##### Safety Attribute Inspection (SAI) Data Collection Tool

###### 4.1.2 Maintenance Certificate Requirements (AW)

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To ensure that personnel directly in charge of maintenance,       |
|     preventative maintenance, or alterations are appropriately        |
|     certificated and adequately trained.                              |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine if the certificate holder\'s Maintenance Certificate |
|     Requirements process meets all applicable requirements of Title   |
|     14 of the Code of the Federal Aviation Regulations (14 CFR) and   |
|     FAA policies.                                                     |
|                                                                       |
| -   To determine if the certificate holder\'s Maintenance Certificate |
|     Requirements process incorporates the safety attributes.          |
|                                                                       |
| -   To identify any shortfalls in the certificate holder\'s           |
|     Maintenance Certificate Requirements process.                     |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   Intentionally left blank                                          |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(b)(1)                                                       |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(3)                                                       |
| >                                                                     |
| > 121.371(a)                                                          |
| >                                                                     |
| > 121.375                                                             |
| >                                                                     |
| > 121.378(a)                                                          |
| >                                                                     |
| > 121.378(b)                                                          |
| >                                                                     |
| > 121.383(a)(1)                                                       |
| >                                                                     |
| > 121.709(b)(3)                                                       |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > Intentionally Left Blank                                            |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| , |                                                                   |
| t |                                                                   |
| e |                                                                   |
| c |                                                                   |
| h |                                                                   |
| n |                                                                   |
| i |                                                                   |
| c |                                                                   |
| a |                                                                   |
| l |                                                                   |
| d |                                                                   |
| a |                                                                   |
| t |                                                                   |
| a |                                                                   |
| , |                                                                   |
| e |                                                                   |
| t |                                                                   |
| c |                                                                   |
| . |                                                                   |
| ) |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the duties and responsibilities for management and other   |
| \ | personnel identified by the certificate holder who accomplish the |
| . | Maintenance Certificate Requirements process.                     |
+---+-------------------------------------------------------------------+
| 3 | Review the certificate holder's Maintenance Certificate           |
| \ | Requirements process to ensure it contains the policies,          |
| . | procedures, instructions and information necessary for personnel  |
|   | to perform their duties and responsibilities with a high degree   |
|   | of safety.                                                        |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Maintenance           |           |
| \ | Certificate Requirements process meet the specific   |           |
| . | regulatory and FAA policy requirements:              |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder specify that each        | Yes       |
| . | person, who is directly in charge of maintenance,    |           |
| 1 | preventive maintenance, or alteration must hold an   | No,       |
| . | appropriate airman certificate? **     **            | Explain   |
|   |                                                      |           |
|   | SRRs: 121.378(a); 121.383(a)(1)                      |           |
|   |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual      |           |
|   | contains instructions and information personnel who  |           |
|   | are directly in charge of maintenance, preventative  |           |
|   | maintenance, or alterations, hold an appropriate     |           |
|   | airman certificate.                                  |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1); 121.378(a)                 |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.1(AW); 1.3.4(AW); 1.3.6(AW);       |           |
|   | 2.1.1(AW); 2.1.1(OP); 4.2.1(AW); 4.4.4(AW)           |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder specify that each        | Yes       |
| . | person, who is directly in charge of maintenance,    |           |
| 2 | preventive maintenance, or alterations, be available | No,       |
| . | for consultation and decision on matters requiring   | Explain   |
|   | instruction or decision from higher authority than   |           |
|   | that of the persons performing the work? **     **   |           |
|   |                                                      |           |
|   | SRRs: 121.378(b)                                     |           |
|   |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual      |           |
|   | include instructions and information necessary to    |           |
|   | allow each person who is \"directly in charge\" to   |           |
|   | perform the duty and responsibility to be available  |           |
|   | for consultation and decision making regarding       |           |
|   | matters requiring instruction or decision from       |           |
|   | higher authority than that of the persons performing |           |
|   | the work.                                            |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1); 121.378(b)                 |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.1(AW); 1.3.4(AW); 1.3.6(AW);       |           |
|   | 2.1.1(AW); 2.1.1(OP); 4.4.4(AW); 7.1.1(AW);          |           |
|   | 7.1.2(AW)                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder specify that each person | Yes       |
| . | who signs an aircraft log entry must be properly     |           |
| 3 | certificated? **     **                              | No,       |
| . |                                                      | Explain   |
|   | SRRs: 121.709(b)(3)                                  |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder specify that each person | Yes       |
| . | who performs Required Inspections must be            |           |
| 4 | appropriately certificated? **     **                | No,       |
| . |                                                      | Explain   |
|   | SRRs: 121.371(a); 121.378(a)                         |           |
|   |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s manual      |           |
|   | include instructions and information necessary for   |           |
|   | each person who is performing required inspections   |           |
|   | to hold an appropriate airman certificate.           |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1); 121.378(a)                 |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.1(AW); 1.3.4(AW); 1.3.6(AW);       |           |
|   | 2.1.1(AW); 2.1.1(OP); 4.2.1(AW); 4.4.4(AW)           |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder specify that each person | Yes       |
| . | who signs the aircraft airworthiness release must be |           |
| 5 | properly certificated? **     **                     | No,       |
| . |                                                      | Explain   |
|   | SRRs: 121.709(b)(3)                                  |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder specify that each person | Yes       |
| . | who is directly in charge of maintenance must be     |           |
| 6 | adequately trained? **     **                        | No,       |
| . |                                                      | Explain   |
|   | SRRs: 121.375                                        |           |
|   |                                                      |           |
|   | *Related Design JTIs:*                               |           |
|   |                                                      |           |
|   | 1\. Check that the Certificate Holder\'s training    |           |
|   | program ensures that each person (including          |           |
|   | inspection personnel) who determines the adequacy of |           |
|   | work done is fully informed about procedures and     |           |
|   | techniques and new equipment in use and is competent |           |
|   | to perform his/her duties.                           |           |
|   |                                                      |           |
|   | *Sources:* 121.375                                   |           |
|   |                                                      |           |
|   | *Interfaces:* 1.3.2(AW); 2.1.1(AW); 2.1.1(OP);       |           |
|   | 4.2.1(AW); 4.2.2(AW)                                 |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Maintenance           | Yes       |
| . | Certificate Requirements process comply with the     |           |
| 7 | related requirements of 14 CFR Part 43.17(c)?        | No,       |
| . | **     **                                            | Explain   |
|   |                                                      |           |
|   | *Related Design JTIs:*                               | Not       |
|   |                                                      | A         |
|   | 1\. Check that the Certificate Holder\'s manual      | pplicable |
|   | include instructions and information for personnel   |           |
|   | concerned which permits a person holding a valid     |           |
|   | Canadian Department of Transport license (Aircraft   |           |
|   | Maintenance Engineer) and appropriate ratings with   |           |
|   | respect to a U.S.-registered aircraft located in     |           |
|   | Canada, to perform maintenance, preventative         |           |
|   | maintenance, alterations and approve the affected    |           |
|   | aircraft for return to service.                      |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1); 43.17(c)(1)                |           |
|   |                                                      |           |
|   | *Interfaces:* 1.1.1(AW); 1.3.1(AW); 1.3.6(AW);       |           |
|   | 1.3.7(AW); 2.1.1(AW); 2.1.1(OP)                      |           |
|   |                                                      |           |
|   | 2\. Check that the Certificate Holder\'s manual      |           |
|   | include instructions and information for personnel   |           |
|   | concerned to permit an Approved Maintenance          |           |
|   | Organization (AMO), whose system of quality control  |           |
|   | for the maintenance, alteration, and inspection of   |           |
|   | aeronautical products has been approved by the       |           |
|   | Canadian Department of transport, with respect to a  |           |
|   | U.S. - registered aircraft located in Canada or      |           |
|   | other U.S. aeronautical products transported to      |           |
|   | Canada from the United States, to perform            |           |
|   | maintenance, preventative maintenance, alterations   |           |
|   | and approve the affected products for return to      |           |
|   | service.                                             |           |
|   |                                                      |           |
|   | *Sources:* 121.135(a)(1); 43.17(c)(2)                |           |
|   |                                                      |           |
|   | *Interfaces:* 1.1.1(AW); 1.3.1(AW); 1.3.6(AW);       |           |
|   | 1.3.7(AW); 2.1.1(AW); 2.1.1(OP)                      |           |
|   |                                                      |           |
|   | 3\. Check that the Certificate Holder\'s manual      |           |
|   | include instructions and information for personnel   |           |
|   | concerned to permit a person who is an authorized    |           |
|   | employee of a Approved Maintenance Organization      |           |
|   | (AMO) performing work for such a company may, with   |           |
|   | respect to a U.S. - registered aircraft located in   |           |
|   | Canada or other U.S. aeronautical products           |           |
|   | transported to Canada from the United States,        |           |
|   | perform maintenance, preventative maintenance,       |           |
|   | alterations and approve the affected products for    |           |
|   | return to service.                                   |           |
|   |                                                      |           |
|   | *Sources:* 121.135(b)(1); 43.17(c)(2)                |           |
|   |                                                      |           |
|   | *Interfaces:* 1.1.1(AW); 1.3.1(AW); 1.3.6(AW);       |           |
|   | 1.3.7(AW); 2.1.1(AW); 2.1.1(OP)                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder\'s manual contain        | Yes       |
| \ | general policies for the Maintenance Certificate     |           |
| . | Requirements process that comply with the SRRs?      | No,       |
|   | **     **                                            | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(b)(1)                                  |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder\'s manual reference the  | Yes       |
| \ | appropriate Federal Aviation Regulations listed in   |           |
| . | the Supplemental Information section of this safety  | No,       |
|   | attribute inspection (SAI)? **     **                | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(b)(3)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder\'s manual contain the    | Yes       |
| \ | duties and responsibilities for personnel who will   |           |
| . | accomplish the Maintenance Certificate Requirements  | No,       |
|   | process? **     **                                   | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder\'s manual include        | Yes       |
| \ | instructions and information for personnel to meet   |           |
| . | the requirements of the Maintenance Certificate      | No,       |
|   | Requirements process? **     **                      | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(a)(1); 121.378(a); 121.378(b)          |           |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 1 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| d |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No procedures, policy, instructions or information specified.     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Procedures or instructions and information do not identify (who,  |
| \ | what, when, where, how).                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Procedures, policy or instructions and information do not comply  |
| \ | with CFR.                                                         |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policy or instructions and information do not comply  |
| \ | with FAA policy and guidance.                                     |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Procedures, policy or instructions and information do not comply  |
| \ | with other documentation (e.g., manufacturer\'s data, Jeppesen\'s |
| . | Charts, etc.).                                                    |
+---+-------------------------------------------------------------------+
| 6 | Procedures, policy or instructions and information unclear or     |
| \ | incomplete.                                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Documentation quality (e.g., unreadable or illegible).            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Procedures, policy or instructions and information inconsistent   |
| \ | across Certificate Holder manuals (FOM - Flight Operations Manual |
| . | to GMM - General Maintenance Manual, etc.).                       |
+---+-------------------------------------------------------------------+
| 9 | Procedures, policy or instructions and information inconsistent   |
| \ | across media (e.g., paper, microfiche, electronic).               |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Resource requirements incomplete (personnel, facilities,          |
| 0 | equipment, technical data).                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
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| 2 |                                                                   |
|   |                                                                   |
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| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| s |                                                                   |
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the control questions below.                               |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | controls that it has documented.                                  |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Are the following controls built into the            |           |
| \ | Maintenance Certificate Requirements process:        |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that personnel, directly in charge of maintenance,   |           |
| 1 | are available for consultation when supervising      | No,       |
| . | personnel? **     **                                 | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that personnel directly in charge of maintenance are |           |
| 2 | adequately trained? **     **                        | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that personnel directly in charge of maintenance are |           |
| 3 | appropriately certificated? **     **                | No,       |
| . |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that required inspection items are performed by an   |           |
| 4 | authorized and appropriately certificated airman?    | No,       |
| . | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that aircraft airworthiness releases are signed by   |           |
| 5 | an authorized and properly certificated airman?      | No,       |
| . | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that aircraft log entries are signed by an           |           |
| 6 | authorized and properly certificated airman?         | No,       |
| . | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder have a documented method | Yes       |
| \ | for assessing the impact of any changes made to the  |           |
| . | controls in the Maintenance Certificate Requirements | No,       |
|   | process? **     **                                   | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| C |                                                                   |
| o |                                                                   |
| n |                                                                   |
| t |                                                                   |
| r |                                                                   |
| o |                                                                   |
| l |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No controls specified.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the controls do not identify (who, what, when,  |
| \ | where, how).                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Controls incomplete.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Controls could be circumvented.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Controls could be unenforceable.                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resource requirements incomplete (personnel, facilities,          |
| \ | equipment, technical data).                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
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| e |                                                                   |
| : |                                                                   |
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| * |                                                                   |
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| s |                                                                   |
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| t |                                                                   |
| e |                                                                   |
| m |                                                                   |
| a |                                                                   |
| u |                                                                   |
| d |                                                                   |
| i |                                                                   |
| t |                                                                   |
| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| m |                                                                   |
| s |                                                                   |
| o |                                                                   |
| r |                                                                   |
| c |                                                                   |
| h |                                                                   |
| e |                                                                   |
| c |                                                                   |
| k |                                                                   |
| l |                                                                   |
| i |                                                                   |
| s |                                                                   |
| t |                                                                   |
| s |                                                                   |
| t |                                                                   |
| o |                                                                   |
| i |                                                                   |
| n |                                                                   |
| c |                                                                   |
| l |                                                                   |
| u |                                                                   |
| d |                                                                   |
| e |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| e |                                                                   |
| c |                                                                   |
| i |                                                                   |
| f |                                                                   |
| i |                                                                   |
| c |                                                                   |
| p |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| m |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| s |                                                                   |
| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| e |                                                                   |
| a |                                                                   |
| c |                                                                   |
| h |                                                                   |
| e |                                                                   |
| l |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the process measurement questions below.                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | process measurements that it has documented.                      |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Maintenance           |           |
| \ | Certificate Requirements process include the         |           |
| . | following process measurements:                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if personnel        |           |
| 1 | directly in charge of maintenance were not available | No,       |
| . | for consultation when supervising personnel?         | Explain   |
|   | **     **                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if personnel        |           |
| 2 | directly in charge of maintenance were not           | No,       |
| . | adequately trained? **     **                        | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if personnel        |           |
| 3 | directly in charge of maintenance were not           | No,       |
| . | appropriately certificated? **     **                | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if required         |           |
| 4 | inspection items were not performed by appropriately | No,       |
| . | certificated and authorized personnel? **     **     | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if aircraft         |           |
| 5 | airworthiness releases were not signed by            | No,       |
| . | appropriately certificated and authorized personnel? | Explain   |
|   | **     **                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if aircraft log     |           |
| 6 | entries were not signed by appropriately             | No,       |
| . | certificated and authorized personnel? **     **     | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Is there a process measurement or process            | Yes       |
| \ | measurements that would reveal if the certificate    |           |
| . | holder s policy, procedures, instructions, and       | No,       |
|   | information were not followed? **     **             | Explain   |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder document its process     | Yes       |
| \ | measurement methods and results? **     **           |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder use its process          | Yes       |
| \ | measurement results to improve its programs?         |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Does the organization that conducts the process      | Yes       |
| \ | measurements have direct access to the person with   |           |
| . | the responsibility for the Maintenance Certificate   | No,       |
|   | Requirements process? **     **                      | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
|   |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No process measurements specified.                                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the process measurements does not identify      |
| \ | (who, what, when, where, how).                                    |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Inability to identify negative findings.                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | No provisions for implementing corrective actions.                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Ineffective follow-up to determine effectiveness of corrective    |
| \ | actions.                                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resources requirements (personnel, facilities, equipment,         |
| \ | technical data).                                                  |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
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| v |                                                                   |
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| : |                                                                   |
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| s |                                                                   |
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| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| t |                                                                   |
| o |                                                                   |
| b |                                                                   |
| e |                                                                   |
| e |                                                                   |
| f |                                                                   |
| f |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| v |                                                                   |
| e |                                                                   |
| l |                                                                   |
| y |                                                                   |
| m |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| d |                                                                   |
| , |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| c |                                                                   |
| e |                                                                   |
| r |                                                                   |
| t |                                                                   |
| i |                                                                   |
| f |                                                                   |
| i |                                                                   |
| c |                                                                   |
| a |                                                                   |
| t |                                                                   |
| e |                                                                   |
| h |                                                                   |
| o |                                                                   |
| l |                                                                   |
| d |                                                                   |
| e |                                                                   |
| r |                                                                   |
| \ |                                                                   |
| ' |                                                                   |
| s |                                                                   |
| s |                                                                   |
| y |                                                                   |
| s |                                                                   |
| t |                                                                   |
| e |                                                                   |
| m |                                                                   |
| s |                                                                   |
| h |                                                                   |
| o |                                                                   |
| u |                                                                   |
| l |                                                                   |
| d |                                                                   |
| i |                                                                   |
| d |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| i |                                                                   |
| f |                                                                   |
| y |                                                                   |
| a |                                                                   |
| n |                                                                   |
| d |                                                                   |
| d |                                                                   |
| o |                                                                   |
| c |                                                                   |
| u |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
|   |                                                                   |
| i |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the interfaces associated with the Maintenance Certificate |
| \ | Requirements process that have been identified along with the     |
| . | individual questions in section 1, Procedures, of this DCT.       |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | interfaces that it has documented.                                |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
|   |                                                      |           |
|   | Note: The design job task items (JTIs) displayed     |           |
|   | with the questions in section 1, Procedures, of this |           |
|   | DCT identify potential interfaces (by element        |           |
|   | number) for this element.                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder s system properly        | Yes       |
| \ | address the interfaces that are identified along     |           |
| . | with the questions in section 1, Procedures of this  | No,       |
|   | DCT? **     **                                       | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder document a method for    | Yes       |
| \ | assessing the impact of any changes to the           |           |
| . | associated interfaces within the Maintenance         | No,       |
|   | Certificate Requirements process? **     **          | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No interfaces specified.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | The following interfaces not identified within the Certificate    |
| \ | Holder\'s manual system:                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Interfaces listed are inaccurate.                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Specific location of interfaces not identified within the manual  |
| \ | system.                                                           |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Other                                                             |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| & |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
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| v |                                                                   |
| e |                                                                   |
| : |                                                                   |
| * |                                                                   |
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| s |                                                                   |
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| t |                                                                   |
| h |                                                                   |
| i |                                                                   |
| s |                                                                   |
| s |                                                                   |
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| c |                                                                   |
| t |                                                                   |
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| n |                                                                   |
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| D |                                                                   |
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| a |                                                                   |
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| d |                                                                   |
| r |                                                                   |
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| s |                                                                   |
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| e |                                                                   |
| r |                                                                   |
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| s |                                                                   |
| p |                                                                   |
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| n |                                                                   |
| s |                                                                   |
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| t |                                                                   |
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| a |                                                                   |
| y |                                                                   |
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| r |                                                                   |
| m |                                                                   |
| a |                                                                   |
| y |                                                                   |
| n |                                                                   |
| o |                                                                   |
| t |                                                                   |
| b |                                                                   |
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| t |                                                                   |
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| s |                                                                   |
| o |                                                                   |
| n |                                                                   |
| w |                                                                   |
| i |                                                                   |
| t |                                                                   |
| h |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
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| t |                                                                   |
| y |                                                                   |
| . |                                                                   |
| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the        |
| \ | Maintenance Certificate Requirements process.                     |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the Maintenance |
| \ | Certificate Requirements process.                                 |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities of the person(s),          |
| \ | documented in the certificate holder\'s manual.                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder clearly identify who is  | Yes       |
| \ | repsonsible for the quality of the Maintenance       |           |
| . | Certificate Requirements process? **     **          | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder clearly identify who has | Yes       |
| \ | authority to establish and modify the policies,      |           |
| . | procedures, instructions, and information for the    | No,       |
|   | Maintenance Certificate Requirements process?        | Explain   |
|   | **     **                                            |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder\'s manual include the    | Yes       |
| \ | duties and responsibilities of those who manage the  |           |
| . | work required by the Maintenance Certificate         | No,       |
|   | Requirements process? **     **                      | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder\'s manual include        | Yes       |
| \ | instructions and information for those who manage    |           |
| . | the work required by the Maintenance Certificate     | No,       |
|   | Requirements process? **     **                      | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(a)(1)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the responsibility for this position?       |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 6 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the authority for this position? **     **  |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 7 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualifications standards for the person |           |
| . | having responsibility for the Maintenance            | No,       |
|   | Certificate Requirements process? **     **          | Explain   |
+---+------------------------------------------------------+-----------+
| 8 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having authority to establish and modify the         | No,       |
|   | certificate holder\'s policies, procedures,          | Explain   |
|   | instructions, and information for the Maintenance    |           |
|   | Certificate Requirements process? **     **          |           |
+---+------------------------------------------------------+-----------+
| 9 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the procedures for delegation of authority  |           |
| . | for the Maintenance Certificate Requirements         | No,       |
|   | process? **     **                                   | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
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| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
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| y |                                                                   |
|   |                                                                   |
| & |                                                                   |
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| A |                                                                   |
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| t |                                                                   |
| h |                                                                   |
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| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
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| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Not documented.                                                   |
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| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation unclear.                                            |
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| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Documentation incomplete.                                         |
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| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Other.                                                            |
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| . |                                                                   |
+---+-------------------------------------------------------------------+