**Request for Quotes (RFQ) TF-OHR-111208**

**Computer Assisted Real-Time Captioning (CART) Support Services**

FROM: USEPA, Mail Code: 3803R

Attn: Trina Fisher

1200 Pennsylvania Avenue., NW

Washington, DC 20460

Phone: 202-564-1789

Fax: 202-565-2554

**Special Note:**

**T**he U.S. Environmental Protection Agency (EPA), Office of Human
Resources (OHR) Headquarters Office in Washington DC requests that your
company submit a quote to provide Computer Assisted Real-Time Captioning
(CART) support services under a Blanket Purchase Agreement (BPA) by an
authorized Call Ordering Officer. This BPA will be for a one-year base
period with four one-year option periods.

The vendor shall furnish the necessary personnel, material, equipment,
services and facilities (except as otherwise specified), to perform the
Statement of Work/Specifications included below.

EPA requires the services of a company with CART services as one of
their primary areas of service. The vendor must have adequate personnel
to support this requirement. Additionally, the vendor must be located
within the Washington, DC metro area.

Enclosed you will find the Statement of Work (SOW) and Evaluation
Factors. The Government will evaluate submissions received in response
to the request for quote and will award one order to the vendor whose
submission represents the best value to the Government. An electronic
copy of the submission must be submitted by 2:00 pm on December 5, 2008
to the Contract Specialist, Trina Fisher, at fisher.trina@epa.gov.
Please include your name, point of contact, address, area code and
telephone number, facsimile number, tax ID number, DUNS number, and
indicate whether you are a small or large business; woman or minority
owned; 8(a), GSA schedule, or open market.

**Instructions:** Prospective vendors should address the following
evaluation factors, against which the quotes will be evaluated. Issue of
the order will be made to the vendor that offers the best value to the
Government. For this requirement, all evaluation factors other than
price, when combined, are more important than price.

1.  **Personnel**

    a.  **Key Personnel:** All personnel for this requirement are
        considered key personnel. The offeror shall provide the names
        and resumes for all of the proposed personnel, of no longer than
        two pages in length each, which demonstrates relevant education,
        training and experience. All personnel shall have skill levels
        equivalent to senior journeymen, plus three years of specialized
        experience in the technical arena.

2.  **Past Performance**

    a.  The offeror shall demonstrate past performance in providing
        services similar in scope to this requirement by identifying
        relevant services provided within the last 3 years. Offerors
        shall be required to provide the following documentation for 3
        such projects:

        i.  Contract Number

        ii. Client

        iii. Name of Contract/Project

        iv. Period of Performance

        v.  Reference Point of Contact

        vi. Phone and E-Mail of POC

Vendors must also provide proof of location within the Washington, DC
metro area and the ability to arrange for out-of-area CART requests on
an as-need basis. Additionally, vendors shall provide proof that CART
services are one of their primary areas of service.

In addition, submit a fixed rate labor-hour quote for this requirement
along with minimum hourly requirements. If the vendor is on the GSA
Schedules, proposed labor rates must be less than or equal to the
schedule rates for that labor category. The EPA will not reimburse for
parking, public transportation or mileage for this order.

The order will be for one year from date of issue with four option
years. The issue of the option years will be based on EPA's continued
need for service.

If you have any questions regarding this request, please contact me via
e-mail by 2:00 pm November 24, 2008, at the e-mail address noted above.
No telephone inquiries will be accepted. Answers will be provided in the
form of an amendment to this RFQ.