**Table of Contents**

+---------------------------------------------+------------------------+
| ## SECTION                                  | # PAGE                 |
+---------------------------------------------+------------------------+
| ##### Information for 2008                  | i                      |
+---------------------------------------------+------------------------+
| ##### Welcome                               | 1                      |
+---------------------------------------------+------------------------+
| Important Information                       | 2                      |
+---------------------------------------------+------------------------+
| Pre-Training Checklist                      | 3                      |
|                                             |                        |
| #####                                       |                        |
+---------------------------------------------+------------------------+
| ##### Key Information                       | 4                      |
+---------------------------------------------+------------------------+
| ##### Contact and Other General Information | 7                      |
+---------------------------------------------+------------------------+
| Tentative Training Schedule                 | 8                      |
+---------------------------------------------+------------------------+
| Lodging Information                         | 9                      |
+---------------------------------------------+------------------------+
| Directions From Area Airports to the        | 12                     |
| Marriott Hotels in Gaithersburg, Maryland   |                        |
+---------------------------------------------+------------------------+
| Examiner Training Reimbursement Process and | 14                     |
| Guidelines                                  |                        |
+---------------------------------------------+------------------------+
| 2008 MBNQA Examiner Training Expense Report | 16                     |
+---------------------------------------------+------------------------+
| Travel Arrangement Form                     | 17                     |
+---------------------------------------------+------------------------+
| 2008 Team Baldrige Shirts Order Form        | 19                     |
+---------------------------------------------+------------------------+

**\*\*\*Information for 2008\*\*\***

**[Training Location]{.underline}**

All training classes will be held at the Gaithersburg Marriott
Washingtonian Center, 9751 Washingtonian Boulevard, Gaithersburg, MD
20878,\
(301) 590-0044. This is also one of the hotels used for lodging.

**[Logistics Information]{.underline}**

For information on lodging, travel, and other logistic aspects of
Examiner Training, see
<http://www.baldrige.nist.gov/Examiner_Training_Logistics.htm>. At the
site, click on "MS Word Version---Examiner Training Logistics
information booklet."

**[Prework]{.underline}**

Prework will be distributed in early April. Please review the
instructions in your package, as this year's prework assignment is
different from the 2007 assignment.

**[Fedex Shipping of Training Materials]{.underline}**

Due to budget constraints, the Baldrige Program will not be able to pay
for shipping of the examiner training materials at the end of the
training session on Fridays. Binder clips will be provided for you to
secure your training materials should you decide to remove them from the
hard cover training notebook. We apologize for any inconvenience this
may cause.

**Welcome**

Congratulations on being selected to serve on the **2008 Malcolm
Baldrige National Quality Award Board of Examiners**!

As a Malcolm Baldrige Examiner, you provide a valuable service to your
country by using your expertise to improve the performance of U.S.
organizations.

We encourage you to take advantage of the incredible opportunity
Examiner Training offers you to **learn from and network** **with** the
nation's foremost performance excellence professionals.

This booklet is designed to help you with travel, lodging, and other
logistic aspects of Baldrige Examiner Training.

Please feel free to contact the Examiner Help Center with questions. Our
toll-free number is (877) 237-9064 (option 1), and our e-mail address is
examinerlogistics@nist.gov.

**[IMPORTANT]{.underline}**

If you need to change your attendance week for Examiner Training, please
send an e-mail with your request to <examinerlogistics@nist.gov>. Type
"Training Date Change" in the email subject line. You may also call\
(877) 237-9064 (option 1) to make your request. A staff member is
available Monday through Friday from 8:30 a.m. to 4:30 p.m. Eastern Time
to handle your inquiries. Your inquiries will be addressed no later than
the next business day.

For questions regarding the Examiner Preparation Course and prework,
call (877) 237-9064 and select option 2.

For hotel questions, contact the American Society for Quality (ASQ) at
<mbnqa@asq.org> or by phone, 414-765-7205.

**Pre-Training Checklist**

-   **Read this booklet thoroughly!**

-   Make airline reservations (if necessary).

-   Fax your completed Travel Arrangement Form to the Examiner Training
    Team two weeks before your session. The form is in this booklet.

-   Contact the hotel with your credit card information to confirm your
    reservation.

-   Notify ASQ (mbnqa@asq.org) or phone 414-765-7205 by April 14 if you
    [do not plan to stay at either of the two reserved Marriott
    hotels]{.underline} during your training session.

-   Make arrangements for ground transportation from the airport to the
    Marriott hotels in Gaithersburg, Maryland.

-   Schedule adequate time to complete your prework scorebook (40-plus
    hours).

-   Bring [the original version and one copy]{.underline} of your
    completed prework to training. (You will give the copy to NIST and
    use the original in training.)

-   Optional---Order your "Team Baldrige 2008" shirt by April 14. The
    order form is in this booklet.

-   Bring this booklet to assist you along the way and during training.

**Key Information**

**[Training]{.underline}**

**Location**

> All training classes will be held at the Gaithersburg Marriott
> Washingtonian Center in Gaithersburg, Maryland.

**Parking**

> Free on-site parking is available at the Gaithersburg Marriott
> Washingtonian Center and The Courtyard by Marriott Washingtonian
> Center.

Class Starting Time

> Classes will start at 8:30 a.m. Tuesday through Thursday and start at
> 8:30 a.m. on Friday.

Attendance and Class Ending Times

Attendance at all of Examiner Training is very important. Please plan to
arrive at training on time each day and to remain for the full day,
including Friday. Classes will end at approximately 5:30 p.m. Tuesday,
Wednesday, and Thursday, and at 1:30 p.m. on Friday. Examiners who do
not stay until the end of training will not receive certificates and
will not be considered members of the 2008 Board of Examiners.

Flight Reservations for Friday

Examiner Training will end at 1:30 p.m. on Friday. At the conclusion of
training, NIST will provide transportation to area airports, and the
Gaithersburg Marriott Washingtonian Center will provide transportation
to the Shady Grove Metro Station. Plan to be en route to the airport by
1:30 p.m.; please schedule your flight on Friday for 4:30 p.m. or later.

**Training Week Change**

> To request a training week change, send an e-mail ASAP to
> <examinerlogistics@nist.gov>, with "Training Date Change" in the
> subject line, or call (877) 237-9064 (option 1). Additionally, **if
> you change your week of training, notify the hotel of this change**.

**Emergency Cancellation**

> If you are unable to attend your scheduled class due to an emergency,
> please contact the Examiner Help Center immediately
> (examinerlogistics@nist.gov or \[877\] 237-9064, option 1).

**Key Information (continued)**

**[Meals]{.underline}**

**Meals Provided at No Charge**

> The Gaithersburg Marriott Washingtonian Center will provide
> continental breakfast, lunch, and snacks Tuesday through Friday as
> well as dinner on Wednesday evening at no charge to Examiners. Both
> the Gaithersburg Marriott Washingtonian Center and the Courtyard by
> Marriott also provide alternative fare, such as hot breakfasts, but
> you must pay for these alternative meals.

**Breakfast**

> A continental breakfast will be available starting at 7:15 a.m. at the
> Gaithersburg Marriott Washingtonian Center in the dining tent, near
> the training classrooms.

**Lunch and Snacks**

> A buffet lunch and snacks will be provided Tuesday through Friday.

**Tuesday Night---No-Host Dinner**

> If you wish, meet in the lobby of your hotel to form dinner parties
> with other Examiners. Each hotel will provide a list of restaurants
> within walking distance.

**Wednesday Night---Examiner Dinner**

> You are invited to attend a dinner on Wednesday night at the
> Gaithersburg Marriott Washingtonian Center. Harry Hertz, Director of
> the Baldrige National Quality Program, will share changes to and
> current information on the Baldrige Program. Attendance at this dinner
> is limited to Baldrige Examiners and Examiner Training staff.

**[Transportation]{.underline}**

Arrival at Hotel

Please make your own arrangements for travel to your hotel. See the next
page for information on getting from area airports to the Marriott
hotels.

> The Gaithersburg Marriott Washingtonian Center provides complimentary
> shuttle service to the hotel from the Shady Grove Metro (train)
> Station. Hours of operation are Monday through Friday from 6:00 a.m.
> to 9:45 a.m. and 5:00 p.m. to 8:45 p.m. Call the hotel prior to your
> arrival to request pickup. After shuttle-service hours, the Marriott
> offers a voucher system through Capitol City Limo, (301) 424-5466. All
> pickups must be scheduled in advance.

Ground Transportation Information

**Commercial Transportation Services\
**Disclaimer: These commercial businesses have no official relationship
with NIST. We provide this information as a convenience to NIST visitors
and conference attendees. NIST does not endorse or guarantee the quality
or services provided by these businesses.

**Taxi Services**\
\
Action Taxi: (301) 840-1000\
Barwood Cab: (301) 984-1900\
Regency Taxi: (301) 990-9000\
\
**Airport Transportation**: (provides transportation to Reagan National,
Baltimore-Washington International or Dulles Airports)\
\
Maryland Airport Shuttle: (301) 881-8800\
Montgomery Shuttle: (301) 230-0000\
\
\
**Limousine Service:** (provides transportation to the
Baltimore-Washington International Airport)

Capitol City Limo: (301) 424-5466

Crystal Limousine and Sedan Service: (800) 872-2797\
Montgomery Sedan Service: (301) 681-8961

Roadmaster Transportation\
Executive Sedan and Wagon Limos:\
Serving-National, Dulles & BWI Airports\
(301) 881-7200 or 1-800-283-5634\
\
**Car Rental**\
\
Budget Rent A Car\
905 N. Frederick Ave., Gaithersburg, Md.\
(301) 670-4835

Cenit Rent A Car\
711 E. Gude Dr., Rockville, Md.\
(301) 309-0808

Enterprise Rent A Car\
2 Montgomery Village Ave., Gaithersburg, Md.\
(301) 670-6272

Thrifty Car Rental\
620 Perry Pkwy., Gaithersburg, Md.\
(301) 258-0000

Total Car Rental\
8041 Queenair Dr., Gaithersburg, Md.\
(301) 948-8687

Hertz Rent A Car\
408 N. Frederick Ave., Gaithersburg, Md.\
(301) 926-1132

**Contact Information**

**General Questions**

NIST Examiner Help Center (877) 237-9064 (option 1)

ASQ (414) 765-7205

or e-mail examinerlogistics@nist.gov

**Marriott Hotels**

Toll-free (800) 228-9290

Gaithersburg Marriott Washingtonian Center (301) 590-0044

The Courtyard by Marriott Washingtonian Center (301) 527-9000

**Other General Information**

Training Registration

> Registration will be held in the main foyer of the Gaithersburg
> Marriott Washingtonian Center. If you are attending Senior Training or
> New Examiner Orientation, plan to register on Tuesday morning. If you
> are attending only the Examiner Preparation Course, plan to register
> on Wednesday morning.

## Photos

> Photos of new Examiners, Examiners without a photo on file, and Alumni
> will be taken at registration. Photos are used for consensus and site
> visit teams. You will be notified at registration if you need to have
> your photo taken.

### Special Assistance

> If you require special assistance during training, please call the
> NIST Examiner Help Center at (877) 237-9064 (option 1) or send an
> e-mail message to examinerlogistics@nist.gov. Type "special
> assistance" in the subject line.

## Dress and Average Temperatures

> Casual business dress is appropriate for all Examiner Preparation
> Course events, including the Wednesday dinner. Although the average
> temperature for the Washington, D.C., metropolitan area in May is
> 63ºF, temperatures can vary from 50ºF to 90ºF. It may also be rainy.
>
> The temperature of the training classrooms can vary, so layered
> clothing is appropriate. Many Examiners bring sweaters or light
> jackets to class.

**PLEASE REFRAIN FROM BRINGING LAPTOPS AND OTHER DEVICES TO THE TRAINING
CLASS. THE HOTEL AND NIST CANNOT BE HELD RESPONSIBLE FOR STOLEN OR
DAMAGED PERSONAL EQUIPMENT.**

**Tentative Training Schedule**

Times are approximate.

## Tuesday: Senior Training & New Examiner Orientation

7:15 a.m. Continental breakfast at the Gaithersburg Marriott
Washingtonian Center

7:30 a.m. Class registration and photo taking

> **(You will need an original and one copy of your completed prework to
> register for training. You will give the copy to NIST and use the
> original during training.)**

8:30--5:30 Senior Training and New Examiner Orientation classes

Midday Lunch

> Evening No-host dinner group or dinner on your own

**\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\--**

## 

## Wednesday: Examiner Preparation Course

7:15 a.m. Continental breakfast at the Gaithersburg Marriott
Washingtonian Center

> 7:30 a.m. Class registration and photo taking for Examiners who did
> not register Tuesday
>
> **(You will need an original and one copy of your completed prework to
> register for training. You will give the copy to NIST and use the
> original during training.)**

8:30 a.m. Opening session in the tent

> Midday Lunch in the tent
>
> 5:30 p.m. Class ends
>
> 6:00 p.m. Reception and dinner for all attendees and Examiner Training
> staff
>
> 7:30 p.m. Adjournment

## Thursday: Examiner Preparation Course

> 7:15 a.m. Continental breakfast at the Gaithersburg Marriott
> Washingtonian Center
>
> 8:30 a.m. Class begins
>
> Midday Lunch in the tent
>
> 5:30 p.m. Class ends
>
> Evening Dinner on your own

## Friday: Examiner Preparation Course

> 7:15 a.m. Continental breakfast at the Gaithersburg Marriott
> Washingtonian Center
>
> 8**:**00 a.m. Class begins
>
> 12:10 p.m. Lunch and closing session
>
> 1:30 p.m. Depart Gaithersburg Marriott Washingtonian Center for area
> airports

**Lodging Information**

**[Reservations/Guarantees]{.underline}**

Blocks of rooms have been reserved for Examiners at the Courtyard by
Marriott Washingtonian Center and the Gaithersburg Marriott
Washingtonian Center. Please note that only a limited number of rooms
are available at the Courtyard by Marriott.

The hotels are within three to five minutes' walking distance of each
other and within walking distance of the Rio shopping plaza and the
shops at Washingtonian Center.

The Gaithersburg Marriott Washingtonian Center is a full-service hotel
with a restaurant, complimentary high-speed Internet service, and
exercise facilities. It is located at 9751 Washingtonian Boulevard,
Gaithersburg, MD 20878; telephone (301) 590-0044. The room rate is \$194
plus tax.

The Courtyard by Marriott is a new facility with complimentary
high-speed Internet service, an exercise facility, and a restaurant
serving light fare and beverages. It is located at 204 Boardwalk Place,
Gaithersburg, MD 20878; telephone (301) 527-9000. The room rate is \$184
plus tax. A limited number of rooms are available.

For directions to the hotels, see "Directions From Area Airports to the
Marriott Hotels in Gaithersburg, Maryland" in this booklet.

**You must wait to receive an e-mail from our office confirming your
scheduled training before making your hotel reservation.**

**To make reservations, call the hotels directly, or reserve online at
<http://www.baldrige.nist.gov/Examiner_Training_Logistics.htm>.**

-   **To get the block rate, make your reservations by April 11. After
    this date, the block rate will not be available.**

-   If you are attending [Senior Training or New Examiner
    Orientation]{.underline} (Tuesday), make reservations to check in
    Monday evening and check out Friday morning.

-   If you are attending the [Examiner Preparation Course
    only]{.underline} (Wednesday through Friday), make reservations to
    check in Tuesday evening and check out Friday morning. [Do not
    make]{.underline} reservations for Monday night, as only a limited
    number of rooms are reserved for Senior and New Examiners on Monday.

-   **If you are not planning to stay at one of the Gaithersburg
    Marriott hotels, please inform ASQ by April 14** (\[414\] 765-7205
    or mbnqa@asq.org).

-   **All Examiners are required to pay lodging and any other expenses
    incurred as a result of unscheduled hotel cancellations or failure
    to cancel reservations.**

**[To reserve by telephone]{.underline}**, call

-   \(800\) 228-9290 for either hotel

-   \(301\) 590-0044 for the Gaithersburg Marriott Washingtonian Center

-   \(301\) 527-9000 for the Courtyard by Marriott Washingtonian Center

Inform the reservations clerk that you are attending Baldrige Examiner
Training, and be prepared to provide the appropriate block code below
for your training week and arrival and departure dates.

If you stay at the Gaithersburg Marriott Washingtonian Center, provide
one of the following titles and codes when making your reservation:

Baldrige Examiner Training Week 1 Dates: 4/28--5/2/08 Code: BEEBEEA

Baldrige Examiner Training Week 2 Dates: 5/5--5/9/08 Code: BTTBTTA

Baldrige Examiner Training Week 3 Dates: 5/12--5/16/08 Code: BLLBLLA

Baldrige Examiner Training Week 4 Dates: 5/19--5/23/08 Code: BDGBDGA

The block rate for the Marriott Washingtonian Center is \$194 per night
plus tax.

If you stay at the Courtyard by Marriott, provide one of the following
titles and codes when making your reservation:

Baldrige Examiner Training Week #1 Date: 4/28--5/2/08 Code: BALBALA

Baldrige Examiner Training Week #2 Date: 5/5--5/9/08 Code: BLEBLEA

Baldrige Examiner Training Week #3 Date: 5/12--5/16/08 Code: BATBATA

Baldrige Examiner Training Week #4 Date: 5/19--5/23/08 Code: BEXBEXA

The block rate for the Courtyard by Marriott is \$184 per night plus
tax.

**You must wait to receive an e-mail from our office confirming your
scheduled training week before making your hotel reservation.**

**[To reserve online]{.underline}**, go to
<http://www.baldrige.nist.gov/Examiner_Training_Logistics.htm>:

.

1)  Click "Find & Reserve" on the top banner of the Marriott home page.

2)  In the "... or Search by Keyword" field, enter either Courtyard by
    Marriott Washingtonian Center or Gaithersburg Marriott Washingtonian
    Center.

3)  Click "Check Availability."

4)  Select a check-in and check-out date. Include the appropriate group
    code from the list above within the "Additional Information"
    section.

> 5\) Click "Check Rates & Availability."
>
> 6\) Select your room type by clicking the appropriate "Reserve a Room"
> button.
>
> 7\) Select any additional room preferences. (These are noted but not
> guaranteed.)
>
> 8\) Review details to ensure accuracy, and click "Continue."
>
> 9\) Complete the "Guest Information" section.
>
> 10\) Click "Complete Reservation."
>
> 11\) Print the reservation confirmation.

**[Unscheduled Hotel Room Cancellations and]{.underline}**

**[Class Changes]{.underline}**

If an emergency makes it impossible for you to attend your assigned
class, please let NIST know immediately. All Examiners are required to
attend and complete an Examiner Preparation Course session.
Accommodations will be rescheduled on a space-available basis. Changes
from the originally assigned classes are discouraged, and it may not be
possible to accommodate your request to reschedule. If class-scheduling
issues arise, please follow this procedure:

1)  E-mail your request to NIST (examinerlogistics@nist.gov). In your
    e-mail, include your name and your request to reschedule. You will
    receive a response no later than the next business day after receipt
    of your request. In the subject line type "Training Date Change".

2)  **If your class change is approved by NIST, contact the hotel
    immediately to change your reservations. Please remember also to
    cancel your original hotel reservation so that you are not charged
    for both reservations. You will not be reimbursed for reservations
    that you fail to cancel or change.**

If you have any questions about hotel reservations, room changes, or
cancellations, contact ASQ at (414) 765-7205 or email ASQ at
mbnqa@asq.org.

**Directions From Area Airports to the Marriott Hotels in Gaithersburg**

Gaithersburg is located about 25 miles northwest of Washington, D.C.,
via Interstate Route 270. For additional information, see Marriott's Web
site ([www.marriott.com](http://www.marriott.com/)).

+-----------------------------------+-----------------------------------+
| Gaithersburg Marriott             | Courtyard by Marriott             |
| Washingtonian Center              | Washingtonian Center              |
|                                   |                                   |
| 9751 Washingtonian Blvd.          | 204 Boardwalk Place               |
|                                   |                                   |
| Gaithersburg, MD 20878            | Gaithersburg, MD 20878            |
|                                   |                                   |
| \(301\) 590-0044                  | \(301\) 527-9000                  |
+-----------------------------------+-----------------------------------+

**[By Taxicab, Shuttle Van, or Auto]{.underline}**

**[From Washington Dulles International Airport]{.underline}**

Take the Dulles Access Road to Interstate 495 (toward Baltimore). Take
I-270 northbound, and follow the directions below to the Gaithersburg
Marriott hotels from\
I-270.

**[From Ronald Reagan Washington National Airport (formerly National
Airport)]{.underline}**

Take the George Washington Memorial Parkway northbound to I-495. Exit
north (from the right lane) onto I-495 toward Maryland. From I-495, take
the exit for I-270 northbound, and follow the directions below to the
Gaithersburg Marriott hotels from\
I-270.

**[From Baltimore/Washington International Thurgood Marshall Airport
(formerly Baltimore/Washington International \[BWI\]
Airport)]{.underline}**

Take the Baltimore-Washington Parkway southbound toward Washington, and
go 20 miles to I-495. Take I-495 toward Silver Spring/Bethesda. Follow
I-495 to I-270 northbound, and follow the directions below to the
Gaithersburg Marriott hotels from\
I-270.

**[To the Gaithersburg Marriott Hotels From I-270]{.underline}**

From I-270, take Exit 9B (Sam Eig Highway). From the right lane,
immediately enter the ramp for Washingtonian Boulevard. Turn left at the
traffic light onto Washingtonian Boulevard. Proceed straight through two
traffic circles. To get to the Courtyard by Marriott, turn left onto
Waterfront Place (directly before the parking garage). The Gaithersburg
Marriott Washingtonian Center is one long block farther on the left.

**[By Metrorail (Subway)]{.underline}**

From Ronald Reagan Washington National Airport (formerly National
Airport), either (1) take the Yellow Line to Gallery Place, then
transfer to the Red Line toward Shady Grove, [or]{.underline} (2) take
the Blue Line to Metro Center, then transfer to the Red Line toward
Shady Grove. The Shady Grove Metro Station is at the end of the Red
Line. From the Shady Grove Metro Station, taxicab service is available
for transportation to the hotels.

The Gaithersburg Marriott Washingtonian Center provides complimentary
shuttle service to the hotel from the Shady Grove Metro Station. Hours
of operation are Monday through Friday from 6:00 a.m. to 9:45 a.m. and
5:00 p.m. to 8:45 p.m. Call the hotel prior to your arrival to request
pickup. After shuttle-service hours, the Marriott offers a voucher
system through Capitol City Limo, (301) 424-5466. All pickups must be
scheduled in advance.

**Examiner Training Reimbursement Process and Guidelines**

Funding for Examiner reimbursement comes from the Award Program. The
Program receives no federal funding, and application fees are kept to a
minimum. In light of this, the Program needs to operate with an eye
toward fiscal responsibility and with maximum support from volunteers.
For 2008, the Program requests that all Examiners ask their employers to
fund their travel and expenses for Examiner Training prior to submitting
a request for reimbursement. For Examiners who do not receive travel
reimbursement from their employers, specific guidelines for
reimbursement from the Program are below.

Please note that the Examiner Training reimbursement process and
guidelines do not apply to Alumni Examiners. Alumni Examiners will not
be reimbursed for any expenses incurred during Examiner Training.

**[Reimbursement Process]{.underline}**

Please complete the 2008 MBNQA Examiner Expense Report in this booklet.
This form is required and must be accompanied by a **[detailed receipt
for each expense claimed]{.underline}**. Mail the report and receipts to
the address on the bottom of the report **[by July 1,
2008]{.underline}**. Once received at ASQ, the request will be processed
within ten business days. The reimbursement check will be sent via
regular mail.

To ensure timely processing of your request,

1.  Submit a legible expense report. Additional copies of the form will
    be available at Examiner Training. You also may call the ASQ
    Baldrige Office at (414) 765-7205 to obtain a copy of the form.

2.  Adhere **[strictly]{.underline}** to the reimbursable expenses
    guidelines below.

3.  Include a legible, **[detailed, itemized receipt]{.underline}** to
    support each expense you are claiming for reimbursement.

4.  Mail your request to ASQ no later than July 1, 2008. This date is
    important as it enables us to meet our fiscal-year and budget
    guidelines.

**[Reimbursable Expenses]{.underline}**

**[AIRFARE (maximum allowed: \$600 for coach fare only)]{.underline}**

Coach (not first-class) airfare will be reimbursed at the advance
purchase price **[up to \$600]{.underline}**. If the cost of your
airline ticket exceeds \$600, you will be reimbursed only for \$600. You
must provide a legible receipt. **[This amount applies to airfare costs
only and does not include passenger-owned vehicle (POV) miles to your
home airport or airport parking fees]{.underline}**.

**[LODGING]{.underline}**

Lodging costs for the Gaithersburg Marriott Washingtonian Center will be
reimbursed at the rate of \$194 plus tax per day. Costs for the
Courtyard by Marriott will be reimbursed at the rate of \$184 plus tax
per day.

If you stay at a different location, the Program **[will
not]{.underline}** provide reimbursement. If you upgrade your room, the
program will provide reimbursement only up to the rates stated above for
each hotel. **[Monday-night stays]{.underline}** will be reimbursed
**[only]{.underline}** for Examiners who attend Tuesday training. **[No
Friday-night stays]{.underline}** will be reimbursed.

**[MEALS AND GROUND TRANSPORTATION]{.underline}**

The maximum amount reimbursed for meals and ground transportation
combined is \$50 for the week. In addition to breakfast and lunch
Tuesday through Friday, dinner is provided for Examiners and training
staff on Wednesday evening. In view of this, the Program will not
reimburse Examiners for breakfast and lunch expenses on Tuesday through
Friday or for dinner expenses on Wednesday evening. Reimbursement for
meals (dinner on Monday evening---**[only for Examiners attending
Tuesday training]{.underline}---**Tuesday evening, and Thursday evening
will be approved **[up to]{.underline}** the **[\$50]{.underline}**
allowed for the week.

Examiners may not request reimbursement for expenses that were not
incurred, such as a flat per diem rate. **[Each meal expense submitted
for reimbursement must be accompanied by a dated, itemized receipt.
Credit card receipts for meals are not sufficient.]{.underline}**

***PLEASE NOTE: Federal regulations specifically disallow reimbursement
for alcohol and entertainment expenses.***

Reimbursable transportation expenses include taxicab fares and shuttle
fees at your home location and in Gaithersburg. The program will not
reimburse for car rental or limousine services.

***PLEASE NOTE: NIST will provide transportation to the major area
airports on Friday at no charge to Examiners. Therefore, ground
transportation on Friday is not a reimbursable expense.***

[The maximum allowable expense for POV mileage is \$600.]{.underline}

Examiners forgoing air travel and choosing to drive their own vehicles
to training will be reimbursed at the federal travel POV mileage rate
(currently \$0.485 per mile) plus tolls. The total amount claimed for
POV mileage and tolls may not exceed \$600 for round-trip travel from
the Examiner's home location to Gaithersburg, Maryland, for training.
This amount may not be combined with airfare reimbursement.

  ------------- ------------------------------------------ --------------
  Name (please                                             **ASQ USE
  print):                                                  ONLY**

  CHECK PAYABLE                                            
  TO:                                                      

  Mail check                                               
  to:                                                      

                                                           

                                                           

                                                           

  *Expenses are                                            
  for:*                                                    
  ------------- ------------------------------------------ --------------

 *REMINDER: Detailed receipts must accompany each expense being claimed
for reimbursement.* 

+--------------+---+--------+---+-------+--------+--------+---+-----------+
| **           |   | *M     |   |       |        |        |   | \$        |
| *Airfare:*** |   | aximum |   |       |        |        |   |           |
|              |   | a      |   |       |        |        |   |           |
|              |   | llowed |   |       |        |        |   |           |
|              |   | amount |   |       |        |        |   |           |
|              |   | \~     |   |       |        |        |   |           |
|              |   | \$600  |   |       |        |        |   |           |
|              |   | Coach  |   |       |        |        |   |           |
|              |   | Fare   |   |       |        |        |   |           |
|              |   | Only*  |   |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
|              |   |        |   |       |        |        |   | *Total    |
|              |   |        |   |       |        |        |   | Airfare*  |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| **           |   |        |   |       |        |        |   | \$        |
| *Lodging:*** |   |        |   |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| *\$194 or    |   | *M     | * |       | *Wedn  | *Thu   |   | *Total    |
| \$184 + tax  |   | onday* | T |       | esday* | rsday* |   | Lodging*  |
| per day*     |   |        | u |       |        |        |   |           |
|              |   |        | e |       |        |        |   |           |
|              |   |        | s |       |        |        |   |           |
|              |   |        | d |       |        |        |   |           |
|              |   |        | a |       |        |        |   |           |
|              |   |        | y |       |        |        |   |           |
|              |   |        | * |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| ***Meals:*** |   |        |   |       |        |        |   | \$        |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| ***Total     |   | *M     | * |       | *Wedn  | *Thu   |   | *Total    |
| allowed:     |   | onday* | T |       | esday* | rsday* |   | Meals*    |
| \$50***      |   |        | u |       |        |        |   |           |
|              |   |        | e |       |        |        |   |           |
| *\$50 is the |   |        | s |       |        |        |   |           |
| combined     |   |        | d |       |        |        |   |           |
| TOTAL amount |   |        | a |       |        |        |   |           |
| allowed for  |   |        | y |       |        |        |   |           |
| both meals   |   |        | * |       |        |        |   |           |
| and          |   |        |   |       |        |        |   |           |
| tran         |   |        |   |       |        |        |   |           |
| sportation.* |   |        |   |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| ***Transp    |   |        |   |       |        |        |   | \$        |
| ortation:*** |   |        |   |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| *Total       |   | *M     | * |       | *Wedn  | *Thu   |   | *Total    |
| allowed:     |   | onday* | T |       | esday* | rsday* |   | Trans*    |
| **SEE MEALS  |   |        | u |       |        |        |   |           |
| ABOVE***     |   |        | e |       |        |        |   |           |
|              |   |        | s |       |        |        |   |           |
| *(taxicab,   |   |        | d |       |        |        |   |           |
| airport      |   |        | a |       |        |        |   |           |
| parking      |   |        | y |       |        |        |   |           |
| fees)*       |   |        | * |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| ***POV:***   |   |        |   |       |        |        |   | \$        |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| *Max         |   | *M     | * |       | *Wedn  | *Thu   |   | *Total    |
| allowed:     |   | onday* | T |       | esday* | rsday* |   | POV*      |
| \$600*       |   |        | u |       |        |        |   |           |
|              |   |        | e |       |        |        |   |           |
| *Reimb. at   |   |        | s |       |        |        |   |           |
| rate of      |   |        | d |       |        |        |   |           |
| \$0.485 per  |   |        | a |       |        |        |   |           |
| mile*        |   |        | y |       |        |        |   |           |
|              |   |        | * |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
|              |   |        |   |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
|              |   |        |   |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+
| **TOTAL      | * |        |   |       |        |        |   |           |
| EXPENSES:**  | * |        |   |       |        |        |   |           |
|              | \ |        |   |       |        |        |   |           |
|              | $ |        |   |       |        |        |   |           |
|              | * |        |   |       |        |        |   |           |
|              | * |        |   |       |        |        |   |           |
+--------------+---+--------+---+-------+--------+--------+---+-----------+

  ------------------------ ----------------------------------------------
  ***Examiner Signature &  
  Date:***                 

  ------------------------ ----------------------------------------------

**[MAIL THIS COMPLETED FORM ALONG WITH DATED, DETAILED RECEIPTS
TO:]{.underline}**

American Society for Quality/MBNQA \~ Examiner Reimbursement

PO Box 3005

Milwaukee, WI 53201-3005

*Questions about your reimbursement? Contact the ASQ Baldrige Examiner
Hotline at (414) 765-7205*

2008 Baldrige Examiner Training

Travel Arrangement Form

**Please complete this form [whether or not]{.underline} you require
assistance.**

**FAX the form to the Examiner Training Team at**

**(301) 948-3716 or (301) 990-7238.**

NIST will reserve transportation to area airports and the Shady Grove
Metro Station at the conclusion of the Examiner Preparation Course.
Please answer the questions below and fax this form to the Training Team
[two weeks before your training session]{.underline}.

-   You are responsible for arranging your own transportation to the
    hotel before training.

-   You will be taken to the hotel to board the airport shuttles after
    training on Friday.

-   Schedule your return flight on Friday for 4:30 p.m. or later.

```{=html}
<!-- -->
```
-   Attendance at Examiner Training is very important. Please do not
    plan to leave Examiner training early. Examiners who do not stay to
    the end of training will not receive certificates and will not be
    considered members of the 2008 Board of Examiners.

YOUR NAME \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ CLASS
DATE\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

**Please complete if you need no assistance:**

\[ \] I do **NOT** need transportation assistance.

**Please complete if you need assistance:**

I **NEED** transportation on Friday to:

\[ \] Baltimore/Washington International Airport

\[ \] Washington Dulles International Airport

\[ \] Ronald Reagan National Airport

\[ \] Shady Grove Metro Station

-   My flight is scheduled to depart at p.m.

**2008 Team Baldrige Polos**

To ensure that you receive the correct shirt size, it is recommended
that you preorder your shirt by faxing the following form to ASQ by
April 14.

During training, a very limited number of shirts will be available for
purchase by credit card only.

+-----------------------------------------------------------------------+
| ***2008 TEAM BALDRIGE POLOS***                                        |
+-----------------------------------------------------------------------+
| ***Order your 2008 Malcolm Baldrige Board of Examiners Polo!!***      |
|                                                                       |
| The Land's End 100% cotton mesh polo fights fading, wrinkles &        |
| pilling.                                                              |
|                                                                       |
| [Men's polo]{.underline}: Classic, relaxed fit with hemmed short      |
| sleeves. Color: Dark Charcoal Grey                                    |
|                                                                       |
| [Women's polo:]{.underline} Flattering women-specific cut with shaped |
| waist & straight, hip-length hem. Color: Hyacinth                     |
|                                                                       |
| Both fit true to size.                                                |
|                                                                       |
| ***Quantities & sizes are limited -- Order by April 14^th^, 2008.***  |
+-----------------------------------------------------------------------+

+---------------------------------+-----------+---------+-------------+
| **MEN'S**                       | **QTY**   | *       | **TOTAL**   |
|                                 |           | *\$\$** |             |
+---------------------------------+-----------+---------+-------------+
| MEDIUM \[38-40 Chest\]          |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100M                    |           |         |             |
+---------------------------------+-----------+---------+-------------+
| LARGE \[42-44 Chest\]           |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100L                    |           |         |             |
+---------------------------------+-----------+---------+-------------+
| X-LARGE \[46-48 Chest\]         |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100XL                   |           |         |             |
+---------------------------------+-----------+---------+-------------+
| XX-LARGE \[52-52 Chest\]        |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100XXL                  |           |         |             |
+---------------------------------+-----------+---------+-------------+
| L-TALL                          |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100-LT                  |           |         |             |
+---------------------------------+-----------+---------+-------------+
| XL-TALL                         |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100-XLT                 |           |         |             |
+---------------------------------+-----------+---------+-------------+
| XXL-TALL                        |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100-XXLT                |           |         |             |
+---------------------------------+-----------+---------+-------------+
| BIG - 2XL                       |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100-2XL                 |           |         |             |
+---------------------------------+-----------+---------+-------------+
| BIG - 3XL                       |           | \$35    |             |
|                                 |           |         |             |
| Item #M0100-3XL                 |           |         |             |
+---------------------------------+-----------+---------+-------------+
| **WOMEN'S**                     | **QTY**   | *       | **TOTAL**   |
|                                 |           | *\$\$** |             |
+---------------------------------+-----------+---------+-------------+
| SMALL \[6-8\]                   |           | \$35    |             |
|                                 |           |         |             |
| Item #W0100S                    |           |         |             |
+---------------------------------+-----------+---------+-------------+
| MEDIUM \[10-12\]                |           | \$35    |             |
|                                 |           |         |             |
| Item #W0100M                    |           |         |             |
+---------------------------------+-----------+---------+-------------+
| LARGE \[14-16\]                 |           | \$35    |             |
|                                 |           |         |             |
| Item #W0100L                    |           |         |             |
+---------------------------------+-----------+---------+-------------+
| X-LARGE \[18-20\]               |           | \$35    |             |
|                                 |           |         |             |
| Item #W0100XL                   |           |         |             |
+---------------------------------+-----------+---------+-------------+
| 2X \[20-22W\]                   |           | \$35    |             |
|                                 |           |         |             |
| Item #W0100-2X                  |           |         |             |
+---------------------------------+-----------+---------+-------------+
| 3X \[24-26W\]                   |           | \$35    |             |
|                                 |           |         |             |
| Item #W0100 3X                  |           |         |             |
+---------------------------------+-----------+---------+-------------+
| Quantities on Tall and Plus     |           | TAX \*  |             |
| sizes are extremely limited and |           |         |             |
| available on a first come first |           |         |             |
| serve basis.                    |           |         |             |
+---------------------------------+-----------+---------+-------------+
|                                 |           | **      |             |
|                                 |           | TOTAL** |             |
+---------------------------------+-----------+---------+-------------+
| *\* WI Residents Only: Add 5%   |           |         |             |
| of adjusted total for sales     |           |         |             |
| tax. Milwaukee County Residents |           |         |             |
| add additional 0.6% of adjusted |           |         |             |
| total.*                         |           |         |             |
+---------------------------------+-----------+---------+-------------+

+-------------+--------+----+-----------+---+-----+-------------------+
| **[PROVIDE  |        |    |           |   |     |                   |
| SHIPPING    |        |    |           |   |     |                   |
| ADDRESS     |        |    |           |   |     |                   |
| BELOW \[NO  |        |    |           |   |     |                   |
| PO          |        |    |           |   |     |                   |
| BOX\]]{.u   |        |    |           |   |     |                   |
| nderline}** |        |    |           |   |     |                   |
|             |        |    |           |   |     |                   |
| *Your shirt |        |    |           |   |     |                   |
| will be     |        |    |           |   |     |                   |
| shipped     |        |    |           |   |     |                   |
| directly to |        |    |           |   |     |                   |
| you via     |        |    |           |   |     |                   |
| FedEx       |        |    |           |   |     |                   |
| Express     |        |    |           |   |     |                   |
| Saver       |        |    |           |   |     |                   |
| service     |        |    |           |   |     |                   |
| within 10   |        |    |           |   |     |                   |
| business    |        |    |           |   |     |                   |
| days of ASQ |        |    |           |   |     |                   |
| receiving   |        |    |           |   |     |                   |
| your        |        |    |           |   |     |                   |
| order.*     |        |    |           |   |     |                   |
+-------------+--------+----+-----------+---+-----+-------------------+
| **[ASQ      |        |    |           |   |     |                   |
| Member      |        |    |           |   |     |                   |
| #:]{.u      |        |    |           |   |     |                   |
| nderline}** |        |    |           |   |     |                   |
|             |        |    |           |   |     |                   |
| *(if        |        |    |           |   |     |                   |
| a           |        |    |           |   |     |                   |
| pplicable)* |        |    |           |   |     |                   |
+-------------+--------+----+-----------+---+-----+-------------------+
| Name:       |        |    |           |   |     |                   |
+-------------+--------+----+-----------+---+-----+-------------------+
| *           |        |    |           |   |     |                   |
| *SHIPPING** |        |    |           |   |     |                   |
+-------------+--------+----+-----------+---+-----+-------------------+
| **ADDRESS** |        |    |           |   |     |                   |
+-------------+--------+----+-----------+---+-----+-------------------+
|             |        |    |           |   |     |                   |
+-------------+--------+----+-----------+---+-----+-------------------+
| City:       |        |    |           |   | ST: |                   |
+-------------+--------+----+-----------+---+-----+-------------------+
| Zip:        |        |    | Phone:    |   |     |                   |
+-------------+--------+----+-----------+---+-----+-------------------+

  ------------------------ ------------- --- ---- ------ ----------------- ------ ------ ------- -----------
  **[METHOD OF                                                                                   
  PAYMENT]{.underline}**                                                                         

                           Check/Money                                                           
                           order                                                                 
                           enclosed                                                              
                           \[payable to                                                          
                           ASQ-MBNQA\]                                                           

                           Visa                          MasterCard                      Am Ex   

  Card Number:                                                                                   

  Name on CC:                                                                                    

  Signature:                                                                      EXP:           

  **BILLING**                                                                                    

  **ADDRESS**                                                                                    
  ------------------------ ------------- --- ---- ------ ----------------- ------ ------ ------- -----------

+----------------------------------+-----------------------------------+
| **[3 WAYS TO ORDER YOUR          |                                   |
| SHIRT]{.underline}**             |                                   |
+----------------------------------+-----------------------------------+
| **1) Fax:** (414) 765-7214       | **2) Phone:** (414) 765-7205      |
+----------------------------------+-----------------------------------+
| **3) Standard Mail**             |                                   |
|                                  |                                   |
| ASQ -- MBNQA Dept                |                                   |
|                                  |                                   |
| P.O. Box 3005                    |                                   |
|                                  |                                   |
| Milwaukee, WI 53201-3005         |                                   |
+----------------------------------+-----------------------------------+
| *PLEASE **[do not]{.underline}** |                                   |
| send your shirt order to us via  |                                   |
| email! Strict security policies  |                                   |
| prohibit us from receiving       |                                   |
| Credit Card information via      |                                   |
| email.*                          |                                   |
+----------------------------------+-----------------------------------+

**Training Logistics or Training questions 877-237-9064 or
<examinerlogistics@nist.gov>**

**ASQ 414-765-7205 or <mbnqa@asq.org>**

**Gaithersburg Marriott Washingtonian Center**

**9751 Washingtonian Blvd.**

**Gaithersburg, MD 20878**

**(301) 590-0044**

**Courtyard by Marriott Washingtonian Center**

**204 Boardwalk Place**

**Gaithersburg, MD 20878**

**(301) 527-9000**

**Did you remember to:**

**Fax your Travel Arrangement Form to NIST Fax: 301-948-3716 or
301-990-7238**

**Fax Baldrige Shirt form to ASQ Fax: 414-765-7214**

+----------------------------------+-----------------------------------+
|                                  |                                   |
+----------------------------------+-----------------------------------+
| **ASQ -- MBNQA Dept**            |                                   |
|                                  |                                   |
| **P.O. Box 3005**                |                                   |
|                                  |                                   |
| **Milwaukee, WI 53201-3005**     |                                   |
+----------------------------------+-----------------------------------+