##### Safety Attribute Inspection (SAI) Data Collection Tool

###### 1.3.11 Continuous Analysis and Surveillance (CAS) (AW)

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To establish and maintain a system for the Continuing Analysis    |
|     and Surveillance (CAS) of the performance and effectiveness of    |
|     its inspection program, the program covering other maintenance,   |
|     preventive maintenance and alterations, and for the correction of |
|     any deficiency in those programs, regardless of whether those     |
|     programs are carried out by the certificate holder or by another  |
|     person.                                                           |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine if the certificate holder\'s CAS System meets all    |
|     applicable requirements of Title 14 of the Code of the Federal    |
|     Regulations (14 CFR) and FAA policies.                            |
|                                                                       |
| -   To determine if the certificate holder\'s CAS System incorporates |
|     the safety attributes.                                            |
|                                                                       |
| -   To identify any shortfalls in the certificate holder\'s CAS       |
|     System.                                                           |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   Intentionally left blank                                          |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(b)(1)                                                       |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(3)                                                       |
| >                                                                     |
| > 121.373(a)                                                          |
| >                                                                     |
| > 121.373(b)                                                          |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > FAA Notice 8900.7                                                   |
| >                                                                     |
| > AC 120-16D                                                          |
| >                                                                     |
| > AC 120-59A                                                          |
| >                                                                     |
| > AC 120-72                                                           |
| >                                                                     |
| > AC 120-79                                                           |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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| q |                                                                   |
| u |                                                                   |
| i |                                                                   |
| p |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| , |                                                                   |
| t |                                                                   |
| e |                                                                   |
| c |                                                                   |
| h |                                                                   |
| n |                                                                   |
| i |                                                                   |
| c |                                                                   |
| a |                                                                   |
| l |                                                                   |
| d |                                                                   |
| a |                                                                   |
| t |                                                                   |
| a |                                                                   |
| , |                                                                   |
| e |                                                                   |
| t |                                                                   |
| c |                                                                   |
| . |                                                                   |
| ) |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the duties and responsibilities for management and other   |
| \ | personnel identified by the certificate holder who accomplish the |
| . | CAS System.                                                       |
+---+-------------------------------------------------------------------+
| 3 | Review the certificate holder's Continuing Analysis and           |
| \ | Surveillance process to ensure it contains the policies,          |
| . | procedures, instructions and information necessary for personnel  |
|   | to perform their duties and responsibilities with a high degree   |
|   | of safety.                                                        |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS System meet the   |           |
| \ | specific regulatory and FAA policy requirements:     |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS System specify    |           |
| . | how the certificate holder will establish and        |           |
| 1 | maintain the following CAS Systems:                  |           |
| . |                                                      |           |
|   | SRRs: 121.135(a)(1); 121.373(a)                      |           |
+---+------------------------------------------------------+-----------+
| 1 | The system for the continuing analysis and           | Yes       |
| . | surveillance of the performance and effectiveness of |           |
| 1 | its inspection program, regardless of whether that   | No,       |
| . | program is carried out by the certificate holder or  | Explain   |
| 1 | by another person? **     **                         |           |
|   |                                                      |           |
|   | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | The system for the continuing analysis and           | Yes       |
| . | surveillance of the performance and effectiveness of |           |
| 1 | its program covering other maintenance, preventive   | No,       |
| . | maintenance, and alterations, regardless of whether  | Explain   |
| 2 | that program is carried out by the certificate       |           |
|   | holder or by another person? **     **               |           |
|   |                                                      |           |
|   | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | The system for correction of any deficiencies in its | Yes       |
| . | inspection program and the program covering other    |           |
| 1 | maintenance, preventive maintenance, and             | No,       |
| . | alterations, regardless of whether those programs    | Explain   |
| 3 | are carried out by the certificate holder or by      |           |
|   | another person? **     **                            |           |
|   |                                                      |           |
|   | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS system specify    |           |
| . | how the certificate holder will continually perform  |           |
| 2 | the following functions of the CAS System:           |           |
| . |                                                      |           |
|   | SRRs: 121.135(a)(1); 121.373(a)                      |           |
+---+------------------------------------------------------+-----------+
| 1 | How the certificate holder will continually analyze  | Yes       |
| . | the performance and effectiveness of its inspection  |           |
| 2 | program? **     **                                   | No,       |
| . |                                                      | Explain   |
| 1 | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | How the certificate holder will continually conduct  | Yes       |
| . | surveillance of the performance and effectiveness of |           |
| 2 | its inspection program? **     **                    | No,       |
| . |                                                      | Explain   |
| 2 | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | How the certificate holder will continually analyze  | Yes       |
| . | the performance and effectiveness of its program     |           |
| 2 | covering other maintenance, preventive maintenance,  | No,       |
| . | and alterations? **     **                           | Explain   |
| 3 |                                                      |           |
|   | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | How the certificate holder will continually conduct  | Yes       |
| . | surveillance of the performance and effectiveness of |           |
| 2 | its program covering other maintenance, preventive   | No,       |
| . | maintenance, and alterations? **     **              | Explain   |
| 4 |                                                      |           |
|   | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | How the certificate holder will continually correct  | Yes       |
| . | any deficiencies in its inspection program and the   |           |
| 2 | program covering other maintenance, preventive       | No,       |
| . | maintenance, and alterations? **     **              | Explain   |
| 5 |                                                      |           |
|   | SRRs: 121.373(a)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS System specify    | Yes       |
| . | how the certificate holder will make changes to its  |           |
| 3 | inspection program and its program covering other    | No,       |
| . | maintenance, preventive maintenance, and             | Explain   |
|   | alterations, whenever the Administrator finds that   |           |
|   | either or both of those programs do not contain      |           |
|   | adequate procedures or standards to meet the         |           |
|   | requirements of 14 CFR Part 121? **     **           |           |
|   |                                                      |           |
|   | SRRs: 121.373(b)                                     |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS System comply     | Yes       |
| . | with the general guidance contained in FAA Notice    |           |
| 4 | 8900.7? **     **                                    | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS System comply     | Yes       |
| . | with the guidance contained in FAA Advisory Circular |           |
| 5 | AC 120-16D? **     **                                | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS System comply     | Yes       |
| . | with the guidance contained in FAA Advisory Circular |           |
| 6 | 120-79? **     **                                    | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder s manual contain general | Yes       |
| \ | policies for the CAS System that comply with the     |           |
| . | SRRs? **     **                                      | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(b)(1); 121.373(a); 121.373(b)          |           |
|   |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual      |           |
|   | system contains a general policy that they must      |           |
|   | establish and maintain a system for the continuing   |           |
|   | analysis and surveillance of the performance and     |           |
|   | effectiveness of its inspection program and the      |           |
|   | program covering other maintenance, preventive       |           |
|   | maintenance, and alterations and for the correction  |           |
|   | of any deficiency in those programs, regardless of   |           |
|   | whether those programs are carried by the            |           |
|   | Certificate Holder or by another person.             |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1); 121.373(a)                 |           |
|   |                                                      |           |
|   | *Interfaces:* 1.1.1(AW); 1.2.1(AW); 1.2.2(AW);       |           |
|   | 1.2.3(AW); 1.2.4(AW); 1.2.5(AW); 1.3.1(AW);          |           |
|   | 1.3.2(AW); 1.3.3(AW); 1.3.4(AW); 1.3.5(AW);          |           |
|   | 1.3.6(AW); 1.3.7(AW); 1.3.8(AW); 1.3.9(AW);          |           |
|   | 1.3.10(AW); 1.3.15(AW); 1.3.16(AW); 1.3.17(AW);      |           |
|   | 1.3.18(AW); 1.3.20(AW); 1.3.21(AW); 1.3.22(AW);      |           |
|   | 1.3.24(AW); 2.1.1(AW); 2.1.1(OP); 4.1.1(AW)          |           |
|   |                                                      |           |
|   | 2\. Check that the Certificate Holder\'s manual      |           |
|   | contains a general policy that whenever the          |           |
|   | Administrator finds that either or both of the       |           |
|   | programs described in 14CFR part 121.373(a) does not |           |
|   | contain adequate procedures and standards to meet    |           |
|   | the requirements of this part, the Certificate       |           |
|   | Holder shall, after notification by the              |           |
|   | Administrator, make any changes in those programs    |           |
|   | that are necessary to meet those requirements.       |           |
|   |                                                      |           |
|   | *Sources:* 121.135(b)(1); 121.373(b)                 |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.1(AW); 1.3.2(AW); 1.3.15(AW);      |           |
|   | 2.1.1(AW); 2.1.1(OP); 7.1.1(AW); 7.1.2(AW)           |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder\'s manual contain        | Yes       |
| \ | reference the appropriate Federal Aviation           |           |
| . | Regulations listed in the Supplemental Information   | No,       |
|   | section of this safety attribute inspection (SAI)?   | Explain   |
|   | **     **                                            |           |
|   |                                                      |           |
|   | SRRs: 121.135(b)(3)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder s manual contain the     | Yes       |
| \ | duties and responsibilities for personnel who will   |           |
| . | accomplish the CAS System? **     **                 | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder s manual include         | Yes       |
| \ | instructions and information for personnel to meet   |           |
| . | the requirements of the CAS System? **     **        | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(a)(1)                                  |           |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
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| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 1 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
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| d |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No procedures, policy, instructions or information specified.     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Procedures or instructions and information do not identify (who,  |
| \ | what, when, where, how).                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Procedures, policy or instructions and information do not comply  |
| \ | with CFR.                                                         |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policy or instructions and information do not comply  |
| \ | with FAA policy and guidance.                                     |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Procedures, policy or instructions and information do not comply  |
| \ | with other documentation (e.g., manufacturer\'s data, Jeppesen\'s |
| . | Charts, etc.).                                                    |
+---+-------------------------------------------------------------------+
| 6 | Procedures, policy or instructions and information unclear or     |
| \ | incomplete.                                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Documentation quality (e.g., unreadable or illegible).            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Procedures, policy or instructions and information inconsistent   |
| \ | across Certificate Holder manuals (FOM - Flight Operations Manual |
| . | to GMM - General Maintenance Manual, etc.).                       |
+---+-------------------------------------------------------------------+
| 9 | Procedures, policy or instructions and information inconsistent   |
| \ | across media (e.g., paper, microfiche, electronic).               |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Resource requirements incomplete (personnel, facilities,          |
| 0 | equipment, technical data).                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
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| S |                                                                   |
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| 2 |                                                                   |
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| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| b |                                                                   |
| j |                                                                   |
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| d |                                                                   |
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| d |                                                                   |
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the control questions below.                               |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | controls that it has documented.                                  |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Are the following controls built into the CAS        |           |
| \ | System:                                              |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder conducts audits to       |           |
| 1 | determine the performance and effectiveness of its   | No,       |
| . | inspection program and its program covering other    | Explain   |
|   | maintenance, preventive maintenance, and             |           |
|   | alterations, regardless of whether those programs    |           |
|   | are carried out by the certificate holder or by      |           |
|   | another person? **     **                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder collects and analyzes    |           |
| 2 | data to determine the performance and effectiveness  | No,       |
| . | of its inspection program and its program covering   | Explain   |
|   | maintenance, preventive maintenance, and             |           |
|   | alterations, regardless of whether those programs    |           |
|   | are carried out by the certificate holder or by      |           |
|   | another person? **     **                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder initiates corrective     |           |
| 3 | action plans with timelines based upon the severity  | No,       |
| . | of deficiencies in its inspection program and its    | Explain   |
|   | program covering other maintenance, preventive       |           |
|   | maintenance, and alterations? **     **              |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder\'s CAS System meetings   |           |
| 4 | are effective in identifying systemic problems,      | No,       |
| . | determining the root cause of deficiencies, and      | Explain   |
|   | determining appropriate corrective actions?          |           |
|   | **     **                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder conducts adequate        |           |
| 5 | follow-up to ensure that corrective actions are      | No,       |
| . | appropriate, timely, and effective? **     **        | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder complies with the        |           |
| 6 | requirements in its CAS System for responding to     | No,       |
| . | emergency/critical situations? **     **             | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the personnel who carry out the functions of    |           |
| 7 | the CAS System are properly trained? **     **       | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder have a documented method | Yes       |
| \ | for assessing the impact of any changes made to the  |           |
| . | controls in the CAS System? **     **                | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| C |                                                                   |
| o |                                                                   |
| n |                                                                   |
| t |                                                                   |
| r |                                                                   |
| o |                                                                   |
| l |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No controls specified.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the controls do not identify (who, what, when,  |
| \ | where, how).                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Controls incomplete.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Controls could be circumvented.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Controls could be unenforceable.                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resource requirements incomplete (personnel, facilities,          |
| \ | equipment, technical data).                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
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| t |                                                                   |
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| o |                                                                   |
| n |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
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| r |                                                                   |
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| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
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| u |                                                                   |
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| e |                                                                   |
| m |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| b |                                                                   |
| j |                                                                   |
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| c |                                                                   |
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| : |                                                                   |
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| l |                                                                   |
| u |                                                                   |
| d |                                                                   |
| e |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| e |                                                                   |
| c |                                                                   |
| i |                                                                   |
| f |                                                                   |
| i |                                                                   |
| c |                                                                   |
| p |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| m |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| s |                                                                   |
| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| e |                                                                   |
| a |                                                                   |
| c |                                                                   |
| h |                                                                   |
| e |                                                                   |
| l |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the process measurement questions below.                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | process measurements that it has documented.                      |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s CAS System include    |           |
| \ | the following process measurements:                  |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal if the certificate    |           |
| 1 | holder failed to conduct audits to determine the     | No,       |
| . | performance and effectiveness of its inspection      | Explain   |
|   | program, and its program covering other maintenance, |           |
|   | preventive maintenance, and alterations regardless   |           |
|   | of whether those programs were carried out by the    |           |
|   | certificate holder or by another person? **     **   |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal if the certificate    |           |
| 2 | holder failed to collect and analyze data to         | No,       |
| . | determine the performance and effectiveness of its   | Explain   |
|   | inspection program, and its program covering         |           |
|   | maintenance, preventive maintenance, and alterations |           |
|   | regardless of whether those programs were carried    |           |
|   | out by the certificate holder or by another person?  |           |
|   | **     **                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal if the certificate    |           |
| 3 | holder failed to initiate corrective action plans    | No,       |
| . | with timelines based upon the severity of            | Explain   |
|   | deficiencies in its inspection program, and its      |           |
|   | program covering other maintenance, preventive       |           |
|   | maintenance, and alterations? **     **              |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal if the certificate    |           |
| 4 | holder\'s CAS System meetings were not effective in  | No,       |
| . | identifying systemic problems, determining the root  | Explain   |
|   | cause of deficiencies, and determining appropriate   |           |
|   | corrective actions? **     **                        |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal if the certificate    |           |
| 5 | holder failed to conduct adequate follow-up to       | No,       |
| . | ensure that corrective actions were appropriate,     | Explain   |
|   | timely, and effective? **     **                     |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal if the certificate    |           |
| 6 | holder failed to comply with the requirements in its | No,       |
| . | CAS System for responding to emergency/critical      | Explain   |
|   | situations? **     **                                |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal if the personnel who  |           |
| 7 | carry out the functions of the CAS System were not   | No,       |
| . | properly trained? **     **                          | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Is there a process measurement or process            | Yes       |
| \ | measurements that would reveal if the certificate    |           |
| . | holder\'s policy, procedures, instructions, and      | No,       |
|   | information were not followed? **     **             | Explain   |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder document its process     | Yes       |
| \ | measurement results? **     **                       |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder use its process          | Yes       |
| \ | measurement results to improve its programs?         |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Does the organization that conducts the process      | Yes       |
| \ | measurements have direct access to the person with   |           |
| . | responsibility for the CAS System? **     **         | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
|   |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No process measurements specified.                                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the process measurements does not identify      |
| \ | (who, what, when, where, how).                                    |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Inability to identify negative findings.                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | No provisions for implementing corrective actions.                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Ineffective follow-up to determine effectiveness of corrective    |
| \ | actions.                                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resources requirements (personnel, facilities, equipment,         |
| \ | technical data).                                                  |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
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| n |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
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| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| t |                                                                   |
| o |                                                                   |
| b |                                                                   |
| e |                                                                   |
| e |                                                                   |
| f |                                                                   |
| f |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| v |                                                                   |
| e |                                                                   |
| l |                                                                   |
| y |                                                                   |
| m |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| d |                                                                   |
| , |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| c |                                                                   |
| e |                                                                   |
| r |                                                                   |
| t |                                                                   |
| i |                                                                   |
| f |                                                                   |
| i |                                                                   |
| c |                                                                   |
| a |                                                                   |
| t |                                                                   |
| e |                                                                   |
| h |                                                                   |
| o |                                                                   |
| l |                                                                   |
| d |                                                                   |
| e |                                                                   |
| r |                                                                   |
| \ |                                                                   |
| ' |                                                                   |
| s |                                                                   |
| s |                                                                   |
| y |                                                                   |
| s |                                                                   |
| t |                                                                   |
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| m |                                                                   |
| s |                                                                   |
| h |                                                                   |
| o |                                                                   |
| u |                                                                   |
| l |                                                                   |
| d |                                                                   |
| i |                                                                   |
| d |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| i |                                                                   |
| f |                                                                   |
| y |                                                                   |
| a |                                                                   |
| n |                                                                   |
| d |                                                                   |
| d |                                                                   |
| o |                                                                   |
| c |                                                                   |
| u |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
|   |                                                                   |
| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the interfaces associated with the CAS System that have    |
| \ | been identified along with the individual questions in section 1, |
| . | Procedures, of this DCT.                                          |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures or          |
| \ | instructions, and information to gain an understanding of the     |
| . | interfaces that it has documented.                                |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
|   |                                                      |           |
|   | Note: The design job task items (JTIs) displayed     |           |
|   | with the questions in section 1, Procedures, of this |           |
|   | DCT identify potential interfaces (by element        |           |
|   | number) for this element.                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s system properly       | Yes       |
| \ | address the interfaces that are identified along     |           |
| . | with the questions in section 1, Procedures, of this | No,       |
|   | DCT? **     **                                       | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder document a method for    | Yes       |
| \ | assessing the impact of any changes to the           |           |
| . | associated interfaces within the CAS process?        | No,       |
|   | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No interfaces specified.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | The following interfaces not identified within the Certificate    |
| \ | Holder\'s manual system:                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Interfaces listed are inaccurate.                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Specific location of interfaces not identified within the manual  |
| \ | system.                                                           |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Other                                                             |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
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| t |                                                                   |
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| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| & |                                                                   |
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| u |                                                                   |
| t |                                                                   |
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| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
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| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| b |                                                                   |
| j |                                                                   |
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| c |                                                                   |
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| : |                                                                   |
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| s |                                                                   |
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| h |                                                                   |
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| s |                                                                   |
| s |                                                                   |
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| n |                                                                   |
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| n |                                                                   |
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| t |                                                                   |
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| n |                                                                   |
| w |                                                                   |
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| t |                                                                   |
| h |                                                                   |
| t |                                                                   |
| h |                                                                   |
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| r |                                                                   |
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| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| . |                                                                   |
| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the CAS    |
| \ | System.                                                           |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the CAS System. |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities of the person(s),          |
| \ | documented in the certificate holder\'s manual.                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder clearly identify who is  | Yes       |
| \ | responsible for the quality of the CAS System?       |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder clearly identify who has | Yes       |
| \ | authority to establish and modify the policies,      |           |
| . | procedures, instructions and information for the CAS | No,       |
|   | System? **     **                                    | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder s manual include the     | Yes       |
| \ | duties and responsibilities of those who manage the  |           |
| . | work required by the CAS System? **     **           | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder s manual include the     | Yes       |
| \ | instructions and information for those who manage    |           |
| . | the work required by the CAS System? **     **       | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(a)(1)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the responsibility for this position?       |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 6 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the authority for this position? **     **  |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 7 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having responsibility for the CAS System? **     **  | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 8 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having authority to establish and modify the         | No,       |
|   | certificate holder\'s policies, procedures,          | Explain   |
|   | instructions and information for the CAS System?     |           |
|   | **     **                                            |           |
+---+------------------------------------------------------+-----------+
| 9 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the procedures for delegation of authority  |           |
| . | for the CAS System? **     **                        | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
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| & |                                                                   |
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| t |                                                                   |
| h |                                                                   |
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| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
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| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
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| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
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| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
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| w |                                                                   |
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| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Not documented.                                                   |
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+---+-------------------------------------------------------------------+
| 2 | Documentation unclear.                                            |
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+---+-------------------------------------------------------------------+
| 3 | Documentation incomplete.                                         |
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+---+-------------------------------------------------------------------+
| 4 | Other.                                                            |
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+---+-------------------------------------------------------------------+