**DA 06-1485**

**Released: July 21, 2006**

**THE CONSUMER & GOVERNMENTAL AFFAIRS BUREAU REMINDS TELECOMMUNICATIONS
EQUIPMENT MANUFACTURERS AND TELECOMMUNICATIONS SERVICE PROVIDERS OF
OBLIGATION TO DESIGNATE AGENT FOR COMPLAINTS RECEIVED BY THE FCC**

The purpose of this *Public Notice* is to remind telecommunications
equipment manufacturers and telecommunications service providers subject
to Section 255 of the Communications Act of 1934[^1] of their obligation
to designate an agent for service of informal and formal complaints
received by the Federal Communications Commission ("Commission"). The
valid control number for compliance with the designation of points of
contact information contained in these sections is 3060-0833.

On September 29, 1999, the Commission released a *Report and Order and
Further Notice of Inquiry (Report and Order)*[^2] that adopted
regulations implementing Section 255, which requires telecommunications
equipment manufacturers and service providers to ensure that their
equipment and services are accessible to persons with disabilities, to
the extent readily achievable. The regulations require, in part, that
equipment manufacturers and service providers covered by Section 255
designate an agent for service of informal and formal complaints
received by the Commission.[^3] The designation shall include a name or
department designation, business address, telephone number, and, if
available, TTY number, facsimile number, and Internet e-mail address.

This designation or updated designation information may be sent to the
Commission via e-mail to <Section255_POC@fcc.gov>.

Contact information for Section 255 telecommunications equipment
manufacturers is posted on the Consumer & Governmental Affairs Bureau's
website at:
[http://www.fcc.gov/cgb/dro/section255_manu.html](http://www.fcc.gov/cib/dro/section255_manu.html);
contact information for telecommunications service providers is posted
at:
[http://www.fcc.gov/cgb/dro/service_providers.html](http://www.fcc.gov/cib/dro/service_providers.html)**;**
and contact information for affected colleges and universities is posted
at:
[http://www.fcc.gov/cgb/dro/section255_colleges.html](http://www.fcc.gov/cib/dro/section255_colleges.html).
The

Commission asks that all covered entities check this FCC website
information for accuracy. If the information is not accurate, is not
current, or if it does not exist, please e-mail the correct information
to <Section255_POC@fcc.gov>.

The full text of this document and filings will be available for public
inspection and copying during regular business hours at the FCC
Reference Information Center, Portals II, 445 12^th^ Street, S.W., Room
CY-A257, Washington, D.C. 20554. These documents and copies of
subsequently filed documents in this matter may also be purchased from
the Commission's duplicating contractor at, Portals II, 445 12^th^
Street, S.W., Room CY-B402, Washington, D.C. 20554. Customers may
contact the duplicating contractor at their website:
[www.bcpiweb.com](http://www.bcpiweb.com/) or call 1-800-378-3160.
Filings may also be viewed on the Consumer & Governmental Affairs
Bureau's, Disability Rights Office homepage at
<http://www.fcc.gov/cgb/dro/>.

To request materials in accessible formats for people with disabilities
(Braille, large print, electronic files, audio format), send an e-mail
to <fcc504@fcc.gov> or call the Consumer & Governmental Affairs Bureau
at 202-418-0530 (voice), 202-418-0432 (TTY). This *Public Notice* can
also be downloaded in Word and Portable Document Format (PDF) at
[http://www.fcc.gov/cgb/dro/section255.html](http://www.fcc.gov/cgb/dro/trs.html).

For further information regarding this *Public Notice*, contact Arlene
Alexander, Consumer & Governmental Affairs Bureau, Disability Rights
Office (202) 418-0581 (voice), (202) 418-0183 (TTY), or e-mail
[Arlene.Alexander@fcc.gov](mailto:dljackso@fcc.gov).

**-FCC-**

[^1]: 47 U.S.C. § 255; *See* 47 C.F.R. §§ 6.1 & 7.1.

[^2]: *See* *Implementation of Sections 255 and 251(a)(2) of the
    Communications Act of 1934*, *as enacted by the Telecommunications
    Act of 1996*, WT Docket No. 96-198, Report and Order and Further
    Notice of Inquiry, 16 FCC Rcd. 6417 (Sept. 29, 1999) (*Report and
    Order*).

[^3]: *See* 47 C.F.R. §§ 6.18 & 7.18.