+-------------+----------------------------------------+-------+-----+
| #           |                                        |       |     |
|  Teleworker |                                        |       |     |
|  Solutions  |                                        |       |     |
|             |                                        |       |     |
| Here you    |                                        |       |     |
| will find a |                                        |       |     |
| list of     |                                        |       |     |
| products    |                                        |       |     |
| and         |                                        |       |     |
| services    |                                        |       |     |
| developed   |                                        |       |     |
| to meet the |                                        |       |     |
| process for |                                        |       |     |
| pa          |                                        |       |     |
| rticipation |                                        |       |     |
| in the NIH  |                                        |       |     |
| Telework    |                                        |       |     |
| (tel        |                                        |       |     |
| ecommuting) |                                        |       |     |
| program.    |                                        |       |     |
| For full    |                                        |       |     |
| guidelines  |                                        |       |     |
| regarding   |                                        |       |     |
| Teleworking |                                        |       |     |
| See         |                                        |       |     |
| 2300-600-1  |                                        |       |     |
| NIH         |                                        |       |     |
| Telework    |                                        |       |     |
| Policy at:  |                                        |       |     |
|             |                                        |       |     |
| <http://www |                                        |       |     |
| 1.od.nih.go |                                        |       |     |
| v/oma/manua |                                        |       |     |
| lchapters/p |                                        |       |     |
| erson/2300- |                                        |       |     |
| 600-1/>send |                                        |       |     |
| an e-mail   |                                        |       |     |
| to the NIH  |                                        |       |     |
| Help Desk   |                                        |       |     |
| (<heldes    |                                        |       |     |
| k@nih.gov>) |                                        |       |     |
+-------------+----------------------------------------+-------+-----+
| **Enabled   | Enabled Voice Mail (EVM) - Voice mail  | \$200 | 1-2 |
| Voice Mail  | messages can be sent as a sound file   | per   | D   |
| (EVM)**     | to existing email system and listened  | user  | ays |
|             | to on PC. \                            |       |     |
|             | \                                      |       |     |
|             | Notification of a voice mail message   |       |     |
|             | can be sent to cell phone(s) and       |       |     |
|             | PDA(s), but audio is absent.  \        |       |     |
|             | \                                      |       |     |
|             | Fax messages can be sent to a PC as an |       |     |
|             | email message to view and print.       |       |     |
+-------------+----------------------------------------+-------+-----+
| **EVM -     | Operator Services will transcribe the  | N/C   | 4   |
| \"508       | Voice Mail messages in the mailboxes   |       | Ho  |
| C           | of the hearing impaired, the contents  |       | urs |
| ompliant\"\ | are then forwarded to user via         |       |     |
| Voice Mail  | email.                                 |       |     |
| Tr          |                                        |       |     |
| anscription |                                        |       |     |
| Service,    |                                        |       |     |
| for the     |                                        |       |     |
| Hearing     |                                        |       |     |
| Impaired**  |                                        |       |     |
+-------------+----------------------------------------+-------+-----+
| **Ultra     | Allows the capability to forward       | \$200 | 1   |
| Call        | one\'s phone from a remote location to |       | Day |
| Forward**   | a cell phone or house line. Note: End  |       |     |
|             | user must first initialize UCF feature |       |     |
|             | from primary location. Thereafter,     |       |     |
|             | Teleworker can then activate UCF from  |       |     |
|             | remote location.                       |       |     |
+-------------+----------------------------------------+-------+-----+
| **Call      | Allows the capability to forward a     | N/C   | 1   |
| Forward Off | phone to an off-switch phone. i.e.     |       | Day |
| Switch**    | Cell phone, house line.  This requires |       |     |
|             | the end-user to forward the phone from |       |     |
|             | the primary location.                  |       |     |
+-------------+----------------------------------------+-------+-----+
| **DSL       | Teleworker line used for email and     | \$200 | 35  |
| lines -     | phone usage.  Ability to access any    | (app  | D   |
| Re          | NIH remotely. DSL is faster than       | rox.) | ays |
| sidential** | ISDN.  24X7 support.  Diagnostics can  | To    |     |
|             | be done over the phone.  Rate is not   | inst  |     |
|             | based on usage.  Dependant on          | all,\ |     |
|             | teleworker DSL availability at primary | \$90  |     |
|             | residence.                             | (app  |     |
|             |                                        | rox.) |     |
|             |                                        | mo    |     |
|             |                                        | nthly |     |
|             |                                        |       |     |
+-------------+----------------------------------------+-------+-----+
| **ISDN      | Teleworker line used for email and     | \$13  | 30  |
| lines -     | phone usage.  Ability to access any    | 1.50\ | D   |
| Re          | NIH remotely. DSL is faster than       | \$    | ays |
| sidential** | ISDN.   Rate is based on usage.        | 42.00 |     |
|             |                                        | plus  |     |
|             |                                        | \$    |     |
|             |                                        | 16.00 |     |
|             |                                        | per   |     |
|             |                                        | Min.\ |     |
|             |                                        | Time  |     |
|             |                                        | and   |     |
|             |                                        | Mate  |     |
|             |                                        | rial\ |     |
|             |                                        | \     |     |
|             |                                        | $0.02 |     |
|             |                                        | per   |     |
|             |                                        | m     |     |
|             |                                        | inute |     |
|             |                                        | usage |     |
|             |                                        | fee\  |     |
|             |                                        | \$    |     |
|             |                                        | 40.75 |     |
|             |                                        | mo    |     |
|             |                                        | nthly |     |
+-------------+----------------------------------------+-------+-----+
| **Analog    | Fax lines that can be utilized as fax  | \$20  | 14  |
| lines -     | line, phone line, or parachute access. | 0.00\ | -20 |
| Re          |                                        | \$    | D   |
| sidential** |                                        | 42.00 | ays |
|             |                                        | plus  |     |
|             |                                        | \$    |     |
|             |                                        | 16.00 |     |
|             |                                        | per   |     |
|             |                                        | Min.  |     |
|             |                                        | Time  |     |
|             |                                        | and   |     |
|             |                                        | Mate  |     |
|             |                                        | rial\ |     |
|             |                                        | \$25  |     |
|             |                                        | mo    |     |
|             |                                        | nthly |     |
+-------------+----------------------------------------+-------+-----+

***All NIH Telecom requirements must be processed through the
Telecommunications Infrastructure Branch***

***Revised 04/24/2007***