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AAR-100

**Human Factors Newsletter \# 00-13**

**(July 15, 2000 -- July 28, 2000)**

-   **Air Carrier Training:** Human factors researchers at the
    University of Texas conducted observer training for an upcoming Line
    Operations Safety Audit (LOSA) at Continental Airlines. The two-day
    course also gave attending industry experts and other airlines an
    opportunity to learn about LOSA methodology and data collection.
    Attending guests included former Vice Chairman of the NTSB Robert
    Francis, as well as representatives from the FAA, ATA, US Airways,
    Southwest Airlines, and NASA Ames Research Center. (E. Edens,
    AAR-100)

-   **Cabin Safety:** The Cabin Safety Research Technical Group met at
    the Technical Center on July 18-20, 2000. The technical group
    coordinates and cooperates on research to improve cabin safety. At
    the meeting were representatives from the U.S., United Kingdom,
    France, Italy and Canada. Agenda items included prioritization of
    R&D, updating the Cabin Safety Program Plan, crashworthiness update,
    accident database, etc. Also, after much deliberation it was decided
    the International Cabin Safety Research Conference, sponsored every
    three years by the FAA, JAA, Transport Canada and the Japan Civil
    Aviation Bureau will again be hosted by the Technical Center. The
    conference will be held at the Taj Mahal Hotel and Casino in
    October 2001. (G. Embrey-Brock, AAR-1)

-   **Human Factors Award**: At ceremonies at the William J. Hughes
    Technical Center, Kenneth Allendoerfer (ACT-530) was named the
    Distinguished Employee of the Year. Kenneth was cited for:
    outstanding human factors efforts on multiple systems (STARS, SAWS,
    OASIS, and AFSS Voice Switch); proposals for additional human
    factors efforts (weather graphics and Terminal P3I); publications
    and presentations; work on the Human Factors Branch and Technical
    Center websites; and his support on colleagues\' projects. (M.
    McAnulty, FAATC)

-   **AFSS Voice Switch CHI:** Researchers at the William J. Hughes
    Technical Center conducted a three-day Early User Involvement Event
    (EUIE) for the Automated Flight Service Station (AFSS) Voice Switch
    Program (AND-320). The AFSS Voice Switch will replace the current
    AFSS air-ground and ground-ground communications systems with a
    modern, more-flexible system. The new system includes touch screens
    that specialists will use to activate radio frequencies, receive
    pilot phone calls, and conduct other flight service operations. A
    prototype computer-human interface (CHI) for the switch was
    developed by ACT-530 in collaboration with AND, ARR, and NAATS. The
    EUIE was designed to collect user feedback and validate the
    prototype CHI design. Flight service specialists completed a variety
    of common tasks using the CHI prototype and provided feedback to
    human factors personnel. The feedback will guide changes to the CHI
    prototype which will be incorporated into the system
    specification.(K. Allendoerfer, FAATC)

-   **Air Traffic Control Tower Metrics Project**: Human Factors
    researchers at the William J. Hughes Technical Center visited
    Philadelphia and Newark air traffic control towers. The purpose of
    the visits was to observe tower operations and develop human factors
    measures for the tower cab environment. (R. Sollenberger, FAATC).

-   **General Aviation:** CAMI representatives participated in the
    General Aviation Manufacturers Association (GAMA) General Aviation
    Human Factors Guidelines Document meeting that was held at the
    Wichita Aviation Certification Office in Wichita, KS. The meeting
    was devoted to reviewing and revising the document, with a final
    draft available for release at the end of July. (D. Beringer, CAMI)

-   **Runway Safety Program:** CAMI representatives participated in a
    meeting of the Runway Safety Program Team Human Factors Steering
    Committee (HFSC) in Washington, D.C. The committee reviewed and
    conceptually developed the project areas, research plans, and
    project funding for FY-01 based on the output from the Human Factors
    and Runway Safety Symposium. The HFSC is comprised of human factors
    representatives from FAA research organizations, other government
    agencies, and academia. (J. Pounds, CAMI)

-   **Flight Strips:** A CAMI researcher visited the Chicago Air Route
    Traffic Control Center to collect data for the Flight Strip
    Observation Study. Data collection was completed successfully. The
    third and final data collection effort will take place at the
    Atlanta Center in August, 2000. (C. Manning, CAMI)

-   **Safe Flight 21:** Human factors specialists from the Technical
    Center, CAMI, Volpe, and NASA participated in flight simulations and
    meetings at MITRE to develop the test plan for the ADS-B OpEval in
    Louisville in October 2000. The OpEval is a joint effort between the
    FAA and the Cargo Airlines Association. Basic decisions were reached
    about the primary flight profiles and evaluation approach. Further
    efforts are required to finalize the mixed versus partial equipage
    issue and the surface situation awareness issue. (M. McAnulty,
    FAATC; K. Joseph, S. Mills, R. Prinzo, CAMI; A. Yost, E. Nadler,
    Volpe)

-   **ATC Communication:** CAMI representatives conferred with
    scientists at the William J. Hughes Technical Center regarding data
    from the collaborative study on R-side and D-Side ATC communication
    exchanges. The result of preliminary analysis suggests that three
    factors drive communication exchanges. These include aspects of the
    individual, properties

> of the controller function (i.e. R-side or D-Side), and the overall
> workload. (E. Fiedler, L. Bailey, CAMI)

-   **Collaborative Decision-making:** CAMI representatives participated
    in a meeting on the Collaborative Decision-Making research agenda
    and grant proposals with AAR-100 and Air Traffic sponsor
    representatives. Briefings were provided regarding research plans of
    scientists from Ohio State University, Ohio University, and Kansas
    State University. (P. Krois, AAR-100; D. Broach, R. Prinzo, CAMI)

-   **SATORI:** CAMI representatives, in coordination with personnel
    from the Indianapolis En Route Center, provided a SATORI scenario
    demonstration to Department of Justice (DOJ) representatives. DOJ
    expressed an interest in SATORI regarding an incident where the
    pilot of a DOJ aircraft was involved in a possible pilot deviation.
    (J. Pounds, D. Rester, CAMI)

# ***More information on human factors research can be found at***

***the FAA Human Factors (AAR-100) web site***
[http://www.hf.faa.gov](http://www.hf.faa.gov/)

######### Mark D. Rodgers

FAA (AAR-100)

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## **July 30 -- August 4, 2000-** 14th Triennial Congress of the International Ergonomics Association and the Human Factors and Ergonomics Society 44th Annual Meeting "IEA 2000/HFES 2000", San Diego Marriott Hotel and Marina, San Diego, CA [[http://iea2000.hfes.org/]{.underline}](http://hfes.org/Meetings/AM-1999.html)

***August 22-24**- 2^nd^ Workshop on Risk Analysis and Safety
Performance Measurement in Aviation, William J. Hughes Technical Center,
Atlantic City, NJ*
[http://www.rci.rutgers.edu](http://www.rci.rutgers.edu/)

**August 27-September 1, 2000-** 22^nd^ International Council of the
Aeronautical Sciences (ICAS) Congress, Harrogate, UK
<http://www.aiaa.org/calendar/icas00cfp.html>

## **August 28-31, 2000**- SAE G-10 Meeting, Shelter Point Hotel, San Diego, CA

##### September 12-14- The International Avionics Exhibition, Parc des Expositions de Toulouse, Toulouse, France [***http://www.spearhead.co.uk/***](http://www.spearhead.co.uk/)

##### September 18-21, 2000- Sixth Annual Flight Simulator Engineering & Maintenance Conference, Centre De Congres, Toulouse, France [***http:/www.arinc.com***]()

***September 19-22, 2000-** 13^th^ International Technology Meeting,
Institute of Navigation, Satellite Division, Salt Lake City Convention
Center, Salt Lake City, UT* <http://www.ion.org/>

***October 4-6, 2000-** RTCA 2000 Annual Symposium, Sheraton Premiere
Hotel, Tyson's Corner, VA (no Web site)*

**October 10-12, 2000-** World Aviation Congress and Exposition, Town
and Country Hotel, San Diego, CA
<http://www.sae.org/calendar/wac00/index.htm>

**October 15-19, 2000-** Human Performance, Situation Awareness &
Automation: User-Centered Design for a New Millennium, Marriott
Riverfront, Savannah, GA <http://www.ie.msstate.edu/hpsaa/index.html>

***October 30-November 1, 2000**-Aviation 2000 Exhibition and
Conference, Omni Shoreham Hotel, Washington, DC*
<http://www.aviationtoday.com/aviation2000>

***October 31-November 2, 2000**- 10^th^ International Aviation Security
Human Factors Technical Advisory Group Meeting at SEATAC Airport,
Washington.*

####### November 15-16, 2000- Avionics 2000, 14^th^ Annual Conference and Exhibition, Renaissance London Heathrow Hotel, UK [***http://www.era.co.uk/conf/confpage.htm***](http://www.era.co.uk/conf/confpage.htm)

######## **October 2001**- Annual Cabin Safety Research Technical Group Meeting, Taj Mahal Hotel and Casino, Atlantic City, NJ

## Note: Calendar events in Italics are new since the last Newsletter

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Comments or questions regarding this newsletter?

Please contact Bill Berger at (202) 267-8532

or via e-mail at [bill.ctr.berger
\@faa.gov](mailto:bill.ctr.berger@faa.gov)