Appendix E - Off-Site Storage Information and Emergency Procedures

# First Federal Storage Facility

The DCSS off-site storage contract is with the First Federal Corporation
located at 75 West Watkins Mill Road, Gaithersburg, MD 20878,
approximately 13 miles from the NIH Data Center. This site is
sufficiently separated from the Data Center to ensure that explosions,
fire and water damage affecting the Data Center facility will not affect
the off-site storage facility. Power outages may or may not affect both
facilities depending on how wide spread the outage. Both facilities have
uninterruptible power supplies to provide electrical power to their
facilities during power outages.

## General Contact Information

The main phone numbers are: 301-548-1500 (Administration)

1-888-735-3500

Operations Department: Phone: 301-548-9676

> Administration FAX: 301-548-0682
>
> Operations FAX: 301-963-8974

## Authorized DCSS Employees

Only designated employees who have been issued First Federal ID badges
may request tape deliveries and/or manage the backup tape storage
procedures, per their authorization codes.

+-------------------------------------+--------------------------------+
| **NAME:**                           | [CODE \#]{.underline}          |
|                                     |                                |
|                                     | 1 2 3 4 5 6 7 8 9              |
+-------------------------------------+--------------------------------+
| Berluche, Marie                     | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Cleaveland, Jeannie                 | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Genus, Linwood                      | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Graham, Billy                       | 1 2 3 4 5 6 7 8 9              |
+-------------------------------------+--------------------------------+
| Henderson, Jennifer                 | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Horner, Richard W.                  | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Jean, Fitzner                       | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Jones, Glenn                        | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Jordon, Ernerst T.                  | 1 2 3 4 5 6 7 8 9              |
+-------------------------------------+--------------------------------+
| Nguyen, Hiep                        | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Palmaira, Ramil                     | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Powell, Paul A.                     | 1 2 3 4 5 6 7 8 9              |
+-------------------------------------+--------------------------------+
| Proctor, Benita                     | 7 8 9                          |
+-------------------------------------+--------------------------------+
| Small, Jane                         | 1 2 3 4 5 6 7 8 9              |
+-------------------------------------+--------------------------------+
| Suiter, Ed                          | 1 2 3 4 5 6 7 8 9              |
+-------------------------------------+--------------------------------+
| Yang, Adrienne                      | 3 6                            |
+-------------------------------------+--------------------------------+

  ---------- ------------------------------------------------------------
  Code \# 1: Authorized to add, delete and change names of authorized
             personnel, and perform functions 2 through 9 inclusive.

  Code \# 2: Authorized to make temporary changes to delivery schedules,
             including cancellation or rescheduling of regular delivery
             services.

  Code \# 3: Authorized to access First Federal facilities for inventory
             and inspection purposes.

  Code \# 4: Reserved for future use.

  Code \# 5: Authorized to deliver, release and/or retrieve media at
             First Federal (during regular business hours).

  Code \# 6: Authorized to invoke formal disaster recovery procedures.

  Code \# 7: Authorized to call for and receive regularly scheduled
             delivery services.

  Code \# 8: Authorized to call for and receive regular and non-scheduled
             (within 24 hours) delivery service, during normal working
             hours.

  Code \# 9: Authorized to call for and receive regular, non-scheduled
             and emergency delivery service, 24 hours per day, 365 days
             per year.
  ---------- ------------------------------------------------------------

## Emergency Procedures

1)  Call First Federal at 301-548-9676 or 1-888-735-3500.

2)  Be prepared to provide the following information:

    -   your full name and First Federal ID badge number,

    -   the company name (*NIH Computer Center*),

    -   the telephone number from which you are calling, and

    -   the total number of media to be delivered.

3)  If calling after normal business hours (which are Monday through
    Friday, 9:00 am to 5:00 pm), specify that an After Hours Emergency
    Delivery within two hours is required.

A First Federal employee assigned to the after hours duties will
promptly return your call and request verification of the information
supplied above. Upon determination that the request for Emergency
Service is valid, the delivery will proceed.

**Note:** The employee actually receiving the media must be in
possession of a valid First Federal ID badge, issued at Code #6 or #9
when the delivery is made.

First Federal personnel must satisfactorily confirm that the request for
emergency delivery is legitimate. In the event that an emergency
delivery is declined for security reasons, First Federal will make every
reasonable effort to notify a senior employee on the Authorization List
of an apparently unauthorized request for service.

## Directions to the First Federal Gaithersburg Facility

### Via Interstate 270 North from the Washington Beltway toward Frederick, MD

1)  Proceed North to Exit 10 - Clopper Road, Route 117.

2)  Follow Clopper Road approximately 1 mile, cross over Quince Orchard
    Road.

3)  Turn right on West Watkins Mill Road.

4)  Proceed to the end of the road and turn left.

5)  Continue straight ahead to #75 on the right.

### Via Interstate 270 South from Frederick MD toward Washington DC

1)  Proceed south to Exit 11 - Quince Orchard Road.

2)  Follow Quince Orchard Road for approximately 1 mile.

3)  Turn Right onto Clopper Road.

4)  Turn right on West Watkins Mill Road

5)  Proceed to the end of the road and turn left.

6)  Continue straight ahead to #75 on the right.

# Off-Site Automated Tape Library

The off-site tape library is located in the NIH Consolidated Co-Location
Site (NCCS), which is housed in a secure, environmentally controlled
vendor facility (Qwest Communication Corporation) located at 22830
International Drive, Sterling, VA 20166.

Telephone number: 1-800-884-3082

## Emergency Information

Selected DCSS staff have been been granted unlimited access to the Qwest
facility either by being issued a Qwest ID badge (badge access) or being
pre-registered with Qwest for frequent visits (non-badge access
requiring escort). These individuals would have access to the NCCS in
case of a disaster event in the Data Center.

DCSS staff registered with Qwest are:

  ----------------- ----------------- ----------------- -----------------
  **Name**          **DCSS Branch**   **Access Hours**  **Access Level**

  Akeem, Carleen    ASB               24x7              Badge

  Arostegui, Ana    HSB/Unix          24x7              Badge

  Bennett, Laura    HSB               24x7              Badge

  Boswell, Steven   HSB/Win Hosting   24x7              Badge

  Burelbach,        HSB/Unix          24x7              Badge
  Jonathan                                              

  Dildine, Scott    EMIB              24x7              Badge

  Floura, Ranvir    HSB/Firewall      24x7              Badge

  Flowers, Robert   HSB/Unix          24x7              Badge

  Januszeski,       HSB/Firewall      24x7              Badge
  Joseph                                                

  Jean, Fritzner    DCOB              24x7              Badge

  Jordan, Ernest    DCOB              24x7              Badge

  Le, Khoa          HSB/Win Hosting   24x7              Badge

  Malloy, Tim       EMIB              24x7              Badge

  Moore, Paula      HSB/Unix          24x7              Badge

  Nguyen, Mythanh   HSB/Unix          24x7              Non-Badge

  Nice, Larry       HSB/Win Hosting   24x7              Badge

  Palmaira, Ramil   DCOB              24x7              Badge

  Powell, Paul      DCOB              24x7              Badge

  Scalzi, Kathy     ASB               24x7              Non-Badge

  Shurtliff, David  EMIB              24x7              Badge

  Stout, Susie      LSSB              24x7              Badge

  Suiter, Ed        DCOB              24x7              Badge

  Tran, Quynh-Giao  HSB/Unix          24x7              Badge

  Wimsatt, Clinton  HSB/Firewall      24x7              Badge

  Wong, Vincent     HSB/Win Hosting   24x7              Badge
  ----------------- ----------------- ----------------- -----------------

## Directions to the Qwest Facility

### Via the Washington Beltway (495)

1)  Exit at the Dulles Toll Road (VA-657) West toward Dulles Airport.

2)  Exit at Route 28 North.

3)  Follow Route 28 North through the first traffic light.

4)  Get in the right lane and take next exit to Route 606 - Old Ox
    Road/Shaw Road, following the Shaw Road direction (which will be a
    slight left as you exit from Route 28). You will come to a stop
    light.

5)  Proceed through the traffic light and immediately get into the
    left-most lane.

6)  Turn left onto Shaw Road at the first traffic light.

7)  Proceed ¼ mile and turn left onto International Drive.

8)  Turn left into the second parking lot and proceed to the middle
    building. (You will see a NO Trespassing sign.)

9)  The facility is unmarked except for the building number, 22860,
    above the door.

# Alternate Routes to the Off-Site Storage Facilities

## First Federal

Should access via Interstate 270 be impeded, alternate routes to the
facility include:

### Via Maryland Route 355 North from Bethesda

1)  Proceed North to Clopper Road, Route 117.

2)  Turn left on Clopper Road, crossing over Quince Orchard Road.

3)  Turn right on West Watkins Mill Road.

4)  Proceed to the end of the road and turn left.

5)  Continue straight ahead to #75 on the right.

### Via Maryland Route 355 South from Frederick

1)  Proceed south to Clopper Road, Route 117.

2)  Turn Right onto Clopper Road, crossing over Quince Orchard Road.

3)  Turn right on West Watkins Mill Road

4)  Proceed to the end of the road and turn left.

5)  Continue straight ahead to #75 on the right.

## Alternate Routes to the Qwest Facility

Should access via the Washington beltway be impeded, alternate routes to
the Dulles Toll Road include:

### Via the Theodore Roosevelt Memorial Bridge or the Francis Scott Key Bridge

1)  Cross the bridges into Virginia and take Interstate 66 West

2)  Exit at the Dulles Access and Toll Road towards Dulles Airport.

### Via the Arlington Memorial Bridge

1)  Cross Memorial bridge into Virginia and take the George Washington
    Parkway towards Rosslyn

2)  Exit at Spout Run (it is a left exit past Key Bridge)

3)  Turn right at Lee Highway (VA-29)

4)  Take Interstate 66 West

5)  Exit at the Dulles Access and Toll Road towards Dulles Airport

Should access via the Dulles Toll Road be impeded, alternate routes
include:

### Via Virginia Route 7

1)  From the Washington beltway, exit at VA-7 West (towards Tysons
    Corner)

2)  Turn left onto North Sterling Boulevard which turns into South
    Sterling Boulevard

3)  Turn left onto Shaw Road

4)  Turn right onto International Drive

### Via Georgetown Pike (VA Route 193)

1)  From the Washington beltway, exit at Georgetown Pike (VA-193) West

2)  Turn right onto Leesburg Pike, VA-7

3)  Turn left onto Shaw Road

4)  Turn right onto International Drive

Other alternate route:

### From Frederick, MD Via Point of Rocks

1)  From Interstate 70 take US -15 S / US-340 W

2)  Merge onto US-15 S via the exit on the Left towards Leesburg
    (crossing into Virginia)

3)  Stay straight to go onto US-15 Bypass South / Leesburg Bypass

4)  Exit at VA-7 East ramp

5)  Turn slight right onto VA-7 East/East Market Street and continue to
    follow VA-7 East.

6)  Merge onto VA-28 South/Sully Road towards Dulles
    Airport/Centreville.

7)  Merge onto South Sterling Boulevard/VA-846 North.

8)  Turn Right onto Shaw Road.

9)  Turn Right onto International Drive.