Event ID: 962262

Event Started: 4/15/2008 11:44:22 AM ET

Barbara Davis speaks: Welcome to Direct Loan Processing for intermediate
users. What do I mean by "intermediate?" I mean that you are already
processing Direct Loans. We are providing three handouts today - the
presentation, Locating Direct Loan Information and the Direct Loan Tools
of the Trade. The Tools handout has information about reports, how to
access them, and how to set up your School Account Statement (SAS).
We\'ll be referring to those during this presentation.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Okay, let\'s jump in. Let\'s talk about what we\'ll cover. We\'ll look
at what is new for the year and some reminders. We\'ll discuss master
promissory notes. Then we\'ll jump into the Common Origination and
Disbursement System (COD) to look at some issue resolutions, and then
access Direct Loan Services. We\'ll spend time looking at cash and
reconciliation. We\'ll touch on Direct Loan Tools, which is a stand
alone software. We\'ll briefly touch on Direct Loan resources that are
available to you.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

New for 08-09. This is a reminder of something that we communicated to
you in a Direct Loan bulletin. We\'re having a processing option change
to require master promissory notes before disbursements are accepted.
This change went into effect March 16, 2008. All schools are required to
have an anticipated promissory note on the system before a disbursement
will be accepted. All schools need to meet this requirement.

What you may not have thought of is that this affects all award years.
If you are still processing 07-08 loans, it also impacts them - any
loans that you are originating. You need a note on file before a
disbursement will be accepted. An origination record can come in first
and be on file or a promissory note could be completed before the
origination record is done. Disbursements will not be accepted until
there\'s an accepted origination record and linked promissory note.

How does this affect your processing? Not at all. You can still drawdown
cash as long as you have a signed promissory note. The disbursements
will reject and you will receive reject edit code 81 until you have an
accepted and linked pnote in COD. A possibility is that you could have
more unsubstantiated cash. When we reject the disbursements, it will
appear that you have more unsubstantiated cash. You can change your
process to not originate or disburse until you have proof of an accepted
promissory note; that could be a way for you to reduce the number of
your reject 81s.

You can use the electronic master promissory note; it makes completion
quite a bit easier. It reduces borrower errors and gets processed
quickly.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Next on the list is more rigorous editing on PLUS Loan. There are a
bunch of edits there. We discussed them in length in an announcement
that was provided for you on March 4, 2008. To differentiate the parent
borrower's loan from the student borrower's PLUS loan, the parent
borrower and the student borrower's records look different. They have
different names and birth dates. For a grad PLUS Loan the student and
borrower should be the same. If you send out a grad PLUS Loan, but the
borrower and student are different, we will send you back an edit. You
will need to look at that and get it fixed.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Dependency status code tag will be required on all origination records.
You will need to indicate and populate that field indicating whether the
student's loan is additional unsubsidized loan or not. In the past you
needed to tell us if it was additional unsub. This time you will need to
send in the true or false. We detailed that in an announcement on March
4, 2008.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Also new is the PLUS Loan promissory note. You need to be using that
now. If you are still using paper, make sure you are using the current
version. We published Plain Language Disclosures (PLDs), and those are
available for you. There will be a new sub and unsub master promissory
note out in early summer. We have some new materials and resources.
There\'s a new video hot off the press, a new exit counseling video. For
those of you who are signed up for Direct Loan, those should be in the
mail. You should be getting those shortly. The new Direct Loan School
Guide is updated. We have the first and second chapters posted online up
and available for you. It should be available in its entirety in late
spring.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Origination fee reduction. This one tripped a whole bunch of people up
last year. We have an ongoing origination fee reduction. It reduced the
fee from 3% to 2.5%. For 07-08 loans the fee is 2.5%. This year it\'s
down to 2.0%. That\'s for sub or unsub loans. If you send in an
origination record with anticipated or actual disbursements after July
1, it should have a fee of 2% or it will reject. If you send it and the
anticipated date is before July 1, then you need to have 2.5% fee. We
explained that in Direct Loan bulletin 08-05.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s jump into the meat here. Just a reminder, the Direct Loan cycle
is four-step process. You need a promissory note, origination record,
disbursements and you need to reconcile that. This takes place every
year for each student. You may or may not need a new promissory note. If
the student is a continuing student and there\'s one on file, you need
to originate a new loan. Send in the disbursements and account for that
money by reporting them to us and reconciling the cash. It\'s a
four-step process. It does need to be performed each year. We will
assume that you are all intermediate users and that you are using your
school software. You should check your software provider to see if you
can import web responses. You will want to check with them for that
information.

US DoED's eMPN website. This is the department\'s electronic master
promissory note website. It can be completed electronically on our site
or completed via paper. We\'ll talk about some of the advantages of
doing it electronically, how to set up access for your school, and how
to view the master promissory notes. You will notice at the bottom here
this is where you would log in as a school user. Here is where your
students or parents would log in to actually complete their promissory
notes.

We\'ll hit the log-in part here. We\'ll first talk about some
advantages. The master promissory note website is available 24 hours a
day, 7 days a week. The students that like to do their best work at 2:00
or 3:00 a.m. can access it at that time and have a great time filling it
out, if they need to. Another advantage, it will not get lost. The dogs
will not eat it. Hopefully, your dog wouldn\'t be eating them anyway.
It\'s less paper. It saves postage for you and the students. There\'s no
mailing involved. Because there are built in edits, they\'re less prone
to error. The corrections are made while the borrower is completing the
promissory note. Because of the edits, it\'s faster linking with the
award information that your school is submitting. The completion of the
promissory note is convenient and confidential; it\'s easily retrieved
by you or the borrower. And as a final reminder, if you are a school
that processes electronically and a borrower comes into your office and
says "I really really really want a paper note," you do need to make
that available to those that request it.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

If you don\'t already have access to the electronic master promissory
note, here\'s some information about what you need to do to get that
available to you. You just need to submit a request, you see the address
there. You can also access this information by choosing Today\'s Update
in the black bar at the bottom of the COD log in screen. This same
information is available for you there.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Once you do have access as a school user, the options are easy as there
are only a couple of options to set up, as well as a couple other things
that you can do. You can change your password and search for the
promissory notes. You can first choose whether you are an electronic
note promissory note participant. The next option is LOR, that\'s Loan
origination record. You will want to make a decision on your campus. If
you check yes that means that your borrowers cannot complete a
promissory note until you have submitted an origination record. The next
section is where you can type in a message that you want to be sent to
each of your borrowers. That message that you have for the borrowers
would be sent to them. Under school name, if your school name is
different than what you want, make those changes and click update. All
of your profiles would be set as you wanted them to be.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

We\'ve talked about setting up your options. Now let\'s see about the
eMPN search. The school can search for already completed pnotes or by
date range if you want to see all borrowers associated with your school
that have completed their promissory notes. Perhaps you have problem
getting it to link. You input a Social Security Account Number (SSAN)
and choose view. In this next instance, we did a date range search. This
is the date range search that I chose. Many times throughout our
presentation you will see a large area that is blocked off. Normally you
would see a student, or borrower name, the Social Security number and
the date of birth, but in this instance we blocked this information to
protect the student's privacy. On this screen shot, you can see the year
that the promissory note was completed, the date that it was completed,
and whether it\'s a PLUS Loan or a Stafford Loan. If you want to view
this promissory note, you would go ahead and click View. It would bring
up a PDF version for you to review and compare to your school records.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Margaret Day speaks: Let\'s look at our agenda now. We\'ve talked about
what is new in Direct Loans. Barbara also talked to you about the master
promissory note. Now let's move on to the Common Origination and
Disbursement system, with special emphasis on issue resolution, Direct
Loan Services, cash and reconciliation. When you log into the Common
Origination and Disbursement system, the first thing you see is the COD
News. It\'s the latest and greatest information on each of our programs
that are supported by COD. As you can see, here we have the Direct Loan
bulletin; we have a Pell Grant bulletin. We have information about the
system itself so you are kept up to date; we have Teach Grant
information that is included in the COD. We have ACG and National Smart,
and steps for participation in Direct Loans. The folks are asking, "How
do I get into Direct Loans?", or "Help me to understand the workings of
Direct Loans." So it's an important element to know where that
information is. I want to show you another link here. On the bottom tool
bar there\'s Today\'s Update. Not only does it include some of the
things in the COD news, it is an important library of information
regarding Common Origination and Disbursements. If you have questions
about the programs or about the system itself, that information is
archived here in Today\'s Updates.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Now to the top of the screen, where we'll look at the blue menu bar. We
will show you the seven menus here. We\'ll only talk about four today.
We\'ll talk about the Person menu. It\'s one of the easiest ways to
access the COD system and talks about the individual student. We have
the School menu that gives you information on your balances at your
school and it provides contact information for other schools. We\'ll
talk about the Batch menu, which tells you about the batches, whether
they\'ve been received or rejected. You can use the Batch menu without
logging in, by the way. Services is last menu item. Those are reports
that are available through COD.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s look at the Person menu to get started. What we will talk about
today is the fact that you can do promissory note searches here on the
person menu. You can search for paper or electronic pnotes, or you can
search for linked or unlinked pnotes. A linked is one where the
origination data is sent in and it\'s linked to the pnote itself.
Unlinked is the pnote out there by itself without any data hooked into
it. We\'ll talk about credit checks. With the person's permission, you
can do credit check searches and perform credit checks for this person.
We\'ll show you how to drill down and do some research into the Direct
Loan origination data.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s look at the promissory note search. We got here by hitting
Person, and then Pnote Search right here. On the left, this column is
like an index or a table; it helps you to navigate through the COD.
There are four ways to search. One is using a SS number. Another is with
a MPN ID. The third is using the student\'s last name and first name. If
you use this particular search it will bring you only the linked
promissory notes. The fourth is by using the first two characters of the
first name and the student\'s date of birth. That will bring you only
the unlinked pnotes.

The easiest way is by entering the student\'s SS number. We\'re going to
say that we entered a SS number. This next screen will show you what
would come up. In the blue bar is the privacy act information on this
student. That\'s the student\'s name and SS number. Then we have the MPN
ID. It shows the date that the MPN was received and expired. This MPN
lives for ten years because it has origination data and disbursement
associated with it. Those accepted disbursements are the key that make
this pnote live for ten years. For the fun of it, let\'s look at a pnote
that has nothing associated with it, just so you will know what they
look like. Here\'s the privacy information act blocked here. Here\'s the
ID right there. Notice that the letter character is M which means that
it\'s a Stafford Loan. If the letter character is N, it means that it\'s
a PLUS Loan, either graduate or parent PLUS Loan. We can\'t be sure
because the SS number on here is always the student\'s SS number. If you
see that the borrower\'s SS and the MPN SS number are the same, you know
that it\'s really the student\'s grad loan. Look to the right and you
see that the MPN is pending and unlinked, with no disbursement data
associated with this promissory note.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Now let\'s look at the credit check. With the credit check search, we
went to Person and from there to Credit Check Search. You can see for
this parent\'s credit search, the origination was requested on July 12
and declined on the same date. As a school, you can see the decision and
the decision date. Your school needs to have a written policy in place
on how to handle declined credit checks. Will you allow time to appeal?
Or suggest that the borrower obtain an endorser? You need to have a
written policy on how these credit checks will be managed.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Now let\'s look at the specific origination and disbursement data. How
do we get here? We filled in this Person Search, we went to Person, did
a Person Search and went down to Direct Loan. Once you\'ve gone to
Direct Loan, you select the Award Year. Please know that all of the
award years are not listed, just the ones in which the student had
Direct Loans. If you have several award years here and one is skipped,
remember this is the list of only the award years in which the student
had a Direct Loan. The word All is also an option. We chose to look at
all of this student's Direct Loans.

Here are the loans for 07-08 and for 06-07. Let\'s look at 06-07. If
it\'s a sub loan, it has an S. If it\'s unsub, it\'s a U. If it\'s a P,
it\'s a PLUS Loan. The G code for your school is the next few
characters; the last three are the sequence number for this award. Also
on this screen is the award amount approved and the award amount
disbursed, and, of course, the loan type. Each of these loan IDs is a
hyperlink. If you click on the hyperlink, you will see more detail about
the loan. Let\'s say we clicked on this unsub loan, it would take us to
the next screen.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

On this screen you can see the key information regarding this award. You
can see the start and end dates. You can see the transaction number upon
which this award was paid. Here\'s the booked date, a very important
date associated with this Direct Loan. Here are the academic start and
ending dates. If we want to know more information around this award, all
of the disbursement information, we can go up here in the upper left and
click on Disbursements. You then see a screen like this one. Notice,
please, at the top that we\'ve now moved into the Award menu from the
Person menu. It\'s a transparent move.

I want to take a second to show you what is just under this menu
toolbar. This list of screen links is called bread crumbing. These are
the screens that we were just viewing, listed in order. As you are
working, sometimes you need to go back and do a comparison. You can use
this to click back on a prior screen that you were viewing, like Hansel
and Gretel following breadcrumbs. It's easy to do comparisons using
bread crumbing.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s look at this award, \$5,500. The net amount over here is \$5418.
Down here are the listed the disbursements, number one (1) and number
two (2). These numbers are hyperlinks. Here are the disbursement date
for number two, the gross amount, and the net amount. Let\'s say we
wanted more detail around this disbursement. We drill down into the
disbursement to see even more. To do that, click on hyperlink number 2.
It takes you to this next screen. Here\'s detailed information regarding
this particular disbursement which duplicates a lot of the information
from the prior screen and gives you additional information. One of the
pieces is this sequence number. If this number is greater than one,
there\'s a history of events within this sequence. If we want to see, we
go up here to our navigation column and click on the word History to see
even more about this particular disbursement. By the way, for those of
you that are sharp-eyed, you can see this is not the same disbursement.
We wanted an example for you to see what a disbursement history sequence
would look like.

What happened in this sequence? The award was originally disbursed on
July 12, 2008, for \$4,249 with a net amount of \$4207. It was booked;
that is, all of the pieces of information, everything, was in place. The
final amount was set on July 12, 2007. Then the administrator wanted to
zero out this particular loan. Maybe the student changed his mind. Or
maybe he got some sort of scholarship that was late flowing, and decided
not to take the loan. The FAA thinks that he is zeroing out this loan,
so on the 18 of July he went in and reduced the loan. The note booked
again on July 18 with this different amount. You can see the actions
that were taken by the administrator. Only the actions that were taken
are shown here, not the results of the actions, that is, the balance.
Later on the administrator said "Uh-oh, I have a \$21 positive balance
remaining on this loan. I didn\'t want that." The third action taken was
to remove that last \$21, right here. The booked date stayed the same.
The booked date is the last date that the action resulting in final
amount was taken. Isn\'t it interesting how you can drill down to the
very detailed events that occurred? This is good to detective work. You
can figure out what went wrong when working with a disbursement.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Now let\'s look at working with batches.

We\'ll do that with Barbara Davis.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Barbara Davis speaks: Let\'s go to a different menu within the COD
website, the Batch menu. There are several actions that you can perform
there. You can do batch searches to help you resolve edit code rejects.
We\'ll see how you can do that by date range and by a particular
student\'s SS number. We\'ll also take a look at the action queue to
release multiple disbursements.

Let\'s take a gander here. We\'ll go back to the COD website. We\'ve
clicked on the Batch menu on that blue bar at the top. You will notice
there are many, many choices that you can do. We\'re just going to focus
on these two. The other one is do a grant data request. Those are the
three options to perform searches. Notice on the COD website when you
have different choices on the same page they\'re separated by gray
boxes. The first is the date range search. When searching for batches
using a date range you can perform a 60-day search. The second box here,
you would enter a particular document ID. You have to type the entire
ID, exactly and correctly; not too many choose to search that way. In
this last section down here you enter the SS number. Choose the dates
that you want, and click search. You could look for a specific student.
Those are the three types of searching that could be done.

We\'ll go ahead and enter a date range search. On the next screen you
can see it from 7-1-07 to 7-20-07. It\'s a 20-day search. We\'ll look
closer at the bottom six records. You will notice that each of the batch
IDs is a blue hyperlink. We could drill down and get more information
about that particular batch. Notice they\'re arranged by calendar year
and this batch was sent in July 18. It has a time stamp - 3:49. It will
have the source of the batch, which is the school in most cases. Some of
you may use a servicer. Also notice down here the ones that have a 0000
and a 1. Those are ones that were generated from the COD system. The
next column lists the types of records within the particular batch. The
first one is Direct Loan. You have a Pell Grant batch down here. It only
has Pell Grant records in it. The red box says common. It\'s a common
record in this case because it has multiple types of award data. It
could contain Pell Grant and Direct Loans, ACG, National Smart, all
sorts. It has multiple types in it.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

The next column tells us the document type. PN is promissory note
acknowledgement. The bottom one is for credit override. The next column
tells us when COD received the batch. The column next to that says when
they processed the batch and sent the response to you, then put it in
your mail box for you to pick up. If this column is blank, it means that
the batch has not been processed yet. All batches should process within
24 hours. If has not, then we encourage you to call COD customer service
to help you search - to look for processing issues with that particular
batch.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

The next column, Accepted, tells you whether that batch was accepted or
rejected. The next column, the red box tells you how many students are
in the batch. Of that 529 here, all but one were accepted. This one in
the rejected column means that one of the students in the batch was
rejected. By "rejecting a student" I mean there was something about the
identifier information (name, SS number) that did not match the CPS
record, or what was on the ISIR, to identify this person as an eligible
student. That person rejected. The final column tells you how many
warnings are associated with the documents in that batch. What is
missing here in this column is whether there are rejected records
associated with the disbursements in here. You can\'t assume if you see
a zero here that there are no rejected records. There may be a lot. The
only way to find that out is to click on the blue hyperlink here to get
more detailed information.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s do that now. Once you click on that blue hyperlink, you will see
a summary of data at the very top that tells you what is in this batch.
The very top section tells you we had 529 students with 568 awards,
\$1,598,833. Total number of disbursement is 510, for a little over a
million dollars. In the statistics, you will see more numbers. Further
down you will notice the number of disbursements that were accepted and
how many were rejected - 32 rejected for almost \$90,000. Those you will
want to get fixed. Those are the ones to focus on within that particular
document. Something we put into our web software a couple of years ago
was the fact that you could also sort by program. Let\'s go ahead and
click on that. If we clicked on the drop down box, here we could see the
award types in this document. Let\'s say I wanted to see the dollar
volume associated with the subsidized loans. You would be querying just
this top area with a dollar amounts accepted and rejected for my batch.
I can see those dollar amounts.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s continue scrolling down. See the next area to do a query on.
That\'s the bottom part. It lists the students in that particular
document. You will notice that I can do a couple of types of queries
that will impact this bottom area. I could query by SSN and type it in.
Click Apply Filter. I only see that one down here rather than the other
500 records. Or maybe I want to click on the Status, click Rejects,
click the Award Type, click Subsidized, and click Apply Filter. Instead
of seeing ACG and other award types, I would see my subsidized loan
records that have rejects associated with them. Pretty cool, huh? Now
we\'ve covered up some data here. Normally you would see student names
and SS numbers. We have the award year associated with the loan, the
award type, and then in the award number column you will see the number
associated with that award. You will see the disbursement associated
with that award. We have one student with disbursements, numbers one and
two, and the student here they submitted first, second and third. If you
click on rejected, then you will be taken to the reason why that record
rejected. Let\'s click on that right now. You will see that you are
taken to a list of all of the rejects associated with the document that
was in this particular batch. We\'ve got a couple of errors associated
with number one. We have reject number 77 here, incorrect disbursement
rebate amount. We have a warning down here saying that we don\'t have a
disbursement statement. If you clicked on the record number, you would
look at the record that you sent to us. If you click on View Response,
you can see what you sent to COD and the response that we sent back to
you. That\'s what we want to choose right now. You will notice that if
we click on View Response that it\'s divided up, just like the common
record is divided up, by blocks of data. You have your school and
document data up here, then you have the student information with a
response indicator with that particular student. This particular student
was accepted. The award was accepted. In the disbursement block, we see
the response indicator was rejected, or R. The fee amount and interest
rebate were incorrect based on that data. If I wanted to make a
correction, all I have to do is include View Disbursement data. It takes
me to a screen to make those changes online. I could do those changes if
my school's software can update my school records and if I have my
options set to send a response based on web activity. Otherwise, make a
note and go into your school software to send that correction with the
next submission that you send in.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

We\'ve looked at a batch search by date range. Let\'s go ahead and now
perform a SSN search to look at a particular student. I have typed in a
name. I have a choice to look at all award year data submitted for this
student. Or I can look at one year. Now, let\'s say everything I did for
this student in 06-07 went through smoothly. But then once I started
submitting records for 07-08, everything started to reject. I would
choose All to compare everything, to look for a change. Maybe I made a
mistake. Otherwise you could choose this particular award year. Click on
submit. Then what you see on the next screen is a history of all of
awards and disbursements.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

We did an SSN search for history for this student. We found all of the
documents listed for which this particular student had records that were
submitted. Then the next column we see the records, both Direct Loan and
Pell Grant. Also we have the Document Type, Response, and Promissory
Note Acknowledgement. This is a booking acknowledgement here. An
acknowledgement is when COD receives it and responds to it. Entity is
the COD entity ID of the sender of the data. The same institution was
sending data for this particular student. We\'ve covered up the name
again, and the SSN. And for the student, the student was accepted every
time. We have the award type. Let\'s look at the Direct Loan unsub that
is rejected. We\'ll click on that. This student had a record that
rejected because we had the wrong origination fee for this award year.
It tells us what was wrong. We had 2.5%. This is our reject that we want
to look at. We\'ll click on View Response, so we can see what was
rejected. And we\'ll notice our blocks of data again. Here is the award
information. You can see that R, our response indicater. Uh-oh, what is
the date? 6-1-07. What should the fee have been at that point? 3% with a
disbursement date of 6-1-07. We have an origination and disbursement
that rejected because the date was before July 1, 2007. It should have
been 3%. If we move that scenario forward a year so that the date is
6-1-08, this 2.5% would be correct. If we had put 2.0% and it was
6-1-08, it would reject again. This school will go back and make a
correction. They sent in an anticipated disbursement of 7-1-07. Once
they did that, the loan fee and interest rebate were correct and it was
accepted and booked.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

You can do a date range search that is not limited to 60 days. Let\'s
say that I wanted to choose an award year. I wanted to do a date range
search. I would enter that in. I want to check to see if I have
processed all of my summer loans? I am going to do a date range search
here. This was for last year, to double check and make sure I got the
summer loans processed. I've got my status at pending. I notice a whole
bunch of PLUS loans that I have not disbursed yet. Again, I have covered
up the name and SSN here. If I wanted to process these, all I would have
to do is select this box right here. Scroll down to the bottom of my
screen, and then I could select process selected disbursements. I could
choose to Select All. If I did that, I would be sending in all of the
disbursements on this screen; it wouldn\'t have been a good choice. I
have a whole bunch set to zero, they would reject. In this case, I would
not want to choose Select All, but maybe I'll select these bottom five.
Perhaps all of these PLUS Loan should have been disbursed. I can mark
these from the action queue and I will have submitted an online batch.
One thing that is key here is my total disbursement amount here, which
is a little over \$108,000, is for all of the disbursements represented
on this page. I need to process any disbursements on that page. They
will go into the batches.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

This is a great way for you to double check. One of the ways is for
reconciliation purposes. Perhaps you are trying to close out 06 - 07 and
maybe want to make sure there are no pending disbursements so you can
close out for that year. Go ahead and do a date range search. I did a
year, and I could have gone back to 05 if I wanted to. You can be as
broad as you want. Notice here, oh, my goodness, I have one that I have
not zeroed out; again it is a PLUS loan. I want to see that and I can
select that here. It is a great tool to make sure that you cleaned up
all of your own processing for an award here before you close out the
award year.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Okay, Margaret, take it away for the next session which is the Services
menu.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Margaret Day speaks: Remember on the blue tool bar across the top where
there were so many menus? Now we will click the Services menu and there
you have two options. You can look at COD reports or the Direct Loan
servicing report. Let's choose COD reports by going to this hyperlink in
the center of the page. This takes you to a separate browser so it does
take a second or two. When you do, you will come to this COD report.
This one is called the Direct Loan news box and is a list of all the
different reports available to you in Direct Loans from COD.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Over here on the left you see you have a choice between looking at
Direct Loans or Pell Grants reports. The number before the word Pell or
Direct Loan is your Entity ID, an identifier for your school. You don\'t
have to look for your identifier, just look at the letters. What we are
looking at here is Direct Loan and there are all kinds of reports here.
There is a duplicate student borrower report, a funded disbursement list
report, an inactive loans report, MPNs due to expire report, pending
disbursement list, MPN discharge report and the one that we will look at
today is the 30 Day Warning Report. When ever you click on the title of
the report it looks at the most current report. However, if you want to
see prior reports you would click on this word, Action, and it gives you
the opportunity to see the earlier reports.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s say that we click on this 30 Day Warning Report and we want to
see the most current one. If we click on that, here is what your report
would look like. At the top is the title, 30 Day Warning Report for this
particular award year. This information is listed in order of loan type,
first the PLUS loan, then the sub loans. If there were any unsubs they
would be third in line, then the promissory notes that yet to have
origination records. It is good to have a list of those so you can get
the origination records in place.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s look at the last one of the PLUS loans. The day it was received
is here so we know that there is an origination in place for this one.
What else might be needed for this particular loan from the COD point of
view; what does COD need? Does COD need the promissory note? If you\'re
looking at this last one with me, then No. Does it need a disbursement?
Yes. This report gives you everything that you need to book this loan.
Simple and easy as pie.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Now let\'s look at Direct Loan Servicing reports. How would we get
there? You would go to Services at the top menu and choose COD or Direct
Loan. We will choose Direct Loan. Click on this link and it takes you to
the Direct Loan Servicing reports. There are four different reports
available in Direct Loan Servicing: Entrance Counseling,\
Exit Counseling, Delinquency Reports, and Portfolio Reports. We will
look at Entrance and Exit Counseling.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

There are two options here, one is by date and the other is by social
security number. When you click on either option, it gives you the
option to choose by main campus or branch campus. You can choose the
date range or there is a pre-defined date range so that you can choose
how you want to export it. You can open it in PDF or export to Excel
spreadsheet. The details on how you would do this are right here at the
Help icon. You click on Help and it explains all of the information
regarding this report and gives you step-by-step guidance on how to do
these exports. Now let\'s look at Exit Counseling.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Exit Counseling has three options, where as, Entrance Counseling only
had two options. The new one is the Detailed Exit Counseling by Date.
This gives you information in much greater detail than does Exit
Counseling by date or by social security number. As with Entrance
Counseling, you have the option to export it. Details on how to manage
the options is found at the Help icon. You just click on that and it
gives you everything you need.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

We are going to look at the School menu. How do we get here? We click on
School, School Information, and School Summary. This takes us to the
summary information regarding our school. In this blank space would be
the contact information for your school, loan officers and
administrators. You will use this information from other schools, for
example, if you\'re researching Pell Grant pops. There are a couple of
fields here I want to make sure that you notice.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

One field is the cash that is accepted and posted disbursements that are
older than 30 days. As you remember, the compliance requirement is that
when you drawdown cash, you must substantiate that drawdown by reporting
a disbursement within 30 days. That is the requirement. You want this
field right here that is currently populated with zeros to always be
zeros, because you always want to substantiate your cash drawdown with
actual accepted the disbursements. If you go beyond the 30 days, then
you will be out of compliance. It is a very important field.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

The second field that is important is the cash that is accepted and
posted disbursements. This shows funds drawn from G5 within the last 30
days and no disbursements have been accepted by COD to substantiate
those funds. When you drawdown cash, you must have accepted and posted
disbursements posted within the 30 day period. Keep an eye on this
screen because it will help you in your compliance. Keeping things
posted and up to date also helps you with your reconciliation.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

I will show you another one of Barbara\'s favorite screens in the COD.
She loves this stuff, so you can see that she gets really excited about
the different screens that are available to you. We are going to look at
the Cash Activity and how did we get here? We went to School, School
Information, Summary Screen, and down to Cash Activity.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

This screen is so very helpful! It pulls together your G5 system and
your COD system. You choose your school and you choose the program,
Direct Loans. We choose the award year that want to look at, 07-08. It
gives you the key information that you want to know to monitor your cash
activity. Over here these last two columns are actually populated by G5
by date and show all of the actions that you took in these key fields in
G5. You can scroll horizontally down here so that you can see prior
activities that occurred.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

If it would help you to see it vertically, then you click on Printer
Friendly, and then it makes it vertical. You can print it out from here
so that you can compare it to other reports. Sometimes it is easier to
see it this way. This is one of your most handy screens on the COD.
Barbara said that this is her very favorite!

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Barbara Davis speaks: Do you know why I like this screen? Because
sometime we don\'t have read only access to G5. If you want to see what
funds are being drawn down by your Business Office, this is a really
cool screen to let you see that. You can see here that they did a
drawdown of \$215,000.00. My goodness! I have not reported any
disbursements yet and I have 25 days left. So it is a window in the
Business Office world to keeping tabs on that activity. That is why it
is one of my favorite screens.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Margaret Day speaks: From Barbara\'s favorite screen, we are going to
the confirmation screen. This is the one that you keep tabs on,
especially at the end of the award year when you are reconciling your
books. The key elements here are your net drawdowns, net booked
disbursements, and ending cash balance. Also any unbooked disbursements
you have there, you are going to have to find those. This is the
information that is used in determining whether or not you have
completed reconciliation. It is an important screen.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

What does it mean if you have completed reconciliation? Two things:
first you will no longer receive Direct Loan reports for that award year
and, second, you will no longer be able to submit disbursement records
for that award year. What you are saying to COD when you complete your
reconciliation is "I am done with this award year." "You can close and
archive it."

But what happens if there is an audit or something flows late and you
decide that you need to go back and do some disbursements, do some fixes
on the prior award year? You would contact COD customer service and tell
them the situation. COD Customer Service will work with Direct Loan
Operations to reopen that year for you, so you can make the changes that
you need to make. You can go back up to four years to make the changes
that you want.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Let\'s look at School Correspondence. This is another link that you
would find on that navigation column. This is a list of the key
correspondences that COD has made to you. There are three of them. First
is the Program Year Closeout Letter. Another is the Remaining Balance
Confirmation Letter and the third is the Reopen Extended Processing
Direct Loan Closeout Letter.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

This is just so handy! Let\'s say an auditor comes to visit and he wants
to see your closeout letter. All you have to do is click here on View
and it opens up your closeout letters so that the Auditor can see it. If
he wants something more, then you can re-request the closeout letter by
clicking the Re-request checkbox and the Request Again button. You click
on what you want to do, Re-Request or View, beside the letter you want.
It will send it to you again or it opens it up so you can see it. What
you do is those simple clicks. If you first received them
electronically, like email, then you will again receive it through
email. If you received it through snail mail, you will get it that same
way. It is a fast, quick, and easy way to show anybody that you have
your ducks in a row and you have completed your reconciliation for that
year.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

School Report Selection. You get lots of reports from COD. This is how
this screen is used to choose how you want your reports formatted. To
get here, go to School, School Information, and Report Selection. We
have three choices. Do you want your reports pre- formatted, comma or
pipe delimited that can be can be imported. These are your drop down
boxes so you can choose the format in which you would like your report
sent to you. One that has a lot of elements in it is the report has its
own link, the School Account Statement. Click on that link to take you
to this very important information regarding your input facts.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

There are a lot of different things that you can adjust on the report
format for the School Account Statement. We are not going to go through
all of these. Please read our handouts. One of them is called Direct
Loan Tools of Trade and will show you exactly what each of these
elements mean. It will help you make these choices as you select the
formats in which you would like to have the SAS downloaded for you.

Now we are going to talk about Direct Loan Tools with Barbara.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Barbara Davis speaks: Direct Loan Tools is a stand-alone product that
you download to import your School Account Statements. You can use
Direct Loan Tools for a variety of different reasons: to view and print
your school\'s account statement and to compare your school data to COD
origination and disbursement data. You can use DL Tools to record and
monitor your cash so that you can compare your school's cash to the cash
that is on your School Account Statements. You can use it to help you
rebuild an EDExpress database. A lot of people think if you can only use
it if you use an EDExpress, but that is not true. The only tool that is
EDExpress specific is rebuilding the database. The top three agenda
items (View/print the SAS in a readable format, Compare School and COD
origination and disbursement data, and Record and monitor cash) you can
use no matter what type of school you are. We are going to focus on
viewing and printing the SAS and everything that comes with it.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

After we downloaded and installed the software which is an annual
release, we have chosen the options to import the school account
statement from the Direct Loan menu bar. It is important that we select
print screen, because I am trying to save trees here. We use the
information that is recorded in COD. Keep in mind that this is the
Department's official records of your school's Direct Loan processing.
It is what we think you have drawn down and what we think you have
disbursed. The School Account Statement data is what you will be held
accountable to. If it is not accurate, you need to make changes in your
school database to more accurately reflect what is on the SAS or make
corrections and send them to us so that COD will be updated.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

The Cash Summary can be printed out in year-to-date and monthly summary
versions as long as you are requesting both a monthly and year-to-date
SAS. It is important that you can account for all of your cash received.
Notice here the ending cash balance for this month, we have an ending
balance of \$7,264. It is not important each month that you have a zero
in the cash balance. What is important is that you know where that money
is. Just like your bank account statements (that you may get
electronically or on paper from your bank) may show that the checks have
not cleared or all of the deposits are not in there yet, so you may not
have the Direct Loan ending cash balance with a zero. With Direct Loans,
as long as you know where the cash is and can account for it, then you
are maintaining what you need to do to be accountable.

The next slide which is really important is the Sample Cash Detail. This
information is especially useful because you may be working with
multiple years at the same time. You may originate and disburse funds
for the new award year at the same time that you are drawing down
previous year funds. It is really important that your receipts of cash
and refunds of cash amounts correspond with the correct year. Notice
that this is the cash detail for 07-08. Let\'s say you drew down some
funds from G5, you should make sure that they did it in the right year.
This is a really great tool to help you make sure that is done for the
correct year.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

The next report that we are going to look at is the Year-to-date
Disbursement Detail. Again we have our award year up here, 07-08. This
is a summary of the subsidized, unsubsidized, and PLUS Loans and whether
they are booked or unbooked. Notice we have subsidized and unsubsidized
loans here that we are going to want to resolve. This report provides
high level information. To get the detailed information, we are going to
the SAS Loan and Disbursement Report which we can print out and choose
to view booked, unbooked, or both. I chose both. I can see that I have a
booked one here and it tells me about each one of the disbursements. I
had one action with each disbursement. It tells me the date, the gross
amount, and the net amount.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

We are going to move on to our Direct Loan Resources. We will tell you
where you can find some additional tools that are available for you. We
provided a handout that has some nice pictures and shows you where you
can locate these tools.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

The first one and probably my favorite is the COD (common origination
and disbursement) computer-based training. This is a fantastic tool that
you can download to your school's PC. You can go through this at your
own pace, whenever you want to look at it. There are many parts to it.
There is one section that takes you through origination and disbursement
on the web site. There are eight lessons that you can do at your own
pace that helps you to go through cash and to look at creating and
testing disbursements - all kinds of information. There is another part
created this past year that explains grants and Direct Loan reports. It
will tell you how to make data requests and to set up your options for
your different types of reports, including what they look like and how
to access them through the web. The one that I really like is a
simulation for the eMPN - one for sub, unsub, and parent PLUS. You can
use the sub and unsub once as a tutorial for your students to help them
to complete that master promissory note. It is really cool!

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

A couple of other tools that are available on Direct Loans are the
Express web based tutorial and the Direct Loan/COD list serve. The
EDExpress tutorial is one you do right on the Web if you use EDExpress.
It has a great Direct Loan section. We also have a list

serve that you can find both Direct Loan and COD information. This is
the method that Direct Loan operations and COD customer services use to
directly communicate important information to Direct Loan schools. This
is not an interactive list serve but is used to push important
communications to the Direct Loan community. As a Direct Loan school,
you will want to sign up for this.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

You can find all of the Direct Loan bulletins under the Letters and
Bulletins section on IFAP. In the Publications section of IFAP, you can
find the COD technical references as well as the Blue book. A lot of
people think the COD technical reference is for the IT staff, but that
is not true. There are some great sections in the technical references
that will help you. In volume two and volume three, you will find
information to guide you if you are a combo school. Also you will find
in the same volume, a section on edit codes and what they mean and how
to fix them.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Additionally, here you can find the information for Direct Loans. I
think about a year or so ago, COD technical reference was posted
electronically. Any time that there are updates (There seemed to be many
these days!), they are posted electronically right away so you don\'t
have to refer to the print version and wonder if it has been updated in
their printed version. You can go to the electronic reference, which is
updated regularly. You can find all of our reports. COD technical
reference is a great tool, not just for the IT folks.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Under links you can go specifically to the Direct Loan website and order
publications that you will want to use on campus.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Finally we have assistance that is always available to you; your COD
customer service representatives are available from 8a.m. to 8:00 p.m.
Eastern time. These guys are great! You can see the phone number there
and you can contact them via the email address. Direct Loan is available
there as well. If you have any problems that you want to escalate, you
can contact them.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

The Direct Loan coalition. The coalition is comprised of schools that
are dedicated to the Direct Loan program and its improvement. They are a
group of financial aid administrators just like you. They are great
resources if you have issues or questions. Maybe you use particular
software and you are wondering if another school has the same type of
setup that you have. There is probably a coalition member out there that
would be glad to answer any questions that you may have.

\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--

Finally we have listed our e-mail addresses so that you can contact us
anytime. We would be more than happy to answer any questions and help
you in any way that we possibly can.

Thank you so much for coming. Welcome to Direct Loans!