+--------------+-------------------------------------------------------+
| **Name:**    | ##### *Advanced Fire Administration*                  |
+--------------+-------------------------------------------------------+
| **Course     | This course examines organizational and leadership    |
| De           | tools for fire service administrators, including      |
| scription:** | community approaches to administration, core skills,  |
|              | planning and implementation, leading change, and      |
|              | community risk management.                            |
+--------------+-------------------------------------------------------+
| **O          | **Unit 1: Introduction**                              |
| bjectives:** |                                                       |
+--------------+-------------------------------------------------------+
|              | No objectives for this unit.                          |
+--------------+-------------------------------------------------------+
|              | **Unit 2: The Fire Service Administrator\--A          |
|              | Community Approach**                                  |
+--------------+-------------------------------------------------------+
|              | By the end of this unit, you will be able to:         |
+--------------+-------------------------------------------------------+
|              | -   describe the role of the fire/EMS department as a |
|              |     part of the community government and              |
|              |     comprehensive plan;                               |
+--------------+-------------------------------------------------------+
|              | -   explain the importance of a good working          |
|              |     relationship with public officials and the        |
|              |     community as a whole;                             |
+--------------+-------------------------------------------------------+
|              | -   list ways to develop a good working relationship  |
|              |     with public officials and the community;          |
+--------------+-------------------------------------------------------+
|              | -   identify local, state, and national organizations |
|              |     that will be beneficial to your department;       |
+--------------+-------------------------------------------------------+
|              | -   describe how to have a proactive role in local,   |
|              |     state, and national organizations; and            |
+--------------+-------------------------------------------------------+
|              | -   identify effective skills for developing a        |
|              |     cooperative relationship with fire and emergency  |
|              |     services personnel as well as public officials    |
|              |     and the general public.                           |
+--------------+-------------------------------------------------------+
|              | Unit 3: Core Skills                                   |
+--------------+-------------------------------------------------------+
|              | By the end of this unit, you will be able to:         |
+--------------+-------------------------------------------------------+
|              | -   identify the core skills essential to             |
|              |     administrative success;                           |
+--------------+-------------------------------------------------------+
|              | -   describe the integrated management of financial,  |
|              |     human, facilities, and equipment and information  |
|              |     resources;                                        |
+--------------+-------------------------------------------------------+
|              | -   explain the importance of public access to        |
|              |     government operations;                            |
+--------------+-------------------------------------------------------+
|              | -   describe the key elements of successful           |
|              |     communication;                                    |
+--------------+-------------------------------------------------------+
|              | -   identify the enabling legislation for your        |
|              |     agency;                                           |
+--------------+-------------------------------------------------------+
|              | -   discuss several of the constraints upon your      |
|              |     agency\'s authority;                              |
+--------------+-------------------------------------------------------+
|              | -   recognize the basic management theory in use in   |
|              |     your agency;                                      |
+--------------+-------------------------------------------------------+
|              | -   recognize the formal and informal dynamics of     |
|              |     public organizations and describe strategies to   |
|              |     ensure success;                                   |
+--------------+-------------------------------------------------------+
|              | -   discuss the components and styles of leadership;  |
|              |     and                                               |
+--------------+-------------------------------------------------------+
|              | -   identify and discuss a practical agency           |
|              |     evaluation process.                               |
+--------------+-------------------------------------------------------+
|              | Unit 4: Planning and Implementation                   |
+--------------+-------------------------------------------------------+
|              | By the end of this unit, you will be able to:         |
+--------------+-------------------------------------------------------+
|              | -   compare and contrast operational planning with    |
|              |     strategic planning;                               |
+--------------+-------------------------------------------------------+
|              | -   compare and contrast an existing fire department  |
|              |     strategic plan to the Fire Department Strategic   |
|              |     Planning Model;                                   |
+--------------+-------------------------------------------------------+
|              |                                                       |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| **O          | Unit 4: Planning and Implementation (cont\'d)         |
| bjectives:** |                                                       |
+--------------+-------------------------------------------------------+
|              | -   explain when recognition-primed decision making   |
|              |     and situational analysis decision making are best |
|              |     used and why;                                     |
+--------------+-------------------------------------------------------+
|              | -   list and describe the steps involved in the       |
|              |     situational appraisal version of the scientific   |
|              |     method;                                           |
+--------------+-------------------------------------------------------+
|              | -   differentiate between recognition-primed          |
|              |     decisions and those that are not time critical;   |
+--------------+-------------------------------------------------------+
|              | -   describe the process of consensus building;       |
+--------------+-------------------------------------------------------+
|              | -   identify the advantage of nominal group decision  |
|              |     making;                                           |
+--------------+-------------------------------------------------------+
|              | -   list the various types of employee-involved       |
|              |     decision-making options;                          |
+--------------+-------------------------------------------------------+
|              | -   describe the components of project planning;      |
+--------------+-------------------------------------------------------+
|              | -   list four types of mandated policies;             |
+--------------+-------------------------------------------------------+
|              | -   describe the differences and similarities among   |
|              |     SOPs, SDPs, SDRs, and SOGs;                       |
+--------------+-------------------------------------------------------+
|              | -   distinguish between internal and external         |
|              |     stakeholders;                                     |
+--------------+-------------------------------------------------------+
|              | -   list techniques for gaining organizational buy    |
|              |     in;                                               |
+--------------+-------------------------------------------------------+
|              | -   list and describe the steps of a standard         |
|              |     training model as it applies to implementing      |
|              |     policy within the organization;                   |
+--------------+-------------------------------------------------------+
|              | -   define the term *core values* within the context  |
|              |     of organizational culture;                        |
+--------------+-------------------------------------------------------+
|              | -   describe the importance of an organization\'s     |
|              |     mission and mandates in the development of a      |
|              |     strategic plan;                                   |
+--------------+-------------------------------------------------------+
|              | -   provide examples of the following:                |
+--------------+-------------------------------------------------------+
|              | > a\. challenges and opportunities contained in the   |
|              | > external environment;                               |
+--------------+-------------------------------------------------------+
|              | > b\. weaknesses and strengths contained in the       |
|              | > internal environments;                              |
+--------------+-------------------------------------------------------+
|              | -   describe how an environmental assessment          |
|              |     determines the strategic issues and direction of  |
|              |     an organization;                                  |
+--------------+-------------------------------------------------------+
|              | -   describe how a fire service administrator creates |
|              |     a vision of the future for his or her             |
|              |     organization;                                     |
+--------------+-------------------------------------------------------+
|              | -   list the steps of the planning cycle of an        |
|              |     organization;                                     |
+--------------+-------------------------------------------------------+
|              | -   describe the interrelationship between the annual |
|              |     budget and the short-range plan;                  |
+--------------+-------------------------------------------------------+
|              | -   differentiate between budgeting for operational   |
|              |     plans and strategic plans;                        |
+--------------+-------------------------------------------------------+
|              | -   identify the scope and content in short-range,    |
|              |     medium-range, and long-range plans;               |
+--------------+-------------------------------------------------------+
|              | -   describe the relative degrees of certainty among  |
|              |     the outcomes of short-range, medium-range, and    |
|              |     long-range plans;                                 |
+--------------+-------------------------------------------------------+
|              | -   describe the interdependence among goals,         |
|              |     objectives, action plans, and work plans;         |
+--------------+-------------------------------------------------------+
|              | -   list the advantages and disadvantages of the use  |
|              |     of print versus electronic storage of planning    |
|              |     documents;                                        |
+--------------+-------------------------------------------------------+
|              | -   identify the current and future security concerns |
|              |     regarding document storage and integrity; and     |
+--------------+-------------------------------------------------------+
|              | -   describe the purpose and function of working      |
|              |     documents and when to publish a finished product. |
+--------------+-------------------------------------------------------+
|              |                                                       |
+--------------+-------------------------------------------------------+

+--------------+-------------------------------------------------------+
| **O          | Unit 5: Leading Change                                |
| bjectives:** |                                                       |
+--------------+-------------------------------------------------------+
|              | By the end of this unit, you will be able to:         |
+--------------+-------------------------------------------------------+
|              | -   describe the importance of accepting and managing |
|              |     change within the fire department;                |
+--------------+-------------------------------------------------------+
|              | -   identify models of change commonly used in        |
|              |     organizations;                                    |
+--------------+-------------------------------------------------------+
|              | -   describe the concept of \"incremental change\"    |
|              |     within the public context;                        |
+--------------+-------------------------------------------------------+
|              | -   identify ways to create a positive climate for    |
|              |     change within the organization;                   |
+--------------+-------------------------------------------------------+
|              | -   demonstrate ways to introduce new ideas           |
|              |     effectively;                                      |
+--------------+-------------------------------------------------------+
|              | -   identify the benefits of embracing diverse ideas; |
+--------------+-------------------------------------------------------+
|              | -   describe how to implement new ideas within        |
|              |     existing budget constraints;                      |
+--------------+-------------------------------------------------------+
|              | -   describe an approach for implementing external    |
|              |     mandates;                                         |
+--------------+-------------------------------------------------------+
|              | -   identify ways the organization can respond to     |
|              |     current or emerging events or trends;             |
+--------------+-------------------------------------------------------+
|              | -   list examples of how organizations have           |
|              |     successfully capitalized on trends or current     |
|              |     issues;                                           |
+--------------+-------------------------------------------------------+
|              | -   list ways to recognize and reward innovation and  |
|              |     risk taking within the public-agency context;     |
+--------------+-------------------------------------------------------+
|              | -   describe the role of pilot projects in gaining    |
|              |     support for new ideas;                            |
+--------------+-------------------------------------------------------+
|              | -   describe the benefits of employee involvement in  |
|              |     department decisions;                             |
+--------------+-------------------------------------------------------+
|              | -   identify ways to effectively develop the          |
|              |     capabilities of employees through delegation;     |
+--------------+-------------------------------------------------------+
|              | -   describe the role of mentoring in preparing       |
|              |     employees for advancement;                        |
+--------------+-------------------------------------------------------+
|              | -   provide an example of how an employee can be      |
|              |     challenged to think outside his or her normal     |
|              |     role within the organization;                     |
+--------------+-------------------------------------------------------+
|              | -   discuss the importance of handling a              |
|              |     subordinate\'s failure or criticism in a positive |
|              |     manner;                                           |
+--------------+-------------------------------------------------------+
|              | -   demonstrate an innovative way to address a        |
|              |     traditional problem; and                          |
+--------------+-------------------------------------------------------+
|              | -   list ways of rewarding professional development   |
|              |     efforts.                                          |
+--------------+-------------------------------------------------------+
|              | Unit 6: Community Risk Management                     |
+--------------+-------------------------------------------------------+
|              | By the end of this unit, you will be able to:         |
+--------------+-------------------------------------------------------+
|              | -   identify the major steps of a community risk      |
|              |     analysis;                                         |
+--------------+-------------------------------------------------------+
|              | -   identify five life safety hazards to be           |
|              |     considered in a community risk analysis;          |
+--------------+-------------------------------------------------------+
|              | -   explain how to assess your organizational         |
|              |     capabilities and needs based on risk analysis     |
|              |     probabilities;                                    |
+--------------+-------------------------------------------------------+
|              | -   describe the relationship between community risk  |
|              |     analysis and strategic and operational planning;  |
+--------------+-------------------------------------------------------+
|              | -   describe the components of an economic            |
|              |     development program;                              |
+--------------+-------------------------------------------------------+
|              | -   describe the role of fire and emergency services  |
|              |     in the economic development and neighborhood      |
|              |     preservation programs of the community;           |
+--------------+-------------------------------------------------------+
|              | -   describe the importance of integrating fire and   |
|              |     emergency services into a community\'s            |
|              |     comprehensive plan;                               |
+--------------+-------------------------------------------------------+
|              | -   describe the importance of establishing Community |
|              |     Risk Management Partnerships;                     |
+--------------+-------------------------------------------------------+
|              | -   identify direct and indirect costs associated     |
|              |     with fire; and                                    |
+--------------+-------------------------------------------------------+
|              | -   discuss economic incentives that encourage fire   |
|              |     prevention.                                       |
+--------------+-------------------------------------------------------+
|              |                                                       |
+--------------+-------------------------------------------------------+

+--------------+------+------------------------------------------------+
| **O          | Unit |                                                |
| bjectives:** | 7:   |                                                |
|              | W    |                                                |
|              | here |                                                |
|              | Do   |                                                |
|              | We   |                                                |
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|              | From |                                                |
|              | H    |                                                |
|              | ere? |                                                |
+--------------+------+------------------------------------------------+
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|              | ives |                                                |
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|              | this |                                                |
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|              | nit. |                                                |
+--------------+------+------------------------------------------------+
| **Required   | *    |                                                |
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+--------------+------+------------------------------------------------+
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+--------------+------+------------------------------------------------+
| **A          | Stud |                                                |
| ssessment:** | ents |                                                |
|              | will |                                                |
|              | be   |                                                |
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|              | valu |                                                |
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|              | be   |                                                |
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|              | term |                                                |
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|              | by   |                                                |
|              | the  |                                                |
|              | ins  |                                                |
|              | truc |                                                |
|              | tor. |                                                |
+--------------+------+------------------------------------------------+
| **NFPA       | **U  | **Description**                                |
| Standards    | nit( |                                                |
| Addressed:** | s)** |                                                |
+--------------+------+------------------------------------------------+
| 1021-3-1.1   | 2    | Organization of local government               |
+--------------+------+------------------------------------------------+
| 1021-4-1.1   | 2,   | Current national and international trends and  |
|              | 3, 4 | developments                                   |
+--------------+------+------------------------------------------------+
| 1021-4-3     | 2,   | Developing programs to expand service and      |
|              | 3,   | build partnerships                             |
|              | 4, 6 |                                                |
+--------------+------+------------------------------------------------+
| 1021-4-3.1   | 2,   | Prepare community awareness programs           |
|              | 3,   |                                                |
|              | 4, 6 |                                                |
+--------------+------+------------------------------------------------+
| 1021-4-4     | 4    | Preparing and developing a budget              |
+--------------+------+------------------------------------------------+
| 1021-4-4.1   | 4    | Develop a budget                               |
+--------------+------+------------------------------------------------+
| 1021-4-4.2   | 4    | Develop a budget management system             |
+--------------+------+------------------------------------------------+
| 1021-4-4.4   | 4    | Direct the development of a record-keeping     |
|              |      | system                                         |
+--------------+------+------------------------------------------------+
| 1021-4-4.5   | 4    | Analyze and interpret records and data         |
+--------------+------+------------------------------------------------+
| 1021-4-4.6   | 4    | Develop a model plan                           |
+--------------+------+------------------------------------------------+

+--------------+-----+------------------------------------------------+
| 1021-5-4     | 4   | Long-range planning                            |
+--------------+-----+------------------------------------------------+
| 1021-5-4.1   | 4   | Develop a comprehensive long-range plan        |
+--------------+-----+------------------------------------------------+
| 1035-4-3     | 6   | Planning and development                       |
+--------------+-----+------------------------------------------------+
| 1035-4-3.1   | 6   | Develop a comprehensive organizational public  |
|              |     | fire and life safety strategy                  |
+--------------+-----+------------------------------------------------+
| 1035-4-3.2   | 6   | Create a collaborative fire and life-safety    |
|              |     | partnership                                    |
+--------------+-----+------------------------------------------------+
| 1035-4-3.3   | 6   | Project current fire and life safety issues    |
+--------------+-----+------------------------------------------------+
| 1035-4-3.4   | 6   | Develop a public policy recommendation         |
+--------------+-----+------------------------------------------------+
| **Chief Fire | [ww |                                                |
| Officer      | w.c |                                                |
| Designation  | fai |                                                |
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|              |     |                                                |
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|              | #6  |                                                |
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|              | #8  |                                                |
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+--------------+-----+------------------------------------------------+
| **Point of   | Edw |                                                |
| Contact:**   | ard |                                                |
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+--------------+-----+------------------------------------------------+