![](media/image1.png){width="2.875in" height="2.41875in"}

**USDA Employee Emergency Response Guide**

**USDA Headquarters**

**Washington, D.C.**

**March 2006**

# Foreword 

The purpose of the Employee Emergency Response Guide is to provide an
understandable and accessible reference for use in emergency situations
in order to promote the safety of USDA Headquarters employees. This
guide addresses some of the most common emergencies that employees in
the Headquarters Complex may face on any given day. The guide relies on
employees to use their better judgment to help identify emergency
situations in and around the office. It is recommended that employees
review the guide and become familiar with the layout in order to ensure
faster, more reliable access to this emergency reference.

This guide will be updated periodically as a result of lessons learned
during drills or the receipt of new information. Please check back
frequently. Lastly, this guide was prepared specifically for the USDA
employees in the National Capital Region. However, its contents may be
applied anywhere.

There are personnel who are familiar with the Incident Management
Handbook and the Occupant Emergency Plan and have a more in-depth
knowledge of the material outlined in this guide. Please address your
questions, recommendations, and concerns to their supervisors or by
e-mail to: <preparedness@usda.gov.>

# Interactive Table of Contents

Click on a title to go to the respective page, and click on the "Be
Prepared" Icons to return to the table of contents.

[Foreword i](#foreword)

[Interactive Table of Contents ii](#interactive-table-of-contents)

[Emergency Contact Numbers 1](#emergency-contact-numbers)

[Any Location 1](#any-location)

[USDA 1](#usda)

[First Responders to Emergencies 2](#first-responders-to-emergencies)

[Headquarters Complex and George Washington Carver Center
2](#headquarters-complex-and-george-washington-carver-center)

[Leased Buildings 2](#leased-buildings)

[Incident Command Team 3](#incident-command-team)

[Communications Tools 4](#communications-tools)

[What communications tools are in place to provide me with updated
information?
4](#what-communications-tools-are-in-place-to-provide-me-with-updated-information)

[Evacuating the Building 5](#evacuating-the-building)

[What do I do if we are told to evacuate the building?
5](#what-do-i-do-if-we-are-told-to-evacuate-the-building)

[Headquarters Shelter-in-Place Guide
6](#headquarters-shelter-in-place-guide)

[What is shelter-in-place? 6](#what-is-shelter-in-place)

[Options 6](#options)

[Why do we shelter in place? 6](#why-do-we-shelter-in-place)

[Duration 6](#duration)

[Actions to take 6](#actions-to-take)

[Notifications 7](#notifications)

[Leased Locations 8](#leased-locations)

[What Else? 8](#what-else)

[Grab and Go Kit Recommendations 11](#grab-and-go-kit-recommendations)

[Recommended personal emergency kit
11](#recommended-personal-emergency-kit)

[Fire Emergency Situations 13](#fire-emergency-situations)

[Fire prevention: 13](#fire-prevention)

[What do I do if I notice a fire? 13](#what-do-i-do-if-i-notice-a-fire)

[If you become trapped in a building during a fire:
13](#if-you-become-trapped-in-a-building-during-a-fire)

[Explosions 14](#explosions)

[If an explosion occurs in your office:
14](#if-an-explosion-occurs-in-your-office)

[If you are trapped in debris: 14](#if-you-are-trapped-in-debris)

[Medical Emergency Situations 15](#medical-emergency-situations)

[What do I do if a co-worker becomes seriously ill?
15](#what-do-i-do-if-a-co-worker-becomes-seriously-ill)

[Influenza 16](#influenza)

[How to recognize influenza 16](#how-to-recognize-influenza)

[Preventing the Flu 16](#preventing-the-flu)

[Treating the Flu 16](#treating-the-flu)

[Other Potential Forms of Influenza
17](#other-potential-forms-of-influenza)

[Avian Influenza 17](#avian-influenza)

[Pandemic Influenza 17](#pandemic-influenza)

[Biological Hazard Situations 19](#biological-hazard-situations)

[What do I do if I suspect a biological agent has been released?
19](#what-do-i-do-if-i-suspect-a-biological-agent-has-been-released)

[What if the room is contaminated by aerosolization?
20](#what-if-the-room-is-contaminated-by-aerosolization)

[Chemical Hazards 21](#chemical-hazards)

[How to recognize a chemical attack
21](#how-to-recognize-a-chemical-attack)

[Course of action 21](#course-of-action)

[Treating chemical exposure 21](#treating-chemical-exposure)

[USDA HEADQUARTERS COMPLEX SHOWER FACILITIES
22](#usda-headquarters-complex-shower-facilities)

[Radiological Hazard Situation 23](#radiological-hazard-situation)

[Possible radiological threat situations:
23](#possible-radiological-threat-situations)

[What would happen if a dirty bomb were detonated near our offices?
23](#what-would-happen-if-a-dirty-bomb-were-detonated-near-our-offices)

[How will I be notified of a radiological emergency?
23](#how-will-i-be-notified-of-a-radiological-emergency)

[Dealing With a Bomb Threat 24](#dealing-with-a-bomb-threat)

[How can I identify suspicious packages and letters?
24](#how-can-i-identify-suspicious-packages-and-letters)

[What do I do if I receive a suspicious package?
24](#what-do-i-do-if-i-receive-a-suspicious-package)

[What do I do if I receive a threat via telephone?
24](#what-do-i-do-if-i-receive-a-threat-via-telephone)

[What do I do if I receive a threat via mail or fax?
25](#what-do-i-do-if-i-receive-a-threat-via-mail-or-fax)

[What to ask when a bomb threat is made
25](#what-to-ask-when-a-bomb-threat-is-made)

[Civil Disturbances 27](#civil-disturbances)

[Prevention of Crime in Your Office
28](#prevention-of-crime-in-your-office)

[Severe Weather Emergency Situations
29](#severe-weather-emergency-situations)

[Workplace Violence 30](#workplace-violence)

[What is workplace violence? 30](#what-is-workplace-violence)

[Whom do I contact? 30](#whom-do-i-contact)

[What else? 30](#what-else-1)

[How do I contact Facilities Personnel?
33](#how-do-i-contact-facilities-personnel)

[What kinds of things should I report to facilities personnel?
33](#what-kinds-of-things-should-i-report-to-facilities-personnel)

[What to Report 33](#what-to-report)

[Other Federal Agency Operations Centers
34](#other-federal-agency-operations-centers)

[AGENCY OPERATIONS CENTERS 34](#agency-operations-centers)

######   {#section .unnumbered}

###### Emergency Contact Numbers

## Any Location

####### Location Number

+------------------------+-----------------+---------------------------+
| Fire                   | Any location    | 9-911                     |
+------------------------+-----------------+---------------------------+
| Medical Emergency      | Any location    | 9-911                     |
+------------------------+-----------------+---------------------------+
| Federal Protective     | Any location    | 202-708-1111\             |
| Service                |                 | TTY (301) 763-0126        |
+------------------------+-----------------+---------------------------+
| Employee Information   | Any location    | 800-932-1902 (recording)  |
| Line                   |                 | or                        |
|                        |                 |                           |
|                        |                 | 202-690-3636 (recording)\ |
|                        |                 | Call 711 to access voice  |
|                        |                 | relay (TTY) services.     |
|                        |                 |                           |
|                        |                 | 877-677-2369 (Operations  |
|                        |                 | Center)                   |
+------------------------+-----------------+---------------------------+

## USDA

######### Location Number 

+---------------------+----------------------+------------------------+
| Security            | HQ Complex 6am - 6pm | 202-720-6270           |
|                     |                      |                        |
|                     |                      | 202-720-8479 (TTY)     |
+---------------------+----------------------+------------------------+
|                     | HQ Complex 24 hour   | 202-690-0869           |
|                     | guard                |                        |
|                     |                      | 202-720-8476 (TTY)     |
+---------------------+----------------------+------------------------+
|                     | GW Carver Center     | 301-504-2366           |
|                     |                      |                        |
|                     |                      | 301-504-2370           |
+---------------------+----------------------+------------------------+
| Health Unit         | HQ Complex           | 202-720-9522           |
|                     |                      |                        |
|                     |                      | 202-720-8480 (TTY)     |
+---------------------+----------------------+------------------------+
|                     | GW Carver Center     | 301-504-2398           |
+---------------------+----------------------+------------------------+
|                     | Riverdale            | 301-734-8660           |
+---------------------+----------------------+------------------------+
| Facilities          | Headquarters Complex | 202-720-6859           |
|                     |                      |                        |
|                     |                      | 202-260-0386 (TTY)     |
+---------------------+----------------------+------------------------+
|                     | George Washington    | 301-504-2411           |
|                     | Carver Center        |                        |
|                     |                      | 301-504-2409 (TTY)     |
+---------------------+----------------------+------------------------+

Personnel and visitors using TTY should call 711 to access voice relay
(TTY) services and provide the operator with the number you wish to
contact.

### Employee Information Center: [**http://www.usda.gov/oo/beprepared**](http://www.usda.gov/oo/beprepared)

###### First Responders to Emergencies

## Headquarters Complex and George Washington Carver Center

At these government-owned buildings, the Office of Operations is the
first responder to an emergency. Situations are handled from an
Emergency Command Center (ECC) located in the subbasement of Wing 3. The
structure for handling an emergency is based on the Incident Command
System developed by the Forest Service. The chart for the different
positions assumed during an emergency is on the following page.

It is through this structure that Public Address (PA) System, Computer
Emergency Notification System (CENS), ROAM Secure Alert, Channel 6,
radio, and VoiceReach messages will be sent. The Office of Operations
relies on both government employees (through the Occupancy Emergency
Plan (OEP) structure) and contract employees to support the handling of
the emergency. Contract employees (other than Security Officers) will
wear red armband identifiers to assure employees that they are
authorized OEP officials during a crisis.

## Leased Buildings

Each building that houses government employees is required to have an
OEP. These plans are available through your local facilities contact and
are on the Employee Information web site. These buildings are leased
through the General Services Administration (GSA) from private building
owners. Discussions on emergency plans should be held regularly with the
USDA tenants, the building management, and GSA.

**Should there be an emergency at a leased location, your facilities
contact should *notify the USDA Operations Center* at 202-720-5711.**

###### Incident Command Team

![](media/image3.png){width="6.997222222222222in"
height="5.247916666666667in"}

###### Communications Tools

## What communications tools are in place to provide me with updated information?

The Office of Operations and the USDA Operations Center will be
monitoring TV, radio, and other communications to keep on top of the
emergency situation.

Office of Operations personnel will provide regular updates on
conditions and what additional actions you should take, such as
continuing to shelter-in-place in the initial work areas, moving the
shelter--in--place locations, or initiating an evacuation of the
building, and giving the "All Clear" signal. Information will be
communicated by a combination of the following:

-   Public Address (PA) system

-   Computer Emergency Notification System (CENS)

-   USDA Channel 6 television

-   Wardens

-   Voice Reach/Message Reach

-   ROAM Secure Alert

-   USDA Employee Information Line

-   Website

<http://www.usda.gov/oo/beprepared>

Office of Operations personnel will communicate with each other to
coordinate actions via two-way radios and will keep the Deputy
Administrators for Management informed.

The USDA Operations Center coordinates external communications with
emergency responders via the Regional Information Communications and
Coordination System (RICCS) and the Washington Warning System (WAWAS).

Leased buildings have varying internal communications. Check with your
supervisor to see what capabilities are in your building.

###### Evacuating the Building

## What do I do if we are told to evacuate the building?

-   If an alarm sounds in your building, remain calm. There are a
    variety of communication tools that can be used to keep employees
    informed (PA systems, CENS, two-way radios, megaphones). However, if
    an alarm sounds, you must *evacuate immediately*.

-   Follow all instructions given by first responders, supervisors,
    emergency wardens and other emergency personnel.

-   Be aware of people with disabilities in your area who may require
    your assistance. Be prepared to help them.

-   In the Complex buildings, there are red warden phones located by
    stairwells. These phones are for wardens and persons with
    disabilities only. Using this phone will give a direct call to the
    ECC, and you will be given further information specific to your
    location.

-   DO NOT use elevators unless instructed to do so by emergency
    personnel.

-   If the alarm sounds or if you are instructed to evacuate by other
    communications means, BEGIN TO EVACUATE IMMEDIATELY. If you are on a
    lower floor, it is critical that you evacuate immediately so that
    those on the upper floors are not caught in a backup in the
    stairwells as they descend to the lower floors. DO NOT ATTEMPT to go
    back up the stairs.

-   Turn off your lights but leave your door unlocked. This will
    facilitate easy entry for sweeps by wardens and monitors and quick
    access for first responders if needed.

-   *Secure all classified material* in an appropriate manner before
    leaving your work area.

-   If it will not delay your exiting, take your coat if the weather is
    inclement. If you are at your work area, take your wallet/purse, and
    identification but leave briefcases, suitcases, etc. behind. If you
    are on a lower floor than your work area when the alarm to evacuate
    is given, do NOT go back up to get your personal things.

-   Walk *quickly and calmly* to the nearest marked exit. Follow the
    instructions of the ERT monitors and wardens regarding alternate
    exit routes, should your normal pathway be blocked

-   Exit the building and move directly to your organization's assembly
    point. Your specific assembly point will be determined by your
    organization and the type of incident.

-   Do not attempt to re-enter the building until told by the
    authorities that it is safe to do so.

###### Headquarters Shelter-in-Place Guide

## What is shelter-in-place?

Shelter-in-Place is a protective action taken inside the building to
protect you from external hazards, minimize your chance of injury,
and/or provide the time to allow preparations for a safe evacuation. We
will shelter-in-place when the Incident Commander deems that it is in
your best interest to remain in a sheltered environment. We may also
shelter-in-place when there is no immediate danger outside, but we are
requested by other government entities to participate in a controlled
dismissal to allow for an orderly movement out of the District of
Columbia.

## Options

-   Stay in your offices

-   Move to an interior space - an office or corridor that is not part
    of the outside perimeter of the building

-   Relocate to another part of the building \-- either horizontally or
    vertically

## Why do we shelter in place?

1\. Most likely scenarios

-   Severe weather (tornado, hail, etc.)

-   Civil unrest

-   Accidental chemical release due to industrial/vehicle accident

-   Controlled release of personnel for an orderly evacuation from the
    District of Columbia

-   Upon request from other government agencies to allow for the
    movement of personnel from other parts of the city who are in danger
    even though the Headquarters Complex is not affected.

**2. Least likely scenario: Biological, chemical, or radiological
attack**

## Duration

![](media/image4.png)Shelter-in-Place at USDA Headquarters is
anticipated to last only a few hours -- 3 to 4. However, while the
danger may pass in a few hours, the effect on the transportation system
may prevent you from leaving the immediate area for several hours. Be
patient.

While we believe that most situations will be of SHORT DURATION, we also
consider it prudent to plan for a longer period of time, and we
recommend that you stock your Grab and Go Kit in preparation for the
possibility of a stay of up to 12 hours. Planning for a longer duration
will provide you with options if you are released from USDA but are not
able to get home and have to stay with friends or at a motel.

## Actions to take

**What action will I be told to take if I am inside the building?**

The specific action will be determined by the event. Follow the
instructions that will be provided by the PA System, CENS, USDA Channel
6 TV, the wardens, your monitors, and your supervisory chain. General
guidance follows:

**For flooding, severe congestion on the streets or Metro, or upon
receipt of a request by authorities for USDA to shelter-in-place**:

Remain in your offices.

#### For severe weather and civil unrest that pose a physical threat: 

Stay inside and, if directed, move away from windows to the inner
corridors. Be sure to close all doors connecting exterior offices to the
corridor. For extreme weather, such as a tornado, you may be advised to
move to lower levels in the building. Take your Grab and Go Kit.

#### For an external chemical, biological, or radiological incident: 

Stay inside and if next to a window, move to an inner corridor or
office. Close your windows and turn off air conditioners and fans,
including above door transom fans. Be sure to close all doors connecting
exterior offices to the corridor, to reduce the transfer of contaminated
air from the outside to the inside.

Move to interior spaces, generally on a floor that is on the second
floor or above. Why? Because most chemical agents, particularly those
which may be used by terrorists, are heavier than air and tend to hug
the ground. We suggest that all occupants explore their intended
sheltering area and learn the quickest way up if you are using the
stairwells.

Elevator use will be restricted to persons with disabilities and/or
health issues. These personnel should move to the second or third floor.
We want to restrict the movement of elevators to any higher level, as
they drag air up the shaft whenever they move. Elevators will normally
be shut down to prevent any further movement 15 minutes into the event.

You should also be aware that conditions are likely to get
uncomfortable, as the maintenance staff will immediately shut down the
ventilation system to reduce the chance of contamination entering the
building. The close quarters, heat, and stuffiness will add to your
discomfort. Please remain calm, and assist those around you in coping
with the situation.

**For an internal chemical, biological, or radiological incident:**

Depending on the location and or severity of the event, you will most
likely be told to immediately relocate to another safer portion of the
building. Specific instructions on where to go and what areas to avoid
will be provided via the communication methods outlined in previous
sections. Do not automatically evacuate as you may be placing yourself
in the path of the hazard. The developing situation will dictate further
actions.

## Notifications

**How will I be informed that I need to shelter-in-place?**

You will be notified immediately through both the Headquarters-wide PA
system and CENS with specific instructions on the type of event and
where employees should move. We will keep you updated throughout the
situation as often as possible.

We will also provide emergency information through USDA Channel 6 TV,
the wardens, and security forces. Some persons with disabilities may
also receive information through their Wyndtell pagers.

A word of caution: Some news media serve as excellent sources of
information on developing situations but some do not always have
accurate data and jump to conclusions. What is being reported as factual
for some part of town (a reporter at the Capitol may say the plume of
toxic material has cleared and it is safe - it is for him) may not have
the data on what is happening at the Headquarters Complex. Likewise,
media may report on actions that other agencies are taking that may not
be the best action for us, in our location. Acting on external news
media may put you at risk - wait for word from USDA officials.

The USDA Incident Commander operates from the USDA Operations Center
with its contiguous Operations Watch Area, Security Control Center and
ECC. These centers provide real-time, accurate data for decision-making
and are linked to the Washington Alert System, the network of Federal
Command Centers, and the Metropolitan Council of Government.

## Leased Locations

The general guidance provided for the Headquarters Complex applies as
well to USDA personnel in leased facilities. When informed of an event,
move to those locations that offer a higher degree of safety within your
facility. Coordinate with the other tenants.

Currently, our primary system to keep you apprised of any threat will be
CENS. If you are having difficulties with CENS at your location please
check with your IT system administrator. We are also currently working
on a number of initiatives, which will shortly be in place, to provide
your facility with redundant notification of any emergency. These
initiatives include extending the USDA Channel 6 TV to your common areas
and providing key staff within your facility with a direct radio link to
the Incident Command structure. We also have notification lists of key
personnel in each facility that we can contact directly by phone in the
event of an emergency.

## What Else?

### 

### What action will I be told to take if I am outside the building?

Immediately upon notification to shelter in place, Security will direct
personnel outside the building to come inside. You will not be denied
entry. Once all personnel in the immediate area are inside the building,
security may post signs in the doors to direct late arrivals to another
building or specific entrance where personnel may be sequestered to
enable responders to attend to any signs of possible contamination.

### Where will visitors go?

Upon notification to shelter-in-place, all employees should assess their
immediate area, identify any visitors, and provide them assistance.
Visitors include anyone not regularly assigned to USDA Headquarters
including: other agency employees, dependents, contractors, and other
visitors, etc. Once identified you need to direct the visitor(s) to the
appropriate Shelter-in-Place location- take them with you. If the
visitor(s) insist on leaving the building, escort them to the nearest
Security Officer and allow Security to help them.

### What about the Child Development Center?

The children in the Child Development Center (CDC) in the Yates building
will be relocated to the second floor conference room. Please allow the
system to work in caring for the children. Parents are advised to not go
to the CDC and pick up their children, since it will slow the relocation
process. Further, moving through a potentially hazardous area may result
in your picking up contamination and placing your child and others at
risk.

**If I am told to Shelter-in-Place, do I have to stay?**

No. Shelter-in-place is a voluntary action, unless mandated by law
enforcement or public health officials. Personnel who ask to leave the
building before it has been determined safe to do so will be directed to
the Security Office where they will be informed of any civil
restrictions. If no restrictions are in place, personnel asking to leave
will be escorted by Security to the authorized exit point. Remember that
leaving may be put you at risk. The anticipated traffic jams and Metro
congestion may prevent you from exiting the area expeditiously and could
place you in a contaminated zone.

**Could legal authorities exercise a mandate to Shelter-in-Place?**

Yes. Federal Protective Service and law enforcement agencies can
\"detain\" occupants within a police perimeter, and local health
departments can quarantine and isolate occupants.

**If we have to Shelter-in-Place what will USDA Headquarters provide?**

USDA Headquarters will provide for your immediate shelter and security
in a Shelter-in-Place event, but will not provide emergency food and
water for all employees. The Office of Operations has a limited supply
of life-support consumables to provide for visitors, persons in medical
distress, occupants trapped in elevators, and personnel who cannot
return to their offices if an emergency is declared. The prime
responsibility for providing for your personal needs rests with you.

You will be responsible for providing your own \"Grab and Go Kit \" with
food, water, and prescription medications should you be directed to
Shelter-in-Place. For more information on the Grab and Go Kit, please
visit:

<http://www.usda.gov/oo/beprepared/Grabandgokit.htm>

**What can I do to ensure that I am prepared?**

While we cannot foresee every possible emergency, you can be prepared to
meet most. We recommend that you and your family develop an emergency
plan so you can be confident they are safe in the event of an emergency.
If your family is safe, then you will feel more comfortable while
sheltering-in-place and during your return home. For specific
information on how to develop a family emergency plan and what emergency
action plans your local authorities have in place, refer to our website:

<http://www.usda.gov/oo/beprepared>

**Shelter-in-Place Locker Locations in HQ Complex**\
\
The lockers are located at:\
\
**South Building\
**· Sub-basement \-- 2 lockers. One in the hallway by S228 and one in
the 3rd Wing stairwell Tail-House\
· 2nd Floor - 4 lockers. One each at elevator lobby\'s in the 3rd and
6th Wing Tail-House, and 3rd and 5th Wing Head-House.\
· 5th Floor\-- 4 lockers. One each at elevator Lobby\'s in the 3rd and
5th Wing Tail-House and 3rd and 5th Wing Head-House.\
\
**Yates Building\
**· Basement - 1 locker\
· 3rd Floor - 1 locker\
· 5th Floor\-- 1 locker\
\
**Whitten Building\
**· Basement-3 lockers. One each in A Section and W and E Wings\
· 2 floor - 1 locker in A Section\
· 3 floor-2 lockers. One each near the archways in E and W Wings\
\
**Cotton Annex**\
· Basement-1 locker\
· 3rd floor-1 locker\
· 5th floor-1 locker

**Each locker contains:**\
· 1 Medical kit\--assembled by our USDA medical staff\
· 8 Battery powered combination flashlight/radio with hand cranked
generator\
· 10 Cases bottled water\
· 20 cases energy bars\
· 10 Folding floor mats\
· 20 Fleece blankets\
· 20 packets anti-bacterial moist wipes.

###### Grab and Go Kit Recommendations

## Recommended personal emergency kit 

-   Small tote bag, fanny pack, backpack, soft-sided briefcase or
    whatever holds the contents of your kit. It is recommended that you
    not use plastic bags or cardboard boxes to hold your emergency
    supplies since these can break open if dropped.

-   Water -- Prepackaged emergency water with 5-year shelf life or
    bottled water. One to two quarts should be sufficient since the
    anticipated event duration will be hours, not days. However, since
    you have no idea how long your return trip home could be, this
    amount may not be enough during the summer months. Another thing to
    remember is not to throw away your empties on the way home. You may
    need to refill them. If you are considering prepackaged water in
    pouches or boxes be sure to protect them. These packages can leak if
    not stored properly.

-   Non-perishable foil wrapped food such as snack or high protein bars
    that are light and easy to carry. You can also buy prepackaged bars
    with a 5-year shelf life. These bars are high calorie and do not
    promote thirst. Regardless of what you choose, keeping them in
    plastic bags or containers helps to reduce the risk of rodent and
    insect intrusion.

-   Three day supply of medicines - While everything else on this list
    is based on the short term, we recommend a 3-day supply of
    medications, just in case you cannot make it home and end up staying
    at a friend's house or hotel. Ask your physician or pharmacist about
    storing prescription medications. Be sure they are stored to meet
    instructions on the label and be mindful of expiration dates**.** It
    would also be a good idea to have the pharmaceutical name written
    down inside your kit just in case you cannot remember the exact name
    or you need medical care.

-   Small battery operated or solar radio - You may need to walk and not
    have any way of getting up-to-date information.

-   Small flashlight.

-   Extra batteries for your radio and flashlight. If possible buy a
    radio and flashlight that use the same size batteries so you only
    have to buy one size and can interchange if you have to.

-   Light/glow stick (2) to pin to your clothes or carry in case you
    have to walk in the dark.

-   Small knife or multi-tool - While you may not know how to use all
    the tools, it is a good bet someone else will.

-   Personal toiletries, including toothbrush, non-water hand cleaner,
    eye drops, etc. --

-   Comfortable clothes, sturdy shoes, socks, and hat for the season in
    case you have to walk. These items don't need to be in your kit.

-   N95 paper mask (2) -- These masks are small, light weight and
    inexpensive. They provide added protection from particulate matter
    (dust) that may be generated in an explosion.

-   A pen and small note/phone book with the phone numbers and e-mail
    addresses of your family, friends and neighbors. While many people
    carry cell phones and electronic note pads, a hard copy back up
    never hurts and can take a lot of abuse.

-   Rain poncho

-   Blanket

-   Small first aid kit

-   Area map

-   Cash, \$50, in small denominations to buy food and gas in case you
    are unable to use your credit or debit cards. **[Keep this on your
    person not in your kit]{.underline}**.

Remember, an emergency kit is only intended to meet basic needs, and you
are the best judge of what your needs are.

### 

### 

### 

### 

### 

### 

### 

###### Fire Emergency Situations

## Fire prevention:

-   Know the location of fire exits and exit stairwells. Fire
    extinguishers are to be used only by persons properly trained in
    their use.

-   Do not prop open fire doors or stairwell doors. Report fire and
    stairwell doors that do not close properly to your facilities staff.
    Report any exposed electrical wiring.

## What do I do if I notice a fire?

**IF YOU NOTICE A FIRE OR SITUATION THAT REQUIRES EVACUATION OF THE
BUILDING:**

1.  Pull one of the manual fire alarms located strategically throughout
    every building. These manual stations automatically summon the fire
    department. In government-owned buildings, the GSA Mega center
    (708-1111) also gets notified.

2.  Dial 9-911. Give the following information to the 911 operator.

Street address: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Nearest cross street: \_\_\_\_\_\_\_\_\_\_\_\_\_\_

Name of the building: \_\_\_\_\_\_\_\_\_\_\_\_\_\_

Location of fire in the building: \_\_\_\_\_\_

Description of the situation: \_\_\_\_\_\_\_\_\_

3.  Report any fire to the Security Control Center: 202-690-0869.

4.  Notify others in your area.

5.  Assist anyone who needs help evacuating.

6.  Proceed to your agency's designated assembly areas.

7.  Proceed to the zone where personnel from your Division or Branch
    will congregate within the designated assembly areas.

## If you become trapped in a building during a fire:

-   If you are on the ground floor and a window that opens is available,
    carefully climb out if you can do so safely.

-   If there is no window, stay near the floor where the air will have
    less smoke. Shout at regular intervals to alert emergency crews of
    your location.

-   If you are in a room with the door closed, feel the door. If the
    door is warm, do not open it. If smoke is entering the room through
    cracks around the door, stuff something in the cracks to slow the
    flow.

-   If you are on an upper floor and cannot reach one of the stairwells,
    go to an office with a window, close the office door, go to the
    window and wave with something so emergency crews can see you.

###### Explosions

## If an explosion occurs in your office:

-   Take shelter under your desk or a sturdy table to protect yourself
    from projectiles, the force of the blast, and falling debris.

-   As soon as possible check for fires and other hazards then quickly
    and appropriately exit the building.

-   DO NOT use the elevators.

## If you are trapped in debris:

-   If possible, use a flashlight to signal your location to rescuers

-   Avoid unnecessary movement so that you do not kick up dust.

-   Use anything you have to cover your mouth. Dense weave cotton
    material is the best for creating a filter through which to breathe.

-   Tap on a pipe or wall so that rescuers can hear where you are.

-   Use a whistle if one is available to signal rescuers.

-   Shout only as a last resort as it can cause a person to inhale
    dangerous amounts of dust.

###### Medical Emergency Situations

## What do I do if a co-worker becomes seriously ill?

**In a serious Medical Emergency:**

1.  Administer appropriate First Aid. In the case of serious injury,
    keep the victim warm and comfortable to prevent shock. Remember ABC:
    Airway, Bleeding, Circulation, when administering First Aid

2.  The Medical Staff is trained and equipped to handle most workplace
    health or accident emergencies and can be reached at the Health
    Unit: 720-9522

3.  Have someone dial 9-911 immediately. Give the following information
    to the 911 Operator.

> Street:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> Address:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> Nearest cross street:\_\_\_\_\_\_\_
>
> Name of building:\_\_\_\_\_\_\_\_\_
>
> Floor:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> Room:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

4.  Have a co-worker call Security at 690-0869. Give the floor, room
    number, and any special directions to the location so Security can
    direct the emergency response personnel to the person.

###### Influenza

## How to recognize influenza

The flu is a contagious respiratory illness caused by influenza viruses.
It can cause mild to severe illness, and at times can lead to death. The
best way to prevent this illness is by getting a flu **vaccination**
each fall. Symptoms include:

-   fever (usually high)

-   headache

-   extreme tiredness

-   dry cough

-   sore throat

-   runny or stuffy nose

-   muscle aches

-   gastric problems (nausea, vomiting, and diarrhea; less likely to
    occur in adults than children)

## Preventing the Flu 

-   ***Stay home when you are sick.***\
    If possible, stay home from work, school, and errands when you are
    sick. You will help prevent others from catching your illness.

-   ***Avoid close contact.***\
    If you must go out avoid close contact with people who are sick. If
    you are sick, keep your distance from others to protect them from
    getting sick too.

-   ***Cover your mouth and nose.***\
    Cover your mouth and nose with a tissue when coughing or sneezing.
    It may prevent those around you from getting sick.

-   ***Clean your hands.***\
    Wash your hands often. This will help protect you from germs.

-   ***Avoid touching your eyes, nose or mouth.***\
    Germs are often spread when a person touches something that is
    contaminated with germs and then touches his or her eyes, nose, or
    mouth.

## Treating the Flu

-   If you get the flu, get plenty of rest, drink a lot of liquids, and
    avoid using alcohol and tobacco. Hot liquids may relieve the feeling
    of congestion. Also, you can take medications such as acetaminophen
    (e.g., Tylenol®) to relieve the fever and muscle aches associated
    with the flu. \"Over the Counter\" therapies, which do not require a
    prescription, may temporarily relieve flu symptoms, however, such
    therapies do not treat the virus that causes the flu.

-   Because the flu is a viral infection, it cannot be treated with
    antibiotics. Antibiotics are medicines that kill bacteria and are,
    therefore, only useful for treating bacterial infections or
    complications from the flu such as pneumonia.

###### Other Potential Forms of Influenza

###### 

###### Avian Influenza

###### Avian influenza is an infection caused by avian (bird) influenza (flu) viruses. These flu viruses occur naturally among birds. Wild birds worldwide carry the viruses in their intestines, but usually do not get sick from them. However, avian influenza is very contagious among birds and can make some domesticated birds, including chickens, ducks, and turkeys, very sick and kill them. 

###### 

Influenza A (H5N1) virus -- also called "H5N1 virus" -- is an influenza
A virus subtype that occurs mainly in birds, is highly contagious among
birds, and can be deadly to them. H5N1 virus does not usually infect
people, but infections with these viruses have occurred in humans. Most
of these cases have resulted from people having direct or close contact
with H5N1-infected poultry or H5N1-contaminated surfaces. There have
been cases in which Avian influenza has been passed from birds to humans
but the disease has not yet been transmitted from human to human.

###### 

###### Pandemic Influenza

###### 

An influenza pandemic is a global outbreak of disease that occurs when a
new influenza A virus appears or "emerges" in the human population,
causes serious illness, and then spreads easily from person to person
worldwide. Pandemics are different from seasonal outbreaks or
"epidemics" of influenza. Seasonal outbreaks are caused by subtypes of
influenza viruses that already circulate among people, whereas pandemic
outbreaks are caused by new subtypes, by subtypes that have never
circulated among people, or by subtypes that have not circulated among
people for a long time. Past influenza pandemics have led to high levels
of illness, death, social disruption, and economic loss.

###### 

Influenza pandemics are different from many of the threats for which
public health and health-care systems are currently planning:

-   A pandemic will last much longer than most public health emergencies
    and may include "waves" of influenza activity separated by months of
    inactivity (in 20th century pandemics, a second wave of influenza
    activity occurred 3-to-12 months after the first wave).

-   The numbers of health-care workers and first responders available to
    work can be expected to be reduced. They will be at high risk of
    illness through exposure in the community and in health-care
    settings, and some may have to miss work to care for ill family
    members.

-   Resources in many locations could be limited, depending on the
    severity and spread of an influenza pandemic.

**Communicating Information to USDA Employees Regarding a Pandemic
Influenza Outbreak**

Information will be communicated to employees via:

-   Channel 6 -- Slides and Informational Public Announcements

-   Websites

-   Posters

-   Table Tents

-   CENS

-   All-Employee E-Mails

-   Handouts -- distributed at building entrances

-   AGLEARN

-   USDA News

-   LED Message Boards

\* Information on this page and the preceding one has been taken from
the CDC Website.

###### Biological Hazard Situations

## What do I do if I suspect a biological agent has been released?

What do I do if I open a letter and find it contains a powdery or other
"suspicious" substance, or has a written statement that the item
contains a harmful substance?

-   Stop immediately.

-   Do not shake, bump or empty the package.

-   Put it down, and do not touch it.

-   Gently cover it with any material that is handy. For example: paper
    towel, file folder, etc.

-   Do not smell it, taste it, or try to analyze it.

-   Isolate the immediate area where the item is located, and make sure
    that no one disturbs the item. First responders will handle any
    evacuations.

-   Turn off air conditioners, heaters, and fans to prevent any
    potentially harmful substance from circulating. Close doors and
    windows in the room where the letter or package is located.

-   Wash your hands with soap and cool water for 30-60 seconds, and then
    wash your face. Ensure that other persons who may have touched the
    letter or package do the same.

-   Notify security.

-   Do NOT allow anyone to leave who might have touched the item. If
    possible, make a list of persons who have touched it.

-   Do NOT re-enter the area where the suspicious letter, envelope, or
    package is located. It is a potential crime scene, and it is
    critical that you do not disturb any evidence. Above all, remain
    calm, and wait for the arrival of emergency personnel.

-   Give Security the list of persons who may have touched the item so
    that proper instructions can be given for medical follow-up.

What do I do if I receive an envelope with powder, and powder spills on
me or onto my work area?

-   Do NOT try to clean up the powder. Cover the spilled contents
    immediately with anything (e.g., clothing, paper, trash can, etc.),
    and do not remove this cover.

-   Leave the room and close the door, or section off the area to
    prevent others from entering.

-   Wash your hands with soap and cool water to prevent spreading any
    powder to your face.

-   Notify Security, and they will notify emergency personnel.

-   When emergency personnel respond, they will provide guidance on
    decontamination. Some things that may direct you to do are:

    -   Remove heavily contaminated clothing as soon as possible and
        place in a plastic bag, or some other container that can be
        sealed.

    -   Shower with soap and cool water. Do not use bleach or other
        disinfectant on your skin.

-   If possible, list all people who were in the room or area,
    especially those who had actual contact with the powder. Give this
    list to Security so that proper instructions can be given for
    medical follow-up.

## What if the room is contaminated by aerosolization?

For example, a small device is activated that sprays a substance into
the air; there is a warning that the air handling system is
contaminated, or a warning that a biological agent was released in a
public space:

-   Turn off local fans or ventilation units in the area.

-   Leave the immediate area and wait for assistance.

-   Close the door, or section off the area to prevent others from
    entering.

-   Notify Security. They will contact emergency personnel.

-   Remove heavily contaminated clothing as soon as possible and place
    in a plastic bag or some other container that can be sealed. This
    clothing bag should be given to the emergency responders for proper
    handling.

-   Shower with soap and cool water as soon as possible. Do not use
    bleach or other disinfectant on your skin.

-   If possible, list all people who were in the room or area. Give this
    list to Security so that proper instructions can be given for
    medical follow-up.

###### Chemical Hazards

## How to recognize a chemical attack

A chemical attack is the deliberate release of a toxic gas, liquid or
solid that can poison

people and the environment. Watch for these signs:

-   People with watery eyes, twitching, choking, and difficulty
    breathing.

-   Numerous individuals experiencing unexplained water-like blisters,
    wheal (like bee stings), and/or rashes.

-   Numerous surfaces in the area exhibit oily droplets/film or the
    presence of unexplained water surfaces (puddles) with oily film are
    present when there is no reason (rain).

-   Unexplained odors in the area that resemble bitter almonds, peach
    kernels, or newly mown hay or green grass.

-   Many sick or dead birds, insects, fish, or small animals.

## Course of action

-   Try to determine the source of the affected area if possible.

-   Evacuate the affected area.

-   If the area is inside, try to evacuate the building without passing
    through the contaminated area.

-   If you cannot get out of the building without passing through the
    contaminated area, move away from the area and "shelter-in-place."

-   If you are outside when you see signs of a chemical attack, either
    quickly get out of the area, or determine whether it would be better
    to go inside and "shelter-in-place."

## Treating chemical exposure

If your eyes are watering, your skin is stinging, you have trouble
breathing, or you simply think you may have been exposed to a chemical:

-   Immediately strip and wash; look for a fountain, hose, or any other
    source of water. You can use any one of the decontamination stations
    (see following page).

-   Use soap and water if possible, but DO NOT SCRUB INTO YOUR SKIN.

-   Request emergency medical attention at your location. Do not go to
    the Health Unit

###### USDA HEADQUARTERS COMPLEX SHOWER FACILITIES

#### Whitten Building

Room 221E Ladies Room

Room 221W Men's Room

#### South Building

Room SM-12 ESRA Fitness Center Shower Facilities

Room Hazardous waste accumulative area

Room S0556 Print Plant

Room S228 WASC Engineering Shop

#### Cotton Annex

Room 2^nd^ Mezzanine Ladies' Room

Room 3^rd^ Mezzanine Men's Room

Room Basement Battery Room

#### Yates Building

Room 0-10 Men's Room\-- Basement

Room 0-11 Ladies Room---Basement

Room 0-12 Chiller Room

###### Radiological Hazard Situation

## Possible radiological threat situations:

-   Dirty bomb

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-   Made by wrapping radioactive material around a core of ordinary high
    explosives and detonating it so that radioactive contamination
    spreads over the widest possible area.

-   There are two hazards in a dirty bomb:

    -   The bomb blast which presents the greatest danger

    -   The radioactive particulate matter or debris that will be
        scattered by the bomb blast. Radioactive particulates from a
        dirty bomb may travel several blocks or even several miles. The
        extent and duration will be determined by the wind speed and
        direction.

```{=html}
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```
-   Nuclear power plant accident or release

-   Release of radioactive material

## What would happen if a dirty bomb were detonated near our offices?

People in the blast area would be injured by the debris and would be
exposed to radiation through contact with and inhalation of the dust and
debris. If the building is intact, we may have the option to shelter in
place for a limited amount of time or to evacuate.

The concept of sheltering-in-place is to provide some measure of safety
from the time an emergency occurs until there is sufficient reliable
information about the emergency such as: is it a bomb, dirty bomb, or
etc.? Where did it occur? What is the wind direction? What type of
radiological material was involved? Once sufficient information is
received, a decision will be made on the actions to take. The type of
emergency will determine the length of time we shelter in place.

## How will I be notified of a radiological emergency?

-   Notification can occur in a numbers of ways -- PA system, CENS
    broadcast message, local emergency management personnel, local radio
    and/or television Emergency Alert System, National Oceanic and
    Atmospheric Administration (NOAA) Weather Radio, and on - the -
    scene police officers.

-   The notification will be accompanied by instructions on what steps
    you should take, for example, whether to shelter in place or to
    evacuate.

-   It is likely that there will be a period of uncertainty immediately
    after the event occurs. There may be a delay of several hours before
    officials can determine the exact nature of the emergency and
    whether radiological materials were involved.

###### Dealing With a Bomb Threat

## How can I identify suspicious packages and letters?

**Some characteristics of suspicious packages and letters include the
following:**

-   Excessive postage

-   Handwritten or poorly typed addresses

-   Incorrect titles

-   Title, but no name

-   Misspellings of common words

-   Oily stains, discolorations or odor

-   No return address

-   Excessive weight

-   Lopsided or uneven envelope

-   Protruding wires or aluminum foil

-   Excessive security material such as masking tape, string -etc

-   Visual distractions

-   Ticking sound

-   Marked with restrictive endorsements, such as "Personal" or
    "Confidential"

-   Shows a city or state in the postmark that does not match the return
    address.

## What do I do if I receive a suspicious package? 

**Upon seeing a suspicious package or device that resembles a bomb the
individual should:**

-   Not open, touch, or otherwise handle the suspicious item or anything
    else not their own.

-   Immediately warn those in close proximity and vacate the area.
    (Evacuate the area horizontally to move away as rapidly as possible
    and towards the designated safe zone.)

-   Call the USDA Security Control Center via land line (do not use cell
    phone or radio).

-   Return to your place of work once the area has been determined to be
    safe.

**NO ONE EXCEPT TRAINED BOMB DISPOSAL PERSONNEL SHOULD ATTEMPT TO
EXAMINE OR MOVE A SUSPICIOUS PACKAGE OR SUSPECTED BOMB.**

## What do I do if I receive a threat via telephone? 

**Any individual receiving a threat via telephone should attempt to:**

-   Record the call if such capability is available

-   Make notes of the call using the checklist on the following page.

-   At the conclusion of the call, press the switch hook (hang up) for
    only a few seconds, then release the switch hook (pick up the
    receiver again).

-   On the same line that the call came in on, perform the following:\
    **If you have a multi-button phone, press the line button for the
    same line that received the threatening call.**\
    If your agency/location is served by a key system behind WITS2001,
    you must seize the same line, which received the threatening call by
    first pressing the RECALL button; then dialing the appropriate call
    trace code. **List for a dial tone.**\
    **Dial the special Call Trace code for your telephone system**\
    **(DO NOT DIAL 9 FIRST)**\
    **Touch Tone: \*57 or Rotary: 1157**

-   Listen to the confirmation announcement, which should advise you
    that an automatic line trace has been activated in WITS2001 and
    should direct you to contact the Federal Protective Service (FPS)
    immediately on 202-708-1111.\
    **DO NOT DIAL 9 FIRST\
    **

-   Hang up the phone. Write down the time and date that you initiated
    the call trace.

-   Call the USDA Security Control Center on another telephone.

## What do I do if I receive a threat via mail or fax?

**Any individual receiving a threat via the mail or fax should attempt
to:**

-   Preserve the item, including any wrappings/envelopes, so they may be
    examined in depth by proper law enforcement entities.

-   Minimize the handling of any document to reduce contamination
    (additional fingerprints, coffee stains, etc.).

-   Call the USDA Security Control Center.

## What to ask when a bomb threat is made 

**Get the responses to these questions recorded as accurately as
possible!**

When is the bomb going to explode or chemical set to release?

Where is it right now?

What does it look like?

What kind of bomb or chemical agent is it?

What will cause it to explode or release?

Did you place the bomb or chemical agent yourself?

Why?

What is your name?

What is your address?

Sex of Caller\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Approximate Age\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Race\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Length of call\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**Note the Caller's voice:**

Calm

Laughing

Lisp

Disguised

Angry

Crying

Raspy

Accent

Excited

Normal

Deep

Slow

Distinct

Ragged

Rapid

Slurred

Familiar

Soft

Nasal

Loud

Stutter

Deep breathing

Clearing throat

**Background Noise**

Local

Street noises

Music

Factory

Machinery

Voices

Long distance

Motor

Office

House noises

Clear

Animal noises

Static

PA system

**Threat Language**

Foul

Well-spoken

Incoherent

Irrational

Taped

###### Civil Disturbances

Politically motivated groups may demonstrate in areas adjacent to USDA
facilities and possibly attempt to illegally gain entrance to or disrupt
normal operations of the facility by preventing employees from entering
the building.

**In General:**

-   Stay in your assigned area.

-   Do not go to the scene of a demonstration, if avoidable.

-   Whenever you observe a demonstration or civil disturbance in or
    around your facility, contact the USDA Security Control Center on
    690-0869 or 720-8476 TDD.

-   Do not confront or antagonize demonstrators.

-   You will be notified if there is a need to evacuate or
    shelter-in-place, otherwise, stay in your area.

**If you are outside:**

-   Seek unobstructed facility entrances, even if required to walk
    around to the other side of the building.

-   Be prepared to present identification

-   Seek a location away from the demonstration site to call your office
    and obtain instructions if you are unable to gain entrance into the
    building.

**If you are inside:**

-   Close blinds/curtains in areas where demonstrators are visible.

-   If possible, avoid areas with doors and windows leading to the
    exterior of the facility where demonstrators are present.

###### Prevention of Crime in Your Office

1.  Always lock your doors when your office is unoccupied or if you are
    working late and are alone. Please note that during an emergency
    evacuation, you are requested to leave your door unlocked to allow
    first responders access to your area.

2.  Keep purses and valuables locked up and out of sight.

3.  If you remove your suit coat, always transfer your valuables to your
    trouser pockets.

4.  Do not hang coats, hats, purses, etc., near the entrance to your
    office.

5.  Secure all small office equipment when not in use.

6.  Ask persons entering your office if you may help them. This
    discourages individuals who wander.

7.  Watch your fellow employees' property.

8.  Wear your USDA identification at all times.

If you observe someone committing a crime, DO NOT attempt to apprehend
or detain the suspect. Try to memorize the physical appearance of the
suspect and call the USDA Security Control Center
202-690-0869/202-720-8476.

####  {#section-14 .unnumbered}

###### Severe Weather Emergency Situations

**When severe weather threatens your building all personnel need to:**

-   Remain calm.

-   Close all windows.

-   Close, but do not lock office doors.

-   Move quickly to the lowest floor of your building possible and stay
    away from outside walls, windows, and large rooms such as
    auditoriums and theaters.

-   If available, basement levels offer the best protection from the
    destructive winds of a major storm, tornado or hurricane.

-   In case of flying debris, get under a piece of sturdy furniture such
    as a workbench or heavy table or desk and hold on to it. If
    unavailable, use arms to protect head and neck.

-   No employees should leave the building during a severe weather
    emergency unless for dire emergency.

-   Use stairways when moving to other areas. Elevators are reserved for
    persons with special needs.

-   Follow instructions. Instructions will be provided through the CENS
    and PA systems, and through emergency response personnel and
    agencies.

###### Workplace Violence

## What is workplace violence?

There are many forms that workplace violence can take:

-   Suicide threats

-   Threats to injure, or the injury of property or persons

-   Fistfights

-   Shootings

-   Stabbings

-   Sexual assaults

-   Unauthorized use of deadly weapons or explosives

## Whom do I contact?

The first line of action lies with the supervisors of the persons
involved in the situation, but ALL acts of violence are to be reported
to Security at:

-   Protective Operations

> (6am-6pm M-F) 202-720-6270

-   TTY Line 202-720-8476

-   Security Control Center

(24hrs/7 days) 202-690-0869

-   General Services Administration/FPS (24hrs/7 days) 202-708-1111

## What else?

-   Do not attempt to disarm any individual with a weapon.

-   Assist anyone who is injured.

-   Evacuate personnel away from the scene.

Allow security to contain the incident and secure the area.

**Emergency Evacuation Suggestions for Individuals with Disabilities**

What should I do to prepare myself for an emergency situation?

-   Meet with your Agency or Branch Safety Officer to discuss specific
    issues related to your disability and emergency evacuation
    procedures. If you do not know who your Agency or Branch Safety
    Officer is please ask your supervisor or co-workers or contact Jerry
    Bowen at (202)720-0426.

-   Review your building Occupant Emergency Plan (OEP) with your Safety
    Officer. For copies of the Washington, D.C. metro area occupant
    emergency plans, go to
    <http://www.usda.gov/oo/beprepared/OEPplans.htm>

-   Know where the nearest exit, fire alarm manual station and fire
    extinguisher are located.

-   If you have a cell phone or pager, keep it with you as often as
    possible.

-   All employees should be encouraged to disclose any special needs
    that might arise in the event of an extreme emergency. Be assured
    that this information will be treated as confidential and shared
    only on a strictly \"need to know\" basis.

**If I have a vision disability?**

-   Listen to directions given over the public address system.

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-   People who are blind or visually impaired need to know an evacuation
    route in time of emergency. It is good to learn at least one
    alternate route, just in case.

-   If the \"buddy\" system is used, the buddy should be someone
    familiar with the person with a disability, specifically knowing how
    to provide guiding assistance and they should be familiar with the
    guide dog or other service animal. Additionally, back-up buddies
    should be recruited and trained.

-   \"Buddies\" should go to the agreed meeting place to look for the
    employee with a disability. If the employee is not found, the buddy
    should then immediately vacate the building. If you need assistance
    please look for either a hall monitor, floor warden, or ask for help
    via the Warden Phone.

-   Twice a year, it is good to practice leaving the building by at
    least one of the emergency evacuation routes. This improves
    familiarity of the evacuation procedures and routes for the
    employee, their service animals and the buddy(s).

-   Service animals: If the alarm is sounded, employees with service
    animals should always leave the building - if they don\'t, their
    service animals will learn to disregard the alarms. Additionally,
    never let go of your service animal.

**If I have a hearing disability?**

-   Employees who are deaf or hard of hearing have three options
    available: (1) have a strobe light mounted in their work area; (2)
    use the USDA supplied pagers (headquarters only) for early
    notification; or (3) develop a buddy system.

-   If the employee is leaving their assigned work area for an extended
    time, i.e., for training or conference/meeting attendance, a
    temporary buddy should be established.

**If I have a mobility disability?**

-   The Department has recently updated the Warden-Phone System within
    the four HQ complex buildings. On floors 2 through 6, at head house
    and tail house locations in each wing, there is a red telephone that
    is directly linked to the Emergency Command Center (ECC). Employees
    with mobility impairments should use these phones to contact ECC to
    determine if they should implement a horizontal evacuation to a
    designated safe area, use alternative evacuation routes, or use the
    Evacu-track chairs to leave the building.

-   Evacu-track chairs are available, upon request from the Office of
    Operations Safety Officer (202-720-6808), to wheelchair users and
    persons with mobility impairments. If during an emergency team
    members cannot immediately locate the affected employee, they should
    evacuate the building. NOTE: Evacu-track chairs are slow and can be
    dangerous if used by individuals who are not trained in their use.
    Training on Evacu-Track chairs should be conducted with each team
    member at least twice per year.

-   In the event of an extreme emergency, employees using wheelchairs
    and scooters should consider alternative evacuations, including
    being picked-up and carried out of the building. When circumstances
    necessitate separating the user and the wheelchair, keep the period
    of separation to a minimum. Sufficient helpers to carry both the
    user and the wheelchair/scooter must be available to use this
    procedure. When more than one flight of stairs is traversed, helpers
    may need to switch positions since one person may be doing most of
    the lifting. Switch positions only on a level landing area. When the
    lifting is complete, follow the instructions of the wheelchair user
    and restore the manual or motorized wheelchair to full operation;
    then assist the user to a safe area.

**If I have a mental/cognitive disability?**

-   Review evacuation plans with your Agency or Branch Safety Officer.

-   Ask the safety monitors or members of the Emergency Team for
    assistance.

-   Regularly review your evacuation plans with your buddy(s) and
    supervisor.

###### 

###### 

**Contacting Facilities Personnel**

## How do I contact Facilities Personnel?

-   USDA Headquarters Complex Facilities number: (202) 720-6858

-   George Washington Carver Center Facilities Number: (301) 504-2411

## What kinds of things should I report to facilities personnel?

In addition to basic housekeeping requests, report the following:

-   Utility failure

-   Burning smell

-   Plumbing failure, flooding, water leak

-   Spill of unknown material

-   Please do not try to fix or clean up these things. Trained
    responders will address any and all of these problems.

## What to Report

-   Identify yourself and give the location and phone number from where
    you are calling.

-   Identify the room/area that is involved in the emergency.

-   Identify the nature of the emergency and what assistance is needed.

-   Indicate if any flammable, corrosive, explosive, and/or toxic
    products are involved

-   Identify any pertinent characteristics of equipment involved.

-   Describe any actions already taken

######  {#section-17 .unnumbered}

###### Other Federal Agency Operations Centers

If you are in a Federal Building other than USDA please consult the list
below for the telephone number of that Department's Operations Center.

+----------+-------------------------------------+------------+-------+
| ###### A |                                     |            |       |
| GENCY OP |                                     |            |       |
| ERATIONS |                                     |            |       |
|  CENTERS |                                     |            |       |
+----------+-------------------------------------+------------+-------+
| **       | **ACTIVITY**                        | **PHONE**  | **HO  |
| AGENCY** |                                     |            | URS** |
+----------+-------------------------------------+------------+-------+
| USDA     | HQ USDA Operations Center (OC)      | 20         | 24/7  |
|          |                                     | 2-720-5711 |       |
|          | <opscenter@usda.gov>                |            |       |
+----------+-------------------------------------+------------+-------+
| CDC      | Center For Disease Control &        | 77         | 24/7  |
|          | Prevention                          | 0-488-7100 |       |
+----------+-------------------------------------+------------+-------+
| DOD      | Directorate of Military Support     | 70         | 24/7  |
|          | (DOMS) Crisis Response Center       | 3-695-2679 |       |
|          |                                     |            |       |
|          | Secondary Number Army Watch Office  | 70         |       |
|          |                                     | 3-697-0218 |       |
+----------+-------------------------------------+------------+-------+
| DOE      | Dept of Energy- Operations Center   | 20         | 24/7  |
|          |                                     | 2-586-8100 |       |
+----------+-------------------------------------+------------+-------+
| DOI      | Dept of Interior - Watch Office     | 20         | 24/7  |
|          |                                     | 2-208-4108 |       |
|          | [Doi_Watch_Center@Ios.Doi.Gov](m    |            |       |
|          | ailto:doi_watch_center@ios.doi.gov) | 87         |       |
|          |                                     | 7-246-1373 |       |
+----------+-------------------------------------+------------+-------+
| DOJ/FBI  | Dept of Justice/ Fed Bureau of      | 20         | 24/7  |
|          | Investigation- Strategic            | 2-323-3620 |       |
|          | Information Ops Center (SIOC)       |            |       |
+----------+-------------------------------------+------------+-------+
| DOT      | Dept of Transportation - 24-Hour    | 20         | 24/7  |
|          | Contact Number                      | 2-366-1863 |       |
+----------+-------------------------------------+------------+-------+
| USCG     | US Coast Guard Command Center       | 20         | 24/7  |
|          |                                     | 2-267-2100 |       |
+----------+-------------------------------------+------------+-------+
| NRC      | National Response Center            | 80         | 24/7  |
|          |                                     | 0-424-8802 |       |
+----------+-------------------------------------+------------+-------+
| EPA      | Environmental Protection Agency -OC | 20         | 7-7/7 |
|          |                                     | 2-564-3850 |       |
|          | Eoc.Epahq@Epa.Gov                   |            |       |
+----------+-------------------------------------+------------+-------+
| FEMA     | Federal Emergency Management        | 80         | 24/7  |
|          | Agency- FEMA Operations Center      | 0-634-7084 |       |
|          | (FOC)                               |            |       |
|          |                                     |            |       |
|          | Fema.Operations.Center@Fema.Gov     |            |       |
+----------+-------------------------------------+------------+-------+
| FPS      | Federal Protective Service          | 20         |       |
|          |                                     | 2-208-1111 |       |
+----------+-------------------------------------+------------+-------+
| HHS      | Dept of Health and Human Services   | 20         | 24/7  |
|          | -Information Center War Room        | 2-358-2413 |       |
+----------+-------------------------------------+------------+-------+
| NCS      | National Communications System      | 70         | 24/7  |
|          | -Watch Office                       | 3-607-4950 |       |
|          |                                     |            |       |
|          | [Ncs@Ncs.Gov](mailto:ncs@ncs.gov)   |            |       |
+----------+-------------------------------------+------------+-------+
| NRC      | Nuclear Regulatory Commission Ops   | 30         | 24/7  |
|          | Center                              | 1-816-5100 |       |
+----------+-------------------------------------+------------+-------+
| USCS     | US Customs Service - Situation Room | 20         | 24/7  |
|          |                                     | 2-927-0524 |       |
+----------+-------------------------------------+------------+-------+
| USPS     | US Postal Service -24-Hour Contact  | 20         | 24/7  |
|          | Number                              | 2-268-2000 |       |
+----------+-------------------------------------+------------+-------+
| VA       | Dept of Veterans Affairs -Readiness | 20         | 24/7  |
|          | Operations Center                   | 2-273-5510 |       |
+----------+-------------------------------------+------------+-------+