**LIVE ANIMAL INCIDENT REPORT -- REDACTED**

+-------------------------+--------------------------------------------+
| Cargo Incident Report   | 1208-1                                     |
| \#                      |                                            |
+-------------------------+--------------------------------------------+
| **Type:**               | Death                                      |
+-------------------------+--------------------------------------------+
| **Date of Incident:**   | November 14, 2008                          |
+-------------------------+--------------------------------------------+
| **Location:**           | MNL                                        |
+-------------------------+--------------------------------------------+
| **Routing:**            | NW 1447 Norfolk -- Detroit                 |
|                         |                                            |
|                         | NW 71 Detroit -- Manila, Philippines       |
+-------------------------+--------------------------------------------+
| **AWB:**                | 012 ORF 42901294                           |
+-------------------------+--------------------------------------------+
| **Description of        | Death                                      |
| Animal:**               |                                            |
+-------------------------+--------------------------------------------+
| **Description of        | On arrival at Manila local Animal          |
| Incident:**             | Quarantine officials noted that one of the |
|                         | two parrots in kennel was deceased.        |
|                         |                                            |
|                         | No problems were observed with either      |
|                         | parrot during initial acceptance at        |
|                         | Norfolk and while on the ground at         |
|                         | Detroit.                                   |
+-------------------------+--------------------------------------------+
| **Cause of the          | The cause of death is unknown; a necropsy  |
| Incident:**             | was not performed on the animal.           |
|                         |                                            |
|                         | The customer shipped two African Grey      |
|                         | Parrots in the same IATA-compliant kennel. |
|                         | The other parrot arrived healthy and       |
|                         | without incident.                          |
+-------------------------+--------------------------------------------+
| **Corrective Action     | None. The cause of death is unknown.       |
| Taken:**                |                                            |
+-------------------------+--------------------------------------------+

**LIVE ANIMAL INCIDENT REPORT - Redacted**

+--------------------------+-------------------------------------------+
| Priority Pet Incident    |                                           |
| Report                   |                                           |
+--------------------------+-------------------------------------------+
| **Type:**                | Alleged Injury                            |
+--------------------------+-------------------------------------------+
| **Date/Time of           | 11/20/2008 Approx 1500                    |
| Incident:**              |                                           |
+--------------------------+-------------------------------------------+
| **Location:**            | FSD                                       |
+--------------------------+-------------------------------------------+
| **Routing:**             | AEX-MEM-MSP-FSD                           |
+--------------------------+-------------------------------------------+
| **AWB:**                 | Not applicable                            |
+--------------------------+-------------------------------------------+
| **Shipper / Owner /      |                                           |
| Guardian:**              |                                           |
+--------------------------+-------------------------------------------+
| **Consignee:**           | Not applicable                            |
+--------------------------+-------------------------------------------+
| **Description of         | Yellow Labrador retreiver-3 years         |
| Animal:**                | old-\"Lillie\" 67lbs                      |
+--------------------------+-------------------------------------------+
| **Description of         | Passenger account: Dog traveled to FSD to |
| Incident:**              | hunt pheasant for first time. On arrival  |
|                          | FSD, customer noticed water tray was      |
|                          | frozen and was concerned dog may have     |
|                          | been frost bitten enroute. Dog hunted for |
|                          | 4 days in snow flushing pheasant. Day     |
|                          | after returning home (6 days later) dog   |
|                          | was sick and could not get up. Vet        |
|                          | advised that dog had impacted colon and   |
|                          | that spleen was 1.5x normal size. Vet     |
|                          | gave enema and reported that lab work did |
|                          | not lead to any specific course of        |
|                          | treatment.                                |
+--------------------------+-------------------------------------------+
| **Cause of the           | Undetermined if transport related.        |
| Incident:**              |                                           |
+--------------------------+-------------------------------------------+
| **Corrective Action      | Reminder to MSP Priority Pet Staff to     |
| Taken:**                 | adhere advisory sticker\* to kennel when  |
|                          | frozen water tray is added.               |
|                          |                                           |
|                          | \*NW Form #8-A920 "Your pet has been      |
|                          | carefully attended to by Northwest        |
|                          | Airlines' Priority Pet Staff. A frozen    |
|                          | water tray was added to this kennel to    |
|                          | prevent spillage during takeoff and to    |
|                          | ensure that your pet had water available  |
|                          | throughout the flight."                   |
+--------------------------+-------------------------------------------+
|                          |                                           |
+--------------------------+-------------------------------------------+