# MAVIS v03.07.04 Release Notes

## Product and Release Identification(s)

**MAVIS v03.07.04 Build 708**

## Release Status

This is a minor release that is to be applied to MAVIS databases
currently at release v03.07.04.

It contains some minor fixes for problems that have been identified with
v03.07.04.

**Please note that v03.07.00 of MAVIS was a major release** -- **refer
to MAVIS v03.07.00 Release Notes for further detail and to assist with
acceptance testing.**

If a site is satisfied with the release, it can be migrated to
Production when desired.

Issues that the site believes should be addressed before the release is
migrated to Production should be logged with the Wizard help desk
(mavis.support@wizardis.com.au) as soon as possible.

## Important Notes about this Release

Not applicable.

Please see MAVIS v03.07.00 Release Notes for important notes about that
release.

## Location of Product

Wizard ftp site:
[ftp://mavisftp.wizardis.com](ftp://mavisftp.Wizardis.com/):

The MAVIS windows client software can be found in:

'Mavis release v03.07.05 (Build 708 client) dated 08 February 2008'

> or

'Mavis release v03.07.05 (Build 708 WISE client) dated 08 February 2008'
(latter for LC only)

The MAVIS database server software can be found in:

'Mavis release v03.07.05 (UNIX-LINUX server) dated 08 February 2008 to
be applied to v03.07.04' (for UNIX/LINUX server sites)

> or

'Mavis release v03.07.05 (WIN32 server) dated 08 February 2008 to be
applied to v03.07.04' (for Windows server sites)

The MAVIS XML Web Server software can be found in:

'Mavis release v03.07.05 (Web Server WISE client) dated 08 February
2008'

## Mavis.ini file

As for all MAVIS releases, this release contains mavis\_\<sitename\>.ini
files customised for each site to the best of Wizard's knowledge, e.g.
mavis_ampas.in, mavis_barch.ini, mavis_lc.ini, mavis_nbr.ini,
mavis_ssa_test.ini, mavis_ssa_prod.ini, mavis_wustl.ini.

Each site should review the appropriate mavis\_\<sitename\>.ini file and
customise it further if necessary.

**When you have finished customising the mavis\_\<sitename\>.ini file,
you must rename it to mavis.ini so that MAVIS uses it correctly.**

This note does not apply if you receive the release as a self-extracting
executable (LC only). That process will set these values to the known
values for your site.

Note that the mavis.ini file Strategy sections should NOT be modified
without prior consultation with Wizard.

There are no changes to the mavis.ini file for v03.07.05.

## Code File

After the release has been installed at your site, you should regenerate
the code file and distribute it appropriately (if you use this
mechanism) to ensure that your users have access to any codes that may
have been created or updated by the release. It is necessary to repeat
this whenever the release is installed in a new environment e.g. Test,
Training and Production.

## Synchronise Views

After the release has been installed at your site, you should
synchronise views. This ensures that any new columns in configurable
list windows and forms are available to your users and that any obsolete
columns are removed from configurable list windows and forms. The
function can be accessed from User Preferences - List View Builder --
List View menu. It is necessary to repeat this whenever the release is
installed in a new environment e.g. Test, Training and Production.

## Documentation Issued with this Release

The following documentation can be found in the v03.07.05/documentation
sub-directory of this release:

[Database]{.underline}

-   maviscodes&windows v03.07.03.xls -- Spreadsheet of Codified fields
    in MAVIS, containing Window name, Field Label (in English only) and
    Code Type (or Table Id) *(unchanged since v03.07.03).*

-   maviscodetypes&values_v03.07.05.xls -- Spreadsheet containing macro
    (and instructions for running the macro) to allow each site to
    dynamically generate a listing of Code Types (or Table Ids) in MAVIS
    plus available Codes for each Code Type at any time, from a selected
    database. Also contains such a listing generated for each site from
    Wizard's Test database. Click on + sign to left of Code Type to
    display codes, flags and descriptions.

-   maviscoderelationships_v03.07.04.xls -- Spreadsheet containing macro
    (and instructions for running the macro) to allow each site to
    dynamically generate a listing of Code Relationships. Also contains
    such a listing generated for each site from Wizard's Test database.
    Click on + sign to left of Parent Code Type to display details of
    relationships *(unchanged since v03.07.04).*

```{=html}
<!-- -->
```
-   schema_changes_in_v03.07.05.doc - Listing of schema changes between
    releases v03.07.05 and v03.07.04.

-   Entity-Relationship diagram -- physical

-   Table, View and Column comments

[Enhancements]{.underline}

All specifications for enhancements that were contained in major release
v03.07.00 have been re-included in the
v03.07.05/documentation/enhancements sub-directory of this release. No
specifications have been updated since the release of v03.07.04.

[Reports]{.underline}

The design specification for all pre-defined reports has not been
updated in v03.07.05. See document 'MAVIS Reports Design Specification
v11.0.doc'.

[Security]{.underline}

MAVIS v03.07.00 contained a very significant enhancement to security.
See documents 'MAVIS Design Specification for Security
Enhancements_v1.0.doc' and 'MAVIS Security Design Specification
v4.0.doc' in the security sub-directory. These documents have not
changed since v03.07.00 and have been re-included for completeness.

This directory also contains the spreadsheet
MAVIS_Table_Privileges_Matrix.xls which is an up-to-date matrix referred
to by the MAVIS Security Design Specification document.

[XML]{.underline}

MAVIS v03.07.00 contained a very significant enhancement to the XML
facilities in MAVIS. All the relevant documents have been re-included
for completeness -- see 'MAVIS Design Specification for Web Server
Update Capabilities_v3.0.doc' and 'MAVIS Web Xml Server Superuser
Guide_v6.0.doc' in the XML sub-directory.

The document that describes differences and incompatibilities between
v03.06.00 XML and v03.07.00 XML has not been updated for v03.07.05 --
see 'XML Import Incompatibilities between 03.06.00 and
03.07.00_v4.0.doc'.

Standard system documents for various XML facilities in MAVIS have also
been re-included in the XML sub-directory -- see 'MAVIS Batch XML
Superuser Guide_v5.0.doc', 'MAVIS Design Specification for Batch XML
Import Export_v7.0.doc' (this document has not been updated in
v03.07.05) and 'MAVIS Design Specification for XML Phase 2_v3.0.doc'.

**Internet** **Explorer V7 users: please note that, when using the MAVIS
XML Web Server, any percentage sign symbols in URLs must be escaped i.e.
use %25 to represent a percentage sign.**

## MAVIS On-Line Help

The MAVIS On-Line is provided as Compressed HTML Help. Compressed HTML
Help is Microsoft's replacement for WinHelp. It is standard on Windows
98, 2000 and XP, and is also installed with Internet Explorer 5.0 (and
beyond) and Microsoft Office 2000. The help authoring application used
by Wizard -- XDK -- develops on-line documents with XML.

*[Known Problems with On-Line Help]{.underline}*

*1. Windows 95 / NT4.0*

Compressed HTML Help may not work with Windows 95 or NT 4.0.

*2. The Help file cannot be opened and the user gets \"action has been
interrupted\" error.*

This is usually a network configuration problem. If the Compiled Help
file (e.g. \'eng03.chm\') resides on a file server that a) runs Windows
Server 2003, or b) has installed security updates 896358 or 840315, then
the InfoTech protocol (which the Help file uses) has been locked down
for security reasons, and must be partially reopened by changing
Registry settings to allow for Compiled Help traffic.

See <http://support.microsoft.com/kb/896054> for details. For most
sites, the solution is to add the following Registry setting to the file
server\'s Registry:

\[HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\HTMLHelp\\1.x\\ItssRestrictions\]
\"MaxAllowedZone\"=dword:00000001

Alternatively, a workaround is to copy the Help files to the user\'s
local machine, and change the mavis.ini file to point to the local copy
instead.

## National Language Support

MPR files for all sites have been generated, reflecting the current
state of the Graphical User Interface as at v03.07.05. Requests for new
or changed translations for field names, error messages, dialogue boxes
etc can be sent directly to mavis.support@wizardis.com.au

## Oracle Support

This release of MAVIS has been tested with the following versions of
Oracle:

Server: 10.1 and 10.2

Client: 10.1 and 10.2

Whilst we have not tested under Oracle 9, there are no known problems
with using that version. Use of Oracle 8 is not supported. Please
contact Wizard for advice if you are still using Oracle 8.

We strongly recommend use of the same version of the server and client
software i.e. if you are using Oracle 9 server software, you should use
Oracle 9 (NOT Oracle 10) client software. Likewise, if you are using
Oracle 10 server software, we strongly recommend the use of Oracle 10
client software. We have found problems can occur in MAVIS if these
recommendations are not followed.

## Oracle Text Indexes 

No changes to text indexes have been made in this release.

## Enhancements Included in this Release 

There are no enhancements in this release.

## Bugs Fixed in this Release

+------+-----+-----+----------+-------------------------------------+
| **I  | **  | *   | *        | **Description**                     |
| ssue | Rai | *Cu | *Title** |                                     |
| Id** | sed | sto |          |                                     |
|      | b   | mer |          |                                     |
|      | y** | Ref |          |                                     |
|      |     | N   |          |                                     |
|      |     | o** |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [B   | C   | 200 | C        | When I increase the number of       |
| UG30 | lie | 6_1 | omponent | carriers on a mavis post. This      |
| 399] | nt- | 0jn | segments | mavis post (412945), which have the |
| {.un | NBR |     | not      | component and carriers on it, is    |
| derl |     |     | being    | linked to several segments. More    |
| ine} |     |     | created  | segments will be linked on the way, |
|      |     |     |          | and so does the numbers of          |
|      |     |     |          | carriers. But sadly the component   |
|      |     |     |          | segment, from the newly made        |
|      |     |     |          | carrier(s), isn\'t created. I made  |
|      |     |     |          | the same experience on the test     |
|      |     |     |          | base. (See post: 256763)            |
|      |     |     |          |                                     |
|      |     |     |          | WIZ: Problem is intermittent but is |
|      |     |     |          | also being reported by AMPAS. To    |
|      |     |     |          | assist with diagnosis, have         |
|      |     |     |          | provided database changes:          |
|      |     |     |          |                                     |
|      |     |     |          | 1\. Add audit information           |
|      |     |     |          | (date_entered, who_entered,         |
|      |     |     |          | date_modified and who_modified) to  |
|      |     |     |          | table WORK_STRUCTURE                |
|      |     |     |          |                                     |
|      |     |     |          | 2\. When a component segment is     |
|      |     |     |          | being deleted, create a backup      |
|      |     |     |          | record in the table                 |
|      |     |     |          | DELETED_COMP_SEGMENT_ITEM.          |
+------+-----+-----+----------+-------------------------------------+
| [BU  | C   | 200 | Carriers | We have come across a handful of    |
| G309 | lie | 7_1 | are      | carriers that are \"not available\" |
| 77]( | nt- | 2bs | \"       | even though the last loans were     |
| http | NBR |     | locked\" | acquitted in 1997. It\'s not        |
| ://t |     |     | in the   | possible to vault them. We are able |
| eamt |     |     | loans    | to make reservations, but it\'s     |
| rack |     |     | module   | impossible to despatch the          |
| .wiz |     |     |          | material.\                          |
| ardi |     |     |          | WIZ: Have been able to replicate    |
| s.co |     |     |          | getting the Item status out of sync |
| m.au |     |     |          | with the Loan status via making a   |
| /tmt |     |     |          | carrier a dummy then making it a    |
| rack |     |     |          | real carrier, although unsure       |
| /tmt |     |     |          | whether this was how the user did   |
| rack |     |     |          | it. Application fixed for this      |
| .dll |     |     |          | scenario and database fix script    |
| ?Iss |     |     |          | provided.                           |
| uePa |     |     |          |                                     |
| ge&I |     |     |          |                                     |
| d=34 |     |     |          |                                     |
| 921& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Cli | mb  | Location | Where a Current and/or Permanent    |
| G309 | ent | y07 | value    | Location has been set for a         |
| 92]( | -AM | -09 | not      | Component, these values should be   |
| http | PAS | -07 | sticking | displayed in the \"is Contained in  |
| ://t |     |     | in       | \# of Components\" pane on the      |
| eamt |     |     | Co       | Items tab of any related Component  |
| rack |     |     | mponents | Content segments.\                  |
| .wiz |     |     | \'is     | Note that a user discovered that    |
| ardi |     |     | con      | she could populate the current      |
| s.co |     |     | tained\" | location field for the content      |
| m.au |     |     | pane     | cover by the following means:\      |
| /tmt |     |     |          | 1) Go to the item tab of Content    |
| rack |     |     |          | cover\                              |
| /tmt |     |     |          | 2) Go to the \"is contained in \#   |
| rack |     |     |          | components\" section\               |
| .dll |     |     |          | 3) open one of the \"Component      |
| ?Iss |     |     |          | Content\" records.\                 |
| uePa |     |     |          | 4) hit save on the \"Component      |
| ge&I |     |     |          | content\" record. The current       |
| d=34 |     |     |          | location field for the \"Component  |
| 938& |     |     |          | Content\" record on the Items tab   |
| Temp |     |     |          | is now populated.\                  |
| late |     |     |          | 5) hit save on the \"Component      |
| =vie |     |     |          | Cover\"\                            |
| w&Ta |     |     |          | 6) search and retrieve the          |
| bleI |     |     |          | \"Component Cover\". The current    |
| d=1) |     |     |          | location field for the \"Component  |
|      |     |     |          | Content\" record on the Items tab   |
|      |     |     |          | is still populated.\                |
|      |     |     |          | 7) log out of MAVIS and search and  |
|      |     |     |          | retrieve the \"Component Cover\".   |
|      |     |     |          | The current location field for the  |
|      |     |     |          | \"Component Content\" record on the |
|      |     |     |          | Items tab is no longer populated.   |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Wiz |     | Find     | Performance improved significantly. |
| G310 | ard |     | Location |                                     |
| 21]( |     |     | is too   |                                     |
| http |     |     | slow     |                                     |
| ://t |     |     |          |                                     |
| eamt |     |     |          |                                     |
| rack |     |     |          |                                     |
| .wiz |     |     |          |                                     |
| ardi |     |     |          |                                     |
| s.co |     |     |          |                                     |
| m.au |     |     |          |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| .dll |     |     |          |                                     |
| ?Iss |     |     |          |                                     |
| uePa |     |     |          |                                     |
| ge&I |     |     |          |                                     |
| d=34 |     |     |          |                                     |
| 971& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Wiz |     | Movement | The 1st Current Location field on   |
| G310 | ard |     | Scan     | the Component does not get updated  |
| 24]( |     |     | Run: 1st | when the 1st carrier\'s location is |
| http |     |     | Curr Loc | updated via a Movement Scan Run,    |
| ://t |     |     | not      | where the Component has multiple    |
| eamt |     |     | updated  | carriers.                           |
| rack |     |     | where    |                                     |
| .wiz |     |     | comp has |                                     |
| ardi |     |     | multiple |                                     |
| s.co |     |     | carriers |                                     |
| m.au |     |     |          |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| .dll |     |     |          |                                     |
| ?Iss |     |     |          |                                     |
| uePa |     |     |          |                                     |
| ge&I |     |     |          |                                     |
| d=34 |     |     |          |                                     |
| 974& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Cl  |     | Cannot   | Patricia has reported that when     |
| G310 | ien |     | add a    | logged on as MAVIS, the Add button  |
| 33]( | t-N |     | code     | is still greyed out when she tries  |
| http | FSA |     | value to | to create a new code value for the  |
| ://t |     |     | a System | RESOURCE_IDENTIFIER_TYPE code       |
| eamt |     |     | Code     | type.\                              |
| rack |     |     | type     | WIZ: Change                         |
| .wiz |     |     | when     | RESOURCE_IDENTIFIER_TYPE from a     |
| ardi |     |     | logged   | System code to User code            |
| s.co |     |     | on as    |                                     |
| m.au |     |     | MAVIS    |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| .dll |     |     |          |                                     |
| ?Iss |     |     |          |                                     |
| uePa |     |     |          |                                     |
| ge&I |     |     |          |                                     |
| d=34 |     |     |          |                                     |
| 983& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Cli | mb  | Another  | We encountered another problem      |
| G310 | ent | y07 | problem  | similar to the disappearing current |
| 34]( | -AM | -09 | similar  | locations in segment items.\        |
| http | PAS | -07 | to the   | 1) from the compilation cover, you  |
| ://t |     |     | disa     | establish a link to the content     |
| eamt |     |     | ppearing | cover\                              |
| rack |     |     | current  | 2) open the content cover\          |
| .wiz |     |     | l        | 3) go to the items tab of the       |
| ardi |     |     | ocations | content cover\                      |
| s.co |     |     | in       | 4) there is no link in the bottom   |
| m.au |     |     | segment  | half of the screen (\"is contained  |
| /tmt |     |     | items.   | by\") to the component content      |
| rack |     |     |          | window.                             |
| /tmt |     |     |          |                                     |
| rack |     |     |          | WIZ: The missing current location   |
| .dll |     |     |          | is a problem with the               |
| ?Iss |     |     |          | synchronisation of the first        |
| uePa |     |     |          | carrier\'s location and the         |
| ge&I |     |     |          | component which occurs when the     |
| d=34 |     |     |          | carrier is initially created (see   |
| 984& |     |     |          | linked 30992). There is a visual    |
| Temp |     |     |          | refresh issue with the list of      |
| late |     |     |          | component segments attached to the  |
| =vie |     |     |          | component, and we have fixed this.  |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | C   | 200 | Orders - | 1\. When we register a new order,   |
| G310 | lie | 7_1 | unable   | and use an order template, an error |
| 81]( | nt- | 4kr | to       | message immediately pops up saying  |
| http | NBR |     | remove   | that information must be entered in |
| ://t |     |     | date +   | mandatory fields. I would have      |
| eamt |     |     | error    | expected this message to come when  |
| rack |     |     | message. | the order record is saved, not      |
| .wiz |     |     |          | before. This is what we do:         |
| ardi |     |     |          |                                     |
| s.co |     |     |          | a\. click on Order in the menu, and |
| m.au |     |     |          | choose New, use template (Ny, bruk  |
| /tmt |     |     |          | standardverdi)                      |
| rack |     |     |          |                                     |
| /tmt |     |     |          | b\. Choose any order from the list  |
| rack |     |     |          | of templates. The window is opened, |
| .dll |     |     |          | and the error message appears       |
| ?Iss |     |     |          | immediately. This is more an        |
| uePa |     |     |          | annoying behaviour as we are able   |
| ge&I |     |     |          | to enter all necessary information. |
| d=35 |     |     |          | The behavior differs from earlier   |
| 037& |     |     |          | behaviour.                          |
| Temp |     |     |          |                                     |
| late |     |     |          | 2\. When trying to check how to     |
| =vie |     |     |          | remove the error messages described |
| w&Ta |     |     |          | under 1, I entered information in   |
| bleI |     |     |          | the date field (ønsket ferdig) on   |
| d=1) |     |     |          | these templates:\                   |
|      |     |     |          | Film: henvendelse/forespørsel\      |
|      |     |     |          | Kringkasting: henvendelse/spørsel\  |
|      |     |     |          | I tried to delete the dates, and it |
|      |     |     |          | seemingly disappeared. When I       |
|      |     |     |          | removed the cursor from the date    |
|      |     |     |          | field, it says error. When I open   |
|      |     |     |          | the record again, the date is still |
|      |     |     |          | there.                              |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Cl  | 1   | XML      | We were just trying to import some  |
| G310 | ien | 417 | import   | data into MAVIS and ran into some   |
| 83]( | t-N |     | of       | problem while trying to import      |
| http | FSA |     | Series   | Series Titles. We were trying to    |
| ://t |     |     | Titles   | add a Class to the records\         |
| eamt |     |     | is slow  | Title #138244 eventually worked but |
| rack |     |     | to       | took 8 hours.\                      |
| .wiz |     |     | respond  | Title #138247 had still not         |
| ardi |     |     |          | imported after 11 hours and was     |
| s.co |     |     |          | aborted by us.                      |
| m.au |     |     |          |                                     |
| /tmt |     |     |          | WIZ: Performance improved but       |
| rack |     |     |          | Import will still be slow if the    |
| /tmt |     |     |          | record has been opened in the same  |
| rack |     |     |          | session as the import takes place   |
| .dll |     |     |          | or a 2nd attempt at importing to    |
| ?Iss |     |     |          | the same record occurs in the same  |
| uePa |     |     |          | session. General performance of the |
| ge&I |     |     |          | Episodes tab should be improved     |
| d=35 |     |     |          | also.                               |
| 039& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Wiz |     | Digital  | Error reading \"UODNU subStrings\"  |
| G310 | ard |     | Item:    | is returned when attempting to save |
| 89]( |     |     | Runtime  | a new Digital File after adding a   |
| http |     |     | when     | Resource Identifier type e.g. File  |
| ://t |     |     | adding   | name without providing a value in   |
| eamt |     |     | Resource | the Resource Identifier field. Note |
| rack |     |     | Id       | that any attempt to open the        |
| .wiz |     |     | entifier | Digital File in future will result  |
| ardi |     |     | Type     | in the same runtime.                |
| s.co |     |     | without  |                                     |
| m.au |     |     | a        |                                     |
| /tmt |     |     | Resouce  |                                     |
| rack |     |     | Id       |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| .dll |     |     |          |                                     |
| ?Iss |     |     |          |                                     |
| uePa |     |     |          |                                     |
| ge&I |     |     |          |                                     |
| d=35 |     |     |          |                                     |
| 048& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Cl  | 1   | C        | User had created an item            |
| G311 | ien | 441 | orrupted | #746801-1and then acquitted the     |
| 00]( | t-N |     | C        | loan. She then realised that she\'d |
| http | FSA |     | omponent | made a mistake with the Size and    |
| ://t |     |     |          | asked Vaults to create a new loan   |
| eamt |     |     |          | for this item, which they did (loan |
| rack |     |     |          | #724774). But now when she or I try |
| .wiz |     |     |          | to change the Size a runtime error  |
| ardi |     |     |          | is received (does not understand    |
| s.co |     |     |          | isforwarding)                       |
| m.au |     |     |          |                                     |
| /tmt |     |     |          | WIZ: Database fix script provided   |
| rack |     |     |          |                                     |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| .dll |     |     |          |                                     |
| ?Iss |     |     |          |                                     |
| uePa |     |     |          |                                     |
| ge&I |     |     |          |                                     |
| d=35 |     |     |          |                                     |
| 061& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [BU  | Wiz |     | BWF      | Where a BWF ingest takes place      |
| G311 | ard |     | Ingest:  | where multiple files are ingested   |
| 01]( |     |     | Problem  | but to single file components on    |
| http |     |     | with     | the same title only one of the      |
| ://t |     |     | Ingest   | Digital Components will be          |
| eamt |     |     | of       | successfully ingested. Note this    |
| rack |     |     | Multiple | will also occur when creating       |
| .wiz |     |     | Files to | browsing components. Also note that |
| ardi |     |     | Single   | the ingest will be successful where |
| s.co |     |     | File     | the components are created on       |
| m.au |     |     | Co       | different titles. Note that the     |
| /tmt |     |     | mponents | same problem is present for a TIFF  |
| rack |     |     |          | ingest.                             |
| /tmt |     |     |          |                                     |
| rack |     |     |          |                                     |
| .dll |     |     |          |                                     |
| ?Iss |     |     |          |                                     |
| uePa |     |     |          |                                     |
| ge&I |     |     |          |                                     |
| d=35 |     |     |          |                                     |
| 062& |     |     |          |                                     |
| Temp |     |     |          |                                     |
| late |     |     |          |                                     |
| =vie |     |     |          |                                     |
| w&Ta |     |     |          |                                     |
| bleI |     |     |          |                                     |
| d=1) |     |     |          |                                     |
+------+-----+-----+----------+-------------------------------------+
| [B   | Wiz |     | Location | Location List Window                |
| UG31 | ard |     | List     | configuration - remove Show         |
| 104] |     |     | Window   | Hierarchy option. Doesn\'t work     |
| {.un |     |     | configu  | anyway!                             |
| derl |     |     | ration - |                                     |
| ine} |     |     | remove   |                                     |
|      |     |     | Show     |                                     |
|      |     |     | H        |                                     |
|      |     |     | ierarchy |                                     |
|      |     |     | option   |                                     |
+------+-----+-----+----------+-------------------------------------+

## Product Support

For MAVIS support, please contact Wizard Information Services via:

E-mail:
[mavis.support@Wizardis.com.au](mailto:mavis.support@wizardis.com.au) or

Telephone: +61 2 6275 0911 for urgent problems

Please use our ***Call Report Form*** when submitting your problems and
e-mail them to our support team. These forms can be obtained from our
support team.