**BEFORE AND AFTER for GUARD SERVICES**

***[BEFORE]{.underline}***

**C.1** **OVERVIEW.** The Contractor shall provide, operate, manage, and
maintain a uniformed protective security force 24 hours a day, 7 days a
week, for the physical protection of the United States Department of
Commerce (DoC) headquarters. The headquarters site is also known as the
Herbert C. Hoover Building (HCHB) in Washington, D.C.

Of major importance within this area of responsibility is the need for
highly qualified, highly skilled personnel working within the HCHB, and
providing daily deterrent against unauthorized, illegal, or potentially
life-threatening activities directed toward DoC employees, visitors,
information, programs, property, and the like.

The Contractor shall furnish management, supervisory, administrative,
professional, and technically trained personnel, training, uniforms,
equipment, materials, and supplies necessary to provide routine and
emergency protective and security support services required, including
but not limited to, armed security patrols, entrance control, personal
escort duties, traffic and parking control, law and order duties, and
security and fire safety surveillance. The Contractor shall provide
replacement or substitute equipment and staffing to continue full
services required at all times.

The Contractor will be responsible for monitoring and responding to the
HCHB building security systems, which include interior intrusion
detection; entry access control systems; and closed circuit television
surveillance systems. The HCHB requires one (1) Special Police Officer
(SPO) to monitor the security systems. DoC will conduct tests,
inspections, preventative maintenance, and repairs to the security
systems and keep all equipment in optimum operating condition.

**C.1.1 The Herbert C. Hoover Building (HCHB) , Washington, D.C.** The
HCHB is located in Washington, D.C. This building takes up an entire
city block between the streets of Constitution and Pennsylvania Avenues,
14^th^ and 15^th^ Streets.

The offices of the Secretary, Deputy and the Sub-cabinet are in the
HCHB. The office hours are from 0600 to 2000 with peak hours from 0800
to 1700. The building has a high rate of public use. The main lobby,
auditorium and conference rooms are used by many DoC and non-DoC
functions. During security hours, some events are conducted in the
building. These functions can be open to anyone, including foreign
nationals.

# C.2. GENERAL REQUIREMENTS

The Contractor shall furnish management, supervisory, administrative,
professional, and technically trained personnel, training, uniforms,
equipment, materials, and supplies necessary to staff and operate and
provide routine and emergency protective and security support services
in accordance with the contract, Post Orders, Officer's Duty Book, and
national standards. In the event of conflicts, the contract takes
precedence over the other documents.

a.  The Contractor shall also provide support to the DoC Security
    Officers to ensure that critical DoC resources are protected. The
    Contractor shall remain abreast of current issues, trends, laws,
    regulations, and technologies. Security force management,
    Supervisors, and SPO's shall be trained to appropriate levels of
    security industry standards as well as training standards specified
    in this contract (see paragraph **C.4**).

b.  The Contractor shall provide continuous assessment and evaluation to
    identify security weaknesses and vulnerabilities and provide
    recommended corrective action to the COTR.

c.  Situations, which in the opinion of the DAS for Security, COTR or
    ACOTR personnel, that represent a threat to life or property may
    result in recall of off-duty security personnel in accordance with
    SOW paragraph **C.2.5**.

d.  From time to time emergency or special situations that will require
    the Contractor to make immediate changes in operational procedures,
    processes, plans, patrol/guard deployment, and staffing levels to
    meet the specific situation. During such times, direction will be
    provided by the Contracting Officer (CO), designated Contracting
    Officer's Representative (COTR), or designated Alternate Contracting
    Officer's Representative (see paragraph **C.2.6.2**).

Regulations and Policies. The Contractor shall comply with the following
regulations and policies:

a\. Rules and Regulations Governing Public Buildings and Grounds: Title
41, Public Contracts and Property Management, dated July 1, 1999, Code
of Federal Regulations, Subtitle C-Federal Property Management
Regulations System, Chapter 101, Part 101-20, Management of Buildings
and Grounds, Subparts 101-20.300 through 101-20.315 at:

[http://www.access.gpo.gov/nara/cfr/](http://www.access.gpo.gov/nara/cft/)

(Click on Code of Federal Regulations. Click on Search or browse your
choice of CFR titles and/or volumes (current and/or historical data).
Scroll to Title 41 and click on July 1, 1999. Click on 101-1 --
101-99-Federal Property Management Regulation. Click on 101-20,
Management of Buildings and Grounds.)

b\. United States Code, Title 18, Section 930, Possession of Firearms
and Dangerous Weapons in Federal Facilities at:

<http://www4.law.cornell.edu/uscode/18/930.text.html>

c\. The Contractor shall also provide support to the DoC Security
Officers to ensure that critical DoC resources are protected. The
Contractor shall remain abreast of current issues, trends, laws,
regulations, and technologies. Security force management, Supervisors,
and Security Officers (SO) shall be trained to appropriate levels of
security industry standards as well as training standards specified in
this contract (see paragraph **C.4**).

d\. The Contractor shall provide continuous assessment and evaluation to
identify security weaknesses and vulnerabilities and provide recommended
corrective action to the COTR.

e\. Situations, which in the opinion of the DAS for Security, COTR or
ACOTR personnel, that represent a threat to life or property may result
in recall of off-duty security personnel in accordance with PWS
paragraph **C.2.5**.

**DEFEINITIONS -- TECHNICAL.** As used throughout this contract, the
following terms shall have the meaning as set forth below:

a\. [Authorized Access]{.underline}. Allowed entry to DoC facilities for
persons.

b\. [Contractor Officer]{.underline}. The Contracting Officer (CO) is a
person with the authority to enter into, administer, and/or terminate
contracts and make related determinations and findings. The term
includes certain authorized representatives of the Contracting Officer
acting within the limits of their authority as delegated by the
Contracting Officer.

c\. [Contractor]{.underline}. The term Contractor as used herein refers
to both the prime Contractor and any subcontractors. The prime
Contractor shall ensure that their subcontractors comply with the
provisions of this contract.

d\. [Contractor Program Manager]{.underline}. A Contractor Program
Manager (PM) is the individual designated by the Contractor who is
responsible for the management, supervision, and quality control of the
services performed under this contract. The PM is the point of contact
for the Contracting Officer's Technical Representative (COTR).

e\. [Government Program Manager]{.underline}. The primary Government
representative, entitled COTR/Alternate COTR, appointed by the CO to
monitor the Contractor\'' performance on this contract. The COTR also
serves as a Quality Assurance Evaluator (QAB).

f\. [Post]{.underline}. A station, location, or task to which Security
Officer's (SO's) are assigned.

g\. [Quality Assurance (QA)]{.underline}. A method used by the
Government to provide some measure of control over the quality of
purchased goods and services received.

h\. [Quality Control (QC)]{.underline}. A method used by the Contractor
to control the quality of goods and services produced.

i\. [Security Hours]{.underline}. The hours that DoC facilities are
closed for normal business operations, but secured by the Contractor.

**C.2.1 UNIFORMS.** All SPO's shall be in proper uniform as prescribed
in this contract at the beginning of their tour of duty and remain in
proper uniform until the end of their full tour of duty. Any uniform
part or accessory not prescribed or provided for herein, or authorized
in the contract, shall not be worn. Supervisors and SPO's who are not in
proper uniform at the times required by this contract may be replaced at
the discretion of the COTR, who will notify the Contractor's Supervisor
or Project Manager of problems of this nature. Supervisors and SPO's who
are out of uniform more than twice may be subject to permanent removal
from duty. If and when a Supervisor or SPO is removed from duty for
failure to be in uniform, the Contractor may be held financially
responsible.

a.  SPO's shall maintain uniforms, insignia, accessories, and equipment
    in a serviceable manner. All uniform accessories and equipment shall
    be standard black.

b.  All items of clothing shall fit well (i.e., not be too long, short,
    tight, or loose) and be clean, neat, and pressed to give the
    Security Officer a constant professional appearance. All accessories
    shall be kept clean and polished. The uniform shall be kept clean
    and neat. The Contractor as allowed in the attached Department of
    Labor Service Contract Labor Wage Determination shall pay cleaning,
    pressing, and repair costs.

c.  Shoes shall be black low quarter or high topped, lace type with a
    police or plain toe and standard heel. Shoes shall be kept shined.
    Metal taps are not permitted on the sole or heels of the shoes.

d.  The uniform's color(s) shall be the same as that in general use by
    large guard or security organizations in the United States (either
    blue or black) (see paragraph **C.9.2** for Contractor issued
    uniform requirements). Uniforms shall be readily distinguishable
    from those of local, state, and Federal enforcement agencies. All
    employees shall wear the same color and style of uniform and
    accessories, with the exception of the Project Manager. The Project
    manager shall wear business attire, i.e. coat and tie, pants suit
    and appropriate low-heal shoes, etc.

e.  The uniform shall only be worn when the SPO is on official duty or
    when the SPO is in transit between his/her place of residence and
    duty station.

f.  Appropriately lettered breast and cap badges, shall be worn as part
    of the uniform. Identification nametags shall be worn over the right
    breast shirt pocket.

g.  Shoulder patches stating "United States Department of Commerce
    (display of Agency logo) Security" not larger than 4 ½ inches by 4 ½
    inches shall be worn on the uniform's right shoulder (shirt and
    jacket). See paragraph **C.9.2.5** for a visual illustration and
    color description of the patch.

h.  While on duty, SPO's and Supervisors shall not wear any exposed
    jewelry, i.e., in their nose, eyebrows, ears, etc., except that
    female SPO's with pierced ears may wear "flat stud" earrings.
    Necklaces, beads, chains, bracelets, religious insignia, etc. are
    prohibited. Ornaments, other than those described in paragraph
    **C.5.5.1c**, shall not be worn on the uniform.

i.  Rings shall be limited to wedding rings, engagement ring and/or a
    class ring. Wristwatches may be worn with the exception of
    "ornamental" and loose fitting watches.

j.  Only prescription eyeglasses may be worn with the uniform.
    Sunglasses or darkly tinted glasses shall not be worn inside the
    building without a medical exemption.

**C.2.2 FIREARMS.** The Contractor shall be responsible for accounting
for all firearms at all times. On-site Supervisors and SPO's shall make
accurate receipt and return entries on the Government furnished firearms
and equipment control register. Supervisors shall inspect firearms prior
to issuance to the SPO. Firearms shall be returned to, and inspected by,
the Supervisors at the end of each tour of duty.

a.  Firearms will be assigned to individual SPO's. SPO's will maintain
    the weapon and will utilize their assigned weapon during annual
    requalification.

b.  Firearms shall be cleaned and oiled weekly, or more frequently as
    weather and/or environmental conditions may require, ensuring
    optimum operating condition.

c.  Firearms shall be handled in a safe and prudent manner. Loading and
    unloading of ammunition and the cleaning of the firearm shall take
    place in designated areas only.

d.  All weapons and associated ammunition shall be stored in accordance
    with safeguard standards established by the Government. Ammunition
    will be rotated during annual requalification. Unless required in
    the performance of assigned duties, no firearms shall be removed
    from the premise(s). When not in use, all firearms shall be stored
    in a safe or other cabinet that complies with Government standards
    for storage of weapons. The Government shall furnish a safe/cabinet
    for storage of weapons and ammunition.

**C.2.3 FIREARMS LICENSING AND PERMITS.** The Contractor must be
licensed by the District of Columbia to provide armed security guard
services. All SPO's assigned to this contract shall be licensed and
certified by both the General Services Administration (GSA) and the
District of Columbia to carry firearms. The Contractor shall provide all
official bonds required, and pay all fees or costs involved or related
to the authorization for arming of all employees engaged in providing
on-site services specified under this contract. The Contractor shall
ensure all SPO's and Supervisors, performing duties on-site, comply with
all current GSA, District of Columbia and local firearms suitability,
licensing and permit requirements including:

a.  Except where precluded by local law or ordinance, the Contractor
    shall obtain and maintain on file a valid GSA and District of
    Columbia Security Guard Permit and Weapons Permit for each SPO and
    Supervisor to carry while on duty.

b.  All Supervisors and SPO's shall carry their firearms permit on their
    person at all times while on duty.

c.  A copy of each SPO's permit shall be provided to the COTR at least
    three working days prior to the anticipated assignment date of any
    individual.

d.  The COTR shall be immediately notified should such firearm permits
    be terminated, revoked or suspended at any time and the SPO(s)
    affected shall be immediately removed from the worksite.

**C.2.4 SCHEDULED MAN-HOURS.** SPO services are required 24 hours a day,
7 days a week with actual hours scheduled varying by individual post.
However, because of changing conditions within the DoC facilities it may
be necessary to occasionally alter scheduled start and stop times to
meet security needs or to request additional SPO's. The Project Manager
shall be notified as far in advance as possible when it is determined
that a change in hours will be required. In cases of an emergency
nature, DoC reserves the right to notify the SPO or Supervisor directly
and later (as soon as time permits) advises the Project Manager.

**C.2.4.1 Project Manager Man-Hours.** The Project Manager shall
maintain an office at the HCHB and shall work Monday through Friday 0800
to 1600 hours. The COTR is authorized to unilaterally change the time of
day or number of hours worked by the Project Manager. Any COTR change
shall be at no increase in contract price provided the resultant Project
Manager working hours (excluding lunch break) do not exceed 8 hours per
day Monday through Friday.

**C.2.4.2 Supervisory Man-Hours.** The man-hours stated in the SPO Post
Orders are the minimum man-hours of supervision, which have been
pre-determined as essential to provide the degree of supervision
required by the Government. The Contractor is cautioned that the minimum
number of man-hours identified in the post orders are only the minimum
required personnel needed to maintain a presence and do not reflect the
actual number of personnel needed to accomplish all the requirements of
this contract. **The Contractor shall be responsible for assigning
sufficient additional personnel as necessary to accomplish all the
requirements in the Statement of Work (SOW).** As used herein, the term
"Supervisory Man-hours" shall include only the actual working time of
employees performing supervision. Should the Contractor not provide the
minimum number of supervisory man-hours, deductions may be made as
specified.

**C.2.4.3 Productive Man-Hours.** The manpower requirements outlined in
the Security Officer Post Orders (**Section J, Attachment 2**) are the
minimum productive man-hours determined by the Government as essential
to perform the work required by this contract. The Contractor is
cautioned that the minimum number of man-hours identified in the Post
Orders are only the minimum required personnel needed to maintain a
presence and do not reflect the actual number of personnel needed to
accomplish all the requirements of this contract. **The Contractor shall
be responsible for assigning sufficient additional personnel as
necessary to accomplish all the requirements in the SOW.** As used
herein, the term "Productive Man-hours" shall include only the actual
working time of employees performing services as specified on the
individual Guard Post Assignment Record (GSA Form 2580). The specific
duties and hours of each post by shifts are described in the SPO Post
Orders. The duty hours of posts are subject to change. Should the
Contractor fail to provide the specified number of minimum productive
man-hours, deductions may be made as specified Part I, Section G.

**C.2.5 ADDITIONAL SERVICES.** Additional services are defined, as any
work, requested and authorized by the Government, which is not covered
elsewhere in this SOW. This work generally will be for additional
security support of scheduled events that may occur during or after duty
hours or for unscheduled emergencies. Work shall be performed
immediately, if necessary, e.g., for an exigency or emergency situation.

a.  Additional service work will be separately reimbursed using
    firm-fixed-priced orders, requested on an as needed basis.

b.  The total number of prime-Contractor provided SPO's for additional
    services ordered during a given eight (8) hour shift would not
    exceed fifteen (15). If DoC requires in excess of fifteen (15)
    additional SPO's, those personnel in **excess of the initial fifteen
    (15)** the Contractor via a subcontract may provide SPO's. The COTR
    and the Contracting Officer (CO) on a case-by-case basis must
    approve utilization of the aforementioned subcontract labor in
    advance. Only pre-approved SPO's will be allowed to work on the
    subcontract and all subcontractors must meet the same terms,
    standards and conditions as outlined in the contract.

c.  For the additional services, the Contractor shall be responsible for
    providing any supervision or direction of his/her employees in the
    normal course of their security function. Any variation in duties
    will be coordinated between the COTR, Project Manager and/or
    Supervisor.

**C.2.5.1 Authorization.** The Contractor shall, at **unilateral
Government direction of the Contracting Officer,** who has specific
authority to issue Additional Services Orders for this contract, be
required to perform all additional services ordered. The Contractor
shall not proceed with any additional services without such Government
authorization. Government authorization to proceed may be accomplished
by a written Order or verbally. All verbally authorized work will be
supported by a follow-on written Order (multiple verbal orders issued
during each month may be consolidated on a single monthly follow-on
written order). All delivery orders will be issued in accordance with
the terms and conditions of this contract, including this SOW.

**C.2.5.2 Advance Notification.** The Government will attempt to
schedule requests for additional services at least 24 hours in advance
but reserves the right to request additional security services for
emergency purposes with no advance notice to the Contractor. The
Contractor's Project Manager shall be responsible for providing
additional services when notified by the CO or the COTR at least one (1)
hour prior to the scheduled completion of the regular tour of duty
(e.g., 1500 hours when the tour of duty ends at 1600 hours).

**C.2.5.3** Additional Services include, but are not limited to:

a.  **Emergency or Urgent Situation.** Additional Security Officers may
    be required for bomb threats, fires, natural catastrophes, civil
    disturbances, or other large gathering of people where, in the
    opinion of the COTR, a threat to life and property exists.

b.  **Special Events.** Additional Security Officers may be required for
    planned special events that require additional security (e.g., VIPs)
    or where large crowd or traffic conditions are anticipated.

c.  **Unscheduled Events.** Additional Security Officers may be required
    for unscheduled events that require additional security due to
    unanticipated conditions.

**C.2.6 SECURITY POST ORDERS.** The Government will provide the
Contractor with Post Orders. The Contractor shall provide the required
number of personnel to perform the specific duties outlined in the Post
Orders for each post for all applicable shifts. The post orders define
the basic work to be performed at each post, including the exact hours
of duty. All security posts are subject to rotation. The frequency of
rotation will depend on the post location. Temporary post orders or post
orders pertaining to specific posts shall be termed SPECIAL ORDERS and
shall have the same status as any other post order.

**C.2.6.1 Changes to Post Orders.** The COTR may modify, amend, and/or
revise Post Orders to change shift start and stop times and post
locations. Such changes shall not require modification of the basic
contract unless they result in an increase or decrease in contract
price. Changes which increase or decrease requirements, such as the
total number of basic hours specified, the amount of equipment,
supplies, etc., or otherwise affect the Contractor's cost, must be made
by the CO through a written bilateral modification to the contract.

**C.2.6.2 Post Order Deviations.** In the case of emergency conditions
requiring immediate attention, the COTR may direct the Contractor's on
site Supervisor to temporarily divert personnel from their normal duties
to respond to the emergency conditions, at no additional cost to the
Government. Such employees shall return to their normally assigned
duties when released from the emergency situation. Except for the
emergency conditions, the Contractor shall not divert personnel from
their prescribed post duties without the prior approval of the COTR. In
instances where verbal deviation approval is given by the COTR, all
pertinent facts concerning the deviation shall be recorded in an
incident report and forwarded to the COTR within three hours of the
approval. Diversions resulting from emergency situations shall be
reported to the COTR in an incident report within three hours of the
diversion.

**C.2.6.3 Break Periods.** SPO's shall be provided restroom, meal, and
other breaks as appropriate. No SPO shall be authorized to leave their
post during their tour of duty except when proper relieved. It is the
responsibility of the Contractor to provide a break relief SO(s) and to
coordinate a schedule for SPO's so that the necessary building security
and posts are manned as required at all times during a break period.
**Roving patrol SPO's may not provide relief breaks.**

**C.2.6.4 Tour of Duty.** All SPO's shall begin work promptly (see
attachment) at the start of their tour of duty and shall remain on the
job until the end of their full tour of duty except for authorized
breaks. SPO's shall not leave their posts during the post operating
hours unless properly relieved. **No Contractor SPO shall assume
contract duties unless s/he has been in a non-working status for a
minimum of eight (8) hours prior to reporting for duty under this
contact.** No employee of the Contractor shall provide more than twelve
(12) consecutive hours of duty under this contract. These limitations
may be waived by the COTR in emergency situations which are beyond the
control of the Contractor, i.e. weather conditions which prevent the
next shift from getting to the building, civil disturbances, or
bombings. A written confirmation of waiver shall be obtained for each
occurrence from the COTR.

**C.2.7 SECURITY OFFICER DUTIES.** The Security Officer's duties
required to meet the security requirements include, but are not limited
to the following:

**C.2.7.1 General Duties.**

a.  Protect all persons an property.

b.  Report all violations of published and/or verbal orders.

c.  Remain on post until properly relieved.

d.  Pass all information relative to post to the relieving Security
    Officer.

e.  Keep Supervisor advised of changes and conditions around post.

f.  Obey all proper orders emanating from Supervisor.

g.  Review new orders or assignments upon assuming post.

**C.2.7.2 Public Relations.** Security Officers shall conduct themselves
in a manner reflecting the highest credit to DoC. Security Officers
shall treat all persons with courtesy and respect, constantly striving
to win the god will of the public by demonstrating impartial enforcement
of regulations. Courtesy, tact, diplomacy and self-control shall be
maintained even when firmness is necessary in the performance of duties.

**C.2.7.3 Entrance and Exit Control (Employees and Visitors).** The
Security Officer shall operate and enforce a system of personnel
identification. This may include the operation of Magnetometers,
hand-held metal detectors, or x-ray equipment; and the checking of
handbags, packages, vehicles, etc., to detect weapon, contraband and the
like.

a.  The Security Officer shall deter unauthorized personnel or property
    from entering the HCHB. When directed by the COTR the Security
    Officers shall take action to deter unauthorized individuals or
    vehicles from entering the HCHB. Personnel authorized access to DoC
    controlled areas must present/display a valid DoC identification
    badge (permanent or temporary).

b.  The Security Officer shall courteously and promptly issue temporary
    badges to Government employees, visitors, Contractors, vendors, and
    others, and record the required information.

c.  The Security Officer shall comply with all Post Orders regarding
    entrance/exit control.

**C.2.7.4 Reserved.**

**C.2.7.5 Roving patrol.** The Security Officers shall patrol areas
inside and outside the HCHB in accordance with routes and schedules
provided by the COTR. During this patrol, these procedures include, but
are not limited to, the following:

a.  Reporting immediately, in accordance with procedures in the
    Officer's Duty Book, any problems, incidents, violations, etc.,
    immediately taking corrective action, secure the area (if
    necessary), and documenting the incident.

b.  Reporting daily, in accordance with procedures in the Officer's Duty
    Book, potentially hazardous conditions and items in need of repair,
    including inoperative lights, leaky faucets, toilet stoppages,
    broken or slippery floor surfaces, etc.

c.  Turning off unnecessary lights, checking safes, lock-type
    repositories, cabinets; closing windows; and opening and closing
    (secure) doors and gates, etc.

d.  Not disturbing papers on desks, opening desk drawers or cabinets,
    erasing blackboards, or using Government equipment except as
    authorized.

**C.2.7.6 Fixed Post.** The Security Officers shall maintain fixed,
stationary positions at the entrances to the HCHB and individual offices
and other designated areas in order to prevent unauthorized entrance.
Security Officers may also monitor closed-circuit television or other
such equipment in order to promptly respond to security situations.

**C.2.7.7 Personal Escort Duties.** The Security Officers shall provide
a personal escort for designated personnel, visitors, etc., when
directed to do so by the COTR to meet particular threats to the personal
safety of these individuals or as a courtesy. Generally this will
include, but not be limited to, such things as escorting from one room
to another, one floor to another, parking areas etc.

**C.2.7.8 Traffic and Parking Enforcement.** The Security Officer shall
assist in directing traffic on Government property (vehicle and
pedestrian), controlling parking, monitoring parking and controlling
vehicle entrances/exits.

**C.2.7.9 DoC Rules and Regulations.** The Security Officers shall
observe building occupants and visitors for compliance with posted and
published rules, regulations, and polices. Take immediate corrective
action for violations, detain suspects for violations until Federal or
local police assistance arrives, and initiate or assist in preliminary
investigations and reporting procedures.

**C.2.7.10 Law and Order.** This shall also include taking whatever
action is necessary to detect, stop, and detain any individual(s)
attempting to commit criminal acts against the safety and security of
the Government, its employees or property, and the general public.

a.  After apprehension of a person suspected of committing a criminal
    offense, the suspect shall be turned over to the proper law
    enforcement agency for transporting and processing. The SPO shall
    prepare an incident report and may possibly be called as a witness
    in legal proceedings.

b.  In the event of a break in, attempted break in, or any law and order
    violation, the SPO shall immediately notify the following
    authorities in the order indicated:

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(1) Federal Protective Service Records and Communication Center (RCC)

(2) The COTR

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c.  The SPO's shall receive and process complaints, take initial
    investigation reports, and protect crime scenes. The SPO's shall
    conduct interviews, prepare incident reports, and prepare/take
    statements and other informational documents necessary to record
    data derived from investigate activities or complaint reports.

**C.2.7.11 Control Issuance and Storage of Emergency Special Keys.** The
SOs shall receive and issue, and account for all emergency special keys
to the HCHB offices, entry doors, gates, etc., as directed by the COTR.

**C.2.7.12 Security.**

a.  Monitor and respond to HCHB intrusion detection systems. Security
    Officers shall be dispatched and arrive at alarm sites within
    five (5) minutes of the alarm sounding. The Security Officers shall
    secure the area and be responsible for detaining any person or
    persons attempting to gain unauthorized access to the property.
    Security Officers shall be capable of communicating wit the control
    center so that appropriate authorities (police department, etc.) may
    be contacted immediately if required. The Government reserves the
    right to test the Contractor's response to intrusion alarms not more
    than three (3) times a month during the term of the contract without
    prior notice.

b\. Monitor and respond to fire and other building equipment alarm
systems. SPO's shall be dispatched and arrive at alarm sites within five
(5) minutes of the alarm sounding. Security Officers shall be capable of
communicating wit the control center so that appropriate authorities
(fire department, etc.) may be contacted immediately if required. SOs
shall take what action is warranted in the event of fire or other
emergency. They shall assist in evacuating personnel, extinguishing
fire, moving valuable materials, etc. The Government reserves the right
to test the Contractor's response to intrusion alarms not more than
three (3) times a month during the term of the contract without prior
notice.

**C.2.7.13 Building Systems.** When required by written instructions, or
verbal instructions in emergency conditions from the COTR, the
Contractor shall perform minor operations and/or record data in
connection with the operation of the building systems.

**C.2.7.14 Lost and Found.** Security Officers shall make every effort
to identify the owner and return the lost property to its rightful owner
in a timely manner. Any money or high value items shall be turned in
immediately to the COTR. When this is not possible receive, provide
receipt for, and store found articles for up to 30 calendar days pending
proper disposition from the COTR.

**C.2.7.15 Injuries and Illnesses.** All SPO's shall be trained in
Cardiopulmonary Resuscitation (CPR) and shall provide CPR when
necessary. The SPO's also shall be trained in a certified Red Cross
basic first aid course and shall render minor medical assistance when
necessary and as required obtain medical assistance in the event of
injury or illness to Government employees or others while in the HCHB or
on the grounds. The Contractor shall ensure that all required CPR and
first aid certifications for the SPO's are kept current to the District
of Columbia and/or Red Cross standards.

**C.2.7.16 Civil Disturbances.** The Contractor shall perform such other
functions as may be necessary in the event of situations or occurrences
such as civil disturbances or attempts to commit other criminal acts
adversely affecting the security and/or safety of the Government, its
employees, property, and the general public lawfully in the building or
on the grounds under control of DoC. SPO's shall assist and/or
supplement law enforcement personnel during such situations.

**C.2.7.17 Emergencies.** In case of an emergency situation, the COTR
shall have the right to direct the activities of the SPO in order to
respond to the emergency. When the time and circumstances permit, such
direction will be requested through the Project Manager. Emergencies
will include, but are not limited to, such things as a bomb threat,
fire, imminent or the potential for imminent personal danger to DoC
employees, visitors, etc. The diversion may be for the duration of the
emergency or longer. Under no circumstances may the SPO refuse to
cooperate with such directives when DoC determines that an emergency
situation exists. The Project Manager or Supervisors shall be notified
of an emergency situation and the SPO shall make a record of it in
his/her log as soon as practicable after resolution of the situation. No
additional cost shall be charged to the Government for the diversion,
and the Contractor will not be held accountable for the normal daily
work that was not done and which was otherwise scheduled for the
diverted Security Officer(s). When the Contractor has reason to believe
that the COTR is abusing the authority of this emergency provision, he
shall bring it to the immediate attention of the Contracting Officer,
citing specific examples of such alleged abuse and the Contracting
Office shall promptly notify the Assistant Director for Security
Operations who will investigate the situation. The Contracting Officer
as to the outcome of the investigation will notify the Contractor in
writing. All SPO's shall review and know the floor plan and Occupant
Emergency Plan of the HCHB.

**C.2.7.18 Property Movement Control.** The Contractor shall receive and
account for property passes from person(s) removing property from the
HCHB. The Contractor shall verify information on the property pass in
accordance with DoC rules and regulations.

**C.2.7.19 Animal Control.** The Contractor shall be responsible for the
general control of "natural inhabitants" or other unleashed animals when
they become injured, entrapped, or become a nuisance or hazard to DoC
employees and guests. The Contractor shall coordinate with the local
animal control authorities in the capture and removal of live animals
and shall notify Building Management when a dead carcass needs to be
removed.

**C.2.7.20 Other Incidents.** If multiple incidents occur, the Security
Officer (s) may be required to act independently as a primary security
source until law enforcement assistance arrives.

**C.2.7.21 Reports and Records.** The Contractor shall prepare required
reports on accidents, fire, bomb threats, unlawful acts, etc., and
provide these reports to those officials specified by this contract, in
post orders, or by the COTR. The Contractor shall initiate
independently, preliminary investigation of reports, and testify in
various judicial proceedings on behalf of the Government. Reports will
be typed within 24 hours of occurrence.

**C.2.7.22 Complaints.** The Contractor shall respond to complaints from
any person concerning security, safety, or law enforcement within the
Government's jurisdiction. Such complaints shall be reported to the
control center and the COTR for resolution and disposition. The Control
shall endeavor to deter crimes against persons without waiting for a
specific complaint, while immediately notifying the local law
enforcement agency.

**C.2.8 SECURITY EVALUATION DRILLS.** Depending upon such things as the
frequency and the nature of the security problem, it is possible that a
series of evaluation drills will be conducted periodically by the
Government to assure the emergency response capability of security
personnel. It is anticipated that these drills would be conducted during
normal working hours at no additional expense to the Contractor.

**C.3 MANAGEMENT AND ADMINISTRATION.**

a.  *CONTRACT MANAGEMENT AND SUPERVISION IS CONSIDERED CRITICAL TO THE
    PERFORMANCE OF THIS CONTRACT**. ***Failure on the part of the
    contractor to furnish, at all times, a competent and knowledgeable
    Project Manager, and such supervision as required herein, may render
    the Contractor subject to default.

b.  When the Project Manager or Supervisors will be unavailable due to
    illness, vacation, or for any other reason, the Contractor shall
    assign another individual of equal or greater qualifications to
    perform all requirements set forth in the contract. The Contractor
    shall provide the COTR the name(s), telephone numbers(s), and
    address(es) of the Project Manager, alternate Project Manager and
    Supervisors.

c.  The Project Manager, alternate Project Manager, or Supervisors shall
    not alter the assigned duties of the SPO, particularly when the SPO
    is on duty, without first notifying the COTR. The purpose of this
    restriction is to prevent breaches of security from occurring when a
    Project Manager or Supervisor changes the assignment or duties of a
    SPO without knowledge of the current security situation at the
    facility.

**C.3.1 REPORTS, RECORDS, PLANS AND OTHER DATA.** The Contractor shall
prepare reports, records, plans, and other data as specified. The
reports and records shall be clear, concise, accurate and timely. The
Contractor shall prepare the following reports:

a.  Disposition of Lost and Found Property

b.  Monthly Status Report

c.  Quality Control Plan/Quality Inspection Report

d.  Contingency Plan

e.  Training Plan

f.  Pre-employment Screening Documentation

g.  Government Property Inventory Report

h.  Security Operations Plan

i.  Mandatory Security Reports

**C.3.2 PROJECT MANAGER.** The term "Project Manager" means the person,
designated in writing by the Contractor, who has complete authority to
act for the Contractor during the term of the contract.

a.  It is the responsibility of the Contractor to appoint a full-time
    on-site Project Manager who is qualified and competent. The Project
    Manager shall be available to act for the Contractor to oversee and
    coordinate the services described in this contract. As such, the
    Project Manager shall provide the single point of contact through
    which all Contractor/Government communications, work, and technical
    direction shall flow except in cases of an emergency. The Government
    will not accept any individual as Project Manager (or Supervisor)
    who cannot act and make sound decisions entirely on their own or who
    is not available to the COTR 24 hours through a telephone, pager
    system, or radio communication. The Project Manager shall respond to
    emergencies or critical situations; call back the COTR within 10
    minutes to confirm the beeper page/call; and be on the site within
    one hour (60 minutes) of the pager/beeper page/call being placed by
    the Government. The pager/beeper shall be of the type that can be
    contacted via a telephone. Uniformed employees performing as a
    Supervisor shall not perform the duties of the Project Manager or
    SPO under the terms of this contract or any other security service
    contract except during an emergency situation and with authorization
    of the COTR for each exemption requested. The Project Manager is not
    allowed to act in the complicity as a Supervisor or SPO.

b.  The Project Manager shall receive and execute, on behalf of the
    Contractor, such technical direction as the COTR may issue within
    the terms and conditions of the contract. The Project Manager shall
    have the authority to accept notices of deductions, Guard Post Spot
    Surveys, and all other correspondence on behalf of the Contractor.

c.  **Duties.**

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(1) Project management duties include, but are not limited to, managing
    all required services; communicating with the Government; monitoring
    Supervisors; keeping personnel informed of, and trained in, all
    aspects of their positions, tasks, and duties; planning and
    scheduling all work requirements and training; preparing reports;
    establishing and maintaining records; and ensuring quality control.

(2) The Project Manager is responsible for providing professional and
    qualified manpower as necessary to perform the Security Services
    outlined in this contract. S/he shall provide the HCHB with a
    full-time Security Supervisor for each shift and provide necessary
    leadership and support to ensure security services are provided as
    documented and requested in this contract.

(3) The Project Manager shall perform Quality Control Inspections on all
    shifts and maintain frequent liaison with the COTR on this contract.
    S/he shall attend security performance meetings with the COTR and
    company inspectors.

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d.  **Project Manager Schedules and Reports.**

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(1) **Work Control Schedule.** The Project Manager shall prepare
    separate work control schedules for contract Supervisors and
    productive SPO's and post them in work areas and locker rooms at
    2-week intervals. The schedules shall be prepared on forms furnished
    by the COTR or an equivalent substitute form approved by the COTR.
    Changes to schedules shall be posts in work areas and locker rooms
    in sufficient time to assure that employees affected by a change in
    duty hours are properly notified. A copy of the schedule and all
    changes shall be furnished to the COTR prior to posting. The work
    schedules shall include scheduled relief periods and starting and
    stopping times.

(2) **Monthly Status Report.** The Project Manager shall prepare a
    monthly status report for the COTR. The report shall identify
    significant issues, problems, or concerns related to the performance
    or administration of the contract. The report shall include
    statistics on the suitability and stability of the work force (i.e.,
    absenteeism, turnover rates, and behavior infractions, training
    accomplished during the month, summary of incidents, injuries
    reported, etc.)

**C.3.3 SUPERVISORS.** The term "Supervisor" means a person designated
in writing by the Contractor and approved by COTR, who has authority to
act for the Contractor on a day-to-day basis at the work site. The
Supervisors shall not simultaneously perform the duties of Supervisor
and Security Officer under the terms of this contract. Contractor
provided supervision should be commensurate with the workforce size.
Each supervisor shall have a security clearance at the Secret level.

**C.3.3.1** The Supervisor shall ensure that employees:

a.  Are available to man all posts as required by the contract.

b.  Are properly trained to perform all duties as specified in
    accordance with this contract and the Post Order Record for the
    security post assigned.

c.  Are properly uniformed and present a neat appearance.

d.  Maintain a continued state of proper training.

e.  Possess the necessary permits, authority, etc.

**C.3.3.2 Availability of Supervision.** Supervisory personnel in charge
of work under this contract shall be available 24 hours a day, 7 days a
week. The Contractor's supervisor shall respond to pager/beeper calls
within five (5) minutes. Contractor representatives contacted by the
beeper pager/call number shall be empowered by the Contractor to make
decisions and take corrective action when necessary to fulfill the terms
and conditions of the contract. The pager/beeper shall be of the type
that can be contacted via a telephone.

**C.3.4 ADMINISTRATIVE SUPPORT.** The Contractor shall provide all
administrative support necessary to accomplish the contract
requirements. The administrative support shall provide the typing,
filing, data entry, and other services required for the proper
administration of the contract. Administrative support staff functions
include, but are not limited to, personnel file maintenance, preparing
reports and records, ordering any necessary materials and tracking
inventory, maintenance of Government property records, and obtaining all
necessary permits and licenses to comply with all applicable Federal,
state, and local laws.

**C.3.5 QUALITY CONTROL.** The Contractor shall establish and maintain a
Quality Control (QC) Program to provide independent corporate and
on-site management surveillance and inspection of Contractor security
operations to assure that the

requirements of the contract are satisfactorily performed. The QC
program shall be documented in a comprehensive ***Quality Control
Plan/Quality Control Inspection Report***.

**C.3.6 SAFETY.** The Contractor shall establish procedures to ensure
all operations are performed in a safe manner. The Contractor's safety
procedures shall include methods that ensure continuous strict adherence
to proper safety procedures, particularly firearms safety.

**C.3.7 CONTINUTITY OF OPERATIONS.** Continuity of Security operations
for the HCHB is critical. The Contractor shall ensure qualified, trained
additional personnel are available, when requested, in the event of
disasters or emergencies such as fires, acts of nature, accidents, and
civil disturbances. Additionally, the Contractor shall ensure qualified
personnel are always available to prevent any interruption of security
services in the event of server weather conditions, (snow, ice, etc.) or
labor problems (labor slow downs, sickouts, or strikes). Accordingly,
the Contractor shall:

a.  Develop and implement emergency callback procedures, which enables
    the Contractor to promptly respond (within 1 hour) to requirements
    for emergency services at any time other than during the normal
    operating time. The plan shall provide for the availability of
    additional security personnel to reform those services necessary to
    meet the required security operational standards. The plan shall
    also include provisions for recall of key technical, supervisory,
    and management personnel as required. The Contractor's on duty
    personnel shall in addition to any immediate response provide these
    services.

b.  Perform tasks as assigned in the HCHB "Occupant Emergency Plan."
    Participation in this emergency plan shall be mandatory during the
    event of a building related emergency or natural disaster regardless
    of the time of occurrence.

c.  Ensure all Contractor employees receive Emergency Response Training.
    This training shall include, but is not limited to, procedures to be
    followed.

d.  If requested, provide operational support until relieved of such
    responsibilities by the COTR.

e.  Be prepared to resume normal operations immediately upon cessation
    of emergencies.

f.  In the event of labor problems the ***Contingency Plan*** shall
    detail how the Contractor will provide qualified personnel to ensure
    that no interruption of services occurs as a result of a labor
    strike.

**C.4 TRAINING AND CERTIFICATION.** To be eligible to perform under this
contract, all employees, including replacement employees shall meet the
training requirements set forth herein prior to performing any on-site
security services under this contract. All aspects of the training
requirements under this contract are subject to evaluation and approval
or rejection by the COTR or his/her designate. Unless otherwise
specified, all personnel shall successfully complete all required
training prior to performing services under this contract.

a.  **Training Completion Report.** The Contractor shall submit a report
    of the completion of all required training for each employee. If
    required blank forms will be provided by the Government. No other
    form will be accepted for satisfying this requirement. This does not
    include firearms training.

b.  **Waivers.** There shall be no waivers granted for any training
    requirements specified in this contract.

**C.4.1 TRAINING PLAN.** The Contractor shall submit a ***Training
Plan*** within ten (10) days after receipt of the award notice. The
***Training Plan*** shall include a ***Training Schedule*** of all
training. The Government reserves the right to reject the training plan
if it determines that training facilities are inadequate and/or
instructors are not qualified to provide such training. If the training
plan is rejected, the Contractor shall submit a new training plan within
ten (10) calendar days. Failure to submit an acceptable training plan
may be grounds for termination for default of this contract. Revisions
to the approved training plan shall be submitted to the COTR for
review/approval within five (5) calendar days of such revision. In the
event of personnel turnover, new Contractor employees must complete
training under the Contractor's then current training plan. The
Government reserves the right to audit all or part of the Contractor
provided training courses.

**C.4.2 TRAINING REQUIREMENTS.**

**C.4.2.1 Government Provided Training/Orientation.** Each Contractor
employee, including the PM and Supervisors, shall attend the mandatory
Government Training/Orientation and refresher training sessions prior to
performing any security duties under this contract. In cases of an
emergency, the COTR may waive the requirement for the completion of
refresher training prior to performing duties. In these instances,
refresher training shall be accomplished at a later time specified by
the COTR.

a.  Following the Government provided training, personnel shall be
    required to pass a written test on all training subjects prior to
    performing any security duties under this contract. A student must
    attain a minimum score of 80% before a certificate will be issued.
    The written test results shall be submitted to the COTR for review.
    After the COTRs review the test results shall be kept on file and be
    accessible at the request of the COTR.

b.  Training will usually be presented during normal Government business
    hours. The Contractor shall request this training in writing to the
    COTR at least five (5) working days before the training will be
    required, indicating the names of persons to attend. The COTR will
    confirm this request and establish the time and place for the
    presentation.

c.  The Government will provide the initial contract start-up
    orientation training session. The Government may choose, to
    videotape the orientation training session and provide the
    Contractor with a copy of the videotape. This videotape would be
    utilized by the Contractor to administer subsequent orientation
    training due to replacement, attrition, etc. Following the
    videotaped session, a Government representative will be available to
    answer questions and to proctor the government test. The Government
    may exercise the right to hold additional training session as it
    deems necessary.

d.  **Security Officers, Supervisor and PM On-site Orientation
    Training.** All Security Officers, Supervisors and the PM shall
    complete a six (6) hour Government provided on-site training
    session. The Government classroom training session will be based on
    the subjects listed on the **Government Training Syllabus**. The
    Government will schedule the Security Officer orientation after
    notice of contract award.

e.  **Additional PM and Supervisor Orientation Training.** In addition
    to the Government provided six (6) hour on-site classroom training,
    COTR or designated representatives shall annually present a four (4)
    hour additional PM and Supervisor orientation training to all
    Contractor on-site Supervisors and the PM. One Supervisor, in turn,
    shall ensure all replacement Security Officers assigned under the
    contract receive proper orientation and training. The PM and
    Supervisor orientation will be scheduled by the Government after
    notice of contract award. PM and Supervisor on-site orientation
    training includes subjects such as:

-   Essential requirements for the HCHB

-   General information and special orders for the HCHB

-   Building walk-through and familiarization'

-   Communication systems, including proper radio techniques and
    communication procedures;

-   Security post duty procedural training;

-   Operational procedures for security systems on protected premises;

-   Emergency operational procedures for security systems in the
    Occupant Emergency Plan;

-   Employee motivation; and

-   Post inspection procedures.

f.  **Security Operations Center Orientation Training.** The Government
    will provide training for an initial fifteen (15) contract
    employees, including Supervisors, who perform duties as Security
    Operation Center (SOC) operators. Thereafter, the Contractor shall
    provide training required for new personnel due to replacement,
    attrition, etc. SOC training includes subjects such as:

-   Introduction to Security Management Systems;

-   Introduction to Access Control, Intrusion Detection and other
    associated Electronic Security Systems;

-   Operation of the HCHB Video Monitoring Systems:

-   Key Control;

-   Equipment Control;

-   Emergency Responses and Notification; and

-   Communications Procedures.

g.  **Security Officer, Supervisory and PM Refresher Training.** During
    the base year of the contract, three two(2) hour sessions of
    refresher training will be provided to the PM, SO and supervisory
    contract personnel currently assigned to duty within the HCHB.
    During subsequent years of the contract, two (2) hours of quarterly
    refresher training will be provided to the PM, SO, and supervisory
    contract personnel currently assigned to duty within the HCHB. The
    training will focus on subjects such as:

-   Updates or new policies and procedures;

-   Security Procedures and Equipment;

-   Emergency Operations

-   Safety; and

-   Communications.

h.  **Additional Supervisory and PM Refresher Training.** Two (2) hours
    of quarterly refresher training will be provided to the PM and
    supervisory contract personnel currently assigned to duty within the
    HCHB. The training will focus on subjects such as:

-   Updates or new policies;

-   Role of the Supervisor

-   Dealing With the Public;

-   Additional Security Services

-   Security Procedures and Equipment;

-   Administrative Requirements; and

-   Enforcement of Rule and the Law.

**C.4.2.2 Contractor Provided Training.** The Contractor shall provide a
qualified competent instructor(s) and facility (ies) for all Contractors
training. An instructor(s) certified by the General Services
Administration (GSA) shall provide all training. All SOs and Supervisory
personnel shall complete all Contractors training and be required to
pass a written test (administered by the certified instructor) on all
training subjects prior to performing any security duties under this
contract. A student must attain a minimum score of 80% before a
certificate will be issued. The certified instructor cannot be an
employee of the Contractor's organization or be affiliated with the
Contractor. The written test results shall be submitted to the COTR for
review. After the COTR's review, the test results shall be kept on file
and be accessible at the request of the COTR.

a.  **Basic Training.** In addition to the basic training and firearm
    qualifications set forth elsewhere in this contract, the Contractor
    shall provide at least 40 hours of basic training to all employees
    working under this contract on the subjects listed on the training
    syllabus. The training shall meet the GSA, District of Columbia and
    basic industry-wide law enforcement training quality and standards.

b.  **Supervisory Training.** In addition to the basic training, all
    Supervisors working under this contract shall successfully complete
    Contractor provided supervisory training. Supervisory training shall
    be specialized and include, but not be limited to, the following
    management areas:

-   Management principles;

-   Control center operations and procedures;

-   Dealing with security problems and issues;

-   Techniques for issuing written and verbal orders;

-   Uniform clothing and grooming standards;

-   Code of Conduct;

-   Emergency response;

-   Scheduling;

-   Reports, Plans, Forms and Documentation; and

-   Quality Control Techniques.

c.  **Refresher Training.** The Contractor shall plan and conduct
    refresher training as needed, but no less than two hours each
    quarter. Subjects shall include but are not limited to:

-   Safety procedures;

-   New techniques in security operations;

-   Public relations and interaction with general public;

-   CPR (as required);

-   Firearms handling procedures; and

-   Emergency Response procedures.

d.  **Security Officer Orientation Training.** The Contractor shall
    provide orientation training for all replacement personnel.

**C.4.2.3 Evaluation of Contractor Training.** The Contractor shall
submit an outline of all training, to the COTR, for approval prior to
starting work on this contract. Additionally, the Contractor shall
provide the training location to the Government five (5) working days
prior to scheduled training. The Contracting Officer, COTR or their
designated representative reserves the right to monitor and evaluate the
conduct of all Contractor provided or acquired training.

**C.4.2.4 Instructor Qualifications.** All required formal Contractor
training shall be administered (i.e., taught, presented) by persons who
are certified by either or both the GSA and the District of Columbia as
qualified to instruct or teach the specific subjects or topics required.
Certification to instruct the specific subject shall be in the form of a
certificate issued by an accredited institution of learning (school,
college, university etc.), a governmental (Federal, state, county, etc.)
educational certification body (agency, board, commission, etc.), or by
documentation that the person instructing has sufficient experience
in/with the subject to be able to instruct the subject in an
authoritative, practical, and current manner. Such certification
(documentation) offered shall be current (by date), and shall meet the
approval of the COTR. Copies of the instructor's certification and
documentation shall be submitted to the COTR for approval.

**C.4.3 FIREARMS: TRAINING/QUALIFICATION AND CERTIFICATION.**

**C.4.3.1 Firearms Training.** The Contractor shall be responsible for
firearms training required for all employees, including Supervisors, who
are working under this contract. The Contractor shall submit the
Certificate of Firearms Training to the COTR certifying that the
contract employee has been trained in the correct handling and safe use
of firearms and ammunition. Also, that s/he has demonstrated proficiency
in firearms qualifications prior to the scheduling of any contract
employee for certification in firearms qualification by both the GSA and
the District of Columbia. The Government will provide blank forms. No
other form will be accepted for satisfying this requirement.

**C.4.3.2 Qualification and Certification.** All employees performing
under this contract shall be qualified and certified in firearm
proficiency by a firearm instructor certified by both the GSA and
District of Columbia. No employee shall be assigned to perform under
this contract prior to the receipt of written notice to the Contractor
from the COTR approving the firearm qualifications. Firearm
qualifications under this contract shall be valid for one year from the
date of qualification and certification. Training, recertification, and
qualification shall be conducted no less than annually for all
personnel.

**C.4.3.3 Qualification Firearms.** Firearm qualification and training
shall be with weapons and ammunition as specified in **Section J,
Firearms Qualification and Training.** The Contractor shall provide the
necessary weapons for qualification. All Contractors provided weapons
used for the qualification of contract employees shall be inspected and
approved by an authorized range officer prior to the scheduled use of
any District of Columbia, State of Maryland or Virginia certified firing
range. The Contractor shall provide ammunition used for firearm
qualification. The Contractor shall be responsible for licenses and
permits required for weapons during transit between the employees'
dispatch points and firing range.

**C.4.3.4 Firearms Safety Testing.** The Contractor using a firearm
instructor certified by the GSA and/or District of Columbia, States of
Virginia or Maryland shall accomplish firearm safety training and
testing. Each Supervisor and SO shall demonstrate knowledge of firearms
safety by properly loading and unloading a weapon. Other demonstrations,
such as lowering the hammer on a round and firing single or double
action may be required.

**C.5 PERSONNEL.** The Contractor shall only furnish Project Managers,
Supervisors and Security Officers who meet or exceed the qualifications
set forth herein from the commencement of performance under this
contract and throughout the term of the contract, including options and
extensions. All Contractor personnel shall also be properly trained,
including weapons training, and receive HCHB orientation prior to their
assignment under this contract. Should the Government elect to require
an increase in the number of base positions, such individuals assigned
shall meet or exceed qualifications, specified herein. The Contractor
shall submit ***Pre-Employment Screening Documentation*** for all
employees, including replacement employees, prior to their assignment in
this contract.

a.  No Contractor person shall assume duties for this contract until
    approved in writing by the COTR.

b.  The Contractor is required to implement personnel policies
    (including wage and benefit policies) designed to effectively limit
    turnover at both the supervisory and productive officer levels.

c.  Proposed substitute personnel shall be equal to or better qualified
    than the personnel being replaced.

d.  The Contractor shall not employ any civilian employed by the
    Government at the HCHB or any of its tenant activities. Military
    personnel may be employed provided that prior written consent is
    obtained from their commanding officer.

**C.5.1 KEY PERSONNEL.** The Project Manager and Supervisors are
considered key personnel. The Contractor shall notify the Contracting
Officer and the COTR, in writing, prior to making any changes in key
personnel positions.

**C.5.2 PERSONNEL QUALIFICATIONS.** All Contractor employees performing
security services under this contract are subject to the DoC Regulations
for Security Officers qualification set forth in the Special Contractors
Requirements Clause. **STANDARDS OF CONDUCT**. All Security Officers
must pass a favorable National Agency Check. All Supervisors performing
duty at the HCHB shall possess a District of Columbia Special Police
Officer (SPO) commission with sufficient authority to detain or make
arrest for violations of law occurring at the HCHB while on duty.

**C.5.2.1 Level of Qualifications.** DoC has determined that the level
of security services required under this contract definitely exceeds the
traditional "Guard II" level and is equal to Special Police Officer
qualifications as determined by the Department of Labor's Wage
Determination. The normal level of building guard services generally
required for GSA contracts is not acceptable. The ideal Security Officer
(SO) under this contract is an individual who shall possess the capacity
to acquire a good working knowledge of HCHB requirements, be proficient
in reading and understanding printed regulations and detailed written
orders, and be able to compile reports which convey factual information.
SPO's shall also possess honesty, integrity, good judgement, courage,
alertness, self-reliance, and the ability to deal with the public in a
tactful and courteous manner in dispensing information relating to the
HCHB its organization and functions, and the layout of the facility.

**C.5.2.2 Qualification Standards.** The Contractor shall be responsible
for assuring that the Project Manager, Supervisors, and all SPO's
utilized under the contract meet the following general standards. SOs
shall conduct themselves in a manner reflecting highest credit to DoC.
SOs shall treat all persons with courtesy and response, constantly
striving to win the good will of the public by demonstrating impartial
enforcement of regulations. Personnel shall provide the following:

a.  Ability and skill to interact and tactfully communicate with DoC
    employees, other Government personnel, and the general public.

b.  Ability to be courteous, tactful, diplomatic, and maintain
    self-control even when firmness is necessary in the performance of
    duties.

c.  Ability to understand, clearly explain, interpret, and apply rules,
    regulations, directives, and procedures.

d.  Ability to demonstrate poise, self-confidence, and an ability to
    make sound decisions and react quickly under stressful conditions.

e.  Ability to prepare clear and concise written reports.

f.  Ability to learn and adapt to changing situations.

g.  Ability to accept and respond to verbal and written instructions and
    directions.

**C.5.2.3 Experience/Education Qualifications.**

a.  **Project Manager.** As a minimum, the Project Manager shall possess
    at least seven (7) years of specialized security experience and
    five (5) years (within last seven years) of management experience at
    a government facility with a security force of at least fifty (50)
    officers. Two-year college degree in law enforcement or security
    management is desired.

b.  **Captain (Supervisor).** As minimum, the Captain shall possess at
    least a minimum of five (5) years of successful security experience
    in field supervision (civilian community law enforcement, military
    service law enforcement, commercial or industrial guard service) and
    three (3) years (within last five year) of management experience.

c.  **Shift Supervisors.** Shift Supervisors shall be individuals of
    unquestionable integrity and display a mature attitude with good
    judgement. As a minimum, the Shift Supervisors shall possess at
    least a minimum of three (3) years of successful security experience
    in field supervision (civilian community law enforcement, military
    service law enforcement, commercial or industrial guard service).

d.  **Armed Security Officer.** As a minimum, each SO shall be GSA
    certified as an armed Security Officer, possess a high school
    diploma or GED, be a United States citizen, possess at least
    three (3) year of armed security experience within the last five (5)
    years, be at least 21 years of age, and able to fluently speak,
    read, and write the English language. Qualifying security experience
    consists of law enforcement, contract security, or military police.
    Document Security Officer and incidental guard duty is
    non-qualifying.

**C.5.2.4 Minimum Medical Qualifications.** Before entrance on duty, all
Sos and Supervisors shall undergo a pre-employment medical examination
at the Contractor's expense. The Contractor shall submit to the COTR a
GSA Form SF-78, Medical Certificate or equivalent for all SOs performing
services under this contract. No SO shall be allowed to assume a post
under this contract until the COTR has approved the Medical Certificate.
SOs will be required to obtain a medical examination once every two (2)
years or once a year if 40 years or older after the initial exam.
Supervisors will be required to meet the same minimum standards or be
relieved of their duties until the condition is satisfactorily corrected
or eliminated.

Failure to meet any of the following required medical qualifications
would be disqualifying for appointment. These medical qualification
standards are considered minimum standards and will not be waived in any
case. Any individual who has been incapacitated due to serious illness,
injury, disease, or operation which could interfere with the effective
performance of assigned Security Officer service duties, shall, prior to
resumption of such duties, provide medical evidence of recovery and
ability to perform such duties. The minimum requirements are as follows:

a.  **General Health.** All Security Officer service personnel working
    under this contract shall be in good physical condition and health
    and is able to protect themselves and others, and withstand sudden
    emotional stress and physical exertion in apprehension of suspects
    and violators. While no specific limits are given for weight versus
    height, they should be roughly proportionate based on commonly used
    life insurance tables (e.g., Metropolitan Life Insurance Company
    Table of Heights and Weights), see attachment \_. Responding to an
    emergency situation will be on foot, requiring running, jogging,
    jumping, climbing, and/or crawling, and followed by physical efforts
    as necessary to resolve the emergency situations such as assisting
    in suppressing fires, evaluating personnel, and overpowering an
    intruder or violator as necessary.

b.  **Vision.** Binocular vision is required and shall test 20/20
    (Snellen) with or without corrective lenses. Uncorrected vision
    shall not test less than 20/40 in one eye and 20/50 (Snellen) in the
    other eye. Near vision, corrected or uncorrected, shall be
    sufficient to read Yeager Type 2 at 14 inches. The ability to
    distinguish basic as well as shades of color is required, as is
    normal peripheral vision.

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(1) Loss of vision in one eye is disqualifying.

(2) Glaucoma shall be disqualifying unless controlled by acceptable
    medical or surgical means, provided such medications, as may be used
    for controlling glaucoma, do not cause undesirable side effects
    which adversely affect the individual's ability to perform assigned
    security job duties, and provided the visual requirement stated in
    b(1) above is met.

(3) Where corrective eyeglasses are required, they shall be of the
    safety glass type.

(4) The use of corrective eyeglasses or contact lenses shall not
    interfere with individual's ability to effectively perform assigned
    security job duties during normal or emergency operations.

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c.  **Hearing.** Using an audiometer for measurement, there should be no
    loss of 30 or more decibels in each ear at the 500 Hz, 1,000 Hz and
    2,000 Hz, with no level greater than 40 decibels at any one
    frequency (by ISO 389 "Standard reference Zero for the Calibration
    of Purtone Audiometer" (1975) or ANSI s3.6-1969 (r.1973)
    "Specifications for Audiometers").

d.  **Diseases.** Individuals shall have no established medical history
    or medical diagnosis of epilepsy or diabetes, or where such a
    condition exists, the individual shall provide medical evidence that
    the condition can be controlled with proper medication so that the
    individual will not have a seizure, or lapse into a coma or
    unconscious state while performing assigned Security Officer duties.
    Any other disease or condition, which interferes with the full
    performance of position duties, is also grounds for medical
    rejection.

e.  **Addition.** Individuals shall have no established medical history
    or medical diagnosis of habitual alcoholism or drug addition, or
    where such a condition has existed, the individual shall provide
    certified documentation of having completed a rehabilitation program
    which would give a reasonable degree of confidence that the
    individual would be capable of performing assigned Security Officer
    services duties.

f.  **Mental Health.** Individuals shall be emotionally and mentally
    stable with no history of any basic personality disorders.

**C.5.3 PHYSICAL FITNESS.** The physical stamina of Security Officers in
responding to handling emergency situations is crucial in the
performance of this contract. The Contractor shall develop and maintain
a physical fitness program for all Security Officers assigned to perform
duties under this contract. The program shall be sufficiently
comprehensive to ensure employees maintain physical fitness allowing
them to continuously meet the physical requirements of the duties. Any
individual who cannot meet the physical requirements, including
inability discovered through on-the- job performance shall be
disqualified to work under this contract. See attachment on Height and
Weight standards for Male/Female Officer.

**C.5.4 SUITABILITY CHECKS.**

**C.5.4.1** The Contractor shall provide, for each prospective SO, all
data at the time of hire and in the form and format as may be necessary
(see Subsection C.5.4.2 below) to assure the completion of the
Government investigations. The Contractor shall assure that all
Contractor employees working under this contract have successfully
passed the Contractor's screening process as required I Subsection
C.5.4.3 below. Information developed during the Contractor's screening
is to be furnished to the COTR prior to the employee beginning work on
this contract.

**C.5.4.2** The Contractor shall take necessary steps to assure that
employees who are selected for assignment to this contract are
professionally and personally reliable, of reputable background and
sound character, and meet the training and experience requirements
stipulated herein. The fact that the Government performs suitability
determinations shall not in any manner relieve the Contractor of his/her
responsibility to assure that all employees furnished are reliable and
of reputable background and sound character. Should suitability checks
conducted by the Government render ineligible a Contractor-furnished SO,
the Contracting Officer, in conjunction with the COTR, will investigate
the cause and determine whether the Contractor has abdicated his/her
responsibilities in this respect. Should there be a need to replace a SO
due to nonperformance, the Contracting Officer, in conjunction with the
COTR, will determine whether the Contractor has abdicated his/her
responsibilities to select trained and experienced employees of sound
character.

**C.5.5 PERSONAL APPEARANCE.** The guidelines prescribed in this section
apply to all Contractors SO employees providing security services under
this contract. SOs are representatives of the Government and shall meet
the highest standard of personal appearance. These standards are not
intended to demoralize or depersonalize individuals, but to prevent
individuality from interfering with or detracting from the proper
wearing of the uniform.

**C.5.5.1 Grooming Standards.** The Contractor is responsible for
assuring that Supervisors, SOs maintain a neat appearance in accordance
with generally accepted standards of the community, and the specific
requirement of this contract.

a.  **General.** SOs shall be clean and properly groomed when reporting
    for duty and while on duty. Their fingernails shall be free of dirt
    and shall be trimmed so that they do not extend beyond the
    fingertips.

b.  **Hair Mass and Styles.**

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(1) The hair should not interfere with the proper wearing of any
    official headgear. The height of the hairstyle measured from the
    scalp to the highest point of the coiffure should not exceed 2 ½
    inches.

(2) Hair at the front of the head should not descend below either
    eyebrow when the head is uncovered or protrude below the sweatband
    of the headgear.

(3) Special requirements -- female SOs. When in uniform, female SOs
    should keep their hair neat and clean at all times. Hair styles that
    fall below the ears shall be tied back and hair shall be arranged in
    styles that do not extend below the blouse collar or below the front
    sweatband of the uniform cap. Upswept hairstyles that prevent the
    proper wearing of the uniform cap will not be allowed.

(4) Special requirements -- male SOs. Male SOs should keep their hair
    clean, neat, and combed at all times. Hair should not cover the top
    of the ears or the shirt collar when the SO is standing. The face
    shall be clean-shaven except for moustaches and sideburns, which are
    acceptable if they conform to the standards below. Sideburns are
    permitted provided they are neatly trimmed, do not extend below the
    lowest part of the ear, are of constant width (not flared), and end
    with a clean-shaven, horizontal line. Moustaches are permitted
    provided they are neatly trimmed and do not extend sideways beyond a
    vertical line drawn upward one-half inch from each corner of the
    lips and not below a horizontal line drawn one-fourth inch below the
    corner of the lips, nor above a horizontal line drawn from the
    bottom of the nose.

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c.  **Hair Ornaments.** Ornaments (flowers, combs, etc.) shall not be
    worn in the hair. Items used to hold the hair in place (bobby pins,
    hairpins), should be concealed as much as possible, and should be of
    color that blends with the hair. Hatpins of plain design having
    black or dark blue pinheads are authorized when needed to secure the
    cap to the hair.

d.  **Makeup.** Makeup may be worn by female SOs provided it is subdued
    and natural looking.

**C.5.6 STANDARDS OF CONDUCT.** The Contractor shall be responsible for
maintaining satisfactory standards of employee competency, conduct,
appearance, and integrity and shall be responsible for taking such
disciplinary action with respect to his/her employees as may be
necessary. The Contractor is also responsible for ensuring that his/her
employees do not disturb papers on desks, open desk drawers or cabinets,
or use Government telephones, except as authorized. The following (in
addition to Title 36, Code of Federal Regulations, Part 1280) minimum
standards shall apply to Contractor employees performing service under
this contract. All SOs shall:

a.  Be courteous and demonstrate good manners toward DoC employees,
    Federal Officials, and the general public. SOs shall maintain a
    respectful and helpful attitude in all endeavors.

b.  Maintain a neat, clean and businesslike appearance and, comply with
    dress standards while on duty.

c.  Reports to work physically fit and mentally alert. SOs feeling
    otherwise shall make appropriate notification to their Supervisor
    and request necessary relief or instructions.

d.  Report any circumstances that may adversely affect their performance
    on a particular assignment to their immediate Supervisor prior to
    the assignment.

e.  Except in an official capacity, not possess narcotics, dangerous
    drugs, controlled substances, or marijuana either on or off duty.
    SOs shall abstain from the consumption and possession of alcoholic
    beverages while on duty, and shall not report to work under the
    influence of intoxicants or drugs.

f.  Not inspect, clean, exchange or handle weapons in public areas or in
    the presence of DoC employees, family members, or members of the
    general public.

g.  Store weapons in space designated by the COTR at the end of duty.

h.  Not engage in any discussions concerning DoC internal matters,
    policies, grievances, or personalities; or financial, personal, or
    family matters with DoC employees, family members, the public, or
    any known associates of the above.

i.  Not entertain, socialize, or enter into business arrangements with,
    give legal advice or grant special favors to, DoC employees, family
    members, and friends of the above.

j.  Not gamble or unlawfully bet or promote gambling on Government owned
    or leased premises.

k.  Remain on duty until properly relieved. Never desert a duty post and
    remain alert at all times while on duty.

l.  Not disclose any official information, except to DoC or other
    officials having a need to know, or make any news or press releases
    without the express permission of the Contracting Officer or COTR.

m.  Refrain from discussions concerning duty assignments(s),
    particularly manpower, weapons, security precautions, or procedures,
    except with those person having a need-to-know.

n.  Not accept or solicit gifts, favors, or bribes in connection with
    official duties.

o.  Not use official identification for other than official purposes.

p.  Not knowingly give false or misleading statements or conceal
    material facts in connection with employment, promotion, travel
    voucher, any record, investigation, or other proper proceeding.

q.  Neither discriminates against, nor sexually harasses, employees or
    members of the general public.

r.  Refrain from any activity that would adversely affect the reputation
    of the DoC.

s.  Avoid personal and business associations with person's known to be
    convicted felons or persons known to be connected with criminal
    activities. This does not apply to immediate family members.

t.  Avoid any criminal, infamous, dishonest, immoral, or notoriously
    disgraceful conduct, habitual use of intoxicants or excess, or drug
    addiction.

u.  Demonstrate the highest standards of personal and moral conduct
    expected of law enforcement officers.

v.  Always perform assignments in accordance with prescribed regulations
    to the best of their ability and in accordance with safe and
    security working procedures and practices.

w.  Not make statement(s) about fellow employees or officials with
    knowledge of the falseness of the statement or with reckless
    disregard of the truth.

x.  Report serious violations of prescribed rules and regulations.
    Report violations of statutes to appropriate management officials.

y.  Not fail, unnecessarily delay, or refuse to carry out a proper order
    of a Supervisor or other official having responsibility for the work
    of the employee.

z.  Not possess, use, lose, damage, or otherwise take Government
    property or the property of others without authorization.

a.  Not eat, drink, or take breaks except in designated areas.

**C.5.7 RECORDING PRESENCE.** Each contract employee shall sign in when
reporting for duty and sign out when leaving at the end of the work
shift. The Record of Time of Arrival and Departure provided by the COTR,
or other Contractor's form approved in advance by the COTR, shall be
used for this purpose and is considered Government property. The sign in
and sign out location will be designated by the COTR. The SO shall be
responsible for personally notifying the Supervisor, Project Manager, or
COTR upon daily entrance on duty for purposes of verification. The COTR
reserves the right to review and/or maintain the logs.

**C.5.8 REMOVAL FROM DUTY/REPLACEMENT.** The CO/COTR may request the
Contractor to immediately remove any employee(s) from the worksite for
nonperformance, misconduct, or failure to abide by all laws and
regulations; or, if determined by the Government the individual should
be disqualified for either suitability or security reasons, or if unfit
to perform their security duties. The CO will advise the Contractor
verbally, followed by a written confirmation, of the removal when it has
been determined that the SO must be removed. The CO must confirm
requests for permanent removal of a SO in writing and the determination
of permanent removal shall be final. Specific reasons for removal will
be provided in the written CO's determination. The Contractor shall
comply with these requests.

The frequency and severity of these violations will determine any action
to be taken by the Contracting Officer. Actions that may be taken
include contract monetary deductions by the Government to obtain the
required services from another source or to offset the services not
performed by the Contractor, and/or termination for default.

**C.5.8.1 Unfitness.** For clarification, a determination of unfitness
may be made from, but not limited to, incidents involving the most
immediately identifiable types of misconduct or delinquency as set forth
below:

a.  Violation of the Rules and Regulations Governing Public Use of
    Facilities, 36 CFR 1280.

b.  Neglect of duty, including sleeping while on duty, unreasonable
    delays or failure to carry out assigned tasks, conducting personal
    affairs during official time, and refusing to render assistance or
    cooperate in upholding the integrity of the security program at the
    worksite.

c.  Falsification or unlawful concealment, removal, mutilation, or
    destruction of any official documents or records, or concealment of
    material facts by willful omissions from official documents or
    records.

d.  Disorderly conduct, use of abusive or offensive language,
    quarreling, intimidation by words or actions, fighting. Also
    participation in disruptive activities, which interfere with the
    normal and efficient operation of the Government.

e.  Theft, vandalism, immoral conduct, or any other criminal actions.

f.  Selling, consuming, or being under the influence of intoxicants,
    drugs, or substances, which produce similar effects.

g.  Improper use of official authority or credentials.

h.  Unauthorized use of communication equipment or Government property.

i.  Misuse of weapon(s).

j.  Violation of security procedures or regulations.

k.  Failure to be in proper uniform

l.  Violation of parking procedures or regulations.

m.  Violation of the smoking/eating regulations.

**C.5.9 AUTHORITY AND JURISDICTION.** All Contractor Supervisors
performing duty at the HCHB shall obtain a District of Columbia Special
Police (SPO) commission with sufficient authority to detain or make
arrests for violations of law occurring at the HCHB, and the adjacent
grounds that it sits upon, while on duty. The Contractor shall assume
full authority for any act of his/her employee(s) in the exercise of any
such police authority. Copies of the SPO commission described herein
shall be provided to the COTR at least three working days prior to the
anticipated assignment date of any individual. The Contactor shall pay
for all fees associated with obtaining an SPO commission.

**C.5.10 DRUG AND ALCOHOL TESTING.**

**C.5.10.1 Definition of Terms**

a.  "Employee," "Conviction," and "Controlled Substance" are as defined
    in FAR 23.503. The use of controlled substance in accordance with
    the terms of a valid prescription, or other uses authorized by law
    shall not be considered as abusing a controlled substance and not
    subject to the requirements of paragraphs, **C.5.10.2 and
    C.5.10.3**.

b.  "Use, in violation of applicable law or Federal regulation, of
    alcohol": means having, while on duty or during a pre-employment
    interview, an alcohol concentration of 0.04 percent by weight or
    more in the blood, as measured by chemical test of the individual's
    breath or blood. An individual's refusal to submit to such test is
    presumptive evidence of use, in violation of applicable law or
    Federal regulation, of alcohol.

c.  Employees in a sensitive position for this contract are:

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(1) All Contractor or subcontractor employees (Supervisors and Security
    Officers) performing duties on site at the HCHB or grounds; or

(2) A Contractor or subcontractor employee in other positions that the
    Government, Contractor, or subcontractor determines could reasonably
    be expected to affect safety or security.

**C.5.10.2** The Contractor shall establish and maintain a drug and
alcohol program that provides for preemployment, reasonable suspicion,
random, post-accident, and periodic recurring (follow-up) [testing of
all employees (Contractor and subcontractor in sensitive
positions]{.underline} for use, in violation of applicable law or
Federal regulation, of alcohol or a controlled substance. As a minimum,
the Contractor's Drug and Alcohol program shall include the following
requirements:

a.  The Contractor's program shall test for the controlled substances
    use, including marijuana and cocaine. The Contractor may establish
    its testing or rehabilitation program in cooperation with other
    contractors and organizations.

b.  The Contractor's program shall conform to the "Mandatory Guidelines
    for Federal Workplace Drug Testing Programs" published by the
    Department of Health and Human Services (59 FR 29908, June 9, 1994)
    and the split sample method of collection shall be used.

c.  The Contractor's program shall provide, where appropriate, for the
    suspension, disqualification, or dismissal of any employee in a
    sensitive position in any instance where a test conducted and
    confirmed under the Contractor's program indicates that such
    individual has used, in violation of applicable law or Federal
    regulation, alcohol or a controlled substance.

d.  The Contractor's program shall further prohibit any such individual
    from working in a sensitive position on a DoC contract, unless such
    individual has completed a program of rehabilitation described in
    **C.5.10.3** below.

e.  The Contractor's program shall further prohibit any such individual
    from working in any sensitive position on a DoC contract if the
    individual is determined under the Contractor's program to have
    used, in violation of applicable law or Federal regulation, alcohol
    or a controlled substance and the individual meets any of the
    following criteria:

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(1) The individual had undertaken or completed a rehabilitation program
    described in **C.5.10.3** below prior to such use;

(2) Following such determination, the individual refuses to undertake
    such a rehabilitation program;

(3) Following such determination, the individual fails to complete such
    a rehabilitation program; or

(4) The individual used a controlled substance or alcohol while on duty.

**C.5.10.3** The Contractor shall institute and maintain an appropriate
rehabilitation program which shall, as a minimum, provide for the
identification and opportunity for treatment of employees in sensitive
positions who are in need of assistance in resolving problems with the
use of alcohol or controlled substances.

**C.5.10.4** The Contracting Officer will provide direction, of which
takes precedence, in the event of any disagreement or inconsistency of
**C.5.10** and subparagraphs with any state or local Government laws,
rules, regulations, ordinances, standards, or orders.

**C.5.10.5** For any Collective Bargaining Agreement, the Contractor
will negotiate the terms of its program with employee representatives,
as appropriate, under labor relations laws or negotiated agreements.
Such negotiation, however, cannot change the requirements of **C.5.10**
and subparagraphs. Employees covered under collective bargaining
agreements will not be subject to the requirements of **C.5.10** and
subparagraphs until those agreements have been modified, as necessary;
provided, however, that if one year after commencement of negotiation
the parties have failed to reach agreement, an impasse will be
determined to have been reached and the Contractor will unilaterally
implement the requirements of **C.5.10** and subparagraphs.

**C.5.10.6** The Contractor shall ensure that the requirements of
**C.5.10** and subparagraphs are included in all subcontracts in which
work is performed by an employee in a sensitive position, except
subcontracts for commercial items (see FAR parts 2 and 12).

**C.6 CONTRACTOR TRANSITION.** Contractor transition activities shall be
accomplished in accordance with this contract and FAR 52.237-3,
Continuity of Services and shall commence at contract award. All
transition activities are considered to be included in the firm-fixed
price of the contract.

**C.6.1 SECURITY TURNOVER RESPONSIBILITY.** The services provided by the
incumbent Contractor are vital to the Government's overall effort, and
continuity must be maintained at a consistently high acceptable level
without interruptions. The Contractor (incoming Contractor) shall
provide all necessary support to ensure a smooth operational transition
and shall assume full responsibility of all security services when the
security responsibility is turned over to the incoming Contractor.

**C.6.2 CONTRACTOR START-UP ACTIONS.** After award, but prior to
performance, the Contractor shall coordinate through the Contracting
Officer and the COTR a facility survey for the purpose of familiarizing
each SO with the HCHB. (For SOs hired after implementation of the
contract, the facility survey will be conducted on the first day of
duty.) Included will be a distribution, by the COTR to the Project
Manager, of the following:

a.  Post Orders

b.  HCHB access procedures (or security plans) which required the
    analysis and understanding of the Contractor, Project Manager,
    Supervisors, and the individual SOs.

c.  Policy and specific procedures for responding to emergency alarms,
    bomb threats, suspected incendiary devices, etc.

d.  Floor plans and area maps of the HCHB, which depict emergency
    evacuation routes, the location of each fire alarm (or environmental
    protection alarm), special instructions pertaining to security
    controls, and special instructions pertaining to the utility cut-off
    valves, switches and security controls.

e.  The Emergency Occupant Plan (EOP), including a detailed review of
    the exact responsibility of each post.

f.  Operating procedures and manufacturer manuals, or DoC prepared
    training materials that will be used to formally instruct security
    console operators in the technical operation of the integrated
    security and environmental safety systems, including the following:
    interior intrusion detection system; access control system; closed
    circuit television system; and fire alarm system.

g.  Conduct training.

h.  Complete medical and physical fitness evaluations.

**C.6.3 PHASE-OUT.** In the event the follow-on contract to this
contract is awarded to another Contractor, you, as the incumbent
Contractor, shall provide all reasonable support to the Government and
the follow-on Contractor to ensure an orderly transition and minimize
any impact on the operation. With regards to the follow-on Contractor's
access to incumbent employees, a recruitment notice may be placed in the
HCHB prior to follow-on Contractor assuming full security
responsibilities.

**C.7 REGULATIONS**. In performance of their duties all SOs, the Project
Manager, and Supervisors shall adhere to the standards of conduct and
performance set forth in this contract and the following:

a.  **Title 41 Code of Federal Regulations Part 101-20.3** (made part of
    this contract by reference).

b.  **DoC Regulations.** DoC regulations, which contain the basic
    procedures for the operation, maintenance and protection of
    property. The primary regulations and related procedures to be
    followed by the Contractor are listed below. Supplementary
    regulations, which will be provided to the Contractor by the CO,
    will be incorporated by contract modification.

c.  **Security Officer's Duty Books.** The SO Duty Books, to be
    furnished by the COTR, shall be maintained by the Contractor at the
    Security Operations Center and shall contain complete duty
    instructions for all posts involved, including instructions for
    emergency procedures. A separate loose-leaf binder shall be
    furnished by the COTR and maintained by the Contractor at each
    additional fixed post and will contain only those items of duty
    instructions pertinent to that specific post. SO's Duty Books shall
    not be removed from Government property, or reproduced or copied in
    any manner unless properly authorized, in writing, by the COTR.

d.  **Public Use of Facilities (Title 36, Code of Federal Regulations,
    Part 1280) as amended by DoC.** Titles 36, as amended by DoC, are
    applicable to the HCHB under the charge and control of DoC and are
    applicable to all persons entering in or on such property.

**C.8 GOVERNMENT FURNISHED PROPERTY.** The Contractor shall be
responsible and accountable for all Government property in accordance
with the requirements of the contract. This includes Government property
in the possession or control of a subcontractor. The Contractor shall
establish and maintain a control system in accordance with FAR subpart
45.5 to control, preserve, and maintain all Government property in its
possession. The Contractor shall submit a ***Government Property
Inventory Report.***

a.  **Accountability for Government Property.** All property furnished
    by the Government under this contract shall remain the property of
    the Government. Upon termination of the contract, the Contractor
    shall render an accounting of all such property that has come into
    his/her possession under this contract. All equipment issued by the
    Government to the Contractor will be issued on a DoC Receipt of
    Property or other similar issue document. Any property furnished by
    the Government to fulfill contracted requirements which is lost or
    damaged, resulting from improper use or negligence by the
    Contractor's employees, will be repaired or replaced by the
    Government and the cost of repairs or replacement will be deducted
    from the Contractor's invoice.

b.  **Use of Government Property.** Government property (to include
    telephone) shall be used for official Government business only in
    the performance of this contract. Government property will not used
    in any manner for any personal advantage, business gain, or other
    personal endeavor by the Contractor or the Contractor's employees.

c.  **Safeguarding Government Property.** The Contractor shall take all
    reasonable precautions, as directed by the Government, or in the
    absence of such direction, in accordance with sound industrial
    practices, to safeguard and protect Government property.

d.  **Malfunctioning of Government Property.** The Contractor shall be
    responsible for reporting to the COTR the malfunctioning of any
    Government equipment used by the Contractor or the Contractor's
    employees.

e.  **Misuse or Abuse.** Any equipment, which is misused or abused by
    Contractor personnel, shall be repaired in accordance with FAR Part
    45.5 and the cost thereof will be deducted from payments owed the
    Contractor for services rendered. The appropriate Government
    personnel (the COTR unless otherwise designated) shall be notified
    when such equipment is malfunctioning.

**C.8.1 GOVRNMENT FURNISHED MANUALS, BOOKS, GUIDES, FORMS, ETC.** The
Government will furnish the following items:

a.  Electrical and mechanical equipment, operating and maintenance
    manuals and training guides for the operational of the integrated
    security and environmental safety systems, as follows: interior
    intrusion detection system; access control system; closed circuit
    television system; and fire alarm system.

b.  SO's Duty Book, including all inserted information required. The
    COTR will provide all initial information and changes. The
    Contractor shall post the changes in the SO's Duty Book.

c.  All administrative forms prescribed for use by the Contractor's
    employees while on duty may be obtained from the COTR.

d.  Security Post Orders.

**C.8.2 GOVERNMENT FURNISHED SPACE.**

a.  Security Operations Center (SOC) and appropriate furnishing for the
    conduct of command, control, communication and coordination
    activities necessary for the performance of this contract; the
    monitoring of security, fire consoles, enunciators, printers, and
    video display units and the reception desk and associated standing
    area for visitors.

b.  Project Manager's are and appropriate furnishings for performance of
    this contract is located with the SOC.

c.  Use of classroom space for on-site training necessary to meet the
    training requirements of this Contract. Classroom use must be
    scheduled in advance.

d.  Access to concession facilities (when open) and restrooms.

**C.8.3 GOVERNMENT FURNISHED SERVICES**. The Government will furnish the
following services:

a.  Repair and maintenance of Government provided equipment and space.

b.  Building utilities and custodial services in accordance with
    established HCHB Operational Procedures.

c.  Use of medical facilities (when available) for emergency purposes.

**C.8.4 GOVERNMENT FURNISHED EQUIPMENT.** The Government will furnish
the following equipment:

a.  Telephones in the SOC and Posts for use in the performance of this
    contract.

b.  It is possible that the Contractor may also be provided other
    Government equipment such as magnetometers, X-ray machines, and
    closed circuit television monitoring equipment. During orientation,
    the proper use of the equipment will be covered.

c.  Three (3) desktop PC's, two (2) laptop computers and one (1)
    printer.

**C.9 CONTRACTOR FURNISHED PROPERTY.** The Contractor shall furnish and
maintain in acceptable condition, at no cost to the Contract Supervisor,
or SOs, all items of uniform and equipment necessary to perform work
required by this contract, as set forth below:

**C.9.1 EQUIPMENT.**

a.  **Radio Equipment.**

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(1) The Contractor shall provide and maintain all radio equipment
    necessary to provide communications with all posts in support of the
    security operations at the HCHB. The Contractor's base stations
    shall be located in the SOC in the HCHB. Special consideration shall
    be given to the physical structure of the facilities' building to
    ensure a continuous communication capability. Contractor will
    provide enough radios, one for each post, five TAS posts and one for
    the COTR with charger.

(2) The Contractor shall make application and initiate action otherwise
    required to receive a license and authorization to operate radios on
    frequencies specified by the appropriate agency of the Federal
    Government. When necessary, the CO or his/her authorized
    representative will issue a letter of authorization, identifying the
    Contractor has having a need to communicate over a frequency or
    frequencies in order to fulfill obligations under this contract.

(3) DoC requests that the frequency range will be compatible with
    current DoC owned radios. All two-way radio units must have the
    capability of transmitting and receiving clear and concise vocal
    transmission between the Security Officer, Supervisory Personnel,
    COTR and the SOC during duty hours. The Contractor shall have a 24
    hours continuous contact availability for response to inquiries,
    complaints, emergencies and other incidents that are reported by law
    enforcement personnel, or the COTR.

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b.  **Firearms.** Firearms, of a sufficient quantity, shall be furnished
    by the Contractor in order to equip each SO and Supervisor while on
    duty. (Note: approximately 35 firearms are required for normal
    operations per the Post Orders; however, the ability to
    simultaneously arm all on duty Supervisors and SOs is required.
    Also, from time-to-time additional personnel are required for
    special activities/functions and additional site requirements (see
    **C.1.3)** when more weapons are required).

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(1) Personal weapons shall not be used. Firearms shall be Sig Sauer
    P-228, 9-mm handgun, double-action only. The Government as meeting
    the requirement will not accept other weapons loaded with 9-mm
    ammunition.

(2) The COTR is responsible for ensuring the firearms furnished comply
    with the requirements outlined herein. In the event of a dispute
    regarding whether firearms meet the requirements, the CO will make
    the final decision.

(3) The Contractor shall provide appropriate and ample supplies of
    firearm upkeep and maintenance equipment (cleaning solvents,
    lubricating oil, rods, brushes and patches, and other normal
    maintenance tools).

(4) The Contractor shall provide a list of serial numbers of firearms to
    be used or stored on the premises to the COTR prior to the contract
    performance date. The list shall be keep current at all times.

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c.  **Firearm Safe/Cabinet.** The Government will provide an approved
    safe/cabinet in the HCHB Security Operations Center, for the storage
    of Contractor firearms.

d.  **Ammunition.** Each armed SO and Supervisor(s), entering on duty,
    including the uniformed on-site Supervisor(s), shall be issued
    twelve (12) rounds of 124 grains jacketed hollow-point ammunition
    and one additional magazine. Ammunition shall be inspected and
    cleaned daily to ensure its safe and effective use.

**C.9.2 UNIFORMS.** Uniform type, parts, equipment, magazine pouch and
accessories, and the wearing of the same shall conform to approved
standards and usage prescribed in this contract. Any uniform part or
accessory not prescribed or provided for herein, or authorized in the
contract shall not be worn. The color of uniform accessories and
equipment shall be standards black. All SOs shall wear the same style or
type of uniform accessories and equipment.

a.  The COTR must approve uniforms within 10 days after contract award.

b.  The Contractor shall, prior to the contract performance date, submit
    to the COTR documentation that the following items of uniform, and
    equipment have been issued to each employee. The COTR is responsible
    for ensuring that the uniforms furnished under this contract comply
    with this contract. Any disputes regarding application of the
    standards shall be referred to the Contracting Officer for
    resolution.

**C.9.2.1 Hard Uniform Requirements.** All Contractor employees
performing security services under this contract shall be issued the
following:

ITEM QUANTITY

Shirt, long sleeve(\*) with military creases & badge reinforcing 5 full
time

3 part time

Shirt, short sleeve (\*\*) with military creases & badge reinforcing 5
full time

3 part time

Trouser, all season weight 3

Black Belt 1 3/8" garrison plain finish 1

Necktie, break away style black in color 2

Black chin strap, gold for supervisors 1

Jacket, winter, patrol type (Reefer Style) with front double zipper

& side vents and badge reinforcing 1

Jacket, light weight, Eisenhower type with badge reinforcing

(not a wind breaker) 1

ITEM QUANTITY

Rain Gear in bright yellow with Security on back, for all outdoor

posts, rovers and Supervisors 1

Black Gloves (pair) leather and lined 1

Black Pistol Belt -- Standard uniform garrison type (1 ¾" width) 1

Winter Hat, black in color 1

Holster, firearm (slide on belt type) with hammer safety strap,

Left/right as required, leather, black in color 1

Black keepers belt 4

Black Magazine pouch 1

Handcuffs (pair) with key 1

Black Handcuff case 1

Black keystrap w/flap 1

Flashlight, mini, black metal with batteries 1

Flashlight holder, (snap-away) 1

Radio case with strap 1

Insignia, "Contractor's name" shoulder patch (each shirt and

Jacket) 8-12

Insignia, "United States Department of Commerce Security"

Shoulder patch (each shirt and jacket) 8-12

Black Shoes, Leather 1 pair

Whistle, thunder, w/chain attachment (metal) silver color 1

Whistle, thunder, w/chain attachment (metal gold color) 1

(Supervisor's only)

Silver (non-supervisory), Gold (supervisory) metal cap

Ornament & breast badge 1 each

Nameplate, 3 ½" by ¾" black ½ lettering on brushed silver

(non-supervisory), gold (supervisory) with initial and last name 1 each

Long sleeve shirts will be required beginning October 1 and short
sleeves

beginning May 1

\*\*During the months of June and September either long or short sleeves
may be worn provided all on duty SOs are identically uniformed.

**C.9.2.2 Soft Uniform Requirements.** All Contractor employees
performing security services under this contract at the HCHB at Post 22
shall be issued the following:

ITEM QUANITITY

Dark Blue Blazer(\*) 2

Gray Slacks (\*\*) 3

White shirt or blouses, long sleeve 5 full time

3 part time

White shirt or blouses, short sleeve 5 full time

3 part time

Striped necktie (clip-on) 2

Appropriate style low-heeled black shoes 1 pair

Black socks 3 pairs

Pan Cake holster 1

Nameplate, 3/1/2" by ¾" black ½ lettering on brushed

Silver plastic with initial and last name 1 each

Insignia, "Contractor's name" shoulder patch (each shirt

and jacket 8-12

Insignia, "United States Department of Commerce Security"

shoulder patch (each shirt and jacket) 8-12

\* Blazer. Three-ply tropical blend full-cut traditional blazer.

\*\*Three-ply tropical blend full-cut traditional gray trousers or
slacks.

Colder weather and outdoor posts may necessitate a heavier fabric.

**C.9.2.3 Supplementary Equipment.** Each SO and Supervisor on duty
shall be equipped with supplementary equipment to include, but not
limited to: notebooks, pens, pencils, replacement flashlight batteries
and bulbs, police baton, inclement weather clothing (raincoat, cap
covers, overcoats, overshoes, mitten(gloves), etc.), as appropriate to
operations. All inclement weather clothing shall be identical in style
and color for each SO. SOs and Supervisors shall not be permitted to
provide themselves with any unauthorized supplemental or personal
equipment, such as chemical agent devices, concealed firearms, knives,
"come-alongs," or other such non-standard items.

a.  The Contractor shall provide and maintain on-site, an adequate
    supply of batteries for all flashlights.

b.  Police batons, extendable with holders, shall be made available to
    SOs on duty, as appropriate to operations when authorized by the
    COTR. The COTR shall approve the storage on-site of any police
    batons, as may be required.

**C.9.2.4 Metal Cap Ornament and Breast Badge.** The cap ornament and
breast badge shall state "Security Officer" and be Blackington Company,
stock number A6938A, or equivalent.

***[AFTER: Statement of Objectives]{.underline}***

**I. [BACKGROUND]{.underline}**

The (Agency) requires uniformed protective security services for its
headquarters (HQ) building, 24x7x365. This building is located at
(Address). The demand for highly qualified, highly skilled personnel
working within the HQ Building is a daily requirement; these offices
house the Secretary, Deputy, and Sub-cabinet members. The office hours
are from 0600 to 2000 with peak hours from 0800 to 1700. The building
has a high rate of public use and many (agency) and non (agency)
functions use the mail lobby, auditorium, and conference rooms. These
functions are open to anyone, including foreign nationals. At any given
time, 16 fixed and roving posts must be manned, along with coverage of
the command center (approximately 22 contractor employees at all times).

**II. [PROJECT SUMMARY]{.underline}**

A. The (Agency) expects the Contractor to provide security services for
the HQ Building, 24x7x365. This service will provide a daily deterrent
against unauthorized, illegal, or potentially life-threatening
activities directed toward (agency) employees, visitors, information,
programs, property, and the like.

B. This effort requires the Contractor to provide:

-   Fit, trained, and certified personnel for all positions

-   Personnel to perform services listed in the Government\'s security
    plan

-   Uniforms and accessories in accordance with regulations

-   Firearms and ammunition

-   Personnel management plan

-   Recommendations regarding security weaknesses and vulnerabilities

-   Additional trained personnel as needed for special events

C. Because of changing conditions within the (Agency) facilities, it may
be necessary to occasionally alter scheduled start and stop times to
meet security needs or to request additional special police officers
(SPO). Any Contracting Officer\'s Technical Representative (COTR) change
will be at no increase in contract price provided the resultant project
manager working hours do not exceed 8 hours per day Monday through
Friday.

**III. [CONSTRAINTS]{.underline}**

A. The Contractor must comply with the following rules and regulations
governing public building and grounds:

-   Title 36, Code of Federal Regulations, Part 1280

-   Title 41, Code of Federal Regulations, Part 101-20.3

-   U.S. Code, Title 18, Possession of Firearms and Dangerous Weapons in
    Federal Facilities

-   All current GSA, District of Columbia, and local firearms
    suitability, licensing, and permit requirements

-   (Agency) Regulations for Security Officers

-   FAR 52.237-3, Continuity of Services

-   Security Duty Officer\'s Book

B. All Contractor personnel proposed to work on the premises of the
(agency) under this contract must undergo security processing by the
Department\'s Office of Security before he or she is eligible to work on
the premises of the HQ or other buildings used for Departmental
operations. Failure to comply with these requirements may result in
termination of this contract or removal of some contractor employees
from (Agency) facilities. Compliance with these requirements shall not
be construed as providing a contract employee clearance to have access
to classified information.