# The Embassy in Jakarta --- an overview

## 

## The mission in Jakarta

The Ambassador, who is the personal representative of the President,
heads the United States diplomatic mission to Indonesia. The Deputy
Chief of Mission (DCM) agencies assists the Ambassador in directing and
coordinating all mission activities for the following U.S. government.
In addition to the embassy in Jakarta, there is a Consulate General in
Surabaya and a Consular Agent in Bali. Long-term TDY personnel assigned
to Jakarta work in Medan and in Dili, East Timor.

### The Department of State

The State Department is the lead U.S. Government component of the U.S.
Mission. The Foreign Service of the United States is America's
diplomatic service and is responsible for advancing U.S. interests and
fostering international relationships through the exchange of
representatives. The Foreign Service supports the President and
Secretary of State in planning, making, and pursuing America's foreign
policy goals, objectives and interests. It involves the functions of
representation; administration of U.S. overseas missions; caring for
Americans abroad; public diplomacy; and reporting, communicating, and
negotiating on political, economic, consular, administrative, public
diplomacy, and commercial affairs.

### 

### U.S. Agency International Development (USAID)

The mission director and deputy director head the USAID office in
Jakarta. Its current activities focus on broad-based sustained economic
growth through joint programs in the areas of economic policy, health,
family planning, environment and democracy strengthening. USAID
assistance includes providing technical advisors to a number of
Government of Indonesia departments along with funds for programs and
research. Also, financial grants are provided to private sector entities
working in areas that complement agreed-upon strategic objectives. USAID
support increasingly emphasizes strengthened policies and institutions,
so that Indonesia \-- in keeping with its increased economic strength
\-- gradually may move away from traditional donor assistance.

### 

### Foreign Agricultural Service (FAS)

The Foreign Agricultural Service monitors agricultural developments in
Indonesia. FAS is devoted to developing and expanding the market for
U.S. agricultural products and reports on agricultural conditions in
Indonesia to the U.S. Department of Agriculture. Agriculture Affairs and
Agricultural Trade Specialists in various commodity areas can provide
basic information and advice regarding tariffs, non-tariff barriers,
regulations, and other aspects of the Indonesian market.

### U.S. Department of Commerce (USDOC)

USDOC, also known as the Foreign Commercial Service (FCS), is housed in
Wisma Metropolitan II on Jalan Sudirman. Its mission is to promote
exports of goods and services from the U.S. and to advocate U.S.
business interests abroad. FCS personnel assist export-oriented firms in
taking advantage of trade opportunities by providing individualized
counseling and advice, overseas market insight information, contact
services, advocacy support, and other promotional activities. Some of
the services available at the Commercial Center include an appointment
service, agent distributor search, offices for rent, market research
reports, a conference room, a multipurpose room, and a product display
area.

### The Library of Congress (LOC)

The Jakarta Library of Congress office, located at Jalan H.O.S.
Cokroaminoto, No. 65, has regional responsibilities for Indonesia,
Malaysia, Singapore, Brunei, Thailand, Vietnam and the Philippines. Its
principal function is to acquire Indonesian and Southeast Asian
publications for the Library of Congress and American research
libraries. It gathers important books written in English and Southeast
Asian languages for distribution to the Library of Congress, six
research libraries and fourteen American universities. A field director
heads LOC operations.

### The Department of the Interior, Office of Surface Mining Reclamation and Enforcement

The Office of Surface Mining's (OSM) primary role is to serve as advisor
to the Ministry of Mines and Energy and other government agencies
responsible for mining environmental policy in Indonesia. OSM's primary
objective is to train qualified Indonesian government personnel to
enable the Ministry of Mines to develop staffs with broad technical
capability that could be fully responsible for all aspects of mining
environmental policy. The technical assistance will include both
long-term and short-term assignments of personnel covering all areas
associated with environmental policy. Technical assistance and training
will be provided through joint teams of U.S. and Indonesian personnel
working closely together in each task. OSM is located at Jalan Merdeka
Selatan No. 18.

### The Defense Attaché Office (DAO)

The Defense Attaché Office, headed by the Defense Attaché, includes
personnel from the following services: the United States Army, Navy, Air
Force and Marine Corps. DAO personnel maintain military-to-military
contact with their counterparts in Indonesia and report back to
Washington, D.C. DAO personnel also advise the Ambassador on military
matters. Their third function is to host and attend representational
gatherings with other Attachés and foreign and host country civilian and
military officials. The DAO in Jakarta also has a C-12 aircraft used for
traveling to other islands within Indonesia to assist them in
accomplishing their mission.

### The Office of the Military Attaché for Defense Programs (OMADP)

The Office of the Military Attaché for Defense Programs provides advice
and assistance to the Defense Attaché and the Chief of the U.S.
Diplomatic Mission on security assistance matters. OMADP works with the
Government of Indonesia in developing and executing Security Assistance
plans and programs in support of U.S. and Indonesian policies; provides
guidance, support and assistance to U.S. defense companies marketing
defense systems, articles and training; and develops defense cooperation
in armaments in Indonesia in accordance with pertinent Department of
Defense, U.S. Pacific Command and military department directives. The
Military Attaché directs OMADP for Defense Programs.

### The Naval Medical Research Unit (NAMRU)

The Naval Medical Research Unit began operations in Indonesia in 1970.
Founded to study tropical diseases, its offices are located at the
Indonesian Department of Health. The U.S. NAMRU-2 unit is an element of
the U.S. Navy. It was established in Indonesia in order to collaborate
with the Indonesian Department of Health on health problems of mutual
interest as part of Indonesia\'s National Health Development. NAMRU
staff collaborates with the Indonesian Department of Health in the areas
of manpower development, institution building and research on and
surveillance of infectious diseases to enhance the health, safety and
readiness of U.S. Armed Forces in the effective performance of peacetime
and contingency missions throughout Southeast Asia. At present, NAMRU-2
is involved in malaria, cholera, typhoid, dengue fever, HIV/AIDS,
tuberculosis and numerous other medical research projects throughout
Indonesia and Southeast Asia and works closely with the Indonesian
government and the governments of other countries in the region.

# Embassy Services

## ![](media/image1.wmf){width="0.9458333333333333in" height="1.375in"}

## The Community Liaison Office (CLO)

The CLO serves as a resource center for a wide variety of information
both before you arrive and after you get settled in at post. CLO assists
newcomers with the transition to life at post by sharing information
before their arrival, handling school registration of children, and
organizing orientation programs for newly arrived personnel. In
addition, the office includes an Internet kiosk for use by the entire
community. This is especially helpful to newcomers awaiting the arrival
of their home computers.

Soon after you've settled in, you'll want to check out the CLO Library,
which includes a bounty of travel books and brochures on destinations
throughout Indonesia and Southeast Asia, as well as general travel
guides. The library also includes reference materials on a variety of
topics, including employment, education, and health issues.

The CLO coordinator is the mission's advocate for families and community
issues and concerns. The process of moving to a new place can be
overwhelming, especially for family members who don't have the daily
structure of work to maintain some degree of stability. The coordinator
is always available to offer confidential advice and support. CLO can
also help you get in touch with others with similar interests and to get
involved in the community --- the surest step toward feeling comfortable
in a new place.

One important area in which the CLO is involved is in helping find
employment for family members who wish to work. The coordinator is an
advisor to the Eligible Family Member Employment Committee, which
ensures that hiring within the embassy is done in a fair and unbiased
manner. Family members interested in finding work in Jakarta should send
a copy of their resume to the CLO. In addition to opportunities within
the embassy, CLO is often contacted by outside organizations seeking
part-time or temporary help. The coordinator also organizes the
mission's summer hire program for high school and college students.

The CLO organizes a variety of community events, including orientation
programs, social events and tours. You can find out the latest events
going on in the community by looking at the calendar in the *Cicak,* the
post's weekly newsletter. When you are not sure where to turn, the CLO
is a good place to start. You can reach Joy Bacik, the CLO Coordinator,
on e-mail at [clojakarta@state.gov](mailto:rieslandcj@state.gov) or
[**bacikjk@state.gov**](mailto:rieslandcj@state.gov)

## The Medical Unit

The embassy has a medical unit located in the embassy compound. It is
staffed by a full-time Foreign Service doctor, a Foreign Service Nurse
Practitioner, a Foreign Service Medical Technologist, two local hire
nurses, a local hire secretary and a local hire lab technician. A small
commercial pharmacy operates in the Medical Unit. The Medical Unit is
open during regular embassy hours and conducts medical orientations,
gives immunizations and provides general primary health care. Some
referrals are made to local facilities and specialists, but most cases
requiring hospitalization are medevaced to Singapore. A medical officer
remains available by telephone should medical problems arise after
hours.

Soon after arriving at post, you should schedule an appointment for a
medical orientation briefing. Please be sure to bring your family's
medical and immunization records with you. The Medical Unit provides an
informative Medical Briefing Book, which covers a number of common
concerns.

## The Commissary/USEA

![](media/image2.wmf){width="1.0708333333333333in" height="1.125in"}

The Commissary, located on the embassy compound, is a cooperative
operated by the United States Employees\' Association (USEA). Members
pay a joining fee, which is refunded when they leave post. The
Commissary (similar to a large Seven-Eleven store in size) stocks a
range of grocery items, frozen foods, dairy products, meats, and soft
drinks as well as duty-free beer, wine and liquor. Products are imported
primarily from the U.S., although monthly air shipments from Australia
are used to supplement stocks and provide fresh produce. The Commissary
operates a special order service where items by the case to suit
individual tastes can be ordered, for a small surcharge, along with the
store\'s regular shipments. The Commissary also provides a personal fax
service, a dry cleaning service, film processing, and a pack and wrap
service and sells travelers\' checks. In addition, the USEA operates a
video rental facility and small book lending library and manages the
American Snack Bar. The Snack Bar is open for breakfast and lunch and
provides a limited catering service.

**General Services**

The General Services Office is responsible for a range of services for
embassy families with the broad goal of providing the maintenance,
facilities, and other services necessary to live and work comfortably.
Soon after arriving at post you will attend a GSO briefing covering the
basics of this office's many services. In this publication we will cover
two areas - housing and transportation - which you are no doubt thinking
about as you prepare for your tour in Jakarta. If you have questions
about other GSO services, feel free to direct them to the CLO, who will
pass them along to the appropriate GSO office.

**Housing**

Housing in Jakarta is generally comfortable. Mission personnel are
housed in a variety of homes, including apartments, townhouse complexes,
and a few single-family homes. Assignments take into account a number of
factors -- principally family size and position grade. Embassy personnel
are housed in a handful of neighborhoods throughout Jakarta. Each offers
its own advantages. The following descriptions give a thumbnail sketch
of each main housing areas. If you have questions about particular
neighborhoods, contact the Housing Coordinator, Teresa Wohlman at
<wohlmantc@state.gov>.

***Embassy housing neighborhoods***

• **Prapatan Apartments** are an embassy-owned complex of 13 apartments
near the embassy. The complex includes three buildings, one of which
houses the post's Marine detachment. Apartments in Prapatan have two
bedrooms and are relatively large, compared to apartments in the
Washington, DC area. While the complex is only a few blocks from the
embassy compound, heavy traffic makes walking difficult.

• **Menteng** is the neighborhood just south of the embassy in the
downtown area. Many representational quarters, including the
Ambassador's and DCM's residences, are located in Menteng, although
smaller homes and apartments are also available. Menteng residences are
convenient to many shopping areas and to the embassy, but are farther
from the schools and the American Embassy Recreation Association (AERA)
Club, which are located in South Jakarta. Commutes to the embassy
average 15 minutes.

![](media/image3.wmf){width="1.4895833333333333in" height="1.4375in"}•
**Galuh** is a neighborhood a bit further south of the embassy. Many
embassy families live in this neighborhood, either in the 14
embassy-owned townhouses on Jalan Galuh I or in houses and duplexes on
surrounding streets. This neighborhood is close to Pattimura Elementary,
the school attended by most of the embassy's younger children. Located
about halfway between the embassy and the AERA Club, it is considered an
ideal location by many. Commutes to the embassy from the Galuh area
average 20 minutes in the morning and 30 to 45 minutes in the afternoon.

• **The vicinity of the American Embassy Recreation Association.** The
quiet streets near the AERA club, located in the Kebayoran Baru
neighborhood of South Jakarta, are home to many embassy families in
private homes and townhouse complexes. There is also a very limited
number of houses adjacent to the club, most of which are reserved for
military personnel. Commutes from this area to the embassy average 30
minutes in the morning and 45 minutes to one hour in the afternoon.

• **Kemang,** located a bit further south, is known as an "expat
enclave" and has many good international restaurants and shopping
centers. USAID's primary housing complex is located in Kemang, and a
handful of families from other agencies live in Kemang as well. Commutes
to the embassy average 45 minutes in the morning and one to
one-and-a-half hours in the afternoon.

If you have a preference as to what type or location of housing you
prefer, you should make your preference known to the Supervisory GSO,
and your agency's representative as far in advance of your tour as
possible. While it is not possible to accommodate every request, we will
try to match your preference as closely as possible with available
housing, consistent with housing regulations.

Housing assignments are made by the Inter-Agency Housing Board, which
consists of 10 voting and 3 advisory members who represent all agencies.
The board administers the post housing policy in conformance with the
worldwide, all-agency standards established in volume 6, section 700 of
the Foreign Affairs Manual. The board reviews proposed new housing for
compliance with space, rent, and location standards and also decides
which housing should be dropped when it no longer meets mission needs.
With most transfers occurring in the summer, the board meets in the late
spring to assign available housing to new arrivals and then as needed
throughout the rest of the year. Every effort is made to assign
employees to appropriate housing which will be available at the time of
arrival. When suitable permanent quarters are not immediately available,
temporary quarters are assigned by the embassy.

Employees are expected to remain in their permanently assigned quarters
for the duration of the tour. No employee who has been assigned to
adequate quarters has a right to be reassigned merely because of
personal preferences. Requests for changes based on justifying
circumstances (e.g. change in number of dependents, to meet the needs of
the government) should be discussed with the representative Board member
and, if merited, submitted to the Board for consideration. (The current
list of Board members is included in the "Designation of
Responsibilities" issued by the Human Resources Office.)

Complete information on the post housing policy is described in the
Mission Housing Manual. A copy will be given to each new employee at the
GSO briefing scheduled shortly after arrival at post.

***Hospitality Kits***

When you arrive at post, your residence will be equipped with a
hospitality kit - the basic necessities for getting by until your
airfreight shipment (UAB) arrives. (Hospitality kits are also made
available to employees who have packed out and are waiting to depart
post.) The kit includes a limited amount of kitchenware, dishes,
cutlery, glassware and linens as well as an ironing board and an iron.
You will receive a list of all items included in the kit. Check to make
sure that the list is accurate because you will be held responsible for
everything on it. To return the kit once your UAB arrives, you will need
to contact the Property Accounting and Warehouse (PAW) Unit of the
embassy who will pick it up. Comments on the condition and
appropriateness of the items included in the hospitality kits are always
welcome.

######### Transportation

***Shipping of household goods***

After you pack out, the shipper must fax the ocean bill of lading with
the packing list/inventory to GSO/transportation at 62-21-3435-9923.
Original shipping documents must be sent as soon as available by air
courier to:

GSO/Transportation

American Embassy

Jl. Medan Merdeka Selatan No. 5

Jakarta 10110, Indonesia

Faxing your inventory will significantly expedite the clearance of your
HHE shipment through customs. With good timing and a bit of luck, your
shipment can be cleared prior to your arrival in Indonesia.

***Automobiles***

![](media/image4.wmf){width="1.875in"
height="1.2694444444444444in"}Having a car in Indonesia can be a
blessing or a curse, and the decision whether to have a vehicle - and
how to get one - is a major one. Many people find that they are able to
get around easily without a car by using taxis, taking the home-to-work
shuttle, and renting cars occasionally. Not owning a car means not
having to hire a driver (or not contending with driving yourself in
Jakarta traffic) and avoiding maintenance and insurance costs. On the
other hand, having a private car is a convenience. Many car owners have
personal drivers who, in addition to driving can pay bills, run errands,
and maintain the vehicle. If you are uncertain about whether you want to
have a car at post, talk to others at post with a similar schedule and
family situation to your own - ultimately, only you can tell how
important having a car will be to you.

To help you get settled in, post has set aside 20 hours of free Embassy
car/driver time within your first 30 days at post. However this is
subject to car/driver availability and limited to the hours of 9:00 a.m.
to 3:00 p.m., Mon-Fri for both driver and vehicle. Hours can be used on
Sat/Sun but employees will have to pay for the driver's overtime. Since
each agency operates its own motor pool, please check with your agency
for details on the policies regarding availability of this convenience.

***Importing a vehicle to Indonesia***

You **must** check with GSO/Transportation (TRS) before shipping your
personal vehicle to Jakarta. Indonesia prohibits the importation of
commercial vehicles (pick-up trucks, trucks, buses and vans). However,
the Embassy is currently challenging this ruling and will advise
employees what the outcome is in the future. Even with lifted
restrictions, it is still a lengthy process for getting initial
permission for import. TRS will submit the necessary forms, which must
clear three government offices for approval. Therefore, vehicles shipped
without permission must wait at the local seaport drawing huge demurrage
charges, sometimes in excess of \$3000. This paperwork cannot be
initiated until the employee becomes accredited with the Government of
Indonesia. This is accomplished through issuance of a multiple entry
visa and stay permit. This process generally takes about 30 days after
arrival.

Since individual agency regulations differ, you should first check with
your agency on whether you are authorized to bring a vehicle to post. By
post policy, the employee\'s imported vehicle must arrive in Indonesia
during the employee\'s first six months at post. If that does not occur,
the government of Indonesia places restrictions upon the sale of such a
vehicle. If you do decide to import a vehicle, you should know that it
could take [several months]{.underline} to ship the vehicle and clear
customs.

All personal property imported into Indonesia by mission employees under
the auspices of diplomatic privileges and immunities, including
privately owned vehicles (POV), must be for their bona fide and
exclusive personal use. All vehicle importation or local purchases must
comply fully with both mission rules and Indonesian regulations and
accordingly, must have the prior approval of the GSO/Transportation
section.

**Motorcycles**

The Embassy is currently challenging the GOI's restriction on importing
motorcycles as privately owned vehicles. The GOI does not recognize duty
free import of motorcycles and import can only be accomplished through a
few dealers in Jakarta. Employees could choose to pay duty, but TRS is
unable to define what the Customs office would charge. Since motorcycles
are shipped via HHE, that presents a problem to Post in getting it
recognized as a vehicle for registration purposes. However, if employees
want to bring in a motorcycle as a vehicle, please contact TRS prior to
packing it into HHE. And since TRS does not know how the GOI will react
to this method, be prepared to have HHE held for a longer period of time
than the normal process.

######## Purchasing a vehicle

***Purchase of locally assembled duty-free vehicle***

If you do not bring a car with you to post, you may choose to buy a new
or used car locally. Direct-hire employees may purchase one duty-free,
locally assembled motor vehicle at any time in accordance with the usual
Ministry of Foreign Affairs approval procedure. You should keep in mind
that Ministry of Foreign Affairs regulations state that the vehicle is
to be in the owner's possession for two years prior to sale. The only
exception is in the case of an employee who is permanently transferred
to another post outside Indonesia.

Most locally assembled sedans are available duty-free. Vehicles
classified as commercial (vans and buses) are sold as "off-the road" and
import duty provisions do not apply to these vehicles. You must advise
the transportation office of your intention to purchase a locally
assembled duty-free vehicle. The transportation office will help you
obtain approval and registration with the government of Indonesia.
Please note that this too is a lengthy process. The purchase of a new
vehicle could take over 6 weeks since it is a paperwork intensive
process that depends heavily upon the dealership delivering the vehicle
paperwork in a timely manner. Purchasing a used vehicle from a departing
employee takes less time.

The administrative must approve all requests for a second vehicle,
duty-free or duty-paid counselor prior to advising the transportation
office or initiating purchase. All vehicles owned by USG direct-hire
employees must be registered by the embassy at the Foreign Affairs
Office.

***Purchase of duty-paid vehicles***

Some mission employees choose to purchase duty-paid cars at post. While
these cars are more expensive, there is a broader resale market and
fewer resale restrictions. You should consult with the transportation
office before purchasing a duty-paid car, as the car must be registered
at the Ministry of Foreign Affairs.

######## Selling a vehicle

***Sale of duty-free vehicles***

A duty-free vehicle can be sold only during an employee's last three
months at post after the administrative counselor has given approval.
Any exception to this policy must be requested from and approved by the
administrative counselor.

Vehicle registration and tags must be returned to the transportation
office at the time of sale. The transportation office notifies the
Ministry of Foreign Affairs of the disposition of the employee's
duty-free vehicle via a diplomatic note. The Ministry of Foreign Affairs
must receive this note prior to giving permission to export the
employee's personal/household effects.

***Sale of duty-paid vehicles***

With prior approval of the administrative counselor, USG direct-hire
employees may sell duty-paid personal vehicles at any time. The
transportation office must be apprised of the sale to update its records
and de-register the vehicle at the Ministry of Foreign Affairs. The
registration and tags must be returned to the transportation office
along with a copy of the bill of sale.

**Miscellaneous**

***Automobile Insurance***

United States government policy regarding private automobile insurance
coverage for USG Employees posted abroad requires that all USG employees
obtain personal liability insurance for their Privately-Owned Vehicle
(POV) in an amount which can reasonably be expected to afford
compensation to victims under local law of the host country. It also
requires that employees maintain such insurance for the duration of
their tour.

All personal vehicles must be covered by third party liability
insurance. This protects the owner (first party) via the insurance
company (second party) from an accident victim (third party). This
coverage must include anyone who drives the vehicle. Embassy Jakarta
requires a minimum of Rp. 1,000,000.00 (one million) third party
liability coverage.

GSO/TRS is required to maintain proof of the POV Insurance Policy on
file and accordingly, requests that all employees who own a POV at post
provide GSO/TRS with a copy of the insurance policy or proof of such
insurance.

***Driver's License***

Employees are not allowed to drive in Indonesia using a U.S. state
driver\'s license. The transportation office provides assistance in
obtaining Indonesian driver's licenses for all U.S. direct-hire mission
employees and their eligible dependents. A member of the transportation
staff will accompany you to the local Police Headquarters (POLDA). Trips
are generally scheduled the first Wednesday of each month, but you
should confirm with the transportation office. The office can also
provide you with guidance as to the types of documentation you will
need.

You may also elect to get an International driver's license before
coming to Indonesia. These licenses are valid for driving in Indonesia
but must be legalized/stamped at the Indonesian Motor Association for a
small fee. An International driver\'s license cannot be extended in
Indonesia. You will have to request a new license through the mail from
AAA or other U.S. source.

# 

# Getting settled in Jakarta

## Shopping

Most families use a combination of resources to supply their basic needs
including local markets and grocery stores, duty free stores and the
embassy commissary. Among all of these sources, nearly all common food
and toiletry items (or acceptable substitutions) are available locally.
On average, you can expect to spend approximately the same on food and
toiletries as in the United States, although the price range is broad.
If you rely on many imported brand-name goods, you can expect to spend
slightly more than you do in the States; if you shop in local markets
and buy mainly locally produced goods, your costs will be significantly
lower. If you are particularly reliant on a certain brand of drug
store-type item, it's a good idea to stock up before you come. This is
especially true of any medications used on a regular basis.

More and more mission families are finding that the Web is a great
resource for buying food, groceries, and toiletries. Most popular web
sites will ship to FPO boxes. Many embassy families have found that
[www.netgrocer.com]{.underline}, [www.drugstore.com]{.underline}, and
other web sites are a convenient and cost-effective way to buy U. S.
goods.

##### Hiring household staff

Most employees have household help, although the type and number of
staff can vary considerably according to your family size and type of
housing, as well as your own preferences. You will have to decide
whether to hire a housekeeper, maid, nanny, or some combination of the
three after arriving at post. Most employees who have personal vehicles
find that hiring a driver is preferable to negotiating Jakarta traffic
for themselves. In addition, those living in individual houses (as
opposed to apartments or townhouse complexes, which provide security
services) usually hire guards, or jagas. The Regional Security Office
(RSO) will provide temporary guard service for two weeks after your move
into your permanent house.

The CLO conducts an annual household staff wage survey that is available
when you arrive at post. The survey will help you decide what types of
staff to hire and to determine a fair wage for your staff.

###### Importing Pets to Indonesia

Indonesia does not have a quarantine or limit on shipping pets (dogs and
cats) into the country. There are three methods for shipping your pet.
Method one is as [accompanied baggage]{.underline}; the second method is
as [air cargo]{.underline}; the third method is as [carry-on
baggage]{.underline} (limited to small pets and airline approval). You,
the owner, will have to decide what method is available to you and which
you prefer.

**Accompanied Baggage**. One method to bring pets to Jakarta is as
accompanied baggage (excess baggage) since the pet travels with you on
the same flight to your destination. Your pet can be immediately cleared
through customs if all documentation is available and valid. The airline
determines excess baggage charges, which is a personal expense not
reimbursed by the US Government.

![](media/image5.wmf){width="1.2319444444444445in" height="1.25in"}

There are several deciding factors however in using this method:

1.  [The time of year]{.underline}.

2.  [Available space on all connecting flights]{.underline}

3.  Any [entitled or forced rest stops]{.underline}.

4.  The [size of your pet and container]{.underline}.

**Air Cargo.** The second method of shipping is by cargo aircraft. In
the cargo system the pet is transported unaccompanied to the final
destination. Animals are loaded into pressurized holds along with other
cargo. Fees for this type of shipment vary according to your location,
the number of pets, and the airline transporting the animals. You can
find airfreight companies through your local yellow pages, the worldwide
web, or ask your veterinarian for suggestions. For more information look
at <info@IPATA.com> (the Independent Pet and Animal Transportation
Association International). Again, some airlines limit pet transport to
certain times of the year. Upon arrival in Jakarta, it will take
approximately 3 hours to clear your pet through Indonesian customs.

**Cabin Baggage**. Some airlines will permit a limited number of very
small pets to be brought onboard as hand-carried baggage. **The pet must
travel in the baggage hold as accompanied baggage from Tokyo to
Singapore and from Singapore to Jakarta.** If you travel during a pet
embargo period, your pet cannot be transferred to the baggage
compartment. PLEASE CHECK WITH YOUR AIRLINE.

**Indonesian requirements**

Indonesia requires a pet import license. If the pet arrives as Cargo,
and not as excess baggage, TRS will have to request a duty free permit
from the Ministry. Obtaining a pet permit is the owner\'s
responsibility. There is one reputable Pet Import company located in
Jakarta. Information is available on the web at
[www.groovy.co.id](http://www.grovy.co.id/). Owners can arrange to
obtain the import license through this company. The following
information will be needed:

-   A copy of employee's passport.

-   The pet's name, age, color, sex, and breed.

-   The shipping mode selected.

-   Date of rabies certificate.

-   A copy of the Health Certificate (issued within 20 days of arrival)

-   An airway bill number, flight number, estimated date and time of
    arrival in Jakarta, if you ship pets as air cargo.

-   Transit permits for travel through Singapore if booked on that route

While the Embassy does not endorse this company, previous employees have
had success through their services. Owners can also phone them at (62)
(21) 7197704 or 71792158 with any questions you might have.

![](media/image6.wmf)

## Protecting your electronics and home appliances

Most US spec electrical equipment is designed to operate between 110V
and 120V and at 60hz. Electrical voltage throughout Indonesia is approx.
220V/50hz. Exceptions to this rule are the houses in the FOA complex
surrounding the American Embassy Recreation Association. These are wired
for 110V/50hz appliances, so check your housing assignment before
investing in transformers! If you are bringing 110V appliances or
electronic equipment from the US and are not living at FOA, it is
advisable to bring voltage transformers with you. Locally made units are
available but are not recommended, as they are non-insulated.

Most US spec electrical equipment will work fine in Indonesia with a
transformer. However, it would be advisable to leave your 110V/60hz
microwaves and clocks in the states. 60hz microwave electronics are
extremely sensitive to burnout when operated at 50hz and USA spec 60hz
clocks will be off by 4 hours at the end of the day when run on 50hz
current, making them not terribly useful in Indonesia. 60hz blenders and
other motor driven appliances may also experience a shorter than normal
lifespan when operated at 50hz, but this is generally not a major
problem. If in doubt, it is possible to purchase most appliances on the
local economy. If purchasing appliances for use in Indonesia,
multi-system (TVs), multi-voltage (most computers and monitors), travel
or dual voltage appliances and similarly designed electrical equipment
are your best bet, though not always the easiest to find. They will work
in Indonesia, back in the US and in most other posts around the world.

The AAFES website ([www.aafes.com](http://www.aafes.com/)) might be a
good place to browse, as much of what they offer is for overseas use.
Military personnel and dependents are automatically eligible to order
from AAFES, either by telephone or through the web page. Other U. S.
government personnel serving overseas are eligible to order through the
FPO. Non-military personnel should register with AAFES by faxing a copy
of their official orders to 1-800-446-0163. If your orders do not
indicate the length of your tour, you will be approved for one year.

Regardless of whether your appliances are 110V or 220V, 50hz or 60hz,
there are certain safety precautions you should take to protect
expensive electronic equipment from damage.

-   Wide fluctuations in the voltage are common in Indonesia and can do
    significant damage to sensitive equipment. A voltage regulator/line
    conditioner will \"even out\" the current and protect computers,
    TVs, stereos and other high tech equipment from damage. These may be
    purchased locally for \$50 - \$90 (depending on capacity) or can be
    brought from US. The better models will have 220V input and both
    110V and 220V outputs and be able to handle a minimum of a 500w
    draw.

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-   A Universal Power Supply (UPS) would also be a good idea for your
    computer equipment. A UPS provides emergency power to computers in
    the event of an interruption in electricity - a common occurrence in
    many areas of Jakarta. These can also be purchased locally. If you
    choose to bring a UPS from the States, you should know that the
    current output of most 220V to 110V step-down transformers is 110V.
    Many US spec UPSs require a slightly higher voltage output (approx.
    120V) to operate properly, which is typical in the United States. It
    is possible that US spec UPS models will not receive a sufficient
    power supply to operate if powered through a transformer.

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```
-   Many mission families have lost modems (and even entire computers!)
    in electrical storms. A surge protector for your modem line will
    protect against such problems. Local models have proven ineffective,
    so if possible, purchase this item in the United States. While this
    is not an endorsement, it is well known that ZOOM makes a sturdy
    modem with built in protection against most telephone line power
    spikes.

##### Recreational activities

![](media/image7.wmf){width="1.5694444444444444in"
height="0.96875in"}The American Embassy Recreation Association (AERA)
Club, located in Kebayoran Baru in South Jakarta, is a popular gathering
place and is used extensively for swimming, tennis and its well-equipped
workout room. The club offers regular classes and activities for both
children and adults. Many people make use of the video rental libraries
at the AERA Club and the Commissary, which offer U.S.-system videotapes
(NTSC) and DVDs (System 1). VCDs and laser disks are also readily
available on the local economy. American movies are shown regularly in
local theaters.

Jakarta is a large city and there are any number of activities and
organizations in which you can get involved. If you have questions about
a specific type of organization or activity, write to CLO. After you
arrive at post you will receive information about various clubs,
organizations, service groups, etc. Clubs and activities aren't always
easy to find, but there are an enormous array of opportunities available
for those who are willing to explore. If you're dithering about whether
to bring your mountain bike, or sousaphone, or tap shoes, CLO's advice
is, do it! Chances are that there are opportunities to put them to use,
if you're willing to ask around. These "off the beaten path" activities
are often the most rewarding.

**Indonesia on the web**

Try these websites for more information on living in Indonesia:

Living in Indonesia, a site for expatriates

[http://www.expat.or.id](http://www.expat.or.id/)

Visit Indonesia

<http://www.prica.org/indonesia/general/tourism/html>

News and Views Indonesia

[http://www.newsindonesia.com](http://www.newsindonesia.com/)

The Jakarta Post an English language newspaper

[http://www.thejakartapost.com](http://www.thejakartapost.com/)

Travel Indonesia

<http://www.travel-Indonesia.com/>

Review Indonesia

<http://www.indoexchange.com/ebri/>

Department of Foreign Affairs

[http://www.dfa-deplu.go.id](http://www.dfa-deplu.go.id/)

U. S. Embassy web site

[http://www.usembasssyjakarta.org](http://www.usembasssyjakarta.org/)

# Introducing Indonesia 

# 

# The People

Indonesia, the world's fourth most populous nation, is home to over 210
million people belonging to more than 300 distinct cultural and
linguistic groups. More than 100 million live on the island of Java,
which is roughly the size of New York State.

In 1928, the nationalist movement made a crucial decision to advocate
adoption of the relatively easy-to-learn Malay language, now known as
Bahasa Indonesia, as the national tongue. Today, Bahasa Indonesia is
spoken throughout the archipelago and helps to unify the nation.

####### The Government

Indonesia is currently undergoing a difficult transition to democracy.
Popular resentment toward the autocratic 32-year "New Order" rule of
former President Soeharto, sparked by Indonesia's economic crisis, led
to his resignation in May 1998 and forced his successor -- B.J. Habibie
-- to hold early parliamentary elections in June 1999. Those elections
were Indonesia's most free and fair since 1955, and led to the election
of President Abdurrahman Wahid and Vice President Megawati Soekarnoputri
in October 1999 in a transparent and democratic process. Wahid was
removed from office, however, amid allegations of corruption and misrule
in July 2001. Megawati succeeded Wahid to the presidency, and Unity and
Development Party Chairman Hamzah Haz was elected to replace Megawati as
Vice President. Megawati's Cabinet, initially hailed as a "dream team"
due to its inclusion of economic "professionals," has brought renewed
political stability, but still is trying to find effective means of
governance to deal with the daunting challenges that Indonesia now
faces.

Megawati offered strong verbal support for the War on Terrorism during a
visit to Washington just after the September 11 terrorist attacks. The
government has said it is willing to work with countries in the region
to combat militants. However, nationalist and Islamic sentiments pose
political problems for any Indonesian government seeking to take
vigorous action against terrorism. Indonesia faces many serious
challenges in the near and long term. Among key government priorities
are economic recovery, restoring the rule of law, and maintaining
national unity. Indonesia embarked on an ambitious decentralization
program in January 2001, but that has so far failed to end separatist
movements in the restive provinces of Aceh in Northern Sumatra and Irian
Jaya. Communal violence along Muslim-Christian lines in the Maluku
island chain and in Central Sulawesi has taken a devastating human toll
since hostilities first broke out in January 1999. Attaining
accountability on past human rights abuses committed by the military \--
especially atrocities in the former province of East Timor \-- is a
critical step that the government must take in order to sustain its
credibility at home and abroad.

Important reforms have been underway since the fall of the Soeharto
regime, including a restoration of citizens' political rights, a reduced
military role in politics, constitutional amendments providing for a
better balance of powers, decentralization and a free press. Over the
longer term, however, the government and the Parliament will have to
tackle substantial outstanding structural reforms in order to prevent a
return to the political abuses and economic distortions of the past,
including but not limited to: reforming the judiciary and Attorney
General\'s office, professionalizing the military and police and
eliminating their remaining political role, restructuring the devastated
banking sector, and promoting work-outs of corporate debt.

# 

# The State Ideology - Pancasila

The Indonesian Government bases its ruling philosophy on the "Pancasila"
or "Five Principles" as laid down in the Preamble to the country's 1945
Constitution. They are:

1\. Belief in one God.

2\. Just and civilized humanity.

3\. Unity of Indonesia.

4\. Sovereignty of the people.

5\. Social Justice.

#### 

#### Religion

The first Pancasila principle, belief in one God, is fundamental to
understanding Indonesians. Religion permeates life here. The government
officially recognizes Islam, Christianity, Hinduism and Buddhism and
guarantees freedom of worship to the practitioners of these religions.
Adherents of other religions are generally able to worship freely as
well.

#### Islam

The majority of Indonesians follow the Islamic faith. Merchants from
Gujarat, Northern India probably brought Islam to Sumatra in the
thirteenth century. From there traders carried it to port cities on
Java's north coast. By the fifteenth century, Islam was spreading
throughout the archipelago. Mosques across Indonesia call Muslims to
prayer five times a day. During the ninth month of the Islamic calendar,
or "Ramadhan," Muslims fast ("puasa"). During this time of atonement and
purification, most Muslims will not eat, drink or smoke during the
daylight hours. At the end of Ramadhan, Muslims celebrate the two-day
Lebaran festival. This is the most important holiday in Indonesia.
Traditionally, workers receive a Lebaran bonus of one month's salary.
Most Indonesians take their holiday at this time as well.

#### Christianity

About ten percent of the Indonesian population is Christian. Portuguese
Jesuits and traders brought Catholicism to Indonesia in the 15th century
and Dutch colonists brought Protestantism. In more recent times, several
missionary groups have converted people in the outer islands. Parts of
Northern Sumatra, Sulawesi, Kalimantan, the Moluccas and Flores have
large Christian populations.

#### Hinduism

The early Javanese Kingdoms followed the Hindu religion and most
Javanese still observe rituals that can be traced to the Hindu past.
Today, however, only the Balinese practice Hinduism. The Hindu religion
pervades the island, giving it its special character.

#### Buddhism

Buddhists, found mainly among the Chinese community, form a small
minority in Indonesia. A thousand years ago, however, their forefathers
built the world's largest Buddhist monument, Borobudur, in central Java.
Buddhists gather at this elegant temple for prayers and meditation on
important holy days. Buddhists also maintain monasteries, temples and
schools that emphasize the teachings of Buddha.

#### Mystics and Animists

Although not officially recognized by the government, there are scores
of traditional religions that recognize and propitiate a galaxy of
spirits. In the outer islands, especially, many tribes worship their own
set of animal and ancestor spirits. Throughout the archipelago,
mysticism plays an important role in day-to-day life.

In Java, for example, you will experience a common ritual, the
"selamatan" which is usually a feast to celebrate, sanctify or
ameliorate something. Healers, mystics and ceremonial specialists are
important people in Indonesia.

####### Cultural Notes

Indonesians have a rich and diverse culture. Foreigners who make the
effort to learn about the customs and traditions of the archipelago are
richly rewarded. And, Indonesians will eagerly help you discover their
country. This simple list of cultural do's and don'ts will help you get
started on the right foot and avoid offending people you meet in your
first weeks here.

#### Smile

The saying, "smile and the whole world smiles with you" certainly
applies to Indonesia.

Indonesians love to smile and they like to see a smile in return. A
smile helps break the ice and it can smooth over an unpleasant encounter
with a sales clerk or travel agent.

#### Heads

A man's soul lives in his head. Don't pat or rub the head of any
Indonesian, young or old. Generally, try to avoid towering over the
heads of senior people. It's considered disrespectful.

#### Hands

Indonesians, like most Muslims, eat with their right hand and wash with
their left hand. They use their right hand to give or receive things
like money, food, and packages. Do not beckon someone with an upturned
palm or crooked index finger motioning towards you. Indonesians think
this is rude. An Indonesian would extend his right hand palm down and
wave his fingers downward to draw another Indonesian over to him. You
will often see women walking hand in hand. Many Indonesians will take
your hand to display friendship. There is nothing strange about this.
Try not to shake off a hand that reaches for you. Indonesians might
think you are rejecting them. Avoid aggressive gestures like pointing at
someone, standing with your hands on your hips or crossing your arms
over your chest while talking with Indonesians. The American habit of
slapping someone on the back or heartily seizing someone by the shoulder
to show camaraderie is not appreciated in Indonesia. If you want to get
someone's attention, it is better to gently touch his or her elbow.

#### Feet

It is extremely rude to sit with you legs crossed in such a way that the
soles of your feet are facing someone. Indonesian women in a formal
situation sit with both feet on the floor at an angle.

#### 

#### Respect for Elders

Indonesians have great respect for hierarchies. A father or "Bapak" and
mother or "lbu" are more than just a father or mother. He and she are
figures of authority. In exchange for respect and fidelity, Bapaks and
Ibus are responsible for taking care of their "children" who may be real
children or bureaucratic underlings or employees. You will rarely hear
Indonesians publicly criticize their elders. They have a lot of respect
for people of high rank.

#### Dress Codes

As a general rule, dress codes are more conservative and somewhat
dressier than in the United States. For women, shorts, sleeveless
blouses and short skirts are appropriate for casual occasions with other
Americans, but are less appropriate when socializing with Indonesians.
Sleeveless dresses and blouses can be worn, but you might want to bring
a scarf or light sweater for purposes of both modesty and warmth -- most
indoor places are air-conditioned. Many official dinners and receptions
indicate a dress code of "batik." Good quality men's batik shirts are
available locally and are the equivalent of a business suit -- but much
cooler!

Outside of Jakarta, dress codes are more conservative, especially in
areas not frequented by tourists and westerners. Be especially sensitive
in your dress when visiting mosques and temples. Remove your shoes
before entering a mosque and do not go into the praying area, which is
only for believers. Do not take photographs of the altar. When
photographing generally, try to be as unobtrusive as possible. Women and
men may also be segregated in places of worship.

####### Holidays

#### Isra Miraj Nabi Muhammad

Falling on the 27th day of the seventh month of the Arabic calendar,
this holiday commemorates the Ascension of Muhammad.

Hari Raya Nyepi (Balinese New Year)

The Balinese celebrate their New Year in absolute quiet. They do not
leave their house. They do not turn on their electricity. They do not do
any strenuous activity. It takes place in early March and is generally
not a good time to be in Bali unless you want total peace and are
willing to cook your own meals. Everything grinds to a halt (including
basic services).

#### Ramadhan

Muslims in Indonesia fast ("puasa") for one month, which is determined
according to a lunar calendar. Throughout this fasting month, Indonesian
Muslims do not eat or drink during the daylight hours. They have their
first meal before sunrise and break the fast ("buka puasa") just after
sundown with tea and a traditional sweet called "kolak," which is
usually made of dates, coconut milk and palm sugar all stewed together.
Indonesians do go to work during Ramadhan, but activity levels are
usually reduced. In Jakarta, Ramadhan is not observed too rigorously \--
you will, for example, find restaurants open during the daylight hours.
You may, however, hear drums announcing the times to get up to eat!

#### Idul Fitri, Lebaran or Hari Raya

Indonesians end Ramadhan with the Lebaran celebrations. Think of this
holiday as the equivalent of Christmas or Chanukah. This two-day holiday
traditionally begins with a mass prayer held in the open. In Jakarta,
however, it is common on the last night of Ramadhan to celebrate in the
streets with drums, dancing, and fireworks. Intercity transportation
becomes a problem as people vacate Jakarta en masse to return to their
home villages to celebrate with their families.

Indonesians use the occasion to get new clothes, forgive and forget old
quarrels and exchange cards and gifts. People visit friends and
relatives and feast. Everywhere you hear the phrase, "Maaf Lahir Batin,"
which is an apology for any wrongdoing committed during the year. This
is also a time when the more affluent give donations to the less
fortunate. And, of course, employers give bonuses to their employees.

#### Hari Raya Waisak

Buddhists celebrate Hari Raya Waisak, the Buddha's birthday, during the
full moon in the month of May. This day also commemorates his
enlightenment. Many Buddhists gather at Borobudur temple in central Java
to observe and participate in special ceremonies.

#### Idul Adha

This day of sacrifice occurs on the tenth day of the eleventh month of
the Arabic calendar. Those who are able go to Mecca to attend special
ceremonies. Others may kill a goat or sheep and give the meat to the
poor.

#### Muharam

The Muslim New Year, marking the end of the Muslim lunar calendar. While
it is a national holiday, it is not widely celebrated here.

#### Proklamasi Kemerdekaan

Indonesians celebrate their Independence Day on August 17, which marks
their independence from the Dutch. This is the biggest national holiday
in Indonesia and is marked by elaborate parades, public entertainment
and special programs.

#### Maulid Nabi Muhammad

The prophet Muhammad's birthday falls on the 12^th^ day of the New Year
of the Islamic calendar. Indonesians celebrate it by reciting the Koran
all night long. People go to the mosque and pray. At the Sultan's palace
in Yogyakarta, there is a special ceremony for cleaning the kerises,
amulets and gamelan musical instruments. Muslims, dressed in their best
batik and bearing food offerings, join a procession from the Kraton
(palace) to the mosque.

#### Kartini Day

On April 21^st^, Indonesians observe Kartini Day in memory of Kartini,
the first Indonesian woman to advocate women\'s education and equality.
Although it is not an official holiday, there are parades, speeches and
special events staged to highlight the achievements of women in this
country.

#### Chinese New Year

Sino-Indonesians celebrate the traditional New Year in a subdued manner.
Public celebrations are limited to the Chinese sections of town.
However, the Chinese temples are full and Chinese families have their
customary feasts at home.

####### Special Occasions

#### Welcoming Newborns

Acknowledge the birth of a child to a friend by sending flowers and a
card to the maternity ward. When the mother and baby are ready to
receive visitors, you may call on them. Take a small wrapped gift. Cash
is less appropriate.

#### Circumcision or Sunatan

Indonesian boys are usually circumcised between the ages of 11 and 12.
Expatriates may be invited to a gathering of family and friends for the
celebration. A small gift of money in a plain white envelope may be
given to the boy.

#### Weddings

Wedding customs in Indonesia vary according to the ethnic background of
the couple. Invitations for the exchange of vows and a reception usually
come together with the understanding that your presence will bring a
blessing to the newlyweds. Reception lines are very long for bigger
weddings and you are expected to go through twice, first to congratulate
the couple and second to take your leave before going home. This gives
the couple the chance to thank guests for their gifts and the blessing
of their presence. Appropriate gifts depend on the status of the
couples.

*Villagers* \-- Young, lower-middle-class couples appreciate things like
dishes, sheets, pots and pans, and batik. Avoid giving food or towels.

*Middle Class* \-- Dishes, glassware, electrical appliances and
decorative items are always appreciated. Avoid giving sheets, towels and
other private items.

*Upper Class* \-- Television sets, gas cookers, crystal and silver are
common gifts for the well to do. However, do not feel if you are invited
to an upper class wedding that you need to spend a lot of money on a
gift. It is not necessary to take gifts to the really large weddings,
especially if you do not know the family well. If you do know them well,
it is nice to give the couple something made abroad. Avoid giving local
handicrafts. You present your gift at the reception line. An attendant
will give you a card. This is considered a thank you note.

Men should wear a long-sleeved batik shirt for a village wedding and a
western business suit for a city wedding. Women should wear a nice dress
in subdued colors. If one of your domestic staff gets married, he/she
will probably most appreciate a gift of money. Do not, however, give
money to someone who is your social equal.

#### Funerals

Muslims try to bury their dead within 24 hours. All the relatives of the
deceased are expected to attend the funeral so there is a real effort
made to inform relatives and friends about a death immediately. Yellow
flags attached to the hoods of cars in a procession indicate that
passengers are conducting a funeral. These cars have the right of way.
People attending a funeral should stand at the gravesite until the grave
has been covered and shaped. The family of the deceased must give a
Selamatan (small feast) a week after the funeral and again 40 days after
the funeral. This is an appropriate time to call and express sympathy.
If a member of your staff or a member of your staff's family dies, a
small gift of money to help defray these costs will be appreciated.

# Selected Bibliography

![](media/image8.png){width="1.2916666666666667in"
height="1.2916666666666667in"}In addition to the following titles,
several locally published books will be recommended to you soon after
you arrive at post. These include several publications by the American
Women's Association and book of maps of Jakarta -- absolute essentials
for getting to know the city. You will also be able to take advantage of
CLO's library of travel guides to areas throughout Indonesia and the
region.

**Travel guides:**

Bacon, Derek. *Culture Shock! Jakarta at your Door,* Graphic Arts Center
Pub. Co, 1999

A thorough, relevant, and highly entertaining introduction to life in
Jakarta, aimed at newcomers planning to stay long-term.

Dalton, Bill. *Indonesia Handbook*, Moon Publications, 1995.

Arguably the best "all-in-one" travel guide to Indonesia. Especially
good for travel to remote destinations and budget travel.

Turner, Peter. *Lonely Planet Guide to Indonesia*, Lonely Planet
Publications, 1997.

Smith, Holly. *Adventuring in Indonesia: Exploring the Natural Areas of
the Pacific's Ring of Fire*, Sierra Club Books, 1997.

Great information on trekking, biking, and other outdoor pursuits with a
special emphasis on environmentally friendly activities.

# 

**History, Politics, and Fiction:**

Geertz, Clifford. R*eligion of Java*, University of Chicago Press, 1976.

Gardner, Paul. *Shared Hopes, Separate Fears: 50 Years of US-Indonesian
Relations*, Westview Press, 1997.

Baker, Richard et al. *Indonesia: The Challenge of Change*, St. Martins
Press, 1999.

Van Oosterzee, Penny Van. *Where Worlds Collide, the Wallace Line*,
Cornell University Press, 1997.

Schwarz, Adam. *A Nation in Waiting: Indonesia' s Search for Stability*,
Westview Press, 1999.

Toer, Pramoedya Ananta. *Buru Quartet*, Penguin Books, 1985 and after.
(fiction; English translation of major Indonesian author.)

Revised 21 February 2002