# Release Status {#release-status .Style-Heading-1-+-Blue-Top:-(Single-solid-line-Auto--0.5-pt-Line... .unnumbered}

## Production Release

-   This is the first production release of Customer Service Toolkit
    2004 (v5.0)

-   This release has the selection to install for production use
    [enabled]{.underline}.

-   The Roles and Permissions web application can be used to enroll
    users and set permissions in the national production database.

## State Hosted Training

-   This release can be used for state office hosted training.

-   This release has the selection to install on state hosted training
    workstations [enabled]{.underline}.

-   The Roles and Permissions web application can be used to enroll
    users and set permissions in the national training database to
    support state hosted training.

# Known Problems {#known-problems .Style-Heading-1-+-Blue-Top:-(Single-solid-line-Auto--0.5-pt-Line...}

## Buffer Tools

-   The Buffer Tool does not allow for buffering on one side of a line,
    however that functionality will be available in a future version of
    Toolkit 2004. In this build, only the option for buffering on both
    sides of a line is functional.

## Check In / Check Out

-   Multiple shape features that are checked in to the national database
    can not be checked out to the personal geodatabase. ESRI will be
    providing a fix to the ArcObjects software to resolve this problem.

## Creating Practice Layers

-   The ability to create Practice Layers in Toolkit 2004 is very
    limited in build 64. New practice layers may be created for
    practices that do not exist in the practice schedule. At the time
    they are attributed, they will automatically be added to the
    practice schedule. However, if the user creates a practice feature
    in ArcGIS, for a practice that already exists in the practice
    schedule, a duplicate record will be created in the schedule after
    the practice feature has been attributed. Manually edit the practice
    schedule to remove duplicates.

-   There is no ability to link new practice features to existing
    records in the practice schedule in build 64. This will be an
    enhancement in a future version of Toolkit 2004.

-   There is no ability to import practice shapefiles, created in
    earlier version of Toolkit, into the National Conservation Planning
    Database. This functionality will be added in a future version of
    Toolkit. Toolkit 2004 does allow existing practice shapefiles to be
    added as layers in ArcGIS projects, and can be edited using the
    Toolkit digitizing tools.

## Digitizer Tools

-   The Attribute Tool on the "Build Your Own" Layer digitizing toolbar
    is not functional. The ability to attribute features in "Build Your
    Own" layers will be available in a future version of Toolkit 2004.

-   Splitting a polygon adjacent to a neighboring polygon will result in
    a gap when the split intersects the side of the neighboring polygon.
    This gap represents approximately 0.2 inches in real world
    measurements which is about the size of a saw blade cut. This gap
    does not affect the merge, reshape, or vertex tools. ESRI is working
    to resolve this problem. In this build, the gap can be removed by
    inserting a vertex in the line segment between the two polygons.
    After saving the edits, the vertex can be removed and the shared
    sides of each neighboring polygon will remain collinear without any
    gap.

-   Using the copy and paste tool to copy a land unit shape from a
    Common Land Unit shapefile and paste it into a Planning Land Unit
    layer will result in a real world position shift of approximately
    0.5 inches. This shift does not create problems in the planning unit
    layer. ESRI is working to resolve this problem.

## New Theme Tool

-   Creating a Planning Land Unit layer with the New Theme Tool using a
    Common Land Unit shapefile as the data source will not work if the
    shapefile is in a read-only folder and does not have a projection
    file. Toolkit fails when attempting to write a projection file. In
    this situation, either create a projection file for the CLU
    shapefile or set the folder permissions to allow write access.