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# **BSO Tutorial for Tax Year 2008**

View Employer Report Status, Errors, and Notice Information

Contains the following lessons:

-   [View Employer Report Status Information](#_Lesson_1:_View)

-   [View Employer Report Detailed Information](#_Lesson_2:_View)

```{=html}
<!-- -->
```
-   [View Error Information for Previously Submitted Wage
    Data](#_Lesson_3:_View)

```{=html}
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```
-   [View Social Security Number/Name Validation
    Notices](#_Lesson_4:_View)

# **Lesson 1: View Employer Report Status Information**

This option is available only to users who selected the View File/Wage
Report Status, Errors, and Error Notices role in their registration
profile. Follow the instructions below to view the status of employer
reports for your company.

![](media/image2.wmf)

*Access to this service may not be requested if you did not provide an
Employer Identification Number (EIN) when you registered.*

[**Step 1**:]{.smallcaps} Point your browser to the Business Services
Online (BSO) Welcome page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

![](media/image3.png){width="5.993055555555555in"
height="5.792361111111111in"}

[**Step 2**:]{.smallcaps} Select the **Log In** button on the Business
Services Online Welcome page. The system displays the Log In to BSO
page.

![](media/image4.png){width="5.993055555555555in"
height="4.220138888888889in"}

[**Step 3**:]{.smallcaps} Enter your User ID and password.

[**Step 4**:]{.smallcaps} Select the checkbox indicating "I Accept"
after reading the conditions defined on the Log In to BSO page. Select
the **Login** button to display the BSO Main Menu page (To return to the
BSO Welcome page, select the **Cancel** button.).

![](media/image5.png){width="5.993055555555555in" height="4.08125in"}

[**Step 5**:]{.smallcaps} Select the **View File/Wage Report Status
\[with or without\] Name/SSN Errors** link.

![](media/image6.jpeg){width="4.527083333333334in"
height="0.4895833333333333in"}

![](media/image7.wmf)

*The **View File/Wage Report Status** link will be displayed only if you
selected the View File/Wage Report Status, Errors, and Error Notices
**with** or **without** Name/SSN Errors role in the Request Access to
BSO Services process.*

> The system displays the View File / Wage Report Status menu page.

![](media/image8.jpeg){width="5.903472222222222in" height="3.825in"}

[**Step 6**:]{.smallcaps} Select the **View Employer Report Status,
Errors, and Notice Information** link.

(To return to the BSO Main Menu page, select the **BSO Main Menu**
button.)

![](media/image9.png){width="4.688194444444444in"
height="0.42916666666666664in"}

The system displays the Query Attestation page.

![](media/image10.jpeg){width="6.248611111111111in"
height="3.154166666666667in"}

[**Step 7**:]{.smallcaps} Select the **I Accept** button after reading
the conditions defined on the Query Attestation page. The system
displays the Employer Report Selection page.

(To return to the BSO Main Menu page, select the **I DO NOT Accept**
button.)

![](media/image11.jpeg){width="6.240277777777778in"
height="3.7618055555555556in"}

[**Step 8**:]{.smallcaps} Select the Tax Year from the **Please Choose a
Tax Year** drop-down menu. The current tax year is the default value in
the Tax Year field.

[**Step 9**:]{.smallcaps} Select the **Continue** button. The system
displays the Employer Report Information page (Otherwise, select the
**Cancel** button to return to the BSO Main Menu page.).

![](media/image12.jpeg){width="6.295138888888889in"
height="8.26388888888889in"}

[**Step 10**:]{.smallcaps} Select the link in the **Report Status**
column to display the processing status for the specific submission. The
system displays the Explanation of Processing Status Codes pop-up
window.

![](media/image13.jpeg){width="6.247916666666667in"
height="1.8930555555555555in"}

[**Step 11**:]{.smallcaps} Review the status of your employer
submission, which is located at the top of the pop-up window.

[**Step 12**:]{.smallcaps} Select the **Close Browser Window** button to
close the pop-up window. The system returns you to the Employer Report
Information page.

[**Step 13**:]{.smallcaps} Select the **Return to Employer Report
Selection** button. The system displays the Employer Report Selection
page.

# **Lesson 2: View Employer Report Detailed Information Page**

This option is available only to users who selected the View File/Wage
Report Status, Errors, and Error Notices **with** or **without**
Name/SSN Errors role. Follow the instructions below to view employer
report information for previously submitted wage data.

![](media/image14.wmf)

*Access to this service may not be requested if you did not provide an
Employer Identification Number (EIN) when you registered.*

[**Step 1**:]{.smallcaps} Point your browser to the BSO Welcome page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

[**Step 2**:]{.smallcaps} Select the **Log In** button on the BSO
Welcome page. The system displays the Log In to BSO page.

![](media/image4.png){width="5.993055555555555in"
height="4.220138888888889in"}

[**Step 3**:]{.smallcaps} Enter your User ID and password.

[**Step 4**:]{.smallcaps} Select checkbox indicating "I Accept" after
reading the conditions defined on the Log In to BSO page. Select the
**Login** button to display the BSO Main Menu page (To return to the BSO
Welcome page, select the Cancel button.).

[**Step 5**:]{.smallcaps} Select the **View File/Wage Report Status
\[with or without\] Name/SSN Errors** link.

![](media/image6.jpeg){width="3.98125in" height="0.42916666666666664in"}

![](media/image15.wmf)

*The **View File/Wage Report Status** link will be displayed only if you
selected the View File/Wage Report Status, Errors, and Error Notices
**with** or **without** Name/SSN Errors role in the Request Access to
BSO Services process.*

> The system displays the View File/Wage Report Status menu page.

![](media/image8.jpeg){width="5.903472222222222in" height="3.825in"}

[**Step 6**:]{.smallcaps} Select the **View Employer Report Status,
Errors, and Notice Information** link.

(To return to the BSO Main Menu page, select the **BSO Main Menu**
button.)

![](media/image9.png){width="4.688194444444444in"
height="0.42916666666666664in"}

The system displays the Query Attestation page.

![](media/image10.jpeg){width="6.248611111111111in"
height="3.154166666666667in"}

[**Step 7**:]{.smallcaps} Select the **I Accept** button after reading
the conditions defined on the Query Attestation page. The system
displays the Employer Report Selection page.

(To return to the BSO Main Menu page, select the **I DO NOT Accept**
button.)

![](media/image11.jpeg){width="6.240277777777778in"
height="3.8819444444444446in"}

[**Step 8**:]{.smallcaps} Select the Tax Year from the **Please Choose a
Tax Year** drop-down menu. The current tax year is the default value in
the Tax Year field.

[**Step 9**:]{.smallcaps} Select the **Continue** button. The system
displays the Employer Report Information page (Otherwise, select the
**Cancel** button to return to the BSO Main Menu page.).

![](media/image12.jpeg){width="6.0465277777777775in"
height="8.235416666666667in"}

[**Step 10**:]{.smallcaps} Select the **Details** link in the Employer
Report Details column of the specific report. The system displays the
Employer Report Detailed Information page.

![](media/image16.jpeg){width="6.246527777777778in"
height="6.559027777777778in"}

# **Lesson 3: View Error Information for Previously Submitted Wage Data**

This option is available only to users who selected the View File/Wage
Report Status, Errors, and Error Notices **with** or **without**
Name/SSN Errors role. Follow the instructions below to view error
information for previously submitted wage data.

![](media/image17.wmf)

*Access to this service may not be requested if you did not provide EIN
when you registered.*

[**Step 1**:]{.smallcaps} Point your browser to the BSO Welcome page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

[**Step 2**:]{.smallcaps} Select the **Log In** button on the BSO
Welcome page. The system displays the Log In to BSO page.

![](media/image4.png){width="5.993055555555555in"
height="4.220138888888889in"}

[**Step 3**:]{.smallcaps} Enter your User ID and password.

[**Step 4**:]{.smallcaps} Select the checkbox indicating "I Accept"
after reading the conditions defined on the Log In to BSO page. Select
the **Login** button to display the BSO Main Menu page (To return to the
Business Services Online Welcome page, select the **Cancel** button.).

**[Step 5]{.smallcaps}**: Select the **View** **File/Wage Report Status
\[with or without\] Name/SSN Errors** link.

![](media/image6.jpeg){width="3.98125in" height="0.42916666666666664in"}

![](media/image18.wmf)*The **View File/Wage Report Status** link will be
displayed only if you selected the View File/Wage Report Status, Errors,
and Error Notices **with** or **without** Name/SSN Errors role in the
Request Access to BSO Services process.*

The system displays the View File/Wage Report Status menu page.

![](media/image8.jpeg){width="5.903472222222222in" height="3.825in"}

[**Step 6**:]{.smallcaps} Select the **View Employer Report Status,
Errors, and Notice Information** link.

(To return to the BSO Main Menu page, select the **BSO Main Menu**
button.)

![](media/image9.png){width="4.688194444444444in"
height="0.42916666666666664in"}

The system displays the Query Attestation page.

![](media/image10.jpeg){width="6.248611111111111in"
height="3.154166666666667in"}

[**Step 7**:]{.smallcaps} Select the **I Accept** button after reading
the conditions defined on the Query Attestation page. The system
displays the Employer Report Selection page.

(To return to the BSO Main Menu page, select the **I DO NOT Accept**
button.)

![](media/image11.jpeg){width="6.240277777777778in"
height="3.7618055555555556in"}

[**Step 8**:]{.smallcaps} Select the Tax Year from the **Please Choose a
Tax Year** drop-down menu. The current tax year is the default value in
the Tax Year field.

[**Step 9**:]{.smallcaps} Select the **Continue** button. The system
displays the Employer Report Information page (Otherwise, select the
**Cancel** button to return to the BSO Main Menu page.).

![](media/image19.jpeg){width="6.249305555555556in"
height="7.847916666666666in"}

[**Step 10**:]{.smallcaps} Select the **Details** link in the Employer
Report Details column of the specific report. The system displays the
Employer Report Detailed Information page.

![](media/image20.jpeg){width="6.243055555555555in"
height="6.749305555555556in"}

[**Step 11**:]{.smallcaps} Select the **View Errors** link to display
all errors for the report. The system displays the All Errors for Report
page.

![](media/image21.wmf)

*If no **View Errors** link is present, SSA found no errors while
processing the report.*

![](media/image22.jpeg){width="6.240277777777778in"
height="5.034722222222222in"}

[**Step 12**:]{.smallcaps} Select the **Details** link in the right-hand
column of the specific error description. The system displays the
Detailed Information for Error page.

![](media/image23.jpeg){width="6.240277777777778in"
height="7.042361111111111in"}

[**Step 13**:]{.smallcaps} Select the **All Errors for Report** button
after reviewing the error information to return to the All Errors for
Report page.

# **Lesson 4: View Social Security Number/Name Validation Notices**

This option is available only to users who selected the View File/Wage
Report Status, Errors, and Error Notices **with** Name/SSN Errors role.
Follow the instructions below to view Name- SSN notices.

![](media/image24.wmf)

*Access to this service may not be requested if you did not provide an
EIN when you registered.*

[**Step 1**:]{.smallcaps} Point your browser to the BSO Welcome page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

[**Step 2**:]{.smallcaps} Select the **Log In** button on the BSO
Welcome page. The system displays the Log In to BSO page.

![](media/image4.png){width="5.993055555555555in"
height="4.220138888888889in"}

[**Step 3**:]{.smallcaps} Enter your User ID and password.

[**Step 4**:]{.smallcaps} Select the checkbox indicating "I Accept"
after reading the conditions defined on the Log In to BSO page. Select
the **Login** button to display the BSO Main Menu page (To return to the
BSO Welcome page, select the **Cancel** button.).

[**Step 5**:]{.smallcaps} Select the **View File/Wage Report Status with
Name/SSN Errors** link.

![](media/image25.png){width="3.829861111111111in"
height="0.44930555555555557in"}

![](media/image26.wmf)

*The **View File/Wage Report Status with Name/SSN Errors** link will be
displayed only if you selected the View File/Wage Report Status, Errors,
and Error Notices **with** Name / SSN Errors role in the Request Access
to BSO Services process*

The system displays the View File/Wage Report Status menu page.

![](media/image27.jpeg){width="5.903472222222222in" height="3.825in"}

[**Step 6**:]{.smallcaps} Select the **View Employer Report Status,
Errors, and Notice Information** link.

(To return to the BSO Main Menu page, select the **BSO Main Menu**
button.)

![](media/image28.png){width="4.95in" height="0.5902777777777778in"}

The system displays the Query Attestation page.

![](media/image10.jpeg){width="6.248611111111111in"
height="3.0368055555555555in"}

[**Step 7**:]{.smallcaps} Select the **I Accept** button after reading
the conditions defined on the Query Attestation page. The system
displays the Employer Report Selection page.

(To return to the BSO Main Menu page, select the **I DO NOT Accept**
button.)

![](media/image11.jpeg){width="6.240277777777778in"
height="3.7618055555555556in"}

[**Step 8**:]{.smallcaps} Select the Tax Year from the **Please Choose a
Tax Year** drop-down menu. The current tax year is the default value in
the Tax Year field.

[**Step 9**:]{.smallcaps} Select the **Continue** button. The system
displays the Employer Report Information page (Otherwise, select the
**Cancel** button to return to the BSO Main Menu page).

![](media/image19.jpeg){width="6.249305555555556in"
height="7.847916666666666in"}

[**Step 10**:]{.smallcaps} Select the **Details** link in the Employer
Report Details column of the specific report. The system displays the
Employer Report Detailed Information page.

![](media/image29.jpeg){width="6.240277777777778in"
height="6.717361111111111in"}

[**Step 11**:]{.smallcaps} You can either select the **View Name/SSN
Validation Notice** link or the **View Errors** link. Go to [Step
12](#step13) if you want to view the Name/SSN Validation notice. Because
the notice displays only a limited number of SSNs, more information may
be obtained by viewing the Detailed Information for Error -- Invalid
Names and/or SSNs page via the **View Errors** link. Go to [Step
14](#step15) to use the **View Errors** link.

[]{#step13 .anchor}[**Step 12**:]{.smallcaps} Select the **View Name/SSN
Validation Notice** link to display a facsimile of the notice mailed to
you. It will contain up to 500 SSNs that failed to match SSA's records.
The system displays the Name/SSN Validation Notice.

![](media/image30.wmf)

*You can view a facsimile of the Name/SSN Validation Notice only if you
received the notice via mail. A partial sample of a Name/SSN Validation
Notice is located below.*

![](media/image31.jpeg){width="6.303472222222222in"
height="3.428472222222222in"}

![](media/image32.png){width="6.290277777777778in"
height="3.0930555555555554in"}![](media/image33.png){width="6.300694444444445in"
height="3.247916666666667in"}

[**Step 13**:]{.smallcaps} Select the **Employer Report Detailed
Information** button to return to the Employer Report Detailed
Information page.

[]{#step15 .anchor}[**Step 14**:]{.smallcaps} Select the **View Errors**
link. The system displays the All Errors for Report page.

![](media/image22.jpeg){width="6.240277777777778in"
height="5.034722222222222in"}

[**Step 15**:]{.smallcaps} Select the **Details** link in the Invalid
Names and/or SSNs error row. The system displays the Detailed
Information for Error - Invalid Names and/or SSNs page. (To return to
the Employer Report Detailed Information Page, select the **Employer
Report Detailed Information** button)

![](media/image34.jpeg){width="6.1715277777777775in"
height="6.982638888888889in"}

![](media/image34.jpeg){width="6.1715277777777775in"
height="1.6222222222222222in"}

[**Step 16**:]{.smallcaps} Select the **All Errors for Report** button
after reviewing the error information to return to the All Errors for
Report page.