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| ![](media/image    | **Transportation**                              |
| 1.png){width="0.49 |                                                 |
| 930555555555556in" | **Facts**                                       |
| height="0.48       |                                                 |
| 88888888888889in"} | Aviation Consumer Protection Division           |
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| **U.S. Department  |                                                 |
| of**               |                                                 |
|                    |                                                 |
| **Transportation** |                                                 |
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| Office of the      |                                                 |
| Secretary          |                                                 |
|                    |                                                 |
| of Transportation  |                                                 |
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***Information for Consumers Regarding the Cessation of Operations of***

***TransMeridian Airlines***

Charter carrier TransMeridian Airlines ceased operations on September
30, 2005. At this writing a statement by the company is posted at
<http://www.tmair.com/default.asp>. If you do not receive the
transportation you purchased from TransMeridian, there are two primary
means of pursuing a refund.

**Credit card purchases**

If you charged your TransMeridian ticket to a credit card, you may be
able to have the cost of the ticket credited to your credit card
account. Write to your credit card issuer, being sure to state your
account number. Enclose a photocopy of any evidence of the purchase, or
indicate the price of the ticket(s) and the date they were charged.
State that TransMeridian has ceased flying and that you will not receive
the services that you charged to your account, and that you are
requesting a credit pursuant to the Fair Credit Billing Act.

Under the law, this notice must be received by the credit card issuer no
later than 60 days after the date that you received the first **monthly
statement** that listed the charge for the TransMeridian flight.
However, credit card companies sometimes waive this deadline for future
transportation that is not provided.

**Cash or check purchases**

If you paid for your TransMeridian ticket by cash or check, you should
make a written request for a refund to that carrier's escrow bank and
securer. Credit card customers may file claims with their credit card
issuer and with the escrow bank and securer, but the consumer should
advise both parties that he/she is filing a claim with the other. The
escrow bank and securer is:

> National City Bank of the Midwest
>
> Attn: Travel Services
>
> 1001 South Worth
>
> Birmingham, MI 48009

In your claim, make reference to TransMeridian Airlines and include the
dates and destination of your flights. Send a copy of all claims to
TransMeridian at the following address:

> TransMeridian Airlines
>
> 420 Thornton Road, Suite 101
>
> Lithia Springs, GA 30122
>
> <communications@tmair.com>

Department rules provide that consumers have 60 days after the date
their trip would have been completed to file a claim with the securer.
If you request a refund through your credit card company and your claim
has not been acted on within 60 days of the date of your TransMeridian
flight, you should be certain also to file a claim within that time
period with the escrow bank and the securer.