> U.S. ISS AGENCY, LLC
>
> 13860 Ballantyne Corporate Pl., Ste 240
>
> Charlotte, NC 28277
>
> 704-525-5221 (phone)
>
> 877-901-5600 (toll free)
>
> 704-248-5680 (fax)
>
> [www.isecureus.com](http://www.isecureus.com/)
>
> ![](media/image1.jpeg){width="4.127777777777778in"
> height="2.751388888888889in"}
>
> GSA Schedule 738X
>
> SIN 595-21
>
> MAS Contract: GS-02F-0144T
>
> Primary Contact for Federal Contracts: Nathan Brooks (704-248-5681)
>
> **[TABLE OF CONTENTS]{.underline}**
>
> Price
> List..............................................................................
> 2
>
> Overview.........................................................................
> 2
>
> Detailed
> Description............................................................
> 4
>
> Labor
> Categories.....................................................................
> 8
>
> ISS Background and
> Approach.................................................... 9
>
> **[U.S. ISS Agency Price List]{.underline}**
>
> **[Overview of Prices]{.underline}**

+-----------------+-----------------+-----------------+-----------------+
| **SIN**         | **Task**        | **Price**       | **Delivery      |
|                 |                 |                 | Time**          |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | National        | \$30.50 per     | 3-5 Business    |
|                 | Criminal        | name searched   | Days            |
|                 | Records Search  |                 |                 |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | Federal Courts  | \$5.00 per name | 3-5 Business    |
|                 | Search          | searched        | Days            |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | Social Security | \$4.50 per      | 3-5 Business    |
|                 | Number          | number searched | Days            |
|                 | Verification    |                 |                 |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | National Sex    | \$4.50 per name | 3-5 Business    |
|                 | Offender        | searched        | Days            |
|                 | Database Search |                 |                 |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | Credit History  | \$12.00 per     | 3-5 Business    |
|                 |                 | name searched   | Days            |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | Education       | \$16.00 per     | 3-5 Business    |
|                 | Verification    | applicant       | Days            |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | [Reference      | \$12.00 per     | 14 Days         |
|                 | Verificati      | contact         |                 |
|                 | on]{.underline} |                 | 30 Days         |
|                 |                 | \$55.00 per     |                 |
|                 | Basic           | contact         |                 |
|                 |                 |                 |                 |
|                 | Detailed        |                 |                 |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | [Employment     | \$12.00 per     | 14 Days         |
|                 | Verificati      | contact         |                 |
|                 | on]{.underline} |                 | 30 Days         |
|                 |                 | \$55.00 per     |                 |
|                 | Basic           | contact         |                 |
|                 |                 |                 |                 |
|                 | Detailed        |                 |                 |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | [DMV            | [Per Name       | 3-5 Business    |
|                 | Recor           | Search          | Days            |
|                 | ds]{.underline} | ed]{.underline} |                 |
|                 |                 |                 |                 |
|                 | Alabama         | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | Arizona         | \$8.75          |                 |
|                 |                 |                 |                 |
|                 | Arkansas        | \$13.00         |                 |
|                 |                 |                 |                 |
|                 | California      | \$3.50          |                 |
|                 |                 |                 |                 |
|                 | Colorado        | \$3.70          |                 |
|                 |                 |                 |                 |
|                 | Connecticut     | \$16.50         |                 |
|                 |                 |                 |                 |
|                 | Delaware        | \$16.50         |                 |
|                 |                 |                 |                 |
|                 | Florida         | \$4.65          |                 |
|                 |                 |                 |                 |
|                 | Georgia         | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | Hawaii          | \$10.50         |                 |
|                 |                 |                 |                 |
|                 | Idaho           | \$7.00          |                 |
|                 |                 |                 |                 |
|                 | Illinois        | \$13.50         |                 |
|                 |                 |                 |                 |
|                 | Indiana         | \$7.50          |                 |
|                 |                 |                 |                 |
|                 | Iowa            | \$10.00         |                 |
|                 |                 |                 |                 |
|                 | Kansas          | \$8.00          |                 |
|                 |                 |                 |                 |
|                 | Kentucky        | \$6.50          |                 |
|                 |                 |                 |                 |
|                 | Louisiana       | \$7.50          |                 |
|                 |                 |                 |                 |
|                 | Maine           | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | Maryland        | \$10.50         |                 |
|                 |                 |                 |                 |
|                 | Massachusetts   | \$7.50          |                 |
|                 |                 |                 |                 |
|                 | Michigan        | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | Minnesota       | \$6.50          |                 |
|                 |                 |                 |                 |
|                 | Mississippi     | \$12.50         |                 |
|                 |                 |                 |                 |
|                 | Missouri        | \$2.75          |                 |
|                 |                 |                 |                 |
|                 | Montana         | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | Nebraska        | \$4.50          |                 |
|                 |                 |                 |                 |
|                 | Nevada          | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | New Hampshire   | \$9.50          |                 |
|                 |                 |                 |                 |
|                 | New Jersey      | \$11.50         |                 |
|                 |                 |                 |                 |
|                 | New Mexico      | \$4.00          |                 |
|                 |                 |                 |                 |
|                 | New York        | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | North Carolina  | \$9.75          |                 |
|                 |                 |                 |                 |
|                 | North Dakota    | \$4.50          |                 |
|                 |                 |                 |                 |
|                 | Ohio            | \$3.50          |                 |
|                 |                 |                 |                 |
|                 | Oklahoma        | \$14.00         |                 |
|                 |                 |                 |                 |
|                 | Oregon          | \$4.50          |                 |
|                 |                 |                 |                 |
|                 | Rhode Island    | \$19.50         |                 |
|                 |                 |                 |                 |
|                 | South Carolina  | \$8.75          |                 |
|                 |                 |                 |                 |
|                 | South Dakota    | \$5.50          |                 |
|                 |                 |                 |                 |
|                 | Tennessee       | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | Texas           | \$4.00          |                 |
|                 |                 |                 |                 |
|                 | Utah            | \$8.75          |                 |
|                 |                 |                 |                 |
|                 | Vermont         | \$14.50         |                 |
|                 |                 |                 |                 |
|                 | Virginia        | \$8.50          |                 |
|                 |                 |                 |                 |
|                 | West Virginia   | \$6.50          |                 |
|                 |                 |                 |                 |
|                 | Wisconsin       | \$6.50          |                 |
|                 |                 |                 |                 |
|                 | Wyoming         | \$4.50          |                 |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | Due Diligence   | \$100/hour      | 30 Days         |
|                 | Investigation   |                 |                 |
+-----------------+-----------------+-----------------+-----------------+
| 595-21          | Polygraph       | \$225.00 per    | N/A             |
|                 | Examination     | examination     |                 |
|                 |                 | (plus travel    |                 |
|                 |                 | expenses)       |                 |
+-----------------+-----------------+-----------------+-----------------+

> **[Detailed Description of Services and Prices]{.underline}**

  --------------- -------------------------- ----------------------------
  **SIN**         **Task**                   **Price**

  595-21          National Criminal Records  \$30.50 per name searched
                  Search                     
  --------------- -------------------------- ----------------------------

> [National county-by-county criminal records search]{.underline} -- In
> addition to searching statewide criminal and Department of Corrections
> records, we search court records for each county in which the subject
> resided in the previous seven years.

  --------------- -------------------------- ----------------------------
  595-21          Federal Courts Search      \$5.00 per name searched

  --------------- -------------------------- ----------------------------

> [Federal courts criminal and civil records search]{.underline} -- With
> online access to the federal court system, we can track civil
> judgments, bankruptcies, criminal convictions, etc.

  --------------- -------------------------- ----------------------------
  595-21          Social Security Number     \$4.50 per number searched
                  Verification               

  --------------- -------------------------- ----------------------------

> [Social Security records]{.underline} --We not only verify that the
> number given is a valid Social Security number, but we also ensure
> that the number belongs to the subject.

  --------------- -------------------------- ----------------------------
  595-21          National Sex Offender      \$4.50 per name searched
                  Database Search            

  --------------- -------------------------- ----------------------------

> [National sex offender database]{.underline} -- We search the Dru
> Sjodin National Sex Offender Public Registry to ensure the subject is
> not a registered sex offender.

  --------------- -------------------------- ----------------------------
  595-21          Credit History             \$12.00 per name searched

  --------------- -------------------------- ----------------------------

> [Credit history]{.underline} -- Our comprehensive credit history
> reports present the subject's financial indebtedness in an
> easy-to-understand format.

  --------------- -------------------------- ----------------------------
  595-21          Education Verification     \$16.00 per applicant

  --------------- -------------------------- ----------------------------

> [Education verification]{.underline} -- Our analysts verify each
> subject's level of education.

+---------------+--------------------------+---------------------------+
| 595-21        | [Reference               | \$12.00 per contact       |
|               | V                        |                           |
|               | erification]{.underline} | \$55.00 per contact       |
|               |                          |                           |
|               | Basic                    |                           |
|               |                          |                           |
|               | Detailed                 |                           |
+---------------+--------------------------+---------------------------+

> [Reference Verification]{.underline} -- We offer two levels of
> reference verification:
>
> Basic -- Verify basic information about the applicant and relationship
> with contact.
>
> Detailed -- Our detailed reference verifications rely on four unique
> elements:

-   Interviews conducted by experienced law enforcement/military
    personnel

-   In-depth question format and follow-up investigation

-   Findings summarized in detailed, well-written reports

-   Final review by ISS general counsel

> Our detailed reference verifications are conducted by former law
> enforcement and military personnel with years of investigative
> experience. Interviews begin with 10-12 questions about the
> applicant's character, honesty, work ethic, strengths/weaknesses, etc.
> Depending on the interviewee's responses to these questions, our
> investigators may extend the interview to determine if there is
> anything of concern in the applicant's background.
>
> The findings from each interview are detailed in thorough,
> well-written reports that give our clients the utmost confidence in
> their final hiring decisions. In addition, each report is reviewed by
> our general counsel to ensure compliance with all applicable laws and
> regulations.

+---------------+--------------------------+---------------------------+
| 595-21        | [Employment              | \$12.00 per contact       |
|               | V                        |                           |
|               | erification]{.underline} | \$55.00 per contact       |
|               |                          |                           |
|               | Basic                    |                           |
|               |                          |                           |
|               | Detailed                 |                           |
+---------------+--------------------------+---------------------------+

> [Employment Verification]{.underline} -- We offer two levels of
> employment verification:
>
> Basic -- Verify basic information about the applicant's employment.
>
> Detailed -- Our detailed employment verifications rely on four unique
> elements:

-   Interviews conducted by experienced law enforcement/military
    personnel

-   In-depth question format and follow-up investigation

-   Findings summarized in detailed, well-written reports

-   Final review by ISS general counsel

> Our detailed employment verifications are conducted by former law
> enforcement and military personnel with years of investigative
> experience. Interviews begin with 10-12 questions about the
> applicant's character, honesty, work ethic, strengths/weaknesses, etc.
> Depending on the interviewee's responses to these questions, our
> investigators may extend the interview to determine if there is
> anything of concern in the applicant's background.
>
> The findings from each interview are detailed in thorough,
> well-written reports that give our clients the utmost confidence in
> their final hiring decisions. In addition, each report is reviewed by
> our general counsel to ensure compliance with all applicable laws and
> regulations.

+---------------+--------------------------+---------------------------+
| 595-21        | [DMV                     | [Per Name                 |
|               | Records]{.underline} (by | Searched]{.underline}     |
|               | state)                   |                           |
|               |                          | \$8.50                    |
|               | Alabama                  |                           |
|               |                          | \$8.75                    |
|               | Arizona                  |                           |
|               |                          | \$13.00                   |
|               | Arkansas                 |                           |
|               |                          | \$3.50                    |
|               | California               |                           |
|               |                          | \$3.70                    |
|               | Colorado                 |                           |
|               |                          | \$16.50                   |
|               | Connecticut              |                           |
|               |                          | \$16.50                   |
|               | Delaware                 |                           |
|               |                          | \$4.65                    |
|               | Florida                  |                           |
|               |                          | \$8.50                    |
|               | Georgia                  |                           |
|               |                          | \$10.50                   |
|               | Hawaii                   |                           |
|               |                          | \$7.00                    |
|               | Idaho                    |                           |
|               |                          | \$13.50                   |
|               | Illinois                 |                           |
|               |                          | \$7.50                    |
|               | Indiana                  |                           |
|               |                          | \$10.00                   |
|               | Iowa                     |                           |
|               |                          | \$8.00                    |
|               | Kansas                   |                           |
|               |                          | \$6.50                    |
|               | Kentucky                 |                           |
|               |                          | \$7.50                    |
|               | Louisiana                |                           |
|               |                          | \$8.50                    |
|               | Maine                    |                           |
|               |                          | \$10.50                   |
|               | Maryland                 |                           |
|               |                          | \$7.50                    |
|               | Massachusetts            |                           |
|               |                          | \$8.50                    |
|               | Michigan                 |                           |
|               |                          | \$6.50                    |
|               | Minnesota                |                           |
|               |                          | \$12.50                   |
|               | Mississippi              |                           |
|               |                          | \$2.75                    |
|               | Missouri                 |                           |
|               |                          | \$8.50                    |
|               | Montana                  |                           |
|               |                          | \$4.50                    |
|               | Nebraska                 |                           |
|               |                          | \$8.50                    |
|               | Nevada                   |                           |
|               |                          | \$9.50                    |
|               | New Hampshire            |                           |
|               |                          | \$11.50                   |
|               | New Jersey               |                           |
|               |                          | \$4.00                    |
|               | New Mexico               |                           |
|               |                          | \$8.50                    |
|               | New York                 |                           |
|               |                          | \$9.75                    |
|               | North Carolina           |                           |
|               |                          | \$4.50                    |
|               | North Dakota             |                           |
|               |                          | \$3.50                    |
|               | Ohio                     |                           |
|               |                          | \$14.00                   |
|               | Oklahoma                 |                           |
|               |                          | \$4.50                    |
|               | Oregon                   |                           |
|               |                          | \$19.50                   |
|               | Rhode Island             |                           |
|               |                          | \$8.75                    |
|               | South Carolina           |                           |
|               |                          | \$5.50                    |
|               | South Dakota             |                           |
|               |                          | \$8.50                    |
|               | Tennessee                |                           |
|               |                          | \$4.00                    |
|               | Texas                    |                           |
|               |                          | \$8.75                    |
|               | Utah                     |                           |
|               |                          | \$14.50                   |
|               | Vermont                  |                           |
|               |                          | \$8.50                    |
|               | Virginia                 |                           |
|               |                          | \$6.50                    |
|               | West Virginia            |                           |
|               |                          | \$6.50                    |
|               | Wisconsin                |                           |
|               |                          | \$4.50                    |
|               | Wyoming                  |                           |
+---------------+--------------------------+---------------------------+

> [DMV records]{.underline} -- With access to motor vehicle records of
> every state except Pennsylvania, we offer comprehensive summaries of
> driving history.

  --------------- -------------------------- ----------------------------
  595-21          Due Diligence              \$100/hour
                  Investigation              

  --------------- -------------------------- ----------------------------

> [Due diligence investigations]{.underline} -- We modeled our vetting
> process after the process used by the federal government to grant top
> secret security clearance, interviewing listed references/former
> employers and developing independent contacts for each subject.

  --------------- -------------------------- ----------------------------
  595-21          Polygraph Examination      \$225.00 per examination,
                                             plus travel expenses

  --------------- -------------------------- ----------------------------

> [Polygraph Examinations]{.underline} -- With considerable experience
> conducting polygraph examinations, and an examination room on-site, we
> provide accurate and timely polygraph services.
>
> **[Labor Category Descriptions]{.underline}**

  ----------------------- ----------------------- -----------------------
  **Title**               **Function**            **Education**

  Director                Strategic oversight of  College degree or
                          division                satisfactory law
                                                  enforcement and/or
                                                  business experience

  Assistant Director      Operational management  College degree or
                          of specific division    satisfactory law
                          functions and personnel enforcement and/or
                                                  business experience

  Investigator            Investigative analysis, College degree or
                          reference interviews,   satisfactory law
                          etc.                    enforcement and/or
                                                  business experience

  Analyst                 Database searches,      High school diploma or
                          customer service, etc.  satisfactory database
                                                  and/or research
                                                  experience
  ----------------------- ----------------------- -----------------------

> **[ISS BACKGROUND AND APPROACH]{.underline}**
>
> Counting two former deputy police chiefs and a retired Marine Corps
> Major General among its principals, U.S. ISS Agency, LLC (ISS)
> specializes in employment-related screening, due diligence, public
> safety consulting, and complex investigations. Based in Charlotte,
> N.C., we bring executive-level public sector experience and private
> sector efficiency to the pre-employment screening process. Put simply,
> we know what is required to successfully screen and ultimately select
> applicants, and we use that knowledge to provide our clients with the
> documentation and other support they require to make the best possible
> employment decisions. From the initial contact to the background
> investigation, ISS has the experience to provide its customers the
> information they need, and the integrity to ensure that this
> information is accurate and complete.
>
> **Our Approach.** Whereas many companies offer background *checks,*
> ISS provides comprehensive background *investigations*. Drawing on our
> high-level law enforcement and military experience, we take an
> investigative approach not only to each individual screening, but also
> to the entire screening process. In addition, as no single search or
> database is perfect, we layer our searches to ensure that no
> information slips through the cracks. For these reasons, our client
> list includes the St. Lucie County (FL) Fire District, the Charlotte
> (NC) Fire Department, and the 23^rd^ largest police department in the
> country -- entities that absolutely depend on accurate and thorough
> background investigations.
>
> Relying solely on any single search is undesirable not only because
> the search is incomplete, but also because it -- like any search -- is
> imperfect. No database is 100% accurate, as information is sometimes
> misplaced or entered incorrectly. To address this, we recommend
> *layering* multiple searches (e.g., national criminal search, sex
> offender registry search, federal courts search) to reduce the
> likelihood that important information slips through the cracks.
>
> One of the most misunderstood areas of the background investigation
> process is the *national* background investigation. While the Federal
> Bureau of Investigation maintains a national criminal database with
> information from police departments across the nation, this database
> is not available to the general public. Investigators are in turn
> forced to rely on state-wide criminal records as the next most
> reliable and comprehensive indicator of past criminal activity.
>
> Unfortunately, public records laws vary widely from state to state.
> Whereas some states offer open access to their criminal records, other
> states have erected significant procedural hurdles or denied access to
> the public altogether. So, if this is the case, how do companies offer
> "national" or "50 state" criminal records investigations? Typically,
> companies who offer these services are, in reality, searching
> state-wide criminal records in "open records" states, and Department
> of Corrections (DOC) records in other states. DOC records, however,
> are notoriously faulty indicators of past criminal activity; in many
> cases, DOC searches merely reveal incarceration records, and in some
> instances they only prove that the subject is not incarcerated *at the
> time the search is conducted*.
>
> Taking into account the disparity in state-wide criminal records, ISS
> drills down one more level when conducting national criminal
> background investigations. While we utilize state-wide criminal and
> DOC records, we also take advantage of a nationwide network of
> investigators who search county courthouse records for each county in
> which the subject has resided in the previous seven years. These
> investigators search for indications of criminal history to be
> included in our final report. In this way, ISS offers one of the few
> truly *national* criminal background investigations available today.