## Decisiveness

+-------------------------------------------+--------------------------+
| Competency Definition                     | Position Associated      |
+-------------------------------------------+--------------------------+
| Exercises good judgment by making sound   | -   AFSD for Screening   |
| and well-informed decisions; perceives    |                          |
| the impact and implications of decisions; | -   DFSD                 |
| makes effective and timely decisions,     |                          |
| even when data are limited or solutions   | -   FSD                  |
| produce unpleasant consequences; is       |                          |
| proactive and achievement oriented.       | -   LTSO                 |
|                                           |                          |
|                                           | -   Scheduling           |
|                                           |     Operations Officer   |
|                                           |                          |
|                                           | -   Security Manager     |
|                                           |                          |
|                                           | -   STSO                 |
|                                           |                          |
|                                           | -   Training             |
|                                           |                          |
|                                           |   Coordinator/Specialist |
|                                           |                          |
|                                           | -   TSO                  |
+-------------------------------------------+--------------------------+
| OLC Component Titles                      |                          |
+-------------------------------------------+--------------------------+
| Decision Making & Problem Solving:        |                          |
| Problem Solving Fundamentals              |                          |
|                                           |                          |
| **COURSE TSA-GEN-PROBSOLV-0001 (Rev -     |                          |
| 10/27/2003 07:42:58**)                    |                          |
|                                           |                          |
| In \"Decision Making & Problem Solving:   |                          |
| Problem Solving Fundamentals,\" you will  |                          |
| develop your problem solving skills. This |                          |
| interactive multimedia training program   |                          |
| provides you with opportunities to        |                          |
| identify barriers to effective problem    |                          |
| solving, determine the underlying causes  |                          |
| of problems, and recognize how poor       |                          |
| problem solving affects an organization.  |                          |
+-------------------------------------------+--------------------------+
| Strategic Decision Making: Preparing to   |                          |
| Make Decisions                            |                          |
|                                           |                          |
| COURSE TSA-GEN-PREPDECSN-0001 (Rev -      |                          |
| 10/27/2003 07:45:28)                      |                          |
|                                           |                          |
| \'\'Strategic Decision Making: Preparing  |                          |
| to Make Decisions\'\': This course shows  |                          |
| why it is important to understand the     |                          |
| process of decision making and it         |                          |
| explains the importance of definitions    |                          |
| and objectives. It goes on to show how    |                          |
| decision frames may be used to improve    |                          |
| decision making. Finally, the course      |                          |
| explains strategies for dealing with      |                          |
| uncertainty in decision making.           |                          |
+-------------------------------------------+--------------------------+
| Strategic Decision Making: Making the     |                          |
| Right Decision                            |                          |
|                                           |                          |
| COURSE TSA-GEN-RIGHTDECSN-0001 (Rev -     |                          |
| 10/27/2003 07:47:32)                      |                          |
|                                           |                          |
| \'\'Strategic Decision Making: Making the |                          |
| Right Decision\'\': This course explains  |                          |
| how to increase and improve the range of  |                          |
| options available when making decisions.  |                          |
| It shows how to evaluate options as well  |                          |
| as techniques for making a final          |                          |
| decision. Finally, it explains            |                          |
| appropriate ways to review and learn from |                          |
| the experience of following the process   |                          |
| toward making a particular decision.      |                          |
+-------------------------------------------+--------------------------+
| Strategic Decision Making: Advanced       |                          |
| Decision Making                           |                          |
|                                           |                          |
| COURSE TSA-GEN-ADVDECMKG-0001 (Rev -      |                          |
| 10/27/2003 07:50:21)                      |                          |
|                                           |                          |
| \'\'Strategic Decision Making: Advanced   |                          |
| Decision Making\'\': This course explains |                          |
| how scenario planning may be used to      |                          |
| manage complex decisions. It goes on to   |                          |
| cover group decision strategies and it    |                          |
| explains how to overcome decision making  |                          |
| barriers. Finally, the course examines    |                          |
| the role of decision making in            |                          |
| negotiations.                             |                          |
+-------------------------------------------+--------------------------+
| Business Problem Solving: The             |                          |
| Fundamentals                              |                          |
|                                           |                          |
| COURSE TSA-GEN-BUSPROBFUND-0001 (Rev -    |                          |
| 10/27/2003 07:51:50)                      |                          |
|                                           |                          |
| \'\'Business Problem Solving: The         |                          |
| Fundamentals\'\': In this course you will |                          |
| learn about why problem-solving is        |                          |
| important and how to understand problems. |                          |
| You will also learn about approaches that |                          |
| can be used for effective problem         |                          |
| solving, as well as the different types   |                          |
| of problem solvers. The course also       |                          |
| covers problem-solving corporate cultures |                          |
| and guidelines for overcoming barriers to |                          |
| problem solving.                          |                          |
+-------------------------------------------+--------------------------+
| Business Problem Solving: The             |                          |
| Problem-Solving Process                   |                          |
|                                           |                          |
| COURSE TSA-GEN-BUSPROBPROC-0001 (Rev -    |                          |
| 10/27/2003 07:53:26)                      |                          |
|                                           |                          |
| \'\'Business Problem Solving: The         |                          |
| Problem-Solving Process\'\': This course  |                          |
| shows why it is important to understand   |                          |
| the process of decision making and it     |                          |
| explains the importance of definitions    |                          |
| and objectives. It goes on to show how    |                          |
| decision frames may be used to improve    |                          |
| decision making. Finally, the course      |                          |
| explains strategies for dealing with      |                          |
| uncertainty in decision making.           |                          |
+-------------------------------------------+--------------------------+
| Business Problem Solving: Critical        |                          |
| Thinking and Information Analysis         |                          |
|                                           |                          |
| COURSE TSA-GEN-BUSPROBTHINK-0001 (Rev -   |                          |
| 10/27/2003 07:55:09)                      |                          |
|                                           |                          |
| \'\'Business Problem Solving: Critical    |                          |
| Thinking and Information Analysis\'\': In |                          |
| this course you will learn about critical |                          |
| thinking and the steps you can take to    |                          |
| improve your reasoning abilities. You     |                          |
| will also learn techniques for            |                          |
| quantitative and financial analysis and   |                          |
| forecasting, as well as the fundamentals  |                          |
| of qualitative analysis and creative      |                          |
| thinking.                                 |                          |
+-------------------------------------------+--------------------------+
| Business Problem Solving: Problem-Solving |                          |
| Teams                                     |                          |
|                                           |                          |
| COURSE TSA-GEN-BUSPROBTEAMS-0001 (Rev -   |                          |
| 10/27/2003 08:06:22)                      |                          |
|                                           |                          |
| \'\'Business Problem Solving:             |                          |
| Problem-Solving Teams\'\': This course    |                          |
| covers guidelines for managing            |                          |
| problem-solving teams. You will learn how |                          |
| to manage a problem-solving team meeting  |                          |
| and how to motivate and communicate       |                          |
| effectively with team members.            |                          |
+-------------------------------------------+--------------------------+