A Guide to Customer/Supplier Agreements

**November 28, 2008**

**V2**

**1.1 Proposed Customer/Supplier Agreements (CSA)**

This document provides guidance on how to create a CSA. The objective of
a CSA is:

-   To formalize agreement on criteria used to determine Start the Clock
    Day-Zero (Day-0) to create a common understanding between USPS and
    mailers

-   To approve later acceptance times and describe the separation
    requirements to qualify for those times

-   To provide a structured format to support presort software developed
    to create separations and container labels for full-service
    requirements

-   To describe separation and containerization standards requested of
    the mailer that are not covered in the optional containerization
    requirements described in the Domestic Mail Manual (DMM) (CSA
    preparation requirements take precedence when applicable)

A CSA should be created if the following conditions exist:

-   For any mailer entering mail that is origin entered and verified at
    the mailer's facility (for example, a Detached Mail Unit (DMU))

-   For any mailer entering mail after critical acceptance time or a
    large volume mailer entering mail at an agreed upon acceptance time
    before critical acceptance time at an origin Bulk Mail Entry Unit
    (BMEU)

    **1.1.1 Creating the Customer Supplier Agreement**

The CSA is a written document that confirms for a business mailer, the
origin-entry preparation requirements, and the acceptance window and
schedule of transportation times for all origin entered mail classes
with a CSA. A CSA does not create a Postal Service Guarantee, promise,
or commitment to process and delivery within the applicable service
standard, or within any in-home target date or window. Beginning in
2009, CSAs will be entered into the FAST (Facility Access and Shipment
Tracking) system. At that time, the mailer will be provided a Customer
Registration ID (CRID), if the mailer doesn't already have one, as part
of the CSA information. The CRID is an identifier the USPS uses to
identify a customer at a specific location.

The CSA *Dispatch/Acceptance Schedule* will have one line for each trip
by class of mail and processing category. Each field in the
*Dispatch/Acceptance Schedule* is described below: The fields apply to
Exhibits 1-6 and each field may not apply to a specific exhibit.

*Dispatch Time*: The time the truck (postal transportation) is scheduled
to depart the mailer's facility. This field will only be populated for
DMU mailers with USPS transportation. It is established by local postal
transportation managers to ensure that the dispatch will arrive at the
facility to meet the processing facility operating plan.

*Arrival Time:* For mailer transported trips, the time the truck is
scheduled to arrive at the postal facility. This field will only be
populated for mailer transported trips. This time will be established by
local postal transportation managers.

*Day of Week*: The day or days to which the separation applies. If the
separations do not vary and dispatches are made every day, the field
will be populated with "All". Separations that are applicable to all
week days will contain "MF". Separations that are specific to certain
days may contain the first three letters of the day (Mon, Tue, Wed, Thu,
Fri, Sat, Sun). Holiday rules for accepting mail may override all day of
the week separations and will be marked with "Hol".

*Trip Number*: A trip number is for a USPS supplied trailer. This is
used for origin entered, USPS transported mail. Each scheduled trailer
will have an associated trip number defined in the CSA. This number is
five digits and will be determined locally. When included in the
electronic documentation, a four-digit date will be appended to the end
of the trip number using two digits for month and two digits for date
(i.e. 0822 for August 22^nd^).

*Recurring Appointment Sequence ID:* This will populate when a FAST
appointment number is present. This is used for origin entered, DMU
verified, mailer transported mail (see exhibit 2 & 4). If a FAST
appointment is not present, this field will display "N/A".

*Trip Volume*: A number will be entered indicating the percentage of the
total mail volume by Mail Class, Processing Category and Processing Code
for the day. This field should be populated for both mailer and USPS
transported mail and is to be used as a guideline. For example, 40%
First-Class Mail LTRS S (Surface) on Dispatch 1, 30% First-Class Mail
LTRS S on Dispatch 2, and 30% First-Class Mail LTRS S on Dispatch 3. If
there is only one dispatch, the percentage entered would be 100% for
each Mail Class, Processing Category and Processing Code.

*Container Destination ZIP Codes*: The range of destination ZIP Codes
associated with the containers in the separation. This can include
3-digit ZIP Code ranges or 5-digit ZIP Code ranges. All ZIP Codes must
be represented in this field for a CSA to be valid.

*Facility Name*: The USPS facility to which the mail is dispatched.

*Facility Locale Key*: Standardized facility code which is populated by
the system based on the facility selected in the Facility Name block.

*Mail Class*: The class of mail to which the line item separation
applies.

*Processing Category*: This field will be used to distinguish the shape
of the mail in a container. The applicable values include "LTRS"
(letters), "FLTS" (flats), and "PARC" (parcels).

*Processing Code*: A general description of the contents of the
containers on a trailer. It is possible to use all or only some of the
values. Values will be available from a dropdown list. The applicable
values are identified as:

-   S (Surface) -- Separation for a single surface route dispatched from
    the origin USPS facility. Typically this is a 5D, 3D, ADC, or AADC
    container separation.

-   MXDS (Mixed Surface) -- Separations redirected at the origin USPS
    facility to multiple surface routes.

-   L (Local) -- Mail worked for delivery at the origin USPS facility.

-   WKG (Working Mail) -- Mixed ADC or Mixed AADC mail.

-   A (Air) -- Separations directed to an air carrier. Will also include
    the name of the carrier: FedEx, UPS, or Commercial (i.e. A-Fed,
    A-UPS, A-Com).

-   MXDA (Mixed Air) -- Separations for multiple air carriers.

-   *SP (Single-piece) --* Pieces paid at single-piece prices.

*Container Ready Time:* This is the time that a container must be ready
to load onto a truck to provide adequate time for the USPS clerk to
validate the pallets. This will only be applicable for mail that is
verified at a DMU on USPS transportation and will be established
locally.

*CAT (Critical Acceptance Time)*: The Critical Acceptance Time (CAT) is
the latest time mail can be presented for verification to have that day
as Day-0. If a "P" is displayed next to the CAT, this indicates that the
Day-0 will be the previous day (i.e. CAT is 0050P on June 14, but the
Day-0 would be June 13 if the CAT is met, see Trip Number 35767 below)
Similarly, if "N" is displayed next to the CAT, this indicates that the
Day-0 will be the next day.

**Sample Customer/Supplier Agreements:**

There are three situations where a CSA is necessary. These are:

1\) DMU verified mail with USPS transportation

2\) DMU origin entered mail with mailer transportation

3\) BMEU verified mail accepted after the BMEU posted critical
acceptance time or with an agreed upon deposit time prior to the
critical acceptance time.

A fourth scenario where a CSA is necessary may also exist when there is
no regularly scheduled transportation for that facility.

A sample CSA for each situation follows below. These examples do not
represent the file layout; the file layout is in Appendix B and a sample
file populated with data that maps to exhibit 1 is in Appendix C.

In each scenario, "Local Mail" is defined as mail that enters the postal
network at the same processing facility that services the area to which
it is addressed. "Local Mail" can also be defined by the local office.
There are no minimums for containerization of local mail, allowing for
agreements to separate the handling units of local mail into a container
destined to that local processing facility with any quantity of mail.
The local office may allow mailers to deposit local letter and flat mail
in trays without sleeves, tops, and straps, if it is mutually
beneficial.

A defined separation should always be made if the volume exists to
support that separation. Additionally, if not enough volume exists to
make a container for a separation, that volume will default to a less
granular separation. The hierarchy for separations from most granular to
least is

1\) Separations to a single 5-digit

2\) Separations to multiple 5-digits

3\) Separations to a single 3-digit

4\) Separations to multiple 3-digits

5\) Local separations

6\) Working mail separations

7\) Single Piece separations

For example, if a 3-digit separation exists for ZIP Codes 201-250 but
there is not enough volume to make that container, those handling units
would be placed on a less granular separation such as a mixed container.
All CSAs should include a working mixed separation (see exhibit 6). The
separation number is not used to represent the hierarchy in
containerization, but is used only as a means to identify each
separation in the documentation of the CSA.

Regarding containerization rules for First-Class Mail, a pallet should
contain a minimum of 72 linear feet of letter trays unless otherwise
defined in the CSA. For working mail, there is no minimum volume
required for containerization. Maximum volume for a pallet is 12 layers
or 77 inches, whichever comes first; for an APC, maximum volume is 72
linear feet. For all other classes, refer to the DMM, section 705.8.

Exhibit 1: DMU-verified origin entered mail with Postal Service
transportation

  ------------ ------------- --------- -------- ---------- -------------- ------------- ------------ ------------ --------- -------------- --------------
  **DISPATCH   **CONTAINER   **CAT**   **DAY OF **TRIP     **TRIP         **CONTAINER   **FACILITY   **FACILITY   **MAIL    **PROCESSING   **PROCESSING
  TIME**       READY TIME**            WEEK**   NUMBER**   VOLUME**       DESTINATION   NAME**       LOCALE KEY** CLASS**   CATEGORY**     CODE**
                                                           (percentage)   ZIP CODES**                                                      

  1055         1040          1815      MF       12345      20             498-599, 612, Omaha P&DC   W1A092       FCM       LTRS           MXDS
                                                                          620-693                                                          

  1055         1040          1815      MF       12345      100            680-684       Omaha P&DC   W1A092       STD       LTRS           L

  1055         1040          1815      MF       12345      100            680-684       Omaha P&DC   W1A092       PER       LTRS           L

  1055         1040          1815      MF       12345      100            680-684       Omaha P&DC   W1A092       PER       FLTS           L

  1810         1755          1815      MF       12356      20             498-499, 612, Omaha P&DC   W1A092       FCM       LTRS           MXDS
                                                                          620-693                                                          

  1810         1755          1815      MF       12356      20             001-999       Chicago P&DC W12399       STD       LTRS           MXDS

  2115         2100          1815      MF       12367      20             498-599, 612, Omaha P&DC   W1A092       FCM       LTRS           MXDS
                                                                          620-693                                                          

  1400         1345          0050P     MF       35767      50             600-611,      Omaha MCC    009051       FCM       LTRS           S
                                                                          613-619                                                          

  1400         1345          1645      MF       35767      20             001-497,      Omaha MCC    009051       FCM       LTRS           MXDS
                                                                          694-999                                                          

  1400         1345          1645      MF       35767      50             001-497,      Omaha MCC    009051       FCM       LTRS           MXDA
                                                                          694-999                                                          

  1800         1745          0050P     MF       34210      50             600-611,      Omaha MCC    009051       FCM       LTRS           S
                                                                          613-619                                                          

  1800         1745          1645      MF       34210      20             001-497,      Omaha MCC    009051       FCM       LTRS           MXDS
                                                                          694-999                                                          

  1800         1745          1645      MF       34210      50             001-497,      Omaha MCC    009051       FCM       LTRS           MXDA
                                                                          694-999                                                          

  2000         1945          1815N     MF       44150      100            000-999       Omaha P&DC   W1A092       STD       FLTS           MXDS
  ------------ ------------- --------- -------- ---------- -------------- ------------- ------------ ------------ --------- -------------- --------------

Exhibit 2: DMU-verified mailing with the mailer transporting to the
origin Post Office. Each trailer will also have a corresponding
recurring FAST appointment.

  ----------- --------- -------- ------------- -------------- ------------- ------------ ------------ --------- -------------- --------------
  **ARRIVAL   **CAT**   **DAY OF **RECURRING   **TRIP         **CONTAINER   **FACILITY   **FACILITY   **MAIL    **PROCESSING   **PROCESSING
  TIME**                WEEK**   APPOINTMENT   VOLUME**       DESTINATION   NAME**       LOCALE KEY** CLASS**   CATEGORY**     CODE**
                                 SEQUENCE ID** (percentage)   ZIP CODES**                                                      

  1055        1815      MF       123456        20             498-599, 612, Omaha P&DC   W1A092       FCM       LTRS           MXDS
                                                              620-693                                                          

  1810        1815      MF       123567        20             498-599, 612, Omaha P&DC   W1A092       FCM       LTRS           MXDS
                                                              620-693                                                          

  2115        1815      MF       123678        20             498-599, 612, Omaha P&DC   W1A092       FCM       LTRS           MXDS
                                                              620-693                                                          

  1400        1645      MF       357689        50             600-611,      Omaha MCC    009051       FCM       LTRS           S
                                                              613-619                                                          

  1400        0050P     MF       357689        20             001-497,      Omaha MCC    009051       FCM       LTRS           MXDS
                                                              694-999                                                          

  1400        0050P     MF       357689        50             001-497,      Omaha MCC    009051       FCM       LTRS           MXDA
                                                              694-999                                                          

  1700        1645      MF       342101        50             600-611,      Omaha MCC    009051       FCM       LTRS           S
                                                              613-619                                                          

  1700        0050P     MF       342101        20             001-497,      Omaha MCC    009051       FCM       LTRS           MXDS
                                                              694-999                                                          

  1700        0050P     MF       342101        50             001-497,      Omaha MCC    009051       FCM       LTRS           MXDA
                                                              694-999                                                          
  ----------- --------- -------- ------------- -------------- ------------- ------------ ------------ --------- -------------- --------------

Exhibit 3: BMEU verified mail. Mailers with sufficient volumes to meet
specific additional makeup and deposit requirements in exchange for
acceptance times later than the Business Mail Entry/Post Office Critical
Acceptance Time.

  ----------- --------- -------- -------------- ------------- ------------ ------------ --------- -------------- --------------
  **ARRIVAL   **CAT**   **DAY OF **TRIP         **CONTAINER   **FACILITY   **FACILITY   **MAIL    **PROCESSING   **PROCESSING
  TIME**                WEEK**   VOLUME**       DESTINATION   NAME**       LOCALE KEY** CLASS**   CATEGORY**     CODE**
                                 (percentage)   ZIP CODES**                                                      

  1815        1815      MF       50             001-497,      Omaha BMEU   W1A092       FCM       LTRS           MXDS
                                                694-999                                                          

  1900        1900      MF       50             600-611,      Omaha BMEU   W1A092       FCM       LTRS           MXDS
                                                613-619                                                          

  2100        2100      MF       100            498-599, 612, Omaha BMEU   W1A092       FCM       LTRS           L
                                                620-693                                                          
  ----------- --------- -------- -------------- ------------- ------------ ------------ --------- -------------- --------------

In addition to the above scenarios, it is also possible to have a CSA
for a mailer with unscheduled trips. A CSA for this is illustrated
below:

-   For a mailer with regularly scheduled trips with additional volume
    present, that additional volume is an add-on to the last trip for
    that class of mail and processing category and will not require a
    modification to the CSA.

-   Regarding holiday schedules, if normal transportation operates on a
    holiday, already defined dispatch schedules will be utilized and the
    holiday does not have to be identified on the dispatch schedule. If
    a modified transportation schedule is in place on a holiday, those
    dispatches will be identified as unscheduled trips.

-   A CSA for mailers with only unscheduled trips will have two trips
    shown in the CSA. One trip will be for local mail going to the local
    facility. The other trip will be to the local facility for all other
    mail regardless of where the mail is going. It is possible to have
    multiple mail classes, processing categories, or processing codes
    for each trip. This is illustrated below.

Exhibit 4: Unscheduled Trips:

  ------------ --------- -------- ---------- -------------- ------------- ------------ ------------ --------- -------------- --------------
  **DISPATCH / **CAT**   **DAY OF **TRIP     **TRIP         **CONTAINER   **FACILITY   **FACILITY   **MAIL    **PROCESSING   **PROCESSING
  ARRIVAL                WEEK**   NUMBER**   VOLUME**       DESTINATION   NAME**       LOCALE KEY** CLASS**   CATEGORY**     CODE**
  TIME**                                     (percentage)   ZIP CODES**                                                      

  N/A          1800      N/A      12345      N/A            606-611       Chicago P&DC W12399       STD       LTRS           L

  N/A          1800      N/A      12345      N/A            606-611       Chicago P&DC W12399       FCM       FLTS           L

  N/A          1800      N/A      12346      N/A            000-999       Chicago P&DC W12399       STD       LTRS           MXDS

  N/A          1800      N/A      12346      N/A            000-999       Chicago P&DC W12399       FCM       LTRS           MXDS

  N/A          1800      N/A      12346      N/A            000-999       Chicago P&DC W12399       STD       FLTS           MXDS
  ------------ --------- -------- ---------- -------------- ------------- ------------ ------------ --------- -------------- --------------

For mail that is associated to an unscheduled trip, the Start-the-Clock
for that mail will be calculated by comparing the scans of the
containers to the CAT as identified in the CSA. If the scans occurred
prior to the CAT, Day-0 will be the date of mailing. If the scans
occurred after the CAT, Day-0 will be the subsequent mailing date. If no
container scans exist, the Start-the-Clock will be the date of mailing.

The example below provides clarification for air separations:

> Exhibit 5: Air Separations: If an air separation can be made for a
> specific airline, "A" should be displayed in the processing code field
> and the label (Exhibit 6) shall include the airline for that
> separation (see Processing Code description on Page 2). In the event
> that "MXDA" is used, a specific airline will not display on the label.

  ------------ --------- -------- ---------- -------------- ------------- ------------ ------------ --------- -------------- --------------
  **DISPATCH / **CAT**   **DAY OF **TRIP     **TRIP         **CONTAINER   **FACILITY   **FACILITY   **MAIL    **PROCESSING   **PROCESSING
  ARRIVAL                WEEK**   NUMBER**   VOLUME**       DESTINATION   NAME**       LOCALE KEY** CLASS**   CATEGORY**     CODE**
  TIME**                                     (percentage)   ZIP CODES**                                                      

  1600         1600      MF       23891      100            001-500       Omaha MCC    009051       FCM       LTRS           MXDA

  1800         1800      MF       24891      100            001-500       Omaha MCC    009051       FCM       LTRS           A
  ------------ --------- -------- ---------- -------------- ------------- ------------ ------------ --------- -------------- --------------

The CSA will be entered into the FAST system by USPS personnel after
working with the mailer to identify the separations that will be made.
Separation sortation to containers is based on the Label ZIP Code.
First-Class Mail separations will be determined on the basis of local
USPS processing requirements, average historical daily volume at the
mailer facility, and available mailer space to create separations.
Standard Mail separation label instructions are in the Domestic Mail
Manual. For First-Class Mail, the information required on the container
label will be found in the CSA document and file. Exhibit 6 shows a
sample of how that information would be used. If a separation is made
that is not in the CSA, the container label information will be found in
the optional First-Class containerization and labeling standards found
in the Domestic Mail Manual. For Periodicals, the container labeling
instructions outlined in the Domestic Mail Manual will be utilized (see
section 705.8 of the DMM). In the event that not enough volume exists to
containerize Standard Mail at least to the BMC level, prepare and label
the working container as a Mixed BMC container based on the origin entry
ZIP Code. For Periodicals, label the working mail container as a Mixed
ADC container based on the origin entry ZIP Code. 

**How to Access Your CSA**

The FAST system will make this data available as an electronic file that
can be downloaded from the FAST website. In the future this will be
available as a web message. Changes to a CSA will always be coordinated
with the mailer. In the event that a CSA changes, an email will be sent
to notify the mailer that the changes have been made to the CSA and the
effective date of those changes (changes will always take effect at
midnight on the date specified). The data provides specific instructions
on which separations should be made at that mailer facility as well as
dispatches and arrival data displayed in exhibits 1 to 5. Mailer
software will then use the CSA to determine which separations to make
and what information to include in the container label applied to that
separation.

A sample of the labeling information is provided below, as well as what
each column indicates:

Exhibit 6: Sample *Container Label Information* (applies to First-Class
Mail only)

+------+-------+---------+-----+------+-------+-------+------+------+
| **Se | *     | **Label | *   | **   | **    | **    | **Pr | *    |
| para | *Cont | To**    | *La | Mail | Proce | Proce | oces | *Min |
| tion | ainer |         | bel | Cla  | ssing | ssing | sing | imum |
| \#** | D     | Line 1  | ZIP | ss** | Categ | C     | Code | Load |
|      | estin |         | Cod |      | ory** | ode** | Lab  | for  |
|      | ation |         | e** | Line |       |       | el** | Co   |
|      | ZIP   |         |     | 2    | Line  | Line  |      | ntai |
|      | Co    |         | L   |      | 2     | 2     | Line | ners |
|      | des** |         | ine |      |       |       | 2    | (li  |
|      |       |         | 1   |      |       |       |      | near |
|      |       |         |     |      |       |       |      | fee  |
|      |       |         |     |      |       |       |      | t)** |
+------+-------+---------+-----+------+-------+-------+------+------+
| 1    | 68010 | Omaha   | 68  | FCM  | LTRS  | L     |      | 00   |
|      |       | P&DC    | 010 |      |       |       |      |      |
+------+-------+---------+-----+------+-------+-------+------+------+
| 2    | 498   | Omaha   | 681 | FCM  | LTRS  | MXDS  |      | 00   |
|      | -599, | P&DC    |     |      |       |       |      |      |
|      | 612,  |         |     |      |       |       |      |      |
|      | 62    |         |     |      |       |       |      |      |
|      | 0-693 |         |     |      |       |       |      |      |
+------+-------+---------+-----+------+-------+-------+------+------+
| 3    | 001   | Omaha   | 680 | FCM  | LTRS  | MXDS  |      | 00   |
|      | -005, | MCC     |     |      |       |       |      |      |
|      | 010   |         |     |      |       |       |      |      |
|      | -329, |         |     |      |       |       |      |      |
|      | 332,  |         |     |      |       |       |      |      |
|      | 334   |         |     |      |       |       |      |      |
|      | -497, |         |     |      |       |       |      |      |
|      | 694   |         |     |      |       |       |      |      |
|      | -785, |         |     |      |       |       |      |      |
|      | 787   |         |     |      |       |       |      |      |
|      | -966, |         |     |      |       |       |      |      |
|      | 970   |         |     |      |       |       |      |      |
|      | -994, |         |     |      |       |       |      |      |
|      | 99    |         |     |      |       |       |      |      |
|      | 8-999 |         |     |      |       |       |      |      |
+------+-------+---------+-----+------+-------+-------+------+------+
| 4    | 006   | Omaha   | 680 | FCM  | LTRS  | MXDA  |      | 00   |
|      | -009, | MCC     |     |      |       |       |      |      |
|      | 330   |         |     |      |       |       |      |      |
|      | -331, |         |     |      |       |       |      |      |
|      | 333,  |         |     |      |       |       |      |      |
|      | 786,  |         |     |      |       |       |      |      |
|      | 967   |         |     |      |       |       |      |      |
|      | -969, |         |     |      |       |       |      |      |
|      | 99    |         |     |      |       |       |      |      |
|      | 5-997 |         |     |      |       |       |      |      |
+------+-------+---------+-----+------+-------+-------+------+------+
| 5    | 006   | Omaha   | 680 | FCM  | LTRS  | A     | UPS  | 72   |
|      | -009, | MCC     |     |      |       |       |      |      |
|      | 330   |         |     |      |       |       |      |      |
|      | -331, |         |     |      |       |       |      |      |
|      | 333,  |         |     |      |       |       |      |      |
|      | 786,  |         |     |      |       |       |      |      |
|      | 967   |         |     |      |       |       |      |      |
|      | -969, |         |     |      |       |       |      |      |
|      | 99    |         |     |      |       |       |      |      |
|      | 5-997 |         |     |      |       |       |      |      |
+------+-------+---------+-----+------+-------+-------+------+------+
| 6    | 600   | Chicago | 606 | FCM  | LTRS  | S     |      | 72   |
|      | -611, | SCF     |     |      |       |       |      |      |
|      | 61    |         |     |      |       |       |      |      |
|      | 3-619 |         |     |      |       |       |      |      |
+------+-------+---------+-----+------+-------+-------+------+------+
| 7    | 00    | Omaha   | 681 | FCM  | LTRS  | WKG   |      | 00   |
|      | 0-999 | P&DC    |     |      |       |       |      |      |
+------+-------+---------+-----+------+-------+-------+------+------+

*Separation \#*: Sequential number supplied by FAST. For each new
separation created, the FAST system will assign a sequential number for
that separation. For example, the first separation made would be
assigned "Separation #1", the second separation made would be assigned
"Separation #2" and so on The separation number is not used to represent
the hierarchy in containerization, but is used only as a means to
identify each separation in the documentation of the CSA.

*Container Destination ZIP Codes*: The list of destination ZIP Codes
associated with the containers in the separation. A 5-digit separation
always will take precedence over a 3-digit separation.

*Label To*: The facility to which the mail is going. This will appear on
the top line of the Container Label. The values will be populated from a
dropdown list.

*Label ZIP Code:* The ZIP Code of the Label To Facility.

*Mail Class*: The class of mail to which this separation applies. This
will appear left justified on the middle line.

*Processing Category:* This field will be used to distinguish the shape
of the mail in a container. The applicable values include "LTRS"
(letters), "FLTS" (flats), and "PARC" (parcels). Values will be
available from a dropdown list.

*Processing Code*: A general description of the contents of the
containers on a trailer. It is possible to use all or only some of the
values. Values will be available from a dropdown list. The applicable
values are identified as:

-   S (Surface) -- Separation for a single surface route dispatched from
    the origin USPS facility. Typically this is a 5D, 3D, ADC, or AADC
    container separation.

-   MXDS (Mixed Surface) -- Separations redirected at the origin USPS
    facility to multiple surface routes.

-   L (Local) -- Mail worked for delivery at the origin USPS facility.

-   WKG (Working Mail) -- Mixed ADC or Mixed AADC mail.

-   A (Air) -- Separations directed to an air carrier.

-   MXDA (Mixed Air) -- Separations for multiple air carriers.

-   *SP (Single-piece) --* Pieces paid at single-piece prices.

*Processing Code Label:* Additional processing code information to
include in the container label. For example, an air separation can be
made to a particular carrier (e.g. FedEx) and would be labeled as such.
This field would contain the value to include on the container label.

*Minimum load for Containers:* This is the minimum load allowed for a
container. This is measured in linear feet. Use the lesser of this value
or ½ the maximum for the container used.

Using the approved CSA for the facility, the mailer will identify the
correct information to apply to Lines 1 and 2 of the Intelligent Mail
container label. Please reference the Intelligent Mail container label
specifications posted at: <http://ribbs.usps.gov/> Follow DMM
requirements for placement of pallet labels.

Exhibit 7: Sample Container Label (Separation 2 above):

![](media/image1.wmf)

The CSA will also be used to correctly associate handling units (trays,
tubs, sacks) to containers in the electronic documentation. The label
ZIP Code (and presort for working mail separations) for the handling
unit will determine the separation on which the handling unit should be
placed. Either physical or logical containers will be created as defined
in the CSA and a .CSM record should be defined for each container
created. If the mailer is creating logical containers, then one logical
container will be created for each separation. Handling units are then
associated to those containers (physical or logical).

**1.1.2 Escalation Process for CSA Disagreements**

In the event that a disagreement exists between the mailer and USPS
plant manager regarding a CSA, the appeals process illustrated in
Appendix D will be followed.

**1.1.3 Using the *PostalOne!* Transportation Management System**

Mailers with a *PostalOne!* Transportation Management System (TMS) have
the capability to dynamically assign handling units (i.e., trays) to
transportation routes. An example of dynamic assignment is a tray for
ZIP Code 945 is run through the TMS at 3 pm and receives an airline
assignment of American Airlines, a tray for ZIP Code 945 is run through
the TMS at 6 pm and receives an airline assignment of Continental
Airlines. The CSA for mailers using a TMS will identify the appropriate
dispatch to which those assignments will be associated. The contingency
plan for sites with TMS is: if there is no connection to S-AMS for less
than one hour, the mailer will run all the trays for air transportation
prepared during that time through the TMS to get the air assignment. If
there is no connection to S-AMS for longer than one hour, the mailer is
not required to run trays prepared during that time through TMS to get a
route assignment. The mailer is still responsible for providing
Intelligent Mail Tray barcodes in their electronic documentation
regardless of an available connection to S-AMS. The CSA air container
separations will show the same Container Destination ZIP Codes in that
column in Exhibit 6.

The CSA for mailers with a TMS will contain surface separations along
with a default air separation. That default air separation will likely
be broken into multiple lines in the CSA downloadable file so that the
various labeling options may be accurately reflected. The TMS can also
be used to make surface separations with those separations entered into
the TMS by loading the CSA file or through a manual data entry process.
The CSA will contain labeling instructions for the surface separations
as well.

**Applying the Customer Supplier Agreement**

**1.1.4 Associating Containers to Trips**

Physical or logical containers are associated to trips by including the
trip number in the Truck or Dispatch Number field of the .CSM file in
Mail.dat or the ContainerData message in Mail.XML and completing the
Dispatch Date/Time fields. Often, because of the volume produced at the
facility, the Postal Service will provide multiple trailers to a single
entry point. For example, if the facility produces enough volume that
will be transported on air transportation to fill three trailers, the
Postal Service would provide three separate trips (i.e., trailers).
These trips would each have a different trip number and might leave at
different times throughout the day. The association of all of the trips
going to a single entry point is called a logical dispatch.

When mailers can identify the specific trip on which a container
(logical or physical) will be transported, that trip number should be
used to associate containers to the trip in their electronic
documentation. When mailers do not know on which specific trip a
container will be transported, then they would associate those
containers to the logical dispatch. This is accomplished by associating
the containers to the trip number of the last physical dispatch of the
logical dispatch in the electronic documentation. If any information is
logical, then the whole dispatch will be a logical dispatch.

When the physical dispatches in the CSA will not accommodate the mail
volume for that day, mailers will request additional USPS transportation
according to their plant load agreement. When this situation occurs,
these physical dispatches will be subject to the CAT of the last
scheduled dispatch.

**1.1.5 Start-the-Clock Using Customer Supplier Agreements**

The Start-the-Clock event for origin-entered mail that is transported on
USPS transportation is based on the mail ready time as indicated by
mailers in their electronic documentation. This time will be the planned
departure time of the dispatch to which the container was associated in
the electronic documentation

The CSA will establish a time by which all of the containers must be
ready to load onto USPS transportation. This time will be called the
Container Ready Time and will be established for every dispatch in the
CSA transported by USPS.

The Start-the-Clock date will be advanced one day for Continuous Mailers
creating logical containers with dispatches both before and after the
CAT. Although mail received by the USPS before the CAT will be processed
on the date of presentation to USPS, limited knowledge of which physical
mail pieces were accepted before the CAT require the Start-the-Clock to
occur on the entire logical container at once.

Appendix A: CSA Flow

![](media/image2.wmf)

Appendix B: CSA File Layout

+-------------+-----+--------+----------------------------------------+
| **Field     | *   | **Data | **Description**                        |
| Name**      | *Le | Type** |                                        |
|             | ngt |        |                                        |
|             | h** |        |                                        |
+=============+=====+========+========================================+
| CSA ID      | 10  | N      | The number assigned to the CSA by the  |
|             |     | umeric | FAST system                            |
+-------------+-----+--------+----------------------------------------+
| CRID        | 10  | N      | The Customer Registration ID number    |
|             |     | umeric | that is assigned                       |
+-------------+-----+--------+----------------------------------------+
| CSA         | 8   | N      | The date a CSA becomes effective.      |
| Effective   |     | umeric | Format will be MMDDYYYY (08072008)     |
| Date        |     |        |                                        |
+-------------+-----+--------+----------------------------------------+
| CSA Status  | 12  | Text   | The status of a CSA. Values include:   |
|             |     |        |                                        |
|             |     |        | Active - denotes a CSA which has been  |
|             |     |        | entered, approved and for which the    |
|             |     |        | effective date is the same or a prior  |
|             |     |        | date                                   |
|             |     |        |                                        |
|             |     |        | Pending - denotes a CSA which has been |
|             |     |        | entered and approved but for which the |
|             |     |        | effective date is a future date        |
|             |     |        |                                        |
|             |     |        | Inactive - denotes a CSA which has     |
|             |     |        | been deleted or rejected               |
|             |     |        |                                        |
|             |     |        | Incomplete-denotes a CSA which has     |
|             |     |        | been saved but data input not complete |
|             |     |        |                                        |
|             |     |        | Pre-approval -- denotes a CSA that has |
|             |     |        | not yet been approved                  |
+-------------+-----+--------+----------------------------------------+
| Dispatch    | 4   | Time   | The time the truck (postal             |
| Time        |     |        | transportation) is scheduled to depart |
|             |     |        | the mailer's facility. This field will |
|             |     |        | only be populated for DMU mailers with |
|             |     |        | USPS transportation. It is established |
|             |     |        | by local postal transportation         |
|             |     |        | managers to ensure that the dispatch   |
|             |     |        | will arrive at the facility to meet    |
|             |     |        | the processing facility operating      |
|             |     |        | time.                                  |
+-------------+-----+--------+----------------------------------------+
| Arrival     | 5   | Time   | For mailer transported trips, the time |
| Time        |     |        | the truck is scheduled to arrive at    |
|             |     |        | the postal facility. This field will   |
|             |     |        | only be populated for mailer           |
|             |     |        | transported trips. This time will be   |
|             |     |        | established by local postal            |
|             |     |        | transportation managers.               |
+-------------+-----+--------+----------------------------------------+
| Day of Week | 3   | Text   | The day or days to which the           |
|             |     |        | separation applies. If the separations |
|             |     |        | do not vary and dispatches are made    |
|             |     |        | every day, the field will be populated |
|             |     |        | with "All". Separations that are       |
|             |     |        | applicable to all week days will       |
|             |     |        | contain "MF". Separations that are     |
|             |     |        | specific to certain days may contain   |
|             |     |        | the first three letters of the day     |
|             |     |        | (Mon, Tue, Wed, Thu, Fri, Sat, Sun).   |
|             |     |        | Holiday rules for accepting mail       |
|             |     |        | override all day of the week           |
|             |     |        | separations and will be marked with    |
|             |     |        | "Hol".                                 |
+-------------+-----+--------+----------------------------------------+
| Trip Number | 5   | N      | A trip number is for a USPS supplied   |
|             |     | umeric | trailer. This is used for origin       |
|             |     |        | entered, USPS transported mail. Each   |
|             |     |        | scheduled trailer will have an         |
|             |     |        | associated trip number defined in the  |
|             |     |        | CSA, and this number is five digits    |
|             |     |        | and will be determined locally. When   |
|             |     |        | included in the electronic             |
|             |     |        | documentation, a four-digit date will  |
|             |     |        | be appended to the end of the trip     |
|             |     |        | number using two digits for month and  |
|             |     |        | two digits for date (i.e. 0822 for     |
|             |     |        | August 22nd).                          |
+-------------+-----+--------+----------------------------------------+
| Recurring   | 6   | N      | This will populate when a FAST         |
| Appointment |     | umeric | appointment number is present. This is |
| Sequence ID |     |        | used for origin entered, DMU verified, |
|             |     |        | mailer transported mail. If a FAST     |
|             |     |        | appointment is not present, this field |
|             |     |        | will display "N/A".                    |
+-------------+-----+--------+----------------------------------------+
| Trip Volume | 3   | N      | A number will be entered indicating    |
|             |     | umeric | the percentage of the total mail       |
|             |     |        | volume by Mail Class, Processing       |
|             |     |        | Category and Processing code for the   |
|             |     |        | day. This field should be populated    |
|             |     |        | for both mailer and USPS transported   |
|             |     |        | mail and is to be used as a guideline. |
|             |     |        | This field is to be used as a          |
|             |     |        | guideline. For example, 40%            |
|             |     |        | First-Class Mail LTRS S (Surface) on   |
|             |     |        | Dispatch 1, 30% First-Class Mail LTRS  |
|             |     |        | S on Dispatch 2, and 30% First-Class   |
|             |     |        | Mail LTRS S on Dispatch 3. If there is |
|             |     |        | only one dispatch, the percentage      |
|             |     |        | entered would be 100% for each Mail    |
|             |     |        | Class, Processing Category and         |
|             |     |        | Processing Code.                       |
+-------------+-----+--------+----------------------------------------+
| Container   | 11  | Text   | The range of destination ZIP Codes     |
| Destination |     |        | associated with the containers in the  |
| ZIP Code    |     |        | separation. This can include 3-digit   |
|             |     |        | ZIP Code ranges or 5-digit ZIP Code    |
|             |     |        | ranges. This will also be used for the |
|             |     |        | Container Label. All ZIP Codes must be |
|             |     |        | represented in this field for a CSA to |
|             |     |        | be valid.                              |
+-------------+-----+--------+----------------------------------------+
| Facility    | 9   | Text   | Standardized facility code which is    |
| Locale Key  |     |        | populated by the system based on the   |
|             |     |        | facility selected in the Facility Name |
|             |     |        | block.                                 |
+-------------+-----+--------+----------------------------------------+
| Mail Class  | 3   | Text   | The class of mail to which the line    |
|             |     |        | item separation applies. This will     |
|             |     |        | also be used for the Container Label.  |
|             |     |        | The applicable values include "FCM"    |
|             |     |        | (First-Class Mail), "STD" (Standard    |
|             |     |        | Mail), "PER" (Periodicals), "BPM"      |
|             |     |        | (Bound Printed Matter)                 |
+-------------+-----+--------+----------------------------------------+
| Processing  | 4   | Text   | This field will be used to distinguish |
| Category    |     |        | the shape of the mail in a container.  |
|             |     |        | The applicable values include "LTRS"   |
|             |     |        | (letters), "FLTS" (flats), and "PARC"  |
|             |     |        | (parcels). This will also be used for  |
|             |     |        | the Container Label.                   |
+-------------+-----+--------+----------------------------------------+
| Processing  | 4   | Text   | A general description of the contents  |
| Code        |     |        | of the containers on a trailer. It is  |
|             |     |        | possible to use all or only some of    |
|             |     |        | the values. Values will be available   |
|             |     |        | from a dropdown list. This will also   |
|             |     |        | be used for the Container Label. The   |
|             |     |        | applicable values are identified as:   |
|             |     |        |                                        |
|             |     |        | S (Surface) -- Separation for a single |
|             |     |        | surface route dispatched from the      |
|             |     |        | origin USPS facility. Typically this   |
|             |     |        | is a 5D, 3D, ADC, or AADC container    |
|             |     |        | separation.                            |
|             |     |        |                                        |
|             |     |        | MXDS (Mixed Surface) -- Separations    |
|             |     |        | redirected at the origin USPS          |
|             |     |        | facility to multiple surface routes.   |
|             |     |        |                                        |
|             |     |        | L (Local) -- Mail worked for delivery  |
|             |     |        | at the origin USPS facility.           |
|             |     |        |                                        |
|             |     |        | WKG (Working Mail) -- Mixed ADC or     |
|             |     |        | Mixed AADC mail.                       |
|             |     |        |                                        |
|             |     |        | A - Separations directed to an air     |
|             |     |        | carrier.                               |
|             |     |        |                                        |
|             |     |        | MXDA (Mixed Air) -- Separations for    |
|             |     |        | multiple air carriers.                 |
|             |     |        |                                        |
|             |     |        | SP (Single-piece) -- Pieces paid at    |
|             |     |        | single-piece prices.                   |
+-------------+-----+--------+----------------------------------------+
| Processing  | 20  | Text   | Additional processing code information |
| Code Label  |     |        | to include in the container label. For |
|             |     |        | example, an air separation can be made |
|             |     |        | to a particular carrier (e.g. FedEx)   |
|             |     |        | and would be labeled as such. This     |
|             |     |        | field would contain the value to       |
|             |     |        | include on the container label.        |
+-------------+-----+--------+----------------------------------------+
| Minimum     | 2   | N      | This is the minimum load allowed for a |
| load for    |     | umeric | container. This is measured in linear  |
| containers  |     |        | feet. Use the lesser of this value or  |
|             |     |        | ½ the maximum for the container used.  |
+-------------+-----+--------+----------------------------------------+
| Container   | 4   | Time   | This is the time that a container must |
| Ready Time  |     |        | be ready to load onto a truck to       |
|             |     |        | provide adequate time for the USPS     |
|             |     |        | clerk to validate the pallets. This    |
|             |     |        | will only be applicable for mail that  |
|             |     |        | is verified at a DMU on USPS           |
|             |     |        | transportation and will be established |
|             |     |        | locally.                               |
+-------------+-----+--------+----------------------------------------+
| Separation  | 3   | N      | For each new separation created, the   |
| Number      |     | umeric | FAST system will assign a sequential   |
|             |     |        | number for that separation. For        |
|             |     |        | example, the first separation made     |
|             |     |        | would be assigned "Separation #1", the |
|             |     |        | second separation made would be        |
|             |     |        | assigned "Separation #2" and so on.    |
+-------------+-----+--------+----------------------------------------+
| Label To    | 25  | Text   | The facility to which the mail is      |
|             |     |        | going. This will appear on the top     |
|             |     |        | line of the Container Label.           |
+-------------+-----+--------+----------------------------------------+
| Label ZIP   | 5   | N      | The ZIP Code of the Label To Facility. |
| Code        |     | umeric | This can be either a ZIP-3 or a ZIP-5. |
+-------------+-----+--------+----------------------------------------+
| CAT         | 5   | Time   | The Critical Acceptance Time (CAT) is  |
|             |     |        | the latest time mail can be presented  |
|             |     |        | for verification to have that day as   |
|             |     |        | Day-0. If a "P" is displayed next to   |
|             |     |        | the CAT, this indicates that the Day-0 |
|             |     |        | will be the previous day (i.e. CAT is  |
|             |     |        | 0050P on June 14, but the Day-0 would  |
|             |     |        | be June 13 if the CAT is met.          |
|             |     |        | Similarly, if "N" is displayed next to |
|             |     |        | the CAT, this indicates that the Day-0 |
|             |     |        | will be the next day.                  |
+-------------+-----+--------+----------------------------------------+

Appendix C: Sample CSA File: this corresponds to exhibit 1

<table style="width:100%;">
<colgroup>
<col style="width: 6%" />
<col style="width: 6%" />
<col style="width: 5%" />
<col style="width: 4%" />
<col style="width: 3%" />
<col style="width: 3%" />
<col style="width: 2%" />
<col style="width: 4%" />
<col style="width: 6%" />
<col style="width: 3%" />
<col style="width: 3%" />
<col style="width: 5%" />
<col style="width: 5%" />
<col style="width: 4%" />
<col style="width: 4%" />
<col style="width: 4%" />
<col style="width: 4%" />
<col style="width: 3%" />
<col style="width: 3%" />
<col style="width: 2%" />
<col style="width: 5%" />
<col style="width: 3%" />
<col style="width: 4%" />
</colgroup>
<tbody>
<tr class="odd">
<td><blockquote>
<p>CSA ID</p>
</blockquote></td>
<td><blockquote>
<p>CRID</p>
</blockquote></td>
<td><blockquote>
<p>CSA Effective Date</p>
</blockquote></td>
<td><blockquote>
<p>CSA Status</p>
</blockquote></td>
<td><blockquote>
<p>Dispatch Time</p>
</blockquote></td>
<td><blockquote>
<p>Arrival Time</p>
</blockquote></td>
<td><blockquote>
<p>Day of Week</p>
</blockquote></td>
<td><blockquote>
<p>Trip Number</p>
</blockquote></td>
<td><blockquote>
<p>Recurring Appointment Sequence ID</p>
</blockquote></td>
<td><blockquote>
<p>Publication Number</p>
</blockquote></td>
<td><blockquote>
<p>Trip Volume</p>
</blockquote></td>
<td><blockquote>
<p>Container Destination ZIP Code</p>
</blockquote></td>
<td><blockquote>
<p>Facility Locale Key</p>
</blockquote></td>
<td><blockquote>
<p>Mail Class</p>
</blockquote></td>
<td><blockquote>
<p>Processing Category</p>
</blockquote></td>
<td><blockquote>
<p>Processing Code</p>
</blockquote></td>
<td><blockquote>
<p>Processing Code Label</p>
</blockquote></td>
<td><blockquote>
<p>Minimum load for containers</p>
</blockquote></td>
<td><blockquote>
<p>Container Ready Time</p>
</blockquote></td>
<td><blockquote>
<p>Separation Number</p>
</blockquote></td>
<td><blockquote>
<p>Label To</p>
</blockquote></td>
<td><blockquote>
<p>Label ZIP Code</p>
</blockquote></td>
<td><blockquote>
<p>CAT</p>
</blockquote></td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1055</td>
<td></td>
<td>MF</td>
<td>12345</td>
<td></td>
<td></td>
<td>20</td>
<td>498-599</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1025</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1055</td>
<td></td>
<td>MF</td>
<td>12345</td>
<td></td>
<td></td>
<td>20</td>
<td>612</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1025</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1055</td>
<td></td>
<td>MF</td>
<td>12345</td>
<td></td>
<td></td>
<td>20</td>
<td>620-693</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1025</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1055</td>
<td></td>
<td>MF</td>
<td>12345</td>
<td></td>
<td></td>
<td>100</td>
<td>680-684</td>
<td>W1A092</td>
<td>STD</td>
<td>LTRS</td>
<td>L</td>
<td></td>
<td></td>
<td>1025</td>
<td></td>
<td></td>
<td></td>
<td>1815</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1055</td>
<td></td>
<td>MF</td>
<td>12345</td>
<td></td>
<td></td>
<td>100</td>
<td>680-684</td>
<td>W1A092</td>
<td>PER</td>
<td>LTRS</td>
<td>L</td>
<td></td>
<td></td>
<td>1025</td>
<td></td>
<td></td>
<td></td>
<td>1815</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1055</td>
<td></td>
<td>MF</td>
<td>12345</td>
<td></td>
<td></td>
<td>100</td>
<td>680-684</td>
<td>W1A092</td>
<td>PER</td>
<td>FLTS</td>
<td>L</td>
<td></td>
<td></td>
<td>1025</td>
<td></td>
<td></td>
<td></td>
<td>1815</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1810</td>
<td></td>
<td>MF</td>
<td>12356</td>
<td></td>
<td></td>
<td>20</td>
<td>498-499</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1740</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1810</td>
<td></td>
<td>MF</td>
<td>12356</td>
<td></td>
<td></td>
<td>20</td>
<td>612</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1740</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1810</td>
<td></td>
<td>MF</td>
<td>12356</td>
<td></td>
<td></td>
<td>20</td>
<td>620-693</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1740</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1810</td>
<td></td>
<td>MF</td>
<td>12356</td>
<td></td>
<td></td>
<td>20</td>
<td>001-999</td>
<td>W12399</td>
<td>STD</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td></td>
<td>1740</td>
<td></td>
<td></td>
<td></td>
<td>1815</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>2115</td>
<td></td>
<td>MF</td>
<td>12367</td>
<td></td>
<td></td>
<td>20</td>
<td>498-599</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>2045</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>2115</td>
<td></td>
<td>MF</td>
<td>12367</td>
<td></td>
<td></td>
<td>20</td>
<td>612</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>2045</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>2115</td>
<td></td>
<td>MF</td>
<td>12367</td>
<td></td>
<td></td>
<td>20</td>
<td>620-693</td>
<td>W1A092</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>2045</td>
<td>2</td>
<td>Omaha P&amp;DC</td>
<td>681</td>
<td>1815</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1400</td>
<td></td>
<td>MF</td>
<td>35767</td>
<td></td>
<td></td>
<td>50</td>
<td>600-611</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>S</td>
<td></td>
<td>72</td>
<td>1330</td>
<td>6</td>
<td>Chicago SCF</td>
<td>606</td>
<td>0050P</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1400</td>
<td></td>
<td>MF</td>
<td>35767</td>
<td></td>
<td></td>
<td>50</td>
<td>613-619</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>S</td>
<td></td>
<td>72</td>
<td>1330</td>
<td>6</td>
<td>Chicago SCF</td>
<td>606</td>
<td>0050P</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1400</td>
<td></td>
<td>MF</td>
<td>35767</td>
<td></td>
<td></td>
<td>20</td>
<td>001-497</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1330</td>
<td>3</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1400</td>
<td></td>
<td>MF</td>
<td>35767</td>
<td></td>
<td></td>
<td>20</td>
<td>694-999</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1330</td>
<td>3</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1400</td>
<td></td>
<td>MF</td>
<td>35767</td>
<td></td>
<td></td>
<td>20</td>
<td>001-497</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDA</td>
<td></td>
<td>72</td>
<td>1330</td>
<td>4</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1400</td>
<td></td>
<td>MF</td>
<td>35767</td>
<td></td>
<td></td>
<td>20</td>
<td>694-999</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDA</td>
<td></td>
<td>72</td>
<td>1330</td>
<td>4</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1800</td>
<td></td>
<td>MF</td>
<td>34210</td>
<td></td>
<td></td>
<td>50</td>
<td>600-611</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>S</td>
<td></td>
<td>72</td>
<td>1730</td>
<td>6</td>
<td>Chicago SCF</td>
<td>606</td>
<td>0050P</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1800</td>
<td></td>
<td>MF</td>
<td>34210</td>
<td></td>
<td></td>
<td>50</td>
<td>613-619</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>S</td>
<td></td>
<td>72</td>
<td>1730</td>
<td>6</td>
<td>Chicago SCF</td>
<td>606</td>
<td>0050P</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1800</td>
<td></td>
<td>MF</td>
<td>34210</td>
<td></td>
<td></td>
<td>20</td>
<td>001-497</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1730</td>
<td>3</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1800</td>
<td></td>
<td>MF</td>
<td>34210</td>
<td></td>
<td></td>
<td>20</td>
<td>694-999</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDS</td>
<td></td>
<td>72</td>
<td>1730</td>
<td>3</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
<tr class="odd">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1800</td>
<td></td>
<td>MF</td>
<td>34210</td>
<td></td>
<td></td>
<td>50</td>
<td>001-497</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDA</td>
<td></td>
<td>72</td>
<td>1730</td>
<td>4</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
<tr class="even">
<td>1111111111</td>
<td>2222222222</td>
<td>08152008</td>
<td>Active</td>
<td>1800</td>
<td></td>
<td>MF</td>
<td>34210</td>
<td></td>
<td></td>
<td>50</td>
<td>694-999</td>
<td>009051</td>
<td>FCM</td>
<td>LTRS</td>
<td>MXDA</td>
<td></td>
<td>72</td>
<td>1730</td>
<td>4</td>
<td>Omaha MCC</td>
<td>680</td>
<td>1645</td>
</tr>
</tbody>
</table>

Appendix D: CSA Approvals

The following process will be used to approve a Customer/Supplier
Agreement as well as appeal those agreements when established.

For any mailer entering mail that is origin entered and verified at the
mailer's facility the following will apply:

  ----------------------- ----------------------- -----------------------
  Mailer Type             C/SA Approver           Appeal Approver

  Transportation          District Manager (DM)   Area Manager,
  originates and          and Area Manager,       Operations Support
  destinates within a     Distribution Network    (MOS)
  single District         Operations (DNO)        

  Transportation crosses  DM and DNO              Area MOS
  District boundaries                             
  within a single area                            

  Transportation crosses  DM and DNO              Area MOS
  Area boundaries                                 

  Transportation          DM, DNO and Area MOS    HQ Manager, Logistics
  originates and/or                               
  destinates in multiple                          
  areas                                           
  ----------------------- ----------------------- -----------------------

For any mailer authorized to enter mail after Critical Acceptance Time
at an origin BMEU the following will apply:

  ----------------------- ----------------------- -----------------------
  Mailer Type             C/SA Approver           Appeal Approver

  Transportation          District Manager (DM)   Area Manager,
  originates and          and Area Manager,       Operations Support
  destinates within a     Distribution Network    (MOS)
  single District         Operations (DNO)        
  ----------------------- ----------------------- -----------------------