+-----------------------------------------------------------------------+
| VO: Our willingness to reach out and grasp the potential of new       |
| technology gives rise to inspiration and inspiration is where all     |
| innovation begins.                                                    |
|                                                                       |
| Throughout the generations of humanity, people have dared to reach    |
| out and ask "what if?"                                                |
|                                                                       |
| Then comes the magic moment when "what if?" is answered by "we can!"  |
| ... and true innovation takes hold!                                   |
|                                                                       |
| True innovation is realized when creative ideas bring about rewarding |
| change.                                                               |
|                                                                       |
| Pursuing these ideas can involve an element of risk.                  |
|                                                                       |
| Not all creative ideas succeed, but those ideas that result in real   |
| innovation have changed the world.                                    |
|                                                                       |
| The VHA culture of innovation spans generations. Our goal has always  |
| been to provide the best care possible for those who serve America.   |
|                                                                       |
| The innovations that begin with what we do today will change the      |
| quality of care and the service we deliver for generations to come.   |
|                                                                       |
| Nothing we do is too large or too small for us to ask "what if?"      |
|                                                                       |
| From streamlining basic routine functions to sparking a whole new     |
| technology, the innovations we develop for the generations to come    |
| all must begin with that one, simple question -- "what if?"           |
|                                                                       |
| Our spirit of innovation then moves us to the next stage of the       |
| process as we answer "what if?" with "we can!"                        |
|                                                                       |
| Real innovative action begins when "we can!" embraces "let's do!"     |
|                                                                       |
| As "let's do!" meets "right now!" we are shaping the changes that     |
| define our culture.                                                   |
|                                                                       |
| Finally, we complete the cycle of innovation when "right now!"        |
| becomes "every day."                                                  |
|                                                                       |
| True innovation is realized when genuine, rewarding changes take hold |
| -- or we are able to establish a new dimension in performance that    |
| will benefit today's generation as well as those yet to come.         |
|                                                                       |
| Innovations that we begin today impact the services we provide.       |
|                                                                       |
| Welcome to VHA, eHealth University Conference                         |
|                                                                       |
| The VeHU innovations you will see over the course of the coming days  |
| can be brought home with you and implemented at your location.        |
|                                                                       |
| You will see innovations that improve the care we deliver the way we  |
| stay in touch, how we train, the ways we get together, how we keep    |
| records, the means for bringing multi-disciplinary teams together and |
| the ways we continue to integrate healthcare and technology.          |
|                                                                       |
| For all of us at VHA, innovation begins with the spirit of always     |
| asking "what if?",                                                    |
|                                                                       |
| bolstered by the action of "we can!" and brought to reality by our    |
| attitude of "let's do!"                                               |
|                                                                       |
| The inspiration that leads to innovation can come from some very      |
| surprising places. It's not always "The Grand Idea" that changes the  |
| world.                                                                |
|                                                                       |
| Consider the little yellow Post-It Note that covers our daily         |
| existence, it came about because someone at 3M said "what if there is |
| something we can do with that new glue that doesn't quite stick..."   |
|                                                                       |
| Reaching out to the potential of new technology can be just that      |
| simple.                                                               |
|                                                                       |
| Let that little Post-It Note on the side of your computer screen on   |
| the corner of your telephone be a daily reminder that real            |
| inspiration can be closer than you think.                             |
|                                                                       |
| That is why we must all renew our commitment to "Innovations for      |
| Generations."                                                         |
|                                                                       |
| In this spirit we must re-dedicate ourselves to asking "what can I do |
| today to improve the care we give our veterans?"                      |
|                                                                       |
| "Innovations for Generations" must be our watchword. It must be the   |
| ideal that leads us to always ask "what if?", so our VHA team can     |
| reach out and respond with the "we can!" attitude that delivers       |
| superior care for all who serve.                                      |
|                                                                       |
| CLOSING MUSIC UP AND OUT                                              |
+-----------------------------------------------------------------------+