U.S. Department of Housing and Urban Development

ADMINISTRATION

Special Attention of: Transmittal Handbook No.: 1900.25 REV-3

Issued: October 26, 1987

1\. This Transmits:

HUD Handbook 1900.25 REV-3, Delinquent Debt Collection Handbook.

2\. Explanation of Material Transmitted:

This handbook sets out the policies and procedures to be

followed in collecting delinquent debts. It also establishes

the authorities and responsibilities of the principal staff

involved in delinquent debt collection.

3\. Implementation Instructions:

This Handbook is for use by all relevant personnel within the

offices of program Assistant Secretaries; Regional

Administrators; Offices of General Counsel, Regional Counsel,

and Field Counsel (Chief Counsel and Chief Attorneys); Office of

Inspector General; Regional Inspectors General for Audit;

Regional Inspectors General for Investigation; Office of

Procurement and Contracts; Office of Finance and Accounting;

Regional Accounting Divisions; and Field Offices.

4\. Filing Instructions:

Remove: Insert:

Handbook 1900.25 REV-2 Handbook 1900.25 REV-3

Dated 10/31/83 Dated 10/26/87

and

Notice 84-14

Issued 11/22/84

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FOREWORD

Every year, millions of dollars worth of debts to HUD arise. These

debts represent both a breach of contract and a loss of operating

revenue to the agency.

In these days of lean federal budgets and increased emphasis on

achieving federal mandates well within financial constraints, such

debts cannot and should not \-- be tolerated.

HUD\'s claims collection personnel are a vital resource in fulfilling

our objective of reducing debts owed HUD. This handbook presents

Department-wide policies and procedures for delinquent debt/claims

collection.

Collecting debts owed HUD has been and continues to be a high

priority of the Department. We are encouraged by the increased

management awareness of this crucial issue.

We are understandably proud of the record and leadership position

that the Department has put forward in the area of debt and claims

collection. We are continually looking for ways to improve the

Department\'s debt collection initiatives and invite your comments at

any time. Comments should be directed to:

Departmental Claims Officer

Department of Housing and Urban Development

Office of Finance and Accounting

451 7th Street, SW

Washington, DC 20410

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Assistant Secretary for

Administration

OCT 26 1987

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W-3-1, W-1, W-2, W-3, W-3-1, W-4, R-1, R-2, R-3,

R-3-3, R-6, R-6-1, R-6-2, R-7, R-8

U.S. Department of Housing and Urban Development

ADMINISTRATION

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Special Attention of: Transmittal for Handbook No.: 1900.25 REV-3

CHG-1

Issued: November 13, 1992

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1\. This Transmits

A change to HUD Handbook 1900.25, REV-3, Delinquent Debt Collection.

2\. Explanation of Material Transmitted:

Chapter 4, Advanced Collection/Resolution, has been revised to

incorporate the use of outside collection services and referrals to

credit reporting agencies. Chapter 8, offsets, has been revised to

incorporate current procedures utilized in areas of IRS tax refund

offset. Appendix 18 has been added to provide examples of the

Notice of Intent to Offset IRS Tax Refund and Notice of Disclosure

of Debt to Consumer Reporting Agencies.

3\. Implementation Instructions:

This Handbook is for use by all relevant personnel within the

Offices of Program Assistant Secretaries; Regional Administrators;

Offices of General Counsel, Regional Counsel, and Field Counsel

(Chief Counsel and Chief Attorneys); Offices of Inspector General,

Regional Inspectors General for Audit, and Regional Inspectors

General for Investigation; Office of Procurement and Contracts;

Office of Finance and Accounting; Regional Accounting Divisions; and

Field Offices.

4\. Filing Instructions:

Remove Pages Insert Pages

i to iv i to iv

4-1 to 4-4 4-1 to 4-9

8-1 to 8-2 8-1 to 8-2

dated 10/87 8-9 to 8-14

Appendix 18

dated 11/92

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W-3-1, W-1, W-2, W-3, W-4, R-1 , R-2, R-3, R-3-3, R-6,

R-6-1, R-6-2, R-7, R-8

W-3-1 Directives Management Officers\--Headquarters and Regions,

library, ACIR (Advisory Commission on Intergovermental

Relations)

W-1 Assistant Secretaries, Deputy Assistant Secretaries,

General Counsel, staff offices reporting to the Secretary

W-2 HQ Office Directors, Special Assistants,

those reporting directly to Assistant Secretaries

W-3 HQ Division Directors, those reporting directly to Office

Directors, multiple copies for staff

W-4 Branch Chiefs, multiple copies for staff

R-1 Regional Administrators, Deputy Regional Administrators

R-2 Office Directors, Principal Assistants in Regional

Administrators\' offices

R-3 Bulk shipment to Regional Offices

R-3-3 Category D offices - bulk

R-6 Category A offices - Office Managers and Deputy Office

Managers

R-6-1 Category A offices - bulk

R-6-2 Category A offices - Division Directors

R-7 Category B offices - Office Managers and Deputy Office

Managers

R-8 Category C offices - Office Managers and Deputy Office

Managers