+-------------+-----------------------------------------+--------------+
| **Line      | **Description**                         | **Page**     |
| Item**      |                                         |              |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.0**     | **AdministratiVE Support GENERAL        | **C-1-1**    |
|             | INFORMATION \...\...\...\...\...\...**  |              |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.1**     | **Annex Description                     | **C-1-1**    |
|             | \...\...\...\...\...\...\.....**        |              |
+-------------+-----------------------------------------+--------------+
| 1.1.1       | Personnel                               | C-1-1        |
|             | \...\...\                               |              |
|             | ...\...\...\...\...\...\...\...\...\... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.2       | Facilities and Utilities                | C-1-1        |
|             | \...\...\...\...\...\...\...            |              |
+-------------+-----------------------------------------+--------------+
| 1.1.2.1     | Facilities                              | C-1-1        |
|             | \...\...\...\...\...\...\...\           |              |
|             | ...\...\...\...\...\...\...\...\...\... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.2.2     | Utilities                               | C-1-1        |
|             | \...\...\...\...\...\...\...\...\..     |              |
|             | .\...\...\...\...\...\...\...\...\..... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.2.3     | Office                                  | C-1-1        |
|             | Furniture\...\...\...\...\...\...\      |              |
|             | ...\...\...\...\...\...\...\...\...\... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.3       | Definitions and Acronyms                | C-1-1        |
|             | \...\...\...\...\...\...\...\.....      |              |
+-------------+-----------------------------------------+--------------+
| 1.1.4       | Records, Reports, and Submittals        | C-1-1        |
|             | \...\...\...\....                       |              |
+-------------+-----------------------------------------+--------------+
| 1.1.4.1     | Records                                 | C-1-1        |
|             | \...\...\...\...\...\...\..             |              |
|             | .\...\...\...\...\...\...\...\...\..... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.4.2     | Reports                                 | C-1-1        |
|             | \...\...\...\...\...\...\..             |              |
|             | .\...\...\...\...\...\...\...\...\..... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.4.2.1   | Financial Management Reporting (NF533). | C-1-1        |
+-------------+-----------------------------------------+--------------+
| 1.1.4.3     | Submittals                              | C-1-1        |
+-------------+-----------------------------------------+--------------+
| 1.1.4.4     | Technical Reference Library             | C-1-2        |
+-------------+-----------------------------------------+--------------+
| 1.1.5       | Directives                              | C-1-2        |
|             | \..                                     |              |
|             | .\...\...\...\...\...\...\...\...\..... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.5.1     | NASA Directive and Instructions         | C-1-2        |
+-------------+-----------------------------------------+--------------+
| 1.1.5.2     | Security Management Directives          | C-1-2        |
+-------------+-----------------------------------------+--------------+
| 1.1.6       | Restrictions, Limitations, and Special  | C-1-2        |
|             | Conditions                              |              |
|             | \...\...\...\...\...\...\.              |              |
|             | ..\...\...\...\...\...\...\...\...\.... |              |
+-------------+-----------------------------------------+--------------+
| 1.1.6.1     | General Conditions                      | C-1-2        |
+-------------+-----------------------------------------+--------------+
| 1.1.6.2     | Vehicles                                | C-1-2        |
+-------------+-----------------------------------------+--------------+
| 1.1.6.2.1   | Contractor Supplied Vehicles            | C-1-2        |
+-------------+-----------------------------------------+--------------+
| 1.1.6.3     | Hazardous Materials                     | C-1-2        |
|             | Spills\...\...\...\...\...\...\....     |              |
+-------------+-----------------------------------------+--------------+
| 1.1.6.4     | Radio Communications                    | C-1-2        |
|             | \.                                      |              |
|             | ..\...\...\...\...\...\...\...\...\.... |              |
+-------------+-----------------------------------------+--------------+
|             | #                                       |              |
+-------------+-----------------------------------------+--------------+
| **1.2**     | # GENERAL MEETING SUPPORT               | C-1-3        |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.3**     | **FACILITIES                            | **C-1-3**    |
|             | \...\...\...\...\...\...                |              |
|             | \...\...\...\...\...\...\...\...\....** |              |
+-------------+-----------------------------------------+--------------+
| 1.3.1       | Designate Building Manager              | C-1-3        |
|             | \...\...\...\...\...\...\....           |              |
+-------------+-----------------------------------------+--------------+
| 1.3.2       | Maintain Security of Facilities         | C-1-3        |
|             | \...\...\..                             |              |
|             | .\...\...\...\...\...\...\...\...\..... |              |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.4**     | **GOVERNMENT PROVIDED PROPERTY**        | **C-1-3**    |
+-------------+-----------------------------------------+--------------+
| 1.4.1       | Government Furnished Property           | C-1-3        |
|             | \...\...\...\...\...\...\...            |              |
+-------------+-----------------------------------------+--------------+
| 1.4.2       | Installation Accountable Property       | C-1-3        |
|             | \.....                                  |              |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.5**     | **QUALITY CONTROL                       | **C-1-4**    |
|             | PROGRAM\...\...\.....**                 |              |
+-------------+-----------------------------------------+--------------+
| 1.5.1       | Quality Control Plan                    | C-1-4        |
|             | \...\...\...\...\...\...\...\...\....   |              |
+-------------+-----------------------------------------+--------------+
| 1.5.2       | ISO 9001 -- 2000 Certification          | C-1-4        |
|             | ............\....                       |              |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.6**     | **SAFETY AND HEALTH PROGRAM\...\....**  | **C-1-5**    |
+-------------+-----------------------------------------+--------------+
| 1.6.1       | Safety and Health Program               | C-1-6        |
|             | \...\...\...\...\...\...\...\...\....   |              |
+-------------+-----------------------------------------+--------------+
| 1.6.2       | Voluntary Protection Program (VPP)      | C-1-6        |
|             | Certification by OSHA                   |              |
|             | \....................\....              |              |
+-------------+-----------------------------------------+--------------+
| 1.6.3       | Safety and Health Plan                  | C-1-6        |
|             | \....................\....              |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4       | Records, Reports, and Submittals        | C-1-6        |
|             | .....\....                              |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.1     | Statistical Information - Contractor    | C-1-7        |
|             | Safety\                                 |              |
|             | and Health Program                      |              |
|             | ..............................\....     |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.2     | Safety and Health Program\              | C-1-7        |
|             | Self-Evaluation                         |              |
|             | .................................       |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.3     | Roster of Terminated Employees          | C-1-7        |
|             | ......\....                             |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.4     | Material Safety Data Sheets (MSDS)      | C-1-7        |
|             | ...\...                                 |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.5     | Hazardous Materials Inventory           | C-1-7        |
|             | .........\....                          |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.6     | Hazard Abatement Notices and Plans      | C-1-7        |
|             | .....                                   |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.7     | Lessons Learned                         | C-1-8        |
|             | ..........................\....         |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.8     | Monthly Safety and Health Metrics       | C-1-8        |
|             | ...\....                                |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.9     | Annual Summary of Occupational Illness  | C-1-8        |
|             | or Injuries                             |              |
+-------------+-----------------------------------------+--------------+
| 1.6.4.10    | Annual Work Site Safey Analyses         | C-1-8        |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.7**     | **FUNCTIONAL METRICS                    | **C-1-8**    |
|             | ...........\...\...\....**              |              |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.8**     | **EMERGENCY MANAGEMENT**                | **C-1-8**    |
+-------------+-----------------------------------------+--------------+
| 1.8.1       | Emergency Management Program            | C-1-8        |
+-------------+-----------------------------------------+--------------+
| 1.8.2       | Emergency Preparedness Plan             | C-1-8        |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.9**     | **Information Technology Support**      | **C-1-9**    |
+-------------+-----------------------------------------+--------------+
| 1.9.1       | General Information                     | C-1-9        |
+-------------+-----------------------------------------+--------------+
| 1.9.1.2     | Information Technology Systems          | C-1-9        |
+-------------+-----------------------------------------+--------------+
| 1.9.1.3     | Special Data Rights                     | C-1-9        |
+-------------+-----------------------------------------+--------------+
| 1.9.1.4     | Special Data Rights if leased service   | C-1-9        |
|             | agreement software is used              |              |
+-------------+-----------------------------------------+--------------+
| 1.9.1.5     | Hardware Configuration                  | C-1-9        |
+-------------+-----------------------------------------+--------------+
| 1.9.1.6     | Government-provided Computer            | C-1-9        |
|             | Workstations                            |              |
+-------------+-----------------------------------------+--------------+
| 1.9.1.7     | Workstation Hardware and Software       | C-1-9        |
|             | Audits                                  |              |
+-------------+-----------------------------------------+--------------+
| 1.9.1.8     | Standard Software Insallation/Usage     | C-1-9        |
+-------------+-----------------------------------------+--------------+
| 1.9.1.9     | Network Connections                     | C-1-10       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.9     | Server-based Storage                    | C-1-10       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.9.1   | Server-based Storage for General Use    | C-1-10       |
|             | Applications                            |              |
+-------------+-----------------------------------------+--------------+
| 1.9.1.9.2   | Server-based Storage for General Web    | C-1-10       |
|             | Applications                            |              |
+-------------+-----------------------------------------+--------------+
| 1.9.1.9.3   | Maintenance (cleanup and removal of old | C-1-10       |
|             | files) / usage                          |              |
+-------------+-----------------------------------------+--------------+
| 1.9.1.11    | Printer Support                         | C-1-10       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.11.1  | Networked Laser/Mainframe Laser/Impact  | C-1-10       |
|             | Printers                                |              |
+-------------+-----------------------------------------+--------------+
| 1.9.1.11.2  | Contractor provided printer supplies    | C-1-10       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.12    | Miscellaneous Hardware                  | C-1-10       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.13    | Data Integrity                          | \`C-1-10     |
+-------------+-----------------------------------------+--------------+
| 1.9.1.14    | Building Number Standard                | C-1-10       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.15    | Systems Descriptions                    | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.15.1  | Security Operations System              | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.15.2  | Bar Code Scanner System                 | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.15.3  | Badging System                          | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.15.4  | Security Control Systems                | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.1.15.5  | Visitor Badge Request System            | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.2       | Security Operations System              | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.3       | Bar Code Scanner System                 | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.4       | Badging System                          | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.5       | Security Control Systems                | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.6       | Visitor Badge Request System            | C-1-11       |
+-------------+-----------------------------------------+--------------+
| 1.9.7       | IT Security                             | C-1-12       |
+-------------+-----------------------------------------+--------------+
| 1.9.7.1     | Contractor Computer Security Manager    | C-1-12       |
+-------------+-----------------------------------------+--------------+
| 1.9.7.2     | Risk Assessment/ Security Plans Support | C-1-12       |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **1.10**    | **Enviromental Requirements**           | **C-1-12**   |
+-------------+-----------------------------------------+--------------+
| 1.10.1      | Operate Classified Waste Incinerator    | C-1-12       |
+-------------+-----------------------------------------+--------------+
| 1.10.2      | Environmental Management System         | C-1-12       |
+-------------+-----------------------------------------+--------------+
| 1.10.3      | Affirmative Procurement                 | C-1-12       |
+-------------+-----------------------------------------+--------------+
|             |                                         |              |
+-------------+-----------------------------------------+--------------+
| **TABLE     | **DEFINITIONS                           | **C-1-13**   |
| 1-1**       | \...\...\...\...\...                    |              |
|             | \...\...\...\...\...\...\...\...\....** |              |
+-------------+-----------------------------------------+--------------+
| **TABLE     | **ACRONYMS AND ABBREVIATIONS            | **C-1-15**   |
| 1-2**       | \...\....**                             |              |
+-------------+-----------------------------------------+--------------+
| **TABLE     | **VPP ELEMENTS AND SUB-ELEMENTS \...**  | **C-1-6**    |
| 1-6**       |                                         |              |
+-------------+-----------------------------------------+--------------+

**ANNEX 1**

**ADMINISTRATIVE SUPPORT**

**1.0 AdministratiVE Support GENERAL INFORMATION**

**1.1. ANNEX DESCRIPTION**

This Annex identifies Administrative and Management support related to
performance of services throughout this Contract. Even though this Annex
contains certain guidelines, the Contractor has the responsibility to
establish an innovative management program.

1.  **Personnel**

All Contractor security personnel shall be U.S. citizens and eligible
for Secret personnel security clearances in accordance with (IAW)
Section 2, paragraph 2-210, of the \*\***DOD** **National Industrial
Security Program Operating Manual (NISPOM**).

**1.1.2 Facilities and Utilities**

The Government will furnish to the Contractor all available facilities
and utilities defined below.

**1.1.2.1 Facilities.** The Government will provide adequate space to
house Contractor personnel. Government-furnished facilities or portions
thereof, to be provided to the Contractor are identified in Section J,
Attachment F, List 4. Requests for additional facilities or
modifications to the facilities furnished shall be submitted to the CO
and will be implemented at the discretion of the Government.

**1.1.2.2 Utilities**. The Government will provide all utilities for
Government-furnished facilities assigned to the Contractor for the
performance of services identified in this Contract. The Contractor
shall exercise reasonable efforts to conserve energy per **\*\*JMI
8836.1, Johnson Space Center\'s (JSC\'s) Energy Conservation Policy.**

**1.1.2.3 Office Furniture**. The Government will provide office
furniture as it exists or as it is available. If the Contractor requires
other than provided office furniture, it is their responsibility to
provide it.

**1.1.3 Definitions and Acronyms**

Definitions and acronyms used throughout this Contract are identified
in\
Tables 1-1 and 1-2. The Federal Acquisition Regulation along with
Webster\'s Ninth New Collegiate Dictionary will be used for defining
words not specifically addressed.

**1.1.4 Records, Reports, and Submittals**

The Contractor shall maintain records and documentation necessary to
substantiate that services have been accomplished as specified and
support Government audits with adequate personnel and timely
documentation retrieval. Specific records, reports, and submittals
required by the Government are identified in each applicable Section.
All such records and documentation shall be the property of the
Government.

The Contractor shall provide continual Government electronic access to
required documentation records, reports, and submittals. The data items
formatted in the databases, reports, and documents that exist on the
effective date of this Contract are examples of the frequency, category,
and activity description to be maintained in the electronic database.
See the Technical Reference Library (TRL) for existing data. Items in
this SOW that have been **bolded** and **\"\*\*\"** are located in the
TRL.

Selected records, reports, and submittals are required by the Government
via Data Requirement Descriptions (DRD\'s) (Section J, Attachment B).
Proposed changes to required records, reports, and submittals may be
submitted for consideration and approval by the CO. Records shall be
available for review by the CO or designated technical representative
and auditors. Upon completion of the Contract, all records shall be
turned over to the Government. Selected records, reports, and submittals
are further described as:

**1.1.4.1. Records.** For the purpose of this Contract required
databases are considered as records. All logs, records, files,
databases, workload data, etc., identified shall be maintained
throughout the life of the Contract and as otherwise may be required by
law or regulatory authority.

2.  **Reports**. Report and instruction requirements are contained in
    individual DRD\'s in Section J, Attachment B. Due dates are
    specified for each separate report. When the due date falls on a
    Saturday, Sunday, or holiday, the report is due by 8 a.m., Monday,
    or the day following the holiday. Reports shall be electronically
    available unless otherwise specified. The Contractor shall develop
    reporting formats with NASA concurrence.

**1.1.4.2.1 Financial Management Reporting (NF533).** The Contractor
shall provide financial reporting as detailed in NASA FAR Supplement
clause 1852.242-73 (see Section G of the Contract) and DRD AN-1-8. An
initial NF533Q report shall be submitted within 30 days of Contract
start.

**1.1.4.3. Submittals**. Detailed plans and other submittals are
required on an infrequent or one-time basis as identified. Typically,
the submittals require the Contractor to propose or define their plan or
methodology for providing a specified service. Updates are required
whenever changes to the stated plan occur.

**1.1.4.4 Technical Reference Library (TRL).** Reference documents,
historical data, and workload data are available for reference in the
Government-supplied TRL .

**1.1.5 Directives**

1.  **NASA Directives and Instructions**. NASA, JSC, Center Operations
    Directorate (COD), or the Security Office will issue directives,
    manuals, and instructions intended to establish policies and
    guidelines for organizations and persons on site (JSC, EF, and SCTF)
    for utilizing site facilities/services. All Contractor personnel
    shall comply with all such directives, manuals, and instructions.
    When two or more directives or instructions conflict, the Contractor
    shall notify the CO for clarification. Government responses will be
    in writing. Many of the directives applicable to this Contract are
    in the TRL. Not all documents in the TRL are referenced in the SOW,
    but are included for information to the Contractor.

A listing of all NASA and JSC directives and instructions may be found
at the following web address:

[**http://procurement.nasa.gov/cgi-bin/NAIS/nasa_ref.cgi**](http://procurement.nasa.gov/cgi-bin/NAIS/nasa_ref.cgi)

The Contractor is responsible for complying with all NASA and JSC
directives and instruction that are directly related to the performance
of work.

**1.1.5.2 Security Management Directives (SMD)**. The Contractor shall
incorporate the SMD's into all Contract functions. Copies of the SMD's
are in the TRL.

**1.1.6 Restrictions, Limitations and Special Conditions**

**1.1.6.1 General Conditions**

**1.1.6.1.1** The Contractor shall be responsible for obtaining any
necessary licenses and permits, and for complying with any Federal,
State, and Municipal Laws, codes, and regulations applicable to the
performance of the work.

2.  The Government may undertake or award other Contracts for additional
    work at or near the site of the work under this Contract. The
    Contractor shall fully cooperate with other Contractors and with
    Government employees in the performance of their work.

**1.1.6.2 Vehicles**

Use of Contractor and Contractor employees' vehicles shall be subject to
the regulations in the **\*\* JSC Traffic Vehicle Code Book**.
Maintenance of Contractor vehicles shall be performed off-site, except
for minor work such as changing tires, changing batteries, etc. Parking
of Contractor vehicles shall be as approved by the COTR.

**1.1.6.2.1 Contractor Supplied Vehicles**

The Contractor shall provide and maintain an adequate number of working
vehicles required to perform all of the requirements of the SOW and
identify this number of vehicles in their Management Plan (See Section
L). All vehicles shall be kept in a safe operating condition at all
times with a valid State of Texas safety inspection sticker attached.
The Contractor shall provide all fuel, oil, and lubricants. All patrol
vehicles shall be four door sedans, as a minimum. All vehicles shall be
identically painted white. All vehicles shall be clearly marked on both
sides with a distinctive insignia. (Design to be provided by the CO).
Each vehicle shall be equipped with emergency and security bar-lights,
siren, PA system, handheld or fixed search light, and fire extinguisher.
Communication radios will be provided by the Government and installed by
the Contractor. The Contractor shall always have available on site (JSC)
and in functional working condition the number of vehicles identified in
their Management Plan. The Government (Space and Life Sciences
Directorate) will also provide three automatic defibrillators that will
be maintained in roving patrol vehicles. All security officers will be
trained on the use of the automatic defibrillators. Training will be
made available by the Government.

**1.1.6.3 Hazardous Material Spills**

The Contractor shall immediately notify the Operations Center Control
(OCC) in Building 24 at extension 33061 of any material spills suspected
of being hazardous encountered during execution of the work or spills
from Contractor-operated vehicles.

**1.1.6.4 Radio Communications**

The Contractor will be provided portable and mobile radios as GPE
referenced in Section J, Attachment F, List 3. Charging units will also
be provided. The Government will provide the maintenance and repair for
these units. The Contractor shall be limited to the use of Government
approved and provided radios only. The Contractor shall use only
established and licensed approved radio frequencies. At Contract
completion, the radio communications equipment shall be returned to the
Government. Radios shall be used for security business only. No radio
transmissions are permitted in Buildings 4S, 5, 30M, 30S, 35, 48, the
Engineering Systems Test Area (ESTA) area, and other posted buildings
and rooms that indicate radio transmissions are not allowed. The radios
must be turned off before entering these buildings.

Damage to radios resulting from accidents, neglect, misuse, or other
causes other than ordinary use, shall be reported to the Government in a
survey report.

**1.2 GENERAL MEETING SUPPORT**

The Contractor shall be required to support meetings with NASA and/or
JSC Contractors as part of normal business operations. These meetings
include, but are not Iimited to: status briefings, incident
investigations, review of mock emergency drills, operational reviews,
quality reviews, safety meetings, hurricane preparedness meetings, STS
Mission Readiness Reviews, special review committees/boards, continuous
improvement team meetings, and management briefings. These meetings will
be held at JSC or in close proximity.

**1.3 FACILITIES**

+----------------------------------+--------------------------+--------+
| **PERFORMANCE REQUIREMENTS**     | **MINIMUM STANDARDS**    | **WO   |
|                                  |                          | RKLOAD |
|                                  |                          | DATA** |
+----------------------------------+--------------------------+--------+
| 1.3.1 Designate a building       | 1.3.1 Ensure safety,     | B.     |
| manager for each Contractor      | security, energy and     | 110,   |
| occupied facility.               | water conservation,      | B.324, |
|                                  | housekeeping, and        | B.262a |
| Coordinate applicable Contractor | maintenance management   | and b, |
| operations with the NASA         | is observed in each      | and    |
| Facility Manager (FM) (for joint | facility.                | Guard  |
| use facilities).                 |                          | Posts  |
|                                  | Coordinate activities    | --     |
| Perform FM duties in the         | with NASA facility       |        |
| Government-furnished facilities  | manager for joint use    |        |
| fully occupied by Contractor.    | facilities.              |        |
|                                  |                          |        |
| NOTE: Reference the              |                          |        |
| **\*\*Facility Managers          |                          |        |
| Handbook**. Government-furnished |                          |        |
| facilities are identified in     |                          |        |
| Section J, Attachment F, List 4. |                          |        |
+----------------------------------+--------------------------+--------+
| 1.3.2 Maintain physical security | 1.3.2 Issued keys shall  |        |
| of all assigned facilities and   | be accounted for at all  |        |
| establish a Key Control Program  | times.                   |        |
| that provides a complete audit   |                          |        |
| trail of all keys issued.        |                          |        |
+----------------------------------+--------------------------+--------+

**1.4 GOVERNMENT PROVIDED PROPERTY**

+----------------------------------+--------------------------+--------+
| **PERFORMANCE REQUIREMENTS**     | **MINIMUM STANDARDS**    | **WO   |
|                                  |                          | RKLOAD |
|                                  |                          | DATA** |
+----------------------------------+--------------------------+--------+
| 1.4.1 Government Furnished       | 1.4.1 Equipment is       |        |
| Property (GFP) (GFP listed in    | available when required  |        |
| Section J Attachment F, List 1)  | by the Contractor to     |        |
| is provided to the Contractor to | provide all functions    |        |
| use at their discretion.         | required in the SOW.     |        |
|                                  |                          |        |
| 1.4.2 Maintain and Repair        | 1.4.2 Equipment to be    |        |
| Installation Accountable         | 100% available to        |        |
| Property (IAP) (IAP listed in    | perform its intended     |        |
| Section J Attachment F, List 2). | functions and output     |        |
| For the purpose of this Contract | during its operating     |        |
| and FAR 45.509, major repair,    | period. In cases of      |        |
| replacement, or capital repairs  | unavailability due to    |        |
| for IAP shall be defined as      | breakage, repairs,       |        |
| lesser of 50% of the replacement | reduced function, or     |        |
| cost or \$5000 actual cost per   | output, the Contractor   |        |
| occurrence. The Contractor shall | shall immediately supply |        |
| submit to the CO a cost          | and have onsite a        |        |
| repair/replacement analysis for  | temporary replacement.   |        |
| all repairs exceeding the values |                          |        |
| defined above that shall be      | Notify CO when IAP must  |        |
| necessary for the equipment      | be replaced or repaired. |        |
| being 100% available to perform  |                          |        |
| its intended function.           |                          |        |
| Replacement of IAP will be       |                          |        |
| performed by the Government or   |                          |        |
| by the Contractor if directed to |                          |        |
| do so by the CO. Repairs above   |                          |        |
| the defined limits must be       |                          |        |
| approved by the CO. The          |                          |        |
| Contractor shall perform all     |                          |        |
| repairs on IAP that are of less  |                          |        |
| value than the defined limits    |                          |        |
| above.                           |                          |        |
+----------------------------------+--------------------------+--------+

**1.5 QUALITY CONTROL PROGRAM**

+----------------------------------+---+--------------------------+--------+
| **PERFORMANCE REQUIREMENTS**     | * |                          | **WO   |
|                                  | * |                          | RKLOAD |
|                                  | M |                          | DATA** |
|                                  | I |                          |        |
|                                  | N |                          |        |
|                                  | I |                          |        |
|                                  | M |                          |        |
|                                  | U |                          |        |
|                                  | M |                          |        |
|                                  | S |                          |        |
|                                  | T |                          |        |
|                                  | A |                          |        |
|                                  | N |                          |        |
|                                  | D |                          |        |
|                                  | A |                          |        |
|                                  | R |                          |        |
|                                  | D |                          |        |
|                                  | S |                          |        |
|                                  | * |                          |        |
|                                  | * |                          |        |
+----------------------------------+---+--------------------------+--------+
| **1.5.1 Quality Control Plan.**  |   | 1.5.2.1 QC Plan is       | One    |
|                                  |   | compliant with           | plan   |
| 1.  Submit a Quality Control     |   | ANSI/ISO/ASQ Q9001 --    |        |
|     (QC) Plan that is compliant  |   | 2000. Plan was prepared  |        |
|     with ANSI/ISO/ASQ Q9001      |   | in accordance with DRD   |        |
|     -- 2000. The initial plan    |   | AN-1-2.                  |        |
|     shall be prepared in         |   |                          |        |
|     accordance with DRD AN-1-2   |   | 1.5.2.4 QC is performed  |        |
|     and is subject to Government |   | per the QC Plan.         |        |
|     review and approval.         |   |                          |        |
|     Throughout the QC plan,      |   |                          |        |
|     wherever the term "product"  |   |                          |        |
|     occurs it also means service |   |                          |        |
|                                  |   |                          |        |
| 1.5.2.2 Perform QC in accordance |   |                          |        |
| with the Government-approved     |   |                          |        |
| Contractor QC Plan attached in   |   |                          |        |
| Section J, Attachment A, Part 1. |   |                          |        |
| (Contractor provided)            |   |                          |        |
+----------------------------------+---+--------------------------+--------+
| **1.5.2 ISO 9001-2000            |   | 1.5.3.1 Obtain ISO       | One    |
| Certification**.                 |   | certification within     | c      |
|                                  |   | first year of the        | ertifi |
| 1.5.3.1 Obtain ISO 9001 - 2000   |   | Contract and maintain    | cation |
| registration certification       |   | registration             |        |
| within one year of Contract      |   | certification following  |        |
| start . Maintain annual ISO 9001 |   | obtainment.              |        |
| -- 2000 certification through    |   |                          |        |
| the life of the Contract.        |   | 1.5.3.2 Corrective       |        |
|                                  |   | action plans are         |        |
| 1.5.3.2 Perform all corrective   |   | provided on time.        |        |
| actions in accordance with       |   |                          |        |
| Section J, Attachment G.         |   |                          |        |
+----------------------------------+---+--------------------------+--------+

**1.6 JSC SAFETY AND HEALTH PROGRAM**

Safety and Health at JSC is implemented in accordance with the
requirements of **\*\*JPG 1700.1, \"JSC Safety and Health Handbook\"**
which is closely tied to OSHA\'s Voluntary Protection Programs (VPP).
Current JSC certification as a STAR site under VPP includes its
Contractors and all team members of the Contractor who shall comply with
all OSHA and NASA requirements as well. It is the nature of VPP that
STAR sites must continuously improve their safety and health programs to
retain certification; this continuous improvement philosophy extends to
JSC onsite Contractors as well. The 32 sub-elements of VPP are
documented in the Federal Register of July 24, 2000 (available at the
following link):

http://www.osha-slc.gov/FedReg_osha.data/FED20000724A.html***.***

The 4 categorical elements and 32 sub elements of VPP are shown in
Table 1. \[Note: there are slight differences in how the sub elements
are categorized in Table 1 when compared to the Federal Register.
OSHA\'s Region 6 VPP Office (which includes the State of Texas)
established the categorical groupings of Table 1 for the purpose of
annual self-evaluations by VPP certified participants.\]

Table 1.6-1. VPP Elements and Sub Elements

  ----------------- ----------------- ----------------- -----------------
  ***1. Management  ***2. Worksite    ***3. Hazard      ***4. Safety and
  Leadership and    Analysis***       Prevention and    Health
  Employee                            Control***        Training***
  Involvement***                                        

  1.1. Management   2.1. Manage-ment  3.1. Certified    4.1. Program
  Commitment        Understanding     Professional      Description
                                      Resources         

  1.2. VPP          2.2. Industrial   Hazard            4.2. Supervisors
  Commitment        Hygiene           Elimination or    
                                      Control           

  1.4. Planning     2.3. Pre-use      3.3. Process      4.3. Employees
                    Analysis          Safety Management 

  1.4. Written      2.4. Hazard       3.4.              4.4. Emerg-encies
  Safety and Health Analysis          Occupa-tional     
  Program                             Healthcare        
                                      Program           

  1.5. Top          2.5. Routine      3.5. Prevention   4.5. PPE
  Management        Inspections       Maintenance       
  Leadership                                            

  1.6. Authority    2.6. Employee     3.6. Hazard       4.6. Managers
  and Resources     Hazard Reporting  Correction        
                    System            Tracking          

  1.7. Line         2.7. Accident/    3.7. Disciplinary 
  Accountability    Incident          System            
                    Investigations                      

  1.8. Contract     2.8. Trend        3.8. Emergency    
  Workers           Analysis          Procedures        

  1.9. Employee                                         
  Involvement                                           

  1.10. Safety &                                        
  Health Program                                        
  Evaluation                                            
  ----------------- ----------------- ----------------- -----------------

+----------------------------------+--------------------------+--------+
| **PERFORMANCE REQUIREMENTS**     | **MINIMUM STANDARDS**    | **WO   |
|                                  |                          | RKLOAD |
|                                  |                          | DATA** |
+----------------------------------+--------------------------+--------+
| 1.6.1 Develop, maintain, and     | 1.6.1 Meets all OSHA,    | One    |
| implement a safety and health    | NASA, JSC, and VPP       | Safety |
| program according to a safety    | requirements through     | and    |
| and health plan that will become | life of Contract.        | Health |
| part of the Contract once        |                          | P      |
| approved by NASA. The program    | The OSHA frequency rates | rogram |
| shall be based on the 32         | are at or below the      |        |
| sub-elements of VPP found in     | goals specified.         |        |
| Table 1.6-1, \"VPP Elements and  |                          |        |
| Sub Elements\" (see previous     | Mishaps and close calls  |        |
| page); and **\*\*JPG 1700.1,     | are investigated and     |        |
| \"JSC Safety and Health          | root cause analyses are  |        |
| Handbook",** as revised. The     | correctly performed.     |        |
| plan shall be revised as needed  | Solutions to mishaps and |        |
| by the Contractor to be          | close calls identified   |        |
| consistent with evolving JSC and | root causes.             |        |
| OSHA VPP requirements. Revisions |                          |        |
| to the plan require NASA         |                          |        |
| approval. The plan includes      |                          |        |
| various reports and submittals.  |                          |        |
|                                  |                          |        |
| The program shall result in:     |                          |        |
|                                  |                          |        |
| a)  An OSHA lost workday case    |                          |        |
|     (LWCA) frequency rate (lost  |                          |        |
|     day and restricted duty      |                          |        |
|     cases included) of 1.5 or    |                          |        |
|     less.                        |                          |        |
|                                  |                          |        |
| > LWDC frequency rate + number   |                          |        |
| > of lost work day cases         |                          |        |
| > multiplied by 200,000 and      |                          |        |
| > divided by the total number of |                          |        |
| > Contract hours worked.         |                          |        |
|                                  |                          |        |
| b)  An OSHA recordable case      |                          |        |
|     (ORC) frequency rate (lost   |                          |        |
|     day, restricted duty, and    |                          |        |
|     medical treatment cases      |                          |        |
|     included) of 3.5 or less.    |                          |        |
|                                  |                          |        |
| > ORC frequency rate = number of |                          |        |
| > lost day, restricted duty, and |                          |        |
| > medical treatment cases        |                          |        |
| > multiplied by 200,000 and      |                          |        |
| > divided by the total number of |                          |        |
| > Contract hours worked.         |                          |        |
|                                  |                          |        |
| c)  An OSHA lost workday case    |                          |        |
|     (LWC) severity rate (total   |                          |        |
|     days away cumulative) at the |                          |        |
|     end of each Contract year of |                          |        |
|     33.3 or less.                |                          |        |
|                                  |                          |        |
| > LWDC severity rate = total     |                          |        |
| > current Contract year and      |                          |        |
| > prior Contract year days away  |                          |        |
| > multiplied by 200,000 and      |                          |        |
| > divided by the total number of |                          |        |
| > Contract hours worked (current |                          |        |
| > Contract year).                |                          |        |
| >                                |                          |        |
| > Note: Measures do not included |                          |        |
| > occupational illnesses.        |                          |        |
|                                  |                          |        |
| Investigate Contractor-personnel |                          |        |
| mishaps and close calls (as      |                          |        |
| defined in **\*\*JPG 1700.1, JSC |                          |        |
| Requirements Handbook for        |                          |        |
| Safety, Heath, Environmental     |                          |        |
| Protection, and Emergency        |                          |        |
| Preparedness)**. The             |                          |        |
| investigation includes           |                          |        |
| identifying the root cause and   |                          |        |
| abating the problem by           |                          |        |
| establishing and implementing    |                          |        |
| corrective action.               |                          |        |
|                                  |                          |        |
| When responding to mishaps and   |                          |        |
| close calls, perform and submit  |                          |        |
| a root cause analysis (e.g.,     |                          |        |
| Methods - proximate and          |                          |        |
| contributing causes). Perform    |                          |        |
| the analysis for OSHA recordable |                          |        |
| mishaps, first aid cases,        |                          |        |
| property damage cases equal to   |                          |        |
| or greater than \$1000, and      |                          |        |
| close calls with risk assessment |                          |        |
| codes of 1, 2, or 3 as defined   |                          |        |
| in JPG 1700.1. Solutions         |                          |        |
| (corrective actions) shall       |                          |        |
| address the identified root      |                          |        |
| causes.                          |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.2 Submit for VPP Merit       | 1.6.2 Request for VPP    | One    |
| certification within 1 year      | Merit certification is   | c      |
| after Contract start. After      | submitted within one     | ertifi |
| Certification is obtained,       | year of Contract start   | cation |
| maintain VPP Merit certification | and certification        |        |
| for the lifetime of the          | received. Maintain       |        |
| Contract.                        | certification once       |        |
|                                  | received.                |        |
+----------------------------------+--------------------------+--------+
| 1.6.3 Establish in accordance    | 1.6.3 Plan fully         | One    |
| with DRD SA-1-1, \"Safety and    | implemented as approved; | Safety |
| Health Plan.\" Implement plan as | fully in accordance with | and    |
| approved by the Government.      | NASA safety and health   | Health |
| Modify as needed to remain       | requirements; all 32 VPP | Plan   |
| consistent with JSC and VPP.     | sub elements are         |        |
|                                  | addressed.               |        |
+----------------------------------+--------------------------+--------+
| 1.6.4 Submit reports as          | \-                       |        |
| specified below.                 |                          |        |
|                                  |                          |        |
| Note: This data is used (1) to   |                          |        |
| evaluate the JSC Safety and      |                          |        |
| Health program as required by    |                          |        |
| its VPP certification; (2) for   |                          |        |
| Contract performance evaluation; |                          |        |
| and (3) to collect and share     |                          |        |
| selected information with the    |                          |        |
| JSC and NASA communities.        |                          |        |
+----------------------------------+--------------------------+--------+
| 1.  Statistical Information      | 1.6.4.1 Form submitted   | One    |
|                                  | on time and in           | report |
| Instructions for preparing and   | accordance with          | per    |
| submitting this information are  | instructions             | month  |
| provided with the form available |                          |        |
| from JSC online publications     |                          |        |
| unless modified by the approved  |                          |        |
| safety and health plan.          |                          |        |
|                                  |                          |        |
| Provide completed **\*\*JSC Form |                          |        |
| 288, Statistical Information --  |                          |        |
| Contractor Safety and Health     |                          |        |
| Program,** by 10^th^ of month    |                          |        |
| following month being reported   |                          |        |
| in accordance with DRD SA-1-4    |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.4.2 Provide a safety and     | 1.6.4.2 All VPP          | One    |
| health program self-evaluation   | sub-elements fully       | report |
| report once a year by September  | addressed. Report        | per    |
| 30^th^.                          | submitted on time and in | year   |
|                                  | proper format. Problem   |        |
| See DRD SA-1-3 for requirements  | areas show timely        |        |
| and delivery instructions. The   | improvement and closure. |        |
| self-evaluation shall follow the |                          |        |
| format specified in OSHA TED     |                          |        |
| 8.1, \"Revised Voluntary         |                          |        |
| Protection Programs (VPP)        |                          |        |
| Policies and Procedures          |                          |        |
| Manual\", Appendix H (Program    |                          |        |
| Evaluation Report), Attachment 2 |                          |        |
| (VPP Onsite Evaluation Format    |                          |        |
| for Safety and Health Programs)  |                          |        |
| for a STAR work site which is    |                          |        |
| found at the following link:     |                          |        |
|                                  |                          |        |
| http:/www.osha-slc.gov/Osh       |                          |        |
| Doc/Directive_data/TED_8_1A.html |                          |        |
|                                  |                          |        |
| Provide action plans for         |                          |        |
| identified problem areas. Action |                          |        |
| plans shall include schedule for |                          |        |
| periodic progress reports to the |                          |        |
| Government. Frequency of status  |                          |        |
| reports shall to be agreed to by |                          |        |
| the Government and the           |                          |        |
| Contractor for each problem      |                          |        |
| area.                            |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.4.3 Provide a list of all    | 1.6.4.3 All terminated   | One    |
| Contract personnel that no       | employees (including     | report |
| longer work on the Contract to   | subContractor employees) | per    |
| the JSC Clinic to facilitate     | are listed and reported  | year   |
| retirement of medical records.   | to the clinic monthly.   |        |
| Each employee shall be           |                          |        |
| identified by name, date of      |                          |        |
| birth, and social security       |                          |        |
| number. The report is due no     |                          |        |
| later than 30 days after the end |                          |        |
| of each Contract year. See DRD   |                          |        |
| SA-1-2 for requirements.         |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.4.4 Provide material safety  | 1.6.4.4 MSDS meet OSHA   |        |
| data sheets (MSDS) for all       | and Fed-Std-313          |        |
| hazardous materials used on NASA | requirements are         |        |
| property to JSC Occupational     | delivered on time and    |        |
| Health Office\'s Hazard          | posted at the work       |        |
| Communication Section.           | sites.                   |        |
| Subsequent processing of MSDS    |                          |        |
| will be in accordance with the   |                          |        |
| safety and health plan. If the   |                          |        |
| material represents a            |                          |        |
| significant change in on site    |                          |        |
| operations, the MSDS shall be    |                          |        |
| provided to the Occupational     |                          |        |
| Health Office at least 30 days   |                          |        |
| prior to arrival to allow a      |                          |        |
| Government assessment of the     |                          |        |
| changes. See DRD SA-1-1.         |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.4.5 Conduct an annual        | 1.6.4.5 All hazardous    | One    |
| inventory of hazardous materials | materials onsite are     | report |
| used on NASA property. JSC       | inventoried. Report is   | per    |
| Occupational Health provides     | accurate and on time.    | year   |
| instructions annually regarding  |                          |        |
| schedule, coverage, and report   |                          |        |
| format and delivery. Ensure the  |                          |        |
| Government is aware of hazardous |                          |        |
| Contractor materials by          |                          |        |
| developing, maintaining, and     |                          |        |
| submitting a Hazardous Materials |                          |        |
| Inventory Report in accordance   |                          |        |
| with DRD SA-1-5.                 |                          |        |
|                                  |                          |        |
| Note -- JSC's Occupational       |                          |        |
| Health Office provides           |                          |        |
| instructions annually regarding  |                          |        |
| schedule, coverage, and report   |                          |        |
| format and delivery.             |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.4.6 Submit a completed       | 1.6.4.6 Plans in place   |        |
| **\*\*JSC Form 1240, \"JSC       | on time and delivered to |        |
| Notice of Safety or Health       | CO on time               |        |
| Hazard and Action Plan,\"** for  |                          |        |
| hazards within                   |                          |        |
| Contractor-occupied facilities   |                          |        |
| that have not been fully abated  |                          |        |
| within 30 days of discovery per  |                          |        |
| DRD SA-1-7 .                     |                          |        |
|                                  |                          |        |
| New and open hazards shall be    |                          |        |
| reviewed with the COTR monthly   |                          |        |
| to ensure proper abatement or    |                          |        |
| closure of all hazards found in  |                          |        |
| the Contractor's work areas.     |                          |        |
| (See DRD SA-1-1 and SA-1-3).     |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.4.7 Submit lessons learned   | 1.6.4.7 Submitted on     | One    |
| to the JSC Occupational Safety   | time and in correct      | report |
| Office quarterly in the format   | format                   | qua    |
| specified in DRD SA-1-15,        |                          | rterly |
| \"Lessons Learned.\" The lessons |                          |        |
| may come from innovations in     |                          |        |
| safety and health; mishaps;      |                          |        |
| close calls; or any other area   |                          |        |
| pertinent to safety and health.  |                          |        |
|                                  |                          |        |
| Note: The CO may direct the      |                          |        |
| Contractor to develop specific   |                          |        |
| lessons learned.                 |                          |        |
+----------------------------------+--------------------------+--------+
| 1.6.4.8 The Contractor shall     | 1.6.4.8 On time and in   | One    |
| submit monthly metrics in        | accordance with data     | report |
| accordance with DRD SA-1-14. The | requirement.             | per    |
| metrics are in addition to those |                          | month  |
| required by 1.6.1. The metrics   |                          |        |
| shall be sent to JSC             |                          |        |
| Occupational Health Office by    |                          |        |
| the 20^th^ of the month          |                          |        |
| following the month being        |                          |        |
| reported.                        |                          |        |
+----------------------------------+--------------------------+--------+
| > 1.6.4.9 The Contractor shall   | Report is accurate and   | One    |
| > develop, submit, and maintain  | on time.                 | annual |
| > an annual summary of           |                          | report |
| > occupational illnesses and     |                          |        |
| > injuries. Report this data in  |                          |        |
| > accordance with DRD SA-1-6 by  |                          |        |
| > calendar year and provide to   |                          |        |
| > the Government no later than   |                          |        |
| > 15 February of the year        |                          |        |
| > following.                     |                          |        |
+----------------------------------+--------------------------+--------+
| 10. Report results of annual     | Report is accurate and   | One    |
|     work site safety analyses.   | on time.                 | annual |
|     This report shall contain    |                          | report |
|     the result of surveys,       |                          |        |
|     inspections, close call      |                          |        |
|     investigations, and analyses |                          |        |
|     of occupational injuries and |                          |        |
|     illnesses. (See DRD SA-1-1)  |                          |        |
|     The report shall list the    |                          |        |
|     Contractor's hazardous       |                          |        |
|     operations and it shall      |                          |        |
|     establish permit structures  |                          |        |
|     for hazardous processes.     |                          |        |
+----------------------------------+--------------------------+--------+

**1.7 FUNCTIONAL METRICS**

+----------------------------------+--------------------------+--------+
| **PERFORMANCE REQUIREMENTS**     | **MINIMUM STANDARDS**    | **WO   |
|                                  |                          | RKLOAD |
|                                  |                          | DATA** |
+----------------------------------+--------------------------+--------+
| 1.7.1 Develop, acquire,          | 1.7.1 Metrics Reports to | One    |
| maintain, record, and report     | be received by the 10th  | report |
| Contract Functional Metrics.     | of each month.           | per    |
| Report the various metrics, as   |                          | month  |
| further defined in the Contract  | No instance of report    |        |
| Sections and Annexes of this     | data not being           |        |
| Contract. See DRD AN-1-3.        | continuously             |        |
|                                  | electronically available |        |
|                                  | except for planned and   |        |
|                                  | unplanned utility        |        |
|                                  | outages.                 |        |
+----------------------------------+--------------------------+--------+

**1.8 EMERGENCY MANAGEMENT**

  ---------------------------------- --------------------------- ------------
  **PERFORMANCE REQUIREMENTS**       **MINIMUM STANDARDS**       **WORKLOAD
                                                                 DATA**

  1.8.1 Establish and implement an   1.8.1 Program shall be      One program
  Emergency Management Program to    inclusive of all required   
  ensure compliance with **\*\*JSC's Emergency Plan Annexes,     
  Emergency Preparedness Plan, JPG   Appendices, and SOP\'s that 
  05900 and JPD 1040.2, JSC          support the overall Center  
  Emergency Preparedness Program**.  Plan.                       

  1.8.2 Develop an Emergency         Accomplish plan per DRD     One plan
  Preparedness Plan that encompasses AN-1-7.                     
  applicable areas of JSC\'s                                     
  Emergency Preparedness Plan, JPG                               
  05900                                                          
  ---------------------------------- --------------------------- ------------

**1.9 INFORMATION TECHNOLOGY (IT) SUPPORT**

**1.9.1 General Information**

The Contractor shall comply with all applicable NASA and JSC IT
Directives and Guidelines.

The systems listed in paragraphs 1.9.2, 1.9.3, 1.9.4, 1.9.5, and 1.9.6
are normally available to the Contractor 365 days/yr., 24 hours/day,
however, on occasion there will be planned or unplanned outages that
will occur and the system will not be available. The Contractor shall
have a manual backup process that shall capture the data that can be
installed in the system once it has returned to service

**1.9.1.2 Information Technology Systems**

It is at the discretion of the Contractor to utilize the
Government-provided systems or to initiate new systems for the purpose
of increasing efficiency and to meet Contract requirements. However, the
new systems must parallel and act in the same manner as the
Government-provided systems. If the Contractor proposes to deviate from
the existing systems, all proposals shall be submitted in writing,
through the CO, for approval prior to implementation.

**1.9.1.3 Special Data Rights**

The Government has unlimited access to and rights in all data including
source programs, runtime versions, setups, backup tapes, and databases
generated for the purposes of Contract requirements, including any new
applications and data developed during this Contract. The intent of this
requirement is to allow the Government to provide to a follow-on
Contractor the workable processes equivalent to those provided or
upgraded at the start of this Contract and to provide the Government
access to the data that may be shared with other Government
systems/users that are not a part of this Contract.

**1.9.1.4 Special Rights (if leased service agreement software is
used)**

Identify all leased software and provide list to the CO upon request.

**1.9.1.5 Hardware Configuration**

GENERAL: The IT System consists of:

\(1\) Installation-provided hardware

\(2\) A JSC Institutional Network System (INS) linking all onsite
computer systems via Ethernet with 100 Base-T cabling, site PC's have
10/100 base cards.

\(3\) Installation-provided off-the-shelf programming software.

\(4\) Installation-provided systems that include programs, databases,
on-line systems, and report-generating programs.

\(5\) IT Hardware

\(6\) Installation operated Web Based Applications.

These Installation-provided systems are integrated with and necessary
for the performance of the overall Contract. The Contractor will be
allowed to utilize the hardware to support internal Contractor
requirements.

**1.9.1.6 Government-Provided Computer Workstations**

The Government will provide workstations (24) per SectionG.7 of the
Contract. These workstations will be equivalent to those provided for
civil service personnel. The workstations will be refreshed on a
three-year cycle. Each workstation will come complete with a recent
version of a Windows based operating system. These workstations will be
upgraded to more current operating system versions, as the Government
deems necessary. Each workstation will have the Center standard load. At
present this includes the operating system plus a standard version of
Microsoft Office, antivirus software, and various viewers. The
Contractor shall request through the CO any additional workstations
required above the quantity listed. The workstation (seat) and network
connections are provided and maintained by the Government Seat Contract
(known as ODIN).

Note: The workstations that are used as part of the badging system are
described separately.

**1.9.1.7 Workstation Hardware and Software Audits/Push, Pull or
Automatic Updates of Software.**

The Government uses an automated electronic equipment auditing system on
all computer workstations (hardware and software) connected to the
network. The Contractor will be provided access to the data for their
computer workstations. The Government also uses an automated process to
push, pull, or do automatic upgrades to workstations. For example, the
Government does automatic periodic upgrades of the virus definitions.
The Contractor shall cooperate with the Government for the upgrades and
audits.

**1.9.1.8 Standard Software Installation/Usage**

The Contractor shall use software that is compatible with the Center
standard (type and version) to permit the flow of information back and
forth with other COD elements with minimal impact. The Contractor shall
use a software load on the computer workstations that is compatible with
the software used by other COD elements.

Note: Each of the existing user computer workstations is configured with
the Center standard software, including a recent version of Microsoft
Windows with access to the server-based administrative applications
(Microsoft Office, Web Browsers), the Center Electronic Mail System,
News Readers, and 3270 emulators (where applicable). The Government will
provide e-mail accounts for Contractor personnel.

**1.9.1.9 Network Connections**

The Government will provide the network interface for all Government
provided and Contractor provided workstations.

**1.9.1.10 Server- Based Storage**

**1.9.1.10.1 Server-Based Storage for General Use Applications**

Government supplied space will be provided for server-based general use
applications and databases. The Government will perform administrative
functions for these servers. Reasonable amounts of storage will be
provided to the Contractor.

**1.9.1.10.2 Server-Base Storage for General Web Applications**

Space will be provided on Government servers for server-based Web
applications and databases. The Government will perform server
administrative functions for these servers. The Contractor will be
responsible for all of the data/data input. Reasonable amounts of
storage will be provided to the Contractor.

**1.9.1.10.3 Maintenance (clean up and removal of old files)/Usage**

The Contractor shall cooperate with the Government to remove/archive old
files that are needed only for historical reasons. The intent is to
provide reasonable storage, and yet be able to enforce reasonable
storage housekeeping rules. Server space is provided to support
necessary Contractor operations, however, the server storage is only to
be used for current needs.

**1.9.1.11 Printer Support**

**1.9.1.11.1 Networked Laser/Mainframe Laser/ Impact Printers**

General use networked black and white laser printers/impact printers
will be made available to the Contractor. These printers will be
maintained and replaced with current Center standard equipment by the
Government as the printers become obsolete. The requirement for
providing Networked printers does not include any buildings/locations
where the total number of users in the area is less than 5. For areas
with 5 or less users, it shall be the Contractor's responsibility to
provide local direct connect or local shared printers.

Any additional printers shall be the responsibility of the Contractor.
The Contractor is responsible for special printers/special use
(personnel, payroll, etc. where privacy concerns might preclude the use
of network printers by other users).

**1.9.1.11.2 Contractor-Provided Printer Supplies**

The Contractor shall provide all printer consumables (toner, inkjet ink,
ribbons, paper, etc.). The consumables shall be compatible with the
printers. The Contractor shall provide all consumables for the site
badges (badge material, badges, printer rolls etc.).

**1.9.1.12 Miscellaneous Hardware**

Provide any miscellaneous hardware (i.e., scanners, CR-RW units, zip
drives, additional memory and the like) over and above what is provided
with a standard workstation.

**1.9.1.13 Data Integrity**

The Contractor shall design and maintain databases to have data field
integrity. This requires that the field used is the right type (i.e.
numbers for number fields, dates for date fields, etc.). The Contractor
shall provide accurate data input.

**1.9.1.14 Building Number Standard**

Maintain building data integrity in all databases by using a standard
method to reference buildings.

Buildings shall be related in the database(s) structure using a 7
character fixed length designation. Examples are as follow:

J\*001\*\*

J\*009NW

JT585\*\*

E\*990\*\*

S\*920L\*

Note: The first character represents the site "J" for Johnson Space
Center, "E" for Ellington Field, and "S" for the Sonny Carter Training
Facility. The second character represents the building Prefix with "T"
for Temporary and an "\*" for "No Prefix". Characters 3, 4, and 5 are
the building number with leading zeros to pad the data. The last two
characters are the suffix with "\*\*" as "no suffix" for the character
spacing and either on suffix followed by an "\*" or a two letter suffix.
It is intended that the users will see the generic number for a building
(example 1, 2, 3, 4S, 11, 30S).

**1.9.1.15 System Descriptions**

**1.9.1.15.1 Security Operations System (SOS)**

The SOS is a Government provided and maintained SQL Server application
that the Contractor shall use to input data such as vehicle decals,
parking tickets, parking space assignments, and similar demographic
information about personnel.

**1.9.1.15.2 Bar Code Scanner System**

The Government will provide 9 Barcode Scanners including battery
charging units, upload cradles, holsters, etc., for the Contractor's use
(see Section J, Attachment F, List 2). The Government will provide
normal maintenance of the barcode scanners.

The scanners are preprogrammed by the Government to provide the
capability to gather information electronically. The Contractor shall
use the system to gather data (such as doors opened, doors locked, user
badge data, theft investigations, etc.)

**1.9.1.15.3 Badging System**

The badging system is a Government-provided system and the Contractor
shall operate the system for issuance of long term and permanent badges
that contains the demographic information about all users that are
issued badges (name, org, date badge issues, user digital photograph,
signature etc.).

**1.9.1.15.4 Security Access Control System**

Security Access Control systems are Government systems used for access
control for various secure areas at JSC. The Contractor shall use these
Government provided systems to control user access.

**1.9.1.15.5 Badge Request Systems**

The badge request systems are web-based systems in which an
organization/employee can request the issuance of a JSC badge for
employees, official visitors, and foreign nationals. JSC Security
reviews the requests in IVAN/NFNMS and, if approved, uses this system to
advise the Requesters that a badge can be issued (and any restrictions;
i.e., certain buildings, dates, etc.). Designated contractor and/or
civil servant employees are authorized to request/approve badge requests
using the employee and official visitor badge systems. Diamond Group
clerks who have completed the appropriate/required training are approved
access to these badge request systems, and user-training manuals are
available within the systems that provide detailed instructions for use.

+----------------------------------+--------------------------+--------+
| **PERFORMANCE REQUIREMENTS**     | **MINIMUM STANDARDS**    | **WO   |
|                                  |                          | RKLOAD |
|                                  |                          | DATA** |
+----------------------------------+--------------------------+--------+
| **1.9.2** **Security Operating   | Data is correct.         | Pe     |
| System (SOS).** Provide the      |                          | riodic |
| necessary support to input data  |                          | ov     |
| into the SOS system. Provide the |                          | erview |
| day-to-day training for new      |                          | plus   |
| users.                           |                          | maint  |
|                                  |                          | aining |
| Note: System description is in   |                          | data   |
| section 1.9.1.15                 |                          |        |
+----------------------------------+--------------------------+--------+
| **1.9.3 Badging System.**        | Data is correct          | Pe     |
| Provide the necessary support to |                          | riodic |
| input data into the badging      |                          | ov     |
| system. Provide the day-to-day   |                          | erview |
| training for new users on the    |                          | plus   |
| system.                          |                          | maint  |
|                                  |                          | aining |
| Note: System description is in   |                          | data   |
| section 1.9.1.15                 |                          |        |
+----------------------------------+--------------------------+--------+
| **1.9.4 Barcode Scanner          | Data is correct          | Pe     |
| System.** Provide Barcode        |                          | riodic |
| Scanning system support by       |                          | ov     |
| scanning the appropriate         |                          | erview |
| barcodes. Specifically, the      |                          | plus   |
| Contractor shall scan the doors  |                          | maint  |
| that are open and closed and     |                          | aining |
| upload the data to the database. |                          | data   |
| The Contractor shall also        |                          |        |
| maintain the Door Status         |                          |        |
| database that lists all of the   |                          |        |
| exterior doors at JSC,           |                          |        |
| Ellington, and SCTF as well as   |                          |        |
| selective interior doors, and    |                          |        |
| sections of the perimeter        |                          |        |
| fencing. Provide the day-to-day  |                          |        |
| training for new barcode users   |                          |        |
| on the system.                   |                          |        |
|                                  |                          |        |
| Note: System description is in   |                          |        |
| section 1.9.1.15                 |                          |        |
+----------------------------------+--------------------------+--------+
| **1.9.5 Security Access Control  | Data is correct          | Pe     |
| Systems.** Provide system        |                          | riodic |
| support by maintaining user data |                          | ov     |
| in the system.                   |                          | erview |
|                                  |                          | plus   |
| Note: System description is in   |                          | maint  |
| section 1.9.1.15                 |                          | aining |
|                                  |                          | data   |
+----------------------------------+--------------------------+--------+
| **1.9.6 Badge Request Systems.** | Data is correct and      | Pe     |
| Provide Badge Request System     | badges issued in         | riodic |
| support by answering user        | accordance with          | ov     |
| questions and using the system   | established procedures.  | erview |
| to issue badges that are         |                          | (h     |
| requested via the web and        |                          | ourly) |
| approved by NASA Security/IVC,   |                          | plus   |
| authorized company officials,    |                          | maint  |
| and/or onsite employees.         |                          | aining |
| Maintain the on-line JSC Form    |                          | data.  |
| 200 that documents the           |                          |        |
| signatures of approved company   |                          |        |
| officials or civil servants      |                          |        |
| authorized to request and        |                          |        |
| approve government and           |                          |        |
| contractor employee badges.      |                          |        |
|                                  |                          |        |
| Note: System description is in   |                          |        |
| section 1.9.1.15                 |                          |        |
+----------------------------------+--------------------------+--------+
| **1.9.7 IT Security.**           |                          |        |
+----------------------------------+--------------------------+--------+
| **1.9.7.1 Contractor Computer    | Ensure compliance with   |        |
| Security Manager.** Appoint, in  | IT standards             |        |
| writing, a Computer Security     |                          |        |
| Manager (CSM). CSM               |                          |        |
| qualifications and duties        |                          |        |
| include, but are not limited to: |                          |        |
|                                  |                          |        |
| Attending and supporting         |                          |        |
| security meetings.               |                          |        |
|                                  |                          |        |
| Complying with NASA and JSC IT   |                          |        |
| policies, procedures, and        |                          |        |
| guidelines**. \*\*JPG 2810.1 JSC |                          |        |
| IT Security Handbook**           |                          |        |
+----------------------------------+--------------------------+--------+
| **1.9.7.2 Risk Assessment /      | Risk Assessments reviews |        |
| Security Plans Support.**        | shall be in accordance   |        |
| Provide support to the COD CSM   | with the current version |        |
| to review various security risk  | of the Center IT         |        |
| assessments security plans of    | Security Manual.         |        |
| new and major system             |                          |        |
| configuration changes to the     |                          |        |
| Directorate Computer Security    |                          |        |
| Official (CSO).                  |                          |        |
+----------------------------------+--------------------------+--------+

10. **ENVIRONMENTAL REQUIREMENTS**

+----------------------------------+--------------------------+--------+
| **PERFORMANCE REQUIREMENTS**     | **MINIMUM STANDARDS**    | **WO   |
|                                  |                          | RKLOAD |
|                                  |                          | DATA** |
+----------------------------------+--------------------------+--------+
| **1.10.1 Operate Classified      | 1.10.1 All records are   | Incin  |
| Waste Incinerator**. Comply with | accurate, complete and   | erator |
| all regulatory requirements      | readily accessible.      | oper   |
| identified in the                |                          | ations |
| **\*\*Classified Waste           | The incinerator is       | 20-22  |
| Incinerator Operating Procedure, | operated within all      | times  |
| 400-10,** at all times**.**      | regulatory guidelines    | per    |
|                                  | and limitations.         | year.  |
|                                  |                          | Total  |
|                                  |                          | weight |
|                                  |                          | incin  |
|                                  |                          | erated |
|                                  |                          | 2000   |
|                                  |                          | -2200  |
|                                  |                          | lbs.   |
+----------------------------------+--------------------------+--------+
| **1.10.2 Environmental           | 1.10.2 Compliance with   |        |
| Management System (EMS).**       | JSC EMS requirements.    |        |
| Conduct all work at JSC in       |                          |        |
| compliance with JSC's **\*\*EMS  |                          |        |
| Policy Manual** and its          |                          |        |
| referenced procedures. This      |                          |        |
| includes, but is not limited to, |                          |        |
| identifying all Contractor       |                          |        |
| aspects (activities, services    |                          |        |
| and products) that have          |                          |        |
| environmental impacts. All       |                          |        |
| aspects with impacts must be     |                          |        |
| controlled through procedures or |                          |        |
| engineering controls or other    |                          |        |
| appropriate methods.             |                          |        |
|                                  |                          |        |
| Include environmental            |                          |        |
| requirements, controls,          |                          |        |
| calibration, measuring and       |                          |        |
| monitoring, and training         |                          |        |
| requirements in applicable       |                          |        |
| operating procedures and other   |                          |        |
| documentation. The Contractor    |                          |        |
| shall utilize an ISO 9000        |                          |        |
| compliance method for EMS        |                          |        |
| documentation and records.       |                          |        |
|                                  |                          |        |
| All Contractor employees shall   |                          |        |
| receive annual training,         |                          |        |
| including but not limited to:    |                          |        |
| EMS awareness, recycling and     |                          |        |
| pollution prevention, and        |                          |        |
| general environmental awareness. |                          |        |
| This training shall be recorded  |                          |        |
| and documented. Documentation    |                          |        |
| shall be produced upon request   |                          |        |
| by the Government.               |                          |        |
|                                  |                          |        |
| The Contractor will be           |                          |        |
| periodically audited for         |                          |        |
| conformance with JSC's EMS.      |                          |        |
| Corrective action shall be       |                          |        |
| initiated in accordance with JSC |                          |        |
| ISO 9000-2000 and EMS corrective |                          |        |
| action requirements on all       |                          |        |
| non-conformances identified.     |                          |        |
+----------------------------------+--------------------------+--------+
| **1.10.3 Procure Recycled Items  | 1.11.3 Compliance with   |        |
| and Materials.** Procure and use | EO's and Procurement     |        |
| materials with recycled content  | requirements.            |        |
| in accordance with               | Procurement information  |        |
| \*\***EO13101** and its          | is tracked accurately.   |        |
| amendments and all NASA use of   |                          |        |
| recycled materials policies.     |                          |        |
| Recycling shall included paper   |                          |        |
| and paper products, lubricating  |                          |        |
| oils, insulation, tires and any  |                          |        |
| other Environmental Protection   |                          |        |
| Agency (EPA) designated items    |                          |        |
| when economically feasible and   |                          |        |
| where proper equipment operation |                          |        |
| will not be compromised. Track   |                          |        |
| procurement of such items. See   |                          |        |
| DRD AN-1-6.                      |                          |        |
+----------------------------------+--------------------------+--------+

###  

### TABLE 1-1

##### DEFINITIONS

**Annually** - Service is accomplished 1 time during each 12-month

period of the Contract, at intervals of 11 to 13 months.

**Center Operation Support Services (COSS)** - A multi-function Johnson
Space Center Contract providing base operating services for Johnson
Space Center, Ellington Field and Sonny Carter Training Facility with
the exception of security services.

**Daily (D)** - Service is accomplished 1 time a day, Monday through

Friday (excluding holidays), during each 12-month period of the
Contract,

at intervals of 22 to 26 hours (not including Saturday and Sunday).

**Day** - For purposes of this Contract, a day is defined as 1 calendar
day.

**Emergency Operations Dispatch Center** -- The EDC is the area in the
EOC where the consoles and dispatching communication systems are located
for monitoring and dispatching all of the activities associated with
security and fire detection activities.

**Emergency Operations Center** -- The EOC located in B. 30L third floor
is an area that is dedicated to the coordination and management of
emergency operations at JSC. The EOC consists of three areas: the
community partners area, the Emergency Response Team Conference and
Control Area, and the Emergency Dispatch Center and offices.

**Events Log** -- Daily listing that contains pertinent information on
suspended drivers, escort requirements, and special events such as large
meetings or visits held at the Gilruth Center. Prepared by the Customer
Service Help Desk and distributed to all security gates

**Facility Manager -** The responsible Government person, a point of
contact for the onsite safety and health of a building and its occupants
(building \"superintendent\").

**Fiscal Year** - An accounting period of 12 months. NASA fiscal year
extends from October 1 through September 30 of the following year.

# Guard Mount -- A briefing and inspection of guards coming on duty at changes of shift. Guards are briefed on any pertinent information pertaining to their post. Guards are also inspected for uniform and appearance standards. 

# Help Desk - Provides customer service support which includes, but not limited to the following: key requests, classified meetings, lost and found, reserved parking, Contractor termination and receipt of property, clearance briefings, special parking permits, and preparation of the daily special events log.

**Immediate/Immediately** - For purposes of this Contract, immediately
means with no interval of time or delay. Immediate response shall comply
with training received through Emergency Vehicle Operators Course (EVOC)
Training.

**Maintenance** - Includes day-to-day periodic, scheduled, or
unscheduled work required to preserve or restore a piece of equipment, a
system, or a real property structure, facility or utility to such
condition that it may be effectively utilized for its intended purpose
output, redundancy, and availability.

**Missions** -- Missions are defined as Space Shuttle Missions. The
Mission period begins at 24 hours prior to launch and ends 4 hours after
landing. There are approximately 8 Missions per year.

**Monthly (M)** - Service is accomplished 12 times during each 12-month

period of the Contract, at intervals of 28 to 32 days.

**Normal Working Hours --** 7 a.m. to 5 p.m., Monday thru Friday,
excluding holidays. **During normal working hours** means that an
individual shall work their normal 8-hour workday within this time
period. It does not mean that coverage is needed during the entire
period unless it is specified.

**On-Line Access** -- Immediate and direct access by local area network
using Government computers to databases generated for the purposes of
Contract requirements with the capability to compile and generate
reports.

**On Site** -- Encompasses JSC, Ellington Field, and SCTF.

**Post --** A station or task to which guards are assigned.

**Quarterly (Q)** - Service is accomplished 4 times during each 12-month
period of the Contract, at intervals of 80 to 100 days.

**Recycled** - Includes use, reuse, or reclamation of a discarded
material.

**Regulated Substances** - For purposes of this Contract, regulated
substances includes any substance regulated by environmental regulations
such as hazardous wastes, industrial wastes hazardous material,
recyclables, and Toxic Substance Control Act (TOSCA) material.

**Response Time --** Response time is defined as the time allowed the
Contractor after initial notification of a work requirement to be
physically on the premises at the work site with appropriate equipment
and materials, ready to perform the work required.

**Semi-Annually (S)** - Service is accomplished 2 times during each
12-month period of the Contract, at intervals of 160 to 200 days.

**Shift** - The period of time defined as one third of a 24-hour day.

**Traffic Control --** Uniformed, trained security officers directing
traffic in emergency and special situations to maintain control of
vehicles and personnel. Special situations include, but not limited to,
loss of traffic control lights, parade support, parking control for
special events, limiting access for special requirements. Traffic
control also provides special escorts for emergency vehicles,
transporting of space or test hardware, escort of VIP's, escort of
astronauts, and any special traffic direction or control methods,
measures, or techniques as necessary to support the mission of JSC.

+------------------------+---------------------------------------------+
| #### ACRO              |                                             |
| NYMS AND ABBREVIATIONS |                                             |
+------------------------+---------------------------------------------+
| # ADP                  | Automated Data Processing                   |
+------------------------+---------------------------------------------+
| **AIDS**               | Acquired Immune Deficiency Syndrome         |
+------------------------+---------------------------------------------+
| **AIS**                | Automated Information Security              |
+------------------------+---------------------------------------------+
| **ANSI**               | American National Standards Institute       |
+------------------------+---------------------------------------------+
| **AR**                 | Anomaly Reports                             |
+------------------------+---------------------------------------------+
| **ASCAN**              | Astronaut Candidate                         |
+------------------------+---------------------------------------------+
| **ASQ**                | American Society of Quality                 |
+------------------------+---------------------------------------------+
| **BPA**                | Blanket Purchase Agreement                  |
+------------------------+---------------------------------------------+
| **CAA**                | Controlled Access Area                      |
+------------------------+---------------------------------------------+
| **CAD**                | Computer Aided Dispatch                     |
+------------------------+---------------------------------------------+
| **CAP**                | Contractor-Acquired Property                |
+------------------------+---------------------------------------------+
| **CCTV**               | Closed Circuit Television                   |
+------------------------+---------------------------------------------+
| **CD**                 | Compact Disc                                |
+------------------------+---------------------------------------------+
| **CDO**                | Contractor Duty Officer                     |
+------------------------+---------------------------------------------+
| **CDPA**               | Control Document Production Area            |
+------------------------+---------------------------------------------+
| **CFE**                | Contractor-Furnished Equipment              |
+------------------------+---------------------------------------------+
| **CFM**                | Contractor-Furnished Material               |
+------------------------+---------------------------------------------+
| **CFP**                | Contractor-Furnished Property               |
+------------------------+---------------------------------------------+
| **CFR**                | Code of Federal Regulations                 |
+------------------------+---------------------------------------------+
| **CO**                 | Contracting Officer                         |
+------------------------+---------------------------------------------+
| **COB**                | Close of Business                           |
+------------------------+---------------------------------------------+
| **COD**                | Center Operations Directorate               |
+------------------------+---------------------------------------------+
| **COMSEC**             | Communication Security                      |
+------------------------+---------------------------------------------+
| **COSS**               | Center Operations Support Service           |
|                        | Contractor                                  |
+------------------------+---------------------------------------------+
| **COTR**               | Contracting Officer\'s Technical            |
|                        | Representative                              |
+------------------------+---------------------------------------------+
| **CPU**                | Central Processing Unit                     |
+------------------------+---------------------------------------------+
| **CRN**                | Change Request Notification                 |
+------------------------+---------------------------------------------+
| **CRV**                | Current Replacement Value                   |
+------------------------+---------------------------------------------+
| **CSM**                | Computer Security Manager                   |
+------------------------+---------------------------------------------+
| **CSCS**               | Central Security Control System             |
+------------------------+---------------------------------------------+
| **CSO**                | Computer Security Official                  |
+------------------------+---------------------------------------------+
| **DOA**                | Designated Authorizing Official             |
+------------------------+---------------------------------------------+
| **DAR**                | Daily Activity Report                       |
+------------------------+---------------------------------------------+
| **DD**                 | Department of Defense                       |
+------------------------+---------------------------------------------+
| **DOD**                | Department of Defense                       |
+------------------------+---------------------------------------------+
| **DOL**                | Department of Labor                         |
+------------------------+---------------------------------------------+
| **DR**                 | Discrepancy Reports                         |
+------------------------+---------------------------------------------+
| **DRD**                | Data Requirements Description               |
+------------------------+---------------------------------------------+
| **EDC**                | Emergency Operations Center Dispatch Center |
+------------------------+---------------------------------------------+
| **EMS**                | Environmental Management System             |
+------------------------+---------------------------------------------+
| **EPA**                | Environmental Protection Agency             |
+------------------------+---------------------------------------------+
| **EO**                 | Executive Order                             |
+------------------------+---------------------------------------------+
| **EOC**                | Emergency Operations Center                 |
+------------------------+---------------------------------------------+
| **EOD**                | Explosive Ordinance Detail                  |
+------------------------+---------------------------------------------+
| **EPCRA**              | Emergency Planning & Community              |
|                        | Right-to-know Act                           |
+------------------------+---------------------------------------------+
| **ESTA**               | Engineering Systems Test Area               |
+------------------------+---------------------------------------------+
| **ERT**                | Emergency Response Team (NASA JSC)          |
+------------------------+---------------------------------------------+
| **EWS**                | Emergency Warning System                    |
+------------------------+---------------------------------------------+
| **FAA**                | Federal Arrest Authority                    |
+------------------------+---------------------------------------------+
| **FATS**               | Firearms Training System                    |
+------------------------+---------------------------------------------+
| **FAR**                | Federal Acquisition Regulation              |
+------------------------+---------------------------------------------+
| **FCC**                | Federal Communications Commission           |
+------------------------+---------------------------------------------+
| **FCR**                | Flight Control Room                         |
+------------------------+---------------------------------------------+
| **FM**                 | Facility Manager                            |
+------------------------+---------------------------------------------+
| **FMD**                | Financial Management Division               |
+------------------------+---------------------------------------------+
| **FPMR**               | Federal Property Management Regulations     |
+------------------------+---------------------------------------------+
| **FY**                 | Fiscal Year                                 |
+------------------------+---------------------------------------------+
| **G&A**                | General and Administrative                  |
+------------------------+---------------------------------------------+
| **GAO**                | General Accounting Office                   |
+------------------------+---------------------------------------------+
| **GED**                | General Equivalency Diploma                 |
+------------------------+---------------------------------------------+
| **GFE**                | Government-Furnished Equipment              |
+------------------------+---------------------------------------------+
| **GFM**                | Government-Furnished Material               |
+------------------------+---------------------------------------------+
| **GFP**                | Government Furnished Property               |
+------------------------+---------------------------------------------+
| **GPE**                | Government Provided Equipment               |
+------------------------+---------------------------------------------+
| **GSA**                | General Services Administration             |
+------------------------+---------------------------------------------+
| **HDS**                | Hazardous Devices School                    |
+------------------------+---------------------------------------------+
| **HAZMAT**             | Hazardous Material                          |
+------------------------+---------------------------------------------+
| **HAZWOPER**           | Hazardous Material Operations Emergency     |
+------------------------+---------------------------------------------+
| **HFD**                | Houston Fire Department                     |
+------------------------+---------------------------------------------+
| **IAP**                | Installation Accountable Property           |
+------------------------+---------------------------------------------+
| **IAW**                | In accordance with                          |
+------------------------+---------------------------------------------+
| **ID**                 | Identification                              |
+------------------------+---------------------------------------------+
| **ISD**                | Information Systems Directorate             |
+------------------------+---------------------------------------------+
| **ISO**                | International Standards Organization        |
+------------------------+---------------------------------------------+
| **IT**                 | Information Technology                      |
+------------------------+---------------------------------------------+
| **JA141**              | Security Branch Mail Code                   |
+------------------------+---------------------------------------------+
| **JHB**                | JSC Handbook                                |
+------------------------+---------------------------------------------+
| **JMI**                | JSC Management Issuance                     |
+------------------------+---------------------------------------------+
| **JPC**                | JSC Policy Charter                          |
+------------------------+---------------------------------------------+
| **JPD**                | JSC Policy Directive                        |
+------------------------+---------------------------------------------+
| **JPG**                | JSC Procedures and Guidelines               |
+------------------------+---------------------------------------------+
| **JSC**                | Johnson Space Center                        |
+------------------------+---------------------------------------------+
| **KSC**                | Kennedy Space Center                        |
+------------------------+---------------------------------------------+
| **LEPC**               | Local Emergency Planning Committee          |
+------------------------+---------------------------------------------+
| **LMF**                | Light Manufacturing Facility, SCTF          |
+------------------------+---------------------------------------------+
| **LMR**                | Land Mobile Radio                           |
+------------------------+---------------------------------------------+
| **M**                  | Monthly                                     |
+------------------------+---------------------------------------------+
| **MCC**                | Mission Control Center                      |
+------------------------+---------------------------------------------+
| **M-F**                | Monday Though Friday                        |
+------------------------+---------------------------------------------+
| **MSDS**               | Material Safety Data Sheet                  |
+------------------------+---------------------------------------------+
| **NAC**                | National Agency Check                       |
+------------------------+---------------------------------------------+
| **NASA**               | National Aeronautics and Space              |
|                        | Administration                              |
+------------------------+---------------------------------------------+
| **NBL**                | Neutral Buoyancy Laboratory, SCTF           |
+------------------------+---------------------------------------------+
| **NCRS**               | National Criminal Reporting System          |
+------------------------+---------------------------------------------+
| **ND**                 | Institutional Safety and Quality Division   |
|                        | Mail Code                                   |
+------------------------+---------------------------------------------+
| **NHB**                | NASA Handbook                               |
+------------------------+---------------------------------------------+
| **NISPOM**             | National Industrial Security Program        |
|                        | Operating Manual                            |
+------------------------+---------------------------------------------+
| **NMI**                | NASA Management Instruction                 |
+------------------------+---------------------------------------------+
| **NPD**                | NASA Policy Directive                       |
+------------------------+---------------------------------------------+
| **NPG**                | NASA Procedures and Guidelines              |
+------------------------+---------------------------------------------+
| **NRP**                | NASA Resource Protection                    |
+------------------------+---------------------------------------------+
| **OCC**                | Operations Control Center                   |
+------------------------+---------------------------------------------+
| **OIG**                | Office of Inspector General                 |
+------------------------+---------------------------------------------+
| **OJT**                | On the Job Training                         |
+------------------------+---------------------------------------------+
| **OMB**                | Office of Management and Budget             |
+------------------------+---------------------------------------------+
| **OSHA**               | Occupational Safety and Health              |
|                        | Administration                              |
+------------------------+---------------------------------------------+
| **PAO**                | Public Affairs Office                       |
+------------------------+---------------------------------------------+
| **PC**                 | Personal Computer                           |
+------------------------+---------------------------------------------+
| **PO**                 | Purchase Order                              |
+------------------------+---------------------------------------------+
| **POST**               | Police Officer Standards and Training       |
+------------------------+---------------------------------------------+
| **PPE**                | Personnel Protective Equipment              |
+------------------------+---------------------------------------------+
| **PRP**                | Personnel Reliability Program               |
+------------------------+---------------------------------------------+
| **Q**                  | Quarterly                                   |
+------------------------+---------------------------------------------+
| **QA**                 | Quality Assurance                           |
+------------------------+---------------------------------------------+
| **QA/QC**              | Quality Assurance/Quality Control           |
+------------------------+---------------------------------------------+
| **QAE**                | Quality Assurance Evaluator                 |
+------------------------+---------------------------------------------+
| **QC**                 | Quality Control                             |
+------------------------+---------------------------------------------+
| **QCM**                | Quality Control Manager                     |
+------------------------+---------------------------------------------+
| **RFP**                | Request for Proposal                        |
+------------------------+---------------------------------------------+
| **RMP**                | Risk Management Plan                        |
+------------------------+---------------------------------------------+
| **RS**                 | Regulated Substances                        |
+------------------------+---------------------------------------------+
| **R&U**                | Redistribution and Utilization              |
+------------------------+---------------------------------------------+
| **RVI**                | Random Vehicle Inspections                  |
+------------------------+---------------------------------------------+
| **SAC**                | Security Access Control                     |
+------------------------+---------------------------------------------+
| **SAIL**               | Shuttle Avionics Integration Laboratory     |
+------------------------+---------------------------------------------+
| **SCH**                | Space Center Houston (Off site visitors     |
|                        | center)                                     |
+------------------------+---------------------------------------------+
| **SCTF**               | Sonny Carter Training Facility              |
+------------------------+---------------------------------------------+
| **SDIL**               | Software Development and Integration        |
|                        | Laboratory, SCTF                            |
+------------------------+---------------------------------------------+
| **SEMO**               | Supply and Equipment Management Officer     |
+------------------------+---------------------------------------------+
| **SF**                 | Standard Form                               |
+------------------------+---------------------------------------------+
| **SMD**                | Security Management Directives              |
+------------------------+---------------------------------------------+
| **SMS**                | Shuttle Mission Simulator Facility          |
+------------------------+---------------------------------------------+
| **SOP**                | Standard Operating Procedure                |
+------------------------+---------------------------------------------+
| **SOS**                | Security Operations Systems                 |
+------------------------+---------------------------------------------+
| **SOW**                | Statement of Work                           |
+------------------------+---------------------------------------------+
| **SPF**                | Software Production Facility                |
+------------------------+---------------------------------------------+
| **SPP**                | Standard Practice Procedures                |
+------------------------+---------------------------------------------+
| **SPSF**               | Shuttle Procedures Simulation Facility      |
+------------------------+---------------------------------------------+
| **SQL**                | Structured Query Language                   |
+------------------------+---------------------------------------------+
| **SR&QA**              | Safety, Reliability, and Quality Assurance  |
+------------------------+---------------------------------------------+
| **SRT**                | Special Response Team                       |
+------------------------+---------------------------------------------+
| **SWAT**               | Special Weapons Assault Team                |
+------------------------+---------------------------------------------+
| **TCLEOSE**            | Texas Commission on Law Enforcement Officer |
|                        | Standards and Education                     |
+------------------------+---------------------------------------------+
| **TDY**                | Temporary Duty                              |
+------------------------+---------------------------------------------+
| **TRL**                | Technical Reference Library                 |
+------------------------+---------------------------------------------+
| **U.S.**               | United States                               |
+------------------------+---------------------------------------------+
| **U.S.C.**             | United States Code                          |
+------------------------+---------------------------------------------+
| **US GOVT**            | United States Government                    |
+------------------------+---------------------------------------------+
| **USPS**               | United States Postal Service                |
+------------------------+---------------------------------------------+
| **VIP**                | Very Important Person                       |
+------------------------+---------------------------------------------+
| **VPP**                | Voluntary Protection Program (OSHA)         |
+------------------------+---------------------------------------------+