##### Safety Attribute Inspection (SAI) Data Collection Tool

###### 3.1.2 Flight Attendant Duties / Cabin Procedures (OP)

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To ensure the safety of all cabin occupants during ground and     |
|     flight operations.                                                |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine if the certificate holder\'s Flight Attendant        |
|     Duties/Cabin Procedures process meets all applicable requirements |
|     of Title 14 of the Code of Federal Regulations (14 CFR) and FAA   |
|     policies.                                                         |
|                                                                       |
| -   To determine if the certificate holder\'s Flight Attendant        |
|     Duties/Cabin Procedures process incorporates the safety           |
|     attributes.                                                       |
|                                                                       |
| -   To identify any shortfalls in the certificate holder\'s Flight    |
|     Attendant Duties/Cabin Procedures process.                        |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   This element is applicable to operations conducted with or        |
|     without flight attendants.                                        |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 119.43(b)                                                           |
| >                                                                     |
| > 119.43(b)(1)                                                        |
| >                                                                     |
| > 119.43(b)(2)                                                        |
| >                                                                     |
| > 119.43(c)                                                           |
| >                                                                     |
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(b)(1)                                                       |
| >                                                                     |
| > 121.135(b)(11)                                                      |
| >                                                                     |
| > 121.135(b)(12)                                                      |
| >                                                                     |
| > 121.135(b)(19)                                                      |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(26)                                                      |
| >                                                                     |
| > 121.135(b)(3)                                                       |
| >                                                                     |
| > 121.137(b)                                                          |
| >                                                                     |
| > 121.306(a)                                                          |
| >                                                                     |
| > 121.306(b)(1)                                                       |
| >                                                                     |
| > 121.306(b)(2)                                                       |
| >                                                                     |
| > 121.306(b)(3)                                                       |
| >                                                                     |
| > 121.306(b)(4)                                                       |
| >                                                                     |
| > 121.306(b)(5)                                                       |
| >                                                                     |
| > 121.309(b)(1)                                                       |
| >                                                                     |
| > 121.309(b)(2)                                                       |
| >                                                                     |
| > 121.333(a)                                                          |
| >                                                                     |
| > 121.333(d)                                                          |
| >                                                                     |
| > 121.333(f)                                                          |
| >                                                                     |
| > 121.337(c)(2)                                                       |
| >                                                                     |
| > 121.391(a)                                                          |
| >                                                                     |
| > 121.391(b)                                                          |
| >                                                                     |
| > 121.391(d)                                                          |
| >                                                                     |
| > 121.393(a)                                                          |
| >                                                                     |
| > 121.393(b)                                                          |
| >                                                                     |
| > 121.393(b)(1)(i)                                                    |
| >                                                                     |
| > 121.393(b)(1)(ii)                                                   |
| >                                                                     |
| > 121.393(b)(1)(iii)                                                  |
| >                                                                     |
| > 121.393(b)(2)                                                       |
| >                                                                     |
| > 121.393(b)(3)                                                       |
| >                                                                     |
| > 121.397(a)                                                          |
| >                                                                     |
| > 121.397(b)                                                          |
| >                                                                     |
| > 121.542(b)                                                          |
| >                                                                     |
| > 121.542(c)                                                          |
| >                                                                     |
| > 121.549(b)                                                          |
| >                                                                     |
| > 121.570(a)                                                          |
| >                                                                     |
| > 121.570(b)                                                          |
| >                                                                     |
| > 121.571(a)                                                          |
| >                                                                     |
| > 121.571(a)(1)(i)                                                    |
| >                                                                     |
| > 121.571(a)(1)(ii)                                                   |
| >                                                                     |
| > 121.571(a)(1)(iii)                                                  |
| >                                                                     |
| > 121.571(a)(1)(iv)                                                   |
| >                                                                     |
| > 121.571(a)(1)(v)(A)                                                 |
| >                                                                     |
| > 121.571(a)(1)(v)(B)                                                 |
| >                                                                     |
| > 121.571(a)(1)(v)(C)                                                 |
| >                                                                     |
| > 121.571(a)(1)(v)(D)                                                 |
| >                                                                     |
| > 121.571(a)(2)                                                       |
| >                                                                     |
| > 121.571(a)(3)                                                       |
| >                                                                     |
| > 121.571(a)(4)                                                       |
| >                                                                     |
| > 121.571(c)                                                          |
| >                                                                     |
| > 121.573(a)                                                          |
| >                                                                     |
| > 121.573(b)                                                          |
| >                                                                     |
| > 121.573(c)                                                          |
| >                                                                     |
| > 121.573(d)                                                          |
| >                                                                     |
| > 121.574(a)                                                          |
| >                                                                     |
| > 121.574(a)(7)                                                       |
| >                                                                     |
| > 121.574(b)                                                          |
| >                                                                     |
| > 121.574(c)                                                          |
| >                                                                     |
| > 121.576                                                             |
| >                                                                     |
| > 121.577                                                             |
| >                                                                     |
| > 121.577(a)                                                          |
| >                                                                     |
| > 121.577(b)                                                          |
| >                                                                     |
| > 121.577(c)                                                          |
| >                                                                     |
| > 121.577(d)                                                          |
| >                                                                     |
| > 121.580                                                             |
| >                                                                     |
| > 121.587                                                             |
| >                                                                     |
| > A.013d.(3)                                                          |
| >                                                                     |
| > A.522d                                                              |
| >                                                                     |
| > A.522d(1)                                                           |
| >                                                                     |
| > A.522d(2)                                                           |
| >                                                                     |
| > A.522e                                                              |
| >                                                                     |
| > A.522j(1)                                                           |
| >                                                                     |
| > A.522j(2)                                                           |
| >                                                                     |
| > A.522j(2)(a)                                                        |
| >                                                                     |
| > A.522j(2)(b)                                                        |
| >                                                                     |
| > A.522j(2)(c)                                                        |
| >                                                                     |
| > A.522j(2)(d)                                                        |
| >                                                                     |
| > A.522j(3)                                                           |
| >                                                                     |
| > A.522j(4)(a)                                                        |
| >                                                                     |
| > A.522k                                                              |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > AC 120-48                                                           |
| >                                                                     |
| > AC 121-24C                                                          |
| >                                                                     |
| > AC 121-33B                                                          |
| >                                                                     |
| > AC 120-88A                                                          |
| >                                                                     |
| > FAA Order 8900.1, Volume 3, Chapter 33, Section 4                   |
| >                                                                     |
| > FAA Order 8900.1, Volume 3, Chapter 33, Section 6                   |
| >                                                                     |
| > Legal Interpretation of 14 CFR section 121.393 dated May 8, 2001    |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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+---+-------------------------------------------------------------------+
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
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+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the duties and responsibilities for management and other   |
| \ | personnel identified by the certificate holder who accomplish the |
| . | Flight Attendant Duties/Cabin Procedures process.                 |
+---+-------------------------------------------------------------------+
| 3 | Review the certificate holder\'s Flight Attendant Duties/Cabin    |
| \ | Procedures process to ensure that it contains policies,           |
| . | procedures, instructions, and information necessary for the       |
|   | Flight Attendant Duties/Cabin Procedures process.                 |
+---+-------------------------------------------------------------------+

+------+----------------------------------------------------+---------+
| #    |                                                    |         |
| # Qu |                                                    |         |
| esti |                                                    |         |
| ons  |                                                    |         |
+------+----------------------------------------------------+---------+
|      | To meet this objective, the inspector must answer  |         |
|      | the following questions:                           |         |
+------+----------------------------------------------------+---------+
| 1\.  | Does the certificate holder\'s Flight Attendant    |         |
|      | Duties/Cabin Procedures process meet the specific  |         |
|      | regulatory and FAA policy requirements for a       |         |
|      | Flight Attendant Duties/Cabin Procedures process:  |         |
+------+----------------------------------------------------+---------+
| 1.1. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process include            |         |
|      | instructions and information to provide the        | No,     |
|      | required number of flight attendants on each       | Explain |
|      | passenger-carrying airplane? **     **             |         |
|      |                                                    | Not     |
|      | SRRs: 121.135(a)(1); 121.391(b); 121.391(a)        | App     |
|      |                                                    | licable |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to provide one flight          |         |
|      | attendant on each airplane with a maximum payload  |         |
|      | capacity of more than 7,500 pounds and having a    |         |
|      | seating capacity of more than 9 but less than 51   |         |
|      | passengers.                                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(a)(1)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to provide one flight          |         |
|      | attendant on each airplane with a maximum payload  |         |
|      | capacity of 7,500 pounds or less, and having a     |         |
|      | seating capacity of more than 19 but less than 51  |         |
|      | passengers.                                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(a)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to provide two flight          |         |
|      | attendants on each airplane with a seating         |         |
|      | capacity of more than 50 but less than 101         |         |
|      | passengers.                                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(a)(3)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to provide two flight          |         |
|      | attendants plus one additional flight attendant    |         |
|      | for each unit (or part of a unit) of 50 passenger  |         |
|      | seats above a seating capacity of 100 passengers   |         |
|      | on each airplane.                                  |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(a)(4)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
+------+----------------------------------------------------+---------+
| 1.2. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process include            |         |
|      | instructions and information to have required      | No,     |
|      | flight attendants positioned during taxi, takeoff, | Explain |
|      | and landing, as required by 14 CFR part 121,       |         |
|      | section 121.391(d)? **     **                      | Not     |
|      |                                                    | App     |
|      | SRRs: 121.135(a)(1); 121.391(d)                    | licable |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have, during take-off,      |         |
|      | flight attendants located as near as practicable   |         |
|      | to required floor level exits and uniformly        |         |
|      | distributed throughout the airplane in order to    |         |
|      | provide the most effective egress of passengers in |         |
|      | event of an emergency evacuation.                  |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(d)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have, during landing,       |         |
|      | flight attendants located as near as practicable   |         |
|      | to required floor level exits and uniformly        |         |
|      | distributed throughout the airplane in order to    |         |
|      | provide the most effective egress of passengers in |         |
|      | event of an emergency evacuation.                  |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(d)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to, during taxi, have flight   |         |
|      | attendants required to remain at their duty        |         |
|      | stations with safety belts and shoulder harnesses  |         |
|      | fastened except to perform duties related to the   |         |
|      | safety of the airplane and its occupants.          |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(d)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
+------+----------------------------------------------------+---------+
| 1.3. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process include            |         |
|      | instructions and information to have required      | No,     |
|      | flight attendants remain at their duty stations    | Explain |
|      | with safety belts and shoulder harnesses fastened  |         |
|      | during taxi, except to perform duties related to   | Not     |
|      | the safety of the airplane and its occupants?      | App     |
|      | **     **                                          | licable |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.391(d)                    |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to, during taxi, have flight   |         |
|      | attendants required to remain at their duty        |         |
|      | stations with safety belts and shoulder harnesses  |         |
|      | fastened except to perform duties related to the   |         |
|      | safety of the airplane and its occupants.          |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.391(d)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
+------+----------------------------------------------------+---------+
| 1.4. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process include            |         |
|      | instructions and information to meet the           | No,     |
|      | requirements of 14 CFR part 121, section 121.393,  | Explain |
|      | at stops where passengers remain onboard, unless   |         |
|      | relief is granted by an exemption as listed in     |         |
|      | their operations specifications paragraph A005?    |         |
|      | **     **                                          |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.393(b)(1)(i);             |         |
|      | 121.393(b)(1)(ii); 121.393(b)(1)(iii);             |         |
|      | 121.393(b)(2); 121.393(b)(3); 121.393(b)           |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to ensure that at stops where  |         |
|      | passengers remain on board, the airplane engines   |         |
|      | are shut down when the number of flight attendants |         |
|      | remaining on board is fewer than the flight        |         |
|      | attendant(s) required by 121.391(a).               |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.393(b)(1)(i)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to ensure that at stops where  |         |
|      | passengers remain on board, that at least one      |         |
|      | floor level exit remains open to provide for the   |         |
|      | deplaning of passengers when the number of flight  |         |
|      | attendants remaining on board is fewer than the    |         |
|      | required flight attendant complement.              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.393(b)(1)(ii)        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to ensure that at stops where  |         |
|      | passengers remain on board, the number of flight   |         |
|      | attendants on board is at least half the number    |         |
|      | required, rounded down to the next lower number in |         |
|      | the case of fractions, but never fewer than one.   |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.393(b)(1)(iii)       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information to personnel          |         |
|      | concerned that at a stops where passengers remain  |         |
|      | onboard and the flight attendants remaining        |         |
|      | onboard is fewer than required by 121.391(a), the  |         |
|      | Certificate Holder may substitute other persons    |         |
|      | qualified in the emergency evacuation procedures,  |         |
|      | if these persons are identified to the passengers. |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.393(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 5\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information to personnel          |         |
|      | concerned that at a stops where passengers remain  |         |
|      | onboard and the flight attendants remaining        |         |
|      | onboard is fewer than required by 121.391(a), and  |         |
|      | only one flight attendant or other qualified       |         |
|      | person is onboard, that flight attendant or other  |         |
|      | qualified person shall be located in accordance    |         |
|      | with the Certificate Holder\'s FAA-approved        |         |
|      | operating procedures.                              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.393(b)(3)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 6\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information to personnel          |         |
|      | concerned that at a stops where passengers remain  |         |
|      | onboard that if more than one flight attendant or  |         |
|      | other qualified person is on board during a stop,  |         |
|      | the flight attendants or other qualified persons   |         |
|      | shall be spaced throughout the cabin to provide    |         |
|      | the most effective assistance for evacuation in    |         |
|      | case of an emergency.                              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.393(b)(3)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1.5. | For airplanes on which flight attendants are not   | Yes     |
|      | required, does the certificate holder\'s Flight    |         |
|      | Attendant Duties/Cabin Procedures process include  | No,     |
|      | instructions and information for stops where       | Explain |
|      | passengers remain onboard that address the         |         |
|      | requirements of 14 CFR part 121, section           | Not     |
|      | 121.393(a)? **     **                              | App     |
|      |                                                    | licable |
|      | SRRs: 121.135(a)(1); 121.393(a)                    |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to ensure that on each         |         |
|      | airplane for which a flight attendant is not       |         |
|      | required by 121.393(a), a person who is qualified  |         |
|      | in the emergency evacuation procedures for the     |         |
|      | airplane in 121.417 and who is identified to the   |         |
|      | passengers remains near by the airplane in a       |         |
|      | position to adequately monitor passenger safety    |         |
|      | and the airplane engines are shut down and at      |         |
|      | least one floor level exit remains open for the    |         |
|      | deplaning of passengers.                           |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.393(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
+------+----------------------------------------------------+---------+
| 1.6. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process include            |         |
|      | instructions and information for each crewmember   | No,     |
|      | to have a flashlight in good working order readily | Explain |
|      | available for use on each flight? **     **        |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.549(b)                    |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to have each crewmember on |         |
|      | each flight, have readily available for his or her |         |
|      | use a flashlight that is in good working order.    |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.549(b)               |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.3(OP);        |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1.7. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process include            |         |
|      | instructions and information to prohibit any       | No,     |
|      | passenger-carrying airplane from being moved on    | Explain |
|      | the surface, taking off, or landing unless each    |         |
|      | automatically deployable emergency evacuation      | Not     |
|      | assisting means, installed under 14 CFR part 121,  | App     |
|      | section 121.310(a), is ready for evacuation?       | licable |
|      | **     **                                          |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.570(a)                    |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prohibit a person from  |         |
|      | causing an airplane carrying passengers to be      |         |
|      | moved on the surface unless each automatically     |         |
|      | deployable emergency evacuation assisting means is |         |
|      | ready for evacuation.                              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.570(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prohibit any person     |         |
|      | from causing an airplane carrying passengers to    |         |
|      | take off unless each automatically deployable      |         |
|      | emergency evacuation assisting means is ready for  |         |
|      | evacuation.                                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.570(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prohibit a person from  |         |
|      | causing an airplane carrying passengers to land    |         |
|      | unless each automatically deployable emergency     |         |
|      | evacuation assisting means is ready for            |         |
|      | evacuation.                                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.570(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1.8. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process include            |         |
|      | instructions and information to ensure that,       | No,     |
|      | whenever passengers are onboard before airplane    | Explain |
|      | movement on the surface, at least one floor-level  |         |
|      | exit is available for passengers to use by normal  |         |
|      | or emergency means? **     **                      |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.570(b)                    |         |
+------+----------------------------------------------------+---------+
| 1.9. | Does the certificate holder\'s Flight Attendant    | Yes     |
|      | Duties/Cabin Procedures process provide            |         |
|      | instructions and information to prohibit the use   | No,     |
|      | of any portable electronic device on any           | Explain |
|      | U.S.-registered civil aircraft operating under     |         |
|      | part 121 except as provided by section 121.306(b)? |         |
|      | **     **                                          |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.306(a)                    |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | provides information and instruction to personnel  |         |
|      | concerned that non-prohibited electronic devices   |         |
|      | may be used on any U.S. registered civil aircraft  |         |
|      | under 14CFR Part 121.                              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.306(a);              |         |
|      | 121.306(b)(1); 121.306(b)(2); 121.306(b)(3);       |         |
|      | 121.306(b)(4); 121.306(b)(5)                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 3.1.3(OP); 4.2.4(OP)         |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .10. | Duties/Cabin Procedures process include            |         |
|      | information on what portable electronic devices    | No,     |
|      | are not prohibited under 14 CFR part 121, section  | Explain |
|      | 121.306(b)? **     **                              |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.306(b)(1); 121.306(b)(2); |         |
|      | 121.306(b)(4); 121.306(b)(3); 121.306(b)(5)        |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | provides information and instruction to personnel  |         |
|      | concerned that non-prohibited electronic devices   |         |
|      | may be used on any U.S. registered civil aircraft  |         |
|      | under 14CFR Part 121.                              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.306(a);              |         |
|      | 121.306(b)(1); 121.306(b)(2); 121.306(b)(3);       |         |
|      | 121.306(b)(4); 121.306(b)(5)                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 3.1.3(OP); 4.2.4(OP)         |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .11. | Duties/Cabin Procedures process include            |         |
|      | instructions and information regarding the use of  | No,     |
|      | oxygen for each cabin attendant as required by 14  | Explain |
|      | CFR part 121, section 121.333(d)? **     **        |         |
|      |                                                    | Not     |
|      | SRRs: 121.135(a)(1); 121.333(d)                    | App     |
|      |                                                    | licable |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have each attendant, during |         |
|      | flight above flight level 250 flight altitude,     |         |
|      | carry portable oxygen equipment with at least a    |         |
|      | 15-minute supply of oxygen unless it is shown that |         |
|      | enough portable oxygen units with masks or spare   |         |
|      | outlets and masks are distributed throughout the   |         |
|      | cabin to ensure immediate availability of oxygen   |         |
|      | to each cabin attendant, regardless of his         |         |
|      | location at the time of cabin depressurization.    |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.333(d)               |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .12. | Duties/Cabin Procedures process include            |         |
|      | instructions and information for a crewmember to   | No,     |
|      | provide the instructions and demonstrations for    | Explain |
|      | passengers on the use of oxygen before flight is   |         |
|      | conducted above flight level 250? **     **        | Not     |
|      |                                                    | App     |
|      | SRRs: 121.135(a)(1); 121.333(f)                    | licable |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have a crewmember instruct  |         |
|      | the passengers, before flight is conducted above   |         |
|      | flight level 250, on the necessity of using        |         |
|      | oxygen, in the event of cabin depressurization.    |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.333(f)               |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have a crewmember point out |         |
|      | to the passengers the location of the              |         |
|      | oxygen-dispensing equipment before flight is       |         |
|      | conducted above flight level 250.                  |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.333(f)               |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have a crewmember           |         |
|      | demonstrate to the passengers the use of the       |         |
|      | oxygen-dispensing equipment, before flight is      |         |
|      | conducted above flight level 250.                  |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.333(f)               |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    |         |
| .13. | Duties/Cabin Procedures process include            |         |
|      | instructions and information to provide and use    |         |
|      | means to prevent:                                  |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.576                       |         |
+------+----------------------------------------------------+---------+
| 1.   | Each item of galley equipment from becoming a      | Yes     |
| 13.1 | hazard by shifting under emergency landing         |         |
|      | conditions? **     **                              | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.576                                      |         |
|      |                                                    | Not     |
|      | *Related Design JTIs:*                             | App     |
|      |                                                    | licable |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prevent each item of    |         |
|      | galley equipment and each serving cart, when not   |         |
|      | in use which is carried in a passenger or crew     |         |
|      | compartment from becoming a hazard by shifting     |         |
|      | under the appropriate load factors corresponding   |         |
|      | to the emergency landing conditions under which    |         |
|      | the airplane was type certificated.                |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.576                  |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 1.3.9(AW); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.5(OP);        |         |
|      | 3.1.8(OP); 4.2.4(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1.   | Each serving cart, when not in use, from becoming  | Yes     |
| 13.2 | a hazard by shifting under emergency landing       |         |
|      | conditions? **     **                              | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.576                                      |         |
|      |                                                    | Not     |
|      | *Related Design JTIs:*                             | App     |
|      |                                                    | licable |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prevent each item of    |         |
|      | galley equipment and each serving cart, when not   |         |
|      | in use which is carried in a passenger or crew     |         |
|      | compartment from becoming a hazard by shifting     |         |
|      | under the appropriate load factors corresponding   |         |
|      | to the emergency landing conditions under which    |         |
|      | the airplane was type certificated.                |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.576                  |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 1.3.9(AW); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.5(OP);        |         |
|      | 3.1.8(OP); 4.2.4(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1.   | Each item of crew baggage carried in a passenger   | Yes     |
| 13.3 | or crew compartment from becoming a hazard by      |         |
|      | shifting under emergency landing conditions?       | No,     |
|      | **     **                                          | Explain |
|      |                                                    |         |
|      | SRRs: 121.576                                      |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prevent each item of    |         |
|      | crew baggage, which is carried in a passenger or   |         |
|      | crew compartment from becoming a hazard by         |         |
|      | shifting under the appropriate load factors        |         |
|      | corresponding to the emergency landing conditions  |         |
|      | under which the airplane was type certificated.    |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.576                  |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 1.3.9(AW); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.5(OP);        |         |
|      | 3.1.8(OP); 4.2.4(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    |         |
| .14. | Duties/Cabin Procedures process include            |         |
|      | instructions and information to prohibit an        |         |
|      | airplane from moving on the surface, taking off,   |         |
|      | or landing unless:                                 |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.577                       |         |
+------+----------------------------------------------------+---------+
| 1.   | No food, beverage, or tableware furnished by the   | Yes     |
| 14.1 | certificate holder is located at any passenger     |         |
|      | seat? **     **                                    | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.577(a)                                   |         |
|      |                                                    | Not     |
|      | *Related Design JTIs:*                             | App     |
|      |                                                    | licable |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to not permit an airplane  |         |
|      | to land when any food, beverage, or tableware      |         |
|      | furnished by the Certificate Holder is located at  |         |
|      | any passenger seat.                                |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.577(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1.   | Each food and beverage tray and seat back tray     | Yes     |
| 14.2 | table is secured in its stowed position? **     ** |         |
|      |                                                    | No,     |
|      | SRRs: 121.577(b)                                   | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The Certificate Holder\'s manual system        | licable |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to not permit an airplane  |         |
|      | to move on the surface unless each food and        |         |
|      | beverage tray and seat back tray table is secured  |         |
|      | in its stowed position.                            |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.577(b)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1.   | Each passenger serving cart is secured in its      | Yes     |
| 14.3 | stowed position? **     **                         |         |
|      |                                                    | No,     |
|      | SRRs: 121.577(c)                                   | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The Certificate Holder\'s manual system        | licable |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to not permit an airplane  |         |
|      | to move on the surface unless each passenger       |         |
|      | serving cart is secured in its stowed position.    |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.577(c)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1.   | Each movie screen that extends into an aisle is    | Yes     |
| 14.4 | stowed? **     **                                  |         |
|      |                                                    | No,     |
|      | SRRs: 121.577(d)                                   | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The Certificate Holder\'s manual system        | licable |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to not permit an airplane  |         |
|      | to move on the surface unless each movie screen    |         |
|      | that extends into an aisle is stowed.              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.577(d)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .15. | Duties/Cabin Procedures process provide            |         |
|      | instructions to designate at least one crewmember  | No,     |
|      | to check the protective breathing equipment (PBE)  | Explain |
|      | that is not located at a flight crewmember station |         |
|      | before that crewmember takes off in that airplane  |         |
|      | for his or her first flight of the day? **     **  |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.337(c)(2)                 |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder has in its operations   |         |
|      | manual designated at least one crewmember to       |         |
|      | perform the PBE checks before he or she takes off  |         |
|      | in that airplane for his or her first flight of    |         |
|      | the day.                                           |         |
|      |                                                    |         |
|      | *Sources:* 121.337(c)(2)                           |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .16. | Duties/Cabin Procedures process contain            |         |
|      | instructions and information for one designated    | No,     |
|      | crewmember to perform the PBE check required by 14 | Explain |
|      | CFR part 121, section 121.337, before the          |         |
|      | crewmember takes off in that airplane for his or   |         |
|      | her first flight of the day? **     **             |         |
|      |                                                    |         |
|      | SRRs: 121.337(c)(2)                                |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have each item of PBE       |         |
|      | located at other than a flight crewmember duty     |         |
|      | station checked by a designated crewmember to      |         |
|      | ensure that each is properly stowed.               |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.337(c)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have each item of PBE       |         |
|      | located at other than a flight crewmember duty     |         |
|      | station checked by a designated crewmember to      |         |
|      | ensure that each is serviceable.                   |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.337(c)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual contains      |         |
|      | instructions and information necessary for         |         |
|      | personnel concerned to have each item of PBE       |         |
|      | located at other than a flight crewmember duty     |         |
|      | station checked by a designated crewmember to      |         |
|      | ensure that each is properly charged, if not       |         |
|      | chemically generated.                              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.337(c)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .17. | Duties/Cabin Procedures process contain            |         |
|      | instructions and information for personnel         | No,     |
|      | concerned to ensure the condition for continued    | Explain |
|      | servicability and immediate readiness of items of  |         |
|      | emergency equipment to perform their intended      |         |
|      | purposes? **     **                                |         |
|      |                                                    |         |
|      | SRRs: 121.309(b)(1); 121.135(b)(26)                |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes instructions and information to personnel |         |
|      | concerned that each item of emergency equipment    |         |
|      | must be inspected regularly in accordance with     |         |
|      | inspection periods established in the operations   |         |
|      | specifications to ensure its condition for         |         |
|      | continued serviceability and immediate readiness   |         |
|      | to perform its intended emergency purposes.        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.309(b)(1)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 1.3.2(AW); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | includes instructions and information to personnel |         |
|      | concerned that each item of flotation equipment    |         |
|      | must be inspected regularly in accordance with     |         |
|      | inspection periods established in the operations   |         |
|      | specifications to ensure its condition for         |         |
|      | continued serviceability and immediate readiness   |         |
|      | to perform its intended emergency purposes.        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.309(b)(1)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 1.3.2(AW); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)         |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .18. | Duties/Cabin Procedures process contain            |         |
|      | instructions and information to personnel          | No,     |
|      | concerned that each item of emergency equipment    | Explain |
|      | must remain readily accessible to crew and to      |         |
|      | passengers, as applicable? **     **               |         |
|      |                                                    |         |
|      | SRRs: 121.309(b)(2); 121.135(b)(26)                |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes instructions and information to personnel |         |
|      | concerned that each item of emergency equipment    |         |
|      | must be readily accessible to the crew.            |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.309(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.3(OP);        |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | includes instructions and information to personnel |         |
|      | concerned that each item of flotation equipment    |         |
|      | must be readily accessible to the crew.            |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.309(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.3(OP);        |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | includes instructions and information to personnel |         |
|      | concerned that each item of emergency equipment in |         |
|      | the passenger compartment must be readily          |         |
|      | accessible to passengers.                          |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.309(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.1(OP);        |         |
|      | 3.1.3(OP); 4.2.4(OP)                               |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s manual system        |         |
|      | includes instructions and information to personnel |         |
|      | concerned that each item of flotation equipment in |         |
|      | the passenger compartment must be readily          |         |
|      | accessible to passengers.                          |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.309(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.3(OP);        |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      | Yes     |
| .19. | procedures for supervising and protecting          |         |
|      | passengers during refueling? **     **             | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(b)(19)                               |         |
|      |                                                    | Not     |
|      | *Related Design JTIs:*                             | App     |
|      |                                                    | licable |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures for supervising and protecting |         |
|      | passengers during refueling.                       |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(19)                          |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.16(AW); 2.1.1(AW); 2.1.1(OP);    |         |
|      | 2.1.2(AW); 2.1.2(OP); 3.1.1(OP); 3.1.3(OP);        |         |
|      | 4.2.3(OP); 4.2.4(OP); 4.2.6(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .20. | Duties/Cabin Procedures process specify that the   |         |
|      | pilot in command of an airplane that has a         | No,     |
|      | lockable flightcrew compartment door and that is   | Explain |
|      | carrying passengers will ensure that the flight    |         |
|      | deck door is locked during flight? **     **       | Not     |
|      |                                                    | App     |
|      | SRRs: 121.587                                      | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      | Yes     |
| .21. | procedures for familiarizing passengers with the   |         |
|      | use of emergency equipment and procedures for the  | No,     |
|      | use of that equipment? **     **                   | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(11); 121.135(b)(12)               | Not     |
|      |                                                    | App     |
|      | *Related Design JTIs:*                             | licable |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures for familiarizing passengers   |         |
|      | with the use of emergency equipment, during        |         |
|      | flight.                                            |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(11)                          |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .22. | Duties/Cabin Procedures process contain            |         |
|      | instructions and information to prohibit           | No,     |
|      | nonessential communications between the cabin and  | Explain |
|      | cockpit crews that could interfere with or         |         |
|      | distract any flight crewmember from the            | Not     |
|      | performance of his or her duties during critical   | App     |
|      | phases of flight? **     **                        | licable |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); 121.542(b); 121.542(c)        |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prohibit activities     |         |
|      | such as engaging in non-essential conversations    |         |
|      | within the cockpit and non-essential communication |         |
|      | between the cabin and cockpit crews during         |         |
|      | critical phases of flight.                         |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.542(b)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .23. | Duties/Cabin Procedures process contain            |         |
|      | information that no person may assault, threaten,  | No,     |
|      | intimidate, or interfere with a crewmember in the  | Explain |
|      | performance of the crewmember\'s duties onboard an |         |
|      | aircraft being operated under 14 CFR part 121?     |         |
|      | **     **                                          |         |
|      |                                                    |         |
|      | SRRs: 121.580; 121.135(b)(26)                      |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information to personnel |         |
|      | concerned that no person may assault, threaten,    |         |
|      | intimidate, or interfere with a crewmember in the  |         |
|      | performance of the crewmember\'s duties aboard an  |         |
|      | aircraft being operated under 14 CFR Part 121.     |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.580                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      |         |
| .24. | procedures to ensure that all passengers are       |         |
|      | orally briefed by the appropriate crewmember       |         |
|      | before each takeoff on the:                        |         |
+------+----------------------------------------------------+---------+
| 1.   | Smoking requirements identified in 14 CFR part     | Yes     |
| 24.1 | 121, section 121.571(a)(1)(i)? **     **           |         |
|      |                                                    | No,     |
|      | SRRs: 121.571(a)(1)(i); 121.571(c)                 | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The Certificate Holder\'s manual system        | licable |
|      | includes procedures to ensure that all passengers  |         |
|      | are orally briefed by the appropriate crewmember   |         |
|      | before each takeoff on when, where, and under what |         |
|      | conditions smoking is prohibited.                  |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(i); 121.571(c)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that passenger       |         |
|      | briefings include a statement that the Federal     |         |
|      | Aviation Regulations require passenger compliance  |         |
|      | with the lighted passenger information signs,      |         |
|      | posted placards, areas designated for safety       |         |
|      | purposes as no smoking areas, and crewmember       |         |
|      | instructions with regard to these items.           |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(i); 121.571(c)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that passenger       |         |
|      | briefings include a statement that Federal law     |         |
|      | prohibits tampering with, disabling, or destroying |         |
|      | any smoke detector in an airplane lavatory;        |         |
|      | smoking in lavatories; and, when applicable,       |         |
|      | smoking in passenger compartments.                 |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(i); 121.571(c)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1.   | Location of emergency exits? **     **             | Yes     |
| 24.2 |                                                    |         |
|      | SRRs: 121.571(a)(1)(ii); 121.571(c)                | No,     |
|      |                                                    | Explain |
|      | *Related Design JTIs:*                             |         |
|      |                                                    | Not     |
|      | 1\. The Certificate Holder\'s manual system        | App     |
|      | includes procedures to ensure that all passengers  | licable |
|      | are orally briefed by the appropriate crewmember   |         |
|      | before each takeoff on the location of emergency   |         |
|      | exits.                                             |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(ii); 121.571(c)           |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1.   | Use of safety belts and instructions as required   | Yes     |
| 24.3 | by 14 CFR part 121, section 121.571(a)(1)(iii)?    |         |
|      | **     **                                          | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.571(a)(1)(iii); 121.571(c)               |         |
|      |                                                    | Not     |
|      | *Related Design JTIs:*                             | App     |
|      |                                                    | licable |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that all passengers  |         |
|      | are orally briefed by the appropriate crewmember   |         |
|      | before each takeoff on the use of safety belts,    |         |
|      | including instructions on how to fasten and        |         |
|      | unfasten the safety belts.                         |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(iii); 121.571(c)          |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that each passenger  |         |
|      | shall be briefed before each take off on when,     |         |
|      | where, and under what conditions the safety belt   |         |
|      | must be fastened about that passenger.             |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(iii); 121.571(c)          |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure before each take-off |         |
|      | that briefings shall include a statement that the  |         |
|      | Federal Aviation Regulations require passenger     |         |
|      | compliance with lighted passenger information      |         |
|      | signs and crewmember instructions concerning the   |         |
|      | use of safety belts.                               |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(iii); 121.571(c)          |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1.   | Location and use of any required emergency         | Yes     |
| 24.4 | flotation means? **     **                         |         |
|      |                                                    | No,     |
|      | SRRs: 121.571(a)(1)(iv); 121.571(c)                | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The Certificate Holder\'s manual system        | licable |
|      | includes procedures to ensure that all passengers  |         |
|      | are orally briefed by the appropriate crewmember   |         |
|      | before each takeoff on the location and use of any |         |
|      | required emergency flotation means.                |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(iv); 121.571(c)           |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      | Yes     |
| .25. | procedures to ensure that, on operations that do   |         |
|      | not use a flight attendant, all passengers are     | No,     |
|      | orally briefed by the appropriate crewmember       | Explain |
|      | before each takeoff, on the information required   |         |
|      | by 14 CFR part 121, section 121.571(a)(1)(v)(A-D)? | Not     |
|      | **     **                                          | App     |
|      |                                                    | licable |
|      | SRRs: 121.571(a)(1)(v)(A); 121.571(a)(1)(v)(B);    |         |
|      | 121.571(a)(1)(v)(C); 121.571(a)(1)(v)(D);          |         |
|      | 121.571(c)                                         |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that on operations   |         |
|      | that do not use a flight attendant, that all       |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the placement of seat backs in an    |         |
|      | upright position before takeoff.                   |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(v)(A); 121.571(c)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that on operations   |         |
|      | that do not use a flight attendant, that all       |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the placement of seat backs in an    |         |
|      | upright position before landing.                   |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(v)(A); 121.571(c)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that on operations   |         |
|      | that do not use a flight attendant all passengers  |         |
|      | are orally briefed by the appropriate crewmember   |         |
|      | before each takeoff on the location of survival    |         |
|      | equipment.                                         |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(v)(B); 121.571(c)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that on operations   |         |
|      | that do not use a flight attendant, that all       |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember before each takeoff if the flight       |         |
|      | involves operations above 12,000 MSL on the normal |         |
|      | use of oxygen.                                     |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(v)(C); 121.571(c)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 5\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that on operations   |         |
|      | that do not use a flight attendant, that all       |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember before each takeoff if the flight       |         |
|      | involves operations above 12,000 MSL on the        |         |
|      | emergency use of oxygen.                           |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(v)(C); 121.571(c)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 6\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that on operations   |         |
|      | that do not use a flight attendant, that all       |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember before each takeoff on the location of  |         |
|      | fire extinguisher.                                 |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(v)(D); 121.571(c)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 7\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that on operations   |         |
|      | that do not use a flight attendant, that all       |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember before each takeoff on the operation of |         |
|      | fire extinguisher.                                 |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(1)(v)(D); 121.571(c)         |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      | Yes     |
| .26. | procedures for a required crewmember assigned to   |         |
|      | the flight to, before each takeoff, conduct an     | No,     |
|      | individual briefing with each person who may need  | Explain |
|      | the assistance of another person to move quickly   |         |
|      | to an exit in the event of an emergency, as        | Not     |
|      | required by 14 CFR part 121, section 121.571(a)(3) | App     |
|      | and (a)(4)? **     **                              | licable |
|      |                                                    |         |
|      | SRRs: 121.571(a)(3); 121.571(a)(4); 121.571(c)     |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that before each     |         |
|      | takeoff a required crewmember assigned to the      |         |
|      | flight shall conduct an individual briefing of     |         |
|      | each person who may need the assistance of another |         |
|      | person to move expeditiously to an exit in the     |         |
|      | event of an emergency. In the briefing the         |         |
|      | required crewmember shall brief the person and his |         |
|      | attendant, if any, on the routes to each           |         |
|      | appropriate exit in the event of an emergency.     |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(3)(i); 121.571(c)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that before each     |         |
|      | takeoff a required crewmember assigned to the      |         |
|      | flight shall conduct an individual briefing of     |         |
|      | each person who may need the assistance of another |         |
|      | person to move expeditiously to an exit in the     |         |
|      | event of an emergency. In the briefing the         |         |
|      | required crewmember shall brief the person and his |         |
|      | attendant, if any, on the most appropriate time to |         |
|      | begin moving to an exit in the event of an         |         |
|      | emergency.                                         |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(3)(i); 121.571(c)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that before each     |         |
|      | takeoff a required crewmember assigned to the      |         |
|      | flight shall conduct an individual briefing of     |         |
|      | each person who may need the assistance of another |         |
|      | person to move expeditiously to an exit in the     |         |
|      | event of an emergency. In the briefing the         |         |
|      | required crewmember shall inquire of the person    |         |
|      | and his attendant, if any, as to the most          |         |
|      | appropriate manner of assisting the person so as   |         |
|      | to prevent pain and further injury.                |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(3)(ii); 121.571(c)           |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that a briefing is not         |         |
|      | required for a person who may need assistance,     |         |
|      | when they have been given a briefing before a      |         |
|      | previous leg of a flight in the same aircraft when |         |
|      | the crewmembers on duty have been advised as to    |         |
|      | the most appropriate manner of assisting the       |         |
|      | person so as to prevent pain and further injury.   |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(4); 121.571(c)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      | Yes     |
| .27. | procedures to ensure that in extended overwater    |         |
|      | operations the appropriate crewmember orally       | No,     |
|      | briefs all passengers on the location and          | Explain |
|      | operation of life preservers, liferafts, and other |         |
|      | flotation means, including a demonstration of the  | Not     |
|      | method of donning and inflating a life preserver?  | App     |
|      | **     **                                          | licable |
|      |                                                    |         |
|      | SRRs: 121.573(a); 121.573(b)                       |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the location of life preservers.     |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the operation of life preservers.    |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the location liferafts.              |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the operation of liferafts.          |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 5\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the location of other flotation      |         |
|      | means.                                             |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 6\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers are orally briefed by the appropriate   |         |
|      | crewmember on the operation of other flotation     |         |
|      | means.                                             |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 7\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers receive a demonstration of the method   |         |
|      | of donning a life preserver.                       |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 8\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that when operating an         |         |
|      | airplane in extended overwater operations all      |         |
|      | passengers receive a demonstration of the method   |         |
|      | inflating a life preserver.                        |         |
|      |                                                    |         |
|      | *Sources:* 121.573(a); 121.573(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      | Yes     |
| .28. | procedures to ensure that after each takeoff, all  |         |
|      | passengers are orally briefed by the appropriate   | No,     |
|      | crewmember immediately before or immediately after | Explain |
|      | turning the seatbelt sign off, that passengers     |         |
|      | should keep their seatbelts fastened while seated, | Not     |
|      | even when the seatbelt sign is off? **     **      | App     |
|      |                                                    | licable |
|      | SRRs: 121.571(a)(2); 121.571(c)                    |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures to ensure that after each      |         |
|      | takeoff, immediately before or immediately after   |         |
|      | turning the seat belt sign off, an announcement    |         |
|      | shall be made that all passengers should keep      |         |
|      | their seat belts fastened, while seated, even when |         |
|      | the seat belt sign is off.                         |         |
|      |                                                    |         |
|      | *Sources:* 121.571(a)(2); 121.571(c)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain      |         |
| .29. | procedures to ensure that in extended overwater    |         |
|      | operations:                                        |         |
+------+----------------------------------------------------+---------+
| 1.   | If the airplane proceeds directly over water after | Yes     |
| 29.1 | takeoff, the briefing required by 14 CFR part 121, |         |
|      | section 121.573(a), is done before takeoff?        | No,     |
|      | **     **                                          | Explain |
|      |                                                    |         |
|      | SRRs: 121.573(b); 121.573(c)                       | Not     |
|      |                                                    | App     |
|      | *Related Design JTIs:*                             | licable |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that if the airplane proceeds  |         |
|      | directly over water after takeoff, the briefing    |         |
|      | must be done before takeoff.                       |         |
|      |                                                    |         |
|      | *Sources:* 121.573(b); 121.573(c)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1.   | If the airplane does not proceed directly over     | Yes     |
| 29.2 | water after takeoff, the entire briefing required  |         |
|      | by 14 CFR part 121, section 121.573(a), is given   | No,     |
|      | before reaching the overwater part of the flight?  | Explain |
|      | **     **                                          |         |
|      |                                                    | Not     |
|      | SRRs: 121.573(b); 121.573(d)                       | App     |
|      |                                                    | licable |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes procedures that if the airplane does not  |         |
|      | proceed directly over water after takeoff, no part |         |
|      | of the briefing has to be given before takeoff,    |         |
|      | but the entire briefing must be given before       |         |
|      | reaching the overwater part of the flight.         |         |
|      |                                                    |         |
|      | *Sources:* 121.573(b); 121.573(d)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .30. | Duties/Cabin Procedures process state that         |         |
|      | crewmembers must have the required manual or       | No,     |
|      | appropriate parts of it accessible when performing | Explain |
|      | assigned duties? **     **                         |         |
|      |                                                    |         |
|      | SRRs: 121.137(b); 121.135(b)(26)                   |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | includes instructions and information to personnel |         |
|      | concerned so that flight attendant(s) have the     |         |
|      | required manual or appropriate parts of it         |         |
|      | accessible when performing assigned duties.        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.137(b)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.3(AW);     |         |
|      | 2.1.3(OP); 2.1.4(AW); 2.1.4(OP); 4.2.4(OP)         |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .31. | Duties/Cabin Procedures process contain            |         |
|      | instructions and information to personnel          | No,     |
|      | concerned that comply with 14 CFR part 121,        | Explain |
|      | section 121.574? **     **                         |         |
|      |                                                    | Not     |
|      | SRRs: 121.574(a)(7); 121.574(b); 121.574(c);       | App     |
|      | 121.574(a); 121.135(b)(26)                         | licable |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to allow a passenger to    |         |
|      | carry and operate equipment for the storage,       |         |
|      | generation, or dispensing of oxygen when each      |         |
|      | person using the equipment is seated, so as not to |         |
|      | restrict access to or use of any required          |         |
|      | emergency, or regular exit or of the aisle in the  |         |
|      | passenger compartment.                             |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.574(a)(7)            |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 3.1.1(OP); 4.2.4(OP);        |         |
|      | 5.1.5(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prohibit any person     |         |
|      | from smoking within 10 feet of oxygen storage and  |         |
|      | dispensing equipment.                              |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.574(b)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 4.2.4(OP); 5.1.5(OP)         |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | contains instructions and information necessary    |         |
|      | for personnel concerned to prohibit any person to  |         |
|      | connect or disconnect oxygen dispensing equipment, |         |
|      | to or from a gaseous oxygen cylinder while any     |         |
|      | passenger is aboard the airplane.                  |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.574(c)               |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 3.1.1(OP); 4.2.4(OP);        |         |
|      | 5.1.5(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .32. | Duties/Cabin Procedures process include procedures |         |
|      | for the proper loading and stowage of United       | No,     |
|      | States Air Force (USAF)-supplied medical equipment | Explain |
|      | and supplies when carried as cargo in the          |         |
|      | passenger compartment? **     **                   | Not     |
|      |                                                    | App     |
|      | SRRs: A.522d                                       | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s procedures for the  |         |
| .33. | proper loading and stowage of USAF-supplied        |         |
|      | medical equipment and supplies, when carried as    |         |
|      | cargo in the passenger compartment, include that:  |         |
|      |                                                    |         |
|      | SRRs: A.522d(1)                                    |         |
+------+----------------------------------------------------+---------+
| 1.   | The medical equipment and supplies must be         | Yes     |
| 33.1 | contained in a series of containers designed for   |         |
|      | this purpose and are essential for in-flight       | No,     |
|      | patient care? **     **                            | Explain |
|      |                                                    |         |
|      | SRRs: A.522d(1)                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | The equipment must be securely fastened with       | Yes     |
| 33.2 | tie-down straps when not in use, during movement   |         |
|      | on the surface and during flight, that prevent     | No,     |
|      | uncontrolled movement so as to not block emergency | Explain |
|      | exits or escape paths at any time? **     **       |         |
|      |                                                    | Not     |
|      | SRRs: A.522d(2)                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder s Flight Attendant     | Yes     |
| .34. | Duties/Cabin Procedures process have appropriate   |         |
|      | procedures in place for the use of flight          | No,     |
|      | crewmembers, persons substituting for flight       | Explain |
|      | crewmembers, flight attendants, persons            |         |
|      | substituting for flight attendants, USAF Patient   | Not     |
|      | Loading Teams, and Aeromedical Evacuation Crew     | App     |
|      | Members (AECMs) during an emergency evacuation?    | licable |
|      | **     **                                          |         |
|      |                                                    |         |
|      | SRRs: A.522e                                       |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder s Flight Attendant     | Yes     |
| .35. | Duties/Cabin Procedures process the include        |         |
|      | instructions and information necessary for         | No,     |
|      | personnel to instruct USAF Patient Loading Team or | Explain |
|      | AECMs, as applicable on the use of emergency       |         |
|      | evacuation procedures before the first and         | Not     |
|      | subsequent Aeromedical Evacuation (AE) flights?    | App     |
|      | **     **                                          | licable |
|      |                                                    |         |
|      | SRRs: A.522e                                       |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    |         |
| .36. | Duties/Cabin Procedures process include approved   |         |
|      | policies and procedures for substituting an        |         |
|      | employee in the place of the full complement of    |         |
|      | flight attendants:                                 |         |
|      |                                                    |         |
|      | SRRs: A.522j(1)                                    |         |
+------+----------------------------------------------------+---------+
| 1.   | During lengthy litter patient and passenger        | Yes     |
| 36.1 | loading? **     **                                 |         |
|      |                                                    | No,     |
|      | SRRs: A.522j(1)                                    | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | When the crew is to be replaced at a stop and      | Yes     |
| 36.2 | passengers remain on board? **     **              |         |
|      |                                                    | No,     |
|      | SRRs: A.522k                                       | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder s instructions and     | Yes     |
| .37. | information for substituting an employee in the    |         |
|      | place of the full complement of flight attendants  | No,     |
|      | during AE operations that requires at least one of | Explain |
|      | the flight crewmembers listed in the flight s      |         |
|      | flight release must be on duty in the cockpit or,  | Not     |
|      | a person who is an employee who is authorized to   | App     |
|      | substitute for the flight crewmember on duty in    | licable |
|      | the cockpit? **     **                             |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); A.522j(2)                     |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder s instructions and     |         |
| .38. | information for substituting an employee in the    |         |
|      | place of a flight attendant during AE operations   |         |
|      | require that any person who substitutes for a      |         |
|      | flight attendant is required to be qualified by:   |         |
|      |                                                    |         |
|      | SRRs: A.522j(1); A.522j(2)                         |         |
+------+----------------------------------------------------+---------+
| 1.   | Being knowledgeable of, and able to operate the    | Yes     |
| 38.1 | airplane emergency communication equipment to      |         |
|      | include PA and interphone? **     **               | No,     |
|      |                                                    | Explain |
|      | SRRs: A.522j(3)                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Being able to work through a cockpit duty person   | Yes     |
| 38.2 | to communicate with ground personnel when          |         |
|      | necessary? **     **                               | No,     |
|      |                                                    | Explain |
|      | SRRs: A.522j(3)                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Being familiar with galley equipment and be able   | Yes     |
| 38.3 | to shut off galley service heating equipment?      |         |
|      | **     **                                          | No,     |
|      |                                                    | Explain |
|      | SRRs: A.522j(3)                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Being able to locate and remove from stowage and   | Yes     |
| 38.4 | operate each type of aircraft emergency equipment  |         |
|      | to be used for ground operations? **     **        | No,     |
|      |                                                    | Explain |
|      | SRRs: A.522j(3); A.522j(4)(a)                      |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Being able to locate and operate emergency exits   | Yes     |
| 38.5 | to include slide packs where used? **     **       |         |
|      |                                                    | No,     |
|      | SRRs: A.522j(3); A.522j(4)(a)                      | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Being able to match fire extinguisher with class   | Yes     |
| 38.6 | of fire and be able to operate each type of        |         |
|      | extinguisher? **     **                            | No,     |
|      |                                                    | Explain |
|      | SRRs: A.522j(3); A.522j(4)(a)                      |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Being knowledgeable in ground fire fighting        | Yes     |
| 38.7 | procedures to include emergency evacuation?        |         |
|      | **     **                                          | No,     |
|      |                                                    | Explain |
|      | SRRs: A.522j(3); A.522j(4)(a)                      |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder s Flight Attendant     |         |
| .39. | Duties/Cabin Procedures process include            |         |
|      | instructions and information that when             |         |
|      | substituting an employee person in the place of    |         |
|      | the full complement of flight attendants during    |         |
|      | Aeromedical Supplemental Operations that require:  |         |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1); A.522j(2)                     |         |
+------+----------------------------------------------------+---------+
| 1.   | That at least one of the flight crewmembers listed | Yes     |
| 39.1 | in the flight s flight release must be on duty in  |         |
|      | the cockpit or, a person who is an employee who is | No,     |
|      | authorized to substitute for the flight crewmember | Explain |
|      | on duty in the cockpit? **     **                  |         |
|      |                                                    | Not     |
|      | SRRs: A.522j(2)                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | That any person who substitutes for the flight     |         |
| 39.2 | crewmember on duty in the cockpit be required to:  |         |
|      |                                                    |         |
|      | SRRs: A.522j(2)                                    |         |
+------+----------------------------------------------------+---------+
| 1.39 | Be in the cockpit on duty at all times? **     **  | Yes     |
| .2.1 |                                                    |         |
|      | SRRs: A.522j(2)                                    | No,     |
|      |                                                    | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.39 | Be knowledgeable of the emergency equipment and    | Yes     |
| .2.2 | procedures necessary to coordinate with other      |         |
|      | crewmembers and ground crew, and be able to use    | No,     |
|      | the airplane radio communication equipment to call | Explain |
|      | for fire and rescue services in an emergency?      |         |
|      | **     **                                          | Not     |
|      |                                                    | App     |
|      | SRRs: A.522j(2)(a)                                 | licable |
+------+----------------------------------------------------+---------+
| 1.39 | Be knowledgeable of the aircraft electrical system | Yes     |
| .2.3 | including appropriate circuit breakers and         |         |
|      | properly manage the external power system?         | No,     |
|      | **     **                                          | Explain |
|      |                                                    |         |
|      | SRRs: A.522j(2)(b)                                 | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.39 | Be knowledgeable of, and be able to accomplish     | Yes     |
| .2.4 | fuel, oil, oxygen and other servicing procedures   |         |
|      | if servicing is permitted during substitute?       | No,     |
|      | **     **                                          | Explain |
|      |                                                    |         |
|      | SRRs: A.522j(2)(c)                                 | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.39 | Meet the qualification requirements stated in      | Yes     |
| .2.5 | Operations Specification A522j(4)? **     **       |         |
|      |                                                    | No,     |
|      | SRRs: A.522j(2)(d)                                 | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .40. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Order 8900.1, Volume 3,  | No,     |
|      | Chapter 33, Section 4, Paragraph 3-3511? **     ** | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .41. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Order 8900.1, Volume 3,  | No,     |
|      | Chapter 33, Section 4, Paragraph 3-3512? **     ** | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The certificate holder\'s manual states that   | licable |
|      | the flight attendants must be uniformly            |         |
|      | distributed throughout the operation of flight,    |         |
|      | including when the aircraft is parked at the gate  |         |
|      | and during movement on the surface, to provide     |         |
|      | passengers the most effective egress in the event  |         |
|      | of aircraft evacuation.                            |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 4,  |         |
|      | Para 3-3512.                                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(OP); 3.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 2\. The certificate holder\'s manual states that   |         |
|      | flight attendants shall not congregate in one area |         |
|      | (such as the first class cabin) when passengers    |         |
|      | are on board.                                      |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 4,  |         |
|      | Para 3-3512A                                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(OP); 4.2.4(OP)                 |         |
|      |                                                    |         |
|      | 3\. The certificate holder\'s manual states the    |         |
|      | location of required flight attendant stations     |         |
|      | that is not be contrary to the Type Certification  |         |
|      | Data Sheet of the Flight Standards Board (FSB)     |         |
|      | report for that aircraft.                          |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 4,  |         |
|      | Para 3-3512B                                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(OP); 4.2.4(OP)                 |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .42. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Order 8900.1, Volume 3,  | No,     |
|      | Chapter 33, Section 4, Paragraph 3-3514? **     ** | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The certificate holder\'s instructions and     | licable |
|      | information to personnel concerned state that      |         |
|      | supernumerary personnel are to be seated during    |         |
|      | take-off.                                          |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 4,  |         |
|      | Para 3-3514                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 2\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | supernumerary personnel are to be seated during    |         |
|      | landing.                                           |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 4,  |         |
|      | Para 3-3514?                                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 3\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | supernumerary personnel are to be seated during    |         |
|      | surface movement.                                  |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 4,  |         |
|      | Para 3-3514?                                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 4\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | supernumerary personnel must comply with the seat  |         |
|      | belt requirements of 121.317.                      |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 4,  |         |
|      | Para 3-3514?                                       |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .43. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Order 8900.1, Volume 3,  | No,     |
|      | Chapter 33, Section 6, Paragraph 3-3558? **     ** | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The certificate holder\'s instructions and     | licable |
|      | information relating to child restraint devices    |         |
|      | tell personnel concerned that a flight attendant   |         |
|      | must check with the child\'s parent to ensure that |         |
|      | the car seat is approved.                          |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
|      |                                                    |         |
|      | 2\. The certificate holder\'s instructions and     |         |
|      | information relating to child restraint devices    |         |
|      | state that a flight attendant must check with the  |         |
|      | child\'s parent to ensure that the car seat is the |         |
|      | right size and weight.                             |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
|      |                                                    |         |
|      | 3\. The certificate holder\'s instructions and     |         |
|      | information relating to child restraint devices    |         |
|      | state that a flight attendant must check with the  |         |
|      | child\'s parent to ensure that the child is        |         |
|      | properly restrained.                               |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
|      |                                                    |         |
|      | 4\. The certificate holder\'s instructions and     |         |
|      | information relating to child restraint devices    |         |
|      | state that a flight attendant must check with the  |         |
|      | child\'s parent to ensure that the car seat is     |         |
|      | properly installed in a forward-facing passenger   |         |
|      | seat.                                              |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
|      |                                                    |         |
|      | 5\. The certificate holder\'s instructions and     |         |
|      | information relating to child restraint devices    |         |
|      | state that flight attendants should be aware of    |         |
|      | the following item pertaining to child restraint   |         |
|      | systems: the child restraint system should have a  |         |
|      | solid back and seat.                               |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
|      |                                                    |         |
|      | 6\. The certificate holder\'s instructions and     |         |
|      | information relating to child restraint devices    |         |
|      | state that flight attendants should be aware of    |         |
|      | the following item pertaining to child restraint   |         |
|      | systems: the child restraint system should have    |         |
|      | restraint straps installed.                        |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
|      |                                                    |         |
|      | 7\. The certificate holder\'s instructions and     |         |
|      | information relating to child restraint devices    |         |
|      | state that flight attendants should be aware of    |         |
|      | the following items pertaining to child restraint  |         |
|      | systems: the child restraint system should have    |         |
|      | labels stating approved for aviation use.          |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
|      |                                                    |         |
|      | 8\. The certificate holder\'s instructions and     |         |
|      | information state that flight attendants should be |         |
|      | aware of the following items pertaining to child   |         |
|      | restraint systems: the child restraint system      |         |
|      | should have instructions on the label for its use. |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3558                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 3.1.5(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .44. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Order 8900.1, Volume 3,  | No,     |
|      | Chapter 33, Section 6, Paragraph 3-3561? **     ** | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The certificate holder\'s instructions and     | licable |
|      | information to personnel concerned state that a    |         |
|      | crewmember should announce that, \"the flight will |         |
|      | be landing shortly, now is the time to use the     |         |
|      | lavatory or move about the cabin, and once the     |         |
|      | seat belt sign is illuminated, passengers should   |         |
|      | be in their seats with their seat belts            |         |
|      | fastened.\"                                        |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3561                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 3.1.3(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | flight attendants should require passengers to be  |         |
|      | seated before the passenger loading door is        |         |
|      | closed.                                            |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3561                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 4.2.4(OP); 4.2.6(OP);        |         |
|      | 5.1.5(OP)                                          |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .45. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Order 8900.1, Volume 3,  | No,     |
|      | Chapter 33, Section 6, Paragraph 3-3567? **     ** | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .46. | Duties/Cabin procedures process comply with the    |         |
|      | guidance contained in FAA Order 8900.1, Volume 3,  | No,     |
|      | Chapter 33, Section 6, Paragraph 3-3568? **     ** | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The certificate holder\'s instructions and     | licable |
|      | information to personnel state that a crewmember   |         |
|      | should ensure that the galley restraints are       |         |
|      | available.                                         |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 3.1.3(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 2\. The certificate holder\'s instructions and     |         |
|      | information to personnel state that a crewmember   |         |
|      | should ensure that the galley restraints are       |         |
|      | functioning properly.                              |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 3.1.3(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 3\. The certificate holder\'s instructions and     |         |
|      | information to personnel state that after landing, |         |
|      | flight attendants should ensure that all reports   |         |
|      | of malfunctioning galley restraints, galley        |         |
|      | components and galley carts are properly           |         |
|      | reported/documented.                               |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 4\. The certificate holder\'s instructions and     |         |
|      | information to personnel state that a flight       |         |
|      | attendant should pull vigorously on carts, oven    |         |
|      | doors, drawers, and other components to ensure     |         |
|      | that they are secured.                             |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 5\. The certificate holder\'s manual instructions  |         |
|      | and information to personnel state that a flight   |         |
|      | attendant should ensure the safe and correct       |         |
|      | parking of carts on mushrooms, if applicable.      |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 6\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that a    |         |
|      | flight attendant should ensure that brakes are     |         |
|      | operational on carts equipped with brakes.         |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 7\. The certificate holder\'s instructions and     |         |
|      | information to personnel state that a flight       |         |
|      | attendant should ensure that the key is in the     |         |
|      | locked position, if keys are applicable to the     |         |
|      | container.                                         |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 8\. The certificate holder\'s instructions and     |         |
|      | information to personnel state that a flight       |         |
|      | attendant should ensure galley curtains are        |         |
|      | secured open for take-off.                         |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 9\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that a    |         |
|      | flight attendant should ensure galley curtains are |         |
|      | secured open for landing.                          |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 10\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that a    |         |
|      | flight attendant should visually check the galley, |         |
|      | galley components, and galley cart security.       |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 11\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | prior to movement on the surface, a flight         |         |
|      | attendant should ensure that all primary galley    |         |
|      | restraints are available and in working order.     |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 12\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | prior to movement on the surface, a flight         |         |
|      | attendant must ensure that all galley items should |         |
|      | be picked up and stowed with the exception of      |         |
|      | paper cups and plastic glasses as long as galley   |         |
|      | security is maintained.                            |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 13\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | prior to take-off, flight attendants should ensure |         |
|      | that the galley and galley components are properly |         |
|      | stowed and restrained.                             |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 14\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | while in flight flight attendants should ensure    |         |
|      | that galley carts are not left unattended.         |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 15\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | while in flight flight attendants should not be    |         |
|      | more than 10 feet away (approximately three rows)  |         |
|      | from carts left in the aisles.                     |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 16\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | while in flight flight attendants should not park  |         |
|      | carts out of their normal galley take-off/landing  |         |
|      | positions unless they can be properly restrained.  |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 17\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | while in flight flight attendants may place cart   |         |
|      | in other cabin locations provided they are         |         |
|      | equipped with proper restraint devices, such as    |         |
|      | mushrooms, cart restraint straps, etc., however,   |         |
|      | most items should be cleared from the top of the   |         |
|      | carts.                                             |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 18\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | while in flight cart restocking should be done in  |         |
|      | the galley.                                        |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 19\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | while in flight, when the cart is stationary the   |         |
|      | brake must be engaged.                             |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 20\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | Flight attendants should maintain galleys in an    |         |
|      | orderly fashion. This means supplies should be     |         |
|      | stowed or left in their containers and tops of the |         |
|      | carts should be kept as clear as possible. During  |         |
|      | light turbulence hot liquids should be removed     |         |
|      | from the tops of carts.                            |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 21\. The certificate holder\'s instructions and    |         |
|      | information to personnel concerned state that      |         |
|      | prior to landing, flight attendants should ensure  |         |
|      | that all galleys are properly restrained and that  |         |
|      | galley components are properly stowed and          |         |
|      | restrained.                                        |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 3, Ch 33, Sec 6,  |         |
|      | Para 3-3568                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 2.1.1(AW); 2.1.1(OP);     |         |
|      | 2.1.2(AW); 2.1.2(OP); 4.2.4(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .47. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Advisory Circular        | No,     |
|      | 120-48? **     **                                  | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The Certificate Holder\'s instructions and     | licable |
|      | information to personnel concerned state that      |         |
|      | flight attendants should inform the captain either |         |
|      | by interphone or signal, that the cabin is secure  |         |
|      | for takeoff.                                       |         |
|      |                                                    |         |
|      | *Sources:* AC 120-48 5.a                           |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | flight attendants should inform the captain either |         |
|      | by interphone or signal, that the cabin is secure  |         |
|      | for landing.                                       |         |
|      |                                                    |         |
|      | *Sources:* AC 120-48 5.a                           |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | flight attendants should advise the flight crew    |         |
|      | about the severity of turbulence so that the       |         |
|      | seatbelt sign can be illuminated.                  |         |
|      |                                                    |         |
|      | *Sources:* AC 120-48 5.b.                          |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | flight attendants should be aware of all           |         |
|      | conditions of the emergency prior to selecting and |         |
|      | briefing passenger assistance.                     |         |
|      |                                                    |         |
|      | *Sources:* AC 120-48 5.c.                          |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 5\. The Certificate Holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | during an emergency flight attendants should know  |         |
|      | the nature of the emergency, time available to     |         |
|      | prepare the cabin, what the bracing signal will be |         |
|      | and if there are any special instructions.         |         |
|      |                                                    |         |
|      | *Sources:* AC 120-48 7.                            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 6\. The Certificate Holder\'s instructions and     |         |
|      | information to personnel concerned state that      |         |
|      | flight attendants should participate in preflight  |         |
|      | briefings that should include crew member names,   |         |
|      | weather, estimated flight time, unusual            |         |
|      | circumstances, flight deck entry procedures,       |         |
|      | review of emergency communication procedures,      |         |
|      | details of meal service or any other topics        |         |
|      | pertinent to safety and flight operations.         |         |
|      |                                                    |         |
|      | *Sources:* AC 120-48 9.a.                          |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP);        |         |
|      | 4.2.6(OP); 5.1.5(OP)                               |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .48. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Advisory Circular        | No,     |
|      | 120-88A? **     **                                 | Explain |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .49. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Advisory Circular        | No,     |
|      | 121-24C? **     **                                 | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The certificate holder\'s instructions and     | licable |
|      | information to personnel concerned state that at   |         |
|      | forward facing seats equipped with inertial reel   |         |
|      | shoulder harness, the flight attendants should sit |         |
|      | back in the seat and rest their chins on their     |         |
|      | sternum when assuming a brace position. The flight |         |
|      | attendants\' arms and hands should be positioned   |         |
|      | in their laps or holding onto the side of their    |         |
|      | seats, but should not be holding onto their        |         |
|      | restraint system.                                  |         |
|      |                                                    |         |
|      | *Sources:* AC 121-24C Appendix 4 a.                |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 2\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that at   |         |
|      | forward facing seats equipped with non-inertial    |         |
|      | reel type shoulder harnesses, the flight           |         |
|      | attendants should fasten their shoulder harnesses  |         |
|      | as tight as possible, lean against them, and rest  |         |
|      | their chins on their sternums when assuming a      |         |
|      | brace position. The flight attendants\' arms and   |         |
|      | hands should be positioned in their laps or        |         |
|      | holding onto the side of their seats, but should   |         |
|      | not be holding onto their restraint system.        |         |
|      |                                                    |         |
|      | *Sources:* AC 121-24C Appendix 4 a.                |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 3\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that in   |         |
|      | rear facing flight attendant seats, the flight     |         |
|      | attendants should sit back in their seats, rest    |         |
|      | their heads against their seat backs or head rests |         |
|      | and have the restraint systems, either inertial or |         |
|      | non-inertial type as tight as possible when        |         |
|      | assuming a brace position. Their hands should not  |         |
|      | be clasped behind their heads, but may be          |         |
|      | positioned as in forward facing seat.              |         |
|      |                                                    |         |
|      | *Sources:* AC 121-24C Appendix 4 a.                |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 3.1.3(OP); 4.2.3(OP); 4.2.4(OP)         |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .50. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in FAA Advisory Circular        | No,     |
|      | 121-33B? **     **                                 | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             | Not     |
|      |                                                    | App     |
|      | 1\. The certificate holder\'s instructions and     | licable |
|      | information to personnel concerned state that      |         |
|      | flight attendants should grant access to the       |         |
|      | equipment only to trained crewmembers or to other  |         |
|      | persons qualified and trained in the use of        |         |
|      | emergency medical equipment.                       |         |
|      |                                                    |         |
|      | *Sources:* AC 121-33B 11                           |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 3.1.3(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP); 5.1.5(OP)                    |         |
|      |                                                    |         |
|      | 2\. The certificate holder\'s instructions and     |         |
|      | information to personnel concerned state that it   |         |
|      | would be preferable for flight attendants to check |         |
|      | the credentials of passengers holding themselves   |         |
|      | out as medical specialists.                        |         |
|      |                                                    |         |
|      | *Sources:* AC 121-33B 11                           |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 3.1.3(OP); 4.2.3(OP);        |         |
|      | 4.2.4(OP); 4.2.6(OP); 5.1.5(OP)                    |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .51. | Duties/Cabin Procedures process comply with the    |         |
|      | guidance contained in the FAA legal interpretation | No,     |
|      | regarding 14 CFR part 121, section 393 dated May   | Explain |
|      | 8, 2001? **     **                                 |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual contain the  | Yes     |
| .52. | required references to, or excerpts from, the      |         |
|      | operations specifications listed in the            | No,     |
|      | Supplemental Information section of this safety    | Explain |
|      | attribute inspection (SAI)? **     **              |         |
|      |                                                    |         |
|      | SRRs: 119.43(b)                                    |         |
+------+----------------------------------------------------+---------+
| 1    | If the certificate holder\'s manual includes       | Yes     |
| .53. | exceprts from its operations specifications, are   |         |
|      | the excerpts clearly identified as part of the     | No,     |
|      | operations specifications? **     **               | Explain |
|      |                                                    |         |
|      | SRRs: 119.43(b)(1)                                 | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s manual require      | Yes     |
| .54. | compliance with operations specifications listed   |         |
|      | in the Supplemental Information section of this    | No,     |
|      | safety attribute inspection (SAI)? **     **       | Explain |
|      |                                                    |         |
|      | SRRs: 119.43(b)(2)                                 |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Flight Attendant    | Yes     |
| .55. | Duties/Cabin Procedures process contain a method   |         |
|      | for keeping all persons engaged in its operations  | No,     |
|      | informed of the provisions of the operations       | Explain |
|      | specifications listed in the Supplemental          |         |
|      | Information section of this safety attribute       |         |
|      | inspection (SAI)? **     **                        |         |
|      |                                                    |         |
|      | SRRs: 119.43(c)                                    |         |
+------+----------------------------------------------------+---------+
| 2\.  | Does the certificate holder\'s manual contain      | Yes     |
|      | general policies for the Flight Attendant          |         |
|      | Duties/Cabin Procedures process that comply with   | No,     |
|      | the SRRs? **     **                                | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(1); 121.306(a); 121.333(a);       |         |
|      | 121.333(d); 121.333(f); 121.337(c)(2); 121.391(b); |         |
|      | 121.397(a); 121.397(b); 121.542(b); 121.549(b);    |         |
|      | 121.570(a); 121.570(b); 121.573(a); 121.577(a);    |         |
|      | 121.577(b); 121.577(c); 121.577(d); 121.580;       |         |
|      | 121.391(a); 121.571(a); A.013d.(3)                 |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. The Certificate Holder manual system contains  |         |
|      | a policy that no person may operate any prohibited |         |
|      | portable electronic device on its U.S. registered  |         |
|      | civil aircraft under 14CFR Part 121 except as      |         |
|      | provided by 14 CFR 121.306(b).                     |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.306(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.1(OP); 3.1.3(OP); 4.2.4(OP)         |         |
|      |                                                    |         |
|      | 2\. The Certificate Holder\'s manual system        |         |
|      | contains a policy that when operating a turbine    |         |
|      | powered airplane with a pressurized cabin the      |         |
|      | Certificate Holder shall furnish oxygen and        |         |
|      | dispensing equipment in the event of cabin         |         |
|      | pressurization failure.                            |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.333(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.2(AW); 1.1.2(OP); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 4.2.4(OP)                               |         |
|      |                                                    |         |
|      | 3\. The Certificate Holder\'s manual system        |         |
|      | contains a policy that no person may cause an      |         |
|      | airplane carrying passengers to be moved on the    |         |
|      | surface, take-off, and landing unless each         |         |
|      | automatically deployable emergency evacuation      |         |
|      | assisting means is ready for evacuation.           |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.570(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 4\. The Certificate Holder\'s manual system        |         |
|      | contains a policy that at all times passengers are |         |
|      | on board prior to airplane movement on the         |         |
|      | surface, at least one floor-level exit provides    |         |
|      | for the egress of passengers through normal or     |         |
|      | emergency means.                                   |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.570(b)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 5\. The Certificate Holder\'s manual system        |         |
|      | includes a policy that each Certificate Holder     |         |
|      | operating a passenger carrying airplane shall      |         |
|      | ensure that all passengers are orally briefed by   |         |
|      | the appropriate crewmember.                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.571(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 3.1.1(OP);     |         |
|      | 4.2.4(OP)                                          |         |
|      |                                                    |         |
|      | 6\. The Certificate Holder\'s manual system        |         |
|      | contains a policy that it must provide and use     |         |
|      | means to prevent each item of galley equipment and |         |
|      | each serving cart, when not in use, and each item  |         |
|      | of crew baggage, which is carried in a passenger   |         |
|      | or crew compartment from becoming a hazard by      |         |
|      | shifting under the appropriate load factors        |         |
|      | corresponding to the emergency landing conditions  |         |
|      | under which the airplane was type certificated.    |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.576                  |         |
|      |                                                    |         |
|      | *Interfaces:* 1.3.1(AW); 1.3.9(AW); 2.1.1(AW);     |         |
|      | 2.1.1(OP); 2.1.2(AW); 2.1.2(OP); 3.1.5(OP);        |         |
|      | 3.1.8(OP); 4.2.4(OP)                               |         |
|      |                                                    |         |
|      | 7\. The Certificate Holder\'s manual system        |         |
|      | contains a policy that the Certificate Holder may  |         |
|      | not permit movement of an airplane on the surface, |         |
|      | take-off, or land when any food, beverage, or      |         |
|      | tableware furnished by the Certificate Holder is   |         |
|      | located at any passenger seat.                     |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.577(a)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 8\. The Certificate Holder\'s manual system        |         |
|      | contains a policy that the Certificate Holder may  |         |
|      | not permit an airplane to move on the surface,     |         |
|      | take-off, or land unless each food and beverage    |         |
|      | tray and seat back tray table is secured in its    |         |
|      | stowed position.                                   |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.577(b)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 9\. The Certificate Holder\'s manual system        |         |
|      | contains a policy that the Certificate Holder may  |         |
|      | not permit an airplane to move on the surface,     |         |
|      | take-off, or land unless each passenger serving    |         |
|      | cart is secured in its stowed position.            |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.577(c)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 10\. The Certificate Holder\'s manual system       |         |
|      | contains a policy that the Certificate Holder may  |         |
|      | not allow an airplane to move on the surface,      |         |
|      | take-off, or land unless each movie screen that    |         |
|      | extends into an aisle is stowed.                   |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.577(d)               |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 2.1.2(AW);     |         |
|      | 2.1.2(OP); 3.1.3(OP); 4.2.4(OP)                    |         |
|      |                                                    |         |
|      | 11\. The Certificate Holder\'s manual system will  |         |
|      | describe the functions for each type and model of  |         |
|      | airplane, assigned to each category of required    |         |
|      | crewmember, as appropriate, the necessary          |         |
|      | functions to be performed in an emergency or a     |         |
|      | situation requiring emergency evacuation. The      |         |
|      | Certificate Holder shall show those functions in   |         |
|      | 121.397(a) are realistic, can be practically       |         |
|      | accomplished, and will meet any reasonably         |         |
|      | anticipated emergency including the possible       |         |
|      | incapacitation of individual crewmembers or their  |         |
|      | inability to reach the passenger cabin because of  |         |
|      | shifting cargo in combination cargo-passenger      |         |
|      | airplanes                                          |         |
|      |                                                    |         |
|      | *Sources:* 121.397(a); 121.397(b)                  |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
|      |                                                    |         |
|      | 12\. The Certificate Holder\'s manual system       |         |
|      | includes the functions of each category of         |         |
|      | required crewmembers under paragraph (a) of        |         |
|      | 121.397.                                           |         |
|      |                                                    |         |
|      | *Sources:* 121.397(b)                              |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP); 4.2.4(OP)      |         |
+------+----------------------------------------------------+---------+
| 3\.  | Does the certificate holder\'s manual reference    | Yes     |
|      | the appropriate Federal Aviation Regulations       |         |
|      | listed in the Supplemental Information section of  | No,     |
|      | this safety attribute inspection (SAI)? **     **  | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(3)                                |         |
+------+----------------------------------------------------+---------+
| 4\.  | Does the certificate holder\'s manual contain the  | Yes     |
|      | duties and responsibilities for personnel who will |         |
|      | accomplish the Flight Attendant Duties/Cabin       | No,     |
|      | Procedures process? **     **                      | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(2)                                |         |
+------+----------------------------------------------------+---------+
| 5\.  | Does the certificate holder\'s manual include      | Yes     |
|      | instructions and information for personnel to meet |         |
|      | the requirements of the Flight Attendant           | No,     |
|      | Duties/Cabin Procedures process? **     **         | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1)                                |         |
+------+----------------------------------------------------+---------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
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| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 1 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| d |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No procedures, policy, instructions or information specified.     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Procedures or instructions and information do not identify (who,  |
| \ | what, when, where, how).                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Procedures, policy or instructions and information do not comply  |
| \ | with CFR.                                                         |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policy or instructions and information do not comply  |
| \ | with FAA policy and guidance.                                     |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Procedures, policy or instructions and information do not comply  |
| \ | with other documentation (e.g., manufacturer\'s data, Jeppesen\'s |
| . | Charts, etc.).                                                    |
+---+-------------------------------------------------------------------+
| 6 | Procedures, policy or instructions and information unclear or     |
| \ | incomplete.                                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Documentation quality (e.g., unreadable or illegible).            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Procedures, policy or instructions and information inconsistent   |
| \ | across Certificate Holder manuals (FOM - Flight Operations Manual |
| . | to GMM - General Maintenance Manual, etc.).                       |
+---+-------------------------------------------------------------------+
| 9 | Procedures, policy or instructions and information inconsistent   |
| \ | across media (e.g., paper, microfiche, electronic).               |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Resource requirements incomplete (personnel, facilities,          |
| 0 | equipment, technical data).                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| * |                                                                   |
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+---+-------------------------------------------------------------------+
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| s |                                                                   |
| m |                                                                   |
| a |                                                                   |
| y |                                                                   |
| a |                                                                   |
| l |                                                                   |
| s |                                                                   |
| o |                                                                   |
| b |                                                                   |
| e |                                                                   |
| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| m |                                                                   |
| o |                                                                   |
| f |                                                                   |
| e |                                                                   |
| n |                                                                   |
| g |                                                                   |
| i |                                                                   |
| n |                                                                   |
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| e |                                                                   |
| r |                                                                   |
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| d |                                                                   |
| c |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| r |                                                                   |
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| l |                                                                   |
| s |                                                                   |
| , |                                                                   |
| s |                                                                   |
| u |                                                                   |
| c |                                                                   |
| h |                                                                   |
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| s |                                                                   |
| a |                                                                   |
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| t |                                                                   |
| o |                                                                   |
| m |                                                                   |
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| e |                                                                   |
| d |                                                                   |
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| u |                                                                   |
| r |                                                                   |
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| s |                                                                   |
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| r |                                                                   |
| m |                                                                   |
| e |                                                                   |
| c |                                                                   |
| h |                                                                   |
| a |                                                                   |
| n |                                                                   |
| i |                                                                   |
| c |                                                                   |
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| l |                                                                   |
| a |                                                                   |
| c |                                                                   |
| t |                                                                   |
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| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
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| d |                                                                   |
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| v |                                                                   |
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| e |                                                                   |
| . |                                                                   |
| , |                                                                   |
| s |                                                                   |
| a |                                                                   |
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| y |                                                                   |
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| v |                                                                   |
| i |                                                                   |
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| s |                                                                   |
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| w |                                                                   |
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| n |                                                                   |
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| n |                                                                   |
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| e |                                                                   |
| t |                                                                   |
| c |                                                                   |
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| ) |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the control questions below.                               |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | controls that it has documented.                                  |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Are the following controls built into the Flight     |           |
| \ | Attendant Duties/Cabin Procedures process:           |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that required cabin preflight duties are conducted   |           |
| 1 | in accordance with the certificate holder\'s         | No,       |
| . | procedures? **     **                                | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that checks of emergency and flotation equipment are |           |
| 2 | accomplished by appropriate personnel? **     **     | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that crew briefings are conducted in accordance with |           |
| 3 | the certificate holder\'s procedures? **     **      | No,       |
| . |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that all flight attendants are in possession of a    |           |
| 4 | current manual when performing assigned duties?      | No,       |
| . | **     **                                            | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that flight attendants are evenly distributed        |           |
| 5 | throughout the aircraft in accordance with the       | No,       |
| . | certificate holder\'s procedures? **     **          | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that flight attendants prepare the passenger cabin   |           |
| 6 | for movement on the surface, takeoff, and landing in | No,       |
| . | accordance with the certificate holder\'s            | Explain   |
|   | procedures? **     **                                |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that aircraft exits are armed/disarmed in accordance |           |
| 7 | with the certificate holder\'s procedures? **     ** | No,       |
| . |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that safety demonstrations and passenger briefings   |           |
| 8 | are accomplished in accordance with the certificate  | No,       |
| . | holder\'s procedures? **     **                      | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the flight deck door is closed and locked in    |           |
| 9 | accordance with the certificate holder\'s            | No,       |
| . | procedures? **     **                                | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that flight attendants are properly restrained at    |           |
| 1 | their assigned duty stations for movement on the     | No,       |
| 0 | surface, takeoff, and landing, unless performing     | Explain   |
| . | safety-related duties? **     **                     |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that galleys and carts are secured during movement   |           |
| 1 | on the surface, takeoff, landing, and when not in    | No,       |
| 1 | use, in accordance with the certificate holder\'s    | Explain   |
| . | procedures? **     **                                |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that flight attendants observe sterile flight deck   |           |
| 1 | procedures? **     **                                | No,       |
| 2 |                                                      | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that restricted passengers (such as armed            |           |
| 1 | individuals, prisoners, escorts, and intoxicated     | No,       |
| 3 | passengers) are not served alcohol? **     **        | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that cabin maintenance discrepancies are documented  |           |
| 1 | in accordance with the certificate holder\'s         | No,       |
| 4 | procedures? **     **                                | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that all passenger irregularities/disturbances are   |           |
| 1 | reported in accordance with the certificate          | No,       |
| 5 | holder\'s procedures? **     **                      | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder\'s procedures for the    |           |
| 1 | number of required crewmembers onboard the aircraft  | No,       |
| 6 | are followed? **     **                              | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that passengers remaining onboard during en route    |           |
| 1 | stops are monitored in accordance with the           | No,       |
| 7 | certificate holder\'s procedures? **     **          | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the certificate holder\'s procedures regarding  |           |
| 1 | prohibited electronic devices are followed?          | No,       |
| 8 | **     **                                            | Explain   |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that flight attendants monitor passenger compliance  |           |
| 1 | with regulations throughout the flight? **     **    | No,       |
| 9 |                                                      | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that flight attendants know the certificate          |           |
| 2 | holder\'s normal operating procedures? **     **     | No,       |
| 0 |                                                      | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that flight attendants know the certificate          |           |
| 2 | holder\'s emergency procedures? **     **            | No,       |
| 1 |                                                      | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder have a documented method | Yes       |
| \ | for assessing the impact of any changes made to the  |           |
| . | controls in the Flight Attendant Duties/Cabin        | No,       |
|   | Procedures process? **     **                        | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| C |                                                                   |
| o |                                                                   |
| n |                                                                   |
| t |                                                                   |
| r |                                                                   |
| o |                                                                   |
| l |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No controls specified.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the controls do not identify (who, what, when,  |
| \ | where, how).                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Controls incomplete.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Controls could be circumvented.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Controls could be unenforceable.                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resource requirements incomplete (personnel, facilities,          |
| \ | equipment, technical data).                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| v |                                                                   |
| e |                                                                   |
| : |                                                                   |
| * |                                                                   |
| * |                                                                   |
| P |                                                                   |
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| s |                                                                   |
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| m |                                                                   |
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| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
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| m |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| s |                                                                   |
| a |                                                                   |
| r |                                                                   |
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| u |                                                                   |
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| d |                                                                   |
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| d |                                                                   |
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| r |                                                                   |
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| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| m |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| s |                                                                   |
| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| e |                                                                   |
| a |                                                                   |
| c |                                                                   |
| h |                                                                   |
| e |                                                                   |
| l |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the process measurement questions below.                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | process measurements that it has documented.                      |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Flight Attendant      |           |
| \ | Duties/Cabin Procedures process include the          |           |
| . | following process measurements:                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if required cabin   |           |
| 1 | preflight duties were not conducted in accordance    | No,       |
| . | with the certificate holder\'s procedures? **     ** | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if checks of        |           |
| 2 | emergency and flotation equipment were not           | No,       |
| . | accomplished by appropriate personnel? **     **     | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if a crew briefing  |           |
| 3 | was not conducted in accordance with the certificate | No,       |
| . | holder\'s procedures? **     **                      | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 4 | attendants failed to be in possession of a current   | No,       |
| . | manual when performing assigned duties? **     **    | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 5 | attendants failed to be evenly distributed           | No,       |
| . | throughout the aircraft in accordance with the       | Explain   |
|   | certificate holder\'s procedures? **     **          |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 6 | attendants failed to prepare the passenger cabin for | No,       |
| . | movement on the surface, takeoff, and landing, in    | Explain   |
|   | accordance with the certificate holder\'s            |           |
|   | procedures? **     **                                | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if aircraft exits   |           |
| 7 | were not armed/disarmed in accordance with the       | No,       |
| . | certificate holder\'s procedures? **     **          | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if safety           |           |
| 8 | demonstrations and passenger briefings were not      | No,       |
| . | accomplished in accordance with the certificate      | Explain   |
|   | holder\'s procedures? **     **                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if the flight deck  |           |
| 9 | door was not closed and locked in accordance with    | No,       |
| . | the certificate holder\'s procedures? **     **      | Explain   |
|   |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 1 | attendants failed to be properly restrained at their | No,       |
| 0 | assigned duty stations for movement on the surface,  | Explain   |
| . | takeoff, and landing, unless performing              |           |
|   | safety-related duties? **     **                     | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if galleys and      |           |
| 1 | carts were not secured during movement on the        | No,       |
| 1 | surface, takeoff, landing, or when not in use, in    | Explain   |
| . | accordance with the certificate holder\'s            |           |
|   | procedures? **     **                                | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 1 | attendants failed to observe sterile flight deck     | No,       |
| 2 | procedures? **     **                                | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if restricted       |           |
| 1 | passengers (such as armed individuals, prisoners,    | No,       |
| 3 | escorts, and intoxicated passengers) were served     | Explain   |
| . | alcohol? **     **                                   |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if cabin            |           |
| 1 | maintenance discrepancies were not documented in     | No,       |
| 4 | accordance with the certificate holder\'s            | Explain   |
| . | procedures? **     **                                |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if passenger        |           |
| 1 | irregularities/disturbances were not reported in     | No,       |
| 5 | accordance with the certificate holder\'s            | Explain   |
| . | procedures? **     **                                |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if the certificate  |           |
| 1 | holder\'s procedures for the number of required      | No,       |
| 6 | crewmembers onboard the aircraft were not followed?  | Explain   |
| . | **     **                                            |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if passengers       |           |
| 1 | remaining onboard during en route stops were not     | No,       |
| 7 | monitored in accordance with the certificate         | Explain   |
| . | holder\'s procedures? **     **                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if the certificate  |           |
| 1 | holder\'s procedures regarding portable electronic   | No,       |
| 8 | devices were not followed? **     **                 | Explain   |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 1 | attendants failed to monitor passenger compliance    | No,       |
| 9 | with the regulations throughout the flight?          | Explain   |
| . | **     **                                            |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 2 | attendants did not know the certificate holder\'s    | No,       |
| 0 | normal operating procedures? **     **               | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if flight           |           |
| 2 | attendants did not know the certificate holder\'s    | No,       |
| 1 | emergency procedures? **     **                      | Explain   |
| . |                                                      |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 2 | Is there a process measurement or process            | Yes       |
| \ | measurements that would reveal if the certificate    |           |
| . | holder\'s policy, procedures, instructions, and      | No,       |
|   | information were not followed? **     **             | Explain   |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder document its process     | Yes       |
| \ | measurement results? **     **                       |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder use of process           | Yes       |
| \ | measurement results to improve its programs?         |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Does the organization that conducts the process      | Yes       |
| \ | measurements have direct access to the person with   |           |
| . | responsibility for the Flight Attendant Duties/Cabin | No,       |
|   | Procedures process? **     **                        | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
|   |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No process measurements specified.                                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the process measurements does not identify      |
| \ | (who, what, when, where, how).                                    |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Inability to identify negative findings.                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | No provisions for implementing corrective actions.                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Ineffective follow-up to determine effectiveness of corrective    |
| \ | actions.                                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resources requirements (personnel, facilities, equipment,         |
| \ | technical data).                                                  |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| v |                                                                   |
| e |                                                                   |
| : |                                                                   |
| * |                                                                   |
| * |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| a |                                                                   |
| r |                                                                   |
| e |                                                                   |
| u |                                                                   |
| s |                                                                   |
| e |                                                                   |
| d |                                                                   |
| b |                                                                   |
| y |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| c |                                                                   |
| e |                                                                   |
| r |                                                                   |
| t |                                                                   |
| i |                                                                   |
| f |                                                                   |
| i |                                                                   |
| c |                                                                   |
| a |                                                                   |
| t |                                                                   |
| e |                                                                   |
| h |                                                                   |
| o |                                                                   |
| l |                                                                   |
| d |                                                                   |
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| t |                                                                   |
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| i |                                                                   |
| d |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| i |                                                                   |
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| y |                                                                   |
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| n |                                                                   |
| d |                                                                   |
| m |                                                                   |
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| t |                                                                   |
| h |                                                                   |
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| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
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| r |                                                                   |
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| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
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| n |                                                                   |
| s |                                                                   |
| b |                                                                   |
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| t |                                                                   |
| w |                                                                   |
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| p |                                                                   |
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| s |                                                                   |
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| s |                                                                   |
| . |                                                                   |
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| q |                                                                   |
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| n |                                                                   |
| s |                                                                   |
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| n |                                                                   |
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| y |                                                                   |
| a |                                                                   |
| n |                                                                   |
| d |                                                                   |
| d |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| t |                                                                   |
| h |                                                                   |
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|   |                                                                   |
| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
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| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
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| s |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the interfaces associated with the Flight Attendant        |
| \ | Duties/Cabin Procedures process that have been identified along   |
| . | with the individual questions in section 1, Procedures, of this   |
|   | DCT.                                                              |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | interfaces that it has documented.                                |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
|   |                                                      |           |
|   | NOTE: The design job task items (JTIs) displayed     |           |
|   | with the questions in section 1, Procedures, of this |           |
|   | DCT identify potential interfaces (by element        |           |
|   | number) for this element.                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s system properly       | Yes       |
| \ | address the interfaces that are identified along     |           |
| . | with the questions in section 1, Procedures, of this | No,       |
|   | DCT? **     **                                       | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder document a method for    | Yes       |
| \ | assessing the impact of any changes to the           |           |
| . | associated interfaces within the Flight Attendant    | No,       |
|   | Duties/Cabin Procedures process? **     **           | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No interfaces specified.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | The following interfaces not identified within the Certificate    |
| \ | Holder\'s manual system:                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Interfaces listed are inaccurate.                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Specific location of interfaces not identified within the manual  |
| \ | system.                                                           |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Other                                                             |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| & |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
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| v |                                                                   |
| e |                                                                   |
| : |                                                                   |
| * |                                                                   |
| * |                                                                   |
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| s |                                                                   |
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| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| . |                                                                   |
| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the Flight |
| \ | Attendant Duties/Cabin Procedures process.                        |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the Flight      |
| \ | Attendant Duties/Cabin Procedures process.                        |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities of the person(s)           |
| \ | documented in the certificate holder\'s manual.                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder clearly identify who is  | Yes       |
| \ | responsible for the quality of the Flight Attendant  |           |
| . | Duties/Cabin Procedures process? **     **           | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder clearly identify who has | Yes       |
| \ | authority to establish and modify the policies,      |           |
| . | procedures, instructions, and information for the    | No,       |
|   | Flight Attendant Duties/Cabin Procedures process?    | Explain   |
|   | **     **                                            |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder\'s manual include the    | Yes       |
| \ | duties and responsibilities of those who manage the  |           |
| . | work required by the Flight Attendant Duties/Cabin   | No,       |
|   | Procedures process? **     **                        | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder\'s manual include        | Yes       |
| \ | instructions and information for those who manage    |           |
| . | the work required by the Flight Attendant            | No,       |
|   | Duties/Cabin Procedures process? **     **           | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(a)(1)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the responsibility for this position?       |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 6 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the authority for this position? **     **  |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 7 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having responsibility for the Flight Attendant       | No,       |
|   | Duties/Cabin Procedures process? **     **           | Explain   |
+---+------------------------------------------------------+-----------+
| 8 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having authority to establish and modify the         | No,       |
|   | certificate holder\'s policies, procedures,          | Explain   |
|   | instructions, and information for the Flight         |           |
|   | Attendant Duties/Cabin Procedures process? **     ** |           |
+---+------------------------------------------------------+-----------+
| 9 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the procedures for delegation of authority  |           |
| . | for the Flight Attendant Duties/Cabin Procedures     | No,       |
|   | process? **     **                                   | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| & |                                                                   |
|   |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Not documented.                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation unclear.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Documentation incomplete.                                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+