8.0 TRANSMISSION ServicES

Transmission Services (TS) provides reliable open access,
non-discriminatory transmission service on the Bonneville Power
Administration (BPA) transmission network for utilities, generators, and
power marketers consistent with various regulatory requirements. This is
done through marketing and selling transmission products and services,
both regulated and unregulated. TS provides asset management services
for the transmission assets of Federal Columbia River Power System
(FCRPS) including transmission system planning, design, construction,
operations, and maintenance.

In addition, TS is responsible for aircraft services support to the
agency. Aircraft Services ensures aviation policy is aligned with BPA's
business and transmission reliability needs. They are responsible for
aviation safety, coordinating flight requests, and developing flight
schedules as well as managing aircraft maintenance and operations.

**8.1 ENGINEERING AND TECHNICAL SERVICES**

Engineering and Technical Services is responsible for implementing the
transmission capital program, providing technical support for the
transmission maintenance program and providing real property services to
the agency. Services supporting the capital program include project
management, engineering, design, specifications, contract construction
management, construction inspection and commissioning services. Projects
include transmission lines, substations, control and protection systems,
telecommunication facilities and nonelectric facilities. Services
supporting transmission maintenance include developing maintenance
standards, field and laboratory testing services, specialized technical
training, equipment failure analysis, high level equipment and systems
expertise, spare parts sourcing, and development of advanced maintenance
techniques. Real property services include acquiring land for projects,
surveying, and mapping, Geographical Information System (GIS) and
photogrammetry, right-of-way permitting, managing encroachments, market
value assessment and danger tree management. Technical experts promote
the development and integration of advanced technologies to improve
system reliability and reduce costs. The Vice President for Engineering
and Technical Services provides cost management, project and service
contract management support to project managers and performance managers
in Engineering and Technical Services.

A.  **System Control Engineering** provides comprehensive engineering,
    design, field support, testing, evaluation, and instrumentation
    calibration services for BPA's control, telecommunication,
    protection, measurement and data acquisition facilities and
    associated equipment.

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1.  Protection Engineering is responsible for application engineering,
    design, and technical leadership for protective relaying, transfer
    trip, and associated systems, including system fault studies,
    specification and evaluation of new equipment, and standards.

2.  Measurement Systems is responsible for application engineering,
    design, and technical leadership for test and measurement systems
    maintains BPA\'s standards for measurement assurance and
    trace-ability, provides mobile calibration laboratory service to BPA
    field locations, and repairs field test and measurement equipment.

3.  Power System Control (PSC) Technical Services is responsible for
    technical leadership of the PSC system-wide maintenance function and
    the PSC functional team. These services include expert analysis,
    consultation, and troubleshooting support on complex
    telecommunications anomalies in the field, maintenance standards and
    guides for PSC, Reliability-Centered Maintenance (RCM) support,
    coordination of equipment and spare parts, emergency restoration for
    control and telecommunication facilities, technical training for
    field work force, and evaluation, acceptance testing of
    telecommunications and associated equipment.

4.  Remedial Action Schemes (RAS) and Data Systems is responsible for
    application engineering, design, and technical leadership for RAS,
    substation Supervisory Control and Data Acquisition (SCADA), System
    Equipment Recorder (SER), annunciator, Digital Fault Recorder (DFR),
    metering, telemetering, High Voltage Direct Current (HVDC) control,
    and special control systems including specification and evaluation
    of new equipment, and standards.

5.  System Protection and Control (SPC) Technical Services is
    responsible for technical leadership of the SPC system-wide
    maintenance functions and the SPC functional team. These services
    include expert analysis, consultation, and troubleshooting support
    on complex protection problems in the field, maintenance standards
    and guides for SPC, RCM support, reporting for Western Electric
    Coordinating Council (WECC) and North American Electric Reliability
    Corporation (NERC), external customer support, technical training
    for field work force, coordination of equipment and spare parts,
    fault studies, and system analysis, electronic magnetic transients
    program (EMTP) studies, as well as evaluation, acceptance testing,
    and quality assurance sample testing of protection and control
    equipment, mis-operation and failure analysis, relay setting
    optimization and model line testing of control and protection
    equipment.

6.  Telecommunications Engineering is responsible for application
    engineering, design, and technical leadership for telecommunication
    facilities and associated equipment, frequency interference
    analysis, document and maintains licensed radio frequencies, and
    expert technical advice and consultation on national
    telecommunications policy and legislation. This function manages
    operational telecommunications infrastructure, monitoring and
    recommending system additions based upon capacity, and design,
    develop and maintain system documentation for operational
    telecommunication systems.

**B. Transmission Engineering** supports the expansion, maintenance, and
operation of BPA's transmission-related facilities. The organization
consists of five separate and distinct work areas: Transmission Line
Design; Civil and Structural Design; Transmission Line Maintenance (TLM)
Technical Services; Project Engineering; and Construction Mgmt and
Specifications. Collectively these groups provide a wide range of
services that focus on the design, construction, and maintenance of
transmission and fiber optic lines. Design and construction services are
also provided in support of outdoor Substation needs such as site
development, structural components, and strain bus and in support of the
Wireless Program.

> 1\. Transmission Line Design provides complex component and electrical
> engineering support, analysis, and expertise associated with the
> design and maintenance of BPA transmission lines, fiber optic lines,
> and related projects. Component design includes engineering and
> technical support for transmission line conductor, fiber optic cable,
> insulators, conductor hardware, and accessories for the main grid and
> customer service transmission lines and fiber optic lines. This
> function also determines the thermal capacity, maximum operating
> temperatures, and the allowable current ratings for all BPA
> transmission lines. Electrical design includes engineering and
> technical support for such study areas as corona and field effects;
> right-of-way management; airway marking/lighting; lightning protection
> and grounding; corrosion engineering; high voltage insulation,
> electrical phasing and transposition requirements. The group also
> provides engineering and quality assurance/control support for the
> specification and purchase of critical transmission line components;
> assists in the development of BPA and industry-related policies,
> guidelines, and standards; provides engineering support to
> transmission line maintenance functions; and participates in research
> and development projects/programs.
>
> 2\. Structural Design provides a variety of services for the
> development of new facilities and the maintenance of existing
> facilities. Structural services include the structural analyses
> required for the design and maintenance of all the transmission lines,
> substations, and buildings within the BPA system. This includes design
> of any new structures that may be required for a new project; analyses
> of existing structures or existing designs to determine possible new
> loadings as new demands are placed on structures (e.g., fiber optics,
> Power Control System (PCS) antennas, new roofs); structural analyses
> of buildings and communications facilities; design of footings for
> structures; analyses of seismic capabilities of facilities on the BPA
> system and the retrofit or upgrade of facilities to enable the system
> to survive major earthquakes. Additional services include emergency
> response to transmission line failures and the expertise to assist
> maintenance to get the line back in operation.
>
> 3\. Civil Design provides a variety of services for the development of
> new facilities, and the maintenance of existing facilities. These
> services include the reconnaissance, design and construction
> administration of access roads; geotechnical services, including
> landslide stabilization, foundation investigations, and soils
> analyses; design and maintenance of bridges, culverts, etc.; site
> development for substations, whether a new station or adding to an
> existing station; site development for other facilities in the BPA
> system; design for oil spill containment in substations.
>
> 4\. TLM Technical Services provides technical support for the
> maintenance process for BPA's transmission lines and fiber optic
> cables by providing complex engineering and technical support,
> analysis, and expertise associated with the maintenance of BPA's
> transmission lines and fiber optic cables. This function helps to
> coordinate and develop Work Standards and Guides for BPA\'s
> Transmission Field Services regional and district offices to ensure
> consistent and effective maintenance of BPA's transmission lines and
> fiber optic cables, and transmission line and fiber optic cable
> Performance Level Guides. This function assists in the development and
> implementation of transmission line maintenance tools and training for
> BPA\'s Transmission Field Services regional and district offices.

5\. Project Engineering provides project engineering support, analysis,
and expertise associated with the design and maintenance of BPA
transmission lines and related projects, as well as some direct project
management. Specific areas of responsibility include new transmission
and fiber optic construction projects, line upgrades, maintenance
support, customer service projects, modifications of existing line
facilities, BPA's wireless program and direct support to its Planning
and Maintenance functions. In addition, this function develops and
executes process and policy changes to enhance the support that they
provide and to improve system reliability.

> 6\. Construction Management and Specifications specializes in the
> administration of contracted construction activity. This includes the
> development of construction and material specifications and standards,
> Construction Management, and professional Inspection Services. Primary
> workload includes transmission lines, substations, fiber optic cable,
> buildings, and other related facility projects. Additional services
> include material quality assurance, such as factory inspection and
> material acceptance, as assigned.

**C. Transmission Project Management** provides services for capital
projects across TS. The primary services on projects include advising
planners on plans-of-service, siting new facilities, leading project
teams, controlling scope and costs, maintaining schedules, and making
project decisions. The manager of Project Management promotes project
management effectiveness and quality improvements throughout TS,
positively influencing other project managers and organizations. This
function is responsible for process management of the design/build
process. The manager of Project Management makes project manager
assignments for all TS projects.

**D. Real Property Services** provides realty support for all BPA
programs including acquisition, management, and disposal of real
property including valuation (appraisal), forestry, and danger tree
support. In addition, Real Property Services provides land survey,
mapping, photogrammetry, and GIS support. These functions provide
management, direction, and control for these services, including
contracting to private companies, tribes, states, and federal agencies.

> 1\. Geospatial Services provides BPA-wide customer support including
> photogrammetry, remote sensing and GIS products, and services.
> Additionally, this function provides project management support;
> geographic information, products, and services; BPA security support;
> internal and external customer support for published map, data and
> product distribution; and Contracting Officer\'s Technical
> Representative (COTR) services to support the extensive utilization of
> contracting services. Plans and conducts photogrammetric surveys
> necessary for the design, acquisition, construction, operation, and
> maintenance of BPA facilities; Also, this function provides
> management, direction, and control for these services, many of which
> are carried out through contracting. They provide GIS support,
> products, and services for the agency. This includes, but is not
> limited to, engineering, environmental, conservation, marketing,
> customer relations, operations, maintenance, asset management and
> power. Typical products may be maps, at any scale, spatial analysis,
> reports, geographic data, and GIS consulting.
>
> 2\. Surveying and Mapping provides land survey and mapping services to
> support the design, right-of-way acquisition and land management,
> construction, and maintenance of BPA transmission facilities and
> programs. This function plans and conducts engineering, property,
> topographic and geodetic surveys necessary for the design,
> acquisition, construction, operation and maintenance of BPA
> facilities. Also, this function provides management, direction, and
> control for these services, many of which are carried out through
> contracting. They support right-of-way acquisition for transmission
> facilities by preparing pre-acquisition documentation, including land
> descriptions and exhibits. They prepare and maintain drawings of BPA
> transmission facilities, particularly transmission line plan/profile
> drawings and site property acquisition drawings, including substation
> sites, communication sites, and fish facilities.
>
> 3\. Real Property Field Services provide support to acquire, provide
> restrictive appraisals, and dispose and manage BPA's real estate
> rights. Determines acceptable multiple use of BPA rights-of-way,
> investigates and resolves encroachments on BPA land, negotiates
> changes/conditions in Memorandum-Of-Understandings (MOU) and other
> agreements; monitors property usage; negotiates, prepares, and
> administers realty affecting reimbursable agreements (except those
> with BPA power customers). This function acquires real estate
> interests for all BPA facilities and programs from private owner(s),
> federal agencies, state, city, county, and other utilities. Also, they
> obtain permission to enter property, clear title, make payments; and
> settles damage claims for both construction and maintenance projects.
> Also, they provide real estate expertise to the Regions.
>
> 4\. Real Property Support Services provides BPA-wide customer support
> including valuation, forestry and real property technical services.
> Valuation and forestry support includes real property appraisals for
> acquisition, disposal, and property management, identification,
> valuation and acquisition of danger trees, timber valuations, forestry
> technical support, support for timber disposals, weed studies,
> property cost estimates, and appraisal reviews. Realty technical
> services support includes preparation of acquisition packages for
> capital and expense projects, preparation of preliminary land
> management packages, obtaining environmental as well as city, county,
> state, federal, and other utility permits, ordering titles, land right
> reviews, collecting names and addresses, making payments, responding
> to inquiries from the public, maintaining land records including the
> Land Information System and Application Extender.

**E. Substation Engineering** is responsible for engineering, design and
specifications for substation projects and nonelectric facilities and
for technical support to the substation maintenance program.

> 1\. Substation Engineering is responsible for supporting the design of
> the outdoor portion of BPA's power substations and electrical
> facilities and the coordination of specifications and ordering of
> materials for construction of these facilities. These functions
> include: production of drawings and design documents; initiation of
> equipment procurement; generation of materials requests; purchase
> requisitions and bills of materials; development of design standards;
> and providing input to construction contracts for electrical projects.
> They support and provide expertise to other organizations in the
> development of plans, estimates, customer agreements, contract
> management and resolution of field problems. (Project management
> services are provided as assigned by the Project Management Manager.)
>
> 2\. Facilities Engineering provides mechanical engineering,
> architectural services, and technical field support for BPA
> nonelectric facilities, such as buildings, fuel storage, engine
> generators, Heating, Ventilation, Air Conditioning (HVAC) systems,
> cranes, water and sewer systems, roofs, and project management as
> assigned. Mechanical services include nonelectric plant, create
> standards and guides, provide technical consultation, and advice
> system-wide. Architectural services deal with personnel work
> environments throughout the agency, including commercial offices,
> light industrial shops, control centers, control/relay houses, as well
> as storage and equipment spaces. This function develops standards for
> nonelectric assets within the agency and provides interpretations to
> management on code compliance issues.
>
> 3\. Substation Maintenance and High Voltage (HV) Engineering is
> responsible for technical leadership of system-wide substation
> maintenance functions and the Substation Maintenance Functions Team.
> This function establishes the standards and procedures for the
> application and Operations & Maintenance (O&M) and replacement for
> high voltage equipment; reviews technical problems, develops action
> plans, provides technical guidance for electrical spare parts and
> materials in support of maintenance. In response to system
> emergencies; they develop short and long term substation maintenance
> strategies, directions, and provide technical guidance for HV
> equipment application, develop and ensure full review of changes and
> uniform applications of technical policies, and procedures system-wide
> through standard and guides, and Work Standards, analyze and evaluate
> substation maintenance performance relative to established goals and
> objectives developed through RCM methodology. They establish minimum
> emergency stocking levels for HV equipment; participate in accident
> reviews; and provide input and evaluation for substation apprentice
> and journeyman electricians.
>
> This function also provides support to planning in the development of
> conceptual designs, estimates, and final plans of service. Determines
> system parameters and ratings for HV equipment and insulation
> coordination; evaluates equipment performance for reliability,
> efficiency, and worker safety; investigates equipment failures and
> determines actions, including design changes required to bring
> equipment up to safety and reliability standards. They provide
> technical leadership, guidance, consultation, and a wide range of
> analytical services, including providing COTR services in the
> acquisition of HV equipment.
>
> 4\. Substation Specifications is responsible for supporting the
> outdoor design and documentation of the BPA substations and electrical
> facilities. This function includes; the development of specifications
> for the purchase of major electrical equipment used in the
> construction of these facilities, the dissemination and storage of
> manufacturers' drawings and Instruction Books associated with the
> power equipment purchased, the generation of material requests for the
> supply or purchase of substation equipment, provides document support
> by ordering and disseminating drawings, the revision of substation
> drawings to show \"as-built\" conditions, supports the development of
> design standards and standard specifications, and provides expertise
> and support to other organizations in the development of plans,
> estimates, contract management, and resolution of field problems.

**F. Commissioning and Testing** provides commissioning services for new
and upgraded electrical facilities on the BPA transmission network.
Field and laboratory testing services support the transmission
maintenance program and capital project performance verification.
Commissioning services include design and constructability review,
construction work coordination, outage planning and coordination,
as-built updates to project drawings, releasing electrical facilities to
operational status and record updates for plant accounting.
Commissioning engineers provide technical support to project managers in
all phases of projects from planning and estimating through project
closeout and post energization reviews. Testing services include
diagnostic testing, failure investigation, chemical analysis, mechanical
testing and staged system testing.

> 1\. Test and Energization (T&E) A provides start up and commissioning
> services for new or upgraded high voltage transmission facilities,
> including transmission lines, power transformers, reactors,
> capacitors, power circuit breakers, circuit switchers, instrument
> transformers, ground switches, disconnects switches and control
> systems which involve cabling, instrumentation, relaying, control
> panels, communication, transfer trip, batteries, SCADA, annunciations,
> fiber optics. T&E engineers coordinate the various phases of project
> construction work including transmission line, substation, control and
> protection systems and telecommunication facilities working with
> project managers, designers, system operators, BPA construction and
> maintenance crews, construction inspectors and contractors.
> Engineering technicians provide high voltage equipment testing, wiring
> and cable verifications, control and relay verifications, SCADA and
> annunciation verifications and communications support for radio,
> transfer trip, RAS, fiber optics, networking, back-to-back rack
> testing and simulation.
>
> 2\. Test and Energization (T&E) B provides the same services as T&E A
> and additionally provides start-up and commissioning of substation and
> control center communication facilities, which includes radios
> (microwave, Ultra High Frequency (UHF), and Very High Frequency (VHF),
> multiplex equipment, transfer trip, SCADA, event recorders, telephone
> systems and fiber optic systems.
>
> 3\. Laboratories and Field Services is comprised of the Field
> Services, High Voltage Lab, High Current Lab, Chemistry Lab,
> Mechanical Lab, and Geo-tech Lab. Collectively, these groups are
> responsible for performing acceptance, diagnostic, research and
> development and staged system testing on equipment, transmission
> lines, and hardware and materials associated with BPA's power
> transmission system. Laboratories and Field Services provide
> diagnostic testing services in response to system emergencies,
> evaluate and maintain BPA power factor test database, provide safety
> investigation services, monitor and evaluate the operation,
> maintenance, and accuracy of the test instruments, tools, equipment,
> and facilities used for the performance of high and low voltage
> electrical, mechanical, and chemical testing, and reporting of tests
> and investigations. The transformer processing function provides oil
> processing services for start up of new power transformers and shunt
> reactors and for support of the maintenance program. These oil
> processing services are provided for the United States Bureau of
> Reclamation (USBR), U.S. Army Corp of Engineers (Corps) and BPA
> customers on a reimbursable basis.

**8.2 TRANSMISSION FIELD SERVICES**

Transmission Field (TF) Services is responsible for managing field
operations and maintenance and construction of BPA's high-voltage
electrical transmission system and providing safe, reliable, and
cost-effective service to customers. These responsibilities include
physical field operations, maintenance, and construction of BPA's
electric and non-electric plant facilities in the BPA service area.

The Vice President (VP) for TF Services reports to the Senior Vice
President (SVP) of TS and provides advice and support to TF Services
managers and employees. The Senior Operations and Maintenance Managers
each have oversight for several Districts and are responsible for key
policy formulation and decisions for long- and short-range strategic
planning for the Transmission System. Through their own staffs and the
Districts, the Senior Operations and Maintenance Managers assure that
Transmission Field Services achieves the following overall results: safe
power system for employees and the public; reliable electric service for
customers; and cost effective operation, maintenance, and replacement of
the BPA power system.

**A. Internal Operations** provides support services including Technical
Training, Work Planning & Evaluation, and Vegetation/Access Road
Management, to the Transmission Field Services organization. The
Internal Operations Manager also provides direction and leadership to TF
Services managers on all internal operating issues and representing the
Vice President, thus the organization, on various and sundry issues and
special projects. The Internal Operations Manager reports to the VP for
TF Services.

1.  Technical Training coordinates present, future, and continuing
    education training needs for electrical apprentices (substation
    operator, electrician, and lineman), electrical crafts trainees PSC,
    SPC, Labs, Data Systems and Instrumentation), non-electrical craft
    apprentices (heavy mobile equipment mechanic, electrical rigger,
    machinist), and fully qualified journeymen and craftsmen of the
    preceding trades/disciplines. Technical Training provides
    apprenticeship program coordination and record maintenance, second
    level supervision of the electrical apprentices and assists TF
    Services Regions in apprentice first level supervisory duties.
    Technical Training also works with TF Services Managers to determine
    journey level continuing education needs and assists the regions and
    Construction, when needed, in coordination of compliance and
    regulatory training schedules; coordinates, develops, and implements
    continuing education training for individual
    electrical/non-electrical trades/crafts, e.g., equipment
    certification/refresher training and new hire electrician and
    operator training.

2.  Work Planning & Evaluation provides centralized, coordinated
    system-wide work planning, scheduling and evaluation services that
    ensure TF Services maintenance programs and construction services
    are conducted in a manner that is cost effective and efficient. This
    function is responsible for establishing a coordinated TF Services
    work plan that is based on system priorities; providing strategic
    coordination of equipment outages that result in increased
    productivity and transmission system availability; and ensuring TF
    Services resources are balanced with workload.

3.  Vegetation/Access Road Management is responsible for the development
    and implementation of the TF Services Vegetation Management and
    Access Road programs, which include managing rights-of-way and
    substation vegetation, danger trees, and rights-of-way access.
    Natural Resource Specialists (NRS), who are supervised by the
    Vegetation/Access Road Manager, are co-located in the TF Districts
    and work collaboratively with Transmission Line Maintenance (TLM)
    crews to implement these programs.

**B. Reliability Centered Maintenance** reviews, evaluates, and
recommends maintenance and replacement strategies based on RCM analysis
and equipment failure history. Also, this function designs, implements,
and supports maintenance work management systems, equipment trouble
reporting systems, and TLM pen computer inspection systems. They work
closely with the Work Planning and Evaluation Group in Internal
Operations to develop performance measures for the maintenance programs.
This group also advises the TBL Asset Investment Strategy. They support
implementation strategy for the work management part of the BPA
Enterprise System (BES).

**C. District Offices** are responsible for implementing field
operations, and maintenance and construction activities. Resources are
shared to achieve goals, and staff works with customer account teams.
District Office responsibilities include coordinating work and resources
between districts, operating and maintaining the BPA transmission system
including the buildings, and grounds, mobile equipment and right-of-way.
They work closely with project managers, Resource Specialists, Cost
Analysts and Planner/Schedulers. Field substation operations develop and
coordinate outages and outage plans for district operation and
maintenance, construction, switching, inspections and customer needs.
Substation maintenance inspects, maintains, and repairs substation
equipment, and builds assigned projects. Transmission line maintenance
(TLM) inspects, maintains and repairs lines and rights-of-ways, and
builds assigned projects. District engineers and field engineers oversee
inspection, maintenance, and repair of control protection and metering
systems used in the control and protection of HV facilities, and
inspection, maintenance, and repair of communication data and control
facilities. Facility maintenance inspects, monitors, maintains, and
repairs buildings and grounds. Heavy mobile equipment garages inspect,
maintain, and repair district mobile equipment.

**D. Construction and Maintenance Services** provides central electrical
and general craft services for new and upgraded electrical facilities
and manages equipment loan pools for Transmission Services. This
function is responsible for restoration of failed or damaged facilities
in emergencies in concert with the districts. Construction planning
leads in work and outage step plans and ensures project preliminary
designs meet requirements for constructability.

> Specialty Services is responsible for maintenance and construction
> activities on lines and facilities. This includes the bare-hand crew,
> the transformer response crew (rebuilds transformers), riggers and
> heavy equipment operators, and the Ross Complex crew (maintains Ross
> Complex facilities, rehabilitates spare parts and maintains emergency
> mobile equipment).

**8.3** **ASSET PERFORMANCE**

Asset Performance is responsible for governance, oversight, and
strategic direction of TS' asset performance management program. This
function includes Transmission Asset Performance management, investment
strategic oversight, benchmarking, standards development, balance
scorecard coordination, and regulatory compliance.

**A. Performance Analysis and Compliance** has the responsibility for
the management and oversight of the following activities: (1) Asset
Plans and Investment collaborates with Asset Management Council and
Planning & Asset Management for developing TS' asset plan, and agency
asset investment strategies, processes, and policies. They coordinate
asset plan interface and information dissemination with public
processes. They lead development of TS investment strategy processes and
policies working with stakeholders. They support operations and project
management activities for the Asset Investment Strategy model for the
Planning & Asset Management function and other stakeholders; (2)
Strategic Management coordinates the development of the annual and
long-term Transmission strategic vision and plans with TS and agency
executives. They provide process and oversight for changes during the
operating year for targets; (3) Performance Management collaborates with
agency Strategic Planning to develop agency performance management
strategies, process, and policies. This function leads development of
TS' key performance indicators, targets, processes, and policies working
with Shared Functions and Transmission stakeholders. They support
operations for the PbViews application through training and technical
assistance; (4) Benchmarking through participation and leadership in
industry technical forums Electric Utility Cost Group (EUCG), Institute
of Electrical and Electronic Engineers (IEEE), Executive Asset
Management Forum, etc.) leads and supports TS benchmarking activities;
(5) Information Technology (IT) leads development of additional Asset
Management information technology applications to include requirements
gathering, business case development, and necessary project management
office documentation; and (6) Reliability Compliance provides business
and process management support for TS reliability and compliance
program.

**B. Standards** is the centralized authority and manager of programs
and processes associated with TS standards and specifications. This
function maintains the Standards Filing Infrastructure within which all
TS standards and specifications are archived and managed. This function
operates and coordinates the processes and procedures for
identification, introduction, review, revision, change control,
compliance, and continuous improvement associated with TS standards.

**8.4 SYSTEM OPERATIONS**

System Operations is responsible for the safe, reliable, and open access
operation and dispatch of the high voltage transmission system and
interconnected generation. They operate and manage two regional control
centers and represent BPA on operations and other issues through
participation in regional and national groups and sponsor and support
Technology Innovation (TI) within the operations arena.

**A.** **Dittmer Dispatch** operates and controls the part of the BPA
transmission system that is assigned by the Manager of Operations and
Planning, and control federal generation. They provide an electrically
safe work environment for field crews; control voltage on the
transmission system; direct and control power system stability controls;
arrange transmission and communication system outages for its part of
the BPA transmission system to allow the construction, maintenance, and
repair of facilities. This function determines the priorities and
directs field crews in the emergency restoration of electric service;
authorizes and provides emergency assistance to others; authorizes and
requests emergency assistance from others; and coordinates BPA system
operation with interconnected utilities. They provide complete backup
capability for the Munro Control Center and are responsible for managing
the Dispatcher Training Program. During transmission system emergencies,
this function exercises broad authority to arrange for purchases, hires,
or loans of equipment, materials, and resources as needed; or arranges
for the delivery or receipt of power or energy to prevent disruption of
services or to restore interrupted service.

**B.** **Control Center Hardware Design and Maintenance** is responsible
for designing, implementing, monitoring, operating, and maintaining
BPA\'s Dittmer Control Center real-time control and data acquisition
computers, control center network and infrastructure support equipment.
They are responsible for implementing, monitoring, operating, and
maintaining power system control telecommunications equipment located at
the Control Centers. They manage the operational characteristics of the
Control Center Network, the digital Network Management System and the
BPA microwave telecommunications system. They analyze and evaluate
system performance data and outage time, determines the network
availability and initiates any action necessary to preserve the
integrity and availability of these systems. They provide
around-the-clock surveillance of real-time control equipment and the
system-wide telecommunications network. They establish requirements for
control equipment and telecommunications system changes and recommends
additions or replacement of poor performing systems or equipment. They
implement or control the implementation of hardware changes and
modifications. They are responsible for and manage the Critical Area
physical security system and are responsible for implementing cyber
security policies and requirements for the Control Center Network. They
sponsor and support TI within the operations arena.

**C. Real Time Control System** is responsible for the planning,
analysis, design, engineering, delivery, and maintenance support of
systems used to provide safe and reliable real-time control, dispatch,
analysis, management, and protection of the transmission system. These
systems, typically located within the system operations centers include,
but are not limited to SCADA, Automatic Generation Control (AGC), online
power flow and state estimation, Outage Management Systems (OMS) and
Dispatcher Training simulators. They are Involved in testing and
engineering support of RAS and other event and response based protection
schemes. They perform long range planning for these system assets;
ensure that these critical systems conform to appropriate industry and
regulatory requirements; manage projects; participate in and support the
development of applicable standards at the regional and national level;
and provide for the cyber security functions of all critical assets in
the system operations centers. They provide engineering support to other
organizations, both internal and external, and assist with the
integration of operational data from other utilities in the WECC. They
sponsor and support TI within the operations arena.

**D. Technical Operations** provides products and specialized technical
support for real-time dispatch of the transmission system, including
coordination with other internal entities, western interconnection
utilities, and regional reliability entities. They provide outage
coordination support, which includes an outage coordinator, tasked with
facilitating and planning for complex outages with the requesting
entities; develop control center automation requirements, including
Automatic Generation Control, protection Under-frequency Load Shedding,
Under-voltage Load Shedding and reactive switching scheme settings,
SCADA, RAS, etc. They provide operating information necessary for other
BPA functions to carry out their duties and directly support the
development of standards, guides, and agreements for interconnected
operations within the western interconnection. They manage and
distribute data generated in real-time and develop statistical and other
analyses of power system data, including transmission system performance
indices for use in operations and maintenance by other internal and
external customers. They develop and manage all near-term transfer
capabilities, including the Total Transfer Capabilities for the Online
Available Scheduling Information System*.* They plan and develop the
Operations Standards and Reliability Criteria and review and prepare
responses to project requirements and contracts. They manage the Control
Center replacement program and power system automation efforts, as well
as provide operating information and data.

**E. Munro Dispatch** operates and controls part of the BPA transmission
system assigned by the Manager of Operations and Planning, and controls
federal generation in abnormal situations. They provide an electrically
safe work environment for field crews; control voltage on the
transmission system; arrange transmission and communication systems
outages for its part of the BPA transmission system to allow
construction, maintenance, and repair of facilities. This function
determines the priorities and directs field crews in the emergency
restoration of electric service; authorizes and provides emergency
assistance to others; authorizes and makes emergency requests from
others; and coordinates BPA system operation with interconnected
utilities. They provide complete backup capability for the Dittmer
Control Center. During transmission system emergencies, this function
exercises broad authority to arrange for purchases, hires, or loans of
equipment, materials, and resources; or arranges for the delivery or
receipt of power or energy to prevent disruption of service or to
restore interrupted service. Also, this function provides hardware
support for the systems within the Munro Control Center, as well as
presiding over the building and grounds.

**F.** **Substation Operations** provides substation operations
technical expertise and leadership for the operation of BPA substations
including the development of standards, policies, and procedures. They
are responsible for the development and revision of BPA's Switching and
Clearance Procedures and access to energized facilities as well as
develop and maintain the Operations Technical Manual. They provide
leadership to the Substation Operations Apprentice Craft Committee and
to the Operations Functional Team.

**8.5 PLANNING AND ASSET MANAGEMENT**

Planning and Asset Management is responsible for TS asset plans,
requirements, priorities, budgets, and schedules. This function is
responsible for all planning of the BPA transmission system including
interconnections with utilities inside and outside the region and with
Independent Power Producers. They represent BPA on transmission planning
and other pertinent issues through participation in regional and
national groups, and sponsor and support TI within the planning arena.

**A. Customer Service Engineering (CSE)** is the technical customer
interface for TS. The engineering staff, within CSE works directly with
staff of their customers and staff in TS to work out the plans of
service details and timelines to maintain and enhance reliable
transmission service to our customers. CSE is responsible for writing
reimbursable agreements and for developing Project Authorization
Requests and Project Requirements Diagrams, and requesting project
funding through the Asset Investment Strategy process. Also, they
sponsor and support TI within the planning arena.

**B. Communications and Grid Modeling** is responsible for developing
plans for communications systems including voice, data, control,
protection, and RAS for network transmission, network interconnections,
generation integration and customer service projects. They develop plans
and manage the fiber optic, digital and analog radio systems and
evaluate capacity expansion needs for BPA's operational communications
system. They develop transmission model base-cases for planning,
operational studies, interconnections and customer service projects
using consistent data requirements, reporting procedures, and modeling
tools as approved by the region reliability organization. They maintain
BPA System Electrical Data Book. They develop, manage and support power
system analysis software tools and sponsor and support TI within the
planning arena.

**C. Transmission Planning** is responsible for planning BPA's
transmission system and providing guidance to TS asset investment
strategy. This includes developing plans-of-service for system
modification and additions to meet transmission system needs for load
service, maintaining adequate transfer capability, and interconnection
requests for generation and transmission service. They assess
transmission system performance against reliability criteria and
standards. They develop plans of service for local area and customer
service requests, develop and coordinate Project Requirement Diagrams
(PRD), support risk assessment and conducts project strategy meeting.
Also, this function develops a long range transmission expansion plan.
They participate in industry groups such as NERC, WECC, Northwest Power
Pool (NWPP), Electric Power Research Institute (EPRI) and Regional
Transmission Organizations. They develop and validate models for loads,
generators, Pacific Direct Current Intertie (PDCI), System Voltage
Control (SVC), and other control devices. They support the Transmission
Marketing and Sales organization through available transmission
capacitor available transmission capacity (ATC) calculations, conducting
feasibility, impact and facility studies for interconnection requests
and addressing other customer requests and sponsor and support TI within
the planning arena.

**D. Asset and Workload Planning** is responsible for managing the TS
asset plans, which includes risk assessment and optimizing construction
and reimbursables schedules. They develop detailed cost estimates and
typical estimate models; performs cost analysis and trending; benchmarks
with other utilities. They review, coordinate, and manage the asset
investment strategy process; create and manage the capital asset
work-plan; coordinate and plan capital and reimbursable program
schedules to optimize system availability; coordinate and develop out
year capital program forecast. They analyze completed capital projects;
assign appropriate property units for recording in Asset Investment
Plant. They coordinate the management of the policy, guidelines, and
reporting of TS' capital and expense reimbursable program. They sponsor
and support TI within the planning arena.

**8.6 TRANSMISSION MARKETING AND SALES**

Transmission Marketing and Sales provides open access to the Federal
Transmission System (FTS) consistent with transmission tariffs approved
by Federal Energy Regulatory Commission (FERC) Open Access Transmission
Tariff (OATT). This function manages the reservation and sale of all
transmission services associated with the transmission tariff in a
nondiscriminatory manner and provides margin management for TS including
market intelligence, research, and analysis, which is used with other
information to set cost and revenue targets. They provide ratemaking
support; ensure customer transactions for products and services are
accurate and reconciled and billing issues are resolved in a timely
manner. This function serves as the primary revenue center for TS and is
the advocate for customer service and satisfaction principles within TS.
They ensure commercial compliance oversight and direction for all
transmission commercial functions and are directed at the VP level.
Staff functions include Commercial Compliance Specialist and Business
Process Manager.

**A.** **Transmission Sales** leads the negotiation, development, and
administration of long-term and short-term transmission services.
Account Executives (AEs) are the point of contact for transmission
customers and are responsible for managing customer accounts and
facilitating resolution to customer transmission issues. They coordinate
the communication outreach with customers and provide leadership on
customer related issues.

> Transmission Account Services provides expertise and support to the
> AEs for transmission customer issues including contract development
> and finalization, quality control review of transmission contracts,
> analysis, customer issue resolution and front office contract
> administration. In conjunction with TS' AEs coordinate customer
> account teams with agency representatives to resolve and manage
> customer accounts and issues. They coordinate the implementation of
> contract templates, provide a liaison function with Customer Support
> Services, coordinate the transmission service application process with
> customers, provide Open Access Same-Time Information Systems (OASIS)
> support and are responsible for supporting manual processes linked to
> all TS' requests, (i.e., rollover requests and competing requests).

B.  **Transmission Policy and Strategy** provides leadership and
    direction to formulate rules and strategies in support of our
    governing practices consistent with regulatory requirements, federal
    law, and BPA's OATT.

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1.  Policy Development and Analysis develops, analyzes and implements
    the business practices and policies associated with BPA's marketing
    and sales of transmission and ancillary services. Major activities
    include development, interpretation and maintenance of BPA's Open
    Access Transmission Tariff, Available Transfer Capacity (ATC) policy
    development and analysis, development of new transmission products,
    monitoring and evaluation of activity at external policy forums, and
    regular interaction with staff at the Federal Energy Regulatory
    Commission on technical issues associated with the Open Access
    Tariff.

2.  Commercial Business Assessment develops and implements rates for
    transmission and ancillary services, generates revenue forecasts for
    Transmission Services, provides market research on business
    fundamentals driving sales of transmission capacity, and conducts
    quantitative and business analysis in support of commercial business
    transactions.

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C.  **Commercial System Management** provides reservation transaction
    processing and analytical support for the long term and short term
    transmission marketing interface via OASIS, consistent with BPA's
    transmission tariff, business practices and procedures. This
    function provides analysis and reconciliation for transmission
    purchased products and services.

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1.  OASIS Management performs OASIS management duties in conformance
    with all policies, practices, and timelines. They ensure all
    external postings of capacity, FERC Standards of Conduct (SOC),
    curtailments, products, prices, and organizational information meets
    compliance with regulatory requirements and coordinates the TS
    external Web requirements. They are responsible for confirmation of
    reservations, processing transmission request queue and coordination
    of studies. They perform special studies supporting capacity
    requests and pre-award activities. They are responsible for the
    management of LT, ST, and Conditional Firm ATC.

2.  Commercial System Process and Implementation defines, measures, and
    monitors processes, implementation and systems for TS commercial
    business. They participate in and monitor industry regulatory and
    standards development, represent and support BPA's commercial
    transmission business. They seek continuous improvements in response
    to industry standards, new technology, and efficiency improvements.
    They apply sound process management, decision support and data
    stewardship practices in managing the business processes,
    information, and tools that are necessary to effectively conduct
    transmission commercial business

3.  Commercial System Production Support coordinates all testing,
    training internal and external, desk procedures and process maps for
    TS systems. They are the administrator and maintenance support of
    all Commercial Business systems, and support all workgroups within
    TS. They are responsible for the TS change management process and
    document all system enhancements, defects and problem resolution.
    They provide technical leadership to TS managers, employees,
    internal and external customers, for contract path modeling, single
    source data entry validation, and end user reporting requirements
    approved by Federal Energy Regulatory Commission (FERC) and to meet
    system compliance.

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D.  **Transmission Scheduling** provides overall management of
    transmission scheduling.

> 1\. Operational Analysis and Support provides analysis of scheduling
> operations to ensure compliance with external regulations and WECC
> business practices. They provide input and expertise to the
> Transmission Marketing Policy and Strategy organization regarding
> needed Business Practices, policy and procedures updates and changes
> required. They operate a system of internal controls that provides
> reasonable assurance that systems and processes are efficient,
> accurate, and performing to specifications. They provide support to
> the Transmission Sales staff to ensure that transmission customers
> know how to transact with scheduling. They develop and maintain
> documentation of work processes, desk manuals, and artifacts
> containing details relating to scheduling operations and operate,
> administer, and provide controls for the ancillary service market.
>
> 2\. Pre-Schedule and Real-Time processes transmission schedule
> requests according to published timelines, consistent with
> transmission business practices and BPA\'s OATT. This is a real-time
> function requiring 24X7 staffing and support. They ensure that
> Pre-schedule checkout with adjacent control areas is accurate, timely,
> and that energy and transmission levels are balanced. They ensure that
> hourly checkout with adjacent control areas is accurate, timely, and
> that energy and transmission levels are balanced. They operate the
> hourly transmission market. This function provides after hours
> operation for capacities, curtailments, OASIS, and issue resolution,
> and develops, operates, and maintain systems and processes that
> support congestion relief as prescribed by dispatch and technical
> operations.