**[Proposal Package]{.smallcaps}**

**For Ferry Service**

**at Statue of Liberty National Monument and Ellis Island**

**CC-STLI001-07**

*Department of the Interior*

National Park Service

# 

# Proposal Submission Terms & Conditions

1)  The Offeror's Transmittal Letter set forth below indicates your
    acceptance of the terms and conditions of the concession opportunity
    as set forth in this Prospectus. It indicates your intention to
    comply with the terms and conditions of the Contract. The letter
    must bear original signatures and be included in the Offeror's
    response package. The Service will review the entire Proposal
    Package to determine whether your proposal in fact accepts without
    condition the terms and conditions of this Prospectus. If not, your
    proposal may be considered non-responsive, even though you submitted
    an unconditional Offeror's Transmittal Letter.

2)  The Proposal Package is drafted upon the assumption that an Offeror
    is the same legal entity that will execute the new concession
    contract as the Concessioner. If the entity that is to be the
    Concessioner is not formally in existence as of the time of
    submission of a proposal, a proposal must demonstrate that the
    individuals or organizations that intend to establish the entity
    that will become the Concessioner have the ability and are legally
    obliged to cause the entity to be financially and managerially
    capable of carrying out the terms of the contract. In addition, the
    Offeror must unconditionally state and guarantee in its proposal
    that the Offeror will provide the Concessioner with all funding,
    management and/or other resources that the proposal offers.

To: Regional Director

> Northeast Region\
> National Park Service\
> 200 Chestnut Street
>
> Philadelphia, PA 19106

Dear Regional Director:

The Offeror hereby agrees to provide visitor services at Statue of
Liberty National Monument and Ellis Island in accordance with the terms
and conditions specified in the Concession Contract No. STLI001-07,
provided in the Prospectus issued by the public notice as listed on
www.fedbizopps.gov and to execute the draft concession contract without
substantive modification (except as may be required by the National Park
Service pursuant to the terms of the Prospectus).

The Offeror is enclosing the required \"PROPOSAL\" which, by this
reference, is made a part hereof.

The Offeror certifies that the information furnished herewith is
complete, true, and correct, and recognizes that false statements may
subject the Offeror to criminal penalties of 18 U.S.C. 1001.

The Offeror agrees to meet all the minimum requirements of the draft
concession contract, and the Prospectus, and that the Offeror has
provided all of the mandatory information specified in the Prospectus.

The Offeror certifies in accordance with 43 CFR Part 42 the following:

-   Any of the individuals or entities seeking participation in this
    Concession Contract are not presently debarred, suspended, proposed
    for debarment, declared ineligible, or voluntarily excluded from a
    public transaction by a federal department or agency.

-   Within the three years preceding submission of the Proposal, none of
    the individuals or entities seeking participation in this Concession
    Contract have been convicted of or had a civil judgment rendered
    against them for commission of fraud or a criminal offense in
    connection with obtaining, attempting to obtain, or performing a
    public (federal, state or local) transaction or contract under a
    public transaction, or for violation of federal or state antitrust
    statutes or for commission of embezzlement, theft, forgery, bribery,
    falsification of records, making false statements, or receiving
    stolen property.

-   None of the individuals or entities seeking participation in this
    Concession Contract are presently indicted for or otherwise
    criminally or civilly charged by a federal, state or local unit of
    the government with commission of any of the offenses.

-   The individuals or entities seeking participation in this Concession
    Contract have not had one or more public transactions (federal,
    state or local) terminated for cause or default within the
    three-year period preceding the submission of the Proposal.

The Offeror, by submitting this Proposal hereby agrees, if selected for
award of the new concession contract:

1.  To the minimum requirements of the Prospectus as identified in Part
    A of this Proposal Package.

2.  To complete the execution of the final Concession Contract within
    thirty working days after it is presented by the National Park
    Service.

3.  To commence operations under the new concession contract on the
    effective date of the new concession contract.

4.  To operate under the NPS-approved rates for services provided to
    visitors.

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5.  To acquire the Personal Property of the existing Concessioner under
    the terms of the existing concession contract.

6.  To resolve any dispute regarding the value of the property of the
    existing Concessioner in accordance with the terms of the existing
    concession contract and to allow the Service to participate in the
    Personal Property value determination in the same manner and to the
    same extent as provided for with respect to Possessory Interest
    value determinations as described in 36 CFR Part 51 Subpart H.

7.  \[Include only if the Offeror is not to be the Concessioner under
    the draft concession contract.\] To provide the entity that is to be
    the Concessioner under the draft concession contract with the
    funding, management and other resources described in our proposal.

BY \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
DATE\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

(Type or Print Name)

ORIGINAL
SIGNATURE\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

TITLE
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

ADDRESS
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**CERTIFICATE OF CORPORATE OFFEROR**

(Offerors who are not corporations should skip this certificate)

I, , certify that I am the of the corporation named as Offeror herein;
that , who signed this proposal on behalf of the Offeror, was then of
said corporation; that said proposal was duly signed for and in behalf
of the corporation by authority of its governing body within the scope
of its corporate powers.

BY:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_DATE\_\_\_\_\_\_\_\_\_\_\_\_

(Type or print name and date)

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Original Signature

TITLE
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

ADDRESS\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**CERTIFICATE OF Limited Liability CORPORATION (LLC) OFFEROR**

(Offerors who are not LLCs should skip this certificate)

I, , certify that I am the of the LLC named as Offeror herein; that , ho
signed this proposal on behalf of the Offeror, was then of said
corporation; that said proposal was duly signed for and in behalf of the
LLC by authority of its governing body within the scope of its corporate
powers.

BY:\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_DATE\_\_\_\_\_\_\_\_\_\_\_\_

(Type or print name and date)

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

Original Signature

TITLE
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

ADDRESS\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**PART A**

**The minimum requirements for the draft concession contract are
identified in this Part A of the Proposal Package. If the Offeror, in
its transmittal letter, does not agree to these minimum requirements,
the proposal will be considered non-responsive. A copy of Part A must be
included in the Offeror's response package. (The requirements of Part B
of this Proposal Package outline detailed subfactor submissions
referenced in this part, as well as additional secondary selection
factors.)**

**PRINCIPAL SELECTION FACTOR 1. *THE RESPONSIVENESS OF THE PROPOSAL TO
THE OBJECTIVES, AS DESCRIBED IN THE PROSPECTUS, OF PROTECTING,
CONSERVING, AND PRESERVING RESOURCES OF THE PARK AREA.***

The Offeror agrees to comply with all terms and conditions in the
contract, including compliance with all Applicable Laws, including,
without limitation, environmental protection and conservation laws,
under the terms and conditions specified in the draft concession
contract.

PRINCIPAL SELECTION FACTOR 2. *THE RESPONSIVENESS OF THE PROPOSAL TO THE
OBJECTIVES, AS DESCRIBED IN THE PROSPECTUS, OF PROVIDING NECESSARY AND
APPROPRIATE VISITOR SERVICES AT REASONABLE RATES.*

The Offeror agrees to comply with all the terms and conditions specified
in the Concession Contract, including its exhibits.

The Offeror agrees to operate at the NPS-approved rates during the term
of the Concession Contract until such time as a new rate schedule is
approved as outlined in the draft concession contract. Approved rates
upon contract effective date are \$12.00 Adult, \$10.00 Senior, and
\$5.00 Child.

The Offeror agrees to accept the Concession Facilities and any assigned
government personal property "as is," as required by the draft
concession contract, Section 8(f).

The Offeror agrees to embark from the points specified and/or approved
by NPS.

The Offeror accepts the draft Operating Plan included as Exhibit A of
the Draft Contract.

The Offeror accepts the draft Maintenance Plan included as Exhibit E of
the Draft Contract.

The Offeror agrees to implement an equal opportunity program and comply
with the terms of the equal opportunity and handicapped access
requirements of the Draft Contract.

The Offeror agrees to comply with all Applicable Laws regarding wages,
including, without limitation, the terms of the Service Contract Act.

The Offeror agrees to develop and implement an effective documented Risk
Management Program, prior to the first scheduled passenger carrying trip
and in accordance with the requirements of the Draft Contract,
particularly its draft Operating Plan, Exhibit A.

The Offeror agrees to meet the public liability and property insurance
requirements of the draft concession contract Exhibit F and agrees to
provide property and liability insurance of at least the types and
levels of coverage described in the draft concession contract.

*Principal Selection Factors 3 and 4 do not have minimum requirements
for Part A.*

PRINCIPAL SELECTION FACTOR 5. *THE AMOUNT OF THE PROPOSED MINIMUM
FRANCHISE FEE, IF ANY, AND/OR OTHER FORMS OF FINANCIAL CONSIDERATION TO
THE DIRECTOR.*

The Offeror agrees to at least the minimum Franchise Fee of **18.0
percent** of annual gross receipts.

# PART B

**PRINCIPAL SELECTION FACTOR 1. *THE RESPONSIVENESS OF THE PROPOSAL TO
THE OBJECTIVES, AS DESCRIBED IN THE PROSPECTUS, OF PROTECTING,
CONSERVING, AND PRESERVING RESOURCES OF THE PARK AREA.* (0-5 Points)**

**Subfactor 1a: Natural Resources**

One NPS objective is to protect, preserve and maintain the natural
resources of the Statue of Liberty National Monument and Ellis Island
within the Park's surrounding ecosystem. Specifically, the NPS would
like the concession operations described in this Prospectus to protect
the water quality, air quality, soundscape and other natural resources
of the Park and New York Harbor. While Applicable Laws ensure some
measure of protection, the NPS is interested in knowing how your
proposed operation will be managed to meet the objective.

1)  Describe what standards, methods and practices you will apply to
    protect and mitigate any unavoidable impact on the water quality,
    air quality, soundscape and other natural resources of the Park and
    New York Harbor while providing the required and authorized
    services.

2)  When addressing water quality, describe how you will eliminate or
    minimize waste, spills and releases of, or pollution from, petroleum
    products, wastewater and other hazardous and solid wastes that will
    be used or generated by your proposed operations. Specifically
    address vessel fuel, sewage management and waste stream management
    at all passenger embarkation and other docking facilities both
    within and outside the Park.

3)  Describe how you propose to update, retrofit, and/or modify the
    vessels used in the operation throughout the term of the contract to
    ensure that best management and other practices are implemented to
    protect natural resources and mitigate the impacts of your
    operation. Describe the monitoring system(s) you will use to
    determine when any such updates, retrofits, and/or modifications are
    appropriate and how you will schedule the updates, retrofits, and/or
    modifications to avoid disruption of services.

4)  If you propose to add or replace vessels during the term of the
    contract to meet the requirements of the contract, describe how you
    will ensure that the new vessels meet the highest environmental
    standards for protecting the water quality, air quality, soundscape
    and other natural resources of the Park and New York Harbor.

5)  Describe how you will inform and educate Park visitors about the
    Park to build support and advocacy for protection of natural
    resources in a manner that will complement, be consistent with, and
    enhance NPS interpretive efforts.

**Subfactor 1b: Historic and Cultural Resources**

Another NPS objective is to protect, preserve and maintain the historic
and cultural resources of the Statue of Liberty National Monument and
Ellis Island. One method to accomplish this objective is to inform and
educate Park visitors by interpreting historic and cultural resources.

Describe how you will inform and educate Park visitors to build support
and advocacy for protection of the Park's historic and cultural
resources in a manner that will complement, be consistent with, and
enhance NPS interpretive efforts. In particular, describe:

1)  The interpretive messages and programs you propose on primary ferry
    vessels for Park visitors who will disembark and experience the
    historic and cultural resources on Liberty and Ellis Islands.

2)  Additional interpretive messages and programs you propose on Island
    Cruise vessels for Park visitors who will experience Park historic
    and cultural resources from off-shore.

3)  Other opportunities you will use to inform and educate Park visitors
    about Park historic and cultural resources such as providing
    information and signage at ticket windows, embarkation points, web
    sites, and other points of contact with Park visitors.

4)  How you will work with Park staff to develop your interpretive
    messages and programs to complement, be consistent with, and enhance
    NPS interpretive efforts.

5)  The employee training you propose to help accomplish this objective.

**PRINCIPAL SELECTION FACTOR 2.** ***THE RESPONSIVENESS OF THE PROPOSAL
TO THE OBJECTIVES, AS DESCRIBED IN THE PROSPECTUS, OF PROVIDING
NECESSARY AND APPROPRIATE VISITOR SERVICES AT REASONABLE RATES.***

**(0-5 Points)**

For this selection factor, the Park's objective is a high quality
visitor experience in all of the Concessioner's operations identified in
the Draft Contract. The Concessioner's operations affect every visitor
to the Statue of Liberty and Ellis Island. The NPS strives to make
tickets available to the fully diverse range of potential visitors and
desires that the Concessioner will effectively manage and transport
visitors within the available time and space constraints. On many peak
summer weekend days, 14,000 park visitors may board ferries from Battery
Park in Manhattan, and over 3,000 from Liberty State Park in New Jersey.
Though many factors influence this objective, the Service's focus is on
the following areas:

-   Reservations and Ticketing

-   Marketing and Departure Distribution

-   Customer Service and Visitor Experience

**Subfactor 2a: Reservations and Ticketing**

Managing a high volume of visitors requires an efficient reservation and
ticketing system. NPS wants the majority of tickets for each boat to be
for specific boarding time frames and purchased in advance; however, NPS
also wants some number of tickets to be available for sale to walk-up
visitors. In addition, NPS plans to continue to offer free monument tour
passes in combination with ferry tickets.

Describe the reservation and ticketing system you intend to use for this
operation including the following:

1)  The methods of ticket sales and distribution (possibilities include
    Internet sales, printing tickets from home, purchasing and/or
    retrieving pre-purchased tickets from automated kiosks, will-call
    windows, in-person sales at a ticket kiosk, telephone sales).

2)  The design of the Internet site including languages, security
    features, and ease of use. Provide printed, mock-up "screen shots"
    of the proposed site and ticket design.

3)  How you will track and manage ticket inventories (including how you
    would determine the number of advance tickets sold for each
    departure time and allow for a reasonable number of walk-up sales).
    You must account for the current security screening capacity of
    approximately 700 passengers per boat and coordinating ferry ticket
    sales with the distribution of a limited number of free monument
    tour passes each day.

4)  Support activities (including how you would staff an office to
    provide telephone support for domestic and international callers,
    and details about any other types of support you would implement).

5)  How you will continually evaluate the reservation and ticketing
    system (including the types of reports you would provide to NPS,
    strategies for better understanding visitor trends, auditing and
    preventing ticket scalping, and the types of visitor and NPS
    feedback you would seek to make changes to the system as necessary).

> 6\) How the system will contribute to the reduction of wait times for
> visitors at the embarkation point(s).
>
> 7\) Given that there is no system in place that accomplishes the
> Service's objectives, what is your proposed schedule for
> implementation of this system with key dates identified in order to
> accomplish the various features of the reservation and ticketing
> system.

If you have experience providing these types of services, please
describe such experience and include a critical analysis of what made
the efforts successful and how you could have improved the efforts.

**Subfactor 2b: Marketing and Visitor Departure Distribution**

The NPS wants the Concessioner to explore ways to better distribute park
visitation throughout the year, by, for example, encouraging visitation
during off peak hours and days, from underutilized embarkation
facilities, and from untapped markets (such as local residents in the
metropolitan area).

Please describe your proposed strategy and implementation plan including
a description of the size and scope of operation that you will use to
enhance the ferry services under this concession contract. At a minimum,
specifically address how you would:

1)  Effectively and efficiently use both embarkation locations

2)  Alleviate long wait times

3)  Target local (New York and New Jersey) residential markets

4)  Encourage visitation during off-peak times and seasons

5)  Employ marketing strategies to increase overall visitation taking
    into account seasonal visitation trends

6)  Develop promotional opportunities and outreach programs for targeted
    visitors and groups

If you have experience providing these types of services, please
describe such experience and include a critical analysis of what made
the efforts successful and how you could have improved the efforts.

**Subfactor 2c: Visitor Experience**

The Service invites proposals that will enhance the entire visitor
experience---from trip planning with the Concessioner and the initial
contact all the way through the completion of the visit to the Park. For
the following questions address at a minimum five phases of the
visitor's experience for the ferry service and Island Cruises identified
below:

-   Trip planning

-   Ticket purchasing

-   Pre-boarding and waiting periods

-   Time on board the vessel, and

-   Conclusion at the debarkation point

> 1\) Describe the efforts you will provide, including interpretive
> programs to increase the visitor's knowledge of the Park. Describe how
> you would adapt such efforts during peak and off peak operating
> seasons and during inclement weather.
>
> 2\) Describe how you will provide a quality visitor experience to all
> visitors regardless of cultural background or language spoken, age,
> and disabilities
>
> 3\) Describe how you would monitor the success of these efforts
> through visitor feedback and other measures.
>
> 4\) Describe how you will provide a quality visitor experience through
> customer service including, but not limited to:

-   Courtesy, appearance, and professionalism of employees;

-   Resolution of complaints and timely responses to questions, etc.

-   Web site and other sources of information

If you have experience providing these types of services, please
describe such experience and include a critical analysis of what made
the efforts successful and how you could have improved the efforts.

**Principal Selection Factor 3. *The experience and related backGround
of the offeror in providing the same or similar visitor services as
those to be provided under the concession contract.***

**(0-5 Points)**

*To assist in the evaluation of proposals under this and other selection
factors, please provide the following information regarding your
organizational structure. This information will not be scored for
selection purposes, but may be used for assessing your response to the
various selection factors.*

*Offeror's Organizational Structure*. Describe the entity with which the
National Park Service will contract. Clearly define the Offeror's
relationship to all superior and/or subordinate entities. Identify the
entity, if one exists, that has the authority to allocate funds, hire,
and fire management employees of the business entity that will hold the
contract with the National Park Service. If this entity is a public
corporation with a Board of Directors, provide information about the
makeup and selection of the Board. Identify a majority shareholder or
shareholder with controlling interest, if either exists. If the entity
is a Limited Liability Company or Partnership, identify and provide
information about each member or partner.

Using the Business Organization Form located in the Proposal Package
form section, identify the Offeror and each business organization,
operator, and any parties involved in the management of the proposed
concession operation. Use the form appropriate for your organization
(Partnership, Sole Proprietorship, Corporation, or Limited Liability
Company) and include all information necessary to make the relationships
among parties clear. When completed, the Business Organization and
Credit Information form should convey the following information:

1)  Identify the Offeror formally.

2)  Explain the legal form and formal structure of the Offeror.

3)  Identify and describe the owners of the Offeror, including, without
    limitation, all levels of parent organizations, their relationship
    to the Offeror, and the precise extent of their ownership interest.

4)  Identify all related, subordinate, or superior business
    organizations and any other organizations, contractors, or
    subcontractors that will have a significant role in managing,
    directing, operating, or otherwise carrying out the services to be
    provided by the Offeror. Describe in detail how these relationships
    will work formally and in practice.

5)  Identify how long the Offeror has existed as a legal entity.

6)  Submit your organization documents (e.g., partnership agreement,
    articles of incorporation, bylaws, etc.).

+-----------------------------------------------------------------------+
| **[Business Organization]{.smallcaps}**                               |
|                                                                       |
| **[Partnership or Sole Proprietor]{.smallcaps}**                      |
|                                                                       |
| **[(Principal Selection Factor 3)]{.smallcaps}**                      |
+-----------------------------------------------------------------------+

+----------------+-----------------------------------------------------+
| **Name of      |                                                     |
| Entity**       |                                                     |
+----------------+-----------------------------------------------------+
| **Address**    |                                                     |
+----------------+-----------------------------------------------------+
| **Telephone    |                                                     |
| Number**       |                                                     |
+----------------+-----------------------------------------------------+
| **Fax Number** |                                                     |
+----------------+-----------------------------------------------------+
| **Email        |                                                     |
| Address**      |                                                     |
+----------------+-----------------------------------------------------+
| **Contact      |                                                     |
| Person**       |                                                     |
+----------------+-----------------------------------------------------+
| **Title**      |                                                     |
+----------------+-----------------------------------------------------+
| **Tax ID \#**  |                                                     |
+----------------+-----------------------------------------------------+
| **Form of      |                                                     |
| Business:**    |                                                     |
|                |                                                     |
| **Partnership  |                                                     |
| Sole           |                                                     |
| Proprietor     |                                                     |
| Other (please  |                                                     |
| describe)      |                                                     |
| \_\_\_\_\_\_\_ |                                                     |
| \_\_\_\_\_\_** |                                                     |
+----------------+-----------------------------------------------------+
| **Years in     |                                                     |
| Business**     |                                                     |
+----------------+-----------------------------------------------------+

  -------------------------------- -------------- ------------ ----------------
  **[Ownership]{.smallcaps}**                                  

  **Names And Addresses Of Each    **Percentage   **Current    **Role in
  Partner Or Sole Proprietor**     of Ownership** Value of     Providing
                                                  Business**   Concession
                                                               Services**

                                                               

                                                               

                                                               
  -------------------------------- -------------- ------------ ----------------

+-----------------------------------------------------------------------+
| **[Business Organization]{.smallcaps}**                               |
|                                                                       |
| **[Corporation]{.smallcaps}**                                         |
|                                                                       |
| **[(Principal Selection Factor 3 )]{.smallcaps}**                     |
+-----------------------------------------------------------------------+

*Complete separate form for the submitting corporation and the parent
corporation (include all partners in a joint venture).*

  ------------------- ---------------------------------------------------
  **Name of Entity**  

  **Address**         

  **Telephone         
  Number**            

  **Fax Number**      

  **Email Address**   

  **Contact Person**  

  **Title**           

  **Tax ID#**         

  **State of          
  Incorporation**     

  **Date of           
  Incorporation**     
  ------------------- ---------------------------------------------------

  ----------------------------- -------------------------- ---------------------------
  **[Ownership]{.smallcaps}**   **[Number and Type of      **[Current Value of
                                Shares or Percentage of    Investment]{.smallcaps}**
                                Ownership]{.smallcaps}**   

  Names and Addresses of those                             
  with controlling interest or                             
  key principals of corporation                            

                                                           

  **Total of All**                                         

  **Total Shares Outstanding**                             
  ----------------------------- -------------------------- ---------------------------

  ------------------------- --------------------------- ----------------------------
  **[Corporate Officers and **[Address]{.smallcaps}**   **[Title and/or
  Board of                                              Affiliation]{.smallcaps}**
  Director]{.smallcaps}**                               

                                                        

                                                        

                                                        
  ------------------------- --------------------------- ----------------------------

**Subfactor 3a: Organizational Structure**

Demonstrate that your organization is structured and staffed to
effectively carry out the responsibilities of the Draft Contract by
providing the following information:

Clearly outline the organizational structure you will use to manage and
execute the services contemplated under the new contract. To the extent
that support services such as purchasing or human resources will be
provided by a corporate parent, clearly identify how this support will
benefit the operation. Provide the principal lines of authority between
departments and managers.

Describe the qualifications of the person you will employ for each of
the following positions. Include relevant experience, minimum
qualifications, certifications (if applicable), and education in a
consistent format.

-   Corporate officer(s)/executives with responsibility for directly
    supervising the general manager or any other member of the
    management team for this contract;

-   General Management Team;

-   Departmental and/or area managers including, but not limited to for
    the following departments: ferry operations, vessel maintenance,
    ticketing and reservations, physical security specialist, and food
    and beverage/merchandise sales.

-   Environmental manager.

In addition, provide workforce estimates in Full Time Equivalents (FTE)
for each operating department (i.e., reservations, ferry and cruise
operations, retail sales) during the high season (summer) and the rest
of the year.

**Subfactor 3b: Experience Managing Ferry Operations**

Describe your experience managing ferry or other marine passenger
transportation operations particularly your experience with high demand,
high passenger volumes and similar scope of services to those offered
under the Draft Contract. Your examples should include the following:

1)  Name and location of operation

2)  Scope of services offered and description of routes

3)  Operating season information and seasonal adjustments you made,
    including any changes to operations during non-peak seasons and/or
    hours

4)  Size of operation

-   Number of vessels and passenger capacities

-   Gross revenues for the most recent three years of operation in which
    the Offeror was involved with the business

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-   Service volume (e.g., number of passengers, number of daily
    departures)

5)  Nature of the Offeror's involvement

6)  Tenure of the Offeror's involvement

7)  Current status of business (e.g., owned and operated by Offeror,
    sold, open but no longer operated by Offeror, closed, etc.)

8)  Number of employees; full-time employees, part-time employees, and
    seasonal employees; segregated by peak and off-peak seasons

**Subfactor 3c: Human Resources**

A high quality, customer service-oriented, skilled, and motivated
employee staff is a critical component of meeting visitor needs at the
Park. With this in mind:

Demonstrate your ability to hire and maintain a high quality work-force.
The NPS believes that high-quality, skilled, motivated employees are an
essential component of the delivery of visitor services. To a large
extent, quality service is dependent on the courtesy, appearance, and
knowledge of front-line employees. Your commitment to quality human
resources is an indicator of your potential for successfully providing
services at the Park.

1)  Describe what you believe constitutes a "high quality workforce" and
    explain how you will attract and maintain one.

2)  Identify what efforts you will undertake to support high morale and
    to retain both year-round and seasonal employees at all levels
    within your organization. Please address benefits packages,
    incentives, counter-seasonal employment opportunities, recruitment
    and retention, and similar programs you will implement to prevent
    employee turnover.

3)  Please outline the training you will provide to your staff in the
    areas of guest service and knowledge of the purpose and significance
    of the Park. Please identify the type of staff to be trained,
    training subjects, frequency of training, and how training will be
    documented.

**Subfactor 3d: Violations, Fines, and Penalties**

1)  Has the Offeror, parent company or any of its principals, at any
    time in the last five years, whether as a principal or employee of
    Offeror or otherwise, received any Notice of Violations (NOVs),
    fines, and/or penalties exclusive from marine casualties, which are
    described below, from a federal or state regulatory agency? If the
    answer is yes, provide the following:

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a)  A description of the NOV, fine and/or penalty

b)  When and who issued the NOV, fine and/or penalty

c)  How you addressed the NOV, fine and/or penalty

d)  How you will ensure that the problem does not recur

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2)  Demonstrate the Offeror's management of marine violations,
    accidents, and casualties that may occur in its operation, including
    but not limited to grounding, loss of primary propulsion, passengers
    required to transfer from one vessel to another vessel during a
    tour, collision, flooding, capsizing, fire, explosion, loss of life
    or reportable injury incurred or received for the period beginning
    five years prior to the submission of your proposal by:

> a\) the Offeror and any of its affiliate, parent, or predecessor
> companies/business entities;
>
> b\) the vessels you propose to use in this concession contract;
>
> c\) all vessel captains that will operate the vessels proposed for use
> in this concession contract.
>
> For each incident, provide a copy of the official report, notice of
> violation, notification letter, fine and/or penalty received from the
> U.S. Coast Guard, the Occupational Safety and Health Administration,
> the Environmental Protection Agency, State specific Public Health
> Inspector, U.S. Public Health Service, NPS or other environmental or
> health regulatory agencies. If a copy of the official report is not
> available, explain why the report is not available, and fully explain
> the circumstances of the incident. For each incident, describe how the
> incident was addressed, and what corrective action, if any, was taken.
> If you have *not* experienced any such incidents, please expressly
> state in the proposal for each category (a-c) that you have not
> experienced any such incident.

**PRINCIPAL SELECTION FACTOR 4. *THE FINANCIAL CAPABILITY OF THE OFFEROR
TO CARRY OUT ITS PROPOSAL.* (0 -- 5 Points)**

*General Notes:*

-   In the event the Offeror is not the legal entity that is to be the
    Concessioner, provide the information described below with respect
    to both the Offeror, including all partners in a joint venture, and
    the proposed Concessioner. If the entity that is to be the
    Concessioner is not formally in existence as of the time of
    submission of a proposal, a proposal must demonstrate that the
    individuals or organizations that intend to establish the entity
    that will become the Concessioner have the ability and are legally
    obliged to cause the entity to be financially and managerially
    capable of carrying out the terms of the Contract. In addition, the
    Offeror must unconditionally state and guarantee in the proposal
    that the Offeror will provide the Concessioner with all funding,
    management, and/or other resources that the proposal offers. This
    factor will be evaluated, in part, taking into consideration the
    financial capability of the offeror to conduct any services
    authorized and proposed by the offeror and any additional
    commitments made in the proposal. For purposes of evaluation, please
    include all of your assumptions regarding these additionally
    proposed services and financial projections within the format
    herein.

**Subfactor 4a: Financial and Credit History**

Demonstrate that you have a credible, proven track record of meeting
your financial obligations by providing the following:

1)  The completed Business History Information form provided at the end
    of this section.

2)  Audited financial statements for the two most recent fiscal years,
    with all notes to the financial statements. Financial statements
    should be provided for the Offeror AND all parent companies.
    Personal financial statements must be provided for any owners of a
    sole proprietorship or general partners within a partnership. If the
    requested information is not available or not representative of your
    financial history, present an explanation in sufficient detail to
    enable a reviewer to fully understand the reasons why, and provide
    comparable evidence, accompanied by a description, of your financial
    track record.

3)  A CURRENT credit report (within the last six months) from a major
    credit reporting company such as Equifax, Experian, or Dun &
    Bradstreet.

**Subfactor 4b: Concession Financial Projections**

Demonstrate that that you understand the financial obligations and
benefits of the Draft Contract by providing the following:

1)  Provide your estimate of the acquisition and start-up costs of this
    business using the Initial Investment and Start-Up Cost form (a
    sample of this form is located at the end of this section) included
    in the Excel spreadsheets provided in the Appendix to this
    Prospectus. Explain fully the methodology and the assumptions used
    to develop the estimate. The information provided should be of
    sufficient detail to allow a reviewer to fully understand how the
    estimates were determined.

2)  Using the Excel spreadsheets provided in the Appendix to this
    Prospectus (samples of these forms are located at the end of this
    section), provide estimates of prospective revenues and expenses of
    the concession business in the form of annual prospective income and
    cash flow statements for the entire term of the Concession Contract.

Additional general notes regarding the provided forms in the attached
appendix:

-   The Service has provided forms that request the information in the
    format it desires. These forms may differ from the format and
    requirements set forth in generally accepted auditing standards
    (GAAS) with regard to prospective financial statements. The Service
    does NOT request that the prospective financial statements be
    reviewed in accordance with GAAS. In situations where the
    information requested departs from GAAS, the Service requests that
    the information be provided in the format requested and NOT in
    conformance with GAAS.

-   You may expand on the information requested on the form, but do not
    provide less, do not reduce the captions (line-items) called for,
    and do not change the order of items.

-   Do not add or eliminate rows on the Excel spreadsheets provided in
    the Appendix to this Prospectus . Columns should not be deleted;
    however, columns may be added to adjust the number of years to the
    Draft Contract term, if necessary. If you wish to provide additional
    information, do so in additional spreadsheets, outside of the ones
    provided. If additional information is provided, clearly identify
    how it fits into the income statement, cash flow, and/or assumption
    tables. For the purpose of the pro forma statements utilize the
    calendar year as the fiscal year.

-   Provide a clear and concise narrative explanation of the method(s)
    used to prepare the estimates and the assumptions on which your
    projections are based. Information must be sufficiently detailed to
    fully understand how the estimates were determined.

-   Complete all of the forms provided and submit both a hard copy and
    an Excel spreadsheet file. Failure to provide all of the information
    requested on these forms may result in a reduced score. Use the
    electronic version of the Operating Assumptions and Prospective
    Income Statement form provided in the appendix. The financial basis
    of any projections that show significantly increased revenues and/or
    decreased expenses from the projections provided in the Prospectus
    should be fully explained.

**Subfactor 4c: Sources of Funds**

Demonstrate your ability to obtain the required funds by providing
credible, compelling documentation. Fully explain the financial
arrangements you propose, using the following guidelines:

A)  If funds are to be obtained from operating cash flows, document each
    source and availability of these funds by referencing your previous
    and current audited financial statements.

B)  If funds are to be obtained from lending institutions (banks,
    savings and loans, etc.), provide financing agreements, letters of
    commitment or similar supporting documents. Also, include a letter
    (addressed to the National Park service from the Lender), which
    provides compelling documentation as to the likely amount of funds
    available to the offeror at the start of the Draft Contract. Include
    the lending institution contact name on the letter and authorize the
    lending institution to release any information to the National Park
    Service concerning relevant financing arrangements.

C)  If funds are to be obtained from an individual, or a corporation
    whose primary fund source is an individual, provide the following as
    appropriate:

    i.  Current personal financial statement for the primary source of
        funds.

    ii. Documentation of any assets to be sold.

    iii. Written funding commitment from the individual or corporation.

    iv. Any other assurances or documentation that makes a compelling
        demonstration that the funds are available.

D)  If funds are to be obtained from working capital liabilities (such
    as advanced deposits or accounts payable), please provide an
    estimates and a rationale for each estimate. The information
    provided should be of sufficient detail to allow a reviewer to fully
    understand how the estimates were determined.

E)  If funds are to be obtained from another source (i.e., a corporation
    whose primary fund source is not an individual), provide the
    following as appropriate:

    i.  Written funding commitment from the fund source.

    ii. Any other documentation that is necessary to create a compelling
        demonstration that the funds required to operate this business
        opportunity are available.

**[Business History Information]{.smallcaps}**

**[(Principal Selection Factor 4 -- Subfactor
4]{.smallcaps}A[)]{.smallcaps}**

Business History Information should be provided for the Offeror AND all
parent companies.

1.  List any Foreclosures, Bankruptcies, Transfers in Lieu of
    Foreclosure and/or Work-Out/Loan Modification Transactions during
    the *past 10 years*. (If none, please indicate)

  ------------ ----------- ------------ --------------- ------------ -----------
  **Name of    **City      **Property   **Approximate   **Lender**   **Year of
  Property**   State**     Type**       Loan Amount**                Event**

                                                                     

                                                                     

                                                                     
  ------------ ----------- ------------ --------------- ------------ -----------

Attach an explanation of circumstances, including resolution, bankruptcy
plan, and/or other documentation as appropriate.

2.  Describe any pending litigation or current lawsuits (other than
    those covered adequately by insurance) which if adversely resolved
    would materially impact the financial position of the Offeror.

**PRINCIPAL SELECTION FACTOR 5. *THE AMOUNT OF THE FRANCHISE FEE, IF
ANY, AND/OR OTHER FORMS OF FINANCIAL CONSIDERATION TO THE DIRECTOR* (0-4
Points)**

The minimum franchise fee acceptable to the Service is eighteen percent
(18.0%) of gross receipts.

The offer of a higher franchise fee than this minimum is generally
beneficial to the Service and accordingly will generally result in a
higher score under this selection factor. However, consideration of
revenue to the United States will be subordinate to the objectives of
protecting, conserving, and preserving resources of the park area and of
providing necessary and appropriate visitor services to the public at
reasonable rates.

**Subfactor 5a: Franchise Fee**

State the franchise fee that you propose. Such fee must at least equal
the minimum franchise fee set forth above. Express this fee as a
percentage of annual gross receipts. Do not propose a franchise fee
percentage that changes by the level of gross receipts or by year of
contract.

\_\_\_\_\_ percent of annual gross receipts

**SECONDARY SELECTION FACTORS**

**SECONDARY SELECTION FACTOR 1. *THE QUALITY OF THE OFFEROR'S PROPOSAL
TO CONDUCT ITS OPERATIONS IN A MANNER THAT FURTHERS THE PROTECTION,
CONSERVATION AND PRESERVATION OF THE PARK AREA AND OTHER RESOURCES
THROUGH ENVIRONMENTAL MANAGEMENT PROGRAMS AND ACTIVITIES, INCLUDING,
WITHOUT LIMITATION, ENERGY CONSERVATION, WASTE REDUCTION, AND
RECYCLING*. (0-3 points)**

***Note to Offeror**:* *This secondary selection factor focuses on
environmental management programs and activities that promote general
environmental objectives such as waste reduction, fuel efficiency,
recycling, etc. Please avoid overlap between your response here and your
response to Principal Selection Factor 1.*

Minimizing solid waste generation is an important environmental
management goal of the Park.

**Subfactor 1a: Solid Waste Generation and Disposal**

Please describe any additional efforts beyond compliance with all
Applicable Laws that you will take to minimize solid waste generation
including, but not limited to, a reduction of the amount of solid waste
through efforts such as minimizing the amount of waste to be disposed
of, reuse and composting activities.

Describe what environmentally preferable products and other means you
will use to minimize the amount of solid waste generated during
production or manufacturing, packaging and distribution, use, or
disposal of the product as compared with a competing product that serves
the same purpose. Be sure to describe why the product is environmentally
preferable (i.e., how it has a lesser or reduced effect on human health
and the environment when compared with competing products that serve the
same purpose).

**Subfactor 1b: Recycling**

Describe the items you will recycle and procedures for recycling those
materials including, but not limited to, how you will collect and
dispose of specific recyclable materials. The Draft Contract identifies
some materials that are required to be recycled, but you are encouraged
to propose recycling more materials.

**SECONDARY SELECTION FACTOR 2. *ISLAND CRUISE SERVICE* (0-2 points)**

The Draft Contract requires the next Concessioner to provide a Statue of
Liberty/Ellis Island Cruise, departing from and returning to an
NPS-approved location in, near, adjoining, or in proximity to Battery
Park in New York City. The Cruise is an additional service and
alternative for Park visitors that will provide close-up views of the
Statue of Liberty and Ellis Island from off-shore and offer an
NPS-approved interpretive program. This service will provide an
informative and inspirational experience for visitors, highlighting the
Park and its resources and stories. Minimum requirements for this
service are outlined in the Draft Contract, Exhibit A, Operating Plan.
The Concessioner will provide this service to visitors for the same fare
as the required ferry services.

The NPS objective for this service is to provide Park visitors with a
wider variety of opportunities to experience the Park by offering:

-   An alternative to riding the primary ferry boats when peak
    operations in Manhattan might otherwise discourage visitation.

-   An alternative experience when the maximum number of ferry tickets
    have been sold and screening and boarding capacity limits have been
    reached.

-   An interpretive experience when the islands are closed.

**Fleet Management**

In accordance with the terms of the Existing Contract, the seven boats
utilized in the current operation will be transferred to the
Concessioner awarded the next contract. Under the Draft Contract, six
boats are required to provide the primary service, passenger
transportation to and from the Park. The priority use of the boats is to
ensure adequate ferry transportation to, from, and between Liberty and
Ellis Islands at all times. The seventh boat is often needed to assist
during peak operations. The seventh boat will be available for the
Island Cruise unless needed: 1) to assist with transporting visitors
from the islands in the afternoon, 2) in an emergency evacuation of the
islands, 3) to substitute for a vessel undergoing service, or 4) to
accommodate increased ferry demand in the future.

Describe how you will manage or supplement the current inventory of
boats to accommodate the Island Cruise, addressing:

1)  How you will schedule boats and staff to ensure availability of both
    the primary ferry services and the Island Cruise service for your
    proposed season of operation (i.e., during the minimum period
    required in the Operating Plan or on a year-round basis). Also,
    describe any additional hours of operation you propose to offer the
    Island cruise service beyond the required minimum hours.

2)  If you propose to use only the existing inventory of seven boats,
    explain how you will schedule and transition the seventh boat
    between the Island Cruise and primary ferry services accounting for
    the required security screening of all boats.

3)  If your proposal includes supplementing the existing fleet of boats,
    please provide information on any proposed vessel's passenger
    capacity, engine specifications, USCG captain license requirements,
    special features and services that will be offered on board, and if
    available, age, name, and USCG registration number. A better answer
    may demonstrate the features of such additional boats that meet the
    objectives of the Park described in Principal Selection Factor 1b.

**SECONDARY SELECTION FACTOR 3. *ADDITIONAL FERRY ROUTES* (0-1 point)**

The Draft Contract authorizes (subject to the Superintendent's approval)
the next Concessioner to offer ferry services to other NPS units in and
around New York Harbor, including, but not limited to, Governors Island
and Gateway National Recreation Area. Potential destinations include
Governors Island, Sandy Hook, Fort Wadsworth, and Riis Landing. The NPS
would like to expand access to these other NPS units with water
transportation routes that are more convenient than existing land-based
transportation. A map of these locations is included in Appendix O.

Limited market data exists relative to the demand for ferry services to
most of these destinations. Due to seasonality and the nature of
recreational activity at the sites, some routes may only be financially
feasible when they are a part of other existing similar operations. Due
to the long distances between departure points and the Gateway National
Recreation Area destinations, ferries much faster than the Statue of
Liberty and Ellis Island ferry boats may be required.

Please describe the processes you would use to make a determination on
whether to initiate service from Battery Park, Liberty State Park, or
other locations to any or all of these destinations and how you would
implement a decision to proceed. Your response should include, at a
minimum, the following for each destination listed above:

1)  Assessment of market potential.

2)  Design, development and implementation of services (i.e., schedule
    and types of boats and docking and embarkation requirements).

3)  Marketing the service to target audiences developed when assessing
    market potential.

4)  Working in consultation with the Service to implement these new
    routes.

5)  Determine appropriate assets and vessels (now owned or which will be
    acquired for the operation) to use for service to these areas.