# ![](media/image1.png){width="1.25in" height="1.198611111111111in"}

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# **BSO Tutorial for Tax Year 2007**

Social Security Number Verification Service (SSNVS)

Contains the following lessons:

-   [Request Online SSN
    Verification](#_Lesson_1:_Request_an_Online_SSN_Ver)

-   [Submit an Electronic File for SSN Verification](#_Lesson_2:_Submit)

-   [View Status and Retrieval Information](#_Lesson_3:_View)

-   [View the SSNVS Handbook](#_Lesson_4:_View_the_Employee_Verific)

# **Lesson 1: Request an Online SSN Verification**

Registered users (employers and certain third-party submitters) can
verify up to 10 names and Social Security Numbers (SSNs) online and
receive immediate results.

![](media/image2.wmf)

> *In order access the Social Security Number Verification Service
> (SSNVS) users must first register with the Integrated Registration
> Services (IRES) and receive a User Identification Number (User ID) and
> password.*

To request access to SSNVS, after you have registered, complete the
following steps:

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Login Attestation page.

![](media/image3.png){width="6.269444444444445in"
height="4.465277777777778in"}

**Step 3**: Select the **I Accept** button to indicate you have read the
user certification statement and agree to its contents. This will open
the Log In to BSO web page.

![](media/image4.png){width="6.259027777777778in"
height="3.998611111111111in"}

**Step 4**: Enter your User ID and password.

**Step 5**: Select the **Login** button from the Business Services
Online Login web page. This will open the BSO Main Menu web page.

> ![](media/image5.wmf)
>
> *To return to the Business Services Online Welcome page, select the
> **Cancel** button.*

**Step 6**: Select the **Social Security Numbers Verification Service**
link.

![](media/image6.jpeg){width="4.208333333333333in"
height="0.6145833333333334in"}

The system displays the Verify Social Security Numbers menu page.

![](media/image7.jpeg){width="5.89375in" height="3.70625in"}

**Step 7**: Select the **Request Online SSN Verification** link.

![](media/image8.png){width="5.066666666666666in"
height="0.4305555555555556in"}

The system displays the SSNVS Attestation page.

![](media/image9.jpeg){width="4.501388888888889in"
height="6.292361111111111in"}

**Step 8**: Select the **I Accept** button to indicate you have read the
SSNVS user certification statement and agree to its contents. The system
will then display the SSN Verification page.

![](media/image10.jpeg){width="6.239583333333333in"
height="5.952083333333333in"}

**Step 9**: In the Employer's EIN field place the EIN of the employer
under which wages are to be reported for the names and SSNs being
verified. Complete one (1) row for each name and SSN you would like to
verify. You must complete all mandatory fields in at least one (1) row
before selecting the **Submit** button.

-   ![](media/image11.wmf)*The Submitter\'s EIN field at the top of the
    page is the EIN of the employer of the user submitting the
    verification request.*

-   *The Employer\'s EIN, SSN, First Name and Last Name fields are
    mandatory.*

-   *The Middle Name, Suffix, Date of Birth (DOB) and Gender fields are
    optional.*

**Step 10**: Select the **Submit** button to process the data.
(Otherwise, select the **Clear Form** button to delete the data.) The
system displays the SSN Verification Results page.

![](media/image12.jpeg){width="6.238888888888889in"
height="5.843055555555556in"}

> This page will display:

-   Left-Hand Menu -- the Employer's EIN, total number of records
    submitted, total number of failed verifications, total number of
    deceased records and total number of verified records.

-   Body -- All of the information submitted by the user plus the
    verification results code.

> ![](media/image13.wmf)

*If any problems occur with the submission the system will display the
Convert to Batch page. Select the **Overnight** button and SSA will
process your request and send you the results within 2 business days.
Follow the instructions in [Lesson 2: Submit an Electronic File for SSN
Verification](#_Lesson_2:_Submit_an_Electronic_File) for more
information.*

**Step 11:** The SSN submitted for verification matches SSA\'s records.

> The user will see a "-"in the Verification Results field.
>
> ![](media/image14.wmf)

*For security reasons, if the record has a "-" Verification Result, the
first five (5) positions of the SSN will be masked with an \"X\".*

**Step 12:** The SSN submitted for verification matches SSA\'s records
but our records indicate the individual is deceased.

> The user will see the word "Deceased" in the Results column and a
> "-"in the Verification Results field.

**Step 13**: If there are failed verifications, the number in the
Verification Results column displays the reason for the failed
verification.

The following are failed verification result code descriptions:

> 1 SSN is not in Social Security Administration's records
>
> 2 Name and DOB match; Gender Code does not
>
> 3 Name and Gender Code match; DOB does not
>
> 4 Name matches: DOB and Gender Code do not
>
> 5 Name does not match; DOB and Gender Code not checked
>
> 6 SSN did not verify; other reason.

![](media/image15.wmf)*For security reasons, if the record has a
verification results code of 2, 3, 4 or 6, the first five (5) positions
of the SSN will be masked with an \"X\".*

*If the data does not match SSA's records, select the **What to do if
Names/SSNs don't match?** link to view important information.*

**Step 14**: Select the **Verify More SSNs** link to verify additional
SSNs. (To return to the BSO Main Menu page, select the **BSO Main Menu**
link.)

# **Lesson 2: Submit an Electronic File for SSN Verification**

Follow the instructions below to upload a file containing names and
Social Security Numbers (SSNs) to be verified by the Social Security
Administration. The results are usually available the next government
business day.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Login Attestation page.

![](media/image3.png){width="6.269444444444445in"
height="4.465277777777778in"}

**Step 3**: Select the **I Accept** button after reading the conditions
defined on the General Login Attestation page. The system displays the
Log In to BSO page.

![](media/image4.png){width="6.259027777777778in"
height="3.998611111111111in"}

**Step 4**: Enter your User ID and password.

**Step 5**: Select the **Login** button. The system displays the BSO
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

**Step 6**: Select the **Social Security Numbers Verification Service**
link.

![](media/image6.jpeg){width="4.208333333333333in"
height="0.6145833333333334in"}

The system displays the Verify Social Security Numbers menu page.

![](media/image7.jpeg){width="5.89375in" height="3.70625in"}

**Step 7**: Select the **Submit an Electronic File for SSN
Verification** link.

![](media/image16.png){width="4.906944444444444in"
height="0.5298611111111111in"}

The system displays the SSNVS Attestation page.

![](media/image9.jpeg){width="4.501388888888889in"
height="6.626388888888889in"}

**Step 8**: Select the **I Accept** button after reading the conditions
defined on the SSNVS Attestation page. The system displays the Submit a
File for SSN Verification -- Before You Start page.

![](media/image17.jpeg){width="6.238888888888889in" height="3.65625in"}

**Step 9**: Select **Continue** after reading the information on the
Submit a File for SSN Verification -- Before You Start page. The system
displays the Submit a File for SSN Verification -- Submit Your File
page.

![](media/image18.jpeg){width="6.239583333333333in"
height="5.075694444444444in"}

[]{.mark}

**Step 10**: Enter the Employer\'s EIN of the employer under which wages
are to be reported for the names and SSNs being verified. If you know
the name of the file you wish to upload, type the file name in the
**Select File** field or select a file from your local or network
directory by selecting the **Browse** button.

-   ![](media/image19.wmf)*The file should contain no more than 250,000
    SSN verification requests.*

-   *If you have over 500 SSN verification requests or you have a slow
    connection it is recommended that you zip your file using WinZip,
    PKZIP, or another zip-compatible program.*

**Step 11**: Select the **Submit** button. The system displays a file
upload in process pop-up window.

> ![](media/image20.jpeg){width="2.75in" height="1.4666666666666666in"}

Once the file has been transferred**,** the system displays the Submit a
File for SSN Verification -- Confirmation page.

![](media/image21.jpeg){width="7.802083333333333in"
height="5.469444444444444in"}

![](media/image22.wmf)

*Be sure to keep a record of your confirmation number. You will need it
to track the status of your submitted file.*

**Step 12**: Select the **OK** button in the pop-up window to print the
Submit a File for SSN Verification - Confirmation page.

> ![](media/image23.jpeg){width="3.0625in"
> height="1.5208333333333333in"}

Otherwise select the **Cancel** button to close the pop-up window

**Step 13**: Select the **Submit Another File** button to submit another
file or select the **BSO** **Home** button to return to the BSO Main
Menu page.

# **Lesson 3: View Status and Retrieval Information**

Follow the instructions below to view the status of electronic files
submitted for overnight processing.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Login Attestation page.

![](media/image3.png){width="6.269444444444445in"
height="4.465277777777778in"}

**Step 3**: Select the **I Accept** button after reading the conditions
defined on the General Login Attestation page. The system displays the
Log In to BSO page.

![](media/image4.png){width="6.259027777777778in"
height="3.998611111111111in"}

**Step 4**: Enter your User ID and password.

**Step 5**: Select the **Login** button. The system displays the BSO
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

**Step 6**: Select the **Social Security Numbers Verification Service**
link.

![](media/image6.jpeg){width="4.208333333333333in"
height="0.6145833333333334in"}

The system displays the Verify Social Security Numbers menu page.

![](media/image7.jpeg){width="5.89375in" height="3.70625in"}

**Step 7**: Select the **View Status and Retrieval Information** link.

![](media/image24.png){width="3.8534722222222224in" height="0.40625in"}

> The system displays the SSNVS Attestation page.

[]{.mark}

![](media/image9.jpeg){width="4.501388888888889in"
height="6.2555555555555555in"}

[]{.mark}

[]{.mark}

**Step 8**: Select the **I Accept** button after reading the conditions
defined on the SSNVS Attestation page. The system displays the Status
and Retrieval page.

![](media/image25.jpeg){width="6.238888888888889in"
height="3.7402777777777776in"}

**Step 9**: Select one of the following options to view the status of
your submitted file.

> **Option 1**: Enter the specific tracking or confirmation number to
> view the status of an individual file.
>
> **Option 2**: Enter a start and end date to view the status of files
> submitted within a date range.
>
> ![](media/image26.wmf)**Option 3**: View the 100 most recent SSNVS
> file submissions associated with your User ID.

*If the file you are searching for is not displayed, focus your search
by using Option 1 or 2.*

**Step 10**: Select the corresponding e **Submit** button. The system
displays the Status and Retrieval Results page.

![](media/image27.jpeg){width="6.238888888888889in"
height="6.832638888888889in"}

**Step 11**: The status and retrieval options are displayed in a table;
for a full explanation of each column, click on the column header. This
opens a new browser to the SSNVS Help web page which is only accessible
when logged into SSNVS.

> Select the **Download/View** link in the Retrieval Option(s) column to
> view your results.
>
> ![](media/image28.wmf)

-   *For 10 or less SSNs submitted, the results may be downloaded or
    viewed online.*

-   *For more than 10 SSNs submitted, the results may be downloaded
    only.*

**Step 12**: Select the link in the Status column for more information
about the status of your submission, if applicable.

![](media/image29.wmf)

*The Available Through column displays the date the Status and/or
Results are available to the user.*

-   *Users are able to view or download the results for 30 days from the
    day they become available.*

-   *After 30 days and up to two (2) years, the user can only view the
    status of their files.*

-   *During the period files are available, you can download or view
    them an unlimited number of times.*

# **Lesson 4: View the SSNVS Handbook**

The SSNVS Handbook can either be viewed by logging-in to the SSNVS
application or by selecting the **SSNVS Handbook** links below.

-   BSO Welcome page -- <http://www.ssa.gov/bso/>

```{=html}
<!-- -->
```
-   SSNVS News page -- <http://www.ssa.gov/employer/ssnvsNews.htm>

-   SSNVS Information and Instructions page --
    <http://www.ssa.gov/employer/ssnv.htm#overview>

To access the SSNVS handbook from the SSNVS application, follow the
instructions below.

**Step 1**: Point your browser to the Business Services Online Welcome
page:
[www.socialsecurity.gov/bso/bsowelcome.htm](http://www.socialsecurity.gov/bso/bsowelcome.htm).

**Step 2**: Select the **Log In** button on the Business Services Online
Welcome page. The system displays the General Login Attestation page.

![](media/image3.png){width="6.269444444444445in"
height="4.465277777777778in"}

**Step 3**: Select the **I Accept** button after reading the conditions
defined on the General Login Attestation page. The system displays the
Log In to BSO page.

![](media/image4.png){width="6.259027777777778in"
height="3.998611111111111in"}

**Step 4**: Enter your User ID and password.

**Step 5**: Select the **Login** button. The system displays the BSO
Main Menu page. (To return to the Business Services Online Welcome page,
select the **Cancel** button.)

**Step 6**: Select the **Social Security Numbers Verification Service**
link.

![](media/image6.jpeg){width="4.208333333333333in"
height="0.6145833333333334in"}

The system displays the Verify Social Security Numbers menu page.

![](media/image7.jpeg){width="5.89375in" height="3.70625in"}

**Step 7**: Select the **View Social Security Number Verification
Service (SSNVS) Handbook** link.

![](media/image30.png){width="5.707638888888889in" height="0.53125in"}

> The system displays the SSNVS Handbook.

![](media/image31.jpeg){width="6.933333333333334in"
height="6.254861111111111in"}