# MANAGEMENT MAP FOR \_\_\_\_\_\_\_\_\_\_

-   ***Background*** Identify and briefly describe your program's
    elements / major functions.

-   ***Overall Status of Each Element / Major Function***

**[Element / Major Function:]{.underline}**

> **Service / Production Results** (how it went last year, and how it is
> going now):

+--------------------------------------+---------------+---------------+
| ***Results Area***                   | ***Assessment | ***Assessment |
|                                      | of Executive  | of            |
|                                      | In Charge***  | Supervisor*** |
+--------------------------------------+---------------+---------------+
| Service / Production Quality         | #### X        | #### X        |
+--------------------------------------+---------------+---------------+
| Service / Production Timeliness      | X             | X             |
+--------------------------------------+---------------+---------------+
| Service / Production Value           | ### X         | ### X         |
+--------------------------------------+---------------+---------------+
| Service / Production Volume          | ##### X       | ##### X       |
+--------------------------------------+---------------+---------------+

Not meeting goal = **X**

Barely meeting goal with intense, constant effort; monitoring closely =
**X**

Meeting goal with significant effort = **X**

Exceeding goal with normal effort = **X**

**Service / Production Capability** (what the future is likely to hold):

+--------------------------------------+---------------+---------------+
| ***Capability Area***                | ***Assessment | ***Assessment |
|                                      | of Executive  | of            |
|                                      | In Charge***  | Supervisor*** |
+--------------------------------------+---------------+---------------+
| Morale                               | ###### X      | ###### X      |
+--------------------------------------+---------------+---------------+
| Training & Staff Development         | ### X         | ### X         |
+--------------------------------------+---------------+---------------+
| Business Processes                   | ##### X       | ##### X       |
+--------------------------------------+---------------+---------------+
| Information Technology Support &     | ### X         | ### X         |
| Equipment                            |               |               |
+--------------------------------------+---------------+---------------+
| Capacity / Potential for New Work    | ### X         | ### X         |
+--------------------------------------+---------------+---------------+

Capability is poor or non-existent = **X**

Capability is average and needs improvement = **X**

Capability is good, but improvement would enhance production = **X**

Capability is superior and should serve as a benchmark to others = **X**

**[Element / Major Function:]{.underline}**

> **Service / Production Results** (how it went last year, and how it is
> going now):

+--------------------------------------+---------------+---------------+
| ***Results Area***                   | ***Assessment | ***Assessment |
|                                      | of Executive  | of            |
|                                      | In Charge***  | Supervisor*** |
+--------------------------------------+---------------+---------------+
| Service / Production Quality         | #### X        | #### X        |
+--------------------------------------+---------------+---------------+
| Service / Production Timeliness      | X             | X             |
+--------------------------------------+---------------+---------------+
| Service / Production Value           | ### X         | ### X         |
+--------------------------------------+---------------+---------------+
| Service / Production Volume          | ##### X       | ##### X       |
+--------------------------------------+---------------+---------------+

Not meeting goal = **X**

Barely meeting goal with intense, constant effort; monitoring closely =
**X**

Meeting goal with significant effort = **X**

Exceeding goal with normal effort = **X**

**Service / Production Capability** (what the future is likely to hold):

+--------------------------------------+---------------+---------------+
| ***Capability Area***                | ***Assessment | ***Assessment |
|                                      | of Executive  | of            |
|                                      | In Charge***  | Supervisor*** |
+--------------------------------------+---------------+---------------+
| Morale                               | ###### X      | ###### X      |
+--------------------------------------+---------------+---------------+
| Training & Staff Development         | ### X         | ### X         |
+--------------------------------------+---------------+---------------+
| Business Processes                   | ##### X       | ##### X       |
+--------------------------------------+---------------+---------------+
| Information Technology Support &     | ### X         | ### X         |
| Equipment                            |               |               |
+--------------------------------------+---------------+---------------+
| Capacity / Potential for New Work    | ### X         | ### X         |
+--------------------------------------+---------------+---------------+

Capability is poor or non-existent = **X**

Capability is average and needs improvement = **X**

Capability is good, but improvement would enhance production = **X**

Capability is superior and should serve as a benchmark to others = **X**

**[Element / Major Function:]{.underline}**

> **Service / Production Results** (how it went last year, and how it is
> going now):

+-------------------------------------+---------------+---------------+
| ***Results Area***                  | ***Assessment | ***Assessment |
|                                     | of Executive  | of            |
|                                     | In Charge***  | Supervisor*** |
+-------------------------------------+---------------+---------------+
| Service / Production Quality        | #### X        | #### X        |
+-------------------------------------+---------------+---------------+
| Service / Production Timeliness     | X             | X             |
+-------------------------------------+---------------+---------------+
| Service / Production Value          | ### X         | ### X         |
+-------------------------------------+---------------+---------------+
| Service / Production Volume         | ##### X       | ##### X       |
+-------------------------------------+---------------+---------------+

Not meeting goal = **X**

Barely meeting goal with intense, constant effort; monitoring closely =
**X**

Meeting goal with significant effort = **X**

Exceeding goal with normal effort = **X**

**Service / Production Capability** (what the future is likely to hold):

+--------------------------------------+---------------+---------------+
| ***Capability Area***                | ***Assessment | ***Assessment |
|                                      | of Executive  | of            |
|                                      | In Charge***  | Supervisor*** |
+--------------------------------------+---------------+---------------+
| Morale                               | ###### X      | ###### X      |
+--------------------------------------+---------------+---------------+
| Training & Staff Development         | ### X         | ### X         |
+--------------------------------------+---------------+---------------+
| Business Processes                   | ##### X       | ##### X       |
+--------------------------------------+---------------+---------------+
| Information Technology Support &     | ### X         | ### X         |
| Equipment                            |               |               |
+--------------------------------------+---------------+---------------+
| Capacity / Potential for New Work    | ### X         | ### X         |
+--------------------------------------+---------------+---------------+

Capability is poor or non-existent = **X**

Capability is average and needs improvement = **X**

Capability is good, but improvement would enhance production = **X**

Capability is superior and should serve as a benchmark to others = **X**

-   ***Future Strategies***

> **Risks**: What risks are present in your environment that are
> keeping, or could keep, you from achieving your goals / objectives?
> What are the risks that caused you to assign, at a minimum, red or
> yellow to items in the Service / Production Results or Service /
> Production Capability tables?

  ----------------- --------------- -------------- ------------- --------------
  ***Risk***        ***Assessment   ***Risk Type:  ***Strategy / ***Resources
                    of Executive In Always         Actions       Needed***
                    Charge***       Present, or    Planned to    
                                    Temporary***   Address the   
                                                   Risk***       

                                                   See below.    

  Strategy /                                                     
  Actions Planned:                                               

                                                   See below.    

  Strategy /                                                     
  Actions Planned:                                               

                                                   See below.    

  Strategy /                                                     
  Actions Planned:                                               

                                                   See below.    

  Strategy /                                                     
  Actions Planned:                                               

                                                   See below.    

  Strategy /                                                     
  Actions Planned:                                               
  ----------------- --------------- -------------- ------------- --------------

Risk not yet addressed = 1

Solution under construction = 2

Solution recently brought on stream; being monitored closely = 3

Risk being adequately managed, but needs constant monitoring = 4

> **Opportunities**: What opportunities do you see in your environment
> that would enable your organization to achieve its goals / objectives
> faster, better, and / or cheaper? What are the opportunities that
> would take you from a blue to a green rating in the Service /
> Production Results and Service / Production Capability areas?

  ---------------------------- --------------- ---------------- --------------
  ***Opportunity***            ***Assessment   ***Strategy /    ***Resources
                               of Executive In Actions Planned  Needed***
                               Charge***       to Take          
                                               Advantage of the 
                                               Opportunity***   

                                               See below.       

  Strategy / Actions Planned:                                   

                                               See below.       

  Strategy / Actions Planned:                                   

                                               See below.       

  Strategy / Actions Planned:                                   

                                               See below.       

  Strategy / Actions Planned                                    

                                               See below.       

  Strategy / Actions Planned:                                   

                                               See below.       

  Strategy / Actions Planned:                                   
  ---------------------------- --------------- ---------------- --------------

Opportunity not yet addressed = 1

R&D stage = 2

## Opportunity being sought actively, but not completed = 3

Opportunity realized, but being closely monitored = 4