> [Subject]{.underline} [Date/Reference]{.underline} [From]{.underline}
>
> Report on EOS Lessons Learned May 28, 2003 P. E.
> Brandinger![](media/image1.wmf)
>
> Working Group Meeting #11 PEB.200305.029
>
> [To]{.underline} [cc]{.underline} [Location/Phone]{.underline}
>
> EOS Lessons Learned G. Morrow GSFC 16/226

Working sub-Group Members R. Day 301-286-4571 (phone)

> 301-286-1145 (fax)
>
> Paul.Brandinger@gsfc.nasa.gov (email)
>
> On 28 May 2003 the EOS Lessons Learned Working sub-Group (EOS-LLWG)
> held its eleventh meeting; a list of attendees is contained in
> Attachment 1, presentation material discussed at this meeting is
> provided as a separately attached file. The next EOS-LLWG meeting will
> be held on 25 June 2003.
>
> P. Brandinger summarized activities since the last Working Group
> meeting including;

a.  Mini-Course #6 led by Paul Westmeyer on Data Communications in
    Future System Architectures,

b.  Continued daily operation of Lessons Learned TV and updates to the
    program schedule,

c.  Acquisition of video content and planning for video capture,

d.  Library data organization and identification of information
    resources within the Project taxonomy,

e.  Updates to the Lessons Learned Web site including archive links to
    Webcasts, mini-courses and associated presentation material where
    available,

f.  Introductory presentations to Project staff meetings, and

g.  Portal development.

> G. Hodge presented a summary of Library resource support activities
> including; mapping of eJournals, catalogs, standards/handbooks, video
> content and databases to provide information within the
> Project-defined taxonomy, definition of a GSFC common metadata
> structure consistent with the EOS Project-oriented categories and
> NASA's Agency-wide system, video encoding and Webcast of Lessons
> Learned TV. The Library is ready to finalize GSFC metadata definitions
> and will develop search strategies for mapping of database results
> into the Project taxonomy.
>
> P. Brandinger discussed feedback from Project staff meeting
> orientation presentations on the EOS Pilot for lessons learned.
> Projects in Formulation tended to be receptive for new approaches to
> sharing lessons learned, Operations Projects indicated that they could
> gain near-term direct benefits from additional Project information and
> experience associated with development activities. Implementation
> Projects, due to their primary focus on working within schedule and
> cost constraints, were less supportive of changes to existing
> processes.
>
> The availability of numerous existing resources within GSFC that
> contain lessons was discussed including; problem, failure, incident
> and anomaly reports, weekly activity reports, monthly status reviews,
> independent review team reports, Top Ten lists, requests for actions,
> Project risks, award fee letters, Quarterly Executive Dialogs,
> contractor/mission final reports, after-action reviews and case
> studies. Project staff expressed interest in obtaining access to these
> documents and providing automated extraction of lessons should ease
> data entry efforts. Support from various organizations and Projects
> will be necessary to facilitate processing of this information.
>
> Don Wolford from OHR mentioned the possibility of obtaining matching
> funds for the EOS Lessons Learned awards activity dependent on results
> of a management meeting that will be held tomorrow.
>
> An updated analysis of Webcast viewership was provided indicating that
> a peak of 59 users were watching Lessons Learned TV with an average of
> approximately 12 viewers per day. Popular content included; a lessons
> learned workshop on in-house spacecraft builds, management insights
> from Jerry Madden and Marty Davis, technical presentations on various
> subjects as well as briefings from NASA-HQ representatives. A schedule
> of planned Lessons Learned Webcast through end-July was presented.
>
> Project feedback provided by one of the Lessons Learned coordinators
> was:

a.  An improved process for sharing lessons learned is definitely
    needed, and

b.  Many lessons are apparent on a daily basis, how should these be
    prioritized?

> Key activities planned for the coming month include; obtaining
> feedback OHR on matching funds for awards allocation, rollout of the
> EOS Portal in a "beta" version, initiation of a capture and lessons
> processing cycle, and expanding in-reach communications.
>
> A summary of EOS-LLWG action items is provided in Attachment 2.
>
> **Attachment 1**
>
> **EOS Lessons Learned Working Group**

####### Meeting #10

> **30 April 2003**

  ------- ------------ ---------- ---------- --------------- ------------------------------------------------------
          **Name**                **Code**   **Telephone**   **Email**

  **√**   Wolford      Don        114        301-286-9236    <Donald.L.Wolford@nasa.gov>

          Healey       Patrick    292        301-286-0884    <Patrick.A.Healey@nasa>[.gov]{.underline}

  **√**   Hodge        Gail       292        610-789-6769    <GailHodge@aol.com>

          Ormes        Janet      292        301-286-6728    <Janet.D.Ormes@nasa.gov>

  **√**   Templeton    Clay       292        301-286-1310    <ctemple@library>[.gsfc.nasa.gov]{.underline}

  **√**   Rogers       Ed         300        301-286-4467    [erogers@pop300.gsfc.nasa.gov]{.underline}

          Gallo        Al         304        301-286-3756    <Albert.M.Gallo@nasa.gov>

          Luce         Peg        400        301-286-6527    <Margaret.A.Luce@nasa.gov>

          Mortimer     Katy       400        301-286-7025    <Catherine.D.Mortimer.1@gsfc>[.nasa.gov]{.underline}

          Yancy        Terri      400        301-286-5566    <Terri.R.Yancy@nasa.gov>

          Margolies    Don        410        301-286-8984    <Donald.L.Margolies@nasa.gov>

  **√**   Brandinger   Paul       420        301-286-4571    <Paul.Brandinger@gsfc.nasa.gov>

          Chandler     Lynn       420        301-286-2806    <Lynn.Chandler-1@nasa.gov>

          Schiavone    Bill       420        301-286-4517    <William.J.Schiavone@nasa.gov>

          Ullman       Richard    423        301-614-5228    <Richard.E.Ullman@nasa.gov>

          Berry        Rick       424        301-286-9620    <Richard.P.Berry.1@gsfc>[.nasa.gov]{.underline}

          Loiacono     John       424        301-286-8562    <John.J.Loiacono@nasa.gov>

          Anselm       Bill       425        301-616-0489    <William.C.Anselm@nasa.gov>

          Miller       Ron        427        301-286-6331    <Ronald.A.Miller@nasa.gov>

  **√**   Seftas       Randy      428        301-614-5122    <George.R.Seftas@nasa.gov>

          DeVito       Dan        429        301-286-4850    <Daniel.S.DeVito@nasa.gov>

          Roman        Juan       443        301-286-4727    <Juan.A.Roman@nasa.gov>

          Butler       Madeline   500        301-286-4806    <Madeline.J.Butler@nasa.gov>

          Guy          Paul       565        301-286-8804    <Paul.D.Guy@nasa.gov>

          Durachka     Chris      585        301-286-6107    <Christopher.D.Durachka@nasa>[.gov]{.underline}

          Naus         Steve      585        301-286-5640    <Stephan.A.Naus@nasa.gov>

          Hull         Larry      588        301-286-3009    <Larry.G.Hull@nasa.gov>
  ------- ------------ ---------- ---------- --------------- ------------------------------------------------------

> [\
> ]{.underline}

######## 

######## **Attachment 2**

**EOS Lessons Learned Working Group**

**Action Item List**

######## **28 May 2003**

+---+-------------------------+----+---+-----+---+---------------+---+
| * | #########               | ## | * | #   | * | #########     | # |
| * |                         | ## | * | ### | * |               | # |
| A | ######### Title         | ## | D | ### | D | ######        | # |
| I |                         | ## | a | ##  | u | ### Reference | # |
| R |                         | #  | t |     | e |               | # |
| e |                         |    | e | ### | * |               | # |
| f |                         | ## | * | ### | * |               | # |
| * |                         | ## | * | ### |   |               | # |
| * |                         | ## |   |  As |   |               | # |
|   |                         | ## |   | sig |   |               |   |
|   |                         | #  |   | nee |   |               |   |
|   |                         | Or |   |     |   |               | # |
|   |                         | ig |   |     |   |               | # |
|   |                         | in |   |     |   |               | # |
|   |                         | at |   |     |   |               | # |
|   |                         | or |   |     |   |               | # |
|   |                         |    |   |     |   |               | # |
|   |                         |    |   |     |   |               | # |
|   |                         |    |   |     |   |               | # |
|   |                         |    |   |     |   |               | # |
|   |                         |    |   |     |   |               |   |
|   |                         |    |   |     |   |               | C |
|   |                         |    |   |     |   |               | l |
|   |                         |    |   |     |   |               | o |
|   |                         |    |   |     |   |               | s |
|   |                         |    |   |     |   |               | e |
|   |                         |    |   |     |   |               | d |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Follow-up splinter      | G  | 1 | Jay | 2 | 28-Aug-02     | 1 |
|   | meeting to address      | ro | 9 | Lie | 8 | report        | 2 |
|   | metrics                 | up | - | bow | - |               | - |
|   |                         |    | J | itz | A |               | A |
|   |                         |    | u |     | u |               | u |
|   |                         |    | l |     | g |               | g |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | Revised draft of        | T  | 1 | P   | 1 | 22-Jul-02     | 2 |
|   | EOS-LLWG charter        | er | 9 | aul | - | email         | 2 |
|   |                         | ri | - | B   | A |               | - |
|   |                         | Y  | J | ran | u |               | J |
|   |                         | an | u | din | g |               | u |
|   |                         | cy | l | ger | - |               | l |
|   |                         |    | - |     | 0 |               | - |
|   |                         |    | 0 |     | 2 |               | 0 |
|   |                         |    | 2 |     |   |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 3 | Provide schedule for    | G  | 1 | P   | 2 | 22-Jul-02     | 2 |
|   | future EOS-LLWG meeting | ro | 9 | aul | 2 | email         | 2 |
|   |                         | up | - | B   | - |               | - |
|   |                         |    | J | ran | J |               | J |
|   |                         |    | u | din | u |               | u |
|   |                         |    | l | ger | l |               | l |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 4 | Follow-up splinter      | G  | 1 | Don | 2 | Meeting held  | 2 |
|   | meeting to address      | ro | 9 | W   | 8 | 10/29         | 9 |
|   | incentives, rewards &   | up | - | olf | - |               | - |
|   | recognition             |    | J | ord | A |               | O |
|   |                         |    | u |     | u |               | c |
|   |                         |    | l |     | g |               | t |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 5 | UPN charge numbers for  | G  | 1 | P   | 2 | None          | 2 |
|   | EOS-LLWG activities     | ro | 9 | aul | 8 | available     | 8 |
|   |                         | up | - | B   | - |               | - |
|   |                         |    | J | ran | A |               | A |
|   |                         |    | u | din | u |               | u |
|   |                         |    | l | ger | g |               | g |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 6 | Compile success stories | G  | 1 | Don | 2 |               |   |
|   |                         | ro | 9 | Mar | 8 |               |   |
|   |                         | up | - | gol | - |               |   |
|   |                         |    | J | ies | A |               |   |
|   |                         |    | u |     | u |               |   |
|   |                         |    | l |     | g |               |   |
|   |                         |    | - |     | - |               |   |
|   |                         |    | 0 |     | 0 |               |   |
|   |                         |    | 2 |     | 2 |               |   |
+---+-------------------------+----+---+-----+---+---------------+---+
| 7 | Organize meeting with   | G  | 2 | P   | 2 | DOE mtg       | 2 |
|   | outside organizations   | ro | 2 | aul | 8 | 29-Aug        | 9 |
|   |                         | up | - | B   | - |               | - |
|   |                         |    | J | ran | A |               | A |
|   |                         |    | u | din | u |               | u |
|   |                         |    | l | ger | g |               | g |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 8 | Draft Pilot task list   | G  | 2 | P   | 2 | 28-Aug-02     | 2 |
|   |                         | ro | 2 | aul | 6 | report        | 1 |
|   |                         | up | - | B   | - |               | - |
|   |                         |    | J | ran | J |               | A |
|   |                         |    | u | din | u |               | u |
|   |                         |    | l | ger | l |               | g |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 9 | Draft EOS Pilot-Center  | G  | 2 | P   | 2 | 28-Aug-02     | 2 |
|   | Agreements              | ro | 2 | aul | - | report        | 1 |
|   |                         | up | - | B   | A |               | - |
|   |                         |    | J | ran | u |               | A |
|   |                         |    | u | din | g |               | u |
|   |                         |    | l | ger | - |               | g |
|   |                         |    | - |     | 0 |               | - |
|   |                         |    | 0 |     | 2 |               | 0 |
|   |                         |    | 2 |     |   |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Overall Portal          | Na | 2 | P   | 3 | 20            | 2 |
| 0 | requirements            | us | 8 | aul | 0 | 020829_IT-400 | 9 |
|   |                         |    | - | B   | - | -30-1-Portals | - |
|   |                         |    | A | ran | A |               | A |
|   |                         |    | u | din | u |               | u |
|   |                         |    | g | ger | g |               | g |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Specific Portal         | Na | 2 | P   | 6 | 20            | 3 |
| 1 | requirements            | us | 8 | aul | - | 020830_IT-400 | 0 |
|   |                         |    | - | B   | S | -30-1-Portals | - |
|   |                         |    | A | ran | e |               | A |
|   |                         |    | u | din | p |               | u |
|   |                         |    | g | ger | - |               | g |
|   |                         |    | - |     | 0 |               | - |
|   |                         |    | 0 |     | 2 |               | 0 |
|   |                         |    | 2 |     |   |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | CoP layout and channel  | Na | 2 | P   | 6 | 200           | 3 |
| 2 | content                 | us | 8 | aul | - | 20903_Library | - |
|   |                         |    | - | B   | S | -300-70-7-CoP | S |
|   |                         |    | A | ran | e |               | e |
|   |                         |    | u | din | p |               | p |
|   |                         |    | g | ger | - |               | - |
|   |                         |    | - |     | 0 |               | 0 |
|   |                         |    | 0 |     | 2 |               | 2 |
|   |                         |    | 2 |     |   |               |   |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Lessons learned         | Na | 2 | P   | 6 | 20            | 4 |
| 3 | processing requirements | us | 8 | aul | - | 020904_EOS-LL | - |
|   |                         |    | - | B   | S | _Process_Flow | S |
|   |                         |    | A | ran | e |               | e |
|   |                         |    | u | din | p |               | p |
|   |                         |    | g | ger | - |               | - |
|   |                         |    | - |     | 0 |               | 0 |
|   |                         |    | 0 |     | 2 |               | 2 |
|   |                         |    | 2 |     |   |               |   |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Content sources         | Na | 2 | P   | 6 | 20020         | 4 |
| 4 |                         | us | 8 | aul | - | 904_Library_3 | - |
|   |                         |    | - | B   | S | 00-40-Content | S |
|   |                         |    | A | ran | e |               | e |
|   |                         |    | u | din | p |               | p |
|   |                         |    | g | ger | - |               | - |
|   |                         |    | - |     | 0 |               | 0 |
|   |                         |    | 0 |     | 2 |               | 2 |
|   |                         |    | 2 |     |   |               |   |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Meeting on Code 420     | G  | 2 | P   | 3 | Meetings      | 2 |
| 5 | Library interconnection | ro | 8 | aul | 0 | held; 8/29,   | 9 |
|   |                         | up | - | B   | - | 9/5, 9/19     | - |
|   |                         |    | A | ran | A |               | A |
|   |                         |    | u | din | u |               | u |
|   |                         |    | g | ger | g |               | g |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Detailed Pilot          | G  | 2 | Don | 2 | General       | 1 |
| 6 | implementation plan --  | ro | 8 | W   | 5 | agreement at  | 9 |
|   | HR                      | up | - | olf | - | meetings      | - |
|   |                         |    | A | ord | S |               | N |
|   |                         |    | u |     | e |               | o |
|   |                         |    | g |     | p |               | v |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Detailed Pilot          | G  | 2 | Ja  | 2 | General       | 1 |
| 7 | implementation plan --  | ro | 8 | net | 5 | agreement at  | 9 |
|   | Library                 | up | - | Or  | - | meetings      | - |
|   |                         |    | A | mes | S |               | N |
|   |                         |    | u |     | e |               | o |
|   |                         |    | g |     | p |               | v |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Detailed Pilot          | G  | 2 | St  | 2 | General       | 1 |
| 8 | implementation plan --  | ro | 8 | eve | 5 | agreement at  | 9 |
|   | IT                      | up | - | N   | - | meetings      | - |
|   |                         |    | A | aus | S |               | N |
|   |                         |    | u |     | e |               | o |
|   |                         |    | g |     | p |               | v |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 1 | Detailed Pilot          | G  | 2 | L   | 2 | General       | 1 |
| 9 | implementation plan --  | ro | 8 | ynn | 5 | agreement at  | 9 |
|   | PAO                     | up | - | Ch  | - | meetings      | - |
|   |                         |    | A | and | S |               | N |
|   |                         |    | u | ler | e |               | o |
|   |                         |    | g |     | p |               | v |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | September metrics       | G  | 2 | P   | 2 | Meeting held  | 2 |
| 0 | subgroup meeting        | ro | 8 | aul | 5 | 9/20          | 0 |
|   |                         | up | - | B   | - |               | - |
|   |                         |    | A | ran | S |               | S |
|   |                         |    | u | din | e |               | e |
|   |                         |    | g | ger | p |               | p |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | Mini-course plan        | Bu | 2 | P   | 2 | 2002092       | 2 |
| 1 |                         | tl | 8 | aul | 5 | 0_Annual_plan | 0 |
|   |                         | er | - | B   | - |               | - |
|   |                         |    | A | ran | S |               | S |
|   |                         |    | u | din | e |               | e |
|   |                         |    | g | ger | p |               | p |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | Portal performance      | Na | 2 | P   | 1 | 2002          | 1 |
| 2 | tracking requirements   | us | 8 | aul | 3 | 0911_IT-400-8 | 1 |
|   |                         |    | - | B   | - | 0-Performance | - |
|   |                         |    | A | ran | S | Tracking      | S |
|   |                         |    | u | din | e |               | e |
|   |                         |    | g | ger | p |               | p |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | Identify Project case   | Br | 5 | Don | 2 |               |   |
| 3 | studies and             | an | - | Mar | 5 |               |   |
|   | storytelling/retiree    | di | S | gol | - |               |   |
|   | points of contact       | ng | e | ies | S |               |   |
|   |                         | er | p |     | e |               |   |
|   |                         |    | - |     | p |               |   |
|   |                         |    | 0 |     | - |               |   |
|   |                         |    | 2 |     | 0 |               |   |
|   |                         |    |   |     | 2 |               |   |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | Project Formulation CoP | Br | 1 | Peg | 1 |               |   |
| 4 | organization            | an | 0 | L   | 5 |               |   |
|   |                         | di | - | uce | - |               |   |
|   |                         | ng | S |     | O |               |   |
|   |                         | er | e |     | c |               |   |
|   |                         |    | p |     | t |               |   |
|   |                         |    | - |     | - |               |   |
|   |                         |    | 0 |     | 0 |               |   |
|   |                         |    | 2 |     | 2 |               |   |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | Project Implementation  | Br | 1 | Don | 1 |               |   |
| 5 | CoP organization        | an | 7 | Mar | 5 |               |   |
|   |                         | di | - | gol | - |               |   |
|   |                         | ng | S | ies | O |               |   |
|   |                         | er | e |     | c |               |   |
|   |                         |    | p |     | t |               |   |
|   |                         |    | - |     | - |               |   |
|   |                         |    | 0 |     | 0 |               |   |
|   |                         |    | 2 |     | 2 |               |   |
+---+-------------------------+----+---+-----+---+---------------+---+
| 2 | Questions for HR        | W  | 2 | P   | 2 | Email sent on | 2 |
| 6 |                         | ol | 5 | aul | 7 | 26-Sep-02     | 6 |
|   |                         | fo | - | B   | - |               | - |
|   |                         | rd | S | ran | S |               | S |
|   |                         |    | e | din | e |               | e |
|   |                         |    | p | ger | p |               | p |
|   |                         |    | - |     | - |               | - |
|   |                         |    | 0 |     | 0 |               | 0 |
|   |                         |    | 2 |     | 2 |               | 2 |
+---+-------------------------+----+---+-----+---+---------------+---+

######## **Attachment 3**

**EOS Lessons Learned Working Group**

**Action Item List**

**28 May 2003**

+---+-------------------------+----+---+----+----+--------------+---+
| * | #########               | ## | * | ## | *  | #########    | # |
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|   |                         |    |   |    |    |              | C |
|   |                         |    |   |    |    |              | l |
|   |                         |    |   |    |    |              | o |
|   |                         |    |   |    |    |              | s |
|   |                         |    |   |    |    |              | e |
|   |                         |    |   |    |    |              | d |
+---+-------------------------+----+---+----+----+--------------+---+
| 2 | Identify library        | Br | 3 | J  | 2  |              |   |
| 7 | content sources         | an | 0 | an | 0- |              |   |
|   |                         | di | - | et | No |              |   |
|   |                         | ng | O | O  | v- |              |   |
|   |                         | er | c | rm | 02 |              |   |
|   |                         |    | t | es |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 2 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 2 | Propose rewards and     | G  | 3 | D  | 2  | Drafts;      |   |
| 8 | recognition for EOS     | ro | 0 | on | 0- | 10-Oct-02;   | 5 |
|   | Pilot                   | up | - | W  | No | 10-Jan-03;   | - |
|   |                         |    | O | ol | v- | 29-Jan       | F |
|   |                         |    | c | fo | 02 |              | e |
|   |                         |    | t | rd |    |              | b |
|   |                         |    | - |    |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 2 |    |    |              | 3 |
+---+-------------------------+----+---+----+----+--------------+---+
| 2 | Organize focus groups   | G  | 3 | Pa | 8- | Meetings     | 2 |
| 9 |                         | ro | 0 | ul | No | held on      | 5 |
|   |                         | up | - | Br | v- | 21/25        | - |
|   |                         |    | O | an | 02 | November     | N |
|   |                         |    | c | di |    |              | o |
|   |                         |    | t | ng |    |              | v |
|   |                         |    | - | er |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 2 |    |    |              | 2 |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Distribute survey to    | G  | 3 | Pa | 1  | Email        | 2 |
| 0 | EOS Project staff       | ro | 0 | ul | 5- | distribution | 6 |
|   |                         | up | - | Br | No | on 26        | - |
|   |                         |    | O | an | v- | November     | N |
|   |                         |    | c | di | 02 |              | o |
|   |                         |    | t | ng |    |              | v |
|   |                         |    | - | er |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 2 |    |    |              | 2 |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Identify Project        | G  | 3 | Pa | 1  | Draft list   |   |
| 1 | lessons learned         | ro | 0 | ul | 5- | developed    | 1 |
|   | coordinators            | up | - | Br | No |              | 7 |
|   |                         |    | O | an | v- |              | - |
|   |                         |    | c | di | 02 |              | D |
|   |                         |    | t | ng |    |              | e |
|   |                         |    | - | er |    |              | c |
|   |                         |    | 0 |    |    |              | - |
|   |                         |    | 2 |    |    |              | 0 |
|   |                         |    |   |    |    |              | 2 |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Identify News and Daily | Br | 3 | Ly | 1  | Email dated  | 1 |
| 2 | Image content sources   | an | 0 | nn | 5- | 13 Nov       | 3 |
|   |                         | di | - | Ch | No |              | - |
|   |                         | ng | O | an | v- |              | N |
|   |                         | er | c | dl | 02 |              | o |
|   |                         |    | t | er |    |              | v |
|   |                         |    | - |    |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 2 |    |    |              | 2 |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Identify Project        | G  | 3 | Pa | 1  | Draft list   |   |
| 3 | content sources         | ro | 0 | ul | 5- | developed    | 1 |
|   |                         | up | - | Br | No |              | 5 |
|   |                         |    | O | an | v- |              | - |
|   |                         |    | c | di | 02 |              | N |
|   |                         |    | t | ng |    |              | o |
|   |                         |    | - | er |    |              | v |
|   |                         |    | 0 |    |    |              | - |
|   |                         |    | 2 |    |    |              | 0 |
|   |                         |    |   |    |    |              | 2 |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Implement beta version  | Br | 3 | S  | 1  |  Planned for |   |
| 4 | of Portal               | an | 0 | te | 5- | 5-Mar-03     |   |
|   |                         | di | - | ve | No |              |   |
|   |                         | ng | O | Na | v- |              |   |
|   |                         | er | c | us | 02 |              |   |
|   |                         |    | t |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 2 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Initiate in-reach       | Br | 3 | Ly | 3  |              |   |
| 5 | communications          | an | 0 | nn | 0- |              |   |
|   | activities              | di | - | Ch | No |              |   |
|   |                         | ng | O | an | v- |              |   |
|   |                         | er | c | dl | 02 |              |   |
|   |                         |    | t | er |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 2 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Initiate recurring      | Br | 3 | G  | 1  |              |   |
| 6 | process activities      | an | 0 | ro | 8- |              |   |
|   |                         | di | - | up | De |              |   |
|   |                         | ng | N |    | c- |              |   |
|   |                         | er | o |    | 02 |              |   |
|   |                         |    | v |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 2 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Preparation of LLIS     | Br | 3 | S  | 3  |              |   |
| 6 | mirror                  | an | 0 | te | 1- |              |   |
|   |                         | di | - | ve | De |              |   |
|   |                         | ng | N | Na | c- |              |   |
|   |                         | er | o | us | 02 |              |   |
|   |                         |    | v |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 2 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Lessons learned TV plan | G  | 3 | Pa | 2  | 27-J         | 2 |
| 7 |                         | ro | 0 | ul | 9- | an-18-Apr-03 | 4 |
|   |                         | up | - | Br | Ja | schedule     | - |
|   |                         |    | D | an | n- |              | J |
|   |                         |    | e | di | 03 |              | a |
|   |                         |    | c | ng |    |              | n |
|   |                         |    | - | er |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 2 |    |    |              | 3 |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Kick-off with Project   | G  | 1 | Pa | 2  | Meeting held | 2 |
| 8 | lessons learned         | ro | 5 | ul | 9- |              | 2 |
|   | coordinators            | up | - | Br | Ja |              | - |
|   |                         |    | N | an | n- |              | J |
|   |                         |    | o | di | 03 |              | a |
|   |                         |    | v | ng |    |              | n |
|   |                         |    | - | er |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 2 |    |    |              | 3 |
+---+-------------------------+----+---+----+----+--------------+---+
| 3 | Lessons learned TV      | Br | 1 | P  | 2  | EOS-LLTV     | 2 |
| 9 | operation               | an | 7 | at | 7- | operation    | 7 |
|   |                         | di | - | ri | Ja | commenced    | - |
|   |                         | ng | J | ck | n- |              | J |
|   |                         | er | a | He | 03 |              | a |
|   |                         |    | n | al |    |              | n |
|   |                         |    | - | ey |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 3 |    |    |              | 3 |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | EOS-LL Home page        | Br | 2 | Je | 2  | Web site     | 2 |
| 0 |                         | an | 1 | nn | 1- | operational  | 4 |
|   |                         | di | - | if | Ja |              | - |
|   |                         | ng | J | er | n- |              | J |
|   |                         | er | a | B  | 03 |              | a |
|   |                         |    | n | ri |    |              | n |
|   |                         |    | - | ll |    |              | - |
|   |                         |    | 0 |    |    |              | 0 |
|   |                         |    | 3 |    |    |              | 3 |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Code 400 concurrence on | W  | 1 | Pa | 5- |  Meeting     | 5 |
| 1 | reward plan             | ol | 7 | ul | Fe | held         | - |
|   |                         | fo | - | Br | b- |              | F |
|   |                         | rd | J | an | 03 |              | e |
|   |                         |    | a | di |    |              | b |
|   |                         |    | n | ng |    |              | - |
|   |                         |    | - | er |    |              | 0 |
|   |                         |    | 0 |    |    |              | 3 |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Lessons learned TV plan | Br | 3 | J  | 2- | 27-J         | 2 |
| 2 |                         | an | - | an | Fe | an-18-Apr-03 | 8 |
|   |                         | di | J | et | b- | schedule     | - |
|   |                         | ng | a | O  | 03 |              | J |
|   |                         | er | n | rm |    |              | a |
|   |                         |    | - | es |    |              | n |
|   |                         |    | 0 |    |    |              | - |
|   |                         |    | 3 |    |    |              | 0 |
|   |                         |    |   |    |    |              | 3 |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | OHR Feedback on         | Pa | 5 | D  | 1  |              |   |
| 3 | matching funds for      | qu | - | on | 4- |              |   |
|   | awards allocation       | in | F | W  | Ma |              |   |
|   |                         |    | e | ol | r- |              |   |
|   |                         |    | b | fo | 03 |              |   |
|   |                         |    | - | rd |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Content links for       | Na | 2 | Pa | 3- | List         | 4 |
| 4 | Portal                  | us | 6 | ul | Ma | provided     | - |
|   |                         |    | - | Br | r- |              | M |
|   |                         |    | F | an | 03 |              | a |
|   |                         |    | e | di |    |              | r |
|   |                         |    | b | ng |    |              | - |
|   |                         |    | - | er |    |              | 0 |
|   |                         |    | 0 |    |    |              | 3 |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Project suggestions to  | G  | 2 | E  | 9- |              |   |
| 5 | improve the capture of  | ro | 6 | OS | Ap |              |   |
|   | lessons                 | up | - | Pr | r- |              |   |
|   |                         |    | M | oj | 03 |              |   |
|   |                         |    | a | ec |    |              |   |
|   |                         |    | r | ts |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Portal access to all    | Br | 2 | S  | 9- |              |   |
| 6 | EOS Project libraries   | an | 6 | te | Ap |              |   |
|   |                         | di | - | ve | r- |              |   |
|   |                         | ng | M | Na | 03 |              |   |
|   |                         | er | a | us |    |              |   |
|   |                         |    | r |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Incorporation of EOS    | Br | 2 | S  | 2- |              |   |
| 7 | staff into myExperts    | an | 6 | te | Ap |              |   |
|   |                         | di | - | ve | r- |              |   |
|   |                         | ng | M | Na | 03 |              |   |
|   |                         | er | a | us |    |              |   |
|   |                         |    | r |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Add chat capability to  | Br | 2 | S  | 2- |              |   |
| 8 | Portal                  | an | 6 | te | Ap |              |   |
|   |                         | di | - | ve | r- |              |   |
|   |                         | ng | M | Na | 03 |              |   |
|   |                         | er | a | us |    |              |   |
|   |                         |    | r |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 4 | Provide survey feature  | Br | 2 | S  | 9- |              |   |
| 9 | as part of Portal       | an | 6 | te | Ap |              |   |
|   |                         | di | - | ve | r- |              |   |
|   |                         | ng | M | Na | 03 |              |   |
|   |                         | er | a | us |    |              |   |
|   |                         |    | r |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 5 | Support design/layout   | Br | 2 | J  | 2- |              |   |
| 0 | of Portal content       | an | 6 | im | Ap |              |   |
|   | channels                | di | - | He | r- |              |   |
|   |                         | ng | M | ad | 03 |              |   |
|   |                         | er | a |    |    |              |   |
|   |                         |    | r |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+
| 5 | Develop and deploy EOS  | Br | 2 | J  | 9- |              |   |
| 1 | data entry for Project  | an | 6 | im | Ap |              |   |
|   | information channel     | di | - | He | r- |              |   |
|   |                         | ng | M | ad | 03 |              |   |
|   |                         | er | a |    |    |              |   |
|   |                         |    | r |    |    |              |   |
|   |                         |    | - |    |    |              |   |
|   |                         |    | 0 |    |    |              |   |
|   |                         |    | 3 |    |    |              |   |
+---+-------------------------+----+---+----+----+--------------+---+

######## **Attachment 3**

**EOS Lessons Learned Working Group**

**Action Item List**

**28 May2003**

  ------- -------------------------- ---------------- ----------- -------------- ----------- --------------- ------------
  **AI    **Title**                  **Originator**   **Date**    **Assignee**   **Due**     **Reference**   **Closed**
  Ref**                                                                                                      

  52      Develop and deploy layout  Brandinger       26-Mar-03   Naus/Head      30-Apr-03                   
          and data aggregation for                                                                           
          Project taxonomy                                                                                   

  53      Provide continuity for     Brandinger       26-Mar-03   Steve Naus     9-Apr-03                    
          search results                                                                                     
          categorization tool                                                                                

  54      Improved lessons entry and Brandinger       30-Apr-03   Steve Naus     5-May-03                    
          search capability                                                                                  

  55      Staffing profile for email Brandinger       30-Apr-03   Steve Naus     1-Jun-03                    
          push of content                                                                                    

  56      Integration of GSFC        Brandinger       30-Apr-03   Steve Naus     1-Aug-03                    
          systems into search; SOAR,                                                                         
          FARS, HSTARs, etc.                                                                                 

  57      Identification of Top Ten  Group            30-Apr-03   Brandinger     28-May-03                   
          lists appropriate for                                                                              
          indexing                                                                                           

  58      Identification of risks    Group            30-Apr-03   Projects       28-May-03                   
          and action items that have                                                                         
          been closed                                                                                        
  ------- -------------------------- ---------------- ----------- -------------- ----------- --------------- ------------