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                                      **U.S. Department of Housing and
                                      Urban Development**

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| Special Attention of:             | **Transmittal** for Handbook No.: |
|                                   | 8024.01, REV-2                    |
| All FHEO Region Directors         |                                   |
|                                   | Issued: May 11, 2005              |
| All Associate General Counsel     |                                   |
|                                   |                                   |
| All FHEO Staff                    |                                   |
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| 1\. This Transmits                                                    |
|                                                                       |
| one new chapter and four revised chapters of the Title VIII Complaint |
| Intake, Investigation, and Conciliation Handbook, 8024.01. The        |
| original handbook was published in 1995, and included six chapters:   |
| Jurisdiction, Complaint Intake, Special Intake, Conciliation,         |
| Planning and Conducting the Investigation, and Administrative         |
| Closures. Two chapters were added in 1998; Theories of Discrimination |
| and Analysis of Specific Cases.                                       |
|                                                                       |
| One new chapter, Chapter 10, Preparation of the Case File has been    |
| added, and four chapters: Chapter 4, Complaint Intake; Chapter 7,     |
| Planning and Conducting the Investigation; Chapter 9, Administrative  |
| Closures; and Chapter 11, Conciliation, have been revised and updated |
| to reflect current FHEO guidance.                                     |
|                                                                       |
| Chapter 10: Preparation of the Case File, provides guidance to FHEO   |
| staff on the organization and placement of evidence in the            |
| investigative case file, including privileged and confidential        |
| information.                                                          |
|                                                                       |
| Chapter 4: Complaint Intake, combines and revises Chapters 4 and 5    |
| from the 1995 edition of the Handbook, and provides updated and       |
| revised guidance for complaint intake activities and special intake   |
| issues, previously contained in Chapter 4 (Complaint Intake) and      |
| Chapter 5 (Special Intake).                                           |
|                                                                       |
| Chapter 7: Planning and Conducting the Investigation, Chapter 9,      |
| Administrative Closures, and Chapter 11, Conciliation, have been      |
| updated to include current FHEO policies and practices.               |
|                                                                       |
| Remove Chapters 4,5, 7, 9 and 11 and insert Handbook 8024.01, REV-2,  |
| Chapters 4, 7, 9, 10 and 11, with Appendices.                         |
|                                                                       |
| Assistant Secretary                                                   |
|                                                                       |
| for Fair Housing and Equal Opportunity                                |
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  Distribution: W-3-1,      

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