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height="0.38333333333333336in"}

## Public Opinion Poll in

***Bosnia and Herzegovina***

***Banja Luka, November 2003.***

**[Content]{.underline}**

> **Introduction
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> 3**
>
> **Research
> results\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\....
> 6**
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> **Summary\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\...\.....
> 96**

  -----------------------------------------------------------------------
  *INTRODUCTION*

  -----------------------------------------------------------------------

The public opinion poll was conducted in the period from 14^th^ to
23^rd^ of November on the entire territory of Bosnia and Herzegovina, as
a part of an Omnibus research project.

[SAMPLE]{.underline}

The sample consisted of 1500 adult respondents (18 years and over).
There were 600 respondents in Republic of Srpska, and 900 in the
Federation of Bosnia and Herzegovina.

The research was conducted both in urban and rural local communities, in
order to achieve an adequate relation of urban and rural population. The
quotas used for selection of the respondents by gender and by age enable
this sample to be representative for the population.

Taking into account that there are no exact data on population number,
neither on gender and age structure, nor on the population number in
villages and towns, different estimates of the present situation were
used for the sample formation.

The field research part was conducted by *face-to-face* interviews in
respondents' homes.

[REMARKS]{.underline}

Results of the research are shown in Charts. Answers to each question
are presented. The Charts represent overall answers of the respondents,
and then answers according to sub-groups. Answers are shown by
**entity** from which the respondent comes, and by **ethnic background**
of the respondent.

# 

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  **Sample**

  -----------------------------------------------------------------------

Table 1: Gender

  ---------------- -------------------------------- ----------------------
                   Respondent No.                   Percentage

  Male             742                              49.5

  Female           758                              50.5

  Total            1500                             100.0
  ---------------- -------------------------------- ----------------------

Table 2: Ages Groups

  -------------------- ------------------------------ --------------------
                       Respondent No.                 Percentage

  18 to 29             398                            26.5

  30 to 44             483                            32.2

  45 to 59             361                            24.1

  60 and over          258                            17.2

  Total                1500                           100.0
  -------------------- ------------------------------ --------------------

Table 3: Education

  ----------------------------------- --------------------- --------------
                                      Respondent No.        Percentage

  Not completed Elementary School     27                    1.8

  Elementary School                   237                   15.8

  Trade                               275                   18.3

  High School                         673                   44.9

  College                             157                   10.5

  University                          131                   8.7

  Total                               1500                  100.0
  ----------------------------------- --------------------- --------------

Table 4: Material Status

  -------------------------------------------------- ------------ ------------
                                                     Respondent   Percentage
                                                     No.          

  Not having enough money even for the food          101          6.7

  Having only enough money for the food              217          14.5

  Having enough for the food and bills               457          30.5

  Having enough money for the food, bills and        424          28.3
  clothes                                                         

  Able to afford purchase of some more permanent     148          9.9
  things                                                          

  Able to purchase some more expensive things (for   30           2.0
  exp, car)                                                       

  Able to purchase what every they wish              11           .7

  Does not know; refuses                             112          7.5

  Total                                              1500         100.0
  -------------------------------------------------- ------------ ------------

Table 5: Region

  ---------------------------- ------------------------- -----------------
                               Respondent No.            Percentage

  Republic of Srpska           600                       40.0

  The Federation of B&H        900                       60.0

  Total                        1500                      100.0
  ---------------------------- ------------------------- -----------------

Table 6: Sub region

  ------------------------ --------------------------- ------------------
                           Respondent No.              Percentage

  Zenica                   100                         6.7

  Travnik                  100                         6.7

  Bihac                    100                         6.7

  Tuzla                    120                         8.0

  Kiseljak                 100                         6.7

  Sarajevo                 130                         8.7

  Mostar                   150                         10.0

  Capljina                 100                         6.7

  Banja Luka               210                         14.0

  Doboj                    85                          5.7

  Bijeljina                85                          5.7

  Pale                     20                          1.3

  Zvornik                  70                          4.7

  Herzegovina              35                          2.3

  Visegrad                 30                          2.0

  Prijedor                 65                          4.3

  **Total**                **1500**                    **100.0**
  ------------------------ --------------------------- ------------------

**Table 7: Urban/Rural**

  --------------------------- ------------------------- -----------------
                              Respondent No.            Percentage

  Urban                       830                       55.3

  Rural                       670                       44.7

  Total                       1500                      100.0
  --------------------------- ------------------------- -----------------

![](media/image2.wmf)

Graph 1

Every fifth citizen of the BaH have been involved in some activity or
movement which aim is to make life of the citizens of BaH better, as
much as this is possible.

Larger part of the citizens of the BaH, 80% of them, was passive and
didn't take part in any activity.

### Table 1.1 In the past year have you been involved in any way in any activities, initiatives or citizens movements the aim of which was to improve the living conditions? - By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        121         20.2       151          16.8       272         18.1

  No         472         78.7       737          81.9       1209        80.6

  Refuse                            5            .6         5           .3

  Don't know 7           1.2        7            .8         14          .9

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The citizens of the Republic of Srpska took part in much more
activities, initiatives and movements in order to improve living
conditions in all aspects of life in BaH, comparing with the citizens of
FBaH.

Table 1.2: In the past year have you been involved in any way in any
activities, initiatives or citizens movements the aim of which was to
improve the living conditions? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      42          13.8    102                17.7    127         20.9    272         18.1

  No       256         84.2    468                81.1    474         78.1    1209        80.6

  Refuse   2           .7      3                  .5                          5           .3

  Don't    4           1.3     4                  .7      6           1.0     14          .9
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The citizens of the Serbian nationality are the one that were the most
active in citizens' movements and initiatives, after them are Bosniaks,
while the smallest number of Croats took part in those activities.

![](media/image3.wmf)

Graph 2

Any kind of the contact, with the elected representative, had only 16,3%
of the citizens. Rest of the citizens, 83% of them didn't have contacts
with the representative, on any level of the government.

Table2.1: In the past year have you had any contact with, sought
assistance, advice from an elected representative? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        113         18.8       131          14.6       244         16.3

  No         483         80.5       762          84.7       1245        83.0

  Refuse     2           .3         6            .7         8           .5

  Don't know 2           .3         1            .1         3           .2

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Citizens of the RS had more contacts with their elected representative
than citizens of FBaH. But, it must be stressed out that large majority
of the citizens of both entities didn't have any contacts with any
elected representatives.

Table2.1: In the past year have you had any contact with, sought
assistance, advice from an elected representative? -- By ethnic
background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      40          13.2    87                 15.1    117         19.3    244         16.3

  No       260         85.5    486                84.2    487         80.2    1245        83.0

  Refuse   3           1.0     4                  .7      1           .2      8           .5

  Don't    1           .3                                 2           .3      3           .2
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The largest number of contacts, with they're elected representative,
were made by the Serbs, after that Bosniaks, while, the citizens of the
Croatian nationality didn't make as much contacts as other two
nationalities.

![](media/image4.wmf)

**Graph 3**

The largest numbers of the citizens of BaH have made some contacts with
the representatives on the local (municipality) level**.** 80% of the
contacts were with the local representatives, 17,2% contacts were with
the representatives on the cantonal level, and only 3% of the
respondents made some contacts with the elected representative on the
entity government level. The highest is the level of government the
smallest is the number of the contacts between the citizens and elected
representatives.

![](media/image5.wmf)

Graph 4

The largest number of the citizens didn't even hear anything about
different initiatives, actions or movements that main goals are to
establish communication between the citizens and the government on the
municipality level. Only 25,3% of them knew and heard something about
this matter.

Table 3.1: Have you heard of any sort of activity, initiative or
citizens action in your municipality, the aim of which was to influence
the municipal administration? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        160         26.7       219          24.3       379         25.3

  No         405         67.5       636          70.7       1041        69.4

  Refuse     3           .5         8            .9         11          .7

  Don't know 32          5.3        37           4.1        69          4.6

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

We can say that the citizens of the RS are more informed about the
actions and initiatives of different movements, whose intentions are to
make the communication between people and government better, as much as
possible. Nevertheless, these differences aren't that great.

Table 3.2: Have you heard of any sort of activity, initiative or
citizens action in your municipality, the aim of which was to influence
the municipal administration? -- By region

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      56          18.4    151                26.2    169         27.8    379         25.3

  No       231         76.0    399                69.2    402         66.2    1041        69.4

  Refuse   4           1.3     3                  .5      4           .7      11          .7

  Don't    13          4.3     24                 4.2     32          5.3     69          4.6
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Every fourth Serb and Bosniak is aware of activity and action done in
their municipality in order to influence on this level of government.
Croats are informed the least.

![](media/image6.wmf)

Graph 5

Half of the respondents in this survey, of those who heard about these
actions or took part in them, are satisfied with the fact that this
level of government took their opinion in consideration. Every third
respondent is unsatisfied with the way municipality government is
referring to recommendations coming from those movements.

Table 4.1: Are you satisfied with municipal administration taking into
account citizens' opinion? -- By region

  ---------------------- ----------- -------- ------------ -------- ----------- --------
                         Republic of          Federation            Total       
                         Srpska               B&H                               

                         Frequency   \%       Frequency    \%       Frequency   \%

  Very satisfied         11          6.9      22           10.0     33          8.7

  Partly satisfied       54          33.8     110          50.2     164         43.3

  Partly unsatisfied     45          28.1     33           15.1     78          20.6

  Very unsatisfied       35          21.9     26           11.9     61          16.1

  Refuse                 4           2.5      4            1.8      8           2.1

  Don't know             11          6.9      24           11.0     35          9.2

  Total                  160         100.0    219          100.0    379         100.0
  ---------------------- ----------- -------- ------------ -------- ----------- --------

Citizens of the FBaH are more satisfied with the communication between
their municipality government and different initiatives than citizens of
RS (40,7%).

**Table 4.2:** **Are you satisfied with municipal administration taking
into account citizens' opinion? -- By ethnic background**

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very satisfied    5           8.9     16                 10.6    11          6.5     33          8.7

  Partly satisfied  27          48.2    72                 47.7    63          37.3    164         43.3

  Partly            8           14.3    22                 14.6    48          28.4    78          20.6
  unsatisfied                                                                                      

  Very unsatisfied  4           7.1     24                 15.9    33          19.5    61          16.1

  Refuse            3           5.4     2                  1.3     3           1.8     8           2.1

  Don't know        9           16.1    15                 9.9     11          6.5     35          9.2

  Total             56          100.0   151                100.0   169         100.0   379         100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Bosniaks are most satisfied with the way their government on the
municipal level take in consideration different recommendation coming
from the individuals and different movements, follows Croats, and Serbs
with only 43,8% of those who are satisfied, even thou they make much
more contacts and are aware of the existence of different movements.

![](media/image7.wmf)

#### Graph 6

Most of the legal matters, citizens of the BaH are willing to settle out
of the court, 69.3% of them. 23,8% of the respondents will look for the
settlement on the court.

**Table 5.1:** **In case of dispute, what would be the first step in
solving it? -- By region**

  --------------------- ----------- -------- ------------ -------- ----------- --------
                        Republic of          Federation            Total       
                        Srpska               B&H                               

                        Frequency   \%       Frequency    \%       Frequency   \%

  Out of court/ by      456         76.0     583          64.8     1039        69.3
  agreement                                                                    

  On a court            107         17.8     250          27.8     357         23.8

  Refuse                5           .8       28           3.1      33          2.2

  Don't know            32          5.3      39           4.3      71          4.7

  Total                 600         100.0    900          100.0    1500        100.0
  --------------------- ----------- -------- ------------ -------- ----------- --------

Citizens of the RS are much more willing to settle out of the court than
the FBaH citizens.

**Table 5.2:** **In case of dispute, what would be the first step in
solving it? -- By ethnic background**

  ------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                      Croats              Muslims/Bosniaks           Serbs               Total       

                      Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Out of court/ by    200         65.8    384                66.6    444         73.1    1039        69.3
  agreement                                                                                          

  On a court          61          20.1    167                28.9    128         21.1    357         23.8

  Refuse              19          6.3     11                 1.9     3           .5      33          2.2

  Don't know          24          7.9     15                 2.6     32          5.3     71          4.7

  Total               304         100.0   577                100.0   607         100.0   1500        100.0
  ------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

73,1% of the Serbs will try to find the solution on different legal
matters by agreement and out of the court. Two third of the Bosniaks and
Croats are willing to find the solution by agreement.

![](media/image8.wmf)

Graph 7

The largest number of the citizens of the BaH, 79,9% of them, was not
involved in any legal case with individuals or with institutions. Only
18% of the respondents were involved in some legal case.

Table 6.1: In the past year have you personally or members of your
family had a legal conflict? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        109         18.2       160          17.8       269         17.9

  No         487         81.2       711          79.0       1198        79.9

  Refuse     2           .3         19           2.1        21          1.4

  Don\`t     2           .3         10           1.1        12          .8
  know                                                                  

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Citizens in both entities had equal number of legal conflicts.

Table 6.2: In the past year have you personally or members of your
family had a legal conflict? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      49          16.1    100                17.3    115         18.9    269         17.9

  No       235         77.3    467                80.9    489         80.6    1198        79.9

  Refuse   14          4.6     6                  1.0     1           .2      21          1.4

  Don\`t   6           2.0     4                  .7      2           .3      12          .8
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

All three nationalities had had equal number of legal conflicts.

![](media/image9.wmf)

Graph 8

Most of the respondents who had any kind of legal conflicts, last year,
tried to settle out of the court. Although, large number of them (44,6%)
didn't try to settle out of the court but, instead, solved their
problems on the court.

Table 7.1: Did you try to resolve the case out of court, by agreement?
-- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        65          59.6       79           49.4       144         53.5

  No         42          38.5       78           48.8       120         44.6

  Refuse                            1            .6         1           .4

  Don't know 2           1.8        2            1.3        4           1.5

  Total      109         100.0      160          100.0      269         100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

59,6% of the citizens in RS tried to solve their legal matters out of
the court while 49,4% of the citizens of the Federation done the same
actions.

Table 7.2: Did you try to resolve the case out of court, by agreement?
-- By region

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      30          61.2    45                 45.0    67          58.3    144         53.5

  No       18          36.7    53                 53.0    46          40.0    120         44.6

  Refuse   1           2.0                                                    1           .4

  Don't                        2                  2.0     2           1.7     4           1.5
  know                                                                                    

  Total    49          100.0   100                100.0   115         100.0   269         100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The largest number of Citizens of the Croatian nationality tried to come
to agreement out of the court (61,2%) follows by Serbs (58,3%) and at
least Bosniaks (45%).

![](media/image10.wmf)

Graph 9

Citizens of the BaH, who tried to find the solutions to their legal
matters out of the court, are unsatisfied with those solutions. Those
who are satisfied -they are only partly satisfied with the solutions and
those who are unsatisfied -they are very unsatisfied with the solutions.

### Table 8.1: To what extant are you satisfied with that agreement? -- By region

  ---------------------- ----------- -------- ------------ -------- ----------- --------
                         Republic of          Federation            Total       
                         Srpska               B&H                               

                         Frequency   \%       Frequency    \%       Frequency   \%

  Very satisfied         8           12.3     14           17.7     22          15.3

  Partly satisfied       15          23.1     31           39.2     46          31.9

  Partly unsatisfied     13          20.0     11           13.9     24          16.7

  Very unsatisfied       28          43.1     23           29.1     51          35.4

  Refuse                 1           1.5                            1           .7

  Total                  65          100.0    79           100.0    144         100.0
  ---------------------- ----------- -------- ------------ -------- ----------- --------

Although, majority of the citizens of the RS are trying to settle
agreement out of the court, they are much more unsatisfied with the
settlements they made out of the court than the citizens of FBaH.

### Table 8.2: To what extant are you satisfied with that agreement? -- By ethnic background

  -------------------- ----------- -------- ------------------ ------- ----------- ------- ----------- --------
                       Croats               Muslims/Bosniaks           Serbs               Total       

                       Frequency   \%       Frequency          \%      Frequency   \%      Frequency   \%

  Very satisfied       6           20.0     7                  15.6    9           13.4    22          15.3

  Partly satisfied     9           30.0     17                 37.8    19          28.4    46          31.9

  Partly unsatisfied   5           16.7     8                  17.8    11          16.4    24          16.7

  Very unsatisfied     10          33.3     13                 28.9    27          40.3    51          35.4

  Refuse                                                               1           1.5     1           .7

  Total                30          100.0    45                 100.0   67          100.0   144         100.0
  -------------------- ----------- -------- ------------------ ------- ----------- ------- ----------- --------

Members of the Bosniaks people are mostly satisfied with that agreement
(the one they made out of the court). Follows Croats, while Serbs are
most unsatisfied with the out of the court agreements. Almost half of
the Croats and Bosniaks respondents are satisfied with out of the court
agreements while 41,8% of Serbs are satisfied.

![](media/image11.wmf)

Graph 10

The largest numbers of the BaH citizens, 78,8% of them, were not at the
court, last year. 18,6% had some legal matters done on the court, last
year.

**Table 9.1: Have you personally or member of your family been in court
during the past year? -- By region**

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        104         17.3       175          19.4       279         18.6

  No         484         80.7       698          77.6       1182        78.8

  Refuse     5           .8         18           2.0        23          1.5

  Don't know 7           1.2        9            1.0        16          1.1

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

There are no differences between the citizens from both entities
regarding the solutions of the legal matters.

Table 9.2: Have you personally or member of your family been in court
during the past year? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      56          18.4    111                19.2    107         17.6    279         18.6

  No       230         75.7    456                79.0    489         80.6    1182        78.8

  Refuse   14          4.6     6                  1.0     3           .5      23          1.5

  Don't    4           1.3     4                  .7      8           1.3     16          1.1
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

All the citizens of the BaH, no matter of nationalities, were on the
court, last year, equally.

![](media/image12.wmf)

Graph 11

Most of the citizens, who were on the court last year, were in the role
of the prosecutor, than as witnesses, 34.1% and 19% of them were sue.

Table 10.1: In what role have you been in the court? -- By region

  -------------- ----------- --------- ------------ --------- ----------- ---------
                 Republic of           Federation             Total       
                 Srpska                B&H                                

                 Frequency   \%        Frequency    \%        Frequency   \%

  As plaintiff   36          34.6      76           43.4      112         40.1

  As defendant   23          22.1      30           17.1      53          19.0

  As witness     34          32.7      61           34.9      95          34.1

  Something else 5           4.8       4            2.3       9           3.2

  Refuses        5           4.8       2            1.1       7           2.5

  Don\'t know    1           1.0       2            1.1       3           1.1

  Total          104         100.0     175          100.0     279         100.0
  -------------- ----------- --------- ------------ --------- ----------- ---------

Most of the citizens in both entities were on the court as plaintiffs.
34,6% of the citizens of the RS was in that role last year and 43,4% of
the citizens of the FBaH were plaintiffs, as well. Every third of the
BaH citizen was in the role of the witness.

The smallest percent of the respondents in both entities were in the
role of defendant.

##### Table 10.2: In what role have you been in the court? -- By ethnic background

  ------------- ----------- ------- ------------------ -------- ----------- -------- ----------- --------
                Croats              Muslims/Bosniaks            Serbs                Total       

                Frequency   \%      Frequency          \%       Frequency   \%       Frequency   \%

  As plaintiff  21          37.5    47                 42.3     41          38.3     112         40.1

  As defendant  11          19.6    20                 18.0     21          19.6     53          19.0

  As witness    22          39.3    37                 33.3     35          32.7     95          34.1

  Something     1           1.8     4                  3.6      4           3.7      9           3.2
  else                                                                                           

  Refuses       1           1.8     1                  .9       5           4.7      7           2.5

  Don\'t know                       2                  1.8      1           .9       3           1.1

  Total         56          100.0   111                100.0    107         100.0    279         100.0
  ------------- ----------- ------- ------------------ -------- ----------- -------- ----------- --------

Bosniaks and Serbs were mostly in the role of plaintiffs, in the court,
and least in the role of the defendants.

Croats were mostly in the role of the witness than plaintiff and least
in the role of the defendant.

**Table 11: Different kind of legal conflict\...**

  -------------------------------------------- ------------ --------------
                                               Frequency    \%

  Conflict related to property                 72           25.8

  Traffic violation                            51           18.3

  Conflict between neighbors                   24           8.6

  Transfer of an estate                        17           6.1

  Complaint against firms                      17           6.1

  Divorce / guardianship                       17           6.1

  Stealing                                     16           5.7

  Violating public peace and order             6            2.2

  Deceptions                                   3            1.1

  Loan                                         3            1.1

  Compensation                                 3            1.1

  Murder                                       2            0.7

  Serious body injuries                        2            0.7

  Quarrels                                     2            0.7

  Violation of the personal rights             2            0.7

  Retirements                                  2            0.7

  Debts/ credits                               2            0.7

  To establish the level of invalidity         1            0.4

  Complaint against the city                   1            0.4

  Cutting down the wood                        1            0.4

  Compulsory selling of the firm               1            0.4

  Buying/selling of the firm                   1            0.4

  Slander                                      1            0.4

  Don't know, refuse                           32           11.5

  Total                                        279          100.0
  -------------------------------------------- ------------ --------------

There are many reasons for coming to court, but most often are: legal
matters dealing with the property (25,8%), traffic violations (18,3%),
conflict between neighbors, transfer of the estates, divorces,
guardianships, stealing...

The rest are in the smaller percentage.

![](media/image13.wmf)

**Graph 12**

In, two third of the cases, final decision was made by the court, while
one third is still in the process.

Table 12. 1: In any of those cases did court issue a judgment or a final
decision? --By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 of BaH                              

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        64          61.5       114          65.1       178         63.8

  No         35          33.7       52           29.7       87          31.2

  Refuse     2           1.9        3            1.7        5           1.8

  Don't know 3           2.9        6            3.4        9           3.2

  Total      104         100.0      175          100.0      279         100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

61,5% of the legal conflicts are finished, while in FBaH there are 65,1%
of them, that are finished by the court judgment.

**Table 12. 2: In any of those cases did court issue a judgment or a
final decision? --By ethnic background**

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      35          62.5    73                 65.8    67          62.6    178         63.8

  No       18          32.1    32                 28.8    35          32.7    87          31.2

  Refuse   1           1.8     2                  1.8     2           1.9     5           1.8

  Don't    2           3.6     4                  3.6     3           2.8     9           3.2
  know                                                                                    

  Total    56          100.0   111                100.0   107         100.0   279         100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

![](media/image14.wmf)

Graph 13

There are more than two third of the citizens of the BaH that were in
the court last year and who are satisfied with the court judgment. 25%
of the citizens are unsatisfied with the judgment.

Table 13.1: To what extant are you satisfied with the judgment or final
decision? -- By region

  ---------------------- ----------- -------- ------------ -------- ----------- --------
                         Republic of          Federation            Total       
                         Srpska               B&H                               

                         Frequency   \%       Frequency    \%       Frequency   \%

  Very satisfied         22          34.4     37           32.5     59          33.1

  Partly satisfied       20          31.3     48           42.1     68          38.2

  Partly unsatisfied     9           14.1     13           11.4     22          12.4

  Very unsatisfied       9           14.1     14           12.3     23          12.9

  Refuse                 2           3.1      1            .9       3           1.7

  Don\`t know            2           3.1      1            .9       3           1.7

  Total                  64          100.0    114          100.0    178         100.0
  ---------------------- ----------- -------- ------------ -------- ----------- --------

Citizens of the FBaH are more satisfied with the judgments compared with
the citizens of the RS.

Table 13.2: To what extant are you satisfied with the judgment or final
decision? -- By ethnic background

  -------------------- ----------- -------- ------------------ ------- ----------- ------- ----------- -------
                       Croats               Muslims/Bosniaks           Serbs               Total       

                       Frequency   \%       Frequency          \%      Frequency   \%      Frequency   \%

  Very satisfied       4           11.4     25                 34.2    28          41.8    59          33.1

  Partly satisfied     18          51.4     29                 39.7    21          31.3    68          38.2

  Partly unsatisfied   6           17.1     8                  11.0    8           11.9    22          12.4

  Very unsatisfied     5           14.3     10                 13.7    7           10.4    23          12.9

  Refuse               1           2.9      1                  1.4     1           1.5     3           1.7

  Don\`t know          1           2.9                                 2           3.0     3           1.7

  Total                35          100.0    73                 100.0   67          100.0   178         100.0
  -------------------- ----------- -------- ------------------ ------- ----------- ------- ----------- -------

Bosniaks and Serbs are almost equally satisfied with the judgments with
over 73% of positive answers. We can say that the Croats are also
satisfied while more than 62% of them answered that they are satisfied
with the judgments.

![](media/image15.wmf)

Graph 14

Lawyer equally represents citizens of the both entities, while 44,4%
weren't represent by the lawyer.

##### Table 14.1: Have you been represented by lawyer? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        9           50.0       14           51.9       23          51.1

  No         7           38.9       13           48.1       20          44.4

  Refuse     1           5.6                                1           2.2

  Don't know 1           5.6                                1           2.2

  Total      18          100.0      27           100.0      45          100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Citizens in both entities had legal help in similar percentages.

##### Table 14.2 Have you been represented by lawyer? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      5           45.5    9                  50.0    8           53.3    23          51.1

  No       6           54.5    9                  50.0    5           33.3    20          44.4

  Refuse                                                  1           6.7     1           2.2

  Don't                                                   1           6.7     1           2.2
  know                                                                                    

  Total    11          100.0   18                 100.0   15          100.0   45          100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Bosniaks and Serbs had they legal representatives in half of the cases,
while 45,5% of Croats had lawyers.

![](media/image16.wmf)

Graph 15

Half of the respondents' answers that they had a complete description of
the procedure and advice for lodging a complaint, but not all of the
necessary information.

Table 15.1: Did any of the employees give you clear and complete
description of the procedures before the decision was made and some
advice on how to lodge a complaint? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federacija              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        1           14.3       8            61.5       9           45.0

  No         5           71.4       4            30.8       9           45.0

  Don't know 1           14.3       1            7.7        2           10.0

  Total      7           100.0      13           100.0      20          100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Two third of the FBaH citizens answer that all the necessary information
was given to them. Only 14,3% of the RS citizens said the same.

Table 15.2: In the past year have you personally or member of your
family tried to solve a problem by visiting a municipality? -- By ethnic
background

  ------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
          Croats              Muslims/Bosniaks           Serbs               Total       

          Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes     3           50.0    5                  55.6    1           20.0    9           45.0

  No      3           50.0    2                  22.2    4           80.0    9           45.0

  Don't                       2                  22.2                        2           10.0
  know                                                                                   

  Total   6           100.0   9                  100.0   5           100.0   20          100.0
  ------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Half of the Croats and Bosniaks answered that they enough information
and descriptions of the procedure in lodging the complaints, while Serbs
answered that they didn't have enough information on the same matter.

![](media/image17.wmf)

Graph 16

The largest number of the citizens of the BaH, 60,3% of them, during
last year, didn't come to their Municipality asking for help in order to
solve some of the problems. Only 37,4% of the citizens came to
Municipality for these reasons.

Table 16.1: In the past year have you personally or member of your
family tried to solve a problem by visiting a municipality? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation                          
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        243         40.5       318          35.3       561         37.4

  No         349         58.2       556          61.8       905         60.3

  Refuses    2           .3         12           1.3        14          .9

  Don't know 6           1.0        14           1.6        20          1.3

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Citizens of the RS were more willing to come to their Municipality in
order to ask for help in solving the problems.

**Table 16.2: In the past year have you personally or member of your
family tried to solve a problem by visiting a municipality? -- By ethnic
background**

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      110         36.2    197                34.1    251         41.4    561         37.4

  No       183         60.2    366                63.4    347         57.2    905         60.3

  Refuse   5           1.6     7                  1.2     2           .3      14          .9

  Don't    6           2.0     7                  1.2     7           1.2     20          1.3
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The largest percent of the respondents who came to Municipality in order
to ask for help are Serbs, than Croats and Bosniaks.

![](media/image18.wmf)

Graph 17

61, 1% of the citizens who went to Municipality for help in solving
their problems are satisfied with the results of their visit.

Table17.1: To what level were you satisfied with the given
solutions/advices? -- By region

  ---------------------- ----------- -------- ------------ -------- ----------- --------
                         Republic of          Federation            Total       
                         Srpska               B&H                               

                         Frequency   \%       Frequency    \%       Frequency   \%

  Very satisfied         39          16.0     84           26.4     123         21.9

  Partly satisfied       107         44.0     113          35.5     220         39.2

  Partly unsatisfied     46          18.9     64           20.1     110         19.6

  Very unsatisfied       47          19.3     56           17.6     103         18.4

  Refuse                 2           .8       1            .3       3           .5

  Don\`t know            2           .8                             2           .4

  Total                  243         100.0    318          100.0    561         100.0
  ---------------------- ----------- -------- ------------ -------- ----------- --------

Citizens of the FBaH were more satisfied with the results, after
visiting the Municipality than citizens of the RS. There are much more
those who were very satisfied with their visits in FBaH, than only 16%
of the respondents in RS.

**Table17.1: To what level were you satisfied with the given
solutions/advices? -- By ethnic background**

  -------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                       Croats              Muslims/Bosniaks           Serbs               Total       

                       Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very satisfied       27          24.5    55                 27.9    41          16.3    123         21.9

  Partly satisfied     47          42.7    68                 34.5    104         41.4    220         39.2

  Partly unsatisfied   24          21.8    34                 17.3    51          20.3    110         19.6

  Very unsatisfied     11          10.0    40                 20.3    51          20.3    103         18.4

  Refuse               1           .9                                 2           .8      3           .5

  Don\`t know                                                         2           .8      2           .4

  Total                110         100.0   197                100.0   251         100.0   561         100.0
  -------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats and Bosniaks were much more satisfied with the results of their
visit to Municipality than Serbs.

![](media/image19.wmf)

Graph 18

The BaH citizens consider that municipal administration (comparing
cantonal and entities) have improved its attitude towards citizens in
the greatest extent. Next is cantonal administration while the less
improvement was shown by entities\' administration. The BaH citizens\'
satisfaction regarding administration activities and work of its
representatives is lower as the administration level is higher.

Table18.1: Assessment regarding level of the improvement of the
MUNICIPAL government in relation to citizens' requests and needs? -- By
region

  --------------------- ----------- -------- ------------ -------- ----------- --------
                        Republic of          Federation            Total       
                        Srpska               B&H                               

                        Frequency   \%       Frequency    \%       Frequency   \%

  Significantly         72          12.0     155          17.2     227         15.1
  improved                                                                     

  Partly improved       190         31.7     421          46.8     611         40.7

  Partly worsened       172         28.7     172          19.1     344         22.9

  Significantly         86          14.3     79           8.8      165         11.0
  improved                                                                     

  Refuse                12          2.0      12           1.3      24          1.6

  Don't know            68          11.3     61           6.8      129         8.6

  Total                 600         100.0    900          100.0    1500        100.0
  --------------------- ----------- -------- ------------ -------- ----------- --------

The most of the FBaH citizens think (64%) that municipal administration
improved its attitude towards citizens. Comparing with the FBaH the
citizens of RS with 43,7% think that municipal administration improved
its attitude towards citizens.

In both entities the citizens think that improvement partly occurred.

**Table18.2: Assessment regarding level of the improvement of the
MUNICIPAL government in relation to citizens' requests and needs? -- By
ethnic background**

  ------------------ ----------- ------- ------------------ -------- ----------- ------- ----------- -------
                     Croats              Muslims/Bosniaks            Serbs               Total       

                     Frequency   \%      Frequency          \%       Frequency   \%      Frequency   \%

  Significantly      64          21.1    92                 15.9     71          11.7    227         15.1
  improved                                                                                           

  Partly improved    149         49.0    249                43.2     207         34.1    611         40.7

  Partly worsened    48          15.8    122                21.1     172         28.3    344         22.9

  Significantly      25          8.2     53                 9.2      84          13.8    165         11.0
  improved                                                                                           

  Refuse             1           .3      12                 2.1      11          1.8     24          1.6

  Don't know         17          5.6     49                 8.5      62          10.2    129         8.6

  Total              304         100.0   577                100.0    607         100.0   1500        100.0
  ------------------ ----------- ------- ------------------ -------- ----------- ------- ----------- -------

The most of Croats (70,1%) think that municipal administration improved
its work. More then half of Bosniaks think that improvement occurred
regarding municipal administration while Serbs only notice improvement
with 45.8%.

Table19.1: Assessment regarding level of the improvement of the CANTONAL
government in relation to citizens' requests and needs? -- By region

  --------------------- ----------- -------- ------------ -------- ----------- --------
                        Republic of          Federation            Total       
                        Srpska               B&H                               

                        Frequency   \%       Frequency    \%       Frequency   \%

  Significantly         26          4.3      117          13.0     143         9.5
  improved                                                                     

  Partly improved       95          15.8     387          43.0     482         32.1

  Partly worsened       116         19.3     222          24.7     338         22.5

  Significantly         77          12.8     92           10.2     169         11.3
  improved                                                                     

  Refuse                29          4.8      9            1.0      38          2.5

  Don't know            257         42.8     73           8.1      330         22.0

  Total                 600         100.0    900          100.0    1500        100.0
  --------------------- ----------- -------- ------------ -------- ----------- --------

In the FBaH 56% of the citizens notice improvement regarding work of the
cantonal administration while 34,9% of the citizens think that their
work changed for the worse.

The most of the RS citizens answered with \"don\'t know\" since they
don\'t meet this level of the administration in RS. The citizens who
have met the cantonal administration think by 20,1 % that its work have
improved while there is more of them (32,1) who think that their work
changed for the worse.

Table19.2: Assessment regarding level of the improvement of the CANTONAL
government in relation to citizens' requests and needs? -- By ethnic
background

  ------------------ ----------- ------- ------------------ -------- ---------- ------- ----------- -------
                     Croats              Muslims/Bosniaks            Serbs              Total       

                     Frequency   \%      Frequency          \%       Fervency   \%      Frequency   \%

  Significantly      41          13.5    76                 13.2     25         4.1     143         9.5
  improved                                                                                          

  Partly improved    134         44.1    227                39.3     115        18.9    482         32.1

  Partly worsened    74          24.3    138                23.9     125        20.6    338         22.5

  Significantly      22          7.2     64                 11.1     79         13.0    169         11.3
  improved                                                                                          

  Refuse                                 10                 1.7      28         4.6     38          2.5

  Don't know         33          10.9    62                 10.7     235        38.7    330         22.0

  Total              304         100.0   577                100.0    607        100.0   1500        100.0
  ------------------ ----------- ------- ------------------ -------- ---------- ------- ----------- -------

Work improvement of the cantonal administration is the best noticed by
Croats (57,6%) then Bosniaks (53,5) and Serbs (23%).

Table 20.1: Assessment regarding level of the improvement of the ENTITY
government in relation to citizens' requests and needs? -- By region

  --------------------- ----------- -------- ------------ -------- ----------- --------
                        Republic of          Federation            Total       
                        Srpska               B&H                               

                        Frequency   \%       Frequency    \%       Frequency   \%

  Significantly         29          4.8      129          14.3     158         10.5
  improved                                                                     

  Partly improved       130         21.7     313          34.8     443         29.5

  Partly worsened       176         29.3     230          25.6     406         27.1

  Significantly         115         19.2     104          11.6     219         14.6
  improved                                                                     

  Refuse                14          2.3      15           1.7      29          1.9

  Don't know            136         22.7     109          12.1     245         16.3

  Total                 600         100.0    900          100.0    1500        100.0
  --------------------- ----------- -------- ------------ -------- ----------- --------

The FBaH citizens mostly think that improvement occurred regarding work
of the entity administration, more then the citizens of RS.

The citizens of the FBaH with 49,1% think that the entity administration
improved its work and 36,5% of the citizens of RS.

In RS half of the citizens think that the work of entity administration
changed to worse.

Table 20.2: Assessment regarding level of the improvement of the ENTITY
government in relation to citizens' requests and needs? -- By ethnic
background

  ----------------- ----------- -------- ------------------ -------- ----------- ------- ----------- -------
                    Croats               Muslims/Bosniaks            Serbs               Total       

                    Frequency   \%       Frequency          \%       Frequency   \%      Frequency   \%

                    35          11.5     91                 15.8     32          5.3     158         10.5

  Significantly     115         37.8     178                30.8     145         23.9    443         29.5
  improved                                                                                           

  Partly improved   70          23.0     158                27.4     176         29.0    406         27.1

  Partly worsened   39          12.8     63                 10.9     114         18.8    219         14.6

  Significantly     3           1.0      9                  1.6      15          2.5     29          1.9
  improved                                                                                           

  Refuse            42          13.8     78                 13.5     125         20.6    245         16.3

  Don't know        304         100.0    577                100.0    607         100.0   1500        100.0
  ----------------- ----------- -------- ------------------ -------- ----------- ------- ----------- -------

Comparing with other nationalities Croats note the greatest improvement
of the entity administration work, next are Bosniaks while the most of
Serbs think that work of the entity administration changed to worse.

![](media/image20.wmf)

Graph 19

The citizens of BaH see economical problem as the main problem facing
the BaH Government at all administration levels (unemployment 42,9% and
economical reconstruction 16,4%), then follows administration corruption
(14,2%) and crime (12,7%).

These are four major problems that BaH Government is confronted with.

Table21.1: Main problems that the Government of the BaH is facing with
on the level of municipalities, cantons and entities -- by region

  ------------------------------- ----------- ------- ------------ ------- ----------- --------
                                  Republic of         Federation           Total       
                                  Srpska              BaH                              

                                  Frequency   \%      Frequency    \%      Frequency   \%

  Unemployment                    233         38.8    411          45.7    644         42.9

  Economic Reconstruction         92          15.3    154          17.1    246         16.4

  Government Corruption           97          16.2    116          12.9    213         14.2

  Holding the Autonomy of our     26          4.3     9            1.0     35          2.3
  Entity                                                                               

  Excessive number of law and     10          1.7     27           3.0     37          2.5
  regulations                                                                          

  Crime                           86          14.3    104          11.6    190         12.7

  Peace Keeping                   5           .8      4            .4      9           .6

  Refugees and displaced persons  10          1.7     15           1.7     25          1.7
  returning                                                                            

  War criminals arresting         2           .3      13           1.4     15          1.0

  Developments in FRY and Kosovo  1           .2                           1           .1

  Future of Dayton-Paris          1           .2      2            .2      3           .2
  Agreement                                                                            

  Terrorism; fighting Terrorism                       2            .2      2           .1

  Constitutional Amendments       3           .5      9            1.0     12          .8

  Attracting Foreign Investments  8           1.3     16           1.8     24          1.6

  Other                           5           .8      1            .1      6           .4

  Refuses                         1           .2      3            .3      4           .3

  Don\'t know                     20          3.3     14           1.6     34          2.3

  Total                           600         100.0   900          100.0   1500        100.0
  ------------------------------- ----------- ------- ------------ ------- ----------- --------

The citizens of both entities see the same problems as the major
problems confronting their respective Governments. These are primary
economical problems (unemployment and economical reconstruction) but
also problems of crime and corruption.

In RS the issue regarding viability of the entity autonomy is singled
out. The other problems are not so important.

Table21.2: Main problems that the Government of the BaH is facing with
on the level of municipalities, cantons and entities -- by region

  --------------------- ---------- ------- ------------------ ------- ----------- ------- ----------- -------
                        Croats             Muslims/Bosniaks           Serbs               Total       

                        Fervency   \%      Frequency          \%      Frequency   \%      Frequency   \%

                        136        44.7    280                48.5    223         36.7    644         42.9

  Unemployment          50         16.4    101                17.5    93          15.3    246         16.4

  Economic              41         13.5    71                 12.3    98          16.1    213         14.2
  Reconstruction                                                                                      

  Government Corruption 3          1.0     7                  1.2     25          4.1     35          2.3

  Holding the Autonomy  11         3.6     14                 2.4     12          2.0     37          2.5
  of our Entity                                                                                       

  Excessive number of   43         14.1    55                 9.5     91          15.0    190         12.7
  law and regulations                                                                                 

  Crime                 1          .3      2                  .3      6           1.0     9           .6

  Peace Keeping         3          1.0     8                  1.4     14          2.3     25          1.7

  Refugees and          2          .7      11                 1.9     2           .3      15          1.0
  displaced persons                                                                                   
  returning                                                                                           

  War criminals                                                       1           .2      1           .1
  arresting                                                                                           

  Developments in FRY                                                 2           .3      3           .2
  and Kosovo                                                                                          

  Future of             2          .7                                                     2           .1
  Dayton-Paris                                                                                        
  Agreement                                                                                           

  Terrorism; fighting   2          .7      5                  .9      5           .8      12          .8
  Terrorism                                                                                           

  Constitutional        4          1.3     9                  1.6     11          1.8     24          1.6
  Amendments                                                                                          

  Attracting Foreign    3          1.0                                3           .5      6           .4
  Investments                                                                                         

  Other                                    2                  .3      2           .3      4           .3

  Refuses               3          1.0     12                 2.1     19          3.1     34          2.3

                        304        100.0   577                100.0   607         100.0   1500        100.0
  --------------------- ---------- ------- ------------------ ------- ----------- ------- ----------- -------

All three nationalities stress same problems as the main problems facing
the entity governments on all levels. These are economical problems
(unemployment and economical reconstruction) and then corruption of the
government and crime.

![](media/image21.wmf)

Graph 20

The BaH citizens think that corruption is the most diffused within the
Privatization Agency (60,8%), the Custom (57,3%), the Post Services and
Electro distribution (56,3) and the Revenue Agency (54,8).

Almost half of the BaH citizens think that corruption is present at
almost all levels of the administration, from municipality up to
presidency of BaH.

The corruption is at least present with the military and education
although over 20% of the citizens BaH think that corruption is also
present with those two administration segments.

The BaH citizens note corruption as one of the greatest problems in the
society and it is small number of the segments where the corruption is
not present in large extent according to their opinion.

##### Table 22.1: Presence of the corruption in organs and institutions -- By region

  --------------------------- -------------- -------------- --------------
                              Republika      Federacija B&H Total
                              Srpska                        

  Healthcare system           3.18           2.83           2.97

  Education                   2.95           2.61           2.75

  Legal system and public     3.45           2.96           3.15
  prosecutor                                                

  Police                      3.32           2.85           3.04

  Military                    2.48           2.44           2.46

  Customs                     3.91           3.38           3.60

  Tax Agencies                3.76           3.45           3.58

  Cadastral Agencies and      3.33           2.90           3.07
  Comities                                                  

  Private Companies           3.46           3.07           3.23

  State Companies             3.63           3.17           3.36

  Banks                       3.39           2.62           2.93

  PTT, Power supply Companies 4.02           3.37           3.64

  Municipal Government        3.71           3.36           3.50

  Cantonal Government         3.68           3.38           3.49

  Entity Government           3.70           3.31           3.47

  Entity Parliament           3.64           3.25           3.41

  BaH Council of Ministers    3.67           3.29           3.44

  BaH Presidency              3.72           3.27           3.45

  Privatization Agencies      3.96           3.61           3.75
  --------------------------- -------------- -------------- --------------

The citizens of RS think that corruption is the most present within the
Post and Telephone Services and Electro distribution, then within the
Privatization Agency, Custom, and Revenue Agency.

Military and education are the least corrupted according to the c
citizens' opinion.

In the FBaH corruption is the most present within the Privatization
Agency, the Revenue Agency, Custom, Cantonal administration, the Post
and Telephone Services and Electro distribution companies according to
the citizens opinion. Military and Education are segments with the least
corruption according to the citizens.

As we can see the citizens of both entities see the same institutions as
the most corrupted. In RS average assessment of the corruption is higher
then in the FBaH.

##### Table 22.2 Presence of the corruption in organs and institutions -- By ethnic background

  ------------------------- ----------- ------------------ ----------- -----------
                            Croats      Muslims/Bosniaks   Serbs       Total

  Healthcare system         2.86        2.85               3.14        2.97

  Education                 2.45        2.67               2.94        2.75

  Legal system and public   2.89        3.03               3.41        3.15
  prosecutor                                                           

  Police                    2.92        2.88               3.25        3.04

  Military                  2.57        2.35               2.50        2.46

  Customs                   3.75        3.22               3.88        3.60

  Tax Agencies              3.81        3.30               3.73        3.58

  Cadastral Agencies and    2.99        2.90               3.29        3.07
  Comities                                                             

  Private Companies         3.32        2.96               3.45        3.23

  State Companies           3.27        3.20               3.55        3.36

  Banks                     2.83        2.59               3.32        2.93

  PTT, Power supply         3.62        3.28               3.97        3.64
  Companies                                                            

  Municipal Government      3.48        3.37               3.65        3.50

  Cantonal Government       3.49        3.38               3.61        3.49

  Entity Government         3.35        3.35               3.64        3.47

  Entity Parliament         3.39        3.25               3.57        3.41

  BaH Council of Ministers  3.44        3.29               3.59        3.44

  BaH Presidency            3.46        3.23               3.65        3.45

  Privatization Agencies    3.76        3.53               3.96        3.75
  ------------------------- ----------- ------------------ ----------- -----------

Croats note the greatest presence of the corruption with the Revenue
Agency, Privatization Agency, Custom, Post and Telephone Service and
Electro distribution.

Bosniaks think that corruption is the most present with the
Privatization Agency, then Cantonal, Municipal, and Entity
administration.

Serbs note the greatest corruption with Post and Telephone Service,
Electro distribution, Privatization Agency, Custom and Revenue Agency.

It is interesting that Bosniaks the most note corruption with ruling
structure at all levels comparing with Croats and Serbs who see the most
corruption within the state companies. The average assessment of the
corruption is the least with Bosniaks, and then with Croats while with
Serbs is the highest average assessment of the corruption.

![](media/image22.wmf)

Graph 21

Although the citizens of BaH consider the corruption as a major and
present problem they also think that the level corruption has increased
comparing with the last year. Two third of the citizens (64,4%) answered
that they are aware of the increase of the corruption. Every fourth
citizen thinks that level of corruption decreased during the last year.

##### Table 23.1: Corruption level comparing with the last year -- by region

  -------------------- ----------- -------- ------------ -------- ----------- --------
                       Republic of          Federation            Total       
                       Srpska               B&H                               

                       Frequency   \%       Frequency    \%       Frequency   \%

  Significantly        155         25.8     218          24.2     373         24.9
  increased                                                                   

  Partly increased     267         44.5     325          36.1     592         39.5

  Partly decreased     102         17.0     270          30.0     372         24.8

  Significantly        9           1.5      30           3.3      39          2.6
  decreased                                                                   

  Refuses              11          1.8      13           1.4      24          1.6

  Don\'t know          56          9.3      44           4.9      100         6.7

  Total                600         100.0    900          100.0    1500        100.0
  -------------------- ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (70,3%) think that level of corruption
increased comparing with the last year. The FBaH citizens (60,3%) also
think that the level of corruption increased comparing with the last
year. The most of the citizens, regardless the entity, think that
corruption increased to some extant.

##### 

##### Table 23.1: Corruption level comparing with the last year -- by ethnic background

  ----------------- ----------- ------- ------------------ -------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks            Serbs               Total       

                    Frequency   \%      Frequency          \%       Frequency   \%      Frequency   \%

  Significantly     68          22.4    145                25.1     157         25.9    373         24.9
  increased                                                                                         

  Partly increased  107         35.2    214                37.1     264         43.5    592         39.5

  Partly decreased  98          32.2    160                27.7     112         18.5    372         24.8

  Significantly     5           1.6     24                 4.2      10          1.6     39          2.6
  decreased                                                                                         

  Refuses           7           2.3     4                  .7       13          2.1     24          1.6

  Don\'t know       19          6.3     30                 5.2      51          8.4     100         6.7

  Total             304         100.0   577                100.0    607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ -------- ----------- ------- ----------- -------

The most Serbs 69,4% think that the level of corruption increased during
the last year next are Bosniaks with 62,2% and then Croats 57,6%. All
three nationalities think that the level of corruption increased during
the last year.

![](media/image23.wmf)

Graph 22

It is disturbing that the most of the BaH citizens expect increase of
the corruption in the following year. More then half of the citizens
have such expectation. Every third citizen of BaH expects decrease of
the corruption in following period but not in great extent.

##### Table 24.1: Expected level or corruption in next year -- by region

  -------------------- ----------- -------- ------------ -------- ----------- --------
                       Republic of          Federation            Total       
                       Srpska               B&H                               

                       Frequency   \%       Frequency    \%       Frequency   \%

  Significantly        137         22.8     191          21.2     328         21.9
  increased                                                                   

  Partly increased     217         36.2     293          32.6     510         34.0

  Partly decreased     109         18.2     260          28.9     369         24.6

  Significantly        28          4.7      51           5.7      79          5.3
  decreased                                                                   

  Refuses              4           .7       7            .8       11          .7

  Don\'t know          105         17.5     98           10.9     203         13.5

  Total                600         100.0    900          100.0    1500        100.0
  -------------------- ----------- -------- ------------ -------- ----------- --------

More then half of the citizens in both entities expect increase of the
corruption in the following year. The RS citizens expect that corruption
increase in greater extent then the citizens of the FBaH.

**Table 24.2: Expected level or corruption in next year -- by ethnic
background**

  ----------------- ----------- ------- ------------------ -------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks            Serbs               Total       

                    Frequency   \%      Frequency          \%       Frequency   \%      Frequency   \%

  Significantly     51          16.8    132                22.9     144         23.7    328         21.9
  increased                                                                                         

  Partly increased  110         36.2    173                30.0     221         36.4    510         34.0

  Partly decreased  86          28.3    167                28.9     113         18.6    369         24.6

  Significantly     13          4.3     37                 6.4      29          4.8     79          5.3
  decreased                                                                                         

  Refuses           1           .3      5                  .9       5           .8      11          .7

  Don\'t know       43          14.1    63                 10.9     95          15.7    203         13.5

  Total             304         100.0   577                100.0    607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ -------- ----------- ------- ----------- -------

All three nationalities expect increase of the corruption in the
following period. 60,1% of Serbs expects increase of the corruption but
53 % of Croats and 52,9% of Bosniaks expect the corruption.

![](media/image24.wmf)

Graph 23

The most of the citizens of BaH 80% did not give money to the public
servants working with the public administration in order to complete
certain tasks.

14,5% of the BaH citizens gave money to some public servants working
with public administration in order to complete certain task.

Table 25.1: In the past year have you paid any unofficial sum to any
servant with public administration in order to complete the task? -- By
region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        112         18.7       105          11.7       217         14.5

  No         450         75.0       762          84.7       1212        80.8

  Refuse     24          4.0        26           2.9        50          3.3

  Don't know 14          2.3        7            .8         21          1.4

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The RS citizens, in higher percentage, gave money to the public servants
then the citizens of the FBaH. In RS 18,7% of the citizens gave money
since in the FBaH 11,7% of the citizens done the same thing.

Table 25.2: In the past year have you paid any unofficial sum to any
servant with public administration in order to complete the task? -- By
ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      45          14.8    66                 11.4    106         17.5    217         14.5

  No       244         80.3    495                85.8    462         76.1    1212        80.8

  Refuse   12          3.9     12                 2.1     25          4.1     50          3.3

  Don't    3           1.0     4                  .7      14          2.3     21          1.4
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

During the last year 17,5% of Serbs gave money in order to complete
certain task but 14,8% of Croats gave the money while 11,4% of Bosniaks
gave.

![](media/image25.wmf)

Graph 24

There is much more citizens (31,5%) who gave presents then money to the
public servants during the last year in order to complete certain tasks.
It should be noted that the citizens of BaH in great extent do not see
giving the presents as bribe as they see money giving.

Table 26.1: In the past year have you provided any gifts to any public
administration servant in order to complete the task? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        203         33.8       270          30.0       473         31.5

  No         375         62.5       600          66.7       975         65.0

  Refuse     14          2.3        20           2.2        34          2.3

  Don't know 8           1.3        10           1.1        18          1.2

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The citizens of both entities gave more presents then money to the
public servants. Around one third of the citizens gave presents to the
public servants in order to complete certain tasks.

Table 26.2: In the past year have you provided any gifts to any public
administration servant in order to complete the task? -- By ethnic
background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs                           

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      104         34.2    167                28.9    199         32.8    473         31.5

  No       185         60.9    393                68.1    389         64.1    975         65.0

  Refuse   9           3.0     12                 2.1     12          2.0     34          2.3

  Don't    6           2.0     5                  .9      7           1.2     18          1.2
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

One third of Croats and Serbs gave presents to the public servant in
order to complete certain tasks during the last year. Less number of
Bosniaks (28,9%) tried to complete certain task on the similar manner.

![](media/image26.wmf)

Graph 25

The most citizens of BaH 73,4% were not oblige to submit additional
documents from the other Government institution archive. 15,2 % of the
citizens was requested such document by the government official.

Table 27.1: If you have had an application decided by government
official in the past year were you ever required to produce supporting
documents from the archive or from another government agency? -- By
region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        130         21.7       98           10.9       228         15.2

  No         386         64.3       715          79.4       1101        73.4

  Refuse     22          3.7        21           2.3        43          2.9

  Don't know 62          10.3       66           7.3        128         8.5

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Every fifth citizen of RS was requested by the Government official to
submit additional documentation filed with some other Government Agency.
In the FBaH every tenth citizen was requested the same.

Table 27.2: If you have had an application decided by government
official in the past year were you ever required to produce supporting
documents from the archive or from another government agency? -- By
ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      32          10.5    70                 12.1    126         20.8    228         15.2

  No       235         77.3    456                79.0    399         65.7    1101        73.4

  Refuse   11          3.6     12                 2.1     20          3.3     43          2.9

  Don't    26          8.6     39                 6.8     62          10.2    128         8.5
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Every fifth Serb was requested by the Government official to submit
additional documentation filed with some other Government Agency during
the last year. Croats and Bosniaks were requested the same in 10% of the
cases.

![](media/image27.wmf)

Graph 26

Citizens mostly address family members (34,2%), then friends (24%) and
important persons from the local community (5,3%) for help when not able
to finish certain procedure with government institutions. Then follow
international organizations (4,8%) and working colleagues (4,7%). 6,5%
of the citizens do not address anyone for help when able to solve some
of the procedures.

In such situations citizens mostly trust to individuals to whom they
have good relations. The BaH citizens do not have much confidence with
NGO\'s and system institutions.

Table 28.1: Where do you turn for help in case that you do seek help
from some other place? -- By region

  ------------------------------- ----------- ------- ------------ ------- ----------- --------
                                  Republic of         Federation           Total       
                                  Srpska              B&H                              

                                  Frequency   \%      Frequency    \%      Frequency   \%

  Members of extended family      199         33.2    314          34.9    513         34.2

  Closest friends                 143         23.8    217          24.1    360         24.0

  Work colleagues                 30          5.0     41           4.6     71          4.7

  Neighbors                       14          2.3     14           1.6     28          1.9

  Management of the firm where    22          3.7     21           2.3     43          2.9
  you work                                                                             

  Local community                 6           1.0     7            .8      13          .9

  Social Center                   11          1.8     13           1.4     24          1.6

  Humanitarian or NGO             13          2.2     16           1.8     29          1.9

  Citizens associations           2           .3      5            .6      7           .5

  Important persons in your       46          7.7     34           3.8     80          5.3
  community                                                                            

  Important politicians of        10          1.7     11           1.2     21          1.4
  political parties                                                                    

  Elected representatives         14          2.3     22           2.4     36          2.4

  International organizations     29          4.8     43           4.8     72          4.8

  Someone else                    4           .7      45           5.0     49          3.3

  None                            31          5.2     67           7.4     98          6.5

  Don\'t know                     22          3.7     25           2.8     47          3.1

  Refuses                         4           .7      5            .6      9           .6

  Total                           600         100.0   900          100.0   1500        100.0
  ------------------------------- ----------- ------- ------------ ------- ----------- --------

The RS citizens mostly address family members (33,2%), then friends
(23,8%) and important persons from the local community (7,7%) for help
when not able to finish certain procedure with government institutions.
Then follow working colleagues (5%) and international organizations
(4,8%).

The FBaH citizens mostly address family members (34,9%), then friends
(24,1%) and to international community (4,8%) for help when not able to
finish certain procedure with government institutions. Then follow
working colleagues (4,6%) and important persons from the local community
(3,8%).

Table 28.2: Where do you turn for help in case that you do seek help
from some other place? -- By ethnic background

  --------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                        Croats              Muslims/Bosniaks           Serbs               Total       

                        Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Members of extended   83          27.3    217                37.6    209         34.4    513         34.2
  family                                                                                               

  Closest friends       70          23.0    141                24.4    145         23.9    360         24.0

  Work colleagues       22          7.2     19                 3.3     30          4.9     71          4.7

  Neighbors             3           1.0     11                 1.9     14          2.3     28          1.9

  Management of the     8           2.6     15                 2.6     19          3.1     43          2.9
  firm where you work                                                                                  

  Local community       2           .7      5                  .9      6           1.0     13          .9

  Social Center         8           2.6     7                  1.2     8           1.3     24          1.6

  Humanitarian or NGO   6           2.0     11                 1.9     12          2.0     29          1.9

  Citizens associations 1           .3      3                  .5      2           .3      7           .5

  Important persons in  17          5.6     14                 2.4     48          7.9     80          5.3
  your community                                                                                       

  Important politicians 5           1.6     5                  .9      11          1.8     21          1.4
  of political parties                                                                                 

  Elected               11          3.6     11                 1.9     14          2.3     36          2.4
  representatives                                                                                      

  International         17          5.6     27                 4.7     28          4.6     72          4.8
  organizations                                                                                        

  Someone else          12          3.9     34                 5.9     3           .5      49          3.3

  None                  29          9.5     36                 6.2     33          5.4     98          6.5

  Don\'t know           10          3.3     16                 2.8     21          3.5     47          3.1

  Refuses                                   5                  .9      4           .7      9           .6

                        304         100.0   577                100.0   607         100.0   1500        100.0
  --------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats mostly address family members (27,3%), then friends (23%) and
working colleagues (7,2%) for help when not able to finish certain
procedure with government institutions. Then follow important persons
from the local community (5,6%). and international organizations (5,6%).
Bosniaks mostly address family member (37,6%), then friend (24,4%) and
international organizations (4,7%) for help when not able to finish
certain procedure with government institutes. Then follow working
colleagues (3,3%) and important persons from the local community (2,4%).

Serbs mostly address family members (34,4%), then to friends (23,95) and
to important persons from the local community (7,9%) for help when not
able to finish certain procedure with government institutions. Then
follow working colleagues (4,9%) and international organization (4,6%).

![](media/image28.wmf)

Graph 27

Equal number of the citizens have not heard anything regarding
activities, actions and initiatives of a humanitarian organizations and
NGO in BaH.

Table 29.1: Have you heard about any activities, actions or initiatives
of humanitarian or non-government organizations or citizens\'
association? -- By region

  ------------ ----------- --------- ------------ --------- ----------- ---------
               Republic of           Federation             Total       
               Srpska                B&H                                

               Frequency   \%        Frequency    \%        Frequency   \%

  Yes          306         51.0      425          47.2      731         48.7

  No           262         43.7      417          46.3      679         45.3

  Refuse       2           .3        22           2.4       24          1.6

  Don't know   30          5.0       36           4.0       66          4.4

  Total        600         100.0     900          100.0     1500        100.0
  ------------ ----------- --------- ------------ --------- ----------- ---------

The RS citizens are little bit more familiar with actions, activities
and initiatives of the humanitarian organizations and NGO then the
citizens of the FBaH. That difference is not either big or significant.

Table 29.2: Have you heard about any activities, actions or initiatives
of humanitarian or non-government organizations or citizens\'
association? -- By ethnic background

  --------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
            Croats              Muslims/Bosniaks           Serbs               Total       

            Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes       114         37.5    310                53.7    300         49.4    731         48.7

  No        172         56.6    230                39.9    273         45.0    679         45.3

  Refuse    12          3.9     9                  1.6     3           .5      24          1.6

  Don't     6           2.0     28                 4.9     31          5.1     66          4.4
  know                                                                                     

  Total     304         100.0   577                100.0   607         100.0   1500        100.0
  --------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Bosniaks (53,7%) are the most familiar with activities of the
humanitarian organizations and NGO, and then Serbs (49,4%) while Croats
(37,5%) are the least familiar with such activities.

The most important issues for the BaH citizens we could divide in three
categories. The first category includes economical problems:
unemployment (32,9%), low and irregular salaries (14,2%), difficult
economical situation (12,4) and low and irregular pensions 9,3%).

The second category includes corruption (15,2%) and crime (6,4%).

The citizens pointed out the present political situation within the
state (12,4%) as the third major problem. As we can see the major
problems and individual issues important to the BaH citizens confronting
the BaH government are without great difference.

The second important issues to the BaH citizens are almost identical
with the most important topics.

![](media/image29.wmf)

Graph 28

We can make a categorization of the topics that are of the most
importance for the largest number of BaH citizens.

First category is for the problems connected with the economic aspects
of life: unemployment, low and irregular salaries, difficult economic
situation and irregular and low pensions.

Second category is related with corruption and crime.

Third category and one of the problems of the large importance is
political situation in the state. As we can see, problems are both
individual and related to the situation in the state, and they are
almost identical with the second choice problems.

Table 30.1: Topics of personal interest for the respondent, most
important -- by region

  ------------------------------- ----------- ------- ------------ ------- ----------- -------
                                  Republic of         Federation           Table       
                                  Srpska              B&H                              

                                  Frequency   \%      Frequency    \%      Frequency   \%

  Corruption                      91          15.2    137          15.2    228         15.2

  Low and irregular salaries      99          16.5    114          12.7    213         14.2

  Low and irregular pensions      65          10.8    75           8.3     140         9.3

  Unemployment                    182         30.3    308          34.2    490         32.7

  Political situation in the      17          2.8     33           3.7     50          3.3
  country                                                                              

  Interethnic tensions and issues 4           .7      2            .2      6           .4

  Inability of return of refugees 3           .5      7            .8      10          .7
  to their homes                                                                       

  Inability to return privately   6           1.0     4            .4      10          .7
  owned property                                                                       

  Crime                           50          8.3     47           5.2     97          6.5

  Polluted environment            1           .2      2            .2      3           .2

  Current government              1           .2      7            .8      8           .5

  Privatization                   3           .5      11           1.2     14          .9

  Difficult economic situation    60          10.0    127          14.1    187         12.5

  High prices                     6           1.0     11           1.2     17          1.1

  Health care                     1           .2      2            .2      3           .2

  Education                       2           .3      1            .1      3           .2

  Emigration - especially young   3           .5      5            .6      8           .5
  people                                                                               

  Likelihood of outbreak of armed 3           .5                           3           .2
  conflict                                                                             

  Other                           1           .2                           1           .1

  Don\'t know                                         1            .1      1           .1

  Refuses                         2           .3      6            .7      8           .5

  Total                           600         100.0   900          100.0   1500        100.0
  ------------------------------- ----------- ------- ------------ ------- ----------- -------

The RS citizens see unemployment (30,3), low and irregular salaries
(16,5%), corruption (15,2%), low and irregular pensions (10,8%),
difficult economical situation (10%) and crime (8,3%) as major problems.
The FBaH citizens see unemployment (34,2%), corruption (15,2%),
difficult economical situation (14,1%), low and irregular salaries
(12,7%), low and irregular pensions (8,3%) and crime (5,2%).

Table 30.2: Topics of personal interest for the respondent, most
important -- by ethnic background

  -------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                       Croats              Muslims/Bosniaks           Serbs                           

                       Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Corruption           49          16.1    90                 15.6    88          14.5    228         15.2

  Low and irregular    36          11.8    80                 13.9    97          16.0    213         14.2
  salaries                                                                                            

  Low and irregular    23          7.6     53                 9.2     63          10.4    140         9.3
  pensions                                                                                            

  Unemployment         94          30.9    216                37.4    177         29.2    490         32.7

  Political situation  13          4.3     22                 3.8     15          2.5     50          3.3
  in the country                                                                                      

  Interethnic tensions 2           .7      1                  .2      3           .5      6           .4
  and issues                                                                                          

  Inability of return  1           .3      5                  .9      3           .5      10          .7
  of refugees to their                                                                                
  homes                                                                                               

  Inability to return  1           .3      2                  .3      7           1.2     10          .7
  privately owned                                                                                     
  property                                                                                            

  Crime                25          8.2     16                 2.8     53          8.7     97          6.5

  Polluted environment                     2                  .3      1           .2      3           .2

  Current government   2           .7      5                  .9      1           .2      8           .5

  Privatization        4           1.3     6                  1.0     3           .5      14          .9

  Difficult economic   39          12.8    67                 11.6    79          13.0    187         12.5
  situation                                                                                           

  High prices          6           2.0     5                  .9      6           1.0     17          1.1

  Health care          2           .7                                 1           .2      3           .2

  Education                                1                  .2      2           .3      3           .2

  Emigration -         1           .3      5                  .9      2           .3      8           .5
  especially young                                                                                    
  people                                                                                              

  Likelihood of                                                       3           .5      3           .2
  outbreak of armed                                                                                   
  conflict                                                                                            

  Other                1           .3                                                     1           .1

  Don\'t know                                                         1           .2      1           .1

  Refuses              5           1.6     1                  .2      2           .3      8           .5

  Total                304         100.0   577                100.0   607         100.0   1500        100.0
  -------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats see unemployment (39,9%), corruption (16,1%), difficult
economical situation (12,8%), low and irregular salaries (11,8%), crime
(8,2%) and low and irregular pensions (7,6%) as major problems. Bosniaks
see unemployment (37,4%), corruption (15,6%), low and irregular salaries
(13,9%) difficult economic situation (11,6%), low and irregular pensions
(9,2%) and political situation in the state ((3,8%) as major problems.
Serbs see unemployment (29,9%), low and irregular salaries (16%),
corruption (14,5), difficult economic situation (13%), low and irregular
pensions (10,4%) and crime (8,7%) as major problems.

##### Table 31.1 -- Second most important topic\... -- by region

  ------------------------ ----------- ------- ------------ ------- ----------- -------
                           Republic of         Federation                       
                           Srpska              B&H                              

                           Frequency   \%      Frequency    \%      Frequency   \%

  Corruption               70          11.7    92           10.3    162         10.9

  Low and irregular        77          12.9    126          14.1    203         13.6
  salaries                                                                      

  Low and irregular        30          5.0     44           4.9     74          5.0
  pensions                                                                      

  Unemployment             115         19.2    197          22.1    312         20.9

  Political situation in   16          2.7     43           4.8     59          4.0
  the country                                                                   

  Interethnic tensions and 5           .8      13           1.5     18          1.2
  issues                                                                        

  Inability of return of   3           .5      15           1.7     18          1.2
  refugees to their homes                                                       

  Inability to return      11          1.8     9            1.0     20          1.3
  privately owned property                                                      

  Crime                    85          14.2    108          12.1    193         12.9

  Polluted environment     3           .5      8            .9      11          .7

  Current government       1           .2      10           1.1     11          .7

  Privatization            10          1.7     9            1.0     19          1.3

  Difficult economic       73          12.2    97           10.9    170         11.4
  situation                                                                     

  High prices              51          8.5     55           6.2     106         7.1

  Health care              15          2.5     9            1.0     24          1.6

  Education                2           .3      8            .9      10          .7

  Emigration - especially  16          2.7     41           4.6     57          3.8
  young people                                                                  

  Likelihood of outbreak   7           1.2     6            .7      13          .9
  of armed conflict                                                             

  Other                    3           .5      1            .1      4           .3

  Don\'t know                                  1            .1      1           .1

  Refuses                  5           .8      1            .1      6           .4

  Total                    598         100.0   893          100.0   1491        100.0
  ------------------------ ----------- ------- ------------ ------- ----------- -------

The RS citizens see unemployment (19,2%), crime (14,2), low and
irregular salaries (12,9%), difficult economical situation (12,2%),
corruption (11,7%) and high prices (8,5%) as the second major problem.

The FBaH see unemployment (22%%), low and irregular salaries (14,1%),
crime (12,1), difficult economical situation (10,9%), corruption (10,3%)
and high prices (6,2%) as the second major problem.

##### Table 31.2-- Second most important topic\... -- by region

  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                         Croats              Muslims/Bosniaks           Serbs                           

                         Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Corruption             30          10.0    63                 10.9    65          10.8    162         10.9

  Low and irregular      48          16.1    76                 13.2    78          12.9    203         13.6
  salaries                                                                                              

  Low and irregular      9           3.0     35                 6.1     29          4.8     74          5.0
  pensions                                                                                              

  Unemployment           63          21.1    134                23.3    111         18.4    312         20.9

  Political situation in 13          4.3     29                 5.0     17          2.8     59          4.0
  the country                                                                                           

  Interethnic tensions   7           2.3     5                  .9      6           1.0     18          1.2
  and issues                                                                                            

  Inability of return of 1           .3      12                 2.1     5           .8      18          1.2
  refugees to their                                                                                     
  homes                                                                                                 

  Inability to return    6           2.0     8                  1.4     6           1.0     20          1.3
  privately owned                                                                                       
  property                                                                                              

  Crime                  45          15.1    63                 10.9    84          13.9    193         12.9

  Polluted environment   3           1.0     5                  .9      3           .5      11          .7

  Current government     3           1.0     6                  1.0     2           .3      11          .7

  Privatization          2           .7      7                  1.2     10          1.7     19          1.3

  Difficult economic     33          11.0    56                 9.7     80          13.2    170         11.4
  situation                                                                                             

  High prices            23          7.7     34                 5.9     49          8.1     106         7.1

  Health care            4           1.3     6                  1.0     14          2.3     24          1.6

  Education              2           .7      4                  .7      4           .7      10          .7

  Emigration -           5           1.7     27                 4.7     25          4.1     57          3.8
  especially young                                                                                      
  people                                                                                                

  Likelihood of outbreak 1           .3      4                  .7      8           1.3     13          .9
  of armed conflict                                                                                     

  Other                                                                 4           .7      4           .3

  Don\'t know            1           .3                                                     1           .1

  Refuses                                    2                  .3      4           .7      6           .4

  Total                  299         100.0   576                100.0   604         100.0   1491        100.0
  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats see unemployment (21,1%), low and irregular salaries (16,1%),
crime (15,1%), difficult economical situation (11%), corruption (10%)
and high prices (7,7%) as the second major problem. Bosniaks se
unemployment (23,3%), low and irregular salaries (13,2%), corruption
(10,9%), crime (10,9%), difficult economical situation (9,7%), low and
irregular pensions (6,1%) as the second major problem. Serbs see
unemployment (18,4%), crime (13,9%), difficult economical situation
(13,2%), low and irregular salaries (12,9%), corruption (10,8%) and low
and irregular pensions (8,1%) as the second major problem.

![](media/image30.wmf)

Graph 29

Table 32.1: Trust in BaH presidency.... -- by region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          12          2.0      69           7.7      81          5.4

  Partly             145         24.2     341          37.9     486         32.4

  Mostly not         226         37.7     286          31.8     512         34.1

  Not at all         167         27.8     164          18.2     331         22.1

  Refuses            10          1.7      14           1.6      24          1.6

  Don\'t know        40          6.7      26           2.9      66          4.4

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (65,5%) do not have confidence with the BaH
presidency work while 26,2% of the citizens trust to the same
Institution. The most of the FBaH citizens (50%) do not have confidence
with the BaH presidency work, while 45 % of the citizens trust to the
same Institution.

**Table 32.2: Trust in BaH presidency.... -- By ethnic background**

  ---------------- ----------- -------- ------------------ ------- ----------- -------- ----------- --------
                   Croats               Muslims/Bosniaks           Serbs                Total       

                   Frequency   \%       Frequency          \%      Frequency   \%       Frequency   \%

  Very much        11          3.6      59                 10.2    11          1.8      81          5.4

  Partly           117         38.5     219                38.0    144         23.7     486         32.4

  Mostly not       104         34.2     178                30.8    225         37.1     512         34.1

  Not at all       55          18.1     93                 16.1    182         30.0     331         22.1

  Refuses          6           2.0      9                  1.6     9           1.5      24          1.6

  Don\'t know      11          3.6      19                 3.3     36          5.9      66          4.4

  Total            304         100.0    577                100.0   607         100.0    1500        100.0
  ---------------- ----------- -------- ------------------ ------- ----------- -------- ----------- --------

The most of Croats (52,3%) do not have confidence with the BaH
Presidency work, while 42,1% of the citizens trust the same Institution.
The most of Bosniaks (48,2%) trust in the BaH Presidency work while
46,9% of the citizens do not have confidence with the work of the
Institution. Bosniaks in the same extent trust and don\'t trust the BaH
Presidency. The most of Serbs (67,1%) do not trust the BaH Presidency
work, while 25,5% of the citizens trust the same Institution.

### Table 33.1: Trust in BaH parliament... - By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          9           1.5      54           6.0      63          4.2

  Partly             121         20.2     299          33.2     420         28.0

  Mostly not         229         38.2     333          37.0     562         37.5

  Not at all         188         31.3     169          18.8     357         23.8

  Refuses            9           1.5      16           1.8      25          1.7

  Don\'t know        44          7.3      29           3.2      73          4.9

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (69,5%) do not have confidence with the BaH
Parliament work while 21,7% of the citizens trust the Institution. The
most of the FBaH citizens (55,8%) do not have confidence with the BaH
Parliament work while 39,2% of the citizens trust the same Institution.

##### Table 33.2: Trust in BaH parliament... - By ethnic background

  ----------------- ----------- -------- ------------------ ------- ----------- ------- ----------- -------
                    Croats               Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%       Frequency          \%      Frequency   \%      Frequency   \%

  Very much         8           2.6      50                 8.7     5           .8      63          4.2

  Partly            97          31.9     198                34.3    121         19.9    420         28.0

  Mostly not        121         39.8     201                34.8    234         38.6    562         37.5

  Not at all        58          19.1     97                 16.8    200         32.9    357         23.8

  Refuses           7           2.3      11                 1.9     7           1.2     25          1.7

  Don\'t know       13          4.3      20                 3.5     40          6.6     73          4.9

  Total             304         100.0    577                100.0   607         100.0   1500        100.0
  ----------------- ----------- -------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (58,9%) do not have confidence with the BaH
Parliament work while 34,5% of the citizens trust the same Institution.
The most Bosniaks (51,6%) do not have confidence with the BaH Parliament
work while 43% of the citizens trust the Institution. The most of Serbs
(71,5%) do not have confidence with the BaH parliament work while 20,7%
of the citizens does.

##### Table 34.1: Trust in Ministry Council.... -- by region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          7           1.2      48           5.3      55          3.7

  Partly             128         21.3     301          33.4     429         28.6

  Mostly not         229         38.2     316          35.1     545         36.3

  Not at all         184         30.7     183          20.3     367         24.5

  Refuses            9           1.5      19           2.1      28          1.9

  Don\'t know        43          7.2      33           3.7      76          5.1

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (68,9%) do not have confidence with the
Council of Ministers work while 22,5% citizens of this entity trust this
institution. The most of the FBaH citizens (55,%) do not have confidence
with the Council of Ministers work while 38,7% of the citizens trusts
this Institution.

**Table 34.2: Trust in Ministry Council.... -- by ethnic background**

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         6           2.0     43                 7.5     6           1.0     55          3.7

  Partly            93          30.6    199                34.5    132         21.7    429         28.6

  Mostly not        111         36.5    194                33.6    236         38.9    545         36.3

  Not at all        70          23.0    106                18.4    188         31.0    367         24.5

  Refuses           9           3.0     12                 2.1     7           1.2     28          1.9

  Don\'t know       15          4.9     23                 4.0     38          6.3     76          5.1

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (59,5%) do not have confidence with the Council of
Ministers work while 32,6% of the citizens has confidence with this
Institution. The most of Bosniaks 52% don't have confidence with the
Council of Ministers work while 42% of the citizens trust this
Institution. The most of Serbs (69,9%) don't trust the Council of
Ministers while 22,7% of them trust.

##### Table 35.1: Trust in Federation Parliament... - by region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          9           1.5      40           4.4      49          3.3

  Partly             82          13.7     295          32.8     377         25.1

  Mostly not         183         30.5     332          36.9     515         34.3

  Not at all         196         32.7     187          20.8     383         25.5

  Refuses            14          2.3      16           1.8      30          2.0

  Don\'t know        116         19.3     30           3.3      146         9.7

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (63,2) do not have confidence with the FBaH
Parliament work while 15,2% of the citizens trusts this Institution. The
most of the c citizens of FBaH (57,7%) do not have confidence with the
FBaH Parliament work while 37,2% of them trusts the Institution.

Table 35.2: Trust in Federation Parliament... - By ethnic background

  ---------------- ----------- -------- ------------------ ------- ----------- -------- ----------- -------
                   Croats               Muslims/Bosniaks           Serbs                Total       

                   Frequency   \%       Frequency          \%      Frequency   \%       Frequency   \%

  Very much        9           3.0      33                 5.7     7           1.2      49          3.3

  Partly           89          29.3     200                34.7    84          13.8     377         25.1

  Mostly not       117         38.5     197                34.1    197         32.5     515         34.3

  Not at all       64          21.1     113                19.6    202         33.3     383         25.5

  Refuses          8           2.6      10                 1.7     12          2.0      30          2.0

  Don\'t know      17          5.6      24                 4.2     105         17.3     146         9.7

  Total            304         100.0    577                100.0   607         100.0    1500        100.0
  ---------------- ----------- -------- ------------------ ------- ----------- -------- ----------- -------

The most of Croats (59,6%) do not have confidence with the FBaH
Parliament work while 32,3 of the citizens trust the Institution. The
most of Bosniaks (53,7%) do not have confidence with the FBaH Parliament
work while 40,4% of the citizens trust the Institution. The most of
Serbs (65,8%) do not have confidence with the FBaH Parliament work while
15% of the citizens trust this Institution.

Table 36.1: Trust in Federation BaH Government -- By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          11          1.8      41           4.6      52          3.5

  Partly             79          13.2     312          34.7     391         26.1

  Mostly not         180         30.0     321          35.7     501         33.4

  Not at all         196         32.7     180          20.0     376         25.1

  Refuses            17          2.8      18           2.0      35          2.3

  Don\'t know        117         19.5     28           3.1      145         9.7

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (62,7%) do not have confidence with the FBaH
Government work while 15 % of the citizens of the entity trust the
Institution. The most of the FBaH citizens (55,7%) do not have
confidence with the FBaH Government work while 39,3% of the citizens of
this entity trust the Institution.

**Table 36.2:** **Trust in Federation BaH Government work -- By ethnic
background**

  ----------------- ----------- ------- ------------------ -------- ----------- ------- ----------- --------
                    Croats              Muslims/Bosniaks            Serbs               Total       

                    Frequency   \%      Frequency          \%       Frequency   \%      Frequency   \%

  Very much         5           1.6     39                 6.8      8           1.3     52          3.5

  Partly            100         32.9    205                35.5     83          13.7    391         26.1

  Mostly not        113         37.2    192                33.3     190         31.3    501         33.4

  Not at all        59          19.4    108                18.7     206         33.9    376         25.1

  Refuses           10          3.3     11                 1.9      14          2.3     35          2.3

  Don\'t know       17          5.6     22                 3.8      106         17.5    145         9.7

  Total             304         100.0   577                100.0    607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ -------- ----------- ------- ----------- --------

The most Croats (56,6%) do not have confidence with the FBaH Government
work while 34,5% of the citizens trust the Institution. The most
Bosniaks (52%) do not have confidence with the FBaH Government work
while 42,3% of the citizens trust the Institution. The most of Serbs
(65,2) do not have confidence with the FBaH Government work while 15 %
of the citizens trust the Institution.

**Table 37.1: Trust in Cantonal Government work -- By region**

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          9           1.5      49           5.4      58          3.9

  Partly             90          15.0     326          36.2     416         27.7

  Mostly not         187         31.2     278          30.9     465         31.0

  Not at all         184         30.7     186          20.7     370         24.7

  Refuses            21          3.5      23           2.6      44          2.9

  Don\'t know        109         18.2     38           4.2      147         9.8

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (61,9%) do not have confidence with the
Cantonal Government work while 16,5% of the citizens trust the
Institution. The most of the FBaH citizens (51,6%) do not have
confidence with the Cantonal Government work while 41,6% of the citizens
trust in work of the Institution.

**Table 37.2 Trust in Cantonal Government work -- By ethic background**

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         10          3.3     39                 6.8     9           1.5     58          3.9

  Partly            105         34.5    207                35.9    100         16.5    416         27.7

  Mostly not        99          32.6    175                30.3    187         30.8    465         31.0

  Not at all        54          17.8    119                20.6    193         31.8    370         24.7

  Refuses           14          4.6     13                 2.3     17          2.8     44          2.9

  Don\'t know       22          7.2     24                 4.2     101         16.6    147         9.8

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (50,4%) do not have confidence with the Cantonal
Government work while 37,8% of the citizens trust the Institution. The
most of Bosniaks (50,9%) do not have confidence with the Cantonal
Government work while 42,7% of the citizens trust the Institution. The
most of Serbs (62,6%) do not have confidence with the Cantonal
Government while 18% of the citizens trust the Institution.

Table 38.1: Trust in RS Parliament work -- By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republika            Federacija            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          25          4.2      4            .4       29          1.9

  Partly             241         40.2     117          13.0     358         23.9

  Mostly not         188         31.3     222          24.7     410         27.3

  Not at all         118         19.7     333          37.0     451         30.1

  Refuses            8           1.3      54           6.0      62          4.1

  Don\'t know        20          3.3      170          18.9     190         12.7

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of RS citizens (51%) do not have confidence with the RS
Parliament work while 44,4% of the citizens trust the Institution. The
most of the FBaH citizens (61,7%) do not have confidence with the RS
Parliament work while 13,4% of the citizens of the entity trust the
Institution.

### 

### 

### 

### 

### 

### Table 38.2: Trust in RS Parliament work --By ethnic background

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs                           

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much                             4                  .7      25          4.1     29          1.9

  Partly            54          17.8    60                 10.4    240         39.5    358         23.9

  Mostly not        58          19.1    156                27.0    192         31.6    410         27.3

  Not at all        107         35.2    221                38.3    119         19.6    451         30.1

  Refuses           15          4.9     39                 6.8     8           1.3     62          4.1

  Don\'t know       70          23.0    97                 16.8    23          3.8     190         12.7

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (54,3%) do not have confidence with RS Parliament
work while 17,8% of the citizens trust the Institution. The most of the
Bosniaks (65,3%) do not have confidence with the RS Parliament work
while 11,1% of the citizens trust the Institution. The most of Serbs
(51,2%) do not have the confidence with the RS Parliament work while
43,6% of the citizens trust the Institution.

Table 39.1: Trust in RS Government work --by region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          37          6.2      10           1.1      47          3.1

  Partly             230         38.3     143          15.9     373         24.9

  Mostly not         182         30.3     216          24.0     398         26.5

  Not at all         123         20.5     315          35.0     438         29.2

  Refuses            9           1.5      49           5.4      58          3.9

  Don\'t know        19          3.2      167          18.6     186         12.4

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (50,8%) do not have confidence with the RS
Government work while 4,5% of the citizens trust the Institution. The
most of the FBaH citizens (59%) do not have confidence with the RS
Government work while 17% of the citizens trust the Institution.

Table 39.2: trust in RS Government work -- by ethnic background

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         3           1.0     8                  1.4     36          5.9     47          3.1

  Partly            56          18.4    80                 13.9    233         38.4    373         24.9

  Mostly not        68          22.4    141                24.4    184         30.3    398         26.5

  Not at all        96          31.6    215                37.3    124         20.4    438         29.2

  Refuses           11          3.6     40                 6.9     7           1.2     58          3.9

  Don\'t know       70          23.0    93                 16.1    23          3.8     186         12.4

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (54%) do not have confidence with the RS Government
work while 19,4% of the entity citizens trust the Institution. The most
of Bosniaks (61,7%) do not have confidence with the RS Government work
while 15,3 % citizens trust the Institution. The most of Serbs (50,7%)
do not have confidence with the RS Government work while 44,3% of the
citizens trust the Institution.

**Table 40.1: Trust in the OHR work -- by region**

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          36          6.0      141          15.7     177         11.8

  Partly             199         33.2     389          43.2     588         39.2

  Mostly not         189         31.5     196          21.8     385         25.7

  Not at all         141         23.5     107          11.9     248         16.5

  Refuses            8           1.3      29           3.2      37          2.5

  Don\'t know        27          4.5      38           4.2      65          4.3

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (55%) do not have confidence with the OHR
work while 39,2% of the entity citizens trust the Institution. The most
of the FBaH citizens have confidence with the OHR work while 33,7% of
the entity citizens does not trust the Institution.

Table 40.2: Trust in the OHR work -- by ethnic background

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         36          11.8    104                18.0    37          6.1     177         11.8

  Partly            139         45.7    239                41.4    203         33.4    588         39.2

  Mostly not        66          21.7    116                20.1    198         32.6    385         25.7

  Not at all        38          12.5    75                 13.0    135         22.2    248         16.5

  Refuses           12          3.9     18                 3.1     7           1.2     37          2.5

  Don\'t know       13          4.3     25                 4.3     27          4.4     65          4.3

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (57%) have confidence with the OHR work while 43,2%
of the citizens doesn't trust the Institution. The most of Bosniaks
(59,4%) have confidence with the OHR work while 33,1 % of the citizens
does not trust the Institution. The most of Serbs (54,8%) do not have
the confidence with the OHR work while 39,5% of the citizens trust the
Institution.

Table 41.1: Trust in SFOR work -- by region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          39          6.5      115          12.8     154         10.3

  Partly             191         31.8     386          42.9     577         38.5

  Mostly not         194         32.3     228          25.3     422         28.1

  Not at all         142         23.7     112          12.4     254         16.9

  Refuses            6           1.0      28           3.1      34          2.3

  Don\'t know        28          4.7      31           3.4      59          3.9

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (56%) do not have confidence with the SFOR
work while 38,3% of the entity citizens trust the Institution. The most
of the FBaH citizens (55,7%) have confidence with the SFOR work while
37,7% of the entity citizens don't trust the Institution.

Table 41.2: Trust in SFOR work -- by ethnic background

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         26          8.6     94                 16.3    33          5.4     154         10.3

  Partly            130         42.8    242                41.9    199         32.8    577         38.5

  Mostly not        81          26.6    133                23.1    204         33.6    422         28.1

  Not at all        44          14.5    70                 12.1    139         22.9    254         16.9

  Refuses           13          4.3     16                 2.8     5           .8      34          2.3

  Don\'t know       10          3.3     22                 3.8     27          4.4     59          3.9

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (51,4%) trust the SFOR while 41,1% of the citizens do
not have the confidence with the SFOR work. The most of Bosniaks (58,2%)
have confidence with the SFOR work while 35,2% of the citizens does not
have confidence with the Institution. The most of Serbs (56,5%) do not
have confidence with the SFOR work, while 38,2% of the citizens trust
the Institution.

Table 42.1: Trust in a Municipal Government work -- By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republika            Federacija            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          32          5.3      69           7.7      101         6.7

  Partly             212         35.3     397          44.1     609         40.6

  Mostly not         200         33.3     259          28.8     459         30.6

  Not at all         130         21.7     132          14.7     262         17.5

  Refuses            5           .8       19           2.1      24          1.6

  Don\'t know        21          3.5      24           2.7      45          3.0

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (55%) do not have confidence with the
Municipality Administration work while 40,6% of the entity citizens
trust the Institution. The most of the FBaH citizens (51,8%) have
confidence with the Municipality Administration work while 43,5% of the
entity citizens trust the Institution.

Table 42.2: Trust in a Municipal Government work -- By ethnic background

  ----------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------
                    Hrvati              Muslimani           Srbi                Total       
                                        ili                                                 
                                        Bošnjaci                                            

                    Frequency   \%      Frequency   \%      Frequency   \%      Frequency   \%

  Very much         19          6.3     47          8.1     34          5.6     101         6.7

  Partly            144         47.4    238         41.2    224         36.9    609         40.6

  Mostly not        75          24.7    178         30.8    200         32.9    459         30.6

  Not at all        49          16.1    85          14.7    126         20.8    262         17.5

  Refuses           10          3.3     11          1.9     3           .5      24          1.6

  Don\'t know       7           2.3     18          3.1     20          3.3     45          3.0

  Total             304         100.0   577         100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------

The most of Croats (53,7%) have confidence with the Municipality
Administration work while 40,8% of the citizens trust the Institution.
Same percentages of Bosniaks either trust or don't trust the
Municipality Administration work. The most of Serbs (53,7%) do not have
confidence with the Municipality Administration work while 52,5% of the
citizens trust the Institution.

Table 43.1: Trust in Police work - By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          50          8.3      101          11.2     151         10.1

  Partly             253         42.2     418          46.4     671         44.7

  Mostly not         168         28.0     200          22.2     368         24.5

  Not at all         106         17.7     139          15.4     245         16.3

  Refuses            5           .8       17           1.9      22          1.5

  Don\'t know        18          3.0      25           2.8      43          2.9

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (50,5%) have confidence with the Police work
while 45,7 % of the entity citizens do not have confidence with the
Institution. The most of the FBaH citizens (57,6%) have confidence with
the Police work while 37,7% of the entity citizens does not trust the
Institution.

Table 43.2: Trust in Police work -- By ethnic background

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         17          5.6     82                 14.2    50          8.2     151         10.1

  Partly            149         49.0    263                45.6    256         42.2    671         44.7

  Mostly not        57          18.8    133                23.1    174         28.7    368         24.5

  Not at all        63          20.7    72                 12.5    107         17.6    245         16.3

  Refuses           10          3.3     9                  1.6     3           .5      22          1.5

  Don\'t know       8           2.6     18                 3.1     17          2.8     43          2.9

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (55,6%) have confidence with the Police work while
39,5% of the citizens doesn't trust the Institution. The most of Serbs
(50,4%) have confidence with the Police work while 46,3% of the citizens
doesn't trust the Institution.

Table 44. 1: Trust in a political parties work -- by region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          14          2.3      27           3.0      41          2.7

  Partly             144         24.0     254          28.2     398         26.5

  Mostly not         199         33.2     301          33.4     500         33.3

  Not at all         213         35.5     275          30.6     488         32.5

  Refuses            6           1.0      19           2.1      25          1.7

  Don\'t know        24          4.0      24           2.7      48          3.2

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of citizens of RS (68,7%) don\'t have confidence with the
political parties\' work while 36,3% of the entity citizens' trust the
Institutions. The most of the FBaH citizens don\'t have confidence with
the political parties work while 31,2 % of the citizens trust the
Institution.

Table 44.2: Trust in political parties work -- by ethnic background

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         9           3.0     18                 3.1     14          2.3     41          2.7

  Partly            81          26.6    168                29.1    145         23.9    398         26.5

  Mostly not        66          21.7    222                38.5    208         34.3    500         33.3

  Not at all        128         42.1    142                24.6    214         35.3    488         32.5

  Refuses           9           3.0     12                 2.1     4           .7      25          1.7

  Don\'t know       11          3.6     15                 2.6     22          3.6     48          3.2

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (63,%) don\'t have confidence with the political
parties\' work while 29,6% of the citizens' trust the Institution. The
same numbers of Bosniaks (63,1%) don't have confidence with the
political parties\' work while 32,2 % of the citizens' trust the
Institution. The most of Serbs (69,6%) don\'t have confidence with the
political parties work while 26,2% of the citizens trust the
Institution.

Table 45.1: Trust in courts work -- By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very much          29          4.8      97           10.8     126         8.4

  Partly             212         35.3     420          46.7     632         42.1

  Mostly not         181         30.2     214          23.8     395         26.3

  Not at all         143         23.8     128          14.2     271         18.1

  Refuses            7           1.2      18           2.0      25          1.7

  Don\'t know        28          4.7      23           2.6      51          3.4

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The most of the RS citizens (54%) do not have confidence with the
courts\' work while 40,1% of the entity citizens' trust the
Institutions.

The most of the FBaH (citizens (57,5%) have confidence with the court\'s
work while 38% of the entity citizens don\'t have confidence with the
Institution.

Table 45.2: Trust in courts work - by ethnic background

  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                    Croats              Muslims/Bosniaks           Serbs               Total       

                    Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very much         27          8.9     67                 11.6    30          4.9     126         8.4

  Partly            156         51.3    254                44.0    218         35.9    632         42.1

  Mostly not        56          18.4    143                24.8    191         31.5    395         26.3

  Not at all        47          15.5    87                 15.1    136         22.4    271         18.1

  Refuses           8           2.6     11                 1.9     6           1.0     25          1.7

  Don\'t know       10          3.3     15                 2.6     26          4.3     51          3.4

  Total             304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Croats (60,2%) have confidence with the courts\' work while
33,9% of the citizens doesn't trust the Institution. The most of
Bosniaks (55,6%) have trust with the courts\' work while 3,9% of the
citizens don\'t trust the Institution.

The most of Serbs (53,9%) don\'t have confidence with the courts\' work
while 40,8% of the citizens' trust the Institution.

![](media/image31.wmf)

Graph 30

Graph 30 The BaH citizens are confused with current political situation
in the country and they are not sure whether the situation is improving
or not. About one third of the citizens think that the BaH situation is
improving while 42,1% of the citizens think that current political
situation will lead country to the collapse. The best indicator of the
BaH citizens\' confusion regarding BaH situation and its direction is
that ever fifth respondents answered with don\'t know.

Table 46.1: In which direction BaH is moving in terms of the current
political situation? -- By region

  ---------------- ----------- --------- ------------ --------- ----------- ---------
                   Republic of           Federation             Total       
                   Srpska                B&H                                

                   Frequency   \%        Frequency    \%        Frequency   \%

  Disintegration   311         51.8      320          35.6      631         42.1

  Improvement      150         25.0      383          42.6      533         35.5

  Refuses          17          2.8       33           3.7       50          3.3

  Don\'t know      122         20.3      164          18.2      286         19.1

  Total            600         100.0     900          100.0     1500        100.0
  ---------------- ----------- --------- ------------ --------- ----------- ---------

Over half of the RS citizens (51,8%) think that BaH is moving towards
collapse. Every fourth citizen of the entity thinks that the BaH
situation is improving. The most of the FBaH citizens think that the
situation is improving in BaH while 35,6% of the citizens think that BaH
would collapse.

Table 46.2: In which direction BaH is moving in terms of the current
political situation? -- By ethnic background

  ---------------- ----------- ------- ----------------- ------- ----------- ------- ----------- -------
                   Croats              Muslim/Bosniaks           Serbs               Total       

                   Frequency   \%      Frequency         \%      Frequency   \%      Frequency   \%

  Disintegration   113         37.2    203               35.2    313         51.6    631         42.1

  Improvement      108         35.5    258               44.7    160         26.4    533         35.5

  Refuses          17          5.6     16                2.8     17          2.8     50          3.3

  Don\'t know      66          21.7    100               17.3    117         19.3    286         19.1

  Total            304         100.0   577               100.0   607         100.0   1500        100.0
  ---------------- ----------- ------- ----------------- ------- ----------- ------- ----------- -------

Croats in BaH have divided opinion regarding direction of BaH. Almost
same numbers of the respondents think that country moves in good
direction but also in direction of collapse. Between them was the most
of the respondents with answer don\'t know. The most of Bosniaks (44,7%)
think that BaH moves in good direction and that improvement would occur.
Every third Bosniaks don\'t support this statement. Half of Serbs think
that BaH moves to collapse and that is the highest percentage of the
pessimistic answers comparing with other two entities. Every fourth Serb
thinks that the situation in BaH improves.

Graph 31 73,5 of the BaH citizens think that actual Government in BaH is
not efficient while 12,3% of the citizens think that the Government is
efficient. Every tenth respondents answered with don\'t know to this
question.

![](media/image32.wmf)

Graph 31

#### Most of the citizens in BaH think that the authorities in BaH are not efficient while only 12.3% think that they are efficient.

Table47.1: Are the current BaH authorities efficient? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        53          8.8        131          14.6       184         12.3

  No         465         77.5       637          70.8       1102        73.5

  Refuse     18          3.0        32           3.6        50          3.3

  Don't know 64          10.7       100          11.1       164         10.9

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The most of the citizens in both entities think that actual government
in BaH is not efficient. In RS such opinion is wider then in the FBaH
but the difference is not high

**Table47.2: Are the current BaH authorities efficient? -- By ethnic
background**

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      37          12.2    91                 15.8    56          9.2     184         12.3

  No       214         70.4    406                70.4    473         77.9    1102        73.5

  Refuse   19          6.3     14                 2.4     17          2.8     50          3.3

  Don't    34          11.2    66                 11.4    61          10.0    164         10.9
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

All three nationalities in greater extent agree that the BaH Government
is not efficient. The most of Bosniaks think that the Government is
efficient. That thinks 15.8% of Bosniaks then 12.2 % of Croats. The
least of Serbs 9,2% think that the actual BaH Government is efficient.

![](media/image33.wmf)**Graph 32**

The most of the BaH citizens 46,3 think that the consolidation of the
actual government would be useful while 21,2% think that such activities
would be risky. The great of percentage of the BaH citizens (28,7%)
answered with don\'t know to the question since they are not sure what
activities should be undertaken in order to achieve consolidation and
what the outcome would be after it.

Table 48.1: Would be beneficial or risky consolidation of the
governments? -- By region

  ------------ ----------- ---------- ------------ ---------- ----------- ----------
               Republic of            Federation              Total       
               Srpska                 B&H                                 

               Frequency   \%         Frequency    \%         Frequency   \%

  Beneficial   216         36.0       479          53.2       695         46.3

  Risky        194         32.3       124          13.8       318         21.2

  Refuses      16          2.7        40           4.4        56          3.7

  Don't know   174         29.0       257          28.6       431         28.7

  Total        600         100.0      900          100.0      1500        100.0
  ------------ ----------- ---------- ------------ ---------- ----------- ----------

The RS citizens are deeply divided regarding this question. One third of
the entity citizens think that consolidation in this moment would be
useful while the same number of the respondents consider that as risky.
Less then one third of the citizens answered with don\'t know to this
question.

In the BaH half of the citizens think that consolidation would be useful
although 13,8% of the citizens consider that action as being risky. Same
as in RS less then one third of the citizens answered with don\'t know
to this question.

Table 48.2: Would be beneficial or risky consolidation of the
governments? -- By region

  ------------ ----------- ------- ------------------ ------- ----------- ------- ----------- -------
               Croats              Muslims/Bosniaks           Serbs               Total       

               Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Beneficial   160         52.6    304                52.7    225         37.1    695         46.3

  Risky        34          11.2    92                 15.9    190         31.3    318         21.2

  Refuses      23          7.6     15                 2.6     18          3.0     56          3.7

  Don't know   87          28.6    166                28.8    174         28.7    431         28.7

  Total        304         100.0   577                100.0   607         100.0   1500        100.0
  ------------ ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Half of Croats and Bosniaks think that consolidation would be useful.
Serbs are deeply divided regarding this question although there is
slightly more of them who think that this would be useful.

![](media/image34.wmf)**Graph 33**

The BaH citizens mostly trust news heard from TV (73,5%), then daily
newspapers (22,4%) and radio (18,5%). 6,5% of the BaH citizens find
weekly newspapers and magazines as reliable information source.

##### Table 49. 1: Sources of information- by region

  ---------------------------- -------------- --------------- ------------
                               Republic of    Federation B&H  Total
                               Srpska                         

                               \%             \%              \%

  Daily newspapers             18.5           25.0            22.4

  Weekly newspapers            3.5            4.3             4.0

  Magazines                    3.2            2.0             2.5

  TV                           74.3           73.0            73.5

  Radio                        18.7           18.3            18.5

  Other                        0.3            2.0             1.3

  Refuses                      1.3            2.9             2.3

  Don't know                   2.7            2.0             2.3
  ---------------------------- -------------- --------------- ------------

The RS citizens mostly get information they trust the most via TV
(74,3%), then radio (18,7%) and daily newspapers (18,5%). 7% of the
citizens of the entity read magazines and weekly newspapers as the most
reliable information source. The FBaH citizens the most trust
information they get via TV (73%), then daily newspapers (25%) and radio
(18,3%). Magazines and weekly newspapers as the most reliable source
read about 7% of the entity citizens.

Table 49.2: Sources of information- by ethnic background

  ---------------------- ---------- ------------------- --------- ----------
                         Croats     Muslims/Bosniaks    Serbs     Total

                         \%         \%                  \%        \%

  Daily newspapers       19.7       27.7                18.6      22.4

  Weekly newspapers      5.9        3.8                 3.3       4.0

  Magazines              3.0        1.2                 3.5       2.5

  TV                     72.4       72.6                75.0      73.5

  Radio                  20.4       16.5                19.4      18.5

  Other                  1.6        1.9                 0.7       1.3

  Refuses                3.0        2.6                 1.5       2.3

  Don't know             1.3        2.1                 3.0       2.3
  ---------------------- ---------- ------------------- --------- ----------

Table 49.2 Croats get the most reliable info via TV (72,4%), then via
radio (20,4%) and daily newspapers (19,7%). Magazines and weekly
newspapers read 8,9% of the citizens as the most reliable info sources.
Bosniaks get the most reliable info via TV (72,6%), then via daily
newspapers (27,7%) and via radio (16,5%). Magazines and weekly
newspapers read 5% of the citizens as the most reliable information
sources. Serbs get the most reliable info via TV (75%), then via radio
(19,4%) and via daily newspapers (18,6%). Magazines and weekly
newspapers read 6,8% of the citizens as the most reliable information
sources.

##### Table 50.1: Sources of information -- by region

  --------------------- ----------- --------- ------------ --------- ----------- -------
                        Republic of           Federation             Total       
                        Srpska                B&H                                

                        Frequency   \%        Frequency    \%        Frequency   \%

  DNEVNI AVAZ           8           1.3       303          33.7      311         20.7

  VEČERNJE NOVOSTI      90          15.0      4            0.4       94          6.3

  BLIC                  81          13.5                             81          5.4

  GLAS SRPSKE           59          9.8                              59          3.9

  OSLOBOĐENJE           6           1.0       52           5.8       58          3.9

  JUTARNJI LIST         2           0.3       50           5.6       52          3.5

  NEZAVISNE NOVINE      46          7.7                              46          3.1

  DNEVNI LIST           3           0.5       32           3.6       35          2.3

  JUTARNJE NOVINE                             31           3.4       31          2.1

  BH DANI                                     21           2.3       21          1.4

  SLOBODNA BOSNA        1           0.2       20           2.2       21          1.4

  SLOBODNA DALMACIJA                          18           2.0       18          1.2

  VEČERNJI LIST         5           0.8       13           1.4       18          1.2

  Others                46          7.7       59           6.6       105         7.0

  Don\`t know                                              0.1       1           0.1

  Refuses               253         42.2      296          32.9      549         36.6

  Total                 600         100.0     900          100.0     1500        100.0
  --------------------- ----------- --------- ------------ --------- ----------- -------

In RS the citizens read the most Vecernje novosti (15%), then Blic
(13,5%), Glas Srpski (9,8%) and Nezavisne novine (7,7%).

In the FBaH the most read are Dnevni Avaz (33,7%), then Oslobodjenje
(5,8%), Jutarnji list (5,6%), Dnevni list (3,6%), Jutarnje novine
(3,4%), Slobodna Dalmacija (2%).

##### Table 50.2: Sources of information -- by ethnic background

  ---------------- ----------- ------ ------------------ ------- ----------- ------- ----------- -------
                   Croats             Muslims/Bosniaks           Serbs               Total       

                   Frequency   \%     Frequency          \%      Frequency   \%      Frequency   \%

  DNEVNI AVAZ      19          6.3    266                46.1    23          3.8     311         20.7

  VEČERNJE NOVOSTI 5           1.6    5                  0.9     84          13.8    94          6.3

  BLIC             1           0.3                               80          13.2    81          5.4

  GLAS SRPSKE                         1                  0.2     58          9.6     59          3.9

  OSLOBOĐENJE      7           2.3    41                 7.1     8           1.3     58          3.9

  JUTARNJI LIST    46          15.1   2                  0.3     4           0.7     52          3.5

  NEZAVISNE NOVINE 4           1.3                               41          6.8     46          3.1

  DNEVNI LIST      21          6.9    5                  0.9     9           1.5     35          2.3

  JUTARNJE NOVINE  10          3.3    20                 3.5     1           0.2     31          2.1

  BH DANI                             20                 3.5     1           0.2     21          1.4

  SLOBODNA BOSNA   2           0.7    19                 3.3                         21          1.4

  SLOBODNA         17          5.6    1                  0.2                         18          1.2
  DALMACIJA                                                                                      

  VEČERNJI LIST    12          3.9                               6           1.0     18          1.2

  Others           22          7.2    28                 4.9     53          8.7     105         7.0

  Don\`t know      1           0.3                                                   1           0.1

  Refuses          137         45     169                29.3    239         39.4    549         36.6

  Total            304         100    577                100.0   607         100.0   1500        100.0
  ---------------- ----------- ------ ------------------ ------- ----------- ------- ----------- -------

Croats mostly read Jutarnji list (15,1%), then Dnevni list (6,9%),
Dnevni Avaz (6,3%), Slobodna Dalmacija (5,6%), Vecernji list (3,9%) and
Jutarnje novine (3,3%). Bosniaks mostly read Dnevni Avaz (46,1), then
Oslobodjenje (7,1%) and Jutarnje novine (3,5%). Serbs mostly read
Vecernje novosti (13,8%), then Blic (13%), Glas Srpski (9,6%), Nezavisne
novine (6,8%). Results are showing that at the moment don\'t exist
newspapers being read by all three n nationalities. Newspapers released
in the certain entity are not being read in the other entity or only
certain nationalities are reading such newspapers.

##### Table 51.1: Sources of information, magazines -- by region

  -------------------- ----------- --------- ------------ --------- ----------- -------
                       Republic of           Federation             Total       
                       Srpska                B&H                                

                       Frequency   \%        Frequency    \%        Frequency   \%

  SLOBODNA BOSNA       3           0.5       42           4.7       45          3.0

  GLORIJA              9           1.5       35           3.9       44          2.9

  AZRA                                       36           4.0       36          2.4

  GLOBUS               1           0.2       34           3.8       35          2.3

  REPORTER             28          4.7       1            0.1       29          1.9

  BH DANI              2           0.3       22           2.4       24          1.6

  SVET                 20          3.3       4            0.4       24          1.6

  EXPRESS              6           1.0       17           1.9       23          1.5

  MILA                 4           0.7       14           1.6       18          1.2

  AUTO REVIJA          1           0.2       16           1.8       17          1.1

  LJUBAV I ZDRAVLJE    17          2.8                              17          1.1

  SPORT                1           0.2       16           1.8       17          1.1

  MOJ AUTO             2           0.3       14           1.6       16          1.1

  KOSMOPOLITEN         1           0.2       14           1.6       15          1.0

  NACIONAL             4           0.7       11           1.2       15          1.0

  ARKA                 1           0.2       12           1.3       13          18.8

  MOJA TAJNA           151         25.2      118          13.1      269         

  Don\`t know          2           0.3       1            0.1       3           0.2

  Refuses              347         57.8      493          54.8      840         56.0

  Total                600         100.0     900          100.0     1500        100.0
  -------------------- ----------- --------- ------------ --------- ----------- -------

Over half of the RS citizens are not reading magazines. The most read
are women magazines (Moja tajna, Ljubav and Zdravlje), \"yellow\" press
(Svet and Express) while the most read \"committed\" magazine is Novi
Reporter. Over half of the FBaH citizens are not reading magazines. In
the FBaH the most read are Slobodna Bosna (4,7%), then women magazines
Azra (4%) and Glorija (3,9%). Globus is being read by 3,8% of the entity
citizens, while BaH Dane read 2,4% of the citizens.

##### Table 51.2: Sources of information, magazines -- by region

  -------------- ----------- ------- ----------- -------- ----------- ------- ----------- -------
                 Hrvati              Muslimani            Srbi                Total       
                                     ili                                                  
                                     Bošnjaci                                             

                 Frequency   \%      Frequency   \%       Frequency   \%      Frequency   \%

  SLOBODNA BOSNA 8           2.6     30          5.2      7           1.2     45          3.0

  GLORIJA        20          6.6     15          2.6      7           1.2     44          2.9

  AZRA           1           0.3     35          6.1                          36          2.4

  GLOBUS         33          10.9                         1           0.2     35          2.3

  REPORTER       1           0.3     2           0.3      26          4.3     29          1.9

  BH DANI        1           0.3     14          2.4      9           1.5     24          1.6

  SVET           2           0.7                          22          3.6     24          1.6

  EXPRESS                            14          2.4      9           1.5     23          1.5

  MILA           9           3.0     5           0.9      4           0.7     18          1.2

  AUTO REVIJA    1           0.3     15          2.6      1           0.2     17          1.1

  LJUBAV I       2           0.7     1           0.2      14          2.3     17          1.1
  ZDRAVLJE                                                                                

  SPORT          1           0.3     14          2.4      1           0.2     17          1.1

  MOJ AUTO       2           0.7     11          1.9      3           0.5     16          1.1

  KOSMOPOLITEN   4           1.3     8           1.4      2           0.3     15          1.0

  NACIONAL       9           3.0                          6           1.0     15          1.0

  Others         42          14.0    81          14.0     156         25.7    282         18.8

  Don\`t know    1           0.3                          2           0.3     3           0.2

  Refuses        167         54.9    332         57.5     337         55.5    840         56.0

  Total          304         100.0   577         100.0    607         100.0   1500        100.0
  -------------- ----------- ------- ----------- -------- ----------- ------- ----------- -------

Croats are mostly reading Globus (10,9%), then Glorija (6,6%), Mila (3%)
and Nacional (3%). Bosniaks are mostly reading Azra (6,1%), Slobodna
Bosna (5,2%), Glorija (2,6%) and Auto revija (2,6%). BaH Dani are being
read by 2,4% of Bosniaks as well as Express and Sport. Serbs are mostly
reading Reporter (4,3%), then Svet (3,6%), Ljubav and Zdravlje (2,3%).
BaH Dani are being read by 1,5% of Serbs.

##### Table 52.1: Sources of information, TV stations -- by region 

  -------------- ----------- --------- ------------ --------- ----------- ---------
                 Republic of           Federation             Total       
                 Srpska                B&H                                

                 Frequency   \%        Frequency    \%        Frequency   \%

  RTRS           250         41.7      6            0.7       256         17.1

  FTV1           15          2.5       219          24.3      234         15.6

  HTV 1          20          3.3       100          11.1      120         8

  HAJAT          1           0.2       118          13.1      119         7.9

  BN             59          9.8                              59          3.9

  TV TK                                58           6.4       58          3.9

  OBN            3           0.5       51           5.7       54          3.6

  PINK           40          6.7       10           1.1       50          3.3

  ATV            44          7.3                              44          2.9

  PINK BiH       31          5.2       12           1.3       43          2.9

  BH TV          8           1.3       33           3.7       41          2.7

  SATELIT        14          2.3       26           2.9       40          2.7

  TV TRAVNIK                           30           3.3       30          2

  TV USK                               26           2.9       26          1.7

  TV MOSTAR                            21           2.3       21          1.4

  RTS 1          17          2.8                              17          1.1

  Others         42          6.9       81           8.9       123         8.2

  Refuses        56          9.3       109          12.1      165         11

  Total          600         100       900          100       1500        100
  -------------- ----------- --------- ------------ --------- ----------- ---------

In RS the RTRS is the most reliable source according to the most
citizens. RTRS is being watched by 41,7 % of the entity citizens. At the
second place is BN TV (9,8%), then Alternativna TV (7,3%) and PINK
(6,7%). BH PINK is being watched by 5,2% of the entity citizens. In the
FBaH the most watched TV station is FTV (24,3%), then is TV Hajat
(13,2%), HTV1 (11,1%), TV TK (6,4%) and OBN (5,7%). As we could see the
RS citizens trust and watch less TVs from the FBaH and vice versa.

##### Table 52.2: Sources of information, TV stations -- by ethnic background

  ----------- ----------- ------- ------------------ -------- ----------- ------- ----------- -------
              Croats              Muslims/Bosniaks            Serbs                           

              Frequency   \%      Frequency          \%       Frequency   \%      Frequency   \%

  RTRS        11          3.6     10                 1.7      235         38.7    256         17.1

  FTV1        22          7.2     168                29.1     43          7.1     234         15.6

  HTV 1       93          30.6    6                  1.0      19          3.1     120         8.0

  HAJAT       5           1.6     110                19.1     3           0.5     119         7.9

  BN          3           1.0     3                  0.5      53          8.7     59          3.9

  TV TK       1           0.3     51                 8.8      4           0.7     58          3.9

  OBN         12          3.9     32                 5.5      10          1.6     54          3.6

  PINK        6           2.0     4                  0.7      40          6.6     50          3.3

  ATV         6           2.0                                 37          6.1     44          2.9

  PINK BiH    6           2.0     11                 1.9      26          4.3     43          2.9

  BH TV       13          4.3     15                 2.6      13          2.1     41          2.7

  SATELIT     8           2.6     17                 2.9      13          2.1     40          2.7

  TV TRAVNIK  2           0.7     28                 4.9                          30          2.0

  TV USK      1           0.3     25                 4.3                          26          1.7

  TV MOSTAR   13          4.3     8                  1.4                          21          1.4

  RTS 1                                                       17          2.8     17          1.1

  Others      54          18.0    29                 5.0      39          6.4     123         8.2

  Refuses     48          15.8    60                 10.4     55          9.1     165         11.0

  Total       304         100.0   577                100.0    607         100.0   1500        100.0
  ----------- ----------- ------- ------------------ -------- ----------- ------- ----------- -------

The citizens of Croat nationality mostly watch HTV1 (30,6%), then FTV1
(7,2%), BH TV (4,3%) and RTRS (3,6%). Bosniaks mostly watch FTV1
(29,1%), Hajat (19,1%), ZV TK (8,8%) and OBN (5,5%). TV Travnik is being
followed by 4,9% of Bosniaks. Serbs mostly follow RTRS (38,7%), then BN
TV (8,7%) and FTV 1 (7,1%). PINK is being followed by 6,6% of Serbs
while Alternativna TV by 6,1% of the citizens.

##### Table 53.1: Sources of information, Radio stations --by region 

  -------------------------- ----------- -------- ------------ -------- ----------- -------
                             Republic of          Federation            Total       
                             Srpska               B&H                               

                             Frequency   \%       Frequency    \%       Frequency   \%

  STUDENTSKI RADIO           14          2.3      91           10.1     105         7.0

  BH RADIO                   4           0.7      86           9.6      90          6.0

  STARI GRAD                                      50           5.6      50          3.3

  RTRS                       48          8.0                            48          3.2

  BIG                        41          6.8      1            0.1      42          2.8

  MOSTAR                                          39           4.3      39          2.6

  BN RADIO                   32          5.3      5            0.6      37          2.5

  NES                        29          4.8                            29          1.9

  BM RADIO                   1           0.2      24           2.7      25          1.7

  TUZLA                                           24           2.7      24          1.6

  RADIO UNSKO-SANSKOG                             23           2.6      23          1.5
  KANTONA                                                                           

  HRVATISKI-KATOLIČLI RADIO                       22           2.4      22          1.5

  STUDIO M                   6           1.0      15           1.7      21          1.4

  HERCEG BOSNA                                    20           2.2      20          1.3

  ZENICA                                          20           2.2      20          1.3

  ŠIROKI BRIJEG                                   19           2.1      19          1.3

  VIKOM                      19          3.2                            19          1.3

  TREBINJE                   14          2.3      4            0.4      18          1.2

  BOBAR                      15          2.5                            15          1.0

  DŽUNGLA                    15          2.5                            15          1.0

  KAMELEON                                        15           1.7      15          1.0

  KISELJAK                                        15           1.7      15          1.0

  Others                     181         30.2     146          16.2     327         21.8

  Refuses                    181         30.2     281          31.2     462         30.8

  Total                      600         100.0    900          100.0    1500        100.0
  -------------------------- ----------- -------- ------------ -------- ----------- -------

In RS the most followed radio is RTRS and it is followed by % of the
citizens of this entity. At the second place are BIG radio (6,8%), then
BN radio (5,3%), NES radio (4,8%) and VIKOM radio (3,2%). In the FBaH
the most listen radio is Studentski radio (10,1%), then are BaH radio
(9,6%), Radio Stari Grad (5,6%) and Radio Mostar (4,3%).

##### Table 53.2: Sources of information, Radio stations -- by ethnic background

  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                         Croats              Muslims/Bosniaks           Serbs                           

                         Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  STUDENTSKI RADIO       46          15.1    39                 6.8     20          3.3     105         7.0

  BH RADIO               6           2.0     70                 12.1    13          2.1     90          6.0

  STARI GRAD             6           2.0     40                 6.9     4           0.7     50          3.3

  RTRS                                                                  47          7.7     48          3.2

  BIG                    1           0.3     2                  0.3     39          6.4     42          2.8

  MOSTAR                 8           2.6     26                 4.5     5           0.8     39          2.6

  BN RADIO               2           0.7     4                  0.7     31          5.1     37          2.5

  NES                    4           1.3     1                  0.2     24          4.0     29          1.9

  BM RADIO                                   24                 4.2     1           0.2     25          1.7

  TUZLA                  1           0.3     18                 3.1     5           0.8     24          1.6

  RADIO UNSKO-SANSKOG                        23                 4.0                         23          1.5
  KANTONA                                                                                               

  HRVATISKI-KATOLIČLI    22          7.2                                                    22          1.5
  RADIO                                                                                                 

  STUDIO M               2           0.7     14                 2.4     5           0.8     21          1.4

  HERCEG BOSNA           19          6.3                                1           0.2     20          1.3

  ZENICA                                     19                 3.3                         20          1.3

  ŠIROKI BRIJEG          19          6.3                                                    19          1.3

  VIKOM                  2           0.7                                17          2.8     19          1.3

  TREBINJE                                   1                  0.2     17          2.8     18          1.2

  BOBAR                                                                 15          2.5     15          1.0

  DŽUNGLA                1           0.3     1                  0.2     13          2.1     15          1.0

  KAMELEON               1           0.3     9                  1.6     3           0.5     15          1.0

  KISELJAK               12          3.9     2                  0.3     1           0.2     15          1.0

  Others                 78          25.7    73                 12.7    174         28.7    327         21.8

  Refuses                74          24.3    211                36.6    172         28.3    462         30.8

  Total                  304         100.0   577                100.0   607         100.0   1500        100.0
  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats mostly follow Studentski radio (15,1%), then Hrvatski-katolicki
radio 97,2%), then Radio Stari Grad (6,9%), Studentski radio (6,8%),
Radio Mostar (4,5%) and BM radio (4,2%). Serbs the most listen RTRS
radio (7,7%), then BIG radio (6,4%) BN radio (5,1%) and than NES radio
(4%).

![](media/image35.wmf)

Graph 34

Information that BaH citizens get via media are only partly trusted.
Every tenth citizen of BaH has full confidence with information that
gets via media and he/she considers them correct or impartial.

About 20 % of the citizens have reservations regarding info heard via
media and don\'t have high confidence with its punctuality and
impartiality.

Table 54.1: What level of confidence you have that the information you
get is accurate and impartial? -- By region

  ----------------------- ----------- ------- ------------ ------- ----------- -------
                          Republic of         Federation           Total       
                          Srpska              B&H                              

                          Frequency   \%      Frequency    \%      Frequency   \%

  Full confidence         51          8.5     115          12.8    166         11.1

  Partly confidence       415         69.2    569          63.2    984         65.6

  Partly non confidence   80          13.3    149          16.6    229         15.3

  Non of confidence       23          3.8     29           3.2     52          3.5

  Refuses                 13          2.2     26           2.9     39          2.6

  Don't know              18          3.0     12           1.3     30          2.0

  Total                   600         100.0   900          100.0   1500        100.0
  ----------------------- ----------- ------- ------------ ------- ----------- -------

The most of the citizens from both entities only partly trust info got
via media. Small number of the citizens has full confidence with
information. It could be said that citizens of both entities trust
medias but media haven\'t got their full confidence.

**Table 54.2: What level of confidence you have that the information you
get is accurate and impartial? --** By ethnic background

  -------------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------
                       Hrvati              Muslimani           Srbi                Total       
                                           ili                                                 
                                           Bošnjaci                                            

                       Frequency   \%      Frequency   \%      Frequency   \%      Frequency   \%

  Full confidence      22          7.2     97          16.8    45          7.4     166         11.1

  Partly confidence    188         61.8    380         65.9    408         67.2    984         65.6

  Partly non           69          22.7    64          11.1    96          15.8    229         15.3
  confidence                                                                                   

  Non of confidence    9           3.0     16          2.8     26          4.3     52          3.5

  Refuses              10          3.3     14          2.4     15          2.5     39          2.6

  Don't know           6           2.0     6           1.0     17          2.8     30          2.0

  Total                304         100.0   577         100.0   607         100.0   1500        100.0
  -------------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------

Bosniaks mostly trust information got via media, then Serbs and Croats.

**Table 55.1: What kind of information would you like to receive, and
you didn't get them so far? -- By region**

  ---------------------------- ----------- ------- ------------ ------- ----------- -------
                               Republic of         Federation           Total       
                               Srpska              B&H                              

                               Frequency   \%      Frequency    \%      Frequency   \%

  Correct information          41          6.8     53           5.9     94          6.3

  I get everything; satisfied  27          4.5     50           5.6     77          5.1

  Working places; applications 19          3.2     37           4.1     56          3.7
  for job                                                                           

  Crime and corruption         22          3.7     24           2.7     46          3.1

  About economy                9           1.5     28           3.1     37          2.5

  Pensioners problems          8           1.3     14           1.6     22          1.5

  Sports information           11          1.8     11           1.2     22          1.5

  Music; entertainment         3           0.5     16           1.8     19          1.3

  Educational programs         5           0.8     11           1.2     16          1.1

  Others                       110         18.0    148          16.0    258         17.2

  Don't know; Refuses          345         57.5    508          56.4    853         56.9

  Total                        600         100.0   900          100.0   1500        100.0
  ---------------------------- ----------- ------- ------------ ------- ----------- -------

The most of the citizens of RS and FBaH want that the info they received
via media is punctual and they want to trust those info. The RS citizens
want more information about crime and corruption but also about job
announcements. The FBaH citizens have similar requests.

Table 55.2: What kind of information would you like to receive, and you
didn't get them so far? -- By ethnic background

  ----------------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------
                          Hrvati              Muslimani           Srbi                Total       
                                              ili                                                 
                                              Bošnjaci                                            

                          Frequency   \%      Frequency   \%      Frequency   \%      Frequency   \%

  Correct information     31          10.2    19          3.3     44          7.2     94          6.3

  I get everything;       25          8.2     33          5.7     19          3.1     77          5.1
  satisfied                                                                                       

  Working places;         9           3.0     27          4.7     19          3.1     56          3.7
  applications for job                                                                            

  Crime and corruption    3           1.0     18          3.1     24          4.0     46          3.1

  About economy           5           1.6     20          3.5     11          1.8     37          2.5

  Pensioners problems     8           2.6     8           1.4     6           1.0     22          1.5

  Sports information      2           0.7     8           1.4     12          2.0     22          1.5

  Music; entertainment    5           1.6     9           1.6     5           0.8     19          1.3

  Educational programs    1           0.3     8           1.4     6           1.0     16          1.1

  Others                  59          19.0    98          17.0    99          16.3    258         17.2

  Don't know; Refuses     156         51.3    329         57.0    362         59.6    853         56.9

  Total                   304         100.0   577         100.0   607         100.0   1500        100.0
  ----------------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------

Croats and Serbs want the most information which are punctual and which
they may trust. Bosniaks want more information regarding job
announcements and vacancies.

![](media/image36.wmf)

#### Graph 35

Over half of BaH citizens (54,%) think that their votes would not
improve society situation no matter to whom they vote fore. 38,5 % of
the BaH citizens do not agree with this statement who think that
improvement my occur in relation to whom they give their vote.

##### Table 56.1: With which of the following statements you agree the most? -- By region

  ------------------------------- ----------- ------- ------------ ------- ----------- -------
                                  Republic of         Federation           Total       
                                  Srpska              B&H                              

                                  Frekvenca   \%      Frekvenca    \%      Frekvenca   \%

  Regardless of how I vote, it    379         63.2    439          48.8    818         54.5
  will not effect things to                                                            
  become better in the future                                                          

  The way I vote may effect       173         28.8    405          45.0    578         38.5
  things become better in the                                                          
  future                                                                               

  Refuses                         12          2.0     28           3.1     40          2.7

  Don\'t know                     36          6.0     28           3.1     64          4.3

  Total                           600         100.0   900          100.0   1500        100.0
  ------------------------------- ----------- ------- ------------ ------- ----------- -------

Somewhere around two third of the RS citizens think that regardless for
whom they vote no improvement would occur. Results show that the
citizens of this entity don\'t have much confidence with any of
political options and they are of opinion that no matter which of the
political options win the situation would not be changed. In the FBaH
this question deeply divided citizens. Equal number of the citizens
think that future of the country is related to whom they vote but there
are person who think differently.

Table 56.2: With which of the following statements you agree the most?
-- By ethnic background

  -------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                             Croats              Muslims/Bosniaks           Serbs               Total       

                             Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Regardless of how I vote,  169         55.6    265                45.9    379         62.4    818         54.5
  it will not effect things                                                                                 
  to become better in the                                                                                   
  future                                                                                                    

  The way I vote may effect  112         36.8    277                48.0    183         30.1    578         38.5
  things become better in                                                                                   
  the future                                                                                                

  Refuses                    15          4.9     11                 1.9     14          2.3     40          2.7

  Don\'t know                8           2.6     24                 4.2     31          5.1     64          4.3

  Total                      304         100.0   577                100.0   607         100.0   1500        100.0
  -------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Serbs and Croats think that regardless to whom they vote
that would not make any impact on the situation in the future. Serbs in
the greater extent agree with this topic comparing with other two
nationalities. Same number of Bosniaks thinks that to whom they vote
would change the situation as it would not change.

![](media/image37.wmf)

Graph 36

Over two third of the citizens of BaH (67,2%) think that election
attendance and voting is the obligation of every citizen of this
country. 26% of the citizens of BaH do not agree with this statement who
think since their vote don\'t make any difference it is not important do
they vote or not. Difficult economic situation (graph 26) and lack of
confidence with political parties and leaders (graph 29) are reasons for
apathy and hopelessness.

Table 57.1: With which of the following statements you agree the
most...-by region

  ----------------------------------- ----------- ------- ------------ ------- ----------- -------
                                      Republic of         Federation           Total       
                                      Srpska              B&H                              

                                      Frequency   \%      Frequency    \%      Frequency   \%

  Regardless of the fact that my      385         64.2    623          69.2    1008        67.2
  individual vote cannot influence                                                         
  the results of the elections it is                                                       
  my citizen duty to vote                                                                  

  Since my individual vote in the     163         27.2    227          25.2    390         26.0
  elections cannot influence the                                                           
  results of the elections it really                                                       
  is not important whether I vote or                                                       
  not                                                                                      

  Refuses                             8           1.3     29           3.2     37          2.5

  Don\'t know                         44          7.3     21           2.3     65          4.3

  Total                               600         100.0   900          100.0   1500        100.0
  ----------------------------------- ----------- ------- ------------ ------- ----------- -------

The most of the RS and FBaH citizens think that election attendance and
voting is their duty. Difference between the citizens these two entities
is little and it is not significant.

Table 57.2: With which of the following statements you agree the
most...-by ethnic background

  ----------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                          Croats              Muslims/Bosniaks           Serbs               Total       

                          Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Regardless of the fact  209         68.8    390                67.6    402         66.2    1008        67.2
  that my individual vote                                                                                
  cannot influence the                                                                                   
  results of the                                                                                         
  elections it is my                                                                                     
  citizen duty to vote                                                                                   

  Since my individual     70          23.0    161                27.9    155         25.5    390         26.0
  vote in the elections                                                                                  
  cannot influence the                                                                                   
  results of the                                                                                         
  elections it really is                                                                                 
  not important whether I                                                                                
  vote or not                                                                                            

  Refuses                 17          5.6     9                  1.6     11          1.8     37          2.5

  Don\'t know             8           2.6     17                 2.9     39          6.4     65          4.3

  Total                   304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

All three nationalities agree that election attendance every citizen
obligation and there is no difference between Croats, Bosniaks and Serbs
regarding this question.

![](media/image38.wmf)

Graph 37

The most of the BaH citizens 73% think that political parties have
enough means for its activities. 11,8% of the citizens does not agree
with this statement. High percentage of the citizens 14,4% answered with
don\'t know whether political parties have enough means for its
activities.

Table 58.1: Do political parties have an enough financial means for
running their activities? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federacija              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        436         72.7       659          73.2       1095        73.0

  No         56          9.3        121          13.4       177         11.8

  Refuses    3           .5         9            1.0        12          .8

  Don't know 105         17.5       111          12.3       216         14.4

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The RS and FBaH citizens agree that political parties have enough
financial sources for its activities.

Table 58.2: Do political parties have an enough financial means for
running their activities? -- By ethnic background

  --------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
            Croats              Muslims/Bosniaks           Serbs               Total       

            Frekvenca   \%      Frekvenca          \%      Frekvenca   \%      Frekvenca   \%

  Yes       222         73.0    416                72.1    448         73.8    1095        73.0

  No        29          9.5     92                 15.9    54          8.9     177         11.8

  Refuses   5           1.6     3                  .5      4           .7      12          .8

  Don't     48          15.8    66                 11.4    101         16.6    216         14.4
  know                                                                                     

  Total     304         100.0   577                100.0   607         100.0   1500        100.0
  --------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

All three nationalities, Croats, Bosniaks and Serbs, are united in the
opinion that all political parties have enough financial means for their
activities.

![](media/image39.wmf)**Graph 38**

Only 1,6% of the BaH citizens know how many employees are hired by
ruling political parties but the members of the political parties
engaged with the government are not taking into account. The most of the
respondents 96,4% answered don\'t know how many employees they have with
ruling political parties.

Table 59.1: Do you know how many persons are being employed with the
ruling political parties not accounting members of the parties employed
with the governmental structure? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        4           .7         20           2.2        24          1.6

  No         477         79.5       723          80.3       1200        80.0

  Refuses    8           1.3        22           2.4        30          2.0

  Don't know 111         18.5       135          15.0       246         16.4

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The most of the respondents in RS and FBaH answered don\'t know exact
number of employees within ruling parties.

Table 59.2: Do you know how many persons are being employed with the
ruling political parties not accounting members of the parties employed
with the governmental structure? -- By ethnic background

  --------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
            Croats              Muslims/Bosniaks           Serbs               Total       

            Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes       3           1.0     13                 2.3     8           1.3     24          1.6

  No        252         82.9    447                77.5    490         80.7    1200        80.0

  Refuses   12          3.9     8                  1.4     10          1.6     30          2.0

  Don't     37          12.2    109                18.9    99          16.3    246         16.4
  know                                                                                     

  Total     304         100.0   577                100.0   607         100.0   1500        100.0
  --------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats, Bosniaks and Serbs do not know exact number of employees within
ruling parties.

![](media/image40.wmf)**Graph 39**

The most of the BaH citizens think that there is no difference between
politicians employed out of ruling structures or working with the ruling
bodies. This is opinion of 46,7% of the respondents. Only 19,1% of the
citizens thinks that politicians employed out of ruling structures are
better then politicians working with administration bodies.

##### Table 60.1: Which politicians are better? -- By region

  ----------------------------------- ----------- ------- ------------ ------- ----------- -------
                                      Republic of         Federation           Total       
                                      Srpska              B&H                              

                                      Frequency   \%      Frequency    \%      Frequency   \%

  Politicians having their jobs out   110         18.3    176          19.6    286         19.1
  of government structure                                                                  

  Politicians employed in any of the  55          9.2     88           9.8     143         9.5
  governmental body                                                                        

  They are all the same               256         42.7    445          49.4    701         46.7

  None                                87          14.5    127          14.1    214         14.3

  Refuses                             7           1.2     15           1.7     22          1.5

  Don\'t know                         85          14.2    49           5.4     134         8.9

  Total                               600         100.0   900          100.0   1500        100.0
  ----------------------------------- ----------- ------- ------------ ------- ----------- -------

The largest number of the respondents in, Both RS and FBaH think that
there are no differences between the politicians employed out of the
government bodies or those who are employed in any government structure.

Table 60. 2: Which politicians are better? -- By ethnic background

  -------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                             Croats              Muslims/Bosniaks           Serbs               Total       

                             Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Politicians having their   40          13.2    132                22.9    110         18.1    286         19.1
  jobs out of government                                                                                    
  structure                                                                                                 

  Politicians employed in    27          8.9     58                 10.1    57          9.4     143         9.5
  any of the governmental                                                                                   
  body                                                                                                      

  They are all the same      171         56.3    271                47.0    257         42.3    701         46.7

  None                       42          13.8    69                 12.0    100         16.5    214         14.3

  Refuses                    6           2.0     6                  1.0     10          1.6     22          1.5

  Don\'t know                18          5.9     41                 7.1     73          12.0    134         8.9

  Total                      304         100.0   577                100.0   607         100.0   1500        100.0
  -------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

All three nationalities in BaH think that politicians are the same no
matter do they work with ruling structures or not.

Over half of Croats (56,3%) agree with this statement, 47% of Bosniaks
and 42,3% of Serbs. 13,2% of Croats, 22,9% of Bosniaks and 18,1% of
Serbs think that politicians employed out of ruling structures are
better then the politicians employed with in the structures.

Table 61.1: If the elections were held tomorrow which party would you
vote for? -- By region

  -------------------------------------- ----------- ------- ------------ ------- ----------- -------
                                         Republika           Federacija           Total       
                                         Srpska              B&H                              

                                         Frekvenca   \%      Frekvenca    \%      Frekvenca   \%

  Savez nezavisnih socijal-demokrata     87          14.5                         87          5.8
  (SNSD)                                                                                      

  Socijalistička partija Republike       7           1.2     6            .7      13          .9
  Srpska (SPRS)                                                                               

  Srpska demokratska stranka (SDS)       96          16.0    6            .7      102         6.8

  Srpska radikalna stranka Republike     14          2.3                          14          .9
  Srpske (SRS RS)                                                                             

  Radikalna stranka Republike Srpske     1           .2      2            .2      3           .2
  (RSRS)                                                                                      

  Srpska patriotska stranku (SPAS)       2           .3                           2           .1

  Narodna stranka Republike Srpske (NS)  1           .2      1            .1      2           .1

  Demokratska patriotska stranka (DPS)   1           .2                           1           .1

  Srpska seljačka stranka (SSS)          1           .2      1            .1      2           .1

  Demokratska stranka Republike Srpske   5           .8      1            .1      6           .4
  (DS)                                                                                        

  Penzionerska stranka (PS)              1           .2      8            .9      9           .6

  Demokratski centar RS                  1           .2                           1           .1

  Srpska radikala stranka - dr Vojislav  4           .7                           4           .3
  Šeselj                                                                                      

  Partija Demokratskog Progresa (PDP)    26          4.3                          26          1.7

  Demokratski Narodni Savez (DNS) -      5           .8                           5           .3
  Dragan Kostić                                                                               

  Savez Narodnog Preporoda (SNP) - Mirko 1           .2                           1           .1
  Banjac                                                                                      

  Stranka Demokratske Akcije (SDA)       7           1.2     120          13.3    127         8.5

  Stranka za Bosnu i Hercegovinu (SB&H)                      39           4.3     39          2.6

  Socijaldemokratska partija BiH (SDP    12          2.0     97           10.8    109         7.3
  BiH)                                                                                        

  Liberalno-Bošnjačka Organizacija (LBO)                     4            .4      4           .3

  Republikanska Stranka Bosne i                              2            .2      2           .1
  Hercegovine (RS)                                                                            

  Liberalna stranka (LS)                                     7            .8      7           .5

  Građanska Demokratska Stranka (GDS)                        1            .1      1           .1

  Stranka Privrednog Prosperiteta (SPP)                      4            .4      4           .3

  Bosansko-Hercegovačka Patriotska                           2            .2      2           .1
  Stranka (BPS)                                                                               

  Demokratska Narodna Zajednica (DNZ)                        2            .2      2           .1

  Bosanska Stranka (BOSS)                                    28           3.1     28          1.9

  Stranka Žena BiH (SŽBiH)                                   7            .8      7           .5

  Demokratska Stranka Penzionera                             4            .4      4           .3
  (DSP-B&H)                                                                                   

  Srpsko Građansko Vijeće (SGV)                              1            .1      1           .1

  Bosanska Stranka Prava (BSP)                               3            .3      3           .2

  Muslimanska Bošnjačka Organizacija                         1            .1      1           .1

  Hrvatska Demokratska Zajednica -- HDZ  3           .5      70           7.8     73          4.9
  BIH                                                                                         

  Nova Hrvatska Inicijativa (NHI)        1           .2      15           1.7     16          1.1

  Hrvatska Seljačka Stranka (HSS-BiH)                        7            .8      7           .5

  Hrvatska Stranka Prava (HSP-BiH)                           1            .1      1           .1

  Hrvatska Narodna Zajednica                                 2            .2      2           .1

  Hrvatska Kršćanska Demokratska Unija                       2            .2      2           .1
  BiH                                                                                         

  Proeuropska narodna stranka                                3            .3      3           .2

  Radom za boljitak                      1           .2      13           1.4     14          .9

  Don\`t know                            111         18.5    80           8.9     191         12.7

  None                                   66          11.0    88           9.8     154         10.3

  Refuse                                 66          11.0    188          20.9    254         16.9

  Will not vote                          80          13.3    84           9.3     164         10.9

  Total                                  600         100.0   900          100.0   1500        100.0
  -------------------------------------- ----------- ------- ------------ ------- ----------- -------

If the elections in RS are today SDS would win 16% of votes, SNSD 14,5%,
PDP 4,3%, SRS RS 2,3%. SDP BaH would win 2% of votes while SDA would get
1,2 % of the citizens.

In the FBaH the most votes would get SDA 13,3%, follow SDP BaH 10,8%,
HDZ 7,8% and Stranka za BaH 4,3%. Other parties would win less then 1,5%
of votes. Large number of the citizens was not sure for which party they
would vote or they did not want to tell.

Table 61.1: If the elections were held tomorrow which party would you
vote for? -- By ethnic background

  -------------------------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------
                                   Hrvati              Muslimani           Srbi                Total       
                                                       ili                                                 
                                                       Bošnjaci                                            

                                   Frekvenca   \%      Frekvenca   \%      Frekvenca   \%      Frekvenca   \%

  Savez nezavisnih                 3           1.0                         84          13.8    87          5.8
  socijal-demokrata (SNSD)                                                                                 

  Socijalistička partija Republike 1           .3      4           .7      8           1.3     13          .9
  Srpska (SPRS)                                                                                            

  Srpska demokratska stranka (SDS) 1           .3      1           .2      100         16.5    102         6.8

  Srpska radikalna stranka                                                 14          2.3     14          .9
  Republike Srpske (SRS RS)                                                                                

  Radikalna stranka Republike      2           .7                          1           .2      3           .2
  Srpske (RSRS)                                                                                            

  Srpska patriotska stranku (SPAS)                                         2           .3      2           .1

  Narodna stranka Republike Srpske                                         2           .3      2           .1
  (NS)                                                                                                     

  Demokratska patriotska stranka                                           1           .2      1           .1
  (DPS)                                                                                                    

  Srpska seljačka stranka (SSS)                                            2           .3      2           .1

  Demokratska stranka Republike                                            6           1.0     6           .4
  Srpske (DS)                                                                                              

  Penzionerska stranka (PS)        3           1.0     1           .2      5           .8      9           .6

  Demokratski centar RS                                                    1           .2      1           .1

  Srpska radikala stranka - dr                                             4           .7      4           .3
  Vojislav Šeselj                                                                                          

  Partija Demokratskog Progresa    1           .3      1           .2      24          4.0     26          1.7
  (PDP)                                                                                                    

  Demokratski Narodni Savez                                                5           .8      5           .3
  (DNS) - Dragan Kostić                                                                                    

  Savez Narodnog Preporoda (SNP) -                                         1           .2      1           .1
  Mirko Banjac                                                                                             

  Stranka Demokratske Akcije (SDA)                     127         22.0                        127         8.5

  Stranka za Bosnu i Hercegovinu                       39          6.8                         39          2.6
  (SB&H)                                                                                                   

  Socijaldemokratska partija BiH   11          3.6     70          12.1    22          3.6     109         7.3
  (SDP BiH)                                                                                                

  Liberalno-Bošnjačka Organizacija                     4           .7                          4           .3
  (LBO)                                                                                                    

  Republikanska Stranka Bosne i                        2           .3                          2           .1
  Hercegovine (RS)                                                                                         

  Liberalna stranka (LS)           1           .3      5           .9      1           .2      7           .5

  Građanska Demokratska Stranka                        1           .2                          1           .1
  (GDS)                                                                                                    

  Stranka Privrednog Prosperiteta  3           1.0     1           .2                          4           .3
  (SPP)                                                                                                    

  Bosansko-Hercegovačka Patriotska                     2           .3                          2           .1
  Stranka (BPS)                                                                                            

  Demokratska Narodna Zajednica                        2           .3                          2           .1
  (DNZ)                                                                                                    

  Bosanska Stranka (BOSS)          1           .3      21          3.6     6           1.0     28          1.9

  Stranka Žena BiH (SŽBiH)                             5           .9      2           .3      7           .5

  Demokratska Stranka Penzionera                       2           .3      2           .3      4           .3
  (DSP-B&H)                                                                                                

  Srpsko Građansko Vijeće (SGV)                                            1           .2      1           .1

  Bosanska Stranka Prava (BSP)                         3           .5                          3           .2

  Muslimaniska Bošnjačka                               1           .2                          1           .1
  Organizacija                                                                                             

  Hrvatska Demokratska Zajednica - 71          23.4    2           .3                          73          4.9
  BIH (HDZ-BiH)                                                                                            

  Nova Hrvatska Inicijativa (NHI)  15          4.9                         1           .2      16          1.1

  Hrvatska Seljačka Stranka        7           2.3                                             7           .5
  (HSS-BiH)                                                                                                

  Hrvatska Stranka Prava (HSP-BiH) 1           .3                                              1           .1

  Hrvatska Narodna Zajednica       2           .7                                              2           .1

  Hrvatska Kršćanska Demokratska   2           .7                                              2           .1
  Unija BiH                                                                                                

  Proeuropska narodna stranka      3           1.0                                             3           .2

  Radom za boljitak                11          3.6                         3           .5      14          .9

  Ne zna                           54          17.8    43          7.5     93          15.3    191         12.7

  Nijednu                          27          8.9     50          8.7     73          12.0    154         10.3

  Odbija                           64          21.1    125         21.7    65          10.7    254         16.9

  Neće glasati                     20          6.6     65          11.3    78          12.9    164         10.9

  Total                            304         100.0   577         100.0   607         100.0   1500        100.0
  -------------------------------- ----------- ------- ----------- ------- ----------- ------- ----------- -------

Croats would mostly give their votes to HDZ 23,4%, then NH! 4,9%, Radom
za boljitak 3,6% and SDP BiH 3,6%. 2,3% of the citizens would vote for
HSS BiH. 1% of the votes from Croats would win Proeuropska stranka,
SNSD, Penzionerska stranka and Stranka Privrednog prosperiteta.

Bosniaks would mostly give their votes to SDA 22%, SDP BiH 12,1%.
Stranka for BiH would get 6,8% and BOSS 3,6% Bosniaks\' votes.

Serbs would mostly vote for SDS 16,5%, then SNSD 13,8% and PDP 4%. 3,6%
of Serbs would vote for SDP BiH and 2,3% of Serbs would vote for SRS RS.
SPRS would get 1,3% of Serbs\' votes while Demokratska stranka and BOSS
would get 1% of the votes.

**Table 62.1**: **If the elections were held tomorrow which party would
you vote for? - Your second choice -- By region**

  -------------------------------------- ----------- ------- ------------ ------- ----------- -------
                                         Republic of         Federation           Total       
                                         Srpska              B&H                              

                                         Frequency   \%      Frequency    \%      Frequency   \%

  Savez nezavisnih socijal-demokrata                 7.9                                      
  (SNSD)                                                                                      

  Srpski narodni savez (SNS)                         1.1                                      

  Socijalistička partija Republike                   2.5                                      
  Srpska (SPRS)                                                                               

  Srpska demokratska stranka (SDS)                   5.4                                      

  Srpska radikalna stranka Republike                 1.2                                      
  Srpske (SRS RS)                                                                             

  Srpska radikala stranka - dr Vojislav  3           1.1                                      
  Šeselj                                                                                      

  Partija Demokratskog Progresa (PDP)    25          9                                        

  Demokratski Narodni Savez (DNS) -      10          3.6                                      
  Dragan Kostić                                                                               

  Stranka Demokratske Akcije (SDA)                           10           2.2                 

  Stranka za Bosnu i Hercegovinu (SB&H)  5           1.8     46           10                  

  Socijaldemokratska partija BiH (SDP                        14           3                   
  BiH)                                                                                        

  Bosanska Stranka (BOSS)                                    29           6.3                 

  Stranka Žena BiH (SŽBiH)                                   14           3                   

  Demokratska Stranka Penzionera                             6            1.3                 
  (DSP-B&H)                                                                                   

  Bosanska Stranka Prava (BSP)                               5            1.1                 

  Hrvatska Demokratska Zajednica -- HDZ                      4            0.9                 
  BIH                                                                                         

  Nova Hrvatska Inicijativa (NHI)                            13           2.8                 

  Hrvatska Seljačka Stranka (HSS-BiH)                        6            1.3                 

  Hrvatska Stranka Prava (HSP-BiH)                           7            1.5                 

  Hrvatska Kršćanska Demokratska Unija                       5            1.1                 
  BiH                                                                                         

  Radom za boljitak                                          14           3                   

  Other                                                                                       

  Don\`t know                            38          13.7    32           7                   

  None                                   96          34.7    171          37.2                

  Refuse                                 12          4.3     32           7                   

  Will not vote                          11          4       9            2                   

  Total                                  600         100.0   900          100.0   1500        100.0
  -------------------------------------- ----------- ------- ------------ ------- ----------- -------

Table 63.1: Are you member of any political party? -- By region

  ------------------------------------- ----------- ------- ------------ ------- ----------- -------
                                        Republic of         Federation           Total       
                                        Srpska              B&H                              

                                        Frequency   \%      Frequency    \%      Frequency   \%

  Savez nezavisnih socijal-demokrata    22          3.7                          22          1.5
  (SNSD)                                                                                     

  Socijalistička partija Republike      1           .2      1            .1      2           .1
  Srpska (SPRS)                                                                              

  Srpska demokratska stranka (SDS)      24          4.0                          24          1.6

  Srpska radikalna stranka Republike    6           1.0     7            .8      13          .9
  Srpske (SRS RS)                                                                            

  Demokratska patriotska stranka (DPS)  2           .3                           2           .1

  Demokratska stranka Republike Srpske  1           .2                           1           .1
  (DS)                                                                                       

  Četnički Ravnogorski Pokret           1           .2                           1           .1

  Partija Demokratskog Progresa (PDP)   9           1.5     1            .1      10          .7

  Demokratski Narodni Savez (DNS) -     1           .2                           1           .1
  Dragan Kostić                                                                              

  Stranka Demokratske Akcije (SDA)      1           .2      11           1.2     12          .8

  Stranka za Bosnu i Hercegovinu (SB&H)                     3            .3      3           .2

  Socijaldemokratska partija BiH (SDP   1           .2      20           2.2     21          1.4
  BiH)                                                                                       

  BH Demokratska Alternativa (BHDA)                         1            .1      1           .1

  Liberalna stranka (LS)                                    3            .3      3           .2

  Građanska Demokratska Stranka (GDS)                       1            .1      1           .1

  Stranka Privrednog Prosperiteta (SPP)                     1            .1      1           .1

  Demokratska Narodna Zajednica (DNZ)                       1            .1      1           .1

  Bosanska Stranka (BOSS)                                   6            .7      6           .4

  Stranka Žena BiH (SŽBiH)                                  2            .2      2           .1

  Demokratska Stranka Penzionera                            2            .2      2           .1
  (DSP-B&H)                                                                                  

  Hrvatska Demokratska Zajednica - BIH                      3            .3      3           .2
  (HDZ-BiH)                                                                                  

  Nova Hrvatska Inicijativa (NHI)                           1            .1      1           .1

  Hrvatska Seljačka Stranka (HSS-BiH)                       1            .1      1           .1

  Hrvatska Stranka Prava (HSP-BiH)                          3            .3      3           .2

  Proeuropska narodna stranka                               1            .1      1           .1

  Don\`t know                           38          6.3     34           3.8     72          4.8

  Refuse                                56          9.3     87           9.7     143         9.5

  Not a member of any party             437         72.8    710          78.9    1147        76.5

  Total                                 600         100.0   900          100.0   1500        100.0
  ------------------------------------- ----------- ------- ------------ ------- ----------- -------

In RS the most of the citizens are not members of any party. SDS has 4%
of the members, SNSD 3,7%, PDP 1,5% and SRS RS 1%.

In the FBaH 2,2% of SDP BiH, 1,2% of SDA of the members were involved in
this poll. Other party had less then 1% of the members involved in this
poll. 78,9% of the FBaH citizens stated that they are not members of any
party. Large number of the citizens did not want to answer this
question.

**Table 64.1: What would be the reason to join any political party? --
By region**

  --------------------------- ----------- -------- ------------ ------- ----------- -------
                              Republic of          Federation           Total       
                              Srpska               B&H                              

                              Frequency   \%       Frequency    \%      Frequency   \%

  None                        132         22.0     140          15.6    272         18.1

  If I could help my people   11          1.8      68           7.6     79          5.3

  Money                       33          5.5      27           3.0     60          4.0

  Better future for me and my 29          4.8      23           2.6     52          3.5
  family                                                                            

  Party program               23          3.8      27           3.0     50          3.3

  To be employed by the party 16          2.7      31           3.4     47          3.1

  Party that work for the     12          2.0      9            1.0     21          1.4
  people                                                                            

  Party that is honest        13          2.2      8            0.9     21          1.4

  Other                       46          7.7      63           7.0     109         7.2

  Don't know; Refuse          285         47.5     504          56.0    789         52.6

  Total                       600         100.0    900          100.0   1500        100.0
  --------------------------- ----------- -------- ------------ ------- ----------- -------

In RS the most of the citizens did not answer this question, 47,5%.
Every fifth respondent stated that there is no reason for him/her to
join any political party. Reasons for some citizens to join political
party are money (5,%), his or his family better future (2,7%) and to
work for citizens\' interests (2%). In the FBaH the most of the citizens
did not answer this question 56%. 15,6% of the citizens stated that
there are no reasons for him/her to join any political party. Reasons
why some citizens would join the party are possibility to help own
people (7,6%), possibility to get job (3,4%), party program (3%), money
(3%), his/her and family better future (2,6%) and to work for citizens\'
interest (1%).

Table 64.2: What would be the reason to join any political party? -- By
ethnic background

  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                         Croats              Muslims/Bosniaks           Serbs               Total       

                         Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  None                   65          21.4    95                 16.5    109         18.0    272         18.1

  If I could help my     17          5.6     47                 8.1     14          2.3     79          5.3
  people                                                                                                

  Money                  15          4.9     11                 1.9     34          5.6     60          4.0

  Better future for me   13          4.3     11                 1.9     28          4.6     52          3.5
  and my family                                                                                         

  Party program          5           1.6     18                 3.1     27          4.4     50          3.3

  To be employed by the  8           2.6     19                 3.3     19          3.1     47          3.1
  party                                                                                                 

  Party that work for    3           1.0     6                  1.0     12          2.0     21          1.4
  the people                                                                                            

  Party that is honest   6           2.0     4                  0.7     11          1.8     21          1.4

  Other                  15          4.9     42                 7.3     50          8.2     109         7.3

  Don't know; Refuse     157         51.6    324                56.2    303         49.9    789         52.6

  Total                  304         100.0   577                100.0   607         100.0   1500        100.0
  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

50 % of the respondents of all three nationalities did not answer this
question. The most of Croats, Bosniaks and Serbs stated that no reasons
exist for which they would join any party. Croats as the most important
reason to join any party see possibility to help own people (5,6%), then
money (4,9%) and better his/her and family future (4,3%). Bosniaks as
the motive for the party joining state possibility to help his/her own
people (8,1%), then possibility of getting job (3,3%) and party program
(3,1%). The most of Serbs would join party because of money (5,6%), then
for better his/her future of family future (4,6%), program of the party
(4,4%) and better possibility of employment (3,1%).

![](media/image41.wmf)**Graph 40**

The BaH citizens are not ready to participate in voluntary work with any
of political parties. This answer was given by 67,8% of the respondents.
The citizens are mostly ready to participate once or twice per month
voluntarily in the political parties activities. 5% of the BaH citizens
would accept more work then above stated.

Table 65.1: Would you take part in a political party activity
voluntarily and how often? -- By region

  ----------------------------------- ----------- ------- ------------ ------- ----------- -------
                                      Republic of         Federation           Total       
                                      Srpska              B&H                              

                                      Frequency   \%      Frequency    \%      Frequency   \%

  Every day                           6           1.0     31           3.4     37          2.5

  2-3 times per week                  5           .8      14           1.6     19          1.3

  Once a week                         8           1.3     16           1.8     24          1.6

  2-3 times per month                 21          3.5     33           3.7     54          3.6

  Once a month                        26          4.3     46           5.1     72          4.8

  Less then once a month              22          3.7     27           3.0     49          3.3

  Wouldn\'t participate in political  400         66.7    617          68.6    1017        67.8
  party work voluntarily                                                                   

  Refuses                             39          6.5     62           6.9     101         6.7

  Don\'t know                         73          12.2    54           6.0     127         8.5

  Total                               600         100.0   900          100.0   1500        100.0
  ----------------------------------- ----------- ------- ------------ ------- ----------- -------

Two third of the citizens from both entity would not participate
voluntarily in activities of any political party. Citizens ready to work
voluntarily would not do that more then once or twice per month.

Table 65.2: Would you take part in a political party activity
voluntarily and how often? -- By ethnic background

  ------------------------ ---------- ------- ------------------ ------- ----------- ------- ----------- -------
                           Croats             Muslims/Bosniaks           Serbs               Total       

                           Fervency   \%      Fervency           \%      Frequency   \%      Frequency   \%

  Every day                28         9.2     3                  .5      6           1.0     37          2.5

  2-3 times per week       1          .3      12                 2.1     6           1.0     19          1.3

  Once a week              2          .7      11                 1.9     10          1.6     24          1.6

  2-3 times per month      10         3.3     21                 3.6     22          3.6     54          3.6

  Once a month             17         5.6     27                 4.7     28          4.6     72          4.8

  Less then once a month   9          3.0     18                 3.1     22          3.6     49          3.3

  Wouldn\'t participate in 187        61.5    413                71.6    410         67.5    1017        67.8
  political party work                                                                                   
  voluntarily                                                                                            

  Refuses                  24         7.9     38                 6.6     37          6.1     101         6.7

  Don\'t know              26         8.6     34                 5.9     66          10.9    127         8.5

  Total                    304        100.0   577                100.0   607         100.0   1500        100.0
  ------------------------ ---------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats are in the greatest extent ready to contribute to the own
political party work by their own voluntarily work. Every tenth Croat is
ready to participated daily in the activities of his/her party. Bosniaks
and Serbs are less ready for such sacrifice. In case that they accept to
participate voluntarily it would not be more then once or twice per
month.

### Table 66.1: What would motivate you in order to become a volunteer? -- By region

  -------------------------------- ----------- ------- ------------ ------- ----------- -------
                                   Republic of         Federation           Total       
                                   Srpska              B&H                              

                                   Frequency   \%      Frequency    \%      Frequency   \%

  Nothing!                         136         22.7    113          12.6    249         16.6

  Anything, that will help my      21          3.5     23           2.6     44          2.9
  people with economical situation                                                      

  To be well paid                  15          2.5     21           2.3     36          2.4

  Increase of the efficiency of    2           0.3     29           3.2     31          2.1
  the community                                                                         

  To be employed in the party      3           0.5     16           1.8     19          1.3

  Help for the pensioners and      4           0.7     12           1.3     16          1.1
  invalids                                                                              

  Actions in order to help young   2           0.3     13           1.4     15          1.0
  people                                                                                

  Other                            43          7.2     51           5.7     94          6.3

  Don't know; Refuse               374         62.3    622          69.1    996         66.4

  Total                            600         100.0   900          100.0   1500        100.0
  -------------------------------- ----------- ------- ------------ ------- ----------- -------

The main motive which would influence the RS citizens to voluntarily
engage himself/herself with some of the political parties it is
possibility to economically help citizens (3,5%), then to be well paid
(2,5%) and help to pensioners and invalids (0,7%). The main motive which
would influence the FBaH citizens to voluntarily engage herself/herself
with some of the political parties it is possibility to increase social
community efficiency (3,2%), to help citizens economically (2,6%), then
to pay them well (2,3%) and to get them employed (1,8%).

Table 66.2: What would motivate you in order to become a volunteer? --
By ethnic background

  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                         Croats              Muslims/Bosniaks           Serbs               Total       

                         Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Nothing!               40          13.2    93                 16.1    114         18.8    249         16.6

  Anything, that will    9           3.0     13                 2.3     21          3.5     44          2.9
  help my people with                                                                                   
  economical situation                                                                                  

  To be well paid        12          3.9     9                  1.6     15          2.5     36          2.4

  Increase of the        11          3.6     13                 2.3     6           1.0     31          2.1
  efficiency of the                                                                                     
  community                                                                                             

  To be employed in the  11          3.6     5                  0.9     3           0.5     19          1.3
  party                                                                                                 

  Help for the           3           1.0     8                  1.4     5           0.8     16          1.1
  pensioners and                                                                                        
  invalids                                                                                              

  Actions in order to    1           0.3     12                 2.1     2           0.3     15          1.0
  help young people                                                                                     

  Other                  23          7.6     27                 4.7     43          7.1     94          6.3

  Don't know; Refuse     194         63.8    397                68.8    398         65.6    996         66.4

  Total                  304         100.0   577                100.0   607         100.0   1500        100.0
  ---------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The main motive which would influence Croats to voluntarily engage
herself/herself with some of the political parties it is possibility to
get them good salary (3,9%), increase of social community efficiency
(3,6%) to get them employed (3,6%). Bosniaks would work voluntarily if
able to do anything what would help citizens economically (2,3%) and if
would increase social community efficiency (2,3%). Then activities that
are directed to young people (2,1%) and good salary (1,6%). Serbs would
participate in voluntarily work if that would help their citizens
economically (3,5%), if they get good salaries (2,5%), and if that would
lead to the increase of the social communities efficiency (1%).

![](media/image42.wmf)

Graph 41

The BaH citizens are very much divided regarding this question. Almost
same number of the citizens would vote for one or more candidates.

Table 67.1: If you had the option of voting for candidates from more
than one political party would you do that or would you vote only for
candidates from one political party? -- By region

  --------------------------------- ----------- ------- ------------ ------- ----------- -------
                                    Republic of         Federation           Total       
                                    Srpska              B&H                              

                                    Frequency   \%      Frequency    \%      Frequency   \%

  I would vote for more then one    201         33.5    327          36.3    528         35.2
  candidate                                                                              

  I would vote only for one         206         34.3    354          39.3    560         37.3
  candidate                                                                              

  Refuses                           77          12.8    109          12.1    186         12.4

  Don\'t know                       116         19.3    110          12.2    226         15.1

  Total                             600         100.0   900          100.0   1500        100.0
  --------------------------------- ----------- ------- ------------ ------- ----------- -------

The citizens of both entities are very much divided regarding this
question. Almost same number of the citizens would vote for one or more
candidates.

Table 67.2: If you had the option of voting for candidates from more
than one political party would you do that or would you vote only for
candidates from one political party? -- By ethnic background

  ----------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                                Croats              Muslims/Bosniaks           Serbs               Total       

                                Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  I would vote for more then    120         39.5    198                34.3    204         33.6    528         35.2
  one candidate                                                                                                

  I would vote only for one     94          30.9    242                41.9    221         36.4    560         37.3
  candidate                                                                                                    

  Refuses                       34          11.2    75                 13.0    77          12.7    186         12.4

  Don\'t know                   56          18.4    62                 10.7    105         17.3    226         15.1

  Total                         304         100.0   577                100.0   607         100.0   1500        100.0
  ----------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats would vote for more then one candidate in 39,5% of cases if
possible, while 30,9% of the Croats would vote for one candidate.
Bosniaks would vote for more then one candidate in 41,9% of the cases
while 34,3 of Bosniaks would vote for one candidate. The same number of
Serbs would vote for one or more candidates.

![](media/image43.wmf)

Graph 42

The most of the citizens voted during the last general election. These
results are in line with results from Graph 36 where is almost the same
percentage of the respondents who election attendance considers as
citizen duty. The citizens considering their vote meaningless to the
outcome of the election did not attend the election and that is case
with 25% of the respondents.

Table 68.1: Did you vote in the last general elections? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        434         72.3       631          70.1       1065        71.0

  No         147         24.5       229          25.4       376         25.1

  Refuse     15          2.5        31           3.4        46          3.1

  Don't know 4           .7         9            1.0        13          .9

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The most of the respondents from both entities voted during last general
election. Difference between the entities is small and not significant.

Table 68.2: Did you vote in the last general elections? -- By ethnic
background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      216         71.1    394                68.3    449         74.0    1065        71.0

  No       71          23.4    156                27.0    143         23.6    376         25.1

  Refuse   15          4.9     21                 3.6     10          1.6     46          3.1

  Don't    2           .7      6                  1.0     5           .8      13          .9
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of the respondents of all three nationalities voted during last
general election.

![](media/image44.wmf)

**Graph 43**

One third of the citizens who attended the last election would probably
vote during next election if would be able to choose between more
candidates from several parties. Half of abstainers from the last
election would not still vote regardless to number of candidates and
parties involved. Around 15 % of the abstainers are not sure would
whether they would attend the election or not.

Table 69.1: Would it be more chance to vote in the next elections if you
given the opportunity to vote for candidates from more political
parties? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 BaH                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        47          32.0       63           27.5       110         29.3

  No         65          44.2       128          55.9       193         51.3

  Refuse     8           5.4        9            3.9        17          4.5

  Don't know 27          18.4       29           12.7       56          14.9

  Total      147         100.0      229          100.0      376         100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

One third of the RS citizens who did not vote during last election
probably would not vote during next election even if able to choose
between more candidates from several parties. Regardless to the number
of candidates 44,2% of the abstainers would not vote. In the FBaH number
of the citizens who would not vote is higher then in RS and it is 55,9%.
These citizens most probably would not attend the following election
regardless for how many candidates they would be able to vote.

Table 69.2: Would it be more chance to vote in the next elections if you
given the opportunity to vote for candidates from more political
parties? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      21          29.6    41                 26.3    44          30.8    110         29.3

  No       31          43.7    90                 57.7    70          49.0    193         51.3

  Refuse   4           5.6     6                  3.8     7           4.9     17          4.5

  Don't    15          21.1    19                 12.2    22          15.4    56          14.9
  know                                                                                    

  Total    71          100.0   156                100.0   143         100.0   376         100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of the abstainers we have between Bosniaks (57,7%) then between
Serbs (49%) and Croats (43,7%). They probably would not attend the
elections regardless for how many candidates they would be able to vote.

![](media/image45.wmf)

**Graph 44**

The most of the BaH citizens (58,6%) think that municipal administration
would be more efficient and better while performing its work if mayor is
elected directly instead of being elected by municipal council.

Around 20 % of the citizens think that municipal council should elect
mayor and that his/her team would be more efficient. Ever fifth citizen
of BaH answered to this question with don\'t know.

Table 70.1: Do you consider that the municipal government would be more
efficient if mayor was directly elected? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        344         57.3       535          59.4       879         58.6

  No         115         19.2       183          20.3       298         19.9

  Refuse     11          1.8        27           3.0        38          2.5

  Don't know 130         21.7       155          17.2       285         19.0

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The RS citizens are not different then the citizens of the FBaH
regarding this question. The citizens of both entities think that
municipal administration would be more efficient and better in
performing its work if mayor is elected directly instead of being
elected by municipal council.

Table 70.2: Do you consider that the municipal government would be more
efficient if mayor was directly elected? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      157         51.6    367                63.6    349         57.5    879         58.6

  No       65          21.4    105                18.2    125         20.6    298         19.9

  Refuse   13          4.3     14                 2.4     11          1.8     38          2.5

  Don't    69          22.7    91                 15.8    122         20.1    285         19.0
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The Municipal administration would be more efficient and better in
performing its work is the mayor is elected directly is opinion of 63,6%
of Bosniaks, 57,5% of Serbs and 51,6% of Croats.

![](media/image46.wmf)

Graph 45

The BaH citizens are ready to work with the privately owned company
owned by the person of different nationality then they are. Job within
such company would accept 77,8% of the BaH citizens. 14,4% of the
citizens would not accept to work within the company owned by person of
different nationality.

Table 71.1: In case that you are looking for a job would you accept
working in a private firm where the owner is a different ethnicity then
you? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        424         70.7       743          82.6       1167        77.8

  No         109         18.2       107          11.9       216         14.4

  Refuse     12          2.0        17           1.9        29          1.9

  Don't know 55          9.2        33           3.7        88          5.9

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The FBaH citizens are in greater extend ready to accept job in such
company then the citizens of RS

**Table 71.2: In case that you are looking for a job would you accept
working in a private firm where the owner is a different ethnicity then
you? -- By ethnic background**

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      224         73.7    501                86.8    431         71.0    1167        77.8

  No       47          15.5    58                 10.1    110         18.1    216         14.4

  Refuse   13          4.3     4                  .7      12          2.0     29          1.9

  Don't    20          6.6     14                 2.4     54          8.9     88          5.9
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The most of Bosniaks (86,6%) are ready to accept the job with such
company. 73,7% of Croats and 71% of Serbs would accept the job within
such company.

![](media/image47.wmf)

Graph 46

Over half of the BaH citizens (54,9%) are ready to work in other entity.
Possibility to work in other entity was rejected by 36,2% of the
respondents

Table 72.1: In case that you are looking for a job would you accept the
job in other entity? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        300         50.0       524          58.2       824         54.9

  No         230         38.3       313          34.8       543         36.2

  Refuse     11          1.8        19           2.1        30          2.0

  Don\`t     59          9.8        44           4.9        103         6.9
  know                                                                  

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Half of the RS citizens are ready to work in other entity while 38,3% of
the respondents would not accept it. In the FBaH 58,2% of the citizens
are ready to work in RS. 34,8% of the citizens would not accept to work
in other entity.

Table 72.2: In case that you are looking for a job would you accept the
job in other entity? - By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      159         52.3    359                62.2    301         49.6    824         54.9

  No       119         39.1    186                32.2    234         38.6    543         36.2

  Refuse   12          3.9     6                  1.0     12          2.0     30          2.0

  Don\`t   14          4.6     26                 4.5     60          9.9     103         6.9
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

62,2% of Bosniaks are ready to work in RS and 52,3% of Croats. Half of
Serbs would accept to work in the FBaH

![](media/image48.wmf)**Graph 47**

The most of the BaH citizens would accept that their child attend the
same class as the children of other nationality. 77,1% of the citizens
agrees with this statement. Possibility that their child attend the same
class as children of other nationality rejected 14,7% of the BaH
citizens. Almost the same percentage of the citizens rejected
possibility to work with the company owned by person of other
nationality (graph 45).

Table 73.1: Would you accept for you child to be in the same class or
same school as children of different ethnicity then your? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        376         62.7       780          86.7       1156        77.1

  No         146         24.3       75           8.3        221         14.7

  Refuse     22          3.7        20           2.2        42          2.8

  Don\`t     56          9.3        25           2.8        81          5.4
  know                                                                  

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

86,7% of the FBaH citizens accept that their child attend the school or
class with children of other nationality while that accepts 62,7% of the
RS citizens. 8,3% of the FBaH citizens are against this and 24, 3% of
the RS citizens.

**Table 73.2: Would you accept for you child to be in the same class or
same school as children of different ethnicity then your? -- By ethnic
background**

  -------- ---------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats             Muslims/Bosniaks           Serbs               Total       

           Fervency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      237        78.0    521                90.3    387         63.8    1156        77.1

  No       35         11.5    40                 6.9     145         23.9    221         14.7

  Refuse   13         4.3     4                  .7      25          4.1     42          2.8

  Don\`t   19         6.3     12                 2.1     50          8.2     81          5.4
  know                                                                                   

  Total    304        100.0   577                100.0   607         100.0   1500        100.0
  -------- ---------- ------- ------------------ ------- ----------- ------- ----------- -------

To have child in the school or class with children of other nationality
accept 90,3% of Bosniaks, 78% of Croats and 63,8% of Serbs.

![](media/image49.wmf)

Graph 48

Around two third of the BaH citizens are ready to accept that their
child attend school with the common curricula. The citizens more refuse
to accept common curricula within the schools then to have child with
the same class with children of other nationality. For 21,5% of the BaH
citizens it is unacceptable to have child attending the school with the
common curricula.

Table 74. 1: Would you be ready to accept your child attending a school
where classes are conducted according to a merger curriculum? - By
region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        280         46.7       682          75.8       962         64.1

  No         187         31.2       135          15.0       322         21.5

  Refuse     29          4.8        42           4.7        71          4.7

  Don\`t     104         17.3       41           4.6        145         9.7
  know                                                                  

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Less then half of the RS citizens (46,7%) are ready to accept having
child attending the school with common curricula. In the Federation the
percentage is 75,8%.

**Table 74.2: Would you be ready to accept your child attending a school
where classes are conducted according to a merger curriculum? -- By
ethnic background**

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      167         54.9    491                85.1    294         48.4    962         64.1

  No       84          27.6    48                 8.3     188         31.0    322         21.5

  Refuse   21          6.9     17                 2.9     33          5.4     71          4.7

  Don\`t   32          10.5    21                 3.6     92          15.2    145         9.7
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

85,1% of the Bosniaks accept that their children attend the school with
common curricula and 54,9% Croats and 48,4% of Serbs accept that.

![](media/image50.wmf)

Graph 49

The most of the BaH citizens are not happy with the work of actual
entity governments regarding improvement of the living standards. Around
two third of the citizens assessed the entity governments work as being
bad. Less then one third of the BaH citizens asses the entity government
work in that respect as being good.

Table 75.1: How would you evaluate the work of current entity
authorities in relation with improvement of the living standards of the
citizens? -- By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very good          56          9.3      82           9.1      138         9.2

  Partly good        115         19.2     204          22.7     319         21.3

  Partly poor        165         27.5     257          28.6     422         28.1

  Very poor          231         38.5     329          36.6     560         37.3

  Refuse             3           .5       7            .8       10          .7

  Don\`t know        30          5.0      21           2.3      51          3.4

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

The RS and FBaH citizens are not happy with the work of the actual
entity Governments regarding improvement of the living standards.

Table 75.2: How would you evaluate the work of current entity
authorities in relation with improvement of the living standards of the
citizens? -- By ethnic background

  ---------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                   Croats              Muslims/Bosniaks           Serbs               Total       

                   Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very good        26          8.6     61                 10.6    50          8.2     138         9.2

  Partly good      59          19.4    148                25.6    110         18.1    319         21.3

  Partly poor      79          26.0    171                29.6    170         28.0    422         28.1

  Very poor        128         42.1    177                30.7    249         41.0    560         37.3

  Refuse           4           1.3     3                  .5      3           .5      10          .7

  Don\`t know      8           2.6     17                 2.9     25          4.1     51          3.4

  Total            304         100.0   577                100.0   607         100.0   1500        100.0
  ---------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

All three nationalities mostly assess the work of actual entity
governments as being bed regarding improvement of the living standards.
Bosniaks (36,2%) are the most unsatisfied with the entity government
work.

![](media/image51.wmf)**Graph 50**

The BaH citizens support return of the displaced persons to their homes.
81,6% of the citizens agrees with this statement. 15,2% of the citizens
is against return.

Table 76.1: What is your opinion regarding BaH displaced persons
returning to their homes? -- By region

  --------------------- ----------- -------- ------------ -------- ----------- --------
                        Republic of          Federation            Total       
                        Srpska               B&H                               

                        Frequency   \%       Frequency    \%       Frequency   \%

  Strongly support      149         24.8     533          59.2     682         45.5

  Generally support     275         45.8     267          29.7     542         36.1

  Generally against     111         18.5     59           6.6      170         11.3

  Strongly against      40          6.7      18           2.0      58          3.9

  Refuses               7           1.2      4            .4       11          .7

  Don\'t know           18          3.0      19           2.1      37          2.5

  Total                 600         100.0    900          100.0    1500        100.0
  --------------------- ----------- -------- ------------ -------- ----------- --------

The citizens of both entity support return of the displaced persons and
refugees to their homes. In RS that support is not that strong as in the
FBaH. It is the best way to see how much Serbs support return of the
displaced persons and refugees.

Table 76.1: What is your opinion regarding BaH displaced persons
returning to their homes? -- By ethnic background

  -------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                       Croats              Muslims/Bosniaks           Serbs               Total       

                       Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Strongly support     148         48.7    379                65.7    147         24.2    682         45.5

  Generally support    120         39.5    135                23.4    284         46.8    542         36.1

  Generally against    10          3.3     45                 7.8     115         18.9    170         11.3

  Strongly against     11          3.6     9                  1.6     38          6.3     58          3.9

  Refuses              4           1.3     1                  .2      6           1.0     11          .7

  Don\'t know          11          3.6     8                  1.4     17          2.8     37          2.5

  Total                304         100.0   577                100.0   607         100.0   1500        100.0
  -------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

The Serbs are more against return then Croats and Bosniaks. All three
nationalities support return but the differences are in the level of the
support.

![](media/image52.wmf)**Graph 51**

The most of the BaH citizens (87,4%) stated that issue regarding
protection and improvement of the environment is very important to them.
For every tenth citizen this question is not important.

Table 77.1: How important to you personally is the issue of protection
and improvement of the environment? -- By region

  --------------------- ----------- -------- ------------ -------- ----------- --------
                        Republic of          Federation            Total       
                        Srpska               B&H                               

                        Frequency   \%       Frequency    \%       Frequency   \%

  Very important        311         51.8     590          65.6     901         60.1

  Mostly important      214         35.7     196          21.8     410         27.3

  Mostly unimportant    41          6.8      68           7.6      109         7.3

  Totally unimportant   24          4.0      26           2.9      50          3.3

  Refuse                1           .2       4            .4       5           .3

  Don\`t know           9           1.5      16           1.8      25          1.7

  Total                 600         100.0    900          100.0    1500        100.0
  --------------------- ----------- -------- ------------ -------- ----------- --------

To the citizens of both entities is very important question of the
protection and improvement of the living environment. The FBaH citizens
give more importance to this issue then the RS citizens.

Table 77.2: How important to you personally is the issue of protection
and improvement of the environment? -- By ethnic background

  ------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                      Croats              Muslims/Bosniaks           Serbs               Total       

                      Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very important      185         60.9    401                69.5    306         50.4    901         60.1

  Mostly important    76          25.0    122                21.1    210         34.6    410         27.3

  Mostly unimportant  20          6.6     34                 5.9     55          9.1     109         7.3

  Totally unimportant 12          3.9     13                 2.3     25          4.1     50          3.3

  Refuse              3           1.0     1                  .2      1           .2      5           .3

  Don\`t know         8           2.6     6                  1.0     10          1.6     25          1.7

  Total               304         100.0   577                100.0   607         100.0   1500        100.0
  ------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

For Bosniaks this issue is more important then for Croats and Serbs.

![](media/image53.wmf)**Graph 52**

The BaH citizens assess work of the actual government as being bad
regarding protection and improvement of the living environment. Around
two third of the citizens are unhappy with the government activities in
that respect. One third of the BaH citizens assessed the government
activities as good in that respect.

Table 78.1: How would you evaluate the work of the current entity
government regarding environment protection and use of natural
resources? - By region

  ------------------ ----------- -------- ------------ -------- ----------- --------
                     Republic of          Federation            Total       
                     Srpska               B&H                               

                     Frequency   \%       Frequency    \%       Frequency   \%

  Very good          54          9.0      52           5.8      106         7.1

  Partly good        136         22.7     241          26.8     377         25.1

  Partly poor        174         29.0     282          31.3     456         30.4

  Very poor          196         32.7     288          32.0     484         32.3

  Refuse             3           .5       8            .9       11          .7

  Don\`t know        37          6.2      29           3.2      66          4.4

  Total              600         100.0    900          100.0    1500        100.0
  ------------------ ----------- -------- ------------ -------- ----------- --------

About two third of the citizens from both entities are not happy with
the work of the government regarding protection of the living
environment.

Table 78.2: How would you evaluate the work of the current entity
government regarding environment protection and use of natural
resources? - By ethnic background

  --------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                  Croats              Muslims/Bosniaks           Serbs               Total       

                  Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very good       17          5.6     38                 6.6     50          8.2     106         7.1

  Partly good     69          22.7    173                30.0    132         21.7    377         25.1

  Partly poor     83          27.3    190                32.9    179         29.5    456         30.4

  Very poor       118         38.8    153                26.5    210         34.6    484         32.3

  Refuse          7           2.3     2                  .3      2           .3      11          .7

  Don\`t know     10          3.3     21                 3.6     34          5.6     66          4.4

  Total           304         100.0   577                100.0   607         100.0   1500        100.0
  --------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Although all three nationalities are unhappy with the work of actual
government regarding protection of living environment Serbs and Croats
are more unhappy then Bosniaks.

![](media/image54.wmf)

Graph 53

During the last six months 24,5% of the respondents got credit of some
member of their families.

Table 79.1: Has anyone in your household got any credit in the past 6
months? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        130         21.7       238          26.4       368         24.5

  No         413         68.8       597          66.3       1010        67.3

  Refuse     25          4.2        33           3.7        58          3.9

  Don\`t     32          5.3        32           3.6        64          4.3
  know                                                                  

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

The FBaH citizens got more credits then RS citizens. Every fifth
household in RS got credit during the last six months while in the FBaH
every fourth household.

Table 79.2: Has anyone in your household got any credit in the past 6
months? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      73          24.0    153                26.5    137         22.6    368         24.5

  No       207         68.1    387                67.1    409         67.4    1010        67.3

  Refuse   13          4.3     16                 2.8     29          4.8     58          3.9

  Don\`t   11          3.6     21                 3.6     32          5.3     64          4.3
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

During the last six months the most of credits got Bosniaks (26,5%) then
Croats (24%) and Serbs (22,6%).

![](media/image55.wmf)

Graph 54

Credits had positive effect regarding economical situation of the
households with 43% of the respondents. One third of the citizens think
that credits did not have either positive or negative effects to the
economical situation of their households. 23,9% thinks that credits had
negative effect to their households during the past six months.

Table 80.1: To what degree has the credit had a favorable or unfavorable
influence on the economic situation in your household? --By region

  ------------------------- ----------- ------- ------------ ------- ----------- -------
                            Republic of         Federation           Total       
                            Srpska              B&H                              

                            Frequency   \%      Frequency    \%      Frequency   \%

  Very favorable            9           6.9     21           8.8     30          8.2

  Mostly favorable          53          40.8    75           31.5    128         34.8

  Neither favorable or      42          32.3    75           31.5    117         31.8
  unfavorable                                                                    

  Mostly unfavorable        21          16.2    42           17.6    63          17.1

  Very unfavorable          3           2.3     22           9.2     25          6.8

  Refuses                                       2            .8      2           .5

  Don\'t know               2           1.5     1            .4      3           .8

  Total                     130         100.0   238          100.0   368         100.0
  ------------------------- ----------- ------- ------------ ------- ----------- -------

Both citizens of the RS and of the FBaH think that these credits had a
favorable influence on the economic situation.

Table 80.2: To what degree has the credit had a favorable or unfavorable
influence on the economic situation in your household? -- By ethnic
background

  ------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
                            Croats              Muslims/Bosniaks           Serbs               Total       

                            Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Very favorable            4           5.5     17                 11.1    8           5.8     30          8.2

  Mostly favorable          20          27.4    54                 35.3    53          38.7    128         34.8

  Neither favorable or      28          38.4    44                 28.8    44          32.1    117         31.8
  unfavorable                                                                                              

  Mostly unfavorable        13          17.8    27                 17.6    21          15.3    63          17.1

  Very unfavorable          8           11.0    9                  5.9     8           5.8     25          6.8

  Refuses                                       2                  1.3                         2           .5

  Don\'t know                                                              3           2.2     3           .8

  Total                     73          100.0   153                100.0   137         100.0   368         100.0
  ------------------------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Croats think that credits had more positive effect to the economical
situation of their households then negative. Bosniaks think that credits
had more positive effect to the economical situation of their households
then negative. Serbs think that credits had more positive effect to the
economical situation of their households then negative.

![](media/image56.wmf)

Graph 55

The most of the BaH citizens (70,4%) do not plan to apply for any kind
of credits in the next six months. That is plan for 18,1% of the BaH
citizens.

Table 81.1: Does any member of your household plan to apply for any type
of credit in the next 6 months? -- By region

  ---------- ----------- ---------- ------------ ---------- ----------- ----------
             Republic of            Federation              Total       
             Srpska                 B&H                                 

             Frequency   \%         Frequency    \%         Frequency   \%

  Yes        110         18.3       161          17.9       271         18.1

  No         412         68.7       644          71.6       1056        70.4

  Refuse     16          2.7        33           3.7        49          3.3

  Don\`t     62          10.3       62           6.9        124         8.3
  know                                                                  

  Total      600         100.0      900          100.0      1500        100.0
  ---------- ----------- ---------- ------------ ---------- ----------- ----------

Over two third of the citizens from both entities do not have plans to
apply for any credit.

Table 81.2: Does any member of your household plan to apply for any type
of credit in the next 6 months? -- By ethnic background

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  Yes      47          15.5    109                18.9    110         18.1    271         18.1

  No       217         71.4    401                69.5    431         71.0    1056        70.4

  Refuse   19          6.3     14                 2.4     16          2.6     49          3.3

  Don\`t   21          6.9     53                 9.2     50          8.2     124         8.3
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Members of all three nationalities in both entities do not have plans to
apply for any credit in the next six months.

![](media/image57.wmf)

Graph 56

Domestic banks have returned trust of one third of the BaH citizens
(grade 4 and 5) but still numbers of the citizens do not trust domestic
banks (grade 3). No entrustment is still present with 25% between BaH
citizens regarding domestic banks (grad 1 and 2).

Table 82.1: On scale from 1 to 5 how would you describe your confidence
in domestic banks? -- By region

  ---------- ---------- ---------- ------------ ---------- ----------- ----------
             Republic              Federation              Total       
             of Srpska             B&H                                 

             Fervency   \%         Frequency    \%         Frequency   \%

  1          71         11.8       63           7.0        134         8.9

  2          143        23.8       141          15.7       284         18.9

  3          231        38.5       243          27.0       474         31.6

  4          95         15.8       264          29.3       359         23.9

  5          15         2.5        134          14.9       149         9.9

  Refuse     4          .7         11           1.2        15          1.0

  Don\`t     41         6.8        44           4.9        85          5.7
  know                                                                 

  Total      600        100.0      900          100.0      1500        100.0
  ---------- ---------- ---------- ------------ ---------- ----------- ----------

The FBaH citizens have more confidence with domestic banks then citizens
of RS.

**Table 82.2: On scale from 1 to 5 how would you describe your
confidence in domestic banks? -- By ethnic background**

  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------
           Croats              Muslims/Bosniaks           Serbs               Total       

           Frequency   \%      Frequency          \%      Frequency   \%      Frequency   \%

  1        33          10.9    26                 4.5     75          12.4    134         8.9

  2        52          17.1    86                 14.9    145         23.9    284         18.9

  3        83          27.3    170                29.5    217         35.7    474         31.6

  4        78          25.7    174                30.2    101         16.6    359         23.9

  5        35          11.5    92                 15.9    21          3.5     149         9.9

  Refuse   10          3.3     2                  .3      3           .5      15          1.0

  Don\`t   13          4.3     27                 4.7     45          7.4     85          5.7
  know                                                                                    

  Total    304         100.0   577                100.0   607         100.0   1500        100.0
  -------- ----------- ------- ------------------ ------- ----------- ------- ----------- -------

Bosniaks have more confidence with domestic banks (46,1%), and then
Croats (37,2%) while Serbs have the least confidence with domestic banks
(20,1%).

###### Summary

Every fifth citizen of the BaH have been involved in some activity or
movement which aim is to make life of the citizens of BaH better, as
much as this is possible. The largest number of the citizens didn't even
hear anything about different initiatives, actions or movements that
main goals are to establish communication between the citizens and the
government on the municipality level. Only 25,3% of them knew and heard
something about this matter. Half of the respondents in this survey, of
those who heard about these actions or took part in them, are satisfied
with the fact that this level of government took their opinion in
consideration. Every third respondent is unsatisfied with the way
municipality government is referring to recommendations coming from
those movements.

Any kind of the contact, with the elected representative, had only 16,3%
of the citizens. Rest of the citizens, 83% of them didn't have contacts
with the representative, on any level of the government.

The largest numbers of the citizens of BaH have made some contacts with
the representatives on the local (municipality) level**.** 80% of the
contacts were with the local representatives, 17,2% of the contacts were
with the representatives on the cantonal level, and only 3% of the
respondents made some contacts with the elected representative on the
entity government level. The highest is the level of government the
smallest is the number of the contacts between the citizens and elected
representatives.

Most of the legal matters, citizens of the BaH are willing to settle out
of the court, 69.3% of them. 23,8% of the respondents will look for the
settlement on the court.

Most of the respondents who had any kind of legal conflicts, last year,
tried to settle out of the court. Although, large number of them (44,6%)
didn't try to settle out of the court but, instead, solved their
problems on the court.

Citizens of the BaH, who tried to find the solutions to their legal
matters out of the court, are unsatisfied with those solutions. Those
who are satisfied -they are only partly satisfied with the solutions and
those who are unsatisfied -they are very unsatisfied with the solutions.

The largest numbers of the BaH citizens, 78,8% of them, were not at the
court, last year. 18,6% had some legal matters done on the court, last
year.

Most of the citizens, who were on the court last year, were in the role
of the prosecutor, than as witnesses, 34.1% and 19% of them were sue.

In, two third of the cases, final decision was made by the court, while
one third is still in the process.

There are more than two third of the citizens of the BaH that were in
the court last year and who are satisfied with the court judgment. 25%
of the citizens are unsatisfied with the judgment.

Half of the respondents' answers that they had a complete description of
the procedure and advice for lodging a complaint, but not all of the
necessary information.

61, 1% of the citizens who went to Municipality for help in solving
their problems are satisfied with the results of their visit.

The BaH citizens consider that municipal administration (comparing
cantonal and entities) have improved its attitude towards citizens in
the greatest extent. Next is cantonal administration while the less
improvement was shown by entities\' administration. The BaH citizens\'
satisfaction regarding administration activities and work of its
representatives is lower as the administration level is higher.

The citizens of BaH see economical problem as the main problem facing
the BaH Government at all administration levels (unemployment 42,9% and
economical reconstruction 16,4%), then follows administration corruption
(14,2%) and crime (12,7%).

The BaH citizens think that corruption is the most diffused within the
Privatization Agency (60,8%), the Custom (57,3%), the Post Services and
Electro distribution (56,3) and the Revenue Agency (54,8).

Almost half of the BaH citizens think that corruption is present at
almost all levels of the administration, from municipality up to
presidency of BaH.

The corruption is at least present with the military and education
although over 20% of the citizens BaH think that corruption is also
present with those two administration segments.

The BaH citizens note corruption as one of the greatest problems in the
society and it is small number of the segments where the corruption is
not present in large extent according to their opinion.

Although the citizens of BaH consider the corruption as a major and
present problem they also think that the level corruption has increased
comparing with the last year. Two third of the citizens (64,4%) answered
that they are aware of the increase of the corruption. Every fourth
citizen thinks that level of corruption decreased during the last year.

There is much more citizens (31,5%) who gave presents then money to the
public servants during the last year in order to complete certain tasks.
It should be noted that the citizens of BaH in great extent do not see
giving the presents as bribe as they see money giving.

Citizens mostly address family members (34,2%), then friends (24%) and
important persons from the local community (5,3%) for help when not able
to finish certain procedure with government institutions. Then follow
international organizations (4,8%) and working colleagues (4,7%). 6,5%
of the citizens do not address anyone for help when able to solve some
of the procedures.

In such situations citizens mostly trust to individuals to whom they
have good relations. The BaH citizens do not have much confidence with
NGO\'s and system institutions.

We can make a categorization of the topics that are of the most
importance for the largest number of BaH citizens.

First category is for the problems connected with the economic aspects
of life: unemployment, low and irregular salaries, difficult economic
situation and irregular and low pensions.

Second category is related with corruption and crime.

Third category and one of the problems of the large importance is
political situation in the state. As we can see, problems are both
individual and related to the situation in the state, and they are
almost identical with the second choice problems.

The BaH citizens are confused with current political situation in the
country and they are not sure whether the situation is improving or not.
About one third of the citizens think that the BaH situation is
improving while 42,1% of the citizens think that current political
situation will lead country to the collapse. The best indicator of the
BaH citizens\' confusion regarding BaH situation and its direction is
that ever fifth respondents answered with don\'t know.

The most of the BaH citizens 46,3 think that the consolidation of the
actual government would be useful while 21,2% think that such activities
would be risky. The great of percentage of the BaH citizens (28,7%)
answered with don\'t know to the question since they are not sure what
activities should be undertaken in order to achieve consolidation and
what the outcome would be after it.

The BaH citizens mostly trust news heard from TV (73,5%), then daily
newspapers (22,4%) and radio (18,5%). 6,5% of the BaH citizens find
weekly newspapers and magazines as reliable information source.

Over half of BaH citizens (54,%) think that their votes would not
improve society situation no matter to whom they vote fore. 38,5 % of
the BaH citizens do not agree with this statement who think that
improvement my occur in relation to whom they give their vote.

Over two third of the citizens of BaH (67,2%) think that election
attendance and voting is the obligation of every citizen of this
country. 26% of the citizens of BaH do not agree with this statement who
think since their vote don\'t make any difference it is not important do
they vote or not. Difficult economic situation (graph 26) and lack of
confidence with political parties and leaders (graph 29) are reasons for
apathy and hopelessness.

If the elections in RS are today SDS would win 16% of votes, SNSD 14,5%,
PDP 4,3%, SRS RS 2,3%. SDP BaH would win 2% of votes while SDA would get
1,2 % of the citizens.

In the FBaH the most votes would get SDA 13,3%, follow SDP BaH 10,8%,
HDZ 7,8% and Stranka za BaH 4,3%. Other parties would win less then 1,5%
of votes. Large number of the citizens was not sure for which party they
would vote or they did not want to tell.

The BaH citizens are not ready to participate in voluntary work with any
of political parties. This answer was given by 67,8% of the respondents.
The citizens are mostly ready to participate once or twice per month
voluntarily in the political parties activities. 5% of the BaH citizens
would accept more work then stated.

The most of the citizens voted during the last general election. These
results are in line with results from Graph 36 where is almost the same
percentage of the respondents who election attendance considers as
citizen duty. The citizens considering their vote meaningless to the
outcome of the election did not attend the election and that is case
with 25% of the respondents.

One third of the citizens who attended the last election would probably
vote during next election if would be able to choose between more
candidates from several parties. Half of abstainers from the last
election would not still vote regardless to number of candidates and
parties involved. Around 15 % of the abstainers are not sure would
whether they would attend the election or not.

The most of the BaH citizens (58,6%) think that municipal administration
would be more efficient and better while performing its work if mayor is
elected directly instead of being elected by municipal council.

Around 20 % of the citizens think that municipal council should elect
mayor and that his/her team would be more efficient. Ever fifth citizen
of BaH answered to this question with don\'t know.

The BaH citizens assess work of the actual government as being bad
regarding protection and improvement of the living environment. Around
two third of the citizens are unhappy with the government activities in
that respect. One third of the BaH citizens assessed the government
activities as good in that respect.

Credits had positive effect regarding economical situation of the
households with 43% of the respondents. One third of the citizens think
that credits did not have either positive or negative effects to the
economical situation of their households. 23,9% thinks that credits had
negative effect to their households during the past six months.

The most of the BaH citizens (70,4%) do not plan to apply for any kind
of credits in the next six months. That is plan for 18,1% of the BaH
citizens.

Domestic banks have returned trust of one third of the BaH citizens
(grade 4 and 5) but still numbers of the citizens do not trust domestic
banks (grade 3). No entrustment is still present with 25% between BaH
citizens regarding domestic banks (grad 1 and 2).

**Research realization:**

**PARTNER MARKETING CONSULTING AGENCY**

**Banja Luka, November 2003**

**Research team:**

**Gordana Vučković, project manager**

**Slava Kakuća, researcher**

**Saša Stevanović, psychologist**

**Srđan Puhalo, psychologist**

**Research organization: Srđan Puhalo**

**PARTNER Marketing Consulting Agency Survey Team**