**SENIOR FOREIGN SERVICE SKILLS MODEL**

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| **TABLE 1** |                                                        |
|             |                                                        |
| **CORE      |                                                        |
| SKILL AREA  |                                                        |
| \--         |                                                        |
| L           |                                                        |
| EADERSHIP** |                                                        |
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| **Sub       | **Examples of Demonstration of Competency**            |
| skill**     |                                                        |
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| Strategic   | Formulates and implements compelling organizational    |
| vision      | vision                                                 |
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|             | Communicates organizational goals and objectives       |
|             | effectively, demonstrating understanding of local      |
|             | realities (whether in Washington or the field)         |
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|             | Translates Agency mission and strategies into employee |
|             | work objectives and daily operations                   |
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| Building    | Influences, persuades and negotiates to find consensus |
| coalitions  |                                                        |
| and         |                                                        |
| p           |                                                        |
| artnerships |                                                        |
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|             | Pursues traditional and non-traditional partnerships   |
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|             | Builds alliances with partners and stakeholders        |
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| Political   | Understands and leverages external and organizational  |
| astuteness  | factors to achieve change                              |
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|             | Navigates complex overseas environment, working        |
|             | effectively with host country and U.S. governmental    |
|             | and non-governmental entities                          |
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|             | Is sensitive to cultural, political, and policy        |
|             | differences and their impact in the design and         |
|             | implementation of development strategies               |
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| Credibility | Commands confidence and trust                          |
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|             | Earns respect by leading by example                    |
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|             | Listens actively and is unafraid to incorporate        |
|             | diverse styles and ideas                               |
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| Values and  | Provides constructive feedback on employee             |
| Seeks       | performance.                                           |
| Diversity   |                                                        |
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|             | Takes positive action to promote teamwork that         |
|             | includes diverse groups of individuals.                |
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|             | Promotes inclusiveness and ensures                     |
|             | supervisors/managers fully utilize and reward all      |
|             | employees consistent with their levels of performance  |
|             | in the work environment.                               |
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| **TABLE 2** |                                                        |
|             |                                                        |
| **CORE      |                                                        |
| SKILL AREA  |                                                        |
| --          |                                                        |
| MANAGEMENT  |                                                        |
| FOR         |                                                        |
| RESULTS**   |                                                        |
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| **Sub       | **Examples of Demonstration of Competency**            |
| skill**     |                                                        |
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| Acc         | Exhibits personal courage in willingness to express    |
| ountability | dissenting views; is responsible for finding new       |
| for results | solutions                                              |
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|             | Answerable for results and performance, measured       |
|             | through monitoring and evaluation methods              |
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|             | Insists on effectiveness and transparency in the use   |
|             | of U.S. government resources                           |
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|             | Deals decisively with workplace issues including       |
|             | employee performance and conduct problems              |
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| Substantive | Demonstrates Agency and organizational technical       |
| knowledge   | knowledge                                              |
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|             | Utilizes knowledge of U.S. foreign policy objectives   |
|             | and foreign environments to meet organizational goals  |
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|             | Leads cutting edge applications of new concepts based  |
|             | on knowledge of developments in relevant fields        |
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|             | Uses knowledge management to enhance performance of    |
|             | entire team                                            |
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| Problem     | Creates an environment where problem analysis focuses  |
| solving     | on solutions                                           |
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|             | Demonstrates adaptability, flexibility and openness    |
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|             | Promotes change                                        |
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|             | Insists upon customer service and program performance  |
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| **TABLE 3** |                                                        |
|             |                                                        |
| **CORE      |                                                        |
| SKILL       |                                                        |
| AREA - TEAM |                                                        |
| BUILDING    |                                                        |
| AND         |                                                        |
| IN          |                                                        |
| TERPERSONAL |                                                        |
| SKILLS**    |                                                        |
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| **Sub       | **Examples of Demonstration of Competency**            |
| skill**     |                                                        |
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| Team        | Fosters team identity, commitment, and spirit          |
| Building    |                                                        |
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|             | Promotes initiative, innovation, creativity and        |
|             | cooperation                                            |
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|             | Manages conflict, successfully integrating opposing    |
|             | views and personalities                                |
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|             | Identifies mission-critical competencies needed in the |
|             | current and future workplace to recruit and retain     |
|             | high-performing teams                                  |
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| Developing  | Mentors, coaches, teaches, empowers staff              |
| others      |                                                        |
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|             | Provides negative as well as positive feedback;        |
|             | fosters continued learning                             |
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|             | Recognizes and rewards staff                           |
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| Exhibiting  | Exhibits high personal integrity and ethical standards |
| integrity   |                                                        |
| and honesty |                                                        |
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|             | Fosters integrity and ethical standards in others      |
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|             | Admits own mistakes and confronts ethical problems     |
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|             | Defends staff and core values of team even when under  |
|             | attack                                                 |
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| In          | Works harmoniously with others                         |
| terpersonal |                                                        |
| skills      |                                                        |
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|             | Demonstrates empathy and places others at ease         |
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|             | Uses imagination in dealing with problem cases         |
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|             | Uses self-disclosure, feedback, listening, and         |
|             | questions to achieve satisfying work relationships     |
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| Co          | Facilitates open exchange of ideas                     |
| mmunication |                                                        |
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|             | Practices active listening                             |
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|             | Writes and speaks persuasively                         |
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|             | Represents USAID effectively to the media and other    |
|             | external audiences                                     |
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