**2003 National Equal Opportunity Conference**

**Renaissance Mayflower Hotel**

**1127 Connecticut Ave., NW, Washington, DC (202) 833-4363**

+-----------------------------------------------------------------------+
| Day One (August 13, 2003)                                             |
+-----------------------------------------------------------------------+
| OPENING PLENARY SESSION                                               |
|                                                                       |
| Conference Theme: ***Delivering on the Promise***                     |
|                                                                       |
| 9:00 AM -- 10:15 AM                                                   |
|                                                                       |
| Presiding: **Gregory Shaw**, Chief, Compliance Assistance and         |
| Planning, Office of the Assistant Secretary for Administration and    |
| Management (OASAM), Civil Rights Center (CRC), U.S. Department of     |
| Labor (USDOL)                                                         |
|                                                                       |
| Keynote Speaker:                                                      |
|                                                                       |
| Platform Members: **Patrick Pizzella**, Assistant Secretary for       |
| Administration and Management, USDOL;                                 |
|                                                                       |
| **Annabelle T. Lockhart**, Director, CRC; OASAM, USDOL                |
|                                                                       |
| **Roger Madsen**, NASWA EO Committee Chairperson;                     |
|                                                                       |
| **Russell Harris**, USDOL, Office of Disability Employment Policy;    |
|                                                                       |
| **Herbert R. Tillery,** Deputy Mayor for Operations, District of      |
| Columbia                                                              |
+-----------------------------------------------------------------------+
| GENERAL PLENARY SESSION                                               |
|                                                                       |
| 10:30 AM -- 12:00 PM                                                  |
|                                                                       |
| Plenary session gives a review of DOL's new Limited English           |
| Proficiency guidance. DOJ sets the framework of the Federal           |
| initiative, ETA gives the grant agency perspective on the Federal     |
| initiative; CRC reviews the guidance; and open question and answer    |
| period closes session.                                                |
|                                                                       |
| Presiding: **Annabelle T. Lockhart**, Director, CRC, OASAM, USDOL     |
|                                                                       |
| Panelist: **M. Friedlander**, U.S. Department of Justice, Civil       |
| Rights Division, Coordination and Review Section                      |
|                                                                       |
| **Bill Sanders**, Employment and Training Administration, USDOL       |
|                                                                       |
| **Cecilia Munoz**, Vice President, National Council of La Raza        |
|                                                                       |
| **Naomi Barry-Perez**, Technical Advisor, CRC, OASAM, USDOL           |
|                                                                       |
| Handout: Limited English Proficiency Guidance                         |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| Day Three (August 15, 2003)                                           |
+-----------------------------------------------------------------------+
| CLOSING PLENARY                                                       |
|                                                                       |
| 9:00 AM -- 11:30 AM                                                   |
|                                                                       |
| Keynote Speaker (invited**): The Honorable Tommy Thompson**,          |
| Secretary, U.S. Department of Health and Human Services               |
|                                                                       |
| **Annabelle T. Lockhart**                                             |
|                                                                       |
| CRC Update                                                            |
|                                                                       |
| Conference Wrap-up                                                    |
+-----------------------------------------------------------------------+

+--------+-------------+--------------+------------+----------------+
| CONC   |             |              |            |                |
| URRENT |             |              |            |                |
| WOR    |             |              |            |                |
| KSHOPS |             |              |            |                |
+--------+-------------+--------------+------------+----------------+
| Day    |             |              |            |                |
| One    |             |              |            |                |
| (      |             |              |            |                |
| August |             |              |            |                |
| 13,    |             |              |            |                |
| 2003)  |             |              |            |                |
+--------+-------------+--------------+------------+----------------+
| TIME   | TRACK 1     | TRACK 2      | TRACK 3    | TRACK 4        |
+--------+-------------+--------------+------------+----------------+
| 1:30   | **Workforce | **Employment | Update on  | ######         |
| PM     | Investment  | of Persons   | Job Corps  | ### Reasonable |
| --3:00 | Act Section | with         | I          |  Accommodation |
| PM     | 188         | Di           | nitiatives | s and Reasonab |
|        | Disability  | sabilities** |            | le Modificatio |
|        | Checklist** |              | Partake of | ns To Ensure E |
|        |             | This         | this       | qual Access Fo |
|        | Conducted   | workshop     | workshop   | r People With  |
|        | by          | will examine | that       | Disabilities.  |
|        | repr        | current      | provides a |                |
|        | esentatives | trends in    | first-hand | This workshop  |
|        | of the      | the private  | discussion | will inform    |
|        | Civil       | and public   | of Job     | participants   |
|        | Rights      | sector       | Corps      | on the major   |
|        | Center and  | regarding    | Program    | principles of  |
|        | Office of   | hiring       | national   | providing      |
|        | Disability  | persons with | in         | reasonable     |
|        | Employment  | d            | itiatives, | accommodations |
|        | Policy, the | isabilities. | annual     | and            |
|        | workshop    | Information  | goals, and | modifications. |
|        | will give   | will be      | priorities | The panelists  |
|        | an overview | presented    | for this   | will explain   |
|        | of the      | regarding    | program    | the            |
|        | Workforce   | the Virginia | year and   | differences    |
|        | Investment  | Business     | beyond.    | and            |
|        | Act Section | Leadership   | Also       | similarities   |
|        | 188         | Network, the | discussed  | between these  |
|        | Disability  | United       | will be    | two important  |
|        | Checklist.  | States       | issues and | concepts and   |
|        | The         | Business     | concerns   | how they are   |
|        | Checklist   | leadership   | relating   | critical to    |
|        | is the tool | Network and  | to the     | ensuring equal |
|        | used by the | the          | quality of | access. The    |
|        | Civil       | Disability   | Center     | panelists will |
|        | Rights      | Friendly     | operations | explore the    |
|        | Center in   | Business     | and        | major          |
|        | its         | Program as   | en         | components of  |
|        | monitoring  | well as the  | vironment. | written        |
|        | to          | "Jobs for    |            | policies and   |
|        | determine   | All: An      | Presenter: | procedures     |
|        | compliance  | Olmsted      | Marcus     | through        |
|        | with        | Employment   | Gray, Job  | specific       |
|        | disability  | Initiative"- | Corps,     | examples. To   |
|        | regulatory  | a massive 5  | Employment | ensure         |
|        | re          | year project | and        | improvement in |
|        | quirements. | with the     | Training   | the            |
|        | An          | Georgia      | Admin      | participation  |
|        | objective   | Department   | istration, | of individuals |
|        | of the      | of Labor.    | USDOL      | with           |
|        | workshop is |              |            | disabilities   |
|        | to increase | Presenters:  | Fac        | in the WIA     |
|        | familiarity | Dr. Wendy    | ilitators: | programs and   |
|        | with the    | Parent,      | Wendell    | activities.    |
|        | Checklist.  | Institute on | Johnson,   | The panelists  |
|        |             | Human        | HR         | will discuss   |
|        | Presenters: | Development  | Manager,   | how the        |
|        | Shirley     | and          | Batesville | workforce      |
|        | Madden      | Disability,  | Job Corps  | system can     |
|        | Technical   | University   | Center     | measure and    |
|        | Advisor,    | of Georgia   |            | improve its    |
|        | CRC, DOL;   |              | Nayda      | responsibility |
|        | Seena       | Katherine Mc | Martin,    | to provide     |
|        | Foster,     | Cary,        | Equal      | reasonable     |
|        | Senior      | Virginia     | O          | accommodations |
|        | Policy      | Business     | pportunity | and            |
|        | Advisor,    | Leadership   | S          | modifications. |
|        | CRC, DOL;   | Network      | pecialist, |                |
|        |             |              | , CRC,     | Presenters:    |
|        | Fa          | F            | OASAM,     | ODEP et al     |
|        | cilitators: | acilitators: | USDOL      |                |
|        | Linda       | Ken          |            | Facilitators:  |
|        | Blumner,    | Robertson,   |            | Denise Sudell, |
|        | Equal       | Director,    |            | Senior Policy  |
|        | Opportunity | Human        |            | Advisor, CRC,  |
|        | Specialist, | Resource     |            | OASAM, USDOL   |
|        | CRC, OASAM, | Management   |            |                |
|        | USDOL       | Services,    |            | Dawn Johnson,  |
|        |             | State of     |            | Equal          |
|        | Katrina     | Virginia\    |            | Opportunity    |
|        | Creek,      | \            |            | Specialist,    |
|        | Equal       | Bill Burke,  |            | CRC, OASAM,    |
|        | Opportunity | Chief,       |            | USDOL          |
|        | Assistant,  | Workforce    |            |                |
|        | CRC, OASAM, | Investment   |            |                |
|        | USDOL       | Division,    |            |                |
|        |             | State of     |            |                |
|        |             | California   |            |                |
+--------+-------------+--------------+------------+----------------+

+---------+--------------+----------------+---------------+------------+
| CON     |              |                |               |            |
| CURRENT |              |                |               |            |
| WO      |              |                |               |            |
| RKSHOPS |              |                |               |            |
+---------+--------------+----------------+---------------+------------+
| TIME    | TRACK 1      | TRACK 2        | TRACK 3       | TRACK 4    |
+---------+--------------+----------------+---------------+------------+
| 3:15 PM | **Complaint  | **TANF and     | #########     | ###        |
| --5:00  | I            | One-Stop       |  Bridging the | ###### Com |
| PM      | nvestigative | Clients with   |  Gap Between  | pliance As |
|         | Techniques** | Disabilities** | Youth and Adu | sistance I |
|         |              |                | lts: Effectiv | nitiatives |
|         | The USDOL's  | This workshop  | e Strategies  |  Resources |
|         | Office of    | will discuss   | for Interacti |            |
|         | the          | issues         | on with Youth | The USDOL  |
|         | Solicitor,   | affecting the  |               | has        |
|         | Civil Rights | civil rights   | Designed for  | launched a |
|         | Division     | and provision  | Job Corps     | new effort |
|         | will review  | of services to | Center        | to help    |
|         | generally    | TANF and       | p             | America's  |
|         | accepted     | One-Stop       | rofessionals, | employers  |
|         | methods and  | clients with   | this workshop | and        |
|         | techniques   | disabilities.  | is designed   | workers    |
|         | that yield   | The workshop   | to enhance    | understand |
|         | sound        | will focus on  | skills in     | how to     |
|         | practices in | a review of    | dealing with  | comply     |
|         | conducting   | civil rights   | conflict.     | with the   |
|         | di           | laws and       | This          | Federal    |
|         | scrimination | HHS/DOL/EEOC   | interactive   | employment |
|         | complaint    | policies, and  | workshop will | laws and   |
|         | inv          | will also      | focus on      | r          |
|         | estigations. | include        | various       | egulations |
|         | Included in  | information    | scenarios,    | it         |
|         | the workshop | about how some | which involve | ad         |
|         | presentation | TANF, One-Stop | the           | ministers. |
|         | will be a    | and other      | interaction   | The        |
|         | discussion   | agencies are   | of youth and  | workshop   |
|         | of           | working to     | adults. The   | will give  |
|         | applicable   | serve these    | presenters    | an         |
|         | legal        | clients.       | will address  | overview   |
|         | standards    | Issues to be   | the           | of this    |
|         | and how they | discussed      | distinctions  | new        |
|         | should be    | include the    | in the        | initiative |
|         | applied.     | prevalence of  | interaction   | and review |
|         |              | disability     | between       | the        |
|         | ***(SESSION  | among this     | adults, those | compliance |
|         | REPEATED --  | population,    | between       | assistance |
|         | Thursday     | the use of     | youth, and    | tools that |
|         | 1-3:00       | screening and  | those between | will help  |
|         | pm)***       | assessment to  | adults and    | America's  |
|         |              | identify       | youth.        | workers    |
|         | Presenters:  | disabilities   | Effective     | and        |
|         | Michelle     | in the client  | techniques    | employers  |
|         | Serrou,      | population,    | will be offer | gain       |
|         | Staff        | the provision  | that can be   | access to  |
|         | Attorney,    | of             | used to       | clear and  |
|         | Civil Rights | a              | improve       | accurate   |
|         | Division,    | ccommodations, | r             | i          |
|         | Office of    | program        | elationships. | nformation |
|         | the          | modifications  |               | and        |
|         | Solicitor,   | and            | Presenter:    | assistance |
|         | DOL          | appropriate    | Marvin        | -- when    |
|         |              | services to    | Johnson,      | and where  |
|         | Theresa      | these clients, | Center for    | they need  |
|         | Schneider,   | and promising  | Alternative   | it and in  |
|         | Staff        | practices to   | Dispute       | the format |
|         | Attorney,    | ensure equal   | Resolution    | that suits |
|         | Civil Rights | access to TANF |               | them best. |
|         | Division,    | & One-Stop     | Tajae Gaynor, |            |
|         | Office of    | programs.      | Conflict      | P          |
|         | the          |                | Resolution    | resenters: |
|         | Solicitor,   | Presenters:    | Consultant,   | Pamela     |
|         | DOL          | Shelly         | Effective     | Peter,     |
|         |              | Jackson,       | Alternative   | Office of  |
|         | F            | Office for     | in            | the        |
|         | acilitators: | Civil Rights,  | R             | Assistant  |
|         | Adoria       | HHS            | econciliation | Secretary  |
|         | Johnson      |                | Services      | for        |
|         | Equal        | Facilitators:  |               | Policy,    |
|         | Opportunity  | Dorothy        | Facilitators: | DOL        |
|         | Specialist,  | Per            | Emory Adams,  |            |
|         | CRC, OASAM,  | minter-Butler, | Equal         | Fac        |
|         | USDOL        | Equal          | Opportunity   | ilitators: |
|         |              | Opportunity    | Specialist,   | Kevin      |
|         | Carlton      | Specialist,    | CRC, OASAM,   | Malone,    |
|         | Brown, Equal | CRC, OASAM,    | USDOL         | Special    |
|         | Opportunity  | USDOL          |               | Assistant, |
|         | Specialist,  |                | Sherry        | CRC,       |
|         | CRC, OASAM,  | Roderick       | Howard, Equal | OASAM,     |
|         | USDOL        | Faulkner,      | Opportunity   | USDOL      |
|         |              | Equal          | Assistant,    |            |
|         |              | Opportunity    | CRC, OASAM,   | William    |
|         |              | Specialist,    | USDOL         | Adams,     |
|         |              | CRC, OASAM,    |               | Equal      |
|         |              | USDOL          |               | O          |
|         |              |                |               | pportunity |
|         |              |                |               | S          |
|         |              |                |               | pecialist, |
|         |              |                |               | CRC,       |
|         |              |                |               | OASAM,     |
|         |              |                |               | USDOL      |
+---------+--------------+----------------+---------------+------------+

+-------+-----------------+----------------+---------------+----------+
| Day   |                 |                |               |          |
| Two   |                 |                |               |          |
| (A    |                 |                |               |          |
| ugust |                 |                |               |          |
| 14,   |                 |                |               |          |
| 2003) |                 |                |               |          |
+-------+-----------------+----------------+---------------+----------+
| CONCU |                 |                |               |          |
| RRENT |                 |                |               |          |
| WORK  |                 |                |               |          |
| SHOPS |                 |                |               |          |
+-------+-----------------+----------------+---------------+----------+
| TIME  | TRACK 1         | TRACK 2        | TRACK 3       | TRACK 4  |
+-------+-----------------+----------------+---------------+----------+
| 9:00  | **Employer's    | **Roles and    | Dealing with  | LEP Best |
| AM    | Guide to        | Re             | Students with | P        |
| --    | Immigration-    | sponsibilities | Mental and    | ractices |
| 10:15 | Related         | of Workforce   | Emotional     |          |
| AM    | Discrimination  | Investment Act | Disabilities  | This     |
|       | Issues**        | Equal          | in Job Corps  | workshop |
|       |                 | Opportunity    |               | will     |
|       | The Immigration | Officers**     | This workshop | present  |
|       | Reform and      |                | will offer    | demo     |
|       | Control Act     | Presented by   | ideas on      | nstrated |
|       | (IRCA) imposes  | State Equal    | integrating   | e        |
|       | penalties on    | Opportunity    | students with | ffective |
|       | employers for   | Officers and   | severe        | policies |
|       | knowingly       | CRC, this      | emotional     | and/or   |
|       | hiring or       | workshop will  | difficulties  | pr       |
|       | continuing to   | provide        | into the Job  | ocedures |
|       | employ aliens   | participants   | Corps Center  | that     |
|       | not authorized  | with the       | environment.  | yield    |
|       | to work in the  | opportunity to | Workshop      | sound    |
|       | United States.  | review and     | participants  | p        |
|       | The law, as     | discuss the    | will learn    | ractices |
|       | amended, also   | role and       | some          | in       |
|       | prohibits       | re             | practical     | p        |
|       | "citi           | sponsibilities | steps that    | roviding |
|       | zenship-status" | of the State   | they will     | w        |
|       | discrimination, | Equal          | then be able  | orkforce |
|       | national origin | Opportunity    | to take       | services |
|       | discrimination, | Officer to     | towards       | to       |
|       | and "document   | implement and  | integrating   | persons  |
|       | abuse." The     | enforce the    | students with | that are |
|       | Social Security | non            | diagnosed and | not      |
|       | Administration  | discrimination | undiagnosed   | pr       |
|       | (SSA) has       | and equal      | mental health | oficient |
|       | recently        | opportunity    | disabilities. | in       |
|       | announced       | regulatory     |               | English. |
|       | increased       | provisions of  | Presenter:    |          |
|       | effort to       | the Workforce  | Andy          | Pre      |
|       | notify          | Investment     | Imperato,     | senters: |
|       | employers of    | Act. In        | Executive     | Berkley  |
|       | "mismatches" in | addition,      | Director,     | Policy   |
|       | data reported   | there will be  | American      | As       |
|       | to the agency.  | a discussion   | Association   | sociates |
|       | These letters   | on the         | of People     |          |
|       | will often      | differences    | with          | Facil    |
|       | include names   | and            | Disabilities  | itators: |
|       | of foreign      | commonalities, |               | Naomi    |
|       | national        | as well as the | Facilitators: | Barry,   |
|       | employees.      | challenges     | Clarice       | T        |
|       | Employers       | that State     | Crutchfield,  | echnical |
|       | should be aware | Equal          | Equal         | Advisor, |
|       | of appropriate  | Opportunity    | Opportunity   | CRC,     |
|       | courses of      | Officers face  | Specialist,   | OASAM,   |
|       | action. In      | as they meet   | CRC, OASAM,   | USDOL    |
|       | addition, to    | these          | USDOL         |          |
|       | help employers  | requirements.  |               | Elba     |
|       | avoid           |                | Judy Ragland, | Colon,   |
|       | liability, the  | Presenters:    | Equal         | Equal    |
|       | government has  | Rogelio        | Opportunity   | Opp      |
|       | offered         | Valdez, Equal  | Assistant,    | ortunity |
|       | guidelines for  | Opportunity    | CRC, OASAM,   | Spe      |
|       | pre-hire        | Officer, State | USDOL         | cialist, |
|       | inquiries       | of Idaho       |               | CRC,     |
|       | regarding an    |                |               | OASAM,   |
|       | applican'ts     | Yvonne         |               | USDOL    |
|       | employment      | Edwards, Equal |               |          |
|       | eligibility.    | Opportunity    |               |          |
|       |                 | Officer, State |               |          |
|       | Presenter:      | of Maryland    |               |          |
|       | Robert N.       |                |               |          |
|       | Johnson         | Gregory Shaw,  |               |          |
|       | Immigration     | CRC, OASAM,    |               |          |
|       | Attorney        | USDOL          |               |          |
|       | Ogetree,        |                |               |          |
|       | Deakins, Nash,  | Facilitators:  |               |          |
|       | Smoak &         | Camille        |               |          |
|       | Stewart,        | Vollaro, Equal |               |          |
|       | Atlanta,        | Opportunity    |               |          |
|       | Georgia         | Officer, State |               |          |
|       |                 | of Rhode       |               |          |
|       | Facilitators:   | Island         |               |          |
|       | Mona Hersey ,   |                |               |          |
|       | EO Officer,     | Hattie Askew,  |               |          |
|       | State of        | Equal          |               |          |
|       | Vermont         | Opportunity    |               |          |
|       |                 | Officer, State |               |          |
|       | Kathy Mullarky, | of Illinois    |               |          |
|       | Director,       |                |               |          |
|       | Office of       |                |               |          |
|       | Diversity and   |                |               |          |
|       | Equal           |                |               |          |
|       | Opportunity,    |                |               |          |
|       | State of        |                |               |          |
|       | Minnesota       |                |               |          |
+-------+-----------------+----------------+---------------+----------+

+---------+---------------+--------------+-------------+--------------+
| CON     |               |              |             |              |
| CURRENT |               |              |             |              |
| WO      |               |              |             |              |
| RKSHOPS |               |              |             |              |
+---------+---------------+--------------+-------------+--------------+
| TIME    | TRACK 1       | TRACK 2      | TRACK 3     | TRACK 4      |
+---------+---------------+--------------+-------------+--------------+
| 10:30   | **Limited     | **Best       | **Reserved  | **Health     |
| AM --   | English       | Practices in | for VETS**  | Insurance    |
| 12:00   | Proficiency:  | Disability   |             | Portability  |
| PM      | Application   | Services**   | This        | and          |
|         | and           |              | workshop    | Ac           |
|         | Imp           | This         | will        | countability |
|         | lementation** | workshop     |             | Act (HIPAA)  |
|         |               | will         | Presenter:  | -- An        |
|         | Presented by  | highlight    | Gordon J.   | Overview**   |
|         | members of    | some of the  | Burke,      |              |
|         | the NASWA- EO | trends and   | Chief       | This         |
|         | Committee,    | current      | Operating   | workshop,    |
|         | come open a   | practices in | Officer,    | conducted by |
|         | toolkit of    | providing    | Veterans'   | U.S.         |
|         | practical     | services to  | Employment  | Department   |
|         | applications  | customers    | and         | of Health &  |
|         | and           | with         | Training    | Human        |
|         | strategies    | d            | Services,   | Services and |
|         | for framing a | isabilities. | USDOL       | the          |
|         | Limited       | A panel of   |             | Department   |
|         | English       | state and    | Fa          | of Labor's   |
|         | Proficiency   | local level  | cilitators: | Office of    |
|         | program       | officials    | John D.     | the          |
|         | aligned with  | will present | Baker,      | Solicitor,   |
|         | DOL's new LEP | information  | Equal       | will review  |
|         | Guidance.     | on assistive | Opportunity | the privacy  |
|         | State EO      | technology,  | Specialist, | provisions   |
|         | Officers will | youth        | CRC, OASAM, | of the       |
|         | provide a     | mentoring    | USDOL       | Federal law  |
|         | checklist     | and          |             | that applies |
|         | that will     | disability   | Sherry      | to health    |
|         | help you get  | rights.      | Howard,     | information. |
|         | the jump in   |              | Equal       | This session |
|         | starting up   | Presenter:   | Opportunity | will also    |
|         | your state's  | Jack Gilson, | Assistant,  | discuss how  |
|         | LEP program.  | Supervisor,  | CRC, OASAM, | HIPAA        |
|         |               | Assistive    | USDOL       | interacts    |
|         | Facilitator:  | Technology   |             | with the     |
|         | Evelyn        | Services,    |             | con          |
|         | Rodriquez,    | Georgia      |             | fidentiality |
|         | Human         | Department   |             | requirements |
|         | Resources     | of Labor     |             | under        |
|         | A             |              |             | Section 188  |
|         | dministrator, | Keith        |             | of WIA and   |
|         | State of      | Huddleston,  |             | in its       |
|         | Washington    | EEO          |             | implementing |
|         |               | Coordinator, |             | regulation.  |
|         | Presenters:   | East Texas   |             |              |
|         | Carolyn       | Workforce    |             | Presenter:   |
|         | Parson, EO    | Development  |             | April        |
|         | Officer,      | Board        |             | Nelson,      |
|         | State of Utah |              |             | Staff        |
|         |               | Linda        |             | Attorney,    |
|         | Janice Henke, | Royster,     |             | Office of    |
|         | Director, EEO | Executive    |             | the          |
|         | & Grievance   | Director,    |             | Solicitor,   |
|         | Division,     | Disability   |             | USDOL        |
|         | State of      | Rights       |             |              |
|         | Alabama       | Council,     |             | HHS          |
|         |               | Washington,  |             |              |
|         | Mildred       | DC           |             | F            |
|         | Williams, EO  |              |             | acilitators: |
|         | Officer,      | F            |             | Linda        |
|         | Workforce     | acilitators: |             | Blumner,     |
|         | Programs,     | Valerie      |             | Equal        |
|         | State of      | Kitchings,   |             | Opportunity  |
|         | Michigan      | EO Officer,  |             | Specialist,  |
|         |               | District of  |             | CRC, OASAM,  |
|         | Juanita       | Columbia     |             | USDOL        |
|         | Davis, WIA EO | Employment   |             |              |
|         | Officer,      | Services     |             | Deborah Mc   |
|         | State of      |              |             | Creary,      |
|         | Missouri      | Alice McVey, |             | Grand Rapids |
|         |               | EO Officer,  |             | Job Corps    |
|         |               | West         |             | Center       |
|         |               | Virginia     |             |              |
|         |               | Bureau of    |             |              |
|         |               | Employment   |             |              |
|         |               | Programs     |             |              |
+---------+---------------+--------------+-------------+--------------+

+-------+-----------------+--------------+------------+--------------+
| CONCU |                 |              |            |              |
| RRENT |                 |              |            |              |
| WORK  |                 |              |            |              |
| SHOPS |                 |              |            |              |
+-------+-----------------+--------------+------------+--------------+
| TIME  | TRACK 1         | TRACK 2      | TRACK 3    | TRACK 4      |
+-------+-----------------+--------------+------------+--------------+
| 1:30  | **Physical      | **Complaint  | P          | ####         |
| PM    | Accessibility\  | I            | ermissible | ##### Ensuri |
| -     | **              | nvestigative | Medical    | ng Your One- |
| -3:00 |                 | Techniques** | Inquires   | Stop Career  |
| PM    | This workshop   |              | in         | Center Deliv |
|       | will review the | The USDOL's  | Outreach,  | ery System I |
|       | Uniform Federal | Office of    | A          | s Programmat |
|       | Accessibility   | the          | dmissions, | ically And P |
|       | Standards       | Solicitor,   | and        | hysically Ac |
|       | (UFAS)          | Civil Rights | Placement  | cessible To  |
|       | applicable to   | Division     | in the Job | People With  |
|       | Section 504 of  | will review  | Corps      | Disabilities |
|       | the             | generally    | Program    |              |
|       | Rehabilitation  | accepted     |            | This         |
|       | Act and         | methods and  | Inclusion  | workshop     |
|       | American with   | techniques   | is one of  | will focus   |
|       | Disabilities    | that yield   | the core   | on the       |
|       | Act             | sound        | equal      | importance   |
|       | Accessibility   | practices in | o          | of up-front  |
|       | Guidelines      | conducting   | pportunity | access       |
|       | (ADAAG). The    | di           | disability | planning for |
|       | U.S. Access     | scrimination | policy     | individuals  |
|       | Board will      | complaint    | p          | with         |
|       | present this    | inv          | rinciples. | disabilities |
|       | workshop, which | estigations. | This       | to ensure    |
|       | is an           | Included in  | workshop   | equal        |
|       | independent     | the workshop | will       | opportunity  |
|       | Federal agency  | presentation | review how | to           |
|       | devoted to      | will be a    | to include | participate  |
|       | accessibility   | discussion   | and        | in and enjoy |
|       | for people with | of           | welcome    | the benefits |
|       | disabilities.   | applicable   | people     | of the WIA   |
|       | The workshop    | legal        | with       | Title        |
|       | will also       | standards    | di         | I            |
|       | discuss its new | and how they | sabilities | -financially |
|       | final rule that | should be    | in         | assisted     |
|       | would overhaul  | applied.     | r          | programs,    |
|       | and update      |              | ecruitment | activities,  |
|       | ADAAG and       | ***(REPEAT   | efforts,   | and          |
|       | revise          | SESSION)***  | p          | services.    |
|       | guidelines for  |              | ermissible | The          |
|       | funded          | Presenters:  | and        | panelists    |
|       | facilities      | Michelle     | prohibited | will provide |
|       | required to be  | Serrou,      | inquiries  | specific     |
|       | accessibility   | Staff        | at the     | examples of  |
|       | under the       | Attorney,    | a          | programs and |
|       | Architectural   | Civil Rights | pplication | services     |
|       | Barriers Act    | Division,    | stage, and | serving      |
|       |                 | Office of    | p          | people with  |
|       | Presenters: Jim | the          | ermissible | disabilities |
|       | Pecht ,         | Solicitor,   | inquires   | in the most  |
|       | Accessibility   | DOL          | after an   | integrating  |
|       | Specialist,     |              | offer of   | setting. The |
|       | U.S. Access     | Theresa      | enrollment | panelists    |
|       | Board           | Schneider,   | has been   | will discuss |
|       |                 | Staff        | made.      | steps that   |
|       | Facilitators:   | Attorney,    |            | can be taken |
|       | Pir Ahmad,      | Civil Rights | Presenter: | to measure   |
|       | Equal           | Division,    | Nancy      | the          |
|       | Opportunity     | Office of    | Stearns,   | continuous   |
|       | Specialist,     | the          | Director,  | improvement  |
|       | CRC, OASAM,     | Solicitor,   | Community  | of physical  |
|       | USDOL           | DOL          | P          | and          |
|       |                 |              | artnership | programmatic |
|       | Kai Tucker,     | F            | Program of | access       |
|       | Student Intern, | acilitators: | National   | within the   |
|       | CRC, OASAM,     | Adoria       | Or         | workforce    |
|       | USDOL           | Johnson      | ganization | system.      |
|       |                 | Equal        | on         |              |
|       |                 | Opportunity  | Disability | Presenter:   |
|       |                 | Specialist,  |            | Randy        |
|       |                 | CRC, OASAM,  | Fac        | Cooper,      |
|       |                 | USDOL        | ilitators: | ODEP, USDOL  |
|       |                 |              | Chena      |              |
|       |                 | Carlton      | Melvin, EO | F            |
|       |                 | Brown, Equal | Officer,   | acilitators: |
|       |                 | Opportunity  | State of   | Jimmy        |
|       |                 | Specialist,  | South      | Forrester,   |
|       |                 | CRC, OASAM,  | Carolina   | Equal        |
|       |                 | USDOL        |            | Opportunity  |
|       |                 |              | Brad       | Specialist,  |
|       |                 |              | Smith,     | CRC, OASAM,  |
|       |                 |              | Equal      | USDOL        |
|       |                 |              | O          |              |
|       |                 |              | pportunity | Linda        |
|       |                 |              | Assistant, | Blumner,     |
|       |                 |              | CRC,       | Equal        |
|       |                 |              | OASAM,     | Opportunity  |
|       |                 |              | USDOL      | Specialist,  |
|       |                 |              |            | CRC, OASAM,  |
|       |                 |              |            | USDOL        |
+-------+-----------------+--------------+------------+--------------+

+-------+------------+--------------+-----------------+--------------+
| CONCU |            |              |                 |              |
| RRENT |            |              |                 |              |
| WORK  |            |              |                 |              |
| SHOPS |            |              |                 |              |
+-------+------------+--------------+-----------------+--------------+
| TIME  | TRACK 1    | TRACK 2      | TRACK 3         | TRACK 4      |
+-------+------------+--------------+-----------------+--------------+
| 3:15  | *          | **The        | Making Programs | I            |
| PM    | *Effective | Workforce    | Accessible to   | nvestigating |
| -     | Com        | Investment   | Migrant and     | Limited      |
| -5:00 | munication | Act (WIA)    | Seasonal        | English      |
| PM    | With       | Complaint    | Farmworkers:    | Proficiency  |
|       | People     | Process,     | Common          | Di           |
|       | With       | Complaint    | Attributes of   | scrimination |
|       | Di         | Log          | Successful      | Complaints.  |
|       | sabilities | Maintenance  | Programs        |              |
|       | To Ensure  | and WIA      |                 | The U.S.     |
|       | Equal      | Program      | Come and learn  | Department   |
|       | Access And | Grievance    | about some      | Justice,     |
|       | Full       | Appeal       | promising       | Civil Rights |
|       | Parti      | Process**    | practices in    | Division     |
|       | cipation** |              | serving         | will conduct |
|       |            | The required | m               | this         |
|       | This       | elements of  | igrant/seasonal | workshop and |
|       | workshop   | the WIA      | farmworker      | give         |
|       | will focus | complaint    | (MSFW) and      | instruction  |
|       | on actions | process,     | limited English | on           |
|       | One-Stop   | including    | proficient      | acceptable   |
|       | Career     | maintenance  | (LEP)           | methods and  |
|       | Centers    | of the       | customers. The  | techniques   |
|       | can take   | di           | One Stop Career | that yield   |
|       | to ensure  | scrimination | Center located  | sound        |
|       | that       | complaint    | in Northern     | practices in |
|       | com        | log will be  | California will | conducting   |
|       | munication | reviewed and | share how it    | di           |
|       | with       | contrasted   | handles a sixty | scrimination |
|       | i          | against the  | percent case    | complaint    |
|       | ndividuals | Employment   | load made up of | in           |
|       | with       | and Training | MSFW/LEP        | vestigations |
|       | di         | Admi         | customers, and  | of           |
|       | sabilities | nistration's | how it          | complaints   |
|       | are as     | grievance    | consistently    | filed on the |
|       | effective  | appeal       | achieves its    | basis of     |
|       | as         | process for  | performance     | national     |
|       | com        | program      | objectives.     | origin.      |
|       | munication | complaints.  | Also, learn     | Included in  |
|       | with       | Also, this   | about another   | the workshop |
|       | people who | session will | One-Stop\'s     | presentation |
|       | are not    | discuss the  | approach to     | will be a    |
|       | disabled.  | coordination | providing the   | discussion   |
|       | The        | between CRC  | caregiver       | of           |
|       | panelists  | and EEOC in  | training        | applicable   |
|       | will       | the handling | program to      | legal        |
|       | provide    | of           | monolingual     | standards    |
|       | specific   | employment   | S               | and how they |
|       | examples   | complaints   | panish-Speaking | should be    |
|       | of how     | filed with   | customers in    | applied.     |
|       | One-Stop   | CRC.         | Southern        |              |
|       | Career     |              | California.     | Presenters:  |
|       | Centers    | Presenters:  | Additionally,   | Christine    |
|       | might      | Pir Ahmad,   | information     | Stoneman,    |
|       | ensure     | Equal        | will be         | Civil Rights |
|       | effective  | Opportunity  | presented       | Division,    |
|       | and        | Specialist,  | concerning how  | Coordination |
|       | meaningful | CRC, OASAM,  | farmworker      | and Review   |
|       | com        | USDOL; Peggy | programs are    | Section,     |
|       | munication | B. Lewis,    | partnering with | U.S.         |
|       | by         | Technical    | local One-Stops | Department   |
|       | utilizing  | Advisor,     | to serve        | of Justice   |
|       | auxiliary  | CRC, OASAM,  | MSFW/LEP        |              |
|       | aids and   | DOL; ETA,    | customers.      | F            |
|       | services.  | USDOL; and   |                 | acilitators: |
|       | The        | Gregory      | Presenters:     | Seena        |
|       | panelists  | Shaw, CRC,   | Juan Regalado,  | Foster,      |
|       | will       | OASAM, USDOL | USDOL, ETA      | Senior       |
|       | discuss    |              |                 | Policy       |
|       | how to     | F            | Facilitators:   | Advisor,     |
|       | implement  | acilitators: | Nayda Martin,   | CRC, OASAM,  |
|       | a process  | Katrina      | Equal           | DOL          |
|       | to         | Creek, Equal | Opportunity     |              |
|       | co         | Opportunity  | Specialist,     | Vicky        |
|       | ntinuously | Assistant,   | CRC, OASAM,     | Best-Morris, |
|       | improve    | CRC, OASAM,  | USDOL           | Staff        |
|       | effective  | USDOL        |                 | Assistant to |
|       | and        |              | Janice Henske,  | the          |
|       | meaningful |              | EO Officer,     | Director,    |
|       | com        |              | State of        | CRC, OASAM,  |
|       | munication |              | Alabama         | DOL          |
|       | in the     |              |                 |              |
|       | delivery   |              |                 |              |
|       | of         |              |                 |              |
|       | programs,  |              |                 |              |
|       | activities |              |                 |              |
|       | and        |              |                 |              |
|       | services.  |              |                 |              |
|       |            |              |                 |              |
|       | P          |              |                 |              |
|       | resenters: |              |                 |              |
|       | ODEP et al |              |                 |              |
|       |            |              |                 |              |
|       | Fac        |              |                 |              |
|       | ilitators: |              |                 |              |
|       | Albert     |              |                 |              |
|       | Brooks,    |              |                 |              |
|       | Equal      |              |                 |              |
|       | O          |              |                 |              |
|       | pportunity |              |                 |              |
|       | S          |              |                 |              |
|       | pecialist, |              |                 |              |
|       | CRC,       |              |                 |              |
|       | OASAM,     |              |                 |              |
|       | USDOL      |              |                 |              |
|       |            |              |                 |              |
|       | Joanna     |              |                 |              |
|       | Miller, EO |              |                 |              |
|       | Officer,   |              |                 |              |
|       | State of   |              |                 |              |
|       | Colorado   |              |                 |              |
+-------+------------+--------------+-----------------+--------------+

######## 2003 EO CONFERENCE CATERING

+-------------+--------------------------------------------------------+
| ####        |                                                        |
| ### LUNCHES |                                                        |
|             |                                                        |
| 12:00 PM -- |                                                        |
| 1:30 PM     |                                                        |
+-------------+--------------------------------------------------------+
| DAY ONE     | Presiding: Vicky Best, Staff Assistant to the          |
|             | Director, Civil Rights Center, OASAM, USDOL            |
|             |                                                        |
|             | Speaker: Bobby Silverstein, Director, Center for the   |
|             | Study and Advancement of Disability Policy             |
|             |                                                        |
|             | Menu: Buffet                                           |
+-------------+--------------------------------------------------------+
| DAY TWO     | ####### Harris Award Presentation                      |
|             |                                                        |
|             | Presiding: Dr. Vivian Stith-Williams, EO Officer,      |
|             | Georgia Dept. of Labor                                 |
|             |                                                        |
|             | Speaker: Michael Thurmond, Commissioner, Georgia Dept. |
|             | of Labor                                               |
|             |                                                        |
|             | Menu: Buffet                                           |
+-------------+--------------------------------------------------------+

+------------------------+---------------------------------------------+
| ####### BREAKS         |                                             |
+------------------------+---------------------------------------------+
| DAY ONE & DAY TWO      |                                             |
+------------------------+---------------------------------------------+
| Morning 8:00 AM --     | ####### ALL DAY BREAK PLAN                  |
| 9:00 AM                |                                             |
+------------------------+---------------------------------------------+
| Mid-morning 10:15 AM   |                                             |
| -- 10:30 AM            |                                             |
+------------------------+---------------------------------------------+
| Mid-afternoon 3:15 PM  |                                             |
| -- 3:30 PM             |                                             |
+------------------------+---------------------------------------------+
| DAY THREE              |                                             |
+------------------------+---------------------------------------------+
| Morning 8:00 AM -      |                                             |
| 11:30 AM               |                                             |
+------------------------+---------------------------------------------+