**IRM / ALMRS Forum**

**A Telecast Originating from the BLM National Training Center**

**September 3, 1998**

This transcript is from the closed-captioning file produced during the
telecast.

It may contain errors and omissions in transcription.

Announcer: the Bureau of Land Management Satellite Network Presents Live
from the BLM National Training Center in Phoenix, Arizona, \"The IRM &
ALMRS Forum ‑‑ a Discussion of The Goals and Objectives of Future IRM
Activities.\" And Now, the Host of Your Program, Robin Stoebe.

Stoebe: Good Morning, Everyone. Welcome to Another IRM Forum. We\'d like
to Spend the next Hour Discussing the Bureau\'s New E‑mail System Lotus
Notes. I Know a Lot of You Are Win Drink How Lotus Notes Will Change How
You Send and Receive Mail. We Have Been with Groupwise for A Long Time
and Change Can Be Hard at First. To Give You an Introduction to Lotus
Notes and Discuss Upcoming Events Thanks System Is Deployed In the Field
I Have Two Special Guests with Me this Morning. First, We Have Someone
Many of You Already Know, Tom Newell, Most Recently from the National
IRM Center, Is the Bureau\'s E‑mail Manager. Good Morning, Tom.

Newell: Good Morning, Robin And Fellow BLM Employees. I Am Pleased to Be
Here to Help Present Lotus Notes to the Bureau.

Stoebe: Joining Tom and Me Is A Special Guest Who Will Give Us A Short
Demonstration on the Capabilities of Lotus Notes, Debbie Jo Deaton, One
of Lotus\' Technical Managers. Thanks for Being on the Program.

Deaton: It\'s Great to Be Here And I Am Excited to Share the Power of
Lotus Notes, Even Beyond E‑mail.

Stoebe: Good. We\'re Looking Forward to It. To Get Things Started, Gayle
Gordon, Assistant Director for IRM, Is on the Phone to Share Her
Thoughts with Us. I\'ll Bring Her on Line. Good Morning, Gayle.

Gordon: Hello.

Stoebe: How Are You Today?

Gordon: Good. How Are You?

Stoebe: Fine.

Gordon: I\'m Glad to Have this Chance to Call In. This Is the First Time
I Have Done It. It\'s a New Experience. But I Wanted to Express My
Personal Welcome to this Important Forum Discussion. On Our Recent
Acquisition and Plans for Lotus Notes. Lotus Notes, as Debbie Will
Explain to You, Is Not Just an E‑mail System, but Rather a Messaging
System. It Offers Us a Core on Which to Build an Integrated Office
Automation Capability in the Future. While this Will Be Important for
The Bureau, it Offers ‑‑ Also Offers Great Potential since Most of the
Major Federal Government Partners Are Also Moving Towards Notes. Now I
Recognize There Are Concerns about Implementing Notes and I Want to
Assure You That I\'m Committed to Make this Implementation Go as
Smoothly as Possible, Particularly Addressing Conflicting State Resource
Demands. As Most of You, I Hope, Are Aware, We\'re Have Gone Our IRM
Conference Coming up in Another Week and a Half, and We\'ll Be Having
Several Sessions at the Conference on Notes and We Also Are Having a
Workshop Following The Conference to Resolve Any Concerns That Still
Exist and to Plan the Implementation. The National IRM Center NIRMC Is
Working Closely with the Subcommittee, the Lotus Notes, Subcommittee of
IRMac and They\'re Working Closely ‑‑ They Have Been Working Closely
Earlier When the Decision Was Made to Acquire Notes and They\'re Working
with Them Now And Will Continue Through the Workshop to Make Sure That
this New Direction Is a Success. Now I Am in My Office Right Now, And
Robin, I Want to Wish You All Luck and I Am Going to Walk Across the
Street and Watch the Rest of the Forum. Robin, Is There Anything Else I
Can Say ‑‑

Stoebe: No, I Think You Gave Us a Good Jump Start on this Session and I
Appreciate You Calling In. Wish You Could Be Here, Though.

Gordon: Well, it Would Be Fun To Watch for a Change, Actually.

Stoebe: It\'s a Lot less Stressful on That End.

Gordon: That\'s True. That\'s True. I\'ll Have a Cup of Coffee While
I\'m Watching, Too. Good Luck!

Stoebe: Thank You. Next Tom and I Would like to Spend a Little Time
Discussing The Background Behind Lotus Notes and the Upcoming Notes for
Transitioning from Groupwise to Lotus Notes. Probably the Best Place to
Get Started, Tom, Is Back at the Beginning and the Information That I
Have Gotten from Some of The Folks That Have Been Involved in this Take
it All the Way Back to \'96 When We Were Using Groupwise and We Were
Getting Wordperfect Updates. We Had Some Conflicts in Many ‑‑ That Many
of the Viewers Will Remember Where Printing or Viewing Wordperfect
Through Groupwise Wasn\'t Working Quite Right. We Got a New Version.
Csc, Novell and Groupwise, Corel, Were All Working on this To Resolve
Some of the Problems For Us, and That Was the Time, In \'96, Is When
Novell Came Back To BLM\'s IRM Management with the Information That
Their Plans, Long‑term Plans, Were Not to Support Groupwise on a Unix ‑‑
Or an Aix Environment. So That Started the Ball Rolling To Look at Other
Alternatives, What Else Is out There, What Are Our Long‑term Plans. So
the next Step, Then, Was a Study Effort and a Market Survey And There
Were Three E‑mail Packages Found, Groupwise Was One, Lotus Notes Was the
Other, And ‑‑

Newell: Hp Open Mail Was the Third.

Stoebe: Those Were the Three Would That Run on the Nt and Aix Platform
and So Those Are the Ones They Focused in On. Through Evaluating Those
Packages and Looking at Those Packages, They Focused in on Lotus Notes
and Started to Do Some Testing Both Within the BLM Environment and Also
Importantly In Conjunction with the Department Through an Organization
Called Lan. Other Agencies like the Fish and Wildlife, Usgs and They
Were Moving the Same Direction. So We Were Sharing a Lot of Information
Back and Forth. There Were Some Issues Identified at That Time and We
Started Working with Ibm and Lotus Notes to Start Resolving Those
Things. There\'s Also a Cost Analysis That Was Done, and What I Show
Here Was That They Projected \$800,000 Savings over the next Five Years
If We Move to Lotus Notes. About the End of the Testing Phase, Tom, Is
When You Got Involved in the Project, Right?

Newell: That\'s Correct. I Started with Notes at the Time It Was
Purchased, Which Was, I Believe, December 17th of \'97, And We Were
Doing Some Testing. We Did Identify Some Issues with The Code That We
Had Received From Lotus, Which Was the 4.5 Code and That Product Line,
and They Assured Us That All of Those Problems Would Be Fixed in The 4.6
Product Line. When We Actually Bought It, We Did Receive the 4.6 Code,
And, in Fact, All of the Things That We Had Identified as Issues with
The 4.5 Product Line Were Fixed In 4.6. After We Started Evaluating 4.6
As a Potential Deployment Package, We Found Some Other Issues That ‑‑
Mainly That It\'s Too Graphic Intensive and it Doesn\'t Run Well with
Our Older Ibm Model 250/140 Triad Combination. It Uses Too Much Memory
and the Processors Are a Little Bit Too Slow to Make it an Effective
Product. So We Backed up and Started Testing Newer Releases of the 4.5
Product Code for the Aix Systems and We Found That That Code Is Actually
a Deployable Product and Will Work on Our Triads and We Intend to Deploy
That for Our Aix Users as a Client and for the Nt Side of The House, or
the Windows Side Of the House, We Will Be Using The Current Version,
Which Is The 4.6 Product Line, and We Also Have the Browser Capability
With the 4.6 Product Line, Which Can Be Deployed for Any Other Operating
Systems That We Want To Use it on Because it Works With Netscape or
Internet Explorer, Whatever Browser That You Choose to Use. So That\'s
an Option for Us.

Stoebe: You Might Want to Clarify the Difference Between The Client Side
and the Server Side of the Software.

Newell: Correct. We Actually Have Had Very Good Success with the Server
Code on All the Releases That We\'ve Had, The 4.5 and the 4 Isn\'t 6
Runs Well. We Will Deploy the 4.6 Server Code on Our Systems and it Runs
On the Nt and the Aix Platforms And it Works Very Well. It\'s a Very
Good and Very Stable Product. We\'ve Had Experienced No Problems with
the Server Code.

Stoebe: and the Client Side Is Actually What the Person Sees On Their
Workstation or Their Pc?

Newell: That Is Correct. That Is What Loaded on the Individual\'s
Workstation or Desk Stop.

Stoebe: That\'s Kind of Where We\'re at Now and in the next Few Months
We\'re Looking at Another Release Coming out?

Newell: That\'s Correct. Version 5 Is Due out Approximately January Time
Frame, and That Will Be a More Robust Browser Capability, And, In Fact,
the Industry Is Tending To Go Towards Browser Applications for Many
Things, Not Only E‑mail, but Other Applications as Well, and Lotus\'
Intention Is to Make the Client And the Browser Look Exactly Alike at
That Point in Time. They Should Be No Difference Between the Two Views
That You See of the Software on Your Screen, Whether You\'re Using the
Browser, Whether You\'re Using a Client. We Can Still Use the Browser
for Portable Systems, for People That Want to Dial in or They\'re On the
Road Traveling. We Can Use That. And We Also Can Use the Process Of
Replication. We Can Load the Client on the Portable and Then at That
Point They Can Dial in and Replicate The E‑mail and Work Offline. With
the Browser, You Would Have To Be Online to Be Working in Your E‑mail
System.

Stoebe: I Can Hear People Throughout Saying Now, Well, What Does this
Mean? What Time Are We Going to Deploy? I Think That\'s One of the
Issues That Are Going to Be Upper Most In the Meeting That\'s Coming up
That Gayle Had Allude to Do and I Think You Have More Information in Who
Is Going to Be Involved in That.

We Do Have the Meeting Starting after the IRM Conference in Denver. That
Meeting Is ‑‑ as Gayle Stated, Is a Subgroup of the IRM/ac, and There
Will Be Representatives from Alaska and Colorado, Nifz and I Believe
Also Wayne Elvin Will Be Coming Out of Oregon. He Is the IRMac Chair. I
Believe He Will Be Involved. And We Have Several People from Lotus
Coming. We Will Have Debbie at That Conference. We Will Have Sharon
Urrutia. She Is Our Account Manager for Lotus. She Will Be Involved. We
Will Have Kelly Foreman from Ibm. He Is Our Account Manager with Ibm,
and He Will Most Likely Be There. We Also Have a Lady That Is an Expert
in Mail Migration and She Will Be There to Demonstrate Some of the Tools
to My Great From Groupwise to Lotus, and Her Name Is Terry Pratt and She
Will Be Coming out of the Dallas Ft. Worth Area. So We Have a Lot of
People That Are Going to Be Helping Us with This Move from Groupwise to
Lotus, Including the Doi Electronic Mail Manager, Mar Kin Quinlan. He
Will Be Involved. He Will Be Helping Us Design Our Overall Structure and
Ensure it Is Compatible with Where the Department Wants to Go with the
Messaging System.

Stoebe: Now, There Are Some People in BLM Using Lotus Notes Right Now?

Newell: That\'s Correct. We Have Numerous People in the National
Information Resource Management Center That Only Use Notes Now. We Have
the Operations Division Chief, Dave Pearson. That\'s the Only Mail
System He Uses. He Uses it on an Aix Box. He Is Using the 4.5 Code
Product Line to Access His E‑mail. And We Also Have Laura Nelson, Our
Bureau E‑mail Administrator. She Only Uses Lotus Notes. We Also Have Our
Telecomgroup Upstairs in Policy and ‑‑ That Only Uses the Lotus Notes.
That\'s Ron Strong and His Crew Only Use Lotus Notes Now. So We Do Have
Quite a Few People Installed and They Are Using It, And If You Get
E‑mail from These People, I\'m Sure That You\'ve ‑‑ You Will See the
Ability to Cross Communicate Between Our Current E‑mail System and
Lotus.

Stoebe: and It\'s Rather Seamless. I Noticed That Myself. Can You Tell
by the E‑mail Address It\'s Coming from Someplace Unusual, and It\'s
Actually out of the Test Lotus Notes Domain, but it Is Very Transparent.
It\'s Not Obvious the Message Is Coming from Outside of Groupwise.

Newell: There Have Been Some Issues with the Transfer Between The Two
E‑mail Systems Which We Continue to Work on and Resolve. One of Those Is
If Sometimes We Get Garbage You a Attachments in The Lotus Side, It\'s
Because of Our Gateway Between Groupwise And Lotus. It\'s Not a Lotus
Problem. It Is a Groupwise Problem. What We Are Doing with That Is We
Are Going to Try to Read Our Mail Through a Department Cc:mail Gateway
and We Started Testing That Yesterday and it Appears to Be Working Well.

Stoebe: You Mentioned Earlier When We Were Talking That this Is Going to
Solve Some of the Problems We Have Been Having With Forest Service Back
and Forth.

Newell: That\'s Correct. When We Come on Line with Lotus Notes,
Everybody Comes Online With Lotus Notes, What You Will Have Is a
Department of Interior Address Book, Which Is a Point And Click for
Addressing Within The Department, and We Also Currently Have a Forest
Service Name and Address Book Online, And So it Will Be Very Seamless To
Talk to Our Business Partner In the Forest Service and Communicate with
Those Individuals. We Also ‑‑ You Can Also Create Your Own Personal
Address Books, Which Debbie Will Demonstrate For Us, and You Can
Communicate With All Different People on the Internet and It\'s Quite
Easy. It\'s a Very User‑friendly Package in Addressing.

Stoebe: and Some Folks There At the Service Center Have Been Working on
a User Guide for This, Too, Right?

Newell: That\'s Correct. Our E‑mail Administrator, Laura Nelson, Has
Developed a User Guide for the Lotus Notes and it Will Be Posted on Our
BLM Web Page. You Will Also ‑‑ it Will Also Be Available at an Ftp Site
Co‑it Can Be Downloaded and Used Locally and Reproduced. Do You Need a
Color Printer to Print it Because Most of the Dialogue Refers to the
Colors on The Screen and If You Use Black And White, it Doesn\'t Come
out Well. So You Will Need a Color Printer For this.

Stoebe: You Mentioned the Department Several Times, and Martin Quinlan
in Particular and He Is on the Phone Now. So We Can Bring Him in and
Pick His Brain a Little Bit and Let Him Share with His Perspective
What\'s Going On. Martin, Are You There?

Quinlan: Yes.

Stoebe: Good to Have You on Board.

Quinlan: Nice to Be Here.

Stoebe: All Right. You Have Something to Share with Us from Your
Perspective at the Department Level?

Quinlan: Yes, I Have a Couple Comments I Will Throw In. I Really Would
like to Mention Five Different Things Today ‑‑ The Doi Status, Why
We\'re Talking about Notes in the First Place, Planning for BLM, That I
Will Be at the IRM Conference And Then as Gayle Mentioned, Notes Is More
than Just Messaging. It\'s Also an Application Platform. So Let Me Go
Ahead and Tell You What\'s Going on with Doi. We Do Have a Single Design
for All of Doi. This Design Is Being Developed By the Participating
Bureaus, Which Includes Fish and Wildlife Service, Office of Secretary,
National Park Service, Usgs and Parts of the Bureau of Indian Affairs
along with BLM. The Design Is Meant to Span Not Just Participating
Bureaus in Interior, Which Are Using Notes, But Also to Include in the
Name And Address Books, as Tom Said, The Other Bureaus That Are Using
Other Products and Some of Our Business Partners. The First One We\'re
Working with Is Forest Service. The Thing about this Design Means That
the Capabilities That You\'ll See in the Demo Will Span The
Participating Bureaus. So You Can Do Calendaring and Scheduling with
Other People in Other Agencies, Not Just in BLM, For Instance. Now, We
Have Retained Bureau‑centric Administration. So the People in BLM Will
Administer BLM. Fish and Wildlife Will Administer Fish and Wildlife. We
Do Have a Top‑level Cooperation Between the Bureaus, Though, and this
Group Is Called The Interior Core Admin Group. This Group Meets Every
Wednesday For up to an Hour on the Phone And We Use That Time to Discuss
The Issues That Have Come Up, Along with Planning, Testing And, You
Know, Other Issues like That, Other Items like That. We Also Have a
Discussion Database That We Share. We Post All of Our Information Up
There. We Have Produced Drafts, Standards of Guidelines and Draft
Procedures. These Standards and Guidelines May Be Formalized at the
Department Level. Most of Them, Though, Will Need To Be Formalized at
the Bureau Level, Because That\'s Really Where They Apply. This
Cooperation Has Also Allowed Us to Share a Lotus Support Contract, a
S.a.m., a Support Account Manager. This Is Being Shared by BLM, Fish and
Wildlife, Office of Secretary, National Park Service And the National
Interagency Fire Center Is Cooperating as an Independent Agency in this
Case. Now, Just to Let You Know Some Of the Other Agencies That Use It
and That We\'re Hoping to Be Able to Work with in the Future Include
Epa, Gsa, Cia and the Us Information Agency and Then Private Industry,
Examples Are Uswest and Chrysler. Now, Why Are We Talking about Domino?
Nice Thing Bit Is It\'s Compatible with Our Overall Itr Architecture. It
Supports Multiple Clients, The Web Client like Tom Said, And That\'s
Really the Future for Any Messaging System. It Also Supports a Really
Nice Windows Client and a Mac Client In Release 4.5. Unix Clients Tom
Already Mentioned. It Also Supports Multiple Servers, Windows Nt, Unix,
Netware and Release 4.6, and While It\'s Not a Standards‑based Product,
it Does Support All of The Important Messaging Standards. We Can Talk
about Those in Detail If You like at Another Time. It Is the Leader in
the Marketplace. It\'s Very Nice That There Are So Many Other People
Using it Because We End One a Lot of Third‑party Products We Can Use And
Plug into Our System. Now, How I\'ll Be Participating In the BLM
Planning Is That Everything That We\'re Learning In the Incor Group Is
Shared With All Bureaus. So All of That Information Is With BLM Now. I
Will Be Participating in the BLM Design as Tom Said. I Will Be at the
September 21st Meeting and I\'ll Be Happy to Work as Long as I Can with
BLM. One of the Things That I Can Bring Is the Project Templates As
Referenced That Are Being Used Presently in the Office of Secretary and
Fish and Wildlife. I Did Mention That I\'ll Be at The IRM Conference. My
Session Is from 2:45 to 3:30 On Thursday. And If We ‑‑ If You Would like
To Set up Another Conference Like That Evening, We Can Do That. That
Wouldn\'t Be Any Problem at All. If There\'s Enough Interest. Just One
More Thing and Then I\'ll Let it ‑‑ Turn it Back over To Robin.
Applications ‑‑ the Nice Thing, Like I Said, about Notes Is an ‑‑ it Is
an Application Environment. Domino Is a Web Server Itself. There\'s
Applications That Are Currently Being Used in Epa, National Park
Service, Fish and Wildlife and Now We\'re Trying to ‑‑ like Gsa Has
Some. We\'re Seeing If There\'s a Way That We Could Get Maybe an
Informal Process Where These Can Be Shared Between the Agencies. This Is
an Example. Epa Uses it for Their Foia. National Park Service Is Using
It for ‑‑ as a Case Incident Reporting System. I Have to Admit That I\'m
Not Particularly ‑‑ I Don\'t Know About That Particular Product. And
There Are a Number of Third‑party Products That We Can Just Buy,
Including One Called Easy Merchant for Electronic Commerce. I Don\'t
Know If ‑‑ How Much Stuff BLM Sells or Provides to The Public, but That
Is a Definite Way That We Can Use This System. Robin, That Just about
Wraps up My Comments.

Stoebe: Ok. Thanks, Martin. I Appreciate All That Insight And
Information. Before We Go Further, I Think It\'s Time to Take a Look at
Debbie\'s Demonstration of How to Perform Basic Features Using Lotus
Notes. But First I Would like to Mention to the Viewers Throughout this
Program We Want To Hear from You. So Send in Your Fax. If You Have a
Question or a Comment for Our Panel. Or Give Us a Call Using the Number
Provided to Your Offices. We\'ll Start Taking Your Questions Right after
Debbie\'s Demonstration. So, Debbie, Let\'s Give it a Shot.

Deaton: Great. Thanks, Robin. First I Want to Explain What I Am Running
on this Laptop and You Folks Probably Never Do This. I Am Running a
Notes Server, a Notes Client and I Have My Browser Loaded, Too. So You
Will See a Little Degradation, a Little Slower Than Normal at Your
Office. Secondly for this Broadcast I Had to Change My Resolution So
That You Folks Could See What I\'m Actually Doing and Typing. I\'m Going
to Do a Little More Scrolling than What You Would Do Also. Let\'s Get
Started. The First Thing I Wanted to Show You Is Your Work Space. Offer
to Your Left‑hand Side, You Will See the Navigator Pane. This Basically
Is All of Your Folders. So I Have Moo Inbox. I Have Drafts. Drafts Is
Basically ‑‑ Say I Create an E‑mail Message and Don\'t Have Time to
Complete It, Then I Can Just Save it out as a Draft and Then I Can Go
Back and Send it Later. I Have My Sent Folder, Which Basically Has All
of the E‑mail Messages I Have Sent, If I Have Chosen to Save Those. Then
I Can Send and it Then I Can Go Back and Resend If I Want To. All
Documents Take All the Documents You Have Placed in Your Personal
Folders, plus Your Inbox and Gives You One Solid View of That. I Have
Got My Meetings, My Trash And Then I Have My Personal Folders. What\'s
Nice with this Is That You Can Have Nested Folders. So, for Example I
Have Customers And Underneath That I Can Have BLM, Underneath I Can Even
Categorize a Little Bit Further And Maybe I Might Want to Have Like
Leters and Memos or Proposals or Whatever. If I Continued to Scroll
Down, Would You See Other Folders. On the Right‑hand Side Are All My
Incoming Messages. So Anything That You See in Black I Have Read.
Anything in Red, I Have Not Read And Opened Yet. Then Our Third Pane, If
I Click Up Here, by the Way, You See All These Icons. As I Scroll
Through, We Have What We Call Bubble Help. Quickly You Will Know What
Each Of the Icons Do. So If I Click on this One, it Says Show and Hide
the Preview Pane. What this Does Is it Allows Me To See the E‑mail
Message Without Having to Hope and Close The E‑mail. This Is Very Nice
and it Saves a Lot of Time. If You Don\'t like Size, Can I Always Shrink
or Increase or Get Rid of it All Together If I Wish. What I Want to Do
Now Is Create A New Memo. The First Thing You See up Shear Your
Personalized Letterhead. This Is Nice. Now Can You Make Yourself Very
Individual. Let Me Show You How Can You Change That. I Can Go over to My
Mail Tools And Choose My Letterhead. Maybe I Don\'t like this Wild
Confetti. So I Change this Torn to Paper. Maybe We Do Triangles with
Dots. Can You Pick Whatever You Want. Let\'s Do Squiggley Lines with The
Globe or the Backdrop. I like That One. We Will Say Done. I Will Get out
of this E‑mail Message and Come Back in and You See My New Letterhead
Has Taken Effect. There Is Very Nice. I Believe BLM Will Have a
Personalized Letterhead You Folks Can Choose from. We Also Have What We
Call Type‑ahead Addressing. As I Begin to Type the Individual\'s Name,
it Will Automatically Pull up the Rest Of That Individual. I Request
Type in Another Name. If I Don\'t Know What That Person\'s Name Is, I
Click on the Address Button. It Will Pull up Your Address Book, Your
Personal One and Your Public One, and Will Do a Search. You Can Pick and
Choose the Folks You Want to Send To. You Notice I Have My Cc. I Am
Going to Say I Am Going to Send a Carbon Copy to Debbie and Maybe Joe
Web I Will Blind Carbon Copy. And it Will Return the Results. Then I Can
Put in My Subject. We\'ll Just Put in \"Cool Demo.\" Then Can I Put in a
Bunch of Text. We Have Full Spell Checking. We Can Do That. We Also Have
Delivery Options. On the Delivery Options We Have Several Things. The
First One Is Importance This. Basically Says How Important Is It You,
the Sender, That You Want the Recipient to Know About? So I\'ve Got
Normal, High and Low. If I Were to Click on High, it Actually Puts a Red
Exclaw Make Mark next to the E‑mail Message So the Recipient Knows this
Is a Very Important Message. We Have a Mood Stamp. Lots of Different
Mood Stamps. Basically Saying on this One, This Person Did a Great Job
and I Want to Thank Them. I Can Also Sign My E‑mail. Can I Encrypt It.
Delivery Port, I Don\'t Know About You, but How Many Times Have You
Gotten an E‑mail Message it Goes off into Bit Heaven, You Don\'t Where
it Went To or Don\'t Know Whether it Made It? Now I Can ConfIRM
Delivery. It Basically Says it Made it to The Destination. The Person
Hasn\'t Opened it Yet But at Least it Made it There. You Have a Report
That Says So. My Priority Says I Want That Server to Send it Offer
Immediately to That Recipient. Return Receipt Is Great. That Says When
That Person Has Opened up Your E‑mail Message, You Know about it and You
Get a Receipt Back and I Will Show What You That Receipt Looks Like. I
Think One of the Neatest Features Is Prevent Copying. I Call That \"For
Your Eyes Only.\" If I Do a Prevent Copy, You Can\'t Copy It, You Can\'t
Forward It, You Can\'t Print It, You Can\'t Do Anything with It. I Will
Show You That. So Here Is My E‑mail Message F I Wanted to Do an
Attachment, I Could Click on the Paper Clip, Go out and Pick an
Attachment I Want and it Would Be in My E‑mail. Now, to Send and File, I
Have Two Different Options. What\'s Nice with this Is It\'s a One‑step
Process. I Don\'t Have to Send and it Then Go Back to My Inbox or Sent
Box And Now I Want to File it Away Into a Folder. I Can Pick the Folder
I Want it To Go off to Immediately. Say I Want to Move That to the BLM
Folder. It Sends It, Took it off and off It Went. I Am Going to Show You
Another E‑mail Here of How We Would Actually Forward an E‑mail Message.
We Have Our Forward, Reply or Reply with History. The Differences Are ‑‑
I Think You Have That in Groupwise, Today, Don\'t You, with the Reply
With History?

Newell: That\'s Correct, We Do.

Deaton: it Works the Same Way. You Can Also Forward this E‑mail, Too. If
I Say Reply with History, it Does the Same Thing and it Just Dumps the
Original Message down At the Bottom. Let Me Get out of this One. I\'m
Going to Show You One That Has a Lot of the Really Cool Features Here.
One Is the ‑‑ What We Talked About, the Confidential or the Prevent
Copy. First We Put a Mood Stamp Here That Sharon Sent Me That Said This
Is Going to Be Confidential. Guess What ‑‑ If I Click on the Forward
Button, it Won\'t Do Anything F I Say I\'ll Get Around This and Print
It, Guess What? The Print Butt Sun Grayed out. I Can\'t Do That. Now I
Will Just Try to Copy It. Can\'t Do That Either. This this Shows You If
You Have Confidential Information, Send It with Prevent Copy. That Way
Nobody Can Do Anything But Just View It. The Only Way Someone Else Can
See it Is If They Are Looking Over Your Shoulder. I Want to Show You
Some of the Nice Features in Just the Notes Mail Piece of it and
Remember This Isn\'t a Word Processor, but We Have So Many of the
Capabilities from a Word Processor That You ‑‑ You Can Use this and We
Have What We Call Rich Tex. Rich Tex Is Basically Your Underlining,
Bolding, Coloring, All Your Font Changes. You Will Notice in this E‑mail
I Have this Tex Centered. If I Click up Here on Any of This Alignment
Buttons, Can You Say, Ok, I Want to Center This, I Want to Left Justify
or I Want To Right Justify. Now You Will Notice Here and I Hope Can You
See All this on Your Monitors, We Have Little Triangles Here. Believe it
or Not, the Technical Term for this Is a Twisty. All this Is Is a
Collapseable And Expandable Section. As I Click on It, it Will Expand
And Collapse the Section. How Many Have You Gotten E‑mails And Somebody
Is Long‑winded, They Have Written a Book, \"Gone To the Wind,\" but You
Want to Scroll Through All the Chapters To Find Information. What\'s
Nice with the Sections, You Divide Your E‑mail up into Sections So That
the End User That Gets this E‑mail Doesn\'t Have to Scroll Through
Everything. So Now I Just Want to Look at The Section Called Rich Text.
So If I Just Open up this Section, You\'ll Notice Now I Have All My Rich
Text. So Here Is an Example of the Bolding with a Bunch of Different
Colors Can You Do. Again, this Is from Your E‑mail This. One Shows You
All the Different Styles Such as Underlining, Strikethroughs, Italicize.
This Last One Shows You Basically We Have Added Font Changes and Sizes
And, Oh, Yes, I\'m Always out of Control. Now, Let\'s Show You How We Do
Bullets. Again I Am Not Having to Go out Into Any Word Processor. All I
Have to Do Is High Lie My Next. Let\'s Try this One More Time. Up Here
We Have Our Bullet Button. Click on That and I Now Have Bullets. If I Go
down Here to the next Section, Let\'s Try this Again, On Numbers, Same
Thing, I Just Highlight this Text, Click on The Numbers and Now I Have
Numbers. I Can Always Get Rid of That Section If I Want. The Last
Section I Wanted to Show You Very Quickly Is Tables. Here I Have Got
Tables. I Was Able to Change the Colors, The Size, Everything Within My
Table. Again, I\'m Not in a Word Processor. I Am Sitting Here Right in
Notes. I Am Going to Go Ahead and Get Out of this One. I Want to Show
You What the Return Receipt Was. Remember When I Said, Where Did That
E‑mail Go? Did it Make It? I Can Show You Here That the Mail Router Is
Going to Come Back and Say, Guess What, it Made It. I Got My Report. If
it Was an Error, it Would Have Come Back and Given Me the Error, Too.
Here Is the Return Receipt. Basically it Says Here\'s ‑‑ Here Was What
the Subject Line Was, It Went to Share Un and it Was Received by Sharon
at 2:30 Yesterday. So it Gives You a Pretty Good Description of When
They Actually Opened up Your E‑mail, Which Is Pretty Important. Let\'s
Do a Search. Got a Pretty Powerful Search Engine Built Within Lotus
Notes. It Will Actually Go out and Search Your E‑mail and Any Attachment
That Happens to Be With That. So I Am Going to Click on Search For BLM
and it Found this Document. Open it up and it Happens to Be An
Attachment. It Found it in the Subject Line. Now This, Attachment
Happens to Be a Wordperfect Attachment. If I Open this Up, I Want to
Show You the Options We Have With Attachments. The First One Is a View.
The View Means I Probably Don\'t Have the Application on My Desktop but
I Want to Be Able to View this Document. No Problem. All I Would Have to
Do Is Click On View and Do That. I Don\'t Have Wordperfect on this
System, So I Am Going to Do View. I Am Going to Get Rid of this Box So
Can You See the Document As it Comes Up. I Am Going to Change the Size
So That You Can See the Whole Document. And this Happens to Be the BLM
Document, and Look How Nice this Came In. Again, this Was Done in
Wordperfect. I Am Having to Scroll a Lot. But I Want You to Be Able to
See All of this. It Has Some Graphics in Here, Too. Let Me Keep on
Scrolling down. You Will See Some of the Graphics. We\'ve Got ‑‑ We\'ve
Got a Diagram Here Showing All Different E‑mails and the Phone Numbers
And ‑‑ Oh, We Have a Table over Here, Too. So You Can See I Did Not Have
This Application. But I Was Able to Still Pull it Up Without a Problem,
and I Could Print It. So I Think That\'s Pretty Powerful. Of Course, If
I Did Have the Application, I Could Choose Launch, and it Would Launch
the Application and Detach Says Bring to it My Hard Drive and Save it
Where I\'m Asking You To. So I Think That\'s Great! We\'re Going to Go
Back and into Our E‑mail. The next One I Want to Show You Is a Task. If
I Wanted to Create a Task out Of this E‑mail, Not a Problem. All I Have
to Do Is Go in and Say, Copy this into a New Task. Now it Pulls up My
To‑do Folder. The First Thing it Does Is it Takes the Subject Line of My
E‑mail Message and Pulls it into The Subject of My Task. Now, What I
Could Do Is Assign This to Other People. Maybe I Don\'t Want to Do this
Task. I Am Going to Assign to it Sharon or Tom or Robin. I Could Do
That. But I Am Going to Go Ahead and Take It. I Am Say the Due Date Is,
I Have To Do this by Tomorrow and I Am Going to Start this Today and I
Am Going to Give it a High Priority and I Am Going to Say Close. Now
It\'s Going to Say, Do You Want to Save Your Changes? Yep, I Sure Do.
Now, If I Go over into My Tasks Folder, I\'m Going to See That To‑do and
Here it Is. Look at All the Cool Features. Can I Mark this Completed. I
Finished It. Now it Pushes it down to My Completed Folder for Me F I
Scroll up and Down, You Will Be Able to See All the Different Folders
That Are Generated Automatically. My First Is My Overdue. We Don\'t Want
to Look at That One. We All Have Those, Don\'t We? Instead, We Want to
Look at the Current Ones and Completed One. Of Course, Wouldn\'t it Be
Great To Pipe the Completed Ones to Your Boss? Now Let\'s Pop over to
Our Calendar. This Is the View of the Calendar And I Think It\'s a
Little Distorted Because of the Resolution. But I\'ve Got the Ability to
Go To Today, Two Days, One‑week View, Two‑week View or Even a Month
View. Let\'s Look at That Month Real Quick. It Does Pull Saturdays and
Sundays, Because None of Us Ever Work Saturdays and Sundays, Right? We
Don\'t Work That. I Wish. If I Wanted to See What That Meet Something
About, I Can Hovero and it Pull it You Up. Say this Was a Meeting I
Created And I Invited Folks and I Wanted To See What My Invitees Have
Done. Will He I Can Say, Let Me See What the Invitee Responses Are. I
Can See Who Has Accepted, Who Has Delegated this Meeting to Somebody
Else or Who Has Declined. I Know Sharon Accepted. Mike Says, I Am Not
Going to Make It, I Will Send Joe Web in My Place. That\'s All Right. I
Can Accept That. That Gives You a Little Information about That
Particular Entry. If I Wanted to Create a New Entry, I Just Create an
Appointment, an Invitation, Event, Reminder Or.

Knox: Verse Re. Well, I Want to Create an Invitation. I Am Going to Put
in Here Need Help on BLM Project. If I Click on the Calendar, I Can Pick
a Day. We\'re Going to Start this Maybe On the 7th. And on My Time, I\'m
Going to Push this down and I Hope You Guys Can See this out There, to
‑‑ I Am Going to Say We Will Start at 11:45. We Will Do it until 4:30.
It\'s Going to Be a Long Project. What\'s Really Nice with My Calendar
Is I Can Not Only Type In Subject Information, But, Guess What, I Can
Add an Attachment, Too. And Say, You Know, I Want You to Look at What
the Agenda, Is I Need to You Look at this Project,just to Make Sure You
Have Everything in Place Before You Come to the Meeting. So If You Have
Any Questions at All, Call Me Before You Come. So I Have That Option,
Which Is Nice. Now I Need to Go down Here, Though. Who Am I Going to
Invite to This? Well, I Want to Invite Sharon And Say We\'re Going to
Invite Mike Also. But I Don\'t Know If They\'re Going to Be Available or
Not. So I Need to Find Their Free Time. What this Screen Actually Does
Is it Goes out and Says, Who Is Available? Everything Is in Green Here.
So That Means Not a Problem. Everybody Is Available, If They Weren\'t,
it Does Give Me Some Recommended Meeting Times. If You Notice down Here
on the Bottom, If It\'s White, it Says There\'s Free Time. Green Says
It\'s Ok. Red Is a Conflict. I Can Actually Grab My Time and Move it
Around and Pick Some Times and Places and Days. So I\'m Going to Say,
this Is Ok, We\'re Just Going to Go for That. So Now Let\'s Look at
Reservations. Reservations Says, I Need to Reserve a Specific Room or a
Resource. I Am Going to Pick a Room. Let\'s Pick the Breckenridge Room.
And Guess What? I Also Need an Overhead and I Need ‑‑ Let\'s See.
Overhead and a Laptop. So Now it Says, I Now Have a Laptop Reserved, I
Have an Overhead Reserved and I Also Need That Conference Room, Too.
That\'s Great. Now I Could Say, You Know What? We\'re Going to Meet
Every Monday. I Can Make this a Repeating Appointment. Or I Can Send an
Alarm That Says 15 Minutes, 30 Minutes Before My Meeting I Want to You
Send Me an Alarm Back So I\'m Aware of It. We\'re Just Going to Save and
Close. Notes Will Go out and Send an E‑mail Message to All the Folks I
Have Invited and Says, You\'re Invited to this Meeting. Please Respond.
So If I Go to My Calendar on the 7th, Here\'s That Meeting F I Open it
Up, I Can See Exactly What I Have Done, I Can Display The Invitees\'
Responses And, of Course, Nobody Has Responded Yet. They Haven\'t
Probably Gotten the E‑mail Yet. That\'s Very, Very Easy to Do. And Very
Simple. Let Me Show You Just the Difference. If You Clicked on an
Appointment, Can You Just Put in A Brief Description. If You Notice at
the Bottom, You Don\'t Get Any of That Other Information about Inviting
Folks F I Did an Event, We Would Change it to the Duration Days. So for
the Satellite Today, I Could Have Said, We\'re Going to Start Yesterday
for Rehearsal And it Will Go Through Today and Make it Two Days. I Could
Have Done a Reminder or Anniversary. We Also Have Pencil In, Meaning I
Am Not Sure I Am Going to Have This Appointment. I Want to Pencil this.
Also Lotus Notes Allows for Conflicts. I Can Have Two Appointments at
The Same Time. None of Us Are That Busy, of Course Not. But Some of Us
Might Have That Conflict. I Am Going to Cancel out of and That Say, No,
We Don\'t Want to Save That One. Let\'s Go Back over into Our Inbox. I
Want to Show What You it Looks Like When You Are Invited to a Meeting
and What Happens. I Have Got a Come Choices Here. I Can Accept That
Appointment. I Can Decline It. Or I Can Do Other, Meaning I Can Delegate
It. Before I Accept It, I Better See Who Is Going to Be There. If Mike
Is There, I My Not Want To Go. So I Am Just Going to Delegate To That
Somebody Else. So I Could Do That If I Wish. We Are Going to Go Ahead
and Say Accept. And this Was on the 4th at 9:00. As Soon as I Did That,
a Notice Went Back to Sharon, Because She\'s the One Who Invited Me. If
I Pop over into My Calendar Real Quick, You\'ll Notice That On the 4th
There it Is. Automatically One Step Pops it Over into My Calendar, Takes
it Out of My in Box and There You Have It. Very, Very Nice. Let\'s Look
at Our Addresses. I Know a Big Concern Here with BLM Is, Well, How Do I
Work with Groups? How Do I Work with My Business Cards? Well, to Add a
Group, I Just Go Into My Personal Name and Address Book, Click on Groups
And Say I Want to Add a Group. Well, We Can Say, this Is Going To Be
Tom\'s Group. And Now It\'s Going to Say, What Do You Want to Do with
this Group? It\'s a Multi‑purpose Group, It\'s For E‑mail and
Everything. Well, Who Are the Members? I Can Click on the down Arrow And
Say Deb Is Going to Be a Member and So Is Mike, and That\'s Good Enough.
You Will Notice That Even If ‑‑ Even If They\'re Not a Part of BLM, They
Can Still Be a Member Of this Group. Even If It\'s an Internet Address,
Which Is Great. So I Am Going to Save and Close. Now Every Time I Send
an E‑mail, I Can Send an E‑mail off to the Group Called Tom\'s Group. It
Will Address to it All Those Folks. Let\'s Get out of the ‑‑ out of This
One. I Wanted to Show You a Couple Other Databases That We Have, Too.
One Is Our ‑‑ this Is a Data Bass That We Use at Lotus and It\'s Just ‑‑
It\'s Pretty Generic, but It\'s Great to Show Like All of Your Internal
Policies at BLM and It\'s Just ‑‑ It Shows You Some of the Powers Of
Lotus Notes and What We Can Do with It. If We Look at Our Benefits Here,
We Have One Option Here Called Healthy Together. We All Want to Be
Healthy. We All Want to Have Fun. We All Want to Feel Good, Right? Why
Do We Need to Stretch? Because Sometimes When We Sit a Long Time, We
Really Get Grumpy, And We Need to Stretch and Do Things. We Better Not
Right Now, Right? So ‑‑ it Shows You How You Can Put All of Your
Policies, and If ‑‑ Let Me Move this over a Little Bit So You Can See
this. Oops, Maybe It\'s Not Going to Let Me Because of My Resolution.
But Can You Have like All the Different Policies. You May Have like Your
Leave and Your Vacation and Work Hours, Dress Code, Whatever it Might
Be, but Can You Have a Database Would That List All Those Things.
Another One That We Use, That I Use Quite a Bit, Especially for BLM, a
Lot of Times They Will Say I Need Some Product, Deb, Can You Order
Something for Me? No Sweat, I Can Do That. We Have Our Internal Orders
Database. Let Me Open up One of the Screens Here for You. This Is Just a
Subset of It. What I First Want to Do Is Is Say, You Know, Tom Asked Me,
Can You Send Me a Video on Photos 4? Sure, I Can Do That. First I Will
Say, What Is the Part Number? I Found the Part Number. Great. What I
Want to Do Now Is an Order Form. So First Thing It\'s Going to Do Is
Pulls up Information about Me. I Can Retrieve All My Data. So There\'s
My Phone Number, There\'s My Cost Center it Will Get Billed off to and I
Am Going To Say, Well, Who Do I Want to Send to It? Guess What? You
Know, I\'m Always Sending Stuff off to Laura in Denver. So There it Is.
If I Just Say Retrieve That Person\'s ‑‑ the External Shipment Address,
There\'s Laura, There\'s Her Address. I Never Had to Do Anything. It\'s
Right There. Then I Can Show ‑‑ Then I Can Order the Item. Just a Point
and Click. I Am Going to Go Ahead and Discard Those Changes. That Shows
You a Little Bit More Power Behind Lotus Notes and It\'s Not Just an
E‑mail. Now Let\'s Pop over to the Web Side, Because Now You\'re Saying,
This Is Great, but You Know What, I\'m Not Going to Be in the Office. I
Need to See What My E‑mail Will Be like on the Web. I Have Netscape
Navigator Running and You Will See Here Are My Invitations and If I
Refresh the Screen, Because I Have Done an Awful Lot, I Wouldn\'t See
this Invitation Probably, but There Is My Wordperfect Attachment. If I
Open That Message Up, There\'s the Attachment. I Could Click on That.
And the Same Thing, Pick an Application to Run from. Save the File. Not
a Problem. Let Me Go Back One. We\'re Going to Create a New Memo So You
Can See What That Is Like. If I Clicked on the Address Button, it Would
Pull up My Address Book Just like it Did in Lotus Notes, but I Will Just
Type in Sharon\'s Name, If I Spelled it Right, and Then It\'s Going to
Ask Me the Same Thing, Do I Want to Send Only, Send and Save or Just
Save as a Draft. I Am Just Going to Send and Save. I Can Type in What My
Subject Is. And I Can Type in Whatever Text I Want to Type in Here. And
I\'ve Also Got the Ability to Do Attachments. So I Can Browse out to My
Hard Drive and Pick the Attachment. And I Have Some of the Mail Options
Available to Me from Notes, Too. I Can Say, Well, How Important Is this
to Me? It\'s Very Important. Give Me a Confirmation That it Made. Give
Me a High Priority. And Then I Can Submit this and Now Lotus Notes in
the Background, Domino Takes That Information, Goes out ‑‑ It\'s Reading
My Database, My Mail File out in Notes, and it Sends It out for Me.
Again, this Is Going to Be a Little Bit Slower Because I Am Running
Everything on Here. I Want to Create a Meeting. You Click on Your
Meeting Button And, Again, I Can Create an Appointment, an Invitation,
Event, Remind or Anniversary. Same Thing as Lotus Notes. My Description
Can Be ‑‑ We\'ll Say New Appointment. What\'s My Meeting Location?
What\'s the Description? And Then, Again, I Can Go down Here and I Can
Invite People, I Can Address, Who Do I Want this Invitation to Go off
To, Again We\'ll Pick on Sharon, I Can Go Out and Do Her Free‑time
Search. See, Well, Is She Available or Not? Find the Free Time If I\'d
like. Then When I\'m All Done, I Can Go Back into My Inbox. Can You See
You Have a Lot of The Capabilities That You Have In Lotus Notes, and You
Have it On the Web Side, Too. And It\'s Going to Get Better as R5 Comes
out. You See Here You Have Your Inbox, Your Drafts, Your Sent, All Your
Documents. Can You Move Information to a Folder No Problem at All. Well,
I Think That\'s about it on The Demonstration.

Stoebe: Good. Thanks. It Was Informative. We\'ve Been ‑‑ While We Have
Been Watching You, a Loft Faxes Have Been Coming In, and I Will Be
Optimistic and Say We Can Get Through Most of Them Now. I Am Ask You
Guys on the Answers We Will Try to Keep Them Short And Move Through
Them. If We Don\'t Get Through All These, I Apologize to the Audience
Now, but They Promised Me They Will Get the Answers to These or Post
Them on the Web Site. So Let\'s Start Right off with The First Question.
This Is from Susan and I Don\'t Know Where You\'re From, Susan, But
It\'s from Susan. : I Understand Lotus Notes Will Not Allow Us to
Retract Messages S this True?

Deaton: Susan, Yes, You\'re Right. In the Current Release, That Is True.
Now, in Release 5, You Will Be Able to Retract It. One Caveat to That.
If You\'re Working as a Mobile User, Which I Didn\'t Really Talk About,
I Work Very Mobile, My Server Is Atlanta and I\'m in Denver. So What
That Means Is I Have My Mail File on My Laptop at All Times. So If I\'m
Creating My E‑mail Messages and If I Send it Off, It Will Actually Go
into an Outbox Folder F I Go, I Shouldn\'t Have Sent That, I Can Go Back
to the Outbox Folder and Retract and That Delete it So it Never Went
Anywhere. If I Did Send It, However, It\'s Gone. There\'s Nothing I Can
Do to Retract It. Again, Release 5, When That Comes Out, You Will Be
Able to Have That.

Stoebe: Good. Thanks. Next One Is from Larry in Oregon. If I Have Two
Personal Groups That Are Similar Named, Example, Internet Team and
Intranet Team And I Accidently Select the Wrong Group, How Do I Resend
the Message to the Correct Group and Retract the Original? I Think You
Just Addressed the ‑‑ Retract the Original, but What about a Resend.

Deaton: Same Thing. If You Look down on My Screen, You Can Look at the
Sent Box. Remember, If I Saved That E‑mail, I Can Go in and If I Reopen
That E‑mail Message Up, If I Just Double Click on That E‑mail, I Can
Highlight the \"To\" And Switch It. Then I Can Just Go Ahead and Save it
out Again.

Stoebe: Ok. The next One Here Is from Janice In Oregon. Currently a Lot
of People in Oregon Are Watching Our Show. Does Lotus Notes Have
Calendar And Resource Scheduling, Which You Have Shown Us it Does, and
Will We Be Able to Convert Groupwise Calendars to Lotus Notes?

Deaton: Yes, We\'re Working on That. First Question Is on the Resources.
I Think I Showed You That. The Second One, Is Will We Be Able to Have
the Converting of The Calendar? We\'re Working on a Third‑party Tool
That BLM Is Looking At. So, Yeah, We Will Have That Opportunity to Do
That.

Stoebe: as Long as There\'s Money There.

Deaton: We Need That Money, Though, Robin.

Stoebe: this next One Is from Gary in Medford. Modernization on the Move
States That Two of the Four Reasons for Going to Lotus Notes Is Because,
Quote, the Groupwise Upgrade Requires a Novell Server at Every Site and
Training for Novell. Lotus Notes with More Capabilities Costs
Substantially Less That Groupwise Would. The First Question, Lotus Notes
Will Almost Require an Nt Server At Each Site. Won\'t There Have to Be
Training For Windows Nt Server as Well? Like Other States, Oregon Is
Already Familiar with the Novell Os? Can I Take a Stab at this First? I
Am Going to Get My Two Cents This and Then Throw to it Tom. I Have Been
Talking to Some of The Folks Involved in this Last Year. One of the
Reasons That Lotus Looks So Good to Us Is Because We Don\'t Have to
Duplicate the Server Architecture Right Now, Groupwise Having a Server
in Every Office. Lotus Notes Has the Capability Of Centralizing the
Hardware Substantially. As a Matter of Fact, When I Was Talking with You
‑‑ Either You Or Sharon Earlier, You Had Mentioned, Three or Four
Servers For Ibm Worldwide; Is That Right?

Deaton: I Think So.

Stoebe: Another Term for That Is Scale Bill Tea. In Other Words, the
Number of Boxes, the Larger the Box the More it Can Handle, but We Can
Decrease the Number of Boxes Either Within a State or Totally Within a
Bureau So the Administrative Workload Becomes Substantially less and the
Cost Of Implementing Can Also Become Substantially less. So There\'s My
Two Cents. Tom, Did You Want to ‑‑

Newell: During the Meeting on September 21st When We Start That Process
of Looking at Exactly How We\'re Going to Deploy Lotus Notes Throughout
The Bureau, We Will Be Looking At the Most Cost Effective and Most
Useful Way in Which to Do That. Dr. Roger Whatley, Our Director Of
NIRMC, Has Charged Us with Looking at a Centralized Server For the
Bureau and Evaluating That to See If it Is, in Fact, a Cost Effective
Solution and If It Will Work for the Bureau. Obviously it Is a Solution
That Will Work for the Bureau Because Many Companies Have Single Servers
or Very Few Servers, and So it Is a Good Solution. It\'s Just a Matter
as to Whether It\'s Politically Correct or Not. We\'ll Be Looking at All
Those Options and Hopefully We Will Not Have to Have a Server in Every
Office as We Do with Groupwise.

Stoebe: the Second Half of The Question ‑‑ If Lotus Notes Costs
Substantially Less, Where Are the Studies and Documents?

Stoebe: I Don\'t Have Those Handy with Me. We Can Forward this on to
Allen Flesh at the Service Center or At NIRMC. Vial to Defer to the
Second Half Of That Question. The next One, Larry in Oregon ‑‑ I Have
All the Ones on Oregon on Top. That\'s the Way it Goes, I Guess. Many of
the Projects I Get Involved with Are Time Critical. When I Send out an
E‑mail, I Need to Know Who Has Read the Message and Who I Need to Call
To Prompt Them to Read the Message to Get a Timely Response Back. How Is
this Done in Lotus Notes? In Groupwise We Use the Info Button.

Deaton: I Think, Larry, There\'s a Couple Things Could You Do. One Is,
of Course, We Have the Return Receipt. But That Only Shows You That the
Person Actually Opened the Document Up. That Doesn\'t Mean They Read It.
Another Thing Could You Do Is We Have More of a Work Flow, Meaning That
I Can Say, this E‑mail Is Going to Go off to Three or Four People, and
Maybe I Want Everybody to Review It. Then I Can Get a Report Back That
Says, Ok, Joe Reviewed It, But Tom and Robin Haven\'t, and Then it Might
Say, Ok, Now Joe\'s Reviewed it and Tom Has Reviewed It but Maybe Robin
Hasn\'t. It Gives You a Report of Who Has Done What, When and How Long
Have They Had it Sitting in Their Inbox Before They Responded.

Stoebe: Ok. Thanks. It Looks like We Might Be Going Over a Little Bit
but We Are Going to Keep Going Here with All the Questions We Have. This
Is from Robert, Oregon State Office Again. Does Lotus Notes Provide
Support For Electronic Signature Built In And/or Will it Support
Packages like Pgp or Others?

Deaton: I Don\'t Know If it Will Support Those Packages But, Yes, We Do
Support the Electronic Signatures.

Stoebe: Oregon, Again. Peter this Time. He Is Asking Is Martin Quinlan
Is Available. I Think ‑‑ Martin Is Still on The Line. I\'ll Come to You,
Martin, as Soon as I Read the Question Here. I\'m Co‑located in a Forest
Service Regional Office. I Don\'t Understand How Lotus Notes Will
Facilitate Communications with the Forest Service. While the Forest
Service Has a Site License for Lotus, it Has Not Been Installed and
There Are No Plans to Use it at the Region 6 Office in Portland. Forest
Service Will Only Use Applix Ware and All the Attachments Are Unreadable
by Bureau Approved Software. Since Forest Service Will Stay With Applix,
What Is the Advantage of Using Lotus Notes Over Groupwise? Martin, I ‑‑
I Just Lost Martin. That\'s All Right. I Think We Can Answer this One.
Did You Want to Take a Stab at That, Deb or Tom?

Newell: the Interoperability Between the Two Different E‑mail Systems
Really Has Been Demonstrated with Groupwise Is Not an Issue. We Will
Have Gateways Which Will Connect Us Directly into the Forest Service
Systems to Where That Transfer Will Take Place Seamlessly. The Advantage
to Lotus over the Groupwise Product Is That it Appears to Integrate Much
Better With Other Applications than What We Have Experienced with The
Groupwise to this Point in Time.

Stoebe: Ok. All Right. Thanks, Tom. We Have a Call from Steve in Cedar
City. Let\'s Jump to That. Steve, Welcome to the Program. You Have a
Question for Us?

Caller: I Figured You Needed More People than Just Oregon. I Was
Wondering, Will Our E‑mail Addresses Change? And Then, Can They Change?
Mine Specifically, My Last Name, Is More than Eight Characters And I
Would like to Use My Last Name. My Second Question Is, Will this Be Able
to Integrate into ‑‑ Will Voice Mail Be Able to Integrate into this?

Stoebe: First Question, Will His Address Change?

Newell: We Are Currently Plan To Go Follow the Department\'s Guidelines
on Addressing for Our System and That Will Be First Name and Last Name,
Although I\'m Not Sure What the Character Limit Is on That Combination.
I Am Sure There Is One but It\'s Much More than Eight Characters. So We
Probably Will Be Changing Everybody\'s User Name, Address. Also, at the
Same Time, Providing the Capability to Retain the Old User Name and
Address Combination. So You Will Still Get Your Mail No Matter How
People Are Addressing it to You.

Stoebe: So We Have the Potential of the Best of Both Worlds?

Newell: Yes.

Stoebe: What about Voice Mail.

Deaton: Kind of Clarify More, What Do You Mean by How Will This Tie into
Voice Mail? Like If You Have a New E‑mail Message, Do You Want it to Go
Into Voice Mail, Too?

Caller: Currently with Some Of the Switchers like Mitel, When You Get a
Voice Mail In, it Can Integrate Right into Groupwise and it Shows up on
Your Screen as You Have a Voice Mail Message. I Was Wondering If Lotus
Had Something like That.

Deaton: We K It\'s an Add‑on Product and It\'s Not Something You Folks
Have Purchased Today. But it Is Available. It\'s Just an Add‑on.

Caller: Is it Available Through Your Company?

Deaton: Yes, It\'s Part of Lotus Products, Yes.

Caller: All Right.

Stoebe: Thanks for Calling In, Steve. Bye. Ok. We Broke the Mold Here.
This One Is from Linda in Salt Lake. We must Be out of Oregon by Now.
They\'re in a Different Time Zone. Who Knows. I Understand There Are
Some Problems for People Using Lotus Notes in Exchanging Documents Via
E‑mail with People Using Other Software. Will I Be Able to Read and Save
Documents Sent by Folks on Cc:mail or Other Software? Will They Be Able
to Use My Documents?

Newell: the Answer to That Question Is Is, Yes, There Is No Problem with
the Lotus Product. The Problem That We Are Experiencing Is with the
Interchange from Groupwise, and It Has to Do with Our Mime‑compliant
Gateway That We Run to Make That Mail Transfer, And as I Stated Earlier,
We Are Actually Looking at Ways to Improve That Capability and Actually
Testing Running That Through the Cc:mail Gateway at Doi. We Also Have
Another Test Underway When We Get All the Proper People in Place to
Execute It, Which Is a Gateway That Is Developed by Novell, and That
Gateway Is Directly from Groupwise to Notes and If That System Turns out
to Be as Good As it Looks, Then We Will Have a More Seamless Integration
of the Two E‑mail Systems for Our Transition.

Stoebe: Part of That Question, She Had Asked About, Will They Be Able
Toy Moo My Documents? There Is Two Sides as Far as ‑‑ Debbie Showed it
with the Viewer. There\'s a Lot of Viewers in Lotus Notes So the
Documents We Receive, Even If We Don\'t Have The Software, Whether It\'s
Microsoft Product or Whatever, a Lot of Those We Can View. We May Not Be
Able to Pull up The Software ‑‑ We Can View Them And Print Them. Folks
on the Other Side, Depends On What Software They Have, What Kind of
E‑mail Package They Have. So it Will Be Luck of the Draw As to Who You
Send to Outside The Bureau. Another Part to the Question Here, What
about the Cutesy Letterheads, Will They Have Effect on Transmissions
Between Different Software Packages?

Deaton: No, What Actually Happens, Is it Strips That Information out. So
When it Goes out To, Say, a Nonnotes User, it Will Just Strip All That
Information out And So it Doesn\'t Take Overhead On Your Laptop or Your
Pc.

Stoebe: Good. She\'s Not Done Yet. Are We Testing or Coordinating Our
Lotus Notes Implementation With the Forest Service?

Newell: We Work Quite Closely With the Forest Service. Martin and Myself
Work with a Representative from the Forest Service on a Regular Basis.
We Have Monthly Calls to Resolve All of the Integration Issues And the
Communications Issues Between BLM and the Forest Service. It\'s Very
Important Project to Miss Gayle Gordon and She Is a Member of a Group to
Look at Integration of the Various Processes That Both Agencies Do. So
We Work Very Diligently on Making Sure That We Have Basically No Issues
with Communication with the Forest Service.

Stoebe: Good. The next One, Back to Oregon Again, this Is Janice, What
About Archived Groupwise E‑mail, Can Those Messages Be Converted To
Lotus Notes. We Addressed That. The next Part of the Question Is What
Positive Things Will Going To Lotus Notes Give Us? And Then What Are the
Negatives? That\'s Open. Either One of You. What Kind of Positive Things
Are We Going to See Going to Lotus Notes?

Deaton: Tom, You Go First.

Newell: Well, Lotus Notes Is A Very Powerful Messaging System. It Not
Only Does the Messaging That We Currently Have or Provides All of the
Capabilities That We Currently Have with a Few Miner Exceptions as Being
Able to Retract a Message, but The Key There Is You Can Always Draft
Something and Think about Who You Want to Send to it and Send it Later.
So There Is a Capability to Not Broadcast to the World Your Thoughts at
the Moment and Think About What You Want to Send. So it Is a Very
Powerful System And There\'s a Lot of Added Capabilities That Lotus
Domino Can Provide to Us. They Have Add‑in Products, Numerous Add‑in
Products, Which They Come from Third‑party and Lotus Themselves. They
Have a Records Management Software System Which Is Called Domino.doc
Which the Colorado State Office Reviewed and Looked At, and Had a Good
Evaluation of With Some Minor Exceptions and Those Exceptions Are Being
Addressed by Lotus Now and Possibly Those Will Be Resolved Or We Will
Change Our Strategy And it Will Become a Product That We Can Use for
Electronic Records Management Systems. So It\'s a Very Powerful Tool. It
Appears to Be Very User Friendly. I Converted over to Notes and
Basically Had No Problems with It at All. I Have Not Been Trained on
Using The Notes Product.

Stoebe: That\'s Not Because You\'re Untrainable, Though?

Deaton: It\'s Questionable Now, Come On, Robin.

Newell: But, at Any Rate, It\'s a Very Easy Package to Use. I\'ve Had No
Problems with Finding the Buttons I Need to Create E‑mail and Send it to
the People That I Want to Send it To. And We Have Our National Address
Groups Created Already, Our Groups of ‑‑ Such as the IRMac Group When
You Want to Broadcast To a National Group. We Have All of Those Done
Already. We Have a Lot of Work That Has Gone on Behind the Scenes at the
NIRMC to Make this Product Deployable and Make it Easy for The Field to
Use. Almost Every State Now Has a Test Platform up and They\'re
Evaluating the Product on Their Own Independent Evaluations of The
Software, Where a Few Minor Exceptions. I Don\'t Think Montana Has One
Yet.

Stoebe: We\'re Close.

Deaton: I Think as an Add‑on To That, Too, Tom, I Think You Hit it Right
On. Just the Power. It Goes Beyond the E‑mail, Where You Have the Full
Application Development. You Have All of Your Work Flow And Your Group
Wear All Combined Into One Package and Not Going To Have out to Go out
and Buy a Bunch of Pieces to Make it Word. And on the Web Side What
You\'re Seeing on the Notes Side You See On the Web Side. And It\'s
Going to Get Better and Better and Better. And We Have So Many Companies
Using Lotus Notes, for Example, Uswest, They\'re Huge 30,000‑plus People
There. We Have Sprint. We Have Trw. We Have Coca‑cola. Boeing. We Have
Some Huge Organizations Out There That Are Using it Nationwide. So
There\'s a Lot of Power There.

Stoebe: Ok. I Am Going to Grab the Negative Side Quick So We Can Move O
Negative Side, It\'s True with Every Software Package, You Either
Upgrade or You Move to Another Package, and That\'s Transferring Old
Files, Old E‑mail, Stuff like That. There\'s Some User Training That Has
to Take Place, and like Everybody, We\'re Getting Tired Of Change. I
Understand That. So There Is a Downside, and We\'re Going to Be Making
Efforts To Try to Minimize That as Much As Possible.

Newell: I Would like to Add Just a Little Bit More to That Comment on
Your Negative Side, Robin, Because Regardless of the System That We Go
To, Whether We Were to Go to Notes or Whether We Were to Go to the next
Release of Groupwise, You\'re Going to Have the Same Issues, Because the
Groupwise 5 Product Does Not Look like the Groupwise 4 Product. So You
Would Have Those Same Issues. Might Not Be So Much with the Migration,
but Would You Still Have a User Training Issue and a Different Look and
Feel to the End User, Which They Might or Might Not like. So It\'s Not
All Negative.

Stoebe: Ok. Next Fax Here Is from Jackson District Office. Will Notes
View and Print Any Attachment That Is Sent Regardless of Whether I Have
the Application Loaded, like Spreadsheets, Frame Documents, Et Cetera,
and You Said Yes.

Deaton: Yes. Absolutely.

Stoebe: the Viewers Are There As Part of the Software. One More? We\'ll
Go for One More. We\'re Running out of Time. This Is from Larry in
Bakersfield. I Have Trouble Sending Attachments to Groupwise via
Internet. Recipients Often Can\'t Open the Documents. Do I Understand to
You Say That Attachments to Lotus Notes Become a Part of the Message and
Will Be Read as Part of the Message?

Deaton: Yes.

Stoebe: They Will Be?

Deaton: They Can ‑‑ Yes.

Stoebe: I Still Have a Few More Faxes, but I\'ve Been Told We Will
Answer All of Them and The Questions Will Be Posted on The Internet. But
We Are Just out of Time. So I\'d like to Thank Our Guests For Sharing
Their Knowledge of Lotus Notes with Us this Morning. Tom, Thanks for
Helping Brief Everyone about the New System.

Newell: Thank You, Robin and All My BLM Employees, I Was Very Pleased to
Help Present this to The ‑‑ Product to the Bureau.

Stoebe: Debbie, We Appreciate You Taking Time to Give Us a Demonstration
of the System So Everyone Could See Some of the Capabilities of Lotus
Notes.

Deaton: Oh, it Was My Pleasure. Thanks for Having Me.

Stoebe: Good Have Gone You Here. Before We Close I Would like to Mention
Some Upcoming Telecasts. On September 16th and 17th, a Two‑day
Interagency Satellite Course on Environmental Assessment Level Analysis
Will Provide with You Working Knowledge of the Ea Pray Zest That
Implements the Full Mandate Of Nepa. Another IRM and ALMRS Forum Will Be
Presented on September 18th In Conjunction with the National IRM Center
Being Held Here at NTC That Week. Discussion Topics Will Include Year
2000 Compliance, ALMRS and A Panel Discussion on the Future Of IRM and
the Bureau. And on September 29th, an Overview of BLM\'s New Management
Information System, or Mis, Will Be Presented for Managers and
Employees. This System, Which Will Be Implemented in Fy‑99 Will Be the
Bureau\'s Primary Source of Financial, Performance and Customer
Satisfaction Information. We Didn\'t Get a Chance to Answer All the
Questions Today During Our Show. We Will Post the Answers to All The
Questions We Received on the IRM Home Page at Www.ntc.blm.gov Within the
next Few Days. That about Wraps it up for this Edition of the IRM Forum.
We Would like to Thank You for Watching and Participating this Morning.
I Would like to Remind All BLM Downlink Coordinators to Fax Us The Total
Number of Viewers from Your Office Who Watched Our Program. Please Fax
this Information to NTC Immediately after Our Telecast. Again, I Would
like to Thank Tom And Debbie at NTC and Everyone Who Called and Faxed in
During Our Question‑and‑answer Segment. We Really Do Appreciate Your
Participation. Thanks and So Long from Phoenix. To Help Your Office
Participate In Future Telecasts, See the BLM Satellite Downlink Guide
and Visit the NTC Home Page on the www.ntc.blm.gov. NTC\'s Internet
Address Is Transscripts of this Program and Other NTC Broadcasts Are
Available on the Home Page. For More Information on Upcoming Distance
Learning Events, as Well as Traditional Courses, Call the Training
Center at 602‑906‑5500. Or Visit the Home Page. This Broadcast Has Been
a Production of the BLM National Training Center.