**Readiness Checklist**

Very few people can successfully telework without advance preparation.
Here are simple steps you can take to increase the likelihood of a
successful telework session:

**In The Week Prior**

-   Obtain a SecurID token if you have not already done so.

-   Pretest your connection, using either VPN (if you have a NASA-issued
    laptop), or SNA (if you don't have a NASA-issued laptop.) See
    instructions in the Telework User Guide for more information. If you
    encounter any difficulties, do the following:

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-   Test your SecurID PIN. Go to
    [https://sna.hq.nasa.gov](https://sna.hq.nasa.gov/) (from either
    within NASA or outside of the NASA network), and attempt to log in.
    Enter the user name you use to log into your computer. In the
    password box, enter your PIN immediately followed by the six digits
    showing on your SecurID token, and press Enter. If this is not
    successful, please call the IT Help Desk at (202) 358-HELP (4357) or
    1 (866) 462-7247.

-   Review Table 2.2, Technical Requirements for Connecting to HQ in the
    Telework Guide to ensure that you meet the minimum technical
    requirements for a successful telework session.

-   If your PIN is working and all technical requirements for connecting
    to HQ are met, please call the IT Help Desk at (202) 358-HELP (4357)
    or 1 (866) 462-7247.

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-   Verify that your SecurID token is not due to expire in the near
    future, *even if you have already used it successfully.* First,
    check to see that the token is generating clearly visible numbers.
    Then, pull it out of its case, and look at the back, where you will
    find the expiration date. If your token is due to expire shortly, or
    appears not to be functional, please call the IT Help Desk at (202)
    358-HELP (4357) or 1 (866) 462-7247.

-   Prepare your computer to use WebEx online meeting software
    ([https://nasa.webex.com](https://nasa.webex.com/)). If you have
    never used WebEx before, follow the instructions provided in the
    Telework Guide on page 85, to prepare the computer from which you
    will telework.

-   Consider ordering a thumb drive if you do not already have one. This
    is very helpful to have for backing up and copying data,
    particularly should you encounter difficulties connecting to HQ from
    your NASA-issued laptop.

-   Consider establishing your own "Meet Me" teleconference number. This
    service allows one to host conference calls at any time, from any
    phone, and is very useful during emergencies. Call NASA Conferencing
    at (877) 232-6272.

-   Log into the Call Manager Web site which allows one to configure
    VoIP features, including call forwarding.
    <https://nhqvpub01.voip.hq.nasa.gov/CCMUser/logon.asp> If you are
    unable to log into this Web site, contact the IT Help Desk at (202)
    358-HELP (4357) or 1 (866) 462-7247.

-   Fill out and submit Form 224 via HONURS if you intend to dial-in to
    access NASA HQ Server Data (rather than using DSL, for example). A
    224 is necessary to register your computer's name for this purpose.

**The Day Before**

-   Bring home from the office:

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-   NASA-issued laptop (if you have one) along with its power cord,
    Ethernet and dial-up cables, and any replaceable drives you may wish
    to use

-   SecurID token

-   Telework Guide

-   Printout of the e-mail you received with Test Day instructions and
    log in information

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-   Ensure that you have memorized (or can locate) the following
    security-sensitive data:

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-   Your voice mail password

-   The PIN for your SecurID token

-   Your password for the VoIP Call Manager Web site. NOTE: This is not
    your voice mail password

-   Your personal conference call number and passcode (optional)

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-   Ensure that you have a telephone headset or speakerphone available
    at home, and that you know how to use the mute function.