Proposal for

**University of Maryland College Park**

Request For Proposal No. 79276-T for

The Evaluation of Exchange, Language, and International Area Studies
Programs

(**EELIAS**) Online Reporting System

**Submitted to:**

University of Maryland

Attn: RFP #79276-T

Department of Procurement and Supply

2113-R Chesapeake Building

College Park, Maryland 20742

**Prepared by:**

![](media/image3.wmf){width="2.502083333333333in"
height="0.8631944444444445in"}

Anthem Technologies Inc.

**Contact Person: Durga Mikkilineni**

1405 Route 18 South, Suite 106

Old Bridge, NJ 08857

Ph: 732 679 0770

Fx: 732 679 0979

email: Durga@anthemtechnologies.com

Website: www.anthemtechnologies.com

**Submission Date: August 09, 2002 3:00 PM**

## Cover Letter![](media/image4.png){width="1.6145833333333333in" height="0.5208333333333334in"}![](media/image5.png){width="1.4583333333333333in" height="0.2604166666666667in"}![](media/image6.png){width="1.375in" height="0.625in"}

Contract Administrator

EELIAS Online Reporting System

*Dear Sir or Madam:*

I would like to thank you for giving Anthem Technologies ("Anthem") an
opportunity to bid for National Foreign Language Center (NFLC)'s *ELLIAS
Online Reporting System Project.*

Anthem has been providing quality, cost effective solutions and services
to Government Agencies, Corporate Firms and Education Agencies in the
nation. We have also providing similar application services in the past
to our clients. Our enclosed proposal will further substantiate Anthem's
suitability as your systems partner for this project.

The undersigned, **Durga Mikkilineni**, is authorized to meet all
commitments presented in this proposal and will be your contact person
for clarifying proposal content and approving any agreement in the scope
of this project.

#### Anthem has received the RFP Addendum A001 and agrees to its terms and conditions.

We look forward to help NFLC in its ELLIAS Reporting System efforts.

Sincerely,

**Anthem Technologies Inc.**

**Durga Mikkilineni**

1405 Route 18 South, Suite 106

Old Bridge, NJ 08857

Ph: 732 679 0770

Fx: 732 679 0979

email: Durga \@anthemtechnologies.com

## Contents

Cover Letter [2](#__RefHeading___Toc16588519)

Contents [3](#__RefHeading___Toc16588520)

Mandatory Forms [4](#__RefHeading___Toc16588521)

A. EXECUTIVE SUMMARY [5](#__RefHeading___Toc16588522)

B. REFERENCES [8](#__RefHeading___Toc16588523)

C. THE TECHNICAL PROPOSAL [12](#__RefHeading___Toc16588524)

i\. Sub-Project: Programs Development [17](#__RefHeading___Toc16588525)

ii\. Sub-Project: Reporting [22](#__RefHeading___Toc16588526)

iii\. Sub-Project: Knowledge Transfer [22](#__RefHeading___Toc16588527)

Project Management Plan [24](#__RefHeading___Toc16588528)

Anthem Technologies - Overview and History
[28](#__RefHeading___Toc16588529)

D. Annexure [30](#__RefHeading___Toc16588530)

## Mandatory Forms

\- Amendment of Solicitation Acknowledgement

## A. EXECUTIVE SUMMARY 

**Project Understanding**

Anthem understands that National Foreign Language Center (NFCL) is
soliciting IT consulting services for development, implementation and
related data-migration for its EELIAS Online Reporting System; EELIAS is
a web-based system, designed to fulfill data collection and analysis
needs of fourteen IEGPS programs. The users of the system include USED
-- IEGPS stakeholders, USED funded IEGPS grantees and NFLC EELIAS
Project Personnel.

NFCL intends to provide documentation including the requirement
specifications in form of Use Cases, Site Flows and HTML screens for the
fourteen IEGPS programs.

Anthem responsiblilities would include integration of HTML screens with
ColdFusion, dynamic reporting interface using ColdFusion and Oracle,
providing testing services for the EELIAS Reporting application, and
provide application UAT using Anthem's application environment.

Anthem also proposes to provide its reporting application services for
Oracle reporting tool selected in future for this project. The scope of
the services also include migration of existing program data for the
past 2 years into the new system.

**Project Objective**

Anthem aims to provide NFCL with its consulting services in the most
efficient, cost effective and quality manner.

Anthem's solution features dedicated Project Delivery Manager, a
one-point management contact for NFCL, to enable this objective
throughout the term of this contract. Anthem also provides its proven
project development and management methodology, based on Rational
Unified Development (RUD) Methodology for effective execution of the
project.

**Verifi­cation of compliance with Maryland law**

During the scope of this project, Anthem will comply with Maryland State
laws.

**Work Methodology**

Anthem would use project development methodology based on the Rational's
Unified Development Process model, employing formal and modern software
development techniques to specify and track project deliverables. These
tasks are categorized in different phases of milestone based of the
EELIAS Reporting application project. Anthem will provide support for
system documentation, training and product warranty as part of its
Project Work Plan.

Anthem will also use web-based tools for Project Progress and Bugs/Issue
Tracking for easy reporting of any product related issues (using
Anthem's cusomized Bugzilla Ver 2.16 ). Anthem will use Microsoft's
Visual Source Safe (Visual Studio 6) for Source Code Version Control.
Anthem will use Loadrunner 7.0 and Winrunner 7.0 for automated testing
of the applications.

Duration of the Proposal: Anthem proposes a project timeline of
six-months, starting September 01, 2002 and due completion on February
28,2003;

**Anthem's Performance Capabilities**

Anthem is a certified technology partner of Oracle and Allaire (now
Macromedia) ColdFusion; and has over five years of industry experience
in providing over thirty installations of Oracle 8i and ColdFusion 4/5
clients across industry.

Kristin Motlagh, co-author of the book - **Mastering Cold Fusion 5.0**,
is ColdFusion architecture advisor and project mentor for Anthem
Technologies for this project.

Anthem's experience in government agencies include strong Oracle
Reporting tools such as Oracle Reports 6i, Crystal Reports 7 and Actuate
e.Reporting suite 5. Anthem's experience in multiple Oracle Database
reporting suite also make it ideal partner for technical advisor for
Reporting tools selection for NFLC.

Anthem is also currently working for a large scale application *Genesis
Student Information System* -- a web based solution for all
student-centric needs of school district administration. The design and
development of the application closely resonates ELLIAS Online Reporting
System as both follow similar offsite development process using Use Case
and HTML Screens.

Anthem has also in process of implementing Oracle Database Reporting
System for New York State Agencies -- Office of Mental Retardation;
Office of Mental Health and Office of Parks using Oracle 8i/9i Reporting
Capabilities. Letter of performance showing Anthem credibility at these
locations has been attached.

Anthem has provided ColdFusion ver 4.5/5 implementation services at
clients including AT&T, Coreon, Lucent Technologies, Merryl Lynch, SBC,
PKC and MCI Worldcom. Most of the ColdFusion installations here are done
on Oracle Relational Database using ColdFusion as internal portal for
web applications.

Anthem proposes to use ColdFusion and Oracle certified consultants for
this project. Anthem's proposed personnel also meets stringent
qualification requirements of the solicitation.

**Project Management**

Anthem proposed team of experienced professionals, working under the
presence dedicated Anthem Project Manager, would provide NFCL with
complete transparency in terms of Knowledge Transfer, Project Progress,
Technical Knowledge Transfer. A comprehensive Project Communication Plan
with Escalation Procedure will further ensure on-time Project Delivery.

**Key Proposal Benefits**

1.  Anthem's state-of-the-art facilities, its environment replication
    capabilities & partnership and experience with Oracle and ColdFusion
    technologies.

2.  Proposed key personnel, highly experienced in ColdFusion, Oracle and
    Oracle Reports development. Team includes ColdFusion and Oracle
    certified professionals. Project Manager is trained on Rational's
    UML methodology.

3.  Anthem's proposes implementation a modular Reporting System; The
    "Generic" and "Custom" parts of the Reporting System will contain
    parametric information on User Access Control, IEGPS Program
    Charecteristics and Reporting Rules for configuring the Reporting
    with minimal changes. This design will make the deployment,
    enhancement and maintenance of the system easier and the Knowledge
    Transfer process smoother.

4.  Anthem's follows high quality standards; Anthem follows ISO
    9001:2000 guidelines for Quality Management of its deliverables.

5.  Anthem provides the scope for unscheduled Quality Audits by NFCL on
    its development site -- located in New Jersey, providing a guarentee
    of professional quality standards 24X7.

6.  Anthem has strong experience in development, deployment, data
    migration and administration of web-based applications of similar
    nature at leading Government Agencies. The letters of appreciation
    are attached in the proposal.

7.  Anthem includes a 4-week warranty support on all its work for the
    project, following the User Acceptance of the system.

## B. REFERENCES 

#### Reference Information with Project Abstracts

Anthem provides some of its Project Abstracts with the Reference Contact
information below:

1\.

+-------------------------+--------------------------------------------+
| **Client Name**         | **AT&T**                                   |
+-------------------------+--------------------------------------------+
| Contact Name            | Jimmy Dube                                 |
+-------------------------+--------------------------------------------+
| Address                 | AT&T, 200 S. Laurel Avenue, Room B3-3C01,  |
|                         | Middle Town, NJ 07748                      |
+-------------------------+--------------------------------------------+
| Telephone number        | 1-732-809-2377                             |
+-------------------------+--------------------------------------------+
| Email address           | jeandd123@aol.com                          |
+-------------------------+--------------------------------------------+
| Status                  | Completed                                  |
+-------------------------+--------------------------------------------+
| Contract name or number | Web based Order Management & Reporting     |
|                         | System                                     |
+-------------------------+--------------------------------------------+
| Type of contract        | Onsite-Offsite Project                     |
+-------------------------+--------------------------------------------+
| Description of services | Electronic Order Management & Reporting    |
| performed and Software  | System is a web-based application that     |
| Tools used              | allows authorized users (sales person) to  |
|                         | create, manage and generate report with    |
|                         | service orders residing on the Oracle. The |
|                         | system is hosted on a ColdFusion server    |
|                         | and Oracle Reports 6i on Sun Solaris 7.    |
|                         | Oracle 8.x is used as the backend          |
|                         | database.                                  |
|                         |                                            |
|                         | This system is developed using HTML,       |
|                         | JavaScript, CFM templates, CF Reports,     |
|                         | CFML data, SQL, PL/SQL, Reports and Oracle |
|                         | 8i Database. The system was developed      |
|                         | based on Rational UDP methodology and      |
|                         | integrated with the legacy system for the  |
|                         | decision-making using the XML techniques.  |
|                         | Project also included graphical interface  |
|                         | design and development for this web        |
|                         | application.                               |
|                         |                                            |
|                         | Data migration was carried out to support  |
|                         | a well-planned migration from the legacy   |
|                         | system to the new web system.              |
|                         |                                            |
|                         | Source Code Control and issue tracking     |
|                         | also carried out as part of the project    |
|                         | delivery services.                         |
+-------------------------+--------------------------------------------+

2\.

+-------------------------+--------------------------------------------+
| **Client Name**         | **Coreon, Inc.**                           |
+-------------------------+--------------------------------------------+
| Contact Name            | Prasad Chintapalli                         |
+-------------------------+--------------------------------------------+
| Address                 | 1200 South Ave, Ste #103                   |
|                         |                                            |
|                         | Staten Island, NY 10314                    |
+-------------------------+--------------------------------------------+
| Telephone number        | 1-212-469-2171                             |
+-------------------------+--------------------------------------------+
| Email address           | prasad321@yahoo.com                        |
+-------------------------+--------------------------------------------+
| Current Status          | Completed                                  |
+-------------------------+--------------------------------------------+
| Contract name or number | Web based Trouble Ticket Reporting         |
|                         | Applications                               |
+-------------------------+--------------------------------------------+
| Type of contract        | Onsite Project Execution                   |
+-------------------------+--------------------------------------------+
| Description of services | This project involved converting the       |
| performed and Software  | earlier LAN based system to Web based      |
| Tools used              | application. This included the following   |
|                         | processes:                                 |
|                         |                                            |
|                         | Business Analysis and System Requirement   |
|                         | Study                                      |
|                         |                                            |
|                         | Migration to web & Software Hosting        |
|                         | Activities for Software systems in 24X7    |
|                         | Production                                 |
|                         |                                            |
|                         | System Design Documentation using Visio    |
|                         | Entity Relationship Diagrams, Use Cases,   |
|                         | UML Sequence Diagrams                      |
|                         |                                            |
|                         | Using Oracle Reports with ColdFusion for   |
|                         | Trouble Ticket reporting                   |
|                         |                                            |
|                         | Access Control and Ticketing Rule Manager  |
|                         | configured                                 |
|                         |                                            |
|                         | Crystal Reports for secured Reporting      |
|                         |                                            |
|                         | Providing training to end-users of the     |
|                         | system.                                    |
|                         |                                            |
|                         | Software environment included HTML,        |
|                         | CFHTTP, CFREPORTS, CFML data, PL/SQL,      |
|                         | Oracle Reports 4.5/6i, Oracle 8i,          |
|                         | ColdFusion 4.5, Apache, Sun Solaris 7/8    |
|                         | for this project.                          |
+-------------------------+--------------------------------------------+

#### Past Performance with Project Abstract

Anthem has strong experience in implementation of Oracle Reporting tools
like Oracle Reports, Crystal Reports and Actuate eReporting. Some of the
reference information is provided below:

**1.**

+-------------------------+--------------------------------------------+
| **Client Name**         | **Office of Mental Retardation, NY State** |
|                         |                                            |
|                         |                                            |
+-------------------------+--------------------------------------------+
| Contact Name            | Carl Bensi                                 |
+-------------------------+--------------------------------------------+
| Address                 | ISS Administration & Projects Unit, 500A   |
|                         | Balltown Road, Schenectady NY 12304-2291   |
+-------------------------+--------------------------------------------+
| Telephone number        | 518 381 2129                               |
+-------------------------+--------------------------------------------+
| Email address           | Carl.bensi@omr.state.ny.us                 |
+-------------------------+--------------------------------------------+
| Current Status          | Ongoing (Start Date -- 01/28/02)           |
+-------------------------+--------------------------------------------+
| Contract name or number | Oracle Reports 6i based - Automated Time   |
|                         | Entry System (TIMES)                       |
+-------------------------+--------------------------------------------+
| Dollar Value            | 115K                                       |
+-------------------------+--------------------------------------------+
| Type of contract        | Consulting                                 |
+-------------------------+--------------------------------------------+
| Description of services | Requirement Study, Analysis, Database      |
| performed               | Design, Development and administration     |
|                         | TIMES application.                         |
|                         |                                            |
|                         | This Oracle Reports 6i based Application   |
|                         | time sheet entry system, which keeps track |
|                         | of the time in and time out of the         |
|                         | employees as well as their leave details.  |
|                         |                                            |
|                         | The web based TIMES application captures   |
|                         | employee time in and time out and          |
|                         | generates an ERN code for the Personnel    |
|                         | Department for salary, Over time and leave |
|                         | calculations. The development is done in   |
|                         | Oracle Forms 6i, Reports 6i, and Designer  |
|                         | 6i. The application runs on Oracle 9i AS   |
|                         | and the database used is Oracle 8i         |
|                         |                                            |
|                         | **Environment:** Oracle Forms 6i, Reports  |
|                         | 6i, and Designer 6i, Oracle 9i AS, Oracle  |
|                         | 8i                                         |
|                         |                                            |
|                         | **Disciplines**: Programmer, Data Analyst, |
|                         | QA Analyst                                 |
+-------------------------+--------------------------------------------+

**2.**

+-------------------------+--------------------------------------------+
| **Client Name**         | **Bear Sterns**                            |
+-------------------------+--------------------------------------------+
| Address                 | 115 South Jefferson Road, Whippany, NJ     |
|                         | 07981                                      |
+-------------------------+--------------------------------------------+
| Reference Name          | Roger Lynn                                 |
+-------------------------+--------------------------------------------+
| Telephone number        | 1-732-809-2377                             |
+-------------------------+--------------------------------------------+
| Email address           | bhaskarbhai@yahoo.com                      |
+-------------------------+--------------------------------------------+
| Address                 | 115 South Jefferson Road, Whippany, NJ     |
|                         | 07981                                      |
+-------------------------+--------------------------------------------+
| Current Status          | Completed                                  |
+-------------------------+--------------------------------------------+
| Contract name or number | Bear Sterns Infoserver                     |
+-------------------------+--------------------------------------------+
| Dollar Value            | 250K                                       |
+-------------------------+--------------------------------------------+
| Type of contract        | Consulting                                 |
+-------------------------+--------------------------------------------+
| Description of services | The Bear Stearns InfoServer is a web site  |
| performed and Software  | for Bear Stearns correspondents. It offers |
| Tools used              | a central point of access to a variety of  |
|                         | online information and news of special     |
|                         | interest. The site is controlled through   |
|                         | the Bear Stearns entitlement structure,    |
|                         | enabling the firm to customize the menu of |
|                         | information. This is mostly accessed by    |
|                         | its international private client base      |
|                         | through webshell. This website displays    |
|                         | the details about the various Broker       |
|                         | Dealer and Prime Broker applications, the  |
|                         | details include release notes, site maps,  |
|                         | user guides etc. Apart from this the web   |
|                         | site also displays links to various        |
|                         | updates in the business rules,             |
|                         | contributions etc. Because of the nature   |
|                         | of the site the content displayed in the   |
|                         | various pages of the site is very dynamic, |
|                         | so the web pages needs to be upgraded      |
|                         | constantly.                                |
|                         |                                            |
|                         | This project was done using Oracle 8i      |
|                         | Database, Report 6i, ColdFusion 4.5, HTML, |
|                         | CSS, Javascript, CFM template programming  |
|                         | and XML.                                   |
+-------------------------+--------------------------------------------+

**3. **

+-------------------------+--------------------------------------------+
| **Client Name**         | **NY State Office of Parks, Recreation and |
|                         | Historic Preservation**                    |
+-------------------------+--------------------------------------------+
| Contact Name            | John Bonafide                              |
+-------------------------+--------------------------------------------+
| Address                 | Peebles Island, PO Box 89, Waterford, New  |
|                         | York 12188-0189                            |
+-------------------------+--------------------------------------------+
| Telephone number        | 1-518-237-8643 ext. 3263                   |
+-------------------------+--------------------------------------------+
| Email address           | john.bonafide@oprhp.state.ny.us            |
+-------------------------+--------------------------------------------+
| Current Status          | Start Date: August 01, 2001. End date:     |
|                         | April,2002                                 |
+-------------------------+--------------------------------------------+
| Contract name or number | SPHINX Redesign Project                    |
+-------------------------+--------------------------------------------+
| Type of contract        | Offsite Project Execution                  |
+-------------------------+--------------------------------------------+
| Description of services | The '[S]{.underline}tate                   |
| being performed and     | [P]{.unde                                  |
| Software Tools used     | rline}reservation/[H]{.underline}istorical |
|                         | [I]{.underline}nformation                  |
|                         | [N]{.underline}etwork' (SPHINX) is a       |
|                         | computer-based database management system  |
|                         | custom designed for the New York State     |
|                         | Office of Parks, Recreation and Historic   |
|                         | Preservation (OPRHP). This system is       |
|                         | primarily used for:                        |
|                         |                                            |
|                         | 1.  Store and manage applicant information |
|                         |     about properties in New York State     |
|                         |                                            |
|                         | 2.  Store information about and track      |
|                         |     various processes (such as Project     |
|                         |     Reviews, Workflow Status etc.) related |
|                         |     to the properties                      |
|                         |                                            |
|                         | 3.  Store and manage statistical           |
|                         |     information about the various          |
|                         |     processes carried out at OPRHP.        |
+-------------------------+--------------------------------------------+

## C. THE TECHNICAL PROPOSAL 

#### 1. Project Understanding

Anthem understands that National Foreign Language Center (NFCL) is
soliciting IT consulting services for development, implementation and
related data-migration for its EELIAS Online Reporting System; EELIAS is
a web-based system, designed to fulfill data collection and analysis
needs of fourteen IEGPS programs. The users of the system include USED
-- IEGPS stakeholders, USED funded IEGPS grantees and NFLC EELIAS
Project Personnel.

NFCL intends to provide documentation including the requirement
specifications in form of Program Objective, Data Catalogues, Use Cases,
Site Flows and HTML screens for the fourteen programs.

Although four programs (NRC, FLAS, CIBE, and UISFL) are currently live
systems, they will be migrated to the new system to keep consistency and
maintain database relationships for effective reporting.

#### 2. Project Scope of Work

Anthem would perform all work described herein at its New Jersey office
premises (the Project Execution office).

Anthem would cover the complete technical architecture, development,
testing, and deployment of the EELIAS Online Reporting tool for the
fourteen programs, namely: Task NRC, FLAS, IIPP, UISFL, BIE, CIBE, AORC,
TICFIA, DDRA, FRA, GPA, SA, IRS, and LRC.

Anthem will use its own licensing for Testing Software Tools used for
this project. Anthem will closely emulate the hardware and software for
EELIAS Production System at its premises for development, testing and
UAT purposes. Anthem will host an issue-tracking tool for managing
bugs/issues for use by NFLC Project Entities.

This statement of work also includes the implementation of a 3^rd^
party-reporting package (i.e. Oracle Reports). Anthem is expected to:

1.  Implement the fourteen programs for all grantee user types (see
    Table 1 in Section C 1.0.2). System shall support the input,
    maintenance, and submission of data. System shall meet all scenarios
    as outlined by use cases.

2.  Create a database schema with an enterprise vision to allow
    reporting across all fourteen programs.

3.  Meet the requirements of (I) the Government Performance and Results
    Act of 1993 (GPRA) and (ii) the reporting needs of IEGPS by
    supporting the collection of specific data elements and narrative
    text into a database structure.

4.  The work described herein is to be accessible to people with
    disabilities per Section 508 Rehabilitation Act, which became part
    of the Federal Acquisition Regulation (FAR) on June 21, 2001. Types
    of impairments that make it challenging for people with disabilities
    include:

-   Vision impairments (blind or low vision)

-   Hearing impairments

-   Mobility impairments which includes limited or no use of limbs

-   Cognitive and Language impairments (difficulty remembering or
    Dyslexia)

Anthem will accomplish this by using "ALT" tags wherever applicable.

The proposed system would be designed to operate online, in real-time,
24 hours-a-day, 7-days-a-week under normal operating conditions to
ensure accurate cardholder and transaction data for effective system
information management, reporting and auditing activities.

**Additional Anthem Responsibilities:**

1.  Knowledge Transfer through Documentation and Training

2.  Anthem proposes 4-week warranty support on all its work for the
    project, following the UAT of the system

**NFLC Responsibilities:**

1.  NFLC team will provide and support all content and requirements
    definition to Anthem.

2.  NFLC will also provide supporting documentation and static HTML
    files.

3.  University/ NFLC will provide software licenses. (Except Testing
    Software Licenses, which will be provided by Anthem)

4.  NFLC will coordinate the availability of NFLC Project Entities as
    per the timeline prepared; Anthem Project Manager will work with
    NFLC Project Manager for flexibility in project schedules.

#### RFP Requirements Compliance Summary

+---------------------------------+---+-----------------------------------+
| **RFP Section**                 |   | **Anthem's Response**             |
+---------------------------------+---+-----------------------------------+
| Section C --                    |   |                                   |
| Descr                           |   |                                   |
| iption/Specifications/Statement |   |                                   |
| of Work                         |   |                                   |
+---------------------------------+---+-----------------------------------+
| 1.0 BACKGROUND                  | A |                                   |
|                                 | c |                                   |
|                                 | k |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 1.0.1 IEGPS Programs.           | A |                                   |
|                                 | c |                                   |
|                                 | k |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 1.0.2 Reporting Rules           | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | ' |                                   |
|                                 | s |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | g |                                   |
|                                 | n |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | S |                                   |
|                                 | y |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | " |                                   |
|                                 | G |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | " |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | " |                                   |
|                                 | C |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | " |                                   |
|                                 | a |                                   |
|                                 | p |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | b |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | ; |                                   |
|                                 | " |                                   |
|                                 | G |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | " |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | S |                                   |
|                                 | y |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | l |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | s |                                   |
|                                 | . |                                   |
|                                 | " |                                   |
|                                 | C |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | " |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | S |                                   |
|                                 | y |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | w |                                   |
|                                 | i |                                   |
|                                 | l |                                   |
|                                 | l |                                   |
|                                 | c |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | U |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | A |                                   |
|                                 | c |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | C |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | , |                                   |
|                                 | I |                                   |
|                                 | E |                                   |
|                                 | G |                                   |
|                                 | P |                                   |
|                                 | S |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | C |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | R |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | c |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | f |                                   |
|                                 | i |                                   |
|                                 | g |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | w |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | m |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | i |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | c |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | . |                                   |
|                                 | T |                                   |
|                                 | h |                                   |
|                                 | i |                                   |
|                                 | s |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | g |                                   |
|                                 | n |                                   |
|                                 | w |                                   |
|                                 | i |                                   |
|                                 | l |                                   |
|                                 | l |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | k |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | y |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | , |                                   |
|                                 | f |                                   |
|                                 | u |                                   |
|                                 | t |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | y |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | K |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | T |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | s |                                   |
|                                 | f |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | m |                                   |
|                                 | o |                                   |
|                                 | o |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 1.0.3 Project Documentation     | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | ' |                                   |
|                                 | s |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | k |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | y |                                   |
|                                 | i |                                   |
|                                 | s |                                   |
|                                 | b |                                   |
|                                 | u |                                   |
|                                 | i |                                   |
|                                 | l |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | c |                                   |
|                                 | u |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | b |                                   |
|                                 | y |                                   |
|                                 | N |                                   |
|                                 | F |                                   |
|                                 | L |                                   |
|                                 | C |                                   |
|                                 | T |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | k |                                   |
|                                 | F |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | . |                                   |
|                                 |   |                                   |
|                                 | W |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | s |                                   |
|                                 | u |                                   |
|                                 | f |                                   |
|                                 | f |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | y |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | , |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | E |                                   |
|                                 | E |                                   |
|                                 | L |                                   |
|                                 | I |                                   |
|                                 | A |                                   |
|                                 | S |                                   |
|                                 | s |                                   |
|                                 | y |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | m |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | b |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | a |                                   |
|                                 | d |                                   |
|                                 | d |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | h |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | ' |                                   |
|                                 | s |                                   |
|                                 | p |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | s |                                   |
|                                 | . |                                   |
|                                 |   |                                   |
|                                 | D |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | C |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | u |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | , |                                   |
|                                 | S |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | F |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | U |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | C |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | g |                                   |
|                                 | n |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | l |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | b |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | c |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | . |                                   |
|                                 |   |                                   |
|                                 | T |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | s |                                   |
|                                 | c |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | s |                                   |
|                                 |   |                                   |
|                                 | - |                                   |
|                                 | H |                                   |
|                                 | T |                                   |
|                                 | M |                                   |
|                                 | L |                                   |
|                                 | B |                                   |
|                                 | u |                                   |
|                                 | i |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | t |                                   |
|                                 | - |                                   |
|                                 | - |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | C |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | F |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | O |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | b |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | g |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0 SPECIFICATIONS AND          | A |                                   |
| REQUIREMENTS                    | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | i |                                   |
|                                 | l |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | u |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | y |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | M |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | y |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | . |                                   |
|                                 |   |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | k |                                   |
|                                 | w |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | - |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | b |                                   |
|                                 | u |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | c |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | m |                                   |
|                                 | u |                                   |
|                                 | n |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | s |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | q |                                   |
|                                 | u |                                   |
|                                 | i |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | c |                                   |
|                                 | l |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | f |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | s |                                   |
|                                 | , |                                   |
|                                 | a |                                   |
|                                 | p |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | r |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | g |                                   |
|                                 | u |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | f |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | b |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | k |                                   |
|                                 | / |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | w |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | s |                                   |
|                                 | ; |                                   |
|                                 |   |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | ' |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | n |                                   |
|                                 | u |                                   |
|                                 | m |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | e |                                   |
|                                 | x |                                   |
|                                 | p |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | h |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | s |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | c |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | s |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | S |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | H |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | s |                                   |
|                                 | E |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 |   |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | s |                                   |
|                                 | o |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | d |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | R |                                   |
|                                 | F |                                   |
|                                 | P |                                   |
|                                 | s |                                   |
|                                 | c |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | . |                                   |
|                                 |   |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | b |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | i |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | l |                                   |
|                                 | 1 |                                   |
|                                 | 4 |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | S |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | S |                                   |
|                                 | c |                                   |
|                                 | o |                                   |
|                                 | p |                                   |
|                                 | e |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | W |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | k |                                   |
|                                 | . |                                   |
|                                 | T |                                   |
|                                 | h |                                   |
|                                 | i |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | k |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | s |                                   |
|                                 | o |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | l |                                   |
|                                 | u |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | i |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | a |                                   |
|                                 | 3 |                                   |
|                                 | ^ |                                   |
|                                 | r |                                   |
|                                 | d |                                   |
|                                 | ^ |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | y |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | k |                                   |
|                                 | a |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | x |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | O |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.1 System Overview           | A |                                   |
|                                 | c |                                   |
|                                 | k |                                   |
|                                 | n |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | . |                                   |
|                                 | C |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | i |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | S |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | S |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | u |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | D |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | g |                                   |
|                                 | n |                                   |
|                                 | F |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.2 Key Personnel             | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | q |                                   |
|                                 | u |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | f |                                   |
|                                 | i |                                   |
|                                 | c |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | a |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | k |                                   |
|                                 | e |                                   |
|                                 | y |                                   |
|                                 | p |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | s |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | l |                                   |
|                                 | . |                                   |
|                                 | T |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | u |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | o |                                   |
|                                 | f |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | m |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | p |                                   |
|                                 | o |                                   |
|                                 | s |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | n |                                   |
|                                 | e |                                   |
|                                 | x |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.3 Management Approach       | C |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | . |                                   |
|                                 | C |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | i |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | M |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | y |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | S |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | C |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | M |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | a |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | u |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | w |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.4 Implementation Plan.      | A |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | . |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | ' |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | u |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | M |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | y |                                   |
|                                 | c |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | w |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | R |                                   |
|                                 | F |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | q |                                   |
|                                 | u |                                   |
|                                 | i |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | T |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | A |                                   |
|                                 | c |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | . |                                   |
|                                 |   |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | a |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | u |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | - |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | k |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | f |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | s |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | v |                                   |
|                                 | e |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | p |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | . |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | w |                                   |
|                                 | o |                                   |
|                                 | u |                                   |
|                                 | l |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | l |                                   |
|                                 | s |                                   |
|                                 | o |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | p |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | g |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.5 Testing and Acceptance    | C |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | . |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | ' |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | a |                                   |
|                                 | p |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | h |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | l |                                   |
|                                 | u |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | c |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | v |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | s |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | , |                                   |
|                                 | i |                                   |
|                                 | s |                                   |
|                                 | s |                                   |
|                                 | u |                                   |
|                                 | e |                                   |
|                                 | / |                                   |
|                                 | b |                                   |
|                                 | u |                                   |
|                                 | g |                                   |
|                                 | - |                                   |
|                                 | t |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | k |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | , |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | a |                                   |
|                                 | d |                                   |
|                                 | t |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | t |                                   |
|                                 | o |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | ( |                                   |
|                                 | s |                                   |
|                                 | u |                                   |
|                                 | p |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | b |                                   |
|                                 | y |                                   |
|                                 | A |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | ) |                                   |
|                                 | a |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | c |                                   |
|                                 | r |                                   |
|                                 | i |                                   |
|                                 | b |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | S |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | M |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | o |                                   |
|                                 | d |                                   |
|                                 | o |                                   |
|                                 | l |                                   |
|                                 | o |                                   |
|                                 | g |                                   |
|                                 | y |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.6 References                | C |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | B |                                   |
|                                 | . |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | f |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.7 Past Performance          | C |                                   |
|                                 | o |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | i |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | p |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | v |                                   |
|                                 | i |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | d |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | : |                                   |
|                                 | P |                                   |
|                                 | a |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | P |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | w |                                   |
|                                 | i |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | P |                                   |
|                                 | r |                                   |
|                                 | o |                                   |
|                                 | j |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | A |                                   |
|                                 | b |                                   |
|                                 | s |                                   |
|                                 | t |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | u |                                   |
|                                 | n |                                   |
|                                 | d |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | e |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | B |                                   |
|                                 | . |                                   |
|                                 | R |                                   |
|                                 | e |                                   |
|                                 | f |                                   |
|                                 | e |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | c |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
+---------------------------------+---+-----------------------------------+
| 2.0.8 Contract Implementation   | A |                                   |
| Meeting                         | n |                                   |
|                                 | t |                                   |
|                                 | h |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | a |                                   |
|                                 | g |                                   |
|                                 | r |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | s |                                   |
|                                 | f |                                   |
|                                 | o |                                   |
|                                 | r |                                   |
|                                 | C |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | r |                                   |
|                                 | a |                                   |
|                                 | c |                                   |
|                                 | t |                                   |
|                                 | I |                                   |
|                                 | m |                                   |
|                                 | p |                                   |
|                                 | l |                                   |
|                                 | e |                                   |
|                                 | m |                                   |
|                                 | e |                                   |
|                                 | n |                                   |
|                                 | t |                                   |
|                                 | a |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | o |                                   |
|                                 | n |                                   |
|                                 | M |                                   |
|                                 | e |                                   |
|                                 | e |                                   |
|                                 | t |                                   |
|                                 | i |                                   |
|                                 | n |                                   |
|                                 | g |                                   |
|                                 | . |                                   |
+---------------------------------+---+-----------------------------------+

Anthem also agrees for compliance for requirements under the Section A-1
-- Solicitation / Contract Form, Section A-2- Instructions, Conditions
and Notices to Contractors, Section B -- Pricing, Section D -- Packaging
and Marketing, section E -- Inspection and Accptance, Section F-
Deliveries or Performance, Section G- Contract Administration Data, and
Section H -- Special Contract Requirements.

Anthem has reviewed RFP Part II -- Contract Clause and takes no
exception to it.

Anthem acknowledges review of Part III -- List of Documents, Exhibits
and Other Attachments.

Anthem also acknowledges receipt of RFP Addenum A001. Anthem agrees to
the changes mentioned in the addendum.

#### 3. Solution Design Features

1.  **Environment:** EELIAS Reporting System will be hosted on the
    following environment for separate Development, Testing and Staging
    (UAT) purposes:

  ---------------------------- ------------------------------------------
  **Package**                  **Purpose**

  Apache 1.x/2.x               Web Server

  Cold Fusion 4.5 +            Dynamic Web Page Server

  Oracle 8.1.7                 Database

  Netscape 4.7 +               Browser for Windows, Macintosh, and Unix

  Internet Explorer 5.0+       Browser for Windows and Macintosh

  Bugzilla 2.1.6               Issue Tracking and Bugs Reporting

  Winrunner 7.0                Automated Unit & System Testing

  Loadrunner 7.0               Automated Load and Performance Testing

  Reporting Tools -- Reports   Oracle Database Report Generation
  6i/ Crystal Reports /        
  Actuate e.Reporting          

  Visual Studio 6.0            Source Code Versioning and Management

  Sun Solaris 8                Operating System
  ---------------------------- ------------------------------------------

1.  **Performance and Load** -- System would support at peak time a load
    of at most 1,000 users. Users may log in more once a day for editing
    entries. A timeout of 4 hours will be enforced on the EELIAS
    application to reduce load of inactive users.

2.  **Reporting Rules --** The system database will define Reporting
    Rules in the database for User Access Control, Grant Lifecycle Data,
    IEGPS Program Characteristics and shared/consortium data. These
    program configuration data ("Custom" data) will reside in the
    database.

![](media/image2.wmf)

###  

**Project Methodology**

Anthem uses a project development methodology based on the Rational's
Unified Development Process model, employing formal and modern software
development techniques such as Unified Modeling Language (UML) to
specify and track project deliverables. These tasks are categorized in
different phases of full life cycle of web site and database application
projects. 

### i. Sub-Project: Programs Development

The following phases with activities and deliverables will apply for:

1.  First 7 Programs

2.  Next Seven Programs

This methodology for Program Development sub-project will be divide into
the following four phases:

> Phase I: System Design Phase
>
> Phase II: System Development Phase
>
> Phase III: System Deployment Phase
>
> Phase IV: Post Deployment/Warranty Phase

**[Phase I -- System Design Phase]{.underline}**

In this phase Anthem will establish a clear understanding of the system
requirements.

Anthem will work with NFCL to gather data/information and analyze it and
prepare various Design documents. Anthem personnel will study the
existing System Specifications Requirements documented in the Use Cases,
Site Flows, HTML Screens and Data Catalogues.

Anthem will have a series of meetings with the NFCL Project Team to
review any design issues. Anthem will prepare and submit to the NFCL
Project Manager, one or more of the following design documents for
approval (as applicable):

1.  System Architecture document

    a.  Hardware architecture

    b.  Software architecture

2.  Application Specifications document

    a.  Business Logic/Rules

    b.  Front-end Validation rules

3.  Database Specifications document

    a.  Database Schema

    b.  Validation rules

4.  Test Plan Document

5.  Security & Performance design document

    a.  Security issues like Secure access via Internet etc.

    b.  Performance issues like Download time etc.

6.  Administration and Access-control Specifications document

    a.  User admin issues, user privileges etc.

7.  Miscellaneous Specifications document. (This will address any
    requirements that are not adequately covered by other documents.)

*Figure 1: Overview of Anthem's Design Methodology*

![](media/image3.png){width="6.50625in" height="9.027777777777779in"}

Note: Some of the steps may need to be modified for actual design phase.

#### Phase II --System Development Phase

Once the design documents have been reviewed and approved by NFCL, the
specifications for the execution of the project will be considered
frozen and the actual development of the System will commence.

Highlights of the Development Phase are:

1.  Implementation of the Relational Database Design for Central Data
    Storage. The database design would incorporate the security and
    other features with the objective of: Ability to process and retain
    large amounts of data, Performance in retrieving the data, Integrity
    of the data, Security of the data.

2.  Implementation of Graphical Interface under well-thoughtout, ADA
    compliant and efficient coding guidelines. The graphical interface,
    will be developed for ColdFusion Server for the system database
    management. This interface would help the users to easily extract
    and modify data and generate reports from the Oracle database in an
    easy and more time efficient manner.

3.  **Tools for Project**: The tools used for this project would include
    Dreamweaver, Visio, ColdFusion Server, Textpad and Oracle 8i
    products. Apache on Solaris would be used as web server. The
    solution will be developed on SUN platform. The prototype would be
    developed to work on Internet Explorer 5+ and Netscape 4.7+
    browsers.

4.  Once the prototype modules has been reviewed and approved, Anthem
    will proceed to complete the development of the entire prototype;
    adding validation, security and application-specific features to the
    prototype.

5.  **Quality Control and Testing :** At this stage testing and
    evaluating is performed using computer-based methods and
    technologies on a "Test" installation of the system at Anthem
    facilities.

    Testing is done to ensure that data retrieval and exchange is
    handled accurately and efficiently. Functional testing, GUI testing
    and Database Interface testing is also done at this stage to assure
    the accuracy and the efficiency of the software. Anthem will
    thoroughly test the system with high Quality Assurance Standards.
    Automated testing techniques would be used in quality assurance of
    the product. Quality assurance is our primary objective. Anthem team
    will ensure the final product will pass, the following tests: Unit
    Test, System Test, User Acceptance Test (UAT) and Load Test.

    Anthem will ensure the Product also passes Regression Test, after
    any programming changes have taken place.

    Testing will be conducted in 4 phases - Unit, System, UAT and Load.

    **1. Unit Test:** Anthem shall unit test all code prior to delivery
    for system testing. This shall be conducted in the development
    environment using automated testing system "**Winrunner 7.0**".

    **2. System Test**: Upon delivery of a set of unit-tested programs,
    system testing will begin by the University. Anthem will provide
    web-based issue-tracking tool "**Bugzilla**" accessible by NFLC to
    record defects in the site. Anthem will correct bugs as they are
    identified by the University.

    **3. Load Testing:** Anthem will provide NFLC with test results that
    show the support of the required load. Anthem plans to use Load
    Runner for the Load Testing of the site.

    **4. User Test (UAT):** NFLC will create UAT scripts for IEGPS for a
    final scan of defects and confirm functionality. As in system
    testing, defects will be logged into the issue-tracking tool
    provided by the Contractor and prioritized for fixes before
    deployment. All fixes are included in the system delivered by
    Anthem.

6.  **Issue Management:** Anthem will maintain a log of issues/defects
    found and corrective actions taken for them using Anthem's
    **Web-based issue-tracking tool - Bugzilla**.

  ------------ ----------------------------------------------------------
  **Level**    **Description**

  Severe       Defect prevents usage of areas of functionality or system
               failure

  High         Defect is limited to a page on a site but prevents user
               from successfully completing a task

  Medium       Defect which hinders the user from completing task

  Low          Aesthetic change that does not hinder any of the
               functionality
  ------------ ----------------------------------------------------------

> To pass each testing level, all Severe, all High, and 70% of Medium
> bugs must be corrected.
>
> **Acceptance**. If during the testing phases if any portion of the
> system is not functional and fails to meet the specifications and
> requirements, Anthem would make all necessary adjustments to the
> system within a reasonable timeframe at no additional charge to the
> University. Anthem would provide satisfactory demonstration via
> testing by the University that the complete system meets all
> specifications and requirements.

1.  **Source Code Control:** Anthem will also implement Visual Source
    Safe - Source Code Version control tool for the project development
    team. This would ensure that proper source code versioning,
    management and protection of the source code is done. Anthem will
    also take regular back-ups of the entire project objects for
    disasterrecovery purposes.

> Throughout this phase, NFCL's Project Team will have access to the
> Programs being developed, tested and staged (or UAT) on an ongoing
> basis via Anthem's hosted and protected web-site. The web-based issue
> tracking system can be used by NFCL Team to provide feedback to
> Anthem's team during this phase.

*Figure 3: Overview of Anthem's Development Methodology*

![](media/image4.png){width="6.569444444444445in" height="8.975in"}

Note: Some of the steps may need to be modified for actual development
phase.

#### 

#### Phase III -- System Deployment & Migration Phase

Anthem would work with NFCL for successful deployment of the system in
the production environment. This includes providing installation notes
to NFCL and help in troubleshooting installation procedures. Anthem will
hand-over all System Source Code with applicable installation notes in
CD-ROM media to NFLC during this phase.

Deployment of already existing Programs would also involve data
migration and migration planning for deployment cut-over. Anthem intends
to propose a migration path for already existing system with plan for
rollover, so that in case of emergency, the changes can be rolled back
and reapplied at a later time.

#### Phase IV - Post Deployment/Warranty Phase 

Anthem will fix all functional errors reported within **four week** from
the date of User Acceptance Testing Completion Date.

#### 

### ii. Sub-Project: Reporting

Anthem would use the Rational Unified Development methodology for
providing Oracle integrated Reporting tools capabilities. The proposed
consultants skilled in Oracle Reporting tools including Oracle Reports
6i and Crystal Reports.

### iii. Sub-Project: Knowledge Transfer

**Documentation**: Anthem will provide user manual, system architectural
and system administration documentation for all the programs developed
for NFLC. Anthem will also provide all high level documents in UML
format. This documentation as well as other installation manuals related
to NFCL will be provided in Microsoft Office products.

**Training**: Anthem will provide NFLC staff training of 5 days for
various aspects of the site navigation and database content management.
The training will allow NFCL staff to get familiar with the staff and
provide workshop for executing content management tasks.

#### Project Schedule 

Anthem would provide its services as per the following schedule:

  --------------------------- ---------- ---------- -------------------------
  **Task**                    **Begin    **End      **Anthem Resources**
                              Date**     Date**     

  **First 7 programs**                              

  Database schema             09/02/02   10/01/02   PM, Team-I

  Development                 09/18/02   11/19/02   PM, Team-I, Team-III

  System Testing              11/20/02   12/12/02   PM, Team-I, Team-III

  User Acceptance Testing     12/13/02   01/03/03   PM, Team-I, Team-III
  (UAT)                                             

  Deploy                      01/06/03   01/08/03   PM, Team-I, Team-III

  **Next 7 programs**                               

  Database changes to initial 10/02/02   11/01/02   PM, Team-II
  design                                            

  Development                 11/20/02   01/14/03   PM, Team-II, Team-III

  System Testing              01/14/03   02/04/03   PM, Team-II, Team-III

  UAT                         02/04/03   02/18/03   PM, Team-II, Team-III

  Deploy                      02/19/03   02/20/03   PM, Team-II, Team-III

  **Reporting**                                     

  Development                 01/14/03   02/11/03   PM, Oracle Dev. Team-I,
                                                    Oracle Dev. Team-II, Team
                                                    III

  System Testing              02/11/03   02/20/03   PM, Oracle Dev. Team-I,
                                                    Oracle Dev. Team-II,
                                                    Team-III

  UAT                         02/21/03   02/27/03   PM, Oracle Dev. Team-I,
                                                    Oracle Dev. Team-II,
                                                    Team-III

  Deploy                      02/28/03   02/28/03   PM, Oracle Dev. Team-I,
                                                    Oracle Dev. Team-II, Team
                                                    III

  Knowledge Transfer                                

  Period of Knowledge         02-17-02   02-28-03   PM, Team-I, Team-II
  Transfer Including all                            
  final deliverables                                
  --------------------------- ---------- ---------- -------------------------

Key:

PM : Anthem Project Manager

Team-I: Anthem Team I

Team-II: Anthem Team II

Team-III: Anthem Team III

#### Resource Hours Estimate

### 

+----------------+--------------+-------------------------+----------+
| **Role**       | **Number**   | **No. of Hours**        | *        |
|                |              |                         | *Hours** |
|                | **Of         |                         |          |
|                | C            |                         |          |
|                | onsultants** |                         |          |
+----------------+--------------+-------------------------+----------+
| Project        | 1            | 4 hrs/day \* 130 days   | 520      |
| Manager        |              |                         |          |
+----------------+--------------+-------------------------+----------+
| Database       | 1            | 8 hrs/day \* 127 days   | 1016     |
| Developer,     |              |                         |          |
| Team I         |              |                         |          |
+----------------+--------------+-------------------------+----------+
| Database       | 1            | 8 hrs/day \* 108 days   | 864      |
| Developer,     |              |                         |          |
| Team II        |              |                         |          |
+----------------+--------------+-------------------------+----------+
| ColdFusion     | 1            | 8 hrs/day \* 122 days   | 976      |
| Developer,     |              |                         |          |
| Team I         |              |                         |          |
+----------------+--------------+-------------------------+----------+
| ColdFusion     | 1            | 8 hrs/day \* 86 days    | 688      |
| Developer,     |              |                         |          |
| Team II        |              |                         |          |
+----------------+--------------+-------------------------+----------+
| QA Testers     | 2            | 8 hrs/day \* 80 days    | 640      |
+----------------+--------------+-------------------------+----------+
| **Total**      |              |                         | **4704** |
+----------------+--------------+-------------------------+----------+

###  Project Management Plan

**Location of Anthem Office Performing the work**:

1405 Route 18 South, Suite 106; New Jersey 08857.

**Organization Structure**

Anthem's Organization Structure with respect to the EELIAS Project
Management is provided below:

![](media/image1.wmf)

#### Project Staffing

Anthem proposes the key personnel mentioned below -- in line with the
*RFP requirements*, for execution of services under this proposal. **The
detailed resumes of the consultants are provided in the annexure.**

+-------------------+----------------------------------+--------------+
| **Role**          | **Role Description**             | **           |
|                   |                                  | Consultant** |
+-------------------+----------------------------------+--------------+
| Account Manager   | Overall Project Delivery         | Durga        |
|                   |                                  | Mikkilineni  |
| (Senior           |                                  |              |
| Management        |                                  | (Exec. VP)   |
| Representative)   |                                  |              |
+-------------------+----------------------------------+--------------+
| Project Manager   | Project Communications and       | Shriniwas    |
|                   | Project Management; Business     | Iyengar      |
|                   | Analysis; Technical Lead and     |              |
|                   | Change Management Agent          |              |
|                   |                                  |              |
|                   | Will provide deliverables:       |              |
|                   | Project Plan, Weekly Status      |              |
|                   | Reports, Operational Transition  |              |
|                   | Guide                            |              |
+-------------------+----------------------------------+--------------+
| ColdFusion        | ColdFusion based Design and      | Sumathi      |
| Developer, Team I | Development; Database            | Govindarajan |
|                   | Programming                      |              |
|                   |                                  |              |
|                   | Will provide deliverables for    |              |
|                   | Programs 1-7: Commented Code,    |              |
|                   | High-Level Architecture Document |              |
|                   | which describes code             |              |
|                   | organization, approach, error    |              |
|                   | handling                         |              |
+-------------------+----------------------------------+--------------+
| ColdFusion        | ColdFusion based Design and      | Suggula,     |
| Developer, Team   | Development; Database            | Suresh       |
| II                | Programming                      |              |
|                   |                                  |              |
|                   | Will provide deliverables for    |              |
|                   | Programs 8-14: Commented Code,   |              |
|                   | High-Level Architecture Document |              |
|                   | which describes code             |              |
|                   | organization, approach, error    |              |
|                   | handling                         |              |
+-------------------+----------------------------------+--------------+
| Database          | Database Design and Development; | Rajiv Rajpal |
| Developer, Team I | Database Reporting Technologies  |              |
|                   |                                  |              |
|                   | Will provide deliverables for    |              |
|                   | Programs 1-7: Database schema,   |              |
|                   | migration scripts, load scripts, |              |
|                   | documentation of all views,      |              |
|                   | stored procedures, triggers, and |              |
|                   | sequences.                       |              |
+-------------------+----------------------------------+--------------+
| Database          | Database Design and Development; | Rukmambara   |
| Developer, Team   | Database Reporting Technologies  | Babu         |
| II                |                                  | Ananthula    |
|                   | Will provide deliverables for    |              |
|                   | Programs 8-14: Database schema,  |              |
|                   | migration scripts, load scripts, |              |
|                   | documentation of all views,      |              |
|                   | stored procedures, triggers, and |              |
|                   | sequences.                       |              |
+-------------------+----------------------------------+--------------+
| QA Tester -- I,   | Test Plans, Test Cases,          | Krishna      |
|                   | Web-based Application Testing    | Kalluru      |
| Team III          |                                  |              |
|                   | Will provide deliverables:       |              |
|                   | System Test Process, Code that   |              |
|                   | is free of defects and bugs as   |              |
|                   | described in Section 2.0.5.      |              |
+-------------------+----------------------------------+--------------+
| QA Tester -- II,  | Test Plans, Test Cases, Web      | Aparna       |
|                   | based Application Testing, Load  | Vemuru       |
| Team III          | Testing                          |              |
|                   |                                  |              |
|                   | Deliverables: Same as above      |              |
+-------------------+----------------------------------+--------------+

#### Project Communication Plan

Anthem Project Manager will lead all communications for the Project.
Anthem proposes the following Project Communication plan for this
Project:

**Official Meetings**

> Regular teleconference meetings will be scheduled weekly. Prior to
> each meeting an agenda, shall be distributed to the NFLC personnel via
> e-mail. The agenda provides a method for everyone to issues to the
> attention of the other members of the group. In the meeting each
> member will be given an opportunity to discuss the issues brought
> forward. During the meetings overall status, progress toward goals,
> the completion of deliverables and solutions to problems will be
> discussed. The minutes of the will be taken and made available to all
> project team members. The solutions to the new issues will be noted in
> the minutes as well as the objectives for the following week.

**Un-Official Meetings**

> Outside of the official meetings, group members may require a meeting
> to discuss problems that have arisen or to ask for assistance. The
> meetings are called through the use of e-mail. These ad hoc meetings
> will not have minutes, but if new issues presented and not solved,
> they will be added to the official status meeting.

**Individual Status Reports**

> Each Anthem member on a regular basis will present individual status
> reports. These reports are used by Anthem Project Manager to create
> the Project Status Report used in the official status meeting. These
> individual reports will allow Anthem to be pro-active in finding
> potential problems in meeting objectives and to take corrective action
> before any serious project issues surface. Anthem will be in regular
> communication with NFLC Project Manager on the progress of such
> issues.
>
> []{.mark}

**Response Time:** Anthem's Technical Project Manager (or his superior)
will be available on-call during NFLC's regular office hours. During
off-hours/emergency hours, Anthem Project Manager/Senior Member of the
team will be available on call with a response time of within one hour.

#### Change Management Procedure

Anthem understands that during the course of application development
lifecycle, some changes may affect the System requirements. Anthem's
Development Methodology provides a scope for integrating Change
Management Request efficiently, and provides regression testing to
ensure the System Integrity due to the applied changes.

The Change Management Process begins with NFLC Project Manager
initiating a Software Change Request. This request would specify the
nature of the change, its priority or timeline and the design
constraints of the change. Anthem Project Manager would initiate Change
Management Impact Analysis among the development group. Anthem Project
Manager will compile Change Management Alternatives Report and
communicate the alternatives to NFLC Project Manager in a reasonable
timeframe -- usually within two business days. Subsequent discussions
between the team members may take place.

Change Request having reasonably low impact may also be made using the
Project's Bugs Tracking System and will be featured during the next
regular communications between the teams.

**Trouble Escalation Procedures**

Anthem Technologies strives to achieve 100% client satisfaction. Our
customer satisfaction levels are held in the highest regard and we will
always strive to resolve any issues immediately.

Anthem's Technical Project Manager will visit the client with in 24
hours if the client reports a problem with our employee or services
provided by Anthem. If it is a performance problem or delivery issue
with an employee, it will be addressed within next business day. If the
problem is of a larger magnitude, then Anthem's President will get
involved and the response time for a solution will be in 1-2 business
days.

Anthem Technologies has a very comprehensive escalation procedure for
problem resolution. Following is a very brief version of our escalation
procedure followed with in Anthem Technologies.

+------------------------------------+-------------+-------------------+
| **Contact Person**                 | **Initiate  | **Notification    |
|                                    | Resolution  | Process**         |
|                                    | in**        |                   |
+------------------------------------+-------------+-------------------+
| Durga Mikkilineni                  | 1-2 days    | Phone, Fax or     |
|                                    |             | In-person         |
| Executive Vice President           |             |                   |
|                                    |             |                   |
| Ph(o) : 866- ANTHEM 5 (tollfree)   |             |                   |
|                                    |             |                   |
| Fax : 732 549 6765                 |             |                   |
+------------------------------------+-------------+-------------------+
| Shriniwas Iyengar                  | 24 Hours    | Phone, Fax,       |
|                                    |             | E-mail or         |
| Technical Project Manager          |             |                   |
|                                    |             | In-person         |
| Ph(o) : 866- ANTHEM 5 (tollfree)   |             |                   |
|                                    |             |                   |
| Fax : 732 549 6765                 |             |                   |
|                                    |             |                   |
| shrinix@anthemtechnologies.com     |             |                   |
+------------------------------------+-------------+-------------------+

**Quality Control**

Anthem Technologies will use a highly structured review process to
ensure that the highest quality service is provided to NFCL. Formal
in-house quality control reviews will be performed for all draft and
final reports.

Anthem follows the norms of ISO 9001:2000 for Quality Management of its
product and services deliverables (certification pending).

**Quality Audits --** Anthem provides the scope for unscheduled Quality
Audits by NFCL on its on-site development site, thus providing a
guarentee of professional quality standards 24X7.

**Anthem's Commitment to a Full Time Office**: Anthem's full-time
corporate office, along with its well-equipped development facilities is
located in New Jersey. Anthem commits to maintaining a full-time office
for execution of the project needs throughout the duration of the
contract. Anthem also commits to maintaining infrastructure similar to
NFCLs' needs on throughout its work on the project.

#### Insurance Coverage

Anthem Technologies will maintain insurance coverage during the entire
period of its performance under this contract. The Following minimum
insurances will be maintained:

1.  Worker's Compensation and Employer's Liability Insurance as required
    by applicable Federal and State Worker's compensation and
    occupational disease statues.

2.  Automobile Liability Insurance

3.  Comprehensive General Liability

### Anthem Technologies - Overview and History

Anthem Technologies Inc. ('Anthem') was established in 1997, and is one
of the fastest growing IT Consulting Firm with combined revenues in
excess of USD 30 million for the year 2000 and 2001. At Anthem, we
provide consulting services to Government Agencies and Fortune 500
companies around the world with over 160 employees in more than 10
offices in the U.S., Europe, Middle East and Asia-Pacific.

Anthem is also a Certified **Minority Business Enterprise** (MBE)
Company, registered with over 30 state and federal agencies for business
purposes. A copy of Anthem's **D&B Business Information Report**,
demonstrating its credit rating and business stability, and its **MBE
certification** is attached in the Proposal Annexure.

#### Summary of Services 

Anthem has extensive expertise in the complete suite of Software
Development Life Cycle (SDLC) services, Administration and Production
Support in the following areas:

+----------------------------------+-----------------------------------+
| 1.  Database Implementation      | 1.  Web based applications /      |
|     Services                     |     E-Commerce                    |
+----------------------------------+-----------------------------------+
| 2.  Mobile Web Applications      | 2.  Data-Warehousing              |
+----------------------------------+-----------------------------------+
| 3.  Legacy to PC/Internet        | 3.  Client/Server and n-tier      |
|     conversions                  |     applications                  |
+----------------------------------+-----------------------------------+
| 4.  Network Administration       | 4.  Document Management and       |
|                                  |     Workflow                      |
+----------------------------------+-----------------------------------+
| 5.  ERP/CRM Integration          |                                   |
+----------------------------------+-----------------------------------+

Using the best technical tools, we maximize productivity and as a
result, profitability.

**Government Clients:**

On account of its cost-effective, high quality performance, Anthem has
worked with many Government entities on consulting projects. These
include:

1.  Office of Mental Retardation, NY

2.  Office Of Mental Health, NY

3.  Department Of Correction, NY

4.  Office of State Comptroller, NY

5.  Office of Historic Parks, Recreation & Historic Preservation, NY

6.  Department of Human Services, OR

7.  Department of Human Resource Administration, AL

8.  NASA, MD

**Other Corporate Clients:**

1.  AT&T

2.  Avid

3.  Beth Israel Hospital

4.  BMW

5.  Brown Bros

6.  CBS News

7.  ConEdison

8.  Convanta Energy

9.  Coreon

10. Falstrom

11. GE Capital

12. Hewlett Packard

13. Johnson & Johnson

14. John Hancock

15. Lennox Hill

16. Lucent

17. Merrill Lynch

18. Merck

19. MetLife

20. NBC

21. Pfizer

22. Pharmacia

23. Prudential

24. Salomon Smith Barney

25. WorldCom

#### Facilites and employment particulars:

Anthem Technologies Inc. has state-of-the--art facility with all the
latest hardware and the software packages to help the clients build the
applications to support their strategic growth in business. Following
are few of many highlights of the systems and software at Anthem\'s
facility to allow the developmental effort of our client projects:

1.  Server room with abundant number of latest Windows NT Servers and
    Sun Ultra Servers

2.  Development Labs with Solaris 8, Oracle 8i, Reports 6i and
    Macromedia ColdFusion Server 4.x environment set-ups; SAN
    environment & T1 Connection for high-speed data transfer

3.  Technology Partnership with Microsoft, Oracle, Sybase & Allaire

4.  Secured premises with state-of-the-art facilities

#### Letter of recommendation from Anthem's clients 

Attached below are client recommendation letters for services provided
by Anthem. In all the instances, the database and web systems have been
live on schedule.

## D. Annexure

[]{.mark}

1.  Key Personnel Resume

2.  Anthem's MBE Certification

3.  Anthem's D&B Business Report