##### Element Performance Inspection (EPI) Data Collection Tool

**3.2.2 Flight / Load Manifest / Weight and Balance Control (OP)**

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To ensure that the certificate holder loads its aircraft          |
|     according to the approved loading plan, the aircraft are loaded   |
|     within the weight and balance limitations of the Aircraft Flight  |
|     Manual, and the load manifest is accurately prepared and retained |
|     in accordance with 14 CFR 121.695.                                |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine the effectiveness of the certificate holder\'s       |
|     procedures in meeting the desired output of the process.          |
|                                                                       |
| -   To determine if the certificate holder follows its procedures,    |
|     controls, process measurements, and interfaces for the Flight /   |
|     Load Manifest / Weight and Balance Control process.               |
|                                                                       |
| -   To determine if there were any changes in the personnel           |
|     identified by the certificate holder as having responsibility     |
|     and/or authority for the Flight / Load Manifest / Weight and      |
|     Balance Control process.                                          |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   Intentionally left blank.                                         |
+-----------------------------------------------------------------------+

**Related EPIs**:

+-----------------------------------------------------------------------+
| -   3.1.8 Carriage of Cargo (OP)                                      |
|                                                                       |
| -   3.2.1 Dispatch / Flight Release (OP)                              |
|                                                                       |
| -   3.2.3 MEL / CDL Procedures (OP)                                   |
|                                                                       |
| -   4.2.6 Training of Station Personnel (OP)                          |
|                                                                       |
| -   5.1.5 Station Facilities (OP)                                     |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 119.43(b)                                                           |
| >                                                                     |
| > 119.43(b)(1)                                                        |
| >                                                                     |
| > 119.43(b)(2)                                                        |
| >                                                                     |
| > 119.43(c)                                                           |
| >                                                                     |
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(b)(1)                                                       |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(21)                                                      |
| >                                                                     |
| > 121.135(b)(3)                                                       |
| >                                                                     |
| > 121.135(b)(9)                                                       |
| >                                                                     |
| > 121.153(b)                                                          |
| >                                                                     |
| > 121.198(a)                                                          |
| >                                                                     |
| > 121.198(c)                                                          |
| >                                                                     |
| > 121.665                                                             |
| >                                                                     |
| > 121.693(a)                                                          |
| >                                                                     |
| > 121.693(b)(1)                                                       |
| >                                                                     |
| > 121.693(b)(2)                                                       |
| >                                                                     |
| > 121.693(b)(3)                                                       |
| >                                                                     |
| > 121.693(b)(4)                                                       |
| >                                                                     |
| > 121.693(c)                                                          |
| >                                                                     |
| > 121.693(d)                                                          |
| >                                                                     |
| > 121.693(e)                                                          |
| >                                                                     |
| > 121.695(a)(1)                                                       |
| >                                                                     |
| > 121.695(a)(2)                                                       |
| >                                                                     |
| > 121.695(a)(3)                                                       |
| >                                                                     |
| > 121.695(b)                                                          |
| >                                                                     |
| > 121.697(a)(1)                                                       |
| >                                                                     |
| > 121.697(a)(2)                                                       |
| >                                                                     |
| > 121.697(a)(3)                                                       |
| >                                                                     |
| > 121.697(a)(4)                                                       |
| >                                                                     |
| > 121.697(a)(5)                                                       |
| >                                                                     |
| > 121.697(b)                                                          |
| >                                                                     |
| > 121.697(c)                                                          |
| >                                                                     |
| > 121.697(d)                                                          |
| >                                                                     |
| > 121.697(e)(1)                                                       |
| >                                                                     |
| > 121.697(e)(2)                                                       |
| >                                                                     |
| > A.096                                                               |
| >                                                                     |
| > A.097                                                               |
| >                                                                     |
| > A.098                                                               |
| >                                                                     |
| > A.099                                                               |
| >                                                                     |
| > E.096                                                               |
| >                                                                     |
| > E.096Weight and Balance Control Procedures                          |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > FAA Order 8900.1, Volume 6, Chapter 2, Section 3                    |
| >                                                                     |
| > FAA Order 8900.1, Volume 6, Chapter 2, Section 4                    |
| >                                                                     |
| > FAA Order 8900.1, Volume 6, Chapter 2, Section 5                    |
| >                                                                     |
| > FAA Order 8900.1, Volume 6, Chapter 2, Section 9                    |
| >                                                                     |
| > FAA Order 8900.1, Volume 6, Chapter 2, Section 10                   |
| >                                                                     |
| > Advisory Circular AC 120-27E                                        |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information for the Flight/Load Manifest/Weight |
| . | and Balance Control process.                                      |
+---+-------------------------------------------------------------------+
| 3 | Review the last accomplished associated safety attribute          |
| \ | inspection (SAI) for this element with emphasis on the controls,  |
| . | process measurements, and interface attribute section responses.  |
+---+-------------------------------------------------------------------+
| 4 | Observe the certificate holder\'s Flight/Load Manifest/Weight and |
| \ | Balance Control process to gain an understanding of the           |
| . | procedures, instructions, and information.                        |
+---+-------------------------------------------------------------------+
| 5 | Discuss the Flight/Load Manifest/Weight and Balance process with  |
| \ | the personnel (other than management) who perform the duties and  |
| . | responsibilities required by the process.                         |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Determine whether the following performance measures |           |
| \ | met:                                                 |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder follow a procedure       | Yes       |
| . | during passenger enplaning that is described in its  |           |
| 1 | system to ensure that the aircraft is loaded within  | No,       |
| . | CG limits? **     **                                 | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Was weight and balance computed accurately and       | Yes       |
| . | within limits? **     **                             |           |
| 2 |                                                      | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder randomly check declared  | Yes       |
| . | cargo weights furnished by air freight forwarders in |           |
| 3 | order to assure the use of accurate load manifests   | No,       |
| . | and weight and balance computations? **     **       | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Were aircraft loaded in accordance with the load     | Yes       |
| . | plan? **     **                                      |           |
| 4 |                                                      | No,       |
| . | *Related Performance JTIs:*                          | Explain   |
|   |                                                      |           |
|   | 1\. Check at the Dispatch Center that responsible    |           |
|   | company personnel ensure the load manifest contains  |           |
|   | evidence that the aircraft is loaded according to an |           |
|   | approved schedule that ensures the center of gravity |           |
|   | is within approved limits at takeoff time, in        |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(d)                                |           |
|   |                                                      |           |
|   | 2\. Check at the Aircraft Cockpit that the pilot in  |           |
|   | command confirms the load manifest contains evidence |           |
|   | that the aircraft is loaded according to an approved |           |
|   | schedule that ensures the center of gravity is       |           |
|   | within approved limits at takeoff time, in           |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(d)                                |           |
|   |                                                      |           |
|   | 3\. Check at the Records Repository to ensure the    |           |
|   | load manifest contained evidence that the aircraft   |           |
|   | was loaded according to an approved schedule that    |           |
|   | ensured the center of gravity was within approved    |           |
|   | limits at takeoff time, in accordance with the       |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(d)                                |           |
|   |                                                      |           |
|   | 4\. Check at the passenger staging area that         |           |
|   | responsible company personnel follow procedures for  |           |
|   | aircraft loading, including details for distribution |           |
|   | of passengers in accordance with the Certificate     |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 5\. Check at the Aircraft that responsible company   |           |
|   | personnel follow procedures for aircraft loading,    |           |
|   | including details for distribution of passengers and |           |
|   | the necessary restrictions to passenger movement, on |           |
|   | the ground and during flight in accordance with the  |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 6\. Check at the Dispatch Center that responsible    |           |
|   | company personnel follow procedures for aircraft     |           |
|   | loading, including details for distribution of fuel  |           |
|   | in accordance with the Certificate Holder\'s design. |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 7\. Check at the Aircraft that responsible company   |           |
|   | personnel follow procedures for aircraft loading,    |           |
|   | including details for distribution fuel in           |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 8\. Check at the Dispatch Center that responsible    |           |
|   | company personnel follow procedures for aircraft     |           |
|   | loading, including details for distribution of cargo |           |
|   | in accordance with the Certificate Holder\'s design. |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 9\. Check at the Aircraft that responsible company   |           |
|   | personnel follow procedures for aircraft loading,    |           |
|   | including details for distribution cargo in          |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
+---+------------------------------------------------------+-----------+
| 2 | Were the certificate holder\'s policies, procedures, | Yes       |
| \ | instructions, and information for the Flight/Load    |           |
| . | Manifest/Weight and Balance Control process          | No,       |
|   | followed? **     **                                  | Explain   |
|   |                                                      |           |
|   | *Related Performance JTIs:*                          |           |
|   |                                                      |           |
|   | 1\. Check at the Records Repository to ensure the    |           |
|   | load manifest contained the names of passengers at   |           |
|   | takeoff time, unless such information was maintained |           |
|   | by other means in accordance with the Certificate    |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(e)                                |           |
|   |                                                      |           |
|   | 2\. Check at the Air Carrier Specified Location that |           |
|   | responsible company personnel follow approved        |           |
|   | procedures to ensure the load manifest contains the  |           |
|   | names of passengers at takeoff time, unless such     |           |
|   | information is maintained by other means in          |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(e)                                |           |
|   |                                                      |           |
|   | 3\. Check at the Passenger Staging Area that         |           |
|   | responsible company personnel are knowledgeable of   |           |
|   | instructions and limitations associated with the     |           |
|   | distribution of passengers, cargo, fuel, and other   |           |
|   | items, including blocking off aircraft seats or      |           |
|   | compartments in order to remain within the CG limits |           |
|   | in accordance with the Certificate Holder\'s design. |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 4\. Check at the Aircraft by observation that        |           |
|   | responsible company personnel follow procedures      |           |
|   | associated with the distribution of passengers,      |           |
|   | cargo, fuel, and other items, including blocking off |           |
|   | aircraft seats or compartments in order to remain    |           |
|   | within the CG limits in accordance with the          |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
+---+------------------------------------------------------+-----------+
| 3 | Were the Flight/Load Manifest/Weight and Balance     | Yes       |
| \ | Control process controls followed? **     **         |           |
| . |                                                      | No,       |
|   | *Related Performance JTIs:*                          | Explain   |
|   |                                                      |           |
|   | 1\. Check at the Aircraft Cockpit that the load      |           |
|   | manifest form was accurately prepared and signed     |           |
|   | before each takeoff by employees of the Certificate  |           |
|   | Holder who had the duty of supervising the loading   |           |
|   | of aircraft and preparing the load manifest, or by   |           |
|   | other qualified persons in accordance with the       |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.665                                   |           |
|   |                                                      |           |
|   | 2\. Check at the Aircraft that the procedures        |           |
|   | contained in the Certificate Holder\'s weight and    |           |
|   | balance program are being followed by employees of   |           |
|   | the Certificate Holder, or other qualified persons   |           |
|   | authorized by the Certificate Holder, who have the   |           |
|   | duty of supervising the loading of the aircraft in   |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* 121.665                                   |           |
|   |                                                      |           |
|   | 3\. Check at the Dispatch Center that the load       |           |
|   | manifest contained the weight of the aircraft at     |           |
|   | takeoff time in accordance with the Certificate      |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 4\. Check at the Aircraft Cockpit that the load      |           |
|   | manifest contained the weight of the aircraft at     |           |
|   | takeoff time in accordance with the Certificate      |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 5\. Check at the Records Repository that the load    |           |
|   | manifest contained the weight of the aircraft at     |           |
|   | takeoff time in accordance with the Certificate      |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 6\. Check at the Dispatch Center that the load       |           |
|   | manifest contained the weight of the cargo and       |           |
|   | baggage at takeoff time in accordance with the       |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 7\. Check at the Aircraft Cockpit that the load      |           |
|   | manifest contained the weight of the cargo and       |           |
|   | baggage at takeoff time in accordance with the       |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 8\. Check at the Records Repository that the load    |           |
|   | manifest contained the weight of the cargo and       |           |
|   | baggage at takeoff time in accordance with the       |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 9\. Check at the Dispatch Center that the load       |           |
|   | manifest contained the weight of the passengers and  |           |
|   | crewmembers at takeoff time in accordance with the   |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 10\. Check at the Aircraft Cockpit that the load     |           |
|   | manifest contained the weight of the passengers and  |           |
|   | crewmembers at takeoff time in accordance with the   |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 11\. Check at the Records Repository that the load   |           |
|   | manifest contained the weight of the passengers and  |           |
|   | crewmembers at takeoff time in accordance with the   |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(a)                                |           |
|   |                                                      |           |
|   | 12\. Check at the Dispatch Center that responsible   |           |
|   | company personnel ensure the load manifest contains  |           |
|   | the total weight computed under approved procedures  |           |
|   | in accordance with the Certificate Holder\'s design. |           |
|   |                                                      |           |
|   | *Sources:* 121.693(c)                                |           |
|   |                                                      |           |
|   | 13\. Check at the Records Repository that the load   |           |
|   | manifest contained the total weight computed under   |           |
|   | approved procedures in accordance with the           |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(c)                                |           |
|   |                                                      |           |
|   | 14\. Check at the Dispatch Center that responsible   |           |
|   | company personnel ensure the load manifest contains  |           |
|   | evidence that the aircraft is loaded according to an |           |
|   | approved schedule that ensures the center of gravity |           |
|   | is within approved limits at takeoff time, in        |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(d)                                |           |
|   |                                                      |           |
|   | 15\. Check at the Records Repository to ensure the   |           |
|   | load manifest contained evidence that the aircraft   |           |
|   | was loaded according to an approved schedule that    |           |
|   | ensured the center of gravity was within approved    |           |
|   | limits at takeoff time, in accordance with the       |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* 121.693(d)                                |           |
|   |                                                      |           |
|   | 16\. Check at the Dispatch Center to ensure the load |           |
|   | manifest contained the names of passengers at        |           |
|   | takeoff time, unless such information was maintained |           |
|   | by other means in accordance with the Certificate    |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* 121.693(e)                                |           |
|   |                                                      |           |
|   | 17\. Check at the Records Repository that the        |           |
|   | Certificate Holder has retained copies of the        |           |
|   | records required in FAR 121.695 for at least three   |           |
|   | months, in accordance with the Certificate Holder\'s |           |
|   | design.                                              |           |
|   |                                                      |           |
|   | *Sources:* 121.695(b)                                |           |
|   |                                                      |           |
|   | 18\. Check at the Air Carrier Specified Location,    |           |
|   | except as provided in FAR 121.697(d), that when a    |           |
|   | flight originates at a place other than the          |           |
|   | Certificate Holder\'s principal base of operations,  |           |
|   | the pilot in command (or another person not aboard   |           |
|   | the airplane who is authorized by the Certificate    |           |
|   | Holder) shall, before or immediately after departure |           |
|   | of the flight, mail signed copies of the documents   |           |
|   | listed in FAR 121.697(a), to the principal base of   |           |
|   | operations, in accordance with the Certificate       |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* 121.697(c)(1)                             |           |
|   |                                                      |           |
|   | 19\. Check at the Technical Publications Library,    |           |
|   | that the Certificate Holder conducting supplemental  |           |
|   | operations, identifies in its operations manual the  |           |
|   | person having custody of the copies of documents     |           |
|   | retained in accordance with FAR 121.697(d), in       |           |
|   | accordance with the Certificate Holder\'s design.    |           |
|   |                                                      |           |
|   | *Sources:* 121.697(e)(1)                             |           |
|   |                                                      |           |
|   | 20\. Check at the FAA Location, that the Certificate |           |
|   | Holder conducting supplemental operations,           |           |
|   | identifies in its operations manual the person       |           |
|   | having custody of the copies of documents retained   |           |
|   | in accordance with FAR 121.697(d), in accordance     |           |
|   | with the Certificate Holder\'s design.               |           |
|   |                                                      |           |
|   | *Sources:* 121.697(e)(1)                             |           |
|   |                                                      |           |
|   | 21\. Check at the aircraft that the loading schedule |           |
|   | being used is simple, orderly and based on sound     |           |
|   | principles that will reduce the elements of human    |           |
|   | error in accordance with the Certificate Holder\'s   |           |
|   | design.                                              |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 22\. Check at the air carrier specified location     |           |
|   | that loading schedules are simple, orderly and based |           |
|   | on sound principles that will reduce the elements of |           |
|   | human error in accordance with the Certificate       |           |
|   | Holder\'s design.                                    |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 23\. Check in the dispatch center that the           |           |
|   | responsible personnel are knowledgeable of the       |           |
|   | provisions for blocking off seats or compartments in |           |
|   | order to remain within the CG limits, and how they   |           |
|   | will ensure that such seats or compartments are not  |           |
|   | occupied during the operation in accordance with the |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 24\. Check at the Ramp that responsible company      |           |
|   | personnel are knowledgeable of instructions and      |           |
|   | limitations associated with the distribution of      |           |
|   | passengers, cargo, fuel, and other items, including  |           |
|   | blocking off aircraft seats or compartments in order |           |
|   | to remain within the CG limits in accordance with    |           |
|   | the Certificate Holder\'s design.                    |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 25\. Check at the Aircraft Cockpit that responsible  |           |
|   | company personnel are knowledgeable of instructions  |           |
|   | and limitations associated with the distribution of  |           |
|   | passengers, cargo, fuel, and other items, including  |           |
|   | blocking off aircraft seats or compartments in order |           |
|   | to remain within the CG limits in accordance with    |           |
|   | the Certificate Holder\'s design.                    |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 26\. Check at the Ramp by observation that           |           |
|   | responsible company personnel follow procedures      |           |
|   | associated with the distribution of passengers,      |           |
|   | cargo, fuel, and other items, including blocking off |           |
|   | aircraft seats or compartments in order to remain    |           |
|   | within the CG limits in accordance with the          |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
|   |                                                      |           |
|   | 27\. Check at the Dispatch Center by observation     |           |
|   | that responsible company personnel follow procedures |           |
|   | associated with the distribution of passengers,      |           |
|   | cargo, fuel, and other items, including blocking off |           |
|   | aircraft seats or compartments in order to remain    |           |
|   | within the CG limits in accordance with the          |           |
|   | Certificate Holder\'s design.                        |           |
|   |                                                      |           |
|   | *Sources:* AC 120-27E                                |           |
+---+------------------------------------------------------+-----------+
| 4 | Did the records for the Flight/Load Manifest/Weight  | Yes       |
| \ | and Balance Control process comply with the          |           |
| . | instructions provided by the certificate holder?     | No,       |
|   | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Were the process measurements for the Flight/Load    | Yes       |
| \ | Manifest/Weight and Balance Control process          |           |
| . | effective in identifying problems or potential       | No,       |
|   | problems and providing corrective action for them?   | Explain   |
|   | **     **                                            |           |
+---+------------------------------------------------------+-----------+
| 6 | Did personnel properly handle the associated         | Yes       |
| \ | interfaces by complying with other written policies, |           |
| . | procedures, instructions, and information that are   | No,       |
|   | related to this element? **     **                   | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
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|   |                                                                   |
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| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 1 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| m |                                                                   |
| a |                                                                   |
| n |                                                                   |
| c |                                                                   |
| e |                                                                   |
|   |                                                                   |
| O |                                                                   |
| b |                                                                   |
| s |                                                                   |
| e |                                                                   |
| r |                                                                   |
| v |                                                                   |
| a |                                                                   |
| b |                                                                   |
| l |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Personnel.                                                        |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Tools and Equipment.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Technical Data.                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policies or instructions or information.              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Materials.                                                        |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Facilities.                                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Controls.                                                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Process Measures.                                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 9 | Interfaces.                                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Desired Outcome.                                                  |
| 0 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
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| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
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| e |                                                                   |
| s |                                                                   |
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| s |                                                                   |
| i |                                                                   |
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| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
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| & |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| O |                                                                   |
| b |                                                                   |
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| r |                                                                   |
| v |                                                                   |
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| e |                                                                   |
| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
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| j |                                                                   |
| e |                                                                   |
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| : |                                                                   |
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| q |                                                                   |
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| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
| h |                                                                   |
| i |                                                                   |
| s |                                                                   |
| s |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| a |                                                                   |
| d |                                                                   |
| d |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| t |                                                                   |
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| e |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| a |                                                                   |
| n |                                                                   |
| d |                                                                   |
| a |                                                                   |
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| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| o |                                                                   |
| f |                                                                   |
| t |                                                                   |
| h |                                                                   |
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| p |                                                                   |
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| o |                                                                   |
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| s |                                                                   |
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| . |                                                                   |
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| n |                                                                   |
| s |                                                                   |
| p |                                                                   |
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| c |                                                                   |
| t |                                                                   |
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| r |                                                                   |
| i |                                                                   |
| n |                                                                   |
| d |                                                                   |
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| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| m |                                                                   |
| i |                                                                   |
| n |                                                                   |
| i |                                                                   |
| n |                                                                   |
| g |                                                                   |
| i |                                                                   |
| f |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| r |                                                                   |
| e |                                                                   |
| i |                                                                   |
| s |                                                                   |
| a |                                                                   |
| c |                                                                   |
| l |                                                                   |
| e |                                                                   |
| a |                                                                   |
| r |                                                                   |
| l |                                                                   |
| y |                                                                   |
| i |                                                                   |
| d |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| i |                                                                   |
| f |                                                                   |
| i |                                                                   |
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| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
|   | NOTE: If no personnel or major program changes (as defined by the |
|   | principal inspector (PI)) affecting the responsibility or         |
|   | authority attributes for this element have occurred since the     |
|   | last SAI and/or EPI was accomplished, then do not perform tasks   |
|   | 3 - 6 below. Answer questions 1 and 2, below, and provide the     |
|   | name/title.                                                       |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the        |
| \ | Flight/Load Manifest/Weight and Balance Control process.          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the Flight/Load |
| \ | Manifest/Weight and Balance Control process.                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities for the those who manage   |
| \ | the Flight/Load Manifest/Weight and Balance Control process.      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Discuss the Flight/Load Manifest/Weight and Balance Control       |
| \ | process with the management personnel identified in tasks 1 and   |
| . | 2.                                                                |
+---+-------------------------------------------------------------------+
| 6 | Evaluate the qualifications and work experience of the management |
| \ | personnel identified in tasks 1 and 2.                            |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a clearly identified person who is          | Yes       |
| \ | responsible for the quality of the Flight/Load       |           |
| . | Manifest/Weight and Balance Control process?         | No,       |
|   | **     **                                            | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Is there a clearly identified person who has         | Yes       |
| \ | authority to establish and modify the certificate    |           |
| . | holder\'s policies, procedures, instructions, and    | No,       |
|   | information for the Flight/Load Manifest/Weight and  | Explain   |
|   | Balance Control process? **     **                   |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the responsible person know that he/she has     | Yes       |
| \ | responsibility for the Flight/Load Manifest/Weight   |           |
| . | and Balance Control process? **     **               | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 4 | Does the person with authority know that he/she has  | Yes       |
| \ | authority for the Flight/Load Manifest/Weight and    |           |
| . | Balance Control process? **     **                   | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 5 | Does the person with responsibility for the          | Yes       |
| \ | Flight/Load Manifest/Weight and Balance Control      |           |
| . | process meet the qualification standards? **     **  | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 6 | Does the person with authority to establish and      | Yes       |
| \ | modify the Flight/Load Manifest/Weight and Balance   |           |
| . | Control process meet the qualification standards?    | No,       |
|   | **     **                                            | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 7 | Does the person with responsibility understand the   | Yes       |
| \ | controls, process measurements, and interfaces       |           |
| . | associated with the Flight/Load Manifest/Weight and  | No,       |
|   | Balance Control process? **     **                   | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 8 | Does the person with authority understand the        | Yes       |
| \ | controls, process measurements, and interfaces       |           |
| . | associated with the Flight/Load Manifest/Weight and  | No,       |
|   | Balance Control process? **     **                   | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 9 | Does the responsible person know who has authority   | Yes       |
| \ | to establish and modify the Flight/Load              |           |
| . | Manifest/Weight and Balance Control process?         | No,       |
|   | **     **                                            | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 1 | Does the individual with authority know who has the  | Yes       |
| 0 | responsibility for the Flight/Load Manifest/Weight   |           |
| \ | and Balance Control process? **     **               | No,       |
| . |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| E |                                                                   |
| P |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| & |                                                                   |
|   |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| O |                                                                   |
| b |                                                                   |
| s |                                                                   |
| e |                                                                   |
| r |                                                                   |
| v |                                                                   |
| a |                                                                   |
| b |                                                                   |
| l |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Assignment of responsibility.                                     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Assignment of authority.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Does not understand procedures, policies or instructions and      |
| \ | information.                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Does not understand controls.                                     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Does not understand process measurements.                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Does not understand interfaces.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Span of control.                                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Position vacant.                                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 9 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+