Table of Contents

> I.          [Ordering Instructions/Terms and
> Conditions](../Ordering_Instructions.doc)
>
> II.                 [Company Overview](../Company_Overview.doc)
>
> III.               [Description](../Description.doc)
>
> a.       SIN 874-1 [Consulting Services](../consulting_services.doc)
>
> b.      SIN 874-2 [Facilitation
> Services](../Facilitation_Services.doc)
>
> c.       SIN 874-3 [Survey Services](../Survey_Services.doc)
>
> d.      SIN 874-7 [Program Integration and Project Management
> Services](../Program_Integration_and_Project_Management.doc)
>
> IV.              [Labor Categories](../Labor_Categories.doc)

# Ordering Instructions/Terms and Conditions 

-   Develop a statement of work and identify the appropriate Special
    Item Number (SIN).

-   Create the funding and acquisition document and forward to the
    contracting office to request procurement action.

-   The contracting office identify at least 2 qualifies MOBIS bidders
    in addition to Monitor Associates, Inc. and releases a Request For
    Quotation (RFQ).

-   Monitor Associates, Inc. and the other bidders submit either oral or
    written proposals as requested. Proposals are evaluated and a
    recommendation is forwarded to the contracting office.

-   A task order is executed to the winning bidder.

# 

# Company Overview

Monitor Associates, Inc. (Monitor), a Woman-Owned Small Disadvantaged
Business SDB), provides consulting services in the areas of
*Organizational Evolution* and *Emergency Preparedness*. Since its
incorporation in Virginia in 1995, Monitor has successfully provided
expert advice, assistance, guidance, and counseling in support of
clients\' management, organizational, and business improvement and
sustainability efforts.

Monitor\'s *Organizational Evolution and Emergency Preparedness*
services work hand-in-hand to increase the internal expertise that
enables organizations to proactively deal with events from natural or
man-made disaster to internal realignment. Both *Organizational
Evolution and Emergency Preparedness* demand bold, creative approaches
to strategy development, contingency planning and consequence management
to ensure continuity of operations during chaotic or catastrophic
events. Monitor has proven expertise in assisting clients to build the
organizations and coalitions necessary to respond to and mitigate the
challenges of today\'s world.

Over the past 10 years, Monitor\'s growth, in both public and private
sectors, has been almost exclusively through client referrals.

Monitor\'s basic philosophy is simple and straight-forward: \"*Provide
knowledgeable and experienced assistance to get the job done while
expanding our clients\' capability*.\"

Our Motto: \"**Our goal is to work ourselves out of a job.**\"

# Description 

## SIN 874-1 Consulting Services

Monitor Associates, Inc. provides expert advice, assistance, guidance,
and counseling in support of agencies management, organization and
business improvement efforts using Revitalization Strategies.
Consultation services include, but are not limited to: [[Strategic,
business and action planning; Systems alignments and integration; High
performance work; Leadership systems design and implementation;
Performance measures and indicators; Process and productivity
improvement; Organizational assessment; Program audits and evaluations;
Crisis intervention.]{.underline}](../consulting_services.doc)

 

Consulting Services support MOBIS efforts by enabling agencies to define
and/or streamline processes, leverage human capital resources and work
together efficiently and effectively to harness all creative potential
available in the administration of various programs and policies for
which they are responsible.

 

## SIN 874-2 Facilitation Services

Monitor Associates, Inc. provides facilitation and related decision
support services to agencies engaging in collaborative efforts, working
groups, or integrated product, process, or self directed teams.
Facilitation services include, but are not limited to: [[Use of product
solving techniques including electronic techniques; Resolve disputes;
disagreements, and alight divergent views; Provide drafts for permanent
records; Define/refine agendas; Provide logistical meeting/conference
support when performing technical facilitation; Record discussion
content and focus decision making; Debriefing and overall meeting
planning; Convene and lead large and small group briefings and
discussions; Prepare draft and final reports for
dissemination.]{.underline}](../Facilitation_Services.doc)

 

Facilitation Services support MOBIS efforts by aligning views and
activities toward a unified goal, thus leveraging resources,
streamlining activities, avoiding redundancies. Bringing disparate
people together to address critical issues allows agencies and
organizations to move forward together to effectively administer the
policies and programs for which they are responsible.

 

## SIN 874-3 Survey Services

Monitor Associates, Inc. has the capacity and experience to provide all
aspects of survey data collection, analysis, and presentation of
findings in a MOBIS context. Consulting to both government and private
industry, we work with our clients to plan, design, staff, schedule, and
implement the right survey to meet every requirement and contingency.
Survey services include, but are not limited to: [[Planning survey
design; Defining/refining the agenda; Determine proper survey data
collection methodology; Produce complete reports; Sampling; survey
development; Survey database administration; Administer surveys using
various types of data collection methods; Pretest/pilot surveying;
Assess reliability and validity of data; Perform analysis of
quantitative and qualitative survey
data.]{.underline}](../Survey_Services.doc)

 

Survey Services support MOBIS efforts by enabling agencies to gain
insight into the needs and efforts of the policies and programs for
which they are responsible. This information affords agencies the
opportunity to streamline, improve, and target services.

 

## SIN 874-7 Program Integration and Project Management

Monitor Associates, Inc. provides expert services in management
integration and program and projects. Program integration and project
management services include, but are not limited to: [[Program
Management; Program integration (team leader); Program oversight;
Project management; Project
execution.]{.underline}](../Program_Integration_and_Project_Management.doc)

 

From initial planning through execution to closing, Monitor s
experienced professionals provide program and project management,
integration, and oversight. Monitor combines project and resource
management with knowledge of organizational management and communication
throughout the development-to-execution process. Our Program and Project
Managers combine real-world experience with a strong business vision and
an unparalleled ability to lead diverse groups throughout the life cycle
of a program or project and to complete the job ijn a timely and
efficient manner. Our professionals have successfully managed small and
multi-million dollar projects and programs in public agencies, private
organizations, and the military.

 

Program integration and project management services support MOBIS
efforts by enabling agencies to define and/or streamline process,
leverage human and capital resources, and work together efficiently and
effectively to harness all of the creative potential available in the
administration of various programs and policies for which they are
responsible.

 

# Labor Categories

The following labor categories are offered under **SIN874-1 Consulting
Services:** [[Professional Level 4; Professional Level 3; Professional
Level 2; Professional Level 1]{.underline}](../Professional_Level.doc);
[[Support Specialist Level 4; Support Specialist Level 3; Support
Specialist Level 2; Support Specialist Level
1]{.underline}](../Support_Specialist.doc).

 

The following labor categories are offered under **SIN874-2 Facilitation
Services:** [[Professional Level 4; Professional Level 3; Professional
Level 2; Professional Level 1;]{.underline}](../Professional_Level.doc)
[[Support Specialist Level 4; Support Specialist Level 3; Support
Specialist Level 2; Support Specialist Level
1.]{.underline}](../Support_Specialist.doc)

 

The following labor categories are offered under **SIN874-3 Survey
Services:** [[Professional Level 4; Professional Level 3; Professional
Level 2; Professional Level 1]{.underline}](../Professional_Level.doc);
[[Support Specialist Level 4; Support Specialist Level 3; Support
Specialist Level 2; Support Specialist Level
1.]{.underline}](../Support_Specialist.doc)

 

The following labor categories are offered under **SIN874-7 Program
Integration and Project Management:** [[Professional Level 4;
Professional Level 3; Professional Level 2; Professional Level
1]{.underline}](../Professional_Level.doc); [[Support Specialist Level
4; Support Specialist Level 3; Support Specialist Level 2; Support
Specialist Level 1.]{.underline}](../Support_Specialist.doc)

**Consulting Services**

**Strategic, Business, and Action Planning:** For an organization to
maximize its potential, individuals and teams must function seamlessly.
Hence, organizational dynamics must be managed, technical support
systems must be in place, roles and responsibilities must be defined and
understood, and goals and expectations must be b aligned. Monitor s
professionals work with our clients to build Strategic, Business, and
Action plans that make sense and can be implemented to create a highly
functional and successful organization. Monitor uses the process of
building and implementing these plans as the vehicle to achieve improved
management, drive organizational change, improve communication, resolve
misunderstanding, and bring about business improvement.

**Systems Alignment and Integration:** To implement Strategic, Business,
and Action plans, appropriate organization systems must be developed and
integrated so that business units and processes align for seamless
interaction and effective resource leveraging.

**High performance work:** To create a High Performance Workplace
requires that an organizational direction be defined (Strategic Plan);
that organizational units define what tasks will be accomplished and
what goals will be achieved (Business Plan); and how when those tasks
and goals will be accomplished (Action Plan); Leadership and
Communication Systems must be aligned; and each business element and
individual must understand their respective role and responsibility.
Monitor s Revitalization Strategies bring all of these elements together
to function effectively and efficiently.

**Leadership systems:** Well-defined strategic direction and goals
define the Leadership infrastructure and systems necessary to create and
support organizational momentum. We work with leaders at all levels to
understand and manage organizational culture and dynamics at work in the
informal layers of organization.

**Performance Measures:** Every organization, and every project, must
have a purpose, a direction, and a plan to achieve that direction and
purpose. The plan must be actionable and have concrete *Performance
measure, indicators, and target milestones* so that progress toward
achieving organizational goals can be tracked. Missing a milestone
alerts the organization that remedial action may be required.

**Process and Productivity Improvement:** As the business environment
changes, so to must the organization adapt its processes and structure
to meet the new challenges. The adjustments must be aligned throughout
the organization in form and function and leadership and communication
systems. Through our Revitalization strategies, we work with our clients
to recognize and understand the effect of change on all organizational
systems and to maintain open communication and a collaborative
environment and then to use change to their advantage. We encourage and
facilitate team and partnership building, including public-public and
public-private partnerships. Team and partnership building can only be
accomplished and maintained through excellent Communication and
Collaboration. Monitor s Collaborative Decision Making techniques move
groups from \"talk\" to dialogue, reduce conflict, and provide
management with knowledge gleaned from various perspectives. Because
disparate perspectives are acknowledged throughout the collaborative
process, creative ideas abound and buy-in and ownership are easy.
Reconciliation of the various perspectives, interpretations, and
approaches works to keep processes streamlined and productivity high.

**Organizational Assessments:** We believe that each organization is
unique and that \"one size does not fit all.\" We perform formal and
informal Organizational Assessments to identify and clarify client needs
and issues. Then, in partnership with our client, we utilize a systems
perspective to design a strategic Revitalization plan to resolve issues
an d build the working relationships that will allow them to meet their
goals.

**Program audits and evaluation:** Continuous formal and informal
evaluation processes are an integral part of any planning/implementation
activity undertaken by Monitor s professionals. Concerted and continuous
evaluations insure that programs are on track, that the track is the
right one, and that resources are utilized efficiently. More formal
audits are performed periodically to assure that the
planning/implementation systems and processes and performance measures
are working efficiently.

**Crisis Response:** Unfortunately, today,, stress permeates our
society. From chaotic business environments to reactionaries in the
community, individuals and organizations face unexpected and traumatic
situations. Monitor s professionals have the knowledge and experience to
assess situations and resolve issues before crises occur. We also have
the knowledge and experience to provide *Crises Response and
Intervention* following traumatic events.

**Facilitation Services**

**Problem Solving Techniques:** Monitor s *Collaborative Decision
Making* (CDM) utilizes a variety of problem solving methods ranging from
one-on-one discussions to small or large group interactions to
electronic techniques. Likewise, a range of techniques is used to
encourage and promote interactions, align expectations, and facilitate
implementation: facilitated interchanges, mediation, negotiation, and
formal Alternative Dispute Resolution. The goal of each interaction and
exchange is to build the alliances necessary for decision
making/implementation success.

**Dispute Resolution/align divergent views:** The key to good
decision-making is getting diverse groups of people together at the same
time to think, and then act, together. Monitor s CDM is a unique set of
problem solving and facilitation techniques that *align divergent views
to resolve disputes and disagreements*. Using CDM, new strategic
Partnerships and Alliances emerge to focus on substantive issues,
reaching consensus, and implementation. Monitor works to *align
expectations and focus agendas* so that the Partnerships and Alliances
make informed, enlightened, and comprehensive decisions. Then attention
is shifted from formal decision making to design implementation
strategies that obtain buy-in from all key internal and external
sources. CDM successes include regulatory agreements, joint ventures,
labor relations, contract negotiations, mergers/acquisitions,
restructuring, RIFs, diversity and cross-cultural negotiations, base
closure/future-use discussions, and market development.

**Drafts for Permanent Records:** Formal and draft documentation for
impermanent records is often a critical element for any meeting. Monitor
has the capability to provide documentation for permanent records in any
form required by the client from video to electronic paper.

**Define/Refine Agendas:** Meeting agendas are critical to achieving the
desired outcome. Before a formal meeting agenda can be developed, there
must be an alignment of the agendas that exist amongst the client
meeting planners/hosts. With that agreement, a formal meeting agenda is
developed and refined as necessary throughout the course of the meeting.

**Logistical meeting/conference support:** From pre-meeting conferences
to note-taking to post-meeting debriefing and planning next steps,
Monitor s team of professionals are experienced in providing logistical
meeting/conference support before, during, and after the meeting.
Services include securing facilities, transportation, materials, etc.

**Record discussion and focus decision-making:** Monitor has the
capability to provide or secure the level of recording capability
appropriate to the meeting. Our facilitators and note-takers work
together to keep discussions on-track and focused toward
decision-making. During multi-day meetings, discussions and decision
notes are generally made available throughout the course of the meeting.

**Debriefing and Overall Meeting Planning:** It is critical to the
success of any meeting to periodically check progress and to re-cap at
significant junctures, before, during, and after the meeting. Brief
check-ins are done at each break and at the end of each day during
multi-day meetings. Throughout the planning process, overview meetings
and check-ins are held wit the sponsoring client. AT the close of each
meeting, debrief meetings are held to re-cap discussions, and lessons
learned and to define next steps.

**Convene and lead large and small group briefings and discussions:**
Monitor s professionals are experienced in both large and small group
settings. As facilitators, we believe that our job is to do whatever is
necessary to facilitate and encourage discussion and decision-making
from mediation to note taking. IN large group settings, it is often
expedient to break into smaller groups for discussion. In these
situations, we move from group to group to keep discussions on track and
focused on the goal of the breakout.

**Prepare Draft and Final Reports for Dissemination:** Formal and draft
reports are an important element in the follow-up for many meetings.
Monitor has the capability to provide this kind of documentation in any
form required by the client from video to electronic paper.

**Survey Services**

**Planning survey design:** Planning is the key to successful research.
The purpose and intent of a survey must be framed into a clearly
articulated and understandable set of research questions. The research
questions identify survey options available to get the required results.
Survey options consider 1) what is desirable; 2) what is possible within
the given time and resources available; and 3) technical considerations.

**Defining/Refining the agenda:** Refining the research question based
upon survey options determines data collection needs. In turn, data
collection relates directly to the time and cost. The interplay of the
pieces of survey design, drive the defining and refining of the research
agenda. With agreement on research agenda and design, our professionals
translate the agenda and data needs into the operational details of
survey design.

**Proper Survey Data Collection Methodology:** Operational design of a
survey involves both survey and sample methodological decisions. The
overarching methodological goal is to ensure that the questions are
asked effectively and efficiently to obtain the information required to
meet the survey goals.

**Production of Reports:** Monitor provides the presentation of findings
in a variety of forms, from simple tabular displays with \"elevator
text\" to complex exploratory casual models. With every survey, we
provide methodological text to describe the development of the survey
and sample. We can provide text, tables, graphics, and artwork in any
format and presentation method required from Power Point presentations
for executive and public meetings to HTML versions. As a natural part of
Monitor s final report and recommendations, and suggest logical
follow-on activities.

**Sampling:** Sample size and selection parameters must allow survey
goals to be achieved, minimize respondent burden and survey costs, and
adequately reflect the overall population addressed by the survey.
Samples are developed through both commercially available respondent
lists and computerized sample selection methods.

**Survey Database Administration:** We perform all survey data base
administration required by the study. Raw and analyzed data can be
provided in a variety of formats. Interim analysis and reports can be
easily generated for study and refinement.

**Administration of Surveys:** Our survey professionals have conducted
qualitative, quantitative, and mixed methodology surveys using a range
of data collection techniques including focus groups, in-person personal
interviews (paper, CAPI), telephone interviews (paper, CATI), and mail
and web-based surveys. Selecting the method of survey administration is
based on type of survey, time constraints, needs of the specific
population, requirements to minimize non-response, cost constraints and
the like.

**Survey Development; Pretest/Pilot Surveying:** Monitor pretests and
pilots each survey utilizing several methods. We pretest each instrument
using our professional staff to establish the instrument s validity and
reliability and to ensure that the instrument s goals are met. Then, we
use a pretest/debrief procedure using respondents that match the
characteristics of the survey sample to ensure that language use and
question formation are appropriate and effective. Finally, to insure
that all procedures are completely and thoroughly tested prior to
implementation, we pilot the survey instrument on a \"live\" sample.

**Reliability and Validity:** It is imperative to establish the validity
and reliability of survey instruments and parameters through
test/re-test and pilot procedures. We insure the Validity of data
collection understanding the nuances of each survey effort by tracking
and controlling each phase of the study effort, through continuous
contact and interaction with the survey operations staff, and the use of
a rigorous, systematic supplemental sampling approach for follow-up
confirmation. Reliability of data collection is based on repeatability
of results. To insure consistency, Monitor collects key data elements
using various triangulation methods and multiple measures of those
elements. Further, we utilize both internal and external measures to
compare survey results to verify that they are measuring the desired
item or element and develop confidence intervals around each estimate
developed from the data.

**Analysis of Quantitative and Qualitative Survey Data:** Monitor
develops analysis data sets for each quantitative survey consistent with
the requirements of the effort. We provide final cleaned and edited data
in the format required by the client. Further, we maintain the data set
in at least two formats for archival storage: that required by the
statistical analysis package used and in ASCII flat file. Monitor can
also provide the final data set in other database formats, such as
Oracle and DB2, as required. Qualitative data is transcribed and
maintained in a word processing format and in the format
required/produced by the qualitative analysis package used.

**Program Integration and Project Management**

**Program Management:** Monitor provides proactive management and
planning to manage scope, time, cost, quality, risk, and communication.
We believe that management of complex projects requires thorough
analysis and understanding of what is to be accomplished and the
development of a multilevel achievement strategy. A plan must be
developed complete with timelines, benchmarks, milestones, and required
resources. The smallest appropriate organization must be designed and
installed to work the plan and carefully monitor results so that
timelines and benchmarks are efficiently and successfully achieved.

**Program Integration:** As team leader, Monitor involves the project
team in setting and monitoring timelines so that each team member
understands his/her role and accepts responsibility and accountability.
Further, such collaboration, communication, and coordination within and
between groups, helps to insure the project is successfully completed on
time and within budget.

**Program Oversight:** Monitor institutes a continuous
evaluation/quality assurance process to ensure that results are, at the
very least, meeting expectations and that all projects and resources are
appropriately aligned. Continuous monitoring also assures that overall
change control is handled in a timely manner and supports organizational
flexibility and continuity of vision. Proactive program management and
integration of complex projects requires collaboration, communication,
and coordination between various units to best leverage resources,
integrate various elements of the project, and to increase efficiency in
scheduling and prioritizing tasks.

**Project Management:** Development, in collaboration with the client,
of a comprehensive Project Plan is essential. Monitor s plan describes
the technical processes for meeting the client s requirements and
becomes the benchmark for the execution of the client s Scope of Work.
The plan is developed in collaboration with the client to insure mutual
understanding of scope, expectations, and time lines.

**Project Execution:** During execution, Monitor s program and project
managers work with our clients to establish reporting processes and
procedures that maintain communication and keep the project on track.
Through coordination we work to leverage resources, meet deadlines, and
guard against costly \"scope creep.\" Our experience and insight allow
us to anticipate and recognize issues before they become problems that
hamper execution. And, our collaborative relationship with our clients
provides the means for immediate and appropriate resolution so that
delivery is on time and within budget.

**Labor Categories**

** **

**Professional Level 4:** Will have at least a Master s degree and 20
years of progressive senior and executive level management experience or
equivalent combination of education and experience. Will have
demonstrated ability to provide expert advice, assistance, and
counseling in support of agency management in MOBIS settings. Will have
knowledge and experience in all aspects of organizational change,
learning organizations, and knowledge management. Will have demonstrated
ability to design and orchestrate collaborative communication systems,
design and guide revitalization and organizational change activities,
and manage multilevel activities of complex projects.

**Professional Level 3:** Will have at least a Master s degree and 12
years of progressive mid and senior level management experience or
equivalent combination of education and experience. Will have
demonstrated ability to provide expert advice, assistance, and guidance
to support agency management in MOBIS settings. Will have knowledge and
experience in organizational change and learning organizations. Will
have demonstrated ability to implement collaborative communication
systems, guide and implement revitalization and organizational change
activities, and manage multilevel activities of complex projects.

**Professional Level 2:** Will have at least a Master s degree and 5
years of progressive management experience or equivalent combination of
education and experience. Will have demonstrated ability to provide
guidance and assistance in support of agency management in MOBIS
settings. Will have progressive experience in organizational change and
building learning organizations. Will have progressive experience and
demonstrated ability as program manager of collaborative and
revitalization activities in organizationally complex environments.

**Professional Level 1:** Will have at least a Master s degree or
equivalent combination of education and experience. Will have
demonstrated consultative and implementation capabilities in MOBIS
settings. Will have progressive experience in organizational change and
revitalization activities in organizationally complex environment.

  

**NOTE:** Rates include .75% Industrial Funding Fee (IFF). Other Direct
Costs (ODC) will be added as appropriate.

**Support Specialist Level 4:** Will have a Bachelor s degree and at
least 10 years experience, or equivalent combination of education and
experience, in MOBIS settings. Will have demonstrated research and
consultative experience and analytical ability to provide consulting
support. Will have state-of-the-art knowledge of various analytical
techniques and software applications. Will have demonstrated ability to
coordinate technical and administrative details of complex projects and
to work independently to complete projects within timeframe and budget.

**Support Specialist Level 3:** Will have a Bachelor s degree and at
least 5 years of experience, or equivalent combination of education and
experience, in MOBIS settings. Will have demonstrated research and
analytical ability to provide consulting support. Experience in
state-of-the-art knowledge of analytical techniques and software
applications. Will have progressive experience in coordination of
technical and administrative project management and demonstrated sound
decision-making capability. Will have strong communication,
organizational and administrative skills and demonstrated ability to
exercise sound judgment.

**Support Specialist Level 2:** Will have an Associate degree and at
least 5 years experience, or equivalent combination of education and
experience, in MOBIS setting. Will have knowledge and demonstrated
capability to recommend and use state-of-the-art business software. Will
have progressive experience in data analysis and documentation. Will
have strong communication, organizational, and administrative skills and
demonstrated ability to exercise sound judgment.

**Support Specialist Level 1:** Will have high school diploma and at
least 5 years experience in MOBIS settings. Will have demonstrated
capability to use state-of-the-art business application software and
experience in preparing technical documentation. Will have strong
communication, organizational, clerical and administrative skills. Will
have extremely competent office management capabilities, and
demonstrated ability to exercise sound judgment.

 **NOTE:** Rates include .75% Industrial Funding Fee (IFF). Other Direct
Costs (ODC) will be added as appropriate.

** Support Specialist Level 4:** Will have a Bachelor s degree and at
least 10 years experience, or equivalent combination of education and
experience, in MOBIS settings. Will have demonstrated research and
consultative experience and analytical ability to provide consulting
support. Will have state-of-the-art knowledge of various analytical
techniques and software applications. Will have demonstrated ability to
coordinate technical and administrative details of complex projects and
to work independently to complete projects within timeframe and budget.

**Support Specialist Level 3:** Will have a Bachelor s degree and at
least 5 years of experience, or equivalent combination of education and
experience, in MOBIS settings. Will have demonstrated research and
analytical ability to provide consulting support. Experience in
state-of-the-art knowledge of analytical techniques and software
applications. Will have progressive experience in coordination of
technical and administrative project management and demonstrated sound
decision-making capability. Will have strong communication,
organizational and administrative skills and demonstrated ability to
exercise sound judgment.

**Support Specialist Level 2:** Will have an Associate degree and at
least 5 years experience, or equivalent combination of education and
experience, in MOBIS setting. Will have knowledge and demonstrated
capability to recommend and use state-of-the-art business software. Will
have progressive experience in data analysis and documentation. Will
have strong communication, organizational, and administrative skills and
demonstrated ability to exercise sound judgment.

**Support Specialist Level 1:** Will have high school diploma and at
least 5 years experience in MOBIS settings. Will have demonstrated
capability to use state-of-the-art business application software and
experience in preparing technical documentation. Will have strong
communication, organizational, clerical and administrative skills. Will
have extremely competent office management capabilities, and
demonstrated ability to exercise sound judgment.

 **NOTE:** Rates include .75% Industrial Funding Fee (IFF). Other Direct
Costs (ODC) will be added as appropriate.

** **

** **

** **

** **