**NCS Manual 3-1-1**

**May 5, 2000**

**SERVICE USER MANUAL**

**FOR THE**

**TELECOMMUNICATIONS SERVICE PRIORITY (TSP)**

**SYSTEM**

![](media/image1.wmf){width="3.3715277777777777in"
height="3.3743055555555554in"}

**Office of the Manager**

**National Communications System**

**701 South Court House Road**

**Arlington, Virginia 22204-2198**

**THE SERVICE USER MANUAL FOR THE TSP SYSTEM**

The *Service User Manual for the Telecommunications Service Priority
(TSP) System* provides reference information on the TSP Program and
detailed procedural instructions for TSP service users. This manual is
structured into the following six chapters accompanied by three
appendices.

-   Chapter 1, Introduction, provides general information on the TSP
    Program, and this manual's purpose, authority, and applicability.

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-   Chapter 2, TSP Program Overview, provides background information on
    the TSP Program, details the TSP process, provides information on
    the priority levels and qualifying criteria, and outlines the roles
    and responsibilities of the participants who administer and use the
    TSP Program.

-   Chapter 3, TSP Request Process, presents an overview of restoration
    and provisioning priority assignments, the TSP Service User Form (SF
    315), and how to make changes to the TSP Program service
    information.

-   Chapter 4, Federal Sponsors and Invocation Officials, discusses the
    responsibilities and designations of these appointed TSP officials.

-   Chapter 5, TSP Revalidation Process, provides details on the TSP
    Revalidation Form (SF 314).

-   Chapter 6, Priority Action Appeal Process, provides details on the
    responsibilities of the service user, the Office of Priority
    Telecommunications, the Federal Communications Commission, and the
    completion of the Appeal Form (SF 317).

-   Appendix A provides the TSP Program contact information.

-   Appendix B contains the following TSP forms: SF 314, 315, and 317.

-   Appendix C contains the Federal Information Processing Standard
    (FIPS) codes for Federal organizations with NS/EP responsibilities.

**TABLE OF CONTENTS**

**1.0** **INTRODUCTION** 1-1

1.1 Purpose 1-1

1.2 Authority 1-1

1.3 Applicability 1-2

1.4 References 1-2

1.5 Effective Date 1-2

1.6 Expiration 1-2

**2.0** **TSP PROGRAM OVERVIEW** 2-1

2.1 Service Description 2-1

2.2 TSP Request Process Overview 2-2

2.3 TSP Categories, Service Profiles, and Priority Levels 2-3

2.4 TSP Authorization Code 2-5

> 2.5 Management Goals for Distribution of Restoration Priorities 2-7

2.6 Responsibilities 2-8

> 2.6.1 Federal Communications Commission 2-8
>
> 2.6.2 Executive Office of the President 2-8
>
> 2.6.3 Manager, National Communications System and
>
> Office of Priority Telecommunications 2-8
>
> 2.6.4 Sponsor 2-9
>
> 2.6.5 Invocation Official 2-9
>
> 2.6.6 Service User 2-10
>
> 2.6.7 Service Vendor 2-10
>
> 2.6.8 TSP Oversight Committee 2-13

2.7 End-to-End TSP Service 2-13

> 2.7.1 Responsibility for Customer Premises Equipment and Customer
>
> Premises Wiring 2-13
>
> 2.7.2 Nonregulated Telecommunications Services 2-13
>
> 2.7.3 International Extension of the TSP Program 2-14
>
> 2.7.4 Service Vendor Capabilities 2-14
>
> 2.7.5 Preemption 2-14

**3.0** **TSP REQUEST PROCESS** 3-1

3.1 Restoration Priority Process 3-1

3.2 Provisioning Priority Process 3-3

3.2.1 Requesting an Emergency Provisioning Priority 3-3

3.2.2 Requesting an Essential Provisioning Priority 3-5

3.3 Preventing Abuse of Provisioning Priority 3-6

3.4 Disaster Field Office Coordination 3-6

3.5 Instructions for Completing the TSP Request for Service Users Form
(SF 315) 3-7

3.6 Request for Initial TSP Assignment 3-10

3.7 Request for Change to a Service, Service Priority, or Information
About a

Service 3-24

3.8 Request for Deletion/Revocation of a Service's Priority 3-25

**4.0** **FEDERAL SPONSORS AND INVOCATION OFFICIALS** 4-1

4.1 Federal Sponsor Responsibilities 4-1

4.2 Designation of Federal Sponsors 4-2

4.3 Invocation Official Responsibilities 4-3

4.4 Designation of Invocation Officials 4-3

**5.0 TSP REVALIDATION** 5-1

5.1 The TSP Revalidation Process 5-1

> 5.1.1 Instructions for Completing a SF 314 5-1

**6.0 PRIORITY ACTION APPEAL PROCESS** 6-1

6.1 Appeal to the Office of Priority Telecommunications 6-1

6.1.1 Federal Service Users 6-1

6.1.2 Non-Federal Service Users 6-1

6.2 Appeal to the Federal Communications Commission 6-2

6.3 TSP System Action Appeal for Service Users Form (SF 317) 6-2

**APPENDICES**

Appendix A: TSP Program Contact Information A-1

Appendix B: TSP Program Forms B-1

Appendix C: FIPS Codes for Federal Organizations with NS/EP
Responsibilities C-1

**LIST OF FIGURES**

Figure 2-1 TSP Categories, Service Profile, and Priority Levels 2-3

Figure 2-2 Elements of the TSP Authorization Code 2-6

Figure 2-3 TSP Management Goals: Suggested Distribution of Restoration
Priorities 2-7

Figure 3-1 Federal Government User TSP Restoration Process 3-2

Figure 3-2 Non-Federal User TSP Restoration Process 3-2

Figure 3-3 Example of Completed SF 315 for Restoration and Provisioning
Priorities. 3-8

Figure 3-4 Chart for Determining Restoration Priority Levels 3-15

Figure 3-5 Chart for Determining Provisioning Priority Levels 3-20

Figure 5-1 Sample Completed SF 314 Form 5-3

**LIST OF TABLES**

Table 3-1 TSP Restoration Category Information 3-12

Table 3-2 TSP Provisioning Category Information 3-16

### NATIONAL COMMUNICATIONS SYSTEM

**Arlington, VA 22204-2198**

# NCS Manual 3-1-1

**TELECOMMUNICATIONS OPERATIONS**

**Telecommunications Service Priority (TSP) System for**

**National Security and Emergency Preparedness (NS/EP)**

**1.0 INTRODUCTION**

The Telecommunications Service Priority (TSP) Program provides national
security and emergency preparedness (NS/EP) users with priority
restoration and provisioning of telecommunications services that are
vital to coordinating and responding to crises. Telecommunications
services are defined as the transmission, emission, or reception of
intelligence of any nature, by wire, cable, satellite, fiber optics,
laser, radio visual or other electronic, electric, electromagnetic, or
acoustically coupled means, or any combination thereof. As a result of
hurricanes, floods, earthquakes, and other natural or man-made
disasters, telecommunications service vendors may become overwhelmed
with requests for new telecommunications services and requirements to
restore existing telecommunications services. The TSP Program provides
service vendors with a Federal Communications Commission (FCC) mandate
for prioritizing service requests by identifying those services critical
to NS/EP. A telecommunications service with a TSP assignment is assured
of receiving full attention by the service vendor before a non-TSP
service.

**1.1 PURPOSE**

The *Service User Manual for the TSP System* provides users with
procedures for participating in the TSP Program for NS/EP. \[Note: The
National Communications System (NCS) Directive 3-1, "Telecommunications
Service Priority (TSP) System for National Security Emergency
Preparedness (NSEP)," provides direction to all Federal agencies
participating in the TSP Program.\]

**1.2 AUTHORITY**

This manual is issued under the authority of Title 47 Code of Federal
Regulations (CFR), Part 64, Appendix A, "Telecommunications Service
Priority (TSP) System for National Security Emergency Preparedness
(NS/EP)" and National Communications System Directive (NCSD)

3-1, "Telecommunications Service Priority (TSP) System for National
Security Emergency Preparedness (NS/EP)," July 5, 1990.

**1.3 APPLICABILITY**

This manual is applicable to the Manager, NCS; NCS member organizations;
and other Federal Executive entities participating in the TSP Program.
All other telecommunications service users (e.g., State, local, foreign
governments, or private industry) who request and obtain a TSP
assignment agree to its application by their use of the TSP Program.

**1.4 REFERENCES**

The following sources were used to develop this revised manual:

-   NCS Manual 3-1-1, "Telecommunications Service Priority (TSP) System
    for National Security Emergency Preparedness (NS/EP) Service User
    Manual," July 9, 1990.

-   Title 47 CFR, Part 64, Appendix A, "Telecommunications Service
    Priority (TSP) System for National Security and Emergency
    Preparedness (NS/EP)."

-   NCSD 3-1, "Telecommunications Service Priority (TSP) System for
    National Security Emergency Preparedness (NS/EP)," July 5, 1990.

-   Executive Order 12656, "Assignment of Emergency Preparedness
    Responsibilities," November 18, 1988.

-   NCS Handbook 3-1-2, "Telecommunications Service Priority (TSP)
    System for National Security Emergency Preparedness (NS/EP) Service
    Vendor Handbook," July 9, 1990.

**1.5 EFFECTIVE DATE**

This manual supersedes NCSM 3-1-1, "Telecommunications Service Priority
(TSP) System for National Security Emergency Preparedness (NS/EP)
Service User Manual,"

dated July 9, 1990, and is effective immediately.

**1.6. EXPIRATION**

This manual is in effect until superseded or cancelled.

/s/

DAVID J. KELLEY

Lieutenant General, USA

Manager

Enclosure:

Service User Manual for the TSP System

Summary of Changes:

1\. Initial Publication: July 9, 1990

2\. Second Publication: May 5, 2000

**2.0 TSP PROGRAM OVERVIEW**

On November 17, 1988, the FCC issued a Report and Order (FCC 88-341)
establishing the TSP Program. The Report and Order established the TSP
Program for NS/EP as an amendment to Part 64 of the Commission's Rules
and Regulations (Title 47 CFR). The FCC designated the Executive Office
of the President (EOP) as administrator of the TSP Program. The EOP
delegated responsibilities to the Manager, NCS, which in turn, assigned
the administration and execution of the TSP Program to the Office of
Priority Telecommunications (OPT) located at the NCS.

The TSP Program was developed to ensure priority treatment for our
Nation's most important NS/EP telecommunications services. Therefore, to
ensure continued efficient operation of the TSP Program, a precise
understanding of the TSP Program services, the TSP request process, and
the responsibilities of all TSP Program participants, is needed. This
chapter describes these subjects in greater detail.

**2.1 SERVICE DESCRIPTION**

The TSP Program is the regulatory, administrative, and operational
framework for the priority restoration and provisioning of any qualified
NS/EP telecommunications service. NS/EP services are those services used
to maintain a state of readiness or to respond to and manage any event
or crisis (local, national, or international) that causes or could cause
injury or harm to the population, damage to or loss of property, or
degrades or threatens the NS/EP posture of the United States. The TSP
Program rules, as specified in the TSP Report and Order (FCC 88-341),
authorize priority treatment to the following telecommunications
services:

-   Common carrier services which are interstate and foreign
    telecommunications services

-   Common carrier services which are intrastate telecommunications
    services inseparable from interstate or foreign telecommunications
    services, and intrastate telecommunications services to which TSP
    priority levels are assigned

-   Services which are provided by government and/or noncommon carriers
    and are interconnected to common carrier services assigned TSP
    priority levels.

In addition, priority treatment may be authorized at the discretion of,
and upon special arrangements by the NS/EP TSP Program users involved,
to government or noncommon carrier services which are not connected to
common carrier provided services, and portions of U.S. international
services which are provided by foreign correspondents.

The TSP Program has two components, restoration and provisioning. A
restoration priority is applied to new or existing telecommunications
services to ensure restoration before any other services. Priority
restoration is necessary for a TSP service because interruptions may
have a serious, adverse effect on the supported NS/EP function. As a
matter of general practice, telecommunications service vendors should
restore existing TSP services before provisioning new TSP services (see
Section 2.6.7.1). However, users should be aware that TSP restoration
priorities must be requested and assigned *before* a service outage
occurs.

A provisioning priority is obtained to facilitate priority installation
of new telecommunications services. Provisioning on a priority basis
becomes necessary when a service user has an urgent requirement for a
new NS/EP service that must be installed immediately (e.g., an
emergency) or by a specific due date that can be met only by a shorter
than standard or expedited service vendor provisioning time frame.

Initially, a potential TSP user must request a TSP assignment from the
OPT. If the OPT approves the request, a TSP assignment is forwarded back
to the user in the form of a 12 digit alphanumeric code called the TSP
Authorization Code (Section 2.4 contains information on the TSP
Authorization Code). In order to obtain priority provisioning or
restoration of a telecommunications service, a service user must forward
a service order containing the TSP Authorization Code to their prime
service vendor. The following sections (2.2 and 2.3) provide a more
detailed description of the TSP request process.

**2.2 TSP REQUEST PROCESS OVERVIEW**

To request TSP, a TSP user must:

1.  Certify that the telecommunications service supports an NS/EP
    function listed under one of five TSP categories (as explained in
    Section 2.3).

2.  Verify, if requesting a provisioning priority, that the service
    vendor cannot meet the service due date without a TSP assignment.
    After this is verified, obtain approval from your organization's
    invocation official to request a provisioning priority.

3.  Determine the priority level to be requested for the
    telecommunications service. The priority level is determined by the
    user's TSP category and service profile (as explained in Section
    2.3). The service profile defines the user's level of support to the
    portion of the telecommunications service that the user owns and
    operates.

4.  Complete the TSP Request for Service Users form (SF 315).

5.  Non-Federal users must have their TSP requests approved by a Federal
    agency sponsor. Non-Federal users should contact the OPT for
    assistance in identifying a potential sponsor for TSP requests.

> 6\. Submit the SF 315 to the OPT. See Appendix A for TSP Program
> contact information.
>
> 7\. Receive a TSP Authorization Code from the OPT and include the
> Authorization Code on a service order to their service vendor.

**2.3 TSP CATEGORIES, SERVICE PROFILES, AND PRIORITY LEVELS**

As outlined in Section 2.2, potential TSP users must determine their TSP
category, service profile and priority level(s) before requesting a TSP
assignment. This section provides more detailed information on each of
these processes. Figure 2-1 presents an overview of the relationships
among TSP categories, service profiles, and priority levels.

![](media/image2.wmf){width="6.177083333333333in"
height="4.352083333333334in"}

**Figure 2-1**

**TSP Categories, Service Profile, and Priority Levels**

As illustrated in Figure 2-1, there are five categories in the TSP
Program:

-   Category A: National Security Leadership

-   Category B: National Security Posture and U.S. Population Attack
    Warning

-   Category C: Public Health, Safety, and Maintenance of Law and Order

-   Category D: Public Welfare and Maintenance of National Economic
    Posture

-   Category E: Emergency (applicable for provisioning requirements
    only).

TSP users can choose categories A, B, C, or D for "Essential" priority
provisioning and restoration requests. Category E is to be used *only*
for "Emergency" priority provisioning requests. Essential requests are
for those telecommunications services that support an NS/EP function and
must be provisioned or restored in a faster than normal service time
period. Emergency provisioning requests are for those services that are
so critical that they must be provisioned at the earliest possible time,
without regard to cost to the user. To qualify for a category, your
telecommunications service must support one of the criteria listed under
that category. (A description of each category and a complete set of
criteria for each category are provided as part of the instructions for
completing the TSP Request for Users form (SF 315) in Chapter 3.) For
example, if a service supported the distribution of medical supplies, it
would qualify for the Public Health, Safety, and Maintenance of Law and
Order category.

After the TSP category that the service supports has been identified,
you must determine service profile information. The service profile
defines your level of support to the portion of the telecommunications
service that you own and operate, such as customer premises equipment
(CPE) and customer premises wiring (CPW). The service profile is
composed of the following element groups:

-   Element group A: Customer premises equipment

-   Element group B: Customer premises wiring

-   Element group C: Operations

-   Element group D: Technical control facility/fault
    detection/isolation

-   Element group E: Service testing

-   Element group F: First service/route diversity

-   Element group G: Facility/site access.

Under each element group is a list of attributes (defined by the element
group letter followed by a number, e.g., A1, A2, etc.) that detail the
user's level of support for their telecommunications service relating to
that particular group. (A list of service profile elements and
attributes is provided as part of the instructions for completing the SF
315 in Section 3.6 of Chapter 3, and Appendix D, Description of Service
Profile Elements, contains a detailed list of service profile elements
and attributes). For example, under element group A, customer premises
equipment, attribute A2 is listed as, "Spare CPE is available to back up
primary equipment." Therefore, if you had spare equipment to back up
your primary equipment, A2 would be listed as part of your service
profile.

After the TSP category and service profile elements are determined, you
can then determine the priority level(s) (E, 1, 2, 3, 4, and 5) for
which your service(s) qualifies. Note that priority level "E" is
assigned only to Emergency provisioning requests, and priority levels 1
through 5 are assigned to all other restoration and provisioning
services. (Specific information on TSP priority levels is provided in
the instructions for completing the SF 315 in Section 3.6 of Chapter 3).
After determining the TSP category, service profile and priority
level(s), you can request a TSP assignment by completing a SF 315 and
forwarding it to the OPT.

**2.4 TSP AUTHORIZATION CODE**

After the OPT approves the TSP request, the user receives a Priority
Action Notice from the OPT that contains the TSP Authorization Code.
Users normally receive this notice within 10 working days of the OPT's
receipt of the SF 315. The TSP Authorization Code (TSP assignment) is
approved for 2 years and must be included in the service order that is
sent to the vendor. The vendor is then authorized and required to
provide priority provisioning and/or restoration to the identified
service. The TSP Authorization Codes will be assigned on a per-service
basis (i.e., one TSP Authorization Code for each telecommunications
service) by the OPT. (Note: The FCC requires that all users revalidate
their requirement for TSP. Revalidation must be completed every 2 years
before expiration of the user's TSP Authorization Code(s). If a service
is not revalidated, the OPT can revoke the TSP Authorization Code for
that service via the service vendor. This action may result in a service
charge to the user). Figure 2-2 illustrates the elements of a TSP
Authorization Code.

![](media/image3.wmf){width="5.189583333333333in"
height="3.0520833333333335in"}

**Figure 2-2**

**Elements of the TSP Authorization Code**

The TSP Authorization Code has two parts: (1) the TSP control identifier
(ID), an alphanumeric identifier for tracking purposes, and (2) the TSP
priority level that identifies the provisioning and/or restoration
priority level assignment.

The *TSP Control ID* occupies positions 1 through 9 of the TSP
Authorization Code. In Figure 2-2, the control ID is "TSP0A2M6C." The
10th position is always a hyphen, which simply separates the TSP Control
ID from the TSP Priority Levels.

**Note: The letters I, O, S, and Z are never used in the TSP Control
ID.**

The *TSP Priority Levels* occupy positions 11 and 12 of the TSP
Authorization Code. In Figure 2-2, it is "03," which means there is no
provisioning priority and that the restoration priority level is 3.
Acceptable values for both restoration and provisioning include the
following:

-   For the *provisioning* priority field, E, 1, 2, 3, 4, 5, or 0 (zero)
    is acceptable. A zero indicates that no provisioning priority is
    assigned.

-   For the *restoration* priority field, 1, 2, 3, 4, 5, or 0 (zero) is
    acceptable. A zero indicates that no restoration priority is
    assigned.

> Note: Revocation of a priority level assignment is indicated if the
> TSP Priority Levels (both the provisioning priority field and the
> restoration priority field) of a TSP Authorization Code contain zeros.

After the TSP Authorization Code is assigned, the service user must keep
it on record. The TSP Authorization Code is required for revalidation of
the user's requirement for TSP.

**2.5 MANAGEMENT GOALS FOR DISTRIBUTION OF RESTORATION PRIORITIES**

The purpose of restoration priority assignments is to guide a service
vendor on the sequence for restoring services in the event of an outage
or failure of multiple services. All TSP services, regardless of their
restoration priority levels, will be restored before non-TSP services.
Priority levels affect only the order in which one TSP service can be
restored relative to another TSP service. If too many telecommunications
services have the same priority level, none of them will have priority;
in effect, vendors will have to treat these services uniformly. Thus, it
is in an agency's best interest to prioritize its NS/EP services and
request that the priority levels be distributed instead of requesting
the same priority level for all NS/EP services.

As TSP Program administrator, the OPT is responsible for ensuring that
TSP assignments are not concentrated at one priority level. As a result,
management goals have been established to provide general, high-level
guidelines to ensure an equitable distribution of priority levels across
the TSP service. By maintaining the distribution of priority levels,
telecommunications managers can ensure that their most critical NS/EP
requirements are restored first by the service vendor. Figure 2-3
presents recommended TSP management goals. For each category, a
well-balanced distribution of available priority level assignments has
been established.

![](media/image4.wmf){width="5.151388888888889in" height="2.8125in"}

**Figure 2-3**

**TSP Management Goals: Suggested Distribution of Restoration
Priorities**

**2.6 RESPONSIBILITIES**

This section describes the responsibilities of TSP Program participants,
including government organizations that maintain key roles within the
TSP Program, invocation officials, service users, service vendors, and
the TSP Oversight Committee.

**2.6.1 Federal Communications Commission**

The FCC provides regulatory oversight of NS/EP TSP Program
implementation. It also enforces TSP rules and regulations; acts as a
final authority for approval, revision, or disapproval of priority
actions by the EOP; and functions as a sponsoring Federal organization.

**2.6.2 Executive Office of the President**

The FCC designated the EOP as the official administrator of the TSP
Program. The EOP has delegated responsibilities to the Manager, NCS, but
acts as the final approval or denial authority for assignments of TSP
priority levels.

**2.6.3 Manager, National Communications System and Office of Priority
Telecommunications**

The Manager, NCS, is responsible for implementing the TSP Program and
has established the OPT to administer the system on a daily basis. The
OPT's responsibilities are as follows:

-   Receive, process, and evaluate requests for priority actions from
    service users

-   Approve, deny or reassign TSP priority level assignments

-   Convey TSP priority level assignments to the service user

-   Revise, revalidate, reconcile, and revoke TSP priority level
    assignments with service users and service vendors as necessary to
    maintain the viability of the TSP Program

-   Maintain a database of TSP priority level assignments and TSP users

-   Issue new or revised regulations, procedures, and instructional
    material supplemental to and consistent with the operation,
    administration, and use of the TSP Program.

**2.6.4 Sponsor**

All non-Federal TSP requests must be sponsored by a Federal agency. The
sponsoring

Federal agency ensures the telecommunications service supports an NS/EP
function and merits TSP. Each Federal agency must develop internal
procedures to accommodate its sponsorship responsibilities under both
normal and emergency circumstances. The sponsor's key responsibilities
are as follows:

-   Review and decide whether to approve foreign, State, and local
    government and private industry (including telecommunications
    service vendors) requests for priority assignments

-   Determine if the priority level requested is appropriate

-   Authorize and forward TSP requests to the OPT

-   Cooperate with the OPT during the revalidation process

-   Comply with regulations and procedures issued by the OPT.

**2.6.5 Invocation Official**

Invocation officials and their delegates are designated individuals with
the authority to request TSP provisioning for a telecommunications
service. As specified in the FCC TSP Report and Order, invocation
officials include the head or director of a Federal agency, commander of
a unified/specified military command, chief of a military service,
commander of a major military command, or State Governor. Federal
delegates, per the Report and Order, may include only a general or flag
officer of a military service, a civilian employee of equivalent grade
\[e.g., a Senior Executive Service (SES) member\], a Federal
Coordinating Officer, or a Federal Emergency Communications
Coordinator/Manager. A State Governor may delegate NS/EP invocation
authority to no more than five senior state officials, such as the head
or director of the State's telecommunications or emergency
management/services agency. The invocation official's principal
responsibilities are as follows:

-   Certify that the NS/EP telecommunications service is so vital that
    it must be expeditiously provisioned

-   Delegate authority to approve provisioning requests and authorize
    expenditure of funds to other appropriate individuals within his or
    her agency or organization

-   Identify delegates in writing to the OPT before making an
    invocation.

**2.6.6 Service User**

A TSP service user is any individual or organization supported by a
telecommunications service for which a TSP assignment has been requested
or assigned. NS/EP telecommunications services within the Federal,
State, local, or foreign governments, as well as private industry, are
eligible for TSP. Federal users do not require a sponsor, but generally
have a centralized POC that routinely interacts with the OPT.
Non-Federal users (e.g., State, local, foreign governments) require a
sponsor. Service users or entities acting on their behalf will perform
the following:

-   Identify telecommunications services requiring priority.

-   Request, justify, and revalidate all priority level assignments.

-   Accept TSP services by the service due dates.

-   Have CPE and CPW available by the requested service due date and
    ensure (through contractual means or otherwise) priority treatment
    for CPE and CPW necessary for end-to-end service continuity. Failure
    to meet this criteria may result in a higher level inquiry from the
    NCS or the FCC.

-   Pay vendors any authorized costs associated with priority services.

-   Report to vendors any failed or unusable services with priority
    levels.

-   Designate a 24-hour point of contact (POC) for each TSP request and
    apprise the OPT.

-   Cooperate with the OPT during reconciliation and revalidation.

**2.6.7 Service Vendor**

A telecommunications service vendor refers to any individual,
association, partnership, corporation, organization, or other entity
(including common carriers and government organizations) offering
telecommunications equipment, facilities, services, or combination
thereof. As an FCC-licensed telecommunications carrier, a service vendor
who receives a TSP assignment will perform the following:

-   Provide TSP service only after receipt of a TSP authorization code

-   Revoke TSP services at the direction of the user or the OPT

-   Ensure that TSP Program priorities supersede any other
    telecommunications priority that may be provided (other than control
    services and orderwires)

-   Designate a 24-hour POC to receive reports of TSP service outages
    from TSP service users

-   Designate a 24-hour POC to coordinate TSP processes with the OPT

-   Confirm completion of TSP service order activity (when acting as a
    prime service vendor) to the OPT

-   Participate in reconciliation of TSP information at the request of
    the OPT

-   Ensure that all subcontractors complete reconciliation of TSP
    information with the prime service vendor

-   Ensure that service vendors supplying underlying facilities are
    provided information necessary to implement priority treatment of
    facilities that support NS/EP services

-   Assist in ensuring that priority level assignments of NS/EP services
    are accurately identified "end-to-end" by providing to
    subcontractors and interconnecting carriers the restoration priority
    level assigned to a service

-   Disclose content of the NS/EP TSP database only as may be required
    by law

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-   Comply with regulations and procedures supplemental to and
    consistent with guidelines issued by the OPT.

**2.6.7.1 Service Vendors' TSP Restoration and Provisioning
Responsibilities**

Service vendors are authorized and required to restore TSP services
before services without TSP priority assignments. Service vendors must
have a 24-hour POC to receive reports of TSP service outages. (Service
users are expected to report TSP service outages or failures to the
service vendor's POC.) Service vendors will allocate available resources
to restore TSP services as quickly as possible, including dispatching
personnel outside normal business hours if necessary to restore those
services assigned restoration priority levels of 1, 2, or 3. In
contrast, service vendors are required to dispatch personnel outside
normal business hours to restore TSP assignments with priorities 4 or 5
*only* when the next business day is more than 24 hours away.

TSP services will be restored in order of restoration priority levels,
i.e., TSP services assigned a restoration priority level of 1 will be
restored before the other priority levels. Service vendors will restore
those TSP services assigned the same priority level based on their
determination of which service can be restored first.

When service vendors receive Emergency provisioning priorities, they
will take immediate action to provide the services at the earliest
possible date. Service vendors will allocate resources necessary to
provide Emergency TSP services as soon as possible, including
dispatching personnel outside of normal business hours. Service vendors
will provision services assigned E provisioning priorities first, then
Essential TSP services assigned provisioning priority levels 1 through
5. For Essential TSP provisioning services, service vendors will make
their best effort to meet the requested service due dates. Essential TSP
services which are assigned the same provisioning priority and the same
service due date will be provisioned in the order the service vendor
received the requests.

The service vendors will allocate resources in a manner that, in their
best judgement, will most efficiently facilitate provisioning and/or
restoration of TSP services as soon as possible. As a matter of general
practice, service vendors should restore existing TSP services before
provisioning new TSP services. In resolving conflicts, the Executive
Office of the President (EOP) (which delegates authority to the OPT)
requires that restoration or provisioning of TSP services follow this
sequence:

> 1\. Restore TSP services assigned restoration priority level 1
>
> 2\. Provision Emergency TSP services (provisioning priority level "E")
>
> 3\. Restore TSP services assigned restoration priority level 2, 3, 4,
> or 5
>
> 4\. Provision TSP services assigned provisioning priority level 1, 2,
> 3, 4, or 5.

**2.6.7.2 Broadband and Multiple Service Restoration**

Service vendors are permitted to provide priority restoration to
broadband facilities that contain TSP services, even though services
assigned no priority or lower priority may be restored along with or
sometimes ahead of higher priority level services. Alternatively, the
service vendor may reroute individual TSP services from a failed
facility onto another facility to hasten restoration.

Service vendors should consider the priority levels of the TSP services
supported by a multiple service facility when determining the order of
restoration. For example, a multiple service facility supporting TSP
services assigned restoration priorities 1 and 2 should be restored
before a multiple service facility supporting TSP services assigned
restoration priorities 3, 4, and 5. Service vendors will use their best
judgement to determine the restoration order of multiple service
facilities that support a number of TSP services with a variety of
restoration priority assignments.

**2.6.8 TSP Oversight Committee**

The TSP Oversight Committee (OC), established in July 1990, is
responsible for identifying, reviewing, and recommending actions to
correct or prevent any systemic problems in the TSP Program. The TSP OC
membership comprises 7 individuals from Federal agencies, 7 individuals
from industry, two individuals from State government, an OPT
representative, an FCC representative, and a Designated Federal
Official.

**2.7 END-TO-END TSP SERVICE**

This section provides information that should be considered when
implementing the TSP Program. It discusses the user's responsibility for
CPE and CPW, nonregulated telecommunications services, the international
extension of the TSP Program, service vendor capabilities, and
preemption.

**2.7.1 Responsibility for Customer Premises Equipment and Customer
Premises Wiring**

Service vendors regulated by the FCC (e.g., common carriers) are
responsible for providing priority treatment on the transmission portion
of an NS/EP service, i.e., the portion of a service on the regulated
side of the demarcation point. The demarcation point separates service
user ownership or operational control from the common carrier.

Service vendors that provide CPE and CPW are not required by the FCC to
provide priority treatment to the CPE/CPW. CPE and CPW are, however,
essential components of end-to-end connectivity and vital to a TSP
service.

The service user, therefore, must:

-   Ensure that CPE and/or CPW are available by the requested service
    due date

-   Ensure (through contractual means or otherwise) priority treatment
    for CPE and/or CPW necessary for end-to-end service continuity. This
    priority treatment must be at least equal to that required of the
    service vendor on the transmission portion of the service.

**2.7.2 Nonregulated Telecommunications Services**

A government agency or other nonregulated service vendor providing NS/EP
services may also be recognized as a service vendor. Services provided
by these service vendors are bound by the FCC TSP Program rules if the
services are connected to TSP services provided by a common carrier. The
procedures described in this manual must be followed to obtain
restoration and/or provisioning priorities, and such services must be
provisioned and restored in accordance with TSP Program rules and
regulations.

**2.7.3 International Extension of the TSP Program**

Sometimes a service user requires a TSP service that extends outside
U.S. borders. It is desirable that priority treatment be provided for
all segments of the service. However, the TSP Program applies only to
the U.S. portion of commercially provided, international
telecommunications services. Service users may obtain a TSP assignment
for the U.S. portion of an international service, which usually extends
to a hypothetical midpoint of the circuit.

**2.7.4 Service Vendor Capabilities**

TSP service users may request priorities on any service offering for
which the service vendor is capable of providing priority treatment such
as local switched service, long distance service, cellular service, and
virtual networks. Accordingly, the specific types of services included
in the TSP Program are determined by whether a service vendor can
provision or restore the service on a priority level basis and whether
there is some capability (on the vendor's side) to identify the circuits
or service. For example, dedicated private line services or the
dedicated portion of any switch service can be provisioned on a priority
level basis. These services can also be clearly identified and restored
on a priority basis.

**2.7.5 Preemption**

If suitable spare services are unavailable, service vendors are
authorized to preempt existing services when necessary to provision
and/or restore TSP services. Although preemption requires no action from
service users, they should be aware of what preemption entails. Existing
services without TSP assignments may be preempted to restore TSP
services, or existing TSP services may be preempted to restore TSP
services with a higher priority level. TSP services will be selected for
preemption in the inverse order of priority level assignment. Service
vendors that preempt services will make their best effort to notify the
user of the preempted service and state the reason for and estimated
duration of the preemption. Preemption is a last resort for service
vendors, so service users need not expect it to occur frequently.

Control services and orderwires that are wholly owned by a service
vendor and are essential to operating the vendor's network have priority
over all other services, including TSP services and will not be
preempted to restore or provision TSP services. Control services or
orderwires that are leased from one service vendor by another service
vendor are eligible for a TSP assignment and are treated like other TSP
services.

**3.0 TSP REQUEST PROCESS**

TSP is necessary when a service user has a telecommunications service
supporting an NS/EP function that is so vital that the service must be
restored or provisioned ahead of other services. A request for an
initial TSP assignment (or its revision or revocation) is made using the
TSP Request for Service Users form (SF 315).[^1] After receiving the SF
315 from a potential service user, the OPT approves the request, denies
the request, or asks the service user to provide additional information.

The OPT will process provisioning requests immediately, and will strive
to process restoration requests within 10 working days of receipt. If
the request contains invalid or incomplete information, the OPT attempts
to contact the requestor by telephone. If unable to do so, the OPT sends
a notice to the service user POC requesting clarification or additional
information. If the TSP request is consistent with the TSP Program
categories, criteria, and service profiles, the user can expect that the
requested priority level will be assigned. The OPT sends a Priority
Action Notice to the user identified on the SF 315. The Priority Action
Notice contains the TSP Authorization Code that must be passed by the
service user to the service vendor by means of a service order.

All TSP assignments are valid for 2 years and must be revalidated prior
to expiration. If a TSP assignment is not revalidated, the OPT may
revoke the TSP assignment (not the service), which may result in a
charge to the user.

**3.1 RESTORATION PRIORITY PROCESS**

All restoration priority assignments fall into one of four categories
(A, B, C, or D) that define the NS/EP function that the
telecommunications service supports. All are assigned a priority level
of 1, 2, 3, 4, or 5. Note that the E (emergency) priority level *does
not* apply to restoration requests, rather it only applies to Emergency
provisioning requests. Figure 3-1 illustrates the restoration priority
assignment process for a Federal government user.

![](media/image5.wmf){width="4.313888888888889in"
height="2.779861111111111in"}

**Figure 3-1**

***Federal Government User* TSP Restoration Process**

Any request for a restoration priority by an organization outside the
Federal Government must be sponsored by a Federal agency. Non-Federal
TSP users should contact the OPT to identify a Federal sponsor. Figure
3-2 depicts the steps required for a non-Federal Government service user
to obtain a restoration priority.

![](media/image6.wmf){width="4.313194444444444in"
height="2.779861111111111in"}

**Figure 3-2**

***Non-Federal User* TSP Restoration Process**

**3.2 PROVISIONING PRIORITY PROCESS**

A key feature of the TSP Program is that service users can obtain
provisioning priority from service vendors for the installation of new
NS/EP services. A provisioning priority authorizes the service vendor to
take steps to provide the service earlier than the service vendor's
normal business procedures would allow. In passing a provisioning
priority to a service vendor, a service user may incur costs from that
vendor for the expedited TSP provisioning process. The following
sections provide information on requesting Emergency (Section 3.2.1) and
Essential (Section 3.2.2) provisioning priorities.

**3.2.1 Requesting an *Emergency* Provisioning Priority**

A service user may request an Emergency (E) priority to provision a new
service which is required immediately. To be assigned an Emergency
provisioning priority, the need for a service has to be so critical that
the service must be provisioned at the earliest possible time, without
regard to the cost to the service user. Note that all non-Federal
provisioning requests will be sponsored by the NCS. The process of
requesting an Emergency provisioning priority is described in the
following steps:

1.  The service user should first contact a service vendor to determine
    whether the service vendor can respond to the requirement without
    requesting an Emergency provisioning. (The user is responsible for
    ensuring that all other avenues for obtaining service have been
    exhausted before resorting to TSP procedures.) Taking this action
    ensures two items: (1) an Emergency provisioning is avoided if the
    service vendor can satisfy the requirement using standard
    procedures; (2) the service vendor is alerted to the fact that the
    emergency exists and that the service will be required in the
    immediate future.

2.  A service user should also determine whether the service supports an
    Emergency NS/EP function. A service that supports an Emergency NS/EP
    function meets one or more of the following criteria:

-   Federal Government activity to a Presidentially declared disaster or
    emergency as defined in the Disaster Relief Act (42 U.S.C. Section
    5122)

-   State or local government activity responding to a Presidentially
    declared disaster or emergency

-   Response to a state of crisis declared by the National Command
    Authorities (e.g., exercise of Presidential war emergency powers
    under Section 706 of the Communications Act, supra)

-   Efforts to protect endangered U.S. personnel or property

-   Response to an enemy or terrorist action, civil disturbance, natural
    disaster, or any unpredictable occurrence that has damaged
    facilities whose uninterrupted operations is critical to NS/EP or
    the management of other ongoing crises

-   Certification by the head or director of a Federal agency, commander
    of a unified/specified command, chief of a military service, or
    commander of a major military command, that the telecommunications
    service is so critical to the protection of life and property or to
    NS/EP that it must be provided immediately

-   A request from an official authorized pursuant to the Foreign
    Intelligence Surveillance Act (50 U.S.C. Section 1801 et. seq. and
    18 U.S.C. Section 2511, 2518, 2519).

3.  If the service vendor informs the user that the service cannot be
    provisioned by the required date using normal business procedures,
    the service user should contact their invocation official (or the
    OPT for a list of invocation officials) and state the criticality of
    the service provisioning requirement and the circumstances that
    require the provisioning.

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4.  If the invocation official agrees to authorize the Emergency
    provisioning, the service user should initially contact the OPT via
    telephone to request an Emergency provisioning priority. If needed,
    the OPT can issue a TSP Authorization Code via the telephone. The
    user is required to convey verbally to the OPT all of the
    provisioning information required on an SF 315. The OPT is available
    to receive these requests 24 hours a day, 7 days a week. Appendix A
    contains all relevant TSP Program contact information (e.g., OPT
    points of contact, telephone numbers, after-hours numbers). The OPT
    verifies both the requirement and that the name of the invocation
    official is on file at the OPT. The OPT then assigns the
    provisioning priority and provides a TSP Authorization Code to the
    service user. The service user *must* follow the verbal provisioning
    with a completed SF 315 form. The SF 315 must be submitted to the
    OPT by close of business on the next business day.

5.  After receiving the TSP Authorization Code (which includes the
    Emergency provisioning priority), the service user includes it on a
    service order to the service vendor. The TSP Authorization Code is
    the service vendor's legal authority to provide preferential
    treatment. During certain emergencies, a service user may convey TSP
    assignments verbally to a service vendor. In these cases, written
    service orders should be submitted to the vendor by the close of
    business the next business day. After receiving the TSP assignment,
    the service vendor is then required to provision the TSP service as
    soon as possible.

Service vendors are not required to accept Emergency provisioning
without the accompanying TSP Authorization Code unless the service user
or the service user's contracting activity asserts they are unable to
communicate with either the OPT or the FCC. (When contacting the FCC,
users should call the FCC Watch Office and ask for the TSP point of
contact. See Appendix A for OPT and FCC contact information.) The TSP
Authorization Code is the service vendor's legal authority to provide
the Emergency TSP service preferential treatment. The service vendor may
choose to contact the OPT if there are any questions regarding the TSP
assignment. The service vendor may not, however, delay service request
processing for verification purposes.

**3.2.2 Requesting an *Essential* Provisioning Priority**

An Essential provisioning priority satisfies a requirement for a new
NS/EP service that must be installed by a specific date that cannot be
met using normal business procedures. Essential services may be assigned
provisioning priority levels 1, 2, 3, 4, or 5. Note that all non-Federal
provisioning requests will be sponsored by the NCS. The following steps
outline how to request an Essential priority:

1.  A service user should first contact a service vendor to determine if
    the service vendor can provide the telecommunications service
    without TSP. (The user is responsible for ensuring that all other
    avenues for obtaining service have been exhausted before resorting
    to TSP procedures.)

2.  If the service vendor informs the user that the service cannot be
    provisioned by the required date using normal business procedures,
    the service user should contact their invocation official (or the
    OPT for a list of invocation officials) and state the criticality of
    the service provisioning requirement and the circumstances that
    require the provisioning.

3.  If the invocation official agrees to authorize the Essential
    provisioning, the service user should initially contact the OPT via
    telephone to request an Essential provisioning priority. If needed,
    the OPT can issue a TSP Authorization Code via the telephone. The
    user is required to convey verbally to the OPT all of the
    provisioning information required on an SF 315. The OPT is available
    to receive these requests 24 hours a day, 7 days a week. Appendix A
    contains all relevant TSP Program contact information (e.g., OPT
    points of contact, telephone numbers, after-hours numbers). The OPT
    verifies both the requirement and that the name of the invocation
    official is on file at the OPT. The OPT then assigns the
    provisioning priority and provides a TSP Authorization Code to the
    service user. The service user *must* follow the verbal provisioning
    with a completed SF 315 form. The SF 315 must be submitted to the
    OPT by close of business on the next business day.

4.  After receiving the TSP Authorization Code, the service user
    includes it on a service order to the service vendor. The TSP
    Authorization Code is the service vendor's legal authority to
    provide preferential treatment. The service vendor is then required
    to make its best effort to provide the Essential TSP service by the
    requested due date. The service vendor may charge authorized costs
    to the service user for the faster-than-normal provisioning service.

**3.3 PREVENTING ABUSE OF PROVISIONING PRIORITY**

Service users may not request provisioning priority to:

-   Compensate for time lost as a result of inadequate advance planning

-   Activate service(s) for which required customer premises equipment
    (e.g., government‑furnished modems, encryption equipment, or other
    terminal equipment), customer premises wiring, or network facilities
    will not be available at the service user's service due date

-   Facilitate the normal relocation or rearrangement of existing
    service(s) (e.g., internal organizational moves) unless required to
    support the start of a new NS/EP telecommunications service

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-   Disconnect existing service(s) unless required to support the start
    of a new NS/EP telecommunications service

-   Obtain the U.S. half‑circuit segment(s) or the U.S. tail (extension)
    segment(s) of an international telecommunications service(s) for
    which the foreign half-circuit segment(s) or the foreign tail
    (extension) segment(s) will not be available at the service user's
    service due date.

It is the responsibility of each TSP service user to request
provisioning priority only when other avenues to obtain the service have
been exhausted and invocation is the only means to obtain the service
within the time required.

**3.4 DISASTER FIELD OFFICE COORDINATION**

When the President declares a specific area a "Federal disaster area,"
the Federal Emergency Management Agency (FEMA) will establish a Disaster
Field Office (DFO) in that location to coordinate disaster relief
efforts. In these instances, TSP service users may be directed by the
OPT to submit their provisioning requests directly to the DFO. The DFO
will coordinate all provisioning activities with the OPT, the service
users, and the service vendors to ensure that all concerned parties
clearly understand the requirements and priorities.

**3.5 INSTRUCTIONS FOR COMPLETING THE TSP REQUEST FOR SERVICE USERS FORM
(SF 315)**

The SF 315 is used to request a TSP service (i.e., a provisioning
priority, a restoration priority, or both); to report changes to an
existing TSP service; and to delete/revoke a restoration and/or
provisioning priority. The remaining sections in this chapter contain
instructions on how to complete a SF 315:

-   Section 3.6 provides instructions for requesting initial TSP
    assignments; see pages

3-10 to 3-20

-   Section 3.7 provides instructions for requesting changes to TSP
    assignments; see page 3-21

-   Section 3.8 provides instructions for requesting a TSP assignment
    deletion/revocation; see page 3-22.

-   An example of a completed request form for restoration and
    provisioning is provided in Figure 3-3 (on pages 3-8 and 3-9), and a
    blank form that can be reproduced is provided in Appendix B. Item
    numbers in Section 3.6 of this chapter correspond to the item
    numbers on the SF 315. All items must be completed unless otherwise
    noted. Note: SF 315 forms are available via the TSP home page and
    the TSP Client-Server for electronic submission to the OPT. Refer to
    the TSP Program contact information in Appendix A if additional
    information or assistance is required.

**Figure 3-3**

**Sample Completed SF 315 For Restoration and Provisioning Priorities**

![](media/image9.wmf){width="6.497222222222222in"
height="8.083333333333334in"}

**Figure 3-3 (Cont'd)**

**Sample Completed SF 315 For Restoration and Provisioning Priorities**

**3.6 REQUEST FOR INITIAL TSP ASSIGNMENT**

In requesting an initial service, the following instructions should be
used to complete the SF 315.

  ----------------------- -----------------------------------------------
  **ITEM 1 Action         Enter "A" to request an initial TSP assignment
  Requested**             for a service.

  **ITEM 2** **Date       Enter month, day, and year (MM/DD/YYYY).
  Service Required**      

  **ITEM 3 Service User   Enter the unique identifier used to recognize
  Service ID**            this service. This identifier can be any unique
                          combination of letters and numbers used to
                          identify the service in your records.

  **ITEM 4 TSP            Leave blank.
  Authorization Code**    

  **ITEM 5 Service        The service profile defines the user's level of
  Profile**               support to the portion of the
                          telecommunications service that the user owns
                          and operates, such as customer premises
                          equipment (CPE) and customer premises wiring
                          (CPW). The service profile is used to determine
                          the priority level a service is qualified to
                          receive. Follow the directions below to
                          determine your service profile.
  ----------------------- -----------------------------------------------

**This area intentionally left blank.**

**Instructions continued on the next page.**

+-----------------------------------------------------------------------+
| **SERVICE PROFILE ELEMENTS INFORMATION**                              |
|                                                                       |
| For **[RESTORATION]{.underline}** only: Use the information below to  |
| identify the elements that apply to your service, and enter the       |
| symbols (e.g., A1) in Item 5.                                         |
|                                                                       |
| A1 On-site, on-call, or contractual maintenance support of CPE is     |
| consistent with restoration response expected of vendor               |
|                                                                       |
| A2 Spare CPE is available to backup primary equipment                 |
|                                                                       |
| B1 On-site, on-call, or contractual maintenance support of CPW is     |
| consistent with restoration response expected of vendor               |
|                                                                       |
| C1 User facility operates 24 hours/day or is in hot-standby status    |
|                                                                       |
| D1 Capability is available 24 hours/day to isolate problems or test   |
| service                                                               |
|                                                                       |
| D2 Alarms are installed that automatically signal service loss and    |
| alert personnel                                                       |
|                                                                       |
| E1 Requested service will undergo periodic testing to determine       |
| quality and reliability                                               |
|                                                                       |
| F1 Requested service is the primary or most important service between |
| service points                                                        |
|                                                                       |
| F2 Service provides route diversity for another TSP service           |
|                                                                       |
| G1 User will provide site access 24 hours/day                         |
|                                                                       |
| G2 User will provide site access at a prearranged time                |
|                                                                       |
| G3 User will provide site access by the next business day.            |
|                                                                       |
| For **[PROVISIONING]{.underline}** only: Use the information below to |
| identify the elements that apply to your service, and enter the       |
| symbols (e.g., A3) in Item 5.                                         |
|                                                                       |
| A3 CPE available by the service requirement date                      |
|                                                                       |
| B2 CPW available by the service requirement date                      |
|                                                                       |
| C1 User facility operates 24 hours/day or is in hot-standby status    |
|                                                                       |
| D1 Capability available 24 hours/day to isolate problems/test service |
|                                                                       |
| D2 Alarms installed to automatically signal service loss and alert    |
| personnel                                                             |
|                                                                       |
| F1 A telecommunications path exists between service points providing  |
| most important service between points                                 |
|                                                                       |
| F2 Service provides route diversity for another TSP service           |
|                                                                       |
| G1 Ability to provide facility/site/access 24 hours/day               |
|                                                                       |
| G2 Ability to provide facility/site/access at a prearranged time      |
|                                                                       |
| G3 Ability to provide facility/site/access by the next business day.  |
+=======================================================================+
+-----------------------------------------------------------------------+

+-----------------------------------+-----------------------------------+
| **ITEM 6 Restoration Priority     | Complete **ONLY** if requesting a |
| Information**                     | **Restoration** priority.         |
|                                   |                                   |
| **ITEM 6a. Category**             | 1.  Determine the category under  |
|                                   |     which the service qualifies   |
|                                   |     for priority treatment using  |
|                                   |     Table 3-1below.               |
|                                   |                                   |
|                                   | 2.  Enter the letter of the       |
|                                   |     category (A, B, C, or D) in   |
|                                   |     Item 6a.                      |
+-----------------------------------+-----------------------------------+

+------+-------------+-----------------------------------+------------+
| **Ca | **Title**   | **Limited To**                    | **Serious  |
| tego |             |                                   | Adverse**  |
| ry** |             |                                   |            |
|      |             |                                   | **Impact   |
|      |             |                                   | Within**   |
+======+=============+===================================+============+
| A    | National    | Services essential to national    | A few      |
|      | Security    | survival associated with nuclear  | minutes    |
|      | Leadership  | attack and critical orderwire or  |            |
|      |             | control services                  |            |
+------+-------------+-----------------------------------+------------+
| B    | National    | Minimum additional services       | A few      |
|      | Security    | essential to maintaining an       | minutes to |
|      | Posture and | optimum defense, diplomatic, or   | 1 day      |
|      | U.S.        | continuity of government posture  |            |
|      | Population  |                                   |            |
|      | Attack      |                                   |            |
|      | Warning     |                                   |            |
+------+-------------+-----------------------------------+------------+
| C    | Public      | Minimum number of services        | A few      |
|      | Health,     | necessary for giving civil alert, | minutes to |
|      | Safety, and | maintaining law and order and the | 1 day      |
|      | Maintenance | health and safety of the U.S.     |            |
|      | of Law and  | population                        |            |
|      | Order       |                                   |            |
+------+-------------+-----------------------------------+------------+
| D    | Public      | Minimum number of services        | A few      |
|      | Welfare and | necessary for maintaining the     | minutes to |
|      | Maintenance | public welfare and national       | 1 day      |
|      | of the      | economic posture during any       |            |
|      | National    | national or regional emergency    |            |
|      | Economic    |                                   |            |
|      | Posture     |                                   |            |
+------+-------------+-----------------------------------+------------+

**Table 3-1**

**TSP Restoration Category Information**

+-----------------------------------+-----------------------------------+
| **ITEM 6b. Criteria**             | 1.  From the information below,   |
|                                   |     identify the category that    |
|                                   |     was selected in Item 6a.      |
|                                   |                                   |
|                                   | 2.  Under that category, identify |
|                                   |     the number that defines the   |
|                                   |     NS/EP function the service    |
|                                   |     supports.                     |
|                                   |                                   |
|                                   | 3.  Enter the number (0, 1, 2, 3, |
|                                   |     4, 5, 6, 7, 8, or 9) in Item  |
|                                   |     6b.                           |
+-----------------------------------+-----------------------------------+

+-----------------------------------------------------------------------+
| **Category A: National Security Leadership:**                         |
|                                                                       |
| \[1\] Critical orderwire or control service supporting other NS/EP    |
| functions                                                             |
|                                                                       |
| \[2\] Presidential communications service critical to continuity of   |
| government and national leadership during crisis situations           |
|                                                                       |
| \[3\] National Command Authority communications service for military  |
| command and control critical to national survival                     |
|                                                                       |
| \[4\] Intelligence communications service critical to warning of      |
| potential catastrophic attack                                         |
|                                                                       |
| \[5\] Communications service supporting the conduct of diplomatic     |
| negotiations critical to arresting or limiting hostilities.           |
|                                                                       |
| **Category B: National Security Posture and U.S. Population Attack    |
| Warning:**                                                            |
|                                                                       |
| \[1\] Threat assessment and attack warning                            |
|                                                                       |
| \[2\] Conduct of diplomacy                                            |
|                                                                       |
| \[3\] Collection, processing, and dissemination of intelligence       |
|                                                                       |
| \[4\] Command and control of military forces                          |
|                                                                       |
| \[5\] Military mobilization                                           |
|                                                                       |
| \[6\] Continuity of Federal Government before, during, and after      |
| crisis situations                                                     |
|                                                                       |
| \[7\] Continuity of State and local government functions supporting   |
| the Federal Government during and after national emergencies          |
|                                                                       |
| \[8\] Recovery of critical national functions after crisis situations |
|                                                                       |
| \[9\] National space operations.                                      |
|                                                                       |
| **Category C: Public Health, Safety, and Maintenance of Law and       |
| Order:**                                                              |
|                                                                       |
| \[0\] Transportation to accomplish the following NS/EP functions      |
|                                                                       |
| \[1\] Population warning (other than attack warning)                  |
|                                                                       |
| \[2\] Law enforcement                                                 |
|                                                                       |
| \[3\] Continuity of critical State and local government functions     |
| (other than support of the Federal Government during and after        |
| national emergencies)                                                 |
|                                                                       |
| \[4\] Hospitals and distribution of medical supplies                  |
|                                                                       |
| \[5\] Critical logistic functions and public utility services         |
|                                                                       |
| \[6\] Civil air traffic control                                       |
|                                                                       |
| \[7\] Military assistance to civil authorities                        |
|                                                                       |
| \[8\] Defense and protection of critical industrial facilities        |
|                                                                       |
| \[9\] Critical weather services**.**                                  |
|                                                                       |
| **Category D: Public Welfare and Maintenance of** **the National      |
| Economic Posture:**                                                   |
|                                                                       |
| \[1\] Distribution of food and other essential supplies               |
|                                                                       |
| \[2\] Maintenance of national monetary, credit, and financial systems |
|                                                                       |
| \[3\] Maintenance of price, wage, rent, and salary stabilization, and |
| consumer rationing programs                                           |
|                                                                       |
| \[4\] Control of production and distribution of strategic materials   |
| and energy supplies                                                   |
|                                                                       |
| \[5\] Prevention and control of environmental hazards or damage       |
|                                                                       |
| \[6\] Transportation to accomplish the foregoing NS/EP functions.     |
+=======================================================================+
+-----------------------------------------------------------------------+

+-------------------------------+--------------------------------------+
| **ITEM 6c**. **Restoration    | Read the following instructions and  |
| Priority Requested**          | use the *Chart for Determining       |
|                               | Restoration Priority Levels* (Figure |
|                               | 3-4 below) to determine the          |
|                               | appropriate priority level. Enter    |
|                               | this level in Item 6c.               |
|                               |                                      |
|                               | 1\. Identify the category you listed |
|                               | in Item 6a.                          |
|                               |                                      |
|                               | 2\. Identify all the service profile |
|                               | elements that you listed in Item 5.  |
|                               |                                      |
|                               | 3\. Identify the priority level that |
|                               | corresponds to the category and      |
|                               | service profile elements you         |
|                               | identified in items 6a and 5,        |
|                               | respectively. Note that you must     |
|                               | satisfy **all** service profile      |
|                               | elements identified for a            |
|                               | corresponding priority level to      |
|                               | qualify for that priority level.     |
|                               |                                      |
|                               | 4\. Enter that priority level (5, 4, |
|                               | 3, 2, or 1) or a lower priority      |
|                               | level in Item 6c. If your service    |
|                               | does not meet all the                |
|                               | elements/details for a given         |
|                               | priority level, but, nevertheless,   |
|                               | you consider that a higher priority  |
|                               | level is warranted, enter that       |
|                               | priority level in Item 6c and        |
|                               | provide your justification in Item   |
|                               | 8.                                   |
+-------------------------------+--------------------------------------+

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**Instructions continued on the next page.**

+-----------------------------------------------------------------------+
| ![](media/image10.wmf){width="5.784027777777778in"                    |
| height="4.779861111111111in"}                                         |
|                                                                       |
| **Figure 3-4**                                                        |
|                                                                       |
| **Chart for Determining Restoration Priority Levels**                 |
+=======================================================================+
+-----------------------------------------------------------------------+

  ----------------------------------- -----------------------------------
  **ITEM 6d. Prime Vendor (Company    Enter the name of the prime service
  Name)**                             vendor authorized to provide the
                                      TSP service.

  ----------------------------------- -----------------------------------

+-----------------------------------+-----------------------------------+
| **ITEM 7 Provisioning Priority    | Complete **ONLY** if requesting a |
| Information**                     | **Provisioning** priority.        |
|                                   |                                   |
| **ITEM 7a. Category**             | 1.  Determine the category under  |
|                                   |     which the service qualifies   |
|                                   |     for priority treatment using  |
|                                   |     Table 3-2 below.              |
|                                   |                                   |
|                                   | 2.  Enter the letter of the       |
|                                   |     category (A, B, C, D, or E)   |
|                                   |     in Item 7a.                   |
+-----------------------------------+-----------------------------------+

  -------------------------------------------------------------------------------
  **Category**   **Title**      **Limited To**
  -------------- -------------- -------------------------------------------------
  A              National       Services essential to national survival
                 Security       associated with nuclear attack and critical
                 Leadership     orderwire or control services

  B              National       Minimum additional services essential to
                 Security       maintaining an optimum defense, diplomatic, or
                 Posture and    continuity of government posture
                 U.S.           
                 Population     
                 Attack Warning 

  C              Public Health, Minimum number of services necessary for giving
                 Safety, and    civil alert, maintaining law and order and the
                 Maintenance of health and safety of the U.S. population
                 Law and Order  

  D              Public Welfare Minimum number of services necessary for
                 and            maintaining the public welfare and national
                 Maintenance of economic posture during any national or regional
                 the National   emergency
                 Economic       
                 Posture        

  E              Emergency      Limited to services responding to a
                 Provisioning   Presidentially declared disaster or emergency, or
                                a service that is so critical to the protection
                                of life and property or to NS/EP that the service
                                must be provisioned immediately.
  -------------------------------------------------------------------------------

**Table 3-2**

**TSP Provisioning Category Information**

+-----------------------------------+-----------------------------------+
| **ITEM 7b. Criteria**             | 1.  From the information below    |
|                                   |     and on the next page,         |
|                                   |     identify the category that    |
|                                   |     was selected in Item 7a.      |
|                                   |                                   |
|                                   | 2.  Under that category, identify |
|                                   |     the number that defines the   |
|                                   |     NS/EP function the service    |
|                                   |     supports.                     |
|                                   |                                   |
|                                   | > If this is an Emergency         |
|                                   | > service, identify the           |
|                                   | > appropriate number from the     |
|                                   | > criteria listed under Category  |
|                                   | > E on the next page.             |
|                                   |                                   |
|                                   | 3.  Enter the number (0, 1, 2, 3, |
|                                   |     4, 5, 6, 7, 8, or 9) in       |
|                                   |     Item 7b.                      |
+-----------------------------------+-----------------------------------+

+-----------------------------------------------------------------------+
| **Category A: National Security Leadership:**                         |
|                                                                       |
| \[1\] Critical orderwire or control service supporting other NS/EP    |
| functions                                                             |
|                                                                       |
| \[2\] Presidential communications service critical to continuity of   |
| government and national leadership during crisis situations           |
|                                                                       |
| \[3\] National Command Authority communications service for military  |
| command and control critical to national survival                     |
|                                                                       |
| \[4\] Intelligence communications service critical to warning of      |
| potential catastrophic attack                                         |
|                                                                       |
| \[5\] Communications service supporting the conduct of diplomatic     |
| negotiations critical to arresting or limiting hostilities.           |
|                                                                       |
| **Category B: National Security Posture and U.S. Population Attack    |
| Warning:**                                                            |
|                                                                       |
| \[1\] Threat assessment and attack warning                            |
|                                                                       |
| \[2\] Conduct of diplomacy                                            |
|                                                                       |
| \[3\] Collection, processing, and dissemination of intelligence       |
|                                                                       |
| \[4\] Command and control of military forces                          |
|                                                                       |
| \[5\] Military mobilization                                           |
|                                                                       |
| \[6\] Continuity of Federal Government before, during, and after      |
| crisis situations                                                     |
|                                                                       |
| \[7\] Continuity of State and local government functions supporting   |
| the Federal Government during and after national emergencies          |
|                                                                       |
| \[8\] Recovery of critical national functions after crisis situations |
|                                                                       |
| \[9\] National space operations.                                      |
|                                                                       |
| **Category C: Public Health, Safety, and Maintenance of Law and       |
| Order:**                                                              |
|                                                                       |
| \[0\] Transportation to accomplish the following NS/EP functions      |
|                                                                       |
| \[1\] Population warning (other than attack warning)                  |
|                                                                       |
| \[2\] Law enforcement                                                 |
|                                                                       |
| \[3\] Continuity of critical State and local government functions     |
| (other than support of the Federal Government during and after        |
| national emergencies)                                                 |
|                                                                       |
| \[4\] Hospitals and distribution of medical supplies                  |
|                                                                       |
| \[5\] Critical logistic functions and public utility services         |
|                                                                       |
| \[6\] Civil air traffic control                                       |
|                                                                       |
| \[7\] Military assistance to civil authorities                        |
|                                                                       |
| \[8\] Defense and protection of critical industrial facilities        |
|                                                                       |
| \[9\] Critical weather services**.**                                  |
|                                                                       |
| **Category D: Public Welfare and Maintenance of** **the National      |
| Economic Posture:**                                                   |
|                                                                       |
| \[1\] Distribution of food and other essential supplies               |
|                                                                       |
| \[2\] Maintenance of national monetary, credit, and financial systems |
|                                                                       |
| \[3\] Maintenance of price, wage, rent, and salary stabilization, and |
| consumer rationing programs                                           |
|                                                                       |
| \[4\] Control of production and distribution of strategic materials   |
| and energy supplies                                                   |
|                                                                       |
| \[5\] Prevention and control of environmental hazards or damage       |
|                                                                       |
| \[6\] Transportation to accomplish the foregoing NS/EP functions.     |
+=======================================================================+
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| **Category E: Emergency Criteria:**                                   |
|                                                                       |
| \[1\] Federal Government activity to a Presidentially declared        |
| disaster or emergency as defined in the Disaster Relief Act (42       |
| U.S.C. Section 5122).                                                 |
|                                                                       |
| \[2\] State or local government activity responding to a              |
| Presidentially declared disaster or emergency.                        |
|                                                                       |
| \[3\] Response to a state of crises declared by the National Command  |
| Authorities (e.g., exercise of Presidential War Emergency Powers      |
| under Section 706 of the Communications Act, supra).                  |
|                                                                       |
| \[4\] Efforts to protect endangered U.S. personnel or property.       |
|                                                                       |
| \[5\] Response to an enemy or terrorist action, civil disturbance,    |
| natural disaster, or any unpredictable occurrence that has damaged    |
| facilities whose uninterrupted operations are critical to NS/EP or    |
| the management of other ongoing crises.                               |
|                                                                       |
| \[6\] Certification by the head or director of a Federal agency,      |
| commander of a unified/specified command, chief of a military         |
| service, or commander of a major military command, that the           |
| telecommunications service is so critical to the protection of life   |
| and property or to NS/EP that it must be provided immediately.        |
|                                                                       |
| \[7\] A request from an official authorized pursuant to the Foreign   |
| Intelligence Surveillance Act (50 U.S.C. Section 1801 et. seq. and 18 |
| U.S.C. Sections 2511, 2518, 2519).                                    |
+=======================================================================+
+-----------------------------------------------------------------------+

**This area intentionally left blank.**

**Instructions continued on the next page.**

+-------------------------------+--------------------------------------+
| **ITEM 7c. Provisioning       | **For an emergency provisioning      |
| Priority Requested**          | request, enter "E" in Item 7c.       |
|                               | (Note: To qualify under the          |
| Enter the appropriate         | Emergency NS/EP category, the        |
| provisioning priority level   | service must support service profile |
| based on the chart below and  | elements A3 and B2**.**)** For       |
| instructions to the right.    | Essential provisionings, read the    |
|                               | following instructions and use the   |
|                               | *Chart for Determining Provisioning  |
|                               | Priority Levels* (Figure 3-5 below)  |
|                               | to determine the appropriate         |
|                               | priority level to enter in Item 7c.  |
|                               |                                      |
|                               | 1\. Identify the category you listed |
|                               | in Item 7a.                          |
|                               |                                      |
|                               | 2\. Identify the service profile     |
|                               | elements that you listed in Item 5.  |
|                               |                                      |
|                               | 3\. Identify the priority level that |
|                               | corresponds to the category and      |
|                               | service profile elements you         |
|                               | identified in Items 7a and 5,        |
|                               | respectively. Note that you must     |
|                               | satisfy **all** service profile      |
|                               | elements identified for a            |
|                               | corresponding priority level to      |
|                               | qualify for that priority level.     |
|                               |                                      |
|                               | 4\. Enter the priority level (5, 4,  |
|                               | 3, 2, or 1) in Item 7c. If your      |
|                               | service does not meet all the        |
|                               | elements/ details for a given        |
|                               | priority level, but, nevertheless,   |
|                               | you consider that a higher priority  |
|                               | level is warranted, enter that       |
|                               | priority level in Item 7c and        |
|                               | provide your justification in Item   |
|                               | 8.                                   |
+-------------------------------+--------------------------------------+

**This area intentionally left blank.**

**Instructions continued on the next page.**

+-----------------------------------------------------------------------+
| ![](media/image11.wmf){width="5.777777777777778in"                    |
| height="4.760416666666667in"}                                         |
|                                                                       |
| **Figure 3-5**                                                        |
|                                                                       |
| **Chart for Determining Provisioning Priority Levels**                |
+=======================================================================+
+-----------------------------------------------------------------------+

+-----------------------------------+-----------------------------------+
| **ITEMS 7d. and 7e. Invocation    | Enter the invocation official's   |
| Official's Name and Title**       | name and title. This information  |
|                                   | must be on file with the OPT or   |
| ## ITEM 7f. Telephone Number      | the provisioning priority cannot  |
|                                   | be assigned.                      |
| **ITEM 7g. Has the invocation     |                                   |
| official authorized this          | Enter the commercial telephone    |
| action?**                         | number of the invocation          |
|                                   | official.                         |
| **ITEM 7h. Service Locations**    |                                   |
|                                   | Enter Y (yes) or N (no).          |
| **ITEM 7i. Prime Vendor POC for   |                                   |
| Provisioning**                    | Enter the specific street         |
|                                   | address, including building,      |
|                                   | floor, room number, etc., and     |
|                                   | provide a POC name and telephone  |
|                                   | number for each end service       |
|                                   | location.                         |
|                                   |                                   |
|                                   | Enter the name and telephone      |
|                                   | number and company of the prime   |
|                                   | vendor point of contact.          |
+-----------------------------------+-----------------------------------+
| **ITEM 8** **Supplemental         | Provide: (1) circuit              |
| Information**                     | specification(s) for provisioning |
|                                   | priority only; (2) justification  |
|                                   | for requested priority level if   |
|                                   | higher than qualified for; or (3) |
|                                   | sponsor justification for         |
|                                   | priority level change in Item     |
|                                   | 12e, Recommended Disposition.     |
+-----------------------------------+-----------------------------------+
| **ITEM 9 Service User**           | Enter "A" if the service is for   |
|                                   | any Federal government            |
| **An entry other than "A"         | organization.                     |
| requires Federal Government       |                                   |
| sponsorship (see Item 12).**      | Enter "B" for any State           |
|                                   | government organization.          |
|                                   |                                   |
|                                   | Enter "C" for any county, city,   |
|                                   | town, or other local government   |
|                                   | organization.                     |
|                                   |                                   |
|                                   | Enter "D" for any private sector  |
|                                   | organization or private U.S.      |
|                                   | citizen.                          |
|                                   |                                   |
|                                   | Enter "E" for any foreign         |
|                                   | government or foreign government  |
|                                   | organization.                     |
|                                   |                                   |
|                                   | Enter "F" for other.              |
|                                   |                                   |
|                                   | Enter "G" for U.S. military.      |
+-----------------------------------+-----------------------------------+
| **ITEM 10** **Service User        | Federal agencies should enter the |
| Organization (Department/Agency   | appropriate four‑digit code for   |
| and/or FIPS Code)**               | their organization, as indicated  |
|                                   | in Federal Information Processing |
|                                   | Standard (FIPS) Publication 95.   |
|                                   | FIPS codes for Federal            |
|                                   | organizations with NS/EP          |
|                                   | responsibilities are provided in  |
|                                   | Appendix C. All others should     |
|                                   | enter the organization name and   |
|                                   | the name of the State (e.g.,      |
|                                   | Nelson County Hospital,           |
|                                   | Minnesota).                       |
+-----------------------------------+-----------------------------------+

+-----------------------------------+-----------------------------------+
| **ITEM 11 Service User            | Enter information regarding the   |
| Point-of-Contact**                | person or office who is           |
|                                   | responsible for this service and  |
| **ITEM 11a. Name and Title**      | can provide information about     |
|                                   | this service.                     |
| **ITEM 11b. Organization          |                                   |
| (Department/Agency and/or FIPS    | Enter the service user point of   |
| Code)**                           | contact name and title.           |
|                                   |                                   |
| **ITEM 11c.- 11f. Mailing         | Same as Item 10.                  |
| Address, Telephone Number and     |                                   |
| Facsimile Number**                | Enter complete mailing address    |
|                                   | and phone and fax numbers.        |
| **ITEM 11g. 24-Hour Telephone     |                                   |
| Number**                          | Enter a telephone number at which |
|                                   | the point of contact is reachable |
| **ITEM 11h. E-mail Address**      | 24-hours a day.                   |
|                                   |                                   |
| **ITEM 11i. Signature and Date**  | Enter E-mail address if           |
|                                   | applicable.                       |
|                                   |                                   |
|                                   | The form must be signed and dated |
|                                   | or it will be returned            |
|                                   | unprocessed. By signing this      |
|                                   | form, the requestor confirms the  |
|                                   | service is an NS/EP service.      |
+-----------------------------------+-----------------------------------+

**[FORM SUBMISSION INFORMATION]{.underline}**

**[Federal TSP users]{.underline} should submit completed forms to the
OPT at the address on the form. Forms may also be submitted to the OPT
via facsimile. See Appendix A, TSP Program Contact Information, for
facsimile information.**

**[Non-Federal TSP Users]{.underline} must forward the completed form to
their Federal Sponsor who must complete Item 12, Sponsorship Information
for Non-Federal Government Service, using the instructions on the
following page.**

+-----------------------------------+-----------------------------------+
| **ITEM 12 Sponsorship Information | Non-Federal Government requestors |
| for Non- Federal Government       | should complete Items 1 through   |
| Service**                         | 11 on the form and send it to the |
|                                   | Federal agency that has agreed to |
| **ITEM 12a. Federal Sponsoring    | sponsor the request. Contact the  |
| Agency and FIPS Code**            | OPT for sponsor information.      |
|                                   | Federal sponsors must complete    |
| **ITEM 12b. Sponsor Name**        | the following information:        |
|                                   |                                   |
| **ITEM 12c. Sponsor Title**       | Enter the appropriate four-digit  |
|                                   | code as indicated in FIPS Pub 95  |
| **ITEM 12d. Sponsor Telephone     | in item 12a.                      |
| Number**                          |                                   |
|                                   | Enter the name of the sponsor.    |
| **ITEM 12e. Recommended           |                                   |
| Disposition**                     | Enter the title of the sponsor.   |
|                                   |                                   |
| **ITEM 12f. Sponsor Signature and | Enter the telephone number of the |
| Date**                            | sponsor.                          |
|                                   |                                   |
|                                   | Indicate recommended disposition  |
|                                   | of this request (approve,         |
|                                   | disapprove, or approve with       |
|                                   | priority level change) in Item    |
|                                   | 12e. If the recommendation is to  |
|                                   | disapprove the request, the       |
|                                   | sponsor is to return the form to  |
|                                   | the service user POC, along with  |
|                                   | an explanation of disapproval in  |
|                                   | Item 8. If the recommendation is  |
|                                   | to approve the request with a     |
|                                   | priority level change, the        |
|                                   | sponsor is to send the form to    |
|                                   | the OPT, along with a             |
|                                   | justification for the priority    |
|                                   | level change in Item 8.           |
|                                   |                                   |
|                                   | Sponsored requests must be signed |
|                                   | by a Federal sponsoring official. |
|                                   | By signing this form, the         |
|                                   | sponsoring official is confirming |
|                                   | that the service is an NS/EP      |
|                                   | service.                          |
+-----------------------------------+-----------------------------------+

**[FORM SUBMISSION INFORMATION FOR SPONSORS]{.underline}**

**Sponsors should submit approved request forms to the OPT for
processing. Completed forms should be sent to the OPT at the address on
the form. Forms may also be submitted to the OPT via facsimile. See
Appendix A, TSP Contact Information, for facsimile information. Do not
forward this form to the OPT if the recommendation is to disapprove the
request.**

**3.7 REQUEST FOR CHANGE TO A SERVICE, SERVICE PRIORITY, OR INFORMATION
ABOUT A SERVICE**

  ----------------------------------- -----------------------------------
  **ITEM 1 Action Requested**         Enter "C" to indicate a change to a
                                      service, service priority, or
                                      information about a service (e.g.,
                                      service user POC information,
                                      service user service ID).

  **ITEM 4 TSP Authorization Code**   Enter the TSP Authorization Code
                                      that has been previously assigned
                                      to the service.
  ----------------------------------- -----------------------------------

To change information previously submitted to the OPT about a service,
enter the change information (e.g., priority level, service user service
ID) in the appropriate items. See Section 3.6, Request for Initial TSP
Assignment, for information on completing Items 5 through 8. Then
proceed to Item 9.

+-----------------------------------+-----------------------------------+
| **ITEM 9 Service User**           | Enter "A" if the service is for   |
|                                   | any Federal government            |
| An entry other than "A" requires  | organization.                     |
| Federal Government sponsorship    |                                   |
| (see Item 12).                    | Enter "B" for any State           |
|                                   | government organization.          |
|                                   |                                   |
|                                   | Enter "C" for any county, city,   |
|                                   | town, or other local government   |
|                                   | organization.                     |
|                                   |                                   |
|                                   | Enter "D" for any private sector  |
|                                   | organization or a private U.S.    |
|                                   | citizen.                          |
|                                   |                                   |
|                                   | Enter "E" for any foreign         |
|                                   | government or foreign government  |
|                                   | organization.                     |
|                                   |                                   |
|                                   | Enter "F" for other.              |
|                                   |                                   |
|                                   | Enter "G" for U.S. military.      |
+-----------------------------------+-----------------------------------+
| **ITEM 10** **Service User        | Federal agencies use the          |
| Organization                      | appropriate four‑digit code for   |
| (Department/Agency)**             | their organization, as indicated  |
|                                   | in Federal Information Processing |
|                                   | Standard (FIPS) Publication 95.   |
|                                   | FIPS codes for Federal            |
|                                   | organizations with NS/EP          |
|                                   | responsibilities are provided in  |
|                                   | Appendix C. All others should     |
|                                   | enter the organization name and   |
|                                   | the name of the State (e.g.,      |
|                                   | Nelson County Hospital,           |
|                                   | Minnesota).                       |
+-----------------------------------+-----------------------------------+
| **ITEM 11 Service User Point of   | Enter information regarding the   |
| Contact**                         | person or office responsible for  |
|                                   | this service and/or who can       |
|                                   | provide information about this    |
|                                   | service. The form must be signed  |
|                                   | or it will be returned            |
|                                   | unprocessed. By signing this      |
|                                   | form, the requestor confirms the  |
|                                   | service is an NS/EP service. See  |
|                                   | page 3-19 for instructions on     |
|                                   | completing this item.             |
+-----------------------------------+-----------------------------------+
| **ITEM 12** **Sponsorship         | If the form is being completed by |
| Information for Non‑Federal       | a non-Federal TSP user, a Federal |
| Government Service**              | sponsor must complete this        |
|                                   | section. See page 3-20 for        |
|                                   | instructions on completing this   |
|                                   | item.                             |
+-----------------------------------+-----------------------------------+

**3.8 REQUEST FOR DELETION/REVOCATION OF A SERVICE'S PRIORITY**

+-----------------------------------+-----------------------------------+
| **ITEM 1 Action Requested**       | Enter "D" to delete/revoke a TSP  |
|                                   | service's priority.               |
+-----------------------------------+-----------------------------------+
| **ITEM 4 TSP Authorization Code** | Enter the TSP Authorization Code  |
|                                   | that has been previously          |
|                                   | assigned.                         |
+-----------------------------------+-----------------------------------+
| **ITEM 9 Service User**           | Enter "A" if the service is for   |
|                                   | any Federal Government            |
| **An entry other than "A"         | organization.                     |
| requires Federal Government       |                                   |
| sponsorship (see Item 12).**      | Enter "B" for any State           |
|                                   | government organization.          |
|                                   |                                   |
|                                   | Enter "C" for any county, city,   |
|                                   | town, or other local government   |
|                                   | organization.                     |
|                                   |                                   |
|                                   | Enter "D" for any private sector  |
|                                   | organization or private U.S.      |
|                                   | citizen.                          |
|                                   |                                   |
|                                   | Enter "E" for any foreign         |
|                                   | government or foreign government  |
|                                   | organization.                     |
|                                   |                                   |
|                                   | Enter "F" for other.              |
|                                   |                                   |
|                                   | Enter "G" for U.S. military.      |
+-----------------------------------+-----------------------------------+
| **ITEM 10** **Service User        | Federal agencies use the          |
| Organization                      | appropriate four-digit code for   |
| (Department/Agency)**             | their organization, as indicated  |
|                                   | in Federal Information Processing |
|                                   | Standard (FIPS) Publication 95.   |
|                                   | FIPS codes for Federal            |
|                                   | organizations with NS/EP          |
|                                   | responsibilities are provided in  |
|                                   | Appendix C. All others should     |
|                                   | enter the organization name and   |
|                                   | the name of the State (e.g.,      |
|                                   | Nelson County Hospital,           |
|                                   | Minnesota).                       |
+-----------------------------------+-----------------------------------+
| **ITEM 11 Service User Point of   | Enter information regarding the   |
| Contact**                         | person or office responsible for  |
|                                   | this service and/or who can       |
|                                   | provide information about this    |
|                                   | service. The form must be signed  |
|                                   | or it will be returned            |
|                                   | unprocessed. See page 3-19 for    |
|                                   | instructions on completing this   |
|                                   | item.                             |
+-----------------------------------+-----------------------------------+
| **ITEM 12** **Sponsorship         | If the form is being completed by |
| Information for**                 | a non-Federal TSP user, a Federal |
|                                   | sponsor must complete this        |
| **Non‑Federal Government          | section. See page 3-20 for        |
| Service**                         | instructions on completing this   |
|                                   | item.                             |
+-----------------------------------+-----------------------------------+

**4.0 FEDERAL SPONSORS AND INVOCATION OFFICIALS**

All non-Federal users who request a TSP provisioning and/or restoration
assignment are required to have a Federal sponsor. A sponsor can be any
Federal agency with which a non-Federal user may be affiliated (as
specified in Executive Order (EO) 12656, "Assignment of Emergency
Preparedness Responsibilities," dated November 18, 1988).

Additionally, all users who need an NS/EP provisioning assignment are
required to contact their invocation official. An invocation official is
a designated individual who has the authority to request an accelerated
provisioning for an NS/EP telecommunications service. This chapter
outlines the responsibilities of Federal sponsors and invocation
officials.

**4.1 FEDERAL SPONSOR RESPONSIBILITIES**

The primary roles of a Federal sponsor are to (1) review and determine
whether to approve foreign, State, and local government and private
industry requests for priority actions, and (2) affirm that the
requested priority level assignment is appropriate. Although the final
decision regarding the priority level is determined by the OPT, the
sponsor provides specific knowledge that may affect the decision.

A Federal sponsor does not incur financial liability for the sponsored
service. The service user is responsible for having funds allocated to
pay any service costs related to the TSP processing.

Each Federal agency determines its own procedures for complying with
sponsorship responsibilities. However, Federal sponsors are encouraged
to keep their processing time for TSP requests to 5 working days or
less. The general sponsorship process for TSP requests is as follows:

-   The service user contacts the OPT for assistance in determining
    which Federal agency to approach for sponsorship of a TSP Request.

-   The sponsor receives a SF 315 from a service user according to
    procedures established by that sponsor.

-   If the sponsor denies the request, the sponsor returns the SF 315 to
    the service user POC along with the reason for refusal.

-   If the sponsor approves the request, the sponsor forwards the SF 315
    to the OPT with a recommended disposition. This recommendation is
    the result of the process for determining a priority level, as
    described in Chapter 3.

-   A sponsor or user may appeal any priority assignment or other
    priority action regarding sponsored services within 30 days of
    notification. The priority action appeal process is discussed in
    detail in Chapter 6.

Sponsors are also required to cooperate with the OPT during
reconciliations and revalidations of any service they sponsor; comply
with any regulations and procedures issued by the OPT; and forward all
changes in TSP service information to the OPT in a timely manner.

**4.2 DESIGNATION OF FEDERAL SPONSORS**

Any Federal agency may be requested to function as a sponsor for TSP
assignment requests from non-Federal Government service users. Federal
agencies should refer to EO 12656, "Assignment of Emergency Preparedness
Responsibilities," dated November 18, 1988, as a guide for identifying
which requests they may consider sponsoring. EO 12656 is available from
the OPT upon request. However, certain Federal agencies are responsible
for sponsoring specific non-Federal requests:

-   **State and Local Governments.** The NCS serves as the sponsor for
    State and local governments requesting TSP assignments for services
    supporting NS/EP functions.

-   **Foreign Governments.** The Department of State serves as the
    sponsor for foreign governments requesting TSP assignments for
    services within U.S. jurisdiction supporting NS/EP functions. The
    Department of Defense serves as the sponsor for foreign militaries.

-   **Private Industry.** Private or quasi-government entities may
    determine that they have telecommunications services supporting
    NS/EP functions and want TSP assignments for those services. Private
    industry service users should contact the OPT for assistance in
    identifying the most appropriate Federal agency for sponsorship. The
    sponsor is either an agency with whom the requestor has a
    contractual relationship or an agency familiar with the NS/EP
    function for which the TSP assignment is requested. Note that the
    NCS will serve as the Federal sponsor for telecommunications service
    vendors with services supporting NS/EP functions.

Federal agencies are required to designate the official(s) within their
agencies who is (are) authorized to sponsor requests for TSP assignments
from non-Federal Government service users.

The sponsoring official(s) must be identified in writing to the OPT
prior to, or concurrent with, sponsoring a TSP request. Federal agencies
must provide the following information about their sponsors: name,
title, rank or grade, mailing address, e-mail address, and commercial
phone number of the sponsoring official(s).

The sponsorship information must be submitted on the agency's
letterhead. Sponsoring official(s), and any changes thereto, should be
reported to the OPT as soon as these individuals are identified.

**4.3 INVOCATION OFFICIAL RESPONSIBILITIES**

Before defining what the responsibility of an invocation official is, it
is first important to understand the significance of invocation.
Invocation begins when a service user needs to expedite a NS/EP
telecommunications service provisioning, and an invocation official
concurs

that the importance of the service warrants TSP processing to ensure it
is quickly and efficiently provisioned.

An invocation official is a designated individual with the authority and
responsibility to approve the cost and criticality of the provisioning
request of a telecommunications service. An invocation official's
responsibilities are to:

-   Certify that the NS/EP telecommunications service is so vital that
    it must be expeditiously provisioned

-   Delegate authority to approve provisioning requests and authorize
    expenditure of funds to other appropriate individuals within his or
    her agency or organization

-   Identify delegates in writing to the OPT before making an
    invocation.

**4.4 DESIGNATION OF INVOCATION OFFICIALS**

Invocation officials include the head or director of a Federal agency,
commander of a unified or specified military command, chief of a
military service, commander of a major military command, and State
Governors, or delegates of any of the foregoing. State Governors and
their delegates can authorize priority TSP provisionings in response to
State or local disasters and emergencies for which no Federal funding is
expected to be requested.

Federal invocation officials may choose to delegate the authority to
authorize a priority provisioning to other appropriate individuals
within their agencies. Delegates of an invocation official may not
further delegate this authority to another individual. Delegates must be
flag officers or SES civilian employees. Delegates may be identified by
name or position. Positions that are identified for delegation authority
must always be filled by a flag or SES employee.

A State Governor may delegate NS/EP invocation authority to no more than
five senior state officials, such as the head or director of the State's
telecommunications or emergency management and services agency.
Delegates may be identified by name or position. The State invocation
official, or delegate, incurs no direct financial liability for the
requested service. The service user (e.g., State, county, or city
government agency or private industry) requiring the service is
responsible for ensuring that funds are available to pay any service
costs related to faster-than-normal provisioning.

Delegates must be identified in writing to the OPT before their first
invocation. A Federal organization or State government should send a
memorandum or letter to the OPT on agency, organization, or State
letterhead signed by the invocation official. The following information
is required:

-   Name, title, rank or grade, mailing address, e-mail address, and
    commercial phone number of the invocation official

-   Name (optional), title, rank or grade, mailing address, e-mail
    address, and commercial phone number of the invocation official
    delegate(s)

-   Whether the delegate identified as specified in the foregoing is a
    replacement for a current delegate

-   Name, title, and rank or grade of the official being replaced or
    deleted, if identifying a replacement or deletion

-   In case of questions, a point-of-contact name, title, and commercial
    phone number.

The OPT maintains a list of invocation officials and their delegates;
however, it is the responsibility of each agency to provide the OPT with
current information. All organizations are encouraged to identify their
delegate(s), and any changes thereto, to the OPT as soon as these
individuals are identified.

**5.0 TSP REVALIDATION**

Revalidation is a key quality control mechanism for maintaining the
integrity of the TSP Program. Revalidation of TSP service information is
intended to (1) ensure that only services supporting NS/EP missions
participate in the TSP Program and (2) ensure that information
identifying TSP services and their associated TSP assignments is
current. Service users are required to revalidate information for all
their TSP services every 2 years with the OPT by using the TSP
Revalidation for Service Users Form (SF 314). This section presents
information on the TSP revalidation process and instructions for
completing the SF 314.

**5.1 THE TSP REVALIDATION PROCESS**

The OPT initiates the revalidation process by sending out a letter
requesting service users to revalidate their NS/EP services supported by
TSP. The revalidation notice is sent to the POC previously identified on
the SF 315. After the POC receives the revalidation notice, the POC
should then list the required revalidation information for each TSP
assignment on the SF 314. A blank SF 314 that can be reproduced is
provided in Appendix B. The POC should then submit the form to the OPT.
Service users may submit SF 314s via courier, mail, facsimile, or
electronically through the TSP Client-Server, e-mail, or the Internet.
(Note: If TSP is no longer required, then the service user should revoke
the TSP assignment(s) by completing an SF 315 and submitting it to the
OPT and notify the vendor via a service order). The OPT will correct
simple typographical errors on TSP revalidations when identified by the
user. However, any priority level or authorization code discrepancies
must be corrected by the user with a service order to the vendor.

The service user must respond to the revalidation notice. If the OPT
does not receive a response within 30 days of the initial revalidation
notice, the OPT sends the POC a reminder notice to revalidate the TSP
services. If there is still no response after 10 business days, the OPT
forwards a follow-up letter to the service user and the head of the
user's organization. The letter states that if the user's TSP services
are not revalidated within 10 business days, the OPT will contact the
user's service vendor to revoke their TSP assignments. The service user
will be provided a copy of the notice and should be aware that they may
incur a charge from their service vendors for discontinuing their TSP
treatment.

**5.1.1 Instructions for Completing the SF 314**

Users should complete the SF 314 using the following guidelines:

-   Check the accuracy of all TSP assignment information before
    completing the form

-   Provide a TSP Authorization Code, Service User Service ID, and Prime
    Service Vendor Name for each assignment that is being revalidated

-   Provide all updated POC information for your organization, including
    e-mail address

-   Sign and date the form to confirm that the listed services are NS/EP
    services and should be revalidated for TSP.

Figure 5-1 provides an example of a completed SF 314.

![](media/image12.wmf){width="6.498611111111111in"
height="7.461111111111111in"}

**Figure 5-1**

**Sample Completed SF 314 Form**

**6.0 PRIORITY ACTION APPEAL PROCESS**

Service users may appeal any priority level assignment, denial,
revision, or revocation to the OPT. However, close coordination between
the OPT and service users throughout all steps of the TSP assignment
process should minimize (or preclude) instances of appeals.

**6.1 APPEAL TO THE OFFICE OF PRIORITY TELECOMMUNICATIONS**

The Manager, NCS, has delegated the responsibility for administering the
TSP Program to the OPT. Because the OPT assigns priority levels subject
to final review by the FCC, the OPT is the first point of appeal for
Federal and non-Federal service users.

**6.1.1 Federal Service Users**

Federal service users may appeal any priority action directly to the OPT
within 30 days of notification of the action. The organization
initiating the appeal should complete a TSP Action Appeal For Service
Users Form (SF 317).

The SF 317, along with copies of any relevant correspondence, should be
submitted to the OPT. A copy of the appeal package, clearly marked as an
information copy, must also be submitted to the FCC at the address on
the form.

The OPT must determine the disposition of the appeal and respond within
30 days of receipt. If the service user is not satisfied with the OPT's
decision, he/she may then escalate the appeal to the Manager, NCS. This
escalation must be submitted within 30 days of the notice of action from
the OPT on the initial appeal. The service user should submit a letter
explaining the reason for escalating the appeal and attach the appeal
package submitted to the OPT. The Manager, NCS, determines the
disposition of the appeal and responds to the service user within 30
days of receipt. If still not satisfied, the Federal user can then
appeal directly to the FCC.

**6.1.2 Non-Federal Service Users**

Non-Federal Government service users appeal priority actions through
their sponsor within 30 days of notification of the action. The user
submits the SF 317 form to the sponsor who then submits the appeal to
the OPT. The sponsor should also forward a copy of the completed form
back to the service user. The service user should then forward a
complete copy of the appeals package to the FCC at the address on the
form. If the sponsor or non-Federal service user is not satisfied with
the OPT's decision regarding an appeal, the appeal can be escalated to
the Manager, NCS. This escalation must be submitted within 30 days of
the notice of action from the OPT on the initial appeal. If still not
satisfied, the sponsor or non-Federal user can then appeal directly to
the FCC. Note: Foreign government service users may not appeal directly
to the FCC.

**6.2 APPEAL TO THE FEDERAL COMMUNICATIONS COMMISSION**

All service users may appeal a priority action directly to the FCC only
after first submitting an appeal to the OPT and escalating the appeal to
the Manager, NCS. The appeal must be submitted to the FCC within 30 days
of notification of the decision made by the Manager, NCS, on the initial
appeal.

The service user should submit a letter to the FCC Common Carrier Bureau
detailing the reasons for appealing the decision made by the Manager,
NCS. Copies of the letter of appeal to the FCC should be submitted to
the OPT, Manager, NCS, and any other parties directly involved. The FCC
will not issue a public notice of an appeal. The FCC provides notice of
its decision on the appeal to all parties of record.

Following an FCC decision, involved parties may file a response to the
FCC within

20 days of the FCC appeal determination. The organization that
originally filed the appeal may then file replies to the FCC decision
within 10 days of the FCC response. Additionally, the OPT Program
Manager may appeal any FCC revision, approval, or disapproval to the
FCC.

**6.3 TSP PROGRAM ACTION APPEAL FOR SERVICE USERS FORM (SF 317)**

All TSP appeals must be filed using the TSP Action Appeal for Service
Users Form

(SF 317). A blank SF 317 that can be reproduced can be found in Appendix
B. Instructions for completing the form are printed on the back of the
form.

Forms should be submitted to the OPT via the address noted on the form.
Note that a copy of the appeal package, clearly marked as an information
copy, must also be submitted to the FCC at the address provided on the
SF 317.

**APPENDIX A**

**TSP PROGRAM**

**CONTACT INFORMATION**

**TSP PROGRAM CONTACT INFORMATION**

**8 a.m. to 5 p.m. (Eastern Time), Monday through Friday**

**TELEPHONE:**

Business hours: 703-235-5359 After Hours: 703-217-4118

> 703-235-5650 703-887-7689

**FACSIMILE:**

Unclassified: 703-235-5806

**NOTE**: Call the TSP Program Office to obtain classified facsimile
information.

Contact 703-235-5359 if you have additional questions.

**E-MAIL:**

tsp@dhs.gov

**TSP HOME PAGE:**

http://tsp.ncs.gov **(see page A-2 for detailed information on the TSP
home page)**.

**MAILING ADDRESS:**

DHS/NPPD/CS&C

National Communications System

ATTN: TSP Program Office

Mail Stop 8510

245 Murray Road, Bldg. 410

Washington, DC 20528-8510

**FEDERAL COMMUNICATIONS COMMISSION**

**FCC Watch Office**

**TELEPHONE:**

\(202\) 632-6975

**NOTE: Ask for the TSP Point of Contact**

**TSP HOME PAGE**

The TSP home page keeps users informed of activities related to the TSP
System. The TSP home page (http://tsp.ncs.gov) provides an overview of
the TSP System, explains eligibility requirements, contains TSP-related
documentation, and eventually will provide on-line TSP forms.
TSP-related documentation that can be downloaded or viewed from the TSP
home page includes the following:

-   FCC TSP Report and Order, 88-341

```{=html}
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```
-   NCS Directive 3-1, "TSP System for NS/EP"

```{=html}
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```
-   NCS Manual 3-1-1, "Service User Manual for the TSP System"

-   NCS Handbook 3-1-2, "TSP System for NS/EP Service Vendor Handbook
    for the TSP System"

-   TSP Forms

-   TSP System Oversight Committee meeting announcements

-   TSP training dates.

**APPENDIX B**

**BLANK TSP PROGRAM FORMS**

**APPENDIX C**

**CODES FOR**

**FEDERAL ORGANIZATIONS**

**WITH NS/EP RESPONSIBILITIES**

**[FEDERAL ORGANIZATIONS WITH NS/EP RESPONSIBILITIES]{.smallcaps}**

Although the following list is not exhaustive, it includes a list of
Federal organizations assigned NS/EP responsibilities and their
four-digit code, as indicated in the National Institute of Standards and
Technology (NIST) Special Publication 800-87*, Codes for the
Identification of Federal and Federally Assisted Organizations*. An
asterisk (\*) indicates a non-Special Publication 800-87 organization
identifier.

**Code Executive Office or Departmental Organizations**

> 1100 Executive Office of the President
>
> 1103 Management and Budget, Office of (OMB)
>
> 1200 Agriculture, Department of
>
> 12C2 U.S. Forest Service
>
> 12K3 Animal & Plant Health Inspection Service
>
> 1300 Commerce, Department of

1330 National Oceanic and Atmospheric Administration (NOAA)\*

> 1335 National Telecommunications and Information Administration (NTIA)
>
> 1400 Interior, Department of
>
> 1500 Justice, Department of

1522 Criminal Division-DOJ\*

1524 Drug Enforcement Administration

1526 U.S. Attorneys

1540 Bureau of Prisons\*

1544 U.S. Marshals Serviced

1547 Office of the U.S. Trustees-DOJ\*

1549 Federal Bureau of Investigation (FBI)

1560 Alcohol, Tobacco, Firearms & Explosives

> 1600 Labor, Department of
>
> 1900 State, Department of

1901 Department of State Sponsored\*

> 2000 Treasury, Department of

2050 Internal Revenue Service

> 3600 Veteran Affairs, Department of
>
> 6900 Transportation, Department of (other than FAA)
>
> 6920 Federal Aviation Administration (FAA)
>
> 6925 Federal Highway Administration

**Code Executive Office or Departmental Organizations (Cont.)**

> 7000 Homeland Security, Department of
>
> 7003 Citizenship & Immigration Service
>
> 7008 U.S. Coast Guard
>
> 7009 U.S. Secret Service
>
> 7012 Bureau of Immigration & Customs Enforcement
>
> 7013 Transportation Security Administration
>
> 7014 Bureau of Customs & Border Protection
>
> 7022 Federal Emergency Management Agency
>
> 7035 National Cyber Security Division
>
> 9555 National Communications System (NCS)
>
> 7500 Health and Human Services, Department of
>
> 8600 Housing and Urban Development, Department of
>
> 8900 Energy, Department of
>
> 9100 Education, Department of
>
> 9700 Defense, Department of (other than Military Departments)
>
> Includes (but not limited to) the following:
>
> 97AB National Geospatial-Intelligence Agency

97AD Office of the Secretary of Defense

97AE Defense Advanced Research Projects Agency

> 97AG National Security Agency\*
>
> 97AH Defense Nuclear Agency\*

97AK Defense Information Systems Agency (DISA)

9701 DISA HQ\*

9702 DISA TMSO\*

9703 DISA Europe\*

9704 DISA Pacific\*

9705 DISA/DITCO\*

9710 DISA DSC/D3932\*

9750 Information System Procurement Office

9799 Defense Commissary System\*

> 97AL Defense Intelligence Agency (DIA)\*
>
> 97AS Defense Logistics Agency (DLA)
>
> 97BJ Organization of the Joint Chiefs of Staff

**Code Executive Office or Departmental Organizations (Cont.)**

97CF Canadian Forces\*

97NA NATO\*

97NO USNORTHCOM\*

97RR Regional Radio Facility\*

97ST USSTRATCOM

97WH White House Communications Agency (WHCA)\*

> Military Departments:
>
> 5700 Department of the Air Force
>
> 2100 Department of the Army
>
> 1700 Department of the Navy

**Code Independent Federal Organizations**

> 1800 Postal Service, United States (USPS)
>
> 2400 Personnel Management, Office of (OPM)
>
> 2700 Federal Communications Commission (FCC)
>
> 3100 Nuclear Regulatory Commission (NRC)
>
> 4700 General Services Administration (GSA)
>
> 5600 Central Intelligence Agency (CIA)
>
> 6400 Tennessee Valley Authority (TVA)
>
> 6800 Environmental Protection Agency (EPA)

7300 Small Business Administration

> 8000 National Aeronautics and Space Administration (NASA)
>
> 9000 Selective Service System
>
> 9559 Federal Reserve System

For additional Federal organizations and 4-digit codes, refer to the
National Institute of Standards and Technology (NIST) Special
Publication 800-87, *Codes for the Identification of Federal and
Federally Assisted Organizations*.

[^1]: Department of Defense TSP users should refer to DCA Circular
    310-130-4, "Defense Users Guide to the TSP Program," dated
    September, 1990, and DISA Circular 310-130-1, "Submission of
    Telecommunications Service Requests," dated July 1992, for
    information on requesting TSP assignments.