**LIVE ANIMAL INCIDENT REPORT**

**LIVE ANIMAL INCIDENT REPORT - REDACTED**

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| Cargo Incident Report   | 0707-1                                     |
| \#                      |                                            |
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| **Type:**               | Injury                                     |
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| **Date of Incident:**   | July 3, 2007                               |
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| **Location:**           | IAH                                        |
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| **Routing:**            | NW 1153 MSP -- IAH                         |
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| **AWB:**                | 012 MSP 60932874                           |
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| **Description of        | Dog in a 500-size kennel                   |
| Animal:**               |                                            |
|                         | (Name not supplied to NW by shipper or     |
|                         | consignee)                                 |
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| **Description of        | The dog sustained a small cut injury to    |
| Incident:**             | its right paw when it escaped from its     |
|                         | kennel during ground handling at IAH. The  |
|                         | dog was quickly recovered and placed back  |
|                         | in it's kennel.                            |
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| **Cause of the          | 1\. [Poor kennel design]{.underline}. The  |
| Incident:**             | kennel met USDA requirements; however its  |
|                         | overall flexibility allowed the door frame |
|                         | to deflect out of shape to the point that  |
|                         | the locking pins could no longer secure    |
|                         | the door. The dog sustained a cut to its   |
|                         | paw when it slipped through the            |
|                         | partially-opened door.                     |
|                         |                                            |
|                         | 2\. [Failure to comply with NW             |
|                         | policy]{.underline}                        |
|                         |                                            |
|                         | > The accepting agent failed to follow     |
|                         | > established company policy to secure the |
|                         | > kennel door with releasable plastic      |
|                         | > straps.                                  |
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| **Corrective Action     | NW reiterated its kennel acceptance policy |
| Taken:**                | and procedures with all agents.            |
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