**Contractor Performance**

**in the**

**Acquisition Process**

**Version 2.1**

**Table of Contents**

[**Introduction - What is Contractor Performance?
iv**](#introduction---what-is-contractor-performance)

[Chapter 1 -- Pre-Solicitation Use of Performance Information
1](#chapter-1-pre-solicitation-use-of-performance-information)

[Step 1 -- Select the Method for Evaluating Performance Information
2](#step-1-select-the-method-for-evaluating-performance-information)

[Difference Between the Two Approaches
4](#difference-between-the-two-approaches)

[Step 2 -- Identify the Performance Information Evaluators
7](#step-2-identify-the-performance-information-evaluators)

[Structure 7](#structure)

[Step 3 -- Develop the Performance Information Factors/ Subfactors
8](#step-3-develop-the-performance-information-factors-subfactors)

[Designing Factors and Subfactors 8](#designing-factors-and-subfactors)

[Step 4 -- Establish Weighting for Performance Information
Factors/Sub-factors
10](#step-4-establish-weighting-for-performance-information-factorssub-factors)

[Best Value Approaches 11](#best-value-approaches)

[Technical Acceptability versus Responsibility
11](#technical-acceptability-versus-responsibility)

[Comparative versus Pass/Fail 12](#comparative-versus-passfail)

[Referrals to SBA 13](#referrals-to-sba)

[De Facto Debarment 13](#de-facto-debarment)

[Legal Assistance 13](#legal-assistance)

[Step 5 --Include Performance Information Report Provisions in
Solicitation
14](#step-5-include-performance-information-report-provisions-in-solicitation)

[Solicitation Requirements 14](#solicitation-requirements)

[Proposal Evaluation Requirements 14](#proposal-evaluation-requirements)

[Best Practices 15](#best-practices)

[Encourage Offerors to Identify Correct Information
15](#encourage-offerors-to-identify-correct-information)

[Request Recent and Relevant Information
15](#request-recent-and-relevant-information)

[Limit Information from Offerors 15](#limit-information-from-offerors)

[Instruct Offerors 16](#instruct-offerors)

[Do Not Limit Government Consideration
16](#do-not-limit-government-consideration)

[Chapter 2 -- Using Contractor Performance Information in Source
Selections
17](#chapter-2-using-contractor-performance-information-in-source-selections)

[Step 1 -- Identify Performance Report Information
18](#step-1-identify-performance-report-information)

[Review Solicitation 18](#review-solicitation)

[Isolate Proposal Information 18](#isolate-proposal-information)

[Proposal Formats 19](#proposal-formats)

[Perform Independent Research 20](#perform-independent-research)

[Step 2 - Screen Performance Information
23](#step-2---screen-performance-information)

[Consider Current Information 23](#consider-current-information)

[Identify Relevant Information: 24](#identify-relevant-information)

[Additional Considerations to Ensure Completeness of Information
24](#additional-considerations-to-ensure-completeness-of-information)

[Using Information Not Requested 27](#using-information-not-requested)

[Step 3 - Verify Performance Information
28](#step-3---verify-performance-information)

[Validate Information 28](#validate-information)

[Validation Sources 28](#validation-sources)

[Clarify Adverse Information with Offerors
29](#clarify-adverse-information-with-offerors)

[Step 4 -- Complete the Report 31](#step-4-complete-the-report)

[Identify the Performance Report Criteria
31](#identify-the-performance-report-criteria)

[Assign Performance Risk Weightings and Rankings
31](#assign-performance-risk-weightings-and-rankings)

[Finalize and Prepare Award Recommend-ations
33](#finalize-and-prepare-award-recommenda-tions)

[Step 5 --Safeguard Information 35](#step-5-safeguard-information)

[Debrief Offerors 35](#debrief-offerors)

[Safeguard Offeror's Information 35](#safeguard-offerors-information)

[Safeguard Evaluation Records 36](#safeguard-evaluation-records)

[Relevant GAO Decisions 36](#relevant-gao-decisions)

[Chapter 3 -- Collecting and Documenting Contractor Performance
37](#chapter-3-collecting-and-documenting-contractor-performance)

[Step 1 -- Determine Need for a Report
39](#step-1-determine-need-for-a-report)

[Threshold 39](#threshold)

[Best 41](#best)

[Interest 41](#interest)

[Timeliness 41](#timeliness)

[Step 2 -- Select the Best Approach
42](#step-2-select-the-best-approach)

[Contract Factors 42](#contract-factors)

[Types of Reports 43](#types-of-reports)

[Current Availability 43](#current-availability)

[Future Computer- Generated Reports
43](#future-computer--generated-reports)

[Evaluator Prepared Reports (Current and Future)
44](#evaluator-prepared-reports-current-and-future)

[Questionnaire (Future Report) 45](#questionnaire-future-report)

[Recommendation 46](#recommendation)

[Simple Report (limited availability currently)
47](#simple-report-limited-availability-currently)

[Complex Report (Currently available)
48](#complex-report-currently-available)

[Step 3 - Determine When to Evaluate
53](#step-3---determine-when-to-evaluate)

[Step 4 - Prepare and Submit the Performance Information Report to the
Agency Collection System
55](#step-4---prepare-and-submit-the-performance-information-report-to-the-agency-collection-system)

[Information requirements 55](#information-requirements)

[Narratives 56](#narratives)

[Using existing contract monitoring activities
56](#using-existing-contract-monitoring-activities)

[Government Monitoring 57](#government-monitoring)

[Report 58](#report)

[Review 58](#review)

[Step 5 -- Maintain Records 60](#step-5-maintain-records)

[Transmittal to Government-wide Data Repository
60](#transmittal-to-government-wide-data-repository)

[Record Availability 60](#record-availability)

[Appendix A - Acronyms 61](#appendix-a---acronyms)

[Appendix B - Assumptions Made in 1994 and 2005
62](#appendix-b---assumptions-made-in-1994-and-2005)

[Appendix C - GAO Decisions 65](#appendix-c---gao-decisions)

[Appendix D - Sample Telephone Interviews and Documentation
69](#appendix-d---sample-telephone-interviews-and-documentation)

[Appendix E - Agency Automated Collection Systems
74](#appendix-e---agency-automated-collection-systems)

[Appendix F - Legal and Ethical Considerations
77](#appendix-f---legal-and-ethical-considerations)

[Appendix G - Training Tools 79](#appendix-g---training-tools)

[Appendix H -- Contributors 80](#appendix-h-contributors)

# Introduction - What is Contractor Performance? {#introduction---what-is-contractor-performance .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

+------------+-----------+---+----------+---+--------------+---+--------------+
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|            | source    |   |          |   |              |   |              |
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|            | and into  |   |          |   |              |   |              |
|            | contract  |   |          |   |              |   |              |
|            | ev        |   |          |   |              |   |              |
|            | aluation. |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
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+------------+-----------+---+----------+---+--------------+---+--------------+
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+------------+-----------+---+----------+---+--------------+---+--------------+
| C          |           | X |          |   | X            | X |              |
| ontracting |           |   |          |   |              |   |              |
| Officials  |           |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| Source     |           | X |          |   | X            |   |              |
| Selection  |           |   |          |   |              |   |              |
| Team       |           |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| Program    |           |   |          |   |              | X |              |
| Officials  |           |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
| (not on    |           |   |          |   |              |   |              |
| Source     |           |   |          |   |              |   |              |
| Selection  |           |   |          |   |              |   |              |
| Team)      |           |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| Vendor/    |           |   |          |   | X            | X |              |
|            |           |   |          |   |              |   |              |
| Contractor |           |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
|            |           | * |          |   |              |   |              |
|            |           | * |          |   |              |   |              |
|            |           | E |          |   |              |   |              |
|            |           | x |          |   |              |   |              |
|            |           | h |          |   |              |   |              |
|            |           | i |          |   |              |   |              |
|            |           | b |          |   |              |   |              |
|            |           | i |          |   |              |   |              |
|            |           | t |          |   |              |   |              |
|            |           | I |          |   |              |   |              |
|            |           | - |          |   |              |   |              |
|            |           | 1 |          |   |              |   |              |
|            |           | * |          |   |              |   |              |
|            |           | * |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| **         | C         |   |          |   |              |   |              |
| Contractor | ontractor |   |          |   |              |   |              |
| Per        | pe        |   |          |   |              |   |              |
| formance** | rformance |   |          |   |              |   |              |
|            | is        |   |          |   |              |   |              |
|            | defined   |   |          |   |              |   |              |
|            | as the    |   |          |   |              |   |              |
|            | a         |   |          |   |              |   |              |
|            | ctivities |   |          |   |              |   |              |
|            | u         |   |          |   |              |   |              |
|            | ndertaken |   |          |   |              |   |              |
|            | by the    |   |          |   |              |   |              |
|            | c         |   |          |   |              |   |              |
|            | ontractor |   |          |   |              |   |              |
|            | to        |   |          |   |              |   |              |
|            | suc       |   |          |   |              |   |              |
|            | cessfully |   |          |   |              |   |              |
|            | provide   |   |          |   |              |   |              |
|            | the goods |   |          |   |              |   |              |
|            | or        |   |          |   |              |   |              |
|            | services  |   |          |   |              |   |              |
|            | under the |   |          |   |              |   |              |
|            | terms of  |   |          |   |              |   |              |
|            | the       |   |          |   |              |   |              |
|            | contract. |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| **P        | Pe        |   |          |   |              |   |              |
| erformance | rformance |   |          |   |              |   |              |
| Inf        | in        |   |          |   |              |   |              |
| ormation** | formation |   |          |   |              |   |              |
|            | is the    |   |          |   |              |   |              |
|            | de        |   |          |   |              |   |              |
|            | scription |   |          |   |              |   |              |
|            | used to   |   |          |   |              |   |              |
|            | depict    |   |          |   |              |   |              |
|            | the       |   |          |   |              |   |              |
|            | c         |   |          |   |              |   |              |
|            | ontractor |   |          |   |              |   |              |
|            | ac        |   |          |   |              |   |              |
|            | tivities. |   |          |   |              |   |              |
|            | C         |   |          |   |              |   |              |
|            | ontractor |   |          |   |              |   |              |
|            | pe        |   |          |   |              |   |              |
|            | rformance |   |          |   |              |   |              |
|            | covers    |   |          |   |              |   |              |
|            | such      |   |          |   |              |   |              |
|            | areas as: |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   The   |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   quality |   |          |   |              |   |              |
|            |     of    |   |          |   |              |   |              |
|            |     the   |   |          |   |              |   |              |
|            |     work  |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   product |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   The   |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   ability |   |          |   |              |   |              |
|            |     to    |   |          |   |              |   |              |
|            |     stay  |   |          |   |              |   |              |
|            |     on    |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |  schedule |   |          |   |              |   |              |
|            |     and   |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   deliver |   |          |   |              |   |              |
|            |     on    |   |          |   |              |   |              |
|            |     time  |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   The   |   |          |   |              |   |              |
|            |     effe  |   |          |   |              |   |              |
|            | ctiveness |   |          |   |              |   |              |
|            |     of    |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | personnel |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   M     |   |          |   |              |   |              |
|            | anagement |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   tactics |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   Co    |   |          |   |              |   |              |
|            | operation |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   Pro   |   |          |   |              |   |              |
|            | fessional |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |  behavior |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   Cost  |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   control |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -         |   |          |   |              |   |              |
|            |   Ability |   |          |   |              |   |              |
|            |     to    |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |    comply |   |          |   |              |   |              |
|            |     with  |   |          |   |              |   |              |
|            |     a     |   |          |   |              |   |              |
|            |     subco |   |          |   |              |   |              |
|            | ntracting |   |          |   |              |   |              |
|            |     plan  |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| **Uses for | When the  |   |          |   |              |   |              |
| P          | G         |   |          |   |              |   |              |
| erformance | overnment |   |          |   |              |   |              |
| Inf        | enters    |   |          |   |              |   |              |
| ormation** | into a    |   |          |   |              |   |              |
|            | contract, |   |          |   |              |   |              |
|            | the       |   |          |   |              |   |              |
|            | G         |   |          |   |              |   |              |
|            | overnment |   |          |   |              |   |              |
|            | co        |   |          |   |              |   |              |
|            | ntracting |   |          |   |              |   |              |
|            | officer   |   |          |   |              |   |              |
|            | or        |   |          |   |              |   |              |
|            | technical |   |          |   |              |   |              |
|            | repre     |   |          |   |              |   |              |
|            | sentative |   |          |   |              |   |              |
|            | is        |   |          |   |              |   |              |
|            | re        |   |          |   |              |   |              |
|            | sponsible |   |          |   |              |   |              |
|            | to ensure |   |          |   |              |   |              |
|            | the       |   |          |   |              |   |              |
|            | c         |   |          |   |              |   |              |
|            | ontractor |   |          |   |              |   |              |
|            | performs  |   |          |   |              |   |              |
|            | the work  |   |          |   |              |   |              |
|            | promised. |   |          |   |              |   |              |
|            | Pe        |   |          |   |              |   |              |
|            | rformance |   |          |   |              |   |              |
|            | in        |   |          |   |              |   |              |
|            | formation |   |          |   |              |   |              |
|            | also      |   |          |   |              |   |              |
|            | plays a   |   |          |   |              |   |              |
|            | key role  |   |          |   |              |   |              |
|            | in the    |   |          |   |              |   |              |
|            | following |   |          |   |              |   |              |
|            | ac        |   |          |   |              |   |              |
|            | tivities: |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -         |   |          |   |              |   |              |
|            |  Sourcing |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   through |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |    market |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |  research |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   Est   |   |          |   |              |   |              |
|            | ablishing |   |          |   |              |   |              |
|            |     an    |   |          |   |              |   |              |
|            |     a     |   |          |   |              |   |              |
|            | cceptable |   |          |   |              |   |              |
|            |     level |   |          |   |              |   |              |
|            |     of    |   |          |   |              |   |              |
|            |     pe    |   |          |   |              |   |              |
|            | rformance |   |          |   |              |   |              |
|            |     risk  |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -         |   |          |   |              |   |              |
|            |    Aiding |   |          |   |              |   |              |
|            |     in    |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |    making |   |          |   |              |   |              |
|            |     a     |   |          |   |              |   |              |
|            |     respo |   |          |   |              |   |              |
|            | nsibility |   |          |   |              |   |              |
|            |     dete  |   |          |   |              |   |              |
|            | rmination |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -         |   |          |   |              |   |              |
|            |    Source |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | selection |   |          |   |              |   |              |
|            |     using |   |          |   |              |   |              |
|            |     pe    |   |          |   |              |   |              |
|            | rformance |   |          |   |              |   |              |
|            |     as a  |   |          |   |              |   |              |
|            |     discr |   |          |   |              |   |              |
|            | iminating |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |    factor |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   P     |   |          |   |              |   |              |
|            | resenting |   |          |   |              |   |              |
|            |     an    |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | accurate, |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |  unbiased |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   picture |   |          |   |              |   |              |
|            |     of    |   |          |   |              |   |              |
|            |     pe    |   |          |   |              |   |              |
|            | rformance |   |          |   |              |   |              |
|            |     to    |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |    others |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| **Benefits | E         |   |          |   |              |   |              |
| of         | valuating |   |          |   |              |   |              |
| P          | c         |   |          |   |              |   |              |
| erformance | ontractor |   |          |   |              |   |              |
| Inf        | pe        |   |          |   |              |   |              |
| ormation** | rformance |   |          |   |              |   |              |
|            | is useful |   |          |   |              |   |              |
|            | both as   |   |          |   |              |   |              |
|            | an        |   |          |   |              |   |              |
|            | e         |   |          |   |              |   |              |
|            | valuation |   |          |   |              |   |              |
|            | factor in |   |          |   |              |   |              |
|            | awards    |   |          |   |              |   |              |
|            | and as a  |   |          |   |              |   |              |
|            | tool to   |   |          |   |              |   |              |
|            | encourage |   |          |   |              |   |              |
|            | ou        |   |          |   |              |   |              |
|            | tstanding |   |          |   |              |   |              |
|            | pe        |   |          |   |              |   |              |
|            | rformance |   |          |   |              |   |              |
|            | t         |   |          |   |              |   |              |
|            | hroughout |   |          |   |              |   |              |
|            | the life  |   |          |   |              |   |              |
|            | of a      |   |          |   |              |   |              |
|            | contract. |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
|            | **Ac      |   | Contract |   |              |   |              |
|            | quisition |   | per      |   |              |   |              |
|            | P         |   | formance |   |              |   |              |
|            | lanning** |   | data     |   |              |   |              |
|            |           |   | helps to |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   | evaluate |   |              |   |              |
|            |           |   |     app  |   |              |   |              |
|            |           |   | ropriate |   |              |   |              |
|            |           |   |     acq  |   |              |   |              |
|            |           |   | uisition |   |              |   |              |
|            |           |   |     str  |   |              |   |              |
|            |           |   | ategies, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |   select |   |              |   |              |
|            |           |   |     best |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | contract |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |  vehicle |   |              |   |              |
|            |           |   |     and  |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |  set-up, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |  perform |   |              |   |              |
|            |           |   |     me   |   |              |   |              |
|            |           |   | aningful |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |   market |   |              |   |              |
|            |           |   |     r    |   |              |   |              |
|            |           |   | esearch, |   |              |   |              |
|            |           |   |     and  |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |  develop |   |              |   |              |
|            |           |   |     a    |   |              |   |              |
|            |           |   |     good |   |              |   |              |
|            |           |   |     soli |   |              |   |              |
|            |           |   | citation |   |              |   |              |
|            |           |   |     with |   |              |   |              |
|            |           |   |     a    |   |              |   |              |
|            |           |   |     me   |   |              |   |              |
|            |           |   | aningful |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | contract |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |   admini |   |              |   |              |
|            |           |   | stration |   |              |   |              |
|            |           |   |     s    |   |              |   |              |
|            |           |   | trategy. |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
|            | **Award** |   | Co       |   |              |   |              |
|            |           |   | ntractor |   |              |   |              |
|            | **De      |   | per      |   |              |   |              |
|            | cisions** |   | formance |   |              |   |              |
|            |           |   | ev       |   |              |   |              |
|            |           |   | aluation |   |              |   |              |
|            |           |   | helps to |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |   ensure |   |              |   |              |
|            |           |   |     un   |   |              |   |              |
|            |           |   | iformity |   |              |   |              |
|            |           |   |     in   |   |              |   |              |
|            |           |   |     ev   |   |              |   |              |
|            |           |   | aluating |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |  offers, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   | minimize |   |              |   |              |
|            |           |   |     risk |   |              |   |              |
|            |           |   |     of   |   |              |   |              |
|            |           |   |     poor |   |              |   |              |
|            |           |   |     perf |   |              |   |              |
|            |           |   | ormance, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   | increase |   |              |   |              |
|            |           |   |     li   |   |              |   |              |
|            |           |   | kelihood |   |              |   |              |
|            |           |   |     of   |   |              |   |              |
|            |           |   |     su   |   |              |   |              |
|            |           |   | ccessful |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | contract |   |              |   |              |
|            |           |   |     com  |   |              |   |              |
|            |           |   | pletion, |   |              |   |              |
|            |           |   |     and  |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |   ensure |   |              |   |              |
|            |           |   |     i    |   |              |   |              |
|            |           |   | ncreased |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |  quality |   |              |   |              |
|            |           |   |     of   |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |  product |   |              |   |              |
|            |           |   |     or   |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | service. |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | When     |   |              |   |              |
|            |           |   | making   |   |              |   |              |
|            |           |   | award    |   |              |   |              |
|            |           |   | de       |   |              |   |              |
|            |           |   | cisions, |   |              |   |              |
|            |           |   | agencies |   |              |   |              |
|            |           |   | use a    |   |              |   |              |
|            |           |   | fair and |   |              |   |              |
|            |           |   | e        |   |              |   |              |
|            |           |   | quitable |   |              |   |              |
|            |           |   | process  |   |              |   |              |
|            |           |   | in       |   |              |   |              |
|            |           |   | ev       |   |              |   |              |
|            |           |   | aluating |   |              |   |              |
|            |           |   | perf     |   |              |   |              |
|            |           |   | ormance. |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
|            | **C       |   | Co       |   |              |   |              |
|            | ontract** |   | ntractor |   |              |   |              |
|            |           |   | per      |   |              |   |              |
|            | **Adminis |   | formance |   |              |   |              |
|            | tration** |   | ev       |   |              |   |              |
|            |           |   | aluation |   |              |   |              |
|            |           |   | helps to |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |  provide |   |              |   |              |
|            |           |   |     mo   |   |              |   |              |
|            |           |   | tivation |   |              |   |              |
|            |           |   |     to   |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |  perform |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |    well, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |  improve |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |   commun |   |              |   |              |
|            |           |   | ication, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |  improve |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | customer |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |   relati |   |              |   |              |
|            |           |   | onships, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |  improve |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |   timely |   |              |   |              |
|            |           |   |     com  |   |              |   |              |
|            |           |   | pletion, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |  improve |   |              |   |              |
|            |           |   |     cost |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | control, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   | increase |   |              |   |              |
|            |           |   |     the  |   |              |   |              |
|            |           |   |     li   |   |              |   |              |
|            |           |   | kelihood |   |              |   |              |
|            |           |   |     of   |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |  success |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |    under |   |              |   |              |
|            |           |   |     the  |   |              |   |              |
|            |           |   |     next |   |              |   |              |
|            |           |   |     acqu |   |              |   |              |
|            |           |   | isition, |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |   inform |   |              |   |              |
|            |           |   |     i    |   |              |   |              |
|            |           |   | ncentive |   |              |   |              |
|            |           |   |     and  |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   |    award |   |              |   |              |
|            |           |   |     fee  |   |              |   |              |
|            |           |   |     de   |   |              |   |              |
|            |           |   | cisions, |   |              |   |              |
|            |           |   |     and  |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | -        |   |              |   |              |
|            |           |   |   inform |   |              |   |              |
|            |           |   |     d    |   |              |   |              |
|            |           |   | ecisions |   |              |   |              |
|            |           |   |     to   |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | exercise |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |           |   | options. |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
|            |           |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
| **Users of | Various   |   |          |   |              |   |              |
| P          | officials |   |          |   |              |   |              |
| erformance | using     |   |          |   |              |   |              |
| Inf        | pe        |   |          |   |              |   |              |
| ormation** | rformance |   |          |   |              |   |              |
|            | in        |   |          |   |              |   |              |
|            | formation |   |          |   |              |   |              |
|            | in the    |   |          |   |              |   |              |
|            | ac        |   |          |   |              |   |              |
|            | quisition |   |          |   |              |   |              |
|            | process   |   |          |   |              |   |              |
|            | include:  |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -   Co    |   |          |   |              |   |              |
|            | ntracting |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | officials |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | (contract |   |          |   |              |   |              |
|            |     spe   |   |          |   |              |   |              |
|            | cialists, |   |          |   |              |   |              |
|            |     co    |   |          |   |              |   |              |
|            | ntracting |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | officers, |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |  contract |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |    admini |   |          |   |              |   |              |
|            | strators, |   |          |   |              |   |              |
|            |     pr    |   |          |   |              |   |              |
|            | ocurement |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   agents, |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   quality |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   control |   |          |   |              |   |              |
|            |     spe   |   |          |   |              |   |              |
|            | cialists, |   |          |   |              |   |              |
|            |     etc.) |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -         |   |          |   |              |   |              |
|            |    Source |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | Selection |   |          |   |              |   |              |
|            |     Team  |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   members |   |          |   |              |   |              |
|            |     (co   |   |          |   |              |   |              |
|            | ntracting |   |          |   |              |   |              |
|            |     and   |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   program |   |          |   |              |   |              |
|            |     o     |   |          |   |              |   |              |
|            | fficials, |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |   subject |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |    matter |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            |  experts, |   |          |   |              |   |              |
|            |     etc.) |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -         |   |          |   |              |   |              |
|            |   Program |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | officials |   |          |   |              |   |              |
|            |           |   |          |   |              |   |              |
|            | -         |   |          |   |              |   |              |
|            |  Vendor/C |   |          |   |              |   |              |
|            | ontractor |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+
|            |           |   |          |   |              |   |              |
+------------+-----------+---+----------+---+--------------+---+--------------+

![](media/image1.wmf){width="1.1458333333333333in"
height="0.36319444444444443in"}

+-----------+----------------------------------------------------------+
| #         |                                                          |
|  Chapter  |                                                          |
| 1 -- Pre- |                                                          |
| Solicitat |                                                          |
| ion Use o |                                                          |
| f Perform |                                                          |
| ance Info |                                                          |
| rmation   |                                                          |
| {#chapter |                                                          |
| -1-pre-so |                                                          |
| licitatio |                                                          |
| n-use-of- |                                                          |
| performan |                                                          |
| ce-inform |                                                          |
| ation .St |                                                          |
| yle-Headi |                                                          |
| ng-1-+-Le |                                                          |
| ft:--0\"- |                                                          |
| First-lin |                                                          |
| e:--0\"1} |                                                          |
+-----------+----------------------------------------------------------+
| *         | Maximum latitude should be given to focus on those       |
| *Policy** | specific areas of contractor performance that will       |
|           | provide the best predictors for successful performance   |
|           | of a specific acquisition.                               |
+-----------+----------------------------------------------------------+
| **What is | In developing a solicitation, the contracting officer    |
| Covered** | must                                                     |
|           |                                                          |
| **in      | -   determine the source selection approach, and         |
| This**    |                                                          |
|           | -   document the factors, participants, values, and      |
| **        |     criteria.                                            |
| Chapter** |                                                          |
|           | This chapter is not intended to provide instructions on  |
|           | how to develop a source selection plan.                  |
|           |                                                          |
|           | This guidebook will only address how the Government      |
|           | officials responsible for evaluating an offeror's        |
|           | performance information should be instructed as to how   |
|           | they will collect, obtain, be provided an offeror's      |
|           | performance information for review, critique, and        |
|           | summarize risk.                                          |
+-----------+----------------------------------------------------------+
| **Basic   | Performance information should be tailored to fit the    |
| Steps**   | needs of each acquisition and be clearly articulated in  |
|           | the solicitation. The basic steps are                    |
|           |                                                          |
|           | -   Step 1 - Select the method for evaluating            |
|           |     performance information                              |
|           |                                                          |
|           | -   Step 2 - Identify the performance information        |
|           |     evaluators                                           |
|           |                                                          |
|           | -   Step 3 - develop the performance information report  |
|           |     factors/subfactors                                   |
|           |                                                          |
|           | -   Step 4 - Establish the weights for performance       |
|           |     information factors/subfactors                       |
|           |                                                          |
|           | -   Step 5 - Include performance information report      |
|           |     provisions in solicitation                           |
|           |                                                          |
|           | A discussion of each step follows.                       |
+-----------+----------------------------------------------------------+
| ## Step   |                                                          |
|  1 -- Sel |                                                          |
| ect the M |                                                          |
| ethod for |                                                          |
|  Evaluati |                                                          |
| ng Perfor |                                                          |
| mance Inf |                                                          |
| ormation  |                                                          |
+-----------+----------------------------------------------------------+
|           | When selecting the method for evaluating performance,    |
|           | consideration must be given to responsibility            |
|           | determinations and source selection evaluation           |
|           | factors/subfactors.                                      |
+-----------+----------------------------------------------------------+
|           | *Contractor performance must be a consideration in all   |
|           | procurements.* The contracting officer is responsible    |
|           | for determining how best to consider an offeror's        |
|           | performance even before a solicitation is issued. There  |
|           | are only two approaches:                                 |
|           |                                                          |
|           | 1.  Reliance solely on the responsibility determination  |
|           |     before award                                         |
|           |                                                          |
|           | 2.  A responsibility determination, and either           |
|           |                                                          |
|           |     a.  A separate and distinct performance information  |
|           |         factor, or                                       |
|           |                                                          |
|           |     b.  A subfactor integrated into other factors such   |
|           |         as technical evaluation criteria.                |
|           |                                                          |
|           | Leveraging evaluations for Performance-Based Service     |
|           | Acquisition (PBSA) techniques; Award Fee Plans; and      |
|           | Earned Value Management (EVM) systems.                   |
|           |                                                          |
|           | Solicitations using Performance-Based Service            |
|           | Acquisition (PBSA) techniques, Award Fee Plans, and      |
|           | Earned Value Management (EVM) systems should make it     |
|           | clear that the results of those evaluations will be      |
|           | entered into the performance evaluation system. As a     |
|           | result, these ongoing reviews will be available to all   |
|           | source selection officials authorized access to          |
|           | performance evaluations.                                 |
|           |                                                          |
|           | In addition, solicitations should include instructions   |
|           | and procedures that specifically describe how the        |
|           | contractors will be evaluated, what recourse contractors |
|           | have in response to the evaluations, and what will be    |
|           | done with any rebuttals from the contractors. Not only   |
|           | should this aspect of performance evaluations be tied to |
|           | the PBSA, Award Fee Plans, and EVM evaluation portion of |
|           | the solicitation, but the more the solicitation          |
|           | performance ratings and definitions for these other      |
|           | evaluations correlate to those in the performance        |
|           | evaluation system, the more meaningful these evaluations |
|           | will be. Entry of data will require less translation     |
|           | from the other evaluations to the performance system as  |
|           | well.                                                    |
|           |                                                          |
|           | In keeping with the objective of reducing the number of  |
|           | separate performance evaluations, it is recommended the  |
|           | evaluation periods stated in the Quality Assurance       |
|           | Surveillance Plan, Award Fee Plan, and the EVM           |
|           | Surveillance Plan consider the need for regular          |
|           | performance evaluations in order to be of maximum value  |
|           | to the community using performance information.          |
+-----------+----------------------------------------------------------+
| **Exhibit | Exhibit 1-1 explains the approaches and identifies when  |
| 1-1**     | it is best to use each approach.                         |
+-----------+----------------------------------------------------------+

**Performance Evaluation Approaches**

+--------------+--------------+--------------------+-----------------+
| **Approach** | *            | **Description**    | **              |
|              | *Reference** |                    | Applicability** |
+--------------+--------------+--------------------+-----------------+
| **Resp       | FAR          | The responsibility | All contracts.  |
| onsibility** | 9.104-1(c) A | determination      |                 |
|              | prospective  | represents a       |                 |
| **Dete       | contractor   | \"go/no-go\"       |                 |
| rminations** | *must have a | binary decision on |                 |
|              | satisfactory | the contracting    |                 |
|              | performance  | officer\'s part.   |                 |
|              | record* in   |                    |                 |
|              | order to do  |                    |                 |
|              | business     |                    |                 |
|              | with the     |                    |                 |
|              | Government.  |                    |                 |
+--------------+--------------+--------------------+-----------------+
| **Evaluation | **Evaluation | This approach      | Dollar          |
| Factors and  | Factor**     | allows the         | thresholds,     |
| Subfactors** |              | comparison of      | types of        |
|              | FAR          | offerors           | procurement     |
|              | 15.          | performance as a   | actions and     |
|              | 305(a)(2)605 | part of the award  | discretion of   |
|              |              | decision. As an    | the contracting |
|              | (b)(1)       | evaluation factor  | officer control |
|              | requires     | the extent and     | the use of      |
|              | *performance | quality of an      | performance     |
|              | to be a      | offeror\'s         | evaluations     |
|              | mandatory    | performance is     | factors. Using  |
|              | evaluation   | assessed by the    | evaluation      |
|              | factor.*     | source selection   | factors does    |
|              |              | authority.         | not take the    |
|              | **Evaluation |                    | place of the    |
|              | SubFactor**  | This approach      | responsibility  |
|              |              | recognizes that    | determination.  |
|              | FAR 15.304   | performance        |                 |
|              | (a)          | evaluations can    | Types of        |
|              | identifies   | occur as part of   | procurement     |
|              | performance  | the evaluation of  | actions,        |
|              | and may be a | other factors. For | particularly    |
|              | significant  | example, technical | those using the |
|              | subfactor.   | evaluation         | trade-off       |
|              |              | criteria may       | process (FAR    |
|              |              | require evidence   | 15.101-1), and  |
|              |              | of an offeror's    | discretion of   |
|              |              | accomplishments in | the contracting |
|              |              | support of its     | officer,        |
|              |              | proposed technical | control the use |
|              |              | approach. In such  | of performance  |
|              |              | a case, including  | evaluation      |
|              |              | performance as a   | subfactors      |
|              |              | separate factor    | integrated into |
|              |              | could result in    | other factors,  |
|              |              | double counting of | such as         |
|              |              | performance.       | technical       |
|              |              |                    | evaluation      |
|              |              | The source         | criteria.       |
|              |              | selection          |                 |
|              |              | authority compares | A               |
|              |              | offerors'          | responsibility  |
|              |              | technical          | determination   |
|              |              | approaches,        | must still be   |
|              |              | including the      | made before the |
|              |              | performance        | award of the    |
|              |              | information        | contract.       |
|              |              | integrated into    |                 |
|              |              | the technical      |                 |
|              |              | evaluation         |                 |
|              |              | criteria, as a     |                 |
|              |              | part of the award  |                 |
|              |              | decision.          |                 |
+--------------+--------------+--------------------+-----------------+

**Exhibit 1-1**

+------------+------------+-------------------------------------------+---+
|            | ##         | As indicated in Exhibit 1-1, the          |   |
|            | # Differen | difference between a responsibility       |   |
|            | ce Between | determination and an evaluation factor    |   |
|            |  the Two A | goes to the **[use]{.underline}** of the  |   |
|            | pproaches  | information:                              |   |
|            |            |                                           |   |
|            |            | -   Are you going to use the information  |   |
|            |            |     to compare one company to another?    |   |
|            |            |                                           |   |
|            |            | -   Is the procurement for products or    |   |
|            |            |     services from an established industry |   |
|            |            |     with many reliable and successful     |   |
|            |            |     vendors?                              |   |
|            |            |                                           |   |
|            |            | -   Is the quality level critical to a    |   |
|            |            |     successful conclusion?                |   |
+------------+------------+-------------------------------------------+---+
|            |            |                                           |   |
+------------+------------+-------------------------------------------+---+
| **Exhibit  | Exhibit    |                                           |   |
| 1-2**      | 1-2        |                                           |   |
|            | describes  |                                           |   |
|            | the        |                                           |   |
|            | situation  |                                           |   |
|            | when       |                                           |   |
|            | resp       |                                           |   |
|            | onsibility |                                           |   |
|            | dete       |                                           |   |
|            | rminations |                                           |   |
|            | are needed |                                           |   |
|            | and when   |                                           |   |
|            | it should  |                                           |   |
|            | be         |                                           |   |
|            | combined   |                                           |   |
|            | with an    |                                           |   |
|            | evaluation |                                           |   |
|            | of         |                                           |   |
|            | offeror's  |                                           |   |
|            | per        |                                           |   |
|            | formances. |                                           |   |
+------------+------------+-------------------------------------------+---+

**Performance Evaluation Decision**

+-------------------+----------------+-----------------+--------------+
| **If the          | **Select**     | **Unless**      | **Then       |
| Procurement**     |                |                 | select**     |
|                   |                |                 |              |
| **Scenario is:**  |                |                 |              |
+-------------------+----------------+-----------------+--------------+
| Open Market       | Performance    | The contracting | Re           |
| Negotiated        | evaluation     | officer         | sponsibility |
| Competitive over  | fa             | documents the   | D            |
| \$100,000,        | ctor/subfactor | reason          | etermination |
|                   |                | performance     | Only         |
| but not           |                | information is  |              |
| simplified        |                | not an          |              |
|                   |                | appropriate     |              |
| \[FAR             |                | evaluation      |              |
| 15.304(c)(2)\]    |                | factor for the  |              |
|                   |                | acquisition     |              |
| Open Market       |                |                 |              |
| Simplified        |                | **and**         |              |
| \$100,000 - 5M    |                |                 |              |
| Commercial Item   |                | the             |              |
|                   |                | solicitation    |              |
| \[FAR 12.203\]    |                | does not offer  |              |
|                   |                | a significant   |              |
| Two Step Sealed   |                | opportunity for |              |
| Bid               |                | subcontracting  |              |
|                   |                |                 |              |
| \[FAR 14.501      |                | \[FAR           |              |
| (a)\]             |                | 15.             |              |
|                   |                | 304(c)(3)(iv)\] |              |
+-------------------+----------------+-----------------+--------------+
|                   |                |                 |              |
+-------------------+----------------+-----------------+--------------+
| Open Market       | Responsibility | *Determined by  | Evaluation   |
| Simplified up to  | Determination  | the CO that     | fact         |
| \$100,000         |                | performance     | or/subfactor |
|                   |                | should be a     |              |
| \[FAR             |                | comparative     | in addition  |
| 13.106-2 (b)(1)\] |                | factor in       | to any       |
|                   |                | selection.*     | Re           |
|                   |                |                 | sponsibility |
|                   |                |                 | D            |
|                   |                |                 | etermination |
+-------------------+----------------+-----------------+--------------+
|                   |                |                 |              |
+-------------------+----------------+-----------------+--------------+
| Sole Source       | Responsibility | N/A             | N/A          |
|                   | Determination  |                 |              |
| Unsolicited       |                |                 |              |
| Proposal          |                |                 |              |
|                   |                |                 |              |
| Sealed Bid        |                |                 |              |
|                   |                |                 |              |
| Open Market       |                |                 |              |
| Simplified        |                |                 |              |
|                   |                |                 |              |
| Federal Supply    |                |                 |              |
| Schedule          |                |                 |              |
| Contracts         |                |                 |              |
+-------------------+----------------+-----------------+--------------+
|                   |                |                 |              |
+-------------------+----------------+-----------------+--------------+
| **If the          | **Select**     | **Unless**      | **Then       |
| Procurement**     |                |                 | select**     |
|                   |                |                 |              |
| **Scenario is:**  |                |                 |              |
+-------------------+----------------+-----------------+--------------+
| Orders Against    | No further     | CO has          | Evaluation   |
| Federal Supply    | decision       | considered it   | fact         |
| Schedules         | required       | important to    | or/subfactor |
|                   |                | evaluate        |              |
| \[FAR             | Responsibility | performance     |              |
| 8.405-1(c)(1)\]   | Determinations | information on  |              |
|                   | for FSS        | prior orders,   |              |
|                   | Schedules are  | including       |              |
|                   | made at the    | quality,        |              |
|                   | time of        | timeliness,     |              |
|                   | initial award  | cost control,   |              |
|                   | and a second   | and business    |              |
|                   | determination  | relationships.  |              |
|                   | is not         |                 |              |
|                   | required when  |                 |              |
|                   | placing an     |                 |              |
|                   | order          |                 |              |
+-------------------+----------------+-----------------+--------------+
|                   |                |                 |              |
+-------------------+----------------+-----------------+--------------+
| Delivery/Task     | Performance    | CO has          | Evaluation   |
| Orders Against    | evaluation     | considered it   | fact         |
| GWAC, MAC         | fa             | important to    | or/subfactor |
|                   | ctor/subfactor | evaluate        |              |
| \[FAR             |                | performance     |              |
| 16                |                | information on  |              |
| .505(b)(1)(ii)(E) |                | prior orders    |              |
| and               |                | under the       |              |
| 16.505(b          |                | contract,       |              |
| )(1)(iii)(A)(1)\] |                | including       |              |
|                   |                | quality,        |              |
|                   |                | timeliness,     |              |
|                   |                | cost control.   |              |
|                   |                |                 |              |
|                   |                | and business    |              |
|                   |                | relationships.  |              |
+-------------------+----------------+-----------------+--------------+
|                   |                |                 |              |
+-------------------+----------------+-----------------+--------------+
| Non-FAR Based     | At the CO      | The action is   | N/A          |
| acquisitions to   | discretion,    | not significant |              |
| include Other     | the government | as to warrant   |              |
| Transaction       | may choose to  | review and      |              |
| activity (OTAs);  | review         | sharing of the  |              |
|                   | performance    | evaluation.     |              |
| Interagency       | evaluation     |                 |              |
| Service           | fa             |                 |              |
| Agreements"       | ctor/subfactor |                 |              |
| (ISAs);           |                |                 |              |
| Memorandum of     |                |                 |              |
| Understanding     |                |                 |              |
| (MOAs) and other  |                |                 |              |
| interagency       |                |                 |              |
| arrangements      |                |                 |              |
+-------------------+----------------+-----------------+--------------+

**Exhibit 1-2**

+------------+------------+--------------------------------------------+
| ## Step 2  |            |                                            |
| -- Identif |            |                                            |
| y the Perf |            |                                            |
| ormance In |            |                                            |
| formation  |            |                                            |
| Evaluators |            |                                            |
+------------+------------+--------------------------------------------+
|            | Two        |                                            |
|            | factors    |                                            |
|            | are        |                                            |
|            | involved   |                                            |
|            | in         |                                            |
|            | i          |                                            |
|            | dentifying |                                            |
|            | the        |                                            |
|            | officials  |                                            |
|            | r          |                                            |
|            | esponsible |                                            |
|            | for the    |                                            |
|            | evaluation |                                            |
|            | of         |                                            |
|            | p          |                                            |
|            | erformance |                                            |
|            | i          |                                            |
|            | nformation |                                            |
|            | for a      |                                            |
|            | source     |                                            |
|            | selection: |                                            |
|            |            |                                            |
|            | -          |                                            |
|            |  Structure |                                            |
|            |     of the |                                            |
|            |     source |                                            |
|            |            |                                            |
|            |  selection |                                            |
|            |     team   |                                            |
|            |            |                                            |
|            | -   Best   |                                            |
|            |            |                                            |
|            |  practices |                                            |
|            |     for    |                                            |
|            |            |                                            |
|            | successful |                                            |
|            |     source |                                            |
|            |            |                                            |
|            | selections |                                            |
+------------+------------+--------------------------------------------+
|            | ###        | The membership and structure of the team   |
|            |  Structure | that will be responsible for the           |
|            |            | evaluation of an offeror's performance     |
|            |            | information should be tailored to each     |
|            |            | acquisition as follows:                    |
|            |            |                                            |
|            |            | +---------------+----------------------+   |
|            |            | | -   Use only  | Smaller dollar value |   |
|            |            | |     one or    | acquisitions that    |   |
|            |            | |     two       | are not complex      |   |
|            |            | |     people:   |                      |   |
|            |            | +---------------+----------------------+   |
|            |            | | -   Establish | Large dollar value   |   |
|            |            | |     a formal  | or complex           |   |
|            |            | |     group:    | acquisitions         |   |
|            |            | +---------------+----------------------+   |
|            |            |                                            |
|            |            | In complex acquisitions it may be          |
|            |            | necessary to establish a formal group to   |
|            |            | specifically evaluate performance. In      |
|            |            | smaller dollar value acquisitions that do  |
|            |            | not involve complex requirements, the      |
|            |            | evaluation may be accomplished with only   |
|            |            | one or two people. The evaluator(s) may    |
|            |            | operate separately from the proposal       |
|            |            | evaluation team or as a separate subgroup  |
|            |            | of that team.                              |
|            |            |                                            |
|            |            | The membership and structure of the        |
|            |            | evaluation group should be tailored to     |
|            |            | each acquisition. Ideally the membership   |
|            |            | should be reasonably diverse, representing |
|            |            | different disciplines. It is highly        |
|            |            | recommended that group membership include  |
|            |            | individuals with previous performance      |
|            |            | evaluation experience.                     |
+------------+------------+--------------------------------------------+
|            | Best       | A best practice is to limit the number of  |
|            |            | evaluators to as small a number as is      |
|            | Practice   | realistic for the specific circumstances   |
|            |            | of the acquisition. ***A group of at least |
|            |            | two members of different functional        |
|            |            | disciplines enhances opportunities for     |
|            |            | dialogue, brainstorming, and in-depth      |
|            |            | fact-finding.***                           |
+------------+------------+--------------------------------------------+
|            |            |                                            |
+------------+------------+--------------------------------------------+
| ## Step 3  |            |                                            |
|  -- Develo |            |                                            |
| p the Perf |            |                                            |
| ormance In |            |                                            |
| formation  |            |                                            |
| Factors/ S |            |                                            |
| ubfactors  |            |                                            |
+------------+------------+--------------------------------------------+
|            | Cons       |                                            |
|            | iderations |                                            |
|            | for        |                                            |
|            | developing |                                            |
|            | p          |                                            |
|            | erformance |                                            |
|            | i          |                                            |
|            | nformation |                                            |
|            | factors/   |                                            |
|            | subfactors |                                            |
|            | include:   |                                            |
|            |            |                                            |
|            | -          |                                            |
|            |  Designing |                                            |
|            |            |                                            |
|            |    factors |                                            |
|            |     to     |                                            |
|            |     give   |                                            |
|            |            |                                            |
|            |   emphasis |                                            |
|            |     to     |                                            |
|            |     p      |                                            |
|            | erformance |                                            |
|            |            |                                            |
|            | -   Di     |                                            |
|            | stinctions |                                            |
|            |            |                                            |
|            |    between |                                            |
|            |            |                                            |
|            | experience |                                            |
|            |     and    |                                            |
|            |     p      |                                            |
|            | erformance |                                            |
|            |     i      |                                            |
|            | nformation |                                            |
|            |            |                                            |
|            | -   Double |                                            |
|            |            |                                            |
|            |   counting |                                            |
|            |            |                                            |
|            | situations |                                            |
|            |            |                                            |
|            | Consider   |                                            |
|            | p          |                                            |
|            | erformance |                                            |
|            | i          |                                            |
|            | nformation |                                            |
|            | as a       |                                            |
|            | s          |                                            |
|            | tand-alone |                                            |
|            | factor     |                                            |
|            | whenever   |                                            |
|            | feasible,  |                                            |
|            | as opposed |                                            |
|            | to         |                                            |
|            | i          |                                            |
|            | ntegrating |                                            |
|            | it with    |                                            |
|            | other      |                                            |
|            | non        |                                            |
|            | cost/price |                                            |
|            | factors.   |                                            |
|            | Making it  |                                            |
|            | distinct   |                                            |
|            | and        |                                            |
|            | id         |                                            |
|            | entifiable |                                            |
|            | will       |                                            |
|            | reduce the |                                            |
|            | chances of |                                            |
|            | its impact |                                            |
|            | being lost |                                            |
|            | within     |                                            |
|            | other      |                                            |
|            | factors    |                                            |
|            | and may    |                                            |
|            | make       |                                            |
|            | evaluation |                                            |
|            | easier.    |                                            |
+------------+------------+--------------------------------------------+
|            | ###        | The performance information factors and    |
|            |            | subfactors, if any, should be designed to  |
|            | ### De     | evaluate the key performance requirements  |
|            | signing Fa | of the solicitation. Whether done as a     |
|            | ctors and  | stand-alone evaluation factor, or          |
|            | Subfactors | integrated with other factors, the         |
|            |            | solicitation should request the offeror's  |
|            |            | record for                                 |
|            |            |                                            |
|            |            | -   on-time delivery,                      |
|            |            |                                            |
|            |            | -   technical quality and accomplishments, |
|            |            |                                            |
|            |            | -   cost control,                          |
|            |            |                                            |
|            |            | -   business relations, and                |
|            |            |                                            |
|            |            | -   performance on subcontracting          |
|            |            |     plans/programs.                        |
|            |            |                                            |
|            |            | If performance information is integrated   |
|            |            | into other factors, the request for the    |
|            |            | items above also would be integrated into  |
|            |            | the solicitation requirements and          |
|            |            | instructions dealing with those factors.   |
+------------+------------+--------------------------------------------+
|            | D          | There is an important distinction between  |
|            | istinction | a contractor's experience and its          |
|            |            | performance information.                   |
+------------+------------+--------------------------------------------+
|            |   --       |                                            |
|            | ---------- |                                            |
|            | ---- ----- |                                            |
|            | ---------- |                                            |
|            |            |                                            |
|            | **Experien |                                            |
|            | ce**   **P |                                            |
|            | erformance |                                            |
|            |            |                                            |
|            |            |                                            |
|            |        Inf |                                            |
|            | ormation** |                                            |
|            |            |                                            |
|            |   Reflec   |                                            |
|            | ts         |                                            |
|            |  Describes |                                            |
|            |   *        |                                            |
|            | **whether* |                                            |
|            | **    ***h |                                            |
|            | ow well*** |                                            |
|            |   contract |                                            |
|            | ors have c |                                            |
|            | ontractors |                                            |
|            |            |                                            |
|            | performed  |                                            |
|            |        per |                                            |
|            | formed the |                                            |
|            |   si       |                                            |
|            | milar work |                                            |
|            |      work- |                                            |
|            | --in other |                                            |
|            |   be       |                                            |
|            | fore.      |                                            |
|            |      words |                                            |
|            | , how well |                                            |
|            |            |                                            |
|            |            |                                            |
|            |        the |                                            |
|            | y executed |                                            |
|            |            |                                            |
|            |            |                                            |
|            |   what was |                                            |
|            |            |                                            |
|            |            |                                            |
|            |      promi |                                            |
|            | sed in the |                                            |
|            |            |                                            |
|            |            |                                            |
|            |  proposal. |                                            |
|            |   --       |                                            |
|            | ---------- |                                            |
|            | ---- ----- |                                            |
|            | ---------- |                                            |
+------------+------------+--------------------------------------------+
|            | Avoid      | Both experience as a factor or subfactor   |
|            |            | and performance information should be      |
|            | Double     | evaluated under performance risk.          |
|            | Counting   |                                            |
|            |            | Experience can be considered a source      |
|            | Situations | selection factor or subfactor. The terms   |
|            |            | "experience" and "performance information" |
|            |            | must be clearly defined in the             |
|            |            | solicitation. This helps to avoid the      |
|            |            | potential for double counting by asking    |
|            |            | for the same information under both        |
|            |            | factors.                                   |
|            |            |                                            |
|            |            | It is proper, however, to distinguish      |
|            |            | company experience from personnel          |
|            |            | experience and evaluate both.              |
+------------+------------+--------------------------------------------+
|            |            | ![](medi                                   |
|            |            | a/image1.wmf){width="1.1458333333333333in" |
|            |            | height="0.36319444444444443in"}            |
+------------+------------+--------------------------------------------+
| ## Step 4  |            |                                            |
| -- Establi |            |                                            |
| sh Weighti |            |                                            |
| ng for Per |            |                                            |
| formance I |            |                                            |
| nformation |            |                                            |
|  Factors/S |            |                                            |
| ub-factors |            |                                            |
+------------+------------+--------------------------------------------+
| ###        | P          |                                            |
|            | erformance |                                            |
| ###        | i          |                                            |
|            | nformation |                                            |
|            | should be  |                                            |
|            | given      |                                            |
|            | sufficient |                                            |
|            | evaluation |                                            |
|            | weight to  |                                            |
|            | ensure     |                                            |
|            | that it is |                                            |
|            | me         |                                            |
|            | aningfully |                                            |
|            | considered |                                            |
|            | throughout |                                            |
|            | the source |                                            |
|            | selection  |                                            |
|            | process    |                                            |
|            | and will   |                                            |
|            | be a valid |                                            |
|            | dis        |                                            |
|            | criminator |                                            |
|            | among the  |                                            |
|            | proposals  |                                            |
|            | received.  |                                            |
|            | Cons       |                                            |
|            | iderations |                                            |
|            | on         |                                            |
|            | es         |                                            |
|            | tablishing |                                            |
|            | weights    |                                            |
|            | include:   |                                            |
|            |            |                                            |
|            | -   Risk   |                                            |
|            |            |                                            |
|            | -   Best   |                                            |
|            |     Value  |                                            |
|            |            |                                            |
|            | Approaches |                                            |
|            |            |                                            |
|            | -   Small  |                                            |
|            |            |                                            |
|            |   Business |                                            |
|            |     Cons   |                                            |
|            | iderations |                                            |
|            |            |                                            |
|            | -   Legal  |                                            |
|            |     Issues |                                            |
+------------+------------+--------------------------------------------+
| ###        |            |                                            |
+------------+------------+--------------------------------------------+
| **Exhibit  | Exhibit    |                                            |
| 1-3**      | 1-3        |                                            |
|            | provides   |                                            |
|            | guidance   |                                            |
|            | on         |                                            |
|            | weighting  |                                            |
|            | values.    |                                            |
+------------+------------+--------------------------------------------+
| **Risk     |            |                                            |
| Based on   |            |                                            |
| Offeror's  |            |                                            |
| P          |            |                                            |
| erformance |            |                                            |
| Record**   |            |                                            |
|            |            |                                            |
|   -        |            |                                            |
| ---------- |            |                                            |
| ---- ----- |            |                                            |
| ---------- |            |                                            |
|   **We     |            |                                            |
| ighting**  |            |                                            |
|   **When** |            |                                            |
|            |            |                                            |
|            |            |                                            |
|  Very High |            |                                            |
|        Ext |            |                                            |
| reme doubt |            |                                            |
|            |            |                                            |
|            |            |                                            |
|      exist |            |                                            |
| s that the |            |                                            |
|            |            |                                            |
|         of |            |                                            |
| feror will |            |                                            |
|            |            |                                            |
|         su |            |                                            |
| ccessfully |            |                                            |
|            |            |                                            |
|          p |            |                                            |
| erform the |            |                                            |
|            |            |                                            |
|            |            |                                            |
|   required |            |                                            |
|            |            |                                            |
|            |            |                                            |
|    effort. |            |                                            |
|            |            |                                            |
|   High     |            |                                            |
|          S |            |                                            |
| ubstantial |            |                                            |
|            |            |                                            |
|         do |            |                                            |
| ubt exists |            |                                            |
|            |            |                                            |
|            |            |                                            |
|   that the |            |                                            |
|            |            |                                            |
|         of |            |                                            |
| feror will |            |                                            |
|            |            |                                            |
|         su |            |                                            |
| ccessfully |            |                                            |
|            |            |                                            |
|          p |            |                                            |
| erform the |            |                                            |
|            |            |                                            |
|            |            |                                            |
|   required |            |                                            |
|            |            |                                            |
|            |            |                                            |
|    effort. |            |                                            |
|            |            |                                            |
|   Modera   |            |                                            |
| te         |            |                                            |
| Some doubt |            |                                            |
|            |            |                                            |
|            |            |                                            |
|      exist |            |                                            |
| s that the |            |                                            |
|            |            |                                            |
|         of |            |                                            |
| feror will |            |                                            |
|            |            |                                            |
|         su |            |                                            |
| ccessfully |            |                                            |
|            |            |                                            |
|          p |            |                                            |
| erform the |            |                                            |
|            |            |                                            |
|            |            |                                            |
|   required |            |                                            |
|            |            |                                            |
|            |            |                                            |
|    effort. |            |                                            |
|            |            |                                            |
|   Low      |            |                                            |
|         Li |            |                                            |
| ttle doubt |            |                                            |
|            |            |                                            |
|            |            |                                            |
|      exist |            |                                            |
| s that the |            |                                            |
|            |            |                                            |
|         of |            |                                            |
| feror will |            |                                            |
|            |            |                                            |
|         su |            |                                            |
| ccessfully |            |                                            |
|            |            |                                            |
|          p |            |                                            |
| erform the |            |                                            |
|            |            |                                            |
|            |            |                                            |
|   required |            |                                            |
|            |            |                                            |
|            |            |                                            |
|    effort. |            |                                            |
|            |            |                                            |
|   V        |            |                                            |
| ery Low    |            |                                            |
|      No do |            |                                            |
| ubt exists |            |                                            |
|            |            |                                            |
|            |            |                                            |
|   that the |            |                                            |
|            |            |                                            |
|         of |            |                                            |
| feror will |            |                                            |
|            |            |                                            |
|         su |            |                                            |
| ccessfully |            |                                            |
|            |            |                                            |
|          p |            |                                            |
| erform the |            |                                            |
|            |            |                                            |
|            |            |                                            |
|   required |            |                                            |
|            |            |                                            |
|            |            |                                            |
|    effort. |            |                                            |
|            |            |                                            |
|            |            |                                            |
| Neutral    |            |                                            |
|       No p |            |                                            |
| erformance |            |                                            |
|   \[Unk    |            |                                            |
| nown       |            |                                            |
|  record is |            |                                            |
|            |            |                                            |
|  Performan |            |                                            |
| ce     ide |            |                                            |
| ntifiable. |            |                                            |
|            |            |                                            |
| Risk\]     |            |                                            |
|       The  |            |                                            |
| method and |            |                                            |
|            |            |                                            |
|         cr |            |                                            |
| iteria for |            |                                            |
|            |            |                                            |
|            |            |                                            |
| evaluating |            |                                            |
|            |            |                                            |
|            |            |                                            |
|        off |            |                                            |
| erors with |            |                                            |
|            |            |                                            |
|          n |            |                                            |
| o relevant |            |                                            |
|            |            |                                            |
|          p |            |                                            |
| erformance |            |                                            |
|            |            |                                            |
|          i |            |                                            |
| nformation |            |                                            |
|            |            |                                            |
|          m |            |                                            |
| ust ensure |            |                                            |
|            |            |                                            |
|         of |            |                                            |
| ferors are |            |                                            |
|            |            |                                            |
|            |            |                                            |
|        not |            |                                            |
|  evaluated |            |                                            |
|            |            |                                            |
|         fa |            |                                            |
| vorably or |            |                                            |
|            |            |                                            |
|         un |            |                                            |
| favorably. |            |                                            |
|            |            |                                            |
|   Exhibi   |            |                                            |
| t 1-3      |            |                                            |
|   -        |            |                                            |
| ---------- |            |                                            |
| ---- ----- |            |                                            |
| ---------- |            |                                            |
+------------+------------+--------------------------------------------+
|            | ### Be     | Establishing the criteria for evaluating   |
|            | st Value A | performance information will depend upon   |
|            | pproaches  | which best value approach is used for the  |
|            |            | procurement (FAR 15.101). The approach     |
|            |            | selected should match with the             |
|            |            | solicitation's requirements, evaluation    |
|            |            | factors, and anticipated risk. Best value  |
|            |            | approaches are                             |
|            |            |                                            |
|            |            | -   Tradeoff, and                          |
|            |            |                                            |
|            |            | -   Lowest Price Technically Acceptable    |
|            |            |     (LPTA).                                |
+------------+------------+--------------------------------------------+
| **Exhibit  | Exhibit    |                                            |
| 1-4**      | 1-4        |                                            |
|            | provides a |                                            |
|            | comparison |                                            |
|            | of the two |                                            |
|            | a          |                                            |
|            | pproaches. |                                            |
+------------+------------+--------------------------------------------+

**Comparison of Best Value Approaches**

+----------------------------------+-----------------------------------+
| **Tradeoff**                     | **LPTA**                          |
+----------------------------------+-----------------------------------+
| Permits a tradeoff between cost  | Tradeoffs are not permitted.      |
| or price and noncost factors.    |                                   |
|                                  | The advantage of structuring the  |
| The noncost factors can be       | solicitation to use the LPTA      |
| structured to give them greater  | process is that performance is    |
| emphasis in the final decision.  | treated as acceptable or          |
| Thus, performance, whether a     | unacceptable with no further      |
| stand-alone factor or integrated | distinction needed.               |
| into other factors, can play a   |                                   |
| greater role in source           | All noncost factors are evaluated |
| selection.                       | on whether they meet or exceed    |
|                                  | acceptability standards           |
| The tradeoff process is suitable | established in the solicitation.  |
| for acquisitions where the       | LPTA is a "go/no go" competitive  |
| requirement is less definitive   | range determination on the        |
| and more development work is     | noncost factors. Performance      |
| required, or performance risk is | evaluation can be diminished      |
| greater. In these cases          | unless specifically structured to |
| evaluation of an offeror's       | have a high acceptability         |
| performance information will be  | standard, e.g., performance is    |
| more critical to determining     | very good or exceptional.         |
| success.                         |                                   |
+----------------------------------+-----------------------------------+

**Exhibit 1-4**

+------------+------------+--------------------------------------------+
|            | ### Techn  | Technical acceptability is not an element  |
|            | ical Accep | of responsibility. Technical acceptability |
|            | tability v | concerns the evaluation of the technical   |
|            | ersus Resp | merits of a proposal itself, based solely  |
|            | onsibility | on the factors specified in the            |
|            |            | solicitation.                              |
|            |            |                                            |
|            |            | On the other hand, responsibility concerns |
|            |            | whether an offeror has the minimum         |
|            |            | capacity to perform a proposed contract,   |
|            |            | and involves such factors as the           |
|            |            | offeror\'s financial resources, record of  |
|            |            | performance, organization, technical       |
|            |            | experience, skills, equipment and          |
|            |            | facilities.                                |
+------------+------------+--------------------------------------------+
|            |            |                                            |
+------------+------------+--------------------------------------------+
|            | ##         | **Comparative Evaluations:** Best value    |
|            | # Comparat | approaches are comparative evaluations     |
|            | ive versus | between offers. However, it is important   |
|            |  Pass/Fail | to distinguish ***comparative***           |
|            |            | performance reports used in the evaluation |
|            |            | process from ***pass/fail*** performance   |
|            |            | evaluations and responsibility             |
|            |            | determinations.                            |
|            |            |                                            |
|            |            |   ----------------- ---------------------  |
|            |            |   **Tradeoff**      **LPTA**               |
|            |            |                                            |
|            |            |   Tradeoff          LPTA proposals         |
|            |            |   evaluations       generally include      |
|            |            |   compare offerors' evaluation of more     |
|            |            |   performance       than just those        |
|            |            |   information to    factors used in        |
|            |            |   one another.      responsibility         |
|            |            |                     determinations.        |
|            |            |   ----------------- ---------------------  |
|            |            |                                            |
|            |            | The Government Accountability Office (GAO) |
|            |            | has ruled that traditional responsibility  |
|            |            | factors may be used as technical           |
|            |            | evaluation factors in a negotiated         |
|            |            | procurement, but only when a comparative   |
|            |            | evaluation of those areas is to be made,   |
|            |            | i.e., when a comparative analysis of       |
|            |            | proposals is used to determine which       |
|            |            | proposal would be most advantageous to the |
|            |            | government. Comparative evaluation in this |
|            |            | context means that *competing proposals    |
|            |            | will be rated* on a scale, relative to     |
|            |            | each other, as opposed to a pass/fail      |
|            |            | basis.                                     |
|            |            |                                            |
|            |            | Elimination of a small business firm\'s    |
|            |            | offer from competitive range as            |
|            |            | unacceptable under the performance         |
|            |            | evaluation factor, without referring the   |
|            |            | matter to the Small Business               |
|            |            | Administration (SBA) for Certificate of    |
|            |            | Competency review, is proper where the     |
|            |            | unacceptable rating was consistent with    |
|            |            | the comparative evaluation scheme set      |
|            |            | forth in the RFP and did not result from   |
|            |            | the pass/fail evaluation.                  |
|            |            |                                            |
|            |            | **Pass/Fail Evaluations:** Pre-award       |
|            |            | surveys **[and]{.underline}** pass/fail    |
|            |            | evaluations provide a "yes/no,"            |
|            |            | "pass/fail," or "go/no-go" answer to the   |
|            |            | question, "Can the offeror do the work?",  |
|            |            | and thus help to determine whether the     |
|            |            | offeror is responsible, not if the         |
|            |            | proposal submitted has merit.              |
+------------+------------+--------------------------------------------+
|            | ####       | SBA referral for a Certificate of          |
|            |            | Competency is not required as long as the  |
|            | ####       | use of performance information requires a  |
|            |            | comparative assessment evaluation with     |
|            | ### Referr | other proposals. However, when a technical |
|            | als to SBA | evaluation is used to make a pass/fail     |
|            |            | decision, SBA referral for a Certificate   |
|            |            | of Competency is required.                 |
|            |            |                                            |
|            |            | Referral of a COC to the SBA is mandatory  |
|            |            | where the traditional responsibility-type  |
|            |            | factor, such as performance, is evaluated  |
|            |            | on a pass/fail or "go/no go" basis and the |
|            |            | contracting agency has determined that a   |
|            |            | small business' proposal should be         |
|            |            | rejected for failure to 'pass' that        |
|            |            | factor. The agency is viewed as having     |
|            |            | made a non-responsibility determination    |
|            |            | notwithstanding its use of and reliance on |
|            |            | a technical evaluation criterion.          |
+------------+------------+--------------------------------------------+

+------------+------------+---+------------------------------------------+
|            | ##         | D |                                          |
|            | # De Facto | u |                                          |
|            |  Debarment | r |                                          |
|            |            | i |                                          |
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+------------+------------+---+------------------------------------------+
|            | ### Legal  | T |                                          |
|            | Assistance | h |                                          |
|            |            | e |                                          |
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|            |            | . |                                          |
+------------+------------+---+------------------------------------------+
|            |            |   |                                          |
+------------+------------+---+------------------------------------------+
| ## Step    | Various    |   |                                          |
|  5 --Inclu | cons       |   |                                          |
| de Perform | iderations |   |                                          |
| ance Infor | for        |   |                                          |
| mation Rep | including  |   |                                          |
| ort Provis | p          |   |                                          |
| ions in So | erformance |   |                                          |
| licitation | i          |   |                                          |
|            | nformation |   |                                          |
|            | report     |   |                                          |
|            | provisions |   |                                          |
|            | in         |   |                                          |
|            | sol        |   |                                          |
|            | icitations |   |                                          |
|            | are        |   |                                          |
|            | discussed  |   |                                          |
|            | as         |   |                                          |
|            | follows:   |   |                                          |
+------------+------------+---+------------------------------------------+
|            | ### Solic  |   | At a minimum, the solicitation must      |
|            | itation Re |   | clearly describe the approach that will  |
|            | quirements |   | be used to evaluate performance          |
|            |            |   | information. This includes:              |
|            |            |   |                                          |
|            |            |   | -   What performance information will be |
|            |            |   |     evaluated (including the anticipated |
|            |            |   |     method of collection)                |
|            |            |   |                                          |
|            |            |   | -   How it will be evaluated             |
|            |            |   |                                          |
|            |            |   | -   Its weight or relative importance to |
|            |            |   |     the other evaluation factors and     |
|            |            |   |     subfactors                           |
|            |            |   |                                          |
|            |            |   | -   Anticipated relevancy                |
|            |            |   |                                          |
|            |            |   | -   How offerors with no performance     |
|            |            |   |     history will be evaluated            |
|            |            |   |                                          |
|            |            |   | The amount of information should be      |
|            |            |   | tailored to the circumstances of the     |
|            |            |   | acquisition and should be reasonable so  |
|            |            |   | as not to impose excessive burdens on    |
|            |            |   | offerors or evaluators.                  |
+------------+------------+---+------------------------------------------+
|            | ### Pr     |   | At a minimum, the proposal evaluation    |
|            | oposal Eva |   | information should clearly state that    |
|            | luation Re |   | the Government                           |
|            | quirements |   |                                          |
|            |            |   | -   will conduct a performance risk      |
|            |            |   |     evaluation based upon the            |
|            |            |   |     performance information of the       |
|            |            |   |     offerors and their proposed major    |
|            |            |   |     subcontractors as it relates to the  |
|            |            |   |     probability of successfully          |
|            |            |   |     performing the solicitation          |
|            |            |   |     requirements,                        |
|            |            |   |                                          |
|            |            |   | -   may use data provided by the offeror |
|            |            |   |     and data obtained from other sources |
|            |            |   |     including the Government-wide Past   |
|            |            |   |     Performance Information Retrieval    |
|            |            |   |     System (PPIRS) when conducting the   |
|            |            |   |     performance risk evaluation,         |
|            |            |   |                                          |
|            |            |   | -   may elect to consider data obtained  |
|            |            |   |     from other sources that it considers |
|            |            |   |     current and accurate, but it should  |
|            |            |   |     ensure the solicitation contains a   |
|            |            |   |     request for the most recent          |
|            |            |   |     information available.               |
+------------+------------+---+------------------------------------------+
|            | ### Best   |   | > A best practice for using performance  |
|            |  Practices |   | > information in the solicitation is to  |
|            |            |   | > limit it to                            |
|            |            |   |                                          |
|            |            |   | -   a few relevant contracts, and        |
|            |            |   |                                          |
|            |            |   | ```{=html}                               |
|            |            |   | <!-- -->                                 |
|            |            |   | ```                                      |
|            |            |   | -   efforts that are still in progress   |
|            |            |   |     or just completed and that have at   |
|            |            |   |     least one year of performance        |
|            |            |   |     information.                         |
+------------+------------+---+------------------------------------------+
|            | ###        |   | Since the solicitation must clearly      |
|            | Encourage  |   | describe the approach that will be used  |
|            | Offerors t |   | for evaluating offerors with no relevant |
|            | o Identify |   | performance information, solicitations   |
|            |  Correct I |   | should encourage offerors to identify    |
|            | nformation |   | performance information that may be      |
|            |            |   | judged related or relevant to the        |
|            |            |   | specific acquisition.                    |
+------------+------------+---+------------------------------------------+
|            | ###        |   | At a minimum, the solicitation must      |
|            | Request Re |   | instruct offerors to submit recent and   |
|            | cent and R |   | relevant information concerning          |
|            | elevant In |   | contracts and subcontracts (including    |
|            | formation  |   | Federal, state, and local government,    |
|            |            |   | and commercial) that demonstrate their   |
|            | ##         |   | ability to perform the proposed effort.  |
|            |            |   | (See FAR Part 15.304 and 15.305 for      |
|            |            |   | additional requirements.)                |
+------------+------------+---+------------------------------------------+
|            | ### Li     |   | Source selection teams may want to limit |
|            | mit Inform |   | the information requested to a summary   |
|            | ation from |   | of the offeror's performance for each    |
|            |  Offerors  |   | contract or subcontract. The summary     |
|            |            |   | should include:                          |
|            | ##         |   |                                          |
|            |            |   | -   Contract numbers                     |
|            |            |   |                                          |
|            |            |   | -   Contract type                        |
|            |            |   |                                          |
|            |            |   | -   Description and relevancy of the     |
|            |            |   |     work, dollar value, and contract     |
|            |            |   |     award and completion dates, and      |
|            |            |   |                                          |
|            |            |   | -   Names, phone numbers, and e-mail     |
|            |            |   |     addresses for references in          |
|            |            |   |     contracting and technical areas      |
+------------+------------+---+------------------------------------------+
|            | ##         |   | The instructions should permit offerors  |
|            | # Instruct |   | to                                       |
|            |  Offerors  |   |                                          |
|            |            |   | -   explain the relevancy of the         |
|            |            |   |     contracts they have referenced to    |
|            |            |   |     the proposed acquisition,            |
|            |            |   |                                          |
|            |            |   | -   provide information on problems      |
|            |            |   |     encountered on such contracts and    |
|            |            |   |     the actions taken to correct the     |
|            |            |   |     problems,                            |
|            |            |   |                                          |
|            |            |   | -   describe the work that major         |
|            |            |   |     subcontractors will perform, and     |
|            |            |   |                                          |
|            |            |   | -   ensure that the contact information  |
|            |            |   |     on references is correct and that    |
|            |            |   |     the individuals are available for    |
|            |            |   |     the Government to contact.           |
+------------+------------+---+------------------------------------------+
|            | ##         |   | The Government should reserve the option |
|            | # Do Not L |   | in the solicitation to *consider other   |
|            | imit Gover |   | performance information* that may be     |
|            | nment Cons |   | evaluated than what is identified in the |
|            | ideration  |   | solicitation. It should also be the most |
|            |            |   | recent and relevant to the proposed      |
|            |            |   | acquisition.                             |
+------------+------------+---+------------------------------------------+

## 

![](media/image1.wmf){width="1.1458333333333333in"
height="0.36319444444444443in"}

# Chapter 2 -- Using Contractor Performance Information in Source Selections {#chapter-2-using-contractor-performance-information-in-source-selections .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

+------------+-------------+-----------------------------------------+---+
| *          | Selecting a |                                         |   |
| *Purpose** | contractor  |                                         |   |
|            | requires    |                                         |   |
|            | sufficient  |                                         |   |
|            | information |                                         |   |
|            | to make     |                                         |   |
|            | informed    |                                         |   |
|            | judgments.  |                                         |   |
|            | Contractor  |                                         |   |
|            | performance |                                         |   |
|            | is one      |                                         |   |
|            | indicator   |                                         |   |
|            | of an       |                                         |   |
|            | offeror's   |                                         |   |
|            | ability to  |                                         |   |
|            | perform the |                                         |   |
|            | contract    |                                         |   |
|            | su          |                                         |   |
|            | ccessfully. |                                         |   |
|            | Agencies    |                                         |   |
|            | must apply  |                                         |   |
|            | a fair and  |                                         |   |
|            | equitable   |                                         |   |
|            | process in  |                                         |   |
|            | its         |                                         |   |
|            | evaluations |                                         |   |
|            | of an       |                                         |   |
|            | offeror's   |                                         |   |
|            | performance |                                         |   |
|            | i           |                                         |   |
|            | nformation. |                                         |   |
|            |             |                                         |   |
|            | The         |                                         |   |
|            | s           |                                         |   |
|            | olicitation |                                         |   |
|            | provides    |                                         |   |
|            | i           |                                         |   |
|            | nstructions |                                         |   |
|            | for the     |                                         |   |
|            | submittal   |                                         |   |
|            | of          |                                         |   |
|            | performance |                                         |   |
|            | information |                                         |   |
|            | with an     |                                         |   |
|            | offeror's   |                                         |   |
|            | proposal    |                                         |   |
|            | and the     |                                         |   |
|            | G           |                                         |   |
|            | overnment's |                                         |   |
|            | source      |                                         |   |
|            | selection   |                                         |   |
|            | plan will   |                                         |   |
|            | provide a   |                                         |   |
|            | basis for   |                                         |   |
|            | evaluating  |                                         |   |
|            | it.         |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        | The         |                                         |   |
|            | Gove        |                                         |   |
| **PPIRS**  | rnment-wide |                                         |   |
|            | central     |                                         |   |
|            | data        |                                         |   |
|            | repository, |                                         |   |
|            | Past        |                                         |   |
|            | Performance |                                         |   |
|            | Information |                                         |   |
|            | Retrieval   |                                         |   |
|            | System      |                                         |   |
|            | (PPIRS),    |                                         |   |
|            | contains    |                                         |   |
|            | performance |                                         |   |
|            | information |                                         |   |
|            | from all    |                                         |   |
|            | Federal     |                                         |   |
|            | agencies.   |                                         |   |
|            | This system |                                         |   |
|            | provides    |                                         |   |
|            | for a       |                                         |   |
|            | consistent  |                                         |   |
|            | approach to |                                         |   |
|            | documenting |                                         |   |
|            | and         |                                         |   |
|            | approving   |                                         |   |
|            | contractor  |                                         |   |
|            | performance |                                         |   |
|            | and is the  |                                         |   |
|            | current     |                                         |   |
|            | official    |                                         |   |
|            | location    |                                         |   |
|            | for         |                                         |   |
|            | performance |                                         |   |
|            | i           |                                         |   |
|            | nformation. |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        | Performance |                                         |   |
|            | information |                                         |   |
| **Users**  | for source  |                                         |   |
|            | selections  |                                         |   |
|            | is used by  |                                         |   |
|            | the         |                                         |   |
|            |             |                                         |   |
|            | -           |                                         |   |
|            | contracting |                                         |   |
|            |             |                                         |   |
|            |   officials |                                         |   |
|            |     (       |                                         |   |
|            | contracting |                                         |   |
|            |             |                                         |   |
|            |    officer, |                                         |   |
|            |             |                                         |   |
|            |    contract |                                         |   |
|            |     s       |                                         |   |
|            | pecialists, |                                         |   |
|            |             |                                         |   |
|            |   pre-award |                                         |   |
|            |     survey  |                                         |   |
|            |             |                                         |   |
|            | officials), |                                         |   |
|            |     and, if |                                         |   |
|            |             |                                         |   |
|            | applicable, |                                         |   |
|            |             |                                         |   |
|            | -   Source  |                                         |   |
|            |             |                                         |   |
|            |   Selection |                                         |   |
|            |             |                                         |   |
|            |  Evaluation |                                         |   |
|            |     Team,   |                                         |   |
|            |     if      |                                         |   |
|            |     created |                                         |   |
|            |     for the |                                         |   |
|            |     p       |                                         |   |
|            | rocurement. |                                         |   |
+------------+-------------+-----------------------------------------+---+
| **Basic    | The source  |                                         |   |
| Steps**    | selection   |                                         |   |
|            | process     |                                         |   |
|            | must first  |                                         |   |
|            | identify    |                                         |   |
|            | the         |                                         |   |
|            | appropriate |                                         |   |
|            | performance |                                         |   |
|            | information |                                         |   |
|            | to use in   |                                         |   |
|            | the         |                                         |   |
|            | evaluation  |                                         |   |
|            | and then    |                                         |   |
|            | apply the   |                                         |   |
|            | information |                                         |   |
|            | in a fair   |                                         |   |
|            | and         |                                         |   |
|            | equitable   |                                         |   |
|            | manner. The |                                         |   |
|            | basic steps |                                         |   |
|            | involved in |                                         |   |
|            | using       |                                         |   |
|            | performance |                                         |   |
|            | in source   |                                         |   |
|            | selections  |                                         |   |
|            | are         |                                         |   |
|            |             |                                         |   |
|            | -   Step    |                                         |   |
|            |     1 -     |                                         |   |
|            |             |                                         |   |
|            |    Identify |                                         |   |
|            |             |                                         |   |
|            | Performance |                                         |   |
|            |     Report  |                                         |   |
|            |             |                                         |   |
|            | Information |                                         |   |
|            |             |                                         |   |
|            | -   Step    |                                         |   |
|            |     2 -     |                                         |   |
|            |     Screen  |                                         |   |
|            |             |                                         |   |
|            | Performance |                                         |   |
|            |             |                                         |   |
|            | Information |                                         |   |
|            |     for     |                                         |   |
|            |     Report  |                                         |   |
|            |             |                                         |   |
|            | -   Step    |                                         |   |
|            |     3 -     |                                         |   |
|            |             |                                         |   |
|            |    Validate |                                         |   |
|            |             |                                         |   |
|            | Information |                                         |   |
|            |     Before  |                                         |   |
|            |             |                                         |   |
|            |  Evaluating |                                         |   |
|            |     Offers  |                                         |   |
|            |             |                                         |   |
|            | -   Step    |                                         |   |
|            |     4 -     |                                         |   |
|            |             |                                         |   |
|            |    Evaluate |                                         |   |
|            |             |                                         |   |
|            |    Offerors |                                         |   |
|            |             |                                         |   |
|            | Performance |                                         |   |
|            |     and     |                                         |   |
|            |     Prepare |                                         |   |
|            |     Award   |                                         |   |
|            |     Reco    |                                         |   |
|            | mmendations |                                         |   |
|            |             |                                         |   |
|            | -   Step    |                                         |   |
|            |     5 -     |                                         |   |
|            |     Debrief |                                         |   |
|            |             |                                         |   |
|            |    Offerors |                                         |   |
|            |     on      |                                         |   |
|            |             |                                         |   |
|            | Performance |                                         |   |
|            |             |                                         |   |
|            | Information |                                         |   |
|            |     Report  |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             |                                         |   |
|  Step 1 -- |             |                                         |   |
|  Identify  |             |                                         |   |
| Performanc |             |                                         |   |
| e Report I |             |                                         |   |
| nformation |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        | Identifying |                                         |   |
|            | performance |                                         |   |
|            | information |                                         |   |
|            | to use in   |                                         |   |
|            | the         |                                         |   |
|            | evaluation  |                                         |   |
|            | of offers   |                                         |   |
|            | requires    |                                         |   |
|            | the         |                                         |   |
|            | evaluators  |                                         |   |
|            | to          |                                         |   |
|            |             |                                         |   |
|            | -   review  |                                         |   |
|            |     the     |                                         |   |
|            |     s       |                                         |   |
|            | olicitation |                                         |   |
|            |     for     |                                         |   |
|            |             |                                         |   |
|            |   guidance, |                                         |   |
|            |             |                                         |   |
|            | -   isolate |                                         |   |
|            |             |                                         |   |
|            |    offerors |                                         |   |
|            |             |                                         |   |
|            | performance |                                         |   |
|            |             |                                         |   |
|            | information |                                         |   |
|            |     in its  |                                         |   |
|            |             |                                         |   |
|            |   proposal, |                                         |   |
|            |     and     |                                         |   |
|            |             |                                         |   |
|            | -   perform |                                         |   |
|            |             |                                         |   |
|            | independent |                                         |   |
|            |             |                                         |   |
|            |   research. |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        | ##          | The evaluators will need to determine   |   |
|            | # Review So | what performance information was        |   |
|            | licitation  | required to be furnished by the         |   |
|            |             | proposal for the evaluation. The        |   |
|            |             | solicitation should identify            |   |
|            |             |                                         |   |
|            |             | -   what information offerors are       |   |
|            |             |     required to submit and in what      |   |
|            |             |     format,                             |   |
|            |             |                                         |   |
|            |             | -   how performance information is to   |   |
|            |             |     be used in the evaluation, and      |   |
|            |             |                                         |   |
|            |             | -   the relative importance of          |   |
|            |             |     performance information compared to |   |
|            |             |     other factors such as cost.         |   |
|            |             |                                         |   |
|            |             | It is important for evaluators to       |   |
|            |             | understand the solicitation parameters  |   |
|            |             | for locating and using performance      |   |
|            |             | information. The solicitation may       |   |
|            |             |                                         |   |
|            |             | -   tell the offerors whether only the  |   |
|            |             |     information they submit will be     |   |
|            |             |     used in the evaluation, or if       |   |
|            |             |     additional information located      |   |
|            |             |     through independent research by the |   |
|            |             |     Government will be used, and        |   |
|            |             |                                         |   |
|            |             | -   request the information be tailored |   |
|            |             |     to the circumstances of the         |   |
|            |             |     acquisition so as not to impose     |   |
|            |             |     excessive burdens on offerors or    |   |
|            |             |     the evaluators.                     |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        | ### Isolate | The offeror may provide performance     |   |
|            |  Proposal I | information from any source in its      |   |
|            | nformation  | attempt to demonstrate ability to       |   |
|            |             | perform the solicitation requirements.  |   |
+------------+-------------+-----------------------------------------+---+
| ###        | Some types  |                                         |   |
|            | of work     |                                         |   |
| **Exhibit  | experiences |                                         |   |
| 2-1**      | are shown   |                                         |   |
|            | in Exhibit  |                                         |   |
|            | 2-1.        |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        | **Types of  |                                         |   |
|            | Work        |                                         |   |
|            | Ex          |                                         |   |
|            | periences** |                                         |   |
|            |             |                                         |   |
|            | <table>     |                                         |   |
|            | <colgroup>  |                                         |   |
|            | <col        |                                         |   |
|            | style="wid  |                                         |   |
|            | th: 28%" /> |                                         |   |
|            | <col        |                                         |   |
|            | style="wid  |                                         |   |
|            | th: 71%" /> |                                         |   |
|            | </colgroup> |                                         |   |
|            | <tbody>     |                                         |   |
|            | <tr         |                                         |   |
|            | c           |                                         |   |
|            | lass="odd"> |                                         |   |
|            | <td><str    |                                         |   |
|            | ong>Federal |                                         |   |
|            | Go          |                                         |   |
|            | vernment</s |                                         |   |
|            | trong></td> |                                         |   |
|            | <td><p>Work |                                         |   |
|            | performed   |                                         |   |
|            | within</p>  |                                         |   |
|            | <ul>        |                                         |   |
|            | <li><       |                                         |   |
|            | p>Activity, |                                         |   |
|            | s           |                                         |   |
|            | ervice/bure |                                         |   |
|            | au</p></li> |                                         |   |
|            | <li>        |                                         |   |
|            | <p>Departme |                                         |   |
|            | nt</p></li> |                                         |   |
|            | <li         |                                         |   |
|            | ><p>Agency, |                                         |   |
|            | or</p></li> |                                         |   |
|            | <           |                                         |   |
|            | li><p>Other |                                         |   |
|            | Federal     |                                         |   |
|            | agen        |                                         |   |
|            | cy</p></li> |                                         |   |
|            | </ul></td>  |                                         |   |
|            | </tr>       |                                         |   |
|            | <tr         |                                         |   |
|            | cl          |                                         |   |
|            | ass="even"> |                                         |   |
|            | <td><s      |                                         |   |
|            | trong>Other |                                         |   |
|            | Go          |                                         |   |
|            | vernment</s |                                         |   |
|            | trong></td> |                                         |   |
|            | <td><p>Work |                                         |   |
|            | for</p>     |                                         |   |
|            | <ul>        |                                         |   |
|            | <           |                                         |   |
|            | li><p>State |                                         |   |
|            | governme    |                                         |   |
|            | nt</p></li> |                                         |   |
|            | <           |                                         |   |
|            | li><p>State |                                         |   |
|            | universi    |                                         |   |
|            | ty</p></li> |                                         |   |
|            | <           |                                         |   |
|            | li><p>Local |                                         |   |
|            | governme    |                                         |   |
|            | nt</p></li> |                                         |   |
|            | <li         |                                         |   |
|            | ><p>Foreign |                                         |   |
|            | countri     |                                         |   |
|            | es</p></li> |                                         |   |
|            | </ul></td>  |                                         |   |
|            | </tr>       |                                         |   |
|            | <tr         |                                         |   |
|            | c           |                                         |   |
|            | lass="odd"> |                                         |   |
|            | <td><strong |                                         |   |
|            | >Commercial |                                         |   |
|            | Projects</s |                                         |   |
|            | trong></td> |                                         |   |
|            | <td><p>Work |                                         |   |
|            | Examples    |                                         |   |
|            | i           |                                         |   |
|            | nclude:</p> |                                         |   |
|            | <ul>        |                                         |   |
|            | <li><p>     |                                         |   |
|            | Marketplace |                                         |   |
|            | pro         |                                         |   |
|            | ject/contra |                                         |   |
|            | ct</p></li> |                                         |   |
|            | <li><p>     |                                         |   |
|            | Educational |                                         |   |
|            | instituti   |                                         |   |
|            | on</p></li> |                                         |   |
|            | <li><p      |                                         |   |
|            | >Nonrelated |                                         |   |
|            | commercial  |                                         |   |
|            | applicati   |                                         |   |
|            | on</p></li> |                                         |   |
|            | <li><       |                                         |   |
|            | p>Volunteer |                                         |   |
|            | or          |                                         |   |
|            | charity     |                                         |   |
|            | proje       |                                         |   |
|            | ct</p></li> |                                         |   |
|            | </ul></td>  |                                         |   |
|            | </tr>       |                                         |   |
|            | </tbody>    |                                         |   |
|            | </table>    |                                         |   |
|            |             |                                         |   |
|            | > **Exhibit |                                         |   |
|            | > 2-1**     |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        | ### Propo   | > The format for submitting performance |   |
|            | sal Formats | > information may be presented as a(n)  |   |
|            |             |                                         |   |
|            |             | -   narrative or summary                |   |
|            |             |                                         |   |
|            |             | -   questionnaire                       |   |
|            |             |                                         |   |
|            |             | -   list of references, or              |   |
|            |             |                                         |   |
|            |             | -   other format as specified in        |   |
|            |             |     solicitation.                       |   |
|            |             |                                         |   |
|            |             | **Narrative or Summary:** In addition   |   |
|            |             | to identifying the type of work         |   |
|            |             | experience, the types of information    |   |
|            |             | included in a narrative are             |   |
|            |             |                                         |   |
|            |             | -   contract numbers                    |   |
|            |             |                                         |   |
|            |             | -   contract type                       |   |
|            |             |                                         |   |
|            |             | -   description: scope and complexity   |   |
|            |             |     of work                             |   |
|            |             |                                         |   |
|            |             | -   dollar value                        |   |
|            |             |                                         |   |
|            |             | -   contract milestones, and            |   |
|            |             |                                         |   |
|            |             | -   points of contact for technical and |   |
|            |             |     contract information.               |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             | **Questionnaires**: Questionnaires are  |   |
|            |             | requests for performance information to |   |
|            |             | be completed by an offeror's customers. |   |
|            |             | The response is sent back to either the |   |
|            |             | offeror or to directly to the           |   |
|            |             | Government. The questionnaire requires  |   |
|            |             | the customer to provide answers to      |   |
|            |             | questions about the offeror's actual    |   |
|            |             | performance. The questionnaire may be   |   |
|            |             | specifically developed for the          |   |
|            |             | solicitation and may include:           |   |
|            |             |                                         |   |
|            |             | -   Did the company perform as          |   |
|            |             |     promised?                           |   |
|            |             |                                         |   |
|            |             | -   Did the project run on time?        |   |
|            |             |                                         |   |
|            |             | -   Were there any cost overruns?       |   |
|            |             |                                         |   |
|            |             | -   Would you recommend this company?   |   |
|            |             |                                         |   |
|            |             | -   How often have you used this        |   |
|            |             |     company?                            |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             | **List of References:** The offeror     |   |
|            |             | should have included instructions on    |   |
|            |             | contacting references by any of the     |   |
|            |             | following methods:                      |   |
|            |             |                                         |   |
|            |             | -   Telephone                           |   |
|            |             |                                         |   |
|            |             | -   Email                               |   |
|            |             |                                         |   |
|            |             | -   Regular mail                        |   |
|            |             |                                         |   |
|            |             | -   Onsite visits                       |   |
|            |             |                                         |   |
|            |             | -   Evaluation issued Surveys           |   |
|            |             |                                         |   |
|            |             | The offeror is responsible for ensuring |   |
|            |             | the contact information on references   |   |
|            |             | is correct, and the individuals are     |   |
|            |             | available for the Government to         |   |
|            |             | contact. The offeror should have        |   |
|            |             | addressed situations where a reference  |   |
|            |             | cannot be reached.                      |   |
+------------+-------------+-----------------------------------------+---+
| ###        | ### Perfor  | Evaluation of an offeror's performance  |   |
|            | m Independe | should not be limited to information    |   |
|            | nt Research | supplied by the offeror. Performance    |   |
|            |             | information can be located in           |   |
|            |             |                                         |   |
|            |             | -   existing Government data            |   |
|            |             |     repositories including collection   |   |
|            |             |     and feeder systems,                 |   |
|            |             |                                         |   |
|            |             | -   commercial databases, and           |   |
|            |             |                                         |   |
|            |             | -   trade/news publications.            |   |
|            |             |                                         |   |
|            |             | Information from these sources is just  |   |
|            |             | as useful in determining how well an    |   |
|            |             | offeror has performed on other work as  |   |
|            |             | the information provided in their       |   |
|            |             | proposal.                               |   |
|            |             |                                         |   |
|            |             | While independent sources may not be    |   |
|            |             | able to provide specific performance on |   |
|            |             | a work project, they can provide an     |   |
|            |             | overall assessment of the company or    |   |
|            |             | even provide a warning of potential     |   |
|            |             | problems.                               |   |
|            |             |                                         |   |
|            |             | ####                                    |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             | **Government Data Repositories**:       |   |
|            |             | Federal Government data sources can be  |   |
|            |             | readily found in two repositories:      |   |
|            |             |                                         |   |
|            |             | -   Past Performance Information        |   |
|            |             |     Retrieval System (PPIRS)            |   |
|            |             |                                         |   |
|            |             | -   Federal Procurement Data System     |   |
|            |             |     (FPDS)                              |   |
+------------+-------------+-----------------------------------------+---+
| ###        | Further     |                                         |   |
|            | explanation |                                         |   |
| **Exhibit  | of the two  |                                         |   |
| 2-2**      | data        |                                         |   |
|            | r           |                                         |   |
|            | epositories |                                         |   |
|            | is shown in |                                         |   |
|            | Exhibit 2-2 |                                         |   |
|            | Federal     |                                         |   |
|            | Government  |                                         |   |
|            | Data        |                                         |   |
|            | Source.     |                                         |   |
+------------+-------------+-----------------------------------------+---+
| >          |             |                                         |   |
|  **Federal |             |                                         |   |
| >          |             |                                         |   |
| Government |             |                                         |   |
| > Data     |             |                                         |   |
| >          |             |                                         |   |
|  Sources** |             |                                         |   |
|            |             |                                         |   |
|   -------  |             |                                         |   |
| ------- -- |             |                                         |   |
| ---------- |             |                                         |   |
| ----- ---- |             |                                         |   |
| ---------- |             |                                         |   |
|   **Lo     |             |                                         |   |
| cation**   |             |                                         |   |
|  **Describ |             |                                         |   |
| ed**     * |             |                                         |   |
| *Content** |             |                                         |   |
|            |             |                                         |   |
|   **P      |             |                                         |   |
| PIRS:**    |             |                                         |   |
|   A Govern |             |                                         |   |
| ment-wide  |             |                                         |   |
| The system |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|     centra |             |                                         |   |
| l data     |             |                                         |   |
|   contains |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|       repo |             |                                         |   |
| sitory     |             |                                         |   |
|     actual |             |                                         |   |
|            |             |                                         |   |
|         co |             |                                         |   |
| ntaining   |             |                                         |   |
|       eval |             |                                         |   |
| uations of |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  performan |             |                                         |   |
| ce       o |             |                                         |   |
| ngoing and |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|    informa |             |                                         |   |
| tion from  |             |                                         |   |
|  completed |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|   all Fede |             |                                         |   |
| ral        |             |                                         |   |
| contracts. |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|   agencies |             |                                         |   |
| . This     |             |                                         |   |
| Contractor |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  system pr |             |                                         |   |
| ovides   p |             |                                         |   |
| erformance |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  for a con |             |                                         |   |
| sistent  i |             |                                         |   |
| nformation |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|     approa |             |                                         |   |
| ch to      |             |                                         |   |
|   has been |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|    documen |             |                                         |   |
| ting and   |             |                                         |   |
|  finalized |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  approving |             |                                         |   |
|          t |             |                                         |   |
| hrough the |             |                                         |   |
|            |             |                                         |   |
|         co |             |                                         |   |
| ntractor   |             |                                         |   |
|       cont |             |                                         |   |
| ractor and |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  performan |             |                                         |   |
| ce.      a |             |                                         |   |
| ppropriate |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
| Government |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  approving |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
| officials. |             |                                         |   |
|            |             |                                         |   |
|   **F      |             |                                         |   |
| PDS:**     |             |                                         |   |
|   The cent |             |                                         |   |
| ral        |             |                                         |   |
| The system |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|     reposi |             |                                         |   |
| tory of    |             |                                         |   |
|   contains |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  statistic |             |                                         |   |
| al       c |             |                                         |   |
| ontracting |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|      infor |             |                                         |   |
| mation on  |             |                                         |   |
|    offices |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|  Federal   |             |                                         |   |
|          r |             |                                         |   |
| esponsible |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|      contr |             |                                         |   |
| acting. It |             |                                         |   |
|    for the |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
| contains d |             |                                         |   |
| etailed co |             |                                         |   |
| ntract who |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|       info |             |                                         |   |
| rmation on |             |                                         |   |
|     can be |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|    contrac |             |                                         |   |
| t actions  |             |                                         |   |
|  contacted |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
| of more th |             |                                         |   |
| an      di |             |                                         |   |
| rectly for |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|   \$25,000 |             |                                         |   |
|  and       |             |                                         |   |
| evaluation |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
| summary da |             |                                         |   |
| ta on   in |             |                                         |   |
| formation. |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|   procurem |             |                                         |   |
| ents of    |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|   less tha |             |                                         |   |
| t          |             |                                         |   |
|            |             |                                         |   |
|            |             |                                         |   |
|   \$25,000 |             |                                         |   |
| .          |             |                                         |   |
|   -------  |             |                                         |   |
| ------- -- |             |                                         |   |
| ---------- |             |                                         |   |
| ----- ---- |             |                                         |   |
| ---------- |             |                                         |   |
|            |             |                                         |   |
| ##### E    |             |                                         |   |
| xhibit 2-2 |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             | **Government-wide data repository:**    |   |
|            |             | PPIRS is the compilation of completed   |   |
|            |             | reports from the following collection   |   |
|            |             | systems: []{.mark}                      |   |
|            |             |                                         |   |
|            |             | []{.mark}                               |   |
|            |             |                                         |   |
|            |             | -   Contractor Performance Assessment   |   |
|            |             |     Reporting System                    |   |
|            |             |                                         |   |
|            |             |   ([CPARS](http://www.cpars.navy.mil/)) |   |
|            |             |                                         |   |
|            |             | -   Architect-Engineer Contract         |   |
|            |             |     Administration Support System       |   |
|            |             |     ([ACASS](ht                         |   |
|            |             | tp://www.cpars.navy.mil/acassmain.htm)) |   |
|            |             |                                         |   |
|            |             | -   Construction Contractor Appraisal   |   |
|            |             |     Support System                      |   |
|            |             |     ([CCASS](https://www.nwp.           |   |
|            |             | usace.army.mil/ct/I/welcome.htm#ccass)) |   |
|            |             |                                         |   |
|            |             | -   Contractor Performance System       |   |
|            |             |     ([CPS](http://cps.od.nih.gov/))     |   |
|            |             |                                         |   |
|            |             | -   Past Performance Information        |   |
|            |             |     Management System                   |   |
|            |             |     ([PPIMS](https://apps.a             |   |
|            |             | ltess.army.mil/ppims/prod/ppimshp.cfm)) |   |
|            |             |                                         |   |
|            |             | -   Past Performance Data Base          |   |
|            |             |     ([PPDB](http://ww                   |   |
|            |             | w.ppirs.gov/ppirsfiles/links.htm#nasa)) |   |
|            |             |                                         |   |
|            |             | -   Commercial contract writing systems |   |
|            |             |     used by Federal agencies            |   |
|            |             |                                         |   |
|            |             | Each agency designates the feeder       |   |
|            |             | system to be used by the agency and     |   |
|            |             | manages access to it.                   |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             | **Commercial Databases:** Two           |   |
|            |             | independent sources you can contact for |   |
|            |             | information of an offeror's situation   |   |
|            |             | are                                     |   |
|            |             |                                         |   |
|            |             | -   Better Business Bureau, and         |   |
|            |             |                                         |   |
|            |             | -   Dun & Bradstreet.                   |   |
|            |             |                                         |   |
|            |             | There may be other commercial databases |   |
|            |             | specific to the solicitation            |   |
|            |             | requirement.                            |   |
+------------+-------------+-----------------------------------------+---+
| ###        |             | **Trade Associations and News           |   |
|            |             | Publications:** Trade associations      |   |
|            |             | release a multitude of publications     |   |
|            |             | covering industry trends, issues, and   |   |
|            |             | situations. News publications include   |   |
|            |             | newspapers, television news reports,    |   |
|            |             | and news magazines may provide insight  |   |
|            |             | into the offeror's financial or         |   |
|            |             | technical abilities.                    |   |
+------------+-------------+-----------------------------------------+---+
| ###        | ![](me      |                                         |   |
|            | dia/image1. |                                         |   |
|            | wmf){width= |                                         |   |
|            | "1.14583333 |                                         |   |
|            | 33333333in" |                                         |   |
|            | height="0   |                                         |   |
|            | .3631944444 |                                         |   |
|            | 4444443in"} |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             |                                         |   |
| Step 2 - S |             |                                         |   |
| creen Perf |             |                                         |   |
| ormance In |             |                                         |   |
| formation  |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
|            | The         |                                         |   |
|            | Government  |                                         |   |
|            | has broad   |                                         |   |
|            | discretion  |                                         |   |
|            | regarding   |                                         |   |
|            | the type of |                                         |   |
|            | data to be  |                                         |   |
|            | considered, |                                         |   |
|            | as long as  |                                         |   |
|            | the         |                                         |   |
|            | approach is |                                         |   |
|            | consistent  |                                         |   |
|            | with the    |                                         |   |
|            | so          |                                         |   |
|            | licitation. |                                         |   |
|            | While the   |                                         |   |
|            | Government  |                                         |   |
|            | may         |                                         |   |
|            | consider a  |                                         |   |
|            | wide array  |                                         |   |
|            | of          |                                         |   |
|            | i           |                                         |   |
|            | nformation, |                                         |   |
|            | it is       |                                         |   |
|            | ***not      |                                         |   |
|            | c           |                                         |   |
|            | ompelled*** |                                         |   |
|            | to rely on  |                                         |   |
|            | all the     |                                         |   |
|            | information |                                         |   |
|            | available.  |                                         |   |
|            | If the      |                                         |   |
|            | evaluators  |                                         |   |
|            | have        |                                         |   |
|            | firsthand   |                                         |   |
|            | knowledge   |                                         |   |
|            | of the      |                                         |   |
|            | offeror's   |                                         |   |
|            | p           |                                         |   |
|            | erformance, |                                         |   |
|            | the         |                                         |   |
|            | Government  |                                         |   |
|            | is not      |                                         |   |
|            | obligated   |                                         |   |
|            | to look     |                                         |   |
|            | beyond what |                                         |   |
|            | is provided |                                         |   |
|            | in the      |                                         |   |
|            | proposal.   |                                         |   |
|            |             |                                         |   |
|            | Performance |                                         |   |
|            | information |                                         |   |
|            | should be   |                                         |   |
|            | screened    |                                         |   |
|            | for         |                                         |   |
|            |             |                                         |   |
|            | -   current |                                         |   |
|            |             |                                         |   |
|            | performance |                                         |   |
|            |     i       |                                         |   |
|            | nformation, |                                         |   |
|            |             |                                         |   |
|            | -           |                                         |   |
|            |   relevancy |                                         |   |
|            |     to      |                                         |   |
|            |             |                                         |   |
|            |  Government |                                         |   |
|            |     re      |                                         |   |
|            | quirements, |                                         |   |
|            |     and     |                                         |   |
|            |             |                                         |   |
|            | -   co      |                                         |   |
|            | mpleteness. |                                         |   |
|            |             |                                         |   |
|            | The         |                                         |   |
|            | evaluators  |                                         |   |
|            | should      |                                         |   |
|            | remove from |                                         |   |
|            | co          |                                         |   |
|            | nsideration |                                         |   |
|            | any         |                                         |   |
|            | identified  |                                         |   |
|            | performance |                                         |   |
|            | information |                                         |   |
|            | that is     |                                         |   |
|            | clearly     |                                         |   |
|            | unrelated   |                                         |   |
|            | to the type |                                         |   |
|            | of effort   |                                         |   |
|            | sought.     |                                         |   |
|            | Before      |                                         |   |
|            | removing    |                                         |   |
|            | performance |                                         |   |
|            | information |                                         |   |
|            | from        |                                         |   |
|            | con         |                                         |   |
|            | sideration, |                                         |   |
|            | the         |                                         |   |
|            | evaluators  |                                         |   |
|            | should      |                                         |   |
|            | consider    |                                         |   |
|            |             |                                         |   |
|            | -   source  |                                         |   |
|            |     of the  |                                         |   |
|            |     i       |                                         |   |
|            | nformation, |                                         |   |
|            |             |                                         |   |
|            | -   context |                                         |   |
|            |     of the  |                                         |   |
|            |     data,   |                                         |   |
|            |     and     |                                         |   |
|            |             |                                         |   |
|            | -   general |                                         |   |
|            |     trends  |                                         |   |
|            |     in      |                                         |   |
|            |     c       |                                         |   |
|            | ontractor's |                                         |   |
|            |     p       |                                         |   |
|            | erformance. |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ### Consid  | When screening performance information, |   |
|            | er Current  | evaluators should                       |   |
|            | Information |                                         |   |
|            |             | -   follow the instructions in the      |   |
|            |             |     solicitation for selecting only the |   |
|            |             |     most recent information.            |   |
|            |             |     Solicitations may indicate only the |   |
|            |             |     information in the last three years |   |
|            |             |     will be considered,                 |   |
|            |             |                                         |   |
|            |             | -   consider recent and relevant        |   |
|            |             |     information that was gathered under |   |
|            |             |     an earlier solicitation to evaluate |   |
|            |             |     a contractor's performance          |   |
|            |             |     information, and                    |   |
|            |             |                                         |   |
|            |             | -   try to evaluate only the most       |   |
|            |             |     recent information. While the       |   |
|            |             |     actual cut-off time should be       |   |
|            |             |     determined by the Contracting       |   |
|            |             |     Officer on a case-by-case basis,    |   |
|            |             |     the currency of the information     |   |
|            |             |     requested should be determined by   |   |
|            |             |     the commodity or service and the    |   |
|            |             |     specific circumstances of the       |   |
|            |             |     acquisition.                        |   |
+------------+-------------+-----------------------------------------+---+
|            |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | #           | > Evaluators have broad discretion to   |   |
|            | ## Identify | > determine which performance           |   |
|            |  Relevant I | > information to consider relevant for  |   |
|            | nformation: | > an individual procurement. The use of |   |
|            |             | > solicitation language that includes   |   |
|            |             | > the phrase "*same [or                 |   |
|            |             | > similar]{.underline}"* should ensure  |   |
|            |             | > that the Government does not overly   |   |
|            |             | > restrict its ability to consider      |   |
|            |             | > various information*.*                |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             | **Similarities:** When considering the  |   |
|            |             | relevance of performance information to |   |
|            |             | be used in making a source selection    |   |
|            |             | decision, similarities in the following |   |
|            |             | should be considered                    |   |
|            |             |                                         |   |
|            |             | +----------------+------------------+   |   |
|            |             | | -   location   | -   type of work |   |   |
|            |             | |     of the     |     (p           |   |   |
|            |             | |     work to be | roduct/service), |   |   |
|            |             | |     performed, |                  |   |   |
|            |             | |                | -   scope of     |   |   |
|            |             | | -   nature of  |     work or      |   |   |
|            |             | |     the        |     comp         |   |   |
|            |             | |     business   | lexity/diversity |   |   |
|            |             | |     area(s)    |     of tasks,    |   |   |
|            |             | |     involved,  |     and          |   |   |
|            |             | |                |                  |   |   |
|            |             | | -   required   | -                |   |   |
|            |             | |     levels of  | skills/expertise |   |   |
|            |             | |                |     required to  |   |   |
|            |             | |    technology, |     provide the  |   |   |
|            |             | |                |     service.     |   |   |
|            |             | | -   contract   |                  |   |   |
|            |             | |     types,     |                  |   |   |
|            |             | |                |                  |   |   |
|            |             | | -   materials  |                  |   |   |
|            |             | |     and        |                  |   |   |
|            |             | |     production |                  |   |   |
|            |             | |     processes, |                  |   |   |
|            |             | +----------------+------------------+   |   |
+------------+-------------+-----------------------------------------+---+
|            |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
|            | #           | Evaluators may have to look at a        |   |
|            | ## Addition | variety of special circumstances in     |   |
|            | al Consider | order to get a whole picture of the     |   |
|            | ations to E | offeror:                                |   |
|            | nsure Compl |                                         |   |
|            | eteness of  | -   Part of a contract vs. whole        |   |
|            | Information |     contract                            |   |
|            |             |                                         |   |
|            |             | -   Teaming agreements                  |   |
|            |             |                                         |   |
|            |             | -   Mergers                             |   |
|            |             |                                         |   |
|            |             | -   Subcontractors                      |   |
|            |             |                                         |   |
|            |             | -   Other Organizational Components     |   |
+------------+-------------+-----------------------------------------+---+
|            |             | **Parts of a Contract:** In some cases, |   |
|            |             | previous contracts as a whole may be    |   |
|            |             | similar to the current contract, while  |   |
|            |             | in others only portions of previous     |   |
|            |             | contracts may be relevant. Identify the |   |
|            |             | information that most closely matches   |   |
|            |             | the scope and complexity of the         |   |
|            |             | solicitation requirement.               |   |
+------------+-------------+-----------------------------------------+---+
|            |             | **Teaming Agreements:** When two        |   |
|            |             | offerors decide to team together to     |   |
|            |             | perform a proposed effort, they may     |   |
|            |             | enter into a joint venture business     |   |
|            |             | arrangement. To evaluate performance in |   |
|            |             | this situation, performance information |   |
|            |             | for each offeror's proposed efforts     |   |
|            |             | should be gathered for the portion or   |   |
|            |             | type of effort that firm will perform.  |   |
+------------+-------------+-----------------------------------------+---+
|            |             | **Mergers and Acquisitions:** GAO has   |   |
|            |             | upheld decisions that an acquiring firm |   |
|            |             | should share responsibility for an      |   |
|            |             | original firm's troubled reputation, if |   |
|            |             | the acquiring firm wants to capitalize  |   |
|            |             | on the original firm's technical        |   |
|            |             | skills.                                 |   |
|            |             |                                         |   |
|            |             | Common sense should rule the relevancy  |   |
|            |             | determinations when mergers and         |   |
|            |             | acquisitions are involved. If few       |   |
|            |             | changes have occurred at the            |   |
|            |             | performance location (for example, the  |   |
|            |             | management and employees remain         |   |
|            |             | relatively the same), then the previous |   |
|            |             | firm's performance record should be     |   |
|            |             | used to assess performance risk.        |   |
+------------+-------------+-----------------------------------------+---+
|            |             | **Subcontractor's Performance:**        |   |
|            |             | Performance of a subcontractor that     |   |
|            |             | contributes positively or negatively to |   |
|            |             | the overall expertise of a prime        |   |
|            |             | contractor should be identified. The    |   |
|            |             | proposed subcontractor's contribution   |   |
|            |             | to the overall proposed effort and the  |   |
|            |             | likely impact of the predicted risky or |   |
|            |             | poor performance should also be taken   |   |
|            |             | into account.                           |   |
|            |             |                                         |   |
|            |             | Government source selection officials   |   |
|            |             | must exercise caution when retrieving   |   |
|            |             | performance information on a            |   |
|            |             | subcontractor for two reasons:          |   |
|            |             |                                         |   |
|            |             | -   First, the subcontractor may not    |   |
|            |             |     have disclosed his poor performance |   |
|            |             |     evaluation to the prime contractor  |   |
|            |             |     and the government must exercise    |   |
|            |             |     caution before disclosing the       |   |
|            |             |     information available to the source |   |
|            |             |     selection officials that is not     |   |
|            |             |     available to the prime contractor   |   |
|            |             |     on the proposal. As a prime         |   |
|            |             |     contractor is a private party, the  |   |
|            |             |     Government must obtain the          |   |
|            |             |     subcontractor's consent before      |   |
|            |             |     disclosing its performance          |   |
|            |             |     information to the prime contractor |   |
|            |             |     during negotiations.                |   |
|            |             |                                         |   |
|            |             | > Suggested best practice to obtain     |   |
|            |             | > subcontractor consent to disclose:    |   |
|            |             | > The solicitation could require the    |   |
|            |             | > prime to provide all subcontractor's  |   |
|            |             | > documented consent of its             |   |
|            |             | > subcontractors along with the prime   |   |
|            |             | > contractor's proposal to the          |   |
|            |             | > government.                           |   |
|            |             |                                         |   |
|            |             | -   Secondly, if the subcontractor\'s   |   |
|            |             |     performance information is          |   |
|            |             |     referenced on a prime\'s assessment |   |
|            |             |     and is negative, the subcontractor  |   |
|            |             |     may not have had an opportunity to  |   |
|            |             |     comment on the adverse information  |   |
|            |             |     as required by FAR 15.306(b) (4).   |   |
|            |             |     Source selection teams must ensure  |   |
|            |             |     the provisions of FAR 15 have been  |   |
|            |             |     met.                                |   |
|            |             |                                         |   |
|            |             | In addition to reviewing the            |   |
|            |             | subcontractor's performance, the        |   |
|            |             | ability of a prime contractor to manage |   |
|            |             | its subcontracts should be considered.  |   |
|            |             |                                         |   |
|            |             | When there are subcontractors involved  |   |
|            |             | in contracts, it is important that      |   |
|            |             | prime contractors are aware of their    |   |
|            |             | responsibility to ensure the quality of |   |
|            |             | the performance of those                |   |
|            |             | sub-contractors, and the consequences   |   |
|            |             | that may arise from performance of      |   |
|            |             | those subcontractors. The PPIRS will    |   |
|            |             | provide evaluations where the           |   |
|            |             | subcontractors performed as a prime     |   |
|            |             | contractor. In the situation where less |   |
|            |             | than positive evaluations exist for the |   |
|            |             | subcontractor when acting as a prime    |   |
|            |             | contractor, the proposed                |   |
|            |             | subcontractor's poor performance may    |   |
|            |             | negatively impact the score of the      |   |
|            |             | prime contractor in the contract        |   |
|            |             | proposal under review.                  |   |
|            |             |                                         |   |
|            |             | It is risky to rely                     |   |
|            |             | [solely]{.underline} on the performance |   |
|            |             | of a subcontractor to predict           |   |
|            |             | performance of a prime contractor.      |   |
+------------+-------------+-----------------------------------------+---+
|            |             | **Other Organizational Components:** Do |   |
|            |             | not limit evaluation solely to the      |   |
|            |             | proposing entity if other corporate     |   |
|            |             | divisions or contractors will perform a |   |
|            |             | critical element of the proposed        |   |
|            |             | effort. The performance record of those |   |
|            |             | organizations should be evaluated in    |   |
|            |             | accordance with the solicitation in     |   |
|            |             | order to obtain a complete picture of   |   |
|            |             | how the offeror will perform.           |   |
+------------+-------------+-----------------------------------------+---+
|            |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
|            | ##          | There are circumstances when an offeror |   |
|            | # Using Inf | will submit performance information     |   |
|            | ormation No | even when it is not a stated criterion  |   |
|            | t Requested | of the solicitation. Evaluators can     |   |
|            |             | decide whether to consider any          |   |
|            |             | information submitted by an offeror     |   |
|            |             | when it is not a stated evaluation      |   |
|            |             | criterion.                              |   |
+------------+-------------+-----------------------------------------+---+
|            |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             |                                         |   |
|  Step 3 -  |             |                                         |   |
| Verify Per |             |                                         |   |
| formance I |             |                                         |   |
| nformation |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | Once the    |                                         |   |
|            | performance |                                         |   |
|            | information |                                         |   |
|            | to be used  |                                         |   |
|            | for the     |                                         |   |
|            | evaluation  |                                         |   |
|            | has been    |                                         |   |
|            | determined, |                                         |   |
|            | evaluators  |                                         |   |
|            | should      |                                         |   |
|            | ensure the  |                                         |   |
|            | information |                                         |   |
|            | is          |                                         |   |
|            | reliable.   |                                         |   |
|            | There are   |                                         |   |
|            | several     |                                         |   |
|            | ways to     |                                         |   |
|            | accomplish  |                                         |   |
|            | this:       |                                         |   |
|            |             |                                         |   |
|            | 1           |                                         |   |
|            | .  Validate |                                         |   |
|            |             |                                         |   |
|            | information |                                         |   |
|            |     through |                                         |   |
|            |             |                                         |   |
|            |   reputable |                                         |   |
|            |     and     |                                         |   |
|            |             |                                         |   |
|            |    reliable |                                         |   |
|            |     sources |                                         |   |
|            |             |                                         |   |
|            | 2.  Clarify |                                         |   |
|            |             |                                         |   |
|            | information |                                         |   |
|            |     with    |                                         |   |
|            |     the     |                                         |   |
|            |     offeror |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ##          | **Determine Reliability of the          |   |
|            | # Validate  | Information**                           |   |
|            | Information |                                         |   |
|            |             | Evaluators should consider whether the  |   |
|            |             | data comes from reputable and reliable  |   |
|            |             | sources. Government evaluators are      |   |
|            |             | cautioned to                            |   |
|            |             |                                         |   |
|            |             | -   ensure the information submitted by |   |
|            |             |     an offeror is verified with some    |   |
|            |             |     other source,                       |   |
|            |             |                                         |   |
|            |             | -   consider information known to them  |   |
|            |             |     that conflicts with the offeror's   |   |
|            |             |     information, and                    |   |
|            |             |                                         |   |
|            |             | -   resolve apparent discrepancies      |   |
|            |             |     prior to assigning a final          |   |
|            |             |     evaluation rating.                  |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ### Validat | **Federal Government Sources:** Since   |   |
|            | ion Sources | PPIRS can be used to identify and       |   |
|            |             | validate performance information on     |   |
|            |             | some Government contracts without       |   |
|            |             | relying on the contractor's input, this |   |
|            |             | should be the primary source. FPDS is a |   |
|            |             | good source to independently locate     |   |
|            |             | officials to validate contracts not     |   |
|            |             | included in PPIRS.                      |   |
|            |             |                                         |   |
|            |             | **Commercial Data Sources:** Commercial |   |
|            |             | data sources such as D&B and Better     |   |
|            |             | Business Bureau are two commercial      |   |
|            |             | sources offering information usually    |   |
|            |             | for a fee. While neither data source    |   |
|            |             | may be able to provide specific         |   |
|            |             | performance on a work project, they can |   |
|            |             | provide an overall assessment or        |   |
|            |             | warning about the company.              |   |
+------------+-------------+-----------------------------------------+---+
|            |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ###         | Usually adverse information reflects    |   |
|            |             | performance that was less than          |   |
|            | #           | satisfactory, although this is a        |   |
|            | ## Clarify  | judgment call that will depend upon the |   |
|            | Adverse Inf | circumstances of the acquisition.       |   |
|            | ormation wi |                                         |   |
|            | th Offerors | The evaluators must provide offerors    |   |
|            |             | with the opportunity to comment on      |   |
|            |             | unfavorable performance information     |   |
|            |             | (but see below regarding information    |   |
|            |             | contained in PPIRS). This is especially |   |
|            |             | necessary when the information is       |   |
|            |             | provided by only one reference or when  |   |
|            |             | there is any doubt concerning the       |   |
|            |             | accuracy of the information.            |   |
|            |             |                                         |   |
|            |             | **Discussions:** Clarification of       |   |
|            |             | performance information [does not       |   |
|            |             | constitute discussions]{.underline}. A  |   |
|            |             | Contracting Officer may explore         |   |
|            |             | adverse, unfavorable or missing         |   |
|            |             | performance information with offerors   |   |
|            |             | even when planning to award without     |   |
|            |             | discussions. Any verbal requests for    |   |
|            |             | information should be followed by a     |   |
|            |             | written request.                        |   |
|            |             |                                         |   |
|            |             | **Contractor Comments in PPIRS:** The   |   |
|            |             | Government must share adverse           |   |
|            |             | performance information on which        |   |
|            |             | contractors have not had the            |   |
|            |             | opportunity to comment. However,        |   |
|            |             | clarification is not required when the  |   |
|            |             | offerors have had a previous            |   |
|            |             | opportunity to comment, such as with    |   |
|            |             | PPIRS. A contractor's response in PPIRS |   |
|            |             | is the official record and should be    |   |
|            |             | relied upon in future source            |   |
|            |             | selections.                             |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             | **Do Not Identify Names:** Note that    |   |
|            |             | while the Government must disclose      |   |
|            |             | performance problems to offerors,       |   |
|            |             | including the identity of the contract  |   |
|            |             | on which the information is based, it   |   |
|            |             | shall not disclose the names of         |   |
|            |             | individuals who provided information    |   |
|            |             | about an offeror's performance.         |   |
|            |             |                                         |   |
|            |             | The Government can avoid disclosing     |   |
|            |             | names of individuals by identifying an  |   |
|            |             | office or a generic job title instead.  |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             | **Level of Detail**: When discussing    |   |
|            |             | adverse performance information with an |   |
|            |             | offeror, agencies have often been       |   |
|            |             | concerned regarding the level of detail |   |
|            |             | necessary for this exchange of          |   |
|            |             | information.                            |   |
|            |             |                                         |   |
|            |             | Experience has indicated that           |   |
|            |             | summarizing performance information     |   |
|            |             | into problem categories is acceptable   |   |
|            |             | as long as the Government agency        |   |
|            |             | revealed sufficient information to give |   |
|            |             | the offeror a fair and reasonable       |   |
|            |             | opportunity to respond to the problems  |   |
|            |             | identified.                             |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ![](me      |                                         |   |
|            | dia/image1. |                                         |   |
|            | wmf){width= |                                         |   |
|            | "1.14583333 |                                         |   |
|            | 33333333in" |                                         |   |
|            | height="0   |                                         |   |
|            | .3631944444 |                                         |   |
|            | 4444443in"} |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             |                                         |   |
|  Step 4 -- |             |                                         |   |
|  Complete  |             |                                         |   |
| the Report |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | Once the    |                                         |   |
|            | data        |                                         |   |
|            | gathering   |                                         |   |
|            | efforts and |                                         |   |
|            | cla         |                                         |   |
|            | rifications |                                         |   |
|            | are         |                                         |   |
|            | completed,  |                                         |   |
|            | the next    |                                         |   |
|            | step is to  |                                         |   |
|            | evaluate    |                                         |   |
|            | all         |                                         |   |
|            | offerors    |                                         |   |
|            | and assign  |                                         |   |
|            | performance |                                         |   |
|            | risk        |                                         |   |
|            | ratings. It |                                         |   |
|            | is not      |                                         |   |
|            | intended to |                                         |   |
|            | be a        |                                         |   |
|            | mechanical  |                                         |   |
|            | process or  |                                         |   |
|            | a simple    |                                         |   |
|            | arithmetic  |                                         |   |
|            | function of |                                         |   |
|            | an          |                                         |   |
|            | offeror's   |                                         |   |
|            | performance |                                         |   |
|            | on a list   |                                         |   |
|            | of          |                                         |   |
|            | contracts.  |                                         |   |
|            |             |                                         |   |
|            | Evaluators  |                                         |   |
|            | will need   |                                         |   |
|            | to          |                                         |   |
|            |             |                                         |   |
|            | -           |                                         |   |
|            |    identify |                                         |   |
|            |     the     |                                         |   |
|            |             |                                         |   |
|            | performance |                                         |   |
|            |             |                                         |   |
|            |  evaluation |                                         |   |
|            |             |                                         |   |
|            |   criteria, |                                         |   |
|            |             |                                         |   |
|            | -   assign  |                                         |   |
|            |             |                                         |   |
|            | performance |                                         |   |
|            |     risk    |                                         |   |
|            |             |                                         |   |
|            |  weightings |                                         |   |
|            |     and     |                                         |   |
|            |             |                                         |   |
|            |   rankings, |                                         |   |
|            |             |                                         |   |
|            | -   process |                                         |   |
|            |     offers  |                                         |   |
|            |     with no |                                         |   |
|            |             |                                         |   |
|            | performance |                                         |   |
|            |     i       |                                         |   |
|            | nformation, |                                         |   |
|            |     and     |                                         |   |
|            |             |                                         |   |
|            | -   prepare |                                         |   |
|            |             |                                         |   |
|            | performance |                                         |   |
|            |             |                                         |   |
|            | information |                                         |   |
|            |     award   |                                         |   |
|            |     recom   |                                         |   |
|            | mendations. |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ### Identif | The solicitation and any source         |   |
|            | y the Perfo | selection plan provide evaluation       |   |
|            | rmance Repo | guidance on                             |   |
|            | rt Criteria |                                         |   |
|            |             | -   what performance information will   |   |
|            |             |     be evaluated,                       |   |
|            |             |                                         |   |
|            |             | -   its weight or relative importance   |   |
|            |             |     to the other evaluation factors and |   |
|            |             |     subfactors, and                     |   |
|            |             |                                         |   |
|            |             | -   how offerors with no performance    |   |
|            |             |     history will be evaluated.          |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
|            | ### Ass     | The actions needed when assigning       |   |
|            | ign Perform | performance risk weightings and ranks   |   |
|            | ance Risk W | include:                                |   |
|            | eightings a |                                         |   |
|            | nd Rankings | -   Comparing information to evaluation |   |
|            |             |     criteria                            |   |
|            |             |                                         |   |
|            |             | -   Weighing performance based on       |   |
|            |             |     current performance information     |   |
|            |             |                                         |   |
|            |             | -   Making performance risk             |   |
|            |             |     determinations                      |   |
|            |             |                                         |   |
|            |             | -   Processing offers with no           |   |
|            |             |     performance information             |   |
|            |             |                                         |   |
|            |             | **Comparing Information to Evaluation   |   |
|            |             | Criteria**: The solicitation or source  |   |
|            |             | selection plan will provide the         |   |
|            |             | guidance needed for how the performance |   |
|            |             | information will be used in evaluating  |   |
|            |             | offerors. Evaluators need to follow the |   |
|            |             | instructions provided by the            |   |
|            |             | contracting office when comparing the   |   |
|            |             | information to the evaluation criteria. |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             | **Weighing Performance Based on         |   |
|            |             | Currency**: Evaluators should give the  |   |
|            |             | greatest weight to the information      |   |
|            |             | deemed most recent and relevant.        |   |
|            |             | Ordinarily performance information that |   |
|            |             | relates to less current performance     |   |
|            |             | should be given less weight than        |   |
|            |             | current information.                    |   |
|            |             |                                         |   |
|            |             | Buying activities and source selection  |   |
|            |             | officials should consider the need to   |   |
|            |             | appropriately weigh "older" performance |   |
|            |             | information. Also, they need to         |   |
|            |             | properly evaluate its value when used   |   |
|            |             | in trend analyses that extend to recent |   |
|            |             | periods of performance.                 |   |
|            |             |                                         |   |
|            |             | Remember                                |   |
|            |             |                                         |   |
|            |             | -   Consideration of "older"            |   |
|            |             |     performance information should be   |   |
|            |             |     tailored to the nature of the item  |   |
|            |             |     or service being acquired.          |   |
|            |             |                                         |   |
|            |             | -   Trends that may be developed from   |   |
|            |             |     performance information are strong  |   |
|            |             |     indicators of risk associated with  |   |
|            |             |     the future performance of           |   |
|            |             |     contracts.                          |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             | **Making Performance Risk               |   |
|            |             | Determinations**: Performance risk      |   |
|            |             | determinations should                   |   |
|            |             |                                         |   |
|            |             | -   include a description of the        |   |
|            |             |     underlying rationale for the        |   |
|            |             |     conclusions reached, and            |   |
|            |             |                                         |   |
|            |             | -   be reasonable and adequately        |   |
|            |             |     documented to support the           |   |
|            |             |     conclusion.                         |   |
|            |             |                                         |   |
|            |             | The evaluation group should consider    |   |
|            |             | the                                     |   |
|            |             |                                         |   |
|            |             | -   number and severity of problems,    |   |
|            |             |                                         |   |
|            |             | -   ***demonstrated*** effectiveness of |   |
|            |             |     corrective actions taken (not just  |   |
|            |             |     planned or promised), and           |   |
|            |             |                                         |   |
|            |             | -   overall work record.                |   |
|            |             |                                         |   |
|            |             | The evaluation group's determination is |   |
|            |             | usually based upon *subjective judgment |   |
|            |             | of supportable data.*                   |   |
|            |             |                                         |   |
|            |             | A word of caution is appropriate        |   |
|            |             | concerning offeror promises to correct  |   |
|            |             | performance failures, as opposed to     |   |
|            |             | actions already taken to correct such   |   |
|            |             | failures. A promise to improve does not |   |
|            |             | change performance and should be        |   |
|            |             | considered under proposal risk rather   |   |
|            |             | than performance risk.                  |   |
|            |             |                                         |   |
|            |             | However, ***demonstrated*** corrective  |   |
|            |             | actions reflect a commitment to rectify |   |
|            |             | past performance problems and therefore |   |
|            |             | can reduce the risk of similar          |   |
|            |             | performance failures.                   |   |
|            |             |                                         |   |
|            |             | **Process Offers With No Performance    |   |
|            |             | Information:** In the instance that an  |   |
|            |             | offeror has no relevant experience or   |   |
|            |             | quality performance, the offerors\'     |   |
|            |             | lack of performance should be rated as  |   |
|            |             | \"neutral\". Although the contractor    |   |
|            |             | may be considered neutral on            |   |
|            |             | performance, the lack of comparable     |   |
|            |             | experience may increase risk.           |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ###         | **Finalize the Report**: The evaluation |   |
|            |  Finalize a | group must provide the source selection |   |
|            | nd Prepare  | authority with sufficient information   |   |
|            | Award Recom | to make informed judgments. The entire  |   |
|            | menda-tions | evaluation group should                 |   |
|            |             |                                         |   |
|            |             | -   document findings on each offer,    |   |
|            |             |                                         |   |
|            |             | -   ensure that the risk assessments    |   |
|            |             |     identified in the findings          |   |
|            |             |                                         |   |
|            |             |     -   provide the necessary           |   |
|            |             |         background information,         |   |
|            |             |                                         |   |
|            |             |     -   are structured consistently,    |   |
|            |             |         and                             |   |
|            |             |                                         |   |
|            |             | ```{=html}                              |   |
|            |             | <!-- -->                                |   |
|            |             | ```                                     |   |
|            |             | -   correct statements that appear      |   |
|            |             |     unsupported, inconsistent, or       |   |
|            |             |     unnecessary.                        |   |
+------------+-------------+-----------------------------------------+---+
| ##         |             | **Prepare the Report**: Prepare a final |   |
|            |             | report for the source selection         |   |
|            |             | official. The report should provide     |   |
|            |             | clear, reasonable, and rational         |   |
|            |             | analysis of the performance of the      |   |
|            |             | offerors.                               |   |
|            |             |                                         |   |
|            |             | The report should include a             |   |
|            |             | recommendation that includes a well     |   |
|            |             | reasoned, well supported rationale for  |   |
|            |             | the recommendation. The report should   |   |
|            |             |                                         |   |
|            |             | -   state the conclusion,               |   |
|            |             |                                         |   |
|            |             | -   provide specific strengths and      |   |
|            |             |     weaknesses that support it,         |   |
|            |             |                                         |   |
|            |             | -   include the dissenting opinion as   |   |
|            |             |     part of the assessment report when  |   |
|            |             |     not in unanimous agreement, and     |   |
|            |             |                                         |   |
|            |             | -   address offerors with no            |   |
|            |             |     performance history.                |   |
|            |             |                                         |   |
|            |             | Depending on the SSP, the conclusion    |   |
|            |             | may or may not be a single overall      |   |
|            |             | rating/assessment supported by a        |   |
|            |             | specific description of the offeror's   |   |
|            |             | past performance as it relates to the   |   |
|            |             | specific acquisition.                   |   |
+------------+-------------+-----------------------------------------+---+
| ![](media/ |             |                                         |   |
| image1.wmf |             |                                         |   |
| ){width="1 |             |                                         |   |
| .145833333 |             |                                         |   |
| 3333333in" |             |                                         |   |
| h          |             |                                         |   |
| eight="0.3 |             |                                         |   |
| 6319444444 |             |                                         |   |
| 444443in"} |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ## S       |             |                                         |   |
| tep 5 --Sa |             |                                         |   |
| feguard In |             |                                         |   |
| formation  |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
|            | Final steps |                                         |   |
|            | in the      |                                         |   |
|            | source      |                                         |   |
|            | selection   |                                         |   |
|            | are to      |                                         |   |
|            |             |                                         |   |
|            | -   assist  |                                         |   |
|            |     in the  |                                         |   |
|            |             |                                         |   |
|            |  debriefing |                                         |   |
|            |     of      |                                         |   |
|            |             |                                         |   |
|            |   offerors, |                                         |   |
|            |             |                                         |   |
|            | -           |                                         |   |
|            |   safeguard |                                         |   |
|            |             |                                         |   |
|            |   offeror's |                                         |   |
|            |             |                                         |   |
|            | proprietary |                                         |   |
|            |     i       |                                         |   |
|            | nformation, |                                         |   |
|            |     and     |                                         |   |
|            |             |                                         |   |
|            | -           |                                         |   |
|            |   safeguard |                                         |   |
|            |     records |                                         |   |
|            |     of the  |                                         |   |
|            |             |                                         |   |
|            | evaluation. |                                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ### Debri   | Finally, members of the evaluation team |   |
|            | ef Offerors | may be called upon to assist in         |   |
|            |             | debriefing offerors.                    |   |
|            |             |                                         |   |
|            |             | Responsibility for the debriefing rests |   |
|            |             | with the contracting officer.           |   |
|            |             | Evaluation members may be asked to      |   |
|            |             | attend the debriefing to respond to     |   |
|            |             | questions posed by the unsuccessful     |   |
|            |             | offeror. In the case of evaluating      |   |
|            |             | performance information, the team       |   |
|            |             | members need to                         |   |
|            |             |                                         |   |
|            |             | -   respond to questions concerning how |   |
|            |             |     they arrived at the evaluation      |   |
|            |             |     rating for performance information, |   |
|            |             |                                         |   |
|            |             | -   safeguard offeror information as    |   |
|            |             |     source selection material, and      |   |
|            |             |                                         |   |
|            |             | -   safeguard evaluation records.       |   |
|            |             |                                         |   |
|            |             | The type of information that an offeror |   |
|            |             | may request includes:                   |   |
|            |             |                                         |   |
|            |             | -   Basis for the different ratings     |   |
|            |             |     (excellent, highly successful,      |   |
|            |             |     successful, marginal, etc.)         |   |
|            |             |                                         |   |
|            |             | -   Basis for offeror's own rating      |   |
|            |             |                                         |   |
|            |             | -   Basis for rating successful offeror |   |
|            |             |                                         |   |
|            |             | -   Correspondence and telephonic       |   |
|            |             |     communications with contact persons |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ##          | Information concerning the performance  |   |
|            | # Safeguard | of offerors or of its proposed          |   |
|            |  Offeror's  | subcontractors should be treated as     |   |
|            | Information | deliberative information, marked, "For  |   |
|            |             | Official Use Only."                     |   |
|            |             |                                         |   |
|            |             | The report of an offeror's performance  |   |
|            |             | for a specific source selection is      |   |
|            |             | actually source selection information.  |   |
|            |             | This information may include            |   |
|            |             | information that is proprietary, such   |   |
|            |             | as trade secrets and confidential       |   |
|            |             | commercial or financial data that would |   |
|            |             | not be released under the Freedom of    |   |
|            |             | Information Act.                        |   |
|            |             |                                         |   |
|            |             | Follow current laws, regulations, and   |   |
|            |             | policies governing the                  |   |
|            |             |                                         |   |
|            |             | -   storage,                            |   |
|            |             |                                         |   |
|            |             | -   access,                             |   |
|            |             |                                         |   |
|            |             | -   disclosure, and                     |   |
|            |             |                                         |   |
|            |             | -   marking of source selection and     |   |
|            |             |     proprietary information which must  |   |
|            |             |     be observed at all times.           |   |
|            |             |                                         |   |
|            |             | Questions concerning the procedures for |   |
|            |             | the handling of an offeror's            |   |
|            |             | performance should be referred to the   |   |
|            |             | contracting officer or legal counsel    |   |
|            |             | for resolution.                         |   |
+------------+-------------+-----------------------------------------+---+
| ##         | ### Safegu  | The evaluation group must retain the    |   |
|            | ard Evaluat | records of its evaluation activity      |   |
|            | ion Records | throughout the source selection         |   |
|            |             | process.                                |   |
|            |             |                                         |   |
|            |             | Upon contract award or cancellation of  |   |
|            |             | the solicitation, all evaluation group  |   |
|            |             | records are provided to the Contracting |   |
|            |             | Officer for retention along with the    |   |
|            |             | other source selection documents.       |   |
+------------+-------------+-----------------------------------------+---+
|            |             |                                         |   |
+------------+-------------+-----------------------------------------+---+
|            | ###         | See Appendix C.                         |   |
|            | Relevant GA |                                         |   |
|            | O Decisions | ![](media/i                             |   |
|            |             | mage1.wmf){width="1.1458333333333333in" |   |
|            |             | height="0.36319444444444443in"}         |   |
+------------+-------------+-----------------------------------------+---+

#  Chapter 3 -- Collecting and Documenting Contractor Performance {#chapter-3-collecting-and-documenting-contractor-performance .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

+-----------+-----------+---------------------------------------------+
| **        | Pe        |                                             |
| Purpose** | rformance |                                             |
| (FAR      | reports   |                                             |
| 42.15)    | should be |                                             |
|           | conducted |                                             |
|           | in a      |                                             |
|           | manner to |                                             |
|           | allow for |                                             |
|           | the       |                                             |
|           | sharing   |                                             |
|           | of the    |                                             |
|           | results   |                                             |
|           | with      |                                             |
|           | other     |                                             |
|           | G         |                                             |
|           | overnment |                                             |
|           | officials |                                             |
|           | for       |                                             |
|           | market    |                                             |
|           | research, |                                             |
|           | future    |                                             |
|           | source    |                                             |
|           | s         |                                             |
|           | elections |                                             |
|           | and other |                                             |
|           | ac        |                                             |
|           | quisition |                                             |
|           | d         |                                             |
|           | ecisions. |                                             |
|           |           |                                             |
|           | It is     |                                             |
|           | important |                                             |
|           | to        |                                             |
|           | document  |                                             |
|           | positive  |                                             |
|           | as well   |                                             |
|           | as        |                                             |
|           | negative  |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | in order  |                                             |
|           | to        |                                             |
|           | present a |                                             |
|           | complete  |                                             |
|           | picture   |                                             |
|           | of the    |                                             |
|           | con       |                                             |
|           | tractor's |                                             |
|           | per       |                                             |
|           | formance. |                                             |
+-----------+-----------+---------------------------------------------+
| **Other   | The       |                                             |
| Service   | G         |                                             |
| Pr        | overnment |                                             |
| oviders** | contracts |                                             |
|           | with      |                                             |
|           | other     |                                             |
|           | gov       |                                             |
|           | ernments, |                                             |
|           | local and |                                             |
|           | state     |                                             |
|           | gov       |                                             |
|           | ernments, |                                             |
|           | univ      |                                             |
|           | ersities, |                                             |
|           | h         |                                             |
|           | ospitals, |                                             |
|           | quasi-g   |                                             |
|           | overnment |                                             |
|           | entities, |                                             |
|           | etc., for |                                             |
|           | a wide    |                                             |
|           | variety   |                                             |
|           | of goods  |                                             |
|           | and       |                                             |
|           | services. |                                             |
|           | It is the |                                             |
|           | agency's  |                                             |
|           | respo     |                                             |
|           | nsibility |                                             |
|           | to hold   |                                             |
|           | all       |                                             |
|           | service   |                                             |
|           | providers |                                             |
|           | ac        |                                             |
|           | countable |                                             |
|           | for       |                                             |
|           | f         |                                             |
|           | ulfilling |                                             |
|           | their     |                                             |
|           | ob        |                                             |
|           | ligations |                                             |
|           | and that  |                                             |
|           | includes  |                                             |
|           | work      |                                             |
|           | performed |                                             |
|           | on        |                                             |
|           | in        |                                             |
|           | teragency |                                             |
|           | c         |                                             |
|           | ontracts, |                                             |
|           | orders,   |                                             |
|           | or        |                                             |
|           | intergov  |                                             |
|           | ernmental |                                             |
|           | tran      |                                             |
|           | sactions. |                                             |
|           |           |                                             |
|           | Federal   |                                             |
|           | agencies  |                                             |
|           | are       |                                             |
|           | making    |                                             |
|           | increased |                                             |
|           | use of    |                                             |
|           | existing  |                                             |
|           | c         |                                             |
|           | ontracts, |                                             |
|           | such as   |                                             |
|           | GSA       |                                             |
|           | S         |                                             |
|           | chedules, |                                             |
|           | govern    |                                             |
|           | ment-wide |                                             |
|           | ac        |                                             |
|           | quisition |                                             |
|           | contracts |                                             |
|           | (GWACs),  |                                             |
|           | and       |                                             |
|           | mul       |                                             |
|           | ti-agency |                                             |
|           | contracts |                                             |
|           | (MACs) to |                                             |
|           | save time |                                             |
|           | and       |                                             |
|           | resources |                                             |
|           | in        |                                             |
|           | meeting   |                                             |
|           | mission   |                                             |
|           | needs.    |                                             |
|           | Much      |                                             |
|           | attention |                                             |
|           | has been  |                                             |
|           | focused   |                                             |
|           | on the    |                                             |
|           | use of    |                                             |
|           | "         |                                             |
|           | assisting |                                             |
|           | a         |                                             |
|           | gencies," |                                             |
|           | their     |                                             |
|           | co        |                                             |
|           | ntracting |                                             |
|           | vehicles, |                                             |
|           | and their |                                             |
|           | fee for   |                                             |
|           | service   |                                             |
|           | contract  |                                             |
|           | ag        |                                             |
|           | reements, |                                             |
|           | and       |                                             |
|           | support   |                                             |
|           | capa      |                                             |
|           | bilities. |                                             |
|           |           |                                             |
|           | The range |                                             |
|           | of        |                                             |
|           | services  |                                             |
|           | and       |                                             |
|           | quality   |                                             |
|           | of        |                                             |
|           | support   |                                             |
|           | can vary  |                                             |
|           | con       |                                             |
|           | siderably |                                             |
|           | from      |                                             |
|           | assisting |                                             |
|           | agency to |                                             |
|           | assisting |                                             |
|           | agency    |                                             |
|           | just as   |                                             |
|           | it does   |                                             |
|           | with      |                                             |
|           | con       |                                             |
|           | tractors. |                                             |
|           | In order  |                                             |
|           | to ensure |                                             |
|           | that      |                                             |
|           | in        |                                             |
|           | teragency |                                             |
|           | co        |                                             |
|           | ntracting |                                             |
|           | achieves  |                                             |
|           | its full  |                                             |
|           | potential |                                             |
|           | and       |                                             |
|           | operates  |                                             |
|           | with      |                                             |
|           | minimal   |                                             |
|           | risk in   |                                             |
|           | an        |                                             |
|           | effective |                                             |
|           | and       |                                             |
|           | efficient |                                             |
|           | manner,   |                                             |
|           | this      |                                             |
|           | guides    |                                             |
|           | provides  |                                             |
|           | support   |                                             |
|           | and       |                                             |
|           | r         |                                             |
|           | ecommends |                                             |
|           | that      |                                             |
|           | co        |                                             |
|           | ntracting |                                             |
|           | officers  |                                             |
|           | and other |                                             |
|           | ac        |                                             |
|           | quisition |                                             |
|           | personnel |                                             |
|           | may       |                                             |
|           | capture,  |                                             |
|           | and share |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | in        |                                             |
|           | formation |                                             |
|           | on        |                                             |
|           | agencies, |                                             |
|           | ac        |                                             |
|           | tivities, |                                             |
|           | and       |                                             |
|           | orga      |                                             |
|           | nizations |                                             |
|           | that      |                                             |
|           | provide   |                                             |
|           | co        |                                             |
|           | ntracting |                                             |
|           | support   |                                             |
|           | on a fee  |                                             |
|           | for       |                                             |
|           | service   |                                             |
|           | basis, to |                                             |
|           | other     |                                             |
|           | Federal   |                                             |
|           | organ     |                                             |
|           | izations. |                                             |
|           | If a      |                                             |
|           | program   |                                             |
|           | manager   |                                             |
|           | comes to  |                                             |
|           | the       |                                             |
|           | co        |                                             |
|           | ntracting |                                             |
|           | officer   |                                             |
|           | and       |                                             |
|           | desires   |                                             |
|           | to enter  |                                             |
|           | an        |                                             |
|           | e         |                                             |
|           | valuation |                                             |
|           | on any    |                                             |
|           | type of   |                                             |
|           | in        |                                             |
|           | teragency |                                             |
|           | service   |                                             |
|           | a         |                                             |
|           | greement, |                                             |
|           | the       |                                             |
|           | co        |                                             |
|           | ntracting |                                             |
|           | office    |                                             |
|           | may, and  |                                             |
|           | is        |                                             |
|           | e         |                                             |
|           | ncouraged |                                             |
|           | to,       |                                             |
|           | assist in |                                             |
|           | do        |                                             |
|           | cumenting |                                             |
|           | both      |                                             |
|           | position  |                                             |
|           | and       |                                             |
|           | negative  |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | just as   |                                             |
|           | they      |                                             |
|           | would any |                                             |
|           | c         |                                             |
|           | ommercial |                                             |
|           | provider. |                                             |
+-----------+-----------+---------------------------------------------+
| **Govern  | Do        |                                             |
| ment-wide | cumenting |                                             |
| Data      | a         |                                             |
| Rep       | con       |                                             |
| ository** | tractor's |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | should be |                                             |
|           | done in a |                                             |
|           | manner    |                                             |
|           | that can  |                                             |
|           | be easily |                                             |
|           | shared    |                                             |
|           | with      |                                             |
|           | other     |                                             |
|           | G         |                                             |
|           | overnment |                                             |
|           | o         |                                             |
|           | fficials. |                                             |
|           | The       |                                             |
|           | Govern    |                                             |
|           | ment-wide |                                             |
|           | central   |                                             |
|           | data      |                                             |
|           | re        |                                             |
|           | pository, |                                             |
|           | PPIRS, is |                                             |
|           | the       |                                             |
|           | primary   |                                             |
|           | source    |                                             |
|           | do        |                                             |
|           | cumenting |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | report    |                                             |
|           | in        |                                             |
|           | formation |                                             |
|           | under     |                                             |
|           | G         |                                             |
|           | overnment |                                             |
|           | contracts |                                             |
|           | and       |                                             |
|           | orders.   |                                             |
|           |           |                                             |
|           | Over time |                                             |
|           | it is     |                                             |
|           | intended  |                                             |
|           | to make   |                                             |
|           | the       |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | reports   |                                             |
|           | publicly  |                                             |
|           | a         |                                             |
|           | vailable. |                                             |
|           |           |                                             |
|           | In        |                                             |
|           | formation |                                             |
|           | is        |                                             |
|           | submitted |                                             |
|           | to the    |                                             |
|           | Govern    |                                             |
|           | ment-wide |                                             |
|           | r         |                                             |
|           | epository |                                             |
|           | through   |                                             |
|           | either an |                                             |
|           | agency    |                                             |
|           | contract  |                                             |
|           | writing   |                                             |
|           | system or |                                             |
|           | an        |                                             |
|           | agency-d  |                                             |
|           | esignated |                                             |
|           | c         |                                             |
|           | ollection |                                             |
|           | system.   |                                             |
|           | C         |                                             |
|           | ollection |                                             |
|           | systems   |                                             |
|           | are used  |                                             |
|           | to        |                                             |
|           | capture   |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | in        |                                             |
|           | formation |                                             |
|           | during    |                                             |
|           | the       |                                             |
|           | contract  |                                             |
|           | admin     |                                             |
|           | istration |                                             |
|           | phase.    |                                             |
|           | Completed |                                             |
|           | interim   |                                             |
|           | and       |                                             |
|           | completed |                                             |
|           | final     |                                             |
|           | reports   |                                             |
|           | are       |                                             |
|           | tr        |                                             |
|           | ansmitted |                                             |
|           | to the    |                                             |
|           | Govern    |                                             |
|           | ment-wide |                                             |
|           | data      |                                             |
|           | re        |                                             |
|           | pository, |                                             |
|           | Past      |                                             |
|           | Pe        |                                             |
|           | rformance |                                             |
|           | In        |                                             |
|           | formation |                                             |
|           | Retrieval |                                             |
|           | System    |                                             |
|           | [(PPIR    |                                             |
|           | S)](http: |                                             |
|           | //www.ppi |                                             |
|           | rs.gov/). |                                             |
|           | For a     |                                             |
|           | complete  |                                             |
|           | list of   |                                             |
|           | c         |                                             |
|           | ollection |                                             |
|           | systems   |                                             |
|           | with      |                                             |
|           | URLs, see |                                             |
|           | Appendix  |                                             |
|           | E.        |                                             |
+-----------+-----------+---------------------------------------------+
| **Parti   | Do        |                                             |
| cipants** | cumenting |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | in        |                                             |
|           | formation |                                             |
|           | is        |                                             |
|           | primarily |                                             |
|           | the       |                                             |
|           | respo     |                                             |
|           | nsibility |                                             |
|           | of the    |                                             |
|           | co        |                                             |
|           | ntracting |                                             |
|           | officer.  |                                             |
|           | Co        |                                             |
|           | ntracting |                                             |
|           | officers  |                                             |
|           | may       |                                             |
|           | delegate  |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | docu      |                                             |
|           | mentation |                                             |
|           | duties to |                                             |
|           | a variety |                                             |
|           | of other  |                                             |
|           | o         |                                             |
|           | fficials, |                                             |
|           | such as:  |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |   Program |                                             |
|           |           |                                             |
|           |  Managers |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |  Contract |                                             |
|           |           |                                             |
|           |   Officer |                                             |
|           |           |                                             |
|           | Technical |                                             |
|           |           |                                             |
|           |    Repres |                                             |
|           | entatives |                                             |
|           |           |                                             |
|           |   (COTRs) |                                             |
|           |     and   |                                             |
|           |           |                                             |
|           |  Contract |                                             |
|           |           |                                             |
|           |   Officer |                                             |
|           |           |                                             |
|           |    Repres |                                             |
|           | entatives |                                             |
|           |           |                                             |
|           |    (CORs) |                                             |
|           |           |                                             |
|           | -         |                                             |
|           | Receivers |                                             |
|           |     of    |                                             |
|           |     goods |                                             |
|           |     and   |                                             |
|           |           |                                             |
|           |  services |                                             |
|           |           |                                             |
|           | -   In    |                                             |
|           | spectors, |                                             |
|           |           |                                             |
|           | engineers |                                             |
|           |     or    |                                             |
|           |     other |                                             |
|           |     f     |                                             |
|           | unctional |                                             |
|           |           |                                             |
|           |   experts |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |  Contract |                                             |
|           |     Sp    |                                             |
|           | ecialists |                                             |
|           |           |                                             |
|           | The       |                                             |
|           | Co        |                                             |
|           | ntracting |                                             |
|           | Officer   |                                             |
|           | or        |                                             |
|           | designee  |                                             |
|           | is        |                                             |
|           | required  |                                             |
|           | to do one |                                             |
|           | or more   |                                             |
|           | of the    |                                             |
|           | f         |                                             |
|           | ollowing: |                                             |
|           |           |                                             |
|           | -         |                                             |
|           | Determine |                                             |
|           |     the   |                                             |
|           |           |                                             |
|           |  approach |                                             |
|           |     for   |                                             |
|           |     do    |                                             |
|           | cumenting |                                             |
|           |     pe    |                                             |
|           | rformance |                                             |
|           |     in    |                                             |
|           | formation |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |  Evaluate |                                             |
|           |           |                                             |
|           |   content |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |   Provide |                                             |
|           |     the   |                                             |
|           |           |                                             |
|           |    report |                                             |
|           |     to    |                                             |
|           |     the   |                                             |
|           |     c     |                                             |
|           | ontractor |                                             |
|           |     and   |                                             |
|           |           |                                             |
|           |  consider |                                             |
|           |     the   |                                             |
|           |     con   |                                             |
|           | tractor's |                                             |
|           |           |                                             |
|           | comments, |                                             |
|           |           |                                             |
|           |  rebuttal |                                             |
|           |     st    |                                             |
|           | atements, |                                             |
|           |     etc.  |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |    Follow |                                             |
|           |     up    |                                             |
|           |     with  |                                             |
|           |     COTR  |                                             |
|           |     and   |                                             |
|           |     other |                                             |
|           |           |                                             |
|           | designees |                                             |
|           |     for   |                                             |
|           |     input |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |    Ensure |                                             |
|           |     the   |                                             |
|           |           |                                             |
|           |    report |                                             |
|           |     is    |                                             |
|           |           |                                             |
|           | completed |                                             |
|           |     in a  |                                             |
|           |           |                                             |
|           |    timely |                                             |
|           |           |                                             |
|           |    manner |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |    Ensure |                                             |
|           |     the   |                                             |
|           |           |                                             |
|           |    report |                                             |
|           |     is    |                                             |
|           |           |                                             |
|           | submitted |                                             |
|           |     to    |                                             |
|           |     the   |                                             |
|           |           |                                             |
|           |  agency-d |                                             |
|           | esignated |                                             |
|           |           |                                             |
|           | automated |                                             |
|           |     c     |                                             |
|           | ollection |                                             |
|           |     tool  |                                             |
|           |           |                                             |
|           | -   Refer |                                             |
|           |     disa  |                                             |
|           | greements |                                             |
|           |           |                                             |
|           |   between |                                             |
|           |     the   |                                             |
|           |     c     |                                             |
|           | ontractor |                                             |
|           |     and   |                                             |
|           |     the   |                                             |
|           |     co    |                                             |
|           | ntracting |                                             |
|           |           |                                             |
|           |   officer |                                             |
|           |     to    |                                             |
|           |     the   |                                             |
|           |           |                                             |
|           |    agency |                                             |
|           |           |                                             |
|           |  reviewer |                                             |
|           |     for   |                                             |
|           |     final |                                             |
|           |           |                                             |
|           |  decision |                                             |
+-----------+-----------+---------------------------------------------+
| **Basic   | Basic     |                                             |
| Steps**   | Steps for |                                             |
|           | Do        |                                             |
|           | cumenting |                                             |
|           | Pe        |                                             |
|           | rformance |                                             |
|           | In        |                                             |
|           | formation |                                             |
|           | are       |                                             |
|           |           |                                             |
|           | -   Step  |                                             |
|           |     1 --  |                                             |
|           |           |                                             |
|           | Determine |                                             |
|           |     Need  |                                             |
|           |     for a |                                             |
|           |           |                                             |
|           |    Report |                                             |
|           |           |                                             |
|           | -   Step  |                                             |
|           |     2 --  |                                             |
|           |           |                                             |
|           |    Select |                                             |
|           |     the   |                                             |
|           |     Type  |                                             |
|           |     of    |                                             |
|           |           |                                             |
|           |    Report |                                             |
|           |           |                                             |
|           | -   Step  |                                             |
|           |     3 --  |                                             |
|           |           |                                             |
|           | Determine |                                             |
|           |     When  |                                             |
|           |     to    |                                             |
|           |           |                                             |
|           |  Evaluate |                                             |
|           |     Pe    |                                             |
|           | rformance |                                             |
|           |           |                                             |
|           | -   Step  |                                             |
|           |     4 --  |                                             |
|           |           |                                             |
|           |   Prepare |                                             |
|           |     and   |                                             |
|           |           |                                             |
|           |    submit |                                             |
|           |     the   |                                             |
|           |     C     |                                             |
|           | ontractor |                                             |
|           |     Pe    |                                             |
|           | rformance |                                             |
|           |     In    |                                             |
|           | formation |                                             |
|           |           |                                             |
|           |    Report |                                             |
|           |     to    |                                             |
|           |     the   |                                             |
|           |           |                                             |
|           |    Agency |                                             |
|           |     C     |                                             |
|           | ollection |                                             |
|           |           |                                             |
|           |    System |                                             |
|           |           |                                             |
|           | -   Step  |                                             |
|           |     5 --  |                                             |
|           |           |                                             |
|           |  Maintain |                                             |
|           |     Files |                                             |
+-----------+-----------+---------------------------------------------+
| ## S      |           |                                             |
| tep 1 --  |           |                                             |
| Determine |           |                                             |
|  Need for |           |                                             |
|  a Report |           |                                             |
+-----------+-----------+---------------------------------------------+
| ###       | There are |                                             |
|           | two       |                                             |
|           | factors   |                                             |
|           | to        |                                             |
|           | consider  |                                             |
|           | when      |                                             |
|           | deciding  |                                             |
|           | whether   |                                             |
|           | to        |                                             |
|           | document  |                                             |
|           | a         |                                             |
|           | con       |                                             |
|           | tractor's |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | for the   |                                             |
|           | purpose   |                                             |
|           | of        |                                             |
|           | sharing   |                                             |
|           | with      |                                             |
|           | other     |                                             |
|           | G         |                                             |
|           | overnment |                                             |
|           | o         |                                             |
|           | fficials: |                                             |
|           |           |                                             |
|           | -         |                                             |
|           |    Dollar |                                             |
|           |     value |                                             |
|           |           |                                             |
|           |   exceeds |                                             |
|           |     an    |                                             |
|           |     es    |                                             |
|           | tablished |                                             |
|           |           |                                             |
|           | threshold |                                             |
|           |           |                                             |
|           | -         |                                             |
|           | Otherwise |                                             |
|           |     in    |                                             |
|           |     the   |                                             |
|           |     best  |                                             |
|           |           |                                             |
|           |  interest |                                             |
|           |     of    |                                             |
|           |     the   |                                             |
|           |     G     |                                             |
|           | overnment |                                             |
+-----------+-----------+---------------------------------------------+
| ###       | ### T     | The Government is required to document a    |
|           | hreshold  | contractor's performance for                |
|           |           | [all]{.underline} contracts for the purpose |
|           |           | of acceptance and payment.                  |
|           |           |                                             |
|           |           | The Government is also required to document |
|           |           | and make available a report of a            |
|           |           | contractor's performance for use in market  |
|           |           | research, source selections, and other      |
|           |           | acquisition decisions. Exhibit 3-1 presents |
|           |           | thresholds for performance information      |
|           |           | reports.                                    |
|           |           |                                             |
|           |           | Reminder: Follow the rules and thresholds   |
|           |           | of the funding agency.                      |
+-----------+-----------+---------------------------------------------+
| ###       | T         |                                             |
|           | hresholds |                                             |
| **Exhibit | for       |                                             |
| 3-1**     | c         |                                             |
|           | ompleting |                                             |
|           | a         |                                             |
|           | pe        |                                             |
|           | rformance |                                             |
|           | in        |                                             |
|           | formation |                                             |
|           | report    |                                             |
|           | for       |                                             |
|           | various   |                                             |
|           | co        |                                             |
|           | ntractual |                                             |
|           | s         |                                             |
|           | ituations |                                             |
|           | and who   |                                             |
|           | is        |                                             |
|           | re        |                                             |
|           | sponsible |                                             |
|           | for the   |                                             |
|           | c         |                                             |
|           | ompletion |                                             |
|           | of the    |                                             |
|           | report    |                                             |
|           | are shown |                                             |
|           | in        |                                             |
|           | Exhibit   |                                             |
|           | 3-1,      |                                             |
|           | Pe        |                                             |
|           | rformance |                                             |
|           | In        |                                             |
|           | formation |                                             |
|           | Report    |                                             |
|           | Th        |                                             |
|           | resholds. |                                             |
+-----------+-----------+---------------------------------------------+

**Performance Information Report Thresholds**

+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| <table>   |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| colgroup> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| sty       |   |   |         |   |   |   |                                        |   |
| le="width |   |   |         |   |   |   |                                        |   |
| : 29%" /> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| sty       |   |   |         |   |   |   |                                        |   |
| le="width |   |   |         |   |   |   |                                        |   |
| : 38%" /> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| sty       |   |   |         |   |   |   |                                        |   |
| le="width |   |   |         |   |   |   |                                        |   |
| : 32%" /> |   |   |         |   |   |   |                                        |   |
| </        |   |   |         |   |   |   |                                        |   |
| colgroup> |   |   |         |   |   |   |                                        |   |
| <tbody>   |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <td><st   |   |   |         |   |   |   |                                        |   |
| rong>Scen |   |   |         |   |   |   |                                        |   |
| ario</str |   |   |         |   |   |   |                                        |   |
| ong></td> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| td><stron |   |   |         |   |   |   |                                        |   |
| g>Minimum |   |   |         |   |   |   |                                        |   |
| Thres     |   |   |         |   |   |   |                                        |   |
| hold</str |   |   |         |   |   |   |                                        |   |
| ong></td> |   |   |         |   |   |   |                                        |   |
| <td><     |   |   |         |   |   |   |                                        |   |
| strong>Re |   |   |         |   |   |   |                                        |   |
| sponsible |   |   |         |   |   |   |                                        |   |
| Co        |   |   |         |   |   |   |                                        |   |
| ntracting |   |   |         |   |   |   |                                        |   |
| Officer   |   |   |         |   |   |   |                                        |   |
| From</str |   |   |         |   |   |   |                                        |   |
| ong></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| clas      |   |   |         |   |   |   |                                        |   |
| s="even"> |   |   |         |   |   |   |                                        |   |
| <t        |   |   |         |   |   |   |                                        |   |
| d>A&amp;E |   |   |         |   |   |   |                                        |   |
| Contracts |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| Task      |   |   |         |   |   |   |                                        |   |
| Or        |   |   |         |   |   |   |                                        |   |
| ders</td> |   |   |         |   |   |   |                                        |   |
| <td       |   |   |         |   |   |   |                                        |   |
| ><p>Total |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| value     |   |   |         |   |   |   |                                        |   |
| is        |   |   |         |   |   |   |                                        |   |
| $10       |   |   |         |   |   |   |                                        |   |
| 0,000</p> |   |   |         |   |   |   |                                        |   |
| <p>(Re    |   |   |         |   |   |   |                                        |   |
| commended |   |   |         |   |   |   |                                        |   |
| FAR       |   |   |         |   |   |   |                                        |   |
| Change)   |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| <td>Co    |   |   |         |   |   |   |                                        |   |
| ntracting |   |   |         |   |   |   |                                        |   |
| Of        |   |   |         |   |   |   |                                        |   |
| fice</td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <td>Con   |   |   |         |   |   |   |                                        |   |
| struction |   |   |         |   |   |   |                                        |   |
| Contr     |   |   |         |   |   |   |                                        |   |
| acts</td> |   |   |         |   |   |   |                                        |   |
| <td>Total |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| value     |   |   |         |   |   |   |                                        |   |
| is        |   |   |         |   |   |   |                                        |   |
| $500      |   |   |         |   |   |   |                                        |   |
| ,000</td> |   |   |         |   |   |   |                                        |   |
| <td>Co    |   |   |         |   |   |   |                                        |   |
| ntracting |   |   |         |   |   |   |                                        |   |
| Of        |   |   |         |   |   |   |                                        |   |
| fice</td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| clas      |   |   |         |   |   |   |                                        |   |
| s="even"> |   |   |         |   |   |   |                                        |   |
| <td><s    |   |   |         |   |   |   |                                        |   |
| trong>All |   |   |         |   |   |   |                                        |   |
| Ot        |   |   |         |   |   |   |                                        |   |
| hers</str |   |   |         |   |   |   |                                        |   |
| ong></td> |   |   |         |   |   |   |                                        |   |
| <td></td> |   |   |         |   |   |   |                                        |   |
| <td></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <td><ul>  |   |   |         |   |   |   |                                        |   |
| <li><p>D  |   |   |         |   |   |   |                                        |   |
| efinitive |   |   |         |   |   |   |                                        |   |
| Contracts |   |   |         |   |   |   |                                        |   |
| (Base     |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| Option    |   |   |         |   |   |   |                                        |   |
| Years)    |   |   |         |   |   |   |                                        |   |
| (         |   |   |         |   |   |   |                                        |   |
| excluding |   |   |         |   |   |   |                                        |   |
| A&amp;E   |   |   |         |   |   |   |                                        |   |
| ,Con      |   |   |         |   |   |   |                                        |   |
| struction |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| en        |   |   |         |   |   |   |                                        |   |
| titlement |   |   |         |   |   |   |                                        |   |
| payouts)  |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| /ul></td> |   |   |         |   |   |   |                                        |   |
| <td       |   |   |         |   |   |   |                                        |   |
| ><p>Total |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| value     |   |   |         |   |   |   |                                        |   |
| is:</p>   |   |   |         |   |   |   |                                        |   |
| <ul>      |   |   |         |   |   |   |                                        |   |
| <li><p    |   |   |         |   |   |   |                                        |   |
| >$100,000 |   |   |         |   |   |   |                                        |   |
| (Civilian |   |   |         |   |   |   |                                        |   |
| agency)   |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li><p    |   |   |         |   |   |   |                                        |   |
| >$100,000 |   |   |         |   |   |   |                                        |   |
| for DoD   |   |   |         |   |   |   |                                        |   |
| fuels     |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| h         |   |   |         |   |   |   |                                        |   |
| ealthcare |   |   |         |   |   |   |                                        |   |
| m         |   |   |         |   |   |   |                                        |   |
| anagement |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li><p>$  |   |   |         |   |   |   |                                        |   |
| 1,000,000 |   |   |         |   |   |   |                                        |   |
| (other    |   |   |         |   |   |   |                                        |   |
| DoD)      |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li><p>$  |   |   |         |   |   |   |                                        |   |
| 5,000,000 |   |   |         |   |   |   |                                        |   |
| Systems   |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| o         |   |   |         |   |   |   |                                        |   |
| perations |   |   |         |   |   |   |                                        |   |
| (DFARS    |   |   |         |   |   |   |                                        |   |
| 242       |   |   |         |   |   |   |                                        |   |
| .1502.(a) |   |   |         |   |   |   |                                        |   |
| (1))      |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| /ul></td> |   |   |         |   |   |   |                                        |   |
| <td>Co    |   |   |         |   |   |   |                                        |   |
| ntracting |   |   |         |   |   |   |                                        |   |
| Of        |   |   |         |   |   |   |                                        |   |
| fice</td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| clas      |   |   |         |   |   |   |                                        |   |
| s="even"> |   |   |         |   |   |   |                                        |   |
| <td><ul>  |   |   |         |   |   |   |                                        |   |
| <li><p>I  |   |   |         |   |   |   |                                        |   |
| ndefinite |   |   |         |   |   |   |                                        |   |
| Delivery  |   |   |         |   |   |   |                                        |   |
| Vehicle   |   |   |         |   |   |   |                                        |   |
| (IDV)     |   |   |         |   |   |   |                                        |   |
| Contracts |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| </ul>     |   |   |         |   |   |   |                                        |   |
| <p>(Base  |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| Option    |   |   |         |   |   |   |                                        |   |
| Years)    |   |   |         |   |   |   |                                        |   |
| (         |   |   |         |   |   |   |                                        |   |
| excluding |   |   |         |   |   |   |                                        |   |
| A&amp;E   |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| Con       |   |   |         |   |   |   |                                        |   |
| struction |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| en        |   |   |         |   |   |   |                                        |   |
| titlement |   |   |         |   |   |   |                                        |   |
| payouts)  |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| <td>Total |   |   |         |   |   |   |                                        |   |
| <u>cumul  |   |   |         |   |   |   |                                        |   |
| ative</u> |   |   |         |   |   |   |                                        |   |
| dollar    |   |   |         |   |   |   |                                        |   |
| value     |   |   |         |   |   |   |                                        |   |
| of the    |   |   |         |   |   |   |                                        |   |
| IDV       |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| exceeds   |   |   |         |   |   |   |                                        |   |
| $1,000    |   |   |         |   |   |   |                                        |   |
| ,000</td> |   |   |         |   |   |   |                                        |   |
| <td>IDV   |   |   |         |   |   |   |                                        |   |
| Co        |   |   |         |   |   |   |                                        |   |
| ntracting |   |   |         |   |   |   |                                        |   |
| Of        |   |   |         |   |   |   |                                        |   |
| fice</td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <td><ul>  |   |   |         |   |   |   |                                        |   |
| <li><p>I  |   |   |         |   |   |   |                                        |   |
| ndefinite |   |   |         |   |   |   |                                        |   |
| Delivery  |   |   |         |   |   |   |                                        |   |
| Vehicle   |   |   |         |   |   |   |                                        |   |
| (IDV)     |   |   |         |   |   |   |                                        |   |
| Orders:   |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| </ul>     |   |   |         |   |   |   |                                        |   |
| <ul>      |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| li><p>FSS |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li       |   |   |         |   |   |   |                                        |   |
| ><p>GWACs |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| li><p>MAC |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <l        |   |   |         |   |   |   |                                        |   |
| i><p>Task |   |   |         |   |   |   |                                        |   |
| Orders    |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| /ul></td> |   |   |         |   |   |   |                                        |   |
| <td><p>I  |   |   |         |   |   |   |                                        |   |
| ndividual |   |   |         |   |   |   |                                        |   |
| order     |   |   |         |   |   |   |                                        |   |
| or        |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| umulative |   |   |         |   |   |   |                                        |   |
| order     |   |   |         |   |   |   |                                        |   |
| value     |   |   |         |   |   |   |                                        |   |
| is:</p>   |   |   |         |   |   |   |                                        |   |
| <ul>      |   |   |         |   |   |   |                                        |   |
| <li><p    |   |   |         |   |   |   |                                        |   |
| >$100,000 |   |   |         |   |   |   |                                        |   |
| (Civilian |   |   |         |   |   |   |                                        |   |
| Agency)   |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li><p>$  |   |   |         |   |   |   |                                        |   |
| 1,000,000 |   |   |         |   |   |   |                                        |   |
| (DoD)     |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| /ul></td> |   |   |         |   |   |   |                                        |   |
| <td       |   |   |         |   |   |   |                                        |   |
| >Ordering |   |   |         |   |   |   |                                        |   |
| Of        |   |   |         |   |   |   |                                        |   |
| fice</td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| clas      |   |   |         |   |   |   |                                        |   |
| s="even"> |   |   |         |   |   |   |                                        |   |
| <td><ul>  |   |   |         |   |   |   |                                        |   |
| <li><p>In |   |   |         |   |   |   |                                        |   |
| teragency |   |   |         |   |   |   |                                        |   |
| a         |   |   |         |   |   |   |                                        |   |
| greements |   |   |         |   |   |   |                                        |   |
| of any    |   |   |         |   |   |   |                                        |   |
| kind      |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| /ul></td> |   |   |         |   |   |   |                                        |   |
| <td>Any   |   |   |         |   |   |   |                                        |   |
| value     |   |   |         |   |   |   |                                        |   |
| deemed    |   |   |         |   |   |   |                                        |   |
| worth     |   |   |         |   |   |   |                                        |   |
| reporting |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| sharing   |   |   |         |   |   |   |                                        |   |
| with      |   |   |         |   |   |   |                                        |   |
| other     |   |   |         |   |   |   |                                        |   |
| agency    |   |   |         |   |   |   |                                        |   |
| source    |   |   |         |   |   |   |                                        |   |
| selection |   |   |         |   |   |   |                                        |   |
| offic     |   |   |         |   |   |   |                                        |   |
| ials</td> |   |   |         |   |   |   |                                        |   |
| <td>Any   |   |   |         |   |   |   |                                        |   |
| part      |   |   |         |   |   |   |                                        |   |
| icipating |   |   |         |   |   |   |                                        |   |
| signatory |   |   |         |   |   |   |                                        |   |
| agency    |   |   |         |   |   |   |                                        |   |
| on the    |   |   |         |   |   |   |                                        |   |
| agreement |   |   |         |   |   |   |                                        |   |
| or        |   |   |         |   |   |   |                                        |   |
| memora    |   |   |         |   |   |   |                                        |   |
| ndum</td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| </tbody>  |   |   |         |   |   |   |                                        |   |
| </table>  |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
| **Exhibit |   |   |         |   |   |   |                                        |   |
| 3-1**     |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
| >         |   |   |         |   |   |   |                                        |   |
| **Note:** |   |   |         |   |   |   |                                        |   |
| > I       |   |   |         |   |   |   |                                        |   |
| ndividual |   |   |         |   |   |   |                                        |   |
| >         |   |   |         |   |   |   |                                        |   |
|  agencies |   |   |         |   |   |   |                                        |   |
| > may     |   |   |         |   |   |   |                                        |   |
| > have    |   |   |         |   |   |   |                                        |   |
| > lower   |   |   |         |   |   |   |                                        |   |
| > th      |   |   |         |   |   |   |                                        |   |
| resholds. |   |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       | # |   |         | I |   |   |                                        |   |
|           | # |   |         | t |   |   |                                        |   |
|           | # |   |         | m |   |   |                                        |   |
|           |   |   |         | a |   |   |                                        |   |
|           | B |   |         | y |   |   |                                        |   |
|           | e |   |         | b |   |   |                                        |   |
|           | s |   |         | e |   |   |                                        |   |
|           | t |   |         | i |   |   |                                        |   |
|           |   |   |         | n |   |   |                                        |   |
|           |   |   |         | t |   |   |                                        |   |
|           | # |   |         | h |   |   |                                        |   |
|           | # |   |         | e |   |   |                                        |   |
|           | # |   |         | G |   |   |                                        |   |
|           |   |   |         | o |   |   |                                        |   |
|           | I |   |         | v |   |   |                                        |   |
|           | n |   |         | e |   |   |                                        |   |
|           | t |   |         | r |   |   |                                        |   |
|           | e |   |         | n |   |   |                                        |   |
|           | r |   |         | m |   |   |                                        |   |
|           | e |   |         | e |   |   |                                        |   |
|           | s |   |         | n |   |   |                                        |   |
|           | t |   |         | t |   |   |                                        |   |
|           |   |   |         | ' |   |   |                                        |   |
|           |   |   |         | s |   |   |                                        |   |
|           |   |   |         | b |   |   |                                        |   |
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|           |   |   |         | C |   |   |                                        |   |
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|           |   |   |         | i |   |   |                                        |   |
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|           |   |   |         | q |   |   |                                        |   |
|           |   |   |         | u |   |   |                                        |   |
|           |   |   |         | a |   |   |                                        |   |
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|           |   |   |         | l |   |   |                                        |   |
|           |   |   |         | y |   |   |                                        |   |
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+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       | ! |   |         |   |   |   |                                        |   |
|           | [ |   |         |   |   |   |                                        |   |
|           | ] |   |         |   |   |   |                                        |   |
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|           | 1 |   |         |   |   |   |                                        |   |
|           | . |   |         |   |   |   |                                        |   |
|           | w |   |         |   |   |   |                                        |   |
|           | m |   |         |   |   |   |                                        |   |
|           | f |   |         |   |   |   |                                        |   |
|           | ) |   |         |   |   |   |                                        |   |
|           | { |   |         |   |   |   |                                        |   |
|           | w |   |         |   |   |   |                                        |   |
|           | i |   |         |   |   |   |                                        |   |
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|           | = |   |         |   |   |   |                                        |   |
|           | " |   |         |   |   |   |                                        |   |
|           | 1 |   |         |   |   |   |                                        |   |
|           | . |   |         |   |   |   |                                        |   |
|           | 1 |   |         |   |   |   |                                        |   |
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|           | 8 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | i |   |         |   |   |   |                                        |   |
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|           | h |   |         |   |   |   |                                        |   |
|           | e |   |         |   |   |   |                                        |   |
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|           | . |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 6 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | 1 |   |         |   |   |   |                                        |   |
|           | 9 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 4 |   |         |   |   |   |                                        |   |
|           | 3 |   |         |   |   |   |                                        |   |
|           | i |   |         |   |   |   |                                        |   |
|           | n |   |         |   |   |   |                                        |   |
|           | " |   |         |   |   |   |                                        |   |
|           | } |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ##        |   |   |         |   |   |   |                                        |   |
|  Step 2 - |   |   |         |   |   |   |                                        |   |
| - Select  |   |   |         |   |   |   |                                        |   |
| the Best  |   |   |         |   |   |   |                                        |   |
| Approach  |   |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       | I |   |         |   |   |   |                                        |   |
|           | f |   |         |   |   |   |                                        |   |
|           | a |   |         |   |   |   |                                        |   |
|           | r |   |         |   |   |   |                                        |   |
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|           | p |   |         |   |   |   |                                        |   |
|           | o |   |         |   |   |   |                                        |   |
|           | r |   |         |   |   |   |                                        |   |
|           | t |   |         |   |   |   |                                        |   |
|           | i |   |         |   |   |   |                                        |   |
|           | s |   |         |   |   |   |                                        |   |
|           | d |   |         |   |   |   |                                        |   |
|           | e |   |         |   |   |   |                                        |   |
|           | t |   |         |   |   |   |                                        |   |
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|           | t |   |         |   |   |   |                                        |   |
|           | h |   |         |   |   |   |                                        |   |
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|           | d |   |         |   |   |   |                                        |   |
|           | o |   |         |   |   |   |                                        |   |
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|           | u |   |         |   |   |   |                                        |   |
|           | m |   |         |   |   |   |                                        |   |
|           | e |   |         |   |   |   |                                        |   |
|           | n |   |         |   |   |   |                                        |   |
|           | t |   |         |   |   |   |                                        |   |
|           | i |   |         |   |   |   |                                        |   |
|           | n |   |         |   |   |   |                                        |   |
|           | g |   |         |   |   |   |                                        |   |
|           | p |   |         |   |   |   |                                        |   |
|           | e |   |         |   |   |   |                                        |   |
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|           | m |   |         |   |   |   |                                        |   |
|           | a |   |         |   |   |   |                                        |   |
|           | n |   |         |   |   |   |                                        |   |
|           | c |   |         |   |   |   |                                        |   |
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|           | i |   |         |   |   |   |                                        |   |
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|           | n |   |         |   |   |   |                                        |   |
|           | . |   |         |   |   |   |                                        |   |
|           | C |   |         |   |   |   |                                        |   |
|           | o |   |         |   |   |   |                                        |   |
|           | n |   |         |   |   |   |                                        |   |
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+-----------+---+---+---------+---+---+---+----------------------------------------+---+
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|           |   | d |         |   |   |   |                                        |   |
|           |   | y |         |   |   |   |                                        |   |
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|           |   | t |         |   |   |   |                                        |   |
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|           |   | b |         |   |   |   |                                        |   |
|           |   | l |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | > |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   | * |         |   |   |   |                                        |   |
|           |   | * |         |   |   |   |                                        |   |
|           |   | E |         |   |   |   |                                        |   |
|           |   | x |         |   |   |   |                                        |   |
|           |   | h |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | b |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | 3 |         |   |   |   |                                        |   |
|           |   | - |         |   |   |   |                                        |   |
|           |   | 3 |         |   |   |   |                                        |   |
|           |   | * |         |   |   |   |                                        |   |
|           |   | * |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   |   |         |   |   |   | No additional documentation will be    |   |
|           |   |   |         |   |   |   | necessary by contracting officials     |   |
|           |   |   |         |   |   |   | since the agency system collects the   |   |
|           |   |   |         |   |   |   | actual performance data for timeliness |   |
|           |   |   |         |   |   |   | and quality. If your agency does not   |   |
|           |   |   |         |   |   |   | supply statistical data to the         |   |
|           |   |   |         |   |   |   | automated system, you need to do a     |   |
|           |   |   |         |   |   |   | simple questionnaire. (see next        |   |
|           |   |   |         |   |   |   | section)                               |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   | # |         |   |   |   | A contractor's performance is          |   |
|           |   | # |         |   |   |   | generally evaluated to assess          |   |
|           |   | # |         |   |   |   | compliance with the contract. As a     |   |
|           |   |   |         |   |   |   | minimum there are four distinct        |   |
|           |   | E |         |   |   |   | elements:                              |   |
|           |   | v |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   | 1.  Quality                            |   |
|           |   | l |         |   |   |   |                                        |   |
|           |   | u |         |   |   |   | 2.  Cost control (not applicable for   |   |
|           |   | a |         |   |   |   |     fixed price contracts)             |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | o |         |   |   |   | 3.  Timeliness                         |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   | 4.  Business relations                 |   |
|           |   | P |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   | While each element is important, it is |   |
|           |   | e |         |   |   |   | the combination of all four and any    |   |
|           |   | p |         |   |   |   | other applicable elements that provide |   |
|           |   | a |         |   |   |   | the most accurate picture of           |   |
|           |   | r |         |   |   |   | contractor performance.                |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | d |         |   |   |   | **Recommendation:** In addition to the |   |
|           |   |   |         |   |   |   | four basic elements, reports should    |   |
|           |   | R |         |   |   |   | provide an opportunity for the         |   |
|           |   | e |         |   |   |   | evaluators to state if they would like |   |
|           |   | p |         |   |   |   | to use this contractor again and       |   |
|           |   | o |         |   |   |   | briefly to state why.                  |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   | **Types of Reports:** There are three  |   |
|           |   | s |         |   |   |   | types of evaluator-prepared            |   |
|           |   |   |         |   |   |   | performance information reports that   |   |
|           |   | ( |         |   |   |   | will be available for documenting a    |   |
|           |   | C |         |   |   |   | contractor's performance:              |   |
|           |   | u |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   |  --------------- --------------------- |   |
|           |   | e |         |   |   |   |   **Type of       **Availability**     |   |
|           |   | n |         |   |   |   |   Report**                             |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |   Questionnaire   Future capability    |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | n |         |   |   |   |   Simple Report   Limited current      |   |
|           |   | d |         |   |   |   |                   capability, with     |   |
|           |   |   |         |   |   |   |                   expanded             |   |
|           |   | F |         |   |   |   |                   functionality in the |   |
|           |   | u |         |   |   |   |                   future               |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | u |         |   |   |   |   Complex Report  Current capability   |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |  --------------- --------------------- |   |
|           |   | ) |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   | # |         |   |   |   | The future questionnaire report will   |   |
|           |   | # |         |   |   |   | be limited to a simple four question   |   |
|           |   | # |         |   |   |   | yes/no questionnaire covering the most |   |
|           |   |   |         |   |   |   | relevant information source selection  |   |
|           |   | Q |         |   |   |   | evaluators would need to know about a  |   |
|           |   | u |         |   |   |   | contractor's performance on any        |   |
|           |   | e |         |   |   |   | specific contract:                     |   |
|           |   | s |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   | 1.  Was the contract completed on      |   |
|           |   | i |         |   |   |   |     time?                              |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | n |         |   |   |   | -   *The contractor's adherence to     |   |
|           |   | n |         |   |   |   |     contract schedules, including the  |   |
|           |   | a |         |   |   |   |     administrative aspects of          |   |
|           |   | i |         |   |   |   |     performance*                       |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   | 2.  Was the contract cost as agreed?   |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   | ( |         |   |   |   | -   *The contractor's record of        |   |
|           |   | F |         |   |   |   |     forecasting and controlling costs* |   |
|           |   | u |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   | 3.  Were the deliverables delivered or |   |
|           |   | u |         |   |   |   |     performed as specified in the      |   |
|           |   | r |         |   |   |   |     contract?                          |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   | -   *The contractor's record of        |   |
|           |   | R |         |   |   |   |     conforming to contract             |   |
|           |   | e |         |   |   |   |     requirements and to standards of   |   |
|           |   | p |         |   |   |   |     good workmanship*                  |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   | 4.  Did the contractor perform in a    |   |
|           |   | t |         |   |   |   |     professional and business-like     |   |
|           |   | ) |         |   |   |   |     manner?                            |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   | -   *The contractor's history of       |   |
|           |   |   |         |   |   |   |     reasonable and cooperative         |   |
|           |   |   |         |   |   |   |     behavior and commitment to         |   |
|           |   |   |         |   |   |   |     customer satisfaction; and         |   |
|           |   |   |         |   |   |   |     generally*                         |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   | -   *The contractor's business-like    |   |
|           |   |   |         |   |   |   |     concern for the interest of the    |   |
|           |   |   |         |   |   |   |     customer*                          |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   | -   *Compliance with Government        |   |
|           |   |   |         |   |   |   |     requirements, such as              |   |
|           |   |   |         |   |   |   |     subcontracting plan goals*         |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
|           |   | # |         |   |   |   | The questions will be answered as a    |   |
|           |   | # |         |   |   |   | simple yes or no. In addition, the     |   |
|           |   | # |         |   |   |   | reviewer will need to either recommend |   |
|           |   |   |         |   |   |   | this contractor for future work or     |   |
|           |   | R |         |   |   |   | warn others to proceed with caution. A |   |
|           |   | e |         |   |   |   | brief narrative may be provided to     |   |
|           |   | c |         |   |   |   | explain the questions' answers.        |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | m |         |   |   |   | This type of report should be:         |   |
|           |   | m |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   | -   considered for low risk,           |   |
|           |   | n |         |   |   |   |     complexity and dollar value-type   |   |
|           |   | d |         |   |   |   |     contracts                          |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   | -   prepared at the end of the         |   |
|           |   | i |         |   |   |   |     contract period                    |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | n |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| **Exhibit |   | T |         |   |   |   |                                        |   |
| 3-4**     |   | y |         |   |   |   |                                        |   |
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+-----------+---+---+---------+---+---+---+----------------------------------------+---+
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|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   | t |   |                                        |   |
|           |   |   |         |   | h |   |                                        |   |
|           |   |   |         |   | e |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   | c |   |                                        |   |
|           |   |   |         |   | o |   |                                        |   |
|           |   |   |         |   | n |   |                                        |   |
|           |   |   |         |   | t |   |                                        |   |
|           |   |   |         |   | r |   |                                        |   |
|           |   |   |         |   | a |   |                                        |   |
|           |   |   |         |   | c |   |                                        |   |
|           |   |   |         |   | t |   |                                        |   |
|           |   |   |         |   | : |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   | T |         |   |   |   |                                        |   |
|           |   | y |         |   |   |   |                                        |   |
| **Exhibit |   | p |         |   |   |   |                                        |   |
| 3-5**     |   | i |         |   |   |   |                                        |   |
|           |   | c |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | l |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | x |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | m |         |   |   |   |                                        |   |
|           |   | p |         |   |   |   |                                        |   |
|           |   | l |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | f |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | c |         |   |   |   |                                        |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | n |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | c |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | u |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | l |         |   |   |   |                                        |   |
|           |   | s |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | u |         |   |   |   |                                        |   |
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|           |   | t |         |   |   |   |                                        |   |
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|           |   | w |         |   |   |   |                                        |   |
|           |   | h |         |   |   |   |                                        |   |
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|           |   | n |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | s |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | m |         |   |   |   |                                        |   |
|           |   | p |         |   |   |   |                                        |   |
|           |   | l |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | p |         |   |   |   |                                        |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | w |         |   |   |   |                                        |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | u |         |   |   |   |                                        |   |
|           |   | l |         |   |   |   |                                        |   |
|           |   | d |         |   |   |   |                                        |   |
|           |   | b |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | h |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | b |         |   |   |   |                                        |   |
|           |   | e |         |   |   |   |                                        |   |
|           |   | s |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | p |         |   |   |   |                                        |   |
|           |   | p |         |   |   |   |                                        |   |
|           |   | r |         |   |   |   |                                        |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | a |         |   |   |   |                                        |   |
|           |   | c |         |   |   |   |                                        |   |
|           |   | h |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | s |         |   |   |   |                                        |   |
|           |   | s |         |   |   |   |                                        |   |
|           |   | h |         |   |   |   |                                        |   |
|           |   | o |         |   |   |   |                                        |   |
|           |   | w |         |   |   |   |                                        |   |
|           |   | n |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | n |         |   |   |   |                                        |   |
|           |   | E |         |   |   |   |                                        |   |
|           |   | x |         |   |   |   |                                        |   |
|           |   | h |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | b |         |   |   |   |                                        |   |
|           |   | i |         |   |   |   |                                        |   |
|           |   | t |         |   |   |   |                                        |   |
|           |   | 3 |         |   |   |   |                                        |   |
|           |   | - |         |   |   |   |                                        |   |
|           |   | 5 |         |   |   |   |                                        |   |
|           |   | . |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| > Simple  |   |   |         |   |   |   |                                        |   |
| > Report  |   |   |         |   |   |   |                                        |   |
| > Example |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
| <table>   |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| colgroup> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| styl      |   |   |         |   |   |   |                                        |   |
| e="width: |   |   |         |   |   |   |                                        |   |
|  100%" /> |   |   |         |   |   |   |                                        |   |
| </        |   |   |         |   |   |   |                                        |   |
| colgroup> |   |   |         |   |   |   |                                        |   |
| <tbody>   |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <td><p><  |   |   |         |   |   |   |                                        |   |
| strong>Co |   |   |         |   |   |   |                                        |   |
| ntractual |   |   |         |   |   |   |                                        |   |
| S         |   |   |         |   |   |   |                                        |   |
| ituation: |   |   |         |   |   |   |                                        |   |
| </strong> |   |   |         |   |   |   |                                        |   |
| <em>This  |   |   |         |   |   |   |                                        |   |
| approach  |   |   |         |   |   |   |                                        |   |
| covers    |   |   |         |   |   |   |                                        |   |
| a wide    |   |   |         |   |   |   |                                        |   |
| range     |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| contracts |   |   |         |   |   |   |                                        |   |
| from      |   |   |         |   |   |   |                                        |   |
| multiple- |   |   |         |   |   |   |                                        |   |
| delivery, |   |   |         |   |   |   |                                        |   |
| multiple  |   |   |         |   |   |   |                                        |   |
| line      |   |   |         |   |   |   |                                        |   |
| item      |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| ommercial |   |   |         |   |   |   |                                        |   |
| products  |   |   |         |   |   |   |                                        |   |
| to        |   |   |         |   |   |   |                                        |   |
| pro       |   |   |         |   |   |   |                                        |   |
| fessional |   |   |         |   |   |   |                                        |   |
| services  |   |   |         |   |   |   |                                        |   |
| contracts |   |   |         |   |   |   |                                        |   |
| requiring |   |   |         |   |   |   |                                        |   |
| si        |   |   |         |   |   |   |                                        |   |
| gnificant |   |   |         |   |   |   |                                        |   |
| G         |   |   |         |   |   |   |                                        |   |
| overnment |   |   |         |   |   |   |                                        |   |
| reviews   |   |   |         |   |   |   |                                        |   |
| or        |   |   |         |   |   |   |                                        |   |
| testing.  |   |   |         |   |   |   |                                        |   |
| </em></p> |   |   |         |   |   |   |                                        |   |
| <p><em    |   |   |         |   |   |   |                                        |   |
| >Examples |   |   |         |   |   |   |                                        |   |
| include:  |   |   |         |   |   |   |                                        |   |
| </em></p> |   |   |         |   |   |   |                                        |   |
| <ul>      |   |   |         |   |   |   |                                        |   |
| <li       |   |   |         |   |   |   |                                        |   |
| ><p><em>A |   |   |         |   |   |   |                                        |   |
| simple    |   |   |         |   |   |   |                                        |   |
| mess      |   |   |         |   |   |   |                                        |   |
| attendant |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| for a     |   |   |         |   |   |   |                                        |   |
| small     |   |   |         |   |   |   |                                        |   |
| dining    |   |   |         |   |   |   |                                        |   |
| h         |   |   |         |   |   |   |                                        |   |
| all.</em> |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| li><p><em |   |   |         |   |   |   |                                        |   |
| >Contract |   |   |         |   |   |   |                                        |   |
| for IT    |   |   |         |   |   |   |                                        |   |
| support   |   |   |         |   |   |   |                                        |   |
| serv      |   |   |         |   |   |   |                                        |   |
| ices</em> |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li>      |   |   |         |   |   |   |                                        |   |
| <p><em>Pr |   |   |         |   |   |   |                                        |   |
| ocurement |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| Fleet     |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| vehicles  |   |   |         |   |   |   |                                        |   |
| with      |   |   |         |   |   |   |                                        |   |
| d         |   |   |         |   |   |   |                                        |   |
| eliveries |   |   |         |   |   |   |                                        |   |
| country-  |   |   |         |   |   |   |                                        |   |
| wide</em> |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li><     |   |   |         |   |   |   |                                        |   |
| p><em>One |   |   |         |   |   |   |                                        |   |
| of the    |   |   |         |   |   |   |                                        |   |
| ongoing   |   |   |         |   |   |   |                                        |   |
| periodic  |   |   |         |   |   |   |                                        |   |
| ev        |   |   |         |   |   |   |                                        |   |
| aluations |   |   |         |   |   |   |                                        |   |
| of a      |   |   |         |   |   |   |                                        |   |
| phase     |   |   |         |   |   |   |                                        |   |
| of a      |   |   |         |   |   |   |                                        |   |
| larger    |   |   |         |   |   |   |                                        |   |
| cont      |   |   |         |   |   |   |                                        |   |
| ract</em> |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li>      |   |   |         |   |   |   |                                        |   |
| <p><em>Pr |   |   |         |   |   |   |                                        |   |
| ocurement |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| spare     |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| repair    |   |   |         |   |   |   |                                        |   |
| p         |   |   |         |   |   |   |                                        |   |
| arts</em> |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| </ul>     |   |   |         |   |   |   |                                        |   |
| <p><      |   |   |         |   |   |   |                                        |   |
| strong>As |   |   |         |   |   |   |                                        |   |
| sessment: |   |   |         |   |   |   |                                        |   |
| </strong> |   |   |         |   |   |   |                                        |   |
| This      |   |   |         |   |   |   |                                        |   |
| type of   |   |   |         |   |   |   |                                        |   |
| review    |   |   |         |   |   |   |                                        |   |
| is        |   |   |         |   |   |   |                                        |   |
| reserved  |   |   |         |   |   |   |                                        |   |
| for       |   |   |         |   |   |   |                                        |   |
| s         |   |   |         |   |   |   |                                        |   |
| ituations |   |   |         |   |   |   |                                        |   |
| w         |   |   |         |   |   |   |                                        |   |
| here:</p> |   |   |         |   |   |   |                                        |   |
| <ul>      |   |   |         |   |   |   |                                        |   |
| <li><p>I  |   |   |         |   |   |   |                                        |   |
| ndividual |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| ontracts, |   |   |         |   |   |   |                                        |   |
| with      |   |   |         |   |   |   |                                        |   |
| terms     |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| co        |   |   |         |   |   |   |                                        |   |
| nditions, |   |   |         |   |   |   |                                        |   |
| clauses,  |   |   |         |   |   |   |                                        |   |
| deli      |   |   |         |   |   |   |                                        |   |
| verables, |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| go        |   |   |         |   |   |   |                                        |   |
| als/plans |   |   |         |   |   |   |                                        |   |
| that      |   |   |         |   |   |   |                                        |   |
| need to   |   |   |         |   |   |   |                                        |   |
| be        |   |   |         |   |   |   |                                        |   |
| assessed, |   |   |         |   |   |   |                                        |   |
| are       |   |   |         |   |   |   |                                        |   |
| used      |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| </ul>     |   |   |         |   |   |   |                                        |   |
| <ul>      |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| li><p>The |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| may or    |   |   |         |   |   |   |                                        |   |
| may not   |   |   |         |   |   |   |                                        |   |
| be        |   |   |         |   |   |   |                                        |   |
| technical |   |   |         |   |   |   |                                        |   |
| in        |   |   |         |   |   |   |                                        |   |
| nature    |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| li><p>The |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| may or    |   |   |         |   |   |   |                                        |   |
| may not   |   |   |         |   |   |   |                                        |   |
| have a    |   |   |         |   |   |   |                                        |   |
| co        |   |   |         |   |   |   |                                        |   |
| ntracting |   |   |         |   |   |   |                                        |   |
| officer’s |   |   |         |   |   |   |                                        |   |
| repre     |   |   |         |   |   |   |                                        |   |
| sentative |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <li       |   |   |         |   |   |   |                                        |   |
| ><p>There |   |   |         |   |   |   |                                        |   |
| may be    |   |   |         |   |   |   |                                        |   |
| a         |   |   |         |   |   |   |                                        |   |
| problem   |   |   |         |   |   |   |                                        |   |
| r         |   |   |         |   |   |   |                                        |   |
| esolution |   |   |         |   |   |   |                                        |   |
| that      |   |   |         |   |   |   |                                        |   |
| has       |   |   |         |   |   |   |                                        |   |
| taken     |   |   |         |   |   |   |                                        |   |
| place     |   |   |         |   |   |   |                                        |   |
| that      |   |   |         |   |   |   |                                        |   |
| needs     |   |   |         |   |   |   |                                        |   |
| to be     |   |   |         |   |   |   |                                        |   |
| addressed |   |   |         |   |   |   |                                        |   |
| to put    |   |   |         |   |   |   |                                        |   |
| it in     |   |   |         |   |   |   |                                        |   |
| the       |   |   |         |   |   |   |                                        |   |
| proper    |   |   |         |   |   |   |                                        |   |
| pe        |   |   |         |   |   |   |                                        |   |
| rspective |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| li><p>The |   |   |         |   |   |   |                                        |   |
| extent    |   |   |         |   |   |   |                                        |   |
| or        |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| omplexity |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| ongoing   |   |   |         |   |   |   |                                        |   |
| periodic  |   |   |         |   |   |   |                                        |   |
| reporting |   |   |         |   |   |   |                                        |   |
| does      |   |   |         |   |   |   |                                        |   |
| not       |   |   |         |   |   |   |                                        |   |
| ne        |   |   |         |   |   |   |                                        |   |
| cessitate |   |   |         |   |   |   |                                        |   |
| a more    |   |   |         |   |   |   |                                        |   |
| complex   |   |   |         |   |   |   |                                        |   |
| report    |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| /ul></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| </tbody>  |   |   |         |   |   |   |                                        |   |
| </table>  |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
| >         |   |   |         |   |   |   |                                        |   |
| **Exhibit |   |   |         |   |   |   |                                        |   |
| > 3-5**   |   |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   |   | ### C   |   | T |   |                                        |   |
|           |   |   | omplex  |   | h |   |                                        |   |
|           |   |   | Report  |   | i |   |                                        |   |
|           |   |   | (Curren |   | s |   |                                        |   |
|           |   |   | tly ava |   | t |   |                                        |   |
|           |   |   | ilable) |   | y |   |                                        |   |
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|           |   |   |         |   | t |   |                                        |   |
|           |   |   |         |   | b |   |                                        |   |
|           |   |   |         |   | e |   |                                        |   |
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|           |   |   |         |   | T |   |                                        |   |
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|           |   |   |         |   | , |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
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|           |   |   |         |   | i |   |                                        |   |
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|           |   |   |         |   |   |   |                                        |   |
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|           |   |   |         |   | r |   |                                        |   |
|           |   |   |         |   | e |   |                                        |   |
|           |   |   |         |   | n |   |                                        |   |
|           |   |   |         |   | t |   |                                        |   |
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|           |   |   |         |   | p |   |                                        |   |
|           |   |   |         |   | h |   |                                        |   |
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|           |   |   |         |   | s |   |                                        |   |
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|           |   |   |         |   | t |   |                                        |   |
|           |   |   |         |   | h |   |                                        |   |
|           |   |   |         |   | e |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
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|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   | p |   |                                        |   |
|           |   |   |         |   | r |   |                                        |   |
|           |   |   |         |   | o |   |                                        |   |
|           |   |   |         |   | c |   |                                        |   |
|           |   |   |         |   | u |   |                                        |   |
|           |   |   |         |   | r |   |                                        |   |
|           |   |   |         |   | e |   |                                        |   |
|           |   |   |         |   | m |   |                                        |   |
|           |   |   |         |   | e |   |                                        |   |
|           |   |   |         |   | n |   |                                        |   |
|           |   |   |         |   | t |   |                                        |   |
|           |   |   |         |   | . |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| **Exhibit |   |   | Typical |   |   |   |                                        |   |
| 3-6**     |   |   | cont    |   |   |   |                                        |   |
|           |   |   | ractual |   |   |   |                                        |   |
|           |   |   | sit     |   |   |   |                                        |   |
|           |   |   | uations |   |   |   |                                        |   |
|           |   |   | when a  |   |   |   |                                        |   |
|           |   |   | complex |   |   |   |                                        |   |
|           |   |   | report  |   |   |   |                                        |   |
|           |   |   | would   |   |   |   |                                        |   |
|           |   |   | be the  |   |   |   |                                        |   |
|           |   |   | best    |   |   |   |                                        |   |
|           |   |   | a       |   |   |   |                                        |   |
|           |   |   | pproach |   |   |   |                                        |   |
|           |   |   | are     |   |   |   |                                        |   |
|           |   |   | shown   |   |   |   |                                        |   |
|           |   |   | in      |   |   |   |                                        |   |
|           |   |   | Exhibit |   |   |   |                                        |   |
|           |   |   | 3-6.    |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   |   | **      |   |   |   |                                        |   |
|           |   |   | Complex |   |   |   |                                        |   |
|           |   |   | Report  |   |   |   |                                        |   |
|           |   |   | Ex      |   |   |   |                                        |   |
|           |   |   | ample** |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   | <table> |   |   |   |                                        |   |
|           |   |   | <co     |   |   |   |                                        |   |
|           |   |   | lgroup> |   |   |   |                                        |   |
|           |   |   | <col    |   |   |   |                                        |   |
|           |   |   | s       |   |   |   |                                        |   |
|           |   |   | tyle="w |   |   |   |                                        |   |
|           |   |   | idth: 1 |   |   |   |                                        |   |
|           |   |   | 00%" /> |   |   |   |                                        |   |
|           |   |   | </co    |   |   |   |                                        |   |
|           |   |   | lgroup> |   |   |   |                                        |   |
|           |   |   | <tbody> |   |   |   |                                        |   |
|           |   |   | <tr     |   |   |   |                                        |   |
|           |   |   | class   |   |   |   |                                        |   |
|           |   |   | ="odd"> |   |   |   |                                        |   |
|           |   |   | <td><   |   |   |   |                                        |   |
|           |   |   | p><stro |   |   |   |                                        |   |
|           |   |   | ng>Cont |   |   |   |                                        |   |
|           |   |   | ractual |   |   |   |                                        |   |
|           |   |   | Situ    |   |   |   |                                        |   |
|           |   |   | ation</ |   |   |   |                                        |   |
|           |   |   | strong> |   |   |   |                                        |   |
|           |   |   | <em>    |   |   |   |                                        |   |
|           |   |   | <u>Best |   |   |   |                                        |   |
|           |   |   | used    |   |   |   |                                        |   |
|           |   |   | on      |   |   |   |                                        |   |
|           |   |   | co      |   |   |   |                                        |   |
|           |   |   | ntracts |   |   |   |                                        |   |
|           |   |   | such    |   |   |   |                                        |   |
|           |   |   | as      |   |   |   |                                        |   |
|           |   |   | :</u></ |   |   |   |                                        |   |
|           |   |   | em></p> |   |   |   |                                        |   |
|           |   |   | <ul>    |   |   |   |                                        |   |
|           |   |   | <       |   |   |   |                                        |   |
|           |   |   | li><p>< |   |   |   |                                        |   |
|           |   |   | em>Ship |   |   |   |                                        |   |
|           |   |   | main    |   |   |   |                                        |   |
|           |   |   | tenance |   |   |   |                                        |   |
|           |   |   | and     |   |   |   |                                        |   |
|           |   |   | repair  |   |   |   |                                        |   |
|           |   |   | con     |   |   |   |                                        |   |
|           |   |   | tracts. |   |   |   |                                        |   |
|           |   |   | </em></ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <       |   |   |   |                                        |   |
|           |   |   | li><p>< |   |   |   |                                        |   |
|           |   |   | em>Base |   |   |   |                                        |   |
|           |   |   | Ope     |   |   |   |                                        |   |
|           |   |   | rations |   |   |   |                                        |   |
|           |   |   | and     |   |   |   |                                        |   |
|           |   |   | Support |   |   |   |                                        |   |
|           |   |   | S       |   |   |   |                                        |   |
|           |   |   | ervices |   |   |   |                                        |   |
|           |   |   | (BOSS)  |   |   |   |                                        |   |
|           |   |   | con     |   |   |   |                                        |   |
|           |   |   | tracts. |   |   |   |                                        |   |
|           |   |   | </em></ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <li><p> |   |   |   |                                        |   |
|           |   |   | <em>Job |   |   |   |                                        |   |
|           |   |   | Order   |   |   |   |                                        |   |
|           |   |   | Co      |   |   |   |                                        |   |
|           |   |   | ntracts |   |   |   |                                        |   |
|           |   |   | (JOC).  |   |   |   |                                        |   |
|           |   |   | </em></ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <       |   |   |   |                                        |   |
|           |   |   | li><p>< |   |   |   |                                        |   |
|           |   |   | em>Test |   |   |   |                                        |   |
|           |   |   | and     |   |   |   |                                        |   |
|           |   |   | Eva     |   |   |   |                                        |   |
|           |   |   | luation |   |   |   |                                        |   |
|           |   |   | con     |   |   |   |                                        |   |
|           |   |   | tracts. |   |   |   |                                        |   |
|           |   |   | </em></ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <li>    |   |   |   |                                        |   |
|           |   |   | <p><em> |   |   |   |                                        |   |
|           |   |   | A&amp;E |   |   |   |                                        |   |
|           |   |   | and     |   |   |   |                                        |   |
|           |   |   | const   |   |   |   |                                        |   |
|           |   |   | ruction |   |   |   |                                        |   |
|           |   |   | p       |   |   |   |                                        |   |
|           |   |   | rojects |   |   |   |                                        |   |
|           |   |   | </em></ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <li>    |   |   |   |                                        |   |
|           |   |   | <p><em> |   |   |   |                                        |   |
|           |   |   | Weapons |   |   |   |                                        |   |
|           |   |   | systems |   |   |   |                                        |   |
|           |   |   | procu   |   |   |   |                                        |   |
|           |   |   | rements |   |   |   |                                        |   |
|           |   |   | </em></ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | </ul>   |   |   |   |                                        |   |
|           |   |   | <p>     |   |   |   |                                        |   |
|           |   |   | <strong |   |   |   |                                        |   |
|           |   |   | >Assess |   |   |   |                                        |   |
|           |   |   | ment:</ |   |   |   |                                        |   |
|           |   |   | strong> |   |   |   |                                        |   |
|           |   |   | This    |   |   |   |                                        |   |
|           |   |   | type    |   |   |   |                                        |   |
|           |   |   | of      |   |   |   |                                        |   |
|           |   |   | report  |   |   |   |                                        |   |
|           |   |   | is      |   |   |   |                                        |   |
|           |   |   | r       |   |   |   |                                        |   |
|           |   |   | eserved |   |   |   |                                        |   |
|           |   |   | for     |   |   |   |                                        |   |
|           |   |   | co      |   |   |   |                                        |   |
|           |   |   | ntracts |   |   |   |                                        |   |
|           |   |   | th      |   |   |   |                                        |   |
|           |   |   | at:</p> |   |   |   |                                        |   |
|           |   |   | <ul>    |   |   |   |                                        |   |
|           |   |   | <li     |   |   |   |                                        |   |
|           |   |   | ><p>Are |   |   |   |                                        |   |
|           |   |   | highly  |   |   |   |                                        |   |
|           |   |   | tech    |   |   |   |                                        |   |
|           |   |   | nical</ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <li><p> |   |   |   |                                        |   |
|           |   |   | Require |   |   |   |                                        |   |
|           |   |   | ex      |   |   |   |                                        |   |
|           |   |   | tensive |   |   |   |                                        |   |
|           |   |   | te      |   |   |   |                                        |   |
|           |   |   | chnical |   |   |   |                                        |   |
|           |   |   | input</ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <li><p> |   |   |   |                                        |   |
|           |   |   | Require |   |   |   |                                        |   |
|           |   |   | coor    |   |   |   |                                        |   |
|           |   |   | dinated |   |   |   |                                        |   |
|           |   |   | r       |   |   |   |                                        |   |
|           |   |   | eview</ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <li>    |   |   |   |                                        |   |
|           |   |   | <p>Have |   |   |   |                                        |   |
|           |   |   | compre  |   |   |   |                                        |   |
|           |   |   | hensive |   |   |   |                                        |   |
|           |   |   | c       |   |   |   |                                        |   |
|           |   |   | ontract |   |   |   |                                        |   |
|           |   |   | require |   |   |   |                                        |   |
|           |   |   | ments</ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | <li>    |   |   |   |                                        |   |
|           |   |   | <p>Have |   |   |   |                                        |   |
|           |   |   | sign    |   |   |   |                                        |   |
|           |   |   | ificant |   |   |   |                                        |   |
|           |   |   | problem |   |   |   |                                        |   |
|           |   |   | reso    |   |   |   |                                        |   |
|           |   |   | lutions |   |   |   |                                        |   |
|           |   |   | that    |   |   |   |                                        |   |
|           |   |   | may     |   |   |   |                                        |   |
|           |   |   | need    |   |   |   |                                        |   |
|           |   |   | to be   |   |   |   |                                        |   |
|           |   |   | di      |   |   |   |                                        |   |
|           |   |   | scussed |   |   |   |                                        |   |
|           |   |   | to      |   |   |   |                                        |   |
|           |   |   | put a   |   |   |   |                                        |   |
|           |   |   | contr   |   |   |   |                                        |   |
|           |   |   | actor’s |   |   |   |                                        |   |
|           |   |   | perf    |   |   |   |                                        |   |
|           |   |   | ormance |   |   |   |                                        |   |
|           |   |   | in      |   |   |   |                                        |   |
|           |   |   | its     |   |   |   |                                        |   |
|           |   |   | proper  |   |   |   |                                        |   |
|           |   |   | perspe  |   |   |   |                                        |   |
|           |   |   | ctive</ |   |   |   |                                        |   |
|           |   |   | p></li> |   |   |   |                                        |   |
|           |   |   | </u     |   |   |   |                                        |   |
|           |   |   | l></td> |   |   |   |                                        |   |
|           |   |   | </tr>   |   |   |   |                                        |   |
|           |   |   | <       |   |   |   |                                        |   |
|           |   |   | /tbody> |   |   |   |                                        |   |
|           |   |   | <       |   |   |   |                                        |   |
|           |   |   | /table> |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
|           |   |   | **      |   |   |   |                                        |   |
|           |   |   | Exhibit |   |   |   |                                        |   |
|           |   |   | 3-6**   |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   |   | G       |   |   |   |                                        |   |
|           |   |   | uidance |   |   |   |                                        |   |
| **Exhibit |   |   | for     |   |   |   |                                        |   |
| 3-7 to    |   |   | se      |   |   |   |                                        |   |
| Exhibit   |   |   | lecting |   |   |   |                                        |   |
| 3-9**     |   |   | the     |   |   |   |                                        |   |
|           |   |   | most    |   |   |   |                                        |   |
|           |   |   | appr    |   |   |   |                                        |   |
|           |   |   | opriate |   |   |   |                                        |   |
|           |   |   | type of |   |   |   |                                        |   |
|           |   |   | report  |   |   |   |                                        |   |
|           |   |   | is      |   |   |   |                                        |   |
|           |   |   | shown   |   |   |   |                                        |   |
|           |   |   | in      |   |   |   |                                        |   |
|           |   |   | Exhibit |   |   |   |                                        |   |
|           |   |   | 3-7,    |   |   |   |                                        |   |
|           |   |   | 3-8 and |   |   |   |                                        |   |
|           |   |   | 3-9     |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| > **Consi |   |   |         |   |   |   |                                        |   |
| derations |   |   |         |   |   |   |                                        |   |
| > in      |   |   |         |   |   |   |                                        |   |
| > De      |   |   |         |   |   |   |                                        |   |
| termining |   |   |         |   |   |   |                                        |   |
| > Type    |   |   |         |   |   |   |                                        |   |
| > of**    |   |   |         |   |   |   |                                        |   |
| >         |   |   |         |   |   |   |                                        |   |
| > **C     |   |   |         |   |   |   |                                        |   |
| ontractor |   |   |         |   |   |   |                                        |   |
| > Pe      |   |   |         |   |   |   |                                        |   |
| rformance |   |   |         |   |   |   |                                        |   |
| > In      |   |   |         |   |   |   |                                        |   |
| formation |   |   |         |   |   |   |                                        |   |
| >         |   |   |         |   |   |   |                                        |   |
|  Report** |   |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| >         |   |   |         |   |   |   |                                        |   |
| **Exhibit |   |   |         |   |   |   |                                        |   |
| > 3-7**   |   |   |         |   |   |   |                                        |   |
| >         |   |   |         |   |   |   |                                        |   |
| > ***A    |   |   |         |   |   |   |                                        |   |
| > co      |   |   |         |   |   |   |                                        |   |
| ntracting |   |   |         |   |   |   |                                        |   |
| > officer |   |   |         |   |   |   |                                        |   |
| > always  |   |   |         |   |   |   |                                        |   |
| > has the |   |   |         |   |   |   |                                        |   |
| > d       |   |   |         |   |   |   |                                        |   |
| iscretion |   |   |         |   |   |   |                                        |   |
| > to      |   |   |         |   |   |   |                                        |   |
| > select  |   |   |         |   |   |   |                                        |   |
| > the     |   |   |         |   |   |   |                                        |   |
| > most    |   |   |         |   |   |   |                                        |   |
| > ap      |   |   |         |   |   |   |                                        |   |
| propriate |   |   |         |   |   |   |                                        |   |
| > type of |   |   |         |   |   |   |                                        |   |
| > report  |   |   |         |   |   |   |                                        |   |
| > for the |   |   |         |   |   |   |                                        |   |
| > con     |   |   |         |   |   |   |                                        |   |
| tract.*** |   |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   |   | Exhibit |   |   |   |                                        |   |
|           |   |   | 3-8     |   |   |   |                                        |   |
| **Exhibit |   |   | illu    |   |   |   |                                        |   |
| 3-8**     |   |   | strates |   |   |   |                                        |   |
|           |   |   | c       |   |   |   |                                        |   |
|           |   |   | ontract |   |   |   |                                        |   |
|           |   |   | e       |   |   |   |                                        |   |
|           |   |   | xamples |   |   |   |                                        |   |
|           |   |   | for     |   |   |   |                                        |   |
|           |   |   | Exhibit |   |   |   |                                        |   |
|           |   |   | 3-7.    |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| **C       |   |   |         |   |   |   |                                        |   |
| onditions |   |   |         |   |   |   |                                        |   |
| for       |   |   |         |   |   |   |                                        |   |
| Selecting |   |   |         |   |   |   |                                        |   |
| the Type  |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| Report**  |   |   |         |   |   |   |                                        |   |
|           |   |   |         |   |   |   |                                        |   |
| <table>   |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| colgroup> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| sty       |   |   |         |   |   |   |                                        |   |
| le="width |   |   |         |   |   |   |                                        |   |
| : 22%" /> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| sty       |   |   |         |   |   |   |                                        |   |
| le="width |   |   |         |   |   |   |                                        |   |
| : 24%" /> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| sty       |   |   |         |   |   |   |                                        |   |
| le="width |   |   |         |   |   |   |                                        |   |
| : 26%" /> |   |   |         |   |   |   |                                        |   |
| <col      |   |   |         |   |   |   |                                        |   |
| sty       |   |   |         |   |   |   |                                        |   |
| le="width |   |   |         |   |   |   |                                        |   |
| : 28%" /> |   |   |         |   |   |   |                                        |   |
| </        |   |   |         |   |   |   |                                        |   |
| colgroup> |   |   |         |   |   |   |                                        |   |
| <tbody>   |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <td><bl   |   |   |         |   |   |   |                                        |   |
| ockquote> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| p><strong |   |   |         |   |   |   |                                        |   |
| >Contract |   |   |         |   |   |   |                                        |   |
| Ex        |   |   |         |   |   |   |                                        |   |
| ample</st |   |   |         |   |   |   |                                        |   |
| rong></p> |   |   |         |   |   |   |                                        |   |
| </blockqu |   |   |         |   |   |   |                                        |   |
| ote></td> |   |   |         |   |   |   |                                        |   |
| <td><st   |   |   |         |   |   |   |                                        |   |
| rong>Crit |   |   |         |   |   |   |                                        |   |
| eria</str |   |   |         |   |   |   |                                        |   |
| ong></td> |   |   |         |   |   |   |                                        |   |
| <td       |   |   |         |   |   |   |                                        |   |
| ><p><stro |   |   |         |   |   |   |                                        |   |
| ng>Extent |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| Pe        |   |   |         |   |   |   |                                        |   |
| rformance |   |   |         |   |   |   |                                        |   |
| Inform    |   |   |         |   |   |   |                                        |   |
| ation</st |   |   |         |   |   |   |                                        |   |
| rong></p> |   |   |         |   |   |   |                                        |   |
| <p><      |   |   |         |   |   |   |                                        |   |
| strong>To |   |   |         |   |   |   |                                        |   |
| Document  |   |   |         |   |   |   |                                        |   |
| </strong> |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| <td><st   |   |   |         |   |   |   |                                        |   |
| rong>Type |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| C         |   |   |         |   |   |   |                                        |   |
| ontractor |   |   |         |   |   |   |                                        |   |
| Pe        |   |   |         |   |   |   |                                        |   |
| rformance |   |   |         |   |   |   |                                        |   |
| In        |   |   |         |   |   |   |                                        |   |
| formation |   |   |         |   |   |   |                                        |   |
| Re        |   |   |         |   |   |   |                                        |   |
| port</str |   |   |         |   |   |   |                                        |   |
| ong></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| clas      |   |   |         |   |   |   |                                        |   |
| s="even"> |   |   |         |   |   |   |                                        |   |
| <t        |   |   |         |   |   |   |                                        |   |
| d><em>Buy |   |   |         |   |   |   |                                        |   |
| a         |   |   |         |   |   |   |                                        |   |
| com       |   |   |         |   |   |   |                                        |   |
| mercially |   |   |         |   |   |   |                                        |   |
| available |   |   |         |   |   |   |                                        |   |
| book      |   |   |         |   |   |   |                                        |   |
| that      |   |   |         |   |   |   |                                        |   |
| has       |   |   |         |   |   |   |                                        |   |
| been      |   |   |         |   |   |   |                                        |   |
| i         |   |   |         |   |   |   |                                        |   |
| dentified |   |   |         |   |   |   |                                        |   |
| as        |   |   |         |   |   |   |                                        |   |
| extra     |   |   |         |   |   |   |                                        |   |
| reading   |   |   |         |   |   |   |                                        |   |
| in a      |   |   |         |   |   |   |                                        |   |
| training  |   |   |         |   |   |   |                                        |   |
| course<   |   |   |         |   |   |   |                                        |   |
| /em></td> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| td><p>Low |   |   |         |   |   |   |                                        |   |
| in        |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| omplexity |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| risk.</p> |   |   |         |   |   |   |                                        |   |
| <p>(Small |   |   |         |   |   |   |                                        |   |
| bu        |   |   |         |   |   |   |                                        |   |
| bble,</p> |   |   |         |   |   |   |                                        |   |
| <p>C      |   |   |         |   |   |   |                                        |   |
| ommercial |   |   |         |   |   |   |                                        |   |
| Sector)   |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| <td><p>M  |   |   |         |   |   |   |                                        |   |
| ilestones |   |   |         |   |   |   |                                        |   |
| achi      |   |   |         |   |   |   |                                        |   |
| eved:</p> |   |   |         |   |   |   |                                        |   |
| <ul>      |   |   |         |   |   |   |                                        |   |
| <l        |   |   |         |   |   |   |                                        |   |
| i><p>Date |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| Order     |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <l        |   |   |         |   |   |   |                                        |   |
| i><p>Date |   |   |         |   |   |   |                                        |   |
| Received  |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <l        |   |   |         |   |   |   |                                        |   |
| i><p>Date |   |   |         |   |   |   |                                        |   |
| Accepted  |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <l        |   |   |         |   |   |   |                                        |   |
| i><p>Date |   |   |         |   |   |   |                                        |   |
| Paid      |   |   |         |   |   |   |                                        |   |
| </p></li> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| /ul></td> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| td><p><st |   |   |         |   |   |   |                                        |   |
| rong>None |   |   |         |   |   |   |                                        |   |
| (#1):</st |   |   |         |   |   |   |                                        |   |
| rong></p> |   |   |         |   |   |   |                                        |   |
| <p>Rely   |   |   |         |   |   |   |                                        |   |
| upon      |   |   |         |   |   |   |                                        |   |
| the       |   |   |         |   |   |   |                                        |   |
| Automated |   |   |         |   |   |   |                                        |   |
| system    |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| ollection |   |   |         |   |   |   |                                        |   |
| for       |   |   |         |   |   |   |                                        |   |
| capturing |   |   |         |   |   |   |                                        |   |
| data      |   |   |         |   |   |   |                                        |   |
| for its   |   |   |         |   |   |   |                                        |   |
| Statis    |   |   |         |   |   |   |                                        |   |
| tical</p> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| p>Summary |   |   |         |   |   |   |                                        |   |
| Data      |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <t        |   |   |         |   |   |   |                                        |   |
| d><em>Buy |   |   |         |   |   |   |                                        |   |
| 7000      |   |   |         |   |   |   |                                        |   |
| textbooks |   |   |         |   |   |   |                                        |   |
| for the   |   |   |         |   |   |   |                                        |   |
| training  |   |   |         |   |   |   |                                        |   |
| course    |   |   |         |   |   |   |                                        |   |
| to be     |   |   |         |   |   |   |                                        |   |
| used      |   |   |         |   |   |   |                                        |   |
| over a    |   |   |         |   |   |   |                                        |   |
| one       |   |   |         |   |   |   |                                        |   |
| year      |   |   |         |   |   |   |                                        |   |
| period<   |   |   |         |   |   |   |                                        |   |
| /em></td> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| td><p>Low |   |   |         |   |   |   |                                        |   |
| Risk      |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| C         |   |   |         |   |   |   |                                        |   |
| omplexity |   |   |         |   |   |   |                                        |   |
| –         |   |   |         |   |   |   |                                        |   |
| single    |   |   |         |   |   |   |                                        |   |
| delivery  |   |   |         |   |   |   |                                        |   |
| point,    |   |   |         |   |   |   |                                        |   |
| multiple  |   |   |         |   |   |   |                                        |   |
| deliv     |   |   |         |   |   |   |                                        |   |
| eries</p> |   |   |         |   |   |   |                                        |   |
| <p>(Large |   |   |         |   |   |   |                                        |   |
| b         |   |   |         |   |   |   |                                        |   |
| ubble</p> |   |   |         |   |   |   |                                        |   |
| <p>C      |   |   |         |   |   |   |                                        |   |
| ommercial |   |   |         |   |   |   |                                        |   |
| Sector)   |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| <td>Need  |   |   |         |   |   |   |                                        |   |
| to        |   |   |         |   |   |   |                                        |   |
| address   |   |   |         |   |   |   |                                        |   |
| whether   |   |   |         |   |   |   |                                        |   |
| the       |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| ontractor |   |   |         |   |   |   |                                        |   |
| delivered |   |   |         |   |   |   |                                        |   |
| timely,   |   |   |         |   |   |   |                                        |   |
| as        |   |   |         |   |   |   |                                        |   |
| promised, |   |   |         |   |   |   |                                        |   |
| for the   |   |   |         |   |   |   |                                        |   |
| amount    |   |   |         |   |   |   |                                        |   |
| agreed    |   |   |         |   |   |   |                                        |   |
| upon      |   |   |         |   |   |   |                                        |   |
| and in    |   |   |         |   |   |   |                                        |   |
| an        |   |   |         |   |   |   |                                        |   |
| honest    |   |   |         |   |   |   |                                        |   |
| man       |   |   |         |   |   |   |                                        |   |
| ner.</td> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| td><p><st |   |   |         |   |   |   |                                        |   |
| rong>Ques |   |   |         |   |   |   |                                        |   |
| tionnaire |   |   |         |   |   |   |                                        |   |
| (#2)</st  |   |   |         |   |   |   |                                        |   |
| rong></p> |   |   |         |   |   |   |                                        |   |
| <p        |   |   |         |   |   |   |                                        |   |
| >Complete |   |   |         |   |   |   |                                        |   |
| the       |   |   |         |   |   |   |                                        |   |
| four      |   |   |         |   |   |   |                                        |   |
| yes/no    |   |   |         |   |   |   |                                        |   |
| questions |   |   |         |   |   |   |                                        |   |
| and if    |   |   |         |   |   |   |                                        |   |
| d         |   |   |         |   |   |   |                                        |   |
| etermined |   |   |         |   |   |   |                                        |   |
| to be     |   |   |         |   |   |   |                                        |   |
| be        |   |   |         |   |   |   |                                        |   |
| neficial, |   |   |         |   |   |   |                                        |   |
| provide   |   |   |         |   |   |   |                                        |   |
| a brief   |   |   |         |   |   |   |                                        |   |
| narrative |   |   |         |   |   |   |                                        |   |
| to        |   |   |         |   |   |   |                                        |   |
| describe  |   |   |         |   |   |   |                                        |   |
| multiple  |   |   |         |   |   |   |                                        |   |
| de        |   |   |         |   |   |   |                                        |   |
| liveries. |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| clas      |   |   |         |   |   |   |                                        |   |
| s="even"> |   |   |         |   |   |   |                                        |   |
| <         |   |   |         |   |   |   |                                        |   |
| td><em>Pr |   |   |         |   |   |   |                                        |   |
| eparation |   |   |         |   |   |   |                                        |   |
| of text   |   |   |         |   |   |   |                                        |   |
| materials |   |   |         |   |   |   |                                        |   |
| for       |   |   |         |   |   |   |                                        |   |
| mission   |   |   |         |   |   |   |                                        |   |
| ob        |   |   |         |   |   |   |                                        |   |
| jectives< |   |   |         |   |   |   |                                        |   |
| /em></td> |   |   |         |   |   |   |                                        |   |
| <td><p    |   |   |         |   |   |   |                                        |   |
| >Moderate |   |   |         |   |   |   |                                        |   |
| Risk      |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| Compl     |   |   |         |   |   |   |                                        |   |
| exity</p> |   |   |         |   |   |   |                                        |   |
| <p>(Large |   |   |         |   |   |   |                                        |   |
| bu        |   |   |         |   |   |   |                                        |   |
| bble,</p> |   |   |         |   |   |   |                                        |   |
| <p>C      |   |   |         |   |   |   |                                        |   |
| ommercial |   |   |         |   |   |   |                                        |   |
| Service   |   |   |         |   |   |   |                                        |   |
| sector)   |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| <td>Need  |   |   |         |   |   |   |                                        |   |
| to give   |   |   |         |   |   |   |                                        |   |
| a         |   |   |         |   |   |   |                                        |   |
| general   |   |   |         |   |   |   |                                        |   |
| rating    |   |   |         |   |   |   |                                        |   |
| of how    |   |   |         |   |   |   |                                        |   |
| well      |   |   |         |   |   |   |                                        |   |
| the       |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| ontractor |   |   |         |   |   |   |                                        |   |
| p         |   |   |         |   |   |   |                                        |   |
| erformed. |   |   |         |   |   |   |                                        |   |
| In        |   |   |         |   |   |   |                                        |   |
| addition, |   |   |         |   |   |   |                                        |   |
| need to   |   |   |         |   |   |   |                                        |   |
| support   |   |   |         |   |   |   |                                        |   |
| the       |   |   |         |   |   |   |                                        |   |
| rating    |   |   |         |   |   |   |                                        |   |
| with an   |   |   |         |   |   |   |                                        |   |
| explanat  |   |   |         |   |   |   |                                        |   |
| ion.</td> |   |   |         |   |   |   |                                        |   |
| <td       |   |   |         |   |   |   |                                        |   |
| ><p><stro |   |   |         |   |   |   |                                        |   |
| ng>Simple |   |   |         |   |   |   |                                        |   |
| Report    |   |   |         |   |   |   |                                        |   |
| (#3)</st  |   |   |         |   |   |   |                                        |   |
| rong></p> |   |   |         |   |   |   |                                        |   |
| <p>Rank   |   |   |         |   |   |   |                                        |   |
| each of   |   |   |         |   |   |   |                                        |   |
| the 4     |   |   |         |   |   |   |                                        |   |
| c         |   |   |         |   |   |   |                                        |   |
| ategories |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| provide   |   |   |         |   |   |   |                                        |   |
| a         |   |   |         |   |   |   |                                        |   |
| narrative |   |   |         |   |   |   |                                        |   |
| d         |   |   |         |   |   |   |                                        |   |
| escribing |   |   |         |   |   |   |                                        |   |
| actual    |   |   |         |   |   |   |                                        |   |
| ex        |   |   |         |   |   |   |                                        |   |
| perience, |   |   |         |   |   |   |                                        |   |
| whether   |   |   |         |   |   |   |                                        |   |
| good or   |   |   |         |   |   |   |                                        |   |
| bad.      |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| <tr       |   |   |         |   |   |   |                                        |   |
| cla       |   |   |         |   |   |   |                                        |   |
| ss="odd"> |   |   |         |   |   |   |                                        |   |
| <td><em   |   |   |         |   |   |   |                                        |   |
| >Building |   |   |         |   |   |   |                                        |   |
| of a      |   |   |         |   |   |   |                                        |   |
| wo        |   |   |         |   |   |   |                                        |   |
| rld-class |   |   |         |   |   |   |                                        |   |
| training  |   |   |         |   |   |   |                                        |   |
| facility  |   |   |         |   |   |   |                                        |   |
| for       |   |   |         |   |   |   |                                        |   |
| classroom |   |   |         |   |   |   |                                        |   |
| and       |   |   |         |   |   |   |                                        |   |
| online    |   |   |         |   |   |   |                                        |   |
| video     |   |   |         |   |   |   |                                        |   |
| confe     |   |   |         |   |   |   |                                        |   |
| rencing.< |   |   |         |   |   |   |                                        |   |
| /em></td> |   |   |         |   |   |   |                                        |   |
| <td><     |   |   |         |   |   |   |                                        |   |
| p>Complex |   |   |         |   |   |   |                                        |   |
| specifica |   |   |         |   |   |   |                                        |   |
| tions</p> |   |   |         |   |   |   |                                        |   |
| <p>Long   |   |   |         |   |   |   |                                        |   |
| pe        |   |   |         |   |   |   |                                        |   |
| rformance |   |   |         |   |   |   |                                        |   |
| p         |   |   |         |   |   |   |                                        |   |
| eriod</p> |   |   |         |   |   |   |                                        |   |
| <p>High   |   |   |         |   |   |   |                                        |   |
| Risks</p> |   |   |         |   |   |   |                                        |   |
| <p>(Large |   |   |         |   |   |   |                                        |   |
| bu        |   |   |         |   |   |   |                                        |   |
| bble,</p> |   |   |         |   |   |   |                                        |   |
| <p>Nonc   |   |   |         |   |   |   |                                        |   |
| ommercial |   |   |         |   |   |   |                                        |   |
| Sector)   |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| <td>Since |   |   |         |   |   |   |                                        |   |
| contract  |   |   |         |   |   |   |                                        |   |
| is        |   |   |         |   |   |   |                                        |   |
| com       |   |   |         |   |   |   |                                        |   |
| plicated, |   |   |         |   |   |   |                                        |   |
| more      |   |   |         |   |   |   |                                        |   |
| detailed  |   |   |         |   |   |   |                                        |   |
| exp       |   |   |         |   |   |   |                                        |   |
| lanations |   |   |         |   |   |   |                                        |   |
| are       |   |   |         |   |   |   |                                        |   |
| necessary |   |   |         |   |   |   |                                        |   |
| to        |   |   |         |   |   |   |                                        |   |
| present   |   |   |         |   |   |   |                                        |   |
| a true    |   |   |         |   |   |   |                                        |   |
| picture   |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| per       |   |   |         |   |   |   |                                        |   |
| formance. |   |   |         |   |   |   |                                        |   |
| Multiple  |   |   |         |   |   |   |                                        |   |
| reports   |   |   |         |   |   |   |                                        |   |
| would     |   |   |         |   |   |   |                                        |   |
| be        |   |   |         |   |   |   |                                        |   |
| benefic   |   |   |         |   |   |   |                                        |   |
| ial.</td> |   |   |         |   |   |   |                                        |   |
| <td>      |   |   |         |   |   |   |                                        |   |
| <p><stron |   |   |         |   |   |   |                                        |   |
| g>Complex |   |   |         |   |   |   |                                        |   |
| Report    |   |   |         |   |   |   |                                        |   |
| (#4)</st  |   |   |         |   |   |   |                                        |   |
| rong></p> |   |   |         |   |   |   |                                        |   |
| <p>       |   |   |         |   |   |   |                                        |   |
| Extensive |   |   |         |   |   |   |                                        |   |
| detailing |   |   |         |   |   |   |                                        |   |
| of        |   |   |         |   |   |   |                                        |   |
| pe        |   |   |         |   |   |   |                                        |   |
| rformance |   |   |         |   |   |   |                                        |   |
| a         |   |   |         |   |   |   |                                        |   |
| ctivities |   |   |         |   |   |   |                                        |   |
| </p></td> |   |   |         |   |   |   |                                        |   |
| </tr>     |   |   |         |   |   |   |                                        |   |
| </tbody>  |   |   |         |   |   |   |                                        |   |
| </table>  |   |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| **Exhibit |   |   |         |   |   |   |                                        |   |
| 3-8**     |   |   |         |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+
| ###       |   |   | Another |   |   |   |                                        |   |
|           |   |   | illus   |   |   |   |                                        |   |
| **Exhibit |   |   | tration |   |   |   |                                        |   |
| 3-9**     |   |   | for     |   |   |   |                                        |   |
|           |   |   | se      |   |   |   |                                        |   |
|           |   |   | lecting |   |   |   |                                        |   |
|           |   |   | the     |   |   |   |                                        |   |
|           |   |   | most    |   |   |   |                                        |   |
|           |   |   | appr    |   |   |   |                                        |   |
|           |   |   | opriate |   |   |   |                                        |   |
|           |   |   | type of |   |   |   |                                        |   |
|           |   |   | report  |   |   |   |                                        |   |
|           |   |   | is      |   |   |   |                                        |   |
|           |   |   | p       |   |   |   |                                        |   |
|           |   |   | rovided |   |   |   |                                        |   |
|           |   |   | in      |   |   |   |                                        |   |
|           |   |   | Exhibit |   |   |   |                                        |   |
|           |   |   | 3-3     |   |   |   |                                        |   |
+-----------+---+---+---------+---+---+---+----------------------------------------+---+

+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | **Sel  |   |                                            |   |
|        |   | ecting |   |                                            |   |
|        |   | the    |   |                                            |   |
|        |   | Type   |   |                                            |   |
|        |   | of     |   |                                            |   |
|        |   | Re     |   |                                            |   |
|        |   | port** |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | > ![]  |   |                                            |   |
|        |   | (media |   |                                            |   |
|        |   | /image |   |                                            |   |
|        |   | 1.wmf) |   |                                            |   |
|        |   | >      |   |                                            |   |
|        |   | > **E  |   |                                            |   |
|        |   | xhibit |   |                                            |   |
|        |   | >      |   |                                            |   |
|        |   |  3-9** |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | As the |   |                                            |   |
|        |   | dollar |   |                                            |   |
|        |   | value  |   |                                            |   |
|        |   | inc    |   |                                            |   |
|        |   | reases |   |                                            |   |
|        |   | and    |   |                                            |   |
|        |   | the    |   |                                            |   |
|        |   | type   |   |                                            |   |
|        |   | of     |   |                                            |   |
|        |   | co     |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   | b      |   |                                            |   |
|        |   | ecomes |   |                                            |   |
|        |   | more   |   |                                            |   |
|        |   | co     |   |                                            |   |
|        |   | mplex, |   |                                            |   |
|        |   | the    |   |                                            |   |
|        |   | type   |   |                                            |   |
|        |   | of     |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   | b      |   |                                            |   |
|        |   | ecomes |   |                                            |   |
|        |   | increa |   |                                            |   |
|        |   | singly |   |                                            |   |
|        |   | exte   |   |                                            |   |
|        |   | nsive. |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | ![     |   |                                            |   |
|        |   | ](medi |   |                                            |   |
|        |   | a/imag |   |                                            |   |
|        |   | e1.wmf |   |                                            |   |
|        |   | ){widt |   |                                            |   |
|        |   | h="1.1 |   |                                            |   |
|        |   | 458333 |   |                                            |   |
|        |   | 333333 |   |                                            |   |
|        |   | 333in" |   |                                            |   |
|        |   | h      |   |                                            |   |
|        |   | eight= |   |                                            |   |
|        |   | "0.363 |   |                                            |   |
|        |   | 194444 |   |                                            |   |
|        |   | 444444 |   |                                            |   |
|        |   | 43in"} |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ##     |   |        |   |                                            |   |
|  Step  |   |        |   |                                            |   |
| 3 - De |   |        |   |                                            |   |
| termin |   |        |   |                                            |   |
| e When |   |        |   |                                            |   |
|  to Ev |   |        |   |                                            |   |
| aluate |   |        |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | At a   |   |                                            |   |
|        |   | mi     |   |                                            |   |
|        |   | nimum, |   |                                            |   |
|        |   | a      |   |                                            |   |
|        |   | final  |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   | must   |   |                                            |   |
|        |   | be     |   |                                            |   |
|        |   | pr     |   |                                            |   |
|        |   | epared |   |                                            |   |
|        |   | at the |   |                                            |   |
|        |   | comp   |   |                                            |   |
|        |   | letion |   |                                            |   |
|        |   | of the |   |                                            |   |
|        |   | con    |   |                                            |   |
|        |   | tract. |   |                                            |   |
|        |   | This   |   |                                            |   |
|        |   | may    |   |                                            |   |
|        |   | not be |   |                                            |   |
|        |   | suff   |   |                                            |   |
|        |   | icient |   |                                            |   |
|        |   | when   |   |                                            |   |
|        |   | the    |   |                                            |   |
|        |   | co     |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   | period |   |                                            |   |
|        |   | e      |   |                                            |   |
|        |   | xceeds |   |                                            |   |
|        |   | a      |   |                                            |   |
|        |   | year,  |   |                                            |   |
|        |   | or the |   |                                            |   |
|        |   | co     |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   | re     |   |                                            |   |
|        |   | quires |   |                                            |   |
|        |   | ext    |   |                                            |   |
|        |   | ensive |   |                                            |   |
|        |   | Gove   |   |                                            |   |
|        |   | rnment |   |                                            |   |
|        |   | involv |   |                                            |   |
|        |   | ement. |   |                                            |   |
|        |   | In     |   |                                            |   |
|        |   | these  |   |                                            |   |
|        |   | cases, |   |                                            |   |
|        |   | o      |   |                                            |   |
|        |   | ngoing |   |                                            |   |
|        |   | r      |   |                                            |   |
|        |   | eports |   |                                            |   |
|        |   | should |   |                                            |   |
|        |   | be     |   |                                            |   |
|        |   | done.  |   |                                            |   |
|        |   | The    |   |                                            |   |
|        |   | o      |   |                                            |   |
|        |   | pportu |   |                                            |   |
|        |   | nities |   |                                            |   |
|        |   | to     |   |                                            |   |
|        |   | ev     |   |                                            |   |
|        |   | aluate |   |                                            |   |
|        |   | perfo  |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   | will   |   |                                            |   |
|        |   | d      |   |                                            |   |
|        |   | ictate |   |                                            |   |
|        |   | w      |   |                                            |   |
|        |   | hether |   |                                            |   |
|        |   | to do  |   |                                            |   |
|        |   | o      |   |                                            |   |
|        |   | ngoing |   |                                            |   |
|        |   | r      |   |                                            |   |
|        |   | eports |   |                                            |   |
|        |   | or     |   |                                            |   |
|        |   | just   |   |                                            |   |
|        |   | one    |   |                                            |   |
|        |   | final  |   |                                            |   |
|        |   | r      |   |                                            |   |
|        |   | eport. |   |                                            |   |
|        |   | For    |   |                                            |   |
|        |   | ex     |   |                                            |   |
|        |   | ample: |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | -      |   |                                            |   |
|        |   |   *Con |   |                                            |   |
|        |   | tracts |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    for |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   comm |   |                                            |   |
|        |   | ercial |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  items |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    may |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    not |   |                                            |   |
|        |   |     p  |   |                                            |   |
|        |   | resent |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    any |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  oppor |   |                                            |   |
|        |   | tunity |   |                                            |   |
|        |   |     to |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | review |   |                                            |   |
|        |   |     a  |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | contra |   |                                            |   |
|        |   | ctor's |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  perfo |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | during |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   life |   |                                            |   |
|        |   |     of |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    con |   |                                            |   |
|        |   | tract. |   |                                            |   |
|        |   |     In |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   that |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  case, |   |                                            |   |
|        |   |     a  |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  final |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  would |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   most |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | likely |   |                                            |   |
|        |   |     be |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  suffi |   |                                            |   |
|        |   | cient* |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | -      |   |                                            |   |
|        |   |  *Long |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   term |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  compl |   |                                            |   |
|        |   | icated |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    con |   |                                            |   |
|        |   | tracts |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    req |   |                                            |   |
|        |   | uiring |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   Gove |   |                                            |   |
|        |   | rnment |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | interv |   |                                            |   |
|        |   | ention |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | either |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    for |   |                                            |   |
|        |   |     r  |   |                                            |   |
|        |   | eview, |   |                                            |   |
|        |   |     te |   |                                            |   |
|        |   | sting, |   |                                            |   |
|        |   |     or |   |                                            |   |
|        |   |     pr |   |                                            |   |
|        |   | ogress |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   appr |   |                                            |   |
|        |   | ovals, |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  lends |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | itself |   |                                            |   |
|        |   |     to |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | establ |   |                                            |   |
|        |   | ishing |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    sch |   |                                            |   |
|        |   | eduled |   |                                            |   |
|        |   |     i  |   |                                            |   |
|        |   | nterim |   |                                            |   |
|        |   |     re |   |                                            |   |
|        |   | ports. |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | Yearly |   |                                            |   |
|        |   |     r  |   |                                            |   |
|        |   | eports |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    are |   |                                            |   |
|        |   |     re |   |                                            |   |
|        |   | quired |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    for |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    any |   |                                            |   |
|        |   |     co |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    exc |   |                                            |   |
|        |   | eeding |   |                                            |   |
|        |   |     18 |   |                                            |   |
|        |   |     m  |   |                                            |   |
|        |   | onths. |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    The |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  infor |   |                                            |   |
|        |   | mation |   |                                            |   |
|        |   |     l  |   |                                            |   |
|        |   | earned |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  about |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | contra |   |                                            |   |
|        |   | ctor's |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  perfo |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   |     is |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   inva |   |                                            |   |
|        |   | luable |   |                                            |   |
|        |   |     to |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | source |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   sele |   |                                            |   |
|        |   | ctions |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   that |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    may |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   take |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  place |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | before |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    end |   |                                            |   |
|        |   |     of |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |     co |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  term* |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | -   *  |   |                                            |   |
|        |   | Enhanc |   |                                            |   |
|        |   | ements |   |                                            |   |
|        |   |     of |   |                                            |   |
|        |   |     co |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   |     re |   |                                            |   |
|        |   | views: |   |                                            |   |
|        |   |     If |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  appli |   |                                            |   |
|        |   | cable, |   |                                            |   |
|        |   |     r  |   |                                            |   |
|        |   | eports |   |                                            |   |
|        |   |     pr |   |                                            |   |
|        |   | epared |   |                                            |   |
|        |   |     by |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  award |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    fee |   |                                            |   |
|        |   |     b  |   |                                            |   |
|        |   | oards, |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   from |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | earned |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  value |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   mana |   |                                            |   |
|        |   | gement |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | system |   |                                            |   |
|        |   |     r  |   |                                            |   |
|        |   | eports |   |                                            |   |
|        |   |     or |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  other |   |                                            |   |
|        |   |     s  |   |                                            |   |
|        |   | imilar |   |                                            |   |
|        |   |     co |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   |     ad |   |                                            |   |
|        |   | minist |   |                                            |   |
|        |   | ration |   |                                            |   |
|        |   |     r  |   |                                            |   |
|        |   | ecords |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   will |   |                                            |   |
|        |   |     be |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   used |   |                                            |   |
|        |   |     as |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  basis |   |                                            |   |
|        |   |     of |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  perfo |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   |     re |   |                                            |   |
|        |   | cord * |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | A      |   |                                            |   |
|        |   | de     |   |                                            |   |
|        |   | cision |   |                                            |   |
|        |   | as to  |   |                                            |   |
|        |   | how    |   |                                            |   |
|        |   | often  |   |                                            |   |
|        |   | to     |   |                                            |   |
|        |   | do     |   |                                            |   |
|        |   | cument |   |                                            |   |
|        |   | perfo  |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   | should |   |                                            |   |
|        |   | be     |   |                                            |   |
|        |   | made   |   |                                            |   |
|        |   | on a   |   |                                            |   |
|        |   | co     |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   | basis  |   |                                            |   |
|        |   | and    |   |                                            |   |
|        |   | acc    |   |                                            |   |
|        |   | ording |   |                                            |   |
|        |   | to     |   |                                            |   |
|        |   | agency |   |                                            |   |
|        |   | pol    |   |                                            |   |
|        |   | icies. |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | Fi     |   |                                            |   |
|        |   | nally, |   |                                            |   |
|        |   | if     |   |                                            |   |
|        |   | infor  |   |                                            |   |
|        |   | mation |   |                                            |   |
|        |   | under  |   |                                            |   |
|        |   | the    |   |                                            |   |
|        |   | co     |   |                                            |   |
|        |   | ntract |   |                                            |   |
|        |   | b      |   |                                            |   |
|        |   | ecomes |   |                                            |   |
|        |   | known  |   |                                            |   |
|        |   | after  |   |                                            |   |
|        |   | the    |   |                                            |   |
|        |   | o      |   |                                            |   |
|        |   | ngoing |   |                                            |   |
|        |   | pe     |   |                                            |   |
|        |   | riodic |   |                                            |   |
|        |   | or     |   |                                            |   |
|        |   | final  |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   | has    |   |                                            |   |
|        |   | been   |   |                                            |   |
|        |   | comp   |   |                                            |   |
|        |   | leted, |   |                                            |   |
|        |   | a      |   |                                            |   |
|        |   | r      |   |                                            |   |
|        |   | evised |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   | can be |   |                                            |   |
|        |   | pro    |   |                                            |   |
|        |   | vided. |   |                                            |   |
|        |   | The    |   |                                            |   |
|        |   | agency |   |                                            |   |
|        |   | coll   |   |                                            |   |
|        |   | ection |   |                                            |   |
|        |   | system |   |                                            |   |
|        |   | will   |   |                                            |   |
|        |   | p      |   |                                            |   |
|        |   | rovide |   |                                            |   |
|        |   | for    |   |                                            |   |
|        |   | this   |   |                                            |   |
|        |   | situ   |   |                                            |   |
|        |   | ation. |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | Some   |   |                                            |   |
|        |   | sug    |   |                                            |   |
| **E    |   | gested |   |                                            |   |
| xhibit |   | time   |   |                                            |   |
| 3-10** |   | frames |   |                                            |   |
|        |   | for    |   |                                            |   |
|        |   | when   |   |                                            |   |
|        |   | to     |   |                                            |   |
|        |   | p      |   |                                            |   |
|        |   | repare |   |                                            |   |
|        |   | a      |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   | are    |   |                                            |   |
|        |   | shown  |   |                                            |   |
|        |   | in     |   |                                            |   |
|        |   | E      |   |                                            |   |
|        |   | xhibit |   |                                            |   |
|        |   | 3-10.  |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | **Sug  |   |                                            |   |
|        |   | gested |   |                                            |   |
|        |   | Timefr |   |                                            |   |
|        |   | ames** |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   | -- --- |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | If     |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    Sug |   |                                            |   |
|        |   | gested |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    tim |   |                                            |   |
|        |   | eframe |   |                                            |   |
|        |   | \* for |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |      r |   |                                            |   |
|        |   | eport: |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   Shor |   |                                            |   |
|        |   | t-term |   |                                            |   |
|        |   |      A |   |                                            |   |
|        |   | t conc |   |                                            |   |
|        |   | lusion |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  Singl |   |                                            |   |
|        |   | e      |   |                                            |   |
|        |   |     of |   |                                            |   |
|        |   |  perfo |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   |   Del  |   |                                            |   |
|        |   | iverab |   |                                            |   |
|        |   | le     |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  Multi |   |                                            |   |
|        |   | ple    |   |                                            |   |
|        |   |     At |   |                                            |   |
|        |   |  the t |   |                                            |   |
|        |   | ime of |   |                                            |   |
|        |   |   Deli |   |                                            |   |
|        |   | verabl |   |                                            |   |
|        |   | es   e |   |                                            |   |
|        |   | ach de |   |                                            |   |
|        |   | livery |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |      o |   |                                            |   |
|        |   | r in s |   |                                            |   |
|        |   | ummary |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |      f |   |                                            |   |
|        |   | or all |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |      d |   |                                            |   |
|        |   | eliver |   |                                            |   |
|        |   | ies at |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |     le |   |                                            |   |
|        |   | ast an |   |                                            |   |
|        |   | nually |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  Multi |   |                                            |   |
|        |   | ple Ye |   |                                            |   |
|        |   | ar  An |   |                                            |   |
|        |   | nually |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | Contra |   |                                            |   |
|        |   | ct wit |   |                                            |   |
|        |   | h  Whe |   |                                            |   |
|        |   | n exer |   |                                            |   |
|        |   | cising |   |                                            |   |
|        |   |   Opt  |   |                                            |   |
|        |   | ions   |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | an opt |   |                                            |   |
|        |   | ion(s) |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   C    |   |                                            |   |
|        |   | ontrac |   |                                            |   |
|        |   | t with |   |                                            |   |
|        |   |   At t |   |                                            |   |
|        |   | ime of |   |                                            |   |
|        |   |   Awa  |   |                                            |   |
|        |   | rd Ter |   |                                            |   |
|        |   | ms     |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   Cont |   |                                            |   |
|        |   | ract w |   |                                            |   |
|        |   | ith  S |   |                                            |   |
|        |   | emi-an |   |                                            |   |
|        |   | nually |   |                                            |   |
|        |   |   Pro  |   |                                            |   |
|        |   | gress  |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | or wit |   |                                            |   |
|        |   | h each |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  Payme |   |                                            |   |
|        |   | nts    |   |                                            |   |
|        |   |     pr |   |                                            |   |
|        |   | ogress |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |     pa |   |                                            |   |
|        |   | yment  |   |                                            |   |
|        |   | review |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   \*F  |   |                                            |   |
|        |   | or all |   |                                            |   |
|        |   |  of    |   |                                            |   |
|        |   |   the  |   |                                            |   |
|        |   |  sugge |   |                                            |   |
|        |   | sted   |   |                                            |   |
|        |   |   tim  |   |                                            |   |
|        |   | eframe |   |                                            |   |
|        |   | s,     |   |                                            |   |
|        |   |   the  |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   Con  |   |                                            |   |
|        |   | tracti |   |                                            |   |
|        |   | ng     |   |                                            |   |
|        |   |   Off  |   |                                            |   |
|        |   | icer m |   |                                            |   |
|        |   | ust    |   |                                            |   |
|        |   |   use  |   |                                            |   |
|        |   |  sound |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   bus  |   |                                            |   |
|        |   | iness  |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   jud  |   |                                            |   |
|        |   | gment. |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   | -- --- |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   | ------ |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | **E    |   |                                            |   |
|        |   | xhibit |   |                                            |   |
|        |   | 3-10** |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | (Note: |   |                                            |   |
|        |   | "      |   |                                            |   |
|        |   | Delive |   |                                            |   |
|        |   | rable" |   |                                            |   |
|        |   | in     |   |                                            |   |
|        |   | cludes |   |                                            |   |
|        |   | pr     |   |                                            |   |
|        |   | oducts |   |                                            |   |
|        |   | or     |   |                                            |   |
|        |   | ser    |   |                                            |   |
|        |   | vices) |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | ![     |   |                                            |   |
|        |   | ](medi |   |                                            |   |
|        |   | a/imag |   |                                            |   |
|        |   | e1.wmf |   |                                            |   |
|        |   | ){widt |   |                                            |   |
|        |   | h="1.1 |   |                                            |   |
|        |   | 458333 |   |                                            |   |
|        |   | 333333 |   |                                            |   |
|        |   | 333in" |   |                                            |   |
|        |   | h      |   |                                            |   |
|        |   | eight= |   |                                            |   |
|        |   | "0.363 |   |                                            |   |
|        |   | 194444 |   |                                            |   |
|        |   | 444444 |   |                                            |   |
|        |   | 43in"} |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| #      |   |        |   |                                            |   |
| # Step |   |        |   |                                            |   |
|  4 - P |   |        |   |                                            |   |
| repare |   |        |   |                                            |   |
|  and S |   |        |   |                                            |   |
| ubmit  |   |        |   |                                            |   |
| the Pe |   |        |   |                                            |   |
| rforma |   |        |   |                                            |   |
| nce In |   |        |   |                                            |   |
| format |   |        |   |                                            |   |
| ion Re |   |        |   |                                            |   |
| port t |   |        |   |                                            |   |
| o the  |   |        |   |                                            |   |
| Agency |   |        |   |                                            |   |
|  Colle |   |        |   |                                            |   |
| ction  |   |        |   |                                            |   |
| System |   |        |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | The    |   |                                            |   |
|        |   | tasks  |   |                                            |   |
|        |   | in     |   |                                            |   |
|        |   | volved |   |                                            |   |
|        |   | in     |   |                                            |   |
|        |   | pre    |   |                                            |   |
|        |   | paring |   |                                            |   |
|        |   | a      |   |                                            |   |
|        |   | perfo  |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   | infor  |   |                                            |   |
|        |   | mation |   |                                            |   |
|        |   | report |   |                                            |   |
|        |   | are    |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | -   c  |   |                                            |   |
|        |   | ollect |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  perfo |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  infor |   |                                            |   |
|        |   | mation |   |                                            |   |
|        |   |     wh |   |                                            |   |
|        |   | enever |   |                                            |   |
|        |   |     po |   |                                            |   |
|        |   | ssible |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    for |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   comp |   |                                            |   |
|        |   | leting |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  asses |   |                                            |   |
|        |   | sments |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    and |   |                                            |   |
|        |   |     w  |   |                                            |   |
|        |   | riting |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  narra |   |                                            |   |
|        |   | tives, |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | -   r  |   |                                            |   |
|        |   | esolve |   |                                            |   |
|        |   |     d  |   |                                            |   |
|        |   | isagre |   |                                            |   |
|        |   | ements |   |                                            |   |
|        |   |     b  |   |                                            |   |
|        |   | etween |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |     pa |   |                                            |   |
|        |   | rties, |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    and |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | -   do |   |                                            |   |
|        |   | cument |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  perfo |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   |     in |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |    the |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |  agenc |   |                                            |   |
|        |   | y-desi |   |                                            |   |
|        |   | gnated |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   |   coll |   |                                            |   |
|        |   | ection |   |                                            |   |
|        |   |        |   |                                            |   |
|        |   | system |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | ###    |   | All reports must document the contractor's |   |
|        |   | Inform |   | performance for                            |   |
|        |   | ation  |   |                                            |   |
|        |   | requir |   | 1.  Quality                                |   |
|        |   | ements |   |                                            |   |
|        |   |        |   | 2.  Cost control (not applicable for fixed |   |
|        |   |        |   |     price contracts)                       |   |
|        |   |        |   |                                            |   |
|        |   |        |   | 3.  Timeliness                             |   |
|        |   |        |   |                                            |   |
|        |   |        |   | 4.  Business relations                     |   |
|        |   |        |   |                                            |   |
|        |   |        |   | > Depending upon the complexity of the     |   |
|        |   |        |   | > contract program, the report will        |   |
|        |   |        |   | > require                                  |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   yes/no answers to the four basic       |   |
|        |   |        |   |     questions in the questionnaire,        |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   ratings for the four basic elements of |   |
|        |   |        |   |     concern for a simple report, and       |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   ratings and extensive narratives       |   |
|        |   |        |   |     addressing four basic and additional   |   |
|        |   |        |   |     elements in the complex report. The    |   |
|        |   |        |   |     contracting officer should consider    |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   unusual requirements,                  |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   noncommercial goods and services,      |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   multifaceted coordination,             |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   combination of goods and services,     |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   complex specifications, plan or        |   |
|        |   |        |   |     projects,                              |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   large scope, and                       |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   requirements for expediency.           |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | ###    |   | Narratives are optional for questionnaires |   |
|        |   |        |   | and mandatory for the simple and complex   |   |
|        |   | ###    |   | reports. The narratives are necessary to   |   |
|        |   |        |   | justify the ratings assigned. The          |   |
|        |   | ###    |   | narratives need not be lengthy but should  |   |
|        |   |        |   | emphasize successes, challenges, or        |   |
|        |   | ##     |   | problems. Narratives should include:       |   |
|        |   | # Narr |   |                                            |   |
|        |   | atives |   | -   A description of both positive and     |   |
|        |   |        |   |     negative performance experienced       |   |
|        |   | ###    |   |                                            |   |
|        |   |        |   | -   An assessment of whether any problems  |   |
|        |   |        |   |     were caused by the contractor,         |   |
|        |   |        |   |     Government or other factors            |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   An explanation of how well the         |   |
|        |   |        |   |     contractor worked with the Government  |   |
|        |   |        |   |     to resolve any challenges or problems  |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Insight into any business              |   |
|        |   |        |   |     relationships. such as subcontractors, |   |
|        |   |        |   |     teaming agreements, joint ventures     |   |
|        |   |        |   |                                            |   |
|        |   |        |   | The more complex the contract program, the |   |
|        |   |        |   | more extensive the narratives must be.     |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | ###    |   | Using contract monitoring activities       |   |
|        |   |        |   | should be used as the basis for the        |   |
|        |   | #      |   | supporting narratives and for documenting  |   |
|        |   | ## Usi |   | contractor performance.                    |   |
|        |   | ng exi |   |                                            |   |
|        |   | sting  |   | The contract provides for many             |   |
|        |   | contra |   | opportunities to collect and document how  |   |
|        |   | ct mon |   | well a contractor is or has performed. The |   |
|        |   | itorin |   | contract will identify                     |   |
|        |   | g acti |   |                                            |   |
|        |   | vities |   | -   contractor schedules for submitting    |   |
|        |   |        |   |     deliverables,                          |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   contractor activities that must be     |   |
|        |   |        |   |     monitored by the Government,           |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Government activities that must be     |   |
|        |   |        |   |     completed before progressing to the    |   |
|        |   |        |   |     next phase or payment (other than      |   |
|        |   |        |   |     payments),                             |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   inspection and acceptance              |   |
|        |   |        |   |     requirements, and                      |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   payment conditions.                    |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   |        |   | **Contract Schedules:** Contract schedule  |   |
|        |   |        |   | milestones lay out the expected flow of    |   |
|        |   |        |   | work and establish the date for delivery   |   |
|        |   |        |   | or performance of a service. Each          |   |
|        |   |        |   | milestone presents an opportunity to       |   |
|        |   |        |   | document in a periodic report how well the |   |
|        |   |        |   | contractor performed.                      |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   | ###    |   | The Government may also be called upon to  |   |
|        |   |        |   | monitor the contractor activities in       |   |
|        |   | ##     |   | several ways:                              |   |
|        |   | # Gove |   |                                            |   |
|        |   | rnment |   | -   On-site visits                         |   |
|        |   |  Monit |   |                                            |   |
|        |   | oring  |   | -   Auditing records                       |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Reviewing performance reports          |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Normal invoice processing, such as,    |   |
|        |   |        |   |     progress approvals, inspection and     |   |
|        |   |        |   |     acceptance, and payment conditions     |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   |        |   | **Progress Approvals:** The contractor may |   |
|        |   |        |   | be required to submit to the Government a  |   |
|        |   |        |   | deliverable that must be approved before   |   |
|        |   |        |   | further progress can be made. Generally,   |   |
|        |   |        |   | the Government is required to respond      |   |
|        |   |        |   | within an established period of time, and  |   |
|        |   |        |   | some documentation would be necessary.     |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   |        |   | **Inspection and Acceptance:** Each type   |   |
|        |   |        |   | of inspection will necessitate different   |   |
|        |   |        |   | documentation. Reliance on contractor      |   |
|        |   |        |   | systems and internal testing and           |   |
|        |   |        |   | inspections will limit the types of        |   |
|        |   |        |   | performance data received by the           |   |
|        |   |        |   | Government and thereby limit the types of  |   |
|        |   |        |   | performance information reports that may   |   |
|        |   |        |   | be done.                                   |   |
|        |   |        |   |                                            |   |
|        |   |        |   | Written documentation to support           |   |
|        |   |        |   | contractor performance may exist to enrich |   |
|        |   |        |   | any market research, future source         |   |
|        |   |        |   | selection information, or other            |   |
|        |   |        |   | acquisition decisions. For example:        |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Either the contractor or the           |   |
|        |   |        |   |     Government may be required to inspect  |   |
|        |   |        |   |     the production or progress or test the |   |
|        |   |        |   |     work before any item or service is     |   |
|        |   |        |   |     offered for acceptance.                |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   The Government may be required to      |   |
|        |   |        |   |     prepare a report of the inspection or  |   |
|        |   |        |   |     test, or the contractor may be         |   |
|        |   |        |   |     required to present its results to the |   |
|        |   |        |   |     Government.                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ###    |   |        |   | **Payment Conditions:** Conditions for     |   |
|        |   |        |   | contract payments may present other        |   |
|        |   |        |   | opportunities to rely on existing          |   |
|        |   |        |   | documentation. Types of payments include:  |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Payment based on receipt and           |   |
|        |   |        |   |     acceptance of deliverable              |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Progress payments (Percentage of work  |   |
|        |   |        |   |     completed)                             |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Advanced payments                      |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   Incentive payments                     |   |
|        |   |        |   |                                            |   |
|        |   |        |   | Each payment type requires the Government  |   |
|        |   |        |   | to document contractor performance and     |   |
|        |   |        |   | presents an opportunity to prepare a       |   |
|        |   |        |   | performance information report. In the     |   |
|        |   |        |   | case of more complex payment programs, the |   |
|        |   |        |   | documentation becomes more detailed and    |   |
|        |   |        |   | can lend itself to completing the complex  |   |
|        |   |        |   | report.                                    |   |
+--------+---+--------+---+--------------------------------------------+---+
|        |   |        |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
|        |   |        |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
|        |   | ### R  |   | Once a performance information report is   |   |
|        |   | eport  |   | completed by the designated contracting    |   |
|        |   |        |   | official, the report is made available for |   |
|        |   | ### R  |   | contractor review and, under certain       |   |
|        |   | eview  |   | conditions, input. The contractor should   |   |
|        |   |        |   | be given access to review the report prior |   |
|        |   |        |   | to transmittal to the Government-wide data |   |
|        |   |        |   | repository.                                |   |
|        |   |        |   |                                            |   |
|        |   |        |   | Contractor input, however, is limited to   |   |
|        |   |        |   | certain conditions:                        |   |
|        |   |        |   |                                            |   |
|        |   |        |   | +----------+---------------------------+   |   |
|        |   |        |   | | **       | **Contractor Options**    |   |   |
|        |   |        |   | | Report** |                           |   |   |
|        |   |        |   | +----------+---------------------------+   |   |
|        |   |        |   | | Quest    | No input, contractors     |   |   |
|        |   |        |   | | ionnaire | will be permitted to view |   |   |
|        |   |        |   | |          | the report                |   |   |
|        |   |        |   | | (Future) |                           |   |   |
|        |   |        |   | +----------+---------------------------+   |   |
|        |   |        |   | | Simple   | Input will be allowed for |   |   |
|        |   |        |   | | Report   | any assigned ranking of 3 |   |   |
|        |   |        |   | |          | or lower. Contractor will |   |   |
|        |   |        |   | | (Future) | be given 30 days to       |   |   |
|        |   |        |   | |          | respond to the Government |   |   |
|        |   |        |   | +----------+---------------------------+   |   |
|        |   |        |   | | Simple   | Opportunity for input is  |   |   |
|        |   |        |   | | Report   | provided in all cases     |   |   |
|        |   |        |   | | (        |                           |   |   |
|        |   |        |   | | Current) | Contractor is to be       |   |   |
|        |   |        |   | |          | provided with at least 30 |   |   |
|        |   |        |   | | and      | days response time        |   |   |
|        |   |        |   | |          |                           |   |   |
|        |   |        |   | | Complex  |                           |   |   |
|        |   |        |   | | Report   |                           |   |   |
|        |   |        |   | +----------+---------------------------+   |   |
|        |   |        |   |                                            |   |
|        |   |        |   | **Contractor Response:** A contractor may  |   |
|        |   |        |   | submit comments, rebuttals or other        |   |
|        |   |        |   | information for consideration prior to the |   |
|        |   |        |   | final assessment. The final performance    |   |
|        |   |        |   | report may be delayed until the            |   |
|        |   |        |   | disagreement is decided by an official at  |   |
|        |   |        |   | a higher level than the designated         |   |
|        |   |        |   | Government evaluator.                      |   |
|        |   |        |   |                                            |   |
|        |   |        |   | Contractors must be                        |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   given the opportunity to comment on    |   |
|        |   |        |   |     their own assessment reports at the    |   |
|        |   |        |   |     time they are written, and those       |   |
|        |   |        |   |     comments shall be maintained as part   |   |
|        |   |        |   |     of the Government record,              |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   allowed to review and comment on any   |   |
|        |   |        |   |     past performance assessments, and they |   |
|        |   |        |   |     should be available as soon as         |   |
|        |   |        |   |     practicable after they have been       |   |
|        |   |        |   |     prepared , and                         |   |
|        |   |        |   |                                            |   |
|        |   |        |   | -   given limited access to the automated  |   |
|        |   |        |   |     systems in which the assessments are   |   |
|        |   |        |   |     prepared so they can see the           |   |
|        |   |        |   |     information about their performance    |   |
|        |   |        |   |     and respond.                           |   |
|        |   |        |   |                                            |   |
|        |   |        |   | Contractors may choose not to respond.     |   |
|        |   |        |   | After the period of time allowed for       |   |
|        |   |        |   | responses, the report will then be         |   |
|        |   |        |   | transmitted to the Government-wide data    |   |
|        |   |        |   | repository the completed report.           |   |
+--------+---+--------+---+--------------------------------------------+---+
|        |   |        |   | **Government approvals:** To consider      |   |
|        |   |        |   | disagreements between the parties          |   |
|        |   |        |   | regarding the report, agencies must        |   |
|        |   |        |   | provide an opportunity for an independent  |   |
|        |   |        |   | review of performance reports at a level   |   |
|        |   |        |   | above the contracting officer or assessing |   |
|        |   |        |   | official, as determined by the head of the |   |
|        |   |        |   | agency. The final determination regarding  |   |
|        |   |        |   | the performance report rests with the      |   |
|        |   |        |   | Government.                                |   |
+--------+---+--------+---+--------------------------------------------+---+
| **E    |   | An     |   |                                            |   |
| xhibit |   | o      |   |                                            |   |
| 3-11** |   | verall |   |                                            |   |
|        |   | s      |   |                                            |   |
|        |   | ummary |   |                                            |   |
|        |   | of     |   |                                            |   |
|        |   | cont   |   |                                            |   |
|        |   | ractor |   |                                            |   |
|        |   | perfo  |   |                                            |   |
|        |   | rmance |   |                                            |   |
|        |   | infor  |   |                                            |   |
|        |   | mation |   |                                            |   |
|        |   | r      |   |                                            |   |
|        |   | eports |   |                                            |   |
|        |   | is     |   |                                            |   |
|        |   | shown  |   |                                            |   |
|        |   | in     |   |                                            |   |
|        |   | E      |   |                                            |   |
|        |   | xhibit |   |                                            |   |
|        |   | 3-11.  |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| **Cont |   |        |   |                                            |   |
| ractor |   |        |   |                                            |   |
| Perfo  |   |        |   |                                            |   |
| rmance |   |        |   |                                            |   |
| Infor  |   |        |   |                                            |   |
| mation |   |        |   |                                            |   |
| Report |   |        |   |                                            |   |
| Sum    |   |        |   |                                            |   |
| mary** |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
| <      |   |        |   |                                            |   |
| table> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| group> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| sty    |   |        |   |                                            |   |
| le="wi |   |        |   |                                            |   |
| dth: 1 |   |        |   |                                            |   |
| 7%" /> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| sty    |   |        |   |                                            |   |
| le="wi |   |        |   |                                            |   |
| dth: 1 |   |        |   |                                            |   |
| 4%" /> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| sty    |   |        |   |                                            |   |
| le="wi |   |        |   |                                            |   |
| dth: 1 |   |        |   |                                            |   |
| 4%" /> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| sty    |   |        |   |                                            |   |
| le="wi |   |        |   |                                            |   |
| dth: 1 |   |        |   |                                            |   |
| 4%" /> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| sty    |   |        |   |                                            |   |
| le="wi |   |        |   |                                            |   |
| dth: 1 |   |        |   |                                            |   |
| 1%" /> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| sty    |   |        |   |                                            |   |
| le="wi |   |        |   |                                            |   |
| dth: 1 |   |        |   |                                            |   |
| 3%" /> |   |        |   |                                            |   |
| <col   |   |        |   |                                            |   |
| sty    |   |        |   |                                            |   |
| le="wi |   |        |   |                                            |   |
| dth: 1 |   |        |   |                                            |   |
| 3%" /> |   |        |   |                                            |   |
| </col  |   |        |   |                                            |   |
| group> |   |        |   |                                            |   |
| <      |   |        |   |                                            |   |
| tbody> |   |        |   |                                            |   |
| <tr    |   |        |   |                                            |   |
| class= |   |        |   |                                            |   |
| "odd"> |   |        |   |                                            |   |
| <t     |   |        |   |                                            |   |
| d><p>< |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| >Type< |   |        |   |                                            |   |
| /stron |   |        |   |                                            |   |
| g></p> |   |        |   |                                            |   |
| <      |   |        |   |                                            |   |
| p><str |   |        |   |                                            |   |
| ong>of |   |        |   |                                            |   |
| Report |   |        |   |                                            |   |
| </stro |   |        |   |                                            |   |
| ng></p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td><  |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| >Quest |   |        |   |                                            |   |
| ions</ |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td><  |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| >Narra |   |        |   |                                            |   |
| tive</ |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td>   |   |        |   |                                            |   |
| <stron |   |        |   |                                            |   |
| g>Cont |   |        |   |                                            |   |
| ractor |   |        |   |                                            |   |
| I      |   |        |   |                                            |   |
| nput</ |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td><  |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| >Other |   |        |   |                                            |   |
| I      |   |        |   |                                            |   |
| nput</ |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td><  |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| >Frequ |   |        |   |                                            |   |
| ency</ |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td><s |   |        |   |                                            |   |
| trong> |   |        |   |                                            |   |
| Higher |   |        |   |                                            |   |
| Appr   |   |        |   |                                            |   |
| oval</ |   |        |   |                                            |   |
| strong |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| </tr>  |   |        |   |                                            |   |
| <tr    |   |        |   |                                            |   |
| c      |   |        |   |                                            |   |
| lass=" |   |        |   |                                            |   |
| even"> |   |        |   |                                            |   |
| <td>   |   |        |   |                                            |   |
| Questi |   |        |   |                                            |   |
| onnair |   |        |   |                                            |   |
| e</td> |   |        |   |                                            |   |
| <t     |   |        |   |                                            |   |
| d>Four |   |        |   |                                            |   |
| Yes/N  |   |        |   |                                            |   |
| o</td> |   |        |   |                                            |   |
| <td>   |   |        |   |                                            |   |
| <p>Con |   |        |   |                                            |   |
| dition |   |        |   |                                            |   |
| al</p> |   |        |   |                                            |   |
| <      |   |        |   |                                            |   |
| p>(Bri |   |        |   |                                            |   |
| ef)</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <      |   |        |   |                                            |   |
| td><p> |   |        |   |                                            |   |
| No</p> |   |        |   |                                            |   |
| <p>    |   |        |   |                                            |   |
| -Allow |   |        |   |                                            |   |
| cont   |   |        |   |                                            |   |
| ractor |   |        |   |                                            |   |
| to     |   |        |   |                                            |   |
| see    |   |        |   |                                            |   |
| rat    |   |        |   |                                            |   |
| ing</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td>N  |   |        |   |                                            |   |
| o</td> |   |        |   |                                            |   |
| <      |   |        |   |                                            |   |
| td>Onc |   |        |   |                                            |   |
| e</td> |   |        |   |                                            |   |
| <td>N  |   |        |   |                                            |   |
| o</td> |   |        |   |                                            |   |
| </tr>  |   |        |   |                                            |   |
| <tr    |   |        |   |                                            |   |
| class= |   |        |   |                                            |   |
| "odd"> |   |        |   |                                            |   |
| <td><  |   |        |   |                                            |   |
| p>Simp |   |        |   |                                            |   |
| le</p> |   |        |   |                                            |   |
| <p>Rep |   |        |   |                                            |   |
| ort</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td><  |   |        |   |                                            |   |
| p>Four |   |        |   |                                            |   |
| or     |   |        |   |                                            |   |
| more   |   |        |   |                                            |   |
| So     |   |        |   |                                            |   |
| cio/Ec |   |        |   |                                            |   |
| on</p> |   |        |   |                                            |   |
| <p>1-5 |   |        |   |                                            |   |
| sc     |   |        |   |                                            |   |
| ale</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <t     |   |        |   |                                            |   |
| d><p>M |   |        |   |                                            |   |
| andato |   |        |   |                                            |   |
| ry</p> |   |        |   |                                            |   |
| <p>    |   |        |   |                                            |   |
| (Summa |   |        |   |                                            |   |
| ry)</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <      |   |        |   |                                            |   |
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| Option |   |        |   |                                            |   |
| al</p> |   |        |   |                                            |   |
| <p>-   |   |        |   |                                            |   |
| Rating |   |        |   |                                            |   |
| of 3   |   |        |   |                                            |   |
| or     |   |        |   |                                            |   |
| lower  |   |        |   |                                            |   |
| –      |   |        |   |                                            |   |
| give   |   |        |   |                                            |   |
| cont   |   |        |   |                                            |   |
| ractor |   |        |   |                                            |   |
| at     |   |        |   |                                            |   |
| least  |   |        |   |                                            |   |
| 30     |   |        |   |                                            |   |
| days   |   |        |   |                                            |   |
| to     |   |        |   |                                            |   |
| evalu  |   |        |   |                                            |   |
| ate</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td>O  |   |        |   |                                            |   |
| ptiona |   |        |   |                                            |   |
| l</td> |   |        |   |                                            |   |
| <td>V  |   |        |   |                                            |   |
| ariabl |   |        |   |                                            |   |
| e</td> |   |        |   |                                            |   |
| <t     |   |        |   |                                            |   |
| d>Cond |   |        |   |                                            |   |
| itiona |   |        |   |                                            |   |
| l</td> |   |        |   |                                            |   |
| </tr>  |   |        |   |                                            |   |
| <tr    |   |        |   |                                            |   |
| c      |   |        |   |                                            |   |
| lass=" |   |        |   |                                            |   |
| even"> |   |        |   |                                            |   |
| <td><p |   |        |   |                                            |   |
| >Compl |   |        |   |                                            |   |
| ex</p> |   |        |   |                                            |   |
| <p>Rep |   |        |   |                                            |   |
| ort</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td><  |   |        |   |                                            |   |
| p>Four |   |        |   |                                            |   |
| or     |   |        |   |                                            |   |
| more   |   |        |   |                                            |   |
| So     |   |        |   |                                            |   |
| cio/Ec |   |        |   |                                            |   |
| on</p> |   |        |   |                                            |   |
| <p>1-5 |   |        |   |                                            |   |
| sc     |   |        |   |                                            |   |
| ale</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <t     |   |        |   |                                            |   |
| d><p>M |   |        |   |                                            |   |
| andato |   |        |   |                                            |   |
| ry</p> |   |        |   |                                            |   |
| <p     |   |        |   |                                            |   |
| >seven |   |        |   |                                            |   |
| or     |   |        |   |                                            |   |
| more   |   |        |   |                                            |   |
| que    |   |        |   |                                            |   |
| stions |   |        |   |                                            |   |
| for    |   |        |   |                                            |   |
| e      |   |        |   |                                            |   |
| ach</p |   |        |   |                                            |   |
| ></td> |   |        |   |                                            |   |
| <td>Ye |   |        |   |                                            |   |
| s</td> |   |        |   |                                            |   |
| <td>Ye |   |        |   |                                            |   |
| s</td> |   |        |   |                                            |   |
| <td>M  |   |        |   |                                            |   |
| ultipl |   |        |   |                                            |   |
| e</td> |   |        |   |                                            |   |
| <td>Ye |   |        |   |                                            |   |
| s</td> |   |        |   |                                            |   |
| </tr>  |   |        |   |                                            |   |
| </     |   |        |   |                                            |   |
| tbody> |   |        |   |                                            |   |
| </     |   |        |   |                                            |   |
| table> |   |        |   |                                            |   |
|        |   |        |   |                                            |   |
| E      |   |        |   |                                            |   |
| xhibit |   |        |   |                                            |   |
| 3-11   |   |        |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
| ## St  |   |        |   |                                            |   |
| ep 5 - |   |        |   |                                            |   |
| - Main |   |        |   |                                            |   |
| tain R |   |        |   |                                            |   |
| ecords |   |        |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
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|        |   |        | s |                                            |   |
|        |   |        | s |                                            |   |
|        |   |        | . |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+
|        |   |        |   |                                            |   |
+--------+---+--------+---+--------------------------------------------+---+

![](media/image1.wmf){width="1.1458333333333333in"
height="0.36319444444444443in"}

# Appendix A - Acronyms {#appendix-a---acronyms .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

  ------------- ----------------------------------------------------------
  **Acronym**   **Meaning**

  A&E           Architect and Engineering

  ACASS         Architect-Engineer Contract Administration Support System

  CCASS         Construction Contractor Appraisal Support System

  CO            Contracting Officer

  CPARS         Contractor Performance Assessment and Reporting System

  CPS           Contractor Performance System

  FAR           Federal Acquisition Regulations

  FPDS          Federal Procurement Data System

  FSS           Federal Supply Schedule

  GAO           Government Accountability Office

  GWAC          Government-Wide Agency Contracts

  IDV           Indefinite Delivery Vehicles

  LPTA          Lowest Price Technically Acceptable

  MAC           Multiple Agency Contract

  PI            Performance Information

  PIR           Performance Information Report

  PPDB          Past Performance Data Base

  PPIRS         Past Performance Information Retrieval system

  SBA           Small Business Administration

  SSR           Statistical Summary Report
  ------------- ----------------------------------------------------------

# Appendix B - Assumptions Made in 1994 and 2005 {#appendix-b---assumptions-made-in-1994-and-2005 .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

**Assumptions the Performance Group made in 1994**

**for Past Performance Information (PPI)**

  --------------- ---------------------------------------------------------
  **Not A New     **Source Selections**: At the end of the contract you
  Burden On:**    have to rate them. So making PPI a part of the source
                  selection process was nothing new.

                  **Contract Administration:** It's part of the normal
                  administration so it was being done anyway. Making PPI a
                  part of the evaluation process was therefore nothing new

  **Maintain      It would never be released except to the contractor
  Contractor      because it was considered proprietary data and impacted
  Privacy**       his competitive position. It was a restraint on
                  competition if it was released to the public because
                  people would know a good part of the source
                  selection/evaluation criteria and the rating given.

  **CO Signs The  Making the contracting officer sign the review was their
  Review**        attempt to make the contracting officer the responsible
                  official. They assumed that was enough so no FAR change
                  was needed.

  **Others Now    They realized the contracting officer interacts with the
  Participate**   end user in a variety of ways at different agencies. The
                  end user had to do the cost, quality, schedule questions
                  and the contracting officer would do the management
                  portion.

  **Not           They kept the construction and A&E part separate because
  Applicable To   those communities already had a separate system and they
  Construction    didn't want to impact them from using their tool.
  And A&E**       

  **Benefits**    Contractor's would be leery of how a poor rating might
                  impact their ability to get future work so improved
                  performance would result.

  **Eliminate     Performance Reference Survey forms are issued with
  Duplicative     solicitation. When data was shared among the agencies,
  Effort**        the performance reference survey forms would no longer be
                  needed in each individual solicitation.
  --------------- ---------------------------------------------------------

**Assumptions the Performance Group used in 2005.**

+------------+---------------------------------------------------------+
| **S        | Contractor performance evaluations should [no longer be |
| ensitivity | held]{.underline} close as "sensitive" data.            |
| Of         |                                                         |
| Inf        | -   The use of the Internet has vastly eroded the       |
| ormation** |     perception that a performance rating equals a lack  |
|            |     of competitive edge. Use of public ratings in the   |
|            |     commercial sector is abundant. Examples of ratings  |
|            |     made public include eBay, TripAdvisor, online book  |
|            |     clubs, JD Powers Association, etc.                  |
|            |                                                         |
|            | -   Protection of the source selection and evaluation   |
|            |     criteria is published in the solicitation.          |
|            |     Therefore they are not sensitive either.            |
|            |                                                         |
|            | -   The application of the source selection ratings are |
|            |     often revealed in GAO cases and as such are not     |
|            |     sensitive data either.                              |
|            |                                                         |
|            | -   Many former contracting officers are employed by    |
|            |     contractors.                                        |
|            |                                                         |
|            | -   It is wishful thinking that the way the Government  |
|            |     applies a source selection evaluation somehow gives |
|            |     the Government an advantage or conversely that      |
|            |     having that data renders the contractor unable to   |
|            |     compete for future work.                            |
+------------+---------------------------------------------------------+
| **Di       | The reason for the small amount of contractor           |
| fficulty** | performance information (CPI) in any of the agency      |
|            | collection tools is that it was too hard to do it all   |
|            | correctly, for every contract written, in the manner    |
|            | the previous guide provided.                            |
+------------+---------------------------------------------------------+
| **Con      | The previous guidance established a new process that    |
| sistency** | although it was part of quality contract                |
|            | administration, it was not done the same way from one   |
|            | agency to another. Even the guidance set forth in 1995  |
|            | was interpreted and implemented differently.            |
+------------+---------------------------------------------------------+
| **Lack Of  | The performance reference survey forms were still in    |
| Eva        | use prolifically because there are so few contractor    |
| luations** | performance evaluations in the Government-wide          |
|            | performance retrieval database (PPIRS).                 |
|            |                                                         |
|            | Where small businesses only receive small dollar value  |
|            | contracts, they might never have a contract that rates  |
|            | a performance evaluation that resides in PPIRS.         |
+------------+---------------------------------------------------------+
| **Lack Of  | The fact that so few evaluations are done and make it   |
| Accoun     | into PPIRS is because the former guidance did not go    |
| tability** | far enough to make one person responsible for this      |
|            | process. They didn't change the Federal Acquisition     |
|            | Regulation (FAR).                                       |
+------------+---------------------------------------------------------+

![](media/image1.wmf){width="1.1458333333333333in"
height="0.36319444444444443in"}

# Appendix C - GAO Decisions {#appendix-c---gao-decisions .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

+---------------+------------------------------------+-----------------+
| GAO Decision  | Relevancy                          | GAO Reference   |
+---------------+------------------------------------+-----------------+
| Experience is | Experience questions whether the   | [Oceaneering    |
| different     | firm has performed the requisite   | Int'l, Inc.,    |
| than          | work previously.                   | B-287325,       |
| performance.  |                                    | 6/5/2001, 2001  |
|               | Performance questions the quality  | CPD             |
|               | of performance evaluated.          | 95]{.underline} |
+---------------+------------------------------------+-----------------+
| Where         | Make every effort to document a    | [IBM, Inc.,     |
| performance   | contractor's performance. By       | B-275554, 97-1  |
| is documented | making all significant performance | CPD             |
| and shared,   | reviews available through the      | 1               |
| the burden of | government-wide repository, you    | 14]{.underline} |
| providing it  | will eliminate the burden of       |                 |
| is reduced.   | providing repetitive references    |                 |
|               | one at-a-time, and the government  |                 |
|               | is less at risk for having a       |                 |
|               | protest sustained.                 |                 |
+---------------+------------------------------------+-----------------+
| Sometimes you | You must make a reasonable effort  | [Lynwood        |
| will not be   | to contact a reference, and where  | Machines &      |
| able to       | that effort proves unsuccessful;   | Engineering     |
| contact all   | you may proceed with evaluation    | Inc., B-285696, |
| their         | without benefit of that reference. | 9/18/2000, 2001 |
| references or |                                    | CPD             |
| the           |                                    | 1               |
| information   |                                    | 13]{.underline} |
| you get is    |                                    |                 |
| unusable.     |                                    |                 |
+---------------+------------------------------------+-----------------+
| There is no   | You must act reasonably in         | [Satellite      |
| legal         | determining which references to    | Servs., Inc.,   |
| requirement   | contact and which not to contact.  | B295866,        |
| to contact    |                                    | B295866.2,      |
| all of an     |                                    | 4/20/2005,      |
| offerors'     |                                    | an              |
| references.   |                                    | d;]{.underline} |
|               |                                    |                 |
|               |                                    | [B-288134,      |
|               |                                    | B288134.2,      |
|               |                                    | 9/20/20         |
|               |                                    | 01]{.underline} |
+---------------+------------------------------------+-----------------+
| Considering   | You may consider an offerors' past | [Lynwood        |
| other sources | performance history obtained from  | Machines &      |
| of            | a source not identified by the     | Engineering     |
| information   | vendor in its quotation, bid, or   | Inc., B-285696, |
|               | proposal.                          | 9/18/2000, 2001 |
|               |                                    | CPD             |
|               | Although the principle is          | 1               |
|               | established and you don't have to, | 13]{.underline} |
|               | you are wise to place a notice     |                 |
|               | that says "The government may find |                 |
|               | and consider other sources of      |                 |
|               | information" in your solicitation. |                 |
+---------------+------------------------------------+-----------------+
| GAO Decision  | Relevancy                          | GAO Reference   |
+---------------+------------------------------------+-----------------+
| Opportunities | You must allow an offeror an       | [Dismas         |
| to respond to | opportunity to address adverse     | Charities,      |
| allegations   | performance info if the offeror    | Inc., B-292091, |
| of adverse    | was not previously provided an     | 6/25/           |
| references.   | opportunity to discuss it; - - In  | 03]{.underline} |
|               | this case the final evaluation     |                 |
|               | report was never discussed with    |                 |
|               | the offeror.                       |                 |
|               |                                    |                 |
|               | You must provide the offeror an    |                 |
|               | opportunity to discuss this        |                 |
|               | adverse performance info.          |                 |
+---------------+------------------------------------+-----------------+
| Using         | You may rely on content of past    | [PharmChem      |
| performance   | performance reports that had been  | Inc             |
| reports that  | previously disclosed to, and       | .,]{.underline} |
| have been     | discussed with an offeror, *and    | [B-292408.2;    |
| disclosed to  | for which* the offeror was         | B-292408.3      |
| the offeror.  | provided a chance to submit        | ]{.underline}[, |
|               | written comments. You are not      | 1]{.un          |
| Joint         | required to raise the previously   | derline}[/30/20 |
| Ventures --   | discussed information with         | 04]{.underline} |
| An agency may | protester again during             |                 |
| evaluate the  | discussions.                       | [TLT            |
| corporate     |                                    | Construction    |
| experience of | Ensure that the experience is      | Corp.,          |
| a new         | predictive of the offeror's        | B-286226,       |
| business by   | performance under the contemplated | 11/7/2000, 2000 |
| considering   | contract.                          | CPD             |
| the           |                                    | 1               |
| experience of | The solicitation must have         | 79]{.underline} |
| a predecessor | permitted the use of               |                 |
| firm of a     | subcontractors experience in the   | [Al Hamra       |
| s             | evaluation criteria.               | Kuwait          |
| ubcontractor, |                                    | Co.             |
| including the | This is allowed if it is           | ,]{.underline}\ |
| experience    | reasonably predictive of           | B-288970,       |
| gained by     | performance of the joint venture   | 12/26/2001      |
| employees     | entity.                            |                 |
| while working |                                    | [Roca           |
| for the       |                                    | Management      |
| predecessor   |                                    | Education &     |
| firm.         |                                    | Training,       |
|               |                                    | Inc             |
| Joint         |                                    | .]{.underline}, |
| Venture -     |                                    | B-293067,       |
| Agency may    |                                    | 1/15/2004       |
| consider      |                                    |                 |
| su            |                                    | [Base           |
| bcontractor's |                                    | Technologies,   |
| experience in |                                    | Inc.]{.underli  |
| evaluating an |                                    | ne},B-293061.2; |
| offeror's     |                                    | B-293061.3,     |
| past          |                                    | 1/28/2004       |
| performance.  |                                    |                 |
|               |                                    |                 |
| Joint         |                                    |                 |
| Venture -     |                                    |                 |
| Agency may    |                                    |                 |
| consider the  |                                    |                 |
| references of |                                    |                 |
| one joint     |                                    |                 |
| venture       |                                    |                 |
| partner in    |                                    |                 |
| evaluating a  |                                    |                 |
| joint venture |                                    |                 |
| offeror's     |                                    |                 |
| past          |                                    |                 |
| performance.  |                                    |                 |
+---------------+------------------------------------+-----------------+
| The           | Make sure your performance         | [Sonetronics,   |
| evaluation of | evaluation is conducted in a       | Inc.,           |
| a             | reasonable manner, consistent with | B‑289459.2,     |
| contractor's  | the solicitation criteria, and     | 3/18/2002, 2002 |
| performance   | documented.                        | CPD 48 at       |
| is a matter   |                                    | 3]{.underline}  |
| within the    |                                    |                 |
| agency's      |                                    | [IGIT, Inc.,    |
| discretion.   |                                    | B‑275299.2,     |
|               |                                    | 6/23/1997, 97-2 |
|               |                                    | CPD 7 at        |
|               |                                    | 5]{.underline}  |
+---------------+------------------------------------+-----------------+
| Just because  | Make sure your performance         | [Birdwell Bros. |
| the protester | evaluation is conducted consistent | Painting &      |
| disagrees     | with the solicitation criteria and | Refinishing,    |
| with the      | documented.                        | B-285035,       |
| agency's      |                                    | 7/5/2000, 2000  |
| judgment is   |                                    | CPD 129 at      |
| not           |                                    | 5]{.underline}  |
| sufficient    |                                    |                 |
| cause to      |                                    |                 |
| establish     |                                    |                 |
| that the      |                                    |                 |
| agency acted  |                                    |                 |
| unreasonably. |                                    |                 |
+---------------+------------------------------------+-----------------+
| An agency's   | Make sure your performance         | [Ready Transp., |
| performance   | evaluation is conducted consistent | Inc.,           |
| evaluation    | with the solicitation criteria and | B-285283.3,     |
| may be based  | documented.                        | B-285283.4,     |
| on a          |                                    | 5/8/2001, 2001  |
| reasonable    | Ensure evaluators consider         | CPD 90 at       |
| perception of | specific examples of the           | 5]{.underline}  |
| inadequate    | contractor's problems noted by the |                 |
| prior         | government.                        | [Birdwell Bros. |
| performance,  |                                    | Painting &      |
| regardless of |                                    | Refinishing,    |
| whether the   |                                    | B-285035,       |
| contractor    |                                    | 7/5/2000, 2000  |
| disputes the  |                                    | CPD 129 at      |
| agency's      |                                    | 5]{.underline}  |
| i             |                                    |                 |
| nterpretation |                                    |                 |
| of the        |                                    |                 |
| underlying    |                                    |                 |
| facts.        |                                    |                 |
+---------------+------------------------------------+-----------------+
| A cooperative | The government can emphasize       | [Ready Transp., |
| and           | cooperation. Start by ensuring     | Inc.,           |
| responsive    | your SSP and RFP place emphasis on | B-285283.3,     |
| contractor in | cooperation. Ensure evaluators     | B-285283.4,     |
| the area of   | consider specific examples of the  | 5/8/2001, 2001  |
| contract      | contractor's problems noted by the | CPD 90 at       |
| a             | government.                        | 5]{.underline}  |
| dministration |                                    |                 |
| provides      |                                    | [Birdwell Bros. |
| value to the  |                                    | Painting &      |
| agency in     |                                    | Refinishing,    |
| that its      |                                    | B-285035,       |
| personnel are |                                    | 7/5/2000, 2000  |
| not wasting   |                                    | CPD 129 at      |
| time and      |                                    | 5]{.underline}  |
| resources     |                                    |                 |
| trying to get |                                    |                 |
| responses or  |                                    |                 |
| action from a |                                    |                 |
| no            |                                    |                 |
| n-cooperative |                                    |                 |
| contractor.   |                                    |                 |
+---------------+------------------------------------+-----------------+

# Appendix D - Sample Telephone Interviews and Documentation {#appendix-d---sample-telephone-interviews-and-documentation .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

**Guidelines for Obtaining Performance Information**

The evaluation group should send questionnaires or initiate telephone
calls to the references identified in the offerors' proposals.
Information may be collected as a group through the use of conference
calls or individual members may be tasked with the gathering of data

+--------------+-------------------------------------------------------+
| **           | At least two references should be contacted on each   |
| References** | previous contract effort selected for in-depth        |
|              | review.                                               |
|              |                                                       |
|              | -   The current or previous Contracting Officer,      |
|              |     Program Manager, and Contracting Officer\'s       |
|              |     Representative---whoever has the most relevant    |
|              |     experience on the contract---often proves to be   |
|              |     an excellent source of information.               |
|              |                                                       |
|              | -   Additional references are often identified during |
|              |     the interviews.                                   |
+--------------+-------------------------------------------------------+
| **Gather all | -   There may be a common group of questions for all  |
| available    |     offerors and/or tailored questions for each       |
| i            |     offeror, depending upon the circumstances.        |
| nformation** |                                                       |
|              | -   These questions can either be sent as             |
|              |     questionnaires to each reference or be used by    |
|              |     the group member during the telephone interview.  |
+--------------+-------------------------------------------------------+
| **Conduct    | When interviewing, you may want to use an             |
| the          | introduction similar to the following explaining you  |
| interview**  | are requesting voluntary assistance:                  |
|              |                                                       |
|              | -   This is \[*name*\]. I\'m calling in reference to  |
|              |     \[*name of contractor*\].                         |
|              |                                                       |
|              | -   I\'ll be asking you some questions that pertain   |
|              |     to that contractor\'s record of past and current  |
|              |     performance.                                      |
|              |                                                       |
|              | -   The information you provide will be used to       |
|              |     evaluate the award of Federal contracts.          |
|              |     Therefore, it is important that your information  |
|              |     be as factual and accurate as possible.           |
|              |                                                       |
|              | -   A summary of this discussion will be sent to you  |
|              |     for your records.                                 |
|              |                                                       |
|              | -   If that summary is inaccurate or incomplete in    |
|              |     any way, please contact me immediately.           |
|              |                                                       |
|              | -   My telephone number and e-mail address are        |
|              |     \[*telephone number; e-mail address*\].           |
|              |                                                       |
|              | Actions and Suggestions are shown in the following    |
|              | exhibit.                                              |
+--------------+-------------------------------------------------------+
| **Reluctant  | -   Assure the reference of anonymity.                |
| reference**  |                                                       |
|              | -   At the least, the reference should be requested   |
|              |     to provide additional references                  |
+--------------+-------------------------------------------------------+

![](media/image1.wmf){width="1.1458333333333333in"
height="0.36319444444444443in"}

**Actions and Suggestions**

+---------------+------------------------------------------------------+
| **Action**    | **Suggestions**                                      |
+---------------+------------------------------------------------------+
| **Confirm the | -   Contract number                                  |
| following     |                                                      |
| data from the | -   Contractor\'s name and address                   |
| offeror\'s    |                                                      |
| proposal**    | -   Type of contract                                 |
|               |                                                      |
|               | -   Complexity of work                               |
|               |                                                      |
|               | -   Description and location of work (e.g., types of |
|               |     tasks, product, service)                         |
|               |                                                      |
|               | -   Contract dollar value                            |
|               |                                                      |
|               | -   Date of award and Contract completion date       |
|               |     (including extensions)                           |
+---------------+------------------------------------------------------+
| **Verify**    | Performance data to which you may have access        |
+---------------+------------------------------------------------------+
| **Question    | If the award amount or delivery schedule changed,    |
| changes**     | find out why                                         |
+---------------+------------------------------------------------------+
| **Discuss     | -   Ask for a description of the types of personnel  |
| persons       |     (skill and expertise) the contractor used and    |
| involved in   |     the overall quality of the contractor\'s team.   |
| prior         |                                                      |
| efforts**     | -   Did the company appear to use personnel with the |
|               |     appropriate skills and expertise?                |
|               |                                                      |
|               | -   Ask if the contractor appeared to apply          |
|               |     sufficient resources (personnel and facilities)  |
|               |     to the effort.                                   |
+---------------+------------------------------------------------------+
| **Ask         | -   Ask how the contractor performed considering     |
| specific      |     technical performance or quality of the product  |
| questions     |     or service, schedule, cost control (if           |
| regarding     |     applicable), business relations, and management  |
| performance** |                                                      |
|               | -   Ask whether there were any particularly          |
|               |     significant risks involved in performance of the |
|               |     effort.                                          |
|               |                                                      |
|               | -   If a problem surfaced, ask what the Government   |
|               |     and contractor did to fix it                     |
|               |                                                      |
|               | -   Ask whether the contractor was cooperative in    |
|               |     resolving issues.                                |
+---------------+------------------------------------------------------+
| **Obtain      | -   What was the relationship between the prime and  |
| information   |     subcontractors?                                  |
| about         |                                                      |
| subcontracts  | -   How well did the prime manage the                |
| and           |     subcontractors?                                  |
| subcontract   |                                                      |
| plans**       | -   Did the subcontractors perform the bulk of the   |
|               |     effort or just add depth on particular technical |
|               |     areas?                                           |
|               |                                                      |
|               | -   Why were the subcontractors chosen to work on    |
|               |     specific technical areas, what were those areas, |
|               |     and                                              |
|               |                                                      |
|               | -   why were they accomplished by the subcontractors |
|               |     rather than the prime?                           |
|               |                                                      |
|               | -   Ask if the contractor has established a small    |
|               |     business subcontracting plan and                 |
|               |                                                      |
|               | -   is in compliance with 15 U.S.C. 637(d),          |
|               |                                                      |
|               | -   has complied with the plan under similar types   |
|               |     of contracts, and                                |
|               |                                                      |
|               | -   has met or exceeded the goals established under  |
|               |     the plan.                                        |
|               |                                                      |
|               | -   Ask how does the cognizant DCMA administration   |
|               |     office rate the contractor's overall small       |
|               |     business subcontracting plan.                    |
+---------------+------------------------------------------------------+
| **General     | -   Ask what role the reference played (e.g.,        |
| issues**      |     Contracting Officer's Representative, Contract   |
|               |     Specialist, Administrative Contracting Officer,  |
|               |     etc.) and for how long.                          |
|               |                                                      |
|               | -   If a problem is uncovered that the reference is  |
|               |     unfamiliar with, ask for another individual who  |
|               |     might have the information.                      |
|               |                                                      |
|               | -   Ask if this contractor has performed other past  |
|               |     efforts with the reference\'s agency.            |
|               |                                                      |
|               | -   Inquire whether the reference knows of anyone    |
|               |     else who might have PPI on the contractor.       |
+---------------+------------------------------------------------------+
| **Obtain      | -   Ask about the contractor's strong points or what |
| Reco          |     the reference liked best.                        |
| mmendations** |                                                      |
|               | -   Ask about the contractor's weak points or what   |
|               |     the reference liked least.                       |
|               |                                                      |
|               | -   Inquire whether the reference has any            |
|               |     reservations about recommending a future         |
|               |     contract award to this contractor.               |
+---------------+------------------------------------------------------+

**Solicitation Questionnaire**

Include this form with the solicitation's instructions to offerors to
simplify the submission and evaluation of PPI

(To be completed by the offeror)

+-----------------------------------------------------------------------+
| **1. Contract Number:**                                               |
+-----------------------------------------------------------------------+
| **2. Contractor (Name and Address):**                                 |
+-----------------------------------------------------------------------+
| **3. Type of Contract: Negotiated \_\_\_\_\_ Sealed Bid \_\_\_\_\_    |
| Fixed Price \_\_\_\_\_\                                               |
| Cost Reimbursement \_\_\_\_\_ Hybrid (explain)                        |
| \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**                      |
+-----------------------------------------------------------------------+
| **4. Complexity of Work: Difficult \_\_\_\_\_ Routine \_\_\_\_\_**    |
+-----------------------------------------------------------------------+
| **5. Description, location, and relevancy of work:**                  |
+-----------------------------------------------------------------------+
| **6. Contract Dollar Value: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**    |
|                                                                       |
| **Status: Active \_\_\_\_\_ Completed \_\_\_\_\_\_**                  |
+-----------------------------------------------------------------------+
| **7. Date of Award: \_\_\_\_\_\_\_\_\_\_\_\                           |
| Contract Completion Date (including extensions):                      |
| \_\_\_\_\_\_\_\_\_\_**                                                |
+-----------------------------------------------------------------------+
| **8. Type and Extent of Subcontracting:**                             |
+-----------------------------------------------------------------------+
| **9. Name, Address, Telephone Number, and E-mail Address of the       |
| Procuring Contracting Officer and/or the Contracting Officer's        |
| Representative (and other references---e.g., Administrative           |
| Contracting Officer---if applicable):**                               |
+-----------------------------------------------------------------------+

**Sample Telephone Record**

The evaluation group member should send the telephone memorandum to the
reference, stating explicitly that if the reference does not object to
its content within the time specified, it will be accepted as correct.
The amount of time allowed for a response depends on the circumstances
of each acquisition. Extra care must be taken to ensure accuracy,
clarity, and legibility because these summaries often represent the only
written back-up supporting the opinions and conclusions of the final
evaluation report.

Confirmation letter (e-mail) may be sent to the interviewee as follows:

Dear (interviewee):

-   Attached is a summary of our telephone conversation on \[*date*\]
    concerning the past and current performance of \[*name of
    contractor*\].

-   If I do not hear from you by \[*date*\], I will assume that the
    summary of our discussion is correct.

-   Please contact me if you have any questions or comments.

-   You may reach me at \[*telephone number*\] or \[*e-mail address*\].

-   Thank you for taking the time to assist in this effort.

Attached Summary

+------------------------+---------------------------------------------+
| **Solicitation         | *Withhold the identity of the program and   |
| Number:**              | solicitation number, if practicable, to     |
|                        | avoid having to obtain a non-disclosure     |
| **Included on          | statement from the person contacted.*       |
| Government copy only.  |                                             |
| (do not disclose to    |                                             |
| person contacted)**    |                                             |
+------------------------+---------------------------------------------+
| **Contractor**         | **Name:**                                   |
|                        |                                             |
| ##                     | **Address:**                                |
+------------------------+---------------------------------------------+
| **Person Contacted**   | **Name:**                                   |
|                        |                                             |
| ##                     | **Address:**                                |
|                        |                                             |
|                        | **Phone Number:**                           |
|                        |                                             |
|                        | **E-Mail Address:**                         |
+------------------------+---------------------------------------------+
| **Date and Time of     |                                             |
| Contact:**             |                                             |
|                        |                                             |
| ##                     |                                             |
+------------------------+---------------------------------------------+
| **Summary of           |                                             |
| Discussion:**          |                                             |
|                        |                                             |
| (Note: If the          |                                             |
| reference indicates    |                                             |
| that the narrative is  |                                             |
| incorrect, then a      |                                             |
| corrected narrative    |                                             |
| must be sent for       |                                             |
| verification.          |                                             |
| Experience indicates   |                                             |
| that in most           |                                             |
| instances, changes are |                                             |
| minor. If, however, a  |                                             |
| reference expresses    |                                             |
| opposition to a record |                                             |
| and satisfactory       |                                             |
| corrections cannot be  |                                             |
| agreed upon, the       |                                             |
| evaluation group       |                                             |
| should not rely on     |                                             |
| that record.)          |                                             |
+------------------------+---------------------------------------------+
| **Performance          | **Interviewer's Signature**                 |
| Information Evaluation |                                             |
| Group Member**         |                                             |
+------------------------+---------------------------------------------+

+-------------+--------------------------------------------------------+
| # Appen     |                                                        |
| dix E - Age |                                                        |
| ncy Automat |                                                        |
| ed Collecti |                                                        |
| on Systems  |                                                        |
| {#appendix- |                                                        |
| e---agency- |                                                        |
| automated-c |                                                        |
| ollection-s |                                                        |
| ystems .Sty |                                                        |
| le-Heading- |                                                        |
| 1-+-Left:-- |                                                        |
| 0\"-First-l |                                                        |
| ine:--0\"1} |                                                        |
+-------------+--------------------------------------------------------+
| *           | **Multiple Agency, Shared File System:** Supports      |
| *Contractor | acquisition activities in all fifty states and over    |
| Performance | 100 foreign countries. Supports evaluations on         |
| System      | Research and Development, ADP, A&E, Construction, and  |
| (CPS)**     | Service and Supply contracts. NIH CPS Construction     |
|             | Form approved by CAAC for use by CPS subscribers in    |
|             | lieu of the SF 1420.                                   |
|             |                                                        |
|             | **Contains evaluations from the following Federal      |
|             | Departments/Agencies**:                                |
|             |                                                        |
|             | -   Department of Health and Human Services,           |
|             |                                                        |
|             | -   Department of Agriculture,                         |
|             |                                                        |
|             | -   Department of Treasury,                            |
|             |                                                        |
|             | -   Department of Commerce,                            |
|             |                                                        |
|             | -   Department of Justice, Department of Energy,       |
|             |                                                        |
|             | -   Department of Interior,                            |
|             |                                                        |
|             | -   Department of Labor,                               |
|             |                                                        |
|             | -   Department of Veterans Affairs,                    |
|             |                                                        |
|             | -   Social Security Administration,                    |
|             |                                                        |
|             | -   Agency for International Development,              |
|             |                                                        |
|             | -   Environmental Protection Agency,                   |
|             |                                                        |
|             | -   Federal Emergency Management Agency,               |
|             |                                                        |
|             | -   General Services Administration,                   |
|             |                                                        |
|             | -   Department of Transportation,                      |
|             |                                                        |
|             | -   Department of Education,                           |
|             |                                                        |
|             | -   Department of State,                               |
|             |                                                        |
|             | -   Export-Import Bank and                             |
|             |                                                        |
|             | -   the Architect of the Capital.                      |
|             |                                                        |
|             | [http://cps.od.nih.gov](http://cps.od.nih.gov/)        |
|             |                                                        |
|             | [CPS Support Email](mailto:cps-support-l@list.nih.gov) |
|             | (<cps-support-l@list.nih.gov>)                         |
+-------------+--------------------------------------------------------+
| *           | CPARS is a web-enabled application that collects and   |
| *Contractor | manages the library of automated CPARS. CPARS is for   |
| Performance | UNCLASSIFIED use only. Classified information is not   |
| A           | to be entered into this system. A CPAR assesses a      |
| ssessment** | contractor\'s performance and provides a record, both  |
|             | positive and negative, on a given contractor during a  |
| **Reporting | specific period of time. Each assessment is based on   |
| System      | objective facts and supported by program and contract  |
| (CPARS)**   | management data, such as cost performance reports,     |
|             | customer comments, quality reviews, technical          |
|             | interchange meetings, financial solvency assessments,  |
|             | construction/production management reviews, contractor |
|             | operations reviews, functional performance             |
|             | evaluations, and earned contract incentives.           |
|             |                                                        |
|             | **Customer Support Desk**\                             |
|             | Voice Phone: (603) 431-9460 x486 or\                   |
|             | DSN: 684-1690 x486\                                    |
|             | [Contact the                                           |
|             | Webm                                                   |
|             | aster](http://www.cpars.navy.mil/allapps/advisory.htm) |
|             |                                                        |
|             | <http://www.cpars.navy.mil/cparsmain.htm>              |
+-------------+--------------------------------------------------------+
| **Archite   | ACASS is a web-enabled application that supports the   |
| ct-Engineer | completion, distribution, and retrieval of             |
| Contract    | Architect-Engineer (A-E) contract performance          |
| Adm         | evaluations (DD Form 2631). ACASS is for UNCLASSIFIED  |
| inistration | use only. An evaluation assesses a contractor's        |
| Support     | performance and provides a record, both positive and   |
| System      | negative, on a given contract. Each evaluation is      |
| (ACASS)**   | based on objective facts and supported by contract     |
|             | management data, such as quality of A-E services by    |
|             | discipline, and assessments of the attributes of the   |
|             | engineering services as to accuracy, thoroughness,     |
|             | schedules, cost constraints, technical capability, and |
|             | other contract performance requirements.               |
|             |                                                        |
|             |   ------------------------- ------                     |
|             | ------------------------------------------------------ |
|             |   **Contractor Appraisal    **Customer Support Desk**\ |
|             |   Informat                                             |
|             | ion Center\       Voice Phone: (603) 431-9460 x486 or\ |
|             |   Portland District\        DSN: 684-1690 x486\        |
|             |   **Voice Phone: (503)      [Contact the               |
|             |   808-4590\                 Webm                       |
|             | aster](http://www.cpars.navy.mil/allapps/advisory.htm) |
|             |   FAX: (503) 808-4596                                  |
|             |                                                        |
|             |   ------------------------- ------                     |
|             | ------------------------------------------------------ |
|             |                                                        |
|             | <http://www.cpars.navy.mil/acassmain.htm>              |
+-------------+--------------------------------------------------------+
| **Con       | CCASS is a web-enabled application that supports the   |
| struction** | completion, distribution, and retrieval of             |
|             | Construction contract performance evaluations (DD Form |
| *           | 2626). CCASS is for UNCLASSIFIED use only. An          |
| *Contractor | evaluation assesses a contractor's performance and     |
| Appraisal   | provides a record, both positive and negative, on a    |
| Support     | given contract. Each evaluation is based on objective  |
| System      | facts and supported by contract management data, such  |
| (CCASS)**   | as contract performance elements that evaluate         |
|             | quality, timely performance, effectiveness of          |
|             | management, and compliance with contract terms, labor  |
|             | standards, and safety requirements.                    |
|             |                                                        |
|             |   ------------------------- ------                     |
|             | ------------------------------------------------------ |
|             |   **Contractor Appraisal    **Customer Support Desk**\ |
|             |   Informat                                             |
|             | ion Center\       Voice Phone: (603) 431-9460 x486 or\ |
|             |   Portland District\        DSN: 684-1690 x486\        |
|             |   **Voice Phone: (503)      [Contact the               |
|             |   808-4590\                 Webm                       |
|             | aster](http://www.cpars.navy.mil/allapps/advisory.htm) |
|             |   FAX: (503) 808-4596                                  |
|             |                                                        |
|             |   ------------------------- ------                     |
|             | ------------------------------------------------------ |
|             |                                                        |
|             | [http://www.cpars.navy.mil/cc                          |
|             | assmaint.htm](http://www.cpars.navy.mil/ccassmain.htm) |
+-------------+--------------------------------------------------------+
| **Past      | The Past Performance Information Management System     |
| Performance | (PPIMS) is the Army\'s central repository for the      |
| Information | collection and utilization of Army-wide contractor     |
| Management  | Past Performance Information (PPI). Available to       |
| System**    | authorized Government personnel, PPIMS is used to      |
|             | support both the Contracting Performance Review        |
| **(PPIMS)** | process and future award decisions.                    |
|             |                                                        |
|             | **Contact Information**                                |
|             |                                                        |
|             | +-----------------------+--------------------------+   |
|             | | Functional Manager:   | Technical Manager        |   |
|             | |                       |                          |   |
|             | | \(703\) 681-1053\     | \(540\) 731-3459\        |   |
|             | | DSN 761-1053\         | DSN 231-3459\            |   |
|             | | FAX COMM (703)        | FAX COMM (540) 731-3584\ |   |
|             | | 681-9304              | <ppi                     |   |
|             | |                       | msadmin@altess.army.mil> |   |
|             | +-----------------------+--------------------------+   |
|             |                                                        |
|             | <https://apps.altess.army.mil/ppims/prod/ppimshp.cfm>  |
+-------------+--------------------------------------------------------+

# Appendix F - Legal and Ethical Considerations {#appendix-f---legal-and-ethical-considerations .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

1.  **What if I might want to work with this contractor someday?**

> Be sure you rate fairly. It is a violation of the Standards of Ethical
> Conduct (5 CFR 2635) to allow the rating of a contractor's performance
> to be affected by extraneous concerns such as whether or not they will
> hire you. Such behavior would subject a Government employee to
> disciplinary action, to include; letters of reprimand, suspension
> without pay, or termination of employment.

2.  **Can I work for the contractor if I've rated his performance?**

> Yes, but you should know the process of rating contractor performance
> constitutes personal and substantial involvement subjecting a Federal
> employee to a post-employee restriction. Under 18 USC 207, a former
> Federal employee is permanently prohibited from initiating
> communications such as telephone calls, writing letters to, and
> attending meetings with current Federal personnel with the intent to
> influence their decision-making in matters in which you were
> personally and substantially involved as a Federal employee. Such
> behavior may result in criminal sanctions.

3.  **(a) As a former government employee with influence over the
    contractor for whom I now work (either as contracting officer or
    program manager), can my former co-workers (still employed with the
    government) contact me?**

> Yes. Current federal personnel who have a need to officially
> communicate with a contractor may contact you as a contractor
> employee.
>
> **(b) As a current contracting officer, can my former co-worker (now
> employed with the contractor) contact me?**
>
> No. Former co-workers (now employed with the contractor) may not
> contact you for official business representing their company.

4.  **So if I don't serve the contractor in a capacity to sell services
    back to the Government I can go to work for the contractor?**

> Yes. A former Federal employee is not prohibited from working for a
> private entity, even on contracts, grants, and other matters in which
> you formerly participated, or for which you had official
> responsibility as a Federal employee. You just can't "sell back" to
> the Government.

5.  **How long is source selection information (SSI) sensitive?**

> Until the contracting officer determines it is no longer source
> selection sensitive. The final contractor performance evaluation is
> intended to be used by other Government personnel in future source
> selection efforts. Disclosure of SSI either directly or indirectly, is
> prohibited. The Office of Federal Procurement Policy (OFPP) Act (41
> USC 423) contains civil and criminal penalties for unauthorized
> disclosure of SSI.

6.  **I've heard a Government employee can be sued for making a
    performance evaluation. Is this true?**

> The potential exists that a Federal employee could be sued for doing
> something outside the scope of his/her employment. However, if you are
> conducting your review, acting within the scope of your employment,
> and executing your duties, there is a law that will protect you from
> personal liability. But it only applies if you were correctly
> executing your duty. (The Federal Torts Claims Act, 28 USC 2679)
>
> In over ten years of preparing thousands of contractor performance
> evaluations, no Federal employee has yet been sued.

7.  **Who decides who the end user, program manager (PM), or contracting
    officer's technical representative (COTR) is to assist with the
    contractor performance evaluation?**

> The contracting officer is responsible for assigning the report to an
> end user, PM, or COTR and resolving any disagreements with him/her on
> the evaluation.

8.  **Who should I contact if I have more questions?**

> Every department and agency has ethics counselors if you have
> questions about these issues. Seek them out early if you experience
> any situation during a procurement or during the performance period.

9.  **What is your best advice?**

> Contact your organization's ethics counselor prior to taking action.

# Appendix G - Training Tools {#appendix-g---training-tools .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

1.  Distance Learning Course on DAU web site: http://clc.dau.mil

2.  Air Force PRAG Guide

3.  Air Force CPARS training guide

4.  Air Force CPARS refresher training: https://wmnet.eglin.af.mil/cpars
    (Available only to .mil addresses.)

5.  Navy CPARS training: <http://www.cpars.navy.mil/>

    a.  CPARS Practice System

    b.  CPARS Online Tutorial

    c.  CPARS Demo and Simulator

6.  NIH CPS training

7.  PPIRS online training

# Appendix H -- Contributors {#appendix-h-contributors .Style-Heading-1-+-Left:--0\"-First-line:--0\"1}

Committee for Purchase From People Who Are Blind or Severely Disabled

> Patrick Rowe

Department of Homeland Security

Louis Masciocchi

Department of Commerce

David Carter

Department of Defense (DoD)

Business Transformation Agency (BTA)

Linda Adams

Michael Canales

Lisa Romney

Defense Information Systems Agency (DISA)

Richard Clark

Department of the Navy

Steven Almeida

Stanley Dewitt

Sue Lake

Edmond Marceau

Doreen Powell

Wendell Smith (Retired)

Corp of Engineers (USACE)

Harry Goradia

Marilyn Kells

Walter Norko

Department of Energy

Richard Leotta

Lawrence Wyborski

Environmental Protection Agency

Edward Chambers

General Services Administration

Federal Acquisition Service

Maura Kortlang

Jeffrey Koses

Mark J. Lee

General Services Administration

Office of the Chief Acquisition Officer (OCAO)

Cecelia Davis

Gayle Messick (Retired)

Teresa Sorrenti

Public Buildings Service

Naomi Chisley

Dianne Juba

Susan Lynch

Department of Health and Human Services

National Institutes of Health

Robert Best

Debbie Bucci

Phyllis Donoghue

Diane Frasier

Rosemary Hamill

Mary Smith

Paulette Smith

Allyson Stokes

Joanne Wingard

Department of Justice

Anne D. Hudson

National Aeronautics and Space Administration

Ronald Crider

Rita Svarcas

Office of Management and Budget

Julie Basile

United States Agency for International Development

Page Clark

Kenneth Monsess

Government Accountability Office (GAO)

Michael R. Golden

> **A Special Acknowledgement**
>
> This special acknowledgement goes to Gayle Messick (GSA -- Retired)
> for extraordinary efforts in organizing complicated concepts and
> giving the team structure in compiling this guide, and to Michael R.
> Golden, Assistant General Counsel for the Procurement Law Division of
> the Government Accountability Office, for providing a synthesis of GAO
> court decisions (Appendix C).

![](media/image1.wmf){width="1.1458333333333333in"
height="0.36319444444444443in"}

[^1]: NOTE: agency systems might include: current agency collection
    systems, contract writing systems, financial systems, and program
    management systems.