+--------------------+-------------------------------------------------+
| **2 HOURS**        | **MODULE 3: THE EXPANDED FPLS**                 |
|                    |                                                 |
| **Display Learning | The learning objective for this module is to    |
| Objectives**       | enable participants to:                         |
|                    |                                                 |
|                    | A. Identify the requirements for the State      |
|                    | Directory of New Hires (SDNH) as set forth in   |
|                    | the Personal Responsibility and Work            |
|                    | Opportunity Reconciliation Act of 1996 (PRWORA) |
|                    |                                                 |
|                    | B. Identify the requirements for the National   |
|                    | Directory of New Hires (NDNH) as set forth in   |
|                    | PRWORA                                          |
|                    |                                                 |
|                    | C. Understand the key dates for implementation  |
|                    | of the expanded Federal Parent Locator Service  |
|                    | (FPLS)                                          |
|                    |                                                 |
|                    | D. Understand the purpose and reporting         |
|                    | requirements of the State Case Registry (SCR)   |
|                    | under PRWORA                                    |
|                    |                                                 |
|                    | E. Understand the purpose and reporting         |
|                    | requirements of the Federal Case Registry (FCR) |
|                    | under PRWORA                                    |
|                    |                                                 |
|                    | F. Understand the impact of the expanded FPLS   |
|                    | on IV-D professionals                           |
|                    |                                                 |
|                    | # TRAINING MATERIAL                             |
|                    |                                                 |
|                    | > PowerPoint slide presentation                 |
|                    | >                                               |
|                    | > Overhead projector                            |
|                    | >                                               |
|                    | > Handouts (3A, 3B, 3C)                         |
|                    | >                                               |
|                    | > Flip chart with easel and markers             |
+--------------------+-------------------------------------------------+
|                    | **I. Overview**                                 |
|                    |                                                 |
|                    | We've looked at the "Big Picture." Now let's    |
|                    | step back and look at the individual pieces of  |
|                    | the Big Picture to give you a more detailed     |
|                    | idea of how everything works together.          |
|                    |                                                 |
|                    | > Then we'll pull all the pieces back together  |
|                    | > at the end with a stronger understanding of   |
|                    | > how the Big Picture really works and how it   |
|                    | > affects you.                                  |
|                    |                                                 |
|                    | A. First, let's talk for a moment about what    |
|                    | the FPLS is.                                    |
|                    |                                                 |
|                    | > The FPLS is going to have a major impact on   |
|                    | > your interstate case processing, so it's      |
|                    | > important that you understand how it works.   |
|                    | > It is a powerful locate source. At the        |
|                    | > national level, this computer system will be  |
|                    | > used for requesting the following types of    |
|                    | > information:                                  |
|                    |                                                 |
|                    | 1\. Address                                     |
|                    |                                                 |
|                    | 2\. Employment                                  |
|                    |                                                 |
|                    | 3\. Income                                      |
|                    |                                                 |
|                    | 4\. Assets                                      |
|                    |                                                 |
|                    | 5\. Social Security Numbers (SSNs)              |
|                    |                                                 |
|                    | B. Now here's what we'll talk about in this     |
|                    | module:                                         |
|                    |                                                 |
|                    | 1\. Limitations of the "old" FPLS               |
|                    |                                                 |
|                    | 2\. The New Hire Reporting Program              |
|                    |                                                 |
|                    | a\. State Directories of New Hires (SDNHs)      |
|                    |                                                 |
|                    | b\. Reporting requirements and timeframes       |
|                    |                                                 |
|                    | c\. National Directory of New Hires (NDNH)      |
|                    |                                                 |
|                    | d\. Data transmission and timeframes            |
|                    |                                                 |
|                    | e\. State Case Registries (SCRs)                |
|                    |                                                 |
|                    | f\. Federal Case Registry (FCR)                 |
|                    |                                                 |
|                    | g\. Benefits of the "new" FPLS                  |
+--------------------+-------------------------------------------------+
| **Display The Old  | **II. Limitations of the "Old" FPLS**           |
| FPLS**             |                                                 |
|                    | Before we can talk about the "new and improved" |
| **Display          | FPLS that is expanding as a result of welfare   |
| Limitations of the | reform, we should take a look at the "old"      |
| "Old" FPLS**       | FPLS. The "old" FPLS would receive requests     |
|                    | from State Parent Locator Service (SPLS). It    |
| Ask participants   | had a number of limitations.                    |
| what might have    |                                                 |
| happened under the | A. The "old" FPLS took from one to six weeks to |
| "old FPLS", and    | respond to a request.                           |
| get examples of    |                                                 |
| the limitations of | > Turnaround times could take as long as six    |
| the old FPLS.      | > weeks from the time State agencies requested  |
|                    | > information until the Federal Office of Child |
| We will carry      | > Support Enforcement (OCSE) could obtain data  |
| these cases        | > from some or all of the various Federal and   |
| forward through    | > State agencies and return responses to the    |
| the training. As   | > requesting agency.                            |
| we introduce the   |                                                 |
| new expanded FPLS  | B. The FPLS was limited in the number of        |
| features, document | requests that could be sent to SESAs.           |
| (on the flip       |                                                 |
| chart) how it can  | > Transmissions from FPLS to State Employment   |
| benefit these      | > Security Agencies (SESAs) were limited to a   |
| cases.             | > **maximum** of two monthly transmissions of   |
|                    | > 250,000 cases each. This resulted in case     |
|                    | > backlogs which in turn caused delays.         |
|                    |                                                 |
|                    | C. Requests were of a reactive nature only.     |
|                    |                                                 |
|                    | > Each request submitted by a State agency      |
|                    | > resulted in a single search. If the State     |
|                    | > believed updated information might be         |
|                    | > available at a later time, it had to          |
|                    | > re-submit another locate request at that      |
|                    | > time.                                         |
|                    |                                                 |
|                    | D. Information returned was aged or dated.      |
|                    |                                                 |
|                    | > Information returned to the State agency was  |
|                    | > only as recent as each locate source's last   |
|                    | > update. (Internal Revenue Service             |
|                    | > information, for example, could easily be a   |
|                    | > year old.)                                    |
|                    |                                                 |
|                    | E. A State agency had to submit separate        |
|                    | requests in order to receive verification of an |
|                    | SSN \[from the Enumeration Verification System  |
|                    | (EVS)\] or earnings information (e.g.,          |
|                    | dividends from Project 1099).                   |
+--------------------+-------------------------------------------------+
| **Display State    | **III. SDNHs and the New Hire Reporting         |
| Directory of New   | Program**                                       |
| Hires**            |                                                 |
|                    | > Now we can talk about the "new and improved"  |
| The New Hire       | > FPLS that is expanding as a result of Welfare |
| reporting is the   | > Reform.                                       |
| least important    | >                                               |
| information in     | > The expansion of the existing FPLS brings new |
| this module. If    | > benefits to our Child Support Enforcement     |
| participants are   | > Program and enhances existing benefits.       |
| familiar with this | >                                               |
| go through         | > There are two new components to the FPLS that |
| quickly.           | > are the core of this expansion:               |
|                    | >                                               |
| **Display** **The  | > The **National Directory of New Hires         |
| Expanded FPLS**    | > (NDNH)**: The NDNH is a national database of  |
|                    | > employment information compiled from SDNHs    |
|                    | > (which collect data from employers at the     |
|                    | > State level as part of the New Hire Reporting |
|                    | > Program), SESAs, and Federal agencies.        |
|                    | >                                               |
|                    | > The **Federal Case Registry (FCR)**: The FCR  |
|                    | > is a national database of child support case  |
|                    | > and order abstracts (compiled from case and   |
|                    | > order data reported by SCRs).                 |
|                    |                                                 |
|                    | First, let's talk about the New Hire Reporting  |
|                    | Program, starting with the SDNHs.               |
|                    |                                                 |
|                    | A. State Directory of New Hires (SDNH)          |
|                    |                                                 |
|                    | > This directory is simply a database of        |
|                    | > employment information on newly hired         |
|                    | > employees reported to a State.                |
|                    |                                                 |
|                    | B. Effective dates for establishing an SDNH     |
|                    |                                                 |
|                    | > The effective date for establishing an SDNH   |
|                    | > is based upon whether or not a State had new  |
|                    | > hire reporting laws as of the date of the     |
|                    | > passage of PRWORA (August 22, 1996).          |
|                    |                                                 |
|                    | 1\. States that **did not** have existing new   |
|                    | hire reporting laws were required to establish  |
|                    | an SDNH and be able to receive and transmit     |
|                    | data to the NDNH as of October 1, 1997.         |
|                    |                                                 |
|                    | 2\. States that **did** have new hire reporting |
|                    | laws had until October 1, 1998 to bring all     |
|                    | aspects of their program into conformity with   |
|                    | the minimum Federal requirements of PRWORA.     |
|                    | They were required to begin transmitting new    |
|                    | hire data to the NDNH on October 1, 1997.       |
+--------------------+-------------------------------------------------+
| **Display Location | C. Location of an SDNH                          |
| of SDNHs**         |                                                 |
|                    | All States have established an SDNH.            |
| Refer participants |                                                 |
| to Handout 3A,     | Each State can decide where to house its SDNH   |
| State System       | in order to best meet its operational needs.    |
| Configuration      |                                                 |
| Examples.          | Location of SDNHs:                              |
|                    |                                                 |
|                    | 1\. State IV-D agency -- 35 States              |
|                    |                                                 |
|                    | 2\. State Employment Security Agency (SESA) --  |
|                    | 19 States                                       |
|                    |                                                 |
|                    | Of these 54 (50 States + three territories +    |
|                    | DC), some or all aspects of 35 SDNHs are        |
|                    | actually operated by a private vendor.          |
|                    |                                                 |
|                    | An SDNH must have only **one site** for new     |
|                    | hire data collection and only **one             |
|                    | connection** to the NDNH.                       |
+--------------------+-------------------------------------------------+
| **Display State    | D. Data requirements for State new hire         |
| Directory of New   | reporting                                       |
| Hires**            |                                                 |
|                    | > States must require employers to report the   |
| An "employer" is   | > following information (all of which can be    |
| the person or      | > found on the W-4 form):                       |
| entity with        |                                                 |
| control over the   | 1\. Employee Name                               |
| payment of wages   |                                                 |
| for a service      | 2\. Employee SSN                                |
| performed          |                                                 |
| (including         | 3\. Employee Address                            |
| government         |                                                 |
| agencies and labor | 4\. Employer Name                               |
| organizations).    |                                                 |
|                    | 5\. Employer Address                            |
| A couple of States |                                                 |
| now require        | 6\. Federal Employer Identification Number      |
| employers to also  | (FEIN)                                          |
| report independent |                                                 |
| contractors        | States may also **opt** to require reporting of |
| (filing 1099s)     | additional information. Additional information  |
|                    | could be used to:                               |
| Massachusetts and  |                                                 |
| New Hampshire      | 1\. Improve fraud detection efforts             |
|                    |                                                 |
| Refer participants | 2\. Assist with administration of programs      |
| to the OCSE New    |                                                 |
| Hire               | 3\. Increase effectiveness in locating persons  |
|                    |                                                 |
| State Reporting    | 4\. Assist in the prompt implementation of wage |
| Requirements       | withholding for NCPs who owe child support      |
| matrix in Handout  |                                                 |
| 3A (see Appendix   | If a State requires additional data that        |
| A).                | exceeds the six data elements required by the   |
|                    | Federal government, its State laws must allow   |
|                    | for these optional data provisions.             |
|                    |                                                 |
|                    | Some optional data elements (that aren't found  |
|                    | on the W-4 form) that some States require       |
|                    | employers to report are:                        |
|                    |                                                 |
|                    | 1\. Additional employer address (for wage       |
|                    | withholdings to be sent, if different from      |
|                    | employer's main office address)                 |
|                    |                                                 |
|                    | 2\. Employee date of birth (DOB)                |
|                    |                                                 |
|                    | 3\. Employee date of hire                       |
|                    |                                                 |
|                    | 4\. Employee State of hire                      |
+--------------------+-------------------------------------------------+
| Display Range of   | E. Methods of reporting                         |
| Reporting Methods  |                                                 |
|                    | As mandated by law, States must be able to      |
| Discuss the data   | accept new hire information from employers      |
| reporting          | electronically, magnetically, or by first class |
| requirements for   | mail.                                           |
| New Hire in your   |                                                 |
| State.             | > The more reporting methods States offer, the  |
|                    | > better the chance of employer compliance.     |
| Show/discuss a     | >                                               |
| copy of your       | > Possible reporting methods:                   |
| State's specially  |                                                 |
| designed form (if  | 1\. Hand delivery                               |
| applicable).       |                                                 |
|                    | 2\. U.S. Mail                                   |
|                    |                                                 |
|                    | 3\. Fax                                         |
|                    |                                                 |
|                    | 4\. Telephone                                   |
|                    |                                                 |
|                    | a\. Operator (who inputs the data directly when |
|                    | the employer calls)                             |
|                    |                                                 |
|                    | b\. Voice mail                                  |
|                    |                                                 |
|                    | c\. Voice response system (that prompts the     |
|                    | employer to input the data verbally at certain  |
|                    | points of the program)                          |
|                    |                                                 |
|                    | d\. Touch-tone data input                       |
|                    |                                                 |
|                    | 5\. Internet e-mail address                     |
|                    |                                                 |
|                    | 6\. Interactive World Wide Web site             |
|                    |                                                 |
|                    | 7\. Floppy disk                                 |
|                    |                                                 |
|                    | 8\. Magnetic tape                               |
|                    |                                                 |
|                    | 9\. Cartridge cassette tape                     |
+--------------------+-------------------------------------------------+
| **Display          | F. Multistate employers                         |
| Multistate         |                                                 |
| Employers**        | Federal law provides multistate                 |
|                    | employers---that is, employers who have         |
| Of the roughly 6.6 | employees in two or more States---with two      |
| million employers  | options for reporting their W-4 new hire data:  |
| in the U.S., 8,400 |                                                 |
| of them have       | 1.  To report data on **each** newly hired      |
| reported to DHHS   |     employee to **each State** in which an      |
| as multistate      |     employee works. This option allows the      |
| employers (as of   |     employer to submit data via any of the      |
| June 1998).        |     methods accepted by the State in which the  |
|                    |     employee works.                             |
|                    |                                                 |
|                    | 2\. To report data on **all** newly hired       |
|                    | employees to **one State** (in which at least   |
|                    | one employee works).                            |
+--------------------+-------------------------------------------------+
| Notification       | > Let's talk more about what a multistate       |
| address:           | > employer needs to do if it reports to a       |
|                    | > single State. The employer must then:         |
| DHHS/OCSE          |                                                 |
|                    | 1\. Transmit new hire data electronically or    |
| Multistate         | magnetically                                    |
| Employer           |                                                 |
| Registration       | 2\. Notify the Secretary of the Department of   |
|                    | Health and Human Services (DHHS) of the State   |
| P.O. Box 509       | to which they are reporting all newly hired     |
|                    | employees                                       |
| Randallstown, MD   |                                                 |
| 21133              | Multistate employers, as well as single State   |
|                    | employers, can find more information about new  |
|                    | hire reporting on OCSE's World Wide Web home    |
|                    | page at:                                        |
|                    |                                                 |
|                    | >                                               |
|                    |  [http://www.acf.dhhs.gov/programs/cse/newhire/ |
|                    | > newh                                          |
|                    | ire/employ/employ.htm](http://www.acf.dhhs.gov/ |
|                    | programs/cse/newhire/newhire/employ/employ.htm) |
|                    | >                                               |
|                    | > This is an **interactive** site (the employer |
|                    | > can enter information and send it to OCSE).   |
|                    | >                                               |
|                    | > Employers can also call the Multistate        |
|                    | > Employer Hotline at:                          |
|                    | >                                               |
|                    | > **1-410-277-9470**                            |
|                    | >                                               |
|                    | > (Monday -- Friday, 8:00 a.m. - 4:30 p.m.,     |
|                    | > EST)                                          |
+--------------------+-------------------------------------------------+
| Display New Hire   | G. New hire reporting timeframes                |
| Reporting          |                                                 |
| Timeframes         | 1\. Employers must report new hires to the SDNH |
|                    | within 20 days of the date of hire.             |
| Refer participants |                                                 |
| to the NDNH Guide  | 2\. If the employer reports electronically or   |
| for Data           | by magnetic media, there must be two monthly    |
| Submission,        | transmissions, not less than 12 and not more    |
| Handout 3B (see    | than 16 days apart.                             |
| Appendix A).       |                                                 |
|                    | > (States may establish more stringent          |
|                    | > requirements and employers must adhere to the |
|                    | > timeframes of the State to which they         |
|                    | > report.)                                      |
+--------------------+-------------------------------------------------+
| **Display SDNH     | H. SDNH processing timeframes                   |
| Processing         |                                                 |
| Timeframes**       | 1\. States have five business days to enter the |
|                    | new hire data received from employers into the  |
| What do you do     | SDNH.                                           |
| with all this new  |                                                 |
| hire data? First,  | 2\. States have two business days after the new |
| match new hire     | hire data is entered into the SDNH to search    |
| data against case  | for a match of the new hire data against their  |
| records in your    | child support cases and implement a wage        |
| SCR to [locate     | withholding to the employer identified (if a    |
| par                | match is found).                                |
| ents]{.underline}. |                                                 |
| Second, establish  | 3\. States have three business days to forward  |
| paternity. Third,  | the new hire data to the NDNH after entering it |
| establish an       | in the SDNH.                                    |
| order. Fourth,     |                                                 |
| enforce an order.  |                                                 |
| Fifth, implement   |                                                 |
| wage withholding.  |                                                 |
|                    |                                                 |
| NOTE: Federal      |                                                 |
| agencies report    |                                                 |
| new hire data      |                                                 |
| [dir               |                                                 |
| ectly]{.underline} |                                                 |
| to the NDNH (and   |                                                 |
| not through the    |                                                 |
| SDNHs).            |                                                 |
+--------------------+-------------------------------------------------+
| **Display National | # IV. National Directory of New Hires (NDNH)    |
| Directory of New   |                                                 |
| Hires**            | > Now let's talk about the NDNH. Remember that  |
|                    | > this is one of the two new key components of  |
|                    | > the expanded FPLS.                            |
|                    |                                                 |
|                    | A. What is the NDNH?                            |
|                    |                                                 |
|                    | > The NDNH is a database of employment          |
|                    | > information received from SDNHs, SESAs, and   |
|                    | > Federal agencies.                             |
|                    | >                                               |
|                    | > This data includes:                           |
|                    |                                                 |
|                    | 1\. New hire -- from SDNHs and Federal agencies |
|                    |                                                 |
|                    | 2\. Quarterly wage (QW) -- from SESAs and       |
|                    | Federal agencies                                |
|                    |                                                 |
|                    | 3\. Unemployment insurance (UI) - from SESAs    |
+--------------------+-------------------------------------------------+
| **Display New Hire | B. New hire data transmission to the NDNH       |
| Data Elements**    |                                                 |
|                    | > What are the new hire data elements required  |
| SSNs are critical  | > for submission to the NDNH?                   |
| to the NDNH.       |                                                 |
|                    | 1\. **Employee Name:** The employee's first     |
| We'll talk more    | name, middle name or initial, and last name.    |
| about SSN          |                                                 |
| submission and the | 2\. **Employee SSN:** The nine-digit number     |
| verification       | that is assigned to the individual by the SSA.  |
| process for SSNs   |                                                 |
| in the next        | 3\. **Employee Address:** The number, street    |
| module.            | name or rural route, city, State, and zip code  |
|                    | where the individual resides. This may be a     |
| The required data  | foreign address.                                |
| elements are       |                                                 |
| optional only at   | 4\. **Employer Name:** The name of the entity   |
| the Federal level, | that hires the individual.                      |
| the state may      |                                                 |
| require this data. | 5\. **Employer Address:** The number, street    |
|                    | name or rural route, city, State, and zip code  |
| Note: The expanded | of the entity that hires the individual. This   |
| FPLS is Y2K        | should be the same address that the employer    |
| compliant (able to | reports to the IRS.                             |
| handle dates in    |                                                 |
| years 2000+).      | 6\. **Federal Employer Identification Number    |
|                    | (FEIN)**: The nine-digit number assigned to the |
|                    | employer by the IRS.                            |
|                    |                                                 |
|                    | > In addition to submitting these required data |
|                    | > elements, the NDNH will accept the following  |
|                    | > **optional data**, which States **may         |
|                    | > require**:                                    |
|                    |                                                 |
|                    | 1\. **Employee Date of Birth**: The century,    |
|                    | year, month, and day the employee was born.     |
|                    |                                                 |
|                    | 2\. **Employee Date of Hire:** The century,     |
|                    | year, month, and day of hire.                   |
|                    |                                                 |
|                    | 3\. **Employee State of Hire:** The State where |
|                    | the employee's wages are reported to the SESA.  |
|                    |                                                 |
|                    | 4.  **Employer Additional Address:** The        |
|                    |     number, street name or rural route, city,   |
|                    |     State, and zip code of an employer. **This  |
|                    |     is the address where child support wage     |
|                    |     withholding orders should be sent** (if     |
|                    |     different from the main address).           |
+--------------------+-------------------------------------------------+
| **Display          | C. Quarterly wage (QW) and unemployment         |
| Quarterly Wage**   | insurance (UI) data transmission to NDNH        |
|                    |                                                 |
| Up to four         | Now let's talk about the QW and UI component of |
| quarters of an     | the NDNH. Remember that this is one of the      |
| employee's QW data | components of the expanded FPLS.                |
| will be available. |                                                 |
|                    | 1\. The QW portion of the NDNH maintains the    |
| **Display          | quarterly wage information on individual        |
| Unemployment       | employees that is received from Federal         |
| Insurance**        | agencies and States. The reason for including   |
|                    | the QW data in the NDNH is to provide States    |
| The latest quarter | with the ability to quickly locate information  |
| of a person's UI   | on the address, employment, and compensation of |
| data will be       | parents with child support obligations.         |
| available.         |                                                 |
|                    | 2\. The UI data is reported on a quarterly      |
| Discuss how the QW | basis and consists of unemployment insurance    |
| and UI can have an | information on individuals who have applied for |
| impact on          | or received unemploy-ment benefits. It is       |
| Veronica's cases.  | reported to the NDNH by the States. The reason  |
|                    | for including the UI data in the NDNH is to     |
|                    | provide States with the ability to quickly      |
|                    | locate information on the address of and        |
|                    | benefits paid to parents who owe child support  |
|                    | obligations.                                    |
+--------------------+-------------------------------------------------+
| **Display NDNH     | D. NDNH processing timeframes                   |
| Timeframes**       |                                                 |
|                    | 1\. The NDNH has two business days to enter and |
|                    | process data received from the SDNHs.           |
|                    |                                                 |
|                    | 2\. The NDNH has another two business days to   |
|                    | match this data against FCR data, after October |
|                    | 1, 1998. (We'll talk more about the FCR later   |
|                    | in this module.)                                |
|                    |                                                 |
|                    | 3\. Finally, the NDNH has two more business     |
|                    | days to report matches back to the States.      |
+--------------------+-------------------------------------------------+
| Remember to remind | E. NDNH data transmission network               |
| the participants   |                                                 |
| that the NDNH is   | > We've already said that the NDNH is housed at |
| housed at the SSA  | > the SSA. So how do we get this new hire, QW,  |
|                    | > and UI data *to* the NDNH?                    |
| **Display NDNH     |                                                 |
| Data Transmission  | 1\. An existing telecommunications network,     |
| Network**          | used by States to transmit SSN data to SSA, is  |
|                    | also being used for NDNH data transmission.     |
| The shorthand for  |                                                 |
| CONNECT:Direct is  | 2\. The Administration for Children and         |
| C:D.               | Families has a formal agreement with SSA that   |
|                    | allows SDNHs and Federal agencies to send and   |
|                    | receive FPLS data through this network.         |
|                    |                                                 |
|                    | 3\. Data centers in every State can transmit    |
|                    | large volumes of data over high-speed, secure   |
|                    | lines using a file transfer product called      |
|                    | "CONNECT:Direct" (C:D).                         |
|                    |                                                 |
|                    | 4.  All new hire, QW and UI data sent to NDNH   |
|                    |     via C:D must be in an appropriate record    |
|                    |     format.                                     |
|                    |                                                 |
|                    | 5.  For large States QW data is sent to SSA     |
|                    |     using tapes or cartridges.                  |
+--------------------+-------------------------------------------------+
| As of June 1998,   | F. How will the NDNH improve interstate child   |
| over 1 million     | support enforcement?                            |
| delinquent parents |                                                 |
| had been found by  | The NDNH provides **much faster** and **more    |
| the NDNH, with     | accurate information.** Never before have we    |
| *current*          | had such **extensive, up-to-date employment     |
| information.       | data** available at the **national level**.     |
|                    | Let's review the data in the NDNH:              |
| **Display Federal  |                                                 |
| parent Locator     | 1\. Where newly hired employees are working     |
| Service (January   |                                                 |
| 1998)**            | 2\. How much they are earning (QW)              |
|                    |                                                 |
| And don't forget!  | 3\. How much unemployment insurance they are    |
|                    | collecting, if applicable, and their current    |
| The NDNH does      | address (UI)                                    |
| matching at the    |                                                 |
| national level,    | > All of this information can be **found across |
| but matching has   | > State lines** -- there are no interstate      |
| already taken      | > barriers to finding this information.         |
| place at the State | >                                               |
| level (SDNH)       | > Let's look at how the FPLS is working now and |
| before employment  | > later we will see how it will work as of      |
| data ever reaches  | > 10/1/98.                                      |
| the NDNH.          | >                                               |
|                    | > And we'll see later on that the               |
| Ask the            | > FPLS---through the FCR, external locate       |
| participants:      | > sources, and the Federal Offset               |
|                    | > Program---provides even more highly useful    |
| a)  Have they      | > information.                                  |
|     gotten this    |                                                 |
|     data?          | Any matching information is made available to   |
|                    | the State IV-D agencies so that they can take   |
| b)  Any problems?  | the next step in case processing, whether it be |
|                    | for establishment of paternity, establishment   |
|                    | of a support order, or enforcement of an        |
|                    | existing order.                                 |
+--------------------+-------------------------------------------------+
| Additional         | V. State Case Registry (SCR)                    |
| information on     |                                                 |
| this can be found  | > Now we're going to talk about the SCRs and    |
| in the *Federal    | > the FCR. Remember that the FCR is the second  |
| Case Registry      | > major component of the FPLS expansion, and    |
| Implementation     | > the SCRs report up from the State level to    |
| Guide*, section    | > the FCR (which holds data at the national     |
| 3-3. This Guide    | > level).                                       |
| has already been   | >                                               |
| distributed to     | > We'll start with an overview of the SCRs and  |
| your State, and is | > then talk about these things in detail.       |
| a very good        |                                                 |
| resource on FCR.   | Under PRWORA, each State must operate a central |
|                    | repository for IV-D case information and all    |
| Ask participants   | support orders established or modified after    |
| whether SSNs are   | October 1, 1998.                                |
| now collected for  |                                                 |
| non-IV-D orders in | Information contained in the SCR must use       |
| their State.       | standardized data elements for all case, orders |
|                    | and participants within the State.              |
|                    |                                                 |
|                    | > As a result of the Taxpayer Relief Act        |
|                    | > mentioned in Module 2, the **child's** SSN    |
|                    | > and date of birth must be reported to the SCR |
|                    | > beginning October 1, 1999, for cases reported |
|                    | > after that date **and** for cases previously  |
|                    | > reported (without child information) to the   |
|                    | > FCR.                                          |
|                    | >                                               |
|                    | > Now let's talk about this information in more |
|                    | > detail.                                       |
+--------------------+-------------------------------------------------+
| Non-IV-D orders    | A. What will each SCR include?                  |
| established or     |                                                 |
| modified           | > An SCR is simply a database of basic case     |
| [b                 | > information (a "case abstract") for all child |
| efore]{.underline} | > support cases within a State.                 |
| October 1, 1998    | >                                               |
| will continue to   | > Each SCR will include information on all IV-D |
| be handled as they | > child support cases that the State has in its |
| have in the past.  | > program.                                      |
| Over time, they    | >                                               |
| may enter the SCR, | > As of October 1, 1998, the SCRs will include  |
| since              | > all **non-IV-D** child support order          |
| modifications      | > information that have been established or     |
| occur              | > modified as of that date.                     |
| periodically.      |                                                 |
+--------------------+-------------------------------------------------+
| **Display          | B. What are the standardized data elements that |
| Standardized Data  | States are required to maintain on the SCR?     |
| Elements in State  |                                                 |
| Case Registries**  | 1\. **Name**: custodial party's (CP's),         |
|                    | non-custodial parent's (NCP's), putative        |
| Non-IV-D orders    | father's (PF\'s), and child's (CH's).           |
| will be in the     |                                                 |
| SCR, and reported  | 2\. **SSN** for each participant (As of 10/1/98 |
| up to the FCR,     | for children)                                   |
| effective 10/1/98. |                                                 |
|                    | 3\. **DOB** for each participant (As of 10/1/98 |
| Discuss the        | for children)                                   |
| ramifications of   |                                                 |
| including ALL      | 4\. **Case Identification Number**              |
| NON-IV-D orders in |                                                 |
| the expanded FPLS. | 5\. **Case Status** (IV-D or non-IV-D)          |
|                    |                                                 |
|                    | 6\. **Family Violence Indicator**: Prohibits    |
|                    | the release of information by the FCR due to a  |
|                    | State determination that there has been         |
|                    | reasonable evidence of domestic violence or     |
|                    | child abuse. When a FV indicator is associated  |
|                    | with a person, no information shall be returned |
|                    | on that person unless a court determines        |
|                    | otherwise.                                      |
|                    |                                                 |
|                    | > Exceptions include disclosure that violates   |
|                    | > national policy or security interests of the  |
|                    | > U.S.                                          |
|                    |                                                 |
|                    | 7\. **Support Amount**: Amount of monthly       |
|                    | support or periodic support and other amounts   |
|                    | due (IV-D cases only).                          |
|                    |                                                 |
|                    | 8\. **Amounts Collected**: Support paid-to-date |
|                    | and distributed (IV-D cases only).              |
|                    |                                                 |
|                    | 9\. **Lien Information** (against NCP only for  |
|                    | IV-D cases)                                     |
|                    |                                                 |
|                    | 10\. **Other** information that the Secretary   |
|                    | of DHHS determines is necessary.                |
+--------------------+-------------------------------------------------+
| Discuss where your | C. Where can States maintain non-IV-D order     |
| State plans to     | information?                                    |
| maintain its       |                                                 |
| non-IV-D orders as | 1\. As an integral part of the SCR within the   |
| of                 | statewide automated CSE system.                 |
|                    |                                                 |
| October 1, 1998.   | 2\. In the State Disbursement Unit (SDU), which |
|                    | is a centralized location to which all payments |
|                    | for support are sent and distributed from       |
|                    | within a State.                                 |
|                    |                                                 |
|                    | 3\. In a separate local registry (e.g., court   |
|                    | system) that may be linked through an automated |
|                    | network to the SCR.                             |
+--------------------+-------------------------------------------------+
| Trainers should    | D. Role of the courts                           |
| discuss the role   |                                                 |
| of the courts in   | Courts will play a vital role in working with   |
| gathering non-IV-D | State IV-D agencies to ensure that non-IV-D     |
| information. What  | support order information is incorporated into  |
| is the level of    | the SCRs for transmission to the FCR.           |
| automation between |                                                 |
| the courts and the |                                                 |
| SCR?               |                                                 |
+--------------------+-------------------------------------------------+
| **Display Federal  | **VI. Federal Case Registry (FCR)**             |
| Case Registry**    |                                                 |
|                    | > We'll start with a brief overview of the FCR  |
| Remind             | > and then talk about it in more detail.        |
| participants of    |                                                 |
| Veronica's case    | Remember that PRWORA establishes the FCR as of  |
| with Jughead as we | October 1, 1998.                                |
| discuss the FCR.   |                                                 |
|                    | The FCR will maintain basic information to      |
|                    | facilitate the processing of interstate cases.  |
|                    | The information will assist in tracking         |
|                    | delinquent parents across State lines by acting |
|                    | as a "pointer system" to other States for cases |
|                    | that share participants.                        |
|                    |                                                 |
|                    | > Now let's talk about the FCR in more detail.  |
|                    |                                                 |
|                    | A. What is the FCR?                             |
|                    |                                                 |
|                    | 1\. The FCR is a national registry (database)   |
|                    | of participants in all IV-D cases and support   |
|                    | orders established or modified after October 1, |
|                    | 1998. Its purpose is to facilitate interstate   |
|                    | location.                                       |
|                    |                                                 |
|                    | 2\. The FCR becomes part of the expanded FPLS   |
|                    | on October 1, 1998.                             |
|                    |                                                 |
|                    | 3\. The FCR consists of abstracts of data for   |
|                    | persons, cases and orders transmitted from the  |
|                    | SCRs.                                           |
|                    |                                                 |
|                    | 4\. The FCR is [not]{.underline} a duplication  |
|                    | of all data that is maintained in each State's  |
|                    | CSE system, but a database of the most basic    |
|                    | case and participant information.               |
+--------------------+-------------------------------------------------+
| **Display What     | B. What will the FCR include?                   |
| Will the FCR       |                                                 |
| Include?**         | > The FCR will include the following case and   |
|                    | > order information:                            |
| Take some time to  |                                                 |
| talk through with  | [Case/Order Data]{.underline}                   |
| participants how   |                                                 |
| the family         | 1\. **Case Identification Number:** This number |
| violence indicator | will be specific to the State where the support |
| will work:         | order is originating.                           |
|                    |                                                 |
| When does it go    | 2\. **Case Type:** IV-D or non-IV-D.            |
| on?                |                                                 |
|                    | 3\. **Order Indicator:** Yes or No---indicates  |
| When can it be     | whether or not the State is aware that there is |
| removed?           | an existing order for support. The order does   |
|                    | not have to come from that State.               |
| Who can remove it? |                                                 |
|                    | > [Person Data]{.underline}                     |
| Note that the FCR  |                                                 |
| will               | 1\. **Name:** First and last name of the        |
| [not]{.underline}  | participant. (Children's name as of 10/1/98)    |
| contain payment or |                                                 |
| arrears            | 2\. **SSN** (including any child's after        |
| information        | October 1, 1999).                               |
| (because it        |                                                 |
| changes all the    | 3\. **Participant Type**: CP, NCP, PF, or CH.   |
| time). States will |                                                 |
| need to            | > In addition, beginning not later than October |
| communicate        | > 1, 1999, the FCR will contain the name, date  |
| directly with each | > of birth and SSN of each child associated     |
| other to exchange  | > with a case or order in the FCR that was      |
| this kind of       | > [reported]{.underline} as of October 1, 1998  |
| information        | > (i.e., this child data must be reported       |
| (that's where      | > retroactively).                               |
| CSENet comes       |                                                 |
| in---more on that  | 4\. **Date of Birth:** Child's DOB mandatory    |
| later). Nor will   | after October 1, 1999.                          |
| the FCR contain    |                                                 |
| data on functional | 5\. **Sex**                                     |
| status; case       |                                                 |
| category (TANF,    | 6\. **Family Violence Indicator:** If there is  |
| etc.).             | a protective order or if a State determines     |
|                    | that it has reasonable evidence of domestic     |
|                    | violence or child abuse against a party or      |
|                    | child and that the disclosure of information    |
|                    | could be harmful to the parent or child, the    |
|                    | State is required to notify the Secretary of    |
|                    | DHHS of this fact.                              |
|                    |                                                 |
|                    | > This notification is accomplished by putting  |
|                    | > a family violence indicator on a participant  |
|                    | > in a case registered with the FCR. When the   |
|                    | > family violence indicator is associated with  |
|                    | > a person, no information shall be returned on |
|                    | > that person unless a court determines         |
|                    | > otherwise.                                    |
|                    |                                                 |
|                    | 7\. **Member Identification Number:** Unique    |
|                    | identified assigned to a participant by the     |
|                    | State.                                          |
+--------------------+-------------------------------------------------+
| **Display Order    | C. Order indicator                              |
| Indicator**        |                                                 |
|                    | The order indicator on the FCR is very          |
|                    | important.                                      |
|                    |                                                 |
|                    | This indicator will assist States that have     |
|                    | like participants in a case by helping them to  |
|                    | contact States to determine the controlling     |
|                    | order or Continuing Exclusive Jurisdiction      |
|                    | (CEJ) on an interstate case.                    |
|                    |                                                 |
|                    | When States receive information from the FPLS   |
|                    | indicating that they may have an interest in    |
|                    | the same persons as other States, they can      |
|                    | communicate with those other States via CSENet. |
|                    |                                                 |
|                    | CSENet allows for secure transmission of        |
|                    | information. We'll talk about CSENet in detail  |
|                    | in Module 7.                                    |
+--------------------+-------------------------------------------------+
| Discuss the impact | D. How will the FCR affect *you*?               |
| the FCR could have |                                                 |
| on the cases       | > Let's review what the FCR will do.            |
| listed on the flip | >                                               |
| chart.             | > States will report to the FCR all IV-D, case  |
|                    | >                                               |
|                    | > non-IV-D order and participant information    |
|                    | > and update this information as necessary.     |
|                    | >                                               |
|                    | > The FCR will transmit to your SCR, using C:D, |
|                    | > an acknowledgment of all transactions         |
|                    | > received (including error and warning         |
|                    | > messages) and SSN verification status and/or  |
|                    | > corrected or identified SSNs.                 |
+--------------------+-------------------------------------------------+
| **Display The      | **VII. Expanded FPLS: NDNH & FCR Working        |
| Expanded FPLS- How | Together**                                      |
| Will NDNH and FCR  |                                                 |
| Work Together?**   | How will these two new FPLS databases work      |
|                    | together?                                       |
| Refer participants |                                                 |
| to the NDNH        | A. First, let's take a look at proactive        |
| Proactive Match    | matching.                                       |
| Information the    |                                                 |
| FCR Sends to the   | The centerpiece of the expanded                 |
| States in Handout  | FPLS---**proactive matching**---will be         |
| 3C (see Appendix   | discussed in detail in Module 6. But I want to  |
| A).                | pique your curiosity about it now.              |
|                    |                                                 |
| Tell participants  | What does "proactive matching" mean?            |
| that the SSN       |                                                 |
| verification       | It means that the "new" FPLS databases---the    |
| process will be    | NDNH and the FCR---will constantly and          |
| explained in the   | *automatically* check each other to see if      |
| next module.       | there are any information matches whenever new  |
|                    | or updated data enters the FPLS.                |
| Examples of data   |                                                 |
| matches:           | Here are the three types of internal matches    |
|                    | that the FPLS will run:                         |
| -   NCP in a case  |                                                 |
|     in Iowa gets   | > 1\. **FCR to FCR match** -- When a IV-D       |
|     new job in     | > person is added to the FCR, the FPLS checks   |
|     Texas.         | > existing FCR data to determine if that person |
|                    | > is involved in a case in another State.       |
| -   Virginia adds  |                                                 |
|     case to the    | 2.  **FCR to NDNH match** -- When a IV-D CP,    |
|     FCR and FPLS   |     NCP or PF is added to the FCR, the FPLS     |
|     determines the |     checks the NDNH to see if and where that    |
|     NCP also has a |     person has or had a job.                    |
|     case in        |                                                 |
|     Maryland.      | > 3\. **NDNH to FCR match** -- When a new hire  |
|     (Virginia then | > is added to the NDNH, the FPLS checks the FCR |
|     sends a CSENet | > to see if that person is involved in a IV-D   |
|     request to     | > child support case in another State.          |
|     Maryland for   |                                                 |
|     additional     | The W-4, QW, and UI data in the NDNH will be    |
|     information.)  | matched up with CP, NCP, and PF data in the     |
|                    | FCR.                                            |
| Discuss the        |                                                 |
| following          | Whenever data in the NDNH or FCR is added or    |
| questions in       | certain information is updated, the FPLS will   |
| relation to        | automatically run it through the matching       |
| Veronica's cases.  | process again. The matching process is          |
| Some of the        | continuous and proactive; it does not wait to   |
| impediments to the | react to a State request.                       |
| interstate cases   |                                                 |
| will be removed.   | If/when a data match is found, the FPLS sends   |
|                    | the match results to the applicable State(s)    |
| -   Has a State    | (if there is no family violence indicator and   |
|     just           | the SSN is verified).                           |
|     transmitted a  |                                                 |
|     new case with  | States submitting names of persons in non-IV-D  |
|     an NCP who was | orders will not receive information concerning  |
|     just hired in  | other States' IV-D cases or non-IV-D orders.    |
|     another State? |                                                 |
|                    |                                                 |
| -   Is there a     |                                                 |
|     "missing" PF   |                                                 |
|     who just took  |                                                 |
|     a new position |                                                 |
|     across the     |                                                 |
|     State line     |                                                 |
|     from his baby? |                                                 |
|                    |                                                 |
| -   Has an NCP     |                                                 |
|     just gotten a  |                                                 |
|     new job in one |                                                 |
|     State, but is  |                                                 |
|     still          |                                                 |
|     receiving UI   |                                                 |
|     in another     |                                                 |
|     State?         |                                                 |
|                    |                                                 |
| Remind             |                                                 |
| participants that  |                                                 |
| we will discuss    |                                                 |
| proactive matching |                                                 |
| at greater length  |                                                 |
| in Module 6.       |                                                 |
+--------------------+-------------------------------------------------+
| **Display Impact   | B. The impact of the expanded FPLS              |
| of the Expanded    |                                                 |
| FPLS**             | > You will soon have at your fingertips:        |
|                    |                                                 |
|                    | 1\. Up-to-date employment information           |
|                    |                                                 |
|                    | 2\. Overnight turnaround on data matches        |
|                    |                                                 |
|                    | 3\. A national registry of all child support    |
|                    | cases                                           |
|                    |                                                 |
|                    | 4\. Coordinated locate processing               |
|                    |                                                 |
|                    | > Your CSE system will automatically receive    |
|                    | > updated locate information, and you won't     |
|                    | > even have to ask for it.                      |
+--------------------+-------------------------------------------------+
| **Display The      | > So how will the expanded FPLS affect *you*?   |
| Expanded FPLS --   |                                                 |
| How will it Affect | 1\. The sheer volume of highly reliable locate  |
| YOU?**             | data will affect you.                           |
|                    |                                                 |
| The expanded FPLS  | a\. The good news: you will get a large volume  |
| hits will be hot,  | of **highly reliable locate data.**             |
| current and very   |                                                 |
| accurate, thus,    | b\. The bad news: you will get a **large        |
| OCSE recommends    | volume** of highly reliable locate data.        |
| that the states    |                                                 |
| act without        | 2\. The high volume of highly reliable locate   |
| verifying the      | data will probably force you to **prioritize**  |
| data.              | case processing. One thing to consider, though, |
|                    | is that **expanded FPLS** **hits** are hot,     |
| Discuss the level  | hot, hot! This is very current, very accurate   |
| of automation in   | information and you should think about using    |
| your State. How    | this information ASAP.                          |
| will your child    |                                                 |
| support            | 3\. Your child support enforcement (CSE)        |
| enforcement (CSE)  | system's level of automation will have an       |
| system handle NDNH | impact on NDNH matches that you receive. How    |
| match information? | sophisticated is the "next step" logic in your  |
|                    | CSE system? If it receives locate information,  |
|                    | will it automatically send out a wage           |
|                    | withholding order/notice?                       |
|                    |                                                 |
|                    | > If your CSE system is highly sophisticated,   |
|                    | > you might eventually see a dramatic drop in   |
|                    | > cases in the locate function, and a           |
|                    | > corresponding rise in cases in enforcement.   |
|                    |                                                 |
|                    | 4\. Beware: you won't necessarily need to use   |
|                    | all the expanded FPLS hits. If you are not      |
|                    | looking for an NCP and his/her payments are     |
|                    | current, what needs to happen if s/he gets a    |
|                    | new job or pops up in another State? You only   |
|                    | need to know if s/he becomes delinquent,        |
|                    | right?...wrong!                                 |
|                    |                                                 |
|                    | 5\. The expanded FPLS may affect the need for   |
|                    | more interstate expertise in your office. If it |
|                    | accelerates interstate case processing, you may |
|                    | need additional training on the subject, or     |
|                    | increased staff to handle interstate cases.     |
|                    |                                                 |
|                    | 6\. One other thing you should be aware of is   |
|                    | access to the expanded FPLS. You can see that   |
|                    | this database contains a wealth of private      |
|                    | information, but access is **very restricted**. |
|                    | We will talk about security and privacy issues  |
|                    | later on in Module 8.                           |
+--------------------+-------------------------------------------------+
|                    | > What do you think?                            |
|                    | >                                               |
|                    | > Will the expanded FPLS enable you to          |
|                    | > concentrate more on enforcement activities?   |
|                    | >                                               |
|                    | > Will you finally be able to get to those      |
|                    | > hard-to-work cases?                           |
|                    | >                                               |
|                    | > Could this give you more time to focus on     |
|                    | > customer service?                             |
|                    | >                                               |
|                    | > It's not going to happen overnight. Let's     |
|                    | > talk about the transition period now.         |
+--------------------+-------------------------------------------------+
| **Display Timeline | C. The Expanded FPLS as of 10/1/98:             |
| for Expansion**    |                                                 |
|                    | > **October 1, 1998**: FPLS expansion becomes   |
| **Display Expanded | > fully functional.                             |
| FPLS**             |                                                 |
|                    | 1\. FCR up and running as part of FPLS.         |
| States have been   |                                                 |
| scheduled to send  | 2\. First submission of SCR data to FCR.        |
| in an initial load |                                                 |
| of information     | 3\. All non-IV-D support orders established or  |
| between September  | modified on or after this date are transmitted  |
| 22, 1998 and       | by the SCRs to the FCR.                         |
| October 16, 1998.  |                                                 |
| During this time   | 4\. Proactive matching begins!                  |
| period states can  |                                                 |
| place a special    |                                                 |
| filter on desired  |                                                 |
| participant(s) for |                                                 |
| locate hits. (i.e. |                                                 |
| States can specify |                                                 |
| that they would    |                                                 |
| like to receive    |                                                 |
| locate hits on     |                                                 |
| CP's only)         |                                                 |
+--------------------+-------------------------------------------------+