**Materials Available from the**

**Baldrige National Quality Program**

###### Publications

**[Criteria for Performance Excellence]{.underline}**

-   *2008 Criteria for Performance Excellence* (Business/Nonprofit)
    booklet *\**

-   *2008 Education Criteria for Performance Excellence* booklet *\**

-   *2008 Health Care Criteria for Performance Excellence* booklet *\**

**[2008 Baldrige Award Application Forms]{.underline}** \*\*

**[Examiner Information]{.underline}**

-   *Get on Board as a Baldrige Examiner* brochure \*

-   *2008 Examiner Application \*\**

**[Program Information]{.underline}**

-   *A Baldrige Perspective for the Board of Directors\**

-   *Why Apply?* brochure \*

-   *Why Baldrige?* brochure \*

-   *Frequently Asked Questions About the Malcolm Baldrige National
    Quality Award \**

-   *Getting Started With the Baldrige National Quality Program Criteria
    for Performance Excellence* brochure \*

-   Public Law 100-107, August 20, 1987 (An act \... to establish the
    Malcolm Baldrige National Quality Award) *\*\**

-   *Baldrige: Performance Excellence Delivers World-Class Results* (CEO
    Issue Sheet)\*

-   *Baldrige in Heath Care: Performance Excellence Delivers World-Class
    Results* (CEO Issue Sheet)\*

-   *Baldrige in Education: Performance Excellence Delivers World-Class
    Results* (CEO Issue Sheet)\*

-   *Baldrige: Business/Education Partnerships Are Working Well* (CEO
    Issue Sheet)*\**

-   *Baldrige: EthicsA Strategic Imperative* (CEO Issue Sheet) \*

-   *Baldrige: Six Sigma & ISO: Understanding Your Options* (CEO Issue
    Sheet) *\**

-   *Baldrige: Recognizing Role Model Practices of World-Class
    Organizations* (CEO Issue Sheet) \*

-   *Baldrige: For Hiring and Keeping the Best Employees* (CEO Issue
    Sheet) \*

-   *Baldrige: Serving Shareholders and Stakeholders* (CEO Issue Sheet)
    \*

##### Baldrige: A Global Approach for a Global Economy (CEO Issue Sheet) \*

-   *Baldrige Asks, "How Do You Know?" \**

**[Baldrige Award Recipient Information]{.underline}**

-   *List of Baldrige Award Recipients (1988--2007)*: Includes contact
    information and Web sites for some of the Award recipients. \*

-   *Profiles of Award Recipients (1988--2007)*: Two pages of
    information about each recipient \*\*

##### 2007 Baldrige Award Recipients' press release \*\*

####### State & Local Quality Award Program Information

*Directory of State & Local Quality Award Programs\*\** (The contact
information for state and local quality award programs, many of which
are based on the Baldrige Criteria, also is available on the Baldrige
Web site under "State and Local" on the "Network for Excellence" Web
page).

**[Case Studies from Business, Education, and Health Care]{.underline}
\*\***

## 

## 

## Articles and Press Releases

-   Byrne, Sandra, and Christine Schaefer. "The Baldrige Program:
    Self-Assessment for Continuous Improvement." *Principal*,
    March/April 2006: pp. 24-27.

-   Hertz, Harry S., Curt W. Reimann, and Mary C. Bostwick. "The Malcolm
    Baldrige National Quality Award Concept: Could It Help Stimulate or
    Accelerate Health Care Quality Improvement?" *Quality Management in
    Health Care*, 1994:\
    pp. 63-72.

-   Reimann, Curt W., and Harry S. Hertz. "The Malcolm Baldrige National
    Quality Award and ISO 9000 Registration: Understanding Their Many
    Important Differences." *ASTM Standardization News*, November 1993:
    pp. 42-53.

### Materials Available from the

**American Society for Quality (ASQ)**

Criteria (Packs of Ten)

+-----+-------------------------------------------+------+------------+
| #   | # **Criteria**                            | #    | # **Cost** |
|  ** |                                           |  **I |            |
| Yea |                                           | tem  |            |
| r** |                                           | \#** |            |
+-----+-------------------------------------------+------+------------+
| #   | # Criteria for Pe                         | # T  | # \$3      |
|   2 | rformance Excellence (Business/Nonprofit) | 1518 | 9.95 + S&H |
| 008 |                                           |      |            |
+-----+-------------------------------------------+------+------------+
| #   | # Educ                                    | # T  | # \$3      |
|   2 | ation Criteria for Performance Excellence | 1519 | 9.95 + S&H |
| 008 |                                           |      |            |
+-----+-------------------------------------------+------+------------+
| #   | # Health                                  | # T  | # \$3      |
|   2 | Care Criteria for Performance Excellence  | 1517 | 9.95 + S&H |
| 008 |                                           |      |            |
+-----+-------------------------------------------+------+------------+

#### 

#### [Post-QE XX Conference Materials]{.underline}

If you would like to purchase a copy of the QE conference materials,
they are available for sale. The post-QE XX conference materials include
the Quest Conference Program with a CD-ROM, containing plenary and
Category session presentation slides from each of the 2007 Award
recipients and the special session presentation slides from the past
Award recipients. In addition, the conference materials include the
Baldrige Materials CD, which has a number of Baldrige publications, and
the Award Recipients DVD, which provides highlights of each of the 2007
Award recipients. These materials are accompanied by a special
20^th^-anniversary video that comes in the QE conference bag. This
special post-QE XX package is priced at \$89.00 and may be ordered from
ASQ. Item Number T1208 ― \$89.00

#### 

#### [Award Winners' Videos]{.underline}

The Award winners' videos feature highlights from the Award Ceremony,
footage of the winners' sites, interviews with representatives from the
winning organizations, and background information on the Baldrige
National Quality Program.

  ---------- -------- -------------------------------------- -------------------
  **Year**   **Item   **Description**                        **Cost**
             \#**                                            

  2007       T1520    2007 Award Winners' Video (DVD)        \$35.00 + S&H

  2006       T1516    2006 Award Winners' Video (DVD)        \$35.00 + S&H

  2005       T1513    2005 Award Winners' Video (DVD)        \$35.00 + S&H

  2004       T1504    2004 Award Winners' Video (CD/DVD)     \$35.00 + S&H

  2004       T1503    2004 Award Winners' Video (VHS         \$20.00 + S&H
                      cassette)                              

  2003       TA1126   2003 Award Winners' Video (VHS         \$20.00 + S&H
                      cassette)                              

  2002       TA999    2002 Award Winners' Video (VHS         \$20.00 + S&H
                      cassette)                              

  2000       TA997    2000 Award Winners' Video (VHS         \$20.00 + S&H
                      cassette)                              
  ---------- -------- -------------------------------------- -------------------

Please call for availability of prior-year videos.