***Embassy of the United States of America***

## Kiev, Ukraine

###### JOB OPPORTUNITY ANNOUNCEMENT

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| **#041**                          | #### Date: October 3, 2006        |
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**TO: ALL MISSION PERSONNEL**

##### FROM: ELIZABETH L. COBB -- HUMAN RESOURCES OFFICER

**SUBJECT: COMMUNITY LIAISON OFFICE ASSISTANT**

Interested candidates who meet the definition (see *Definition*) are
invited to apply for this position or refer qualified candidates to the
Embassy Human Resources Office. Application procedures are outlined at
the end of this notice. Questions should be directed to the Human
Resources Office.

**[POSITION TITLE:]{.underline}** **CLO Assistant**

**[POSITION OPEN TO:]{.underline}** **U.S. Citizen Eligible Family
Members ONLY** *-- All Agencies*

**[POSITION SCHEDULE:]{.underline} Part Time, 20 hrs/week**

**[GRADE LEVEL:]{.underline}** **FP-07 (full performance)**

> (*Successful candidates may be appointed at a lower grade level if all
> qualifications/knowledge of the position are not met)*

**[OFFICE LOCATION:]{.underline} Community Liaison Office (CLO)**

**[OPENING DATE:]{.underline} Immediate**

**[DEADLINE:]{.underline}** **October 17, 2006 at 6 P.M. Kiev time**

**[DEFINITION:]{.underline}**

###### 

######## U.S. Citizen Eligible Family Member (US Citizen EFM) for purposes of employment is 

######## U.S. citizen; 

######## spouse or child as referred to in 6 FAM 111.3 subparagraphs (1), who is at least age 18; 

######## who is on the travel orders of a Foreign or Civil Service employee or uniformed service member permanently assigned to or stationed at a U.S. Foreign Service post or establishment abroad under Chief of Mission (COM) authority;

######## who resides at the sponsoring employee's or uniformed service member's post of assignment abroad, approved safe haven abroad, or alternate safe haven abroad.

**[WORKING ENVIRONMENT AND BASIC FUNCTION OF POSITION:]{.underline}**

Under the direct supervision of the CLO Coordinator, the CLO Assistant
works with U.S. employees and family members at post to maintain high
morale and quality of life by assisting individuals in adjusting to post
environment through referral services, cultural and recreational
programs. The incumbent is responsible for all administrative and
clerical aspects related to the function of the CLO which include a wide
range of duties: answering telephones, drafting notes, typing, filing,
posting flyers/posters, and record keeping.

**[MAJOR DUTIES AND RESPONSIBILITIES:]{.underline}**

-   Assists in coordination of ***post sponsorship** **program*** and
    maintain arrival and departure database. Maintains correspondence
    files (electronic and/or hard copies) of information provided to
    incoming personnel. Manages incoming cables and handles new
    arrivals' requests for information or refers to CLO Coordinator as
    necessary. Responds to outside inquiries about posting in Kiev, via
    telephone and email. Also, assists with newcomers' coffees and
    ***embassy orientation program*** for newly arrived personnel.

> **35%**

-   Assists in developing and organizing ***morale boosting programs***
    in response to community needs and interests. Leads tours and trips
    and participate in special events in support of CLO Coordinator i.e.
    fund raising activities, major holiday parties, and July 4^th^
    celebrations. **35%**

-   Regularly ***updates information*** on schools, family database (all
    categories) and other welcoming materials. Updates and manages CLO
    resource library by discarding and replacing outdated materials.
    Collects and organizes a wide variety of up-to-date information of
    community interest to mission personnel by maintaining the
    information bulletin boards. Periodically, visits other mission
    facilities to collect and distribute CLO information to all mission
    personnel.

> **10%**

-   Provides ***day-to-day administrative support*** to CLO operations:
    greets and assists walk-ins, answer phones, takes messages and
    assists callers if possible or refers inquiries to appropriate
    offices. Adheres to procedures pertaining to confidentiality and
    creates hospitable atmosphere for clients.

> **10%**

-   Carries out ***other duties** **as needed and assigned by CLO
    Coordinator*****:** assists with children's programs and other
    events that may arise, such as VIP/CODEL visits and coordinates
    participation of Americans in the annual IWCK Charity Bazaar.

> **10%**

### REQUIRED QUALIFICATIONS:

**[EDUCATION:]{.underline}**

HS diploma.

**[WORK EXPERIENCE]{.underline}:**

One to two years of experience working with public and providing
customer service.

**[LANGUAGE PROFICIENCY:]{.underline}**

Fluent English - verbal and written.

**[JOB KNOWLEDGE:]{.underline}**

Basic knowledge of structure and needs of Embassy community, challenges
of life overseas, and general office procedures.

**[SKILLS AND ABILITIES:]{.underline}**

Excellent customer service skills, ability to prioritize workload and
manage time effectively, ability to work under pressure and multi-task,
respond to clients' request in a professional and timely manner, and
good IT skills with knowledge of Microsoft Office applications.

**[ADDITIONAL SELECTION CRITERIA:]{.underline}**

The position has been designated as sensitive and therefore must have
recruitment restricted to U.S. Citizens. The incumbent of the position
must be able to obtain and hold a **Top** **Secret Security Clearance**
as determined by the Bureau of Diplomatic Security.

U.S. Veterans and Eligible Family Members will be given preference in
hiring over other equally qualified candidates in accordance with U.S.
law and State Department Regulations. Candidates who claim U.S. Veterans
preference must provide a copy of their Form DD-214 with their
application.

Additional selection criteria may also include issues such as *conflict
of interest, nepotism and budget implications.*

**[APPLICATION AND SELECTION PROCESS:]{.underline}**

Applications of qualified candidates may be reviewed and evaluated
against the announced job requirements by the Interagency Employment
Committee, which ranks candidates and makes a recommendation for
employment to the supervisor.

Candidates for employment are normally hired at the first step of a
grade level. Higher grade or salary step levels are determined by the
Department of State, EUR/EX/HR

Interested applicants should fax or send their current resume and a
letter of interest ***in English*** to the Embassy Human Resources
Office, American Embassy, 4 Hlybochyts'ka St., fax: 490-4085.

**Applications can be sent by e-mail to:** <HRO@usemb.kiev.ua>

Only applications received in the Human Resources Office
[before]{.underline} the closing date will be eligible for
consideration. Applications and letters that are inadequate or
incomplete will not be considered. Only applicants selected for
interviews will be contacted.

CLEARED:

LSchutte -- CLO (by e-mail)

SEinhorn - FMO