### Maintenance of Radio Equipment

**1. GENERAL**

**A. This Statement of Work covers the detail requirements for
maintenance of radio equipment at the NASA Langley Research Center. For
the purposes of this document, the term Contractor is used to denote the
firm to which the maintenance task has been awarded.**

**B. The term Maintenance as used herein indicates those corrective
actions required to be performed by the Contractor to restore the
equipment to its original design specifications. However, it also
includes those periodic tests required to detect deterioration of
frequency, accuracy, and emission purity in the case of transmitting
equipment. FCC and NTIA Government specifications shall apply.**

C. This Statement of Work does not include frequency changes, antenna
repairs, and repair of equipment that has been abused, serious damages
resulting from explosion, fire, flood, accident, or other catastrophic
occurrences.

**2. LOCATION OF EQUIPMENT**

**A. All equipment covered under this statement of work is located at
the NASA Langley Research Center, Hampton, Virginia. This equipment is
available either for on location maintenance or for pick-up by the
Contractor as applicable. The attached Schedule A, Radio Equipment
Maintenance List indicates those items that are normally maintenance on
location and those items that may be returned to the Contractor's
facility for maintenance.**

3.  **LEVEL OF MAINTENANCE**

**A. The levels of maintenance shall include two categories as
follows:**

**1. Category I -- Those items of equipment as identified in Schedule A
(Column MC 1), Radio Equipment Maintenance List, the required 24 hour a
day, 7 days per week maintenance availability on an emergency type
basis. Mean time to repair shall not exceed 4 hours on these items. The
Contractor shall provide the Langley Research Center a current telephone
number that is to be used to obtain Category I Maintenance.**

**2. Category II -- Those items of equipment as identified in Schedule A
(Column MC 2), Radio Equipment Maintenance List, the require only 8
hours a day, 5 days per week maintenance availability. Mean-time to
repair shall not exceed 2 calendar weeks on these items (average for all
Category II equipment during a calendar month). The day of notification
of maintenance requirement and the day of return shall not be counted in
measuring the elapsed time of a particular item of equipment.**

**B. The Contractor shall provide a written report of the status of
items in the Contractor's shop for repair on a weekly basis. This report
shall be made to the NASA Technical Monitor or other designated
person.**

4.  **SCHEDULE OF WORK**

**A. The normal schedule of work NASA radio users for the purposes of
this Statement of Work shall be considered to be 7:00 a.m. to 3:30 p.m.
Any non-emergency coordination of matters, including pick-up and return
of equipment, must be planned during these hours.**

5.  **SPARE PARTS AND EQUIPMENT**

**A. The Contractor shall furnish all spare parts required to maintain
the radio equipment to the level required. The Contractor shall be
required to locally stock repair parts in sufficient quantities to meet
normal failure rates of the equipment included in the Schedule A, Radio
Equipment Maintenance List.**

**B. Repair parts shall be of a type and quality as to assure compliance
with original equipment design specifications. Quality of parts shall be
equal to or exceed that used in the original equipment.**

**6. TEST AND MAINTENANCE EQUIPMENT**

**A. The Contractor shall furnish all test equipment required to
maintain the radio equipment and all test equipment shall be required to
be within calibration as required by the FCC or by the test equipment
manufacturer.**

**B. A list of test equipment that is available at the Contractor's
local facility and its last calibration date shall be furnished to the
Langley Research Center with the Contractor's proposal and shall be
furnished as requested thereafter.**

**7. EQUIPMENT SERVICE MANUALS**

**A. Equipment service manuals shall not be furnished by the Langley
Research Center. The Contractor is required to have on hand at least one
copy of each applicable manufacturer's service manual for each model of
equipment on the attached Schedule A, Radio Equipment Maintenance List.
While other instructional material may be useful, it is not required nor
will it be considered a substitute for the manufacturer's manuals.**

**8. QUALIFICATINS OF MAINTENANCE PERSONNEL**

**A. All Contractor employees assigned to perform this work shall be
fully qualified to make repairs in accordance with good commercial
practices and shall be able to comply with all FCC, NTIA and NASA
requirement relating to maintaining satisfactory RF emissions and use of
quality workmanship practices. All Contractor employees are required to
possess any license required by the Federal Communications Commission or
other government agency.**

**9. AUTHORIZED POINTS OF CONTACT**

**A. Business Contacts: Office of Procurement -- Deborah Ford.**

B. Technical/Trouble Calls/Equipment Pick-ups:

> **1. P.F. Turner -- NASA at Building 1244, Room 122D - 757-864-5407**

**2. Alternate -- To be Determined.**

**10. SAFETY AND SECURITY**

**A. Observations of Regulations - In performance of the portion of this
task that is to be accomplished on the Langley Research Center, the
Contractor shall require its employees to observe the rules and
regulations as prescribed by the authorities.**

**B. Identification Badges -- At all times when on Langley Research
Center, The Contractor shall require its employees to wear badges which
will be issued by the NASA Contract Badge and Pass Office located in
Building 1228. The Contractor will be held accountable for these badges
and immediately after and employee terminates or the contract is
completed, the Contractor shall return the badge or badges to the NASA
Contract Badge and Pass Office. The Contractor will supply a list of
Contractor personnel and vehicles requiring access to the NASA Langley
Research Center to the Radio Technical Monitor or other designated
person. The Contractor will be held accountable for updating this
information whenever any changes occur.**

**C. Employee's Security Clearance -- Contractor employees will not
require access tro classified information in the performance of this
contract; therefore, no security clearances are required.**

**D. "Red Tag" Safety Training -- In performance of the portion of this
task that is to be accomplished on the Langley Research Center, the
Contractor shall require all of its employees to receive the required
"Red Tag" Safety instructions. This course is required to be completed
within 30 days of receiving access to Langley Research Center and
annually thereafter. This course requires approximately one hour of
instruction time.**

**11. WHERE WORK IS TO BE PERFORMED**

**A Work on all Category 1 equipment or any "fixed" equipment, may be
preformed on location or may be returned to the Contractor's local
facility to effect the most efficient and time effective correction of
the problem. Vehicular mounted equipment in this category shall be
serviced at a location specified by the Langley Research Center.**

**B. Work on all Category 2 equipment except certain "fixed" or
vehicular mounted equipment will normally be performed at the
Contractor's local facility. Vehicular mounted equipment in this
category shall be serviced at a location specified by the Langley
Research Center.**

**C. No workspace or other facilities will be furnished to the
Contractor other than allowing on-location correction or problems or
radio equipment.**

**12. PICK-UP AND DELIVERY OF EQUIPMENT REQUIRING MAINTENANCE**

**A. The Contractor shall visit LaRC Building 1202, Room 117A or other
designated pickup point at least once per LaRC workday between the hours
of 7:00 a.m. and 3:30 p.m. The Contractor shall sign a logbook
maintained at this location indicating that the Contractor visited the
pick-up point for the purposes of pick-up or delivery of Category 2
equipment.**

**B. The Contractor shall be required to sigh for all items of equipment
by control or serial number.**

**13. LIST OF EQUIPMENT TO BE MAINTAINED**

**A. Schedule A, Radio Equipment Maintenance List, (Statement of Work)
attached hereto lists all radio equipment covered under this Statement
of Work. Note that this list indicates the following information:**

**1. Name of Equipment**

**2. Model Number**

**3. Manufacturer**

**4. Quantity**

**5. Service Level Required (Category 2 or 2)**

**B. Schedule A, Radio Equipment Maintenance List, attached hereto may
be changed through the addition or deletion of equipment at discretion
of the Government.**

C. Schedule B, Radio Equipment Maintenance List, (Control Number Order)
attached hereto lists all radio equipment cover in Schedule A, Radio
Equipment Maintenance List (Statement of Work) by the following
information:

1.  **Control Number**

2.  **Model Number**

3.  **Type**

4.  **User**

5.  **Function**

6.  **Serial Number**

7.  **Location**

8.  **Maintenance Categories**

**14. INSPECTION OF WORK**

**A. All equipment repaired under this Contract shall be subject to
inspection at the Equipment Availability Location site at the time the
equipment repair is completed.**

**15. MISHAP REPORTING/CORRECTIVE ACTION SYSTEM**

**A. The Contractor shall make reports to the Langley Research Center's
Safety Office should a mishap occur immediately by telephone and follow
up by letter within 72 hours of the incident. The letter report will
contain the following and will by signed by the Contractor's employee's
supervisor, the Contractor's manager and NASA Technical Monitor:**

**1. Person(s) involved.**

2.  **Age of each person involved**

3.  **Sex of each person involved.**

4.  **Description of mishap.**

5.  **Corrective action taken and discussion of additional action
    necessary.**

> **6. Signatures of all applicable Contractor's supervisors and NASA
> Technical Monitor.**

B. For purposes of MR/CAS, a mishap shall include all accidents
including incidents even though there is no property damage, injury, or
interruption of productive work. "Close calls" shall also be included.