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**Table of Contents**

[MISSION STATEMENT 1](#mission-statement)

[SECTION B 2](#section-b)

[B.1 Instructions 2](#b.1-instructions)

[B.2 Refer to Attachment J-5 for contract labor ceiling rates.
3](#b.2-refer-to-attachment-j-5-for-contract-labor-ceiling-rates.)

[SECTION C 4](#section-c)

[C.1 Scope of Services -- General 4](#c.1-scope-of-services-general)

[C.2 Scope of Services -- Specific 4](#c.2-scope-of-services-specific)

[C.3 Anticipated Services 5](#c.3-anticipated-services)

[C.4 Definitions 15](#c.4-definitions)

[C.5 Place of Performance 17](#c.5-place-of-performance)

[C.6 Environment 17](#c.6-environment)

[C.7 Personnel Requirements 18](#c.7-personnel-requirements)

[C.7.1 Management Series 19](#c.7.1-management-series)

[C.7.2 Executive Series 21](#c.7.2-executive-series)

[C.7.3 Administration Services Series
25](#c.7.3-administration-services-series)

[C.7.4 Scientific/Business/Engineer Specialist Series
29](#c.7.4-scientificbusinessengineer-specialist-series)

[C.7.5 Technical Series 37](#c.7.5-technical-series)

[C.7.6 Operations/Network Support Series
42](#c.7.6-operationsnetwork-support-series)

[C.7.7 Quality Assurance Series 49](#c.7.7-quality-assurance-series)

[C.7.8 Data/Configuration Management Series
50](#c.7.8-dataconfiguration-management-series)

[C.7.9 Test/Hardware Engineering Series
52](#c.7.9-testhardware-engineering-series)

[C.7.10 Client Relationship Management/Call Center Series
55](#c.7.10-client-relationship-managementcall-center-series)

[C.7.11 Enterprise Resource Planning (ERP) Series
63](#c.7.11-enterprise-resource-planning-erp-series)

[C.7.12 Business Consulting Series
69](#c.7.12-business-consulting-series)

[C.7.13 Education and Training Series
71](#c.7.13-education-and-training-series)

[C.7.14 Information Assurance Series
74](#c.7.14-information-assurance-series)

[C.7.15 Web Development Series 84](#c.7.15-web-development-series)

[C.7.16 Applied Scientific and Engineering Series
87](#c.7.16-applied-scientific-and-engineering-series)

[C.7.17 Knowledge Management Series
91](#c.7.17-knowledge-management-series)

[SECTION D 93](#section-d)

[D.1 Initial and Subsequent Packing, Marking and Storage of Equipment
93](#d.1-initial-and-subsequent-packing-marking-and-storage-of-equipment)

[D.2 GSAM 552.211-75 Preservation, Packaging and Packing (Feb 1996)
93](#d.2-gsam-552.211-75-preservation-packaging-and-packing-feb-1996)

[SECTION E 94](#section-e)

[E.1 Clauses Incorporated by Reference
94](#e.1-clauses-incorporated-by-reference)

[E.2 Definitions 94](#e.2-definitions)

[E.3 Inspection, Testing and Acceptance of Contractor Provided Products
and Services
94](#e.3-inspection-testing-and-acceptance-of-contractor-provided-products-and-services)

[E.4 Acceptance Criteria 95](#e.4-acceptance-criteria)

[SECTION F 96](#section-f)

[F.1 Clauses Incorporated by Reference
96](#f.1-clauses-incorporated-by-reference)

[F.2 Deliveries or Performance 96](#f.2-deliveries-or-performance)

[SECTION G 97](#section-g)

[G.1 Reporting Requirements 97](#g.1-reporting-requirements)

[G.2 Task Order Process 98](#g.2-task-order-process)

[G.3 Billing and Payment 103](#g.3-billing-and-payment)

[G.4 Supervision 108](#g.4-supervision)

[G.5 Contractor Sales Reporting and Contract Access Fee Remittance
(December 2004)
108](#g.5-contractor-sales-reporting-and-contract-access-fee-remittance-december-2004)

[SECTION H 111](#section-h)

[H.1 Term of Contract 111](#h.1-term-of-contract)

[H.2 Overall Contract Minimum Amount
111](#h.2-overall-contract-minimum-amount)

[H.3 Overall Contract Maximum Amount
111](#h.3-overall-contract-maximum-amount)

[H.4 Restricted Activities and Standards of Conduct
111](#h.4-restricted-activities-and-standards-of-conduct)

[H.5 Organizational Conflict of Interest
112](#h.5-organizational-conflict-of-interest)

[H.6 Security Requirements 112](#h.6-security-requirements)

[H.7 Limited Use of Data Information
113](#h.7-limited-use-of-data-information)

[H.8 Key Personnel and Personnel Substitutions
114](#h.8-key-personnel-and-personnel-substitutions)

[H.9 Special Personnel Skills 114](#h.9-special-personnel-skills)

[H.10 Personnel Conduct 115](#h.10-personnel-conduct)

[H.11 Transition 115](#h.11-transition)

[H.12 Phase Out of Contract and Continuity of Services
116](#h.12-phase-out-of-contract-and-continuity-of-services)

[H.13 Contractor Management and Administrative Support
116](#h.13-contractor-management-and-administrative-support)

[H.14 Facilities, Supplies and Services
117](#h.14-facilities-supplies-and-services)

[H.15 Training of Contractor Employees
119](#h.15-training-of-contractor-employees)

[H.16 Marketing Efforts 119](#h.16-marketing-efforts)

[H.17 Technical Refreshment 120](#h.17-technical-refreshment)

[H.18 Limitation of Warranty for Government Furnished Software
120](#h.18-limitation-of-warranty-for-government-furnished-software)

[H.19 Hold Harmless and Indemnification Agreement
121](#h.19-hold-harmless-and-indemnification-agreement)

[H.20 Contractors Commitments, Warranties, and Representations
121](#h.20-contractors-commitments-warranties-and-representations)

[H.21 On-call Service 121](#h.21-on-call-service)

[H.22 Wage Determination 122](#h.22-wage-determination)

[H.23 Required Insurance 122](#h.23-required-insurance)

[H.24 Administrative Improvements
122](#h.24-administrative-improvements)

[H.25 Observance of Legal Holidays and Excused Absence
123](#h.25-observance-of-legal-holidays-and-excused-absence)

[H.26 Other Direct Costs 124](#h.26-other-direct-costs)

[H.27 Agency-Specific Clauses 124](#h.27-agency-specific-clauses)

[H.28 Direct Order Direct Bill (DODB) Task Order/Modification
Notification
124](#h.28-direct-order-direct-bill-dodb-task-ordermodification-notification)

[H.29 Contracting Officer's Technical Representative (COTR) Notification
Requirements
124](#h.29-contracting-officers-technical-representative-cotr-notification-requirements)

[SECTION I 125](#section-i)

[I.1 52.252-2 Clauses Incorporated by Reference (Feb 1998)
125](#i.1-52.252-2-clauses-incorporated-by-reference-feb-1998)

[I.2 Notice of Hybrid Contract Type
128](#i.2-notice-of-hybrid-contract-type)

[I.3 52.216-16 Incentive Price Revision\--Firm Target. (Oct 1997)
129](#i.3-52.216-16-incentive-price-revision--firm-target.-oct-1997)

[I.4 52.216-17 Incentive Price Revision\--Successive Targets. (Oct 1997)
133](#i.4-52.216-17-incentive-price-revision--successive-targets.-oct-1997)

[I.5 52.216-5 Price Redetermination\--Prospective. (Oct 1997)
139](#i.5-52.216-5-price-redetermination--prospective.-oct-1997)

[I.6 52.215-19 Notification of Ownership Changes. (Oct 1997)
143](#i.6-52.215-19-notification-of-ownership-changes.-oct-1997)

[I.7 52.216-18 Ordering (Oct 1995)
144](#i.7-52.216-18-ordering-oct-1995)

[I.8 52.216-19 Order Limitations (Oct 1995)
144](#i.8-52.216-19-order-limitations-oct-1995)

[I.9 52.216-22 Indefinite Quantity (Oct 1995)
145](#i.9-52.216-22-indefinite-quantity-oct-1995)

[I.10 52.216-27 Single or Multiple Awards (Oct 1995)
145](#i.10-52.216-27-single-or-multiple-awards-oct-1995)

[I.11 52.222-41 Service Contract Act of 1965, as Amended (May 1989)
145](#i.11-52.222-41-service-contract-act-of-1965-as-amended-may-1989)

[I.12 52.222-43 Fair Labor Standards Act and Service Contract Act -
Price Adjustment (Multiple Year End and Option Contracts) (May 1989)
153](#i.12-52.222-43-fair-labor-standards-act-and-service-contract-act---price-adjustment-multiple-year-end-and-option-contracts-may-1989)

[I.13 52.222-47 SCA Minimum Wages and Fringe Benefits Applicable to
Successor Contract Pursuant to Predecessor Contractor Collective
Bargaining Agreements (CBA).
154](#i.13-52.222-47-sca-minimum-wages-and-fringe-benefits-applicable-to-successor-contract-pursuant-to-predecessor-contractor-collective-bargaining-agreements-cba.)

[I.14 52.246-20 Warranty of Services (May 2001)
154](#i.14-52.246-20-warranty-of-services-may-2001)

[I.15 52.248-1 Value Engineering. (Feb 2000)
155](#i.15-52.248-1-value-engineering.-feb-2000)

[I.16 52.252-6 Authorized Deviations in Clauses (Apr 1984)
162](#i.16-52.252-6-authorized-deviations-in-clauses-apr-1984)

[I.17 GSAM 552.203-70 Price Adjustment for Illegal or Improper Activity
(Sept 1999) 163](#__RefHeading___Toc132437649)

[I.18 GSAM 552.211-77 Packing List (Feb 1996)
163](#i.18-gsam-552.211-77-packing-list-feb-1996)

[I.19 GSAM 552.215-70 Examination of Records by GSA (Feb 1996)
163](#i.19-gsam-552.215-70-examination-of-records-by-gsa-feb-1996)

[I.20 GSAM 552.223-70 Hazardous Substances (May 1989)
164](#i.20-gsam-552.223-70-hazardous-substances-may-1989)

[I.21 GSAM 552.223-72 Hazardous Material Information (Sept 1999)
164](#__RefHeading___Toc132437653)

[I.22 GSAM 552.232-72 Final Payment (Sept 1999)
165](#__RefHeading___Toc132437654)

[I.23 GSAM 552.252-6 Authorized Deviations in Clauses (Sept 1999)
165](#section)

[I.24 52.217-9 Option to Extend the Term of the Contract (Mar 2000)
166](#i.24-52.217-9-option-to-extend-the-term-of-the-contract-mar-2000)

[I.25 Year 2000 Warranty -- Commercial Supply Items
166](#i.25-year-2000-warranty-commercial-supply-items)

[I.26 Year 2000 Warranty -- Non-Commercial Supply Items
166](#i.26-year-2000-warranty-non-commercial-supply-items)

[I.27 Clause 52.217-8, Option to Extend Services (Nov 1999) as
Prescribed in FAR 17.208(f). Option to Extend Services (Nov 1999)
167](#i.27-clause-52.217-8-option-to-extend-services-nov-1999-as-prescribed-in-far-17.208f.-option-to-extend-services-nov-1999)

[SECTION J 168](#section-j)

[Attachment J-1 169](#attachment-j-1)

[Attachment J-2 170](#attachment-j-2)

[Attachment J-3 172](#attachment-j-3)

[Attachment J-4 174](#attachment-j-4)

[Attachment J-5 175](#attachment-j-5)

[Attachment J-6 176](#attachment-j-6)

[Attachment J-7 177](#attachment-j-7)

[Attachment J-8 178](#attachment-j-8)

Page Intentionally Left Blank

# MISSION STATEMENT

The General Services Administration (GSA) Federal Technology Service
(FTS), Federal Information Systems Support program (FISSP), develops,
competes, awards, and administers a variety of Information Technology
(IT) services contracts for use by Federal Government agencies. This
solicitation will provide for the award of a Multiple Award Indefinite
Delivery/Indefinite Quantity (MAIDIQ) contract known as FISSP Generation
VII Applications \'n Support for Widely-diverse EndUser Requirements
(ANSWER)

The mission is to provide flexible, responsive, easy to use,
cost-effective services. This entails the timely awards of contracts
followed by responsive contract administration, and reliable, effective
and high quality contractor services. The success of the program depends
on GSA\'s ability to offer services that are cost-effective and
attractive to our clients.

The attractiveness of the services offered are derived from competitive
pricing, expert project and contract administration, as well as
flexible, responsive, quality contractor performance. GSA Contracting
Officers (COs) assume responsibility for contract competition and
administration, relieving client agencies of those burdens.
Additionally, GSA adds expertise to the task ordering, acquisition, and
management process through use of highly experienced computer
specialists known as Information Technology Managers (ITMs).

It is important that GSA COs, ITMs and contractor management personnel
work together as a team in delivering the quality service clients
require.

The GSA client base varies over time, covers an extensive geographic
territory, and places challenging technological and logistical demands
on our contractors. One of the greatest values of the program is the
ability to respond to client demands rapidly and professionally, saving
our clients the costs and delays normally associated with the
acquisition of services.

# SECTION B

**SUPPLIES OR SERVICES AND PRICES/COST**

## B.1 Instructions

In accordance with Title 29 of the Code of Federal Regulations, Labor
Standards for Federal Service Contract, the General Services
Administration (GSA) considers the Service Contract Act (SCA) to apply
to this contract.

This contract will have a base period of two years and eight one-year
options for a total of ten contract years. Schedule 1 (provided as a
separate excel spreadsheet) contains a summary of the skill levels for
all price areas (also detailed in Schedule 1) for each year of the
contract. The annual hours show an estimated growth of 15% per year and
3% overtime is anticipated.

In Schedule 1, the individual worksheets for Areas 1 - 6 represent
different price areas within the Pacific Rim Region. The Pacific Rim
Region consists of California, Nevada, Arizona, Hawaii, and Pacific Rim
territories and countries. The price area designated as Area 7,
Nationwide, provides for pricing for the remainder of the country. The
price areas for this contract are:

-   Area 1 -- The District of Columbia: Howard, Montgomery and Prince
    George counties in Maryland; Arlington, Fairfax, Loudon, Prince
    William counties and the cities of Alexandria and Fall Church
    Virginia; Atlanta, Georgia (Any location in the following counties
    of Atlanta: Bartow, Barrow, Carroll, Cherokee, Clayton, Cobb,
    Coweta, DeKalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Hall,
    Henry, Paulding, Rockdale, and Spalding); San Francisco (Any
    location in the following counties of California: Alameda, Contra
    Costa, Marin, Monterey, Napa, San Francisco, San Mateo, Santa Clara,
    Santa Cruz, Solano, Sonoma)

-   Area 2 - Los Angeles and San Diego areas and Ft. Huachuca, AZ (Any
    location in the following counties of California: Los Angeles,
    Ventura, Orange, Santa Barbara, San Diego; Kern, Riverside, San
    Bernardino, San Luis Obispo; in Arizona: Cochise)

-   Area 3 - Nevada area (Any location in the state of Nevada)

-   Area 4 - Arizona area (Any location in the state of Arizona or
    California not otherwise listed))

-   Area 5 - Hawaii and Alaska areas (Any location in the states of
    Hawaii and Alaska)

-   Area 6 - Sacramento -- (Any location in the following counties of
    California: Sacramento, Yuba, Yolo, San Joaquin, Sutter, El Dorado,
    Placer, Amador and Calaveras)

-   Area 7 - Nationwide Area (Any US location other than prescribed in
    geographic areas 1-6)

-   Area 8 -- All areas worldwide not covered in Areas 1-7 above.

## B.2 Refer to Attachment J-5 for contract labor ceiling rates. 

# SECTION C

**DESCRIPTION/SPECIFICATIONS/WORK STATEMENT**

## C.1 Scope of Services -- General 

The resultant contract provides for services for GSA and its clients.
This solicitation will result in an MAIDIQ contract. This contract calls
for the winning integrators to provide a variety of IT support services.

The resultant contract will be used to fulfill GSA\'s requirements and
the requirements of clients for whom GSA acts as an agent through a
Memorandum of Understanding within the specified geographic areas.

Agencies wishing to procure through ANSWER must obtain written
authorization from the GSA Procuring Contracting Officer.

The Government shall order services under this contract by means of task
orders with specifically defined scopes, deliverable products, and
schedules. The contractor shall perform work under this contract only as
directed in task orders issued by authorized COs. The contractor shall
furnish the necessary personnel, material, services, and facilities, as
required, to meet requirements of the task order.

## C.2 Scope of Services -- Specific 

The time of issuance and amount of work in task orders cannot be
accurately predicted and there is no assurance of a steady stream of
work. The anticipated services require a diversity of skills suitable to
a variety of information technology environments in support of a variety
of functional areas including:

-   eGovernment and automated information system modernization
    initiatives

-   Configuration Management

-   Quality Assurance

-   Inter/Intra-Agency Enterprise Resource Planning

-   Supply Chain Management (Logistics)

-   Customer Relationship Management

-   Knowledge Management

-   Homeland Security and Homeland Defense Related Initiatives

-   Section 508 of the Rehabilitation Act compliance

-   Information Assurance activities

-   Information Technology Strategic Planning

-   Instructional Design, and Modeling & Simulation

-   Information Operations

-   Critical Infrastructure Protection

-   Environmental

-   Biometrics

-   Information Management

-   Systems Engineering & Design Services

-   Software Life Cycle Management

-   Systems Operations

-   Information & Systems Security

-   Certification & Accreditation

-   Seat Management

-   Telecommunications

-   Disaster Recovery

-   Data Processing Outsourcing

-   Digital Signature Technology

-   Security Policy Compliance

-   Web Design

-   Smart Card Technologies

-   Distance Learning

Service requirements stated in the personnel requirements in Section C.7
are included within the scope of this contract. The contractor must
respond to and perform assignments with high quality services within a
stringent time frame. As may be required in individual task orders, the
contractor shall maintain continuous performance regardless of the
absence of individual performers.

## C.3 Anticipated Services

The contractor shall perform the following services as required in
support of the scope of services listed in C.2, using state-of-the-art
approaches, integrating new methodologies and enhancements whenever
possible.

**C.3.1 Requirements** **and Design Research, Analysis, and Definition**

-   Collecting data, studying and analyzing, documenting, verifying, and
    developing support software systems in support of: feasibility
    analyses; cost/benefit or other regulatory element/benefit analyses
    regulatory compliance analysis and enforcement; requirements and
    functions research, identification, consolidation, and analysis;
    threat, risk and security analyses, development and analysis of
    alternatives, including alternative studies; technology,
    methodology, and application research and definition; economic
    analyses; scientific(for example medical, environmental, etc.),
    public land management/policy; supply chain management; source
    definition; form, fit, and function analysis and definitions;
    standards identification (including requirements of SECTION 508 of
    the Rehabilitation Act); documentation requirements research and
    definitions; resource research, definition, analysis, estimation,
    documentation; generation and discussion of alternatives, both
    hardware and software; system and sub-system definitions; support
    requirements definition and justification; security research and
    analyses; business continuity planning (continuity of operations &
    continuity of Government) research and analyses; knowledge
    management; and technical definitions

-   Modeling and Simulating; prototyping (hardware and software);
    benchmarking; reliability, maintainability, availability, and other
    relevant analyses; which may involve testing, data collection and
    manipulation, and documentation development; fundamental algorithm
    development; integration and interface requirements definitions and
    analyses; and system component definition and analysis

-   Activities related to the acquisition process including; planning,
    alternatives analysis, requirements assessment, needs determination,
    RFP development, market research, proposal evaluations.

**C.3.2 Systems Development and Software Maintenance**

-   Interpreting requirements and developing system and detailed design
    documentation, such as design specifications, performance and/or
    functional specification, integration plans and specifications, data
    base specifications, data modeling, development and implementation
    plans, defining, integrating and implementing requirements and
    designs for one or more programs or systems, inter/intra agency
    requirements.

-   Development of web server configurations, to include the integration
    of hardware, software

-   Hardware/software/network design (including fault tolerance),
    prototyping (including brassboards, breadboards, and operating
    code), programming and testing, integration, system testing,
    implementation, and maintenance testing and evaluation of hardware,
    software, and communications to determine if the system is suitable
    for accomplishing a particular job or mission

-   Configuring, installing, evaluating, customizing, and maintaining
    software, including, but not limited to, application, file/data base
    management, input/output, storage, security, and data
    communications/distributed data base applications, detailed systems
    design, programming and testing for operating systems and executive
    level software, regardless of the type of application being
    supported by the host computer

-   Developing and maintaining documentation, including text and
    graphics, such as system specifications, design and function
    specifications, program specifications, data specifications,
    operational procedures/instructions, user manuals, maintenance
    manuals, training plans and aids, security procedures, and
    production control procedures

-   Application software development, using one or more productivity
    tools such as applications/code generators, expert systems,
    spreadsheets, data base management systems, configuration management
    systems, project management systems, and graphics processors

-   Application software development using the fully integrated
    application development systems of I-CASE or CASE tools

-   Development of algorithms or other processing tools and techniques
    for such activities as manipulating data and languages, converting
    data, performing analyses, testing and implementation

-   Data planning, collection, monitoring and extrapolation, reduction,
    consolidation, manipulation (including reformatting, translation,
    duplication), creation and population of data bases, data
    integration, analyses (including quality analyses and ensuring data
    integrity), and interpolation, knowledge management, analytical and
    ancillary support to data base applications, mass storage
    applications, voice input/output, and other information applications

-   Independent Verification and Validation (IV&V) of requirements,
    specifications, designs, products, integrated units and systems,
    documentation, and implementations

-   Plan and perform software and data conversion of existing software
    applications from one language or system to another, and/or from one
    hardware platform to another

-   Plan and perform IT and business security functions including but
    not limited to: threat, risk and security analyses, business
    continuity planning (continuity of operations and continuity of
    Government), public key infrastructure (PKI), vulnerability
    assessments, contingency planning, system certification &
    accreditation, security audits, security training, analysis of
    physical and software security operations, biometrics, both active
    and passive, developing anti-intrusion systems for software,
    virus/worm/etc. detection and neutralization, preventive measures,
    and multi-agency information assurance.

-   Hardware assessment which may include software to aid in the overall
    assessment, benchmark development, testing and analysis, and the
    evaluation of alternatives

-   User orientation and training

**C.3.3 Facilities Planning**

Planning, developing, scheduling, and coordinating the utilization,
relocation, installation, changing, expansion, rearrangement and
connection/disconnection of computer and
telecommunications/communications systems, and networks, including
ancillary data stations, cabling and biometric access controls in
concert with environmental public policy considerations.

**C.3.4 Technical Support**

Identifying, analyzing, and effecting resolution of
hardware/software/network solutions to include, but not limited to the
following list:

-   Trouble shooting

-   Fault isolation

-   Problem management

-   Hardware/software evaluation, testing, installation, and training

-   Configuration development and maintenance

-   Hardware maintenance, board replacement and cable switching

-   Implementation of software interfaces

-   On call services

-   Supply Chain Management (Logistics)

-   Agency strategic and tactical communication systems

-   Modeling and Simulation

-   Digital Mapping

**C.3.5 Local Area Networks (LAN), Metropolitan Area Networks (MAN),
Wide Area Networks (WAN), Wireless, and
Telecommunications/Communications System Management Support**

Managing telecommunications/communications computer systems and networks
to include, but not limited to, the following list:

-   Intranets, Internet, Electronic Commerce, Telephony, Digital
    Signature Technology and any other associated networking systems,
    including the support necessary to develop, implement, maintain, and
    secure such systems

-   Utilize automated network management tools for monitoring and
    administration

-   Provide and implement fail-safe security including incorporation of
    intrusion detection methodology and restart/recovery from attacks,
    and backup procedures in accordance with Government regulations, and
    continuity of operations.

-   Integrate, install, and burn-in computer/network components and
    associated functions

-   Network cable installation

-   Ensure scheduled preventive maintenance is properly and promptly
    performed

-   Contact vendor for remedial emergency repairs when hardware
    malfunctions occur

-   Maintain the maintenance records on the equipment

-   Develop operations, administrative, and quality assurance back-up
    plans and procedural documentation

-   Ensuring compliance with existing Occupational Safety and Health
    Administration (OSHA) regulations and environmental standards. Plan
    and perform telecommunications/communications security functions
    including, but not limited to: risk analyses, business continuity
    planning, vulnerability & interoperability assessments, contingency
    planning, system accreditation, security audits, security training,
    analysis of physical and software security operations, (both active
    and passive) developing anti-intrusion systems for software,
    virus/worm/etc. detection and neutralization, and preventive
    measures.

-   Support inter/intra agency requirements

**C.3.6 LAN/MAN/WAN/Telecommunications/Communications Network System
Operations Support Services**

Perform Telecommunications/Communications/Computer/Network Systems
Operations to include, but not limited to, the following list.

-   Web server support including web page updates and maintenance

-   Process all jobs in accordance with established client procedures
    and practices

-   Start up and shutdown of the computer system/network(s), including
    all required software "boots," independent of software personnel

-   Routinely perform checks for system/network degradations

-   Recognize and take appropriate action(s) regarding equipment and/or
    software problems and notifying client agency personnel of systems
    degradations

-   Complete incident reports for all abnormal operations

-   Perform scheduled saves, backup, and restoration on file operations

-   Reconfigure processors, when necessary, (i.e., system/network
    upgrades, enhancements, new releases, cutovers, etc.)

-   Create and maintain "boot" media

-   Communicate computer status to clients

-   Maintain a clean and neat operating area

-   Perform routine operator tape drive(s), disk(s), and other
    peripheral cleanings as well as routine cleaning and vacuuming of
    computer rooms

-   Monitor the computer facility environment to ensure that the
    temperature and humidity are maintained within operating ranges and
    that emergency equipment is properly calibrated

-   Maintain software licenses

-   Perform console, tape, disk, printer, card reader/punch,
    communications/network equipment operations, and routine operator
    maintenance

-   Plan and perform telecommunications/communications security
    functions to include, but not limited to: risk analyses, business
    continuity planning, vulnerability & interoperability assessments,
    contingency planning, system accreditation, security audits,
    security training, analysis of physical and software security
    operations, (both active and passive) developing anti-intrusion
    systems for software, virus/worm/etc., detection and neutralization,
    and preventive measures

**C.3.7 Electronic Input**

Provide electronic input support services to include, but not limited to
the following list.

-   Data input, extraction, interpretation, editing and consolidation

-   Desktop publishing

-   Routine data preparation and distribution

**C.3.8 Specialized Workstation** **Support**

Provide specialized workstation support using various types of source
documents with differing degrees of complexity, to include, but not
limited to the following list.

-   Input services on a variety of systems which may include, but is not
    limited to CAD, CAD/CV, and GIS

-   Administrative functions, such as planning and managing the delivery
    of services, and coordination with the Government on the receipt of
    work and the delivery of end products

-   Design, set-up and implementing special input formats

-   Transmit and receive data

-   Document procedures for inputting data

-   Control the receipt and transmission of data

-   Data Coding

-   Data Preparation and distribution

-   Digital Mapping

**C.3.9 Computer Equipment** **Maintenance**

Provide computer equipment maintenance to include, but not limited to
the following list.

-   Inventory equipment

-   Develop a Maintenance Management Plan that indicates the type of
    maintenance proposed for each piece of equipment, any response-time
    requirements, and how maintenance will be managed by the contractor;
    types of maintenance service may include on-call, on-site,
    preventive, diagnostic, remedial, carry-in, mail-in, and spare parts
    provision

-   Provide maintenance support services itself, or through a
    subcontractor, including ordering services and/or repair parts,
    complying with Federal Acquisition Regulation (FAR) 51.1.

-   Manage the provision of maintenance support services, including
    maintaining records of problems, maintenance performed, and
    non-performance by subcontractors. Consolidating orders to vendors
    and obtaining volume discounts that are passed on to the Government.
    Obtaining credits from non-performing vendors and passing these onto
    the Government.

**C.3.10 Systems Installation and** **Integration**

This function will provide cable and/or communication system
installation, workstation connection and integration, system testing,
system security, system and/or user documentation, administrator and
user training in compliance with security regulations, policies and
procedures to include, but not limited to the following list.

-   Cable and Wireless System Installation

-   Workstation and Telecommunications/Communications Devices Removal,
    Connection, Installation/ De-installation, Moving, and Integration

-   Hardware and Software

-   Wireless and Video

-   Analysis and Design

-   Network Administrator Training

-   Biometric Devices

-   Digital Signature Devices

**C.3.11 Production Support**

Provide production support to include, but not limited to the following
list.

-   Develop and produce high quality, effective visual communication
    tools that shall be used for visual presentations (i.e. in
    conjunction with speeches, meetings, training courses, exhibits for
    public display, and/or special exhibits), and publications of
    documents, (i.e. research papers and client agency users manuals)

-   Analyze graphic requirements, including graphic presentation styles,
    performing design services (i.e. typographic layout of technical,
    promotional, and public information for reports, books, flyers,
    posters, brochures, leaflets, programs, or flip charts and art for
    slides)

-   Operate computer graphics equipment, data plotting equipment, and/or
    typesetting equipment, as required by each task order

-   Provide web page development

-   Maintain a central library of source program statements, object
    programs and related control systems

-   Establish, operate, maintain, document, and deliver records and
    files generated or used

-   Develop computer processing schedules and review operational status
    of schedule for accuracy, timely delivery of products, and efficient
    utilization of resources

-   Implement production support procedures for input data, internal
    processing and output disposition

-   Prepare, reproduce, bind and distribute output data

-   Investigate and correct problems causing incorrect input or output

-   Interface as necessary to facilitate operations (i.e., courier
    services, refuse collection, etc.)

-   Analyze system input data and error transactions

-   Develop simple ad hoc programs; these programs may include any
    programming methodology that can "extract" or manipulate existing
    data

**C.3.12 System Software** **Support**

Provide system software maintenance and enhancement support in
compliance with security regulations, policies and procedures to
include, but not limited to:

-   Evaluate and optimize system software

-   Analyze new software releases to determine impact on existing
    applications

-   Maintain, test, and debug system software; installing releases; and
    developing various utilities

-   Provide assistance to users of systems software

-   Perform configuration management

-   Prepare and edit systems documentation

-   Model and simulate systems applications

**C.3.13 Data Base Generation**

Provide for database generation to include, but not be limited to data
input or conversion, database integration, database management systems
and coordination with database management personnel.

**C.3.14 Data and/or Media Management**

Data and/or media management functions shall include, but not be limited
to the following list.

-   Perform system backups and/or restores

-   Data Recovery Services

-   Recover damaged, corrupted, or virus infected data or media

-   Maintain the physical library

-   Perform operations for media management

-   Retrieve/store media for job set-up and completion

-   Record media sign-ins/outs

-   Perform purges

-   Prepare, record, and/or store computer magnetic media and/or paper
    document products off-site

-   Perform data security analysis, implementation, and administration

**C.3.15 Orientation and Training**

Professional level training courses in systems, networks, security,
emergency preparedness, and exercises or specific functional areas
identified in task orders. Tasks may include courseware development, and
instructing and debriefing client agency personnel. This may require;
formal classes, substantial preparation of training materials, highly
specialized subject matter instructors with specialized subject matter
and teaching experience, and coordination of all required activities.

Training methods may include; formal classroom training, use of
simulation and modeling simulation applications, interactive video,
computer-assisted training, Internet based training, individual
tutoring, and other effective methods as specified in individual task
orders.

**C.3.16 Information Center/Call Center/Help Desk**

Develop, implement, staff, and maintain a client user's information
center/call center/help desk in compliance with security regulations,
policies, and procedures; and provide the following support services:

-   Maintain a user information center/help desk to address issues such
    as hardware, software, communications, applications and program
    questions

-   Assess current and new off-the-shelf software packages

-   Provide client user training program(s) for new software and/or
    hardware integrated into the client user's current and/or proposed
    configuration

-   Purchase, manage, and distribute consumables in support of
    information processing activities

**C.3.17 Inter/Intra Agency Enterprise Solutions**

Provide for Inter/Intra Agency Enterprise Solutions to include, but not
limited to the following:

-   Requirements Analysis

    -   Interoperability

    -   Concept of Operations (CONOPS)

    -   Mission

    -   MOU

    -   Regulatory Analysis

    -   Business

    -   NDA

    -   Processes

    -   Information Assurance

-   System Deployment

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-   Training

-   Change Management

-   Systems Integration

-   Testing -- Initial Operating Capability -- Validation

-   Information Assurance

## C.4 Definitions

**C.4.1 Contracting Officer (CO)**

The Contracting Officer (CO) is a Government official delegated contract
administration responsibilities, which includes the authority to issue
and modify task orders.

**C.4.2 Client Agency**

Ordering agencies include all agencies, departments, boards, bureaus,
commissions, and independent establishments, including wholly owned and
quasi-Government corporations in the legislative, judicial, and
executive branches of the federal government.

**C.4.3 Reserved**

**C.4.4 Client** **Representative (CR)**

The client agency shall assign a Client Representative (CR) to each task
order. The CR is responsible for monitoring technical performance under
task orders for the client agency and supporting the GSA Contracting
Officer's Technical Representative (COTR). For Time and Materials task
orders, the CR shall issue the individual work requests. The CR has no
express or apparent authority under the contract to make commitments for
the Government or authorize changes to the contract or task order terms
and conditions.

**C.4.5 Task** **Order**

Task orders specify and authorize work to be accomplished by the
contractor to satisfy the Government's requirements. They specify the
scope of work, schedule for completion, technical requirements,
deliverable product(s) and/or services, performance standards,
acceptance criteria for deliverable products and/or services, and the
total price/cost of the work/service to be performed.

**C.4.6 Reserved**

**C.4.7 Information Technology Manager (ITM)/Information Technology
Representative (ITR)/Customer Service Representative (CSR)/Project
Manager (PM).**

The GSA ITM/ITR/CSR/Project Manager provides technical advice and
assistance to clients in identifying and defining requirements. On
orders issued by GSA, the ITM/ITR/CSR/Project Manager acts as the COTR,
providing technical liaison between the Government and the contractor
and between the client agency and the CO.

**C.4.8 Reserved**

**C.4.9 Other Direct Costs (ODCs)**

Other Direct Costs (ODCs) are those costs incurred by the contractor
(when authorized by a task order) to obtain supplies or services,
including; hardware, software, training, subcontractor support, travel,
etc.

**C.4.10 Procuring Contracting Officer (PCO)**

The PCO is a Government official with full responsibility over this
contract and whose name is listed on the SF 26, used to effect award of
the contract. The PCO issues contract revisions, changes terms and
conditions of the basic contract, exercises option renewals, terminates
the contract and approves sub-contracts unless otherwise delegated in
writing to the CO.

Pursuant to the authority of the Information Technology Management
Reform Act (ITMRA) of 1996, Pub. L. 104-106, Section 5702 and the OMB
Designation Letter, issued to GSA pursuant to ITMRA Section 5112 (e);
the PCO may issue written Delegation of Authority, on a case-by-case
basis, to contracting officers in client agencies to award, administer,
and terminate task orders under this contract. The client agency
official that operates under this GSA delegation is the Task Order
Contracting Officer. Client agencies include all agencies, departments,
boards, bureaus, commissions, and independent establishments, including
wholly owned and quasi-Government corporations in the Legislative,
Judicial, and Executive Branches of the Federal Government.

**C.4.11 Reserved**

**C.4.12 Reserved**

**C.4.13** **Task**

A task is a unit of support service work in a defined subject or
application area, having one or more deliverable products.

## C.5 Place of Performance

Rate areas associated with work performed within geographical boundaries
are defined in Section B. Work external to the specified rate areas will
be performed at rates determined by pricing methodologies negotiated
prior to contract award. The geographical rate for an area, or the
lesser amount bid on the associated task order, will prevail when the
contractor employee is on Temporary Duty (TDY).

## C.6 Environment

Any software, hardware or networks the Government uses whether
developed, leased, or commercially purchased may be used in the
performance of task orders.

**C.6.1** **Software**

Programming languages, data base management systems, commercial and
developed application software, and other standard software that may be
used in task performance includes, but is not limited to:

  ---------------------- ------------------------- ----------------------
  3COM                   DEVELOPER 2000            NATURAL

  A10 FLIGHT OPERATIONS  DOS                       NETSCAPE

  ABORTEX                ENABLE                    NEXT

  ACCESS                 FILE MAKER                NISTARS

  ACES                   FOXPRO                    NORTON UTILITIES

  ACROBAT                FRAMEMAKER                ORACLE SOFTWARE

  ADA                    FREELANCE                 PAGEMAKER

  ADOBE                  HARVARD GRAPHICS          PARADOX

  ALDUS                  INFOMAKER                 PASCAL

  ALL-IN-ONE             INFORMIX                  PC ANYWHERE

  ALPHA SERVER           INGRES                    PL 1

  AML                    JAVA                      POWERBUILDER

  ARC                    JCL                       PROCOMM

  ARMS                   LAN WORKPLACE             PROGRESS

  AUTOCAD                LOTUS                     PROJECT SCHEDULER

  BACK OFFICE NT         LOTUS NOTES               QUATTRO PRO

  BASIC                  MACDRAW                   SAS

  C                      MAXIMO                    SQL

  C++                    MOSAIC                    SYBASE

  CC MAIL                MS-DOS                    TANDEM

  CLIPPER                MS-LAN MANAGER            UNIX

  COBOL                  MS-MAIL                   VAX/VMS

  COSTAR                 MS-OFFICE SUITE           VISIO

  CROSSTALK              MS-WINDOWS                VISUAL BASIC

  DATATRIEVE             MS EXCHANGE/LOTUS 123/    VISUAL C++

  DEC VMS                MS MAIL                   VISUAL DBASE V

  DECSET/INTERLEAF       MS PROJECT                VISUAL FOXPRO

  DELPHI                 MS PUBLISHER              WINDOWS

  DESIGNER 2000          MUMPS                     WORDPERFECT
  ---------------------- ------------------------- ----------------------

**C.6.2** **Hardware**

Computer systems hardware, including mainframes, mini/micro computers,
and peripherals, that may be used in task performance includes, but is
not limited to the following manufacturers:

AMDAHL, BULL, BURROUGHS, DEC, COMPAQ, CRAY, DATA GENERAL, HONEYWELL, HP,
IBM, MACINTOSH, UNISYS, SUN, WANG

**C.6.3** **Networks**

Networks environments, including hardware and software, topologies, and
protocols that may be used in task performance include, but is not
limited to:

APPLETALK, ARPANET, BANYAN VINES, CDC NETWORK, DEC, NETFIBER OPTICS,
NOVELL NETWARE, TELNET, WINDOWS NT

## C.7 Personnel Requirements

The contractor shall provide skilled personnel that meet the
requirements for the specified contract skill categories described
herein. GSA reserves the right to require additional specific expertise
necessary to meet specific task requirements.

-   Personnel shall be sufficiently fluent in English, including verbal
    and writing abilities, to meet the functional requirements of the
    position.

-   Initial contract staffing of personnel in the Management Series
    shall be part of the contractor\'s proposal and effective upon the
    date of contract award. Replacement resumes for the Program Manager
    and Group Managers who will be assigned across regions shall be
    submitted to the Enterprise GWAC Center for review and approval. For
    those Group Managers who will be assigned exclusively to one region,
    the resumes shall be sent to the Technical Services Division
    Director in that region. Resumes of candidate personnel for task
    order staffing shall be submitted to, reviewed and approved by the
    ITM assigned responsibility for the task order, his/her designee, or
    other designated approval authority. Resumes of contractor personnel
    described in Section C must be approved prior to placement. See
    Section G for processing of resumes, and Section J for the format.

-   Each skill category defines the minimum experience and educational
    requirements that a candidate must possess in order to be considered
    for assignment to that skill category. The experience requirements
    include qualifications and expertise, as they relate to both a
    candidate\'s overall career and to a specific task order, the
    details of which will be described in each statement of work. The
    experience requirements are designed to obtain expert dynamic
    professionals with proven records of success in the proposed
    technical areas. Personnel assigned by the contractor shall have
    extensive knowledge of commercial and/or government systems and
    processes, continuously staying abreast of leading edge technologies
    and methodologies, and maintain currency in state-of-the-art
    technologies and trends.

The following skill category descriptions are identified in the
following categories; Management Series, Executive Series,
Administrative Series, Scientific/Business/Engineer Series, Technical
Series, Operations/Network Support Series, Quality Assurance Series,
Data/Configuration Management Series, Test/Hardware Engineering Series,
Client Relationship Management/Call Center Series, Enterprise Resource
Planning Series, Business Consulting Series, Education and Training
Series, Information Assurance Series, Web Development Series, Applied
Scientific and Engineering Series, and Knowledge Management Series.
Note: These series are not, by their individual constructs, discrete.
That is to say projects may require support from multiple series and
individual disciplines may cut across series and technologies as
described in C.2.

### C.7.1 Management Series

These positions are indirect charge positions with responsibility for
the management and administration of this contract.

The contractor shall have one Program Manager and Group Manager(s) who
shall be made available as necessary to respond promptly and fully to
the Government\'s requirements and shall not serve in any other capacity
under this contract. They shall be dedicated to the contractor\'s
performance under this contract.

**C.7.1.1 Program** **Manager**

Responsible for overall management of the contract. Organizes, directs,
and coordinates planning and production of all contract support
activities. Must have excellent oral and written communication skills,
with a demonstrated capability for dealing with all levels of management
personnel, contractor managers, and client representatives. Responsible
for the performance of all contract activities and task order
requirements. Meets with appropriate Government management personnel,
other contractor managers, and client agency representatives. Formulates
and reviews strategic plans, marketing plans, subcontracting, and
deliverable items, determines contract costs, and ensures conformity
with contract terms and conditions. Responsible for ensuring
coordination between personnel below him or her and all central
management functions within the organization and between those central
management functions and appropriate Government personnel. Assigns,
schedules, and reviews work of subordinates. Explains policies,
purposes, and goals of the contractor's organization, and GSA's policies
and procedures applicable to this contract, to subordinates. Takes
appropriate action and coordinates policies and activities with
appropriate Government personnel, as required to avoid personal
services. Must be authorized to negotiate on behalf of and bind the
contractor to contract provisions. Actively applies quality assurance
measures to the management and performance of the contract.

**Educational Requirements:** Master of Business Administration degree
from an accredited college or university, or experience through an
organizational position representative of a corporate Vice President of
a firm with sales in excess of 50 million dollars, supported by a
Bachelor's degree in an IT related field, systems management,
engineering, mathematics or scientific related field or in business
administration.

**Experience Requirements:** Ten years of intensive and progressive
experience in managing IT or engineering programs, which include: five
years experience supervising and managing personnel involved in IT
projects, two years of intensive and progressive experience managing at
least 20 or more IT professionals in subordinate groups and in diverse
locations, one year managing complex organizations of which he/she had
total responsibility for the financial success of the organizational
unit, and one year managing a significant Government contract.

**C.7.1.2** **Group Manager**

Responsible for managing multiple projects at diverse locations.
Organizes, directs, and coordinates planning and production of all the
contractor\'s task order service delivery within a reasonable span of
control and assigned territory. Completes task orders within negotiated
time frames and budget constraints. Schedules and assigns duties to
subordinates. Acts as supervisor for task order personnel. Meets with
Government personnel, contractor task leaders, and client
representatives. Formulates and reviews task order plans, reviews
deliverables, and ensures conformity with requirements and standards.
Assigns, schedules, and reviews work of subordinates. Must be authorized
to negotiate on behalf of and bind the contractor. Provides support to
services delivered under this contract to ensure to the maximum extent
practical that software and related products satisfy the requirements
and needs of GSA\'s client. Visits client work sites to interact with
task personnel on a monthly basis. Actively applies quality assurance
measures to the management and performance of the contract.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Seven years of intensive and progressive
experience in managing IT programs, which include four years experience
supervising and managing personnel involved in IT projects.

A degree in any field may be substituted for the above educational
requirements accompanied by an additional five years experience managing
computer science, scientific, or engineering projects.

### C.7.2 Executive Series

**C.7.2.1 Skill Level 10 - Site Manager** - **Applications Systems
Analysis and Programming Manager**

Responsible for applications systems analysis and programming activities
for a Government site, facility or multiple locations. Identifies
changes in computer and systems technology and interprets their meaning
to senior management, bringing current and future knowledge of
technology and systems as applied to the client's requirements. Provides
technical assistance to facilitate planning and directing the design,
installation, modification and operation of an information systems
capability. Prepares long and short range plans for application
selection, systems development, systems maintenance, production
activities and for necessary support resources**.** Also responsible for
applications systems analysis and programming activities for a group or
section. Responsible for feasibility studies, time and cost estimates,
and the establishment and implementation of new and revised applications
systems and programs. Assists in projecting software and hardware
requirements. Assigns personnel to various projects and directs their
activities; reviews and evaluates their work and prepares performance
reports. Confers with and advises subordinates on administrative
policies and procedures, technical problems, priorities and methods.
Consults with personnel in other information systems sections to
coordinate activities. Prepares activity and progress reports regarding
the activities of the applications systems and programming section.
Confers and consults with Government personnel regarding performance and
scheduling issues on tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline or major field of
study which either provided substantial knowledge useful in managing
large complex Automated Information Systems (AIS) projects or is closely
related to the work as described and required by the task.

**Experience Requirements:** Ten years of progressive and intensive
experience managing, with at least two years of relevant experience in a
position with duties commensurate to those defined in the task order
requirement. Or five years specialized experience in a position with
duties commensurate to those defined in the task order requirement.

**C.7.2.2 Skill Level 11** **- Information Systems Administration and
Planning Manager**

Coordinates the preparation, review and consolidation of client
information systems, budgets, acquisitions and business plans. Ensures
adherence to budgets and business plans through periodic review of
financial reports and capital appropriation requests. Provides
assistance for proposing, implementing and enforcing policies, standards
and methodologies. Provides assistance for coordinating contract
administration. Provides assistance for information systems security.
Develops or oversees preparation of studies, reports, and acquisition
documents.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline or major field of
study which either provided substantial knowledge useful in managing
large, complex AIS projects or is closely related to the work as
described and required by the task.

**Experience Requirements:** Ten years of progressive and intensive
experience managing, with at least two years of relevant experience in a
position with duties commensurate to those defined in the task order
requirement. Or five years of specialized experience in a position with
duties commensurate to those defined in the task order requirement.
Working knowledge of Federal acquisition laws, regulations, policies and
procedures, including substantial involvement in a major acquisition
effort.

**7.2.3 Skill Level 12 - Operations Systems Manager**

Provides assistance and oversight for all information systems operations
activities, including computer and telecommunications/communications
operations, data entry, data control, operations support, operating
systems programming, system security policy procedures, and/or web
strategy and operations. Provides input to policy level discussions
regarding standards and budget constraints. Assigns task personnel to
projects and directs their activities; reviews and evaluates their work
and prepares performance reports. Confers with and advises subordinates
on administrative policies and procedures, technical problems,
priorities and methods. Consults with personnel in other information
systems sections to coordinate activities. Prepares activity and
progress reports regarding information systems operations.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline or major field of
study which either provided substantial knowledge useful in managing
large complex AIS projects or is closely related to the work as
described and required by the task.

**Experience Requirements:** Ten years of progressive and intensive
experience managing with at least two years of relevant experience in a
position with duties commensurate to those defined in the task order
requirement. Or five years of specialized experience in a position with
duties commensurate to those defined in the task order requirement.
Familiarity with Federal acquisition laws, regulations, policies and
procedures.

**C.7.2.4 Skill Level 13 -- Strategic Planner (Senior)**

Responsible for strategic planning of large projects or a significant
segment of a strategic planning portion of a large complex project.
Provides the overall approach to clarify mission statements so they can
be used as springboards in envisioning their desired future. Organizes,
directs, and coordinates strategic planning activities. Responsible for
the strategic vision. Assists in developing mission and vision
statements, subsequent goal delineation, provides guidance for building
operational plans and specifying measurable outcomes to include capital
outlay planning efforts in a consolidated strategic planning process and
prioritizes those initiatives. Meets with appropriate Government
management personnel, other contractor managers, and client agency
representatives. Formulates and reviews strategic plans with respect to
public policies and regulations, ensures continuity plans grow out of
definitions of agencies' business functions and the processes required
for achieving outcomes. Ensures agencies build on their strategic
planning efforts of prior years, revisiting their mission, vision, and
goals in light of the strategic plan, and changing opportunities. Must
have excellent oral and written communication skills, with a
demonstrated capability for dealing with all levels of management
personnel, contractor managers, and client representatives.

Responsible for ensuring coordination between subordinates and Strategic
Planning functions within the organization and among policy, planning
functions and appropriate Government personnel. Takes appropriate action
and coordinates policies and activities with appropriate Government
personnel, as required.

**Educational Requirements:** Master's degree or higher from an
accredited college or university, or experience through an
organizational position representative of a corporate senior position of
a firm with revenue in excess of \$50 million, supported by a Bachelor's
degree in an IT related field, systems management, engineering,
mathematics, or scientific related field or in business administration.

**Experience Requirements:** Ten years of intensive and progressive
experience in planning, IT, communications or engineering programs,
which include: five years experience in one or all of the following:
strategic planning, business planning, land planning, policy
verification, regulatory compliance, information technology resource and
capital planning, business process reengineering planning, advanced
project planning, business area analysis planning, business requirements
analysis planning, two years of intensive and progressive planning
experience in diverse locations, one year managing similar projects.
Direct experience with business planning methods and techniques
including establishing goals, objectives, and performance measures and
identifying critical success factors. Experience with executive-level
interviewing and group facilitation. Knowledge of governmental
operations and performance-based budgeting.

**C.7.2.5 Skill Level 14 - Strategic Planner (Intermediate)**

Responsible for strategic planning of large projects or significant
segment of a strategic planning portion of a large complex project.
Organizes, directs, and coordinates strategic planning activities.
Assists in developing mission and vision statements, subsequent goal
delineation, provides guidance for building operational plans and
specifying measurable outcomes to include capital outlay planning
efforts in a consolidated strategic planning process, prioritizing those
initiatives. Meets with appropriate Government management personnel,
other contractor managers, and client agency representatives. Formulates
and reviews strategic plans, ensures continuity plans grow out of
definitions of agencies' business functions and the processes required
for achieving outcomes. Ensures agencies build on their strategic
planning efforts of prior years, revisiting their mission, vision, and
goals in light of the strategic plan, and changing opportunities. Must
have excellent oral and written communication skills, with a
demonstrated capability for dealing with management personnel,
contractor managers, and client representatives. Leads a team in the
initiating, planning, controlling, executing, strategic tasks of a
project or segment of a project. Utilizes refined techniques for
identifying, eliminating or mitigating solution, project, and business
risk. Understands customer, industry and business trends. Applies this
understanding to meet project objectives. As appropriate, challenges the
validity of given procedures and processes with a view toward
enhancement or improvement. Analyzes information, situations, and
implement actions, independently and or through the management team to
ensure project objectives are met

Responsible for ensuring coordination with subordinate and Strategic
Planning functions within the organization and between those planning
functions and appropriate Government personnel. Takes appropriate action
and coordinates policies and activities with appropriate Government
personnel, as required.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in an IT related field, systems management,
engineering, mathematics or scientific related field or in business
administration.

**Experience Requirements:** Seven years of intensive and progressive
experience demonstrating the required proficiency levels related to
task. Education may be substituted with 12 years of intensive and
progressive experience demonstrating the required proficiency levels
related to task.

**C.7.2.6 Skill Level 15 - Strategic Planner (Associate)**

Responsible for strategic planning of a sub-task of a large complex
project. Organizes, directs, and coordinates strategic planning
activities. Assists in developing mission and vision statements,
subsequent goal delineation, provides guidance for building operational
plans and specifying measurable outcomes to include capital outlay
planning efforts in a consolidated strategic planning process,
prioritizing those initiatives. Interfaces with appropriate Government
management personnel, other contractor managers, and client agency
representatives. Reviews strategic plans, ensures continuity plans grow
out of definitions of agencies' business functions and the processes
required for achieving outcomes. Ensures agencies build on their
strategic planning efforts of prior years, revisiting their mission,
vision, and goals in light of the strategic plan, and changing
opportunities. Must have excellent oral and written communication
skills, with a demonstrated capability for dealing with management
personnel, contractor managers, and client representatives. Leads a
sub-team in the initiating, planning, controlling, executing, strategic
tasks of a segment of a project. Utilizes refined techniques for
identifying, eliminating or mitigating solution, project, and business
risk. Understands customer, industry and business trends. Applies this
understanding to meet project objectives. As appropriate, challenges the
validity of given procedures and processes with a view toward
enhancement or improvement. Analyzes information and situations and
implements actions, independently and or through the management team to
ensure project objectives are met.

Responsible for ensuring coordination with subordinate personnel and
Strategic Planning functions within the organization and between those
planning functions and appropriate Government personnel. Takes
appropriate action and coordinates policies and activities with
appropriate Government personnel, as required.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in an IT related field, systems management,
engineering, mathematics or scientific related field or in business
administration.

**Experience Requirements:** Five years of intensive and progressive
experience demonstrating the required proficiency levels related to
task. Education may be substituted with 12 years of intensive and
progressive experience demonstrating the required proficiency levels
related to task.

### C.7.3 Administration Services Series

**C.7.3.1 Skill Level 20** - **Task Administrative Assistant**

Responsible for developing, drafting, writing and editing reports,
briefs, proposals, and other documents in support of a client's
requirements. Interfaces with personnel to coordinate meetings, maintain
logs, records and files, provides end-user support, and performs general
administrative duties. Assists in budgetary, billing, and financial
management. Must be capable of working independently. Must be able to
communicate orally and in writing with all levels of an organization as
required.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Two years of general experience in office
automation developing, writing, proofreading, editing reports, proposal
and documents in support of IT operations.

**C.7.3.2 Skill Level 21** - **Task Service Support**

Responsible for a wide range of operational support tasks that may
include routine office equipment installation, operations and
maintenance; obtaining and stocking supplies; recording and transcribing
of data; billing assistance; collecting, organizing forms or other
documents; mailing and shipping functions; and other routine task order
and end-user support tasks.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Six months of general work experience.

**C.7.3.3 Skill Level 22** - **Documentation Specialist**

Responsible for preparing and/or maintaining systems, programming and
operations documentation, procedures and methods, including user
reference manuals. Maintains a current internal documentation library.
Provides or coordinates documentation services as required. Ensures
accuracy of technical documentation. Knowledge and basic understanding
of all aspects of proofreading, including grammar and spelling. Able to
work independently at the highest level of all phases of documentation.
Composes and finalizes IT documentation, including specifications and
user manuals, in the style and format required by the task.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Two years of experience in technical
writing and documentation.

**C.7.3.4 Skill Level 23 - Graphics** Specialist

Responsible for graphics design and use, operation and setup of computer
graphic systems. Executes graphic projects and assists in coordination
of all graphic production scheduling; coordinates production support
with outside vendors, as needed. Ensures that graphic projects are
completed on time, within budget and to user's satisfaction. Interfaces
with users to determine scope of project and best graphic medium. Works
on complex projects independently and has thorough knowledge of graphics
systems and graphics application packages including: desk top
publishing, CAD, GIS, design packages, HTML, multimedia and other
graphics applications. Trains other personnel in proper use of computer
graphic equipment. Troubleshoots computer equipment problems and
performs minor preventive maintenance.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Three years of specialized experience in
the preparation of formal drawings, diagrams, and illustrations using
computer based graphics packages or desktop publishing software, or one
year of specialized experience and a training certificate from an
accredited training institution or 900 hours of relevant technical
training.

**C.7.3.4.1 Skill Level 23A -- Graphics Specialist (Intermediate)**

Responsible for graphics design and use, operation and setup of computer
graphic systems. Executes graphic projects and assists in coordination
of all graphic production scheduling; coordinates production support
with outside vendors, as needed. Ensures that graphic projects are
completed on time, within budget and to user's satisfaction. Interfaces
with users to determine scope of project and best graphic medium. Works
on complex projects independently and has thorough knowledge of graphics
systems and graphics application packages including: desk top
publishing, CAD, GIS, design packages, HTML, multimedia and other
graphics applications. Trains other personnel in proper use of computer
graphic equipment. Troubleshoots computer equipment problems and
performs minor preventive maintenance.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Five years of specialized experience in the
preparation of formal drawings, diagrams, and illustrations using
computer based graphics packages or desktop publishing software.

**C.7.3.4.2 Skill Level 23B** **- Graphics Specialist (Senior)**

Responsible for graphics design and use, operation and setup of computer
graphic systems. Executes graphic projects and assists in coordination
of all graphic production scheduling; coordinates production support
with outside vendors, as needed. Ensures that graphic projects are
completed on time, within budget and to user's satisfaction. Interfaces
with users to determine scope of project and best graphic medium. Works
on complex projects independently and has thorough knowledge of graphics
systems and graphics application packages including: desk top
publishing, CAD, GIS, design packages, HTML, multimedia and other
graphics applications. Trains other personnel in proper use of computer
graphic equipment. Troubleshoots computer equipment problems and
performs minor preventive maintenance.

**Educational Requirements:** Bachelor's degree from an accredited
college and four years experience.

**Experience Requirements:** Three years of specialized experience in
the preparation of formal drawings, diagrams, and illustrations using
computer based graphics packages or desktop publishing software.

**C.7.3.5 Skill Level 24** - **Systems Management Technologist**

Analyzes, develops, operates, and maintains software libraries and
catalogs. Provides support and direction for user groups in the use of
the software/hardware systems and programs to support an integrated
system. Establishes and implements system policy, procedures and
standards, and ensures their conformance with information systems goals
and procedures. Ensures that security procedures are implemented and
enforced. Provides logistics support and training in the effective use
of automated systems and data communications.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Two years of experience in operating
computer systems, systems management, and automated systems.

**C.7.3.6.1 Skill Level 25A -- Information Center Specialist
(Intermediate)**

Interface regularly with the responsible contractor task leads and the
client representative as required. Works with contractor task personnel
and clients to identify technical requirements and/or develop
specification for procurement. Analyses IT Hardware/Software or systems
for compliance with specification and best value for the government.
Prepares orders for IT commodities and products, supplies, materials,
and services. Processes delivery and purchase orders through contractor
accounting systems. Responsible for complying with all applicable
Federal Acquisition Regulations (FAR), Defense Acquisition Regulations
(DFAR) and General Services Administration acquisition policies and
procedures. Prepares documentation for vendor competition when required.
Leads evaluation of vendor proposals and recommends award. Interfaces
with vendors to ensure application by vendors of applicable discounts.
Provides customer support in tracking acquisitions. Responsible for
ensuring products delivered meet technical specifications are in the
correct quantity, and at the most favorable prices. Prepares detailed
competitive analysis for purchases over \$2,500. Formally document and
retain Individual Purchase Order files.

**Educational Requirements:** Bachelor's degree from an accredited
college or university or five years experience.

**Experience Requirements:** Increasingly complex and progressive
experience in acquisition and procurement. Working knowledge of Federal
acquisition laws, regulations, policies, and procedures, including
involvement in a major acquisition effort. Understanding of information
technology hardware, software, and network devices.

**C.7.3.6.2 Skill Level 25B -- Information Center Specialist
(Associate)**

Interface regularly with the responsible contractor task leads and the
client representative as required. Works with contractor task personnel
and clients to identify technical requirements and/or develop
specification for procurement. Analyses IT Hardware/Software or systems
for compliance with specification and best value for the government.
Prepares orders for IT commodities and products, supplies, materials,
and services. Processes delivery and purchase orders through contractor
accounting systems. Knowledge of applicable Federal Acquisition
Regulations (FAR), Defense Acquisition Regulations (DFAR) and General
Services Administration acquisition policies and procedures. Supports
preparation of documentation for vendor competition when required.
Participates in the evaluation of vendor proposals. Interfaces with
vendors to ensure application by vendors of applicable discounts.
Provides customer support in tracking acquisitions. Ensures products
delivered meet technical specifications are in the correct quantity, and
at the most favorable prices. Supports preparation of detailed
competitive analysis for purchases over \$2,500. Documents and retains
Individual Purchase Order files.

**Educational Requirements:** Associate degree or two years experience.

**Experience Requirements:** Increasingly complex and progressive
experience in acquisition and procurement. Working knowledge of Federal
acquisition laws, regulations, policies, and procedures, including
involvement in a major acquisition effort. Basic understanding of
information technology hardware, software, and network devices.

**C.7.3.7 Skill Level 26 -- Publications Analyst**

Responsible for one or more of the following areas: grants preparation,
technical manuals, professional papers, writing and editing,
instructional or command media, video and audiovisual production.
Develops advanced concepts, techniques and standards, and new
applications based on professional principles and theories. Develops
solutions to problems of unusual complexity, which require a high degree
of ingenuity, creativity, and innovativeness. Challenges are frequently
unique and solutions may serve as precedent for future decisions. Works
under consultative direction toward long-range goals and objectives.
Works independently.

**Education Requirements:** Bachelor's degree from an accredited college
or university with a curriculum or major field of study which provides
substantial knowledge relevant to the task order.

**Experience Requirements:** Two years intensive or progressive
experience in the individual's field of study or specialization. Masters
degree may be substituted for experience requirement.

### C.7.4 Scientific/Business/Engineer Specialist Series

**C.7.4.1 Skill Level 27 -- Systems Engineer (Senior)**

Performs a variety of systems engineering tasks and activities
independently, which are broad in nature and are concerned with major
systems design, integration, and implementation, including personnel,
hardware, software, budgetary, and support facilities and/or equipment.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in engineering or a mathematics-intensive
discipline.

**Experience Requirements:** Five years of intensive and progressive
experience in the individual's field of study and specialization.

**C.7.4.1.1 Skill Level 28 - Modeling and Simulation Specialist**

Expert in modeling and simulation functions or operations such as, but
not limited to exercises, plans, coordination, demonstrations, and
instruction in the fields such as, but not limited to health,
environmental, transportation, law enforcement, and security for
military, and civil agencies. Provides supervision and guidance on the
proper operation and use of simulation models and exercises. May support
live, constructive, or virtual training.

**Educational Requirements:** Bachelor's Degree from an accredited
college or university with a curriculum or major field of study or seven
years of related experience.

**Experience Requirements:** Five years of increasingly complex and
progressive experience in subject matter related to simulation models
being used.

**C.7.4.1.2 Skill Level 29** - **Logistics Specialist**

Prepares logistics support documentation and source data, such as
logistics operational management/user documents, integrated logistics
support plans, user logistics support summaries, post-production support
plans, and logistics implementation plans. Implements logistics plans,
databases, and support files to support the fielding of new complex
information systems or major modifications. Applies logistics principles
and methods to specialized logistics solutions. Performs logistics
database management functions. Performs logistics inventories and
related logistics functions. Works independently and leads the
implementation of logistics discipline.

**Educational Requirements:** High school graduate or equivalent and
applicable functional area certification or two years undergraduate
education.

**Experience Requirements:** This position requires a minimum of three
years experience, of which at least one year must be specialized.
Experience in various logistics support functions and their automated
support systems, involving maintenance planning, personnel planning,
training, support equipment, test equipment, technical and logistics
data, facilities support, supply support and warehousing. Specialized
experience includes knowledge of logistics management principles and
procedures, logistics documentation and automated logistics
applications. General experience includes general logistics warehousing
functions and documentation. Demonstrated ability to communicate well,
both orally and in writing.

**C.7.4.1.2** **Skill Level 30 - Subject Matter Expert**

Provides extremely high level subject matter expertise for work
described in the task. Provides advanced technical knowledge and
analysis of highly specialized applications and operational environment,
high-level functional systems analysis, design, integration,
documentation, training, and implementation advice on complex problems
which require doctorate level knowledge of the subject matter for
effective implementation. Participates as needed in all phases of
software development with emphasis on the planning, analysis, testing,
integration, documentation, training and presentation phases. Applies
principles, methods, and knowledge of specific functional areas of
expertise to specific task order requirements. Provides advice on
esoteric problems which require extensive knowledge of the subject
matter. Designs and prepares technical reports, studies, and related
documentation, makes charts and graphs to record results, prepares and
delivers presentations, training, and briefings as required by the task
order.

**Educational Requirements:** PhD from an accredited college or
university in the specific subject matter discipline as identified in
the statement of work.

**Experience Requirements:** Five years of task related experience in
the identified field of study or specialization. Experience may not
include PhD and Master's education.

**C.7.4.2 Skill Level 31** - **Scientific Subject Matter Specialist**

Provides technical knowledge and analysis of highly specialized
applications and operational environment, high-level functional systems
analysis, design, integration, documentation and implementation advice
on exceptionally complex problems which require graduate level knowledge
of the subject matter for effective implementation. Participates as
needed in all phases of software development with emphasis on the
planning, analysis, testing, integration, documentation and presentation
phases. Applies principles, methods and knowledge of the functional area
of expertise to specific task order requirements, advanced mathematical
principles and methods to exceptionally difficult and narrowly defined
technical problems in engineering and other scientific applications to
arrive at automated solutions. Designs and prepares technical reports,
studies, and related documentation, makes charts and graphs to record
results. Prepares and delivers presentations and briefings as required
by the task order. Technical support includes technical advice on
security requirements for highly specialized IT applications, technical
report preparation or other services as required by the task order.

**Educational Requirements:** Master**'**s degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline which provides
substantial knowledge useful in managing large, complex projects, that
is closely related to the work to be automated, or is a task related
physical science.

**Experience Requirements:** Five years of intensive and progressive
experience in the individual's field of study and specialization.

**Functional Areas:** Specific functional areas in which subject matter
expertise is required include, but are not limited to, the following:

  ----------------- ----------------- ---------------------- -----------------
  **Scientific:**   Astronomy         Biology                Chemistry

                    Computer Science  Meteorology            Oceanography

                    Physics           Botany                 Toxicology

                    Hydrology         Archeology             Geology

                    Ecology           Environmental Sciences Medical
  ----------------- ----------------- ---------------------- -----------------

  ------------------ ----------------- ---------------------- -----------------
  **Mathematics:**   Operations        Physical               Statistical
                     Research                                 

                     Theoretical       Modeling               
  ------------------ ----------------- ---------------------- -----------------

**C.7.4.2.1 Skill Level 31A** - **Scientific Subject Matter Specialist
(Associate)**

Provides technical knowledge and analysis of highly specialized
applications and operational environment, high-level functional systems
analysis, design, integration, documentation and implementation advice
on exceptionally complex problems which require knowledge of the subject
matter for effective implementation. Participates as needed in all
phases of software development with emphasis on the planning, analysis,
testing, integration, documentation and presentation phases. Applies
principles, methods and knowledge of the functional area of expertise to
specific task order requirements, advanced mathematical principles and
methods to exceptionally difficult and narrowly defined technical
problems in engineering and other scientific applications to arrive at
automated solutions. Designs and prepares technical reports, studies,
and related documentation, makes charts and graphs to record results.
Prepares and delivers presentations and briefings as required by the
task order. Technical support includes technical advice on security
requirements for highly specialized IT applications, technical report
preparation or other services as required by the task order.

**Educational Requirements:** Bachelor**'**s degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline which provides
substantial knowledge useful in managing large, complex projects, that
is closely related to the work to be automated, or is a task related
physical science.

**Experience Requirements:** Three years of intensive and progressive
experience in the individual's field of study and specialization.

**Functional Areas:** Specific functional areas in which subject matter
expertise is required include, but are not limited to, the following:

  ---------------- ----------------- ---------------------- -----------------
  **Scientific**   Astronomy         Biology                Chemistry

                   Computer Science  Meteorology            Oceanography

                   Physics           Botany                 Toxicology

                   Hydrology         Archeology             Geology

                   Ecology           Environmental Sciences Medical
  ---------------- ----------------- ---------------------- -----------------

  ----------------- ----------------- ---------------------- -----------------
  **Mathematics**   Operations        Physical               Statistical
                    Research                                 

                    Theoretical       Modeling               
  ----------------- ----------------- ---------------------- -----------------

**C.7.4.3 Skill Level 32** - **Business Subject Matter Specialist**

Provides technical knowledge and analysis of highly specialized
applications and operational environments, high-level functional systems
analysis, design, integration, documentation and implementation advice
on exceptionally complex problems which require extensive knowledge of
the subject matter for effective implementation. Participates as needed
in all phases of software development with emphasis on the planning,
analysis, testing, integration, documentation**,** and presentation
phases. Applies principles, methods and knowledge of the functional area
of expertise to specific task order requirements, advanced business,
management and administrative principles and methods to exceptionally
difficult technical problems in Government program and administrative
applications to arrive at automated solutions. Designs and prepares
technical reports and related documentation, makes charts and graphs to
record results. Prepares and delivers presentations and briefings as
required by the task order. Technical support includes technical advice
on security requirements for highly specialized applications, technical
report preparation or other services as required by the task order.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge useful in
managing large, complex IT projects, or is closely related to the work
to be automated.

**Experience Requirements:** Four years of intensive and progressive
experience in the individual's field of study and specialization.

**Functional Area:** Specific functional areas in which subject matter
expertise is required include, but are not limited to, the following:

  ------------------------------- -------------------------- ------------
  Accounting                      Acquisition                Actuary

  Cost/Price Analysis             Finance and Budget         Inventory

  Logistics                       Management                 Economics

  Personnel Administration        Training and Instruction   

  Business Process Reengineering  Supply Chain Management    
  ------------------------------- -------------------------- ------------

**C.7.4.3.1 Skill Level 32A** - **Business Subject Matter Specialist
(Intermediate)**

Provides technical knowledge and analysis of highly specialized
applications and operational environments, high-level functional systems
analysis, design, integration, documentation and implementation advice
on exceptionally complex problems which require extensive knowledge of
the subject matter for effective implementation. Participates as needed
in all phases of software development with emphasis on the planning,
analysis, testing, integration, documentation**,** and presentation
phases. Applies principles, methods and knowledge of the functional area
of expertise to specific task order requirements, advanced business,
management and administrative principles and methods to exceptionally
difficult technical problems in Government program and administrative
applications to arrive at automated solutions. Designs and prepares
technical reports and related documentation, makes charts and graphs to
record results. Prepares and delivers presentations and briefings as
required by the task order. Technical support includes technical advice
on security requirements for highly specialized applications, technical
report preparation or other services as required by the task order.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge useful in
managing large, complex IT projects, or is closely related to the work
to be automated.

**Experience Requirements:** Six years of intensive and progressive
experience in the individual's field of study and specialization.

**Functional Area:** Specific functional areas in which subject matter
expertise is required include, but are not limited to, the following:

  ------------------------------- -------------------------- ------------
  Accounting                      Acquisition                Actuary

  Cost/Price Analysis             Finance and Budget         Inventory

  Logistics                       Management                 Economics

  Personnel Administration        Training and Instruction   

  Business Process Reengineering  Supply Chain Management    
  ------------------------------- -------------------------- ------------

**C.7.4.3.2 Skill Level 32B** - **Business Subject Matter Specialist
(Senior)**

Provides technical knowledge and analysis of highly specialized
applications and operational environments, high-level functional systems
analysis, design, integration, documentation and implementation advice
on exceptionally complex problems which require extensive knowledge of
the subject matter for effective implementation. Participates as needed
in all phases of software development with emphasis on the planning,
analysis, testing, integration, documentation**,** and presentation
phases. Applies principles, methods and knowledge of the functional area
of expertise to specific task order requirements, advanced business,
management and administrative principles and methods to exceptionally
difficult technical problems in Government program and administrative
applications to arrive at automated solutions. Designs and prepares
technical reports and related documentation, makes charts and graphs to
record results. Prepares and delivers presentations and briefings as
required by the task order. Technical support includes technical advice
on security requirements for highly specialized applications, technical
report preparation or other services as required by the task order.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge useful in
managing large, complex IT projects, or is closely related to the work
to be automated.

**Experience Requirements:** Ten years of intensive and progressive
experience in the individual's field of study and specialization.

**Functional Area:** Specific functional areas in which subject matter
expertise is required include, but are not limited to, the following:

  ------------------------------- -------------------------- ------------
  Accounting                      Acquisition                Actuary

  Cost/Price Analysis             Finance and Budget         Inventory

  Logistics                       Management                 Economics

  Personnel Administration        Training and Instruction   

  Business Process Reengineering  Supply Chain Management    
  ------------------------------- -------------------------- ------------

**C.7.4.4 Skill Level 33 - Engineering Subject Matter Specialist**

Provides technical knowledge and analysis of highly specialized
applications and operational environment, high-level functional systems
analysis, design, integration, documentation, and implementation advice
on exceptionally complex problems which require high level knowledge of
the subject matter for effective implementation. Participates as needed
in all phases of software development with emphasis on the planning,
analysis, modeling, simulation, testing, integration, documentation and
presentation phases. Applies principles, methods and knowledge of the
functional area of expertise to specific task order requirements,
advanced mathematical principles and methods to exceptionally difficult
and narrowly defined technical problems in engineering and mathematical
applications to arrive at automated solutions. Designs and prepares
technical reports, data bases, studies, and related documentation, makes
charts and graphs to record results. Prepares and delivers presentations
and briefings as required by the task order. Technical support includes
technical advice on security requirements for highly specialized IT
applications, technical report preparation or other services as required
by the task order.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in engineering or a mathematics-intensive
discipline which provides substantial knowledge useful in managing
large, complex projects, is closely related to the work to be automated,
or is a task**-**related engineering discipline.

**Experience Requirements:** Five years of intensive and progressive
experience in the individual's field of study and specialization.

**Functional Areas:** Specific functional areas in which subject matter
expertise is required include, but are not limited to, the following:

  ----------------- ------------------- -------------- ------------------------
  **Engineering**   Aeronautics         Aerospace      Astrophysics

                    Bio-Medical         Electronics    Environmental

                    Human               Hydrology      Manufacturing

                    Nuclear             Petroleum      Weapons

                    Software            Systems        Supply Chain Management

                    Operations Research Logistics      Smart Card Technologies
  ----------------- ------------------- -------------- ------------------------

  ------------------ ------------------------- ------------- -------------
  **Mathematics**    Operations Research       Physical      Statistical

                     Theoretical               Modeling      
  ------------------ ------------------------- ------------- -------------

**C.7.4.5 Skill Level 34** - **Technician (Senior)**

Provides high level functional and IT analysis, design, development,
integration, documentation, and implementation assistance on problems
which require a thorough knowledge of the related technical subject
matter for effective system deployment. Participates in all phases of
systems development. Applies principles and methods of the functional
area to difficult problems in technical areas to arrive at automated
solutions. Designs and prepares technical reports and related
documentation, and makes charts and graphs to record results. Prepares
and delivers presentations and briefings as required by the task order.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Ten years of intensive and progressive
experience in functional or IT analysis/programming of subject matter
closely related to the work to be automated.

**C.7.4.6 Skill Level 35 -- Technician (Intermediate)**

Provides functional and IT analysis, design, development, integration,
documentation, and implementation assistance on problems which require a
thorough knowledge of the related technical subject matter for effective
system deployment. Participates in all phases of systems development.
Applies principles and methods of the functional area to difficult
problems in technical areas to arrive at automated solutions. Designs
and prepares technical reports and related documentation, and makes
charts and graphs to record results. Prepares and delivers presentations
and briefings as required by the task order.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Five years of intensive and progressive
experience in functional or IT analysis/programming of subject matter
closely related to the work to be automated.

**C.7.4.7 Skill Level 36** - **Technician (Associate)**

Provides functional and IT analysis, design, development, integration,
documentation, and implementation assistance on problems which require a
thorough knowledge of the related technical subject matter for effective
system deployment. Participates in all phases of systems development.
Applies principles and methods of the functional area to difficult
problems in technical areas to arrive at automated solutions. Designs
and prepares technical reports and related documentation, and makes
charts and graphs to record results. Prepares and delivers presentations
and briefings as required by the task order.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Six months of intensive and progressive
experience in functional or IT analysis/programming of subject matter
closely related to the work to be automated.

**C.7.4.8 Skill Level 37** -- **Technical Subject Matter Specialist
(Senior)**

Applies subject matter knowledge to high level analysis, collection,
assessment, design, development, modeling, simulation, integration,
installation, documentation, and implementation. Resolves problems,
which require an intimate knowledge of the related technical subject
matter. Applies principles and methods of the subject matter to
specialized solutions. Includes but not limited to; medical and legal
transcription, scientific encoding, environmental, scientific,
maintenance and repair processes, and logistical support activities.

**Educational Requirements:** Applicable functional area certification
or two years undergraduate education.

**Experience Requirements:** Ten years of intensive and progressive
experience in the applicable specialty field.

**C.7.4.9 Skill Level 38** -- **Technical Subject Matter Specialist
(Associate)**

Applies subject matter knowledge to high level analysis, collection,
assessment, design, development, modeling, simulation, integration,
installation, documentation, and implementation. Resolves problems which
require an intimate knowledge of the related technical subject matter.
Applies principals and methods of the subject matter to specialized
solutions. Includes but not limited to; medical and legal transcription,
scientific encoding, environmental, scientific, maintenance and repair
processes, and logistical support activities.

**Educational Requirements:** Applicable functional area certification
or two years undergraduate education.

**Experience Requirements:** Two years of intensive and progressive
experience in the applicable specialty field.

**C.7.4.10 Skill Level 39 -- Technical Subject Matter Specialist
(Intermediate)**

Applies subject matter knowledge to high level analysis, collection,
assessment, design, development, modeling, simulation, integration,
installation, documentation, and implementation. Resolves problems,
which require an intimate knowledge of the related technical subject
matter. Applies principles and methods of the subject matter to
specialized solutions. Includes but not limited to; medical and legal
transcription, scientific encoding environmental, scientific,
maintenance and repair processes, and logistical support activities.

**Educational Requirements:** Applicable functional area certification
or two years undergraduate education.

**Experience Requirements:** Five years of intensive and progressive
experience in the applicable specialty field.

### C.7.5 Technical Series

**C.7.5.1 Skill Level 40** - **Applications Systems Analyst/Programmer
(Lead)**

Formulates and defines system scope and objectives for assigned
projects. Prepares detailed specifications for programs. Responsible for
program design, coding, testing, debugging and documentation. Has full
technical knowledge and responsibility of all phases of applications
systems analysis and programming. Understands the business or function
for which application is designed. Duties also include instructing,
directing and checking the work of other systems analysts and
programming personnel. Responsible for quality assurance review.
Responsible for directing and monitoring the work of team members.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline.

**Experience Requirements:** Seven years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation of business, mathematical, or scientific setting using a
variety of information technology resources. Has experience with current
technologies and, where required for the task, emerging technologies.
Must have managed or had significant involvement with complex or
substantive information technology projects including one year of
experience in management and supervision.

**C.7.5.2 Skill Level 41** - **Applications Systems Analyst/Programmer
(Senior)**

Formulates and defines system scope and objectives. Prepares detailed
specifications for programs. Designs, codes, tests, debugs and documents
programs. Works at the highest technical level of all phases of
applications, systems analysis and programming activities including the
installation of enhancements, security features, and analytical tools.
Provides guidance and training to less experienced analysts/programmers.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics - intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** Five years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation for business, mathematical, engineering or scientific
settings using a variety of information technology resources. Has
experience with current technologies and, where required for the task,
emerging technologies.

**C.7.5.3 Skill Level 42** - **Applications Systems Analyst/Programmer
(Intermediate)**

Formulates and defines system scope and objectives through research and
fact-finding to develop or modify moderately complex information
systems. Prepares detailed specifications for programs. Designs, codes,
tests, debugs, documents and maintains programs. May be called on to
work on special graphics application programs such as, but not limited
to; CAD, CAD/CV, or GIS. Works on most phases of applications systems
analysis and programming activities including the installation of
enhancements, security features, and analytical tools, but requires
instruction and guidance in other phases.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** Two years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation of business, mathematical, engineering or scientific
settings using a variety of information technology resources. Has
experience with current technologies and, where required for the task,
emerging technologies.

**C.7.5.4 Skill Level 43 - Applications Systems Analyst/Programmer
(Associate)**

Assists in research and fact-finding to develop or modify information
systems. Assists in preparing detailed specifications for programs.
Designs, codes, tests, debugs, documents and maintains programs.

Provides program support to include the testing and installation of
computers, peripherals, and/or other hardware, including the
installation of enhancements and upgraded versions; and/or program
support to include the installation, and documentation of client
developed and/or commercially available software, including the
installation of enhancements, security features, analytical tools,

and upgraded versions.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or is a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** No task related experience required.

**C.7.5.5 Skill Level 44** - **Applications Systems Analyst/Programmer
(Staff Specialist)**

Top level technical expert in one or more highly specialized areas of
applications systems using state-of-the-art software tools,
methodologies, operating systems and other products that are generally
proprietary and require special training and experience. Duties include
analysis, programming, implementation, maintenance, modification and
re-engineering. Provides technical leadership on complex problems
considering computer equipment capacity and limitations, system security
requirements, operating time and form of desired results. Prepares
detailed specifications for programs. Responsible for program design,
coding, testing, debugging and documentation. Has technical knowledge of
all phases of applications, systems analysis, and programming. May be
responsible for multiple phases of a project.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or is a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** Three years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation in a business, mathematical, engineering or scientific
setting using a variety of information technology resources. Has
experience with required proprietary products as described in the task
order. Has knowledge of available software engineering tools, current
technologies and, where required for the task, emerging technologies.

**C.7.5.6 Skill Level 45** - **Software Systems Engineer (Lead)**

Formulates and defines specifications for operating system applications
or modifies and maintains existing applications using engineering
releases and utilities from the manufacturer. Responsible for program
design, modeling, simulation, coding, testing, debugging and
documentation. Responsible for applications dealing with the overall
operating system, such as sophisticated file maintenance routines, large
telecommunications/communications networks, computer accounting and
advanced mathematical/scientific software packages. Instructs, directs,
and checks the work of other task personnel. Responsible for quality
assurance review and the evaluation of existing and new software
products.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline.

**Experience Requirements:** Seven years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation of business, mathematical, or scientific settings using a
variety of information technology resources. Has experience with current
technologies and, where required for the task, emerging technologies.
Must have managed or had significant involvement with complex or
substantive information technology projects including one year of
experience demonstrating management and supervision capabilities.

**C.7.5.7 Skill Level 46** - **Software Systems Engineer
(Intermediate)**

Works from specifications to develop or modify operating systems
applications. Assists with design, coding, benchmark testing, modeling,
simulation, debugging and documentation of programs. Applications
generally dealing with utility programs, job control language, macros,
subroutines and other control modules. Works on most phases of software
systems programming applications, and may require instruction and
guidance in other phases.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** Two years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation of business, mathematical, or scientific settings using a
variety of information technology resources. Has experience with current
technologies and, where required for the task, emerging technologies.

**C.7.5.8 Skill Level 47 - Database Manager/Administrator**

Performs one or more of the following tasks in support of computer
database administration: architects, designs, oversee the development
of, or administers computerized databases, installs the applicable
databases onto the appropriate computer operating systems, creates
databases, configure databases (for a data warehousing application), use
import utilities to install databases. Includes creation of Indexes,
Clusters, Snapshots, Views, and other database objects, as well as,
management of Rollback Segments, Data File Size, and all the other
aspects related to the performance tuning of databases. Write code for
update queries, update data dictionaries as new fields are added to the
database, and maintain a data correction log. Create and maintain data
correction logs that identify the date the correction that was
performed, tables and fields effected, submission effected, error code
effected, and other pertinent metadata. Expand and update the data
dictionary for the database and any related applications. May, assign
personnel to various projects and directs their activities; reviews and
evaluates their work and prepares performance reports. Confers with and
advises subordinates on administrative policies and procedures,
technical problems, priorities and methods. Consults with and advises
users of the various databases. Projects long-range requirements for
database administration and design in conjunction with other managers in
the information systems function. Prepares activity and progress reports
regarding the database management section.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline or an applicable training certificate
from an accredited training institution.

**Experience Requirements:** Seven years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation of business, mathematical, or scientific settings using a
variety of information technology resources. Has experience with current
technologies and, where required for the task, emerging technologies.

**C.7.5.9 Skill Level 48** - **Database Analyst/Programmer (Senior)**

Designs, implements and maintains complex databases. Includes
maintenance of database dictionaries, overall monitoring of standards
and procedures, and integration of systems through database design.
Works at the highest level of all phases of database management.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** Five years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation of business, mathematical, or scientific settings using a
variety of information technology resources. Has experience with current
technologies and, where required for the task, emerging technologies.

**C.7.5.10 Skill Level 49** - **Database Analyst/ Programmer
(Intermediate)**

Designs, implements, and maintains moderately complex databases.
Includes maintenance of database dictionaries and integration of systems
through database design. Works on most phases of database
administration.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline or an applicable training certificate
from an accredited training institution.

**Experience Requirements:** Two years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation of business, mathematical, or scientific settings using a
variety of information technology resources. Has experience with current
technologies and, where required for the task, emerging technologies.

### C.7.6 Operations/Network Support Series

**C.7.6.1 Skill Level 50** **- Network Engineer**

Tests and analyzes all elements of the network facilities including
power, software, security features, communications devices, lines,
modems and terminals and for the overall integration of the enterprise
network. Responsible for the planning, modeling, simulation, design,
installation, maintenance, management and coordination of the network.
Monitors and controls the performance and status of the network
resources. Utilizes software and hardware tools, identifies and
diagnoses complex problems and factors affecting network performance.
Maintains technical currency and studies vendor products to determine
those which best meet client needs. Provides guidance and direction for
less experienced network support technicians.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline or an applicable
technical training certificate from an accredited training institution.

**Experience Requirements:** Seven years of increasingly complex and
progressive experience in computer system/network engineering. Includes
two years of specialized experience related to the task.

**C.7.6.1.1 Skill Level 50A** - **Network Engineer (Associate)**

Tests and analyzes all elements of the network facilities including
power, software, security features, communications devices, lines,
modems and terminals and for the overall integration of the enterprise
network. Monitors and controls the performance and status of the network
resources. Utilizes software and hardware tools, identifies and
diagnoses complex problems and factors affecting network performance.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline or an applicable
technical training certificate from an accredited training institution.

**Experience Requirements:** Three years of increasingly complex and
progressive experience in computer system/network engineering.

**C.7.6.2 Skill Level 51** - **Network/Hardware Support Technician
(Senior)**

Monitors and responds to complex hardware, software and network problems
utilizing a variety of hardware and software testing tools and
techniques. Provides primary interface with vendor support service
groups or provides internal analysis and support to ensure appropriate
notification during outages or period of degraded system performance.
Provides LAN server support. Requires extensive knowledge of PC/LAN
communications hardware and software in multi-protocol environment, and
network management and security software. May function as task lead
providing guidance and training for less experienced technicians.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Five years of increasingly complex and
progressive experience in computer system/network engineering. Includes
two years of specialized experience related to the task.

**C.7.6.3 Skill Level 52** - **Network/Hardware Support Technician
(Intermediate**)

Monitors and responds to hardware, software, and network problems
utilizing hardware and software testing tools and techniques. Interfaces
with vendor support service groups to ensure appropriate notification
during outages or period of degraded system performance. Assists with
installation of terminals and associated hardware. Provides LAN server
support. Requires strong knowledge of PC/LAN and Network communications
hardware and software, in multi-protocol environment, and network
management and security software.

In support of microcomputer applications, analyzes requirements;
creates, designs and develops requirements in required media; provides
program support**;** tests, debugs and writes documentation as required.
May have responsibilities for providing customer assistance support in
setting up microcomputers and/or installing software packages. Provides
user training for hardware/software products; identifies problems and
resolves hardware/software/network malfunctions; performs minor
hardware/software/network maintenance such as board replacement, cable
switching, communication assistance, hardware (CRTs, printers)
installation/replacement**;** interfaces with mainframe, CAD/CAM,
digitizers, LANs, Networks, provides analysis support for such
requirements.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Three years of increasingly complex and
progressive experience in computer system/network engineering. Includes
one year of specialized experience related to the task.

**C.7.6.4 Skill Level 53** - **Network/Hardware Support Technician
(Associate)**

Assists in monitoring and responding to technical control facility
hardware and software problems utilizing hardware and software testing
tools and techniques. Provides LAN server support. Assists with
installation of terminals and associated hardware. Requires knowledge of
data scopes, patch panels, modems, concentrators, and associated
terminals network management and security software. Develops and
maintains configurations for workstations, peripherals, and cabling.
Provides client assistance support for the installation and set-up of
microcomputers. Provides client training in the use of hardware,
software, and/or network products. Provides support in hardware,
software, and/or network problem identification and resolution. Operates
help desk, receiving and responding to requests for assistance. Provides
minor hardware maintenance support including, but not limited to; board
replacement, cable switching, communications devices, microcomputers,
minicomputer and mainframe display terminals, and related peripheral
devices; and develops documentation.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** One year of experience in computer
system/network engineering.

**C.7.6.5 Skill Level 54** - **Computer Operations Manager**

Supervises all personnel engaged in the operation and support of the
computer system(s) and peripheral equipment in large scale or
multi-shift operations. Supervises complex operations, which involve two
or more additional functions such as, but not limited to, network
operations, systems software support, production support activities,
electronic input or tape library activities. Identifies processing
requirements and schedules job streams for computer runs. Responsible
for the security and routing of input and output data, problem isolation
and restart/recovery, interpreting technical documentation standards,
and prepares documentation according to the standards, and interfacing
with contractor employees and Government personnel. In the event of a
malfunction, confers with technical personnel (i.e., equipment/software
vendor) and directs subordinate personnel of appropriate course of
action. Additional duties include the writing, editing, or graphic
presentation of technical information. Must have knowledge of applicable
computer hardware configurations.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Five years of progressive experience in
operating computer systems; including two years in supervising personnel
operating computer systems. One year experience as supervisor and
manager in a multi-shift environment.

**C.7.6.6 Skill Level 55** - **Computer Operator (Senior)**

Monitors and controls one or more mini or mainframe computers by
operating the central console or on-line terminals. Studies program
operating instruction sheets to determine equipment setup and run
operations. Continuously observes the operation of the console panel,
storage devices, printers, and the action of the console printer to
monitor the system and determine the point of equipment or program
failure. Manipulates controls in accordance with standard procedures to
rearrange sequence of job steps to continue operations when individual
units of the system malfunction. Confers with software systems
engineering or applications programming personnel in the event errors
requires a changed of instructions or sequence of operations. Maintains
operating records such as machine performance and production reports.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Three years of experience in operating
computer systems, including one year of experience supervising assigned
personnel.

**C.7.6.7 Skill Level 56** - **Computer Operator (Intermediate)**

Under general supervision, monitors and controls computers by operating
the central console or on-line terminals. Operates auxiliary equipment
directly associated with the computer. Maintains records regarding
output units and supply inventories. Assists in manipulating controls to
rearrange sequence of job steps to continue operations when individual
units of the system malfunction. Works on most phases of computer
operations, and may require some instruction and guidance for other
phases**.**

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Two years of experience in operating
computer systems.

**C.7.6.8 Skill Level 57** - **Electronic Input Operator (Lead)**

Has full technical knowledge of data entry devices. May instruct, direct
and check the work of other electronic input operators. Assists in
scheduling data entry functions. Operates data entry devices in
recording a variety of data; verifies data entered. Performs routine
data preparation and distribution.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Three years experience in electronic input
and verification via various input devices. Includes one year of
experience supervising if assigned as task or functional lead. Capable
of allocating work to operators to maximize output.

**C.7.6.9 Skill Level 58** - **Electronic Input Operator**

Operates data entry devices in recording a variety of data; verifies
data entered. Performs routine data preparation and distribution.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** One year of electronic input and
verification experience utilizing various input devices.

**C.7.6.10 Skill Level 59** -- **Specialized Electronic Input Operator**

Has full technical knowledge of data entry devices and specialized
terminology/data. This data may encompass terminology related to
environmental, legal, medical, etc. fields. May instruct, direct and
check the work of other electronic input operators. Assists in
scheduling data entry functions. Operates data entry devices in
recording a variety of data; verifies data entered. Performs routine
data preparation and distribution.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Three years experience in electronic input
and verification via various input devices. Includes one year of
experience supervising if assigned as task or functional lead. One year
of experience with task related terminology. Capable of allocating work
to operators to maximize output.

**C.7.6.11 Skill Level 60** - **Network Systems Manager**

Supervises all personnel engaged in the operation and support of network
facilities, including all communications equipment in large scale or
multi-shift operations. Assigns personnel to various projects and
directs their activities; reviews and evaluates their work and prepares
performance reports. Confers with and advises subordinates on
administrative policies and procedures, technical problems, priorities
and methods. Supervises complex operations that involve two or more
additional functions such as, but not limited to, network operations,
systems security, systems software support, and production support
activities.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering or a mathematics-intensive discipline or an applicable
training certificate from an accredited training institution.

**Experience Requirements:** Five years of increasingly complex and
progressive experience in computer system/network management. Includes
two years of specialized experience related to the task.

**C.7.6.12 Skill Level 61** - **Network Systems Administrator**

Provides system administration of Network, Web, and/or communication
systems, including Local Area Network (LAN) and Wide Area Network (WAN)
systems, involving network security. This includes administration of
user accounts, passwords, email, chat, and FTP. Requires comprehensive
knowledge of the organization's hardware, software and network
components. Maintains servers, creates monitoring reports and logs, and
ensures functionality of links. Monitors web site for acceptable
performance and user accessibility. Establishes back-ups and monitors
site security. Consults with and advises network users. Coordinates
network administration and performance requirements with others in the
information systems function. Identifies, analyzes and documents
long-range requirements and schedules resources related to the
enterprise network. Responsible for configuration management and
documentation of network and system topologies and/or web site. Prepares
technical implementation plans that provide integrated solutions
including actions, milestones, timelines and critical paths required for
complete solutions. Researches applicable standards and requirements
documents to assure compliance. Selects or recommends multi-user
software that meets common user requirements, integrates (where
possible) with existing software. Plans for and provides reasonable
responsiveness in terms of system performance. Prepares activity and
progress reports regarding the network performance. Administers large
e-mail systems.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in administering large, complex
networks, and/or in a computer science, information system, a physical
science, engineering or a mathematics-intensive discipline or an
applicable training certificate from an accredited training institution.

**Experience Requirements:** Seven years of increasingly complex and
progressive experience in implementing, administering, performing tests
and analyzing all elements of network systems. Has experience with
current technologies and, where required for the task, emerging
technologies.

**C.7.6.12.1 Skill Level 61A** - **Network Systems Administrator
(Intermediate)**

Works independently and provides system administration of Network, Web,
and/or communications systems, including Local Area Network (LAN), Wide
Area Network (WAN) and the organization's website. This includes
administration of user accounts, passwords, e-mail, chat and FTP
services. Maintains servers, creates monitoring reports and logs and
ensures functionality of links. Monitors website for acceptable
performance and user accessibility. Establishes backups and monitors
site security. Is responsible for configuration management and
documentation of network and system topologies and/or website.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in administering large, complex
networks, and/or in a computer science, information system, a physical
science, engineering or a mathematics-intensive discipline or an
applicable training certificate from an accredited training institution.

**Experience Requirements:** Five years of increasingly complex and
progressive experience in implementing, administering, performing tests
and analyzing all elements of network systems and/or web sites. Has
experience with current technologies and, where required for the task,
emerging technologies.

**C.7.6.13 Skill Level 62** -- **Telecommunications/Communications
Integration Engineer**

Provides technical direction and analysis for telecommunication
activities, including planning, designing, integrating, installing and
maintaining large-scale telecommunications/ communications networks and
services with computer systems. Includes satellite, microwave,
broadband, fiber optic, wireless, voice, video and digital
telecommunication systems. Integrates communications with computer
systems to provide complete systems solutions. Applies
telecommunications/communications engineering principles and theory to
propose design and configuration alternatives. Evaluates existing
communications systems to identify deficiencies and network performance
issues. Consults with users, managers, and senior staff to ensure that
deficiencies and alternatives have been fully identified and that the
solution will meet requirements. Analyzes network performance, usage and
traffic flows, accesses and interfaces, transmission techniques, and
protocols to interface with computer systems. Prepares studies and give
presentations concerning data communications concepts integrated with
computer systems and applications for total systems solutions. Provides
integrated with computer systems and applications for total systems
solutions. Provides technical guidance to computer systems analysts and
telecommunications/communications specialists.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in administering large, complex
networks, and/or in a computer science, information system, a physical
science, engineering or a mathematics-intensive discipline or an
applicable training certificate from an accredited training institution.

**Experience Requirements:** Seven years of progressive and intensive
experience in telecommunications/communications and computer integration
with three years of experience involving duties similar to those
described in the task order requirement, or five years of specialized
experience in a position with duties commensurate to those defined in
the task order requirement.

**C.7.6.14 Skill Level 63 - Communications Transmission Engineer**

Provides technical direction and engineering expertise for
communications activities including planning, designing, installing and
maintaining large communications networks. Develops, operates, and
maintains voice, wireless, video, and data communications systems.
Applies communications engineering principles and theory to propose
design and configuration alternatives. Responsible for complex
engineering or analytical tasks and activities associated with one or
more technical areas within the communications function. Consults with
user personnel to ensure that problems have been properly identified and
that the solution will meet the requirements. Analyzes network
performance, usage and traffic flows, accesses and interfaces,
transmission techniques, and protocols. Conducts feasibility studies
concerning communications and communications networks. Prepares studies
and gives presentations on communications concepts. Provides technical
guidance to other personnel concerning data communications requirements.
Participates in preparing specifications for acquiring commercially
available data communications networks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in the development and
administration of communications networks, and/or in a computer science,
information system, a physical science, engineering or a mathematics
intensive discipline or an applicable training certificate from an
accredited training institution.

**Experience Requirements:** Six years of experience designing,
building, and/or maintaining communications systems.

**C.7.6.15 Skill Level 64 - Communications Facility Engineer**

Provides technical direction and engineering expertise for
communications systems infrastructure activities, including planning,
designing, and implementing communications infrastructure requirements
for buildings and systems. Ensures that adequate and appropriate
planning is provided to direct building architects and planners in
building communications spaces and media pathways meet industry
standards. Interfaces with internal and external customers and vendors
to determine communications infrastructure needs.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in the development and
administration of communications infrastructure requirements, and/or in
an information system, engineering or electronics intensive discipline
or an applicable training certificate from an accredited training
institution.

**Experience Requirements:** Six years of experience designing,
building, and maintaining communications infrastructure systems.

### C.7.7 Quality Assurance Series

**C.7.7.1 Skill Level 70 - Quality Assurance Specialist (Lead)**

Responsible for development of project Software Quality Assurance Plan
and the implementation of procedures that conforms to the requirements
of the contract. Responsible for verifying that each functional
component of the software project follows a defined process which is in
conformance with contractual requirements. Reports findings to project
staff, line management of the organization, and the customer, as
appropriate. Provides an independent assessment of how the project\'s
software development process is being implemented relative to the
defined process and recommends methods to optimize the organization\'s
process.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Seven years experience of increasing
complexity with the planning, organization, and control of Software
Quality Procedures for complex software development projects and
experience in developing software and associated documents. Has
experience with current and emerging technologies.

**C.7.7.2 Skill Level 71** - **Quality Assurance Specialist
(Intermediate)**

Responsible for development of project Software Quality Assurance Plan
and the implementation of procedures that conforms to the requirements
of the contract. Responsible for verifying that each functional
component of the software project follows a defined process which is in
conformance with contractual requirements. Reports findings to project
staff, line management of the organization, and the customer, as
appropriate. Provides an independent assessment of how the project\'s
software development process is being implemented relative to the
defined process and recommends methods to optimize the organization\'s
process.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Five years experience of increasing
complexity with the planning, organization, and control of Software
Quality Procedures for complex software development projects and
experience in developing software and associated documents. Has
experience with current and emerging technologies.

**C.7.7.3 Skill Level 72 - Quality Assurance Specialist (Associate)**

Supports development of project Software Quality Assurance Plan and the
implementation of procedures that conforms to the requirements of the
contract. Responsible for verifying that each functional component of
the software project follows a defined process which is in conformance
with contractual requirements. Reports findings to project staff, line
management of the organization, and the customer, as appropriate.
Supports independent assessment of how the project\'s software
development process is being implemented relative to the defined process
and recommends methods to optimize the organization\'s process.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Two years experience with the planning,
organization, and control of Software Quality Procedures for complex
software development projects or experience in developing software and
associated documents. Has familiarity with current and emerging
technologies.

### C.7.8 Data/Configuration Management Series

**C.7.8.1 Skill Level 80 - Data/Configuration Management Specialist
(Lead)**

Responsible for configuration management planning. Describes provisions
for configuration identification, change control, configuration status
accounting, and configuration audits. Responsible for configuration
planning. Identifies and maintains the original configuration of
requirements documentation, design documentation, software, and related
documentation. Responsible for configuration change control. Regulates
the change process so that only approved and validated changes are
incorporated into product documents and related software. Responsible
for configuration status accounting. Tracks all problems and changes in
product documents and software and reports changes and current
configuration. Responsible for configuration audits. Supports audits to
verify that requirements of all baselines have been met by the as-built
software. Supports the Software Quality Assurance process audits.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Seven years experience of increasing
complexity with data management or configuration management in the field
of software development or communications engineering. Has experience
with current and emerging technologies.

**C.7.8.2 Skill Level 81** - **Data/Configuration Management Specialist
(Intermediate)**

Responsible for configuration management planning. Describes provisions
for configuration identification, change control, configuration status
accounting, and configuration audits. Responsible for configuration
planning. Identifies and maintains the original configuration of
requirements documentation, design documentation, software, and related
documentation. Responsible for configuration change control. Regulates
the change process so that only approved and validated changes are
incorporated into product documents and related software. Responsible
for configuration status accounting. Tracks all problems and changes in
product documents and software and reports changes and current
configuration. Responsible for configuration audits. Supports audits to
verify that requirements of all baselines have been met by the as-built
software. Supports the Software Quality Assurance process audits.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Four years experience of increasing
complexity with data management or configuration management in the field
of software development or communications engineering. Has experience
with current and emerging technologies.

**C.7.8.3 Skill Level 82** - **Data/Configuration Management Specialist
(Associate)**

Supports configuration management planning. Describes provisions for
configuration identification, change control, configuration status
accounting, and configuration audits. Supports configuration planning.
Identifies and maintains the original configuration of requirements
documentation, design documentation, software, and related
documentation. Responsible for configuration change control. Supports
the change process so that only approved and validated changes are
incorporated into product documents and related software. Responsible
for configuration status accounting. Tracks all problems and changes in
product documents and software and reports changes and current
configuration. Responsible for configuration audits. Supports audits to
verify that requirements of all baselines have been met by the as-built
software. Supports the Software Quality Assurance process audits.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Two years experience with data management
or configuration management in the field of software development or
communications engineering. Has familiarity with current and emerging
technologies.

### C.7.9 Test/Hardware Engineering Series

**C.7.9.1 Skill Level 90 - Test Engineer (Senior)**

Subject matter expert providing testing expertise in for the support of
user requirements of complex to highly complex software/hardware
applications. Directs and/or participates in all phases of risk
management assessments and software/hardware development with emphasis
on analysis of user requirements, test design and test tools selection.
Responsible for ensuring that the test design and documentation support
all applicable client, agency or industry standards time lines and
budgets. Responsible for ensuring that testing conclusions and
recommendations are fully supported by test results, and project
managers are fully informed of testing status and application deviations
from documented user requirements.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Seven years of intensive and progressive
experience in a computer related field. Four years within the last eight
calendar years of intensive and progressive experience in performing
software testing for complex to highly complex software hardware
applications and/or systems.

**C.7.9.2 Skill Level 91 - Test Engineer (Intermediate)**

Performs analysis of documented user requirements and directs or assists
in the design of test plans in support of user requirements for
moderately complex to complex software/hardware applications. Reviews
user application system requirements documentation; designs, defines and
documents unit and application test plans; Transforms test plans into
test scripts and executes those scripts. May participate in all phases
of risk management assessment and software/hardware development under
the direction of a Senior Test Engineer. Responsible for ensuring proper
execution of test scripts, and documentation of test results in test
logs or defect tracking systems. Responsible for ensuring that the test
designs and documentation support all applicable client, agency or
industry standards, time lines and budgets. Responsible for the
development of test data to be used in performing the required tests.
Responsible that testing conclusions and recommendations are fully
supported by test results, and those project managers are fully informed
or testing status and application deviations from documented user
requirements. Responsible for/or assists in the analysis of test
results, documents conclusions and makes recommendations as supported by
such analysis.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Five years of intensive and progressive
experience in a computer related field. Three years within the last six
calendar years of intensive and progressive experience in performing
software testing for moderately complex to complex software hardware
applications and/or systems.

**C.7.9.3 Skill Level 92 - Test Engineer (Associate)**

Performs formal system testing activities for a particular project or
subset of a larger project under supervision of more experienced test
personnel. May participate in support of user requirements for simple to
moderately complex software/hardware applications under the direction of
a Senior Test Engineer. Executes defined test cases and procedures as
detailed in the test documentation. Assists with the collection of data
and technical information used in the development of test documentation.
Assist in the development of test data to be used in performing required
tests. Responsible for Documentation of test results in the proper logs
and/or tracking systems. Participates in selected phases of risk
management assessment and software/hardware development under the
direction of more experienced personnel. May participate in the
development of test scripts and is responsible for ensuring proper
execution of those test scripts. Under the direction of more experienced
personnel, may be responsible for ensuring that test designs and
documentation supports selected client, agency or industry standards and
time lines. Responsible for ensuring that testing conclusions and
recommendations are supported by test results. Responsible for or
assists in the analysis of test results and documents conclusions.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Two years of intensive and progressive
experience in a computer related field. One year must be experience in
performing software testing of simple to moderately complex software
hardware applications and/or systems.

**C.7.9.4 Skill Level 93 -- Hardware Engineer (Senior)**

Provides functional and empirical analysis related to the design,
development, and implementation of hardware for products including, but
not limited to, the circuit design of components, development of
structure specifications of a personal computer, and the design of a
computer display unit. Participates in the development of test
strategies, devices, and systems. Possesses and applies a comprehensive
knowledge of a particular field of specialization to the completion of
significant assignments. Plans and conducts assignments, generally
involving the larger and more important projects or more than one
project. Evaluates progress and results and recommends major changes in
procedures. May lead or direct projects.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Ten years of intensive and progressive
experience in a computer related field including development and design
of complex hardware and communications systems.

**C.7.9.5 Skill Level 94-- Hardware Engineer (Intermediate)**

Provides functional and empirical analysis related to the design,
development, and implementation of hardware for products including, but
not limited to, the circuit design of components, development of
structure specifications of a personal computer, and the design of a
computer display unit. Participates in the development of test
strategies, devices, and systems. Possesses and applies a comprehensive
knowledge of a particular field of specialization to the completion of
complex assignments. Under general supervision, plans, conducts and
supervises assignments. Reviews progress and evaluates results.
Recommends changes in procedures. Plans and assigns personnel for given
projects or tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Five years of intensive and progressive
experience in a computer related field including development and design
of complex hardware and communications systems.

**C.7.9.6 Skill Level 95 -- Hardware Engineer (Associate)**

Provides functional and empirical analysis related to the design,
development, and implementation of hardware for products including, but
not limited to, the circuit design of components, development of
structure specifications of a personal computer, and the design of a
computer display unit. Participates in the development of test
strategies, devices, and systems. Knows and uses well the fundamental
concepts, practices, and procedures of a particular field of
specialization. Under supervision, performs work that is varied and that
may be somewhat difficult in character, but usually involves limited
responsibility.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Two years of intensive and progressive
experience in a computer related field including development and design
of hardware and communications systems.

### C.7.10 Client Relationship Management/Call Center Series

**C.7.10.1 Skill Level 100 - Executive Project Manager**

Responsible for and leads team on large complex projects Translates
customer requirements into formal agreements and plans to culminate in
customer acceptance or results. Possesses expert knowledge of business
processes.. Responsible for performance, cost, scope, schedule, quality,
and appropriate business measurements for their project, according to
their project charter. Has extensive professional knowledge of market
segment/industry/technology/discipline trends. Works with client to
identify business requirements and develops the proposal. Subsequently
leads a team in the initiating, planning, controlling, executing, and
closing tasks of a project (or segment of a project) to produce the
solution deliverable. Execute a wide range of process activities
beginning with the request for proposal through development, test, and
final delivery. Anticipates future customer, industry, and business
trends. Applies this understanding to complex problems to meet project
objectives. As appropriate, challenges the validity of given procedures
and processes with a view toward enhancement or improvement. Analyzes
information and situations and implements actions independently and or
through the management team, to ensure project objectives are met.
Analyzes new and complex project related problems and creates innovative
solutions involving finance, scheduling, technology, methodology, tools
and solution components. Possesses significant breadth of knowledge in
business matters, finance, planning, and forecasting and personnel order
to manage team staff and business matters.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge of the
information sciences.

**Experience Requirements:** Eleven years of intensive and progressive
experience demonstrating the required proficiency levels related to task
Education may be substituted with 15 years of intensive and progressive
experience demonstrating the required proficiency levels related to
task.

**C.7.10.2 Skill Level 101** - **Senior Project Manager**

Responsible for large projects or significant segment of a large complex
project. Leads team on large projects or significant segment of large
complex projects. Translate customer requirements into formal agreements
and plans to culminate in customer acceptance of results, or have
acceptance in the targeted market, while meeting business objectives.
Works with client to identify business requirements and develops the
proposal. Subsequently leads a team in the initiating, planning,
controlling, executing, and closing tasks of a project or segment of a
project to produce the solution deliverable. Execute a wide range of
process activities beginning with the request for proposal through
development, test and final delivery. Formulates partnerships between
customer, suppliers and staff. Anticipates potential project related
problems. Utilizes refined techniques for identifying, eliminating or
mitigating solution, project, and business risk. Understands customer,
industry and business trends. Applies this understanding to meet project
objectives. As appropriate, challenges the validity of given procedures
and processes with a view toward enhancement or improvement. Analyzes
information and situations and implement actions, independently and or
through the management team to ensure project objectives are met.
Analyzes new and complex project related problems and creates innovative
solutions involving finance, scheduling, technology, methodology, tools,
and solution components.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge of the
information sciences.

**Experience Requirements:** Six years of intensive and progressive
experience demonstrating the required proficiency levels related to
task. Education may be substituted with 10 years of intensive and
progressive experience demonstrating the required proficiency levels
related to task.

**C.7.10.3 Skill Level 102 - Senior Consultant**

The senior consultant manages the project work as defined by the client
contract. Will lead medium to large complex projects and major phases of
very large projects. The senior consultant will manage the fact finding,
analysis, and development of hypothesis/ conclusions, production of
final reports and delivery of presentations. Responsible for ensuring
that the project delivers to client expectations on time and to budget.
Has expert knowledge of practice, consulting group and matrixed
organization operations and business objectives. Has in-depth knowledge
of market/ industry and service line.

**Educational Requirements:** Bachelors degree from an accredited
college or university which provides substantial knowledge of the
information sciences.

**Experience Requirements:** Six years of intensive and progressive
experience demonstrating the required proficiency levels related to
task. Education may be substituted with 10 years of intensive and
progressive experience demonstrating the required proficiency levels
related to task.

**C.7.10.4 Skill Level 103 - Consultant**

Leads major portions of large or medium projects, and leads small
projects autonomously. Gathers facts through research, interviewing,
surveys, etc. analyze the client\'s business, draw conclusions, prepare
final reports and gives presentations. Is proficient in the use of key
analysis and graphics tools. Uses in-depth consultative skills and
business knowledge based on accumulated experience and education aligned
to practice business objectives and processes.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge of the
information sciences.

**Experience Requirements:** Five years of intensive and progressive
experience demonstrating the required proficiency levels related to
task. Education may be substituted with 9 years of intensive and
progressive experience demonstrating the required proficiency levels
related to task.

**C.7.10.5 (reserved)**

**C.7.10.6 (reserved)**

**C.7.10.7 Skill Level 106** -- **Call Center/Help Desk Man**ager

Provides daily supervision and direction to staff who are responsible
for phone and in-person support to users in the areas of e-mail,
directories, standard Windows desktop applications, and applications
developed or deployed under this contract. These personnel serve as the
first point of contact for troubleshooting hardware/software PC and
printer problems, and call center support for agency programs.

**Educational Requirements:** Bachelor\'s degree in Computer Science,
Information Systems, Engineering, Business, or other related scientific
or technical discipline.

**Experience Requirements:** This position requires a minimum of seven
years experience, of which at least five years must be specialized.
Specialized experience includes: management of help desks in a
multi-server environment, comprehensive knowledge of PC operating
systems, e.g., DOS, Windows, as well as networking and mail standards
and supervision of help desk employees. General experience includes
information systems development, network and other work in the
client/server field, or related fields. Demonstrated ability to
communicate orally and in writing and a positive customer service
attitude.

1\. With a Master\'s degree (in the fields described above): five years
general experience of which at least three years must be specialized
experience is required.

2\. With ten years general experience of which at least eight years is
specialized, a degree is not required.

**C.7.10.8 Skill Level 107** -- **Call Center/Help Desk Specialist**

Provides phone and in-person support to users in problem solving
activities using information center tools. May also include support in
the areas of e-mail, directories, standard Windows desktop applications,
and applications developed under this task or predecessors. Serves as
the initial point of contact for troubleshooting hardware/software PC
and printer problems and call center support for agency programs.

**Educational Requirements:** An Associate\'s degree in Computer
Science, Information Systems, Engineering, Business, or other related
scientific or technical discipline is required.

**Experience Requirements:** This position requires a minimum of five
years experience, of which at least three years must be specialized.
Specialized experience includes: knowledge of PC operating systems,
e.g., DOS, Windows, as well as networking and mail standards and work on
a help desk. General experience includes information systems development
and other work in the client/server field, or related fields.
Demonstrated ability to communicate orally and in writing and a positive
customer service attitude.

1\. With a Bachelor\'s degree (in the fields described above): four
years general experience of which at least two years must be specialized
experience is required.

2\. With eight years general experience of which at least six years is
specialized, a degree is not required.

**C.7.10.9 Skill Level 108** - **Information Center Manager**

Responsible for all information center related activities. Surveys
market for new user-friendly software products, selects products and
coordinated installation and implementation. Prepares procedures for
documentation and training on these products for users. Surveys market
for personal computers, mini computers and decision support systems to
review applicability to the organization.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics - intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** Five years of increasingly complex task
related experience.

**C.7.10.10 Skill Level 109 -- Information Center Consultant**

Under general direction of Information Center Manager, may support
unlimited end user groups. Works with users to solve problems with
available technology including: hardware, software and peripherals.
Studies and analyzes system needs, trains users on software and
hardware, handles troubleshooting and provides quality assurance review
of user systems. Acts as project manager, typically performs time
estimates and regularly review status of projects. May have
specialization in particular software that would be utilized in an end
user environment. Keeps abreast of technological developments and may
install new hardware and software for user groups.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or in a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** Two years of increasingly complex task
related experience

**C.7.10.11 Skill Level 110 -- Information Center Specialist**

Under general direction, advises and assists users in problem-solving
activities using information center tools. Assists in the selection and
installation of information center tools. Evaluates new and existing
software products. Competent to work at the highest technical level of
all phases of information center activities. Typically reports to
Information Center Manager.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in managing large, complex AIS
projects, is closely related to the work to be automated, and/or is a
computer science, information system, a physical science, engineering or
a mathematics-intensive discipline, or an applicable training
certificate from an accredited training institution.

**Experience Requirements:** No task related experience required.

**C.7.10.12 Skill Level 111 -- Telecommunications/Communications
Network/Information Center Help Desk Supervisor**

Supervises the help desk staff in the activities associated with the
identification, prioritization and resolution of network problems.
Refers problems to vendor or in-house staff for resolution as required;
tracks and monitors response/resolution time; verifies user acceptance.
May coordinate with billing staff to assure accuracy of charges from
vendors/carriers. Requires a strong understanding of the technical
aspects of voice and/or data communications and LAN/WAN
telecommunications/communications including switching equipment,
vendors, networking, network components, user training, installation and
customer service.

**Educational Requirements:** High school graduate with an applicable
certificate from an accredited institution.

**Experience Requirements:** Requires five years
telecommunications/communications engineering and implementation or
operations experience.

**C.7.10.13 Skill Level 112 -- Information Center/Help Desk Coordinator
(Senior)**

Responsible for ensuring the timely process through which problems are
controlled. Includes problem recognition, research, isolation and
follow-up steps. Requires experience and understanding of MIS
environment. Is able to resolve less complex problems immediately, while
more complex problems are assigned to second level support or
supervisor. Typically involves us of problem management database and
help desk system. May provide guidance/training for less experienced
personnel.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Three years task related experience

**C.7.10.14 Skill Level 113** -- **Information Center/Help Desk
Coordinator**

Under immediate direction of the Help Desk Manager or senior help desk
personnel, respond to and diagnoses problems through discussion with
users. Includes problem recognition, research, isolation, and resolution
steps. Typically is able to resolve less complex problems immediately,
while more complex problems are assigned to a second-level support,
senior coordinator or supervisor. May involve use of problem management
database and help desk systems.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** One year of task related experience.

**C.7.10.15 Skill Level 114 -- Data Communication Manager**

Ensures that adequate and appropriate planning is provided for remote
hardware and communications facilities to develop and implement
methodologies for analysis, installation and support of distributed
processing client/server systems. Provides coordination in the analysis,
acquisition and installation of hardware, software, and facilities.
Manages the training and efforts of a staff engaged in systems and
network planning, analysis, and monitoring activities.

**Educational Requirements:** High school graduate with applicable
training certificate from an accredited training institution.

**Experience Requirements:** Requires 10 years experience in
software/hardware LAN and WAN network design and analysis.

**C.7.10.16 Skill Level 115 -- Voice Communication Manager**

Ensures that adequate and appropriate planning is provided for remote
hardware and communications facilities to develop and implement
methodologies for analysis, installation and support of voice
communications systems. Provides coordination in the analysis,
acquisition and installation of remote hardware and software. Interfaces
with internal/external customers and vendors to determine system needs.
Manages the training and efforts of a staff responsible for system and
network planning and analysis activities. May include billing/chargeback
responsibilities.

**Educational Requirements:** High school graduate with applicable
training certificate from an accredited training institution.

**Experience Requirements:** Requires 10 years experience in
software/hardware voice network design and analysis usually in a
telephone operating company.

**C.7.10.17 Skill Level 116 -- Communication Analyst (Senior)**

Under general direction, assists in the planning, design, and
implementation of communications networks. Responsible primarily for the
assessment and optimization of network design through review and
assessment of user needs, conducts feasibility studies for large
projects, develops requests for proposals, evaluates vendor products and
makes recommendations on selection. May function as lead position
providing guidance and training to less experienced analyst.

**Educational Requirements:** High school graduate with applicable
training certificate from an accredited training institution.

**Experience Requirements:** Requires 7 years experience in
telecommunications/communications, with strong emphasis in network
design, traffic engineering, equipment vendors, and carriers.

**C.7.10.18 Skill Level 117 -- Communication Analyst (Intermediate)**

Plans, designs, and implements communication networks. Responsible for
providing assistance and technical support for network design
activities. Assists in the review/assessment of user needs; may conduct
feasibility studies for projects; may assist in the evaluation and
selection of equipment.

**Educational Requirements:** High school graduate with applicable
training certificate from an accredited training institution.

**Experience Requirements:** Requires 3 years experience in
telecommunications/communications, with strong emphasis in network
design, traffic engineering, equipment vendors, and carriers.

**C.7.10.19 Skill Level 118 -- Cable Installer**

Will perform or oversee installation of cables such as telephone,
coaxial and fiber optic, including vertical and horizontal cable pairs
to the desktop. Locates and diagnoses signal transmission defects using
various test equipment and visual inspection. Uses tools and related
test equipment, ground power equipment, and pressure equipment. Prepares
necessary written reports. Is expected to communicate effectively with
technical and management personnel as required.

**Educational Requirements:** High school graduate with applicable
training certificate from an accredited training institution.

**Experience Requirements:** Requires 1 year experience in installing,
modifying, and troubleshooting aerial and underground copper and fiber
optic cable.

**C.7.10.20 Skill Level 119A -- Communications Installer (Senior)**

Will perform complex activities involved with the implementation of
communications media to include installation, testing, troubleshooting
and repair of equipment. Media may include cables such as telephone,
coaxial and fiber optic, wireless, RF, light and new and emerging
technologies. Locates and diagnoses signal transmission defects using
various test equipment and visual inspection of the media. Uses tools
and related test equipment, ground power equipment, and pressure
equipment. Prepares necessary written reports. Is expected to
communicate effectively with technical and management personnel as
required. Installations must be accomplished to comply with applicable
codes and technical specifications. Installs media with a high degree of
technical competency or complexity.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Five years of experience in installing,
modifying, and troubleshooting communications media and applicable
certificate(s).

**C.7.10.21 Skill Level 119B - Communications Installer**
**(Intermediate)**

Will perform complex activities involved with the implementation of
communications media to include installation, testing, troubleshooting
and repair of equipment. Media may include cables such as telephone,
coaxial and fiber optic, wireless, RF, light and new and emerging
technologies. Locates and diagnoses signal transmission defects using
various test equipment and visual inspection of the media. Uses tools
and related test equipment, ground power equipment, and pressure
equipment. Prepares necessary written reports. Is expected to
communicate effectively with technical and management personnel as
required. Installations must be accomplished to comply with applicable
codes and technical specifications. Installs media with a moderate
degree of technical competency or complexity

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** Three years of experience in installing,
modifying, and troubleshooting communications media and applicable
certificate(s).

**C.7.10.22 Skill Level 119C - Communications Installer (Associate)**

Will perform complex activities involved with the implementation of
communications media to include installation, testing, troubleshooting
and repair of equipment. Media may include cables such as telephone,
coaxial and fiber optic, wireless, RF, light and new and emerging
technologies. Locates and diagnoses signal transmission defects using
various test equipment and visual inspection of the media. Uses tools
and related test equipment, ground power equipment, and pressure
equipment. Prepares necessary written reports. Is expected to
communicate effectively with technical and management personnel as
required. Installations must be accomplished to comply with applicable
codes and technical specifications. Installs media with a basic degree
of technical competency or complexity.

**Educational Requirements:** High school graduate or equivalent.

**Experience Requirements:** One year of experience in installing,
modifying, and troubleshooting communications media and applicable
certificate(s).

### C.7.11 Enterprise Resource Planning (ERP) Series

**C.7.11.1 Skill Level 120** - **Principal Industry/Functional Area
Expert**

Recognized for strong expertise in industry issues and trends. Utilize
functional area expertise gained through direct industry experience to
assess the operational and functional baseline of an organization and
its organizational components. Examples of the functional areas would
include Human Resources, Finance, Supply, Service, etc. Work with senior
managers and executives to provide industry vision and strategic
direction with regard to their enterprise. Guide the determination of
information technology inadequacies and/or deficiencies that affect the
functional area's ability to support/meet organizational goals. Generate
functional area strategies for enhanced IT operations in a
cross-functional area mode throughout the organization. Participate in
account strategy sessions, strategic assessments and design reviews to
validate enterprise approach and associated work products, such as ERP
implementations.

Provides guidance and direction to other professionals, acts in a
consulting and/or advisory capacity; coordinates resolution of highly
complex problems and tasks, possesses ability to meet and operate under
deadlines.

Activities related to the enterprise resource planning and management
processes, including but not limited to: knowledge management,
investment analysis, system security, data warehousing, e-commerce,
return on investment analysis, human resource analysis, material
management and logistics, supply chain management, procurement,
ordering, manufacturing, decision support, information dissemination,
planning to encompass the strategy, architecture and methodology for an
enterprise modernization effort; selection, implementation and measure
of packaged solutions for enterprise modernization; complete integration
of applications with target data and defined processes.

**Educational Requirement**: Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Ten years or Master's degree and 6 years or
PhD and 4 years of general IT experience, including formal training and
3 years experience in BPR methods, plus training and 1 year experience
in enterprise applications.

**C.7.11.2 Skill Level 121** - **Senior Industry/Functional Area
Specialist**

Recognized for understanding and communicating common best practices for
the industry. Utilize a knowledge base to create conceptual business
models and to point out relevant issues and considerations in selecting
application software packages, such as those provided by ERP vendors.
Assess the operational and functional baseline of an organization and
its organizational components, and help to define the direction and
strategy for an engagement while ensuring the organizational needs are
being addressed. Examples of the functional areas would include Human
Resources, Finance, Supply, Service, Security, etc. Work with senior
managers to provide industry vision and guidance with regard to their
industry. Lead the determination and classification of information
technology inadequacies and/or deficiencies that affect the functional
area's ability to support/meet organizational goals. Support the
development of functional area strategies for enhanced IT operations in
a cross-functional area mode throughout the organization.

Provides work direction and guidance to other personnel; ensures
accuracy of the work of other personnel, operates under deadlines, able
to work on multiple tasks.

Activities related to the enterprise resource planning and management
processes, including but not limited to: knowledge management,
investment analysis, system security data warehousing, e-commerce,
return on investment analysis, human resource analysis, material
management and logistics, supply chain management, procurement,
ordering, manufacturing, decision support, information dissemination,
planning to encompass the strategy, architecture and methodology for an
enterprise modernization effort; selection, implementation and measure
of packaged solutions for enterprise modernization; complete integration
of applications with target data and defined processes.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Bachelor's degree and 6 years or Master's
degree and 4 years or PhD and 2 years of general IT experience,
including formal training and 2 years experience in BPR methods, plus
training and 1 year experience in enterprise applications.

**C.7.11.3 Skill Level 122 - Principal ERP Product Expert**

Recognized for in-depth knowledge of a specific product or families of
enterprise applications, such as ERP products, and associated
applications interface technologies. Utilize technical area expertise to
assess the operational and/or technical baseline of an organization as
specifically associated with the its functional components. Examples of
the functional areas would include Human Resources, Finance, Supply,
Service, Security, etc. Work with information technology professionals
to provide insight and advice to senior managers and executives,
concerning the strategic direction and applicability of enterprise-based
products. Take a lead role in contributing to the development of
standards and best practices surrounding the use of enterprise products
and applications. Provide technical insight into the determination of
technical inadequacies and/or deficiencies that affect the functional
area's ability to support/meet organizational goals. Generate technical
strategies for enhanced operations, as well as ways to improve
productivity across functional areas within the organization. Also
responsible for developing and educating others with regard to
product-specific best practices. Participate in technical assessments
and reviews to validate the technical approach and associated work
products, such as ERP implementations.

Provides guidance and direction to other professionals, acts in a
consulting and/or advisory capacity; coordinates resolution of highly
complex problems and tasks, possesses ability to meet and operate under
deadlines.

Activities related to the enterprise resource planning and management
processes, including but not limited to: knowledge management,
investment analysis, system security, data warehousing, e-commerce,
return on investment analysis, human resource analysis, material
management and logistics, supply chain management, procurement,
ordering, manufacturing, decision support, information dissemination,
planning to encompass the strategy, architecture and methodology for an
enterprise modernization effort; selection, implementation and measure
of packaged solutions for enterprise modernization; complete integration
of applications with target data and defined processes.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Ten years or Master's degree and 6 years or
PhD and 4 years of general IT experience, including formal training and
3 years experience in BPR methods, plus training and 1 year experience
in enterprise applications.

**C.7.11.4 Skill Level 123** - **Senior ERP Product Specialist**

Recognized for enterprise application implementation expertise, such as
with specific ERP products, across functional business areas within an
organization. Utilize technical area expertise to assess, select, manage
and implement enterprise application components, and to ensure that the
technical solution solves the business problem as an organic part of the
organization's operational and functional baseline. Examples of the
functional areas would include Human Resources, Finance, Supply,
Service, Security, etc. Focus is in a specific product or technology
family of technologies on multiple platforms, which is supplemented with
a clear understanding of the business requirements and related
applications issues. Work with product specialists to brief senior
managers and end users on applications integration/functionality within
the enterprise. Determine those technology inadequacies and/or
deficiencies that affect the functional area's ability to support/meet
organizational goals. Support technical strategies that will improve
productivity across functional areas within the organization. Educate
others with regard to product-specific best practices. Lead enterprise
applications integration efforts and oversee the validation of
associated work products.

Provides work direction and guidance to other personnel; ensures
accuracy of the work of other personnel, operates under deadlines, able
to work on multiple tasks.

Activities related to the enterprise resource planning and management
processes, including but not limited to: knowledge management,
investment analysis, system security, data warehousing, e-commerce,
return on investment analysis, human resource analysis, material
management and logistics, supply chain management, procurement,
ordering, manufacturing, decision support, information dissemination,
planning to encompass the strategy, architecture and methodology for an
enterprise modernization effort; selection, implementation and measure
of packaged solutions for enterprise modernization; complete integration
of applications with target data and defined processes.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Six years or Master's degree and 6 years or
PhD and 4 years of general IT experience, including formal training and
3 years experience in BPR methods, plus training and 1 year experience
in enterprise applications.

**C.7.11.5 Skill Level 124 - Principal ERP Business/Architectural
Expert**

Recognized for business and/or architectural expertise with regard to
effectively adapting functional business requirements and processes to
technical solutions based upon comprehensive enterprise application
solution sets. Work with senior managers and executives to provide
vision and strategic direction for those functional areas that support
the defined business disciplines within the enterprise, and to provide
insight into selecting the enterprise applications (such as ERP
products) that set the direction and establish an approach for a
technical solution. Analyzes ERP gap analysis and architecture for
full-scale implementation. Designs ERP application interfaces and the
solution infrastructure baseline across the functional areas of
interest. Manages ERP development, implementation, integration, testing
and follow on support. While considering the needs of specific business
areas, as well as those of the enterprise, provide expertise on
technology and industry trends that will affect enterprise solution
sets, including technical platforms and network architectures. Lead
technical design reviews, validate enterprise approaches, define
application systems that support redesigned or improved business
processes, recommend technical architectures that lead to comprehensive
business solutions, and assess work products. Updates and debugs system
problems to ensure functionality. Also responsible for developing and
educating others with regard to the solution set for business and/or
architecture-specific best practices.

Provides guidance and direction to other professionals, acts in a
consulting and/or advisory capacity; coordinates resolution of highly
complex problems and tasks, possesses ability to meet and operate under
deadlines.

Activities related to the enterprise resource planning and management
processes, including but not limited to: knowledge management,
investment analysis, data warehousing, e-commerce, return on investment
analysis, human resource analysis, material management and logistics,
supply chain management, procurement, ordering, manufacturing, decision
support, information dissemination, planning to encompass the strategy,
architecture and methodology for an enterprise modernization effort;
selection, implementation and measure of packaged solutions for
enterprise modernization; complete integration of applications with
target data and defined processes.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Ten years or Master's degree and 6 years or
PhD and 4 years of general IT experience, including formal training and
3 years experience in BPR methods, plus training and 1 year experience
in enterprise applications.

**C.7.11.6 Skill Level 125** - **Senior ERP Specialist**

Business and/or architectural expertise with regard to ensuring
functional business requirements and process issues are resolved using
comprehensive enterprise applications solution sets. Duties could
include the following: works with senior managers to identify and solve
functional area issues, design business area solutions, develop
conceptual business models, translate functional area business
requirements into technical requirements, and support the design and
implementation of enterprise application solution sets (such as those
provided by ERP products). Plans or generates data bases and/or data
models that are the results of business systems planning and data
requirements planning. Provides the future business strategies as seen
from a data point of view for the systems development and data base
administration groups. Analyzes the enterprise information system
baseline and perform a "gap analysis" between the baseline, the user
operational requirements and the operating capability of enterprise
application product sets.

Establishes requirements associated with the "gap analysis" to develop
enterprise wide systems that support organizational goals and missions.
The Design Architecture includes the entire application, database,
interface and communications infrastructure necessary to provide for
present and future operational needs. Generates business architecture
alternatives that address the technology and industry trends affecting
enterprise solution sets. Reviews all implementation and support
activities and provides technical direction to the programming
functions. Supports technical design reviews, enterprise approach
validations, and work product assessments. Supports the delivery of
technical and business solutions based upon enterprise applications (ERP
products based), and working independently to develop enterprise-based
programs of medium to high complexity. Activities include the
development, integration and deployment of enterprise solutions.

Supports enterprise applications programming, workshops, documentation,
training and user support. Produces business solution models, technical
work products, unit-tested code, instructional courseware, data
structures, user interfaces, documentation and enhanced logical
processes that will effectively utilize enterprise applications.
Provides work direction and guidance to other personnel; ensures
accuracy of the work of other personnel, operates under deadlines, able
to work on multiple tasks.

Activities related to the enterprise resource planning and management
processes, including but not limited to: knowledge management,
investment analysis, data warehousing, e-commerce, return on investment
analysis, human resource analysis, material management and logistics,
supply chain management, procurement, ordering, manufacturing, decision
support, information dissemination, planning to encompass the strategy,
architecture and methodology for an enterprise modernization effort;
selection, implementation and measure of packaged solutions for
enterprise modernization; complete integration of applications with
target data and defined processes.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Seven years or Master's degree and 6 years
or PhD and 4 years of general IT experience, including formal training
and 3 years experience in BPR methods, plus training and 1 year
experience in enterprise applications.

**C.7.11.7 Skill Level 126** - **ERP Analyst/Modeler**

Performs business and technical analyst functions and/or modeling to
support the delivery of technical and business solutions based on
enterprise applications (ERP products based). Duties include one or more
of the following: workshop facilitation, business process data
validation, enterprise application (ERP product) testing from a
functional business area perspective, program development, unit testing
of the application code (ERP product) from a technical perspective, work
group/work session participation, delivery of technical and business
solutions, independently develops enterprise-based programs of medium to
high complexity, utilizes functional area expertise to create data base
models and to assess the operational and functional date baseline.

Works with senior managers to provide industry vision and strategic
direction with regard to their data enterprise, provides input for
systems development and data base, administration groups from a data
point of view, performs business and technical designer functions,
including making contributions to both the business and technical
architecture components of the enterprise solution, supporting
industry/functional area/business process specialists and experts,
supporting architecture/product/technology specialists and experts,
reviews/assesses enterprise solution products for accuracy and
consistency.

Efforts include: the development, integration and deployment of
enterprise solutions, enterprise applications programming, workshops,
documentation, training and user support. Efforts can produce business
solution models, data requirements plans, technical work products,
unit-tested code, instructional courseware, data structures, user
interfaces, documentation and enhanced logical processes that will
effectively utilize enterprise applications.

Activities related to the enterprise resource planning and management
processes, including but not limited to: knowledge management,
investment analysis, data warehousing, e-commerce, return on investment
analysis, human resource analysis, material management and logistics,
supply chain management, procurement, ordering, manufacturing, decision
support, information dissemination, planning to encompass the strategy,
architecture and methodology for an enterprise modernization effort;
selection, implementation and measure of packaged solutions for
enterprise modernization; complete integration of applications with
target data and defined processes.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in computer science, information systems,
engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Four years of general IT experience,
including formal training and 1 years experience in BPR methods, plus
training and 1 year experience in data bases such as ORACLE, M204,
SYBASE, INFORMIX, DB2, etc..

### C.7.12 Business Consulting Series

**C.7.12.1 Skill Level 130** - **Principal Business Process
Reengineering Specialist**

Applies process improvement and reengineering methodologies and
principles to conduct process modernization projects. Researches,
collects, and verifies data and translates it into knowledge for use in
public policies and regulations. Responsible for effective transitioning
of existing project teams, and the facilitation of project teams in the
accomplishment of project activities and objectives. Provides group
facilitation, interviewing, training, and provides additional forms of
knowledge transfer. Key coordinator between multiple project teams to
ensure enterprise-wide integration of reengineering efforts. Provides
daily supervision and direction to Business Process Reengineering
Specialist.

**Educational Requirements:** A Master\'s degree in Computer Science,
Information Systems, Engineering, Business, Education, Management
Sciences, Psychology, Human Resources Development/Management, or other
related scientific or technical discipline.

**Experience Requirements:** This position requires a minimum of ten
years experience, of which at least seven years must be specialized.
Specialized experience may include: facilitation, training, methodology
development and evaluation, process reengineering across all phases,
identifying best practices, change management, business management
techniques, organizational development, activity and data modeling, or
information system development methods and practices and supervision of
Business Process Reengineering Specialist.

With a Ph.D. (in the fields described above): eight years general
experience of which at least six years must be specialized experience is
required.

With a Bachelor's degree in Computer Science, Information Systems,
Engineering, or other related scientific or technical discipline and 12
years general experience of which at least nine must be specialized
experience, a Masters degree is not required.

**C.7.12.2 Skill Level 131 - Senior Business Case Analyst**

Develops formulas for calculating existing and future costs, researches
current financial indices, develops details of actual cost of IT system
using standard quantitative analyses. Develops and documents
assumptions. Prepares investment analysis reports.

**Educational Requirements:** MBA required.

**Experience Requirements:** MBA and 10 years experience in accounting
and investment analysis, broad understanding of Government accounting
methodologies, generally accepted accounting practices, investment
analyses including opportunity costs, time value of money, etc.

**C.7.12.3 Skill Level 132 - Business Case Analysis Specialist**

Identifies costs for existing IT systems (maintenance, operations, etc).
Identifies life cycle costs for proposed IT systems (development,
operations, maintenance). Identifies cost savings/cost avoidance
associated with retirement of old system or improved performance of new
system. Briefs senior Government executives on analyses.

**Educational Requirements:** MBA required.

**Experience Requirements:** MBA and five years experience in accounting
and investment analysis, in-depth understanding of Government accounting
methodologies, generally accepted accounting practices, and investment
analyses including opportunity costs, time value of money, etc.

**C.7.12.4 Skill Level 133 - Business/Mission** **Continuity
Planning/Event Manag**er

Responsible for development, testing, and implementation, as required,
of the Business

Continuity Plan (BCP) to preserve the integrity of an organization.
Duties include, but are not limited to, the following:

-   Designs and develops the Business Continuity Plan;

-   Works with Business Process Reengineering-type specialists;

-   Works with Enterprise Resource Planning-type specialists to identify
    key personnel and critical staffing levels;

-   Works with organization executives to recommend a rank ordering of
    the organization\'s business processes with respect to the relative
    importance within the organization\'s business domain;

-   Recommends the rank ordering of the organization\'s business
    processes with respect to vulnerability,

-   Works with Information Security-type specialists to conduct threat,
    risk, vulnerability & interoperability assessments, and recommends
    disaster recovery strategies of both the IT and critical
    infrastructures supporting the business processes;

-   Facilitates information assurance and disaster recovery planning;

-   Evaluates the potential impact on the organization\'s
    business/mission processes in relation to the information assurance
    and disaster recovery plans;

-   Develops test plans and supports conducting the tests of the BCP;

-   Develops the associated maintenance program to ensure BCP currency.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in business, computer science, information
systems, engineering, scientific or a mathematics-intensive discipline.

**Experience Requirements:** Eight years of progressive and intensive
experience managing, with at least two years of relevant experience in a
position with duties commensurate to those defined in the task order
requirement, or five years of specialized experience in a position with
duties commensurate to those defined in the task order requirement.

**C.7.12.5 Skill Level 134 - Business/Mission** **Continuity
Planning/Event Analyst**

Assists in research and fact-finding to develop or modify business
continuity plans. Assists in preparing detailed analyses of
business/mission processes including interoperability. Assists in
performance of statistical and financial analyses. Assists in preparing
the business continuity plan. Assists in developing scenarios and
scripts for validating business continuity plans. Performs business
continuity plan testing support.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in business, computer science, information
systems, engineering, scientific or a mathematics-intensive discipline
is desired.

**Experience Requirements:** Three years of experience in supporting
business continuity planning.

### C.7.13 Education and Training Series

**C.7.13.1 Skill Level 140 - Instructional Technologist (Senior)**

Assesses, designs and conceptualizes training scenarios, approaches,
objectives, plans, tools, aids, curriculums, and other state of the art
technologies related to training and behavioral studies. Identifies the
best approach training requirements to include, but not limited to
hardware, software, simulations, course assessment and refreshment,
assessment centers, oral examinations, interviews, computer assisted and
adaptive testing, behavior-based assessment and performance, and team
and unit assessment and measurement and distance learning.

Utilizes various iterative process-improvement and best methodologies in
applied psychology, psychometrics, human factors engineering,
educational measurement, and other related disciplines. Develops and
maintains knowledge bases, conduct applied and advanced research
methodologies, develop tests, surveys, training materials, data
collection measures, statistical and other analysis, and identifies,
conceptualizes and secures new research and development areas.

**Educational Requirements:** Master's degree from an accredited college
or university with a curriculum or major field of study, which provides
substantial knowledge relevant to the task order.

**Experience Requirements:** Five years intensive or progressive
experience in the individual's field of study or specialization.

**C.7.13.2 Skill Level 141 - Instructional Technologist**

Develops, implements, and maintains training scenarios, approaches,
objectives, plans, tools, aids, curriculums, and other state of the art
technologies related to training and behavioral studies. Identifies the
best approach training requirements to include, but not limited to
hardware, software, simulations, course assessment and refreshment,
assessment centers, oral examinations, interviews, computer assisted and
adaptive testing, behavior-based assessment and performance, and team
and unit assessment and measurement and distance learning.

Utilizes various iterative process-improvement and best methodologies in
applied psychology, psychometrics, educational measurement, and other
related disciplines. Develops and maintains knowledge bases, conduct
applied and advanced research methodologies, develop tests, surveys,
training materials, data collection measures, statistical and other
analysis, and identify, conceptualize and secure new research and
development areas.

**Educational Requirements**: Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge relevant to the task order.

**Experience Requirements:** Two years intensive or progressive
experience in the individual's field of study or specialization.
Master's degree may be substituted for experience requirement.

**C.7.13.3 Skill Level 142 - Curriculum Developer (Senior)**

Formulates and defines system scope and objectives. Prepares detailed
specifications for programs. Designs, develops, tests, debugs and
documents programs. Experience developing content and storyboards for
computer-based multimedia training, video scripts, audiotape scripts, or
web-based training. Works at the highest technical level of all phases
of web based technologies and thorough knowledge software such as, HTML,
PhotoShop, Illustrator, Visual Basic, Java, and or other design and or
developer-related applications, systems analysis and programming
activities.

Assists in research and fact-finding to develop, refresh, or modify
training information systems. Assists in preparing detailed
specifications for programs. Designs, codes, tests, debugs, documents
and maintains programs.

Provides program support to include the testing and installation of
computers, peripherals, and/or other hardware, including the
installation of enhancements and upgraded versions; and/or program
support to include the installation, and documentation of client
developed and/or commercially available software, including the
installation of enhancements and upgraded versions.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in course development, training
development/instructional design is closely related to the work to be
completed and/or in a computer science, information system, a physical
science, engineering or a mathematics - intensive discipline, or an
applicable training certificate from an accredited training institution.

**Experience Requirements:** Five years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation for business, mathematical, engineering or scientific
settings using a variety of information technology resources. Has
experience with current technologies and, where required for the task,
emerging technologies.

**C.7.13.4 Skill Level 143 - Curriculum Developer**

Supports in the formulation and definition system scope and objectives.
Prepares detailed specifications for programs. Designs, develops, tests,
debugs and documents programs. Experience developing content and
storyboards for computer-based multimedia training, video scripts,
audiotape scripts, or web-based training is preferred. Works at the
highest technical level of all phases of web based technologies and
thorough knowledge of HTML, PhotoShop, Illustrator, and or other
design-related applications, systems analysis and programming activities

Assists in research and fact-finding to develop, refresh, or modify
training information systems. Assists in preparing detailed
specifications for programs. Designs, codes, tests, debugs, documents
and maintains programs.

Provides program support to include the testing and installation of
computers, web sites, peripherals, and/or other hardware, including the
installation of enhancements and upgraded versions; and/or program
support to include the installation, and documentation of client
developed and/or commercially available software, including the
installation of enhancements and upgraded versions.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in course development, training
development/instructional design is closely related to the work to be
completed and/or in a computer science, information system, a physical
science, engineering or a mathematics - intensive discipline, or an
applicable training certificate from an accredited training institution.

**Experience Requirements:** Two years of increasingly complex and
progressive experience in performing systems analysis, development, and
implementation for business, mathematical, engineering or scientific
settings using a variety of information technology resources. Has
experience with current technologies and, where required for the task,
and emerging technologies

**C.7.13.5 Skill Level 144 - Training Facilitator (Senior)**

Conducts research necessary to develop and revise comprehensive courses
and prepares appropriate training catalogs and materials. Prepares all
training material (course outline, background material, and training
aids). Prepares all student material (course manuals, workbooks,
handouts, exercises, completion certificates and course critique forms.
Provides support including but not limited to trains the trainer,
conducts formal classroom training courses, course facilitation, on-line
facilitation, CBT's, web-based instruction, workshops, exercises, and
seminars. Provides daily supervision and direction to staff.
Demonstrates excellent interpersonal written and oral communication
skills. Maintain currency in the area of expertise and will be expected
to function as an expert in the specialty field.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in education, training or related field of study
which provides substantial knowledge in the area of expertise.

**Experience Requirements:** Five years experience of which a minimum of
2 years must be specialized in the delivery of training instruction and
services.

**C.7.13.6 Skill Level 145 - Training Facilitator**

Trains personnel by utilizing various forums, such as formal classroom
training courses, course facilitation, on-line facilitation, CBTs,
web-based instruction, workshops, exercises, and seminars. Prepares all
training material, such as but not limited to course outlines, course
manuals, background materials, workbooks, handouts, completion
certificates, course assessment forms, and training aids. Maintain
currency in the area of expertise and will be expected to function as an
expert in the specialty field.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in education, training or related field of study
which provides substantial knowledge in the area of expertise or high
school graduate plus four years specialized experience.

**Experience Requirements:** Two years task related experience.

### C.7.14 Information Assurance Series

**C.7.14.1 Skill Level 150 - Information Assurance Consulting Engineer
(Principal)**

Establishes and satisfies complex system-wide information security
requirements based upon the analysis of user, policy, regulatory, and
resource demands. Supports customers at the highest levels in the
development and implementation of doctrine and policies. Provides
leadership and guidance in the development, design and application of
solutions implemented by more junior staff members. Coordinates with
senior representatives within the customer organizations to establish
and define programs, resources and risks. Applies expertise to
government and commercial common user systems, as well as to dedicated
special purpose systems requiring specialized security features and
procedures. Examples could include classified intelligence, access
control, biometrics, intrusion detection, and command and
control-related networks and smart card technologies.

Provides guidance and direction to other professionals, acts in a
consulting and/or advisory capacity; coordinates resolution of highly
complex problems and tasks, possesses ability to meet and operate under
deadlines.

**Educational Requirements**: Master's degree from an accredited college
or university in Computer Science, Information Systems, Engineering,
Business, or other related scientific or technical disciplines. Requires
an expert understanding of security policy advocated by the U.S.
Government.

**Experience Requirements**: This position requires 15 years of
substantial experience in development and implementation of information
assurance technology programs and policy.

**C.7.14.2 Skill Level 151 - Information Assurance Consulting Engineer
(Senior)**

Establishes and satisfies system-wide information security requirements
based upon the analysis of user, policy, regulatory, and resource
demands. Supports customers at the highest levels in the development and
implementation of doctrine and policies. Provides leadership and
guidance in the development, design and application of solutions
implemented by more junior staff members. May have management
responsibilities when assigned. Coordinates with senior representatives
within the customer organizations to address program goals, milestones,
resources and risks. Applies expertise to government and commercial
common user systems, as well as to dedicated special purpose systems
requiring specialized security features and procedures. Examples could
include classified intelligence, access control, biometrics, intrusion
detection, and command and control-related networks and smart card
technologies.

**Educational Requirements**: Master's degree from an accredited college
or university in Computer Science, Information Systems, Engineering,
Business, or other related scientific or technical disciplines. Requires
an expert understanding of security policy advocated by the U.S.
Government.

**Experience Requirements**: This position requires 10 years of
substantial experience in development and implementation of information
assurance technology programs and policy.

**C.7.14.3 Skill Level 152 - Information Assurance Development Engineer
(Senior)**

Analyzes and defines security requirement for computer systems which may
include mainframes, workstations, and personal computers. Designs,
develops, engineers, and implements solutions that meet security
requirements. Responsible for integration and implementation of the
computer system security solution. Gathers and organizes technical
information about an organization's mission goals and needs, existing
security products, and ongoing programs in computer security. Performs
risk analyses of computer systems and applications during all phases of
the system development life cycle.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in Electrical Engineering, Computer Science, or a
related field.

**Experience Requirements:** This position requires a minimum of seven
years of substantial experience in the design and development of SECURE
command/control/ communications and intelligence (C31) and/or SECURE
command/control/ communications/computer and intelligence (C41) systems
or experience in providing information system security support for such
systems. General experience includes information system requirements
analysis, system design, implementation, and testing.

**C.7.14.4 Skill Level 1**5**3** - **Information Assurance Development
Engineer (Intermediate)**

Analyzes and defines security requirement for computer systems which may
include mainframes, workstations, and personal computers. Designs,
develops, engineers, and implements solutions that meet security
requirements. Responsible for integration and implementation of the
computer system security solution. Gathers and organizes technical
information about an organization's mission goals and needs, existing
security products, and ongoing programs in computer security. Performs
risk analyses of computer systems and applications during all phases of
the system development life cycle.

**Educational Requirements:** Bachelor\'s degree from an accredited
college or university in Electrical Engineering, Computer Science, or a
related field.

**Experience Requirements:** This position requires a minimum of five
years of substantial experience in the design and development of SECURE
command/control/communications and intelligence (C31) and/or SECURE
command/control/communications/computer and intelligence (C41) systems
or experience in providing information system security support for such
systems. General experience includes information system requirements
analysis, system design, implementation, and testing.

**C.7.14.5 Skill Level 154 - Information Assurance Systems Specialist
(Senior)**

Provides customer support in solving all phases of complex information
assurance-related technical problems. Reviews and recommends information
assurance solutions to customer problems based on an understanding of
products/systems test results. Conducts systems security analysis and
implementation, system engineering, electrical design, design assurance,
testing, software engineering, program design, configuration management,
integration and testing of information assurance products and
techniques. Solutions are based on a firm understanding of
government/industry policy, practices, procedures, customer
requirements, and emerging security technologies and future trends in
support of information system and network security. Insures that
information assurance solutions are fully compatible with or engineered
into the customer's network design.

Provides work direction and guidance to other personnel; ensures
accuracy of the work of other personnel, operates under deadlines and
able to work on multiple tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in electrical, electronic or computer engineering;
computer science; or a related field.

**Experience Requirements:** This position requires a minimum of seven
years' experience.

**C.7.14.6 Skill Level 155** - **Information Assurance Systems
Specialist (Intermediate)**

Provides customer support in solving phases of complex Information
assurance-related technical problems. Reviews and recommends information
assurance solutions to customer problems based on an understanding of
products/systems test results. Conducts systems security analysis and
implementation, system engineering, electrical design, design assurance,
testing, software engineering, program design, configuration management,
integration and testing of information assurance products and
techniques. Solutions are based on a firm understanding of
government/industry policy, practices, procedures, customer
requirements, and emerging security technologies and future trends in
support of information system and network security.

Provides work direction and guidance to other personnel; ensures
accuracy of the work of other personnel, operates under deadlines and
able to work on multiple tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in electrical, electronic or computer engineering,
computer science, or a related field.

**Experience Requirements:** This position requires a minimum of five
years task related experience.

**C.7.14.7 Skill Level 156** - **Information Assurance Systems
Specialist (Associate)**

Provides customer support in solving low-level information
assurance-related technical problems. Conducts systems security analysis
and implementation, testing, configuration management, and testing of
information assurance products and techniques. Solutions are based on a
firm understanding of government/industry policy, practices, procedures,
customer requirements, and emerging security technologies and future
trends in support of information system and network security.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in electrical, electronic or computer engineering,
computer science, or a related field.

**Experience Requirements:** This position requires a minimum of two
years task related experience.

**C.7.14.8 Skill Level 157** - **Information Assurance Network
Specialist (Senior)**

Analyzes general information assurance-related technical problems and
provides basic engineering and technical support in solving these
problems. Supports the integration of information assurance solutions
and technologies into networks with particular attention to protocols,
interfaces, and system design. Analyzes and defines security
requirements for local and wide area networks. Designs, develops,
engineers, and implements solutions that meet network security
requirements. Responsible for integration and implementation of the
network security solution. Performs vulnerability/risk analyses of
computer systems and applications during all phases of the system
development life cycle. Configures testbeds and conducts testing,
records and analyzes results, and provides recommendations for
improvements for the products/systems under test. Analyzes and defines
security requirement for computer systems which may include mainframes,
workstations, and personal computers. Designs, develops, engineers, and
implements solutions that meet security requirements. Responsible for
integration and implementation of the computer system security solution.
Gathers and organizes technical information about an organization's
mission goals and needs, existing security products, and ongoing
programs in computer security. Performs risk analyses of computer
systems and applications during all phases of the system development
life cycle. Applies principles, methods, and knowledge of security to
specific areas task order requirements. Test developed systems at each
point of entry for ease of unregulated entry; systems resources denial;
system information corruption; unlawful use of system resources;
vulnerability to electronic disruption.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in electrical, electronic or computer engineering,
computer science, or a related field.

**Experience Requirements:** This position requires a minimum of seven
years of substantial experience in system security analysis and
implementation; design assurance or testing for information assurance
products and systems; integration or testing for information assurance
products and systems. Experience in heterogeneous computer networking
technology and work in protocol and/or interface standards specification
is recommended.

**C.7.14.9 Skill Level 158** - **Information Assurance Network
Specialist (Intermediate)**

Analyzes general information assurance-related technical problems and
provides basic engineering and technical support in solving these
problems. Supports the integration of information assurance solutions
and technologies into networks with particular attention to protocols,
interfaces, and system design. Analyzes and defines security
requirements for local and wide area networks. Designs, develops,
engineers, and implements solutions that meet network security
requirements. Responsible for integration and implementation of the
network security solution. Performs vulnerability/risk analyses of
computer systems and applications during all phases of the system
development life cycle. Configures testbeds and conducts testing,
records and analyzes results, and provides recommendations for
improvements for the products/systems under test. Analyzes and defines
security requirement for computer systems which may include mainframes,
workstations, and personal computers. Designs, develops, engineers, and
implements solutions that meet security requirements. Responsible for
integration and implementation of the computer system security solution.
Gathers and organizes technical information about an organization's
mission goals and needs, existing security products, and ongoing
programs in computer security. Performs risk analyses of computer
systems and applications during all phases of the system development
life cycle. Applies principles, methods, and knowledge of security to
specific areas task order requirements. Test developed systems at each
point of entry for ease of unregulated entry; systems resources denial;
system information corruption; unlawful use of system resources;
vulnerability to electronic disruption.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in electrical, electronic or computer engineering,
computer science, or a related field.

**Experience Requirements:** This position requires a minimum of five
years of substantial experience system security analysis and
implementation; design assurance or testing for information assurance
products and systems; integration or testing for information assurance
products and systems.

**C.7.14.10 Skill Level 159** - **Information Assurance Network
Specialist (Associate)**

Analyzes general information assurance-related technical problems and
provides basic engineering and technical support in solving these
problems. Supports the integration of information assurance solutions
and technologies into networks with particular attention to protocols,
interfaces, and system design. Analyzes and defines security
requirements for local and wide area networks. Designs, develops,
engineers, and implements solutions that meet network security
requirements. Supports vulnerability/risk analyses of computer systems
and applications during all phases of the system development life cycle.
Configures testbeds and conducts testing, records and analyzes results,
and provides recommendations for improvements for the products/systems
under test. Gathers and organizes technical information about an
organization's mission goals and needs, existing security products, and
ongoing programs in computer security. Supports risk analyses of
computer systems and applications during all phases of the system
development life cycle. Applies principles, methods, and knowledge of
security to specific areas task order requirements. Test developed
systems at each point of entry for ease of unregulated entry; systems
resources denial; system information corruption; unlawful use of system
resources; vulnerability to electronic disruption.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in electrical, electronic or computer engineering;
computer science; or a related field.

**Experience Requirements:** This position requires a minimum of two
years of substantial experience in system security analysis and
implementation; design assurance or testing for information assurance
products and systems; integration or testing for information assurance
products and systems.

**C.7.14.11 Skill Level 160 - Information Security Business Analyst
(Senior)**

Provides technical knowledge and analysis of highly specialized business
environments that are part of information assurance projects, such as
e-commerce and critical infrastructure. Also provides high-level
functional systems analysis and implementation advice on complex
problems which require extensive knowledge of the subject matter for
effective implementation. Applies principles, methods and knowledge of
the functional area of expertise to specific task order requirements,
advanced business, management and administrative principles and methods
to exceptionally difficult technical problems in Government information
assurance programs.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge useful in
managing large, complex IT projects, or is closely related to the work
to be automated.

**Experience Requirements:** Seven years of substantial experience in
the individual's field of study and specialization.

**C.7.14.12 Skill Level 161** - **Information Security Business Analyst
(Intermediate)**

Provides technical knowledge and analysis of highly specialized business
environments that are part of information assurance projects, such as
e-commerce and critical infrastructure. Also provides high-level
functional systems analysis and implementation advice on exceptionally
complex problems which require extensive knowledge of the subject matter
for effective implementation. Applies principles, methods and knowledge
of the functional area of expertise to specific task order requirements,
advanced business, management and administrative principles and methods
to exceptionally difficult technical problems in Government information
assurance programs.

**Educational Requirements:** Bachelor's degree from an accredited
college or university which provides substantial knowledge useful in
managing large, complex IT projects, or is closely related to the work
to be automated.

**Experience Requirements:** Five years of progressive experience in the
individual's field of study and specialization.

**C.7.14.13 Skill Level 162** - **Information Assurance Applications
Specialist (Senior)**

Analyzes complex information assurance requirements based on direct
interface with customers, supports the design, development and
integration of software-based solutions. Software applications to
include cryptographic solutions that provide and/or enhance the security
of individual platforms, systems or networks. Supports the development
and enhancement of user interfaces to existing information assurance
software. Designs test scenarios, exercises and simulations and supports
testing of new and enhanced software products. Provides work direction
and guidance to other personnel; ensures accuracy of the work of other
personnel, operates under deadlines, able to work on multiple tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in Electrical, Electronic or Computer Engineering,
Computer Science or a related field.

**Experience Requirements:** Seven years, experience in software
engineering including demonstrated experience in designing,
developing/programming information assurance-related software.
Experience in designing and developing large software systems is
required.

**C.7.14.14 Skill Level 163** - **Information Assurance Applications
Specialist (Intermediate)**

Analyzes complex information assurance requirements based on direct
interface with customers, supports the design, development and
integration of software-based solutions. Software applications to
include cryptographic solutions that provide and/or enhance the security
of individual platforms, systems or networks. Supports the development
and enhancement of user interfaces to existing information assurance
software. Designs test scenarios, exercises and simulations and supports
testing of new and enhanced software products. Provides work direction
and guidance to other personnel; ensures accuracy of the work of other
personnel, operates under deadlines, able to work on multiple tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in Electrical, Electronic or Computer Engineering,
Computer Science or a related field.

**Experience Requirements:** Five years of experience in software
engineering including demonstrated experience in designing,
developing/programming information assurance-related software.
Experience in designing and developing software systems is required.

**C.7.14.15 Skill Level 164** - **Information Assurance Applications
Specialist (Associate)**

Analyzes complex information assurance requirements based on direct
interface with customers, supports the design, development and
integration of software-based solutions. Software applications to
include cryptographic solutions that provide and/or enhance the security
of individual platforms, systems or networks. Supports the development
and enhancement of user interfaces to existing information assurance
software. Designs test scenarios, exercises and simulations and supports
testing of new and enhanced software products.

**Educational Requirements:** Bachelor's degree from an accredited
college or university in Electrical, Electronic or Computer Engineering,
Computer Science or a related field.

**Experience Requirements:** Two years of experience in software
engineering including demonstrated experience in designing,
developing/programming information assurance-related software.

**C.7.14.16 Skill Level 165 - Operations Systems Security Specialist
(Senior)**

Provides technical knowledge and analysis of information assurance, to
include applications; operating systems; Internet and Intranet; physical
security e.g. access control and perimeter protection; networks; risk
assessment; critical infrastructure continuity and contingency planning;
emergency preparedness; security awareness and training. Provides
analysis of existing system's vulnerability to possible intrusions,
resource manipulation, resource denial and destruction of resources.
Provides technical support and analysis to document organizational
information protection framework, and supports policy and procedures
preparation and implementation.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in operating large, complex IT
projects to support integrated systems.

**Experience Requirements:** Seven years of substantial experience in
systems operations.

**C.7.14.17 Skill Level 166** - **Operations Systems Security Specialist
(Intermediate)**

Provides technical knowledge and analysis of information assurance, to
include applications; operating systems; Internet and Intranet; physical
security e.g. access control and perimeter protection; networks; risk
assessment; critical infrastructure continuity and contingency planning;
emergency preparedness; security awareness and training. Provides
analysis of existing system's vulnerability to possible intrusions,
resource manipulation, resource denial and destruction of resources.
Provides technical support and analysis to document organizational
information protection framework, and supports policy and procedures
preparation and implementation**.**

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in operating in large, complex IT
projects to support integrated systems.

**Experience Requirements**. Five years of substantial experience in
systems operations.

**C.7.14.18 Skill Level 167** - **Operations Systems Security Specialist
(Associate)**

Provides technical knowledge and analysis of information assurance, to
include applications; operating systems; Internet and Intranet; physical
security e.g. access control and perimeter protection; networks; risk
assessment; critical infrastructure continuity and contingency planning;
emergency preparedness; security awareness and training. Provides
analysis of existing system's vulnerability to possible intrusions,
resource manipulation, resource denial and destruction of resources.
Provides technical support and analysis to document organizational
information protection framework, and supports policy and procedures
preparation and implementation**.**

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in operating in large, complex IT
projects to support integrated systems.

**Experience Requirements:** Two years of substantial experience in
systems operations.

**C.7.14.19 Skill Level 168 -- Vulnerability/Threat Specialist
(Senior)**

Provides customer support in developing comprehensive, "total" solutions
to threat [and/or vulnerability-]{.underline}-related problems and their
impact on IT systems be they internal to the customer environment,
domestic, or foreign. Manages and performs threat identification and
assessment, threat reduction measures, crisis management, consequence
management, and training and performance support. Manages threat,
vulnerability, interoperability, and capability assessments including
anti-terrorism scenario modeling and simulations. Identifies and
implements threat reduction measures including plans, policies, and
procedures; risk management planning; physical and cyber security;
mechanical, structural, and architectural reviews, and business
continuity planning. Directs crisis response including first response;
active defense; civil support; explosive, chemical, biological,
radiological, and nuclear incident response; medical response;
information continuity; and continuity of operations. Manages
consequence activities including disaster recovery, restoration of
operations, economic impact, logistics management, information recovery,
medical support and decontamination. Implements training and performance
support with emphasis on monitoring and measuring performance,
implementing lessons learned, enforcing standards, providing training
and test scenarios, and call/contact center operations. Solutions are
based on a firm understanding of government/industry policy, practices,
procedures, customer and mission requirements; emerging data fusion,
knowledge management, biometric, physical, information,
telecommunications, and cyber security technologies; and knowledge of
specific threats and threat delivery mechanisms.

Manages complex projects and provides guidance to other personnel;
ensures accuracy of the work of other personnel, operates under
deadlines and is able to work on multiple tasks.

**Educational Requirements:** Master's degree from an accredited college
or university or equivalent experience in law enforcement, security,
intelligence, military or special operations, foreign affairs, civil
defense, anti-terrorism, counter terrorism, asymmetric warfare, or a
related field.

**Experience Requirements:** This position requires a minimum of ten
years task related experience.

**C.7.14.20 Skill Level 168A** -- **Vulnerability/Threat Specialist
(Intermediate)**

Provides customer support in developing comprehensive, "total" solutions
to threat [and/or vulnerability-]{.underline}-related problems and their
impact on IT systems be they internal to the customer environment,
domestic, or foreign. Performs threat identification and assessment,
threat reduction measures, crisis management, consequence management,
and training and performance support. Conducts threat, vulnerability,
interoperability, and capability assessments including anti-terrorism
scenario modeling and simulations. Identifies and implements threat
reduction measures including plans, policies, and procedures;
mechanical, architectural, and structural review; risk management
planning; physical and cyber security; and business continuity planning.
Directs crisis response including first response; active defense; civil
support; explosive, chemical, biological, radiological, and nuclear
incident response; medical response; information continuity; and
continuity of operations. Performs consequence activities including
disaster recovery, restoration of operations, economic impact, logistics
management, information recovery, medical support and decontamination.
Implements training and performance support with emphasis on monitoring
and measuring performance, implementing lessons learned, enforcing
standards, providing training and test scenarios, and call/contact
center operations. Solutions are based on a firm understanding of
government/industry policy, practices, procedures, customer and mission
requirements; emerging data fusion, knowledge management, biometric,
physical, information, telecommunications, and cyber security
technologies; and knowledge of specific threats and threat delivery
mechanisms.

Performs work and provides guidance to more junior personnel; ensures
accuracy of the work of other personnel, operates under deadlines and is
able to work on multiple tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university or equivalent experience in law enforcement,
security, intelligence, military or special operations, foreign affairs,
civil defense, anti-terrorism, counter terrorism, asymmetric warfare, or
a related field.

**Experience Requirements:** This position requires a minimum of five
years task related experience.

**C.7.14.21 Skill Level 168B** **-- Vulnerability/Threat Specialist
(Associate)**

Supports customers in developing comprehensive, "total" solutions to
threat [and/or vulnerability-]{.underline}related problems---be they
internal to the customer environment, domestic, or foreign. Assists in
threat identification and assessment, threat reduction measures, crisis
management, consequence management, and training and performance
support. Conducts limited threat, vulnerability, interoperability, and
capability assessments including anti-terrorism scenario modeling and
simulations. Identifies and implements threat reduction measures
including plans, policies, and procedures; risk management planning;
physical and cyber security; and business continuity planning. Assists
in crisis response including first response; active defense; civil
support; chemical, biological, radiological, and nuclear incident
response; medical response; information continuity; and continuity of
operations. Performs consequence activities including disaster recovery,
restoration of operations, logistics management, information recovery,
medical support and decontamination. Implements training and performance
support with emphasis on monitoring and measuring performance,
implementing lessons learned, enforcing standards, providing training
and test scenarios, and call/contact center operations. Solutions are
based on a basic understanding of government/industry policy, practices,
procedures, customer and mission requirements; emerging data fusion,
knowledge management, biometric, physical, information,
telecommunications, and cyber security technologies; and knowledge of
specific threats and threat delivery mechanisms.

Assists in the performance of the work, operates under deadlines, and is
able to work on multiple tasks.

**Educational Requirements:** Bachelor's degree from an accredited
college or university or equivalent experience in law enforcement,
security, intelligence, military or special operations, foreign affairs,
civil defense, anti-terrorism, counter terrorism, asymmetric warfare, or
a related field.

**Experience Requirements:** This position requires a minimum of two
years task related experience.

### C.7.15 Web Development Series

**C.7.15.1 Skill Level 170 -- Web Architect**

Designs and builds web sites using a variety of graphics software
applications, techniques, and tools including but not limited to 3D and
video presentations/streaming. Designs and develops user interface
features, site animation, and special effects elements. Contributes to
the design group's efforts to enhance the look and feel of the
organization's on-line offerings. Designs the website to support the
organization's strategies and goals relative to external communications.
Typically requires a college degree in fine arts or graphic design.
Requires understanding of web-based technologies and thorough knowledge
of HTML, Photoshop, Illustrator, and/or other design related
applications.

**Educational Requirements:** Bachelor\'s Degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Five years of intensive and progressive
experience in a computer related field including development and design
of software systems and WEB development.

**C.7.15.1.1 Skill Level 170A -- Web Architect (Intermediate)**

Designs and builds web sites using a variety of graphics software
applications, techniques, and tools. Designs and develops user interface
features, site animation, and special effects elements. Contributes to
the design group's efforts to enhance the look and feel of the
organization's on-line offerings. Designs the website to support the
organization's strategies and goals relative to external communications.
Typically requires a college degree in fine arts or graphic design.
Requires understanding of web-based technologies and knowledge of HTML,
Photoshop, Illustrator, and/or other design related applications.

**Educational Requirements:** Bachelor\'s Degree from an accredited
college or university in computer science, mathematics, engineering or a
mathematics-intensive discipline, fine arts or graphic design, or an
applicable training certificate from an accredited institution.

**Experience Requirements:** Three years of intensive and progressive
experience in a computer related field including development and design
of software systems and web development.

**C.7.15.1.2 Skill Level 170B -- Web Architect (Associate)**

Assists in designing and developing user interface features, site
animation, and special effects elements. Contributes to the design
group's efforts to enhance the look and feel of the organization's
on-line offerings. Typically requires a college degree in fine arts or
graphic design. Requires understanding of web-based technologies and
knowledge of HTML, Photoshop, Illustrator, and/or other design related
applications.

**Educational Requirements:** Bachelor\'s Degree from an accredited
college or university in computer science, mathematics, engineering or a
mathematics-intensive discipline, fine arts or graphic design, or an
applicable training certificate from an accredited institution.

**Experience Requirements:** One year of experience in a computer
related field including development and design of software systems and
web development.

**C.7.15.2 Skill Level 171 --** **Web Designer**

Designs, develops, troubleshoots, debugs, and implements software code
(such as HTML, CGI, and Javascript) for components of the website. Works
with graphic designers and other members of a project team to develop
the site concept, interface design, and architecture of the website.
Responsible for interface implementation. Requires strong navigation and
site design instincts. Typically requires a college degree in computer
science or a related field, and developmental experience in web-based
languages.

**Educational Requirements:** Bachelor\'s Degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** Two years of intensive and progressive
experience in a computer-related field including development and design
of software systems and WEB development.

**C.7.15.2.1 Skill Level 171A --** **Web Designer (Associate)**

Design, develop, troubleshoot, debug, and implement software code (such
as HTML, XML. CGI, and Javascript) for components of the website. Works
independently and teams with graphic designers and other members of a
project team to develop the site concept, interface design, and
architecture of the website. Responsible for interface implementation.
Requires strong navigation and site design instincts.

**Educational Requirements:** Bachelor\'s Degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution.

**Experience Requirements:** One year of experience in a computer
related field including development and design of software systems and
web development.

**C.7.15.3 Skill Level 172 --** **E-Business Manager**

Sets direction and guides action plans and priorities of electronic
commerce, marketing and communications. Responsible for intra/extranets,
commerce platforms and operational support. Develops and facilitates
organizational models and structure changes needed to meet the evolving
electronic business strategies. Establishes and implements
enterprise-wide business systems. Directs technical strategy, design,
construction and maintenance of all marketing commerce and operational
systems for platform websites.

**Educational Requirements**: Bachelor\'s Degree from an accredited
college or university in computer science, mathematics, or engineering
or a mathematics-intensive discipline, or an applicable training
certificate from an accredited institution

**Experience Requirements**: Five years of intensive and progressive
experience in a computer-related field including development and design
of software systems and WEB development.

**C.7.15.4 Skill Level 173 -- Web Content Analyst**

Responsible for developing and providing content that will motivate and
entertain users so that they regularly access the website and utilize it
as a major source for information and decision making.

**Educational Requirements**: Bachelor's degree from an accredited
college or university in English, Journalism, Graphic Design,
Communications, or related field, or an applicable training certificate
from an accredited institution.

**Experience Requirements**: Five years of intensive and progressive
experience in marketing research, web page design, HTML, and web
graphics types and standards.

### C.7.16 Applied Scientific and Engineering Series

**C.7.16.1 Skill Level 180 - Senior Scientist/Engineer**

Provides high level scientific, medical, or engineering services.
Applies advanced higher level mathematical, engineering or scientific
principles and methods to complex technical problems. Uses computer
tools to solve highly complex scientific or engineering problems.
Performs analytical studies and develops new processes to improve
methods. Responsible for all phases of complex scientific and
engineering projects such as research, analysis, collection, assessment,
design, development, experimentation, testing, modeling, simulation,
integration, installation, training documentation and implementation.

**Educational Requirements:** Ph.D. degree from an accredited college or
university with a curriculum or major field of study, that provides
substantial knowledge in task related scientific, medical, or
engineering disciplines plus 5 yrs experience. May be substituted with a
Bachelor's degree plus 10 years experience or Master's degree +8 year's
experience.

**Experience Requirements:** Ten years of extensive and progressive
experience in the areas of a specified discipline.

**C.7.16.2 (Reserved)**

**C.7.16.3 Skill Level 182** **- Scientist/Engineer**

Participates in all phases of scientific, medical, and engineering
projects such as research, analysis, collection, assessment, design,
development, experimentation, testing, modeling, simulation,
integration, installation, training documentation and implementation.

**Educational Requirements:** Ph.D. degree from an accredited college or
university with a curriculum or major field of study, that provides
substantial knowledge in task related scientific, medical, or
engineering disciplines plus 3 yrs experience. May be substituted with a
Bachelor's degree plus 8 years experience or Masters degree plus 6
year's experience.

**Experience Requirements:** Five years of experience using computer
tools to solve complex and scientific, medical, or engineering problems.

**C.7.16.4 Skill Level 183 --** **Senior Scientist/Engineer Technician**

Support and implements all phases of scientific and engineering projects
such as research, analysis, collection, assessment, design, development,
testing, modeling, simulation, integration, installation, training
documentation and implementation.

**Educational Requirements:** High school graduate and/or applicable
certificates.

**Experience Requirements:** Ten years of experience, 5 yrs using
computer tools to solve complex and scientific or engineering problems.

**C.7.16.5 (Reserved)**

**C.7.16.6 Skill Level 185** **-- Scientific/Engineering Tech**nician

Support and implements all phases of scientific, medical, and
engineering projects such as analysis, collection, assessment, design,
development, experimentation, testing, modeling, simulation,
integration, installation, training documentation and implementation.

**Educational Requirements:** High school graduate and/or applicable
certificates.

**Experience Requirements:** Five years of experience, two years using
computer tools to solve scientific, medical, or engineering problems.

**C.7.16.7 Skill Level 186** **- Geographic Information Systems
Manager**

Responsibilities include, but are not limited to; the coordination of
GIS projects, the installation and configuration of all software that is
GIS related, building, and maintaining a GIS system, and the installing,
building, and maintaining of a corporate-wide Intranet site to
disseminate GIS maps. Create and design interactive web pages using any
of the following software: ArcIMS for various interactive mapping
themes, Arcview(ESRI), ArcIMS(ESRI), AutoCAD 2000NT, Dreamweaver HTML
editor, Adobe Photoshop, Adobe Acrobat & PDFWriter, and numerous other
programs running on a clients Intra/Extranet servers.

Additional responsibilities include: providing any combination of GPS
and GIS services to create original mapping, format conversion,
infrastructure analysis and facilities management services, database
management and report preparation for various customers. Projects
require a multitude of applications for a variety of disciplines
including construction services, utility inventory and modeling, land
use analysis, point source pollution identification, hydrographic and
hydrologic profiling, digital orthophoto imagery preparation,
planimetric mapping services and training.

Interface with the data management team, understand end user needs and
objectives, optimize workflow, research and keep abreast of all
available and applicable data, technology and standards for geographic
information systems (GIS) output, as well as, integrating internal and
external resources (staff, hardware/software, support services)
necessary to meet project objectives. If appropriate, provide requested
data to end users via a database \"front end\", Internet GIS or other
end user interface for GIS applications. Take queries from team members,
create projects and print maps and reports. Perform a vast array of
spatial and tabular queries using the available tools in the GIS
software. Import and export any spatial and/or tabular data with the GIS
software. Identify, categorize and update major GIS coverage. Manipulate
and edit in GIS Map software. Prioritizes GIS projects for the GIS team.
Perform programming in appropriate languages. Coordinates with Database
Administrator to integrate collected data (tabular, spatial and
otherwise) into a comprehensive database. Helps coordinate field data
collection, accuracy, hardware/software, (GPS, field computers, etc.)
and the data flow processes involved.

**Education:** Master's degree from an accredited college or university
in GIS, Geography, Earth Sciences, Urban and Regional Planning or a
Bachelor's degree and 10 yrs experience.

**Experience:** Six years of intensive and progressive experience in a
field requiring extensive use of GIS and related tools.

**C.7.16.8 Skill Level 187 -** **Geographic Information Systems
Analyst/Programmer (Senior)**

This position is responsible for providing complex application
programming and development support on networks and/or PC\'s. Specific
duties include, but are not limited to, coding and designing new and/or
modifying programs; modifying scripts as required; controlling system
testing: debugging, reviewing and approving output; preparing user,
operation and program documentation based upon established policies;
regularly providing guidance and training to less experienced programmer
analysts and working with users to ensure needs are met.

Responsibilities include, but are not limited to: 3D modeling, slope,
volume, area, hills hade analysis, raster rectification & registration,
spatial modeling, 3D movie flyby's, surface modeling, Image analysis,
cartography, demographic modeling, travel time and cost analysis, route
analysis, training, creation of FGDC metadata, operating and maintenance
of GPS unit. Creation of geospatial data, general surveying using an EDM
and GPS device, operation of the GPS unit, recording and mapping of the
GPS data, creation of and maintaining the GIS databases, creation of
thematic mapping with various software applications such as, but not
limited to: ArcIMS for various interactive mapping themes. Software used
to accomplish these tasks may be any of the following: ArcView(ESRI),
ArcInfo, ArcIMS(ESRI), AutoCAD 2000NT, Dreamweaver HTML editor, Adobe
PhotoShop, Adobe Acrobat & PDFWriter, and numerous other programs
running on a clients Intra/Extranet servers.

**Education:** Bachelor\'s Degree from an accredited college or
university in GIS, Geography, Earth Sciences, Urban and Regional
Planning or an applicable training certificate from an accredited
institution with 5 yrs experience.

**Experience:** Three years of intensive and progressive experience in a
field requiring extensive use of GIS and related tools.

**C.7.16.9 Skill Level 188 --** **Geographic Information Systems
Analyst/Programmer**

This position is responsible for providing application programming and
development support on networks and/or PC\'s. Specific duties include,
but are not limited to, coding and designing new and/or modifying
programs; modifying scripts as required; controlling system testing:
debugging, reviewing and approving output; preparing user, operation and
program documentation based upon established policies; regularly
providing guidance and training to less experienced programmer analysts
and working with users to ensure needs are met.

Responsibilities include, but are not limited to: 3D modeling, slope,
volume, area, hills hade analysis, raster rectification & registration,
spatial modeling, 3D movie flyby's, surface modeling, Image analysis,
cartography, demographic modeling, travel time and cost analysis, route
analysis, training, creation of FGDC metadata, operating and maintenance
of GPS unit. Creation of geospatial data, general surveying using an EDM
and GPS device, operation of the GPS unit, recording and mapping of the
GPS data, creation of and maintaining the GIS databases, creation
thematic mapping with various software applications such as, but not
limited to: ArcIMS for various interactive mapping themes. Software used
to accomplish these tasks may be any of the following: ArcView(ESRI),
ArcInfo, ArcIMS(ESRI), AutoCAD 2000NT, Dreamweaver HTML editor, Adobe
PhotoShop, Adobe Acrobat & PDFWriter, and numerous other programs
running on a clients Intra/Extranet servers.

**Education:** Bachelor\'s Degree from an accredited college or
university in GIS, Geography, Earth Sciences, Urban and Regional
Planning or an applicable training certificate from an accredited
institution with 5 yrs experience.

**Experience:** One year of intensive and progressive experience in a
field requiring extensive use of GIS and related tools.

**C.7.16.10 Skill Level 189** - **Research Specialist**

Determines types of technical literature searches required and sources
of information required to satisfy the information needs of researchers
and staff. Conducts searches of technical literature, analyzes and
evaluates data, extracts pertinent information, prepares information
abstracts and bibliographies of material searched. Maintains extensive
knowledge of literature resources and continuous contacts with local,
national, and international information centers and agencies. Maintains
and improves information retrieval capabilities. Assists in the
selection of literature for inclusion in the library's collection and
may translate foreign technical literature. Keeps abreast of development
in areas of interest to the client and periodically consults with
researchers and other information users to ensure maximum usefulness and
service.

**Education:** Bachelor's degree or equivalent

**Experience:** 5 years of related experience

### C.7.17 Knowledge Management Series

**C.7.17.1 Skill Level 190 -- Knowledge Management (Lead)**

Leads the design of knowledge management systems; formulates and defines
system scope and objectives. Assists clients in defining knowledge
content, organization, and key words. Prepares detailed specifications
for knowledge management programs to include process definition for
knowledge capture and management. Has full technical knowledge and
responsibility for all phases of knowledge management applications and
analyses. Manages the design of knowledge management user interface
features, site animation, and special knowledge management features
including enhancing the look and feel of the organization's on-line
knowledge management screens. Works with organization web designers,
data managers and programmers to support and implement the
organization's knowledge management program. Requires an understanding
of knowledge management principles, procedures and processes. Duties
also include instructing, directing and checking the work of knowledge
management specialists. Responsible for directing and monitoring the
work of the organization's knowledge management team.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in business management, computer
science, information system, or an engineering related discipline.

**Experience Requirements:** This position requires a minimum of six
years experience, of which at least two years must be specialized.
Specialized experience includes an understanding of knowledge management
principles, procedures processes and applications. General experience
includes information systems and/or applications development and other
work in the client/server field, or related fields. Possesses excellent
oral and written communication skills and a positive customer service
attitude.

1\. With a Master's degree (in the fields described above): four years
general experience of which at least two years must be specialized
experience is required.

With eight years general experience of which at least two years is
specialized, a degree is not required.

**C.7.17.2 Skill Level 191 -- Knowledge Management Specialist**

Supports the organizational Knowledge Management Lead to formulate and
define system scope and objectives for knowledge management projects.
Assists clients in defining knowledge content, organization, and key
words. Prepares detailed specifications for knowledge management
programs to include process definition for knowledge capture and
management. Has technical knowledge and responsibility for knowledge
management applications and analyses. Oversees the design of knowledge
management user interface features, site animation, and special
knowledge management features including enhancing the look and feel of
the organization's on-line knowledge management screens. Works with
organization web designers, data managers and programmers to support and
implement the organization's knowledge management program. Requires an
understanding of knowledge management principles, procedures and
processes. Responsible for supporting the work of the organization's
knowledge management team.

**Educational Requirements:** Bachelor's degree from an accredited
college or university with a curriculum or major field of study which
provides substantial knowledge useful in business management, computer
science, information system, or an engineering related discipline.

**Experience Requirements:** This position requires a minimum of three
years experience, of which at least one year must be specialized.
Specialized experience includes an understanding of knowledge management
principles and procedures, Web design, and/or Web-based applications.
General experience includes information systems and/or applications
development and other work in the client/server field, or related
fields. Possesses excellent oral and written communication skills and a
positive customer service attitude.

1\. With a Masters degree (in the fields described above): two years
general experience of which at least one year must be specialized
experience is required.

With six years general experience of which at least one year is
specialized, a degree is not required.

# SECTION D

**PACKAGING AND MARKING**

## D.1 Initial and Subsequent Packing, Marking and Storage of Equipment

All initial and subsequent packing, marking and storage incidental to
shipping of materials under this contract shall be made at the
contractor\'s expense. Supervision of packing and unpacking of initially
acquired materials shall be furnished by the contractor. Such packing,
marking and storage costs shall not be billed to the Government.

## D.2 GSAM 552.211-75 Preservation, Packaging and Packing (Feb 1996)

Unless otherwise specified, all items shall be preserved, packaged, and
packed in accordance with normal commercial practices, as defined in the
applicable commodity specification.

Packaging and packing shall comply with the requirements of the Uniform
Freight Classification and the National Motor Freight Classification
(issue in effect at the time of shipment) and each shipping container of
each item in a shipment shall be of uniform size and content, except for
procedural quantities. Where special or unusual packing is specified in
an order, but not specifically provided for by the contract, such
packing details must be the subject of an agreement independently
arrived at between the ordering agency and the contractor.

(End of Clause)

# SECTION E

**INSPECTION AND ACCEPTANCE**

## E.1 Clauses Incorporated by Reference

The following contract clauses pertinent to this section are hereby
incorporated by reference in accordance with the FAR clause at
\"52.252-2 CLAUSES INCORPORATED BY REFERENCE (JUN 1988)\" in Section I
of this contract.

  ------------------------ -------------------------------------------- ------------------------
  **FAR                    **[TITLE]{.underline}**                      **[DATE]{.underline}**
  [NUMBER]{.underline}**                                                

                                                                        

  52.246-2                 INSPECTION OF SUPPLIES\--FIXED PRICE         AUG 1996

  52.246-4                 INSPECTION OF SERVICES\--FIXED-PRICE         AUG 1996

  52.246-6                 INSPECTION---TIME-AND-MATERIAL AND LABOR     JAN 1986
                           HOUR                                         

  52.246-16                RESPONSIBILITY FOR SUPPLIES                  APR 1984
  ------------------------ -------------------------------------------- ------------------------

## E.2 Definitions

-   \"Acceptance,\" as used in this clause, means the act of an
    authorized representative of the Government approving and assuming
    ownership of products and/or services.

-   \"Defect,\" as used in this clause, means any condition or
    characteristic in any products or services furnished by the
    contractor under the contract that is not in compliance with the
    requirements of the contract.

## E.3 Inspection, Testing and Acceptance of Contractor Provided Products and Services

The contractor is responsible for performing or having performed all
inspections and tests necessary to substantiate that the products and
services furnished under task orders conform to contract requirements.
This shall be accomplished prior to notifying the Government that a
product or service has been completed. Government testing, inspection,
and acceptance will not begin until after the contractor has notified
the Government of product or service completion.

Government inspection, testing and acceptance shall be performed in
accordance with the following:

-   Unless otherwise specified, products and services provided under
    task orders shall be inspected and/or tested by the Government and
    accepted or rejected within 30 calendar days from date of receipt. A
    different acceptance period may be defined in a particular task
    order, not to exceed 60 calendar days.

-   Computer software delivered under the contract must perform
    satisfactorily from acceptance date for 13 months. If defects are
    discovered and identified within this period by the Government, the
    contractor shall correct them within 14 calendar days of
    notification by GSA at their own expense. If the defects continue to
    exist after this 14 day period, corrective actions and remedies
    shall be taken as authorized under the clauses incorporated by
    reference in Section E. Anomalies within commercial off-the-shelf
    software products approved by the Government for use on a task order
    are excluded from this software performance provision.

-   The contractor warrants against latent defects for a period of
    two (2) years all analyses, designs, plans and specifications
    delivered under this contract.

-   The contractor shall not be responsible for the correction of any
    defects in Government property unless the contractor performs, or is
    obligated to perform, any modifications or other work on such
    property. In that event, the contractor shall be responsible for
    correction of defects that result from the work.

    Representatives of the client agency shall review the quantity and
    quality of services; inspect work for compliance with the statement
    of work, the contractor task order proposal, and system
    documentation; accept or reject deliverables completed since the
    previous review; and approve or disapprove the contractor\'s
    performance on the task order.

## E.4 Acceptance Criteria

Unless otherwise provided in the task order, normal Government and
industry standards, as indicated in National Institute of Standards and
Technology (NIST), Federal Information Processing Standards (FIPS), or
specific agency standards/documents (such as MIL or DoD SPEC and MIL or
DoD STD), shall apply. Acceptance criteria for services include the
following:

-   Quality. Services performed must meet quality requirements specified
    in the statement of work.

-   Quantity. The quantity of the work shall meet the minimum
    requirements established in the statement of work.

-   Timeliness. The contractor must complete work on schedule and must
    meet the deadline for any critical requirements identified in the
    statement of work.

# SECTION F

**DELIVERIES OR PERFORMANCE**

## F.1 Clauses Incorporated by Reference

The following contract clauses pertinent to this section are hereby
incorporated by reference in accordance with the FAR clause at
\"52.252-2 CLAUSES INCORPORATED BY REFERENCE (JUN 1988)\" in Section I
of this contract:

  ------------------------ ----------------------------------------- ------------------------
  **FAR                    **[TITLE]{.underline}**                   **[DATE]{.underline}**
  [NUMBER]{.underline}**                                             

                                                                     

  52.242-15                STOP-WORK ORDER                           AUG 1989

  52.242-17                GOVERNMENT DELAY OF WORK                  APR 1984

  52.247-34                FOB DESTINATION                           NOV 1991
  ------------------------ ----------------------------------------- ------------------------

## F.2 Deliveries or Performance

The Contractor must complete performance on task orders within five (5)
years of task order award.

# SECTION G

**CONTRACT ADMINISTRATION DATA**

## G.1 Reporting Requirements

**G.1.1 Task Status Reports**

**G.1.1.1 Monthly Financial Summary (MFS)**

This report shall detail all financial information on each task by
calendar month. Specific data elements and format are set forth in
Section J. The report shall be submitted by the fifth workday following
the close of each calendar month. This report shall be transmitted to
the GSA electronic system or as otherwise required by the individual
task order.

**G.1.1.2 Monthly Technical Summary (MTS)**

The MTS shall contain the following information:

-   Brief description of requirements

-   Brief summary of accomplishments during the reporting period and
    significant events regarding the task order

-   Deliverables submitted or progress on deliverable products

-   Any current or anticipated problems

-   Brief summary of activity planned for the next reporting period

    Each report shall be due on the fifth workday following the close of
    the calendar month. Each report shall be submitted to the GSA
    electronic system.

**G.1.1.3 Other Reports**

As directed by GSA or client representatives these reports shall be
defined in the statement of work or work orders and shall be prepared by
task personnel and funded by the client.

**G.1.2 Reserved**

**G.1.3 Cost Recovery Report (CRR)**

The CRR is a report of all invoices rendered under this contract. The
CRR is to provide the Task Order Number, Ordering Office, Client, the
Invoice Number, the amount of the invoice, and the amount of the
Contract Access Fee for each invoice of the reporting period. The report
shall include the total amount of the listed invoices and rebates for
both the reporting period as well as cumulative totals for the contract
to date. Specific data elements and formats are set forth in Section J.
A CRR is required even when no invoices occur during the reporting
period. Invoices that extend beyond the contract period will be reported
within 60 days of final delivery. The CRR shall be electronically
submitted using the GSA directed software (currently Excel 7.0) by the
tenth work day following the close of the calendar month to the
ENTERPRISE GWAC Center via e-mail.

The Government reserves the right to inspect without further notice,
such records of the contractor as pertain to orders under this contract.
Willful failure or refusal to furnish the required reports, or
falsification thereof, shall constitute sufficient cause for terminating
the contract for default under FAR 52.249-8, Default (Fixed-Priced
Supply and Service).

**G.1.4 Meetings**

**G.1.4.1 Task Level Meetings**

Each month a meeting shall take place at the client site or another site
mutually agreed to, that shall include the ITM (except on orders issued
by the client agency), the client representative, and a contractor
management representative. This meeting shall address progress on the
task, problems that have arisen over the past month, and other matters
that are pertinent.

**G.1.4.2 Other Meetings**

Other meetings shall be required as necessary during the normal course
of business.

**G.1.5 Marketing**

**G.1.5.1 Marketing Calls**

The contractor shall coordinate, as appropriate, with local FTS IT
Solutions personnel in the course of marketing efforts to appraise them
of planned client visits

**G.1.5.2 Trade Shows/ Exhibitions**

The contractor shall report participation in trade shows/exhibitions
prior to attendance. Information provided shall consist of date,
location, and name of conference. GSA shall be notified at least two
weeks prior to the show/exhibition.

## G.2 Task Order Process

**G.2.1 Task Request**

When a task proposal is necessary, the request for task proposal will be
issued by the CO, and shall normally include preferred pricing method
(i.e., time and materials or fixed price), place of performance, due
date for the task proposal, statement of work, and evaluation factors.
GSA will send task requests via the GSA electronic system. Task orders
issued under this contract will not be synopsized in the Commerce
Business Daily.

Tasks may be grouped for reasons of efficiency. It is anticipated that
all multiple awardees will be provided a fair opportunity to be
considered for each order in excess of \$2,500, except as noted below.
The CO need not contact each of the multiple awardees under the contract
before selecting an order awardee, if the CO has information available
to ensure that each awardee is provided a fair opportunity to be
considered for each order. Award will be made to the contractor based on
the evaluation criteria established in the task request.

Multiple awardees need not be given an opportunity to be considered for
a particular order in excess of \$2,500 when the CO determines that:

-   The need for services is of such urgency that providing a fair
    opportunity to be considered would result in unacceptable delays

-   Only one such contractor is capable of providing the services at the
    level of quality required because the services ordered are unique or
    highly specialized

-   The order should be issued on a sole-source basis in the interest of
    economy and efficiency as a logical follow-on to a task already
    issued under the contract

-   It is necessary to place an order to satisfy a minimum guarantee

    The CO's selection decision on each task order request shall be
    final and shall not be subject to the protest or disputes provisions
    of the contract, except for a protest that the task order increases
    the scope, period, or maximum value of the contract. Disputes
    related to other matters affecting the task order award may be
    directed to the Ombudsman designated for this contract. The
    Ombudsman will be responsible for those duties described at FAR
    16.505(b)(5). The Ombudsman for GSA is:

    Donald J. Suda

    U. S. General Services Administration

    Office of Acquisition Policy

    1800 F Street, N.W.

    Washington, DC 20405.

**G.2.2 Task Proposal**

As requested, the contractor shall submit the task proposal, via the GSA
electronic system, to the CO no later than 5 working days after the
issue date of the task request, or by a date indicated in the task
request.

If the contractor needs a pre-proposal meeting, a request for the
meeting shall be made to the CO no later than 3 working days after
receipt of the task request. If a pre-proposal meeting is held, the
proposal shall be submitted within 5 working days after the pre-proposal
meeting.

The proposal shall comply with the task request requirements but will
usually include the following sections:

-   A narrative description of the plans for performance and technical
    approach, to include what and how the work will be accomplished,
    qualitative descriptions of any automated tools and any structured
    methodology proposed, and any potential risks or problem areas

-   Identification of assumptions on the contractor\'s part used in
    developing the technical or cost portions of the proposal

-   Definitions and schedules for milestones and deliverables products;
    description of acceptance criteria, including when and how the
    contractor shall ensure each is met

-   A general work breakdown structure for accomplishing the task
    requirements and functions identified above, showing the skill
    level, number of people (full and part time, showing the number of
    hours for part time people), and totals that shall be applied to
    each time period. The proposed staffing must be consistent with the
    contractor\'s staffing plan. Detailed discussion of any other
    overtime or other than a normal work schedule that the contractor
    may propose or Work Breakdown Structure for Fixed Price Task Orders.
    A detailed work breakdown structure for accomplishing the task
    requirements identified above, showing the skill level, number of
    people, and labor hours shall be applied to each milestone and
    deliverable product. The proposed staffing and work hours must be
    consistent with the contractor\'s staffing plan including a detailed
    rationale for why and how the skill level and number of people were
    determined, and how they shall be used.

-   The fully loaded rates contained in Section B are ceiling price
    rates. The contractor may, at his discretion, elect to propose lower
    hourly rates on a task-by-task basis.

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-   The G&A rate contained in Section B is a ceiling rate. The
    contractor may, at his discretion, elect to propose lower G&A rates
    on a task-by-task basis. If a lower G&A rate is accepted for a task
    order, the discounted G&A rate shall be fixed for the life of the
    task order.

-   Each ODC must have a breakdown of its composition and an estimate
    for each element, together with a total estimated ODC cost. All
    travel requirements in the SOW must be included. Any additional
    travel the contractor considers necessary for performance under the
    task order must be described, justified, and included in the cost
    estimate.

-   The Proposal Summary shall be submitted using the GSA provided
    format; or as required by the Task Order. All staffing, staffing
    hours and costs, ODCs by principal category, and totals, shall be
    shown. For fixed price task orders, the staffing shall be shown by
    milestone or deliverable.

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-   The contractor may, in its response to the SOW, submit an
    alternative task proposal if the contractor determines another
    technical approach or pricing structure should be considered.

    For the purpose of this contract, all costs associated with the
    development, presentation and negotiation of the contractor\'s task
    order proposal, whether issued or not, shall not be directly charged
    to the task.

**G.2.3 Negotiations and Final Proposal**

When required, negotiations shall take place at a time and place
designated by the CO. Following negotiations, the contractor shall
submit a final proposal within two (2) workdays, which reflects the
results of the negotiations. Following negotiations, if the original
task proposal is acceptable, or if negotiations are not required, no
additional submission is required. Otherwise, the contractor shall
submit the final proposal in the same manner as previously discussed for
the original task proposal.

In the event no proposals are received, the CO may designate a
contractor who shall perform the task. The CO and contractor shall
negotiate the terms and conditions of performance.

**G.2.4 Task Order**

A task order specifies work to be accomplished by the contractor to
satisfy a Government requirement and establishes a time frame and
ceiling price for accomplishing the work. Task

Orders must be completed within the contract period or within five years
of task order award, whichever is later. The task order defines the
performance of a specified unit of work in a definable service or
applications area, and has one or more deliverable products.

The CO shall award task orders using a GSA Form 300 (or other
appropriate form), and incorporating the statement of work and the final
proposal by reference. The GSA Form 300 (or other appropriate form),
authorizes the contractor to proceed based upon the agreed technical
requirements, milestone and deliverable schedules, and total price. For
fixed price tasks, a milestone schedule, including start and end dates
for each milestone or deliverable, shall be submitted to the ITM.

All tasks must be fully staffed within 30 calendar days after task award
(date on the Form 300) unless otherwise negotiated and specifically
stated in the task order.

Resumes shall be submitted to the Government in the format provided in
Section J (cover sheet and resume). The Government will approve or
reject the resume within five workdays. For approved resumes, the
contractor shall notify the Government when the individual will report
to work on the task order. If review of the resume shows the individual
not qualified for the position indicated, the resume shall be rejected
and a verbal explanation provided. If the contractor desires further
consideration of the candidate, the resume must be resubmitted within
two workdays of the notice of rejection with the necessary clarification
or additional information. Rejection of a resume does not obviate the
contractor\'s responsibility to fully staff by the negotiated start
date.

**G.2.5 Task Order Changes**

Task orders may be changed, either at the Government\'s initiative, or
in response to the contractor\'s proposal. No direction changing the
requirements of a task order will be binding upon the contractor unless
issued by the CO in writing. Likewise, the Government shall not be
liable for an equitable adjustment to the price of a task order on
account of a change, unless the change is authorized in writing by the
CO. Task order changes are issued by means of a Standard Form 30
(Amendment of Solicitation/Modification of Contract).

For time and materials tasks, within 60 days of task order completion,
the contractor shall submit a final proposal showing actual billed hours
and billed costs expended on the task. This will occur at the same time
that the financial manager is informed that all costs have been invoiced
(see Section G.3.1). The task order will then be modified by the CO to
reflect a cost-ceiling equal to the actual expenditures. If the
contractor requires an extension of the 60-day period, a request with
supporting rationale must be received by the CO prior to the end of the
60-day period.

**G.2.6 Failure to Reach Agreement**

If agreement cannot be reached on total price, time for performance, or
other terms, the CO may unilaterally establish the terms at issuance.
The contractor may pursue any disagreement as a dispute under the
\"Disputes\" clause of this contract.

**G.2.7 Types of Tasks**

**G.2.7.1 Price Task**

A task order with well defined requirements and fixed deliverable
products will normally be issued on a fixed price basis.

**G.2.7.2 Time and Materials Task**

A task order for which the performance requirements or deliverable
products cannot be quantified or well defined in advance, typically
shall be issued on a time and material basis. Work orders are issued by
the Government to define individual performance requirements for
specific work or milestones to be accomplished.

## G.3 Billing and Payment

**G.3.1 General Billing Information**

A proper invoice for each task order shall be submitted not later than 5
work days after acceptance by the Government of the product, service,
and/or cost item. In the absence of Government acceptance within 30
days, the contractor shall submit an invoice. A separate invoice for
each task order shall be submitted on official company letterhead with
detailed costs for each of the following categories:

-   For fixed price tasks, products delivered and accepted, listed by
    deliverable number

-   For time and materials tasks, labor expended for each skill level

-   Total labor charges

-   Travel and per diem charges

-   Total other direct charges (ODC)

-   Total invoice amount

-   Prompt payment discount offered (if applicable)

For fixed price tasks, an invoice reflecting amounts that do not exceed
the fixed price approved for that deliverable product or service in the
task order shall be submitted for those tangible deliverable products or
services that have been accepted by the Government.

For time and materials tasks, the amount invoiced shall include labor
charges for actual hours worked and other actual expenses based upon
contract rates and conditions, not to exceed the limits specified in the
task order and that have been accepted by the Government.

For other direct costs such as equipment, travel, per diem,
subcontractor labor, etc., invoices shall reflect the contractor\'s
actual expense for the item, plus General and Administrative costs (G&A)
(the only allowable mark-up), to include the Contract Access Fee. These
charges shall not exceed limits specified in the task order. No charges
will be paid by the Government, which are not specifically detailed in
the individual task order, and specifically approved in the MFS.

Copies of contractor paid invoices, receipts, travel vouchers completed
in accordance with Federal Travel Regulations (FTR), shall be maintained
by the contractor and made available to the Government upon request.

In addition to the above information, the invoice shall include the
following minimum task identification:

-   GSA task order number

-   Accounting Control Transaction (ACT) number (assigned by GSA on the
    Delivery Order, GSA Form 300, Block 4)

-   Period of Performance (month services performed for work request
    task orders, month deliverable completed for fixed price task
    orders).

-   Invoice Number

-   Client name and address

When the paying office is GSA, the original of each invoice, with
supporting documentation, shall be submitted to the GSA Paying Office
designated in Block 24 of the GSA Form 300.

In those cases where the paying office is other than GSA, the
invoice/paying office will be designated on an order-by-order basis.

One additional copy of each invoice, with supporting documentation,
shall be submitted to the address as designated on an order-by-order
basis.

Invoices for final payment must be so identified and submitted when
tasks have been completed and no further charges are to be incurred.
These close-out invoices, or a written notification that final invoicing
has been completed, must be submitted to the ordering agency within 60
days of task order completion. A copy of the written acceptance of task
completion must be attached to final invoices. If the contractor
requires an extension of the 60- day period, a request with supporting
rationale must be received prior to the end of the 60-day period. This
invoice close-out is normally done in conjunction with the submission of
a final proposal (see Section G.2.5).

The contractor shall not be compensated directly for the Program
Manager, Group Managers, or any other management or staff member not
directly associated with and negotiated for task order performance as
hourly-rate contract line items.

Labor hours of subcontractors shall not be billed at a rate other than
the fully burdened hourly rates agreed to in task negotiation or at a
rate specifically authorized for the task order as ODC's.

**G.3.2 Payment of Invoices**

Payment of invoices will be made based upon acceptance by the Government
of the entire task or the tangible product deliverable(s) invoiced. For
task orders that have no tangible products, payments are based on the
Government certifying that satisfactory services were provided, and the
contractor has certified that labor charges are accurate. The Government
will pay only for hours authorized, worked, and accepted.

If the supplies or services are rejected for failure to conform to the
technical requirements of the contract, or any other contractually
legitimate reason, the contractor shall not be paid, or shall be paid an
amount negotiated by the CO.

Payment to the contractor will not be made for temporary work stoppage
due to circumstances beyond the control of the client agency such as
acts of God, inclement weather, power outages, and results thereof, or
temporary closings of facilities at which contractor personnel are
performing. This may, however, be justification for excusable delays.

The rate of compensation to the contractor for overtime hours will be as
established in Section B. Overtime payments are unallowable except when
authorized by the task order to meet task order requirements on a
bonafide exigency basis. The Government will not authorize overtime to
compensate for shortcomings in contractor performance.

The contractor will be reimbursed by the Government for travel and per
diem expenses incurred by contractor personnel for travel specifically
authorized in a task order and approved by the Government. At the option
of the Government, the Government may make available to the contractor,
Government supply sources for official travel, subject to the same
conditions as for Government employees; except the contractor\'s
employees are not employees of the Government as defined by 28 U.S.C.
2671, and thus are not covered under the tort claims provisions of 28
U.S.C. 2679(b). Conditions and limitations applying to travel associated
with work under this contract follow:

-   Travel costs approved under a task order shall be included as unique
    costs, but shall not be paid unless actual travel occurs and the
    costs are approved by the Government.

-   A regular duty station is defined as the contractor employee\'s
    continuing place of duty, whether on a permanent or temporary
    assignment.

-   The contractor will be reimbursed for local travel of personnel
    between multiple places of performance within a task order, not to
    exceed the amount authorized by the task order for such travel. The
    contractor will not be reimbursed for travel of its employees to and
    from their residence and their assigned regular duty station.

-   If a task order requires assignment of contractor personnel away
    from the employee\'s regular duty station for less than six (6)
    months, such assignments are considered temporary assignments.
    Travel and per diem expenses associated with Government-approved
    temporary assignments are allowable. On task orders of this nature,
    reimbursable travel and per diem expenses shall not exceed
    authorized amounts incorporated into the task order.

-   If a task or series of tasks requires continuous assignment of
    contractor personnel at a location away from the employees' regular
    duty station for a continuous period of six (6) months or longer,
    such assignments are considered permanent assignments. The
    contractor may, at its discretion, accept assignments of less than
    six (6) months under permanent assignment terms. No relocation,
    travel, per diem expenses, or travel time will be allowed by the
    Government for placing contractor personnel at permanent
    assignments.

-   Post differential, travel, and per diem expenses for contractor
    employees assigned to duty outside the United States shall be at the
    rates prescribed for Government employees. The contractor is
    responsible for obtaining passports, visas, and other necessary
    documents and clearances at its own expense.

-   Normally the Government will not reimburse any costs associated with
    the relocation of contractor personnel. For special circumstances,
    reimbursement may be authorized by the task order. Payment to the
    contractor is contingent on the contractor providing the services as
    agreed (for instance, for a twelve month period, through task
    completion).

-   Except as otherwise provided herein, payment will be made for actual
    common carrier fares plus cost of travel between the contractor
    employee\'s home or regular duty station and the carrier terminal
    and temporary duty points for travel by the most reasonable and
    economical means. If a contractor employee resides within 50 miles
    of a temporary duty station, he/she shall not be entitled to travel
    or per diem expenses for duty at that location.

-   The contractor will be reimbursed by the Government for travel and
    per diem expenses incurred by contractor personnel specifically
    authorized in the task order to travel for contract purposes.
    Reimbursement shall not exceed the rates and expenses allowed by
    Government travel regulations for a Government employee traveling
    under identical circumstances, and shall not exceed maximum limits
    authorized in the task order. At the option of the Government, the
    Government may make available to the contractor, Government
    aircraft, Government accommodations, Government transportation
    requests, Government-owned vehicles, or Government vehicle rental
    contracts for official travel, subject to the same conditions as for
    Government employees.

-   Subject to prior approval of the Government, reasonable local travel
    expenses may be paid by the Government for the difference between a
    contractor\'s travel expenses from his/her residence to the primary
    place of performance of the task order and actual travel expenses
    between the place of residence and the temporary place of
    performance of the task order in connection with TDY travel or
    temporary assignments.

-   Payment may be made for the use of a privately owned vehicle (POV)
    for official business in connection with approved temporary
    assignments, including travel between the regular duty station and
    temporary duty station, unless the temporary duty station is within
    50 miles of his/her residence or regular duty station. Rates for,
    and use of, POV shall be per the direction of the FTR.

-   Labor hour payments will be made for actual authorized travel time
    in support of approved task orders using the same criteria as for
    Government personnel traveling under the same circumstances. In
    general, the regulations provide that exempt employees traveling
    outside of normal work hours are not reimbursed for labor hours used
    in the performance of travel, and non-exempt employees are fully
    reimbursed for their labor hours used for travel. The contractor is
    responsible for ensuring that travel time outside of normal work
    hours is kept to a minimum. Upon request, the contractor shall
    furnish schedules and mode of transportation to the Government.

-   Travel and per diem payments are intended as reimbursement to
    contractor employees. Such payments are not intended as profit for
    the contractor nor are they intended to be subject to deduction or
    set-aside by the contractor.

**G.3.3 Cost Recovery**

GSA operating costs associated with awarding and managing this contract
are recovered through a Contract Access Fee (CAF) of the total invoice
amount.

GSA has the unilateral right to change the percentage at any time, but
not more than once per year. The contractor shall collect the CAF and
rebate to GSA the amount of the fee. All GWAC CAF checks shall be made
payable to the "General Services Administration" and must be remitted to
the address shown below:

> For US Post Office mail:
>
> General Services Administration
>
> Government Wide Acquisition Contracts -- GWAC
>
> PO Box 970027
>
> St. Louis, MO 63197-0027
>
> For Courier Service:
>
> General Services Administration
>
> Government Lockbox SL-MO-C2GL
>
> 1005 Convention Plaza (PO Box 970027)
>
> St. Louis, MO 63101

Inquiries related to the CAF payments should be directed to the GWAC
Contract Administration Center in Atlanta, Georgia at (404) 331-4470.

Where multiple invoices and/or multiple orders are involved, the CAF may
be consolidated into one payment. To ensure the payment is credited
properly, the contractor shall submit the check along with a printed
copy of the "Cost Recovery Report (CRR)" as required by section G.1.3.
Each check shall be annotated with the corresponding ANSWER contract
number.

The contractor shall pay GSA not later than 30 calendar days after the
end of the reporting quarters specified in section G.5.

If the full amount of the CAF is not paid within 30 calendar days after
the end of the applicable reporting period, it shall constitute a debt
to the United States Government under the terms of FAR 32.6. The
Government may exercise all rights under the Debt Collection Act of
1982, including withholding or setting off payments and interest on the
debt (see FAR 52.232-17, Interest).

If the contractor fails to submit documented sales reports, payments,
falsifies payment documentation, or fails to pay the CAF in a timely
manner, the Government may terminate or cancel the contract. Willful
failure or refusal to furnish the required reports, falsification of
reports, or failure to pay the CAF timely constitutes sufficient cause
for terminating the contract for cause under the termination provisions
of this contract.

## G.4 Supervision

The contractor shall provide supervision for all personnel on task
orders. The Government will have no direct supervision over contractor
personnel. Government actions with respect to contractor personnel will
conform to the policies stated in Part 37 of the FAR.

## G.5 Contractor Sales Reporting and Contract Access Fee Remittance (December 2004)

**(a) Sales Reporting**

The Contractor shall electronically report all sales under this
contract. "Sales" means the dollar amount invoiced under the task order.

The contractor shall accurately report the dollar value, in U. S.
dollars and rounded to the nearest whole dollar, by calendar quarter
(January 1--March 31, April 1--June 30, July 1--September 30, and
October 1--December 31).

Reports, including "zero" sales, shall be submitted electronically via
an Internet website designated by the General Services Administration
(GSA)'s Federal Supply Service.

The contractor shall convert the total value of sales made in foreign
currency to U.S. dollars using the "Treasury Reporting Rates of
Exchange" issued by the U.S. Department of Treasury, Financial
Management Service. The contractor shall use the issue of the Treasury
report in effect on the last day of the calendar quarter. The report is
available from Financial Management Services, International Funds
Branch, Telephone:202-874-7994, Internet:
<http://www.fms.treas.gov/intn.html>[.]{.underline}

The report is due within 30 calendar days following the end of the
reporting quarter. The contractor shall continue to furnish quarterly
reports, including "zero" sales, as follows:

-   Final invoice submission for all fixed price, time-and-materials and
    labor hour orders

-   Final closeout of all cost-reimbursement orders

Prior to using the reporting system, the contractor shall complete
contract registration with the FSS Vendor Support Center (VSC). The VSC
website address, as well as registration instructions and reporting
procedures, will be provided within 60 days of contract award. FSS
reserves the unilateral right to change such instruction from time to
time, following notification to the contractor.

Reporting will be by contract at the task order level. Reports for
multiple contracts shall not be consolidated.

Failure to submit required reports or the falsification of reports is
sufficient cause for the Government to terminate the contract for
default under the termination provisions of this contract.

**(b) Contract Access Fee Remittance**

The Contract Access Fee reimburses GSA's Federal Supply Service for the
costs of operating the GWAC program. The CAF represents a percentage of
the total quarterly sales reported.

The CAF percentage is set at the discretion of GSA's FSS. FSS has the
unilateral right to change the percentage at any time, but not more than
once per year. FSS will provide reasonable notice prior to the effective
date of any change. FSS will post notice of the current CAF at
http://vsc.gsa.gov or successor website as appropriate.

The contractor shall remit the CAF to FSS in U.S. dollars within 30
calendar days after the end of the reporting quarter. Final CAF payment
is due within 30 calendar days after physical completion of the last
outstanding task order under the contract.

Instructions for remitting the CAF are contained in the Vendor Support
Center website referenced above. If paying by check, each check shall be
annotated with the corresponding contract number and reporting quarter.

Where multiple invoices and/or multiple task orders under this contract
are involved, the CAF may be consolidated into one payment. CAF payments
for multiple contracts or reporting quarters shall not be consolidated.

FSS will provide the Contractor with specific written instructions on
remitting the CAF. FSS reserves the unilateral right to change such
instructions from time to time, following notification to the
Contractor.

Within 60 days of contract award, an FSS representative will provide the
Contractor with specific written instructions on remitting the CAF. FSS
reserves the unilateral right to change such instructions from time to
time, following notification to the Contractor.

Failure to remit the full amount of the CAF within 30 calendar days
after the end of the applicable reporting period constitutes a contract
debt to the United States Government under the terms of FAR 32.6. The
Government may exercise all rights under the Debt Collection Improvement
Act of 1996, including withholding or setting off payments and interest
on the debt (see FAR 52.232-17, Interest). The Contractor's failure to
timely pay the CAF is sufficient cause for the Government to terminate
the contract for default under the termination provisions of this
contract.

# SECTION H

**SPECIAL CONTRACT REQUIREMENTS**

## H.1 Term of Contract

The term of this contract is two years from date of award.

The Government reserves the right to extend the term of this contract at
the prices set forth in Section B in accordance with the terms and
conditions contained in the clause in Section I, \"Option to Extend the
Term of the Contract\".

**H.1.1 North American Industry Classifications System (NAICS) 541519**

Effective October 1, 2000, Small Business size standards for all Federal
Government Programs are those that the Small Business Administration
(SBA) has established for industries as described in the NAICS. Size
standard for industries described in Standard Industrial Classification
(SIC) have been replaced by the NAICS and no longer apply. For the
purpose of this contract, the NAICS Code 541519 Other Computer Related
Services with the following size standard must not exceed
\$21,000,000.00.

## H.2 Overall Contract Minimum Amount

The Government shall guarantee a minimum \$100,000.00 (One hundred
thousand dollars) to each awardee under this contract during the base
period, subject only to adjustment in accordance with the dollar limits
that would apply in the event that the Government exercises its rights
under the Termination Clauses of this contract. Orders of any items
listed under Section B of this contract, and any Other Direct Costs
associated with any task orders awarded will apply toward this minimum
guarantee.

## H.3 Overall Contract Maximum Amount

The maximum amount for each contract is \$25 billion. However, since the
total amount for all contracts will not exceed \$25 billion, as more
orders are issued under one contract, the value of orders which can be
issued under the other contracts decreases by an equal amount.

## H.4 Restricted Activities and Standards of Conduct

The contractor and its employees shall conduct business covered by this
contract only during periods paid for by the Government and shall not
conduct any other business on Government premises. The contractor shall
not use Government materials except for the express purpose of providing
Government support. The contractor shall not provide assistance to
client personnel in developing client requirements except as directed in
performance of task duties. If requested by the client to provide such
non-task related assistance, the contractor shall immediately contact
GSA to preclude the possibility of conflicts of interest. If the
contractor is required to prepare or assist in the preparation of a SOW
to be used in a competitive procurement, GSA or any customer will not
consider the contractor, its successor-in-interest, assignee, nor
affiliates a prime source of supply for, nor allow it to be a
subcontractor or consultant to the competitive procurement.

## H.5 Organizational Conflict of Interest

The contractor and any subcontractors are hereby placed on notice that
they may be precluded from participating in future federal contract
competitions for the furnishing of systems, subsystems, major
components, or other hardware or software items, resulting from
specifications, statements of work, or other services performed under a
task order on this contract, for a period of 24 months after completion
of the task order. The guidelines and procedures of FAR Subpart 9.5 will
be used in identifying and resolving any issues of organizational
conflict of interest.

In the event that task orders issued under this contract require the
contractor to gain access to proprietary information of other companies,
the contractor shall be required to execute agreements with those
companies to protect the information from unauthorized use and to
refrain from using it for any purpose other than for which it was
furnished.

## H.6 Security Requirements

The contractor shall comply with the Computer Security Act of 1987, the
Industrial Security Manual for Safeguarding Classified Information (DoD
5220.22-M), and the requirements of FAR Clause 52.204-9 -- Personal
Identity Verification of Contractor Personnel (JAN 2006).

The contractor facility that processes personnel security clearances or
data, must possess Top Secret facility clearance. Individual task
requests shall specify the level of security clearance that will be
required for assigned contractor personnel. The contractor is
responsible for providing properly cleared personnel, providing security
briefings, and ensuring compliance by its employees with the Government
or contractor security regulations. This includes the safekeeping,
wearing, and visibility of a contractor provided picture name badge, and
any special agency badges. The contractor shall ensure the return of all
badges, and any other Government property, upon task completion, or when
personnel depart a task permanently or for an extended period of time.

The Program Manager must have at least a Secret clearance and other
contractor management and task order personnel shall have a clearance
commensurate with the task orders they support. It is anticipated that
approximately 30 percent of contractor employees shall require security
clearances. Of the 30 percent - 16 percent Top Secret, 56 percent
Secret, and 28 percent Confidential. Clearances, primarily Top Secret,
may require Special Background Investigations (SBI) and Special
Compartmental Investigations (SCI). The contractor may be required to
obtain agency-specific clearances, such as a Q clearance or clearance
for restricted data. Other checks and investigations may be required to
verify the contractor employee\'s trustworthiness and suitability for
the position. The contractor shall cooperate with, and furnish
information and completed forms to the task order client representative
or GSA, when required, for the purpose of any special security checks or
processing required by the agency, particularly for sensitive positions
that require a National Agency Check (NAC), National Agency Check
Investigation (NACI), credit check, police/FBI records check, or
background investigation. Clearances and checks may be required at the
start of task order work.

All clearances, checks, research, and associated activities shall be at
contractor expense, and shall not result in any direct cost to the
Government.

## H.7 Limited Use of Data Information

In the performance of services under this contract, the contractor may
be required to perform operations on, have access to, or handle data and
information which contain classified, sensitive, proprietary, or privacy
information or data. The contractor shall be responsible for
safeguarding the information and data while under the control of or
available to the contractor, and to prevent it from being compromised,
altered, damaged, lost, or improperly disseminated. The CO may require
contractor personnel on a particular task order to sign \"no conflict of
interest\" and \"non-disclosure\" statements as a requirement for
assignment to a task. Contractor personnel who sign such statements
shall be briefed on the meaning and restrictions associated with
\"conflict of interest\" and \"non-disclosure\".

Contractor personnel shall not divulge or release privacy data or
information developed or obtained in the performance of this contract,
until made public or specifically authorized by the Government.
Classified information will be handled in accordance with the provided
DD254. The contractor shall not use, disclose or reproduce third party
companies' proprietary data, other than as authorized and required in
the performance of this contract.

Data, information, or knowledge obtained as a result of working on a
task order, may fall into special categories, many of which are
indicated above, or may have special client sensitivity. Contractor
employees working on a task order may not know the sensitivity of data,
information, or situations observed, therefore, it is best to consider
all information obtained on a task as sensitive. The contractor shall
ensure that task personnel receive special briefings as required by
Government regulations and procedures, and include for all task
personnel, briefings on the sensitivity of operations, data, and
information on any task, and their responsibility for safeguarding and
avoiding unauthorized dissemination of any information obtained as a
result of performance on a task order.

The limitations noted in the preceding paragraphs do not apply to data
or information which has been made public by the Government. Further,
this provision does not preclude the use of any data independently
acquired by the contractor without such limitations, or prohibit an
agreement, at no cost to the Government, between the contractor and the
data owner which provides for greater rights to the contractor.

## H.8 Key Personnel and Personnel Substitutions

Key personnel are those personnel considered essential to successful
contractor performance. Key personnel are the Program Manager, Group
Managers, all other proposed management positions, and all direct
billable personnel.

The Program Manager and transition team accepted at contract award,
shall be assigned to this contract within two weeks after contract
award. The Program Manager shall remain in the position for a minimum of
twelve months from the effective date of reporting to the contract
position. During this period, no replacements shall be permitted unless
necessitated by an individual\'s extreme illness, death, termination of
employment, or if determined to be in the best interest of the
Government. In any of these events, the contractor shall promptly notify
the CO and replace such personnel with personnel of equal or superior
qualifications within ten working days of notification.

Government authorized approval of initial and replacement contractor
personnel shall be in accordance with Section C.

Personnel on task orders shall not be replaced or reassigned to another
task without prior approval of the Government.

When the contractor becomes aware that a task order employee will be, or
is unavailable to work under this contract for a continuous period
exceeding ten working days, the contractor shall immediately notify the
ITM or the appropriate Government representative, and replace such
personnel with personnel of equal or superior qualifications, within ten
working days of notification or as required by the Government.

Substitutions may be made in task staffing under the following
conditions:

-   The contractor shall notify the ITM or appropriate Government
    representative at least ten working days before making changes in
    task personnel from one task to another

-   The contractor shall provide a replacement resume to the ITM or
    appropriate Government representative at the time of notification

-   The resume of the replacement must be approved prior to assignment
    of the replacement and prior to transfer of the individual

## H.9 Special Personnel Skills

Special personnel skills are those for which the expertise required or
duties performed for task orders are within the contract scope, but are
so specialized or rare that they are not explicitly defined in a skill
category description. The PCO will determine whether circumstances
warrant use of this special skill category. Based on price or cost
analysis, the PCO will negotiate a fair and reasonable labor rate
(market rate) with the contractor for the special personnel skill on a
task by task basis.

## H.10 Personnel Conduct

Personnel assigned by the contractor to work on this contract must be
acceptable to the Government in terms of personal and professional
conduct. Contractor management shall provide sufficient oversight and
supervision to ensure employees (direct or subcontracted), are
fulfilling their technical responsibilities and doing so in the best
interest of the Government. It is understood that any personnel assigned
by the contractor or subcontractor to the performance of the work
hereunder, if in conflict with the best interests of the Government,
shall be immediately removed from the assigned position. The CO may
elect to direct the retention of an individual on a task until a
replacement has been approved, or reported, or until a transition has
occurred.

Employment and staffing difficulties shall not be justification for
failure to meet established schedules, and if such difficulties impair
performance, the contractor may be subject to default.

## H.11 Transition

The contractor shall not recruit on Government premises or otherwise act
to disrupt Government business.

Upon contract award and following a contract start-up meeting, GSA will
provide the contract awardees with a list of designated GSA points of
contact. Within fifteen calendar days of a task order award, the
contractor shall inform the appropriate ITM of incumbent personnel, who
will not be placed on the task order.

The contractor shall have management and administrative support in place
to receive task requests within two weeks after contract award.
Addresses, telephone numbers, and functional responsibilities shall be
provided to the PCO at this time.

To allow maximum retention of corporate memory of incumbent personnel,
the Government may, at transition, grandfather those personnel into
positions for which they do not meet the requirements stated in Section
C of this contract.

The incumbent contractor may continue performance to complete all task
orders issued prior to the effective date of this contract, unless
terminated earlier by the CO.

## H.12 Phase Out of Contract and Continuity of Services

If a successor contract is awarded prior to the final expiration date of
this contract, the Government may issue task orders to the successor
contractor prior to the expiration date of this contract.

The contractor must recognize that services under this contract are
vital to the Government and must be continued without interruption and
that upon contract expiration, a successor, either the Government or
another contractor, may continue such services. The contractor agrees to
exercise its best efforts and cooperation to effect an orderly and
efficient transition.

Task orders scheduled to be completed after the expiration of this
contract, may be terminated for the convenience of the Government, and
issued to the successor contractor. The incumbent contractor shall
maintain adequate administrative and management support for active task
orders after contract expiration, for at least 90 days.

The contractor shall provide phase-in, phase-out services, at no
additional cost to the Government, as long as there is any active task
order. Appropriate task management personnel shall meet with the
successor contractor to coordinate task transition. Discussions shall
include personnel transition to the successor contractor, and the
transition of task specific items such as Government or contractor
furnished supplies, materials, equipment, and services.

The contractor shall disclose necessary personnel records (names and
phone numbers) to allow the successor to conduct interviews for possible
transition. If selected employees are agreeable to the change, the
incumbent contractor shall grant release at a mutually agreed date and
negotiate transfer of the employee\'s earned fringe benefits. The
resumes for incumbents must be approved by the Government prior to
assignment to a position.

## H.13 Contractor Management and Administrative Support

**H.13.1 Contractor Offices**

The contractor shall designate an administrative office(s) to support
the contractor\'s administrative requirements and management of task
orders. This includes, but is not limited to, functions such as:
receiving, preparing, and negotiating task orders; managing task orders
and contract requirements; and recruiting. This office(s) shall be
operational within 30 calendar days after contract award.

**H.13.2 GSA Offices**

GSA offices are responsible for the implementation of this contract and
task order activities in their geographical area of responsibility. The
offices are currently located as follows: Boston, MA; New York, NY;
Philadelphia, PA; Atlanta, GA; Chicago, IL; Kansas City, MO; Fort Worth,
TX; Denver, CO; Bremerton, WA; Washington D.C.; Falls Church, VA;
Pensacola, FL; Huntsville, AL; San Antonio, TX; San Francisco, CA;
Oakland, CA; San Diego, CA; Ventura, CA; Monterey, CA; Honolulu, HI;
Phoenix, AZ; and Las Vegas, NV.

**H.13.3 Group Managers**

Group Managers shall be assigned on a full time basis. A Group Manager
shall be required for every full multiple of 35 people. Additionally, no
individual Group Manager shall supervise, directly or indirectly, more
than 50 people.

## H.14 Facilities, Supplies and Services

**H.14.1 Contractor Supplied**

The contractor shall furnish the following at no direct cost to the
Government:

-   Contract-related services are administrative and management
    functions necessary to support the contract, and the hardware,
    software, and communications systems necessary to interface
    effectively and efficiently with the GSA. These include, but are not
    limited to: financial management, recruiting, interviewing,
    training, payroll preparation, travel arrangements, task proposal
    preparation, obtaining security clearances, contracting, and
    clerical support.

-   Office and working space for contract-related services.

-   Office equipment and expenses necessary to perform contract-related
    services including: IT and network operations, printing,
    photocopying, communications, postage, express mail, paper and
    copying supplies, local and long distance telephone service, and
    other services, equipment and supplies required in support of this
    contract.

-   Proposed tools and methodologies

**H.14.2 Government Supplied**

The Government will furnish, at no cost to the contractor, when required
and authorized by the task order:

For on-site work, work space, furnishings, telephone service, supplies,
equipment, and materials will be provided. Computer hardware, software,
communication networks, printers, and other peripherals and resources
available from the Government and required for task order performance.

For off-site work, individual high cost items or difficult-to-obtain
pieces of equipment or materials, and very specialized or unique
equipment. When required and authorized by the task order, the
contractor may be required to provide such items as a direct cost to the
task order. Where possible and appropriate, external access to
Government facilities and resources will be provided.

Government forms, publications, documents, and other information
required for task order performance

**H.14.3 Off-Site Task Order Related Services**

The Government anticipates 11 percent of the personnel associated with
this contract will not be supported on Government facilities.

Off-site task order related services. A task order may direct that
required work be performed at a facility to be furnished by the
contractor. The task order may also indicate restrictions on the
location of the contractor\'s facility such as, within 60 minutes of the
client\'s facility, or within 30 miles of the client\'s facility.

Off-site contractor facilities (both management and task order sites)
shall be able to support necessary contract and all task order
requirements. This shall include, at no direct cost to the Government,
the following office and task specific items:

Office, workspace, telephone and Internet access

State of the art equipment with reasonable refreshment, including
computer hardware, software, networks, electronic interfaces to company
and GSA; and on task orders, to client systems

Materials, supplies and services

Security systems, devices and equipment, including safeguarding of
classified materials to the secret level

**H.14.4 Reimbursable Contractor Supplies, Equipment and Services**

If the Government determines that it is unable to furnish equipment,
materials, supplies, and services, which would otherwise be provided to
the contractor at no cost due to task order performance being at an
on-site Government provided facility, or a high cost item at an off-site
contractor furnished facility, the contractor (when authorized by a task
order) shall obtain the necessary resources, subject to the following
conditions:

The resources shall be obtained from sources that are most advantageous
to the Government, price and other factors considered

The contractor is authorized to acquire equipment, materials, supplies,
and services for performance on a task order, and ultimate ownership by
the Government (except services), if the expenditure has been authorized
as a direct cost. All purchases shall be made in accordance with
applicable Government acquisition regulations.

## H.15 Training of Contractor Employees

The contractor is responsible for providing training to ensure task
order requirements are met and to keep personnel current on leading edge
and state-of-the-art technologies and methods. Within each contract
year, on average, a minimum of 40 hours per year of technical training
will be provided to all full-time personnel billed as skill-levels
described in Section C, assigned to this contract to maintain their
technical knowledge as current and up-to-date. At least eighty percent
of this training must be in technologies directly related to task
performance. The cost of such training, including tuition and labor,
shall not be directly chargeable to the Government. Necessary non-local
travel associated with training, will be reviewed, and if appropriate
paid for by the Government.

Only hours of attendance at a symposium or conference, formal training
in a classroom environment by bona fide instructors, or Computer Based
Training (CBT) are creditable under this provision. CBT for

which Continuing Education Units (CEUs) are credited shall be considered
as formal classroom training. At least 60% of this training must be
conducted as formal classroom training or CBT with associated CEUs.

The Government may provide additional training at its discretion. In
those cases where the Government has provided training, comparable
training for replacement personnel will be provided at contractor
expense. Training provided by the Government will not be credited toward
the forty-hour requirement.

## H.16 Marketing Efforts

The contractor is responsible for ongoing marketing efforts during the
life of this contract as specified below. This will commence not later
than 30 calendar days after contract award, subject to the following:

All marketing brochures shall conform to the requirements of the GSAR
552.203-70 and be approved by the PCO prior to issuance

Contractors shall not assist prospective client agencies in the
development of future requirements or provide preliminary estimates,
except as provided for in an existing task order

Contractors shall not charge marketing costs as a direct cost item

Approval for marketing by the contractor does not obligate GSA to
undertake, under this contract, any potential work identified

**H.16.1 Marketing Calls**

The contractor shall prepare and give formal presentations to
prospective GSA clients on the contract when requested by the
Government. These presentations will be consistent with materials
previously reviewed and approved for use by GSA.

The contractor shall also conduct marketing calls, and provide informal
program and contract briefings. Notification of and coordination for
these calls is described in paragraph G.1.5.1.

**H.16.2 Marketing Materials**

The contractor shall provide marketing materials which will enhance
program and service visibility. The types of marketing materials
provided shall be at the discretion of the contractor and may include
the following brochures, pamphlets, visual aids, newsletters, technology
updates, white papers, news releases, training tools and seminars, work
tools and materials such as quick reference estimating/measuring tools,
folders, pens, mouse pads, rolodex cards, and literature. The contractor
shall provide sample marketing materials prior to distribution. GSA will
have five working days to review and approve materials.

**H.16.3 Trade Shows and Exhibitions**

The contractor shall participate in at least two trade shows/exhibitions
per contract year (see section G.1.5.2).

## H.17 Technical Refreshment

After contract award, the Government may, pursuant to the FAR Clause
52.243-1, Changes - Fixed Price, Alternate II or FAR Clause 52.243-3,
Changes - Time and Materials or Labor Hours, order changes within the
scope of the contract. These changes may be required to improve
performance, or react to changes in technology.

## H.18 Limitation of Warranty for Government Furnished Software

In lieu of any other warranty expressed or implied herein, the
Government warrants that any programming aids and software packages
supplied for contractor use as Government-furnished property shall be
suitable for their intended use on the system(s) for which designed. In
the case of programming aids and software packages acquired by the
Government from a commercial source, such warranty is limited to that
set forth in the contractual document covering the product(s). Should
Government-furnished programming aids or software packages not be
suitable for their intended use on the system(s) for which designed,
except where such property is furnished \"as is,\" the contractor shall
notify the ITM and supply documentation regarding any defects and their
effect on progress under this contract. The CO will consider equitably
adjusting the delivery performance dates or task order price, or both,
and any other contractual provision affected by the Government-furnished
property in accordance with the procedures provided for in the clause of
this contract entitled \"Changes\".

## H.19 Hold Harmless and Indemnification Agreement

The contractor shall save and hold harmless and indemnify the Government
against any and all liability, claims, and costs of whatever kind and
nature for injury to or death of any person or persons, and for loss,
destruction, or damage to any property (including electronic storage
areas), occurring in connection with or in any way incident to or
arising out of the occupancy, use, service, operations, or performance
of work under the terms of this contract, resulting in whole or in part
from the willful, negligent, or careless acts or omissions of the
contractor, its subcontractors, or any employee, agent or representative
of the contractor or its subcontractors.

## H.20 Contractors Commitments, Warranties, and Representations

Any written commitments by the contractor within the scope of this
contract shall be binding and shall render the contractor liable for
damage to the Government under the terms of this contract. A written
commitment by the contractor shall be limited to the proposal submitted
by the contractor and to specific written modifications, further defined
as including:

Any warranty or representation made by the contractor in a proposal as
to software, systems performance, and other physical design or
functioning characteristics of a component or system.

Warranties or representations made by the contractor concerning the
characteristics of items, made in any literature, descriptions or
specifications accompanying or referred to in a proposal.

Written modification, affirmation, or representation as to the above
which is made by the contractor in or during the course of negotiations,
whether or not incorporated formally into the proposal.

## H.21 On-call Service

Reimbursement will be provided for work performed at the request of the
government in accordance with the statement of work. The government will
not pay for people on call - only those that are called to work.

Contract employees on on-call status shall have a qualified backup in
the event they are unable to respond to a call.

Requests for on-call services may be made orally by the Government to
the contractor\'s management, but shall be documented in written form
within five working days.

When required to report to the work site outside of the employee\'s
normal work hours, the contractor shall be paid, as a minimum, for two
hours of service at the fixed hourly rates established in the contract.
The two hours minimum includes travel time. Travel expenses will be paid
by the Government in accordance with the local travel terms and
conditions of this contract.

## H.22 Wage Determination

In accordance with Title 29, of the Code of Federal Regulations, Labor
Standards for Federal Service Contracts, GSA considers the Service
Contract Act (SCA) to apply to this contract.

The contractor is put on notice that regardless of the rate proposed for
billing purposes and payment purposes, the contractor is required by the
Department of Labor during contract performance to pay non-exempt
employees at least the applicable wage determination rate for the
specific area(s), if a specific wage determination(s) exist. If none
exists, the contractor must pay the non-exempt employees at least the
salary portion of the applicable rate shown in Section B.

## H.23 Required Insurance

The contractor shall procure and maintain the following minimum
insurance during the period of performance of this contract:

Workmen\'s Compensation and Employer\'s Liability Insurance. Compliance
with applicable workmen\'s compensation and occupational disease
statutes is required under this contract.

General Liability Insurance in the minimum amount of \$500,000 per
occurrence

Automobile Liability Insurance in the minimum amount of \$200,000 per
person and \$500,000 per occurrence for bodily injury and \$20,000 per
occurrence for property damage. Prior to the commencement of work
hereunder, the contractor shall furnish to the Contracting Officer a
certificate or written statement of the above required insurance. The
policies evidencing required insurance shall contain an endorsement to
the effect that any cancellation or any material change adversely
affecting the interests of the Government shall not be effective (1) for
such period as the laws of the State in which this contact is to be
performed prescribe, or (2) until thirty (30) days after the insurer or
the contractor gives written notice to the Contracting Officer,
whichever period is longer.

The contractor agrees to insert the substance of this clause, including
this paragraph, in subcontracts under this contract that require work on
a Government installation. The subcontractor(s) will be obligated by the
prime contractor to provide and maintain the insurance required by the
virtue of this contract. At least five (5) days before entry of each
such subcontractor\'s personnel on a Government installation, the
contractor shall furnish (or ensure that there has been furnished) to
the CO, a current certificate of insurance, meeting the requirements of
the above paragraphs.

## H.24 Administrative Improvements

It is the intention of FTS to constantly strive to work with the
Contractor to introduce administrative improvements that would be
advantageous to the Government and the Contractor. The Contractor agrees
to negotiate, in good faith, with the Government to implement any
suggested administrative improvements that are determined to be in the
best interests of both parties. For example, currently, FTS is
investigating the feasibility of improving payments through a \"prime
pay\" process. Conceptually, under the \"prime pay\" process, the
Contractor would be authorized to access the Information Technology Fund
to withdraw monthly invoice amounts. In return for the faster access to
payments, the Contractor would provide the Government with a negotiated
prompt payment discount, provided that such discount rate shall not be
less than the Treasury Department.

## H.25 Observance of Legal Holidays and Excused Absence

The Government hereby provides NOTICE and Contractor herby acknowledges
RECEIPT that Government personnel observe the listed days as holidays:

New Year's Day

Martin Luther King's Birthday

President's Birthday

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran's Day

Thanksgiving Day

Christmas

In addition to the days designated as holidays, the Government observes
the following days:

-Any other day designated by Federal Statute

-Any day designated by Executive Order.

-Any other day designated by the President's Proclamation

Contractor personnel shall work in accordance with the Contractor's
designated holiday schedule unless otherwise stated specifically in the
task order.

It is understood and agreed between the Government and the Contractor
that observance of such days by Government personnel shall not otherwise
be a reason for an entitlement to compensation as set forth in Contract
Section G.3.2

If the Government personnel are furloughed, the Contr4actor shall
contact the Contracting Officer or the COTR to receive direction. It is
the Government's decision as to whether the contract price/cost will be
affected. Generally the following situations apply:

Contractor personnel that are able to continue contract performance
(either on-site or at a site other than their normal work station,)
shall continue to work and the contract price shall not be reduced or
increased.

Contractor personnel that are not able to continue contract performance
(e.g., support function) may be asked to cease their work effort.

Nothing in this clause abrogates the rights and responsibilities of the
parties relating to "stop work" provisions as cited in other section of
this contract.

## H.26 Other Direct Costs

The Government may require the Contractor to purchase hardware,
software, firmware, related supplies and other direct costs (ODCs) that
are integral and necessary for the IT being acquired under the order.
Such requirements will be identified at the time an order is issued or
may be identified during the course of and order, by the Government or
the Contractor.

ODCs, for material necessary for performance of this contract, shall be
specified in individual orders and shall be reimbursed in accordance
with the billing and payment clauses of this contract. The Task Order
(TO) Contracting Officer will establish the maximum allowable amount of
ODCs for each task order requirement placed under the contract and
determine the fair and reasonableness of the proposed price/prices.

## H.27 Agency-Specific Clauses

Provisions and clauses that supplement the FAR, which are prescribed and
included in authorized agency acquisition regulations and issued within
an agency to satisfy the specific needs of the agency as a whole may be
added at the task order level so long as they are not inconsistent with
the terms of this contract and do not exceed its scope.

## H.28 Direct Order Direct Bill (DODB) Task Order/Modification Notification

All Direct Order Direct Bill Task Orders and Modifications will be
furnished to the Contracting Officer at the GWAC center in soft copy to
<ANSWER@gsa.gov> no later than ten (10) days after Task
Order/Modification award.

## H.29 Contracting Officer's Technical Representative (COTR) Notification Requirements

To facilitate annual Past Performance surveys conducted by the
Government, the Contractor is required to send a complete listing of
COTRs on all active and closed out task orders for the reporting period
1 July -- 30 June of the corresponding year. The report shall be
submitted to the Contracting Officer in GSA approved electronic
spreadsheet format (currently Excel 7.0 or higher) and will include:
COTR name and contact information (organization, phone number, and email
address), task order number, project title, and performance period. The
report shall be submitted not later than 30 July of the corresponding
year.

# SECTION I

**CONTRACT CLAUSES**

## I.1 52.252-2 Clauses Incorporated by Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the
same force and effect as if they were given in full text. Upon request,
the CO will make their full text available. Also, the full text of a
clause may be accessed electronically at this address:

http://www.arnet.gov/far

FAR (48 CFR Chapter 1) Clauses Incorporated by Reference

+-----------+---+---------------------------------------------+---+---+---+-----------+
| **CLAUSE  |   | **TITLE**                                   |   |   |   | **DATE**  |
| NO.**     |   |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
|           |   |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.202-1  |   | DEFINITIONS                                 |   |   |   | DEC 2001  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.203-3  |   | GRATUITIES                                  |   |   |   | APR 1984  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.203-5  |   | COVENANT AGAINST CONTINGENT FEES            |   |   |   | APR 1984  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.203-6  |   | RESTRICTIONS ON SUBCONTRACTOR SALES TO THE  |   |   |   | JUL 1995  |
|           |   | GOVT                                        |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.203-7  |   | ANTI-KICKBACK PROCEDURES                    |   |   |   | JUL 1995  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.203-8  |   | CANCELLATION, RESCISSION, AND RECOVERY OF   |   |   |   | JAN 1997  |
|           |   | FUNDS FOR ILLEGAL OR IMPROPER ACTIVITY      |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.203-10 |   | PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR      |   |   |   | JAN 1997  |
|           |   | IMPROPER ACTIVITY                           |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.203-12 |   | LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN |   |   |   | JUN 1997  |
|           |   | FEDERAL TRANSACTIONS                        |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.204-2  |   | SECURITY REQUIREMENTS                       |   |   |   | AUG 1996  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.204-7  |   | CENTRAL CONTRACTOR REGISTRATION             |   |   |   | OCT 2003  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.209-6  |   | PROTECTING THE GOVERNMENTS INTEREST WHEN    |   |   |   | JUL 1995  |
|           |   | SUBCONTRACTING WITH CONTRACTORS DEBARRED,   |   |   |   |           |
|           |   | SUSPENDED, OR PROPOSED FOR DEBARMENT        |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-2  |   | AUDIT AND RECORDS ---NEGOTIATION            |   |   |   | JUN 1999  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-8  |   | ORDER OF PRECEDENCE -- UNIFORM CONTRACT     |   |   |   | OCT 1997  |
|           |   | FORMAT                                      |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-10 |   | PRICE REDUCTION FOR DEFECTIVE COST OR       |   |   |   | OCT 1997  |
|           |   | PRICING DATA                                |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-11 |   | PRICE REDUCTION FOR DEFECTIVE COST OR       |   |   |   | OCT 1997  |
|           |   | PRICING DATA -- MODIFICATIONS               |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-12 |   | SUBCONTRACTOR COST OR PRICING DATA          |   |   |   | OCT 1997  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-13 |   | SUBCONTRACTOR COST OR PRICING DATA --       |   |   |   | OCT 1997  |
|           |   | MODIFICATIONS                               |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-14 |   | INTEGRITY OF UNIT PRICES                    |   |   |   | OCT 1997  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-15 | P |                                             |   | D |   |           |
|           | E |                                             |   | E |   |           |
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|           | S |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.215-18 | R |                                             |   | O |   |           |
|           | E |                                             |   | C |   |           |
|           | V |                                             |   | T |   |           |
|           | E |                                             |   | 1 |   |           |
|           | R |                                             |   | 9 |   |           |
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|           | I |                                             |   | 7 |   |           |
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|           | B |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | F |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | ( |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | B |                                             |   |   |   |           |
|           | ) |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | H |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | H |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
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|           | N |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.216-4  | E |                                             |   | J |   |           |
|           | C |                                             |   | A |   |           |
|           | O |                                             |   | N |   |           |
|           | N |                                             |   | 1 |   |           |
|           | O |                                             |   | 9 |   |           |
|           | M |                                             |   | 9 |   |           |
|           | I |                                             |   | 7 |   |           |
|           | C |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | J |                                             |   |   |   |           |
|           | U |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | M |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           | L |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | B |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
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|           | A |                                             |   |   |   |           |
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|           | I |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | L |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.216-5  | P |                                             |   | O |   |           |
|           | R |                                             |   | C |   |           |
|           | I |                                             |   | T |   |           |
|           | C |                                             |   | 1 |   |           |
|           | E |                                             |   | 9 |   |           |
|           | R |                                             |   | 9 |   |           |
|           | E |                                             |   | 7 |   |           |
|           | D |                                             |   |   |   |           |
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|           | - |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.219-8  | U |                                             |   | O |   |           |
|           | T |                                             |   | C |   |           |
|           | I |                                             |   | T |   |           |
|           | L |                                             |   | 2 |   |           |
|           | I |                                             |   | 0 |   |           |
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|           | S |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.219-9  | S |                                             |   | J |   |           |
|           | M |                                             |   | A |   |           |
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|           | L |                                             |   | 2 |   |           |
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|           | A |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.219-11 | S |                                             |   | F |   |           |
|           | P |                                             |   | E |   |           |
|           | E |                                             |   | B |   |           |
|           | C |                                             |   | 1 |   |           |
|           | I |                                             |   | 9 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.219-12 | S |                                             |   | F |   |           |
|           | P |                                             |   | E |   |           |
|           | E |                                             |   | B |   |           |
|           | C |                                             |   | 1 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.219-16 | L |                                             |   | J |   |           |
|           | I |                                             |   | A |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.219-17 | S |                                             |   | D |   |           |
|           | E |                                             |   | E |   |           |
|           | C |                                             |   | C |   |           |
|           | T |                                             |   | 1 |   |           |
|           | I |                                             |   | 9 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-1  | N |                                             |   | F |   |           |
|           | O |                                             |   | E |   |           |
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|           | I |                                             |   | 1 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-3  | C |                                             |   | A |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-26 | E |                                             |   | A |   |           |
|           | Q |                                             |   | P |   |           |
|           | U |                                             |   | R |   |           |
|           | A |                                             |   | 2 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-28 | \ |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-35 | E |                                             |   | D |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-36 | A |                                             |   | J |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-37 | E |                                             |   | D |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.222-42 | S |                                             |   | M |   |           |
|           | T |                                             |   | A |   |           |
|           | A |                                             |   | Y |   |           |
|           | T |                                             |   | 1 |   |           |
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|           | E |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.223-2  | \ |                                             |   |   |   |           |
|           | [ |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
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|           | ] |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.223-6  | D |                                             |   | M |   |           |
|           | R |                                             |   | A |   |           |
|           | U |                                             |   | Y |   |           |
|           | G |                                             |   | 2 |   |           |
|           | - |                                             |   | 0 |   |           |
|           | F |                                             |   | 0 |   |           |
|           | R |                                             |   | 1 |   |           |
|           | E |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.224-1  | P |                                             |   | A |   |           |
|           | R |                                             |   | P |   |           |
|           | I |                                             |   | R |   |           |
|           | V |                                             |   | 1 |   |           |
|           | A |                                             |   | 9 |   |           |
|           | C |                                             |   | 8 |   |           |
|           | Y |                                             |   | 4 |   |           |
|           | A |                                             |   |   |   |           |
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|           | T |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.224-2  | P |                                             |   | A |   |           |
|           | R |                                             |   | P |   |           |
|           | I |                                             |   | R |   |           |
|           | V |                                             |   | 1 |   |           |
|           | A |                                             |   | 9 |   |           |
|           | C |                                             |   | 8 |   |           |
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|           | A |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.225-1  | B |                                             |   | M |   |           |
|           | U |                                             |   | A |   |           |
|           | Y |                                             |   | Y |   |           |
|           | A |                                             |   | 2 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.226-1  | U |                                             |   | J |   |           |
|           | T |                                             |   | U |   |           |
|           | I |                                             |   | N |   |           |
|           | L |                                             |   | 2 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.227-1  | A |                                             |   | J |   |           |
|           | U |                                             |   | U |   |           |
|           | T |                                             |   | L |   |           |
|           | H |                                             |   | 1 |   |           |
|           | O |                                             |   | 9 |   |           |
|           | R |                                             |   | 9 |   |           |
|           | I |                                             |   | 5 |   |           |
|           | Z |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.227-2  | N |                                             |   | A |   |           |
|           | O |                                             |   | U |   |           |
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|           | I |                                             |   | 1 |   |           |
|           | C |                                             |   | 9 |   |           |
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|           | N |                                             |   |   |   |           |
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|           | M |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.227-3  | P |                                             |   | A |   |           |
|           | A |                                             |   | P |   |           |
|           | T |                                             |   | R |   |           |
|           | E |                                             |   | 1 |   |           |
|           | N |                                             |   | 9 |   |           |
|           | T |                                             |   | 8 |   |           |
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|           | Y |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.227-14 | R |                                             |   | J |   |           |
|           | I |                                             |   | U |   |           |
|           | G |                                             |   | N |   |           |
|           | H |                                             |   | 1 |   |           |
|           | T |                                             |   | 9 |   |           |
|           | S |                                             |   | 8 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.227-19 | C |                                             |   | J |   |           |
|           | O |                                             |   | U |   |           |
|           | M |                                             |   | N |   |           |
|           | M |                                             |   | 1 |   |           |
|           | E |                                             |   | 9 |   |           |
|           | R |                                             |   | 8 |   |           |
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|           | I |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52-227-21 | T |                                             |   | J |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.228-3  | W |                                             |   | A |   |           |
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|           | K |                                             |   | 1 |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.228-5  | I |                                             |   | J |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.229-5  | \ |                                             | A |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.229-6  | T |                                             | J |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.229-7  | T |                                             | J |   |   |           |
|           | A |                                             | A |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-1  | P |                                             | A |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-7  |   | PAYMENTS UNDER TIME-AND-MATERIALS AND       |   |   | # |           |
|           |   | LABOR-HOUR CONTRACTS                        |   |   | # |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-8  | D |                                             | F |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-11 | E |                                             | A |   |   |           |
|           | X |                                             | P |   |   |           |
|           | T |                                             | R |   |   |           |
|           | R |                                             | 1 |   |   |           |
|           | A |                                             | 9 |   |   |           |
|           | S |                                             | 8 |   |   |           |
|           |   |                                             | 4 |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-17 | I |                                             | J |   |   |           |
|           | N |                                             | U |   |   |           |
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|           | R |                                             | 9 |   |   |           |
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|           | S |                                             | 6 |   |   |           |
|           | T |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-19 | A |                                             | A |   |   |           |
|           | V |                                             | P |   |   |           |
|           | A |                                             | R |   |   |           |
|           | I |                                             | 1 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-23 | A |                                             | J |   |   |           |
|           | S |                                             | A |   |   |           |
|           | S |                                             | N |   |   |           |
|           | I |                                             | 1 |   |   |           |
|           | G |                                             | 9 |   |   |           |
|           | N |                                             | 8 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-25 | P |                                             | F |   |   |           |
|           | R |                                             | E |   |   |           |
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|           | M |                                             | 2 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
|           |   |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.232-33 | P |                                             | O |   |   |           |
|           | A |                                             | C |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.233-1  | D |                                             | J |   |   |           |
|           | I |                                             | U |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.233-3  | P |                                             | A |   |   |           |
|           | R |                                             | U |   |   |           |
|           | O |                                             | G |   |   |           |
|           | T |                                             | 1 |   |   |           |
|           | E |                                             | 9 |   |   |           |
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|           | T |                                             | 6 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.237-2  | P |                                             | A |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.242-13 | B |                                             | J |   |   |           |
|           | A |                                             | U |   |   |           |
|           | N |                                             | L |   |   |           |
|           | K |                                             | 1 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.243-1  | C |                                             | A |   |   |           |
|           | H |                                             | U |   |   |           |
|           | A |                                             | G |   |   |           |
|           | N |                                             | 1 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.243-3  | C |                                             | S |   |   |           |
|           | H |                                             | E |   |   |           |
|           | A |                                             | P |   |   |           |
|           | N |                                             | T |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.244-1  | \ |                                             |   |   |   |           |
|           | [ |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.244-3  | \ |                                             |   |   |   |           |
|           | [ |                                             |   |   |   |           |
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|           | ] |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.244-2  |   | SUBCONTRACTS                                |   |   |   | AUG 1998  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.244-5  | C |                                             | D |   |   |           |
|           | O |                                             | E |   |   |           |
|           | M |                                             | C |   |   |           |
|           | P |                                             | 1 |   |   |           |
|           | E |                                             | 9 |   |   |           |
|           | T |                                             | 9 |   |   |           |
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|           | T |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.244-6  | S |                                             | A |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.245-1  | P |                                             | A |   |   |           |
|           | R |                                             | P |   |   |           |
|           | O |                                             | R |   |   |           |
|           | P |                                             | 1 |   |   |           |
|           | E |                                             | 9 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.245-2  | G |                                             | D |   |   |           |
|           | O |                                             | E |   |   |           |
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|           | E |                                             | 1 |   |   |           |
|           | R |                                             | 9 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.245-5  | G |                                             | J |   |   |           |
|           | O |                                             | A |   |   |           |
|           | V |                                             | N |   |   |           |
|           | E |                                             | 1 |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.245-19 | G |                                             | A |   |   |           |
|           | O |                                             | P |   |   |           |
|           | V |                                             | R |   |   |           |
|           | E |                                             | 1 |   |   |           |
|           | R |                                             | 9 |   |   |           |
|           | N |                                             | 8 |   |   |           |
|           | M |                                             | 4 |   |   |           |
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|           | F |                                             |   |   |   |           |
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|           | N |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | H |                                             |   |   |   |           |
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+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.246-7  | # |                                             | A |   |   |           |
|           | # |                                             | U |   |   |           |
|           | # |                                             | G |   |   |           |
|           | # |                                             | 1 |   |   |           |
|           | # |                                             | 9 |   |   |           |
|           |   |                                             | 9 |   |   |           |
|           | I |                                             | 6 |   |   |           |
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|           |   |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | V |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | L |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | M |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           |   |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           |   |                                             |   |   |   |           |
|           | F |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | X |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.248-1  |   | VALUE ENGINEERING                           |   |   |   | FEB 2000  |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.249-2  | T |                                             | S |   |   |           |
|           | E |                                             | E |   |   |           |
|           | R |                                             | P |   |   |           |
|           | M |                                             | 1 |   |   |           |
|           | I |                                             | 9 |   |   |           |
|           | N |                                             | 9 |   |   |           |
|           | A |                                             | 6 |   |   |           |
|           | T |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | F |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | V |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | F |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | H |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | G |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | V |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | M |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | ( |                                             |   |   |   |           |
|           | F |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | X |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | ) |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.249-6  | T |                                             | S |   |   |           |
|           | E |                                             | E |   |   |           |
|           | R |                                             | P |   |   |           |
|           | M |                                             | 1 |   |   |           |
|           | I |                                             | 9 |   |   |           |
|           | N |                                             | 9 |   |   |           |
|           | A |                                             | 6 |   |   |           |
|           | T |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | ( |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | M |                                             |   |   |   |           |
|           | B |                                             |   |   |   |           |
|           | U |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | M |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | ) |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.249-8  | D |                                             | A |   |   |           |
|           | E |                                             | P |   |   |           |
|           | F |                                             | R |   |   |           |
|           | A |                                             | 1 |   |   |           |
|           | U |                                             | 9 |   |   |           |
|           | L |                                             | 8 |   |   |           |
|           | T |                                             | 4 |   |   |           |
|           | ( |                                             |   |   |   |           |
|           | F |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | X |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | - |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | U |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | L |                                             |   |   |   |           |
|           | Y |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | V |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | ) |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.249-14 | E |                                             | A |   |   |           |
|           | X |                                             | P |   |   |           |
|           | C |                                             | R |   |   |           |
|           | U |                                             | 1 |   |   |           |
|           | S |                                             | 9 |   |   |           |
|           | A |                                             | 8 |   |   |           |
|           | B |                                             | 4 |   |   |           |
|           | L |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | L |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | Y |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 52.253-1  | C |                                             | J |   |   |           |
|           | O |                                             | A |   |   |           |
|           | M |                                             | N |   |   |           |
|           | P |                                             | 1 |   |   |           |
|           | U |                                             | 9 |   |   |           |
|           | T |                                             | 9 |   |   |           |
|           | E |                                             | 1 |   |   |           |
|           | R |                                             |   |   |   |           |
|           | G |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | D |                                             |   |   |   |           |
|           | F |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | R |                                             |   |   |   |           |
|           | M |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+
| 5         | W |                                             | S |   |   |           |
| 52.228-70 | O |                                             | E |   |   |           |
|           | R |                                             | P |   |   |           |
|           | K |                                             | 1 |   |   |           |
|           | E |                                             | 9 |   |   |           |
|           | R |                                             | 9 |   |   |           |
|           | S |                                             | 9 |   |   |           |
|           | ' |                                             |   |   |   |           |
|           | C |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | M |                                             |   |   |   |           |
|           | P |                                             |   |   |   |           |
|           | E |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | T |                                             |   |   |   |           |
|           | I |                                             |   |   |   |           |
|           | O |                                             |   |   |   |           |
|           | N |                                             |   |   |   |           |
|           | L |                                             |   |   |   |           |
|           | A |                                             |   |   |   |           |
|           | W |                                             |   |   |   |           |
|           | S |                                             |   |   |   |           |
+-----------+---+---------------------------------------------+---+---+---+-----------+

## I.2 Notice of Hybrid Contract Type

This contract is a hybrid of fixed price (FP) and
time-and-materials/labor hours (T&M) contract types. Some or all of the
clauses listed below have been incorporated by reference above. Please
be aware that this contract contains FP line items as well as T&M line
items. Therefore not all of the clauses contained in this contract apply
to a specific line item. The list below identifies which clauses are
applicable solely to fixed-price and/or time-and-materials contract
types:

-   PAYMENTS

FP: 52.232-1, 52.232-8, 52.232-11

T&M: 52.232-7

-   CHANGES

FP: 52.243-1

T&M: 52.243-3

-   SUBCONTRACTING

FP: RESERVED

> T&M: RESERVED

-   GOVERNMENT PROPERTY

FP: 52.245-2

T&M: 52.245-5

-   TERMINATION/DEFAULT

FP: 52.249-2, 52.249-8,

T&M: 52.249-6 (A1t IV), 52.249-l4

## I.3 52.216-16 Incentive Price Revision\--Firm Target. (Oct 1997) 

\(a\) *General*. The supplies or services identified in the Schedule as
Items \_\_\_\_\_\_\_ \[*Contracting Officer insert Schedule line item
numbers*\] are subject to price revision in accordance with this clause;
provided, that in no event shall the total final price of these items
exceed the ceiling price of \_\_\_\_\_\_\_ dollars (\$ \_\_\_\_). Any
supplies or services that are to be (1) ordered separately under, or
otherwise added to, this contract and (2) subject to price revision in
accordance with the terms of this clause shall be identified as such in
a modification to this contract.

\(b\) *Definition*. \"Costs,\" as used in this clause, means allowable
costs in accordance with Part 31 of the Federal Acquisition Regulation
(FAR) in effect on the date of this contract.

\(c\) *Data submission*.

> \(1\) Within \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ \[*Contracting
> Officer insert number of days*\] days after the end of the month in
> which the Contractor has delivered the last unit of supplies and
> completed the services specified by item number in paragraph (a) of
> this clause, the Contractor shall submit in the format of Table 15-2,
> FAR 15.408, or in any other form on which the parties agree\--
>
> \(i\) A detailed statement of all costs incurred up to the end of that
> month in performing all work under the items;
>
> \(ii\) An estimate of costs of further performance, if any, that may
> be necessary to complete performance of all work under the items;
>
> \(iii\) A list of all residual inventory and an estimate of its value;
> and
>
> \(iv\) Any other relevant data that the Contracting Officer may
> reasonably require.
>
> \(2\) If the Contractor fails to submit the data required by
> subparagraph (c)(1) of this clause within the time specified and it is
> later determined that the Government has overpaid the Contractor, the
> Contractor shall repay the excess to the Government immediately.
> Unless repaid within 30 days after the end of the data submittal
> period, the amount of the excess shall bear interest, computed from
> the date the data were due to the date of repayment, at the rate
> established in accordance with the Interest clause.

\(d\) *Price revision*. Upon the Contracting Officer\'s receipt of the
data required by paragraph (c) of this clause, the Contracting Officer
and the Contractor shall promptly establish the total final price of the
items specified in (a) of this clause by applying to final negotiated
cost an adjustment for profit or loss, as follows:

> \(1\) On the basis of the information required by paragraph (c) of
> this clause, together with any other pertinent information, the
> parties shall negotiate the total final cost incurred or to be
> incurred for supplies delivered (or services performed) and accepted
> by the Government and which are subject to price revision under this
> clause.
>
> \(2\) The total final price shall be established by applying to the
> total final negotiated cost an adjustment for profit or loss, as
> follows:
>
> \(i\) If the total final negotiated cost is equal to the total target
> cost, the adjustment is the total target profit.
>
> \(ii\) If the total final negotiated cost is greater than the total
> target cost, the adjustment is the total target profit, less
> \_\_\_\_\_\_ \[*Contracting Officer insert percent*\] percent of the
> amount by which the total final negotiated cost exceeds the total
> target cost.
>
> \(iii\) If the final negotiated cost is less than the total target
> cost, the adjustment is the total target profit plus \_\_\_\_\_
> \[*Contracting Officer insert percent*\] percent of the amount by
> which the total final negotiated cost is less than the total target
> cost.

\(e\) *Contract modification*. The total final price of the items
specified in paragraph (a) of this clause shall be evidenced by a
modification to this contract, signed by the Contractor and the
Contracting Officer. This price shall not be subject to revision,
notwithstanding any changes in the cost of performing the contract,
except to the extent that\--

> \(1\) The parties may agree in writing, before the determination of
> total final price, to exclude specific elements of cost from this
> price and to a procedure for subsequent disposition of those elements;
> and
>
> \(2\) Adjustments or credits are explicitly permitted or required by
> this or any other clause in this contract.

\(f\) *Adjusting billing prices*.

> \(1\) Pending execution of the contract modification (see paragraph
> (e) of this clause), the Contractor shall submit invoices or vouchers
> in accordance with billing prices as provided in this paragraph. The
> billing prices shall be the target prices shown in this contract.
>
> \(2\) If at any time it appears from information provided by the
> contractor under subparagraph (g)(2) of this clause that the
> then-current billing prices will be substantially greater than the
> estimated final prices, the parties shall negotiate a reduction in the
> billing prices. Similarly, the parties may negotiate an increase in
> billing prices by any or all of the difference between the target
> prices and the ceiling price, upon the Contractor\'s submission of
> factual data showing that final cost under this contract will be
> substantially greater than the target cost.
>
> \(3\) Any billing price adjustment shall be reflected in a contract
> modification and shall not affect the determination of the total final
> price under paragraph (d) of this clause. After the contract
> modification establishing the total final price is executed, the total
> amount paid or to be paid on all invoices or vouchers shall be
> adjusted to reflect the total final price, and any resulting
> additional payments, refunds, or credits shall be made promptly.

\(g\) *Quarterly limitation on payments statement*. This paragraph (g)
shall apply until final price revision under this contract has been
completed.

> \(1\) Within 45 days after the end of each quarter of the
> Contractor\'s fiscal year in which a delivery is first made (or
> services are first performed) and accepted by the Government under
> this contract, and for each quarter thereafter, the Contractor shall
> submit to the contract administration office (with a copy to the
> contracting office and the cognizant contract auditor) a statement,
> cumulative from the beginning of the contract, showing\--
>
> \(i\) The total contract price of all supplies delivered (or services
> performed) and accepted by the Government and for which final prices
> have been established;
>
> \(ii\) The total costs (estimated to the extent necessary) reasonably
> incurred for, and properly allocable solely to, the supplies delivered
> (or services performed) and accepted by the Government and for which
> final prices have not been established;
>
> \(iii\) The portion of the total target profit (used in establishing
> the initial contract price or agreed to for the purpose of this
> paragraph (g)) that is in direct proportion to the supplies delivered
> (or services performed) and accepted by the Government and for which
> final prices have not been established\--increased or decreased in
> accordance with subparagraph (d)(2) of this clause, when the amount
> stated under subdivision (g)(1)(ii) of this clause differs from the
> aggregate target costs of the supplies or services; and
>
> \(iv\) The total amount of all invoices or vouchers for supplies
> delivered (or services performed) and accepted by the Government
> (including amounts applied or to be applied to liquidate progress
> payments).
>
> \(2\) Notwithstanding any provision of this contract authorizing
> greater payments, if on any quarterly statement the amount under
> subdivision (g)(1)(iv) of this clause exceeds the sum due the
> Contractor, as computed in accordance with subdivisions (g)(1)(i),
> (ii), and (iii) of this clause, the Contractor shall immediately
> refund or credit to the Government the amount of this excess. The
> Contractor may, when appropriate, reduce this refund or credit by the
> amount of any applicable tax credits due the Contractor under 26
> U.S.C. 1481 and by the amount of previous refunds or credits effected
> under this clause. If any portion of the excess has been applied to
> the liquidation of progress payments, then that portion may, instead
> of being refunded, be added to the unliquidated progress payment
> account consistent with the Progress Payments clause. The Contractor
> shall provide complete details to support any claimed reductions in
> refunds.
>
> \(3\) If the Contractor fails to submit the quarterly statement within
> 45 days after the end of each quarter and it is later determined that
> the Government has overpaid the Contractor, the Contractor shall repay
> the excess to the Government immediately. Unless repaid within 30 days
> after the end of the statement submittal period, the amount of the
> excess shall bear interest, computed from the date the quarterly
> statement was due to the date of repayment, at the rate established in
> accordance with the Interest clause.

\(h\) *Subcontracts*. No subcontract placed under this contract may
provide for payment on a cost-plus-a-percentage-of-cost basis.

\(i\) *Disagreements*. If the Contractor and the Contracting Officer
fail to agree upon the total final price within 60 days (or within such
other period as the Contracting Officer may specify) after the date on
which the data required by paragraph (c) of this clause are to be
submitted, the Contracting Officer shall promptly issue a decision in
accordance with the Disputes clause.

\(j\) *Termination*. If this contract is terminated before the total
final price is established, prices of supplies or services subject to
price revision shall be established in accordance with this clause for
(1) completed supplies and services accepted by the Government and (2)
those supplies and services not terminated under a partial termination.
All other elements of the termination shall be resolved in accordance
with other applicable clauses of this contract.

\(k\) *Equitable adjustment under other clauses*. If an equitable
adjustment in the contract price is made under any other clause of this
contract before the total final price is established, the adjustment
shall be made in the total target cost and may be made in the maximum
dollar limit on the total final price, the total target profit, or both.
If the adjustment is made after the total final price is established,
only the total final price shall be adjusted.

\(l\) *Exclusion from target price and total final price*. If any clause
of this contract provides that the contract price does not or will not
include an amount for a specific purpose, then neither any target price
nor the total final price includes or will include any amount for that
purpose.

\(m\) *Separate reimbursement*. If any clause of this contract expressly
provides that the cost of performance of an obligation shall be at
Government expense, that expense shall not be included in any target
price or in the total final price, but shall be reimbursed separately.

\(n\) *Taxes*. As used in the Federal, State, and Local Taxes clause or
in any other clause that provides for certain taxes or duties to be
included in, or excluded from, the contract price, the term \"contract
price\'\' includes the total target price or, if it has been
established, the total final price. When any of these clauses requires
that the contract price be increased or decreased as a result of changes
in the obligation of the Contractor to pay or bear the burden of certain
taxes or duties, the increase or decrease shall be made in the total
target price or, if it has been established, in the total final price,
so that it will not affect the Contractor\'s profit or loss on this
contract.

(End of clause)

*Alternate I (Apr 1984)*. As prescribed in 16.406(a), add the following
paragraph (o) to the basic clause:

\(o\) *Provisioning and options*. Parts, other supplies, or services
that are to be furnished under this contract on the basis of a
provisioning document or Government option shall be subject to price
revision in accordance with this clause. Any prices established for
these parts, other supplies, or services under a provisioning document
or Government option shall be treated as target prices. Target cost and
profit covering these parts, other supplies, or services may be
established separately, in the aggregate, or in any combination, as the
parties may agree.

## I.4 52.216-17 Incentive Price Revision\--Successive Targets. (Oct 1997) 

\(a\) *General*. The supplies or services identified in the Schedule as
Items \_\_\_\_\_\_\_\_\_ \[*Contracting Officer insert line item
numbers*\] are subject to price revision in accordance with this clause;
provided, that in no event shall the total final price of these items
exceed the ceiling price of \_\_\_\_\_\_\_\_ dollars (\$
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_). The prices of these items shown
in the Schedule are the initial target prices, which include an initial
target profit of \_\_\_\_\_\_\_\_\_\_\_ \[*Contracting Officer insert
percent*\] percent of the initial target cost. Any supplies or services
that are to be\--

> \(1\) Ordered separately under, or otherwise added to, this contract;
> and
>
> \(2\) Subject to price revision in accordance with this clause shall
> be identified as such in a modification to this contract.

\(b\) *Definition*. \"Costs,\" as used in this clause, means allowable
costs in accordance with Part 31 of the Federal Acquisition Regulation
(FAR) in effect on the date of this contract.

\(c\) *Submitting data for establishing the firm fixed price or a final
profit adjustment formula*.

> \(1\) Within \_\_\_\_\_\_\_\_\_\_\_ \[*Contracting Officer insert
> number of days*\] days after the end of the month in which the
> Contractor has completed \_\_\_\_\_\_\_\_\_\_\_ (see Note 1), the
> Contractor shall submit the following data:
>
> \(i\) A proposed firm fixed price or total firm target price for
> supplies delivered and to be delivered and services performed and to
> be performed.
>
> \(ii\) A detailed statement of all costs incurred in the performance
> of this contract through the end of the month specified above, in the
> format of Table 15-2, FAR 15.408 (or in any other form on which the
> parties may agree), with sufficient supporting data to disclose unit
> costs and cost trends for\--
>
> \(A\) Supplies delivered and services performed; and
>
> \(B\) Inventories of work in process and undelivered contract supplies
> on hand (estimated to the extent necessary).
>
> \(iii\) An estimate of costs of all supplies delivered and to be
> delivered and all services performed and to be performed under this
> contract, using the statement of costs incurred plus an estimate of
> costs to complete performance, in the format of Table 15-2, FAR 15.408
> (or in any other form on which the parties may agree), together
> with\--
>
> \(A\) Sufficient data to support the accuracy and reliability of the
> estimate; and
>
> \(B\) An explanation of the differences between this estimate and the
> original estimate used to establish the initial target prices.
>
> \(2\) The Contractor shall also submit, to the extent that it becomes
> available before negotiations establishing the total firm price are
> concluded\--
>
> \(i\) Supplemental statements of costs incurred after the end of the
> month specified in subparagraph (1) of this section for\--
>
> \(A\) Supplies delivered and services performed; and
>
> \(B\) Inventories of work in process and undelivered contract supplies
> on hand (estimated to the extent necessary); and
>
> \(ii\) Any other relevant data that the Contracting Officer may
> reasonably require.
>
> \(3\) If the Contractor fails to submit the data required by
> subparagraphs (c)(1) and (2) of this section within the time specified
> and it is later determined that the Government has overpaid the
> Contractor, the Contractor shall repay the excess to the Government
> immediately. Unless repaid within 30 days after the end of the data
> submittal period, the amount of the excess shall bear interest,
> computed from the date the data were due to the date of repayment, at
> the rate established in accordance with the Interest clause.

\(d\) *Establishing firm fixed price or final profit adjustment
formula*. Upon the Contracting Officer\'s receipt of the data required
by paragraph (c) of this section, the Contracting Officer and the
Contractor shall promptly establish either a firm fixed price or a
profit adjustment formula for determining final profit, as follows:

> \(1\) The parties shall negotiate a total firm target cost, based upon
> the data submitted under paragraph (c) of this section.
>
> \(2\) If the total firm target cost is more than the total initial
> target cost, the total initial target profit shall be decreased. If
> the total firm target cost is less than the total initial target cost,
> the total initial target profit shall be increased. The initial target
> profit shall be increased or decreased by \_\_\_\_\_ percent (see Note
> 2) of the difference between the total initial target cost and the
> total firm target cost. The resulting amount shall be the total firm
> target profit; *provided*, that in no event shall the total firm
> target profit be less than \_\_\_\_\_\_\_\_\_\_\_ percent or more than
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ percent \[*Contracting Officer insert
> percents*\] of the total initial cost.
>
> \(3\) If the total firm target cost plus the total firm target profit
> represent a reasonable price for performing that part of the contract
> subject to price revision under this clause, the parties may agree on
> a firm fixed price, which shall be evidenced by a contract
> modification signed by the Contractor and the Contracting Officer.
>
> \(4\) Failure of the parties to agree to a firm fixed price shall not
> constitute a dispute under the Disputes clause. If agreement is not
> reached, or if establishment of a firm fixed price is inappropriate,
> the Contractor and the Contracting Officer shall establish a profit
> adjustment formula under which the total final price shall be
> established by applying to the total final negotiated cost an
> adjustment for profit or loss, determined as follows:
>
> \(i\) If the total final negotiated cost is equal to the total firm
> target cost, the adjustment is the total firm target profit.
>
> \(ii\) If the total final negotiated cost is greater than the total
> firm target cost, the adjustment is the total firm target profit, less
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ percent of the amount by which the
> total final negotiated cost exceeds the total firm target cost.
>
> \(iii\) If the total final negotiated cost is less than the total firm
> target cost, the adjustment is the total firm target profit, plus
> \_\_\_\_\_\_\_\_\_\_\_\_\_ percent of the amount by which the total
> final negotiated cost is less than the total firm target cost.
>
> \(iv\) The total firm target cost, total firm target profit, and the
> profit adjustment formula for determining final profit shall be
> evidenced by a modification to this contract signed by the Contractor
> and the Contracting Officer.

\(e\) *Submitting data for final price revision*. Unless a firm fixed
price has been established in accordance with paragraph (d) of this
section within \_\_\_\_\_\_\_\_\_\_\_\_\_ \[*Contracting Officer insert
number of days*\] days after the end of the month in which the
Contractor has delivered the last unit of supplies and completed the
services specified by item number in paragraph (a) of this section, the
Contractor shall submit in the format of Table 15-2, FAR 15.408 (or in
any other form on which the parties agree)\--

> \(1\) A detailed statement of all costs incurred up to the end of that
> month in performing all work under the items;
>
> \(2\) An estimate of costs of further performance, if any, that may be
> necessary to complete performance of all work under the items;
>
> \(3\) A list of all residual inventory and an estimate of its value;
> and
>
> \(4\) Any other relevant data that the Contracting Officer may
> reasonably require.

\(f\) *Final price revision*. Unless a firm fixed price has been agreed
to in accordance with paragraph (d) of this section, the Contractor and
the Contracting Officer shall, promptly after submission of the data
required by paragraph (e) of this section, establish the total final
price, as follows:

> \(1\) On the basis of the information required by paragraph (e) of
> this section, together with any other pertinent information, the
> parties shall negotiate the total final cost incurred or to be
> incurred for the supplies delivered (or services performed) and
> accepted by the Government and which are subject to price revision
> under this clause.
>
> \(2\) The total final price shall be established by applying to the
> total final negotiated cost an adjustment for final profit or loss
> determined as agreed upon under subparagraph (d)(4) of this section.

\(g\) *Contract modification*. The total final price of the items
specified in paragraph (a) of this section shall be evidenced by a
modification to this contract, signed by the Contractor and the
Contracting Officer. This price shall not be subject to revision,
notwithstanding any changes in the cost of performing the contract,
except to the extent that\--

> \(1\) The parties may agree in writing, before the determination of
> total final price, to exclude specific elements of cost from this
> price and to a procedure for subsequent disposition of these elements;
> and
>
> \(2\) Adjustments or credits are explicitly permitted or required by
> this or any other clause in this contract.

\(h\) *Adjustment of billing prices.*

> \(1\) Pending execution of the contract modification (see paragraph
> (e) of this section), the Contractor shall submit invoices or vouchers
> in accordance with billing prices as provided in this paragraph. The
> billing prices shall be the initial target prices shown in this
> contract until firm target prices are established under paragraph (d)
> of this section. When established, the firm target prices shall be
> used as the billing prices.
>
> \(2\) If at any time it appears from information provided by the
> contractor under subparagraph (i)(1) of this section that the
> then-current billing prices will be substantially greater than the
> estimated final prices, the parties shall negotiate a reduction in the
> billing prices. Similarly, the parties may negotiate an increase in
> billing prices by any or all of the difference between the target
> prices and the ceiling price, upon the Contractor\'s submission of
> factual data showing that the final cost under this contract will be
> substantially greater than the target cost.
>
> \(3\) Any adjustment of billing prices shall be reflected in a
> contract modification and shall not affect the determination of any
> price under paragraph (d) or (f) of this section. After the contract
> modification establishing the total final price is executed, the total
> amount paid or to be paid on all invoices or vouchers shall be
> adjusted to reflect the total final price, and any resulting
> additional payments, refunds, or credits shall be made promptly.
>
> \(i\) *Quarterly limitation on payments statement*. This paragraph (i)
> shall apply until a firm fixed price or a total final price is
> established under subparagraph (d)(3) or (f)(2).

\(1\) Within 45 days after the end of each quarter of the Contractor\'s
fiscal year in which a delivery is first made (or services are first
performed) and accepted by the Government under this contract, and for
each quarter thereafter, the Contractor shall submit to the contract
administration office (with a copy to the contracting office and the
cognizant contract auditor) a statement, cumulative from the beginning
of the contract, showing\--

> \(i\) The total contract price of all supplies delivered (or services
> performed) and accepted by the Government and for which final prices
> have been established;
>
> \(ii\) The total cost (estimated to the extent necessary) reasonably
> incurred for, and properly allocable solely to, the supplies delivered
> (or services performed) and accepted by the Government and for which
> final prices have not been established;
>
> \(iii\) The portion of the total interim profit (used in establishing
> the initial contract price or agreed to for the purpose of this
> paragraph (i)) that is in direct proportion to the supplies delivered
> (or services performed) and accepted by the Government and for which
> final prices have not been established\-- increased or decreased in
> accordance with subparagraph (d)(4) of this section when the amount
> stated under subdivision (ii) of this section, differs from the
> aggregate firm target costs of the supplies or services; and
>
> \(iv\) The total amount of all invoices or vouchers for supplies
> delivered (or services performed) and accepted by the Government
> (including amounts applied or to be applied to liquidate progress
> payments).
>
> \(2\) Notwithstanding any provision of this contract authorizing
> greater payments, if on any quarterly statement the amount under
> subdivision (i)(1)(iv) of this section exceeds the sum due the
> Contractor, as computed in accordance with subdivisions (i)(1)(i),
> (ii), and (iii) of this section, the Contractor shall immediately
> refund or credit to the Government the amount of this excess. The
> Contractor may, when appropriate, reduce this refund or credit by the
> amount of any applicable tax credits due the Contractor under 26
> U.S.C. 1481 and by the amount of previous refunds or credits effected
> under this clause. If any portion of the excess has been applied to
> the liquidation of progress payments, then that portion may, instead
> of being refunded, be added to the unliquidated progress payment
> account consistent with the Progress Payments clause. The Contractor
> shall provide complete details to support any claimed reductions in
> refunds.
>
> \(3\) If the Contractor fails to submit the quarterly statement within
> 45 days after the end of each quarter and it is later determined that
> the Government has overpaid the Contractor, the Contractor shall repay
> the excess to the Government immediately. Unless repaid within 30 days
> after the end of the statement submittal period, the amount of the
> excess shall bear interest, computed from the date the quarterly
> statement was due to the date of repayment, at the rate established in
> accordance with the Interest clause.

\(j\) *Subcontracts*. No subcontract placed under this contract may
provide for payment on a cost-plus-a-percentage-of-cost basis.

\(k\) *Disagreements*. If the Contractor and the Contracting Officer
fail to agree upon (1) a total firm target cost and a final profit
adjustment formula or (2) a total final price, within 60 days (or within
such other period as the Contracting Officer may specify) after the date
on which the data required in paragraphs (c) and (e) of this section are
to be submitted, the Contracting Officer shall promptly issue a decision
in accordance with the Disputes clause.

\(l\) *Termination*. If this contract is terminated before the total
final price is established, prices of supplies or services subject to
price revision shall be established in accordance with this clause for
(1) completed supplies and services accepted by the Government and (2)
those supplies or services not terminated under a partial termination.
All other elements of the termination shall be resolved in accordance
with other applicable clauses of this contract.

\(m\) *Equitable adjustments under other clauses*. If an equitable
adjustment in the contract price is made under any other clause of this
contract before the total final price is established, the adjustment
shall be made in the total target cost and may be made in the maximum
dollar limit on the total final price, the total target profit, or both.
If the adjustment is made after the total final price is established,
only the total final price shall be adjusted.

\(n\) *Exclusion from target price and total final price.* If any clause
of this contract provides that the contract price does not or will not
include an amount for a specific purpose, then neither any target price
nor the total final price includes or will include any amount for that
purpose.

\(o\) *Separate reimbursement*. If any clause of this contract expressly
provides that the cost of performance of an obligation shall be at
Government expense, that expense shall not be included in any target
price or in the total final price, but shall be reimbursed separately.

\(p\) *Taxes*. As used in the Federal, State, and Local Taxes clause or
in any other clause that provides for certain taxes or duties to be
included in, or excluded from, the contract price, the term \"contract
price\'\' includes the total target price or, if it has been
established, the total final price. When any of these clauses requires
that the contract price be increased or decreased as a result of changes
in the obligation of the Contractor to pay or bear the burden of certain
taxes or duties, the increase or decrease shall be made in the total
target price or, if it has been established, in the total final price,
so that it will not affect the Contractor\'s profit or loss on this
contract.

Notes:

> \(1\) The degree of completion may be based on a percentage of
> contract performance or any other reasonable basis.
>
> \(2\) The language may be changed to describe a negotiated adjustment
> pattern under which the extent of adjustment is not the same for all
> levels of cost variation.
>
> *Alternate I (Apr 1984*). As prescribed in 16.406(b), add the
> following paragraph (q) to the basic clause:

\(q\) *Provisioning and options*. Parts, other supplies, or services
that are to be furnished under this contract on the basis of a
provisioning document or Government option shall be subject to price
revision in accordance with this clause. Any prices established for
these parts, other supplies, or services under a provisioning document
or Government option shall be treated as initial target prices, or
target prices as agreed upon and stipulated in the pricing document
supporting the provisioning or added items. Initial or firm target costs
and profits and final prices covering these parts, other supplies, or
services may be established separately, in the aggregate, or in any
combination, as the parties may agree.

(End of clause)

## I.5 52.216-5 Price Redetermination\--Prospective. (Oct 1997) 

\(a\) *General*. The unit prices and the total price stated in this
contract shall be periodically redetermined in accordance with this
clause, except that\--

> \(1\) The prices for supplies delivered and services performed before
> the first effective date of price redetermination (see paragraph (c)
> of this clause) shall remain fixed; and
>
> \(2\) In no event shall the total amount paid under this contract
> exceed any ceiling price included in the contract.

\(b\) *Definition*. \"Costs,\" as used in this clause, means allowable
costs in accordance with Part 31 of the Federal Acquisition Regulation
(FAR) in effect on the date of this contract.

\(c\) *Price redetermination periods*. For the purpose of price
redetermination, performance of this contract is divided into successive
periods. The first period shall extend from the date of the contract to
\_\_\_\_\_\_\_\_, (see Note (1)) and the second and each succeeding
period shall extend for \_\_\_\_\_\_\_\_ \[*insert appropriate number*\]
months from the end of the last preceding period, except that the
parties may agree to vary the length of the final period. The first day
of the second and each succeeding period shall be the effective date of
price redetermination for that period.

\(d\) *Data submission*.

> \(1\) Not more than \_\_\_\_\_\_\_ nor less than \_\_\_\_\_\_ (see
> Note (2)) days before the end of each redetermination period, except
> the last, the Contractor shall submit\--
>
> \(i\) Proposed prices for supplies that may be delivered or services
> that may be performed in the next succeeding period, and\--
>
> \(A\) An estimate and breakdown of the costs of these supplies or
> services in the format of Table 15-2, FAR 15.408, or in any other form
> on which the parties may agree;
>
> \(B\) Sufficient data to support the accuracy and reliability of this
> estimate; and
>
> \(C\) An explanation of the differences between this estimate and the
> original (or last preceding) estimate for the same supplies or
> services; and
>
> \(ii\) A statement of all costs incurred in performing this contract
> through the end of the \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ month (see Note
> (3)) before the submission of proposed prices in the format of Table
> 15-2, FAR 15.408 (or in any other form on which the parties may
> agree), with sufficient supporting data to disclose unit costs and
> cost trends for\--
>
> \(A\) Supplies delivered and services performed; and
>
> \(B\) Inventories of work in process and undelivered contract supplies
> on hand (estimated to the extent necessary).
>
> \(2\) The Contractor shall also submit, to the extent that it becomes
> available before negotiations on redetermined prices are concluded\--
>
> \(i\) Supplemental statements of costs incurred after the date stated
> in subdivision (d)(1)(ii) of this section for\--
>
> \(A\) Supplies delivered and services performed; and
>
> \(B\) Inventories of work in process and undelivered contract supplies
> on hand (estimated to the extent necessary); and
>
> \(ii\) Any other relevant data that the Contracting Officer may
> reasonably require.
>
> \(3\) If the Contractor fails to submit the data required by
> subparagraphs (d)(1) and (2) of this section, within the time
> specified, the Contracting Officer may suspend payments under this
> contract until the data are furnished. If it is later determined that
> the Government has overpaid the Contractor, the Contractor shall repay
> the excess to the Government immediately. Unless repaid within 30 days
> after the end of the data submittal period, the amount of the excess
> shall bear interest, computed from the date the data were due to the
> date of repayment, at the rate established in accordance with the
> Interest clause.

\(e\) *Price redetermination*. Upon the Contracting Officer\'s receipt
of the data required by paragraph (d) of this section, the Contracting
Officer and the Contractor shall promptly negotiate to redetermine fair
and reasonable prices for supplies that may be delivered or services
that may be performed in the period following the effective date of
price redetermination.

\(f\) *Contract modifications*. Each negotiated redetermination of
prices shall be evidenced by a modification to this contract, signed by
the Contractor and the Contracting Officer, stating the redetermined
prices that apply during the redetermination period.

\(g\) *Adjusting billing prices*. Pending execution of the contract
modification (see paragraph (f) of this section), the Contractor shall
submit invoices or vouchers in accordance with the billing prices stated
in this contract. If at any time it appears that the then-current
billing prices will be substantially greater than the estimated final
prices, or if the Contractor submits data showing that the redetermined
price will be substantially greater than the current billing prices, the
parties shall negotiate an appropriate decrease or increase in billing
prices. Any billing price adjustment shall be reflected in a contract
modification and shall not affect the redetermination of prices under
this clause. After the contract modification for price redetermination
is executed, the total amount paid or to be paid on all invoices or
vouchers shall be adjusted to reflect the agreed-upon prices, and any
requested additional payments, refunds, or credits shall be made
promptly.

\(h\) *Quarterly limitation on payments statement*. This paragraph (h)
applies only during periods for which firm prices have not been
established.

> \(1\) Within 45 days after the end of the quarter of the Contractor\'s
> fiscal year in which a delivery is first made (or services are first
> performed) and accepted by the Government under this contract, and for
> each quarter thereafter, the Contractor shall submit to the contract
> administration office (with a copy to the contracting office and the
> cognizant contract auditor) a statement, cumulative from the beginning
> of the contract, showing\--
>
> \(i\) The total contract price of all supplies delivered (or services
> performed) and accepted by the Government and for which final prices
> have been established;
>
> \(ii\) The total costs (estimated to the extent necessary) reasonably
> incurred for, and properly allocable solely to, the supplies delivered
> (or services performed) and accepted by the Government and for which
> final prices have not been established;
>
> \(iii\) The portion of the total interim profit (used in establishing
> the initial contract price or agreed to for the purpose of this
> paragraph (h)) that is in direct proportion to the supplies delivered
> (or services performed) and accepted by the Government and for which
> final prices have not been established; and
>
> \(iv\) The total amount of all invoices or vouchers for supplies
> delivered (or services performed) and accepted by the Government
> (including amounts applied or to be applied to liquidate progress
> payments).
>
> \(2\) The statement required by subparagraph (h)(1) of this section
> need not be submitted for any quarter for which either no costs are to
> be reported under subdivision (h)(1)(ii) of this section, or revised
> billing prices have been established in accordance with paragraph (g)
> of this section, and do not exceed the existing contract price, the
> Contractor\'s price-redetermination proposal, or a price based on the
> most recent quarterly statement, whichever is least.
>
> \(3\) Notwithstanding any provision of this contract authorizing
> greater payments, if on any quarterly statement the amount under
> subdivision (h)(1)(iv) of this section exceeds the sum due the
> Contractor, as computed in accordance with subdivisions (h)(1)(i),
> (ii), and (iii) of this section, the Contractor shall immediately
> refund or credit to the Government the amount of this excess. The
> Contractor may, when appropriate, reduce this refund or credit by the
> amount of any applicable tax credits due the Contractor under 26
> U.S.C. 1481 and by the amount of previous refunds or credits affected
> under this clause. If any portion of the excess has been applied to
> the liquidation of progress payments, then that portion may, instead
> of being refunded, be added to the unliquidated progress payment
> account, consistent with the Progress Payments clause. The Contractor
> shall provide complete details to support any claimed reductions in
> refunds.
>
> \(4\) If the Contractor fails to submit the quarterly statement within
> 45 days after the end of each quarter and it is later determined that
> the Government has overpaid the Contractor, the Contractor shall repay
> the excess to the Government immediately. Unless repaid within 30 days
> after the end of the statement submittal period, the amount of the
> excess shall bear interest, computed from the date the quarterly
> statement was due to the date of repayment, at the rate established in
> accordance with the Interest clause.
>
> \(i\) *Subcontracts*. No subcontract placed under this contract may
> provide for payment on a cost-plus-a-percentage-of-cost basis.

\(j\) *Disagreements*. If the Contractor and the Contracting Officer
fail to agree upon redetermined prices for any price redetermination
period within 60 days (or within such other period as the parties agree)
after the date on which the data required by paragraph (d) of this
section are to be submitted, the Contracting Officer shall promptly
issue a decision in accordance with the Disputes clause. For the purpose
of paragraphs (f), (g), and (h) of this section, and pending final
settlement of the disagreement on appeal, by failure to appeal, or by
agreement, this decision shall be treated as an executed contract
modification. Pending final settlement, price redetermination for
subsequent periods, if any, shall continue to be negotiated as provided
in this clause.

\(k\) *Termination*. If this contract is terminated, prices shall
continue to be established in accordance with this clause for (1)
completed supplies and services accepted by the Government and (2) those
supplies and services not terminated under a partial termination. All
other elements of the termination shall be resolved in accordance with
other applicable clauses of this contract.

(End of clause)

Notes:

\(1\) Express in terms of units delivered, or as a date; but in either
case the period should end on the last day of a month.

\(2\) Insert the number of days chosen so that the Contractor\'s
submission will be late enough to reflect recent cost experience (taking
into account the Contractor\'s accounting system), but early enough to
permit review, audit (if necessary), and negotiation before the start of
the prospective period.

\(3\) Insert \"first,\" except that \"second\" may be inserted if
necessary to achieve compatibility with the Contractor\'s accounting.

## I.6 52.215-19 Notification of Ownership Changes. (Oct 1997) 

\(a\) The Contractor shall make the following notifications in writing:

\(1\) When the Contractor becomes aware that a change in its ownership
has occurred, or is certain to occur, that could result in changes in
the valuation of its capitalized assets in the accounting records, the
Contractor shall notify the Administrative Contracting Officer (ACO)
within 30 days.

\(2\) The Contractor shall also notify the ACO within 30 days whenever
changes to asset valuations or any other cost changes have occurred or
are certain to occur as a result of a change in ownership.

\(b\) The Contractor shall\--

> \(1\) Maintain current, accurate, and complete inventory records of
> assets and their costs;
>
> \(2\) Provide the ACO or designated representative ready access to the
> records upon request;
>
> \(3\) Ensure that all individual and grouped assets, their capitalized
> values, accumulated depreciation or amortization, and remaining useful
> lives are identified accurately before and after each of the
> Contractor\'s ownership changes; and
>
> \(4\) Retain and continue to maintain depreciation and amortization
> schedules based on the asset records maintained before each Contractor
> ownership change.

\(c\) The Contractor shall include the substance of this clause in all
subcontracts under this contract that meet the applicability requirement
of FAR 15.408(k).

(End of clause)

## I.7 52.216-18 Ordering (Oct 1995)

1.  Any supplies and services to be furnished under this contract shall
    be ordered by issuance of delivery orders/task orders by the
    individuals or activities designated in the contract. Such orders
    may be issued from the effective date of the contract through
    termination date.

2.  All delivery orders/task orders are subject to the terms and
    conditions of this contract. In the event of conflict between a
    delivery order/task order and this contract, the contract shall
    control.

3.  If mailed, a delivery order/task order is considered \"issued\" when
    the Government deposits the order in the mail. Orders may be issued
    orally, by facsimile, or by electronic commerce methods only if
    authorized in the contract.

(End of Clause)

## I.8 52.216-19 Order Limitations (Oct 1995) 

1.  Minimum order. When the Government requires supplies or services
    covered by this contract in an amount of less than \$50,000.00 the
    Government is not obligated to purchase, nor is the Contractor
    obligated to furnish supplies or services under the contract.

2.  Maximum order. The contractor is not obligated to honor:

-   Any order for a single item in excess of \$25 million.

-   Any order for a combination of items in excess of
    N[/A]{.underline}\_\_\_\_\_\_.

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-   A series of orders from the same ordering office within
    [N/A]{.underline}\_ days that together call for quantities exceeding
    the limitation in subparagraph 2(a) or (b) of this section.

3.  If this is a requirements contract (i.e., include the Requirements
    clause at subsection 52.216-21 of the Federal Acquisition Regulation
    (FAR), the Government is not required to order a part of any one
    requirement from the contractor if that requirement exceeds the
    maximum order limitations in paragraph (2) of this season.

4.  Notwithstanding paragraphs 2 and 3 of this section, the contractor
    shall honor any order exceeding the maximum order limitations in
    paragraph 2, unless that order (or orders) is returned to the
    ordering office within three (3) work days after issuance, with
    written notice stating the contractor's intent not to ship the item
    (or items) called for and the reasons. Upon receiving this notice,
    the Government may acquire the supplies or services from another
    source.

## I.9 52.216-22 Indefinite Quantity (Oct 1995)

1.  This is an indefinite-quantity contract for the supplies or services
    specified, and effective for the period stated, in the contract. The
    quantities of supplies or services specified in the contract are
    estimates only and are not purchased by this contract.

2.  Delivery or performance shall be made only as authorized by orders
    issued in accordance with the Ordering Limitation clause. The
    contractor shall furnish to the Government, when and if ordered, the
    supplies or services specified in the contract up to and including
    the quantity designated in the contract as the "maximum." The
    Government shall order at least the quantity of supplies or services
    designated in the contract as the "minimum."

3.  Except for any limitations on the quantities, in the Order
    Limitations clause or in the contract, there is no limit on the
    number of orders that may be issued. The Government may issue orders
    requiring delivery to multiple destinations or performance at
    multiple locations.

> \(d\) Any order issued during the effective period of this contract
> and not completed within that period shall be completed by the
> Contractor within the time specified in the order. The contract shall
> govern the Contractor\'s and Government\'s rights and obligations with
> respect to that order to the same extent as if the order were
> completed during the contract\'s effective period; *provided*, that
> the Contractor shall not be required to make any deliveries under this
> contract after five years from task order award or the end of the
> contract period, whichever is later.
>
> (End of clause)

## I.10 52.216-27 Single or Multiple Awards (Oct 1995)

The Government may elect to award a single delivery order contract or
task order contract or to award multiple delivery order contracts or
task order contracts for the same or similar supplies or services to two
or more sources under this solicitation.

## I.11 52.222-41 Service Contract Act of 1965, as Amended (May 1989)

1.  Definitions:

-   \"Act,\" as used in this clause, means the Service Contract Act of
    1965, as amended (41 U.S.C. 351, et seq.).

-   \"Contractor,\" as used in this clause or in any subcontract, shall
    be deemed to refer to the subcontractor, except in the term
    \"Government Prime Contractor.\"

-   \"Service employee,\" as used in this clause, means any person
    engaged in the performance of this contract other than any person
    employed in a bona fide executive, administrative, or professional
    capacity, as these terms are defined in Part 541 of Title 29, Code
    of Federal Regulations, as revised. It includes all such persons
    regardless of any contractual relationship that may be alleged to
    exist between a contractor or subcontractor and such persons.

2.  Applicability. This contract is subject to the following provisions
    and to all other applicable provisions of the Act and regulations of
    the Secretary of Labor (29 CFR Part 4). This clause does not apply
    to contracts or subcontracts administratively exempted by the
    Secretary of Labor or exempted by 41 U.S.C. 356, as interpreted in
    Subpart C of 29 CFR Part 4.

3.  Compensation.

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(1) Each service employee employed in the performance of this contract
    by the contractor or any subcontractor shall be paid not less than
    the minimum monetary wages and shall be furnished fringe benefits in
    accordance with the wages and fringe benefits determined by the
    Secretary of Labor, or authorized representative, as specified in
    any wage determination attached to this contract.

(2) \(i\) If a wage determination is attached to this contract, the
    contractor shall classify any class of service employee which is not
    listed therein and which is to be employed under the contract (i.e.,
    the work to be performed is not performed by any classification
    listed in the wage determination) so as to provide a reasonable
    relationship (i.e., appropriate level of skill comparison) between
    such unlisted classifications and the classifications listed in the
    wage determination. Such conformed class of employees shall be paid
    the monetary wages and furnished the fringe benefits as are
    determined pursuant to the procedures in this paragraph (c).

> \(ii\) This conforming procedure shall be initiated by the contractor
> prior to the performance of contract work by the unlisted class of
> employee. The contractor shall submit Standard Form (SF) 1444, Request
> for Authorization of Additional Classification and Rate, to the CO no
> later than 30 days after the unlisted class of employee performs any
> contract work. The CO shall review the proposed classification and
> rate and promptly submit the completed SF 1444 (which must include
> information regarding the agreement or disagreement of the employees\'
> authorized representatives or the employees themselves together with
> the agency recommendation), and all pertinent information to the Wage
> and Hour Division, Employment Standards Administration, U.S.
> Department of Labor. The Wage and Hour Division will approve, modify,
> or disapprove the action or render a final determination in the event
> of disagreement within 30 days of receipt or will notify the CO within
> 30 days of receipt that additional time is necessary.
>
> \(iii\) The final determination of the conformance action by the Wage
> and Hour Division shall be transmitted to the CO who shall promptly
> notify the contractor of the action taken. Each affected employee
> shall be furnished by the contractor with a written copy of such
> determination or it shall be posted as a part of the wage
> determination.
>
> (iv)(A) The process of establishing wage and fringe benefit rates that
> bear a reasonable relationship to those listed in a wage determination
> cannot be reduced to any single formula. The approach used may vary
> from wage determination to wage determination depending on the
> circumstances. Standard wage and salary administration practices,
> which rank various job classifications by, pay grade pursuant to point
> schemes or other job factors may, for example, be relied upon.
> Guidance may also be obtained from the way different jobs are rated
> under Federal pay systems (Federal Wage Board Pay System and the
> General Schedule) or from other wage determinations issued in the same
> locality. Basic to the establishment of any conformable wage rate(s)
> is the concept that a pay relationship should be maintained between
> job classifications based on the skill required and the duties
> performed.
>
> \(B\) In the case of a contract modification, an exercise of an
> option, or extension of an existing contract, or in any other case
> where a contractor succeeds a contract under which the classification
> in question was previously conformed pursuant to paragraph (c) of this
> clause, a new conformed wage rate and fringe benefits may be assigned
> to the conformed classification by indexing (i.e., adjusting) the
> previous conformed rate and fringe benefits by an amount equal to the
> average (mean) percentage increase (or decrease, where appropriate)
> between the wages and fringe benefits specified for all
> classifications to be used on the contract which are listed in the
> current wage determination, and those specified for the corresponding
> classifications in the previously applicable wage determination. Where
> conforming actions are accomplished in accordance with this paragraph
> prior to the performance of contract work by the unlisted class of
> employees, the contractor shall advise the CO of the action taken but
> the other procedures in subdivision (c)(2)(ii) of this clause need not
> be followed.
>
> \(C\) No employee engaged in performing work on this contract shall in
> any event be paid less than the currently applicable minimum wage
> specified under section (6)(a)(1) of the Fair Labor Standards Act of
> 1938, as amended.
>
> \(v\) The wage rate and fringe benefits finally determined under this
> subparagraph (c)(2) of this clause shall be paid to all employees
> performing in the classification from the first day on which contract
> work is performed by them in the classification. Failure to pay the
> unlisted employees the compensation agreed upon by the interested
> parties and/or finally determined by the Wage and Hour Division
> retroactive to the date such class of employees commenced contract
> work shall be a violation of the Act and this contract.
>
> \(vi\) Upon discovery of failure to comply with subparagraph (c)(2) of
> this clause, the Wage and Hour Division shall make a final
> determination of conformed classification, wage rate, and/or fringe
> benefits which shall be retroactive to the date such class or classes
> of employees commenced contract work.
>
> \(3\) Adjustment of Compensation. If the term of this contract is more
> than 1 year, the minimum monetary wages and fringe benefits required
> to be paid or furnished hereunder to service employees under this
> contract shall be subject to adjustment after 1 year and not less
> often than once every 2 years, under wage determinations issued by the
> Wage and Hour Division.

\(d\) Obligation to Furnish Fringe Benefits. The contractor or
subcontractor may discharge the obligation to furnish fringe benefits
specified in the attachment or determined under subparagraph (c)(2) of
this clause by furnishing equivalent combinations of bona fide fringe
benefits, or by making equivalent or differential cash payments, only in
accordance with Subpart D of 29 CFR Part 4.

\(e\) Minimum Wage. In the absence of a minimum wage attachment for this
contract, neither the contractor nor any subcontractor under this
contract shall pay any person performing work under this contract
(regardless of whether the person is a service employee) less than the
minimum wage specified by section 6(a)(1) of the Fair Labor Standards
Act of 1938. Nothing in this clause shall relieve the contractor or any
subcontractor of any other obligation under law or contract for payment
of a higher wage to any employee.

\(f\) Successor Contracts. If this contract succeeds a contract subject
to the Act under which substantially the same services were furnished in
the same locality and service employees were paid wages and fringe
benefits provided for in a collective bargaining agreement, in the
absence of the minimum wage attachment for this contract setting forth
such collectively bargained wage rates and fringe benefits, neither the
contractor nor any subcontractor under this contract shall pay any
service employee performing any of the contract work (regardless of
whether or not such employee was employed under the predecessor
contract), less than the wages and fringe benefits provided for in such
collective bargaining agreement, to which such employee would have been
entitled if employed under the predecessor contract, including accrued
wages and fringe benefits and any prospective increases in wages and
fringe benefits provided for under such agreement. No contractor or
subcontractor under this contract may be relieved of the foregoing
obligation unless the limitations of 29 CFR 4.1b(b) apply or unless the
Secretary of Labor or the Secretary\'s authorized representative finds,
after a hearing as provided in 29 CFR 4.10 that the wages and/or fringe
benefits provided for in such agreement are substantially at variance
with those which prevail for services of a character similar in the
locality, or determines, as provided in 29 CFR 4.11, that the collective
bargaining agreement applicable to service employees employed under the
predecessor contract was not entered into as a result of arm\'s length
negotiations. Where it is found in accordance with the review procedures
provided in 29 CFR 4.10 and/or 4.11 and Parts 6 and 8 that some or all
of the wages and/or fringe benefits contained in a predecessor
contractor\'s collective bargaining agreement are substantially at
variance with those which prevail for services of a character similar in
the locality, and/or that the collective bargaining agreement applicable
to service employees employed under the predecessor contract was not
entered into as a result of arm\'s length negotiations, the Department
will issue a new or revised wage determination setting forth the
applicable wage rates and fringe benefits. Such determination shall be
made part of the contract or subcontract, in accordance with the
decision of the Administrator, the Administrative Law Judge, or the
Board of Service Contract Appeals, as the case may be, irrespective of
whether such issuance occurs prior to or after the award of a contract
or subcontract (53 Comp. Gen. 401 (1973)). In the case of a wage
determination issued solely as a result of a finding of substantial
variance, such determination shall be effective as of the date of the
final administrative decision.

\(g\) Notification to Employees. The contractor and any subcontractor
under this contract shall notify each service employee commencing work
on this contract of the minimum monetary wage and any fringe benefits
required to be paid pursuant to this contract, or shall post the wage
determination attached to this contract. The poster provided by the
Department of Labor (DOL) (Publication WH 1313) shall be posted in a
prominent and accessible place at the work site. Failure to comply with
this requirement is a violation of section 2(a)(4) of the Act and of
this contract.

(h) Safe and Sanitary Working Conditions. The contractor or
    subcontractor shall not permit any part of the services called for
    by this contract to be performed in buildings or surroundings or
    under working conditions provided by or under the control or
    supervision of the contractor or subcontractor, which are
    unsanitary, hazardous, or dangerous to the health or safety of the
    service employees. The contractor or subcontractor shall comply with
    the safety and health standards applied under 29 CFR Part 1925.

(i) Records.

> \(1\) The contractor and each subcontractor performing work subject to
> the Act shall make and maintain for 3 years from the completion of the
> work, and make them available for inspection and transcription by
> authorized representatives of the Wage and Hour Division, Employment
> Standards Administration, a record of the following:
>
> \(i\) For each employee subject to the Act -
>
> \(A\) Name and address and social security number;
>
> \(B\) Correct work classification or classifications, rate or rates of
> monetary wages paid and fringe benefits provided, rate or rates of
> payments in lieu of fringe benefits, and total daily and weekly
> compensation;
>
> \(C\) Daily and weekly hours worked by each employee; and
>
> \(D\) Any deductions, rebates, or refunds from the total daily or
> weekly compensation for each employee.
>
> \(ii\) For those classes of service employees not included in any wage
> determination attached to this contract, wage rates or fringe benefits
> determined by the interested parties or by the Administrator or
> authorized representative under the terms of paragraph (c) of this
> clause. A copy of the report required by subdivision (c)(2)(ii) of
> this clause will fulfill this requirement.
>
> \(iii\) Any list of the predecessor contractor\'s employees which had
> been furnished to the contractor as prescribed by paragraph (n) of
> this clause.
>
> \(2\) The contractor shall also make available a copy of this contract
> for inspection or transcription by authorized representatives of the
> Wage and Hour Division.
>
> \(3\) Failure to make and maintain or to make available these records
> for inspection and transcription shall be a violation of the
> regulations and this contract, and in the case of failure to produce
> these records, the CO, upon direction of the DOL and notification to
> the contractor, shall take action to cause suspension of any further
> payment or advance of funds until the violation ceases.
>
> \(4\) The contractor shall permit authorized representatives of the
> Wage and Hour Division to conduct interviews with employees at the
> work site during normal working hours.

\(j\) Pay Periods. The contractor shall unconditionally pay to each
employee subject to the Act all wages due free and clear and without
subsequent deduction (except as otherwise provided by law or
Regulations, 29 CFR Part 4), rebate, or kickback on any account. These
payments shall be made no later than one pay period following the end of
the regular pay period in which the wages were earned or accrued. A pay
period under this Act may not be of any duration longer than
semi-monthly.

\(k\) Withholding of Payments and Termination of Contract. The CO shall
withhold or cause to be withheld from the Government prime contractor
under this or any other Government contract with the prime contractor
such sums as an appropriate official of the DOL requests or such sums as
the CO decides may be necessary to pay underpaid employees employed by
the contractor or subcontractor. In the event of failure to pay any
employees subject to the Act all or part of the wages or fringe benefits
due under the Act, the CO may, after authorization or by direction of
the Department of Labor and written notification to the contractor, take
action to cause suspension of any further payment or advance of funds
until such violations have ceased. Additionally, any failure to comply
with the requirements of this clause may be grounds for termination of
the right to proceed with the contract work. In such event, the
Government may enter into other contracts or arrangements for completion
of the work, charging the contractor in default with any additional
cost.

\(l\) Subcontracts. The contractor agrees to insert this clause in all
subcontracts subject to the Act.

\(m\) Collective Bargaining Agreements Applicable to Service Employees.
If wages to be paid or fringe benefits to be furnished any service
employees employed by the Government prime contractor or any
subcontractor under the contract are provided for in a collective
bargaining agreement which is or will be effective during any period in
which the contract is being performed, the Government prime contractor
shall report such fact to the CO, together with full information as to
the application and accrual of such wages and fringe benefits, including
any prospective increases, to service employees engaged in work on the
contract, and a copy of the collective bargaining agreement. Such report
shall be made upon commencing performance of the contract, in the case
of collective bargaining agreements effective at such time, and in the
case of such agreements or provisions or amendments thereof effective at
a later time during the period of contract performance such agreements
shall be reported promptly after negotiation thereof.

(n) Seniority List. Not less than 10 days prior to completion of any
    contract being performed at a Federal facility where service
    employees may be retained in the performance of the succeeding
    contract and subject to a wage determination which contains vacation
    or other benefit provisions based upon length of service with a
    contractor (predecessor) or successor (29 CFR 4.173), the incumbent
    prime contractor shall furnish the CO a certified list of the names
    of all service employees on the contractor\'s or subcontractor\'s
    payroll during the last month of contract performance. Such list
    shall also contain anniversary dates of employment on the contract
    either with the current or predecessor contractors of each such
    service employee. The CO shall turn over such list to the successor
    contractor at the commencement of the succeeding contract.

\(o\) Rulings and Interpretations. Rulings and interpretations of the
Act are contained in Regulations, 29 CFR Part 4.

(p) Contractor\'s Certification.

> \(1\) By entering into this contract, the contractor (and officials
> thereof) certifies that neither it (nor he or she) nor any person or
> firm who has a substantial interest in the contractor\'s firm is a
> person or firm ineligible to be awarded Government contracts by virtue
> of the sanctions imposed under section 5 of the Act.
>
> \(2\) No part of this contract shall be subcontracted to any person or
> firm ineligible for award of a Government contract under section 5 of
> the Act.
>
> \(3\) The penalty for making false statements is prescribed in the
> U.S. Criminal Code, 18 U.S.C. 1001.

\(q\) Variations, Tolerances, and Exemptions Involving Employment.
Notwithstanding any of the provisions in paragraphs (b) through (o) of
this clause, the following employees may be employed in accordance with
the following variations, tolerances, and exemptions, which the
Secretary of Labor, pursuant to section 4(b) of the Act prior to its
amendment by Pub. L. 92-473, found to be necessary and proper in the
public interest or to avoid serious impairment of the conduct of
Government business.

> \(1\) Apprentices, student-learners, and workers whose earning
> capacity is impaired by age, physical or mental deficiency or injury
> may be employed at wages lower than the minimum wages otherwise
> required by section 2(a)(1) or 2(b)(1) of the Act without diminishing
> any fringe benefits or cash payments in lieu thereof required under
> section 2(a)(2) of the Act, in accordance with the conditions and
> procedures prescribed for the employment of apprentices,
> student-learners, handicapped persons, and handicapped clients of
> sheltered workshops under section 14 of the Fair Labor Standards Act
> of 1938, in the regulations issued by the Administrator (29 CFR Parts
> 520, 521, 524, and 525).
>
> \(2\) The Administrator will issue certificates under the Act for the
> employment of apprentices, student-learners, handicapped persons, or
> handicapped clients of sheltered workshops not subject to the Fair
> Labor Standards Act of 1938, or subject to different minimum rates of
> pay under the two acts, authorizing appropriate rates of minimum wages
> (but without changing requirements concerning fringe benefits or
> supplementary cash payments in lieu thereof), applying procedures
> prescribed by the applicable regulations issued under the Fair Labor
> Standards Act of 1938 (29 CFR Parts 520, 521, 524, and 525).
>
> \(3\) The Administrator will also withdraw, annul, or cancel such
> certificates in accordance with the regulations in 29 CFR Parts 525
> and 528.

\(r\) Apprentices. Apprentices will be permitted to work at less than
the predetermined rate for the work they perform when they are employed
and individually registered in a bona fide apprenticeship program
registered with a State Apprenticeship Agency which is recognized by the
U.S. Department of Labor, or if no such recognized agency exists in a
State, under a program registered with the Bureau of Apprenticeship and
Training, Employment and Training Administration, U.S. Department of
Labor. Any employee who is not registered as an apprentice in an
approved program shall be paid the wage rate and fringe benefits
contained in the applicable wage determination for the journeyman
classification of work actually performed. The wage rates paid
apprentices shall not be less than the wage rate for their level of
progress set forth in the registered program, expressed as the
appropriate percentage of the journeyman\'s rate contained in the
applicable wage determination. The allowable ratio of apprentices to
journeymen employed on the contract work in any craft classification
shall not be greater than the ratio permitted to the contractor as to
his entire work force under the registered program.

\(s\) Tips. An employee engaged in an occupation in which the employee
customarily and regularly receives more than \$30 a month in tips may
have the amount of these tips credited by the employer against the
minimum wage required by section 2(a)(1) or section 2(b)(1) of the Act,
in accordance with section 3(m) of the Fair Labor Standards Act and
Regulations 29 CFR Part 531. However, the amount of credit shall not
exceed \$1.34 per hour beginning January 1, 1981. To use this provision
-

> \(1\) The employer must inform tipped employees about this tip credit
> allowance before the credit is utilized;
>
> \(2\) The employees must be allowed to retain all tips (individually
> or through a pooling arrangement and regardless of whether the
> employer elects to take a credit for tips received);
>
> \(3\) The employer must be able to show by records that the employee
> receives at least the applicable Service Contract Act minimum wage
> through the combination of direct wages and tip credit; and
>
> \(4\) The use of such tip credit must have been permitted under any
> predecessor collective bargaining agreement applicable by virtue of
> section 4(c) of the Act.

\(t\) Disputes Concerning Labor Standards. The U.S. Department of Labor
has set forth in 29 CFR Parts 4, 6, and 8 procedures for resolving
disputes concerning labor standards requirements. Such disputes shall be
resolved in accordance with those procedures and not the Disputes clause
of this contract. Disputes within the meaning of this clause include
disputes between the contractor (or any of its subcontractors) and the
contracting agency, the U.S. Department of Labor, or the employees or
their representatives.

(End of Clause)

## I.12 52.222-43 Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multiple Year End and Option Contracts) (May 1989)

(a) This clause applies to both contracts subject to area prevailing
    wage determinations and contracts subject to collective bargaining
    agreements.

(b) The contractor warrants that the prices in this contract do not
    include any allowance for any contingency to cover increased costs
    for which adjustment is provided under this clause.

(c) The wage determination, issued under the Service Contract Act of
    1965, as amended, (41 U.S.C. 351, et seq.), by the Administrator,
    Wage and Hour Division, Employment Standards Administration, U.S.
    Department of Labor, current on the anniversary date of a multiple
    year contract or the beginning of each renewal option period, shall
    apply to this contract. If no such determination has been made
    applicable to this contract, then the Federal minimum wage as
    established by section 6(a)(1) of the Fair Labor Standards Act of
    1938, as amended, (29 U.S.C. 206) current on the anniversary date of
    a multiple year contract or the beginning of each renewal option
    period, shall apply to this contract.

(d) The contract price or contract unit price labor rates will be
    adjusted to reflect the contractor\'s actual increase or decrease in
    applicable wages and fringe benefits to the extent that the increase
    is made to comply with or the decrease is voluntarily made by the
    contractor as a result of:

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(1) The Department of Labor wage determination applicable on the
    anniversary date of the multiple year contract, or at the beginning
    of the renewal option period. For example, the prior year wage
    determination required a minimum wage rate of \$4.00 per hour. The
    contractor chose to pay \$4.10. The new wage determination increases
    the minimum rate to \$4.50 per hour. Even if the contractor
    voluntarily increases the rate to \$4.75 per hour, the allowable
    price adjustment is \$.40 per hour;

(2) An increased or decreased wage determination otherwise applied to
    the contract by operation of law; or

(3) An amendment to the Fair Labor Standards Act of 1938 that is enacted
    after award of this contract, affects the minimum wage, and becomes
    applicable to this contract under law.

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(e) Any adjustment will be limited to increases or decreases in wages
    and fringe benefits as described in paragraph (c) of this clause,
    and the accompanying increases or decreases in social security and
    unemployment taxes and workers\' compensation insurance, but shall
    not otherwise include any amount for general and administrative
    costs, overhead, or profit.

(f) The contractor shall notify the CO of any increase claimed under
    this clause within 30 days after receiving a new wage determination
    unless this notification period is extended in writing by the CO.
    The contractor shall promptly notify the CO of any decrease under
    this clause, but nothing in the clause shall preclude the Government
    from asserting a claim within the period permitted by law. The
    notice shall contain a statement of the amount claimed and any
    relevant supporting data, including payroll records that the CO may
    reasonably require. Upon agreement of the parties, the contract
    price or contract unit price labor rates shall be modified in
    writing. The contractor shall continue performance pending agreement
    on or determination of any such adjustment and its effective date.

(g) The CO or an authorized representative shall have access to and the
    right to examine any directly pertinent books, documents, papers and
    records of the contractor until the expiration of 3 years after
    final payment under the contract.

(End of Clause)

## I.13 52.222-47 SCA Minimum Wages and Fringe Benefits Applicable to Successor Contract Pursuant to Predecessor Contractor Collective Bargaining Agreements (CBA). 

An SCA wage determination applicable to this work has been requested
from the U.S. Department of Labor. If an SCA wage determination is not
incorporated herein, the bidders/offerors shall consider the economic
terms of the collective bargaining agreement (CBA) between the incumbent
Contractor \_\_\_\_\_\_\_\_\_\_\_\_ and the \_\_\_\_\_\_\_\_\_\_
(union). If the economic terms of the collective bargaining agreement or
the collective bargaining agreement itself is not attached to the
solicitation, copies can be obtained from the Contracting Officer.
Pursuant to Department of Labor Regulation, 29 CFR 4.1b and paragraph
(g) of the clause at 52.222-41, Service Contract Act of 1965, as
amended, the economic terms of that agreement will apply to the contract
resulting from this solicitation, notwithstanding the absence of a wage
determination reflecting such terms, unless it is determined that the
agreement was not the result of arm\'s length negotiations or that after
a hearing pursuant to section 4(c) of the Act, the economic terms of the
agreement are substantially at variance with the wages prevailing in the
area.

(End of clause)

## I.14 52.246-20 Warranty of Services (May 2001)

\(a\) Definitions. \"Acceptance,\" as used in this clause, means the act
of an authorized representative of the Government by which the
Government assumes for itself, or as an agent of another, ownership of
existing and identified supplies, or approves specific services, as
partial or complete performance of the contract.

\"Correction,\" as used in this clause, means the elimination of a
defect.

\(b\) Notwithstanding inspection and acceptance by the Government or any
provision concerning the conclusiveness thereof, the contractor warrants
that all services performed under this contract will, at the time of
acceptance, be free from defects in workmanship and conform to the
requirements of this contract. The CO shall give written notice of any
defect or nonconformance to the contractor within 13 months from the
date of acceptance. This notice shall state either (1) that the
contractor shall correct or reperform any defective or nonconforming
services, or (2) that the Government does not require correction or
reperformance.

\(c\) If the contractor is required to correct or reperform, it shall be
at no cost to the Government, and any services corrected or reperformed
by the contractor shall be subject to this clause to the same extent as
work initially performed. If the contractor fails or refuses to correct
or reperform, the CO may, by contract or otherwise, correct or replace
with similar services and charge to the contractor the cost occasioned
to the Government thereby, or make an equitable adjustment in the
contract price.

\(d\) If the Government does not require correction or reperformance,
the CO shall make an equitable adjustment in the contract price.

(End of Clause)

## I.15 52.248-1 Value Engineering. (Feb 2000) 

\(a\) *General*. The Contractor is encouraged to develop, prepare, and
submit value engineering change proposals (VECP\'s) voluntarily. The
Contractor shall share in any net acquisition savings realized from
accepted VECP\'s, in accordance with the incentive sharing rates in
paragraph (f) below.

\(b\) *Definitions*.

\"Acquisition savings,\'\' as used in this clause, means savings
resulting from the application of a VECP to contracts awarded by the
same contracting office or its successor for essentially the same unit.
Acquisition savings include\--

> \(1\) Instant contract savings, which are the net cost reductions on
> this, the instant contract, and which are equal to the instant unit
> cost reduction multiplied by the number of instant contract units
> affected by the VECP, less the Contractor\'s allowable development and
> implementation costs;
>
> \(2\) Concurrent contract savings, which are net reductions in the
> prices of other contracts that are definitized and ongoing at the time
> the VECP is accepted; and
>
> \(3\) Future contract savings, which are the product of the future
> unit cost reduction multiplied by the number of future contract units
> in the sharing base. On an instant contract, future contract savings
> include savings on increases in quantities after VECP acceptance that
> are due to contract modifications, exercise of options, additional
> orders, and funding of subsequent year requirements on a multiyear
> contract.

\"Collateral savings,\" as used in this clause, means those measurable
net reductions resulting from a VECP in the agency\'s overall projected
collateral costs, exclusive of acquisition savings, whether or not the
acquisition cost changes.

\"Contracting office\" includes any contracting office that the
acquisition is transferred to, such as another branch of the agency or
another agency\'s office that is performing a joint acquisition action.

\"Contractor\'s development and implementation costs,\" as used in this
clause, means those costs the Contractor incurs on a VECP specifically
in developing, testing, preparing, and submitting the VECP, as well as
those costs the Contractor incurs to make the contractual changes
required by Government acceptance of a VECP.

\"Future unit cost reduction,\" as used in this clause, means the
instant unit cost reduction adjusted as the Contracting Officer
considers necessary for projected learning or changes in quantity during
the sharing period. It is calculated at the time the VECP is accepted
and applies either\--

> \(1\) Throughout the sharing period, unless the Contracting Officer
> decides that recalculation is necessary because conditions are
> significantly different from those previously anticipated; or
>
> \(2\) To the calculation of a lump-sum payment, which cannot later be
> revised.

\"Government costs,\" as used in this clause, means those agency costs
that result directly from developing and implementing the VECP, such as
any net increases in the cost of testing, operations, maintenance, and
logistics support. The term does not include the normal administrative
costs of processing the VECP or any increase in this contract\'s cost or
price resulting from negative instant contract savings.

\"Instant contract,\" as used in this clause, means this contract, under
which the VECP is submitted. It does not include increases in quantities
after acceptance of the VECP that are due to contract modifications,
exercise of options, or additional orders. If this is a multiyear
contract, the term does not include quantities funded after VECP
acceptance. If this contract is a fixed-price contract with prospective
price redetermination, the term refers to the period for which firm
prices have been established.

\"Instant unit cost reduction\" means the amount of the decrease in unit
cost of performance (without deducting any Contractor\'s development or
implementation costs) resulting from using the VECP on this, the instant
contract. If this is a service contract, the instant unit cost reduction
is normally equal to the number of hours per line-item task saved by
using the VECP on this contract, multiplied by the appropriate contract
labor rate.

\"Negative instant contract savings\" means the increase in the cost or
price of this contract when the acceptance of a VECP results in an
excess of the Contractor\'s allowable development and implementation
costs over the product of the instant unit cost reduction multiplied by
the number of instant contract units affected.

\"Net acquisition savings\" means total acquisition savings, including
instant, concurrent, and future contract savings, less Government costs.

\"Sharing base,\" as used in this clause, means the number of affected
end items on contracts of the contracting office accepting the VECP.

\"Sharing period,\" as used in this clause, means the period beginning
with acceptance of the first unit incorporating the VECP and ending at a
calendar date or event determined by the contracting officer for each
VECP.

\"Unit,\" as used in this clause, means the item or task to which the
Contracting Officer and the Contractor agree the VECP applies.

\"Value engineering change proposal (VECP)\" means a proposal that\--

> \(1\) Requires a change to this, the instant contract, to implement;
> and
>
> \(2\) Results in reducing the overall projected cost to the agency
> without impairing essential functions or characteristics; *provided*,
> that it does not involve a change\--
>
> \(i\) In deliverable end item quantities only;
>
> \(ii\) In research and development (R&D) end items or R&D test
> quantities that is due solely to results of previous testing under
> this contract; or
>
> \(iii\) To the contract type only.

\(c\) *VECP preparation*. As a minimum, the Contractor shall include in
each VECP the information described in paragraphs (c)(1) through (8) of
this clause. If the proposed change is affected by contractually
required configuration management or similar procedures, the
instructions in those procedures relating to format, identification, and
priority assignment shall govern VECP preparation. The VECP shall
include the following:

> \(1\) A description of the difference between the existing contract
> requirement and the proposed requirement, the comparative advantages
> and disadvantages of each, a justification when an item\'s function or
> characteristics are being altered, the effect of the change on the end
> item\'s performance, and any pertinent objective test data.
>
> \(2\) A list and analysis of the contract requirements that must be
> changed if the VECP is accepted, including any suggested specification
> revisions.
>
> \(3\) Identification of the unit to which the VECP applies.
>
> \(4\) A separate, detailed cost estimate for (i) the affected portions
> of the existing contract requirement and (ii) the VECP. The cost
> reduction associated with the VECP shall take into account the
> Contractor\'s allowable development and implementation costs,
> including any amount attributable to subcontracts under the
> Subcontracts paragraph of this clause, below.
>
> \(5\) A description and estimate of costs the Government may incur in
> implementing the VECP, such as test and evaluation and operating and
> support costs.
>
> \(6\) A prediction of any effects the proposed change would have on
> collateral costs to the agency.
>
> \(7\) A statement of the time by which a contract modification
> accepting the VECP must be issued in order to achieve the maximum cost
> reduction, noting any effect on the contract completion time or
> delivery schedule.
>
> \(8\) Identification of any previous submissions of the VECP,
> including the dates submitted, the agencies and contract numbers
> involved, and previous Government actions, if known.
>
> \(d\) *Submission*. The Contractor shall submit VECP\'s to the
> Contracting Officer, unless this contract states otherwise. If this
> contract is administered by other than the contracting office, the
> Contractor shall submit a copy of the VECP simultaneously to the
> Contracting Officer and to the Administrative Contracting Officer.
>
> \(e\) *Government action*.
>
> \(1\) The Contracting Officer will notify the Contractor of the status
> of the VECP within 45 calendar days after the contracting office
> receives it. If additional time is required, the Contracting Officer
> will notify the Contractor within the 45-day period and provide the
> reason for the delay and the expected date of the decision. The
> Government will process VECP\'s expeditiously; however, it will not be
> liable for any delay in acting upon a VECP.
>
> \(2\) If the VECP is not accepted, the Contracting Officer will notify
> the Contractor in writing, explaining the reasons for rejection. The
> Contractor may withdraw any VECP, in whole or in part, at any time
> before it is accepted by the Government. The Contracting Officer may
> require that the Contractor provide written notification before
> undertaking significant expenditures for VECP effort.
>
> \(3\) Any VECP may be accepted, in whole or in part, by the
> Contracting Officer\'s award of a modification to this contract citing
> this clause and made either before or within a reasonable time after
> contract performance is completed. Until such a contract modification
> applies a VECP to this contract, the Contractor shall perform in
> accordance with the existing contract. The decision to accept or
> reject all or part of any VECP is a unilateral decision made solely at
> the discretion of the Contracting Officer.

\(f\) *Sharing rates*. If a VECP is accepted, the Contractor shall share
in net acquisition savings according to the percentages shown in the
table below. The percentage paid the Contractor depends upon\--

> \(1\) This contract\'s type (fixed-price, incentive, or
> cost-reimbursement);
>
> \(2\) The sharing arrangement specified in paragraph (a) of this
> clause (incentive, program requirement, or a combination as delineated
> in the Schedule); and
>
> \(3\) The source of the savings (the instant contract, or concurrent
> and future contracts), as follows:

\(g\) *Calculating net acquisition savings.*

> \(1\) Acquisition savings are realized when (i) the cost or price is
> reduced on the instant contract, (ii) reductions are negotiated in
> concurrent contracts, (iii) future contracts are awarded, or (iv)
> agreement is reached on a lump-sum payment for future contract savings
> (see subparagraph (i)(4) below). Net acquisition savings are first
> realized, and the Contractor shall be paid a share, when Government
> costs and any negative instant contract savings have been fully offset
> against acquisition savings.
>
> \(2\) Except in incentive contracts, Government costs and any price or
> cost increases resulting from negative instant contract savings shall
> be offset against acquisition savings each time such savings are
> realized until they are fully offset. Then, the Contractor\'s share is
> calculated by multiplying net acquisition savings by the appropriate
> Contractor\'s percentage sharing rate (see paragraph (f) of this
> clause). Additional Contractor shares of net acquisition savings shall
> be paid to the Contractor at the time realized.
>
> \(3\) If this is an incentive contract, recovery of Government costs
> on the instant contract shall be deferred and offset against
> concurrent and future contract savings. The Contractor shall share
> through the contract incentive structure in savings on the instant
> contract items affected. Any negative instant contract savings shall
> be added to the target cost or to the target price and ceiling price,
> and the amount shall be offset against concurrent and future contract
> savings.
>
> \(4\) If the Government does not receive and accept all items on which
> it paid the Contractor\'s share, the Contractor shall reimburse the
> Government for the proportionate share of these payments.

\(h\) *Contract adjustment*. The modification accepting the VECP (or a
subsequent modification issued as soon as possible after any
negotiations are completed) shall\--

> \(1\) Reduce the contract price or estimated cost by the amount of
> instant contract savings, unless this is an incentive contract;
>
> \(2\) When the amount of instant contract savings is negative,
> increase the contract price, target price and ceiling price, target
> cost, or estimated cost by that amount;
>
> \(3\) Specify the Contractor\'s dollar share per unit on future
> contracts, or provide the lump-sum payment;
>
> \(4\) Specify the amount of any Government costs or negative instant
> contract savings to be offset in determining net acquisition savings
> realized from concurrent or future contract savings; and
>
> \(5\) Provide the Contractor\'s share of any net acquisition savings
> under the instant contract in accordance with the following:
>
> \(i\) Fixed-price contracts\--add to contract price.
>
> \(ii\) Cost-reimbursement contracts\--add to contract fee.

\(i\) *Concurrent and future contract savings*.

> \(1\) Payments of the Contractor\'s share of concurrent and future
> contract savings shall be made by a modification to the instant
> contract in accordance with subparagraph (h)(5) above. For incentive
> contracts, shares shall be added as a separate firm-fixed-price line
> item on the instant contract. The Contractor shall maintain records
> adequate to identify the first delivered unit for 3 years after final
> payment under this contract.
>
> \(2\) The Contracting Officer shall calculate the Contractor\'s share
> of concurrent contract savings by\--
>
> \(i\) Subtracting from the reduction in price negotiated on the
> concurrent contract any Government costs or negative instant contract
> savings not yet offset; and
>
> \(ii\) Multiplying the result by the Contractor\'s sharing rate.
>
> \(3\) The Contracting Officer shall calculate the Contractor\'s share
> of future contract savings by\--
>
> \(i\) Multiplying the future unit cost reduction by the number of
> future contract units scheduled for delivery during the sharing
> period;
>
> \(ii\) Subtracting any Government costs or negative instant contract
> savings not yet offset; and
>
> \(iii\) Multiplying the result by the Contractor\'s sharing rate.
>
> \(4\) When the Government wishes and the Contractor agrees, the
> Contractor\'s share of future contract savings may be paid in a single
> lump sum rather than in a series of payments over time as future
> contracts are awarded. Under this alternate procedure, the future
> contract savings may be calculated when the VECP is accepted, on the
> basis of the Contracting Officer\'s forecast of the number of units
> that will be delivered during the sharing period. The Contractor\'s
> share shall be included in a modification to this contract (see
> paragraph (h)(3) of this clause) and shall not be subject to
> subsequent adjustment.
>
> \(5\) *Alternate no-cost settlement method*. When, in accordance with
> subsection 48.104-4 of the Federal Acquisition Regulation, the
> Government and the Contractor mutually agree to use the no-cost
> settlement method, the following applies:
>
> \(i\) The Contractor will keep all the savings on the instant contract
> and on its concurrent contracts only.
>
> \(ii\) The Government will keep all the savings resulting from
> concurrent contracts placed on other sources, savings from all future
> contracts, and all collateral savings.

\(j\) *Collateral savings*. If a VECP is accepted, the Contracting
Officer will increase the instant contract amount, as specified in
paragraph (h)(5) of this clause, by a rate from 20 to 100 percent, as
determined by the Contracting Officer, of any projected collateral
savings determined to be realized in a typical year of use after
subtracting any Government costs not previously offset. However, the
Contractor\'s share of collateral savings will not exceed the
contract\'s firm-fixed-price, target price, target cost, or estimated
cost, at the time the VECP is accepted, or \$100,000, whichever is
greater. The Contracting Officer will be the sole determiner of the
amount of collateral savings.

\(k\) *Relationship to other incentives*. Only those benefits of an
accepted VECP not rewardable under performance, design-to-cost
(production unit cost, operating and support costs, reliability and
maintainability), or similar incentives shall be rewarded under this
clause. However, the targets of such incentives affected by the VECP
shall not be adjusted because of VECP acceptance. If this contract
specifies targets but provides no incentive to surpass them, the value
engineering sharing shall apply only to the amount of achievement better
than target.

\(l\) *Subcontracts*. The Contractor shall include an appropriate value
engineering clause in any subcontract of \$100,000 or more and may
include one in subcontracts of lesser value. In calculating any
adjustment in this contract\'s price for instant contract savings (or
negative instant contract savings), the Contractor\'s allowable
development and implementation costs shall include any subcontractor\'s
allowable development and implementation costs, and any value
engineering incentive payments to a subcontractor, clearly resulting
from a VECP accepted by the Government under this contract. The
Contractor may choose any arrangement for subcontractor value
engineering incentive payments, *provided*, that the payments shall not
reduce the Government\'s share of concurrent or future contract savings
or collateral savings.

\(m\) *Data*. The Contractor may restrict the Government\'s right to use
any part of a VECP or the supporting data by marking the following
legend on the affected parts:

These data, furnished under the Value Engineering clause of contract
\_\_\_\_\_\_\_\_, shall not be disclosed outside the Government or
duplicated, used, or disclosed, in whole or in part, for any purpose
other than to evaluate a value engineering change proposal submitted
under the clause. This restriction does not limit the Government\'s
right to use information contained in these data if it has been obtained
or is otherwise available from the Contractor or from another source
without limitations.

If a VECP is accepted, the Contractor hereby grants the Government
unlimited rights in the VECP and supporting data, except that, with
respect to data qualifying and submitted as limited rights technical
data, the Government shall have the rights specified in the contract
modification implementing the VECP and shall appropriately mark the
data. (The terms \"unlimited rights\" and \"limited rights\" are defined
in Part 27 of the Federal Acquisition Regulation.)

(End of clause)

*Alternate I (Apr 1984*). If the contracting officer selects a mandatory
value engineering program requirement, substitute the following
paragraph (a) for paragraph (a) of the basic clause:

(a) *General*. The Contractor shall (1) engage in a value engineering
    program, and submit value engineering progress reports, as specified
    in the Schedule and (2) submit to the Contracting Officer any
    resulting value engineering change proposals (VECP\'s). In addition
    to being paid as the Schedule specifies for this mandatory program,
    the Contractor shall share in any net acquisition savings realized
    from accepted VECP\'s, in accordance with the pro- gram requirement
    sharing rates in paragraph (f) below.

*Alternate II (Feb 2000*). If the contracting officer selects both a
value engineering incentive and mandatory value engineering program
requirement, substitute the following paragraph (a) for paragraph (a) of
the basic clause:

\(a\) *General*. For those contract line items designated in the
Schedule as subject to the value engineering program requirement, the
Contractor shall (1) engage in a value engineering program, and submit
value engineering progress reports, as specified in the Schedule and (2)
submit to the Contracting Officer any resulting VECP\'s. In addition to
being paid as the Schedule specifies for this mandatory program, the
Contractor shall share in any net acquisition savings realized from
VECP\'s accepted under the program, in accordance with the program
requirement sharing rates in paragraph (f) below. For remaining areas of
the contract, the Contractor is encouraged to develop, prepare, and
submit VECP\'s voluntarily; for VECP\'s accepted under these remaining
areas, the incentive sharing rates apply. The decision on which rate
applies is a unilateral decision made solely at the discretion of the
Government.

*Alternate III (Apr 1984*). When the head of the contracting activity
determines that the cost of calculating and tracking collateral savings
will exceed the benefits to be derived in a contract calling for a value
engineering incentive, delete paragraph (j) from the basic clause and
redesignate the remaining paragraphs accordingly.

## I.16 52.252-6 Authorized Deviations in Clauses (Apr 1984)

\(a\) The use in this solicitation or contract of any Federal
Acquisition Regulation (48 CFR Chapter 1) clause with an authorized
deviation is indicated by the addition of \"(DEVIATION)\" after the date
of the clause.

\(b\) The use in this solicitation or contract of any GSAM (48 CFR
Chapter) clause with an authorized deviation is indicated by the
addition of \"(DEVIATION)\" after the name of the regulation. (End of
Clause)

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**I.17 GSAM 552.203-71 Restriction on Advertising (Sept 1999)**

The contractor shall not refer to this contract in commercial
advertising or similar promotions in such a manner as to state or imply
that the product or service provided is endorsed or preferred by the
White House, the Executive Office of the President, or any other element
of the Federal Government or is considered by these entities to be
superior to other products or services. Any advertisement by the
contractor, including price-off coupons, that refers to a military
resale activity shall contain the following statement: \"This
advertisement is neither paid for nor sponsored in whole or in part, by
any element of the United States Government.\"

(End of Clause)

## I.18 GSAM 552.211-77 Packing List (Feb 1996)

\(a\) A packing list or other suitable shipping document shall accompany
each shipment and shall indicate: (1) Name and address of the consignor;
(2) Name and complete address of the consignee; (3) Government order or
requisition number; (4) Government bill of lading number covering the
shipment (if any); and (5) Description of the material shipped,
including item number, quantity, number of containers, and package
number (if any).

\(b\) When payment will be made by Government commercial credit card, in
addition to the information in (a) above, the packing list or shipping
document shall include: (1) Cardholder name and telephone number and (2)
the term \"Credit Card\".

(End of Clause)

## I.19 GSAM 552.215-70 Examination of Records by GSA (Feb 1996)

The contractor agrees that the Administrator of General Services or any
duly authorized representatives shall, until the expiration of 3 years
after final payment under this contract, or of the time periods for the
particular records specified in Subpart 4.7 of the Federal Acquisition
Regulation (48 CFR 4.7), whichever expires earlier, have access to and
the right to examine any books, documents, papers, and records of the
contractor involving transactions related to this contract or compliance
with any clauses hereunder. The contractor further agrees to include in
all its subcontracts hereunder a provision to the effect that the
subcontractor agrees that the Administrator of General Services or any
authorized representatives shall, until the expiration of 3 years after
final payment under the subcontract, or of the time periods for the
particular records specified in Subpart 4.7 of the Federal Acquisition
Regulation (48 CFR 4.7), whichever expires earlier, have access to and
the right to examine any books, documents, papers, and records of such
subcontractor involving transactions related to the subcontract or
compliance with any clauses hereunder. The term \"subcontract\" as used
in this clause excludes (a) purchase orders not exceeding \$100,000 and
(b) subcontracts or purchase orders for public utility services at rates
established for uniform applicability to the general public.

(End of Clause)

## I.20 GSAM 552.223-70 Hazardous Substances (May 1989)

\(a\) If the packaged items to be delivered under this contract are of a
hazardous substance and ordinarily are intended or considered to be for
use as a household item, this contract is subject to the Federal
Hazardous Substances Act, as amended (15 U.S.C. 1261-1276), implementing
regulations thereof (16 CFR Chapter II), and Federal Standard No. 123,
Marking for Shipment (Civil Agencies), issue in effect on the date of
this solicitation.

\(b\) The packaged items to be delivered under this contract are subject
to the preparation of shipping documents, the preparation of items for
transportation, shipping container construction, package making, package
labeling, when required, shipper\'s certification of compliance, and
transport vehicle placarding in accordance with Parts 171 through 178 of
49 CFR and the Hazardous Materials Transportation Act.

\(c\) The minimum packaging acceptable for packaging Department of
Transportation regulated hazardous materials shall be those in 49 CFR
173.

(End of Clause)

[]{#__RefHeading___Toc132437653 .anchor}

**I.21 GSAM 552.223-71 Nonconforming Hazardous Materials (Sept 1999)**

\(a\) Non conforming supplies that contain hazardous material or that
may expose persons who handle or transport the supplies to hazardous
material and which require replacement under the inspection and/or
warranty clauses of this contract shall be reshipped to the contractor
at the contractor\'s expense. The contractor agrees to accept return of
these non conforming supplies and to pay all costs occasioned by their
return.

\(b\) \"Hazardous material,\" as used in this clause, includes any
material defined as hazardous under the latest version of Federal
Standard No. 313 (including revisions adopted during the term of the
contract).

\(c\) If the contractor fails to provide acceptable disposition
instructions for the non conforming supplies within 10 days from the
date of the Government\'s request (or such longer period as may be
agreed to between the CO and the contractor), or fails to accept return
of the reshipped nonconforming supplies, such failure: (1) May be
interpreted as a willful failure to perform, (2) may result in
termination of the contract for default and (3) shall be considered by
the CO in determining the responsibility of the contractor for any
future award (see FAR 9.104-3(c) and 9.406-2).

\(d\) Pending final resolution of any dispute, the contractor shall
promptly comply with the decision of the CO.

(End of Clause)

**I.22(a) GSAM 552.232-72 Final Payment (Sept 1999)**

Before final payment is made, the Contractor shall furnish the
Contracting Officer with a release of all claims against the Government
relating to this contract, other than claims in stated amounts that are
specifically excepted by the Contractor from the release. If the
Contractor's claim to amounts payable under the contract has been
assigned under the Assignment of Claims Act of 1940, as amended
(31 U.S.C. 3727, 41 U.S.C. 15), a release may also be required of the
assignee.

(End of clause)

**I.22(b) GSAM 552.232-74 Invoice Payments (Sept 1999)**

(a) The due date for making invoice payments by the designated payment
office is: (1) for orders placed electronically by the General Services
Administration (GSA) Federal Supply Service (FSS), and to be paid by GSA
through electronic funds transfer (EFT), the later of the following two
events: (i) The 10^th^ day after the designated billing office receives
a proper invoice from the Contractor. If the designated billing office
fails to annotate the invoice with the date of receipt at the time of
receipt, the invoice payment due date shall be the 10^th^ day after the
date of the Contractor's invoice; provided the Contractor submitted a
proper invoice

and no disagreement exists over quantity, quality, or Contractor
compliance with contract requirements. (ii) The 10^th^ day after
Government acceptance of supplies delivered or services performed by the
Contractor. (2) For all other orders, the later of the following two
events: (i) The 30^th^ day after the designated billing office receives
a proper invoice from the Contractor. If the designated billing office
fails to annotate the invoice with the date of receipt at the time of
receipt, the invoice payment due date shall be the 30^th^ day after the
date of the Contractor's invoice; provided the Contractor submitted a
proper invoice and no disagreement exists over quantity, quality, or
Contractor compliance with contract requirements. (ii) The 30^th^ day
after Government acceptance of supplies delivered or services performed
by the

Contractor. (3) On a final invoice, if the payment amount is subject to
contract settlement actions, acceptance occurs on the effective date of
the contract settlement.

(b) The General Services Administration will issue payment on the due
date in paragraph (a)(1) of this clause if the Contractor complies with
full cycle electronic commerce. Full cycle electronic commerce includes
all the following elements: (1) The Contractor must receive and fulfill
electronic data interchange (EDI) purchase orders (transaction set 850).
(2) The Contractor must generate and submit to the Government valid EDI
invoices (transaction set 810) or submit invoices through the GSA
Finance Center Internet-based invoice process. Internet-based invoices
must be submitted using procedures provided by GSA. (3) The Contractor's
financial institution must receive and process, on behalf of the
Contractor, EFT payments through the Automated Clearing House (ACH)
system.

(4) The EDI transaction sets in paragraphs (b)(1) through (b)(3) of this
clause must adhere to implementation conventions provided by GSA.

(c) If any of the conditions in paragraph (b) of this clause do not
occur, the 10-day payment due dates in paragraph (a)(1) of this clause
become 30-day payment due dates.

(d) Notwithstanding paragraph (g) of the clause at FAR 52.212-4,
Contract Terms and Conditions---Commercial Items, if the Contractor
submits hard-copy invoices, submit only an original invoice. No copies
of the invoice are required.

(e) All other provisions of the Prompt Payment Act (31 U.S.C. 3901
et seq.) and Office of Management and Budget (OMB) Circular A- 125,
Prompt Payment, apply.

(End of clause)

### 

### I.23 GSAM 552.252-6 Authorized Deviations in Clauses (Sept 1999)

a.  *Deviations to FAR clauses*. (1) This solicitation or contract
    indicates any authorized deviation to a Federal Acquisition
    Regulation (48 CFR Chapter 1) clause by the addition of
    "(DEVIATION)" after the date of the clause, if the clause is not
    published in the General Services Administration Acquisition
    Regulation (48 CFR Chapter 5). (2) This solicitation indicates any
    authorized deviation to a Federal Acquisition Regulation (FAR)
    clause that is published in the General Services Administration
    Acquisition Regulation by the addition of "(DEVIATION (FAR clause
    no.))" after the date of the clause.

b.  *Deviations to GSAR clauses*. This solicitation indicates any
    authorized deviation to a General Services Administration
    Acquisition Regulation clause by the addition of "(DEVIATION)" after
    the date of the clause.

c.  *"Substantially the same as" clauses*. Changes in wording of clauses
    prescribed for use on a "substantially the same as" basis are not
    considered deviations.

(End of clause)

## I.24 52.217-9 Option to Extend the Term of the Contract (Mar 2000)

\(a\) The Government may extend the term of the contract by written
notice to the contractor within 30 days of the expiration of the
contract provided, that the Government shall give the contractor a
preliminary notice of its intent to extend at least 60 days before the
contract expires. The preliminary notice does not commit the Government
to an extension.

\(b\) If the Government exercises this option, the extended contract
shall be considered to include this option provision.

\(c\) The total duration of this contract, including the exercise of
options under this clause, shall not exceed 10 years.

(End of Clause)

## I.25 Year 2000 Warranty -- Commercial Supply Items

The contractor warrants that each hardware, software, and firmware
product delivered under this contract shall be able to accurately
process date data (including, but not limited to, calculating,
comparing, and sequencing) from, into, and between the twentieth and
twenty-first centuries, including leap year calculations, when used in
accordance with the product documentation provided by the contractor,
provided that all listed or unlisted products (e.g. hardware, software,
firmware) used in combination with such listed product properly exchange
date data with it. If the contract requires that specific listed
products must perform as a system in accordance with the foregoing
warranty, then that warranty shall apply to those listed products as a
system. The duration of this warranty and the remedies available to the
Government for breach of this warranty shall be as defined in, and
subject to, the terms and limitations of the contractor's standard
commercial warranty or warranties contained in this contract, provided
that notwithstanding any provision to the contrary in such commercial
warranty or warranties, the remedies available to the Government under
this warranty shall include repair or replacement of any listed product
whose non-compliance is discovered and made known to the contractor in
writing within ninety (90) calendar days after acceptance. Nothing in
this warranty shall be construed to limit any rights or remedies the
Government may otherwise have under this contract with respect to
defects other than Year 2000 performance.

## I.26 Year 2000 Warranty -- Non-Commercial Supply Items

The contractor warrants that each non-commercial item of hardware,
software, and firmware delivered or developed under this contract shall
be able to accurately process date data (including, but not limited to,
calculating, comparing, and sequencing) from, into, and between the
twentieth and twenty-first centuries, including leap year calculation,
when used in accordance with the item documentation provided by the
contractor, provided that all listed or unlisted items (e.g. hardware,
software, firmware) used in combination with such listed item properly
exchange date data with it. If the contract requires that specific
listed items must perform as a system in accordance with the foregoing
warranty, then that warranty shall apply to those listed items as a
system. The duration of this warranty and the remedies available to the
Government for breach of this warranty shall be as defined in, and
subject to, the terms and limitations of any general warranty provisions
of this contract, provided that notwithstanding any provision to the
contrary in such warranty provision(s), or in the absence of any such
warranty provision(s), the remedies available to the Government under
this warranty shall include repair or replacement of any listed item
whose non-compliance is discovered and made known to the contractor in
writing within ninety (90) calendar days after acceptance. Nothing in
this warranty shall be construed to limit any rights or remedies the
Government may otherwise have under this contract with respect to
defects other than Year 2000 performance.

## I.27 Clause 52.217-8, Option to Extend Services (Nov 1999) as Prescribed in FAR 17.208(f). Option to Extend Services (Nov 1999)

The Government may require continued performance of any services within
the limits and at the rates specified in the contract. These rates may
be adjusted only as a result of revisions to prevailing labor rates
provided by the Secretary of Labor. The option provision may be
exercised more than once, but the total extension of performance
hereunder shall not exceed 6 months. The Contracting Officer may
exercise the option by written notice to the Contractor before the
contract expires.

**I.28 52.204-9 -- Personal Identity Verification of Contractor
Personnel (JAN 2006)**

The Contractor shall comply with agency personal identity verification
procedures identified in the contract that implement Homeland Security
Presidential Directive-12 (HSPD-12), Office of Management and Budget
(OMB) guidance M-05-24, and Federal Information Processing Standards
Publication (FIPS PUB) Number 201.

The Contractor shall insert this clause in all subcontracts when the
subcontractor is required to have physical access to a Federally
controlled facility or access to a Federal information system.

> (End of clause)

# SECTION J

**LIST OF ATTACHMENTS**

  ------------------------ ----------------------------------------------------
  **ATTACHMENT             **[TITLE]{.underline} .**
  [NUMBER]{.underline}**   

                           

  J-1                      Service Contract Act Requirements

                           

  J-2                      Personnel Resume Format

                           

  J-3                      Monthly Financial Summary Report Format

                           

  J-4                      Task Order Proposal Summary Format

                           

  J-5                      Contract Labor Ceiling Rates

                           

  J-6                      Reserved

                           

  J-7                      Cost Recovery

                           

  J-8                      Subcontracting Plan
  ------------------------ ----------------------------------------------------

## Attachment J-1

Service Contract Act Requirements

The Skill Levels in the table below are non-exempt wage determination
positions as defined in the Service Contract Act.

  -------------- ----------------------------- --------------------------
  **SKILL        **SKILL TITLE**               **AS CLASSIFIED IN WAGE
  LEVEL**                                      DETERMINATIONS**

  20             Task Administrative Assistant General Clerk IV (01118)

  21             Task Service Support          General Clerk I (01115)

  22             Documentation Specialist      Technical Writer (29480)

  55             Computer Operator (Senior)    Computer Operator IV
                                               (03044)

  56             Computer Operator             Computer Operator II
                 (Intermediate)                (03042)

  57             Electronic Input Operator     Word Processor II (01612)
                 (Lead)                        

  58             Electronic Input Operator     Word Processor I (01611)
  -------------- ----------------------------- --------------------------

Pursuant to FAR Clause 52.222-43 Fair Labor Standards Act and Service
Contract Act -- Price Adjustment (May 1989):

> Department of Labor (DOL) Wage Determinations previously incorporated
> effective 1 January 2005 at the Prime Contract level, applicable to
> current task orders, will remain in effect until expiration of the
> task orders current period of performance or current option year.
> These Wage Determinations can be located at
> [http://www.wdol.gov](http://www.wdol.gov/).
>
> The applicable DOL Wage Determinations for years 2007 and 2008 will be
> those in effect as of July 1, 2006. The Contractor shall notify the
> ANSWER CO of any increases claimed under this clause for contract
> labor ceiling rates as a result of the revised Wage Determinations.
> Revised ceiling rate proposal attributable to the incorporation of the
> applicable July DOL Wage Determinations shall be received not later
> than August 31, 2006. The proposal shall contain the Contractor's list
> of applicable Wage Determinations and pricing rationale. Modifications
> to ceiling rates will be effective January 1, 2007 and will be valid
> for a period of 2 years.
>
> The Contractor shall submit applicable Wage Determinations with all
> new task order proposals.

## Attachment J-2

**Personnel Resume Format**

**Resume Cover Sheet**

From: Company Certifying Official

To: GSA ITM

Subj: Company abbreviation/task order number/skill level number/ last
name, first name initial

General:

Contractor:

Contract No.:

Manager:

Task Order:

Task Skill Level No.:

Candidate Name: (first, middle initial, last)

Employee I.D. No.:

Start Date:

Replacement For:

Full Time \[ \] Part Time \[ \] (Information Only)

Security Clearance:

**Resume**

Education:

High School Graduate: \[ \] Yes \[ \] No

> (Degrees (highest to lowest): type of degree, year degree received,
> school bestowing degree, major field of study) (List certifications,
> if required for the task; name, date received, expiration date,
> certifying agency/Co./individual)

Experience:

(In reverse chronological sequence starting with current and going back
up to 10 years; only indicate over 10 years if task related, required or
significant)

(Dates of employment-Mo/Yr) (Co. employed by) (name and phone no. of
contact)

(Position title) (City and state where employed)

(Summary of relevant (direct and related) experience)

## Attachment J-3

**Monthly Financial Summary Report Format**

Reporting Period: 5/98

**TASK ORDER NUMBER: PDX478001**

Period of Performance: 10/1/97 - 9/30/98

**[1. Current Period Charges]{.underline}**

> A. Current Period Labor

  ---------- ---------- ------- ------- --------- --------- ------- ---------- -------
  Employee   Employee   Skill   Rate    Rate Area On-Site           Off-Site   
             ID         Level   Year              Hours             Hours      

                                                  Reg       O/T     Reg        O/T

                                                                               

  G.S.       12345      99      1       1         160.0     0.0     0.0        0.0
  Adenture                                                                     

                                        Totals:   160.0     0.0     0.0        0.0
  ---------- ---------- ------- ------- --------- --------- ------- ---------- -------

B. Current Period ODCs

  ---------------- -- ------------------- --------------- -----------------
  Paid To             Purpose             Date Paid       Amount Paid

                                                          

  The Computer        Modem               05/01/98        99.00
  Store                                                   

                                                          

                      Total:                              99.00
  ---------------- -- ------------------- --------------- -----------------

> **C. Prior Period Adjustments:**

(1) Labor

  ---------- ---------- ------- ------ --------- --------- ------ ---------- ------ --------
  Employee   Employee   Skill   Rate   Rate Area On-Site          Off-Site          Prior
             ID         Level   Year             Hours            Hours             Period

                                                 Reg       O/T    Reg        O/T    

                                                                                    

  G.S.       12345      99      1      1         8.0       0.0    0.0        0.0    9803
  Adenture                                                                          

                                       Totals:   8.0       0.0    0.0        0.0    
  ---------- ---------- ------- ------ --------- --------- ------ ---------- ------ --------

\(2\) ODCs:

  ------------- -- --------------- ------------ ------------- -------------
  Paid To          Purpose         Date Paid    Amount Paid   Prior Period

                                                              

  The Computer     Print Cartridge 4/15/98      30.00         9803
  Store                                                       

                                                              

                   Total:                       30.00         
  ------------- -- --------------- ------------ ------------- -------------

2\. Billing Summary

  ------------------------- ------------- ------ ----------- --------- --------- ------------ --------- --------- ------------- ------------ ------------ ----------- ----------- -----------
  **A. Labor**                                                                                                                                                                    

                                                                                                                                                                                  

                            Skill         Rate   Reg         On\\Off   Billing   Current                Task to                 Negotiated                Remaining               Remaining
                                                                                 Period                 Date                                                                      

                            Level         Year   O/T         Site      Rate      Hours        Cost      Hours     Cost          Hours        Cost         Hours       Cost        Percent

                                                                                                                                                                                  

                            99            1      R           On        40.00     168.0        6720.00   168.0     6720.00       320.0        12800.00     152.0       6080.00     48%

                                                                                                                                                                                  

                                                                                                                                                                                  

                            Total Cost to                                                     6720.00             6720.00                                                         
                            Government:                                                                                                                                           

                            GSA Discount                                                                                                                                          
                            @ %:                                                                                                                                                  

                            Labor Total:                                                      6720.00             6720.00                    12800.00                 6080.00     48%

                                                                                                                                                                                  

  **B. ODCs**                                                                                                                                                                     

                                                                                                                                                                                  

                            ODCs:                                                             129.00              129.00                     200.00                   71.00       36%

                                                                                                                                                                                  

                            Total Cost to                                                     129.00              129.00                                                          
                            Government:                                                                                                                                           

                                                                                                                                                                                  

                            Deferred:                                                         50.00                                                                               

                                                                                                                                                                                  

                            Available:                                                                                                                                21.00       11%

                            (Remaining                                                                                                                                            
                            ODCs less                                                                                                                                             
                            total                                                                                                                                                 
                            deferred)                                                                                                                                             

                                                                                                                                                                                  

  **C. Grand Total Billing                                                                                                                                                        
  Section**                                                                                                                                                                       

                                                                                              Current             Task to Date               Negotiated               Remaining   

                                                                                              Period              Costs                      Costs                    Costs       
                                                                                              Costs                                                                               

                                                                                                                                                                                  

                            Total Labor:                                                      6720.00             6720.00                    12800.00                 6080.00     

                            Total ODCs:                                                       129.00              129.00                     200.00                   71.00       

                                                                                                                                                                                  

                            Total Cost to                                                     6849.00             6849.00                    13000.00                 6151.00     
                            Government:                                                                                                                                           

                                                                                                                                                                                  

  **[3.                                                                                                                                                                           
  Deferred]{.underline}**                                                                                                                                                         

                                                                                                                                                                                  

  **A. Labor**                                                                                                                                                                    

                                                             Emp       Billing                                                                                                    

                                                             ID        Rate      Hours        Cost      Period    Explanation                                                     

                                                                                                                                                                                  

                                                             12345     40.00     8.0          320.00    9804      Late billing                                                    

                                                                                                                                                                                  

  **B. ODCs**                                                                                                                                                                     

                                                                                              50.00     9804      Late billing                                                    

                                                                                                                                                                                  

  **[4. Staffing                                                                                                                                                                  
  History]{.underline}**                                                                                                                                                          

                                                                                                                                                                                  

  **A. Current Positions**                                                                                                                                                        

                                                                                                                                                                                  

                            Skill                Employee                        Authorized             Actual                  Days         Estimated                            
                                                 Name                                                                                                                             

                            Level                                                Start        Finish    Start     Finish        Vacant       Fill Date                            

                                                                                                                                                                                  

                            99                   G. S.                           10/1/97      9/30/98   10/1/98                                                                   
                                                 Adventure                                                                                                                        

                                                                                                                                                                                  

  **B. Previous Employees**                                                                                                                                                       

                                                                                                                                                                                  

                            Skill                Employee                        Authorized             Actual                                                                    
                                                 Name                                                                                                                             

                            Level                                                Start        Finish    Start     Finish                                                          
  ------------------------- ------------- ------ ----------- --------- --------- ------------ --------- --------- ------------- ------------ ------------ ----------- ----------- -----------

## Attachment J-4

**Task Order Proposal Summary Format**

![](media/image3.wmf)

## Attachment J-5

**Contract Labor Ceiling Rates**

Contract Labor Ceiling Rate Tables for Contract Years 1 -- 10 and Task
Order Years 11 -- 15

(Specific to each Contractor)

## Attachment J-6

**RESERVED**

## Attachment J-7

**Cost Recovery Report**

**Name of Contractor**

**Contract Number GS09KXXXXXXXXX**

**Cost Recovery Report**

**(12/98)**

***(Sample data for first month of contract)***

  ----------- ----------- ----------- ------------- -------------- ------------
  Task Order  Ordering    Client      Invoice       Amount of      Contract
  Number      Office                  Number        Invoice        Access Fee

                                                                   

  PHN178900   Hawaii      NAVPIC      1234-567-89   \$10,000.00    \$99.00

  "           "           "           2345-567-89   \$20,000.00    \$198.00

  "           "           "           3455-567-89   \$30,000.00    \$297.00

  "           "           "           4555-567-89   \$40,000.00    \$396.00

                                                                   

                                                                   

  PVN179901   Las Vegas   AFPIC       9876-543-21   \$5,000.00     \$49.50

  PVN179902   "           "           8766-543-22   \$6,000.00     \$59.40

  PVN179903   "           "           7666-543-23   \$7,000.00     \$69.30

  PVN179904   "           "           6666-543-24   \$8,000.00     \$79.20

                                                                   

                                                                   

  PXX178902   FEDSIM      MCPIC       1111-222-30   \$20,000.00    \$198.00

  "           "           "           1111-222-31   \$40,000.00    \$396.00

  "           "           "           1111-222-33   \$60,000.00    \$594.00

  "           "           "           1111-222-32   \$80,000.00    \$792.00

                                                                   

                                                                   

                                                                   

  GRAND TOT   THIS PRD.                             \$326,000.00   \$3,227.40
  ----------- ----------- ----------- ------------- -------------- ------------

## Attachment J-8

**Subcontracting Plan**

(Specific to each Contractor)