UNITED STATES DEPARTMENT OF EDUCATION

OFFICE OF SPECIAL EDUCATION AND REHABILITATIVE SERVICES

REHABILITATION SERVICES ADMINISTRATION

WASHINGTON, D.C. 20202-2531

> POLICY DIRECTIVE
>
> RSA-PD-96-07
>
> RSM-1250
>
> DATE: September 12, 1996

ADDRESSEES: STATE VOCATIONAL REHABILITATION AGENCIES (GENERAL)

> STATE VOCATIONAL REHABILITATION AGENCIES (BLIND)
>
> CLIENT ASSISTANCE PROGRAMS
>
> RSA DISCRETIONARY GRANTEES
>
> STATE REHABILITATION ADVISORY COUNCILS
>
> RSA SENIOR MANAGEMENT TEAM

SUBJECT: Promulgation of Report Form RSA-722, Resolution of
Applicant/Client Appeals

POLICY

STATEMENT: The Office of Management and Budget (OMB) has reinstated Form
RSA-722, Resolution of Applicant/Client Appeals, as an approved data
collection instrument. OMB has approved the RSA-722 until June 30, 1999
under the Paperwork Reduction Act of 1995. The OMB number is 1820-0563.

> RSA uses the form to meet specific data collection requirements of
> Subsections 102(d)(6)(A) and (B) of the Rehabilitation Act of 1973, as
> amended. We have made revisions to the reporting instrument and
> instructions to reflect mandates from the 1992 amendments and to
> clarify other portions that were unclear.
>
> We require that all State agencies report annually using Form RSA-722
> (copy attached). Information on transmittal of the form, including
> electronic transmission, is found on pages 10 and 11 of the reporting
> instructions. The form is due on or before October 30 each year.

CITATIONS

IN LAW: Rehabilitation Act of 1973, as amended, Subsections 102(d)(6)(A)
and (B), Paperwork Reduction Act of 1995

CITATIONS IN

REGULATIONS: 34 CFR Part 361

EFFECTIVE

DATE: October 1, 1995

AFFECTED

POLICIES: None

EXPIRATION

DATE: June 30, 1999

INQUIRIES: Please direct any questions concerning this Policy Directive
to the Director, Division of Program Administration, Rehabilitation
Services Administration, 330 C St., S.W., Washington, D.C. 20202-2574,
(202) 205-5474.

> Commissioner
>
> Rehabilitation Services Administration

ATTACHMENTS

FORM RSA-722 OMB NO. 1820-0563

UNITED STATES DEPARTMENT OF EDUCATION Expires: 06/30/99

Office of Special Education and Rehabilitative Services

Rehabilitation Services Administration

Washington, D.C. 20202

+------------------+-------------+-----------------+------------------+
| **RESOLUTION OF  |             |                 |                  |
| APPLICANT/CLIENT |             |                 |                  |
| APPEALS**        |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| State & Agency:  |             | ( )             | Fiscal Year 19   |
|                  |             | G               |                  |
|                  |             | eneral/Combined |                  |
+------------------+-------------+-----------------+------------------+
|                  |             | ( ) Blind       |                  |
+------------------+-------------+-----------------+------------------+
|                  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| **A. APPEALS     |             |                 |                  |
| FILED WITH       |             |                 |                  |
| IMPARTIAL        |             |                 |                  |
| HEARING OFFICER  |             |                 |                  |
| (IHO)**          |             |                 |                  |
+------------------+-------------+-----------------+------------------+
|                  |             | TOTAL           | WITH CAP         |
|                  |             |                 | ASSISTANCE       |
|                  |             | \(a\)           |                  |
|                  |             |                 | \(b\)            |
+------------------+-------------+-----------------+------------------+
| 1\. Appeals in   |             |                 |                  |
| process, October |             |                 |                  |
| 1                |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 2\. New appeals  |             |                 |                  |
| since October 1  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 3\. Total        |             |                 |                  |
| available during |             |                 |                  |
| year (A1+A2)     |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| [Appeals         |             |                 |                  |
| resolved during  |             |                 |                  |
| y                |             |                 |                  |
| ear]{.underline} |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 4\. Decisions    |             |                 |                  |
| favoring         |             |                 |                  |
| individual       |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 5\. Decisions    |             |                 |                  |
| favoring agency  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 6\. Appeals      |             |                 |                  |
| resolved not     |             |                 |                  |
| requiring IHO    |             |                 |                  |
| decision         |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 7\. Total        |             |                 |                  |
| appeals resolved |             |                 |                  |
| (A4+A5+A6)       |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 8\. Appeals in   |             |                 |                  |
| process,         |             |                 |                  |
| September 30 (A3 |             |                 |                  |
| minus A7)        |             |                 |                  |
+------------------+-------------+-----------------+------------------+
|                  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| **B. IHO         |             |                 |                  |
| DECISIONS        |             |                 |                  |
| REVIEWED BY      |             |                 |                  |
| STATE DIRECTOR** |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 1\. Reviews in   |             |                 |                  |
| process, October |             |                 |                  |
| 1                |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 2\. New IHO      |             |                 |                  |
| decisions        |             |                 |                  |
| reviewed since   |             |                 |                  |
| October 1        |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 3\. Total        |             |                 |                  |
| available during |             |                 |                  |
| year (B1+B2)     |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| [Reviews         |             |                 |                  |
| concluded during |             |                 |                  |
| y                |             |                 |                  |
| ear]{.underline} |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 4\. IHO          |             |                 |                  |
| decisions not    |             |                 |                  |
| reviewed         |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 5\. IHO          |             |                 |                  |
| decisions        |             |                 |                  |
| sustained or     |             |                 |                  |
| reversed: (5a    |             |                 |                  |
| thru 5d)         |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| > a\. Those      |             |                 |                  |
| > favoring       |             |                 |                  |
| > individual     |             |                 |                  |
| > sustained      |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| > b\. Those      |             |                 |                  |
| > favoring       |             |                 |                  |
| > individual     |             |                 |                  |
| > reversed       |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| > c\. Those      |             |                 |                  |
| > favoring       |             |                 |                  |
| > agency         |             |                 |                  |
| > sustained      |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| > d\. Those      |             |                 |                  |
| > favoring       |             |                 |                  |
| > agency         |             |                 |                  |
| > reversed       |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 6\. Reviews      |             |                 |                  |
| concluded - no   |             |                 |                  |
| decision         |             |                 |                  |
| rendered         |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 7\. Total        |             |                 |                  |
| reviews          |             |                 |                  |
| concluded        |             |                 |                  |
| (B5+B6)          |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 8\. Reviews in   |             |                 |                  |
| process,         |             |                 |                  |
| September 30 (B3 |             |                 |                  |
| minus B7)        |             |                 |                  |
+------------------+-------------+-----------------+------------------+
|                  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| **C. TYPES OF    |             |                 |                  |
| COM              |             |                 |                  |
| PLAINTS/ISSUES** |             |                 |                  |
| (Multiple        |             |                 |                  |
| responses        |             |                 |                  |
| permitted)       |             |                 |                  |
+------------------+-------------+-----------------+------------------+
|                  |             | APPEALS FILED   | IHO DECISIONS    |
|                  |             | WITH IMPARTIAL  | REVIEWED BY      |
|                  |             | HEARING         | STATE            |
|                  |             | OFFICER(a)      | DIRECTOR(b)      |
+------------------+-------------+-----------------+------------------+
| 1\. Applicant    |             |                 |                  |
| eligibility for  |             |                 |                  |
| VR/EE            |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 2\. Client       |             |                 |                  |
| eligibility for  |             |                 |                  |
| further services |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 3\.              |             |                 |                  |
| Nature/contents  |             |                 |                  |
| of IWRP          |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 4\.              |             |                 |                  |
| Delivery/quality |             |                 |                  |
| of counseling    |             |                 |                  |
| service          |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 5\.              |             |                 |                  |
| Delivery/quality |             |                 |                  |
| of other         |             |                 |                  |
| services         |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 6\. Cost of      |             |                 |                  |
| services         |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 7\.              |             |                 |                  |
| Nature/quality   |             |                 |                  |
| of               |             |                 |                  |
| rehabilitation   |             |                 |                  |
| closure          |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| 8\. All other    |             |                 |                  |
| c                |             |                 |                  |
| omplaints/issues |             |                 |                  |
+------------------+-------------+-----------------+------------------+
|                  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| **D. DESCRIPTION |             |                 |                  |
| OF PROCEDURES    |             |                 |                  |
| FOR REVIEW (SEE  |             |                 |                  |
| INSTRUCTIONS)**  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| Person to        |             |                 |                  |
| contact if       |             |                 |                  |
| questions arise  |             |                 |                  |
| about this form  |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| (print name):    |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| Phone number:    |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| Authorized       |             |                 |                  |
| signature:       |             |                 |                  |
+------------------+-------------+-----------------+------------------+
| Date:            |             |                 |                  |
+------------------+-------------+-----------------+------------------+

Within thirty days after the end of the fiscal year covered by this
report, send one copy of Form RSA-722 to your Regional Office and one
copy to the following RSA Central Office address: Rehabilitation
Services Administration, Financial Management and Information Services
Staff, Data Management Unit, MESwitzer Building, Washington, D.C.
20202-2703.

According to the Paperwork Reduction Act of 1995, no persons are
required to respond to a collection of information unless it displays a
valid OMB control number. The valid OMB control number for this
information collection is 1820-0563. The time required to complete this
information collection is estimated to average two hours per response,
including the time to review instructions, search existing data
resources, gather the data needed, and complete and review the
information collection. If you have any comments concerning the accuracy
of the time estimate(s) or suggestions for improving this form, please
write to: U.S. Department of Education, Washington, D.C. 20202-4651. If
you have comments or concerns regarding the status of your individual
submission of this form, write directly to: Division of Program
Administration, U.S. Department of Education, 330 C Street, S.W., Mary
E. Switzer Building, Room 3211, Washington, D.C. 20202-2716.

**RSA-722: Resolution of Applicant/Client Appeals**

**Reporting Instructions**

[Purpose]{.underline}

Form RSA-722 was developed to comply with the specific reporting
requirements of Section 102(d) of the Rehabilitation Act as amended in
1993. This section delineates the procedures by which applicants to and
clients of State vocation­al rehabilitation (VR) agencies may appeal
decisions of rehabilitation counselors or coordinators to an impartial
hearing officer. Decisions of the impartial hearing officer may then be
reviewed by the State Director who makes a final decision if he or she
chooses to do so. (In some States a Fair Hearing Board, established
before January 1, 1985, replaces the State Director.) Subsection (6)(A)
of Section 102(d) requires the State Director to collect and report data
on the appeals process to the Commissioner who, in turn, is to submit a
summary to the Congress in the Annual Report required by Section 13 of
the Act. Subsection (6)(B) lists the kinds of data to be collected
including:

\(1\) a description of State procedures for review;

\(2\) the number of appeals filed with the impartial hearing officer and
the State Director, including the type of complaint and the issues
involved;

\(3\) the number of decisions by the State Director reversing in whole
or in part the decision of the impartial hearing officer; and

\(4\) the number of decisions affirming the position of the individual
with disabilities assisted through the client assistance program.

While Form RSA-722 was designed initially to respond to the mandate of
law, it will also enable the Commissioner to monitor the appeals process
in the State agencies that has been set up to safeguard the rights of
disabled individu­als. The form itself is devised to approximate the
sequence of the appeals process and contains a series of checks and
balances throughout to simplify the completion of the report.

**Instructions to heading of form**

[State and agency]{.underline} - Enter the name of the State and check
the appropriate box to indicate a general or combined agency or agency
for the blind.

[Fiscal Year]{.underline} - Enter the Federal fiscal year to which the
form relates.

**Instructions to body of report**

**PART A. APPEALS FILED WITH IMPARTIAL HEARING OFFICER (IHO)**

[Column (a) - Total]{.underline}

For each line entry in Part A, enter the total number of appeals that
have come to the attention of the impartial hearing officer during the
fiscal year irrespective of any assistance that may have been provided
to the appli­cant/client by a client assistance program.

[Column (b) - With CAP assistance]{.underline}

For each line entry in Part A, enter the number of appeals that have
come to the attention of the impartial hearing officer involving any
degree of assistance to the appli­cant/client by a client assistance
program (CAP). Figures in column (b) may equal, but can never exceed,
figures in column (a) for a given line.

[Line 1. Appeals in process, October 1]{.underline}

Enter the number of appeals that have yet to be concluded by the
impartial hearing officer and remain in any stage of processing as of
October 1, the beginning of the Federal fiscal year. This figure should
be the same as the number of appeals in process on September 30 from the
report submitted for the previous fiscal year.

[Line 2. New appeals since October 1]{.underline}

Enter the number of appeals newly filed with the impartial hearing
officer during the fiscal year from October 1 through September 30.

[Line 3. Total available during year (A1+A2)]{.underline}

This is the sum of lines A1 and A2, and represents the total number of
appeals available for an action by the impartial hearing officer any
time during the fiscal year whether or not decisions were rendered. This
number is also the basis for data reported in column (a) of Part C of
this form (Types of Complaints/Issues).

[Appeals resolved during year]{.underline}

[Line 4. Decisions favoring individual]{.underline}

Enter the number of decisions rendered by the impartial hearing officer
that largely or entirely supported the position of the applicant/client
on the major issue(s). (A major issue is one deemed vital to the
individual in his or her initiation or successful completion of
rehabilitation services.)

[Line 5. Decisions favoring agency]{.underline}

Enter the number of decisions rendered by the impartial hearing officer
that largely or entirely supported the position of the State agency on
the major issue(s).

[Line 6. Appeals resolved not requiring IHO decision]{.underline}

Enter the number of appeals resolved before a decision could be rendered
by the impartial hearing officer. This would include instances where the
individual died, left the State, came to an agreement with the State
agency, or otherwise withdrew the appeal.

[Line 7. Total resolved during year (A4+A5+A6)]{.underline}

Enter the total number of appeals that were resolved during the fiscal
year. An appeal is resolved when the impartial hearing officer either
(a) renders a decision on the merits of the appeal or (b) does not have
to render a decision for any reason (e.g., the individual dies, comes to
an agreement with the State agency, or otherwise withdraws the appeal).
The figure reported on line A7 must equal the sum of figures reported on
lines A4, A5, and A6.

[Line 8. Appeals in process, September 30 (A3 minus A7)]{.underline}

Enter the number of appeals that have yet to be resolved by the
impartial hearing officer as of September 30. This figure must equal the
total number of appeals available during the fiscal year (line A3) minus
the number of appeals resolved during the year (line A7).

**PART B. IHO DECISIONS REVIEWED BY THE STATE DIRECTOR**

[Column (a) - Total]{.underline}

For each line entry in Part B, enter the total number of IHO decisions
that are reviewed by the State Director during the fiscal year
irrespective of any assistance that may have been provided to the
applicant/client by a client assistance program (CAP).

[Column (b) - With CAP assistance]{.underline}

For each line entry in Part B, enter the number of IHO decisions that
are reviewed by the State Director involving any degree of assistance to
the applicant/client by a client assistance program (CAP). Figures in
column (b) may equal, but can never exceed, figures in column (a) for a
given line.

[Line 1. Reviews in process, October 1]{.underline}

Enter the number of reviews in any stage of processing as of October 1,
the beginning of the Federal fiscal year. This figure should be the same
as the number of reviews in process on September 30 from the report
submitted for the previous fiscal year.

[Line 2. New IHO decisions reviewed since October 1]{.underline}

Enter the number of IHO decisions newly made available to the State
Director for review during the fiscal year from October 1 through
September 30. By definition, this figure must be less than or equaled to
the number of cases on which the impartial hearing officer has formally
rendered a decision as reported on lines A5 and A6 above.

[Line 3. Total available during year (B1+B2)]{.underline}

This is the sum of lines B1 and B2 and represents the total number of
IHO decisions submitted for an action by the State Director any time
during the fiscal year whether or not reviews were conducted. This
number is also the basis for data reported in column (b) of Part C of
this form (Types of Complaints/Issues).

[Reviews concluded during year]{.underline}

[Line 4. IHO decisions not reviewed]{.underline}

Enter the number of impartial hearing officer decisions that the State
Director has subsequently decided not to review.

[Line 5. IHO decisions sustained or reversed: (Sum of Lines 5a through
5d)]{.underline}

Enter the total number of impartial hearing officer decisions that were
formally sustained or reversed by the State Director. This line should
equal the sum of lines 5a through 5d.

[Line 5a. Those favoring individuals sustained]{.underline}

Enter the number of impartial hearing officer decisions largely or
entirely favoring the applicant/client that was substantially, if not
totally, sustained by the State Director. That is, because of the final
decision from the director, the position of the appli­cant/client was
upheld on the major issue(s).

[Line 5b. Those favoring individuals reversed]{.underline}

Enter the number of impartial hearing officer decisions largely or
entirely favoring the individual that was substantially, if not totally,
reversed by the State Director. That is, because of the final decision
from the director, the position of the State agency was upheld on the
major issue(s). However, final decisions of this type can only be made
if the director has clear and convincing evidence that the decision of
the independent hearing officer is erroneous.

[Line 5c. Those favoring agency sustained]{.underline}

Enter the number of impartial hearing officer decisions largely or
entirely favoring the State agency that was substantially, if not
totally, sustained by the State Director. That is, because of the final
decision from the director, the position of the State agency was upheld
on the major issue(s).

[Line 5d. Those favoring agency reversed]{.underline}

Enter the number of impartial hearing officer decisions largely or
entirely favoring the State agency that was substantially, if not
totally, reversed by the State Director. That is, because of the final
decision from the director, the position of the applicant/client was
upheld on the major issue(s).

[Line 6. Reviews concluded - no final decision rendered]{.underline}

Enter the number of reviews concluded before the State Director rendered
the final decision. This would include instances where the individual
died, left the State, came to an agreement with the State agency, or
otherwise withdrew the appeal.

[Line 7. Total concluded during year (B5+B6)]{.underline}

Enter the total number of final decisions made during the fiscal year. A
final decision is made when the State Director (a) sustains or reverses
the IHO decision, or (b) finds that a decision does not have to be
rendered for any reason (e.g., the individual dies, comes to an
agreement with the State agency. or otherwise withdraws the appeal). The
figure reported on line B7 must equal the sum of figures reported on
lines B5 and B6.

[Line 8. Reviews in process. September 30 (B3 minus B7)]{.underline}

Enter the number of State Director reviews that have yet to be concluded
as of September 30. That is, the State Director has not yet decided
regarding the status of the decision coming from the impartial hearing
officer. This figure must equal the total number of IHO decisions
reviewed by the State Director at some time during the fiscal year (line
B3) minus the number of final decisions made during the year (line B7).

**PART C. TYPES OF COMPLAINTS/ISSUES**

It is possible for two or more of the complaints/issues listed on lines
C1 through C8 to be involved in a given appeal. To complete Part C,
State agencies are asked to record each complaint/issue that can be
identified.

[Column (a) - Appeals filed with Impartial Hearing Officer]{.underline}

For each line entry in Part C, enter the number of appeals, by type of
complaint or issue involved, handled by the impartial hearing officer
any time during the fiscal year. These are appeals known to the
impartial hearing officer whether or not any decisions have been
rendered.

[Column (b) - Decisions Reviewed by State Director (multiple responses
permitted]{.underline}

For each line entry in Part C, enter the number of decisions, by type of
complaint or issue involved, reviewed by the State Director any time
during the fiscal year. These are impartial hearing officer decisions
forwarded to the State Director for review irrespective of any decisions
made by the latter.

[Line 1. Applicant eligibility for VR/EE]{.underline}

Enter the number of cases whose major issue involved the applicant\'s
eligibility for either vocational rehabilitation (VR) or extended
evaluation (EE) services. The State agency may wish, for example, to
close the applicant\'s case in Status 08 (not accepted for services),
but the applicant believes he or she should receive services.

[Line 2. Client eligibility for further services]{.underline}

Enter the number of cases whose major issue involved the client\'s
continued eligibility for vocational rehabilitation services. The State
agency may wish, for example, to close the client\'s case in Status 28
or 30 (not rehabil­itated), but the client wants to continue receiving
services. (In the event the agency wishes to terminate services because
it feels the client has been successfully rehabilitated (Status 26),
record the complaint/issue as \"nature/quality of rehabilitation
closure\" line C7.)

[Line 3. Nature/contents of IWRP]{.underline}

Any client\'s whose major issue involved the nature or content of the
individualized written rehabilitation program (IWRP) should be recorded
here. This would include disagreements about the proper course of action
to take and services to receive to cause a successful rehabilitation. It
would also include disagreements about the kinds of jobs the individual
can hold.

[Line 4. Delivery/quality of counseling service]{.underline}

Enter the number of complaints involving the delivery and quality of
counseling services that the applicant or client received. Examples
would include complaints about counselor responsiveness, attentiveness
and compe­tence.

[Line 5. Delivery/quality of other services]{.underline}

Enter the number of major issues registered about the delivery or
quality of one or more services other than counseling such as diagnostic
and evalua­tive testing, restoration, training of any sort, placement,
etc. This may entail complaints about how useful or effective the
services were, the location of sites where the services were to be
provided, and the timing and frequency of services.

[Line 6. Cost of services]{.underline}

Enter the number of cases whose major issue involved some aspect of the
cost of services. The State agency may feel, for example, that the
client should pay some amount of money for services, but the client
refuses. Also, the client may want the State agency to pay for a service
that the agency believes is too expensive.

[Line 7. Nature/quality of rehabilitation closure]{.underline}

Enter the number of complaints involving the suitability and
desirability of the rehabilitation closure. This would include instances
of client dissatisfaction with a particular job placement for which the
State agency has claimed or will claim a successful rehabilitation
closure (Status 26).

[Line 8. All other complaints/issues]{.underline}

Enter the number complaints and issues not covered by any of the
preceding categories. Also include here the number of appeals or reviews
where the complaint/issue was not learned before conclusion ( i.e., the
appeal/review was concluded before a decision was rendered).

**PART D. DESCRIPTION OF PROCEDURES FOR REVIEW**

Subsection 102(d)(6)(B) of the Rehabilitation Act requires that State
agencies describe the State procedures in effect for the review process,
including procedures used to select impartial hearing officers. This
descrip­tion should be sufficiently detailed so that responses can be
summarized and reported to the Congress in the Annual Report. State
agencies are required to describe the review process as an attachment to
their State plan. Any agency who has revised its procedures for review
since the last State Plan submission should attach a copy of those
revisions to Form RSA-722. In no event, however, are the data in Parts
A, B, and C of Form RSA-722 to be withheld because of any timing, legal
or other problem in providing a revised description of the review
process.

**Instructions to end of form**

[Person to contact about this form]{.underline} - Print the name of a
person who can answer questions about the contents of Form RSA-722
should they arise. Include this person\'s phone number.

[Authorized signature]{.underline} - The appropriate State agency
official should sign the form to certify that it is complete and
correct.

[Date]{.underline} - Enter the month, day, and year in which the form is
transmitted to RSA.

**Transmittal of the report**

Within 30 days after the end of the fiscal year covered by the report,
send one copy of Form RSA-722 to your Regional Office and one copy to
the following RSA Central Office address: Rehabilitation Services
Administration, Financial Manage­ment and Information Systems Staff, Data
Management Unit, Switzer Building, Washington, D.C. 20202-2708. The
Central Office copy can be submitted via facsimile to 202-205-9772.
Regional Office copies may be electronically submitted using one of the
options listed below.

A. Submission via RSA BBS directly

The form can be submitted electronically, either in ASCII or WordPerfect
format, to the appropriate RSA Regional Office using the Electronic Mail
(E-Mail) capability of the RSA Electronic Bulletin Board System (RSA
BBS). The ID of the Regional Office is RSARO followed by the Roman
Numeral for the Regional Office. For example, Regional Office 4 ID is
RSAROIV. The telephone number to use is 202-205-9694. The RSA BBS can
also be accessed via the INTERNET and FEDWORLD as follows:

B. Submission via RSA BBS through the INTERNET

> 1\. telnet: open //fedworld.gov
>
> 2\. Select the option for FEDWORLD (note: these menus change from time
> to time)
>
> 3\. Follow the Logon procedures
>
> 4\. Select option (currently G) Research, Technology and Education
> Mail
>
> 5\. Select option (currently 1) RT&E Gateway Systems
>
> 6\. Search through list of Government BBS\'s to find the RSA BBS
> (currently BBS number 125). Select the RSA BBS.
>
> 7\. Follow logon procedures (see A. above)

C. Electronic Mail addresses via INTERNET:

> Regional Office Individual
>
> I & II john_szufnarowski@ed.gov
>
> III & IV ralph_pacinelli@ed.gov
>
> V & VII douglas_burleigh@ed.gov
>
> VI & VIII loerance_deaver@ed.gov
>
> IX & X gilbert_williams@ed.gov