As you are aware, some airlines are now charging a fee if a traveler
requests a paper ticket and the itinerary is e-ticket eligible. We
expect other airlines to follow. Provided below is an example of the
number of paper tickets issued during a specified period and the
results:

  -------------------- ---------------------------- ---------------------------- ---------------------------- --------------------------------- ---------------------------------
  **CI TRAVEL**                                                                                                                                 

  **NASA TICKET COUNT                                                                                                                           
  REPORT**                                                                                                                                      

  **4/1/02-9/22/02**                                                                                                                            

                                                                                                                                                

                       **[DOMESTIC]{.underline}**   **[DOMESTIC]{.underline}**   **[DOMESTIC]{.underline}**   **[INTERNATIONAL]{.underline}**   **[INTERNATIONAL]{.underline}**

                       **[E TKT                     **[PAPER TKT                 **[Total/ Percent            **[E TKT COUNT]{.underline}**     **[PAPER TKT COUNT]{.underline}**
                       COUNT]{.underline}**         COUNT]{.underline}**         Paper]{.underline}**                                           

  ARC                  1916                         431                          **2347 (**18% paper tickets) 12                                214

  DRFC                 406                          408                          **814 (**50% paper tickets)  0                                 12

  GRC                  2303                         335                          **2638** (13% paper tickets) 32                                135

  GSFC                 2872                         717                          **3589** (20% paper tickets) 19                                405

  HQ                   2424                         813                          **3237** (25% paper tickets) 10                                216

  JSC                  2237                         1653                         **3890** (42% paper tickets) 15                                639

  KSC                  2128                         491                          **2619** (19% paper tickets) 6                                 183

  LARC                 2525                         298                          **2823** (10.5% paper        12                                238
                                                                                 tickets)                                                       

  MSFC                 3948                         169                          **4117** (4% paper tickets)  12                                256

  WFF                  29                           156                          **185** (84% paper tickets)  0                                 42
  -------------------- ---------------------------- ---------------------------- ---------------------------- --------------------------------- ---------------------------------

For the data provided above, we do realize that not every domestic
itinerary is e-ticket eligible. Per GSA, the decision to fund paper
tickets is made at the agency level. HQ policy (as provided below) was
sent to all Center CFOs via e-mail on October 3, 2002:

**301-10.21       Will NASA pay the fee for paper tickets when an
electronic ticket is available?**

No.  If there is an electronic ticket available for the reservation then
the fee is not a reimbursable expense for domestic markets.  However, if
you wish to receive a paper ticket for your personal convenience the
additional expense you incur will be borne by you.   The approving
official, on a case-by-case basis, will consider any exceptions to this
policy.\
\
Payment of the paper ticket fee in International markets is a reasonable
expense and will be reimbursed to the traveler.\
\
The use of a paper ticket must be authorized on Travel orders