## PLEASE SEE "HELPFUL HINTS" FROM GSA 7 STEPS TEAM AT THE END OF THIS DOCUMENT

## 

## TABLE OF CONTENTS

### Standard Form 1449

### Continuation to Standard Form 1449

### Contract Clauses

A.  FAR 52.212-4 -- Contract Terms and Conditions Applicable to GSA
    Acquisition of Commercial Items (MAY 99)

B.  Addendum to FAR 52.212-4 -- Contract Terms and Conditions Applicable
    to GSA Acquisition of Commercial Items (FEB 96)

C.  FAR 52.212-5 -- Contract Terms and Conditions Required to Implement
    Statutes or Executive Orders -- Commercial Items (MAY 99)

## IV. A. Specifications

i.  Statement of Work

ii. Additional Requirements

iii. Quality Requirements

iv. Special Requirements

####### B. Exhibits & Attachments

### V. Solicitation Provisions {#v.-solicitation-provisions .unnumbered}

A.  FAR 52.212-1 -- Instructions to Offerors -- Commercial Items (NOV
    99)

B.  FAR 52.212-2 -- Evaluation -- Commercial Items (JAN 99)

C.  FAR 52.212-3 -- Offeror Representations and Certification --
    Commercial Items (OCT 99)

D.  FAR 52.252-1 -- Solicitation Provisions Incorporated by Reference
    (FEB 98)

E.  FAR 52.252-2 -- Clauses Incorporated by Reference\
    (FEB 98)

F.  FAR 52.216-1 -- Type of Contract (APR 94)

G.  FAR 52.233-2 -- Service of Protest (AUG 96)

**NOTICE CONCERNING INFORMATION COLLECTION REQUIREMENTS**: The
information collection requirements contained in this
solicitation/contract, that are not required by regulation, have been
approved by the Office of Management and Budget pursuant to the
Paperwork Reduction Act and assigned OMB Control Number 3090-0163.

## Part I

## Standard Form 1449

## Part II

## Continuation to Standard Form 1449 

#### **II. CONTINUATION TO STANDARD FORM 1449**

### Continuation of block 18B

### Remittance Address

When the Contractor wishes payments to be mailed to an address other
than that shown in block 17a of the Standard Form 1449,
Solicitation/Contract/Order for Commercial Items, the Contractor shall
insert the proper remittance address in the space provided below:

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Continuation of blocks 19, 20, 21, 22, 23, 24 (Schedule of Services)

The Contractor shall provide all management and supervision, labor,
materials and equipment (except as provided) necessary to provide
custodial and related services as specified at the locations indicated
in Exhibit 1.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

### Offer

1.  Basic Services. Indicate a per square foot price for providing
    services in accordance with the requirements, contained herein. The
    initial period and each option period will be for a period of 12
    months.

> Int. Period Option I Option II Option III Option IV
>
> \$\_\_\_\_\_\_psf \$\_\_\_\_\_\_psf \$\_\_\_\_\_\_psf
> \$\_\_\_\_\_\_psf \$\_\_\_\_\_\_psf

2.  Services Not Included in Basic Services. Indicate a price per square
    foot for the services identified.

Type of Svc. Int. Period Option I Option II Option III Option IV

Carpet

Shampooing \$\_\_\_\_psf \$\_\_\_\_psf \$\_\_\_\_psf \$\_\_\_\_psf
\$\_\_\_\_psf

Indicate a per job price for the services indicated below in accordance
with Exhibit 1.

Type of Svc. Int. Period Option I Option II Option III Option IV

Window Washing

(Int./Ext.) \$\_\_\_\_psf \$\_\_\_\_psf \$\_\_\_\_psf \$\_\_\_\_psf
\$\_\_\_\_psf

Window Blind

Washing \$\_\_\_\_psf \$\_\_\_\_psf \$\_\_\_\_psf \$\_\_\_\_psf
\$\_\_\_\_psf

Floor Stripping/

Refinishing \$\_\_\_psf \$\_\_\_\_psf \$\_\_\_\_psf \$\_\_\_psf
\$\_\_\_\_psf

3.  Additional Services. At the request of the Contracting Officer's
    Representative (COR), the Contractor shall furnish custodial
    services in addition to those required herein. The additional
    services shall be requested 24 hours in advance, except for
    emergencies. Emergencies may have less than one hour advance notice.

> Int. Period Option I Option II Option III Option IV
>
> \$\_\_\_ per hr. \$\_\_\_\_ per hr. \$\_\_\_\_ per hr. \$\_\_\_\_ per
> hr. \$\_\_\_\_ per hr.

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##### **Part III**

######## Contract Clauses

**FAR 52.212-4 Contract Terms and Conditions -- Commercial Items\
(MAY 99)**

(a) ***Inspection/Acceptance***. The contractor shall only tender for
    acceptance those items that conform to the requirements of this
    contract. The Government reserves the right to inspect or test any
    supplies or services that have been tendered for acceptance. The
    Government may require repair or replacement of nonconforming
    supplies or reperformance of nonconforming services at no increase
    in contract price. The Government must exercise its post-acceptance
    rights-

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(1) Within a reasonable time after the defect was discovered or should
    have been discovered; and

(2) Before any substantial change occurs in the condition of the item,
    unless the change is due to the defect in the item.

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(b) ***Assignment***. The contractor or its assignee's rights to be paid
    amounts due as a result of performance of this contract, may be
    assigned to a bank, trust company, or other financing institution,
    including any Federal lending agency in accordance with the
    Assignment of Claims Act (31 U.S.C. 3727).

(c) ***Changes***. Changes in the terms and conditions of this contract
    may be made only by written agreement of the parties.

(d) ***Disputes***. This contract is subject to the Contract Disputes
    Act of 1978, as amended (41 U.S.C. 601-613). Failure of the parties
    to this contract to reach agreement on any request for equitable
    adjustment, claim, appeal, or action arising under or relating to
    this contract shall be a dispute to be resolved in accordance with
    the clause at FAR 52.233-1, Disputes, which is incorporated herein
    by reference. The contractor shall proceed diligently with
    performance of this contract, pending final resolution of any
    dispute arising under the contract.

(e) ***Definitions***. The clause at FAR 52.202-1, Definitions, is
    incorporated herein by reference.

(f) ***Excusable Delays***. The contractor shall be liable for default
    unless

nonperformance is caused by an occurrence beyond the reasonable

control of the contractor and without its fault or negligence such as,
acts of

God or the public enemy, acts of the Government in either its sovereign
or

contractual capacity, fires, floods, epidemics, quarantine restrictions,

strikes, unusually severe weather, and delays of common carriers. The

contractor shall notify the Contracting Officer, in writing, as soon as

possible after the beginning of an excusable delay. The contractor shall

explain the basis for the excusable delay , and correct the problem as

soon as possible. The contractor shall notify the Contracting Officer,
in

writing, at the end of the delay.

(g) ***Invoice***. The contractor shall submit an original invoice and
    three copies

(or electronic invoice, if authorized,) to the address designated in the

contract to receive invoices. An invoice must include-

(1) Name and address of the contractor;

(2) Invoice date;

(3) Contract number, contract line item number and, if applicable, the
    order number;

(4) Description, quantity, unit of measure, unit price and extended
    price of the items delivered;

(5) Shipping number and date of shipment including the bill of lading
    number and weight of shipment if shipped on Government bill of
    lading;

(6) Terms of any prompt payment discount offered;

(7) Name and address of official to whom payment is to be sent; and

(8) Name, title and phone number of person to be notified in event of
    defective invoice.

Invoices will be handled in accordance with the Prompt Payment Act (31
U.S.C. 3903) and Office of Management and Budget (OMB) Circular A-125,
Prompt Payment. Contractors are encouraged to assign an identification
number to each invoice.

(h) ***Patent Indemnity***. The contractor shall indemnify the
    Government and

its officers, employees and agents against liability, including costs,
for

actual or alleged direct or contributory infringement of, or inducement
to

infringe, any United States or foreign patent, trademark or copyright,

arising out of the performance of this contract, provided the contractor
is

reasonably notified of such claims and proceedings.

(i) ***Payment***. Payment shall be made for items accepted by the
    Government

that have been delivered to the delivery destinations set forth in this

contract. The Government will make payment in accordance with the

Prompt Payment Act (31 U.S.C. 3903) and Office of Management and

Budget (OMB) Circular A-125, Prompt Payment. If the Government makes

payment by Electronic Funds Transfer (EFT), see 52.212-5(b) for the

appropriate EFT clause. In connection with any discount offered for
early

payment, time shall be computed from the date of invoice. For the

purpose of computing the discount earned, payment shall be considered to

have been made on the date which appears on the payment check or the

specified payment date if an electronic funds transfer payment is made.

(j) ***Taxes***. The contract price includes all applicable Federal,
    State, and local

taxes and duties.

(k) ***Termination for the Government's convenience***. The Government

reserves the right to terminate this contract, or any part hereof, for
its sole

convenience. In the event of such termination, the Contractor shall

immediately stop all work hereunder and shall immediately cause any and

all of its suppliers and subcontractors to cease work. Subject to the
terms

of this contract, the Contractor shall be paid a percentage of the
contract

price reflecting the percentage of the work performed prior to the

termination, plus reasonable charges the Contractor can demonstrate to

the satisfaction of the Government using its standard record keeping

system, have resulted from the termination. The Contractor shall not be

required to comply with the cost accounting standards or contract cost

principals for this purpose. This paragraph does not give the Government

any right to audit the Contractor's records. The Contractor shall not be
paid

for any work performed or costs incurred which reasonably could have

been avoided.

(l) ***Termination for cause***. The Government may terminate this
    contract, or

any part hereof, for cause in the event of any default by the
Contractor, or if

the Contractor fails to comply with any contract terms or conditions, or
fails

to provide the Government, upon request, with adequate assurances of

future performance. In the event of termination for cause, the
Government

shall not be liable to the Contractor for any amount for supplies or
services

not accepted, and the Contractor shall be liable to the Government for
any

and all rights and remedies provided by law. If it is determined that
the

Government improperly terminated this contract for default, such

termination shall be deemed a termination for convenience.

(m) ***Limitation of liability***. Except as otherwise provided by an
    express or

implied warranty, the Contractor will not be liable to the Government
for

consequential damages resulting from any defect or deficiencies in

accepted items.

(n) ***Other compliances***. The Contractor shall comply with all
    applicable

Federal, State and local laws, executive orders, rules and regulations

applicable to its performance under this contract.

(o) ***Compliance with laws unique to Government contracts***. The

Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations
on

the use of appropriated funds to influence certain Federal contracts; 18

U.S.C. 431 relating to officials not to benefit; 40 U.S.C. 327 *et
seq.*,

Contract Work Hours and Safety Standards Act; 41 U.S.C. 51-58, Anti-

Kickback Act of 1986; 41 U.S.C. 265 and 10 U.S.C. 2409, relating to

whistle blower protections; 49 U.S.C. 40118, Fly American, and 41 U.S.C.

423 relating to procurement integrity.

(p) ***Order of precedence***. Any inconsistencies in this solicitation
    or contract

shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, and
    Compliance with Laws Unique to Government Contracts paragraphs of
    this clause.

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license
    agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments.

(9) The specification

(End of Clause)

## ADDENDUM TO FAR 52.212-4

1.  552.212-71 CONTRACT TERMS AND CONDITIONS APPLICABLE TO GSA
    ACQUISITION OF COMMERCIAL TERMS (SEP 99)

The Contractor agrees to comply with any provision, or clause, that is
incorporated herein by reference to implement agency policy applicable
to acquisition of commercial items or components. The provision, or
clause in effect based on the applicable regulation cited on the date
the solicitation is issued applies unless otherwise stated herein. The
following provisions and clauses are incorporated by reference.

\[The Contracting Officer should check the clauses that apply. The
Contracting Officer may add the date of the clause if desired for
clarity.\]

(a) Provisions:

\_\_\_\_\_\_\_\_\_\_ 552.237-70 Qualifications of Offerors

\(b\) Clauses:

\_\_\_\_\_\_\_\_\_\_ 552.203-71 Restriction on Advertising

\_\_\_\_\_\_\_\_\_\_ 552.211-73 Marking

\_\_\_\_\_\_\_\_\_\_ 552.215-70 Examination of Records by GSA

\_\_\_\_\_\_\_\_\_\_ 552.215-72 Price Adjustment, Failure to Provide
Accurate\
Information

\_\_\_\_\_\_\_\_\_\_ 552.219-70 Allocation of Orders -- Partially
Set-Aside Items

\_\_\_\_\_\_\_\_\_\_ 552.228-70 Workmen's Compensation Laws

\_\_\_\_\_\_\_\_\_\_ 552.229-70 Federal, State and Local Taxes

\_\_\_\_\_\_\_\_\_\_ 552.232-8 Discounts for Prompt Payment

\_\_\_\_\_\_\_\_\_\_ 552.232-23 Assignment of Claims

\_\_\_\_\_\_\_\_\_\_ 552.232.73 Availability of Funds

\_\_\_\_\_\_\_\_\_\_ 552.232-71 Adjusting Payments

\_\_\_\_\_\_\_\_\_\_ 552.232-72 Final Payment

\_\_\_\_\_\_\_\_\_\_ 552.237-71 Qualifications of Employees

\_\_\_\_\_\_\_\_\_\_ 552.238-74 Contractor's Report of Sales

\_\_\_\_\_\_\_\_\_\_ 552.238-71 Submission and Distribution of
Authorized FSS

Schedule Price List

\_\_\_\_\_\_\_\_\_\_ 552.238-75 Price Reductions

\_\_\_\_\_\_\_\_\_\_ 552.242-70 Status Reports of Orders and Shipments

\_\_\_\_\_\_\_\_\_\_ 552.243-72 Modifications (Multiple Award Schedule)

\_\_\_\_\_\_\_\_\_\_ 552.246-73 Warranty (Multiple Award Schedule)

\_\_\_\_\_\_\_\_\_\_ 552.246-76 Warranty of Pesticides

*\[End of Clause\]\
\
*

2.  552.212-72 CONTRACT TERMS AND CONDITIONS REQUIRED TO\
    IMPLEMENT STATUTUES OR EXECUTIVE ORDERS APPLICABLE TO GSA
    ACQUISITION OF COMMERCIAL ITEMS (SEP 99).

The Contractor agrees to comply with any provision or clause that is
incorporated herein by reference to implement provisions of law or
Executive Orders applicable to acquisition of commercial items or
components. The provision or clause in effect based on the applicable
regulation cited on the date the solicitation is issued applies unless
otherwise stated herein. The following provisions and clauses are
incorporated by reference:

\[The Contracting Officer should check the provisions and clauses that
apply. The Contracting Officer may add the date of the provision or
clause if desired for clarity.\]

(a) Provisions.

> \_\_\_\_\_ 552.223-72 Hazardous Material Information
>
> \_\_\_\_\_552.225-8 Buy American Act \-- Trade Agreements -- Balance\
> of Payments Program Certificate

(b) Clauses.

> \_\_\_\_\_ 552.223-70 Hazardous Substances
>
> \_\_\_\_\_ 552.223-71 Nonconforming Hazardous Material
>
> \_\_\_\_\_ 552.225-9 Buy American Act -- Trade Agreements -- Balance
>
> of Payments Program Certificate

\_\_\_\_\_ 552.238-70 Identification of Electronic Office Equipment

Providing Accessibility for the Handicapped

> \_\_\_\_\_552.238-72 Identification of Energy-Efficient Office
> Equipment
>
> and Supplies Containing Recovered Materials or
>
> Other Environmental Attributes
>
> \_\_\_\_\_552.238-76 Industrial Funding Fee

3.  FAR 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT
    STATUTES OR EXECUTIVE ODERS -- COMMERCIAL ITEMS (MAY 99)

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(a) The Contractor agrees to comply with the following FAR clauses,
    which are incorporated in this contract by reference, to implement
    provisions of law or executive orders applicable to acquisitions of
    commercial items:

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(1) 52.222-3, Convict Labor (E.O. 11755); and

(2) 52.233-3, Protest after Award (31 U.S.C. 3553).

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(b) The contractor agrees to comply with the FAR clauses in this
    paragraph (b) which the Contracting Officer has indicated as being
    incorporated in this contract by reference to implement provisions
    of law, or executive orders, applicable to acquisitions of
    commercial items or components:

*(Contracting Officer shall check as appropriate)*

\_\_\_\_\_\_\_\_\_\_ (1) 52.203.6 Restrictions on Subcontractor Sales to
the Government, with Alternate I (41 U.S.C. 253g and 10 U.S.C. 2402).

\_\_\_\_\_\_\_\_\_\_ (2) 52.219-3 Notice of Total HUBZone Small Business
Set-aside (JAN 99)

\_\_\_\_\_\_\_\_\_\_ (3) 52.219-4 Notice of Price Evaluation Preference
for HUBZone Small Business Concerns (JAN 99) (if the offeror elects to
waive the preference, it shall so indicate in it's offer.)

\_\_\_\_\_\_\_\_\_\_ (4) 52.219-5 (i) Very Small Business Set-aside
(Pub. L. 103-403, section 304, Small Business Reauthorization and
Amendments Act of 1994).

(ii) Alternate I to 52.219-5

(iii) Alternate II to 52.219-5

\_\_\_\_\_\_\_\_\_\_ (5) 52.219-8 Utilization of Small Business Concerns
and Small Disadvantaged Business Concerns (15 U.S.C. 637 (d)(2) and
(3)).

\_\_\_\_\_\_\_\_\_\_ (6) 52.219-9 Small Business Subcontracting Plan (15
U.S.C. 637 (d)(4)).

\_\_\_\_\_\_\_\_\_\_ (7) 52.219-14 Limitations on Subcontracting (15
U.S.C. 637 (a)(14)).

\_\_\_\_\_\_\_\_\_\_ (8) 52.219-23 (i) Notice of Price Evaluation
Adjustment for Small Disadvantaged Business Concerns (Pub. L. 103-355,
section 7102 and 10 U.S.C. 2323)(if the offeror elects to waive the
adjustment, it shall so indicate in its offer).

\(ii\) Alternate I of 52.219-23

\_\_\_\_\_\_\_\_\_\_ (9) 52.219-25 Small Disadvantaged Business
Participation Program -- Disadvantaged Status and Reporting (Pub. L.
103-355, section 7102, and 10 U.S.C. 2323).

\_\_\_\_\_\_\_\_\_\_ (10) 52.219-26 Small Disadvantaged Business
Participation Program -- Incentive Subcontracting (Pub. L. 103-355,
section 7102, and 10 U.S.C. 2323).

\_\_\_\_\_\_\_\_\_\_ (11) 52.222-21 Prohibition of Segregated Facilities
(FEB 99)

\_\_\_\_\_\_\_\_\_\_ (12) 52.222-26 Equal Opportunity (E.O. 11246).

\_\_\_\_\_\_\_\_\_\_ (13) 52.222-35 Affirmative Action for Special
Disabled and Vietnam Era Veterans (38 U.S.C. 4212).

\_\_\_\_\_\_\_\_\_\_ (14) 52.222-36 Affirmative Action for Workers with
Disabilities (29 U.S.C. 793).

\_\_\_\_\_\_\_\_\_\_ (15) 52.222-37 Employment Reports on Disabled
Veterans and Veterans of the Vietnam Era (38 U.S.C. 4212).

\_\_\_\_\_\_\_\_\_\_ (16) 52.225-3 Buy American Act -- Supplies (41
U.S.C. 10)

\_\_\_\_\_\_\_\_\_\_ (17) 52.225-9 Buy American Act -- Trade Agreements
Act -- Balance of Payments Program (41 U.S.C. 10, 19 U.S.C. 2501-2582)

\_\_\_\_\_\_\_\_\_\_ (18) \[Reserved\]

\_\_\_\_\_\_\_\_\_\_ (19) 52.225-18 European Union Sanction for End
Products (E.O. 12849)

\_\_\_\_\_\_\_\_\_\_ (20) 52.225-19 European Sanction for Services (E.O.
12849)

\_\_\_\_\_\_\_\_\_\_ (21) 52.225-21 (i) Buy American Act -- North
American Free Trade Agreement Implementation Act -- Balance of Payments
Program (41 U.S.C. 10, Pub. L. 103-187)

> \(ii\) Alternate I of 52.225-21

\_\_\_\_\_\_\_\_\_\_ (22) 52.232-33 Payment by Electronic Funds
Transfer- Central\
Contractor Registration (31 U.S.C. 3332)

\_\_\_\_\_\_\_\_\_\_ (23) 52.232-34 Payment by Electronic Funds Transfer
-- Other than Central Contractor Registration (31 U.S.C. 3332)

\_\_\_\_\_\_\_\_\_\_ (24) 52.232-36 Payment by Third Party (31 U.S.C.
3332)

\_\_\_\_\_\_\_\_\_\_ (25) 52.239-1 Privacy or Security Safeguards (5
U.S.C. 552a)

\_\_\_\_\_\_\_\_\_\_ (26) 52.247-64 Preference for Privately Owned U.S.
-- Flag Commercial Vessels (46 U.S.C. 1241)

(c) The Contractor agrees to comply with the FAR clauses in this
    paragraph ©, applicable to commercial services, which the
    Contracting Officer has indicated as being incorporated in this
    contract by reference to implement provisions of law or executive
    orders applicable to acquisitions of commercial items or components:

*(Contracting Officer shall check as appropriate)*

\_\_\_\_\_\_\_\_\_\_ (1) 52.222-41 Service Contract Act of 1965, As
Amended (41 U.S.C. 351, *et seq*.)

\_\_\_\_\_\_\_\_\_\_ (2) 52.222-42 Statement of Equivalent Rates for
Federal Hires (29 U.S.C. 206 and 41 U.S.C. 351, *et* *seq*.)

\_\_\_\_\_\_\_\_\_\_ (3) 52.222-43 Fair Labor Standards Act and Service
Contract Act -- Price Adjustment (Multiple Year and Option Contracts)
(29 U.S.C. 206 and 41 U.S.C. 351, *et seq*.)

\_\_\_\_\_\_\_\_\_\_ (4) 52.222-44 Fair Labor Standards Act and Service
Contract Act -- Price Adjustment (29 U.S.C. 206 and 41 U.S.C. 351, *et
seq*.)

\_\_\_\_\_\_\_\_\_\_ (5) 52.222-47 SCA Minimum Wages and Fringe Benefits
Applicable to Successor Contract Pursuant to Predecessor Contractor
Collective Bargaining Agreement (CBA) (41 U.S.C. 351, *Bargaining
Agreement (CBA) (41 U.S.C. 351 et seq.)*

(d) Comptroller General Examination of Record. The Contractor agrees to
    comply with the provisions of this paragraph (d) if this contract
    was awarded using other than sealed bid, is in excess of the
    simplified acquisition threshold, and does not contain the clause at
    52.215-2, Audit and Records -- Negotiation.

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(1) The Comptroller General of the United States, or an authorized
    representative of the Comptroller General, shall have access to and
    right to examine any of the Contractor's directly pertinent records
    involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable
    times the records, materials, and other evidence for examination,
    audit, or reproduction, until 3 years after final payment under this
    contract or for any shorter period specified in FAR Subpart 4.7,
    Contractors Records Retention, of the other clauses of this
    contract. If this contract is completely or partially terminated,
    the records relating to the work terminated shall be available for 3
    years after any resulting final termination settlement. Records
    relating to appeals under the disputes clause or to litigation or
    the settlement of claims arising under or relating to this contract
    shall be made available until such appeals, litigation, or claims
    are finally resolved.

(3) As used in this clause, records include books, documents, accounting
    procedures and practices, and other data, regardless of type and
    regardless of form. This does not require the Contractor to create
    or maintain any record that the Contractor does not maintain in the
    ordinary course of business or pursuant to a provision of law.

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(e) Notwithstanding the requirements of the clauses in paragraphs
    (a)(b)(c) or (d) of this clause, the Contractor is not required to
    include any FAR clause, other than those listed below (and as may be
    required by an addenda to this paragraph to establish the
    reasonableness of prices under Part 15), in a subcontract for
    commercial items or commercial components---

> \(1\) 52.222-36 Equal Opportunity (E.O. 11246)
>
> \(2\) 52.222-35 Affirmative Action for Disabled and

Vietnam Era Veterans (38 U.S.C. 4212)

\(3\) 52.222-36 Affirmative Action for Workers With Disabilities\
(29 U.S.C. 793); and

\(4\) 52.247-64 Preference for Privately-Owned U.S.-Flagged\
Commercial Vessels (46 U.S.C. 1241)

(End of Clause)

###### Supplemental Contract Terms and Conditions

1.  Term or Period of Contract

This contract is for an initial year with four (4) twelve-month options.
The beginning date for performance of work under this contract will be
established and specified in the written Notice to Proceed issued by the
Government.

2.  Cancellation

Either party may cancel this contract with 60 days notice to the other
party at no cost to either party.

3.  The Government's Role and Responsibility for Contract Administration

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A.  **Contracting Officer (CO).** The CO has the overall responsibility
    for administration of this contract. The Contracting Officer alone,
    without delegation, is authorized to amend, modify, or deviate from
    the contract. Other responsibilities may be delegated to authorized
    representatives.

B.  **Contracting Officer's Representative (COR).** The COR will be
    designated in writing at the time of award. The COR assists the
    Contracting Officer in administration of the contract requirements.
    The COR's responsibilities include, but are not limited to the
    following:

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(1) Determining the adequacy of performance by the Contractor in
    accordance with the terms and conditions of this contract.

(2) Acting as the Government's representative in charge of work at the
    site.

(3) Ensuring compliance with contract work requirements.

(4) Advising the Contracting Officer of any factors, which may cause
    delay in performance of the work.

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C.  **Supervision.** No Government employees are authorized to exercise
    either direct or indirect supervision over, or provide directions to
    the contractor's employees.

# Award of Backup Contract Provision

A.  In the event the Government awards a primary contract, the
    Government reserves the right to award a "backup contract" (next
    acceptable, responsible offeror). The Government shall request
    contract services from the backup contractor upon cancellation or
    termination of the primary award.

B.  In the event that your company does not receive the primary award,
    do want to be considered for award of the "backup" contract?

Check Yes\_\_\_ or No \_\_\_

If nothing is checked, the Government will assume a negative response.

In the event the primary award is cancelled or terminated, the backup
contractor will receive not less than 21 calendar days written
notification the Contracting Officer to begin performance of the
contract.

To facilitate transitional requirements, additional verbal notification
by the Contracting Officer (followed by a written fax), expressing the
Government's intent to issue a Notice to Proceed to the backup offeror,
may be given prior to this mandatory 21 calendar day official
notification.

C.  If you are awarded the backup contract, in exchange for
    consideration from the Government, your must maintain the terms of
    your offer for the initial primary contract period, during which
    time the Government may accept such terms upon the cancellation or
    termination of the primary contract.

D.  Because of the compressed time frames involved in the start up of a
    backup contract, the following phase-in/submittal requirements will
    be shortened or extended as follows:

####### BEFORE CONTRACT START DATE

###### BACKUP CONTRACT ONLY

Item Calendar Days

> Fingerprint Chart/Personal History 7
>
> Forms for all Proposed Supervisory

-   And Key Personnel -- initial

**[Space Reductions]{.underline}**

1\. In the event any space less than a total building becomes
unoccupied, a

reduction in the contract price will be calculated based on the cost per

square foot as in Section B or the adjusted option year/follow-on price.

2\. In the event a total building becomes unoccupied, a reduction in the
contract

price will be calculated based on the bid price in Section B or the
adjusted

option year/follow-on price.

**[Suspension Of Work]{.underline}**

In the event services are not provided or required by the Government
because

the building(s) is closed due to inclement weather, or any total
shutdown for

other reasons, reductions in the contract price will be computed as
follows:

1\. The reduction rate in dollars per day will be equal to the per month
contract price for the building(s), divided by 21 days per month.

2\. The reduction rate in dollars per day multiplied by the number of
days

services were not provided or required.

In the event services are provided for portions of days, appropriate
adjustments

will be made by the Contracting Officer to assure the contractor is
compensated

for services provided.

**NOTE: Reductions will not be assessed for cleaning requirements on**

**those days in which services are not required by the government
because the building (s) is closed due to unanticipated holidays,
declared by the**

**President, PROVIDED, that payment to employees for such holidays is**

**required in accordance with the wage determination applicable to
this**

**contract.**

## Part IV

A.  Specifications

B.  Exhibits & Attachments

> **SPECIFICATIONS/STATEMENT OF WORK\
> \
> A. [Scope of Work]{.underline}:** The contractor shall provide the
> management, supervision, labor, subcontractors, materials, supplies
> and equipment (except as otherwise provided), and shall plan,
> schedule, coordinate, and assure effective completion of all services
> described herein. The contractor shall be fully responsible for
> providing customer service, custodial cleaning, quality control and
> all other services. The contractor will determine how often the work
> is to be performed, how much labor is needed to perform the tasks,
> what methods will be used to complete the job and which supplies,
> materials and equipment are needed.

B.  Contract Effort Required:

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(1) All work shall be performed between the hours of
    \_\_\_\_\_\_\_\_\_\_ a.m. and \_\_\_\_\_\_\_\_\_\_ p.m., Monday
    through Friday, Federal holidays excluded, unless specifically
    approved or requested by the COR.

(2) Carpet cleaning, floor care work, and restroom cleaning shall be
    performed after the normal working hours of the building occupants,
    not to extend beyond 10:00 p.m. All services shall be performed
    within the normal five (5) day work week observed by the building
    occupants, Federal holidays excluded, unless specifically approved
    by the COR. No work will be performed on weekends without prior
    written approval of the COR. Scheduling of services must be approved
    in writing by the COR.

(3) The Government reserves the right, during the basic term of the
    contract or any follow-on period thereof, to require the
    contractor's performance at other than building occupant work hours
    (night cleaning). The determination to implement night cleaning is
    solely at the discretion of the Government, which will give written
    notice seven days prior to implementation. Implementation of night
    cleaning will be at no additional cost to the Government.

(4) Snow/ice removal shall be performed according to the requirements
    given in Exhibit 2, or as directed by the COR.

> **C. Supervision:**

(1) The Contractor will have supervision on-site during the scheduled
    hours of contract performance to ensure that all cleaning functions
    are performed as scheduled by the Contractor.

(2) The Supervisor and/or the alternate shall be available during all
    times while work is in progress. Telephone numbers or pagers shall
    be furnished to the COR for use in contacting the supervisor should
    the need occur when the supervisor is not on the work site.

**D. Qualifications of Personnel:**

(1) **Qualifications of Supervisory Employees**: Competent supervisory
    personnel shall be employed, and they will, at a minimum, have
    completed a supervisory training course. The on-site supervisor is
    required to be fully conversant in English.

(2) Qualifications of Other Contractor Personnel:

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(a) The personnel employed by the contractor shall be capable employees,
    trained and qualified in custodial work and fully conversant in
    English.

(b) The building(s) shall be fully staffed the first day of work under
    the contract. The contractor's employees shall be familiar with the
    building fire alarm system and trained on the procedures to follow
    in the event of fire or other emergency.

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E.  **Personnel Training:**

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(1) All contract employees are required to attend an orientation
    conducted by the COR. The orientation will include an explanation of
    the occupant agency's function and a tour of the building/facility.
    It will also familiarize contract employees with key client agency
    personnel and areas of the building/facility requiring special
    attention.

(2) The Contractor is required to provide necessary and ongoing client
    relations training for their employees. The training will stress the
    importance of conflict avoidance and problem resolution. Training
    should emphasize grooming, proper attire and the importance of
    professionalism and courtesy in day-to-day contacts with building
    occupants and visitors.

**F. Scheduling Work:**

(1) 

(2) The Contractor shall submit with the proposal an annual plan of
    cleaning, to include general office, floor care and restroom
    cleaning that accomplishes the desired finished product, and it must
    consider client sensitivity such as special cleaning needs, i.e.,
    secured areas. The plan will be updated at the time of option
    exercise or for follow-on years.

(3) When snow and ice removal is required or an emergency condition
    exists, the Contractor shall divert his work force, as directed by
    the COR, from the normally assigned duties. These situations will
    result in no additional cost to the Government. The Contractor shall
    not be penalized for the portion of the normal daily work which
    otherwise would have been performed. The Contractor shall submit to
    the COR a snow removal plan with the proposal. The plan shall
    include the Contractor's representatives by name and a telephone
    number for contact 24 hours a day, seven days a week.

(4) The Contractor shall submit deliverables and reports at specified
    times throughout the life of the contract. The following chart lists
    the deliverables.

### CONTRACTOR DELIVERABLES {#contractor-deliverables .unnumbered}

REQUIREMENTS WHEN DUE

Detailed Resumes for Supervisors 5 Days Prior to Contract Start

List of Names, Telephone #s, & Addresses Of 5 Days Prior to Contract
Start

#### On-Site Supervisors

Replacement Supervisors Resume 5 Days Prior to Contract Start

Training Plan Submit With Price Proposal

Certification that Employees Received Training 5 Days Prior to Contract
Start

Material Inventory List 10 Days Prior to Contract Start

Material Safety Data Sheets 10 Days Prior to Contract Start

Annual Cleaning Plan Submit with Price Proposal

Snow Removal Plan with Listing of Contractor's Submit with Price
Proposal

#### Representatives Telephone \# for contact 24 Hours A Day

#### 7 Days a Week

Quality Control Plan Submit with Price Proposal

Files of All Inspections Upon Request

Record of Time of Arrival & Departure from Daily or as Directed by COR

#### Building (GSA Form 139)

Fingerprint Chart (FD258)&Statement of Personal 5 Days Prior to Contract
Start

#### History

**G. Supplies, Materials, Equipment and Utilities:**

(1) Furnished by the Government:

\(a\) **Space**:

(I) If available, space in the building and furniture for a supervisor's
    office to be used for official business only in the performance of
    this contract.

(II) Space in the building for the storage of supplies and equipment to
     be used in the performance of work under this contract. The
     Contractor shall maintain this space in a neat and orderly
     condition. No flammable or explosive liquids such as gasoline will
     be stored in the building. The Government will not be responsible
     for damage or loss to the Contractor's stored supplies or
     equipment.

(III) Janitor's closets, where available, shall be kept clean by the
      contractor. The contractor shall not use the janitor's closet for
      storage.

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(b) **HVAC**: Heating and air conditioning of space will be furnished
    only during normal working hours for building occupants.

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(2) Furnished by the Contractor:

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(a) The Contractor shall furnish all supplies, materials, equipment and
    employee training necessary for the performance of work under this
    contract unless otherwise specified herein. Training shall include
    all applicable OSHA and other related standards. The Contractor
    shall furnish all Material Safety Data Sheets (MSDS) for any
    materials used in the performance of this contract. The Contractor
    shall use recycled paper products and environmentally friendly
    materials. GSA, PBS requires all building operations contractors to
    use recycled paper, e.g. seat covers, towels and toilet tissue, with
    a 50% post consumer content.

(b) The Contractor shall not use any material which the COR determines
    would be unsuitable for the purpose or harmful to the surfaces to
    which applied. Costs for correcting damage caused by misused
    materials will be borne by the Contractor.

(c) Equipment: The Contractor shall furnish all equipment needed for the
    performance of the work of this contract. All equipment must be
    properly guarded and meet all applicable OSHA standards. If a piece
    of equipment needs repair and is determined to be unsafe by the COR,
    the Contractor shall immediately stop using the equipment. Repair or
    replacement of damaged equipment must be made within 48 hours.

(d) Uniforms: The Contractor shall require all employees, including
    supervisors, to wear distinctive uniform clothing with the
    Contractor's name for ready identification. Every employee is to be
    in uniform no later than ten (10) working days from the date an
    employee first enters on duty.

(e) Telephone: At his own expense, the Contractor shall install private
    outside business phones for his use in making calls and conducting
    business.

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H.  **Service Calls:**

A service call is a report by building occupants, GSA personnel, or

other interested parties, of a cleaning/custodial related problem, and

the Contractor's subsequent response to and correction of the

problem. The Contractor shall develop and implement a system/log to

receive, record, respond and track all service calls. The service call

log shall be maintained in sufficient detail to enable the COR to

determine whether services are completed in accordance with the

terms of the contract. A copy of this log shall be made available to the

Government, upon request. The Government will consider the

complaint/service call log program when evaluating the Contractor's

performance.

# ADDITIONAL REQUIREMENTS

A.  All chemicals will be those commercially available which meet
    Federal, State and local codes.

B.  Preference shall be given to concentrated cleaning chemicals that
    use ecologically sound packaging, are phosphate-free, non-corrosive,
    non-flammable and fully biodegradable.

C.  The Contractor will take every precaution to ensure that only safe
    products are used. Information can be obtained from Federal, State
    and local agencies concerning safe chemical cleaning materials.

D.  The below listed jobs are not part of this contract:

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(1) Trash removal from site.

(2) Pest Control

(3) Landscaping

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E.  Special cleaning requirements:

(Building specific items, e.g. clinical, ADP, daycare, etc.)

F.  Asbestos or other safety issues.

G.  Miscellaneous requirements:

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(1) Turn off unnecessary lights.

(2) Report fires, hazardous conditions and items in need of repair to
    the COR.

(3) Lock rooms in security areas after cleaning and return keys to
    designated office.

(4) Turn in lost and found articles to the COR.

(5) Assign sufficient daytime staffing to be responsive to complaints
    related to cleaning.

(6) Notify the Building Manager's Office when an unauthorized or
    suspicious person(s) is seen on the premises.

##### **PERFORMANCE STANDARDS/MEASURES**

A.  The Contractor shall ensure that the required services meet the
    performance standards in Exhibits 2 and 3. All work performed shall
    be of the highest quality, consistent with the best industry
    practices, to assure timely provision of services, optimum tenant
    satisfaction and adequate protection of Government assets.

B.  Performance Measures

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(1) The rating(s) the Contractor receives on inspections and evaluations
    conducted by GSA will be reflected in past performance reports.
    These negative reports may affect the exercise of options, whether
    contractor is awarded future GSA contracts and whether the contract
    is terminated for non-performance.

(2) Excessive tenant complaints, non-performance or timeliness of
    performance may result in any of the actions noted in above.

(3) When the Contractor's non-performance results in the use of
    independent means to provide the service, the Contractor may be
    charged if additional costs are incurred.

(4) The Contractor may be charged for non-performance on a task by task
    basis in accordance with the Negative Incentive Table (Exhibit 7).

**[Unsatisfactory Performance/Reduction in Payment]{.underline}**

Inadequate performance is just as undesirable as nonperformance, and the
cost of correcting inadequate performance in a particular area may equal
or exceed the cost of the initial work. If the Contractor fails to
provide satisfactory service, the COR may have the work accomplished by
another contractor and deduct the cost thereof from the monthly payment.

## SPECIAL REQUIREMENTS

1.  Recording Presence.

As required, each contract employee must sign in when entering the
building and state the purpose of the visit (i.e. scheduled maintenance,
service calls, cleaning) and sign out when leaving the building.
Supervisory employees shall indicate their titles adjacent to their
signatures. The COR will designate the location of the log and type of
form used.

2.  Security Clearance Requirements (Nonclassified Contract).

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A.  The contractor shall submit to the COR no later then ten working
    days after award or fifteen working days prior to any new employee
    starting work under this contract:

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(1) Two "Fingerprinting Charts" (GSA Form FD-258)

(2) One "Statement of Personal History" (GSA Form 176)

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B.  GSA will perform a criminal history check, by name and date of birth
    from the state of residence.

C.  The contractor shall employ U.S. citizens or legal immigrants. When
    the contractor employs legal immigrants, the contractor shall
    provide copies of the individuals' green cards to the COR with
    submission of the fingerprint cards and personnel histories. GSA
    will perform background checks and provide approval or rejection of
    employee within days.

D.  No employee or subcontractor will be allowed to perform any work
    under this contract without receiving prior clearance from GSA.

E.  The COR reserves the right to require the contractor to re-submit
    the documents at any time. The above forms must be submitted to the
    COR within three working days of receiving such a request. Failure
    to provide the documents within the specified time period will
    result in the removal of the employee until such time that the
    documents are submitted, reviewed and approved.

F.  The Government shall have, and exercise, full and complete control
    over granting, denying, withholding, and termination of clearances
    for any employees.

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3.  Special Clearance.

Tenant agencies may require the contractor and the contractor's
employees to obtain special clearances for access to certain areas
covered under this contract. The COR will inform the contractor when
such clearances are required.

4.  Employee Identification/Building Passes

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A.  The contractor shall see that each contractor employee has a
    GSA/Contract identification/building pass before the employee starts
    work. GSA personnel furnish these passes. The contractor and the COR
    shall sign each pass issued. The contractor shall return all passes
    to the COR as employees are dismissed or terminated, and when the
    contract expires. All passes must contain an expiration date.

B.  All employees shall carry their passes with them during duty hours
    and show them upon request. The COR, or other designated GSA
    personnel, shall periodically check the contractor employee passes
    against their personal identification.

5\. A. As required:

(1) Prior to the arrival of building occupants and as necessary
    throughout the remainder of the hours in the work requirements or as
    specified by the COR, remove snow and ice from entrances, exterior
    walks and parking lots of the building. Chemicals and/or sand used
    shall not damage or destroy Government property. Salt shall not be
    used.

(2) Recycling will be performed as indicated in Exhibit 3.

##### **QUALITY CONTROL PROGRAM**

General: The Contractor shall ensure that all of the requirements of the
contract are addressed in a Quality Control Plan (QCP). **The Contract
shall submit a QCP with** **his** **proposal.** The Government will
review and approved the QCP. If the QCP is rejected, it must corrected
and re-submitted. When changes are made to the QCP, it should be updated
and submitted to the Government. The QCP shall include the following.

A.  An inspection system, tailored to the specific building being
    cleaned, and addresses all services required by the contract. The
    Contractor will devise a checklist for use during inspections, and
    provide the name of each individual who will conduct the
    inspections. The checklist must be signed and dated by the inspector
    at the time the inspection is completed. The person who performs the
    work shall not inspect and accept that work. The individuals who
    will perform inspections should be identified by title and the type
    of inspection that each is authorized to perform.

B.  The methods the Contractor will use to identify and correct
    deficiencies in the quality of service before the level of
    performance becomes unacceptable.

C.  The Contractor shall maintain an on-site file of all inspections
    conducted by the Contractor and the corrective action taken. This
    documentation shall be made available to the COR upon request,
    during the term of the contract. The COR may compare inspections
    performed by the Contractor's inspectors against the actual
    conditions which exist at the time of inspection.

##### **QUALITY ASSURANCE PLAN**

The quality assurance plan (QAP) is the Government's plan to ensure that
the Contractor provides the required services, and adheres to the
quality standards as specified. A clean and well maintained building is
the primary goal of contract cleaning. Both the Contractor and the
Government have agreed to the terms of the contract. During the life of
the contract, administrative procedures such as inspections,
documentation and retention of records, which reflect the contractor's
performance, will be enforced. **The QAP is attached as Exhibit** \_\_.

## Part V

######### Solicitation Provisions

FAR 52.212-1- INSTRUCTIONS TO OFFERORS -- COMMERCIAL

ITEMS (NOV 99)

(a) ***Standard Industrial Classification (SIC) Code and Small Business
    Size Standard.*** The SIC code and small business size standard for
    this acquisition appear in Block I0 of the solicitation cover sheet
    (SF 1449). However, the small business size standard for a concern
    which submits an offer in its own name, but which proposes to
    furnish an item which it did not itself manufacture, is 500
    employees.

(b) ***Submission of Offers***. Submit signed and dated offers to the
    office specified in this solicitation at or before the exact time
    specified in this solicitation. Offers may be submitted on the\
    SF 1449, letterhead stationary, or as otherwise specified in the
    solicitation. As a minimum, offers must show-

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(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient
    detail to evaluate compliance with the requirements in the
    solicitation. This may include product literature, or other
    documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR
    52.212-3;

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation
     factor, to include recent and relevant contracts for the same or
     similar items and other references (including contract numbers,
     points of contact with telephone numbers and other relevant
     information); and

(11) If the offer is not submitted on the SF 1449, include a statement
     specifying the extent of agreement with all terms, conditions, and
     provisions included in the solicitation. Offers that fail to
     furnish required representations or information, or reject the
     terms and conditions of the solicitation may be excluded from
     consideration.

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(c) ***Period For Acceptance of Offers*.** The offeror agrees to hold
    the prices in its offer firm for 30 calendar days from the date
    specified for receipt of offers, unless another time period is
    specified in an addendum to the solicitation.

(d) ***Product Sample***. When required by the solicitation, product
    samples shall be submitted at or prior to the time specified for
    receipt of offers. Unless otherwise specified in this solicitation,
    these samples shall be submitted at no expense to the Government,
    and returned at the sender's request and expense, unless they are
    destroyed during preaward testing.

(e) ***Multiple Offers***. Offerors are encouraged to submit multiple
    offers presenting alternative terms and conditions or commercial
    items for satisfying the requirements of this solicitation. Each
    offer submitted will be evaluated separately.

(f) ***Late Submissions, modifications, revisions, and withdrawals***

> ***of offers.*** (1) Offerors are responsible for submitting offers,
> and
>
> any modifications, revisions, or withdrawals, so as to reach the
>
> Government office designated in the solicitation by the time
>
> specified in the solicitation. If no time is specified in the
> solicitation,
>
> the time for receipt is 4:30 p.m., local time, for the Government
>
> office on the date that offers or revisions are due.

(2)(I) Any offer, modification, revision, or withdrawal of an offer
received at the Government office designated in this solicitation after
the exact time specified for receipt of offers is "late" and will not be
considered unless it is received before award is made, the Contracting
Officer determines that accepting the late offer would not unduly delay
the acquisition; and --

(A) If it was transmitted through an electronic commerce method
    authorized by the solicitation, it was received at the initial point
    of entry to the Government infrastructure not later than 5:00 p.m.
    one working day prior to the date specified for receipt of offers;
    or

(B) There is acceptable evidence to establish that it was received at
    the Government installation designated for receipt of offers and was
    under the Government's control prior to the time set for receipt of
    offers; or

(C) If this solicitation is a request for proposals, it was only
    proposal received.

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(II) However, a late modification of an otherwise successful offer, that
     makes its terms more favorable to the Government, will be
     considered at any time it is received and may be accepted.

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(3) Acceptable evidence to establish the time of receipt at the
    Government installation includes the date/time stamp of that
    installation on the offer wrapper, other documentary evidence of
    receipt maintained by the installation, or oral testimony or
    statement of Government personnel.

(4) If an emergency or unanticipated events interrupts normal Government
    processes so that offers cannot be received at the Government office
    designated for receipt of offers by the exact time specified in the
    solicitation, and urgent Government requirements preclude amendment
    of the solicitation or other notice of an extension of the closing
    date, the time for receipt of offers will be deemed to be extended
    to the same time of day specified in the solicitation on the first
    work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time
    before the exact time set for receipt of offers. Oral offers in
    response to oral solicitation may be withdrawn orally. If the
    solicitation authorizes facsimile offers, offers may be withdrawn
    via facsimile received at any time before the exact time set for
    receipt of offers, subject to the conditions specified in the
    solicitation concerning facsimile offers. An offer may be withdrawn
    in person by an offeror or its authorized representative if, before
    the exact time set for receipt of offers, the identity of the person
    requesting withdrawal is established and the person signs a receipt
    for the offer.

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(g) ***Contract Award** (Not Applicable to Invitation of Bids)*. The
    Government intends to evaluate offers and award a contract without
    discussions with offerors. Therefore, the offeror's initial offer
    should contain the offeror's best terms from a price and technical
    standpoint. However, the Government reserves the right to conduct
    discussions if later determined by the Contracting Officer to be
    necessary. The Government may reject any of all offers if such
    action is in the public interest; accept other than the lowest
    offer; and waive informalities and minor irregularities in offers
    received.

(h) ***Multiple Awards***. The Government may accept any item or group
    of items of an offer, unless the offeror qualifies the offer by
    specific limitations. Unless otherwise provided in the Schedule,
    offers may not be submitted for quantities less than those
    specified. The Government reserves the right to make an award on any
    item for a quantity less than the quantity offered, at the unit
    price offered, unless the offeror specifies otherwise in the offer.

(i) ***Availability of Requirements Documents Cited in the
    Solicitation**.*

> (1)(i) The GSA Index of Federal Specifications, Standards and
> Commercial Item Descriptions FPMR Part 101-29 and copies of the
> solicitations, standards, and commercial item descriptions cited in
> this solicitation may be obtained for a fee by submitting a request
> to:
>
> GSA Federal Supply Service Specification Section\
> Suite 8100\
> 470 L'Enfant Plaza, SW\
> Washington, DC 20407
>
> Telephone: (202) 619-8925

Facsimile: (202) 619-8978

> \(ii\) If the General Services Administration, Department of
> Agriculture, or Department of Veterans Affairs issued this
> solicitation, a single copy of specifications, standards, and
> commercial item descriptions cited in this solicitation may be
> obtained free of charge by submitting a request to the addressee in
> paragraph (I)(1)(I) of this provision. Additional copies will be
> issued for a fee.
>
> \(2\) The DOD Index of Specifications and Standards (DoDISS) and
> documents listed in it may be obtained from:\
> \
> Department of Defense, Single Stock Point (DoDSSP), Building 4,
> Section D
>
> 700 Robbins Avenue
>
> Philadelphia, PA 19111-5094

### Telephone: (215) 697-2667 or 2179 {#telephone-215-697-2667-or-2179 .unnumbered}

> Facsimile: (215) 697-1462

(i) Automatic distribution may be obtained on a subscription basis.

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(ii) Order forms, pricing information, and customer support information
     may be obtained:

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(A) By telephone at (215)697-2667/2179; or

(B) Through the DoDSSP internet site
    [http://www.dodssp.daps.mil](http://www.dodssp.daps.mil/).

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(3) Non-Government (voluntary) standards must be obtained from the
    organization responsible for their preparation, publication or
    maintenance.

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j.  ***Data Universal Numbering System (DUNS) number. (Applies to offers
    exceeding \$25,000.)*** The offeror shall enter, in the block with
    its name and address on the cover page of its offer, the annotation
    "DUNS" followed by the DUNS number that identifies the offeror's
    name and address. If the offeror does not have a DUNS number, it
    should contact Dun and Bradstreet to obtain one at no charge. An
    offeror within the United States may call 1-800-333-0505. The
    offeror may obtain more information regarding the DUNS number,
    including locations of local Dun and Bradstreet Information Services
    offices for offerors located outside the United States, from the
    Internet home page at [http://www.customerservice@dnb.com](). If an
    offeror is unable to locate a local service center, it may send an
    e-mail to Dun and Bradstreet at <globalinfo@mail.dnb.com>.

(End of Provision)

#### **Far 52.212-2 - Evaluation -- Commercial Items (JAN 99)**

(a) The Government will award a contract resulting from this
    solicitation to the responsible offeror whose offer conforming to
    the solicitation will be most advantageous to the Government, price
    and other factors considered. The following factors shall be used to
    evaluate offers:

> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Technical and past performance, when combined, are
\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

(b) Options. The Government will evaluate offers for award purposes by
    adding the total price for all options to the total price for the
    basic requirement. The Government may determine that an offer is
    unacceptable if the option prices are significantly unbalanced.
    Evaluation of options shall not obligate the Government to exercise
    the option(s).

(c) A written notice of award or acceptance of an offer, mailed or
    otherwise furnished to the successful offeror within the time for
    acceptance specified in the offer, shall result in a binding
    contract without further action by either party. Before the offer's
    specified expiration time, the Government may accept an offer (or
    part of an offer), whether or not there are negotiations after its
    receipt, unless a written notice of withdrawal is received before
    award.

    3.  **Offeror Representations and Certifications -- Commercial
        Items.**

Offeror Representations and Certifications -- Commercial Items (OCT 99)

(a) ***Definitions***. As used in this provision:

"Emerging small business" means a small business concern whose size is
no greater than 50 percent of the numerical size standard for the
standard industrial classification code designated.

"Small business concern" means a concern, including it's affiliates,
that is independently owned and operated, not dominant in the field of
operation in which it is bidding on Government contracts, and qualified
as a small business under the criteria in 13 CFR Part 121 and size
standards in this solicitation.

"Small disadvantaged business concern" means a small business concern
that:

(1) Is at least 51 percent unconditionally owned by one or more
    individuals who are both socially and economically disadvantaged, or
    a publicly owned business, having at least 51 percent of its stock
    unconditionally owned by one or more socially or economically
    disadvantaged individuals, and

(2) Has its management and daily business controlled by one or more such
    individuals. This term also means a small business concern that is
    at least 51 percent unconditionally owned by an economically
    disadvantaged Indian tribe or Native Hawaiian organization, or a
    publicly owned business having at least 51 percent of its stock
    unconditionally owned by one or more of these entities, which has
    its management and daily business controlled by members of an
    economically disadvantaged Indian tribe or Native Hawaiian
    organization and which meets the requirements of 13 CFR Part 124.

"Women-owned small business concern" means a small business concern-

(1) Which is at least 51 percent owned by one or more women or, in the
    case of any publicly owned business, at least 51 percent of the
    stock of which is owned by one or more women; and

(2) Whose management and daily business operations are controlled by one
    or more women.

"Women-owned business concern" means a concern which is at least 51
percent owned by one or more women; or in case of any publicly owned
business, at least 51 percent of the stock is owned by one or more
women; and whose management and daily business operations are controlled
by one or more women.

(b) ***Taxpayer identification number (TIN) (26 U.S.C. 6109, 31 U.S.C.
    7701**).* (Not applicable if the offeror is required to provide this
    information to a central contractor registration database to be
    eligible for award.)

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(1) All offerors must submit the information required in paragraphs
    (b)(3) through (b)(5) of this provision to comply with debt
    collection requirements of 31 U.S.C. 7701(c) and 3325(d), reporting
    requirements of 26 U.S.C. 6041, 6041A, and 6050M, and implementing
    regulations issued by the Internal Revenue Service (IRS).

(2) The TIN may be used by the Government to collect and report any
    delinquent amounts arising out of the offeror's relationship with
    the Government (31 U.S.C. 7701©(3)). If the resulting contract is
    subject to the payment reporting requirements described in FAR
    4.904, the TIN provided hereunder may be matched with IRS records to
    verify the accuracy of the offeror's TIN.

(3) Taxpayer Identification Number (TIN).

> \_\_\_\_\_\_\_
> TIN:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> \_\_\_\_\_\_\_ TIN has been applied for.
>
> \_\_\_\_\_\_\_ TIN is not required because:
>
> \_\_\_\_\_\_\_ Offeror is a nonresident alien, foreign corporation,
> or\
> foreign partnership that does not have income effectively connected
> with the conduct of a trade or business in the U.S. and does not have
> an office or place of business or a fiscal paying agent in the U.S.;
>
> \_\_\_\_\_\_\_ Offeror is an agency or instrumentality of a foreign\
> government;
>
> \_\_\_\_\_\_\_ Offeror is an agency or instrumentality of the Federal\
> Government;

(4) Type of organization.

> ***\_\_\_\_*** Sole Proprietorship;
>
> ***\
> \_\_\_\_*** Partnership;
>
> \_\_\_\_ Corporate entity (not tax-exempt);
>
> \_\_\_\_ Corporate entity (tax-exempt);
>
> \_\_\_\_ Government entity (Federal, State or local);
>
> \_\_\_\_ Foreign government;
>
> \_\_\_\_ International organization per 26 CFR 1.6049-4;
>
> \_\_\_\_ Other
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.

\(5\) Common parent.

> \_\_\_\_\_ Offeror is not owned or controlled by a common parent.
>
> \_\_\_\_\_ Name and TIN of common parent:

Name\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

TIN\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

(c) Offerors must complete the following representations when the
    resulting contract is to be performed inside the United States, its
    territories or possessions, Puerto Rico, the Trust Territory of the
    Pacific Islands, or the District of Columbia. Check all that apply.

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(1) ***Small business concern***. The offeror represents that it \_\_\_
    is, \_\_\_is not a small business concern.

(2) **Small disadvantaged business concern**. \[Complete only if the
    offeror represented itself as a small business concern in paragraph
    (c)(1) of this provision.\] The offeror represents, for general
    statistical purposes, that it \_\_\_is, \_\_\_is not a small
    disadvantaged business concern as described in 13 CFR 124.1002.

(3) **Women-owned small business concern**. \[Complete only if the
    offeror represented itself as a small business concern in paragraph
    (c)(1) of this provision.\] The offeror represents that it \_\_\_is,
    \_\_\_is not a women-owned small business concern.

NOTE: Complete paragraphs (c)(4) and (c)(5) only if this solicitation is
expected to exceed the simplified acquisition threshold.

(4) **Women-owned business concern (other than small business
    concern).** \[Complete only if the offeror is a women-owned business
    concern and did not represent itself as a small business concern in
    paragraph (c)(1) of this provision.\] The offeror represents that it
    \_\_\_is a women-owned business concern.

(5) ***Tie bid priority for labor surplus area concerns***. If this is
    an invitation for bid, small business offerors may identify the
    labor surplus areas in which costs to be incurred on account of
    manufacturing or production (by offeror or first-tier
    subcontractors) amount to more than 50 percent of the contract
    price.

(6) Small Business Size for the Small Business Competitiveness

Demonstration Program and for the Targeted Industry Categories under the
Small Business Competitiveness Demonstration Program. \[*Complete only
if the offeror has represented itself to be a small business concern
under the size standards for this solicitation.\]*

(1) \[Complete only for solicitations indicated in an addendum as being
    set-aside for emerging small businesses in one of the four
    designated industry groups (DIGs).\] The offeror represents as part
    of it's offer that it \_\_\_ is, \_\_\_ is not an emerging small
    business.

(2) \[Complete only for solicitations indicated in an addendum as being
    for one of the targeted industry categories (TICs) or four
    designated industry groups (DIGs)\].\] Offeror represents as
    follows:

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(A) Offeror's number of employees for the past 12 months

(check the Employees column if size standard stated

in the solicitation is expressed in terms of number of

employees); or

(B) Offeror's average annual gross revenue for the last 3

> fiscal years (check the Average Annual Gross Number of Revenues column
> if size standard stated in the solicitation is expressed in terms of
> annual receipts.)

*(Check one of the following*):

> **NUMBER OF AVERAGE ANNUAL\
> EMPLOYEES GROSS REVENUES**

\_\_\_ 50 or fewer \_\_\_ \$1 million or less

\_\_\_ 51-100 \_\_\_ \$1,000,001-\$2 million

\_\_\_ 101-250 \_\_\_ \$2,000,001-\$3.5 mil.

\_\_\_ 251-500 \_\_\_ \$3,500,001-\$5 million

\_\_\_ 501-750 \_\_\_ \$5,000,001-\$10 mil.

\_\_\_ 751-1,000 \_\_\_ \$10,000,001-\$17 mil.

\_\_\_ Over 1,000 \_\_\_ Over \$17 million

(7) *\[Complete only if the solicitation contains the clause at FAR
    52.219-\
    23, Notice of Price Evaluation Adjustment for Small Disadvantaged
    Business Concerns, or FAR 52.219-25, Small Disadvantaged Business
    Participation Program-Disadvantaged Status and Reporting, and the
    offeror desires a benefit based on its disadvantaged status.\]*

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(i) *General.* The offeror represents that either --

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(A) It \_\_\_ is, \_\_\_ is not certified by the Small Business
    Administration as a small disadvantaged business concern and
    identified, on the date of this representation, as a certified small
    disadvantaged business concern in the database maintained by the
    Small Business Administration (PRO-Net), and that no material change
    in disadvantaged ownership and control has occurred since its
    certification, and, where the concern is owned by one or more
    individuals claiming disadvantaged status, the net worth of each
    individual upon whom the certification is based does not exceed
    \$750,000 after taking into account the applicable exclusions set
    forth at 13 CFR 124.104(c)(2); or

(B) It \_\_\_ has, \_\_\_ has not submitted a completed application to
    the Small Business Administration or a Private Certifier to be
    certified as a small disadvantaged business concern in accordance
    with 13 CFR 124, Subpart B, and a decision on that application is
    pending, and that no material change in disadvantaged ownership and
    control has occurred since its application was submitted.

\(ii\) \_\_\_ Joint Ventures under the Price Evaluation Adjustment\
Small Disadvantaged Business Concerns. The offeror represents, as part
of its offer, that it is a joint venture that complies with the
requirements in 13 CFR 124.1002(f) and that the representation in
paragraph (c)(7)(I) of this provision is accurate for the small
disadvantaged business concern that is participating in the joint
venture. \[*The offeror shall enter the name of the small disadvantaged
business concern that is participating in the joint
venture:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.\]*

(d) Representations required to implement provisions of Executive Order
    11246 -- (1) Previous contracts and compliance. The offeror
    represents that-

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(i) It \_\_\_ has, \_\_\_ has not participated in a previous contract or
    subcontract subject to the Equal Employment Opportunity clause of
    this solicitation; and

\(ii\) It \_\_\_ has, \_\_\_ has not filed all required compliance\
reports.

\(2\) *Affirmative Action Compliance.* The offeror represents that---

(i) It \_\_\_has developed and has on file, \_\_\_has not developed and
    does not have on file, at each establishment, affirmative action
    programs required by rules and regulations of the Secretary of Labor
    (41 CFR Subparts 60-1 and 60-2), or

(ii) It \_\_\_ has not previously had contracts subject to the written
     affirmative action programs requirements of the rules and
     regulations of the Secretary of Labor.

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(e) *Certification Regarding Payments to Influence Federal Transactions
    (31 U.S.C. 1352).* (Applies only if the contract is expected to
    exceed \$100,000.) By submission of its offer, the offeror certifies
    to the best of its knowledge and belief that no Federal appropriated
    funds have been paid or will be paid to any person influencing or
    attempting to influence an officer or employee of any agency, a
    Member of Congress, an officer or employee of Congress or an
    employee of a Member of Congress on his behalf in connection with
    the award of any resultant contract.

(f) *Buy American Act---Trade Agreements---Balance of Payments Program
    Certificate.* (Applies only if FAR clause 52.225-9, Buy American
    Act---Trade Agreement---Balance of Payments Program, is included in
    this solicitation.)

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(1) The offeror hereby certifies that each end product, except those
    listed in paragraph (f)(2) of this provision, is a domestic end
    product (as defined in the clause entitled "Buy American Act---Trade
    Agreements---Balance of Payments Program") and the components of
    unknown origin have been considered to have been mined, produced, or
    manufactured outside of the United States, a designated country, a
    North American Free Trade Agreement (NAFTA) country, or a Caribbean
    Basin country, as defined in Section 25.401 of the Federal
    Acquisition Regulation.

(2) Excluded End Products:

Line Item No. Country of Origin

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\
*(list as necessary*)

(3) Offers will be evaluated by giving certain preferences to domestic
    end products, designated country end products, NAFTA country end
    products, and Caribbean Basin country end products over other end
    products. In order to obtain these preferences in the evaluation of
    each excluded end product listed in paragraph (f)(2) of this
    provision, offerors must identify and certify below those excluded
    end products that are designated or NAFTA country end products, or
    Caribbean Basin country end products. Products that are not
    identified and certified below will not be deemed designated country
    end products, NAFTA country end products, or Caribbean Basin country
    end products. Offerors must certify by inserting the applicable line
    item numbers in the following:

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(i) The offeror certifies that the following supplies qualify as
    "designated or NAFTA country end products" as those terms are
    defined in the clause entitled "Buy American Act---Trade
    Agreements---Balance of Payments Program":

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
*(Insert line item numbers)*

(ii)(The offeror certifies that the following supplies qualify as

"Caribbean Basin country end products" as that term is defined

in the clause entitled "Buy American Act---Trade Agreements

Balance of Payments Program":

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
*(Insert line item numbers)*

(4) Offers will be evaluated in accordance with FAR Part 25.

\(g\) (1) *Buy American Act---North American Free Trade Agreement*

*Implementation Act---Balance of Payments Program.* (Applies only if FAR
clause 52.225-21 Buy American Act---North American Free Trade Agreement
Implementation Act---Balance of Payments Program is included in this
solicitation.)

(i) The offeror certifies that each end product being offered,

except those listed in paragraph (g)(1)(ii) of this provision, is a
domestic end product (as defined in the clause entitled "Buy American
Act---North American Free Trade Agreement Implementation Act---Balance
of Payments Program," and that components of unknown origin have been
considered to have been mined, produced, or manufactured outside the
United States.

(ii) Excluded End Products:

Line Item No. Country of Origin

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

\(iii\) Officers will be evaluated by giving certain preferences to

domestic end products or NAFTA country end products over other end
products. In order to obtain these preferences in the evaluation of each
excluded end product listed in paragraph (g)(1)(ii) of this provision,
offerors must identify and certify below those excluded end products
that are NAFTA country end products. Products that are not identified
and certified below will not be deemed NAFTA country end products. The
offeror certifies that the following supplies qualify as "NAFTA country
end products" as that term is defined in the clause entitled "Buy
American Act---North American Free Trade Agreement Implementation
Act---Balance of Payments Program":

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
*(Insert line item numbers)*

(iv)Offers will be evaluated in accordance with Part 25 of the\
Federal Acquisition Regulation. In addition, if this solicitation is\
for supplies for use outside the United States, an evaluation\
factor of 50 percent will be applied to offers of end products that\
are not domestic or NAFTA country end products.

\(2\) *Alternate I.* If Alternate I to the clause at 52.225-21 is
included in\
this solicitation, substitute the following paragraph (g)(1(iii) for
paragraph (g)(1)(iii) of this provision:

(g)(1)(iii) Offers will be evaluated by giving certain preferences\
to domestic end products or Canadian end products over other end
products. In order to obtain these preferences in the evaluation of each
excluded end product listed in paragraph (b) of this provision, offerors
must identify and certify below those excluded end products that are
Canadian end products. Products that are not identified and certified
below will not be deemed Canadian end products.\
\
The offeror certifies that the following supplies qualify as "Canadian
end products" as that term is defined in the clause entitled "Buy
American Act---North American Free Trade Agreement
Implementation---Balance of Payments Program":

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
*(Insert line item numbers)*

(h) *Certification Regarding Debarment, Suspension or Ineligibility for
    Award (Executive Order 12549).* The offeror certifies, to the best
    of its knowledge and belief, that---

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(1) The offeror and/or any of its principals \_\_\_are, \_\_\_ are not
    presently debarred, suspended, proposed for debarment, or declared
    ineligible for the award of contracts by any Federal agency; and

(2) \_\_\_Have, \_\_\_ have not , within a three-year period preceding
    this offer, been convicted of or had a civil judgment rendered
    against them for: commission of fraud or a criminal offense in
    connection with obtaining, attempting to obtain, or performing a
    Federal, state or local government contract or subcontract;
    violation of Federal or state antitrust statutes relating to the
    submission of offers; or commission of embezzlement, theft, forgery,
    bribery, falsification or destruction of records, making false
    statements, tax evasion, or receiving stolen property; and \* are,
    \* are not presently indicted for, or otherwise criminally or
    civilly charged by a Government entity with, commission of any of
    these offenses.

*(End of provision)*

Alternate I (OCT 98).

(8) (Complete if the offeror has represented itself as disadvantaged in
    paragraph (c)(2) or (c)(7) of this provision*.) \[The offeror shall
    check the category in which its ownership falls\]:*

\_\_\_\_\_ Black American.

\_\_\_\_\_ Hispanic American.

\_\_\_\_\_ Native American (American Indians, Eskimos, Aleuts, or Native
Hawaiians).

\_\_\_\_\_ Asian-Pacific Americans (persons with origins from Burma,
Thailand, Malaysia, Indonesia, Singapore, Brunei, Japan, China, Taiwan,
Laos, Cambodia (Kampuchea), Vietnam, Korea, The Philippines, U.S. Trust
Territory of the Pacific Islands (Republic of Palau), Republic of the
Marshall Islands, Federated States of Micronesia, the Commonwealth of
the Northern Mariana Islands, Guam, Samoa, Macao, Hong Kong, Fiji,
Tonga, Kiribati, Tuvalu, or Nauru).

\_\_\_\_ Subcontinent Asian (Asian-Indian) American (persons with
origins from India, Pakistan, Bangladesh, Sri Lanka, Bhutan, the
Maldives Islands, or Nepal).

\_\_\_\_ Individual/concern, other than one of the preceding.

Alternate II (Oct 98).

(iii) Address. The offeror represents that its address \_\_\_ is, \_\_\_
      is not in a region for which a small disadvantaged business
      procurement mechanism is authorized and its address has not
      changed since its certification as a small disadvantaged business
      concern or submission of its application for certification. The
      list of authorized small disadvantaged business procurement
      mechanisms and regions is posted at
      <http://www.arnet.gov/References/sdbadjustments.htm>. The Offeror
      shall use the list in effect on the date of this solicitation.
      "Address," as used in this provision, means the address of the
      offeror as listed on the Small Business Administration's register
      of small disadvantaged business concerns or the address on the
      completed application that the concern has submitted to the Small
      Business Administration or a Private Certifier in accordance with
      13 CFR part 124, subpart B. For joint ventures, "address" refers
      to the address of the small disadvantaged business concern that is
      participating in the joint venture.

Alternate III (Jan 99).

(9) HUBZone small business concern. *\[Complete only if the offeror
    represented itself as a small business concern in paragraph (c)(1)
    of this provision\].* The offeror represents as part of its offer
    that --

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(i) It \_\_\_\_ is, \_\_\_\_ is not a HUBZone small business concern
    listed, on the date of this representation, on the List of Qualified
    HUBZone Small Business Concerns maintained by the Small Business
    Administration, and no material change in ownership and control,
    principal place of ownership, or HUBZone employee percentage has
    occurred since it was certified by the Small Business Administration
    in accordance with 13 CFR part 126; and

(ii) It \_\_\_\_ is, \_\_\_\_ is not a joint venture that complies with
     the requirements of 13 CFR part 126, and the representation in
     paragraph (c)(9)(I) of this provision is accurate for the HUBZone
     small business concern or concerns that are participating in the
     joint venture. \[*The offeror shall enter the name or names of the
     HUBZone small business concern or concerns that are participating
     in the joint
     venture:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.\]*
     Each HUBZone small business concern participating in the joint
     venture shall submit a separate signed copy of the HUBZone
     representation.

**FAR 52.252-1 - Solicitation Provisions and Incorporated By\
Reference (FEB 98)**

This solicitation incorporates one or more solicitation provisions by
reference, with the same force and effect as if they were given in full
text. Upon request, the Contracting Officer will make their full text
available. The offeror is cautioned that the listed provisions may
include blocks that must be completed by the offeror and submitted with
its quotation or offer. In lieu of submitting the full text of those
provisions, the offeror may identify the provision by paragraph
identifier and provide appropriate information with its quote or offer.
Also, the full text of a solicitation provision may be accessed
electronically at this/these address(es):

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
*\[Insert one or more Internet addresses\]*

2.  Service of Protest\*

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1.  Site Visit

2.  Protection of Government Buildings, Equipment, and Vegetation

3.  Continuity of Services

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5.  Evaluation of Options

• Contracting Officer, General Services Administration, PBS \[*Insert
address of the Contracting Officer.\]*

**FAR 52.216-1 - Type of Contract (APR 1994)**

The Government contemplates award of one or more fixed price contracts
resulting from this solicitation.

**FAR 52.252-2 -- Clauses Incorporated By Reference (FEB 98)**

This contract incorporates one or more clauses by reference, with the
same force and effect as if they were given in full text. Upon request,
the Contracting Officer will make their full text available. Also, the
full text of a clause may be accessed electronically at this/these
address(s):

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

*\[Insert one or more Internet addresses\]*

52.223-3 Hazardous Materials Identification & Material Safety Data

52.232-17 Interest\
52.228-5 Insurance -- Work on a Government Installation*\
*

**Part V\
**

**Exhibits and Attachments**

**CONTRACT DOCUMENTS, EXHIBITS AND ATTACHMENTS**

**Exhibit 1**

U.S. Department of Labor Wage Determination

**Exhibit 2**

**Building Information**

Location:

Number of Stores: (Including Basement and Sub-basement)

Age of Building:

Population:

Estimated Daily Visitors:

Official Working Hours of Building Occupants:

Building Cleaning Area (BOMA Measurements): \_\_\_\_\_\_\_\_\_\_\_\_\_
Square feet

Outside Grounds: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Square feet

**Exhibit 3**

**Miscellaneous Requirements**

1.  Approximate Square Footage Requiring Daytime Cleaning:

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Square Feet

2.  Recycling

**[EXHIBIT 4]{.underline}**

**[CUSTODIAL AND SNOW REMOVAL REQUIREMENTS]{.underline}**

**[GENERAL]{.underline}:**

The Contractor, through innovation, technology, or other means, shall
perform the required cleaning services at frequencies determined by the
Contractor at the **Building**. Performance will be based on the
Government's evaluation of results, not the frequency or method of
performance. The evaluation results will be based on tenant
satisfaction, Contractor and/or designee's inspections, IFMA surveys,
best trade practices, etc. Final results will be the determining factor
for the success or failure of this contract.

**[CLEANING STANDARDS]{.underline}:**

**[1) CARPETING THROUGHOUT THE BUILDING]{.underline}:** Rugs and carpet
shall be

maintained clean and free of smudges and odors. There shall not be any
visible dirt, soil substances, spillages, or removable stains. There
shall be no evidence of carpet fuzzing. For the purpose of this contract
whenever the term carpet or carpeting is used, it is intended to include
wall to wall carpeting as well as room size rugs and area rugs.

**[2) CARPETING IN OFFICE AREAS, CLASSROOMS, CONFERENCE
ROOMS,]{.underline}**

**[ETC.]{.underline}:** Carpet cleaning in office type space shall be
done at the request of the

COR. These areas shall be cleaned in accordance with the above
standards.

**[3) CELL BLOCKS & HOLDING AREAS]{.underline}:** This space which
includes walls, floors, cell bars, shelving, furniture, and plumbing
fixtures shall receive quality cleaning that is free from elements
defined as filth, bacteria, and other elements that may be perceived an
endangering health. Services delivered should demonstrate a clear
understanding, knowledge, and intent to practice and preserve healthy
and sanitary conditions in addition to presenting an overall portrayal
of cleanliness.

**[4) DESIGNATED SMOKING AREAS]{.underline}:** Police and service
designated areas as

needed during the day to present a generally clean appearance.

**[5) ELEVATOR(PASSENGER & FREIGHT)]{.underline}:** All vertical and
horizontal surfaces shall be clean and free of obvious dirt, dust,
smudges, soil substances or other

foreign matter. Metal surfaces shall be free of obvious smears, smudges,
or soil

substances. Carpeted surfaces and elevator door tracks shall be clean
and

maintained free of soil or foreign substances.

**[6) ENTRANCES AND LOBBIES:]{.underline}** Entrances and lobbies are
high visibility areas and special attention should be given to these
areas. The custodial services provided must be of the highest quality
and policed at a frequency to maintain a clean appearance at all times.
Floors shall be free of trash, debris, dirt, marks, or foreign matter.
Floors shall have a uniform appearance without unsightly buildup and
shall be slip resistant. Walls and baseboards shall be free of water
splashes and markings. Metal surfaces shall be polished. Glass surfaces
shall

be clean and free of dirt, grime, dust, streaks, water marks, and spots,
and shall

not be cloudy.

**[7) CORRIDORS, AREAWAYS, AND BUILDING CONNECTING
PASSAGEWAYS]{.underline}:**

Floor surfaces shall be maintained according to best trade practices.
Floors shall be free of trash, debris, dirt, marks, or foreign matter.
The floor surface shall have a uniform appearance without unsightly
buildup and shall be slip resistant. Walls and baseboards shall be free
of water splashes, and markings. Metal surfaces shall be polished. Glass
surfaces shall be clean and free of dirt, grime, dust, streaks,
watermarks and spots and shall not be cloudy.

**[8) EXECUTIVE SPACE]{.underline}:** Due to the high visibility and
professional functions in

these areas, the custodial services provided must of the highest
quality. These

areas shall be completely free from removable dirt, dust, soil
substances, stains,

or marks. The COR will provide the Contractor with a

listing of these rooms.

**[9) EXTERIOR GROUNDS, PARKING LOTS, GARAGE, BALCONIES,]{.underline}**

**[VEHICULAR COURTS, ARCADES, AND SIDEWALKS:]{.underline}** All areas
shall

present a clean appearance, free of litter, dirt, trash, debris, and
discarded items.

There shall be no obvious signs of liquid spillages, stains, or foreign
matter on

concrete, brick, or other hard surfaces. All exterior areas surrounding
the

building shall be policed at a frequency that will prevent trash and
debris from

accumulating. This includes the possible handling of syringes, human and
avian

excrement. The contractor shall take into consideration that exterior
grounds are

heavily used as a smoking area, therefore, policing services are
required at a

frequency to maintain a clean appearance. Hosing down exterior areas

surrounding the building may be required, weather permitting. When
exterior

cleaning or policing is performed, persons shall use all safety
equipment and

procedures required in Occupational Safety and Health Administration
(OSHA)

29 CFR 1910.1030. **NOTE:** Previous, long-standing oil stains are not
to be

considered for removal under this paragraph.

**[10) EXTERIOR WINDOWS (INSIDE AND OUTSIDE)]{.underline}:** (RESERVED)

**[11) GUARD BOOTH, DESK OR COUNTERS]{.underline}:** See Quality
Requirements for Room Cleaning.

**[12) HARD FLOORS, RESILIENT TILE FLOORS, WOOD FLOORS
AND]{.underline}**

**[THRESHOLDS]{.underline}:** Floor surfaces shall be maintained
according to best trade

practices. Floors shall be free of trash, debris, dirt, marks, or
foreign

matter. Floor surfaces requiring a finish shall have a uniform
appearance without

unsightly buildup. All surfaces shall be slip resistant. Spot cleaning
will be

performed as needed to prevent the possibility of permanent stain or
damage.

> **UNDER NO CIRCUMSTANCES SHALL DRY STRIPPING METHODS BE USED TO REMOVE
> ANY BLEMISHES OR IMPERFECTIONS. THE**
>
> **CONTRACTOR SHALL COMPLY WITH METHODS PRESCRIBED IN THE NATIONAL
> INSTITUTE OF BUILDING SCIENCE (NIBS) GUIDANCE MANUAL, ASBESTOS
> OPERATIONS AND MAINTENANCE WORK PRACTICES, WHEN AND WHERE ASBESTOS
> VINYL IS IDENTIFIED. THE COR SHALL PROVIDE NIBS GUIDANCE TO THE
> CONTRACTOR AND A COMPLETE LISTING OF ANY OR ALL ASBESTOS VINYL TILE
> WITHIN THE LOCATION.**

**[13 HEALTH UNIT]{.underline}:** (SEE EXHIBIT 4 FOR CLEANING
REQUIREMENT)

**[14) HUMAN AND AVIAN EXCREMENT]{.underline}:** Clean steps, entrances,
sidewalks,

arcades, landings, balconies, and ledges of all avian excrement while
following

established safety precautions. Knowledge of cautionary requirements in

cleaning areas contaminated by bat, pigeon, or other avian pest
excrement is

required. The contractor shall fully train all employees designated to
perform

these services using OSHA standards.

**[15) INTERIOR GLASS (INCLUDING ATRIUMS)]{.underline}:** Surfaces shall
be cleaned on both sides of all interior and plate glass, including
spandrel glass, lobby glass, atrium glass entrances and vestibule doors.
Window sashes, sills, woodwork/metalwork and other glass surroundings
shall be wiped free of drippings and marks. All glass surfaces shall be
maintained clean and free of dirt, dust, and water spots.

**[16) LAMINATED FLOORING (ADP SPACE)]{.underline}:** The complete floor
surface shall be clean, free of dirt, scuffmarks, and foreign matter.

**[17) LOADING DOCKS, LIFTS, PLATFORMS, RAMPS, GARAGES,
AND]{.underline}**

**[DRIVEWAYS]{.underline}:** These areas shall be maintained to ensure
that trash, debris, and

other discarded materials do not accumulate. Frequent policing may be
required.

**[18) MARBLE SURFACES AND WAINSCOTTING]{.underline}:** Surfaces shall
be maintained clean and free of smudges, dust, dirt, and removable soil
substances. Surfaces shall present a uniform luster. Marble surfaces
shall be cleaned with an untreated dampened dust cloth. (SDT'S MAY
INSERT ADDITIONAL REQUIREMENTS/RESTRICTIONS FOR MARBLE SURFACES BASED ON
YOUR PARTICULAR BUILDING).

**[19) METAL AND BRASS SURFACES]{.underline}:** All surfaces shall be
maintained to ensure they are free of smears, stains, smudges, or other
soil substances and present a uniform luster.

**[20) MIRRORS, PICTURES, AND GLASS SURFACES]{.underline}:** Surfaces
shall be clean and free of obvious dirt, dust, smudges, or soil
substances.

**[21) PISTOL RANGE]{.underline}:** Hard and resilient floor surfaces
shall be free of dirt, soil

substances, discarded materials, and present an overall appearance of

cleanliness. Doors and plate glass shall be cleaned and clear without
streaks,

excessive moisture, or cloudiness. Brass collection cans shall be free
of

discarded materials or debris. Carpeting shall be maintained free of
spots, soil

substances, spillages, or residue. All quality requirements for room
cleaning shall be met where not specifically addressed above. NOTE:
Cleaning in the Pistol Range requires specific health and safety
practices, which must be followed due to potential lead exposure. Work
practices at the range must include the following: The ventilation
system must be in operation during cleanup; (b) The range shall be
vacuumed using a machine appropriate for vacuuming lead dust, or swept
using wet methods. Use of a hand broom, even with dust suppression

compounds [is prohibited]{.underline}. A NIOSH approved respirator for
removal of lead, dust, and fume must be worn at all times while
performing cleaning duties.

**[22) POSTAL SPACE]{.underline}:** Due to the type of work and public
use of this area, special care must be given to provide a clean
environment. This includes, but not limited to, lobbies, swing rooms,
and workroom areas, supply rooms, lock box areas, loading dock, and
restrooms. This further includes all areas from floor to ceiling
windows, and door and glass surfaces. Additional effort shall be
provided in public space to ensure no obvious dirt, dust, or soil
substances are present. Workspace areas within the postal space shall
meet quality requirements defined for room cleaning.

**[23) PRINTING PLANT]{.underline}:** Hard and resilient floor surfaces
shall be free of dirt, soil

substances, discarded materials, and present an overall appearance of c

cleanliness. Clean spillages from surfaces and remove obvious dust,
dirt, and soil substances. All quality requirements for room cleaning
shall be met where not specifically addressed above.

**[24) RESTROOMS (INCLUDES LOUNGE AREAS, LOCKER ROOMS, SHOWER STALLS,
WATER FOUNTAINS, AND UTILITY SINKS]{.underline}:** All plumbing fixtures
shall be clean, disinfected, and bright with no obvious dust, stains,
streaks, soil substances, rust, mold, or encrustation. All floor and
wall grout will be maintained free of any dirt, grime, or finish
buildup. Supply dispensers including toilet seat covers, toilet tissue,
towels, soap, etc., shall be continuously maintained and refilled
throughout the day as necessary to meet the needs of the occupants.
Restrooms shall be policed at a frequency that will prevent trash from

accumulating. Commode seats and sinks shall be wiped during policing to

maintain a clean appearance. Waste receptacles and sanitary napkin
containers

shall be emptied and disinfected with new bags inserted at least once
daily.

There shall be no sign of obvious dust, soil substances, or dirt on the
walls,

mirrors, stalls, and metal surfaces. These areas shall present a clean
and

sanitized appearance and shall be maintained odor free. The Contractor
shall

comply with Occupational Safety and Health Administration (OSHA) 29 CFR

**NOTE:** The Contractor shall service all restrooms to maximum

capacity during the afternoon of the last day of the contract period.
Dispenser

stock of paper supplies and hand soap remaining at the termination of
the last

official work day shall not be removed and shall become the property of
the

Government.

**[25) ROOM CLEANING (INCLUDES ALL SPACE NOT SPECIFICALLY IDENTIFIED
ELSEWHERE IN THE CONTRACT]{.underline}:** All space within the building
shall be clean and show no signs of negligent custodial practices. Room
furnishings and walls shall be free of obvious dirt, dust, cobwebs, and
stains. Floor surfaces shall be maintained clean and free of dirt, soil
substances, and debris. All surfaces shall present a uniform luster,
free of spots, scuffmarks, and spillages. In dusting of horizontal
spaces, working papers shall not be disturbed. However, desk type items
shall be lifted and dust removed from the surrounding area.

**[26) SNACK BAR, VENDING AREAS, CONCESSION SPACE, KITCHEN AREA, SEATING
AREAS, AND BROWN BAG ROOMS]{.underline}:** All areas that are included
in the snack bar, vending space, concession space, and seating areas
shall be clean and show no signs of obvious trash and debris. Due to
daily, heavy personnel usage, additional cleaning and policing shall be
provided and

performed to ensure these areas and furniture therein are clean and
sanitary.

Counters, exterior of refrigerators, stoves, or microwaves, shall be
maintained

clean and free of spillages, spots, smudges, or marks. The finished
floor area

shall be free of dirt, spots, spillages, and soil.

**[27) SNOW/ICE REMOVAL]{.underline}:** The areas covered under this
contract shall be

maintained free of all hazardous conditions that develop caused by ice
or snow

at entrances, steps, landings, sidewalks, vehicular courts, parking
areas, and

other approaches. No snow shall be dumped on or near trees, shrubbery,

ground cover, or flower bed areas. Chemicals and/or sand used shall not
injure, damage, or destroy government property. **Salt shall not be
used**. Snow and

ice removal shall be completed prior to 6:30 a.m. and as needed
throughout the

workday between 7:00 a.m. and 9:00 p.m. Snow shall be removed from the

premises if the accumulation will result in blocked parking spaces or
sidewalks.

**NOTE:** The Contractor shall be held responsible for all damage too
grounds and

landscape caused by the application of chemicals for ice and snow
removal.

**[28) SPOT CLEAN CARPETS]{.underline}:** Spot cleaning shall be
accomplished by cleaning only the immediate affected area to remove any
evidence of the dirt, soil, debris,

liquid, stains, or other foreign material which necessitated the
cleaning.

**[29) STAIRWELLS AND LANDINGS]{.underline}:** Surfaces shall be free of
dust, dirt, spillages, and other removable soil substances. Carpeted
surfaces shall be free of obvious dirt, dust, spots, and spillages as
defined above in room cleaning.

**[30) SUPPORT SERVICES]{.underline}:** The Contractor shall furnish the
required cleaning

materials and equipment for the support services. Should the Contractor
fail to

furnish these supplies upon request, the Government will purchase them
and the

Contractor shall be assessed all associated costs.

A. Daily: The contractor will furnish the COR man-hours per day to
perform support services.

B. The support service man-hours shall be furnished to the location
specified by the COR. The work shall include, but not be limited to, the
following activities:

1\. Service lobbies and high public use areas.

> 2\. Service complaints and perform special cleaning required by
> building occupants vacating specific building areas; alterations
> performed at the
>
> building; special conferences; cleanup work made necessary by toilet
>
> floods and similar occurrences.

3\. Assist in loading, unloading, and distribution of office supplies.

4\. Provide special trash pickups.

> 5\. Provide additional cleaning and servicing requirements as
> identified by the COR.

**[31) TRASH/DEBRIS/RECYCLABLE COLLECTION]{.underline}:** All trash,
debris, and

recyclable materials generated in and around the building shall be
collected and

moved to the designated areas specified by the COR. Bags of trash,
debris or

recyclable material shall not be left in the public areas. The
Contractor shall

comply with OSHA 29 CFR 1910.41. When a dedicated container is available
for

recyclables it shall be used, otherwise the different recyclables shall
be stored in

separate containers until removed by the secondary use Contractor. The

Custodial Contractor shall not remove recyclable materials from the
premises. If a

baler is available, corrugated materials will be baled. **NOTE:**
Polystyrene will

only be collected in those buildings with a polystyrene recycling
program in effect.

**[32) VENETIAN/VERTICAL BLINDS]{.underline}:** Both sides of venetian
blind slats and tape

shall be free of dust and cobwebs.

**[33) WALLS AND WALL COVERINGS]{.underline}:** Obvious signs of water
spots, soil

substances, dust, smudges, and marking shall be removed from all
surfaces.

There shall be no cobwebs, accumulation of dust, or soil substances on
walls.

**[34) WASTEBASKETS/RECEPTACLES]{.underline}:** Wastebaskets, trash
receptacles, and

recycling containers shall be maintained free of trash, debris, residue,
and odor.

Where needed, plastic bags shall have a minimum thickness of 1.25 mils.
Torn

liners shall be replaced as necessary.

**[35) WOOD/CHERRY PANELING, WAINSCOTTING, CROWN MOLDING,
AND]{.underline}**

**[OTHER WOOD SURFACES]{.underline}:** Surfaces shall be free of dirt
and dust.

**[36) ADDITIONAL REQUIREMENTS]{.underline}:**

> \(A\) Organize and train employees to participate in building fire and
> civil defense drills.

\(B\) Report fires and hazardous conditions to the Contracting Officer's

> representative (COR). Report lights out and any items in need of
> repair using GSA Form 283 (Notice of Work Required) to the COR.
>
> \(C\) Lock rooms in security areas after cleaning and return keys to
> designated office.
>
> \(D\) Turn in lost and found articles to the Contracting Officer's
> Representative.
>
> \(E\) Notify the Security Officer on duty when unauthorized or
> suspicious persons are seen on the premises.
>
> \(F\) During inclement weather, lay out floor mats provided by the
> Government in entrances and lobbies. Clean, remove, and store mats
> when no longer required.

\(G\) Should the Government, during the basic term of any option
periods,

> implement a change in the size or type of dispensers, the Contractor
> will be given thirty (30) days written notice of the proposed change.
> The Contractor will provide the necessary supplies for the replacement
> dispensers.
>
> \(H\) Consumption of paper products and hand soap may increase on
> occasion due to visitor traffic. The locker rooms, physical fitness
> centers and restrooms will require additional policing and servicing
> by the Contractor to meet this need.

**[EXHIBIT 5]{.underline}**

**CHILD CARE, HEALTH UNIT, AND PHYSICAL FITNESS CENTER**

**CLEANING REQUIREMENTS**

(NOTE: THIS EXHIBIT SHOULD BE TAILORED TO FIT YOUR SPECIFIC BUILDING
NEEDS)

[Child Care, Health Unit and Physical Fitness Center]{.underline}: Shall
be cleaned in accordance with cleaning standards to ensure sanitary
conditions compliant with all current applicable Federal, State and
local laws and regulations (i.e. hazardous waste, etc.) and
requirements. Adult bathrooms in the day care center shall be cleaned in
accordance with the office building restroom cleaning requirements.

1.  [Floors, Thresholds and Baseboards]{.underline}: All floor,
    threshold, and baseboard surfaces shall be maintained using a
    germicidal solution to ensure the child care area/health unit is
    clean and free of marks, dirt, and other foreign matter. All
    resilient and hard floors shall be spray buffed and/or stripped,
    sealed, refinished and have a uniform high luster without unsightly
    finish buildup on floor, baseboard, thresholds or walls. Hard floor
    surfaces and grout shall be kept free of dirt build-up and shall be
    machine scrubbed and disinfected when applicable to maintain
    cleanliness.**\
    **

2.  [Carpeting]{.underline}: Carpet surfaces are to be vacuumed daily.
    Carpet surface shall be maintain free of obvious dirt, dust, other
    debris and residual matter.

3.  [Carpet Spot Cleaning/Shampooing]{.underline}: Spot cleaning shall
    be performed as needed to ensure all spillage, dirt accumulation or
    crusted material is removed along with spots and stains. There shall
    be no evidence of fuzzing caused by hard rubbing or brushing.
    Cleaned spots shall blend with adjacent areas of carpet. Carpets are
    to be shampooed on a quarterly and considered a part of the regular
    cleaning services.

4.  [Walls, Surfaces, Partitions, Dividers, etc]{.underline}.: All wall
    surfaces, including countertops, structural ledges, low wall tops
    and edges, high reach areas, including, but not limited, door
    frames, doors, door jambs, molding, bulletin boards/picture frames,
    light switch plates, file cabinets, etc., shall be free of marks,
    dirt and dust, cleaned and disinfected. These shall have been
    removed without obvious discoloration to the wall and surface
    finish.

5.  [Office and Classroom Furniture]{.underline}: All office and
    classroom furniture shall be dusted and treated with dust cloths.
    There are to be no dust streaks, oil spots, or smudges on surfaces
    caused by dusting tools. Telephone receivers shall be sanitized
    daily.

6.  [Fixtures and Bright Metal Surfaces]{.underline}: Fixtures shall be
    clean and bright, free of streaks, disinfected with a germicidal
    solution, polished and dried to a lustrous and uniform appearance
    daily. There shall be no obvious dust, trash, dirt, stains, or
    encrustation. Water fountains shall be kept free of trash, ink,
    etc., and nozzles free from encrustation.

7.  [Servicing and Policing]{.underline}: Toilet rooms shall be
    maintained free of discarded materials and trash and present an
    overall appearance of cleanliness.

8.  [Supplies:]{.underline} All supply dispensers shall be stocked and
    maintained to meet the needs of the tenants and visiting population.
    Towel, soap dispensers and vanity shelves shall be clean and dry.

9.  [Glass/Mirrors]{.underline}: All interior glass, mirrors, and
    interior and exterior of doors shall be clean and free of dust,
    smudges, soil substances, stains, discoloration, rust, mold,
    encrustation, excess moisture or spots. There shall be no water
    spots or streaks on glass or adjacent fixtures or furniture when the
    job is completed.

10. [Diaper Changing Areas]{.underline}: Diaper changing boards, diaper
    containers and their surrounding areas are to be cleaned nightly
    with a mild detergent and disinfectant.

11. [Waste Receptacles]{.underline}: Waste receptacles are to be clean
    and free of debris and residue. All waste receptacles, including
    sanitary napkin receptacles, shall be disinfected daily.

12. [Kitchen]{.underline}: All [exterior]{.underline} surfaces of all
    appliances, including the stove, refrigeration, freezer, dishwasher
    and drying racks shall be cleaned and disinfected daily with a
    germicidal solution and polished to a lustrous and uniform
    appearance.

**[NOTE]{.underline}:** Services delivered should demonstrate a clear
understanding, knowledge, and intent to practice and preserve healthy
and sanitary conditions in addition to presenting an overall portrayal
of cleanliness. The Contractor shall use only non-toxic, anti-bacterial,
anti-fungal, and environmentally safe custodial

products.

######### [Exhibit 6]{.underline}

**[QUALITY ASSURANCE PROGRAM]{.underline}**

**A. GENERAL**

The procedures and methods established in this Quality Assurance Plan
will serve as a guide for all parties involved to ensure that tenants
and the GSA receive the services paid for and specified in this
contract.

**B. PARTNERING**

In order to have an effective contract administration program that also
ensures a

successful business relationship between GSA and the Contractor, all
parties

involved in the service delivery process must work as a team and foster
open and honest communication at all times.

Close coordination and active cooperation on a continuous basis between
the

Contractor and those representing the Contracting Officer are necessary
to

ensure a clean, safe, and healthy working environment, and well

maintained/operated building.

**C. PERFORMANCE EVALUATION**

The terms of the contract have been agreed upon by the Contractor and
the

Government at the time of contract award. During the life of the
contract,

Contractor performance will be documented by means of written
inspections,

minutes of meetings, GSA/customer surveys and records which will be
retained

as part of the official contract file.

[1. Effectiveness of Quality Control:]{.underline}

[(a General:]{.underline} The COR/CSR shall assess the effectiveness of
the Contractor's Quality Control Program through review of reports
required of the Contractor, Service Delivery Information, Customer
Interaction and by

means of GSA Inspections.

[(b) Service Delivery:]{.underline}

i\. The quality and timeliness of the Contractor's (including
subcontractor) performance, as well as service call responses, will be
used to assess the overall service delivery.

ii\. Contractor's service call program will document requests for

service and responses. The Contractor will make the service call

records available for inspection by the COR/CSR at all times.

iii\. If the Contractor's performance remains less than satisfactory or
fails to adhere to the contract specifications, the Government may
contract

for the services and charge the Contractor for all costs incurred,

including administrative costs.

[(c) Inspections]{.underline}: GSA will make tours and inspections
through the building and other areas covered by this contract with the
contractor's representative

whenever possible, to ascertain the level of services being performed.
The

Contractor will be informed of less than satisfactory performance.

[(2) Performance Evaluation Meetings]{.underline}:

[(a) General]{.underline}: The COR/CSR will coordinate performance
evaluation meetings with the Contractor and/or tenants. The written
minutes of these meetings will be prepared and distributed by the
COR/CSR. The Contractor shall

acknowledge receipt of the minutes (within 2 working days) and will have

the opportunity to provide comments.

\(b\) GSA/Contractor Meetings:

i\. An initial step in avoiding disputes and claims is to settle minor
problems and misunderstandings at the lowest possible level.
Accordingly, the

contractor or the contractor's on-site representative shall meet with
the

COR/CSR frequently, but not less than twice each month during the first

three (3) months of the contract. Thereafter, meetings shall be as often
as

necessary at the discretion of the COR/CSR, but not less than once per

month. A mutual effort shall be made to resolve all problems identified

during these meetings.

ii\. The COR/CSR should establish points of contact with tenant agencies
to assist in monitoring contractor service delivery. These agency points
of contact should be kept informed of building services program
activities\
with an added emphasis or focus on specific customer feedback/tenant\
facility requirements.

iii\. The minutes of GSA/Contractor/Tenant meetings and the results of
tenant surveys should provide sufficient performance data record to make
sound\
business decision(s) when considering a contract renewal or new
contract\
awards.

3\. [Interim/Final Performance Evaluation Report]{.underline}: At least
90 days prior to the\
anniversary date of the contract, the COR/CSR will summarize all
available

performance information and prepare an interim evaluation report. These

interim evaluation reports will be used to assess past performance for

consideration in exercising options and award of future contracts.
Failure to

pay subcontractor in a timely manner will result in an unsatisfactory

performance rating and affect the contractors ability to receive future

government awards and may be subject to termination of the contractor.

Exhibit 7

NEGATIVE INCENTIVE TABLE

**[COST PER 1000 SQUARE FEET]{.underline}**

# ROOM CLEANING

## Room Cleaning FIRST SECOND THIRD FOURTH FIFTH

## (includes all rooms) [YEAR]{.underline} [YEAR]{.underline} [YEAR]{.underline} [YEAR]{.underline} [YEAR]{.underline}

17.90 18.79 19.72 20.70 21.73

# FLOOR MAINTENANCE

## Spray buff corridors & lobbies 12.28 12.89 13.53 14.20 14.91

## Spray buff rooms 16.25 17.06 17.91 18.80 19.74

Strip & refinish corridors & 103.24 108.40 113.82 119.51 125.48

Lobbies

Strip & refinish rooms 117.00 122.85 128.99 135.43 142.20

# LOBBY AND CORRIDORS

## Lobby entrance & corridor 1.46 1.53 1.60 1.68 1.76 

Cleaning

Corridor sweeping 1.05 1.10 1.15 1.20 1.25

Corridor vacuuming 4.56 4.78 5.01 5.26 5.52

### [MISCELLANEOUS]{.underline}

## Garage sweeping, machine 1.75 1.83 1.92 2.01 2.11

## Garage sweeping, manual 3.51 3.68 3.86 4.05 4.25

## Garage scrubbing 7.02 7.37 7.73 8.11 8.51

## Garage policing .59 .61 .64 .67 .70

## Loading dock sweeping 3.51 3.68 3.86 4.05 4.25

Loading dock scrubbing 7.02 7.37 7.73 8.11 8.51

# 

# OUTSIDE WORK

## 

## Manual sweeping 3.51 3.68 3.86 4.05 4.25

## Machine sweeping 1.75 1.83 1.92 2.01 2.11 

## Policing .59 .61 .64 .67 .70

## 

## [RECYCLABLES]{.underline} [COST PER CONTAINER]{.underline}

## Container pickup daily .40 .42 .44 .46 .48

(corridor or office)

Twice weekly, corridor .52 .54 .56 .58 .60

# FIXTURES, TOILETS, URINALS, (COST PER FIXTURE)

# WASHBASINS, SHOWERS

# DRINKING FOUNTAINS,

### [UTILITY SINKS, EYE WASHES]{.underline}

## Cleaning or Servicing 2.10 2.20 2.31 2.42 2.54

## 

## [ELEVATORS]{.underline} (COST PER ELEVATOR)

## 

## Cleaning 7.02 7.37 7.73 8.11 8.51

## 

## [STAIRWAYS AND ESCALATORS]{.underline} (COST PER FLIGHT)

## Sweep and dust stairways 2.91 3.05 3.20 3.36 3.52

## Mop stairways 7.98 8.37 8.78 9.21 9.67

Clean escalators 7.98 8.37 8.78 9.21 9.67

1.  **[DEDUCTION AMOUNTS FOR OTHER SERVICES]{.underline}**: Any services
    not specifically listed above, or which does not clearly fall into
    one of the above categories will be deducted for at the hourly rate
    indicated below. The COR may have the work accomplished by another
    contractor and deduct the monies, including the Government's
    administrative costs, due the contractor.

**FIRST YEAR:** \$21.94 PER PRODUCTIVE HOUR

**SECOND YEAR:** \$23.03 PER PRODUCTIVE HOUR

**THIRD YEAR:** \$24.18 PER PRODUCTIVE HOUR

**FOURTH YEAR:** \$25.38 PER PRODUCTIVE HOUR

**FIFTH YEAR:** \$26.64 PER PRODUCTIVE HOURS

2.  **[DEDUCTIONS FOR SNOW REMOVAL]{.underline}**: In instances where
    the contractor fails to provide snow removal services in accordance
    with the terms of the contract, the Government shall have the
    service performed by other means. All costs incurred, including the
    Government's administrative costs, will be deducted from monies due
    the contractor.

HELPFUL HINTS FROM THE SEVEN STEPS TEAM:

(a) Note that pricing structure *could* be left up to offerors.

(b) Changing from day to night cleaning would cause the contractor to
    incur night differential costs; pricing should be left up to
    offeror.

(c) There are no performance standards (expressed as percentages) in
    this contract, though it includes a QCP and a QAP. There are
    price/fee reductions but no basis upon which they'll be assessed.

(d) If the workforce is diverted for snow removal, the Government should
    state what services it considers to be essential on those days.

(e) This RFP requires the contractor to install phones for his
    employees' use. This would most likely be a security problem;
    suggest checking other options.

Updated 5/00

#