**AUTHORIZED FEDERAL SUPPLY SERVICE\
INFORMATION TECHNOLOGY SCHEDULE PRICELIST\
GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY\
EQUIPMENT, SOFTWARE AND SERVICES**

> Special Item No. 132-51 Information Technology Professional Services
>
> *Note: All non-professional labor categories must be incidental to and
> used solely to support hardware, software and/or professional
> services, and cannot be purchased separately.*

#### 

#### SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

> FPDS Code D302 IT Systems Development Services\
> FPDS Code D307 Automated Information Systems Design and Integration
> Services\
> FPDS Code D308 Programming Services\
> FPDS Code D311 IT Data Conversion Services\
> FPDS Code D399 Other Information Technology Services, Not Elsewhere
> Classified

***Note 1:** All non-professional labor categories must be incidental to
and used solely to support hardware, software and/or professional
services, and cannot be purchased separately.*

***Note 2:** Offerors and Agencies are advised that the Group 70 --
Information Technology Schedule is [not]{.underline} to be used as a
means to procure services which properly fall under the Brooks Act.
These services include, but are not limited to, architectural,
engineering, mapping, cartographic production, remote sensing,
geographic information systems, and related services. FAR 36.6
distinguishes between mapping services of an A/E nature and mapping
services which are not connected nor incidental to the traditionally
accepted A/E Services.*

***Note 3:** This solicitation is not intended to solicit for the
reselling of IT Professional Services, except for the provision of
implementation, maintenance, integration, or training services in direct
support of a product. Under such circumstances the services must be
performance by the publisher or manufacturer or one of their authorized
agents.*

![](media/image1.png){width="2.9868055555555557in"
height="0.4930555555555556in"}

**Forum One Communications Corporation**

**2200 Mt. Vernon Avenue**

**Alexandria, VA 22301**

**703-548-1855**

**www.forumone.com**

> **Contract Number: GS-35F-0694N\
> **
>
> **Period Covered by Contract: June 13, 2003 through June 11, 2008\
> **

General Services Administration\
Federal Supply Service

> Pricelist current through Modification #\_\_\_\_\_\_\_, dated
> \_\_\_\_\_\_\_\_.
>
> Products and ordering information in this Authorized FSS Information
> Technology Schedule Pricelist are also available on the GSA Advantage!
> System. Agencies can browse GSA Advantage! by accessing the Federal
> Supply Service's Home Page via the Internet at
> <http://www.fss.gsa.gov/>

Table of Contents

[**INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM
NUMBERS
1**](#information-for-ordering-activities-applicable-to-all-special-item-numbers)

[**TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)
PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)
7**](#terms-and-conditions-applicable-to-information-technology-it-professional-services-special-item-number-132-51)

[**USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT
PROGRAMS
20**](#usa-commitment-to-promote-small-business-participation-procurement-programs)

[**BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE
21**](#best-value-blanket-purchase-agreement-federal-supply-schedule)

[**FORUM ONE GSA SCHEDULE PRICE LIST
25**](#forum-one-gsa-schedule-price-list)

# INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS

**SPECIAL NOTICE TO AGENCIES:**

#### Small Business Participation

> SBA strongly supports the participation of small business concerns in
> the Federal Supply Schedules Program. To enhance Small Business
> Participation SBA policy allows agencies to include in their
> procurement base and goals, the dollar value of orders expected to be
> placed against the Federal Supply Schedules, and to report
> accomplishments against these goals.
>
> For orders exceeding the micropurchase threshold, FAR 8.404 requires
> agencies to consider the catalogs/pricelists of at least three
> schedule contractors or consider reasonably available information by
> using the GSA Advantage! on-line shopping service (www.fss.gsa.gov).
> The catalogs/pricelists, GSA Advantage! and the Federal Supply Service
> Home Page (www.fss.gsa.gov) contain information on a broad array of
> products and services offered by small business concerns.
>
> This information should be used as a tool to assist ordering
> activities in meeting or exceeding established small business goals.
> It should also be used as a tool to assist in including small, small
> disadvantaged, and women-owned small businesses among those considered
> when selecting pricelists for a best value determination.
>
> For orders exceeding the micro-purchase threshold, customers are to
> give preference to small business concerns when two or more items at
> the same delivered price will satisfy their requirement.
>
> **1. Geographic Scope of Contract:**
>
> The minimum acceptable geographic scope of contract is the 48
> contiguous states and the District of Columbia.
>
> **2. Contractor\'s Ordering Address and Payment Information:**

Orders:\
Forum One Communications\
Attn: GSA Orders\
2200 Mt. Vernon Avenue\
Alexandria, VA 22301

Remittance:\
Forum One Communications\
Attn: GSA Remittance\
2200 Mt. Vernon Avenue\
Alexandria, VA 22301

> Contractors are required to accept credit cards for payments equal to
> or less than the micro‑purchase threshold for oral or written delivery
> orders. Credit cards **will** be acceptable for payment above the
> micro-purchase threshold. In addition, bank account information for
> wire transfer payments will be shown on the invoice.
>
> The following telephone numbers can be used by ordering activities to
> obtain technical and/or ordering assistance:

\(703\) 548-1855 Technical Assistance\
(703) 548-1855 Ordering Assistance

> **3. LIABILITY FOR INJURY OR DAMAGE**
>
> The Contractor shall not be liable for any injury to ordering activity
> personnel or damage to ordering activity property arising from the use
> of equipment maintained by the Contractor, unless such injury or
> damage is due to the fault or negligence of the Contractor.
>
> **4. Statistical Data for Government Ordering Office Completion of
> Standard Form 279:**
>
> Block 9: G. Order/Modification Under Federal Schedule\
> Block 16: Data Universal Numbering System (DUNS) Number: 09-412-5619\
> Block 30: Type of Contractor - B. Other Small Business\
> Block 31: Woman-Owned Small Business - No**\
> **Block 36: Contractor\'s Taxpayer Identification Number (TIN):
> 943261569
>
> **4a. CAGE Code:** 1UQY9\
> **4b.** Contractor **has** registered with the Central Contractor
> Registration Database.
>
> **5. FOB Destination**
>
> **6. DELIVERY SCHEDULE**
>
> a\. TIME OF DELIVERY: The Contractor shall deliver to destination
> within the number of calendar days after receipt of order (ARO), as
> set forth below:
>
> SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)

132-51 As agreed between the

Contractor and ordering

activity

> b\. URGENT REQUIREMENTS: When the Federal Supply Schedule contract
> delivery period does not meet the bona fide urgent delivery
> requirements of an ordering activity, ordering activities are
> encouraged, if time permits, to contact the Contractor for the purpose
> of obtaining accelerated delivery. The Contractor shall reply to the
> inquiry within 3 workdays after receipt. (Telephonic replies shall be
> confirmed by the Contractor in writing.) If the Contractor offers an
> accelerated delivery time acceptable to the ordering activity, any
> order(s) placed pursuant to the agreed upon accelerated delivery time
> frame shall be delivered within this shorter delivery time and in
> accordance with all other terms and conditions of the contract.
>
> **7. Discounts:** Prices shown are NET Prices; Basic Discounts have
> been deducted.
>
> a\. Prompt Payment: 0% - 30 days from receipt of invoice or date of
> acceptance, whichever is later.\
> b. Quantity - None\
> c. Dollar Volume - None\
> d. Government Educational Institutions -- offered the same discounts
> as all other Government customers.
>
> e\. Other - None
>
> **8. Trade Agreements Act of 1979, as amended:**
>
> All items are U.S. made end products, designated country end products,
> Caribbean Basin country end products, Canadian end products, or
> Mexican end products as defined in the Trade Agreements Act of 1979,
> as amended.
>
> **9. Statement Concerning Availability of Export Packing:** Not
> Applicable
>
> **10. Small Requirements:** The minimum dollar value of orders to be
> issued is \$81.61.
>
> **11. Maximum Order** (All dollar amounts are exclusive of any
> discount for prompt payment.)
>
> a\. The Maximum Order value for the following Special Item Numbers
> (SINs) is \$500,000:
>
> Special Item Number 132-51 - Information Technology (IT) Professional
> Services.
>
> **12. USE OF FEDERAL SUPPLY SERVICE INFORMATION TECHNOLOGY SCHEDULE
> CONTRACTS.** In accordance with FAR 8.404:
>
> \[**NOTE:** Special ordering procedures have been established for
> Special Item Numbers (SINs) 132-51 IT Professional Services and 132‑52
> EC Services; refer to the terms and conditions for those SINs.\]
>
> Orders placed pursuant to a Multiple Award Schedule (MAS), using the
> procedures in FAR 8.404, are considered to be issued pursuant to full
> and open competition. Therefore, when placing orders under Federal
> Supply Schedules, ordering activities need not seek further
> competition, synopsize the requirement, make a separate determination
> of fair and reasonable pricing, or consider small business set-asides
> in accordance with subpart 19.5. GSA has already determined the prices
> of items under schedule contracts to be fair and reasonable. By
> placing an order against a schedule using the procedures outlined
> below, the ordering activity has concluded that the order represents
> the best value and results in the lowest overall cost alternative
> (considering price, special features, administrative costs, etc.) to
> meet the ordering activity's needs.
>
> a\. **Orders placed at or below the micro-purchase threshold.**
> Ordering activities can place orders at or below the micro-purchase
> threshold with any Federal Supply Schedule Contractor.
>
> b\. **Orders exceeding the micro-purchase threshold but not exceeding
> the maximum order threshold.** Orders should be placed with the
> Schedule Contractor that can provide the supply or service that
> represents the best value. Before placing an order, ordering
> activities should consider reasonably available information about the
> supply or service offered under MAS contracts by using the "GSA
> Advantage!" on-line shopping service, or by reviewing the
> catalogs/pricelists of at least three Schedule Contractors and
> selecting the delivery and other options available under the schedule
> that meets the ordering activity's needs. In selecting the supply or
> service representing the best value, the ordering activity may
> consider\--
>
> \(1\) Special features of the supply or service that are required in
> effective program performance and that are not provided by a
> comparable supply or service;
>
> \(2\) Trade-in considerations;
>
> \(3\) Probable life of the item selected as compared with that of a
> comparable item;
>
> \(4\) Warranty considerations;
>
> \(5\) Maintenance availability;
>
> \(6\) Past performance; and
>
> \(7\) Environmental and energy efficiency considerations.
>
> c\. **Orders exceeding the maximum order threshold.** Each schedule
> contract has an established maximum order threshold. This threshold
> represents the point where it is advantageous for the ordering
> activity to seek a price reduction. In addition to following the
> procedures in paragraph b, above, and before placing an order that
> exceeds the maximum order threshold, ordering activities shall\--
>
> Review additional Schedule Contractors'
>
> \(1\) catalogs/pricelists or use the "GSA Advantage!" on-line shopping
> service;
>
> \(2\) Based upon the initial evaluation, generally seek price
> reductions from the Schedule Contractor(s) appearing to provide the
> best value (considering price and other factors); and
>
> \(3\) After price reductions have been sought, place the order with
> the Schedule Contractor that provides the best value and results in
> the lowest overall cost alternative. If further price reductions are
> not offered, an order may still be placed, if the ordering activity
> determines that it is appropriate.
>
> NOTE: For orders exceeding the maximum order threshold, the Contractor
> may:
>
> \(1\) Offer a new lower price for this requirement (the Price
> Reductions clause is not applicable to orders placed over the maximum
> order in FAR 52.216-19 Order Limitations);
>
> \(2\) Offer the lowest price available under the contract; or
>
> \(3\) Decline the order (orders must be returned in accordance with
> FAR 52.216-19).
>
> d\. **Blanket purchase agreements (BPAs).** The establishment of
> Federal Supply Schedule BPAs is permitted when following the ordering
> procedures in FAR 8.404. All schedule contracts contain BPA
> provisions. Ordering activities may use BPAs to establish accounts
> with Contractors to fill recurring requirements. BPAs should address
> the frequency of ordering and invoicing, discounts, and delivery
> locations and times.
>
> e\. **Price reductions.** In addition to the circumstances outlined in
> paragraph c, above, there may be instances when ordering activities
> will find it advantageous to request a price reduction. For example,
> when the ordering activity finds a schedule supply or service
> elsewhere at a lower price or when a BPA is being established to fill
> recurring requirements, requesting a price reduction could be
> advantageous. The potential volume of orders under these agreements,
> regardless of the size of the individual order, may offer the ordering
> activity the opportunity to secure greater discounts. Schedule
> Contractors are not required to pass on to all schedule users a price
> reduction extended only to an individual ordering activity for a
> specific order.
>
> f\. **Small business.** For orders exceeding the micro-purchase
> threshold, ordering activities should give preference to the items of
> small business concerns when two or more items at the same delivered
> price will satisfy the requirement.
>
> g\. **Documentation.** Orders should be documented, at a minimum, by
> identifying the Contractor the item was purchased from, the item
> purchased, and the amount paid. If an ordering activity requirement in
> excess of the micro-purchase threshold is defined so as to require a
> particular brand name, product, or feature of a product peculiar to
> one manufacturer, thereby precluding consideration of a product
> manufactured by another company, the ordering activity shall include
> an explanation in the file as to why the particular brand name,
> product, or feature is essential to satisfy the ordering activity's
> needs.
>
> **13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS
> REQUIREMENTS:** Ordering activities acquiring products from this
> Schedule must comply with the provisions of the Federal Standards
> Program, as appropriate (reference: NIST Federal Standards Index).
> Inquiries to determine whether or not specific products listed herein
> comply with Federal Information Processing Standards (FIPS) or Federal
> Telecommunication Standards (FED-STDS), which are cited by ordering
> activities, shall be responded to promptly by the Contractor.
>
> **13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS
> PUBS):** Information Technology products under this Schedule that do
> not conform to Federal Information Processing Standards (FIPS) should
> not be acquired unless a waiver has been granted in accordance with
> the applicable \"FIPS Publication.\" Federal Information Processing
> Standards Publications (FIPS PUBS) are issued by the U.S. Department
> of Commerce, National Institute of Standards and Technology (NIST),
> pursuant to National Security Act. Information concerning their
> availability and applicability should be obtained from the National
> Technical Information Service (NTIS), 5285 Port Royal Road,
> Springfield, Virginia 22161. FIPS PUBS include voluntary standards
> when these are adopted for Federal use. Individual orders for FIPS
> PUBS should be referred to the NTIS Sales Office, and orders for
> subscription service should be referred to the NTIS Subscription
> Officer, both at the above address, or telephone number (703)
> 487-4650.
>
> **13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS):**
> Telecommunication products under this Schedule that do not conform to
> Federal Telecommunication Standards (FED-STDS) should not be acquired
> unless a waiver has been granted in accordance with the applicable
> \"FED-STD.\" Federal Telecommunication Standards are issued by the
> U.S. Department of Commerce, National Institute of Standards and
> Technology (NIST), pursuant to National Security Act. Ordering
> information and information concerning the availability of FED-STDS
> should be obtained from the GSA, Federal Supply Service, Specification
> Section, 470 East L'Enfant Plaza, Suite 8100, SW, Washington, DC
> 20407, telephone number (202) 619-8925. Please include a
> self-addressed mailing label when requesting information by mail.
> Information concerning their applicability can be obtained by writing
> or calling the U.S. Department of Commerce, National Institute of
> Standards and Technology, Gaithersburg, MD 20899, telephone number
> (301) 975-2833.
>
> **14. SECURITY REQUIREMENTS.** In the event security requirements are
> necessary, the ordering activities may incorporate, in their delivery
> orders, a security clause in accordance with current laws,
> regulations, and individual ordering activity policy; however, the
> burden of administering the security requirements shall be with the
> ordering activity. If any costs are incurred as a result of the
> inclusion of security requirements, such costs will not exceed ten
> percent (10%) or \$100,000, of the total dollar value of the order,
> whichever is less.
>
> **15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES:** Any ordering
> activity, with respect to any one or more delivery orders placed by it
> under this contract, may exercise the same rights of termination as
> might the GSA Contracting Officer under provisions of FAR 52.212-4,
> paragraphs (l) Termination for the ordering activity's convenience,
> and (m) Termination for Cause (See C.1.)
>
> **16. GSA Advantage!**
>
> GSA Advantage! is an on-line, interactive electronic information and
> ordering system that provides on-line access to vendors\' schedule
> prices with ordering information. GSA Advantage! will allow the user
> to perform various searches across all contracts including, but not
> limited to:
>
> \(1\) Manufacturer;\
> (2) Manufacturer\'s Part Number; and\
> (3) Product categories.
>
> Agencies can browse GSA Advantage! by accessing the Internet World
> Wide Web utilizing a browser (ex.: NetScape). The Internet address is
> http://www.fss.gsa.gov/.
>
> **17. PURCHASE OF OPEN MARKET ITEMS**
>
> Open Market Items are also known as incidental items, non-contract
> items, non-Schedule items, and items not on a Federal Supply Schedule
> contract.
>
> For administrative convenience, an ordering activity contracting
> officer may add items not on the Federal Supply Multiple Award
> Schedule (MAS) \-- referred to as open market items \-- to a Federal
> Supply Schedule blanket purchase agreement (BPA) or an individual task
> or delivery order, **only if**-
>
> \(1\) All applicable acquisition regulations pertaining to the
> purchase of the items not on the Federal Supply Schedule have been
> followed (e.g., publicizing (Part 5), competition requirements (Part
> 6), acquisition of commercial items (Part 12), contracting methods
> (Parts 13, 14, and 15), and small business programs (Part 19));
>
> \(2\) The ordering activity contracting officer has determined the
> price for the items not on the Federal Supply Schedule is fair and
> reasonable;
>
> \(3\) The items are clearly labeled on the order as items not on the
> Federal Supply Schedule; and
>
> > \(4\) All clauses applicable to items not on the Federal Supply
> > Schedule are included in the order.
>
> **18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS**
>
> a\. For the purpose of this contract, commitments, warranties and
> representations include, in addition to those agreed to for the entire
> schedule contract:
>
> \(1\) Time of delivery/installation quotations for individual orders;
>
> \(2\) Technical representations and/or warranties of products
> concerning performance, total system performance and/or configuration,
> physical, design and/or functional characteristics and capabilities of
> a product/equipment/ service/software package submitted in response to
> requirements which result in orders under this schedule contract.
>
> \(3\) Any representations and/or warranties concerning the products
> made in any literature, description, drawings and/or specifications
> furnished by the Contractor.
>
> b\. The above is not intended to encompass items not currently covered
> by the GSA Schedule contract.
>
> **19. OVERSEAS ACTIVITIES**
>
> The terms and conditions of this contract shall apply to all orders
> for installation, maintenance and repair of equipment in areas listed
> in the pricelist outside the 48 contiguous states and the District of
> Columbia, except as indicated below:
>
> Not Applicable
>
> Upon request of the Contractor, the Government may provide the
> Contractor with logistics support, as available, in accordance with
> all applicable Government regulations. Such Government support will be
> provided on a reimbursable basis, and will only be provided to the
> Contractor\'s technical personnel whose services are exclusively
> required for the fulfillment of the terms and conditions of this
> contract.
>
> **20. BLANKET PURCHASE AGREEMENTS (BPAs)**
>
> Federal Acquisition Regulation (FAR) 13.303-1(a) defines Blanket
> Purchase Agreements (BPAs) as "...a simplified method of filling
> anticipated repetitive needs for supplies or services by establishing
> 'charge accounts' with qualified sources of supply." The use of
> Blanket Purchase Agreements under the Federal Supply Schedule Program
> is authorized in accordance with FAR 13.303-2(c)(3), which reads, in
> part, as follows:
>
> "BPAs may be established with Federal Supply Schedule Contractors, if
> not inconsistent with the terms of the applicable schedule contract."
>
> Federal Supply Schedule contracts contain BPA provisions to enable
> schedule users to maximize their administrative and purchasing
> savings. This feature permits schedule users to set up "accounts" with
> Schedule Contractors to fill recurring requirements. These accounts
> establish a period for the BPA and generally address issues such as
> the frequency of ordering and invoicing, authorized callers,
> discounts, delivery locations and times. Agencies may qualify for the
> best quantity/volume discounts available under the contract, based on
> the potential volume of business that may be generated through such an
> agreement, regardless of the size of the individual orders. In
> addition, agencies may be able to secure a discount higher than that
> available in the contract based on the aggregate volume of business
> possible under a BPA. Finally, Contractors may be open to a
> progressive type of discounting where the discount would increase once
> the sales accumulated under the BPA reach certain prescribed levels.
> Use of a BPA may be particularly useful with the new Maximum Order
> feature. See the Suggested Format, contained in this Schedule
> Pricelist, for customers to consider when using this purchasing tool.
>
> **21. CONTRACTOR TEAM ARRANGEMENTS**

Contractors participating in contractor team arrangements must abide by
all terms and conditions of their respective contracts. This includes
compliance with Clauses 552.238-74, Contractor's Reports of Sales and
552.238-76, Industrial Funding Fee, i.e., each contractor (team member)
must report sales and remit the IFF for all products and services
provided under its individual contract.

22. **INSTALLATION, DEINSTALLATION, REINSTALLATION**

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in
excess of \$2,000 to which the United States or the District of Columbia
is a party for construction, alteration, or repair (including painting
and decorating) of public buildings or public works with the United
States, shall contain a clause that no laborer or mechanic employed
directly upon the site of the work shall received less than the
prevailing wage rates as determined by the Secretary of Labor. The
requirements of the Davis-Bacon Act do not apply if the construction
work is incidental to the furnishing of supplies, equipment, or
services. For example, the requirements do not apply to simple
installation or alteration of a public building or public work that is
incidental to furnishing supplies or equipment under a supply contract.
However, if the construction, alteration or repair is segregable and
exceeds \$2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will
be responsible for proper administration and enforcement of the Federal
labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon
wage determination will be issued by the ordering activity at the time a
request for quotations is made for applicable construction classified
installation, deinstallation, and reinstallation services under SIN
132-8.

**23. SECTION 508 COMPLIANCE**

If applicable, Section 508 compliance information on the supplies and
services in this contract are available in Electronic and Information
Technology (EIT) at the following:

[www.forumone.com]{.underline}

The EIT standard can be found at:
[www.Section508.gov/](http://www.Section508.gov/).

> **24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.**

Prime Contractors (on cost reimbursement contracts) placing orders under
Federal Supply Schedules, on behalf of an ordering activity, shall
follow the terms of the applicable schedule and authorization and
include with each order --

> \(a\) A copy of the authorization from the ordering activity with whom
> the contractor has the prime contract (unless a copy was previously
> furnished to the Federal Supply Schedule contractor); and
>
> \(b\) The following statement:

This order is placed under written authorization from \_\_\_\_\_\_\_
dated \_\_\_\_\_\_\_. In the event of any inconsistency between the
terms and conditions of this order and those of your Federal Supply
Schedule contract, the latter will govern.

#  {#section-1 .unnumbered}

# TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)

> **1. SCOPE**
>
> a\. The prices, terms and conditions stated under Special Item Number
> 132-51 Information Technology Professional Services apply exclusively
> to IT Services within the scope of this Information Technology
> Schedule.
>
> b\. The Contractor shall provide services at the Contractor's facility
> and/or at the ordering activity location, as agreed to by the
> Contractor and the ordering activity.
>
> **2. PERFORMANCE INCENTIVES**
>
> a\. When using a performance-based statement of work, performance
> incentives may be agreed upon between the Contractor and the ordering
> activity on individual fixed price orders or Blanket Purchase
> Agreements, for fixed price tasks, under this contract in accordance
> with this clause.
>
> b\. The ordering activity must establish a maximum performance
> incentive price for these services and/or total solutions on
> individual orders or Blanket Purchase Agreements.
>
> c\. To the maximum extent practicable, ordering activities shall
> consider establishing incentives where performance is critical to the
> ordering activity's mission and incentives are likely to motivate the
> contractor. Incentives shall be based on objectively measurable tasks.
>
> d\. The above procedures do not apply to Time and Material or labor
> hour orders.
>
> **3. ORDERING PROCEDURES FOR SERVICES (REQUIRING A STATEMENT OF
> WORK)**
>
> FAR 8.402 contemplates that GSA may occasionally find it necessary to
> establish special ordering procedures for individual Federal Supply
> Schedules or for some Special Item Numbers (SINs) within a Schedule.
> GSA has established special ordering procedures for services that
> require a Statement of Work. These special ordering procedures take
> precedence over the procedures in FAR 8.404 (b)(2) through (b)(3).
>
> GSA has determined that the prices for services contained in the
> contractor's price list applicable to this Schedule are fair and
> reasonable. However, the ordering activity using this contract is
> responsible for considering the level of effort and mix of labor
> proposed to perform a specific task being ordered and for making a
> determination that the total firm-fixed price or ceiling price is fair
> and reasonable.
>
> \(a\) When ordering services, ordering activities shall---
>
> \(1\) Prepare a Request (Request for Quote or other communication
> tool):
>
> \(i\) A statement of work (a performance-based statement of work is
> preferred) that outlines, at a minimum, the work to be performed,
> location of work, period of performance, deliverable schedule,
> applicable standards, acceptance criteria, and any special
> requirements (i.e., security clearances, travel, special knowledge,
> etc.) should be prepared.
>
> \(ii\) The request should include the statement of work and request
> the contractors to submit either a firm-fixed price or a ceiling price
> to provide the services outlined in the statement of work. A
> firm-fixed price order shall be requested, unless the ordering
> activity makes a determination that it is not possible at the time of
> placing the order to estimate accurately the extent or duration of the
> work or to anticipate cost with any reasonable degree of confidence.
> When such a determination is made, a labor hour or time-and-materials
> proposal may be requested. The firm-fixed price shall be based on the
> rates in the schedule contract and shall consider the mix of labor
> categories and level of effort required to perform the services
> described in the statement of work. The firm-fixed price of the order
> should also include any travel costs or other incidental costs related
> to performance of the services ordered, unless the order provides for
> reimbursement of travel costs at the rates provided in the Federal
> Travel or Joint Travel Regulations. A ceiling price must be
> established for labor-hour and time-and-materials orders.
>
> \(iii\) The request may ask the contractors, if necessary or
> appropriate, to submit a project plan for performing the task, and
> information on the contractor's experience and/or past performance
> performing similar tasks.
>
> \(iv\) The request shall notify the contractors what basis will be
> used for selecting the contractor to receive the order. The notice
> shall include the basis for determining whether the contractors are
> technically qualified and provide an explanation regarding the
> intended use of any experience and/or past performance information in
> determining technical qualification of responses. If consideration
> will be limited to schedule contractors who are small business
> concerns as permitted by paragraph (2)(i) below, the request shall
> notify the contractors that will be the case.
>
> \(2\) Transmit the Request to Contractors:
>
> \(i\) Based upon an initial evaluation of catalogs and price lists,
> the ordering activity should identify the contractors that appear to
> offer the best value (considering the scope of services offered,
> pricing and other factors such as contractors' locations, as
> appropriate). When buying IT professional services under
> SIN 132---51 ONLY, the ordering activity, at its discretion, may limit
> consideration to those schedule contractors that are small business
> concerns. This limitation is not applicable when buying supplies
> and/or services under other SINs as well as SIN 132-51. The limitation
> may only be used when at least three (3) small businesses that appear
> to offer services that will meet the ordering activity's needs are
> available, if the order is estimated to exceed the micro-purchase
> threshold.
>
> \(ii\) The request should be provided to three (3) contractors if the
> proposed order is estimated to exceed the micro-purchase threshold,
> but not exceed the maximum order threshold. For proposed orders
> exceeding the maximum order threshold, the request should be provided
> to additional contractors that offer services that will meet the
> ordering activity's needs. Ordering activities should strive to
> minimize the contractors' costs associated with responding to requests
> for quotes for specific orders. Requests should be tailored to the
> minimum level necessary for adequate evaluation and selection for
> order placement. Oral presentations should be considered, when
> possible.
>
> \(3\) Evaluate Responses and Select the Contractor to Receive the
> Order:
>
> After responses have been evaluated against the factors identified in
> the request, the order should be placed with the schedule contractor
> that represents the best value. (See FAR 8.404)
>
> \(b\) The establishment of Federal Supply Schedule Blanket Purchase
> Agreements (BPAs) for recurring services is permitted when the
> procedures outlined herein are followed. All BPAs for services must
> define the services that may be ordered under the BPA, along with
> delivery or performance time frames, billing procedures, etc. The
> potential volume of orders under BPAs, regardless of the size of
> individual orders, may offer the ordering activity the opportunity to
> secure volume discounts. When establishing BPAs, ordering activities
> shall---
>
> \(1\) Inform contractors in the request (based on the ordering
> activity's requirement) if a single BPA or multiple BPAs will be
> established, and indicate the basis that will be used for selecting
> the contractors to be awarded the BPAs.
>
> \(i\) SINGLE BPA: Generally, a single BPA should be established when
> the ordering activity can define the tasks to be ordered under the BPA
> and establish a firm-fixed price or ceiling price for individual tasks
> or services to be ordered. When this occurs, authorized users may
> place the order directly under the established BPA when the need for
> service arises. The schedule contractor that represents the best value
> should be awarded the BPA. (See FAR 8.404)
>
> \(ii\) MULTIPLE BPAs: When the ordering activity determines multiple
> BPAs are needed to meet its requirements, the ordering activity should
> determine which contractors can meet any technical qualifications
> before establishing the BPAs. When multiple BPAs are established, the
> authorized users must follow the procedures in (a)(2)(ii) above and
> then place the order with the Schedule contractor that represents the
> best value.
>
> \(2\) Review BPAs Periodically: Such reviews shall be conducted at
> least annually. The purpose of the review is to determine whether the
> BPA still represents the best value. (See FAR 8.404)
>
> \(c\) The ordering activity should give preference to small business
> concerns when two or more contractors can provide the services at the
> same firm-fixed price or ceiling price.
>
> \(d\) When the ordering activity's requirement involves both products
> as well as executive, administrative and/or professional, services,
> the ordering activity should total the prices for the products and the
> firm-fixed price for the services and select the contractor that
> represents the best value. (See FAR 8.404)
>
> The ordering activity, at a minimum, should document orders by
> identifying the contractor from which the services were purchased, the
> services purchased, and the amount paid. If other than a firm-fixed
> price order is placed, such documentation should include the basis for
> the determination to use a labor-hour or time-and-materials order. For
> ordering activity requirements in excess of the micro-purchase
> threshold, the order file should document the evaluation of Schedule
> contractors' quotes that formed the basis for the selection of the
> contractor that received the order and the rationale for any
> trade-offs made in making the selection.
>
> Ordering procedures for other services available on schedule at fixed
> prices for specifically defined services or tasks should use the
> procedures in FAR 8.404. These procedures are listed in the pricelist,
> under "Information for ordering activities," paragraph #12.
>
> **4. ORDER**
>
> a\. Agencies may use written orders, EDI orders, blanket purchase
> agreements, individual purchase orders, or task orders for ordering
> services under this contract. Blanket Purchase Agreements shall not
> extend beyond the end of the contract period; all services and
> delivery shall be made and the contract terms and conditions shall
> continue in effect until the completion of the order. Orders for tasks
> which extend beyond the fiscal year for which funds are available
> shall include FAR 52.232-19 Availability of Funds for the Next Fiscal
> Year. The purchase order shall specify the availability of funds and
> the period for which funds are available.
>
> b\. All task orders are subject to the terms and conditions of the
> contract. In the event of conflict between a task order and the
> contract, the contract will take precedence. Additional terms and
> conditions may be negotiated at the task order level between the
> ordering activity and the contractor.
>
> **5. PERFORMANCE OF SERVICES**
>
> a\. The Contractor shall commence performance of services on the date
> agreed to by the Contractor and the ordering activity.
>
> b\. The Contractor agrees to render services only during normal
> working hours, unless otherwise agreed to by the Contractor and the
> ordering activity.
>
> c\. The ordering activity should include the criteria for satisfactory
> completion for each task in the Statement of Work or Delivery Order.
> Services shall be completed in a good and workmanlike manner.
>
> d\. Any Contractor travel required in the performance of IT Services
> must comply with the Federal Travel Regulation or Joint Travel
> Regulations, as applicable, in effect on the date(s) the travel is
> performed. Established Federal Government per diem rates will apply to
> all Contractor travel. Contractors cannot use GSA city pair contracts.
>
> **6. INSPECTION OF SERVICES**
>
> The Inspection of Services--Fixed Price (AUG 1996) clause at FAR
> 52.246-4 applies to firm-fixed price orders placed under this
> contract. The Inspection--Time‑and‑Materials and Labor-Hour (JAN 1986)
> clause at FAR 52.246-6 applies to time‑and‑materials and labor‑­hour
> orders placed under this contract.
>
> **7. RESPONSIBILITIES OF THE CONTRACTOR**
>
> The Contractor shall comply with all laws, ordinances, and regulations
> (Federal, State, City, or otherwise) covering work of this character.
> If the end product of a task order is software, then FAR 52.227-14
> Rights in Data -- General, may apply.
>
> **8. RESPONSIBILITIES OF THE ORDERING ACTIVITY**
>
> Subject to security regulations, the ordering activity shall permit
> Contractor access to all facilities necessary to perform the requisite
> IT Services.
>
> **9. INDEPENDENT CONTRACTOR**
>
> All IT Services performed by the Contractor under the terms of this
> contract shall be as an independent Contractor, and not as an agent or
> employee of the ordering activity.
>
> **10. ORGANIZATIONAL CONFLICTS OF INTEREST**
>
> a\. Definitions.
>
> "Contractor" means the person, firm, unincorporated association, joint
> venture, partnership, or corporation that is a party to this contract.
>
> "Contractor and its affiliates" and "Contractor or its affiliates"
> refers to the Contractor, its chief executives, directors, officers,
> subsidiaries, affiliates, subcontractors at any tier, and consultants
> and any joint venture involving the Contractor, any entity into or
> with which the Contractor subsequently merges or affiliates, or any
> other successor or assignee of the Contractor.
>
> An "Organizational conflict of interest" exists when the nature of the
> work to be performed under a proposed ordering activity contract,
> without some restriction on ordering activities by the Contractor and
> its affiliates, may either (i) result in an unfair competitive
> advantage to the Contractor or its affiliates or (ii) impair the
> Contractor's or its affiliates' objectivity in performing contract
> work.
>
> b\. To avoid an organizational or financial conflict of interest and
> to avoid prejudicing the best interests of the ordering activity,
> ordering activities may place restrictions on the Contractors, its
> affiliates, chief executives, directors, subsidiaries and
> subcontractors at any tier when placing orders against schedule
> contracts. Such restrictions shall be consistent with FAR 9.505 and
> shall be designed to avoid, neutralize, or mitigate organizational
> conflicts of interest that might otherwise exist in situations related
> to individual orders placed against the schedule contract. Examples of
> situations, which may require restrictions, are provided at FAR 9.508.
>
> **11. INVOICES**
>
> The Contractor, upon completion of the work ordered, shall submit
> invoices for IT services. Progress payments may be authorized by the
> ordering activity on individual orders if appropriate. Progress
> payments shall be based upon completion of defined milestones or
> interim products. Invoices shall be submitted monthly for recurring
> services performed during the preceding month.
>
> **12. PAYMENTS**
>
> For firm-fixed price orders the ordering activity shall pay the
> Contractor, upon submission of proper invoices or vouchers, the prices
> stipulated in this contract for service rendered and accepted.
> Progress payments shall be made only when authorized by the order. For
> time‑and‑materials orders, the Payments under Time‑and‑Materials and
> Labor‑Hour Contracts (Alternate I (APR 1984)) at FAR 52.232-7 applies
> to time‑and‑materials orders placed under this contract. For
> labor‑hour orders, the Payment under Time‑and‑Materials and Labor‑Hour
> Contracts (FEB 2002) (Alternate II (FEB 2002)) at FAR 52.232-7 applies
> to labor‑hour orders placed under this contract.
>
> **13. RESUMES**
>
> Resumes shall be provided to the GSA Contracting Officer or the user
> ordering activity upon request.
>
> **14. INCIDENTAL SUPPORT COSTS**
>
> Incidental support costs are available outside the scope of this
> contract. The costs will be negotiated separately with the ordering
> activity in accordance with the guidelines set forth in the FAR.
>
> **15. APPROVAL OF SUBCONTRACTS**
>
> The ordering activity may require that the Contractor receive, from
> the ordering activity\'s Contracting Officer, written consent before
> placing any subcontract for furnishing any of the work called for in a
> task order.
>
> **16. DESCRIPTION OF IT SERVICES AND PRICING**

Fixed Priced Services:

**[STRATEGIC PLANNING SERVICES:]{.underline}**

**P.N. 1001 - Basic Review of Website Goals**: What do you hope to
achieve through the website? Who are the main audiences for your
Internet and web efforts? How are the audiences organized (e.g. by
geography, interest area, etc.)? What impact will your goals have in
terms of your organization's budget and resources? Which of your goals
are the most important organizationally?

Background research into client organization strategic plans

-   "Homework" questionnaire for up to 15 client staff preceding
    strategy session

-   One facilitated 2-3 hour discovery meeting with up to 15 client
    staff

-   Development and review of draft recommended "Website Goals"

**P.N. 1002 - Baseline Analysis:** What is the general status of the
current web effort, in terms of utilization, design, usability, quality
of services, timeliness, customer satisfaction, and (our) client
satisfaction and general service to users?

-   Development of site inventory, listing all key sections and services
    for a website with up to 200 total pages

-   Review of general usability, design and quality of service across
    whole site

-   Review of site utilization stats and customer feedback, as available

-   Email survey of core web team of up to 15 people of assessment of
    site performance

-   Facilitate 1-2 hour baseline assessment discussion with up to 15
    core web team members.

-   Develop 3-5 page "Baseline assessment" memo.

**P.N. 1005 - Branding Analysis:** facilitate two planning sessions with
(up to 15) senior managers and core web team staff to identify desired
\"brand\" or reputation for website, including analysis of audiences and
their needs, and defining dimensions of brand.

Background research on organization's stated and expressed online brand

Email survey of core web team of assessment of desired brand

Facilitate two two-hour assessment discussions with core web team.

Develop 3-5 page "Recommended Website Brand" memo.

**P.N. 1007 - Site Utilization Analysis:** Detailed custom analysis of
website standard log files to define traffic patterns to a website for
past year, showing in graphs and text the trends for: usage by user
location, types of resources used, assessment of \"links-in\" from other
websites, and up to two other metrics.

Deliverable is a 10-page memo with findings and recommendations for
improving monitoring of website performance, and strategies to improve
website traffic.

**P.N. 1008 - User Polling: Basic Pop-up Questionnaire:** Online pop-up
user poll that will appear when a user first visits a website home page,
which will load in a separate browser window.

Includes up to 10 questions, which can be a mix of multiple choice, T/F,
and open text.

Results are reported in dynamic online chart, and will be available
online for client viewing 30 days, after which can be copied by client.

Application runs on Forum One server, and will be run for up to 10 days.

**P.N. 1012 - Implementation plan:** This detailed website blueprint and
strategic plan will help guide client investments in Internet services
and staffing over the next two years.

> Develop and present to core web team of up to 10 people a recommended
> plan for how to prioritize the implementation of new Internet services
> over the next two years, recommending the specific definition of the
> functionality of new services, how to stage the implementation of new
> services, staffing and workflow approaches, general technical
> integration issues, and general budget levels.
>
> Includes one facilitated presentation of draft to web team and review
> and refinement of 15-20 page final Implementation Plan.
>
> Combines recommendations from baseline assessment, utilization
> assessment and other activities into a single long-lived planning
> tool.

**[REQUIREMENTS DEFINITION & ARCHITECTURE SERVICES:]{.underline}**

**P.N. 2001 - Information Architecture Plan**: Information Architecture
involves defining the specific structure of the website and how the
content on the site will inter-relate and connect.

Outline site taxonomy, organization, navigation, and content
prioritization,

Prepare site map

Develop functional page layouts for up to 15 pages.

To accomplish the deliverables, we include one or two meetings (either
in person or by phone) and phone/email correspondence to discuss the
final products and make one round of edits/reviews to the Sitemap and
Functional Layout.

**P.N. 2101 - Software Functionality Definition**: Develop "Software
Functional Definitions (SFD)" for each of the key services (up to 10
(ten)) of the site.

For each service, define in detail all the objects in the database and
interactive features of the site from the perspective of the end user
and the administrator.

SFD development will take into account budget and other constraints, as
previously defined in the strategy review.

The SFD then serves as the blueprint that developers use to build out
the website. One review meeting or discussion is held to discuss draft,
followed by revision.

GRAPHICAL DESIGN & TEMPLATE BUILD-OUT:

**P.N. 3001 - (Low) Graphical Design and Template Build Out**: Graphical
design and template build out, either to modify an existing website
design, or to develop website from existing graphical designs the client
provides.

One meeting and development of \"Creative Brief\",

Two graphical mock ups with two rounds of review

Development of up to five (5) HTML page templates using same design
elements.

#### [DATABASE INFRASTRUCTURE & SERVICES:]{.underline}

Forum One generally uses a database-powered content management system to
support and control a website.

#### P.N. 4101 - Installation: Forum One sets up a database structure that will serve as the foundation for storing and integrating all the types of information across the your website. This installation transmits to the client a full license for the perpetual use of the database.

**P.N. 4201 - Standard Database Services:** The following are types of
database-driven services or database "objects". With installation of
each object, the client gets: one display page, content display on home
page, and one administrative interface page. Below, we provide examples
of the types of objects you can use (we can also talk about customizing
an object based upon what you need). For each feature, we describe what
it is, specifications for user functionality (what a site visitor will
see when he/she looks at the feature), Admin Functionality (how your
staff can administer the site), and examples, whenever possible. As with
all our services, we customize the fields your organization needs.

##### [Events Calendar]{.underline}

##### 

##### [What it is:]{.underline} Visitors have the opportunity to see events related to your organization and share events with others. Visitors are presented with a list of several upcoming events with a link to view a complete list of all upcoming or past events. Visitors can also browse events by key topic area. 

The "Events" object could have the following fields:

Event Title

Date/Time

Location (by State)

Short Description

Long Description

Contact name

Contact information

Key Topics

##### [User Functionality:]{.underline} 

On the home page, users can see several few most upcoming events.

Users can see a list of all the events.

##### [Admin Functionality]{.underline}

Administrators can add, modify, and delete events.

Administrators can relate events to other objects.

Administrators can approve and/or deny events suggested by visitors and
display approved events on the website.

### [Announcements]{.underline} {#announcements .Style2}

[What it is]{.underline}: Visitors have the opportunity to see news and
announcements related to your organization such as Job/Career, Volunteer
Opportunities, Networking, and other key topics. Announcements are
stored in and delivered from a database. Visitors can see the seven most
recently posted announcements, view all announcements, and/or browse the
announcements by key topic area.

The "Announcements" object could have the following fields

Title

Description

Key Topic Contact name

Contact information

##### [User Functionality]{.underline}: 

Users can see the seven most recently posted announcements.

Users can see a list of all announcements.

Users can browse announcements by category.

##### [Admin Functionality]{.underline}:

Administrators can add, modify, and delete announcements.

Administrators can relate announcements to other objects.

Administrators can approve and/or deny announcements suggested by
visitors and display approved events on the website.

### [Newsletter]{.underline} {#newsletter .Style2}

[What it is]{.underline}: Email newsletters are an important complement
to any successful website, because they can be targeted to users
interests. They are also proactive -- landing in the users in box and
reminding them about the good things available on the parent Website.
The newsletter object includes both a newsletter signup form and tool to
generate newsletters to all or selected groups form the mailing list.
The newsletter signup will capture mandatory and optional information
about subscribers and their interests. The newsletters can then be used
to provide updated information about the website, encourage visitors to
return to the site and to provide information to visitors that they can
then forward to others, thus increasing your network.

Users can register to receive a periodic newsletter using a simple
web-form on the website, and they will also be able to unsubscribe at
any time via the website or via email. Newsletters will be composed as a
single text document.

To subscribe to the newsletter, the user enters their email address in
the form provided on each page. This form takes them to another form,
which asks them to verify their email address and ask them a few
optional questions. (Their responses to these questions are stored in
the database as a 'Subscriber' object with each question as a separate
field).

The "Newsletter" object could have the following fields:

Email Address

Name (First and Last)

Address (two fields)

City/State

Country

Zip Code

What topics are you interested in? User can select more than one from
the list.

With this service, you can compose and generate a mailing to the entire
list or to a subset of members (e.g. by location, by topic of interest).

##### [User Functionality]{.underline}

Users can sign up to receive newsletter.

Users can unsubscribe to newsletter at any time.

######## Admin Functionality

Administrators can compose and generate newsletter to entire list of
subscribers or to a subset of subscribers -- our Newsletter "wizard"
feature.

### [Discussion Forum]{.underline} {#discussion-forum .Style2}

[What it is:]{.underline} The Discussion Forum provides an online venue
for people to post messages and have dialogue with one another.

##### [User functionality]{.underline}

Users can sign on as a member.

Users can view the current discussion, and browse past discussion
topics.

Users can discuss topics on dedicated threaded discussion boards.

##### [Admin functionality]{.underline}

Administrators can add, modify, and delete discussion threads.

Administrators can ban or suspend user accounts.

Administrators can add, modify, and delete discussion boards

Administrators can remove discussion threads and individual posts.

Administrators can add, modify, and delete user comments.

### [Organizational Directory]{.underline} {#organizational-directory .Style2}

[What it is:]{.underline} This feature provides a directory of
organizations relevant to the website. Visitors can review information
on a website and visit that website in a separate browser window.
Visitors can also browse the organizations by key topic area.

The "Organization" object could have the following fields:

Organization Name

Website URL

Short Description of Organization (tagline)

Address

Long Description of Organization

Key Topic

[User functionality]{.underline}

Users can see featured organizations or browse a list of all
organizations.

Users can browse a list of all organization by category.

[Admin functionality]{.underline}

Administrators can add, modify and delete organizations.

> [People Directory]{.underline}

[What it is:]{.underline} Visitors have the opportunity to search for
people by keywords, last names, first names, and category. If visitors
use the search functionality, they are be presented with a list of
lawyers fitting the profile they have selected and then able to view a
person's biography.

They can also view a list of people alphabetically by last name.

The "People" object could have the following fields:

First Name

Last Name

Photo upload

Phone number

Fax number

Email address

Short narrative

Education

[User functionality]{.underline}

Users can find a person using multiple pathways (keyword search, first
and last names, etc).

Users can contact the person by email once they have found their page.

[Admin functionality]{.underline}

Administrators can add, modify, or delete a person in the database.

[Press Releases]{.underline}

[What it is:]{.underline} Visitors can see press releases and press
articles about your organization. The citations link to the full text,
whenever possible. These various types of news & publications appear on
the home page and in the "press release" section of the website.

Visitors can conduct a full-text search across all publications (or
citations), or limit a search to a specific type of publication.

The "Press Release" object could have the following fields:

Title

Type of publication

Description or text

Name of publication\]

Author

Date

Upload document (if PDF)

URL (if available)

[User functionality]{.underline}

The main Press Release page will display latest releases.

Users can search all publications

[Admin functionality]{.underline}

Administrators can add, modify, and delete press releases.

> [Document Library]{.underline}

[What it is:]{.underline} A database that stores papers, presentations,
spreadsheets, etc. The information can be catalogued in various ways --
by topic, by geography, or in another way that makes sense for your
organization. The library can be completely maintained by your staff. It
is also searchable by keyword and browsable by topic.

The "Library" object can have the following fields:

Title

Author

Date Published

Short Description (abstract)

Place to upload document

Topics (checklist)

######### User Functionality

Users can browse a list of resources by topic.

Users can search for a topic by keyword.

Users can view abstracts of the document.

Users can download the actual document.

######### Admin Functionality

Administrators can upload documents.

Administrators can write abstracts about the document.

Administrators can associate the document with one or more categories.

Administrators can modify, add, or delete document entries.

##### [Web Guide]{.underline}

[What it is:]{.underline} The web guide is a collection of categorized
websites that are useful to your organization. The categories could
include key topic, geography, or other topic relevant to your sector.

The "web guide" object could include the following fields:

Name of website

URL of website

Short Description

Long Description

Category

#### [SOFWARE PRODUCT: PROJECTSPACES:]{.underline}

ProjectSpaces is a password-protected, web-based extranet tool. It
provides working groups - committees, project teams, partners, members
and others -- with simple, powerful, secure and reliable tools for
collaborating more effectively across organizational and geographic
boundaries. ProjectSpaces offers powerful tools for managing multiple
teams.

LABOR HOUR SERVICES:

**P.N. 9001 - Commercial Job Title: Strategic Analyst\
**\
[Minimum/General Experience]{.underline}: Six years applicable
experience providing consulting advice and management support to
organizations, including two years experience in at least one of the
following: Internet Strategy, Online Communities, Internet Marketing,
Internet Best Practices, Internet Trends. Also requires substantial and
demonstrated experience in conducting training, developing
presentations, and writing reports and memos.\
[Functional Responsibility]{.underline}: For high visibility clients and
large organizations, identifies and articulates a vision for the
effective use of the Internet as a tool to further the goals of an
organization. Leads large-scale review and assessment of strategic
issues facing a client, including baseline evaluation, "brand"
identification, gaps analysis, opportunities analysis, and developing a
detailed implementation plan. Includes facilitating high-level client
discussions and decision-making, guiding the research team, and
providing overall insights on relevant trends in the Internet industry\
[Minimum Education]{.underline}: Master\'s Degree, 6 years applicable
experience, including 2 pertaining to the sector OR Bachelor\'s Degree,
8 years functional experience, 3 in the IT sector.

**P.N. 9002 - Commercial Job Title: Project Advisor**\
\
[Minimum/General Experience:]{.underline} Six years experience managing
consulting projects, including: two years experience managing large
scale projects with specific experience in developing budgets, managing
risks, and managing staff/teams; must include two years experience
managing Internet development projects, and one year experience
providing overall steering guidance to project managers.\
[Functional Responsibility]{.underline}: Provides high-level project
direction and steering guidance, including escalated project issues.
Guides and approves budgets and task orders. Assists in scope definition
and contract negotiation process. Develops a strong leadership presence
with a client counter-part and project delivery team. Works closely with
clients and Project Manager to understand their business objectives and
develops proposals to match those objectives. Facilitates workflow and
client contact with Project Manager.\
[Minimum Education:]{.underline} Master\'s Degree + 6 years work
experience, 2 in the IT industry OR Bachelor\'s Degree + 8 years work
experience, 3 pertinent to this field.

**P.N. 9003 - Commercial Job Title: Strategic Consultant**

[Minimum/General Experience]{.underline}: Twelve years applicable
experience providing consulting advice and management support to
organizations, including six years experience in at least one of the
following: Internet Strategy, Online Communities, Internet Marketing,
Internet Best Practices, Internet Trends. Also requires substantial and
demonstrated experience in conducting training, developing
presentations, and writing reports and memos.\
[Functional Responsibility]{.underline}: For high visibility clients and
large organizations, identifies and articulates a vision for the
effective use of the Internet as a tool to further the goals of an
organization. Leads large-scale review and assessment of strategic
issues facing a client, including baseline evaluation, "brand"
identification, gaps analysis, opportunities analysis, and developing a
detailed implementation plan. Includes facilitating high-level client
discussions and decision-making, guiding the research team, and
providing overall insights on relevant trends in the Internet industry\
[Minimum Education]{.underline}: Master\'s Degree, 12 years applicable
experience, including 6 pertaining to the sector OR Bachelor\'s Degree,
8 years functional experience, 5 in the IT sector.

**P.N. 9004 - Commercial Job Title: Project Manager\
\
**[Minimum/General Experience]{.underline}: Four years experience either
managing consulting/related projects, or four years experience
developing websites, including two years experience managing Internet
development projects. Includes one year experience managing large-scale
projects with specific experience in managing budgets, risks, and
staff/teams.**\
**[Functional Responsibility]{.underline}: Manages large-scale Internet
Development projects by balancing scope, time, cost, and quality while
maintaining a positive environment that promotes individual development
and high performance standards. Leads project teams and facilitates the
delivery of products to the client. Manages client communications and
updates on progress, changes, and overall project direction. Requires
ability to facilitate group project meetings with client, formal
communication skills, and proven team management skills.\
[Minimum Education]{.underline}: Master\'s degree + 4 years experience,
1 within this field OR Bachelor\'s degree + 6 years experience, 2 in the
IT industry.

**P.N. 9005 - Commercial Job Title: Creative Designer\
**\
[Minimum/General Experience:]{.underline} Four years experience in
graphic design for the Internet, including: proficiency in Photoshop and
Fireworks and other design software, and expertise in web page
formatting/html layout. Understanding of database programming for
websites as it relates to design. Experience working on team web
projects preferred.\
[Functional Responsibility]{.underline}: Works closely with client and
project manager to understand graphic needs and expectations, and
determines the look-and-feel of the entire website. Creates original
graphics and icons for use on the site. Implements the web design
parameters, style guides and visual standards. Establishes and produces
graphic material for use in advertising and promotion of online services
and products. Plays a lead role in developing and managing design
budgets, and working with staff and clients.\
[Minimum Education:]{.underline} Bachelor\'s degree + 4 years experience
in graphic design for websites OR Masters Degree in design and 2 years
experience in website design.

**P.N. 9006 - Commercial Job Title: Web Programmer**

[Minimum/General Experience]{.underline}: Four years experience
programming in Unix. Two years experience troubleshooting and debugging
programs. Intermediate level Perl skills with a solid knowledge of
database application development and design. A wide knowledge of other
web programming languages such a Javascript, Java (JSP/Servlets),
ColdFusion or Python.\
[Functional Responsibility]{.underline}: Programs customized web-based
tools and applications as well as back-end database solutions for
clients. Designs systems for implementation by Associate Web Programmers
and Web Developers. Interacts with clients on technical aspects of the
project.\
[Minimum Education]{.underline}: Master\'s degree + 3 years web
programming experience OR Bachelor\'s degree + 5 years web development/
programming experience; proven programming skills.

**P.N. 9007 - Commercial Job Title: Systems Engineer\
**\
[Minimum/General Experience]{.underline}: At least four years Unix
sysadmin experience. Broad technical abilities, which must include
strong NT administration, database design, and/or web programming
skills. Two years experience maintaining a Unix web server (with
multiple users and multiple services).\
[Functional Responsibility]{.underline}: Responsible for server and
network maintenance. Installs new software releases, upgrades systems,
evaluates and installs patches and resolves software-based problems.
Performs system backups and recovery. Maintains data files and monitors
system configuration to ensure data integrity. Sets up Internet services
for client websites.\
[Minimum Education]{.underline}: Bachelor\'s degree + 4 years Internet
systems experience OR 6 years experience with Internet systems
administration.

**P.N. 9008 - Commercial Job Title: Web Developer\
**\
[Minimum/General Experience]{.underline}: Two years experience
developing websites. Experience in at least 2 of the following: site
design, information architecture, client management, user interface
design, site utilization or back-end database programming (e.g. Perl).
HTML proficiency. Versatility using a wide range of tools and software
(e.g. Dreamweaver, Cold Fusion, PHP).\
[Functional Responsibility]{.underline}: With the direction of a Senior
Web Programmer, designs, develops, and implements web based
applications, mostly for database driven websites. Troubleshoots, debugs
and implements software code with guidance from a Senior Programmer.
Interacts with clients on technical aspects of the project.\
[Minimum Education]{.underline}: Bachelors degree + 2 years solid web
development experience OR 6 years experience with web development and
design.

**P.N. 9010 - Commercial Job Title: Associate Strategic Analyst**

[Minimum/General Experience]{.underline}: Three years applicable
experience providing consulting advice and management support to
organizations, including two years experience in at least one of the
following: Internet Strategy, Online Communities, Internet Marketing,
Internet Best Practices, Internet Trends. Also requires substantial and
demonstrated experience in conducting training, developing
presentations, and writing reports and memos.\
[Functional Responsibility]{.underline}: For high visibility clients and
large organizations, identifies and articulates a vision for the
effective use of the Internet as a tool to further the goals of an
organization. Leads large-scale review and assessment of strategic
issues facing a client, including baseline evaluation, "brand"
identification, gaps analysis, opportunities analysis, and developing a
detailed implementation plan. Includes facilitating high-level client
discussions and decision-making, guiding the research team, and
providing overall insights on relevant trends in the Internet industry\
[Minimum Education]{.underline}: Master\'s Degree, 5 years applicable
experience, including 3 pertaining to the sector OR Bachelor\'s Degree,
6 years functional experience, 3 in the IT sector.

> **P.N. 9011- Commercial Job Title Research Analyst**
>
> [Minimum/General Experience]{.underline}: One years experience either
> supporting consulting/related projects, including one years experience
> supporting Internet development projects. **\
> **[Functional Responsibility]{.underline}: Supports Internet
> Development projects by conducting research and analysis and
> supporting project activities. [Minimum
> Education]{.underline}: Master\'s degree +1 years experience, 1 within
> this field OR Bachelor\'s degree +2 years experience, 1 in the IT
> industry.

**P.N. 9012 - Commercial Job Title: Project Officer**

[Minimum/General Experience]{.underline}: Two years experience either
managing consulting/related projects, including two years experience
managing Internet development projects. Includes one year experience
managing projects with specific experience in managing budgets, risks,
and staff/teams.**\
**[Functional Responsibility]{.underline}: Manages Internet Development
projects by balancing scope, time, cost, and quality while maintaining a
positive environment that promotes individual development and high
performance standards. Leads project teams and facilitates the delivery
of products to the client. Manages client communications and updates on
progress, changes, and overall project direction. Requires ability to
facilitate group project meetings with client, formal communication
skills, and proven team management skills.\
[Minimum Education]{.underline}: Master\'s degree +2 years experience, 1
within this field OR Bachelor\'s degree +4 years experience, 2 in the IT
industry.

> **P.N. 9013 - Commercial Job Title: Senior Web Programmer**

[Minimum/General Experience]{.underline}: **Six** years experience
programming in UNIX. Four years experience troubleshooting and debugging
programs. Advanced level programming skills with a solid knowledge of
database application development and design. A wide knowledge of other
web programming languages such a Javascript, Java (JSP/Servlets), Cold
Fusion, Python, or PHP.\
[Functional Responsibility]{.underline}: Programs customized web-based
tools and applications as well as back-end database solutions for
clients. Designs systems for implementation by Web Developers and Web
Programmers. Interacts with clients and senior Project Managers on
technical aspects of the project.\
[Minimum Education]{.underline}: Master\'s degree + 5 years web
programming experience OR Bachelor\'s degree + 7 years web development/
programming experience; proven programming skills.

# USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS

**PREAMBLE**

> Forum One Communications Corporation provides commercial products and
> services to the ordering activities. We are committed to promoting
> participation of small, small disadvantaged and women-owned small
> businesses in our contracts. We pledge to provide opportunities to the
> small business community through reselling opportunities,
> mentor-protégé programs, joint ventures, teaming arrangements, and
> subcontracting.

**COMMITMENT**

> To actively seek and partner with small businesses.
>
> To identify, qualify, mentor and develop small, small disadvantaged
> and women-owned small businesses by purchasing from these businesses
> whenever practical.
>
> To develop and promote company policy initiatives that demonstrate our
> support for awarding contracts and subcontracts to small business
> concerns.
>
> To undertake significant efforts to determine the potential of small,
> small disadvantaged and women-owned small business to supply products
> and services to our company.
>
> To insure procurement opportunities are designed to permit the maximum
> possible participation of small, small disadvantaged, and women-owned
> small businesses.
>
> To attend business opportunity workshops, minority business enterprise
> seminars, trade fairs, procurement conferences, etc., to identify and
> increase small businesses with whom to partner.
>
> To publicize in our marketing publications our interest in meeting
> small businesses that may be interested in subcontracting
> opportunities.
>
> We signify our commitment to work in partnership with small, small
> disadvantaged and women-owned small businesses to promote and increase
> their participation in Federal Government contracts. To accelerate
> potential opportunities please contact Chris Wolz, phone 703-548-1855,
> <wolz@forumone.com>, fax 703-995-4937.

# BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE

# (Insert Customer Name)

> In the spirit of the Federal Acquisition Streamlining Act [(Ordering
> activity)]{.underline} and ([Contractor]{.underline}) enter into a
> cooperative agreement to further reduce the administrative costs of
> acquiring commercial items from the General Services Administration
> (GSA) Federal Supply Schedule Contract(s)
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.
>
> Federal Supply Schedule contract BPAs eliminate contracting and open
> market costs such as: search for sources; the development of technical
> documents, solicitations and the evaluation of offers. Teaming
> Arrangements are permitted with Federal Supply Schedule Contractors in
> accordance with Federal Acquisition Regulation (FAR) 9.6.
>
> This BPA will further decrease costs, reduce paperwork, and save time
> by eliminating the need for repetitive, individual purchases from the
> schedule contract. The end result is to create a purchasing mechanism
> for the Government that works better and costs less.
>
> Signatures
>
> Ordering activity Date Contractor Date
>
> BPA NUMBER\_\_\_\_\_\_\_\_\_\_\_\_\_

**(CUSTOMER NAME)\
BLANKET PURCHASE AGREEMENT**

> Pursuant to GSA Federal Supply Schedule Contract
> Number(s)\_\_\_\_\_\_\_\_\_\_\_\_, Blanket Purchase Agreements, the
> Contractor agrees to the following terms of a Blanket Purchase
> Agreement (BPA) EXCLUSIVELY WITH (Ordering Activity):
>
> \(1\) The following contract items can be ordered under this BPA. All
> orders placed against this BPA are subject to the terms and conditions
> of the contract, except as noted below:
>
> > MODEL NUMBER/PART NUMBER \*SPECIAL BPA DISCOUNT/PRICE\
> > \
> > [\
> > ]{.underline} [\
> > ]{.underline}
>
> \(2\) Delivery:
>
> > DESTINATION DELIVERY SCHEDULES / DATES\
> > \
> > [\
> > ]{.underline} [\
> > ]{.underline}
>
> \(3\) The Government estimates, but does not guarantee, that the
> volume of purchases through this agreement will be
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.
>
> \(4\) This BPA does not obligate any funds.
>
> \(5\) This BPA expires on \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ or at the
> end of the contract period, whichever is earlier.
>
> \(6\) The following office(s) is hereby authorized to place orders
> under this BPA:
>
> > OFFICE POINT OF CONTACT\
> > \
> > [\
> > ]{.underline} [\
> > ]{.underline}
>
> \(7\) Orders will be placed against this BPA via Electronic Data
> Interchange (EDI), FAX, or paper.
>
> \(8\) Unless otherwise agreed to, all deliveries under this BPA must
> be accompanied by delivery tickets or sales slips that must contain
> the following information as a minimum:
>
> \(a\) Name of Contractor;
>
> \(b\) Contract Number;
>
> \(c\) BPA Number;
>
> \(d\) Model Number or National Stock Number (NSN);
>
> \(e\) Purchase Order Number;
>
> \(f\) Date of Purchase;
>
> \(g\) Quantity, Unit Price, and Extension of Each Item (unit prices
> and extensions need not be shown when incompatible with the use of
> automated systems; provided, that the invoice is itemized to show the
> information); and
>
> \(h\) Date of Shipment.
>
> \(9\) The requirements of a proper invoice are specified in the
> Federal Supply Schedule contract. Invoices will be submitted to the
> address specified within the purchase order transmission issued
> against this BPA.
>
> \(10\) The terms and conditions included in this BPA apply to all
> purchases made pursuant to it. In the event of an inconsistency
> between the provisions of this BPA and the Contractor's invoice, the
> provisions of this BPA will take precedence.

**BASIC GUIDELINES FOR USING\
"CONTRACTOR TEAM ARRANGEMENTS"**

> Federal Supply Schedule Contractors may use "Contractor Team
> Arrangements" (see FAR 9.6) to provide solutions when responding to a
> customer ordering activity requirements.
>
> These Team Arrangements can be included under a Blanket Purchase
> Agreement (BPA). BPAs are permitted under all Federal Supply Schedule
> contracts.
>
> Orders under a Team Arrangement are subject to terms and conditions or
> the Federal Supply Schedule Contract.
>
> Participation in a Team Arrangement is limited to Federal Supply
> Schedule Contractors.
>
> Customers should refer to FAR 9.6 for specific details on Team
> Arrangements.
>
> Here is a general outline on how it works:

-   The customer identifies their requirements.

```{=html}
<!-- -->
```
-   Federal Supply Schedule Contractors may individually meet the
    > customers needs, or -

```{=html}
<!-- -->
```
-   Federal Supply Schedule Contractors may individually submit a
    > Schedules "Team Solution" to meet the customer's requirement.

```{=html}
<!-- -->
```
-   Customers make a best value selection.

# FORUM ONE GSA SCHEDULE PRICE LIST

  ---------------------- ---------- ----------------------------- --------------
  **SIN**                **Part     **Description**               **Net Price
                         Number**                                 Services
                                                                  Performed at
                                                                  Contractor's
                                                                  Site**

  **\*Strategic Planning                                          
  Services**                                                      

  132-51                 1001       Basic Review of Website Goals \$5,032.46

  132-51                 1002       Baseline Analysis             \$4,987.13

  132-51                 1005       Branding Analysis             \$6,573.94

  132-51                 1007       Site Utilization Analysis     \$6,256.58

  132-51                 1008       User polling: basic pop-up    \$3,173.63
                                    questionnaire                 

  132-51                 1012       Implementation Plan           \$6,800.63

                                                                  

  **\*Requirements                                                
  Definition and                                                  
  Information                                                     
  Architecture                                                    
  Services**                                                      

  132-51                 2001       Information Architecture Plan \$5,803.20

  132-51                 2101       Software Functionality        \$3,627.00
                                    Definition (10 services)      

                                                                  

  **\*Graphical Design                                            
  and Template Build                                              
  Out**                                                           

  132-51                 3001       (Low) Graphical design and    \$5,077.80
                                    template build out:           

                                                                  

  **\*Database                                                    
  Infrastructure and                                              
  Services**                                                      

  132-51                 4101       F1 Database Installation      \$9,067.50

  132-51                 4201       Standard Database Services    \$4,533.75

                                                                  

  **\*Software Product:                                           
  Project Spaces**                                                

  132-51                 5001       1 ProjectSpace                \$89.77

  132-51                 5002       5 ProjectSpace                \$180.44

  132-51                 5003       10 ProjectSpace               \$271.12

  132-51                 5004       25 ProjectSpace               \$452.47

  132-51                 5005       99 ProjectSpace               \$715.43

                                                                  

  **\*Staff - Hourly                                              
  Labor Rates**                                                   

  132-51                 9001       Strategic Analyst - Per Hour  \$163.22

  132-51                 9002       Project Advisor - Per Hour    \$163.22

  132-51                 9003       Strategic Consultant - Per    \$181.35
                                    Hour                          

  132-51                 9004       Project Manager - Per Hour    \$136.01

  132-51                 9005       Creative Designer - Per Hour  \$136.01

  132-51                 9006       Web Programmer - Per Hour     \$136.01

  132-51                 9007       Systems Engineer - Per Hour   \$126.95

  132-51                 9008       Web Developer - Per Hour      \$108.81

  132-51                 9010       Associate Strategic Analyst - \$145.08
                                    Per Hour                      

  132-51                 9011       Research Analyst - Per Hour   \$ 81.61

  132-51                 9012       Project Officer - Per Hour    \$108.81

  132-51                 9013       Senior Web Programmer - Per   \$163.22
                                    Hour                          

                                                                  

  ***not included in                                              
  this pricing and will                                           
  be negotiated                                                   
  separately in                                                   
  accordance with the                                             
  Federal Travel***                                               

  ***Regulation or Joint                                          
  Travel Regulations, as                                          
  applicable, in effect                                           
  on the date(s) the                                              
  travel is                                                       
  performed.***                                                   
  ---------------------- ---------- ----------------------------- --------------