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**Chronic Care Initiative Readiness Curriculum**

**Web-based Call Series**

**[What is the Readiness Curriculum Call Series?]{.underline}**

The Readiness Curriculum is a monthly web-based call series that
includes training on improvement and care models, project management,
and leadership for improvement. This call series is a resource for all
health care organizations across the Indian health system.

Three hundred persons representing the Indian health system attended the
IHI National Forum in December 2007. This experience created an
increased demand and expectation for further improvement opportunities.
Sites asked to be involved in improvement discussions and they requested
further learning about improvement methodologies and topics. Rather than
risking "wasted will", the Chronic Care Initiative planning group
developed a "Readiness Curriculum". This curriculum includes learning
activities designed to reach all Tribal, Federal, and Urban sites that
are willing and eager to learn more about the improvement methods used
to test and implement change ideas from the Care Model as well as
improvement methodologies in general.

The goals of the Readiness Curriculum Web-based Call Series include;

-   To address stimulating topics of interest that relate to improving
    planned care for all,

-   To generate useful tools and references for attendees to learn more
    about improvement methodologies and how to use them to transform
    their organizations, and

-   To support the Innovations in Planned Care work that is currently
    underway.

**Readiness Web-based Call Series** **Schedule**

***(Please check back regularly for additional programming)***

+----------------+---------------------------------+-------------------+
| **Date**       | **Topic**                       | **Faculty**       |
+----------------+---------------------------------+-------------------+
| Wednesday,     | Introduction to the CCI and the | **Ty Reidhead**   |
| April 23       | Readiness Call Series           | MD, CCI Chair and |
|                |                                 |                   |
| 11:00 -        |                                 | **Bob McSwain**,  |
| 12:30pm ET     |                                 |                   |
|                |                                 | Acting Director   |
| *(See          |                                 | of the Indian     |
| information    |                                 | Health Service    |
| below for call |                                 |                   |
| recording      |                                 |                   |
| download       |                                 |                   |
| instructions)* |                                 |                   |
+----------------+---------------------------------+-------------------+
| Wednesday, May | Assessing Your Practice: The    | **Marjorie        |
| 28 12:00 -     | Green Book                      | Godfrey**,        |
| 1:30pm ET      |                                 | Director,         |
|                |                                 | Clinical          |
|                |                                 | Microsystem       |
|                |                                 | Resource Group,   |
|                |                                 | Center for the    |
|                |                                 | Evaluative        |
|                |                                 | Clinical Sciences |
|                |                                 | at Dartmouth      |
|                |                                 | Medical School    |
+----------------+---------------------------------+-------------------+
| Wednesday,     | The Model for Improvement       | **Kevin Little**, |
| June 25        |                                 | PhD               |
| 12:00 - 1:30pm |                                 |                   |
| ET             |                                 | Statistician      |
|                |                                 |                   |
|                |                                 | Informing         |
|                |                                 | Ecological        |
|                |                                 | Design, LLC       |
+----------------+---------------------------------+-------------------+

+----------------+---------------------------------+-------------------+
| Wednesday,     | "The Patient Will See You Now": | **Judith K.       |
| July 23        | Patient Driven Care.            | Schaefer**, MPH,  |
| 12:00 - 1:30pm |                                 | Senior Research   |
| ET             |                                 | Associate with    |
|                |                                 | MacColl Institute |
|                |                                 | for Healthcare    |
|                |                                 | and               |
|                |                                 |                   |
|                |                                 | **Laurel          |
|                |                                 | Simmons**,        |
|                |                                 | Director,         |
|                |                                 | Institute for     |
|                |                                 | Healthcare        |
|                |                                 | Improvement       |
+----------------+---------------------------------+-------------------+
| Wednesday,     | Learning to See: Waste          | **Maureen         |
| Aug. 27        | Identification and Reduction    | Bisognano**,      |
| 12:00 - 1:30pm |                                 | Chief Operating   |
| ET             |                                 | Officer,          |
|                |                                 | Institute for     |
|                |                                 | Healthcare        |
|                |                                 | Improvement       |
+----------------+---------------------------------+-------------------+
| Wednesday,     | Integrating Behavioral Health   | **Ann Lewis**,    |
| Sept. 24       | with Primary Care               | CEO, CareSouth    |
| 12:00 - 1:30pm |                                 | Carolina, Inc.    |
| ET             |                                 |                   |
+----------------+---------------------------------+-------------------+
| Wednesday,     | Measurement for Improvement     | **Jerry           |
| Oct. 22        |                                 | Langley**,        |
| 12:00 - 1:30pm |                                 | Improvement       |
| ET             |                                 | Advisor,          |
|                |                                 | Associates in     |
|                |                                 | Process           |
|                |                                 | Improvement (API) |
+----------------+---------------------------------+-------------------+

**[How Do I Participate in the Readiness Curriculum Call
Series?]{.underline}**

**To Pre-Register for this Call:**

*Please Note: Pre-registration is encouraged but NOT required in advance
of the call. It is possible to register immediately prior to the call.*

1.  Go to [https://ihs-hhs.webex.com](https://ihs-hhs.webex.com/) (Note:
    There is no \"www\" in the address.)

```{=html}
<!-- -->
```
1.  Click on the Training Center tab

2.  Click on the "Upcoming" tab

3.  Locate \"Chronic Care Initiative Readiness Curriculum Call Series\"
    in the list of trainings (you may need to scroll to the right and
    select the next page); select 'Register'

4.  Enter Required Registration Information, click 'Register'

5.  A screen will appear to notify you that your registration is
    confirmed.

6.  You will also receive an email confirming your successful
    registration. Follow the instructions in the email to connect to the
    session at the time of the call.

**To Join the Call:**

1.  Follow the instructions in your confirmation email, OR go to
    [https://ihs-hhs.webex.com](https://ihs-hhs.webex.com/) (Note: There
    is no \"www\" in the address.), click on the Training Center tab and
    locate \"Chronic Care Initiative Readiness Curriculum Call Series\"
    in the list of trainings.

2.  -If you have pre-registered for the session, click 'Join Now'.

> -If you have not pre-registered, click 'Register', enter the required
> registration information and click 'Register'. When you see the
> 'Registration Confirmed' screen, click 'Join Now' to start the
> session.

3.  A pop-up box will appear with a telephone number, session number,
    and attendee ID number.

4.  Dial the phone number that appears in the grey pop-up screen and
    enter the session number and attendee ID when prompted. If phone
    number does not appear, go to the \"Communicate\" Menu and select
    \"Join Teleconference.\"

Log on AT LEAST 15 minutes early to ensure that you connect successfully
and 30 minutes early if you have not logged into WebEx before or if you
are using a computer that has not been used previously to access WebEx.

To participate via phone only: Dial 866-699-3239, enter Session ID: 719
047 519, then dial #.

**[If You Are Unable To Participate:]{.underline}**

Each Readiness Curriculum call will be recorded and made available for
download from [https://ihs-hhs.webex.com](https://ihs-hhs.webex.com/)
within 24 hours following the session.

To view the recording:

1.  Go to [https://ihs-hhs.webex.com](https://ihs-hhs.webex.com/).

2.  Click on 'Training Center'.

3.  Select 'Recorded Sessions' on the left hand side.

4.  In the "search" box enter "CCI"; click the "search" button.

5.  Click the download ![](media/image2.png){width="0.21875in"
    height="0.19791666666666666in"} or playback
    ![](media/image3.png){width="0.21875in"
    height="0.19791666666666666in"} button to the right of the call that
    you want to view.

6.  Either download the recording to your computer or begin viewing
    immediately.