+---------------------------------+-----------------+-----------------+
| ### **URL to Know**             | # **[Ad         | # **[           |
|                                 | dresses to Know | To Contact Us:] |
| ***FSA Financial Partners       | ]{.underline}** | {.underline}**  |
| Portal- FMS Quick Access page   |                 |                 |
| for LAP, LaRS, and              | ***Mail         | ***FMS          |
| JInitiator:***                  | Security Form   | Operations Help |
|                                 | to:***          | Desk**:*        |
| <http://www.fp.ed               |                 |                 |
| .gov/PORTALSWebApp/fp/fms.jsp>. | US Department   | 1-800-433-7327, |
|                                 | of Education    | Option #3       |
| Forms/Documents available on    |                 |                 |
| this site include:              | Federal Student | Technical       |
|                                 | Aid             | Questions:      |
| > OPA Form                      |                 | E-mail          |
| >                               | FMS Help Desk   |                 |
| > Security Form                 |                 | [FMS            |
| >                               | Attn: Ada Ruth  | Ope             |
| > LAP User Guide                | McIntyre        | rations@ed.gov] |
| >                               |                 | (mailto:FMS Ope |
| > LaRS User Guide               | 830 1^st^       | rations@ed.gov) |
|                                 | Street NE       |                 |
|                                 |                 | Business        |
|                                 | Washington, DC  | Related         |
|                                 | 20002           | Questions:      |
|                                 |                 |                 |
|                                 | ***Mail OPA     | E-mail          |
|                                 | to:***          |                 |
|                                 |                 | [FSA_LR         |
|                                 | US Department   | @ed.gov](mailto |
|                                 | of Education    | :FSA.LR@ed.gov) |
|                                 |                 |                 |
|                                 | Lender          |                 |
|                                 | Reporting       |                 |
|                                 |                 |                 |
|                                 | PO Box 2768     |                 |
|                                 |                 |                 |
|                                 | Washington, DC  |                 |
|                                 | 20013-2768      |                 |
+---------------------------------+-----------------+-----------------+

+-----------------------------------------------------------------------+
| ## Registering for LAP/LaRS                                           |
+-----------------------------------------------------------------------+

#### **How do I access LAP/LaRS?**

Open a browser and access the Financial Partners Portal - FMS Quick
Access page, which is available at
<http://www.fp.ed.gov/PORTALSWebApp/fp/fms.jsp>. Once on the FMS Quick
Access page click on the LAP icon to access the LAP application or click
on the FMS icon to access LaRS. Step by step instructions with screen
shots describing how to access and submit a LAP and LaRS can be found in
the Users Guides, which can be found on the Financial Partners Portal -
FMS Quick Access page.

#### **What is the OPA and how do I submit it?**

The Organization Participation Agreement (OPA) is an agreement by a
Lender, Servicer, or eligible Lender Trustee to submit data quarterly
using the online Lender Reporting System (LaRS) to the U.S. Department
of Education, and to receive information and data from the Department
electronically. A link to the OPA form can be found on the FMS Quick
Access page.

+-----------------------------------------------------------------------+
| ## LaRS Security Form                                                 |
+-----------------------------------------------------------------------+

#### **What is the Security Form?**

The Security Form grants you access to the Lender Reporting System
(LaRS) portion of the Oracle Financial Management System (FMS). The
information requested in the security packet will ONLY be used to grant
you system access. A link to this packet can be found on the FMS Quick
Access Page. It contains the Security Request Form and the Security
Agreement Document.

***What is the shared secret?***

The "Shared Secret" in Section A -- User Information of the LaRS
Security Form is the word you will use as your FSA unique identifier. It
is a password that no one but yourself and FSA will know. It should be a
word that you will remember.

#### **What is work location?**

The "Work Location" in Section A - "User Information" of the LaRS
Security Form is the full address of your office including Street
Address, City, State and Zip Code.

#### **Am I a new user?**

Check "New User" in Section A -- "User Information" of the LaRS Security
Form if you currently DO NOT have an FMS User ID.

#### **What do I select if I am both a Servicer and a Lender?**

#### If you are both a Servicer and a Lender, you need to select both "Servicer" and "Lender" in Section B -- "Organization Type and Level of Access" of the LaRS Security Form. Be sure to provide your Servicer ID and Lender ID(s). 

#### 

#### **Who signs my security form if I am my own supervisor?**

If you have signing authority for your department, an "Applicant
Supervisor" signature is not required in Section D -- "Signatures" of
the LaRS Security Form.

#### **What do I do if I have multiple LIDs?**

Each LID must be listed in the table in Section B -- "Organization Type
and Level of Access" of the LaRS Security Form. For each LID, you must
enter the level of access you require (i.e., Submit, Maintain, View) and
check the "Add" column.

***What do I do if I have multiple users that need to access the
system?***

Each user who will be using LaRS must complete a separate LaRS Security
Form.

+-----------------------------------------------------------------------+
| ## Accessing LAP/LaRS                                                 |
+-----------------------------------------------------------------------+

#### **What browsers can I use to access LAP/LaRS?** 

Microsoft Internet Explorer version 4.72 or greater (except for versions
6.x) or Netscape Navigator version 4.06 or greater can be used to access
LAP/LaRS. If you do not have any of these browser versions, you can
download a free version of Netscape by visiting
[http://browser.netscape.com/](http://wp.netscape.com/download/archive.html)
and choosing "Version 9.0" or
<http://www.microsoft.com/windows/products/winfamily/ie/default.mspx> to
download Internet Explorer.

#### **What ports do I need to open to access LAP/LaRS through my firewall or proxy server?** 

Port 443 needs to be open for Bi-Directional Internet Traffic in order
to access LAP/LaRS. If you are using the correct browser version and the
page is still hanging, there may be a network issue and you will need to
verify with your technical staff that the appropriate ports are open.

#### **What is the IP addresses for the LAP application?** 

The IP addresses are: 198.77.163.166, 198.77.163.185, and
198.77.163.186.

#### **Can I use a Proxy server?** 

You can use a proxy server if you can open Port 443 for Bi-Directional
Internet Traffic.

#### **What should I do if I am using a dial up connection?**

If you are using a dial up connection, it may take up to 1 hour to
download JInitiator. If the line is shared, make sure it is only being
used for this dial up session. The best time to run this process is
either early in the morning or in the evening. In addition, you may want
to inform those who share the line that you will need sole access to the
line while running this process. Your computer will need to remain
active during this time so that the web browser does not sign off. To do
this, open another browser to any webpage (i.e. CNN.com) and refresh it
every 20 minutes.

#### **What if the "hot link" on the Portals site does not bring me to the LAP application?** 

If this occurs, you should manually type in the LAP URL
(<http://fsa-fms.ed.gov/LAP_j.htm>). If JInitiator does not begin
loading the first time that you access the LAP, you may download it by
going to Oracle.com and downloading the JInitiator software.

***I successfully downloaded JInitiator but the sign on the screen for
LAP does not appear, why is this?***

This may occur because the browser is still preparing to run JInitiator.
This process may take up to 1 hour. If after 1 hour you still cannot
access LAP, please call the Help Desk at 1-800-433-7327, Option #3.

#### **What is the process that occurs once I hit the LAP application link to access LAP?** 

1\. The "Oracle Screen" will appear in the upper left corner of the
browser page. DO NOT hit any links on this page or close the window.

2\. The "Download Screen" will appear where you will appear and you will
be prompted to download JInitiator. Take the default settings when
prompted.

3\. The "Oracle Screen" will appear again in the upper left corner of
the browser page. DO NOT hit any links on this page or close the window.

4\. The "LAP Sign On Screen" will appear. You should enter your LID and
Federal Tax ID here, and click the "Log-In" button.

## 

+-----------------------------------------------------------------------+
| ## Using LAP/LaRS                                                     |
+-----------------------------------------------------------------------+

#### **How do I navigate to the other areas of the LAP/LaRS?** 

To get to other areas of the LAP application from the Contact
Information Region, such as Servicer Information, click in the "Contact
Information" box in the middle of the screen, a drop down list appears
and you can change regions by selecting one of the items from the list.
The navigation is similar for LaRS. Step by step instructions with
screen shots describing how to navigate LAP and LaRS can be found in the
User Guides for each, which can be accessed through the FSA Portal.

#### **What is the difference between LAP information submitted by a Lender versus a Servicer?**

A Lender will need to fill out five sections of the LAP application
(Contact Information, Payment Information, Guaranty Agency, Servicer
Information and Additional LID(s) Information); whereas, a Servicer will
need to fill out one