**Customer Service Points of Contacts (POCs)**

**[AirTran Airways]{.underline}**

**Name:** AirTran Government Desk

**Telephone:** 1-877-468-4492 **FAX:** 912-966-6376

**Website:** [www.airtran.com](http://www.airtran.com/)

**[Alaska Airlines]{.underline}**

**Name:** Alaska Airlines

**Title:** Customer Care

**Address:** P.O. Box 24948 -- SEAGT, Seattle, WA.

**Zip Code:** 98124-0948

**Telephone:** 1-800-654-5669 **FAX:** 206-392-7750

**Email:**
<http://www.alaskaair.com/www2/help/contacts/HelpCustomerRel.asd>

**Website:** [www.alaskaair.com](http://www.alaskaair.com/)

**[American Airlines]{.underline}**

**Name:** Susan Miller

**Title:** AA Consumer Relations

**Address:** 4255 Amon Carter Blvd., MD4412 Fort Worth, TX

**Zip Code:** 76155

**Telephone:** 817-967-2167 **FAX:** 817-967-4162

**Email:** Susan.Miller@aa.com

**Website:** [www.aa.com](http://www.aa.com/)

**[American Trans Air (ATA)]{.underline}**

**Name:** Diane Suker

**Title:** Director, Reservations & Customer Support Administration

**Address:** 7337 W. Washington St. Indianapolis, IN

**Zip Code:** 46231

**Telephone:** 317-282-4974 **FAX:** 317-282-7572

**Email:** diane.suker@iflyata.com

**[Delta Air Lines]{.underline}**

**Name:** Delta Air Lines

**Telephone (Domestic): 1-800-221-1212 Tel. (Int'l)** 1-800-241-4141

**Website:** [www.delta.com](http://www.delta.com/)

**[ExpressJet Airlines]{.underline}**

**Name:** Tom Delgado

**Title:** Manager, Customer Relations

**Address:** 700 N. Sam Huston Pkwy West Houston, TX

**Zip Code:** 77067

**Telephone:** 1-866-506-7878 **FAX:** 832-353-1153

**Email:** <customerrelations@expressjet.com>

**Website:** [www.xjet.com](http://www.xjet.com/)

**[Frontier Airlines]{.underline}**

**Name:** Government/Congressional Desk

**Telephone:** 1-800-931-5087

**[JetBlue Airways]{.underline}**

**Name:** Kristal Anderson

**Title:** Supervisor, CompanyBlue and Groups

**Address:** 6322 South 3000 East -- Suite G50 Salt Lake City, UT

**Zip Code:** 84121

**Telephone:** 801-993-6775 **FAX:** 801-365-2571

**Email:** Kristal.Anderson@jetblue.com

**Website:** [www.jetblue.com](http://www.jetblue.com/)

**[Mesa Airlines]{.underline}**

**Name:** Ed Gomes

**Title:** VP of Customer Service

**Address:** 410 N. 44^th^. Street -- Suite 700 Phoenix, AZ

**Zip Code:** 85008

**Telephone:** 602-685-4000 **FAX:** 602-685-4350

**Email:** ed.gomes@mesa-air.com

**Website:** [www.iflygo.com](http://www.iflygo.com/)

**[Midwest Airlines]{.underline}**

**Name:** Midwest Airlines Customer Service Dept.

**Address:** 6744 South Howell Ave. Oak Creek WI

**Zip Code:** 53154-1402

**Telephone:** 1-800-452-2022 **FAX:** 414-570-0199

**Website:** [www.midwestairlines.com](http://www.midwestairlines.com/)

**[Northwest Airlines]{.underline}**

**Website:** [www.nwa.com](http://www.nwa.com/)

**[North American Airlines]{.underline}**

**Name:** Tara Shaffee

**Title:** North American Reservations Manager

**Address:** 120-04 101 Avenue Richmond Hill, NY

**Zip Code:** 11419

**Telephone:** 718-322-3495 **FAX:** 718-322-7572

**Email:** TShaffee@northamericanair.com

**Website:** [www.flynaa.com](http://www.flynaa.com/)

**[United Airlines]{.underline}**

**Telephone:** 1-877-228-1327

**Website:** [www.united.com](http://www.united.com/)

**[US Airways]{.underline}**

**Name:** US Airways More Care Desk

**Title:** Special Account Servicing

**Address: 4000 E. Sky Harbor Phoenix, AZ**

**Zip Code:** 85034

**Telephone:** 1-800-292-9378