APPENDIX 16

SUGGESTED PROPOSAL FORMAT FOR HOUSING AUTHORITY USE

FUNDING PROPOSAL GUIDELINES

RESIDENT SERVICES PROGRAM

SUGGESTED PROPOSAL FORMAT FOR HOUSING AUTHORITY USE

1\. INTRODUCTION

The following information must be provided if a housing

authority is submitting a proposal to HUD to fund a Resident

Services Program for a new housing project.

A. Name of the housing authority

B. Number of units to be developed

C. Type of housing project (mutual-help, low-rent)

D. HUD Project Number(s)

E. Estimated construction start and completion dates

F. Geographic location(s) to be served and number of units

in each location, if more than one.

The following information must be provided if a housing

authority is submitting a proposal for existing units.

A. Name of the housing authority

B. Number of units in occupancy

C. Date when construction of project(s) was completed

D. HUD Project Number(s)

E. Type of housing projects or units (mutual-help, low-rent, HIP)

F. Geographic location(s) to be served and number of units in each

location, if more than one.

A-16.1 Appendix 16

II\. PURPOSE AND OBJECTIVES

In this section discuss (a) the particular group of residents

or homebuyers to be served under this Resident Services Program

(RSP); (b) the nature of the families\' needs and the purpose of the

housing authority\'s training and Resident Services Program; (c) the

goals and objectives of the training and Resident Services Program;

\(d\) the type of training to be provided the homebuyer families. In

addition to a general statement of the broad objective to improve

living conditions, outline in detail the specific goals of the

local program. For example, some of the following objectives may

be reasonably pursued:

A. To promote better living conditions for families in accordance

with their life style and culture.

B. To promote an understanding of the advantages and

responsibilities of homeownership as well as the consequences

or disadvantages of exercising some of their options as

homeowners.

C. To promote a better adjustment to the circumstances of a new

home.

D. To develop an ability on the part of homebuyer families to

carry out their responsibilities as homeowners.

E. To develop a full understanding of home management which

affects a family\'s budget or money management and thus enables

the homebuyer to handle financial obligations more efficiently

and effectively.

F. To develop a full understanding by homeowners of their

responsibilities as participants in the mutual-help program

(or low-rent, HIP, etc., as applicable).

A-16.2 Appendix 16

III\. METHODS

Indicate, what method you will use to train the families. For

example, will you use group sessions, demonstration or individual

home visits or a combination of these methods or others.

Distinguish between the methods to be used in pre-occupancy and

post-occupancy stages. Many Indian housing authorities have relied

heavily on home visits for providing training and have reviewed

their method as one of the most effective ways to reach the

families and promote a full understanding of their opportunities as

well as their responsibilities as homeowners and residents. A well

planned group orientation meeting can also be very effective and

help residents to get to know one another as neighbors as well.

Also indicate what subjects will be covered under each phase.

For example, a HUD-funded Residents Services Program for a mutual-help

housing project could include the following:

A. Pre-Occupancy Training

1\. To develop a total awareness of the benefits of

homeownership.

2\. To clear up lack of understanding of the advantages and

disadvantages of homeownership.

3\. Understanding of the mutual-help occupancy agreement.

4\. Understanding of mutual-help contribution.

5\. Family budgeting \-- setting up priorities as it relates

to families\' expenditures, monthly home payments,

utilities, etc.

6\. Demonstration of major and minor appliances, various

plumbing, electrical and heating systems, i.e., furnace,

hot water tank, thermostat control, circuit breaker,

etc., within the context of the overall goal of enabling

families to enjoy better living conditions.

A-16.3 Appendix 16

NOTE: You may also wish to consider using a model home

with all the appliances and systems as part of the

demonstration sessions during pre-occupancy training.

Past experience has shown that the post-occupancy

training is most effectively carried out by individual

home visits.

B. Post-Occupancy Training

It is very important that during post-occupancy training, the

housing authorities suggest to the homebuyer families that the

housing authorities, the Resident Service coordinator and the

Resident Service Specialist(s) are there to assist them to meet

their responsibilities related to homeowning; to help them with

their daily problems arising from housing occupancy; and thus,

enable the homebuyer families to enjoy their new home. An example

of the subjects that could be covered:

1\. Budgeting and money management (the necessity of allocating

funds for home payment, utilities and other necessities).

2\. Care and maintenance of the house. As in the pre-occupancy

training, the family should be made thoroughly familiar with

all the systems and major and minor appliances in the home,

but emphasis should shift to actual care and maintenance.

3\. Knowledge and understanding about warranties and family

responsibilities with respect to warranties.

4\. Develop skills to undertake minor repairs around the house.

5\. Care of garden and yards.

6\. Referral services (information about services available to

families through local and federal agencies).

NOTE: 1. It is hoped that in the initial phase of resident

training and services an effective channel of

communication be established among the homebuyer

families, the trainer/Resident Service specialist

and the housing authority. These improved

communications will contribute to the efforts of

the trainer/counsellors in their work to assist the

A-16.4 Appendix 16

families in developing those behavior patterns

which will help them assume their responsibilities

as residents. This, in turn, will make it easier

for the housing authorities to attain the tribes

objectives for providing decent, safe and sanitary

living conditions for the people, for conducting

the business of the housing authority effectively

and efficiently, and for meeting all accountability

requirements.

2\. This section should also contain a statement

indicating the provisions to be made to involve

other federal and local agencies and resources

available to the community for providing various

educational experiences which may have meaningful

and practical content.

IV\. STAFF

In this section state how many Resident Service staff members

will be recruited. (Depending on the size of the project to be

served one or more Resident Specialists can be hired. However,

each housing authority can only hire one Resident Services

Coordinator.) Give a brief description of duties and

responsibilities of the Coordinator and Resident Specialists.

Detailed job descriptions, where appropriate and available, may be

included or attached.

V. RESIDENT SERVICE STAFF TRAINING

In this section provide information on staff training. What

staff training source will be useful? When and where will it be

provided? How will staff get to and from training? Show the

capability of the organization to provide the needed training and

the organization\'s ability to meet the minimum standards for

training and their knowledge of the reporting system.

VI\. TIME AND DURATION OF THE RESIDENTIAL SERVICES PROGRAM

In this section provide information related to both the

housing authority\'s hiring the RSP staff and to their working with

the families to be served under this funding.

A. When do you intend to begin the RSP for this housing project;

how long will it be carried out?

A-16.5 Appendix 16

B. What phases will it include (e.g., pre-occupancy, move-in,

post-occupancy).

C. What staff (positions and number in each will be needed to

carry out the RSP, etc.).

D. When will RFP staff be hired/assigned and when will they begin

working under this funding?

VII\. PROPOSED BUDGET

In this section state the amount of funds you expect to

receive from HUD or the discretionary funding sources to be used to

carry out the program. Specify the source from which you will

receive your funding. Include the cost breakdown of expected

expenditures. For example:

HUD-funding RSP for 50 Mutual Help housing units

Project No.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Total funding received
from HUD \$\_\_\_\_\_\_\_\_\_

1\. SALARIES

A. Wages of each RSP staff member to be employed (includes salary

withheld for tax (IRS) purposes).

Coordinator \$\_\_\_\_\_\_\_\_\_

Resident Services Specialist(s) \$\_\_\_\_\_\_\_\_\_

B. Employee benefits (\"fringes\") \$\_\_\_\_\_\_\_\_\_

(Please note that no more than 15% of salaries is allowed for

employee benefits under the RSP).

TOTAL SALARIES \$\_\_\_\_\_\_\_\_\_

2\. WORKING WITH FAMILIES

A. Local mileage to conduct home visits \$\_\_\_\_\_\_\_\_\_

B. Per diem (per diem is allowed only if \$\_\_\_\_\_\_\_\_\_

geographic and/or distance factors

require being away from home in order

to provide resident training and services)

A-16.6 Appendix 16

C. Instruction materials and training \$\_\_\_\_\_\_\_\_\_

tools for providing training,

demonstration and group meetings;

related reference materials for

developing training materials and/or sessions.

D. Outside Resources (expenses incurred \$\_\_\_\_\_\_\_\_\_

in providing necessary resource persons

to assist in the training of the families

such as electricians, plumbers, etc.

3\. STAFF TRAINING

Instructor (fees, expenses of those who \$\_\_\_\_\_\_\_\_\_

will conduct the staff training).

Registration/materials (any enrollment \$\_\_\_\_\_\_\_\_\_

registration, or materials fees

required by the training institution).

Travel/per diem (the amount necessary to \$\_\_\_\_\_\_\_\_\_

cover the costs of transportation \[fares\],

mileage reimbursement, limousine, meals,

lodging, etc., for RSP staff members while

enroute to and from the site of staff training).

4\. EQUIPMENT AND SUPPLIES

Telephone, duplicating and printing, E\_\_\_\_\_\_\_\_\_

office supplies, etc., necessary to

implement the Resident Service Program.

If your HUD-funded Resident Service

Programs are planned to cover more

than a twelve-month period, it is necessary

to have your budget broken down by each year.

Year 1 would include the first twelve months;

Year 2 the second twelve months or any portion

thereof, etc.

5\. REFERRAL SERVICERS

A-16.7 Appendix 16

RESIDENT SERVICES PROGRAM

RESIDENT SERVICE PROGRAM

GENERIC RESERVATION HOUSING AUTHORITY

GENERIC RESERVATION

ANYTOWN, STATE

A-16.8 Appendix 16

1\. INTRODUCTION

1.1 Units to be Served by the Resident Services Program

o Units in operation. There are currently 350 total units

under management: 250 units of Mutual Help (New) on

scattered sites covering a 40 mile radius, and 100 units

of Low Rent in four separate clusters covering

approximately the same boundary. The oldest units in the

MH projects are 12 years, and the units in the LR

projects are between 10 and 20 years old.

o Units under development. The development program for

Project ST 20-10 (50 conventional MH units) was approved

by HUD on June 15, 1989. Total funding in the budget for

the RSP is \$25,000. The units are all scheduled for

completion by February 1, 1991.

1.2 Need

All the residents, to be served by this program, have a

variety of problems, concerns and needs that necessitate the

availability of staff people who can be in contact with them

regularly. This Housing Authority has recognized the need for

a special program to target just this kind of need and

service.

2\. PURPOSES AND OBJECTIVES

o To develop resident understanding of their rights and

responsibilities in one of the housing programs available

through the Housing Authority and of the Housing Authority

administration itself.

o To develop an understanding of the need and importance of a

cooperative relationship among participants, the Housing

Authority and relevant agencies involved in the housing process.

o To upgrade and promote better housing and living conditions while

maintaining levels of self-respect, self-esteem and promoting

self-determination.

o To develop awareness and abilities of residents to handle their

circumstances and fulfill their responsibilities as residents.

o To promote understanding of home management, i.e., managing financial

obligations, care and maintenance of the home, energy and resource

conservation, and fire and safety problems, etc.

o To provide residents with opportunities for developing the skills

which will help them maintain and enjoy their homes and which will

result in reduced maintenance and repair costs, insurance risks, and

delinquent account.

o To assist-in developing cooperative resident associations which

promote community spirit and a \"self help\" attitude and result in

improved resident socialization.

A-16.9 Appendix 16

o To coordinate referral services for the residents.

3\. METHODS

3.1 Group training sessions and meetings at the pre-occupancy and

post-occupancy stages. Areas of coverage:

o In-depth study of the occupancy agreements in preparation

for its execution; especially rights and

responsibilities.

o Benefits and advantages/disadvantages of occupancy and

ownership.

o Financial management.

o Fire, security and safety management.

o Referral services.

3.2 Home visits for individual guidance and specialized training

and in response to individual requests for contact services.

3.3 Demonstrations to aid families in developing or improving

skills in areas related to program coverage.

3.4 Group work projects, usually at onsite locations, to promote

community activities and projects.

4\. STAFF AND STAFF TRAINING

The RSP will consist of one coordinator and one or more

specialists, as needed during the term of this contract. All

employees will be local residents of the reservation area who are

familiar with the culture and the local situation. Position

descriptions are attached to define the duties and roles of each.

RSP staff member.

It is anticipated that the staff will receive training (and

associated certification) through the Residential Services

Certification Program provided by the National American Indian

Housing Council, when available during the term of this contract.

5\. CONTRACT TERM

The term of this project and budget cycles are described in detail

in the attached budget and timeline.

6\. PROPOSED BUDGET

A proposed budget spreadsheet is provided as an attachment to

detail the expenditure projections across all projects for a period

of two years.

A-16.10 Appendix 16

7\. PROGRAM EVALUATION

The Housing Authority will submit the following reports to HUD on

a monthly basis:

o A detailed statement of expenditures posted for the month

and the period.

o A report and narrative describing the type and intensity of

activities performed during the month and any observed

results of program effectiveness (i.e., reduction of TAR\'S,

family participations, problem solved).

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

RSP COORDINATOR

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

EXECUTIVE DIRECTOR

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

CHAIRMAN

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

HUD APPROVAL

A-16.11 Appendix 16