# References

Note: ITS-related references and other information are available on-line
via U.S. DOT's

**ITS Electronic Document Library \[13\].**

1\. ***Guide to the Project Management Body of Knowledge,*** published
by the Project Management Institute \[2\]. Available at
http://www.pmi.org/publictn/pmboktoc.htm. *Your first line of defense
for terminology and concepts; concise and precise. PMI is a reputable
and authoritative organization.*

2\. **Project Management Institute (PMI)**

Four Campus Boulevard

Newtown Square, PA 19073

610-356-4600

http://www.pmi.org

*PMI conducts monthly meetings throughout the U.S.. Call to find the
local chapter near you.*

3\. ***The Team Handbook*** Second Edition, by Oriel, Inc. (formerly
Joiner Associates, Inc.) 1996. ISBN 1-884731-11-2.

3800 Regent St.

Madison WI 53705

800 669-8326

*Substantive, practical, and attractively packaged guidance for working
in teams. Includes templates and exercises.*

4\. ***Safeware -- System Safety and Computers, A Guide to Preventing
Accidents and Losses Caused by Technology***, by Nancy G. Leveson.
Addison-Wesley Publishing Company, 1995. ISBN 0-201-11972-2. *The
ultimate guide to building safe automated systems. From an author who
won an award "For promoting responsible software and system engineering
practices where life and property are at stake."*

5\. **International Council on Systems Engineering** (INCOSE)

2150 N. 107th St., Suite 205

Seattle, WA 98133

800-366-1164

http://www.incose.org/intro.html

*INCOSE conducts monthly meetings at local chapters throughout U.S. Call
to find the local chapter near you.*

6\. ***CVISN Project Planning Workshop Notebook.***

Workshop sponsored by FMCSA and delivered by JHU/APL. Registration and
materials available through \[14\].

7\. ***Early Institutional Lessons from the CVISN Model Deployments:
Checklists for Success,*** by John A. Volpe National Transportation
Systems Center, October 1998. Publication No. FHWA-JPO-99-030. Available
through \[13\] EDL document #7126.

8\. ***The Complete Idiot's Guide to Project Management***, by Sunny and
Kim Baker. Alpha Books, 1998. ISBN 0-02-861745-2.

9\. ***ITS Procurement Resource Guide,*** provided by the ITS Joint
Program Office \[13\]. *This is a [packaged set]{.underline} that
contains \[18-20, 22-24\], plus brochures on TEA-21 legislation, and a
short report from VA DOT on public-private partnership procurement
issues.*

10\. ***A Guide to Federal-Aid Programs and Projects***, by Federal
Highway Administration, Office of Program Administration, May 1999.
Publication No. FHWA-IF-99-006. Available through \[13\] EDL document
#9043. *Lists projects, federal funding available, eligibility, and
point of contact for each. CVISN is on page 59. Another source for this
guide and additional information about the TEA-21 legislation is at*
http://www.fhwa.dot.gov/engineering/hng10/covert21.htm.

11\. ***Software Acquisition Capability Maturity Model*,** Version 1.02,
April 1999, by the Software Engineering Institute at Carnegie Mellon
University. Available free at http://www.sei.cmu.edu/arm/SA-CMM.html.

12\. **ITS Joint Program Office**

Federal Highway Administration

U.S. Department of Transportation

400 7th St. SW

Washington, DC 20590

202-366-9536

http://www.its.dot.gov

13\. **ITS Publications and Distribution**

ITS Joint Program Office

Federal Highway Administration

U.S. Department of Transportation

400 7th St. SW, HOIT-Rm. 3416

Washington, DC 20590

202-366-0722

**ITS Electronic Document Library** (EDL)

http://www.its.dot.gov/welcome.htm

14\. **CVISN Website** hosted by the Johns Hopkins University Applied
Physics Laboratory at http://www.jhuapl.edu/cvisn/.

15\. ***Introduction to ITS/CVO***, training course prepared for FMCSA
by JHU/APL. *1-1/2 days. ITS/CVO program's purpose, structure,
components, current and future implementation, and technology.*
Available through \[13\] EDL document #8103.

16\. ***ITS/CVO Technical Project Management for Non-Technical
Managers***, training course prepared for FMCSA by Booz-Allen &
Hamilton. *2 days. Skills development for managing the design and
implementation of ITS/CVO technology.* Available through \[13\] EDL
document #8063.

17\. ***Understanding ITS/CVO Technology Applications***, training
course prepared for FMCSA by JHU/APL. *2 days. Overview of CVISN
architecture, technology and standards, and how to apply them to
ITS/CVO.* Available through \[13\] EDL document #8143. See also \[78\].

18\. ***The Road to Successful ITS Software Acquisition Executive
Summary.*** Prepared for FMCSA by Mitretek Systems, July 1998. Available
through \[13\] EDL document #4132. (The Executive Summary is also
included in \[19\].) *A must-read for CVISN project managers.*

19\. ***The Road to Successful ITS Software Acquisition, Volume I:
Overview and Themes***. Prepared for FMCSA by Mitretek Systems, July
1998. Publication No. FHWA-JPO-98-035. Available through \[13\] EDL
document #4130. *A must-read for CVISN project managers.*

20\. ***The Road to Successful ITS Software Acquisition, Volume II:
Software Acquisition Process Reference Guide***. Prepared for FMCSA by
Mitretek Systems, July 1998. Publication No. FHWA-JPO-98-036. Available
through \[13\] EDL document #4131*. Includes comprehensive list of
references. A must-read for CVISN project managers.*

21\. ***Key Findings from the Intelligent Transportation Systems
Program: What Have We Learned?***. Prepared for FMCSA by Mitretek
Systems, September 1996. Publication No. FHWA-JPO-96-0036. Available
through \[13\] EDL document #425*. From early ITS experience. Lessons
learned are mostly technical, however "Cross-Cutting Findings" related
to methodology and management appear in on page 29 of that document.*

22\. ***FHWA Federal-Aid ITS Procurement Regulations and Contracting
Options***, by FHWA Turner-Fairbank Highway Research Center, October
1997. Publication No. FHWA-RD-97-145. Available through \[13\] EDL
document #3029. *A must-read for procurement.* *Lessons learned appear
in on page 31 of that document.*

23\. ***Innovative Contracting Practices for ITS, Executive Summary***.
Prepared for FMCSA by L. S. Gallegos & Associates, Inc, April 1997.
Available through \[13\] EDL document #1868. See \[24\]. *A must-read
for procurement.*

24\. ***Innovative Contracting Practices for ITS, Final Report***.
Prepared for FMCSA by L. S. Gallegos & Associates, Inc, April 1997.
Available through \[13\] EDL document #2859 (note: 363 pages, requires
multiple downloads)*. A must-read for procurement.* *Thoroughly
researched and footnoted relative to federal/state legislation and case
law; comprehensive and detailed, yet readily absorbed. Everything you
always wanted to know about ITS contracting. Section II is a primer on
federal highway funding. Section III covers types of contracts and
methods of award, barriers and solutions for contracting on ITS
programs. Appendices have case studies, and extracts of legislation and
administrative directives. The lead author, Don Dempsey, can be reached*
at 970-726-4097 wpdon@rkymtnhi.com.

25\. **Intelligent Transportation Society of America**

400 Virginia Avenue SW, Suite 800

Washington, DC 20024

202-484.4847

http://www.itsa.org

**ITS America Bookstore**

202-484-4548

*The mission of the Intelligent Transportation Society of America (ITS
America) is to foster public/private partnerships to increase the safety
and efficiency of surface transportation through the application of
advanced technologies. ITS America was mandated by the U.S. Congress in
1991 to coordinate the development and deployment of intelligent
transportation systems in the United States. Sponsors conferences,
training courses, and numerous working groups.*

26\. ***Software Development Capability Maturity Model*,** Version 1.1
February 1993, by the Software Engineering Institute at Carnegie Mellon
University. Available free at

http://www.sei.cmu.edu/cmm/cmm.html.

27\. ***Early Institutional Lessons from the CVISN Model Deployments:
Checklists for Success***, by John A. Volpe National Transportation
Systems Center, October 1998. Publication No. FHWA-JPO-99-030. Available
through \[13\] EDL document #7126. Five *CVISN Pilot States were
studied: CA, OR, WA, KY, CT. Results organized into five multi-level
"checklists for success".*

28\. ***Developing Intelligent Transportation Systems Using the National
ITS Architecture -- An Executive Edition for Senior Transportation
Managers.*** Prepared for FMCSA by Mitretek Systems, Inc., July 1998.
Available through \[13\] EDL document #3014. *Includes list of
high-level references.*

29\. ***Developing Traffic Signal Control Systems Using the National ITS
Architecture*.** Prepared for FMCSA by Mitretek Systems, and TransCore,
Inc., February 1998. Publication #FHWA-JPO-98-026. Available through
\[13\] EDL document #3015. *Chapter 4 contains lessons learned and best
practices.*

30\. ***Developing Traveler Information Systems Using the National ITS
Architecture.*** Prepared for FMCSA by Mitretek Systems, and TransCore,
Inc., August 1998. Publication #FHWA-JPO-98-031. Available through
\[13\] EDL document #4163. *Chapter 4 contains lessons learned and best
practices.*

31\. ***Developing Freeway and Incident Management Systems Using the
National ITS Architecture.*** Prepared for FMCSA by Mitretek Systems,
and PB Farradyne, Inc., August 1998. Publication #FHWA-JPO-98-032.
Available through \[13\] EDL document #4203. *Chapter 4 contains lessons
learned and best practices.*

32\. ***ITS Deployment Guidance for Transit Systems Technical
Edition***. Prepared for FMCSA by PB Farradyne, Inc., April 1997.
Available through \[13\] EDL document #4963. *Chapter 5 contains lessons
learned and best practices.*

33\. ***Successful Approaches to Deploying a Metropolitan Intelligent
Transportation System***, by John A. Volpe National Transportation
Systems Center, March 1999. Publication No. FHWA-JPO-99-032. Available
through \[13\] EDL document #8483 or on CD-ROM. *The Executive Summary
is a "must read".* V*olpe Center staff visited and interviewed four
Model Deployment Initiative sites: AZTech (Phoenix), iTravel (NY-NJ-CT),
Smart Trek (Seattle), and TransGuide (San Antonio). Nine key "successful
approaches" identified; one chapter devoted to each. Report includes
handy "deployment aids" \-- appendices with actual contract language
from which the reader is invited to cut-and-paste; and tables of
question-checklists to apply each of the report's major lessons learned
to new projects.*

34\. ***Lessons Learned & Success Stories, AZTech ITS Model Deployment
Initiative (Phoenix Metropolitan Area).*** April 1999. Available from:

AZTech ITS Model Deployment Initiative

2302 West Durango Street

Phoenix, AZ 85009

602-37-AZTECH

http://www.aztech.org

*Not only lists thoughtful "lessons learned", but also contains 20
revealing "success stories" about what went right, such as story #18
which describes their multi-tiered decision-making authorities and 10
cross-jurisdictional product area working groups.*

35\. ***Proceedings of the Intelligent Transportation Society of
America's Ninth Annual Meeting and Exposition*,** Washington DC, April
19-22, 1999. *Available on CD-ROM from \[25\]. The CD's search engine
identifies 18 papers with "lessons learned".*

36\. ***Official Microsoft NetMeeting Book***, by Bob Summers. Microsoft
Press, 1998. ISBN 1-57231-816-3.

37\. ***The Art of Systems Architecting***, by Eberhardt Rechtin and
Mark W. Maier. CRC Press, 1996. ISBN: 0849378362. *A must-read for the
System Architect, especially Rechtin's "Heuristics for system-level
architecting" in Appendix A. Chapter 10 discusses the relationship of
politics to system architecting.*

38\. ***Systems Engineering Guidebook -- A process for Developing
Systems and Products, by James J. Martin*.** CRC Press, 1997. ISBN
0-8493-7837-0.

39\. ***Essentials of Project and Systems Engineering Management***, by
Howard Eisner. John Wiley & Sons, Inc., 1997. ISBN 0-471-14846-6. See
"the thirty elements of system engineering" on page 153.

40\. ***Software Engineering \-- A Practitioner\'s Approach***, 4^th^
edition, by Roger S. Pressman. McGraw Hill, Inc., 1996. ISBN 0070521824.

41\. ***Top ~~Ten~~ Eleven Ways to Manage Technical Risk***, by the
Office of the Assistant Secretary of the Navy, 1998. Publication NAVSO
P-3686. Available free at http://www.abm.rda.hq.navy.mil. *Context is
military procurement, but the methods apply generally. Chapter 7
discusses key software measures.*

42\. ***Never Confuse a Memo with Reality -- and Other Business Lessons
Too Simple Not to Know***, by Richard A. Moran. HarperCollins
Publishers, Inc., 1993. ISBN 0-88730-669-1. *A concise and inexpensive
compilation of tips and aphorisms to put the other references into
perspective.*

43\. ***Software User Interface Design***, by Deborah J. Mayhew.
Prentice-Hall, Inc., 1992. ISBN 0-13-721929-6.

44\. ***CVISN Guide to Phase Planning & Tracking***. Prepared for FMCSA
by the Johns Hopkins University Applied Physics Laboratory. Available at
\[14\].

45\. **CVISN Toolkit CD-ROM**. Prepared for FMCSA by the Johns Hopkins
University Applied Physics Laboratory. May be requested by e-mail at
\[14\]. *A comprehensive set of technical documentation and planning
tools assembled on a CD-ROM to assist new CVISN deployment states in the
development of their CVISN Project Plans before, during, and after the
CVISN Workshops. The documentation on the Tool Kit is linked to the
CVISN Web Site for the user to browse and download the latest versions
of material.*

46\. ***State Fiscal Implications of ITS/CVO Deployment***. Prepared for
FMCSA by the National Governors Association, 1998. ISBN 1-55877-299-5.
Available through \[13\] EDL document #5484. *Estimated* s*tate
savings-to-expenditure ratios for electronic credentialing, and for
roadside management, in 8 representative states. Take care to read the
whole report -- the results are easily misinterpreted. For example, does
not account for the FMCSA contribution to state CVISN costs; does not
account for safety benefits.*

47\. ***A Governor's Guide to Intelligent Transportation Systems /
Commercial Vehicle Operations***. Prepared for FMCSA by the National
Governors Association, 1997. ISBN 1-55877-273-5. Available through
\[13\] EDL document #2886. *Historical overview of ITS/CVO; Governor's
role.*

48\. **On-Line ITS Glossary**, by ITS World magazine.
http://www.itsworld.com/ITS101/itsglossary.htm

49. Reference deleted.

50\. ***Information Technology Omnibus Procurement (ITOP) II
Handbook***, by Transportation Administrative Service Center. Download
from http://itop.dot.gov/itop/.

ITOP Special Project Office

Transportation Administrative Service Center

U.S. Department of Transportation

400 7th St. SW

Washington, DC 20590

202-366-9848

*A federal multiple-contractor procurement vehicle available to state
and local governments. Second-generation contract is called ITOP II.*

51\. ***The Government Contracts Reference Book -- A Comprehensive Guide
to the Language of Procurement***, second edition, by Ralph C. Nash, Jr.
The George Washington University Law School Government Contracts
Program, 1998. ISBN 0-935165-54-1. *Definitions of terms, phrases, and
acronyms, in alphabetical format. Context is Federal contracting.*

52\. ***Elements of Contract Administration -- Practical Advice on
Performing Government Contracts***, by Richard D. Lieberman. The George
Washington University Law School Government Contracts Program, 1997.
ISBN 0-935165-55-X. *Brief overview of the important elements and issues
contractors must address when performing Government contracts. Context
is Federal contracting.*

53\. ***Project Management -- A Systems Approach to Planning,
Scheduling, and Controlling***, sixth edition, by Harold Kerzner, Ph.D.
John Wiley & Sons, Inc., 1998. ISBN 0-471-28835-7. *A mature handbook,
broad in scope, for every aspect of project and organizational
management; topics are discussed in depth. See his "16 points to project
management maturity" page ii. Includes case studies.*

54\. **IT Policy On-Ramp Website*,*** hosted by the General Services
Administration Office of Information Technology at
http://www.itpolicy.gsa.gov.

55\. ***A Guide to Planning, Acquiring, and Managing Information
Technology Systems***, prepared by the General Services Administration,
Office of Governmentwide Policy, December 1998. Available at \[54\]
under "Acquisition". *IDIQ contract described on page 5-29.*

56\. **American Association of Motor Vehicle Administrators Website**,
http://www.aamva.org.

57\. ***Setting Your Course: Reaching Your Destination -- A Discussion
of Successful Project Management Techniques.*** Prepared for AAMVAnet,
Inc. by RESI, a research institute of Towson University, Baltimore, MD.
Available at \[56\] under "Publications".

58\. ***Successful Project Management***, third edition, by Milton D.
Rosenau, Jr. John Wiley & Sons, Inc., 1998. ISBN 0-471-29304-0.
*Emphasizes working within the "triple constraint" of cost, schedule,
and technical performance.*

59\. ***Department of Defense Handbook -- Work Breakdown Structure***,
MIL-HDBK-881, published by the U.S.D. Department of Defense, January 2,
1998. Available at http://www.acq.osd.mil/pm/newpolicy/wbs/wbs.html.
*Everything you ever wanted to know about work breakdown structures.
Includes examples from the defense industry.*

60\. ***Quality in America -- How to Implement a Competitive Quality
Program***, by F. Daniel Hunt. Business One Irwin, 1992. ISBN
1-55623-536-4. *Eloquent yet easy-to-grasp thorough overview of the
esoteric world of Total Quality Management.*

61\. ***Capability Maturity Model for Software***, Version 1.1, February
1993, by the Software Engineering Institute at Carnegie Mellon
University. Available free at
http://www.sei.cmu.edu/publications/documents/93.reports/93.tr.024.html.

62\. ***CVISN Guide to Top-Level Design***. Prepared for FMCSA by the
Johns Hopkins University Applied Physics Laboratory. Available at
\[14\].

63\. ***CVISN Guide to Credentials Administration***. Prepared for FMCSA
by the Johns Hopkins University Applied Physics Laboratory. Available at
\[14\].

64\. ***CVISN Guide to Safety Information Exchange***. Prepared for
FMCSA by the Johns Hopkins University Applied Physics Laboratory.
Available at \[14\].

65\. ***CVISN Guide to Electronic Screening***. Prepared for FMCSA by
the Johns Hopkins University Applied Physics Laboratory. Available at
\[14\].

66\. ***CVISN Guide to Integration and Test***. Prepared for FMCSA by
the Johns Hopkins University Applied Physics Laboratory. Available at
\[14\].

67\. ***Introductory Guide to CVISN***. Prepared for FMCSA by the Johns
Hopkins University Applied Physics Laboratory. Available at \[14\].

68\. ***IEEE Guide to Software Configuration Management,*** ANSI/IEEE
Std 1042-1987***,*** published by The Institute of Electrical and
Electronics Engineers, Inc, 1988. Available for a fee at
http://standards.ieee.org/catalog.

69\. ***ITS/CVO Funding Strategies for States***. Prepared for FMCSA by
Cambridge Systematics, Inc., 1998. Available at
http://www.avalon-ais.com/itscvo/.

70\. ***CVISN Operational and Architectural Compatibility Handbook
(COACH)*.** Prepared for FMCSA by the Johns Hopkins University Applied
Physics Laboratory. Available at \[14\].

Part 1 - Operational Concept and Top-Level Design Checklists,
POR-97-7067

Part 2 - Project Management Checklists, POR-97-7067

Part 3 - Detailed System Checklists, POR-97-7067

Part 4 - Interface Specification, POR-97-7067

Part 5 - Interoperability Test Criteria, POR-98-7126

71\. ***CVISN Glossary***. Prepared for FMCSA by the Johns Hopkins
University Applied Physics Laboratory. Available at \[14\].

72\. ***Use of a Design / Build / Warranty Contract***. Prepared for
FHWA by the Michigan Intelligent Transportation System Center, March
2000. Available through \[13\] EDL document #13460. *Argues that ITS
projects are not "construction". Describes procurement options that are
available under Federal-aid regulations for projects that do not meet
the definition of construction. See the summary box opposite its Table
of Contents.*

73\. **COURSE TITLE: Intelligent Transportation Systems (ITS)
Procurement.** COURSE NUMBER: 13620. LENGTH: 1 Day (CEU: 0.6 Units).
Offered by the National Highway Institute (FHWA). *DESCRIPTION:
Deployment of intelligent transportation systems introduces new
challenges to State and local transportation agencies that operate under
existing procurement policies. Traditional procurement practices were
developed to support the design and construction of roads and bridges or
to design and construct rail projects. As such, they do not readily
accommodate the special needs of ITS procurement which is focused on
operations. This seminar is intended to heighten awareness of the
challenges in procuring ITS within the traditional construction project
environment. It is a companion to, but not a prerequisite for \[74\].*
http://www.nhi.fhwa.dot.gov/13620.html

74\. **COURSE TITLE: Intelligent Transportation Systems (ITS) Software
Acquisition**. COURSE NUMBER: 13619. LENGTH: 2 Days (CEU: 1.2 Units).
Offered by the National Highway Institute (FHWA). *DESCRIPTION: This
seminar provides a general understanding of the many issues involved in
the ITS software development and acquisition processes. It is a
companion to \[73\]. It is focused specifically on ITS software issues.*
http://www.nhi.fhwa.dot.gov/13619.html.

Course materials available at: http://pcb.volpe.dot.gov/materials.asp.

75\. ***IEEE Trial Use Standard for Application and Management of the
Systems Engineering Process***. IEEE Std 1220-1998, published by The
Institute of Electrical and Electronics Engineers, Inc. Available for a
fee at http://standards.ieee.org/catalog. *Defines the hierarchical
"pieces" of a system as components, assemblies, subsystems, and
products.*

76\. ***ITS Program Evaluation and Assessment Guidelines***. Available
from \[12\] at http://www.its.dot.gov/eval/eval.htm.

77\. **National Archives and Records Administration.** Federal laws are
available in electronic form at http://www.nara.gov/fedreg/nfpubs.html.

78\. ***CVISN Scope Workshop Notebook***.

Workshop sponsored by FMCSA and delivered by JHU/APL. Registration and
materials available through \[14\]. *Includes the latest CVISN
architecture and standards at*

*the time of the workshop.*

79\. ***CVISN and Safety Planning Processes***, 6-hour workshop
developed and delivered by FMCSA. *How to integrate CVISN activities
with the statewide and metropolitan planning processes. Also covers the
Highway Safety Planning Program such as the State and Community Highway
Safety Grant Program (Section 402) and Highway Safety Incentive Grants.*
Contact your FMCSA Division Office or Service Center to arrange for the
workshop for your state.