RD Instruction 2003-A

PART 2003 - ORGANIZATION

Subpart A - Functional Organization of the Rural Development Mission
Area

§ 2003.1 [Definitions]{.underline}.

[EEO]{.underline} - the Equal Employment Opportunity Act of 1972,

42 U.S.C. § 2000e [et]{.underline} [seq.]{.underline}

[O&M]{.underline} - Operations and Management.

[P&P]{.underline} - Policy and Planning.

[RBS]{.underline} - Rural Business-Cooperative Development Service,
USDA, or any successor agency.

[RHS]{.underline} - Rural Housing Service, USDA, or any successor
agency.

[RTB]{.underline} - Rural Telephone Bank authorized by 7 U.S.C. 944.

[Rural Development]{.underline} - Rural Development mission area of
USDA.

[RUS]{.underline} - Rural Utilities Service, USDA, or any successor
agency.

[Secretary]{.underline} - The Secretary of USDA

[USDA]{.underline} - the United States Department of Agriculture.

§ 2003.2 [General]{.underline}.

The Rural Development mission area of the Department of Agriculture was
established as a result of the Department of Agriculture Reorganization
Act of 1994, Title II of Pub.L. 103-354. Rural Development's basic
organization consists of Headquarters in Washington, D.C. and 47 State
Offices. Headquarters maintain overall planning, coordination, and
control of

Rural Development agency programs. Administrators head RHS, RBS, and RUS
under the direction of the Under Secretary for Rural Development. State
Directors head the State Offices and are directly responsible to the
Under Secretary for the execution of all Rural Development agency
programs within the boundaries of their states.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

DISTRIBUTION: WSDC Administrative

Organization

## 1

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RD Instruction 2003-A

§ 2003.2 (Con.)

Organization charts are made to show responsibilities and authorities.
All officials must know the structure of the Rural Development mission
area. Exhibit A of this subpart shows the assignment of functions for
the agencies in the Rural Development mission area. Exhibit B of this
subpart shows the structure of the agencies in Rural Development.

§§ 2003.3 - 2003.4 \[Reserved\]

§ 2003.5 - [Headquarters organization]{.underline}.

\(a\) The Rural Development Headquarters is comprised of:

\(1\) The Office of the Under Secretary;

\(2\) Two Deputy Under Secretaries; and

\(3\) Three Administrators and their staffs.

\(b\) The Rural Development Headquarters is located at 1400 Independence
Avenue, S.W., Washington, DC 20250-0700.

§§ 2003.6 - 2005.50 \[Reserved\]

Attachments: Exhibits A and B

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RD Instruction 2003-A

Exhibit A

Page 1

## U. S. DEPARTMENT OF AGRICULTURE (USDA)

## Rural Development

## 

## [Office of the Under Secretary]{.underline}

A. [Assignment of Functions]{.underline}

1\. Manages and administers the programs and support functions of the
Rural Development mission area, which provide assistance to rural
Americans, businesses, and communities in obtaining adequate and
affordable housing; provide access to needed community facilities,
electrification, telecommunications, clean drinking water and water
disposal systems; and provide for improving economic opportunity through
business and industrial development.

2\. Assists the Secretary in carrying out the Secretary's responsibility
for leadership and coordination of national and local Rural Development
efforts.

3\. Oversees the management and administration of Rural Development's
programs in the designated State offices.

4\. Represents the Secretary with Congress, the Office of Management and
Budget (OMB), other Federal and State agencies, special interest groups,
and the general public.

5\. Assures that public information and activities are coordinated
between Rural Development and departmental public affairs offices and
that such activities reflect outreach programs and technical assistance
efforts on the part of Rural Development to improve the quality of life
for rural America.

B. [Availability of Information]{.underline}

Information concerning Rural Development may be obtained from the Office
of Communications, Rural Development, U.S. Department of Agriculture,
Stop Code 0705, 1400 Independence Avenue SW, Washington, DC 20250-0705.

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RD Instruction 2003-A

Exhibit A

Page 2

C. [Regulations]{.underline}

Regulations governing Rural Development programs may be found in 42
U.S.C. 147 et seq., 7 U.S.C. 1932(i), and 7 U.S.C. 2008-2008d.

D. [Historical Documents]{.underline}

For the creation of Rural Development, see Title II of Pub. L. 103-354,
the Department of Agriculture Reorganization Act of 1994. For historical
documents covering Rural Development agencies see Historical Documents
section under each agency Office of the Administrator.

RD Instruction 2003-A

Exhibit A

Page 3

## [Office of the Deputy Under Secretary]{.underline}

## [Policy and Planning]{.underline}

The Under Secretary, Rural Development, has delegated to the Deputy
Under Secretary, Policy and Planning, responsibility for formulation and
development of short- and long-range rural development policies of the
Department in accordance with 7 CFR § 2.45 for the Rural Housing
Service, (RHS), Rural Business-Cooperative Service, (RBS), and the Rural
Utilities Service, (RUS). The Deputy Under Secretary, Policy and
Planning, provides guidance and supervision for research, policy
analysis and development, strategic planning, partnerships and special
initiatives. For budget and accounting purposes, all of the staff
offices under the Deputy Under Secretary, Policy and Planning are housed
in RBS.

[Assignment of Functions]{.underline}

1\. Works with the Under Secretary in advising and consulting with the
Secretary and the Secretary's key associates, officials in OMB, Members
of Congress, representatives of other Federal Departments, and high
ranking officials of USDA agencies in the formulation and development of
short- and long-range rural economic and community development policies
of the Department.

2\. Fully participates with the Under Secretary in program planning and
coordination of rural economic and community development programs and
activities. Advises the Under Secretary of special program and related
policies having a bearing upon the planning, development, and
administration of the Department\'s rural economic and community
development programs; and performs complex assignments and analyses
which may lead to major shifts in program direction.

3\. Recommendations direction and advises the Under Secretary on actions
necessary to foster integration of USDA rural economic and community
development efforts with related activities of other public and private
institutions.

4\. Presents and correlates policy and program recommendations emanating
from the three agencies (RHS, RBS, and RUS), under their direction.
Develops recommendations and directs studies and analyses designed to
assist in achieving short- and long-range goals.

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RD Instruction 2003-A

Exhibit A

Page 4

## [32 16 Office of the Deputy Administrator for Policy and Planning]{.underline}

## (Housed in RBS)

## 

[Assignment of Functions]{.underline}

Although housed in the Rural Business-Cooperative Service agency for
budget and accounting purposes, the Deputy Administrator for Policy and
Planning reports directly to the Deputy Under Secretary for Policy and
Planning, (P&P), Rural Development. This office is responsible for
coordination and oversight of all functions relating to Rural
Development policy and planning for the mission area. In addition, this
office is responsible for direct management of the Office of Policy,
Planning, and Evaluation and performs such other financial and
management analyses, and legislation-related activities as the Deputy
Under Secretary may prescribe from time to time.

The Chief Budget Officer, assigned to this staff, serves as top policy
advisor to the Deputy Under Secretary for P&P, on all matters relating
to Rural Development budget policy and on plans and policies necessary
for the efficient and orderly conduct of budget-related activities.
Maintains liaison and a working relationship with OMB, Department of the
Treasury, and other appropriate Federal agencies and entities in the
private sector that impact on assigned program areas.

RD Instruction 2003-A

Exhibit A

Page 5

##  [32 16 01 Budget Analysis and Planning Division]{.underline}

Assesses potential impacts of alternative policies on the mission area's
programs and operations and develops recommendations for change. The
unit is headed by the Chief Budget Officer, who individually serves as
the top policy official to the Under Secretary and Deputy Under
Secretary on all matters relating to mission area budget policy.

[Assignment of Functions]{.underline}

1\. Provides information, guidance, and support to RBS, RHS and RUS in
formulating policies related to rural community and economic development
and in identifying policy alternatives for dealing with issues. Reviews
and monitors proposed policies and strategies to ensure that they are
consistent with the Department's and the Under Secretary's mission and
goals.

2\. Works closely with departmental budget officials to provide
independent review and analysis of program operations while ensuring
conformance to USDA and Rural Development policies. These studies are
designed to provide guidance for budget formulation, recommend policy
changes to meet Rural Development goals and objectives, and recommend
changes in budgetary levels based on program performance and analysis of
alternatives.

3\. Develops, coordinates, and manages Rural Development\'s policy on
credit, debt, and cash management issues and initiatives; reviewing
policy and operational options; and assisting with implementation.
Serves as the conduit between Rural Development and OMB or Treasury for
negotiations over policy development, implementation, and monitoring.
Assesses impact of credit and debt management initiatives on agencies.

4\. Coordinates development of performance measures for the Rural
Development budget. Advises program managers on and assists in setting
program goals for individual programs and States.

5\. Maintains liaison and a working relationship with Office of Budget
and Program Analysis (OBPA), Office of Congressional Relations (OCR),
Office of the General Counsel (OGC), and other Departmental units
involved in Congressional relations and public information.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 6

[32 16 01 Research, Analysis and Information Division]{.underline}

Analyzes information on rural conditions and the strategies and
techniques for promoting rural development. The division performs, or
arranges to have conducted, short-term and major research studies needed
to formulate policy.

[Assignment of Functions]{.underline}

1\. Participates in or conducts short- and long-term studies and
analyses of program- or budget-related issues at the request of program
managers. These efforts are designed to resolve program issues and may
include serving on special task forces and study groups and assisting
special project teams in coming up with potential methods for measuring
effectiveness and cost impacts of proposed program changes. Performs ad
hoc financial and program information retrieval and analysis, to support
program operations, policy development, and analysis.

2\. Provides assistance to program evaluators in RBS, RHS, and RUS and
other Rural Development staff in structuring, conducting, monitoring,
and presenting program evaluations. Monitors evaluations for quality and
independence of judgment.

3\. Performs the Rural Development management analysis function.
Initiates and performs all types of management and productivity
improvements, and efficiency and effectiveness studies and analyses.

4\. Identifies programs that should be evaluated. Field tests new
program evaluation methodologies to assure that programs can be
successfully evaluated.

5\. Assesses policy, organizational and institutional context, and
constraints affecting decisions; and assesses potential impacts of
alternative policies on program and Rural Development operations.

6\. Monitors studies and reports needed for Congress.

RD Instruction 2003-A

Exhibit A

Page 7

## [32 16 01 Reinvention and Capacity Building Division]{.underline}

## 

## 

Coordinates the mission area's strategic planning initiatives, both at
the National level and in the State Offices. The division assists the
Rural Development agencies in their implementation of the Government
Performance and Results Act (GPRA) and special initiatives of the
Administration, USDA, and the Office of the Under Secretary, Rural
Development.

[Assignment of Functions]{.underline}

1\. Coordinates all Government Performance and Results Act activities
for Rural Development.

2\. Coordinates the development and implementation of the Rural
Development\'s strategic plan. In cooperation with program management,
develops general statements of plans, goals, and objectives for
strategic planning that are result-oriented and suitable to the
selection of appropriate criteria for monitoring performance and
effectiveness. Coordinates agency action plans. Reports annually on
actual performance compared to goals.

3\. Advises program managers on appropriate content of State Rural
Development and mission area strategic plans, how to structure reviews
and how to measure feedback to rate progress in individual programs and
States. Organizes and participates in planning sessions. Consolidates
and analyzes information obtained in the sessions. Assists participants
in establishing long-range goals, objectives, milestones, and measures
to be used to monitor progress in implementing the objectives.

4\. Represents all agencies in Rural Development on the USDA Customer
Service Working Group. Coordinates agency development of customer
service plans. Organizes and plans executive training for customer
service planning. Participates in preparing a 5-year plan for improving
customer service in the agencies. Assists in developing training
proposals to train States on customer service. Periodically reviews
progress reports from States on their customer service activities.
Provides technical assistance to States in such activities as surveying,
focus groups, benchmarking, etc.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 8

[32 16 01 Rural Initiatives and Partnership Division]{.underline}

Manages the mission area's involvement and coordination with other
Federal and state departments and agencies to assess rural issues and
develop model partnerships and initiatives to achieve shared rural
development goals.

[Assignment of Functions]{.underline}

1\. Manages the coordination with other Federal and State departments
and agencies to assess rural issues and to develop joint initiatives to
achieve Rural Development goals. This includes managing such bodies as
the National Rural Development Council, including support and oversight
of the State Rural Development Councils.

2\. Coordinates policy implementation within Rural Development and with
other USDA agencies. Develops initiatives to the point where they reach
operational status and then assists in their transition into fully
operational programs. After this development process, these newly
operational programs are assigned by Rural Development management to the
appropriate Rural Development unit.

3\. Maintains liaison with other USDA agencies and Federal Departments
in program planning related to rural community and economic development.
Maintains an active liaison with other USDA agencies and Federal
Departments regarding program planning, program evaluation, and
management analysis. Coordinates special White House, congressional,
administration, and other initiatives within Rural Development and with
other USDA components.

RD Instruction 2003-A

Exhibit A

Page 9

## [Office of the Deputy Under Secretary]{.underline}

## [for Operations and Management]{.underline}

The Deputy Under Secretary, for Operations and Management, Rural
Development, fully participates with the Under Secretary in the
leadership and direction in planning, developing, and administering
overall administrative management program policies and operational
activities of RHS, RBS, and RUS.

[Assignment of Functions]{.underline}

1\. Fully participates with the Under Secretary in the planning,
formulation, and direction of Rural Development administrative
management policies and operations and oversees the integration of
multi-administrative management program polices and requirements with
multi-program policies and requirements.

2\. Establishes and maintains effective working relationships with
management officials within the Department, other Federal agencies and
representatives of the private sector.

3\. Participates fully with the Under Secretary in the coordination and
integration of objectives and plans of the three agencies in the
interest of balanced administrative operations, competent personnel
practices, and analyses of funding levels for staffing and program
expenses.

4\. On behalf of the Under Secretary, and in consultation with the Rural
Development Agency Administrators and department management officials,
provides leadership and guidance in the development and implementation
of Rural Development administrative management program polices, plans,
and objectives to assure that comprehensive and sound administrative and
operational management is provided. Oversees efforts designed to utilize
shared resources among Rural Development and USDA agencies and other
Federal resources.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 10

## [07 50 State Offices]{.underline}

## (Housed in RHS)

## 

## 

[Assignment of Functions]{.underline}

State Directors report directly to the Under Secretary, Rural
Development, and are responsible to the three Rural Development agency
Administrators for carrying out Rural Development program operations at
the State level, ensuring adherence to program plans approved for the
State by the Under Secretary, and rendering staff advisory and manpower
support to Area and Local offices. The Rural Development State
Directors, for budget and accounting purposes, are housed in RHS. Has
full responsibility for making Single Family loans and grants. The State
Office also makes and services loans and grants for Multi-Family
Housing, Community Facility, Water and Waste Disposal, Business and
Cooperative, and administers the Empowerment Zones and Enterprise
Communities (EZ/EC) program.

The heads of major program functions within each State Office who
provide oversight and leadership on major programs and supervise
subordinate staff (e.g., Chief, Rural Housing; Chief, Community and
Business Programs) will be titled ([appropriate program]{.underline},
Program Director).

The organizational and field structure of offices below the State office
will operate under either a three tier program delivery or one of the
two tier organizational structures defined below:

## 07-50-99-0111 Area Offices

## (three tier)

##  

The organizational level directly below the State level is the Area
Office. The position title for employees supervising this level will be
titled Rural Development Manager.

## 07-50-99-0111-05 Local Offices

## (three tier)

## 

The organizational level two levels below the State level will be named
Local Offices. The position title for employees supervising this level
will be titled Community Development Manager.

RD Instruction 2003-A

Exhibit A

Page 11

## 07-50-99-0111 Area Offices

## (two tier)

The organizational level below the State level will be named Area
Offices when it involves delivery of substantially all Rural Development
programs. The position title for employees supervising this level will
be titled Rural Development Manager.

## 07-50-99-0111-01 Local Offices

## (two tier) 

The organizational level below the State level will be named Local
Office when it does not involve delivery of all Rural Development
programs. The position title for employees supervising this level will
be titled Community Development Manager.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 12

## [07 15 Office of the Deputy Administrator for]{.underline}

## [Operations and Management]{.underline}

## (Housed in RHS)

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Under Secretary for Operations and
Management for directing and coordinating the administrative and
financial management functions of Rural Development. For budget and
accounting purposes, all of the staff under the Deputy Administrator for
O&M are housed in RHS.

2\. Provides guidance and supervision to the managers of the Civil
Rights Staff, Controller, Administrative Services, Information Resource
Management (IRM), Human Resources, and Communications organizations.

3\. Provides advice and assistance to the Administrators of RHS, RBS,
and RUS on overall administrative and financial management issues of
concern to their agencies.

4\. Represents and speaks for the Rural Development mission area in a
liaison capacity with Department-level officials on consolidated
administrative and financial management issues, functions, and
responsibilities.

RD Instruction 2003-A

Exhibit A

Page 13

## 

## 

## [07 15 01 Civil Rights Staff]{.underline}

## (Housed in RHS)

## 

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Under Secretary for Operations and
Management, for providing leadership and administration of the Civil
Rights Program for RBS, RHS, and RUS.

2\. Provides program direction for the administration, development, and
implementation of civil rights policies and procedures.

3\. Provides advice and assistance to the Deputy Under Secretary and
provides liaison services and support of program requirements and
objectives. Manages and supervises the Civil Rights office.

4\. Conducts on-site reviews of borrowers and beneficiaries of Federal
financial assistance to ensure compliance with Titles VI and VII of the
Civil Rights Act of 1964, as amended, and Title VIII of the Civil Rights
Act of 1968, as amended, Section 504 of the Rehabilitation Act, and the
Americans with Disabilities Act, and prepares compliance reports.

5\. Develops, monitors, and evaluates Affirmative Employment Programs
for minorities, women, and persons with disabilities.

6\. Coordinates and conducts community outreach activities at
historically black colleges and universities; historically agricultural
colleges, universities, and institutions; elementary and secondary
schools; and minority and women's organizations.

7\. Responsible for oversight and administration of special emphasis
programs, such as the Federal Women\'s Program, the Hispanic Emphasis
Program, the Disability Compliance Program, the Black Emphasis Program
and other programs as supported by the Department.

8\. Responsible for reporting program and employment issues and
responding to special informational requests.

9\. Conducts and evaluates Title VII compliance visits to insure that
(EEO) programs are being adequately implemented.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 14

10\. Conducts, monitors, and schedules training in employment
discrimination.

11\. Processes and resolves formal EEO complaints of employment
discrimination.

RD Instruction 2003-A

Exhibit A

Page 15

## [07 15 02 Office of the Controller]{.underline}

## (Housed in RHS)

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator for Operations and
Management, and serves as Controller and Chief Financial Officer in
executing requirements related to compliance with the Chief Financial
Officers Act of 1990 and provides leadership, coordination, and
oversight of all financial management matters and financial execution of
the budget for the Rural Development agencies (RHS, RBS, and RUS).

2\. In consultation with policy officials, oversees the formulation of
budget estimates for the entire Rural Development mission area in
accordance with Departmental guidance and with OMB Circular A-11,
"Preparation and Submission of Budget Estimates."

3\. Oversees the design, development, implementation, and operation of
budget execution control systems in accordance with OMB Circular A-34,
\"Instructions on Budget Execution."

4\. Oversees the development and implementation of internal and
management controls in accordance with OMB Circular A-123, \"Internal
Control Systems," and with the Federal Managers\' Financial Integrity
Act.

5\. Responsible for the design, development, implementation, and
operation of integrated budgetary and financial accounting systems which
comply with policy guidelines and provide timely and accurate
information, including performance measurement.

6\. Provides oversight to ensure financial systems comply with all
financial policies of central guidance agencies, accounting principles
and standards, reporting requirements, and corrective action taken on
known weaknesses.

7\. Ensures financial systems provide adequate internal controls and
reliable, timely, and consistent financial information, minimizing Rural
Development's vulnerability to fraud, waste, and abuse.

8\. Formulates, recommends, and implements Rural Development accounting

policies.

9\. Provides timely and relevant financial management advice and counsel
to policy officials.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 16

10\. Coordinates production of the 5-year financial management plan and
annual status report required by the Chief Financial Officers Act.

11\. Provides program managers and administrative staff financial
information and performance measures on the use of resources for
comparison of budgeted activity with actual results.

12\. Implements professional development and training programs for
financial management and budget personnel.

13\. Establishes incentive measures for financial resources to solve
problems providing quality delivery of services that meet customer
needs.

14\. Oversees the analysis of legislation and regulations for impact on
financial management systems.

RD Instruction 2003-A

Exhibit A

Page 17

## [07 15 02 0001 Budget Division]{.underline}

[Assignment of Functions]{.underline}

1\. In coordination with the Chief Budget Officer, is responsible for
planning, developing, formulating and presenting the overall program
budgets for the Rural Development agencies. Analyzes revolving fund
budget performance and prepares the overall budget submission.

2\. Plans, develops, formulates and presents the overall administrative
budgets for the Rural Development agencies and Under Secretary\'s
support staffs.

3\. Establishes and maintains budgetary execution control over program
account funds. Coordinates and controls apportionments and allotments to
assure compliance with applicable laws, regulations and procedures,
Congressional intent, and management policy.

4\. Establishes and maintains budgetary execution control over
administrative funds. Coordinates and controls apportionments,
allotments, and allocations to assure efficient delivery of services
consistent with applicable laws, regulations and procedures,
Congressional intent, and management policy.

5\. Prepares recommendations on budget levels, strategy, allocations,
reprogramming, and policy changes to meet goals and objectives. Provides
budgetary management support of Rural Development headquarters and field
offices. Recommends administrative operating plans and tracks
administrative budget performance at all levels.

6\. Establishes and maintains budget reporting systems to provide
current and historical information on program and administrative
budgets.

7\. Develops and prepares policies and procedures related to cash
forecasting, asset sales, Treasury borrowing, program interest rates,
outlay planning and analysis and overall portfolio management. Provides
analysis and management of market and Treasury interest rates and
projections.

8\. Provides technical support to automated budget systems design and
maintenance.

9\. Provides coordination and assistance to Rural Development agencies
through the agency\'s budget liaison.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 18

## [07 15 02 0002 Financial Management Division]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Controller for coordinating with the Office of
Inspector General (OIG) and the General Accounting Office (GAO)
concerning audits being planned, conducted, reviewed, or resolved.
Coordinates responses on behalf of the Under Secretary to resolve
program and financial audits. Provides follow-up reviews to ensure
satisfactory implementation of audit resolutions.

2\. Provides oversight of the internal control activities of all
organizations within the Rural Development mission area, monitors to
assess compliance and evaluates the adequacy of internal control
systems, processes, and procedures.

3\. Provides analytical tools and support systems to assist all
organizations within the Rural Development mission area in allocating
and managing administrative resources.

4\. Coordinates reporting of performance measures for the audited
financial statements.

5\. Provides oversight for the Rural Development mission area on the

A-76 program and its application to contracting activities.

6\. Identifies financial-related changes resulting from cash, credit,
and debt management policies and activities and coordinates with
appropriate Rural Development organizations to assess the impact and
initiate needed system changes.

7\. Coordinates with accounting staff regarding operational and
vulnerability reviews of the accounting system, assists with related
evaluation in field offices, and prepares reports and analyses
associated with the Federal Managers Financial Integrity Act.

8\. Prepares ad-hoc financial reports and studies, as required.

9\. Maintains liaison and a working relationship with the RBS Deputy
Administrator for Policy and Planning, OMB, the Treasury, the USDA Chief
Financial Officer, Rural Development organizations, and others to carry
out assigned responsibilities.

RD Instruction 2003-A

Exhibit A

Page 19

## [07 15 02 0003 Office of the Assistant Controller]{.underline}

## [(St. Louis, Missouri)]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Controller and for directing and supervising
subordinate organizational activities consisting of the Mission Support
Division, the Program Management Division (PMD), the Fiscal and
Accounting Division, the Electric and Telephone Financial Operations
Division, and the Policy and Internal Review Division.

2\. Responsible for the design, development, implementation, and
operation of financial management systems and the financial portions of
mixed systems in compliance with established policy guidance, e.g.,
Department, OMB, Treasury, etc.

3\. Performs compliance reviews of financial management systems
including the implementation and monitoring of corrective actions and
produces required reports in accordance with OMB Circular A-127,
\"Financial Management Systems."

4\. Maintains financial accounting data in compliance with the
governmentwide standard general ledger, producing required Treasury,
OMB, and other reports, including the completion of audited financial
statements and liaison with audit agencies for the audited financial
statements.

5\. Participates in Rural Development IRM review and planning activities
to ensure adequate consideration is given to financial management
requirements.

6\. Develops, implements, and maintains accounting policies and
standards in accordance with generally accepted accounting practices and
other authorities.

7\. Develops, implements, and maintains an effective customer service
program for all entities serviced by the Assistant Controller, St. Louis
office.

8\. Maintains liaison and working relationship with OMB, the Treasury,
GAO, Rural Development organizations, and others to carry out assigned
responsibilities.

9\. Develops, implements, and maintains an effective financial
management professional development program.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 20

## [07 15 02 0003 01 Mission Support Division]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Controller, St. Louis, for providing
data conversion support.

2\. Interfaces with the National Finance Center (NFC), lockbox banks,
and other contractors to receive, send, and process data.

3\. Operates three shifts and coordinates processing activities with the
National Computer Center (NCC) in Kansas City to schedule all daily,
weekly, monthly, and annual (including fiscal and calendar year-end
updates and registers for the:

a\. Automated Discrepancy Processing System,

b\. Program Loan Accounting System,

c\. Automated Multi-Housing Accounting System, and

d\. Single Family Housing Dedicated Loan Origination and Servicing
System.

e\. All miscellaneous loan and grant making and servicing

reports.

4\. Provides terminal support for the National Office, field offices,
and the Assistant Controller, St. Louis.

5\. Provides audit trail for OIG and GAO regarding processing
activities.

6\. Participates in the testing and implementation of loan and grant
financial accounting systems.

7\. Develops and maintains production calendars for miscellaneous
reporting based on time and date requirements (i.e. Deposit Funds,
Internal Revenue Service (IRS) offset, credit reports).

8\. Controls shipments of magnetic tapes (i.e. commercial and consumer
credit bureaus, Farm Service Agency (FSA), NFC, forms contractor).

9\. Coordinates with users, programmers, and contractors in the setup
and distribution of microfiche.

10\. Researches and identifies software problems and initiates
appropriate paperwork to correct the problems.

RD Instruction 2003-A

Exhibit A

Page 21

11\. Provides support and assistance to field, State, and National
offices for various program activities, i.e. Management Resource System
(MRS), Resource Management System (RMS), Executive Information System
(EIS), CA\$H-LINK.

12\. Maintains various database backups in case of a restore.

13\. Performs work measurement functions and visual information support
services for the Assistant Controller, St. Louis.

14\. Drafts, coordinates, and monitors contracts and interfaces with the
Government Printing Office (GPO) for the Assistant Controller, St.
Louis.

15\. Conducts quality reviews of contractor performance for computer
support-related contracts.

16\. Develops multi-function workstation (MFWS) computer applications
for the Assistant Controller, St. Louis.

17\. Assists Assistant Controller, St. Louis, users in resolving
problems with MFWS hardware, software, and telecommunications.

18\. Coordinates and monitors contracts to provide services related to
computer operations.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 22

## [07 15 02 0003 02 Program Management Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Controller for performing major
direct loan operational support, guidance, and training, i.e. ad-hoc
studies and reports, Request for Automation (RFA), etc.

2\. Performs direct loan operational guidance and training.

3\. Provides technical advice to the Department, Rural Development,
auditors, private contractors, and automation officials on matters
relating to the PMD.

4\. Evaluates new or revised regulatory and program guidance identifying
impact on rural housing and association loan and grant programs,
financial, and management information systems.

5\. Coordinates resolution and advises the Policy and Internal Review
Division when involved with OIG and Rural Development State Office
investigations of fraud cases.

6\. Participates in the design, development, testing, and implementation
of Rural Development loan and grant programs, financial, and management
systems.

7\. Performs major direct rural housing, association, and multi-family
housing loan making and servicing initial entry; discrepancy correction,
and miscellaneous account servicing functions to include:

\-- Obligations (current and prior year), Disbursements, and Related
Cancellations including Emergency Checks

\-- Loan Closings, Assumption Agreements

\-- Consolidations, Reamortizations

\-- Compromise and Adjustment Offers

\-- Debt Restructure

\-- Judgments, Defalcations, Bankruptcies, Refunds

\-- Interest Forgiveness on Moratoriums

\-- Corrected Promissory Notes

\-- Changes in Application of Payments

\-- Payments on Foreclosure Action Pending Accounts

\-- Payments from the Department of Justice

\-- Subsidy Recapture Payments

\-- Maintenance of Subsidy Receivable Accounts

\-- Rental Assistance

RD Instruction 2003-A

Exhibit A

Page 23

(Revision 1)

\-- Inventory Property Acquisitions and Leases

\-- Credit Sales, Cash Sales, and Subdivisions of Property

\-- Resolves Problem Cases

\-- Researches Unapplied/Misapplied Payments

\-- Prepares Audit and Delinquency Statements

8\. Performs guaranteed rural housing, and association loan making and
servicing initial entry, discrepancy, correction, etc., functions to
include:

\-- Obligations (current and prior year), Disbursements, Related

\-- Cancellations including Emergency Checks

\-- Loan Closings

\-- Loan Status Updates and Report

\-- Notice of Substitution of Lender

\-- Purchase Guaranteed Portion from Holder

\-- Notification of Transfer and Assumption

\-- Borrower Default Status

\-- Notification of Liquidation Responsibility

\-- Report of Loss Due to Liquidation, Bankruptcy,

Writedowns, Interest Loss, Recoveries, Reamortization,\
or Debt Restructure

9\. Reviews and provides explanations on the status of repurchases,
bankruptcies, etc.

10\. Reviews borrower servicing reports related to: discrepancies,
unclosed loans, unprocessed closing fees, loans in the application
stage, loans with advance amounts exceeding loan amount, loans with
invalid interest rates, explanation of problem case, etc.

11\. Coordinates the scheduling, review, and distribution of program
management reports and outputs, i.e., borrower-related status and
delinquency reports, OCR coupons, annual statements of loan account
(AMAS Form RD 3560-54, "Multiple Family Housing Annual Statement of Loan
Account as of \_\_\_\_\_\_\_," and PLAS Form RD 1951-9, "Annual
Statement of Loan Account"), mortgage interest statement, statement for
recipients of interest income, statement of cancellation of debt,
statement for acquisition or abandonment of secured property, statement
of certain government payment, statement of miscellaneous income, etc.
(Revised 02-24-05, SPECIAL PN.)

12\. Provides resolution to inquires relative to program management
reports and outputs.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 24

(Revision 1)

13\. Prepares the calendar year-end plan and coordinates all year-end
activities to ensure calendar year-end activities are executed on
schedule.

14\. Prepares special reports and compiles information in response to
Freedom of Information requests.

15\. Coordinates and certifies annual reporting requirements for Rural
Development and other USDA agencies participating in the IRS offset
program.

16\. Responds to correspondence and inquiries related to IRS reporting.

17\. Analyzes and verifies consumer and commercial credit bureau
reporting. Responds to inquiries and disputes relating to credit bureau
reporting.

18\. Conducts compliance and quality reviews of contractor performance
for those contracts pertaining to PMD.

19\. Maintains the County Information File which consists of the mail
codes and addresses for Rural Development field offices.

20\. Conducts quality reviews of specific system updates, i.e., maturity
updates, subsidy renewals, default charges, billed interest, direct pay
discrepancies, substitute coupons, etc.

21\. Conducts daily production system reviews of data processed to the
accounting system to ensure production programs are working properly.

22\. Responds to the Credit Alert Interactive Voice Response System
(CAIVRS) inquiries from private lenders and borrowers.

RD Instruction 2003-A

Exhibit A

Page 25

## [07 15 02 0003 03 Fiscal and Accounting Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Controller providing professional
representation for major department initiatives such as Federal Agencies
Centralized Trial Balance System (F.A.C.T.S), General Ledger Standards
for U.S. Standard General Ledger (USSGL), and Financial Information
Systems Vision and Strategy (FISVIS).

2\. Provides professional guidance for the implementation of U.S.
Standard General Ledger based on general guidance from Federal
Accounting Standards Advisory Board (FASAB). Coordinates Rural
Development position with FASAB regarding proposed accounting policies
and procedures.

3\. Maintains allotment ledgers for the various accounting entities
including Rural Development loan and grant programs for all fiscal years
by type of activity.

4\. Maintains manual accounting systems to control and report on
allotments, obligations, and disbursements for various loan and grant
programs including: designing and developing detailed borrower and
funding records to control and track allotments, obligations, and
disbursements; coordinate with the Budget Division and National Office
personnel to define program requirements and resolve funding issues;
control and track detailed allotment, obligation, and disbursement
activity; produce reports, as appropriate, coordinate with various
Finance Office organizations regarding the automation of previously
processed nonautomated allotment, obligation, and disbursement data.

5\. Maintains control of the funding of loan and grant programs by:
reviewing Rural Development appropriation accounting files on a daily
basis and resolving problems noted; coordinating with the Budget
Division, Rural Development, and FSA to provide technical expertise
regarding fund control and processing of loan and grant activity;
assisting in resolving systems problems related to updating funding
levels and processing of specific loan and grant activity.

6\. Manages all funding levels as required or requested by Rural
Development personnel.

7\. Coordinates with the NFC Federal Assistance Award Data System
(FAADS) reporting requirements. Provides liaison with NFC for
administrative expenses and accruals, and maintains operational
responsibility for Type \"60\" Purchase Order System.

(12-24-97) PN 284

RD Instruction 2000-A

Exhibit A

Page 26

8\. Establishes obligations for all recurring contract payments and
verifies that obligations are within obligation authority.

9\. Handles reconciliation and certification of administrative-related
disbursements.

10\. Maintains liaison with the Treasury Financial Centers, and
controls, certifies, and schedules Rural Development program loan and
grant disbursements.

11\. Completes daily balancing routine between the Master File
Appropriation Balances (MALLOT), the Detail File Appropriation Balances
(DALLOT), and the Allotment Summary.

12\. Prepares the fiscal plan and coordinates all fiscal year-end
activities to ensure activities are executed as scheduled.

13\. Coordinates resolution and advises the Policy and Internal Review
Division when involved with OIG, GAO, and other investigative agencies
on fraud cases.

14\. Prepares the fiscal plan and coordinates all fiscal year-end
activities to ensure activities are executed as scheduled. Prepares the
annual certification for Treasury of the year-end closing balances.

15\. Provides technical advice to the Department, auditors, private
contractors and automation officials on matters relating to financial
accounting systems.

16\. Evaluates new or revised regulatory and program guidance,
identifying the impact on allotment ledger, general ledger, and
financial reporting functions.

17\. Identifies and maintains the standard general ledger for the
various accounting entities as Rural Development's official system of
record used to generate financial reporting data.

18\. Participates in the design, development, testing and implementation
of loan and grant financial accounting systems.

19\. Responds to Freedom of Information and Privacy Act requests.

RD Instruction 2003-A

Exhibit A

Page 27

(Revision 1)

20\. Prepares adjusted trial balances for electronic transmission of
F.A.C.T.S to Treasury via the Government On-Line Accounting Link System
(GOALS) in accordance with USSGL formats to include accompanying
footnotes.

21\. Prepares the Rural Development audited financial statements in
accordance with requirements of the Comptroller General, the Chief
Financial Officers Act, and the Government Performance Review Act.

22\. Prepares and reviews all financial, Treasury, and budgetary reports
required by the Department of the Treasury, USDA, OMB, and Rural
Development, and acts as a liaison.

23\. Prepares Reconciliation of Loan Disbursements with Loan Accounts.
Prepares interagency and intra-agency transfers via On-Line Payment and
Collection System.

24\. Confirms Rural Development disbursements and deposits for major
cash receipt and disbursement systems.

25\. Maintains liaison with NFC regarding the USDA Department-wide
Financial Information System to include defining and maintaining
required control tables and interfaces.

26\. Provides professional expertise in accounting theory and
applications, detailed general ledger account verification and financial
reporting requirements. Defines general ledger accounting entries for
changes to the various accounting systems to ensure the necessary
detailed data is available to satisfy all financial accounting and
reporting data requirements.

27\. Designs and develops financial reports to support customer needs
and requirements.

28\. Prepares analysis of accounting data or financial reports in
support of program managers\' responsibilities for delivery of program
services and meeting Government Performance Results Act (GPRA)
requirements.

29\. Maintains internal controls for balancing and reconciling loan
activity for the Program Loan Accounting System, the Automated
Multi-Housing Accounting System, the Guaranteed Loan System, and the
various manual accounting systems. Balances and reconciles the budget
clearing account (Deposit Fund) for all program loan types. (Renumbered
10-28-03, SPECIAL PN.)

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 28

(Revision 1)

30\. Performs various daily balancing activities to ensure input or
output registers, journals, and on-line history are in agreement with
the detail borrower accounts on the data bases. (Renumbered 10-28-03,
SPECIAL PN.)

31\. Performs various calendar year-end balancing functions to ensure
off-line history is in agreement with annual statements to borrowers and
various data reported to the IRS. (Renumbered 10-28-03, SPECIAL PN.)

32\. Coordinates, monitors, and supports all technical operational
interfaces between the Rural Development organizations, contractors,
Treasury, OMB, etc., for cash management systems. (Renumbered 10-28-03,
SPECIAL PN.)

33\. Reviews and evaluates the overall effectiveness of all program and
administrative collections and disbursements to ensure effective cash
management of Government funds. ( Renumbered 10-28-03, SPECIAL PN.)

34\. Reviews and evaluates the retail lockbox and wholesale lockbox
contractor performance. Reconciles payments received from the retail
lockbox, wholesale lockbox, and other service contractors. Controls and
monitors the flow of receipts from local depository accounts, lockbox
banks and other contractors to ensure timely use of funds, and
information needed to account for the source of receipts. (Renumbered
10-28-03, SPECIAL PN.)

35\. Responsible for managing banking relationships - compensation, new
systems development, memorandum of understanding, etc. (Renumbered
10-28-03, SPECIAL PN.)

36\. Analyzes cash flow and coordinates cash replenishment in support of
the Rural Development's cash management requirements. (Renumbered
10-28-03, SPECIAL PN.)

37\. Provides support and assistance to the Rural Development field
offices, Area Offices, State Offices, etc., for various payment
processing methods (i.e., AMAS-Online, Retail Lockbox (RLB), Wholesale
Lockbox (WLB), etc). (Revised and Renumbered 10-28-03, SPECIAL PN.)

RD Instruction 2003-A

Exhibit A

Page 29

## [07 15 02 0003 04 Electric and Telephone Financial]{.underline}

## [Operations Division]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Controller for processing the full
range of borrower accounting for the rural telephone and electric loan
and grant portfolio, which includes discrepancy processing, resolving
problem cases, preparing audit statements, processing assumption
agreements, consolidations, reamortizations, refunds, corrected notes,
changes in application of payments, and loan closings on
association-type loans.

2\. Researches unapplied and misapplied payments.

3\. Reviews and evaluates the overall effectiveness of all program and
administrative collections and disbursements to ensure effective cash
management of Government funds.

4\. Provides technical representation for all cash management contracts
and cash management initiatives.

5\. Coordinates with OMB regarding cash, credit, and debt collection
activities.

6\. Analyzes cash, credit, and debt collection activities and
coordinates improvements.

7\. Implements the Chief Financial Officers Act.

8\. Prepares Agency consolidated financial statements for audit in
accordance with the Comptroller General regulations; Chief Financial
Officers Legislation, Title 2; GAO Policy and Procedures Manual for
Guidance of Federal Agencies; generally accepted accounting principles;
and OMB\'s Form and Content of Financial Statements. Interfaces with
external audit staffs and Department representatives.

9\. Maintains liaison with NFC regarding the USDA Department-wide
Financial Information System.

10\. Prepares and reviews all financial and budgetary reports required
by Treasury, USDA, OMB, and the Controller, and acts as a liaison with
these Agencies to determine and implement new legislative requirements.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 30

11\. Coordinates scheduling and distribution of all financial and
management reports for the rural electrification programs.

12\. Prepares ad-hoc financial and management reports and compiles
information in response to freedom of information requests.

13\. Processes the documents applicable to the cancellation of Treasury
checks for loans, grants, and loan cost items to include researching and
rescheduling lost checks.

14\. Processes emergency loan, grant, and loan cost checks requiring
special handling, as well as the use of the Automated Clearing House and
U.S. CA\$H-LINK System.

15\. Maintains liaison with the Treasury Financial Centers and controls
and schedules program disbursements.

16\. Establishes obligations for all recurring contract payments and
verifies that obligations are within obligation authority.

17\. Prepares account adjustment documents to ensure integrity of the
accounting system information.

18\. Identifies and maintains the standard general ledger for the
various accounting entities as the official system of record used to
generate financial reporting data.

19 Maintains allotment ledgers for the various accounting entities.

20\. Maintains accounting systems to control and report allotments,
obligations, and disbursements for loan and grant programs.

21\. Performs various balancing activities to ensure input and output,
registers, journals, and on-line history are in agreement with the
detail borrower accounts on the data bases.

22\. Prepares the fiscal and calendar year-end processing plan and
coordinates all activities to ensure year-end activities are executed as
scheduled.

23\. Evaluates new and revised regulatory and program guidance
identifying impact on loan and grant program financial and management
information systems and coordinating issuance of guidance in conjunction
with software implementation.

RD Instruction 2003-A

Exhibit A

Page 31

24\. Identifies accounting-related changes resulting from cash, credit,
and debt management activities and coordinates with appropriate program,
management, and controller organization to assess impact and initiate
needed system changes.

25\. Develops and prepares policies and procedures related to cash
forecasting, Treasury borrowing, program interest rates, outlay planning
and analysis, and overall portfolio management. Provides analysis and
management of market and Treasury interest rates and projections.

26\. Performs special studies of financial accounting and management
information systems and operations.

27\. Evaluates financial accounting systems to ensure adequate internal
controls and system compliance with accepted accounting principles and
standards.

28\. Coordinates the consolidation of internal control review findings.

29\. Evaluates financial audit report details and recommendations and
prepares response to the audit organization.

30\. Provides technical advice to the Department, auditors, private
contractors, and automation officials on matters relating to financial
systems.

31\. Participates in the design, development, and implementation of loan
and grant financial accounting systems.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 32

## [07 15 02 0003 05 Policy and Internal Review Division]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Controller for coordinating the
evaluation of new or revised regulatory and program guidance,
identifying impact on loan and grant program financial management
systems, and coordinating the issuance of guidance in conjunction with
software implementation.

2\. Participates in the design, development, testing, and implementation
of loan and grant program financial and management information systems,
ensuring compliance with accepted financial accounting principles and
standards.

3\. Coordinates clearance and issuance of Assistant Controller, St.
Louis, initiated guidance related to financial accounting and management
information systems and operation.

4\. Performs special studies, evaluating loan and grant financial and
management information systems, as required by OMB Circular A-127.

5\. Develops the Assistant Controller, St. Louis, National and State
Internal Review Guides, coordinates reviews, and performs follow-ups.

6\. Performs the internal and management control reviews of Assistant
Controller, St. Louis functions, evaluating the accounting and
management information systems for compliance with accepted accounting
principles and standards. Prepares annual reports on internal controls
and financial accounting system compliance for the Assistant Controller,
St. Louis, operations.

7\. Performs periodic review and testing procedures to assure that
actions taken to correct audit and management control review
deficiencies have been implemented, are operating efficiently, and
adequately address the weaknesses identified.

8\. Interfaces with OIG on Rural Development's state office fraud cases
to incorporate the information into the Agency\'s internal controls
report.

9\. Performs reviews of Rural Development's Statement of Accounting
Principles and Standards, amending as required to ensure compliance with
acceptable governmental and public accounting theories, principles,
procedures, and practices.

RD Instruction 2003-A

Exhibit A

Page 33

10\. Formulates, consolidates, and reports on management plans and
office accomplishments.

11\. Reviews new quality initiatives and advises management on the
feasibility of incorporating those initiatives into the organizations.

12\. Interfaces with the National Offices in the consolidation of
internal control review findings.

13\. Evaluates audit report details and recommendations, coordinates and
prepares Assistant Controller, St. Louis, response to the audit
organization.

14\. Provides technical advice to the Department, Rural Development,
auditors, private contractors, and automation officials on matters
relating to accounting systems as it pertains to accounting principles
and standards.

15\. Conducts management studies to identify and resolve major
operational and organizational problems.

16\. Edits and coordinates the printing and distribution of
informational publications sent to the field and St. Louis Rural
Development employees.

17\. Reviews new quality initiatives and advise management of the
feasibility of incorporating those initiatives into their organizations.

18\. Coordinates Assistant Controller, St. Louis, financial management
goals, objectives, and accomplishments in accordance with the Government
Performance and Results Act.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 34

## [07 15 03 Assistant Administrator for Procurement]{.underline}

##  [and Administrative Services]{.underline}

## (Housed in RHS)

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator for Operations and
Management, for the overseeing the Procurement Management Division,
which is responsible for developing, implementing, and interpreting
procurement and contracting policies for the Rural Development mission
area. Is responsible for the management of the overall procurement and
contracting program. Develops the skill of state contracting officers
and provides oversight of program implementation. Plans outreach efforts
and goals for small and disadvantaged businesses. Provides staff
assistance reviews in State and Local Offices. Administers the
Contracting Officer Professionalism Warrant program for Rural
Development. Ensures the timely and accurate reporting of procurement
activity to the Federal Procurement Data System. Coordinates the
development of Rural Development's acquisition plans.

2\. Provides leaderhship and oversight to the Property and Supply
Management Division, in developing office space acquisition and
utilization policies, providing training to field office leasing
officers. Administers the Leasing Officer Warrant program. Assures
accessibility compliance in Rural Development\'s work sites. Administers
Rural Development's Physical Security program. Establishes and provides
oversight to the worksite Energy Conservation program. Operates a
nationwide supply warehousing and distribution program. Oversees a
nationwide Personal Property Management and Utilization Program. Manages
the USDA Excess Personal Property Program for field level activities.
Provides direct support services to all Rural Development's St. Louis
facilities.

3\. The Support Services Division is responsible for designing,
developing, administering, and controlling Rural Development's
directives management and issuance system. Coordinates Rural
Development's Regulatory Agenda and Regulatory Program submissions to
USDA and OMB. Serves as Federal Register liaison. Analyzes and
coordinates regulatory work plans for the Under Secretary. Assures the
timely and accurate justification and submission of Paperwork Reduction
Act public burden clearances to OMB. Administers all printing programs.

RD Instruction 2003-A

Exhibit A

Page 35

4\. Oversees the Headquarters Support Services Staff, which is
responsible for providing a full range of administrative support
services to Rural Development's Headquarters staff. Acquires, assigns,
and maintains office and storage space, and non‑Automated Data
Processing (ADP) property. Operates central records, supply, and
messenger services. Provides travel support to the headquarters staff.
Develops and oversees Rural Development's travel relocation service and
vehicle assignment programs nationwide. Provides teleconferencing,
electronic mail, and publications storage and distribution services.
Manages Freedom of Information Act (FOIA) and Privacy Act and Tort
Claims programs. Manages Rural Development's administrative and program
records system.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 36

## [07 15 03 0001 Procurement Management Division]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator, Procurement and
Administrative Services, for awarding and administering small purchases
and formal contracts in support of Rural Development's requirements.

2\. Assists customers with developing Statements of Work,
specifications, and contract evaluation criteria.

3\. Develops successful Rural Development procurement strategies,
identifies contract sources, and ensures effective procurement planning
through the Advance Acquisition Planning System.

4\. Reports to the Congress and Executive Branch on procurement
functions as required by law or Executive Order.

5\. Develops, implements, and interprets procurement policy for Rural
Development.

6\. Conducts procurement oversight reviews in State, Area, and Local
Offices, to ensure legal and regulatory compliance.

7\. Provides staff assistance to field Contracting Officers, advising on
procurement procedures and methods to improve mission support.

8\. Provides liaison between field and National Office contracting
staff.

9\. Administers Contracting Officer Professionalism Warrant program.

10\. Develops and administers automated procurement systems used
throughout Rural Development.

11\. Represents Rural Development interests to Departmental and Federal
Executive organizations responsible for procurement activities.

12\. Advises executive level program and administrative officials on
issues affecting procurement support to Rural Development.

RD Instruction 2003-A

Exhibit A

Page 37

## [07 5 03 0002 Property and Supply Management Division]{.underline}

## (St. Louis, Missouri)

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator, Procurement and
Administrative Services, for overseeing the nationwide acquisition and
utilization of office space and personal property.

2\. Establishes office space utilization standards.

3\. Evaluates property and space management requirements and recommends
policy, plans, and procedures. Provides training to Real Property
Leasing Officers (RPLO) and maintains leasing warrants for agency
RPLO\'s.

4\. Develops and controls the USDA Excess Personal Property Program for
field level activities.

5\. Oversees a nationwide Physical Security program.

6\. Operates a supply distribution program, including a central
warehouse which ships forms and supplies to offices nationwide.

7\. Provides direct support services to St. Louis facilities, including
procurement, safety, centralized mail and records services, and space
and personal property management.

8\. Oversees Rural Development's Government purchase card and third
party draft programs, including training, review and control, and
problem resolution.

9\. Responsible for the maintenance and distribution of Rural
Development procedures to field offices nationwide.

10\. Operates a central mail distribution facility for distribution of
mail to all field locations.

11\. Administers the energy conservation program, radon testing, and
compliance with Americans with Disabilities Act for Rural Development
facilities.

12\. Serves as liaison with USDA and General Services Administration
(GSA) on space, security, and property issues.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 38

## [07 15 03 0004 Support Services Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator, Procurement and
Administrative Services, for managing Rural Development travel
(including temporary duty travel and employee relocations), motor
vehicle, FOIA and Privacy Act, Tort Claims, records, mail, and
correspondence programs, including Rural Development policy development
and oversight. Manages and controls Rural Development\'s regulations,
directives, and other issuances.

2\. Represents Rural Development during intra- and inter-Agency meetings
concerning assigned areas.

3\. Provides technical assistance and training to Rural Development
Headquarters and field offices in the above areas.

4\. Provides office space and non-ADP property management support to all
Rural Development Headquarters offices.

5\. Establishes and maintains a central shipping and receiving facility,
provides labor services, and supply operations for Rural Development
Headquarters.

6\. Provides central facsimile, electronic mail, teleconference, mail
preparation, and special messenger services to Rural Development
Headquarters.

7\. Operates a central file facility, containing over 4 million
documents required on a recurring basis by program managers.

8\. Provides liaison between Rural Development and OMB, USDA, the Office
of the Federal Register, and GPO.

9\. Analyzes and coordinates workplans for the Under Secretary\'s
signature.

10\. Manages Rural Development's forms, printing, and graphics.

11\. Manages tracking and clearance systems of Rural Development
regulations, directives, and workplans.

12\. Provides liaison with OMB relative to Pub. L. 96-511, the Paperwork
Reduction Act.

RD Instruction 2003-A

Exhibit A

Page 39

13\. Reviews Rural Development issuances for compliance with the
Paperwork Reduction Act. Assures proper preparation of paperwork dockets
and obtains necessary clearances.

15\. Analyzes all regulations, directives, unnumbered letters,
Administrative Notices, and Temporary Changes.

16\. Prepares and issues Procedure Notices.

17\. Maintains Master Instruction manuals, Database of Instructions, and
Rural Development rulemaking files.

18\. Coordinates Rural Development Regulatory Agenda and Regulatory
Program submissions to USDA and OMB.

19\. Prepares all printing orders in accordance with request
specifications and with USDA and GPO requirements.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 40

## [07 15 04 Information Resources Management]{.underline}

## (Housed in RHS)

As the Chief Information Officer, is responsible to the Deputy
Administrator for Operations and Management, for developing Rural
Development's IRM policies, regulations, standards and guidelines, in
accordance with Federal IRM policies and procedures, including OMB
Circulars and GSA regulations, Congressional mandates and other IRM
related requirements.

[Assignment of Functions]{.underline}

1\. Implements automation strategies, policies, methods, and procedures
to secure comprehensive, integrated, efficient, and cost effective
operations in support of the Rural Development mission.

2\. Ensures the application of regulations promulgated by the central
guidance agencies in designing or enhancing systems.

3\. Develops policies and procedures that ensure the active
participation by Rural Development program staff in IRM decision
processes.

4\. Develops Service Level Agreements with appropriate organizations.

5\. Formulates policy and strategy in accordance with the Information
Strategic Plan for the Under Secretary for Rural Development.

6\. Maintains liaison with officials of Rural Development's agencies,
the Department, and other Federal and professional organizations on IRM
matters applicable to the assigned mission.

7\. Maintains operational hardware and software liaisons with the NCC.

8\. Participates in the management, cooperative efforts, and
administration of the Automation Review Council.

RD Instruction 2003-A

Exhibit A

## Page 41

## 

## 

## [07 15 04 0002 Customer Services Division]{.underline}

Is responsible to the Chief Information Officer for providing a direct
link between IRM and the customers it serves. Responsible for direct
customer and technical support (hardware and software) on all platforms
in a liaison capacity which effectively responds to the customer\'s
questions and problems.

[Assignment of Functions]{.underline}

1\. Provides customer service in direct support of the development and
maintenance of National and field office automated information systems.

2\. Logs, tracks, manages, and monitors problem calls to ensure adequate
and timely automated data processing problem resolution.

3\. Provides technical support to all customers for the ad hoc reporting
system.

4\. Provides technical support for a fully equipped Information Resource
Center for Rural Development customers.

5\. Establishes and maintains ongoing customer and focus groups to
discuss common concerns and quality issues and to identify action items
for corrective action.

6\. Serves as a liaison with field customers.

7\. Markets customer services via newsletters, posters, brochures,
videos, onsite visits, etc.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 42

## [07 15 04 0003 Management Services Division]{.underline}

Is responsible to the Chief Information Officer for coordinating all IRM
acquisition, budget, and policy and planning activities in support of
the Rural Development automation mission.

[Assignment of Functions]{.underline}

1\. Assists contracting officers with negotiation, award, managing, and
monitoring contracts from inception to conclusion.

2\. Oversees Rural Development major IRM contractors (e.g., support
services, equipment maintenance, etc.), which includes technical liaison
and customer coordination, via contracting officer representative
functions.

3\. Manages, monitors, and represents IRM in negotiating with
contractors.

4\. Coordinates purchases and initiates maintenance contract orders for
Rural Development\'s computer and communications equipment in support of
Rural Development requirements.

5\. Plans, develops, and executes IRM budgets.

6\. Executes budget functions related to contracting, purchasing, and
technical approvals.

7\. Oversees all IRM related technical approvals.

8\. Tracks IRM personnel resources.

9\. Tracks and reports on IRM projects.

10\. Coordinates all IRM policy and planning activities (e.g., 5‑year
Strategic Systems IRM Plan and the Information Strategy Plan).

11\. Supports the systems prioritization process (Review Boards) in
accordance with Rural Development\'s benefit/cost and priority setting
mechanisms.

12\. Coordinates IRM responses to outside audits (OIG and (GAO) to
assure timely and accurate responses.

13\. Develops and maintains Rural Development management reports and
policy and procedures.

RD Instruction 2003-A

Exhibit A

Page 43

14\. Performs economic analysis activities, including technical
assistance for the preparation of requirements analysis, analysis of
alternatives, and benefit/cost analyses in accordance with internal and
external requirements for Rural Development initiatives.

15\. Coordinates with other Chief Information Officer organizations for
recommending and justifying major expenditures.

16\. Participates in the development of the Information Resource
Management Strategic Plan.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 44

## [07 15 04 0004 01 Information Technology Division]{.underline}

Is responsible to the Deputy Chief Information Officer for providing a
wide range of support services requiring specialized technical skill in
the areas of data administration, system integrity management, research
and development, and telecommunications.

[Assignment of Functions]{.underline}

1\. Develops and coordinates data administration policies and
procedures.

2\. Provides Rural Development data administration and data base
administration services.

3\. Maintains data dictionaries and repositories. Assists in the
development of Rural Development-wide enterprise models and data
dictionary, including standardizing data elements, source identification
uses, and data definitions of information contained in Rural
Development\'s Automated Information Systems to assure consistency of
data.

4\. Coordinates with other government agencies and outside organizations
to ensure maximum sharing of information and appropriate accessibility.

5\. Develops and implements Rural Development-wide configuration
management processes and change control procedures.

6\. Maintains the configuration management process to ensure control of
application software releases to production.

7\. Performs system integration (third‑party) testing.

8\. Provides specialized systems development support to Rural
Development developers.

9\. Analyzes, recommends, and implements application development
productivity tools to ensure optimal developmental efforts.

10\. Facilitates services to ensure efficient acquisition of accessible
technology for persons with disabilities.

RD Instruction 2003-A

Exhibit A

Page 45

11\. Provides customer service in the operation of the Information
Resources Management Staff Information Center and the St. Louis
Technology Support Lab.

12\. Identifies and evaluates emerging IRM and telecommunication
technology to support multi‑Agency program needs.

13\. Researches new and innovative methods to serve the information
needs of Rural Development customers.

14\. Coordinates with Customer Services and System Services to ensure
timely infusion of approved new technology.

15\. Provides technical leadership in the telecommunications discipline.

16\. Supports local customer administration of telecommunication systems
including system backups, password administration and aging, software
updates, and configuration management.

17\. Tests, evaluates, implements, and supports local and wide area
networks.

18\. Provides technical support to ensure customer availability of Rural
Development nationwide network of terminals and microprocessors.

19\. Coordinates Rural Development's telecommunications requirements,
monitors network performance, prepares cost and budget estimates, and
monitors actual usage compared to budget to assure optimal system
efficiency and effectiveness.

20\. Monitors performance of, and maintains and enhances the on‑line
teleprocessing systems to ensure optimal system efficiency and
effectiveness.

21\. Maintains and implements state-of-the-art telecommunications
technology.

22\. Coordinates with departmental entities, Rural Development\'s
customers, and external sources to ensure the accessibility of required
information.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 46

## [07 15 04 0004 02 Systems Services Division]{.underline}

[Assignment of Functions]{.underline}

A. Is responsible to the Deputy Chief Information Officer for planning,
organizing, directing, and controlling activities related to the system
life cycle management of Rural Development\'s Automated Information
Systems in compliance with Federal, Departmental, and multi-Agency
requirements. This area supports five separate customer areas. Each area
represents a portfolio of systems that support a business area. The
areas are:

1\. Rural Utilities Service,

2\. Rural Housing Service,

3\. Rural Business-Cooperative Service,

4\. Controller (Chief Financial Officer), and

5\. Administrative Services.

B. Each business area team performs the following functions:

> 1\. Coordinates with customers on the functional design for new
> additions and modifications to all automated systems to ensure
> requirements are met.
>
> 2\. Develops functional system design specifications for projects
> resulting from legislative, regulatory, and administrative changes,
> new hardware or software technology, and employee suggestions.
>
> 3\. Supports system development, provides functional expertise,
> recommends related policy, procedures, and forms; supports related
> training; and maintains a direct liaison with customers.
>
> 4\. Develops and maintains special purpose software to support Rural
> Development's requirements for administrative and management
> applications.
>
> 5\. Provides technical service and support for requirements analysis;
> systems design; software and documentation development; and systems
> testing, implementation, monitoring, and control. As part of this,
> facilitates joint application design, joint requirements planning,
> rapid application design, and rapid prototyping with customer
> representatives.

RD Instruction 2003-A

Exhibit A

Page 47

> 6\. Conducts analysis and prepares ad hoc reports from management
> information systems and accounting systems in support of Rural
> Development internal and external requirements.
>
> 7\. Plans, develops, and maintains Rural Development Executive
> Information System.
>
> 8\. Develops and maintains field office support systems.
>
> 9\. Prepares detailed customer acceptance test criteria as part of
> system test plans for use in testing applications software to ensure
> it meets customer requirements and for drafting documentation
> supporting the applications software.
>
> 10\. Develops and maintains the National Office support systems.
>
> 11\. Develops and maintains system, customer, and operating
> documentation.
>
> 12\. Manages the testing process, which includes responsibility to
> verify and document test findings, monitor corrections of
> discrepancies, facilitate redevelopment, and retesting.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 48

## [07 15 05 Assistant Administrator for Human Resources]{.underline}

## (Housed in RHS)

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator for Operations and
Management, for the overall planning, development, delivery,
implementation, management and coordination of personnel and human
resources support services for Rural Development agencies, staff, and
field offices.

2\. Provides leadership and coordination to the development of human
resources policies and programs for Rural Development agencies and
staffs. Provides direction to three subordinate divisions and one staff
in carrying out assigned responsibilities.

3\. Responsible for the establishment of recruitment, retention, and
development policies and programs supporting workforce diversity and
supports the Civil Rights Staff in the preparation of the affirmative
action and the Federal Equal Opportunity Recruitment Plan employment
plans.

4\. Provides administrative leadership in the implementation of
Executive Order 12871 establishing labor management partnerships and in
establishing cooperative labor and management relations.

5\. Develops program policy guidance and provides customer advisory
services on human resources management activities in the areas of
employment, staffing, classification, pay administration, and
performance management.

6\. Directs staff studies, special projects, and exercises oversight
responsibility to the evaluation of field office human resource
programs, services, and operations.

7\. Oversees the provision of direct operating personnel and transaction
processing services for the headquarters staffs and offices, including
Schedule C appointments and all field positions, GS-13 level and above.

8\. Provides liaison with NFC for personnel information and payroll
systems and personnel information reporting services required by USDA,
Office of Human Resources Management, and the Office of Personnel
Management (OPM).

9\. Oversees employee relations activities and programs including ethics
and conduct, personnel investigations, adverse action and discipline
cases, grievances, and Merit Systems Protection Board appeals.

RD Instruction 2003-A

Exhibit A

Page 49

10\. Oversees the development and evaluation of training and employee
development activities for Rural Development agencies and staffs.

11\. Maintains liaison and working relationships with key officials of
Rural Development\'s agencies, USDA staff offices, officials of other
Federal agencies, and others, to collaborate on matters of mutual
concern.

12\. Represents Rural Development agencies on Departmental, inter-
Departmental, and inter-agency task forces on matters affecting assigned
programs.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 50

## [07 15 05 0001 Headquarters Personnel Services Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator for Human Resources,
and through organizationally designated National Office service
branches, for providing full service personnel operational services, and
specialized advisory assistance and technical support to all Rural
Development agencies and staffs located in Headquarters, Washington,
D.C.

2\. Provides a full range of recruitment, staffing, and placement
services for all units serviced. This includes the processing of all
personnel actions by direct input into the NFC personnel and payroll
system and the exercise of quality control to insure accuracy and
timeliness of all personnel actions processed.

3\. Provides classification and management advisory services. Provides
supervisors and managers with information necessary for the preparation
of position descriptions, maintains and updates standardized position
descriptions relevant to specific agency programs, determines
appropriate classification of positions, implements new classification
standards, administers pay, and advises managers and supervisors on
position management issues.

4\. Assists supervisors and managers in assessing staffing needs;
developing career ladders; developing staffing plans; determining
recruitment sources; advertising and filling vacancies by agency merit
promotion or competitive methods; restructuring positions to achieve
workforce diversity by use of special employment programs and special
hiring authorities; and planning and implementing reorganizations,
downsizing initiatives, directed reassignments, and reduction-in-force
analysis.

5\. Provides retirement counseling in both the Civil Service Retirement
System and the Federal Employees Retirement System to all employees in
units serviced. Coordinates \"open season\" for the Federal Employees
Group Life Insurance, health benefits, and thrift savings programs.

6\. Provides employees with information, advice, and counsel, on matters
related to pay and leave administration including wage, salary, Federal
Employee Pay and Compensation Act and pay setting issues; leave and
leave sharing; tours of duty; flexible and compressed work schedules;
Title V and Fair Labor Standards Act overtime; time and attendance;
incentive/suggestion awards; and Office of Workers Compensation program.

RD Instruction 2003-A

Exhibit A

Page 51

7\. Provides advisory and counseling services in the area of employee
relations and processes formal actions as necessary related to issues of
conduct, performance, ethics, administrative grievances, appeals,
settlement agreements, alternative discipline, financial disclosure, and
Hatch Act provisions.

8\. Participates in pilot tests, special studies, and task force efforts
related to the development of new or standardized programs and
procedures for implementation across agency servicing sections.

9\. Maintains Official Personnel Folders for employees in units serviced
and provides orientation for new employees.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 52

## [07 15 05 0002 Human Resources Training Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator for Human Resources,
for the planning, development, implementation, and evaluation of
employee development and training programs and activities for the Rural
Development Agencies.

2\. Responsible for long-range planning efforts designed to assure
effective training and career development of Rural Development
employees.

3\. Works directly with Rural Development Agency Administrators and
staff in developing Rural Development training and employee development
policies, programs, and procedures to insure fulfillment of newly
identified or changing program needs and requirements. Participates with
Agency Administrators in preparing an annual training budget, and tracks
allocations and actual expenditures.

4\. Develops, implements, and evaluates contracted and in-house
developed training programs aimed at nationally recognized needs of
Rural Development employees.

5\. Coordinates participation in external training programs sponsored by
both Federal (USDA and OPM) and non-Federal providers.

6\. Responsible for development of general orientation and specialized
induction programs for all new Rural Development employees.

7\. Assesses and evaluates technology-based training methods and
techniques, video conferencing, and other state-of-the-art methods for
application in Rural Development Agencies training and employee
development programs and to provide for cost effective and efficient
delivery of training programs to a decentralized field structure.

8\. Develops and pilot tests evaluation and test design methodologies to
determine effectiveness of training programs and training media.

9\. Develops, conducts, and evaluates training on Rural Development\'s
automation and accounting systems, software, and processes.

RD Instruction 2003-A

Exhibit A

Page 53

10\. Provides technical expertise in the coordination and administration
of contracted training activities to Rural Development\'s procurement
and contracting office by preparing specifications, serving on technical
review panels, and serving as the contracting officer\'s representative
in the administration of a contract training activity.

11\. Serves as the centralized focal point for the establishment and
maintenance of Rural Development\'s calendar for meetings and
conferences. Assists in meeting and conference facilitation process by
obtaining space, arranging hotel accommodations, insuring availability
of audio-visual equipment, and recommending speakers and facilitators.

12\. Maintains liaison and working relationships with key officials in
Rural Development agencies, USDA, OPM, officials of other Federal
agencies and private training vendors, and collaborates on matters
related to training and employee development activities.

13\. Represents the Rural Development agencies on Departmental,
inter-Departmental, and inter-agency task forces.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 54

## [07 15 05 0003 Mission Area Personnel Services Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator for Human Resources,
and participates with the Administrators and Assistant Administrators of
RHS, RBS and RUS, and their staffs in the planning, development,
implementation, and evaluation of human resources policies, programs,
and procedures which facilitate the efficient and effective delivery of
personnel services to all employees.

2\. Coordinates special projects, studies, and special assignments
related to personnel and human resources functions for the purpose of
developing and recommending improvement, increasing productivity,
resolving problems, and implementing and evaluating existing programs
and new initiatives.

3\. Responsible for the development, measurement, and evaluation of
customer service goals and accomplishments.

4\. Serves as the first level for classification appeal decisions made
at the State or Headquarters operational servicing level.

5\. Responsible for participating in efforts designed to increase the
application of computer technology to human resource activities,
especially through the development, modification, and evaluation efforts
to enhance delivery of reports, provision of timely information to
various customers, and to ensure the quality and timeliness of
information support. Develops standardized reports to relieve the burden
from servicing teams and to facilitate meeting external reporting
requirements.

6\. Prepares staff papers, statistical and narrative reports, handbooks,
operational procedures, and briefing documents on a variety of
personnel, administrative, and program subjects to address management
concerns, present alternative approaches, and satisfy internal and
external reporting requirements.

7\. Reviews, analyzes, and prepares comments and recommendations, and
consolidates Rural Development headquarters and field responses on OPM,
USDA, and mission area reports and recommended regulatory changes.
Assesses the impact of new regulations and program requirements.
Develops user friendly implementing procedures, systems, and guidance.

RD Instruction 2003-A

Exhibit A

Page 55

8\. Coordinates activities requiring the combined efforts of operational
servicing units, Human Resources Divisions, program Agency
Administrators, Rural Development administrative service units,
Departmental, Federal, and private sector organizations.

9\. Shares the responsibility with other Human Resources Divisions in
providing leadership, guidance, and direction in the planning,
development, implementation and evaluation of personnel programs, and
activities to determine the overall effectiveness in meeting program
objectives and identifying areas and methods for improving delivery of
human resource operations and programs. Provides staff role in support
of these objectives.

10\. Provides staff assistance, advice, and technical guidance, and
consulting services to management officials and personnel specialists on
personnel matters including personnel policy, regulatory, and procedural
issues to meet the needs of divisions, Rural Development\'s agencies,
and field structure.

11\. Provides a full range personnel operational services, comparable to
National Office Personnel Servicing Branches, to all headquarters
employees located in St. Louis, Missouri.

12\. Provides advisory services requested by Human Resources staff
located in each State Office. Coordinates development of information
resources, instructions, and on-site visits with the National Office.
Schedules and participates in the conduct of Personnel Management
Evaluation Reviews of State human resources activities.

13\. Maintains liaison and working relationships with key officials of
Rural Development\'s agencies, USDA, OPM, officials of other Federal
agencies, and others, and collaborates on matters of mutual concern.
Represents Rural Development\'s agencies on Departmental,
inter-Departmental, and inter-agency task forces on matters affecting
the overall program.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 56

## [07 15 06 Office of Communications]{.underline}

## (Housed in RHS)

## 

While housed in RHS for budget and accounting purposes, this staff is
responsible to the Deputy Under Secretary for O&M for the development
and institution of plans, procedures, and policies necessary to provide
communication and information services to the Rural Development mission
area Agencies and the Under Secretary\'s staff, and for such other
activities as the Deputy Under Secretary for O&M shall prescribe from
time to time.

[Assignment of Functions]{.underline}

1\. Serves in a liaison capacity with Rural Development\'s Agencies and
the Under Secretary\'s office. Provides information and communications
support. Plans for future communications in rural initiatives and the
Rural Development mission area.

2\. Informs employees, other agencies, special interest groups, and
others of services and products available.

3\. Maintains current information and contacts in rural housing and
community development. Attends program specific briefings and meetings,
maintains a constituent data base, and conducts minority outreach.

4\. Administers a public information and media center responsible for

media inquiries, news releases, program announcements, media advisories,
and information retrieval. Assists State Directors and field offices
with their efforts to collect and disseminate information. Coordinates
training and provides guidance to Public Information Coordinators.

5\. Prepares, produces, and distributes newsletters, publications,
brochures, and speeches. Produces an in-house newsletter to provide
Rural Development information to all mission area employees. Produces
and/or reviews Rural Development\'s informational publications.

6\. Maintains liaison and working relationships with the Office of
Communications, OCR, OGC, and other Departmental units involved in
Congressional relations and public information.

7\. Conducts studies and surveys to determine the effectiveness of the
communications efforts and identifies areas where communications can be
improved.

RD Instruction 2003-A

Exhibit A

Page 57

## RURAL HOUSING SERVICE

## 

## [07 11 Office of the Administrator]{.underline}

## 

A. [Assignment of Functions]{.underline}

1\. Responsible to the Under Secretary, Rural Development, for
implementing and administering the programs and support functions of the
RHS which provide assistance to rural Americans and their communities in
obtaining adequate and affordable housing and having access to needed
community facilities.

2\. Assists the Under Secretary in carrying out the Secretary\'s
responsibility for leadership and coordination of national and local
Rural Development efforts.

3\. Oversees the management and administration of RHS programs in the
designated State Offices.

4\. Represents the Secretary and Under Secretary with Congress, OMB,
other Federal and State agencies, special interest groups, and the
general public.

5\. Leads special projects and ad hoc task forces and coordinates
special outreach programs with the assistance of program division staffs
to assure that the Administration\'s objectives on diversity and
outreach are achieved.

6\. Assures that public information and activities are coordinated
between RHS and departmental public affairs offices and that such
activities reflect outreach programs and technical assistance efforts on
the part of RHS to improve the quality of life for rural America.

B. [Availability of Information]{.underline}

Information concerning RHS may be obtained from the Office of
Communications, Operations and Management, Rural Development, U.S.
Department of Agriculture, Stop Code 0705, 1400 Independence Avenue,
SW., Washington, D.C. 20250-0705.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 58

C. [Regulations]{.underline}

Regulations governing RHS programs may be found in Title 7, Code of
Federal Regulations, parts 1800 through 2054 and 3500 through 3599.

D. [Historical Documents]{.underline}

For the creation of RHS, see Title II of Pub. L. 103-354, the Department
of Agriculture Reorganization Act of 1994 (7 U.S.C. 6943).

\(1\) the Consolidated Farm and Rural Development Act, as amended\
(7 U.S.C. 1921 [et]{.underline} [seq]{.underline}).

\(2\) Title V, Housing Act of 1949, as amended (42 U.S.C 1471
[et]{.underline} [seq]{.underline}).

RD Instruction 2003-A

Exhibit A

Page 59

## [07 11 00 0001 Legislative Affairs Staff]{.underline}

[Assignment of Functions]{.underline}

1\. While housed in RHS for budget and accounting purposes, the staff
director is responsible to the Deputy Under Secretary for O&M for
tracking legislation concerning Rural Development. Staff covers and
reports on relevant hearings. Drafts Rural Development mission area
testimony and coordinates its clearance with OGC, OCR, OBPA, other USDA
agencies and OMB. Prepares witnesses and provides staff for hearings and
markups. Drafts responses to post-hearing questions and coordinates
clearance with OGC, OCR, OBPA, other USDA agencies, and OMB.

2\. Maintains a close working relationship with individual congressional
offices. Responds to information requests and casework. Reviews
correspondence. Briefs staff and Congressional members on the Rural
Development matters(legislative and regulatory). Coordinates Rural
Development project announcements with field offices, program staffs,
and Office of Congressional Relations (CR).

3\. Coordinates Rural Development\'s legislative activities with OGC,
OCR, OBPA, other USDA agencies, and OMB. Leads the preparation and
clearance of Rural Development\'s annual legislative program. Prepares
or contributes to legislative reports, pending legislation and enrolled
bills, veto messages, and legislative proposals. Develops and implements
legislative strategy, in consultation with the Under Secretary and OCR.

4\. Coordinates the development, programmatic content and production of
materials in support of Rural Development programs and the legislative
agenda for Congress and outside interests, including brochures, speeches
for the Under Secretary and other USDA officials, trip briefings,
memoranda and background papers, press releases, and other public
information materials.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 60

## [07 11 00 0003 Program Support Staff]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator for monitoring managerial and
technical effectiveness of RHS programs. Coordinates review and analysis
of legislation, Executive Orders, OMB circulars, and Department
regulations for their impact on Agency programs. Evaluates field
operations to determine the appropriateness and effectiveness of current
and proposed policies and procedures.

2\. Develops, implements, interprets, and coordinates architectural and
environmental policies, regulations and guidelines of the Agency's
Single Family Housing, Multi-Family Housing, and Community Facility
programs.

3\. Acts as the Agency's liaison with other federal agencies for
effective implementation of legislation on technical issues. Acts as the
Agency's contact point for the public interested in the Agency's
architectural and environmental resources, site and building design,
cost management, construction contracts, disabled accessibility, indoor
air quality, lead-based paint, metrication, and thermal performance.

4\. Provides a wide range of technical and professional advice to Agency
officials in support of architectural and environmental policies and
procedures under relevant federal laws and Executive Orders. Assists
program managers in complying with architectural and environmental
requirements.

5\. Evaluates and recommends solutions to land use planning, design,
construction, and other technical problems.

6\. Provides reporting and record-keeping services for environmental
audits and mandated Congressional reports on hazardous waste sites.
Staff responsibilities also include managing RHS's Hazardous Waste
Management Fund in cooperation with the Department.

7\. Develops and maintains a library of technical standards and
references essential to the orderly operation of Agency programs.

8\. Develops training manuals and conducts training on architectural and
environmental issues, program loan costs funds, and decision support
system development.

RD Instruction 2003-A

Exhibit A

Page 61

9\. Coordinates the Agency Debarment and Suspension process. Maintains
liaison with the Under Secretary's staff regarding anti-lobbying
restrictions and drug-free workplace requirements.

10\. Provides liaison with the Budget Division in formulating the Agency
budget and directing its execution. Provides budget analysis to assist
the Administrator and program managers in assessing budgetary impacts on
program delivery. Coordinates and tracks funds control for National
Office program managers.

11\. Coordinates and tracks the use of Program Loan Cost Expense funds.
Coordinates the process for allocating loan and grant program funds (RD
Instruction 1940-L).

12\. Plans and directs program analytical and program management support
for the formulation and execution of the Agency budget. Develops
estimates of program resource requirements, analyses of the impact of
varying funding levels on program delivery and policy implementation,
and alternatives for top management decisions.

13\. Assists and coordinates Agency activities related to strategic
plans, annual performance plans, and performance measures as required by
the Government Performance and Results Act (GPRA). Serves as liaison
with appropriate Rural Development staffs in coordinating strategic
planning and GPRA activities.

14\. Provides program managers with skilled staff support to access,
analyze, and interpret Agency data and data available from other
sources. Provides analysis of Bureau of Census data.

15\. Develops specialized tools to manage programs, improve program
operations, and improve program efficiency.

16\. Develops mathematical and statistical models to assist program
managers with the analysis of program data and applying the analysis to
make sound decisions.

17\. Collaborates with program managers to identify needed decision
support systems and to apply rapid prototyping techniques in decision
support system development.

18\. Develops methods and techniques of analyzing data, using Geographic
Information Systems and other advanced data management systems, and
presenting results in a format which enhances the ability of program
managers to interpret the information.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 62

19\. Interacts with other information systems' staffs and coordinates
systems development and changes. Coordinates specialized automation work
stations for State Office Architects and Engineers.

20\. Maintains the Agency's Internet "Home Page." Coordinates the
process among Program divisions for updating Home Page information.

RD Instruction 2003-A

Exhibit A

Page 63

## 

## 

## [07 12 Office of the Deputy Administrator, Single Family Housing]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator for the development of plans and
the implementation of plans, procedures, and policies necessary for the
efficient and effective management of the Agency\'s Single Family
Housing programs, which extend supervised housing credit to rural and
small town people of limited resources, thus providing an opportunity to
have decent housing in an acceptable environment, and for other such
activities as the Administrator may prescribe from time to time.

2\. Provides executive leadership, formulates and coordinates policies
and provides direction in carrying out Single Family Housing and
technical assistance programs in all States, the Commonwealth of the
Northern Mariana Islands, the Federated States of Micronesia, the
Republic of Palau, the Republic of the Marshall Islands, American Samoa,
Guam, the Commonwealth of Puerto Rico, and the U. S. Virgin Islands.

3\. Provides guidance and direction for Single Family Housing programs
through three divisions: Single Family Housing Processing Division;
Single Family Housing Servicing and Property Management Division, and
Single Family Housing Centralized Servicing Center in St. Louis, Mo.

4\. Administers and manages sections 502 and 504 Rural Housing direct
and guaranteed loan and grant programs, Rural Housing and Self-Help Site
loans, the Self-Help Technical Assistance grant program, Housing
Application Packaging and Technical and Supervisory Assistance grants
and other programs as prescribed by the Administrator, RHS.

5\. As a representative of the Administrator, RHS, meets with Members of
Congress, high level officials of other Federal and State agencies,
special interest groups, and the general public to discuss program
requirements in general or to explain or defend the Agency\'s position
taken on housing issues or anticipated policy changes.

6\. Works closely with other program divisions and staffs, the OIG, OGC,
and with key officials in various phases of work, operating problems,
individual problems, individual cases, and procedural and other matters
having interrelated application or mutual concern.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 64

## [07 12 00 0001 Single Family Housing Processing Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Single Family Housing,
for the development and nationwide implementation of policies on
processing Single Family Housing direct and guaranteed program loans,
and other such activities as the Deputy Administrator may prescribe from
time to time. The Division also provides direction in the following:
Rural Housing Targeted Area Set-Aside; debarments; section 502 Direct
loans; section 502 Guaranteed loans; payment assistance; section 504
Loans and Grants; title clearance and loan closing; site/subdivision
development; receiving and processing applications; Technical Assistance
Grants; Deferred Mortgage Payment Program; site loans; construction
defects; credit reports; appraisals; Manufactured Housing; coordinated
assessment reviews; Home Buyer\'s Counseling/Education Program; adverse
decisions and appeals; allocation of loan and grant program funds; and
housing application packaging grants.

2\. For each program, implements current and long-range plans, policies,
and procedures for administering the programs and evaluating the
effectiveness of Agency goals and objectives.

> 3\. Provides direction and guidance to State Office personnel in
> resolving complex problems of program administration. Reviews and
> provides guidance and authorization to State Directors on loans and
> grants of a complex and precedent setting nature or in excess of the
> State Director\'s approval authority.
>
> 4\. Conducts program evaluations to ensure State program operations
> are being effectively carried out and are consistent with National and
> State loan-making policies. Identifies national program weaknesses,
> makes recommendations for improvements in operating efficiency, and
> identifies and proposes corrective actions.
>
> 5\. Incorporates Administration policy direction into existing
> procedures through notices to field staff and regulatory amendments.
>
> 6\. Initiates the planning, developing, and conducting of training
> programs for State and Local field office employees on assigned
> programs.

RD Instruction 2003-A

Exhibit A

Page 65

> 7\. As representative of the Administrator, meets with Members of
> Congress, high level officials of other Federal and State agencies,
> special interest groups, and the general public to discuss the
> policies and regulations of the assigned programs in general and to
> explain or defend the Agency\'s position taken on program issues or
> anticipated policy changes.
>
> 8\. Works closely with other program divisions and staffs, OIG, OGC,
> GAO, and with key officials on program issues and operating problems.
>
> 9\. Conducts lender reviews to ensure the guaranteed Rural Housing
> program is being delivered with the required servicing to afford the
> maximum assistance to rural America with the minimum amount of losses.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 66

## [07 12 00 0002 Single Family Housing Servicing and Property]{.underline}

## [Management Division]{.underline}

> [Assignment of Functions]{.underline}
>
> 1\. Is responsible to the Deputy Administrator, Single Family Housing,
> for the development and implementation of nationwide policies for
> servicing RHS's multi-billion dollar portfolio of Single Family
> Housing loans, and managing and selling Single Family Housing
> inventory properties as acquired by the Agency, and for such other
> activities as the Deputy Administrator may prescribe from time to
> time.
>
> 2\. Provides guidance to State and Local Office personnel in the
> effective management and disposition of acquired property.
>
> 3\. Conducts program evaluations to ensure that State program
> operations are being effectively carried out as planned and are
> consistent with National and State loan servicing policies and
> procedures. Identifies program weaknesses, makes recommendations for
> improvements in operating efficiency, and identifies the corrective
> action to be taken. Provides technical support to field offices
> regarding policies, procedures, and evaluation prior to, during, and
> after conducting National Internal Reviews (NIRs). Follows up with
> field offices to assure accomplishment of the corrective action.
>
> 4\. Incorporates policy issuances into existing procedures. Prepares
> notices and amendments for issuance to the field organization, and
> provides technical advice and assistance to National and State Office
> employees, as well as to the Centralized Servicing Unit in St. Louis,
> Missouri.
>
> 5\. Initiates the planning, development, and implementation of
> training programs for State and Local Office employees on assigned
> programs.
>
> 6\. Reviews, analyzes, and recommends action to be taken on loan
> servicing and property management cases requiring the prior clearance
> from the National Office. Resolves or recommends the disposition of
> problem cases submitted for technical review and approval by higher
> authority.

RD Instruction 2003-A

Exhibit A

Page 67

> 7\. As a representative of the Administrator, meets with Members of
> Congress, high level officials of other Federal and State agencies,
> special interest groups, and the general public to discuss the Housing
> program loan servicing and property management requirements in general
> or to explain or defend the Agency position taken on program issues or
> anticipated policy changes.
>
> 8\. Works closely with other program area staffs, OIG, OGC, and with
> key officials on issues concerning Single Family Housing.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 68

## [12 00 0003 Single Family Housing Centralized]{.underline}

## [Servicing Center - St. Louis, Missouri]{.underline}

[Assignment of Functions]{.underline}

> 1\. Is responsible to the Deputy Administrator, Single Family Housing,
> for the development and implementation of plans, procedures, and
> policies necessary for the operation of the central unit in charge of
> centrally servicing RHS's multi-billion dollar portfolio of Single
> Family Housing loans.
>
> 2\. Implements current long range plans, policies, and procedures for
> servicing actions on outstanding loans, including administering the
> Agency\'s interest credit or payment assistance renewals; performing
> escrow activities for real estate taxes and property hazard insurance;
> overseeing collection of loan payments, granting of interest credit
> and payment assistance and moratoria as necessary to be responsive to
> borrowers\' change of circumstances and related appeals, assumption of
> loans or sale of security property (including recapture of subsidy
> granted on the loan), and other problems which arise during a
> borrower\'s ownership.
>
> 3\. Works closely with other program area staffs in the National
> Office, OIG, OGC, and with key officials on various phases of Single
> Family Housing concerns.
>
> 4\. Responsible for the design, development, implementation,
> operation, and maintenance of a loan origination and servicing system
> in compliance with established policy guidelines, e.g., USDA, OMB,
> Treasury, etc.
>
> 5\. Maintains loan origination and servicing system which provides
> financial data for the Government-wide standard general ledger.
>
> 6\. Participates in Rural Development IRM review and planning
> activities to ensure adequate consideration is given to loan
> origination and servicing requirements.
>
> 7\. Develops, implements, and maintains an effective customer service
> program for borrowers serviced by the Centralized Servicing Center.

RD Instruction 2003-A

Exhibit A

Page 69

## [07 13 Office of the Deputy Administrator, Multi-Family Housing]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator for the development and
implementation of plans, procedures, and policies necessary for the
efficient and effective management of RHS's Multi-Family Housing
programs, which extend supervised housing credit to provide rural
residents an opportunity to have decent, safe, and sanitary rental
housing, and for other such activities as the Administrator may
prescribe from time to time.

2\. Provides executive leadership, formulates and coordinates policies
and provides direction in carrying out the Multi-Family Housing and
technical assistance programs in all States, the Commonwealth of the
Northern Mariana Islands, the Federated States of Micronesia, the
Republic of Palau, the Marshall Islands, American Samoa, Guam,
Commonwealth of Puerto Rico, and the U. S. Virgin Islands.

3\. Administers and manages the Section 515 Rural Rental Housing, Rural
Cooperative and Congregate Housing Programs, Section 521 Rental
Assistance, Farm Labor Housing loan and grant programs, Housing
Preservation Grants, rural housing vouchers, Housing Application
Packaging Grants, and other programs as prescribed or the Administrator,
RHS.

4\. Provides guidance and direction for multi-family programs through
two divisions: the Multi-Family Housing Processing Division and the
Multi-Family Housing Portfolio Management Division.

5\. As a representative of the Administrator, meets with Members of
Congress, high level officials of other Federal and State agencies,
special interest groups, and the general public to discuss program
requirements in general or to explain the Agency position taken on
housing issues or anticipated policy changes.

6\. Works closely with other program divisions and staffs, OIG, OGC,
GAO, and key officials on Multi-Family Housing concerns.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 70

## [07 13 00 0001 Multi-Family Housing Processing Division]{.underline}

## 

[Assignment of Functions]{.underline}

> 1\. Is responsible to the Deputy Administrator, Multi-Family Housing,
> for the development and nationwide implementation of policies for the
> efficient and effective management of the Multi-Family Housing
> program, and other such activities as the Deputy Administrator may
> prescribe from time to time. The Division manages the following
> program areas: elderly and family rental housing, Farm Labor Housing
> loans and grants, outreach contacts, congregate facilities, Housing
> Preservation Grants, cooperative housing, rural housing vouchers,
> appraisals, Congregate Housing Services Grants, Rental Assistance,
> Housing Application Packaging Grants, targeted area and nonprofit set
> asides, Multi-Family Housing suspensions and debarments, title
> clearance and loan closing, allocation and monitoring of loan and
> grant funds, adverse decisions and appeals, commercial credit reports,
> individual credit reports, and, site development.
>
> 2\. For each program, implements current and long-range plans,
> policies, and procedures for administering the programs and evaluating
> the effectiveness of Agency goals and objectives. Such policies and
> procedures are based on statutes authorizing the respective programs.
>
> 3\. Provides direction and guidance to State Office personnel in
> resolving complex problems of program administration. Reviews and
> provides guidance and authorization to State Directors on loans and
> grants of a complex or precedent setting nature, or loans in excess of
> the State Director\'s approval authority.
>
> 4\. Conducts program evaluations to ensure State program operations
> are being effectively carried out and are consistent with National and
> State loan making policies. Identifies national program weaknesses,
> makes recommendations for improvements in operating efficiency, and
> identifies and proposes corrective actions.
>
> 5\. Incorporates Administration policy direction into existing
> procedures through notices to field personnel and regulatory
> amendments.
>
> 6\. Initiates the planning, developing, and conducting of training
> programs for State and Local field offices employees on assigned
> programs.

RD Instruction 2003-A

Exhibit A

Page 71

> 7\. As representative of the Administrator, meets with Members of
> Congress, high level officials of other Federal and State agencies,
> special interest groups, and the general public to discuss the
> policies and regulations of the assigned programs in general and to
> explain the Agency position taken on program issues or anticipated
> policy changes.
>
> 8\. Works closely with other program divisions and staffs, OIG, OGC,
> GAO, and key officials on Multi-Family Housing program issues and
> operating problems.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 72

## [07 13 00 0002 Multi-Family Housing Portfolio Management Division]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Multi-Family Housing,
for the development and institution of the plans, procedures, and
policies necessary for the efficient and effective management and
servicing of the nationwide Multi-Family Housing programs, and other
such activities as the Deputy Administrator may prescribe from time to
time. The Division is responsible for ensuring the delivery of services
needed to support affordable, modest, decent, safe, and sanitary housing
units to eligible tenants and the orderly repayment of Multi-Family
Housing loan debt.

2\. Implements current and long range plans, policies, and procedures
for administering the servicing of all Rural Rental Housing loans, Labor
Housing loans and grants, and Rental Assistance or similar tenant
subsidies for servicing and housing preservation activities.

3\. Conducts program evaluations to ensure that State program operations
are being effectively carried out as planned and are consistent with
National and State loan making and servicing policies and procedures.
Identifies program weaknesses, makes recommendations for improvements in
operating efficiency and identifies the corrective action to be taken.
Follows up with field offices to assure accomplishment of the corrective
action.

4\. Incorporates policy issuances into existing procedures. Prepares
notices and amendments for issuance to the field organization, and
provides technical advice and assistance to National, State and Local
employees.

5\. Initiates the planning, developing, implementing, and conducting of
training programs for State and Local office employees on assigned
programs.

6\. Reviews, analyzes and recommends action to be taken on loan
servicing cases requiring prior clearance of the National Office.
Receives or recommends the disposition of problem cases submitted for
technical review and approval by higher authority. Provides technical
and overall policy guidance as it relates to Multi-Family Housing
programs on servicing issues.

RD Instruction 2003-A

Exhibit A

Page 73

7\. Initiates the development of administrative tools to help manage the
Multi-Family Housing program. Works with the Program Support Staff to
assure that automated systems and tools meet program needs.

8\. As a representative of the Administrator, meets with Members of
Congress, high level officials of other Federal and State agencies,
special interest groups, and the general public to discuss the
Multi-Family Housing program loan servicing requirements in general or
to explain or defend the Agency\'s position taken on program issues or
anticipated policy changes.

9\. Works closely with other program divisions and staffs, OIG, OGC,
GAO, and key officials on Multi-Family Housing program issues and
operating problems.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 74

## [07 14 Office of the Deputy Administrator, Community Programs]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator for overseeing the
administration and management of a broad range of Community Facilities
loans, grants, and other assigned programs such as, but not limited to:
hospitals and nursing homes, police and fire stations, libraries,
schools, and adult and child care centers, etc. This office is also
responsible for policy development, fund distribution, processing, and
servicing of loans and grants.

2\. Monitors and evaluates the administration of loan and grant programs
on a nationwide basis.

3\. Maintains liaison with other Federal agencies, commercial lending
organizations, and special interest organizations relating to Rural
Development on a national basis.

4\. As a representative of the Administrator, meets with Members of
Congress, high level officials of other Federal and State agencies,
special interest groups, and the general public to discuss program
requirements in general or to explain the Agency position taken on
community facilities issues or anticipated policy changes.

5\. Works closely with other program divisions and staffs, OIG, OGC,
GAO, and key officials on community facilities program issues and
operating problems.

RD Instruction 2003-A

Exhibit A

Page 75

(Revision 1)

## [07 14 00 0001 Community Programs Loan Processing Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Community Programs, for
the overall administration, policy development, fund distribution, and
processing of Community Facilities loans and grants and other loan and
grant programs assigned to the Division. (Revised 07-19-99, SPECIAL PN.)

2\. Maintains and controls fund allocations for direct and guaranteed
Community Facilities loans and grants. (Revised 07-19-99, SPECIAL PN.)

3\. Reviews large and unusually complex loan dockets and concurs or
rejects field office recommendations.

4\. Maintains liaison with St. Louis Office relating to fund allocations
and obligations.

5\. Incorporates Administration policy direction into existing
procedures through notices to field personnel and regulatory amendments.

6\. As a representative of the Administrator, meets with Members of
Congress, high level officials of other Federal and State agencies,
special interest groups, and the general public to discuss the policies
and regulations of the assigned programs in general and to explain the
Agency position taken on program issues or anticipated policy changes.

7\. Maintains quality control of programs assigned to the Division and
takes corrective action, as needed.

8\. Provides technical assistance to field staff.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 76

(Revision 1)

## 

## 

## [07 14 00 0002 Servicing and Special Authorities Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Community Programs, for
the overall administration, policy development, processing and servicing
of the Community Facilities loan and grant programs, as well as other
programs assigned to the Division.

2\. Conducts program evaluations to ensure that State program operations
are being effectively carried out as planned and are consistent with
National and State loan making and servicing policies and procedures.
Identifies program weaknesses, makes recommendations for improvements in
operating efficiency and identifies corrective actions to be taken.
Follows up with field offices to assure accomplishment of the corrective
action.

3\. Administers and services Nonprofit National Corporation loans and
grants.

4\. Reviews and concurs or requests proposed servicing actions submitted
by field offices.

5\. Conducts trend analysis of loan and grant programs and
delinquencies.

6\. Develops and monitors the effectiveness of the field outreach
program.

7\. Develops regulations relating to loan servicing and grants.

8\. Monitors servicing actions on Community Programs loans.

9\. Provides technical advice and guidance to field staff.

RD Instruction 2003-A

Exhibit A

Page 77

## RURAL UTILITIES SERVICE

## [15 11 Office of the Administrator]{.underline}

## 

A. [Assignment of Functions]{.underline}

1\. Is responsible to the Under Secretary, Rural Development, for
managing and administering the programs and support functions of RUS to
provide financial and technical support for rural infrastructure, to
include electrification, telecommunications, clean drinking water, and
water disposal systems pursuant to the Consolidated Farm and Rural
Development Act, as amended (7 U.S.C. 1921 [et]{.underline}
[seq]{.underline}.), and the Rural Electrification Act of 1936, as
amended (7 U.S.C. 901 [et]{.underline} [seq]{.underline}.)

2\. Develops and implements strategic plans and policies concerning the
administration of the Rural Electrification Act of 1936, as amended.

3\. Serves as Governor of the Rural Telephone Bank (RTB) and, as such,
exercises and performs all functions, powers, and duties of the
telephone Bank (7 U.S.C. 944). The RTB is managed by a 13-member board
of directors, and its ongoing activities are carried out by employees of
RUS and OGC.

4\. Administers a program of loans and grants to public bodies,
nonprofit corporations, cooperatives, and Indian tribes to finance the
construction of water and waste disposal facilities to serve persons in
rural areas.

5\. Assists the Under Secretary in providing leadership and coordination
to National and local rural economic and community development efforts.

6\. Oversees the administration and delivery of Agency programs in the
designated State Offices.

7\. Represents the Secretary and Under Secretary with Congress, OMB,
other Federal and State agencies, special interest groups, and the
general public.

8\. Assures achievement of the Administration\'s objectives on diversity
and outreach in program administration and delivery.

9\. Assures that public information and activities are coordinated
between RUS and Departmental public affairs offices, and that such
activities reflect outreach, programs, and technical assistance efforts
on the part of RUS.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 78

B. [Availability of Information]{.underline}

Information concerning RUS may be obtained from the Office of
Communications, Operations and Management, Rural Development,\
U. S. Department of Agriculture, Stop Code 0705, 1400 Independence
Avenue, SW., Washington, DC 20250-0705.

C. [Regulations]{.underline}

Regulations governing RUS may be found in Title 7, Code of Federal
Regulations, parts 1600, 1700, and 1800-2054.

D. [Historical Documents]{.underline}

For the creation of the RUS see Title II of Pub. L. 103-354, the
Department of Agriculture Reorganization Act of 1994 (7 U.S.C. 6942).

RD Instruction 2003-A

Exhibit A

Page 79

## [15 11 01 Borrower and Program Support Services]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator\'s Office for planning and
carrying out a variety of program and administrative services in support
of all RUS programs, and provides expert advisory service and
coordination for the Administrator through the following three
professional staff groups:

2\. The Administrative Liaison Staff advises the Administrator and other
key RUS officials on management issues and policies relating to human
resources, EEO, labor-management partnership, administrative services,
travel management, automated information systems, and administrative
budgeting and funds control. Serves as a liaison for the Administrator
with the consolidated Operations and Management organization on these
and all other administrative management issues. Acts for the
Administrator in providing ongoing administrative oversight to the other
two staffs in this organization.

3\. The Program Accounting Services Division develops and evaluates the
accounting systems and procedures of Electric, Telecommunications, and
Water and Wastewater borrowers; assures that accounting policies,
systems, and procedures meet regulatory, Departmental, GAO, OMB, and
Treasury Department requirements; examines borrowers' records and
operations, and reviews expenditures of loans and other funds; develops
audit requirements, and approves Certified Public Accountants to perform
audits of borrowers.

4\. The Financial Services Staff evaluates the financial conditions of
troubled borrowers; negotiates settlements of delinquent loans to
satisfy borrowers, lenders, and Government interests; and makes
recommendations to program Assistant Administrators on ways to improve
the financial health of borrowers.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 80

## [15 12 Assistant Administrator - Electric Program]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator for directing and coordinating
the Rural Electrification program of RUS nationwide.

2\. Participates with the Administrator, Deputy Administrators, and
other officials in planning and formulating the programs and activities
of the Agency.

3\. Develops, maintains, and implements regulations and program
procedures on processing and approving loans and loan-related activities
for the Nation\'s rural electric borrowers.

4\. Serves as the principal advisor to the Administrator on statistics
and proposed legislation affecting the Rural Electrification program.

5\. Serves as the Agency's expert on rural electrification matters, and
represents the Agency in that capacity in dealing with State and local
officials, industry associations, other Federal agencies and in
congressional testimony.

RD Instruction 2003-A

Exhibit A

Page 81

## [15 12 01/02 Electrical Regional Divisions]{.underline}

## 

[Assignment of Functions]{.underline}

1\. These two divisions are responsible to the Assistant
Administrator-Electric Programs for administering the Rural
Electrification program in specific geographic areas and serving as the
single point of contact for all distribution borrowers.

2\. The divisions provide guidance to borrowers on RUS loan policies and
procedures, and make recommendations to the Administrator on borrower
applications for RUS financing.

3\. The divisions also assure that power plant, distribution, and
transmission systems and facilities are designed and constructed in
accordance with the terms of the loan and proper engineering practices
and specifications.

4\. Maintains oversight of borrower rate actions. Provides guidance to
borrowers on the environmental aspects of the design, construction, and
operation of their systems, supplemental power resources, and loan and
energy management. Maintains necessary oversight of borrowers\'
management and technical operations and practices to assure the security
of the Government\'s loans.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 82

## [15 12 03 Power Supply Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator-Electric Program for
administering the Rural Electrification program with regard to power
supply borrowers nationwide and serves as primary point of contact
between RUS and all such borrowers.

2\. Develops and maintains an effective and efficient loan processing
program which is responsive to Rural Electrification Act purposes.

3\. Develops and administers engineering and construction policies
related to planning, design, construction, operation, and maintenance
for power supply borrowers.

4\. Maintains a continuing financial and management overview of power
supply borrowers to assure that such borrowers\' operations are
consistent with sound fiscal policies and procedures, loan contracts,
mortgage and policy requirements, and loan security.

RD Instruction 2003-A

Exhibit A

Page 83

## [15 12 04 Electric Staff Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator-Electric Program for
engineering activities related to the design, construction, and
technical operations and maintenance of power plants, distribution of
power, and transmission systems and facilities, including load
management and communications.

2\. Develops Agency engineering practices, policies, guidelines, and
technical data relating to electric borrowers\' systems.

3\. Performs staff assignments and provides guidance on matters relating
to fuels for electric generating stations and environmental laws and
regulations.

4\. Develops criteria and techniques for evaluating the financing and
performance of electric borrowers; and develops and maintains financial
expertise on the distribution and power supply loan program, and retail
and wholesale rates.

5\. Provides advice and assistance to the Regional Offices, and as
requested, to borrowers on the above functions and responsibilities.
Maintains liaison with other Government agencies, utilities, industry
officials, and professional organizations on the above matters.

6\. Is responsible for the development of engineering regulations,
bulletins, and staff instructions for the electric program.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 84

## [15 13 Assistant Administrator - Telecommunications Programs]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator for directing and coordinating
the National Rural Telecommunications, Distance Learning, and
Telemedicine programs of RUS.

2\. Participates with the Administrator and Deputy Administrator and
other officials in planning and formulating the programs and activities
of RUS.

3\. Assistant Administrator, Telecommunications Programs, serves as
Assistant Governor of the RTB and is responsible for the day-to-day
activities of the RTB. Develops, maintains, and implements regulations
and program procedures on the processing and approval of grants, loans,
and loan-related activities for all rural telecommunications borrowers
and grant recipients.

4\. Serves as the principal advisor to the Administrator on statistics
and proposed legislation affecting the Agency's telecommunication
programs.

5\. Serves as RUS\'s expert on telecommunications matters, and
represents the Agency in that capacity in dealing with State and local
officials, industry associations, other Federal agencies, and in
Congressional testimony.

RD Instruction 2003-A

Exhibit A

Page 85

## [15 13 03 Telecommunications Standards Division]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator, Telecommunications,
for engineering staff activities related to the design, construction,
and technical operation and maintenance of rural telecommunications
systems and facilities.

2\. Develops engineering practices, policies, and technical data related
to borrowers\' telecommunications systems.

3\. Evaluates the application of new communications network technology,
including distance learning and telemedicine, to rural
telecommunications systems.

4\. Develops standards, policies, and procedures in connection with loan
construction activities in the Rural Telecommunications program.

5\. Provides advice and assistance to the Area Offices and, as
requested, to borrowers on the above functions and responsibilities.

6\. Maintains liaison with other government agencies, utilities,
industry officials, and professional organizations on the above matters.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 86

## [15 13 04 Advanced Telecommunications Services Staff]{.underline}

## 

[Assignment of Functions]{.underline}

1\. Serves as the primary staff for the Assistant Administrator,
Telecommunications Program (AAT) in the role of the Assistant Governor
of the RTB. Performs analyses and makes recommendations to the AAT on
issues raised by the RTB Governor, Board of Directors, or RTB borrowers.

2\. Performs the calculations necessary to determine the cost of money
rate to RTB borrowers.

3\. Arranges for RTB Board Meetings, Stockholders Meetings, and
elections of the RTB Board of Directors. Maintains official records for
the RTB Board and prepares minutes of RTB Board meetings. The staff
director serves as the Assistant Secretary to the RTB.

4\. Recommends and develops program-wide procedures for loan and grant
programs.

5\. Serves as the analytical staff for the AAT on issues relating to the
administration of the telecommunications program, its borrowers, and the
telecommunications industry.

6\. Provides ongoing assistance to Telecommunications Program Area
Offices for the review of Distance Learning and Telemedicine Loan and
Grant applications and the development of application materials.

7\. Serves as the responsible office (Web Master) for the
Telecommunications Program's home page on the Internet.

8\. Develops practices and procedures for determining toll forecasts for
the Telecommunications Program's Area Offices and develops the toll
forecasts for borrowers with complicated settlement arrangements.

9\. Reviews all toll revenue forecasts for projected loans to assure
accurance of revenue projections.

10\. Serves as the lead staff for developing Federal regulations,
bulletins, and staff instructions for the Telecommunications Program.

RD Instruction 2003-A

Exhibit A

Page 87

[15 13 05/06/07/08 Telecommunications Area Offices]{.underline}

1\. These four offices are responsible to the Assistant Administrator -
Telecommunications Program for administering the Telecommunications,
Distance Learning, and Telemedicine programs for specific geographic
areas, serving as the single point of contact for all program applicants
and borrowers within their respective areas.

2\. The offices provide guidance to applicants and borrowers on RUS and
RTB loan policies and procedures, and make recommendations to the
Administrator on applications for loans, guarantees, and grants.

3\. The offices assures that borrower systems and facilities are
designed and constructed in accordance with the terms of the loan,
acceptable engineering practices and specifications, and acceptable
service and loan security standards.

4\. Assures that completed construction meets acceptable standards for
quality of service and loan security.

5\. Reviews, analyzes, and takes appropriate action on borrowers' toll
revenue settlements and local service rates.

6\. Maintains necessary oversight of borrowers' management and technical
operations and practices to assure the security of the Government's
loans.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 88

## [15 14 Assistant Administrator - Water and Environmental Programs]{.underline} 

## 

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator for directing and coordinating a
nationwide Water and Waste Disposal Program for RUS as authorized under
Section 306 of the Consolidated Farm and Rural Development Act, as
amended

(7 U.S.C. 1926).

2\. Participates with the Administrator and other officials in planning
and formulating the programs and activities of RUS.

3\. Oversees administration of RUS policies on making and servicing
loans and grants for water and waste facilities in rural America.

4\. Oversees administration of the development of engineering policies,
guidelines, and practices related to the construction and operation of
community water and waste disposal systems.

5\. Oversees the development and coordination of RUS environmental
programs with regard to the Water and Waste disposal Program.

6\. Maintains knowledge of the statutes authorizing the respective
programs, and drafts proposed legislation revisions as needed. Also
maintains knowledge of social, economic, and credit conditions in rural
areas.

7\. Directs the planning and development of an annual budget for water
and waste disposal projects. This funding is part of an overall Agency
authorization. Once approved, recommends and monitors allocations made
to the States.

8\. Plans and manages the budget for all staff field trips to evaluate
field operations, train field employees, and other program purposes.

9\. Keeps current and fully informed of the effectiveness of existing
policies and practices. Plans and initiates actions independently, and
based on findings, affects appropriate changes to improve or facilitate
operations. Directs the preparation and dissemination of special
notices, program releases, and training materials for such purposes.

RD Instruction 2003-A

Exhibit A

Page 89

## [15 14 01 Water Programs Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator, Water and
Environmental Programs for administering Water and Waste Disposal loan
and grant making and servicing activities nationwide authorized under
Section 306 of the Consolidated Farm and Rural Development Act, as
amended. (7 U.S.C. 1926). Also administers the Water and Waste Disposal
special authorities authorized under Section 306 of the Consolidated
Farm and Rural Development Act, as amended.

2\. Serves as the headquarters office that directs the Water and Waste
Disposal loan and grant making, servicing, and special authorities
activities of the National and field staffs. Proposes and implements
policies and regulations related thereto.

3\. Allocates loan and grant funds to field offices and manages National
Office reserves.

4\. Provides training for key field staff. Reviews and evaluates the
work of field office staffs.

5\. Concurs in the approval of loans and grants.

6\. Maintains a liaison with national interest groups interested in the
development of rural water and waste disposal facilities. Consults with
other Federal agencies that finance or regulate water and waste disposal
facilities.

7\. Responsible for the overall upkeep, improvement, and implementation
of the Water and Waste Disposal program management data system "Rural
Community Facility Tracking System (RCFTS)," including training of
national and field staffs.

8\. Responsible for coordinating with the Engineering and Environmental
Staff to implement National Environmental Policy Act and other
environmental requirements, including providing training.

9\. Responsible for meeting with and responding to Congressional
offices, public interest groups, and the general public.

10\. Liaison with the Budget Staff on program budget matters, including
preparation of budget justifications.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 90

## [15 14 03 Engineering and Environmental Staff]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Assistant Administrator, Water and
Environmental Programs for engineering activities at all stages of
program implementation, including: review of preliminary engineering
plans and specifications, procurement practices, contract awards,
construction monitoring, and system operation and maintenance.

2\. The staff also develops RUS engineering practices, policies,
guidelines, and technical data related to the construction and operation
of community water and waste disposal systems.

3\. Responsible for coordinating environmental policy and providing
technical support in areas such as: hazardous waste, debarment and
suspension, flood insurance, drug free workplace requirements, and
development and review of computer program software to assist in program
implementation.

4\. Provides technical support and training to all national and field
office staff members in all areas of responsibility in order to
effectively carry out developed policies and procedures.

RD Instruction 2003-A

Exhibit A

Page 91

## RURAL BUSINESS-COOPERATIVE SERVICE

## 

## [32 11 Office of the Administrator]{.underline}

A. [Assignment of Functions]{.underline}

1\. Is responsible to the Under Secretary, Rural Development, for
managing and administering the programs and support functions of RBS to
provide assistance to disadvantaged communities through grants and loans
and technical assistance to businesses and communities, rural citizens,
coopertives, pursuant to the following authorities:

\(1\) The Rural Electrification Act of 1936, as amended (7 U.S.C. 940c
and 950aa [et]{.underline} [seq]{.underline}.).

\(2\) The Consolidated Farm and Rural Development Act (7 U.S.C. 1921\
[et]{.underline} [seq]{.underline}.).

\(3\) The Cooperative Marketing Act of 1926 (7 U.S.C. 451-457).

\(4\) The Agricultural Marketing Act of 1946 (7 U.S.C. 1621-1627).

\(5\) The Food Security Act of 1985 (7 U.S.C. 1932).

These grants, loans, and technical assistance improve community welfare
by enhancing organizational and management skills, developing effective
economic strategies, and expanding markets for a wide range of rural
products and services.

2\. Assists the Secretary in providing leadership and coordination to
national and local rural economic and community development efforts.

3\. Oversees the administration and delivery of RBS programs in the
designated State offices.

4\. Represents the Secretary and Under Secretary with Congress, OMB,
other Federal and State agencies, special interest groups, and the
general public.

5\. Assures achievement of the Administration\'s objectives on diversity
and outreach in program administration and delivery.

6\. Assures that public information and activities are coordinated
between RBS and Departmental public affairs offices, and that such
activities reflect outreach, programs, and technical assistance efforts
on the part of RBS to improve the quality of life for rural America.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 92

B. [Availability of Information]{.underline}

Information concerning RBS may be obtained from the Office of
Communications, Operations and Management, Rural Development, U.S.
Department of Agriculture, Stop Code 0705, 1400 Independence Avenue,
SW., Washington, DC 20250-0705.

C. [Regulations]{.underline}

Regulations governing RBS may be found in Title 7, Code of Federal
Regulations, parts 700-2054 and 4200 through 4299.

D. [Historical Documents]{.underline}

For creation of RBS, see Title II of Pub. L. 103-354, the Department of
Agriculture Reorganization Act of 1994 (7 U.S.C. 6944).

RD Instruction 2003-A

Exhibit A

Page 93

## [32 11 00 0001 Resources Coordination Staff]{.underline}

[Assignment of Functions]{.underline}

1\. This staff is responsible to the Administrator, RBS, for preparing
legislative initiatives and modifications for RBS program enhancement,
in coordination with the appropriate Rural Development mission area
policy officials. Maintains awareness of legislative and regulatory
proposals from sources outside RBS. Monitors legislative and regulatory
actions that potentially impact RBS functions.

2\. Staff serves as liaison on budgetary and financial management
matters between RBS staff and the Office of the Controller, and assists
the Administrator in presenting and supporting RBS\'s budget and program
plans.

3\. The staff also advises the Administrator and key RBS officials on
management issues and policies related to: human resources, labor
relations, civil rights, EEO, space, equipment, travel, Senior Executive
Service and Schedule C activities, contracting, automated information
systems, accounting, and other related matters. Provides analysis and
recommendations on the effectiveness of administrative and management
activities. Assesses RBS\'s needs and deficiencies and initiates or
recommends positive action. Performs liaison functions between the
Agency and the Office of the Deputy Under Secretary for O&M on a wide
variety of administrative functions.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 94

## [32 12 Alternative Agricultural Research and]{.underline} 

## [Commercialization Corporation]{.underline}

## (Serviced by RBS)

## 

## 

[Assignment of Functions]{.underline}

## 

1\. For budget and accounting purposes, this Corporation is assigned to
RBS. Is responsible directly to the Office of the Secretary for
providing and monitoring financial assistance for the development and
commercialization of new nonfood and nonfeed products from agricultural
and forestry commodities in accordance with 7 U.S.C. 5901
[et]{.underline} [seq]{.underline}.

2\. Acts as a catalyst in forming private and public partnerships.

3\. Promotes new uses of agricultural materials.

4\. Expands market opportunities for U.S. farmers through development of
value-added industrial products.

5\. Promotes environmentally friendly products.

6\. Facilitates the collection and dissemination of information
concerning the New Uses movement in agriculture.

7\. Develops international contacts to expand the awareness of New Uses.

8\. Preferentially invests in small firms in rural areas, providing
employment in underdeveloped sectors of the U.S. economy.

RD Instruction 2003-A

Exhibit A

Page 95

## [32 13 Office of the Deputy Administrator, Business Programs]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator, RBS, for overseeing and
coordinating the Business and Industry Guaranteed and Direct Loan
programs, Intermediary Relending Program loans, Rural Business
Enterprise grants, Rural Business Opportunity grants, Rural Economic
Development loan and grant programs, and the Rural Venture Capital
Demonstration Program.

2\. Participates in policy planning, program development, and evaluation
activities for RBS.

3\. Evaluates Government programs and policies and changes in the rural
economic and social environment for impact on loan and grant programs
and development of innovative business development approaches.

4\. Directs the development and maintenance of policy and regulations.
Directs the processing, approval, and servicing of business loans and
grants.

5\. Oversees providing technical assistance to field employees and
borrowers on loan processing and servicing.

6\. Directs development of approval criteria and performance standards
for loans and grants.

7\. Monitors the review of large, complex, or potentially controversial
loan and grant dockets.

8\. Monitors the direction and coordination of business loan and grant
programs.

9\. Uses statistics, databases, and analysis of these items to
establish, amend, or support program policy and to respond to public or
private requests for information.

10\. Oversees the collection of statistics, maintenance of databases,
and provides analysis and planning support regarding business programs
and loan and grant processing, and servicing.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 96

## [32 13 00 0001 Processing Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Business Programs, for
developing and maintaining loan processing regulations. Directs the
processing and approval guaranteed and direct business and industry
loans, and the Rural Venture Capital Demonstration Program.

2\. Provides technical assistance to field employees and borrowers on
loan processing and other activities.

3\. Develops approval criteria and performance standards for loans.

4\. Reviews large, complex, or potentially controversial loan and grant
dockets.

5\. Recommends plans, programs, and activities related to business loan
programs.

6\. Provides environmental guidance and support.

7\. Uses statistics, databases, and analysis of these items to
establish, amend, or support program policy and to respond to public or
private requests for information.

8\. Oversees the collection of statistics, maintenance of databases, and
provides analysis and planning support regarding business loan and grant
program activities.

RD Instruction 2003-A

Exhibit A

Page 97

## [32 13 00 0002 Servicing Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Business Programs, for
developing and maintaining servicing regulations. Directs the servicing
of business loans and grants.

2\. Provides technical assistance to field employees and borrowers on
servicing business loans and grants.

3\. The division reviews large, complex, or potentially controversial
loan and grant dockets related to loan servicing.

4\. Develops servicing criteria and performance standards for loans and
grants.

5\. Recommends servicing plans, programs, and activities related to
business loan and grant programs.

6\. Provides environmental guidance and support.

7\. Uses statistics, databases, and analysis of these items to
establish, amend, or support program policy and to respond to public or
private requests for information.

8\. Oversees the collection of statistics, maintenance of databases and
provides analysis and planning support regarding business loan and grant
programs servicing.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 98

## [32 13 00 0003 Specialty Lenders Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Business Programs, for
directing, and developing and maintaining regulations concerning the
processing and approval of Intermediary Relending loans, Rural Business
Enterprise grants, Rural Business Opportunity grants, and the Rural
Economic Development loan and grant programs.

2\. Provides technical assistance to field employees and borrowers on
loan and grant processing and other activities.

3\. The Division also develops approval criteria and performance
standards for loans and grants and other activities.

4\. Reviews large, complex, or potentially controversial loan and grant
dockets.

5\. Recommends plans, programs, and activities related to business loan
and grant programs.

6\. Provides environmental guidance and support.

7\. Uses statistics, databases, and analysis of these items to
establish, amend, or support program policy and to respond to public or
private requests for information.

8\. Oversees the collection of statistics, maintenance of databases, and
provides analysis and planning support regarding business loan and grant
program processing and other activities.

RD Instruction 2003-A

Exhibit A

Page 99

## [32 14 Office of the Deputy Administrator, Community Development]{.underline}

[Assignment of Functions]{.underline}

1\. For budget and accounting purposes, this office is located under
RBS. Is responsible to the Under Secretary, Rural Development, for
coordinating and overseeing all functions in the Community Outreach and
Empowerment Program areas.

2\. Assists in providing leadership and coordination to National and
local rural economic and community development efforts.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 100

## [32 14 00 0001 Empowerment Program Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Community Development,
for formulating policies and developing plans, standards, procedures,
and schedules for the accomplishing RBS activities related to "community
empowerment programs," including EZ/EC, AmeriCorps, and other
initiatives.

2\. Develops informational materials and provides technical advice and
services to support States on community empowerment programs.

3\. Also generates information about rural conditions and strategies and
techniques for promoting rural economic development for community
empowerment programs.

4\. Develops and maintains liaison with other USDA Agencies, other
Federal Departments, State, local, and private organizations, and
universities regarding strategies and methods for promoting
comprehensive community and economic development.

5\. Recommends programming and policy changes to meet the goals and
objectives for national community empowerment policy, including
community empowerment programs.

6\. Develops and maintains a base of program, statistical, and other
information of use to community empowerment programs in reassessing and
implementing community empowerment strategic plans.

RD Instruction 2003-A

Exhibit A

Page 101

## [32 14 00 0002 Community Outreach Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Community Development,
for designing and overseeing overall systems and developing resources to
support State and community level implementation activities for RBS
programs.

2\. Designs program delivery systems and tools, removes impediments to
effective community-level action, supports field offices with
specialized skills, and builds future organizational capacity (budget,
authority, mission, vision) for RBS programs.

3\. Provides data and technical assistance to State and Area Offices in
targeting outreach and assistance to communities with high priority for
RBS investments.

4\. Develops methods for working with rural business intermediaries to
assist them in providing technical assistance to new, small business.

5\. For RBS programs, establishes partnerships with National
organizations with grass-roots membership to assure that programs and
initiatives are designed and implemented in a way that empowers
communities to undertake self-directed development.

6\. Provides Internet-based services to 1890 Land-grant universities,
EZ/EC, and AmeriCorps volunteers, linking RBS information support to
communities with high levels of need.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 102

## [32 15 Office of the Deputy Administrator, Cooperative Services Programs]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Administrator, RBS, for providing service to
cooperative associations by administering a program of research and
analysis of economic, social, legal, financial, and other related issues
concerning cooperatives.

2\. Administers programs to assist cooperatives in the organization and
management of their associations.

3\. Administers a program for economic research and analysis of the
marketing aspects of cooperatives and on the application of economic
research findings to improve the cooperatives\' position in the
marketplace.

4\. Administers and monitors activities of the National Sheep Industry
Improvement Center.

5\. Oversees activities and facilitates work of the Appropriate
Technology Transfer to Rural Areas Program.

6\. Develops approval criteria and the administers Rural Cooperative
Development Grant program.

7\. Collects, analyzes and disseminates statistics and history of U.S.
cooperatives for research, technical assistance, informational, and
educational purposes

RD Instruction 2003-A

Exhibit A

Page 103

## [32 15 00 0001 Cooperative Marketing Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Cooperative Services
Programs, for participating in the formulation of National policies and
procedures on cooperative marketing.

2\. Conducts research and analysis and gives technical assistance to
farmer cooperatives on cooperative marketing of specialty crops, grains,
oilseeds, fruits, vegetables, and nuts to improve cooperatives\' market
performance through operational, organizational, pricing, and marketing
strategy adjustments.

3\. Conducts research and analysis and gives technical assistance to
farmer cooperatives on marketing of livestock, aquaculture, forestry,
poultry, semen, milk, and dairy products to improve their market
performance and economic position.

4\. Provides research, analysis, and technical assistance to U.S.
cooperatives in order to enhance their role in exporting and importing
agricultural commodities and other products for the benefit of U.S.
producers.

(12-24-97) PN 284

RD Instruction 2003-A

Exhibit A

Page 104

## 

## 

## [32 15 00 0002 Cooperative Development Division]{.underline}

[Assignment of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Cooperative Services
Programs, for participating in the formulation of National policies and
procedures on cooperative development.

2\. Conducts evaluations and analysis of proposed new cooperatives to
advise on their viability and to develop plans for implementing feasible
operations.

3\. Advises and assists rural resident groups and developing
cooperatives in implementing sound business plans for new cooperatives.

4\. Provides research, analysis, and technical assistance to rural
residents on cooperative development initiatives and strategies to
improve economic conditions through cooperative efforts.

5\. Produces educational materials and provides training to cooperative
managers, members, and those who provide services to cooperatives to
increase their knowledge of cooperative principles and operations.

RD Instruction 2003-A

Exhibit A

Page 105

## [32 15 00 0003 Cooperative Resource Management Division]{.underline}

[Assignments of Functions]{.underline}

1\. Is responsible to the Deputy Administrator, Cooperative Services
Programs, for participating in the formulating of National policies and
procedures on cooperative resource management.

2\. Conducts research and analysis and gives technical assistance to
cooperatives on financial issues to help them establish sound and
equitable financial programs and policies.

3\. Conducts research and analysis and gives technical assistance to
cooperatives on their overall structure, strategic management and
planning, and operational characteristics to improve their use of
resources, financial policies, and ability to adapt to market
conditions.

4\. Conducts research and analysis of policy, taxation, Federal laws,
State statutes, and common laws that apply to cooperative incorporation,
structure, and operation to assist cooperatives in meeting legal
requirements on policy and taxation.

5\. Conducts research and provides training and counseling to new and
established cooperatives to help them solve problems in governance and
member communication and relations programs.

6\. Provides research, analysis, and technical assistance to
cooperatives on cooperative farm supplies, management, and other
services to produce more effective and efficient distribution.

## oOo

(12-24-97) PN 284

2003-A Exhibit B not automated see manual