**§542.33 What are the minimum internal control standards for
surveillance for Tier B gaming operations?**

\(a\) The surveillance system shall be maintained and operated from a
**~~staffed~~** surveillance room **~~and shall provide surveillance
over gaming areas~~**.

\(a\) The surveillance system shall be maintained and operated from a
**~~staffed~~** surveillance **[operation]{.underline}** room **~~and
shall provide surveillance over gaming areas~~**.

\(b\) The entrance to the surveillance **[operation]{.underline}** room
shall be located so that it is not readily accessible by either gaming
operation employees who work primarily on the casino floor, or the
general public.

\(c\) Access to the surveillance **[operation]{.underline}** room shall
be limited to surveillance personnel, designated employees, and other
persons authorized in accordance with the surveillance department
policy. **~~Such policy shall be approved by the Tribal gaming
regulatory authority.~~** The surveillance department shall maintain a
sign-in log of other authorized persons entering the surveillance
**[operation]{.underline}** room.

\(d\) Surveillance **[operation]{.underline}** room equipment shall have
total override capability over all other satellite surveillance
equipment located outside the surveillance **[operation]{.underline}**
room.

\(e\) The surveillance system shall include date and time generators
that possess the capability to display the date and time of recorded
events on video and/or digital recordings. The displayed date and time
shall not significantly obstruct the recorded view.

\(f\) **[The surveillance operation room shall be attended at all times
by personnel trained in the use of the equipment, knowledge of the
games, and house rules.]{.underline}** ~~The surveillance department
shall strive to ensure staff is trained in the use of the equipment,
knowledge of the games, and house rules.~~

\(g\) Each camera required by the standards in this section shall be
installed in a manner that will prevent it from being readily
obstructed, tampered with, or disabled by customers or employees.

**[(h)Where a PTZ camera is used to satisfy coverage requirements of
this part, the camera must be placed behind a smoked dome, one-way
mirror, or similar materials that conceal the camera from
view.]{.underline}**

**[(i)]{.underline} ~~(h)~~** Each camera required by the standards in
this section shall possess the capability of having its picture
displayed on a monitor and recorded. The surveillance system shall
include sufficient numbers of monitors and recorders to simultaneously
display and record multiple gaming and count room activities, and
**[shall]{.underline}** record the views of all dedicated cameras and
motion activated dedicated cameras.

**[(j)]{.underline} ~~(i)~~** Reasonable effort shall be made to repair
each malfunction of surveillance system equipment required by the
standards in this section within seventy-two (72) hours after the
malfunction is discovered. **~~The Tribal gaming regulatory authority
shall be notified of any camera(s) that has malfunctioned for more than
twenty-four (24) hours.~~**

\(1\) In the event of a dedicated camera malfunction, the gaming
operation and/or the surveillance department shall immediately provide
alternative camera coverage or other security measures, such as
additional supervisory or security personnel, to protect the subject
activity.

\(2\) **[The Tribal gaming regulatory authority shall be notified of any
required camera(s) that has malfunctioned for more than twenty-four (24)
hours.]{.underline}**

**~~(j) *Bingo*.~~**

**~~(1) The surveillance system shall possess the capability to monitor
the bingo ball drawing device or random number generator, which shall be
recorded during the course of the draw by a dedicated camera with
sufficient clarity to identify the balls drawn or numbers selected.~~**

**~~(2) The surveillance system shall monitor and record the game board
and the activities of the employees responsible for drawing, calling,
and entering the balls drawn or numbers selected.~~**

\(k\) *Card games*. The surveillance system shall monitor and record
general activities in each card room with sufficient clarity to
**~~identify the employees performing the different functions.~~ [view
customers, dealers, and activities on the card table
surfaces.]{.underline}**

**~~(l) *Progressive card games*. (1) Progressive card games with a
progressive jackpot of \$25,000 or more shall be monitored and recorded
by dedicated cameras that provide coverage of:~~**

**~~(i) The table surface, sufficient that the card values and card
suits can be clearly identified;~~**

**~~(ii) An overall view of the entire table with sufficient clarity to
identify customers and dealer; and~~**

**~~(iii) A view of the posted jackpot amount.~~**

**~~(2) \[Reserved\]~~**

**[(l)]{.underline}~~(m)~~** *Keno*. (1) The surveillance system shall
possess the capability to monitor the keno ball-drawing device or random
number generator, which shall be recorded during the course of the draw
by a dedicated camera **[or motion-activated dedicated
camera]{.underline}** with sufficient clarity to identify the balls
drawn or numbers selected.

\(2\) The surveillance system shall monitor and record general
activities in each keno game area with sufficient clarity to identify
the employees performing the different functions.

**[(m)]{.underline}~~(n) ~~***Pari-mutuel*. The surveillance system
shall monitor and record general activities in the pari-mutuel area, to
include the ticket writer and cashier areas, with sufficient clarity to
identify the employees performing the different functions.

**[(n)]{.underline}~~(o) ~~***Table games*. (1) Operations with **~~four
(4)~~** **[three (3)]{.underline}** or more table games **[shall monitor
and record the following:]{.underline}** **~~Except as otherwise
provided in paragraphs (p)(3), (p)(4), and (p)(5) of this section, the
surveillance system of gaming operations operating four (4) or more
table games shall provide at a minimum one (1) pan-tilt-zoom camera per
two (2) tables and surveillance must be capable of taping:~~**

\(i\) **[Each table game area,]{.underline} ~~W[w]{.underline}~~**ith
sufficient clarity to identify customers and dealers; and

**(ii) [Each table game surface,]{.underline} with sufficient coverage
and clarity to simultaneously view the table bank and determine the
configuration of wagers, card values, and game outcome. [Satisfaction of
the coverage requirement may require multiple cameras of different
type.]{.underline}**

**~~(iii) One (1) dedicated camera per table and one (1) pan-tilt-zoom
camera per four (4) tables may be an acceptable alternative procedure to
satisfy the requirements of this paragraph.~~**

**~~(2) Operations with three (3) or fewer table games. The surveillance
system of gaming operations operating three (3) or fewer table games
shall:~~**

**~~(i) Comply with the requirements of paragraph (p) (1) of this
section; or~~**

**~~(ii) Have one (1) overhead camera at each table.~~**

**~~(3) Craps. All craps tables shall have two (2) dedicated cross view
cameras covering both ends of the table.~~**

**~~(4) Roulette. All roulette areas shall have one (1) overhead
dedicated camera covering the roulette wheel and shall also have one (1)
dedicated camera covering the play of the table.~~**

**~~(5) Big wheel. All big wheel games shall have one (1) dedicated
camera viewing the wheel.~~**

**[(o)]{.underline}~~(p) ~~***Progressive table games*. (1)
**[Each]{.underline}** [**~~P~~p**rogressive]{.underline} table
game**~~s~~** with a progressive jackpot of \$25,000 or more shall be
monitored and recorded by dedicated cameras that provide coverage of:

\(i\) The table surface, sufficient that the card values and card suits
can be clearly identified;

\(ii\) An overall view of the entire table with sufficient clarity to
identify customers and dealer; and

\(iii\) A view of the progressive meter jackpot amount. If several
tables are linked to the same progressive jackpot meter, only one meter
need be recorded.

\(2\) \[Reserved\]

**[(p)]{.underline}~~(q)~~** ***Gaming machines*. (1) ~~[Except as
provided in paragraphs (q)(2) and (q)(3) of this section]{.underline},
g~~ [G]{.underline}**aming machines offering a payout of \$250,000 or
more shall be monitored and recorded by a dedicated camera(s) to provide
coverage of:

\(i\) All customers and employees at the gaming machine, and

\(ii\) The face of the gaming machine, with sufficient clarity to
identify the payout line(s) of the gaming machine.

**[(2) The requirements in ~~this section shall~~ paragraph (p)(1) do
not apply to wide area progressive gaming machines that are monitored by
an independent vendor utilizing a linked on-line progressive computer
system that have ~~at least~~ less than a 25% probability for a payout
of \$3,000,000 or more.]{.underline}**

** **

**[(3) The requirements in ~~this section shall~~ paragraph (p)(1) do
not apply to in-house progressive gaming machines that have ~~at least~~
less than a 25% probability for a payout of \$250,000 or
more.]{.underline}**

** **

**[(4) Probability calculations for paragraphs (p) (2) and (p) (3) shall
be performed using a formula provided by the Commission.]{.underline}**

**~~(2) In-house progressive machine. In-house progressive gaming
machines offering a base payout amount (jackpot reset amount) of more
than \$100,000 shall be monitored and recorded by a dedicated camera(s)
to provide coverage of:~~**

**~~(i) All customers and employees at the gaming machine; and~~**

**~~(ii) The face of the gaming machine, with sufficient clarity to
identify the payout line(s) of the gaming machine.~~**

**~~(3) Wide-area progressive machine. Wide-area progressive gaming
machines offering a base payout amount of \$1 million or more and
monitored by an independent vendor utilizing an on-line progressive
computer system shall be recorded by a dedicated camera(s) to provide
coverage of: (Revised August 12, 2005)~~**

**~~(i) All customers and employees at the gaming machine; and~~**

**~~(ii) The face of the gaming machine, with sufficient clarity to
identify the payout line(s) of the gaming machine.~~**

**~~(4) Notwithstanding paragraph (r)(1) of this section, if the gaming
machine is a multi-game machine, the Tribal gaming regulatory authority,
or the gaming operation subject to the approval of the Tribal gaming
regulatory authority, may develop and implement alternative procedures
to verify payouts.~~**

**[(q)]{.underline}~~(r)~~ *Cage and vault*. (1) The surveillance system
shall monitor and record a general overview of activities occurring in
each cage and vault area with sufficient clarity to identify employees
within the cage and customers and employees at the counter areas [and to
confirm cash transactions occurring between employees and between
employees and customers]{.underline}.**

\(2\) Each cashier station shall be equipped with one (1) dedicated
overhead camera covering the transaction area.

**~~(3) The surveillance system shall provide an overview of cash
transactions. This overview should include the customer, the employee,
and the surrounding area.~~**

**~~(s) *Fills and credits*.~~**

**[(3)]{.underline}~~(1)~~** The cage or vault area in which fills and
credits are transacted shall be monitored and recorded by a dedicated
camera or motion activated dedicated camera that provides coverage with
sufficient clarity to identify the chip values and the amounts on the
fill and credit slips. **[Controls provided by a computerized fill and
credit system may constitute an adequate alternative to viewing the
amounts on the fill and credit slips.]{.underline}**

**~~(2)~~** **~~Controls provided by a computerized fill and credit
system maybe deemed an adequate alternative to viewing the fill and
credit slips.~~**

**[(r)]{.underline}~~(t)~~** **~~*Currency and coin*.~~** ***[Count
rooms]{.underline}***

\(1\) The surveillance system shall monitor and record with sufficient
clarity all areas where **~~currency or~~** coin may be stored or
counted, **[including the hard count room, all doors to the hard count
room, all scales and wrapping machines, and all areas where uncounted
coin may be stored during the drop and count process.]{.underline}**

**~~(3)~~** **~~The surveillance system shall provide for:~~**

**[(2)]{.underline} ~~(i)~~** **[The surveillance system shall provide
c]{.underline}**overage of scales **~~shall be~~** **[of sufficient
clarity]{.underline}** to view any attempted manipulation of the
recorded data.

**~~(ii) Monitoring and recording of the table game drop box storage
rack or area by either a dedicated camera or a motion-detector activated
camera.~~**

~~(iii) Monitoring and recording of all areas where coin may be stored
or counted**, including the hard count room, all doors to the hard count
room, all scales and wrapping machines, and all areas where uncounted
coin may be stored during the drop and count process.**~~

**[(3)The surveillance system shall monitor and record with sufficient
clarity all areas where currency may be stored or counted, and shall
include the following:]{.underline}**

**[(i)]{.underline}~~(iv)~~** **[Soft count room]{.underline}**
**~~Monitoring and recording of soft count room~~** including all doors
to the room, all **~~game~~** drop boxes, safes, **~~and~~** counting
surfaces, and all count team personnel.

[(ii)]{.underline} The counting surface area must be continuously
monitored**[/displayed]{.underline}** and recorded by a dedicated camera
during the soft count.

**[(iii) The drop box storage rack or area by either a dedicated camera
or a motion- activated dedicated camera.]{.underline}**

**[(iv) For count rooms utilizing currency counters and currency
sorters, the surveillance system must possess the capability to monitor
and record all areas where currency is sorted, stacked, counted,
verified or stored during the count process. Coverage of the currency
counting machines and currency sorting machines must be sufficiently
clear to view the currency input, output and reject
areas.]{.underline}**

**~~(v) Monitoring and recording of all areas where currency is sorted,
stacked, counted, verified, or stored during the soft count process.~~**

**~~(u) *Change booths*. The surveillance system shall monitor and
record a general overview of the activities occurring in each gaming
machine change booth.~~**

**[(s)]{.underline}~~(v)~~ *Video recording and/or digital record
retention*.** (1) All video recordings and/or digital records of
coverage provided by **~~the~~** dedicated cameras or motion-activated
dedicated cameras required by the standards in this section shall be
retained for a minimum of seven (7) days**[, or such longer period that
may be required by the TGRA]{.underline}.**

\(2\) Recordings involving suspected or confirmed gaming crimes,
unlawful activity, or detentions by security personnel, must be retained
for a minimum of thirty (30) days**[, or such longer period that may be
required by the TGRA]{.underline}.**

\(3\) Duly authenticated copies of video recordings and/or digital
records shall be provided to the Commission upon request.

**[(t)]{.underline}~~(w)~~** *Video library log*. A video library log,
or comparable alternative procedure **~~approved by the Tribal gaming
regulatory authority~~**, shall be maintained to demonstrate compliance
with the storage, identification, and retention standards required in
this section.

**[(u)]{.underline}~~(x)~~** *Malfunction and repair log*. (1)
Surveillance personnel shall maintain a log or alternative procedure
**~~approved by the Tribal gaming regulatory authority~~** that
documents each malfunction and repair of the surveillance system as
defined in this section.

\(2\) The log shall state the time, date, and nature of each
malfunction, the efforts expended to repair the malfunction and the date
of each effort, the reasons for any delays in repairing the malfunction,
the date the malfunction is repaired, and where applicable, any
alternative security measures that were taken.

**[(3) The log must be retained for a minimum of 1 year after the date
of the last entry in it.]{.underline}**

**[(v)]{.underline}~~(y)~~** *Surveillance log*. (1) Surveillance
personnel shall maintain a log of all surveillance activities.

\(2\) Such log shall be maintained by surveillance
[operation]{.underline} room personnel and shall be stored securely
within the surveillance department.

\(3\) At a minimum, the following information shall be recorded in a
surveillance log:

\(i\) Date;

\(ii\) Time commenced and terminated;

\(iii\) Activity observed or performed; and

(iv)The name or license credential number of each person who initiates,
performs, or supervises the surveillance.

\(4\) Surveillance personnel shall also record a summary of the results
of the surveillance of any suspicious activity. This summary may be
maintained in a separate log.

**[(5) The log must be retained for a minimum of 1 year after the date
of the last entry in it.]{.underline}**

**[(w) *Digital Surveillance System Standards (*1) The digital
surveillance equipment used to satisfy the surveillance standards in
this Section shall:]{.underline}**

**[(i) Record and play back video at a minimum of 30 frames per second
(FPS), full screen (4 common intermediate format CIF), in real
time.]{.underline}**

**[(ii) Produce visual resolution that is adequate to satisfy the
sufficient clarity standards in this Section.]{.underline}**

**[(iii) Have adequate storage capacity to maintain for a period of not
less then seven (7) days, all images obtained from the video
cameras.]{.underline}**

**[(iv) Have a failure notification system that provides audible and
visual notification of any failure in the surveillance system or the
Digital Video Recording (DVR) media storage system.]{.underline}**

**[(v) Have a media storage system that is configured so that a failure
of any single component will result in no loss of data from the media
storage system.]{.underline}**

**[(2) Access, or the ability to access, a digital surveillance system
from any location outside of the surveillance operation room, must be
approved by the Tribal gaming regulatory authority. Such transmissions
must be effectively encrypted, firewalled on both ends, and password
protected.]{.underline}**

**[(3) All digital video disks or other storage media produced from the
DVR system must contain the data with the time and date it was recorded
superimposed, the media player and the software necessary to view the
DVR images, as well as a video verification encryption code (also known
as a watermark).]{.underline}**

**[(4) In the event of a failure of a DVR storage media system (total
system failure), the gaming operation should strive to repair or replace
the equipment within 8 hours of the failure.]{.underline}**

**[(5) All DVR equipment must be located in surveillance operation rooms
and the Surveillance Department shall be ultimately responsible for its
proper operation and maintenance.]{.underline}**