The Park Heights Environmental Compliance Assistance Project

**A Quality of Life Survey on the Impact of the Project**

The Park Heights Environmental Compliance Assistance Project is a
partnership among the Park Heights Community, the Maryland Department of
the Environment, and the U.S. Environmental Protection Agency. One
important goal of the Project is to educate the operators of auto
mechanic/body shop facilities located in the Park Heights Community
about the environmental regulations governing their facilities and the
practices that will help them achieve and maintain compliance. *JG Note:
I believe that there should be some language here tying this to the
impact on the community that we mention below.*

**Your participation in this survey will help us measure the project's
impact on your community. All your responses to this survey will remain
private and confidential, only the responses of the group will be
reported, so your confidentiality will be protected.**

**(Please check or circle one of the given options)**

# HOUSING

1\. Do you own or do you rent the property you are living in at this
time

> \_\_\_\_\_ Own
>
> \_\_\_\_\_ Rent
>
> 2\. How long have you lived at this address?
>
> \_\_\_\_\_ less than one year
>
> \_\_\_\_\_ 1-3 years
>
> \_\_\_\_\_ 3-5 years
>
> \_\_\_\_\_ 5-10 years
>
> \_\_\_\_\_ 10-15 years
>
> \_\_\_\_\_ 15-20 years
>
> \_\_\_\_\_ more than 20 years
>
> 3\. Are there any Auto Mechanic shops or Auto Body Shops located
> within one city block from where you live?
>
> \_\_\_\_\_\_Yes
>
> \_\_\_\_\_\_No (Skip to question 5)
>
> \_\_\_\_\_\_Don't know (Skip to question 5)

4.  How would you characterize your relationship with these businesses.
    Is it

> \_\_\_\_\_\_\_\_ a positive relationship *JG note: perhaps just good
> or bad?*
>
> \_\_\_\_\_\_\_\_ a negative relationship
>
> \_\_\_\_\_\_\_\_ neutral

4a. Would you say that recently your relationship with this business or
these businesses

\_\_\_\_\_ has improved *JG Note: gotten better?*

\_\_\_\_\_ has gotten worse

\_\_\_\_\_ has stayed the same

> 4b. Do you believe that the operations of the Auto mechanic or auto
> body shops near you has impacted the value or condition of the
> property in which you live?
>
> \_\_\_\_ yes (If "yes" go to 4c.)
>
> \_\_\_\_ no (If the answer is "no" skip to question 5)
>
> \_\_\_\_ don't know (If the answer is "don't know" skip to question 5)

How do you think the operations of this business or businesses impacted
the value or condition of the property where you reside? *JG Note: This
question is not numbered?Also I do NOT believe that we need to get the
detail below. For our purposes, it is enough to know that they think the
value has been impacted. For now, I do not believe that we would be
doing anything with the more specific info as to how it was impacted. It
would seem more important to know whether the impact has been good or
bad or rather has the value improved, gotten worse or stayed the same.
This would also make the question consistent with the previous
question's (4a) scale.*

> 4c. Has it damaged the exterior of the home?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 4d. Have the operations led to the coating of the exterior with dirt
> soot or smoke?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 4e. Have the operations of the business or businesses led to soil
> erosion?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 4f. Have these business operations impacted your home or property in
> other ways?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No (Skip to question 5)
>
> \_\_\_\_ Not sure (Skip to question 5)
>
> 4g. What other ways? (please specify)
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

# KNOWLEDGE ABOUT AUTO MECHANICS/BODY SHOPS IN THE COMMUNITY

> 5\. Do you know about any Day Care or Child Care facility located
> within a city block of an Auto Mechanic or Auto Body Shop facilities
>
> Yes \_\_\_\_\_ (ask about the name) No \_\_\_\_\_ (go to 6) Not sure
> \_\_\_\_\_ (go to 6)
>
> 5a. Do you remember the name or names of any Daycare or Child Care
> facilities that are within one block of the Auto Mechanic or Body
> Shop?
>
> 1\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 2\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 3\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> *JG Note: Knowing the names of these places is not as important as
> knowing the locations. Just having the names would require someone to
> match up and address so that we know which shop is involved and then
> checking to see if that shop is on our list. I do NOT believe that we
> would expend resources to do that.*
>
> *So, maybe, this level of detail (the "a" questions") is NOT
> necessary. I am NOT sure what we would do with this info. This would
> be true for all of the questions in this section.*
>
> 6\. Do you know about any Elementary Schools located within a city
> block of an Auto Mechanic or Auto Body Shop facilities
>
> Yes \_\_\_\_\_ (ask about the name) No \_\_\_\_\_ (go to 7) Not sure
> \_\_\_\_\_ (go to 7)
>
> 6a. Do you remember the name or names of any Elementary School
> facilities that are within one block of the Auto Mechanic or Body
> Shop?
>
> 1\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 2\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 3\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 7\. Do you know about any Elder Care or Nursing Home facilities
> located within a city block of an Auto Mechanic or Auto Body Shop
> facilities
>
> Yes \_\_\_\_\_ (ask about the name) No \_\_\_\_\_ (go to 8) Not sure
> \_\_\_\_\_ (go to 8)
>
> Do you remember the name or names of any Elder Care or Nursing Home
> facilities that are within one block of the Auto Mechanic or Body
> Shop?
>
> 1\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 2\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 3\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 8\. Do you know about any hospitals or health care facilities located
> within a city block of a Auto Mechanic or Auto Body Shop facilities
>
> Yes \_\_\_\_\_ (ask about the name) No \_\_\_\_\_ (go to 9) Not sure
> \_\_\_\_\_ (go to 9)
>
> Do you remember the name or names of any hospital or health care
> facilities that are within one block of the Auto Mechanic or Body
> Shop?
>
> 1\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 2\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 3\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> *JG Note: you went from q 8 to q 10? There is no question 9?*
>
> 10\. Do you know about any grocery stores or food markets located
> within a city block of a Auto Mechanic or Auto Body Shop facilities
>
> Yes \_\_\_\_\_ (ask about the name) No \_\_\_\_\_ (go to 11) Not sure
> \_\_\_\_\_ (go to 11)
>
> Do you remember the name or names of any grocery stores or food market
> facilities that are within one block of the Auto Mechanic or Body
> Shop?
>
> 1\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 2\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 3\. Name \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

## C. HEALTH/SANITATION/AESTHETICS {#c.-healthsanitationaesthetics .unnumbered}

11. How concerned are you about the environmental impact of Auto
    Mechanic/Body Shops in your community?

> \_\_\_\_\_ very concerned
>
> \_\_\_\_\_ somewhat concerned
>
> \_\_\_\_\_ only a little concerned
>
> \_\_\_\_\_ not concerned

12. Do you see scrap tires around your neighborhood?

> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never (Skip to Question 13)
>
> 12a. Do you believe that it is the auto mechanic/body shops that are
> usually responsible for dumping those scrap tires?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never
>
> 12b. Do you believe others are often responsible for dumping those
> scrap tires?
>
> \_\_\_\_\_ Yes *JG Note: why did we change scales? Very often,
> sometimes, seldom, never would be consistent here?*
>
> \_\_\_\_\_ No (Skip to question 13)
>
> 12c. Who else do you think is responsible for scrap tires? *JG note: I
> like this very much.*
>
> \_\_\_\_\_ other industrial or retail business in the community
>
> \_\_\_\_\_ cars and trucks driving through the community
>
> \_\_\_\_\_ residents of this neighborhood and other neighborhoods
>
> *Perhaps you should make residents of OTHER neighborhoods separate?*
>
> \_\_\_\_\_ others (please specify if you can)
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 13\. Do you see evidence of any used oil disposed of improperly in
> your neighborhood?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never (Skip to Question 14)
>
> 13a. Do you believe that it is the auto mechanic/body shops that are
> usually responsible for the improperly disposed of oil?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never
>
> 13b. Do you believe others are often responsible for the improperly
> disposed of oil?
>
> \_\_\_\_\_ Yes scale?
>
> \_\_\_\_\_ No (Skip to question 14)
>
> 13c. Who else do you think is responsible for the improperly disposed
> of oil?
>
> \_\_\_\_\_ other industrial or retail business in the community
>
> \_\_\_\_\_ cars and trucks driving through the community
>
> \_\_\_\_\_ residents of this neighborhood and other neighborhoods
>
> \_\_\_\_\_ others (please specify if you can)
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 14\. Do you see any spills or release of hazardous materials that you
> think may be hazardous in your neighborhood?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never (Skip to Question 15)
>
> 14a. Do you believe that it is the auto mechanic/body shops that are
> usually responsible for the release of potentially hazardous
> materials?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never
>
> 14b. Do you believe others are often responsible for the release of
> potentially hazardous materials?
>
> \_\_\_\_\_ Yes scale?
>
> \_\_\_\_\_ No (Skip to question 15)
>
> 14c. Who else do you think is responsible for the release of
> potentially hazardous materials?
>
> \_\_\_\_\_ other industrial or retail business in the community
>
> \_\_\_\_\_ cars and trucks driving through the community
>
> \_\_\_\_\_ residents of this neighborhood and other neighborhoods
>
> \_\_\_\_\_ others (please specify if you can)
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

15. Are you bothered by odors generated by auto mechanic/body shops
    located near your neighborhood? *JG Note: why did we go from general
    (odors/tires etc in your neighborhood, to the specific (generated by
    auto shops)? I would have rather seen the same progression of
    questions. Bothered by odors, very often, etc. Then ask do you think
    they are from shops, others, list. The same sequence as the other
    questions. I do not see why odors is treated differently?*

> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never
>
> 16\. Do you see any wastewater discharge on the street?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_. Never (Skip to Question 17)
>
> 16a. Do you believe that it is the auto mechanic/body shops that are
> usually responsible for the wastewater discharge?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never
>
> 16b. Do you believe others are often responsible for the wastewater
> discharge?
>
> \_\_\_\_\_ Yes
>
> \_\_\_\_\_ No (Skip to question 17)
>
> 16c. Who else do you think is responsible for the wastewater
> discharge?
>
> \_\_\_\_\_ other industrial or retail business in the community
>
> \_\_\_\_\_ cars and trucks driving through the community
>
> \_\_\_\_\_ residents of this neighborhood and other neighborhoods
>
> \_\_\_\_\_ others (please specify if you can)
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> 17\. Are you aware of any other types of environmental pollution in
> your block, neighborhood or community
>
> \_\_\_\_\_ Yes
>
> \_\_\_\_\_ No (Skip to Question 18)
>
> \_\_\_\_\_ Not sure (Skip to Question 18)
>
> 17a. What other types of environmental pollution do you have in mind?
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.
>
> 17b. Do you believe that it is the auto mechanic/body shops that are
> usually responsible for these other types of environmental pollution?
>
> \_\_\_\_\_ Very often
>
> \_\_\_\_\_ Sometimes\
> \_\_\_\_\_ Seldom\
> \_\_\_\_\_ Never
>
> 17c. Do you believe others are often responsible for these other types
> of environmental pollution?
>
> \_\_\_\_\_ Yes
>
> \_\_\_\_\_ No (Skip to question 13)
>
> 17d. Who else do you think is responsible for these other types of
> environmental pollution?
>
> \_\_\_\_\_ other industrial or retail business in the community
>
> \_\_\_\_\_ cars and trucks driving through the community
>
> \_\_\_\_\_ residents of this neighborhood and other neighborhoods
>
> \_\_\_\_\_ others (please specify if you can)
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

D. KNOWLEDGE OF THE ENVIRONMENTAL COMPLIANCE ASSISTANCE PROJECT

> *JG note: I believe that these questions are inconsistent. We just
> went through asking questions about scrap tires, used oil, haz mat,
> odors, wastewater discharge and OTHER pollution. For whatever reason,
> here we added noise and smoke and left out odors, discharge etc. If we
> care about noise and smoke they should be added in section C. If we
> care about odors, that should be added in section D. We will have
> better info if we ask the same questions in BOTH sections. Section C
> gives us an idea of whether it is a problem in the neighborhood.
> Section D gives us an indication of whether there has been some degree
> of change. The 2 sections together give us a complete picture, BUT
> ONLY IF THE 2 SECTIONS MATCH each other and are CONSISTENT.*
>
> 18\. Recently have you noticed a reduction in the number of scrap
> tires on the roads in your neighborhood?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 19\. Recently have you noticed a reduction in the number of used oil
> spills found in your neighborhood?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 20\. Recently have you noticed a reduction in the release of other
> used auto parts or related materials in your neighborhood?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure

21\. Recently have you noticed a reduction in Auto Shop related noise
after 9 p.m.

> in your neighborhood?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 22\. Recently have you noticed a reduction in the smoke from auto in
> your neighborhood?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 23.Recently have you noticed a reduction in the smoke coming from auto
> shops in your neighborhood?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No
>
> \_\_\_\_ Not sure
>
> 24\. Have you noticed any other changes in the environmental impact of
> auto shops in your neighborhood in the last six months?
>
> \_\_\_\_ Yes
>
> \_\_\_\_ No (Skip to question
>
> \_\_\_\_ Not sure (Skip to question
>
> What change have you noticed?
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

25. Do you know about the Park Heights Environmental Compliance
    Assistance Program?

> \_\_\_\_\_ yes
>
> \_\_\_\_\_ no (Skip to Question 26)
>
> 25a. Do you believe that the Park Heights Environmental Compliance
> Assistance Program is helping to improve the environmental conditions
> in your block, neighborhood or community?
>
> \_\_\_\_yes
>
> \_\_\_\_\_no
>
> 25b. How did you learn about the Park Heights Environmental Compliance
> Assistance Program?
>
> \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

# Background

26. What is your age (in years) \_\_\_\_\_\_

27. How much education have you had?

> \_\_\_\_\_\_ less than 9th grade
>
> \_\_\_\_\_\_ Grades 9 to 12 no diploma
>
> \_\_\_\_\_\_ High School Graduate
>
> \_\_\_\_\_\_ Some College but no degree
>
> \_\_\_\_\_\_ Associates, or Bachelors Degree
>
> \_\_\_\_\_\_ Graduate degree

4.  28\. Are you currently employed?

    \_\_\_\_ yes

> \_\_\_\_ no (skip to question 30)

7.  29\. What is your primary occupation? *JG note: I do not know what
    we would do with this answer?*

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

9.  30\. What are your living arrangements?

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a.  public housing

b.  apartment

c.  private house

31\. How many persons live in your household? \_\_\_\_\_\_\_\_\_\_

32 How many members of your household fall within each of the following
age categories?

a.  under 5 years of age \_\_\_\_\_\_

b.  b\. 5 to 19 \_\_\_\_\_\_

c.  c\. 20 to 64 \_\_\_\_\_\_

d.  d\. 65 and over \_\_\_\_\_\_

> 33\. Please provide information about your total **household** income
> by checking one of the following income categories:

\_\_\_\_\_\_ less than \$10,000

\_\_\_\_\_\_ \$10,000 to \$24,000

\_\_\_\_\_\_ \$25,000 to \$49,000

\_\_\_\_\_\_ \$50,000 or above

#### Thank you for your cooperation {#thank-you-for-your-cooperation .unnumbered}

*Together we can make a difference in our community!*

Interviewer Please answer these two questions.

Was the respondent a man or a woman?

\_\_\_\_\_ Man

\_\_\_\_\_ Woman

What was the respondent's race?

\_\_\_\_ African-American

\_\_\_\_\_ White

\_\_\_\_\_ Asian

\_\_\_\_\_ Other or not able to tell