##### Element Performance Inspection (EPI) Data Collection Tool

**3.1.12 Hazardous Materials (OP)**

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To ensure Hazardous Materials that are offered to be carried on   |
|     board for transportation are properly accepted, handled, stored,  |
|     packaged, loaded, carried or rejected.                            |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine the effectiveness of the certificate holder\'s       |
|     procedures in meeting the desired output of the process.          |
|                                                                       |
| -   To determine if the certificate holder follows its procedures,    |
|     controls, process measurements, and interfaces for the Hazardous  |
|     Materials process.                                                |
|                                                                       |
| -   To determine if there were any changes in the personnel           |
|     identified by the certificate holder as having responsibility     |
|     and/or authority for the process.                                 |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   Incident means an event resulting in the unintended and           |
|     unanticipated release of a hazardous material or an event meeting |
|     incident reporting requirements in 49 CFR 171.15, or CFR 171.16.  |
|     Notification procedures for reporting hazardous material          |
|     incidents are required by 49 CFR Subchapter C. Whenever this EPI  |
|     is scheduled to be conducted outside the United States, the       |
|     inspector should contact their regional specialist for guidance   |
|     in obtaining a country clearance. This information may also be    |
|     available through the International Office of Aviation (AIA).     |
|     Significant issues or items of immediate concern regarding all    |
|     aspects of the air transportation of hazardous materials shall be |
|     promptly conveyed to the appropriate PI who will coordinate with  |
|     the regional Hazardous Materials Branch Manager in accordance     |
|     with the guidance found in FAA Order 8900.1, Volume 2, Chapter 4, |
|     Section 5.                                                        |
+-----------------------------------------------------------------------+

**Related EPIs**:

+-----------------------------------------------------------------------+
| -   1.3.7 Outsource Organization (AW)                                 |
|                                                                       |
| -   3.1.1 Passenger Handling (OP)                                     |
|                                                                       |
| -   3.1.5 Carry-On Baggage Program (OP)                               |
|                                                                       |
| -   3.1.8 Carriage of Cargo (OP)                                      |
|                                                                       |
| -   4.2.1 Maintenance Training Program (AW)                           |
|                                                                       |
| -   4.2.3 Training of Flight Crewmembers (OP)                         |
|                                                                       |
| -   4.2.4 Training of Flight Attendants (OP)                          |
|                                                                       |
| -   4.2.5 Training of Dispatchers (OP)                                |
|                                                                       |
| -   4.2.6 Training of Station Personnel (OP)                          |
|                                                                       |
| -   4.2.9 Outsource Crewmember Training (OP)                          |
|                                                                       |
| -   4.2.11 Training of Flight Followers (OP)                          |
|                                                                       |
| -   4.2.12 Hazardous Material Training Program (OP)                   |
|                                                                       |
| -   4.3.3 Advanced Qualification Program (AQP) (OP)                   |
|                                                                       |
| -   5.1.5 Station Facilities (OP)                                     |
|                                                                       |
| -   7.2.1 Safety Program (Ground and Flight) (OP)                     |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 119.43(b)                                                           |
| >                                                                     |
| > 119.43(b)(1)                                                        |
| >                                                                     |
| > 119.43(b)(2)                                                        |
| >                                                                     |
| > 119.43(c)                                                           |
| >                                                                     |
| > 119.49(a)(13)                                                       |
| >                                                                     |
| > 119.49(b)(13)                                                       |
| >                                                                     |
| > 121.1003(b)                                                         |
| >                                                                     |
| > 121.1003(c)                                                         |
| >                                                                     |
| > 121.1005(c)                                                         |
| >                                                                     |
| > 121.1005(e)                                                         |
| >                                                                     |
| > 121.1005(f)                                                         |
| >                                                                     |
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(b)(1)                                                       |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(25)                                                      |
| >                                                                     |
| > 121.135(b)(25)(i)                                                   |
| >                                                                     |
| > 121.135(b)(25)(ii)                                                  |
| >                                                                     |
| > 121.135(b)(25)(ii)(A)                                               |
| >                                                                     |
| > 121.135(b)(25)(ii)(B)                                               |
| >                                                                     |
| > 121.135(b)(25)(ii)(C)                                               |
| >                                                                     |
| > 121.135(b)(25)(ii)(D)                                               |
| >                                                                     |
| > 121.135(b)(25)(ii)(D)(1)                                            |
| >                                                                     |
| > 121.135(b)(25)(ii)(D)(2)                                            |
| >                                                                     |
| > 121.135(b)(25)(ii)(D)(3)                                            |
| >                                                                     |
| > 121.135(b)(25)(ii)(D)(4)                                            |
| >                                                                     |
| > 121.135(b)(3)                                                       |
| >                                                                     |
| > A.004Summary of Authorizations and Limitations                      |
| >                                                                     |
| > A.055                                                               |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > FAA Order 8900.1, Volume 2, Chapter 2, Section 6                    |
| >                                                                     |
| > AC 121-21B                                                          |
| >                                                                     |
| > AC 121-27                                                           |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions and information for the Hazardous Materials process? |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the associated SAI for this element with emphasis on the   |
| \ | controls, process measurements and interface attribute sections.  |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Observe the certificate holder\'s Hazardous Materials process to  |
| \ | gain an understanding of the procedures, instructions, and        |
| . | information                                                       |
+---+-------------------------------------------------------------------+
| 5 | Discuss the Hazardous Materials process with the personnel (other |
| \ | than management) who perform the duties and responsibilities      |
| . | required by the process.                                          |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Determine whether the following performance measures |           |
|   | were met:                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Did the person that performed or was used to perform |           |
| . | or directly supervise:                               |           |
| 1 |                                                      |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | The acceptance or rejection of any item for          | Yes       |
| . | transport on board an aircraft, satisfactorily       |           |
| 1 | complete the certificate holder s FAA approved       | No,       |
| . | initial or recurrent Hazardous Materials Training    | Explain   |
| 1 | Program within the past 24 months? **     **         |           |
|   |                                                      |           |
|   | *Related Performance JTIs:*                          |           |
|   |                                                      |           |
|   | 1\. Check at the Certificate Holder\'s specified     |           |
|   | location, who does not accept, handle, or store      |           |
|   | hazardous materials or dangerous goods, that no      |           |
|   | packages are accepted by the operator that contain a |           |
|   | hazardous material.                                  |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1. Vol 2, Ch 2, Sec 6,     |           |
|   | Para. 2-248                                          |           |
+---+------------------------------------------------------+-----------+
| 1 | The handling of any item for transport on board an   | Yes       |
| . | aircraft, satisfactorily complete the certificate    |           |
| 1 | holder s FAA approved initial or recurrent Hazardous | No,       |
| . | Materials Training Program within the past 24        | Explain   |
| 2 | months? **     **                                    |           |
+---+------------------------------------------------------+-----------+
| 1 | The storage incidental to transport of any item for  | Yes       |
| . | transport on board an aircraft, satisfactorily       |           |
| 1 | complete the certificate holder s FAA approved       | No,       |
| . | initial or recurrent Hazardous Materials Training    | Explain   |
| 3 | Program within the past 24 months? **     **         |           |
|   |                                                      |           |
|   | *Related Performance JTIs:*                          |           |
|   |                                                      |           |
|   | 1\. Check at the Certificate Holder\'s specified     |           |
|   | location that the storage of hazardous materials and |           |
|   | dangerous goods is in accordance with the            |           |
|   | Certificate Holder\'s specific guidance.             |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1. Vol 2, Ch 2, Sec 6,     |           |
|   | Para. 2-249 B                                        |           |
|   |                                                      |           |
|   | 2\. Check at the Certificate Holder\'s specified     |           |
|   | location that the storage of Class 8 (corrosive)     |           |
|   | materials is in accordance with the Certificate      |           |
|   | Holder\'s specific guidance.                         |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1. Vol 2, Ch 2, Sec 6,     |           |
|   | Para. 2-249 B                                        |           |
|   |                                                      |           |
|   | 3\. Check at the Certificate Holder\'s specified     |           |
|   | location that the storage of Class 7 (radioactive)   |           |
|   | materials is in accordance with the Certificate      |           |
|   | Holder\'s specific guidance.                         |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1. Vol 2, Ch 2, Sec 6,     |           |
|   | Para. 2-249 B                                        |           |
|   |                                                      |           |
|   | 4\. Check at the Certificate Holder\'s specified     |           |
|   | location that the storage of Class 6, Division 6.1   |           |
|   | (poisonous) materials is in accordance with the      |           |
|   | Certificate Holder\'s specific guidance.             |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1. Vol 2, Ch 2, Sec 6,     |           |
|   | Para. 2-249 B                                        |           |
+---+------------------------------------------------------+-----------+
| 1 | The packaging of company materials (COMAT) of any    | Yes       |
| . | item for transport on board an aircraft,             |           |
| 1 | satisfactorily complete the certificate holder s FAA | No,       |
| . | approved initial or recurrent Hazardous Materials    | Explain   |
| 4 | Training Program within the past 24 months?          |           |
|   | **     **                                            |           |
+---+------------------------------------------------------+-----------+
| 1 | The loading of any item for transport on board an    | Yes       |
| . | aircraft, satisfactorily complete the certificate    |           |
| 1 | holder s FAA approved initial or recurrent Hazardous | No,       |
| . | Materials Training Program within the past 24        | Explain   |
| 5 | months? **     **                                    |           |
+---+------------------------------------------------------+-----------+
| 2 | Were the certificate holder\'s policies, procedures, | Yes       |
| \ | instructions, and information for the Hazardous      |           |
| . | Materials process followed? **     **                | No,       |
|   |                                                      | Explain   |
|   | *Related Performance JTIs:*                          |           |
|   |                                                      |           |
|   | 1\. Check at the Certificate Holder\'s specified     |           |
|   | location that the storage of hazardous materials and |           |
|   | dangerous goods is in accordance with the            |           |
|   | Certificate Holder\'s specific guidance.             |           |
|   |                                                      |           |
|   | *Sources:* FAA Order 8900.1. Vol 2, Ch 2, Sec 6,     |           |
|   | Para. 2-249 B                                        |           |
+---+------------------------------------------------------+-----------+
| 3 | Were the Hazardous Materials process, controls       | Yes       |
| \ | followed? **     **                                  |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 4 | Did the records for the Hazardous Materials process  | Yes       |
| \ | comply with instructions provided by the certificate |           |
| . | holder? **     **                                    | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Were the process measurements for the Hazardous      | Yes       |
| \ | Materials process effective in identifying problems  |           |
| . | or potential problems and providing corrective       | No,       |
|   | action for them? **     **                           | Explain   |
+---+------------------------------------------------------+-----------+
| 6 | Did personnel properly handle the associated         | Yes       |
| \ | interfaces by complying with other written policies, |           |
| . | procedures, instructions and information that are    | No,       |
|   | related to this element? **     **                   | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
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|   |                                                                   |
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|   |                                                                   |
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| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 1 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
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| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| o |                                                                   |
| r |                                                                   |
| m |                                                                   |
| a |                                                                   |
| n |                                                                   |
| c |                                                                   |
| e |                                                                   |
|   |                                                                   |
| O |                                                                   |
| b |                                                                   |
| s |                                                                   |
| e |                                                                   |
| r |                                                                   |
| v |                                                                   |
| a |                                                                   |
| b |                                                                   |
| l |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Personnel.                                                        |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Tools and Equipment.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Technical Data.                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policies or instructions or information.              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Materials.                                                        |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Facilities.                                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Controls.                                                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Process Measures.                                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 9 | Interfaces.                                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Desired Outcome.                                                  |
| 0 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
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| . |                                                                   |
| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
|   | NOTE: If no personnel or major program changes (as defined by the |
|   | principal inspector (PI)) affecting the responsibility or         |
|   | authority attributes for this element have occurred since the     |
|   | last SAI and/or EPI was accomplished, then do not perform tasks   |
|   | 3-6 below. Answer questions 1 and 2, below, and provide the       |
|   | name/title.                                                       |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the        |
| \ | Hazardous Materials process.                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the Hazardous   |
| \ | Materials process.                                                |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities for those who manage the   |
| \ | Hazardous Materials process.                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Discuss the Hazardous Materials process with the management       |
| \ | personnel identified in tasks 1 and 2.                            |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Evaluate the qualifications and work experience of the management |
| \ | personnel identified in tasks 1 and 2.                            |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a clearly identified person who is          | Yes       |
| \ | responsible for the quality of the Hazardous         |           |
| . | Materials process? **     **                         | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Is there a clearly identified person who has         | Yes       |
| \ | authority to establish and modify the certificate    |           |
| . | holder\'s policies, procedures, instructions and     | No,       |
|   | information for the Hazardous Materials process?     | Explain   |
|   | **     **                                            |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the responsible person know that he/she has     | Yes       |
| \ | responsibility for the Hazardous Materials process?  |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 4 | Does the person with authority know that he/she has  | Yes       |
| \ | authority for the Hazardous Materials process?       |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 5 | Does the person with responsibility for the          | Yes       |
| \ | Hazardous Materials process meet the qualification   |           |
| . | standards? **     **                                 | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 6 | Does the person with authority to establish and      | Yes       |
| \ | modify the Hazardous Materials process meet the      |           |
| . | qualification standards? **     **                   | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 7 | Does the person with responsibility understand the   | Yes       |
| \ | controls, process measurements, and interfaces       |           |
| . | associated with the Hazardous Materials process?     | No,       |
|   | **     **                                            | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 8 | Does the person with authority understand the        | Yes       |
| \ | controls, process measurements, and interfaces       |           |
| . | associated with the Hazardous Materials process?     | No,       |
|   | **     **                                            | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 9 | Does the responsible person know who has authority   | Yes       |
| \ | to establish and modify the Hazardous Materials      |           |
| . | process? **     **                                   | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+
| 1 | Does the individual with authority know who has the  | Yes       |
| 0 | responsibility for the Hazardous Materials process?  |           |
| \ | **     **                                            | No,       |
| . |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | No Change |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| E |                                                                   |
| P |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| & |                                                                   |
|   |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| O |                                                                   |
| b |                                                                   |
| s |                                                                   |
| e |                                                                   |
| r |                                                                   |
| v |                                                                   |
| a |                                                                   |
| b |                                                                   |
| l |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Assignment of responsibility.                                     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Assignment of authority.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Does not understand procedures, policies or instructions and      |
| \ | information.                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Does not understand controls.                                     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Does not understand process measurements.                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Does not understand interfaces.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Span of control.                                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Position vacant.                                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 9 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+