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# Eligible Services List Schools and Libraries Support Mechanism for Funding Year 2008

## Overall Eligibility Requirements for All Categories of Service:

The Eligible Services List indicates whether specific products or
services may be able to receive discounts under the Schools and
Libraries Support Mechanism.

The List is organized into four sections that represent the four funding
categories established by the Federal Communications Commission (FCC)
plus a Miscellaneous section that is applicable to multiple categories:

[Telecommunications Services](#xxTelecom)

[Internet Access](#xxInternetAccess)

[Internal Connections](#xxInternalConnections)

[Basic Maintenance of Internal Connections](#xxBMIC)

[Miscellaneous](#xxMiscellaneous)

In addition, the following sections are provided:

> [Special Eligibility Conditions](#xxSpecialEligibilityConditions)
>
> [Glossary](#xxGlossary), providing additional information about the
> terms used in this Eligible Services List
>
> [Index](#xxIndex)

Funding may be provided only for eligible products or services that will
be used for educational purposes. *See* 47 C.F.R. §§ 54.500(b), 54.504.
The conditions for eligibility are described in the specific entries of
this Eligible Services List. Services that are not eligible are listed
at the end of each category.

All program participants are reminded to review the Special Eligibility
Conditions at the end of this Eligible Services List in addition to all
of the entries applicable to the services or products they are
requesting. Additional information about eligibility requirements is
available at USAC's website at
\<http://www.usac.org/sl/tools/reference-area.aspx\>, the reference area
of the USAC website at
\<http://www.usac.org/sl/tools/reference-area.aspx\>, and in Schools and
Libraries News-briefs available at
http://www.usac.org/sl/tools/news-briefs/Default.aspx. These documents
are not incorporated by reference into the Eligible Services List.

This version of the Eligible Services List is dated October 19, 2007.
Some eligibility information in this List represents a change from prior
funding years and applies to funding requests for Funding Year 2008.

+----------------+-----------------------------------------------------+
| []{#xxTelecom  |                                                     |
| .anchor}**Tele |                                                     |
| communications |                                                     |
| Services**     |                                                     |
+----------------+-----------------------------------------------------+
| >              |                                                     |
|  **Eligibility |                                                     |
| > Requirements |                                                     |
| > for All      |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > Services:**  |                                                     |
| >              |                                                     |
| > To be        |                                                     |
| > eligible for |                                                     |
| > support,     |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > Services     |                                                     |
| > must be      |                                                     |
| > provided by  |                                                     |
| > a            |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > carrier,     |                                                     |
| > that is, a   |                                                     |
| > company that |                                                     |
| > offers       |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > services on  |                                                     |
| > a common     |                                                     |
| > carriage     |                                                     |
| > basis.       |                                                     |
| >              |                                                     |
| > A            |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > service is   |                                                     |
| > "the         |                                                     |
| > offering of  |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > for a fee    |                                                     |
| > directly to  |                                                     |
| > the public,  |                                                     |
| > or to such   |                                                     |
| > classes of   |                                                     |
| > users as to  |                                                     |
| > be           |                                                     |
| > effectively  |                                                     |
| > available    |                                                     |
| > directly to  |                                                     |
| > the          |                                                     |
| > public..."   |                                                     |
| > \[47 U.S.C.  |                                                     |
| > 153(46)\].   |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > is defined   |                                                     |
| > as \"the     |                                                     |
| >              |                                                     |
|  transmission, |                                                     |
| > between or   |                                                     |
| > among points |                                                     |
| > specified by |                                                     |
| > the user, of |                                                     |
| > information  |                                                     |
| > of the       |                                                     |
| > user's       |                                                     |
| > choosing,    |                                                     |
| > without      |                                                     |
| > change in    |                                                     |
| > the form or  |                                                     |
| > content of   |                                                     |
| > the          |                                                     |
| > information  |                                                     |
| > as sent and  |                                                     |
| > received\"   |                                                     |
| > \[47 U.S.C.  |                                                     |
| > 153(43)\].   |                                                     |
| >              |                                                     |
| > All          |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > carriers are |                                                     |
| > required     |                                                     |
| > under FCC    |                                                     |
| > rules to be  |                                                     |
| > common       |                                                     |
| > carriers and |                                                     |
| > to file FCC  |                                                     |
| > Form 499A    |                                                     |
| > (*Tele       |                                                     |
| communications |                                                     |
| > Reporting    |                                                     |
| > Worksheet*). |                                                     |
| >              |                                                     |
| > Except as    |                                                     |
| > otherwise    |                                                     |
| > indicated in |                                                     |
| > this         |                                                     |
| > section,     |                                                     |
| > support in   |                                                     |
| > this funding |                                                     |
| > category is  |                                                     |
| > only         |                                                     |
| > available    |                                                     |
| > for          |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > services or  |                                                     |
| > for services |                                                     |
| > that are an  |                                                     |
| > integral     |                                                     |
| > component    |                                                     |
| > part of a    |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > service.     |                                                     |
| > Support in   |                                                     |
| > this         |                                                     |
| > category of  |                                                     |
| > service is   |                                                     |
| > not          |                                                     |
| > available    |                                                     |
| > for          |                                                     |
| > equipment    |                                                     |
| > purchases by |                                                     |
| > applicants.  |                                                     |
| >              |                                                     |
| > In addition, |                                                     |
| > some service |                                                     |
| > offerings    |                                                     |
| > provide a    |                                                     |
| > combination  |                                                     |
| > of both      |                                                     |
| > Internet     |                                                     |
| > Access and   |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > Services.    |                                                     |
| > For example, |                                                     |
| > a service    |                                                     |
| > provider may |                                                     |
| > offer local  |                                                     |
| > phone        |                                                     |
| > service,     |                                                     |
| > long         |                                                     |
| > distance     |                                                     |
| > service,     |                                                     |
| > cellular     |                                                     |
| > service, and |                                                     |
| > Internet     |                                                     |
| > access for   |                                                     |
| > one price.   |                                                     |
| > For          |                                                     |
| >              |                                                     |
| administrative |                                                     |
| > convenience, |                                                     |
| > such a       |                                                     |
| > combined     |                                                     |
| > offering, if |                                                     |
| > provided by  |                                                     |
| > an eligible  |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > carrier, may |                                                     |
| > be requested |                                                     |
| > in the       |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > Services     |                                                     |
| > category of  |                                                     |
| > service.     |                                                     |
| >              |                                                     |
| Alternatively, |                                                     |
| > funding may  |                                                     |
| > be requested |                                                     |
| > as two       |                                                     |
| > separate     |                                                     |
| > requests,    |                                                     |
| > with the     |                                                     |
| > price of the |                                                     |
| > offering     |                                                     |
| >              |                                                     |
|  appropriately |                                                     |
| > allocated    |                                                     |
| > between the  |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > Services and |                                                     |
| > Internet     |                                                     |
| > Access       |                                                     |
| > categories.  |                                                     |
| >              |                                                     |
| > If Internet  |                                                     |
| > access is    |                                                     |
| > being        |                                                     |
| > requested in |                                                     |
| > the          |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > Services     |                                                     |
| > category,    |                                                     |
| > applicants   |                                                     |
| > must         |                                                     |
| > indicate     |                                                     |
| > that         |                                                     |
| > Internet     |                                                     |
| > access is    |                                                     |
| > being sought |                                                     |
| > when filing  |                                                     |
| > FCC Form     |                                                     |
| > 470. Please  |                                                     |
| > note that    |                                                     |
| > funding of   |                                                     |
| > Internet     |                                                     |
| > access in    |                                                     |
| > the          |                                                     |
| > Tele         |                                                     |
| communications |                                                     |
| > Services     |                                                     |
| > category     |                                                     |
| > does not     |                                                     |
| > relieve      |                                                     |
| > applicants   |                                                     |
| > of           |                                                     |
| > re           |                                                     |
| sponsibilities |                                                     |
| > they may     |                                                     |
| > have under   |                                                     |
| > the          |                                                     |
| > [Children's  |                                                     |
| > Internet     |                                                     |
| > Protection   |                                                     |
| > Act](#xxAdd  |                                                     |
| lRefInfoCIPA). |                                                     |
+----------------+-----------------------------------------------------+
| **Function**   | **Description**                                     |
+----------------+-----------------------------------------------------+
| []{#aat        | -   A telecommunications service that provides      |
| tDigitalTransm |     transmission from an eligible school or library |
| issionServices |     facility to other locations beyond the school   |
| .              |     or library is eligible for discount. Digital    |
| anchor}Digital |     transmission services refer to data links that  |
| Transmission   |     connect multiple points using any available     |
| Services       |     technology. An eligible digital transmission    |
|                |     service may be used to connect an eligible      |
|                |     location to the Internet or                     |
|                |     [Internet2](#IAInternet2). Digital transmission |
|                |     services used to link                           |
+----------------+-----------------------------------------------------+
|                | > local networks are commonly called "wide area     |
|                | > networks" (WANs).                                 |
|                |                                                     |
|                | Eligible digital transmission technologies include, |
|                | but are not limited to:                             |
|                |                                                     |
|                | -   [Asynchronous Transfer Mode                     |
|                |     (ATM)](#TelecomAsyncTransferMode)               |
|                |                                                     |
|                | -   [Broadband over Power                           |
|                |     Lines](#xxBroadbandOverPowerLines) (BPL)        |
|                |                                                     |
|                | -   [Digital Subscriber                             |
|                |     Line](#iadigitalsubscriberline) (DSL)           |
|                |                                                     |
|                | -   [DS-1](#TelecomDS1), DS-2, DS-3                 |
|                |                                                     |
|                | -   [Fiber optics](#TelecomFiberOptics)             |
|                |                                                     |
|                | -   [Frame Relay](#TelecomFrameRelay)               |
|                |                                                     |
|                | -   [Integrated Services Digital                    |
|                |     Network](#TelecomIntegratedServDigitalNetwork)  |
|                |     (ISDN, BRI, PRI)                                |
|                |                                                     |
|                | -   [OC-1](#TelecomOC1), OC-3, OC-12, OC-n          |
|                |                                                     |
|                | -   [Satellite service](#TelecomSatelliteService)   |
|                |                                                     |
|                | -   [Switched Multimegabit Data Service             |
|                |     (SMDS)](#TelecomSwitchedMultimegDataService)    |
|                |                                                     |
|                | -   [T-1](#TelecomT1), T-2, T-3, Fractional T-1     |
|                |                                                     |
|                | -   Wireless                                        |
|                |                                                     |
|                | Components required as an integral part of a        |
|                | digital transmission service are eligible for       |
|                | discount, such as:                                  |
|                |                                                     |
|                | -   costs of a [permanent virtual circuit           |
|                |     (PVC)](#TelecomPermanentVirtualCircuit)         |
|                |                                                     |
|                | -   costs of [trunk lines](#TelecomTrunk)           |
|                |                                                     |
|                | -   reasonable installation costs                   |
|                |                                                     |
|                | The telecommunications component of:                |
|                |                                                     |
|                | -   a [[]{#aattDigitalTransmissionServicesdistance  |
|                |     .anchor}distance                                |
|                |     learning](#TelecomDistanceLearning) capability, |
|                |                                                     |
|                | -   [video service](#TelecomVideoServices), or      |
|                |                                                     |
|                | > [interactive                                      |
|                | > television](#TelecomInteractiveTelevision) is     |
|                | > eligible for discount.                            |
+----------------+-----------------------------------------------------+
| []{#aattPaging | [Paging services](#telecompaging) are eligible when |
| .anchor}Paging | integral, immediate, and proximate to the education |
|                | of students. Services occurring at eligible         |
|                | locations are presumed to meet this standard, as    |
|                | well as, for example, paging services used by a bus |
|                | driver delivering students to school, a library     |
|                | staff member in a mobile van, and teachers on field |
|                | trips.                                              |
+----------------+-----------------------------------------------------+
| []{#aattTe     | "Telephone Service" refers to communication that    |
| lephoneService | takes place using the public switched telephone     |
| .an            | network. Costs to subscribe to a telephone service  |
| chor}Telephone | are generally eligible for discount. The following  |
| Service        | telephone services are "basic" for purposes of the  |
|                | schools and libraries program and do not require a  |
|                | technology plan:                                    |
|                |                                                     |
|                | -   [800 service](#Telecom800Service)               |
|                |                                                     |
|                | -   [Centrex](#TelecomCentrex)                      |
|                |                                                     |
|                | -   [Local phone                                    |
|                |     service](#TelecomLocalPhoneService)             |
|                |                                                     |
|                | -   [Long distance telephone                        |
|                |     service](#TelecomLongDistanceTelephoneService)  |
|                |                                                     |
|                | -   [POTS](#TelecomPOTS) ("Plain Old Telephone      |
|                |     Service")                                       |
|                |                                                     |
|                | -   [Radio loop](#TelecomRadioLoop)                 |
|                |                                                     |
|                | -   [Wireless telephone                             |
|                |     services](#WirelessTelephoneServices), *e.g.*,  |
|                |     [cellular service](#TelecomCellular) and        |
|                |     Personal Communications Services (PCS)          |
|                |                                                     |
|                | -   Shared telephone service (only that portion of  |
|                |     the                                             |
+----------------+-----------------------------------------------------+
|                | > shared service relating to the eligible use and   |
|                | > location is eligible)                             |
|                |                                                     |
|                | -   Telecommunications services and voice mail      |
|                |     services used to provide a homework hotline     |
|                |     service are eligible. For example, a toll-free  |
|                |     telephone number for students to contact school |
|                |     regarding questions about homework              |
|                |                                                     |
|                | Various payment options may be used with these      |
|                | eligible services, and phone bills may include      |
|                | billing terms such as [flat                         |
|                | rate](#TelecomFlatRate), [local measured            |
|                | service](#TelecomLocalMeasuredService), and         |
|                | [message rate service](#TelecomMessageRageService). |
|                | [Phone calling cards](#TelecomPhoneCallingCards)    |
|                | may be used if they are used for an educational     |
|                | purpose.                                            |
|                |                                                     |
|                | Service to an eligible location for educational or  |
|                | library purposes can provide voice communication,   |
|                | fax connections, modem connections, [911/E911       |
|                | trunks/lines](#Telecom911E911TrunksLiines) or an    |
|                | [alarm telephone line](#TelecomAlarmTelephoneLine). |
+----------------+-----------------------------------------------------+
| []{#aattTelep  | Telephone features indicated in this section are    |
| honeComponents | eligible for discount if they are a component part  |
| .an            | of a telephone service. Generally, this requirement |
| chor}Telephone | means that these charges will appear on the same    |
| Service        | bill as the telephone service itself.               |
| Components     |                                                     |
|                | -   [900/976 call                                   |
|                |     blocking](#Telecom900976CallBlocking)           |
|                |                                                     |
|                | -   [Custom calling                                 |
|                |     services](#TelecomCustomCallingServices)        |
|                |                                                     |
|                | -   [Direct Inward Dialing                          |
|                |     (DID)](#TelecomDirectInwardDialing)             |
|                |                                                     |
|                | -   [Directory assistance                           |
|                |     charges](#TelecomDirectoryAssistance)           |
|                |                                                     |
|                | -   [Inside wire maintenance                        |
|                |     plan](#TelecomInsideWireMaintPlan). An inside   |
|                |     wire maintenance plan is eligible as a          |
|                |     component part of a telephone service only if   |
|                |     charges are minimal.                            |
|                |                                                     |
|                | -   Installation charges---see the entry for        |
|                |     "[Installation and                              |
|                |     Configuration](#InstallationandConfiguration)"  |
|                |     in the Miscellaneous section                    |
|                |                                                     |
|                | -   [Network access                                 |
|                |     register](#TelecomNetworkAccessRegister)        |
|                |     charges                                         |
|                |                                                     |
|                | -   [PIC change charge](#TelecomPICChangeCharge)    |
+----------------+-----------------------------------------------------+
| []{#aat        | The telecommunications component of voice or video  |
| tOtherEligible | [conferencing                                       |
| .anchor}Other  | services](#TelecomConferencingServices) that        |
| Eligible       | provide a means for multiple users to participate   |
| Tele           | in group discussions can be eligible if the         |
| communica­tions | services are limited only to eligible educational   |
| Services       | or library purposes or if an auditable monitoring   |
|                | system is in place that provides a way to allocate  |
|                | between eligible and ineligible uses.               |
|                |                                                     |
|                | Maintenance and technical support appropriate to    |
|                | maintain reliable operation is eligible for         |
|                | discount when provided as a component of an         |
|                | eligible telecommunications service.                |
|                |                                                     |
|                | Please see the [Miscellaneous](#xxMiscellaneous)    |
|                | section of this document for additional entries     |
|                | applicable to Telecommunications Services, such as  |
|                | charges for installation and configuration.         |
+----------------+-----------------------------------------------------+
| Ineligible for | The following services are **NOT ELIGIBLE** for     |
| E-rate Funding | discount:                                           |
| as             |                                                     |
| Tele           | -   [900 /976 charges](#Telecom900976Charges)       |
| communica­tions |                                                     |
| Services       | -   [Dark fiber](#darkfiber) service                |
|                |                                                     |
| []{#aattinel   | -   [Direct Broadcast                               |
| igibleservices |     Satellite](#TelecomDirectBroadcastSatellite)    |
| .anchor}*(Not  |     and other services that provide broadcast       |
| Eligible)*     |     content or cable television                     |
|                |                                                     |
|                | -   [Directory                                      |
|                |     advertising](#TelecomDirectoryAdvertising)      |
|                |                                                     |
|                | -   Extra costs for directory listings              |
|                |                                                     |
|                | -   [Payphone telephone                             |
|                |     service](#TelecomPayphoneTelephoneService)      |
|                |                                                     |
|                | -   [Reverse directory                              |
|                |     assistance](#TelecomReverseDirectoryAssistance) |
|                |                                                     |
|                | -   [Non-telecommunications components]{.underline} |
|                |     of a distance learning service, video service,  |
|                |     or interactive television service, such as a    |
|                |     scheduling service or services for creation,    |
|                |     maintenance, and storage of content             |
|                |                                                     |
|                | -   [Internet2]{.underline} membership dues         |
|                |                                                     |
|                | -   [Residential telephone                          |
|                |     service](#telecomresidentialtelephoneservice)   |
|                |     is not eligible except in cases where state or  |
|                |     local law or tariffs allow a school or library  |
|                |     to receive local service at the residential     |
|                |     rates                                           |
|                |                                                     |
|                | -   Charges for creation, configuration, or         |
|                |     maintenance of content                          |
|                |                                                     |
|                | -   Services that go beyond a telecommunications    |
|                |     service, such as monitoring services for 911,   |
|                |     E911, or an alarm telephone line                |
|                |                                                     |
|                | -   Services that connect to a residential facility |
|                |     or home                                         |
|                |                                                     |
|                | -   Services that provide voice, video, or data     |
|                |     connectivity exclusively within school or       |
|                |     library grounds are not eligible for funding as |
|                |     Telecommunications Services but may be eligible |
|                |     as Internal Connections                         |
|                |                                                     |
|                | -   Services to ineligible locations, such as       |
|                |     telephone service to residential facilities     |
|                |                                                     |
|                | Please see the [Miscellaneous](#xxMiscellaneous)    |
|                | section of this document for additional entries     |
|                | applicable to Telecommunications Services. For      |
|                | example, finance charges and termination charges    |
|                | are not eligible.                                   |
+----------------+-----------------------------------------------------+

+----------------+-----------------------------------------------------+
| []{#xx         |                                                     |
| InternetAccess |                                                     |
| .anc           |                                                     |
| hor}**Internet |                                                     |
| Access**       |                                                     |
+----------------+-----------------------------------------------------+
| >              |                                                     |
|  **Eligibility |                                                     |
| > Requirements |                                                     |
| > for All      |                                                     |
| > Internet     |                                                     |
| > Access       |                                                     |
| > Services:**  |                                                     |
| >              |                                                     |
| > Internet     |                                                     |
| > access is an |                                                     |
| > information  |                                                     |
| > service.     |                                                     |
| > Briefly, an  |                                                     |
| > information  |                                                     |
| > service is   |                                                     |
| > "the         |                                                     |
| > offering of  |                                                     |
| > a capability |                                                     |
| > for          |                                                     |
| > generating,  |                                                     |
| > acquiring,   |                                                     |
| > storing,     |                                                     |
| >              |                                                     |
|  transforming, |                                                     |
| > processing,  |                                                     |
| > retrieving,  |                                                     |
| > utilizing,   |                                                     |
| > or making    |                                                     |
| > available    |                                                     |
| > information  |                                                     |
| > via          |                                                     |
| > telecommu    |                                                     |
| nications...." |                                                     |
| > \[47 U.S.C.  |                                                     |
| > 153(20)\].   |                                                     |
| >              |                                                     |
| > Support in   |                                                     |
| > this funding |                                                     |
| > category is  |                                                     |
| > only         |                                                     |
| > available    |                                                     |
| > for basic    |                                                     |
| > conduit      |                                                     |
| > access to    |                                                     |
| > the Internet |                                                     |
| > or for       |                                                     |
| > services     |                                                     |
| > that are an  |                                                     |
| > integral     |                                                     |
| > component    |                                                     |
| > part of      |                                                     |
| > basic        |                                                     |
| > conduit      |                                                     |
| > access.      |                                                     |
| > Support in   |                                                     |
| > this         |                                                     |
| > category of  |                                                     |
| > service is   |                                                     |
| > not          |                                                     |
| > available    |                                                     |
| > for content, |                                                     |
| > equipment    |                                                     |
| > purchases by |                                                     |
| > applicants,  |                                                     |
| > or services  |                                                     |
| > beyond basic |                                                     |
| > conduit      |                                                     |
| > access to    |                                                     |
| > the          |                                                     |
| > Internet.    |                                                     |
| >              |                                                     |
| > To qualify   |                                                     |
| > as Internet  |                                                     |
| > access, all  |                                                     |
| > services     |                                                     |
| > must reach   |                                                     |
| > the boundary |                                                     |
| > of public    |                                                     |
| > Internet     |                                                     |
| > space.       |                                                     |
| >              |                                                     |
| > Service      |                                                     |
| > providers    |                                                     |
| > for Internet |                                                     |
| > access need  |                                                     |
| > not be       |                                                     |
| > tele         |                                                     |
| communications |                                                     |
| > carriers.    |                                                     |
+----------------+-----------------------------------------------------+
| **Function**   | **Description**                                     |
+----------------+-----------------------------------------------------+
| Distance       | The basic conduit access to the Internet may be     |
| Learning and   | used to access Internet based distance learning and |
| Video          | video conferencing services. However, the charges   |
| Conferencing   | for web meetings or online collaboration solutions  |
|                | for the provision of distance learning or video     |
|                | conferencing charges (e.g. web meetings or online   |
|                | collaboration solutions) are NOT Eligible for       |
|                | discount.                                           |
|                |                                                     |
|                | A point-to-point connection (e.g. ISDN line) for    |
|                | [distance                                           |
|                | learning](#aattDigitalTransmissionServicesdistance) |
|                | or video conferencing is NOT eligible as Internet   |
|                | Access and may only be provided by eligible         |
|                | telecommunication carriers.                         |
|                |                                                     |
|                | Videoconferencing components at customer sites may  |
|                | be eligible as Internal Connections. See the Video  |
|                | Components entry in the Internal Connections        |
|                | section of this Eligible Services List.             |
+----------------+-----------------------------------------------------+
| []{#Interne    | Internet-based [e-mail service](#IAEmailService) is |
| tEmailServices | eligible. Such a service is often included in the   |
| .anchor}E-mail | cost of basic conduit access to the Internet or may |
| Service        | be provided at a separate cost, either as a fixed   |
|                | charge and/or on a per-user or other basis.         |
|                |                                                     |
|                | Some e-mail services may include substantial        |
|                | ineligible features, such as collaboration tools,   |
|                | and services to ineligible users. Funding is        |
|                | limited strictly to the eligible e-mail portion.    |
|                | Any [cost allocation](#xxAddlRefInfoCostAlloc) must |
|                | be based on tangible information that provides a    |
|                | reasonable and appropriate delineation between the  |
|                | eligible and ineligible components.                 |
+----------------+-----------------------------------------------------+
| []{#Internet   | Basic conduit access to the Internet is eligible    |
| InternetAccess | regardless of technology platform. Access           |
| .a             | technologies include but are not limited to:        |
| nchor}Internet |                                                     |
| Access         | -   [Broadband over Power                           |
|                |     Lines](#xxBroadbandOverPowerLines)              |
|                |     (BPL)-enabled Internet access service           |
|                |                                                     |
|                | ```{=html}                                          |
|                | <!-- -->                                            |
|                | ```                                                 |
|                | -   [Cable Modem](#CableModem)                      |
|                |                                                     |
|                | -   [Digital Subscriber Line                        |
|                |     (DSL)](#iadigitalsubscriberline)                |
|                |                                                     |
|                | -   Telephone dial-up                               |
|                |                                                     |
|                | -   [T-1](#TelecomT1) lines                         |
|                |                                                     |
|                | -   Wireless                                        |
|                |                                                     |
|                | Eligible Internet access may include features       |
|                | typically provided for adequate functionality and   |
|                | performance when provided as a standard component   |
|                | of a vendor's Internet access service. Such         |
|                | features may include [Domain Name Service           |
|                | (DNS)](#DNS), [Dynamic Host Configuration Protocol  |
|                | (DHCP)](#dhcp), and [firewall](#Firewall)           |
|                | protection against unauthorized access.             |
|                |                                                     |
|                | A wireless Internet access service is eligible      |
|                | under the same provisions as wired access to the    |
|                | Internet.                                           |
|                |                                                     |
|                | Wide Area Network facilities can be eligible for    |
|                | funding as a part of Internet access if the service |
|                | is limited to basic conduit access to the Internet  |
|                | and the offering is the most cost-effective means   |
|                | of accessing the Internet.                          |
|                |                                                     |
|                | [GSP (Global Service Provider) fees](#IAGSPFees)    |
|                | necessary to obtain Internet access are eligible.   |
|                |                                                     |
|                | A wireless Internet access service designed for     |
|                | portable electronic devices is eligible to be       |
|                | funded if used for educational purposes.            |
+----------------+-----------------------------------------------------+
| []{#Inte       | A [web hosting](#IAWebHosting) service that         |
| rnetWebHosting | provides a means for a school or library to display |
| .anchor}Web    | content on the Internet is eligible.                |
| Hosting        |                                                     |
|                | [Domain name registration](#IADomainNameReg)        |
|                | necessary for the creation of a school or library   |
|                | website is eligible for discount.                   |
|                |                                                     |
|                | Funding is limited strictly to the following        |
|                | eligible web hosting functions:                     |
|                |                                                     |
|                | -   Provision of web site traffic (bandwidth)       |
|                |                                                     |
|                | -   Provision of disk space for storing applicant   |
|                |     provided content                                |
|                |                                                     |
|                | -   Provision of File Transfer Protocol (FTP)       |
|                |     transfer or a Web interface to upload files     |
|                |                                                     |
|                | Some web hosting services may include ineligible    |
|                | features, such as software applications, end-user   |
|                | file storage and content editing features. Funding  |
|                | will not be provided for such features. Any [cost   |
|                | allocation](#xxAddlRefInfoCostAlloc) must be based  |
|                | on tangible information that provides a reasonable  |
|                | and appropriate delineation between the eligible    |
|                | and ineligible components.                          |
+----------------+-----------------------------------------------------+
| Other Eligible | Maintenance and technical support appropriate to    |
| Internet       | maintain reliable operation is eligible for         |
| Access         | discount when provided as a component of an         |
| Services       | eligible Internet access service.                   |
|                |                                                     |
|                | Please see the [Miscellaneous](#xxMiscellaneous)    |
|                | section of this document for additional entries     |
|                | applicable to Internet access, such as charges for  |
|                | installation and configuration.                     |
+----------------+-----------------------------------------------------+
| []             | The following services are **NOT ELIGIBLE** for     |
| {#InternetInel | discount:                                           |
| igibleServices |                                                     |
| .anc           | -   [Internet content](#IAInternetContent) or       |
| hor}Ineligible |     charges for the creation or display of          |
| for E-rate     |     information. Internet access that provides      |
| Funding as     |     features or content that go beyond basic        |
| Internet       |     conduit access to the Internet is not eligible  |
| Access         |     for funding. (E-mail service and e-mail account |
| Services       |     fees, however, are not considered Internet      |
|                |     content. Applicants may accept an Internet      |
| *(Not          |     Access service with minimal content included if |
| Eligible)*     |     the content meets the limitations for Ancillary |
|                |     Use. *See* Special Eligibility Conditions below |
|                |     for Ancillary Use.)                             |
|                |                                                     |
|                | -   Costs attributable to the creation or           |
|                |     modification of information, such as a [web     |
|                |     site creation fee](#IAWebSiteCreationFee) or    |
|                |     content maintenance fee                         |
|                |                                                     |
|                | -   Charges to access Internet content or           |
|                |     limited-access information                      |
|                |                                                     |
|                | -   Charges for distance learning or video          |
|                |     conferencing utilities such as web meetings or  |
|                |     online collaboration solutions                  |
|                |                                                     |
|                | -   Software, services, or systems used to create   |
|                |     or edit Internet content                        |
|                |                                                     |
|                | -   [Internet2](#IAInternet2) fees                  |
|                |                                                     |
|                | -   [Dark fiber](#darkfiber) service                |
|                |                                                     |
|                | -   Training in the use of the Internet             |
|                |                                                     |
|                | -   Costs for training provided via the Internet    |
|                |                                                     |
|                | -   Services that go beyond basic conduit access to |
|                |     the Internet                                    |
|                |                                                     |
|                | ```{=html}                                          |
|                | <!-- -->                                            |
|                | ```                                                 |
|                | -   Point-to-point connectivity of data, video, or  |
|                |     voice applications that are to be provided only |
|                |     by eligible telecommunications carriers         |
|                |                                                     |
|                | -   Specialized services that go beyond basic       |
|                |     conduit access to the Internet, such as Virtual |
|                |     Private Network services                        |
|                |                                                     |
|                | -   Web site creation fee                           |
|                |                                                     |
|                | -   Electronic library/on-line public access and    |
|                |     associated software                             |
|                |                                                     |
|                | Separate pricing for the following components when  |
|                | not included in the standard configuration of an    |
|                | Internet access service is **NOT ELIGIBLE**:        |
|                |                                                     |
|                | -   [Caching service](#iacachingservice)            |
|                |                                                     |
|                | -   Content [filtering                              |
|                |     service](#IAFilteringService)                   |
|                |                                                     |
|                | -   [Web Casting](#IAWebCasting)                    |
|                |                                                     |
|                | Please see the [Miscellaneous](#xxMiscellaneous)    |
|                | section of this document for additional entries     |
|                | applicable to Internet access. For example, finance |
|                | charges and termination charges are not eligible.   |
+----------------+-----------------------------------------------------+

+----------------+-----------------------------------------------------+
| []{#xxInter    |                                                     |
| nalConnections |                                                     |
| .anc           |                                                     |
| hor}**Internal |                                                     |
| Connections**  |                                                     |
+----------------+-----------------------------------------------------+
| >              |                                                     |
|  **Eligibility |                                                     |
| > Requirements |                                                     |
| > for All      |                                                     |
| > Internal     |                                                     |
| >              |                                                     |
| Connections:** |                                                     |
| >              |                                                     |
| > Internal     |                                                     |
| > Connections  |                                                     |
| > are          |                                                     |
| > components   |                                                     |
| > located at   |                                                     |
| > the          |                                                     |
| > applicant    |                                                     |
| > site that    |                                                     |
| > are          |                                                     |
| > necessary to |                                                     |
| > transport    |                                                     |
| > information  |                                                     |
| > to           |                                                     |
| > classrooms,  |                                                     |
| > publicly     |                                                     |
| > accessible   |                                                     |
| > rooms of a   |                                                     |
| > library, and |                                                     |
| > to eligible  |                                                     |
| >              |                                                     |
| administrative |                                                     |
| > areas or     |                                                     |
| > buildings.   |                                                     |
| > Internal     |                                                     |
| > Connections  |                                                     |
| > include      |                                                     |
| > connections  |                                                     |
| > within,      |                                                     |
| > between or   |                                                     |
| > among        |                                                     |
| >              |                                                     |
|  instructional |                                                     |
| > buildings    |                                                     |
| > that         |                                                     |
| > comprise a   |                                                     |
| > school       |                                                     |
| > campus or    |                                                     |
| > library      |                                                     |
| > branch, but  |                                                     |
| > do not       |                                                     |
| > include      |                                                     |
| > services     |                                                     |
| > that extend  |                                                     |
| > beyond the   |                                                     |
| > school       |                                                     |
| > campus or    |                                                     |
| > library      |                                                     |
| > branch.      |                                                     |
| >              |                                                     |
| > Components   |                                                     |
| > at the       |                                                     |
| > applicant    |                                                     |
| > site are     |                                                     |
| > eligible     |                                                     |
| > only if they |                                                     |
| > are an       |                                                     |
| > essential    |                                                     |
| > element in   |                                                     |
| > the          |                                                     |
| > transmission |                                                     |
| > of           |                                                     |
| > information  |                                                     |
| > within the   |                                                     |
| > school or    |                                                     |
| > library. The |                                                     |
| > components   |                                                     |
| > must be      |                                                     |
| > necessary to |                                                     |
| > transport    |                                                     |
| > information  |                                                     |
| > all the way  |                                                     |
| > to           |                                                     |
| > individual   |                                                     |
| > classrooms   |                                                     |
| > or public    |                                                     |
| > areas of a   |                                                     |
| > library.     |                                                     |
| >              |                                                     |
| > Internal     |                                                     |
| > Connections  |                                                     |
| > do not       |                                                     |
| > include      |                                                     |
| > services     |                                                     |
| > that extend  |                                                     |
| > across a     |                                                     |
| > public       |                                                     |
| > right-of-way |                                                     |
| > beyond the   |                                                     |
| > school or    |                                                     |
| > library      |                                                     |
| > facility.    |                                                     |
| >              |                                                     |
| > Funding for  |                                                     |
| > Internal     |                                                     |
| > Connections  |                                                     |
| > is subject   |                                                     |
| > to the       |                                                     |
| > provisions   |                                                     |
| > of the       |                                                     |
| >              |                                                     |
|  "[Two-in-Five |                                                     |
| > Rule](       |                                                     |
| #xxAddlRefInfo |                                                     |
| 2OutOf5Rule)." |                                                     |
+----------------+-----------------------------------------------------+
| **Function**   | **Description**                                     |
+----------------+-----------------------------------------------------+
| []{#aaCab      | [Cabling](#Cabling), [connectors](#Connector), and  |
| lingConnectors | related components used for eligible voice, video,  |
| .a             | and data transmission within an eligible location   |
| nchor}Cabling/ | are eligible for discount. Eligible components      |
| Connectors     | include:                                            |
|                |                                                     |
|                | -   Cable (*e.g.*, copper, fiber, coax, twisted     |
|                |     pair)                                           |
|                |                                                     |
|                | -   Connectors and couplers                         |
|                |                                                     |
|                | -   Jacks, panels, [faceplates](#Faceplate) and     |
|                |     [wire managers](#WireManager)                   |
|                |                                                     |
|                | -   [Conduit and raceway](#ConduitRaceway)          |
|                |                                                     |
|                | -   Other cabling components necessary to transport |
|                |     information all the way to individual           |
|                |     classrooms or public areas of a library.        |
|                |                                                     |
|                | [Consumable components](#Consumables) are eligible  |
|                | only when included as part of the original          |
|                | installation of eligible components.                |
|                |                                                     |
|                | [Eligibility limitations]{.underline}               |
|                |                                                     |
|                | If cabling or cabling components are used for both  |
|                | eligible and ineligible purposes, the cost of the   |
|                | ineligible portion must be [cost                    |
|                | allocated](#xxAddlRefInfoCostAlloc).                |
+----------------+-----------------------------------------------------+
| []{#aaCircuitC | [Circuit cards](#CircuitCard) and related           |
| ardsComponents | components, such as [memory modules/Random Access   |
| .              | Memory (RAM)](#MemoryModuleRandomAccessMemory) are  |
| anchor}Circuit | eligible if they are necessary for adequate         |
| Cards/         | performance of an eligible component, such as an    |
| Components     | eligible PBX, router, or server.                    |
|                |                                                     |
|                | [Network interface cards                            |
|                | (NICs)](#NetworkInterfaceCard) that are separately  |
|                | priced or used in eligible equipment are eligible.  |
|                |                                                     |
|                | Processors and a [processor terminator              |
|                | card](#ProcessorTerminatorCard) are eligible if     |
|                | used in an eligible component.                      |
|                |                                                     |
|                | [Phone modems](#PhoneModem) can be eligible if used |
|                | with an eligible server or other eligible device    |
|                | for providing remote dial-in network access, if the |
|                | remote access is limited to connections from        |
|                | eligible locations.                                 |
+----------------+-----------------------------------------------------+
| []{#aaDa       | Components used to distribute information from      |
| taDistribution | telecommunication or Internet access facilities all |
| .anchor}Data   | the way to individual classrooms or public areas of |
| Distribution   | a library are eligible.                             |
|                |                                                     |
|                | Such components may include:                        |
|                |                                                     |
|                | -   [Access Point](#AccessPoint) used in a LAN      |
|                |     environment                                     |
|                |                                                     |
|                | -   [Hub](#Hub)                                     |
|                |                                                     |
|                | -   [Multiplexer](#Multiplexer) used as part of a   |
|                |     LAN                                             |
|                |                                                     |
|                | -   Network Switches are eligible for discount when |
|                |     used for an eligible purpose                    |
|                |                                                     |
|                | -   Routers are eligible for a discount when used   |
|                |     for an eligible purpose                         |
|                |                                                     |
|                | [Voice/Video over IP (VoIP)                         |
|                | components](#VoIPComponents) are eligible as        |
|                | Internal Connections.                               |
|                |                                                     |
|                | Components such as those indicated above are        |
|                | typically configured into a [local area             |
|                | network](#LocalAreaNetwork) or [wireless local area |
|                | network](#WirelessLocalAreaNetwork).                |
|                |                                                     |
|                | Some products may have modules or features that are |
|                | not eligible, (*e.g.*, content filtering, network   |
|                | management, and caching). If these ineligible       |
|                | components are available separately, or the         |
|                | applicant specifically seeks the ineligible         |
|                | functions, their cost must be subtracted from the   |
|                | amount eligible for discount.                       |
+----------------+-----------------------------------------------------+
| []{#aa         | Data protection components are used to ensure the   |
| DataProtection | continued operation of eligible equipment by        |
| .anchor}Data   | protecting equipment and computer files from        |
| Protection     | environmental or security hazards. The following    |
|                | components are eligible if used to provide basic    |
|                | and reasonable measures for data protection:        |
|                |                                                     |
|                | -   [Firewall](#Firewall)                           |
|                |                                                     |
|                | -   [Proxy Server](#ProxyServer)                    |
|                |                                                     |
|                | -   [Tape Backup](#TapeBackup) when used as part of |
|                |     an eligible server                              |
|                |                                                     |
|                | -   [Virtual Private Network (VPN)                  |
|                |     Components](#VirtualPrivateNetworkComponents)   |
|                |                                                     |
|                | -   Tape backup cartridge units are eligible when   |
|                |     used as part of an eligible server. A cartridge |
|                |     included with a tape backup may be provided as  |
|                |     an integral component of the backup unit, if    |
|                |     the cartridge is part of the standard product   |
|                |     configuration and provided at no additional     |
|                |     cost.                                           |
|                |                                                     |
|                | An [Uninterruptible Power Supply (UPS)/Battery      |
|                | Backup](#UPS) that protects eligible equipment is   |
|                | eligible as a data protection component, but no     |
|                | funding will be provided for UPS systems that can   |
|                | provide continued backup power for substantial      |
|                | periods in excess of that necessary for basic power |
|                | protection.                                         |
|                |                                                     |
|                | The following components used for the reliable      |
|                | operation of a UPS are eligible:                    |
|                |                                                     |
|                | -   [UPS Interface Expander](#UPSInterfaceExpander) |
|                |                                                     |
|                | -   [Relay I/O Module](#relayiomodule)              |
+----------------+-----------------------------------------------------+
| []{#           | Interfaces, gateways, and antennas represent        |
| aaInterfacesGa | miscellaneous components that are eligible when     |
| tewaysAntennas | used for an eligible purpose to transport           |
| .anch          | telecommunications or Internet access information   |
| or}Interfaces, | all the way to individual classrooms or public      |
| Gateways,      | areas of a library.                                 |
| Antennas       |                                                     |
|                | The following components are generally eligible:    |
|                |                                                     |
|                | -   [Bridge](#bridge)                               |
|                |                                                     |
|                | -   [Cable Modem](#CableModem) (but not for receipt |
|                |     of cable TV service; may also be leased as part |
|                |     of Internet access service)                     |
|                |                                                     |
|                | -   [Channel Service Unit/Data Service Unit         |
|                |     (CSU/DSU)](#CSUDSU) (may also be leased as part |
|                |     of Priority One service)                        |
|                |                                                     |
|                | -   [Copper-to-Fiber (TX-to-FX)                     |
|                |     converter](#CoppertoFiberConverter)             |
|                |                                                     |
|                | -   [FRAD](#FRAD)                                   |
|                |                                                     |
|                | -   [Gateway](#Gateway)                             |
|                |                                                     |
|                | -   [Interface/Edge Device](#InterfaceEdgeDevice)   |
|                |                                                     |
|                | -   [Network Interface                              |
|                |     Device](#NetworkInterfaceDevice)                |
|                |                                                     |
|                | -   [Media Converter](#MediaConverter)              |
|                |                                                     |
|                | -   [Terminal Adapter](#TerminalAdapter)            |
|                |                                                     |
|                | -   [Transceiver](#Transceiver)                     |
|                |                                                     |
|                | -   [Voice/Fax network                              |
|                |     module](#VoiceFaxNetworkModule)                 |
|                |                                                     |
|                | [Eligibility limitations for antennas]{.underline}  |
|                |                                                     |
|                | [Antennas](#Antenna) and related components, such   |
|                | as [satellite dishes](#SatelliteDish) used for      |
|                | eligible purposes, are eligible for discount if     |
|                | they are priced separately on a contract or are     |
|                | sold separately. Antennas embedded in ineligible    |
|                | equipment such as computer workstations are not     |
|                | eligible.                                           |
|                |                                                     |
|                | Antennas and other components used for the receipt  |
|                | of over-the-air radio and television broadcast      |
|                | signals or for radio signals from cable television  |
|                | operators are not eligible.                         |
|                |                                                     |
|                | While an antenna [mast](#Mast) that supports        |
|                | eligible Internal Connections is eligible, large    |
|                | antenna towers are not eligible as Internal         |
|                | Connections.                                        |
+----------------+-----------------------------------------------------+
| []{#aaServers  | Computers used as [servers](#Server) or similar     |
| .              | centralized functions are eligible if the use is    |
| anchor}Servers | necessary to transport information all the way to   |
|                | individual classrooms or public areas of a library. |
|                |                                                     |
|                | A server can be eligible or not eligible, depending |
|                | on how it is used. An eligible server must serve as |
|                | a conduit for information rather than as a source   |
|                | for content. Servers typically provide multiple     |
|                | functions. If servers are used for both eligible    |
|                | and ineligible purposes, the cost of the ineligible |
|                | portion must be [cost                               |
|                | allocated](#xxAddlRefInfoCostAlloc). The following  |
|                | uses are eligible:                                  |
|                |                                                     |
|                | -   [Dynamic Host Configuration Protocol            |
|                |     (DHCP)](#dhcp)                                  |
|                |                                                     |
|                | -   [Domain Name Service (DNS)](#DNS)               |
|                |                                                     |
|                | -   [E-mail](#EmailSoftware)                        |
|                |                                                     |
|                | -   [Firewall](#Firewall) or [Proxy                 |
|                |     Server](#ProxyServer)                           |
|                |                                                     |
|                | The following servers are eligible only in certain  |
|                | cases:                                              |
|                |                                                     |
|                | > [Remote Access                                    |
|                | > Components](#RemoteAccessComponents)--- Eligible  |
|                | > if steps are taken to ensure that remote access   |
|                | > is limited to connections from eligible           |
|                | > locations. Remote access cannot be provided to    |
|                | > homes or other non-school or non-library sites.   |
|                | >                                                   |
|                | > [Terminal Server](#TerminalServer)--- Eligible to |
|                | > the extent that the use meets the other eligible  |
|                | > server types indicated in this section but not    |
|                | > eligible as a source for ineligible software      |
|                | > applications or other ineligible uses.            |
|                | >                                                   |
|                | > [Web Server](#WebServer)--- Eligible if used to   |
|                | > provide content to users of the Internet but not  |
|                | > eligible as a source for software applications,   |
|                | > database functions, or storage of end-user files. |
|                |                                                     |
|                | One [monitor](#Monitor) per eligible server or      |
|                | other eligible component requiring a visual display |
|                | is eligible for discount. However, special-purpose  |
|                | devices, such as large screen monitors, are not     |
|                | eligible.                                           |
|                |                                                     |
|                | A [KVM switch](#kvmswitch) ("keyboard-video-mouse"  |
|                | switch) is eligible if cost-effective in comparison |
|                | to the individual components that would otherwise   |
|                | be necessary.                                       |
+----------------+-----------------------------------------------------+
| []{#aaSoftware | Some types of computer [software](#Software) are    |
| .a             | eligible for discount.                              |
| nchor}Software |                                                     |
|                | [Operating system                                   |
|                | software](#OperatingSystemSoftware), such as        |
|                | network operating system software required to       |
|                | obtain operation of an eligible component, is       |
|                | eligible, including functionality provided with the |
|                | core operating system at no cost. Additional        |
|                | software products available separately that provide |
|                | optional operational features are not eligible for  |
|                | discount.                                           |
|                |                                                     |
|                | [E-mail](#EmailSoftware) software that is a         |
|                | server-based, shared product is eligible. If such a |
|                | software product provides substantial additional    |
|                | functionality that is not eligible, such as         |
|                | database, workflow, or groupware features, only the |
|                | e-mail portion of the product is eligible and the   |
|                | cost of the ineligible portion must be [cost        |
|                | allocated](#xxAddlRefInfoCostAlloc).                |
|                |                                                     |
|                | E-mail software or other eligible components that   |
|                | include content filtering as an integral component  |
|                | part are eligible, but a separately priced content  |
|                | filtering module or product is not eligible.        |
|                |                                                     |
|                | Software for a server-based, shared [voice          |
|                | mail](#voicemailcomponents) system is eligible.     |
|                |                                                     |
|                | [Client Access Licenses](#ClientAccessLicense) for  |
|                | eligible software products are eligible, but Client |
|                | Access Licenses for ineligible software products    |
|                | are not eligible.                                   |
+----------------+-----------------------------------------------------+
| []{#aa         | Storage devices provide electronic data storage on  |
| StorageDevices | magnetic or other media. Devices include [hard disk |
| .              | drives](#HardDiskDrive), CD ROM drives, DVD drives, |
| anchor}Storage | and floppy disk drives.                             |
| Devices        |                                                     |
|                | Storage products may be used to store the operating |
|                | system of an eligible product, such as a network    |
|                | server used for an eligible purpose. (See the entry |
|                | for [Servers](#aaServers) for further information.) |
|                | In addition, storage products may be used for       |
|                | eligible e-mail files.                              |
|                |                                                     |
|                | An eligible server or other eligible component that |
|                | provides a storage product such as a DVD drive as   |
|                | an integral component part at no additional cost is |
|                | eligible.                                           |
+----------------+-----------------------------------------------------+
| []{#aaTelep    | Centralized components that are an essential        |
| honeComponents | element in the transport of telephone services      |
| .an            | within a school or library are eligible. This       |
| chor}Telephone | includes:                                           |
| Components     |                                                     |
|                | -   [Private Branch Exchange                        |
|                |     (PBX)](#PrivateBranchExchange)                  |
|                |                                                     |
|                | -   [Key System (KSU)](#KeySystem)                  |
|                |                                                     |
|                | -   [Voice Mail Components](#voicemailcomponents)   |
|                |                                                     |
|                | -   [Wireless PBX Adjunct](#WirelessPBXAdjunct)     |
|                |                                                     |
|                | -   VoIP Telephony Equipment                        |
|                |                                                     |
|                | In addition, the following features are eligible:   |
|                |                                                     |
|                | -   [Automatic Route Selection (ARS)](#ARS)         |
|                |                                                     |
|                | -   [E911 Reader Board](#E911ReaderBoard)           |
|                |                                                     |
|                | -   [Voice Compression                              |
|                |     Module](#VoiceCompressionModule)                |
|                |                                                     |
|                | -   [Voice Interface Card](#VoiceInterfaceCard)     |
|                |                                                     |
|                | One [switchboard/attendant                          |
|                | console](#SwitchboardAttendantConsole) necessary    |
|                | for operation of each eligible PBX or eligible      |
|                | Centrex telephone service is eligible.              |
|                |                                                     |
|                | An intercom system that is an integral component of |
|                | a PBX or other eligible product can be included in  |
|                | the cost of the eligible component.                 |
+----------------+-----------------------------------------------------+
| []{#aaVideo    | Centralized [video components](#VideoEquipment)     |
| .anchor}Video  | necessary to transport information all the way to   |
| Components     | individual classrooms or public areas of a library  |
|                | are eligible. This includes:                        |
|                |                                                     |
|                | -   [CODEC / video encoder](#CODECVideoEncoder)     |
|                |                                                     |
|                | -   [Master Control Unit](#MasterControlUnit)       |
|                |                                                     |
|                | -   [Multipoint Control                             |
|                |     Unit](#MultipointControlUnit)                   |
|                |                                                     |
|                | -   [PVBX](#PVBX)                                   |
|                |                                                     |
|                | -   [Video Amplifier](#VideoAmplifier)              |
|                |                                                     |
|                | -   [Video Channel                                  |
|                |     Modulator](#VideoChannelModulator)              |
|                |                                                     |
|                | -   Enhanced Multimedia Interface                   |
|                |                                                     |
|                | Equipment that is used to control the programming,  |
|                | distribution, and selection of video content can be |
|                | eligible if used in the transport of information to |
|                | individual classrooms or public areas of a library, |
|                | however such components are not eligible if used in |
|                | end-user equipment and/or are operated directly by  |
|                | end-users.                                          |
+----------------+-----------------------------------------------------+
| [              | [Documentation](#Documentation) in hard copy or     |
| ]{#aaOtherElig | electronic form is eligible for discount if it is   |
| ibleComponents | basic and is provided as part of the purchase of    |
| .anchor}Other  | eligible components.                                |
| Eligible       |                                                     |
| Internal       | [Racks and cabinets](#RacksCabinets) are eligible   |
| Connections    | only to the extent that the components they contain |
| Components     | are eligible. A surge protector provided as an      |
|                | integral component of a rack or cabinet without     |
|                | separately identifiable cost can be included in the |
|                | cost of the rack or cabinet, but a                  |
|                | separately-priced surge protector is not eligible.  |
|                |                                                     |
|                | [System improvements and                            |
|                | upgrades](#SystemImprovements) to eligible          |
|                | components are eligible for discount. Memory        |
|                | upgrades, for example, to eligible servers are      |
|                | eligible, but memory upgrades would not be eligible |
|                | in end-user workstations.                           |
|                |                                                     |
|                | Please see the [Miscellaneous](#xxMiscellaneous)    |
|                | section of this document for additional entries     |
|                | applicable to Internal Connections, such as charges |
|                | for installation and configuration.                 |
+----------------+-----------------------------------------------------+
| []{#aaInelig   | Products and services are only eligible as Internal |
| ibleComponents | Connections if they are an essential element in the |
| .anc           | transmission of information within the school or    |
| hor}Ineligible | library.                                            |
| Internal       |                                                     |
| Connections    | The following components are **NOT ELIGIBLE:**      |
| Components     |                                                     |
|                | -   [Asbestos removal](#AsbestosRemoval)            |
| *(Not          |                                                     |
| Eligible)*     | -   [Broadcast and cable television                 |
|                |     equipment](#BroadcastCableEquip)                |
|                |                                                     |
|                | -   [Electrical system                              |
|                |     upgrades](#ElectricalSystemUpgrades)            |
|                |                                                     |
|                | -   Multimedia content, such as encyclopedias on CD |
|                |     ROM, video information, etc., also including    |
|                |     [multimedia kits](#MultimediaKit)               |
|                |                                                     |
|                | -   [Intercom](#Intercom) and [public address (PA)  |
|                |     system](#PublicAddressSystem)                   |
|                |                                                     |
|                | -   [Spare parts](#SpareParts)                      |
+----------------+-----------------------------------------------------+
|                | -   External [speakers](#Speakers) (except when     |
|                |     provided at no cost as an integral part of an   |
|                |     eligible component)                             |
|                |                                                     |
|                | -   [Test Equipment](#TestEquipment)                |
|                |                                                     |
|                | -   [Consumable Kits]{.underline} which contain     |
|                |     installation tools                              |
|                |                                                     |
|                | -   Wiring and components providing electrical      |
|                |     service or for radio or television broadcast or |
|                |     cable services                                  |
|                |                                                     |
|                | -   [Network interface cards]{.underline} that are  |
|                |     embedded in ineligible equipment (such as       |
|                |     end-user equipment) or included in the pricing  |
|                |     for ineligible equipment                        |
|                |                                                     |
|                | -   [Phone modems]{.underline} that are provided in |
|                |     or with end-user equipment, or used to provide  |
|                |     dial-in access from ineligible locations such   |
|                |     as homes or other non-school or non-library     |
|                |     sites                                           |
|                |                                                     |
|                | ```{=html}                                          |
|                | <!-- -->                                            |
|                | ```                                                 |
|                | -   [Lightning Arrestor](#LightningArrestor)        |
|                |                                                     |
|                | -   [Surge Protector](#SurgeProtector)              |
|                |                                                     |
|                | -   [Power Strips]{.underline}                      |
|                |                                                     |
|                | -   [Disaster Recovery](#DisasterRecovery)          |
|                |                                                     |
|                | -   [Environmental Monitoring                       |
|                |     components](#EnvironmentalMonitoringComponents) |
|                |                                                     |
|                | ```{=html}                                          |
|                | <!-- -->                                            |
|                | ```                                                 |
|                | -   Components that are installed in standby mode,  |
|                |     redundant, not active and online, or otherwise  |
|                |     not an essential element in the transmission of |
|                |     information within the school or library        |
|                |                                                     |
|                | [Ineligible Servers]{.underline}:                   |
|                |                                                     |
|                | -   Storage of application software, databases      |
|                |     accessed by end users, or end-user files other  |
|                |     than e-mail files                               |
|                |                                                     |
|                | -   End-user [personal                              |
|                |     computers/workstations](#PersonalComputer),     |
|                |     even if the device also provides server         |
|                |     functionality                                   |
|                |                                                     |
|                | -   [C]{.underline}[aching](#CachingComponents)     |
|                |     server and print server. (However, caching and  |
|                |     print server features provided by the core      |
|                |     network operating system may be utilized if the |
|                |     principal function of the server is for other   |
|                |     purposes that are eligible).                    |
|                |                                                     |
|                | -   [Laptop/notebook                                |
|                |     computer](#LaptopNotebookComputer) (presumed to |
|                |     not be eligible because a laptop is typically   |
|                |     used as an end user workstation).               |
|                |                                                     |
|                | [Ineligible Software]{.underline}:                  |
|                |                                                     |
|                | -   All end-user software                           |
|                |                                                     |
|                | -   [Application Software](#ApplicationSoftware)    |
|                |     other than server-based, shared e-mail          |
|                |                                                     |
|                | -   Developmental software                          |
|                |                                                     |
|                | -   [Network management](#NetworkManagement)        |
|                |     software                                        |
|                |                                                     |
|                | -   Operating system software for end-user          |
|                |     computers                                       |
|                |                                                     |
|                | -   Security software                               |
|                |                                                     |
|                | ```{=html}                                          |
|                | <!-- -->                                            |
|                | ```                                                 |
|                | -   Utility software, such as anti-virus software   |
|                |                                                     |
|                | [Ineligible Storage]{.underline}:                   |
|                |                                                     |
|                | -   Devices used to supplement storage requirements |
|                |     of                                              |
+----------------+-----------------------------------------------------+
|                | > personal computers on a network. For example,     |
|                | > storage devices are not eligible if used to store |
|                | > the following information: end-user files other   |
|                | > than e-mail files; application software; other    |
|                | > ineligible software; archival information;        |
|                | > [caching](#CachingComponents) information         |
|                |                                                     |
|                | -   Storage devices in end-user components, such as |
|                |     end-user computer workstations                  |
|                |                                                     |
|                | -   Consumable [storage media](#StorageMedia), such |
|                |     as floppy disks, recordable CD ROM media, and   |
|                |     [cartridge magnetic                             |
|                |     tape](#CartridgeMagneticTape)                   |
|                |                                                     |
|                | [Ineligible Data Protection                         |
|                | Components]{.underline}:                            |
|                |                                                     |
|                | -   Tape backup cartridge units when part of a PC   |
|                |     or workstation                                  |
|                |                                                     |
|                | -   Cost of purchasing additional or separate tapes |
|                |                                                     |
|                | [Ineligible Telephone Components]{.underline}:      |
|                |                                                     |
|                | -   [Automatic Call Distribution System             |
|                |     (ACD)](#ACD)                                    |
|                |                                                     |
|                | ```{=html}                                          |
|                | <!-- -->                                            |
|                | ```                                                 |
|                | -   [Call Accounting System](#CallAccountingSystem) |
|                |                                                     |
|                | -   [Call Sequencer](#CallSequencer)                |
|                |                                                     |
|                | -   [Homework Hotline                               |
|                |     Equipment](#HomeworkHotlineEquipment)           |
|                |                                                     |
|                | -   [Station Message Detail Recording               |
|                |     (SMDR)](#StationMessageDetailRecording)         |
|                |                                                     |
|                | -   An [intercom](#Intercom) or [public             |
|                |     address](#PublicAddressSystem) system           |
|                |                                                     |
|                | [Ineligible End-user Equipment]{.underline}:        |
|                |                                                     |
|                | -   [Computer workstations](#PersonalComputer)      |
|                |                                                     |
|                | -   End-user telephone sets                         |
|                |                                                     |
|                | -   [Fax machine](#FaxMachine)                      |
|                |                                                     |
|                | -   Cameras                                         |
|                |                                                     |
|                | -   Microphones                                     |
|                |                                                     |
|                | -   Videotape recorders                             |
|                |                                                     |
|                | -   [Personal digital assistant                     |
|                |     (PDA)](#PersonalDigitalAssistant)               |
|                |                                                     |
|                | -   [CD/DVD player](#CDDVDPlayer)                   |
|                |                                                     |
|                | -   [Pager](#Pager)                                 |
|                |                                                     |
|                | -   [Printer](#Printer)                             |
|                |                                                     |
|                | -   [Two-way radio](#TwoWayRadio)                   |
|                |                                                     |
|                | -   End-user [telephones](#Telephones) and end-user |
|                |     [voice mail components](#voicemailcomponents)   |
|                |     such as answering machines are not eligible. In |
|                |     addition, telephone components not essential    |
|                |     for the transport of telephone services within  |
|                |     the school or library are not eligible (unless  |
|                |     included as an integral component of a standard |
|                |     product offering for an eligible product at no  |
|                |     additional cost).                               |
|                |                                                     |
|                | [Ineligible Video Components]{.underline}:          |
|                |                                                     |
|                | -   End-user video equipment and equipment for the  |
|                |     creation of video content is not eligible for   |
|                |     discount. Examples include video monitors,      |
|                |     televisions, video cameras, and video recorders |
|                |     and playback devices.                           |
|                |                                                     |
|                | -   [Broadcast and cable television                 |
|                |     equipment](#BroadcastCableEquip) used for the   |
|                |     display or distribution of broadcast and cable  |
|                |     television signals                              |
|                |                                                     |
|                | > See the [Miscellaneous](#xxMiscellaneous) section |
|                | > of this document for additional entries           |
|                | > applicable to Internal Connections. For example,  |
|                | > finance charges and termination charges are not   |
|                | > eligible.                                         |
+----------------+-----------------------------------------------------+

+----------------+-----------------------------------------------------+
| []{#xxBMIC     |                                                     |
| .              |                                                     |
| anchor}**Basic |                                                     |
| Maintenance of |                                                     |
| Internal       |                                                     |
| Connections**  |                                                     |
+----------------+-----------------------------------------------------+
| Basic          |                                                     |
| Maintenance    |                                                     |
| ensures the    |                                                     |
| necessary and  |                                                     |
| continued      |                                                     |
| operation of   |                                                     |
| eligible       |                                                     |
| internal       |                                                     |
| connection     |                                                     |
| components at  |                                                     |
| eligible       |                                                     |
| locations.     |                                                     |
|                |                                                     |
| No funding for |                                                     |
| a technical    |                                                     |
| support        |                                                     |
| contract will  |                                                     |
| be provided if |                                                     |
| it includes    |                                                     |
| services that  |                                                     |
| exceed basic   |                                                     |
| maintenance as |                                                     |
| defined in     |                                                     |
| this section.  |                                                     |
|                |                                                     |
| All requests   |                                                     |
| in this        |                                                     |
| category are   |                                                     |
| for services   |                                                     |
| to be          |                                                     |
| delivered      |                                                     |
| within the     |                                                     |
| July 1 to June |                                                     |
| 30 Funding     |                                                     |
| Year.          |                                                     |
|                |                                                     |
| Although       |                                                     |
| Internal       |                                                     |
| Connections is |                                                     |
| subject to the |                                                     |
| provisions of  |                                                     |
| the            |                                                     |
| "[Two-in-Five  |                                                     |
| Rule](         |                                                     |
| #xxAddlRefInfo |                                                     |
| 2OutOf5Rule)," |                                                     |
| this rule does |                                                     |
| not apply to   |                                                     |
| Basic          |                                                     |
| Maintenance.   |                                                     |
+----------------+-----------------------------------------------------+
| Maintenance    | Necessary basic maintenance services are defined as |
| and Technical  | follows: "but for the maintenance at issue, the     |
| Support of     | connection would not function and serve its         |
| Internal       | intended purpose with the degree of reliability     |
| Connections    | ordinarily provided in the marketplace to entities  |
|                | receiving such services without E-rate discounts."  |
|                | The following maintenance services are eligible:    |
|                |                                                     |
|                | -   Repair and upkeep of eligible hardware          |
|                |                                                     |
|                | -   Wire and cable maintenance                      |
|                |                                                     |
|                | -   Basic technical support                         |
|                |                                                     |
|                | -   Configuration changes                           |
|                |                                                     |
|                | Basic maintenance is eligible for discount only if  |
|                | it is a component of a maintenance agreement or     |
|                | contract for eligible components. The agreement or  |
|                | contract must specifically identify the eligible    |
|                | components covered, including product name, model   |
|                | number, and location.                               |
+----------------+-----------------------------------------------------+
| Ineligible     | The following products and services are **NOT       |
| Basic          | ELIGIBLE**:                                         |
| Maintenance of |                                                     |
| Internal       | -   On-site technical support (*i.e.*, contractor   |
| Connections    |     duty station at the applicant site) when        |
|                |     off-site technical support can provide basic    |
|                |     maintenance on an as-needed basis.              |
|                |                                                     |
|                | -   Services such as network management and 24-hour |
|                |     network monitoring.                             |
|                |                                                     |
|                | -   Help desks that provide a comprehensive level   |
|                |     of support beyond basic maintenance of only     |
|                |     eligible components.                            |
|                |                                                     |
|                | -   Technical support contracts that are more than  |
|                |     basic maintenance.                              |
|                |                                                     |
|                | In addition, software [Client Access                |
|                | Licenses](#ClientAccessLicense) are not eligible as |
|                | Basic Maintenance. However, Client Access Licenses  |
|                | for eligible software products may be eligible in   |
|                | the Internal Connections funding category.          |
|                |                                                     |
|                | Eligible basic maintenance does not include         |
|                | services to maintain ineligible equipment, to       |
|                | enhance the utility of equipment beyond the         |
|                | transport of information, or to provide diagnostic  |
|                | services in excess of those necessary to maintain   |
|                | the equipment's ability to transport information.   |
+----------------+-----------------------------------------------------+

+-----------------+----------------------------------------------------+
| []{#            |                                                    |
| xxMiscellaneous |                                                    |
| .anchor}**      |                                                    |
| Miscellaneous** |                                                    |
+-----------------+----------------------------------------------------+
| The service     |                                                    |
| category for    |                                                    |
| entries in this |                                                    |
| section should  |                                                    |
| reflect the     |                                                    |
| same category   |                                                    |
| as the product  |                                                    |
| or service      |                                                    |
| being installed |                                                    |
| or              |                                                    |
| obtained\--Tel  |                                                    |
| ecommunications |                                                    |
| Services,       |                                                    |
| Internet        |                                                    |
| Access, or      |                                                    |
| Internal        |                                                    |
| Connections.    |                                                    |
+-----------------+----------------------------------------------------+
| **Product Type\ | **Description**                                    |
| (Function)**    |                                                    |
+-----------------+----------------------------------------------------+
| Interconnected  | Funding requests for [interconnected               |
| Voice over      | VoIP](#InterconnectedVoIPDef) services may be      |
| Internet        | submitted in the Internet Access category.[^1]     |
| Protocol        |                                                    |
| (               |                                                    |
| [Interconnected |                                                    |
| VoIP](#Intercon |                                                    |
| nectedVoIPDef)) |                                                    |
| Services        |                                                    |
+-----------------+----------------------------------------------------+
| []              | Installation, activation, and initial              |
| {#Installationa | configuration of eligible components are eligible  |
| ndConfiguration | if they are part of a contract or bid for those    |
| .anch           | eligible components. Such eligible services may    |
| or}Installation | include basic design and engineering costs and     |
| and             | basic project management costs if these services   |
| Configuration   | are provided as an integral component part         |
|                 | coincident with installation.                      |
|                 |                                                    |
|                 | > In addition, on-site training is eligible as a   |
|                 | > part of installation services but only if it is  |
|                 | > basic instruction on the use of eligible         |
|                 | > equipment, directly associated with equipment    |
|                 | > installation, and a part of the contract or      |
|                 | > agreement for the equipment. Training must occur |
|                 | > coincidently or within a reasonable time after   |
|                 | > installation.                                    |
+-----------------+----------------------------------------------------+
| []{#M           | Fees and charges that are a necessary component of |
| iscMiscellaneou | an eligible product or service are generally       |
| sFeesAndCharges | eligible, including:                               |
| .ancho          |                                                    |
| r}Miscellaneous | -   [Change fees](#ChangeFeesDef)                  |
| Fees and        |                                                    |
| Charges         | -   [Freight assurance                             |
|                 |     fees](#FreightAssurancesDef)                   |
|                 |                                                    |
|                 | -   [Shipping charges](#ShippingChargesDef)        |
|                 |                                                    |
|                 | The following fees and charges are eligible only   |
|                 | if a contract with a vendor for eligible product   |
|                 | or services specifically provides for these costs: |
|                 |                                                    |
|                 | -   [Per diem](#PerDiemDef)                        |
|                 |                                                    |
|                 | -   [Travel time](#TravelTimeDef)                  |
|                 |                                                    |
|                 | Extended warranties and service contracts are      |
|                 | eligible only for that portion associated with the |
|                 | relevant funding year. However, a manufacturer's   |
|                 | multi-year warranty provided as an integral part   |
|                 | of an eligible component without separately        |
|                 | identifiable cost can be included in the cost of   |
|                 | the component.                                     |
|                 |                                                    |
|                 | Lease fees to rent or lease eligible components    |
|                 | are eligible.                                      |
|                 |                                                    |
|                 | Taxes, surcharges, and other similar, reasonable   |
|                 | charges incurred in obtaining an eligible product  |
|                 | or service are eligible. This includes customer    |
|                 | charges for universal service fees but does not    |
|                 | include additional charges for universal service   |
|                 | administration.                                    |
|                 |                                                    |
|                 | A reasonable [contingency fee](#ContingencyFee) is |
|                 | eligible only if it is a regular business practice |
|                 | of the service provider.                           |
+-----------------+----------------------------------------------------+
| []{#MiscV       | A [voice mail service](#VoiceMailService) is       |
| oiceMailService | eligible.                                          |
| .anchor}Voice   |                                                    |
| Mail Service    | Funding requests for a voice mail service may be   |
|                 | submitted in the Telecommunications Services       |
|                 | category of service if provided by an eligible     |
|                 | telecommunications carrier or may be submitted in  |
|                 | the Internet Access category of service if         |
|                 | provided by any service provider.                  |
|                 |                                                    |
|                 | In addition, voice mail equipment may be requested |
|                 | in the Internal Connections category of service,   |
|                 | but funding is not available for end-user products |
|                 | such as answering machines.                        |
+-----------------+----------------------------------------------------+
| []{#OtherMis    | In addition to components indicated in other       |
| cellaneousIneli | sections of this Eligible Services List, the       |
| gibleComponents | following components are **NOT ELIGIBLE** for      |
| .anchor}Other   | discount:                                          |
| Miscellaneous   |                                                    |
| Ineligible      | -   Interest or finance charges                    |
| Components      |                                                    |
|                 | -   Late payment fees                              |
| *(Not           |                                                    |
| Eligible)*      | -   Performance bond                               |
|                 |                                                    |
|                 | -   Termination charges                            |
|                 |                                                    |
|                 | Duplicative products or services are not eligible. |
|                 | Any product or service that is duplicative of a    |
|                 | service already requested or being used by the     |
|                 | applicant will not be eligible. Services that      |
|                 | provide necessary bandwidth requirements           |
|                 | consistent with an applicant's Technology Plan,    |
|                 | such as multiple T-1 lines when appropriate for    |
|                 | the population served and the services to be       |
|                 | received, are not duplicative.                     |
|                 |                                                    |
|                 | Failover products or services are not eligible.    |
|                 | Any stand alone products or services that are only |
|                 | utilized when the primary fails are not eligible.  |
|                 |                                                    |
|                 | Broadcast television, cable television,            |
|                 | Instructional Television Fixed Service (ITFS), and |
|                 | satellite television are not eligible for          |
|                 | discount.                                          |
|                 |                                                    |
|                 | Creation of software programs or functions such as |
|                 | through computer programming is not eligible.      |
|                 |                                                    |
|                 | [Ineligible Installation and                       |
|                 | Configuration:]{.underline}                        |
|                 |                                                    |
|                 | Consulting services not directly tied to and       |
|                 | coincident with basic installation and             |
|                 | configuration of eligible services are not         |
|                 | eligible. Services that are **NOT ELIGIBLE**       |
|                 | include but are not limited to the following:      |
|                 |                                                    |
|                 | -   Initial planning to determine the technology   |
|                 |     and/or components to be deployed.              |
|                 |                                                    |
|                 | -   Network architecture design.                   |
|                 |                                                    |
|                 | -   Development of technology plans.               |
|                 |                                                    |
|                 | -   Application assistance, program advice, and    |
|                 |     other activities not tied directly to actual   |
|                 |     installation and initial configuration of      |
|                 |     components.                                    |
|                 |                                                    |
|                 | In addition, the following Installation and        |
|                 | Configuration components are **NOT ELIGIBLE**:     |
|                 |                                                    |
|                 | -   Labor costs for school and library personnel.  |
|                 |                                                    |
|                 | -   Costs for contractor personnel to operate      |
|                 |     components.                                    |
|                 |                                                    |
|                 | -   Costs for [network                             |
|                 |     management](#NetworkManagement) software,      |
|                 |     services, and equipment.                       |
|                 |                                                    |
|                 | -   [Test equipment](#TestEquipment) and tools.    |
|                 |                                                    |
|                 | -   End-user training, such as training of         |
|                 |     teachers and staff in the use of covered       |
|                 |     services in their programs of instruction or   |
|                 |     for professional development.                  |
|                 |                                                    |
|                 | -   Construction costs, other than incidental      |
|                 |     charges to restore a facility to               |
|                 |     pre-installation conditions.                   |
+-----------------+----------------------------------------------------+

+-------------------+--------------------------------------------------+
| []{#xxSpecialElig |                                                  |
| ibilityConditions |                                                  |
| .anchor}**Special |                                                  |
| Eligibility       |                                                  |
| Conditions**      |                                                  |
+-------------------+--------------------------------------------------+
| The Universal     |                                                  |
| Service           |                                                  |
| Administrative    |                                                  |
| Company maintains |                                                  |
| additional        |                                                  |
| documentation     |                                                  |
| regarding the     |                                                  |
| administration of |                                                  |
| the Schools and   |                                                  |
| Libraries Support |                                                  |
| Mechanism at the  |                                                  |
| Schools and       |                                                  |
| Libraries         |                                                  |
| Division website, |                                                  |
| available at      |                                                  |
| http://           |                                                  |
| www.usac.org/sl/. |                                                  |
| These documents   |                                                  |
| are not included  |                                                  |
| by reference in   |                                                  |
| this ESL.         |                                                  |
+-------------------+--------------------------------------------------+
| Ancillary Use     | If a product or service includes ineligible      |
|                   | functionality, then, in general, the             |
|                   | proportionate cost of this functionality must be |
|                   | removed from funding requests through a cost     |
|                   | allocation process. However, in certain limited  |
|                   | cases, if any ineligible functionality is not    |
|                   | significant and strictly ancillary to the        |
|                   | principle uses of the product or service, the    |
|                   | full product or service may be eligible for      |
|                   | discounts.                                       |
|                   |                                                  |
|                   | The following conditions are considered when     |
|                   | evaluating whether ineligible functionality is   |
|                   | ancillary: (1) a price for the ineligible        |
|                   | component cannot be determined separately and    |
|                   | independently from the price of the eligible     |
|                   | components, and (2) the specific package remains |
|                   | the most cost-effective means of receiving the   |
|                   | eligible services, without regard to the value   |
|                   | of the ineligible functionality. In addition,    |
|                   | the applicant may not be specifically seeking    |
|                   | one or more of the ineligible components.        |
|                   |                                                  |
|                   | Funding requests that include only a single      |
|                   | price for components that contain both eligible  |
|                   | and ineligible functionality, and fail to meet   |
|                   | the requirements for Ancillary Use, are fully    |
|                   | ineligible. Therefore, applicants are encouraged |
|                   | to utilize a cost allocation process to remove   |
|                   | ineligible functionality whenever feasible. For  |
|                   | further information, see Cost Allocation         |
|                   | Guidelines for Products and Services.            |
+-------------------+--------------------------------------------------+
| []{#xxAdd         | If a product or service contains both eligible   |
| lRefInfoCostAlloc | and ineligible features, an applicant may use    |
| .anchor}Cost      | cost allocation to provide a fair delineation of |
| Allocation        | the eligible and ineligible components so that   |
|                   | partial funding can be provided. When no cost    |
|                   | allocation is provided for funding requests that |
|                   | require cost allocation, USAC will contact the   |
|                   | applicant to request such cost allocation. See   |
|                   | the web document "Cost Allocation Guidelines for |
|                   | Products and Services" for additional            |
|                   | information.                                     |
+-------------------+--------------------------------------------------+
| Cost Allocation   | File servers and other components can be used    |
| for File Servers  | simultaneously for multiple purposes, some of    |
|                   | which are eligible and some not eligible. Cost   |
|                   | allocation is required to remove any ineligible  |
|                   | functionality from funding requests. However,    |
|                   | the exact usage of a file server or other        |
|                   | product with multiple uses may be difficult to   |
|                   | determine before the product is installed and    |
|                   | utilized. A simplified method of cost allocation |
|                   | is available to accommodate this situation. It   |
|                   | is based on a simple averaging process of the    |
|                   | different functions of the product that is       |
|                   | described more fully in the web document "Cost   |
|                   | Allocation Guidelines for Products and           |
|                   | Services".                                       |
+-------------------+--------------------------------------------------+
| Eligible Users    | Eligible users and locations are those that are  |
| and Locations     | involved with activities that are integral,      |
|                   | immediate, and proximate to the education of     |
|                   | students or the provision of library services to |
|                   | patrons. The presumption is that activities on   |
|                   | school or library property meet this standard.   |
|                   |                                                  |
|                   | The term "school or library property" includes a |
|                   | District Office of similar facility, but does    |
|                   | not include businesses or organizations separate |
|                   | from a school or library organization. For       |
|                   | example, the facilities of a business that has   |
|                   | contracted with a school to provide bus service  |
|                   | do not constitute a location eligible for E-rate |
|                   | support.                                         |
|                   |                                                  |
|                   | Employees of a school or library with a normal   |
|                   | duty station at an eligible location are         |
|                   | eligible users. Employees of a non-school or     |
|                   | non-library activity, even if located on school  |
|                   | or library property, such as a state government  |
|                   | office with responsibilities other than          |
|                   | education or library services (*e.g.*, a         |
|                   | division of motor vehicles), are not eligible    |
|                   | users.                                           |
|                   |                                                  |
|                   | For example, wireless telephone services outside |
|                   | of a school or library location can be eligible  |
|                   | for discount in certain cases. Examples include: |
|                   |                                                  |
|                   | -   Use by a school bus driver while delivering  |
|                   |     children to and from school.                 |
|                   |                                                  |
|                   | -   Use by a library staff person in a library   |
|                   |     mobile unit van.                             |
|                   |                                                  |
|                   | -   Use by teachers or other school staff while  |
|                   |     accompanying students on a field trip or     |
|                   |     sporting event.                              |
+-------------------+--------------------------------------------------+
| Internet Access   | Some Internet Access services may include        |
| with Ineligible   | features that are not themselves eligible, such  |
| Features          | as specialized content, caching services, and/or |
|                   | filtering services. In general, funding requests |
|                   | that provide only a single price for a product   |
|                   | or service that contains both eligible and       |
|                   | ineligible functionality are fully ineligible.   |
|                   | However, cost allocation may be used to provide  |
|                   | separated pricing for the eligible and           |
|                   | ineligible components.                           |
|                   |                                                  |
|                   | In addition, in certain limited cases, an        |
|                   | eligible product or service can include          |
|                   | ineligible components on an ancillary basis. See |
|                   | the Special Eligibility Condition for Ancillary  |
|                   | Use for additional information about the         |
|                   | conditions and limitations of the Ancillary Use  |
|                   | approach.                                        |
+-------------------+--------------------------------------------------+
| Lease of Wide     | Facilities that provide a Wide Area Network may  |
| Area Network      | only be leased by applicants\--not purchased.    |
| Infrastructure    | Limitations apply to the reimbursements that are |
|                   | available for initial implementation costs       |
|                   | (leased equipment and its installation) of       |
|                   | service provider infrastructure. The Wide Area   |
|                   | Network Fact Sheet has full details about        |
|                   | exclusive access limitations, amortization       |
|                   | requirements, and other eligibility conditions   |
|                   | for lease of Wide Area Network functionality.    |
+-------------------+--------------------------------------------------+
| []{#xxAddlR       | "Two-in-Five Rule" for Internal Connections      |
| efInfo2OutOf5Rule | indicates that each eligible entity may obtain   |
| .a                | support for Internal Connections funding         |
| nchor}Two-in-Five | requests every two out of five years. This       |
| Rule              | limitation applies only to Internal Connections  |
|                   | and not to requests appropriately categorized as |
|                   | Telecommunications Services, Internet Access, or |
|                   | Basic Maintenance of Internal Connections.       |
+-------------------+--------------------------------------------------+
| Wide Area         | The Wide Area Network (WAN) Fact Sheet contains  |
| Networks          | additional information about eligibility         |
|                   | requirements for Wide Area Network services. For |
|                   | example, reimbursement for up-front              |
|                   | infrastructure costs of service providers        |
|                   | installing a telecommunications or Internet      |
|                   | access service is limited.                       |
+-------------------+--------------------------------------------------+
| WAN Versus LAN    | For data and other networks, the distinction     |
| Components        | between Wide Area Network (WAN) functionality    |
| (On-Premise       | and Local Area Network (LAN) functionality can   |
| Priority One      | be essential for selecting the proper Category   |
| Equipment)        | of Service for funding                           |
|                   | requests---Telecommunications Services, Internet |
|                   | Access, or Internal Connections. FCC rules       |
|                   | establish a rebuttable presumption that a        |
|                   | connection does not constitute an Internal       |
|                   | Connection if it crosses a public right of way.  |
|                   | That is, the Local Area Network is considered to |
|                   | be the part of the network on school or library  |
|                   | property, and hence is considered under the      |
|                   | eligibility requirements for Internal            |
|                   | Connections. The Wide Area Network constitutes   |
|                   | the connection that runs from a demarcation      |
|                   | point at the school or library property to a     |
|                   | point outside of the school or library property  |
|                   | (*i.e.,* across a public right of way) and is    |
|                   | not funded as Internal Connections.              |
|                   |                                                  |
|                   | In order to determine what may be properly       |
|                   | funded as Internal Connections, a demarcation    |
|                   | point between a Wide Area Network service and    |
|                   | the Local Area Network components must be        |
|                   | established. This approach is described more     |
|                   | fully in the web document On-premise Priority 1  |
|                   | Equipment located in the SLD Reference Area of   |
|                   | the USAC web site.                               |
+-------------------+--------------------------------------------------+

  -----------------------------------------------------------------------
  []{#xxGlossary .anchor}**Glossary**

  -----------------------------------------------------------------------

+--------------------+-------------------------------------------------+
| []{                | 800 Service provides toll calling that is paid  |
| #Telecom800Service | by the called party rather than the calling     |
| .anchor}800        | party. The name comes from the original Area    |
| Service            | Code used for all toll-free numbers. Current    |
|                    | and future "800 Service" area codes use the     |
| ([Telephone        | convention 8NN, when N is a specific digit, for |
| Service](#aatt     | example 888, 877, and 866.                      |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Telecom        | Call Blocking is a monthly or recurring         |
| 900976CallBlocking | telephone company charge for the blocking of    |
| .anchor}900/976    | calls, such as to 900 or 976 numbers. The       |
| Call Blocking      | blocking prevents callers from completing calls |
|                    | to 900 or 976 numbers.                          |
| ([Telephone        |                                                 |
| Service            |                                                 |
| Co                 |                                                 |
| mponents](#aattTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Te             | "900\" is an area code used to reach a wide     |
| lecom900976Charges | range of information providers. Examples of the |
| .anchor}900/976    | information that may be provided via a 900      |
| Charges            | number are adult content programming, weather   |
|                    | reports, lottery results, or caller voting for  |
| ([Ineligible       | various topics such as television polls. 900    |
| Telecommunications | Service calls are charged to the party          |
| Services](#aattin  | originating the call. Charges for accessing 900 |
| eligibleservices)) | calls are often included in the toll charges on |
|                    | the local telephone bill. 976 service provides  |
|                    | a local, pay-per-call telephone service.        |
+--------------------+-------------------------------------------------+
| []{#Telecom9       | 911 and E911 trunks or lines are dedicated      |
| 11E911TrunksLiines | telecommunications links specifically or        |
| .anchor}911/E911   | exclusively used for connection between a       |
| Trunks/Lines       | school/library and a Public Safety Answering    |
|                    | Point (PSAP).                                   |
| ([Telephone        |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#AccessPoint    | An Access Point is a base station in a wireless |
| .anchor}Access     | LAN. Access points are typically stand-alone    |
| Point\             | devices that may plug into an Ethernet hub or   |
| ([Data             | server or may provide a repeater function for   |
| Distribution](#aa  | wireless networks.                              |
| DataDistribution)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Telecom        | An alarm telephone line is a telecommunications |
| AlarmTelephoneLine | line specifically dedicated to a school or      |
| .anchor}Alarm      | library burglar or fire alarm system. It may be |
| Telephone Line     | the equivalent of a POTS line or a dedicated    |
|                    | line between the school or library and the      |
| ([Telephone        | alarm company.                                  |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Antenna        | An antenna is a device for transmitting and/or  |
| .anchor}Antennas\  | receiving radio frequency signals.              |
| ([Interfaces,      |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#A              | Application software applies to software        |
| pplicationSoftware | accessed directly by end users, such as word    |
| .                  | processors, spreadsheets, utility, anti-virus,  |
| anchor}Application | and graphics programs.                          |
| Software\          |                                                 |
| ([                 |                                                 |
| Software](#aaSoftw |                                                 |
| are)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | Some older buildings were constructed using     |
| ]{#AsbestosRemoval | products that contain asbestos, which has been  |
| .anchor}Asbestos   | determined to be harmful to health. Renovations |
| Removal\           | and installations in such buildings require     |
| ([Ineligible       | special treatment such as asbestos removal.     |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Teleco         | ATM is a high-speed Digital Transmission        |
| mAsyncTransferMode | Service that can provide bandwidth of 622       |
| .a                 | Megabits per second or higher.                  |
| nchor}Asynchronous |                                                 |
| Transfer Mode      |                                                 |
| (ATM)              |                                                 |
|                    |                                                 |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#ACD            | An Automatic Call Distribution (ACD) system,    |
| .anchor}Automatic  | typically used with a PBX, provides a means of  |
| Call Distribution  | automatically distributing calls evenly, on a   |
| System (ACD)\      | next available agent basis so that productivity |
| ([Telephone        | is maintained and inbound calls are handled     |
| Components](#      | efficiently. The system also allows the         |
| aaTelephoneCompone | monitoring of operation on a real-time basis.   |
| nts)---Ineligible) | Additionally, some systems compile historic     |
|                    | reports that enable better utilization of       |
|                    | resources in the handling of incoming calls.    |
+--------------------+-------------------------------------------------+
| []{#ARS            | Automatic Route Selection (ARS) is a PBX and    |
| .anchor}Automatic  | Centrex service that allows for automatic       |
| Route Selection    | selection of the most efficient and             |
| (ARS)\             | cost-effective route. It may also be referred   |
| ([Telephone        | to as \"least cost routing\". By using the ARS  |
| Components](#aaTel | feature, outgoing phone calls from PBX and      |
| ephoneComponents)) | Centrex stations are routed to the most         |
|                    | cost-efficient service or facilities.           |
+--------------------+-------------------------------------------------+
| Bridge             | A bridge is a data communications device that   |
|                    | connects two or more network segments, often    |
| []{#bridge         | translating information from one type of        |
| .an                | network protocol to another.                    |
| chor}([Interfaces, |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#xxBroad        | Broadband over Power Lines (BPL) is a carrier   |
| bandOverPowerLines | current system installed and operated on an     |
| .anchor}Broadband  | electric utility service as an unintentional    |
| over Power Lines   | radiator that sends radio frequency energy on   |
| (BPL)              | frequencies between 1.705 MHz and 80 MHz over   |
|                    | medium voltage lines or low voltage lines to    |
| ([Digital          | provide broadband communications and is located |
| Transmission       | on the supply side of the utility service\'s    |
| Services           | points of interconnection with customer         |
| ](#aattDigitalTran | premises.                                       |
| smissionServices)) |                                                 |
|                    |                                                 |
| ([Internet         |                                                 |
| Access](#Intern    |                                                 |
| etInternetAccess)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#B              | Broadcast/cable equipment applies to equipment  |
| roadcastCableEquip | used in the transmission or receipt of          |
| .anchor}Broadcast  | broadcast TV, broadcast radio, broadcast        |
| and Cable          | satellite, or cable television service.         |
| Television         |                                                 |
| Equipment\         |                                                 |
| ([Video            |                                                 |
| Components](#aaVi  |                                                 |
| deo)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{#CableModem     | A cable modem is a modem designed for use on a  |
| .anchor}Cable      | TV coaxial cable circuit and provides a         |
| Modem              | high-speed data path. It can provide high-speed |
|                    | access to the Internet over a cable television  |
| ([Internet         | line.                                           |
| Access](#Interne   |                                                 |
| tInternetAccess))\ |                                                 |
| ([Interfaces,      |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Cabling        | Cabling refers to the wires or groups of wires  |
| .anchor}Cabling    | capable of carrying voice, video, or data       |
|                    | transmissions. Cabling provides electrical (or, |
| ([Cabling/         | in the case of fiber optics, lightwave)         |
| Connectors](#aaC   | connectivity between points.                    |
| ablingConnectors)) |                                                 |
+--------------------+-------------------------------------------------+
| []{                | Caching is a method that stores recently        |
| #CachingComponents | accessed information. Caching components such   |
| .anchor}Caching\   | as caching servers store information locally so |
| ([Servers](#aaServ | that the information is accessible more quickly |
| ers)---Ineligible) | than if it must be transmitted across a network |
|                    | from a distant server.                          |
| ([Storage          |                                                 |
| Devic              |                                                 |
| es](#aaStorageDevi |                                                 |
| ces)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| Caching Service    | A caching service is a special high-speed       |
|                    | storage mechanism at the border of a network    |
| []                 | and the Internet that holds frequently accessed |
| {#iacachingservice | Internet information, thereby reducing          |
| .a                 | retrieval times for information often requested |
| nchor}([Ineligible | from the Internet.                              |
| Internet Access    |                                                 |
| Ser                |                                                 |
| vices](#InternetIn |                                                 |
| eligibleServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Ca             | A Call Accounting System records information    |
| llAccountingSystem | about telephone calls. It can provide           |
| .anchor}Call       | comprehensive information about call costs by   |
| Accounting System\ | associating call records with users, phone      |
| ([Telephone        | extensions, or profiles.                        |
| Components](#      |                                                 |
| aaTelephoneCompone | Such systems may include [Station Message       |
| nts)---Ineligible) | Detail                                          |
|                    | Recording](#StationMessageDetailRecording)      |
|                    | (SMDR) or Call Detail Recording (CDR), which    |
|                    | are software/hardware PBX components that       |
|                    | provide the capability to generate reports on   |
|                    | call details such as call duration, PBX station |
|                    | number, time and date, dialed number, and cost  |
|                    | of call.                                        |
+--------------------+-------------------------------------------------+
| []{#CallSequencer  | An Automatic Call Sequencer is a component used |
| .anchor}Call       | with a PBX or Key system. The call sequencer    |
| Sequencer\         | distributes incoming telephone calls among a    |
| ([Telephone        | select number of stations or telephones. Some   |
| Components](#      | call sequencers are designed to generate        |
| aaTelephoneCompone | statistical reports on number of calls and how  |
| nts)---Ineligible) | calls were handled.                             |
+--------------------+-------------------------------------------------+
| []{#Car            | Cartridge magnetic tape is used in tape backup  |
| tridgeMagneticTape | devices, and provides replaceable and           |
| .anchor}Cartridge  | archivable storage capacity.                    |
| Magnetic Tape      |                                                 |
|                    |                                                 |
| ([Storage          |                                                 |
| Devic              |                                                 |
| es](#aaStorageDevi |                                                 |
| ces)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{#CDDVDPlayer    | A Compact Disc or Digital Video Disc (CD/DVD)   |
| .anchor}CD/ DVD    | Player is a device that plays or reproduces the |
| Player\            | music, voice, and/or video from a CD or Digital |
| ([Ineligible       | Video Disc.                                     |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | Cellular Service uses radio transmissions to    |
| ]{#TelecomCellular | provide a wireless telephone service.           |
| .anchor}Cellular   |                                                 |
| Service            |                                                 |
|                    |                                                 |
| ([Telephone        |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomCentrex | Centrex is a business telephone service that    |
| .anchor}Centrex    | consists of a wide variety of features, such as |
|                    | call forwarding and call transfer, provided by  |
| ([Telephone        | central office software.                        |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#ChangeFeesDef  | Change fees are charges imposed for the         |
| .anchor}Change     | modification of an existing service.            |
| Fees               |                                                 |
|                    |                                                 |
| ([Miscellaneous    |                                                 |
| Fees and           |                                                 |
| Charges            |                                                 |
| ](#MiscMiscellaneo |                                                 |
| usFeesAndCharges)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#CSUDSU         | A CSU/DSU is a device that terminates a digital |
| .anchor}Channel    | channel at a customer's premises. A CSU/DSU     |
| Service Unit /Data | often serves as a demarcation between a local   |
| Service Unit       | network and wide area network facilities.       |
| (CSU/DSU)\         |                                                 |
| ([Interfaces,      |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#CircuitCard    | Circuit cards provide microprocessors,          |
| .anchor}Circuit    | transistors, and other components on a circuit  |
| Cards              | board. Circuit cards often are designed to fit  |
|                    | into a slot of a larger component, such as a    |
| ([Circuit Cards/   | telephone PBX, router, or computer.             |
| Com                |                                                 |
| ponents](#aaCircui |                                                 |
| tCardsComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#C              | A Client Access License is a software licensing |
| lientAccessLicense | approach used by some vendors that provides     |
| .anchor}Client     | authorization to access a software product.     |
| Access Licenses\   |                                                 |
| ([Softw            |                                                 |
| are](#aaSoftware)) |                                                 |
+--------------------+-------------------------------------------------+
| []{                | A CODEC (coder/decoder), also known as a video  |
| #CODECVideoEncoder | encoder, is a device comprising an encoder and  |
| .anchor}CODEC /    | decoder in the same equipment. The CODEC        |
| Video Encoder\     | produces a coded output and compresses and      |
| ([Video            | decompresses audio and video signals.           |
| Comp               |                                                 |
| onents](#aaVideo)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#ConduitRaceway | Conduit and raceway are metal or plastic pipe   |
| .anchor}Conduit    | or channels used to protect cable.              |
| and Raceway\       |                                                 |
| ([Cabling/         |                                                 |
| Connectors](#aaC   |                                                 |
| ablingConnectors)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomCo      | Conferencing Services provide a means for       |
| nferencingServices | multiple users to participate in group          |
| .a                 | discussions via telephone circuits or video     |
| nchor}Conferencing | facilities.                                     |
| Services           |                                                 |
|                    |                                                 |
| ([Other Eligible   |                                                 |
| Telecommunications |                                                 |
| Services](#a       |                                                 |
| attOtherEligible)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Connector      | Connectors are devices that connect wires or    |
| .anchor}Connectors | fibers.                                         |
|                    |                                                 |
| ([Cabling/         |                                                 |
| Connectors](#aaC   |                                                 |
| ablingConnectors)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Consumables    | Consumables consist of miscellaneous components |
| .anchor}Consumable | that are depleted with use, such as tape,       |
| Components         | splicing materials, labels, and wire wrap.      |
|                    |                                                 |
| ([Cabling/         |                                                 |
| Connectors](#aaC   |                                                 |
| ablingConnectors)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#ContingencyFee | A contingency fee is a specific dollar          |
| .                  | allowance for possible unforeseeable elements   |
| anchor}Contingency | that may occur within the scope of a project.   |
| Fee                |                                                 |
|                    |                                                 |
| ([Miscellaneous    |                                                 |
| Fees and           |                                                 |
| Charges            |                                                 |
| ](#MiscMiscellaneo |                                                 |
| usFeesAndCharges)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Copp           | A Copper-to-fiber converter, also known as a    |
| ertoFiberConverter | TX-to-FX converter, is a device that converts a |
| .anch              | copper connection to a fiber optic connection.  |
| or}Copper-to-fiber |                                                 |
| (TX-to-FX)         |                                                 |
| Converter\         |                                                 |
| ([Interfaces,      |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| Couplers\          | Couplers are passive devices that accepts one   |
| ([Cabling/         | input broadband signal and replicate it onto    |
| Connectors](#aaC   | another or multiple outputs.                    |
| ablingConnectors)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomCus     | Custom calling services extend the features     |
| tomCallingServices | available with telephone service. Features      |
| .anchor}Custom     | available include (but are not necessarily      |
| Calling Services   | limited to) call waiting, 3-way calling, speed  |
|                    | calling, distinctive ring, and call forwarding. |
| ([Telephone        |                                                 |
| Service            |                                                 |
| Co                 |                                                 |
| mponents](#aattTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| Dark Fiber Service | Dark fiber refers to fiber optic cable for      |
|                    | which the service provider has not provided     |
| []{#darkfiber      | modulating electronics.                         |
| .a                 |                                                 |
| nchor}([Ineligible |                                                 |
| Telecommunications |                                                 |
| Services](#aattin  |                                                 |
| eligibleservices)) |                                                 |
|                    |                                                 |
| ([Ineligible       |                                                 |
| Internet Access    |                                                 |
| Ser                |                                                 |
| vices](#InternetIn |                                                 |
| eligibleServices)) |                                                 |
+--------------------+-------------------------------------------------+
| Digital Subscriber | Digital Subscriber Line (DSL) is a technology   |
| Line (DSL)         | that provides high-speed connections over       |
|                    | telephone lines. Different types of DSL service |
| []{#iadig          | are available, using descriptions such as ADSL, |
| italsubscriberline | HDSL, and SDSL. The DSL family of technologies  |
| .anchor}([         | sometimes goes by the general name xDSL.        |
| Telecommunications |                                                 |
| Service](#xx       |                                                 |
| Telecom)/[Internet |                                                 |
| Access](#Intern    |                                                 |
| etInternetAccess)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomDirect  | Direct Broadcast Satellite (DBS) is a           |
| BroadcastSatellite | technology that uses satellite to transmit TV   |
| .anchor}Direct     | programs to subscribers. The transmitted        |
| Broadcast          | signals are received using individual rooftop   |
| Satellite (DBS)    | antennas. Program reception of the subscriber   |
|                    | is limited to those channels broadcast by a     |
| ([Ineligible       | specific provider.                              |
| Telecommunications |                                                 |
| Services](#aattin  |                                                 |
| eligibleservices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomD       | Direct Inward Dialing (DID) service allows      |
| irectInwardDialing | outside calls to be directed to a Private       |
| .anchor}Direct     | Branch Exchange station line without the use of |
| Inward Dialing     | an operator.                                    |
| (DID)              |                                                 |
|                    |                                                 |
| ([Telephone        |                                                 |
| Service            |                                                 |
| Co                 |                                                 |
| mponents](#aattTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomDi      | Directory Advertising is advertising in a       |
| rectoryAdvertising | telephone directory yellow pages, Internet, or  |
| .anchor}Directory  | elsewhere. This may be provided by the          |
| Advertising        | telephone company or another entity.            |
|                    |                                                 |
| ([Ineligible       |                                                 |
| Telecommunications |                                                 |
| Services](#aattin  |                                                 |
| eligibleservices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomD       | Directory Assistance Charges are those charges  |
| irectoryAssistance | assessed for calls made to 411 or other         |
| .anchor}Directory  | Directory Assistance numbers such as (201)      |
| Assistance Charges | 555-1212 for information. Typically charges are |
|                    | assessed on a per call basis.                   |
| ([Telephone        |                                                 |
| Service            |                                                 |
| Co                 |                                                 |
| mponents](#aattTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| Directory Listings | A telephone company directory contains an       |
|                    | alphabetical listing, by name, of all telephone |
| ([Ineligible       | subscribers except those requesting unlisted or |
| Telecommunications | non-published service. Typically, the initial   |
| Services](#aattin  | directory listing is provided free of charge to |
| eligibleservices)) | the subscriber, but extra-cost services are     |
|                    | available, such as additional listings,         |
|                    | unlisted or non-published numbers, and bolded   |
|                    | entries.                                        |
+--------------------+-------------------------------------------------+
| []                 | Disaster recovery describes a means of          |
| {#DisasterRecovery | restoring service to a computer network that    |
| .anchor}Disaster   | has suffered a disaster. Such costs may include |
| Recovery\          | the rental of a site that houses links and      |
| ([Data             | equipment that is modeled after the damaged     |
| Protecti           | network.                                        |
| on](#aaDataProtect |                                                 |
| ion)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Telec          | Distance Learning utilizes video and audio      |
| omDistanceLearning | technologies to allow students who are remotely |
| .anchor}Distance   | located from other students or the lecturer to  |
| Learning           | participate interactively with the class.       |
|                    |                                                 |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Documentation  | Documentation includes support material         |
| .anc               | provided in the form of paper or electronic     |
| hor}Documentation\ | media. It may include diagrams, blueprints,     |
| ([Other Eligible   | equipment specifications, or instruction        |
| Internal           | manuals for services and products.              |
| Connections        |                                                 |
| Comp               |                                                 |
| onents](#aaOtherEl |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | A Domain Name indicates an address of location  |
| ]{#IADomainNameReg | on the Internet. For the e-mail address portion |
| .anchor}Domain     | of a symbolic abc@xyz.org, the domain name is   |
| Name Registration  | xyz.org. Domain Name Registration is the        |
|                    | registering of the name and the charge          |
| ([Web              | associated with the registration process.       |
| Hosting](#In       |                                                 |
| ternetWebHosting)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#DNS            | Domain names, such as www.fcc.gov, are          |
| .anchor}Domain     | alphabetic, so they are easier to remember than |
| Name Service (DNS) | the IP addresses on which the Internet is       |
|                    | based. A Domain Name Service translate the      |
| ([Internet         | alphabetical names input by users into the IP   |
| Access](#Intern    | addresses used by Internet devices.             |
| etInternetAccess)) |                                                 |
| ([Ser              |                                                 |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomDS1     | DS-1 is a type of Digital Transmission Service, |
| .anchor}DS-1       | and stands for "Digital Signal, level 1." It    |
|                    | operates at a bandwidth of 1.544 megabits per   |
| ([Digital          | second. Other DS levels---DS-2, DS-3, and       |
| Transmission       | DS-4---operate at higher bandwidths.            |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| Duplicative        | Duplicative services are those that deliver the |
| Services           | same functionality to the same population in    |
|                    | the same location during the same period of     |
|                    | time.                                           |
+--------------------+-------------------------------------------------+
| Dynamic Host       | Standard networks need each computer to have a  |
| Configuration      | unique address for communication to take place. |
| Protocol (DHCP)    | Dynamic Host Configuration Protocol (DHCP) is a |
|                    | system that provides this unique address from a |
| ([Internet         | central computer, so that each individual       |
| Access](#Intern    | computer does not need to be separately         |
| etInternetAccess)) | configured.                                     |
|                    |                                                 |
| []{#dhcp           |                                                 |
| .anchor}([Ser      |                                                 |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | The E911 Reader Board is adjunct hardware for a |
| ]{#E911ReaderBoard | PBX and is used to access E911 Emergency        |
| .anchor}E911       | service.                                        |
| Reader Board\      |                                                 |
| ([Telephone        |                                                 |
| Components](#aaTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Electr         | Electrical system upgrades refer to products    |
| icalSystemUpgrades | and services that provide, upgrade, or enhance  |
| .anchor}Electrical | the provision of electrical power.              |
| System Upgrades\   |                                                 |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#EmailSoftware  | E-mail stands for "electronic mail." E-mail, or |
| .anchor}E-mail\    | electronic mail, is a system for sending text   |
| ([Softw            | messages and other information across a         |
| are](#aaSoftware)) | network.                                        |
|                    |                                                 |
| ([Ser              |                                                 |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#IAEmailService | An e-mail service provides for the transmission |
| .anchor}E-mail     | of text messages and other embedded data such   |
| Service            | as file attachments. It enables the             |
|                    | transmission of messages over a local or        |
| ([E-mail           | world-wide computer network.                    |
| Services](#Inter   |                                                 |
| netEmailServices)) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | Environmental monitoring components provide     |
| ]{#EnvironmentalMo | information about heat, humidity, or other      |
| nitoringComponents | factors in order to provide a warning system    |
| .an                | for conditions that may affect the correct      |
| chor}Environmental | operation of equipment. For example, an         |
| Monitoring         | environmental monitoring card is sometimes      |
| Components\        | available as an optional feature of an          |
| ([Data             | uninterruptible power supply and is used to     |
| Protecti           | monitor the environmental conditions of a rack, |
| on](#aaDataProtect | computer room, or data center.                  |
| ion)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Faceplate      | Faceplates are covers that fit over a jack,     |
| .                  | outlet, or dial.                                |
| anchor}Faceplates\ |                                                 |
| ([Cabling/         |                                                 |
| Connectors](#aaC   |                                                 |
| ablingConnectors)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#FaxMachine     | A facsimile, or fax, machine is a device in     |
| .anchor}Fax        | which the image of a document is electronically |
| Machine\           | transferred over the telephone network and      |
| ([Ineligible       | printed out elsewhere.                          |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#               | Fiber Optics is a technology that uses light to |
| TelecomFiberOptics | transport information and can provide a Digital |
| .anchor}Fiber      | Transmission Service. Large amounts of data can |
| Optics             | be transmitted over long distances using thin   |
|                    | filaments of glass.                             |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#               | A filtering service protects users from         |
| IAFilteringService | dangerous or inappropriate content most often   |
| .anchor}Filtering  | by selectively blocking certain words or        |
| Service            | certain Internet sites.                         |
|                    |                                                 |
| ([Ineligible       |                                                 |
| Internet Access    |                                                 |
| Ser                |                                                 |
| vices](#InternetIn |                                                 |
| eligibleServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Firewall       | A firewall is a hardware and software           |
| .anchor}Firewall   | combination that sits at the boundary between   |
|                    | an organization\'s network and the outside      |
| ([Internet         | world, and protects the network against         |
| Access](#Interne   | unauthorized access or intrusions.              |
| tInternetAccess))\ |                                                 |
| ([Data             |                                                 |
| Protection](#      |                                                 |
| aaDataProtection)) |                                                 |
|                    |                                                 |
| ([Ser              |                                                 |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | Flat Rate is a billing method for telephone     |
| ]{#TelecomFlatRate | service that, for a set price per month,        |
| .anchor}Flat Rate  | provides a user an unlimited number of local    |
|                    | calls.                                          |
| ([Telephone        |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#FRAD           | A Frame Relay Assembler/Disassembler (FRAD) is  |
| .anchor}FRAD\      | a communications device that breaks a data      |
| ([Interfaces,      | stream into frames for transmission over a      |
| Gateways,          | Frame Relay network and recreates a data stream |
| Anten              | from incoming frames. A Frame Relay router      |
| nas](#aaInterfaces | serves the same purpose but provides more       |
| GatewaysAntennas)) | intelligence in avoiding congestion.            |
+--------------------+-------------------------------------------------+
| []{                | Frame relay is a type of Digital Transmission   |
| #TelecomFrameRelay | Service. Frame relay networks in the United     |
| .anchor}Frame      | States support data transfer rates at T-1       |
| Relay              | (1.544 Mbps) and T-3 (45 Mbps) speeds.          |
|                    |                                                 |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Fr             | Freight assurance fees are fees assessed to the |
| eightAssurancesDef | purchaser for the guarantee of safe delivery to |
| .anchor}Freight    | their premises of goods, *i.e.*, they provide   |
| Assurances         | shipping insurance.                             |
|                    |                                                 |
| ([Miscellaneous    |                                                 |
| Fees and           |                                                 |
| Charges            |                                                 |
| ](#MiscMiscellaneo |                                                 |
| usFeesAndCharges)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Gateway        | A gateway is a network device that acts as an   |
| .anchor}Gateway\   | entrance to another network and often is used   |
| ([Interfaces,      | to connect two otherwise incompatible networks. |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#IAGSPFees      | A Global Service Provider (GSP) provides        |
| .anchor}GSP fees   | connection between the Internet service         |
|                    | provider's facilities and the global Internet   |
| ([Internet         | network. In some cases, there can be separate   |
| Access](#Intern    | charges for this component of Internet access.  |
| etInternetAccess)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#HardDiskDrive  | Hard disk drives are storage devices that       |
| .anchor}Hard Disk  | consist of magnetic platters that spin like a   |
| Drives\            | record player and magnetic pickup devices,      |
| ([Storage          | called heads, that are like the needle of a     |
| Devices](#         | record player. All this is sealed in a vacuum   |
| aaStorageDevices)) | in order to maintain tight tolerances and       |
|                    | enhance service life.                           |
+--------------------+-------------------------------------------------+
| []{#Homewo         | Homework Hotline equipment provides an          |
| rkHotlineEquipment | automated response or call routing system that  |
| .anchor}Homework   | provides information to callers about school    |
| Hotline Equipment\ | assignments.                                    |
| ([Telephone        |                                                 |
| Components](#      |                                                 |
| aaTelephoneCompone |                                                 |
| nts)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| Homework Hotline   | A Homework Hotline Service is typically         |
| Service            | provided as a toll-free telephone number for    |
|                    | students to contact the school regarding        |
| ([Other Eligible   | questions on homework.                          |
| Telecommunications |                                                 |
| Services](#a       |                                                 |
| attOtherEligible)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Hub            | Hubs are central connection points for some     |
| .anchor}Hub\       | types of local area networks with               |
| ([Data             | interconnecting cabling from many individual    |
| Distribution](#aa  | devices, such as computer workstations,         |
| DataDistribution)) | printers, servers, and other hubs.              |
+--------------------+-------------------------------------------------+
| []{#TelecomI       | An Inside Wire Maintenance Plan is a monthly    |
| nsideWireMaintPlan | recurring charge that provides for the repair,  |
| .anchor}Inside     | replacement, and maintenance of customer owned  |
| Wire Maintenance   | inside-premise wire. Cost of the service is     |
| Plan               | sometimes included in regular monthly bills for |
|                    | local and long distance telephone services.     |
| ([Telephone        |                                                 |
| Service            |                                                 |
| Co                 |                                                 |
| mponents](#aattTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{                | Integrated Services Digital Network (ISDN) is a |
| #TelecomIntegrated | type of Digital Transmission Service that uses  |
| ServDigitalNetwork | traditional phone lines to transmit digital     |
| .anchor}Integrated | voice and data over telephone lines. There are  |
| Services Digital   | two types of service. Basic Rate Interface      |
| Network            | (BRI) provides a total bandwidth of 144         |
|                    | kilobits per second. Primary Rate Interface     |
| ([Digital          | (PRI) provides a total bandwidth of 1.544       |
| Transmission       | megabits per second.                            |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomInt     | Interactive TV (ITV) provides a means for a     |
| eractiveTelevision | viewer to interact with the television set in   |
| .                  | ways other than controlling the channel and the |
| anchor}Interactive | volume and handling videotapes. In an education |
| Television         | setting, such as in a school, ITV provides a    |
|                    | means for teachers and students who are         |
| ([Digital          | remotely located in different places to conduct |
| Transmission       | a class and to interact with each other. ITV    |
| Services           | requires a special "set-top box" to be added to |
| ](#aattDigitalTran | the existing television set.                    |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Intercom       | An intercom is an internal communication        |
| .anchor}Intercom\  | system, originally consisting of multiple       |
| ([Telephone        | speaker/microphone devices connected into an    |
| Components](#      | amplifier system. Now most intercoms are a part |
| aaTelephoneCompone | of telephone systems, although separate         |
| nts)---Ineligible) | intercom systems continue to be used in many    |
|                    | schools.                                        |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| C                  |                                                 |
| onnections](#aaIne |                                                 |
| ligibleComponents) |                                                 |
|                    |                                                 |
| [C                 |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Int            | Interconnected VoIP is defined as a service     |
| erconnectedVoIPDef | that (1) enables real-time, two-way voice       |
| .anc               | communications; (2) requires a broadband        |
| hor}Interconnected | connection from the user's location; (3)        |
| Voice over         | requires Internet protocol-compatible customer  |
| Internet Protocol  | premises equipment (CPE); and (4) permits users |
| ([Interconnected   | generally to receive calls that originate on    |
| VoIP](#Inter       | the public switched telephone network and to    |
| connectedVoIPDef)) | terminate calls to the public switched          |
|                    | telephone network.                              |
| ([Internet         |                                                 |
| Access](#          |                                                 |
| xxInternetAccess)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#I              | An Interface or Edge Device is a physical       |
| nterfaceEdgeDevice | device that can pass packets between some types |
| .anc               | of networks and an [Asynchronous Transfer       |
| hor}Interface/Edge | Mode](#TelecomAsyncTransferMode) (ATM) network. |
| Device\            | The device may be a router or Ethernet-to-ATM   |
| ([Interfaces,      | switch that directly connects to an ATM         |
| Gateways,          | network.                                        |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| Internet Access    | Internet access provides a connection to the    |
|                    | Internet, which is the publicly available       |
| ([Internet         | worldwide system of interconnected computer     |
| Access](#Intern    | networks that uses agreed-upon technical        |
| etInternetAccess)) | standards based on the Internet Protocol (IP).  |
|                    | Internet access provides a connection to a vast |
|                    | quantity of information and services, such as   |
|                    | electronic mail and the documents and features  |
|                    | of the World Wide Web. Service Providers for    |
|                    | Internet access need not be telecommunications  |
|                    | carriers.                                       |
+--------------------+-------------------------------------------------+
| []{                | Internet Content refers to all forms of         |
| #IAInternetContent | information that are available on the Internet, |
| .anchor}Internet   | such as text, pictures, sound recordings,       |
| Content            | animation, and video clips.                     |
|                    |                                                 |
| ([Ineligible       |                                                 |
| Internet Access    |                                                 |
| Ser                |                                                 |
| vices](#InternetIn |                                                 |
| eligibleServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#IAInternet2    | Internet2 is a consortium of universities,      |
| .anchor}Internet2  | industry, and government for development and    |
|                    | deployment of advanced network applications and |
| ([Ineligible       | technologies.                                   |
| Internet Access    |                                                 |
| Ser                |                                                 |
| vices](#InternetIn |                                                 |
| eligibleServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#KeySystem      | A Key System, also known as Com Key System or a |
| .anchor}Key System | KSU, is a type of phone system that permits     |
| (KSU)\             | more than one telephone line, PBX extension,    |
| ([Telephone        | private line, or intercom line to appear on a   |
| Components](#aaTel | single telephone.                               |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| KVM Switch         | A keyboard-video-mouse (KVM) switch is a        |
|                    | switchbox that is used to control two or more   |
| []{#kvmswitch      | computers from a single keyboard, monitor, and  |
| .anchor}([Ser      | computer mouse.                                 |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Lapt           | A laptop or notebook computer is a lightweight  |
| opNotebookComputer | portable computer designed for mobility.        |
| .anchor}Laptop /   |                                                 |
| Notebook Computer\ |                                                 |
| ([Servers](#aaServ |                                                 |
| ers)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{                | A lightning arrestor is a device that protects  |
| #LightningArrestor | equipment from lightning strikes and static.    |
| .anchor}Lightning  |                                                 |
| Arrestor\          |                                                 |
| ([Data             |                                                 |
| Protecti           |                                                 |
| on](#aaDataProtect |                                                 |
| ion)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []                 | A Local Area Network (LAN) is a short distance  |
| {#LocalAreaNetwork | data communications network used to link        |
| .anchor}Local Area | together computers and peripheral devices under |
| Network\           | some form of standard control. The LAN is most  |
| ([Data             | often connected by cabling or wireless links    |
| Distribution](#aa  | within the same building. A LAN consists of     |
| DataDistribution)) | several components, including cabling, servers, |
|                    | computer workstations, network interface cards, |
|                    | printers, and data distribution equipment, such |
|                    | as network switches, hubs, and routers.         |
+--------------------+-------------------------------------------------+
| []{#TelecomLo      | Local telephone companies use several methods   |
| calMeasuredService | to bill for local phone service, such as Flat   |
| .anchor}Local      | Rate, Message Rate, Measured Rate, and Local    |
| Measured Service   | Measured Service. Local Measured Service        |
|                    | typically allows an unlimited number of         |
| ([Telephone        | incoming calls. Outgoing calls beyond a certain |
| Service](#aatt     | threshold result in extra charges.              |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Teleco         | Local phone service is a service provided by a  |
| mLocalPhoneService | local exchange carriers (LEC). Phone lines from |
| .anchor}Local      | homes and businesses terminate at a central     |
| Phone Service      | office of a LEC, which in turn connects to      |
|                    | other local exchanges and to carriers for long  |
| ([Telephone        | distance service.                               |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{                | Long distance telephone service is provided by  |
| #TelecomLongDistan | interexchange carriers and provides telephone   |
| ceTelephoneService | service outside of a local calling area.        |
| .anchor}Long       |                                                 |
| Distance Telephone |                                                 |
| Service            |                                                 |
|                    |                                                 |
| ([Telephone        |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Mast           | A mast is a pole or structure on which an       |
| .anchor}Mast\      | antenna is placed.                              |
| ([Interfaces,      |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{                | A Master Control Unit (MCU) is a device that    |
| #MasterControlUnit | controls the main operating functions of a      |
| .anchor}Master     | video system.                                   |
| Control Unit       |                                                 |
|                    |                                                 |
| ([Video            |                                                 |
| Comp               |                                                 |
| onents](#aaVideo)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#MediaConverter | A media converter is a module that converts one |
| .anchor}Media      | type of media to another type of media for      |
| Converter\         | network compatibility. The actual media can     |
| ([Interfaces,      | vary, such as fiber, coax, or twisted pair.     |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#MemoryModule   | A memory module is the electronic holding place |
| RandomAccessMemory | for instructions and data that a computer\'s    |
| .anchor}Memory     | microprocessor can reach quickly. The module    |
| Modules / Random   | usually holds multiple Random Access Memory     |
| Access Memory      | (RAM) chips. Common types are SIMM, DIMM,       |
| (RAM)\             | RDRAM, SDRAM.                                   |
| ([Circuit Cards/   |                                                 |
| Com                |                                                 |
| ponents](#aaCircui |                                                 |
| tCardsComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Telecom        | Local telephone companies use several methods   |
| MessageRageService | to bill for local wireline service, such as     |
| .anchor}Message    | Flat Rate, Message Rate, Measured Rate, and     |
| Rate Service       | Local Measured Service. Message Rate Service    |
|                    | provides a certain number of \"call units.\"    |
| ([Telephone        | Various call lengths and distances can use a    |
| Service](#aatt     | different number of call units. Calls in excess |
| TelephoneService)) | of the message rate allocation result in        |
|                    | additional charges.                             |
+--------------------+-------------------------------------------------+
| []{#Monitor        | A monitor is the video display unit (television |
| .anchor}Monitor\   | screen) that is used to display information     |
| ([Ser              | from a computer.                                |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#MultimediaKit  | Multimedia kits provide a package of hardware   |
| .anchor}Multimedia | and software that adds multimedia capabilities  |
| Kits               | to a computer. A multimedia kit may include a   |
|                    | CD ROM or DVD player, a sound card, speakers,   |
| ([Ineligible       | and a bundle of CD ROMs.                        |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Multiplexer    | A multiplexer is electronic equipment that      |
| .a                 | allows two or more signals to pass over one     |
| nchor}Multiplexer\ | communications circuit. The circuit may be a    |
| ([Data             | telephone line, dedicated line, or radio        |
| Distribution](#aa  | signal. It provides an economic approach for    |
| DataDistribution)) | transporting, for example, up to 24 voice-grade |
|                    | lines on a single circuit.                      |
+--------------------+-------------------------------------------------+
| []{#Mul            | A Multipoint Control Unit (MCU) is a bridging   |
| tipointControlUnit | or switching device used for multipoint         |
| .anchor}Multipoint | videoconferencing.                              |
| Control Unit       |                                                 |
|                    |                                                 |
| ([Video            |                                                 |
| Comp               |                                                 |
| onents](#aaVideo)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomNet     | Used with Centrex service, the Network Access   |
| workAccessRegister | Register (NAR) provides access to and from the  |
| .anchor}Network    | telephone company central office. The number of |
| Access Register    | simultaneous calls to and from the public       |
|                    | switched telephone network is equal to the      |
| ([Telephone        | number of NARs the Centrex customer subscribes  |
| Service            | to. NARs also may be used with other eligible   |
| Co                 | telecommunications services, such as Network    |
| mponents](#aattTel | Access Service and Network Access Register      |
| ephoneComponents)) | Usage Package.                                  |
+--------------------+-------------------------------------------------+
| []{#Ne             | Network interface cards (NICs) are electronic   |
| tworkInterfaceCard | devices that connect workstations, servers, or  |
| .anchor}Network    | other devices to a network. NICs work with the  |
| Interface Cards    | network software and computer operating system  |
| (NICs)\            | to transmit and receive messages on the         |
| ([Circuit Cards /  | network.                                        |
| Com                |                                                 |
| ponents](#aaCircui |                                                 |
| tCardsComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Netw           | A Network Interface Device (NID) is a component |
| orkInterfaceDevice | installed between a telephone network and the   |
| .anchor}Network    | inside wire of a customer premises. The NID is  |
| Interface Device\  | usually provided by the telephone company and   |
| ([Interfaces,      | is the transition, or demarcation point,        |
| Gateways,          | between the company\'s network and the          |
| Anten              | customer\'s inside wiring.                      |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{                | Network Management is a system of equipment or  |
| #NetworkManagement | software used in monitoring, controlling, and   |
| .anchor}Network    | managing a communications network.              |
| Management\        |                                                 |
| ([                 |                                                 |
| Software](#aaSoftw |                                                 |
| are)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| Network Switch\    | A switch is a mechanical or electronic device   |
| ([Data             | that completes or breaks an electrical path or  |
| Distribution](#aa  | that selects the paths for communication. More  |
| DataDistribution)) | specifically, network switches provide          |
|                    | capability similar to a network [hub](#Hub) but |
|                    | provide a dedicated bandwidth at each network   |
|                    | port, rather than shared bandwidth among all    |
|                    | ports.                                          |
+--------------------+-------------------------------------------------+
| []{#TelecomOC1     | OC-1 stands for "optical carrier 1," which is a |
| .anchor}OC-1       | Digital Transmission Service that operates at   |
|                    | 51.84 Megabits per second. Multiples of this    |
| ([Digital          | bandwidth are also available, such as OC-3 and  |
| Transmission       | OC-12.                                          |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Opera          | Operating System software enables the basic     |
| tingSystemSoftware | operations of a computer system or other        |
| .anchor}Operating  | electronic device. For example, it can          |
| System Software\   | configure the communication paths between       |
| ([Softw            | memory and storage, and provides basic          |
| are](#aaSoftware)) | functions for other software to operate         |
|                    | correctly.                                      |
+--------------------+-------------------------------------------------+
| []{#Pager          | A Pager (also known as a Beeper) is the         |
| .anchor}Pager\     | receiving end of a paging service and is a      |
| ([Ineligible       | small device worn on the belt or carried in a   |
| Internal           | handbag. Pagers provide text or voice messages  |
| Connections        | or both.                                        |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| Paging Services    | Paging is a service designed to deliver a       |
|                    | message to a person whose exact location is     |
| []{#telecompaging  | unknown. The service employs radio signals that |
| .anchor}([Pag      | activate a paging receiver carried by the       |
| ing](#aattPaging)) | intended recipient to deliver a text, numeric,  |
|                    | or voice message.                               |
+--------------------+-------------------------------------------------+
| []{#TelecomPaypho  | Payphone (or coin) telephone service is         |
| neTelephoneService | provided in a public or semi-public place and   |
| .anchor}Payphone   | requires the use of coins, credit card,         |
| Telephone Service  | pre-paid card, or other means of payment at the |
|                    | time of placing the call.                       |
| ([Ineligible       |                                                 |
| Telecommunications |                                                 |
| Services](#aattin  |                                                 |
| eligibleservices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#PerDiemDef     | Per diem is a dollar amount designated to a     |
| .anchor}Per Diem   | vendor for daily expenses such as lodging and   |
|                    | food. It may or may not include travel time.    |
| ([Miscellaneous    |                                                 |
| Fees and           |                                                 |
| Charges            |                                                 |
| ](#MiscMiscellaneo |                                                 |
| usFeesAndCharges)) |                                                 |
+--------------------+-------------------------------------------------+
| Performance Bond\  | A Performance Bond, also known as a Bid Bond,   |
| ([Other            | is a legal obligation, generally obtained by    |
| Miscellaneous      | the vendor or contractor from a third party,    |
| Ineligible         | that guarantees the terms of the contract or    |
| Components](#Othe  | agreement are met. In the event of default or   |
| rMiscellaneousInel | failure to meet the terms, the bond would be    |
| igibleComponents)) | used to complete the contracted work.           |
+--------------------+-------------------------------------------------+
| []{#TelecomPerma   | Permanent Virtual Circuits (PVCs) are shared    |
| nentVirtualCircuit | connections between end-points. PVCs play a     |
| .anchor}Permanent  | central role in Frame Relay networks. They\'re  |
| Virtual Circuit    | also supported in some other types of networks, |
| (PVC)              | such as X.25.                                   |
|                    |                                                 |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| Personal           | Personal Communications Services (PCS) is a     |
| Communications     | digital wireless telecommunications service,    |
| Services (PCS)     | similar to cellular service, but operating on   |
|                    | different radio frequencies.                    |
| ([Telephone        |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []                 | Personal computers, or workstations, are        |
| {#PersonalComputer | computers designated or designed as end-user    |
| .anchor}Personal   | equipment. They may operate in a stand-alone    |
| Computers/         | environment or may be connected to a host       |
| Workstations\      | computer as part of a network. They are         |
| ([Servers](#aaServ | differentiated from computers configured as     |
| ers)---Ineligible) | servers that are designed to route information  |
|                    | to and from end-user equipment.                 |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Person         | A Personal Digital Assistant (PDA) is a         |
| alDigitalAssistant | handheld device that can provide several        |
| .anchor}Personal   | functions such as calendaring, telephone, and   |
| Digital Assistant  | e-mail. Some PDAs have wireless networking      |
| (PDA)\             | features.                                       |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Teleco         | Phone Calling Cards generally have the          |
| mPhoneCallingCards | appearance of a credit card and provide a means |
| .anchor}Phone      | to make long distance calls from any phone.     |
| Calling Cards      | Charges for the call are subtracted from the    |
|                    | calling card balance or are included in the     |
| ([Telephone        | calling card subscriber's monthly phone bill.   |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#PhoneModem     | Phone modems are devices that convert data      |
| .anchor}Phone      | signals into suitable form for transmission and |
| Modems\            | receipt over a telephone line.                  |
| ([Circuit Cards/   |                                                 |
| Com                |                                                 |
| ponents](#aaCircui |                                                 |
| tCardsComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Tele           | The Primary Interexchange Carrier (PIC) is the  |
| comPICChangeCharge | long distance company to which traffic from a   |
| .anchor}PIC Change | given location is automatically routed when     |
| Charge             | dialing 1 in an equal access area. The          |
|                    | selection of the carrier is done by the local   |
| ([Telephone        | telephone customer and becomes a part of the    |
| Service            | telephone company\'s records for routing long   |
| Co                 | distance calls made from the customer's number. |
| mponents](#aattTel | When the PIC is changed from one long distance  |
| ephoneComponents)) | company to another at the request of the        |
|                    | customer, there is a one-time PIC Change Charge |
|                    | assessed by the local telephone company to      |
|                    | cover the cost of reprogramming the telephone   |
|                    | company central office switch.                  |
+--------------------+-------------------------------------------------+
| []{#TelecomPOTS    | "POTS" stands for "Plain Old Telephone Service" |
| .anchor}POTS       | and provides local telephone dial-tone service. |
|                    |                                                 |
| ([Telephone        |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Printer        | A printer is a device that receives computer    |
| .anchor}Printer\   | information and prints it on paper.             |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Pri            | A PBX is a centralized telephone switching      |
| vateBranchExchange | system located at a business or organization    |
| .anchor}Private    | site. The PBX provides internal                 |
| Branch Exchange    | station-to-station dialing and access to the    |
| (PBX)\             | public switched network.                        |
| ([Telephone        |                                                 |
| Components](#aaTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Proce          | A processor terminator card is a device         |
| ssorTerminatorCard | installed in a multi-processor computer to      |
| .anchor}Processor  | signal the computer that only one processor is  |
| Terminator Card\   | installed.                                      |
| ([Circuit Cards/   |                                                 |
| Com                |                                                 |
| ponents](#aaCircui |                                                 |
| tCardsComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#ProxyServer    | A proxy server is a device that sits between    |
| .anchor}Proxy      | \"trusted clients\" (*e.g.*, workstations       |
| Server\            | inside an organization) and \"untrusted         |
| ([Data             | clients\" (*e.g.*, the Internet) and provides   |
| Protection](#      | security features and oftentimes address        |
| aaDataProtection)) | translation. To the untrusted clients,          |
|                    | communication appears to be taking place with   |
| ([Ser              | the proxy, even though the commun-ication is    |
| vers](#aaServers)) | passed to and from the trusted clients.         |
+--------------------+-------------------------------------------------+
| []{#P              | A Public Address System allows the user to make |
| ublicAddressSystem | announcements through the use of amplifiers and |
| .anchor}Public     | speakers.                                       |
| Address (PA)       |                                                 |
| System\            |                                                 |
| ([Telephone        |                                                 |
| Components](#      |                                                 |
| aaTelephoneCompone |                                                 |
| nts)---Ineligible) |                                                 |
|                    |                                                 |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#PVBX           | A Private Video Branch Exchange (PVBX) is a PBX |
| .anchor}PVBX\      | designed for video information. A PVBX can link |
| ([Video            | classrooms or other locations together and can  |
| Comp               | interconnect end-user and other equipment, such |
| onents](#aaVideo)) | as cameras, monitors, and videocassette         |
|                    | recorders.                                      |
+--------------------+-------------------------------------------------+
| []{#RacksCabinets  | A rack is a metal supporting framework for      |
| .anchor}Racks and  | mounting cables, equipment, and/or wires. A     |
| Cabinets\          | cabinet is an enclosure for equipment,          |
| ([Other Eligible   | terminating cables, connection devices, and/or  |
| Internal           | wires.                                          |
| Connections        |                                                 |
| Comp               |                                                 |
| onents](#aaOtherEl |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []                 | Radio Loop is provided by a local exchange      |
| {#TelecomRadioLoop | telecommunications carrier and is also called   |
| .anchor}Radio Loop | Basic Exchange Telecommunications Radio Service |
|                    | (BETRS). BETRS is used by local telephone       |
| ([Telephone        | companies to provide dial tone to subscribers   |
| Service](#aatt     | in certain circumstances, such as when it is    |
| TelephoneService)) | either not technically possible or not          |
|                    | cost-effective to provide the service by        |
|                    | conventional means.                             |
+--------------------+-------------------------------------------------+
| Relay I/O Module   | A Relay I/O Module allows protection by an      |
|                    | Uninterruptible Power Supply (UPS) for          |
| []{#relayiomodule  | equipment not pre-designed for a UPS interface  |
| .anchor}([Data     |                                                 |
| Protection](#      |                                                 |
| aaDataProtection)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Remo           | Remote access components, such as a remote      |
| teAccessComponents | access router or communications server, allow   |
| .anchor}Remote     | users to access network resources by dialing in |
| Access Components  | from an off-site location in order to connect   |
|                    | their local computer with network devices.      |
| ([Ser              | Dialing in most typically utilizes standard     |
| vers](#aaServers)) | telephone lines but, in some cases, can be      |
|                    | based on other technologies.                    |
+--------------------+-------------------------------------------------+
| Residential        | Residential telephone service is designed for   |
| Telephone Service  | homes and residences, but not commercial        |
|                    | establishments.                                 |
| []                 |                                                 |
| {#telecomresidenti |                                                 |
| altelephoneservice |                                                 |
| .                  |                                                 |
| anchor}([Telephone |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | Reverse Directory Assistance is a service that  |
| ]{#TelecomReverseD | can use a phone number to provide the name and, |
| irectoryAssistance | in some cases, the address of the owner of that |
| .anchor}Reverse    | phone number.                                   |
| Directory          |                                                 |
| Assistance         |                                                 |
|                    |                                                 |
| ([Ineligible       |                                                 |
| Telecommunications |                                                 |
| Services](#aattin  |                                                 |
| eligibleservices)) |                                                 |
+--------------------+-------------------------------------------------+
| Router\            | Routers are switching devices that can act as   |
| ([Data             | an interface between two networks and connect   |
| Distribution](#aa  | different segments, such as departments or      |
| DataDistribution)) | floors in a building. Functionally, routers     |
|                    | select the routing path for traffic, may        |
|                    | provide features such as load balancing, and    |
|                    | can provide trouble-shooting diagnostic         |
|                    | capabilities.                                   |
+--------------------+-------------------------------------------------+
| []{#SatelliteDish  | Satellite Dishes are antennas capable of        |
| .anchor}Satellite  | receiving signals from and, in some cases,      |
| Dishes\            | transmitting signals to communications          |
| ([Interfaces,      | satellites.                                     |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Telec          | Satellite service provides communication        |
| omSatelliteService | between points on Earth by using an orbiting    |
| .anchor}Satellite  | satellite as a communications relay point.      |
| Service            |                                                 |
|                    |                                                 |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Server         | Servers are computers on a local area network   |
| .anchor}Servers    | that can provide access to files, software,     |
|                    | printers, or other features that are shared     |
| ([Ser              | among multiple users.                           |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#               | Shipping Charges are the charges associated     |
| ShippingChargesDef | with the delivery of products from their point  |
| .anchor}Shipping   | of origin to the customer premises.             |
| Charges            |                                                 |
| ([Miscellaneous    |                                                 |
| Fees and           |                                                 |
| Charges            |                                                 |
| ](#MiscMiscellaneo |                                                 |
| usFeesAndCharges)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Software       | Software refers to the detailed instructions    |
| .anchor}Software   | that operate a computer, distinct from the      |
|                    | computer hardware.                              |
| ([Softw            |                                                 |
| are](#aaSoftware)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#SpareParts     | Spare parts are components on hand to replace   |
| .anchor}Spare      | hardware that fails.                            |
| Parts\             |                                                 |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Speakers       | Speakers are the components that provide sound  |
| .anchor}Speakers\  | from a computer, phone, intercom, or other      |
| ([Ineligible       | device.                                         |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#StationMess    | Station Message Detail Recording (SMDR) and     |
| ageDetailRecording | Call Detail Recording (CDR) are                 |
| .anchor}Station    | software/hardware PBX components that provide   |
| Message Detail     | the ability to generate reports on call         |
| Recording (SMDR)   | details. Those details include, but are not     |
|                    | limited to, call duration, PBX station numbers, |
| ([Telephone        | time and date, trunk route, dialed number, and  |
| Components](#      | cost of call.                                   |
| aaTelephoneCompone |                                                 |
| nts)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{#StorageMedia   | Storage media includes products such as floppy  |
| .anchor}Storage    | disks and recordable CD ROM that provide        |
| Media              | replaceable storage.                            |
|                    |                                                 |
| ([Storage          |                                                 |
| Devic              |                                                 |
| es](#aaStorageDevi |                                                 |
| ces)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{#SurgeProtector | Surge protectors provide electrical AC power    |
| .anchor}Surge      | outlets with circuitry that protects equipment  |
| Protector ([Data   | against voltage spikes and electrical           |
| Protecti           | disturbances.                                   |
| on](#aaDataProtect |                                                 |
| ion)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Switchboa      | The operation of a PBX or Centrex system may    |
| rdAttendantConsole | require the use of a switchboard or attendant   |
| .                  | console for the transfer of incoming calls to   |
| anchor}Switchboard | the appropriate extension when systems are not  |
| / Attendant        | equipped with Direct Inward Dialing. The        |
| Console\           | switchboard or attendant console may include    |
| ([Telephone        | Direct Station Selection (DSS), which provides  |
| Components](#aaTel | an easy means for transferring calls.           |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []                 | Switched Multimegabit Data Service (SMDS) is a  |
| {#TelecomSwitchedM | type of Digital Transmission Service offered by |
| ultimegDataService | telephone companies that operates at speeds of  |
| .anchor}Switched   | from 1.544 Megabits per second to 45 Megabits   |
| Multimegabit Data  | per second or even more.                        |
| Service (SMDS)     |                                                 |
|                    |                                                 |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#               | A system improvement or upgrade provides        |
| SystemImprovements | enhanced functionality to an existing product   |
| .anchor}System     | or configuration of products.                   |
| Improvements and   |                                                 |
| Upgrades\          |                                                 |
| ([Other Eligible   |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| Comp               |                                                 |
| onents](#aaOtherEl |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomT1      | T-1, which stands for Trunk Level 1, is a       |
| .anchor}T-1        | Digital Transmission Service that operates at   |
|                    | 1.544 Megabits per second. Greater speeds are   |
| ([Digital          | available from other Trunk Levels, such as T-2  |
| Transmission       | (6.312 Mbps) or T-3 (44.736 Mbps); slower       |
| Services           | speeds are known as Fractional T-1.             |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TapeBackup     | Tape Backup units provide copies of computer    |
| .anchor}Tape       | files on magnetic tape, for protection against  |
| Backup\            | a catastrophic failure. Tape backup             |
| ([Data             | technologies include QIC, DAT, 8mm, DLT, AIT,   |
| Protection](#      | and ADR.                                        |
| aaDataProtection)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Telephones     | Telephones, also known as telephone sets,       |
| .                  | telephone instruments, digital voice terminals, |
| anchor}Telephones\ | and voice terminals, are the end-user equipment |
| ([Telephone        | used to transmit and receive telephone          |
| Components](#      | communications.                                 |
| aaTelephoneCompone |                                                 |
| nts)---Ineligible) |                                                 |
+--------------------+-------------------------------------------------+
| [                  | A Terminal Adapter (TA) is a device that        |
| ]{#TerminalAdapter | connects a computer to an external digital      |
| .anchor}Terminal   | communications line, such as an ISDN line.      |
| Adapter\           |                                                 |
| ([Interfaces,      |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TerminalServer | A Terminal Server is a specialized server that  |
| .anchor}Terminal   | connects multiple terminals into a network.     |
| Server\            | Traditionally, terminal servers were used to    |
| ([Ser              | connect multiple "dumb" terminals into network  |
| vers](#aaServers)) | resources but today are additionally used to    |
|                    | provide increased connectivity and performance  |
|                    | for older computers workstations or to provide  |
|                    | [remote access](#RemoteAccessComponents).       |
+--------------------+-------------------------------------------------+
| Termination        | Termination charges are fees assessed for the   |
| Charges            | removal or discontinuation of a product or      |
|                    | service.                                        |
| ([Other            |                                                 |
| Miscellaneous      |                                                 |
| Ineligible         |                                                 |
| Components](#Othe  |                                                 |
| rMiscellaneousInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TestEquipment  | Test Equipment is used to test hardware,        |
| .anchor}Test       | software, cable continuity, telecommunications  |
| Equipment\         | links, etc.                                     |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Transceiver    | A transceiver is a device that transmits and    |
| .a                 | receives analog or digital signals. The term is |
| nchor}Transceiver\ | used most frequently to describe the component  |
| ([Interfaces,      | in local area networks (LANs) that actually     |
| Gateways,          | applies signals onto the network wire and       |
| Anten              | detects signals passing through the wire. For   |
| nas](#aaInterfaces | many LANs, the transceiver is built into the    |
| GatewaysAntennas)) | network interface card (NIC).                   |
+--------------------+-------------------------------------------------+
| []{#TravelTimeDef  | Travel time refers to the time required for     |
| .anchor}Travel     | service provider personnel to travel to and/or  |
| Time               | from locations necessary to provide eligible    |
|                    | services.                                       |
| ([Miscellaneous    |                                                 |
| Fees and           |                                                 |
| Charges            |                                                 |
| ](#MiscMiscellaneo |                                                 |
| usFeesAndCharges)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TelecomTrunk   | A trunk line is a communications path between   |
| .anchor}Trunk      | two switching systems, such as equipment in a   |
| lines              | telephone company central office and a Private  |
|                    | Branch Exchange (PBX). Central Office trunks    |
| ([Digital          | connect a PBX to the central office switching   |
| Transmission       | system at the central office. Tie trunks        |
| Services           | connect two PBXs together.                      |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#TwoWayRadio    | Two-way radios are wireless end-user devices    |
| .anchor}Two-Way    | used to communicate, typically over short       |
| Radio\             | distances.                                      |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#UPS            | An Uninterruptible Power Supply (UPS), also     |
| .anch              | called a battery backup, is a device that       |
| or}Uninterruptible | provides backup electric energy to a piece of   |
| Power Supply (UPS) | equipment in case the event of a power failure. |
| / Battery Backup\  |                                                 |
| ([Data             |                                                 |
| Protection](#      |                                                 |
| aaDataProtection)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#UP             | A UPS Interface Expander allows an              |
| SInterfaceExpander | Uninterruptible Power Supply (UPS) to provide   |
| .anchor}UPS        | power management to multiple devices.           |
| Interface Expander |                                                 |
|                    |                                                 |
| ([Data             |                                                 |
| Protection](#      |                                                 |
| aaDataProtection)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#VideoAmplifier | A Video Amplifier is a device that strengthens  |
| .anchor}Video      | the level of a video signal.                    |
| Amplifier          |                                                 |
|                    |                                                 |
| ([Video            |                                                 |
| Comp               |                                                 |
| onents](#aaVideo)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Vid            | A Video Channel Modulator is a distribution box |
| eoChannelModulator | that takes standard video and audio input from  |
| .anchor}Video      | video cameras, recorders, and other video       |
| Channel Modulator  | components and distributes the signals to end   |
|                    | users.                                          |
| ([Video            |                                                 |
| Comp               |                                                 |
| onents](#aaVideo)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#VideoEquipment | Video components provide the capabilities and   |
| .anchor}Video      | technologies to enable moving images on         |
| Components         | television screens or computer monitors.        |
|                    |                                                 |
| ([Video            |                                                 |
| Comp               |                                                 |
| onents](#aaVideo)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Te             | Video services involve the transmission of      |
| lecomVideoServices | visual images.                                  |
| .anchor}Video      |                                                 |
| Service            |                                                 |
|                    |                                                 |
| ([Digital          |                                                 |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#VirtualPrivat  | A Virtual Private Network (VPN) uses encryption |
| eNetworkComponents | and/or tunneling services in order to provide   |
| .anchor}Virtual    | highly secure communication over the public     |
| Private Network    | Internet or in some cases over point-to-point   |
| (VPN) Components\  | links.                                          |
| ([Data             |                                                 |
| Protection](#      |                                                 |
| aaDataProtection)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Voic           | A Voice Compression Module allows voice and fax |
| eCompressionModule | traffic to share the same lines as data and LAN |
| .anchor}Voice      | traffic.                                        |
| Compression        |                                                 |
| Module\            |                                                 |
| ([Telephone        |                                                 |
| Components](#aaTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#               | Voice Interface Cards (VIC) are usually         |
| VoiceInterfaceCard | components of a router or PBX system that       |
| .anchor}Voice      | interface with internal systems and the public  |
| Interface Card\    | switched telephone network. Examples are FXO    |
| ([Telephone        | Cards, E&M Cards, and FXS Cards.                |
| Components](#aaTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| Voice Mail         | Voice mail components allow users to receive    |
| Components         | voice messages left by telephone callers and    |
|                    | may have other features, such as message        |
| []{#v              | forwarding.                                     |
| oicemailcomponents |                                                 |
| .                  |                                                 |
| anchor}([Telephone |                                                 |
| Components](#aaTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []                 | A voice mail service allows users to receive    |
| {#VoiceMailService | voice messages left by telephone callers and    |
| .anchor}Voice Mail | may have other features such as message         |
| Service            | forwarding. A voice mail service is classified  |
|                    | as an information service that is distinct from |
| ([Voice Mail       | a telecommunications service or Internet        |
| Service](#Misc     | access.                                         |
| VoiceMailService)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Voi            | A Voice/Fax module is an access product that    |
| ceFaxNetworkModule | enables the transmission of multiprotocol       |
| .anchor}Voice/Fax  | data\--voice, fax and LAN\--over                |
| Network Module\    | telecommunications services.                    |
| ([Interfaces,      |                                                 |
| Gateways,          |                                                 |
| Anten              |                                                 |
| nas](#aaInterfaces |                                                 |
| GatewaysAntennas)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#VoIPComponents | Voice/video over IP (VoIP) components refer to  |
| .                  | equipment that utilizes the TCP/IP suite of     |
| anchor}Voice/Video | protocols to provide voice and/or video         |
| over IP (VoIP)     | communications.                                 |
| Components\        |                                                 |
| ([Data             |                                                 |
| Distribution](#aa  |                                                 |
| DataDistribution)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#IAWebCasting   | Web Casting is a service provided over the      |
| .anchor}Web        | Internet that delivers news or other content    |
| Casting            | via web browser software or to an E-mail        |
|                    | address. A user accesses a Web Casting site and |
| ([Ineligible       | chooses what news or content he/she wants to be |
| Internet Access    | informed about. Information content is then     |
| Ser                | periodically delivered by the Web Casting       |
| vices](#InternetIn | supplier.                                       |
| eligibleServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#IAWebHosting   | Web Hosting provides a school or library        |
| .anchor}Web        | website at an external location outside of the  |
| Hosting            | school's or library's premises. A website is a  |
|                    | location (such as www.schoolname.org) for World |
| ([Web              | Wide Web content made available to those        |
| Hosting](#In       | accessing the site.                             |
| ternetWebHosting)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#WebServer      | A web server is a computer server used to       |
| .anchor}Web        | provide information to Internet users and can   |
| Server\            | also be used to provide web-based software      |
| ([Ser              | applications and other web-based functions.     |
| vers](#aaServers)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#IA             | A web site creation fee is a separate charge    |
| WebSiteCreationFee | for creating a website.                         |
| .anchor}Web Site   |                                                 |
| Creation Fee       |                                                 |
|                    |                                                 |
| ([Ineligible       |                                                 |
| Internet Access    |                                                 |
| Ser                |                                                 |
| vices](#InternetIn |                                                 |
| eligibleServices)) |                                                 |
+--------------------+-------------------------------------------------+
| Wide Area Networks | A wide area network is a voice, data, and/or    |
| (WANs)             | video network that provides connections from    |
|                    | within an eligible school or library to other   |
| ([Digital          | locations beyond the school or library.         |
| Transmission       |                                                 |
| Services           |                                                 |
| ](#aattDigitalTran |                                                 |
| smissionServices)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#WireManager    | Wire managers are wire restraints to house or   |
| .anchor}Wire       | arrange wiring and cabling. They can be         |
| Managers\          | aluminum or plastic and may be rack-mountable.  |
| ([Cabling/         |                                                 |
| Connectors](#aaC   |                                                 |
| ablingConnectors)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Wirele         | A Wireless Local Area Network provides the      |
| ssLocalAreaNetwork | functionality of a local area network using     |
| .anchor}Wireless   | wireless components rather than cabling.        |
| Local Area         |                                                 |
| Network\           |                                                 |
| ([Data             |                                                 |
| Distribution](#aa  |                                                 |
| DataDistribution)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#               | A Wireless PBX Adjunct functions in conjunction |
| WirelessPBXAdjunct | with a Private Branch Exchange to enable use of |
| .anchor}Wireless   | cordless telephones on an organization's        |
| PBX Adjunct\       | premises.                                       |
| ([Telephone        |                                                 |
| Components](#aaTel |                                                 |
| ephoneComponents)) |                                                 |
+--------------------+-------------------------------------------------+
| []{#Wireles        | Wireless telephone services provide connection  |
| sTelephoneServices | to the public switched telephone network        |
| .anchor}Wireless   | similar to traditional phone service, but       |
| Telephone Services | utilize portable electronic devices and radio   |
|                    | frequencies rather than hard-wired handsets.    |
| ([Telephone        |                                                 |
| Service](#aatt     |                                                 |
| TelephoneService)) |                                                 |
+--------------------+-------------------------------------------------+
| Workstation        | See the entry for [Personal                     |
|                    | Computers/Workstations](#PersonalComputer).     |
| ([Ineligible       |                                                 |
| Internal           |                                                 |
| Connections        |                                                 |
| C                  |                                                 |
| omponents](#aaInel |                                                 |
| igibleComponents)) |                                                 |
+--------------------+-------------------------------------------------+

  -----------------------------------------------------------------------
  []{#xxIndex .anchor}**Index**

  -----------------------------------------------------------------------

3-Way Calling, 32

800 Service, 3, 28

900 Calls, 4, 5, 28

900/976 Call Blocking, 4

900/976 Charges, 5

911, 4, 28

Access Point, 11, 28

ACD, 29

Activation, 21

Administration, 21, 24

Alarm, 4, 28

Alarm Systems, 4

Ancillary Use, 24

Answering Machines, 17, 22

Antennas, 12, 28, 29, 31, 32, 34, 35, 36, 37, 38, 39, 42, 44, 46

Anti-Virus, 16, 28

Application Assistance, 22

Application Software, 16, 28

Archival Information, 17

Asbestos Removal, 15, 28

Asynchronous Transfer Mode, 3, 29, 36

ATM, 3, 29, 36

Attendant Console, 14

Automatic Call Distribution System, 17, 29

Automatic Route Selection, 14, 29

Basic Conduit, 6, 7, 8

Basic Maintenance, 19

Basic Maintenance of Internal Connections, 26

Battery Backup, 11, 45

Beeper, 39

Blueprints, 33

BRI, 3, 35

Bridge, 12, 29

Broadband over Power Lines, 3, 7, 29

Broadcast Equipment, 29

Broadcast Television, 15, 22, 29

Burglar Alarm, 28

Cabinet, 15, 41

Cable, 10, 19, 31

Cable Equipment, 29

Cable Modem, 7, 12, 29

Cable Services, 16

Cable Television, 12, 15, 17, 22, 29

Cabling, 10, 29, 31, 34, 46

Caching, 8, 17, 30

Caching Service, 8

Call Accounting System, 17, 30

Call Blocking, 28

Call Detail Recording, 30, 43

Call Forwarding, 30, 32

Call Sequencer, 17, 30

Call Transfer, 30

Call Waiting, 32

Calling Cards, 40

Cameras, 17, 41, 45

Cartridge Magnetic Tape, 17, 30

CD, 14, 15, 17, 30, 38, 43

CD or DVD Players, 17

CD ROM, 14, 15, 17, 38, 43

CDR, 30, 43

Cellular Service, 2, 3, 30, 40

Centrex, 3, 14, 29, 30, 38, 43

Change Fees, 21, 30

Children's Internet Protection Act, 2

Circuit, 10, 31, 38, 40, 41

Circuit Cards, 10, 31

Client Access Licenses, 13, 19, 31

Coax, 10, 38

CODEC, 15, 31

Coincident with Installation, 21, 22

Collaboration Tools, 6

Compact Disc, 30

Components, 5, 6, 7, 8, 10, 11, 12, 13, 14, 15, 16, 17, 19, 21, 22, 24,
30, 31, 37, 41, 42, 43, 45, 46

Computer Workstations, 17

Conduit and Raceway, 10, 31

Conferencing Services, 4, 31

Configuration, 7, 13, 19, 21, 33

Connectors, 10, 29, 31, 34, 46

Construction Costs, 22

Consulting Services, 22

Consumables, 10, 17, 31

Content, 2, 5, 6, 7, 8, 13, 15, 17, 28, 34, 36, 46

Content Filtering, 13

Contingency Fee, 21, 31

Contractor Duty Station, 19

Contractor Personnel, 22

Copper, 10, 31

Copper-to-Fiber Converter, 12, 31

Cost Allocation, 6, 7, 10, 13, 24

Cost-Effective, 7, 13, 19, 21, 29, 41

Couplers, 10, 31

Creation Configuration, 5

Creation Maintenance, 5

Creation of Video Content, 17

CSU, 12, 31

Custom Calling Services, 4, 32

Dark Fiber, 5, 8, 32

Data Distribution, 11, 28, 35, 37, 38, 39, 42, 46

Data Distribution Equipment, 37

Data Protection, 11, 32, 34, 37, 41, 43, 45

Design, 21, 22

DHCP (Dynamic Host Configuration Protocol), 13, 33

Diagnostic Services, 19

Diagrams, 33

DID, 4, 32

Digital Subscriber Line, 7, 32

Digital Transmission Services, 2

Digital Video Disc, 30

Direct Broadcast Satellite, 5, 32

Direct Inward Dialing, 4, 32, 43

Direct Station Selection, 43

Directory Advertising, 5, 32

Directory Assistance Charges, 4, 32

Directory Listings, 5, 32

Disaster Recovery, 16, 32

Distance Learning, 3, 33

Distinctive Ring, 32

DNS (Domain Name Server), 13

Documentation, 15, 33

Domain Name, 7, 13, 33

Domain Name Registration, 7

DS-1, 3, 33

DS-2, 3, 33

DS-3, 3, 33

DSL, 7, 32

DSU, 12, 31

Duplicative Services, 22, 33

DVD, 14, 17, 30, 38

E911, 4, 14, 28, 33

Electrical Power, 33

Electrical System Upgrades, 15, 33

Eligible Users and Locations, 25

E-Mail, 6, 13, 14, 16, 17, 33, 34, 40, 46

E-Mail Services, 6, 34

Encyclopedias, 15

End-User Equipment, 40

End-User Products, 22

End-User Training, 22

Engineering, 21

Environmental Monitoring, 16, 34

Extended Warranties, 21

Faceplate Cover, 34

Faceplates, 10

Fax Machines, 4, 17, 34, 45, 46

Fiber Coax, 10, 38

Fiber Optics, 3, 29, 32, 34

File Servers, 24

Filtering Service, 8, 34

Finance Charges, 5, 8, 17, 22

Fire Alarm, 28

Firewall, 7, 11, 13, 34

Flat Rate, 4, 34, 37, 38

Floppy Disk Drive, 14

Floppy Disks, 17, 43

Fractional T-1, 3, 43

FRAD, 12, 34

Frame Relay, 3, 34, 40

Freight Assurance Fees, 21

Gateways, 12, 35

Global Service Provider, 35

Glossary, 1, 28

GSP, 35

GSP fees, 35

GSP Fees, 7

Hard Disk Drive, 35

Homework Hotline Equipment, 35

Homework Hotline Service, 4, 17, 35

Hubs, 11, 35

Incidental Charges, 22

Ineligible Components, 15, 22

Ineligible Features, 25

Ineligible Services, 5, 8

Infrastructure, 26

Initial Configuration, 21, 22

Initial Planning, 22

Inside Wire Maintenance Plan, 4, 35

Installation, 3, 4, 8, 10, 15, 21, 22

Installation Tools, 16

Instruction, 21, 22, 33

Instructional Television Fixed Service, 22

Integral Component, 2, 6, 13, 14, 15, 17, 21

Integrated Services Digital Network, 3, 35

Interactive Television, 3, 36

Intercom, 15, 17, 36, 37, 43

Interconnected VoIP, 21, 36

Interest, 22

Interface/Edge Device, 12, 36

Interfaces, 12, 28, 29, 31, 34, 35, 36, 37, 38, 39, 42, 44, 46

Internal Connections, 1, 5, 10, 11, 12, 15, 17, 19, 21, 22, 26

Internet, 1, 2, 6, 7, 8, 11, 12, 13, 21, 26, 29, 30, 32, 33, 34, 35, 36,
41, 45, 46

Internet Access, 1, 2, 6, 7, 8, 11, 12, 21, 22, 26, 29, 32, 33, 34, 35,
36, 45

Internet Content, 36

Internet2, 2, 5, 8, 36

ISDN, 3, 35, 44, 46

ITFS, 22

ITV, 36

Jacks, 10

Key System, 14, 37

Keyboard, 13, 37

KVM Switch, 13, 37

Labor, 22

LAN, 28, 37, 45, 46

LAN Components, 26

Laptop Computer, 16, 37

Late Payment Fees, 22

Lease fees, 21

Lightning Arrestors, 16, 37

Local Area Networks, 11, 35, 37, 42, 44, 46

Local Measured Service, 4, 37

Local Network, 31

Local Phone Service, 2, 3, 37

Long Distance, 2, 3, 35, 37, 40

Maintenance, 1, 4, 5, 8, 19, 26, 35

Master Control Unit, 15, 37

Masts, 12, 37

MCU, 37, 38

Media Converter, 12, 38

Memory, 10, 15, 38

Message Rate Service, 4

Microphones, 17

Miscellaneous Components, 12, 31

Miscellaneous Fees and Charges, 21

Miscellaneous Services, 1, 4, 5, 8, 15, 17, 21

Modem, 4, 29

Modulating Electronics, 32

Module, 13, 38, 46

Monitor, 13, 37, 38

Monitoring, 4, 5, 19, 29

Multimedia, 15, 38

Multimedia Kits, 15

Multiplexer, 11, 38

Multipoint Control Unit, 15, 38

Network Access Register, 4

Network Architecture, 22

Network Interface Cards, 10, 38, 44

Network Interface Device, 12, 39

Network Management, 19, 22, 39

Network Switch, 11, 39

NIC, 10, 38, 44

Notebook Computer, 16, 37

Numeric Message, 39

OC-1, 3, 39

OC-12, 3, 39

OC-3, 3, 39

OC-n, 3

Off-Site Location, 19, 41

On-Site Technical Support, 19

On-Site Training, 21

Operating System, 13, 14, 16, 38

Operating System Software, 39

Optic Cable, 32

Other Eligible Telecom Services, 4

Pagers, 17, 39

Paging Service, 3, 39

Panels, 10

Payphone, 5, 39

PBX, 10, 14, 29, 30, 31, 33, 37, 41, 43, 44, 45, 46

PCS, 3, 40

PDA, 17, 40

Per Diem, 21

Performance Bond, 22

Permanent Virtual Circuits, 3, 40

Personal Communications Services, 3, 40

Personal computers, 40

Personal Digital Assistants, 17

Phone Calling Cards, 4

Phone Modems, 10, 40

PIC, 4, 40

PIC Change Charge, 4

Plain Old Telephone Service, 3

Point-to-Point, 8

POTS, 3, 28, 40

Power Strips, 16

PRI, 3, 35

Primary Interexchange Carrier, 40

Printers, 17, 40

Private Branch Exchange, 14, 32, 41, 44, 46

Processor Terminator Card, 10, 41

Processors, 10

Program Advice, 22

Programming, 15, 22, 28

Project Management, 21

Proxy Server, 11, 13, 41

PSAP, 28

Public Address System, 15, 17, 41

Public Safety Answering Point, 28

PVBX, 15, 41

PVC, 3, 40

Rack, 15, 41, 46

Rack Computer Room, 34

Radio, 12, 16, 28, 29, 30, 38, 39, 40

Radio Loop, 3, 41

Recorders, 17

Redundant, 16

Relay I/O Module, 11, 41

Remote, 10

Remote Access, 13, 41, 44

Remote Access Components, 13, 41

Remote Access Router, 41

Repair and Upkeep, 19

Residential Telephone Service, 5, 42

Reverse Directory Assistance, 5, 42

Routers, 10, 11, 31, 34, 36, 41, 42, 45

Satellite, 3, 5, 12, 22, 29, 32, 42

Satellite Dishes, 12

Satellite Television, 22

Scheduling Service, 5

Security Features, 41

Security Hazards, 11

Servers, 10, 13, 14, 15, 16, 28, 30, 33, 34, 35, 37, 38, 40, 41, 42, 44,
46

Service Contracts, 21

Shipping Charges, 21

SMDR, 30, 43

SMDS, 3, 43

Software, 7, 13, 16, 17, 19, 22, 28, 30, 31, 34, 38, 39, 42, 43, 44, 46

Software Applications, 7, 13, 46

Spare Parts, 15, 42

Speakers, 16, 38, 41, 43

Specialized Services, 8

Speed Calling, 32

Standby, 16

Station Message Detail Recording, 30, 43

Storage, 5, 13, 14, 16, 17, 30, 35, 39, 43

Storage Media, 43

Surcharges, 21

Surge Protectors, 15, 16, 43

Switch, 13

Switchboard, 14

Switchboard or Attendant Console, 43

Switched Multimegabit Data Service, 3, 43

System Improvements, 15, 43

System Upgrade, 43

T-1, 3, 7, 34, 43

T-2, 3, 43

T-3, 3, 34, 43

Tape Backup, 11, 43

Taxes, 21

Technical Support, 4, 8, 19

Technology Plans, 22

Telecommunications, 2, 3, 4, 5, 6, 8, 11, 12, 26, 28, 36, 38, 40, 41,
44, 45

Telecommunications Services, 1, 2, 4, 5, 21, 22, 26

Telephone, 3, 4, 7, 14, 28, 29, 30, 32, 33, 34, 35, 36, 37, 38, 39, 40,
41, 42, 43, 44, 45, 46

Telephone Components, 4, 14

Telephone Features, 4

Telephone Service, 3, 4, 5, 14, 28, 30, 32, 34, 37, 38, 39, 40, 41, 42,
46

Telephone Sets, 17, 44

Television, 12, 15, 16, 17, 22, 28, 29, 32, 36, 38, 45

Terminal Adapter, 12, 44

Terminal Server, 13, 44

Termination Charges, 5, 8, 17, 22

Test Equipment, 22, 44

Text Messages, 34, 39

Text Paging, 39

Toll Charges, 28

Toll-Free, 4, 28, 35

Tools, 22

Towers, 12

Training, 8, 21, 22

Transceiver, 12, 44

Travel Time, 21

Trunk Lines, 3, 44

Trunk Route, 43

Twisted Pair, 10, 38

Two-in-Five Rule, 10, 19, 26

Two-Way Radios, 17, 44

TX-to-FX, 12, 31

Uninterruptible Power Supply, 11, 45

Universal Service Fees, 21

Upgrade, 33

UPS, 11, 41, 45

Video, 3, 4, 5, 8, 10, 13, 15, 17, 29, 30, 31, 33, 36, 37, 38, 41, 45,
46

Video Amplifier, 15, 45

Video Channel Modulator, 15, 45

Video Components, 15, 29, 31, 37, 38, 41, 45

Video Encoder, 31

Video Services, 3, 45

Videocassette Recorders, 17, 41, 45

Virtual Private Network, 8, 11, 45

Voice Compression Module, 14, 45

Voice Interface Card, 14, 45

Voice Mail, 4, 13, 14, 17, 22, 45

Voice Mail Components, 14, 45

Voice Message, 39

Voice/Fax Network Module, 12, 46

Voice/Video over IP, 11, 46

VPN, 11, 45

WAN, 26, 46

WAN Components, 26

Warranty, 21

Web Casting, 8, 46

Web Hosting, 7, 33, 46

Web Server, 13, 46

Web Site Creation Fee, 46

Wide Area Network, 7, 26, 31, 46

Wide Area Network Infrastructure, 26

Wide Area Networks, 26

Wire, 19, 35, 46

Wire Managers, 10

Wireless, 3, 7, 11, 14, 25, 28, 30, 37, 40, 44, 46

Workstation, 40, 47

Workstations, 12, 15, 16, 17, 35, 37, 40, 41, 44

Yellow Pages, 32

[^1]: We include [interconnected VoIP](#InterconnectedVoIPDef) as an
    eligible service irrespective of whether this service is a
    telecommunications service or an information service. The Commission
    has included both information services (*i.e.*, Internet access and
    voicemail services) and telecommunications services as Priority One
    services eligible for discounts under the universal service support
    mechanism. *Schools and Libraries Universal Service Support
    Mechanism,* CC Docket No. 02-6, Second Report and Order and Further
    Notice of Proposed Rulemaking, 18 FCC Rcd 9202, 9212, para. 29
    (2003). As such, the regulatory classification of [interconnected
    VoIP](#InterconnectedVoIPDef) service does not affect our inclusion
    of these services as eligible services here. The Commission plans to
    take all necessary actions to conform its rules to this decision.