**CHAPTER 19. BDN NOTICE OF EXCEPTION PROCESSING**

**AND MISCELLANEOUS MESSAGES**

**CONTENTS**

PARAGRAPH PAGE

**SUBCHAPTER I. NOTICE OF EXCEPTIONS (NOE)**

19.01 General 19-I-1

19.02 NOE Message Field Descriptions 19-I-1

19.03 Disposition of NOE Messages 19-I-2

19.04 Obtaining C&P NOE Listings 19-I-2

19.05 Explanation of NOE Messages 19-I-4

**SUBCHAPTER II. NOTICE OF BENEFIT PAYMENT TRANSACTION**

19.06 General 19-II-1

19.07 VA Form 20-6560, Notice of Benefit Payment Transaction 19-II-1

19.08 Explanation of Notice of Benefit Payment Transaction Messages
19-II-4

**SUBCHAPTER III. C&P MASTER RECORD AUDIT WRITEOUT**

19.09 General 19-III-1

19.10 Establishment of Pending Issue Control 19-III-1

19.11 VA Form 20-8270, C&P Master Record-Audit Writeout 19-III-2

19.12 Explanation of Audit Messages 19-III-11

**SUBCHAPTER IV. COMPUTER-GENERATED LETTERS**

19.13 General 19-IV-1

**EXHIBITS**

A School Letter-Age 18 (C&P) 19-E-1

B School Letter-Age 13 (C&P) 19-E-2

C School Letter-Age 16 19-E-3

D Certification of School Attendance or Termination 19-E-5

E Notification of Potential REPS Entitlement 19-E-6

**CHAPTER 19. BDN NOTICE OF EXCEPTION PROCESSING AND MISCELLANEOUS
MESSAGES**

**SUBCHAPTER I. NOTICE OF EXCEPTIONS (NOE)**

**19.01 GENERAL**

a\. Notices of Exception (NOE) result from Benefit Delivery System (BDN)
processing. If an action is rejected, the TCS sets up an NOE message.
These NOE messages are sent to the BDN RDPC for further processing and
regional office retrieval. Regional office personnel can obtain a
listing of NOE\'s by using the NOES command. The Adjudication Officer is
responsible for designating the individuals to be given access to the
NOES command.

b\. Reject messages indicate that an action initiated at the regional
office did not successfully process at the BDN. These messages require
careful review of the involved claims and usually require submission of
a corrected action. Give reject messages a high priority.

**19.02 NOE MESSAGE FIELD DESCRIPTIONS**

Below is a description of the information printed in each field of an
NOE message followed by the screen layout.

a\. **CYCLE NUMBER.** This field shows the number of the processing
cycle during which the transaction was processed by the BDN and during
which the NOE was generated.

b\. **BATCH NUMBER.** This field contains four digits. The first digit
is the last digit of the year. This is followed by the three-digit
Julian date of the day the transaction was assembled with other
transactions at the Hines BDC and stored for BDN processing. For
example, Batch Number 9198 indicates the transaction was assembled on
July 17, 1989. Transactions in this batch were processed by BDN during
Cycle 0, August 1989, on July 20, 1989.

c\. **STATION NUMBER.** This field shows the number of the regional
office which originated the action or which has jurisdiction over the
claim.

d\. **BATCH DATE.** This field shows the calendar date the transaction
was assembled with other transactions at the Hines BDN and stored for
processing by the BDN.

e\. **TRANSACTION CODE.** This field identifies the action that
generated the NOE. These are two-digit codes. For a listing of
transaction codes and modifiers (subpar. f, below), see MP-6, part IV,
supplement number 4.1, exhibit B.

f\. **TRANSACTION MODIFIER.** This field further defines the action
which generated the NOE. It contains a single letter.

g\. **FILE NUMBER.** This field shows the claimant\'s file number.

h\. **PAYEE NUMBER.** This field shows the payee number associated with
the payee\'s account.

i\. **STUB NAME.** This field shows the stub name of the payee as
entered in the transaction.

j\. **REJECT MESSAGE CODE.** This field contains the code number of the
NOE being printed.

k\. **REJECT MESSAGE LEGEND.** This field contains a brief legend
explaining the condition which caused the generation of the NOE.

[\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_]{.underline}

S10 NOTICE OF REJECT \-\-- COMPENSATION / PENSION

CYCLE NUMBER XXX BATCH NUMBER XXXX STATION NUMBER XXX

BATCH DATE XX-XX-XX

TRANSACTION CODE XX TRANSACTION MODIFIER X

FILE NUMBER XXXXXXXXXXX PAYEE NUMBER XX STUB NAME XXXXXXX

REJECT MESSAGE CODE XXXX

REJECT MESSAGE LEGEND:

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Figure 19.01. NOTICE OF REJECT - S10 SCREEN LAYOUT

[\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_]{.underline}

**19.03 DISPOSITION OF NOE MESSAGES**

NOE listings are printed in terminal-digit order for the range of digits
requested. Review these messages for association with the claims folder
and award action, as required. Upon completion of required actions, file
NOE messages in the claims folder in the same manner as for VA Form
20-8270, C&P Master Record-Audit Writeout.

**19.04 OBTAINING C&P NOE LISTINGS**

a\. Request NOE listings following completion of each C&P computer
processing cycle. Review the Compensation and Pension Schedule of
Operations to determine when each cycle has been run.

b\. Obtain NOE listings via the S11, NOTICE OF EXCEPTION MENU SCREEN.
This screen lists the most current computer processing cycles for the
Compensation, Pension and Education (CP&E) systems. To obtain this
screen, make the following entries on the Ready Screen:

\(1\) Command - NOES

\(2\) Password

c\. Upon display of the S11 Screen, enter an X beneath the appropriate
cycle. Request listings for more than one cycle or for both CP&E cycles
by entering an X below each appropriate item. The listings will be
generated on the printer assigned to the VDT on which the request was
entered. Following the printing of all NOES messages for each cycle, a
message summary showing the total number of rejects in the cycle will be
printed.

[\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_]{.underline}

S11 NOTICE OF EXCEPTION MENU SCREEN XXXXX

CYCLE

0 1 2 3 4 5 6 7 8 9 EOM

COMP/PEN AUG AUG AUG JUL JUL JUL JUL JUL JUL

X X X X X X X X X

EDUCATION AUG AUG AUG AUG JUL JUL JUL JUL JUL

X X X X X X X X X

ENTER AN X BELOW CHOSEN ITEMS TO INDICATE SELECTIONS

TERMINAL DIGITS: FROM XX TO XX

FOR CO USE ONLY: ENTER 3 DIGIT RO NUMBER

Figure 19.02. NOTICE OF EXCEPTION MENU SCREEN - S11 SCREEN LAYOUT

[\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_]{.underline}

[\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_]{.underline}

S10 NOTICE OF REJECT\-\-- COMPENSATION / PENSION

CYCLE NUMBER XXX BATCH NUMBER STATION NUMBER XXX

BATCH DATE

TRANSACTION CODE TRANSACTION MODIFIER

FILE NUMBER PAYEE NUMBER STUB NAME

REJECT MESSAGE CODE

REJECT MESSAGE LEGEND:

TOTAL REJECTS FOR THIS CYCLE = XXX

Figure 19.03. NOTICE OF REJECT SUMMARY - S10 SCREEN LAYOUT

[\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_]{.underline}

**19.05 EXPLANATION OF NOE MESSAGES**

The following is a list of the computer-generated message codes which
may be printed on the NOE message.

**[CODE]{.underline}** **[LEGEND AND EXPLANATION]{.underline}**

441 PAYEE INCOME LESS THAN SOCIAL & RETIREMENT

Payee\'s total income is less than the total of annual Social Security
and other retirement. The transaction is rejected.

442 SPOUSE INCOME LESS THAN SOC, RET AND EARNED

Spouse\'s total income is less than the total of annual Social Security
and other retirement. The transaction is rejected.

461 BASIC TRANSACTIONS REJECTED

> If an original award is rejected in the edit process, any other
> transactions (22, Change of Address and 24, Children - Birth date and
> Status) that are generated from the same original transactions are
> likewise rejected.

462 STOP ON VETERAN - INPUT REJECTED

> The veteran\'s master record is being terminated by a stop-payment
> action. The batch input contains an award for an additional payee that
> cannot be processed without having an active type A master record. The
> transaction is rejected.

472 AWARD FROM TERM - LAST PRIOR NOT ZERO

> Generated if a reopened award is received showing prior award data but
> the last entry does not show a zero amount. The zero amount is
> required to show the closing date of the prior award in order to
> determine the amount of the initial or adjustment check. The
> transaction is rejected.

473 AWD FROM TERM - NO PRIOR SUBMITTED

> Reopened award did not contain prior net award data. If the reopened
> award is made effective as of a date subsequent to the date of last
> payment under the terminated award, including reopened awards
> effective in the future, the prior net award entry will be None as of
> the effective date shown on the current transaction. Applicable only
> to C&P records.

486 POSSIBLE DUPLICATE HEADSTONE PAYMENT

> Written by transaction 05V if headstone/marker has already been paid.

487A DUPLICATE PAYMENT OF BURIAL AWARD

> Issued if a burial award is processed as an initial award against an
> active master record which indicates the benefits authorized duplicate
> a benefit previously paid, or if an 05U or 05W transaction
> (nonservice-connected burial award) is processed as a supplemental
> award subsequent to processing an 05S or 05T (service-connected
> award). The transaction is rejected.

488 PLOT ALLOW INVAL - NAT CEM OR S/C BURIAL

> A service-connected burial award (05S transaction) contains an input
> entry in the Plot Amount field. The transaction is rejected in the
> edit process.

498 CANNOT PROCESS TRANS NO NOD SEG

> Generated if a burial award is processed against a record which does
> not indicate the beneficiary is dead. The transaction is rejected. The
> field station should process an NOD transaction before resubmitting
> the burial award.

524 CL ALLOW REJ-M/R TERM OR SUSP

> Generated if an 06K or 02M (FI017) input transaction, clothing
> allowance, hits a terminated master record with change reason 21 or
> 22, or a master record suspended by field station input with suspense
> reason 21 or 22, or a master record with any computer-generated
> suspense except undeliverable. If the record status is subsequently
> changed, the rejected transaction should be resubmitted, if
> appropriate.

525 DUPLICATE CLOTHING ALLOWANCE PAYMENT

> Issued if an 06K transaction is processed against a master record that
> indicates a clothing allowance payment was previously made for the
> year specified in the 06K transaction or that control was established
> by an 02M to make automatic payments the following year.

**NOTE:** If message 525 is issued to the RO and it is determined that a
retroactive payment is due, use an 06A (one-time payment) transaction to
effect payment.

531 ORIGINAL OR REOPENED - HIT RUNNING AWARD

> Issued if an original or reopened award is processed against a running
> award. The award is rejected. An exception to the rule is applied in
> the case of a reopened award to continue a student or helpless child
> in a payment status beyond age 18. The running award must contain a
> terminating future, reason 24 or 25, with an effective date equal to
> the commencing date on the reopened award. The reopened award must
> reflect reason 23 on the first award line.

533 REOPENED PRIOR TO TERMINATION - NEEDS PRIORS

> Issued if a reopened award hits a terminated master record, the
> effective date of the award is earlier than the date of termination
> and appropriate prior award information is not submitted. The award is
> rejected.

536 SSN HIT VERIFIED NO - REJECT

> The Social Security number contained in the master record has been
> verified by the Social Security Administration. The SSN entered on the
> transaction does not match the SSN of record.

538 SPOUSE INCOME REPORTED - REJECT

> Issued when a 49-series transaction contains significant (non-zero)
> spouse\'s income but the master is for a surviving spouse or an Old
> Law veteran. The transaction is rejected.

539 PURGE REJECTED CALL CO PROG MGT 23

> The master record does not meet all conditions required for purge.
> Transaction 26P is rejected.

542 AWD BASED ON CVA APPEAL - 31J A/R REQUIRED

> Issued when the first transaction award line contains RSN 57 and no
> 31J ded/bal segment exists in the master record.

545 NO MASTER RECORD IN FILE

> Issued if there is no master record in file for the transaction that
> has been submitted, or if an 06K clothing allowance transaction is
> submitted with less than two lines of address and there is no master
> record in file.

**EXCEPTION:** Transactions 47 and 48 will reject without a message.

546 DETAIL CANNOT BE PROCESSED

> Intended for use by BDC Hines. If, after review, it is found the
> transaction was not processed because of erroneous input, the BDC will
> forward the message to the field station.

547C UNASSOCIATED CREDIT PARTIALLY CLEARED

> An 06E transaction specifying \"apply to accounts receivable\"
> processed against an accounts receivable which has a balance less than
> the adjustment amount. The accounts receivable was liquidated, but the
> unassociated account was only partially cleared.

548 RETURNED CHECK - NO M/R IN FILE

> Generated if a returned check notice, regardless of type of check or
> reason for return, is processed and no master record is in file for
> the applicable payee. If the returned check is for other than
> appropriation 36X0102 (C&P), an unassociated account will be
> established. If the returned check is for appropriation 36X0102 (C&P),
> an unassociated account will not be established.

549 RETURNED CHECK - MASTER RCD IN FILE

> Generated if a returned one-time payment check for an appropriation
> other than 36X0102 in the C&P system hits an existing master record
> but no updating action is taken. An unassociated account will be
> established.

550 WAIVER EXCEEDS A/R BALANCE

> Issued if an unassociated account is established because the amount to
> be waived exceeds the balance of the master record accounts
> receivable.

557A EXCESSIVE BALANCE - CANNOT ESTABLISH A/R

> Issued if a transaction 04 is received to increase an accounts
> receivable and the sum of the existing accounts receivable plus the
> amount in the transaction 04 exceeds \$999,999.99. This exceeds the
> capacity of the field in the master record (8 digits). The transaction
> is rejected.

557C AREA FULL - CANNOT ESTABLISH A/R

> Generated when processing an 06B one-time payment transaction to
> inform the field station the master record has a maximum of accounts
> receivable segments (nine) and the transaction cannot be processed.
> The transaction is rejected.

557E ADJUSTMENT CODE IMPROPER

> An input transaction specifying a transfer to general fund receipts
> was submitted during a month other than June or hit a master record
> other than a type D record. The transaction is rejected.

557F NO APPROPRIATE BALANCE SEGMENT

> A one-time payment transaction, intended to liquidate an accounts
> receivable or release personal funds of patients (PFOP), hit a master
> record which did not contain an appropriate deduction and balance
> segment. The transaction is rejected.
>
> If an 07C transaction matches a master record with a ded/bal segment
> for the same type and class A/R, the 07C is rejected with NOE message
> 557F if the matched ded/bal segment has a recurring deduction.

557P RECURRING PAYMENT IMPROPER

> An input transaction (06D) for recurring monthly payments hit a master
> record containing a type F segment (FDIB) but no type E segment
> (PFOP). If recurring payments from PFOP cannot be established, the
> transaction is rejected.

560C CANNOT PROCESS - INTEREST INCORRECT

> An accounts receivable transaction processing against the master
> record would cause a negative interest amount based on the date of the
> action. Determine the interest discrepancy, considering the
> computation date used as well as the amount, and resubmit the
> transaction.

560E GAO COLLECTION EXCEEDS A/R BALANCE

> A GAO reduction transaction liquidated an accounts receivable, and a
> reduction balance remained unapplied.

560G NO ACCTS REC THIS TYPE

> An accounts receivable transaction intended for an existing accounts
> receivable was received and did not match an accounts receivable in
> the master record.

561 ACCT NOT SUBJ TO EVR CONTROL - REJECTED

> A transaction 48 or 49 (other than 49S) hits a master record not
> subject to EVR processing as determined by payee number and
> entitlement code. The transaction is rejected.

**NOTE:** Transactions 45 and 47 reject under this circumstance without
a message. Transaction 49S rejects under this circumstance without a
message unless the entitlement code is 72 with payee 00, or entitlement
code 76 with payee 10, 50 or 60. The 49S will then be accepted without a
message.

562A DEDUCTION CLASS IMPROPER

> A deduction authorization (transaction 18) is submitted with a class
> code of F through I, K or S and is not proper. The transaction is
> rejected. Fiscal transactions 04, 06, 07 and 08 with deduction code
> 15R, 16R, 17R, 18R, 19R or 20R will reject with this message code.

562B NO APPROPRIATE DEDUCTION BALANCE SEG

> A deduction authorization transaction hit a master record which did
> not contain an appropriate accounts receivable. The transaction is
> rejected.

562C NEW DED AMT EQUALS EXISTING DEDUCTION

> A deduction authorization hit a master record in which a deduction of
> like type, class and amount exists. The transaction is rejected.

562D DEDUCTION IMPROPER - M/R SUSPENDED

> A portfolio loan, income tax lien or insurance deduction authorization
> hit a suspended master record. The transaction is rejected.

562E CANNOT PROCESS - INSUFFICIENT SOURCE

> A deduction authorization hit a master record which does not have a
> sufficient source of collection to accommodate the deduction.

562F DEDUCTION NOT ESTABLISHED - NO ADDRESS IN M/R

> A transaction 17A hit a master record which does not have an
> applicable address segment. The transaction is rejected.

564 A/R REJECTED - NO COLLECTION SOURCE

> A Class C receivable (BDC Memorandum Account) was received for a
> chapter 35 account and there was no type I master record. Also issues
> if the receivable is for other than a chapter 35 account.

565 DETAIL NAME DOES NOT MATCH MASTER

> Generated if the stub name of the person entitled in the transaction
> does not match the master record person entitled.

566 DETAIL CANNOT BE PROCESSED AGAINST M/R

> The transaction is inconsistent with the type of master record or a
> transaction in the 40 series hits an apportionee record (type C or F).
> The transaction is rejected.

**EXCEPTION:** Transactions 47 and 48 reject without a message.

567 CHNG ADDR DOES NOT HAVE CH ATTY AP

> A change of address transaction was received for an incompetent
> veteran, and the transaction did not indicate the Veterans Services
> Officer approved the change of address.

568 EVR INPUT HIT TERMINATED M/R - REJECTED

> Generated if an EVR transaction hits a terminated (type D or E) master
> record.
>
> **EXCEPTION:** Transactions 45, 47 and 48 and, if reason for
> termination is 22 (death), transaction 49 (no modifier) reject without
> a message.

584 EFF DATE OF AWD SUBSEQUENT TO SUSP DATE

> An award transaction hit a master record which is in suspense. The
> effective date of the award is subsequent to the date of suspense. The
> transaction is rejected.

585 EFFECTIVE DATE IN CURRENT MONTH - CANNOT PROCESS

> An award transaction with an effective date other than the first day
> of the current month hit a master record with a prescheduled rate
> change in the month. The transaction is rejected.

587 AWD REJ - PFOP BAL OVER \$500 - NO SL 12

> If the PFOP balance is over \$500, a reopened award must contain
> special law 12 to be accepted. Generated if a reopened award is
> rejected on that basis.

**SUBCHAPTER II. NOTICE OF BENEFIT PAYMENT TRANSACTION**

**19.06 GENERAL**

The computer-generated VA Form 20-6560, Notice of Benefit Payment
Transaction, is used to advise the field station of changes made to C&P
master records. Such changes may be the result of processing future-date
actions initiated by information stored within the computer or input
transactions initiated by the regional offices or data processing
center, e.g., Suspend Payment, Stop Payment.

**19.07 VA FORM 20-6560, NOTICE OF BENEFIT PAYMENT TRANSACTION**

a\. **Basic Segment**

\(1\) **File Number.** A nine-digit field identifying the beneficiary\'s
record.

\(2\) **Payee Number.** A two-digit field designating the person
entitled.

\(3\) **Type MR.** A one-position field indicating the type of master
record involved.

\(4\) **Person Entitled.** A seven-position field containing the first
and second initials and the first five letters of the surname.

\(5\) **Activity.** An eight-position field. The first three positions
are the transaction code, the next two the year, the following two the
month and the final one the cycle.

\(6\) **Change Reason.** A two-digit field containing the reason for a
change in the award rate or effective date.

\(7\) **RO Number.** A two-digit field containing the last two digits of
the station number which has jurisdiction of the veteran\'s claim.

\(8\) **Veterans Services Officer.** A two-digit code showing the last
two digits of the station number assigned to the Veterans Services
Officer having jurisdiction over the guardianship account.

\(9\) **Other Benefits.** A three-position field showing the existence
of a separate master record for payment of educational benefits (EDU).

\(10\) **Pay Status.** A variable-length field indicating current pay
status as No Pay, Suspend, Manila, etc.

\(11\) **Ent Code.** A two-digit code designating the program under
which the award is authorized and the expense account to which the
disbursement is to be charged.

\(12\) **Net Award**

\(a\) **Amount.** A six-digit field showing the current net amount
awarded to the entitled payee after withholding (but prior to
deduction). The amount may be reduced to zeroes.

\(b\) **Eff Date.** A six-digit field showing the effective date of the
current benefit being paid.

\(13\) **Check Amount.** A six-digit field containing the payment amount
released or to be released to the beneficiary for the current month.

\(a\) If there is no change in net pay during the month, this field
carries the amount of recurring payment.

\(b\) If the account is not in a recurring status (there is an
adjustment during the current month), this field reflects the adjusted
amount payable for the month.

\(c\) This field contains the Net Pay amount payable after deductions
for accounts receivable, portfolio loans, insurance premiums, etc.

\(d\) Suspense action will not reduce the amount in this field to zero.

\(e\) On a terminated record, this field reflects the amount of final
payment.

\(14\) **Prev Check Amount.** A six-digit field showing the amount of
the previous check in dollars and cents if there is a pay change
pending.

\(15\) **Total Amount Available.** A six-digit field showing the amount
available for the current month if there is a pay change pending. It
represents the calculated or recurring amount payable prior to
deductions.

b\. **Suspense Segments**

\(1\) **Type.** A three-position field showing the type of suspense,
i.e., REG (regular) or UND (undeliverable).

\(2\) **Source.** A three-position field showing the source of the
action, i.e., STA (field station), GEN (generated), or EVR (eligibility
verification report).

\(3\) **Reason.** A two-digit field indicating the reason for the
suspense.

\(4\) **Date.** A six-digit field containing the year, month and day
from which payments are suspended.

c\. **Proceeds - Accrual Segment Amount.** An eight-digit field showing
the amount of all returned and cancelled checks as well as the amount
accruing from termination of disability compensation or pension by
reason of death. The Amount field is preceded by A if amount represents
an accrual.

d\. **EVR Status.** A one-digit field containing a control indicating
the status of eligibility verification processing.

e\. **Pending Insurance Notice**

\(1\) **Type.** A one-digit field containing the code for the type of
insurance.

\(2\) **Disc.** A one-digit field containing a code reflecting the
reason for discontinuance.

\(3\) **Est.** A one-digit field containing a code reflecting the
establishment or resumption of a premium deduction.

\(4\) **Dist.** A one-digit field containing the code furnished by the
Input activity of the insurance office and shown on the returned
transaction.

\(5\) **Discontinue.** A five-digit field containing the amount of the
discontinued premium. If it is an original establishment, the field
contains zeroes.

\(6\) **Establish.** A five-digit field containing the amount of the new
premium. If there is only a discontinuance, this field contains zeroes.

\(7\) **Additional.** A five-digit field containing the amount of
retroactive premiums deducted during the current month from retroactive
amounts due which represent premiums for periods of suspension.

f\. **Reference Numbers.** This field contains from one to six reference
numbers such as claim number, Social Security number, insurance number,
etc. A maximum of six may be printed.

g\. **Deduction and Balance Segment**

\(1\) **Type.** A two-digit field indicating the deduction type.

\(2\) **Class.** A one-position field indicating the deduction or
balance class.

\(3\) **Deduction Amount.** A six-digit field containing the amount
currently authorized for deduction from the account.

\(4\) **Balance Amount.** An eight-digit field containing the receivable
balance or gratuitous balance if PFOP or FDIB.

\(5\) **Discovery Date.** A four-digit field containing the year and
month the overpayment was discovered or generated.

\(6\) **O/P Cause.** A two-digit field indicating the reason the
overpayment was created.

\(7\) **Reference Number.** A nine-digit field containing the reference
number of the receivable, if applicable.

\(8\) **Int Comp Date.** A four-digit field containing the month and
year from which future computations of interest will begin.

\(9\) **Interest Balance.** A seven-digit field containing the computed
interest. In a PFOP segment, it represents the private source balance.

h\. **Returned Checks**

\(1\) **Check Number.** An eight-digit field indicating the number of
the check in the case.

\(2\) **Date.** A four-digit field showing the date of the check.

\(3\) **Reas.** A one-digit field indicating reason for return.

\(4\) **Seq.** A one-digit field indicating the address sequence number
contained in the returned check.

\(5\) **Amount.** A six-digit field showing the amount for which the
check was drawn.

\(6\) **Application.** A variable-length field having a statement
setting forth the application of the proceeds of the returned check.

i\. **Address Segment**

\(1\) **Address.** A variable-length field showing the current address
in the master record.

\(2\) **Mail.** A three-digit code assigned to the area to which the
check is addressed.

\(3\) **Seq.** A one-digit code representing the sequence of the current
address in the master record followed by a five-digit zipcode.

\(4\) **Zip.** The zipcode associated with the address.

j\. **Special Action Required.** A computer-prepared statement setting
forth any special action which may be indicated as the result of the
message.

k\. **Error Segment**

\(1\) **Location.** A variable-length field designating the location of
the error in the master record, i.e., basic, statistical, diagnostic,
future.

\(2\) **Msg Code.** A three-digit number assigned to the particular
message issued by the audit run.

\(3\) **Year, Month, Cycle.** A three-digit field showing the date the
message was prepared.

l\. **Msg Code.** A three-digit number assigned to the message that
caused the VA Form 20-6560 to be issued.

m\. **Trans Code.** The transaction that caused the VA Form 20-6560 to
be issued.

n\. **Explanation.** The legend associated with the message number.

o\. **Routing.** The operating unit where the message should be sent for
any required action.

p\. **Remarks.** This block contains any additional remarks pertinent to
the message.

**19.08 EXPLANATION OF NOTICE OF BENEFIT PAYMENT TRANSACTION MESSAGES**

The following is a list of the computer-generated message codes printed
on VA Form 20-6560, Notice of Benefit Payment Transaction.

**CODE** **LEGEND AND EXPLANATION**

600 (TYPE/CLASS) WRITEOFF - \$XX,XXX

> Generated when an accounts receivable is written off. It is filed in
> the claims folder so that the information is available if the claimant
> subsequently returns to the rolls.

602 RETURNED CHECK PFOP/FDIB - M/R UPDATED

> Generated if a returned PFOP/FDIB check hits an existing master
> record. The PFOP/FDIB balance will be updated.
>
> **Action Required:** Forward the VA Form 20-6560 to the Veterans
> Service Center Manager for information and determination as to whether
> or not further action should be taken to effect payment of the
> proceeds.

604 UNAPPLIED BAL - RETURNED CHECKS

> Generated if a returned check is processed against a terminated master
> record with no accounts receivable and in other cases if disposition
> of proceeds is not possible. The message reflects the status of the
> master record as it appears after processing of the returned checks
> and will show the total amount of the proceeds of all such returned
> checks processed. The proceeds will not be retained in the master
> record.
>
> **Action Required:** Forward the VA Form 20-6560 containing this
> message with the claims folder to Veterans Service Center for
> determination of entitlement. Veterans Service Center will take the
> following action:
>
> If entitlement to the proceeds is not in order, create an overpayment.
> Appropriately annotate the VA Form 20-6560 and forward it to the
> Finance activity for initiation of input to apply the proceeds to the
> overpayment. Appropriately annotate messages received on death cases
> involving nonentitlement to proceeds and file them in the claims
> folder. If entitlement exists and an accrued award is not involved,
> appropriately annotate the message and forward it to the Finance
> activity to clear the proceeds by input of a one-time payment
> transaction. Then attach the message to the codesheet and file it in
> the claims folder.

605 PAYEE DECEASED - ACCRUAL SEGMENT ESTABLISHED

> Generated if a returned check is processed against a record in which
> the award has been terminated by reason of death and the amount due
> and payable is established in the terminated record as an accrual.
> After all proceeds are disbursed, the C&P master record will be purged
> from the active file. This message is also generated in the event of
> the death of a student during his or her period of enrollment. The
> computer processing of the stop payment (09V) transaction results in
> the establishment of an accrued amount in the proceeds due segment.
>
> **Action Required:** Forward the VA Form 20-6560 with the claims
> folder to Veterans Service Center for preparation of an accrued award,
> if in order.

606 PAYEE DECEASED-ACCRUAL SEGMENT INCREASED

> Generated if the accrual segment is increased by proceeds of a
> returned check on a case which is terminated by reason of death.
>
> **Action Required:** Forward the VA Form 20-6560 with the claims
> folder to Veterans Service Center for preparation of an accrued award,
> if in order.

607 MISC RETURNED CHECKS

> Generated if one-time checks, such as special payments, clothing
> allowances or burial allowances, are returned and cancelled. If the
> returned check is for burial allowance, the legend, BURIAL PAYMENT,
> appears in the Remarks section of the form. The Clothing Allowance
> Payment Indicator will be adjusted to eliminate indication of this
> payment.
>
> **Action Required:** Forward the VA Form 20-6560 to the Veterans
> Service Center for review of all applicable records to determine
> disposition of such items. When action is completed, dispose of the
> message in accordance with current disposal directives.

608 SUBMIT PFOP PAYMENT MONTHLY

> Generated for Hines BDC if there is a field station request to make
> recurring payments form PFOP and there are payments being made to the
> veteran.
>
> **Action Required:** Hines BDC, Finance Division, will maintain a
> control and submit a transaction 06D each month in order to make the
> monthly payments required over the period involved.

609 LGY A/R LIQ - ENT MAY BE RESTORED - LH

> Issued when a loan guaranty account receivable is liquidated. Routing
> is Loan Guaranty.

611 CHECK RETURNED-DEATH OF PERS ENT

> Generated to show the account was suspended due to the processing of
> returned check on other than payee 00 if the reason for nonentitlement
> is code 3 (reportedly deceased).
>
> **Action Required:** Route the message for referral with the claims
> folder to Veterans Service Center to obtain evidence necessary for
> adjustment action.
>
> In these cases, retain the message in the claims folder until
> substantiating evidence is received, then dispose of it pursuant to
> existing disposal directives.
>
> 612 ACCOUNT SUSPENDED-UNDELIVERABLE CHECKS
>
> Generated to show the account was suspended due to the return of
> undeliverable checks, or that the proceeds of an undeliverable check
> existed in the master record, and the master record does not contain a
> later address (reason for return, code 1). The message is issued only
> if the master record contains an insurance deduction.
>
> **Action Required:** If the Deduction and Balance segment of VA Form
> 20-6560 shows deduction code 01M or 02M, indicating deductions for
> insurance premiums, adjudicative action may be required to continue
> payment of premiums. Refer the message and claims folder to Veterans
> Service Center for appropriate action. When the message has served its
> purpose, dispose of it pursuant to existing directives.
>
> **NOTE:** The following explanations in the application block may be
> generated as a result of returned check processing:
>
> Proceeds Segment Established
>
> DLP Backed Up One Month
>
> Undeliverable-Pending Address
>
> Reissued to New Address
>
> Applied to Accounts Receivable-Partial
>
> Applied to Accounts Receivable-Full
>
> Unapplied Returned Check
>
> Applied to Accrual Segment
>
> Return to PFOP Withdrawal
>
> Return of Burial Allowance
>
> Death Gratuity Applied
>
> Death Gratuity Unapplied
>
> 613 INSURANCE (CHANGE) HIT SL04 RECORD
>
> Issued to notify the regional office that a transaction to change or
> discontinue an insurance deduction hit a master record under special
> law 04 (veteran disappeared). The transaction was rejected if an
> increase. The Philadelphia Insurance Center will be notified by
> message code 643.
>
> **Action Required:** Forward the VA Form 20-6560 and the claims folder
> to Veterans Service Center for preparation of an award or stop pay
> action if in order. If the rejected insurance transaction represents a
> change in premium, coordinate any award action with the Philadelphia
> Insurance Center so that the premium change may be resubmitted.
> Normally the insurance increase action should follow the increased
> award in the same month to prevent issuance of a check for the
> difference in the old and new amounts. The effective date of both the
> award and insurance action should be the same.

615 ACCOUNT IN SUSPENSE ( ) MONTHS OR MORE

> Generated if a case has been in suspense for 6 months without any
> action. An additional message will follow each subsequent 6 months
> until the case is either resumed or terminated.
>
> **Action Required:** Forward the VA Form 20-6560 with the claims
> folder to Veterans Service Center for review and determination of the
> appropriate action to be taken. Normally, each must be reviewed using
> BDN and the claims folder. If no action is taken, the 20-6560 should
> be annotated why no action is needed, what action should be taken if
> and when the next 20-6560 message 615 is received, the initials of the
> reviewer and the date of review. If it is sent for drop file, it must
> contain this information. If the claims folder is located at RMC or a
> FARC, it usually must be recalled. See also the following citations in
> M21-1 for specific instructions: part II, paras. 5.01 and 5.03 for
> FNOD processing; part III, paras. 1.02g and 1.03 for address unknown;
> part IV, paras. 9.05, 9.06 and 9.07 for due process; part IV, para.
> 14.03 for school attendance; part IV, para 19.13c (6) for whereabouts
> of apportionee unknown; part IV, para 25.04 for imprisonment; part IV,
> para 25.05 for failure to report for VA exam; part IV, para 25.15 for
> veteran disappeared; part IV, para 26.07 for remarriage; part IV,
> paras. 29.08 and 30.08 for failure to return EVR; part IV, para 31.01
> for SSA reports of death.

616 TERMINATED DLP-ALLEGED REMARRIAGE

> Issued after a surviving spouse\'s award suspended for 6 months under
> code 15, Widow Reported Remarried, has been automatically terminated
> by the system.
>
> **Action Required:** Forward the VA Form 20-6560 and the claims folder
> to Veterans Service Center for appropriate action.

616A NOD TERMINATED-DLP PRIOR TO DEATH DATE

> Generated if a 28 transaction processes in EOM and the case is in
> suspense with the date of suspense earlier than the date of death in
> the 28 transaction.
>
> **Action Required:** Forward the VA Form 20-6560 with the claims
> folder to Veterans Service Center for review and appropriate action.

618 TRANSFERRED TO MANILA-TERMINATED DLP

> Indicates a change of station, transfer to Manila, was processed
> against a suspended record. The record is terminated DLP.
>
> **Action Required:** The Hines BDC will expedite a VA Form 20-6560
> containing this message to the Manila regional office. When received
> in Manila it will be forwarded with the claims folder to Veterans
> Service Center for preparation of a reopened award, if appropriate.
> The message is to be retained in the claims folder as a record of the
> BDC stop-pay action.

619 TRFD TO MANILA-ACCTS RECEIVABLE EXIST

> Issued to the Accounting and Control Division, Hines BDC, if accounts
> receivable are of record and serves as an advance notice of the
> existence of the accounts receivable. Final notice of status of
> accounts receivable will come from the accounting runs which will
> require a transfer of accounts receivable to Manila (except
> receivables under appropriation 36X4024-25).
>
> **Action Required:** A VA Form 20-6560 showing all fiscal data,
> including DLP, is forwarded to Manila regional office as a notice of
> pending transfer. When the future date stop-payment action is
> processed on cycle the next month, a computer-generated transfer
> document, equivalent to VA Form 1033, is produced to transfer the
> receivables to the Manila regional office. Hines BDC will use account
> 6135 to enter the transfer out and Manila will use 6145 to record the
> receipt.

620 TRFD TO MANILA-DLP ( ) NO PAY RECORD ESTAB

> Issued as a result of a station change to Manila processing against a
> running award in a pay status. Unless it is terminated by another
> action, the account will remain in a pay status during the month in
> which issued. The message contains the anticipated date of last
> payment. All accounts receivable data are contained in the Deduction
> and Balance segment which is subsequently purged. The account is
> automatically changed to a Manila no-pay record without any input from
> the Manila regional office.
>
> **Action Required:** The Hines BDC will expedite a VA Form 20-6560
> containing this message to the Manila regional office. When received
> in Manila, it will be forwarded with the claims folder for preparation
> of an award for payment by the Veterans Service Center. The message is
> to be retained in the claims folder as a record of the BDC stop-pay
> action.

621 DEATH BETWEEN 120 DAYS AND ONE YEAR OF RAD

> Issued if a notice of death transaction processes indicating the
> veteran\'s death occurred after 120 days but within 1 year of
> separation from active duty, provided the veteran had a disability of
> 100 percent and was separated after February 25, 1970.
>
> **Action Required:** No action is required by the regional office. If
> received by a regional office, forward this message to 310/290B,
> Philadelphia RO&IC.

624 PROC DUE IN M/R AT DLP \$ DET DISP

> A proceeds amount existed at the time of the DLP stop which could not
> be used to back up DLP. Amount stated is not retained in record.
>
> **Action Required:** Refer the VA Form 20-6560 with the claims folder
> to the Veterans Service Center. That Veterans Service Center will
> either compute the overpayment and prepare VA
>
> Form 4-6694 for the purpose of establishing the overpayment at the BDC
> or compute the amount due and prepare VA Form 4-8268, Fiscal Payment
> and Adjustment Codesheet, to initiate payment, if appropriate. Dispose
> of VA Form 20-6560 in accordance with current disposal directives.

626 PAID DDEFT VERIFY HOME ADDRESS

> Issued if a check is returned as undeliverable and the master record
> indicates the address has not changed and the record is now being paid
> via DD/EFT.
>
> **Action Required:** Contact the financial organization, if necessary,
> to obtain the current home address for the payee.

628 STATUS OF RECOUP BAL AT TERM XXX \$XXX,XXX.XX

> Notifies the regional office of the status of recoupment balance at
> termination. The type and class of the balance will be displayed in
> place of XXX.
>
> **Action Required:** File the VA Form 20-6560 in the claims folder for
> possible future reference.

630 FIDUCIARY CASE SUSPENDED OR TERMINATED

> Issued if there is a code other than 99 or a blank in the Veterans
> Service Center Manager field of the record and the record is suspended
> or terminated by a transaction 09, 10 or 28 or if automatic adjustment
> of the account results in reduction or termination.
>
> **Action Required:** Refer messages containing this code to the
> Veterans Service Center Manager for information and any necessary
> action. If the form has served its purpose, dispose of it in
> accordance with current disposal directives.

631 DIARY DUE (YYMM) REASON (XXXX)

> Written to notify the field station a diaried action is due. The
> appropriate reason is spelled out.
>
> **Action Required:** Forward the VA Form 20-6560 containing this
> legend with the claims folder to Veterans Service Center in sufficient
> time to ensure the necessary action is taken. If Diary Reason Code 14
> is indicated, route the message with the claims folder to the
> Vocational Rehabilitation Division. Dispose of the form according to
> current disposal directives after the required action has been taken.

634 PROCEEDS DUE ESTABLISHED IN M/R \$

> Indicates monies that have been added to the Proceeds Due Segment of
> the master record for any reason.
>
> **Action Required:** Depends on the status of the record and the
> reason for adding this amount to the Proceeds Due Segment.

635 VMLI DED XXXX EOM - XXX

> Directed to the Philadelphia Insurance Center. It is generated if an
> insurance deduction is discontinued or suspended from any source other
> than direct input from the Philadelphia Insurance Center.
>
> **Action Required:** No regional office action is required. If this
> message is received in the regional office, foward it immediately to
> the Philadelphia Insurance Center.

636 EFFECT DATE NSLI DED REQUEST CHANGED TO

> Issued to the Philadelphia Insurance Center if a request is received
> to establish a retroactive deduction beyond 11 months or if a request
> for an increase in deduction creates an arrearage that cannot be
> collected in 6 months. The effective date will be changed to the
> current date and processed as changed. The Philadelphia Insurance
> Center will take whatever action is required to bring the insurance
> account to a current status. The Pending Insurance Notice segment will
> contain data to be reported to the insurance center on the insurance
> deduction change tape at the end of the month.
>
> **Action Required:** This message requires no action by the regional
> office. If received by a regional office, immediately forward it to
> the Philadelphia Insurance Center.

637 RETROACTIVE (DIS/DECR) - (TYPE INS) CHANGED TO (MO/YR)

> A request for a retroactive decrease or discontinuance of insurance
> deductions must be handled on a current basis. Accordingly, all
> discontinuance or decrease actions are taken at the end of the
> previous month (no deduction is taken in current month). The month and
> year shown in the message is the previous month or the effective date
> of action. Notice is issued to the Philadelphia Insurance Center. Note
> the Pending Insurance Notice segment contains data that will be
> reported at the end of the month.
>
> **Action Required:** This message requires no action by the regional
> office. If it is received by a regional office, immediately refer it
> to the Philadelphia Insurance Center.

639 CHANGE OF ADDRESS NOTICE TO PHILADELPHIA

> Normally a tape notice (in input format) is produced to notify the
> insurance activity if a change of address is received on a record
> which has an insurance deduction. This message is produced instead of
> the card if automatic input cannot be generated with certainty and
> visual inspection is required.
>
> **Action Required:** This message requires no action by the regional
> office. If it is received by a regional office, immediately refer it
> to the Philadelphia Insurance Center.

641 NSLI INS DED DISC - CNO

> Directed to the Philadelphia Insurance Center. It is generated if a
> deduction discontinuance occurs by reason of change of file number. No
> action is necessary. The deduction will be automatically reestablished
> under the new number.
>
> **Action Required:** No regional office action is required. If this
> message is received in a regional office, immediately refer it to the
> Philadelphia Insurance Center.

643 NSLI CHANGE REJECT - EXCEEDS CURRENT BENEFITS

> Issued to advise the Philadelphia Insurance Center that a transaction
> to increase an insurance deduction was rejected because the record is
> under special law 04 (veteran disappeared) and the
>
> increased deduction would exceed the benefits. The regional office
> will be notified by message code 613.
>
> **Action Required:** If this message is received in the regional
> office, immediately refer it to the Philadelphia Insurance Center.

644 SAW CASE - EVR NOT RECEIVED

> Issued if a required EVR has not been returned by the January updating
> cycle in **apportioned** SAW Section 306 pension cases including A&A
> benefits. The account is maintained under the existing Section 306
> pension entitlement code (54 or 58 for a veteran or surviving spouse
> respectively) and is not automatically suspended. See message code
> 887.
>
> **Action Required:** Refer this message to Veterans Service Center to
> ensure the appropriate action has been taken, i.e., clear the control
> or amend to the lessor SAW service pension rate, as required.

645 PFOP FUNDS APPLIED TO A/R

> Indicates, if processing a fiscal transaction or an award action and
> the master record with PFOP contains a 30-series accounts receivable,
> the PFOP funds are applied to the accounts receivable.
>
> **Action Required:** Refer the VA Form 20-6560 to the Veterans Service
> Center for the purpose of reducing the memorandum receivable record by
> the amount reported on the message. After the memorandum receivable
> record has been updated, dispose of the message in accordance with
> current disposal directives.

646 (TYPE/CLASS) DEDUCTION (CANCELLED/REDUCED BY) \$XX,XXX

> Issued if an 11N or 12N deduction for repayment of a mortgage loan is
> reduced or cancelled. The amount shown is the amount by which the
> deduction has been reduced.
>
> **Action Required:** Refer the VA Form 20-6560 to the Veterans Service
> Center for review. The claims folder will be requested if considered
> necessary. Annotate the station records (VA Forms 4-1103A, 4-1846,
> etc.) accordingly, and forward the message to the appropriate Loan
> Guaranty Service for information.

647 VMLI DED RESUMED EFFECTIVE XX-XX-XX

> Generated if an insurance deduction is reestablished in the same
> amount that was deducted prior to suspension. The date refers to the
> date of suspense from which the cumulative deduction was computed.
>
> **Action Required:** The Philadelphia Insurance Center will notify the
> policyholder the insurance deductions will be resumed with the
> effective date of the resumption and any additional information
> necessary to adjust the insurance account.

649 CH31 OVERPYMT INTRODUCED INTO C&P SYSTEM

> Issued to notify the field station an accounts receivable has been
> transferred from the Education and Rehabilitation System (CH 31) to
> the Compensation and Pension System.
>
> **Action Required:** Forward this message to the Veterans Service
> Center for appropriate collection action.

651 COLLECTION APPLIED TO (TYPE/CLASS) A/R

> Generated if a collection or offset is applied to an accounts
> receivable of a different type or class than is indicated on the input
> transaction because the master record does not carry the overpayment
> type specified.
>
> **Action Required:** Refer the VA Form 20-6560 to the Veterans Service
> Center for either adjustment of memorandum receivable records or
> preparation of VA Form 4-6694 to adjust the master record. On
> completion of appropriate action, dispose of the message in accordance
> with current directives.

656 TD FORM RO 188 PROCESSED BY BDC REV OF CHECK

> Generated if VA Form 24-6694, transaction code 041 is processed due to
> reversal of check cancellation by Treasury Department. Check number,
> date and amount of check are shown.
>
> **Action Required:** Refer the VA Form 20-6560 to the Veterans Service
> Center. Pertinent station records, including VA Forms 20-6560
> previously received, will be reviewed and action taken in accordance
> with the findings. Appropriately annotate this message and file it in
> the claims folder after required actions have been taken.

657 A/R ESTABLISHED/INCR BY BDC - CHECK NOT HELD

> Issued as a result of processing transaction 04H, computer-generated
> hold check - not held. The TDC was unable to locate and hold the check
> prior to mailing date and overpayment results.
>
> **Action Required:** Refer the VA Form 20-6560 with the claims folder
> to the Veterans Service Center for review and reconciliation of the
> amount of the receivable. Establish the receivable in the memorandum
> accounts maintained by the station. If an account is in a payment
> status, submit VA Form 24-6694 under transaction code 18, authorizing
> the deduction from current benefits, otherwise institute direct
> collection action. On completion of the action, dispose of the message
> in accordance with current directives.

661 RECOUPMENT BAL - NO RECURRING DEDUCTIONS

> Issued at EOM processing if a recoupment type balance exists in an
> active master record without a recurring deduction. It will be
> generated each month until a deduction is established or the balance
> liquidated.
>
> **Action Required:** Refer the VA Form 20-6560 with the claims folder
> to Veterans Service Center. Immediately effect amended award actions
> to offset recoupment balances, if appropriate. If it is determined the
> veteran will not be awarded benefits for the specific disability for
> which a severance payment was inadvertently established in the master
> record, forward a memorandum with the claims folder to the Veterans
> Service Center requesting the preparation of VA Form 24-6694 to remove
> the severance balance from the master record. After preparation of the
> VA Form 24-6694, file the memorandum on the award side of the claims
> folder.

662 CHECK COLLECTION PAYEE NUMBER

> If an accounts receivable record (type D) is established, this message
> is issued to show other payees on the same account from whom offset
> may possibly be made.
>
> **Action Required:** Refer the VA Form 20-6560 with the claims folder
> to the Veterans Service Center for review. If the indebtedness can be
> properly offset from benefit payments currently authorized to other
> payees, take appropriate action. After copies of correspondence
> reflecting the action taken are released to beneficiaries and filed in
> the claims folder, dispose of the message in accordance with current
> directives.

663 PENSION CASE WITH RECOUPMENT DED

> Issued at EOM processing if severance or readjustment pay deductions
> exist in a pension case. It will issue each month until deduction is
> terminated.
>
> **NOTE:** The prohibition against duplication of severance or
> readjustment benefits does not extend to VA pension. See part IV,
> paragraph 20.31b.
>
> **Action Required:** Refer the VA Form 20-6560 with the claims folder
> to Veterans Service Center for review. If pension is the proper
> entitlement, prepare an amended award to eliminate type and amount of
> withholding, including retroactive adjustment to restore amounts
> erroneously withheld. See part IV, paragraph 20.34d.

664 UNLIQUIDATED SPECIAL PAYMENT BALANCE

> Issued at EOM if a 32A A/R is converted to a 32B to inform field
> stations that a special payment balance (32B, 42B or 45B) exists at
> the close of the month and the MR type is E or D. This is a one-time
> message.
>
> **Action Required:** Refer the VA Form 20-6560 to the Veterans Service
> Center for preparation of VA Form 4-1103, Accounts Receivable Record.
> Dispose of the message in accordance with current directives.

670 PFOP BAL. DECR. by \$XXXXXX BAL \$XXXXXX

> Issued if the PFOP balance is decreased by an action other than a
> regular recurring disbursement or has been reduced to zero by any
> action. It is also issued if any action reduces a combined balance on
> a terminated or suspended record from an amount above \$500 to \$500
> or less. Dependency is not a factor.
>
> **Action Required:** Refer VA Form 20-6560 with the claims folder to
> the Veterans Service Center. If the amount of PFOP balance is \$500 or
> less, refer VA Form 20-6560 with the claims folder to Veterans Service
> Center. Otherwise, refer the form for filing in the principal
> guardianship folder.

671 PFOP BALANCE APPROXIMATES \$1500.00

> Issued if the combined PFOP balance will equal or exceed \$1500 within
> the next 2 months based on recurring deductions. An EOM message is
> also produced if the \$1500 balance is introduced or increased by a
> transfer of funds to more than \$1500. This message applies only to
> veterans with no dependents. Issued one time only; no followups.
>
> **Action Required:** Forward the VA Form 20-6560 with the claims
> folder to Veterans Service Center for review and action under 38 CFR
> 3.557.

672 PFOP BALANCE INCREASED BY \$XXXXXX

> Issued if the PFOP balance is increased by action other than regular
> recurring benefit deductions.
>
> **Action Required:** Refer messages containing this code to the
> Veterans Service Center Manager for information and filing in the
> principal guardianship folder.

673 PFOP/FDIB BALANCE ESTABLISHED

> Issued if an initial PFOP or FDIB balance is established in the master
> record.
>
> **Action Required:** Refer messages containing this code to the
> Veterans Service Center Manager for information and filing in the
> principal guardianship folder.

674 UNCLMD BAL XXXX \$XXX,XXX.XX TRFD - 31USC725

> Issued as a result of processing transaction 06F. Total PFOP or FDIB
> will be transferred to 20X6133 if \$5 or more and the notice will be
> sent to Central Office, 101/047B21, and also to the regional office
> for filing in the claims folder. If amount is less than \$4, transfer
> will be made to 361060 and the notice will be sent to the regional
> office for filing in the claims folder.
>
> **Action Required:** File the VA Form 20-6560 in the claims folder.

678 COLLECTION WAS UNAPPLIED

> The master record did not contain a receivable against which to apply
> the collection or credit, or the collection or credit exceeded the
> receivable in the master record. The excess amount is written out as
> unassociated. (Formerly issued under message 586.)
>
> **Action Required.** None.

679 SUSP LIFTED BY AMEND/RESUME W/O PRIOR EVR TR

> Issued if the record is in income suspense and payment is resumed by
> the processing of a regular amended award (transaction 13C) instead of
> 13Q or resume (transaction 16) without a prior or accompanying EVR
> transaction 45 or 49.
>
> **Action Required:** Refer this message with the claims folder to
> Veterans Service Center for review and action to clear control, if in
> order. If resumption was by amended award, prepare and process a
> transaction 45, Clear Control. If by regular resume action, a
> transaction 13C will be required to furnish updating income and net
> worth data, if in order.

686 SUBMIT OVERFLOW INSURANCE DEDUCTION \$XXXX.XX

> Finance Officer will process the insurance deduction manually because
> of deduction amount.

688 CHILD REACHING AGE 18 - SPEC. ALLOW. SEC 1312A

> Issued when a child receiving benefits under 38 U.S.C. 1312(a) is
> turning age 18 and a recertification by SSA is required. The message
> is issued 6 months prior to the child\'s 18th birthday.
>
> **Action Required:** Refer the VA Form 20-6560 to Veterans Service
> Center with the claims folder for preparation of the request to SSA
> for recertification of benefits payable, if in order.

690 CHK FOR AGE 18 BENEFITS THIS CASE

> Issued if an age 18 letter cannot be generated for a variety of
> reasons, such as no future due at age 18, no address, no age 18 birth
> segment or for foreign cases.
>
> **Action Required:** Review the claims folder in Veterans Service
> Center to determine if dispatch of such a letter is in order.

691 FOLLOWUP ON TERMINATED PROCEEDS

> Issued to advise the regional office of accrual remaining in the
> master record 6 months after termination. The termination may have
> been a Stop transaction, NOD or other action, but no action has been
> taken to clear the account.
>
> **Action Required:** Refer the VA Form 20-6560 to Veterans Service
> Center with the claims folder for review to ensure potential claimants
> have been furnished appropriate forms for applying for accrued
> benefits.

693 REVIEW FOR ADJUSTMENT - VET DEP QUES NOT RCVD

> Prepared as of EOM January for compensation accounts where veterans
> receiving additional benefits for dependent parents fail to return the
> triennial dependency questionnaires.
>
> **Action Required:** Refer the message with the claims folder to
> Veterans Service Center for reduction of compensation, if in order.

694 NO ACCRUAL IN MASTER RECORD

> Issued if an accrued award hits a master record which does not contain
> an accrual or proceeds segment.
>
> **Action Required:** Refer the VA Form 20-6560 to the Veterans Service
> Center with the claims folder to determine if the identification data
> on the award are correct or to determine if a previous award has been
> authorized.

696 ACCRUED AWD EXCEEDS PROCEEDS BY \$XXXX.XX

> An accrued award indicating VA Form 20-6560 as the basis for action
> hit a master record in which the proceeds amount is less than the
> accrued award amount.
>
> **Action Required:** The Veterans Service Center will determine if the
> amount of the accrued award is proper and if the proceeds previously
> in the master record have been applied to an accounts receivable.

697 COMPUTER GENERATED A/R - SEVERANCE ASSUMED

> The type of offset accounts receivable cannot be determined, and the
> accounts receivable is established as a severance type.
>
> **Action Required:** The Veterans Service Center will review the case
> to determine if the established accounts receivable is properly
> classified. Adjustment will be made if necessary.

698 CASE SUSPENDED - NEEDED MORE FUTURES

> Issued as a followup on message 872 if the master record is suspended
> because additional futures were not furnished.
>
> **Action Required:** Forward the VA Form 20-6560 to Veterans Service
> Center with the claims folder for review and determination of
> appropriate action. If continued suspense status is proper, no further
> action is necessary. If entitlement is questionable, develop the case
> and take action to resume or terminate the record. Dispose of VA Form
> 20-6560 pursuant to existing directives.

699 CHILD REACHING AGE 13 OR 16

> Generated for Manila accounts, other foreign accounts and
> record-purpose awards which otherwise meet the requirements for
> generation of an Age 13 or Age 16 School Letter. The message is
> generated in place of the letter.
>
> **Action Required:** Refer the VA Form 20-6560 with the claims folder
> to Veterans Service Center for preparation of a notice to the
> beneficiary advising of potential benefits available to the child at a
> later age.

**SUBCHAPTER III. C&P MASTER RECORD-AUDIT WRITEOUT**

**19.09 GENERAL**

All updated C&P master records are postaudited for compatibility of
related data to determine if these data support the benefits authorized.
If an audit error is detected, a VA Form 20-8270, C&P Master
Record-Audit Writeout, is generated. These forms show the complete
master record, the identification of input data in error, a message code
with an explanation indicating the type of error and the necessary
routing symbol.

**19.10 ESTABLISHMENT OF PENDING ISSUE CONTROL**

Certain system messages require closer monitoring by regional office
management as to timeliness and accuracy of actions. The messages listed
below must be placed under end product control using the date of the
writeout as the Date of Claim. Each of the listed messages is shown
together with the end product code that is to be used for its control.

**CODE LEGEND END PRODUCT**

**CODE**

703 NOT ADJ - REVIEW SMC T RATE 930

715 PENSION CASE TERM - MAY BE ENTITLED TO COMP 290

730-772 NOT ADJUSTED MESSAGES 690

777 Series CLOTHING ALLOWANCE MESSAGES 930

804 POSSIBLE UNDERPAY 290

805 POSSIBLE OVERPAY 290

806 ERROR IN RATE, OLD LAW PEN 290

825 EFF DATE PRIOR TO DISCHARGE 690

826 AWARD EFF PRIOR TO MO OF DEATH 690

830 MEDAL OF HONOR IND BUT NOT PAID 690

831 UNEMP IND BUT NOT PAID 690

833 Series DEATH MATCH MESSAGES 130

842C/D MO CIVIL SERVICE 150

842E/F MO RAILROAD 150

868 COMB % INCONS WITH SP 07 930

869 SL06 WAIVER CASE - VA ORIG/REOPENED AWD 930

870 APPORTIONED, NO WITHHOLDING 930

881 PAYING MORE THAN APPORTIONED 930

884 VERIFY HOSP STATUS OF VET - OVER 3 MONTHS 330 (if no action
necessary)

320 (if action is required)

892 REVIEW FOR GREATER BENEFIT 930

**19.11 VA FORM 20-8270, C&P MASTER RECORD-AUDIT WRITEOUT**

a\. **RO.** A two-digit code containing the last two digits of the
station number of the office having jurisdiction of the claims folder.

b\. **PA.** A two-digit code for the National or State service
organization with power of attorney to represent the claimant before VA.

c\. **VSO.** Shows the last two digits of the station number of the
office having jurisdiction of the fiduciary.

d\. **TAX.** Contains a code indicating the month and the state for
which tax certificates are produced.

e\. **POW.** Contains the Prisoner of War code.

f\. **SUSPENSE DATA**

\(1\) **TYPE.** Identifies the type of suspense as Regular,
Undeliverable, Income, Dual, etc.

\(2\) **SOURCE.** Identifies the element that initiated the action as
R.O., Stop, EVR, RTCK, etc.

\(3\) **RSN.** Indicates the reason for the suspense.

\(4\) **MO DA YR.** Contains the month, day and year when payments were
suspended.

g\. **LAST ACTIVITY.** Shows the last activity and date prior to the
transaction causing the writeout. The first three positions show the
transaction code, the next two the year, the following two the month and
the final position the processing cycle. If the last (prior) activity
was an 02 correction transaction, the first three digits reflect the
field identification number of the field corrected by the 02
transaction.

h\. **M/R Type.** Indicates the type of master record involved, e.g.,
A-veteran, B-death payee.

i\. **PAY STATUS.** Indicates the current payment status. If the master
record type is E, TERM will be displayed; for master record type D, the
field will be blank. Otherwise, display will be MANILA, MILIT (military
no pay), SUSP, NO PAY OR ACTIV.

j\. **PROCEEDS.** Shows the accumulated amount of all returned and
cancelled checks as well as amounts accruing from termination of
disability compensation or pension by reason of death.

k\. **PAY FREQ.** Displays the nonrecurring payment code.

Value 1 = Annual

Value 2 = Semiannual

Value 3 = Quarterly

l\. **ERROR SEG**

\(1\) **CODE.** The error message code number.

\(2\) **YR MO CY.** Indicates the year, month and cycle the audit error
segment was established in the master record or the date a followup
message was written.

m\. **CLOTHING.** Indicates the status of clothing allowance payments.
Shown as RECUR, NEXT or APPLI.

n\. **DATE.** Indicates the date the audit writeout was printed.

o\. **PAY CHG**

\(1\) **TREAS AMT.** Shows the amount of authorized payment.

\(2\) **AMT AVAIL.** Shows the amount available for the current month.
It is the calculated or recurring amount payable prior to deductions.

\(3\) **TYPE.** Indicates the type of change as Amount, Address, Purge,
Create, etc.

\(4\) **RO.** Shows the last two digits of the station number of record
on the Treasury tape.

\(5\) **SEQ.** Indicates the sequence control code for the last change
of address furnished to the Treasury.

\(6\) **ZIP/BANK.** Contains the mail/zipcode that existed prior to this
change. VA mail codes are shown for foreign addresses. For DD/EFT cases,
this field reflects the fiscal organization identification number.

p\. **CHECK AMT.** Shows the payment amount released or to be released
to the beneficiary for the current month. This is the total award amount
less any withholding, apportionment, recoupment, PFOP or deduction
amounts.

\(1\) If there is no change in net pay during the month, the amount of
recurring payment is shown.

\(2\) If the amount is not in a recurring status (an adjustment is made
during the current month), the adjusted amount payable for the month is
shown.

\(3\) Suspense action will not reduce the amount in this field to zero.

\(4\) On a terminated record, this field reflects the amount of final
payment.

q\. **INC.** Displays the incarceration indicator from the master
record.

r\. **NAME OF VETERAN.** Contains the first and second initials and the
first five letters of the veteran\'s surname.

s\. **PERSON ENTITLED.** Shows the first and second initials and the
first five letters of the surname of the person entitled to receive
benefits.

t\. **FILE NO.** Identifies the number under which the beneficiary\'s
record is filed. Leading zeroes will be shown if the number has less
than eight digits.

u\. **PAYEE NO.** Designates the person entitled to benefits, i.e., 00 -
veteran, 10 - spouse or surviving spouse, 50 - father, 60 - mother,
11-19 or 31-39 - child or children.

v\. **PRIOR, CURRENT AND FUTURE AWARD DATA.** There is space for eight
prior and eight current and future award lines. Future D lines will be
shown as additional futures.

\(1\) **TYPE.** An asterisk (\*) will be printed on the line that
contains the current award data.

\(2\) **ERR.** An asterisk (\*) in this column for the current award
line indicates an error exists in the master record. An asterisk (\*) in
this column for a future award line indicates an audit error was
detected on that line.

\(3\) **COMB DEG.** Indicates the computed total percentage or degree of
the veteran\'s disabilities.

\(4\) **TOTAL AWARD.** Shows the gross amount of the award including
money withheld, apportioned or deducted.

\(5\) **ANNUAL INCOME.** Shows the amount of the claimant\'s net
countable income (in dollars) for pension, DIC parents and parent
compensation cases. Space is blank for all other cases.

\(6\) **CHG RSN.** Shows the coded reason for the awarded rate or change
to the awarded rate or effective date.

\(7\) **DEPEN TOT/THIS.** Shows the dependency code for the total award
and the dependency code for this award.

\(8\) **ENT CODE.** Shows type of benefit and period of veteran\'s
service or the expense account to which the benefit disbursement is to
be charged.

\(9\) **MONTHLY RATE.** Indicates the net award less any withholding for
apportionment, hospitalization, PFOP or recoupment. Deductions have not
been subtracted from this amount.

\(10\) **EFFEC DATE.** Contains the month, day and year the award is
effective.

\(11\) **SP LAW MISC.** Shows the special law code which supports the
award. If two special law codes are required to support the amount of
benefits, the lower priority code is shown under Misc. Code.

\(12\) **CHILD S H.** Indicates the number of schoolchildren (S) and
helpless (H) children for whom benefits are included on the award line.

\(13\) **A/A.** Contains a code indicating entitlement to additional
allowance for A&A or housebound. Refer to MP-6, part IV, supplement 4.l
for interpretation of codes displayed.

\(14\) **WITHHOLDING TYPE/AMT.** Contains a code indicating the reason
the payments are withheld or apportioned and the amount withheld for any
of various reasons, such as hospitalization or pending apportionment. In
a special law 16 case (withholding type 2), the amount payable at the
peso rate is shown if there is combined peso and dollar entitlement.

\(15\) **APPORT.** Shows the dollar amount apportioned to additional
payees.

\(16\) **RECOUP OFFSET.** Contains the amount of the deduction for
recoupment of severance pay, readjustment/separation allowance or a
judgment.

\(17\) **PFOP.** Shows the amount of the deduction for deposit to PFOP.

w\. **RATING DATA**

\(1\) **EFFECT DATE.** Shows the effective date (month, day, year) of
future rating data, except for the current rating which contains the
legend CURRENT in this space.

\(2\) **COMB DEGREE.** Indicates the computed total percentage or degree
of the veteran\'s disabilities.

\(3\) **NO SCD.** Shows the number of the veteran\'s service-connected
disabilities.

\(4\) **1st DIAG %.** The first four positions contain a code indicating
the nature of a particular disability, the last two digits contain the
percent of the disability with 100 percent indicated as XO. The same
sequence is followed for a maximum of six diagnostics. Codes for
service-connected disabilities are shown first.

\(5\) **OVER 9.** Indicates there are additional disabilities not shown
on this form.

\(6\) **SMC.** Identifies the basis for authorized payment of additional
benefits (Special Monthly Compensation code).

\(7\) **SP.** Indicates acceptance of an otherwise unacceptable combined
degree or evaluation of a particular diagnostic code (special
provision).

\(8\) **EMP.** Indicates if the veteran is employable.

\(9\) **COMP.** Indicates if the veteran is rated competent.

\(10\) **NURSING.** Displays the nursing home indicator from the master
record.

\(11\) **PRIORS.** Indicates the number of priors contained in the
master record.

\(12\) **FUT.** Indicates the number of futures contained in the master
record.

\(13\) **REPS.** Indicates the presence of a record in the REPS master
file.

\(14\) **CHAMPVA.** Indicates potential entitlement to CHAMPVA benefits.

\(15\) **LOSS CODES**

\(a\) **USE.** Contains a code indicating the loss of use of an eye,
limb, etc.

\(b\) **ANAT.** Contains a code indicating the actual loss of a limb,
eye, etc.

\(c\) **OTH.** Identifies a special loss warranting additional payment
and entitlement to A&A.

\(16\) **HOSP SMC.** Indicates the SMC code applicable if veteran is
hospitalized.

x\. **DEDUCTION AND RECEIVABLE BALANCE DATA.** A maximum of four may be
shown.

\(1\) **TYPE AND CLASS.** Indicates the type and class codes.

\(2\) **DEDUCTION AMT.** Shows the amount currently authorized for
deduction from the account.

\(3\) **BAL PFOP GRAT AMT.** A field containing the PFOP or FDIB balance
or a gratuitous balance.

\(4\) **CALLUP MO YR.** Contains the year and month the receivable was
submitted (discovered) or the date of a future deduction.

\(5\) **CAUSE.** Contains a code indicating the reason for an
overpayment (accounts receivable).

\(6\) **REFERENCE.** Contains the identification number pertaining to
the receivable or deduction, if applicable.

\(7\) **INT COMP MO YR.** Contains the month and year from which future
computations of interest will begin.

\(8\) **INT BAL PRIV/PFOP.** Contains the computed interest for Loan
Guaranty or Direct Loan Defaults. For private sources or a PFOP segment,
shows the amount accumulated through deposits from private sources.

\(9\) **NO PAY.** Indicates the number of months for which recurring
payments are to be continued from PFOP.

\(10\) **RO.** Shows the station number of the regional office (Veterans
Services Division) having jurisdiction over an incompetent veteran.

\(11\) **TRANS.** Shows the transaction code which caused the
establishment of the future.

\(12\) **CARS.** Contains the CARS indicator from the master record.

\(13\) **OVER 4.** Indicates the record contains more than four
deduction balance segments.

y\. **ACTIVE DUTY DATA**

\(1\) **BR.** Contains an alpha character identifying the veteran\'s
branch of service.

\(2\) **EOD.** Shows the month, day and year of the veteran\'s entry
into military service.

\(3\) **RAD.** Shows the month, day and year of the veteran\'s release
from active duty.

\(4\) **ASC.** Additional Service Code indicates if the veteran had more
than one period of service or if he had less than 90 days wartime
service but incurred a service-connected disability.

z\. **SP A&A.** Indicates the spouse\'s entitlement to A&A benefits.

aa. **DIRECT DEPOSIT.** Contains the type of account, depositor account
number and bank number if payment is made via direct deposit. If not an
issue, NO will be displayed.

bb. **CHILD DATA.** Data for a maximum of 10 children may be shown.

\(1\) **BIRTHDATE.** Shows the month, day and year of the child\'s
birth.

\(2\) **STAT.** Designates the child\'s status as under 18, in school or
helpless.

\(3\) **FIRST NAME.** Displays the first name of the child.

\(4\) **CHANGE DATA.** Indicates the month, day and year the child\'s
status changes with the appropriate reason code for the change.

\(5\) **EXPENSES.** Shows the type and amount of expense incurred by the
child that affects countable income.

\(6\) **MO SOC SEC.** Indicates the monthly amount of Social Security
received by the child and an indicator to show if the amount has been
verified.

\(7\) **ANNUAL INCOME FIELDS**

\(a\) **SOC SEC.** Contains the annual amount of Social Security income.

\(b\) **EARNINGS.** Contains the amount of annual earnings received by
the child.

\(c\) **OTHER.** Contains the amount of annual income from all other
sources received by the child.

\(8\) **TOT CHILD.** Indicates the total number of children for this
record.

cc\. **NAME AND ADDRESS.** Contains the name and address of the payee.
Up to six lines, with a maximum of 20 characters each, may be shown.
Zipcode is shown on the seventh line.

\(1\) **SEQ.** Indicates the sequence control code for the last change
of address furnished the Treasury.

\(2\) **NAME.** Contains the name line number indicator.

\(3\) **MAIL CODE.** Contains a three-digit code identifying the state
or foreign country of residence.

dd. **ACTIVE RESV.** Indicates the veteran is an active Reservist.

ee. **DAYS WAIVED.** Indicates the number of days for which entitlement
was waived for receipt of active Reserve pay.

ff. **DEATH STATS**

\(1\) **AGE.** Indicates the veteran\'s age at the time of death.

\(2\) **DATE.** Contains the month, day and year of the veteran\'s
death.

\(3\) **IN SVC.** Indicates if the veteran died in service.

gg. **REFERENCE**

\(1\) **VET SSN.** Contains the veteran\'s Social Security number with
an indicator as to whether the number has been verified.

\(2\) **P/S SSN.** Contains the Social Security number of the payee (if
other than veteran) or spouse with an indicator to show if the number
has been verified.

\(3\) **OTHER SSN.** Contains the Social Security number of any third
party with an indicator to show if the number has been verified.

\(4\) **CROSS REF.** Indicates the additional file number if a payee is
receiving benefits from two sources.

\(5\) **SVC SER.** Contains the service number of the veteran.

\(6\) **PAR HOUSE.** Indicates the paraplegic housing number assigned to
a grant for specially adapted housing for a disabled veteran.

\(7\) **CONSOL PAYEE.** Shows the four-digit code number identifying the
VA hospital or corporate fiduciary receiving a consolidated payment for
a number of VA beneficiaries.

hh. **FUTURE CONTROLS**

\(1\) **MO YR.** Indicates the effective month and year of the diary
action.

\(2\) **RS.** Contains a code showing the reason for the diary.

ii\. **MONTHLY RETIREMENT AMTS**

\(1\) **TYPE.** Contains a one-position code indicating the type of
retirement benefit received.

\(2\) **REPORTED.** Contains the monthly amount of benefit reported by
the payee.

\(3\) **VERIFIED.** Contains the monthly amount of benefit as verified
by the source from which income is received.

jj. **BIRTHDATES**

\(1\) **VETERAN.** Contains the month, day and year of the veteran\'s
birth.

\(2\) **SPOUSE.** Contains the month, day and year of the spouse\'s
birth.

\(3\) **FATHER.** Contains the month, day and year of the father\'s
birth.

\(4\) **MOTHER.** Contains the month, day and year of the mother\'s
birth.

\(5\) **PAYEE.** Contains the month, day and year of the payee\'s birth.

kk. **SPOUSE NAME.** Contains the name of the spouse.

ll. **47 47I 48.** An X will display beneath the appropriate EVR
transaction code if control is cleared via BEVR processing.

mm\. **EVR TRANS.** Indicates the transaction code for regional office
processing that cleared EVR controls.

nn. **VET/PAY.** Contains the vet-married-to-vet indicator.

oo. **COMP PAY.** Contains an indicator showing competency payment
status.

pp. **PAY GRADE.** Indicates the veteran\'s rank in service in a death
case.

qq. **CURRENT YR-1**

\(1\) **SRC.** Indicates sources of income received by veteran/spouse.

\(2\) **AMT.** Contains the IVAP for the income period immediately
preceding the current.

rr. **ADJUSTMENT**

\(1\) **ACT.** Indicates if action was necessary to adjust the account;
shown as RED (payment reduced), LEG (legislative increase), INC
(increased), UNN (no adjustment necessary) or NOT (not adjusted).

\(2\) **RETRO.** Indicates if a retroactive adjustment has been paid.

\(3\) **INCOME.** Contains the current IVAP.

ss. **NET WORTH.** Indicates the value of the estate of a beneficiary
receiving pension payments or a parent receiving death compensation as a
two-digit code representing thousands of dollars.

tt. **INCOME DATA**

\(1\) **INC YR.** Indicates the year for which income data are shown for
the payee and spouse.

\(2\) **IVAP.** Shows the annual income for VA purposes amount \-- the
net income after consideration of all authorized reductions.

\(3\) **EVR CONTROL.** Indicates status of EVR shown as RLSED or CLEAR.

\(4\) **MED EXP TYPE AMT.** Shows the type and amount of medical
expenses.

\(5\) **EST.** Indicates underestimation of expected year income.

\(6\) **SP NW.** Indicates the net worth of the spouse.

uu. **ANNUAL INCOME.** Each field appears for the payee on the first
line and for the spouse on the second line.

\(1\) **EARNED.** Shows the dollar amount of expected income of payee
and spouse from earnings as reported on the EVR.

\(2\) **SOC SEC.** Shows the dollar amount of expected income from
Social Security benefits for the payee and spouse as reported on the
EVR.

\(3\) **RETIREMENT**

\(a\) **TYPE.** Contains a code indicating the type of annual retirement
income for the payee and spouse other than Social Security.

\(b\) **AMT.** Indicates the expected dollar amount of annual retirement
income for payee and spouse other than Social Security.

\(4\) **OTHER SOURCES.** Indicates the dollar amount of expected income
from sources other than earned, Social Security or retirement.

\(5\) **MONTHLY SOCIAL SECURITY**

\(a\) **REPORTED.** Shows the monthly dollar and cents amount of Social
Security benefits reported by the payee and spouse.

\(b\) **VERIFIED.** Shows the monthly dollar and cents amount of Social
Security benefits as verified by SSA.

\(c\) **SMIB.** Shows the monthly amount of SMIB deduction.

vv. **INSURANCE CHANGE**

\(1\) **TYPE.** Contains a code indicating the type of insurance - NSLI,
USGLI, etc.

\(2\) **DISC.** Shows the reason code for termination.

\(3\) **EST.** Contains a code indicating the establishment or
resumption of an insurance deduction.

\(4\) **DIST.** Contains a code indicating the type of action to be
taken by the insurance office in the distribution of the insurance
deduction. This code is carried through from the input transaction.

\(5\) **DISCON.** Shows the amount of the old premium. If there is an
original establishment that was never discontinued, this field contains
zeroes.

\(6\) **ESTAB.** Contains the amount of the insurance deduction. If
there was a discontinuance without a new establishment, this field
contains zeroes.

\(7\) **ADDITIONAL.** Shows the amount of retroactive deduction reported
to the Philadelphia Insurance Center.

ww. **SSI.** This block is not used.

xx\. **MESSAGES.** This space will contain the message code number and
legend. If the writeout is generated as the result of an audit, the
error legend will always be followed by either a basic or a future data
segment identification. On amount errors, except for protected pension,
the difference will always be shown. If a message refers to an invalid
diagnostic code or percentage, the invalid code and percentage will be
shown.

yy. **BURIAL AWARDS PAID**

\(1\) **SVC CON.** Displays X if the record contains the
service-connected burial benefit indicator.

\(2\) **NON SVC CON.** Displays X if the record contains the
nonservice-connected burial benefit indicator.

\(3\) **TRANS.** Displays X if the record contains the indicator showing
payment of transportation expenses.

\(4\) **PLOT.** Displays X if the record indicates payment has been made
for the plot.

\(5\) **HEAD.** Displays X if the record indicates payment has been made
for a headstone or marker.

zz. **EFFECT DATE ORIGINAL AWARD.** Contains the effective month, day
and year of the original award.

aaa. **ROUTING.** Contains the correspondence symbol or other legend
indicating the destination of the form.

**19.12 EXPLANATION OF AUDIT MESSAGES**

The following is a list of the message codes, legends and explanations
generated from the postaudit of master records.

**CODE** **LEGEND AND EXPLANATION**

701 ADJUSTED TO REDUCED RATE

> Issued if the COLA adjustment results in a reduction for a Manila
> account.

702 SL 10 REVIEW - SL 06 CASE

> Issued if DOD exchange tape is generated for those records with SLC or
> Misc. code 10, even though the other code might be 06 or 08.

703 NOT ADJ - REVIEW SMC T RATE

> Issued when a record containing SMC 45, 46 or 47 is not automatically
> adjusted.

709 FILE NO. AND VETS SSN INCONSISTENT

> Issued during generation of extract records for SSA when the master
> record (MR) Social Security number of the veteran and the 9-digit file
> number differ. Also issued if the SSN in the transaction being
> processed does not match an unverified MR Social Security number and
> also does not match the 9-digit file number.
>
> **Action Required:** Contact SSA or the veteran to resolve the
> discrepancy between the SSN used as the file number and the SSN
> verified by SSA. The file number and the verified SSN should match.

714A DEATH AFTER 9/20/73 - SL06/08 DELETED

> The veteran\'s date of death indicates the death pension surviving
> spouse is not eligible for consideration as a minimum income
> widow/widower (MIW) case. The SL06 or 08 has been deleted from the
> record beginning with the current award.

714B TYPE M RET OVER \$4918 IN MIW CASE

> Issued to the VARO if military retirement in a death pension case is
> not subject to recalculation by the system (an SL06 or SL08 surviving
> spouse has military retirement supplied by a 49S) and the supplied
> value of the military retirement exceeds \$4918. Message 717 SBP
> ANNUITY \$XXXXX is not issued to the service department.

714C SS CHANGE INDICATES NEW M/O RET - AMEND

> If type M or O retirement is indicated in an SL08 surviving spouse\'s
> case and income is recomputed because of reported or verified Social
> Security data, the existing M or O retirement amount is preserved,
> adjustments as otherwise required are made and this message is issued.

715 PENSION CASE TERM - MAY BE ENTITLED TO COMP

> Issued if pension is terminated under the following reason codes: 10,
> 11, 12, 13, 14, 16, 17, 29, 30, 32 and the master record shows at
> least one service-connected disability rated at 10% or more.
>
> **Action Required:** Forward the VA Form 20-8270 with the claims
> folder to Adjudication for review and possible award of disability
> compensation.

717 SBP ANNUITY \$XXXXX

> Advises service departments of the new SBP annuity payable to a death
> pension surviving spouse. If new income is supplied by a 49 blank
> transaction for a surviving spouse with SL06, the military retirement
> amount is recalculated. The message issues when the income is
> adjusted. If the new income is supplied by a 49S for a surviving
> spouse with SL06 or 08, the retirement amount in the transaction is
> accepted without recalculation and the message issued immediately. If
> not all identifying data required by the service department are
> available in the master record, INSUFFICIENT SERVICE DATA is appended
> to the message and it is sent to the VARO for completion and
> forwarding.
>
> **Action Required:** Insertion of missing service identity data and
> forwarding of the notice to the appropriate service department
> requires correction of the C&P master record data at the Hines BDC.

718 SBP BENE - VA BENEFITS TERM - REMARRIAGE/DEATH

> Issued to the service department if a DIC surviving spouse (payee 10)
> with SL06 or a death pension surviving spouse with SL06 or SL08 is
> terminated effective prior to the current processing month due to his
> or her remarriage or death. If there are not adequate service data
> available in the record, INSUFFICIENT SERVICE DATA is appended to the
> message and it is sent to the VARO for completion and forwarding.
>
> **Action Required:** Inserting missing service identity data and
> sending the notice to the appropriate service department requires
> correction of the C&P master record data at the Hines BDC.

719 SPOUSE INCOME REPORTED - IGNORED

> A 49 transaction supplied spouse\'s income fields but dependency
> indicated the 306 veteran or DIC parent is unmarried. Only the
> payee\'s income was posted to the master record. The same action is
> taken in surviving spouse and old law veteran cases, provided the
> spouse income amounts are insignificant (zero).
>
> **Action Required:** If review of the claims folder confirms the
> established status, i.e., there is no spouse, no corrective input is
> required.

721 ACCOUNT ADJUSTED - DUAL PAYEE F#

> Generated if a case is identified as receiving payments from two
> sources and is being adjusted as the result of an award. The updating
> action will be made to the record and the message generated to alert
> the field station of the dual payee.
>
> **Action Required:** Refer the message to Adjudication for review of
> both files and appropriate action.

722 SL06 WAIVER CASE - VA PAY TERMINATED

> Generated to the service department on the termination of VA payments
> to payee 00 if the record shows special law 06 or 08. If there are not
> adequate service data available in the record, INSUFFICIENT SERVICE
> DATA is appended to the message and it is sent to the VARO for
> completion and forwarding.
>
> **Action Required:** The message will be referred to Adjudication for
> review of both files and appropriate action.

723 SL06 WAIVER CASE - VA RATE CHANGE

> Generated to the service department if a rate change has been made in
> a veteran\'s or surviving spouse\'s special law 06 or 08 case. If
> there are not adequate service data available in the record,
> INSUFFICIENT SERVICE DATA is appended to the message and it is sent to
> the VARO for completion and forwarding.
>
> **Action Required:** Inserting missing service identity data and
> forwarding the notice to the appropriate service department requires
> correcting the C&P master record data at the Hines BDC.

724 SL06 WAIVER CASE - LEGIS INCR

> Generated to the service department if automatic computer-generated
> pay adjustments are made in a veteran\'s special law 06 or 08 case as
> a result of legislation. If there are not adequate service data
> available in the record, INSUFFICIENT SERVICE DATA is appended to the
> message and it is sent to the VARO for completion and forwarding.
>
> **Action Required:** Inserting missing service identity data and
> forwarding the notice to the appropriate service department requires
> correcting the C&P master record data at the Hines BDC.

726 MISC C&P TRANS WHICH MAY REQUIRE CH31 ACTION

> Processing transactions against a C&P master record with a chapter 31
> indicator causes the generation of this message for use by BDC Hines.
> This message is restricted to change of address, adjustment of
> duplicate file number, notice of death, change of station or an
> undeliverable check which suspends payment. The type transaction
> processed will be indicated in the Transaction Code section of the
> Last Activity block on the VA Form 20-8270.
>
> **Action Required:** If the transaction is a notice of death, Hines
> BDC will take necessary action, annotate the form to show action taken
> and forward the form to the office of jurisdiction. On all other
> transactions, after action is taken, the form will be disposed of in
> accordance with current directives.

728 REVIEW SCHEDULED TERMINATION

> Issued if there is a scheduled H future effective on or before January
> 1st of the next calendar year and recomputed IVAP is not excessive for
> the payee alone (disregard dependents). Also issued when transaction
> 49 blank is processed if there is a scheduled termination prior to
> January 1st of the expected year and either the expected income
> warrants continued entitlement or the received income code indicates
> possible retroactive increase. The complete income segment will be
> updated by this transaction and the received income code inserted for
> year-1 in the historical segment. The message also issues for accounts
> scheduled for termination January 1st but suspended pending return of
> the EVR if continued entitlement per the transaction\'s new income
> data is not certain because of a possible dependency reduction.

730 NOT ADJ - M/R CONTAINS AUDIT ERROR

> Produced if the current record has statistical or rate discrepancies
> which will be shown as additional messages.

731 NOT ADJ - REV FOR PREDETERM NOTICE

> Issued if the regional office of jurisdiction is 35 (St Paul, MN) and
> COLA adjustment would require a gross award reduction or termination.

735 NOT ADJ - OVER EIGHT CHILDREN

> Issued if the program could not verify the number of children in the
> master record with the dependency code or determine the new rate in
> the adjustment run. Under certain circumstances, this message will
> issue if dependency indicates eight (or more) children.

736 NOT ADJ - APPORTIONMENT INVOLVED

> Produced to identify an apportioned death case which could not be
> adjusted on cycle. Issued in live pension cases involving two married
> veterans being paid separately under their individual claim numbers or
> being paid under one number with a veteran-spouse as apportionee of
> the prime payee. (Total dependency 10-19, this is 00 or 81-89 and
> vet-married-to-vet indicator is 1 or 2.)

737 NOT ADJ - PAY GRADE BLANK OR INVALID

> Issued if the pay grade is blank or invalid.

738 NOT ADJ - DUAL PAYEE F# XXX XXX XXX

> Issued if Improved Pension master record contains a cross-reference
> file segment.

739 NOT ADJ - ENT CODES INCONSISTENT

> Issued if the entitlement code is invalid and an adjustment cannot be
> made.

740 NOT ADJ - SEV/READJ/SEC 351 DED INVOLVED

> Produced if multiple service-connected conditions exist with partial
> deduction for recoupment not permitting accurate automatic adjustment.

741 NOT ADJ - SPECIAL LAW XX

> Issued if the special law code involved is such that the case cannot
> be adjusted. Only cases with special law codes 01, 06, 07, 09, 12, 14,
> 15, 18 or 23 may be automatically adjusted.

742 NOT ADJ - GROSS OR NET AWARD ZERO

> Produced if the reason code is not 19 or if all benefits are being
> withheld or apportioned (net award zero) and an automatic adjustment
> is not in order. Normally the active military service cases will be
> the only ones with zero gross award (reason code 19) and adjustment
> will be made.

743 NOT ADJUSTED - SMC CODE INVALID

> Produced if the combined degree is less than 100 percent but the
> master record contains an SMC code valid only with a 100-percent
> evaluation.

744 ADJ - REVIEW TERMINATING FUTURE

> If an H future cannot be successfully reviewed, the record is adjusted
> up to the H future and treated as fully adjusted. If the H future is
> effective earlier than the end of the year following the processing
> year and payee is 00 or 10, this message is generated.

745 NOT ADJ - PRIME RECORD MISSING

> Issued if a child\'s record is encountered with a total dependency
> code indicating surviving spouse, but the surviving spouse\'s record
> is missing.

746 NOT ADJ - VET MARRIED TO VET

> Issued if a live case involves two married veterans paid under
> separate claims or under a single claim with one vet spouse as an
> apportionee (vet-married-to-vet indicator = 3 or 4).

747 NOT ADJ - STAT SEGMENT MISSING

> Issued if the basic master record does not carry a statistical
> segment.

749 NOT ADJUSTED - PFOP INVOLVED

> Issued if one of the following transactions is not practical. If
> account is in a consolidated payment status, the amount of the
> increase should be added to the 50O deduction segment. If PFOP is
> involved, the amount of the increase should be added to the 70S
> deduction segment.

751 NOT ADJ - RT CHG SUBSEQ TO EFF DATE OF ADJ

> A retroactive legislative adjustment cannot be generated as the
> current rate is effective subsequent to the effective date of the
> increase.

752 NOT ADJ - TERM SUBSEQ TO EFF DATE OF ADJ

> Issued if, during an adjustment run for retroactive legislative
> adjustment, a record is found to have been terminated between the
> effective date of adjustment and the date the adjustment run was
> processed. This message is also issued as part of EVR processing; if
> there is an overdue H future effective January 1st of the expected
> year, and dependency data for the expected year may differ from the
> received year, and the new income data may provide continued
> entitlement; or if the account has been transferred to Manila.

753 NOT ADJ - INCARCERATION

> Issued during a legislative adjustment if the veteran is incarcerated.

755 NOT ADJ - APPOR AND/OR W/H

> Issued if veteran\'s record with both withholding and apportionment
> cannot be automatically adjusted. However, if there is apportionment
> only, the amount of increase will be added to the veteran\'s (gross
> and net) award. There will be no automatic adjustment of type C (live
> apportionment) records.

759 NOT ADJUSTED - INSUFFICIENT FUTURES

> Issued if the record is suspended and there is a past due future prior
> to the effective date of legislative increase with additional future
> code D so that the effective date of the next future is unknown,
> making automatic adjustment impossible, or if the reason for suspense
> is 49 (generated 90-day suspense for insufficient future date
> information).

760 NOT ADJ - NET RAT WOULD BE LESS

> The automatic adjustment is not in order because the new rate would be
> less than the rate currently paid or the adjustment would require
> termination effective any date.

762 NOT ADJ - CASE NEEDS CURRENT INCOME INFO

> The expected year income information is not of record or the account
> contains no income information.

763 NOT ADJ - PESO/DOLLAR COMBINATION

> If automatic adjustment based on legislation is precluded because of a
> combined peso/dollar payment, this message will identify the record
> for preparation of required input by Manila regional office.

772 NOT ADJ - PENSION CASE - COMP FUTURE

> Produced to identify a pension case in which the pension rates have
> been adjusted but there is a nonadjustable future segment providing
> for compensation payment.

777 CL ALLOW DUE - NO ADDRESS IN M/R

> Issued if clothing allowance payment is due for a record-purpose-only
> record for station numbers other than 58 (Manila).
>
> **Action Required:** VA Form 20-8270 will be referred to Adjudication
> with the claims folder to ascertain the current address of record for
> preparing a transaction 06K.

777A CL ALLOW DUE

> Issued if a clothing allowance payment is due for an account
> maintained under station number 58 (Manila).
>
> **Action Required:** Refer VA Form 20-8270 to Adjudication with the
> claims folder for payment. The clothing allowance payment (Philippine
> peso equivalent) will be effected by local one-time payment
> procedures.

777B CL ALLOW PAID - NO S/C DISAB

> Generated to advise the regional office a clothing allowance payment
> was made for a compensation or special pension case with no
> service-connected disabilities.
>
> **Action Required:** Forward the message with the claims folder to
> Adjudcation for review and necessary action.

777C RELEASE CL ALLOW APPL - NO M/R ADDRESS

> The master record does not contain an address from which to generate a
> clothing allowance letter/application to potentially eligible veterans
> when payment must be authorized annually.
>
> **Action Required:** Refer VA Form 20-8270 to Adjudication for
> preparation of the letter/application.

777D RELEASE CL ALLOW APPL

> Generated in lieu of an application for Manila cases (station number
> 58 only) and for cases with Power of Attorney Code 66 and station
> number other than 58.
>
> **Action Required:** Forward VA Form 20-8270 with claims folder to
> Adjudication for preparation of a local letter/application.

777E CL ALLOW DUE - M/R SUSPENDED

> Issued for records in which an annual clothing allowance payment is
> due but not made because the record is in a suspense status.
>
> **Action Required:** Review the reason for suspense and determine if
> and when payment should be made.

777F CL ALLOW LAST PAID 19XX - REVIEW

> Release of an application or payment of clothing allowance has not
> occurred since the year shown in the message. If issued at EOM July
> the message indicates release of an application may have been omitted
> or, in response to a completed application, input to update the record
> and make payment or discontinue the release of application was
> omitted. If issued from the last August cycle the message indicates
> automatic annual payments were interrupted, probably due to a suspense
> status or address problem at the time an annual payment was due, and
> there has been no subsequent input to make the payment or update the
> record.
>
> **Action Required:** Determine if release of an application is in
> order and the amount of any outstanding payments. Submit 06K to
> correct the record to a proper current status.

778 AWARD ADJ - GUARDIANSHIP CASE

> Issued if a legislative adjustment for disability compensation or
> surviving spouse\'s or children\'s DIC is processed and the master
> record contains a code in the Veterans Services Officer field other
> than 99 or a blank.

780 TERMINATED SAW VET COIN CP 12

> Issued if a compensation or pension Spanish-American war veteran is
> terminated. The writeout is sent to VA Central office.

782 ADJ - PENSION TERM/MAY BE ENTITLED TO COMP

> Issued if a pension case is terminated as a result of any automatic
> adjustment, if rating data indicate probable entitlement to
> compensation (master record shows one service-connected disability
> evaluated as 10% or more) or there is a scheduled compensation future.

785 ADJUSTED - REV FOR 38 CFR 3.551 REDUC

> Issued if automatic income adjustment for a received or expected
> income year period increases the gross award from \$50 or less to over
> \$50 (entitlement code X4) or from \$90 or less to over \$90
> (entitlement code XL) for a veteran with no dependents. The veteran\'s
> hospitalization status is unknown and the increase may be subject to
> 38 CFR 3.551.

786 ADJUSTED - INCR ESTAB/ADDED TO W/H

> Alternate messages will be used to identify actions taken during
> automatic adjustments. If the total award is apportioned, the increase
> is established as withholding. Review is required. If the total award
> is partially apportioned and partially withheld, the increase is added
> to withholding.

787 ADJ-INCR APPLIED EQUALLY - PAYMENT & W/H

> Produced if the veteran\'s award is equally divided so that one half
> of his or her old law pension is withheld, and it is assumed this is
> an application of 38 CFR 3.551(b) while hospitalized. The increase
> will have been distributed in this manner in equal shares. Review for
> correctness.

788 ADJ-VERIFY PROBABLE ACTIVE DUTY WAIVER

> Issued if there is a change reason 19 on any award line subject to
> adjustment and on that reason 19 line the net award amount is zero or
> there is a W/H segment.

790 ADJ-INCR TO W/H - REV DISTR OF INCR - VAF 1551B

> Generated if an increase has been added to a withholding. Review the
> distribution of the increase in accordance with 38 CFR 3.551(b).

791 ADJUSTED - VERIFY CHANGE IN PFOP W/H

> Issued if a veteran\'s record with a net award of \$50 (\$25 if
> pension and apportioned) and with the balance withheld for PFOP is
> adjusted. The adjustment has been made by adding the increase to (or
> subtracting an absorbable decrease from) the PFOP deduction amount.
> Review required to verify the change in withholding and to determine
> if diary (\$1500 estate limitation) must be adjusted because of the
> new rate of deposit to PFOP.

792 ADJ - FUTURE MISSING FOR WIDOW ALONE

> Issued to identify an award to a surviving spouse and children which
> does not provide for a future rate for surviving spouse alone and
> record does not contain helpless indicator or additional future code
> D.

794 ADJ - INCOMPLETE RCD, ARE FUTURES MISSING

> Issued if there is an incomplete record and there is a question as to
> missing futures - verify.

795 COMP PAY CODE 5 - VERIFY CHANGE

> Issued during a legislative adjustment if the record indicates the
> payee is incompetent but has been certified for direct payment by the
> Veterans Services Officer.

799 LEGISLATIVE ADJUSTMENT

> Issued for Manila regional office records if adjustment is prospective
> and there are any award periods (futures) later than the effective
> date of adjustment.

804 POSS UNDERPAY-SVC CONN

POSS UNDERPAY-SVC CONN-FAMILY

> Indicates an apparent underpayment of disability, death compensation
> or DIC because the amount of award shown is less than appears
> justified on the basis of entitlement, dependency, combined degree,
> etc. In death cases only and in lieu of separate messages for each
> record, \"family\" may be added to the message to indicate apparent
> rate discrepancies have been found in one or more secondary records
> and possibly in the prime record also, and the family as a whole
> appears underpaid.

805 POSS OVERPAY-SVC CONN

POSS OVERPAY-SVC CONN-FAMILY

> Issued under circumstances corresponding to those for MSG 804, except
> the apparent rate discrepancy is an overpayment.

806 ERROR IN RATE, OLD LAW PEN

> Indicates a rate of payment not invalid under an old law dependency
> code and the difference is not accounted for by withholding or special
> law.

807 LGY A/R ACCOUNT ZERO BALANCE

> Issued to the CARS unit in St. Paul if a loan guaranty accounts
> receivable (Type 11, 13, 14, 21, 22, 25, 26 or 29) is liquidated.

808 REV FOR CONT HOSP REDUCTION

> Generated every 6 months for 2 years if a veteran is identified as
> entitled to A&A but is being paid the Housebound rate due to
> hospitalization. If the veteran\'s A&A status changes, the message
> will be discontinued.

809 POSS UNDERPAY-PENSION

POSS UNDERPAY-PENSION-FAMILY

> Indicates an apparent underpayment of disability or death pension. In
> death cases, \"family\" may be added to the message in lieu of
> separate messages for individual records to indicate the apparent rate
> discrepancy is not isolated to the primary record.

810 POSS OVERPAY-PENSION

POSS OVERPAY-PENSION-FAMILY

> Issued under circumstances corresponding to those for MSG 809, except
> the apparent rate discrepancy is an overpayment.

811 NOTICE OF VMLI DISCONTINUANCE

> Generated 90 days prior to the ending date for VMLI deductions. It is
> sent to the St. Paul Insurance activity as advance notification of an
> automatic discontinuance action.
>
> **Action Required:** If this message is received in the regional
> office or the Philadelphia Insurance activity, immediately refer it to
> the St. Paul VA Center.

812 POSSIBLE EXCESSIVE INCOME

> Indicates benefits are not payable under the income code of record.

813 AMEND AWD - EFF DATE SUBSEQUENT TO SCHED TERM

> Issued if an amended award is received with an effective date
> subsequent to the scheduled date of termination. The award is
> rejected.

815 A&A CODE IMPROPER

> Issued if the A&A code is 4-7 indicating payment to a veteran rated 30
> percent or more disabled, for A&A for a spouse requiring regular A&A,
> is improperly used as indicated by current effective date, entitlement
> code, employability, rating or total dependency. In Improved Pension
> cases, issued if veteran or spouse has code other than 0, 1, 2, or 3
> in the A&A field.

816C REVIEW SOCIAL HISTORY

> Issued if the old annual Social Security amount represents
> underreporting by at least \$60 compared to the updated annual Social
> Security amount. Case is not adjusted.

816M REVIEW MINIMAL MONTHLY SOCIAL

> Generated if the updated verified Social Security amount is less than
> the new Medicare premium amount. Case is not adjusted.

817A EVR REPORTS INCREASE IN TOTAL NUM OF CHILDREN

> Identifies accounts for which a transaction 49 (no modifier) was
> processed for adjustment, and for which changes in dependency reported
> on the EVR could warrant further adjustment if established. Any
> adjustments that were made (as indicated on the writeout), including
> terminations, were made on the basis of income data reported and
> entitlement status shown in the MR. Review with the claims folder or
> EVR to determine required action. If dependency data in the MR are
> correct, no action is required. Annotate the writeout for file.

818 ZERO AWARD IN BASIC/NO FUT

> Indicates the record is in an active status but there is no total
> withholding or amount to be paid at present or in the future.

819 M/R PURGE

> Issued if a master record is purged from the file by processing of a
> 26P transaction generated by CO entry of a PURG command.

820 USE OF SMC INVALID

> Issued if an account with an SMC code other than 00, 01, 02, 14, 36,
> 38, 43 or 47 has a combined degree of other than 100 percent.

821 DETERMINE LAST CHECK AMOUNT

> Issued before updating of 28 transaction if the master record has a
> DD/EFT segment and a deduction balance segment.

823 REVIEW NEED FOR HEMODIALYSIS

> Issued each May for cases with a diagnostic code indicating chronic
> renal disease rated at 100% because of regular dialysis.

824 REVIEW-POSSIBLE ADJ UNDER 38 CFR 3.557

> Issued for an incompetent veteran pensioner who has a current
> withholding because of treatment at VA expense and whose net worth is
> greater than \$1,000.

825 EFF DATE PRIOR TO DISCHARGE

> The effective date of the award is prior to the date of the veteran\'s
> release from active duty.

826 AWARD EFF PRIOR TO MO OF DEATH

> The effective date of the award is prior to the first day of the month
> in which the veteran died.

827 INV DEP THIS FINANCE CODE

> Indicates a dependency code is not acceptable under this entitlement
> code, e.g., 00 dependency on a death case.

828 NO PRIME RCD FOR THIS AWD

> Each type F master record gains its statistical support from the
> surviving spouse\'s (primary) type B master record and cannot exist
> without the surviving spouse\'s master record except under an error
> condition. Accordingly, any action terminating a surviving spouse\'s
> award must be accompanied or followed by an action to adjust or
> terminate the apportionee awards.

829 CANNOT LIQUIDATE ATTORNEY FEES A/R

> Issued if a retroactive award is processed which cannot liquidate an
> accounts receivable established to recoup attorney fees paid as a
> result of a Court of Veterans Appeals case.

830 MEDAL OF HONOR IND BUT NOT PAID

> Indicates special law 01, Medal of Honor indicator, is shown but the
> award does not reflect payment of this benefit.

831 UNEMP IND BUT NOT PAID

> Indicates a disability compensation case with a combined percent has
> passed audit at that percent of disability, but statistics show the
> veteran is unemployable and the new amount being paid is not equal to
> 100 percent plus any SMC.

832 RATING DATA MISSING

> Disability award received and record established without rating data
> necessary to support the award.

833A SSA DEATH MISMATCH - NNNNNNNNN NNNNNN

> Issued during the monthly death match when a C&P master record matches
> a record on the Social Security death file by social security number,
> but not by date of birth.

833B SSA DEATH MISSMATCH - NNNNNNNNN NNNNNN

> Issued during the monthly death match when a C&P master record matches
> a record on the Social Security death file by social security number,
> but not by name.

833C SSA DEATH C&P MATCHED - NNNNNNNNN NNNNNN

> This message is issued during the monthly death match when a C&P
> master record matches a record on the Social Security death file.

834 DATE OF DEATH INVALID

> Either date of death shown is prior to date of release from active
> duty or one or both of the items of information is omitted.

835 DATE EOD BEFORE RAD

> The date of entry on active duty is subsequent to the date of release
> from active service.

836 CHNG OF ADDR NOTICE - VMLI/SPEC HOUSING INVOLVED

> Issued if a change of address transaction is received on a veteran
> with an application or grant for specially adapted housing. It is sent
> to both the St. Paul Insurance activity and the Washington regional
> office Loan Guaranty activity for information.

838 USE OF SPEC LAW CODE INV

> The special law code shown is not for application with the benefit
> reflected by the entitlement code.

839 REASON 39 - VACO REVIEW

> Generated for transaction 09 (stop payment) with reason code 39 and
> for transactions 11 and 13 (awards) with reason code 39 on current or
> future award lines to enable VACO review of the use of reason code 39
> (administrative error) in awards and stop payment transactions. Routed
> to 101/214A.

840 UNABLE TO MATCH DOB TO FUT

> A birth segment for a child under 18 is not reflected by a future date
> segment dated 18 years from the date of birth and the projected 18th
> birthday will occur prior to the last established future award line.
> This message will not issue for projected 18th birthdays if there is
> an intervening future D.

842A MO BLACK LUNG - PAYEE MPX LS XXXXX ED XXXX CT XX

842B MO BLACK LUNG - SPOUSE MPX LS XXXXX ED XXXX CT XX

> (X = multi pay indicator, LS = lump-sum, ED = enrollment date, CT =
> claim type)
>
> Issued if the difference between the verified amount and the reported
> amount is more than \$5.00. One copy is sent to 101/213B and one copy
> to the regional office of jurisdiction (ADJUD). See M21-1, IV, 31.08c,
> 31.19b and 31.24b.

842C MO CIVIL SERVICE - PAYEE

842D MO CIVIL SERVICE - SPOUSE

> Issued if the difference between the verified amount and the reported
> amount is \$5.00 or more. One copy is sent to 101/213B and one copy to
> regional office of jurisdiction (ADJUD). See M21-1, IV, 31.08c, 31.19b
> and 31.24b.

842E MO RAILROAD - PAYEE

842F MO RAILROAD - SPOUSE

> Issued if the difference between the verified amount and the reported
> amount is \$5.00 or more. One copy is sent to 101/213B and one copy to
> regional office of jurisdiction (ADJUD). See M21-1, IV, 31.08c, 31.19b
> and 31.24b.

842G MONTHLY MILITARY - PAYEE

> Issued if the verified military retirement amount and the payee
> reported monthly amount differ by more than \$1.00. One copy is sent
> to 101/213B and one copy to regional office of jurisdiction (ADJUD).

843 PAYMENT ACCURACY REVIEW

> This message is issued annually for cases selected for a validation
> sampling. One copy is sent to 101/214C and one copy to regional office
> of jurisdiction (ADJUD).

845 97K DEDUCTION - NOT SL 07

> Deduction under this code must carry the special law code.

846 INV PAY GRADE/RATE - EOR

> The pay grade shown in the miscellaneous code is invalid or the award
> amount is incorrect for the pay grade shown.

847 SMC PAR CODE TOT SCH RATE

> Issued if a case with special provision code 7 and an evaluation of
> 100 percent has a special monthly compensation code other than 01, 02
> or 14.

848 PROVIDER PROOF OF MED EXP REQ

> Issued for improved pensioners with income, whose EVR release is
> scheduled eight months after the current processing month and whose
> most recent prior net award amount (or current net award amount, if no
> prior amount of record) is at least \$50.
>
> **Action Required:** Follow the proceedures in M21-1, Part IV,
> 16.31m(3), Verification of Medical Expenses.

849 BRANCH SERVICE/WAC-SEX MALE

> Indicates a branch of service code for WAC with a male sex code.

850 PAR 28 CASE RUNNING OVER XX MONTHS

> Issued if payment has been made for a period of 15 months on an
> account with special provision code 7. A followup message is generated
> if the period of payment reaches 20 months. Further followup messages
> are generated under message code 890.

851 DIAGNOSTIC CODE INVALID

> Indicates a diagnostic code not in the rating schedule.

853 DIC WID - SCH/HLP IND ERROR

> Issued if a DIC surviving spouse case includes a school or helpless
> child in either the prime or an apportionee record. Family records are
> not adjusted.
>
> **Action Required:** Clear the indicator error or retroactively adjust
> to establish the child under a separate award and pay the proper
> (greater) benefit.

854 BLANK/INVALID USAGE OF W/H

> The type withholding indicated in the W/H segment is blank or does not
> properly describe the withholding, e.g., reduction under 38 CFR
> 3.551(b) submitted as the similar type 4 withholding under 38 CFR
> 3.551(c).

855 REVIEW FOR WAIVER STATUS CHANGE

> Issued to DMDC if an award to a Reservist is established, changed or
> terminated by stop or by award action other than a legislative
> adjustment. The message is not issued in September, October or
> November.

856 INITIAL LIVE PENSION UNDER AGE 45

> Issued for original or reopened pension awards for payee 00 if the
> veteran\'s age during the cycle processing month is less than 45. Also
> generated for amended awards if changing benefit type to pension.
> Routing is VR&C/28 at the RO of jurisdiction.

856A INDIVIDUAL UNEMPLOYABILITY

> Issued for original, reopened or supplemental awards which initially
> establish, reopen or change a compensation award with total disability
> due to individual unemployability. One copy is sent to 101/282 and one
> copy to the RO of jurisdiction VR&C/28.

857 VET DIED MMDDYY - VMLI OR SPEC HOUSING INVOLVED

> Issued if a notice of death transaction is received on a veteran with
> an application or grant for specially adapted housing. It is sent to
> both the St. Paul Insurance activity and the Washington regional
> office Loan Guaranty activity for information.

858 CASE REQUIRES COMPLETE INCOME INFO

> The audit run will review any case referred for audit to determine if
> required optional income segment has been established. If none exists,
> this message will be generated unless case is in income suspense.
>
> **Action Required:** Refer the message with the claims folder to
> Adjudication to obtain and introduce the complete income information.

860 N/H INCONSISTENT WITH W/H

> The Master Record indicates that the veteran is under VA care in a
> nursing home, but there is no type 4 withholding. Verify that the
> veteran is under VA care in a nursing home. If so, double check the
> VAMC facility code and adjust the award to include the type 4
> withholding. If not CORR the nursing home indicator to "N."

861 INSUFFICIENT SERVICE DATA

> Issued if a case which should generate a service department message
> has insufficient data for generation. Issued for payee 00, entitlement
> code X1 with SL06; payee 10, entitlement code X8 with SL06 or 08; and
> payee 10, entitlement code X7, 69 or 99 with SL06.

862 REVIEW APPLICATION OF EXPENSES

> Issued if any expense field is all 9\'s and 306 or old law IVAP is
> greater than the current limit disregarding A&A status, or DIC
> Parents\' IVAP is greater than the minimum affecting payment, or the
> account has an award line income greater than zero for any period
> reviewed for adjustment.

863 DUPL CNO - REINSERT TRANS HIT ACTIVE M/R

> Reinserted master record transaction generated as a result of
> processing a change of file number (transaction 26) hit an existing
> master record with the same file number as that specified as the new
> file number. The reinserted master record having the newly assigned
> file number will be rejected.

867 PAYEE INCARCERATED XXXXXXX

> Issued to advise regional offices a payee has been identified as being
> incarcerated by a match of SSA data. The incarceration should be
> verified with local penal authorities and benefits reduced, if in
> order.

868 COMB % INCONS WITH SP 07

> Issued if an account with special provision code 7 has an evaluation
> other than 50 or 100 percent.

869 SL06 WAIVER CASE - VA ORIG/REOPENED AWD

> Generated to the service department if an award is initially granted
> or reopened in a veteran\'s special law 06 case. If there are not
> adequate service data available in the record, INSUFFICIENT SERVICE
> DATA is appended to the message and it is sent to the VARO for
> completion and forwarding.
>
> **Action Required:** Inserting missing service identity data and
> forwarding the notice to the appropriate service department requires
> correcting the C&P master record data at the Hines BDC.

870 APPORTIONED, NO WITHHOLDING

> Indicates no apportionment shown in the primary record but benefits
> have been authorized to an apportioned payee.

871 VMLI DEDUCTION ESTABLISHED

> Issued to advise the Philadelphia Insurance Center a transaction to
> establish a VMLI deduction was received and processed.
>
> **Action Required:** If the message is received in the regional
> office, immediately forward it to the Philadelphia Insurance Center.

872 NEEDS FUTURE AWARD LINES

> Issued if the last future is updated and additional futures are
> required, or if dependency indicates a child but there is no helpless
> child indicated or a future reducing dependency. A 60-day H type
> future with reason 49 has been generated. See followup message 698.

873 REVIEW REMOVAL OF SL06

> Generated if SL06 or Misc. Code 06 is modified to other than 06 by
> transaction 02 or 13. Routed to Veterans Service Center.

875 REVIEW PFOP/FDIB ACCOUNT

> Produced annually, in April, for every PFOP or FDIB account. Forward
> the message to the Veterans Service Center Manager.

876 VERIFY DEP CODE CHANGE

> For this parent, dependency was blank, invalid or inconsistent with
> other data for the family (total dependency, number of parent MR\'s,
> dependency this coding for the other parent, or surnames of the two
> parents). A dependency code consistent with the other data has been
> deduced and substituted. Review and submit correction transactions, if
> needed, for erroneous Person Entitled and Dependency fields.

877 INCOME DIFF ON DIC PARENTS

> After receipt of completed EVR\'s for both beneficiaries (if
> required), audit of the account reveals the rates being paid to the
> two beneficiaries are not equal, indicating the income reported was
> significantly different. This condition should not exist in an account
> for DIC parents living with spouse unless one or both have remarried.

880 NOT ALL W/H/DEPS BEING PAID

> Produced at EOM if the award has been in effect for a year and
> withheld amount has not been disposed of by award action. The amount
> in the apportioned field has been reduced to the actual amount paid to
> apportionee and the difference remains in withholding. Also issued in
> cases where there is no surviving spouse entitled and awards have not
> been made for all dependents as shown by total dependency. Followup
> messages will be issued annually.

881 PAYING MORE THAN APPORTIONED

> The amount being paid to apportionees is greater than the amount shown
> in the record. The difference has been placed in withholding as a
> minus amount.

882 EMPLOYABILITY LETTER NOT SENT

> Issued if the annual letter advising the veteran of the responsibility
> to report any employment, cannot be generated. The normal 2-month
> diary for return will be set at 5 months. The regional office should
> send the letter to the veteran.

882A EVR LETTER NOT WRITTEN

> The account has been adjusted based on EVR Processing, but no letter
> was released to the payee because the input transaction specified
> suppression, or because station number, mail code or the number of
> adjusted rate lines precluded an automatically generated letter. A
> dictated letter is required. Also issued when a letter cannot be
> generated because Power of Attorney of record is 66. In these cases,
> the regional office should send the required letter to the attorney.

882B DEPENDENCY VERIFICATION LETTER NOT SENT

882C SOCIAL SECURITY INCOME REMINDER LETTER NOT SENT

882F COMP ADJ LTR NOT SENT

882G AGE 18 SCHOOL LETTER NOT SENT

882H SCHOOL CHILD VERIFICATION LETTER NOT SENT

882I EVR DUE PROCESS LETTER NOT SENT

882J RETURNED CHECK DUE PROCESS LETTER NOT SENT

> Produced when a form or letter cannot be generated because Power of
> Attorney of record is 66. The regional office should send the required
> form or letter to the attorney.

884 VERIFY HOSP STATUS OF VET\--OVER 3 MONTHS

> Produced every 3 months to advise that a veteran is hospitalized and
> is receiving 100-percent disability under paragraph 29, special
> provision code 1. Determine if the veteran is still hospitalized. If
> so for over 6 months, refer to the rating activity for consideration
> of schedular 100% evaluation. If the veteran is no longer
> hospitalized, amend the award to the prehospitalixed evaluation. See
> M21-1,VI,10.02g.

885 TOT DEP NOT IDENTICAL ON ALL RCDS

> Issued if the total dependency codes on the prime and the apportioned
> records are not identical for the current or future segments. Issued
> annually.

887 SAW EVR NOT RCVD-RESTORE TO SVC PEN

> Issued if a required EVR has not been returned by the January updating
> cycle in unapportioned SAW (Spanish American War) Section 306 pension
> cases including A&A benefits. The account has been automatically
> restored to pay service pension rates with A&A (under entitlement 52
> or 56 for a veteran or surviving spouse respectively). Subsequent
> transactions 49 blank, which provide an increase over service pension
> rates, will cause entitlement automatically to revert to Section 306
> pension (entitlements 54 or 58 for a veteran or surviving spouse
> respectively) effective January 1st of the expected income year. See
> also MSG 644.

888 A&A CODE IMPROPER - SPOUSE

> Issued if an Improved Pension veteran\'s record indicates there is a
> spouse entitled to A&A or Housebound, but the vet-married-to-vet
> indicator does not reflect a veteran spouse.

889 AWD CONTINUED IN AMT OF INSURANCE DED

> Generated if payments are suspended but deductions are continued for
> the payment of insurance premiums.

890 CO REVIEW ON AUDIT FOLLOWUP

> Issued to VACO (213B) if payment has been made for 23 months on an
> account with special provision code 7. It is a followup on message
> code 850 and will be generated every 3 months until necessary action
> is taken by the regional office.

891 SPECIAL LAW 10 REVIEW

> The purpose of the writeout is for VACO to review an abnormal award as
> indicated by special law 10. The message should only reach a field
> station through VACO channels.

892 REVIEW FOR GREATER BENEFIT

> The beneficiary is in receipt of pension but the disability data
> indicate compensation may be a greater benefit.

895 STATISTICS NOT ON LEAD RECORD

> Generated if the statistical portion of the award was rejected or if
> the statistics were not part of the original input transaction.

896 STATION NO NOT IDENTICAL ON ALL RECORDS

> Issued to the regional office of record in the primary record to
> indicate one or more secondary records have station numbers different
> from that in the primary. Resolve by correction or change of file
> number transactions or an interstation transfer of claims folder as
> indicated by review.

897 DED AMT EXCEEDS TOTAL AMT AVAILABLE

> Issued in special law 06 cases if the deduction amount required for
> RSFPP or SBP exceeds the total amount of the award to the veteran.
> Also issued if payment is terminated and money is unavailable to
> continue veteran\'s VGLI (07R) deduction. Issued if 26 transaction
> eliminates deduction type 07R. Routing is Station 86 - The Prudential
> Insurance Company of America.

898 TO PROGRAMER - RECORD DUMPED

> This message is for Systems Division, Hines BDC. Appropriate supple-
>
> mental legends are included in the message according to the message
> code modifier used.

A INVALID PAYEE - Issued if both live and death records are found for
the same claim number. Not adjusted.

B MULTI FUTURES-SAME TYPE/DATE - Issued if multiple futures exist with
the same type and effective date.

C H-FUTURE NOT LAST - A future segment exists with an effective date
later than the H-future date.

D RUNNING STATUS, OVERDUE FUT - Prime records selected and in running
status but having an overdue future. Record is not adjusted.

E M/R TYPE CONFLICT - A running veteran\'s record and a running death
payee\'s record exist for the same file number.

F INVALID FUTURE - Future segment is not equal to A, C, E, F or H or
future effective date is invalid.

899 RESERVED FOR SPECIAL PROJECTS

945 TERMINATED CIVIL WAR PAYEE

> Issued if a Civil War payee is terminated for any reason.

946 TERMINATED INDIAN WAR PAYEE

Issued if an Indian War payee is terminated for any reason.

**SUBCHAPTER IV. COMPUTER-GENERATED LETTERS**

**19.13 GENERAL**

a\. **Generation.** The system produces a variety of letters advising
beneficiaries of certain provisions of their awards and entitlement to
benefits. These letters are generated during master record updating and
review and not as a result of operator entries.

b\. **School Letter - Age 18.** This letter is produced at EOM
approximately 60 days before a child reaches age 18. This letter advises
the beneficiary of changes that may occur when the child reaches age 18.
The letter tells the beneficiary benefits may still be paid for the
child if the child is in school or incapable of self-support. The back
of the letter contains a form for claiming continued entitlement for the
child. If there is potential entitlement to DEA, a pamphlet containing
information about this benefit is enclosed with the letter. The letter
is mailed directly to the beneficiary. No file copy is provided for the
regional office. The paragraphs used to construct this letter are shown
in exhibit A.

c\. **School Letter - Age 13.** This letter is produced at EOM
approximately 60 days before the 13th birthday of a child who is
potentially eligible for DEA. A pamphlet containing information about
benefits available is enclosed. A sample letter is shown in exhibit B.

d\. **School Letter - Age 16.** This letter is printed at the end of
month the dependent becomes 16 years old. If potential entitlement to
DEA exists, a pamphlet containing information about the benefit is
enclosed with the letter. A sample letter is shown in exhibit C.

e\. **Certification of School Attendance or Termination.** This letter
is produced EOM March for each schoolchild of record. In addition, if a
schoolchild is scheduled to come off the rolls in months other than June
or July, the letter is produced during EOM processing approximately 60
days before the scheduled termination. This letter is not produced
during EOM April or May processing. A sample letter is shown in exhibit
D.

f\. **Notice of Potential Entitlement to REPS Benefits.** This letter is
produced for surviving spouse DIC cases at EOM approximately 60 days
before the last child reaches age 16. The letter is also produced for
surviving spouses and child DIC cases at EOM approximately 60 days
before a child reaches age 18. The letter tells the beneficiary benefits
may be payable under Section 156 of Public Law 97-377 and includes the
appropriate application form. A sample letter is shown in exhibit E.

**EXHIBIT A**

**[SCHOOL LETTER - AGE 18 (C&P)]{.underline}**

1\. Your award has included an additional amount because of a child who
will become 18 years of age (date computer generated).

2\. Your monthly payments are based on the continued entitlement of a
child who will become 18 years of age (date computer generated).

3\. Our records show a child in this case will become 18 years of age
(date computer generated).

4\. You have been receiving payment on behalf of a child who will become
18 years of age (date computer generated).

5\. Your award will, therefore, be reduced as of that date unless
continued entitlement for or on account of this child is established as
provided below.

6\. You should also be advised that if continued entitlement is based on
school attendance, the additional compensation payable will be in a
higher amount than that paid for this child prior to age 18.

7\. Your award will be discontinued on that date unless continued
entitlement for or on account of this child is established as provided
below. This is required because our records also show that your reported
annual income exceeds the \$ income limitation applicable in your case.

8\. Your award will, therefore, be reduced as of that date. However,
payments of Dependency and Indemnity Compensation, in addition to those
you are receiving, may be awarded for this child if entitlement is
established as provided below.

9\. Payments of Dependency and Indemnity Compensation, in addition to
those you are receiving, may be awarded for this child if entitlement is
established as provided below.

10\. Payments will, therefore, be discontinued as of that date unless
continued entitlement for this child is established as provided below.

11\. Payments may be made to or for a child after age 18 if he or she is
enrolled in a course of education approved by VA, and until age 23 while
such education continues or until marriage or death. To claim this
benefit, if you have not already done so, complete the enclosed form in
duplicate. Return the original to this office as soon as possible. Keep
the copy for your records and future use.

12\. Payments for or on account of this child may also be made if the
child became permanently incapable of self-support because of mental or
physical defect prior to age 18, during the continuance of such
condition until marriage or death. To claim this benefit, write to this
office and forward a statement by a physician fully describing the
condition of the child.

13\. If continued entitlement on account of the child is not established
as provided above, and your current or future annual income should be
less than the amount reported, you should so notify this office so that
your claim may be reconsidered and payment continued or adjusted as
appropriate.

14\. The child may also be entitled to Dependents\' Educational
Assistance, a benefit payable in a higher amount, while attending an
approved course of instruction as explained in the attached VA Pamphlet
22-73-2. To claim this benefit, complete the enclosed application, VA
Form 22-5490, and return it to this office.

Enclosures are VA Pamphlet 22-73-3 and VA Form 22-5490.

**EXHIBIT B**

**[SCHOOL LETTER - AGE 13 (C&P)]{.underline}**

We are writing to you as the parent or guardian of a child who may be
eligible for educational assistance under laws administered by the
Department of Veterans Affairs (VA). The enclosed pamphlet describes
this benefit.

To profit most from the educational assistance to be provided by the
Federal Government, the young person should plan his or her program of
education carefully, beginning when he or she enters high school. In
many schools, there are counselors to help students in this planning and
in considering their future educational and vocational goals. If such
counseling services are available in the school your child or ward
attends, it will be in his or her best interest to take full advantage
of them during his or her high school years.

When the young person is ready to discuss using his or her VA benefits
for education after high school, you should request an appointment for
him or her with a VA counselor. The counselor will give him or her any
help he or she may need in developing an educational or vocational plan.
Such a plan may involve education at the college level, training in a
technical or vocational school, a special training program (in the case
of a handicapped young person), or employment. The choice will depend on
the individual\'s own interests, aptitudes and abilities.

Generally, VA counseling may be provided any time after the eligible
person reaches his or her 16th birthday or enters the junior year of
high school. For handicapped persons counseling services may be
initiated at age 14, and for youths who drop out of high school,
counseling about further educational, vocational or employment planning
may be provided after compulsory school attendance age is reached.

Enclosure is VA Pamphlet 22-73-3

**EXHIBIT C**

[SCHOOL LETTER - AGE 16]{.underline}

In Reply Refer To:

File Number:

The attached information and enclosed pamphlet on VA benefits for
education or training are for your son or daughter who is now 16 years
old.

Please see to it that your 16-year-old gets this important message. Now
is the time to make plans that will lead toward sound educational and
vocational decisions. To get the help of a VA counselor in this
planning. the enclosed application should be completed and submitted to
your VA regional office.

DEPARTMENT OF VETERANS AFFAIRS

Enclosures

VA Pamphlet 22-73-3

VA Form 22-5490

EXHIBIT C - Continued

PLANNING FOR YOUR FUTURE EDUCATION

We are writing to you because you may be eligible for educational
benefits under [Dependent]{.underline}. [Educational Assistance (DEA)
program]{.underline}. The enclosed pamphlet gives information about this
benefit.

DEA benefits are available for the following types of training: high
school training (including deficiency and remedial or refresher
training); college training; vocational or technical training; and
on-the-job training.

Payments may begin after your 18th birthday. However. you may be
eligible for payments from an earlier date. if you have reached: tie
compulsory school attendance age under State law; or age 14 and require
special restorative or vocational training due to physical or mental
handicap. To make a sound choice for your future education and career.
you should start planning [now]{.underline}.

Some things for you to consider.

What are your goals in continuing your education?

What are your interests, what do you like to do?

What are your special abilities?

What kinds of work would you find most interesting and rewarding?

What kinds of work could you do best?

What training is needed for such work?

Where can such training be obtained?

You may already have in mind some definite ideas for your future
training that you have worked out with your school counselor and your
family or guardian. If not. or if you want additional assistance in your
school and career planning and in the use of your VA educational
benefits. you may get this help from professionally qualified VA
counselors. Counseling is provided without charge at our counseling
location nearest your home. However, travel to and from the place of
counseling will be at your own expense unless you are not able to pay
the cost of your travel.

If you wish counseling now. you and your parent [or]{.underline}
guardian should fill out the enclosed application and send it to your VA
regional office. You will then be informed about a counseling
appointment.

EXHIBIT D

[CERTIFICATION OF SCHOOL ATTENDANCE OR TERMINATION]{.underline}

File Number:

Name Of Student

Birthdate Of Student

Because we are paying Department of Veterans Affairs benefits based on
your report that the student named above is attending school, we must
ask that you verify the student\'s school attendance for this school
year. Please answer the questions below, sign and date the form, and
return it within 60 days to the VA office address shown above.
Otherwise, benefits based upon the student\'s attendance will be
discontinued.

DEPARTMENT OF VETERANS AFFAIRS

OMB Approved No. 2900-0458

Respondent Burden 1/12 hour

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

[CERTIFICATION OF SCHOOL ATTENDANCE OR TERMINATION]{.underline}

1.IS THE STUDENT NOW IN SCHOOL?

[\[ \] YES \[ \] NO (If \"NO\" do NOTcomplete Items 2 and 3. Give the
date and reason school attendance terminated.)]{.underline}

2\. HAS THE STUDENT ATTENDED SCHOOL FROM THE OFFICIAL BEGINNING OF THE
SCHOOL YEAR?

[\[ \]YES \[ :\] NO (If -NO, give the inclusive dates of the student\'s
school attendance)]{.underline}

3.NAME OF LAST SCHOOL ATTENDED 4. WHEN DOES THE STUDENT EXPECT TO
GRADUATE

OR OTHERWISE TERMINATE THE COURSE OF STUDY?

[(Give date)]{.underline}

NOTE: This will be signed by the student only if the student is
receiving benefits in his or her own right. Otherwise.the [parent,
guardian or custodian will sign and also enter his or her relationship
to the student.]{.underline}

[I CERTIFY THAT the foregoing statement is true and correct to the best
of my knowledge and belief]{.underline}

I AGREE to notify the Department of Veterans Affairs immediately of any
changes in this course of education, transfer to another school.
discontinuance of school attendance or marriage prior to completion of
the course. I understand that continued entitlement to school attendance
benefits may be based on information that I have furnished on this form.
Any benefits allowed due to this certification will be discontinued upon
the occurrence of any of these conditions, or by the [death of the
student.]{.underline}

5\. SIGNATURE 6. RELATIONSHIP TO STUDENT 7. DATE

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

PRIVACY ACT !NFORMATION: No allowance of benefits for a veteran\'s child
over 18 and attending school may be granted unless the information
requested is furnished as required by existing law (38 CFR 3.667). The
responses you submit are considered confidential (38 U.S.C. 3301). They
may be disclosed outside VA only if the disclosure is authorized under
the Privacy Act, including the routine uses identified in the VA system
of records. 58VA21/22, Compensation. Pension, Education and
Rehabilitation Records - VA, published in the Federal Register. The
requested information is considered relevant and necessary to determine
maximum benefits under the law. Information submitted is subject to
verification through computer matching programs with other agencies.

RESPONDENT BURDEN: Public reporting burden for this collection of
infornation is estimated to average 1/12 hour per response. Including
the time for reviewing instructions. searching existing data sources,
gathering and maintaining the data needed, and completing and reviewing
the collection of information. Send comments regarding this burden
estimate or any other aspect of this collection of information,
including suggestions for reducing this burden, to the VA Clearance
Officer (723), 810 Vermont Ave., NW, Washington, DC 20420; and to the
Office of Management and Budget, Paperwork Reduction Project
(2900-0458). Washington, DC 20503. Do NOT send requests for benefits to
these addresses.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

PENALTY: The law provides severe penalties which include fine or
imprisonment or both, for the willful submission of any statement or
evidence of a material fact, knowing it to be false.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

VA FORM 21-8960-1

EXHIBIT E

[NOTIFICATION OF POTENTIAL REPS ENTITLEMENT]{.underline}

In Reply Refer To:

You are receiving dependency and indemnity compensation or educational
assistance. You may also be eligible for reinstatement of certain Social
Security benefits that were eliminated by the Omnibus Budget
Reconciliation Act of 1981 if you are the surviving spouse or child of a
veteran who:

\(1\) died on active duty before August 13, 1981; or

\(2\) died from a disability incurred or aggravated in service before
August 13, 1981.

Before enactment of the Omnibus Budget Reconciliation Act of 1981,
parent\'s Social Security child-in-care benefits were paid to a parent
until the parent\'s youngest child became age 18. Now parent
child-in-care benefits are discontinued when the parents youngest child
becomes age 16. The Omnibus Budget Reconciliation Act of 1981 also
eliminated Social Security student benefits. Student benefits were
formerly payable to a child who was between the ages of I 8 and 22 and
who was attending a postsecondary school full time.

Public Law 97-377 directs VA to reinstate the eliminated Social Security
benefits to the surviving spouse or child of a veteran who died under
either of the conditions mentioned above. If you believe that you
qualify for reinstatement, you must apply by completing the enclosed VA
Form 21-8924, Application of Surviving Spouse or Child for REPS
Benefits. If you are not sure that you qualify, please apply anyway. We
will be glad to determine whether you are eligible for reinstatement.

If you apply and you are a school child (age 18 through 21 and attending
college level. or other postsecondary school full time) please enter all
periods of school attendance from your 18th birthday in Part II.

If you apply and you are a spouse with a child in your care (youngest
child age 16 through 17), you need only complete Parts I and III.

Your regular VA benefits will not be affected if you become entitled to
reinstatement of either parent child-in-care or student benefits. You
may receive both at the same time.

Please return your completed application to the VA regional office
nearest you.

Additional information may be obtained from any VA office.

Sincerely yours,

Adjudication Officer