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***North American Fleet, Lease, Ford Motor Company***

***Remarketing Operations Regent Court, Drop 6N-2A***

***16800 Executive Plaza Dr.***

***Dearborn, Michigan 48126***

> October 1, 2002

Mr. Mel Globerman

Director

GSA Automotive Division

1941 Jefferson Davis Highway

Room 604

Arlington, VA 22202

Subject: Crown Victoria Police Interceptor (CVPI) Update

Ford Motor Company held a press conference on Friday, September 27, 2002
to announce a series of actions designed to make police work safer. This
included an upgrade kit, optional trunk package and trunk template to
help reduce the potential of fuel tank punctures in high-speed rear-end
accidents by shielding key components.

[Upgrade Kit]{.underline} (no cost)

-   Axle-mounted shields that cover the sway bar bracket, shock bracket
    and parking brake bolt (depending on model year).

-   Fuel tank strap shields that cover a key stress area.

-   A differential shield that covers differential bolts along the
    bottom of the differential.

[Optional Trunk Package]{.underline} (available at a cost)

-   An optional trunk package designed to help police officers carry
    sharp-edged, heavy equipment more safely, horizontally rather than
    longitudinally. This trunk package also will include a layer of
    puncture-resistant material and will be available to police by the
    end of the year.

[Trunk Template]{.underline}

-   A trunk template -- or pattern -- that can be placed in the trunk to
    show law enforcement agencies where equipment should or should not
    be mounted in the trunk.

[Eligible Vehicles]{.underline}

-   1992 -- 2003 model year Crown Victoria Police Interceptors (police
    duty).

(Continued)

Crown Victoria Police Interceptor (CVPI) Update (Continued)

[Civilian Consumers]{.underline}

-   Ford [does not]{.underline} recommend that **non-police** duty
    vehicles have the upgrades performed. Non-police customers do not
    use their cars in the same unusual, high-risk situations that police
    do. Police vehicles are involved in four times more accidents than
    non-police. Moreover, the exposure rate for police vehicles stopped
    along a highway is at least 1,000 times greater than civilian
    vehicles.

[Technical Service Bulletin (TSB) Modifications]{.underline}

-   The upgrade options being offered as of September 27 supersede the
    TSB (#01-21-14) modifications previously issued. Also, all 2003
    model year CVPI vehicles ordered after September 27 will have the
    upgrades already installed.

-   Agencies who paid for repairs under TSB \# 01-21-14 will receive
    refunds. Agencies must provide payment documentation. Instructions
    will be provided in a TSB issued later.

[Parts for Installation]{.underline}

-   Parts are not available until estimated 3^rd^ week of October
    (10/21/02) and November. Police agencies will be able to register
    for the Service Kit for their vehicles and the Ford Dealership where
    they should be installed. Please see topic \"Police Fleet users only
    -- Register for the Service Kit\" in the website
    [www.cvpi.com](http://www.cvpi.com/).

In summary, the Upgrade Kits and installation by Ford dealers will
provided at no charge to customers, however, there will be a cost
(information provided later) for the Optional Trunk Package.

Please contact me at 313-390-1262, fax 313-337-8037 or E-mail
(<dthomp10@ford.com>) if you have questions or require additional
information.

Dorothy Thompson

Dorothy Thompson

Federal Government Account Manager

wmw/CVPI Updates