**[CABLE SERVICES BUREAU TELEPHONE CONTACT LIST]{.underline}**

### NOVEMBER 1999

> **Area Code (202)**
>
> **Office of the Bureau Chief 418-7200**
>
> Bureau Chief Deborah A. Lathen
>
> Deputy Bureau Chief William H. Johnson
>
> Deputy Bureau Chief Adonis Hoffman
>
> Associate Bureau Chief Marjorie (Peggy) Greene
>
> Associate Bureau Chief for Disability Policy Meryl S. Icove
>
> Associate Bureau Chief To-Quyen Truong
>
> Special Advisor Vacant
>
> Special Advisor Jay Heimbach
>
> Legal Advisor Clint Odom
>
> Director, Media Relations Michelle Russo
>
> **Office of Government and Public Outreach 418-7200**
>
> Assistant Bureau Chief Margo Domon Davenport
>
> Director, Government Outreach Michael Perko
>
> **Office of Administrative Management 418-7081**
>
> Assistant Bureau Chief Ruth Dancey
>
> Deputy Assistant Bureau Chief for
>
> Management (Personnel) Ann Enoch Morgan
>
> Computer Specialist (Hardware) Carrie Weiss
>
> Program Analyst (Budget) Tasha Browning
>
> Admin Mgmt Specialist (Space Mgmt) Shontail Ennis
>
> **Financial Analysis and Compliance Division 418-2317**
>
> Acting Division Chief Patrick Boateng
>
> Deputy Chief Vacant
>
> **Consumer Protection and Competition Division 418-1041**
>
> Division Chief Deborah Klein
>
> Assistant Division Chief Ron Parver
>
> Deputy Chief Steve Broeckaert
>
> **Policy and Rules Division 418-7034**
>
> Division Chief John Norton
>
> Deputy Chief Royce Dickens
>
> Acting Chief Economist Dan Hodes
>
> **Engineering and Technical Services Division 418-7000**
>
> Division Chief John Wong
>
> Deputy Chief Michael Lance

**CABLE SERVICES BUREAU**

**TELEPHONE CONTACT LIST**

(BY SUBJECT MATTER)

NOVEMBER 1999

> **A La Carte Issues**
>
> Consumer Prot. 418-1041
>
> **Accounting Issues**
>
> Warren O\'Hearn 418-2230
>
> Patrick Boateng 418-2370
>
> **Aeronautical Frequency Issues**
>
> **Enforcement**
>
> Rick Kalb 418-1055
>
> Ron Parver 418-1037
>
> Sunil Daluvoy 418-1032
>
> **Legal**
>
> Rick Kalb 418-1055
>
> Sunil Daluvoy 418-1032
>
> **Engineering**
>
> Michael Lance 418-7014
>
> John Wong 418-7012
>
> **Notifications**
>
> Jerilyn Harris 418-7016
>
> Priscilla Wu 418-7008
>
> Priya Shrinivasan 418-7005
>
> Michael Lance 418-7014
>
> **Usage/Cumulative Leakage Index**
>
> **(CLI)/Form 320**
>
> Bill Green 418-7009
>
> Priscilla Wu 418-7008
>
> Priya Shrinivasan 418-7005
>
> Michael Lance 418-7014
>
> **Appeals**
>
> **of Local Rate Decisions**
>
> Claudia Tillery 418-1059
>
> **Status of Bureau Rate Orders**
>
> Jackie Coles 418-2318

**Benchmark**

Patrick Boateng 418-2370

**For Basic Rates and CPS Status**

Austin O\'Connor 418-2293

**Blackout of Programming**

Ron Parver 418-1037

**Broadcast Signal Carriage**

Ben Golant 418-7111

Ron Parver 418-1037

**Cable Antenna Relay System (CARS) Applications**

**Status**

Gloria Conway 418-7001

Jerilyn Harris 418-7016

**Technical Questions/Waivers**

Michael Lance 418-7014

John Wong 418-7012

**Transfers/Assignments**

Rick Kalb 418-1055

Sunil Daluvoy 418-1032

**Cable System Registrations**

Shirley Terry 418-7010

Carol Thomas 418-7004

Avis Mitchell 418-7011

**Cable/Telco Issues**

Policy & Rules Division 418-7034

Andy Wise 418-7026

**Closed Captioning in Video**

**Programming (\'96 Act)**

Marcia Glauberman 418-7046

**Commercial Leased Access**

Lloyd Young 418-1051

Ron Parver 418-1037

**Commercial Rates**

Nancy Stevenson 418-7039

**Compatibility between Cable System**

**and Consumer Equipment**

John Wong 418-7012

Alan Stillwell 418-2470

(Office of Engineering & Technology)

**Competition Report**

Marcia Glauberman 418-7046

**Congressional Inquiries**

Mike Perko 418-7021

Margo Domon 418-2949

**Copyright**

Copyright Office 707-3000

**Must-Carry**

Ron Parver 418-1037

**General (non-must-carry)**

Nancy Stevenson 418-7039

**Cost of Service Issues**

Warren O\'Hearn 418-2230

**Cost Issues**

Kiran Duwadi 418-7053

**Contact Representatives**

418-7096

**Customer Service Standards**

Contact Representatives 418-7096

**Direct Broadcast Satellite (DBS)**

**Industry/Penetration**

Andy Wise 418-7026

**Licensing**

Rosalie Chiara 418-0754

> (International Bureau)

**Lack of Local Signals**

Rosalie Chiara 418-0754

(International Bureau)

**Discounts (Bulk, Promo, MDU)**

Nancy Stevenson 418-7039

**Educational Access Channels**

Ben Golant 418-7111

CSB Contact Representatives 418-7096

**Effective Competition**

Steve Broeckaert 418-1075

Ben Golant 418-7111

**Emergency Alert Service**

Frank Lucia 418-1220

> (Compliance & Information Bureau)

**Equal Employment Opportunity Policy**

**Cable EEO Complaints**

Cassandra Queen 418-1450 (Mass Media

Bureau)

**EEO Certification Status** **& Other Inquiries**

EEO Branch 418-1450

> (Mass Media Bureau)

**Equipment**

**Accounting for**

Austin O\'Connor 418-2293

**Legal Issues**

Katie Costello 418-2233

**Aggregation of Cost (\'96 Act)**

John Norton 418-7037

**Equipment Compatibility**

**Legal Questions**

Alan Stillwell 418-2470

(Office of Engineering & Technology)

**Technical Questions**

Michael Lance 418-7014

John Wong 418-7012

**Filing Fees**

Fees Hotline 418-0220

**Forms:**

**Hard Copies Available**

418-FORM (3676)

**Diskette Copies Available**

International Transcription Service (ITS)

\(202\) 857-3800

**Questions Regarding Computerized Versions**

Kiran Duwadi 418-7053

**Questions Regarding OMB Approval of FCC Forms**

**and Other Information Collections**

Bobby Brown 418-0539

**Form 320** - **Cumulative Leakage Index**

Bill Green 418-7009

**Form 328** - **Franchising Authority Certification**

Requests for Copies 418-FORM (3676)

Steve Garner 418-1063

**Form 325 (Annual Report)**

Requests for Copies 418-FORM (3676)

Assistance Priya Shrinivasan 418-7005

Priscilla Wu 418-7008

Michael Lance 418-7014

**Form 393 - Initial Rate Filing**

Requests 418-7092

Assistance for Basic Rates Austin O\'Connor 418-2293

**Forms 395-A, 395-M** EEO Branch 418-1450

(Mass Media Bureau)

**FCC Form 1200 Series for Rate Regulation**

Hard Copies Available 418-FORM (3676)

**Form 1200 - Setting Maximum Initial Permitted Rates**

Accounting Patrick Boateng 418-2370

Legal Katie Costello 418-2233

**Form 1201** - **Facsimile Request for Necessary Info**

418-FORM (3676)

**Form 1205 - \"Equipment Form\"**

Accounting Patrick Boateng 418-2370

Austin O\'Connor 418-2293

Legal Katie Costello 418-2233

**Form 1210** - **\"Update Form\" (also for Going Forward)**

Accounting Patrick Boateng 418-2370

Legal Katie Costello 418-2233

**Forms 1220 and 1225** - **Cost of Service Filing**

Basic Tier and CPS Tier Status Warren O\'Hearn 418-2230

**Form 1230** - **\"Small Systems**\"

Katie Costello 418-2233

**Form 1240 - Updating of Maximum Permitted Rates**

**for Regulated Cable Services**

Accounting Patrick Boateng 418-2370

Legal Katie Costello 418-2233

**Form 1275 - OVS Certification**

Steve Broeckaert 418-1075

Carolyn Fleming 418-1026

**Franchising Authority**

**Assumption of Jurisdiction by Commission**

Katie Costello 418-2233

**Cable Programming Service Tier (CPST)**

**Rate Complaints (\'96 Act)**

Gary Remondino 418-2298

**Certification**

Steve Broeckaert 418-1075

**Cost of Service for LFA**

Katie Costello 418-2233

**Effective Competition**

Steve Broeckaert 418-1075

**Withdrawal of Certification**

Steve Garner 418-1063

**Franchise Fee Issues**

Ben Golant 418-7111

**Going Forward Issues (Adding/Deleting**

**Channels; Upgrades)**

Nancy Stevenson 418-7039

**Governmental Access Channels**

Ben Golant 418-7111

CSB Contact Representatives 418-7096

**Home Shopping Stations**

**Licensing**

Paul Gordon 418-2130

(Mass Media Bureau)

**Home Wiring**

**Legal Issues**

Policy & Rules Division 418-7034

**Technical Issues**

John Wong 418-7012

Michael Lance 418-7014

#### Indecency/Obscenity

**Indecency**

Ron Parver 418-1037

Ben Golant 418-7111

**Obscenity**

Office of General Counsel 418-1720

**Industry Information**

Andy Wise 418-7026

**Leakage, Signal**

**Technical Issues**

Michael Lance 418-7014

John Wong 418-7012

**Legal Issues**

Rick Kalb 418-1055

Sunil Daluvoy 418-1032

**Leased Access, Commercial**

##### Legal Questions

Lloyd Young 418-1051

**Complaints**

Lloyd Young 418-1051

Ron Parver 418-1037

**Local Franchising Authority Certification**

Steve Broeckaert 418-1075

**Local Rate Orders, Appeals of**

John Norton 418-7037

**MMDS - Multichannel Multipoint Distribution Service**

\"**Wireless Cable**\"

418-1600 (Mass Media Bureau)

**Must-Carry**

**Generally (Local Broadcast TV Signals on Cable)**

Ben Golant 418-7111

Ron Parver 418-1037

####  Area of Dominant Influence (ADI) Questions

Ben Golant 418-7111

Ron Parver 418-1037

**Digital Television**

Ben Golant 418-7111

**Market Definition** **(\'96 Act)**

Ben Golant 418-7111

**Channel Position**

Ben Golant 418-7111

Ron Parver 418-1037

####  Copyright

Ben Golant 418-7111

Ron Parver 418-1037

**Low Power TV Stations**

Ben Golant 418-7111

Ron Parver 418-1037

Licensing of Mass Media Bureau 418-1640

**Network Nonduplication/Syndex**

**(Syndicated exclusivity)**

Ron Parver 418-1037

**Noncommercial Stations**

Ron Parver 418-1037

**Petitions for Special Relief/**

**Carriage Complaints**

Pam Pusey 418-1067

Ron Parver 418-1037

**Significantly Viewed Status**

Pam Pusey 418-1067

**Signal Strength Measurement**

Michael Lance 418-7014

John Wong 418-7012

**Negative Option Billing**

Consumer Prot. 418-1041

**Open Video Systems (OVS) (\'96 Act)**

Steve Broeckaert 418-1075

**OVS Filings**

# Status

> Steve Garner 418-1063

**Substantive Questions**

> Steve Broeckaert 418-1075
>
> Carolyn Fleming 418-1026

**Over the Air Reception Devices** **(\'96 Act)**

Contact Representatives 418-7096

**Declaratory Ruling Requests and**

**Waiver Requests**

Darryl Cooper 418-1039

Eloise Gore 418-1066

Ron Parver 418-1037

**Ownership of Cable Systems**

Ron Parver 418-1037

**Anti-trafficking**

**(\'96 Act)** Ron Parver 418-1037

**Cross Ownership**

**(\'96 Act)** Ron Parver 418-1037

**Petitions for Special Relief-Generally-Status**

Pam Pusey 418-1067

**Pole Attachments (Utility Poles)**

# Legal Issues

> Katie Costello 418-2233
>
> Cheryl King 418-2284

# Accounting Issues

> Warren O\'Hearn 418-2230
>
> Austin O\'Connor 418-2293

**Policy and Rules Division General Inquiries**

Linda Senecal 418-7044

**Policy and Rules Division Project Tracking**

**and Status**

Bobby Brown 418-0539

**Political Cablecasting**

Robert Baker 418-1440

(Mass Media Bureau)

**Press Inquiries**

Michelle Russo 418-2358

**Price Study**

Kiran Duwadi 418-7053

**Program Access Issues**

Steve Broeckaert 418-1075

**Program Content**

**Indecency**

Ron Parver 418-1037

Ben Golant 418-7111

**Obscenity**

Office of General Counsel 418-1720

**Program Ratings/V-Chip**

Nancy Stevenson 418-7039

**Public, Educational and Governmental (PEG) Access Channels**

Ben Golant 418-7111

CSB Contact Representatives 418-7096

**Rate Complaint Status (FCC Form 329)**

Gary Remondino 418-2298

**Reference Information Center**

418-0270

**Regulatory Fees**

Fees Hotline 418-0220

**Retransmission Consent (Negotiations)**

Ron Parver 418-1037

Ben Golant 418-7111

**Satellite Antennas and Zoning Preemption**

Contact Representatives 418-7096

**Satellite Master Antenna System (SMATV)**

If microwave authorizations involved, refer to

\(717\) 337-1421 (Private Radio Bureau)

**Scrambling**

> **Adult Programming (\'96 Act)**
>
> Rick Kalb 418-1055

## Decoder Box Requirement

> Ron Parver 418-1037

## Technical Questions

> John Wong 418-7012
>
> **Legal Questions**
>
> Ron Parver 418-1037

**Set-Top Boxes**

**Legal**

> Ron Parver 418-1037

## Technical

> Michael Lance 418-7014
>
> John Wong 418-7012
>
> **Descrambling Equipment**
>
> Lawrence Clance 418-1027

**Signal Leakage**

**Technical Issues**

Michael Lance 418-7014

John Wong 418-7012

**Legal Issues**

Rick Kalb 418-1055

Sunil Daluvoy 418-1032

**Signal Quality Standards**

Michael Lance 418-7014

John Wong 418-7012

**Significantly Viewed Status**

Pam Pusey 418-1067

**Small Systems**

. Policy & Rules Division 418-7034

**Sports Programming Blackouts**

Rick Kalb 418-1055

Ron Parver 418-1037

**Stays and Appeals of Local Rate Orders**

John Norton 418-7037

**Surveys/Studies**

Marcia Glauberman 418-7046

Kiran Duwadi 418-7053

Dan Hodes 418-7041

**Commercial Surveys/Studies**

Andy Wise 418-7026

**FCC Surveys/Studies**

Dan Hodes 418-7041

Marcia Glauberman 418-7046

Kiran Duwadi 418-7053

**Technical Questions**

Priscilla Wu 418-7008

Priya Shrinivasan 418-7005

Michael Lance 418-7014

John Wong 418-7012

**Technical Standards and Related Issues**

Michael Lance 418-7014

John Wong 418-7012

**Telecommunications Act 1996 (\'96 Act) - Implementation**

Margo Domon 418-2949

Mike Perko 418-7021

**Tier Buy-through**

Ron Parver 418-1037

Ben Golant 418-7111

**Theft of Service**

Lawrence Clance 418-1027

**User Fees**

Fee Hotline 418-0220

**Vertical and Horizontal Integration**

Policy & Rules Division 418-7034

**Video Description (Visual Disabled)**

**in Video Programming (\'96 Act)**

Marcia Glauberman 418-7046

**Wireless Cable (MMDS)**

Mass Media Bureau 418-1600

**Antennas and Zoning Preemption**

> Contact Representatives 418-7096
>
> Eloise Gore 418-1066
>
> Ron Parver 418-1037
>
> Darryl Cooper 418-1039

**Zoning**

**DBS, TV and MMDS (\'96 Act)**

Contact Representatives 418-7096

> **Larger Satellite Dishes**
>
> International Bureau 418-0729
>
> **Satellite Receiver**
>
> International Bureau 418-0753
>
> **TV and MMDS Antennas (\'96 Act)**
>
> Contact Representatives 418-7096

**TELEPHONE DIRECTORY**

**CABLE SERVICES BUREAU**

**NOVEMBER 1999**

+-----------------------------------+-----------------------------------+
| **[Name]{.underline}              | **[Name]{.underline}              |
| [Telephone]{.underline}**         | [Telephone]{.underline}**         |
|                                   |                                   |
| Allmon-Stewart, Tiffany 418-2368  | Hoffman, Adonis 418-0429          |
|                                   |                                   |
| Alvarenga, Jon 418-0003           | Horan, Tom 418-2486               |
|                                   |                                   |
| Becker, Mark 418-7523             | Icove, Meryl 418-7200             |
|                                   |                                   |
| Black, Winsel O. 418-2356         | Jackson, Dana 418-2247            |
|                                   |                                   |
| Boateng, Patrick 418-2370         | Jackson, Steve 418-0526           |
|                                   |                                   |
| Bright, Ann 418-2248              | Johnson, Claudette 418-2386       |
|                                   |                                   |
| Briscoe, Glenda 418-1040          | Johnson, William 418-2388         |
|                                   |                                   |
| Broeckaert, Steve 418-1075        | Kalb, Rick 418-1055               |
|                                   |                                   |
| Bromery, Regena 418-7034          | Kandutsch, Carl 418-7051          |
|                                   |                                   |
| Brown, Bobby 418-0539             | Keats, Jim 418-7020               |
|                                   |                                   |
| Browning, Tasha 418-7088          | King, Cheryl 418-2284             |
|                                   |                                   |
| Clance, Larry 418-1027            | Kinsey, Therresa 418-2397         |
|                                   |                                   |
| Clarke, Nancy 418-2365            | Klein, Deborah 418-1058           |
|                                   |                                   |
| Coles, Jackie 418-2318            | Kornegay, Cheryl 418-7948         |
|                                   |                                   |
| Conway, Gloria 418-7001           | Kosar, Karen 418-1053             |
|                                   |                                   |
| Cooper, Darryl 418-1039           | Lance, Michael 418-7014           |
|                                   |                                   |
| Costello, Katie 418-2233          | Lathen, Deborah 418-7200          |
|                                   |                                   |
| Curtis, Steve 418-7007            | Levine, Anne 418-7027             |
|                                   |                                   |
| Daluvoy, Sunil 418-1032           | Lewis, Michael 418-0064           |
|                                   |                                   |
| Dancey, Ruth 418-7085             | Lombre, Katrina 418-2375          |
|                                   |                                   |
| Danjuma, Lucille 418-2385         | Lott, Robin 418-2398              |
|                                   |                                   |
| Dickens, Royce 418-7030           | Lyle, Angella 418-1041            |
|                                   |                                   |
| Domon Davenport, Margo 418-2949   | Marple, David 418-1083            |
|                                   |                                   |
| Duwadi, Kiran 418-7053            | McKee, Wayne 418-2355             |
|                                   |                                   |
| Ellis-Cheek, Imani 418-1028       | Mebane, Michelle 418-2934         |
|                                   |                                   |
| Ennis, Shontail 418-7087          | Mercer, Karen 418-2647            |
|                                   |                                   |
| Fleming, Carolyn 418-1026         | Merritt, Demetrius 418-2648       |
|                                   |                                   |
| Frenette, Jane 418-2245           | Middleton, LaTashia 418-7251      |
|                                   |                                   |
| Garner, Steve 418-1063            | Miller, Mary 418-7006             |
|                                   |                                   |
| Glauberman, Marcia 418-7046       | Mitchell, Avis 418-7011           |
|                                   |                                   |
| Golant, Ben 418-7111              | Morgan, Ann Enoch 418-1929        |
|                                   |                                   |
| Gore, Eloise 418-1066             | Norton, John 418-7037             |
|                                   |                                   |
| Green, Bill 418-7009              | O\'Connor, Austin 418-2293        |
|                                   |                                   |
| Greenaway, Sonia 418-2396         | Odom, Clint 418-7163              |
|                                   |                                   |
| Greene, Peggy 418-2389            | O\'Hearn, Warren 418-2230         |
|                                   |                                   |
| Gupta, Nand 418-2279              | Parver, Ron 418-1037              |
|                                   |                                   |
| Harris, Jerilyn 418-7016          | Perko, Mike 418-7021              |
|                                   |                                   |
| Heimbach, James 418-0055          | Phillip, Brandon 418-0925         |
|                                   |                                   |
| Hercules-Udeh, Trudy 418-2288     | Plummer, Alexia 418-7079          |
|                                   |                                   |
| Herring, Linda 418-2246           | Pusey, Pam 418-1067               |
|                                   |                                   |
| Hodes, Daniel 418-7041            | Remondino, Gary 418-2298          |
+-----------------------------------+-----------------------------------+
|                                   |                                   |
+-----------------------------------+-----------------------------------+

+-----------------------------------+-----------------------------------+
|                                   |                                   |
+-----------------------------------+-----------------------------------+
| **[Name]{.underline}              |                                   |
| [Telephone]{.underline}**         |                                   |
|                                   |                                   |
| Richardson, Terrell 418-7080      |                                   |
|                                   |                                   |
| Robinson, Esther 418-7015         |                                   |
|                                   |                                   |
| Rodas, Roberto 418-1024           |                                   |
|                                   |                                   |
| Russo, Michelle 418-2358          |                                   |
|                                   |                                   |
| Schwartz, Bill 418-0011           |                                   |
|                                   |                                   |
| Scott, John 418-1528              |                                   |
|                                   |                                   |
| Scott, Michael 418-2362           |                                   |
|                                   |                                   |
| Senecal, Linda 418-7044           |                                   |
|                                   |                                   |
| Shrinivasan, Priya 418-7005       |                                   |
|                                   |                                   |
| Slappy, Kelly 418-1043            |                                   |
|                                   |                                   |
| Spriggs, Donald 418-7249          |                                   |
|                                   |                                   |
| Stallings, Vanessa 418-2367       |                                   |
|                                   |                                   |
| Stevenson, Nancy 418-7039         |                                   |
|                                   |                                   |
| Suarez, Carmen 418-2228           |                                   |
|                                   |                                   |
| Terry, Shirley 418-7010           |                                   |
|                                   |                                   |
| Thomas, Carol 418-7004            |                                   |
|                                   |                                   |
| Tillery, Claudia 418-1059         |                                   |
|                                   |                                   |
| Tremont, Treg 418-1031            |                                   |
|                                   |                                   |
| Truong, To-Quyen 418-1941         |                                   |
|                                   |                                   |
| Villatoro, Jobany 418-2239        |                                   |
|                                   |                                   |
| Ward, Donnajean 418-7028          |                                   |
|                                   |                                   |
| Weiss, Carrie 418-7090            |                                   |
|                                   |                                   |
| Whitehead, Deidra 418-2366        |                                   |
|                                   |                                   |
| Wise, Andrew 418-7026             |                                   |
|                                   |                                   |
| Wong, Helena 418-2282             |                                   |
|                                   |                                   |
| Wong, John 418-7012               |                                   |
|                                   |                                   |
| Wu, Priscilla 418-7008            |                                   |
|                                   |                                   |
| Young, Lloyd 418-1051             |                                   |
+-----------------------------------+-----------------------------------+