CHAPTER 3.

411 Screen (Disallowance Screen)

The 411 screen is used to disallow claims.

# 

# Differences Between Systems

The old Chapter 1606 System did not have a 411 screen. Disallowance
codes 01A through 01F are new and unique to Chapter 1606.

All 01 disallowance codes are generated from the 310 screen and are also
enterable fields. Disallowance codes 21, 22, 29 and 16 will not generate
letters. If disallowance reason 87 \-- CHGE OF PROGRAM NOT APPROVED is
checked, enter \"2\" through \"9\" before the legend to indicate the
number of the program change that is being denied.

# Accessing the 411 Screen

The 411 screen may be accessed directly from the Ready screen or from
the following screens while using either the CADJ or CDAT commands: 30M,
M01, M20 through M23, 101, 205, 310, 312 and 317. To access the 411
screen with the CADJ command, the following entries are required

The 411 screen is only available for inquiry purposes while an award
action is pending authorization, by using the PINQ or SINQ commands.

# Screen Display

The following 411 screen sample shows all enterable fields in **bold
text.**

  ---------- ------------- --------- -------------- ---------- -- ---- -------------- -------- ------- --------------
  411                                CHAPTER 1606                                                      11-05-99
                                     DISALLOWANCE                                                      

                           FILE                                                                NAME X  
                           NUMBER                                                              X XXXXX 
                           XXX XX                                                                      
                           XXXX-00                                                                     

                                                                                                       

  01A        REASON                                               28   CLAIMANT                        
             UNKNOWN                                                   INCARCERATED                    

  01B        NO SIX-YEAR                                          29   OTHER                           
             CONTRACT                                                                                  

  01C        IADT NOT                                             30   ELECTED OTHER                   
             COMPLETE                                                  BENEFIT                         

  01D        HS DIPLOMA                                           62   UNSAT PROGRESS                  
             AFTER IADT                                                OR CONDUCT                      

  01E        ELIGIBILITY                                          65   ENTITLEMENT                     
             SUSPENDED                                                 EXHAUSTED                       

  01F        ELIGIBILITY                                          66   BEYOND                          
             TERMINATED                                                DELIMITING                      
                                                                       DATE                            

  04         ELIGIBILITY                                          79   CRSE/SCHL DOES                  
             FORFEITED                                                 NOT MEET                        
                                                                       REQMTS                          

  06         SEP NOT DUE                                          80   COURSE NOT                      
             TO DISABILITY                                             APPROVED                        

  16         FAILURE TO                                           81   PROGRAM DOES                    
             PROSECUTE                                                 NOT MEET                        
                                                                       REQMTS                          

  20         CLAIM                                                85   ALREADY QUAL                    
             WITHDRAWN                                                 FOR OBJECTIVE                   

  21         WHEREABOUTS                                          86   DENIED FOR                      
             UNKNOWN                                                   COUNSELING                      
                                                                       REASONS                         

  22         DEATH OF                                             87   CHGE OF                         
             CLAIMANT                                                  PROGRAM NOT                     
                                                                       APPROVED                        

                                                                  91   EDUCATION                       
                                                                       LEVEL                           

                                                                                                       

  SUPPRESS                                                                                             
  LETTER                                                                                               

                                                                                                       

                                                                                      NEXT             
                                                                                      SCREEN           
  ---------- ------------- --------- -------------- ---------- -- ---- -------------- -------- ------- --------------

**411 Disallowance Screen**

# Updates

Disallowance reasons generated from the 310 screen will be displayed as
"X" next to the appropriate Reason. Entered data can be entered as "Y"
or "X", but will display as "X". When authorized, the data will be
stored in the database.

# System Generated Disallowances

When the current eligibility status on the 310 screen is not Eligible or
Eligibility Retained, the BDN system will "force" a disallowance unless
an override is entered on the 310 screen.

The disallowance reason X'd on the 411 screen will be the one that
corresponds to the eligibility status reason on the 310 screen. The "X"
can be deleted from the 411 screen and another reason selected if
necessary.

You can indicate more than one disallowance reason on the 411 screen.
However, only the reason with the lowest number will be stored in the
system. The use of multiple reasons has value only if the screen is
printed (or captured) and retained for its record value.

Since only one disallowance reason will be stored in the system, the
generated letter will use only that reason for the disallowance letter.
**If it is necessary to advise the claimant of more than one reason,
suppress the system generated letter** by entering "Y" in the Suppress
Letter field and send a special letter.

# Next Screen Entries

Valid Next Screen entries are DEL, END, GAD, GAP, M01, M21 through M24,
310, 312, 317, 411, 501, 601, 30M, 205, 209, S99, RES, and blank.

> \(a\) An entry of DEL will delete all entered disallowance reasons.
>
> \(b\) An entry of RES will display the 411 screen as it appeared
> before the latest entries.