##### Element Performance Inspection (EPI) Data Collection Tool

**4.2.12 Hazardous Material Training Program (OP)**

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To provide a Hazardous Materials Training Program that:           |
|                                                                       |
| -                                                                     |
|                                                                       |
| -                                                                     |
|                                                                       |
| -   Enables trained person(s) to recognize items that contain or may  |
|     contain hazardous materials.                                      |
|                                                                       |
| -                                                                     |
|                                                                       |
| -                                                                     |
|                                                                       |
| -   Ensures each person performing the acceptance, rejection,         |
|     handling, or storage of hazardous materials is properly trained.  |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine the effectiveness of the certificate holder s        |
|     procedures in meeting the desired output of the program.          |
|                                                                       |
| -   To determine if the certificate holder follows its procedures,    |
|     controls, process measurements, and interfaces for the Hazardous  |
|     Material Training Program.                                        |
|                                                                       |
| -   To determine if there were any changes in the personnel           |
|     identified by the certificate holder as having responsibility     |
|     and/or authority for the Hazardous Material Training Program.     |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   Intentionally left blank                                          |
+-----------------------------------------------------------------------+

**Related EPIs**:

+-----------------------------------------------------------------------+
| -   3.1.8 Carriage of Cargo (OP)                                      |
|                                                                       |
| -   3.1.11 Computer Based Record Keeping System (OP)                  |
|                                                                       |
| -   3.1.12 Hazardous Materials (OP)                                   |
|                                                                       |
| -   4.2.3 Training of Flight Crewmembers (OP)                         |
|                                                                       |
| -   4.2.4 Training of Flight Attendants (OP)                          |
|                                                                       |
| -   4.2.5 Training of Dispatchers (OP)                                |
|                                                                       |
| -   4.2.6 Training of Station Personnel (OP)                          |
|                                                                       |
| -   4.2.7 Training of Check Airmen and Instructors (OP)               |
|                                                                       |
| -   4.2.9 Outsource Crewmember Training (OP)                          |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 121.1003(a)                                                         |
| >                                                                     |
| > 121.1003(a)(1)                                                      |
| >                                                                     |
| > 121.1003(a)(2)                                                      |
| >                                                                     |
| > 121.1003(a)(3)                                                      |
| >                                                                     |
| > 121.1003(b)                                                         |
| >                                                                     |
| > 121.1005(d)                                                         |
| >                                                                     |
| > 121.1007                                                            |
| >                                                                     |
| > 121.1007(a)                                                         |
| >                                                                     |
| > 121.1007(b)                                                         |
| >                                                                     |
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(b)(1)                                                       |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(3)                                                       |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > FAA Order 8900.1, Volume 2, Chapter 2, Section 6                    |
| >                                                                     |
| > AC 121-21B                                                          |
| >                                                                     |
| > AC 121-27                                                           |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s polices, procedures,             |
| \ | instructions, and information for the Hazardous Material Training |
| . | Program.                                                          |
+---+-------------------------------------------------------------------+
| 3 | Review the last accomplished associated safety attribute          |
| \ | inspection (SAI) for this element with emphasis on the controls,  |
| . | process measurements, and interface attribute section responses.  |
+---+-------------------------------------------------------------------+
| 4 | Observe the certificate holder\'s Hazardous Material Training     |
| \ | Program to gain an understanding of the procedures, instructions, |
| . | and information.                                                  |
+---+-------------------------------------------------------------------+
| 5 | Discuss the Hazardous Material Training Program with the          |
| \ | personnel (other than management) who perform the duties and      |
| . | responsibilities required by the (program/process).               |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Determine whether the following performance measures |           |
| \ | were met:                                            |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Did the certificate holder\'s Hazardous Materials    | Yes       |
| . | Training Program that is approved under 14 CFR 121   |           |
| 1 | Subpart Z, enable the trained person(s) to recognize | No,       |
| . | items that contain or may contain hazardous          | Explain   |
|   | materials regulated by 49 CFR parts 171 through 180? |           |
|   | **     **                                            | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Did the certificate holder s Hazardous Materials     | Yes       |
| . | Training Program ensure that persons performing or   |           |
| 2 | directly supervising the acceptance or rejection, of | No,       |
| . | items that contain, or may contain, hazardous        | Explain   |
|   | materials is trained to comply with all applicable   |           |
|   | parts of 49 CFR parts 171 through 180 and the        | Not       |
|   | requirements of 14CFR subpart Z? **     **           | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Did the certificate holder s Hazardous Materials     | Yes       |
| . | Training Program ensure that persons performing or   |           |
| 3 | directly supervising the handling of items that      | No,       |
| . | contain, or may contain, hazardous materials is      | Explain   |
|   | trained to comply with all applicable parts of 49    |           |
|   | CFR parts 171 through 180 and the requirements of    | Not       |
|   | 14CFR subpart Z? **     **                           | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Did the certificate holder s Hazardous Materials     | Yes       |
| . | Training Program ensure that persons performing or   |           |
| 4 | directly supervising the storage incidental to       | No,       |
| . | transport of items that contain, or may contain,     | Explain   |
|   | hazardous materials is trained to comply with all    |           |
|   | applicable parts of 49 CFR parts 171 through 180 and | Not       |
|   | the requirements of 14CFR subpart Z? **     **       | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Did the certificate holder s Hazardous Materials     | Yes       |
| . | Training Program ensure that persons performing or   |           |
| 5 | directly supervising the packaging of company        | No,       |
| . | material of items that contain, or may contain,      | Explain   |
|   | hazardous materials is trained to comply with all    |           |
|   | applicable parts of 49 CFR parts 171 through 180 and | Not       |
|   | the requirements of 14CFR subpart Z? **     **       | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Did the certificate holder s Hazardous Materials     | Yes       |
| . | Training Program ensure that persons performing or   |           |
| 6 | directly supervising the loading of items that       | No,       |
| . | contain, or may contain, hazardous materials is      | Explain   |
|   | trained to comply with all applicable parts of 49    |           |
|   | CFR parts 171 through 180 and the requirements of    | Not       |
|   | 14CFR subpart Z? **     **                           | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 2 | Were the certificate holder\'s policies, procedures, | Yes       |
| \ | instructions, and information for the Hazardous      |           |
| . | Material Training program followed? **     **        | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 3 | Were the Hazardous Material Training process         | Yes       |
| \ | controls followed? **     **                         |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 4 | Did the records for the Hazardous Material Training  | Yes       |
| \ | Program comply with the instructions provided in the |           |
| . | certificate holder\'s manual? **     **              | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Were the process measurements for the Hazardous      | Yes       |
| \ | Material Trainging Program effective in identifying  |           |
| . | problems or potential problems and providing         | No,       |
|   | corrective action for them? **     **                | Explain   |
+---+------------------------------------------------------+-----------+
| 6 | Did personnel properly handle the associated         | Yes       |
| \ | interfaces by complying with other written policies, |           |
| . | procedures, instructions, and information that are   | No,       |
|   | related to this element? **     **                   | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
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| r |                                                                   |
| v |                                                                   |
| a |                                                                   |
| b |                                                                   |
| l |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Personnel.                                                        |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Tools and Equipment.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Technical Data.                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policies or instructions or information.              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Materials.                                                        |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Facilities.                                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Controls.                                                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Process Measures.                                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 9 | Interfaces.                                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Desired Outcome.                                                  |
| 0 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| E |                                                                   |
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| e |                                                                   |
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| n |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
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| s |                                                                   |
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| b |                                                                   |
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| & |                                                                   |
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| u |                                                                   |
| t |                                                                   |
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| i |                                                                   |
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| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| j |                                                                   |
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| h |                                                                   |
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| s |                                                                   |
| s |                                                                   |
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| c |                                                                   |
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| d |                                                                   |
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| s |                                                                   |
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| m |                                                                   |
| a |                                                                   |
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| t |                                                                   |
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| t |                                                                   |
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| t |                                                                   |
| h |                                                                   |
| t |                                                                   |
| h |                                                                   |
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| s |                                                                   |
| p |                                                                   |
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| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| . |                                                                   |
| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the        |
| \ | Hazardous Material Training Program.                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the Hazardous   |
| \ | Material Training Program.                                        |
| . |                                                                   |
|   | NOTE: If no personnel or major program changes (as defined by the |
|   | principal inspector (PI)) affecting                               |
|   |                                                                   |
|   | the responsibility or authority attributes for this element have  |
|   | occurred since the last SAI and/or EPI                            |
|   |                                                                   |
|   | was accomplished, then do not perform tasks 3--6, below. Answer   |
|   | questions 1 and 2, below, and provide                             |
|   |                                                                   |
|   | the name/title.                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities for those who manage the   |
| \ | Hazardous Material Training Program.                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Discuss the Hazardous Material Training Program with the          |
| \ | management personnel identified in tasks 1 and 2.                 |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Evaluate the qualifications and work experience of the management |
| \ | personnel identified in tasks 1 and 2.                            |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a clearly identified person who is          |           |
| \ | responsible for the quality of the Hazardous         |           |
| . | Material Training Program?                           |           |
+---+------------------------------------------------------+-----------+
| 2 | Is there a clearly identified person who has         |           |
| \ | authority to establish and modify the certificate    |           |
| . | holder s policies, procedures, instructions, and     |           |
|   | information for the Hazardous Material Training      |           |
|   | Program?                                             |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the responsible person know that he/she has     | Yes       |
| \ | responsibility for the Hazardous Material Training   |           |
| . | Program? **     **                                   | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 4 | Does the person with authority know that he/she has  | Yes       |
| \ | authority for the Hazardous Material Training        |           |
| . | Program? **     **                                   | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 5 | Does the person with responsibility for the          | Yes       |
| \ | Hazardous Material Training Program meet the         |           |
| . | qualification standards? **     **                   | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 6 | Does the person with authority to establish and      | Yes       |
| \ | modify the Hazardous Material Training Program meet  |           |
| . | the qualification standards? **     **               | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 7 | Does the person with responsibility understand the   | Yes       |
| \ | controls, process measurements, and interfaces       |           |
| . | associated with the Hazardous Material Training      | No,       |
|   | Program? **     **                                   | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 8 | Does the person with authority understand the        | Yes       |
| \ | controls, process measurements, and interfaces       |           |
| . | associated with the Hazardous Material Training      | No,       |
|   | Program? **     **                                   | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 9 | Does the responsible person know who has authority   | Yes       |
| \ | to establish and modify the Hazardous Material       |           |
| . | Training Program? **     **                          | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 1 | Does the individual with authority know who has the  | Yes       |
| 0 | responsibility for the Hazardous Material Training   |           |
| \ | Program? **     **                                   | No,       |
| . |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| E |                                                                   |
| P |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| & |                                                                   |
|   |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| O |                                                                   |
| b |                                                                   |
| s |                                                                   |
| e |                                                                   |
| r |                                                                   |
| v |                                                                   |
| a |                                                                   |
| b |                                                                   |
| l |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Assignment of responsibility.                                     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Assignment of authority.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Does not understand procedures, policies or instructions and      |
| \ | information.                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Does not understand controls.                                     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Does not understand process measurements.                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Does not understand interfaces.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Span of control.                                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Position vacant.                                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 9 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+