**ROSS Subordinate Swap Out Procedures**

***For all ROSS Resource orders that use***

***rosters or configurations to FILL the ROSS request***

**Goal**: To standardize all crew replacements or swap-outs for ROSS
Resource orders that have been FILLED using a roster or a configuration
when filling the original request. This procedure is specifically for
all Equipment, Aircraft, Helicopter modules orders. This procedure can
be used for individual crew member swap outs but if the entire crew is
being replace, a new Crew order must be created and FILLED.

**Background**: With the increased functionality of ROSS including the
ability to order replacement crew members for Engines, Helicopter
modules, and other ROSS Resource orders that have been FILLED originally
using a Master Roster or a Configuration. These subordinate replacement
requests can be created at the dispatch center where the Incident is
being dispatch from and those replacement subordinate requests can be
sent directly to the filling dispatch center where the resource
originally came from.

Due to a significant "bug" within the ROSS subordinate ordering process,
a "work-around" is needed to ensure that the subordinate request is
created correctly to be placed directly to the filling dispatch center.
The following procedures show the entire process of creating these
replacement subordinate requests as well as the current work-around fix.
This "bug" is scheduled to be fixed with the next ROSS release.

**Eastern Area Standard**: All resources that are FILLED using a Roster
or a Configuration that need to have replacement crew members sent to
the resource will follow the procedures as laid out below. The
subordinate requests need to be created by the dispatch center that is
currently dispatching the resource. The following examples of resource
items should always be FILLED by a roster or configuration: Engines &
Helicopter Modules. In addition, other Equipment & Aircraft resource
requests, if ordered with a configuration, should always be FILLED with
a configuration.

**Procedures**:

A.  ***Resource's FILLING Dispatch Center***

> The FILLING Dispatch Center must work with the dispatch center where
> the resource currently is assigned to. Normally, this is the same as
> the ORDERING Dispatch Center, but when a replacement crew order needs
> to be created, review the ROSS Request Status and / or the Resource's
> Assignment History to check to see where the CURRENT Dispatch Center
> is.
>
> The FILLING Dispatch Center, once informed that a crew replacement is
> to ocurr, should verify that the following information is passed on to
> the CURRENT Dispatch Center:
>
> The replacement crew member's Name
>
> The replacement crew member's Home Unit Provider ID
>
> The replacement crew member's Home Dispatch Center
>
> The replacement crew member's position code (mnemonic)
>
> The resource's original request number
>
> The planned "Date Needed"
>
> Contact names and phone numbers for the FILLING Dispatch Center
>
> The FILLING Dispatch Center should also ensure that the ROSS Resource
> Status record for each of the replacement crew members is "AVAILABLE
> LOCALLY".

B.  ***Resource's CURRENT Dispatch Center***

> In order to process the replacement crew request, the Dispatch Center
> where the Resource is currently assigned to must go into the Incident
> Resource Screen and find the Resource on which the replacement
> subordinate request is to be created.
>
> ![](media/image1.png){width="5.997916666666667in"
> height="4.909722222222222in"}
>
> After selecting the resource which will have the subordinate requests
> created on, choose the \<**ACTION**\> button and click on \<**ADD
> SUBORDINATE REQUEST**\>.
>
> ![](media/image2.png){width="5.993055555555555in"
> height="1.8270833333333334in"}
>
> The "Create Subordinate Request" screen will appear. The screen has 3
> tabs -- **CATALOG, REQUEST, REQUEST(S) CREATED**. The first tab that
> appears when the "Create Subordinate Request" screen appears is the
> **CATALOG** tab. The dispatcher should select the Overhead Position
> and Job Code for the replacement subordinate resource. Select the
> correct Catalog Item. Click on the **REQUEST** tab when finished with
> entering the **CATALOG** info.
>
> ![](media/image3.png){width="5.833333333333333in" height="4.5in"}
>
> The "***BUG***" is the following screen shot -- the "**SELECT
> PLACEMENT**" options are disabled. Because of this, if the \<PLUS\>
> key is pressed, then this subordinate request is created and PLACED in
> the Pending screen of the CURRENT Dispatch Center. This is
> ***incorrect***! The subordinate request should be created and PLACED
> to the Pending screen of the FILLING Dispatch Center
>
> ![](media/image4.png){width="5.791666666666667in" height="7.5625in"}
>
> The "***Work-Around***" is very easy. All the dispatcher needs to do,
> is to reselect the **CATALOG** tab, re-filter on the position code.
>
> ![](media/image5.png){width="5.791666666666667in"
> height="2.990972222222222in"}
>
> Re-select the **REQUEST** tab. The "**SELECT PLACEMENT**" options
> should now be active and the default radio button choice should be
> "Place Directly with FILLING Organization".
>
> ![](media/image6.png){width="5.833333333333333in"
> height="4.376388888888889in"}
>
> Once the CURRENT Dispatch Center finish completing the "**REQUEST**"
> tab information (Date Needed, Name Request, Request Contact, Special
> Needs, any other instructions, etc), and when the dispatcher clicks
> the \<PLUS\> key, this subordinate replacement request will be PLACE
> directly to the FILLING Dispatch Center's Pending screen where the
> FILLING Dispatch Center can complete the FILL process, enter the
> travel itinerary for the replacement resource and the replacement
> process is completed.