######## HHS Interim Section 508 

######## Annual Report

######## Table of Contents

Instructions for Completing the Section 508 Annual
Report\...\...\...\...\...\...\...\...\...\...\...\...\...\...\....i

> Purpose......................................................................................i
>
> Who should complete the Section 508 Annual
> Report.........\.................i
>
> Procedure for Completing the Section 508 Annual
> Report............\.........i

Section 508 Annual
Report....................................................................\......1

> Section 1194.21 Software Applications and Operating
> Systems..................\....1
>
> Section 1194.22 Web-Based Intranet and Internet Information
> Applications....\...3
>
> Section 1194.23 Telecommunications
> Item(s)s.........................................5
>
> Section 1194.24 Video and Multimedia
> Item(s)s....................................\...7
>
> Section 1194.25 Self-Contained, Closed
> Item(s)s......................................8
>
> Section 1194.26 Desktop and Portable
> Computers.....................................10
>
> Section 1194.31 Functional Performance
> Criteria......................................11
>
> Section 1194.41 Information, Documentation, and
> Support........................\...12

######## Instructions for Completing the

######## Section 508 Annual Report

**Purpose:**

The purpose of the Section 508 Annual Report is to assist contracting
officials and other persons in HHS in making assessments regarding the
deployment of Electronic and Information Technology (EIT) Item(s)s and
services with features that support accessibility.

**Who should complete the Section 508 Annual Report?**

HHS requires a measure of technical detail in the responses submitted in
a Section 508 Annual Report in order to effectively determine compliance
of the identified EIT Item(s). Therefore, a technical specialist for the
manufacturer, developer, or vendor of the EIT Item(s) should complete
the Section 508 Annual Report.

It is the responsibility of the manufacturer, developer, or vendor of
the EIT Item(s) to maintain the integrity of the data provided in the
Section 508 Annual Report. The information provided in the completed
Section 508 Annual Report for an EIT Item(s) is considered to be a
self-representation unless expressly affirmed otherwise.

**Procedure for Completing the Section 508 Annual Report:**

**Step 1:** Utilizing the information provided in the following table,
determine which sections of the **Technical Standards (Subpart B -
1194.21 through 1194.26)** apply to the EIT contract items**.** Note
that the **Functional Performance Criteria (Subpart C -- 1194.31)** and
the **Information, Documentation, and Support (Subpart D -- 1194.41)**
sections of the HHS Section 508 Annual Report must be completed for
every EIT item.

+------------------+---------------------------------------------------+
| **Item(s)**      | **Applicable Sections**                           |
+------------------+---------------------------------------------------+
| Software         | 1194.21 Software Applications and Operating       |
|                  | Systems                                           |
|                  |                                                   |
|                  | 1194.31 Functional Performance Criteria           |
|                  |                                                   |
|                  | 1194.41 Information, Documentation, and Support   |
+------------------+---------------------------------------------------+
| Web              | 1194.22 Web-Based Internet Information and        |
|                  | Applications                                      |
|                  |                                                   |
|                  | 1194.31 Functional Performance Criteria           |
|                  |                                                   |
|                  | 1194.41 Information, Documentation, and Support   |
+------------------+---------------------------------------------------+

+------------------+---------------------------------------------------+
| Web Application  | 1194.21 Software Applications and Operating       |
|                  | Systems                                           |
|                  |                                                   |
|                  | 1194.22 Web-Based Internet Information and        |
|                  | Applications                                      |
|                  |                                                   |
|                  | 1194.31 Functional Performance Criteria           |
|                  |                                                   |
|                  | 1194.41 Information, Documentation, and Support   |
+------------------+---------------------------------------------------+
| Te               | 1194.23 Telecommunications Item(s)s               |
| lecommunications |                                                   |
|                  | 1194.31 Functional Performance Criteria           |
|                  |                                                   |
|                  | 1194.41 Information, Documentation, and Support   |
+------------------+---------------------------------------------------+
| Video/Multimedia | 1194.24 Video and Multimedia Item(s)s             |
|                  |                                                   |
|                  | 1194.31 Functional Performance Criteria           |
|                  |                                                   |
|                  | 1194.41 Information, Documentation, and Support   |
+------------------+---------------------------------------------------+
| Self-Contained   | 1194.25 Self-Contained, Closed Item(s)s           |
|                  |                                                   |
|                  | 1194.31 Functional Performance Criteria           |
|                  |                                                   |
|                  | 1194.41 Information, Documentation, and Support   |
+------------------+---------------------------------------------------+
| Personal         | 1194.26 Desktop and Portable Computers            |
| Computers        |                                                   |
|                  | 1194.31 Functional Performance Criteria           |
|                  |                                                   |
|                  | 1194.41 Information, Documentation, and Support   |
+------------------+---------------------------------------------------+

**Step 2:** Determine if the EIT item(s) **[does]{.underline}** or
**[does not]{.underline}** meet the individual Criteria elements listed
in the 1^st^ column of each applicable section of the Section 508 Annual
Report. Utilizing the guidance provided in the following table, provide
the appropriate responses in the ***Supporting Features*** column (2^nd^
column) of the Section 508 Annual Report document for each Criteria
element.

  --------------------------- -------------------------------------------
  **Response**                **Means...**

  **Supports**                Item(s) **fully** **meets** the letter and
                              intent of the Criteria.

  **Supports with             Item(s) **does not** **entirely** **meet**
  Exceptions**                the letter and intent of the Criteria, but
                              does provide some level of access.

  **Supports through          Item(s) **provides alternative methods to
  Equivalent Facilitation**   meet** the intent of the Criteria.

  **Does Not Support**        Item(s) **does not** **meet** the letter or
                              intent of the Criteria.

  **Not Applicable**          The Criteria **does not** **apply** to the
                              Item(s).
  --------------------------- -------------------------------------------

> If the EIT Item(s) **Does Not Support** the Criteria, remember that
> Section 508 allows for Item(s)s to meet the Access Board Standards in
> innovative, non-traditional ways. The EIT Item(s) can meet the
> standard (i.e., **Supports through Equivalent Facilitation**) by
> providing an innovative solution, as long as the feature performs in
> the same manner as it does for any other user.

**Step 3:** Utilizing the guidance provided in the following table,
document in the ***Remarks & Explanations*** column (3^rd^ column) for
each Criteria listed in the 1^st^ column of the applicable sections of
the Section 508 Annual Report document, exactly **[how]{.underline}**
the EIT Item(s) **[does]{.underline}** or **[does not]{.underline}**
meet the Criteria.

+---------------------------+------------------------------------------+
| **If [Supporting          | **Then [Remarks &                        |
| Features]{.underline}     | Explanations]{.underline} (3^rd^ column) |
| (2^nd^ column) response   | response should be...**                  |
| is...**                   |                                          |
+---------------------------+------------------------------------------+
| **Supports**              | List exactly **[what]{.underline}**      |
|                           | features of the Item(s) **do** meet the  |
|                           | Criteria and describe                    |
|                           | **[how]{.underline}** the features are   |
|                           | used to support the standard.            |
+---------------------------+------------------------------------------+
| **Supports with           | List exactly **[what]{.underline}**      |
| Exceptions**              | features of the Item(s) **do** meet the  |
|                           | Criteria and describe                    |
|                           | **[how]{.underline}** the features are   |
|                           | used to support the standard.            |
|                           |                                          |
|                           | **AND**                                  |
|                           |                                          |
|                           | List exactly **[what]{.underline}**      |
|                           | aspects of the Item(s) **do not** meet   |
|                           | the Criteria and describe                |
|                           | **[how]{.underline}** they fail to       |
|                           | support the Criteria.                    |
+---------------------------+------------------------------------------+
| **Supports through        | List exactly **[what]{.underline}**      |
| Equivalent Facilitation** | *alternative* methods exist in the       |
|                           | Item(s) and describe                     |
|                           | **[how]{.underline}** they are used to   |
|                           | support the Criteria.                    |
+---------------------------+------------------------------------------+
| **Does Not Support**      | Describe exactly **[how]{.underline}**   |
|                           | the Item(s) **does not** support the     |
|                           | Criteria.                                |
+---------------------------+------------------------------------------+
| **Not Applicable**        | Describe exactly **[why]{.underline}**   |
|                           | the Criteria are not applicable to the   |
|                           | Item(s).                                 |
+---------------------------+------------------------------------------+

**Step 4:** Provide the completed Section 508 Annual Report to the OPDIV
Contracts Officer.

**Section 508 Annual Report**

**HHS Requestor:** **Date:**

**Item(s) Name:** **Version:**

**Vendor:** **Vendor Contact:**

+--------------------------+-------------------+----------------------+
| > **Section 1194.21      |                   |                      |
| > Software Applications  |                   |                      |
| > and Operating          |                   |                      |
| > Systems**              |                   |                      |
| >                        |                   |                      |
| > ***Refer to            |                   |                      |
| > <http:                 |                   |                      |
| //www.access-board.gov/s |                   |                      |
| ec508/guide/1194.21.htm> |                   |                      |
| > for details on the     |                   |                      |
| > criteria listed        |                   |                      |
| > below.***              |                   |                      |
+--------------------------+-------------------+----------------------+
| > **Criteria**           | > **Supporting    | **Remarks and        |
|                          | > Features**      | Explanations**       |
+--------------------------+-------------------+----------------------+
| \(a\) When software is   |                   |                      |
| designed to run on a     |                   |                      |
| system that has a        |                   |                      |
| keyboard, Item(s)        |                   |                      |
| functions shall be       |                   |                      |
| executable from a        |                   |                      |
| keyboard where the       |                   |                      |
| function itself or the   |                   |                      |
| result of performing a   |                   |                      |
| function can be          |                   |                      |
| discerned textually.     |                   |                      |
+--------------------------+-------------------+----------------------+
| \(b\) Applications shall |                   |                      |
| not disrupt or disable   |                   |                      |
| activated features of    |                   |                      |
| other Item(s)s that are  |                   |                      |
| identified as            |                   |                      |
| accessibility features,  |                   |                      |
| where those features are |                   |                      |
| developed and documented |                   |                      |
| according to industry    |                   |                      |
| standards. Applications  |                   |                      |
| also shall not disrupt   |                   |                      |
| or disable activated     |                   |                      |
| features of any          |                   |                      |
| operating system that    |                   |                      |
| are identified as        |                   |                      |
| accessibility features   |                   |                      |
| where the application    |                   |                      |
| programming interface    |                   |                      |
| for those accessibility  |                   |                      |
| features has been        |                   |                      |
| documented by the        |                   |                      |
| manufacturer of the      |                   |                      |
| operating system and is  |                   |                      |
| available to the Item(s) |                   |                      |
| developer.               |                   |                      |
+--------------------------+-------------------+----------------------+
| \(c\) A well-defined     |                   |                      |
| onscreen indication of   |                   |                      |
| the current focus shall  |                   |                      |
| be provided that moves   |                   |                      |
| among interactive        |                   |                      |
| interface elements as    |                   |                      |
| the input focus changes. |                   |                      |
| The focus shall be       |                   |                      |
| programmatically exposed |                   |                      |
| so that Assistive        |                   |                      |
| Technology can track     |                   |                      |
| focus and focus changes. |                   |                      |
+--------------------------+-------------------+----------------------+
| \(d\) Sufficient         |                   |                      |
| information about a user |                   |                      |
| interface element        |                   |                      |
| including the identity,  |                   |                      |
| operation, and state of  |                   |                      |
| the element shall be     |                   |                      |
| available to Assistive   |                   |                      |
| Technology. When an      |                   |                      |
| image represents a       |                   |                      |
| program element, the     |                   |                      |
| information conveyed by  |                   |                      |
| the image must also be   |                   |                      |
| available in text.       |                   |                      |
+--------------------------+-------------------+----------------------+
| \(e\) When bitmap images |                   |                      |
| are used to identify     |                   |                      |
| controls, status         |                   |                      |
| indicators, or other     |                   |                      |
| programmatic elements,   |                   |                      |
| the meaning assigned to  |                   |                      |
| those images shall be    |                   |                      |
| consistent throughout an |                   |                      |
| application's            |                   |                      |
| performance.             |                   |                      |
+--------------------------+-------------------+----------------------+
| \(f\) Textual            |                   |                      |
| information shall be     |                   |                      |
| provided through         |                   |                      |
| operating system         |                   |                      |
| functions for displaying |                   |                      |
| text. The minimum        |                   |                      |
| information that shall   |                   |                      |
| be made available is     |                   |                      |
| text content, text input |                   |                      |
| caret location, and text |                   |                      |
| attributes.              |                   |                      |
+--------------------------+-------------------+----------------------+
| \(g\) Applications shall |                   |                      |
| not override             |                   |                      |
| user-selected contrast   |                   |                      |
| and color selections and |                   |                      |
| other individual display |                   |                      |
| attributes.              |                   |                      |
+--------------------------+-------------------+----------------------+
| \(h\) When animation is  |                   |                      |
| displayed, the           |                   |                      |
| information shall be     |                   |                      |
| displayable in at least  |                   |                      |
| one non-animated         |                   |                      |
| presentation mode at the |                   |                      |
| option of the user.      |                   |                      |
+--------------------------+-------------------+----------------------+
| \(i\) Color coding shall |                   |                      |
| not be used as the only  |                   |                      |
| means of conveying       |                   |                      |
| information, indicating  |                   |                      |
| an action, prompting a   |                   |                      |
| response, or             |                   |                      |
| distinguishing a visual  |                   |                      |
| element.                 |                   |                      |
+--------------------------+-------------------+----------------------+
| \(j\) When a Item(s)     |                   |                      |
| permits a user to adjust |                   |                      |
| color and contrast       |                   |                      |
| settings, a variety of   |                   |                      |
| color selections capable |                   |                      |
| of producing a range of  |                   |                      |
| contrast levels shall be |                   |                      |
| provided.                |                   |                      |
+--------------------------+-------------------+----------------------+
| \(k\) Software shall not |                   |                      |
| use flashing or blinking |                   |                      |
| text, objects, or other  |                   |                      |
| elements having a flash  |                   |                      |
| or blink frequency       |                   |                      |
| greater than 2Hz and     |                   |                      |
| lower than 55Hz.         |                   |                      |
+--------------------------+-------------------+----------------------+
| \(l\) When electronic    |                   |                      |
| forms are used, the form |                   |                      |
| shall allow people using |                   |                      |
| Assistive Technology to  |                   |                      |
| access the information,  |                   |                      |
| field elements, and      |                   |                      |
| functionality required   |                   |                      |
| for completion and       |                   |                      |
| submission of the form,  |                   |                      |
| including all directions |                   |                      |
| and cues.                |                   |                      |
+--------------------------+-------------------+----------------------+

+--------------------------+-------------------+----------------------+
| > **Section 1194.22      |                   |                      |
| > Web-Based Internet     |                   |                      |
| > Information and        |                   |                      |
| > Applications**         |                   |                      |
| >                        |                   |                      |
| > ***Refer to            |                   |                      |
| > <http:                 |                   |                      |
| //www.access-board.gov/s |                   |                      |
| ec508/guide/1194.22.htm> |                   |                      |
| > for details on the     |                   |                      |
| > criteria listed        |                   |                      |
| > below.***              |                   |                      |
+--------------------------+-------------------+----------------------+
| > **Criteria**           | > **Supporting    | **Remarks and        |
|                          | > Features**      | Explanations**       |
+--------------------------+-------------------+----------------------+
| > \(a\) A text           |                   |                      |
| > equivalent for every   |                   |                      |
| > non-text element shall |                   |                      |
| > be provided (for       |                   |                      |
| > example, via "alt,"    |                   |                      |
| > "longdesc," or in      |                   |                      |
| > element content).      |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(b\) Equivalent       |                   |                      |
| > alternatives for any   |                   |                      |
| > multimedia             |                   |                      |
| > presentation shall be  |                   |                      |
| > synchronized with the  |                   |                      |
| > presentation.          |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(c\) Web pages shall  |                   |                      |
| > be designed so that    |                   |                      |
| > all information        |                   |                      |
| > conveyed with color is |                   |                      |
| > also available without |                   |                      |
| > color, for example,    |                   |                      |
| > from context or        |                   |                      |
| > markup.                |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(d\) Documents shall  |                   |                      |
| > be organized so they   |                   |                      |
| > are readable without   |                   |                      |
| > requiring an           |                   |                      |
| > associated style       |                   |                      |
| > sheet.                 |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(e\) Redundant text   |                   |                      |
| > links shall be         |                   |                      |
| > provided for each      |                   |                      |
| > active region of a     |                   |                      |
| > server-side image map. |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(f\) Client-side      |                   |                      |
| > image maps shall be    |                   |                      |
| > provided instead of    |                   |                      |
| > server-side image maps |                   |                      |
| > except where the       |                   |                      |
| > regions cannot be      |                   |                      |
| > defined with an        |                   |                      |
| > available geometric    |                   |                      |
| > shape.                 |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(g\) Row and column   |                   |                      |
| > headers shall be       |                   |                      |
| > identified for data    |                   |                      |
| > tables.                |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(h\) Markup shall be  |                   |                      |
| > used to associate data |                   |                      |
| > cells and header cells |                   |                      |
| > for data tables that   |                   |                      |
| > have two or more       |                   |                      |
| > logical levels of row  |                   |                      |
| > or column headers.     |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(i\) Frames shall be  |                   |                      |
| > titled with text that  |                   |                      |
| > facilitates frame      |                   |                      |
| > identification and     |                   |                      |
| > navigation.            |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(j\) Pages shall be   |                   |                      |
| > designed to avoid      |                   |                      |
| > causing the screen to  |                   |                      |
| > flicker with a         |                   |                      |
| > frequency greater than |                   |                      |
| > 2Hz and lower than     |                   |                      |
| > 55Hz.                  |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(k\) A text-only      |                   |                      |
| > page, with equivalent  |                   |                      |
| > information or         |                   |                      |
| > functionality, shall   |                   |                      |
| > be provided to make a  |                   |                      |
| > Web site comply with   |                   |                      |
| > the provisions of this |                   |                      |
| > part, when compliance  |                   |                      |
| > cannot be accomplished |                   |                      |
| > in any other way. The  |                   |                      |
| > content of the         |                   |                      |
| > text-only page shall   |                   |                      |
| > be updated whenever    |                   |                      |
| > the primary page       |                   |                      |
| > changes.               |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(l\) When pages       |                   |                      |
| > utilize scripting      |                   |                      |
| > languages to display   |                   |                      |
| > content or to create   |                   |                      |
| > interface elements,    |                   |                      |
| > the information        |                   |                      |
| > provided by the script |                   |                      |
| > shall be identified    |                   |                      |
| > with functional text   |                   |                      |
| > that can be read by    |                   |                      |
| > Assistive Technology.  |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(m\) When a Web page  |                   |                      |
| > requires that an       |                   |                      |
| > applet, plug-in, or    |                   |                      |
| > other application be   |                   |                      |
| > present on the client  |                   |                      |
| > system to interpret    |                   |                      |
| > page content, the page |                   |                      |
| > must provide a link to |                   |                      |
| > a plug-in or applet    |                   |                      |
| > that complies with     |                   |                      |
| > §1194.21(a) through    |                   |                      |
| > (l).                   |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(n\) When electronic  |                   |                      |
| > forms are designed to  |                   |                      |
| > be completed online,   |                   |                      |
| > the form shall allow   |                   |                      |
| > people using Assistive |                   |                      |
| > Technology to access   |                   |                      |
| > the information, field |                   |                      |
| > elements, and          |                   |                      |
| > functionality required |                   |                      |
| > for completion and     |                   |                      |
| > submission of the      |                   |                      |
| > form, including all    |                   |                      |
| > directions and cues.   |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(o\) A method shall   |                   |                      |
| > be provided that       |                   |                      |
| > permits users to skip  |                   |                      |
| > repetitive navigation  |                   |                      |
| > links.                 |                   |                      |
+--------------------------+-------------------+----------------------+
| > \(p\) When a timed     |                   |                      |
| > response is required,  |                   |                      |
| > the user shall be      |                   |                      |
| > alerted and given      |                   |                      |
| > sufficient time to     |                   |                      |
| > indicate more time is  |                   |                      |
| > required.              |                   |                      |
+--------------------------+-------------------+----------------------+

+---------------------------+-------------------+----------------------+
| > **Section 1194.23       |                   |                      |
| > Telecommunications      |                   |                      |
| > Item(s)s**              |                   |                      |
| >                         |                   |                      |
| > ***Refer to             |                   |                      |
| > <htt                    |                   |                      |
| p://www.access-board.gov/ |                   |                      |
| sec508/guide/1194.23.htm> |                   |                      |
| > for details on the      |                   |                      |
| > criteria listed         |                   |                      |
| > below.***               |                   |                      |
+---------------------------+-------------------+----------------------+
| > **Criteria**            | > **Supporting    | **Remarks and        |
|                           | > Features**      | Explanations**       |
+---------------------------+-------------------+----------------------+
| > \(a\)                   |                   |                      |
| > Telecommunications      |                   |                      |
| > Item(s)s or systems     |                   |                      |
| > which provide a         |                   |                      |
| > function allowing voice |                   |                      |
| > communication and which |                   |                      |
| > do not themselves       |                   |                      |
| > provide a TTY           |                   |                      |
| > functionality shall     |                   |                      |
| > provide a standard      |                   |                      |
| > non-acoustic connection |                   |                      |
| > point for TTYs.         |                   |                      |
| > Microphones shall be    |                   |                      |
| > capable of being turned |                   |                      |
| > on and off to allow the |                   |                      |
| > user to intermix speech |                   |                      |
| > with TTY use.           |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(b\)                   |                   |                      |
| > Telecommunications      |                   |                      |
| > Item(s)s that include   |                   |                      |
| > voice communication     |                   |                      |
| > functionality shall     |                   |                      |
| > support all commonly    |                   |                      |
| > used cross-manufacturer |                   |                      |
| > non-proprietary         |                   |                      |
| > standard TTY signal     |                   |                      |
| > protocols.              |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(c\) Voice mail,       |                   |                      |
| > auto-attendant, and     |                   |                      |
| > interactive voice       |                   |                      |
| > response                |                   |                      |
| > telecommunications      |                   |                      |
| > systems shall be usable |                   |                      |
| > by TTY users with their |                   |                      |
| > TTYs.                   |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(d\) Voice mail,       |                   |                      |
| > messaging,              |                   |                      |
| > auto-attendant, and     |                   |                      |
| > interactive voice       |                   |                      |
| > response                |                   |                      |
| > telecommunications      |                   |                      |
| > systems that require a  |                   |                      |
| > response from a user    |                   |                      |
| > within a time interval  |                   |                      |
| > shall give an alert     |                   |                      |
| > when the time interval  |                   |                      |
| > is about to run out,    |                   |                      |
| > and shall provide       |                   |                      |
| > sufficient time for the |                   |                      |
| > user to indicate more   |                   |                      |
| > time is required.       |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(e\) Where provided,   |                   |                      |
| > caller identification   |                   |                      |
| > and similar             |                   |                      |
| > telecommunications      |                   |                      |
| > functions shall also be |                   |                      |
| > available for users of  |                   |                      |
| > TTYs, and for users who |                   |                      |
| > cannot see displays.    |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(f\) For transmitted   |                   |                      |
| > voice signals,          |                   |                      |
| > telecommunications      |                   |                      |
| > Item(s)s shall provide  |                   |                      |
| > a gain adjustable up to |                   |                      |
| > a minimum of 20dB. For  |                   |                      |
| > incremental volume      |                   |                      |
| > control, at least one   |                   |                      |
| > intermediate step of    |                   |                      |
| > 12dB of gain shall be   |                   |                      |
| > provided.               |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(g\) If the            |                   |                      |
| > telecommunications      |                   |                      |
| > Item(s) allows a user   |                   |                      |
| > to adjust the receive   |                   |                      |
| > volume, a function      |                   |                      |
| > shall be provided to    |                   |                      |
| > automatically reset the |                   |                      |
| > volume to the default   |                   |                      |
| > level after every use.  |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(h\) Where a           |                   |                      |
| > telecommunications      |                   |                      |
| > Item(s) delivers output |                   |                      |
| > by an audio transducer  |                   |                      |
| > which is normally held  |                   |                      |
| > up to the ear, a means  |                   |                      |
| > for effective magnetic  |                   |                      |
| > wireless coupling to    |                   |                      |
| > hearing technologies    |                   |                      |
| > shall be provided.      |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(i\) Interference to   |                   |                      |
| > hearing technologies    |                   |                      |
| > (including hearing      |                   |                      |
| > aids, cochlear          |                   |                      |
| > implants, and assistive |                   |                      |
| > listening devices)      |                   |                      |
| > shall be reduced to the |                   |                      |
| > lowest possible level   |                   |                      |
| > that allows a user of   |                   |                      |
| > hearing technologies to |                   |                      |
| > utilize the             |                   |                      |
| > telecommunications      |                   |                      |
| > Item(s).                |                   |                      |
+---------------------------+-------------------+----------------------+
| > \(j\) Item(s)s that     |                   |                      |
| > transmit or conduct     |                   |                      |
| > information or          |                   |                      |
| > communication shall     |                   |                      |
| > pass through            |                   |                      |
| > cross-manufacturer,     |                   |                      |
| > non-proprietary,        |                   |                      |
| > industry-standard       |                   |                      |
| > codes, translation      |                   |                      |
| > protocols, formats, or  |                   |                      |
| > other information       |                   |                      |
| > necessary to provide    |                   |                      |
| > the information or      |                   |                      |
| > communication in a      |                   |                      |
| > usable format.          |                   |                      |
| > Technologies which use  |                   |                      |
| > encoding, signal        |                   |                      |
| > compression, format     |                   |                      |
| > transformation, or      |                   |                      |
| > similar techniques      |                   |                      |
| > shall not remove        |                   |                      |
| > information needed for  |                   |                      |
| > access or shall restore |                   |                      |
| > it upon delivery.       |                   |                      |
+---------------------------+-------------------+----------------------+
| > (k)(1) Item(s)s that    |                   |                      |
| > have mechanically       |                   |                      |
| > operated controls or    |                   |                      |
| > keys shall comply with  |                   |                      |
| > the following: Controls |                   |                      |
| > and Keys shall be       |                   |                      |
| > tactilely discernible   |                   |                      |
| > without activating the  |                   |                      |
| > controls or keys.       |                   |                      |
+---------------------------+-------------------+----------------------+
| > (k)(2) Item(s)s which   |                   |                      |
| > have mechanically       |                   |                      |
| > operated controls or    |                   |                      |
| > keys shall comply with  |                   |                      |
| > the following: Controls |                   |                      |
| > and Keys shall be       |                   |                      |
| > operable with one hand  |                   |                      |
| > and shall not require   |                   |                      |
| > tight grasping,         |                   |                      |
| > pinching, twisting of   |                   |                      |
| > the wrist. The force    |                   |                      |
| > required to activate    |                   |                      |
| > controls and keys shall |                   |                      |
| > be 5 pounds (22.2N)     |                   |                      |
| > maximum.                |                   |                      |
+---------------------------+-------------------+----------------------+
| > (k)(3) Item(s)s that    |                   |                      |
| > have mechanically       |                   |                      |
| > operated controls or    |                   |                      |
| > keys shall comply with  |                   |                      |
| > the following: If key   |                   |                      |
| > repeat is supported,    |                   |                      |
| > the delay before repeat |                   |                      |
| > shall be adjustable to  |                   |                      |
| > at least 2 seconds. Key |                   |                      |
| > repeat rate shall be    |                   |                      |
| > adjustable to 2 seconds |                   |                      |
| > per character.          |                   |                      |
+---------------------------+-------------------+----------------------+
| > (k)(4) Item(s)s which   |                   |                      |
| > have mechanically       |                   |                      |
| > operated controls or    |                   |                      |
| > keys shall comply with  |                   |                      |
| > the following: The      |                   |                      |
| > status of all locking   |                   |                      |
| > or toggle controls or   |                   |                      |
| > keys shall be visually  |                   |                      |
| > discernible, and        |                   |                      |
| > discernible either      |                   |                      |
| > through touch or sound. |                   |                      |
+---------------------------+-------------------+----------------------+

+--------------------------+--------------------+---------------------+
| > **Section 1194.24      |                    |                     |
| > Video and Multimedia   |                    |                     |
| > Item(s)s**             |                    |                     |
| >                        |                    |                     |
| > ***Refer to (          |                    |                     |
| > <http:                 |                    |                     |
| //www.access-board.gov/s |                    |                     |
| ec508/guide/1194.24.htm> |                    |                     |
| > ) for details on the   |                    |                     |
| > criteria listed        |                    |                     |
| > below.***              |                    |                     |
+--------------------------+--------------------+---------------------+
| > **Criteria**           | > **Supporting     | > **Remarks and     |
|                          | > Features**       | > Explanations**    |
+--------------------------+--------------------+---------------------+
| > \(a\) All analog       |                    |                     |
| > television displays 13 |                    |                     |
| > inches and larger, and |                    |                     |
| > computer equipment     |                    |                     |
| > that includes analog   |                    |                     |
| > television receiver or |                    |                     |
| > display circuitry,     |                    |                     |
| > shall be equipped with |                    |                     |
| > caption decoder        |                    |                     |
| > circuitry which        |                    |                     |
| > appropriately          |                    |                     |
| > receives, decodes, and |                    |                     |
| > displays closed        |                    |                     |
| > captions from          |                    |                     |
| > broadcast, cable,      |                    |                     |
| > videotape, and DVD     |                    |                     |
| > signals. As soon as    |                    |                     |
| > practicable, but not   |                    |                     |
| > later than July 1,     |                    |                     |
| > 2002, wide-screen      |                    |                     |
| > digital television     |                    |                     |
| > (DTV) displays         |                    |                     |
| > measuring at least 7.8 |                    |                     |
| > inches vertically, DTV |                    |                     |
| > sets with conventional |                    |                     |
| > displays measuring at  |                    |                     |
| > least 13 inches        |                    |                     |
| > vertically,            |                    |                     |
| > stand-alone DTV        |                    |                     |
| > tuners, whether or not |                    |                     |
| > they are marketed with |                    |                     |
| > display screens, and   |                    |                     |
| > computer equipment     |                    |                     |
| > that includes DTV      |                    |                     |
| > receiver or display    |                    |                     |
| > circuitry shall be     |                    |                     |
| > equipped with caption  |                    |                     |
| > decoder circuitry      |                    |                     |
| > which appropriately    |                    |                     |
| > receives, decodes, and |                    |                     |
| > displays closed        |                    |                     |
| > captions from          |                    |                     |
| > broadcast, cable,      |                    |                     |
| > videotape, and DVD     |                    |                     |
| > signals.               |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(b\) Television       |                    |                     |
| > tuners, including      |                    |                     |
| > tuner cards for use in |                    |                     |
| > computers, shall be    |                    |                     |
| > equipped with          |                    |                     |
| > secondary audio        |                    |                     |
| > program playback       |                    |                     |
| > circuitry.             |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(c\) All training and |                    |                     |
| > informational video    |                    |                     |
| > and multimedia         |                    |                     |
| > Item(s)ions that       |                    |                     |
| > support the agency's   |                    |                     |
| > mission, regardless of |                    |                     |
| > format, that contain   |                    |                     |
| > speech or other audio  |                    |                     |
| > information necessary  |                    |                     |
| > for the comprehension  |                    |                     |
| > of the content shall   |                    |                     |
| > be open or closed      |                    |                     |
| > captioned.             |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(d\) All training and |                    |                     |
| > informational video    |                    |                     |
| > and multimedia         |                    |                     |
| > Item(s)ions which      |                    |                     |
| > support the agency's   |                    |                     |
| > mission, regardless of |                    |                     |
| > format, that contain   |                    |                     |
| > visual information     |                    |                     |
| > necessary for the      |                    |                     |
| > comprehension of the   |                    |                     |
| > content shall be audio |                    |                     |
| > described.             |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(e\) Display or       |                    |                     |
| > presentation of        |                    |                     |
| > alternate text         |                    |                     |
| > presentation or audio  |                    |                     |
| > descriptions shall be  |                    |                     |
| > user-selectable unless |                    |                     |
| > permanent.             |                    |                     |
+--------------------------+--------------------+---------------------+

+--------------------------+--------------------+---------------------+
| > **Section 1194.25      |                    |                     |
| > Self-Contained, Closed |                    |                     |
| > Item(s)s**             |                    |                     |
| >                        |                    |                     |
| > ***Refer to            |                    |                     |
| > <http:                 |                    |                     |
| //www.access-board.gov/s |                    |                     |
| ec508/guide/1194.25.htm> |                    |                     |
| > for details on the     |                    |                     |
| > criteria listed        |                    |                     |
| > below.***              |                    |                     |
+--------------------------+--------------------+---------------------+
| > **Criteria**           | > **Supporting     | **Remarks and       |
|                          | > Features**       | Explanations**      |
+--------------------------+--------------------+---------------------+
| > \(a\) Self-contained   |                    |                     |
| > Item(s)s shall be      |                    |                     |
| > usable by people with  |                    |                     |
| > disabilities without   |                    |                     |
| > requiring an end-user  |                    |                     |
| > to attach Assistive    |                    |                     |
| > Technology to the      |                    |                     |
| > Item(s). Personal      |                    |                     |
| > headsets for private   |                    |                     |
| > listening are not      |                    |                     |
| > Assistive Technology.  |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(b\) When a timed     |                    |                     |
| > response is required,  |                    |                     |
| > the user shall be      |                    |                     |
| > alerted and given      |                    |                     |
| > sufficient time to     |                    |                     |
| > indicate more time is  |                    |                     |
| > required.              |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(c\) Where a Item(s)  |                    |                     |
| > utilizes touch screens |                    |                     |
| > or contact-sensitive   |                    |                     |
| > controls, an input     |                    |                     |
| > method shall be        |                    |                     |
| > provided that complies |                    |                     |
| > with §1194.23 (k)(1)   |                    |                     |
| > through (4).           |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(d\) When biometric   |                    |                     |
| > forms of user          |                    |                     |
| > identification or      |                    |                     |
| > control are used, an   |                    |                     |
| > alternative form of    |                    |                     |
| > identification or      |                    |                     |
| > activation, which does |                    |                     |
| > not require the user   |                    |                     |
| > to possess particular  |                    |                     |
| > biological             |                    |                     |
| > characteristics, shall |                    |                     |
| > also be provided.      |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(e\) When Item(s)s    |                    |                     |
| > provide auditory       |                    |                     |
| > output, the audio      |                    |                     |
| > signal shall be        |                    |                     |
| > provided at a standard |                    |                     |
| > signal level through   |                    |                     |
| > an industry-standard   |                    |                     |
| > connector that will    |                    |                     |
| > allow for private      |                    |                     |
| > listening. The Item(s) |                    |                     |
| > must provide the       |                    |                     |
| > ability to interrupt,  |                    |                     |
| > pause, and restart the |                    |                     |
| > audio at any time.     |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(f\) When Item(s)s    |                    |                     |
| > deliver voice output   |                    |                     |
| > in a public area,      |                    |                     |
| > incremental volume     |                    |                     |
| > control shall be       |                    |                     |
| > provided with output   |                    |                     |
| > amplification up to a  |                    |                     |
| > level of at least 65   |                    |                     |
| > dB. Where the ambient  |                    |                     |
| > noise level of the     |                    |                     |
| > environment is above   |                    |                     |
| > 45dB, a volume gain of |                    |                     |
| > at least 20dB above    |                    |                     |
| > the ambient level      |                    |                     |
| > shall be user          |                    |                     |
| > selectable. A function |                    |                     |
| > shall be provided to   |                    |                     |
| > automatically reset    |                    |                     |
| > the volume to the      |                    |                     |
| > default level after    |                    |                     |
| > every use.             |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(g\) Color coding     |                    |                     |
| > shall not be used as   |                    |                     |
| > the only means of      |                    |                     |
| > conveying information, |                    |                     |
| > indicating an action,  |                    |                     |
| > prompting a response,  |                    |                     |
| > or distinguishing a    |                    |                     |
| > visual element.        |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(h\) When a Item(s)   |                    |                     |
| > permits a user to      |                    |                     |
| > adjust color and       |                    |                     |
| > contrast settings, a   |                    |                     |
| > range of color         |                    |                     |
| > selections capable of  |                    |                     |
| > producing a variety of |                    |                     |
| > contrast levels shall  |                    |                     |
| > be provided.           |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(i\) Item(s)s shall   |                    |                     |
| > be designed to avoid   |                    |                     |
| > causing the screen to  |                    |                     |
| > flicker with a         |                    |                     |
| > frequency greater than |                    |                     |
| > 2Hz and lower than     |                    |                     |
| > 55Hz.                  |                    |                     |
+--------------------------+--------------------+---------------------+
| > (j)(1) Item(s)s which  |                    |                     |
| > are freestanding,      |                    |                     |
| > non-portable, and      |                    |                     |
| > intended to be used in |                    |                     |
| > one location and which |                    |                     |
| > have operable controls |                    |                     |
| > shall comply with the  |                    |                     |
| > following: The         |                    |                     |
| > position of any        |                    |                     |
| > operable control shall |                    |                     |
| > be determined with     |                    |                     |
| > respect to a vertical  |                    |                     |
| > plane, which is 48     |                    |                     |
| > inches in length,      |                    |                     |
| > centered on the        |                    |                     |
| > operable control, and  |                    |                     |
| > at the maximum         |                    |                     |
| > protrusion of the      |                    |                     |
| > Item(s) within the 48- |                    |                     |
| > inch length on         |                    |                     |
| > Item(s)s which are     |                    |                     |
| > freestanding,          |                    |                     |
| > non-portable, and      |                    |                     |
| > intended to be used in |                    |                     |
| > one location and which |                    |                     |
| > have operable          |                    |                     |
| > controls.              |                    |                     |
+--------------------------+--------------------+---------------------+
| > (j)(2) Item(s)s which  |                    |                     |
| > are freestanding,      |                    |                     |
| > non-portable, and      |                    |                     |
| > intended to be used in |                    |                     |
| > one location and which |                    |                     |
| > have operable controls |                    |                     |
| > shall comply with the  |                    |                     |
| > following: Where any   |                    |                     |
| > operable control is 10 |                    |                     |
| > inches or less behind  |                    |                     |
| > the reference plane,   |                    |                     |
| > the height shall be 54 |                    |                     |
| > inches maximum and 15  |                    |                     |
| > inches minimum above   |                    |                     |
| > the floor.             |                    |                     |
+--------------------------+--------------------+---------------------+
| > (j)(3) Item(s)s which  |                    |                     |
| > are freestanding,      |                    |                     |
| > non-portable, and      |                    |                     |
| > intended to be used in |                    |                     |
| > one location and which |                    |                     |
| > have operable controls |                    |                     |
| > shall comply with the  |                    |                     |
| > following: Where any   |                    |                     |
| > operable control is    |                    |                     |
| > more than 10 inches    |                    |                     |
| > and not more than 24   |                    |                     |
| > inches behind the      |                    |                     |
| > reference plane, the   |                    |                     |
| > height shall be 46     |                    |                     |
| > inches maximum and 15  |                    |                     |
| > inches minimum above   |                    |                     |
| > the floor.             |                    |                     |
+--------------------------+--------------------+---------------------+
| > (j)(4) Item(s)s which  |                    |                     |
| > are freestanding,      |                    |                     |
| > non-portable, and      |                    |                     |
| > intended to be used in |                    |                     |
| > one location and which |                    |                     |
| > have operable controls |                    |                     |
| > shall comply with the  |                    |                     |
| > following: Operable    |                    |                     |
| > controls shall not be  |                    |                     |
| > more than 24 inches    |                    |                     |
| > behind the reference   |                    |                     |
| > plane.                 |                    |                     |
+--------------------------+--------------------+---------------------+

+--------------------------+--------------------+---------------------+
| > **Section 1194.26      |                    |                     |
| > Desktop and Portable   |                    |                     |
| > Computers**            |                    |                     |
| >                        |                    |                     |
| > ***Refer to            |                    |                     |
| > <http:                 |                    |                     |
| //www.access-board.gov/s |                    |                     |
| ec508/guide/1194.26.htm> |                    |                     |
| > for details on the     |                    |                     |
| > criteria listed        |                    |                     |
| > below.***              |                    |                     |
+--------------------------+--------------------+---------------------+
| > **Criteria**           | > **Supporting     | > **Remarks and     |
|                          | > Features**       | > Explanations**    |
+--------------------------+--------------------+---------------------+
| \(a\) All mechanically   |                    |                     |
| operated controls and    |                    |                     |
| keys shall comply with   |                    |                     |
| §1194.23 (k) (1) - (4).  |                    |                     |
+--------------------------+--------------------+---------------------+
| \(b\) If a Item(s)       |                    |                     |
| utilizes touch screens   |                    |                     |
| or touch-operated        |                    |                     |
| controls, an input       |                    |                     |
| method shall be provided |                    |                     |
| that complies with       |                    |                     |
| §1194.23 (k) (1) - (4).  |                    |                     |
+--------------------------+--------------------+---------------------+
| \(c\) When biometric     |                    |                     |
| forms of user            |                    |                     |
| identification or        |                    |                     |
| control are used, an     |                    |                     |
| alternative form of      |                    |                     |
| identification or        |                    |                     |
| activation, which does   |                    |                     |
| not require the user to  |                    |                     |
| possess particular       |                    |                     |
| biological               |                    |                     |
| characteristics, shall   |                    |                     |
| also be provided.        |                    |                     |
+--------------------------+--------------------+---------------------+
| \(d\) Where provided, at |                    |                     |
| least one of each type   |                    |                     |
| of expansion slot, port, |                    |                     |
| and connector shall      |                    |                     |
| comply with publicly     |                    |                     |
| available industry       |                    |                     |
| standards.               |                    |                     |
+--------------------------+--------------------+---------------------+

+--------------------------+--------------------+---------------------+
| > **Section 1194.31      |                    |                     |
| > Functional Performance |                    |                     |
| > Criteria**             |                    |                     |
+--------------------------+--------------------+---------------------+
| > **Criteria**           | > **Supporting     | > **Remarks and     |
|                          | > Features**       | > Explanations**    |
+--------------------------+--------------------+---------------------+
| > \(a\) At least one     |                    |                     |
| > mode of operation and  |                    |                     |
| > information retrieval  |                    |                     |
| > that does not require  |                    |                     |
| > user vision shall be   |                    |                     |
| > provided, or support   |                    |                     |
| > for Assistive          |                    |                     |
| > Technology used by     |                    |                     |
| > people who are blind   |                    |                     |
| > or visually impaired   |                    |                     |
| > shall be provided.     |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(b\) At least one     |                    |                     |
| > mode of operation and  |                    |                     |
| > information retrieval  |                    |                     |
| > that does not require  |                    |                     |
| > visual acuity greater  |                    |                     |
| > than 20/70 shall be    |                    |                     |
| > provided in audio and  |                    |                     |
| > enlarged print output  |                    |                     |
| > working together or    |                    |                     |
| > independently, or      |                    |                     |
| > support for Assistive  |                    |                     |
| > Technology used by     |                    |                     |
| > people who are         |                    |                     |
| > visually impaired      |                    |                     |
| > shall be provided.     |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(c\) At least one     |                    |                     |
| > mode of operation and  |                    |                     |
| > information retrieval  |                    |                     |
| > that does not require  |                    |                     |
| > user hearing shall be  |                    |                     |
| > provided, or support   |                    |                     |
| > for Assistive          |                    |                     |
| > Technology used by     |                    |                     |
| > people who are deaf or |                    |                     |
| > hard of hearing shall  |                    |                     |
| > be provided.           |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(d\) Where audio      |                    |                     |
| > information is         |                    |                     |
| > important for the use  |                    |                     |
| > of a Item(s), at least |                    |                     |
| > one mode of operation  |                    |                     |
| > and information        |                    |                     |
| > retrieval shall be     |                    |                     |
| > provided in an         |                    |                     |
| > enhanced auditory      |                    |                     |
| > fashion, or support    |                    |                     |
| > for assistive hearing  |                    |                     |
| > devices shall be       |                    |                     |
| > provided.              |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(e\) At least one     |                    |                     |
| > mode of operation and  |                    |                     |
| > information retrieval  |                    |                     |
| > that does not require  |                    |                     |
| > user speech shall be   |                    |                     |
| > provided, or support   |                    |                     |
| > for Assistive          |                    |                     |
| > Technology used by     |                    |                     |
| > people with            |                    |                     |
| > disabilities shall be  |                    |                     |
| > provided.              |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(f\) At least one     |                    |                     |
| > mode of operation and  |                    |                     |
| > information retrieval  |                    |                     |
| > that does not require  |                    |                     |
| > fine motor control or  |                    |                     |
| > simultaneous actions   |                    |                     |
| > and that is operable   |                    |                     |
| > with limited reach and |                    |                     |
| > strength shall be      |                    |                     |
| > provided.              |                    |                     |
+--------------------------+--------------------+---------------------+

+--------------------------+--------------------+---------------------+
| > **Section 1194.41      |                    |                     |
| > Information,           |                    |                     |
| > Documentation, and     |                    |                     |
| > Support**              |                    |                     |
+--------------------------+--------------------+---------------------+
| > **Criteria**           | > **Supporting     | > **Remarks and     |
|                          | > Features**       | > Explanations**    |
+--------------------------+--------------------+---------------------+
| > \(a\) Item(s) support  |                    |                     |
| > documentation provided |                    |                     |
| > to end-users shall be  |                    |                     |
| > made available in      |                    |                     |
| > alternate formats upon |                    |                     |
| > request, at no         |                    |                     |
| > additional charge.     |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(b\) End-users shall  |                    |                     |
| > have access to a       |                    |                     |
| > description of the     |                    |                     |
| > accessibility and      |                    |                     |
| > compatibility features |                    |                     |
| > of Item(s)s in         |                    |                     |
| > alternate formats or   |                    |                     |
| > alternate methods upon |                    |                     |
| > request, at no         |                    |                     |
| > additional charge.     |                    |                     |
+--------------------------+--------------------+---------------------+
| > \(c\) Support services |                    |                     |
| > for Item(s)s shall     |                    |                     |
| > accommodate the        |                    |                     |
| > communication needs of |                    |                     |
| > end-users with         |                    |                     |
| > disabilities.          |                    |                     |
+--------------------------+--------------------+---------------------+