# APPENDIX A: POSITION DESCRIPTIONS REVIEWED

**Appendix to Benchmark Position Descriptions**

**Listing of Position Descriptions Reviewed In Development of
Benchmarks**

This appendix provide additional information relative to Section 7 of
the report.

[Positions Descriptions in State TMCs:]{.underline}

INFORM---New York Center

-   Operator I (Entry level)

-   Operator II (Traffic Management position under direct-moderate
    supervision)

-   Operator III (Senior Level Shift Operator; moderate---light
    supervision)

-   Operator IV (Trainee Level Position towards Operations Supervisor)

-   Operations Supervisor (Professional level responsible for daily
    operations)

City of Las Vegas TMC Office

-   Traffic Communication Technician I and II

-   Traffic Systems Engineering Supervisor

-   Senior Traffic Signal Technician;

-   Traffic Signal Technician I and II

-   Network Systems Technician;

-   Senior Intelligent Transportation Systems Technician

Maryland Chart, Statewide Operations Center

[Descriptions:]{.underline}

-   Highway Operations Technician I, Salary Grade 9(\$23,722\--\$36,541)

-   Highway Operations Technician II, salary Grade
    11(\$26,958\--\$41,641)

-   Highway Operations Technician III, Salary Grade
    12(\$28,749\--\$44,453)

-   Highway Operations Technician IV, Salary Grade
    14(Supervisor)(\$32,715-\$50,700)

-   Emergency Response Technician, Salary Grade 11

-   Emergency Response Technician, Salary Grade 12

[Position Evaluation Statements:]{.underline}

-   HOT I, Entry Level Highway Operations Technician

-   HOT II, 2ND Developmental Highway Operations Technician

-   HOT III, Full Performance Level Highway Operations Technician, Team
    Leader

-   HOT IV, 1st Level Supervisor for HOT I, HOT II and HOT III
    Technicians

State of Georgia, Transportation Department, Transportation Management
Center (TMC)

-   TMC Operations Manager

-   Transportation Management Engineer (Supervisor on-the-floor)

-   Transportation Management Center Console Operator, Grade 10

-   Transportation Management Center Console Operator, Trainee, Grade 8

Utah Department of Transportation

-   Operator Trainee

-   Operator I (2nd Developmental Level)

-   Operator II (Full Performance Level)

-   Operator III (Responsible to coordinate day-to-day operations)

Minneapolis, DOT, Traffic Management Center

-   Student Worker-Paraprofessional, Operations Intern

-   Transportation Program Specialist 1, Individual Contributor Position

-   North Operator (Traffic Management Center)

-   South Operator (Traffic Management Center)

-   Weekend Operator (Traffic Management Center)

-   Dispatcher

-   Traveler Information Operator

-   Broadcaster

**[Occupations, Series and Positions Reviewed in the Federal
Classification System:]{.underline}**

-   U.S. Office of Personnel Management (OPM) Occupational Series
    Definitions and Factor Evaluation Guides for:

-   Computer Operation Series, GS-332;

-   Computer Clerk and Assistant Series, GS-335;

-   Management and Program Clerical and Assistance Series, GS-344

-   Telecommunications Processing Series, GS-390

-   Telecommunications Series, GS-391

-   Administrative Work in the Information Technology Group, GS-2200

-   OPM Occupational Series Descriptions and Definitions for:

-   Air Traffic Control Series, GS-2152 (Federal Aviation
    Administration)

-   Electrical Engineering Series, GS-850

-   Computer Engineering Series, GS-854

-   Electronics Technician Series, GS-856

-   Engineering Technician Series, GS-802,

-   Equipment Specialist Series, GS-1670

**Position Descriptions from the Office of Information Resources
Management, Indian Health Service, the National Institutes of Health and
the FAA**:

-   Computer Operator, GS-332-9,

-   Telecommunications Assistant, GS-394-9

-   Computer Systems Analyst, GS-334-12

-   Computer Systems Analyst, GS-334-12 (Help Desk)

-   Computer Specialist, GS---334-12(Network Administration)

-   Computer Systems Analyst, GS-334-13

**Position Descriptions from the Federal Aviation Administration**

-   Air Traffic Systems Control Specialist (Automated Flight Service
    Stations), GS-2152-9

-   Air Traffic Systems Control Specialist (Automated Station),
    GS-2152-11

-   Telecommunications Specialist, FAA, GS-391-5/7

Other Reference Documents:

1\. Chesapeake Highway Advisories Routing Traffic (CHART) Operations
Manual, prepared by the Maryland State Highway Administration. Manual
includes: Chart Overview and Objectives, Radio Communications, TAR
(Traveler Advisory Radio); VMS (Variable Message Signs); Cameras, SOC
(State Operations Center) Guidelines; Chart Operational Facilities Other
than the SOC, Directional Guidelines (Traffic Management)

2\. Guidelines for Training New Employees at CHART;

3.  Bridgeport, Conn. Operations Center Functional Statement