**[STRONG. This is an example of a *[STRONG]{.underline}*
response:]{.mark}**

**Q4-Mandates Ref:** [41CFR
300-70.101-104](http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=8199&channelId=-16523&specialContentType=FTR&file=FTR/Chapter300p070.html#wp1086750)
& [41CFR
301-70.907](http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=8199&channelId=-16524&specialContentType=FTR&file=FTR/Chapter301p070.html#wp1202137)

**A. Do you have documented agency policy requiring the collection of
data and compliance with the First Class and Senior Federal Travel
Reports? (X) YES ( ) NO**

**B. Is adherence to the policy checked or addressed? (X) YES ( ) NO**

**C. For all YES answers, please provide supporting evidence, including
a narrative statement, attachments, and/or hyperlinks. For all NO
answers, please select the primary reason for non-compliance from the
drop down list, provide an explanation, as necessary, and cite any
deviation approvals from GSA, as applicable. If you use any performance
measures to assess your compliance and monitor performance, include
those measures as well.**

In our agency's internal travel policy, section xx.xx.xx, we state that
our travel policy offices agency wide are required to track all data
elements required for the First Class and Senior Federal Travel Reports.
All data is required from our components one month prior to the due date
to GSA. Also, we send out at least 3 reminder notices annually. All
notices are emailed to our currently maintained list of travel POCs and
posted on our travel policy website @
[www.AgencyTravelPolicy.gov](http://www.AgencyTravelPolicy.gov/). Our
travel policy is a modified and more restrictive version of GSA/OGP
travel policy that is developed from collaboration and review from
agency wide travel policy and operational POCs, as well as legal council
approval.

The first notice is sent in late September. This notice lists and
describes all data elements to capture throughout the year, provides
POCs for our headquarters policy office, submission schedule to GSA/OGP,
and travel policy training opportunities both in the agency and from
GSA/OGP. We send a reminder notice in April, and a third notice two
weeks before the agency's submission due date.

We advertise our agency's travel policy website agency wide which
includes all notices, guidance documents, POC information, etc. All POCs
with less than one year experience with travel policy are required to
take agency training to become familiar with reporting requirements,
travel mandates, procedures and best practices. Additional training is
recommended depending upon responsibilities.

Submissions are reviewed for accuracy before providing to GSA. Follow-up
calls and emails are made to POCs to discuss omissions, questionable
data or late submissions. Approved submissions are aggregated and sent
to GSA by the deadline. Our agency goal is to provide accurate and
timely data to GSA. We use the data internally for trend analysis, to
identify corrective actions, opportunities for process improvement and
possible changes to policy.

**D. GSA interim response (if necessary): (X) STRONG ( ) OK ( ) WEAK**

***In an actual assessment, GSA would indicate that the agency
demonstrates strong and proactive policy compliance. No further response
would be needed. The below discussion is for explanation purposes
only.***

This response shows that agency policy exists, it is clearly stated, and
employees receive appropriate training. There is a system in place to
promote compliance before the fact through education and reminders, so
the policy is incorporated into the work process. It shows that there is
a check for compliance before submission and analysis of data after
submission for process improvements. The combination of factors is a
reasonable guarantee of strong and effective compliance.

**E. Agency follow-up (if necessary):** None required due to the strong
initial response

**F. GSA Final response: (X) STRONG ( ) OK ( ) WEAK**

[]{.mark}

[]{.mark}

[]{.mark}

**[OK. This is an example of an *[OK]{.underline}* response:]{.mark}**

[]{.mark}

**Q4-Mandates Ref:** [41CFR
300-70.101-104](http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=8199&channelId=-16523&specialContentType=FTR&file=FTR/Chapter300p070.html#wp1086750)
& [41CFR
301-70.907](http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=8199&channelId=-16524&specialContentType=FTR&file=FTR/Chapter301p070.html#wp1202137)

**A. Do you have documented agency policy requiring the collection of
data and compliance with the First Class and Senior Federal Travel
Reports? (X) YES ( ) NO**

**B. Is adherence to the policy proactively checked or addressed? (X)
YES ( ) NO**

**C. For all YES answers, please provide supporting evidence, including
a narrative statement, attachments, and/or hyperlinks. For all NO
answers, please select the primary reason for non-compliance from the
drop down list, provide an explanation, as necessary, and cite any
deviation approvals from GSA, as applicable. If you use any performance
measures to assess your compliance and monitor performance, include
those measures as well.**

Our agency Travel Policy POC communicates with all current POCs twice
annually by email and on our website @
[www.AgencyTravelPolicy.gov](http://www.AgencyTravelPolicy.gov/) to
educate and remind agency travel POCs about reporting requirements
including GSA's First Class and Senior Federal Travel Reports. Our
website reflects our current and approved agency policy which is derived
from OGP to reflect our agency's policy and operational needs. Also
online is available training. Prior to submitting the required reports
to GSA, we review our agencies submissions for accuracy and
completeness.

**D. GSA interim response (if necessary): ( ) STRONG (X) OK ( ) WEAK**

After reviewing the cited policy, the agency is found to have a clearly
stated policy and verifies compliance with the mandate before the fact.
The agency met the intent of the mandate, but may not be managing
optimally as there is no mention of evaluating their submissions to
identify policy and operational improvements. The agency also fails to
ensure training for employees with various levels of experience and
responsibility. While some steps have been taken to ensure compliance,
there are holes in the process that may allow failures to occur without
discovery.

**E. Agency follow-up (if necessary):**

To strengthen response, agencies should address deficiencies identified
by GSA in Section D.

Here we assume no additional information is provided.

**F. GSA Final response: ( ) STRONG (X) OK ( ) WEAK**

**[WEAK. This is an example of a *[WEAK]{.underline}*
response:]{.mark}**

[]{.mark}

**Q4-Mandates Ref:** [41CFR
300-70.101-104](http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=8199&channelId=-16523&specialContentType=FTR&file=FTR/Chapter300p070.html#wp1086750)
& [41CFR
301-70.907](http://www.gsa.gov/Portal/gsa/ep/channelView.do?pageTypeId=8199&channelId=-16524&specialContentType=FTR&file=FTR/Chapter301p070.html#wp1202137)

**A. Do you have documented agency policy requiring the collection of
data and compliance with the First Class and Senior Federal Travel
Reports? (X) YES ( ) NO**

**B. Is adherence to the policy checked or addressed? (X) YES ( ) NO**

**C. For all YES answers, please provide supporting evidence, including
a narrative statement, attachments, and/or hyperlinks. For all NO
answers, please select the primary reason for non-compliance from the
drop down list, provide an explanation, as necessary, and cite any
deviation approvals from GSA, as applicable. If you use any performance
measures to assess your compliance and monitor performance, include
those measures as well.**

One month prior to the due date to GSA, we send an email to all travel
POCs to provide their First Class and Senior Federal Travel Reports to
our office. We compile a single agency response with submissions
received to GSA by the due date.

**D. GSA interim response (if necessary): ( ) STRONG ( ) OK (X) WEAK**

This response fails to reference agency policy illustrating its
existence and compliance with OGP policy. There is no mention of
employees being trained, much less that training is repeated or
reinforced annually. There isn't any check to ensure all components
report, the accuracy of their reports, analysis of data and policy for
agency improvements. The agency lacks a system for compliance and
evaluation to effectively evaluate their policies and improve
operations.

**E. Agency follow-up (if necessary):** To strengthen response, agencies
should address deficiencies identified by GSA in Section D.

Here we assume no additional information is provided.

**F. GSA Final response: ( ) STRONG ( ) OK (X) WEAK**