![](media/image1.png){width="1.6270833333333334in" height="0.375in"}

Address Information System Product

![](media/image2.png){width="5.75in" height="3.075in"}

**AIS VIEWER USER'S GUIDE**

Address Management

National Customer Support Center

United States Postal Service

6060 Primacy Pkwy Ste 201

Memphis, TN 38188-0001

\(800\) 238-3150

COPYRIGHT© USPS 2005

TABLE OF CONTENTS

[SYSTEM REQUIREMENTS 1](#system-requirements)

[OVERVIEW **Error! Bookmark not defined.**](#__RefHeading___Toc74631327)

[AIS VIEWER ORDER FORM 3](#ais-viewer-cd-rom-installation-instructions)

LICENSE
AGREEMENT...........................................................................4

[AIS VIEWER CD-ROM INSTALLATION INSTRUCTIONS
6](#ais-viewer-cd-rom-installation-instructions)

[AIS Viewer Usage 8](#ais-viewer-usage)

[Customer Key Code 8](#customer-key-code)

[Address Matching Engine 9](#address-matching-engine)

[MENU FUNCTIONS 9](#menu-functions)

[File 10](#__RefHeading___Toc74631334)

[View 11](#__RefHeading___Toc74631335)

[Reports 11](#__RefHeading___Toc74631336)

[Tools 12](#tools)

[Installation 12](#installation)

[ReadMe 13](#readme)

[Help 13](#help)

[AIS VIEWER REPORTS 14](#ais-viewer-reports)

[Report Print Options 14](#report-print-options)

[Address Lookup 15](#address-lookup)

[Example: Report Results from Sample Address
15](#example-report-results-from-sample-address)

[City/State/Delivery Type Retrieval
16](#citystatedelivery-type-retrieval)

[Example: City Option Lookup 16](#example-city-option-lookup)

[Delivery Type Lookup Options 17](#delivery-type-lookup-options)

[Example: Report Result from Sample Lookup
17](#example-report-result-from-sample-lookup)

[County Name Retrieval 18](#county-name-retrieval)

[Example: Sample lookup screen for county name retrieval
18](#example-sample-lookup-screen-for-county-name-retrieval)

[Delivery Statistics Retrieval 19](#delivery-statistics-retrieval)

[Example: Sample lookup screen for Delivery Statistics
19](#example-sample-lookup-screen-for-delivery-statistics)

[ZIP + 4 Retrieval 20](#zip-4-retrieval)

[ZIP + 4 Retrieval Lookup Options 20](#zip-4-retrieval-lookup-options)

[Example: Street and ZIP Code Option
20](#example-street-and-zip-code-option)

[GLOSSARY 21](#glossary)

![](media/image3.wmf){width="1.9951388888888888in"
height="1.2256944444444444in"}

# SYSTEM REQUIREMENTS 

The minimum requirements to run the AIS Viewer Application are listed
below:

-   1.98 megabytes of available hard drive space

-   32MB of RAM or higher (128 recommended)

-   Operating system Windows 95 or better

*Note: The AIS Viewer Application [will not]{.underline} operate on a
Macintosh computer.*

![](media/image4.wmf){width="1.3180555555555555in"
height="1.3430555555555554in"}
![](media/image5.wmf){width="1.261111111111111in"
height="1.2416666666666667in"}

# OVERVIEW

AIS Viewer is an interactive CD-ROM, which includes five different AIS
products: City/State/Delivery Type; County Name Retrieval; Delivery
Statistics Retrieval; ZIP + 4® Retrieval; and Address Lookup. The CD-ROM
provides the ability to retrieve, view, and print hardcopy reports, on
demand, at a 5-digit ZIP Code level. The CD-ROM is updated monthly and
the data is valid for 105 days from the product (monthly) cycle date
providing a significant improvement in the content, accuracy, and
currency of information over the obsolete Publication 65, *National
Five-Digit ZIP Code and Post Office Directory*. The data is encrypted
and cannot be exported. Using the AIS Viewer with the \"address lookup\"
option meets the 5-digit ZIP Code accuracy standard for addresses used
on pieces in nonautomation Presorted rate First-Class Mail, Periodicals,
Standard Mail, and Bound Printed Matter mailings.

#  

# ![](media/image6.png){width="6.252777777777778in" height="4.875694444444444in"}![](media/image7.png){width="6.326388888888889in" height="3.3666666666666667in"}

### 

### 

### 

### LICENSE AGREEMENT

To use this AIS software, you (the "End User") must read the Agreement
set forth below and *agree to be bound by the terms of this Agreement*
between you and the United States Postal Service® (USPS®).

B**[y proceeding to the next screen in this software/database package
\-- by clicking on "Enter" \-- you will be agreeing to become bound by
the terms of this Agreement. If you do not wish to be bound to the terms
of this Agreement, do not click on Enter -- do not proceed any further
into this software package.]{.smallcaps}**

If you do not agree to the terms of this Agreement, promptly return this
software and all items purchased with it (including written matter,
binders or other containers and materials, if any are part of this
purchase) to the place where you obtained them for a full refund.

References herein to this "Agreement" are also referencing the
Disclaimer of Warranty set forth below which is part of this Agreement.

Note: Once processed by the USPS, this Agreement and the authorization
constitutes the complete agreement between you and USPS.

As stated above, before clicking on "Enter" -- before proceeding to the
next screen in this software -- you must read this Agreement and agree
to its terms. *By clicking on "Enter," you will be agreeing to the terms
of this Agreement.*

**USPS Software/Database License**

1\. **GRANT OF LICENSE**. In consideration of payment of a LICENSE fee,
which is part of the price you paid for this product, USPS as LICENSOR,
grants to you, the LICENSEE, a nonexclusive right to use and display
this copy of USPS software program and/or database (hereinafter the
"PRODUCT") FOR YOUR INTERNAL CORPORATE OR PERSONAL USE on one computer
at one location. If you use the PRODUCT, on a multi-user computer
system, the license covers all users. USPS reserves all rights not
expressly granted to LICENSEE.

2\. **OWNERSHIP OF PRODUCT.** As the LICENSEE, you own the magnetic or
other physical media on which the PRODUCT is originally or subsequently
recorded or fixed, but USPS retains title and ownership of the PRODUCT
recorded on the media and all subsequent versions of the PRODUCT,
regardless of the form or media. This License is not a sale of the
PRODUCT.

3\. **COPY OF RESTRICTIONS**. This PRODUCT and the accompanying written
materials are copyrighted. Unauthorized copying of the PRODUCT,
including a PRODUCT that has been modified, merged or included with
other software and/or data, or of the written material, is expressly
forbidden. You may be held legally responsible for any copyright
infringement that is caused or encouraged by your failure to abide by
the terms of this License.

4\. **USE RESTRICTIONS.** The PRODUCT may only be used within the
boundaries of the United States and its territories. As the LICENSEE,
you may physically transfer the PRODUCT from one computer to another
provided that the PRODUCT is used on only one computer at a time. You
may not electronically transfer the PRODUCT from one computer to another
over a network nor may you distribute copies of the PRODUCT or
accompanying written materials to others, nor may you modify, adapt,
translate, or create derivative works based on the written materials.
PRODUCT versions that are more than 105 DAYS OLD are NOT authorized for
use by any USER.

5\. **TRANSFER RESTRICTIONS**. This PRODUCT is licensed only to you, the
LICENSEE. In no event may you transfer, assign, rent, lease, sell or
otherwise dispose of the PRODUCT on a temporary or permanent basis
except as expressly provided herein.

6\. **TERMINATION**. This license is effective for one year from date of
purchase of PRODUCT. This License will terminate automatically without
notice from USPS if you fail to comply with any provision of this
License. Upon termination you shall destroy the written materials and
all versions of the PRODUCT.

**Disclaimer of Warranty and Limited Warranty**

THE PRODUCT AND ACCOMPANYING WRITTEN MATERIALS (INCLUDING INSTRUCTIONS
FOR USE) ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. FURTHER,
USPS DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING
THE USE, OR THE RESULTS OF THE USE OF THE PRODUCT OR WRITTEN MATERIALS
IN TERMS OR CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHER
QUALITIES.

USPS warrants to the original LICENSEE that (a) the media on which the
PRODUCT is recorded is free from defects in materials and workmanship
under normal use and service for a period of ninety (90) days from the
date of delivery as evidenced by a copy of the receipt. Further, USPS
hereby limits the duration of any implied warranty (ies) on the PRODUCT
to the respective periods stated above. Some states do not allow
limitations on duration of implied warranty, so the above limitation may
not apply to you.

USPS' entire liability and your exclusive remedy shall be, at USPS
option, either (a) return of the purchase price or (b) replacement of
the PRODUCT that does meet USPS Limited Warranty and which is returned
to USPS with a copy of the receipt. If failure of the PRODUCT has
resulted from accident, abuse, or misapplication, USPS shall have no
responsibility to replace the PRODUCT or refund the purchase price. Any
replacement will be warranted for the remainder of the original warranty
period or thirty (30) days, which ever is greater.

**Manufacturer**

Manufacturer is United States Postal Service, 475 LENFANT PLZ SW,
WASHINGTON, DC 20260-6803. Should you have any questions concerning this
PRODUCT or Agreement, please call our Customer Support Department at
1-800-238-3150 or make contact in writing to:

**CUSTOMER CARE DEPARTMENT**

**NATIONAL CUSTOMER SUPPORT CENTER**

**UNITED STATES POSTAL SERVICE**

**6060 PRIMACY PKWY STE 201**

**MEMPHIS TN 38188-0001**

# AIS VIEWER CD-ROM INSTALLATION INSTRUCTIONS 

#  

***Note:** Before you start the installation process, please close any
open application(s).*

1.  Insert the AIS Viewer CD into the CD-ROM drive.

2.  Click the Start button, and then choose Run.

3.  Type the letter of the CD-ROM drive plus: \\setup.exe.

> **Example: D:\\SETUP.EXE E:\\SETUP.EXE**
>
> ![](media/image8.png){width="3.402083333333333in"
> height="1.8645833333333333in"}

4.  Click OK.

5.  Follow the on-screen instructions.

> ***Note:** Complete installation may take several minutes depending on
> which Windows operating system your computer is using. Your system may
> reboot itself and then continue with the installation process. Please
> check "Yes" on the End User License Agreement Screen after reading and
> agreeing to the license. Continue to follow the instructions until you
> see the "Maintenance Completed" Screen. After clicking this, you will
> be returned to your desktop screen.*

## AIS Viewer Usage

1.  To open the AIS Viewer software, click the *Start* button.
    ![](media/image9.png){width="1.0979166666666667in"
    height="0.7916666666666666in"}

2.  Choose *Programs, AIS Viewer, AIS Viewer Application* or

> 3\. Double click the *AIS Viewer Application desktop* Icon.

. The *AIS Viewer Manager* will appear on the screen to continue with
the installation.

## Customer Key Code

![](media/image10.png){width="5.401388888888889in"
height="3.332638888888889in"}

To continue with the installation of the AIS Viewer application, please
contact our Customer Service Department at 800-238-3150 for the assigned
*AIS Viewer Client Key*. This will enable the product and set the number
of days the product is accessible.

*Note: When the number of days remaining is 0, and the feature is
disabled, call our Customer Service Department to re-order the
product(s).*

**ADDRESS MATCHING ENGINE INSTALLATION INSTRUCTIONS**

After the application has been completely installed, the *Address
Matching Engine* installs automatically to the default CD-ROM drive.

## Address Matching Engine 

![](media/image11.png){width="4.251388888888889in" height="1.6875in"}

1.  Click *Install Address Engine* and the selected features will be
    enabled.

*Note: Monthly reinstallation of the Address Matching Engine will be
necessary to update your system with any current changes.*

# 

# MENU FUNCTIONS

This section will help you navigate through the functions and reporting
tools of the AIS Viewer Application Menu Bar. The Menu bar across the
top of your screen contains the following functions: File, View, Tools,
Installation and Help

![](media/image12.png){width="1.0416666666666666e-2in"
height="1.0416666666666666e-2in"}**Example: Menu Bar**

![](media/image13.png){width="5.746527777777778in"
height="0.6555555555555556in"}

**MENU FUNCTIONS**

[]{#__RefHeading___Toc74631334 .anchor}**File**

The toolbar *File* provides two options:

-   *Print Setup* - allows you to select a printer, paper source and
    print orientation.

-   *Exit* --closes *AIS Viewer Application*.

**Example: *File* from the Menu Bar**

![](media/image14.png){width="6.126388888888889in" height="0.7125in"}

**Example: *Print Setup* Option**

![](media/image15.png){width="4.29375in" height="3.270138888888889in"}

**MENU FUNCTIONS**

[]{#__RefHeading___Toc74631335 .anchor}**View**

*View* provides the option to display the *Toolbar* or *Status Bar*.

Clicking on either will allow you to see the setting of the screen.

**Example: *View* from the Menu bar**

![](media/image16.png){width="5.450694444444444in"
height="0.9166666666666666in"}

[]{#__RefHeading___Toc74631336 .anchor}**Reports**

*Reports* lists the five different products available.

-   Address Lookup

-   City/State/Delivery Type Retrieval

-   County Name Retrieval

-   Delivery Statistics Retrieval

-   ZIP+4 Retrieval

*Note: For more information on Reports, please see the AIS Viewer
Reports section of this guide.*

**Example: *Reports* from the Menu bar**

![](media/image17.png){width="5.239583333333333in"
height="1.3645833333333333in"}

**MENU FUNCTIONS**

## Tools

*AIS Viewer Key Manager* is used to retrieve the Customer Key Code when
the product days have expired (0 days remaining) and the product is
disabled, or to activate another product. Call Customer Service at
800-238-3150 to renew the subscription.

*Previous Screen* allows you to return to the previous screen from a
report.

**Example: T*ools* from the Menu bar**

![](media/image18.png){width="5.986111111111111in"
height="0.8333333333333334in"}

## 

## Installation

Reinstallation of the *Address Matching Engine* should be updated
monthly when you receive the updated CD-ROM product.

**Example: *Installation* from the Menu bar**

![](media/image19.png){width="5.986111111111111in"
height="0.8541666666666666in"}

**MENU FUNCTIONS**

## 

## R**eadMe**

This function provides documentation on the installation and user
friendly procedures for the *AIS Viewer Application*.

## Help

*Help* provides the version number and United States Postal Service^®^
copyright statement*. Information to be added at a later date.*

**Example: *Help* on the Menu bar**

![](media/image20.png){width="6.001388888888889in"
height="0.8638888888888889in"}

#  

![](media/image21.wmf){width="1.1256944444444446in"
height="0.8104166666666667in"}![](media/image22.wmf){width="0.8756944444444444in"
height="0.8486111111111111in"}

# AIS VIEWER REPORTS

The report option on the Menu Bar list five options: *Address Lookup*,
*City/State/Delivery Type Retrieval*, *County Name Retrieval*, *Delivery
Statistics* *Retrieval* and *ZIP+4 Retrieval*. An optional sort routine
is available to resort the output by sorting one header at a time. Click
on a single column heading and the results can be sorted in alphabetical
or numerical order.

## Report Print Options

Below is an example of a printout of a report that contains 82,839
records to be printed on 2128 pages. You can select pages to be printed
from the *Print Review* screen by clicking on the printer Icon and
selecting the page(s) to print.

**Example: Report Print Option sorted by the ZIP Code®**

![](media/image23.png){width="5.872222222222222in"
height="4.679166666666666in"}

**REPORTS**

## Address Lookup

Address Lookup is a quick way of looking up a ZIP + 4 for an individual
address. This function is addressing-specific. To save time, you can key
in a ZIP Code or a city/state after you have keyed in the address. The
report also provides you with the carrier route number, county number,
delivery point code, and check digit.

*NOTE: The delivery point and check digit do not appear on multiple
responses.*

**Example: Sample Address on Lookup Screen**

![](media/image24.png){width="5.280555555555556in"
height="3.4159722222222224in"}

### Example: Report Results from Sample Address

![](media/image25.png){width="5.865277777777778in"
height="1.6215277777777777in"}

**REPORTS**

## City/State/Delivery Type Retrieval

The city state portion is a comprehensive list of ZIP Codes and the
city, county, and post office names associated with those ZIP Codes. It
can be used to validate the city name and ZIP Code of a mailing address.
You can search for information with the lookup options:

-   City

-   State

-   City and State

-   City Finance Number

-   ZIP Code

-   Delivery Type

Press *Enter* on the keyboard or click *Generate Report* on the report
screen after the selected criteria has been entered. This will generate
a report for viewing or printing. In order to view the entire report on
screen, it will be necessary to use the scroll bars.

### Example: City Option Lookup

![](media/image26.png){width="4.997916666666667in"
height="2.365972222222222in"}

![](media/image27.png){width="5.758333333333334in"
height="1.6979166666666667in"}

**REPORTS**

## Delivery Type Lookup Options

**Example: Delivery Type Lookup option**

![](media/image28.png){width="5.497222222222222in"
height="2.727777777777778in"}

### Example: Report Result from Sample Lookup

![](media/image29.png){width="5.872916666666667in"
height="1.6868055555555554in"}

**REPORTS**

## 

## County Name Retrieval

### Example: Sample lookup screen for county name retrieval

![](media/image30.png){width="4.498611111111111in" height="1.96875in"}

**Sample: County Name and State Report**

![](media/image31.png){width="5.868055555555555in"
height="1.8444444444444446in"}

**REPORTS**

## 

## **Delivery Statistics Retri**eval

### Example: Sample lookup screen for Delivery Statistics 

![](media/image32.png){width="4.625694444444444in"
height="1.854861111111111in"}

**Example: Report result from sample lookup**

![](media/image33.png){width="5.747916666666667in"
height="1.663888888888889in"}

**REPORTS**

## ZIP + 4 Retrieval

ZIP + 4 Retrieval is used when you want to search for specific data or
individual street information. You can search for a specific street name
or all streets by:

-   Street and ZIP Code

-   Street, City, and State

-   City and State

-   ZIP Code

After you have made your selection criteria, you will need to press
Enter or Click *Generate Report*. This will generate a report for
viewing or printing. In order to view the entire report on your screen,
it will be necessary to use the scroll bars.

*Note: For a definition of the column headers, please refer to the
Glossary.*

### ZIP + 4 Retrieval Lookup Options

*Note: When entering an address, do not enter the physical street
number. Only enter the street name.*

### Example: Street and ZIP Code Option

![](media/image34.png){width="5.872916666666667in"
height="2.8805555555555555in"}

**Example: Report Result from ZIP+4 L**ookup screen

  ------ ------- ------ ----- -------- -------- ------ ------ ------ ----- --------- -------- ----- ------ ----- -------- -------- --------
  Rec    ZIP     Carr   Pre   Street   Suffix   Post   Prim   Prim   OEB   Firm Name Abbrev   Sec   Sec    OEB   Add-on   Add-on   County
  Type   Code    ID     Dir   Name              Dir    Low    High                            Low   High         Low      High     Number

  H      48706   C005   S     Wenona   St              200    200    E     Allen     Ste      194   195    B     8820     8820     017
                                                                           Medical                                                 
  ------ ------- ------ ----- -------- -------- ------ ------ ------ ----- --------- -------- ----- ------ ----- -------- -------- --------

#  

# **GLOSSARY** 

**Abbrev (Abbreviations)**

Abbreviate directionals to the appropriate one or two character
abbreviation.

**Address Primary Name**

Primary Name of a street without a directional or suffix.

**Asterisk**

The asterisk represents a wildcard to search by all carrier routes or
all record types in the ZIP + 4 Retrieval option.

**Carrier Route Delivery Number (Carr ID)**

This is also referred to as a *CRID* which is assigned to a mail
delivery or collection route within a 5-digit ZIP Code. There are five
types:

B = PO Box

H = Highway contract

R = Rural route

C = City delivery

G = General Delivery

**County Number**

The Federal Information Processing Standards (FIPS) code assigned to a
given county or parish within a state. In Alaska, it identifies a region
within the state. If APO/FPO and the record type is "S", "H", or "F",
the county number will be blank.

**Delivery Point**

The Delivery Point Code is the finest depth of code to which a mail
piece can be sorted by its address. It is usually the 11-digit numeric
code formed from the ZIP+4 and represented by the delivery point barcode
(DPBC).

**Firm Name**

The firm name is the name of firm or business.

**Menu Options**

This is the function that is displayed across the top of your screen. It
includes: *File, View, Reports, Tools, Installation, ReadMe,* and
*Help*. For a better understanding of these options, please see the
section "Menu Functions".

**O/E/B**

The abbreviation O/E/B indicates if a ranged number contains odd, even,
or both odd and even numbers in the range of numbers.

**Post Dir**

Post Directional indicator for street directions. (N, SE, E, W, NE, NW,
SE, SW)

**Pre Dir**

Pre-directional indicator for street directions. (N, S, E, W, NE, NW,
SE, SW)

**Prim Low (Primary Low)**

The Primary Low is the low-end address in a range of addresses -- often
referred to as house number.

**Prim High (Primary High)**

The Primary High is the high-end address in a range of addresses --
often referred to as house number.

**Record Type**

An alpha value that identifies the type of data in the record. Record
type codes include the following:

F = Firm or business address

G = General delivery

H = High-rise

P = PO Box

R = Rural route/highway contact

S = Street

**Sec Abbr**

A descriptive code used to identify the type of secondary address. (Apt,
Ste, F1, etc.)

**Sec Low (Address Secondary Low)**

Code that describes an apartment, room, suite, space, floor or other
secondary addressing numeric or alphanumeric that follows a street
address. The low-end secondary address component in a range of secondary
addresses.

**Sec High (Address Secondary High)**

Code that describes an apartment, room, suite, space, floor or other
secondary addressing numeric or alphanumeric that follows a street
address. The high-end secondary address component is in a range of
secondary addresses.

**Status Bar**

The status bar is the strip along the bottom of the screen that may
include the current date and time, the position of the cursor on your
screen, etc.

**Street Name**

The street name is the official name of a street as assigned by a local
governing authority. The Street Name field contains only the street name
and does not include directionals or suffixes.

**Suffix**

Suffix is a code that is the standard USPS abbreviation for the trailing
designator in a street address. (ST, AVE, RD, etc)

**Tool Bar**

The tool bar is a horizontal strip of buttons near the top of a window
that provides shortcuts for commonly used commands.

**ZIP Add-On High**

The ZIP add-on high number is the last four positions of a ZIP + 4 Code;
the high end ZIP add-on of the last ZIP + 4 in a consecutive series of
ZIP + 4 codes assigned to the delivery address.

**ZIP Add-On Low**

The ZIP add-on low is the last four positions of a ZIP + 4 code; the
low-end ZIP add-on of the first ZIP + 4 in a consecutive series of ZIP +
4 codes assigned to the delivery address.

**ZIP Code**

A ZIP Code is a 5-digit code that identifies a specific geographic
delivery area. ZIP Codes can represent an area within a state, an area
that crosses state boundaries (unusual condition), or a single building
or company that has a very high mail volume. ZIP is an acronym for Zone
Improvement Plan.