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</colgroup>
<tbody>
<tr class="odd">
<td colspan="19"><p>National Aeronautics and Space Administration</p>
<p>Lyndon B. Johnson Space Center</p>
<p>Houston, TX 77058</p></td>
<td colspan="34"><strong>ORDER FOR SUPPLIES OR SERVICES</strong></td>
<td colspan="6">Page <u>1</u> of</td>
<td colspan="7"><u>17</u></td>
<td></td>
</tr>
<tr class="even">
<td colspan="15">1. PURCHASE ORDER NO.</td>
<td colspan="11">2. DATE OF ORDER</td>
<td colspan="41">NOTE: MARK ALL PACKAGES AND PAPERS WITH ORDER NO.</td>
</tr>
<tr class="odd">
<td colspan="15">Delivery Order 384</td>
<td colspan="11">See Block 11</td>
<td colspan="41">Certified for National Defense under DPAS (15 CFR 700)
DO C9</td>
</tr>
<tr class="even">
<td colspan="26">3. ISSUING OFFICE</td>
<td colspan="14">4. SHIP TO:</td>
<td colspan="27">Transportation Officer, Building 421</td>
</tr>
<tr class="odd">
<td colspan="26">NASA Johnson Space Center, Houston, TX 77058</td>
<td colspan="13"></td>
<td colspan="28">NASA Johnson Space Center</td>
</tr>
<tr class="even">
<td colspan="7">Attn:</td>
<td colspan="19">Lawrence Kenyon, PCO</td>
<td colspan="13"></td>
<td colspan="28">Houston, TX 77058</td>
</tr>
<tr class="odd">
<td colspan="10">Org./Buyer:</td>
<td colspan="16">BN/</td>
<td colspan="13"></td>
<td colspan="28">Mark For: Accountable Property</td>
</tr>
<tr class="even">
<td colspan="9">Tel. No.:</td>
<td colspan="7">281-244-5767</td>
<td colspan="2">Fax:</td>
<td colspan="8">281-483-7890</td>
<td colspan="13"></td>
<td colspan="8">Purchase Order No:</td>
<td colspan="20"></td>
</tr>
<tr class="odd">
<td colspan="16">5. CONTRACTOR</td>
<td>TIN:</td>
<td colspan="9"></td>
<td colspan="41">6. DELIVER ON OR BEFORE:</td>
</tr>
<tr class="even">
<td colspan="26"><p>Lockheed Martin Space Operations Company</p>
<p>Attn: Tim Collins, Manager of Contracts and Materiel</p>
<p>595 Gemini Avenue</p>
<p>Houston, Texas 77058</p></td>
<td colspan="41">See Section F.1 of NAS 9-98100</td>
</tr>
<tr class="odd">
<td colspan="8">PHONE:</td>
<td colspan="18">281-853-3049</td>
<td colspan="16">F.O.B. POINT:</td>
<td colspan="25">See Section F.1 of NAS 9-98100</td>
</tr>
<tr class="even">
<td colspan="26">7. CONFIRMING ORDER:</td>
<td colspan="41">8. BILLING ADDRESS:</td>
</tr>
<tr class="odd">
<td colspan="9">FROM:</td>
<td colspan="14"></td>
<td colspan="3"></td>
<td colspan="41"><blockquote>
<p>NASA Johnson Space Center</p>
</blockquote></td>
</tr>
<tr class="even">
<td colspan="9">TO:</td>
<td colspan="15"></td>
<td colspan="2"></td>
<td colspan="41">Attn: LF231/Funding &amp; Commercial Accounting
Section</td>
</tr>
<tr class="odd">
<td colspan="9">DATE:</td>
<td colspan="13"></td>
<td colspan="4"></td>
<td colspan="41">Houston, TX 77058</td>
</tr>
<tr class="even">
<td colspan="26"></td>
<td colspan="19">Purchase Order No.:</td>
<td colspan="19">See Section G.3 of NAS 9-98100</td>
<td colspan="3"></td>
</tr>
<tr class="odd">
<td colspan="26"></td>
<td colspan="19"></td>
<td colspan="22"></td>
</tr>
<tr class="even">
<td colspan="67">9. TYPE OF ORDER:</td>
</tr>
<tr class="odd">
<td></td>
<td colspan="2"></td>
<td colspan="11">PURCHASE: REFERENCE</td>
<td colspan="12"></td>
<td colspan="4"></td>
<td colspan="2">X</td>
<td colspan="35">DELIVERY: Except for the Terms and Conditions of
Purchase</td>
</tr>
<tr class="even">
<td colspan="4"></td>
<td colspan="22"></td>
<td colspan="41">Order listed on the following page, this delivery order
is subject to</td>
</tr>
<tr class="odd">
<td colspan="27">Please furnish the following on the terms and
conditions specified</td>
<td colspan="40">instructions contained on this form and is issued
subject to the</td>
</tr>
<tr class="even">
<td colspan="27">on this order.</td>
<td colspan="21">terms and conditions of contract number:</td>
<td colspan="17">NAS 9-98100</td>
<td colspan="2"></td>
</tr>
<tr class="odd">
<td colspan="27"></td>
<td colspan="21"></td>
<td colspan="19"></td>
</tr>
<tr class="even">
<td colspan="31">10. DISCOUNT TERMS:</td>
<td colspan="36">11.</td>
</tr>
<tr class="odd">
<td colspan="31">See Section I.1 of NAS 9-98100</td>
<td colspan="5">BY</td>
<td colspan="13"><mark>Original signed by Wayne C. Buckley</mark></td>
<td colspan="3"><mark></mark></td>
<td colspan="10"><mark>11/26/02</mark></td>
<td colspan="5"><mark></mark></td>
</tr>
<tr class="even">
<td colspan="31"></td>
<td colspan="5"></td>
<td colspan="13">CONTRACTING OFFICER</td>
<td colspan="2"></td>
<td colspan="12">DATE</td>
<td colspan="4"></td>
</tr>
<tr class="odd">
<td colspan="67">12. SCHEDULE</td>
</tr>
<tr class="even">
<td colspan="6">ITEM<br />
NO.</td>
<td colspan="31">DESCRIPTION</td>
<td colspan="6">QUANTITY<br />
ORDERED</td>
<td colspan="3">UNIT</td>
<td colspan="4">UNIT<br />
PRICE</td>
<td colspan="8">AMOUNT</td>
<td colspan="9">QUANTITY<br />
ACCEPTED</td>
</tr>
<tr class="odd">
<td colspan="6"><p>1</p>
<p>2</p></td>
<td colspan="31"><p>Southern Hemisphere Data Services</p>
<p>Chile Import Custom Duties and Fees</p></td>
<td colspan="6"></td>
<td colspan="3"></td>
<td colspan="4"></td>
<td colspan="8"><p>$653,868</p>
<p>$28,908</p></td>
<td colspan="9"></td>
</tr>
<tr class="even">
<td colspan="50">13. FOR JSC INTERNAL USE ONLY:</td>
<td colspan="17">14. Total</td>
</tr>
<tr class="odd">
<td colspan="13">PURCHASE REQUEST NO.:</td>
<td colspan="9"></td>
<td colspan="3"></td>
<td colspan="10">COMP.</td>
<td colspan="3"></td>
<td colspan="3">PART.</td>
<td colspan="3">PPC:</td>
<td colspan="6"></td>
<td colspan="17"></td>
</tr>
<tr class="even">
<td colspan="13">APPROPRIATION DATA:</td>
<td colspan="37">Not an Obligating Document</td>
<td colspan="17">$682,776</td>
</tr>
<tr class="odd">
<td colspan="13">ACCOUNTING CODE:</td>
<td colspan="37">See Section B.2 of NAS 9-98100</td>
<td colspan="17"></td>
</tr>
<tr class="even">
<td colspan="13">REISSUE TO:</td>
<td colspan="37"></td>
<td colspan="17"></td>
</tr>
<tr class="odd">
<td colspan="67">15. QUANTITIES IN “QUANTITY ACCEPTED” COLUMN HAVE
BEEN:</td>
</tr>
<tr class="even">
<td colspan="2"></td>
<td colspan="3"></td>
<td colspan="6">INSPECTED</td>
<td></td>
<td colspan="8">ACCEPTED</td>
<td></td>
<td colspan="46">RECEIVED</td>
</tr>
<tr class="odd">
<td colspan="28">TO CONFORM TO THE CONTRACT.</td>
<td colspan="6">BY</td>
<td colspan="20"></td>
<td colspan="2"></td>
<td colspan="5"></td>
<td colspan="6"></td>
</tr>
<tr class="even">
<td colspan="29">ACCEPTANCE WILL BE AT JSC UNLESS OTHERWISE NOTED.</td>
<td colspan="4"></td>
<td colspan="22">Authorized U.S. Government Representative</td>
<td colspan="2"></td>
<td colspan="3">Date</td>
<td colspan="7"></td>
</tr>
<tr class="odd">
<td colspan="29">JSC Form 1429 (Rev June 26, 2000) (MS Word August
1995)</td>
<td colspan="38"><strong>CONTRACTOR</strong></td>
</tr>
</tbody>
</table>

# SECTION A 

**Solicitation/contract form, JSC Form 1429**

**a.1 TABLE OF CONTENTS**

SECTION A ‑ Solicitation/contract form, JSC Form 1429

a.1 table of contents

SECTION B -- SUPPLIES OR SEVICES AND PRICE/COSTS

B.1 pricing

SECTION C -- statement of work

c.1 statement of work

SECTION D - RESERVED

SECTION E ‑ reserved

SECTION F ‑ DELIVERIES OR PERFORMANCE

F.1 COMPLETION OF WORK

F.2 reserved

F.3 performance requirements

SECTION G ‑ CONTRACT ADMINISTRATION DATA

G.1 SUBMISSION OF idiq invoices

SECTION H -- Special Contract Requirements

H.1 logistics managment

SECTION I -- RESERVED

SeCTION J-- RESERVED

# SECTION B

**SUPPLIES OR SEVICES AND PRICE/COSTS**

#### **b.1 pricing**

The firm-fixed price contained in this Delivery Order is inclusive of
IDIQ subcontractor effort plus Lockheed Martin burden and fee. Any and
all other CSOC support necessary, including site management, PRGM,
operational support, etc., are not included in the firm-fixed price and
will be charged in accordance with normal CSOC cost allocation
procedures.

Contractor shall provide Santiago Ground Station Support Services
specified in Section C, Statement of Work (SOW) of this Delivery Order
(DO). Santiago Ground Station Support Services are provided through an
Indefinite Delivery, Indefinite Quantity (IDIQ) contract with the
Univesidad de Chile (U of C). In this scenario, a price per minute (PPM)
is defined for the mission support detailed in the Section C, Statement
of Work (SOW), which is estimated at 2 hours per day per quarter, or
182.5 hours of mission support per quarter or 43,800 minutes per year,
as a minimum, during the period January 01, 2003 through December 31,
2003. Additional support services beyond the two (2) hours shall be
priced in accordance with the established IDIQ rates with the U of C.
Also included under the Delivery Order (DO) are hours to purchase
additional data services to satisfy additional requirements as they
become apparent, engineering support services, WAN (128 kbps
communications) services, 256kbps Internet for administrative matters
and coordination, (see note below), and Mission Unique Equipment (MUE)
and logistics. The price per hour (PPH) scenario covers engineering
support services not included in the PPM. It is typical that the number
of engineering support service hours is approximately one (1) for every
four (4) mission support hours.

Pricing is based on a price per minute (PPM) using established IDIQ
rates under U of C IDIQ contract GB57454B20. Additional support services
beyond the two (2) hours shall be priced in accordance with the
established IDIQ rates with the U of C. The firm-fixed price (Adjusted
for performance as outlined in paragraph B.2) is \$653,868. Also
included in the Delivery Order price is \$28,908 to cover Chile customs
imports duties and fees associated with the importation of mission
unique equipment (MUE), spares and logistics. Chile import duties and
tariffs amount to 30% of the import costs. Exports to Chile under this
Delivery Order are limited to \$80,000 per year.

NASA will reimburse Contractor in four (4) equal (quarterly) payments as
follows:

  ------------------------------------------------ ----------------------
  March 15, 2003                                   \$170,694

  June 15, 2003                                    \$170,694

  September 15, 2003                               \$170,694

  December 15, 2003                                \$170,694

  **Total Amount Authorized**                      **\$682,776**
  ------------------------------------------------ ----------------------

**B.2 Performance Incentives and Penalties**

The performance metrics specified in the Section C, SOW paragraph 8.0,
shall be measured and evaluated on a monthly basis. The following
performance incentives and penalties shall apply:

  ----------------- ------------------- ----------------- -----------------------
  **Metric -- for   **Calculation**     **Performance     **Incentive/Penalty**
  all Antennae**                        Requirement**     

  Service           One minus (Minutes  0.992             10% above/below applied
  Availability &    scheduled minus                       to the monthly
  Proficiency       minutes                               remuneration
                    successfully                          
                    provided)/divided                     
                    by Minutes                            
                    scheduled                             
  ----------------- ------------------- ----------------- -----------------------

> Availability Calculation:
>
> 45 minutes scheduled. 45 minutes provided.
>
> 1-(45-45)/45 = 1.000
>
> In case of the following event, the pass shall not be included in the
> calculation of the monthly proficiency metrics. Hence, the Contractor
> shall not be penalized for losses of passes or due to:

-   NISN Communication errors

```{=html}
<!-- -->
```
-   Force Majeure -- An unforeseeable or irresistible event that renders
    the obligation impossible to perform due to any cause beyond U of
    C's control and not occasioned by U of C negligence or fault. Such
    causes shall be conclusively deemed to include, without limitation,
    war; warlike operation; insurrection; riot; fire; explosion;
    accident; material control regulations or orders; act of God; act of
    the public enemy; failure of or delay in transportation; inability
    to procure materials after due and timely diligence; epidemic;
    quarantine restriction; and labor trouble causing cessation,
    slowdown or interruption of work.

```{=html}
<!-- -->
```
-   Spacecraft related conflicts and errors

-   Service unavailability resulting from commercial electrical power
    and communications outages, or any other reason non-attributable to
    the University of Chile, will not be taken into consideration for
    the calculation of the University of Chile service availability

# SECTION C

# statement of work

CONTRACTOR shall provide Data Services in accordance with the following
specification through an IDIQ subcontract arrangement with the
Universidad de Chile (U of C) hear after referred to as Santiago. This
Statement of Work (SOW) specifies the tasks to be performed and approach
to be used by Santiago in providing ground station communications
support to NASA.

# 

# 1.0 Background

> The University of Chile has provided TT&C services to NASA space
> missions since 1959, as the Chilean Cooperating Agency in the
> implementation of the Space Cooperation Agreement entered into by
> representation of both the Chilean International Affairs Office and
> the US Foreign Office.
>
> Up until 1989 the University operated the NASA Santiago STDN Station.
> From 1989 onwards, when the NASA property at the station was
> transferred to the University, it continued to provide TT&C services
> to NASA and also other space agencies, from its ground facility,
> located 38 km North of Santiago. In addition, the University has
> collaborated with the NASA Space Geodesy Program with GPS, SLR and
> VLBI measurements at the Santiago Station and GPS and SLR measurements
> at Eastern Island, where the GPS data collection has been
> uninterrupted.

## **2.0 Introduction**

> The Santiago Ground site will be supporting NASA and NASA-cooperative
> missions such as ProSEDS, TDRS-I, TDRS-J, HESSI, and SORCE through the
> CSOC Indefinite Delivery, Indefinite Quantity (IDIQ) contract. In this
> scenario, a price per minute (PPM) is defined for the mission support
> detailed in the SOW, which is estimated to be in the order of 2 hours
> per day per quarter, or 182.5 hours of mission support per quarter or
> 43,800 minutes per year, as a minimum, during the period January 01,
> 2003 through December 31, 2003.
>
> Also included under the Directed Task Order (DTO) are hours to
> purchase additional data services to satisfy additional requirements
> as they become apparent, engineering support services, WAN (128 kbps
> communications) services, 256kbps Internet for administrative matters
> and coordination, (see note below), and Mission Unique Equipment (MUE)
> and logistics. The price per hour (PPH) scenario covers engineering
> support services not included in the PPM. It is typical that the
> number of engineering support service hours is approximately one (1)
> for every four (4) mission support hours
>
> It is also understood that the missions in this scenario may change,
> be substituted for, or cancelled prior to the actual usage of the
> hours mentioned above. Also the operations staff shall be available 7
> days per week, 11 hours per day basis. The regular work hours of the
> operations staff run from 08:30 through 19:30 Local Time. This
> continued availability of both communications and shift staffing will
> continue to make possible the immediate response of the Santiago
> Station in case of call for spacecraft emergency support requirements
> This service for emergency support requires a call to the Station
> Operations 15 minutes ahead of actual desired support during regular
> work hours, and 3 hours in advance during other times.

## **3.0 Mission Data and Engineering Support Services**

> The data services consist of telemetry, tracking and command for
> launch and post-launch checkout phase. As a contingency TT&C station
> for on-orbit spacecraft (i.e. NOAA Wallops CDA backup), in addition to
> mission support services, Santiago supports storage of spacecraft
> health and safety maintenance data.
>
> Overall management and technical planning services for systems
> implementation are: programs reviews, systems engineering,
> mission/proficiency testing, tracking data handling and storage,
> operations coordination and scheduling, launch and early orbit
> support, science data, command and housekeeping data processing,
> documentation and security (NPG2810.1). Additional turnkey services
> include management, personnel, facilities, administration, reporting,
> communications, transportation, equipment, scheduling, overtime
> charges, testing, data accumulation/storage/delivery, implementation
> engineering/testing/training support, and non real time systems
> engineering.

# 4.0 Station Support Capabilities 

> The missions services shall be supported with the capabilities
> existing at the Santiago Station that are described in Table 1 below.
> These independent systems technically allow supporting three S-Band
> missions simultaneously if required. This availability is crucial to
> handle peak workloads and for resolving the priority conflicts that
> would arise otherwise.

+---------+-------+-------+-----+-----+----------+------+-----------+
| **CAPAB | **FR  | *     | **  | *   | **POLARI | **C  | **APPL    |
| ILITY** | EQ.** | *ANTE | EIR | *G/ | ZATION** | ONTR | ICATION** |
|         |       | NNA** | P** | T** |          | OL** |           |
|         | **M   |       |     |     |          |      |           |
|         | Hz.** | **T   | **( | **  |          | *    |           |
|         |       | YPE** | dBw | (dB |          | *MOD |           |
|         |       |       | )** | /ºK |          | ES** |           |
|         |       |       |     | )** |          |      |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| VHF     | 136 - | U     | \-  | -   | Lin X, Y | Ma   | Telemetry |
| RECEIVE | 138   | nique | \-- | 8.0 |          | nual |           |
|         |       |       |     |     |          |      |           |
|         |       |       |     |     |          | S    |           |
|         |       |       |     |     |          | lave |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| VHF     | 147 - | Yagi  | 56  | \-  | Lin X, Y | Ma   | Command   |
| T       | 150   | Array | (   | \-- |          | nual |           |
| RANSMIT |       |       | AM) |     | RHC, LHC |      |           |
|         |       |       |     |     |          | S    |           |
|         |       |       | 59  |     |          | lave |           |
|         |       |       | (   |     |          |      |           |
|         |       |       | PM) |     |          |      |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| L-BAND  | 1690  | 7     | \-  | 17  | RHC, LHC | Ma   | Telemetry |
|         | -1710 | Meter | \-- | .25 |          | nual |           |
| RECEIVE |       |       |     |     | RHC, LHC |      |           |
|         | 2     | Para  | \-  | \   |          | S    |           |
| S-BAND  | 200 - | bolic | \-- | >19 |          | lave |           |
| RCV     | 2300  |       |     |     |          |      |           |
|         |       |       |     |     |          | Pro  |           |
|         |       |       |     |     |          | gram |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| S-BAND  | 2     | 7     | 52  | \-  | RHC, LHC | Ma   | Command   |
|         | 025 - | Meter | -58 | \-- |          | nual |           |
| T       | 2120  |       |     |     |          |      | Telemetry |
| RANSMIT |       | Para  |     |     |          | S    |           |
|         |       | bolic |     |     |          | lave | Tracking  |
+---------+-------+-------+-----+-----+----------+------+-----------+
| S-BAND  | 2200  |       | \-  | 19  | RHC, LHC |      |           |
|         | -2300 |       | \-- |     |          |      |           |
| RECEIVE |       |       |     |     |          |      |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| S-BAND  | 2200  | 9     | \-  | 2   | RHC, LHC | Ma   | Telemetry |
|         | -2300 | Meter | \-- | 3.0 |          | nual |           |
| RECEIVE |       |       |     |     | RHC, LHC |      | Command   |
|         | 2025  | Para  | 40  | \-  |          | S    |           |
| S-BAND  | -2120 | bolic | -85 | \-- |          | lave | Tracking  |
|         |       |       |     |     |          |      |           |
| T       |       |       |     |     |          | Pro  |           |
| RANSMIT |       |       |     |     |          | gram |           |
|         |       |       |     |     |          |      |           |
|         |       |       |     |     |          | A    |           |
|         |       |       |     |     |          | utot |           |
|         |       |       |     |     |          | rack |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| S-BAND  | 2200  | 11    | \-  | \   | RHC, LHC | Ma   | Telemetry |
|         | -2350 | Meter | \-- | >25 |          | nual |           |
| RECEIVE |       |       |     |     |          |      |           |
|         |       | Para  |     |     |          | S    |           |
|         |       | bolic |     |     |          | lave |           |
|         |       |       |     |     |          |      |           |
|         |       |       |     |     |          | Pro  |           |
|         |       |       |     |     |          | gram |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| S-BAND  | 2200  | 12    | \-  | \   | RHC, LHC | Ma   | Telemetry |
|         | -2300 | Meter | \-- | >26 |          | nual |           |
| RECEIVE |       |       |     |     |          |      |           |
|         |       |       |     |     |          | S    |           |
|         |       |       |     |     |          | lave |           |
|         |       |       |     |     |          |      |           |
|         |       |       |     |     |          | A    |           |
|         |       |       |     |     |          | utot |           |
|         |       |       |     |     |          | rack |           |
+---------+-------+-------+-----+-----+----------+------+-----------+
| X-BAND  | 8000  | Para  | \-  | 37  | RHC or   | Pro  |           |
|         | -8600 | bolic | \-- |     | LHC      | gram |           |
| RECEIVE |       |       |     |     |          |      |           |
+---------+-------+-------+-----+-----+----------+------+-----------+

> Note: The 7m and 12m systems can be configured to conduct ranging
> using a two-antenna set-up.

##### **Table 1**

##### **Summary of Transmit and Receive Capabilities**

## **5.0 Communications**

> Santiago shall keep the dedicated, point-to-point, 128 kbps, Intelsat
> Business System (IBS) type communications service between the tracking
> station facility -- located 38 km north of the city of Santiago -- and
> the GSFC. This is an existing communications service that has
> exhibited excellent availability. The local ground segment is
> connected via fiber optics from the station to the city of Santiago.

The existing service is normally configured for:

-   One 16 kbps voice channel

-   One 100 kbps telemetry and command data channel

> The data channel supports commands from the GSFC to the station,
> command echoes from the station to GSFC, acquisition data from GSFC to
> station and metric data from station to GSFC.
>
> Santiago shall flow data on the GSFC-AGO communication service using
> the 4800 bit-blocks NASA protocol; the radiometric data shall be
> provided in the NASA Universal Tracking Data Format (UTDF). The data
> provided by Santiago shall be IP encapsulated and de-encapsulated at
> the GSFC, using existing conversion devices.
>
> A 128 kbps ISDN BRI service will be leased as a backup to the above
> IBS system. This service will be transported via a radio link between
> the Station and the telecommunications service provider. A 256 kbps
> connection to the Internet will be available for the operations and
> administrative matters related to this Task Order.

**6.0 Scheduling, Work Hours and Resolution of Scheduling Conflicts.**

> Scheduling of the support to the Santiago Station shall be
> accomplished via e-mail to:
>
> <gago@ncc-comm.gsfc.nasa.gov>. During CY2002, scheduling of the ground
> station will be moved from the Wallops Scheduling Group to the White
> Sands Data Services and Management Center.
>
> The normal work hours of the Santiago station are shown in the
> following table:

+-------------+----------+------------------+-------------------------+
|             | ## Lo    | **UTC Normal     | **UTC Daylight Saving** |
|             | cal Time | Time**           |                         |
|             |          |                  | **2^nd^ Saturday        |
|             |          | **2^nd^ Saturday | October**               |
|             |          | March**          |                         |
|             |          |                  | **2^ne^ Saturday        |
|             |          | **2^nd^ Saturday | March**                 |
|             |          | October**        |                         |
+-------------+----------+------------------+-------------------------+
| **OFFICE    | 08:00 -- | 12:00 -- 22:00   | 11:00 -- 21:00          |
| HOURS**     | 18:00    |                  |                         |
|             |          |                  |                         |
| Mond        |          |                  |                         |
| ay-Thursday |          |                  |                         |
+-------------+----------+------------------+-------------------------+
| **SHIFT     | 08:00 -- | 12:00 -- 24:00   | 11:00 -- 23:00          |
| HOURS**     | 20:00    |                  |                         |
|             |          |                  |                         |
| Mo          |          |                  |                         |
| nday-Sunday |          |                  |                         |
+-------------+----------+------------------+-------------------------+
| **SUPPORT   | 08:30 -- | 12:30 -- 23:30   | 11:30 -- 22:30          |
| HOURS**     | 19:30    |                  |                         |
|             |          |                  |                         |
| Mo          |          |                  |                         |
| nday-Sunday |          |                  |                         |
+-------------+----------+------------------+-------------------------+

> Coordination of emergency support, or support outside the above hours,
> requires a minimum call of 15 minutes ahead of actual desired support
> during regular work hours, and 3 hours in advance during other times.
>
> The Santiago Station also provides LEOP and/or orbital support to
> space missions from other foreign organizations such as ESA, NASDA,
> ISAS, CNES, and others. The following general criteria will be applied
> in the resolution of scheduling conflicts:
>
> A. Priorities

-   Priority 1. Declared emergency of orbiting spacecraft.

-   Priority 2. Launch phase support and emergency needs of newly
    launched spacecraft.

-   Priority 3. Routine support for spacecraft in orbit.

-   Priority 4. Rehearsals, simulations and test activities.

> B. If technically feasible and if acceptable to the parties,
> simultaneous support will be provided.
>
> .
>
> C. The best efforts will be made by all parties during the priority
> coordination phase attempting the resolution of the problem.
>
> D. LEOP Support:
>
> For LEOP support, NASA/CSOC is required to specify the launch date,
> for which the first priority will be assigned, unless the University
> of Chile has previously committed that date for another support. In
> the event that the launch date is changed, the first priority will be
> maintained, unless the University had previously committed that date
> for supporting another mission.
>
> E. Routine Support.
>
> For routine support, upon receipt of the weekly schedule, the Station
> will notify NASA/CSOC, and the other party, of any potential support
> conflict, in an attempt to either reschedule the use of the preferred
> transmit and receive antennas, or the time of the activities, to avoid
> the conflict If the conflict cannot be resolved to the satisfaction of
> all parties, the Station will make the best possible decision on which
> activity to support and will immediately notify the parties.

**7.0 Reporting Requirements**

> Santiago shall also provide the mission-specific reports that may be
> established/required by the Project. Santiago shall provide the
> following reports specified in the respective NASA documents:
>
> Network Control Center and Spaceflight Tracking and Data Network
> Station Interface Procedures Document Number 532-SIP-NCC/STDN:

-   Station Equipment Status Report per Para 24.4

-   Operations Event Reporting

-   Pass Summary Report per Para 22.15

-   Tracking Operation Report per Para 22.16

-   Telemetry Summary Report per Para 22.18

-   Preliminary Monthly Report

> Spaceflight Tracking and Data Network Test and Simulation Support Plan
> document number 530-NOP-STDN/TS

-   Test Results Report per Para 6-17.

> (Also per 532-SIP-NCC/STDN Para 22.13)

**8.0 Performance Metrics**

> **8.1 Service Availability and Proficiency**
>
> The University of Chile shall provide availability and proficiency of
> services at not less than 0.992

2.  **Data Availability**

> The University of Chile shall provide not less than 0.992 of the
> scheduled data for each spacecraft per month. Command and spacecraft
> housekeeping data is transferred between the spacecraft and the NISN
> telecommunications interface without delay (real-time).

3.  **Mean time to Restore Services**

> The University of Chile shall provide the capability to have a mean
> time to restore service (MTTRS) of no more than 1.5 hours measured
> over a contiguous 10,000- hour interval.

# SECTION D

**reserved**

# 

# SECTION E

**reserved**

# SECTION F

**deliveries and performance**

#### **F.1 COMPLETION OF WORK**

#### The period of performance for this delivery order is as follows: 

January 1, 2003 through December 31, 2003

#### **F.2 reserved**

#### **F.3 performance requirements**

Performance requirements are as specified in Ground Network data
Services Factory Service Agreement B.2.2.1.

# SECTION G

**CONTRACT ADMINISTRATION DATA**

#### **G.1 SUBMISSION OF IDIQ INVOICES**

Invoices shall be prepared and submitted in quadruplicate unless
otherwise specified. Invoices shall contain the following information as
applicable: contract and order number, description of supplies or
services, quantities, unit prices, and extended totals. Invoices shall
be submitted quarterly to the following per specific requirements of the
Delivery Order.

NASA Johnson Space Center

Attn: BN/ Contracting Officer

2101 NASA Rd. 1

Houston, TX 77058

# SECTION H

**special contract requirements**

**H.1 Logistics Management**

Many of the systems existing at the Santiago station are not commercial
off-the-shelf items and were specially built in accordance with NASA
specifications. Some spare parts for these systems are available through
the NASA Logistics Depot only. Because these systems will still be
required to provide the support under Section C - Statement of Work,
limited logistical support from the NASA Logistics Depot is deemed
mandatory. This support is specific to operations and maintenance of the
Santiago Station to support the mission services identified within
Section C - Statement of Work. The items that will be provided through
CSOC are limited to \$80,000 per year, and are considered unique to the
Santiago Station, unavailable from common commercial manufactures and/or
no longer in production. Funding for these items exist in the completion
form contract and is not included in this DO.

Some of the missions to be supported under this DO may require that
unique equipment be made available by NASA to the University to provide
TT&C support services. Mission unique equipment is not identified nor is
cost for mission unique equipment provided in this DO. Unique equipment
may include but not be limited to, command encoders, formatters, VLDS
recorders, test equipment and communications equipment.

Logistical support will be requested through the established, existing
mechanisms. It is understood that the CSOC cognizant Customer Service
Representative (CSR) will review and approve or disapprove the requests.

#  

# 

# SECTION I

**RESERVED**

#  

# 

# SECTION J

**RESERVED**