+-------+--------------------+-------------------+--------------------+
| **[   |                    |                   |                    |
| Carey |                    |                   |                    |
| Symp  |                    |                   |                    |
| osium |                    |                   |                    |
| ]{.un |                    |                   |                    |
| derli |                    |                   |                    |
| ne}** |                    |                   |                    |
|       |                    |                   |                    |
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| a     |                    |                   |                    |
| Mis   |                    |                   |                    |
| sion: |                    |                   |                    |
| App   |                    |                   |                    |
| lying |                    |                   |                    |
| Best  |                    |                   |                    |
| Prac  |                    |                   |                    |
| tices |                    |                   |                    |
| in    |                    |                   |                    |
| VA"** |                    |                   |                    |
|       |                    |                   |                    |
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| Sho   |                    |                   |                    |
| reham |                    |                   |                    |
| H     |                    |                   |                    |
| otel, |                    |                   |                    |
| W     |                    |                   |                    |
| ashin |                    |                   |                    |
| gton, |                    |                   |                    |
| DC    |                    |                   |                    |
|       |                    |                   |                    |
| Oc    |                    |                   |                    |
| tober |                    |                   |                    |
| 30    |                    |                   |                    |
| and   |                    |                   |                    |
| 31,   |                    |                   |                    |
| 2007  |                    |                   |                    |
|       |                    |                   |                    |
| **Day |                    |                   |                    |
| and   |                    |                   |                    |
| Time  |                    |                   |                    |
| Dip   |                    |                   |                    |
| lomat |                    |                   |                    |
| Bal   |                    |                   |                    |
| lroom |                    |                   |                    |
| Exec  |                    |                   |                    |
| utive |                    |                   |                    |
| Room  |                    |                   |                    |
| Dip   |                    |                   |                    |
| lomat |                    |                   |                    |
| Ballr |                    |                   |                    |
| oom** |                    |                   |                    |
|       |                    |                   |                    |
| **Ge  |                    |                   |                    |
| neral |                    |                   |                    |
| Se    |                    |                   |                    |
| ssion |                    |                   |                    |
| Track |                    |                   |                    |
| One   |                    |                   |                    |
| Track |                    |                   |                    |
| Two** |                    |                   |                    |
+=======+====================+===================+====================+
| **Oc  |                    |                   |                    |
| tober |                    |                   |                    |
| 30^   |                    |                   |                    |
| th^** |                    |                   |                    |
+-------+--------------------+-------------------+--------------------+
| *     | Open Session: Call | []{.mark}         | []{.mark}          |
| *8:00 | to order           |                   |                    |
| --    |                    |                   |                    |
| 8     | Julie Plush,       |                   |                    |
| :05** | Office of Policy   |                   |                    |
|       | and Planning       |                   |                    |
+-------+--------------------+-------------------+--------------------+
| *     | Opening Remarks:   | []{.mark}         | []{.mark}          |
| *8:05 |                    |                   |                    |
| --    | Karen Pane, DAS    |                   |                    |
| 8:40  |                    |                   |                    |
| am**  | for Planning and   |                   |                    |
|       | Evaluation         |                   |                    |
|       |                    |                   |                    |
|       | Representative,    |                   |                    |
|       | AFGE               |                   |                    |
|       |                    |                   |                    |
|       | Nat'l VA Council   |                   |                    |
+-------+--------------------+-------------------+--------------------+
| **8   | VHA Speaker:       | []{.mark}         | []{.mark}          |
| :40-- |                    |                   |                    |
| 9:20  | Dr. Richard T.     |                   |                    |
| am**  | Harvey             |                   |                    |
|       |                    |                   |                    |
|       | Employee Wellness  |                   |                    |
|       | What it's Worth    |                   |                    |
+-------+--------------------+-------------------+--------------------+
| **9   | Trophy Winner(s)   | []{.mark}         | []{.mark}          |
| :20-- |                    |                   |                    |
| 10:00 | Why the journey to |                   |                    |
| am**  | excellence is      |                   |                    |
|       | worth it!          |                   |                    |
+-------+--------------------+-------------------+--------------------+
| **10  | BREAK -- Diplomat  |                   |                    |
| :00-- | Foyer              |                   |                    |
| 10:20 |                    |                   |                    |
| am**  |                    |                   |                    |
+-------+--------------------+-------------------+--------------------+
| **    |                    | Interactive       | Interactive        |
| 10:20 |                    | Session:          | Session:           |
| --    |                    |                   |                    |
| n     |                    | Getting to        | Moving from        |
| oon** |                    | Alignment - Using | Alignment to       |
|       |                    | Processes and     | Integration        |
|       |                    | Measures for      |                    |
|       |                    | Strategic         | John Vineyard      |
|       |                    | Planning          | (Baldrige          |
|       |                    |                   | Training,          |
|       |                    | Ron Schulingkamp, | Consultant, and    |
|       |                    | Dyn McDermott     | Author)            |
|       |                    | (2005 Baldrige    |                    |
|       |                    | Winner)           |                    |
+-------+--------------------+-------------------+--------------------+
| *     | LUNCH              |                   |                    |
| *Noon |                    |                   |                    |
| --    |                    |                   |                    |
| 1:00  |                    |                   |                    |
| pm**  |                    |                   |                    |
+-------+--------------------+-------------------+--------------------+
| *     | 2007 Carey Judge   |                   |                    |
| *1:00 | -- Kay Kendall     |                   |                    |
| --    |                    |                   |                    |
| 1     | Advantages of      |                   |                    |
| :45** | participating in   |                   |                    |
|       | different          |                   |                    |
| []{.  | Baldrige-based     |                   |                    |
| mark} | programs (Carey,   |                   |                    |
|       | State, Baldrige)   |                   |                    |
| []{.  |                    |                   |                    |
| mark} |                    |                   |                    |
+-------+--------------------+-------------------+--------------------+
| **Oc  |                    |                   |                    |
| tober |                    |                   |                    |
| 30^   |                    |                   |                    |
| th^** |                    |                   |                    |
+-------+--------------------+-------------------+--------------------+
| *     |                    | Interactive       | Interactive        |
| *1:55 |                    | Session:          | Session:           |
| --    |                    | Assessing         |                    |
| 3     |                    | Organizational    | Using Measures to  |
| :00** |                    | Performance       | Move from          |
|       |                    |                   | Improvement to     |
|       |                    | John Vineyard     | Breakthrough       |
|       |                    | (Baldrige         | Innovation.        |
|       |                    | Training,         |                    |
|       |                    | Consultant, and   | Ron Schulingkamp,  |
|       |                    | Author)           | Dyn McDermott      |
|       |                    |                   | (2005 Baldrige     |
|       |                    |                   | Winner)            |
+-------+--------------------+-------------------+--------------------+
| *     | BREAK -- Diplomat  |                   |                    |
| *3:00 | Foyer              |                   |                    |
| --    |                    |                   |                    |
| 3:20  |                    |                   |                    |
| pm**  |                    |                   |                    |
+-------+--------------------+-------------------+--------------------+
| *     |                    | Interactive       | Interactive        |
| *3:20 |                    | Session cont'd:   | Session cont'd:    |
| --    |                    | Assessing         | Using Measures to  |
| 4     |                    | Organizational    | Move from          |
| :30** |                    | Performance       | Improvement to     |
|       |                    |                   | Breakthrough       |
|       |                    | John Vineyard     | Innovation.        |
|       |                    | (Baldrige         |                    |
|       |                    | Training,         | Ron Schulingkamp,  |
|       |                    | Consultant, and   | Dyn McDermott      |
|       |                    | Author)           | (2005 Baldrige     |
|       |                    |                   | Winner)            |
+-------+--------------------+-------------------+--------------------+
| *     |                    | Wrap Up &         | Wrap Up &          |
| *4:30 |                    | Evaluation: Two   | Evaluation: Two    |
| --    |                    | Planning Team     | Planning Team      |
| 4     |                    | Members           | Members            |
| :45** |                    |                   |                    |
+-------+--------------------+-------------------+--------------------+

+---------+------------------------------------------------------------+
| *       |                                                            |
| *[Carey |                                                            |
| Sym     |                                                            |
| posium] |                                                            |
| {.under |                                                            |
| line}** |                                                            |
|         |                                                            |
| **"On a |                                                            |
| M       |                                                            |
| ission: |                                                            |
| A       |                                                            |
| pplying |                                                            |
| Best    |                                                            |
| Pr      |                                                            |
| actices |                                                            |
| in      |                                                            |
| VA"**   |                                                            |
|         |                                                            |
| Omni    |                                                            |
| S       |                                                            |
| horeham |                                                            |
| Hotel,  |                                                            |
| Wash    |                                                            |
| ington, |                                                            |
| DC      |                                                            |
|         |                                                            |
| October |                                                            |
| 30 and  |                                                            |
| 31,     |                                                            |
| 2007    |                                                            |
|         |                                                            |
| **Day   |                                                            |
| and     |                                                            |
| Time    |                                                            |
| D       |                                                            |
| iplomat |                                                            |
| Bal     |                                                            |
| lroom** |                                                            |
+=========+============================================================+
| **      |                                                            |
| October |                                                            |
| 3       |                                                            |
| 1^st^** |                                                            |
+---------+------------------------------------------------------------+
| **8:00  | Summary of day one, day two agenda, introduction of first  |
| -- 8:10 | speaker                                                    |
| am**    |                                                            |
|         | Julie plush, Office of Policy and Planning                 |
+---------+------------------------------------------------------------+
| **8:10  | Benjamin Bell                                              |
| -- 9:10 |                                                            |
| am**    | -   Old Guard                                              |
|         |                                                            |
|         | -   Sentinel, Tomb of the Unknown Soldier                  |
+---------+------------------------------------------------------------+
| **9:10  | Speaker -- TBD                                             |
| --      |                                                            |
| 10:00   |                                                            |
| am**    |                                                            |
+---------+------------------------------------------------------------+
| **10:00 | BREAK -- Diplomat Foyer                                    |
| --      |                                                            |
| 10:20   |                                                            |
| am**    |                                                            |
+---------+------------------------------------------------------------+
| **10:20 | Jenks Public Schools                                       |
| --      |                                                            |
| 11:05   | (2005 Baldrige Winner)                                     |
| am**    |                                                            |
+---------+------------------------------------------------------------+
| **11:05 | Poster Session: (Selected VA Best Practices)               |
| --      |                                                            |
| 11:55   |                                                            |
| am**    |                                                            |
+---------+------------------------------------------------------------+
| **11:55 | LUNCH                                                      |
| --      |                                                            |
| 12:55** |                                                            |
+---------+------------------------------------------------------------+
| **12:55 | Baptist Hospital - Lina Henricksen,                        |
| -- 2:20 |                                                            |
| pm**    | (2005 Baldrige winner)                                     |
+---------+------------------------------------------------------------+
| **2:30  | Poster Session: (Selected VA Best Practices)               |
| -- 3:10 |                                                            |
| pm**    |                                                            |
+---------+------------------------------------------------------------+
| *       | BREAK -- Diplomat Foyer                                    |
| *3:10 - |                                                            |
| 3:30    |                                                            |
| pm**    |                                                            |
+---------+------------------------------------------------------------+
| **3:30  | Carey Program Update -- Eric Malloy, Carey Program Manager |
| --      |                                                            |
| 3:45**  | -   Business Results, Key Changes in 2007, Proposed        |
|         |     changes for 2008                                       |
+---------+------------------------------------------------------------+
| **3:45  | Baldrige - (NIST Speaker)                                  |
| -- 4:15 |                                                            |
| pm**    | -   What to expect in terms of Criteria/process changes    |
|         |     for 2008                                               |
|         |                                                            |
|         | -   Statistics on this year's program                      |
|         |                                                            |
|         | -   The not-for-profit category                            |
|         |                                                            |
|         | -   Baldrige examiners                                     |
+---------+------------------------------------------------------------+
| *       | Q&A/ Meet & Greet with Speakers                            |
| *4:15 - |                                                            |
| 5:00    |                                                            |
| pm**    |                                                            |
+---------+------------------------------------------------------------+

+---------+------------------------------------------------------------+
| **[The  |                                                            |
| Secr    |                                                            |
| etary's |                                                            |
| Robert  |                                                            |
| W.      |                                                            |
| Carey]  |                                                            |
| {.under |                                                            |
| line}** |                                                            |
|         |                                                            |
| **[Perf |                                                            |
| ormance |                                                            |
| Exc     |                                                            |
| ellence |                                                            |
| Awards] |                                                            |
| {.under |                                                            |
| line}** |                                                            |
|         |                                                            |
| !       |                                                            |
| [](medi |                                                            |
| a/image |                                                            |
| 1.jpeg) |                                                            |
| {width= |                                                            |
| "1.0in" |                                                            |
| he      |                                                            |
| ight="1 |                                                            |
| .515277 |                                                            |
| 7777777 |                                                            |
| 777in"} |                                                            |
|         |                                                            |
| **2007  |                                                            |
| Awards  |                                                            |
| Cer     |                                                            |
| emony** |                                                            |
|         |                                                            |
| Omni    |                                                            |
| S       |                                                            |
| horeham |                                                            |
| Hotel   |                                                            |
|         |                                                            |
| Wash    |                                                            |
| ington, |                                                            |
| DC      |                                                            |
+=========+============================================================+
| **N     | **Diplomat Ballroom**                                      |
| ovember |                                                            |
| 1^st^** |                                                            |
+---------+------------------------------------------------------------+
| **8:30  | Room open for seating                                      |
| am**    |                                                            |
+---------+------------------------------------------------------------+
| **9:00  | Secretary's Robert W. Carey Awards Ceremony                |
| --      |                                                            |
| 10:30   | -   Opening .......... The Honorable Patrick W. Dunne,     |
| am**    |     Assistant Secretary, Office of Policy and Planning     |
|         |                                                            |
|         | -   Address .......... The Honorable Gordon H. Mansfield,  |
|         |     Deputy Secretary of Veterans Affairs                   |
|         |                                                            |
|         | -   Award Presentations                                    |
|         |                                                            |
|         |     -   Circle of Excellence Awards                        |
|         |                                                            |
|         |     -   Performance Achievement Awards                     |
|         |                                                            |
|         |     -   Performance Excellence Awards                      |
|         |                                                            |
|         |     -   Trophy Award(s)                                    |
|         |                                                            |
|         | -   Closing                                                |
+---------+------------------------------------------------------------+
| **10:45 | -   Reception                                              |
| --      |                                                            |
| 11:45** |                                                            |
+---------+------------------------------------------------------------+