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**Small Business Government Wide Acquisition Contracts Center**

The General Services Administration, Small Business Government Wide
Acquisition Contracts Center has done all of the work for you. We offer
a complete portfolio of pre-competed, Information Technology (IT)
solutions contracts set aside exclusively for 8(a) certified firms.

*We make it easy for you, our federal customers, through:*

**• Access to high quality, *small disadvantaged* 8(a) industry
partners**

**• Flexible teaming arrangements**

**• Sole source ordering up to the \$3 million competitive threshold**

**• Pre-competed, multiple-award contracts**

**• Shortened procurement lead-time**

**• \$15 billion program ceiling (no individual contract ceiling)**

**• Transfer of 8(a) credit**

**• Section 508 Compliance**

**• Section 803 Compliance**

**• Dedicated staff that is customer focused and experts in small**

**business technology contracts**

*How to reach us:*

**• By phone (877) 327-8732, (toll free)**

**• By fax (816) 823-1608**

**• By e-mail at 8a@gsa.gov**

**• On the web at:** *[www.gsa.gov/8astars](http://www.gsa.gov/8astars)*

**Please see Appendix I for office mailing address.**

*Table of Contents*

**Who We Are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 4**

**Introduction . . . .. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . 5**

**Functional Area Descriptions. . . . . . . . . . . . . . . . .. . . . .
. . . . . . . . . . . . . . . . . . . 6**

**Competition Requirements . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 10**

**How to Order From 8(a) STARS . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 12**

## RFP/RFQ Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

**Guidance on Order Preparation. . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 14**

**Industry Partner Responsibilities. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .15**

**Small Business Government Wide Acquisition**

**Contracts Center Responsibilities . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .16**

Appendices

**Appendix I - Small Business GWAC Center Resources. . . . . . . . . . .
. . . . . . . . 17**

**Appendix II - Applicable Documents, Websites and E-mail Addresses. . .
. . . 18**

**Appendix III - Glossary. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .19**

**Appendix IV - Alphabetical Business Category Listing . . . . . . . . .
. . . . . . . . . . 21**

*Updates to this publication, when they occur, will be available on the
web at*

*[www.gsa.gov/8astars](http://www.gsa.gov/8astars)*

### Who We Are

The General Services Administration (GSA), Federal Supply Service (FSS),
Small Business Government Wide Acquisition Contracts Center, hereinafter
referred to as the Center, has a diversified portfolio of pre-competed,
multiple award contracts with high-quality, small business industry
partners. These small business firms specialize in providing innovative,
information technology solutions to federal agencies worldwide. The
Center awards and administers IT contracts for governmentwide use as an
executive agent of the Office of Management and Budget (OMB).

Federal agencies may access these unique contract vehicles either
through a delegation of authority granted by the Center or through GSA
Federal Technology Service (FTS) Client Support Centers (CSC). GSA FTS
provides assisted services in the form of client interface and support,
task order issuance, financial and project management.

The Center manages three GWACs.

1\) 8(a) FAST GWAC: The **8(a) FAST GWAC** is an 8(a) set-aside multiple
award indefinite delivery, indefinite quantity (IDIQ) contract vehicle
for SIC Code 7373-Computer Integrated Systems Design. There are 186
contracts, and each has a \$90 Million ceiling. This contract vehicle
expires October 31, 2004. For further information regarding the 8(a)
FAST contract vehicle, see
[www.gsa.gov/8afast](http://www.gsa.gov/8afast).

2\) HUBZone GWAC: The second major GWAC is the **HUBZone Information
Technology Services Contract Vehicle**. This GWAC has a unique market
niche as the contract vehicle is set-aside for companies certified as a
HUBZone, or Historically Underutilized Business Zone. The U.S. Small
Business Administration (SBA) determines HUBZone status. There are seven
functional areas with nine to ten contractors in each functional area,
for a total of 68 contracts. The use of the contract allows federal
agencies to receive HUBZone credit toward their three percent statutory
goal. For further information regarding the **SBA HUBZone Program**,
please go to <http://www.sba.gov/hubzone/>. For further information
regarding the **HUBZone GWAC**, please go to
[www.gsa.gov/hubzone](http://www.gsa.gov/hubzone).

3\) 8(a) STARS GWAC: The **8(a) STARS** **(Streamlined Technology
Acquisition Resources for Services) Contract Vehicle** is an 8(a)
set-aside multiple award indefinite delivery, indefinite quantity
contract vehicle for Information Technology Products and Services. The
8(a) STARS contracts have a unique market niche, as the contract vehicle
is set-aside for 8(a) designated industry partners. There are over 400
contracts. The use of this contract vehicle allows federal agencies to
receive socio-economic procurement preference credit for their
purchases. The 8(a) program refers to the Small Business
Administration's 8(a) Business Development Program, named for a section
of the Small Business Act. This program was created to help small
disadvantaged businesses compete in the federal procurement market. For
further information on the **SBA's 8(a) Program**, go to
<http://www.sba.gov/8abd/>. For further information, on the **8(a)
STARS** contract vehicle, please review this guide and/or
[www.gsa.gov/8astars](http://www.gsa.gov/8astars).

**Who We Are**

### Introduction

**Objectives**

This ordering guide is intended to help program officials, GSA ordering
offices, agency contracting officers and industry partners use the 8(a)
STARS contracts. At initial award, there were over 400 contracts. These
contracts are multiple award indefinite delivery, indefinite quantity,
and cover eight Functional Areas (FA) designated by the North American
Industry Classification System (NAICS) listed below:

FA 1 NAICS 541511 Custom Computer Programming Services

FA 2 NAICS 541512 Computer Systems Design Services

FA 3 NAICS 541513 Computer Facilities Management Services.

FA 4 NAICS 518210 Data Processing, Hosting and Related Services.

FA 5 NAICS 541519 Other Computer Related Services

FA 6 NAICS 516110 Internet Publishing and Broadcasting.

FA 7 NAICS 519190 All Other Information Services.

FA 8 NAICS 517110 Wired Telecommunications Carriers.

Additional information and background descriptions for NAICS may be
found in this ordering guide and on the web at
[www.census.gov/epcd/www/naics.html](http://www.census.gov/epcd/www/naics.html).

**8(a) STARS Program Requirements**

8(a) STARS was authorized under the provisions of Section 8(a) of the
Small Business Act (15 U.S.C. 637(a)) and retains the 8(a) sole source
authority for services found in Federal Acquisition Regulation (FAR)
Part 19.8. The ordering contracting officer may waive and should
document the competition waiver for directed (sole-source) orders at or
below the \$3 million competition threshold. The GSA Office of
Governmentwide Policy has determined that directed orders at or below
the competitive threshold placed against the 8(a) STARS contracts meet
the qualification for exception to competition outlined in Section 803
of the 2002 National Defense Authorization Act.

These contracts enable federal agencies to fulfill their information
technology requirements and at the same time meet or exceed
socioeconomic goals through the utilization of businesses that are 8(a)
certified.

**Scope**

The scope of the 8(a) STARS GWAC contracts includes all technology
services and associated products necessary to meet the requesting
activity's requirements derived from the applicable NAICS definition**.
The NAICS definition governs the resultant scope of any task orders
issued under this contract vehicle.** The geographical scope of coverage
is worldwide and organizational scopes of coverage are those entities
authorized in GSA Order ADM 4800.2E (see Appendix II).

### Functional Area Descriptions

**Functional Area 1**

#### **NAICS 541511 - Custom Computer Programming Services**

This U.S. industry comprises establishments primarily engaged in
writing, modifying, testing, and supporting software to meet the needs
of a particular customer.

Business Categories \-- Applications Software Programming Services

> Computer Program or Software Development
>
> Computer Programming Services
>
> Computer Software Support Services
>
> Database Design/Generation
>
> Legacy Interfaces/Data Migration
>
> Software Analysis and Design
>
> Software Programming
>
> Software Testing
>
> Web Design

**Functional Area 2**

**NAICS 541512 Computer Systems Design Services**

This U.S. industry comprises establishments primarily engaged in
planning and designing computer systems that integrate computer
hardware, software, and communication technologies. The hardware and
software components of the system may be provided by this establishment
or company as part of **integrated services** or may be provided by
third parties or vendors. These establishments often install the system
and train and support users of the system.

Business Categories \-- Business Process Reengineering (BPR)

> Cabling & Wiring
>
> Computer-Aided Design (CAD) Services
>
> Computer-Aided Engineering (CAE) Services
>
> Computer-Aided Manufacturing (CAM) Services
>
> Computer Hardware Consulting Services
>
> Computer Software Consulting Services
>
> Computer Systems Integration Analysis and Design
>
> Computer Systems Integration Design Consulting
>
> Configuration Management
>
> Enterprise Architecture Development
>
> Enterprise Resource Planning (ERP)
>
> IT Capital Planning Management
>
> LAN/WAN Design
>
> Network Design & Installation
>
> Network Systems Integration
>
> Systems Analysis
>
> Systems Integration

**Functional Area 3**

**NAICS 541513 Computer Facilities Management Services.**

This U.S. industry comprises establishments primarily engaged in
providing on-site management and operation of clients\' computer systems
and/or data processing facilities. Establishments providing computer
systems or data processing facilities support services are included in
this industry.

Business Categories \-- Computer Operations/Support

> Computer Systems Facilities Services
>
> Data Processing Facilities Services
>
> End User Support
>
> Equipment Inventory & Maintenance
>
> Hardware/Software Maintenance
>
> Help Desk
>
> IT Facilities Management, Operation, & Support
>
> IT Facilities Planning
>
> Network Management

**Functional Area 4**

**NAICS 518210 Data Processing, Hosting and Related Services**

This U.S. industry comprises establishments primarily engaged in
providing infrastructure for hosting or data processing services. These
establishments may provide specialized hosting activities, such as web
hosting, streaming services or application hosting, provide application
service provisioning, or may provide general time-share mainframe
facilities to clients. Data processing establishments provide complete
processing and specialized reports from data supplied by clients or
provide automated data processing and data entry services.

Business Categories \-- Application Hosting

> Application Service Providers (ASPs)
>
> Automated Data Processing
>
> Computer Input Preparation
>
> Data Capture Imaging Services
>
> Data Entry Services
>
> Data Processing
>
> Data Warehousing
>
> Document Imaging
>
> Electronic Data Processing
>
> Media Streaming
>
> Microfiche/Microfilm Services
>
> Scanning Services
>
> Storage Area Networks
>
> Web Hosting

**Functional Area 5**

**NAICS 541519 Other Computer Related Services**

This U.S. industry comprises establishments primarily engaged in
providing computer related services (except custom programming, systems
integration design, and facilities management services). Establishments
providing computer disaster recovery services or software installation
services are included in this industry.

Business Categories \-- Computer Disaster Recovery

> Contingency Planning
>
> Disaster Preparedness/Recovery
>
> Documentation
>
> Information Assurance and Security
>
> Independent Verification & Validation
>
> Software Installation
>
> Virus Detection/Recovery

**Functional Area 6**

**NAICS - 516110 Internet Publishing and Broadcasting**

This U.S. industry comprises establishments engaged in publishing and/or
broadcasting content on the Internet exclusively. These establishments
do not provide traditional (non-Internet) versions of the content that
they publish or broadcast. Establishments in this industry provide
textual, audio, and/or video content of general or specific interest on
the Internet.

Business Categories \-- Broadcasting, exclusively on the Internet

> Internet Broadcasting
>
> Internet Video Broadcast
>
> Special Interest Portals
>
> Video Broadcasting, exclusively on the Internet
>
> Web Broadcasting

**Functional Area 7**

**NAICS 519190 All Other Information Services**

This U.S. industry comprises establishments primarily engaged in
providing other information services (except news syndicates and
libraries and archives).

Business Categories \-- Call Centers

> Distance Learning
>
> E-Commerce
>
> Telephone-Based Recorded Information Services
>
> Video Conferencing

**Functional Area 8**

**NAICS 517110 Wired Telecommunications Carriers**

This U.S. industry comprises establishments engaged in (1) operating and
maintaining switching and transmission facilities to provide
point-to-point communications via landlines, microwave, or a combination
of landlines and satellite linkups or (2) furnishing telegraph and other
non-vocal communications using their own facilities.

Business Categories \-- Facilities-Based Telecommunications Carriers
(except wireless)

> Local Telephone Carriers (except wireless)
>
> Long-Distance Telephone Carriers
>
> Telecommunications Carriers
>
> Telecommunications Networks
>
> Telegram Services
>
> Telephone Installation Services

### Competition Requirements

The total estimated value of a procurement including options should be
considered in developing an acquisition strategy. Tasks shall not be
split to avoid threshold limitations. Incremental funding may be used if
the total task order is awarded and the dollar amount of the work is
more than the client has available at the desired start time. Pricing
for the project is totaled and assigned on the task, but the pricing is
charged incrementally as it becomes available. The overall scope of work
and pricing does not change from the original proposal. Incremental
funds are added by modifications, but modifications may not extend the
period of performance or increase the total dollar value of the task.
The basic task and any modifications must stay within scope.

**Section 803 Application**

The 8(a) STARS contract vehicle was awarded under the provisions of
Section 8(a) of the Small Business Act (15 U.S.C. 637(a)) and FAR Part
19.8. Based upon the statutory authority for directed 8(a) awards to be
placed at or below the \$3 million competition threshold, the
contracting officer may waive and can easily document the competition
waiver for orders at or below the competition threshold placed against
the 8(a) contracts. However, the competition requirements of DFARS
216.505-70 are still applicable for orders above the competition
threshold of \$3 million for 8(a) contracts unless the contracting
officer waives this requirement on the basis of a written determination
that - (1) one of the exceptions described in FAR Part 16.505(b)(2)(i)
through (iv) applies to the order; or (2) a statute expressly authorizes
or requires that the purchase be made from a specified source. The GSA
Office of Governmentwide Policy has determined that directed orders at
or below the competitive threshold placed against the 8(a) STARS
contracts meet the qualification for exception to competition outlined
in Section 803 of the 2002 National Defense Authorization Act.

**Tasks under the Competitive Threshold of \$3 Million**

In accordance with FAR 19.804-2(a)(10)(1), Sole Source Ordering is
available up to the competitive threshold of \$3 million based on the
contractor's self-marketing efforts or past performance. Contracts were
pre-competed in accordance with FAR 19 resulting in multiple awards. The
Ordering Contracting Officer shall make a determination of price
reasonableness for each order. Based upon the statutory authority for
directed 8(a) awards to be placed at or below the \$3 million
competition threshold, the ordering contracting officer may waive and
can easily document the competition waiver for orders at or below the
competition threshold placed against the 8(a) contracts.

**Tasks greater than \$3 million competitive threshold**

Fair opportunity to compete shall be provided to all contract holders in
the applicable Functional Area on all orders exceeding the competitive
threshold, unless one or more of the four statutory Fair Opportunity
exceptions found in FAR 16.505 applies. Exceptions shall be documented
in accordance with FAR 16.5. These are the **only** exceptions.

• The agency need for the supplies or services are so urgent that
providing a fair

opportunity would result in unacceptable delays;

• Only one awardee is capable of providing the supplies or services
required at the

level of quality required because the supplies or services ordered are
unique or

highly specialized;

• The order must be issued on a sole-source basis in the interest of
economy and

efficiency as a logical follow-on to an order already issued under the
contract,

provided that all awardees were given a fair opportunity to be
considered for the

original order; or

• It is necessary to place an order to satisfy a minimum guarantee.

For orders greater than the threshold of \$3 million, competitive award
criteria will be established in the RFQ/RFP (price will always be a
factor). Past performance was a part of the criteria for award for these
contracts, however contracting officers are encouraged to use it as part
of the criteria for evaluation as well. References and past performance
information for specific vendors can be requested from the contract
holder. Either best value/tradeoff or low price-technically acceptable
evaluations are authorized at the RFQ/RFP level, with a preference for
the former. The government may require oral presentations at the order
level. The government may evaluate quotations without discussions;
therefore, each initial quote should contain the best terms.

A down-select approach is acceptable when all contract holders in the
applicable functional area are notified of a requirement to determine
their interest in competing on a particular task. The RFQ/RFP is then
sent to those contract holders who responded with a statement of
interest. The Center is available to assist on any 8(a) STARS
procurement.

**Subcontracting**

Since this contract vehicle is set-aside, all subcontracting shall be
shown on initial quotes. In accordance with the Code of Federal
Regulations (CFR), 13 CFR 125.6 a small business concern contracting for
services has agreed that, the concern will perform at least 50 percent
of the cost of the contract incurred for personnel with its own
employees. The location of the full text of this CFR can be found at
<http://www.sba.gov/library/cfrs/13cfr125.html>. This is also stated in
the contract in FAR Clause 52.219-14, Limitation on Subcontracting. All
contract holders are responsible for managing the balance of workload
being performed under their contracts.

### How to Order from the 8(a) STARS

There are two ways to order from the 8(a) STARS GWAC: Direct Order or
through GSA FTS.

DIRECT ORDER-Delegations of Authority

Federal agencies that wish to conduct their own procurements may use the
8(a) STARS GWAC through a delegation of authority. Delegations of
authority are easy to request. Only two pieces of information are needed
to get started:

1\. a request via e-mail from an e-mail account having a ".gov" or
".mil" suffix listing the name(s) of the party(ies) for whom authority
is being requested; and

> 2\. a copy of the warrant for each contracting officer for whom
> authority is being requested. The warrant(s) may accompany the e-mail
> as a scanned attachment, or may be faxed separately

The Small Business GWAC Center will then validate the information
received and issue a Memorandum of Agreement, which includes the
delegation of authority. Training will be provided to all personnel
involved in the acquisition and a written delegation of authority to the
covered contracting official will be issued. The contracting officer's
concurrence on the delegation is required. For information on
delegations of authority or to request a delegation, please e-mail
8a@gsa.gov or call toll free (877) 327-8732.

**GSA FTS-3 Steps**

Doing business with GSA, Federal Technology Service (FTS) requires just
three documents:

> 1\. A signed interagency Memorandum of Understanding (MOU) or Service
> Agreement
>
> 2\. Statement of Work (SOW) -- used for technology or
> telecommunications services
>
> projects including the Functional Area under which it falls

3\. Funding document which includes the FTS fee for services

Client/customer approval for the items described in SOW based on the
price and availability proposed by an industry partner is required.

GSA FTS Client Support Centers:

• Provide direct client interface and support

• Issue and manage delivery and task orders against contracts

• Procure on behalf of federal customers

Information about GSA FTS is available on the web at
[www.gsa.gov/fts](http://www.gsa.gov/fts) or by calling (703) 306-6000.

**How to Order from GSA FTS - 3 Steps**

### 

### RFP/RFQ Distribution

The Government may disseminate RFQ/RFPs via the GSA FTS IT Solutions
Shop (ITSS) online ordering system at
[http://it-solutions.gsa.gov](http://it-solutions.gsa.gov/) soon to be
replaced with an upgraded system known as GSA Preferred. ITSS utilizes
contractor distribution lists known as contract families. The contract
family in ITSS is 8aSTARS.

Facsimile, e-mail, other electronic means or commercial mail carrier are
acceptable for issuing RFQs/RFP's. The use of any one of the preceding
ways to broadcast an RFQ/RFP notice to all contract holders in the
applicable functional area satisfies the fair opportunity notification
requirement.

Please be reminded that **all** contract holders within the respective
functional area must be sent the RFQ/RFP when the total dollar value of
the task order exceeds the \$3 million competitive threshold. Partial
selection is strictly prohibited and is in violation of fair opportunity
provisions found in FAR Part 16.

### 

### Guidance on Order Preparation

The ordering official responsible for the RFQ/RFP will provide a
description of the

requirement, which will include some or all of the following:

• A statement of work

• A desired completion date along with milestones and/or delivery
schedule, period of

> performance

• The authorized order types available under this contract (i.e., any in
the Fixed Price

> family, Time & Materials, Labor Hour)

• Any change from the standard response deadline

• Evaluation factors

• Any special instructions, conditions, notices, performance
measures/metrics, etc.

• The applicable Section 508 accessibility standards from 36 CFR 1194

Orders shall contain, to the maximum extent practicable, performance
based statements of

work with meaningful performance measures/metrics. There is a useful
Best Practices Guide

issued by the Office of Federal Procurement Policy available on the web
at <http://www.acqnet.gov/Library/OFPP/BestPractices/>. Funding for each
Order shall be at the Order level, not at the contract level.

Services and supplies will be ordered by:

• Issuance of Written Orders on GSA Form 300, Standard Form 1449 or DD
Form 1155

> using ITSS or other authorized agency form distributed by mail, fax or
> e-mail
>
> attachment. Oral Orders are not authorized.

• One copy of delegated orders including SOW shall be sent to the
address listed below:

GSA, FSS, SB GWAC Center (6FG)

Attn: Chris Carver

1500 E. Bannister Road, Room 1118B

Kansas City MO 64131

At completion of performance, Federal Acquisition Regulations requires
the client agency to complete a past performance questionnaire. An
on-line form is available from the 8(a) STARS website at
[www.gsa.gov/8astars](http://www.gsa.gov/8astars).

All options shall be priced and evaluated at the time of initial receipt
of offers. Quotes shall contain a line item breakdown. For any disparity
of terms and conditions between an order and the actual contract, the
terms and conditions of the contract shall prevail. Quotes shall remain
valid for a period of not less than 60 calendar days if the minimum
acceptance period is not stated in the RFQ/RFP. Although ceiling line
item pricing has already been determined fair and reasonable based upon
adequate price competition, government contracting officers are required
to ensure that order pricing is fair and reasonable for their specific
requirements. Hardware, software, and other IT items which fall within
the scope of the contract may also be procured at the order level
provided that they are within the scope of the selected Functional
Area/NAICS code description. Other Direct Costs (ODCs) are those costs
incurred by the contractor (when authorized by an order) to obtain
supplies or services including hardware, software, training,
subcontractor costs, etc. All ODCs must be itemized to the maximum
extent possible on individual orders. Administrative Contracting
Officers shall determine price reasonableness for all ODCs proposed
under the order. Please refer to Sections B and C of the master contract
for additional guidance on ODCs.

**Guidance on Order Preparation**

### Industry Partner Responsibilities

All unit prices for line items quoted (for pre-priced labor categories)
shall be fully burdened (inclusive of the entire - regular hourly rate,
fringe benefits, product price, any other indirect charges, profit, and
the 0.75 percent Contact Access Fee (CAF)). When formulating each unit
price, the CAF shall be applied last. **All** options shall be priced at
the time of initial quote.

FOB Destination shipping is expected unless otherwise permitted by the
RFQ/RFP.

Section 508 compliance assurances shall be included in all applicable
quotes.

Industry Partners are encouraged, but are not required, to quote on all
requirements sent to

them. Failure to quote on any RFQ/RFP in no way jeopardizes a firm's
ability to respond to

future RFQ/RFPs.

No work will be performed, no debt or obligation accrued and no payment
will be made except as authorized by a bona-fide written Order signed by
a duly warranted contracting officer having FTS Order authority or
delegated authority for this program.

All Industry Partners are required to register in the FTS on-line
ordering system known as IT

Solutions Shop, or ITSS
([http://it-solutions.gsa.gov](http://it-solutions.gsa.gov/)), soon to
be replaced with an upgraded system known as GSA Preferred. Industry
Partners will need to maintain complete up-to-date registrations and
diligently monitor their accounts in ITSS.

All Industry Partners are required to register in the Central Contractor
Registration (CCR) located on the Business Partner Network website at
([www.bpn.gov](http://www.bpn.gov/)). Industry Partners will need to
maintain complete up-to-date registrations and diligently monitor their
accounts in CCR. Registrations require annual renewal.

Industry Partners are required to use 8(a) STARS in all promotional or
marketing items that relate to the contract.

**Performance Requirements (see contract for complete listing)**

• The Contractor shall be bound by the terms and conditions in the
contract and in

> Orders.
>
> • Maximum Order amount not to exceed is \$15 billion for the program,
> and decreases
>
> by value of orders issued
>
> • Contractors are required to pay 0.75 percent Contract Access Fee in
> accordance with
>
> Clause G.6.1, Contract Access Fee Remittance and submit a Cost
>
> Recovery Report in accordance with G.7.1, Contractor Sales Reporting.
> (See
>
> contract for detailed instructions. The GWAC Sales Reporting tool is
> currently under construction and is expected to be available July 1,
> 2004. Please check the Vendor Support Center Website for updates at
> [www.gsa.gov/vendorsupportcenter](http://www.gsa.gov/vendorsupportcenter)

• Contractors are required to register in the Central Contractor
Registration in accordance

> with Clause 52.204-7, Central Contractor Registration

• Contractors are required to recertify their small business status
prior to exercise of

> options

• Contractors are required to keep their contract in compliance with the
Subcontracting

> Clauses included in the contract

**Industry Partner - Responsibilities**

### Small Business Government Wide Acquisition Contracts Center Responsibilities

GSA is designated by OMB to issue the GWACs under our purview, and with
that designation rests oversight responsibility such as: review of task
orders for scope as well as proper procurement practices. This year's
re-designation was granted with the understanding that GSA will provide
sound financial and procurement management for each of the GWACs:
Annually, GSA reports the following to the OMB: number of tasks that are
fair opportunity, number of tasks that include performance-based
statements of work, task order types, level of competition, exceptions
to the fair opportunity process, award values, and socio-economic
breakdown.

The 8(a) STARS procuring contracting officers are the only individuals
authorized to modify 8(a) STARS contract terms and conditions.
Delegations of authority may be obtained only from a Small Business GWAC
Center contracting officer.

Only warranted Contracting Officers that have been delegated authority
to issue orders against the 8(a) STARS contract may issue orders
directly with contract holders. Only a warranted contracting officer
having Order authority may make any required change to a previously
issued Order and the change must be in writing. For further information,
contact Center personnel at <8a@gsa.gov> or call toll free at (877)
327-8732.

**Small Business Government-Wide Acquisition Contracts
Responsibilities**

*Appendix I*

*Small Business Government Wide Acquisition*

*Contracts Center*

**U.S. General Services Administration**

Federal Supply Service

Small Business Governmentwide

Acquisition Contracts Center

Room 1118B/6FG

1500 East Bannister Road

Kansas City, MO 64131

**Toll free: (877) 327-8732**

**Fax: (816) 823-1608**

[**www.gsa.gov/sbgwac**](http://www.gsa.gov/sbgwac)

[**www.gsa.gov/8astars**](http://www.gsa.gov/8astars)

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*Appendix II*

*Applicable Documents,*

*Websites and E-mail Addresses:*

**Small Business Government-Wide Acquisition Contracts Center,**

[www.gsa.gov/gwacs](http://www.gsa.gov/gwacs)

E-mail: 8a@gsa.gov

**How to Contact the GSA Federal Technology Service Office Nearest You**

[www.gsa.gov/fts](http://www.gsa.gov/fts) or call (703) 306-6000

**Information Technology Solutions Shop On-line Ordering**

<http://it-solutions.gsa.gov/>

**GSA Order ADM 4800.2E**-

> <http://apps.fss.gsa.gov/schedules/gsaOrder> This Order provides
> definitions and listings of agencies and other activities authorized
> to use GSA sources of supply and services. It also provides definitive
> guidelines concerning eligibility requirements.

**GSAM-General Services Administration Acquisition Manual**

[www.acqnet.gov/GSAM/gsam.html](http://www.acqnet.gov/GSAM/gsam.html)

**Federal Acquisition Regulations**,

[www.acqnet.gov/far/](http://www.acqnet.gov/far/)

**Labor Category Descriptions,**

[www.gsa.gov/8astars](http://www.gsa.gov/8astars) , under 8(a) STARS
Document Library, Section J of the contract

**Section 508 Accessibility Standards**

[www.access-board.gov](http://www.access-board.gov/)

**Section 803 Competition Requirements for Purchases of Services**

**Under Multiple Award Contracts**

[www.acq.osd.mil/dp](http://www.acq.osd.mil/dp)

**Small Business Administration, 8(a) Program**

<http://www.sba.gov/8abd/>

**Performance Based Services Acquisition Office of Federal Procurement
Policy**

<http://www.arnet.gov/Library/OFPP/BestPractices/>

**Appendix IV**

**Vendor Support Center (VSC)**

[**www.gsa.gov/vendorsupportcenter**](http://www.gsa.gov/vendorsupportcenter)

*Appendix III*

*Glossary*

**ACT** Accounting Control Transaction

**CAF** Contract Access Fee

**Center** The GSA, FSS, Small Business GWAC Center

**Down select** Approach to procurement where all contract holders are
sent an e-mail asking their interest in a particular task using a brief
description. All those interested are sent the complete RFQ for the
task.

**CO** Contracting Officer

**COR** Contracting Officer's Representative

**CSC** Client Support Center. FTS Client Support Centers are located
throughout the United States, which are separated into Geographic
Regions; see [http://www.gsa.gov](http://www.gsa.gov/) .

# Executive Agent Designation by Office of Management and Budget 

**FA** Functional Area

**Fair Opportunity** Fair Opportunity to compete will normally be
provided to all Contract

> holders in the applicable Functional Area pool on RFQ/RFP/Orders
>
> exceeding the competitive threshold.

**FAR** Federal Acquisition Regulations.

**FSS** Federal Supply Service

**FTR** Federal Travel Regulations

**FTS** Federal Technology Service

**GSA** General Services Administration

######### GSAM General Service Administration Acquisition Manual (GSAM) 

**GWAC** Government Wide Acquisition Contract

**IDIQ** Indefinite Delivery Indefinite Quantity (see also FAR Part 16)

**IT** Information Technology

**ITSS** Information Technology Solutions Shop,
<http://it-solutions.gsa.gov/>

**JTR** Joint Travel Regulations, [www.gsa.gov](http://www.gsa.gov/),
search for Joint Travel

> Regulations

**Limitation** See FAR 52.219-14, Limitation on Subcontracting; "at
least 50%

**On Subcontracting** of the cost of contract performance incurred for
personnel shall be expended for employees of the concern." See
<http://www.arnet.gov/far/>.

**NAICS** North American Industrial Classification System

**ODC** Other Direct Cost-Those costs incurred by the contractor (when
authorized by an order) to obtain supplies or services, including
hardware, software, training, subcontractor costs, etc. All ODCs must be
itemized to the maximum extent possible in individual orders. ACOs shall
determine price reasonableness for all ODCs proposed under the order.

**OMB** Office of Management and Budget

**RFQ/RFP** Request for Quote, Request for Proposal

**Task Order/** The Government acquires IT services/equipment under this
Contract by

**Delivery Order** means of Orders with specifically defined
scopes/requirements,

> deliverables and schedules. Industry Partners shall only perform work
>
> under this Contract as directed in bona-fide written Orders issued by
>
> duly authorized and warranted COs. Order types available are any in
> the
>
> Fixed Price family, Time and Materials (T&M), or Labor Hour.

**Vendor** The Vendor Support Center (VSC) maintains a staff ready to
assist

**Support Center** vendors in the preparation and submission and
reporting of sales data. The VSC also maintains a website that contains
a wealth of information for contract holders.
<http://www.gsa.gov/vendorsupportcenter>

*Appendix III-Glossary*

*Appendix IV*

##### Alphabetical Business Category Listing

All Other Information Services FA7

Application Hosting FA4

Application Service Providers (ASPs) FA4

Applications Software Programming Services FA1

Automated Data Processing FA4

Broadcasting exclusively on the Internet FA6

Business Process Reengineering (BPR) FA2

Cabling & Wiring FA2

Call Centers FA7

Computer-Aided Design (CAD) Services FA2

Computer-Aided Engineering (CAE) Services FA2

Computer-Aided Manufacturing (CAM) Services FA2

Computer Disaster Recovery FA5

Computer Hardware Consulting Services FA2

Computer Input Preparation FA4

Computer Operations/Support FA3

Computer Program or Software Development FA1

Computer Programming Services FA1

Computer Software Consulting Services FA2

Computer Software Support Services FA1

Computer Systems Design Services FA2

Computer Systems Facilities Services FA3

Computer Systems Integration Analysis and Design FA2

Computer Systems Integration Design Consulting FA2

Configuration Management FA2

Contingency Planning FA5

Custom Computer Programming Services FA1

Data Capture Imaging Services FA4

Data Entry Services FA4

Data Processing FA4

Data Warehousing FA4

Database Design/Generation FA1

Data Processing Facilities Services FA3

Disaster Preparedness/Recovery FA5

Distance Learning FA7

Document Imaging FA4

Documentation FA5

E-Commerce FA7

Electronic Data Processing FA4

End User Support FA3

Enterprise Architecture Development FA2

Enterprise Resource Planning (ERP) FA2

Equipment Inventory & Maintenance FA3

Facilities-Based Telecommunications Carriers (except wireless) Local FA8

Hardware/Software Maintenance FA3

Help Desk FA3

Information Assurance and Security FA5

Independent Verification & Validation FA5

Internet Broadcasting FA6

Internet Video Broadcast FA6

IT Capital Planning Management FA2

IT Facilities Management, Operation, & Support FA3

IT Facilities Planning FA3

LAN/WAN Design FA2

Legacy Interfaces/Data Migration FA1

Long-Distance Telephone Carriers FA8

Media Streaming FA4

Microfiche/Microfilm Services FA4

Network Design & Installation FA2

Network Management FA3

Network Systems Integration FA2

Other Computer Related Services FA5

Scanning Services FA4

Software Analysis and Design FA1

Software Installation FA5

Software Programming FA1

Software Testing FA1

Special Interest Portals FA6

Storage Area Networks FA4

Systems Analysis FA2

Systems Integration FA2

Telecommunications Carriers FA8

Telecommunications Networks FA8

Telegram Services FA8

Telephone Carriers (except wireless) FA8

Telephone Installation Services FA8

Telephone-Based Recorded Information Services FA7

Video Broadcasting, exclusively on the Internet FA6

Video Conferencing FA7

Virus Detection/Recovery FA5

Web Broadcasting FA6

Web Design FA1

Web Hosting FA4

Wired Telecommunications Carriers FA8

*Appendix IV-Alphabetical Business Category Listing*