> **U. S. Department of Housing and Urban Development**

Washington, D.C. **20410-8000**

March 29, 1999

OFFICE OF THE ASSISTANT SECRETARY

FOR HOUSING-FEDERAL HOUSING COMMISSIONER

**MORTGAGEE LETTER** 99-14

**TO:** **ALL APPROVED MORTGAGEES**

**SUBJECT:** **Single Family Real Estate Owned (Property Disposition)
National Management and Marketing Contracts**

**This** **Mortgagee Letter replaces Mortgagee Letter 99-5 dated
February 22, 1999 and provides updated information regarding the
management and marketing contractors\' addresses and applicable
telephone numbers.**

The Department of Housing and Urban Development has entered into
contracts for the management and marketing of its acquired family
properties. The geographic service area covered by each contractor,
their mailing addresses, internet mailing addresses and telephone
numbers are as follows:

> Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and
> Vermont will be covered by:
>
> CitiWest Properties
>
> 330 Main Street
>
> Hartford, CT 06106-1866
>
> PHONE: (860) 244-2783
>
> FAX: (860) 244-2798
>
> EMAIL ADDRESS: hartford@citiwestinc.com
>
> Ohio and Michigan will be covered by:
>
> Intown Management Group, LLC
>
> 2200 Byberry Road, Suite 100
>
> Hatboro, PA 19040-3738
>
> PHONE: (215) 293-9990
>
> FAX: (215) 293-9991
>
> EMAIL ADDRESS: robertracciatti@imghomes.com

New York, New Jersey, Pennsylvania and Delaware will be covered by:

> Intown Management Group, LLC
>
> 2200 Byberry Road, Suite 100
>
> Hatboro, PA 19040-3738
>
> PHONE: (215) 293-9990
>
> FAX: (215) 293-9991
>
> EMAIL ADDRESS: robertracciatti@imghomes.com

Maryland, the District of Columbia, Virginia and West Virginia will be
covered by:

> Intown Management Group, LLC
>
> 2200 Byberry Road, Suite 100
>
> Hatboro, PA 19040-3738
>
> PHONE: (215) 293-9990
>
> FAX: (215) 293-9991
>
> EMAIL ADDRESS:

Illinois, Indiana, Kentucky and Tennessee will be covered by:

> Intown Management Group, LLC
>
> 5950 Live Oak Parkway, Suite 300
>
> Norcross, GA 30093
>
> PHONE: (770) 446-9541
>
> FAX: (770) 446-8901
>
> EMAIL ADDRESS: patrickgraeser@imghomes.com

Alabama, Georgia, Mississippi, North Carolina and South Carolina will be
covered by:

> Intown Management Group, LLC
>
> 5950 Live Oak Parkway, Suite 300
>
> Norcross, GA 30093
>
> PHONE: (770) 446-9541
>
> FAX: (770) 446-8901
>
> EMAIL ADDRESS: patrickgraeser@imghomes.com

Florida, Puerto Rico and the Virgin Islands will be covered by:

> Southeast Alliance of Foreclosure Specialists
>
> 3280 Point Parkway, Suite 1000
>
> Atlanta, GA 30092
>
> PHONE: (678) 832-1000
>
> FAX: (678) 832-1015
>
> EMAIL ADDRESS: mhardiman@firstpreston.com

2

Colorado, South Dakota, Wyoming, New Mexico, Texas and Utah will be
covered by:

> First Preston Foreclosure Specialists
>
> 12240 Inwood Road, Suite 400
>
> Dallas, TX 75244
>
> PHONE: (972) 788-1100
>
> FAX: (972) 392-0635
>
> EMAIL ADDRESS: renglish@firstpreston.com

Montana, North Dakota, Minnesota, Wisconsin, Iowa and Nebraska will be
covered by:

> Intown Management Group, LLC
>
> 2460 W. 26th Avenue, Suite 280C
>
> Denver, CO 80211
>
> PHONE: (303) 336-9628
>
> FAX: (303) 336-9624
>
> EMAIL ADDRESS: kathrynstephans@imghomes.com

Kansas, Missouri, Arkansas, Oklahoma and Louisiana will be covered by:

> First Preston Foreclosure Specialists
>
> 1888 Sherman Street, Suite 375
>
> Denver, CO 80203
>
> PHONE: (303) 830-0777
>
> FAX: (303) 830-1003
>
> EMAIL ADDRESS: lbrown@firstpreston.com
>
> The California counties of Inyo, Mono, Orange, Riverside, San
> Bernardino, Los Angeles, San Luis Obispo, Santa Barbara, Ventura,
> Imperial and San Diego will be covered by:
>
> Golden Feather Realty Services
>
> 2500 Michelson, Suite 100
>
> Irvine, CA 92612
>
> PHONE: (949) 477-6300
>
> FAX: (949) 477-2225
>
> EMAIL ADDRESS: newareal@goldenfeather.com
>
> **Preservation and protection requests and extensions of time**
> **requests should be sent to:**
>
> Golden Feather Realty Services
>
> 3101 W. Peoria Avenue, Suite 101
>
> Phoenix, AZ 85029
>
> PHONE: (602) 548-0084
>
> FAX: (602) 548-0911
>
> EMAIL ADDRESS: pandp@goldenfeather.com

3

> The **California** counties of Merced, Kern, Tulare, King, Fresno,
> Madera, Mariposa, Stanislaus, Alameda, Contra Costa, Del Norte,
> Humboldt, Lake, Marin, Mendocino, Monterey, Napa, San Benito, Santa
> Clara, San Francisco, San Mateo, Santa Cruz, Solano, Sonoma, Alpine,
> Amador, Butte, Calaveras, Colusa, El Dorado, Glenn, Lassen, Modoc,
> Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra,
> Siskiyou, Sutter, Tehama, Trinity, Tuolumne, Yolo, Yuba; and, the
> **Nevada** counties of Northern Nye, Pershing, Storey, Washoe, White
> Pine, Mineral, Lyon, Lander, Humboldt, Eureka, Esmerelda, Elko,
> Douglas, Churchill and Carson City will be covered by:
>
> Golden Feather Realty Services
>
> 1600 Sacramento Inn Way, Suite 220
>
> Sacramento, CA 95815
>
> PHONE: (916) 922-2262
>
> FAX: (916) 922-8009
>
> EMAIL ADDRESS: newarea2@goldenfeather.com
>
> **Preservation and protection requests and extensions of time**
> **requests should be sent to:**
>
> Golden Feather Realty Services
>
> 3101 W. Peoria Avenue, Suite 101
>
> Phoenix, AZ 85029
>
> PHONE: (602) 548-0084
>
> FAX: (602) 548-0911

EMAIL ADDRESS: pandp@goldenfeather.com

Idaho, Oregon and Washington will be covered by:

> Intown Management Group, LLC
>
> 6850 Brockton Avenue, Suite 215
>
> Riverside, CA 92506
>
> PHONE: (909) 274-0143
>
> FAX: (909) 274-9831
>
> EMAIL ADDRESS: jackiesanchez@imghomes.com

Arizona and the Nevada counties of Southern Nye, Clark and Lincoln will
be covered by:

> First Preston Foreclosure Specialists
>
> 1520 Nutmeg Place, Suite 112
>
> Costa Mesa, CA 92626
>
> PHONE: (714) 241-1096
>
> FAX: (714) 241-1051
>
> E-mail: dsears@firstpreston.com

4

Hawaii will be covered by:

> PEMCO, Ltd.
>
> 1600 Kapiolani Boulevard, Suite 1130
>
> Honolulu, HI 96814
>
> PHONE: (808) 949-0414
>
> FAX: (808) 955-0414
>
> EMAIL ADDRESS: PEMCOLTD@aol.com
>
> Alaska will be covered by:
>
> Michaelson, Connor, & Boul
>
> 5151 Oceanus Drive, Suite 108
>
> Huntington Beach, CA 92649
>
> PHONE: (714) 379-7222
>
> FAX: (714) 379-7215
>
> EMAIL ADDRESS: joanheid@earthlink.net

The above mentioned contractors will begin performing the management and
marketing tasks formerly performed by local office HUD staff or
management and marketing contractors on March 29, 1999. Accordingly, the
processes and issues identified below affect approved mortgagees as they
relate to foreclosure and filing claims with the Department. Mortgagees
must modify all appropriate procedures, processes, letters, etc., to
substitute the contractor in the place of the local HUD offices listed
above for each of the areas below:

> 1\. Occupied conveyance procedures (correspondence includes but is not
> limited to the Notice of Pending Acquisition).
>
> 2\. Preservation and protection issues such as requests to exceed
> maximum allowable limits, demolition notices issued by cities or
> states, etc.
>
> 3\. Filing of claims. In addition to mailing the claim forms, title
> evidence, keys, etc. to the contractors, notify the contractor via
> electronic mail of the property conveyance on the date the deed is
> filed for record. [1]{.underline}/
>
> 4\. Extensions of time for conveying title to HUD and for submitting
> title evidence, fiscal data (Parts B, C, and D of the form HUD-27011)
> and supplemental claims on conveyances.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

[1]{.underline}/ The original claims for insurance benefits (form
HUD-27011) shall continue to be forwarded to HUD Headquarters. The
appropriate copies formerly sent to the local HUD offices shall be
forwarded to the appropriate contractors.

> 5

5\. Title Evidence which includes deed and title insurance information.

> 6\. Conveyance of damaged properties.

In addition to the above areas identified, mortgagees are instructed to
send all routine correspondence normally provided to the local HUD
offices to the applicable management and marketing contractors
identified previously.

Requests for extensions of time to ***initiate foreclosure*** shall be
forwarded to the Department\'s Oklahoma City Servicing Office. The
mailing address is as follows:

> U.S. Department of Housing and Urban Development
>
> Servicing and Loss Mitigation Division
>
> 500 W. Main Street, Suite 400
>
> Oklahoma City, OK 73102
>
> PHONE: (888) 297-8685
>
> FAX: (405) 553-7405

Mortgagees must take the appropriate steps to effect this change
immediately. If there are any questions concerning this Mortgagee
Letter, please contact your Homeownership Centers in:

Philadelphia 1-800-440-8647

Atlanta 1-888-696-4687

Denver 1-800-543-9378

Santa Ana 1-888-827-5605

Sincerely,

> William C. Apgar
>
> Assistant Secretary for Housing -
>
> Federal Housing Commissioner

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