611-CD-004-002\
Errata 1

EOSDIS Core System Project

Mission Operation Procedures\
for the ECS Project

Drop 4.0 Level One Production Rules: A Delta Iteration

May 1998

Raytheon Systems Company\
Upper Marlboro, Maryland

Mission Operation Procedures\
for the ECS Project

Drop 4.0 Level One Production Rules: A Delta Iteration

May 1998

Prepared Under Contract NAS5-60000

RESPONSIBLE ENGINEER

Earnest Matthews /s/ 5/15/98

Earnest T. Matthews, Systems Engineer Date\
EOSDIS Core System Project

SUBMITTED BY

Karen K. Hoffman /s/ 5/15/98

Karen K. Hoffman, I&O Support Manager Date\
EOSDIS Core System Project

This page intentionally left blank.

# Preface

This document is a contract deliverable with an approval code of 3. This
technical paper is delivered to NASA for information only, but is
subject to approval as meeting contractual requirements.

Any questions should be addressed to:

Data Management Office\
The ECS Project Office\
Raytheon Systems Company\
1616 McCormick Drive\
Upper Marlboro, MD 20774

This page intentionally left blank.

# Abstract

This document, The Mission Operation Procedures for Version 2 Release
2.0 for ECS, provides DAAC procedures that assign and describe
operators, engineers, operations support, administration and management
staff actions required to configure, maintain and operate Version 2
Release 2.0 ECS system. The DAAC portion of this document contains
standard procedures that can be modified at the DAACs during subsequent
training, operations exercises and procedure review activities to
reflect desired uniqueness. The objectives of Version 2 Release 2.0
system are to provide ECS components to support the MODIS mission;
Version 0 Data Access; EOS-AM-1 and Landsat 7 Interface Testing; and
EOS-AM- 1 Algorithm Integration and Test.

***Keywords:*** operations, DAACs, SMC, EOC, mission support, operation
procedures, TRMM, EOS, AM-1, Landsat 7, software, integration, test,
SSI&T, Version 0

This page intentionally left blank.

# Change Information Page

  ----------------- ------------------ ----------------- -----------------
  **List of                                              
  Effective Pages**                                      

  **Page Number**                      **Issue**         

  Title                                Original          

  iii through                          Original          
  xxxviii                                                

  1-1 through 1-4                      Original          

  2-1 through 2-4                      Original          

  3-1 through 3-94                     Errata 1          

  4-1 through 4-18                     Original          

  5-1 through 5-18                     Original          

  6-1 through 6-12                     Errata 1          

  7-1 through 7-16                     Errata 1          

  8-1 through 8-22                     Original          

  9-1 through 9-138                    Original          

  10-1 through                         Errata 1          
  10-12                                                  

  11-1 through                         Errata 1          
  11-152                                                 

  12-1 through                         Errata 1          
  12-16                                                  

  13-1 through                         Errata 1          
  13-16                                                  

  14-1 through                         Errata 1          
  14-26                                                  

  15-1 through                         Errata 1          
  15-10                                                  

  16-1 through                         Original          
  16-34                                                  

  17-1 through                         Original          
  17-64                                                  

  18-1 through                         Original          
  18-16                                                  

  19-1 through                         Errata 1          
  19-68                                                  

  20-1 through 20-4                    Original          

  21-1 through                         Original          
  21-14                                                  

  22-1 through                         Original          
  22-10                                                  

  23-1 through                         Original          
  23-10                                                  

  24-1 and 24-2                        Original          

  25-1 through 25-4                    Original          

  26-1 through                         Original          
  26-10                                                  

  A-1 and A-2                          Original          

  AB-1 through                         Original          
  AB-12                                                  

                                                         

  **Document                                             
  History**                                              

  **Document        **Status/Issue**   **Publication     **CCR Number**
  Number**                             Date**            

  611-CD-004-001    Original           January 1998      

  611-CD-004-002    Original           May 1998          

  611-CD-004-002    Errata 1           July 1998         
  ----------------- ------------------ ----------------- -----------------

This page intentionally left blank.

# Contents

Preface

Abstract

1.  Introduction

1.1 Identification 1-1

1.2 Scope 1-1

1.3 Purpose 1-1

1.4 Status and Schedule 1-2

1.5 Organization 1-2

2.  Related Documentation

2.1 Parent Documents 2-1

2.2 Applicable Documents 2-1

2.3 Information Documents 2-4

2.3.1 Information Documents Referenced 2-4

2.3.2 Information Documents Not Referenced 2-4

3 System Administration

3.0 Introduction 3-1

3.1 System Startup and Shutdown 3-2

3.1.1 Startup 3-2

3.1.2 Shutdown 3-4

3.2 System Backup and Restore 3-7

3.2.1 Incremental Backup 3-8

3.2.2 Full Backup 3-11

3.2.3 File Restore 3-14

3.2.4 Complete System Restore 3-17

3.2.5 Tape Handling 3-21

3.3 System Log Maintenance 3-26

3.4 User Administration 3-27

3.4.1 Adding a User 3-27

3.4.2 Deleting a User 3-31

3.4.3 Changing a User Account Configuration 3-34

3.4.4 Changing User Access Privileges 3-37

3.4.5 Changing a User Password 3-41

3.4.6 Checking a File/Directory Access Privilege Status 3-43

3.4.7 Changing a File/Directory Access Privilege 3-45

3.4.8 Moving a User\'s Home Directory 3-48

3.5 Installing a New Workstation 3-50

3.5.1 Preparation 3-51

3.5.2 Installation 3-53

3.5.3 Testing and Verification 3-69

3.6 DCE Configuration 3-74

3.6.1 Configuring Initial Cell 3-74

3.6.2 Configuring DTS Servers 3-76

3.6.3 Configuring Additional CDS Servers 3-78

3.6.4 Configuring Security and CDS Client Systems 3-80

3.6.5 Configuring DTS Clerks 3-81

3.6.6 Configuring GDA Servers 3-82

3.6.7 Creating Security Server Replica 3-83

3.6.8 Unconfiguring DCE Client 3-84

3.7 ECS Assistant 3-85

3.7.1 Using ECS Assistant to Install Subsystem Software 3-86

3.7.2 Using ECS Assistant to Start Up/Shut Down Servers 3-87

3.7.3 Using ECS to Perform System Monitoring 3-90

4\. Database Administration

4.1 The Role of the Database Administrator (DBA) 4-1

4.2 Conventions, SQL Server Nomenclature, and Directory Structure 4-1

4.3 SQL Server Installation 4-3

4.4 DBA Functions 4-4

4.4.1 Starting, Stopping, and Showing the Server(s) 4-4

4.4.2 Creating Logical Devices 4-5

4.4.3 Creating and Altering Databases 4-6

4.4.4 Data Placement - Segmentation 4-7

4.4.5 Monitoring Space Usage 4-8

4.4.6 Creating Database Objects 4-8

4.4.7 Creating and Managing Users Logins 4-9

4.4.8 Permissions 4-10

4.5 Backup and Recovery 4-11

4.5.1 Automatic Backups 4-11

4.5.2 Manual Backups 4-13

4.5.3 Manual Recovery 4-14

4.5.4 The BulkCopy Utility 4-14

4.6 Database Performance and Tuning 4-16

4.7 Installation of the Applications 4-16

4.7.1 Installation of the Application Database 4-16

4.7.2 The AUTOSYS Application and other Configuration Issues 4-16

4.7.3 Spatial Query Server (SQS) 4-17

5\. Security Services

5.1 Generating Security Reports 5-2

5.2 Running the Network Authentication Service 5-2

5.3 Monitoring Network Vulnerabilities 5-4

5.4 Ensuring Password Integrity 5-5

5.4.1 Detecting Weak Passwords 5-5

5.4.2 Enforcing Strong Passwords (Secure Shell) 5-10

5.5 Monitoring Requests for Network Services 5-12

5.5.1 INSTALLATION, CONFIGURATION, and TESTING for Wrappers 5-12

5.6 Monitoring File and Directory Integrity 5-15

5.6.1 Installation of TRIPWIRE 5-15

5.6.2 Updating the Tripwire Database 5-16

5.6.3 Configuring the tw.config file 5-17

5.7 Reporting Security Breaches 5-18

5.8 Initiating Recovery from Security Breaches 5-18

6 Network Administration

6.0 Introduction 6-1

6.1 HP Open View Network Node Manager (NNM) 6-2

6.1.1 Setting Up Network Node Manager (NNM) 6-2

6.1.2 Discovery using Network Node Manager (NNM) 6-2

6.2 Maintenance and Operation of Network Node Manager (NNM) 6-2

6.2.1 Starting Network Node Manager (NNM) 6-2

6.2.2 Creating Additional Objects 6-7

6.3 Diagnosing Network Problems 6-11

7 System Monitoring

7.1 Checking the Health and Status of the Network 7-1

7.1.1 Starting NNM (Network Node Manager) 7-2

7.1.2 Verify That an Object Is Not Functioning 7-3

7.1.3 Looking at Maps for Color Alerts 7-4

7.1.4 Looking at Maps for New Nodes 7-5

7.1.5 Creating Special Submaps for Monitoring Status 7-5

7.1.6 Checking for Event Notifications 7-6

7.1.7 Rediscovering the Network 7-7

7.2 Tivoli Enterprise Console 7-8

8\. Problem Management

8.1 The Problem Resolution Process --- An Overview 8-1

8.2 Using the Trouble Ticket System Tool 8-7

8.2.1 Accessing the Trouble Ticket System 8-9

8.2.2 Submit a Trouble Ticket 8-12

8.2.3 Reviewing and Modifying Open Trouble Tickets 8-14

8.2.4 Forwarding Trouble Tickets 8-15

8.2.5 Adding Users to Remedy 8-15

8.2.6 Changing Privileges in Remedy 8-15

8.2.7 Modifying Remedy\'s Configuration 8-17

8.2.8 Generating Trouble Ticket Reports 8-17

8.2.9 Re-prioritization of Dated Trouble Ticket Logs 8-17

8.3 Using Hypertext Mark-up Language (HTML) Screens 8-18

8.3.1 ECS Trouble Ticketing HTML Submit Screen 8-18

8.3.2 ECS Trouble Ticketing HTML Success Screen 8-18

8.3.3 ECS Trouble Ticketing HTML List Screen 8-19

8.3.4 ECS Trouble Ticketing HTML Detailed Screen 8-19

8.3.5 ECS Trouble Ticketing HTML Help Screen 8-20

8.4 Emergency Fixes 8-21

8.5 Diagnosing Network Problems 8-22

9\. Configuration Management Procedures

9.1 Configuration Identification Procedure 9-2

9.1.1 Purpose 9-2

9.1.2 Applicable to 9-2

9.1.3 References 9-2

9.1.4 Procedures 9-3

9.2 Configuration Change Control Procedures 9-4

9.2.1 Purpose 9-4

9.2.2 Applicable to 9-4

9.2.3 References 9-4

9.2.4 Procedures 9-4

9.3 Configuration Status Accounting Procedures 9-22

9.3.1 Purpose 9-22

9.3.2 Applicable to 9-22

9.3.3 References 9-22

9.3.4 Procedures 9-22

9.4 Configuration Audits 9-23

9.4.1 Purpose 9-23

9.4.2 Applicable to 9-24

9.4.3 References 9-24

9.4.4 Procedures 9-24

9.5 Data Management 9-25

9.5.1 Purpose 9-25

9.5.2 Applicable to 9-26

9.5.3 References 9-26

9.5.4 Procedures 9-26

9.6 Archiving Procedures for the SW CM Manager (ClearCase) 9-30

9.6.1 Purpose 9-30

9.6.2 Applicable to 9-30

9.6.3 References 9-30

9.6.4 Procedures 9-30

9.7 SW Transfer and Installation 9-33

9.7.1 Purpose 9-33

9.7.2 Applicable to 9-34

9.7.3 References 9-34

9.7.4 Procedures 9-34

9.8 Change Request Manager 9-45

9.8.1 The Configuration Change Request (CCR) 9-46

9.8.2 Accessing Change Request Manager 9-50

9.8.3 View a CCR 9-50

9.8.4 Submit a CCR 9-50

9.8.5 Change State of CCR 9-53

9.8.6 Modify CCR 9-59

9.8.7 Print CCR 9-59

9.8.8 Required Operating Environment 9-60

9.8.9 Reports 9-61

9.9 Use of the Baseline Manager 9-64

9.9.1 Overview 9-64

9.9.2 Procedures 9-90

9.9.3 Setting Tunable Parameters 9-119

9.9.4 Special Constraints 9-121

9.9.5 Command Line Interface 9-121

9.9.6 Outputs 9-122

9.9.7 Event and Error Messages 9-123

9.9.8 Reports 9-124

10\. Metadata Administration

10.1 Preparation of Earth Science Data Types 10-3

10.2 ESDT Descriptor Files 10-5

10.2.1 Steps in Generating a Descriptor File 10-6

10.2.2 Verifying Descriptor Files 10-7

10.2.3 Steps in Generating a Dynamic Link Library 10-7

10.3 Tools used in Generating a Descriptor File 10-8

10.3.1 Data Dictionary and Valids Checking 10-9

10.3.2 PSA Registry 10-9

10.3.3. Metadata Works 10-9

10.4 Metadata Population 10-9

10.4.1 Collection-Level Metadata 10-9

10.4.2 Granule-Level Metadata 10-9

10.4.3 Product-Specific Metadata 10-10

10.5 Testing and Validation 10-11

11 SSIT Operational Procedures

11.1 Science Software Integration and Test (SSI&T) Preparation and Setup
11-2

11.1.1 Key Operator Roles 11-2

11.1.2 COTS Software Tools 11-2

11.1.3 General Process 11-2

11.1.4 A Handy Alias file to use while conducting SSI&T: 11-4

11.1.5 Preparation and Setup 11-5

11.1.6 SSIT Software Operating Instructions: 11-6

11.2 Science Software Integration and Test (SSI&T) Testbed and VERSION
2.0 Differences. 11-7

11.2.1 Pre-Release B Testbed Architecture: Overview 11-7

11.2.2 VERSION 2.0 Architecture: Overview 11-8

11.2.3 Implications for SSI&T Procedures. 11-13

11.3 Installing ESDTs and Inserting Granules on the Science Data Server
11-14

11.3.1 Installing an Earth Science Data Type (ESDT) on the Data Server
11-14

11.3.2 Granule Insert into Science Data Server 11-15

11.3.3 Acquire a Granule from Science Data Server 11-16

11.4 Using ECS Assistant to View ECS Science Data Server Database 11-24

11.4.1 Using ECS Assistant to View Database 11-27

11.4.2 Using Browser to View ECS Science PDPS/IOS Database 11-27

11.5 Delivered Algorithm Package (DAP) - Acquiring, Unpacking,
Subscription 11-28

11.5.1 Acquiring the Delivered Algorithm Package (DAP) 11-28

11.5.2 Unpacking a DAP 11-31

11.5.3 Registering a Subscription for a DAP 11-32

11.6 Science Software Configuration Management 11-33

11.6.1 ClearCase Overview 11-33

11.6.2 Creating a View in ClearCase 11-34

11.6.3 Setting a View in ClearCase 11-37

11.6.4 Creating a New Directory 11-37

11.6.5 Importing files into ClearCase 11-39

11.6.6 Checking Out a File From ClearCase 11-42

11.6.7 Checking a Modified Element into ClearCase 11-43

11.7 Science Software Integration and Test (SSIT) Manager 11-44

11.7.1 SSIT Manager Overview 11-44

11.7.2 SSIT Manager GUI 11-46

11.7.3 SSIT Manager Tools 11-50

11.7.4 Using the SSIT Manager: 11-50

11.8 Standards Checking of Science Software 11-51

11.8.1 Checking FORTRAN 77 ESDIS Standards Compliance 11-51

11.8.2 Checking for ESDIS Standards Compliance in Fortran 90 11-52

11.8.3 Checking for ESDIS Standards Compliance in C 11-54

11.8.4 Checking for ESDIS Standards Compliance in Ada 11-55

11.8.5 Prohibited Function Checker 11-58

11.8.6 Checking Process Control Files 11-62

11.8.7 Extracting Prologs 11-64

11.9 Compiling and Linking Science Software 11-67

11.9.1 Updating the Process Control File 11-68

11.9.2 Setting up a SDP Toolkit Environment 11-70

11.9.3 Compiling Status Message Facility (SMF) Files 11-75

11.9.4 Building Science Software with the SCF Version of the SDP Toolkit
11-77

11.9.5 Building Science Software with the DAAC Version of the SDP
Toolkit 11-79

11.10 Running a PGE in a Simulated SCF Environment 11-81

11.10.1 Setting Up the Environment for Running the PGE 11-81

11.10.2 Running and Profiling the PGE 11-82

11.11 File Comparison and Data Visualization 11-83

11.11.1 Using the GUI HDF File Comparison GUI 11-84

11.11.2 Using the hdiff HDF File Comparison Tool 11-84

11.11.3 Using the ASCII File Comparison Tool 11-85

11.11.4 Using the Binary File Difference Assistant 11-86

11.11.5 Data Visualization 11-88

11.12 PGE Registration , Updating the PDPS Database and Data Server
11-99

11.12.1 Update PDPS/SSIT Database with ESDT Science Metadata 11-99

11.12.2 Update PDPS/SSIT Database with PGE Science Metadata 11-101

11.12.3 Updating the PDPS Database with Science Metadata (ODL) 11-103

11.12.4 Updating the PDPS Database with Operational Metadata (PGE GUI)
11-105

11.12.5 SSIT Operational Metadata Update 11-105

11.12.6 Generating a Metadata Configuration File (Source MCF) 11-108

11.12.7 Creating a Target MCF (.met) for a Dynamic/Static Granule 11-110

11.12.8 Inserting Static Data Granules into the Data Server 11-111

11.12.9 Inserting a Test Dynamic Files to the Data Server 11-112

11.12.10 Inserting Test Data into the Data Server Database 11-113

11.12.11 Science Server Archive Package (SSAP) 11-115

11.12.12 PGE Checkout 11-118

11.12.13 Placing the Science Software Executable (SSEP) on the Data
Server 11-119

11.13 PGE Planning Processing and Product Retrieval 11-126

11.13.1 Registering Subscriptions for Test Data Files 11-126

11.13.2 Creating a New Production Request (PR) 11-126

11.13.3 Using the Production Request Editor 11-129

11.13.4 Using the Production Planning Workbench 11-136

11.13.5 Monitoring Production in PDPS Subsystem 11-140

11.13.6 Using the Q/A Monitor 11-143

11.14 Postprocessing and General Investigation 11-144

11.14.1 Examining PGE Log Files 11-145

11.14.2 The Production History 11-149

11.14.3 Examining PDPS-Related Scripts and Message Files 11-150

12 Resource Planning

12.1 Resource Planning Process 12-1

12.2 Resource Planning Workbench Utility 12-2

12.2.1 Create a Resource Reservation Request 12-4

12.2.2 Edit a Resource Reservation Request 12-8

12.2.3 Validate or Reject a Resource Reservation Request 12-9

12.2.4 Approve a Resource Reservation Request 12-10

12.2.5 Commit a Resource Reservation Request 12-10

12.2.6 Review Resource Timeline 12-10

12.2.7 Delete a Resource Reservation Request 12-12

12.3 Resource Definition Tool 12-12

12.3.1 Add a Resource 12-12

12.3.2 Modify a Resource 12-16

12.3.3 Delete a Resource 12-17

12.3.4 Synchronize Resource Listings 12-17

13 Production Planning

13.1 Production Request Editor 13-1

13.1.1 Launching the Production Request Editor 13-2

13.1.2 Create New Production Request 13-3

13.1.3 Edit/Modify Production Request 13-6

13.1.4 Review Data Production Requests 13-8

13.1.5 Deleting DPR Requests 13-10

13.2 Production Planning Workbench 13-10

13.2.1 Launching the Planning Workbench and Planning Timeline 13-11

13.2.2 Create New Production Plan 13-11

13.2.3 Review Plan Timeline 13-13

14 Production Processing

14.1 ConAutoSys 14-2

14.1.1 AutoSys Runtime Options 14-2

14.1.2 ConHardware Groups 14-5

14.2 Review Hardware Status 14-6

14.2.1 Review Hardware Status 14-6

14.2.2 Hardware Status View Options 14-7

14.3 Review DPR Dependencies 14-8

14.4 Review DPR Production Timeline 14-10

14.5 Modify Job Priority 14-11

14.6 Review Alarms 14-12

14.6.1 Review Alarms 14-12

14.6.2 Alarm Selection Configuration 14-13

14.7 Review Job Activities 14-15

14.7.1 Review Job Activities 14-15

14.7.2 Review Job Selection Criteria 14-16

14.8 Modify Job Status 14-17

14.9 Activity Log 14-19

14.10 Job Dependency Log 14-20

14.11 Defining Monitors/Browser 14-21

14.11.1 Defining Monitors/Browser 14-21

14.11.2 Monitor/Browser Reports 14-22

14.12 Database Maintenance Time Change 14-23

14.13 Production Reports 14-23

14.13.1 AutoSys Reports 14-24

15 Quality Assurance

15.1 QA Monitor 15-1

15.1.1 DAAC Product QA with the QA Monitor 15-5

15.1.2 Updating QA Metadata 15-7

15.1.3 Production History 15-10

15.2 QA Metadata Update Tool (QAMUT) 15-10

16\. Ingest

16.1 Ingest Custom Software Items 16-1

16.2 ECS Ingest Tool 16-2

16.2.1 Starting the Ingest GUI 16-2

16.2.2 View the Ingest History Log 16-3

16.2.3 Ingest History Log Reports 16-5

16.2.4 Ingest Monitor/Control 16-7

16.2.5 Ingest Operator Tools 16-9

16.2.6 Media Ingest 16-15

16.3 Interactive Ingest Tool 16-20

16.3.1 Create Data Availability Notice (DAN) 16-20

16.3.2 Submit Ingest Request 16-22

16.3.3 Monitor On-Going Request Status 16-24

16.4 Ingest Polling Process 16-25

16.4.1 Polling Ingest With Product Delivery Record 16-26

16.4.2 Polling Ingest Without Product Delivery Record 16-26

16.4.3 Ingest Information Notifications 16-27

16.4.4 Ingest Archive Verification 16-28

16.4.5 Faults (Errors) 16-29

16.5 Document Ingest 16-30

16.5.1 Document Inserts From Within ECS 16-31

16.5.2 Scanning Documents 16-32

16.5.3 Accessing Scanned Documents 16-33

17\. Archive Management

17.1 Custom Software Items 17-1

17.2 COTS Software 17-2

17.2.1 AMASS 17-3

17.2.2 Distributive AML Server (DAS) 17-7

17.2.3 Automated Cartridge System Library Software (ACSLS) 17-8

17.3 Archive Configuration 17-9

17.4 Graphical User Interface (GUI) 17-11

17.4.1 Launching DSS GUIs Using UNIX Commands 17-12

17.4.2 Storage Management Control GUI 17-13

17.4.3 Data Distribution GUI 17-16

17.4.4 AMASS GUI 17-17

17.5 Command Line Functions 17-19

17.6 Storing New Data in Archive Repository 17-21

17.6.1 Monitor Insertion of Data into the Archive 17-24

17.6.2 Monitor Insertion of Data into the Archive using AMASS 17-24

17.6.3 Monitor Insertion of Data into the Archive using ACSLS 17-25

17.6.4 Fault Notification 17-25

17.6.5 Recovery from Failure to Store Data 17-27

17.6.6 Deleting Files From the Archive using the AMASS GUI 17-27

17.7 Archive Data Backup 17-27

17.7.1 AMASS Database Backup 17-29

17.7.1.1 AMASS Automated Backup 17-29

17.7.1.2 AMASS Manual Backup 17-29

17.7.1.3 AMASS Database Manual Restore 17-30

17.7.2 ACSLS Database Backup and Restore 17-30

17.7.2.1 ACSLS Database Backup Script 17-32

17.7.2.2 ACSLS Database Restore Script 17-32

17.7.3 Backing Up Archive Data 17-33

17.7.4 Media Quality Control 17-37

17.8 Archive Data Recovery/Restoration 17-40

17.8.1 Use of Backup Data for Recovery 17-41

17.8.2 Requesting Replacement Data from Provider 17-42

17.8.3 Manual Data Recovery from Local Backup Tapes 17-42

17.8.4 Manual Data Recovery from Off-Site Backup Tapes 17-42

17.8.5 Manual Data Recovery From Damaged Cartridge 17-43

17.9 Operations of Archive Media Interfaces 17-44

17.9.1 STK Media Interface 17-46

17.9.2 EMASS Media Interface Units 17-51

17.9.3 EMASS I/O UNIT 17-59

18\. Data Distribution

18.1 Data Distribution Custom Software Items 18-2

18.2 ECS Data Distribution Operator Tool 18-2

18.2.1 Starting the Data Distribution Operator GUI 18-3

18.2.2 Monitor Data Distribution Requests 18-4

18.2.3 Configure Data Distribution Polling and Error Retry Rate 18-5

18.2.4 Change Request Priority 18-6

18.2.5 Suspend a Request 18-7

18.2.6 Resume Processing on a Suspended Request 18-8

18.2.7 Cancel a Request 18-9

18.3 Media Operations 18-10

18.3.1 Loading and Unloading Tapes 18-11

18.3.2 Tape Fault 18-13

18.3.3 Creating Labels 18-13

18.4 Product Shipment 18-13

18.4.1 Quality Control of Hard Media 18-14

18.4.2 Packaging 18-15

18.4.3 Mark Hard Media for Shipment 18-15

19 User Services

19.1 ECS User Account Management 19-1

19.1.1 Retrieve User Account/Validate a User 19-1

19.1.2 Create a User Account 19-3

19.1.3 Account Creation from URL Registration 19-15

19.1.4 Edit/Modify an Existing Account 19-18

19.1.5 Deleting an ECS Account 19-29

19.1.6 Canceling an ECS Account 19-31

19.1.7 Changing an ECS User's Password 19-33

19.2 Processing an Order 19-35

19.2.1 Create a User Contact Log Record 19-36

19.2.2 Retrieve User Information 19-40

19.2.3 Locate Data Via Search and Order Tool 19-42

19.2.4 Request Price Estimate 19-45

19.2.5 Specify Order Details 19-46

19.2.6 Update User Contact Log 19-46

19.3 Canceling an Order 19-48

19.3.1 ECS Order Tracking 19-48

19.3.2 Canceling the Order 19-50

19.4 Fulfilling a Subscription 19-51

19.4.1 Fulfilling a Need for a One-Time Subscription 19-52

19.4.2 Fulfilling a Need for an Open-Ended Subscription 19-55

19.4.3 Returning a List of Subscriptions 19-57

19.4.4 Canceling a Subscription 19-58

19.5 Data Acquisition Request (DAR) Tool 19-58

19.5.1 Purpose of the DAR Tool 19-59

19.5.2 The DAR Tool User Interface 19-59

19.5.3 Create/Edit Request 19-60

19.5.4 Spatial Requirements 19-61

19.5.5 Temporal Requirements 19-61

19.5.6 Optional Screens 19-61

19.5.7 Resource Estimate 19-62

19.5.8 Modifying a DAR 19-66

20\. Library Administration

20.1 Sustaining & Engineering Baselined (CDRL/DID) Document Maintenance
20-1

20.1.1 Authoring Documents 20-1

20.1.2 Formatting Documents 20-1

20.1.3 Importing Documents 20-1

20.1.4 Exporting Documents 20-1

20.1.5 Metadata Maintenance 20-1

20.2 On-Site (DAAC) Baselined (CDRL/DID) Document Maintenance 20-1

20.2.1 Authoring Documents 20-1

20.2.2 Formatting Documents 20-1

20.2.3 Importing Documents 20-2

20.2.4 Exporting Documents 20-2

20.2.5 Metadata Maintenance 20-2

20.3 Maintenance of Baselined ECS Documents in Baseline Manager Tool
20-2

20.5 Document Metadata Insertion Subscription 20-2

20.6 Document Repository Maintenance 20-2

20.7 Retrieval of HTTP Formatted Documents 20-2

20.8 Sustaining & Engineering COTS Document & Software Maintenance 20-2

20.8.1 Library Database 20-2

20.8.2 Document Access Control 20-3

20.8.3 Library Reports 20-3

20.8.4 On-Site COTS Document & Software Maintenance 20-3

21\. COTS Hardware Maintenance

21.1 COTS Hardware Support - General 21-1

21.1.1 Corrective Maintenance 21-1

21.1.2 Preventive Maintenance 21-2

21.1.3 Configuration Management 21-2

21.1.4 COTS Hardware Support Safety 21-2

21.2 COTS Hardware Support - Contract Information 21-2

21.2.1 Management of COTS Hardware Support Contracts 21-3

21.2.2 Contract Maintenance Terms 21-3

21.2.3 COTS Hardware Database 21-4

21.3 Hardware Repairs - Standard 21-5

21.3.1 Hardware Problem Reporting 21-6

21.3.2 Initial Troubleshooting/Diagnostics 21-7

21.3.3 Hardware Corrective Maintenance Actions 21-9

21.3.4 Contract On-Site Hardware Support 21-10

21.3.5 Return-to-Depot Support 21-12

21.4 Maintenance Spares 21-13

21.4.1 Installed Maintenance Spares 21-13

21.4.2 Use of Maintenance Spares 21-13

21.4.3 Return of Failed LRUs 21-14

21.5 Non-standard Hardware Support 21-14

21.5.1 Escalation of COTS Hardware Support Problem 21-14

21.5.2 Time and Material (T&M) Hardware Support 21-14

22\. Software Maintenance

22.1 Introduction 22-1

22.1.1 COTS Software Maintenance 22-2

22.1.2 COTS SW Maintenance Survey Results 22-3

22.1.3 Management of COTS Software Maintenance Contracts 22-4

22.1.4 Management of COTS Software Licenses 22-5

22.1.5 COTS Software Installation 22-6

22.1.6 Obtaining COTS Software Support 22-6

22.1.7 COTS Software Problem Reporting 22-8

22.1.8 Troubleshooting COTS Software 22-8

22.1.9 Corrective Action Reporting 22-9

23\. Property Management

23.1 Receipt of Equipment and Software 23-2

23.2 Equipment Tagging 23-3

23.3 Property Records and Reporting 23-4

23.3.1 Maintaining Property Records 23-5

23.3.2 Property Reporting 23-6

23.3.3 Reporting Loss, Theft, Damage or Destruction 23-6

23.3.4 Obtaining Relief from Accountability 23-6

23.4 Equipment Relocation 23-6

23.4.1 Intra-site Relocation 23-7

23.4.2 Inter-site Relocation 23-7

23.4.3 Relocation Off-site for Vendor Repairs 23-7

23.4.4 External Transfers 23-7

23.5 Inventories and Audits 23-8

23.6 Storage 23-8

23.6.1 Segregation Requirements 23-8

23.6.2 Stock Rotation 23-8

23.6.3 Physical Security 23-9

23.7 Packing and Shipping 23-9

24\. Installation Planning

24.1 Responsibilities 24-1

24.2 Process Description 24-1

24.3 Maintenance of Facility and Network Diagrams 24-2

24.4 Maintenance of LAN Cable Management Scheme 24-2

25\. COTS Training

25.1 Requesting COTS Training 25-1

25.2 Coordinating COTS Training 25-2

25.3 Canceling/Rescheduling COTS Training 25-3

25.4 Maintenance of COTS Training Records 25-4

25.5 Contractor COTS Training Funds Accounting 25-4

26\. Interoperability Subsystem Administration

26.1 Accessing ESOD 26-2

26.2 ESOD Moderation 26-3

26.3 ESOD Administration 26-5

26.3.1 Create a Moderation Group 26-5

26.3.2 Update a Moderation Group 26-7

26.3.3 Delete a Moderation Group 26-8

Figures

3.7-1 ECS Assistant GUI 3-88

3.7-2 Subsystem Manager GUI 3-89

3.7-3 Server Monitor GUI 3-93

3.7-4 cdsping GUI 3-94

8.2-1 ECS Problem Management Concept Part I 8-5

8.2-2 ECS Problem Management Concept Part II 8-6

8.2.2-1: Trouble Ticket E-mail Template 8-14

9.2.4-1 Configuration Change Request (CCR) Form 9-5

9.2.4-2 ECS CCR Impact Analysis 9-9

9.2.4-3 ECS M&O CCR Impact Summary 9-10

9.2.4-4 Work-Flow Diagram for SEO CM Administrator 9-14

9.2.4-5 Work-Flow Diagram for Site-level CM Administrator 9-17

9.2.4-6 Deviation/Waiver Form 9-21

9.5.4-1 CDRL Item Submission Criteria Flow 9-28

9.7.4-1 SW Transfer Functional Flow 9-36

9.7.4-2 SW Installation Functional Flow 9-37

9.7.4-3 Detailed Points of View 9-39

9.7.4-4 Detailed Points of View 9-40

9.7.4-5 Detailed Points of View 9-41

9.9-1 Hierarchy of Control Items for Baseline Management 9-66

9.9-2 Design (CIL/ CAL) View 9-68

9.9-3 Operational (Logical) View 9-69

9.9-4 Common Nomenclature for Baseline Manager Design View Items 9-71

9.9-5 Common Nomenclature for Baseline Manager Operational View 9-73

9.9-6 Common Nomenclature for Baseline Manager Operational View -
DETAILS 9-77

9.9-7 Bill of Materials Report 9-126

9.9-8 Indented Bill of Materials 9-127

9.9-9 Summarized Bill Report 9-128

9.9-10 Multilevel Where-Used Display 9-129

9.9-11 Multilevel Where-Used Report 9-130

9.9-12 Configuration Items List - One 9-131

9.9-13 Configuration Items List - Two 9-132

9.9-14 Configured Articles List 9-133

9.9-15 Version Description Report 9-134

9.9-16 Site Baseline Report 9-135

9.9-17 Change History Report 9-136

9.9-18 BOM Comparison Report 9-137

10-1 The Metadata Work Flow 10-2

10.1-1 The ESDT Generation Process 10-3

10.1-2 Steps in ESDT Development 10-5

10.3-1. Tools and Supporting Information Flows 10-8

11.2.2-1. ECS Communications /Interetworking Subsystems 11-13

11.3-1 ESDT Manager GUI. 11-21

11.4-1 Database Login GUI 11-25

11.4-2 DB Viewer GUI 11-26

11.6.2-1 ClearCase File Browser Screen (Main Screen) 11-36

11.7-1. SSIT Manager Window 11-47

11.7.3-1 SSIT Manager Window - Tools Menu 11-50

11.8.5-1 Prohibited Function Checker 11-60

11.8.5-2 Invoking the Prohibited Function Checker 11-61

11.8.6-1 Process Control File Checker GUI 11-62

11.8.7-1 Prolog Extractor Sample Run. 11-67

11.12.5-1 SSIT Database Operational Metadata Update GUI -- SELECT view
11-106

11.13.3-1 Production Request Editor Introductory GUI 11-129

11.13.3-2 Production Request (Planning) GUI 11-133

11.13.3-3 PR List GUI. 11-135

11.13.4-1 Planning Workbench GUI 11-139

14.1-1 AutoSys Hardware Group File Example 14-5

14.9-1 Sample Activity Log 14-19

14.10-1 Sample Job Dependency Log 14-20

14.11-1 Sample Browser Screen 14-21

15-1 QA Metadata Update Process 15-1

15-2 QA Monitor GUI - QRU Data Tab 15-5

15-3 QA Monitor - Visualize Data 15-7

15-4 QA Monitor Granule Parameters Window 15-10

17-2 FSMS Software Configuration 17-3

17.3-1 Archive Hardware and Software Configuration for STK 17-9

17.3-2 RAID Configuration 8/19/97 17-10

17.3-3 Archive Hardware and Software Configuration for EMASS 17-11

17.4-1 Storage Management Control GUI 17-15

17.4-2 System Management Requests Window 17-17

17.6-1 AMASS GUI Interface 17-25

17.9-1 Cartridge Insertion Order into CAP 17-48

17.9-2 EIF Keypad Configuration 17-52

17.9-2 EMASS I/O Unit Layout 17-59

23.2-1 ECS Property Tags (actual size) 23-4

Tables

3.1 System Administration - Activity Checklist 3-1

3.1-1 Startup/Shutdown - Activity Checklist 3-2

3.1-2 Cold System Startup - Machine Boot Sequence 3-3

3.1-3 Warm System Startup - Quick-Step Procedures 3-4

3.1-4 Normal System Shutdown - Quick-Step Procedures 3-5

3.1-5 Emergency System Shutdown - Quick-Step Procedures 3-7

3.1-6 Server System Shutdown - Quick-Step Procedures 3-7

3.2-1 Incremental Backup - Activity Checklist 3-8

3.2-2 Perform Incremental Backup - Quick-Step Procedures 3-11

3.2-3 Full Backup - Activity Checklist 3-12

3.2-4 Perform Full Backup - Quick-Step Procedures 3-14

3.2-5 File Restore - Activity Checklist 3-14

3.2-6 Restore a File - Quick-Step Procedures 3-17

3.2-7 Complete System Restore - Activity Checklist 3-18

3.2-8 Restore a Partition - Quick-Step Procedures 3-20

3.2-9 Indexing Tapes - Activity Checklist 3-21

3.2-10 Index Tapes - Quick-Step Procedures 3-23

3.2-11 Labeling Tapes - Activity Checklist 3-24

3.2-12 Label Tapes - Quick-Step Procedures 3-25

3.3-1 System Log Maintenance - Quick-Step Procedures 3-27

3.4-1 Adding a User - Activity Checklist 3-28

3.4-2 Add New User - Quick-Step Procedures 3-30

3.4-3 Deleting a User - Activity Checklist 3-31

3.4-4 Delete a User - Quick-Step Procedures 3-33

3.4-5 Change a User Account Configuration - Activity Checklist 3-34

3.4-6 Change User Account Configuration - Quick-Step Procedures 3-37

3.4-7 Changing User Access Privileges - Activity Checklist 3-38

3.4-8 Change User Access Privileges - Quick-Step Procedures 3-40

3.4-9 Changing a User Password - Activity Checklist 3-41

3.4-10 Change User Password - Quick-Step Procedures 3-43

3.4-11 Checking a File/Directory Access Privilege Status - Activity
Checklist 3-43

3.4-12 Check a File/Directory Access Privilege Status - Quick-Step
Procedures 3-45

3.4-13 Changing a File/Directory Access Privilege - Activity Checklist
3-46

3.4-14 Change a File/Directory Access Privilege - Quick-Step Procedures
3-48

3.4-15 Moving a User\'s Home Directory - Activity Checklist 3-48

3.4-16 Move a User's Home Directory - Quick-Step Procedures 3-50

3.5-1 Installing a New Workstation - Activity Checklist 3-51

3.5-2 Hardware Preparation - Activity Checklist 3-51

3.5-3 Prepare for Network Configuration - Quick-Step Procedures 3-53

3.5-4 Report to Inventory - Quick-Step Procedures 3-53

3.5-5 Install the Solaris 2.5.1 Operating System - Quick-Step Procedures
3-56

3.5-6 Install the HP-UX 10.01 and 10.10 Operating System - Quick-Step
Procedures 3-59

3.5-7 Install the IRIX 6.2 Operating System - Quick-Step Procedures 3-62

3.5-8 Conthe NCD - Quick-Step Procedures 3-66

3.5-9 Install Custom Software - Quick-Step Procedures 3-68

3.5-10 Install COTS Software - Quick-Step Procedures 3-69

3.5-11 Reboot - Quick-Step Procedures 3-70

3.5-12 Reboot the NCD - Quick-Step Procedures 3-71

3.5-13 Log In - Quick-Step Procedures 3-72

3.5-14 Test Environment - Activity Checklist 3-73

3.5-15 Test Environment - Quick-Step Procedures 3-74

3.6-1 Configuring Initial Cell - Quick-Step Procedures 3-76

3.6-2 Configuring DTS Servers - Quick-Step Procedures 3-77

3.6-3 Configuring Additional CDS Servers - Quick-Step Procedures 3-80

3.6-4 Configuring Security and CDS Client Systems - Quick-Step
Procedures 3-81

3.6-5 Configuring DTS Clerks - Quick-Step Procedures 3-82

3.6-6 Configuring GDA Servers - Quick-Step Procedures 3-83

3.6-7 Creating a Security Server Replica - Quick-Step Procedures 3-84

3.6-8 Unconfiguring DCE Client - Quick-Step Procedures 3-85

3.7-1 ECSAssistant - Activity Checklist 3-86

3.7-2 Assumptions - Checklist 3-86

4.2-1 SQL Server General Definitions 4-1

4.2-2 SYBASE Directory Structure 4-2

4.3-1 SQL Server Parameters and Options 4-4

4.5-1 Backup and Recovery Definitions 4-11

4.5-2 Automatic Backup Components 4-13

5-1 Security - Activity Checklist 5-1

6.1-1 Network Administration - Activity Checklist 6-1

6.1-2 Starting NNM (Network Node Manager) - Quick-Step Procedures 6-4

6.1-3 Viewing the Current Network and System Configuration - Quick-Step
Procedures 6-4

6.1-4 Viewing Network Address Information- Quick-Step Procedures 6-5

6.1-5 Viewing How Traffic is Routed on a Network- Quick-Step Procedures
6-6

6.1-6 Viewing the Services Available on a Node- Quick-Step Procedures
6-6

6.1-7 Adding a Network Object - Quick-Step Procedures 6-8

6.1-8 Adding a Segment Object- Quick-Step Procedures 6-9

6.1-9 Adding a Node Object- Quick-Step Procedures 6-10

6.1-10 Adding an IP Interface Object- Quick-Step Procedures 6-11

6.1-11 Check Fault State Quick-Step Procedures 6-11

7.1-1 Monitoring - Activity Checklist 7-1

7.1-2 Starting NNM - Quick-Step Procedures 7-3

7.1-3 Verify - Quick-Step Procedures 7-4

7.1-4 Color Alerts- Quick-Step Procedures 7-5

7.1-5 Event Notifications - Quick-Step Procedures 7-7

7.1-6 Rediscovery - Quick-Step Procedures 7-8

7.2-1 Disk Event Configuration 7-8

7.2-2 Security Event Configuration 7-10

7.2-3 Network Event Configuration 7-11

7.2-4 System Event Configuration 7-13

7.2-5 Printer Event Configuration 7-14

8.2.1-1 RelB-Trouble Ticket Field Description 8-10

8.2.6-1 of Access Control Groupings 8-16

8.3.1-1 Trouble Ticket HTML Submit Screen Field Description 8-18

8.3.3-1 Trouble Ticket HTML List Screen Field Description 8-19

8.3.4-1 Trouble Ticket HTML Detailed Screen Field Description 8-20

8.4-1 Example of Emergency Change Procedure 8-22

9.7.4-1 Data Activity for Workflow at the SMC 9-42

9.7.4-2A Data Activity for Workflow at the DAAC 9-43

9.7.4-2B Data Activity for Workflow at the DAAC 9-44

9.7.4-2C Data Activity for Workflow at the DAAC 9-45

9.8.4-1 Submit Record Field Descriptions 9-51

9.8.4-2 Submit a CCR - Quick-Step Procedures 9-53

9.8.5 Change State of a CCR - Quick-Step Procedures 9-54

9.8.5-1 Assign-Eval Field Descriptions 9-54

9.8.5-2 Assign-Implement Field Descriptions 9-56

9.8.5-3 Assign-Verify Field Descriptions 9-57

9.8.5-4 Verify State Field Descriptions 9-58

9.8.5-5 Close State Field Descriptions 9-58

9.8.6 Modify a CCR - Quick-Step Procedures 9-59

9.8.7 Print a CCR - Quick-Step Procedures 9-60

9.8.9 Reports 9-61

9.9-1 Common ECS Operator Functions Performed with XRP-II 9-79

9.9-2 Screen Allocations to Tasks Groups 9-81

9.9-3 All Control Items Field Description 9-92

9.9-4 Hardware Items Only Field Description 9-95

9.9-5 Items Only Field Description 9-96

9.9-6 Document Items Only Field Description 9-97

9.9-7 Host Items Only Field Description 9-98

9.9-8 Partition Items Only Field Description 9-99

9.9-9 Engineering Change Entry Field Description 9-101

9.9-10 Engineering Change Approval Field Description 9-102

9.9-11 Configuration Items List - One Menu Screen Field Description
9-106

9.9-12 Change History Field Description 9-107

9.9-13 BOM Comparison Reports Field Description 9-108

9.9-14 Vendor Master Maintenance Field Description 9-109

9.9-15 Control Item Interdependency Maintenance Field Description 9-110

9.9-16 Control Item Deployment Maintenance Field Description 9-111

9.9-17 Responsible Engineer Field Description 9-112

9.9-18 Serial Numbers Maintenance Field Description 9-112

9.9-19 System Parameters Maintenance Field Description 9-113

9.9-20 Transaction Log Field Description 9-114

9.9-21 XRP II GUI/CHUI Field Description 9-114

9.9-22 Site MasterMaintenance Field Description 9-116

9.9-23 Machine Network Maintenance Field Description 9-116

9.9-24 Commodity Code Maintenance Field Description 9-117

9.9-25 Export Release Record Field Description 9-118

9.9-26 Export Site-Unique Changes Field Description 9-118

9.9-27 Export SMC Data Field Description 9-119

9.9-28 Tunable Parameters 9-120

9.9.29 Command Line Interfaces 9-122

9.9-30 Outputs 9-123

9.9-31 Reports 9-125

11.2.3-1 Major SSI&T Procedural Differences: Testbed to VERSION 2.0
11-14

11.9.2-1 SDP Toolkits used by the SGI science processors. 11-72

11.13.5-1 AutoSys Jobs for a DPR 11-141

12.1-1 Resource Planning - Activity Checklist 12-2

12.2-1 Create a Resource Reservation - Quick-Step Procedures 12-5

12.2-2 Frequency Qualifiers 12-8

13.1-1 Production Request - Activity Checklist 13-1

13.1-2 Create New Production Request - Quick-Step Procedures 13-6

13.1-3 Edit/Modify Production Request - Quick-Step Procedures 13-8

13.1-4 Review Data Production Request - Quick-Step Procedures 13-10

13.2-1 Production Planning - Activity Checklist 13-10

13.2-2 Create New Production Plan - Quick-Step Procedures 13-13

13.2-3 Review Plan Timeline - Quick-Step Procedures 13-15

14.1-1 Production Planning - Activity Checklist 14-2

14.1-2 Runtime Options Table 14-3

14.13-1 Production Reports - Activity Checklist 14-24

14.13-2 AutoSys Reports - Quick-Step Procedures 14-25

15.1-1 Common Operator Functions Performed with the QA Monitor 15-2

15.1-2 QA Monitor GUI Fields 15-2

15.1-3 QA Monitor GUI Pushbuttons 15-3

15.1-4 QA Metadata Attributes 15-8

16.2-1 ECS Ingest Tool - Activity Checklist 16-2

16.2-2 Starting Ingest Operator GUI - Quick-Steps 16-3

16.2-3 View Ingest History Log - Quick-Steps 16-5

16.2-4 Ingest History Log Reports - Quick-Steps 16-7

16.2-5 Ingest Monitor/Control - Quick-Steps 16-9

16.2-6 Ingest Operator Tools - Activity Checklist 16-9

16.2-7 Modify External Data Provider/Interactive User Information -
Quick-Steps 16-11

16.2-8 Modify System Parameters - Quick-Step Procedures 16-13

16.2-9 File Transfer- Quick-Step Procedures 16-14

16.2-10 Ingest Media Types 16-15

16.2-11 Media Ingest - Activity Checklist 16-15

16.2-12 8mm Media Ingest - Quick Steps Procedures 16-17

16.2-13 D3 Tape Media Ingest - Quick Steps Procedures 16-19

16.3-1 Interactive Ingest - Activity Checklist 16-20

16.3-2 Create Data Availability Notice (DAN) - Quick-Step Procedures
16-22

16.3-3 Submit Ingest Request - Quick-Step Procedure 16-23

16.3-4 Monitor On-Going Request Status - Quick-Step Procedures 16-25

16.4-1 Ingest Polling - Activity Checklist 16-26

16.4-2 Ingest Information Notification - Quick-Step Procedures 16-28

16.4-3 Ingest Archive Verification - Quick-Step Procedures 16-29

16.5-1 Scanning Documents - Quick-Step Procedures 16-32

16.5-2 Opening Tiffs File - Quick-Step Procedures 16-33

17.2-1 FSMS Media Types 17-9

17.4.2-1 Common ECS Operator Functions Performed with This Tool 17-14

17.5-1 Common ECS Operator Functions Performed with AMASS 17-20

17.6-3 AMASS Monitoring Commands 17-24

17.6-4 ACSLS Monitoring Commands 17-25

17.6-5 Fault Notification-Quick-Step Procedure 17-26

17.7-1 Archive Data Backup- Activity Checklist 17-28

17.7-2 AMASS Backup Command-Quick-Step Procedure 17-30

17.7-2 AMASS Backup Command-Quick-Step Procedure 17-30

17.7-3 Checkpoint and redo log files. 17-31

17.7-4 Create ACSLS Back Up - Quick-Step Procedures 17-32

17.7-5 Create ACSLS Restore - Quick-Step Procedures 17-33

17.7-5 Generate List of Data to be Backed Up - Quick-Step Procedures
17-34

17.7-7 Create Local Back Up - Quick-Step Procedures 17-35

17.7-8 Create Off-Site Back Up - Quick-Step Procedures 17-36

17.8-1 Archive Data Backup- Activity Checklist 17-41

17.8-2 Use of Backup Data for Recovery - Quick-Step Procedures 17-41

17.8-6 D3 Cartridge Data Recovery - Quick-Step Procedures 17-44

17.9-1 Operations of Archive Media Interfaces - Activity Checklist 17-45

17.9-4 Manual Insertion using CAP as an Access Door 17-47

17.9-5 Manual Insertion Using bulkinlet 17-49

17.9-3 Automatic Insertion of STK Media 17-50

17.9-4 Manual Ejection of STK Media using CAP as an Access Door 17-51

17.9-5 Inserting All Media Types into EIF - Quick-Step Procedure 17-53

17.9-10 Removing All Ejected Media Types from EIF - Quick-Step Procedure
17-58

17.9-11 Removing Problem Media - Quick-Step Procedure 17-59

17.9-12 Inserting All Media Types into I/O Unit - Quick-Step Procedure
17-60

17.9-13 Removing All Ejected Media Types from I/O Unit - Quick-Step
Procedure 17-62

17.9.-14 Removing Problem Media from I/O Unit- Quick-Step Procedure
17-63

18.1-1 Distribution Media Types 18-1

18.2-1 ECS Data Distribution Operator Tool - Activity Checklist 18-2

18.2-2 Starting Data Distribution Operator GUI - Quick-Steps 18-3

18.2-3 Monitor Data Distribution Requests - Quick-Steps 18-5

18.2-4 Configure Data Distribution Polling and Error Retry Rate -
Quick-Steps 18-6

18.2-5 Change Request Priority - Quick-Steps 18-7

18.2-6 Suspend a Request - Quick-Steps 18-8

18.2-7 Resume Processing on a Suspended Request - Quick-Steps 18-9

18.2-8 Cancel a Request - Quick-Steps 18-10

18.3-1 Media Operations - Activity Checklist 18-11

18.3-2 Loading and Unloading Tapes - Quick-Step Procedures 18-13

18.4-1 Product Shipment - Activity Checklist 18-13

18.4-2 Quality Control of Hard Media - Quick-Steps 18-15

18.4-3 Mark Hard Media for Shipment - Quick-Steps 18-16

19.1-1 ECS User Account Management - Activity Checklist 19-1

19.1-2 Validate a User - Quick-Step Procedures 19-2

19.1-3 Create an ECS User Account - Activity Checklist 19-3

19.1-4 Creating an ECS User Account Quick-Step Procedures 19-13

19.1-5 Completion of URL Registration - Quick-Step Procedures 19-17

19.1-6 Edit/Modify and Existing Account - Activity Checklist 19-18

19.1-7 Edit/Modify an Account - Quick-Step Procedures 19-28

19.1-8 Deleting an ECS Account - Quick-Step Procedures 19-31

19.1-9 Canceling an ECS Account - Quick-Step Procedures 19-33

19.1-10 Changing an ECS User's Password - Quick-Step Procedures 19-35

19.2-1 Processing an Order - Activity Checklist 19-36

19.2-2 Creating a User Contact Log - Quick-Step Procedures 19-40

19.2-3 Retrieve User Account - Quick-Step Procedures 19-42

19.2-4 Locate Data Via Search & Order Tool - Activity Checklist 19-43

19.2-3 Retrieve User Account - Quick-Step Procedures 19-44

19.2-5 Update User Contact Log Record - Quick-Step Procedures 19-48

21.2-1 ILS Web Page Hardware Support Fields 21-3

21.2-2 Typical Procurement Database Fields 21-4

21.3-1 Initial Troubleshooting/Diagnostics Procedures 21-8

21.3-2 Hardware Corrective Maintenance Actions 21-9

21.3-3 Obtaining On-Site Hardware Support 21-11

22.1-1 COTS Maintenance - Activity Checklist 22-3

23.1-1 Property Management - Activity Checklist 23-2

25.1-1 COTS Training - Activity Checklist 25-1

26.1-1 IOS Administration - Activity Checklist 26-2

26.2-1 ESOD Moderation Quick-Step Procedures 26-5

26.3-1 Create a Moderation Group Quick-Step Procedures 26-6

26.3-2 Update a Moderation Group Quick-Step Procedures 26-8

26.3-2 Delete a Moderation Group Quick-Step Procedures 26-9

Appendix A. Additional Material

Abbreviations & Acronyms

#