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# MEMORANDUM TO DENVER FEDERAL EXECUTIVE BOARD (DFEB) MEMBERS (FEDERAL AGENCY LEADERS) AND ALL PUBLIC SERVANTS

SUBJECT: "ENHANCE YOUR CAREER 2004"

> A ONE-DAY PROFESSIONAL DEVELOPMENT SEMINAR

SPONSORED BY THE DFEB'S FEDERAL WOMEN'S

PROGRAM (FWP) FOR ALL FEDERAL EMPLOYEES

# SUSPENSE: WEDNESDAY, MAY 12, 2004

All public employees are cordially invited to attend the Annual
Professional Development Seminar sponsored by the Denver Federal
Executive Board's Federal Women's Program Committee (FWP). The program
is scheduled for **Wednesday, May 19, 2004** at the Arvada Center for
the Arts & Humanities, located at 6901 Wadsworth Boulevard, Arvada,
Colorado.

The seminar will cover a wide variety of subjects relevant to career
development for public employees, such as: KSA preparation and vacancy
announcement interpretation, attaining your goals, interviewing skills,
financial freedom, intelligent risk taking, leadership, style matters,
and many other topics. (See attachments.)

So how much will ALL this training cost? Only \$99 per person! This is
an excellent value for those limited training dollars. Payments may be
made by cash, check or credit card. All checks should be made payable to
the DFEB. Workshop size is limited so registrations will be on a
first-come, first-serve basis. So don't delay get your registrations in
early.

Check-in begins at 7:00 a.m. with the program starting at 7:45 a.m. and
lasting until 3:30 p.m. The attached registration form and payment must
accompany all registrations.

Please return registration fee and form to:

Irene Wise

USDA/FNS -- Denver Field Office

1244 Speer Blvd., Suite 903

Denver, CO 80204

\(303\) 844-7086 **FAX**

In accordance with the American Disabilities Act, Section 504,
reasonable accommodations will be made for disabled attendees.

![](media/image3.png){width="3.3666666666666667in"
height="1.1770833333333333in"}This program promises to be entertaining,
educational and enlightening; so please plan on joining us. If you have
any questions, please contact Irene Wise at (303) 844-0379.

![](media/image4.png){width="2.6in" height="0.7333333333333333in"}

Ed Thorsland, Jr. Lawrence D. Grandison, Jr.

Chairperson Executive Director

Attachments

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![](media/image1.jpeg){width="1.0833333333333333in"
height="1.0881944444444445in"}

AGENDA

7:00 a.m. -- 7:45 a.m. Registration

7:45 a.m. -- 8:45 a.m. Opening Session and Keynote

Debra Fine

> Posting of the Colors
>
> (All Attendees)

9:00 a.m. -- 10:30 a.m. Concurrent Sessions

> "Session A"

10:30 a.m. -- 10:45 a.m. Break

10:45 a.m. -- 12:15 p.m. Concurrent Sessions

"Session B"

12:30 p.m. -- 1:45 p.m. Lunch and Keynote Address

Susan Carnahan

###  Of Five Star Speakers

(All Attendees)

2:00 p.m. - 3:30 p.m. Concurrent Sessions

"Session C"

[DEBRA FINE]{.underline}

(Opening Session Keynote Speaker)

["The Fine Art of Small Talk"]{.underline}

**D**ebra Fine is a former engineer who developed her program The Fine
Art of Small Talk to teach conversational skills and techniques for use
at networking events, job fairs, conventions and conferences and with
clients, customers and patients at meetings, banquets and other business
functions. Debra is a nationally recognized expert on communication
skills presenting keynotes, training sessions and workshops for
organizations that include First Data Corporation, Lockheed Martin, The
United States Treasury Department, and the University Of Chicago
Graduate School Of Management along with hundreds of insurance, real
estate, legal, financial and health care associations. Debra was
described in a Denver Post article as a \"mixture of standup comic,
therapist and teacher.\" During Debra\'s fast-paced, interactive and
entertaining programs, audience members learn how to:

-   Start a conversation and keep it going

-   Avoid conversation \"killers\"

-   Revive a dying conversation

-   Develop business friendships

-   Approach social functions with confidence

-   Become \"active\" listeners

-   Overcome communication barriers

-   Handle awkward situations

-   Turn every conversation into an opportunity for success

-   Come across as composed and self-assured when talking to people or
    entertaining clients at conventions, trade shows and other work
    related functions

-   Feel more at ease at parties, meetings, receptions, hospitality
    suites and job interviews

**.**

**[SUSAN CARNAHAN]{.underline}**

Keynote Speaker

[What's Sex Got To Do With it?]{.underline}

Susan will take you on a journey of discovery as to the difference in
gender-based communication styles. We all know it's often not what you
say, but how you say it, that counts. The success or failure of any
relationship at home or on the job depends on conversational signals ...
and how they mesh or clash with other's style.

You will be captivated by Susan Carnahan's enthusiasm for life. Her
humor and talk-show style animates audience interaction with the
how-to's of leadership today. She has a content- driven message
delivered with a comedian style.

With over 20 years in advertising, marketing and finance, she has turned
her talent toward speaking and motivating for over the last 16 years.
Speaking to over 150,000 individuals a year \-\-- from the Chickasaw
Indian Reservation in Oklahoma to Kemper Insurance, Ford, Kodak, Ping,
and Arizona Power -- companies and individuals across North America have
used Susan's methods to achieve new levels of prosperity, happiness and
productivity.

Susan has shared the platform with such professionals as Secretary of
State Colin Powell, Barbara Walters, Magic Johnson, Dr. Joyce Brothers,
and Maya Angelou. Along with her latest co-authored book, "Motivational
Leaders," Susan wrote and recorded the audio cassette programs, "Lessons
in Leadership" and What's Sex Got To Do With It?? Her articles on office
politics and communication savvy have appeared in various professional
trade publications and local papers when she speaks.

DFEB Federal Women's Program

**Annual Professional Development Seminars**

##### [SESSION A]{.underline} -- Wednesday, May 19, 2004 

# 

# 9:00 a.m. -- 10:30 a.m. Concurrent Workshops

# 1. [How to Analyze a Vacancy Announcement, Complete Your Application and Address KSA's]{.underline}

**Presenter: Richard Walsh**

What the different components of the vacancy announcement mean and how
to interpret and address them. How to prepare the application package
including the importance of the ranking factors (KSA's)

**2. [Financial Freedom Party -]{.underline}**

**Presenter: Debra Hadsall**

This is a fun, festive and informal session designed to help you better
understand the many aspects of your financial life. It was developed for
women by women (but works equally well for men\_ - lots of good
information in plain language, without boring graphs and charts. Debra
Hadsall is a licensed financial services professional.

**3.** **[It's Your Life -- It's Your Health]{.underline}**

**Presenter: Stella Nash**

Health is a complete state of physical, mental, social, emotional and
spiritual well-being and not merely the absence of disease or
infirmities. If a person is try to deal with any issue that is health
related it tends to affect ones relationship with people on the job, at
home of in the community. The on-the-job performance will be less
proficient because the focus is not 100% on the job to be done. The
energy level may be low, the ability to concentrate may not be there,
the attitudes may not be as positive, your appearance many suffer.
Therefore, your health status tens to create an atmosphere and
surroundings, be it positive or negative.

**4. [Leadership: Shatter the Limit and Rock the Boat]{.underline}**

**Presenter: Sue Hansen**

Discover your leadership style while understanding your impact on
others. Take an assessment and find out just what kind of leader you
will be. What determines a great leader? How can you become a better
leader? Understand how to create a vision, inspire those around you to
achieve greatness and exceed their goals. Rediscover the passion and
tune into compassion to know what motivates and energizes your team.
Then enjoy watching their performance standards rise. Topics to be
covered include communicating like a leader, goal setting, and
establishing benchmarks for personal assessment.

5\. [Play the Game of Life and Win!]{.underline}

Presenter: Lisa Miterko

Ever wonder what it takes to live in a state of Happiness, Health and
Wealth and why most people can't maintain it??? Most people don't have
the daily tools and continual focus required to change their environment
and actually produce the results they want. Attend this workshop to
discover the new format for effectiveness training, the Happy Healthy
Wealthy GameTM for individuals and groups. Learn to identify sustainable
goals that work for YOU, no matter where you are in life right now. Then
develop your FOLLOW THROUGH and EFFECTIVENESS as you learn to measure
your progress and achieve those goals.

If you are ready to have fun with personal development and ready for
change, attend this workshop. Channel the excitement and inspiration you
feel after a day of great seminars and workshops into sustainable
results in your life. Discover the keys to becoming Happier, Healthier
and Wealthier. Life is a game, why not play to win?

SPEAKER BIOGRAPHIES

SESSION A

# [How to Analyze a Vacancy Announcement, Complete your Application and Address KSA's]{.underline}

Presenter: Richard Walsh

Dick retired from the Government with over 20 years as a Personnel
Specialist. He has made numerous presentations on the topics of
producing effective SF-171 and resumes and addressing KSA's. He is
currently working on the Dialogue Smarts program, along with retirement
training. The retirement training is an extremely popular seminar which
explains how Social Security works with CSRS and/or FERS.

###### Financial Freedom Party

Presenter: Debra Hadsall

Debra Hadsall is a licensed financial services professional. Her passion
is working with women, their families and friends to co-create financial
independence. She is a Registered Principal with Harrison Douglas, Inc.,
5303 E. Evans, #201, Denver, CO 80222, (303) 584-0821 Member NASD, MSRB
& SIPC

**[It's Your Life -- It's Your Health]{.underline}**

Presenter: Stella Nash

Stella Nash is a native of Gould, Arkansas. She is a Registered
Dietitian having done a Dietetic Internship at Cook County Hospital in
Chicago, IL, an Undergraduate Degree in Dietetics at the University of
Arkansas, and a Masters Degree in Nutrition Education at New York
University.

She presently serves as the Regional Nutrition Director for the
USDA/FNS/MPRO. In 2000 she was awarded the Secretary of Agriculture
Award for Excellence in Nutrition Education. She has done numerous
presentations including radio shows and televeion presentations.

She is a member of the New Covenant Christian Church in Denver. She
values health and believes that in order to be all that you can be you
must remain healthy. Simply because it is your life, it is your health
and that is up to you.

**[Leadership -- Shatter the Limit and Rock the Boat]{.underline}**

Presenter: Sue Hansen

Sue Hansen gives it to your straight. There's no drama, no tears, and no
sugar coated sale pitch. Just genuine energy, humor and expertise.
Whether Sue is consulting with your workforce to demonstrate effective
leadership [training,]{.underline} influential communication, conflict
resolution [seminars]{.underline}, or delivering a humorous,
motivational [keynote]{.underline} address to your top performers. Sue
knows it's not about what she gets, but about what she gives.

By creating interaction and sharing 25 years of entrepreneurial spirit,
Sue is an effective communicator, trainer, guru and guide. Her fun
motivational and educational programs can be general or custom-created
for your unique needs. Sue's professional development programs transform
participants -- you can expect to see employees open their minds to
change, understand each other better and bring new life to their teams
and their departments. Sue creates training programs which are novel,
innovative, challenging and fun. Sue Hansen's goal is to work as
partners with motivated clients in meeting the demanding challenges of
today's changing workforce.

[Play the Game of Life and Win!]{.underline}

Presenter: Lisa Miterko

Lisa Miterko, JD, CPCC, has an uncanny ability to help professionals and
entrepreneurs achieve the happiness and success they deserve. As a
former lawyer, Lisa understands what it takes to cut through the demands
and chatter of everyday life and work, get clear about meaningful goals
and take the necessary steps to make those goals happen. She has worked
with clients and workshop participants from all walks of life, helping
them develop the clarity and focus they need to achieve their next level
\-\-- and beyond.

What workshop participants have said about Miterko:

"Lisa brings a high level of caring as she focuses the participants on
achieving goals," BA, Denver. "Lisa is a highly skilled coach and
facilitator." RM, Denver. "Her workshops create a safe environment for
personal exploration." TB, Denver.

The Happy Healthy Wealthy Game TM is the most exciting, powerful and
impacting model of creating change that Lisa has seen. Lisa's coaching
and workshops are all about helping people get clarity, focus, and take
specific action to make it happen. The Game does all that more!

DFEB Federal Women's Program

**Annual Professional Development Seminars**

**[SESSION B]{.underline} -- Wednesday, May 19, 2004**

# 10:45 a.m. -- 12:15 p.m. Concurrent Workshops

1**. [What do you want to see on my Resume]{.underline}**

**Presenter: John D. Sampson, Director, VA HRC-Denver**

This workshop will give you some insight on what agency Human Resource
Personnel actually look at when they screen your resume.

2\. **[A-76 Process Overview]{.underline}**

##  Presenter: James Johnson

This workshop will give you a solid overview of the A-76 Commercial
Activity process: What it is, why it exists; who has to participate; and
how it will affect you. You will also discover why your organization has
tremendous advantages when it comes to competing with the private
sector, and you will see how to use those advantages most effectively.
This workshop is for anyone interested in learning what the Commercial
Activity (A-76) process is and why it exists, the top ten questions
employees have about A-76, and what alternatives exist to the A-76
process.

**3. [Jump to the New Me\
]{.underline} Presenter: Ted Case, Case Dynamics, Inc.**

Whether you are dealing with career, relationship, health, personal or
any issue, this seminar is designed to help you respond with clarity and
purpose. Ted will get delay out of the way and show you how to tap into
your greatest strengths instantly.

This presentation will share some of speaker Ted Case's own life
challenges and provide you with his 60 second drill that will help you
meet any challenge with immediate and effective action.

This seminar will show you the fundamental nature of every challenge and
a strategy to meet that challenge. You will be able to:

Take immediate and effective action in any challenge

Gain the full use of your three incredible natural abilities within 60
seconds or

Less

Maintain your best possible thinking in the midst of confusion and chaos

4\. [Identify Theft: A Real Threat]{.underline}

Presenter: Lisa Curtis, Director of Consumer Services for the

Denver District Attorney

Identity theft is the fastest growing economic crime in Colorado and the
United States. Fueled by the rise in methamphetamine abuse, identify
theft costs Colorado banks and businesses millions of dollars each
month. This crime leaves thousands of ID theft victims who struggle with
the chaos and time-consuming paperwork required to protect, and even
regain, their good names and credit histories.

This presentation will discuss how meth-inspired crime rings have
infiltrated the Denver metro area and the methods they use to steal
identities. You'll see counterfeited drivers licenses and checks from
computers and equipment stolen from DMV offices. You'll find out how law
enforcement is putting a dent in this crime and sending perpetrators to
prison. And most importantly, you'll learn what you can do to reduce
your risk of being an identity theft victim.

5\. [Strategies for Business Success\-\-- It starts with
YOU!]{.underline}

> Presenter: Claire Walsh

[OBJECTIVE:]{.underline}

This is an introduction to how participants can take chare of their
lives to create business success. By taking care of themselves
physically, mentally, spiritually and emotionally, they attract the
right circumstances for success.

This talk will convey to participants that when they really "get" that
when they say "YES" to themselves and honor who they are, their lives
unfold into greatness.

[WHO WILL BENEFIT:]{.underline}

This talk will benefit people who want to live their lives more fully
regardless of where they are or what they do!

If we don't respect ourselves, no one else will. If we don't appreciate
ourselves, others won't. It starts with us and when we GET that we are
worth it, IT just keeps getting better!

[OVERVIEW:]{.underline}

-   IT IS WHAT IT IS -- AND IT'S ALL GOOD

-   WHAT ARE YOU PUTTING UP WITH?

-   WHO/WHAT ARE YOU COMMITTED TO?

-   WHAT'S YOUR VISION AND WHAT DO YOU FOCUS ON?

-   YOU'RE IN CONTROL

This interactive workshop will weave in the [concepts]{.underline} to
inspire participants and wet their appetite to take action and move
forward in their lives to achieve business success.

SPEAKER BIOGRAPHIES

SESSION B

**[What do you want to see on my Resume]{.underline}**

Presenter: John D. Sampson, Director VA HRC-Denver

**[A-76 Process Overview]{.underline}**

## Presenter: James Johnson

James Johnson, CEO of Technical Management Services (TMS) and Lead
Instructor, retired from the Federal Government as Director of
Engineering for the Air Force Space Shuttle Program. He is author of
"Project Management Terms Explained", and an aerospace engineer with a
Master of Science in Human Resource Management and Development. Jim has
13 years experience teaching professional development classes and eight
years teaching A-76 workshops.

Technical Management Services (TMS) is a small, woman-owned business and
a GSA MOBIS contractor which has been providing extensive A-76 training
and consulting and professional development training to the Federal
government for more than (13) years.

[Jump to the New Me]{.underline}

Presenter: Ted Case

Ted Case has spent the last 25 years as an entrepreneur in the food
service industry and then seminar leader helping people overcome
barriers and limitations and get back on track.

**[Identify Theft]{.underline}**

Presenter: Lisa Curtis

Lisa Curtis has been the Director of Consumer Services for the Denver
District Attorney since 1996. She is responsible for crime prevention,
consumer education and community outreach programs for the Economic
Crime Unit. In the past 8 years, Lisa has presented over 500 programs on
identify theft, elder financial exploitation, employee embezzlement, and
other economic crime issues.

Lisa was previously the President and CEO of the San Diego and Fort
Collins Better Business Bureaus. She has a M.S. in Consumer Sciences
from Colorado State University, and a B.A. in Theatre from the Ohio
State University.

**[Strategies for Business Success]{.underline}**

Presenter: Claire Walsh

Claire, a native of New Jersey, moved from the Jersey Shore in the early
70's. She has found the Colorado climate and spectacular scenery quite
favorable for her outdoor interests of hiking, biking and golfing. She
is passionate about maintaining a lifestyle that integrates her personal
interests with her desire to encourage others to live their life purpose
and do it more effortlessly.

Blending 20 years experience in Human Resources in both the public and
private sector, a Bachelor of Science in Management and Professional
Coach training through Coach University, Claire inspires individuals to
discover their passion and live their potential.

As a life and transition coach, Claire works employees, managers, career
seekers, and individuals in personal, business, career and life
transitions to help them stretch, grow and evolve and remove the
barriers to success. She loves working with individuals to support them
in making changes especially the internal changes necessary to create
the life they want. Her clients develop a new clarity, become focused
and discover ways to live in harmony with their values. She believes
everyone has within them the power to create an abundant life -- a life
of true joy and happiness. By tapping into their wisdom within, clients
reawaken their spirit and live more fully and intentionally.

Claire is a contributing author two books in the series, "A Guide to
Getting It." Achieving Abundance was published July 2002 and "Remarkable
Management Skills" was published in November 2002.

She has organized the "Create Your Best Life" monthly luncheon for
individuals who want deeper connections with other like-minded
individuals who interested in personal growth.

Claire is affiliated with the Denver Coach Federation and is in the
Graduate School of Coaching through Coach Ville.

You can contact Claire by email at <Claire@EffortlessTransitions.com> or
303-796-9887. You may visit her website at
[www.EffortlessTransitions.com](http://www.EffortlessTransitions.com/)
to sign up for her inspirational messages or to order her books.

**DFEB Federal Women's Program**

**Annual Professional Development Seminars**

**SESSION C - Wednesday, May 19, 2004**

# 2:00 p.m. -- 3:30 p.m. Concurrent Workshops

1\. [No More Sweating Palms: Interviewing Skills for Job Seekers
and]{.underline} Presenter: MaryJo Wagner, Ph.D.

Worried about the job interview? Afraid you'll put your foot in your
mouth and not even be able to open your mouth? Want to make a good
impression on a prospective e employee but not sure what to ask? The
employer feels you are overqualified and won't stay with the job. Find
out how to win with job interviews. Learn the three essential techniques
for job seekers and employers. Discover what to do before the interview
to calm those jitters.

2\. [Career Plateauing -- You've Hit The Wall]{.underline}

Presenter: Leslie Cancilla, Ph.D, Vantage Human Resources

Career plateauing continues to evolve. Employees must be aware of the
steps that can be taken to realize career satisfaction and advancement.
A study of 1,000 Federal managers found the number one personnel
management concern is the lack of promotional opportunities for
themselves and their employees. An OPM study of 30,000 Federal employees
found that lack of promotional opportunity has significant effects on
decreasing job satisfaction. This session will examine three types of
career plateauing and how they have evolved. The steps that employees
and managers can take to address career plateauing will also be
examined. This session will highlight the actions individuals and
agencies can take to foster career satisfaction and growth. Discussion
will focus on how individuals and managers can better prepare for and
deal with career plateauing while meeting organizational objectives.

3\. [Dressing For Business Casual is Serious Business]{.underline}

Presenters: Judie Schwartz and Evelinda Urman of Style Matters

This informative and entertaining seminar will give both men and women
valuable tips and suggestions for creating a professional looking
business casual wardrobe. Urman and Schwartz will share their
experiences, the latest research on image and first impressions and the
reasons behind why we dress the way we do for work.

The Seminar will cover the three categories of business casual dress,
components of a casual office wardrobe and where and how to buy
professional clothing at reasonable prices. Participants will learn
about the Absolute No-No's for Men and Women and even take a "pop quiz"
-- the Style Matters Dress Down/Dress Up Test.

4\. [Intelligent Risking]{.underline}

Presenter: Marilyn Laverty, Leadership in Focus

Participants will learn how to identify risks, and build a plan to
successfully evaluate and execute their risks.

Defining the risk -- we all have different risk levels

The Gulp Factor -- what is holding you back

Types of risks

The Chunk Factor -- breaking down the risk into manageable pieces

Risk Inventory -- the value of noticing and acknowledging our past risk
taking

The Plan -- your customized process to take your next risk intelligently

SPEAKER BIOGRAPHIES

SESSION C

[No More Sweating Palms: Interviewing Skills for Job Seekers and
Employers]{.underline}

Presenter: MaryJo Wagner, Ph.D.

Debra Hadsall is a licensed financial services professional. Her passion
is working with women, their families and friends to co-create financial
independence. She is a Registered Principal with Harrison Douglas, Inc.,
5303 E. Evans, #201, Denver, CO 80222, (303) 584-0821 Member NASD, MSRB
& SIPC

[A-76 Process Overview]{.underline}

Presenter: James Johnson

#### James Johnson, CEO of Technical Management Services (TMS) and Lead Instructor, retired from the Federal government as Director of Engineering for the Air Force Space Shuttle Program. He is author of Project Management Terms Explained, and an aerospace Engineer with a Master of Science in Human Resource Management and Development. Jim has 13 years experience teaching professional development classes and eight years teaching A-76 workshops. 

Technical Management Services (TMS) is a small, woman-owned business and
a GSA MOBIS contractor which has been providing extensive A-76 training
and consulting and professional development training to the Federal
government for more than (13) years.

[Dressing for Business Casual is Serious Business]{.underline}

Presenters: Judie Schwartz and Evelinda Urman of Style Matters

Judie Schwartz and Evelinda Urman are the creators of the popular column
Style Matters, which appears weekly in the Thursday Spotlight section of
the Rocky Mountain News. The column is syndicated nationwide on the
Scripps Howard Syndicate. Aimed at women readers with an interest
fashion, the column recently celebrated its three year anniversary.
Urman and Schwartz also co-host the radio talk show Style Matters Live
on AM 1510 KNRC in Denver.

The two first met at a Cher concert at Fiddler's Green Amphitheatre near
Denver. Schwartz was the public relations director, and Urman was the
national program manager for Coors Brewery. She and her marketing team
were pitching Cher's endorsement of the Coors Literacy Project. "We
realized we were each wearing an outfit the other coveted," Schwartz
said. "We instantly bonded." The enthusiastic fashionistas have been
shopping buddies for the last 10 years. The column idea originated from
their frequent sartorial expeditions.

Schwartz and Urman have worked in a variety of office environments from
buttoned-downed companies to free-wheeling rock concert venues. When
they first entered the workforce, John Malone's Dress for Success
"uniform" had invaded the office place; when they left they were
witnessing the advent of "Casual Fridays."

Originally from New York, Schwartz moved to Denver in 1982. She has been
in public relations for 19 years, four of them as public relations
director for a Universal Concerts amphitheater in Denver. She has worked
with several Denver political consulting firms for clients such as
Continental Airlines, Southern Pacific Railroads, American Express,
Colorado Tourism Board, Motorola and Ticketmaster-Colorado.

Born in Venezuela, Urman moved to Denver in 1979. She was worked in
sales, marketing and advertising for 17 years at Stockton-West Burkhard,
J. Walter Thompson, and the Howard Group, handling clients such as
Wendy's International, TCI Cable and Ford Motor Company before going to
Coors Brwing Company where she was in charge of the Coors Light brand.\\

Together Urman and Schwartz have two husbands, six children, no pets and
small closets.

[Intelligent Risking]{.underline}

Presenter: Marilyn Laverty, Leadership in Focus

Marilyn specializes in improving organizational efficiency and
profitability through strategic planning, corporate vision, and business
process excellence.

Marilyn was the VP of Finance and Operations for an international 12
billion-dollar lending firm. During her tenure at this lender, Marilyn
was a team leader on a number of merger task forces that resulted in
growing the organization by 10 billion in assets in a period of seven
years and adding the international lending portfolio.

Marilyn focuses on simplifying business processes to save money,
decreasing delivery time to internal or external customers, and engaging
employees to own and continually improve the processes they deliver.
Organizational change, leadership and communication are the essential
elements in Marilyn's consulting and coaching work.

Marilyn is an honors graduate of the University of Denver Business
School and earned her CPA with Touche Ross & Co. She is one of the
co-founders of the Women's Leadership Institute. She also heads up
TeamSkills Institute.