1.  [Scope]{.underline}

This Statement of Work (SOW) specifies the support and services required
by the Oceanic Maintenance and Services Group (ACB-730) within the
Maintenance and Services Division (ACB-700) of the William J. Hughes
Technical Center necessary to accomplish its mission.

ACB-730 is responsible for providing engineering, maintenance, and
lifecycle transition support for the National Airspace System (NAS)
Oceanic Automated System including (but not limited to):

-   Air Traffic Services Interfacility Data Communications System
    (AIDCS)

-   Interim Situation Display (ISD)

-   Telecommunications Processor (TP)

-   Controller Pilot Data Link Communications (CPDLC)

ACB-730 is also responsible for overall technical tasks that will
support Oceanic Air Traffic Modernization programs including (but not
limited to):

-   Technical support for program transition from Oceanic Legacy Systems
    to Advanced Technologies Oceanic Procedure (ATOP)

-   Test and second level maintenance support for Oceanic Legacy Systems
    during the transition to ATOP

Note that the tasks may be assigned in accordance with the Acquisition
Management System (AMS) Test and Evaluation (T&E) Process Guidelines,
and other related guidelines as necessary.

Other programs may be added at the discretion and direction of the
Contracting Officer (CO) and the Contracting Officer's Technical
Representative (COTR)/Delivery Order Contracting Officer's Technical
Representative (DOCOTR).

1.1 [Locations]{.underline}

The contractor shall perform the work activities described in this SOW
on-site at the William J. Hughes Technical Center (WJHTC). However, some
tasks may require the Contractor to travel to one or more of the
following locations, at the direction of the COTR/DOCOTR:

-   Oceanic Field Facilities

-   FAA Aeronautical Center (FAAAC)

-   Prime Contractor Facilities

-   FAA Headquarters

-   Any other location necessary to support the ACB-730 SOW

    1.2 [General Tasks]{.underline}

Specific tasks for SOW systems may include, but not limited to the
following:

-   Systems Engineering

-   Development Support

-   Operational Testing

-   Deployment Support

-   General Test Support and Configuration Management (CM)

Additional tasks may be added to the discretion of the CO and
COTR/DOCOTR.

Specialized Labor Categories may be required to support these tasks.

2.  [Specific Tasks]{.underline}

2.1 [Systems Engineering]{.underline}

The contractor shall perform the following tasks in support of systems
engineering:

-   Support the Reliability/Maintainability/Availability (RMA) program
    including collection of statistical RMA data, analysis of RMA data
    for compliance with program specifications and standards, and
    development of reports.

```{=html}
<!-- -->
```
-   Participate in systems engineering meetings and design reviews,
    report findings, address action items, and propose recommendations
    for all phases of system development, test and evaluation, and
    implementation.

```{=html}
<!-- -->
```
-   Support the analysis, classification, and resolution of problem
    trouble reports (PTR's).

-   Conduct studies, evaluations and tests on proposed operational
    elements of NAS as directed by ACT and document the results.

-   Participate in the development and conduct of prototype evaluations
    if required.

-   Support shall include software support utilizing, but not limited to
    C, C++, UNIX and AIX.

-   Support ACT system engineering efforts. Support includes analysis of
    NCP's, pre-planned product improvement and major enhancements to the
    NAS systems.

-   Support second level test efforts. Support includes the development
    of baseline scenarios and test procedures for on-going maintenance
    of systems.

-   Support NAS Legacy Systems. Support includes the technical analysis
    and implementation of modification to components, which interface
    with ACT, maintained NAS systems.

2.2 [Development Testing]{.underline}.

In support of Development testing, the contractor tasks shall include
but not be limited to the following tasks:

-   Review of test CDRLs, including test plans, test procedures, and
    test reports for all levels of testing to ensure that all applicable
    requirements are properly tested and verified. Make recommendations
    to ensure compliance with applicable specification and standards.

-   Witness software, hardware, and system tests, reduce and analyze
    test results, and provide written test reports; this includes
    factory qualification tests, installation and integration (I&I)
    tests, and System Acceptance Tests, as appropriate. These tests may
    be conducted at the WJHTC or FAA field sites.

-   Participate in test meetings, report findings, address action items,
    and propose recommendations.

-   Make recommendations for improvements in development testing.

2.3 [Operational Testing]{.underline}.

In support of operational testing, the contractor tasks shall include
but not be limited to the following tasks:

-   Develop and review OT&E test plans, test procedures, and test
    reports (including Quick look and Final OT Reports). Make
    recommendations to ensure compliance with applicable specification,
    operational procedures, and standards.

```{=html}
<!-- -->
```
-   Support the conduct of dry runs of OT&E test procedures on the
    target system and perform data reduction and analysis (DR&A) of the
    test results. This may include providing operations support of the
    laboratory subsystems necessary to conduct the dry runs and
    validating system simulations and scenarios.

```{=html}
<!-- -->
```
-   Support the conduct of OT&E at the WJHTC or at an FAA agreed upon
    site. This may include operating laboratory subsystems, collecting
    the appropriate system data, supporting pre- and post-test meetings,
    and documentation of system performance and anomalies.

```{=html}
<!-- -->
```
-   Support the conduct of system familiarization for the OT&E team,
    including operational personnel from the field.

```{=html}
<!-- -->
```
-   Make recommendations for improvements in operational testing.

2.4 [Deployment Support]{.underline}

In support of Deployment testing, the contractor shall perform the
following tasks:

-   Review of test CDRLs, including test plans, test procedures, and
    test reports for site testing to ensure that all applicable
    requirements are properly tested and verified. Make recommendations
    to ensure compliance with applicable specification and standards.

```{=html}
<!-- -->
```
-   Witness site installation and integration (I&I) and site acceptance
    testing (SAT) at FAA field sites.

```{=html}
<!-- -->
```
-   Support the analysis of system simulations that will be used during
    deployment testing. This includes both documentation review and the
    execution and analysis of system recordings.

```{=html}
<!-- -->
```
-   Participate in test meetings, report findings, address action items,
    and propose recommendations.

-   Make recommendations for improvements in deployment testing.

2.5 [General Test and CM Support]{.underline}

General test support includes those technical tasks performed in support
of all testing. This shall include, but not be limited to, the
following.

-   [Simulation Support]{.underline}. The contractor shall develop,
    validate, and maintain realistic NAS simulations to be used in
    various phases of testing. These simulations shall include NAS SIM
    scenarios that execute on the NAS Mainframe, including both
    background and test scenarios, and shall closely replicate the
    operational environment at FAA field facilities.

-   [DR&A Support]{.underline}. The contractor shall provide DR&A
    support to each phase of testing. This includes DR&A of system
    outputs (printers, tape, etc.) and requires in-depth knowledge of
    the NAS Data Analysis and Reduction Tool (DART) on the job shop
    system at the WJHTC.

-   [Test Tool Support]{.underline}. The contractor shall provide
    support to ensure that the FAA has the appropriate test tools
    necessary to support testing. This includes using and modifying
    existing test tools, as necessary.

-   [Laboratory Support]{.underline}. The contractor shall evaluate ATC
    laboratory facilities to determine the extent to which they may be
    used to support system testing.

-   [Program Management Support]{.underline}. The contractor shall
    provide program management support to the test management staff, as
    necessary. This task may include the development of schedules and
    activity networks, analysis of test processes in support of iCMM,
    development and monitoring of resources estimations and utilization,
    development and review of management plans and reports, and
    transition planning for both test personnel and systems.

> The contractor shall support documentation management, quality
> assurance, and process improvement.

-   [Logistics Support]{.underline}. The contractor shall provide
    logistics support for ODAPS, OFDPS, TP, ISD, AIDCS, ODL, DOTS+, OCS
    S1 Replacement, and the ODF systems at the Oakland Center, New York
    Center and the WJHTC. The contractor shall support ACT second level
    engineering configuration management efforts, ACT spare parts
    management processes, ACT inventory management systems, and ACT
    program management.

-   [Legacy System Support]{.underline}. The contractor shall provide
    test support for and have specific knowledge of ODAPS, OFDPS, TP,
    ISD, AIDCS, ODL, DOTS+, OCS, SIR and the ODF as required.

```{=html}
<!-- -->
```
-   [Human Factors Engineering Support]{.underline}. The contractor
    shall provide human factors engineering support for evaluation of
    man-machine interfaces and system display presentations.

-   [Configuration Management Support/SCM/DM]{.underline}. The
    contractor shall provide CM functions, including CM of NAS software
    baselines and Government Furnished Property (GFP). The contractor
    shall have specific knowledge and experience with the PVCS
    Dimensions CM tool, version 6.0.

-   [Advanced Technologies Support]{.underline}. The contractor shall
    monitor and make recommendations in advances in technology, tool,
    and methodologies and evaluate their applicability to NAS testing
    within the scope of this contract.

```{=html}
<!-- -->
```
-   [Training Support]{.underline}. The contractor shall provide
    training support for, but not limited to, the oceanic operational
    systems and simulators as directed by the government.

Additional tasks may be added at the discretion of the CO and
COTR/DOCOTR

# 3.0 [Schedule]{.underline}

The total estimated period of performance for this indefinite delivery,
indefinite quantity time and materials delivery order is 4 years. The
Government guarantees a minimum ordering obligation of 2,200 hours. The
estimated maximum number of hours is 22,560.

See attached Cost Worksheet for schedules and labor categories.

# 4.0 [Deliverables]{.underline}

The Contractor shall prepare task planning documents, such as a Work
Control Plan (WCP) describing subtasks, activities and deliverables
associated with the performance of the task, a work management approach
to manage the task, and an activity schedule for the subtask or
activity.

The Contractor shall provide support to the FAA in the writing and/or
reviewing of FAA program documentation. All documents prepared by the
Contractor shall be on the behalf of the FAA and the Contractor may not
independently publish or distribute any document without prior written
permission from the COTR. The Contractor shall review and provide
written comments on the technical accuracy and completeness of each
document. No documents, reports, information, etc. may be released to
the public or provided to any party other than the FAA and it's
contractors without written approval of the COTR.

The Contractor shall provide status reports, progress reports, quarterly
reviews, and other deliverables as required in a format proposed by
Contractor and agreed to by the Government, detailing major activities,
accomplishments, resources utilized and problem areas pertaining to the
reporting period and plans for upcoming reporting period.

The following deliverables shall be provided. Some due dates may be
dependent on system development contractor milestones. All references to
days are in calendar days.

  ---------------------------------------- ------------------------------
  **[ITEM]{.underline}**                   **[DUE DATE]{.underline}**

  Reports on Reviews/Meetings/Trips        7 days after Review/Meeting/
                                           Trip

  Oral/Written Status Reports              Weekly

  Written Progress Reports                 Monthly

  Comments on project documentation        As per project CDRL

  Reports on Reviews/Meetings/Trips        7 days after review/meeting

  Special Reports (as needed)              As required

  Test Plans                               As required

  Test Procedures                          As required

  Test Scenarios                           As required

  Test Reports                             Quick Look 7 days, Final 30
                                           days

  Work Breakdown Plan                      30 days after initiation of
                                           Work Order

  Process Improvement Status Reports       Monthly

  Program/Project Management Schedules     Monthly

  Program/Project Management Status        Monthly
  Reports                                  

  Training Plans                           As required

  Training Course Ware                     As required

  Process Area Process Description         As required
  Documents                                
  ---------------------------------------- ------------------------------

[NOTE]{.underline}: Some due dates may be dependent on program office
milestones. The COTR will advise the contractor when dates require
adjustment.

# 

# 5.0 [Travel]{.underline}

Travel is estimated to be six percent (6%) of the total estimated labor
dollar value.

Travel shall be required to locations defined in 1.1. All travel shall
have prior authorization of the FAA Supervisor and the COTR. The
contractor is reminded that this further defines [Part I, Section G.5
(Travel)]{.underline} of the contract award document.

## Contract Administration

# The contractor shall submit invoices to the government as specified in [Part I - Section G.2 (Invoice and Billing Instructions)]{.underline} of the contract award document with the original directed to ACX-32, one copy to the COTR and one copy to Administrative Contract Officer (ACO). All submitted invoices shall contain information as specified in [Section G.2., paragraph a]{.underline}.

1.  The contractor shall submit a monthly progress report as defined in
    [Part I - Section F.5 Monthly Progress Reports and Financial Summary
    Report]{.underline} of the contract award document.

2.  Any change in subcontractor support shall be coordinated with the CO
    and the COTR prior to implementation.

# [Other Direct Costs (ODCs)]{.underline}

# ODCs are estimated to be one percent (1%) of the total estimated labor dollar value. 

# The contractor shall bill for ODCs as defined in [Part I - Section G.6 Other Direct Costs.]{.underline}

# [Government Furnished Property]{.underline}

The contractor shall administer all government property as defined in
[Part I, Section G.13 Government Property Reports]{.underline}.

## Contractor Hours

Contractor personnel are required to work a minimum of 40 hours per
week. Additional hours may be required supporting test, maintenance and
configuration management activities.

10\. 0 [Personnel Requirements]{.underline}

The Contractor is responsible for providing personnel with technical
expertise to meet specific requirements of the tasks

## 11.0 Work Request {#work-request .unnumbered}

The Contractor shall supervise the contractor personnel as needed. The
Contractor shall discuss and coordinate workload and job scheduling
priorities with a government representative. The Government
Representative will be responsible for providing the work orders to the
contractor and will identify technical requirements for the contractor
to meet the mission of the client agency. The Contractor shall insure
that the contractor personnel provide quality deliverables as required
and according to schedule.

The contractor will also insure that contractor employees are aware of,
understand and abide by the client agency's established operational and
safety rules, regulations and work practices.