4000-01

DEPARTMENT OF EDUCATION

Notice of Proposed Information Collection Requests

AGENCY: Department of Education

SUMMARY: The IC Clearance Official, Regulatory Information Management
Services, Office of Management, invites comments on the proposed
information collection requests as required by the Paperwork Reduction
Act of 1995.

DATES: Interested persons are invited to submit comments on or before
\[insert the 60th day after publication of this notice\].

SUPPLEMENTARY INFORMATION: Section 3506 of the Paperwork Reduction Act
of 1995 (44 U.S.C. Chapter 35) requires that the Office of Management
and Budget (OMB) provide interested Federal agencies and the public an
early opportunity to comment on information collection requests. OMB may
amend or waive the requirement for public consultation to the extent
that public participation in the approval process would defeat the
purpose of the information collection, violate State or Federal law, or
substantially interfere with any agency\'s ability to perform its
statutory obligations. The IC Clearance Official, Regulatory Information
Management Services, Office of Management, publishes that notice
containing proposed information collection requests prior to submission
of these requests to OMB. Each proposed information collection, grouped
by office, contains the following: (1) Type of review requested, e.g.
new, revision, extension, existing or reinstatement; (2) Title; (3)
Summary of the collection; (4) Description of the need for, and proposed
use of, the information; (5) Respondents and frequency of collection;
and (6) Reporting and/or Recordkeeping burden. OMB invites public
comment.

The Department of Education is especially interested in public comment
addressing the following issues: (1) is this collection necessary to the
proper functions of the Department; (2) will this information be
processed and used in a timely manner; (3) is the estimate of burden
accurate; (4) how might the Department enhance the quality, utility, and
clarity of the information to be collected; and (5) how might the
Department minimize the burden of this collection on the respondents,
including through the use of information technology.

Dated:      

Angela C. Arrington

IC Clearance Official

Regulatory Information Management Services

Office of Management

[Federal Student Aid]{.underline}

[Type of Review]{.underline}: New Collection

[Title]{.underline}: OSFA Customer Satisfaction Survey Master Plan (JS)

[Frequency]{.underline}:      

[Affected Public]{.underline}:

Individuals or household (primary)

Businesses or other for-profit

Not-for-profit institutions

[Reporting and Recordkeeping Hour Burden]{.underline}:

Responses: 15000 Burden Hours: 100000

[Abstract]{.underline}: The Higher Education Amendments of 1998
established the Office of Student Financial Assistance (SFA) as the
Government\'s first Performance-Based Organization (PBO). That
legislation specifies that one purpose of the PBO is to improve program
services and processes for students and other participants in the
student financial assistance programs. This requirement establishes an
ongoing need for SFA to be engaged in an interactive process of
collecting information and using it to improve the deli

     

Requests for copies of the proposed information collection request may
be accessed from [http://edicsweb.ed.gov]{.underline}, by selecting the
"Browse Pending Collections" link and by clicking on link number      .
When you access the information collection, click on "Download
Attachments" to view. Written requests for information should be
addressed to U.S. Department of Education, 400 Maryland Avenue, SW,
Potomac Center, 9^th^ Floor, Washington, D.C. 20202-4700. Requests may
also be electronically mailed to <ICDocketMgr@ed.gov> or faxed to
202-245-6623. **Please specify the complete title of the information
collection when making your request.**

Comments regarding burden and/or the collection activity requirements
should be electronically mailed to      <ICDocketMgr@ed.gov>      .
Individuals who use a telecommunications device for the deaf (TDD) may
call the Federal Information Relay Service (FIRS) at 1-800-877-8339.