**BSO Tutorial for Tax Year 2008**

Registration Services

Contains the following lessons:

-   User Registration

-   Complete Phone Registration

-   Add Employer Information

-   Access to BSO Services: Request, Activate, Re-Request, and Remove
    Access

-   Login and Logout Procedures

-   Change Password and Forgotten Passwords

-   Update Your Registration Information

-   Update Your Employer Information

-   Remove Employer Information

-   User ID Deactivation

-   Contact SSA

    **Lesson 1: User Registration**

Follow the instructions below to register for a User ID and password.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](../www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Register** button on the Business Services
Online Welcome page. The system displays the User Registration
Attestation page.

![](media/image1.png){width="5.048611111111111in"
height="7.038194444444445in"}

**Step 3**: Select the **I Accept** button after reading and agreeing to
the conditions stated on the User Registration Attestation page. The
system displays the User Registration for Business Services Online form.
![](media/image2.png){width="4.777083333333334in"
height="6.855555555555555in"}

**Step 4**: Complete the Registration for Business Services Online form.

-   **Fields that are not required are marked with (Optional).**

-   **An e-mail reminder to change your password will be sent two weeks
    before your password expires when a valid mandatory e-mail address
    is provided.**

-   **Do not use punctuation in any field. This includes dashes in phone
    numbers.**

-   **The Help link, which is located at the top of each page, accesses
    additional help for each section.**

-   **Passwords must be eight characters long and contain numbers and
    letters. Please remember your password.**

**Step 5**: Select the **Register** button to process the user
registration form. The system displays the Successful User Registration
page for your User ID. (To return to the Business Services Online
Welcome page without registering, select the **Cancel** button.)

*If any of your information is incorrect, the system re-displays the
User Registration for Business Services Online form with a list of any
corrections you need to make before you can successfully register. If
this occurs, make the necessary corrections and/or make the appropriate
selections. Then, select the **Register** button. The system displays
the Successful User Registration page for your User ID.*

![](media/image3.png){width="5.629166666666666in"
height="6.423611111111111in"}

**Step 6**: Select the **I Accept** button after reading and agreeing to
the conditions stated on the Successful User Registration page. Select
the **Request Access to BSO Services** button to continue. The system
displays the Request Access to BSO Services page. Refer to [Lesson 8:
Login Procedures]{.underline} for information on how to log in to BSO.

**Lesson 2: Complete Phone Registration**

New users may have to complete their online registration by speaking
with an Employer Customer Service representative. Follow the
instructions below to complete your phone registration after speaking
with Employer Customer Service personnel.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Complete Phone Registration** button on the
Business Services Online Welcome page. The system displays the Complete
Phone Registration page.

![](media/image4.png){width="5.629166666666666in" height="5.38125in"}

**Step 3**: Enter the fields on the Business Services Online Complete
Phone Registration page.

**Step 4**: Select the **Complete Phone Registration** button. The
system displays the **Phone Registration Successful** page, which
includes a message confirming that your phone registration is complete.
(To return to the Business Services Online Welcome page without
completing the registration process, select the **Cancel** button.)

![](media/image5.png){width="5.636111111111111in" height="3.73125in"}

**Step 5**: Select the **Login** button to display the General
Attestation and Login page. Otherwise, select the **BSO Welcome** button
to display the Business Services Online Welcome page.

**Lesson 3: Add Employer Information**

Follow the instructions below to log in to BSO with your User ID and
password and add your employer information.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Attestation and Login
page.

![](media/image6.png){width="5.629166666666666in"
height="5.577083333333333in"}

**Step 3**: Enter your User ID and Password. Select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button. The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

*The menu selection on your BSO Main Menu is unique to you and presents
only the applications and services to which you* *have access.*

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the Account Maintenance link on the Main Menu page.
The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the Add/Update Your Employer Information link on the
Account Maintenance page. The system displays the Employer Information
Attestation page.

![](media/image9.png){width="5.243055555555555in"
height="8.455555555555556in"}

**Step 6**: Select the **I Accept** button after reading the conditions
defined on the Employer Information Attestation page. The system
displays the **Add Your Employer Information** Page.

![](media/image10.png){width="6.604166666666667in"
height="5.763194444444444in"}

**Step 7**: After entering your employer information, select the
**Submit Employer Information** button. The system displays the **Add
your Employer Information** **Successful** Page.

![](media/image11.png){width="5.627777777777778in"
height="3.7041666666666666in"}

**Lesson 4: Request Access to BSO Services**

Follow the instructions below to log in to BSO with your User ID and
password and request access to BSO Services.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Attestation and Login
page. ![](media/image6.png){width="5.629166666666666in"
height="5.577083333333333in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button.. The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the Account Maintenance link on the Main Menu page.
The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Request Access to BSO Services** link on the
Account Maintenance page. The system displays the **Request Access to
BSO Services** **-- Select Suite of Services** page.

![](media/image12.png){width="5.825694444444444in"
height="6.3381944444444445in"}

**Step 6**: Check the boxes for the suites of services required and
select the **Next** button on the page. The system displays the
**Employer Information read-only** page.

![](media/image13.png){width="6.0256944444444445in"
height="4.260416666666667in"}

**Step 7**: Verify the information on the screen and select the **Next**
button. Based on the request, the individual service pages will be
displayed.

**Step 8**: Request **Report Wages to Social Security** by clicking on
the **Yes** radio button and then pressing the **Next** button.

![](media/image14.png){width="5.673611111111111in"
height="5.410416666666666in"}

**Step 9**: Request **View File/Wage Report Status, Errors and Error
Notices** by selecting the appropriate radio button and then pressing
the **Next** button.

![](media/image15.png){width="4.738888888888889in"
height="6.585416666666666in"}

**Step 10**: Request **Social Security Number Verification Service** by
clicking on the **Yes** radio button and then pressing the **Next**
button.

![](media/image16.png){width="5.6506944444444445in"
height="5.709027777777778in"}

**Step 11**: Request **Complete Form SSA-1694 Business Taxpayer
Information Form** by clicking on the **Yes** radio button and then
pressing the **Next** button.

![](media/image17.png){width="5.658333333333333in"
height="6.117361111111111in"}

**Step 12**: Request **Form SSA-1699 Appointed Representation and Direct
Deposit Information Form** by clicking on the **Next** button.

![](media/image18.png){width="5.673611111111111in" height="4.425in"}

**Step 13:** Upon completion of the request for the last service
displayed, the **Request Access to BSO Services -- Request Summary**
page will be displayed.

![](media/image19.png){width="5.6506944444444445in"
height="5.184027777777778in"}

**Step 14**: Select the **Confirm** button on the screen. The system
displays the **Request Access to BSO Services Confirmation** page. This
page shows what functions were selected, which are active immediately
and which require activation codes. Activation codes will be mailed and
usually received within two weeks.

![](media/image20.png){width="5.738194444444445in"
height="6.761111111111111in"}

**Step 15**: Select the **Main Menu** button to return to the BSO Main
Menu.

**Lesson 5: Activate Access to BSO Services**

Follow the instructions below to activate access to BSO Services.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bos/bsowelcome.htm](http://www.socialsecurity.gov/bos/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Attestation and Login
page.

![](media/image6.png){width="5.629166666666666in"
height="5.577083333333333in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button. The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Activate Access to BSO Services** link on the
**Account Maintenance** page. The system displays the **Activate Access
to BSO Services** page. (To return to the BSO Main Menu, select the
**Cancel** button.)

![](media/image21.png){width="5.651388888888889in"
height="5.009027777777778in"}

**Step 6**: Enter the activation code and select the **Activate**
button. The system displays the **Activation Code Approved** page.

![](media/image22.png){width="5.450694444444444in"
height="3.8986111111111112in"}

**Step 7:** Select the **BSO Main Menu** link or button to return to the
BSO Main Menu. The BSO Main Menu should display the newly activated
service. Otherwise, select the **Enter Another Activation Code** link to
enter another activation code.

**Lesson 6: Re-request Activation Codes**

Follow the instructions below to re-request activation codes for BSO
services. Use this option if you have not received your activation codes
from Social Security or if you have misplaced them. You may re-request
activation codes if it has been at least 10 days since you requested
access to BSO services. If you re-request any activation codes,
previously issued codes will no longer be valid.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bos/bsowelcome.htm](http://www.socialsecurity.gov/bos/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Attestation and Login
page.

![](media/image6.png){width="5.629166666666666in"
height="5.577083333333333in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button. . The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Re-Request Activation Codes** link. The system
displays the **Re-Request Activation Codes** page.

![](media/image23.png){width="5.877083333333333in"
height="6.329166666666667in"}

**Step 6**: Select the checkbox(es) for the service(s) you recently
requested.

**Step 7**: Select the **Re-Request** button. The system displays the
Re-requested Activation Codes Confirmation page.

![](media/image24.png){width="5.6506944444444445in"
height="5.7965277777777775in"}

**Step 8**: Select the BSO Main Menu button to return to the BSO Main
Menu.

**Lesson 7: Remove Access to BSO Services** Follow the instructions
below to remove access to BSO services. Use this option if you no longer
need to use a service in BSO.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bos/bsowelcome.htm](http://www.socialsecurity.gov/bos/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and Login
page]{.mark}.

![](media/image6.png){width="5.629166666666666in"
height="5.577083333333333in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button. . The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5:** Select the **Remove Access to BSO Services** link. The
system displays the Remove Access to BSO Services page.

![](media/image25.png){width="6.377777777777778in"
height="8.354861111111111in"}

**Step 6:** Select the checkbox(es) of the service(s) you wish to remove
and select the **Remove** button. The system displays the Remove Access
to BSO Services Successful page.

![](media/image26.png){width="5.965972222222222in"
height="4.467361111111111in"}

**Step 7:** Select the **BSO** **Main Menu** button to go to the BSO
Main Menu. Select the **Deactivate Another Service** button to return to
the Remove Access to BSO Services page.

**Lesson 8: Login Procedures** Follow the instructions below to log in
to BSO with your User ID and password.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bos/bsowelcome.htm](http://www.socialsecurity.gov/bos/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and Login
page]{.mark}.

![](media/image6.png){width="5.629166666666666in"
height="5.577083333333333in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button.. The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Lesson 9: Logout Procedures** Follow the instructions below to log out
of BSO

**Step 1:** Select any **Logout button or link** where displayed.

![](media/image27.png){width="5.636111111111111in"
height="3.7819444444444446in"}

Step 2: Select **Yes** to end the current session. The system displays
the Customer Satisfaction Survey or the Business Services Online Welcome
page. (To continue your session and return to the BSO Main Menu, select
**No**.)

**Lesson 10: Change Your Password** Follow the instructions below to
change your password.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bos/bsowelcome.htm](http://www.socialsecurity.gov/bos/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and
Login]{.mark} page.

![](media/image6.png){width="5.629166666666666in"
height="5.577083333333333in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button.. The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Change Your Password** link on the **Account
Maintenance** page. The system displays the **Change Password** page.

![](media/image28.png){width="5.629166666666666in" height="5.99375in"}

**Step 5**: Enter your current password and new password. Enter your new
password again for verification purposes.

**Step 6:** Select the **Change Password** button. The system displays
the Password Change Successful page.

![](media/image29.png){width="5.636111111111111in"
height="3.4902777777777776in"}

**Lesson 11: Forgotten Passwords**

BSO allows you to request a new password if you have forgotten your
current password. There are two ways of requesting a new password:

(1) By answering the Knowledge Based Authentication questions which you
    had set during registration.

(2) By requesting that the password be mailed to you. The password will
    be mailed to the last address your provided. Until you receive your
    new password in the mail, you will not be able to log in to BSO.
    Password by mail is not available to foreign registrants.

Follow the instructions below to request a new password.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bos/bsowelcome.htm](http://www.socialsecurity.gov/bos/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and
Login]{.mark} page.

![](media/image6.png){width="5.625in" height="5.572916666666667in"}

**Step 3**: Select the **Forgot your password?** link on the [General
Attestation and Login]{.mark} page.

**Step 4:** The system displays the **BSO Forgot Password** Page.

![](media/image30.png){width="5.636111111111111in"
height="6.5256944444444445in"}

**Step 5: Do either of the following, but not both:**

-   To change the password yourself, enter the answers to the questions,
    input your new password and select the Submit New Password button.
    *Go to Step 7.*

-   Select the **Request Password by Mail** button to get a new password
    by mail.\
    NOTE: This process may take up to two weeks.

**Step 6:** If you have selected the button **Request Password by
Mail:**

1.  The **Request Password by Mail** page displays.

![](media/image31.png){width="5.629166666666666in" height="5.38125in"}

2.  Enter your First Name, Last Name, U.S. Social Security Number (if
    applicable), Date of Birth and select the Request Temporary Password
    button.

3.  The Request for New Password Successful page displays.

![](media/image32.png){width="5.627777777777778in"
height="3.879166666666667in"}

**Step 7:** If you have entered your information and selected the Submit
New Password button in *Step 5*, the **Forgot Password Update
Successful** page displays.

![](media/image33.png){width="5.627777777777778in"
height="3.479861111111111in"}

**Lesson 12: Update Your Registration Information**

Follow the instructions below to update your registration information.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and
Login]{.mark} page.

![](media/image6.png){width="5.625in" height="5.572916666666667in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button\... The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Update Your User Registration Information**
link on the **Account Maintenance** page. The system displays the
**Update Your User Registration Information** page.

![](media/image34.png){width="6.657638888888889in"
height="8.210416666666667in"}

**Step 6**: Make the updates to your user registration and select the
**Update** button. The systems displays the **Update Your User
Registration Information Successful** Page.

![](media/image35.png){width="6.304166666666666in"
height="4.143055555555556in"}

**Lesson 13: Update Your Employer Information**

Follow the instructions below to update your employer information.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and
Login]{.mark}![](media/image6.png){width="5.052083333333333in"
height="5.572916666666667in"} page.

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button\... The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Add/Update Your Employer Information** link on
the **Account Maintenance** page. The system displays the **Update Your
Employer Information** page if you have already provided your employer's
information in the past.

![](media/image36.png){width="5.832638888888889in"
height="4.334027777777778in"}

**Step 6**: Update the information and select the **Update** button. The
system shall display the **Update Your Employer Information Successful**
page.

![](media/image37.png){width="6.215972222222222in"
height="4.079861111111111in"}

**Lesson 14: Remove Your Employer Information**

Follow the instructions below to remove your employer information.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and
Login]{.mark} page.

![](media/image6.png){width="5.052083333333333in"
height="5.572916666666667in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button\... The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Remove Your Employer Information** link on the
**Account Maintenance** page. The system displays the **Remove Your
Employer Information** **Successful** page.

![](media/image38.png){width="5.627777777777778in"
height="3.7041666666666666in"}

**Lesson 15: User ID Deactivation**

Follow the instructions below to deactivate your User ID.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Attestation and Login
page.

![](media/image6.png){width="5.40625in" height="7.0in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button\... The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4**: Select the **Account Maintenance** link on the Main Menu
page. The system displays the Account Maintenance page.

![](media/image8.png){width="5.629861111111111in"
height="6.133333333333334in"}

**Step 5**: Select the **Deactivate Your User ID** link on the **Account
Maintenance** page. The system displays the **Deactivate User ID** page.

![](media/image39.png){width="5.982638888888889in"
height="5.946527777777778in"}

**Step 6**: Enter your password and select the appropriate radio button.
Select the **Deactivate** button to deactivate your User ID. The system
displays the **User ID Deactivated** page.

![](media/image40.png){width="6.215972222222222in" height="3.75in"}

**Lesson 16: Contact Social Security Administration**

Follow the instructions below to submit a question or statement to the
Social Security Administration.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the [General Attestation and
Login]{.mark} page.

![](media/image6.png){width="5.479166666666667in"
height="5.572916666666667in"}

**Step 3**: Enter your User ID and Password and select the **I Accept**
checkbox after reading the conditions defined on the General Attestation
and Login page. Then select the Login button. The system displays the
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

![](media/image7.png){width="5.621527777777778in"
height="5.752777777777778in"}

**Step 4:** Select the **Contact Us** link from the header. The system
displays the Contact SSA pop-up window.

![](media/image41.wmf){width="5.993055555555555in"
height="3.0118055555555556in"}

![](media/image42.wmf){width="5.993055555555555in"
height="2.7534722222222223in"}

Note: *Your name, telephone number, and e-mail address should
automatically appear in the appropriate fields.*

**Step 7**: Enter your telephone number in the Phone Number field if it
is not populated. If your phone number is in the field, verify that it
is correct.

**Step 8**: Enter your e-mail address in the **E-mail** field if it is
not populated. If your e-mail address is in the field, verify that it is
correct.

**Step 9**: Select the desired organization in the **Recipient**
drop-down menu. This is a required field.

**Step 10**: Type your message in the **Message** field. This is a
required field.

**Step 11**: Select the **Send Your Message** button. (Select the Close
Browser Window to cancel the message.)

**Step 12**: Select the **Close Browser Window** button to close the
pop-up window and return to the BSO Main Menu.