transactions at whatever security level is deemed necessary for the transaction type;**
**Integrate USDA resources with other Government resources as part of the Presidential Initiative;**
**Improve the user’s experience by not requiring multiple authentication credentials, such as multiple passwords or certificates; **
**Promote both interoperability and enhanced security across USDA and agency applications; and**
**An overall cheaper solution than if an agency decided to implement their own eAuthentication solution;**

***An enterprise eAuthentication solution will provide the following benefits to an agency:***

## Existing USDA Services That May be Leveraged  

***National Finance Center’s Public Key Infrastructure***
**The NFC has developed a solution  to provide secure e-commerce over the Internet and satisfy Agency requirements for strong authentication.  **
**Certified by the Federal Bridge Authority.**
**Supports Government to Government transactions only. **

***Web Central Authentication and Authorization Facility (WebCAAF)***
**Three county-based Agencies, FSA, NRCS, and RD, have implemented WebCAAF.**
**WebCAAF currently provides authentication services to 40,000 employees and 2,000 farmers.  **
**Supports Government to Citizen and Government to Business transactions.**

***USDA has already come a long way to provide secure transactions for certain customers. These solutions can be leveraged for the entire Department:***

***The Agricultural Marketing Service’s Livestock Mandatory Price Reporting (MPR)****** ***
**Web-enabled, Government to Business database management system.  **
**Using PKI security technology, the system electronically accepts the data from the livestock industry, archives the data, validates and analyzes the data, produces and stores aggregated data, and creates industry reports for distribution to the public via the USDA's web site. **

**Existing USDA Services That May be Leveraged****  **

## eAuthentication - Costs and Benefit Analysis

***The consolidated eAuthentication solution offers several quantitative benefits and a 192% ROI.***

- Enables USDA to meet GPEA compliance for online transactions with electronic signatures by the date of October 2003.
- Reduces management/administration costs by decreasing the amount of time spent managing usernames, passwords, etc.
- Increases customer usability due to consistent authentication standards across USDA applications, thus enabling customers to use one form of Authentication across many USDA, Government, and business partner applications.
- Reduces maintenance of authentication systems by utilizing a central authentication mechanism.

## Agenda

**IT Capital Planning at USDA**
**Background and Context**
**eAuthentication Overview**
**eDeployment Overview**
**eLearning Overview**
**Next Steps**

**Agenda**

## What is eDeployment?

**Web Content Management**
- A Web Content Management solution will aid the creation, review, delivery, and maintenance of agency-defined information delivered to the web.
**Document Management**
- A Document Management solution will enable the sharing, management, and workflow of documents and other electronic assets across USDA (according to records retention schedules.)
**Web Presence**** **
- Web Presence will provide standards and guidelines to improve the “look and feel” and usability of Web pages and Web-based applications across USDA.
**Portal Services**
- Portals will provide customers, public and private organizations, and USDA employees with integrated and personalized access to USDA information and services.
**Data Management**
- Data Management will provide standards and services for data design and implementation issues to facilitate cross-Agency data sharing and reuse.
**Legacy System Integration**
- Legacy system integration gives an agency the ability to leverage legacy systems when providing new services and capabilities

***eDeployment is a fusion of net-centric capabilities that will support delivery of USDA information and services.***

## eDeployment - Benefits

***eDeployment gives agencies the capability to streamline business processes and enhance programs and services***

**Offer information and interactive capabilities online to give stakeholders more control over their interaction with USDA**
**Organize information by topic versus the organizational hierarchy of our organizations**
**Present a consistent and easy to use online interaction with stakeholders**
**Build online capabilities that integrate with legacy systems to take advantage of existing investments and processes while offering stakeholders more services**
**Streamline the flow of information between internal and external stakeholders to ensure quality of information and appropriate sign-off**
**Provide services that are personalized to an individual stakeholder, i.e. quick access to data that relates specifically to a person’s farm or financial transaction**
**Ability to implement these capabilities more cheaply while taking advantage of market-leading solutions**
**Ability to help meet legislative mandates such as GPEA**

## eDeployment - Cost and Benefit Analysis

***The distributed eDeployment solution offers several quantitative benefits and a 103% ROI.***

- * Assumptions are documented in the business case document

- Enterprise-wide aggregation, management, and storage of content increase the amount of higher-quality information that is available to citizens.
- The acquisition of highly extensible and scalable enterprise-wide solutions decreases the number of redundant purchases across USDA and provides for economies of scale.
- Reduces paper costs related to the purchasing, printing, storing, and disposal of paper assets by accessing, storing, and managing content and documents electronically.
- Standardized business and workflow processes instill greater accountability and improve access to more current, accurate, relevant, and organized products, services, information, and data.

## Agenda

**IT Capital Planning at USDA**
**Background and Context**
**eAuthentication Overview**
**eDeployment Overview**
**eLearning Overview**
**Next Steps**

**Agenda**

## What is a Learning Management System?

**An LMS allows individuals and groups of users to:**
**Manage classrooms, learning assets, instructors, schedules, learning paths, and all of the necessary components to deliver training;**
**View complete course listings and course information;**
**Register, schedule, and track training sessions; **
**Create, edit, manage and deliver content;**
**Track competency and certification progress; **
**Personalize training and development plans; and**
**Manage payments.**
**A learning management system provides support in every phase of the learning management life cycle, transforming learning from an event to a continuous process.**

***A Learning Management System (LMS) is a software application that enables the delivery and management of all facets of training.  An LMS provides the following benefits:***

## eLearning - Cost and Benefit Analysis

**eLearning - Cost and Benefit Analysis**

- * Assumptions are documented in the business case document

- Enhance the skill development of USDA employees by providing access to a wide array of training not previously available.
- Coordinate management, and promote interagency collaboration, of Federal eLearning services.
- Allow for economies of scale in the enterprise-wide purchase of eLearning products and services; and
- Reduce travel expenses, training delivery costs, and training administration costs.
- Transform the learning experience to include more online courses, in lieu of costly traditional training methods.
- Agency trainers will be able to devote their time to what they do best--training--rather than administration of IT systems.

***An enterprise-wide eLearning program offers several quantitative benefits and a 131% ROI.***

## Agenda

**IT Capital Planning at USDA**
**Background and Context**
**eAuthentication Overview**
**eDeployment Overview**
**eLearning Overview**
**Next Steps**

**Agenda**

## Condensed Project Timeline

***USDA Agencies will adopt Enabler solutions over the next 1-5 fiscal years.***
**Solutions will be available for agency use in Q2 of 2004**
**Agencies can begin to prepare for use of the enablers NOW**

## Proposed Early Adopters

***This table identifies the Agencies that expressed an interest in being an “early adopter” of the Enabler solutions. ***

## Next Steps

***The next steps to begin implementation are: ***
**USDA Approval and Funding**
- Incorporate agency comments into the Enabler’s business cases; and
- Secure funding for Enabler’s projects (FY03, FY04, and FY05).
**OMB Approval**
- Seek approval from OMB for FY05 budget cycle.
**Project Establishment and Kick Off **
- Select project management; and
- Identify and staff project team to support implementation.
**Conduct Pre-Implementation Tasks **
- Refine application requirements;
- Develop request for proposal (RFP);
- Conduct vendor analysis and select vendors; and
- Begin design of development and production environments.