## ![](media/image1.png){width="1.2083333333333333in" height="1.25in"}

### 

### 

**FAA Academy**

**Student Information Handbook**

#### **Student Services**

**Training Services Support Division**

**Federal Aviation Administration Academy**

**Mike Monroney Aeronautical Center**

**Oklahoma City, Oklahoma**

### 

### TABLE OF CONTENTS

[WELCOME](#welcome) 5

[Welcome to the FAA Academy and Oklahoma City](#Welcome2) 5

[About the Academy](#AbouttheAcademy) 5

[THE FAA ACADEMY](#the-faa-academy) 6

[Student Services](#student-services-1) 6

Public Law 6 [Accreditation](#Accreditation) 8 [How to Obtain College
Credit](#CollegeCredit) 8

[ACADEMY COMMITMENTS AND STANDARD OPERATING
PROCEDURES](#AcademyCommitmentsandSOPs) 9

[Commitment to Students](#CommitmentStudents) 9 [Commitment to
Instructors](#CommitmentInstructors) 9

[Expectations of Students](#ExpectationsStudents) 9

[Expectations of Instructors](#ExpectationsInstructors) 9

[Standard Operating Procedures](#SOPs) 10

[GENERAL INFORMATION](#general-information) 11

[Student Responsibility](#Responsibility) 11

[Resolution of Personal Problems](#Resolution) 11

[Conduct](#conduct) 11

[Dress](#dress) 12

[Sexual Harassment](#Harassment) 12

[Sexual Orientation Complaints](#Complaints) 13

[End of Course Critique](#EndCritique) 13

[Post Course Questionnaire](#PostCourse) 13

[Instructors](#Instructors) 13

[Withdrawal from Training](#Withdrawal) 13

[Care of Buildings and Classrooms](#Care) 14

[Smoking](#smoking) 14

[AERONAUTICAL CENTER SERVICES](#aeronautical-center-services) 15

[Dining](#dining) & Vending Facilities 15

[Financial Matters](#financial-matters) 15 [FAA Employees Credit
Union](#CreditUnion) 15

[Day Care -- The Launching Pad](#day-care) 16 [EEO -- Civil
Rights](#EEO) 17 [Alternative Dispute Resolution](#ADR) 17
[Bookstore](#bookstore) 18 [Aeronautical Center Employees'
Association](#EmployeesAssociation) 18 [Employee Assistance
Program](#EAP) 18 [Mail Service](#mail-service) 18 [Aero-Fitness Health
Center](#HealthCenter) 19 [Library](#library) 20

**TABLE OF CONTENTS**

**(Continued)**

[HOUSING](#housing) 21

[Long-term Housing](#LongTerm) 21

[Change of Residence](#Change) 21

[TRANSPORTATION AND PARKING](#transportation-and-parking) 22

[Transportation](#transportation) 22

[Access to MMAC](#access-to-mmac) 22

[Parking](#Parking) 23

[Handicapped Parking](#HandicappedParking) 23

[MEDICAL ASSISTANCE](#MedicalAssistance) 24

[Accidents, Illness, Injuries, etc](#Accidents). 24

[Medical Care](#Medicalcare) 24

[Accident Reports](#Accident) 25

[SAFETY AND SECURITY AT MMAC](#SafetyandSecurity) 26

[I.D. Badge](#SafetyandSecurity) 26

[Security of Buildings](#Securitybuildings) 26

[Weapons on the MMAC](#Weapons) 26

[Photographs](#Photographs) 27

[WEATHER](#Weather) 27

[Hazardous Weather](#Hazardous) 27

[IMPORTANT TELEPHONE NUMBERS](#TelephoneNumbers) 28

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| #### **Welcome**                                                      |
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| []{#Welcome2 | Welcome to the FAA Academy! As a student, you are     |
| .anch        | part of a group of associates who will help ensure    |
| or}**Welcome | the safe and efficient use of the airways. Whether    |
| to the FAA   | this is your first training experience at the Academy |
| Academy and  | or you have trained here before, our team is          |
| Oklahoma     | dedicated to accommodate you and your training needs. |
| City**       |                                                       |
|              | The future of the FAA depends in large part upon the  |
|              | success of you and other well trained employees       |
|              | working together toward one common goal---increased   |
|              | air safety. The course you are about to attend is     |
|              | based on this philosophy. Training plays an ever      |
|              | increasing role in the FAA.                           |
|              |                                                       |
|              | The Academy is required to ensure maximum utilization |
|              | of available time, and provide an environment         |
|              | supportive of learning. We hope this training will    |
|              | prove valuable and your stay in Oklahoma City will be |
|              | pleasantly remembered long after you return home.     |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []{#Abo      | Academy training courses utilize the latest           |
| uttheAcademy | instructional systems and techniques that take full   |
| .an          | advantage of training equipment which duplicates or   |
| chor}**About | simulates operational facilities and the field        |
| the          | environment.                                          |
| Academy**    |                                                       |
|              | On a weekly basis, the Academy has approximately 1000 |
|              | students in attendance. We also have a large number   |
|              | of visitors, including local, national, and           |
|              | international VIPs. We convey the importance of the   |
|              | role of training in the agency and to some extent     |
|              | throughout the aviation communities of the world.     |
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| ##### **The FAA Academy**                                             |
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+--------------+-------------------------------------------------------+
| ###### Stud  | Student Services is the office responsible for        |
| ent Services | helping ensure your stay at the Academy is a pleasant |
|              | one. Student Services is located in the Academy       |
|              | Building, Room 137, (405) 954-3923. Staffed by        |
|              | friendly people, trained to help you with virtually   |
|              | any problem that should arise, Student Services is    |
|              | one of the Academy's most important resources. They   |
|              | will provide assistance related to any non-academic   |
|              | area.                                                 |
|              |                                                       |
|              | Student Services is open Monday through Friday from   |
|              | 7:00 a.m. to 6:00 p.m. Please feel free to drop in    |
|              | anytime to discuss problems you may be experiencing.  |
|              | If the staff is not equipped to deal with your        |
|              | problem, someone can direct you to people who are so  |
|              | equipped.                                             |
|              |                                                       |
|              | Please contact the MMAC Duty Officer at 954-3583 if   |
|              | you have an emergency after normal office hours.      |
|              |                                                       |
|              | In the Student Services office, you will find many    |
|              | brochures on local attractions and services,          |
|              | Aeronautical Center transportation schedules, and the |
|              | housing list. The Student Services office also        |
|              | provides employees attending Academy courses access   |
|              | to telephones for official business calls and         |
|              | authorized calls home. **International calls are      |
|              | prohibited.** The Student Media Center provides       |
|              | students a copier, computers, typewriter, scanner,    |
|              | and fax. Access on the student computers of material  |
|              | of a sexual nature or offensive material is           |
|              | prohibited.                                           |
|              |                                                       |
|              | At the end of your training, you will be asked to     |
|              | fill out a Student Services survey. You are requested |
|              | to rate your housing, Student Services, the Academy   |
|              | transportation service, and other MMAC offices and    |
|              | services. You are encouraged to provide suggestions   |
|              | and comments.                                         |
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+--------------+-------------------------------------------------------+
| ######       | **Purpose:**                                          |
|  Public Law  |                                                       |
|              | The purpose of Public Law, Congressional Training     |
|              | Restrictions Guidelines, Treasury and General         |
|              | Government Appropriation Act, is to provide           |
|              | information governing how the Department of           |
|              | Transportation (DOT) and the FAA must manage, design, |
|              | develop, deliver, procure, and evaluate employee      |
|              | training. This is to ensure effective and efficient   |
|              | employee training, based on actual identified needs.  |
|              | Each year's appropriation act has similar language    |
|              | regarding this topic.                                 |
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  **The FAA Academy (Continued)**

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| ######       | **Type of Training:**                                 |
|              |                                                       |
| ######       | All training conducted by or supported for FAA        |
|  Public Law  | employees is covered by the restrictions, regardless  |
|              | of funding methodology or type, if the primary        |
| **(Cont.)**  | purpose is to develop or maintain individual or team  |
|              | knowledge, skills, or abilities necessary to carry    |
|              | out official duties.                                  |
|              |                                                       |
|              | **Six Restrictions:**                                 |
|              |                                                       |
|              | There are six restrictions which must be in place     |
|              | **before** funds are obligated:                       |
|              |                                                       |
|              | -   Training must be based on needs identified        |
|              |     through an assessment that identifies training as |
|              |     appropriate to develop knowledge, skills, and     |
|              |     abilities bearing directly on the performance of  |
|              |     official duties.                                  |
|              |                                                       |
|              | -   Employees must receive prior notification of the  |
|              |     content and methods to be used in the training.   |
|              |     End-of-course evaluations must be conducted.      |
|              |                                                       |
|              | -   Training cannot contain elements likely to induce |
|              |     high levels of emotional response or              |
|              |     psychological stress. Training that simulates     |
|              |     stress that is actually present in the employee's |
|              |     work environment is permissible. Individual       |
|              |     assessment and feedback by the instructor must    |
|              |     respect the individual\'s privacy rights.         |
|              |                                                       |
|              | -   Training must not contain any methods or content  |
|              |     associated with religious or quasi-religious      |
|              |     belief systems or \"new age\" belief systems as   |
|              |     defined in Equal Employment Opportunity           |
|              |     Commission Notice N‑915.22, Policy Guidance on    |
|              |     "New Age" Training Programs which Conflict with   |
|              |     Employee's Religious Beliefs, dated September     |
|              |     22, 1988. Training must accommodate an employee   |
|              |     who objects to participating in a training        |
|              |     program because it utilizes techniques or         |
|              |     exercises which conflict with the employee\'s     |
|              |     religious beliefs.                                |
|              |                                                       |
|              | ```{=html}                                            |
|              | <!-- -->                                              |
|              | ```                                                   |
|              | -   Training content cannot be offensive to or be     |
|              |     designed to change participant's personal values  |
|              |     or lifestyle outside the workplace. Training must |
|              |     focus on workplace knowledge, skills, and         |
|              |     abilities and behavior that employees are         |
|              |     expected to exhibit in the workplace.             |
|              |                                                       |
|              | ```{=html}                                            |
|              | <!-- -->                                              |
|              | ```                                                   |
|              | -   Training must not contain information related to  |
|              |     human immunodeficiency virus/acquired immune      |
|              |     deficiency syndrome (HIV/AIDS) other than that    |
|              |     necessary to make employees more aware of the     |
|              |     medical ramifications of HIV/AIDS and the         |
|              |     workplace rights of HIV‑positive employees.       |
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  []{#Accreditation .anchor}**The FAA Academy (Continued)**

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| ###### A     | The Academy is a member of the North Central          |
| ccreditation | Association (NCA) of Colleges and Schools, an         |
|              | accredited training organization. Accreditation means |
|              | the Academy meets or exceeds all NCA standards for    |
|              | instructional quality.                                |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []{#C        | Courses that have been evaluated for college credit   |
| ollegeCredit | are listed on the Academy Homepage on the Internet at |
| .            | the following address:                                |
| anchor}**How |                                                       |
| to Obtain    | <http://www.academy.faa.gov/catalog/ACE/>             |
| College      |                                                       |
| Credit**     | To obtain credit for courses taken at the FAA         |
|              | Academy,                                              |
|              |                                                       |
|              | -   Consult *The National Guide* online at            |
|              |     <http://www.acenet.edu/nationalguide/> to see if  |
|              |     the courses have been recommended for credit.     |
|              |                                                       |
|              | -   Contact the regional training program management  |
|              |     office to obtain an application form and request  |
|              |     a certified (signed) copy of your FAA training    |
|              |     history to be sent to ACE.                        |
|              |                                                       |
|              | -   Send the completed application form, along with a |
|              |     registry participation fee to:                    |
|              |                                                       |
|              | American Council on Education\                        |
|              | Registry of Credit Recommendations\                   |
|              | One Dupont Circle, NW, Suite 250\                     |
|              | Washington, DC 20036-1193\                            |
|              | Phone: (202) 939-9434                                 |
|              |                                                       |
|              | After receiving your application, the ACE registry    |
|              | will create a computerized record of your evaluated   |
|              | courses and send you a copy of the record. If you     |
|              | have any questions or require additional information  |
|              | concerning courses recommended for college credit,    |
|              | contact the Academy ACE Coordinator at (405)          |
|              | 954-5872.                                             |
+--------------+-------------------------------------------------------+

  ------------------------------------------------------------------ ----
  **Academy Commitments and Standard Operating Procedures**          

  ------------------------------------------------------------------ ----

[]{#AcademyCommitmentsandSOPs
.anchor}\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

+--------------+-------------------------------------------------------+
| []{#Commit   | The Academy is committed to students to:              |
| mentStudents |                                                       |
| .anchor}     | -   Provide the best possible training.               |
| **Commitment |                                                       |
| to           | -   Ensure maximum utilization of available time.     |
| Students**   |                                                       |
|              | -   Provide an environment supportive of learning.    |
|              |                                                       |
|              | -   Provide knowledgeable instructors to aid          |
|              |     learning.                                         |
|              |                                                       |
|              | -   Provide a comfortable workplace.                  |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| [            | The Academy is committed to providing instructors:    |
| ]{#Commitmen |                                                       |
| tInstructors | -   The support necessary to achieve the training     |
| .anchor}     |     mission.                                          |
| **Commitment |                                                       |
| to           | -   Sufficient resources to complete the training     |
| I            |     task.                                             |
| nstructors** |                                                       |
|              | -   The backing of the entire organization in         |
|              |     managing the classroom/laboratory.                |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []{#Expectat | The Academy expects students to be committed to:      |
| ionsStudents |                                                       |
| .anchor}**   | -   Cooperating in the management of the training     |
| Expectations |     environment.                                      |
| of           |                                                       |
| Students**   | -   Adhering to the training schedules.               |
|              |                                                       |
|              | -   Attending all classroom/laboratory activities     |
|              |     unless excused through approved leave.            |
|              |                                                       |
|              | -   Directing all requests for leave through the      |
|              |     Supervisor or Manager.                            |
|              |                                                       |
|              | -   Respecting fellow students and avoiding           |
|              |     disruptive behavior.                              |
|              |                                                       |
|              | -   Representing the FAA and region professionally on |
|              |     and off the job.                                  |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []{          | The Academy expects instructors to be committed to:   |
| #Expectation |                                                       |
| sInstructors | -   Notifying the course coordinator/manager when     |
| .anchor}**   |     attendance requirements are not met.              |
| Expectations |                                                       |
| of           | -   Counseling students when behavior is disruptive.  |
| I            |                                                       |
| nstructors** | -   Managing the classroom/laboratory environment.    |
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  **Academy Commitments and Standard Operating Procedures (Continued)**

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+--------------+-------------------------------------------------------+
| []{#SOPs     | The following are the Academy standard operating      |
| .ancho       | procedures:                                           |
| r}**Standard |                                                       |
| Operating    | -   The worksite of all students is the classroom or  |
| Procedures** |     laboratory.                                       |
|              |                                                       |
|              | -   The normal work schedule is either 7:00 a.m. to   |
|              |     3:30 p.m., 8:00 a.m. to                           |
|              |                                                       |
|              | 4:30 p.m., or 3:30 p.m. to midnight.                  |
|              |                                                       |
|              | -   Breaks and lunch periods are scheduled every day. |
|              |                                                       |
|              | -   Official leave for any reason other than sickness |
|              |     is not granted to students during course          |
|              |     attendance except in an emergency.                |
|              |                                                       |
|              | -   All absences will be handled as follows:\         |
|              |     − Only sick leave and emergency annual leave can  |
|              |     be approved.\                                     |
|              |     − All leave must be approved by the Supervisor or |
|              |     Manager.\                                         |
|              |     − Course coordinators/managers must be notified   |
|              |     of leave as soon as possible.\                    |
|              |     − All unexplained absences are reported to        |
|              |     Student Services within 1\                        |
|              |     (one) hour of the scheduled class start time.     |
|              |                                                       |
|              | − All student absences will be reported to their      |
|              | facilities.                                           |
|              |                                                       |
|              | -   Unreported absences will be cause for concern on  |
|              |     the part of the staff and will require a visit to |
|              |     the student's place of residence to investigate   |
|              |     his/her welfare.                                  |
|              |                                                       |
|              | -   Absence without leave and disruptive behavior     |
|              |     will be resolved at the lowest level possible.    |
|              |     Listed below are the steps to be taken if         |
|              |     problems do occur.\                               |
|              |     − The instructor will counsel the student in an   |
|              |     effort to resolve\                                |
|              |     concern.\                                         |
|              |     − The course coordinator/manager will counsel the |
|              |     student and contact the\                          |
|              |     student's manager.\                               |
|              |     − The division manager will contact the regional  |
|              |     division manager to\                              |
|              |     seek resolution.\                                 |
|              |     − The Division manager, or Student's              |
|              |     Supervisor/Manager, at his/her discretion, may    |
|              |     return a student to his/her facility without a    |
|              |     certificate of completion.                        |
|              |                                                       |
|              | -   The instructor maintains a good learning          |
|              |     environment, which is free of disruptions.        |
+--------------+-------------------------------------------------------+
|              |                                                       |
+--------------+-------------------------------------------------------+

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| ####### General Information                                           |
+-----------------------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []{#Re       | You are responsible for providing the course          |
| sponsibility | instructor and course coordinator or course manager   |
| .anch        | with:                                                 |
| or}**Student |                                                       |
| Resp         | -   Enrollment data                                   |
| onsibility** |                                                       |
|              | -   Parking permit information                        |
|              |                                                       |
|              | -   Local address                                     |
|              |                                                       |
|              | -   Emergency medical information                     |
|              |                                                       |
|              | -   Other needs directly associated with your         |
|              |     training course                                   |
|              |                                                       |
|              | The Academy Student Information form should be filled |
|              | out as completely and accurately as possible. Return  |
|              | the form to your instructor. All other forms and      |
|              | documents may be retained.                            |
+--------------+-------------------------------------------------------+

  ---------------------- -------------------------------------------------------
  []{#Resolution         Students who have problems should use the following
  .anchor}**Resolution   process to help resolve the problem:
  of Personal Problems** 

  ---------------------- -------------------------------------------------------

  --------------------------------- -------------------------------------
  **If**                            **Then**

  A student has a problem           Contact your instructor.

  The instructor is unable to       Contact your first-line supervisor
  resolve the problem               for direction.

  Additional assistance is required Contact Student Services.

  The problem still cannot be       Contact the division manager.
  resolved                          
  --------------------------------- -------------------------------------

+--------------+-------------------------------------------------------+
| ##           | Students are responsible for conducting themselves,   |
| #### Conduct | both on and off duty, in a manner that will ensure    |
|              | their activities reflect credit on the Federal        |
|              | Government and the Federal Aviation Administration.   |
|              | Misconduct could result in your behavior being        |
|              | reported to your supervisor in your parent region.    |
|              | **You could be terminated from training and returned  |
|              | to your duty station, depending on the severity of    |
|              | the circumstances.**                                  |
|              |                                                       |
|              | The following are some basic reminders for students:  |
|              |                                                       |
|              | -   Report to class on time and in a condition that   |
|              |     will ensure the highest level of learning.        |
|              |                                                       |
|              | -   Put forth your best effort toward the             |
|              |     satisfactory completion of the training course    |
|              |     you are attending.                                |
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  **General Information (Continued)**

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| **Conduct    | -   Do not accept or use any form of unauthorized     |
| (Cont.)**    |     assistance or material\                           |
|              |     (written or verbal) during any classroom          |
|              |     activity, laboratory, or any\                     |
|              |     written or oral test.                             |
|              |                                                       |
|              | -   Do not attempt to remove, reconstruct, or         |
|              |     duplicate by any method,\                         |
|              |     any portion of written test, laboratory problems, |
|              |     or any other\                                     |
|              |     evaluation or controlled material from classrooms |
|              |     or laboratories.                                  |
|              |                                                       |
|              | -   Do not provide unauthorized assistance to other   |
|              |     students. You should                              |
|              |                                                       |
|              | report any instance of unauthorized activity,         |
|              | cheating, removal or                                  |
|              |                                                       |
|              | duplication of classroom or test material, or any     |
|              | other form of                                         |
|              |                                                       |
|              | > improper or unethical behavior to your instructor   |
|              | > or course coordinator/manager.                      |
|              |                                                       |
|              | -   Conserve and protect Federal funds, property,     |
|              |     equipment, and materials.                         |
|              |                                                       |
|              | Many of the Academy classrooms and laboratories are   |
|              | equipped with                                         |
|              |                                                       |
|              | computers and other equipment; therefore, limitations |
|              | have been placed                                      |
|              |                                                       |
|              | on having food and drinks in the classroom.           |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| ###### Dress | Students are encouraged to dress in a manner that     |
|              | reflects credit on themselves as professionals and    |
|              | the Academy as a professional training institution    |
|              | and in a way that upholds the professional image of   |
|              | their service organization. Address any questions to  |
|              | the instructor or course coordinator/coordinator for  |
|              | clarification as each division may have specific      |
|              | requirements to which you must adhere.                |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []           | Sexual harassment is an unlawful and offensive        |
| {#Harassment | behavior and will not be tolerated. The Academy       |
| .anc         | upholds the FAA policy against sexual harassment. All |
| hor}**Sexual | employees are to behave in an appropriate manner and  |
| Harassment** | to take necessary actions to prevent and eliminate    |
|              | inappropriate behavior in the workplace.              |
|              |                                                       |
|              | Inappropriate conduct of a sexual nature should be    |
|              | immediately reported to your manager or supervisor.   |
|              | If the person is your manager or supervisor, you have |
|              | various options by which to address the behavior:     |
|              |                                                       |
|              | -   Telling/asking offender to stop                   |
|              |                                                       |
|              | -   Reporting behavior to instructor or other         |
|              |     official                                          |
|              |                                                       |
|              | -   Contacting the Accountability Board               |
|              |                                                       |
|              | -   Filing an EEO complaint. (Please refer to \"EEO - |
|              |     Civil Rights\" located under the Aeronautical     |
|              |     Center Services section of this handbook on pg.   |
|              |     17)                                               |
|              |                                                       |
|              | For further information on Prevention of Sexual       |
|              | Harassment in the Workplace please visit the Civil    |
|              | Rights website at [Prevention of Sexual               |
|              | Harassment](https://employees.faa.gov/org/sta         |
|              | ffoffices/acr/eeo_affirm_program/sexual_harassment/). |
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  **General Information (Continued)**

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  ------------------ -------------------------------------------------------
  []{#Complaints     The U.S. Department of Transportation (DOT) Office of
  .anchor}**Sexual   Civil Rights provided procedures for processing
  Orientation        complaints of Discrimination based on sexual
  Complaints**       orientation effective March 7, 1998. These procedures
                     specify that DOT employees or applicants for DOT
                     employment may also initiate a discrimination complaint
                     based on sexual orientation. (Please see \"EEO - Civil
                     Rights\" located under the Aeronautical Center Services
                     section of this handbook on pg. 17).

  ------------------ -------------------------------------------------------

+--------------+-------------------------------------------------------+
| []{          | We request you keep notes as you go through the       |
| #EndCritique | course for inclusion in final critiques.              |
| .            |                                                       |
| anchor}**End | Each year's appropriation act has a section           |
| of Course    | containing the following language:                    |
| Critique**   |                                                       |
|              | ####### Attendance at final end-of-cou                |
|              | rse critique is mandatory and required by public law. |
+--------------+-------------------------------------------------------+

  ----------------- -------------------------------------------------------
  []{#PostCourse    Approximately 90 - 180 days after graduation, you will
  .anchor}**Post    receive a short post course questionnaire, via e-mail,
  Course            to determine the effectiveness of your training. Since
  Questionnaire**   we are interested in how the training improved your job
                    performance, please complete the questionnaire and
                    return it to the FAA Academy.

  ----------------- -------------------------------------------------------

+--------------+-------------------------------------------------------+
| []{          | The Academy is composed of both FAA and contract      |
| #Instructors | instructors. Besides the classroom instructor, each   |
| .anchor}**I  | course has a course coordinator/manager assigned. All |
| nstructors** | instructors are technical experts interested in you   |
|              | successfully completing the course. Each faculty      |
|              | member has been trained as an instructor for the      |
|              | Academy and acts as a role model for students.        |
|              |                                                       |
|              | If you have any problems while attending an Academy   |
|              | course, please discuss it with your instructor,       |
|              | course coordinator/manager, or Student Services.      |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []           | An employee may depart from training in the event of  |
| {#Withdrawal | an emergency or other unusual circumstance upon       |
| .anchor}     | approval of their manager and by also notifying the   |
| **Withdrawal | FAA Academy Instructor or Student Services.           |
| from         |                                                       |
| Training**   | If reasonable grounds for withdrawal are determined,  |
|              | the employee will be removed from training and        |
|              | possibly rescheduled.                                 |
+--------------+-------------------------------------------------------+

Continued on next page.

  -----------------------------------------------------------------------
  **General Information (Continued)**

  -----------------------------------------------------------------------

  ---------------- -------------------------------------------------------
  []{#Care         We solicit your cooperation in keeping our buildings,
  .anchor}**Care   classrooms, and labs clean and in good condition. The
  of Buildings and Academy is your home eight hours a day. Help us keep it
  Classrooms**     clean.

  ---------------- -------------------------------------------------------

+--------------+-------------------------------------------------------+
| ##           | There is a **[NO SMOKING]{.underline}** rule in all   |
| #### Smoking | buildings. Smoking is only permitted in designated    |
|              | outdoor areas. Smokers are encouraged to keep the     |
|              | smoke area clean and use the containers provided to   |
|              | dispose of smoking materials. Located at each         |
|              | building is one **non-smoking** entrance.             |
|              |                                                       |
|              | NOTE: Smoking is prohibited on all FAA vans.          |
+--------------+-------------------------------------------------------+

+-----------------------------------------------------------------------+
| ####### Aeronautical Center Services                                  |
+-----------------------------------------------------------------------+

+--------------+-------------------------------------------------------+
| ####         | There is a cafeteria, operated by a private vendor,   |
| ## Dining &  | located in the Headquarters Building. The cafeteria   |
|              | is open Monday through Friday serving breakfast,      |
| ##           | lunch, and a variety of snacks. In addition, the      |
| #### Vending | private vendor operates a specialty shop located in   |
|  Facilities  | the basement of the Airmen Records Building and a     |
|              | smaller satellite dining area located in the          |
|              | Technical Support Facility. Both of these dining      |
|              | facilities offer breakfast, lunch, and various        |
|              | snacks.                                               |
|              |                                                       |
|              | The Department of Rehabilitation Services operates    |
|              | two snack bar facilities which are located in the Air |
|              | Traffic and General Thomas P. Stafford Buildings.     |
|              | These facilities are open Monday through Friday       |
|              | serving breakfast, lunch and dinner.                  |
|              |                                                       |
|              | In addition to the above mentioned dining facilities, |
|              | the majority of the buildings located at the          |
|              | Aeronautical have vending machines which are serviced |
|              | by the Department of Rehabilitation Services. The     |
|              | vending machines offer a variety of drinks and        |
|              | snacks.                                               |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| ###### Finan | The Academy has no means for making loans to          |
| cial Matters | students. The employing regions are responsible for   |
|              | making travel arrangements for their employees who    |
|              | are to report to the Academy.                         |
|              |                                                       |
|              | **NOTE:** Current per diem rates for training are     |
|              | available from the facility, regional travel office,  |
|              | or the Academy Student Services office. The rates are |
|              | based on GSA rates, as determined by Washington or as |
|              | negotiated by a bargaining unit. **The Academy does   |
|              | not have the authority to change these rates for any  |
|              | reason. If you are unable to locate housing within    |
|              | the per diem rate, please contact Student Services    |
|              | for assistance at (405) 954-3923.**                   |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| []{          | -   An FAA Credit Union Branch is located at the Mike |
| #CreditUnion |     Monroney Aeronautical Center and invites you to   |
| .            |     join. Once you become a member of the Credit      |
| anchor}**FAA |     Union, you have the same privileges as other      |
| Employees    |     members.                                          |
| Credit       |                                                       |
| Union**      |                                                       |
+--------------+-------------------------------------------------------+

  --------------- -------------------------------------------------------
                  **Hours of Operation:** Monday - Friday 7:30 a.m. to
                  4:30 p.m.

  --------------- -------------------------------------------------------

Continued on next page.

  -----------------------------------------------------------------------
  **Aeronautical Center Services (Continued)**

  -----------------------------------------------------------------------

+--------------+-------------------------------------------------------+
|              | There are four ATMs at the Aeronautical Center:       |
|              |                                                       |
|              | -   Northeast corner of the Headquarters Building     |
|              |     (outside)                                         |
|              |                                                       |
|              | -   Inside the Aviation Records Building (ARB), east  |
|              |     side, inside hallway                              |
|              |                                                       |
|              | -   Main lobby of the CAMI Building                   |
|              |                                                       |
|              | -   Hallway west of the snack bar in the Thomas P.    |
|              |     Stafford Building                                 |
|              |                                                       |
|              | **Branch Locations:**                                 |
|              |                                                       |
|              | 8230 NW Expressway 10201 S. Western                   |
|              |                                                       |
|              | Oklahoma City, OK Oklahoma City, OK                   |
|              |                                                       |
|              | 3805 S. Western 361 E. State Hwy 152                  |
|              |                                                       |
|              | Oklahoma City, OK Mustang, OK                         |
|              |                                                       |
|              | 2800 N. Kelly, Suite 100                              |
|              |                                                       |
|              | Edmond, OK                                            |
+--------------+-------------------------------------------------------+
|              |                                                       |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| ###          | There is a childcare facility, the Launching Pad,     |
| ### Day Care | located at the Aeronautical Center. The facility is   |
|              | open primarily to Center employees but anyone wishing |
|              | to use the facility, if space is available, may do    |
|              | so. The hours of operation are 6:30 a.m. to 6:00 p.m. |
|              | The Launching Pad management recommends that students |
|              | call at least two weeks prior to arriving for         |
|              | training to make child care arrangements for their    |
|              | children. There may be a long waiting list for space  |
|              | and drop-in slots may or may not be available during  |
|              | a given time period. The Launching Pad may be         |
|              | contacted at (405) 954-4901. The Launching Pad also   |
|              | has a web site at [Mike Monroney Aeronautical Center  |
|              | Employee                                              |
|              | Services](https://employ                              |
|              | ees.faa.gov/employee_services/regcent_services/mmac/) |
|              | .                                                     |
|              |                                                       |
|              | Oklahoma Child Care Resource and Referral             |
|              | Association, with the assistance of the Department of |
|              | Human Services' Office of Child Care, offers          |
|              | information, referrals, and choices of programs       |
|              | through Rainbow Fleet. The Rainbow Fleet will provide |
|              | names of day care facilities. The phone number for    |
|              | The Rainbow Fleet is (405) 525-3111.                  |
+--------------+-------------------------------------------------------+

Continued on next page.

  -----------------------------------------------------------------------
  **Aeronautical Center Services (Continued)**

  -----------------------------------------------------------------------

+--------------+-------------------------------------------------------+
| []{#EEO      | Employees who believe they have been discriminated    |
| .            | against because of their race, color, religion, sex   |
| anchor}**EEO | (including sexual/gender harassment), national        |
| -- Civil     | origin, age, disability (physical or mental), sexual  |
| Rights**     | orientation, or reprisal may file an EEO              |
|              | discrimination complaint. Employees must consult an   |
|              | EEO counselor prior to filing a formal complaint in   |
|              | order to try to informally resolve the matter.        |
|              |                                                       |
|              | To initiate counseling under the National EEO         |
|              | Pre-complaint Process, contact the National Intake    |
|              | Unit at 1-888-WK IT OUT (1-888-954-8688) or           |
|              | 1-800-877-8339 (TTY relay service) within 45 calendar |
|              | days of the date of the matter alleged to be          |
|              | discriminatory, or in the case of a personnel action, |
|              | within 45 calendar days of its effective date. The    |
|              | duty hours of operation are from 6:30 a.m. to 6:00    |
|              | p.m. Eastern Standard Time, Monday through Friday and |
|              | via voicemail after duty hours, on weekends and       |
|              | holidays. All voicemail messages will be returned     |
|              | within 24 hours of the documented call (except for    |
|              | holidays and weekends).                               |
|              |                                                       |
|              | If you have any questions about filing a complaint,   |
|              | please contact the National Intake Unit at the number |
|              | above, or the Office of the Director, Civil Rights    |
|              | Southwest Region and Aeronautical Center, at          |
|              | 817-222-5009. The Civil Rights website can be found   |
|              | at [Office of Civil                                   |
|              | Righ                                                  |
|              | ts](https://employees.faa.gov/org/staffoffices/acr/). |
+--------------+-------------------------------------------------------+

  ----------------------- -------------------------------------------------------
  []{#ADR                 The MMAC has a mediation program for all disputes that
  .anchor}**Alternative   arise outside the EEO process called Alternative
  Dispute Resolution**    Dispute Resolution (ADR). The goal of the process is
                          not to find winners or losers, but to develop a
                          solution that is acceptable to both parties. Questions
                          regarding the program should be directed to the ADR
                          Coordinator at (817) 222-5034.

  ----------------------- -------------------------------------------------------

  --------------- -------------------------------------------------------
                  

  --------------- -------------------------------------------------------

Continued on next page.

**Aeronautical Center Services (Continued)**

+--------------+-------------------------------------------------------+
| ####         | The Bookstore is located in Building #107, next to    |
| ## Bookstore | the Credit Union. The telephone number is (405)       |
|              | 681-3513. Hours are Monday & Friday 8:30 a.m. to 3:30 |
|              | p.m.; Tuesday, Wednesday & Thursday 8:30 a.m. to 4:00 |
|              | p.m. A variety of office supplies, FAA souvenirs as   |
|              | well as many reference texts are available. Visit the |
|              | website at                                            |
|              | [http                                                 |
|              | ://www.eabookstore.com](http://www.eabookstore.com/). |
+--------------+-------------------------------------------------------+

  -------------------------- -------------------------------------------------------
  []{#EmployeesAssociation   The Aeronautical Center has an active Employees'
  .anchor}**Aeronautical     Association and welcomes all those attending training
  Center Employees'          at the Center to participate in its activities. The
  Association**              association provides discount tickets to its members
                             for select entertainment venues in Oklahoma City and
                             surrounding areas. Members also receive discounts on
                             merchandise purchased in the Bookstore.

  -------------------------- -------------------------------------------------------

  -------------------- -----------------------------------------------------------------
  []{#EAP              The EAP is an FAA-wide program for providing short-term
  .anchor}**Employee   counseling for personal problems affecting the employee or
  Assistance Program   employee's family. For additional information or to make an
  (EAP)**              off-site appointment call 1‑800-234-1327 or visit their website
                       at
                       [http://www.magellanhealth.com](http://www.magellanhealth.com/)
                       or on the MMAC Employee Services website. You do not need a
                       referral from your branch manager or instructor to use the
                       program.

  -------------------- -----------------------------------------------------------------

+-------------+---+-------------------------+---------------------------+---+
| ###### M    |   | **Outgoing Mail:**      |                           |   |
| ail Service |   |                         |                           |   |
|             |   | Official and stamped    |                           |   |
|             |   | personal mail can be    |                           |   |
|             |   | left in the Student     |                           |   |
|             |   | Services office,        |                           |   |
|             |   | Academy Building, room  |                           |   |
|             |   | 137.                    |                           |   |
+-------------+---+-------------------------+---------------------------+---+
|             | * |                         |                           |   |
|             | * |                         |                           |   |
|             | P |                         |                           |   |
|             | o |                         |                           |   |
|             | s |                         |                           |   |
|             | t |                         |                           |   |
|             | a |                         |                           |   |
|             | l |                         |                           |   |
|             | S |                         |                           |   |
|             | e |                         |                           |   |
|             | r |                         |                           |   |
|             | v |                         |                           |   |
|             | i |                         |                           |   |
|             | c |                         |                           |   |
|             | e |                         |                           |   |
|             | L |                         |                           |   |
|             | o |                         |                           |   |
|             | c |                         |                           |   |
|             | a |                         |                           |   |
|             | t |                         |                           |   |
|             | i |                         |                           |   |
|             | o |                         |                           |   |
|             | n |                         |                           |   |
|             | s |                         |                           |   |
|             | * |                         |                           |   |
|             | * |                         |                           |   |
+-------------+---+-------------------------+---------------------------+---+
|             | * |                         | **Location**              |   |
|             | * |                         |                           |   |
|             | S |                         |                           |   |
|             | e |                         |                           |   |
|             | r |                         |                           |   |
|             | v |                         |                           |   |
|             | i |                         |                           |   |
|             | c |                         |                           |   |
|             | e |                         |                           |   |
|             | * |                         |                           |   |
|             | * |                         |                           |   |
+-------------+---+-------------------------+---------------------------+---+
|             | P |                         | Near the entry of the     |   |
|             | o |                         | cafeteria.                |   |
|             | s |                         |                           |   |
|             | t |                         |                           |   |
|             | a |                         |                           |   |
|             | l |                         |                           |   |
|             | s |                         |                           |   |
|             | e |                         |                           |   |
|             | r |                         |                           |   |
|             | v |                         |                           |   |
|             | i |                         |                           |   |
|             | c |                         |                           |   |
|             | e |                         |                           |   |
|             | b |                         |                           |   |
|             | o |                         |                           |   |
|             | x |                         |                           |   |
|             | f |                         |                           |   |
|             | o |                         |                           |   |
|             | r |                         |                           |   |
|             | p |                         |                           |   |
|             | e |                         |                           |   |
|             | r |                         |                           |   |
|             | s |                         |                           |   |
|             | o |                         |                           |   |
|             | n |                         |                           |   |
|             | a |                         |                           |   |
|             | l |                         |                           |   |
|             | m |                         |                           |   |
|             | a |                         |                           |   |
|             | i |                         |                           |   |
|             | l |                         |                           |   |
+-------------+---+-------------------------+---------------------------+---+
|             | U |                         | Basement of the           |   |
|             | . |                         | Multi-Purpose Building    |   |
|             | S |                         | (MPB), room B-15.         |   |
|             | . |                         |                           |   |
|             | P |                         | Phone number is           |   |
|             | o |                         | 405-954-8639.             |   |
|             | s |                         |                           |   |
|             | t |                         | **NOTE:** The             |   |
|             | O |                         | substation's operating    |   |
|             | f |                         | hours are 8:30 a.m. to    |   |
|             | f |                         | 1:00 p.m., Monday through |   |
|             | i |                         | Friday.                   |   |
|             | c |                         |                           |   |
|             | e |                         |                           |   |
|             | S |                         |                           |   |
|             | u |                         |                           |   |
|             | b |                         |                           |   |
|             | s |                         |                           |   |
|             | t |                         |                           |   |
|             | a |                         |                           |   |
|             | t |                         |                           |   |
|             | i |                         |                           |   |
|             | o |                         |                           |   |
|             | n |                         |                           |   |
+-------------+---+-------------------------+---------------------------+---+

+--------------+-------------------------------------------------------+
|              | **Personal Correspondence:**                          |
|              |                                                       |
|              | Students temporarily assigned to the Center should    |
|              | have their personal correspondence mailed to their    |
|              | local residence address.                              |
|              |                                                       |
|              | **Official Correspondence:**                          |
|              |                                                       |
|              | Students may receive work related mail at the         |
|              | Academy. Official mail should be addressed as         |
|              | follows:                                              |
+--------------+-------------------------------------------------------+

Continued on next page.

  -----------------------------------------------------------------------
  **Aeronautical Center Services (Continued)**

  -----------------------------------------------------------------------

+--------------+-------------------------------------------------------+
| **Mail       | Your Name                                             |
| Service      |                                                       |
| (Cont.)**    | Federal Aviation Administration                       |
|              |                                                       |
|              | Mike Monroney Aeronautical Center                     |
|              |                                                       |
|              | Student Services, Academy Building, Room 137          |
|              |                                                       |
|              | Course \# \_\_\_\_\_\_\_\_\_\_\_\_\_, Class \#        |
|              | \_\_\_\_\_\_\_\_\_\_\_\_\_                            |
|              |                                                       |
|              | P.O. Box 25082                                        |
|              |                                                       |
|              | Oklahoma City, OK 73125                               |
|              |                                                       |
|              | Federal Express mail should be addressed as above     |
|              | except the street address is used rather than the     |
|              | post office box. That address is:                     |
|              |                                                       |
|              | Your Name                                             |
|              |                                                       |
|              | Federal Aviation Administration                       |
|              |                                                       |
|              | Mike Monroney Aeronautical Center                     |
|              |                                                       |
|              | Student Services, Academy Building, Room 137          |
|              |                                                       |
|              | Course \# \_\_\_\_\_\_\_\_\_\_\_\_\_\_, Class \#      |
|              | \_\_\_\_\_\_\_\_\_\_\_\_\_                            |
|              |                                                       |
|              | 6500 South MacArthur Boulevard                        |
|              |                                                       |
|              | Oklahoma City, OK 73169                               |
|              |                                                       |
|              | **NOTE**: If you do not know your course number,      |
|              | class number, building, and room number, it may be    |
|              | obtained after arrival at the Academy.                |
|              |                                                       |
|              | Upon course completion, you are permitted to mail     |
|              | **course materials** to your business address using   |
|              | FAA postage and fee-paid mailing labels. Take the     |
|              | **sealed** box to the MMAC distribution bins located  |
|              | in each of the main classroom buildings. Distribution |
|              | employees will pick up the boxes on a scheduled day.  |
|              | **The weight of each container may not exceed 25      |
|              | pounds.**                                             |
|              |                                                       |
|              | Students whose duty stations are outside the United   |
|              | States should\                                        |
|              | contact the Post Office for mailing instructions for  |
|              | customs declaration\                                  |
|              | and weights involved on items being sent outside the  |
|              | United States.                                        |
+--------------+-------------------------------------------------------+

  ------------------------ --------------------------------------------------------------------------------
  []{#HealthCenter         The Aero-Fitness Center is located in the basement of the Registry Building,
  .anchor}**Aero-Fitness   which is west of the ARB. The hours of operations of the Fitness Center are
  Health Center**          Monday through Friday from 5:30 a.m. until 7:00 p.m. and Saturday from 8:00 a.m.
                           to 12:00 p.m. For additional information or a current price listing, call the
                           Fitness Center at (405) 954-8440. The Fitness Center also has a website at [Mike
                           Monroney Aeronautical Center Employee
                           Services](https://employees.faa.gov/employee_services/regcent_services/mmac/).

  ------------------------ --------------------------------------------------------------------------------

Continued on next page.

  -----------------------------------------------------------------------
  **Aeronautical Center Services (Continued)**

  -----------------------------------------------------------------------

+--------------+-------------------------------------------------------+
| ##           | The Aeronautical Center Library is conveniently       |
| #### Library | located in the Academy Building, Room 114, in the     |
|              | breezeway between the Academy Building and the Air    |
|              | Traffic Building. Library hours are from 8:00 a.m. to |
|              | 4:30 p.m., Monday through Friday. The telephone       |
|              | number is (405) 954-2665.                             |
|              |                                                       |
|              | The collection includes books, periodicals, and       |
|              | reports on a wide range of topics to complement the   |
|              | FAA's many training programs. These include           |
|              | supervision, management, mathematics, electronics,    |
|              | and all aspects of aviation. The library has a        |
|              | variety of both general and special subject           |
|              | dictionaries, encyclopedias, and other reference      |
|              | works. Internet access is available for work-related  |
|              | projects. A paperback book exchange for your leisure  |
|              | reading is also available. Students are encouraged to |
|              | use the library freely. A professionally trained      |
|              | staff is available to assist you.                     |
+--------------+-------------------------------------------------------+

+-----------------------------------------------------------------------+
| ####### Housing                                                       |
+-----------------------------------------------------------------------+

+--------------+-------------------------------------------------------+
| ##           | To assist students with efforts to locate             |
| #### Housing | satisfactory housing, the Student Services office has |
|              | a Student Housing List that is provided as a service  |
|              | to incoming students. The housing list, including     |
|              | photos, is also included on the Internet at           |
|              | [www.academy.faa.gov](http://www.academy.faa.gov/) or |
|              | on Airway Facilities FAA Information Superhighway for |
|              | Training (FIST).                                      |
|              |                                                       |
|              | Selecting suitable quarters is the responsibility of  |
|              | the student. If you are bringing a pet, remember to   |
|              | make arrangements prior to arrival in Oklahoma City.  |
+--------------+-------------------------------------------------------+

  --------------------- -------------------------------------------------------
  []{#LongTerm          We recommend students carefully read all lease
  .anchor}**Long-Term   agreements prior to committing themselves. Since your
  Housing**             basic assignment may be terminated or a succeeding
                        class canceled, an agreement should be arranged with
                        the landlord, if possible, that any advanced payment
                        will be returned if this assignment terminates early
                        under circumstances beyond your control.

  --------------------- -------------------------------------------------------

+--------------+-------------------------------------------------------+
| []{#Change   | It is necessary for all students to keep the Academy  |
| .anc         | advised of their local place of residence. The        |
| hor}**Change | student must provide this information on the Academy  |
| of           | Student Information form when starting a new class.   |
| Residence**  |                                                       |
|              | **Any change of local, duty, or emergency address     |
|              | while at the Aeronautical Center should be reported   |
|              | to your instructor.**                                 |
+--------------+-------------------------------------------------------+

+-----------------------------------------------------------------------+
| ####### Transportation and Parking                                    |
+-----------------------------------------------------------------------+

+--------------+-------------------------------------------------------+
| ###### Tr    | The Academy provides contract transportation services |
| ansportation | for Academy students while in training at Oklahoma    |
|              | City. This service is limited to transportation to    |
|              | and from the student's place of residence at housing  |
|              | facilities (hotels and apartments) on the van         |
|              | schedule. Transportation to and from the airport is   |
|              | not included in this service and should be arranged   |
|              | separately.                                           |
|              |                                                       |
|              | Transport of student luggage on the final day of      |
|              | class is not available due to the lack of secured     |
|              | storage for personal luggage at the Academy.          |
|              |                                                       |
|              | Please review the current schedule for times of       |
|              | arrival and departures. Schedules are maintained in   |
|              | Student Services, on FIST, or                         |
|              | [www.academy.faa.gov](http://www.academy.faa.gov/).   |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| ###### Ac    | All students must register vehicles by filling out    |
| cess to MMAC | the requested information on the Academy Student      |
|              | Information form. Display the MMAC numbered parking   |
|              | permit on the driver's side dashboard of the          |
|              | registered vehicle.                                   |
|              |                                                       |
|              | All individuals must provide an approved Department   |
|              | of Transportation photograph identification to the    |
|              | guard force prior to entering the Aeronautical        |
|              | Center. All vehicles must be identified by approved   |
|              | Department of Transportation media.                   |
|              |                                                       |
|              | The entrances of the Aeronautical Center have been    |
|              | closed to the general public. Guard gates are located |
|              | on the West side of the Campus at the intersection of |
|              | S. Regina and Mike Monroney Blvd. And at the south    |
|              | end of the campus just North of the intersection of   |
|              | MacArthur Boulevard and S.W. 74th Street. The West    |
|              | guard gate will be open 24‑hours a day, 7 days a      |
|              | week. The South gate is open from 5:30 a.m. to 7:30   |
|              | p.m., Monday through Friday, except Federal holidays. |
|              |                                                       |
|              | **NOTE**: Students with a Mike Monroney Aeronautical  |
|              | Center (MMAC) temporary parking permit may use either |
|              | entrance to access the Aeronautical Center. A parking |
|              | permit must be placed on the driver's side dashboard  |
|              | of the vehicle, and it should remain there at all     |
|              | times while on the MMAC. Students who enroll late,    |
|              | etc, should go to the Visitors Center upon arrival at |
|              | the Aeronautical Center. Students should be prepared  |
|              | to present travel orders, proof of vehicle insurance, |
|              | and FAA identification badge at the gate.             |
+--------------+-------------------------------------------------------+

Continued on next page.

  -----------------------------------------------------------------------
  **Transportation and Parking (Continued)**

  -----------------------------------------------------------------------

+--------------+-------------------------------------------------------+
| []{#Parking  | Parking facilities are provided for your benefit, the |
| .anchor      | FAA assumes no liability for your vehicle while it is |
| }**Parking** | parked here. If you do experience a loss while your   |
|              | personally owned vehicle is parked at the             |
|              | Aeronautical Center, it is your responsibility to:    |
|              |                                                       |
|              | -   Immediately report it to the Security Guards      |
|              |     at (405) 954-4566.                                |
|              |                                                       |
|              | -   Complete and submit AC Form 1600-5, Report of     |
|              |     Missing/Stolen/Damaged Property, to the Servicing |
|              |     Security Element. (AMC-700), HQ, Rm, 321, (405)   |
|              |     954-3212 or 7629.                                 |
|              |                                                       |
|              | -   File a police report with the Oklahoma City       |
|              |     Police.                                           |
|              |                                                       |
|              | Students shall:                                       |
|              |                                                       |
|              | -   Park over-sized vehicles (motor homes, etc.) in   |
|              |     outlying areas.                                   |
|              |                                                       |
|              | -   Pedestrians should use the crosswalks when        |
|              |     crossing streets.                                 |
|              |                                                       |
|              | Notices of violations are issued in the form of       |
|              | written citations. Offenders are subject to           |
|              | appropriate disciplinary action.                      |
+--------------+-------------------------------------------------------+

  ------------------------ -------------------------------------------------------
  []{#HandicappedParking   Physically disabled students with mobility restrictions
  .anchor}**Handicapped    who require a special parking space should contact the
  Parking**                Student Services office prior to arrival and inform
                           them of your needs.

  ------------------------ -------------------------------------------------------

  --------------- -------------------------------------------------------
                  

  --------------- -------------------------------------------------------

  --------------- -------------------------------------------------------
                  

  --------------- -------------------------------------------------------

  -----------------------------------------------------------------------
  []{#MedicalAssistance .anchor}**Medical Assistance**

  -----------------------------------------------------------------------

  ---------------------- -------------------------------------------------------
  []{#Accidents          Notify your instructor or course coordinator/manager of
  .anchor}**Accidents,   any accident, illness, injury, or hazardous condition
  Illness and Injury**   you encounter while in training status. Proper
                         documentation cannot be accomplished unless your
                         instructors are aware of injuries and accidents
                         occurring while on travel status which subsequently may
                         determine sick leave use versus continuation of pay
                         "traumatic" leave.

  ---------------------- -------------------------------------------------------

+--------------+-------------------------------------------------------+
| []{          | Treatment of illness or injuries may be obtained as   |
| #Medicalcare | follows:                                              |
| .anch        |                                                       |
| or}**Medical | -   During duty hours\                                |
| Care**       |     \                                                 |
|              |     The MMAC Civil Aerospace Medical Institute (CAMI) |
|              |     Clinic is available to treat on-job injuries,     |
|              |     illness, and provide general medical care,        |
|              |     similar to your own family physician or urgent    |
|              |     care facility. There are no fees for these        |
|              |     services. To utilize these services, your         |
|              |     instructor or course coordinator/manager may use  |
|              |     form AC 3900-8, Medical Services Request, to      |
|              |     refer you to the Clinic. The Clinic is located in |
|              |     Room 104 of the CAMI Building (Bldg. 13). Medical |
|              |     personnel are on duty between the hours of 8:30   |
|              |     a.m. -- 12 noon and 1 p.m. -- 4 p.m., Monday      |
|              |     through Friday, except on federal holidays. The   |
|              |     clinic is staffed with physicians, registered     |
|              |     nurses and support personnel who are able to      |
|              |     treat most routine illnesses and injuries.        |
|              |     Outpatient services are provided to students to   |
|              |     encourage early medical management of illnesses   |
|              |     and injuries -- with emphasis on returning        |
|              |     students to class quickly. Students with          |
|              |     conditions beyond the clinic capability will be   |
|              |     referred to community providers for interim care. |
|              |     For any questions regarding clinical services     |
|              |     call (405) 954-3711.                              |
|              |                                                       |
|              | ```{=html}                                            |
|              | <!-- -->                                              |
|              | ```                                                   |
|              | -   On-the Job Injuries - Federal Employees           |
|              |                                                       |
|              | > Students may seek care from CAMI Clinic or may      |
|              | > choose a community provider. Your instructor or     |
|              | > course coordinator/manager, may use form AC 3900-8, |
|              | > Medical Services Request, to refer you to the CAMI  |
|              | > Clinic, room 104, CAMI Building or provide you with |
|              | > a DOL CA-16 should you request care from a local    |
|              | > provider. Students on temporary detail for training |
|              | > purposes are considered to be in travel status.     |
|              | > Federal employees in travel status are generally    |
|              | > protected by the provisions of the Federal          |
|              | > Employees' Compensation Act (FECA), including       |
|              | > necessary medical treatment and hospitalization for |
|              | > accidents and injuries. However, the fact an        |
|              | > employee is in travel status does not guarantee     |
|              | > he/she is protected under the Act for injuries      |
|              | > sustained under any and all circumstances. The      |
|              | > office of Workers' Compensation administers the Act |
|              | > and has basic guidelines for compliance at the DOL  |
|              | > website:                                            |
|              | >                                                     |
|              | > Continued on next page.                             |
|              | >                                                     |
|              | > The Office of Workers' Compensation that            |
|              | > administers the Act and has basic guidelines for    |
|              | > compliance at the DOL website:                      |
|              | >                                                     |
|              | > . Each claim is adjudicated in the light of the     |
|              | > particular circumstances involved.                  |
|              | >                                                     |
|              | > Students and their instructors are responsible for  |
|              | > completion of DOL CA-1, Federal Employee's Notice   |
|              | > of Traumatic Injury available at                    |
|              | > <h                                                  |
|              | ttp://www.dol.gov/esa/owcp/regs/compliance/ca-1.pdf>. |
|              | > This notice is forwarded to AHP-500, FAA National   |
|              | > Workers Compensation Team, fax (202) 493-4140.      |
|              | > Program Consultants are assigned by alphabet and    |
|              | > contact information is available through student    |
|              | > services. Additionally a MMAC mishap report is      |
|              | > required. It is available at: [Feds Form:           |
|              | > A                                                   |
|              | C3900-11](http://feds.faa.gov/form_info.asp?id=4209). |
|              | > Failure to promptly report accidents, both to       |
|              | > instructors and supervisors, and file claim in a    |
|              | > timely manner may jeopardize payment of claims or   |
|              | > require explanations to acquire benefits.           |
|              |                                                       |
|              | **Non-Job Related:** For off duty or after hours      |
|              | care, the student may choose to seek assistance       |
|              | immediately rather than wait for CAMI Clinic hours.   |
|              | CAMI Clinic is unable to provide care to dependents   |
|              | unless they are also FAA employees/students.          |
|              |                                                       |
|              | **Non-Emergencies**: Make an appointment with a       |
|              | physician, dentist, or other care provider, or visit  |
|              | an AM/PM -- Urgent Care Clinic just\                  |
|              | as you would if you were at home. Students should be  |
|              | sure to advise their instructor if they are going to  |
|              | be absent from class. Remember to inquire in advance  |
|              | if the physician or facility accepts your insurance   |
|              | and what payment arrangements are necessary.\         |
|              | \                                                     |
|              | **Emergencies (Day or Night)**: It is recommended you |
|              | go to the nearest hospital emergency room. Below is a |
|              | list of hospital emergency rooms.                     |
|              |                                                       |
|              | If related to an accident, report to an instructor as |
|              | soon as possible for accident reporting as noted      |
|              | previously.                                           |
|              |                                                       |
|              | **NOTE:** Students must provide their own             |
|              | transportation to CAMI or other medical facilities.   |
|              |                                                       |
|              | **HOSPITAL EMERGENCY ROOMS**:                         |
+--------------+-------------------------------------------------------+

[]{#SafetyandSecurity .anchor}

+--------------+-------------------------------------------------------+
| **Id         | All students and employees at the Academy are         |
| entification | required to have their FAA identification             |
| Badge**      | (ID)/Personal Identification Verification (VIP)       |
|              | visible at all times while at the Aeronautical        |
|              | Center. The badge should be worn on the outer         |
|              | clothing above the waist and below the neck. If you   |
|              | need a clip or chain to display your ID/VIP, contact  |
|              | your instructor or Student Services.                  |
|              |                                                       |
|              | If a student needs a temporary ID, contact the        |
|              | Student Services office in the Academy Building, Room |
|              | 137. A copy of your travel orders and picture ID are  |
|              | required.                                             |
+--------------+-------------------------------------------------------+

  -----------------------------------------------------------------------
  **Safety and Security at MMAC**

  -----------------------------------------------------------------------

+--------------+-------------------------------------------------------+
| []{#Secur    | A private, uniformed security guard force has the     |
| itybuildings | responsibility of enforcing local rules and           |
| .ancho       | regulations of the Aeronautical Center. It is the     |
| r}**Security | responsibility of students and employees to cooperate |
| of           | with the guards in protecting Government property and |
| Buildings**  | facilities. The guards are authorized to ask          |
|              | questions and make requests of students and employees |
|              | in the performance of their duties. During            |
|              | other-than-normal duty hours, all buildings are       |
|              | locked.                                               |
|              |                                                       |
|              | Access to any building for any reason other than a    |
|              | regularly scheduled class should be coordinated with  |
|              | your instructor. Please report suspicious people or   |
|              | activities to your instructor and/or MMAC security    |
|              | personnel.                                            |
|              |                                                       |
|              | All personal items are the responsibility of the      |
|              | owners and should not be left unattended in buildings |
|              | or classrooms or in unsecured vehicles.               |
+--------------+-------------------------------------------------------+

  ------------------- -------------------------------------------------------
  []{#Weapons         The MMAC is a leased Federal facility. Federal law
  .anchor}**Weapons   prohibits possession of a firearm or other dangerous
  on the MMAC**       weapon in or on a Federal facility.

  ------------------- -------------------------------------------------------

Continued on next page.

**Safety and Security at MMAC (Continued)**

+--------------+-------------------------------------------------------+
| []{          | AC Order 1600.21H**,** Chapter 11, Paragraph 11-22    |
| #Photographs |                                                       |
| .anchor}**P  | Photography by AMC-700 personnel in conjunction with  |
| hotographs** | their official duties is allowed. Photography for     |
|              | news, advertising, or commercial purposes is strictly |
|              | prohibited without the consent of the Manager, Public |
|              | Affairs, AMC-5 or higher authority. Except where      |
|              | security orders prohibit it, photographs may be taken |
|              | in MMAC buildings in public areas such as entrances,  |
|              | lobbies, foyers corridors, auditoriums, etc., when    |
|              | approved by the organizational manager and does not   |
|              | require the coordination and approval of AMC-5.       |
|              | Photography is strictly prohibited in closed and      |
|              | restricted areas as well as areas that depict the     |
|              | location of Security Systems, CCTV cameras and        |
|              | monitors, intrusion detections systems, and alarm     |
|              | monitoring equipment. Additionally, photography is    |
|              | strictly prohibited in Computer Rooms or any other    |
|              | locations that facility management deems as sensitive |
|              | areas.                                                |
|              |                                                       |
|              | Escort officials will be responsible to ensure their  |
|              | visitors understand and comply with MMAC photography  |
|              | requirements. Whenever unauthorized photography is    |
|              | observed it shall be reported to the MMAC security    |
|              | guards.                                               |
+--------------+-------------------------------------------------------+

  -----------------------------------------------------------------------
  []{#Weather .anchor}**Weather Information**

  -----------------------------------------------------------------------

+--------------+-------------------------------------------------------+
| [            | Please Review the FAA Academy Emergency Readiness     |
| ]{#Hazardous | Plan for specific information regarding hazardous     |
| .anchor      | weather in Oklahoma City.                             |
| }**Hazardous |                                                       |
| Weather**    | The following radio or TV stations provide updates    |
|              | during hazardous weather and announcements as to the  |
|              | status of the Aeronautical Center:                    |
+--------------+-------------------------------------------------------+

WKY -- AM 930 Khz

KOMA -- AM 1520 Khz

KTOK -- AM 1000 Khz

KFOR -- TV Channel 4

KOCO -- TV Channel 5

KWTV --TV Channel 9

Aeronautical Center Status 954-0040

  -----------------------------------------------------------------------
  []{#TelephoneNumbers .anchor}**Important Telephone Numbers**

  -----------------------------------------------------------------------

**Emergency (MMAC Phone) 911**

**Emergency (Cell Phone) 954-3444**

If an Aeronautical Center phone is available, you can dial either
**4-3444** [or]{.underline} **911**.

If you are using a cellular phone, you must dial **(405) 954-3444**.

**The security guard dispatcher will answer the call. This extension is
available 24 hours a day. Its use is restricted to only emergency
calls**.

ALL EMERGENCY CALLS MUST GO THROUGH THE SECURITY GUARD DISPATCHER TO
ENSURE EMERGENCY VEHICLES ARE MET AT THE ENTRANCE GATE, CLEARED, AND
ESCORTED TO THE EMERGENCY LOCATION.

Aeronautical Center (Duty Officer) 954-3583

Aeronautical Center (Guard Station) 954-4566

Bookstore 681-3513

CAMI 954-3711

Center Closure Information (Voice Mail Box) 954-0040

Credit Union 682-1990

Day Care Center 954-4901

EAP (national) 800-234-1EAP

EEO/Civil Rights 954-4381

International Training Division (AMA-800) 954-3508

Post Office 954-8639

PAACE 954-3685

PASS (Red River SMO Representative) 798-2000

Student Services 954-3923

Travel Branch (AMZ-130) 954-9453

> American Express (travel
> arrangements)\............................800-423-7458

Area Hospitals \-- (see Medical Assistance)

Oklahoma City Police 297-1000

Oklahoma Highway Patrol (road conditions) 425-2385

Oklahoma City Fire Department 297-3439

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