**Offeror:**

**1999 PERFORMANCE INDICATORS**

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<td colspan="10"><strong>SPECIALIZATION CATEGORIES OFFERED</strong></td>
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<td rowspan="2"><p><strong>Categories of Specialization</strong></p>
<p><strong>(Subject, Format, Source)</strong></p></td>
<td colspan="4"><strong>Titles Ordered in 1999</strong></td>
<td colspan="3"><strong>Supply Source for Filled 1999
Orders</strong></td>
<td colspan="2"><strong>1999 Gross Volume</strong></td>
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<td><p><strong>Total</strong></p>
<p><strong>Orders</strong></p></td>
<td><p><strong>Filled</strong></p>
<p><strong>Orders</strong></p></td>
<td><p><strong>Fill Rate</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Turnaround</strong></p>
<p><strong>(Days)</strong></p></td>
<td><p><strong>Warehouse</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Publisher</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Other</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Dollar</strong></p>
<p><strong>Value</strong></p></td>
<td><strong>Copies</strong></td>
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<td colspan="10"><strong>TOP PUBLISHERS</strong></td>
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<td rowspan="2"><strong>Publishers</strong></td>
<td colspan="4"><strong>Titles Ordered in 1999</strong></td>
<td colspan="3"><strong>Supply Source for Filled Orders</strong></td>
<td colspan="2"><strong>1999 Gross Volume</strong></td>
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<td><p><strong>Total</strong></p>
<p><strong>Orders</strong></p></td>
<td><p><strong>Filled</strong></p>
<p><strong>Orders</strong></p></td>
<td><p><strong>Fill Rate</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Turnaround</strong></p>
<p><strong>(Days)</strong></p></td>
<td><p><strong>Warehouse</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Publisher</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Other</strong></p>
<p><strong>(%)</strong></p></td>
<td><p><strong>Dollar</strong></p>
<p><strong>Value</strong></p></td>
<td><strong>Copies</strong></td>
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<td><strong>TOTAL</strong></td>
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