**BLM National Web Conference**

Friday, October 9

Morning Session

**A Telecast Originating from**

**the BLM National Training Center**

**October 7-9, 1998**

This transcript is from the closed-captioning file produced during the
telecast.

It may contain errors and omissions in transcription.

Keynote Address

Scott Bounds, Microsoft Corporation

Announcer: the Bureau of Land Management Satellite Network Presents from
the BLM National Training Center in Phoenix, Arizona, Live Coverage of
the National BLM Web Conference. And Now, Your Program Hosts Tony
Garrett and Tina Gromo.

Garrett: Good Morning and Welcome Back to Our Final Day of Live Coverage
of the BLM National Web Conference.

Gromo: this Morning We Will Be Bringing You Keynote Speaker Scott Bounds
from the Microsoft Corporation. But Before We Begin the Morning Session,
Let\'s Remind Viewers Our Conference Is Also Being Delivered over the
Internet Through a Process Called Video Streaming. It\'s Available at
Web.tc.blm/webconference.

Garrett: Last Night There Was An Awards Ceremony to Acknowledge Some of
the Outstanding Work That the BLM Offices Around the Country Have Done
in Incorporating the Web Into Their Day to Day Activities. There Were
More than 40 Entries In the Categories of Best Design For the Intranet,
Best Design For the Internet, Best of Business Practices on Either Net,
and the Best in Partnership On Intra or Internet. I Am Sure Our Viewers
Would Be Interested in the Award Winners And We Will Announce Those Now.
In the Category of Best in Business Practices, the Award Went to the
Wild Horse and Burro Internet Adoption Site. The People Primarily
Responsible For the Development of That Site Were Mary Troutner, Harry
Moritz. Then in the Category of Best in Partnerships, the Award Went to
California\'s Project Tracking System, and Individuals Involved In the
Development of That Web Site ‑‑

Gromo: Best Design in the Intranet, the Award Went to the BLM Arizona
Page. In Category Four, Best Designed Internet, the Award Went to the
BLM Arizona Statewide External Home Page. You Know, Congratulations
under Order to Everyone Who Submitted Entries Because, Really, the
Initiative They\'ve Shown and the Work They Have Done to Help BLM
Explore Some of the Possibilities That Are out There On the Web.

Garrett: I Agree. Congratulations to All Those Who Were Involved in the
Development Of These Web Sites Who Won the Awards and Those Others
Entries Who Didn\'t this Time for the Creativity and Industry They Have
Shown in Putting These Web Sites Together and Serving Not Only BLM but
All of Our Internal And External Customers. At the Ceremony Last Night,
Participants Also Heard from John Leland, a Futurist. His Remarks Will
Be Available by Video Streaming at 10:00 this Morning Pacific Daylight
Time. We\'ll Have a Special Guest Here In the Studio During Our next
Break about an Hour from Now. So Stay Tuned for That.

Gromo: Well, Right Now it Appears That Larry Hamilton Is About Ready to
Get Things under Way. Let\'s Go Live to the Washington Room.

Hamilton: Come On, Hurry! They\'re Coming. Good Morning, and Welcome to
the Training Center. You Have Caught Us in a Rewarding Kind of
Experience, Which Is Good. You See We\'re Working Here and What We Are
Doing at this Point Is We Are Rewarding the Van Drivers, and They\'ve
Been a Very Critical Part of the Program Because the Rest of Us
Wouldn\'t Be Here If it Weren\'t for These Folks. We Just Got a Phone
Call, However, from the Wyndham Hotel, And There Are 30 Trainees There
At the Curb with Their Luggage. As Soon as I Give You These Prizes, I
Would like to You Get In Your Vans and Get Right over There. Who Was
this for? That\'s for Mr. Sivish. Congratulations. Thank You for Being
Such a Good Driver. Yolanda, Congratulations. Yolanda Only Got Two
Speeding Tickets. Lori, Fantastic. Appreciate All the Great Driving.
Thank You Very Much. And, Gayle, Did You a Wonderful Job. We Appreciate
it

Best Job I Ever Had

and You Can Take the Van Home With You.

Great! All the Way to Yuma.

Hamilton: Let\'s Give Them a Great Hand. Those of You That Just Joined
Us From the Field, We Appreciate You Being Here this Morning. We Are in
Our Last Morning Here In Phoenix, but Last Night We Had Our Awards
Banquet and We Had Several Award Winners, and We Wanted to Share Those
with The Field this Morning. They\'re Also Posted on Our Web Site. The
Web Site Award Winners, and There Were Four Different Categories, the
First Category Was Best of Business Practices, And the Web Site That Won
That Was the Wild Horse and Burro Internet Adoption Page. Let\'s Give a
Hand to Those Folks. They Did a Super Job on That Web Site. The next
Category Was Best in Partnerships, and the Winner Was California Project
Tracking System. Let\'s Give Them a Hand. The next Category Was Best
Design Intranet, and the Winner Was Arizona Statewide Internal Web Site.
As I Mentioned, Beth Was One of The Van Drivers and We Haven\'t Seen
Beth this Morning. But What Was Kind of Surprising, The Fourth Category,
Which Was Best Design Internet Also Went To the Arizona Statewide
External Web Site. Beth Perault Again. Let\'s Give Her a Double Hand
Here. This Morning Is Really Where We Move into One of the Most
Important Phases of this Program, and That Is Where We\'re Going to Be
in Our Small Working Groups and Begin Putting Together the
Recommendations That Are Going to Go Forward to The Task Group That Will
Finally Put Together the Report That Will Go to the Director with Where
We Need to Go with the Web In the Bureau of Land Management. We\'ve Had
Incredible Sessions Here this Week. We\'ve Had Lots of Great Ideas.
There Was Lots of Dialogue Last Night at the Banquet. We Had John Leland
Who, I Think, Even at 9:00 at Night, We Were Still Taking Questions and
Finally Had to Shut it off. I Know He Was There after That And Was
Surrounded by a Bunch of Folks. We Really Got Our Thinking Caps Going,
and We\'re Going to Have An Opportunity to Get That down On Paper and
Give it to a Group That\'s Going to Take it Forward For Us. This
Morning, to Kind of Get Us In the Right Mood, We\'re Going To Have a
Speaker That We Really Have Been Looking Forward to and Have Saved this
Speaker for Friday Morning. I Think That Will Make Sense Once You Hear
from the Speaker Why We Have this Gentleman Here With Us this Morning.
The Thing I Would like to Do Is Give You a Couple of Items as Food for
Thought, and this Will Hopefully Take Us into the Spinning Exercise
Where We Start Pulling All These Different Gems Together. This First One
Is from Donald Trump, and Donald Said Not Too Long Ago, \"As Long as You
Are Going to Be Thinking Anyway, Think Big.\" That\'s What We\'re Going
to Be Doing Here this Morning, Is Thinking Big. Then One of My All‑time
Favorites Is, \"Never Let the Fear of Striking out Get in Your Way.\"
That Comes from George Herman Babe Ruth, and this Year in the Baseball
Season, We\'ve Seen a Couple of Folks Who Obviously Aren\'t Afraid of
Striking out Because They Have Set a New Home Run Record. We\'re Going
to Set a Home Run Record Here in the Bureau of Land Management, and I
Have Been Particularly Reinforced and Very Pleased with the Folks That
We\'ve Had Come into Our Conference and Tell Us That, Gee, Guess What,
You Guys Are Way out There, You\'re Way Ahead Of a Lot of Folks, and
Sometimes I Think We Don\'t Recognize How Well We\'re Doing, and We\'re
Doing Terrific. We\'re Going to Do Better. With That I Would like Yvonne
to Come up and Introduce Our Speaker this Morning, and Let\'s Give
Yvonne Another Round of Applause. She Has Been Working Really Hard Here
this Week.

Kinney: this Is Our Final Session Today and We Have a Well‑known Keynote
Speaker. I Want to Thank the Director for His Involvement in Obtaining a
Speaker. His Name Is Scott Bounds. He Is the Principal Technology
Specialist on the Advanced Technology Team with Microsoft Federal
Systems Back in Washington. He\'s Responsible for Working With Federal
Employees Interested in Web‑developed Applications, Using Microsoft
Technologies. He\'s Also Been Involved in the Public Key Infrastructure
of the Security of Web Design Smart Cards. So this Is a ‑‑ of Interest
to The BLM. Prior to Working with Microsoft, He Worked with Mitre
Corporation. So at this Point, We Would like To Introduce Our Keynote
Speaker, Scott Bounds.

Bounds: Thanks, Yvonne. Great. It\'s a Pleasure to Be Here at Your Web
Conference and from the Earlier Slides, I See You Guys Are Definitely
Moving Forward. I Get ‑‑ in My Role at Microsoft, I Talk with a Lot of
Different People in the Federal Government, Both on the D.o.d. Side, the
Intelligence Side, the Civilian Side. So I Have a Pretty Good Overview
What\'s Happening. You Guys Are Definitely Moving Down That Path. I Had
a Conversation with Some Folks, Won\'t Say Where, What Is The Internet,
What Do We Need to Build. They Don\'t Have Anything Yet. With That, I
Would like to Talk About Where Can We Take this to The next Step? What
Type of Activities, Projects You Can Look Forward to Utilizing this for?
If I Could Have My Presentation Up. Can We Do Both at the Same Time?
Great. One of the Challenges You Guys Are Taking a Look At, Not Only In
Web, but Your Whole Infrastructure, Your Whole Enterprise, Competing
Issues, You Have Things like Universal Information Access. How Do I Find
Information, How Do I Get It? What\'s Very Key Is Security. I See You
Have Intranet Sites, You Have 84 Internet Sets, You Have Extranets. How
Do You Communicate with Partners and Contractors and Do This in a Secure
Man Center Also, How Do You Maximize Value. How Can You Utilize Web
Technology to Streamline the Business Processes That You Need To Get
Your Jobs Done? Another Big One, Reduce Costs. How Can You Utilize this
Technology to Reduce Costs in This Whole Era of Shrinking Budgets, et
Cetera. At Microsoft, We Had this Concept of Something That Bill Gates
Talked with a Bunch of Co\'s Last Year, Call the Digital Nervous System.
Off Nervous System Inside Your Enterprise. It\'s a Combination Every
People, Processes and Partners. Basically What the Digital Nervous
System, Is That\'s the Platform That Ties Everything Together. So
That\'s Your Infrastructure. That\'s Web Sites. That\'s Messaging
Infrastructures. That\'s File Sharing. However You Share Information to
Get Your Job Done. It\'s Really Integrated Platform That Microsoft Is
Trying to Deliver to Customers. Take a Look at Some of the Attributes of
a Digital Nervous System. How Good Is Your Corporate Memory? If You Want
to Go out There and Find Information on Older Projects, New Projects, et
Cetera, How Easy Is it to Find That Information and Retain That
Information. Can Everyone in Your Organization, No Matter What Their Job
Is, See the Information They Need to Get Their Job Done? You Have to
Realize the Whole Aspect of Access Controls, et Cetera. Are Your
Partners and Suppliers Part of Your System? Does it Make Sense? How Do
You Bring in Your Partners? Maybe It\'s Contractors, Maybe It\'s Other
Joint Agencies to Really Streamline the Processes And Do Business
Electronically Moving Forward. If You Take a Look at These, We Kind of
Break it down to the Digital Nervous System. You Have Effective
Organizations, Operational Excellence and Successful Relationships. If
You Take a Look at the Technology Behind That, What We Are Talking about
Is Knowledge Management, Business Operations And Commerce. When I Say
\"Commerce,\" We\'re Not Just Talking about Selling Things on the
Internet. That Could Be Procurement. That Could Be Value Chaining With
Shipping Any Types of Objects Throughout Your Organization. If You Take
a Look at the Whole Idea of Knowledge Management, What We\'re Talking
about Here Is A Way to Manage Information, and You Have a Lot of
Information Spread Throughout All the Different Parts of Your Agencies,
All the Different States, et Cetera. How Can You Get Ahold of That
Information, Find Information to Get Your Job Done. Also, How Do You
Track Projects, Issues, Business Planning, Distance Learning. Right Here
You Have a Great Facility Where You Can Do a Vtc Out, Streaming Video,
et Cetera. How Can You Utilize and That Maximize That Investment to
Train Your Employees So When a New Technology Comes Out, New
Applications Are Fielded, What\'s The Best Way to Get Them up to Speed
Utilizing These New Technologies? For Processes, That\'s Really ‑‑ Take
a Look at the Backbone of What You Have. You Have Financial Systems. You
Have Logistics Systems. Manufacturing. All That Different Types of
Systems. What\'s the Best Way to Integrate With Those Systems and Work
with Those Systems? If You Think about a Couple Years Ago, in Microsoft
‑‑ I Will Show You Some Examples in Our Own Internal Network. You Might
Have Had 10 to 15 Different Applications You Had To Install on Your
Computer to Run These Systems. Wouldn\'t it Be Great to Have One
Application and Access the Business System You Need to Access? Finally,
Commerce. If You Take a Look at Commerce, Those Are Different Areas.
Different Agencies Might Actually Do Direct Marketing, Sell to Go
Customers. Think about Your Dell\'s, Your Barnes & Noble\'s, et Cetera.
Think about Internal Procurement. How Do You Requisition ‑‑ If I Need a
Box of Paper Clips, I Need a New Mouse for My Computer, How Do You Do
That Today? Are There Forms to Be Signed? Who Has to Sign off on Them?
How Can You Streamline That Process. Also with Value Chaining, the Whole
Idea of Value Chaining Is Hooking up Partners Together. For Example, at
Microsoft, Electronically We Actually Deal With Our Back‑end Partners.
For Example, If I Order a Box of Paper Clips or I Order a New Memory or
a New Computer Case, All That Transfer Is Done Electronically from
Myself to The Financial Systems to Check It, All the Way until it Gets
to The End Vendor and They Ship to It Me. What I Would like to Do Is
Show You a Couple Things. This Is a Snapshot. I Will Show You the Real
Thing Of the Microsoft Intranet. We Have Our Large Web Site out There
for the World. We Also Have a Very Large Intranet. We Probably Have over
2,000 Web Servers Inside of Microsoft Spread Around Throughout the
World. That\'s a Lot of Information Spread out. So You Really Need to
Find out How You Are Going to Find Information and How You Are Going to
Get There. The Other System I Will Talk About Is Ms Market. Basically at
Microsoft, the Way You Actually Used to Order Things Is I Used to Have
One Form for Ordering Software, I Had Another Form Package For, Say,
Business Cards. If I Wanted a Cable, I Had to Know the Right Person to
Send an E‑mail To. What We Have Done Is Taken That Process and Put it
onto an Intranet Application. Not Only Has That Made Life a Lot Easier,
It\'s Probably the Best Application We Have Rolled Internally, but it
Realize at Lot of Cost Savings. It Used to Be to Order One Thing, Would
it Cost about \$50. We Have Gotten That down to Under \$5 per
Transaction. We Have Also Been Able to Redeploy 27 People. There Used to
Be a Whole Department Processing this Information. We Were Able to Take
That Head Count and Move it Somewhere Else In the Corporation and to Be
More Efficient. Basically it Took about ‑‑ Took Two Developers Six Weeks
to Develop Ms Market, Version 1. \$1.1 Million Isn\'t That Much Money
When You Consider the Return on Savings We\'re Getting Every Year from
this. So Let Me Jump out Here and Show You a Couple Demos. I\'m Actually
Dialed into the Microsoft Corporate Net Right Now. And I Will Bring up
My Browser, And First Thing I Will Take a Look at Is, If I Spell it
Right, Is the Ms Market Site. Worldwide at Microsoft. If You Look at
Microsoft, We Have about 26,000 Employees Spread Around the World. We
Have a Major Subsidiary in The U.s., South America, Europe, Pacific Rim.
All Those Different People Actually Go in and Use this One Application.
From this One Application, I Can Go in and Order Everything from New
Hardware, Software, Office Supplies, Catering, If I Have a Meeting on
Tuesday and I Want Bagels and Coffee in My Meeting Room, I Can Go into
this Web Application and Order That Catering. Business Cards. Everything
from One Local System. Let Me Go in Here and Order Something. I Am
Actually Right Now Connected at about 21 Thousands Baud. Not That Fast.
Say I Am Working with Yvonne and Yvonne Wanted to Look at the Microsoft
Site Server and Wanted To Order an Evaluation Copy. It Used to Be I
Would Send it E‑mail to an Administrator. Now I Can Be in My Hotel Room
Later Punch in What I Want, a Billing Code to it and Actually Be Shipped
Direct from the Factory Outsourcing N this Case Let Me Pick ‑‑ Here\'s
All the Different Categories. Let Me Pick a Category. All Microsoft
Products Here. Only Microsoft Products. We Have Third Party Licensing.
Say I Go on Some Web Site Development and I Want a Copy Of Photo Shop.
So I Can Come into Here and ‑‑ What Do I Want? I Could Order Something
like the ‑‑ a New Picture It. In this Case I Could Come In, Click on
That, and There\'s a Lot Of Tight Integration Here. What You Saw Was I
Did Have to Log In. We Are Taking Advantage of the Nt Architecture
Inside of Microsoft. This System Knows It\'s Me. The First Thing I Want
to Come Due When I Come in Is Order One ‑‑ I Need a Cost Center.
Microsoft, We Run All of Our Financial Systems on Sap on Top Of Sequel
Server. Actually We Are Running on Top Of Sequel Server 7 Today, Which
Is a Beta Product to Be out Late They Are Year. Basically What\'s Going
to Happen Now Is Coming in I Actually Come In and Say ‑‑ What Account
this Is. This Is Reference Material. I Can Actually Add this Item to My
Order. We Will Actually Go out and Authenticate Against Sap to See If I
Can Actually Order That. Inside of Microsoft, Microsoft Trusts Me to
\$200. Which Means I Can Order Anything Up to \$200. Over \$200, I
Actually Need Management Approval. So in this Case, I Have My Order. I
Can Have My Shipping. I Can Say, Let\'s Go Ahead and Make it Second‑day
Air. Also Notice It\'s Integrated with Our Directory. So When I Logged
In, it Knew it Was Scott. So it Went into Our Directory N This Case Our
Messaging System, Microsoft Exchange and Looked up Scott. It Actually
Pulled out My Information, My E‑mail Address And Actually Looked up My
Manager in the Directory, Because in All Orders, it Automatically Ccs My
Manager. And If it Was an Approval, the Manager Would Have to Go in and
Approve It. This Is a Demo to BLM. I Can Put a Note Inside of Here. This
I Can Come down Here. It Pulls out Addresses. I Actually Physically Not
in Redmond, Washington. So Our Directory Only Contains Information about
Building Numbers and Room Numbers for Our Campus. So in this Case, I Am
Going to Say, Ship it to an Address and I Will ‑‑ Go Ahead and Ship it
to Me. , and All this Is Live. So this Is How Everyone at Microsoft Does
this Every Day. So at this Point I Put in All The Information and I Will
Just Go Ahead and ‑‑ I Could Save This out. I Can Go Ahead and Hit
Submit. So It\'s Actually Throwing it Into the Queue. It\'s Going to
Come Back with a Tracking Number, and I Can Use That Tracking Number to
Check The State of Any Order That I Place in this System. Boom, That\'s
Going to Be ‑‑ Probably in about a Week, it Will Actually Be Sitting in
My Mailbox Back in Washington. So That\'s One Thing Inside of Microsoft
We\'re Actually Using The Web Technologies to Improve A Whole Business
Process. Probably the Second Best Example At Microsoft, since a Lot of
You Guys Are Actually Traveling Today, There Is Something We Call Ms
Expense. No One Likes to Do Expense Reports. So I Know I\'m Always
Running Late Turning in My Expense Reports. What\'s Even Worse When You
Turn In Your Expense Reports, Having To Wait, Three, Four, Six Weeks To
Get That Check So I Can Pay My American Express Bill. Inside of
Microsoft We Have Streamlined That Process. Electronically I Can Go in
and Submit an Expense Report. So I Could Just Come into Here And Say,
There\'s a Template, I Can Actually Submit That Report. It\'s Inside
Excel. Used to Be You Would Print it Out and Attach All the Receipts.
Now What I Do Is I Fill in My Expense Report, Put it in the System, and
Submit it and There Is All this Back‑end Logic That Makes Sure
Everything Is Right. You Put the Proper Code for Miscellaneous Expense,
If It\'s Phone Calls in the Hotel, Does All That Business Rule Checking
And Throws it Through the System. All this Is Web Based. So I Actually
Submit This, My Manager Gets an E‑mail Message In His E‑mail Box, They
Click on A Hyperlink They Can Approve or Disapprove That Through the
Web. On the Back‑end Side I Do Still Have to Attach All My Receipts For
the Irs. The Key Thing Now Is the Turnaround Time for Expense Reports
Can Be down to Three Days. So If I Submit My Report and My Manager Is
There and She Does it On That Day, I Can Have the Money Sitting in My
Bank Account Through Direct Deposit in Three Days. That\'s Some of the
Efficiencies You Can Gain from That. We Also Put Checks and Balances
There. If I Submit Expense Reports and I Don\'t Turn in Those Reports,
It Put Puts a Block on So I Will Not Be Able to Submit Any More Expense
Reports until I Start Catching up with the Receipts. Don\'t Want to Get
in Trouble With the Irs on That One. The Other Example I Will Show You
Right Now, Look at Actually The Hub of Microsoft\'s Intranet. This Is
Something He We Call the Microsoft Web. We Actually Have Ms Invoice,
Which You Have an Invoice on an Order You Can Look up on Online. We
Front‑ended All the Sap Financials. This Is Our Intranet. So We Can
Actually Come into Here as a Hub and I Could Look At Things, for
Example, like Workplace Services. I Can Go into Workplace Services, and
All These Different Types of Things I Might Need to Get My Job Done Are
All Web Based, Everything From Maps and Buildings of Campus to Our Whole
H.r. System, Head Track, Which Is a Way You Can Roll up Microsoft to See
Who Reports to Whom. I Can Look up Bill Gates and See His Direct Reports
and Do a Channel down from There. What\'s Really Interesting Is
Something ‑‑ Another Case of ‑‑ Think about How You Do Something Today,
like a Help Desk. If I Have a Minor Help Desk Problem That My System
Works, Do I Need to Call up the Phone? We Actually Now Have a System
Where I Go in from a Web Site, And Say My Cd‑rom Isn\'t Working, Or
Maybe I\'m Having a Problem, I Can Go in and Submit That Entire Log into
the Help Desk System All Through a Web‑based Interface. Those Are Some
Ideas Where You\'re Going ‑‑ You\'re Moving From Straight Publishing of
Information to Actually Doing Online Business Applications. The Final
Thing I Will Show You Right Now Is, If You Take a Look At Microsoft on
Our Intranet, We Have over 2,000 Web Servers. We Also Have the Ability
to Search That. I Was Actually on a Keynote at an Army Conference. The
Microsoft Exec Was In. He Said, I Saw this Number. I Saw this Percentage
from this Report on the Number of ‑‑ It\'s Like a Percentage for
Intranet Share of Microsoft Web Servers, Et Cetera. I Want You to Put in
That Slide. By the Way, I\'m Going to Bed. I Will See You in the
Morning. All I Knew He Wants Some Percentage from Some Report on
Intranet Mou Mental, How Would You Actually Do That? Well, over 2,000
Web Servers at Microsoft, Wasn\'t Feel

Garrett: Good about That, but Right Here I Queried, and I Can Inquiry
the Intranet or the Microsoft.com. I Did Internet Mow Memorandum Ton.
When I Queried on Internet Momentum, it Brought in a Powerpoint Slide
That Was on Some Web Server That I Would Have Never Looked for. Those
Are a Little Bit of What You Can Actually Do with the Technology. Since
I Am an Engineer, What\'s Really Underneath the Covers Is The Platform
to Build That That We Offer from Microsoft. This Is the Whole Concept
Of, We Call, Web Computing. If You Think about It, You First Start off
with Everyone Likes The Web Interface. It\'s Simple, Easy as a Technical
Person You Feel Comfortable Putting a Web Browser on the Executive\'s
Desk. Everyone Laughs about That, but It\'s True. But There Are Some
Other Things You Have to Start Thinking about With Web‑based
Applications. You Start Have Gone the Concept Of Things like Stay. If
You Write an Application, Maybe It\'s an Ordering Application, It\'s a
Little Different than on a Web Page. That Could Be in the Middle of Ms
Market, Have like Three Things in My Shopping Cart and Decide I Want to
Check the Box Score from Last Night\'s Baseball Game and Go to Cnn. Then
When I Come Back in Five Minutes, I Want to Be in the Same Place Inside
of That Application I Was Before I Left. So There Are Some New
Challenges You Have to Deal W That\'s Where You Get to Things like Stay
and Context and Transactions. How Do You Handle Something like That? How
Do You Handle a Distributed Two‑phase Commit? Also What You\'re Noticing
Is Web Sites Used to Be this Little Thing in the Back Room That this
Geeky Guy, the Webmaster Did. Well, Now It\'s a Full‑blown
Mission‑critical Production System. It Used to Be If Someone Took Down
the Web Server to Play With, it Was No Big Deal. But If Someone Takes it
down Inside Microsoft, It\'s a Big Deal. These Are Mission Critical 24
by 7 Applications That must Stay up And Be Available. Also What\'s Key,
People Start Bouncing Terms Around, Internet, Extranet. But the Key
Thing to Remember, It\'s All the Same Technology. It\'s Based on the
Target Audience. It\'s the Same Platform Where Microsoft.com Is for the
Broad Public. We Do Least Common Denominator Type Things. Everything up
There Is in Html. When You Start Looking at an Intranet Side ‑‑ If I
Want to Look at a Specification on a Product, I Want to See ‑‑ We Can
See That Word Document. I Am Probably Going to Take That Word Document
and Take it and Use it for Something. So Why Would I Want Convert to It
Html to Convert It. Maybe in the Internet You Have Standardized Formats
You Want to Use. The Base for this Is Nt. What Nt Delivers Is a Nt Is a
Full‑blown Application Web Server. If You Take a Look, All the Marketing
Mumbo Jumbo, this Is That Slide That I Had to Find That One Night,
We\'re Actually The Number One Shipping Nos. We\'re Actually Outshipping
All Unix Web Servers Together for Nt Server. But What\'s Important, If
You Look at Internet Applications, People Are Building Internet
Applications on Microsoft Technology. The Vast Majority of Secure Web
Servers Are Running Microsoft Security. Microsoft, If You Look at Some
Of the Top Web Sites, I Think it Was Pc Week ‑‑ or Pc Magazine Did a Top
25, 15 Were Running Microsoft Technology. High‑volume Scalable Web
Sites. Dell.com. Doing \$5 Million a Day. Barnes and Noble Running on
Microsoft.com. Unique Commerce Sites. They Have Some Cool Things in The
Gap Where They Have Utilized More Technology Where You ‑‑ They Actually
Give You a Model That You Can Drag Different Types of Clothing and
Different Types of Color on Top of to See If You Want to Buy That.
There\'s ‑‑ the List Goes on and On. Microsoft Really Scales Up. All
this Is Delivered in Something Called the Nt 4.0 Option Pack. We Rev Our
Web Server That We Rev Our Operating System. You Can Actually Downloaded
the Latest Release of the Web Server. It\'s Called the Option Pack
Because There Are about 20 Different Technologies Inside of There. But
out of the Box with Nt You Get the Base Web Server That Gives You the
Ability to Do Applications. We Also Bundle in There the Message Queue
Server, the Transaction Server, Our Certificate Server, a Cop Eve
Frontpage, et Cetera. Basically If You Take a Look at What Do We Look at
When We Design Our Products, One of the Key Things Microsoft Is Always
Ease of Use. How Easy Is to it Install the Application? How Easy Is it
for an Administrator to Develop and Maintain Applications? Also
Programmability, We Want to Give the Programmer a Lot of Opportunities
and a Lot of Different Options for Extending And Building Applications.
We Really Do That Inside this Product. We Support Everything from Cgi To
People out There Hacking C Plus‑plus Code. Robustness and Security.
Security Is Very Key. The Web Site, We Leverage ‑‑ Nt Has One Security
Model We Build On Top of and Leverage on Top of That. It\'s a Very
Secure Web Server. Standards Are Big. People Kind of Laugh. But It\'s
True, Microsoft and the Internet Arena Is Very Committed To Standards.
If You Look at Our Products, They Speak for Themselves. Scalability and
Performance. We ‑‑ the Same Web Server You Use in a Small Work Group, at
Small Office, Is the Same Web Server You Can Run for Your Full‑blown,
High‑end Internet Web Presence. This Is Also the Fourth Rev of Our Web
Server. So If You Take a Look at Just All the Different Features,
Application Services as Well as Multi‑hosting Services. We Support
Things like Transacted Web Pages. So Maybe You Have a Web Page That
Updates a Sequel Server Database and Oracle Database and If Either
Fails, I Am Going to Roll Back the Whole Transaction. You Can Do All
That Inside a Web Page. Message Queuing, X‑509 Certificates, et Cetera.
We\'re Moving from the Idea of Publishing Information to Building an
Application. Think about How Much Easier it Is to Build a Web Server
with an Application than it Is to Actually Design an Application, Deploy
it out to All Your Desk Tops and Then When Version 1.2 Comes Out, Roll
That Application Back out to All the Desk Tops. Basically Your Typical
Three Tier Where the Middle End We\'re Leveraging the Platform. This
Means Microsoft Transaction Server, Which Is a Bad Name for The Product.
It Is a Tp Monitor, it Does Do Transaction. The Second Thing, it Is an
Object Broker. From a Developmental Standpoint, If I Want to Develop an
Application, I Actually Have to Think About, Is this Going to Be for a
Single User, Two Users, 50 Users, 180 Users? How Am I Going to Scale
this Component? Inside the Transaction Server, The Transaction Server
Takes Care of That for You. You Build the Component. Transaction Server
Takes Care Much All the Plumbing and Security Roles. On the Back‑end
Side, You Have The Back‑end Data. That Could Be on Anything from An
Access Database, Sequel Server, Oracle, All the Way up To a Mainframe
You Want to Front‑end. Think about Your Presentation Layer. Do You Want
to Do a Traditional Win 32 Where Maybe You Develop The Full‑blown
Application or Are You Interested More in Actually Going Through a Web
Interface Using a Web Server to Actually Deliver That down to The
Client. There\'s Different Things That Happen at Different Layers. In
Presentation, You Are Dealing With Html, Dynamic Html and Xml, Are the
Key Driving Technologies Inside the Presentation Layer. In the Middle
Layer, the Business Logic, You Are Thinking About Things like Tom. You
Are Building Objects. I Am Gluing the Objects Together And Building the
Business Rules There. That\'s Great. If Your Business Rules Change, You
Update the Business Rules on The Server. I Don\'t Have to Touch the
Clients. Our Whole Approach for Doing This, We Support Things like You
Hear about the ‑‑ the Tech Talk, Things like Cgi, but We Have This Thing
We Call Active Server Pages. What That Is Is Server‑side Scripting and
Server‑side Objects to Build the Applications. First of All, It\'s All
Based on Html. You Don\'t Have Three Different Files. In Line with Html.
It\'s Open. We Have an Open Scripting Engine. That Means Could You Do
Your Scripting in Vb Script, Java Script, There Are Third Are Parties If
You Want to Do Perl, Rex, Python, You Want to Write Your Own, Plug it
into Our Engine. And this Is Compiled Free. You Edit Your Html File,
Refresh The Browser, You Can Look at the Application. This Is Browser
Neutral. You Can Take Advantage of Whatever Clients You Have out There.
For Example, I Have Customers in The D.o.d. Who Have Old Browsers Out
There Where They Can Even Do Things like Scripting. So Their Standard Is
Html 3.2. If They Wanted To, You Could on The Fly Make Decisions About,
Depending What That Platform Is. If I Have a Newer Version of the
Browser, Send down this Component. If Not, Send down this Static Image
They Can Actually Look At. You Can Do All Those Type of Activities on
the Fly. The Way this Actually Would Work, Is Think of a Client and
Server. If the Client Comes In. In this Case It\'s Looking up Inside a
Database this. Could Be a Commerce Example. This Could Be an Inventory
Example. This Could Be Any Type of Example You Want Where You Have A
Back‑end Database. What Happens Is Your Page Comes In. You Bring it In.
The Server Goes, Hey, There\'s Actually Server Stuff I Need to Do. In
this Case It\'s Vb Script. It Goes out and Creates an Object. Goes out
to a Database. Brings the Data Back. Formats That Data. Sends it down as
Html to the Client. All Your Processing and Business Logic Are on the
Server. The Client Never Sees Your Business Logic. They Can\'t Really
Figure out What\'s Going on on the Server Because All They See Is
Straight Html. All Many That Back End Is Based On Odbc. That\'s the
Platform the Microsoft Technology Is Built on Top of for the Web
Interface. Also It\'s Integrated. If You Ever See a Microsoft Exchange,
Exchange Allows You The Opportunity Through Something Called Outlook Web
Access. I Can Go in and Look at My Inbox From a Web Browser. Say I\'m
Across the Hall or Maybe In a Different Building or Something, and All I
Have Is a Web Browser. I Can Walk up to Any Web Browser Inside of
Microsoft, Type in a Url, Type in My Authentication And I Actually Can
Read My E‑mail All Based on Html, Look At My Schedule, Send Schedule
Requests, et Cetera, Based on Web Technology That Is Really Integrated
from Exchange on the Platform with the Web Server. As You Start Moving
Along, You Start Getting to the Point of Knowledge Management. You Have
All this Information in Your Enterprise. You Have Information at Web
Sites, Data Bases, File Sharers, E‑mail, Discussion Groups. How Can I
Find Anything? How Do I Find the Information I\'m Looking for? That\'s
What We\'re Trying to Address with Our Whole Idea of Knowledge
Management. Being Able to Go out and Find That Information. But Also Get
it in a Usable Fashion as Well. Wouldn\'t it Be Great If, Say I\'m
Looking for Some Information and I Want to Keep Tabs on it over Time, I
Just Tell the System, Go Out and Find ‑‑ Say I Have Something like a
Job. So Go out and Look at All the Job Postings and Basically I\'m
Looking for a Job this Level Dealing with Maybe Internet Technology and
I Want to Move to California and Send an E‑mail Every Monday Morning
What You Find in the Last Week. You Can Tell the System to Do That for
You. This Is an Idea Where You Have The Information. You Have
Information from Employees. You Have File Systems. People Have File
Sharers out There. You Have Your File ‑‑ Maybe They Are Nt Servers,
Novell Servers. Gigabytes of Word Documents, Powerpoint Documents. You
Also Have Data Bases. You Might Have Exchange Public Folders, Internet
Web Sites, Competitor Web Sites, Maybe Partner Web Sites. Just Different
Types of Information. That\'s Really Where Our Product We Call Site
Server Comes In. This Is on a Platform. You Have Base Nt That Provides
The Base Functionality for Publishing and Web Applications. Then on Top
of That We Have a Product Called Site Server That Adds the Publishing,
the Search And the Delivery Technologies. Then We Also Have an Add‑on to
That Called Commerce to Give You The Web Site Capabilities, but All this
Is Actually Included in Back Office. So It\'s Really a Platform. So
Basically What Site Server Delivers Is, First of All, the Ability to
Publish Web Content Easily. If There Is Any Web Masters out There, You
Guys Probably Don\'t Like This, Because Think about It Today, If You
Want to Publish Something on the Web Site? What Does it Take? First of
All You Get the Content To a Webmaster, and Then They Might Sprinkle
Some Magic Web Dust and Java Dust and in a Couple Days It\'s up There.
Might Use Ftp or Something. Instead of That, Think about I Open up a Web
Page, There Is an Icon There and I Grab Whatever Document I Want to and
I Drag And Drop it onto the Icon and It\'s on the Web Server. Think
about That with a Whole Approval Mechanism. For Example, Microsoft.com,
Everything on a Web Site Has to Go Through Legal Before it Can Actually
Be Put on the Web Site. I Know a Lot of the D.o.d. Side Of Things Has to
Be Reviewed by Security Office Before It\'s Valid to Put on an Internal
or External Web Site. Think about the Whole Idea of an Editor for Your
Web Site. Think about Running a Web Site The Same Way You Might Run a
Magazine or Newspaper. I Basically Submit My Content And Then it Goes
into a Queue, And a Manager Can Go in and Say Whether to Approve or
Disapprove It. Also on Top of That, Imagine If I Didn\'t Have to Worry
about the Content. I Drag My Word Document on and The Back End System
Will Format It with the Template and I Don\'t Care Bit. That\'s the Idea
with Publishing. Also the Whole Idea about Staging and Distributed
Publishing. Maybe You Have a Case Where If You\'re in a Large
Distributed Environment, Maybe You Want Mirrored Servers. Maybe You Want
to Have Servers For Performance Reasons. Maybe One on the East Coast and
One on the West Coast. In the D.o.d. Example, They Might Want to Have
One in Europe, One in the Pacific and One in the U.s. This Is Also the
Functionality, You Can Take That One Web Site From Maybe a Staging
Server to Production or Maybe out to Five Different Rent Production
Servers. You Saw Some Examples of Searching Information, Going out And
Searching and Finding Information. Not Only Web Sites, Also Files,
Exchange Public Folders, Data Bases, et Cetera. The Whole Idea about
Delivery. So That\'s the Idea of Personalized Web Pages. Knowing Who I
Am When I Go into That Web Site. Then Customizing the Content Based on
Who I Am and What I Actually Want to See. If You Take a Look at the
Searching Capability, First of All, We Really Deal with Precision. We Do
Full Text and Property Searches. That Means If You Have a Word Document
or a Powerpoint Document or an Html Page, We Index All Those Texts. Also
If You Ever Filled out the Properties, Summary Tab, You Can Search on
That Too. We Also Integrate That with Different Types of Formats. So Not
Only Do We Format Web Documents, but Also All of Office Documents, Also
We Have An Interface for Third Parties. If You Have a Lot of Pdf, We Can
Actually Index and Search Those Pdf Files. Also We Can K‑do it Securely.
You Can Do That Where, for Example, Maybe Have a Section on My Web Page
That Maybe It\'s Web Masters Only with Some Working Documents. Unless
You Are a Member of That Web Masters Group, it Won\'t Allow You to See
Those Type of Documents. We Also Allow Meta Data. Imagine Attaching Data
to ‑‑ Say I Submit a White Paper. I Can Assign Different Types of
Attributes on That White Paper That I Actually Can Search on as Well. We
Do Multiple Languages, Which I\'m Not Sure If You Guys Are Into Those
Language Tags. We Can Index Data Bases as Well. Basically Web Servers,
File Servers, Exchange Public Folders And Data Bases Can All Be Indexed
and Stored in One Central Location. So, for Example, this Is What
Microsoft Msn.com Uses. This Is What We\'re Using Inside Of Microsoft.
There Is a Case Study from J.d. Edwards, They Are Running Knowledge
Server, and Looking at Information and Publishing Information with It.
Also We Talk about Scalability. This Is Very Scalable. We Can Scale up
from a Small Web Server up to a Whole Entire Enterprise. You Can Have
Multiple Servers. You Can Have Multiple Query Servers, Search Servers.
Very Robust. What\'s Really ‑‑ for the Hard‑core Administrators We Offer
a Lot of Options. We Have Win 32 Interfaces, Html Interfaces, If You
Want, to You Can Get down and Administer the Servers from the Web Site
from a Command Prompt. Also What\'s Interesting Is the Way You Did
Deliver Information. The Site Server Itself Has a Membership Services
and Personalization Services. That Means You Can Track Users, Contain
Information about That, Maybe, for Example, What Department They\'re In,
Maybe Different Attributes, Things They\'re Interested in Seeing. When I
Come to Your Web Site, Show Me the Message of the Day For this
Department and Maybe Stories Relating to the State of Arizona, for
Example. Also You Could Use this as an Administrator to Track Where to
People Go on My Web Site. Maybe We Are Spending a Lot of Time Developing
this Application And No One Is Using It. You Can Actually Track Things
Like and That Maybe Find out Ways ‑‑ Maybe You Can Reposition Your Web
Pages, Redesign Your Web Pages, to Get More Use. For Example, We Had One
Customer That Really Developed this Really Cool Search Tool on the Web
Site. But No One Was Using It. They Found out from Just Analyzing the
Traffic on the Web Site, They Just Redesigned the Web Site and Now It\'s
One of the Highest Used Tools on Their Web Site That\'s Really ‑‑ in
this Case It\'s a Commercial Web Server Bringing up Their Site Traffic
as Well as Ordering, in This Case a Toy Manufacturer. Also It\'s Very
Neat Thing We Are Delivering,something Called Knowledge Manager.
Basically this Is an Application That\'s Built on Top of All Those
Services I Have Talked about. So Basically What I Can Do Is I Can Go in
and Track Users, Find Queries, Save Queries Out, Create Those Briefings
So I Can Actually Say Here Is a Query, Send Me Back the Information Once
a Week. Basically this Is a Little Snapshot. I Should Show You a Live
One in A Minute. It\'s Built on Search Personalization and Push and
Basically with That Metatag and Other Information, You Can Create a Site
Vocabulary. You Can Have a Searching Capability like You Have Categories
like in Yahoo. You Can Restrict the Search Based on Different Types of
Categories. Maybe in Your Case it Could Be Headquarters or Maybe
Different Organizational Type Attributes You Want to Put Inside of
There. Let Me Jump out of Here. Show You a Couple Examples of This. The
One Example I Will Show You Right off the Bat Is Something We Actually
Use Internally. That\'s the Microsoft Library. In this Case I Can Go in
and Inside Microsoft We Have a Library Staff. They Go Through Trade
Journals And All That Good Stuff. I Can Go in and Search the Attributes
the Library Has and They Built this Using Site Server and the Knowledge
Manager Application. As Always, I Have to Be Careful What I Actually
Search Here for Since I Am Running on Live Systems. You Can Determine
What You Want To Search for. I Can Choose I Want to Search Resources,
Market Intelligence, Competitor\'s Web Sites. Break That down However
You Want To. What Are Your Different Stores, Different Kind of
Categories You Want to Search. I Will Look for Things like Library
Resources. Unless this Case We Have a Very Small Breakdown Between the
News Articles. You Can Actually Create a Large Hierarchy. What I Will Do
Is Come in Here And Search for Maybe Something With Liquid Motion, Which
Is Some New Technology to Make Really Make Interesting Web Animation. I
Went out and Searched Everything and Brought Back 46 Hits. It Tells You
What Exactly You\'re Looking At. It\'s an Html Document. If They Were
Word Documents, Powerpoint Documents Would You See That. Also ‑‑ What
Makes this Very Useful as Well, Inside Internet Explorer We Use
Something Called Active Document Which Is Basically ‑‑ Think about If
You Are Using Office. If I Want to Embed a Spreadsheet Inside a Word ‑‑
Embed it Inside Word F I Am Inside That Document, Double Lick on the ‑‑
Click, I\'m Inside Excel, and Click on the Word Portion and I\'m Back
Inside Word. The Same Thing Happens on the Internet. If I Would Hit on a
Word Document, Word Comes up but It\'s Inside the Browser. I Can Do a
Backwards Click and Look at That Web Page. We Do Our Financial Web Pages
That Way. We Use Excel Pivot Tables. If I Want to Go in and Take a Look
at the First Quarter Performance of the Pacific Subsidiary of Microsoft,
I Go in And Put Some Html Dialogue Boxes And the Puts it Inside a
Spreadsheet Inside the Browser. It\'s Totally Transparent, One
Interface. Also Inside Here I Can Do Things Like I Can Save out the
Search. So You Can Actually ‑‑ If You Have a Search You Might Want to
Use Often, You Can Save That Search up on the Server. We Don\'t Have to
‑‑ this Is a Simple Search. If You Really Are Looking for Detailed
Information, You Might Use Some of Those Location Descriptors. Might Use
Stemming. You Might Have Your Logical, Nears, All That Good Stuff You
Might Use Inside of Here. I Can Actually Save That up There. Also like
in ‑‑ I Can Create Private Things for Me like My Topics but Also Create
Shared Briefings. Actually ‑‑ Maybe I\'m Part of a Work Group or
Community of Interest. We Can Have a Public Area Where All of Us Are
Working. In this Case I Only Have One Example, Which Is the Liquid
Motion. I Can He Had it That Query. If I Want To, I Could Talk about
E‑mail Delivery, I Actually Want That Delivered up to Me. So I Can
Actually Go out and Tell That ‑‑ Maybe I\'m Looking For Detailed
Information on One Segment of Business. I Am Doing a Lot of Work Right
Now with Security. I Could Have a Query about Maybe Its Dealing with Pki
and Certificate Revocation, et Cetera, et Cetera. I Could Say Do That
and Send Me That Query Every Day or Every Monday, et Cetera, on
Different Types of Information. This Is Actually the Shared Area. We See
Different People Have Created Different Searches. Like Microsoft and
D.o.j., for Example. We Don\'t Want to Talk about That. Some Other
Examples Are ‑‑ a Really Cool Commerce Site, We\'ll Actually Go ‑‑ I\'ll
Show You the Gap Real Quick. What\'s Really Interesting When We Start
Talking Commerce, You Have Things Where There\'s a Lot Of Resistance for
Doing Commerce. When the Gap Put up Their Web Site, Their Number One
Store, Which Was Manhattan ‑‑ I Think It\'s Still the Number One Store
But the Number 2 Store Is the Internet. Same Thing with Barnes and
Noble, et Cetera. I\'m Getting Kind of Close Here. Let Me Cancel out of
Here and Go Back to My Presentation. To Kind of Wrap Things Up, the
Whole Idea with Digital Nervous System Is More than Technology. We
Actually Have Platforms. So We Have Things like Office 2000, Which Is
out in Beta Right Now. That Will Be Coming out Soon. Windows Nt. We Have
Development Tools and Back Office Is a Plat for. We\'re Evolving These
to Work Inside Your Enterprise. What You Have for Your Total Solution Is
Look at Your Business Issues. You Don\'t Deal with Technology For
Technology\'s Sake. If You Remember Five Years Ago, Everybody Thought
Desktop Video Conferencing Was Great and They Started Dropping Multiple
Isdn Cards to Workstations, et Cetera. All this Expense, but No One
Figured out How to Use the Technology. You Need a Business to Address
That. Take a Look at Some of the Business Issues. What You Have Is
Technology That You Can Map Against Those Requirements. Microsoft We
Have the Approach Where We Offer ‑‑ We\'re a Software Company Where We
Deliver Software Solutions, Very Good Technical Software Solutions. We
Work a Lot of Partners out There. So You ‑‑ You May Have Seen Microsoft
Solution Providers. These Are Folks like Compaq, Digital, Kpmg, et
Cetera, Maybe Even Local Firms Can That Come In and Work with You to
Design Your Systems and Deploy the Systems. What You Want to Do Is Take
the Processes, Build Them Together And Build the Central Nervous System.
Technology That\'s Really Designed to Fulfill the Business Needs. At
That Point I\'ll Go Ahead and Wrap up and Take Some Questions. Any
Questions? Over Here? I Forgot. We\'re Being Broadcast.

I\'m Paul from California. Some of the Services You Mentioned like Your
Mail Server And Directory Services and Certificate Server, Do They
Support ‑‑ What Sort of Standards Do They Support, the Typical Open
Standards? In Other Words, Could I Write an Ldap Client?

the Question Was We Have Our Web Server, We Have Our Messaging Server
Exchange and Our Certificate Server. What Kind of Standards Do They
Support. The Whole Branch of Internet Standards. On the Security Side
with Our Certificate Server We Support X‑509 V‑3 Certs. We Also Are
Working on Things Like Ip Secs. Pkcs 12 for Import and Export. We
Actually Do a Lot with Intraoperability. Pki, Public Key Infrastructure,
Is One Technology Hot Right Now. A Lot of People Are Looking at It, but
It\'s Also Immature. We\'re Working Inside Microsoft. On the Exchange
Side, Our Message Server, It\'s a Laundry List. Basically It\'s the
Directory Is Ldap We Support, Smtp, Imap 4. It\'s an Internet Platform.
Basically All Your Pop 3, et Cetera. Moving Forward, What You Are Going
to See with Microsoft in The Nt 5 Time Frame, Which Is Out in Beta 2
Right Now, Is a Very Large Directory That\'s All Ldap. Pki Is Built into
the System. X‑509. Things like Ip Sec for Security. That\'s Something
That Actually ‑‑ You Might Not Have Heard of It but Ip Sec Provides
Encryption at the Transport Level. You Do this Ssl Negotiation. What Ppt
Does Is ‑‑ All Communications from That Platform Is Encrypted. The
Applications Don\'t Have to Do Anything to Take Advantage of That.
That\'s Going to Be Built into Nt 5. Any Other Questions. I Guess over
There.

Rob from California. We\'re Continually Struggling With Mixed Platforms.
What Solutions Do You Have as Far as Integration of the Nt Operation
System with an Ibm Aix Solution or Platform

the Question Was Intraoperability Between Different Platforms. I Guess
from the ‑‑ from the Client Standpoint, from That Standpoint, We
Actually ‑‑ Our Browser Itself Is Multi‑platform. We Don\'t Ship on Aix,
Though. We Ship on Windows, Mac, Solaris and Apux. As Far as the
Application Framework, Our Servers Run on Nt. They\'re Very Tightly
Integrated With Nt. We Take Advantage of the Power With Nt. What We Do
Offer as Far as Integration, We Have Something Coming out Called
Services for Unix. Which Is Basically a Full‑blown On the Nt Side Nfs
Client Server. There Is Also Directory Synchronization Servers. Telnet
Capabilities. All the Net Wear Integration Utilities out of the Box.
There Are a Loft Third Parties That Offer Things like X Servers, et
Cetera. Also from the Back End Storage Standpoint, for Example, That Web
Crawler in Site Server, That Crawls Any Web Server, I Don\'t Care If
It\'s Apache, Netscape. Whatever. Also in the Back End Side We See A Lot
of People Who Might Have ‑‑ If You Take a Look at Your Business Systems
Today They Might Be Running on a Mainframe Or Running an Oracle Database
W Our Solution That Middle Tier Running Transaction Server and Those
Components, That Back End Could Be Any Back End Database On Any
Platform. It\'s Based on Things like Obdc. We Have Something We Call the
Com Integrator. The Com Integrator, Com Transaction Integrate or for
Cics, and Dbii, I Think. You Can Hook up Your Main Trail. We\'re Doing a
Whole Lot with Interoperability.

Lynn at the Washington Office. How Often Do You Index All Your Sites and
How Long Does it Take?

We Do a Full Crawl, I Believe, Once a Week and it Takes about 24 Hours.
We Do an Incremental Every Night And I Think That\'s like Six to Eight
Hours from the Index Server. Sorry, from the Site Server. All That\'s
Totally Tuneable as Well. You Can Say What You Want to Index and Set
Different Parameters. That\'s a Key Thing, Especially With Intranets. If
You Look at Some of the Communication Links, You Don\'t Want to Start
Crawling a Web Server at 3:00 in the Afternoon.

Nancy, Office of Fire and Aviation at the National Interagency Fire
Center. One of the Challenges We Have Is We\'re a Multiple Agency
Facility, and We\'d like to Establish Some of Kind of Internet So We Can
Focus and Talk to All of Our Internal Customers, Which Are to Us Not
Just BLM, but Forest and Fish & Wildlife. What Do You Suggest We Do as
Far As Establishing Some Kind of Intranet or Something ‑‑ Would Extranet
Be the Answer, Maybe, To Be Able to Talk to All Those People Given the
Security Issues And the Firewall Issues and Everything?

as Far as ‑‑ the Question Dealt with How Do You Set up Say An Intranet
or Extranet Where You Have Multiple Agencies Spread Across Multiple
Locations. Based on Your Requirements, There Are Several Different
Options. One Option ‑‑ Even Inside Microsoft, When I Travel, We Are
Using the Internet as Our Backbone. For Example, I Can Be ‑‑ Some
Friends with Cable Modems, If I Am in a Hotel Room, I Dial into A Local
Isp or Utilizing Technology Such As. That\'s a Form of Virtual Private
Networking. For Example, Our Denver Office, We Don\'t Have a Direct
Leased Line for Microsoft. We Use the Internet with an Encrypted Tunnel
Back to Campus. One Thing Could You Maybe Look At Between the Sites Are
Things Like Pttp or Vpn\'s for Security. If That Doesn\'t Work, Could
You Really Start Looking at Security Based on X‑509 Certificates. For
Example, If You Have a Joint Activity and I Have a Group over Here Not
Part of My Organization But I Want to Allow Them Access To My Web Site,
but I Want to Protect ‑‑ I Don\'t Want Just Anyone to See That. D.o.d.
‑‑ the Army Pulled Back All the Web Sites Because They Were Having to
Put Information Up There, Say, for Example for Families of Troops in
Bosnia. They Want to Put Information There but It\'s Kind of Sensitive.
What You Can Do, for Example, Say off Different, a Partner, You Can
Actually Issue an X‑509 Certificate to Those Folks from That Standpoint
I Don\'t Have to Create a User Name and Account For Every Person I Might
Want to Communicate W I Will Give Everyone an X‑509 Certificate. Say
They\'re from Organization Xyz. What You Can Do Today Is I Can Take That
X‑509 Certificate, That Digital I.d. and Map That Into a User Account.
So, for Example, at Microsoft We Have a Partner Called Compaq. If You
Have an I.d. That I Recognize, I Am Going to Grant You Access Based on
the Permissions on All the Files Based on That Digital Certificate.
Depends on How Serious You Are About Security. Some Folks Use Things
like Ip Based Security. Domain Name Security, Which Really If You Take a
Look, Isn\'t That Secure. If You\'re Doing Things Like, Well Only People
in this Organization Can Access My Web Site, If You Can Spoof Ips, You
Can Hack a Dns, They Are into Your Web Site. There Are a Lot of
Different Solutions with a Combination of Digital Certificates with Vpns
To Accomplish That. Also Small Web Servers, All You Need Is an Nt Server
in Each Location.

Hamilton: this Will Have to Be the Last Question

Rich from the Colorado State Office of BLM. Do You Guys Plan for Any
Major Upgrades to Frontpage 99 and Any New Upgrades to the Extensions?

Actually We Just Announced I Believe Last Week Frontpage 2000. Right Now
We Are at Frontpage 97. Frontpage 2000 Will Be Coming Out Soon. We
Actually Just Announced It. A Lot of Functionality Inside of There. Also
as Far as Web Technology Goes, If You Think about How You\'re Going to
Do ‑‑ Create Web Technology, Also If You Take a Look at Office 2000. If
You Don\'t Have It, You Might Want to Talk to the Microsoft Rep. Office
2000 Will as Well Have a Lot of Capabilities for Internet Publishing, et
Cetera. For Example, You Can Actually Save out Rich Documents with a
Combination of Html and Xml. You Can Do, for Example, Very Rich as a
Format Instead of Just Say a Straight Word Document to Have the Same
Type of Resolution Inside the Office Documents. Also We Have Some Really
Cool Stuff with Dav, Which Is a Way You Can Actually Think about ‑‑ If
You\'re Inside of Word and You Want to Save a Document Out, Right Now
You Save to it a File Space or File Server. Imagine Saying Save to Web
Server. I Am Saying this Document on a Staging Server. There Would Be
That Type of Functionality, as Well as Some Office Web Components. For
Example, You Can Actually Have Someone Look at an Excel Spreadsheet and
Be an Active Excel Spreadsheet Based on a Component from a Web Site.
Look at the Web Site. Microsoft.com. There Should Be the Press
Announcement about Ms Office 2000 and My Guess Is They Will Put a Beta
up on the Web Site Pretty Soon. Thank You.

Hamilton: Thank You, Scott. That Was a Very Enlightening Presentation
for a Loft Us. I Was Particularly Struck with Your Expense Reporting
System. A Lot of Us Travel and I Really Like That Idea, Being Able to
Get the Check Electronically Deposited in Your Bank Account. So We\'re
Going to Be Looking at That Long and Hard. I Guess the One Question I
Had For You, You Can Order Pizza off Of That One Menu There Where You
Can Go in and Order Goodies

Bounds: Actually I Can Order A Whole Meal. I Think It\'s Marriott Does
Our Catering. I Can Order Chicken Breast Florentine

Hamilton: Who Wants Pizza If You Can Get That?

but You Have to Fly to Seattle to Get Pizza.

Hamilton: They Don\'t Deliver. Ok. When You Can Ship it to Us
Electronically, We Will Look Forward to That. I Want to Thank the Field
Folks For Joining Us this Morning. So We\'re Going to Go Back down To
the Tony and Tina Show Where We Have a Surprise Guest. We\'ll See You
Back in Montana on Monday ‑‑ No, Monday Is a Holiday. We\'ll See You on
Tuesday. I Think I\'ll Take Monday off. Thanks for Joining Us this
Morning.

Announcer: NTC\'s Live Coverage of the National BLM Web Conference
Continues. Again, Your Hosts, Tina Gromo And Tony Garrett.

Garrett: Hello, Again. Welcome to Our Final Segment of The Program. We
Are Pleased to Have with Us This Morning Lisa Romero with The BLM in
Montana. Good Morning, Lisa.

Romero: Good Morning.

Gromo: Lisa Has Been Following the Conference and Agreed to Share Her
Perspectives On the Conference and BLM. Tell Us about What Larry
Hamilton Asked You Come and Do This Week.

Romero: He Asked Me to Observe the Web Conference and Give My Insight at
the End and How I Feel Web Technology Is Affecting BLM.

Garrett: You Are Going to Be Speaking to the Conference Participants in
Just a Few Minutes. Give Us a Little Bit of a Picture of What You\'ll Be
Telling Them in Your Report About the Conference.

Romero: First of All, I Would Like to Say That this Has Been a Wonderful
Conference, and I Learned So Much from this ‑‑ These Last Two Days. I
Would like to Share That My ‑‑ The Information about ‑‑

Garrett: I Think the Best Practices Is in Allowing State Offices to See
What Some of the Other Offices and Districts Are Doing on the Web Has
Been One of The Things Probably That\'s ‑‑ That Has Prompted the
Participants Most. Have You Felt That the ‑‑ We\'ve Had That Kind of
Exchange of Information and It\'s Been Easy For People in the Montana
Office To See What California Is Doing And Understand What They\'re
Doing, Maybe See How They Can Apply That? Have You Seen Things Would You
Like to Play in Montana You\'re Not Doing Yet?

Romero: Definitely. I Also See That as a Bureau We Can Start Sharing
Databases with Other Agencies, Federal Agencies, for Example, Forest
Service and Bureau of Rec., and Also with Our Public, and We Can Have a
Two‑way Communication Going with Our Customers Where We Can Share
Databases, and They Have the Option to Update, Query And Add Records on
Their Own. Which Would Be Fantastic. Because it Would Relieve Some of
The Workload for the BLM Employees.

Gromo: Lisa, You Were Telling Us You Actual Very Have Been With BLM for
about 10 Years, You Started Your Career with BLM When in Your Opinion
High School And Went All Through College and Now You Have Been out of
College About Five Years and Are a Full Employee. Do You Think Some of
the State Of the Art Technology We Have Been Seeing All Week Attracts
Younger People into Our Agency?

Romero: Yes, and the Internet Would Be a Great Way to Bring These People
into the Government. We Can Recruit Employees by Using the Internet,
Which Is Fantastic.

Garrett: Lisa A, Earlier in The Conference, Larry Hamilton, We Were
Watching from the Studio, and He Did an Exercise Where He Asked People
in Different Age Groups to Stand up And He Asked the People Younger Than
30 to Stand up and I Think There Were Only Two or Three People in the
Audience under the Age of 30. Of Course, You Were One of Those. Do You
Think That the BLM Is Becoming the Kind of Agency at Least in Terms of
Advancing Technology That Will Have the Ability to Attract the Younger
People Who Are Coming into the Work Force Now?

Romero: Yes ‑‑ I Just Lost My Train of Thought.

Garrett: I\'m ‑‑ That\'s All Right. Larry Hamilton, Trudy Olson Was
Doing an Interview Earlier, and Told Us Larry Hamilton Never Made Any
Mistakes. We Brought You Here to Confirm That for Larry Benefit.

Romero: I\'m Sorry, Larry.

Garrett: You Have Done a Great Job, Lisa. Larry Is Upstairs. We Will Be
Going to Larry for His Own Perspective on the Conference. Lisa, What\'s
the Best Part of Your Job and the Work Do You, The Computers and the Web
and Those Kind of Things in Montana.

Romero: Oh, Working with Customers. That\'s Not Only the Customers
Outside of the BLM, but My Customers, Which Are the Folks In BLM.
Working with Them Has Been a Tremendous Gift That the BLM Has Given Me.

Garrett: I Think the People In Montana BLM and Customers in Montana and
Larry and All His Gang Are Very Fortunate to Have You, and We\'re Very
Pleased Could You Join Us this Morning. Stay Right with Us. I Think Now
Tina We Are Going to Go up Stairs and See Is Bev Gorny Has Larry
Hamilton Standing By, And, Larry, Give Us Some Thoughts from Your
Perspective on this Exercise You Arranged with Lisa and on the
Conference.

Gorny: I Do Have Larry Hamilton as You Mentioned and it Is a Very
Innovative Thing You Have Tried with Lisa. Do You Want to Tell Us a
Little Bit?

Hamilton: it Was an Idea That Came up One Evening When Working With the
Planning Group and We Decide Bad We Needed to Have Was Somebody That\'s
New to the Organization, Even Though Lisa Has Been with the Organization
10 Years, She Definitely Falls In the Category of Being under 30, and
Started with Us When She Was in High School, and She\'s an Individual
That Has Really Trained a Lot of Us on Using Powerpoint, Taking Care of
Our Laptops, and We Thought it Was a Great Opportunity to Have Someone
with Lisa\'s Skills, Background to Come to this Conference and Kind of
Be a Stealth Attendee and Give Us Her Thoughts and Impressions and Where
We Should Go in the Future. So I Really Appreciate Her Doing This.

Gorny: it Sounds like She Has Some Ambitious Ideas of What Should Be
Going on in Montana. Are You Going to Make Sure That Some of Those Ideas
Really Take Place, Larry?

Hamilton: this Morning Before We Started, Lisa and I Had an Opportunity
to Sit down for About 30 Minutes and Talk about The Kinds of Things That
We Need To Be Doing in Montana. So One of the Things That\'s Going to
Happen next Week Is We\'re Going to Have a Meeting And Get Some of Our
Technical People Together, Our Webmaster, Lisa You A, and a Couple of
Our Managers and Sit down and Look At What We\'re Doing with the ‑‑
Doing with the Web in Montana And Start Implementing an Action Plan in
Fy‑99.

Gorny: it Looks like this Could Be Something the Rest of The States
Could Learn from as Well. Related to this Conference, How Do You Think
Things Are Going?

Hamilton: Quite Frankly, I\'m Really Pleased with How this Came off.
It\'s Gone Beyond My Wildest Expectations. This Is Probably Been One of
the Most Difficult Conferences to Put on Because of All the Technology
We Have Incorporated Into It. The Thing That I Think We Need To Do Now
Is Work on Our Sense Of Community in the Bureau. Last Night at the
Awards Ceremony, We Saw Some Web Sites That Other States Have Been Able
To Develop and They\'re Outstanding Sites. We Need to Take That
Expertise And Spread it Across the BLM. So I Think We\'re Going to Get a
Greater Sense of Community as a Result of this Conference for The Total
Organization. So I\'m Looking Forward to Taking Advantage of Some of
this Expertise.

Gorny: Well, I Agree with You, and I Do Think a Lot of Things Have Been
Learned this Week and There Are Many Opportunities for Us to Share Even
Better Information and Build Our Sense of Community. As a Final
Statement, What Would You like Our Audience to Leave You with?

Hamilton: Well, I Guess What I\'m Looking Forward to Is That We Have
Generated the Critical Mass Here at this Conference, And the People in
the Field at This Point Will Welcome These Folks Back with Open Arms and
Not Get Too Frustrated as a Result of a Lot of the Great Ideas They\'re
Going to Have Because We\'re Going to Be Working Really Hard, the
Executive Leadership Team Level, Along with the Director to Decide What
Our Fate Is Going to Be, What the Future Is Going to Be for the Web and
BLM, and I Think We\'ve Got a Long Ways to Go, but We\'re Ready to Get
There.

Gorny: Thank You, Larry. Things Are Moving along with the Washington
Room. The Groups Are Breaking out to Do Some Very Hard Work and Put Some
Ideas to Paper. So I\'d Say it Back to You in the Studio.

Garrett: Thanks to Larry and Bev. We Want to Thank You for All the Good
Work You Have Done Bringing Us Those Interviews from the Florida of the
Washington Room. Lisa, Thank You for Joining Us This Morning. It\'s Been
Great to Have You.

Romero: Thanks for Have Gone Me. Together That about Wraps it up For the
Live Coverage of the BLM Conference. Video Streaming Sessions of this
Conference Will Be Available for The next 30 Days on the Internet. That
Web Site Is Web.tc.blm/webconference. I Need to Let You Know, However,
That the Video Streaming Technology Is Working Fine, but The
Old‑fashioned Firewall Is Giving Us a Little Technical Glitch this
Morning. Don\'t Try to Find That Web Site Just Now. Over the next 30
Days the Video Streaming Will Be Available.

Gromo: We Want to Thank All Of Our Studio Guests Who Spent Time with Us
this Week and the Coordinators of the Conference For the Work They Did
in Delivering a Lot of Important Information to People Throughout BLM.

Garrett: Thanks Also to the Staff Here at the National Training Center
and the Technical Experts Who Came from Around the BLM for Their Great
Work in Brig the Conference Together and Bringing it to You Live via
Satellite and Also on The Web. So on Behalf of All of Us Here At the
NTC, So Long and Thanks For Watching.

Announcer: to Help Your Office Participate in Future Telecasts, See the
BLM Satellite Downlink Guide and Visit the NTC Home Page on the World
Wide Web. NTC\'s Internet Address Is www.ntc.blm.gov. Transcripts of
this Program and Other NTC Broadcasts Are Available on the Home Page.
For More Information on Upcoming Distance Learning Events, as Well as
Traditional Courses, Call the Training Center at 602‑906‑5500. Or Visit
the Home Page. This Broadcast Has Been a Production of the BLM National
Training Center.