## Module 11: Collaboration for Victims' Rights and Services {#module-11-collaboration-for-victims-rights-and-services .NVAA-Heading-2 .unnumbered}

Time Required

2 hours

Purpose

With a focus on collaboration, this module introduces various types of
working relationships victim assistance organizations establish to serve
crime victims. It explores the characteristics of successful
collaboration, the partners involved, and the challenges inherent in
collaborative relationships. The module provides a six-step process that
victim assistance organizations can follow to establish new, or enhance
existing, collaborative relationships.

Lessons

1.  Types of Working Relationships (30 minutes)

2.  Characteristics of Successful Collaboration (20 minutes)

3.  Benefits and Challenges of Collaboration (10 minutes)

4.  How To Collaborate (1 hour)

Learning Objectives

By the end of this module, participants will be able to:

-   Describe the different types of working relationships and identify
    examples in their work.

-   Recognize the characteristics of successful collaboration in working
    relationships.

-   Identify key collaboration partners and describe their roles in
    effective victim services.

-   Identify challenges to, and benefits of, successful collaboration.

-   Describe a six-step process for successful collaboration.

Worksheets

-   Worksheet 11.1, Types of Working Relationships

-   Worksheet 11.2, Collaboration Scenario: Mental Health

-   Worksheet 11.2, Collaboration Scenario: Mental Health (Instructor
    Only)

-   Worksheet 11.3, Collaboration Scenario: Sexual Assault

-   Worksheet 11.4, Case Study Worksheet

Equipment and Materials

-   Yellow file cards (5" x 8"), 1 per participant

-   Green file cards (5" x 8"), 1 per participant

Preparation

-   Read Chapter 11: Collaboration for Victims' Rights and Services in
    the Participant's Text.

-   Tape together six tearsheets to form a large square and place on
    wall for the Mind Map activity in Lesson 4.

Introduction

-   Show Visual 11-1.

Review the purpose and learning objectives for this module.

With a focus on collaboration, this module introduces various types of
working relationships victim assistance organizations establish to serve
crime victims. It explores the characteristics of successful
collaboration, the partners involved, and the challenges inherent in
collaborative relationships. The module provides a six-step process that
victim assistance organizations can follow to establish new, or enhance
existing, collaborative relationships.

> By the end of this module, participants will be able to:

-   Describe the different types of working relationships and identify
    examples in their work.

-   Recognize the characteristics of successful collaboration in working
    relationships.

-   Identify key collaboration partners and describe their roles in
    effective victim services.

-   Identify challenges to, and benefits of, successful collaboration.

-   Describe a six-step process for successful collaboration.

1\. Types of Working Relationships (30 minutes)

-   Show Visual 11-2.

-   Show Visual 11-3. Working Relationships.

Discuss the tendency many people have to use the term "collaboration"
generically when describing situations in which people work together for
a common cause, when in fact, there are important differences between
collaboration and other forms of working relationships. It is important
to know the differences between them because each type is established
for different reasons and entails varying degrees of involvement,
control, authority, and other strategic and operational matters among
the participating organizations.

The four main types of working relationships are:

-   Cooperation.

-   Coordination.

-   Collaboration.

-   Partnership.

```{=html}
<!-- -->
```
-   Show Visual 11-4. Cooperation.

Quickly review the description of cooperation.

**Cooperation:**

-   Requires very little involvement between the parties and is often
    among just a few individuals.

-   Stems from a recognition that the work of each party could be
    mutually beneficial.

-   Involves sharing their work, but not changing the way they do
    things.

-   Engages parties in informal activities.

-   Transfers no resources between them; life goes on much as it has.

-   Is often a starting point for more formal relationships between
    organizations.

-   Initiates personal trust.

```{=html}
<!-- -->
```
-   Show Visual 11-5. Coordination.

Quickly review the description of coordination.

**Coordination:**

-   Requires only minor involvement between parties.

-   May involve the establishment of specific protocols (e.g.,
    communication, standard forms, practices).

-   Requires insignificant changes, if any, in the business of each
    organization.

-   Involves more people who know how their independent activities can
    be integrated for common benefit.

-   Requires more discipline and formal structure as the protocols are
    followed.

-   Magnifies the importance of the integrity of the various parties and
    their activities.

```{=html}
<!-- -->
```
-   Show Visual 11-6. Collaboration.

Quickly review the description of collaboration.

**Collaboration:**

-   Introduces the concept of organizations coming together to create
    something new.

-   Involves jointly redesigning or reconfiguring work each organization
    knows well for mutual benefit.

-   Requires mutual trust and integrity as a foundation.

-   Requires that the parties know the self-interest of the others.

-   Develops a sense of awareness of the other parties' identity,
    motivations, and desired outcomes of the relationship.

-   Allows the organizations to retain their independent identities.

```{=html}
<!-- -->
```
-   Show Visual 11-7. Partnership.

Quickly review the description of partnership.

**Partnership:**

-   Brings together individuals or organizations to create a new entity.

-   Is an extreme extension of collaboration.

-   Involves a commitment of shared ownership.

-   Goes beyond working together as independent organizations as long as
    it is convenient or buying into someone else's plan.

-   Involves agreement for joint ownership of something new that relies
    on all for its success.

-   Seeks to make all the partners successful through its new endeavor.

```{=html}
<!-- -->
```
-   Show Visual 11-8.

    -   Activity: What Kind of Relationship is It? (15 minutes)

***The purpose of this activity is for participants to identify and
analyze a relationship between one of their organizations and another to
determine whether the relationship is cooperation, coordination,
collaboration, or partnership. They will use* Worksheet 11.1, Types of
Working Relationships *for their analysis.***

1.  ***Ask participants to form groups of four or five.***

2.  ***Ask each group to pick one relationship, as volunteered by a
    member of the group, to analyze using the chart on Worksheet 11.1,
    Types of Working Relations.***

3.  ***Ask each group to determine the type of working relationship it
    is, based on their exploration of the chart elements, with the
    person who volunteered the information. They should record their
    answers on the Worksheet.***

4.  ***Explain that the small groups have 10 minutes to work, after
    which they will reconvene in the large group and debrief for 5
    minutes.***

#  

# 2. Characteristics of Successful Collaboration (20 minutes)

-   Show Visual 11-9.

-   Show Visual 11-10. Factors for Successful Collaboration.

Explain that considerable research has been done on what makes
collaboration successful. The Amherst H. Wilder Foundation synthesized
much of this research and found 20 factors that influence the success of
collaborations formed among organizations in many sectors.

Briefly, go through the slides that provide the factors. After the first
brief run-through, return the presentation to the first "Factors" slide
to begin the activity (see *Activity: Identify the Characteristics for
Success*).

Factors related to the environment:

-   History of collaboration or cooperation in the community.

-   Collaborative group seen as a legitimate leader in the community.

-   Favorable political and social climate.

Factors related to membership characteristics:

-   Mutual respect, understanding, and trust.

-   Appropriate cross-section of members.

-   Members see collaboration in their self-interest.

-   Ability to compromise.

Factors related to process and structure:

-   Members share a stake in both process and outcome.

-   Multiple layers of participation.

-   Flexibility.

-   Development of clear roles and policy guidelines.

-   Adaptability.

-   Appropriate pace of development.

Factors related to communication:

-   Open and frequent communication.

-   Established informal relationships and communication links.

Factors related to purpose:

-   Concrete, attainable goals and objectives.

-   Shared vision.

-   Unique purpose.

Factors related to resources:

-   Sufficient funds, staff, materials, and time.

-   Skilled leadership.

```{=html}
<!-- -->
```
-   Show Visual 11-11.

    -   Activity: Identify the Characteristics for Success (10 minutes)

***This activity will allow participants to practice recognizing what is
helping or hindering their own collaborative situations. By knowing what
is present and missing in their own situations, they will be better able
to consciously create the conditions for success.***

1.  ***Ask participants to read the scenario in* Worksheet 11.2,
    Collaboration Scenario: Mental Health*.***

2.  ***Explain that you will be showing each of the factors slides
    again, asking whether the factors listed are present or not in the
    scenario.***

3.  ***Tell participants to indicate yes or no with their yellow or
    green file cards as you ask about each factor (yellow = yes; green =
    no).***

4.  ***If there are both yes/no answers given, ask what in the scenario
    demonstrates the differing answers.***

5.  ***If time allows, at the end of the activity ask what one or two
    things could have been done to increase the likelihood of
    collaborative success.***

**3. Benefits and Challenges of Collaboration** (10 minutes)

-   Show Visuals 11-12 and 11-13.

    -   Activity: Benefits and Challenges of Collaboration

        This activity will allow participants to recognize the benefits
        and challenges inherent in collaboration. This recognition will
        help them identify where and how their existing relationships
        might be hindered and what to avoid in future working
        relationships.

***Instructions:***

1.  ***Ask the question, What are the benefits of collaboration with any
    or all of these stakeholders/partners?***

2.  ***Lead brainstorming session for 3 minutes. Capture enough
    information for each idea to ensure clarity.***

3.  ***Ask the question, What gets in the way of collaboration with any
    or all of these stakeholders/partners?***

4.  ***Lead brainstorming session for 3 minutes. Capture enough
    information for each idea to ensure clarity.***

5.  ***Fill in any benefits or challenges that may have been missed.
    Lead a brief debriefing discussion.***

4\. How To Collaborate (1 hour)

-   Show Visual 11-14.

-   Show Visual 11-15. Six Steps for Collaboration.

Explain that there are six basic steps for collaboration and that these
steps are interdependent and dynamic, with some steps overlapping
others. Remind participants that no model is ever as clean in its
implementation as it is on paper.

An effective collaboration model helps organizations move from being
problem-driven to vision-driven, from muddled roles and responsibilities
to defined relationships, and from being activity-driven to
outcome-focused. The following model for collaboration in six steps
draws upon research, successful components of several national models,
and proven collaboration strategies.

Six Steps for Collaboration:

1.  Why and when should we collaborate?

2.  Who should be at the table?

3.  The table is set and the chairs are full; how do we get going?

4.  What are we going to do?

5.  Hurray! ... I think ... did we meet our goals?

6.  And ... what's next?

-   Show Visual 11-16. Step I: Why and When Should We Collaborate?

Explain that in spite of the inherent power of the many over the few,
most organizations do not seek collaborative relationships until a
problem or crisis propels them into action. There are a variety of
reasons communities establish collaborative efforts within the field of
crime victim assistance:

-   Address an urgent situation.

-   Empower elements of the community, or the community as a whole, to
    take control of its future.

-   Actually obtain or provide services.

-   Bring about more effective and efficient delivery of programs and
    eliminate duplication of effort.

-   Pool resources.

-   Increase communication among groups and break down stereotypes.

-   Revitalize the sagging energies of group members who are trying to
    do too much alone.

-   Plan and launch community-wide initiatives on a variety of issues.

-   Develop and use political clout to gain services or other benefits
    for community.

-   Create long-term, permanent social change.

```{=html}
<!-- -->
```
-   Show Visual 11-17. Strategies for the Step I.

Explain that there are a number of specific things that can be done to
get a collaborative venture off the ground. Give examples on the visual.

Step I Strategies:

-   Complete an organizational assessment (such as the one from the
    Amherst H. Wilder Foundation at
    <http://2005.nacdnet.org/presents/CollaborationAssessmentSurvey.doc>).

-   Determine capacity for collaboration.

-   Establish a multisector core workgroup.

-   Identify the reason for collaboration.

-   Determine strategic benefits of and barriers to collaboration:

    -   SWOT analysis (Strengths -- Weaknesses -- Opportunities --
        Threats)

    -   Situation analysis (described in Section 2 -- Assess of the OVC
        Strategic Planning Toolkit at
        www.ovcttac.org/taResources/stratplan.cfm.)

```{=html}
<!-- -->
```
-   Show Visual 11-18.

    -   Activity: Stakeholder and Partner Mind Map (20 minutes)

![](media/image1.wmf){width="3.625in"
height="2.3652777777777776in"}*[Pre-Lesson Preparation]{.underline}:*

-   ***Tape together six tearsheets to form a large square and place on
    wall.***

-   ***In the center of the square, draw a large circle with the words
    "Victim Services" in the center of the circle.***

-   ***Have several colors of markers handy.***

    1.  ***Ask participants to read* Worksheet 11.3, Collaboration
        Scenario: Sexual Assault*.***

    2.  ***(10 minutes) Participants will create a mind map of those
        stakeholders and partners who need to be represented on the task
        force to inform and engage the community, promote prevention
        strategies, provide support to the victims, and catch the
        perpetrator.***

***This activity likely will reveal potential partners that are
traditionally overlooked. If not, fill in where necessary.***

***Part 1: Creating the Mind Map. A mind map is a visual representation
a group makes of the complex system within which they operate in order
to see the "whole elephant," including linkages between the parts of the
system. The map is created by placing a circle with the topic written
inside (e.g., Community Task Force) in the middle of a wall of connected
tearsheets and asking people to call out potential stakeholders or
partners who need to be represented on the task force. As stakeholders
or partners are called out, the facilitator (and a helper, if possible)
draws a line out from the circle and records the response, in the exact
words of the person calling it out, on the line.***

***Additional Instructions:***

1.  ***Draw a new line branching off the circle for each new stakeholder
    or partner. If someone calls out a stakeholder or partner that is
    related to one already on the map, draw that line off the existing
    line in the same color. To speed the process, ask participants to
    first say whether their response is a new one or if it is related to
    another.***

2.  ***Use five or six different colors and alternate them for each new
    response. This helps when participants interpret the map when it is
    completed.***

3.  ***Discourage and ignore judgments or evaluations of trends offered.
    The task is similar to brainstorming and is for observing the whole,
    not censoring or judging.***

4.  ***The person who names the stakeholder or partner says where it
    goes on the map. If the person thinks the stakeholder or partner is
    linked to another, write it there.***

***Spend 10 minutes constructing the mind map, as described above. When
complete, the mind map visually illustrates the stakeholders and
partners and their relationships to each other that should be part of
the task force.***

***Record the brainstormed list on tearsheets. Keep the lists visible
during the remainder of the collaboration module.***

-   Show Visual 11-19. Step II: Who Should Be at the Table?

Explain that the stakeholder groups participants just identified are all
possibilities for specific collaborative efforts. Which ones need to be
determined based on strategic value, information needed, or resources
available.

-   Don't forget the crime victims!

-   Conventional stakeholders.

-   Nontraditional partners

    -   Clergy.

    -   Mental health, public health professionals and agencies.

    -   Public policymakers.

    -   News media.

    -   Researchers.

    -   Those who deal with public-safety threats, aftermath, or
        consequences.

```{=html}
<!-- -->
```
-   Diversity in unique gifts, talents, and ideas; the more diverse the
    group, the more information, resources, and ideas will be available
    for solutions.

```{=html}
<!-- -->
```
-   Show Visual 11-20. Strategies for Step II.

Step II Strategies:

-   Identify stakeholders (traditional and nontraditional).

-   Address questions -- who is affected, who must deal with aftermath,
    and who would benefit.

-   Ensure diversity.

```{=html}
<!-- -->
```
-   Show Visuals 11-21. Step III: How Do We Get Going?

Explain that this is where the "rubber meets the road." The time has
come for the collaborative process to begin.

Planning:

-   Set and plan for initial meeting.

-   Consider/recruit skilled facilitator who

    -   Supports the group's work by acting as a neutral process expert.

    -   Does not get involved with content.

    -   Allows group members to fully participate and shape content.

    -   Keeps the group's goals front and center and the group on track
        to accomplish them.

Collaborative Meetings:

-   Develop mission and vision statements, guiding values, goals, and
    objectives.

    -   Initial meetings focus on the development of these guiding
        concepts.

    -   Unifies the group for a common purpose.

    -   Office for Victims of Crime Strategic Planning Toolkit:
        www.ovcttac.org/taResources/stratplan.cfm.

    -   Once developed, display prominently at subsequent meetings.

```{=html}
<!-- -->
```
-   Set goals: End results---measurable and readily observable

-   Establish objectives: Measurable steps to reach goals (short- and
    long-term).

    -   Assign responsibility.

    -   Establish benchmarks to gauge progress and success.

```{=html}
<!-- -->
```
-   Establish roles and responsibilities.

Recap content from previous slides.

Step III Strategies:

-   Consider and recruit a skilled facilitator.

-   Develop guiding statements, goals, and measurable objectives.

-   Develop action plan (tasks, responsibilities, deliverables, and
    timelines).

-   Designate leadership.

-   Delineate roles and responsibilities.

```{=html}
<!-- -->
```
-   Show Visual 11-22 and 11-23. Step IV: What Are We Going to Do?

Explain that since the specific content of each collaborative
relationship will vary, the answer to "what are we going to do?" will
also vary. However, there are 13 underlying principles that are
important for this phase of collaboration, no matter what the topic.
Therefore, the principles more adequately address the question, "How
will we work together?"

Principles for Collaboration:

-   Coordinate---organize.

-   Show respect for people and time.

-   Consider logistical needs of others.

-   Be open-minded. Share ownership. Empower others. Share leadership.

-   Build relationships.

-   Communicate.

-   Motivate.

-   Take responsibility and give credit.

-   Stick with it. Persevere. Work.

-   Let go, forgive.

-   Continuity, consistency, dependability.

-   Be flexible.

-   Show gratitude.

Step IV Strategies:

-   Establish meeting protocols.

-   Build relationships

-   Communicate.

-   Identify needed resources and the sources to obtain them.

```{=html}
<!-- -->
```
-   Show Visual 11-24. Step V: Hurray! ... I Think ... Did We Meet Our
    Goals?

Explain that a critical component of a collaborative effort is
evaluation---measuring what the collaboration achieves. The
collaborative effort is initiated to work collectively toward a shared
vision defined by a set of goals and objectives. If a collaborative
initiative fails to conduct some level of analysis of whether stated
goals and objectives are accomplished, the question becomes, "Why does
the collaboration exist?"

The purpose of evaluation is to:

-   Determine whether the collaborative effort accomplished what the
    group said it would accomplish.

-   Ask the questions, "Did we do what we set out to do?" and "what was
    the impact of our activity?"

Step V Strategies:

-   Develop an evaluation strategy.

-   Collect data.

-   Revise goals and objectives, as needed.

-   Recognize and celebrate success.

```{=html}
<!-- -->
```
-   Show Visual 11-25. Step VI: And ...What's Next?

Explain that to sustain a collaborative effort, it must continue to
fulfill a shared purpose. Sponsors can continually seek to bring in new
members and resources to enhance the collaborative effort, revise goals
and objectives as needed, and consider additional strategic goals.

-   Continue to be open to change.

-   Over time, success may require a change of direction, emphasis, or
    focus.

-   New goals need to be continuously set and achieved.

-   Evaluate outcomes.

-   Celebrate success!

-   Advertise success!

-   Let the community know about key accomplishments.

Communication from the collaboration to the broader community must be
established through the outreach venues of participating individuals and
organizations, the news media, and other formal information channels.
Marketing of the collaboration efforts also must be conducted to obtain
community support and acquire needed resources.

-   Show Visual 11-26. Strategies for Step VI.

Step VI Strategies:

-   Conduct an assessment of the overall collaborative effort and revise
    goals and objectives as needed.

-   Identify and recruit new members.

-   Gather new resources.

-   Communicate and market outcomes and successes.

-   Work constantly to rejuvenate and sustain the collaborative effort.

-   Dissolve the collaborative effort if and when all goals have been
    achieved.

```{=html}
<!-- -->
```
-   Show Visual 11-27.

    -   Activity: Collaboration in Action (20 minutes)

***This activity gives participants a chance to think through the entire
collaborative process as it relates to the case provided.***

-   ***Ask participants to form groups of four or five.***

-   ***Ask them to use* Worksheet 11.3, Collaboration Scenario: Sexual
    Assault *to complete this activity.***

-   ***Brainstorm Steps III to VI of the collaborative process and
    record the answers on* Worksheet 11.4, Case Study Worksheet *(2
    minutes for each action step).***

-   ***Be sure to record your work on the tearsheet pad provided.***

-   ***Give a 1-minute report of your work to the large group.***

```{=html}
<!-- -->
```
-   Show Visual 11-28. Review of Module Learning Objectives.

Review the learning objectives and ask whether these were met.

By the end of this module, participants will be able to:

-   Describe the different types of working relationships and identify
    examples in their work.

-   Recognize the characteristics of successful collaboration in working
    relationships.

-   Identify key collaboration partners and describe their roles in
    effective victim services.

-   Identify challenges to, and benefits of, successful collaboration.

-   Describe the six-step process for successful collaboration.

    Worksheet 11.1

    Types of Working Relationships

    The purpose of this activity is for participants to identify and
    analyze a relationship between one of their organizations and
    another to determine whether the relationship is based on
    cooperation, coordination, collaboration, or partnership.

```{=html}
<!-- -->
```
-   Pick one relationship as volunteered by a member of your group.

-   Review the elements of the different types of relationships and
    circle those elements that are present.

  ----------------------------------------------------------------------------------------------
  **Elements**        **Cooperation**   **Coordination**   **Collaboration**   **Partnership**
  ------------------- ----------------- ------------------ ------------------- -----------------
  **Characteristics   Trust and         Integrity and      Understanding and   Commitment and
  of Relationship**   reliability       discipline         selflessness        ownership

  **Nature of         Informal, ad hoc  Semi-formal        Formal              Formal, legal
  Relationship**                                                               incorporation

  **Involvement**     As few as two     Several, maybe     Several, many       New or refined
                      people            horizontal         horizontal and      organization
                                        organizational     vertical            
                                        slices             organizational      
                                                           slices              

  **Resource          Minimal           Moderate           Major               Major
  Investment**                                                                 

  **Control over      Unchanged         Modified original  Shared or           Legally binding
  Resource**          original          organizations      transferred to new  
                      organizations                        unit                

  **Authority to Make Retained by       Retained by        Transferred to new  Create new
  Decisions**         original          original           unit                structure
                      organizations     organizations                          
  ----------------------------------------------------------------------------------------------

Worksheet 11.2

Collaboration Scenario: Mental Health

For the first time, the mental health leaders in your community have
invited victim service providers to collaborate with them in developing
a victim needs assessment protocol. You and your colleagues have heard
good things about the people involved in this proposed collaboration,
but none of you knows them personally.

In addition to your initial invitation, you were added to a project
listserv and sent in advance of the meeting a detailed agenda and
project goals that clearly are written from a mental-health perspective.
While the first meeting was well-structured, the victim advocates felt
that they had few opportunities to really get to know the mental health
members or offer significant input. The mental health members did not
appear truly interested in concrete suggestions from the victim advocate
members.

At the after-meeting of the victim advocates, people commented that the
group was all female; while the vision and goals were clear, they did
not reflect a victim-centered perspective, and since the project relied
solely on volunteers, there were concerns about limited time and
resources.

Worksheet 11.2

Collaboration Scenario: Mental Health (Instructor Only)

  ----------------------- --------- -------------------------------------
  **1. Factors related to           
  the environment**                 

  History of              NO        There has been no history to date,
  collaboration or                  but this can be viewed as a good
  cooperation in the                opportunity.
  community.                        

  Collaborative group     YES       It is likely that both groups are
  seen as a legitimate              respected as leaders.
  leader in the                     
  community.                        

  **2. Factors related to           
  membership                        
  characteristics**                 

  Mutual respect,         NO        There was little effort to encourage
  understanding, and                introductions or use icebreakers to
  trust.                            build respect and trust.

  Appropriate             NO        Diversity is lacking.
  cross-section of                  
  members.                          

  **3. Factors related to           
  process and structure**           

  Members share a stake   YES/NO    The process was already established
  in both process and               with no input from victim advocates;
  outcome.                          there is a shared stake in the
                                    outcome.

  Flexibility.            NO        The mental health members are clearly
                                    in control here.

  **4. Factors related to           
  communication**                   

  Open and frequent       YES/NO    Currently, communications are
  communication.                    one-way, and victim advocates were
                                    added to a listserv without
                                    permission.

  Established informal    YES       But there is room for improvement.
  relationships and                 
  communication links.              

  **5. Factors related to           
  purpose**                         

  Concrete, attainable    YES/NO    Clear goals were established by a
  goals and objectives.             portion of the collaborative group.

  Shared vision.          NO        Vision is from a mental health
                                    perspective and not victim-centered.

  **6. Factors related to           
  resources**                       

  Sufficient funds,       NO        This is an all-volunteer project.
  staff, materials, and             
  time.                             

  Skilled leadership      NOT SURE  It is not clear at this point but,
                                    judging from the after-meeting,
                                    victim advocates are interested in
                                    making improvements to the process.
  ----------------------- --------- -------------------------------------

Worksheet 11.3

Collaboration Scenario : Sexual Assault

In a rural community (population 14,500), law enforcement officers
believe there is a serial rapist. Over the past 2 years, six women and
girls, ages 12 to 42, have been sexually assaulted or raped in places as
diverse as the victims' homes, middle and high schools, and at the local
lake. The community is rife with rumors about the crimes and who might
be responsible, which has created tremendous tension among neighbors and
friends.

The chair of the county board of supervisors wants to establish a task
force to inform and engage the community, promote prevention strategies,
provide support to the victims, and catch the perpetrator, without
causing undue alarm among the residents. The local newspaper is about to
publish a front-page story about "rape in the heartland," for the first
time linking the assaults to one assailant.

Worksheet 11.4

Case Study Worksheet

**Step III**

In your small group, please take **2 minutes** to brainstorm key steps
for "how do we get going" with the proposed task force.

+-----------------------------------------------------------------------+
| **How Do We Get Going?**                                              |
+-----------------------------------------------------------------------+
| 1\.                                                                   |
|                                                                       |
| 2\.                                                                   |
|                                                                       |
| 3\.                                                                   |
|                                                                       |
| 4\.                                                                   |
|                                                                       |
| 5\.                                                                   |
+-----------------------------------------------------------------------+

**Step IV**

In your small group, please take **2 minutes** to brainstorm "what are
we going to do" through specific activities of the proposed task force.

+-----------------------------------------------------------------------+
| **What Are We Going to Do?**                                          |
+-----------------------------------------------------------------------+
| 1\.                                                                   |
|                                                                       |
| 2\.                                                                   |
|                                                                       |
| 3\.                                                                   |
|                                                                       |
| 4\.                                                                   |
|                                                                       |
| 5\.                                                                   |
+-----------------------------------------------------------------------+

**Step V**

In your small group, please take **2 minutes** to brainstorm and
determine up to five outcomes that will determine "how you will measure
whether the task force met its goals."

+-----------------------------------------------------------------------+
| **How Will You Measure whether the Task Force Met Its Goals?**        |
+-----------------------------------------------------------------------+
| 1\.                                                                   |
|                                                                       |
| 2\.                                                                   |
|                                                                       |
| 3\.                                                                   |
+-----------------------------------------------------------------------+

**Step VI**

In your small group, please take **2 minutes** to brainstorm "what's
next" with the proposed task force. Should you continue your
collaborative task force, and, if so, why and how?

+-----------------------------------------------------------------------+
| **What's Next?**                                                      |
+-----------------------------------------------------------------------+
| 1\.                                                                   |
|                                                                       |
| 2\.                                                                   |
|                                                                       |
| 3\.                                                                   |
+-----------------------------------------------------------------------+