Question #1: RFP is missing sections D, J, & M.

Answer #1: Sections D, J & M were not applicable to this procurement.

Question #2: C.2.1.(d) Usage Data.

Is it a requirement to provide to all agencies with machine readable
data?

Answer \# 2: C.2.1.(d,)

Yes it is a requirement to provide all agencies with machine-readable
data. Customers are very interested in receiving their usage data.
Vendor may provide written justification to request a wavier.

Question #3: C.2.3.(b) Subscription Pricing

Can subscriptions cross fiscal years?

Is it a requirement that subscriptions be prepaid?

Clarification of Cancellation and Refunds? If customer pays \$1,000 per
month or \$12,000 per year but cancels after month 8, Does that meet the
requirement?

Answer #3: C.2.3.(b)

Yes a subscription can cross fiscal years.

No, May be paid on a monthly basis.

Yes, the customer would not be billed for months 9-12.

Question #4: C.2.3.(b) (4) Cancellations and Refunds

What does \"Open usage value\" mean?

In the event a member cancels a subscription after using only some of
the hour, is the member still charged the subscription price and is then
refunded the difference from the full subscription price?

Answer #4: C.2.3.(b) (4)

Open usage value is the transactional pricing CLIN 1010.

See example given in text - member would be charged the open usage
value, ie. transactional pricing for the hours used. That amount would
be subtracted from the subscription price to determine the refund
amount.

Question #5: C.2.3.(e) Customer- Specific pricing by agency - how would
the process work?

Is it published?

Even if negotiated directly with the contracting officer of the agency?
(also applies to C.3.4, Lot 4).

Answer #5: C.2.3.(e)

No the process is not published

If the vendor initiates customer-specific pricing the written offer goes
through the LC/FEDLINK contract officer; If a customer has a specific
requirement that they would like from a vendor, the customer\'s written
requirement goes through the LC/FEDLINK contract officer for negotiation
with the vendor.

Question #6: C.2.4 Licensing

\(b\) Library Terms. Does this apply to online?

\(4\) Redistribution. Does this apply to online?

Answer #6: C.2.4 Licensing

\(b\) Library Terms. Yes, applies to online.

\(4\) Redistribution. Yes, applies to online.

Question #7: C.3.3 Lot 3

Vendor provides numerous publications that are not offered
electronically. Can Lot 3 include all publications or only those offered
online?

Answer #7: C.3.3 Lot 3

Yes Lot 3 includes other associated publications.

Question #8: F.4.1 System Availability

What\'s intended measurement?

Is it assumed that busy signal does not refer to subscription plans?

Answer #8: F.4.1 System Availability

(See F.4.1.(b).(1)

Busy signals does include subscription plans.

Question #9: L.2.1

States that \"general statements that you understand, can, or will
comply\..., or paraphrasing of the RFP SOW will not be sufficient.\"
Need clarification. Seems to go against the goal of reducing the
wordiness.

Answer #9: L.2.1

Vendor does not need to repeat text covered in its standard materials.
Vendors should refer to their standard materials where appropriate, but
will need to explain those things not explained elsewhere in their
materials.

Question #10: L.3, L.4, and L.5

L.3 Volume 1 Costs and Certifications - submit three print copies.

L.4 Volume 2 Technical - submit four print copies.

L.5 Volume 3 Management - submit four print copies.

Does one set of each volume need to be an original?

Answer #10: L.3, L.4, and L.5

Yes, At least one copy of each volume must be an original.

Question #11: Would the \"Database Usage Charge\" (CLIN 1002a of
RFP94-14) be placed under the current CLIN 1010?

Answer #11:

Yes

Question #12: Could you give us an idea of when you plan to schedule the
oral presentations?

Answer #11: Oral presentations.

We will schedule the oral presentations after the closing date of the
RFP.

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