**EXHIBIT B**

**GLACIER BAY LODGE AND TOURS**

**OPERATING PLAN**

**Revision: June 5, 2006**

INTRODUCTION

[Definitions and Abbreviations 1](#__RefHeading___Toc73932002)

[General Operating Standards and Requirements
3](#__RefHeading___Toc73932003)

[Specific Operating Standards And Requirements
8](#__RefHeading___Toc73932004)

[Concessioner Reporting Requirements 17](#__RefHeading___Toc73932005)

[Utility Responsibility 19](#__RefHeading___Toc73932006)

[Risk Management 20](#__RefHeading___Toc73932007)

[Security and Emergency Services 20](#__RefHeading___Toc73932008)

[Public Relations 22](#__RefHeading___Toc73932009)

[Volunteers in the Park ("VIP") Program 23](#__RefHeading___Toc73932010)

**Introduction**

This Operating Plan between Glacier Bay National Park and Preserve
Concessions, LLC (hereinafter referred to as the "Concessioner") and
Glacier Bay National Park & Preserve, National Park Service (hereinafter
referred to as the "Service") shall serve as a supplement to Concession
Contract CC-GLBA001-04 (hereinafter referred to as the "CONTRACT"). It
describes specific operating responsibilities of the Concessioner and
the Service with regard to those lands and facilities within Glacier Bay
National Park & Preserve (hereinafter referred to as the "Area") which
are assigned to the Concessioner for the purposes authorized by the
CONTRACT.

In the event of any conflict between the terms of the CONTRACT and this
Operating Plan, the terms of the CONTRACT, including its designations
and amendments, shall prevail.

This plan will be reviewed annually by the Superintendent in
consultation with the Concessioner and revised as determined necessary
by the Superintendent of the Glacier Bay National Park & Preserve.

Any revisions shall not be inconsistent with the main body of this
CONTRACT. Any revisions must be reasonable and in furtherance of the
purposes of the CONTRACT.

[]{#__RefHeading___Toc73932002 .anchor}Definitions and Abbreviations

Definitions

> In addition to all defined terms contained in the CONTRACT, including
> without limitation Exhibit A, and Exhibits C - I, the following
> definitions apply to this Operating Plan:

"Affirmative Acquisition" refers to the donating, buying, or purchasing
preference of a product over a similar produce because of certain
characteristics or properties.

"Environmental Purchasing" refers to the affirmative acquisition of
environmentally preferable products.

"Environmentally Preferable" refers to products or services that have a
lesser or reduced effect on human health and the environment when
compared with competing products or services that serve the same
purpose. This comparison may consider raw materials acquisition,
production, manufacturing, packaging, distribution, reuse, operations,
maintenance, or disposal of the product or service.

"Hazardous Chemical" refers to any chemical which is a physical or
health hazard, as regulated by the US Occupational Safety and Health
Administration in 29 CFR 1910.1200.

"Hazardous Material" refers to a substance or material that the
Secretary of Transportation has determined is capable of posing an
unreasonable risk to health, safety, and property when transported in
commerce, and has been designated as hazardous under section 5103 of
Federal hazardous materials transportation law (49 USC 5103), as
regulated by the US Department of Transportation in 49 CFR 171.

"Hazardous Substance" refers to any hazardous waste, hazardous chemical
or hazardous material.

"Hazardous Waste" refers to the definition of hazardous waste as
regulated by the US Environmental Protection Agency in 40 CFR 261.

"Incidental" refers to a spill or release of a hazardous substance which
does not pose a significant safety or health hazard to the environment
or employees in the immediate vicinity or to the employee cleaning it
up. Incidental releases are limited in quantity, exposure potential, or
toxicity and present minor safety or health hazards to employees in the
immediate work area or those assigned to clean them up. Employees who
are familiar with the hazards of the chemicals with which they are
working may safely clean up an incidental spill.

"Marine Sanitation Device" refers to any equipment for installation
onboard a vessel that is designed to receive, retain, treat or discharge
sewage, and any process to treat such sewage, as defined by the Federal
Water Pollution Act.

"Nonincidental" refers to a spill or release that is not an incidental
spill.

"Pollution Prevention" refers to "source reduction," as defined in the
Pollution Prevention Act of 1990, and other practices that reduce or
eliminate the creation of pollutants through increased efficiency in the
use of raw materials, energy, water, or other resources; or protection
of natural resources by conservation.

"Post-consumer Material" refers to a material or finished product that
has served its intended use and has been diverted or received from waste
destined for disposal.

"Recycling" refers to the act of producing new products or materials
from previously used and collected materials.

"Universal Waste" refers to the definition of universal waste as
regulated by the US Environmental Protection Agency in 40 CFR 261.

"Waste Prevention" refers to any change in the design, manufacturing,
purchase, or use of materials or products (including packaging) to
reduce their amount or toxicity before they are discarded. Waste
prevention also refers to the reuse of products or materials.

"Waste Reduction" refers to preventing or decreasing the amount of waste
being generated through waste prevention, recycling, or purchasing
recycled and environmentally preferable products.

Abbreviations

AFR: Annual Financial Report

AHJ: Authority Having Jurisdiction

CFR: Code of Federal Regulations

CPR: Cardiopulmonary Resuscitation

EMP: Environmental Management Program

ERP: Emergency Response Program

FEIS: Final Environmental Impact Statement

HACCP: Hazard Analysis Critical Control Point

HAZWOPER: Hazardous Waste Operations and Emergency Response

MARPOL: International Convention for the Prevention of Pollution from
Ships

MSD: Marine Sanitation Device

NFPA: National Fire Protection Association

NPS: National Park Service

OSHA: Occupational Safety and Health Administration

PPE: Personal Protective Equipment

SCBA: Self-Contained Breathing Apparatus

SOP: Standard Operating Procedure

SPCC: Spill Prevention Control and Countermeasures

VIP: Volunteers in the Park

[]{#__RefHeading___Toc73932003 .anchor}General Operating Standards and
Requirements

Schedule of Operation

General

At a minimum, all visitor services will be open to the public from
Memorial Day until Labor Day each year. The Concessioner will submit
proposed opening and closing dates for each public service and facility
to the Superintendent for approval by December 1 for operations the
following year. Proposed hours of operation for each public service and
facility will be submitted to the Superintendent for approval by April 1
for operations that year.

Rates

Rate Approval

General

[Rate determination]{.underline}. It is the objective of the Park to
ensure that the Concessioner's rates and charges to the public
reasonable and appropriate. Reasonableness of rate will be determined in
accordance with current National Park Service Guidelines including, but
not limited to, Concessions Management Guidelines.

[Approval Timing]{.underline}. The Service will endeavor to approve or
disapprove rates in accordance with the dates provided in the following
table.

  ----------------------------------- -----------------------------------
  **Rates**                           **NPS Response Dates**

  Lodge and Day Tour Rates            Within 30 days of submission.

  Food and Beverage Service           Within 15 days of submission.

  Fuel (Gasoline & Diesel)            Within 5 working days.
  ----------------------------------- -----------------------------------

[Approved Rate Posting.]{.underline} The Concessioner will prominently
post approved rates for goods and services provided to the visiting
public.

Reduced Rates for Federal Employees on Official Business

Lodging shall be provided at the current government lodging rate as
published in Federal Travel Regulations.

Purchasing

Competitive Purchasing. The Concessioner will engage in competitive
specification purchasing. Purchases may be made from a facility operated
or owned by the Concessioner or a parent company, provided the product
is comparable in quality and price.

Environmental Purchasing. The Concessioner will employ environmental
purchasing where economically and technically feasible and appropriate.

Evaluations and Contract Compliance

> The Concessioner shall inspect and monitor concession facilities and
> visitor services on a regular basis to insure compliance with respect
> Service policy, all Applicable Laws, standards, authorized rates,
> safety, public health, and environmental management impacts on natural
> and cultural resources, and visitor satisfaction, concerns, and
> reactions. The Service will perform periodic evaluations and
> inspections to ensure that facilities and services are being conducted
> in accordance with the contract.
>
> The Concessioner will meet with Service officials to prioritize and
> schedule the correction of observed deficiencies and the
> implementation of improvement programs resulting from these
> evaluations and inspections. The Concessioner will be responsible for
> correction of deficiencies within dates assigned by the Service.
>
> The following paragraphs describe required inspections and the
> responsible party:

Periodic Operations Evaluations and Inspections. The Service will
conduct unannounced periodic evaluations and inspections of Concession
facilities and services to ensure conformance to operational standards
and Contract conditions. Location managers will be contacted at the time
of evaluations so that a representative of the Concessioner may
accompany the Service evaluator.

Health and Safety Inspections

[Concessioner Safety Inspection]{.underline}. The Concessioner's Safety
Manager will perform periodic interior and exterior safety inspections
of all concession facilities, in accordance with the Service approved
Risk Management Plan.

[NPS Safety Inspections]{.underline}. The NPS Safety Officer will
conduct at least one annual review of the effectiveness of the
Concessioner's Risk Management Program.

[Public Health Inspections]{.underline}. The Public Health Service
Sanitarian shall conduct unannounced periodic food service evaluations
of the Concessioner's food and beverage operations.

Fire Inspections

[The Concessioner]{.underline}. The Concessioner will have a qualified
professional perform interior and exterior fire inspections of all
concession facilities within 30 days of initial occupancy and on an
annual basis thereafter. Written records, verifying the completion of
such inspection, will be maintained by the Concessioner. A copy of the
inspection will be sent to the NPS (Glacier Bay National Park & Preserve
Chief Ranger) within 10 working days of inspection along with a proposed
schedule for correcting any deficiencies.

[Fire Drills]{.underline}. The Concessioner will conduct and document
routine fire drills of all concession facilities as required by all
Applicable Laws including but not limited to the Risk Management Plan.
Monthly fire drills will be performed by the Concessioner in all dorm
buildings when they are occupied.

Environmental Inspections

[Concessioner Environmental Inspections]{.underline}. The concessioner
will conduct environmental inspections of equipment and operations in
accordance with Applicable Laws. The concessioner will also conduct
periodic environmental inspections and environmental management reviews
of applicable concessioner facilities and operations.

[Environmental Audit]{.underline}. The Concessioner will be subject to a
baseline environmental audit and then subsequent routine audits at least
once every five years by the National Park Service. The scope of the
audit includes Applicable Laws and regulations, including but not
limited to the current NPS Environmental Audit Program Operating Guide.

Visitor Comment Cards. Concessioner will make Service-approved comment
cards available to visitors in order to measure service and quality
standards, product mix, pricing and overall Park experience. The
Concessioner shall investigate and respond to all visitor complaints
regarding Concessioner services within 30 days. Visitor comments that
allege misconduct by Concession employees, pertain to the safety of
visitors or other Park employees, or concern the safety of Park
resources shall be provided to the Service upon receipt. All comment
cards received shall be made available to the Service upon request.

General Policies

Facilities Use

Concession facilities may not be used for activities or services other
than those specified in the concession contract without written
permission from the Service.

[Quiet Hours.]{.underline} Quiet hours are between the hours of 10:00
p.m. and 6:00 a.m. in all Concession overnight facilities and the
Concessioner's employee housing areas.

[Smoking Policy.]{.underline} Smoking is not permitted in any public
buildings. All lodge cabins are to be non-smoking rooms. The
Concessioner may allocate the northern-most three tables (near the
elevator) of the lodge deck service as a smoking area. Tobacco products
may not be sold or distributed through vending machines.

Facility Reservations. The Concessioner will utilize a centralized
automated reservation system capable of accommodating requests for all
services for which reservations are offered. All reservation personnel
will be familiar with services available under this contract, and will
be able to coordinate reservations in multiple services.

[Staff]{.underline}. The Concessioner will adequately staff a
Reservations Office on a year round basis and will increase staff, if
necessary, to meet the need during peak periods.

[Reservations Services.]{.underline} Reservations services will be
available at a minimum via the telephone (toll-free) \[Proposal ref.
PSF2-sf2d page 3\], mail, fax, and Internet.

[Reservations/Deposits]{.underline}. The Concessioner will accept
reservations at least six months in advance.

Lost and Found. The Concessioner will operate its own Lost & Found
department in conjunction with the park's lost and found procedures. All
found items will be immediately tagged showing the location found and
the name and address of the finder, and placed into a secure location
under the control of the Front Desk Manager. In addition, a log of all
lost and found items will be maintained by the Concessioner, tying the
item to the tag number and disposition. A copy of this log is to be
furnished to the NPS Visitor Information Station (VIS) on a weekly
basis. Items found in Concession areas shall be returned to the owner if
possible. All lost and found items will be taken to the lodge front desk
for tagging and logging (this includes items from vessels, rooms, lobby,
employee areas, etc.). Items not returned to their owners within seven
days will be turned over to the VIS.

Credit Cards. The Concessioner will accept at least two major credit
cards and the current government-issued credit card brand.

Telephone Services

[Pay Telephone Locations]{.underline}. Public pay phones will be made
available at the lodge facility along with a local telephone directory
available at each pay phone. The Concessioner may offer public pay
phones at other locations with the approval of the Superintendent.

[Out-Of-Service]{.underline}. Out-of-Order phones must have a sign on
them directing the visitors to the nearest working unit.

Vending

[Vending Sources]{.underline}. If provided, vending and ice machines and
their location will be easily identified, adequately illuminated but
controlled with passive infrared sensors to power down lights when not
in use to conserve energy and minimize night sky pollution. Machines
will be conveniently located, and of a design and color which
complements the aesthetics of nearby buildings and surroundings. Use and
installation of vending machines require Service approval.

[Out-Of-Service]{.underline}. When out of service, signs will be posted
on the vending machines with appropriate information that will direct
patrons to the closest available unit.

[Cigarettes]{.underline}. Cigarette vending machines are prohibited.

[Elevator Lift.]{.underline}

The Concessioner is responsible for facilitating use of the elevator
through key security and assistance to users during the lodge operating
season[.]{.underline} The NPS is responsible for maintenance of the lift
providing handicapped access to the upper level of the lodge building
(including any necessary inspections) until such time as the
Concessioner is assigned space upstairs.

Vehicles and Vessels

[Identification]{.underline}. Concessioner boats and ground
transportation will be identified with the Company name, logo and an
identifying number. Color schemes (other than for the Company logo) and
size of graphics will be submitted to the Service for approval prior to
making any changes.

Employee Housing and Feeding

The content of the employee housing lease agreement and the employee
housing rules and regulations are subject to the approval of the
Superintendent.

Interactions with Wildlife

The feeding of wildlife within a National Park Service area is not
permitted. The Concessioner will not encourage the feeding of wildlife
at any assigned concession facility by displaying food, such as popcorn
and bread, in such a manner that may imply approval of the feeding of
wildlife.

The Concessioner will provide appropriate educational and informational
messages to Park visitors in a variety of formats. The Park is available
to advise and assist the Concessioner in the development of interpretive
material, and all materials are subject to Park approval.

Human Resources Management

[General Manager]{.underline}. The Concessioner must employ an on-site
General Manager who is responsible for the successful implementation of
the terms required by the CONTRACT. The General Manager will have full
authority to act as Service liaison in all concession administrative and
operational matters. The Service has the right to review the
qualifications of the General Manager prior to hiring.

Training

[Orientation]{.underline}. The Concessioner will provide mandatory
employee orientation and training and will inform employees of Park
regulations and requirements that affect their employment and activities
while working and residing in Glacier Bay National Park & Preserve. The
orientation will be given to all employees annually prior to opening for
Service or at the start of employment. The orientation will include at
least 4 hours of training prior to opening for Service related topics to
include, as a minimum, the mission and policies of the National Park
Service, an orientation to the Park, safety and emergency response to
incidents including fire, medical, and law enforcement emergencies,
public health and sanitation and Park regulations. Particular emphasis
should be placed on interpretive training and wildlife interaction
training. The orientation will also include general environmental
awareness training, including training on the Concessioner's
Environmental Management Program (EMP). The Concessioner will pay
employees their standard wages for attending this training. The Service
will monitor this training and may assist the Concessioner on request.

[Employee Handbook]{.underline}. The Concessioner shall develop and
provide to all employees a Service approved "Employee Handbook,"
covering Park regulations and Service and Concessioner policies related
to employment, environmental, health and safety and general recreational
use of the area.

[Concessioner Training Program]{.underline}: The Concessioner will
develop a written employee orientation and training program based on the
elements included in the proposal \[Proposal ref. PSF1 SF1e and PSF 2
SF2B\] submitted December 1, 2003. This program will be available for
NPS review, upon request.

NPS Contacts

The NPS Contact person for operational matters will be the Park's Chief
of Concessions or his/her designee.

The Contact for emergencies, or to report incidents, will be the Park's
Chief Ranger or his/her designee.

An emergency contact list with names and phones numbers will be provided
annually by the NPS.

[]{#__RefHeading___Toc73932004 .anchor}Specific Operating Standards And
Requirements

All services are to be provided in a consistent and high quality manner.
Service standards are considered service minimums. Where specific
standards are not provided, generally accepted industry standards will
be assumed. The Concessioner shall be responsible for monitoring their
operations to assure that quality standards are met.

A.  Glacier Bay Lodge

    Operating Standards

    [Front Desk Operations.]{.underline} A front desk agent will be
    available for guest services 24-hours per day. Telephones should be
    answered within three rings.

    [Camper services:]{.underline} The front desk will sell vouchers for
    the camper drop off and pick up services.

    [Telephone Service.]{.underline} Guests will have in-room 24-hour
    access to incoming and outgoing phone service, electronic messaging
    or message delivery. Emergency messages must be delivered to the
    guest immediately upon receipt.

    [Guest Room Security.]{.underline} Each guest unit door must be
    equipped with both a primary lock and a secondary deadbolt lock.
    Each door to a connecting room must be equipped with a deadbolt
    lock.

    [Guest Room Amenities.]{.underline} Each room will be provided with
    coffee brewers and environmentally preferable amenities, such as
    biodegradable soaps, shampoos, conditioners, etc. in bulk dispensing
    containers. Any changes in room amenities will be submitted to the
    Superintendent for approval prior to making the change. [\[Proposal
    ref. PSF2-SF2a2 page 11-12\]]{.underline}.

    [Solid Waste Management.]{.underline} In-room trash collection will
    be provided. In-room containers for recycling will be provided
    [\[Proposal ref. SSF1-SF4 page 8\]]{.underline} .

    The Concessioner will implement a towel and linen reuse program as
    approved by the NPS on opening.

    Group Meetings, and Special Events

    [Group Bookings]{.underline}. The use of concession facilities for
    conventions and/or group meetings (the use of 10 or more rooms or 20
    or more people) shall not be permitted if they interfere with
    general public use and enjoyment of the area. Conventions or group
    meetings require approval of the Superintendent prior to booking.
    Some events require written permission from the National Park
    Service, which may be provided under other permits such as Special
    Park Uses permits.

    Food and Beverage Service

    General

    [Menus.]{.underline} All menus will maintain a price range that
    accommodates the general range of Park visitors, and be in
    accordance with the NPS core menu concept. The Concessioner will
    ensure that core menu items are available throughout the operating
    season, and that portion size, quality and presentation are
    consistent with the approved product.

    [The Concessioner will serve only shade grown coffee \[Proposal ref.
    SSF1 SF3 page 12\].]{.underline}

    [The Concessioner will implement a comprehensive HACCP program based
    on the ARAMARK program (ref. PSF2-SF2c page 6 & ARAMARK Hazard
    Analysis and Critical Control Point 98 page presentation -- on
    CD)]{.underline}

    [The Concessioner will offer a core menu of reasonably priced
    familiar dishes \[Proposal ref. PSF2-SF2a2 page 14,
    16\].]{.underline}

    [Local and low fat dishes will be offered \[Proposal ref. PSF2-SF2a2
    page 16-17\].]{.underline}

    Lodge Restaurant

    Service standards include, but are not limited to, the following:

    waits for tables shall not exceed 30 minutes, except during peak
    guest use when waiting periods shall not exceed 45 minutes;

    waiting periods after a food order has been placed shall not exceed
    30 minutes; and,

    Special event banquets may be hosted if adequate service is also
    provided to the general public.

    Alcoholic Beverage Sales

    [Availability.]{.underline} Alcoholic beverage service may only be
    available to the public with, or immediately prior to, meal service.
    Staff serving alcoholic beverages must meet or exceed all applicable
    State of Alaska requirements for serving these beverages (AS
    04.21.025. Alcohol Server Education Course.)

    Merchandising

    General

    [Guideline Compliance.]{.underline} All retail services will comply
    with current Service policy and guidelines unless otherwise
    specified in writing.

    [Locations.]{.underline} The sale of souvenirs, handcrafts, and
    sundry items is limited to those locations necessary and appropriate
    to serve the demand of the visitor. These sales locations and the
    extent of merchandise to be offered therein are subject to the
    written approval of the Superintendent. Approved Sales Outlets:

    Glacier Bay Lodge Gift Shop and Camper Convenience Store

    Day Tour Boat

    [Merchandise Plan.]{.underline} The Concessioner shall develop and
    update in conjunction with the National Park Service, a thematic
    merchandise plan that will assure that merchandise reflects the
    purpose and significance of the Area.

    [Environmentally Preferable Materials.]{.underline} The Concessioner
    will sell environmentally preferable products when economically and
    technically feasible and appropriate. As appropriate, informational
    tags will be attached to the sales item to show their relationship
    to Park themes and environmental attributes (e.g., clothing made
    from organic cotton) or display signs will be posted with same
    information.

    [The Concessioner will provide an ATM machine at a location approved
    by the Superintendent \[Proposal ref. PSF2-SF2a2 page 20\], if
    economically feasible.]{.underline}

    [The Concessioner will offer internet access (an "internet kiosk")
    at a location approved by the Superintendent \[Proposal ref.
    PSF2-SF2a2 page 20\].]{.underline}

    Gifts and Souvenirs

    [Items to be Sold]{.underline}. Gift shops will offer items that
    have a direct relationship to Glacier Bay National Park & Preserve,
    its environs, history, or other related natural or cultural topics.
    Wherever possible and appropriate, informational tags will be
    attached to the sales item to show their relationship to Park
    themes. Items of Park interpretive value and general value in
    natural and cultural education will be prominently displayed,
    including authentic Alaska Native handcrafts. The Concessioner will
    give preference to sale of locally produced items as much as is
    economically feasible [\[Proposal ref. PSF2-SF2a2 page
    17\]]{.underline}.

    [Items Not to be Sold]{.underline}

    Articles which persons of normal sensitivity might consider obscene,
    suggestive, indecent, blasphemous, profane, vulgar, or in ridicule
    of established institutions or customs.

    Animal skins or taxidermy specimens, or items containing animal
    parts except as part of an approved Native handcraft.

    Articles that are mislabeled as to character or origin, or otherwise
    misrepresented.

    Archaeological specimens or objects of American Indian origin over
    100 years old.

    Fossils or other earth products (such as petrified wood) whose
    origin is from public lands.

    Grocery and Sundry Items

    [Items to be Sold]{.underline}. The Concessioner shall provide an
    appropriate selection of grocery and sundry items consistent with
    visitor needs.

    Fuel Service

    Operations

    [Hours of Operation]{.underline}. Minimum hours of operation will be
    7:30am to Noon and 2:00pm to 7:00pm during the operating season.

    Fuel Docks

    [Available Fuels]{.underline}. Gasoline, diesel, outboard motor oil
    and other lubricants shall be readily available to the boating
    public. White gasoline or similar camp-stove fuel must be available
    for campers.

    Fueling Procedures and Training

    The concessioner will develop, implement and maintain documented
    standard operating procedures ("SOPs") for fuel dock operations.

    Only those Concessioner employees trained on fuel dock operation
    SOPs will be permitted to work on the fuel docks. A listing of those
    trained staff will be provided to the Park and will be posted in a
    prominent and visible location at the Fuel Dock Office.

    Fueling will be conducted in accordance with procedures specified in
    NFPA 30A, Code for Motor Fuel Dispensing Facilities and Repair
    Garages.

    The Concessioner will answer calls for fuel either in person or by
    radio/telephone communications with one minute or three rings.

    Fueling employees will be available on the fuel dock to dispense
    fuel within 15 minutes of the initial call and will be responsible
    for the proper fueling of all vessels (private and
    Concessioner-owned), instructing the boating public who wish to fuel
    their own vessels on the appropriate safety and environmental
    measures that must be undertaken prior to and during fueling the
    vessel. Fueling employees must also directly supervise the fueling
    of the vessel by the visiting public.

    Customers will be discouraged through appropriate signage from
    "topping-off" to prevent overfilling fuel tanks.

    The concessioner will provide (for sale to the public when
    necessary) and require customers to use, materials to control fuel
    spills during fueling where economically and technically feasible
    and appropriate. These include, but are not limited to, the use of
    absorbent materials for nozzles, fill pipes and vent lines to
    collect overfill and spillage.

    Portable gas tanks less than 12 gallons in volume will be removed
    from vessels and will be fueled in secondary containment (e.g.,
    plastic tub) provided by the concessioner

    The Concessioner will provide, and insure proper use of, absorbent
    pads and overflow capture devices during all vessel fueling
    [\[Proposal ref. PSF1-SF1b page 2\]]{.underline}. Concessionaire
    will keep fuel absorbing materials in the spill containment area
    surrounding the fuel dispensing nozzles and keep the containment
    area free of water and free product. Saturated absorbent materials
    and water will be disposed of using the proper procedures.

    Vehicle and Transportation Operations

    Operations

    Vehicle maintenance will not be performed in visitor use areas. The
    Superintendent will designate areas for vehicle maintenance and
    concessioner parking.

    [Vehicle Emergency Response]{.underline}. Individual fleet and
    public service vehicles should carry, at minimum, enough absorbent
    materials to effectively immobilize the total volume of fluids
    contained within the vehicle. Vehicles and operators transporting
    hazardous materials must have applicable Department of
    Transportation (DOT) certifications and registrations, and operators
    must be knowledgeable of local emergency response and personal
    safety protocol.

    Bicycle Rental

    General. Bicycle rental services, if provided, will comply with the
    following:

    Up to twenty-four bicycles, in a range of sizes, may be available
    for rent.

    Bicycle helmets of proper size will be provided with each rental.

    A map showing permitted areas of use and speed limits (20 mph for
    the most part) will be provided with each rental. The employee
    renting the bicycle will reinforce this information verbally.

    The rental agreement will include a statement signed by the renter
    that they will limit use of the bicycle to the permitted areas and
    will approved by the Superintendent

    Bicycles will be kept in racks in an NPS approved location.

    Bicycles will be maintained in accordance with manufacturer
    recommendations and checked for proper operation prior to each
    rental.

    Interpretive Services

    General

    The Concessioner is not required to provide formal interpretive
    services. The Concessioner, however, will ensure that employees
    possess general knowledge of Glacier Bay National Park & Preserve's
    goals, resources, history, environmental and other management
    concerns commensurate with the employees' position. Bus drivers
    shall welcome visitors and provide an accurate orientation to the
    Park on trips from Gustavus to Bartlett Cove.

    Non-Personal Interpretive Services

    [Non-Personal Interpretive Items]{.underline}. The Concessioner will
    explore a wide array of methods for conveying interpretive messages
    to visitors on Park-related themes and topics such as resource
    protection, appreciation of Park values, and Service goals. Park
    interpretive themes will carry over to merchandise sold in retail
    outlets. Service approved interpretive messages will be included on
    such items as menus, placemats, paper cups, tent-cards, etc.

    [Maps and Guides]{.underline}. The Concessioner shall display or
    distribute interpretive materials provided by the Service.

    Vessel Operations

    General Requirements

    The Concessioner must have the written approval of the
    Superintendent prior to making commitments to third parties for any
    vessel additions, major modifications, replacements, or
    substitutions. The request for approval should include vessel
    specifications, impact on prices and visitor service and
    environmental concerns, such as sound signature above and below
    water, probable wake, emission, refuse handling, waste treatment,
    etc. Requests for emergency vessel replacements or substitutions
    will be considered expeditiously. The Superintendent may deny the
    request or specify operating requirements in order to protect Park
    resources, provide for visitor services, or other Park related
    objectives.

    The Concessioner vessel operators will attend a Park boater
    orientation for tour vessel operators prior to operating a vessel
    within the Park or immediately upon entering the Park. Concessioner
    vessel crews will receive a Park boater orientation within a week of
    reporting for duty in the Park.

    Incident Reporting

    Concession Vessel operators will immediately report the following
    incidents by radio to KWM 20 Bartlett Cove: (This does not relieve
    the vessel operator of other reporting requirements under all
    Applicable Laws such as to the USCG or Alaska Department of
    Environmental Conservation.)

    Personal injury to a visitor or crewmember that may result in a tort
    claim or requires medical attention other than minor first aid.

    Marine casualties or oil spills as defined by all Applicable Laws
    including, but not limited to Coast Guard regulations.

    Wildlife incidents involving injury, property damage or posed a
    threat to humans.

    Any campers who missed a scheduled pick-up.

    Operating Requirements

    The Concessioner will take every precaution necessary to insure that
    their vessel's wake will not injure a visitor or cause damage to
    other vessels or the Bartlett Cove Public Use Dock. Park regulations
    prohibit operating a vessel in excess of 5 mph or creating a wake
    within 300 ft. of the Bartlett Cove Public Use Dock When traveling
    within ½ mile of a shoreline and overtaking another vessel or kayak
    in the water or on shore, Concessioner vessels should be slowed to a
    speed that will reduce the impact of their wake on the smaller
    vessel. When a cruise-ship transfer is in progress, Concessioner
    vessels should avoid creating a wake that could endanger boarding
    personnel. When a Concessioner vessel is overtaking a Service
    transfer vessel, the captain will radio the Service transfer vessel
    and coordinate a course that will minimize potential conflict.

    Vessel operators of all Concession vessels will report all sightings
    of Orca, Humpback and Minke whales by marine band radio to KWM 20
    Bartlett Cove when they are sighted or as soon as they are within
    radio range.

    Materials, supplies, or equipment of any type will not be cached or
    stored at any location in the Park other than within Concessioner
    facilities at Bartlett Cove.

    Vessel Requirements

    All concession vessels shall:

    Carry U.S. Coast Guard approved covered inflatable life rafts
    capable of carrying all passengers and crew and mounted so as to be
    automatically deployed in case of emergency.

    Have appropriately sized lifejackets onboard for all passengers,
    including adults and child-sized jackets;

    Have at least one crewmember certified in standard First Aid, CPR
    and use of the automatic defibrillator on the vessel during all day
    tours.

    Carry a first aid kit, including blood pressure cuff and
    stethoscope, oxygen capacity for delivering six liters per minute
    for 60 minutes, and an automated external defibrillator. The
    contents of the first aid kit will be subject to review by the Chief
    Ranger.

    Maintain equipment for and comply with Applicable Laws with regard
    to the discharge of blackwater (sewage) and greywater into the water
    or land within the Park. Have a Type I or II marine sanitation
    device capable of legally discharging wastewater without the use of
    the Park wastewater treatment plant. Discharging wastewater into the
    NPS operated wastewater treatment plant at Bartlett Cove is
    prohibited without the written approval of the Superintendent.
    Discharging untreated wastewater into marine waters more than three
    miles from shore outside the Park is also prohibited.

    Have a bilge monitoring system that prevents discharge of oil or
    oily water, except in an emergency [\[Proposal ref. PSF1-SF1b page
    1\]]{.underline}.

    Vessel Entries

    The Concessioner is authorized the following vessel use:

    One trip per day (for the day tour)

    One trip per day (if a separate camper drop-off vessel has been
    authorized by the Superintendent).

    Day Tour Requirements

    [General Requirements.]{.underline} Consistent with safe vessel
    operations, the Concessioner day tour will:

    Have a rated capacity of at least 149 passengers.

    Follow an approved route with the provision for optional areas such
    as Shag Cove, Reid Inlet and the length of Tidal Inlet.

    Spend at least 15 minutes at South Marble Island.

    Spend at least 30 minutes at the face of Margerie or Johns Hopkins
    Glacier.

    Allow 1 hour for "opportunistic" wildlife viewing. Some prime
    viewing locations could include Oystercatcher Creek, Geikie Inlet,
    Gloomy Knob and the outwash at Tidal Inlet, near Grand Pacific
    Glacier or Russell Island cut.

    Shut down internal combustion engines if safe to do so while viewing
    primary tidewater glaciers, as defined by the NPS.

    Provide good viewing areas from inside and out on the deck. Windows
    shall be kept clean and fog free.

    Provide at least 8 square feet of floor space or 24 cubic feet of
    display cabinet space and 12 square feet of wall space in an
    accessible public area for Service interpretive visitor information
    (maps, reference books, hands-on items, exhibits).

    Provide a public address system with a cordless microphone that can
    be broadcast and understood on all inside and outside decks, for use
    in the Service interpretive program. Outside speakers for this
    system will be oriented such that sound projected beyond the vessel
    is minimized.

    Limit Concessioner announcements to those required for proper
    operation of the vessel.

    [Limit on-board sales to only those items essential to the trip,
    including -- but not limited to -- Adult Apparel, Children's
    Apparel, Souveniers, Publications, Film and Batteries, Sundries, and
    Services. \[Proposal ref. PSF2-SF2a1 page 5-6\]]{.underline}

    Provide binoculars, for loan or rent, in quantities sufficient to
    meet demand [\[Proposal ref. PSF2-SF2a page 6\]]{.underline}.

    On-board Interpretation

    a.  National Park Service Interpreters will be provided by the
        Service aboard Concession tour vessels at the discretion of the
        Superintendent. The Concessioner may provide additional
        interpretive services that would complement the existing NPS
        interpretive program, subject to approval of the Superintendent.
        Any Concessioner interpretive services will be subject to the
        approval of the NPS and will be coordinated with the NPS
        interpretive program.

        Camper/Kayaker Drop-Off Service

        The Concessioner will provide daily backcountry vessel
        drop-off/pick-up services accommodating at least 18 campers and
        15 kayaks or canoes to a minimum of three sites selected by the
        Service in consultation with the Concessioner.

        Drop-offs and pick-ups will be on a regular schedule. If a
        backcountry party is not present at a scheduled pick-up, NPS
        Visitor Protection Staff must be notified as soon as radio
        communication is possible. Unless directed otherwise by the
        Service, the Concessioner will continue the scheduled trip.

        Drop-off sites may be changed by the Service at any time when
        required for protection of Park resources or visitor safety. Up
        to two additional sites may be selected by mutual agreement of
        the Service and Concessioner.

        The drop-off sites for 2006 Sebree Island and Blue Mouse Cove.

        If the Concessioner is unable to reach the drop-off/pick-up
        location within one hour of the scheduled time, the captain will
        immediately notify the Service. In cases where weather,
        mechanical or other conditions prevent scheduled pick-ups, the
        Concessioner will consult with the Service to develop a plan for
        notifying and ultimately picking up campers. Responsibility for
        notification and pickup of stranded campers lies with the
        Concessionaire, provided the stranding of the campers is due to
        the Concessionaire failing to meet scheduled pick up time. In
        general, when mechanical problems preclude a scheduled pick-up,
        the Concessioner will be expected to arrange for a charter
        vessel to complete the pick-up(s).

        The front desk staff at the lodge will inform each person
        purchasing a camper drop-off or pick-up voucher that camping
        permits are required and that a copy of the camping permit must
        be available when they board the vessel.

        Prior to boarding, the drop-off vessel crew will verify that
        each group scheduled to be dropped-off in the backcountry has a
        valid camping permit. Campers without camping permits will be
        directed to the VIS for a permit. Camping permits are not
        required for Federal employees on official business or
        backcountry users planning a day trip.

        All backcountry visitors and their kayaks and gear will be
        picked up at each pick-up location. If, because of time or
        capacity constraints, the drop-off vessel is unable to
        accommodate all the individuals at each site, the Concessioner
        will provide another vessel to retrieve the individuals.

        The Concessioner will maintain a log of all drop-offs and
        scheduled pickups and provide passengers getting dropped off
        with an orientation regarding drop-off/pick-up procedures.

        The Concessioner will complete an analysis of the camper
        drop-off program by 12/31/2006 for submission to the
        Superintendent. The analysis will include load factors, impacts
        of a combined drop-off/day tour service on the quality and cost
        of both services, viability of a separate drop-off vessel, and
        configuration of a separate vessel (if proposed by the
        Concessioner) [\[Proposal ref. SSF2 page 1-4\]]{.underline}.

        Dock Use

        The Concessioner will be allocated a portion of dock space at
        the NPS Public Use Dock for their commercial marine operations.
        All other vessel use will be considered private and will adhere
        to general park regulations concerning use of park facilities.
        Dock space number one (see attachment 1, dock map), on the west
        end of the Public Use Dock, is assigned to the Concessioner for
        their use. The Service will consult with the Concessioner when
        allocating Concessioner dock space~~.~~

        []{#__RefHeading___Toc73932005 .anchor}Concessioner Reporting
        Requirements

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A.  Concessioner Reports

> The Service and/or its representatives will be allowed to inspect
> supporting documentation for all operational reports upon request.

General

[Management Listing and Organizational Hierarchy.]{.underline} The local
General Manager will provide the Service a list identifying key
concession management and supervisory personnel and their job titles by
May 1 of each year. The Service will be notified of any change in Key
Management Personnel.

[Schedule of Operations.]{.underline} The Concessioner will annually
submit a written schedule of proposed opening and closing dates prior to
December 1 of each year, and a schedule of proposed operating hours for
all concession facilities and operations prior to April 1 of each year
for the Service's approval.

[Incident Reports.]{.underline} The Concessioner will report immediately
following incidents to the Park:

any fatalities or incidents which could result in a tort claim to the
United States; property damage over \$500;

any injury sustained by a visitor or employee in a concession facility,
and/or all medical emergencies shall be reported promptly to the NPS
Dispatcher. All employee and/or visitor illness complaints will be
promptly reported to the Service through the appropriate District Ranger
so that thorough investigating procedures can be completed as necessary;

all motor vehicle accidents;

any incident that affects the Park\'s natural and/or cultural resources;
and,

any known or suspected violations of law.

a summary of all incidents occurring during the month shall be included
in the consolidated month-end report.

[Human Illness Reporting.]{.underline} Information on all human
illnesses, whether employees or guests, is to be promptly reported to
the Park. This information, along with other information received, will
be evaluated by the Public Health Service Sanitarian to help identify
outbreaks of illness associated with contaminated water or food sources,
or caused by other adverse environmental conditions. Reports shall be
made by telephone.

Monthly Asset Monitoring Report

A monthly Asset Monitoring Report will be provided to the National Park
Service. The following information will be included in this report. The
report will be due to the Service by the 15^th^ day of the following
month.

[Financial and Operational Statistics]{.underline}

The Concessioner will provide operational statistics and financial
information for each revenue-producing outlet. The statistics and
information will be provided in a mutually agreed upon format. (See
Operational Reports, below)

The Concessioner will provide documentation to the Superintendent
demonstrating proof of required franchise fee payments as described in
Section 11 of the CONTRACT within 15 days of any remittance.

[Utility Pass-Through Revenues.]{.underline} The Concessioner will
provide the Superintendent with reports on utility rates recouped as
pass-through revenue during the reporting month.

[Maintenance Reserve.]{.underline} A status report on projects funded by
the Maintenance Reserve.

[Visitor Comments]{.underline}. The Concessioner shall provide to the
Service tabulated summaries of all visitor comments 15 days after the
end of the month, including a year-to-date tabulation.

Concessioner Operational Reports

Operational statistics will be included in the monthly asset management
report. An annual summary report will be due 60 days after the end of
the year, unless otherwise agreed upon by the Director. This data should
be presented in a concise spreadsheet format approved by the
Superintendent. Separate revenue and non-revenue data will be provided
in all applicable areas.

Overnight Lodging

Rooms available and occupied and average daily room rate

Market segmentation (i.e. individual leisure, tours, group, conference)

Total guest count

Average length of stay

Turn-away demand for days during that month and reasons

Telephone revenues (in room, internet and fax charges)

Day Tour Boat and Camper Drop-Off

Day tour tickets sold segmented by lodge guest and non-guest, adult and
child, and by advance sale versus walk-up.

Camper drop-off tickets sold segmented by lodge guest and non-guest

Number of campers dropped off by location

Number of campers picked up by location

Number of kayaks transported into the Park

Food and Beverage

Number of covers served by breakfast, lunch, brunch, and dinner by
outlet with corresponding revenues.

Food & beverage revenue for the day tour \[and camper drop-off vessel if
offered separately\] (not including food or beverages included in the
trip price).

Number of banquet covers by breakfast, lunch and dinner and
corresponding revenues.

Merchandising

Revenue by Outlet.

Revenue by merchandise category (i.e. Native American handicraft, gifts
and souvenirs, grocery, apparel).

Employees

Number of employee housing beds available and occupied.

Number of permanent and seasonal employees on staff at end of month.

Number of meals served by breakfast, lunch and dinner.

Fuel

[Land (if offered)]{.underline}. Type & number of gallons sold and
associated revenue

[Water.]{.underline} Type & number of gallons sold and associated
revenue

Transportation

A breakdown, by day, of the number of bus trips and their route (ex.
Bartlett Cove-Gustavus Airport).

The total number of buses run per day.

Actual passenger counts per bus per day.

[]{#__RefHeading___Toc73932006 .anchor}Utility Responsibility

General Requirements

Utilities provided to the Concessioner by the Service include
electricity, water, sewage treatment, and fuel storage and handling.
Utility rates are established in accord with Service policy. Utility
statements will be issued to the Concessioner each month.

The Service will review operating costs for utility systems and services
annually and will notify the Concessioner in writing by November 30 of
the rates for the upcoming year (which will run from January 1 --
December 31). A rate comparability study is to be done by the Service,
and rates shall be based on both the study and results of the preceding
fiscal year\'s actual costs.

The Service will review the Concessioner's pass-through reports to
compare the projected and actual utility costs and rate pass-through.
Differences of more than 5% will result in adjustments for the following
year.

Nothing in this agreement will prevent the Service from terminating a
particular utility service if such service is commercially available and
the Service deems it is in the public interest to switch to a commercial
utility.

Water & Sewage

The Concessioner will be billed for water and wastewater utility
services based on the amount of total water delivered to Concessioner
Facilities.

Solid Waste Disposal

The Concessioner is responsible for separation, recycling and disposal
of solid waste outside the Park.

Fuel Services

The Service will bill the Concessioner for the pro-rated cost of
operation of the fuel storage facility based on the proportion of fuel
the Concessioner passes through the facility. The basis for such billing
(cost of operation and fuel data documentation) will be available to the
Concessioner for review.

[]{#__RefHeading___Toc73932007 .anchor}Risk Management

A Risk Management Plan will be developed and maintained by the
Concessioner to implement an appropriate safety program. The initial
plan will be developed and submitted to the Service within 60 days of
the awarding of this contract. This plan will be submitted to the
Service for review and approval on an annual basis. The program will
include, at a minimum, the following components:

Administration

Inspections

Deficiency Classification and Hazards Abatement Schedules

Accident Reporting and Investigation

Public Safety Awareness

Training

[]{#__RefHeading___Toc73932008 .anchor}Security and Emergency Services

Protection and Security

Law Enforcement

[The National Park Service]{.underline}. The National Park Service shall
respond to violations of Federal laws and regulations. State officials
may be called to assist in some matters but this will be accomplished
through the office of the Chief Ranger or his/her authorized
representative.

Concessioner Security Personnel

[Security.]{.underline} During the operating season, the Concessioner
shall provide security personnel for employee housing area to handle
in-house employee issues and to check concession facilities for security
purposes on a 24-hour, 7-day per week schedule. Concessioner-employed
security personnel will be empowered to enforce the Concessioner's
employee policies and housing regulations. Security function to be
provided by a specific security individual and/or Concessioner
Management Staff. Security personnel should be identified as an
employee, in uniform when on duty, with the same standards as all for
the other employees. The Concessioner's Manager-On-Duty, serving as a
security person, will have a visual name tag/badge identifying him/her
as such.

[Authority.]{.underline} Concessioner-employed security personnel have
only the authority of private citizens in their interaction with Park
visitors. They have no authority to take law enforcement action or to
carry firearms.

Fire Protection

The Service and the Concessioner shall provide fire protection jointly,
with primary responsibility lying with the Service.

[Concessioner]{.underline}. The Concessioner has the responsibility to
ensure that all facilities within its assigned area meet Federal, State
and Local codes and that fire detection and appropriate suppression
equipment is installed, operated, and maintained in accordance with
applicable National Fire Protection Association standards, including
completion of any required inspections and timely corrective actions.

[National Park Service.]{.underline} The Service will provide emergency
response fire protection services to the Concessioner.

Emergency Medical Care

[Emergency]{.underline}. The Service will provide emergency response
medical services to the Concessioner.

[Qualified Staff.]{.underline} The Concessioner shall provide qualified
staffing to provide health information, first aid, and non-emergency
treatment to the Concessioner's employees. The minimum certification
standard will be Emergency Medical Technician or Emergency Trauma
Technician.

Emergency Response

General. The concessioner will provide plans and procedures, equipment
and training to employees to effectively respond to releases of
hazardous substances and biological substances for the purpose of
controlling or stopping the release in accordance with Applicable Laws.

Emergency Response Plans. As a component of its Risk Management Program,
the concessioner will maintain and implement an Emergency Action Plan
("EAP") and an Emergency Response Plan ("ERP") in accordance with 29 CFR
1910.38 and 1910.120 respectively. The ERP will describe emergency
response procedures that the concessioner will maintain to respond to
non-incidental spills of hazardous substances stored and handled by the
concessioner "for the purpose of containing the release" as defined in
29 CFR 1910.120(q)(6)(ii). Hazardous substances to be addressed in the
ERP will include, but are not limited to, gasoline and diesel fuel.
Other substances that may be included in the ERP include cleaning
products, paints and other maintenance supplies that may be stored or
handled by the Concessioner in quantities that may result in a
nonincidental spill. The Concessioner's ERP and EAP will be integrated
and consistent with the Concessioner roles and responsibilities and
procedures specified in the Park Spill prevention, Control and
Countermeasure ("SPCC") Plan, Facility Response Plan ("FRP") and Fuel
Transfer Plan.

Training. Hazardous Waste Operations and Emergency Response ("HAZWOPER")
training will be provided to concessioner employees in accordance with
29 CFR 1910.120, as necessary and appropriate to implement the
Concessioner's ERP. Applicable Concessioner employees will be trained at
the HAZWOPER "First Responder Operations level" or greater.

Emergency Response Equipment. Emergency response equipment will be
provided as necessary and appropriate to implement the Concessioner's
ERP and will be maintained in good condition.

Biological Hazard Emergency Response. The concessioner will maintain
separate plans and procedures for responding to spill and leaks of
sanitary wastes from concessioner maintained utilities that present
potential biological hazards. These plans will include means to control
and stop the spill or leak. Employees involved in such emergency
procedures will have Bloodborne Pathogen and other applicable public
health training and will be trained on the Concessioner's emergency
response procedures. Equipment will be maintained as necessary to
implement the Concessioner's emergency response plan including spill
response and personal protective equipment.

Hazard Communication

The Concessioner will develop, document, and implement a Hazard
Communication Program in accordance with OSHA regulation 29 CFR
1910.1200 and the NPS Risk Management Program requirements. The Hazard
Communication Program will address the written program, container
labeling, material safety data sheets, and training.

Respiratory Protection

The Concessioner will develop, document, and implement a Respiratory
Protection Program in accordance with OSHA regulation 29 CFR 1910.134
and the NPS Risk Management Program requirements. The Respiratory
Protection Program will address voluntary and required respirator use
and all respirators, including filtering facepieces (i.e., dust masks).

[]{#__RefHeading___Toc73932009 .anchor}

Public Relations

Required Notices

> The following notice will be prominently posted at all Concessioner
> cash registers and payment areas:
>
> "This service is operated by (Concessioner's name), a Concessioner
> under contract with the U.S. Government and administered by the
> National Park Service. The Concessioner is responsible for conducting
> these operations in a satisfactory manner. Prices are approved by the
> National Park Service.
>
> Please address comments to: Tomie Patrick Lee, Superintendent
>
> Glacier Bay National Park & Preserve
>
> P.O. Box 140
>
> Gustavus, Alaska 99826
>
> 907-697-2230
>
> E-mail: <Tomie_Lee@nps.gov>

All media inquiries concerning the Park will be referred to the
Superintendent.

Advertisements and Promotional Material

Promotional Material

[Approval.]{.underline} The Concessioner will submit all promotional
material prior to publication, distribution, or broadcast, to the
Service for approval. The Concessioner shall contact the Service well in
advance to establish specific time frames for each project review. The
Service may order unapproved promotional material removed from
circulation.

[Changes.]{.underline} Brochure changes and layout should be submitted
to the Superintendent for approval at least 30 days prior to projected
need/printing dates. The Superintendent will make every effort to
respond to minor changes to brochure and other texts within 15 days.
Longer periods may be required for major projects or where NPS
assistance is required to help develop the product. The Concessioner
should contact Park staff well in advance to establish specific time
frames for each project.

[Material Specifications.]{.underline} All advertisements and
promotional material will be published on minimum 30% post-consumer
material paper and/or tree-free products and double-sided where
economically and technically feasible and appropriate. The use of
soy-based inks is recommended.

Statements

[Authorization.]{.underline} Advertisements must include a statement
that the Concessioner is authorized by the NPS and the Department of the
Interior, to serve the public in the Glacier Bay National Park &
Preserve

[]{#__RefHeading___Toc73932010 .anchor}Volunteers in the Park ("VIP")
Program

> The Concessioner will allow its employees to participate in the Park's
> Volunteer in Park program.

Approved By: Date:

> Tomie Lee
>
> Superintendent, Glacier Bay National Park & Preserve

Received By: Date:

> Corey Child
>
> General Manager, Glacier Bay National Park and Preserve Concessions,
> LLC