M23-1, Part I March 7, 1994

Change 87

FOREWORD

Part I, Department of Veterans Benefits Manual M23-1 \"Administrative
Operations,\" presents operating procedures governing activities of
Administrative Divisions or Administrative Services Sections.

Disposal of documents, forms, and records cited in this manual will be
in accordance with Records Control Schedule VB-1, part I.

Paragraphs and pages of this manual are numbered consecutively within
each chapter. Revisions of this manual will be published in numbered
changes. Paragraphs added will carry decimal suffixes; additional pages,
alphabetical suffixes.

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M23-1, Part I March 7, 1994

Change 87

RESCISSIONS

**1. Manuals**

M231-1, Part I, dated September 1, 1958

M231-1, Part III, dated May 23, 1972

M23-1, Part IV, dated August 15, 1977

**2. Interim Issues**

EM 20-81 EM 23-104

EM 20-101 EM 23-118

EM 20-125 EM 23-119

EM 20-141 EM 23-120

EM 23-104 EM 23-123

EM 23-128

II 231-63-2 II 231-68-2 II 231-73-3

II 231-63-4 II 231-68-3 II 231-74-1

II 231-63-8 II 231-68-4 II 231-74-4

II 231-64-3 II 231-68-5 II 231-74-5

II 231-64-4 II 231-68-6 II 231-74-7

II 231-65-1 II 231-68-7 II 231-75-1

II 231-66-1 II 231-68-8 II 231-77-1

II 231-66-4 II 231-69-1 II 231-77-2

II 231-66-6 II 231-69-2 II 231-78-1

II 231-66-9 II 231-69-3

II 231-67-1 II 231-69-5

II 231-67-5 II 231-69-7

II 231-67-6 II 231-71-1

II 231-67-8 II 231-71-2

II 231-67-9 II 231-72-4

II 231-67-10 II 231-72-5

II 231-67-12 II 231-72-6

II 231-67-13 II 231-72-7

II 231-67-14 II 231-72-8

II 231-67-15 II 231-73-2

II 20-63-4 II 23-81-3 II 23-89-1

II 20-63-12 II 23-81-4 II 23-90-1

II 20-63-14 II 23-81-8

II 20-63-20 II 23-82-7

II 20-63-32 II 23-82-11

II 20-67-1 II 23-83-2

II 20-67-13 II 23-83-3

II 20-70-5 II 23-84-1

II 20-70-11 II 23-84-3

II 23-78-3 II 23-85-1

II 23-78-6 II 23-86-7

II 23-79-1 II 23-87-1

II 23-79-4 II 23-87-2

II 23-80-2 and Erratum II 23-87-4

II 23-80-3 II 23-88-1

II 23-81-1 and Erratum II 23-88-2

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Change 87

**3. Circulars**

Cir. 20-65-4 Cir. 23-67-1

Cir. 20-65-8 Cir. 23-67-3

Cir. 20-65-86 Cir. 23-67-5

Cir. 20-66-64 Cir. 23-67-12

Cir. 20-67-30 Cir. 23-67-18

Appendix V, Revised to Cir. 20-68-13 Cir. 23-67-24

Cir. 20-68-31 Cir. 23-67-26

Cir. 20-68-43 Cir. 23-67-27

Cir. 20-68-44 Cir. 23-67-29

Cir. 20-68-76 Cir. 23-68-7

Cir. 20-68-112 Cir. 23-68-12

Cir. 20-69-15 and change 1 Cir. 23-68-25

Cir. 20-69-24, changes 1-5 and Cir. 23-69-1

Appendixes A-E Cir. 23-70-1

Cir. 20-69-47 Cir. 23-70-5

Cir. 20-69-51 Cir. 23-70-7

Cir. 20-69-55 Cir. 23-70-9

Cir. 20-69-66 and change 1 Cir. 23-72-4 and change 1

Cir. 20-70-59 Cir. 23-72-8, Revised

Cir. 20-70-66 Cir. 23-73-5

Cir. 20-70-77 Cir. 23-73-8

Cir. 20-71-62 Cir. 23-73-9

Cir. 20-71-64 Cir. 23-73-10

Cir. 20-71-96 Revised Cir. 23-73-13

Cir. 20-72-52 Cir. 23-78-1 and changes 5 and 8

Cir. 20-73-62 Cir. 23-79-3

Cir. 20-73-94 Cir. 23-79-10 and change 1

Cir. 20-74-5 Cir. 23-79-11

Cir. 20-74-110 Cir. 23-79-17

Cir. 20-75-63 Cir. 23-79-22

Cir. 20-75-64 Cir. 23-80-1

Cir. 20-76-85 Cir. 23-80-15

Cir. 20-76-94 Cir. 23-80-16

Cir. 20-76-95 Cir. 23-80-27

Cir. 20-77-58 Cir. 23-81-2, changes 1 and 3

Cir. 20-77-88 Cir. 23-81-4, changes 1 through 4

Cir. 20-80-12 Cir. 23-81-5, and change 1

Cir. 20-81-22 and changes 1-6 Cir. 23-82-10, changes 1-4

Cir. 23-64-14 Cir. 23-83-5

Cir. 23-65-21 Cir. 23-83-6

Cir. 23-65-22

Cir. 23-65-27

Cir. 23-66-1

Cir. 23-66-9

Cir. 23-66-18

Cir. 23-66-19

Cir. 23-66-22

Cir. 23-66-23

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Cir. 23-66-26

Cir. 23-66-31

Cir. 23-66-34

Cir. 23-66-42

Cir. 23-66-48

**4. Changes(include any errata)**

M23-1, Part I

Changes 1 through 11, 13 through 54, 55, 57, 61, 63, 66, 68 through 70,
73, 78 through 83, 85

M23-1, Part V

Changes 4, 7, 6,

**5. Chapters**

M23-1, Part I

Chapters 3, 4, 5, 7, 8, 10, 12

M23-1, Part V

Chapters 5, 8, 10, 9,

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CONTENTS

CHAPTER TITLE

1 MAIL MANAGEMENT

2 CLAIMS AND CORRESPONDENCE

3 RESCINDED

4 RESCINDED

5 RESCINDED

6 RECORDS ADJUSTMENT

7 RESCINDED

8 RESCINDED

9 DEATH BENEFITS APPLICATIONS AND CORRESPONDENCE

10 RESCINDED

11 CHANGE OF NAME AND ADDRESS

12 RESCINDED

13 FILES MANAGEMENT

14 TRANSFER OF VETERANS RECORDS

15 RETIREMENT AND RECALL OF RECORDS

16 RIMS (RECORDS INVENTORY MANAGEMENT SYSTEM)

17 CENTRALIZED TRANSCRIPTION MANAGEMENT

18 FORM AND FORM LETTER MANAGEMENT

19 ADMINISTRATIVE ISSUES MANAGEMENT

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