Number range CHAPTER

**OPERATIONS AND MAINTENANCE**

**SUPPORT SERVICES**

**AT THE**

**SOUTH ATLANTIC AREA RESEARCH FACILITIES**

## ATHENS, GEORGIA

#### WATKINSVILLE, GEORGIA

**FT. PIERCE, FLORIDA**

**RICHARD B. RUSSELL AGRICULTURAL RESEARCH CENTER**

**SOUTHEAST POULTRY RESEARCH LABORATORY**

**J. PHIL CAMPBELL, SR. NATURAL RESOURCE**

**CONSERVATION CENTER**

### U.S. HORTICULTURAL RESEARCH LABORATORY

**VOLUME II SEPTEMBER 2004**

**UNITED STATES DEPARTMENT OF AGRICULTURE**

**AGRICULTURAL RESEARCH SERVICE**

**Richard B. Russell Agricultural Research Center**

**Southeast Poultry Research Laboratory**

**J. Phil Campbell, Sr. Natural Resource Conservation Center**

**U.S. Horticultural Research Laboratory**

[INDEX]{.underline}

[SECTION]{.underline} [FUNCTION]{.underline}

**1
INTRODUCTION**\...\...\...\...\...\...\...\...\...\...\...\...\...\.....
4

1.1 Background\...\...\...\...\...\...\...\...\...\...\...\...\..... 4

1.2 General Description of Work\...\...\...\...\...\...\...\... 5

1.3 Definitions\...\...\...\...\...\...\...\...\...\...\...\...\.... 5

**2 WORK MANAGEMENT\...\...\...\...\...\...\...\...\...\...\...\....**
12

2.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...
12

2.2 Definitions\...\...\...\...\...\...\...\...\...\...\...\...\..... 13

2.3 Classification of Work\...\...\...\...\...\...\...\...\...\... 14

2.4 Priorities\...\...\...\...\...\...\...\...\...\...\...\...\...\...
14

2.5 Approval of Work Orders\...\...\...\...\...\...\...\...\..... 15

2.6 Specific Requirements\...\...\...\...\...\...\...\...\...\.... 16

2.7 Quality Control\...\...\...\...\...\...\...\...\...\...\...\.... 17

2.8 Equipment Inventory\...\...\...\...\...\...\...\...\...\...\... 18

**3 MAINTENANCE, ALTERATION, AND REPAIR OF BUILDING AND STRUCTURE**

3.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\..... 19

3.2 Specific Requirement\...\...\...\...\...\...\...\...\...\.... 19

**4 Grounds Maintenance\...\...\...\...\...\...\...\...\...\.....** 21

4.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\..... 21

4.2 Specific Requirements\...\...\...\...\...\...\...\...\...\... 21

**5 HVAC and REFRIGERATION\...\...\...\...\...\...\...\...\.....** 23

5.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\..... 23

5.2 Specific Requirements\...\...\...\...\...\...\...\...\...\... 23

**6. ELECTRICAL SERVICES\...\...\...\...\...\...\...\...\...\.....** 28

6.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\..... 28

6.2 Specific Requirements\...\...\...\...\...\...\...\...\...\... 29

**7 HOUSEKEEPING** \...\...\...\...\...\...\...\...\...\...\...\..... 30

7.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\..... 30

7.2 Specific Requirements\...\...\...\...\...\...\...\...\...\... 30

**8 SAFETY** \...\...\...\...\...\...\...\...\...\...\...\...\...\...
\... 33

8.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\... ..
33

8.2 Specific Requirements\...\...\...\...\...\...\...\...\.... .. 33

**9 ADMINISTRATIVE** \...\...\...\...\...\...\...\...\...\...\..... 35

9.1 General\...\...\...\...\...\...\...\...\...\...\...\...\...\.... 35

9.2 Specific Requirements\...\...\...\...\...\...\...\...\..... 35

**10 AUTOMOTIVE AND FARM** .. . . . . . . . . . . . . . . . 38

10.1 General \...\...\...\...\...\...\...\...\...\...\...\...\...\.....
38

10.2 Specific Requirements \...\...\...\...\...\...\...\...\...\... 38

**11 Security \.... . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .** 40

1\. **Introduction.**

1.1 **Background.**

> 1.1.1 The South Atlantic Area Locations, hereinafter referred to as
> the Centers, are part of the Agricultural Research Service (ARS),
> United States Department of Agriculture (USDA). The Centers comprise
> of three geographically clustered research installations in Georgia
> and one located in Florida: **1a) Richard B. Russell Agricultural
> Research Center (RRC), 1b) The Southeast Poultry Research Laboratory
> (SEP), and 2) J. Phil Campbell, Sr. Natural Resource Conservation
> Center (JPC) and 3) U.S. Horticultural Research Laboratory (USHRL)**.
> Two of the facilities, RRC and SEP, are located within the research
> park adjacent to the University of Georgia. The JPC is located in
> Watkinsville, Georgia approximately 8.5 miles from the other
> facilities and the USHRL is located in Ft. Pierce Florida.
>
> **RRC.** - The mission at the RRC is twofold; ensuring and improving
> the safety of food and feed, and ensuring and improving the quality
> and economic value of food and crops. The hours of operation are
> 7:00am to 5:00pm.
>
> **SEP**. -SEP conducts research on emerging and exotic infectious
> poultry diseases and food borne pathogens of people. The laboratory is
> specially designed and operated to contain highly infectious diseases
> of poultry where they may be studied safely, posing no threat to the
> poultry industry or people. Observance of proper personnel procedures,
> usage of personnel safety equipment and correct design and operation
> of facilities all contribute to the bio-security and bio-safety of the
> laboratory. The hours of operation are 7:00am to 5:00pm.
>
> **JPC.** - An agricultural research unit concentrating on: improving
> the understanding of chemical, physical and biological interactions in
> the soil-plant-animal-atmosphere with the goal of maintaining a
> sustainable, productive, and economical agricultural ecosystem for the
> Southern Piedmont region. The hours of operation are 7:00am to 5:00pm.
>
> **USHRL. --** Develop new control methods for existing and emerging
> insect pest of subtropical crops, conduct physiological, biochemical,
> and pathological research on post-harvest problems of horticultural
> crops, develop new and improved citrus scion and rootstock varieties
> that have enhanced tolerance/resistance to environmental stresses
> among many other types of research efforts. The hours of operation are
> 7:30-4:30pm.

2.  **General Statement of Work.** This performance work statement (PWS)
    specifies services required to provide the full range of operational
    and maintenance support to the Centers. These services shall be
    provided to the entire complex.

> The Contractor shall provide all labor, supervision, equipment, and
> materials, except those specified as Government-furnished, to provide
> facilities operations, maintenance, administrative, security and
> safety support service to the USDA, ARS, South Atlantic Area
> locations. Facilities operations and maintenance functions include but
> are not limited to the areas of work management, preventive
> maintenance, building maintenance, alteration and repair, ground
> maintenance, heating ventilation air conditioning and refrigeration,
> electrical, housekeeping, safety, security and administrative
> services. The Contractor shall perform all work described in this
> performance work statement in accordance with all Federal, State, and
> local laws, regulations, codes and USDA and ARS directives as
> applicable. The Contractor shall perform all related services
> necessary to carry out the provisions of this contract, including
> quality control, financial control, maintenance of accurate and
> complete records, files and libraries of documents to include Federal,
> State, local regulations, codes, laws, technical manuals, and
> manufacturers' instructions and recommendations. The Contractor shall
> prepare and provide required reports, compile historical data, perform
> administrative work, and submit any necessary information, as
> specified in this solicitation. Such functions are in direct support
> of the research mission of the Centers. Each employee is expected to
> adhere to standards of conduct, competency, appearance, and integrity
> that reflects credit to the employee, the Contractor, and the
> Government.
>
> **Note -** **USHRL: This location will not receive security, ground
> maintenance, administrative and housekeeping services under this
> contract.**

3.  **Definitions.** As used throughout this document, the following
    terms will have the meaning set forth below.

    1.  **Preventive and Remedial Maintenance.** Scheduled and
        unscheduled repairs of equipment, systems, and buildings are an
        integral part of this contract. These may occur at any time and
        depending on the impact on critical systems may require
        immediate repairs. The Contractor shall have an overall response
        plan that incorporates personnel notification lists, and
        response action for all utility systems failures and other major
        failures which may occur.

> 1.3.2 **Maintenance, Alterations, and Repairs of Buildings and
> Structures.** The day-to-day operation of the Centers is dynamic with
> continuously changing requirements that demand modifications of
> existing facilities. The Contractor will be an integral part of these
> changes and in many instances will be expected to actually perform the
> work utilizing existing on site personnel. In these instances, the
> Contractor should utilize personnel from any of the required crafts
> and/or others as needed.
>
> 1.3.3 **Acceptable Quality Level (AQL).** The expected level of
> performance. Performance that does not meet the AQL shall be rejected
> by the Government. The AQL for all Additional Work is 100%.

1.3.4 **Additional Work.** Additional work is defined as work within

the general scope, but not specifically described in the PWS or

supported by workload data, or work required to be performed due to

emergencies not included in the firm fixed price. This also includes

work above the workload data provided in the appendices.

> Examples of additional work include: **1)** Emergency work not
> included
>
> in routine work. **2)** equipment maintenance above workload data and
>
> not included in routine work; **3)** maintenance, alterations and
> repair
>
> of building structures outside the building footprint, **4)** moving
>
> furniture/offices/assembling furniture, **5)** MIS cable distribution,
>
> **6)** mechanic overhauls **7)** cleaning the interior of sewage
>
> decontamination tanks **8)** fabrication/modification of boiler plant
>
> **9)** replacing HVAC systems, **10)** Execution of any engineering
> and
>
> planning work. However, engineering and planning involved to develop
>
> specifications for such work is not "additional work," but routine
>
> work.

5.  **Biosecurity.** The procedures (including maintenance), equipment
    and facilities that prevent intentional or unintentional escape of
    infectious agents from the Centers or introduction of a pathogen
    from outside to animals housed or plants maintained in the Centers.

1.3.6 **Biosafety.** Procedures (including maintenance, equipment), and
facilities that prevent intentional and unintentional infection of
employees by agents used in research laboratories at the Centers.

1.3.7 **Alteration**. The work required to adjust interior

arrangements, exterior characteristics of an existing real property

facility.

> 1.3.8 **Construction.** The erection, installation, or assembly of a
> new facility; the addition, expansion, extension, alteration,
> conversion,
>
> or replacement of an existing facility; or the relocation of a
>
> facility from one installation to another within the limits specified
> in the RFP. This includes equipment installation as part of a
> facility, related site preparation, excavating filling and landscaping
> or other land improvement, or upgrading of an existing, single, real
> property facility.
>
> 1.3.9 **Continuous Uninterruptible Services.** Refers to services in

The Performance Work Statement sections 5,6,8, and 11 that requires

24 hours 7 days a week, 365 (or 366) days per year, uninterrupted

operations, including all National and religious holidays.

> 1.3.10 **Contract Discrepancy Report.** Written documentation of
> Contractor non-conformance or lack of performance for contracted work.
>
> 1.3.11 **Contractor.** Refers to both the Prime Contractor and all
> Subcontractors.
>
> 1.3.12 **Contractor Furnished Property (CFP).** All property and
> supplies other than Government Furnished Property (GFP), required by
> the Contractor to perform the specified services of this contract.
>
> 1.3.13 **Contracting Officer (CO).** A Government employee with the
> authority to enter into and administer contracts and make
> determinations and findings with respect thereto, or with any part of
> such authority.
>
> 1.3.14 **Contracting Officer's Representative (COR).** A liaison
> between the Contractor and Contracting Officer with the authority to
> provide clarification and guidance with respect to contract
> specifications, to monitor and inspect work requirements of the PWS,
> request corrective action, record and maintain information on
> contractor performance, which is forwarded to the PCO. Has no
> authority to issue delivery orders, obligate funds or make changes to
> the contract.
>
> 1.3.15 **Technical Inspectors (TI)**. A Government employee with the
> authority to identify technical requirements, monitor and inspect work
> requirements of the PWS, request corrective action, record and
> maintain information on contractor performance, which is forwarded to
> the CO through the COR.
>
> 1.3.16 **Critical Equipment and Facilities.** Those items of equipment
> and facilities that must operate continuously to support critical
> missions. Failure of the equipment or facilities in meeting the design
> requirements may affect the Government mission capabilities; the
> health and welfare of Government personnel; or damage Government
> equipment, property, or research programs.

1.3.17 **Government Furnished Property (GFP).** All Government

> facilities, property, and supplies provided to the Contractor to be
> used and/or expended by the Contractor carrying out responsibilities
>
> set forth in this contract (See Appendix B).
>
> 1.3.18 **Industry Standards.** Practices, procedures, or standards
> that are common within an industry or trade and which a reasonable and
> prudent person knowledgeable of that industry or trade would find
> acceptable as a measure of quality or acceptable procedure; and which
> may or may not be defined in writing. May also be referred to as
> \"standard commercial procedures\" or \"standard industry
> procedures.\"
>
> 1.3.19 **Intentional or Negligent Defective Performance.** Performance
> which is rendered by the Contractor under circumstances where the
> Contractor knows or should have known that its action or inaction
> would result in defective performance.

1.3.20 **Maintenance.** Recurring day-to-day, periodic, scheduled,

or unscheduled work required to preserve or restore a piece of

> equipment, a system, or a real property facility to such condition
> that it may be effectively utilized for its designated purpose.
> Includes preventive maintenance and remedial
>
> maintenance.
>
> 1.3.21 **Manufacturers' Recommendations and Standards.** Procedures
> recommended by the manufacturer which provides the most effective
> maintenance or best use, which shall preserve warranty rights, if
> available.
>
> 1.3.22 **Non-process Equipment.** Non-scientific equipment used
> throughout the Athens Location laboratories, support areas, and
> administrative areas. This category includes, but is not limited to,
> facility support equipment and machinery (such as refrigerators, shop
> machinery and equipment).
>
> 1.3.23 **Operational Support.** The providing of all services other
> than maintenance and craft shop services in accordance with applicable
> statutes, regulations, and standards as are herein prescribed; and in
> such a manner that programs are allowed to function at optimum levels.
> For example, operating the utility plants.

1.3.24 **Operator Checks and Services.** Routine inspections of and

services to plant and equipment performed by the operator as a

standard part of the operation of the plant or equipment; while

similar to preventive maintenance, it is not included in the

definition of preventive maintenance.

> 1.3.25 **Performance Period.** The period immediately following the
> phase-in period, during which the Contractor shall have full
> responsibility for carrying out all of the technical requirements of
> this Performance Work Statement.
>
> 1.3.26 **Performance Requirements Summary(PRS).** Identifies key
> performance indicators and acceptable quality levels (AQL) of the
>
> service to be performed under this contract, and which will be
> evaluated by the Government to assure that contract performance
> standards are met by the Contractor. Identifies those requirements
> where performance is quantifiable and where if defective performance
> is not rectified within the stated minimum correction time results in
> deductions from monies paid to the Contractor.
>
> 1.3.27 **Physical Security.** Those actions taken to preserve property
> from loss or damage. To ensure contractor and government employees'
> safety by ensuring buildings are locked and fences are secured to
> prevent entrance.
>
> 1.3.28 **Preventive Maintenance.** Scheduled checks and services to
> ensure good operating conditions in accordance with manufacturers'
> standards and warranties.
>
> 1.3.29 **Quality Control.** Those actions taken by the Contractor to
> control the quality of services to meet the requirements of this PWS.
>
> 1.3.30 **Quality Control Plan.** A document in which all measures
> taken by the Contractor to ensure that the quality of an end item
> service shall meet the contract requirements regarding timeliness,
> accuracy, appearance, completeness, consistency, and conformity to
> appropriate standards and/or specifications. It includes, but is not
> limited to, a written set of self-inspection checklists developed by
> the Contractor which comprehensively detects variations from the
> contract requirements; recording of work data; trend analysis;
> feedback and control systems for correcting deficiencies; and the
> necessary documentation to record findings. The Quality Control System
> used to implement the plan shall be automated using current computer
> aided techniques that are compatible with existing on-site Government
> systems.
>
> 1.3.31 **Remedial Maintenance.** Repair of buildings and structures
> and their installed equipment, utility systems, and process and
> non-process equipment, in accordance with manufacturers,
> recommendations or standards within the industry, to restore it to its
> proper operating condition. This term may be used interchangeably with
> \"repair.\"
>
> 1.3.32 **Shall.** This word specifies that the provision is binding to
> the contractor.
>
> 1.3.33 **Shop Services.** Those repetitive, craftsman-type services to
> satisfy the full spectrum of daily operational needs of research,
> research support, and administrative programs. Includes, but is not
> limited to, fabrication, alteration, and modification of prototype
> devices, equipment, and instruments; removing, moving, and installing
>
> laboratory and office furniture and equipment; fabrication of special
>
> safety equipment; remanufacture of shafts and parts no longer
> commercially available; and minor demolition and removal of abandoned
> equipment.
>
> 1.3.34 **Standard.** An acknowledged measure of comparison.
>
> 1.3.35 **System.** Includes all of the mechanical and electrical
> equipment; supporting structures; pneumatic, electrical and mechanical
> types of controls; and auxiliary equipment required to provide a
> specific function or output.
>
> 1.3.36 **Unintentional or Non-Negligent Defective Performance.**
> Defective performance rendered by the Contractor which under the
> circumstances where the Contractor did not know and should not have
> known that its actions or inactions would result in defective
> performance.
>
> 1.3.37 **Stock Level.** The normal operating quantity maintained in
> the Contractor Stock to support the maintenance operation. This
> quantity will be used as a guide when reordering spare parts or
> material.
>
> 1.3.38 **Stock Re-order Point.** The established quantity of a spare
> part or material that allows for the time of purchasing and delivery
> of the items to ensure a constant supply of the item.
>
> 1.3.39 **Stock Minimum Level.** The minimum quantity of a spare part
> or material maintained in stock at which a risk of running out of that
> item is high. Action should be taken to purchase or expedite delivery
> of the item.
>
> 1.3.40 **Transitional Work** During the phase-in period, the
> contractor will be responsible for evaluating work in progress and
> schedule the completion of work in the base period of performance.
>
> 1.3.41 **Maintenance Service Work.** Maintenance Service Work is all
> work which does not involve alterations or repair and which is subject
> to the provisions of the Service Contract Act and the prevailing
> maintenance service wage rates in this area.
>
> 1.3.42 **Repair.** Repair is the restoration of a piece of equipment,
> a system, or a real property facility to such condition that it may be
> effectively utilized for its designated purposes. Repair may be
> overhaul, reprocessing, or replacement of constituent parts or
> materials that have deteriorated by action of the elements or usage
> and have not been corrected through maintenance.

1.3.43 **Response Time.** The time required to dispatch a worker to

begin work to correct or repair an emergency condition or to meet a

required time frame.

1.3.44 **Additional Work Order.** A delivery order for work required

within scope but not specifically outlined in Performance Work

Statement and not part of routine work.

> 1.3.45 **Wait Queue (WQ).** The wait queue is a work management tool
> to provide the Contractor with a tracking device for Routine Work and
> Additional Work that cannot be accomplished for various legitimate
> reasons within the time frames.

**2. Work Management**.

> **2.1 General.** The Contractor shall maintain an effective automated
> work management system such as, Data Streams' MP2 which includes
> WebLink software, which shall be the basis for receipt of work
> requests, planning, estimating, material requisition, work assignment,
> scheduling and reporting and quality control of all work.
>
> This system shall facilitate accomplishment of all items of work
> necessary to accomplish the various tasks described in this PWS.
>
> **NOTE: USHRL,** the Ft. Pierce location has it's own Government owned
> MP2 system and related software, which the Contractor shall use and
> maintain. The automated work management systems at all locations must
> communicate and the Government shall have access to the system.

2.1.1 The Contractor shall use work orders to identify and release all
work requirements to maintenance personnel and for scheduling routine
preventive maintenance. These work orders are required to set
priorities; estimate and requisition material; regulate and coordinate
work tasks; promote timely scheduling; and ensure availability of labor,
materials, facilities and equipment.

> 2.1.2 The Contractor shall provide all computer hardware and software
> upgrades as needed at it's own expense. **NOTE:** At **USHRL**, the
> Ft. Pierce location, the Contractor shall maintain the system,
> however, the Government will provide software and any additional
> hardware required for contractor use.
>
> 2.1.3 **Performance Report.** The Contractor shall submit a monthly
> performance report on accomplishments made the previous month by the
> 15^th^ of the next month. The report shall address how each
> performance objective was met, to include information on the results
> of the overall service level for customer satisfaction, reasons for
> deductions and amounts and subcontracted services/materials for
> routine work.
>
> The Contractor shall also submit annually by September 15^th^, the
> total obligations for additional work, the total number of labor hours
> by craft for routine work and approved overtime hours by craft for
> routine work.
>
> 2.2 **Routine Work Response Time.** Contractor shall provide all
> day-to-day services necessary to operate and maintain facilities
> identified in the PWS in a manner that successfully sustains the
> research mission. The Contractor shall respond in a timely manner to
> meet the standards a stated in the Performance Requirement Summary or
> requirements of the Performance Work.
>
> 2.2.1 **Preventive Maintenance --** The Contractor shall schedule
> checks and services including, but not limited to, adjustments,
> cleaning, calibration, inspection, and equipment servicing of
> buildings and
>
> installed equipment, utility systems, and process and non-process
> equipment at intervals recommended by the manufacturer or standards
> within the industry to ensure proper and efficient operation with
> minimum breakdowns, deterioration, or other deficiencies. Preventive
> maintenance shall include repairs or other actions taken to correct
> deficiencies discovered during preventive maintenance inspections.
>
> 2.3 **Classification of Work.** The Contractor shall classify work
> using the criteria below. All Additional Work will be classified by
> the COR and/or designated Government Official.

1.  **Routine Work.** The Contractor shall provide recurring day-to-

> Day or periodic work such as maintenance and/or operations support
> functions, not including cosmetic changes on non-common use areas. The
> Contractor shall establish work priorities unless reprioritized by COR
> and/or designated government official. No work that substantially
> alters, modifies, or otherwise changes building structures, or
> equipment is considered routine work. This work may need urgent
> attention or require a limited time to correct, but will normally be
> limited to minor repairs. In the event of an emergency, the first 40
> man-hours will be considered routine work, with the excess man-hours
> charged to an additional work order if approved by the COR and/or
> designated government official. Any work within scope that can be
> performed with less than 40 craft hours using existing staff and does
> not require a subcontractor is considered routine work.

Examples of routine work include but are not limited to:

> Painting halls, bathrooms, and other common use areas
>
> Fence maintenance at RRC and SEP
>
> Snow and Ice Removal
>
> Spot Carpet Cleaning
>
> Washing, Drying and Sterilization of Glassware
>
> Patching Potholes, Repairing Cracks in Pavement/Concrete

2.  **Preventive Maintenance Work.** Orders for preventive maintenance
    of buildings and structures, plant and equipment, and other
    services, where the specific work and staff requirements are
    relatively constant and predictable in advance shall be considered
    routine work. Preventive Maintenance work shall be included in the
    firm fixed price.

> 2.3.3 **Additional Work.** The Additional work shall be completed and
> inspected by the Contractor using their Quality Control System prior
> to inspection and approval by the Government. Additional work orders
> will receive 100% inspection. Expenditures shall be recorded in the
> work management system once the work order is completed, to include
> man-hours by individual craft, work accomplished, and material
> expended.
>
> Examples of Additional Work include but are not limited to:
>
> Moving Furniture/Offices/Assembling Furniture
>
> MIS Cable Distribution
>
> Major Mechanic Overhauls
>
> Cleaning the Interior of Sewage Decontamination Tanks
>
> Replacing HVAC Systems
>
> 2.4 **Priorities.**
>
> 2.4.1 **Priority 1 (Emergency).** Maintenance and repair work which
> requires immediate action, including diverting personnel from other
> jobs. Usually work is necessary for the protection of health or
> safety, biosafety and biosecurity, protection of ongoing experiments
> and research programs, or prevention of damage to property. Immediate
> corrective action shall be taken and shall be pursued on a continuous
> basis until permanent repairs are completed unless otherwise directed
> by the COR and/or designated Government Official. The Contractor shall
> maintain or provide essential services to critical equipment and
> facilities and maintain critical environmental conditions, or as
> otherwise required by the COR and/or designated Government Official.
> Emergency repairs are considered routine work for immediate action. In
> the event a repair may exceed forty (40) man-hours, the Contractor
> shall notify the COR and/or designated Government Official for
> issuance of an Additional Work Order.
>
> 2.4.2 **Priority 2 (Urgent).** Work which should be accomplished by
> the first available craftsman. Personnel shall not be diverted from
> scheduled work. Work shall start within one workday and shall be
> completed as soon as possible, but completion shall be within five
> working days unless otherwise authorized by the COR and/or designated
> Government Official.
>
> 2.4.3 **Priority 3 (Routine).** Work shall be accomplished in the most
> economical and efficient manner, on a \"first come, first served"
> basis. Prompt response to routine work order is essential to smooth
> operation of research and support elements. Therefore, work on 50% of
> these work requirements shall be completed within one working day of
> receipt; the remainder shall be completed within five working days
> unless otherwise approved by the COR and/or designated Government
> Official.
>
> 2.4.4 **Assignment of Priorities.** The COR and/or designated
> Government Official will assign priorities to all Additional Work
> prior to issuance to the Contractor. The COR and/or designated
> Government Official has the right to change priority on all Additional
> Work.
>
> 2.5 **Approval of Work.**
>
> 2.5.1 **Routine Work.** Routine Work will be initiated by authorized
> Government or Contractor employees. These requests may be either oral
> or written. Routine Work does not require prior COR and/or designated
> Government Official approval for scheduling or commencement of
> corrective action. **NOTE -- USHRL:** At this location the designated
> Government Official establishes priority for routine work required by
> the Scientist.
>
> 2.5.2 **Additional Work.** The COR and/or designated Government
> Official will review Additional Work Orders, determine if costs are
> fair and reasonable. The Contractor shall schedule Additional Work for
> completion in accordance with assigned priority.
>
> 2.5.3 **Preventive Maintenance Orders.** The Contractor will maintain
> PM schedule. Once the schedule is established, the schedule will
> remain constant except for additions or deletions from the program.
>
> The Preventive Maintenance Program is a large, important portion of
> this Performance Work Statement as described in each section. The PM
> plan shall be developed in accordance with the following order of
> precedence: (1) manufacturers\' recommendations and standards, (2)
> National, Georgia and Florida codes; (3) industry standards; and (4)
> Good Laboratory Practices. The plans shall include a listing(s) of
> items and components to be maintained; inspection and maintenance
> techniques; personnel schedules for performance; system shutdown and
> coordination requirements, as necessary; PM checkpoints, services, and
> frequencies; and recording methodology.
>
> The Contractor shall maintain PM records on all equipment, systems and
> buildings, which shall reflect PM performed and all repairs resulting
> from PM inspections. The records shall include scheduled and
> accomplished dates, and shall be accessible by the Government on the
> existing Local Area Network (LAN) or compatible electronic
> communications. Logs, records, checklists, and any other documentation
> maintained by the Contractor shall be available during normal working
> hours for COR and/or designated Government Official
>
> review and shall be the property of the Government. The Contractor PM
> records are to be entered weekly into a management system. It is the
> Contractors responsibility to provide this information in a format the
> COR and/or designated Government Official can access at anytime.
>
> The PM program shall be executed as scheduled with documentation
> maintained accurately and up-to-date as completed. The Contractor
>
> shall update its PM program as necessary to reflect changes in
> equipment inventory, with such updates being subject to COR and/or
> designated Government Official approval. Proposed revisions shall be
> provided to the COR and/or designated Government Official for approval
> within 15 days after the need is identified by the Contractor.
>
> 2.5.4 **Alterations and Changes.** Alterations and changes to approved
> work requests may be requested by Government fund holders and approved
> by the COR and/or designated Government Official. Work requirements
> cannot be added to work requests without approval of COR and/or
> designated Government Official.
>
> 2.6. **Specific Requirements.**
>
> 2.6.1 The Contractor shall maintain a point of contact on-site at the
> RRC for receipt of work from building tenants; and for all other
> requests and orders during normal duty hours.
>
> 2.6.2 Work Orders will be initiated by the COR and/or designated
>
> Government Official. They will be in sufficient detail, with
> descriptions of work and sketches or drawings as necessary, to allow
>
> the Contractor to develop an estimate of man-hours, materials, and
> comply with established priority.
>
> 2.6.3 The Contractor shall develop a weekly schedule including all
> routine and additional task work, except emergency work. The
> Contractor shall schedule work requests by priority assigned.
> Schedules shall indicate location of work, by building or area. The
> COR and/or designated Government Official may inspect the work
> schedule and may revise the work schedule to meet specific Center
> needs.
>
> 2.6.4 The Contractor shall be responsible for coordinating any
> scheduled interruption of utility service with the COR and/or
> designated Government Official seventy-two (72) man-hours before the
> interruption, except in an emergency.
>
> 2.6.5 The Contractor shall enter all work requests received into the
> automated management system on the LAN on a daily basis, as well as
> daily input of all work performed on each work request and order. The
> Centers will have "read only" access to the management system to get
> status on request and work orders.
>
> 2.6.6 All completed work shall be inspected by the Contractor for
> completeness, compliance with work request/order requirements and
> other contract requirements, and workmanship prior to COR and/or
> designated Government Official acceptance. The Contractor shall inform
> the initiator of the work request/order that work is complete. The COR
> and/or designated Government Official will inspect work upon
> completion and either accept it or identify discrepancies for
> correction.
>
> 2.6.7 The Contractor shall provide a Work Backlog Report to the COR
> and/or the designated Government Official on a monthly basis.
>
> 2.6.8 Work that must be redone because it did not meet applicable
> standards shall not be assigned and treated as a new work request or
> order; rather, it shall be counted as part of the original work order.
>
> 2.7 **Quality Control Program.**
>
> 2.7.1 The Contractor shall adhere to the approved Quality Control (QC)
> Plan.
>
> 2.7.2 The Contractor shall maintain a record of all Quality Control
> inspections for the term of this contract. A copy shall be provided to
> the COR and/or designated Government Official. This file shall be the
> property of the Government and shall be available to the COR and/or
> the designated Government Official at all times. The file shall be
> turned over to the Government within thirty (30) days after completion
> or termination of the contract.
>
> 2.7.2.1 The Contractor shall ensure work quality in accordance with
> the Government standards identified on each Performance Requirement
> Summary.

Timely - Work should be completed in the timeframe specified in the PRS
or work order, which shall be defined as "completed in a timely manner".

Comparable - Work quality should be comparable to pre-existing work or
the industry standard using industry recognized standards, techniques
and industry recognized comparable materials.

Reliability - Product or maintenance is in accordance with industry
standard, federal, state and local regulations and codes, to maximize
productive life.

Technique - The technique utilized is most advantageous to the Customer
and/or is in accordance with recognized industry standards.

Materials - Proper materials utilized for the given project IAW
manufacturers recommendations or industry standard.

Visual Appeal - Surfaces pass the white glove test, no dirt when
touched. No clutter, trash in hallways of buildings, lawn areas shall be
free of weeds, debris, no overgrown areas.

Accessible - Appropriate level of access to Government.

> Accurate - Work is performed and/or proposed cost and time are
> routinely correct.

Compliance - Adheres to acceptable quality levels of performance,
federal, state and local regulations and codes.

8.  **Equipment Inventory:**

2.8.1 The contractor shall perform preventive maintenance on equipment

as listed in Appendix A, Appendix B and Appendix F, as required by

the applicable functional areas of the PWS.

**3. Maintenance, Alteration, and Repair of Building and Structure.**

> **3.1 General.**
>
> The Contractor shall provide proper maintenance and repair in
> accordance with OSHA standards on all work. All debris associated with
> modification, repair, or maintenance shall be removed from the
> facility by the Contractor. All work must meet applicable building
> codes such as those of the city, county, state, national and trade
> codes.

**3.2 Specific Requirements**

> 3.2.1 **Wood and Non-Wood Items** The Contractor shall cut, shape,
> erect, repair and maintain, wood, non-wood items and structures,
> including but not limited to:
>
> o Door and door frames o Window frames/window repair
>
> o Structural joints o Hardware - locks, hinges,
>
> o Sheet Metal closures o Staircases, awnings, shades
>
> o Interior walls and trim o Cabinets, bookcases
>
> o Sub-flooring o Shelving
>
> o Welding o Masonry structures

o Tiling (Ceiling & Floor) o Roofing/gutters/flashings o Carpeting o
Trusses, beams, roofing, rafters

> 3.2.2 **Plumbing and Pipefitting** The Contractor is responsible for
> maintaining at an acceptable level, all plumbing and pipefitting
> systems and equipment for the Centers. The Contractor shall inspect,
> lubricate, troubleshoot, test, check, replace seals and valves and,
> paint valves. The Contractor's responsibility for the water piping
> starts at the main connection to the city water and sewer located at
> the property line. This includes but is not limited to:

o Water (hot, cold, fire sprinklers, de-mineralized, and de-ionized)

o Underground city water supply

o Underground sanitary storm lines

o Compressed air

o Special gases in cylinders for scientific equipment

o Vacuum pumps

o Steam and condensate systems

o Venting and Draining

o Lavatories

o Eyewash/emergency shower stations

o Faucets and other fixtures

o Field irrigation systems

> o Field lines to animal water troughs

Annual jet flushing the drain lines in the FSIS Sample Receiving Area

(PB-5).

> 3.2.3 **Fire Extinguishers.** The Contractor shall establish a
> schedule for the inspection of fire extinguishers and fire hoses in
> accordance
>
> with the National Fire Protections Association recommendations, and
> will maintain them in readiness for use. After any fire extinguisher
> has been used, the Contractor shall refill them within 3 working days.
> Any fire extinguisher determined to be inoperable or obsolete shall be
> replaced by way of an additional task. A list of fire extinguishers is
> located in Appendix D. This list shall be maintained current with
> monthly reporting by the 15^th^ of required refills.
>
> 3.2.4 **Fire Alarm.** The Contractor shall provide preventive and
> remedial maintenance for each fire alarm system. (See Appendix D).
>
> Annual Fire Alarm Drill at **RRC**. When the alarm is sounded, the
> contractor shall ensure all appropriate points of contact are
> notified. A list of Government personnel will be made available after
> contract award.
>
> 3.2.5 **Pest Control.** The Contractor shall have a plan in process so
> the Centers are free of pests, including but not limited to,
> cockroaches, ants, silverfish, fire ants, termites and rodents. This
> requires a pest management program that is sensitive to the needs and
> requirements of ongoing research. (See Appendix G).
>
> 3.2.6 **Painting and Coating.** The Contractor shall maintain the
> interior and exterior walls of the Centers. The finish shall be free
> from runs and misses. The walls shall remain smooth and free from
> defects. Appropriate coatings shall be selected to maintain intended
> purpose (ability to wipe clean, rust proof, temperature, etc.).
>
> 3.2.7 **Plans and Drawing.** The Contractor shall provide \"marked
> up\" drawings to the COR and/or designated Government Official to
> allow updating of \"as built\" drawings on file at the Centers.

**4. Grounds Maintenance.**

> **NOTE: Section 4 does not apply to USHRL.**
>
> 4.1 **General.** The Contractor shall maintain all improved grounds,
> road and parking surfaces, sidewalks, marble terrace and breeze way
> and patios, cafeteria patio (rock/cement) storm drainage systems,
> fencing, and signs. All repairs shall be processed through the
> Contractor\'s work management system. The Contractor shall furnish all
> grounds equipment, and supplies for the manicured areas (identified as
> Area 1). Government shall provide fuels. All personnel engaged in
> mowing shall wear safety equipment (shoes, glasses, hearing
> protection, gloves and other OSHA safety practices). Fuel for
> equipment shall be stored in properly labeled safety cans. All work
> under this section shall be routine work, unless otherwise stated in
> this section.
>
> 4.2 **Specific Requirements.**
>
> 4.2.1 **Grass Mowing of Area 1.** The Contractor shall maintain all
> lawn areas (Appendix P) in a uniform fashion, 2-4 inches in height in
> manicured areas (identified as Area 1), in a manner that is appealing
> to employees and visitors to the Centers. The Contractor shall clean
> all sidewalks, steps and walkways of grass and debris immediately
> after mowing to eliminate tracking of grass and debris into buildings.
> Appendix P identifies all mowed areas. The Grass shall be maintained
> in Area 2, to 4-6 inches in height. Areas identified as Area 3, are
> considered to be "no mow" or "natural areas". Areas identified as Area
> 4, are to be classified as an area to be "weed eat" and "trim brush"
> annually.
>
> JPC - Grass. Mow around the following buildings: Building 1, Annex, 2,
> 3, 6, 7, 8, 9, 13, 14, 16, 18 and along road to each building.
>
> JPC - Weed Eat. Weed eat up to and including fence lines behind
> buildings 1, 2, 14.
>
> 4.2.2 **Trimming and Edging.** All lawn areas (identified as Area 1)
> shall be trimmed during each mowing and edged as required.
>
> 4.2.3 **Landscaping.** All areas shall be manicured in a manner which
> is appealing to employees and visitors to the Centers. This includes
> trimming and pruning trees and bushes protecting the building and/or
> wires; perennial planting and mulching in the flower beds; removing
> leaves from the ground; removing weeds from the grass and flower beds,
> proper application of fertilizer; proper application to avoid
> infestations of insects and/or disease; and disposal of all debris and
> litter on the grounds and parking area.
>
> 4.2.4 **Special Instructions (RRC & SEP).** Application of herbicides
> shall be accomplished on weekends or only after 6 p.m. on workdays.
> These times must be cleared and agreed upon with the COR and/or
> designated Government Official one week in advance of the scheduled
> work. All chemicals shall be approved by the COR and/or designated
> Government Official before being used.
>
> 4.2.5 **Nature Damage.** The Contractor shall repair all damage caused
> by storms, floods, snow and ice storms, wind, hail, etc. Any damage
> requiring more than forty (40) man-hours will be Additional work.
>
> 4.2.6 **Snow/Ice Removal (RRC & SEP).** The Contractor shall remove
> snow and ice from walkways, entrances, parking lots, and roadways so
> that these areas shall be clean and safe for vehicle and pedestrian
> traffic. Snow removal on facility roadways shall start automatically
> when the snow level reaches two (2) inches in depth in heavily
> traveled areas. However, in addition, the Contractor shall initiate
> adequate snow removal within two (2) hours of notification by the COR
> and/or designated government official.
>
> The Contractor is responsible for maintaining safe conditions on
> sidewalks and entrances by removing all loose snow, even when snow
> removal from the roadways is not required.
>
> The Contractor shall provide and disperse sand/and or approved
> de-icing chemicals on walkways, around entrances and on parking lots
> and roadways during snow and/or icy conditions in which snow removal
> is not warranted. However, the use of any such material is subject to
> the prior approval of the COR and/or the appropriate designated
> government official to ensure the material will not harm ARS
> facilities and grounds at the sites.

**5 Heating, Ventilation, Air Conditioning (HVAC) & Refrigeration.**

> **5.1 GENERAL**
>
> The Contractor shall maintain the Heating and Cooling Services at the
> Centers. The Contractor is responsible for recognizing malfunctions in
> equipment and correcting them before they become serious. Special
> processing needs may require steam under conditions different from
> below. These needs will be specifically identified to the Contractor
> at the time by the COR and/or designated Government Official.
>
> **5.2 SPECIFIC REQUIREMENTS**
>
> 5.2.1 **Equipment, Operations and Repair.** The Contractor is
> responsible for starting, maintaining, repairing, and securing the
> equipment which provides steam, hot and chilled water for all four
> Centers/locations. Maintenance and repair of equipment include levels
> of repair including mechanical overhaul and/or replacement.
>
> **RRC**
>
> The Contractor shall ensure steam and chilled water services that are
> provided to RRC meets Federal codes and Departmental guidelines
> twenty-four hours a day, seven days a week. Currently, the guidelines
> and directives stipulate:
>
> -Provide high pressure steam at 100 psig unless otherwise stated.
>
> -Heating season temperature in the buildings will be 68-72 F, as the
> system will allow.
>
> -Cooling season temperature will range between 72-80 F, as the system
> will allow.

-Chilled water supply will be kept at 45-50 F.

> **RRC Boiler Plant.** The Contractor is responsible for the firing of
> gas (with fuel oil backup), high pressure steam boilers and auxiliary
> equipment which involve such typical tasks as conducting inspections,
> regulating feed water, maintaining water levels, changing over feed
> pumps, cleaning tubes and changing meters.
>
> The steam generating equipment consists of three automatic gas fired
> 300HP boilers. One boiler is always in operation and one is always on
> standby (ready to fire). No more than one boiler should be scheduled
> for overhaul at one time to meet the aforementioned stand by
> requirement.

A standby supply of fuel oil is maintained for use as an alternate fuel.
The Contractor shall notify the COR and/or designated Government
Official in adequate time (at least a week) for the Government to
procure fuel oil for timely delivery.

**SEP**

> **Heating and Cooling Services.** The Contractor shall ensure that
> steam and chilled water services provided to SEP meets Federal and
> departmental guidelines twenty-four hours a day, seven days a week.
> Onsite coverage shall be staffed from 7:00 a.m. to 5:00 p.m. The
> guidelines and directives stipulate:
>
> o Provide high pressure steam at 60 psig unless otherwise
>
> stated.
>
> o Heating season temperature in the buildings will be 68-72 F, as the
> system will allow.
>
> o Cooling season temperature will range between 72-80 F, as the system
> will allow.

o Chilled water supply will be kept at 45-50 F.

> **SEP Steam Plant.** The Contractor is responsible for firing of
> gas-fired, high-pressure steam generators and auxiliary equipment
> which involves such typical tasks as conducting routine inspections,
> regulating feed water, maintaining proper water levels, adjusting
> damper, changing over feed pumps, well pumps, sump pumps, observing
> meters and adjusting controls to ensure proper water level and steam
> output.

**SEP Sewage Decontamination.** The Contractor shall provide remedial
and preventive maintenance on four (4) custom-made Sewage
Decontamination tanks, 4000 gallon capacities each.

**USHRL**

> **USHRL Boiler Plant.** The Contractor is responsible for the firing
> of gas high pressure steam boilers and auxiliary equipment which
> involve such typical tasks as conducting inspections, regulating feed
> water, maintaining water levels, changing over feed pumps, cleaning
> tubes and changing meters.
>
> There are two (2) Donlee gas hot water boilers (80HP). The steam
> generating equipment consists of an automatic gas fired 15HP boiler.
> One boiler is always in operation and one is always on standby (ready
> to fire). No more than one boiler should be scheduled for overhaul at
> one time to meet the aforementioned stand by requirement.

The Contractor shall notify the COR and/or designated Government
Official in adequate time (at least a week) for the Government to
procure fuel oil for timely delivery for emergency generator used as a
backup system.

> **Heating and Cooling Services.** The Contractor shall ensure that
> steam and chilled water services are provided to **USHRL** meets
> Federal and departmental guidelines twenty-four hours a day, seven
> days a week. Electricians, HVAC, plumbers, and maintenance mechanics)
> shall provide onsite coverage from 7:30 a.m. to 4:30 p.m.
>
> Air Conditioning. The Contractor shall operate, install, repair,
> replace, adjust, overhaul and maintain commercial and industrial
> air-conditioning systems, compressors, pumps, control systems, and all
> related equipment to allow for the maximum operating efficiency
> throughout all seasons of the year. (See Appendix B for a list of
> refrigeration/air conditioning equipment). The guidelines and
> directives stipulate:
>
> o Heating season temperature in the buildings will be 68-72 F, as the
> system will allow.
>
> o Cooling season temperature will range between 72-80 F, as the system
> will allow.
>
> o Chilled water supply will be kept at 45-50 F

o Two (2) 400 Ton York Centrifugal Chillers.

> 5.2.2 **Water Testing and Treatment.** The Contractor shall perform
> routine tests to maintain water acidity, causticity, and alkalinity.
> The results of these tests will be recorded and maintained by the
> Contractor. The Contractor will interpret the test results to
> determine the appropriate water treatment to be applied to the water.
> Automated chemical treatment systems will be supplied and maintained
> for all condenser water, chilled water and boiler systems.
>
> 5.2.3 **Maintenance and Repair.** The Contractor shall perform routine
> maintenance and repair of the boilers and auxiliary equipment. This
> includes steam generating equipment including replacing discs, packing
> valves, overhauling blow down valves, surface blow valves, feed water
> regulator and feed water heater, packing expansion joints on steam
> lines, replacement of gaskets.

Complete servicing and maintenance shall be performed on equipment

such as the cooling tower, condenser, receivers, and chillers as
required at all Centers. Servicing includes repairing and/or replacing
controls and maintaining compressors.

> **RRC/ Food Safety Inspection Service Cooling Towers -** The
> Contractor shall be responsible for the Cooling Towers. Due to the
> research mission (meat handling) the contractor shall provide:
>
> Chemical treatment for cooling tower (PSB7) (sample receiving
>
> room).
>
> General maintenance of pumps for air-handling units and cooling
>
> tower (PSB7).
>
> Replace air filters in air handling unit every three months
>
> (currently have 4 units, another unit will be added in basement),
>
> 2 - PB 23, 2 - PSB 5.
>
> 5.2.4 **Automatic Surveillance Systems.** At **RRC**, the Contractor
> shall monitor the Delta 21 surveillance system, building surveillance
> and building management system 24 hours a day, seven days a week.
>
> At the **SEP**, the Contractor shall monitor the Lonworks Network
> Facility Monitoring System, Circon and Eschelon and Landis and Gyr
> from 7:00 a.m. -- 5:00 p.m. After 5:00 PM, Government personnel will
> provide monitoring. The Contractor shall operate and maintain system
> in accordance with manufacturer's warranty.
>
> At **USHRL**, monitor 7:30am to 4:30pm the Siebe Ultivist/Network 8000
> Building Monitoring System. The Contractor shall provide system
> training for it's personnel, and at a minimum, have the ability to
> interpret all alarm messages, replace printout paper and ribbon, and
> run off alarm summary. The alarm summary will highlight all alarms
> received during the preceding eight hours. The Contractor shall
> maintain and repair this system in operational condition in accordance
> with manufacturers recommendations. Maintenance shall consist of
> regularly and systematically examining, adjusting, calibrating and
> cleaning all thermostats, humidity controls, temperature controls,
> pressure controls, valves, relays, motors, and accessories including
> the new central control system.
>
> The Landis and Gyr system at SEP and Siebe Ultivist/Network 8000
> System at USHRL are direct digital control systems which can perform
> all of the automatic temperature and energy management functions as
> required. The Landis, Gyr and Siebe Ultivist/Network 8000 system
> independently controls the buildings HVAC equipment to maintain a
> controlled environment in an energy efficient manner. The Contractor
> shall maintain and repair the system in accordance with manufacturer's
> warranty and have the ability to interpret all alarm messages.
>
> In the event of an alarm during regular working hours and during
> non-duty hours the Contractor shall promptly notify the appropriate
> points of contact at each location.
>
> 5.2.5 **Maintain Refrigeration Equipment** **(RRC/SEP/USHRL)**. The
> Contractor shall be responsible for establishing a daily monitoring
> and maintenance schedule for all refrigeration equipment at RRC. At a
> minimum, the Contractor shall inspect, lubricate motors and fans,
> clean, maintain oils and refrigerants, record amounts of additions,
> and test controls at SEP and USHRL. The Contractor is responsible for
> locating malfunctions and making necessary repairs and replacements.
> Equipment is listed in Appendix D.
>
> 5.2.6 **Laboratory Equipment.** The Contractor shall be responsible
> for maintaining laboratory equipment such as refrigerators,
> dehumidifiers, centrifuges, freeze dryers, cooling heating baths,
> incubators, small apparatuses that have heating/cooling elements for
> RRC, SEP and USHRL.

**6 Electrical Services.**

> **6.1 General.**
>
> The Contractor shall install, modify, repair, replace and maintain all
> electrical systems, facilities, and distribution equipment adhering to
> the National Electric Code and sound electrical engineering judgment.
> Services include but are not limited to electrical controls, lines,
> systems, fixtures, outlets, panel boxes, switchboard, power circuits,
> transformer vaults, and other related equipment, located at RRC, SEP
> and USHRL.
>
> The type of electrical equipment maintained includes but is not
> limited to:

o Signal equipment o Electric motors

o Flexible conduits o Lighting

o Fans and blowers o Generators

o HVAC control devices o Elevators

o High and low voltage distribution

> o Energy efficient fluorescent lights,

incandescent/mercury/sodium bulbs

> o Research equipment (centrifuges, freezers,

fume hoods, dishwashers)

> o Switches, stations, relays, wiring setup,

and related parts

> 6.1.1 **Distributions Systems.** The following distribution systems
> are in place:
>
> o **RRC**. The electric service is above ground line. The Contractor
> will pick up from the power company transformer to the Center at
> 480/277 volts.

-   **SEP**. The electric service is above ground line. The Contractor
    will pick up from the power company transformer to the Center at
    480/277 volts.

> ● **USHRL**. The electric service is below ground line. The Contractor
> will pick up from the power company transformer to the Center at
> 480/277 volts.

6.1.2 **Elevator Service.** The Contractor shall maintain, in accordance
with industry standards and manufacturer's warranty, elevators in a

clean and safe manner to ensure continuous operating conditions.

> ● **RRC**. Multiple-Zoning Passenger Elevators (10 stops) \-- 4 each

Otis Electric Freight Elevators (5 stops) \-- 1 each

> ● **SEP**. Turnbull Hydraulic 3,000 lbs. \-- 1 each

● **USHRL.** Two (2) Hydraulic Lift -- Dover Elevator

> 3500 lbs (2 stops) --- 2 each

6.2 **SPECIFIC REQUIREMENTS**

> 6.2.1 **Electrical Preventive Maintenance.** The Contractor shall
> provide routine Preventive Maintenance on the four electrical systems.
> Preventive Maintenance is required to keep the electrical services in
> satisfactory operating conditions and prevent premature deterioration.
> Any trends of deterioration shall be corrected by the Contractor.
> Troubleshooting and testing shall be conducted to avoid malfunctions.
>
> The Contractor shall perform, at a minimum, routine preventive
> maintenance on fume hood blower motors and support accessories. The
> Contractor shall notify the COR and/or designated Government Official
> of all fume hoods requiring replacement.
>
> 6.2.2 **Generators.** The Contractor shall maintain the emergency
> generators for ready use. Some generators start automatically others
> require manual start up during a power failure. Contractor needs to
> provide startup of all backup generators at SEP in the event the main
> generator fails. This equipment shall be included in the Contractor's
> Preventive Maintenance Program.
>
> 6.2.3 **Pole-mounted Transformers - SEP.** Maintenance performed on
> pole-mounted transformers will be considered additional work.

**7. Housekeeping.**

**7.1 General.**

> The Contractor shall perform housekeeping services for the Centers
> (except areas containing animal laboratories and biocontainment
> areas). The Contractor shall keep the Centers free from trash, litter,
> dirt, lint, scuff marks, spots, and any foreign matter that would
> preclude an acceptable appearance. The Centers shall be maintained in
> a manner that is clean and neat (visibly appealing) to employees and
> visitors. This includes all tile and carpeted areas. The Contractor
> shall exercise caution and safety when performing housekeeping tasks.
> Housekeeping tasks include but are not limited to:

o Trash Removal o Vacuuming Carpets

o Sweeping and Mopping Floors o Cleaning Entrance Mats

o Glass Cleaning o Cleaning Drinking Fountains

o Carpet Spot Cleaning o Wet Mopping

o Cleaning Light Fixtures o Storm Damage

o Exterior ashtray/trash cans o Set up Conference Rooms

o Cleaning/Disinfecting restrooms

o Floor Refinishing

o Interior Window Cleaning

o Exterior Window Cleaning

**NOTE - USHRL: Housekeeping service is not applicable to this
location.**

**7.2 SPECIFIC REQUIREMENTS.**

> 7.2.1 **Notification of Problems.** The housekeeping staff shall
> report problems which may require maintenance or repair.
>
> 7.2.2 **Storage of Cleaning Supplies/Materials.** Cleaning supplies
> and material stored at the Centers must be maintained in a safe,
> sanitary, and neat manner. Mops, cloths and sponges shall be replaced
> before offensive odors are noticeable. Covers are to be replaced
> securely on the containers of all materials and supplies.
>
> 7.2.3 **Janitorial/Laboratory Requirement at SEP.** Full time coverage
> shall be provided on-site during duty hours and shall complete the
> following janitorial/laboratory duties:
>
> o Provide general housekeeping, as listed in 7.1, in main laboratory
> (excluding BSL2 laboratories) and Building 9, (offices and lunchroom
> only).
>
> o Collect dirty glassware and laboratory supplies, washes, dry,
> sterilize, and stores for reuse.

o Operate autoclaves, drying and sterilizing ovens, dishwashers, pipette
plugger, sonication cleaner.

> o Maintain supply stockrooms in a clean and orderly manner. Delivers
> request for supplies by laboratory personnel.
>
> o Periodically checks on stock of media, glassware and other
> laboratory supplies routinely needed in the research program and
> notify the SEP designated person when items are in low supply.
>
> o Collect and sort dirty laundry from laboratory buildings (Nos. 1, 3,
> 4, 34, 35), autoclave (if appropriate) and keep a record of towels,
> coveralls, etc. to be sent to commercial (Government) contractor.
> Accept clean laundry, sort and place returned items in their proper
> location.
>
> 7.2.4 **Janitorial/Laboratory Requirement at JPC.** The JPC requires
> housekeeping services in buildings 1, 2, Annex and 14 as stated in
> 7.1. Limited housekeeping (trash/change light bulbs/restrooms) in 3,
> 5, 9, 13, 16, 18.
>
> 7.2.5 **Janitorial/Laboratory Requirement at RRC.** The RRC requires
> housekeeping in all offices and laboratories as stated in 7.1. Due to
> the nature of the work by the Food Safety & Inspection Service routine
> work is needed in the following areas:
>
> **Special Restroom Requirements**: The lst floor Pilot Plant ladies
> restroom requires special non-scented cleaning and disinfectants to be
> used on a daily basis. (Red Juice is preferred cleaning material).
>
> **Discarded Meat Samples**: Discarded meat samples will be moved from
> holding area to the dumpster twice a week. Trash shall be ready for
> pickup by 9:00 AM on Monday and Wednesday.
>
> Three to six hundred boxes are delivered daily by the post office and
> Federal Express to rooms PSB6 & PSB7. Pick up is coordinated around
> the deliveries.
>
> PSB6 - One pick up by 12:30 p.m. all trash, cardboard boxes,
>
> wooden skids and meat products. Move meat products into
>
> designated cooler for storage until refuse pickup. The afternoon
>
> before refuse pick up, move meat from cooler to trash dumpster.
>
> PSB6 - A second pick up after 3:00 p.m. of all trash, cardboard
>
> boxes, wooden skids and meat products. Move meat products into
>
> designated cooler for storage until refuse pickup. The afternoon
>
> before refuse pick up, move meat from cooler to trash dumpster.
>
> PSB7 - Micro Work area. One pick up by 12:30 p.m. all trash,
>
> cardboard boxes, and wooden skids. Move meat products into
>
> designated cooler for storage until refuse pickup. The afternoon
>
> before refuse pick up, move meat from cooler to trash dumpster.
>
> Sweep daily (end of day), mop every Monday.
>
> Loading dock adjacent to PSB6 & PSB7. Remove trash, cardboard
>
> boxes, wooden skids daily. Move meat products into designated
>
> cooler for storage until refuse pickup. The afternoon before
>
> refuse pick up, move meat from cooler to trash dumpster.
>
> 7.2.6 **Standards for Material.** The Contractor shall not use any
> material which would be unsuitable for the purpose or harmful to the
> surfaces to which applied or to any other part of the building, its
> contents or equipment. The Contractor's cleaning products shall meet
> the requirements established by the federal specification. All
> materials used shall be without ammonia and deodorants. Cleaning
> materials must be approved by the COR and/or designated Government
> Official prior to Contractor performance. The Contractor shall use
> bio-based products when feasible. All bio-based products shall be
> approved by the COR and/or designated Government Official.
>
> 7.2.7 **Standards for Equipment and Tools.** Equipment and tools used
> in the performance of this contract shall meet the following
> requirements:
>
> o All equipment shall have bumpers and guards to prevent marking or
> scratching of fixtures, furnishings, or building surfaces.
>
> o All electrical equipment used by the contractor shall meet OSHA
> safety requirements and shall be UL approved. This equipment must
> operate using existing building circuits. It shall be the
> responsibility of the contractor to prevent the operation or attempted
> operation of electrical equipment, or combinations of equipment which
> require power exceeding the quantity of existing building circuits.
>
> o Equipment deemed by the COR and/or designated Government Official to
> be improper or inadequate shall be removed from the premises and
> replaced with satisfactory equipment.
>
> o The Contractor shall provide all equipment for floor maintenance.
>
> 7.2.8 **Recycling.** The Contractor shall maintain an effective
> recycling program appropriate for the area, such as, paper, glass,
> cans, etc.
>
> Government will collect all paper, excluding card board boxes and
> wooden boxes and remove to outside recycling collection center. The
> Contractor will be responsible for collection of glass, cardboard and
> wooden boxes and removing to outside recycling center.
>
> Contractor shall call University of Georgia Physical Plant
> (706-542-7582) to arrange for special pick-up of recyclables as
> needed.

**8 Safety.**

> **8.1 General.**
>
> The Contractor shall conduct all work in a safe manner in accordance
> with Environmental Protection Agency (EPA), Occupational Safety and
> Health Administration (OSHA), Federal, State, county and USDA
> requirements, and in compliance with the Centers Safety Manuals. Each
> employee is expected to adhere to an acceptable standards of conduct,
> as defined under 1.3.4. The Contractor shall be responsible for
> disciplinary action with respect to their employees.
>
> The Contractor personnel shall comply with the Centers traffic and
> safety rules and other regulations and instructions pertaining to
> conduct of persons on Government Facilities. Contractor employees
> shall not disturb papers on desks, open desks or cabinets, or use
> unauthorized telephones or office equipment. Contractor employees
> shall not enter any area to which access has been restricted except
> with approval from Center Director or Authorized Government Person.
> All Contractor personnel must be identified as such while on the
> facility. The Contractor shall provide a photo identification badge to
> each employee working at the facility. These badges shall be
> prominently displayed on all employees.
>
> Citations of the Contractor for noncompliance with environmental
> standards shall be resolved between the contractor and the issuing
> office of the EPA, or the state of Florida or Georgia. Payment of
> fines or penalty charges associated with citations issued by Federal,
> State or local officials will be paid by the party against whom the
> fines or penalties are assessed. If the Government pays the fines or
> penalty and the citations are issued due to faulty operation, neglect,
> or maintenance practices of the Contractor, the Contractor will be
> held liable for the cost of the fine or penalty. If the Contractor
> pays the fines or penalty and the citations are issued without any
> fault by the Contractor, then upon the submission of proper invoices,
> the Government will reimburse the Contractor for the cost of such
> fines or penalties.
>
> **8.2 SPECIFIC REQUIREMENTS**.
>
> **8.2.1 Biosecurity at the RRC, SEP, JPC, USHRL**. The Contractor
> shall adhere to all biosecurity and biosafety regulations including
> regulations governing exposure to poultry and other birds. The
> Contractor will be provided training by the Government, commensurate
> with that of Government employees, to prepare employees for compliance
> in exposure to these areas. (See Appendix E for Biosecurity and
> Biosafety Rules and Regulations).
>
> **8.2.2 Asbestos.** The Contractor shall comply with current
> regulations issued by OSHA, EPA, and the National Institute for
> Occupational Safety and Health for handling, removing and disposing of
> asbestos, the Georgia
>
> Department of Environmental Quality, and the USDA's General Technical
> Provisions for Asbestos Hazard Abatement Work.
>
> **8.2.3 Reserve**
>
> **8.2.4 Conservation Policy**. The Contractor shall adhere to safe
> conservation policies. The employees shall turn off lights in
> unoccupied areas unless otherwise directed. The Contractor shall
> encourage its employees to look for new opportunities to conserve
> energy or materials and have a mechanism for suggestions to be
> initiated.

**8.2.5 Training.** The Contractor shall maintain current licenses

and certifications required by Federal, state and local

regulations for all contractor personnel.

> All Contractor personnel operating equipment/vehicles in the
> performance of work under this contract shall be properly licensed for
> the operation for each type of equipment they will operate.
>
> **8.2.6 Accident Reports**. The Contractor shall comply with OSHA and
> other regulatory agency requirements for record keeping and reporting
> of all accidents resulting in death, trauma, occupational disease,
> environmental insult, motor vehicle accidents, or property damage. In
> all cases the Contractor shall make verbal notification to the COR
> and/or designated Government Official within four hours of occurrence.
> The COR and/or designated Government Official may require written
> notification within three working days of occurrence.
>
> **8.2.7** **Key Control**. The Contractor shall establish and
> implement methods of ensuring that all keys issued to the Contractor
> are controlled and accounted for. No keys shall be duplicated by the
> Contractor without COR and/or designated Government Official approval.
> Lost keys shall be reported to the COR and/or designated Government
> Official immediately. The cost associated with lost keys shall be
> borne by the Contractor.
>
> At **RRC & SEP**, the Contractor shall operate a strict system of
> personnel identification to control entry of all persons to and from
> exits at various locations at the sites. At **RRC & SEP**, the
> Contractor shall monitor all entering and exiting from the monitoring
> stations located at the boiler room. At all **four** locations the
> Contractor shall prohibit the opening of locked areas by the
> Contractor's employees to permit the entrance of persons other than
> the Contractor or Center employees engaged in the performance of
> assigned work in those areas.

**9 ADMINISTRATIVE SERVICES.**

**9.1 GENERAL.**

> The Contractor shall manage Stockroom, Receptionist, and Mail Room
> operations at **RRC**. The Contractor shall operate each function in
> accordance with the specific requirements defined in this section. The
> Contractor shall perform each function in an efficient manner that
> facilitates the Centers.
>
> **NOTE - USHRL: Sections** **9.1 thru 9.2.6.6 are not applicable to
> this location.**

**9.2 SPECIFIC REQUIREMENTS**.

> 9.2.1 **Stockroom Operation** **(RRC).** The Contractor shall operate,
> maintain and manage the Government owned stock (administrative and
> scientific equipment) of approximately 1,000 spare parts and related
> supplies and materials necessary for the operation and maintenance of
> the Centers.
>
> 9.2.1.1 The Contractor shall operate RRC's computerized inventory
> system to provide an updated inventory and accounting system to charge
> materials to the appropriate work request and organizational element.
>
> 9.2.1.2 The Contractor shall maintain the appropriate stock level of
> spare parts and supplies. The Contractor shall reorder items to
> maintain the minimum stock level at all times. The Contractor shall
> establish re-order points for each item in order to properly maintain
> the stock levels. The Contractor shall complete an AD-700
> (Requisition) and submit to the Location Support Office to reorder
> stock.
>
> 9.2.1.3 The Contractor shall remove obsolete items from the stock and
> establish new items as necessary to support the maintenance operation.
> Addition or removal of items shall be submitted to the Government
> Purchasing Agent for approval before action is taken.
>
> 9.2.1.4 The Contractor shall label, assign stock number in accordance
> with the approved system, and enter this information daily into the
> computer system. The Contractor shall maintain the stock items in an
> orderly manner on shelves, bins or lay down areas as appropriate for
> the item. The Contractor shall ensure proper housekeeping of the
> Stockroom area.
>
> 9.2.1.5 The Contractor shall maintain security over the Stockroom at
> all times to ensure unauthorized use of the spare parts or supply does
> not occur. Over-the-counter service shall be made during the hours of
>
> 7:30 a.m. to 2:00 p.m. Emergency service shall be available between
> the hours of 2:00 p.m. and 4:00 p.m.
>
> 9.2.1.6 The Contractor shall operate and maintain the **RRC**
> Stockroom and the Hazardous Chemical Storage Building. The Contractor
> shall provide, post and maintain a current listing of all chemicals
> stored in the Stockroom and Chemical Storage Building. The chemical
> listing shall be updated and posted on a quarterly basis. The
> Contractor shall maintain the Material Safety Data sheets.
>
> 9.2.2 **Receiving.** The Contractor shall, within five (5) work days,
> receive, verify, unpack and place in stock and enter the incoming
> items into the automated inventory. Perishable items shall be
> refrigerated immediately upon receipt. If the item is for a specific
> requisitioner, it shall be delivered from 2:00 p.m. - 4:00 p.m.. The
> Government shall furnish the Contractor with copies of receiving
> documents for all orders. The Contractor will receive delivery of
> supplies and equipment between the hours of 7:45 a.m. - 3:30 p.m.
> Monday through Friday excluding Federal holidays.
>
> 9.2.3 **Reporting.** The Contractor shall prepare a monthly stockroom
> usage report for the Location Accounting Technician which will be due
> on the 5^th^ day of the month.

o Annual report of **RRC** stockroom inventory to identify stock items
that are inactive and slow moving according to Federal Property
Management Regulations (FPMR) 101-27.4. This report is due to the COR
September 30.

> **9.2.4 Contractor Supply.** The Contractor shall take control and
> manage an existing Government owned stock of spare parts, maintenance
> related supplies and materials located at the **RRC** and **USHRL**.
> This stock will serve as the Contractor\'s initial source of supply
> for performance under this contract. The Contractor shall maintain
> proper stock levels, reorder supplies and spare parts and establishing
> new stock levels as necessary.
>
> **SEP** will provide the Contractor with spare parts for equipment
> maintenance (i.e. swap-out motors).
>
> 9.2.5 The Contractor shall provide Information/Visitor support at the
> front entrance of **RRC** from 6:45 a.m. to 6:00 p.m only. This
> support is required to direct visitors and telephone calls to the
> appropriate personnel. The Contractor shall ensure that unauthorized
> persons are not permitted into the building. Incidents of unauthorized
> entry shall be reported to the Government \[COR, Location Coordinator
> (LC) and Location Administrative Officer (LAO)\] immediately.
>
> **NOTE -- USHRL: This support service is not applicable to this
> location**.
>
> 9.2.5.1 The Contractor shall take courteous messages, receive
> packages, and make telephone calls when necessary.

2.  The Contractor shall maintain a log assuring that all visitors

> register in and out and are issued identification badges.
>
> 9.2.5.3 At all **four** locations, the Contractor shall be familiar
> with all areas of the buildings and surrounding grounds to ensure a
> quick response to emergency calls.
>
> 9.2.5.4 The Contractor shall update the RRC telephone directory on the
> LAN quarterly.
>
> **9.2.6 Mail Service - RRC.** The Contractor shall provide an incoming
> and outgoing mail service. These services shall be performed Monday
> through Friday excluding Federal Holidays. All mail will be handled in
> accordance with applicable U.S. Postal Regulations.
>
> 9.2.6.1 **Mail - RRC, SEP.** Mail shall be picked-up from the Post
> Office no later than 8:30 a.m. Pick up inter office mail from the RRC.
> Sort incoming mail and deliver accountable/express mail within one (1)
> hour of receipt.
>
> 9.2.6.2 Mail shall be delivered to the appropriate RRC
> office/laboratory and SEP by no later than 12:00 p.m.
>
> 9.2.6.3 Outgoing mail shall be metered according to research unit
> account number (**RRC only)**. All outgoing mail to area locations
> shall be batched and metered to the Area Directors Account Number. The
> Contractor shall place the bin mail in envelopes and attach address
> labels.
>
> 9.2.6.4 Deliver the account printout on each unit's previous months
> mail costs to the Center's Location Support Office on first day of the
> following month.
>
> 9.2.6.5 Outgoing mail at **RRC** shall be processed and delivered to
> the outside Post Office drop box for pickup by the Post Office. Large
> packages exceeding 9\"x12\" and 1\" thickness will be delivered to the
> Post Office the next day by the Contractor.
>
> 9.2.6.6 Postage equipment at the **RRC** is leased by the Government.
> The repair and maintenance shall be the responsibility of the
> Government. The Contractor shall contact the COR as necessary to avoid
> running out of postage.
>
> 9.2.7 **Building Opening and Closing.** The Contractor shall ensure
> the Main Buildings are opened and closed promptly: Monday through
> Friday, except Government Holidays.

RRC - 6:30 a.m. - 6:00 p.m. SEP - 7:00 a.m. - 4:30 p.m.

JPC - 7:00 a.m. - 4:30 p.m. USHRL -- 7:30 a.m. -- 5:00 p.m.

**10 Automotive and Farm Vehicles.**

> **10.1 General.**
>
> The Contractor shall provide users/operators/inspection services,
> scheduled maintenance, unscheduled maintenance, and warranty
> maintenance necessary to maintain the automotive and farm vehicles in
> proper operating condition in accordance with manufacturers'
> prescribed operator and service manuals. The Contractor shall perform
> operating inspections and correct deficiencies before a malfunction
> can occur.
>
> The Contractor shall provide for maintenance and repair of all road
> and farm vehicles at the three sites. All vehicles and agricultural
> equipment located at the **JPC**, listed in Appendix B, shall be
> considered essential equipment. A vehicle trade mechanic shall be
> on-site at the **JPC** during duty hours. The Contractor shall use
> bio-based products when feasible. The Contractor shall verify with
> manufacturers' standards that bio-based products will not harm
> equipment and vehicles. All bio-based products to be used shall be
> approved by the COR and/or designated Government Official.
>
> **NOTE -- USHRL:** **Section 10 is not applicable to this location**.
>
> **10.2 Specific Requirements**.
>
> 10.2.1 **Research Experiments**. The Contractor onsite at **JPC**
> shall respond immediately to any breakdowns or repairs needed.
>
> 10.2.2 **Refueling (RRC & SEP).** All vehicles shall be refueled
> immediately when the fuel level reaches one half tank. Vehicles at
> **JPC** shall be refueled upon request from the COR and/or designated
> Government Official.

3.  **Maintenance (RRC, SEP & JPC)**. All vehicles shall be maintained
    in a state of cleanliness. The vehicles shall maintain a clean and
    tidy overall appearance of both interior and exterior. The
    Contractor shall maintain a schedule of systematic care, service,
    and inspection of the equipment to keep it in good operating
    condition and to detect and correct mechanical defects in accordance
    with the manufacturers' schedules and specifications. In accordance
    with the ARS-45 checklist, ARS owned vehicles are to be inspected
    every 12,000 miles or every 12 months, whichever comes first. No
    vehicle shall be operated with a mechanical problem. Quarterly
    mileage and maintenance (costs and their source of supply) reports
    on each vehicle shall be forwarded to the COR. Annually, the
    contractor shall submit a Vehicle Inspection Report (ARS-45) for
    each vehicle to the COR and/or designated government official. **RRC
    & SEP** vehicle repairs exceeding \$600 and vehicles scheduled for
    **replacement** with repairs in excess of \$200 shall receive prior
    approval from the COR and/or designated Government Official and
    shall be additional work. Vehicles scheduled for **replacement**
    shall be determined by the COR and/or designated government
    official. The Contractor shall submit a Vehicle Condition
    Questionnaire (ARS Form-239) on a vehicle that is to be sold by ARS.

> All vehicles at **JPC** shall be maintained and serviced as needed or
> requested by the COR and/or designated Government Official. The
> vehicles shall be cleaned both interior and exterior upon request by
> the COR and/or designated Government Official. Repairs exceeding \$500
> need the COR and/or designated Government Official's approval and
> shall be additional work.
>
> 10.2.4 **Vehicle Reservations - RRC.** The Government shall schedule
> the use of vehicles at **RRC**. Vehicles shall be processed in and out
> to Government employees. The Government shall maintain vehicle log
> board, located in Location Support Office for daily sign out usage and
> reservation schedule of Government Employees at **RRC**. The vehicle
> use log sheet for RRC shall be retained in the Location Support
> Office. The Contractor will provide mileage and gas usage reports to
> the COR quarterly.
>
> Vehicle reservations do not apply to **SEP** and **JPC**.

**11 SECURITY: RRC & SEP:**

1.  The Contractor shall provide uniformed, unarmed security at RRC
    Monday through Friday 6am--6pm. The Security Force shall man a
    checkpoint at the Main Gate Entrance. The Contractor shall safeguard
    the Center against sabotage or any other incident, which may
    jeopardize the normal operation, such as theft, robbery, riot,
    lawlessness, and demonstrations. Safeguarding materials and/or
    information against espionage and unauthorized disclosure. The
    Contractor shall assist in implementing plans and procedures in the
    event of any major catastrophe, such as hurricanes, floods, fire, or
    hostile acts to insure adequate security measures are maintained
    with the Center. The Contractor shall safeguard the BL-3 labs at
    RRC-Food Safety Inspection Service (FSIS) and SEP. Coverage will be
    6pm-6am Monday through Friday, 6am-6am weekends and holidays. In the
    event of a breach of security the Contractor shall notify the COR
    and/or designated Government Official immediately and submit a
    Security Incident Report within one hour of incident. The Contractor
    shall ensure **ALL** employees, including but not limited to
    security guards, and key management personnel, receive the
    appropriate security background checks in accordance with federal,
    state and local regulations prior to starting employment. The
    results of all background checks shall be available to the COR
    and/or designated Government Official upon request.

> **NOTE -- USHRL: Section 11 is not applicable to this location.**
>
> 11.2 **Security Fence at RRC & SEP** The Contractor shall maintain the
> integrity of the security fence and gates at the RRC & SEP (8200 feet
> of fence - 17 manual gates - 3 card operated, electric roll back
> gates).