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#### Functional Area 2

**Skill Level** **201: Applications Systems Analysis and Programming
Supervisor** (Mercer 1998 Job 011)

Description: Supervises activities of all applications systems analysis
and programming personnel for a major project, several smaller projects,
or a small department. Responsible for quality assurance. Makes
decisions on personnel actions (hiring, terminations, promotions, etc.).
Controls revenues and/or expenses within an operating unit and
responsible for meeting budget goals and objectives. Provides input to
policy level direction regarding standards, budget constraints, etc.
Typically reports to Applications Systems Analysis and Programming
Manager (010), Applications Systems Analysis and Programming Director
(009) or Systems Analysis and Programming Director (008).

**Skill Level** **202: Applications Systems Analyst/Programmer -- Lead**
(Mercer 1998 Job 012)

Description: Formulates/defines system scope and objectives for assigned
projects. Devises or modifies procedures to solve complex problems
considering computer equipment capacity and limitations, operating time
and form of desired results. Prepares detailed specifications from which
programs will be written. Responsible for program design, coding,
testing, debugging and documentation. Has full technical knowledge of
all phases of applications systems analysis and programming. Has good
understanding of the business or function for which applications is
designed. Also has duties instructing, directing, and checking the work
of other systems analysis and programming personnel. Responsible for
quality assurance review. Responsible for directing and monitoring the
work of team members. May be responsible for project completion and user
satisfaction.

**Skill Level** **203: Applications Systems Analyst/Programmer** **--
Senior** (Mercer 1998 Job 014)

Description: Under general direction, formulates/defines system scope
and objectives. Devises or modifies procedures to solve complex problems
considering computer equipment capacity and limitations, operating time
and form of desired results. Prepares detailed specifications from which
programs will be written. Designs, codes, tests, debugs and documents
these programs. Competent to work at the highest technical level of all
phases of applications systems analysis and programming activities. May
be responsible for completion of a phase of a project. Regularly
provides guidance and training to less experienced analyst/programmers.

**Skill Level** **204: Applications Systems Analyst/Programmer --
Intermediate** (Mercer 1998 Job 016)

Description: Under general supervision, formulates and defines system
scope and objectives through research and fact-finding to develop or
modify moderately complex information systems. Prepares detailed
specifications from which programs will be written. Designs, codes,
tests, debugs, documents and maintains those programs. Competent to work
on most phases of applications systems analysis activities, but requires
instruction and guidance in other phases.

### **Skill Level** **205: Applications Systems Analyst/Programmer** **-- Associate** (Mercer 1998 Job 017)

Description: Under immediate supervision, assists in research and
fact-finding to develop or modify information systems. Assists in
preparing detailed specifications from which programs will be written.
Designs, codes, tests, debugs, documents and maintains those programs.
Staffed by beginners who have had sufficient educational background
and/or experience to qualify them to start in applications systems
analysis and programming.

**Skill Level** **206: Applications Programming Supervisor** (Mercer
1998 Job 031)

Description: Supervises activities of applications programming personnel
for a major project, several smaller projects, or a small department.
Responsible for quality assurance. Makes decisions on personnel actions
(hiring, terminations, promotions, etc.). Controls revenues and/or
expenses within operating unit and responsible for meeting budget goals
and objectives. Provides input to policy level direction regarding
standards, budget constraints, etc.

**Skill Level** **207: Applications Programmer -- Lead** (Mercer 1998
Job 032)

Description: Devises or modifies procedures t solve complex problems
considering computer equipment capacity and limitations, operating time
and form of desired results. Responsible for program design, coding,
testing, debugging and documentation. Has full technical knowledge of
all phases of applications programming. Also has duties instructing,
directing and checking the work of other programming personnel.
Responsible for quality assurance review. Acts as project leader for
projects with small budgets or limited duration. Responsible for
directing and monitoring the work of team members. Note: This position
does not perform systems analysis functions.

**Skill Level** **208: Applications Programmer -- Senior** (Mercer 1998
Job 034)

Description: Under general direction, devises or modifies procedures to
solve complex problems considering computer equipment capacity and
limitations, operating time and form of desired results. Designs, codes,
tests, debugs and documents those programs. Competent to work at the
highest technical level of all phases of applications programming
activities. Note: This position does not perform systems analysis
functions.

**Skill Level** **209: Applications Programmer -- Intermediate** (Mercer
1998 Job 036)

Description: Under general supervision, modifies moderately complex
applications programs from detailed specification. Codes, tests, debugs
and documents and maintains those programs. Competent to work on most
phases of applications programming activities, but requires instruction
and guidance in phases. Note: This position does not perform systems
analysis functions.

**Skill Level** **210: Applications Programmer** **-- Associate**
(Mercer 1998 Job 037)

Description: Under immediate supervision, modifies applications programs
from detailed specifications. Codes, tests, debugs, documents and
maintains those programs This level is staffed by beginners who have had
sufficient educational background and/or experience to qualify them to
start in applications programming. Note: This position does not perform
systems analysis functions.

**Skill Level** **211: Software Systems Engineering Supervisor** (Mercer
1998 Job 041)

Description: Supervises activities of all software systems programming
personnel for a major project, several smaller projects, or a small
department. Responsible for quality assurance. Makes decisions on
personnel actions (hiring, terminations, promotions, etc.). Controls
revenues and/or expenses within operating unit and responsible for
meeting budget goals and objectives. Provides input to policy level
direction regarding standards, budget constraints, etc.

**Skill Level** **212: Software Systems Engineer -- Lead** (Mercer 1998
Job 042)

Description: Formulates/defines specifications for complex software
programming applications or modifies/maintains complex existing
applications using engineering releases and utilities from the
manufacturer. Responsible for program design, coding, testing, debugging
and documentation. Usually responsible for applications dealing with the
overall operation system, such as sophisticated file maintenance
routines, large telecommunications networks, computer accounting and
advanced mathematical/scientific software packages. Has full technical
knowledge of all phases of software systems programming applications.
Also has duties instructing, directing and checking the work of other
operating systems programming personnel. Responsible for quality
assurance review and the evaluation of new and existing software
products. Acts as project leader for projects with small budgets or
limited duration.

**Skill Level** **213: Software Systems Engineer** **-- Senior** (Mercer
1998 Job 044)

Description: Under general direction, formulates/defines specifications
for complex operating software programming applications or
modifies/maintains complex existing applications using engineering
releases and utilities from the manufacturer. Designs, codes, tests,
debugs and documents those programs. Usually responsible for
applications dealing with the overall operating system, such as
sophisticated file maintenance routines, large telecommunications
networks, computer accounting and advanced mathematical/scientific
software packages. Competent to work at the highest technical level on
all phases of software systems programming. May assist other systems
programmers to effectively utilize the system's technical software.

**Skill Level** **214: Software Systems Engineer -- Intermediate**
(Mercer 1998 Job 046)

Description: Under general supervision, works from specifications to
develop or modify moderately complex software programming applications.
Assists with design, coding, benchmark testing, debugging and
documentation of programs. Applications generally deal with utility
programs, job control language, macro, subroutines and other control
modules. Competent to work on most phases of software systems
programming applications, but requires instruction and guidance in other
phases.

**Skill Level** **215: Software Systems Engineer -- Associate** (Mercer
1998 Job 047)

Description: Under immediate supervision, works from specifications to
assist in developing and modifying operating software programming
applications. Assists with design, coding, benchmark testing, debugging
and documentation of programs. Applications generally deal with utility
programs, job control language, macros, subroutines and other control
modules. May customize purchased applications and assist in maintaining
program libraries and technical manuals. Staffed by beginners who have
had sufficient educational background and/or experience to qualify them
to start in operating systems programming.

# 

# **Skill Level** **216: Scientist/Engineer** **-- Senior** (Mercer 1998 Job 9000)

-   Ten (10) years of intensive and progressive experience in the areas
    of a specified discipline. Three (3) of the seven (7) years must
    reflect current technologies and have occurred within the last
    five (5) calendar years.

-   Four (4) years with the last eight (8) calendar years of intensive
    and progressive experience in independent or supervisory performance
    on substantive scientific/engineering projects.

-   One (1) year within the last two (2) calendar years of intensive and
    progressive experience in managing complex engineering/scientific
    projects.

-   If proposed as a Task Leader, 18 months experience in supervising
    engineers/scientists/technical personnel in an environment of
    significant systems development activity.

Education and Other Requirements.

Additional Degree requirements and/or specialized experience may be
cited in the individual Task Order. A masters or doctorate degree from
an accredited college or university with a major in a field of study
which is closely related to the work to be performed may be substituted
on the basis on one (1) year experience for a Masters Degree and two (2)
years experience for a doctorate Degree.

Duties.

Performs high-level systems analysis, evaluation, design, integration,
documentation, and implementation of very complex application which
require a thorough knowledge of administrative, and technical skills.
Directs and participates in all phases of system development with
emphasis on planning, analysis, evaluation, integration, testing and
acceptance phases (IV&V and DT&E). Applies higher level business or
technical principles and methods to very difficult technical problems to
arrive at automated engineering solution. Designs and prepares technical
reports and related documentation, and makes charts and graphs to record
results. Prepare and deliver presentations and briefings as required by
the Task Order. May be required to serve as Task Leader. Responsible for
ensuring the quality and services delivered for particular task(s) for
which this skill is performing the Task Leader position.

# **Skill Level** **217: Scientist/Engineer** **-- Intermediate** (Mercer 1998 Job 9001)

-   Five (5) years experience in scientific/engineering projects.
    One (1) year within the last three (3) calendar years of experience
    in the specific area noted in the Task Order. A masters or doctorate
    degree from an accredited college or university with a major in a
    field of study which is closely related to the work to be performed
    may be substituted on the basis of one (1) year experience for a
    Masters Degree and two (2) years experience for a Doctorate Degree.

Education and Other Requirements.

Additional Degree requirements and/or specialized experience may be
cited in the individual Task Order. A masters or doctorate degree from
an accredited college or university with a major in a field of study
which is closely related to the work to be performed.

Duties.

Performs assigned portions of engineering/scientific projects such as
analysis, design, integration, applications which require a thorough
knowledge of higher mathematics and related engineering/scientific
skills and knowledge. Participates in all phases of scientific &
engineering projects such as design, development, testing, training,
documentation. May have responsibility for assisting in planning and
have individual responsibility for portions of a engineering/scientific
project.

# 

# **Skill Level** **218: Scientist/Engineer - Associate** (Mercer 1998 Job 9002)

-   Entry level position

Education and Other Requirements.

Baccalaureate in a closely related field to the requirement in the Task
Order.

Duties.

Under the supervision of a senior or associate engineer performs
assigned portions of engineering/scientific projects such as analysis,
design, integration, applications which require a thorough knowledge of
higher mathematics and related engineering/scientific skills and
knowledge. Participates in all phases of scientific & engineering
projects such as design, development, testing, training, documentation.

# **Skill Level 219: Documentation Specialist** (Mercer \_\_\_\_ Job 2030)

Under general supervision, prepares and/or maintains systems,
programming and operations documentation, including user manuals.
Maintains a current internal documentation library. Competent to work on
most phases of documentation.

**Skill Level 220: Documentation Clerk** (Mercer \_\_\_\_ Job 2050)

Under immediate supervision, carries out the clerical aspects of the
documentation function. This level is staffed by beginners who have
sufficient educational background and/or experience to qualify them to
start in documentation. May report to information systems department of
Word Processing Supervisor.

**Skill Level 221:** **Graphics Specialist** (Mercer \_\_\_\_ Job 2060)

Responsible for graphics design and use, operation and setup of computer
graphic systems for business communications. Executes graphic projects
and assists in coordination of all graphic production scheduling;
coordinates production support with outside vendors, as needed. Ensures
that graphic projects are completed on time, within budget and to user's
satisfaction. Interfaces with users to determine scope of project and
best graphic medium. Trains other personnel in proper use if computer
graphic equipment. Trouble shoots computer equipment problems and
performs minor preventative maintenance. Typically reports to department
manager or information systems management.

**Skill Level 222:** **Systems Administrator -- Senior** (Mercer
\_\_\_\_ Job 4000)

Responsible for activities related to system administration. Assigns
personnel to various projects, directs their activities, and evaluates
their work. Ensures long-term requirements of systems operations and
administration are included in the overall information systems planning
of the organization. Responsible for the installation, maintenance,
configuration, and integrity of computer software.

Implements operating system enhancements that will improve the
reliability and performance of the system.

**Skill Level 223:** **Database Analyst/Programmer -- Senior** (Mercer
\_\_\_\_ Job 4210)

Under general direction, designs, implements and maintains complex
databases with respect to JCL, access methods, access time, device
allocation, validation checks, organization, protection and security,
documentation and statistical methods. Includes maintenance of database
dictionaries, overall monitoring of standards and procedures, and
integration of systems through database design. Competent to work at the
higher level of all phases of database management.

**Skill Level 224:** **Database Analyst/Programmer -- Intermediate**
(Mercer \_\_\_\_ Job 4220)

Under general supervision, designs, implements and maintains moderately
complex databases. Includes maintenance of database dictionaries and
integration of systems through database design. Competent to work on
most phases of database administration but may require some instruction
and guidance in other phases.

**Skill Level 225:** **Information Systems Training Specialist --
Senior** (Mercer \_\_\_\_ Job 4810)

Under general direction, organizes prepares and conducts complex
training and educational programs for information systems or user
personnel. May design and develop in-house programs. Maintains records
of training activities, employee progress and program effectiveness.
Competent to work the highest level of all phases of information systems
training.

**Skill Level 226: Information Systems Training Specialist** (Mercer
\_\_\_\_ Job 4820)

Under general supervision, organizes and conducts moderately complex
training and educational programs for information systems or user
personnel. Maintains records of training activities, employee progress
and program effectiveness. Competent to work on most phases on
information systems training.

**Skill Level 227:** **Help Desk Coordinator -- Senior** (Mercer
\_\_\_\_ Job 5210)

Under general direction of the Help Desk Manager, is responsible for
ensuring the timely process though which problems are controlled.
Includes problem recognition, research, isolation, resolution and
follow-up steps. Requires experience and understanding of MIS
environment. Is able to resolve less complex problems immediately, while
more complex problems are assigned to second level support or
supervisor. Typically involves use of problem management database and
help desk system. May provide guidance/training for less experienced
personnel.

**Skill Level 228:** **Help Desk Coordinator** (Mercer \_\_\_\_ Job
5220)

Under immediate direction of the Help Desk Manager or senior help desk
personnel. Respond to and diagnoses problems through discussions with
users. Includes problem recognition, research, isolation and resolution
steps. Typically is able to resolve less complex problems immediately,
while more complex problems are assigned to second level support, senior
operator or supervisor. May involve use of problem management database
and help desk.

**Skill Level 229:** **LAN Support Technician -- Senior** (Mercer
\_\_\_\_ Job 5800)

Monitors and responds to complex technical control facility hardware and
software problems utilizing a variety of hardware and software testing
tools and techniques. Provides primary interface with vendor support
service groups or provides internal analysis and support to ensure
proper escalation during outages or periods of degraded system
performance. May provide LAN server support. Requires extensive
knowledge of PC/LAN communications hardware/software in a multi-protocol
environment, and network management software. May function as lead job
providing guidance and training for less experienced technicians.
Requires a minimum of 4 years experience on data communications
troubleshooting.

**Skill Level 230:** **LAN Support Technician -- Intermediate** (Mercer
\_\_\_\_ Job 5810)

Monitors and responds to technical control facility hardware and
software problems utilizing hardware and software testing tools and
techniques. May interface with vendor support service groups to ensure
proper escalation during outages or periods of degraded system
performance. May assist with installation or terminals and associated
hardware. May provide LAN server support. Requires strong knowledge of
PC/LAN communications hardware/software, in a multi-protocol
environment, and network management software. Usually requires 2 --4
years experience in data communications troubleshooting.

**Skill Level 231:** **LAN Support Technician -- Associate** (Mercer
\_\_\_\_ Job 5820)

Assists in monitoring and responding to technical control facility
hardware and software problems utilizing hardware and software testing
tools and techniques. May provide LAN server support. May assist with
installation of terminals and associated hardware. Requires knowledge of
data scopes, patch panels, modem, concentrators, and associated
terminals and network management software. Usually requires a minimum of
1 year experience in data communications troubleshooting or network
control activities.

**Skill Level 232:** **Web Designer** (Mercer \_\_\_\_ Job 6230)

Designs and builds web pages using a variety of graphics software
applications, techniques and tools. Designs and develops user interface
feature, site animation and special effects elements. Contributes to the
design group's efforts to enhance the look and fell of the organizations
online offerings. Designs the website to support the organization's
strategies and goals relative to external communication. Typically
requires a college degree in fine arts or graphic design. Requires
understanding of web-based technologies and through knowledge of HTML,
PhotoShop, Illustrator, and/or other design-related applications.

**Skill Level 233:** **Web Software Developer** (Mercer \_\_\_\_ Job
6240)

Designs, develops, troubleshoots, debugs, and implements software code
(such as HTML, CGI, and JavaScript) for a component of the website.
Works with graphic designers and other members of a project team to
develop the site concept, interface design, and architecture of the
website. Responsible for interface implementation. Integrates web
applications with backend databases. Deploys large web-based transaction
systems using application servers. Researchers, tests, builds and
coordinates the integration of new products per production and client
requirements. Requires strong navigation and site-design instincts.
Typically requires college degree in computer science or related field,
and development experience in web-based languages.

**Skill Level 234:** **Information Services Consultant** (Mercer
\_\_\_\_\_ Job 6480)

Top level technical expert supporting unlimited end user groups. Works
with user groups to solve business problems with available technology
including advise, hardware, software, databases, and peripherals. Has
high level of diverse technical experience related to studying and
analyzing systems needs, systems development, and systems process
analysis, design, and re-engineering. Has skills and experience related
to business management, systems engineering, operations research, and
management engineering. Typically has specialization in particular
software or business application utilized in an end user environment.
Keeps abreast of technological developments and applicants.

**Skill Level 235:** **Business Systems Analyst -- Senior** (Mercer
\_\_\_\_ Job 8220)

Under general direction, formulates and defines systems scope and
objectives based on both user needs and a good understanding of
applicable business systems and industry requirements. Devises or
modifies procedures to solve complex problems considering computer
equipment capacity and limitations, operating time, and form of desired
results. Includes analysis of business and user needs, documentation of
requirements, and translation into proper system requirement
specifications. Guides and advises less experienced Business Systems
Analysts. Competent to work at the highest technical level of most
phases of systems analysis while considering the business implications
of the application of technology to current and future business
environment systems

**Skill Level 236:** **Business Systems Analyst -- Intermediate**
(Mercer \_\_\_\_ Job 8230)

Under general supervision, formulates and defines systems scope and
objectives through research and fact-finding combined with an
understanding of applicable business systems and industry requirements.
With this knowledge, develops or modifies moderately complex information
systems. Includes analysis of business and user needs, documenting
requirements, and revising existing system logic difficulties as
necessary. Guides and advises less experience Business Systems Analysts.
Competent to work in some phases of analysis and considers the business
implications of the application of technology to the current business
environment.

**Skill Level 237:** **Business System Analyst -- Associate** (Mercer
\_\_\_\_ Job 8240)

Under direct supervision, assists in formulating and defining systems
scope and objectives through research and fact-finding combined with a
basic understanding of business systems and industry requirements.
Includes analysis of business and user needs, documenting requirements,
and revising existing system logic difficulties as necessary under
direction of experienced Business System Analysts. Competent to consider
most business implications of the application of technology to the
current business environment.

**Skill Level 238:** **Project Manager -- Senior** (Mercer \_\_\_\_ Job
9020)

Responsible for all aspects of the development and implementation of
assigned projects and provides a single point of contact for those
projects. Takes projects from original concept through final
implementation. Interfaces with all area affected by the project
including end users, computer services, and client services. Defines
project scope and objectives. Develops detailed work plans, schedules,
project estimates, resource plans, and status reports. Conducts predict
meetings and is responsible for project tracking and analysis. Ensures
adherence to quality standards and reviews project deliverables. Manages
the integration of vendor tasks, and tracks and reviews vendor
deliverables. Provides technical and analytical guidance to project
team. Recommends and takes action to direct the analysis and solutions
of problems.

**Skill Level 239:** **LAN/WAN Integrator** (Mercer \_\_\_\_ Job 6000)

Responsible for the overall integration of the enterprise-wide network
including the planning, design, installation, maintenance, management,
and coordination of the corporate LAN/WAN (may include local,
metropolitan, and wide area networks). Has responsibility for technical
architecture and recommendations related to LAN/WAN. Is typically a top
level technical contributor and advance knowledge and experience in the
area local and wide area networking, communications, and related
hardware/software. Maintains high level of technical expertise and
studies vendor products to determine those, which best meet company
needs. Presents information to management, which may result in the
purchase and installation of hardware, software, and telecommunication
equipment. Recommends network security procedures and policies.
Knowledgeable in a multi-platform operating environment. May work with
Voice and/or Data Communications Analysts.

**Skill Level 240:** **Communications Analyst -- Senior** (Mercer
\_\_\_\_ Job 6450)

Under general direction, assists in the planning, design and
implementation of communications networks. Responsible primarily for the
assessment and optimization of network design through review and
assessment of user needs, conducts feasibility studies for large
projects, develops requests for proposal, evaluates vendor products and
makes recommendation on selection. Usually has a minimum of 5 years
experience in telecommunications, with strong emphasis in network
design, traffic engineering, equipment vendors, and carries. May
function as lead position providing guidance and training to less
experience analysts. Typically reports to Data/Voice Communications
Management (6810,6610) or Internal Communications Systems Consultant
(6490).

**Skill Level 241:** **Internal Communications Systems Consultant**
(Mercer \_\_\_\_ Job 6490)

Provides systems guidance for current and proposed investments in
telecommunications and network facilities and/or services from the
development of communications software through financial implementation
review. Researchers present and future communication technologies. Works
closely with system users to provide direction/assistance in
identification and resolution of user problems. May supervise a group of
planning analysts responsible for research for research/technical
assistance for the user group. Usually has 8-10 years experience in
telecommunications with emphasis on systems analysis, LAN/WAN
telecommunications network design, and traffic engineering.

**Skill Level 242:** **Telecommunications Analyst/Technician -- Senior**
(Mercer \_\_\_\_ Job 7000)

Typically found in organizations providing maintenance on an internal
basis. Under general direction, responsible for maintenance of the
switching equipment. Has high degree of technical expertise. Performs
more complex activities for routine maintenance on switch. Reads and
interprets circuit diagrams and electrical schematics. Acts as liaison
for vendors during installation, rearrangement, and/or removal
equipment. Works with personnel at remote locations to identify
system/network problems at those locations. May provide technical
assistance/guidance to less experienced technicians. Usually has a
minimum of 4 years of telecommunications experience. May report to
Operations Management (6800, 6000,6430), Network Operations
Supervisor/Project Manager (7620), or Network Control Supervisor (7810).

**Skill Level 243:** **Telecommunications Technician -- Senior** (Mercer
\_\_\_\_ Job 7040)

Responsible, under general supervision, for complex tasks typically
relating to network monitoring, operations, installation, and/or
maintenance for local, off-site, and/or remote locations. May function
as lead job on the absence of the Supervisor, but would not have ongoing
lead responsibility. Usually has from 4 --8 years network experience
supplemented with continuing education network/telecom courses/technical
seminars.

**Skill Level 244:** **Telecommunications Engineer/Analyst -- Senior**
(Mercer \_\_\_\_ Job 7230)

An individual contributor job, under general direction, which is
responsible for complex engineering and/or analytical task and
activities associated with one or more technical area within the telecom
function (such as, but not limited to, network design, engineering
implementation, or operations/user support). Would usually have minimum
of 6-8 years technical telecom experience (assuming a minimum of a
related degree or equivalent technical training in addition to the years
of experience), supplemented with continuing education network/telecom
courses/technical seminars.

**Skill Level 245:** **Network Planning Manager** (Mercer \_\_\_\_ Job
7600)

Responsible for long-term strategic planning to ensure network capacity
meets current and future network requirements including planning for
remote hardware and communications facilities; development and
implementation of methodologies for system analysis, installation and
support. Defines and develops methodology to ensure compatibility of all
software and hardware products at each facility. Provides ongoing
coordination in the analysis, acquisition and installation of remote
hardware and software. May supervise Network Planning Analysts. Usually
requires the equivalent of B.S. in Computer Science, Mathematics or
Engineering and 6 --8 years' experience. Typically reports to
Telecommunications Department Director/Manager (6410, 6420) or Planning
and Engineering Manager (6510).

**Skill Level 246:** **Project Engineer -- Senior** (Mercer \_\_\_\_ Job
9000)

Responsible for the completion of assigned complex or long-term
engineering projects within budgetary and scheduling guidelines. High
level individual contributor, leading a group of engineers, analysts,
technicians and/or more project engineers assigned for the duration of a
project. Does not have formal supervisory responsibilities, although may
provide input for project team member appraisals. Would usually have a
minimum of 2-3 years experience as a lead/project engineer (Job 9010)
plus 6 -- 8 years telecom engineering experience (assumes a minimum of a
related Associate degree or equivalent technical training in addition to
the years of experience), supplemental with continuing education
network/telecom courses/technical seminars.

## **Skill Level 247:** **Principal Industry/Functional Area Expert** (No Mercer correlation)

Recognized for strong expertise in industry issues and trends. Utilize
functional area expertise gained through direct industry experience to
assess the operational and functional baseline of an organization and
its organizational components. Work with senior managers and executives
to provide industry vision and strategic direction with regard to their
enterprise. Guide the determination of information technology
inadequacies and/or deficiencies that affect the functional area's
ability to support/meet organizational goals. Generate functional area
strategies for enhanced IT operations in a cross-functional area mode
throughout the organization. Participate in account strategy sessions,
strategic assessments and design reviews to validate enterprise approach
and associated work products.

Provides guidance and direction to other professionals, acts in a
consulting and/or advisory capacity; coordinates resolution of highly
complex problems and tasks, possesses ability to meet and operate under
deadlines.

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