Business Case Template for a Data Exchange Capability Between Child
Support and the Judiciary (Child Support Version)

November 2007

Table of Contents

[1. EXECUTIVE SUMMARY 2](#executive-summary)

[2. Introduction 3](#introduction)

[2.1 BACKGROUND 3](#background)

[3. Business CASE Objectives 4](#business-case-objectives)

[3.1 Mission Statement 4](#mission-statement)

[3.2 Goals/Objectives 5](#goalsobjectives)

[4. Business Process Description 6](#business-process-description)

[5. Requirements 8](#requirements)

[6. Proposed Solution 18](#proposed-solution)

[6.1 Alternative DescriptionS 18](#alternative-descriptions)

[6.2 Alternative solution EvaluationS
21](#alternative-solution-evaluations)

[7. Cost Analysis 25](#cost-analysis)

[7.1 introduction 25](#introduction-1)

[7.2 Costs 25](#costs)

[7.3 Recommendation 26](#recommendation)

[8. Risk Assessment 28](#risk-assessment)

[9. Project performance evaluation 34](#project-performance-evaluation)

[9.1 Ongoing assessment 34](#ongoing-assessment)

[9.2 Project Impact Measurement 35](#project-impact-measurement)

[Appendix A: New York State Family Court Interface
37](#appendix-a-new-york-state-family-court-interface)

[Appendix B: Initial Request for Remedy XML data Model
39](#appendix-b-initial-request-for-remedy-xml-data-model)

[Appendix C: Child Support Order XML data Model
48](#appendix-c-child-support-order-xml-data-model)

***Purpose of the Business Case Template***

*This template helps court/judicial and child support management prepare
a business case when considering the development of a mechanism to
electronically exchange data. The business case template consolidates
various direction-setting goals and project goals to show how a project
to exchange data is consistent with the business direction of the
court/judicial and child support organizations.*

*A business case is essential to obtain approval to proceed. A business
case provides management with the necessary information to understand
how this project will help them to further meet their objectives, as
well as why this project is worth the investment of resources. The
business case approach suggested here may be more extensive than is
required in your organizational situation/jurisdiction and should be
tailored for your particular application.*

*Preparation of a business case typically requires input from staff
knowledgeable of the court/ judicial and child support business
processes and information technology.*

***How to Use the Business Case Template***

*It is recommended that the general outline of the business case
template be used to support a data exchange project. Sample contents for
a business case are provided that give those developing a business case
a substantial head start. The samples provided are specific to the
information exchange between child support systems and court/judicial
systems. The various samples provided can be used as is or can be
customized to support specific needs.*

*Each section of this template is a chapter of the business case. At
times, the template provides significant detail that may not be needed.
For example, the requirements section within many business cases is
typically not provided in detail. However, including extra detail may
expedite the implementation of an exchange/interface.*

*This document uses **italics text** as instructions and* **normal
text** *as the sample content.*

*The first step in customizing this template is to determine if each
chapter is needed and then review and update the remaining sample
content in each chapter. Next, include any narrative text that further
customizes each chapter.*

*Some child support agencies may approach a data exchange project in
phases. Rather than implement all data and functionality, a specific set
of data and functionality may be chosen to be implemented. This business
case template can be customized to support a phased implementation. The
business case can also be customized to support a pilot project. If a
pilot project is planned, a separate chapter outlining this strategy is
recommended. For example, complete the entire business case and then
select a narrower scope to pilot as a separate project.*

# EXECUTIVE SUMMARY

*The purpose of this section is to provide a summary of the entire
business case. The Executive Summary includes one or two paragraphs
summarizing each section of the entire document. It may include actual
contents from the body of the document. It should not exceed two or
three pages. The Executive Summary can be a powerful communication tool
that can give decision makers a quick view of the case being made to
initiate a project to exchange data between child support enforcement
systems and court/judicial systems.*

*The audience for the Executive Summary may include members of the
Bench, State and Local Court Administration, State and Local Child
Support Administration, Chief Information Officers and Managers, and
Executives in partner and funding organizations that are affected by or
influence the implementation of the electronic data exchange.*

# Introduction

## BACKGROUND

In 1998 the Federal Office of Child Support Enforcement (OCSE) hosted
the National Symposium on Children, Courts, and the Federal Office of
Child Support Enforcement. The goal was to reach out to those involved
in the judicial side of child support and collaborate on program issues.
A second symposium was held in 2003 that involved child support,
judicial, and Medicaid representatives.

In 2004, resolutions from the Conference of Chief Justices (CCJ) and the
Conference of State Court Administrators (COSCA) identified the areas
ripest for collaboration efforts. Two areas are financially based:
reduction of default orders and dealing with arrears. As a result, the
National Judicial-Child Support Enforcement Task Force was created. The
group then formed subgroups to address the following issues:

-   Reducing Inappropriate Orders

-   Problem Solving Courts

-   Inter-jurisdictional Case Processing/Electronic Data Exchange

-   Arrears Management/Order Modification

-   Collaborative Planning/Education/Cross Training for Judges

In 2006 a workgroup consisting of representatives from State courts,
State child support agencies and tribal child support agencies convened
and developed data exchange standards. These data exchange standards
make it easier for State court/judicial and State child support agencies
to exchange data electronically.

# Business CASE Objectives

*The purpose of this section is to ensure that the proposed data
exchange is consistent with the child support initiatives within the
State. It serves to provide assurance to the appropriate decision makers
that the project is consistent with the overall direction of the
organization(s).*

*Business case objectives should communicate the strategic aspects
documented below that express to child support management that this
project is, in fact, accomplishing something that is strategic in nature
and will result in improvements for child support and court/judicial
agencies.*

*The following sample may be used in the business case document. It
contains a project Mission Statement and Goals/Objectives. It is
intended to show that the project is being proposed in the context of
the overall strategic direction of the State child support agency. A
short description of the Mission Statement and Goals/Objectives are
provided to better communicate their purpose to developers of the
business case.*

## Mission Statement 

*The Mission Statement answers the following questions regarding the
organization:*

***Who** are the primary customers?*

***What** customer needs will the project fill?*

***How** does the project support the functions of the court/judicial
agencies and State child support agencies?*

***Why** is the project important?*

*The Mission Statement should address the essence of the project.
Brevity is recommended.*

## Goals/Objectives

*Goals/Objectives are measurable steps in meeting the mission. For each
Goal/Objective there must be at least one desired long-term outcome.*

*Goals/Objectives:*

-   *Define the "targets" or accomplishments the project will achieve in
    the future*

-   *Should be few in number, typically five with a maximum of ten*

-   *Are the first steps in the "road map" for transforming the mission
    into action*

-   *Permit measurement of success*

The following are Goals/Objectives that will be addressed by a project
to exchange data between State child support and court/judicial
agencies:

-   Decrease time for a case to change from locate to maintenance

-   Decrease time for paternity to be established, order to be
    established, and order to be enforced

-   Increase how quickly a case moves to a paying status

-   Decrease delays in order processing, information sharing, and
    payment processing

-   Decrease the gap between what is supposed to be paid in child
    support and what is actually paid

-   Improve collections

-   Decrease case processing timeframes

-   Improve consistency and productivity of case data

-   Decrease customer service response time

-   Reduce occurrence of inappropriate orders (i.e. default orders)

-   Improve communication in inter-jurisdictional cases, such as
    Tribal/State agency-to-Tribal/State court, Tribe-to-State,
    State-to-State, etc.

# Business Process Description

**[overview of the business process]{.underline}**

A basic understanding of the business requirements between the States
and its court/judicial agencies is a critical baseline for the
requirements definition. It is important to have an understanding of the
interaction between State child support agencies and court/judicial
agencies. To clarify the business process framework applicable to the
exchange requirements, a brief generic description of the court business
processes relevant to this project is provided below. The exchange must
be able to support the business flow between child support agencies and
the court/judicial agencies.

Basic areas where the child support agency interacts with the
court/judicial agencies include:

-   Establishment -- Paternity and Orders

-   Order Enforcement

-   Review and Adjustment

-   Supplemental Petitions and Orders

**[Establishment]{.underline}**

Establishment is the function by which paternity, child support orders,
and/or medical support orders are established. Paternity can be
established via voluntary acknowledgement or court-ordered paternity
testing. Paternity can also be adjudicated. Child support and medical
support orders are established by the court/judicial agency or
administratively by an executive agency rather than by court/judicial
agencies and judges. The child support order can dictate frequency,
amount, type of support, duration, and whether wage withholding is
mandated. Medical support orders specify how children are provided with
health insurance coverage. Child support order amounts are based on
child support guidelines, which are income-based formulas that vary by
State.

**[Order Enforcement]{.underline}**

Although there is an existing file, documents must be served and filed
with the court. Making some or all of this process electronic can
eliminate data entry duplication. Once an order is entered, court staff
can enter the details of the order and convey that information
electronically to the child support agency. Enforcement of support
orders is the application of remedies to obtain payment of an obligation
contained in a support order. Examples of remedies include wage
withholding, asset seizure, liens, license revocation, and U.S. passport
denial.

**[Review and Adjustment]{.underline}**

Review and adjustment is the process in which current financial
information is obtained from both parties in a child support case and
evaluated to determine if a support order needs to be adjusted. Reviews
occur according to a recommended review cycle, but can also occur upon
the request of either party. For Temporary Assistance to Needy Families
(TANF) cases, reviews can occur upon the request of either party or the
child support agency.

**[Supplemental Petitions]{.underline}**

Supplemental petitions are petitions to enforce or modify a prior
obligation. That prior obligation may be one entered by the court (in
which case the parties' data will already exist); or by another court in
the State or in another State (there may not be information on the
parties for these petitions; a file or file amendment will be created
once the application is received). These petitions are brought either by
parties privately or by the agency as an assignee. The processing of
these petitions would cause an additional flow of information to the
agency, culminating in a responsive court order.

# Requirements

*Requirements are a statement of the needs that a project must satisfy.
Requirements should be comprehensive and clear, well structured,
traceable, and testable. The requirements analysis should begin with
business or organizational requirements and translate those into project
requirements.*

*The sample requirements provided are detailed and specific to an
exchange of data between child support systems and court/judicial
systems.*

The requirements for the child support agency and court/judicial
exchange/interface are described below.

-   Data Requirements

-   Processing Requirements

-   Technical Requirements

-   Organizational Requirements

-   Operational Requirements

-   Legacy System Modification Requirements

*It is important to recognize that the requirements are documented to
support the assessment of alternatives for the exchange/interface and
not for the development of the exchange/interface. The requirements
presented here are not intended to be used by a child support or
court/judicial agency to implement a child support and court/judicial
interface. Studies have already been conducted that indicate the
technology to exchange documents and data is available. The requirements
identified as part of this effort focus not so much on **can** we
exchange data in an automated manner, but **should** we exchange the
data in an automated manner **at this time**.*

#### Data Requirements {#data-requirements .unnumbered}

Requirements for the data exchange/interface between the child support
agency and the court/judicial agency are provided in this section. The
following data elements were defined by the OCSE and the National Center
for State Courts workgroup.

*In 2006, a workgroup was convened to assist in the development of two
XML data models for a request for remedy and a child support order. The
National Center for State Courts directed this effort. The information
exchange documentation for these two data models is included in the
appendix of this document and could be used as an example in the
development of data requirements.*

The scope of what is being exchanged between the States and
court/judicial agencies has as its foundation the flow of data between
the State child support agencies and the court/judicial agencies. There
are unique aspects to the child support business process within the
State and court/judicial environments. The diagram below depicts the
scope of the data exchange.

Requirement 1: The exchange/interface must be able to handle both
case-specific and person-specific data. The source and destination
systems may be case-oriented, person-oriented, or both. This means the
basic processing unit is either the case or the persons involved in the
case. The basic data groups provided below are generic so as to
represent both case and person oriented situations.

Case Data

  -----------------------------------------------------------------------
  **DATA ELEMENT**               **DESCRIPTION**
  ------------------------------ ----------------------------------------
  Docket Number (Court Case      The number assigned to the case filed in
  Number)                        a particular court. Also called a case
                                 number.

  Order Commencement Date        The date that obligations start to
                                 accrue.

  Date of Order                  The date on which the order was
                                 established.

  Order Action                   Indicates if an order is a request from
                                 a child support agency for an order of
                                 the court or a Court Action, indicating
                                 an executed order from the court.

  Order Category                 Category of the order, including
                                 Establish, Modify, Enforce, Modify and
                                 Enforce, and Vacate.

  Order Type                     Child support (initial or modified) or
                                 paternity.

  Non Monetary Order             Details of the order in which payments
                                 are not required.

  Monetary Order                 Details of the order requiring payments
                                 (including maintenance, alimony, medical
                                 payments, health insurance, etc).

  Order Payor                    Name of person required to make the
                                 payment(s).

  Order Payee                    Trustee(s) for the payment; may include
                                 child support agency, custodial parents,
                                 or direct payments to schools, doctors
                                 or other.

  Obligation Type                Type of obligation can be monetary or
                                 non-monetary, including attending
                                 counseling with a child, submission to
                                 blood test, one-time payment, arrearage
                                 payment, or regular monthly payment.

  Amount of Child Support Due    The final decision of the court,
                                 resolving the dispute; an opinion; an
                                 award.

  Frequency of Child Support     The amount of time between payments
  Payment                        (e.g., Weekly, Bi-weekly, Semi-monthly,
                                 Monthly, Quarterly, Semi-annually,
                                 Annually).

  End Date/Duration              End date or duration of obligation
                                 (e.g., high school graduation).
  -----------------------------------------------------------------------

#####  {#section .unnumbered}

##### Person Data -- Obligor {#person-data-obligor .unnumbered}

+------------------------------+---------------------------------------+
| **DATA ELEMENT**             | **DESCRIPTION**                       |
+==============================+=======================================+
| Obligor Name                 | Name (at the time the order was       |
|                              | issued) of the person owing the duty  |
| -   First Name               | of support. Also referred to as the   |
|                              | non-custodial parent.                 |
| -   Middle Name              |                                       |
|                              |                                       |
| -   Last Name                |                                       |
+------------------------------+---------------------------------------+
| Obligor Suffix (Title)       | The name suffix (at the time the      |
|                              | order was issued), e.g., Jr.          |
+------------------------------+---------------------------------------+
| Obligor Now Known As Name    | Current name of the person owing the  |
|                              | duty of support. Also referred to as  |
| -   First Name               | the non-custodial parent.             |
|                              |                                       |
| -   Middle Name              |                                       |
|                              |                                       |
| -   Last Name                |                                       |
+------------------------------+---------------------------------------+
| Obligor Now Known As Suffix  | The current name suffix, e.g., Jr.    |
| (Title)                      |                                       |
+------------------------------+---------------------------------------+
| Obligor Home Address         | Home address of the obligor.          |
+------------------------------+---------------------------------------+
| > Street Address (line 1)    | Line 1 of the street address for the  |
|                              | obligor.                              |
+------------------------------+---------------------------------------+
| > Street Address (line 2)    | Line 2 of the street address for the  |
|                              | obligor.                              |
+------------------------------+---------------------------------------+
| > City                       | City for the obligor.                 |
+------------------------------+---------------------------------------+
| > State                      | State code for the obligor.           |
+------------------------------+---------------------------------------+
| > Zip Code 1                 | The first five digits of the zip code |
|                              | for the obligor.                      |
+------------------------------+---------------------------------------+
| > Zip Code 2                 | The last four digits of the zip code  |
|                              | for the obligor.                      |
+------------------------------+---------------------------------------+
| Obligor Office Address       | Office address of the obligor.        |
+------------------------------+---------------------------------------+
| > Street Address (line 1)    | Line 1 of the street address for the  |
|                              | office of the obligor.                |
+------------------------------+---------------------------------------+
| > Street Address (line 2)    | Line 2 of the street address for the  |
|                              | office of the obligor.                |
+------------------------------+---------------------------------------+
| > City                       | City for the office of the obligor.   |
+------------------------------+---------------------------------------+
| > State                      | State code for the office of the      |
|                              | obligor.                              |
+------------------------------+---------------------------------------+
| > Zip Code 1                 | The first five digits of the zip code |
|                              | for the office of the obligor.        |
+------------------------------+---------------------------------------+
| > Zip Code 2                 | The last four digits of the zip code  |
|                              | for the office of the obligor.        |
+------------------------------+---------------------------------------+
| Obligor Social Security      | Social Security number for the        |
| number                       | obligor.                              |
+------------------------------+---------------------------------------+
| Obligor Date of Birth        | Date of birth (e.g., MMDDYYYY) of the |
|                              | obligor.                              |
+------------------------------+---------------------------------------+
| Obligor Home Phone Number    | Home contact phone number for the     |
|                              | obligor.                              |
+------------------------------+---------------------------------------+
| Obligor Office Phone Number  | Office contact phone number for the   |
|                              | obligor.                              |
+------------------------------+---------------------------------------+
| Obligor Email                | Email address of the obligor.         |
+------------------------------+---------------------------------------+
| Obligor Gender               | Gender code for the obligor (e.g., M, |
|                              | F).                                   |
+------------------------------+---------------------------------------+
| Obligor Attorney Name        | Name (as of time order was issued) of |
|                              | the attorney of the obligor.          |
| -   First Name               |                                       |
|                              |                                       |
| -   Middle Name              |                                       |
|                              |                                       |
| -   Last Name                |                                       |
+------------------------------+---------------------------------------+
| Obligor Attorney Bar Number  | Obligor attorney's bar number.        |
+------------------------------+---------------------------------------+
| Obligor Attorney License     | Obligor attorney's license authority. |
| Authority                    |                                       |
+------------------------------+---------------------------------------+
| Obligor Attorney Year        | Obligor attorney's year admitted to   |
| Admitted to Bar              | the bar.                              |
+------------------------------+---------------------------------------+
| Obligor Attorney Bar Status  | Obligor attorney's bar status (e.g.   |
|                              | active, inactive).                    |
+------------------------------+---------------------------------------+

##### Person Data -- Obligee {#person-data-obligee .unnumbered}

+------------------------------+---------------------------------------+
| **DATA ELEMENT**             | **DESCRIPTION**                       |
+==============================+=======================================+
| Obligee Name                 | Name (as of time order was issued) of |
|                              | the person to whom a duty of support  |
| -   First Name               | is owed. Also referred to as the      |
|                              | custodial parent when money is owed   |
| -   Middle Name              | to the parent who resides with the    |
|                              | child.                                |
| -   Last Name                |                                       |
+------------------------------+---------------------------------------+
| Obligee Suffix (Title)       | The name suffix (as of time order was |
|                              | issued), e.g., Jr.                    |
+------------------------------+---------------------------------------+
| Obligee Now Know As Name     | Current name of the person to whom a  |
|                              | duty of support is owed. Also         |
| -   First Name               | referred to as the custodial parent   |
|                              | when money is owed to the parent who  |
| -   Middle Name              | resides with the child.               |
|                              |                                       |
| -   Last Name                |                                       |
+------------------------------+---------------------------------------+
| Obligee Now Known As Suffix  | The current name suffix, e.g., Jr.    |
| (Title)                      |                                       |
+------------------------------+---------------------------------------+
| Obligee Home Address         | Home address of the obligee.          |
+------------------------------+---------------------------------------+
| > Obligee Street Address     | Line 1 of the street address for the  |
| > (line 1)                   | obligee.                              |
+------------------------------+---------------------------------------+
| > Obligee Street Address     | Line 2 of the street address for the  |
| > (line 2)                   | obligee.                              |
+------------------------------+---------------------------------------+
| > Obligee City               | City for the obligee.                 |
+------------------------------+---------------------------------------+
| > Obligee State              | State code for the obligee.           |
+------------------------------+---------------------------------------+
| > Obligee Zip Code 1         | The first five digits of the zip code |
|                              | for the obligee.                      |
+------------------------------+---------------------------------------+
| > Obligee Zip Code 2         | The last four digits of the zip code  |
|                              | for the obligee.                      |
+------------------------------+---------------------------------------+
| Obligee Office Address       | Office address of the obligee.        |
+------------------------------+---------------------------------------+
| > Obligee Street Address     | Line 1 of the street address for the  |
| > (line 1)                   | office of the obligee.                |
+------------------------------+---------------------------------------+
| > Obligee Street Address     | Line 2 of the street address for the  |
| > (line 2)                   | office of the obligee.                |
+------------------------------+---------------------------------------+
| > Obligee City               | City for the office of the obligee.   |
+------------------------------+---------------------------------------+
| > Obligee State              | State code for the office of the      |
|                              | obligee.                              |
+------------------------------+---------------------------------------+
| > Obligee Zip Code 1         | The first five digits of the zip code |
|                              | for the office of the obligee.        |
+------------------------------+---------------------------------------+
| > Obligee Zip Code 2         | The last four digits of the zip code  |
|                              | for the office of the obligee.        |
+------------------------------+---------------------------------------+
| Obligee Social Security      | Social Security number for the        |
| number                       | obligee.                              |
+------------------------------+---------------------------------------+
| Obligee Date of Birth        | Date of birth (e.g., MMDDYYYY) of the |
|                              | obligee.                              |
+------------------------------+---------------------------------------+
| Obligee Home Phone Number    | Home contact phone number for the     |
|                              | obligee.                              |
+------------------------------+---------------------------------------+
| Obligee Office Phone Number  | Office contact phone number for the   |
|                              | obligee.                              |
+------------------------------+---------------------------------------+
| Obligee Email                | Email address of the obligee.         |
+------------------------------+---------------------------------------+
| Obligee Gender               | Gender code for the obligee (e.g., M, |
|                              | F).                                   |
+------------------------------+---------------------------------------+
| Obligee Attorney Name        | Name (as of time order was issued) of |
|                              | the attorney of the obligee.          |
| -   First Name               |                                       |
|                              |                                       |
| -   Middle Name              |                                       |
|                              |                                       |
| -   Last Name                |                                       |
+------------------------------+---------------------------------------+
| Obligee Attorney Bar Number  | Obligee attorney's bar number.        |
+------------------------------+---------------------------------------+
| Obligee Attorney License     | Obligee attorney's license authority. |
| Authority                    |                                       |
+------------------------------+---------------------------------------+
| Obligee Attorney Year        | Obligee attorney's year admitted to   |
| Admitted to Bar              | the bar.                              |
+------------------------------+---------------------------------------+
| Obligee Attorney Bar Status  | Obligee attorney's bar status (e.g.   |
|                              | active, inactive).                    |
+------------------------------+---------------------------------------+

#####  {#section-1 .unnumbered}

##### Person Data -- Child (repeated for each child) {#person-data-child-repeated-for-each-child .unnumbered}

+------------------------------+---------------------------------------+
| **DATA ELEMENT**             | **DESCRIPTION**                       |
+==============================+=======================================+
| Children Names               | All children who have not reached the |
|                              | age of emancipation or been legally   |
| -   First Name               | declared emancipated.                 |
|                              |                                       |
| -   Middle Name              |                                       |
|                              |                                       |
| -   Last Name                |                                       |
+------------------------------+---------------------------------------+
| Children Street Addresses    | Line 1 of the street address for each |
| (line 1)                     | child.                                |
+------------------------------+---------------------------------------+
| Children Street Addresses    | Line 2 of the street address for each |
| (line 2)                     | child.                                |
+------------------------------+---------------------------------------+
| Children Cities              | City for each child.                  |
+------------------------------+---------------------------------------+
| Children States              | State code for each child.            |
+------------------------------+---------------------------------------+
| Children Zip Code 1          | The first five digits of the zip code |
|                              | for each child.                       |
+------------------------------+---------------------------------------+
| Children Zip Code 2          | The last four digits of the zip code  |
|                              | for each child.                       |
+------------------------------+---------------------------------------+
| Children Social Security     | Social Security number for each       |
| number                       | child.                                |
+------------------------------+---------------------------------------+
| Children Gender              | Gender for each child.                |
+------------------------------+---------------------------------------+
| Children Dates of Birth      | Date of birth (e.g., MMDDYYYY) for    |
|                              | each child.                           |
+------------------------------+---------------------------------------+

##### Financial Data {#financial-data .unnumbered}

  -----------------------------------------------------------------------
  **DATA ELEMENT**               **DESCRIPTION**
  ------------------------------ ----------------------------------------
  Remitter Name                  Name of Person/Organization (e.g.
                                 employer) remitting payments to the
                                 person entitled to receive the payments.

  Remitter Contact Name          Name of person responsible for remitting
                                 the payments.

  Remitter Street Address (line  Line 1 of the street address for the
  1)                             remitter.

  Remitter Street Address (line  Line 2 of the street address for the
  2)                             remitter.

  Remitter City                  City for the remitter.

  Remitter State                 State code for the remitter.

  Remitter Zip Code 1            The first five digits of the zip code
                                 for the remitter.

  Remitter Zip Code 2            The last four digits of the zip code for
                                 the remitter.

  Remitter Phone Number          Contact phone number for the remitter.
  -----------------------------------------------------------------------

##### Event Data {#event-data .unnumbered}

  -----------------------------------------------------------------------
  **DATA ELEMENT**               **DESCRIPTION**
  ------------------------------ ----------------------------------------
  Court Calendar (scheduled      Scheduled events such as court
  events)                        appearance dates.

  -----------------------------------------------------------------------

Requirement 2: The exchange/interface must employ cross-references
(i.e., the capability to connect cases to participants).

Requirement 3: The source system fields must be mapped to the
destination system fields with respect to format, data type, etc.

Requirement 4: Algorithms must be established to address variances in
source and destination field attributes (e.g., if the source system
captures a 2-line address field and the destination system captures a
1-line address field, the interface has to recognize and remember those
differences).

Requirement 5: The interface must have the ability to recognize and tag
data items that are considered confidential.

#### Processing Requirements {#processing-requirements .unnumbered}

Processing requirements for the exchange/interface between the child
support agency and the court/judicial agency are provided in this
section.

Requirement 1: The exchange/interface must operate independently of the
State and court/judicial systems (e.g., if the interface fails, the
child support agency and court/judicial systems are not negatively
affected).

Requirement 2: The generation of the data messages to be exchanged must
be completed without manual intervention.

Requirement 3: Upon completion of an exchange, a record of the exchange
must be generated. A complete audit of all transactions must be
provided.

Requirement 4: The conversion of data from source to destination must be
done without manual intervention (no manual loading of data).

Requirement 5: The exchange/interface must be initiated based on
triggers in the source system as well as by the request of State or
court/judicial staff.

Requirement 6: Paper exchange of data will be reduced.

Requirement 7: The exchange/interface must be able to accommodate the
following documents and forms and also structure the data for exchange
and presentation.

[Documents/Forms]{.underline}

-   Orders and/or Judgments for Support

-   Contempt Orders

-   Default Orders

-   Review and Adjust Orders

-   Enforcement Orders

-   Continuance Orders

-   Discovery Orders

-   Orders correcting clerical mistakes

-   Orders resolving a motion for review/modification of previous orders

-   Appellate Orders

-   Petitions or Complaints to Establish Paternity & Support

-   Petitions or Motions for Contempt

-   Supporting Affidavits

-   UIFSA Petitions

-   Depositions

-   Continuances

-   Service of Process

#### Technical Requirements {#technical-requirements .unnumbered}

Requirements for the exchange/interface between the child support agency
and the court/judicial agency regarding technical aspects of the
interface are provided in this section.

Requirement 1: The exchange/interface must be hardware independent.

Requirement 2: The exchange/interface must be able to handle multiple
source/destination hardware configurations.

Requirement 3: The exchange/interface development language must be open
and interpretive.

Requirement 4: The exchange/interface must be able to handle multiple
source/destination operating systems and database management systems.

Requirement 5: The exchange/interface will flag incomplete information
if sent from the source system (i.e., data requiring verification,
authorization, and/or approval will not be exchanged unless flagged as
being unverified).

Requirement 6: The exchange/interface must be self-describing (i.e., the
structure and content together in each document).

Requirement 7: The exchanged document must be "human readable" (i.e.,
not requiring special tools to translate symbols or special computer
languages into words people can read).

Requirement 8: The exchanged documents must separate data from
presentation. When exchanging a document, the document is basically
split into its two parts for transmitting.  One is the presentation or
the actual description that defines the formatting of the document.  The
second part is the data, a file that contains the actual content of the
document. Once the document has been exchanged, the two parts are
brought back together and the original document is reconstructed.

Requirement 9: Any software used in the exchange/interface must not be
proprietary.

Requirement 10: A mechanism of connectivity must be in place (e.g., the
Internet, intranet, or network).

Requirement 11: A security infrastructure must be in place (e.g.,
firewalls and controlled access).

Requirement 12: The exchange will be compliant with national data
models.

#### Organizational Requirements {#organizational-requirements .unnumbered}

Organizational Requirements for the exchange/interface between the child
support agency and the court/judicial agency are provided in this
section.

Requirement 1: A workgroup must be established to address
standardization of exchange/interface requirements, including but not
limited to data, business rules, definitions, and forms.

Requirement 2: The workgroup needs to recognize the unique
organizational structures of the State child support agency and the
court/judicial agency (e.g., State vs. county-administered, judicial vs.
administrative).

#### Operational Requirements {#operational-requirements .unnumbered}

Operations and on-going maintenance requirements for the
exchange/interface between the child support agency and the
court/judicial agency are provided in this section.

Requirement 1: Organizational responsibility for the operation and
maintenance of the exchange/interface must be assigned/established.

Requirement 2: Resources beyond the initial implementation to support
on-going operations and maintenance must be planned.

Requirement 3: Source and destination information technology (IT)
organizations must take responsibility for maintaining the transaction
file generation function.

#### Legacy Systems Modification Requirements {#legacy-systems-modification-requirements .unnumbered}

Requirements for the exchange/interface between the child support agency
and the court/judicial agency pertaining to legacy system modifications
are provided in this section.

Requirement 1: The legacy systems must have the capability of creating
the data set to be exchanged.

Requirement 2: The legacy systems must have the capability of accepting
an electronic update without user intervention.

Requirement 3: The legacy systems must be able to accept both total
record updates and partial record updates.

Requirement 4: The legacy systems must notify workers when the
exchange/interface updates the database.

Requirement 5: The legacy systems must be able to extract the required
data elements from the exchange/interface.

Requirement 6: The legacy systems must be able to report errors
triggered by the exchange/interface.

# Proposed Solution

*This section documents the alternatives that were considered to meet
the project's objectives. The proposed solution is the result of a
thorough assessment of alternatives.*

*The process to evaluate alternatives is standard in the business of
government Information Technology. The alternatives are identified and
defined in a consistent manner to support an assessment against a set of
criteria. The primary focus of the analysis is to understand the
strengths and weaknesses of the different approaches and determine which
solution offers the best potential for success. The sample provided in
this document starts with the description of the exchange in terms of
requirements.*

The analysis led to the identification of three potential alternatives
that meet the requirements.

1.  XML-Based Interface

2.  System-to-System Interface

3.  Imaging/Electronic Document Management

## Alternative DescriptionS

*The initial step necessary to conduct an alternatives analysis is to
describe each alternative in a standard manner that facilitates
assessment and comparison. A suggested approach is to provide the
General Description, Data Description, Processing Description, and
Technical Description. However, States should follow any proven methods
they are comfortable using to describe their alternatives.*

Three alternatives for exchanging data between child support agencies
and court/judicial agencies are described below.

**[Alternative 1 -- XML-based Interface]{.underline}**

#### General Description {#general-description .unnumbered}

XML (Extensible Markup Language) provides the ability to exchange
information between different operating systems, computer applications
and databases.

#### Data Description {#data-description .unnumbered}

The data requirements described in the Requirements section are based on
the work previously completed in defining an XML structured data formats
and national data models, which define document structures with a list
of child support and legal elements. This alternative is consistent with
the requirements.

#### Processing Description {#processing-description .unnumbered}

XML is a state-of-the-art means to exchange information between diverse
hardware, operating system, and application software system
environments. Using XML, the source computer takes the data (and
separate formatting information as well) to be transmitted and converts
it to XML. The XML file is transmitted to the destination computer and
converted to the appropriate structure and format of that system. XML
accepts the data in standard formats which can be translated into
locally specific formats. With the addition of XML Style Sheet
Formatting Objects, XSL FO, XML can be transformed into PDF files as
needed to be viewed as formatted text with readable prose and printed
with exact pagination and formatting.

#### Technical Description {#technical-description .unnumbered}

An XML-based alternative does not require modifications to source or
destination environments to ensure homogeneity in the exchange. However,
this alternative does require connectivity and transportation mechanisms
(e.g., LAN, WAN, or Internet, combined with messaging capabilities) to
exchange the files/data packages. XML implementations typically use web
services, which provide interactive capabilities. Using web services
allow for the sender to immediately know that the message was received.
The time stamp receipt shows that the court has successfully received
it. Finally, when either the automated processing or the manual clerk
review is completed, the child support agency receives the results
immediately and can correct and resend if there is an error.

**[Alternative 2 -- System-to-System Interface]{.underline}**

#### General Description {#general-description-1 .unnumbered}

A System-to-System Interface operates by interfacing the State's court
case management system nightly with the Family Support Registry (FSR)
system, also known as the State Disbursement Unit (SDU). The FSR system
is an extension of the State's Automated Child Support Enforcement
System, specifically focused on child support collections managed by the
SDU. FSR provides functionality that supports billing, payment
processing, disbursements, income assignment issuance, and bank
reconciliation.

#### Data Description {#data-description-1 .unnumbered}

The System-to-System Interface alternative is consistent with the data
requirements presented in the Requirements section of this document.

#### Processing Description {#processing-description-1 .unnumbered}

Court clerks enter information and the information is transferred by
File Transfer Protocol (FTP) to the child support agency. When the
court/judicial system sends a transaction to establish an account for a
new order, a new case is automatically generated in the State's central
registry. For a new case, no user intervention is required. For
modifications to existing orders, user intervention is sometimes
required to match data from the court/judicial system with the IV-D
cases. Approximately 60 percent of transactions are processed
automatically. The data set includes 40-50 data elements.

Fields are marked "mandatory" or "non-mandatory but desired". An
exception report is returned to the court system nightly that indicates
rejected records. Corrections are made the next day.

For IV-D cases, hard copies of the orders arrive at the local child
support office prior to the electronic transmission. For non-IV-D cases,
hard copies of the orders are not required.

#### Technical Description {#technical-description-1 .unnumbered}

The FSR interfacing programs synchronize collections data between it and
the child support data. The FSR system is hosted on an IBM AS400 system
and uses a private Transmission Control Protocol/Internet Protocol
(TCP/IP) frame relay network to transmit data.

**[Alternative 3 -- Imaging/ELECTRONIC DOCUMENT
Transmission]{.underline}**

#### General Description {#general-description-2 .unnumbered}

The Division of Child Support (DCS) began work to use imaging technology
to receive and process child support orders from the county clerks.
Imaging technology permits the electronic transmission of documents or
forms such as court orders from the court to the child support agency.

#### Data Description {#data-description-2 .unnumbered}

The electronic transmission of a child support order is similar to
transmitting a fax or a photographic image over the Internet (a ".GIF"
file), thereby avoiding the time delay in physically carrying or mailing
the document to the intended recipient. The data and critical
information within the document are not parsed or put into a format that
software applications can use, either to store or otherwise interpret
the information content of the scanned document. However, the State is
investigating how to tag and transmit specific data elements contained
in the order.

#### Processing Description {#processing-description-2 .unnumbered}

DCS Imaging System uses fax machines and scanners to transport child
support orders from the courts to the State's Division of Child Support.
This system began in 1987 and at that time, fax machines were the most
advanced communication technology available. Fax machines were leased to
39 counties and by 1997, 100 percent of all orders were transmitted
directly to the State office by fax. Also in 1997, with an increase in
the volume of child support payment processing, imaging technology was
installed to expedite the payment process. A case archive system was
built as the Court Order Unit also wanted to utilize the benefits of
imaging technology. The system was built on an infrastructure of imaging
technology utilizing a phased process. For those counties using fax
machines, the paper faxes were forwarded to a fax server. Clerks with
imaging systems could export directly into the State system. Fax
machines are now being replaced with scanners so that direct imaging
will be available to all counties.

#### Technical Description {#technical-description-2 .unnumbered}

This alternative requires imaging hardware, such as scanners. It also
requires all parties that are transmitting or receiving information to
agree on the format of the electronic image, such as PDF or TIFF. In
addition, the mechanism used to tag and extract the relevant data must
be agreed upon. An imaging or electronic document transmission system
also requires a connectivity capability (e.g., LAN or WAN) and all
security issues (such as firewalls) must be addressed.

## Alternative solution EvaluationS

*The final step is to evaluate the proposed solution alternatives. The
evaluation below includes an evaluation of each alternative in a
narrative form as well as in a summary table form.*

In the following paragraphs, each of the alternatives is evaluated
within the context of the data, processing, and technical requirements.
Key strengths and weaknesses of each alternative are highlighted.

#### [Alternative 1 -- XML-Based Interface]{.underline} {#alternative-1-xml-based-interface .unnumbered}

#### Data Requirements {#data-requirements-1 .unnumbered}

With the exception of some additional data items derived from
interviews, the XML-based solution meets or exceeds the data
requirements. XML is designed to facilitate the flexible mapping of data
employing maintainable cross-references. XML is a technology
specifically designed for exchanging data between systems and
environments independently from the hardware and software architectures
of the source and destination systems.

#### Processing Requirements {#processing-requirements-1 .unnumbered}

The XML interface has no weaknesses related to processing requirements.
An XML file is transmitted to the destination computer and converted to
the appropriate format of that system. A benefit of XML is that it does
not differentiate between the source and destination environments. As
part of the national data exchange model, it is proposed that for both
sending information to and receiving information from the
courts/judicial agency, the child support system provide both data and
actual documents in electronic form. XML-formatted documents can be
viewed electronically and the XML-tagged data can populate the
court/judicial and the child support system's databases.

#### Technical Requirements {#technical-requirements-1 .unnumbered}

XML is the ideal solution in terms of meeting the technical
requirements. XML is specifically designed to be hardware and software
independent. The exchanged data is self-describing and readable by
humans. It is also designed to separate data transfer from presentation
application (i.e., word processor, web format) and can operate as long
as there is a communication path between the source and destination
systems.

There does not appear to be any disagreement, from either the previously
cited workgroup or the States interviewed, regarding the suitability of
an XML-based solution. XML has the underlying capabilities to best
handle the exchange of data between child support agencies and
court/judicial agencies. An advantage to implementing an XML-based
solution is that the source and destination hardware, operating system,
and application system environments can vary. XML is a toolset designed
specifically for the needs of information exchange in complex and
heterogeneous environments.

#### [Alternative 2 -- System-to-System Interface]{.underline}  {#alternative-2-system-to-system-interface .unnumbered}

#### Data Requirements {#data-requirements-2 .unnumbered}

This alternative is consistent with the data requirements presented in
this document. The technical and business overhead and maintenance
issues should be considered in the total cost of ownership and continued
effectiveness of a System-to-System Interface.

#### Processing Requirements {#processing-requirements-2 .unnumbered}

The System-to-System interface operates independently of the State and
court systems (i.e., an interface failure does not affect the legacy
systems). The conversion of data is completed without user intervention
and a record of the exchange is generated. A disadvantage of this
approach is the lack of transaction visibility. For example, when data
is sent, it may not be known for a few days if it was received
correctly, if an error was generated and it needs to be resent, or if
there was any response from the court or child support agency. Another
issue inherent to a System-to-System Interface is the relative
"brittleness" of the interface. If any internal system changes affect
the data being exchanged, the interfaces must be modified. Time, money,
data accuracy and business processes can all be effected by this.

Some user intervention is required to correct rejected records and for
certain data matching and modifications to existing orders. Paper
exchange is not significantly reduced. A System-to-System Interface is
simple to implement with free software tools and requires little
programming.

#### Technical Requirements {#technical-requirements-2 .unnumbered}

Each system-to-system interface has to be designed, developed, and
maintained and is not hardware or software independent.

A mechanism of connectivity is in place, as is a security
infrastructure. Also, an exception report is returned to the court
system nightly that indicates rejected records.

#### [Alternative 3 *--* Imaging/Electronic Document Transmission]{.underline} {#alternative-3-imagingelectronic-document-transmission .unnumbered}

#### Data Requirements {#data-requirements-3 .unnumbered}

A small subset of the required data elements are captured from the
imaged document and thus, a mechanism for addressing variations in
source and destination field attributes is not available for all the
required data elements.

#### Processing Requirements {#processing-requirements-3 .unnumbered}

The currently implemented process of imaging court orders satisfies the
requirements related to independent operation, reduction of paper, and
an audit trail and accommodates the documents and forms specified. Two
primary benefits of this approach are the elimination of paper and the
decrease in the time required to transmit the document by U.S. Postal
Service or courier.

#### Technical Requirements {#technical-requirements-3 .unnumbered}

Although most of the technical requirements have not been addressed,
solutions are being planned. Proprietary software has been resolved and
connectivity and a security infrastructure are in place.

**[Alternatives comparative Evaluation]{.underline}**

*Use the table below to rank the alternatives. Sample text that could be
included in a business case to explain the table is provided below.*

The table below ranks each alternative versus each of the data,
processing, and technical requirements. Each alternative is ranked
relative to the other alternatives for each requirement. For each
requirement, each alternative is given a ranking of 1, 2, or 3 with 1
being the highest. If two or more alternatives are deemed to be
relatively equivalent in meeting a requirement, they receive the same
score. The alternatives in the matrix are:

Alt 1 = XML-Based Interface

Alt 2 = System-to-System Interface

Alt 3 = Imaging/Electronic Document Transmission

Note: Lower total scores indicate preferred solution.

  --------------------------------------------------------------------------------------
  **Requirements**                                         **Alt 1**     **Alt   **Alt
                                                                         2**     3**
  -------------------------------------------------------- ------------- ------- -------
  **Data:**                                                **Ranking**           

  1\. The exchange/interface must be able to handle data                         
  that are structured both by case and person. The source                        
  and destination systems are either case or                                     
  person-oriented, which means that the basic processing                         
  unit is either the case or the persons involved in the                         
  case.                                                                          

  2\. The exchange/interface must employ cross-references                        
  (i.e. the capability to connect cases to participants).                        

  3\. The source system fields must be mapped to the                             
  destination system fields with respect to format, data                         
  type, etc.                                                                     

  4\. Algorithms must be established to address variances                        
  in source and destination field attributes (for example,                       
  if the source system captures a 2-line address field and                       
  the destination system captures a 1-line address field,                        
  the interface has to recognize and remember those                              
  differences).                                                                  

  5\. The interface must have the ability to recognize and                       
  tag data items that are considered confidential.                               

  **Total for Data**                                                             

  **Processing:**                                          **Ranking**           

  1\. The exchange/interface must operate independently of                       
  the State and court/judicial systems (for example, if                          
  the interface fails, the child support agency and court                        
  systems are not negatively affected).                                          

  2\. The generation of the files to be exchanged must be                        
  completed without user intervention.                                           

  3\. Upon completion of an exchange, a record of the                            
  exchange must be generated. A complete audit of all                            
  transactions must be provided.                                                 

  4\. The conversion of data from source to destination                          
  must be done without user intervention (no manual                              
  loading of data).                                                              

  5\. The exchange/interface must be initiated based on                          
  triggers in the source system as well as by the request                        
  of State or court staff.                                                       

  6\. Paper exchange of data will be reduced.                                    

  7\. The exchange/interface must be able to accommodate                         
  the data contained in the documents and forms and also                         
  structure the data for exchange and presentation.                              

  Total for Processing                                                           

  **Technical:**                                           **Ranking**           

  1\. The exchange/interface must be hardware independent.                       

  2\. The exchange/interface must be able to handle                              
  multiple source/destination hardware configurations.                           

  3\. The exchange/interface development language must be                        
  open and interpretive.                                                         

  4\. The exchange/interface must be able to handle                              
  multiple source/destination operating systems and                              
  database management systems.                                                   

  5\. The exchange/interface will flag incomplete                                
  information if sent from the source system (for example,                       
  data requiring verification, authorization, and/or                             
  approval will not be exchanged unless flagged as being                         
  unverified).                                                                   

  6\. The exchange/interface must be self-describing                             
  (i.e., the structure and content together in each                              
  document).                                                                     

  7\. The exchanged document must be human readable (i.e.,                       
  special tools must not be necessary for processing by                          
  computers).                                                                    

  8\. The exchanged documents must separate data from                            
  presentation.                                                                  

  9\. Any software used in the exchange/interface must not                       
  be proprietary.                                                                

  10\. A mechanism of connectivity must be in place (e.g.,                       
  the Internet, intranet, network).                                              

  11\. A security infrastructure must be in place (e.g.,                         
  firewalls and controlled access).                                              

  12\. The exchange will be compliant with national data                         
  models.                                                                        

  **Total for Technical**                                                        

  **Total for All Requirements**                                                 
  --------------------------------------------------------------------------------------

# Cost Analysis

## introduction

*For many audiences of a business case, the most critical aspect is if
the project's benefits exceed its cost. Due to the nature of this
project, it will prove difficult to conduct a cost analysis that will
determine an exact break even point. However, this template provides
some suggestions for a cost benefit approach that permits comparison of
the previously defined alternatives. The approach defines the costs of
implementing each alternative as well as the identification of tangible
and intangible benefits. The result is an evaluation that shows which
alternative has the lowest relative costs and which has the most
potential for achieving the benefits.*

*The template provides a relative assessment (not actual dollars) of
costs for the three alternatives to exchange data. Keep in mind that the
purpose of the business case is to garner "permission to proceed." The
template also includes a sample of potential benefits related to this
project.*

## Costs

*The cost analysis provides a general assessment of the expenses to a
State to develop an exchange/interface. The suggested approach is to do
a relative comparison of development, implementation, and ongoing costs.
It is also suggested that the business case should highlight the fact
that the overall cost of this project is low in comparison to other
statewide human services system development projects. This also means
that just because one of the alternatives is relatively more expensive
than the other alternatives, a State should not necessarily exclude it.*

The costs presented here are relevant to each of the alternatives. In
the table provided below, each alternative is ranked as (H) if the
relative cost of the alternative is high, (M) if the relative cost is
medium and (L) if the relative cost is low. The alternatives in the
matrix are:

Alt 1 = XML Based Interface

Alt 2 = System-to-System Interface

Alt 3 = Imaging/Electronic Document Transmission

  -----------------------------------------------------------------------------
  **Cost Category**                                     **Alt   **Alt   **Alt
                                                        1**     2**     3**
  ----------------------------------------------------- ------- ------- -------
  Development/Implementation Costs                                      

  Staff Costs (State/Court Staff, Contractor Staff)                     

  Hardware                                                              

  Software                                                              

  Other EDP Supplies                                                    

  Miscellaneous                                                         

  Training                                                              

  Indirect Costs                                                        

                                                                        

  Ongoing Costs                                                         

  Operations                                                            

  Maintenance/Enhancement                                               
  -----------------------------------------------------------------------------

## Recommendation

*This section of the business case contains a recommendation for the
alternative that has the lowest relative cost and the potential for the
highest benefits. The recommendation shows management that costs and
benefits have been considered and the resources being requested to
proceed with the project are an investment rather than simply an
expenditure. If the organization is considering a phased deployment,
this would be a logical place in the business case document to describe
the benefits of a phased approach.*

Benefits of developing the selected alternative for an automated
information exchange between child support agencies and court/judicial
agencies are provided in the table below. The table contains the
following items:

-   **Benefit** -- a name, title, and description of the benefit

-   **Rank** -- a relative ranking of the benefit in terms of the gain,
    savings, increase/decrease, etc. potential to State and
    court/judicial systems

-   **Measurement** -- the unit(s) used to measure the gain, savings,
    increase/decrease, etc.

-   **Comments** -- further description of the benefit, rank, or
    measurement

  ---------------------------------------------------------------------------------
  **Benefit**      **Rank**   **Measurement**   **Comments**
  ---------------- ---------- ----------------- -----------------------------------
  Increased        H          \$                Increased collections can be
  Collections                                   achieved through quicker
                                                establishment and enforcement of
                                                child support orders.

  Positive Impact  H          \$                By improving State collections,
  on Federal                                    Federal performance incentives are
  Performance                                   maximized.
  Incentives                                    

  Paper Reduction  L          \$, Time          Dollar savings in paper, postage,
                                                storage, courier, etc. can be
                                                achieved. Also minimizes staff
                                                burden of archiving records and
                                                destroying archived records
                                                according to State regulations.

  Increased        H          \$                Increased medical support can be
  Medical                                       achieved via quicker delivery of
  Participation                                 support orders and quicker
                                                establishment of medical support,
                                                offsetting the government's
                                                responsibility for medical coverage
                                                for children.

  Reduced Data     M          Time              Due to current budget restrictions
  Entry                                         and hiring freezes, reduced data
                                                entry alleviates workload burden,
                                                could alleviate the need to
                                                backfill positions, and allows
                                                staff more time to concentrate on
                                                casework (and focus on the more
                                                complex cases). Potential to
                                                alleviate backlog for child support
                                                and court/judicial agencies.

  Maximize         M          Time              Alleviates workload burden and
  Existing                                      allows staff more time to
  Staffing                                      concentrate on casework. Staff time
  Resources                                     is saved in distributing and filing
                                                paper documents.

  Facilitate       M          Time              Alleviates the need for staff
  Access to                                     (caseworkers, court staff, process
  Current Case                                  servers, attorneys, etc.) to call,
  Information                                   fax, or email requests for current
                                                case information.

  Facilitate       H          \$, Time          Improves data exchange between
  State-to-State                                child support agencies and their
  Data Exchange                                 own court/judicial agencies.
                                                Alleviates need for staff to call,
                                                fax, or email requests for current
                                                case information. Could also
                                                improve collections by expediting
                                                the process.

  Error Reduction  L          Time              Reduces the amount of time staff
                                                (child support agency and
                                                judicial/legal agency) has to spend
                                                to correct data entry errors.
  ---------------------------------------------------------------------------------

# Risk Assessment

*The purpose of this section of the template is to assure decision
makers that this project will be appropriately managed and risks will be
considered and mitigated in a proactive manner. Showing management that
risks have been considered prior to project initiation helps to get
their commitment to the project. Risk assessment allows the project team
to address issues prior to their becoming real problems that may impede
project progress or successful completion. Risk assessment is a powerful
tool not only as part of a business case but as part of on-going project
management. The risk matrix below is approximately 80 percent accurate
for a project of this kind. Project management should review and update
it as necessary for their specific situation.*

Risk Management Matrix

Many of the management factors to be considered before to the project
moves forward are described in the "Risk Factors Matrix" presented
below. Each risk factor will be evaluated at the start of the project
and periodically throughout implementation. The risk factors are
assessed and ranked according to whether the risk of failure associated
with each particular factor is [H]{.underline}igh, [M]{.underline}edium,
or [L]{.underline}ow. Mitigation strategies will be determined for all
risk factors determined to be [H]{.underline}igh or
[M]{.underline}edium.

+----------+---+----------+-----------+----------+-------+--------------+
| **Risk   |   |          |           |          |       |              |
| F        |   |          |           |          |       |              |
| actors - |   |          |           |          |       |              |
| Str      |   |          |           |          |       |              |
| ategic** |   |          |           |          |       |              |
+----------+---+----------+-----------+----------+-------+--------------+
| **Risk   |   | **High   | **Medium  | **Low    | **Rat | **Risk       |
| F        |   | Risk**   | Risk**    | Risk**   | ing** | Mitigation   |
| actors** |   |          |           |          |       | Strategies** |
|          |   |          |           |          | **H,  |              |
|          |   |          |           |          | M,L** |              |
+----------+---+----------+-----------+----------+-------+--------------+
| State CS | P |          | Project   | Project  | L     | -   No       |
| Mission  | r |          | will      | directly |       |     action   |
| and      | o |          | i         | supports |       |              |
| Goals    | j |          | ndirectly | State    |       |    necessary |
|          | e |          | impact    | goals or |       |     at this  |
|          | c |          | State     | mission. |       |     time     |
|          | t |          | goals or  |          |       |              |
|          | d |          | mission.  |          |       |              |
|          | o |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | n |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | u |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | l |          |           |          |       |              |
|          | a |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | a |          |           |          |       |              |
|          | n |          |           |          |       |              |
|          | y |          |           |          |       |              |
|          | S |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | a |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | m |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | n |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | g |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | a |          |           |          |       |              |
|          | l |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | . |          |           |          |       |              |
+----------+---+----------+-----------+----------+-------+--------------+
| Process  | P |          | Project   | Project  | M     | -   The      |
| Impact   | r |          | will      | will     |       |     impact   |
|          | o |          | alter     | have     |       |     will be  |
|          | j |          | parts or  | little   |       |              |
|          | e |          | have a    | or no    |       |   considered |
|          | c |          | slight    | effect   |       |     during   |
|          | t |          | effect on | on the   |       |     the      |
|          | w |          | the CS or | CS or    |       |     design   |
|          | i |          | court     | court    |       |     of the   |
|          | l |          | business  | business |       |     new      |
|          | l |          | processes | process  |       |     system.  |
|          | d |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | c |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | l |          |           |          |       |              |
|          | y |          |           |          |       |              |
|          | a |          |           |          |       |              |
|          | l |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | h |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | C |          |           |          |       |              |
|          | S |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | c |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | u |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | b |          |           |          |       |              |
|          | u |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | n |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | c |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | . |          |           |          |       |              |
+----------+---+----------+-----------+----------+-------+--------------+
| Child    | P |          | Project   | Project  | L     | -   No       |
| Suppo    | r |          | will      | will     |       |     action   |
| rt/Court | o |          | alter     | have     |       |              |
| Clients  | j |          | some      | little   |       |    necessary |
|          | e |          | service   | or no    |       |     at this  |
|          | c |          | delivery  | negative |       |     time     |
|          | t |          | to child  | effect   |       |              |
|          | p |          | supp      | on       |       |              |
|          | r |          | ort/court | delivery |       |              |
|          | o |          | clients.  | of       |       |              |
|          | v |          |           | s        |       |              |
|          | i |          |           | ervices. |       |              |
|          | d |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | m |          |           |          |       |              |
|          | a |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | n |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | u |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | f |          |           |          |       |              |
|          | d |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | l |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | v |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | y |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | f |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | v |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | c |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | m |          |           |          |       |              |
|          | a |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | y |          |           |          |       |              |
|          | c |          |           |          |       |              |
|          | h |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | l |          |           |          |       |              |
|          | d |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | u |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | p |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | / |          |           |          |       |              |
|          | c |          |           |          |       |              |
|          | o |          |           |          |       |              |
|          | u |          |           |          |       |              |
|          | r |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | c |          |           |          |       |              |
|          | l |          |           |          |       |              |
|          | i |          |           |          |       |              |
|          | e |          |           |          |       |              |
|          | n |          |           |          |       |              |
|          | t |          |           |          |       |              |
|          | s |          |           |          |       |              |
|          | . |          |           |          |       |              |
+----------+---+----------+-----------+----------+-------+--------------+

+------------+-----------+-----------+-----------+------+------------+
|            | **Risk    |           |           |      |            |
|            | Factors - |           |           |      |            |
|            | Lea       |           |           |      |            |
|            | dership** |           |           |      |            |
+------------+-----------+-----------+-----------+------+------------+
| **Risk     | **High    | **Medium  | **Low     | **   | **Risk     |
| Factors**  | Risk**    | Risk**    | Risk**    | Rati | Mitigation |
|            |           |           |           | ng** | St         |
|            |           |           |           |      | rategies** |
|            |           |           |           | *    |            |
|            |           |           |           | *H,M |            |
|            |           |           |           | ,L** |            |
+------------+-----------+-----------+-----------+------+------------+
| Executive  | No        | Roles and | Agreed to | M    | -   Get    |
| Management | support   | mission   | support   |      |            |
| Support    | for       | issues    | project.  |      | commitment |
|            | project   | u         |           |      |     to go  |
|            | or major  | nresolved |           |      |            |
|            | u         | or in     |           |      |   forward. |
|            | nresolved | process   |           |      |            |
|            | issues.   | of being  |           |      |            |
|            |           | defined   |           |      |            |
|            |           | or        |           |      |            |
|            |           | approved. |           |      |            |
+------------+-----------+-----------+-----------+------+------------+
| P          | No        | Some      | V         | M    | -          |
| erformance | es        | pe        | erifiable |      |   Finalize |
| Objectives | tablished | rformance | per       |      |     p      |
|            | pe        | questions | formance, |      | erformance |
|            | rformance | or        | r         |      |            |
|            | req       | un        | easonable |      |   measures |
|            | uirements | certainty | requ      |      |     for    |
|            | or        | of        | irements, |      |            |
|            | req       | pe        | and       |      |   project. |
|            | uirements | rformance | measures  |      |            |
|            | that are  | measures. | clearly   |      | -          |
|            | il        |           | defined.  |      |   Finalize |
|            | l-defined |           |           |      |            |
|            | and not   |           |           |      | evaluation |
|            | me        |           |           |      |     plan.  |
|            | asurable. |           |           |      |            |
+------------+-----------+-----------+-----------+------+------------+
| Commitment | States    | States    | States    | L    | -   No     |
| to Project | have      | express   | strongly  |      |     action |
|            | little or | support   | committed |      |            |
|            | no        | for       | to        |      |  necessary |
|            | support   | project   | success   |      |     at     |
|            | for       | but       | of        |      |     this   |
|            | project.  | de        | project.  |      |     time   |
|            |           | monstrate |           |      |            |
|            |           | lack of   |           |      |            |
|            |           | support.  |           |      |            |
+------------+-----------+-----------+-----------+------+------------+

<table style="width:100%;">
<colgroup>
<col style="width: 17%" />
<col style="width: 2%" />
<col style="width: 13%" />
<col style="width: 1%" />
<col style="width: 15%" />
<col style="width: 0%" />
<col style="width: 16%" />
<col style="width: 0%" />
<col style="width: 10%" />
<col style="width: 0%" />
<col style="width: 20%" />
</colgroup>
<tbody>
<tr class="odd">
<td colspan="11"><strong>Risk Factors - Management</strong></td>
</tr>
<tr class="even">
<td><strong>Risk Factors</strong></td>
<td colspan="2"><strong>High Risk</strong></td>
<td colspan="2"><strong>Medium Risk</strong></td>
<td colspan="3"><strong>Low Risk</strong></td>
<td><p><strong>Rating</strong></p>
<p><strong>H,M,L</strong></p></td>
<td colspan="2"><strong>Risk Mitigation Strategies</strong></td>
</tr>
<tr class="odd">
<td>Detailed Project Plan</td>
<td colspan="2">Project plan is non-existent.</td>
<td colspan="2">Project plan is partially completed.</td>
<td colspan="3">Project plan is in place.</td>
<td>M</td>
<td colspan="2"><ul>
<li><p>Detailed project plan needs to be completed once permission to
proceed is given.</p></li>
</ul></td>
</tr>
<tr class="even">
<td>Experience with Similar Projects</td>
<td colspan="2">No experience with projects of this type.</td>
<td colspan="2">Moderate experience or experience with different type of
projects.</td>
<td colspan="3">Very experienced with similar projects.</td>
<td>L</td>
<td colspan="2"><ul>
<li><p>No action necessary at this time</p></li>
</ul></td>
</tr>
<tr class="odd">
<td>Monitoring/QA Process</td>
<td colspan="2">No process established or process is ignored.</td>
<td colspan="2">Process established, not well followed, or is
ineffective.</td>
<td colspan="3">Process well-established, procedures followed, and
highly effective.</td>
<td>L</td>
<td colspan="2"><ul>
<li><p>No action necessary at this time</p></li>
</ul></td>
</tr>
<tr class="even">
<td>Project Size and Scope</td>
<td colspan="2">Rapidly changing size or scope, requirements not
defined.</td>
<td colspan="2">Requirements defined and agreed to but changes to scope
expected.</td>
<td colspan="3">Requirements well established and expected to remain
stable.</td>
<td>L</td>
<td colspan="2"><ul>
<li><p>No action necessary at this time</p></li>
</ul></td>
</tr>
<tr class="odd">
<td>Deliverable Requirements Defined</td>
<td colspan="2">No requirements are defined for deliverables or
unreasonable requirements.</td>
<td colspan="2">Some deliverable requirements remain to be defined or
are vague and immeasurable.</td>
<td colspan="3">All deliverable requirements are defined, reasonable,
and measurable.</td>
<td>L</td>
<td colspan="2"><ul>
<li><p>No action necessary at this time</p></li>
</ul></td>
</tr>
<tr class="even">
<td colspan="11"><strong>Risk Factors - Financial</strong></td>
</tr>
<tr class="odd">
<td colspan="2"><strong>Risk Factor</strong></td>
<td colspan="2"><strong>High Risk</strong></td>
<td colspan="2"><strong>Medium Risk</strong></td>
<td><strong>Low Risk</strong></td>
<td colspan="3"><p><strong>Rating</strong></p>
<p><strong>H,M,L</strong></p></td>
<td><strong>Risk Mitigation Strategies</strong></td>
</tr>
<tr class="even">
<td colspan="2">Funding Sources and Constraints</td>
<td colspan="2">Budget allocation in doubt or subject to change without
notice.</td>
<td colspan="2">Some questionable allocations or doubts about
availability.</td>
<td>Funds allocated without constraints.</td>
<td colspan="3">M</td>
<td><ul>
<li><p>Funding sources identified; some approval still pending.</p></li>
</ul></td>
</tr>
<tr class="odd">
<td colspan="2">Cost Controls</td>
<td colspan="2">Cost control system lacking or non-existent.</td>
<td colspan="2">Cost control system in place but weak in some
areas.</td>
<td>Cost controls established, in place, and effective.</td>
<td colspan="3">L</td>
<td><ul>
<li><p>No action necessary at this time</p></li>
</ul></td>
</tr>
<tr class="even">
<td colspan="2">Economic Justification/Cost Effectiveness</td>
<td colspan="2">Not justified or cost-effective.</td>
<td colspan="2">Justification questionable or cost-effectiveness not
completely established.</td>
<td>Completely justified and cost-effectiveness proven.</td>
<td colspan="3">M</td>
<td><ul>
<li><p>Cost effectiveness will continue to be evaluated during
project.</p></li>
</ul></td>
</tr>
<tr class="odd">
<td colspan="2">Budget Size</td>
<td colspan="2">Insufficient budget available to complete project as
defined.</td>
<td colspan="2">Questions remain concerning budget.</td>
<td>Sufficient funds available to complete project as currently
defined.</td>
<td colspan="3">L</td>
<td><ul>
<li><p>No action necessary at this time</p></li>
</ul></td>
</tr>
</tbody>
</table>

+------------+-----------+-----------+----------+------+-------------+
| **Risk     |           |           |          |      |             |
| Factors -- |           |           |          |      |             |
| User       |           |           |          |      |             |
| Participat |           |           |          |      |             |
| ion/Consid |           |           |          |      |             |
| erations** |           |           |          |      |             |
+------------+-----------+-----------+----------+------+-------------+
| **Risk     | **High    | **Medium  | **Low    | **   | **Risk      |
| Factors**  | Risk**    | Risk**    | Risk**   | Rati | Mitigation  |
|            |           |           |          | ng** | S           |
|            |           |           |          |      | trategies** |
|            |           |           |          | *    |             |
|            |           |           |          | *H,M |             |
|            |           |           |          | ,L** |             |
+------------+-----------+-----------+----------+------+-------------+
| User       | Training  | User      | User     | M    | -   Confirm |
| Training   | req       | training  | training |      |             |
| Re         | uirements | needs     | needs    |      |    training |
| quirements | have not  | have been | are      |      |     r       |
|            | been      | c         | con      |      | equirements |
|            | defined   | onsidered | sidered, |      |             |
|            | or have   | but       | training |      |    defined. |
|            | not been  | training  | or       |      |             |
|            | a         | or        | training |      |             |
|            | ddressed. | training  | plan in  |      |             |
|            |           | plan is   | place    |      |             |
|            |           | in        | and in   |      |             |
|            |           | dev       | process. |      |             |
|            |           | elopment. |          |      |             |
+------------+-----------+-----------+----------+------+-------------+
| User       | State     | State     | State    | L    | -   No      |
| Acceptance | par       | par       | part     |      |     action  |
|            | ticipants | ticipants | icipants |      |             |
|            | have not  | have      | have     |      |   necessary |
|            | accepted  | accepted  | accepted |      |     at this |
|            | any of    | most of   | all      |      |     time    |
|            | the       | the       | concepts |      |             |
|            | concepts  | concepts  | and      |      |             |
|            | or design | and       | details  |      |             |
|            | details   | details   | of the   |      |             |
|            | of the    | of the    | system   |      |             |
|            | system.   | system    | and      |      |             |
|            |           | and       | process  |      |             |
|            |           | process   | is in    |      |             |
|            |           | is in     | place    |      |             |
|            |           | place for | for user |      |             |
|            |           | user      | f        |      |             |
|            |           | feedback. | eedback. |      |             |
+------------+-----------+-----------+----------+------+-------------+
| I          | Minimal   | State     | State    | L    | -   No      |
| nvolvement | or no     | staff on  | staff    |      |     action  |
| of Users   | State     | project   | are      |      |             |
|            | in        | team play | highly   |      |   necessary |
|            | volvement | minor     | involved |      |     at this |
|            | on        | roles or  | with     |      |     time    |
|            | de        | have only | project  |      |             |
|            | velopment | moderate  | team,    |      |             |
|            | team or   | impact on | provide  |      |             |
|            | little    | system.   | sig      |      |             |
|            | user      |           | nificant |      |             |
|            | input     |           | input    |      |             |
|            | into      |           | and have |      |             |
|            | process.  |           | sig      |      |             |
|            |           |           | nificant |      |             |
|            |           |           | o        |      |             |
|            |           |           | wnership |      |             |
|            |           |           | of       |      |             |
|            |           |           | system.  |      |             |
+------------+-----------+-----------+----------+------+-------------+

+------------+----------+-----------+----------+-------+------------+
| **Risk     |          |           |          |       |            |
| Factors -- |          |           |          |       |            |
| Project    |          |           |          |       |            |
| Part       |          |           |          |       |            |
| icipants** |          |           |          |       |            |
+------------+----------+-----------+----------+-------+------------+
| **Risk     | **High   | **Medium  | **Low    | **Rat | **Risk     |
| Factors**  | Risk**   | Risk**    | Risk**   | ing** | Mitigation |
|            |          |           |          |       | St         |
|            |          |           |          | **H,  | rategies** |
|            |          |           |          | M,L** |            |
+------------+----------+-----------+----------+-------+------------+
| Experience | Staff    | Project   | Project  | L     | -   No     |
| of Staff   | has      | staff has | staff is |       |     action |
|            | little   | some      | highly   |       |            |
|            | or no    | e         | exp      |       |  necessary |
|            | ex       | xperience | erienced |       |     at     |
|            | perience | with      | with     |       |     this   |
|            | with     | projects  | projects |       |     time   |
|            | projects | of this   | of this  |       |            |
|            | of this  | type, but | type,    |       |            |
|            | type and | lacks     | and has  |       |            |
|            | lacks    | e         | ex       |       |            |
|            | ex       | xperience | perience |       |            |
|            | perience | with      | with     |       |            |
|            | with     | hardware  | hardware |       |            |
|            | hardware | or        | and/or   |       |            |
|            | or       | software. | s        |       |            |
|            | s        |           | oftware. |       |            |
|            | oftware. |           |          |       |            |
+------------+----------+-----------+----------+-------+------------+
| Av         | Prod     | Pro       | Prod     | L     | -   No     |
| ailability | uctivity | ductivity | uctivity |       |     action |
| of and     | tools    | tools     | tools    |       |            |
| Experience | not      | available | being    |       |  necessary |
| with       | being    | but not   | used and |       |     at     |
| Pr         | used or  | being     | staff    |       |     this   |
| oductivity | con      | used to   | are      |       |     time   |
| Tools      | sidered. | full      | trained  |       |            |
|            |          | p         | in use   |       |            |
|            |          | otential, | of       |       |            |
|            |          | or in     | tools.   |       |            |
|            |          | process   |          |       |            |
|            |          | of being  |          |       |            |
|            |          | im        |          |       |            |
|            |          | plemented |          |       |            |
|            |          | and       |          |       |            |
|            |          | training  |          |       |            |
|            |          | needed.   |          |       |            |
+------------+----------+-----------+----------+-------+------------+
| Commitment | Project  | Project   | Project  | L     | -   No     |
| of Staff   | staff    | staff is  | staff is |       |     action |
|            | has      | committed | highly   |       |            |
|            | little   | to        | c        |       |  necessary |
|            | or no    | project,  | ommitted |       |     at     |
|            | co       | but       | to       |       |     this   |
|            | mmitment | in        | success  |       |     time   |
|            | to the   | dications | of       |       |            |
|            | success  | are that  | project. |       |            |
|            | of this  | c         |          |       |            |
|            | project. | ommitment |          |       |            |
|            |          | is not    |          |       |            |
|            |          | genuine.  |          |       |            |
+------------+----------+-----------+----------+-------+------------+
| Expertise  | New      | T         | Mature   | L     | -   No     |
| with       | h        | echnology | tec      |       |     action |
| Hardware   | ardware, | similar   | hnology, |       |            |
|            | little   | to        | current  |       |  necessary |
|            | exp      | existing  | in-house |       |     at     |
|            | erience, | systems,  | exp      |       |     this   |
|            | d        | and some  | erience, |       |     time   |
|            | ifferent | in-house  | and high |       |            |
|            | tec      | ex        | ex       |       |            |
|            | hnology. | perience. | perience |       |            |
|            |          |           | ratio.   |       |            |
+------------+----------+-----------+----------+-------+------------+
| Expertise  | New      | Some      | High     | L     | -   No     |
| with       | s        | e         | ex       |       |     action |
| Software   | oftware, | xperience | perience |       |            |
|            | and no   | with      | ratio    |       |  necessary |
|            | ex       | software  | with     |       |     at     |
|            | perience | or        | software |       |     this   |
|            | with     | similar   | or       |       |     time   |
|            | software | product.  | similar  |       |            |
|            | or       |           | systems. |       |            |
|            | similar  |           |          |       |            |
|            | p        |           |          |       |            |
|            | roducts. |           |          |       |            |
+------------+----------+-----------+----------+-------+------------+

+----------+---+---------+---+----------+-----------+----+---+---------------+
| **Risk   |   |         |   |          |           |    |   |               |
| F        |   |         |   |          |           |    |   |               |
| actors - |   |         |   |          |           |    |   |               |
| Tech     |   |         |   |          |           |    |   |               |
| nology** |   |         |   |          |           |    |   |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+
| **Risk   |   | **High  |   | **Medium | **Low     | ** |   | **Risk        |
| F        |   | Risk**  |   | Risk**   | Risk**    | Ra |   | Mitigation    |
| actors** |   |         |   |          |           | ti |   | Strategies**  |
|          |   |         |   |          |           | ng |   |               |
|          |   |         |   |          |           | ** |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           | *  |   |               |
|          |   |         |   |          |           | *H |   |               |
|          |   |         |   |          |           | ,M |   |               |
|          |   |         |   |          |           | ,L |   |               |
|          |   |         |   |          |           | ** |   |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+
| Analysis | A |         | A |          | Analysis  | L  | - |               |
| of       | n |         | n |          | of        |    |   |               |
| Alte     | a |         | a |          | alt       |    |   |               |
| rnatives | l |         | l |          | ernatives |    |   |               |
|          | y |         | y |          | c         |    | N |               |
|          | s |         | s |          | ompleted, |    | o |               |
|          | i |         | i |          | alt       |    |   |               |
|          | s |         | s |          | ernatives |    |   |               |
|          | o |         | o |          | and       |    |   |               |
|          | f |         | f |          | options   |    |   |               |
|          | a |         | a |          | co        |    | a |               |
|          | l |         | l |          | nsidered, |    | c |               |
|          | t |         | t |          | and       |    | t |               |
|          | e |         | e |          | as        |    | i |               |
|          | r |         | r |          | sumptions |    | o |               |
|          | n |         | n |          | ve        |    | n |               |
|          | a |         | a |          | rifiable. |    |   |               |
|          | t |         | t |          |           |    |   |               |
|          | i |         | i |          |           |    |   |               |
|          | v |         | v |          |           |    |   |               |
|          | e |         | e |          |           |    | n |               |
|          | s |         | s |          |           |    | e |               |
|          | n |         | c |          |           |    | c |               |
|          | o |         | o |          |           |    | e |               |
|          | t |         | m |          |           |    | s |               |
|          | c |         | p |          |           |    | s |               |
|          | o |         | l |          |           |    | a |               |
|          | m |         | e |          |           |    | r |               |
|          | p |         | t |          |           |    | y |               |
|          | l |         | e |          |           |    |   |               |
|          | e |         | d |          |           |    |   |               |
|          | t |         | , |          |           |    |   |               |
|          | e |         | s |          |           |    |   |               |
|          | d |         | o |          |           |    | a |               |
|          | , |         | m |          |           |    | t |               |
|          | n |         | e |          |           |    |   |               |
|          | o |         | a |          |           |    |   |               |
|          | t |         | s |          |           |    |   |               |
|          | a |         | s |          |           |    |   |               |
|          | l |         | u |          |           |    | t |               |
|          | l |         | m |          |           |    | h |               |
|          | a |         | p |          |           |    | i |               |
|          | l |         | t |          |           |    | s |               |
|          | t |         | i |          |           |    |   |               |
|          | e |         | o |          |           |    |   |               |
|          | r |         | n |          |           |    |   |               |
|          | n |         | s |          |           |    |   |               |
|          | a |         | a |          |           |    | t |               |
|          | t |         | r |          |           |    | i |               |
|          | i |         | e |          |           |    | m |               |
|          | v |         | q |          |           |    | e |               |
|          | e |         | u |          |           |    |   |               |
|          | s |         | e |          |           |    |   |               |
|          | c |         | s |          |           |    |   |               |
|          | o |         | t |          |           |    |   |               |
|          | n |         | i |          |           |    |   |               |
|          | s |         | o |          |           |    |   |               |
|          | i |         | n |          |           |    |   |               |
|          | d |         | a |          |           |    |   |               |
|          | e |         | b |          |           |    |   |               |
|          | r |         | l |          |           |    |   |               |
|          | e |         | e |          |           |    |   |               |
|          | d |         | , |          |           |    |   |               |
|          | , |         | a |          |           |    |   |               |
|          | a |         | n |          |           |    |   |               |
|          | n |         | d |          |           |    |   |               |
|          | d |         | a |          |           |    |   |               |
|          | / |         | l |          |           |    |   |               |
|          | o |         | t |          |           |    |   |               |
|          | r |         | e |          |           |    |   |               |
|          | a |         | r |          |           |    |   |               |
|          | s |         | n |          |           |    |   |               |
|          | s |         | a |          |           |    |   |               |
|          | u |         | t |          |           |    |   |               |
|          | m |         | i |          |           |    |   |               |
|          | p |         | v |          |           |    |   |               |
|          | t |         | e |          |           |    |   |               |
|          | i |         | s |          |           |    |   |               |
|          | o |         | n |          |           |    |   |               |
|          | n |         | o |          |           |    |   |               |
|          | s |         | t |          |           |    |   |               |
|          | f |         | f |          |           |    |   |               |
|          | a |         | u |          |           |    |   |               |
|          | u |         | l |          |           |    |   |               |
|          | l |         | l |          |           |    |   |               |
|          | t |         | y |          |           |    |   |               |
|          | y |         | c |          |           |    |   |               |
|          | . |         | o |          |           |    |   |               |
|          |   |         | n |          |           |    |   |               |
|          |   |         | s |          |           |    |   |               |
|          |   |         | i |          |           |    |   |               |
|          |   |         | d |          |           |    |   |               |
|          |   |         | e |          |           |    |   |               |
|          |   |         | r |          |           |    |   |               |
|          |   |         | e |          |           |    |   |               |
|          |   |         | d |          |           |    |   |               |
|          |   |         | . |          |           |    |   |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+
| Co       | P |         | P |          | Req       | M  | - |               |
| mplexity | r |         | r |          | uirements |    |   |               |
| of       | o |         | o |          | are few   |    |   |               |
| Requ     | j |         | j |          | and       |    |   |               |
| irements | e |         | e |          | easily    |    | S |               |
|          | c |         | c |          | defined.  |    | o |               |
|          | t |         | t |          |           |    | m |               |
|          | i |         | i |          |           |    | e |               |
|          | s |         | s |          |           |    |   |               |
|          | v |         | f |          |           |    |   |               |
|          | e |         | a |          |           |    |   |               |
|          | r |         | i |          |           |    |   |               |
|          | y |         | r |          |           |    | r |               |
|          | c |         | l |          |           |    | e |               |
|          | o |         | y |          |           |    | q |               |
|          | m |         | c |          |           |    | u |               |
|          | p |         | o |          |           |    | i |               |
|          | l |         | m |          |           |    | r |               |
|          | e |         | p |          |           |    | e |               |
|          | x |         | l |          |           |    | m |               |
|          | w |         | e |          |           |    | e |               |
|          | i |         | x |          |           |    | n |               |
|          | t |         | w |          |           |    | t |               |
|          | h |         | i |          |           |    | s |               |
|          | m |         | t |          |           |    |   |               |
|          | u |         | h |          |           |    |   |               |
|          | l |         | s |          |           |    |   |               |
|          | t |         | o |          |           |    |   |               |
|          | i |         | m |          |           |    | a |               |
|          | p |         | e |          |           |    | r |               |
|          | l |         | r |          |           |    | e |               |
|          | e |         | e |          |           |    |   |               |
|          | r |         | q |          |           |    |   |               |
|          | e |         | u |          |           |    |   |               |
|          | q |         | i |          |           |    |   |               |
|          | u |         | r |          |           |    | m |               |
|          | i |         | e |          |           |    | o |               |
|          | r |         | m |          |           |    | r |               |
|          | e |         | e |          |           |    | e |               |
|          | m |         | n |          |           |    |   |               |
|          | e |         | t |          |           |    |   |               |
|          | n |         | s |          |           |    |   |               |
|          | t |         | m |          |           |    |   |               |
|          | s |         | o |          |           |    | c |               |
|          | f |         | r |          |           |    | o |               |
|          | r |         | e |          |           |    | m |               |
|          | o |         | e |          |           |    | p |               |
|          | m |         | a |          |           |    | l |               |
|          | m |         | s |          |           |    | e |               |
|          | a |         | i |          |           |    | x |               |
|          | n |         | l |          |           |    |   |               |
|          | y |         | y |          |           |    |   |               |
|          | d |         | d |          |           |    |   |               |
|          | i |         | e |          |           |    |   |               |
|          | f |         | f |          |           |    | t |               |
|          | f |         | i |          |           |    | h |               |
|          | e |         | n |          |           |    | a |               |
|          | r |         | e |          |           |    | n |               |
|          | e |         | d |          |           |    |   |               |
|          | n |         | ; |          |           |    |   |               |
|          | t |         | s |          |           |    |   |               |
|          | u |         | e |          |           |    |   |               |
|          | s |         | v |          |           |    | o |               |
|          | e |         | e |          |           |    | t |               |
|          | r |         | r |          |           |    | h |               |
|          | s |         | a |          |           |    | e |               |
|          | ; |         | l |          |           |    | r |               |
|          | r |         | u |          |           |    | s |               |
|          | e |         | s |          |           |    | , |               |
|          | q |         | e |          |           |    |   |               |
|          | u |         | r |          |           |    |   |               |
|          | i |         | g |          |           |    |   |               |
|          | r |         | r |          |           |    |   |               |
|          | e |         | o |          |           |    | f |               |
|          | m |         | u |          |           |    | o |               |
|          | e |         | p |          |           |    | r |               |
|          | n |         | s |          |           |    |   |               |
|          | t |         | w |          |           |    |   |               |
|          | s |         | i |          |           |    |   |               |
|          | a |         | l |          |           |    |   |               |
|          | r |         | l |          |           |    | e |               |
|          | e |         | a |          |           |    | x |               |
|          | h |         | s |          |           |    | a |               |
|          | a |         | s |          |           |    | m |               |
|          | r |         | i |          |           |    | p |               |
|          | d |         | s |          |           |    | l |               |
|          | t |         | t |          |           |    | e |               |
|          | o |         | i |          |           |    |   |               |
|          | d |         | n |          |           |    |   |               |
|          | e |         | t |          |           |    |   |               |
|          | f |         | h |          |           |    |   |               |
|          | i |         | e |          |           |    | s |               |
|          | n |         | d |          |           |    | e |               |
|          | e |         | e |          |           |    | c |               |
|          | . |         | s |          |           |    | u |               |
|          |   |         | i |          |           |    | r |               |
|          |   |         | g |          |           |    | i |               |
|          |   |         | n |          |           |    | t |               |
|          |   |         | . |          |           |    | y |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+
| System   | E |         | S |          | Little or | M  | - |               |
| Inte     | x |         | o |          | no        |    |   |               |
| gration/ | t |         | m |          | in        |    |   |               |
| In       | e |         | e |          | tegration |    |   |               |
| terfaces | n |         | i |          | or        |    | Q |               |
|          | s |         | n |          | i         |    | u |               |
|          | i |         | t |          | nterfaces |    | a |               |
|          | v |         | e |          | required. |    | n |               |
|          | e |         | g |          |           |    | t |               |
|          | i |         | r |          |           |    | i |               |
|          | n |         | a |          |           |    | t |               |
|          | t |         | t |          |           |    | y |               |
|          | e |         | i |          |           |    | , |               |
|          | g |         | o |          |           |    |   |               |
|          | r |         | n |          |           |    |   |               |
|          | a |         | o |          |           |    |   |               |
|          | t |         | r |          |           |    |   |               |
|          | i |         | i |          |           |    | n |               |
|          | o |         | n |          |           |    | o |               |
|          | n |         | t |          |           |    | t |               |
|          | o |         | e |          |           |    |   |               |
|          | f |         | r |          |           |    |   |               |
|          | s |         | f |          |           |    |   |               |
|          | y |         | a |          |           |    |   |               |
|          | s |         | c |          |           |    | c |               |
|          | t |         | e |          |           |    | o |               |
|          | e |         | s |          |           |    | m |               |
|          | m |         | r |          |           |    | p |               |
|          | s |         | e |          |           |    | l |               |
|          | , |         | q |          |           |    | e |               |
|          | o |         | u |          |           |    | x |               |
|          | r |         | i |          |           |    | i |               |
|          | e |         | r |          |           |    | t |               |
|          | x |         | e |          |           |    | y |               |
|          | c |         | d |          |           |    | , |               |
|          | h |         | a |          |           |    |   |               |
|          | a |         | n |          |           |    |   |               |
|          | n |         | d |          |           |    |   |               |
|          | g |         | / |          |           |    |   |               |
|          | e |         | o |          |           |    | o |               |
|          | o |         | r |          |           |    | f |               |
|          | f |         | o |          |           |    |   |               |
|          | i |         | f |          |           |    |   |               |
|          | n |         | s |          |           |    |   |               |
|          | f |         | o |          |           |    |   |               |
|          | o |         | m |          |           |    | i |               |
|          | r |         | e |          |           |    | n |               |
|          | m |         | i |          |           |    | t |               |
|          | a |         | m |          |           |    | e |               |
|          | t |         | p |          |           |    | r |               |
|          | i |         | o |          |           |    | f |               |
|          | o |         | r |          |           |    | a |               |
|          | n |         | t |          |           |    | c |               |
|          | o |         | a |          |           |    | e |               |
|          | r |         | n |          |           |    | s |               |
|          | i |         | c |          |           |    |   |               |
|          | n |         | e |          |           |    |   |               |
|          | t |         | t |          |           |    |   |               |
|          | e |         | o |          |           |    |   |               |
|          | r |         | p |          |           |    | d |               |
|          | f |         | r |          |           |    | r |               |
|          | a |         | o |          |           |    | i |               |
|          | c |         | j |          |           |    | v |               |
|          | e |         | e |          |           |    | e |               |
|          | s |         | c |          |           |    | s |               |
|          | i |         | t |          |           |    |   |               |
|          | s |         | . |          |           |    |   |               |
|          | a |         |   |          |           |    |   |               |
|          | m |         |   |          |           |    |   |               |
|          | a |         |   |          |           |    | t |               |
|          | j |         |   |          |           |    | h |               |
|          | o |         |   |          |           |    | i |               |
|          | r |         |   |          |           |    | s |               |
|          | p |         |   |          |           |    |   |               |
|          | a |         |   |          |           |    |   |               |
|          | r |         |   |          |           |    |   |               |
|          | t |         |   |          |           |    |   |               |
|          | o |         |   |          |           |    | r |               |
|          | f |         |   |          |           |    | i |               |
|          | p |         |   |          |           |    | s |               |
|          | r |         |   |          |           |    | k |               |
|          | o |         |   |          |           |    | . |               |
|          | j |         |   |          |           |    |   |               |
|          | e |         |   |          |           |    |   |               |
|          | c |         |   |          |           |    |   |               |
|          | t |         |   |          |           |    |   |               |
|          | . |         |   |          |           |    | A |               |
|          |   |         |   |          |           |    | l |               |
|          |   |         |   |          |           |    | l |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | p |               |
|          |   |         |   |          |           |    | a |               |
|          |   |         |   |          |           |    | r |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | p |               |
|          |   |         |   |          |           |    | a |               |
|          |   |         |   |          |           |    | n |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | s |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | w |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | l |               |
|          |   |         |   |          |           |    | l |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
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|          |   |         |   |          |           |    | n |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    | r |               |
|          |   |         |   |          |           |    | f |               |
|          |   |         |   |          |           |    | a |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | w |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | h |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | h |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
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|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | f |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    | d |               |
|          |   |         |   |          |           |    | e |               |
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|          |   |         |   |          |           |    |   |               |
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|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | a |               |
|          |   |         |   |          |           |    | t |               |
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|          |   |         |   |          |           |    | u |               |
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|          |   |         |   |          |           |    | d |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | u |               |
|          |   |         |   |          |           |    | r |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | a |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | l |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | h |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | s |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | r |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | s |               |
|          |   |         |   |          |           |    | k |               |
|          |   |         |   |          |           |    | . |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+
| Fit with | I |         | L |          | Uses      | M  | - |               |
| Existing | n |         | i |          | proven    |    |   |               |
| Env      | t |         | m |          | t         |    |   |               |
| ironment | r |         | i |          | echnology |    |   |               |
|          | o |         | t |          | that      |    | B |               |
|          | d |         | e |          | i         |    | o |               |
|          | u |         | d |          | ntegrates |    | t |               |
|          | c |         | u |          | well.     |    | h |               |
|          | e |         | s |          |           |    |   |               |
|          | s |         | e |          |           |    |   |               |
|          | n |         | o |          |           |    |   |               |
|          | e |         | f |          |           |    |   |               |
|          | w |         | n |          |           |    | S |               |
|          | t |         | e |          |           |    | t |               |
|          | e |         | w |          |           |    | a |               |
|          | c |         | t |          |           |    | t |               |
|          | h |         | e |          |           |    | e |               |
|          | n |         | c |          |           |    |   |               |
|          | o |         | h |          |           |    |   |               |
|          | l |         | n |          |           |    |   |               |
|          | o |         | o |          |           |    |   |               |
|          | g |         | l |          |           |    | a |               |
|          | i |         | o |          |           |    | n |               |
|          | e |         | g |          |           |    | d |               |
|          | s |         | i |          |           |    |   |               |
|          | t |         | e |          |           |    |   |               |
|          | o |         | s |          |           |    |   |               |
|          | t |         | . |          |           |    |   |               |
|          | h |         |   |          |           |    | c |               |
|          | e |         |   |          |           |    | o |               |
|          | e |         |   |          |           |    | u |               |
|          | n |         |   |          |           |    | r |               |
|          | v |         |   |          |           |    | t |               |
|          | i |         |   |          |           |    |   |               |
|          | r |         |   |          |           |    |   |               |
|          | o |         |   |          |           |    |   |               |
|          | n |         |   |          |           |    |   |               |
|          | m |         |   |          |           |    | s |               |
|          | e |         |   |          |           |    | h |               |
|          | n |         |   |          |           |    | o |               |
|          | t |         |   |          |           |    | u |               |
|          | . |         |   |          |           |    | l |               |
|          |   |         |   |          |           |    | d |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | o |               |
|          |   |         |   |          |           |    | n |               |
|          |   |         |   |          |           |    | f |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | r |               |
|          |   |         |   |          |           |    | m |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | h |               |
|          |   |         |   |          |           |    | n |               |
|          |   |         |   |          |           |    | o |               |
|          |   |         |   |          |           |    | l |               |
|          |   |         |   |          |           |    | o |               |
|          |   |         |   |          |           |    | g |               |
|          |   |         |   |          |           |    | y |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+
| Maturity | L |         | S |          | Mature    | L  | - |               |
| of       | e |         | t |          | t         |    |   |               |
| Solution | a |         | a |          | echnology |    |   |               |
|          | d |         | t |          | es        |    |   |               |
|          | i |         | e |          | tablished |    | N |               |
|          | n |         | - |          | and       |    | o |               |
|          | g |         | o |          | proven    |    |   |               |
|          | e |         | f |          | (in       |    |   |               |
|          | d |         | - |          | operation |    |   |               |
|          | g |         | t |          | 3-5       |    |   |               |
|          | e |         | h |          | years).   |    | a |               |
|          | ( |         | e |          |           |    | c |               |
|          | i |         | - |          |           |    | t |               |
|          | n |         | a |          |           |    | i |               |
|          | o |         | r |          |           |    | o |               |
|          | p |         | t |          |           |    | n |               |
|          | e |         | ( |          |           |    |   |               |
|          | r |         | i |          |           |    |   |               |
|          | a |         | n |          |           |    |   |               |
|          | t |         | o |          |           |    |   |               |
|          | i |         | p |          |           |    | n |               |
|          | o |         | e |          |           |    | e |               |
|          | n |         | r |          |           |    | c |               |
|          | l |         | a |          |           |    | e |               |
|          | e |         | t |          |           |    | s |               |
|          | s |         | i |          |           |    | s |               |
|          | s |         | o |          |           |    | a |               |
|          | t |         | n |          |           |    | r |               |
|          | h |         | f |          |           |    | y |               |
|          | a |         | r |          |           |    |   |               |
|          | n |         | o |          |           |    |   |               |
|          | o |         | m |          |           |    |   |               |
|          | n |         | 1 |          |           |    |   |               |
|          | e |         | - |          |           |    | a |               |
|          | y |         | 3 |          |           |    | t |               |
|          | e |         | y |          |           |    |   |               |
|          | a |         | e |          |           |    |   |               |
|          | r |         | a |          |           |    |   |               |
|          | ) |         | r |          |           |    |   |               |
|          | o |         | s |          |           |    | t |               |
|          | r |         | ) |          |           |    | h |               |
|          | a |         | . |          |           |    | i |               |
|          | g |         |   |          |           |    | s |               |
|          | e |         |   |          |           |    |   |               |
|          | d |         |   |          |           |    |   |               |
|          | t |         |   |          |           |    |   |               |
|          | e |         |   |          |           |    |   |               |
|          | c |         |   |          |           |    | t |               |
|          | h |         |   |          |           |    | i |               |
|          | n |         |   |          |           |    | m |               |
|          | o |         |   |          |           |    | e |               |
|          | l |         |   |          |           |    |   |               |
|          | o |         |   |          |           |    |   |               |
|          | g |         |   |          |           |    |   |               |
|          | y |         |   |          |           |    |   |               |
|          | ( |         |   |          |           |    |   |               |
|          | o |         |   |          |           |    |   |               |
|          | v |         |   |          |           |    |   |               |
|          | e |         |   |          |           |    |   |               |
|          | r |         |   |          |           |    |   |               |
|          | 5 |         |   |          |           |    |   |               |
|          | y |         |   |          |           |    |   |               |
|          | e |         |   |          |           |    |   |               |
|          | a |         |   |          |           |    |   |               |
|          | r |         |   |          |           |    |   |               |
|          | s |         |   |          |           |    |   |               |
|          | o |         |   |          |           |    |   |               |
|          | l |         |   |          |           |    |   |               |
|          | d |         |   |          |           |    |   |               |
|          | ) |         |   |          |           |    |   |               |
|          | . |         |   |          |           |    |   |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+
| Security | S |         | S |          | All       | M  | - |               |
|          | e |         | o |          | security  |    |   |               |
|          | c |         | m |          | req       |    |   |               |
|          | u |         | e |          | uirements |    |   |               |
|          | r |         | s |          | defined   |    | A |               |
|          | i |         | e |          | and       |    | p |               |
|          | t |         | c |          | simple to |    | p |               |
|          | y |         | u |          | i         |    | r |               |
|          | r |         | r |          | mplement. |    | o |               |
|          | e |         | i |          |           |    | v |               |
|          | q |         | t |          |           |    | a |               |
|          | u |         | y |          |           |    | l |               |
|          | i |         | r |          |           |    |   |               |
|          | r |         | e |          |           |    |   |               |
|          | e |         | q |          |           |    |   |               |
|          | m |         | u |          |           |    |   |               |
|          | e |         | i |          |           |    | f |               |
|          | n |         | r |          |           |    | r |               |
|          | t |         | e |          |           |    | o |               |
|          | s |         | m |          |           |    | m |               |
|          | n |         | e |          |           |    |   |               |
|          | o |         | n |          |           |    |   |               |
|          | t |         | t |          |           |    |   |               |
|          | d |         | s |          |           |    |   |               |
|          | e |         | d |          |           |    | b |               |
|          | f |         | e |          |           |    | o |               |
|          | i |         | f |          |           |    | t |               |
|          | n |         | i |          |           |    | h |               |
|          | e |         | n |          |           |    |   |               |
|          | d |         | e |          |           |    |   |               |
|          | . |         | d |          |           |    |   |               |
|          |   |         | , |          |           |    |   |               |
|          |   |         | b |          |           |    | S |               |
|          |   |         | u |          |           |    | t |               |
|          |   |         | t |          |           |    | a |               |
|          |   |         | c |          |           |    | t |               |
|          |   |         | o |          |           |    | e |               |
|          |   |         | m |          |           |    |   |               |
|          |   |         | p |          |           |    |   |               |
|          |   |         | l |          |           |    |   |               |
|          |   |         | e |          |           |    |   |               |
|          |   |         | x |          |           |    | a |               |
|          |   |         | t |          |           |    | n |               |
|          |   |         | o |          |           |    | d |               |
|          |   |         | i |          |           |    |   |               |
|          |   |         | m |          |           |    |   |               |
|          |   |         | p |          |           |    |   |               |
|          |   |         | l |          |           |    |   |               |
|          |   |         | e |          |           |    | c |               |
|          |   |         | m |          |           |    | o |               |
|          |   |         | e |          |           |    | u |               |
|          |   |         | n |          |           |    | r |               |
|          |   |         | t |          |           |    | t |               |
|          |   |         | . |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | s |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | u |               |
|          |   |         |   |          |           |    | r |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | t |               |
|          |   |         |   |          |           |    | y |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | o |               |
|          |   |         |   |          |           |    | f |               |
|          |   |         |   |          |           |    | f |               |
|          |   |         |   |          |           |    | i |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    | s |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    |   |               |
|          |   |         |   |          |           |    | n |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    | c |               |
|          |   |         |   |          |           |    | e |               |
|          |   |         |   |          |           |    | s |               |
|          |   |         |   |          |           |    | s |               |
|          |   |         |   |          |           |    | a |               |
|          |   |         |   |          |           |    | r |               |
|          |   |         |   |          |           |    | y |               |
|          |   |         |   |          |           |    | . |               |
+----------+---+---------+---+----------+-----------+----+---+---------------+

# Project performance evaluation

*This section of the business case ensures that measurements are in
place to track the project's progress. In addition to the proactive
steps taken via risk management, the project will perform ongoing
evaluations as well as post implementation evaluations to ensure that
the project was successful. By State and court/judicial standards, this
is not a large project. Therefore, the method for tracking project
performance should be defined relative to the project.*

*As the project moves from phase to phase (analysis, design,
construction, etc.) key milestones will be identified along with how the
project will be measured to ensure the meeting of the milestones. For a
project of this size, the milestones will most likely be the
deliverables defined for each phase.*

## Ongoing assessment

*Documenting the project's deliverables as part of the project work plan
provides a means of assessing performance. The sample below is a list of
the typical deliverables that would be associated with a systems
development project.*

[]{.mark}

+---------------------------+------------------------------------------+
| **Phase**                 | **Deliverable**                          |
+===========================+==========================================+
| Planning                  | Project Charter                          |
|                           |                                          |
|                           | Project Workplan                         |
|                           |                                          |
|                           | Project Organization and Staffing        |
|                           |                                          |
|                           | Project Logistics                        |
+---------------------------+------------------------------------------+
| Analysis                  | Requirements Definition                  |
|                           |                                          |
|                           | Data Requirements                        |
|                           |                                          |
|                           | Process Requirements                     |
|                           |                                          |
|                           | Business Rule Definition                 |
|                           |                                          |
|                           | User Needs                               |
|                           |                                          |
|                           | Input/Output Analysis                    |
+---------------------------+------------------------------------------+
| Design                    | General System Design                    |
|                           |                                          |
|                           | Detailed System Design                   |
|                           |                                          |
|                           | Screen Layout                            |
|                           |                                          |
|                           | Performance Planning                     |
|                           |                                          |
|                           | Capacity Planning                        |
|                           |                                          |
|                           | Physical Database Design                 |
|                           |                                          |
|                           | Input/Output Design                      |
+---------------------------+------------------------------------------+
| Construction              | Code                                     |
|                           |                                          |
|                           | Unit Test                                |
|                           |                                          |
|                           | System Test                              |
+---------------------------+------------------------------------------+
| Implementation/Rollout    | User acceptance Test                     |
|                           |                                          |
|                           | Training Plan                            |
|                           |                                          |
|                           | Implementation Plan                      |
|                           |                                          |
|                           | Quality Assurance Plan                   |
|                           |                                          |
|                           | Pilot                                    |
|                           |                                          |
|                           | State-wide/Court-wide Deployment         |
|                           |                                          |
|                           | Performance Evaluation                   |
+---------------------------+------------------------------------------+
| Maintenance/Operations    | Maintenance                              |
|                           |                                          |
|                           | Enhancement                              |
|                           |                                          |
|                           | Change Control                           |
+---------------------------+------------------------------------------+

[]{.mark}

[]{.mark}

## Project Impact Measurement

*Upon completion of the exchange/interface roll-out, the impact on the
State and court/judicial agency's business should be measured in the
context of the project objectives defined earlier. The business case
will be produced long before the exchange/interface is completed, so at
this point the objectives should be restated and a description of how
business processes will be measured should be included.*

The following objectives are the same as the business objectives stated
in the Business Case Objectives, Section 3.

-   Decrease time for a case to change from locate to maintenance

-   Decrease time for paternity to be established, and for an order to
    be established and enforced

-   Increase how quickly a case moves to a paying status

-   Decrease delays in order processing, information sharing and payment
    processing

-   Decrease the gap between what is supposed to be paid in child
    support and what is actually paid

-   Improve collections

-   Decrease case processing timeframes

-   Improve consistency and productivity of case data

-   Decrease customer service response time

-   Reduce occurrence of inappropriate orders (i.e. default orders)

-   Improve communication in inter-jurisdictional cases, such as
    Tribal/State agency-to-Tribal/State court, Tribe-to-State,
    State-to-State, etc.

*It is necessary to understand the baseline metrics to determine project
success. Therefore, the first step in measuring the success is to
establish these baseline metrics. For example, it is necessary to
identify the aspect of the functionality to be measured as well as
quantifying it (i.e., money, FTEs, time, etc.). Samples of how to
document performance against an objective are provided below.*

*Sample 1*

  ----------------------- ----------------------- -----------------------
  **Objective**           **Baseline**            **Post Implementation**

  Decrease time for       Total time to complete  Total estimated time to
  paternity to be         contempt in child       complete contempt in
  established, order to   support office -- 7     child support office --
  be established and an   hours, 21 minutes       XX hours, XX minutes
  order to be enforced.                           
  ----------------------- ----------------------- -----------------------

*Sample 2*

  ----------------------- ----------------------- -----------------------
  **Objective**           **Baseline**            **Post Implementation**

  Decrease time for       Action not contested or Total estimated if
  paternity to be         hearing not held --     uncontested and no
  established, order to   10-15 days by the time  hearing is requested --
  be established and an   the obligor receives a  XX days.
  order to be enforced.   copy of the new order.  
  ----------------------- ----------------------- -----------------------

# Appendix A: New York State Family Court Interface {#appendix-a-new-york-state-family-court-interface .unnumbered}

The following is an example of an interface developed by New York State.

**Background**

The New York State IV-D/Family Court Interface (NYSFCI) is dated
September 2, 2005. The NYSFCI is a joint project of the New York State
Unified Court System, Office of Court Administration (OCA), and the
Office of Temporary and Disability Assistance (OTDA), and the Division
of Child Support Enforcement (DCSE). NYSFCI is a real-time electronic
interface between two statewide computer systems: the Universal Case
Management System (UCMS) developed and maintained by the OCA and the
Automated State Support and Tracking System (ASSETS) developed and
maintained by the DCSE.

The interface development has been divided into two phases:

**Court Order Processing (Back-End)**

Development of the interface began with electronic messages from the
court system (UCMS) to the child support system (ASSETS) whenever any
court activity is completed. Two main categories of messages are
transmitted: documents (as PDFs) and data. Types of PDF files
transmitted include Orders, Summonses and Petitions.

The interface began operation in New York City in April, 2004. It has
been expanded to include approximately 22 counties. To date,
approximately 1.25 million messages have been transmitted over the
interface. New York expects to implement the interface for the remaining
counties in the next month.

The schema used to support the interface was developed based on two
proposed XML standards: 1.) Electronic Court Filing 1.1 Proposed
Standard (7/12/2002) and 2.) Draft Child Support XML Standards
(11/7/2002). The schema was further modified to accommodate the Child
Support Standards Act and to support additional information concerning
the outcome of court activities. The schema currently in use to support
the interface can be found at:

<http://www.courts.state.ny.us/xml/fci.xsd>

The above schema is also referenced at the following:

<http://www.courts.state.ny.us/xml/outcomes.xsd>

**Electronic Filing (Front End)**

The exchange/interface is still under development. New York expects to
pilot the project sometime in the Spring of 2006 and to base the
electronic filing messages on the schema referenced above.

In addition, New York is developing an electronic query and response
schema to support access to court information by the child support
worker from within ASSETS. At this point, New York does not expect to
use the Query and Response Standard (Draft), as these standards are too
basic to support its needs. Instead, New York expects to pattern its
queries and responses on the existing queries supported in UCMS.

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

[]{.mark}

# Appendix B: Initial Request for Remedy XML data Model {#appendix-b-initial-request-for-remedy-xml-data-model .unnumbered}

GJXDM Information Exchange Package Documentation

Generated: June 05, 2006

**XML Schemas**

GJXDM Version: 3.0.2

  -----------------------------------------------------------------------
  **Schema Type**                     **File Name**
  ----------------------------------- -----------------------------------
  Subset Schema                       Initial Request for Remedy Schema
                                      Package\\jxdm\\3.0.2\\jxdm.xsd

  Extension Schema                    Initial Request for Remedy Schema
                                      Package\\nc.xsd

  Document Schema                     Initial Request for Remedy Schema
                                      Package\\Initial Request for
                                      Remedy.xsd
  -----------------------------------------------------------------------

**Document Sections**

  -----------------------------------------------------------------------
  **Name**                            **Description**
  ----------------------------------- -----------------------------------
  Certifier                           The person certifying the identity
                                      and/or that the Stated facts are
                                      true (e.g. notary).

  Child                               The child related to the case.

  Court                               Court that has current jurisdiction
                                      over the case.

  Originating Identifiers             The entity that filed the legal
                                      document, including the petition.

  Petition                            

  Petitioner                          A person or organization who has
                                      filed a petition in the court for
                                      action.

  Petitioner Organization             An organization that has filed a
                                      petition in the court for action.

  Petitioner Representation           The individual representing the
                                      petitioner.

  Related Case                        A reference to a case that is
                                      related to this document.

  Respondent                          Person or organization who is the
                                      answering party in a civil case.

  Respondent Representation           The individual who is representing
                                      the respondent.

  Supporting Documents                Documents attached to the petition
                                      as supporting information (e.g.
                                      birth certificate of the child,
                                      acknowledgment of paternity, etc.).
  -----------------------------------------------------------------------

###  {#section-2 .unnumbered}

**Components**

  -----------------------------------------------------------------------
  **Name**                            **Description**
  ----------------------------------- -----------------------------------
  Activity Event Identifiers          

  Address                             The identification of a physical
                                      location associated with a person
                                      or organization.

  Attorney Bar Membership             Details about the bar membership of
                                      an attorney (e.g. status, number,
                                      year admitted).

  Authorization                       The digital signature, signature
                                      image, or signature block for the
                                      judicial officer issuing a court
                                      order.

  Business Address                    A location of an organization.

  Certifier Identifiers               Identifiers associated with notary
                                      public or other official certifying
                                      a document

  Child Relationship                  

  Contact                             Telephone and other contact
                                      information for an organization or
                                      person.

  Contact Name                        A person with the given contact
                                      information.

  Court Case Identifiers              Reference numbers or other
                                      identifying information regarding a
                                      court case.

  Court Identifiers                   Reference numbers or other
                                      identifying information regarding a
                                      court or court branches.

  Employment                          The last known employer of an
                                      individual.

  External Identifiers                Agency case identifiers assigned by
                                      law enforcement, prosecutor,
                                      defense representation or others.

  Government Issued Identification    Any form of identification issued
                                      by a government agency (e.g.
                                      Certificate of Degree of Indian
                                      Blood, voter registration,
                                      passport, State ID).

  IV-D Case Identifiers               

  Jurisdiction                        The legal authority of a court.

  Justice Person Identifiers          Identifiers issued to people who
                                      are associated with a justice
                                      agency (e.g. badge number, bar
                                      number, employment name).

  Marriage Details                    The key descriptors of a marriage.

  Name                                The name of the person.

  Organization Identifier             An identifier of an organization
                                      based on the type of organization
                                      it is, e.g., for a school, this
                                      would be a school identifier, for a
                                      lien holder, this would be a lien
                                      holder identifier, for a court,
                                      this would be a court identifier.

  Paternity Details                   

  Person Identifier Information       Information used to identify a
                                      person (e.g. DOB, SS#, sex, etc.).

  Petition Details                    Details about the petition
                                      including requested action and
                                      supporting information.

  Professional Licenses               

  Residential Address                 Details about an address for a
                                      place where a person lives.

  Social Details                      Information regarding a person\'s
                                      citizenship, military service
                                      status, gang affiliation, and other
                                      social details.

  Supporting Document Identifiers     

  Work Address                        Address of an employer
  -----------------------------------------------------------------------

###  {#section-3 .unnumbered}

**Elements**

+-----------------------------------+-----------------------------------+
| **Name**                          | **Description**                   |
+===================================+===================================+
| Activity Event Code               |                                   |
+-----------------------------------+-----------------------------------+
| Activity Event Date               |                                   |
+-----------------------------------+-----------------------------------+
| Activity Event Description        |                                   |
+-----------------------------------+-----------------------------------+
| Area Code                         | A dialing code for a State or     |
|                                   | province for phone numbers in the |
|                                   | USA, Canada, Mexico, and the      |
|                                   | Caribbean.                        |
+-----------------------------------+-----------------------------------+
| Authorization Date                | Date that a document was signed   |
|                                   | by an authorized party.           |
+-----------------------------------+-----------------------------------+
| Bar Number                        | The attorney\'s unique identifier |
|                                   | assigned by a State or bar        |
|                                   | association to an attorney        |
|                                   | authorized to practice law.       |
+-----------------------------------+-----------------------------------+
| Bar Status                        | The status of an attorney\'s bar  |
|                                   | membership.                       |
+-----------------------------------+-----------------------------------+
| Branch                            | Name of the branch of a court     |
|                                   | with facilities in multiple       |
|                                   | locations.                        |
+-----------------------------------+-----------------------------------+
| Building Designation              | A number or letters assigned to   |
|                                   | identify a building in an         |
|                                   | address.                          |
+-----------------------------------+-----------------------------------+
| CDL Status Code                   | Indicates the current status of a |
|                                   | Commercial Drivers License (e.g.  |
|                                   | suspended, expired).              |
+-----------------------------------+-----------------------------------+
| Case Caption                      | Official case title for a court   |
|                                   | record.                           |
+-----------------------------------+-----------------------------------+
| Case Category                     | For trial courts, there are five  |
|                                   | case categories, representing the |
|                                   | highest level of classification:  |
|                                   | · Civil · Domestic Relations ·    |
|                                   | Criminal · Juvenile · Traffic,    |
|                                   | Parking, & Local Ordinance        |
|                                   | Violations                        |
+-----------------------------------+-----------------------------------+
| Case File Date                    | Date case was filed by the Clerk  |
|                                   | of the Court.                     |
+-----------------------------------+-----------------------------------+
| Commission Date                   | Date a notary public or other     |
|                                   | document certifier has been       |
|                                   | appointed.                        |
+-----------------------------------+-----------------------------------+
| Commission Expiration Date        | Date the appointment of a notary  |
|                                   | public or other document          |
|                                   | certifier expires.                |
+-----------------------------------+-----------------------------------+
| Country Name                      | Name of the country.              |
+-----------------------------------+-----------------------------------+
| County Name                       | The name of the County or Parish. |
+-----------------------------------+-----------------------------------+
| Court Case Number                 | Identification number assigned by |
|                                   | the court which relates to the    |
|                                   | support order (IV-A)              |
+-----------------------------------+-----------------------------------+
| Court Findings Text               | A description of the findings of  |
|                                   | the court.                        |
+-----------------------------------+-----------------------------------+
| Court ID                          | A unique identifier assigned to a |
|                                   | court.                            |
+-----------------------------------+-----------------------------------+
| Court Name                        | Official name of the court.       |
+-----------------------------------+-----------------------------------+
| Court ORI                         | A unique identifier assigned by   |
|                                   | the National Crime Information    |
|                                   | Center to a court.                |
+-----------------------------------+-----------------------------------+
| Court Transfer Date               | A date that the case has been     |
|                                   | bound over or had a change of     |
|                                   | venue.                            |
+-----------------------------------+-----------------------------------+
| Date of Birth                     | A person\'s date of birth.        |
+-----------------------------------+-----------------------------------+
| Date of Separation                | Date that the marriage is         |
|                                   | considered ended. Often           |
|                                   | determined by the court, the date |
|                                   | between the date of your marriage |
|                                   | and date of separation will       |
|                                   | define the length of the          |
|                                   | marriage.                         |
+-----------------------------------+-----------------------------------+
| Digital Signature Certificate     | Digital signature (or public key  |
|                                   | digital signature) is a type of   |
|                                   | method for authenticating digital |
|                                   | information analogous to ordinary |
|                                   | physical signatures on paper, but |
|                                   | implemented using techniques from |
|                                   | the field of public key           |
|                                   | cryptography.                     |
+-----------------------------------+-----------------------------------+
| Digitized Signature Image         | Image of a person's signature.    |
+-----------------------------------+-----------------------------------+
| District                          | Name or identifier of a judicial  |
|                                   | circuit or district within a      |
|                                   | court system.                     |
+-----------------------------------+-----------------------------------+
| Division                          | A sub-unit of a court responsible |
|                                   | for a particular area of law or   |
|                                   | legal matters (e.g., criminal,    |
|                                   | juvenile, civil, traffic).        |
+-----------------------------------+-----------------------------------+
| Divorce Date                      | The date a court legally          |
|                                   | terminates a marriage.            |
+-----------------------------------+-----------------------------------+
| Divorce Pending Indicator         | Indicates if there is an ongoing  |
|                                   | divorce case.                     |
+-----------------------------------+-----------------------------------+
| Email Address                     | An email address of a person or   |
|                                   | organization. Email address for   |
|                                   | an individual (eIWO)              |
+-----------------------------------+-----------------------------------+
| Employer Identification Number    | Indicates Participant\'s          |
|                                   | Employer\'s Federal Employer      |
|                                   | Identification Number (EIN).      |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| Employer Name                     | The name of the person            |
|                                   | organization or corporation that  |
|                                   | the person is employed by.        |
|                                   | Indicates the name of the current |
|                                   | employer. (CSENet)                |
+-----------------------------------+-----------------------------------+
| Employment Position Name          | A title related to a person\'s    |
|                                   | profession (e.g. District         |
|                                   | Attorney, Sheriff, and Judge).    |
+-----------------------------------+-----------------------------------+
| Establishment of Jurisdiction     | Text that establishes             |
| Text                              | jurisdiction to award custody in  |
|                                   | a case (e.g. addresses of         |
|                                   | petitioner and child for the last |
|                                   | five years, identification of     |
|                                   | related and ongoing cases, the    |
|                                   | home State of the child, and who  |
|                                   | has current custody).             |
+-----------------------------------+-----------------------------------+
| External Case Identifier          | A unique identifier assigned by   |
|                                   | an organization (e.g. law         |
|                                   | enforcement, probation, parole,   |
|                                   | prosecution, other court cases,   |
|                                   | child support entities) to track  |
|                                   | a case.                           |
|                                   |                                   |
|                                   | Case ID used by your              |
|                                   | jurisdiction. The identifier of   |
|                                   | the requesting                    |
|                                   | State-Tribe-territory\'s case as  |
|                                   | recorded by the requestor. A case |
|                                   | identifier is a value assigned by |
|                                   | a State to uniquely identify each |
|                                   | IV-D case in the State. (CSENet,  |
|                                   | QUICK)                            |
+-----------------------------------+-----------------------------------+
| External Code Identifier          | An alphanumeric code used and     |
|                                   | assigned locally to agencies to   |
|                                   | uniquely identify them within     |
|                                   | that jurisdiction.                |
+-----------------------------------+-----------------------------------+
| Family Violence Indicator         | Indicator whether or not there is |
|                                   | reasonable evidence that this     |
|                                   | person is associated with family  |
|                                   | violence and identifying          |
|                                   | information must be protected.    |
|                                   | (QUICK)                           |
+-----------------------------------+-----------------------------------+
| Fax Number                        | A facsimile number of a person or |
|                                   | organization. (CSENet)            |
+-----------------------------------+-----------------------------------+
| First Name                        | First or given name of a person.  |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| Floor                             | The floor number of a particular  |
|                                   | building.                         |
+-----------------------------------+-----------------------------------+
| Government Issued Identification  | Unique identifier assigned by the |
| Number                            | issuing organization.             |
+-----------------------------------+-----------------------------------+
| IV-D Case Identifier              | The Case ID used by your          |
|                                   | jurisdiction. The identifier of   |
|                                   | the requesting                    |
|                                   | State-Tribe-territory\'s case as  |
|                                   | recorded by the requestor. A case |
|                                   | identifier is a value assigned by |
|                                   | a State to uniquely identify each |
|                                   | IV-D case in the State.(CSENet,   |
|                                   | QUICK)                            |
+-----------------------------------+-----------------------------------+
| IV-D Case Type                    | Type of case in your State        |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| IV-D Case Type Code               | Type of case in your State. One   |
|                                   | of the permitted values is Non    |
|                                   | IV-D                              |
+-----------------------------------+-----------------------------------+
| Identification Number Type        | The identification type (e.g.     |
|                                   | passport, driver\'s license,      |
|                                   | military ID, State issued         |
|                                   | identification).                  |
+-----------------------------------+-----------------------------------+
| Information Privacy Text          |                                   |
+-----------------------------------+-----------------------------------+
| Interpreter Required Indicator    | Set to true if a person needs an  |
|                                   | interpreter.                      |
+-----------------------------------+-----------------------------------+
| Issuing Country                   | Indicates the country that the    |
|                                   | identification was issued from.   |
+-----------------------------------+-----------------------------------+
| Issuing Jurisdiction              | The State or other issuing        |
|                                   | authority (e.g. DoD) from which a |
|                                   | form of identification was        |
|                                   | issued.                           |
+-----------------------------------+-----------------------------------+
| Last Name                         | The last or surname of a person.  |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| License Class Code                | A code indicating the types of    |
|                                   | vehicles a person is licensed to  |
|                                   | operate (e.g. commercial,         |
|                                   | private).                         |
+-----------------------------------+-----------------------------------+
| License Commercial Class Code     | A code identifying the size       |
|                                   | and/or type of commercial vehicle |
|                                   | (e.g. A, B, C) that a licensed    |
|                                   | driver has been approved to       |
|                                   | operate.                          |
+-----------------------------------+-----------------------------------+
| License Identifier                | A unique alphanumeric number      |
|                                   | associated with membership in a   |
|                                   | professional association.         |
+-----------------------------------+-----------------------------------+
| License Issuing Authority         | The code for the organization     |
|                                   | issuing the license.              |
+-----------------------------------+-----------------------------------+
| License Type                      | The type of professional license  |
|                                   | retained by the holder (e.g.      |
|                                   | Beauty License, BAR License)      |
+-----------------------------------+-----------------------------------+
| Limited Representation            | Describes the limited issues for  |
| Description                       | which the representative is       |
|                                   | providing services.               |
+-----------------------------------+-----------------------------------+
| Location Description              | Captures all non-formatted        |
|                                   | information to identify a         |
|                                   | location. May represent street    |
|                                   | address and city, direction of    |
|                                   | travel, mile markers, cross       |
|                                   | roads, etc.                       |
+-----------------------------------+-----------------------------------+
| Location Unit Identifier          | Identifies a specific room in a   |
|                                   | building (e.g. apartment number,  |
|                                   | room number).                     |
+-----------------------------------+-----------------------------------+
| Marriage Date                     | Date that two people have been    |
|                                   | legally joined in matrimony.      |
+-----------------------------------+-----------------------------------+
| Marriage Location                 | Text description of the location  |
|                                   | of the marriage.                  |
+-----------------------------------+-----------------------------------+
| Middle Name                       | The middle name (or initial) of a |
|                                   | person. The middle name (or       |
|                                   | initial) represents the second    |
|                                   | part of the given name of a       |
|                                   | person. (CSENet, eIWO, QUICK)     |
+-----------------------------------+-----------------------------------+
| Military Indicator                | Indicates if a person is          |
|                                   | currently on active duty in the   |
|                                   | military                          |
+-----------------------------------+-----------------------------------+
| Military Status                   | The code to indicate a DoD        |
|                                   | employee\'s employment type.      |
|                                   | (FCR)                             |
+-----------------------------------+-----------------------------------+
| Municipality Name                 | Name of a city, township, etc.    |
+-----------------------------------+-----------------------------------+
| Name Prefix                       | A title or honorific used by a    |
|                                   | person (e.g., Dr., Judge,         |
|                                   | General, Ms.).                    |
+-----------------------------------+-----------------------------------+
| Name Suffix                       | A component that is appended      |
|                                   | after the family name that        |
|                                   | distinguishes members of a family |
|                                   | with the same given, middle, and  |
|                                   | last name (e.g., Jr, Sr, III), or |
|                                   | otherwise qualifies the name      |
|                                   | (e.g., MD, LLD, PhD).             |
+-----------------------------------+-----------------------------------+
| Organization DBA Name             | Name under which the organization |
|                                   | is doing business.                |
+-----------------------------------+-----------------------------------+
| Organization Legal Name           | The official name of an           |
|                                   | organization as listed on the IRS |
|                                   | Letter of Determination           |
+-----------------------------------+-----------------------------------+
| Other Circumstances Text          | Any other circumstances such as   |
|                                   | visually impaired, hearing        |
|                                   | impaired, physically impaired, or |
|                                   | incarcerated.                     |
+-----------------------------------+-----------------------------------+
| Party Reference Identifier        | An identifier referencing a       |
|                                   | specific party.                   |
+-----------------------------------+-----------------------------------+
| Paternity Establishment Details   | Details including but not limited |
|                                   | to date of conception, place of   |
|                                   | conception, and DNA.              |
+-----------------------------------+-----------------------------------+
| Paternity Indicator               | Indicates the status of paternity |
|                                   | proceedings. For dependents only  |
|                                   | (Relationship = D). Valid values  |
|                                   | for this field are: Y --          |
|                                   | Paternity status determined N or  |
|                                   | blank -- Paternity status not     |
|                                   | determined (not disproved)        |
|                                   | (CSENet Interface Guidance        |
|                                   | Document V5.0)                    |
+-----------------------------------+-----------------------------------+
| Person Full Name                  | Full name of a person. This may   |
|                                   | be used to accommodate situations |
|                                   | where a person may have more than |
|                                   | three names.                      |
+-----------------------------------+-----------------------------------+
| Person Relationship Description   | Describes the relationship        |
|                                   | between two people. Examples      |
|                                   | include any of the following      |
|                                   | separately or in combination:     |
|                                   | parent-child, former spouse,      |
|                                   | self, interested party, or        |
|                                   | neither. The interested party may |
|                                   | include social services, etc.     |
+-----------------------------------+-----------------------------------+
| Petition Disposition Code         |                                   |
+-----------------------------------+-----------------------------------+
| Petition File Date                | The date the petition was filed   |
|                                   | with the court.                   |
+-----------------------------------+-----------------------------------+
| Place Acting In Text              | For a notary public, when         |
|                                   | notarization takes place in       |
|                                   | another county, this field        |
|                                   | describes that location           |
+-----------------------------------+-----------------------------------+
| Place of Birth                    | A text description of a person\'s |
|                                   | birth location.                   |
+-----------------------------------+-----------------------------------+
| Place of Commission               |                                   |
+-----------------------------------+-----------------------------------+
| Placement                         |                                   |
+-----------------------------------+-----------------------------------+
| Postal Code                       | Postal zip code in an address.    |
+-----------------------------------+-----------------------------------+
| Postbox Number                    | PO Box Number.                    |
+-----------------------------------+-----------------------------------+
| Primary Language                  | The principal language spoken by  |
|                                   | the person                        |
+-----------------------------------+-----------------------------------+
| Requested Action Code             | A code indicating the requested   |
|                                   | action(s) (e.g. establishment of  |
|                                   | paternity, modification of        |
|                                   | support order, establishment of   |
|                                   | order, etc.).                     |
+-----------------------------------+-----------------------------------+
| Requested Action Description      | A description of the actions      |
|                                   | being requested by the            |
|                                   | petitioner.                       |
+-----------------------------------+-----------------------------------+
| Sex Code                          | The National Crime Information    |
|                                   | Center code indicating a          |
|                                   | person\'s sex.                    |
+-----------------------------------+-----------------------------------+
| Signature Block                   | An electronic signature imputed   |
|                                   | to a text via one or more of      |
|                                   | several means (e.g. //John        |
|                                   | Doe/Magistrate).                  |
+-----------------------------------+-----------------------------------+
| Social Security number            | A unique identifier assigned to   |
|                                   | an individual by the Social       |
|                                   | Security Administration.          |
+-----------------------------------+-----------------------------------+
| State Code                        | Postal Code of the State in an    |
|                                   | address.                          |
+-----------------------------------+-----------------------------------+
| Street Name                       | A name of a street.               |
+-----------------------------------+-----------------------------------+
| Street Number                     | A number that identifies a        |
|                                   | particular unit or location       |
|                                   | within a street.                  |
+-----------------------------------+-----------------------------------+
| Street Post Directional           | A direction that appears after a  |
|                                   | street name.                      |
+-----------------------------------+-----------------------------------+
| Street Pre Directional            | A direction that appears before a |
|                                   | street name.                      |
+-----------------------------------+-----------------------------------+
| Supporting Document Description   | A description of the supporting   |
|                                   | document.                         |
+-----------------------------------+-----------------------------------+
| Supporting Document Identifier    | A unique identifier for the       |
|                                   | supporting document.              |
+-----------------------------------+-----------------------------------+
| Supporting Document Type Code     | Including but not limited to      |
|                                   | service of process, establishment |
|                                   | of paternity, affidavit (see      |
|                                   | electronic court filing).         |
+-----------------------------------+-----------------------------------+
| Supporting Grounds Code           | A code indicating the underlying  |
|                                   | grounds for remedies sought for   |
|                                   | the case.                         |
+-----------------------------------+-----------------------------------+
| Supporting Grounds Description    | A description indicating the      |
|                                   | underlying grounds for remedies   |
|                                   | sought for the case (e.g.         |
|                                   | respondent is the non-custodial   |
|                                   | parent and has not provided       |
|                                   | support, modification is          |
|                                   | appropriate due to a change in    |
|                                   | circumstances, health insurance   |
|                                   | policy, etc.).                    |
+-----------------------------------+-----------------------------------+
| Telephone Number Extension        | Phone Extension (CSENet)          |
+-----------------------------------+-----------------------------------+
| Telephone Country Code            | An international telephone        |
|                                   | dialing code for a country.       |
+-----------------------------------+-----------------------------------+
| Telephone Number                  | A full length telephone           |
|                                   | identifier.                       |
+-----------------------------------+-----------------------------------+
| Tribal Affiliation                | The name of the State, Tribe or   |
|                                   | territory that is requesting the  |
|                                   | information. (QUICK)              |
+-----------------------------------+-----------------------------------+
| Tribe Name                        | The name given to a unit of       |
|                                   | sociopolitical organization       |
|                                   | consisting of a number of         |
|                                   | families, clans, or other groups  |
|                                   | who share a common ancestry and   |
|                                   | culture.                          |
+-----------------------------------+-----------------------------------+

**Document Local XML Types**

  -----------------------------------------------------------------------
  **Name**                            **Description**
  ----------------------------------- -----------------------------------
  AuthorizationBinaryType             The binary computer format for the
  (BinaryType)                        authorization data.

  CaseOfficialType (CaseOfficialType) 

  CaseType (CaseType)                 Contains information about the case
                                      parties and filing date.

  CertifierType (PersonType)          Identifiers for a document
                                      certifier (e.g. Notary Public)

  PaternityType (SuperType)           

  PersonMarriageDetailsType           
  (ActivityType)                      

  PersonSocialDetailsType             A structure containing information
  (PersonSocialDetailsType)           regarding a person\'s social
                                      information such as the need for an
                                      interpreter.

  PersonType (PersonType)             A structure that describes the
                                      inherent and frequently associated
                                      characteristics of a person.

  PetitionDetailType (SuperType)      

  SupportingDocumentType              
  (DocumentType)                      
  -----------------------------------------------------------------------

###  {#section-4 .unnumbered}

**Document Local XML Elements**

+-----------------------------------+-----------------------------------+
| **Name**                          | **Description**                   |
+===================================+===================================+
| AuthorizationBinary               | This is an indicator that denotes |
| (AuthorizationBinaryType)         | \"true\" if an authorization is   |
|                                   | present.                          |
+-----------------------------------+-----------------------------------+
| Case (CaseType)                   | Information about the case.       |
+-----------------------------------+-----------------------------------+
| CaseDefenseAttorney               |                                   |
| (CaseOfficialType)                |                                   |
+-----------------------------------+-----------------------------------+
| CaseFilingDate                    | A date a case was filed.          |
+-----------------------------------+-----------------------------------+
| CaseProsecutionAttorney           |                                   |
| (PersonType)                      |                                   |
+-----------------------------------+-----------------------------------+
| CaseRelatedCase (CaseType)        |                                   |
+-----------------------------------+-----------------------------------+
| CaseRespondentParty.Person        | The person, organization, or      |
| (PersonType)                      | property in a court case that is  |
|                                   | required to answer a petition for |
|                                   | a court order or write requiring  |
|                                   | the respondent to take some       |
|                                   | action, halt an activity, or obey |
|                                   | a court\'s direction. In such     |
|                                   | matters the moving party (the one |
|                                   | filing the petition) is usually   |
|                                   | called the petitioner. Thus, the  |
|                                   | respondent is equivalent to a     |
|                                   | defendant in a lawsuit.           |
+-----------------------------------+-----------------------------------+
| CaseTransfer (ActivityType)       | The activity of a case being      |
|                                   | bound over or having a change of  |
|                                   | venue.                            |
+-----------------------------------+-----------------------------------+
| Certifier (CertifierType)         | A notary public or other official |
|                                   | certifying a document             |
+-----------------------------------+-----------------------------------+
| CertifierCommissionDate           | Date a notary public or other     |
|                                   | document certifier has been       |
|                                   | appointed.                        |
+-----------------------------------+-----------------------------------+
| CertifierCommissionExpirationDate | Date the appointment of a notary  |
|                                   | public or other document          |
|                                   | certifier expires.                |
+-----------------------------------+-----------------------------------+
| CertifierPlaceActingInText        | For a notary public, when         |
| (TextType)                        | notarization takes place in       |
|                                   | another county, this field        |
|                                   | describes that location           |
+-----------------------------------+-----------------------------------+
| CertifierPlaceCommissionText      |                                   |
| (TextType)                        |                                   |
+-----------------------------------+-----------------------------------+
| CourtOrderRequestActor.Person     | A person or organization that     |
| (PersonType)                      | requested a court order.          |
+-----------------------------------+-----------------------------------+
| DivorcePendingIndicator           | Indicates if there is an ongoing  |
|                                   | divorce case.                     |
+-----------------------------------+-----------------------------------+
| ExternalCaseIdentifier (IDType)   | A unique identifier assigned by   |
|                                   | an organization (e.g. law         |
|                                   | enforcement, probation, parole,   |
|                                   | prosecution, other court cases,   |
|                                   | child support entities) to track  |
|                                   | a case.                           |
|                                   |                                   |
|                                   | Case ID used by your              |
|                                   | jurisdiction. The identifier of   |
|                                   | the requesting                    |
|                                   | State-Tribe-territory\'s case as  |
|                                   | recorded by the requestor. A case |
|                                   | identifier is a value assigned by |
|                                   | a State to uniquely identify each |
|                                   | IV-D case in the State. (CSENet,  |
|                                   | QUICK)                            |
+-----------------------------------+-----------------------------------+
| FamilyViolenceIndicator           | Indicator whether or not there is |
|                                   | reasonable evidence that this     |
|                                   | person is associated with family  |
|                                   | violence and identifying          |
|                                   | information must be protected.    |
|                                   | (QUICK)                           |
+-----------------------------------+-----------------------------------+
| IV-DCaseIdentifier (IDType)       | The Case ID used by your          |
|                                   | jurisdiction. The identifier of   |
|                                   | the requesting                    |
|                                   | State-Tribe-territory\'s case as  |
|                                   | recorded by the requestor. A case |
|                                   | identifier is a value assigned by |
|                                   | a State to uniquely identify each |
|                                   | IV-D case in the State.(CSENet,   |
|                                   | QUICK)                            |
+-----------------------------------+-----------------------------------+
| IVDCaseTypeCode (TextType)        | Type of case in your State. One   |
|                                   | of the permitted values is Non    |
|                                   | IV-D Case                         |
+-----------------------------------+-----------------------------------+
| IVDCaseTypeText (TextType)        |                                   |
+-----------------------------------+-----------------------------------+
| InterpreterRequiredIndicator      | Yes/No flag indicating if a       |
|                                   | person requires an interpreter.   |
+-----------------------------------+-----------------------------------+
| Lim                               | Describes the limited issues for  |
| itedRepresentationDescriptionText | which the representative is       |
| (TextType)                        | providing services.               |
+-----------------------------------+-----------------------------------+
| MarriageDetails                   |                                   |
| (PersonMarriageDetailsType)       |                                   |
+-----------------------------------+-----------------------------------+
| MarriageLocationText (TextType)   | Text description of the location  |
|                                   | of the marriage.                  |
+-----------------------------------+-----------------------------------+
| Paternity (PaternityType)         |                                   |
+-----------------------------------+-----------------------------------+
| PaternityEstablishmentDetails     | Details including but not limited |
| (TextType)                        | to date of conception, place of   |
|                                   | conception, and DNA.              |
+-----------------------------------+-----------------------------------+
| PaternityIndicator                | Indicates the status of paternity |
|                                   | proceedings. For dependents only  |
|                                   | (Relationship = D). Valid values  |
|                                   | for this field are: Y --          |
|                                   | Paternity status determined N or  |
|                                   | blank -- Paternity status not     |
|                                   | determined (not disproved)        |
|                                   | (CSENet Interface Guidance        |
|                                   | Document V5.0)                    |
+-----------------------------------+-----------------------------------+
| PersonChild (PersonType)          |                                   |
+-----------------------------------+-----------------------------------+
| PersonOtherCircumstancesText      | Any other circumstances such as   |
| (TextType)                        | visually impaired, hearing        |
|                                   | impaired, physically impaired, or |
|                                   | incarcerated.                     |
+-----------------------------------+-----------------------------------+
| PersonSocialDetails               | A person\'s social details such   |
| (PersonSocialDetailsType)         | as whether they require an        |
|                                   | interpreter.                      |
+-----------------------------------+-----------------------------------+
| PetitionDetails                   |                                   |
| (PetitionDetailType)              |                                   |
+-----------------------------------+-----------------------------------+
| PetitionEstablishJurisdictionText | Text that establishes             |
| (TextType)                        | jurisdiction to award custody in  |
|                                   | a case (e.g. addresses of         |
|                                   | petitioner and child for the last |
|                                   | five years, identification of     |
|                                   | related and ongoing cases, the    |
|                                   | home State of the child, and who  |
|                                   | has current custody).             |
+-----------------------------------+-----------------------------------+
| PetitionerOrganization            |                                   |
| (OrganizationType)                |                                   |
+-----------------------------------+-----------------------------------+
| PlacementDetailsText (TextType)   |                                   |
+-----------------------------------+-----------------------------------+
| RequestedActionCode (IDType)      |                                   |
+-----------------------------------+-----------------------------------+
| RequestedActionDescriptionText    |                                   |
| (TextType)                        |                                   |
+-----------------------------------+-----------------------------------+
| SeparationDate                    | Date that the marriage is         |
|                                   | considered ended. Often           |
|                                   | determined by the court, the date |
|                                   | between the date of your marriage |
|                                   | and date of separation will       |
|                                   | define the length of the          |
|                                   | marriage.                         |
+-----------------------------------+-----------------------------------+
| SignatureBlock (TextType)         | An electronic signature imputed   |
|                                   | to a text via one or more of      |
|                                   | several means (e.g. //John        |
|                                   | Doe/Magistrate).                  |
+-----------------------------------+-----------------------------------+
| SupportingDocument                |                                   |
| (SupportingDocumentType)          |                                   |
+-----------------------------------+-----------------------------------+
| SupportingDocumentIdentifier      |                                   |
| (IDType)                          |                                   |
+-----------------------------------+-----------------------------------+
| SupportingDocumentTypeCode        |                                   |
| (IDType)                          |                                   |
+-----------------------------------+-----------------------------------+
| SupportingGroundsCode (IDType)    |                                   |
+-----------------------------------+-----------------------------------+
| SupportingGroundsDescriptionText  | A description indicating the      |
| (TextType)                        | underlying grounds for remedies   |
|                                   | sought for the case (e.g.         |
|                                   | respondent is the non-custodial   |
|                                   | parent and has not provided       |
|                                   | support, modification is          |
|                                   | appropriate due to a change in    |
|                                   | circumstances, health insurance   |
|                                   | policy etc.).                     |
+-----------------------------------+-----------------------------------+

# Appendix C: Child Support Order XML data Model {#appendix-c-child-support-order-xml-data-model .unnumbered}

GJXDM Information Exchange Package Documentation

Generated: June 05, 2006

[]{.mark}

[]{.mark}

**XML Schemas**

GJXDM Version: 3.0.2

  -----------------------------------------------------------------------
  **Schema Type**                     **File Name**
  ----------------------------------- -----------------------------------
  Subset Schema                       Child Support Order Schema
                                      Package\\jxdm\\3.0.2\\jxdm.xsd

  Extension Schema                    Child Support Order Schema
                                      Package\\nc.xsd

  Document Schema                     Child Support Order Schema
                                      Package\\Child Support Order.xsd
  -----------------------------------------------------------------------

**Document Sections**

  -----------------------------------------------------------------------
  **Name**                            **Description**
  ----------------------------------- -----------------------------------
  Child                               The child related to the case.

  Court                               Court that has current jurisdiction
                                      over the case.

  Court Case                          A court case that acts as a
                                      container for claims and
                                      information relating to a child
                                      support case. The court may be
                                      administrative, judicial, or
                                      quasi-judicial.

  Judicial Officer                    A judicial official associated with
                                      a court case.

  Medical Provision                   

  Monetary Order                      Details of the order requiring
                                      payments (e.g. maintenance,
                                      alimony, medical payments, health
                                      insurance, etc.).

  Non-Monetary Order                  The details of the order (e.g.
                                      custody) in which payments are not
                                      required.

  Order Subject                       A person for whose benefit a
                                      particular non-monetary order is
                                      issued.

  Organization Payee                  An organization to whom the
                                      financial obligation is going.

  Payee                               The individual to whom the payments
                                      will go.

  Payor                               The individual responsible for the
                                      payments.

  Petitioner                          A person or organization who has
                                      filed a petition in the court for
                                      action.

  Petitioner Organization             An organization that has filed a
                                      petition in the court for action.

  Petitioner Representation           The individual representing the
                                      petitioner.

  Respondent                          Person or organization who is the
                                      answering party in a civil case.

  Respondent Representation           The individual who is representing
                                      the respondent.
  -----------------------------------------------------------------------

**Components**

  -----------------------------------------------------------------------
  **Name**                            **Description**
  ----------------------------------- -----------------------------------
  Address                             The identification of a physical
                                      location associated with a person
                                      or organization.

  Alias Name                          A former or assumed name (referred
                                      to in law enforcement as an \"Also
                                      Known As\" or AKA).

  Attorney Bar Membership             Details about the bar membership of
                                      an attorney (e.g. status, number,
                                      year admitted).

  Authorization                       The digital signature, signature
                                      image, or signature block for the
                                      judicial officer issuing a court
                                      order.

  Business Address                    A location of an organization.

  Child Relationship                  

  Contact                             Telephone and other contact
                                      information for an organization or
                                      person.

  Contact Name                        A person with the given contact
                                      information.

  Court Case Identifiers              Reference numbers or other
                                      identifying information regarding a
                                      court case.

  Court Identifiers                   Reference numbers or other
                                      identifying information regarding a
                                      court or court branches.

  Employment                          The last known employer of an
                                      individual.

  External Identifiers                Agency case identifiers assigned by
                                      law enforcement, prosecutor,
                                      defense representation or others.

  Financial Obligation                The financial obligations of the
                                      Respondent.

  Government Issued Identification    Any form of identification issued
                                      by a government agency (e.g.
                                      Certificate of Degree of Indian
                                      Blood, voter registration,
                                      passport, State ID).

  IV-D Case Identifiers               

  Insurance Details                   Details of Respondent\'s insurance
                                      (e.g. health, dental, etc.).

  Jurisdiction                        The legal authority of a court.

  Justice Person Identifiers          Identifiers issued to people who
                                      are associated with a justice
                                      agency (e.g. badge number, bar
                                      number, employment name).

  Name                                The name of the person.

  Non-Financial Obligation            The non-financial obligations of
                                      the Respondent.

  Order Details                       Obligation Details of the order.

  Organization Identifier             An identifier of an organization
                                      based on the type of organization
                                      it is, e.g., for a school, this
                                      would be a school identifier, for a
                                      lien holder, this would be a lien
                                      holder identifier, for a court,
                                      this would be a court identifier.

  Paternity Details                   

  Person Identifier Information       Information used to identify a
                                      person (e.g. DOB, SS#, sex, etc.).

  Residential Address                 Details about an address for a
                                      place where a person lives.

  Responsible Party                   

  Social Details                      Information regarding a person\'s
                                      citizenship, military service
                                      status, gang affiliation, and other
                                      social details.

  Unreimbursed Percentages            

  Work Address                        Address of an employer
  -----------------------------------------------------------------------

###  {#section-5 .unnumbered}

**Elements**

+-----------------------------------+-----------------------------------+
| **Name**                          | **Description**                   |
+===================================+===================================+
| Alias Type                        | Formerly known as (e.g. maiden    |
|                                   | name), also known as.             |
+-----------------------------------+-----------------------------------+
| Area Code                         | A dialing code for a State or     |
|                                   | province for phone numbers in the |
|                                   | USA, Canada, Mexico, and the      |
|                                   | Caribbean.                        |
+-----------------------------------+-----------------------------------+
| Arrears Obligation Amount         | The financial obligation amount   |
|                                   | owed in arrears and/or assigned   |
|                                   | arrears due to missing previously |
|                                   | ordered payments. The total       |
|                                   | dollar amount of the arrears.     |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| Arrears Payment Amount            | The dollar amount owed per each   |
|                                   | frequency. (CSENet)               |
+-----------------------------------+-----------------------------------+
| Authorization Date                | Date that a document was signed   |
|                                   | by an authorized party.           |
+-----------------------------------+-----------------------------------+
| Bar Number                        | The attorney\'s unique identifier |
|                                   | assigned by a State or bar        |
|                                   | association to an attorney        |
|                                   | authorized to practice law.       |
+-----------------------------------+-----------------------------------+
| Bar Status                        | The status of an attorney\'s bar  |
|                                   | membership.                       |
+-----------------------------------+-----------------------------------+
| Branch                            | Name of the branch of a court     |
|                                   | with facilities in multiple       |
|                                   | locations.                        |
+-----------------------------------+-----------------------------------+
| Building Designation              | A number or letters assigned to   |
|                                   | identify a building in an         |
|                                   | address.                          |
+-----------------------------------+-----------------------------------+
| CDL Status Code                   | Indicates the current status of a |
|                                   | Commercial Drivers License (e.g.  |
|                                   | suspended, expired).              |
+-----------------------------------+-----------------------------------+
| Case Caption                      | Official case title for a court   |
|                                   | record.                           |
+-----------------------------------+-----------------------------------+
| Case Category                     | For trial courts, there are five  |
|                                   | case categories, representing the |
|                                   | highest level of classification:  |
|                                   | · Civil · Domestic Relations ·    |
|                                   | Criminal · Juvenile · Traffic,    |
|                                   | Parking, & Local Ordinance        |
|                                   | Violations                        |
+-----------------------------------+-----------------------------------+
| Case File Date                    | Date case was filed by the Clerk  |
|                                   | of the Court.                     |
+-----------------------------------+-----------------------------------+
| Commencement Date                 | The start date of the             |
|                                   | Respondent\'s obligations.        |
+-----------------------------------+-----------------------------------+
| Comment                           | Allowed for textual details.      |
+-----------------------------------+-----------------------------------+
| Country Name                      | Name of the country.              |
+-----------------------------------+-----------------------------------+
| County Name                       | The name of the County or Parish. |
+-----------------------------------+-----------------------------------+
| Court Case Number                 | Identification number assigned by |
|                                   | the court which relates to the    |
|                                   | support order (IV-A)              |
+-----------------------------------+-----------------------------------+
| Court Findings Text               | A description of the findings of  |
|                                   | the court.                        |
+-----------------------------------+-----------------------------------+
| Court ID                          | A unique identifier assigned to a |
|                                   | court.                            |
+-----------------------------------+-----------------------------------+
| Court Name                        | Official name of the court.       |
+-----------------------------------+-----------------------------------+
| Court ORI                         | A unique identifier assigned by   |
|                                   | the National Crime Information    |
|                                   | Center to a court.                |
+-----------------------------------+-----------------------------------+
| Court Transfer Date               | A date that the case has been     |
|                                   | bound over or had a change of     |
|                                   | venue.                            |
+-----------------------------------+-----------------------------------+
| Current Obligation Amount         | The sum of all amounts of arrears |
|                                   | recorded to a legal obligation to |
|                                   | pay past-due support. (QUICK)     |
+-----------------------------------+-----------------------------------+
| Date of Birth                     | A person\'s date of birth.        |
+-----------------------------------+-----------------------------------+
| Digital Signature Certificate     | Digital signature (or public key  |
|                                   | digital signature) is a type of   |
|                                   | method for authenticating digital |
|                                   | information analogous to ordinary |
|                                   | physical signatures on paper, but |
|                                   | implemented using techniques from |
|                                   | the field of public key           |
|                                   | cryptography.                     |
+-----------------------------------+-----------------------------------+
| Digitized Signature Image         | Image of a person's signature.    |
+-----------------------------------+-----------------------------------+
| District                          | Name or identifier of a judicial  |
|                                   | circuit or district within a      |
|                                   | court system.                     |
+-----------------------------------+-----------------------------------+
| Division                          | A sub-unit of a court responsible |
|                                   | for a particular area of law or   |
|                                   | legal matters (e.g., criminal,    |
|                                   | juvenile, civil, traffic).        |
+-----------------------------------+-----------------------------------+
| Email Address                     | An email address of a person or   |
|                                   | organization. Email address for   |
|                                   | an individual (eIWO)              |
+-----------------------------------+-----------------------------------+
| Employer Identification Number    | Indicates Participant\'s          |
|                                   | Employer\'s Federal Employer      |
|                                   | Identification Number (EIN).      |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| Employer Name                     | The name of the person,           |
|                                   | organization or corporation where |
|                                   | the individual is employed.       |
|                                   | Indicates the name of the current |
|                                   | employer. (CSENet)                |
+-----------------------------------+-----------------------------------+
| Employment Position Name          | A title related to a person\'s    |
|                                   | profession (e.g. District         |
|                                   | Attorney, Sheriff, and Judge).    |
+-----------------------------------+-----------------------------------+
| End Date/Duration                 | End date or duration of           |
|                                   | obligation (e.g. high school      |
|                                   | graduation).                      |
+-----------------------------------+-----------------------------------+
| External Case Identifier          | A unique identifier assigned by   |
|                                   | an organization (e.g. law         |
|                                   | enforcement, probation, parole,   |
|                                   | prosecution, other court cases,   |
|                                   | child support entities) to track  |
|                                   | a case.                           |
|                                   |                                   |
|                                   | Case ID used by your              |
|                                   | jurisdiction. The identifier of   |
|                                   | the requesting                    |
|                                   | State-Tribe-territory\'s case as  |
|                                   | recorded by the requestor. A case |
|                                   | identifier is a value assigned by |
|                                   | a State to uniquely identify each |
|                                   | IV-D case in the State. (CSENet,  |
|                                   | QUICK)                            |
+-----------------------------------+-----------------------------------+
| External Code Identifier          | An alphanumeric code used and     |
|                                   | assigned locally to agencies to   |
|                                   | uniquely identify them within     |
|                                   | that jurisdiction.                |
+-----------------------------------+-----------------------------------+
| Family Violence Indicator         | Indicator whether or not there is |
|                                   | reasonable evidence that this     |
|                                   | person is associated with family  |
|                                   | violence and identifying          |
|                                   | information must be protected.    |
|                                   | (QUICK)                           |
+-----------------------------------+-----------------------------------+
| Fax Number                        | A facsimile number of a person or |
|                                   | organization. (CSENet)            |
+-----------------------------------+-----------------------------------+
| Fee Obligation Amount             | The total of the unpaid fees      |
|                                   | charged to the Noncustodial       |
|                                   | parent (e.g., legal, blood tests, |
|                                   | filing) as of the Case            |
|                                   | Information Extracted Date. This  |
|                                   | does not include fees charged to  |
|                                   | the CP. (QUICK)                   |
+-----------------------------------+-----------------------------------+
| Financial Support Obligation Type | A type of financial obligation    |
|                                   | (e.g. child support, maintenance, |
|                                   | medical, medical reimbursement).  |
+-----------------------------------+-----------------------------------+
| First Name                        | First or given name of a person.  |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| Floor                             | The floor number of a particular  |
|                                   | building.                         |
+-----------------------------------+-----------------------------------+
| Government Issued Identification  | Unique identifier assigned by the |
| Number                            | issuing organization.             |
+-----------------------------------+-----------------------------------+
| IV-D Case Identifier              | The Case ID used by your          |
|                                   | jurisdiction. The identifier of   |
|                                   | the requesting                    |
|                                   | State-Tribe-territory\'s case as  |
|                                   | recorded by the requestor. A case |
|                                   | identifier is a value assigned by |
|                                   | a State to uniquely identify each |
|                                   | IV-D case in the State.(CSENet,   |
|                                   | QUICK)                            |
+-----------------------------------+-----------------------------------+
| Identification Number Type        | The identification type (e.g.     |
|                                   | passport, driver\'s license,      |
|                                   | military ID, State-issued         |
|                                   | identification).                  |
+-----------------------------------+-----------------------------------+
| Income Attachment Indicator       | Yes if any income should be       |
|                                   | attached, no if otherwise.        |
+-----------------------------------+-----------------------------------+
| Information Privacy Text          |                                   |
+-----------------------------------+-----------------------------------+
| Insurance Carrier Name            | Name of insurance organization.   |
|                                   | Noncustodial parent\'s medical    |
|                                   | insurance carrier. (CSENet)       |
+-----------------------------------+-----------------------------------+
| Insurance Status                  | The status of a person\'s         |
|                                   | insurance.                        |
+-----------------------------------+-----------------------------------+
| Insurance Type                    | The type of insurance the         |
|                                   | respondent possesses.             |
+-----------------------------------+-----------------------------------+
| Interpreter Required Indicator    | Set to true if a person needs an  |
|                                   | interpreter.                      |
+-----------------------------------+-----------------------------------+
| Issuing Country                   | Indicates the country that the    |
|                                   | identification was issued from.   |
+-----------------------------------+-----------------------------------+
| Issuing Jurisdiction              | The State or other issuing        |
|                                   | authority (e.g. DOD) from which a |
|                                   | form of identification was        |
|                                   | issued.                           |
+-----------------------------------+-----------------------------------+
| Judgement Amount                  | An amount that has been converted |
|                                   | to a judgement. This permits      |
|                                   | remedies not available to         |
|                                   | nonperfected judgements. The sum  |
|                                   | of all amounts of arrears         |
|                                   | recorded to a legal obligation to |
|                                   | pay past-due support. (QUICK)     |
+-----------------------------------+-----------------------------------+
| Judicial Officer Identifier       | A State or locally generated      |
|                                   | alphanumeric that is assigned to  |
|                                   | judicial personnel.               |
+-----------------------------------+-----------------------------------+
| Last Name                         | The last or surname of a person.  |
|                                   | (CSENet)                          |
+-----------------------------------+-----------------------------------+
| License Class Code                | A code indicating the types of    |
|                                   | vehicles a person is licensed to  |
|                                   | operate (e.g. commercial,         |
|                                   | private).                         |
+-----------------------------------+-----------------------------------+
| License Commercial Class Code     | A code identifying the size       |
|                                   | and/or type of commercial vehicle |
|                                   | (e.g. A, B, C) that a licensed    |
|                                   | driver has been examined on and   |
|                                   | approved to operate.              |
+-----------------------------------+-----------------------------------+
| License Issuing Authority         | The code for the organization     |
|                                   | issuing the license.              |
+-----------------------------------+-----------------------------------+
| Limited Representation            | Describes the limited issues for  |
| Description                       | which the representative is       |
|                                   | providing services.               |
+-----------------------------------+-----------------------------------+
| Location Description              | Captures all non-formatted        |
|                                   | information to identify a         |
|                                   | location. May represent street    |
|                                   | address and city, direction of    |
|                                   | travel, mile markers, cross       |
|                                   | roads, location on body, etc.     |
+-----------------------------------+-----------------------------------+
| Location Unit Identifier          | Identifies a specific room in a   |
|                                   | building (e.g. apartment number,  |
|                                   | room number).                     |
+-----------------------------------+-----------------------------------+
| Middle Name                       | The middle name (or initial) of a |
|                                   | person. The middle name (or       |
|                                   | initial) represents the second    |
|                                   | part of the given name of a       |
|                                   | person. (CSENet, eIWO, QUICK)     |
+-----------------------------------+-----------------------------------+
| Military Indicator                | Indicates if a person is          |
|                                   | currently on active duty in the   |
|                                   | military                          |
+-----------------------------------+-----------------------------------+
| Military Status                   | The code to indicate a DoD        |
|                                   | employee\'s employment type.      |
|                                   | (FCR)                             |
+-----------------------------------+-----------------------------------+
| Municipality Name                 | Name of a city, township, etc.    |
+-----------------------------------+-----------------------------------+
| Name Prefix                       | A title or honorific used by a    |
|                                   | person (e.g., Dr., Judge,         |
|                                   | General, Ms.).                    |
+-----------------------------------+-----------------------------------+
| Name Suffix                       | A component that is appended      |
|                                   | after the family name that        |
|                                   | distinguishes members of a family |
|                                   | with the same given, middle, and  |
|                                   | last name (e.g., Jr, Sr, III), or |
|                                   | otherwise qualifies the name      |
|                                   | (e.g., MD, LLD, PhD).             |
+-----------------------------------+-----------------------------------+
| Non-Financial Support Obligation  | Type of non-financial obligation  |
| Type                              | (e.g. counseling with a child,    |
|                                   | game, wood, submission to a       |
|                                   | genetic test, establishment of    |
|                                   | paternity).                       |
+-----------------------------------+-----------------------------------+
| Obligation Frequency              | The frequency of child support    |
|                                   | payment (e.g. Weekly, Bi-Weekly,  |
|                                   | Semi-Monthly, Monthly, Quarterly, |
|                                   | Semi-Annually, Annually).         |
|                                   | Indicates the frequency of        |
|                                   | arrears payment (CSENet)          |
+-----------------------------------+-----------------------------------+
| Order Action                      | Indicates if an order is a        |
|                                   | request from a child support      |
|                                   | agency for an order of the court  |
|                                   | or a Court Action, indicating an  |
|                                   | executed order from the court.    |
+-----------------------------------+-----------------------------------+
| Order Category                    | Category of order, including      |
|                                   | Establish, Modify, Enforce,       |
|                                   | Modify and Enforce, and Vacate.   |
+-----------------------------------+-----------------------------------+
| Organization DBA Name             | Name that the organization is     |
|                                   | doing business under.             |
+-----------------------------------+-----------------------------------+
| Organization Legal Name           | The official name of an           |
|                                   | organization as listed on the IRS |
|                                   | Letter of Determination           |
+-----------------------------------+-----------------------------------+
| Other Circumstances Text          | Any other circumstances such as   |
|                                   | visually impaired, hearing        |
|                                   | impaired, physically impaired, or |
|                                   | incarcerated.                     |
+-----------------------------------+-----------------------------------+
| Party Reference Identifier        | An identifier referencing a       |
|                                   | specific party.                   |
+-----------------------------------+-----------------------------------+
| Paternity Establishment Details   | Details including, but not        |
|                                   | limited to date of conception,    |
|                                   | place of conception, and DNA.     |
+-----------------------------------+-----------------------------------+
| Paternity Indicator               | Indicates the status of paternity |
|                                   | proceedings. For dependents only  |
|                                   | (Relationship = D). Valid values  |
|                                   | for this field are: Y --          |
|                                   | Paternity status determined N or  |
|                                   | blank -- Paternity status not     |
|                                   | determined (not disproved)        |
|                                   | (CSENet Interface Guidance        |
|                                   | Document V5.0)                    |
+-----------------------------------+-----------------------------------+
| Person Full Name                  | Full name of a person. This may   |
|                                   | be used to accommodate situations |
|                                   | where a person may have more than |
|                                   | three names.                      |
+-----------------------------------+-----------------------------------+
| Person Relationship Description   | Describes the relationship        |
|                                   | between two people. Examples      |
|                                   | include any of the following      |
|                                   | separately or in combination:     |
|                                   | parent-child, former spouse,      |
|                                   | self, interested party, or        |
|                                   | neither. The interested party may |
|                                   | include social services, etc.     |
+-----------------------------------+-----------------------------------+
| Petition Disposition Code         |                                   |
+-----------------------------------+-----------------------------------+
| Place of Birth                    | A text description of a person\'s |
|                                   | birth location.                   |
+-----------------------------------+-----------------------------------+
| Placement                         |                                   |
+-----------------------------------+-----------------------------------+
| Policy Number                     | Insurance policy number.          |
+-----------------------------------+-----------------------------------+
| Postal Code                       | Postal zip code in an address.    |
+-----------------------------------+-----------------------------------+
| Postbox Number                    | PO Box Number.                    |
+-----------------------------------+-----------------------------------+
| Primary Language                  | The principal language spoken by  |
|                                   | the person                        |
+-----------------------------------+-----------------------------------+
| Proof of Insurance Indicator      | Indicates whether the respondent  |
|                                   | has demonstrated a proof of       |
|                                   | insurance.                        |
+-----------------------------------+-----------------------------------+
| Representation Type Code          | Identifies the type of            |
|                                   | representation (e.g. court        |
|                                   | appointed, GAL, retained, Pro Se, |
|                                   | advocate).                        |
+-----------------------------------+-----------------------------------+
| Retroactive Obligation Amount     | A financial obligation owed based |
|                                   | on a retroactive effective date   |
|                                   | based on this order.              |
+-----------------------------------+-----------------------------------+
| Sex Code                          | The National Crime Information    |
|                                   | Center code indicating a          |
|                                   | person\'s sex.                    |
+-----------------------------------+-----------------------------------+
| Signature Block                   | An electronic signature imputed   |
|                                   | to a text via one or more of      |
|                                   | several means (e.g. //John        |
|                                   | Doe/Magistrate).                  |
+-----------------------------------+-----------------------------------+
| Social Security number            | A unique identifier assigned to   |
|                                   | an individual by the Social       |
|                                   | Security Administration.          |
+-----------------------------------+-----------------------------------+
| State Code                        | Postal Code of the State in an    |
|                                   | address.                          |
+-----------------------------------+-----------------------------------+
| State Disbursement Unit Payment   |                                   |
| Flag                              |                                   |
+-----------------------------------+-----------------------------------+
| Street Name                       | A name of a street.               |
+-----------------------------------+-----------------------------------+
| Street Number                     | A number that identifies a        |
|                                   | particular unit or location       |
|                                   | within a street.                  |
+-----------------------------------+-----------------------------------+
| Street Post Directional           | A direction that appears after a  |
|                                   | street name.                      |
+-----------------------------------+-----------------------------------+
| Street Pre Directional            | A direction that appears before a |
|                                   | street name.                      |
+-----------------------------------+-----------------------------------+
| Telephone Number Extension        | Phone Extension (CSENet)          |
+-----------------------------------+-----------------------------------+
| Telephone Country Code            | An international telephone        |
|                                   | dialing code for a country.       |
+-----------------------------------+-----------------------------------+
| Telephone Number                  | A full length telephone           |
|                                   | identifier.                       |
+-----------------------------------+-----------------------------------+
| Tribal Affiliation                | The name of the State, Tribe or   |
|                                   | territory that is requesting the  |
|                                   | information. (QUICK)              |
+-----------------------------------+-----------------------------------+
| Tribe Name                        | The name given to a unit of       |
|                                   | sociopolitical organization       |
|                                   | consisting of a number of         |
|                                   | families, clans, or other groups  |
|                                   | who share a common ancestry and   |
|                                   | culture.                          |
+-----------------------------------+-----------------------------------+
| Unreimbursed Percent              |                                   |
+-----------------------------------+-----------------------------------+
| Unreimbursed Type                 | The type of unreimbursed          |
|                                   | percentage (e.g. medical,         |
|                                   | tuition).                         |
+-----------------------------------+-----------------------------------+

###   {#section-6 .unnumbered}

**Document Local XML Types**

  -----------------------------------------------------------------------
  **Name**                            **Description**
  ----------------------------------- -----------------------------------
  AuthorizationBinaryType             The binary computer format for the
  (BinaryType)                        authorization data.

  CaseIdentifierType (SuperType)      

  CaseOfficialType (CaseOfficialType) 

  CaseType (CaseType)                 Contains information about the case
                                      parties and filing date.

  CourtOrderType (CourtOrderType)     A structure that describes details
                                      about a direction of a judge.

  FinancialObligationType             This structure contains information
  (FinancialObligationType)           on a person\'s financial
                                      obligations as part of the sentence
                                      after conviction.

  InsuranceType (InsuranceType)       A structure that describes details
                                      about the person's or vehicle's
                                      insurance.

  JudicialOfficialType                A structure that contains
  (JudicialOfficialType)              information regarding the judge\'s
                                      or hearing officer\'s digital
                                      signature.

  MedicalProvisionType (SuperType)    

  NonMonetaryOrderType (SuperType)    

  OrganizationType (OrganizationType) A structure that describes the
                                      organization providing insurance.

  PaternityType (SuperType)           

  PersonSocialDetailsType             A structure containing information
  (PersonSocialDetailsType)           regarding a person\'s social
                                      information such as the need for an
                                      interpreter.

  PersonType (PersonType)             A structure that describes the
                                      inherent and frequently associated
                                      characteristics of a person.

  SubjectType (SubjectType)           A structure that describes a person
                                      who is involved or suspected of
                                      being involved in an incident or
                                      criminal activity.
  -----------------------------------------------------------------------

###  {#section-7 .unnumbered}

**Document Local XML Elements**

  ---------------------------------------------------------------------------
  **Name**                                **Description**
  --------------------------------------- -----------------------------------
  ArrearsObligationAmount (AmountType)    

  ArrearsPaymentAmount (AmountType)       

  AuthorizationBinary                     This is an indicator that denotes
  (AuthorizationBinaryType)               \"true\" if an authorization is
                                          present.

  Case (CaseType)                         Information about the case.

  CaseDefenseAttorney (CaseOfficialType)  

  CaseIdentifier (CaseIdentifierType)     

  CaseProsecutionAttorney (PersonType)    

  CaseRespondentParty.Person (PersonType) The person, organization, or
                                          property in a court case that is
                                          required to answer a petition for a
                                          court order or write requiring the
                                          respondent to take some action,
                                          halt an activity, or obey a
                                          court\'s direction. In such
                                          matters, the moving party (the one
                                          filing the petition) is usually
                                          called the petitioner. Thus, the
                                          respondent is equivalent to a
                                          defendant in a lawsuit.

  CaseRespondentPartyReference.Child      
  (ReferenceType)                         

  CaseTransfer (ActivityType)             The activity of a case being bound
                                          over or having a change of venue.

  CourtOrder (CourtOrderType)             Details about a direction of a
                                          judge not included in a judgment,
                                          which determines some point or
                                          directs some step in proceedings.

  CourtOrderDesignatedSubject             
  (SubjectType)                           

  CourtOrderIssuingJudicialOfficial       A judge or other judicial official
  (JudicialOfficialType)                  that issued a court order.

  CourtOrderRequestActor.Person           A person or organization that
  (PersonType)                            requested a court order.

  CourtOrderRequestActorReference.Child   
  (ReferenceType)                         

  FamilyViolenceIndicator                 Indicator whether or not there is
                                          reasonable evidence that this
                                          person is associated with family
                                          violence and identifying
                                          information must be protected.
                                          (QUICK)

  FinancialObligation                     A monetary obligation, e.g., fee,
  (FinancialObligationType)               fine, support, restitution,
                                          damages, court costs.

  IV-DCaseIdentifier (IDType)             The Case ID used by your
                                          jurisdiction. The identifier of the
                                          requesting State-Tribe-territory\'s
                                          case as recorded by the requestor.
                                          A case identifier is a value
                                          assigned by a State to uniquely
                                          identify each IV-D case in the
                                          State.(CSENet, QUICK)

  IncomeAttachmentIndicator               Yes if any income should be
                                          attached, no if otherwise.

  Insurance (InsuranceType)               Details about a coverage by
                                          contract whereby one party agrees
                                          to indemnify or guarantee another
                                          against loss by a specified
                                          contingent event or peril.

  InterpreterRequiredIndicator            Yes/No flag indicating if a person
                                          requires an interpreter.

  JudgementAmount (AmountType)            An amount that has been converted
                                          to a judgement. This permits
                                          remedies not available to
                                          nonperfected judgements.

  LimitedRepresentationDescriptionText    Describes the limited issues for
  (TextType)                              which the representative is
                                          providing services.

  MedicalProvision (MedicalProvisionType) 

  MedicalProvisionResponsibleParty        
  (PersonType)                            

  NonFinancialSupportObligationType       Type of non-financial obligation
  (TextType)                              (e.g. counseling with a child,
                                          game, wood, submission to a genetic
                                          test, establishment of paternity).

  NonMonetaryOrder (NonMonetaryOrderType) 

  ObligationRecipient.Organization        
  (OrganizationType)                      

  ObligationRecipient.Person (PersonType) 

  OrderAction (TextType)                  

  PartyReferenceIdentifier (IDType)       An identifier referencing a
                                          specific party.

  Paternity (PaternityType)               

  PaternityEstablishmentDetails           Details including but not limited
  (TextType)                              to date of conception, place of
                                          conception, and DNA.

  PaternityIndicator                      Indicates the status of paternity
                                          proceedings. For dependents only
                                          (Relationship = D). Valid values
                                          for this field are: Y -- Paternity
                                          status determined N or blank --
                                          Paternity status not determined
                                          (not disproved) (CSENet Interface
                                          Guidance Document V5.0)

  PersonChild (PersonType)                

  PersonOtherCircumstancesText (TextType) Any other circumstances such as
                                          visually impaired, hearing
                                          impaired, physically impaired, or
                                          incarcerated.

  PersonSocialDetails                     A person\'s social details such as
  (PersonSocialDetailsType)               whether they require an
                                          interpreter.
  ---------------------------------------------------------------------------

[]{.mark}