**[MQC Resource Guide]{.underline}**

Below are descriptions and online locations of publications, guides and
websites that contain valuable information that will help you. The
online versions are the most up-to-date. If you do not have access to a
computer, please call the National Customer Support Center at
800-238-3150 for help in obtaining the resources below.

**[Quick Service Guides (QSG)]{.underline}**

The Quick Service Guides provide quick guides to the following:

-   Retail Letters, Flats and Parcels

-   Discount Letters and Cards

-   Discount Flats

-   Discount Parcels

-   Additional Services

-   Basic Standards for All Mailing Services

-   Special Standards

-   Glossary of Postal Terms and Abbreviations

The Quick Service Guide is available on Postal Explorer at
<http://pe.usps.com/text/qsg300/q000.htm>

**[Domestic Mail Manual (DMM)]{.underline}**

The DMM is the Mailing Standards of the United States Postal Service. It
contains all official rates and standards governing domestic mailing
services and is mostly used by discount mailers and Postal Service
employees.

The DMM is available on Postal Explorer at
<http://pe.usps.com/text/dmm300/dmm300_landing.htm>.

**[Postal Bulletin]{.underline}**

Postal Bulletins are the official source of updates to Postal Service
policies and procedures. It is published every two weeks

Postal Bulletins are available on usps.com at
<http://www.usps.com/cpim/ftp/bulletin/pb.htm>

**[Mail Pro]{.underline}**

Mail Pro is a free bimonthly publication for mailing professionals. It
contains information on current Postal Service programs and services,
rates and classification, mailing success stories and industry news.
Mail Pro replaced [Mailers
Companion](http://www.usps.com/mailerscompanion/) and [Memo to
Mailers](http://www.usps.com/memotomailers/) January 2007.

Mail Pro issues are available at <http://www.usps.com/mailpro>.

**[RIBBS Website]{.underline}**

The RIBBS Website contains a wealth of information such as the **MQC
Specialist List**, Quick Links, RIBBS Links, USPS Locators & Lookups,
USPS Links, Rate Calculators and Classification Initiatives.

RIBBS can be accessed at <http://ribbs.usps.gov/index.html>.

**[Postal Explorer]{.underline}**

Postal Explorer also contains a wealth of information such as the DMM,
IMM, **MQC** (under the link Mailpiece Design), Postage Statement Wizard
and the list goes on and on.

Postal Explorer can be accessed at <http://pe.usps.gov/>.

If a Postal Explorer CD is needed then contact National Customer Support
Center at 1-800-238-3150 and submit your order request and payment, then
one will be shipped to you.

**[USPS Publications]{.underline}**

Find publications such as the Publication 25, Designing Letter and Reply
Mail; Publication 28, Postal Addressing Standards; Publication 32,
Glossary of Postal Terms (see direct link for Pub 32 on next section);
and many more.

USPS Publications can be accessed at
<http://www.usps.com/publications/pubs/welcome.htm>.

[Glossary of Postal Terms -- Publication 32]{.underline}

The purpose of this publication is to define the words and phrases that
are unique to, or have special meanings within, the United States Postal
Service.

Publication 32 can be accessed directly at:
<http://www.usps.com/cpim/ftp/pubs/pub32.pdf>

01/07/2007