Required Report - public distribution

**Date:** 2/13/2004

**GAIN Report Number:** AU4005

AU4005

**Austria**

**FAIRS Product Specific**

**Food and Agriculture Import Regulations and Standards**

**2004**

**Approved by:**

![](media/image1.wmf)Robert H. Curtis

U.S. Embassy, Vienna

**Prepared by:**

Ichsehe Geisten

**Report Highlights:**

The most immediate concern in Austria is Biotech products. Austria
follows EU rules and regulations regarding Biotech labeling. The major
Austrian food chains collectively agreed to refrain from selling any
products containing Biotech ingredients. It remains to be seen how these
supermarkets and the consumers react to discovering Biotech yeast is
used in beer and bread production and Biotech rennet is used in yogurt
and cheese production. This report continues to be updated.

Includes PSD Changes: No

Includes Trade Matrix: No

Unscheduled Report

Vienna \[AU1\]

\[AU\]

FINAL PRODUCT IMPORT APPROVAL IS SUBJECT TO AUSTRIAN RULES

AND REGULATIONS AS INTERPRETED BY BORDER OFFICIALS AT THE

TIME OF PRODUCT ENTRY.

######  Table of Contents PAGE:

> I. FOOD LAWS . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
>
> II\. LABELING REQUIREMENTS 7
>
> III\. PACKAGING AND CONTAINER REGULATIONS 9
>
> IV\. FOOD ADDITIVE REGULATIONS 9
>
> V. PESTICIDE AND OTHER CONTAMINANTS 11
>
> VI\. OTHER REGULATIONS AND REQUIREMENTS 12
>
> VII\. OTHER SPECIFIC STANDARDS 13
>
> VIII\. COPYRIGHT AND/ OR TRADEMARK LAWS 15
>
> IX\. IMPORT PROCEDURES 15
>
> APPENDIX I. GOVERNMENT REGULATORY AGENCY CONTACTS 16
>
> APPENDIX II. OTHER IMPORT SPECIALIST CONTACTS 19

**I. FOOD LAWS**

Austrian food legislation consists of the food law, ordinances to the
food

law, meat regulations, pesticide regulations, and the food codex. It is

largely adjusted to conform with EU regulations.

Austrian food regulations are valid for products produced in Austria and

imported products. However, Austria is obliged to allow entry to
products

permitted in other countries of the European Economic Area (EEA)

(\"Cassis de Dijon\"). Imports from third countries must comply with

national legislation if no EU law exists.

a\. Food Law

The 1975 Food Law (Federal Gazette (Fed Gaz) 86 of 1975) constitutes the
legal basis for the issuance of a number of ordinances that spell out
the specifics which the executive branch will have to observe in the
law=s implementation.

The food law is primarily intended to protect the health of consumers
and to provide for good nutrition of the population. In addition,
interests of the economy are considered as far as possible. However, in
case of conflicting interests, consumer protection has priority.

According to the food law, food products which are determined to be
hazardous to human health, falsified, or declared wrongly, may not be
distributed. Health-related information on the label and the use of
unapproved food additives are not permitted.

In addition, the food law deals with animals intended for human
consumption (it is forbidden to administer hormones, hormone inhibitors,
or antibiotics to improve shelf life of meat; and antibiotics and
hormones to prevent diseases, and improve growth of animals) and
includes special requirements on plants intended for the production of
foods (pesticide residues, etc.).

The chapter on dietetics states such products must not be placed on the
market without approval of the Federal Chancery.

Although food safety and quality are the prime concern of the 1975 Food
Law, its jurisdictional scope extends to a variety of non-food items.
They include cosmetics, kitchen utensils and appliances, wrapping and
packaging materials for foods, additives and cosmetics, as well as
cleaning and cleansing agents, disinfectants, air purifiers,
preservatives and pesticides to the extent these items may be brought in
contact with foods, food additives or cosmetics.

Basically, imported food products have the same status as domestically
produced products with respect to the provisions of the 1975 Food Law.
However, subject to certain conditions, health authorities may decree by
ordinance that the importation of specific items coming under the
jurisdiction of this law is permissible only if these items are attested
to be Aunobjectionable@ by one of the federal institutes for food
examination. Based on (satisfactory) sample inspection findings, the
institute will certify the commodity or commodities involved to be in
conformity with the provisions to be spelled out in that ordinance.
Product clearance may also be made contingent on the results of an
inspection by an Austrian expert of the foreign manufacturing (or
shipping) enterprise supplying the products in question.

b\. Honey, Jam, Spreads

\- Honey ordinance (Fed Gaz 941/1994) implemented to comply with
directive EEC 74/409. It includes definitions, treatment, and labeling
of honey.

\- Ordinance on jams, jelly, marmalade, and chestnut cream (Fed Gaz
897/1995).

\- Council regulation on spreads (EC 2991/94) includes definitions,
labeling, and technical terms for animal and plant fats/oils and blends
of both.

c\. Dietetic Foods

\- Ordinance on baby food (Fed Gaz 531/1995 and 292/1997 based on CELEX
#: 396L004) deals with baby starter food, its composition and labeling.

\- Ordinance on grain preparations and transition food for nursing
babies and young infants (Fed Gaz 531/1995 and 292/1997 based on CELEX
#: 396L005) includes composition and labeling requirements.

\- Ordinance on calorie reduced foods for weight reduction (Fed Gaz
112/1998 based on CELEX #: 396L008)

d\. Wine Legislation

Wine regulations are special regulations to the food law. Ordinances
(EEC) 822/87 (common market organization for wine), 823/87 (quality wine
of certain production areas), 2392/89 (labeling of wine and grape juice)
and 3201/90 amended by regulation (EEC) 2603/95 enforcement regulations
for description and labeling of wine and grape juice), 2333/92 (basic
regulations for description and labeling of sparkling wine and sparkling
wine with added carbon dioxide). If there are no EEC regulations then
the Austrian regulations are valid, e.g. Wine law (Fed Gaz 444/1985
amended by 583/1995), the ordinance on banderoles (cork seals)
(668/1995), ordinance on quality grapes (Fed Gaz 127/1991 amended by
496/1994) and the wine production ordinance (Fed Gaz 630/1992). The
latter regulates substances permitted for wine treatment.

e\. Hygiene Regulations

\- Directive 91/492/EEC for setting hygiene regulations for the
production and marketing of food shells.

\- EU directive 91/493 for setting hygiene regulations for the
production and marketing of fish products.

\- Meat hygiene ordinance (Fed Gaz 396/1994) includes hygiene
requirements for slaughter houses, cutting plants, cold storage,
processing plants, and meat processing.

\- Milk hygiene ordinance (Fed Gaz 897/1993), which is based on
directives 92/46, was enforced with accession to the European Economic
Area on January 1, 1994. According to this regulation, the bacteria
count in cow=s milk must be below 100,000/ml and the number of somatic
cells below 400,000/ml.

In general, meat hygiene is regulated by the meat hygiene regulation and
all other food products (milk, eggs, shells and fish products) by the
food law.

f\. Austrian Food Codex

The Food Codex includes guidelines on definitions, composition, tests,
evaluations, and directives on the distribution of products governed by
the food law. It is mainly a basis for determining incorrect labeling.

g\. Heavy Metals and Mycotoxines

The European Commission is preparing an ordinance on maximum residues of
heavy metals in food products. At present, residues are regulated by
decrees.

Mycotoxin ordinance (federal gazette 251/1986) includes maximum contents
of certain mycotoxines in various food products. So far there is no
harmonized EU regulation for mycotoxines.

h\. Medical Residues

Residues of medicine in foods are regulated by the Austrian ordinance
(Arzneimittelrueckstaendeverordnung, Federal Gazette #542/1988) and by
the EU regulation EC 2377/90. In case the Austrian regulation conflicts
with the EU regulation, the EU regulation takes precedence.

i\. Grading Regulation

Quality Grading: According to the amendment on quality grading (Fed Gaz
523/1995), EU regulations concerning quality standards, trade classes,
sales, and marketing standards are valid for Austria. In invoices and
other transport accompanying papers, the quality grade (Extra, I, or II)
must be indicated.

j\. Packaging Regulations

\- The end packaging regulation of the Federal Ministry of Economic
Affairs (Fed Gaz 867/1993 amended by 32/1995) regulates the volumes
indicated on the label, acceptable tolerances and test procedures for
bottles and other packaging. For old bottles, the old regulation (Fed
Gaz 215/1190) is still valid until December 31, 1999.

The ordinance requiring glass bottles for mineral waters was
contradictory to the EU law and was therefore eliminated in December
1995. As a result, mineral water can be sold in Austria in plastic
bottles.

\- Packaging regulation (Fed Gaz 645/1992 amended by 334/1995 and Fed
Gaz 646/9192 amended by 335/1995) regulate collection and
recycling/disposal of packaging material.

k\. Marketing standards for poultry meat (EEC 1906/90 and EU1538/91)
include tests for packed poultry.

l\. Customs matters are regulated by EU legislation (EEC 2913/92).

m\. Regulation (EEC 2082/92) on the certification on particular
characteristics of agricultural and food products.

**II. LABELING REQUIREMENTS**

Directive 2000/13/EC provides general rules for labeling prepackaged
food products for sale to consumers, as well as certain aspects relating
to promotion and advertising. The directive also applies to food
products intended for restaurants, hospitals, canteens, and other
similar mass caterers. Special label rules contained in the directive on
specific foodstuffs (vertical directives) supplement these general rules
or deviate from them.

The following information must be on the label:

A. General Requirements:

\- Name under which the product is sold.

\- Ingredients (including food additives), in descending order according
to weight (as recorded at the time of manufacture.)

\- Net weight or quantity in metric units.

For liquids: liter, centiliter, or milliliter.

For solids: kilogram or gram.

\- Date of minimum durability. For highly perishable goods (due to
microbiological activity), Ause by@ and date. Date must be given as
day/month/year or:

Abest before@ and date in terms of day and month for foods expected to
keep for three months or less, or:

Abest before end@ and date in terms of month and year only for foods
expected to keep for more than three months but not longer than 18
months, or Abest before end@ and date in terms of either month and year
or year only for foods expected to keep for more than 18 months.

\- Lot marking, as determined in each case by the producer,
manufacturer, or packer, or by the first seller established within the
community. Unless clearly noticeable from other indications on the
label, this marking must be preceded by the letter AL@.

\- For foodstuffs whose durability has been extended by means of
packaging gases authorized under EC Directive 89/107, the particulars
Apackaged in protective atmosphere@ must be included on the product
label.

\- Any special storage conditions or conditions for use.

\- The name or business name and address of the manufacturer or packer,
or of the seller established within the community.

\- Place of origin (and particulars, if needed, to clarify to the
consumer the true origin of the foodstuffs.)

\- Instructions for use. Applicable when it would be impossible to use
the product appropriately in the absence of such instructions.

\- Strength of alcohol by volume, with respect to beverages containing
more than 1.2% alcohol by volume.

2\. Labeling has to be in German.

3\. Food products can enter the country with standard U.S. labels or
unlabeled.

4\. Stick on-labels meeting local requirements are permitted.

5\. Imports can enter the country with foreign labels or without labels.
However, before distribution products must be labeled according to the
labeling regulation.

6\. A food sample does not have to be labeled. However, if samples are
distributed, they must be labeled.

7\. We are not aware of products sold with U.S. standard labeling.

8\. There are no special shelf-life or country-of-origin requirements.

9\. Austrian authorities do not grant exceptions to their labeling
regulations.

On July 1, 1998, Austria implemented a regulation concerning the
labeling of beef. The regulation is based on EU regulation 820/97 where
labeling details are laid down.

B. Requirements Specific to Nutritional Labeling

1\. Nutritional labeling (ordinance concerning labeling of nutrition
value, Fed Gaz 896/1995): Includes labeling of nutrition value such as
content of protein, carbohydrates, fat, fibers, minerals and vitamins.
This regulation is compulsory if a nutritional claim appears on the
label, in presentation, or in advertising, with the exclusion of generic
advertising. The only nutrition claims permitted shall be those relating
to energy values and to the following nutrients: protein, carbohydrate,
fat, fiber, sodium, and prescribed vitamins, and to substances which
belong to or which are of the above ingredients.

2\. Claims such as Alight@ are permitted on drinks under certain
conditions (significant energy reduction).

3 . Implied claims such as Ayou would not believe that something so
light could taste so good@ are not forbidden by law but are not desired.

4\. Health claims and any health-related information on a food product
requires registration of the product at the Federal Chancery.

III\. PACKAGING AND CONTAINER REGULATIONS

1\. There are no special packaging requirements or container size
requirements. Due to the rising number of single households there is
higher demand for smaller containers.

2\. Companies or persons putting packaging material on the market are
obliged to collect the used packaging. If this is not possible because
they cannot afford to operate a collection system locally (which is
usually the case), they can join a collection system. The only
collecting organization for household packaging material is ARA
(Altstoff Recyclisierung Austria i.e. Old Material Recycling Austria)
which handles the disposal of packaging material. Companies making use
of ARA=s service pay a Alicense fee@. Usually, packaging material
eligible for ARA disposal has a sign (dot with two arrows). However, the
sign on the packaging material is not a pre-condition for collection by
ARA. Thus, also products imported in original foreign packages can be
collected if the importer pays the fees for the disposal service.
Companies not participating in ARA=s service are periodically checked by
the Federal Chancery on how they handle their packaging material
recycling or disposal.

3\. Directive 90/128/EC (Kunststoffverordnung, Fed Gaz \# 775/1994)
requires that the content of monomeric vinyl-chloride in plastic
wrappings must not exceed 1ppm. PVC wrappings are forbidden for fats and
fat-containing products such as milk products.

IV\. FOOD ADDITIVE REGULATIONS

1\. The use of food additives is regulated by EU directives and an
Austrian regulation.

\- Directive 94/34/EC, amending framework to Directive 89/107/EC,
establishes rules by which an EU member state may forbid the use of
certain additives in foodstuffs considered traditional products and
produced on its territory. Any such prohibition must have existed as of
January 1, 1992 and must not affect free circulation of goods.
Non-traditional foodstuffs that contain additives in accordance with the
proposed directives on additives would still be required to have free
circulation within the member states.

\- Directive 94/35/EC on sweeteners (Suessungsmittelverordnung, Fed Gaz
\# 547/1996 and 680/1996) sets conditions for the use of permitted
sweeteners e.g. sorbitol, saccharine, etc.

\- Directive 94/36/EC on colors (Farbstoffverordnung, Fed Gaz \#
541/1996) establishes a list of permitted colors and conditions of use
(including maximum levels of use in particular foodstuffs), a list of
foodstuffs in which colors may not be used, and a list of colors
permitted for certain uses only.

\- Directive 95/2/EC on food additives other than colors and sweeteners
(special miscellaneous directive) establishes a listing of generally
permitted additives, conditionally permitted preservatives and
antioxidants, anti-caking agents, emulsifiers, stabilizers, etc. At
present, this directive is implemented by decree.

This regulation was changed by ordinance 132 of May 2000 (CELEX nr.
398L0072).

\- On February 12, 1998, Austria implemented a flavor regulation (Fed
Gaz \# 42 of 1998) which is based on CELEX-Nr.: 388L0388, 391L0071. This
regulation defines and lists various flavors with maximum permitted
contents in various food products.

2\. The use of all additives has to comply with the aforementioned
regulations.

3\. The EC directives can be obtained at the following address:

International Trade Policy

Office of Food Safety & Technical Services Div.

USDA/FAS

1400 Independence Ave

Phone: 202 720 7054

Fax: 202 690 0677

e-mail [ofsts@fas.usda.]{.underline}gov

The flavor regulation can be obtained at the following address:

Oesterreichische Staatsdruckerei

Amtliche Publikationen

Tentschertstr. 7

A-1239 Wien

Phone: + 43 (1 ) 797 89 295

Fax: + 43 (1 ) 797 89 442

V. PESTICIDE AND OTHER CONTAMINANTS

1\. The maximum content of certain plant residues in foodstuffs is
regulated by the ordinances \# 649 of December 1988, \# 747 of 1995, \#
228 of August 13, 1997 and \# 438 of November 26, 1999 (CELEX nr.
396L0032, 396L0033). These ordinances (Ordinance on maximum pesticide
figures) are published in the Federal Gazettes (Bundesgesetzblaetter).
In the ordinances the chemical substances are alphabetically listed with
the corresponding maximum content in certain foods. These regulations
are enforced by the market office of the municipality of Vienna and by
the offices of the provincial governments (see appendix II).

2\. The pesticide residue lists are positive. If a substance is not
listed or if a food product is not listed then there is a zero
tolerance. Codex maximum residue limits are not accepted for imported
foodstuffs. The latest lists (Bundesgesetzblatt \# 228 of 1997 and \#
438 of November 1999) can be obtained at:

Oesterreichische Staatsdruckerei

Amtliche Publikationen

Tentschertstr. 7

A-1239 Wien, Austria

Phone: + 43 (1 ) 797 89 295

Fax: + 43 (1 ) 797 89 442

3\. According to the plant protection law of 1997, all pesticides have
to be registered. The registration office is as follows:

Federal Office and Research Center for Agriculture

Spargelfeldstr. 191

A-1220 Wien, Austria

Phone: + 43 (1 ) 288 16 /ext 5186

Fax: + 43 (1 ) 288 16 5216

4\. Information on approved pesticides can be obtained at the above
registration office.

VI\. OTHER REGULATIONS AND REQUIREMENTS

Routinely, foods are not inspected at the point of entry. However, food
inspectors of the municipality of Vienna and the offices of the
provincial governments (see appendix II) may draw samples at the point
of entry and at the wholesale and retail level at any time. Samples are
than brought to official testing institutes (see Appendix I, item d).

1\. Registration is only required for dietetic foods, i.e. foods of
special composition intended for a special group of consumers. This
includes among other things diabetic foods and special baby food. Energy
drinks and sport food must only be registered if they have
health-related information on the label. Registration of such products
is carried out at the Federal Chancery. The importer can apply with a
form from the Federal Chancery or by letter. In addition, the importer
has to provide a sample and documents which allow evaluation of the
product.

2\. Testing is carried out on dietetic foods, baby foods, and energy
drinks with health-related information on the label.

3\. In general, samples sent by express mail or parcel post to testing
institutes are not subject to import regulations. However, samples
intended for food fairs have to comply with food regulations. These
samples are not subject to import duty if they are packed, labeled as
samples, completely consumed at the fair and the quantity corresponds to
the event (not a large volume for a small fair). Fair samples of
tobacco/products and alcoholic drinks are subject to the normal import
duty.

4\. At the retail and wholesale level food storage and foods are
inspected on a random sample basis or if an event requires it (e.g. the
dioxin affair).

5\. Certification and Documentation: The importation of livestock, meat,
and dairy products require veterinary certification according to EU
regulation. These certificates have to be attested by APHIS and FSIS
respectively. Live animal imports require an import license of the
Austrian veterinary service at the Federal Chancery.

Imports of seafood products also require a certification according to EU
regulation. The certificate form for live fish and fish products, and
for live crustacea, crustacean products, and shellfish products is the
same. Only live shellfish have a separate certificate form. Attestation
is carried out by FDA or the Seafood Inspection Division of the U.S.
Department of Commerce.

Fruit and vegetables require a phyto sanitary certificate issued by
APHIS.

Alcoholic beverages require an import license from the Finance Ministry.

VII\. OTHER SPECIFIC STANDARDS

1\. Consumer packaging or municipal waste disposal, see section III,
item 2.

2\. Only metric weights and measures are accepted.

3\. Fortification of foods with vitamins and minerals is permitted. In
this case labeling has to be carried out according to the nutrition
ordinance (Fed Gaz 896/1995). In addition to the vitamin and/or mineral
content in absolute figures, the content in percentage of the
recommended daily dosage (indicated in the ordinance) has to be
indicated on the label.

4\. Genetically modified organisms (GMO) : According to the gene
technology law (Fed Gaz 510/1994) and the gene technology ordinance (Fed
Gaz 59/1998) only products of approved GMOs may be marketed. Products
containing GMOs or GMO products have to be labeled in a way that can be
read easily. However, products (e.g. sugar, oil) and additives
originating from GMOs but which cannot be analytically proven as such,
do not have to be labeled. So far Austria has banned three EU approved
corn types. Since these bans do not conform with EU regulations, they
may have to be lifted someday.

5\. Dietetic or special use foods have to be registered at the Federal
Chancery before distribution. All ingredients, including minerals and
vitamins have to be labeled.

6\. Food sanitation: Austrians prefer foods preserved by heat and not by
chemical means. However, certain chemical preservatives are permitted in
certain processed foods. Chemical preservatives are listed in the
directive 95/2/EC (special miscellaneous directive).

7\. Marine Products: According to an ordinance of the Agricultural
Ministry from January 5, 1995, the most recent version of EU regulations
( EC 103/76 and EC 104/76) must be applied for freshness and size
classes of seafood.

8\. Animal quarantine: For live animal imports, the official
veterinarian seeks a barn/stable/voliere which allows the separation of
imported animals from other animals. Such an establishment can be the
barn/stable/voliere of the importer or any private plant if it has the
necessary conditions and is accepted by the official veterinarian. There
are no real governmental quarantine establishments. The imported animal
is observed during a period of at least 3 weeks. If suspicions arise
(blood tests), the observation time can be extended.

9\. Wine is regulated by the wine legislation (see Food Laws, item d)
and the Austrian Food Codex and beer and other alcoholic drinks by the
Austrian Food Codex only.

10\. Organic products: If a U.S. producer or trader wants to export to
Austria, he has to find an importer. The interested importer must apply
for an import license at the office of the provincial governor or if he
is in Vienna at the legal section of the municipality. In the
application, the Austrian trader has to indicate what kind of organic
product he wants to import, the quantity (part deliveries are possible),
date or period of arrival(s), origin, etc. In addition, the application
has to be accompanied by the following documents:

Certificate of the U.S. monitoring organization which controls the
organic producer and/or processor and certifies that the product in
question is produced according to EU regulation 2092/91.

If the monitoring organization is not accredited according to EU norm EN
4511 or according to ISO/EC Guide 65:1996, an official document
concerning the monitoring organization is required. An official U.S.
agency has to certify that the monitoring organization is operating
according to EN 4511 or according to ISO/EC Guide 65:1996. Certification
can be in English.

If the commodity to be imported requires an import license regardless of
the production method (e.g. grain) from AAgricultural Market Austria@,
the importer must also apply at this agency for an import license.

In addition to organic certificates, shipments of organic products have
to be accompanied by the normal phyto sanitary or veterinary
certificates. Organic products are subject to the normal customs tariff.

Labeling for Organic Products

Labeling must be in German. The following statements are permitted:

\"From Biological Agriculture\" (AAus biologischer Landwirtschaft@)

\"From Organic ‑ Biological Agriculture\" (AAus organisch - biologischer
Landwirtschaft@)

\"From Biological ‑ Dynamic Agriculture\" (AAus biologisch - dynamischer
Landwirtschaft@)

\"From Ecological Agriculture\" (AAus oekologischer Landwirtschaft@)

11\. Product samples intended for importers are subject to import duty.
Theoretically mail order shipments can be made if they comply with
Austrian food regulation and other import requirements. If offers in
catalogues do not comply with food regulations, they are in violation of
the food law.

VIII\. COPYRIGHT AND/ OR TRADEMARK LAWS

1\. Trademarks and brand names are legally protected in Austria.

2\. Companies interested in the registration of trademarks or brand
names have to apply at the patent office where information folders and
application forms are available. In addition, except Wednesday, each day
from 8:00 - 12:00 p.m., information can be obtained from a lawyer who
can also inform about limitations. The address of the patent office is
as follows:

Patentamt

Internationale Markenregistrierung

(international trademark/brand name registration)

Kohlmarkt 8 - 10

A-1014 Wien

Phone: + 43 (1 ) 534 24/ext. 288

Fax: + 43 (1 ) 534 24/ext. 535

IX\. IMPORT PROCEDURES

1\. Incoming goods go either to the customs storage (small) or to a
freight forwarder=s facility at transport terminals or airports. Storing
and removal from storage is carried out under the supervision of a
customs officer who compares the documents with the commodities. Later,
the invoice for import duty is issued. Packaged foods are not routinely
checked by food inspectors at the port of entry storage. However, the
customs officer may take samples to double check for ingredients (sugar,
milk powder, alcohol) responsible for correct assessment of customs
duty.

Fresh/frozen meat goes into deep freeze/cold storage facilities which
are checked by the customs office and an official veterinarian who
checks documents at the time of placement into storage and removal.

If direct imports of meat are made from third countries into the EU, the
border veterinarian checks meat, collects the accompanying veterinary
documents and issues new veterinary documents, the so called AAnnex B@.
Meat can move freely within the EU with the new documents.

Most U.S. beef coming into Austria goes through the Netherlands or
Germany where the border clearance is made. Thus, on the way to Austria,
no additional controls are carried out.

2\. Veterinary and customs import documents must be in German. However,
if a customs officer or border veterinarian can read another language,
he can accept it. Veterinary certificates are usually bi-lingual. There
is no appeal of decisions by the customs office or the veterinary
service.

If an importer objects to the quality of the product, the case can be
brought to the arbitration center at the following address:

International Arbitration Center

of the Austrian Federal Economic Chamber

Wiedner Hauptstr. 63

A-1045 Wien

Phone: + 43 (1 ) 501 05/ext.4400

Fax: + 43 (1 ) 502 06 216

APPENDIX I. GOVERNMENT REGULATORY AGENCY CONTACTS

a\. Bundesministerium fuer Wirtschaft und Arbeit

(Federal Ministry for Economy and Labor)

Abteilung II/11

(Division II/11)

Stubenring 1

A-1011 Wien

Phone: + 43 (1 ) 71100/ext. 5774

Fax: + 43 (1 ) 715 96 51

b\. Lebensministerium (Life Ministry, formerly Ministry of Agriculture,
Forestry and Environment) Bundesministerium fuer Land- und
Forstwirschaft, Umwelt und Wasserwirtschaft

Abteilung III A 2

(Division III A 2)

Stubenring 1

A-1011 Wien

Phone: + 43 (1 ) 71100/ext. 2878

Fax: + 43 (1 )71100 2937

c\. Agrarmarkt Austria (AMA)

(Agricultural Market Austria)

Dresdnerstr. 70

A-1200 Wien

> At AMA, the following persons are responsible for import and export
> licenses for the following products:

fruits and vegetables

Phone: + 43 (1 ) 33 1510/ext 241

Fax: + 43 (1 ) 33 151 399

all other plant products

Phone: + 43 (1 ) 33 1510/ext 208

Fax: + 43 (1 ) 33 151 399

dairy products

Phone: + 43 (1 ) 33 1510/ext 308

Fax: + 43 (1 ) 33 151 299

livestock and livestock products

Phone: + 43 (1 ) 33 1510/ext 218

Fax: + 43 (1 ) 33 151 299

d\. Official label clearance and product testing is carried out at the
following institutions:

Bundesanstalt fuer Lebensmitteluntersuchung und -Forschung

Kinderspitalg. 15

A-1090 Wien, Austria

Phone: + 43 (1) 404 91/ext 0

Fax: + 43 (1) 404 91 540

Bundesanstalt fuer Lebensmitteluntersuchung

Burgerstr. 47

A-4020 Linz, Austria

Phone: + 43 (732) 77 90 71

Fax: + 43 (732) 77 90 71 15

Bundesanstalt fuer Lebensmitteluntersuchung

Schopperstr. 13

A-5020 Salzburg, Austria

Phone: + 43 (662) 45 10 27

Fax: + 43 (662) 45 27 70

Bundesanstalt fuer Lebensmitteluntersuchung

Beethovenstr. 8

A-8010 Graz, Austria

Phone: + 43 (316) 32 75 88

Fax: + 43 (316) 32 75 88 396

Bundesanstalt fuer Lebensmitteluntersuchung

Technikerstr. 70

A-6020 Innsbruck, Austria

Phone: + 43 (512) 22 440

Fax: + 43 (512) 22 440 15

Landwirtschaftliche Chemische Versuchs- und
Lebensmiteluntersuchungsanstalt

fuer Kaernten

Lastenstr. 40

A-9020 Klagenfurt, Austria

Phone: + 43 (463) 32130

Fax: + 43 (463) 341 74

Lebensmitteluntersuchungsanstalt des Landes Vorarlberg

Montfortstr. 4

A-6901 Bregenz, Austria

Phone: + 43 (5574) 511 52 /ext.52

Fax: + 43 (5574) 51152 4209

APPENDIX II. OTHER IMPORT SPECIALIST CONTACTS

Each province has its own control organizations who may inspect food
products. The addresses of the head offices of Austria=s Federal
Provinces regarding food inspection are as follows:

Amt der Kaerntner Landesregierung

Lebensmittelinspaktion

Arnulfpl. 2

9021 Klagenfurt, Austria

Phone: + 43 (463) 536/ext 0

Fax: + 43 (463) 536 31 220

Amt der Landesregierung

Gesundheitswesen - Lebensmittelaufsicht

Landhaus

7001 Eisenstadt, Austria

Phone: + 43 (2682) 600/ext. 682

Fax: + 43 (2682) 600 2055

Amt der O.O. Landesregierung

Lebensmittelaufsicht

Harrachstr. 20

4010 Linz, Austria

Phone: + 43 (732) 7720/ext 4271

Fax: + 43 (732) 7720/ext 4259

Amt der N.O. Landesregierung

Nahrungsmittelkontrolle

Landhausplatz 1

A- 3109 St. Poelten, Austria

Phone: + 43 (2742) 200/ext 0

Fax: + 43 (2742) 200 2060

Amt der Stmk Landesregierung

Gesundheitswesen

Trautmannsdorffgasse 2

8010 Graz, Austria

Phone: + 43 (316) 877/ext 0

Fax: + 43 (316) 3373

Amt der Tiroler Landesregierung

Abteilung Vc, Nahrungsmittelkontrolle

Neues Landhaus

Eduard Wallnhoeferplatz 1

6010 Innsbruck, Austria

Phone: + 43 (512) 508/ext 2669

Fax: + 43 (512) 508 2665

Amt der Landesregierung Salzburg

Referat 9/03

Nontaler Hauptstrasse 55

5010 Salzburg, Austria

Phone: + 43 (662) 80 42/ext 2200

Fax: + 43 (662) 80 42 32 66

Amt der Vorarlberger Landesregierung

Nahrungsmittelkontrolle

Landhaus

6900 Bregenz, Austria

Phone: + 43(5574) 511/ext 0

Fax: + 43 (5574) 511 80

Amt der Landesregierung Wien

MA 59

Am Modenpark 1-2

1030 Wien, Austria

Phone: + 43(1) 711 16/ext 0

Fax: + 43(1) 711 16 99 87 918

Private Food Testing Institute:

Lebensmittelversuchsanstalt

Blaasstr. 29

A-1190 Wien, Austria

Phone: + 43 (1) 36 88 555

Fax: + 43 (1) 36 88 555/29

Food Testing Institute of the Municipality of Vienna:

Lebensmitteluntersuchungsanstalt der Stadt Wien

Hennebergg. 3

A-1030 Wien, Austria

Phone: + 43 (1) 795 14 0

Fax: + 43 (1) 79514 99