##### Safety Attribute Inspection (SAI) Data Collection Tool

###### 1.3.16 Fueling (AW)

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To ensure that all personnel conducting fueling operations        |
|     perform their duties and responsibilities by adhering to the      |
|     certificate holder\'s policies, procedures, instructions, and     |
|     information for refueling aircraft, eliminating fuel              |
|     contamination, protection from fire (including electrostatic      |
|     protection), and supervising and protecting passengers during     |
|     refueling operations.                                             |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine if the certificate holder\'s Fueling process meets   |
|     all applicable requirements of Title 14 of the Code of the        |
|     Federal Regulations (14 CFR) and FAA policies.                    |
|                                                                       |
| -   To determine if the certificate holder\'s Fueling process         |
|     incorporates the safety attributes.                               |
|                                                                       |
| -   To identify any shortfalls in the certificate holder\'s Fueling   |
|     process.                                                          |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   Intentionally left blank                                          |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 121.105                                                             |
| >                                                                     |
| > 121.123                                                             |
| >                                                                     |
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(b)(1)                                                       |
| >                                                                     |
| > 121.135(b)(17)                                                      |
| >                                                                     |
| > 121.135(b)(19)                                                      |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(3)                                                       |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > FAA Order 8900.1, Vol 2, Ch 2, Sec 5                                |
| >                                                                     |
| > ATA 103                                                             |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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| i |                                                                   |
| p |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| , |                                                                   |
| t |                                                                   |
| e |                                                                   |
| c |                                                                   |
| h |                                                                   |
| n |                                                                   |
| i |                                                                   |
| c |                                                                   |
| a |                                                                   |
| l |                                                                   |
| d |                                                                   |
| a |                                                                   |
| t |                                                                   |
| a |                                                                   |
| , |                                                                   |
| e |                                                                   |
| t |                                                                   |
| c |                                                                   |
| . |                                                                   |
| ) |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the duties and responsibilities for management and other   |
| \ | personnel identified by the certificate holder who accomplish the |
| . | Fueling process.                                                  |
+---+-------------------------------------------------------------------+
| 3 | Review the certificate holder's (Fueling process to ensure it     |
| \ | contains the policies, procedures, instructions and information   |
| . | necessary for personnel to perform their duties and               |
|   | responsibilities with a high degree of safety.                    |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Fueling process meet  |           |
| \ | the specific regulatory and FAA policy requirements: |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder document instructions    | Yes       |
| . | and procedures for refueling aircraft? **     **     |           |
| 1 |                                                      | No,       |
| . | SRRs: 121.135(b)(17); 121.135(b)(19)                 | Explain   |
|   |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual has  |           |
|   | procedures for refueling aircraft.                   |           |
|   |                                                      |           |
|   | *Sources:* 121.135(b)(18)                            |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 5.1.1(AW);      |           |
|   | 5.1.5(OP)                                            |           |
|   |                                                      |           |
|   | 2\. Check that the Certificate Holder\'s manual has  |           |
|   | instructions and procedures for servicing.           |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1); 121.135(b)(16)             |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 5.1.1(AW);      |           |
|   | 5.1.5(OP)                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder provide procedures for:  |           |
| . |                                                      |           |
| 2 |                                                      |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Eliminating fuel contamination? **     **            | Yes       |
| . |                                                      |           |
| 2 | SRRs: 121.135(b)(19)                                 | No,       |
| . |                                                      | Explain   |
| 1 | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual has  |           |
|   | procedures for eliminating fuel contamination.       |           |
|   |                                                      |           |
|   | *Sources:* 121.135(b)(18)                            |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 5.1.1(AW);      |           |
|   | 5.1.5(OP)                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Protection from fire (including electrostatic        | Yes       |
| . | protection) during refueling? **     **              |           |
| 2 |                                                      | No,       |
| . | SRRs: 121.135(b)(19)                                 | Explain   |
| 2 |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual has  |           |
|   | procedures for protection from fire (including       |           |
|   | electrostatic protection).                           |           |
|   |                                                      |           |
|   | *Sources:* 121.135(b)(18)                            |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 5.1.1(AW);      |           |
|   | 5.1.5(OP); 7.2.1(OP)                                 |           |
+---+------------------------------------------------------+-----------+
| 1 | Supervising and protecting passengers during         | Yes       |
| . | refueling? **     **                                 |           |
| 2 |                                                      | No,       |
| . | SRRs: 121.135(b)(19)                                 | Explain   |
| 3 |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual has  |           |
|   | procedures for supervising and protecting passengers |           |
|   | during refueling.                                    |           |
|   |                                                      |           |
|   | *Sources:* 121.135(b)(18)                            |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 3.1.2(OP);      |           |
|   | 5.1.1(AW); 5.1.5(OP)                                 |           |
+---+------------------------------------------------------+-----------+
| 1 | If the certificate holder conducts domestic or flag  | Yes       |
| . | operations, does it require competent personnel and  |           |
| 3 | adequate facilities and equipment (including spare   | No,       |
| . | parts, supplies and materials) to be available at    | Explain   |
|   | such points along the route as are necessary for the |           |
|   | proper fueling of airplanes? **     **               | Not       |
|   |                                                      | A         |
|   | SRRs: 121.105                                        | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | If the certificate holder is conducting supplemental | Yes       |
| . | operations, does it require that competent personnel |           |
| 4 | and adequate facilities and equipment (including     | No,       |
| . | spare parts, supplies, and materials) are available  | Explain   |
|   | for the proper fueling of airplanes? **     **       |           |
|   |                                                      | Not       |
|   | SRRs: 121.123                                        | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Fueling process       | Yes       |
| . | comply with the guidance contained in FAA Order      |           |
| 5 | 8900.1? **     **                                    | No,       |
| . |                                                      | Explain   |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual      |           |
|   | defines lines of authority and responsibilities.     |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1, Vol 2, Ch 2, Sec 5,     |           |
|   | Para 2-225A1                                         |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 4.2.6(OP)       |           |
|   |                                                      |           |
|   | 2\. Check that the certificate holder defines the    |           |
|   | Certificate Holder\'s training program and/or the    |           |
|   | contract vendor\'s training program.                 |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1, Vol 2, Ch 2, Sec 5,     |           |
|   | Para 2-225A1                                         |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 4.2.6(OP)       |           |
|   |                                                      |           |
|   | 3\. Check that the certificate holder provides       |           |
|   | procedures for retention of records related to fuel  |           |
|   | quality, fuel storage and dispensing equipment,      |           |
|   | filters, safety equipment, training programs for     |           |
|   | servicing personnel, individual training records,    |           |
|   | and vendors.                                         |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1, Vol 2, Ch 2, Sec 5,     |           |
|   | Para 2-225A1                                         |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.7(AW); 1.3.14(AW); 4.2.6(OP)       |           |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder\'s manual contain        | Yes       |
| \ | general policies for the Fueling process that comply |           |
| . | with the SRRs? **     **                             | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(b)(1)                                  |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder\'s manual reference the  | Yes       |
| \ | appropriate Federal Aviation Regulations listed in   |           |
| . | the Supplemental Information section of this safety  | No,       |
|   | attribute inspection (SAI)? **     **                | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(b)(3)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder\'s manual contain the    | Yes       |
| \ | duties and responsibilities for personnel who will   |           |
| . | accomplish the Fueling process? **     **            | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder\'s manual include        | Yes       |
| \ | instructions and information for personnel to meet   |           |
| . | the requirements of the Fueling process? **     **   | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(a)(1)                                  |           |
|   |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual      |           |
|   | required by Sec. 121.133 includes instructions and   |           |
|   | information necessary to allow the personnel         |           |
|   | concerned (fueling) to perform their duties and      |           |
|   | responsibilities with a high degree of safety.       |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1)                             |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.14(AW)                             |           |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 1 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| d |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No procedures, policy, instructions or information specified.     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Procedures or instructions and information do not identify (who,  |
| \ | what, when, where, how).                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Procedures, policy or instructions and information do not comply  |
| \ | with CFR.                                                         |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policy or instructions and information do not comply  |
| \ | with FAA policy and guidance.                                     |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Procedures, policy or instructions and information do not comply  |
| \ | with other documentation (e.g., manufacturer\'s data, Jeppesen\'s |
| . | Charts, etc.).                                                    |
+---+-------------------------------------------------------------------+
| 6 | Procedures, policy or instructions and information unclear or     |
| \ | incomplete.                                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Documentation quality (e.g., unreadable or illegible).            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Procedures, policy or instructions and information inconsistent   |
| \ | across Certificate Holder manuals (FOM - Flight Operations Manual |
| . | to GMM - General Maintenance Manual, etc.).                       |
+---+-------------------------------------------------------------------+
| 9 | Procedures, policy or instructions and information inconsistent   |
| \ | across media (e.g., paper, microfiche, electronic).               |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Resource requirements incomplete (personnel, facilities,          |
| 0 | equipment, technical data).                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
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| c |                                                                   |
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| 2 |                                                                   |
|   |                                                                   |
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| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
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| d |                                                                   |
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| d |                                                                   |
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the control questions below.                               |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | controls that it has documented.                                  |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Are the following controls built into the Fueling    |           |
| \ | process:                                             |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control in place to ensure that the       | Yes       |
| . | certificate holder provides current copies of        |           |
| 1 | fueling policies and procedures to fuel vendors and  | No,       |
| . | fuel servicing personnel? **     **                  | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control in place to ensure that the fuel  | Yes       |
| . | storage facilities meet the requirements contained   |           |
| 2 | in the certificate holder\'s system? **     **       | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control in place to ensure that the       | Yes       |
| . | equipment used in the Fueling process meets the      |           |
| 3 | requirements of the certificate holder\'s system?    | No,       |
| . | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control in place to ensure that the       | Yes       |
| . | certificate holder provides Fueling process training |           |
| 4 | to all concerned personnel? **     **                | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder have a documented method | Yes       |
| \ | for assessing the impact of any changes made to the  |           |
| . | controls in the Fueling process? **     **           | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| C |                                                                   |
| o |                                                                   |
| n |                                                                   |
| t |                                                                   |
| r |                                                                   |
| o |                                                                   |
| l |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No controls specified.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the controls do not identify (who, what, when,  |
| \ | where, how).                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Controls incomplete.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Controls could be circumvented.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Controls could be unenforceable.                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resource requirements incomplete (personnel, facilities,          |
| \ | equipment, technical data).                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
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| S |                                                                   |
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| n |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
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| s |                                                                   |
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| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
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| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| e |                                                                   |
| a |                                                                   |
| c |                                                                   |
| h |                                                                   |
| e |                                                                   |
| l |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the process measurement questions below.                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | process measurements that it has documented.                      |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Fueling process       |           |
| \ | include the following process measurements:          |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal when the certificate  |           |
| 1 | holder failed to provide current copies of fueling   | No,       |
| . | policies and procedures to fuel vendors and fuel     | Explain   |
|   | servicing personnel? **     **                       |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal when the certificate  |           |
| 2 | holder used fuel storage facilities that did not     | No,       |
| . | meet the requirements contained in the certificate   | Explain   |
|   | holder\'s system? **     **                          |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal when the certificate  |           |
| 3 | holder used equipment in the Fueling process that    | No,       |
| . | did not comply with the requirements in the          | Explain   |
|   | certificate holder\'s system? **     **              |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would reveal when the certificate  |           |
| 4 | holder failed to provide Fueling process training to | No,       |
| . | all concerned personnel? **     **                   | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Is there a process measurement or process            | Yes       |
| \ | measurements that would reveal if the certificate    |           |
| . | holder s policy, procedures, instructions, and       | No,       |
|   | information were not followed? **     **             | Explain   |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder document it\'s process   | Yes       |
| \ | measurement results? **     **                       |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder use it\'s process        | Yes       |
| \ | measurement results to improve its programs?         |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Does the organization that conducts the process      | Yes       |
| \ | measurements have direct access to the person with   |           |
| . | responsibility for the Fueling process? **     **    | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
|   |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No process measurements specified.                                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the process measurements does not identify      |
| \ | (who, what, when, where, how).                                    |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Inability to identify negative findings.                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | No provisions for implementing corrective actions.                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Ineffective follow-up to determine effectiveness of corrective    |
| \ | actions.                                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resources requirements (personnel, facilities, equipment,         |
| \ | technical data).                                                  |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
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| n |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
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| b |                                                                   |
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| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
|   |                                                                   |
| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the interfaces associated with the Fueling process that    |
| \ | have been identified along with the individual questions in       |
| . | section 1, Procedures, of this DCT.                               |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | interfaces that it has documented.                                |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
|   |                                                      |           |
|   | Note: The design job task items (JTI) displayed with |           |
|   | the questions in section 1, Procedures, of this DCT  |           |
|   | identify potential interfaces (by element number)    |           |
|   | for this element.                                    |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s system properly       | Yes       |
| \ | address the interfaces that are identified along     |           |
| . | with the questions in section 1, Procedures of this  | No,       |
|   | DCT? **     **                                       | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder document a method for    | Yes       |
| \ | assessing the impact of any changes to the           |           |
| . | associated interfaces within the Fueling process?    | No,       |
|   | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No interfaces specified.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | The following interfaces not identified within the Certificate    |
| \ | Holder\'s manual system:                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Interfaces listed are inaccurate.                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Specific location of interfaces not identified within the manual  |
| \ | system.                                                           |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Other                                                             |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| & |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
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| v |                                                                   |
| e |                                                                   |
| : |                                                                   |
| * |                                                                   |
| * |                                                                   |
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| s |                                                                   |
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| n |                                                                   |
| s |                                                                   |
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| t |                                                                   |
| h |                                                                   |
| i |                                                                   |
| s |                                                                   |
| s |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
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| n |                                                                   |
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| e |                                                                   |
| D |                                                                   |
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| a |                                                                   |
| d |                                                                   |
| d |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| t |                                                                   |
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| e |                                                                   |
| r |                                                                   |
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| s |                                                                   |
| p |                                                                   |
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| n |                                                                   |
| s |                                                                   |
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| b |                                                                   |
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| n |                                                                   |
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| t |                                                                   |
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| t |                                                                   |
| h |                                                                   |
| t |                                                                   |
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| r |                                                                   |
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| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
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| l |                                                                   |
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| t |                                                                   |
| y |                                                                   |
| . |                                                                   |
| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the        |
| \ | Fueling process.                                                  |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the Fueling     |
| \ | process.                                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities of the person(s),          |
| \ | documented in the certificate holder\'s manual.                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder clearly identify who is  | Yes       |
| \ | responsible for the quality of the Fueling process?  |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder clearly identify who has | Yes       |
| \ | authority to establish and modify the policies,      |           |
| . | procedures, instructions, and information for the    | No,       |
|   | Fueling process? **     **                           | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder\'s manual include the    | Yes       |
| \ | duties and responsibilities of those who manage work |           |
| . | required by the Fueling process? **     **           | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder\'s manual include        | Yes       |
| \ | instructions and information for those who manage    |           |
| . | the work required by the Fueling process? **     **  | No,       |
|   |                                                      | Explain   |
|   | SRRs: 121.135(a)(1)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the responsibility for this position?       |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 6 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the authority for this position? **     **  |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 7 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having responsibility for the Fueling process?       | No,       |
|   | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+
| 8 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having authority to establish and modify the         | No,       |
|   | certificate holder\'s policies, procedures,          | Explain   |
|   | instructions, and information for the Fueling        |           |
|   | process? **     **                                   |           |
+---+------------------------------------------------------+-----------+
| 9 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the procedures for delegation of authority  |           |
| . | for the Fueling process? **     **                   | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| & |                                                                   |
|   |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Not documented.                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation unclear.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Documentation incomplete.                                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+