##### Safety Attribute Inspection (SAI) Data Collection Tool

###### 2.1.2 Content Consistency Across Manuals (OP)

# 

# ELEMENT SUMMARY INFORMATION

**Purpose of this Element** (certificate holder's responsibility):

+-----------------------------------------------------------------------+
| -   To ensure the certificate holder\'s current manual used for       |
|     guidance of flight, ground operations, and management personnel   |
|     is consistent in its content across manuals for conducting        |
|     operations.                                                       |
+-----------------------------------------------------------------------+

**Objective** (FAA oversight):

+-----------------------------------------------------------------------+
| -   To determine if the certificate holder s Content Consistency      |
|     Across Manuals process meets all applicable requirements of Title |
|     14 of the Code of Federal Regulations (14 CFR) and FAA policies.  |
|                                                                       |
| -   To determine if the certificate holder\'s Content Consistency     |
|     Across Manuals process incorporates the safety attributes.        |
|                                                                       |
| -   To identify any shortfalls in the certificate holder\'s Content   |
|     Consistency Across Manuals process.                               |
+-----------------------------------------------------------------------+

**Specific Instructions**:

+-----------------------------------------------------------------------+
| -   Intentionally left blank                                          |
+-----------------------------------------------------------------------+

# 

# SUPPLEMENTAL INFORMATION

**Specific Regulatory Requirements (SRRs)**:

+-----------------------------------------------------------------------+
| -   SRRs:                                                             |
+=======================================================================+
| > 119.43(b)                                                           |
| >                                                                     |
| > 119.49(a)(1)                                                        |
| >                                                                     |
| > 119.49(a)(2)                                                        |
| >                                                                     |
| > 119.49(b)(1)                                                        |
| >                                                                     |
| > 119.49(b)(2)                                                        |
| >                                                                     |
| > 119.65(e)(1)                                                        |
| >                                                                     |
| > 119.65(e)(2)                                                        |
| >                                                                     |
| > 121.133(a)                                                          |
| >                                                                     |
| > 121.135(a)(1)                                                       |
| >                                                                     |
| > 121.135(a)(2)                                                       |
| >                                                                     |
| > 121.135(a)(4)                                                       |
| >                                                                     |
| > 121.135(b)                                                          |
| >                                                                     |
| > 121.135(b)(11)                                                      |
| >                                                                     |
| > 121.135(b)(12)                                                      |
| >                                                                     |
| > 121.135(b)(13)                                                      |
| >                                                                     |
| > 121.135(b)(14)                                                      |
| >                                                                     |
| > 121.135(b)(15)                                                      |
| >                                                                     |
| > 121.135(b)(16)                                                      |
| >                                                                     |
| > 121.135(b)(19)                                                      |
| >                                                                     |
| > 121.135(b)(2)                                                       |
| >                                                                     |
| > 121.135(b)(21)                                                      |
| >                                                                     |
| > 121.135(b)(22)                                                      |
| >                                                                     |
| > 121.135(b)(23)                                                      |
| >                                                                     |
| > 121.135(b)(3)                                                       |
| >                                                                     |
| > 121.135(b)(4)                                                       |
| >                                                                     |
| > 121.135(b)(5)                                                       |
| >                                                                     |
| > 121.135(b)(6)                                                       |
| >                                                                     |
| > 121.135(b)(7)                                                       |
| >                                                                     |
| > 121.135(b)(8)                                                       |
| >                                                                     |
| > 121.135(b)(8)(i)                                                    |
| >                                                                     |
| > 121.135(b)(8)(ii)                                                   |
| >                                                                     |
| > 121.135(b)(8)(iii)                                                  |
| >                                                                     |
| > 121.135(b)(8)(iv)                                                   |
| >                                                                     |
| > 121.135(b)(8)(v)                                                    |
| >                                                                     |
| > 121.135(b)(8)(vi)                                                   |
| >                                                                     |
| > 121.135(b)(9)                                                       |
| >                                                                     |
| > 121.141                                                             |
| >                                                                     |
| > 121.141(b)                                                          |
| >                                                                     |
| > 121.198(f)                                                          |
| >                                                                     |
| > A.001a                                                              |
+-----------------------------------------------------------------------+

**Related CFRs & FAA Policy/Guidance**:

+-----------------------------------------------------------------------+
| -   Related CFRs:                                                     |
+=======================================================================+
| > Intentionally left blank                                            |
+-----------------------------------------------------------------------+

+-----------------------------------------------------------------------+
| -   FAA Policy/Guidance:                                              |
+=======================================================================+
| > FAA Order 8900.1, Volume 3, Chapter 32, Section 4                   |
+-----------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the information listed in the Supplemental Information     |
| \ | section of this DCT.                                              |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the duties and responsibilities for management and other   |
| \ | personnel identified by the certificate holder who accomplish the |
| . | Content Consistency Across Manuals process.                       |
+---+-------------------------------------------------------------------+
| 3 | Review the certificate holder\'s Content Consistency Across       |
| \ | Manuals process to ensure that it contains policies, procedures,  |
| . | instructions, and information necessary for personnel to perform  |
|   | their duties and responsibilities with a high degree of safety.   |
+---+-------------------------------------------------------------------+

+------+----------------------------------------------------+---------+
| #    |                                                    |         |
| # Qu |                                                    |         |
| esti |                                                    |         |
| ons  |                                                    |         |
+------+----------------------------------------------------+---------+
|      | To meet this objective, the inspector must answer  |         |
|      | the following questions:                           |         |
+------+----------------------------------------------------+---------+
| 1\.  | Does the certificate holder\'s manual meet the     |         |
|      | specific regulatory and FAA policy requirements:   |         |
+------+----------------------------------------------------+---------+
| 1.1. | Does the certificate holder s manual revision      | Yes     |
|      | process require consistency throughout the various |         |
|      | parts of the manual? **     **                     | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(a)(2)                                |         |
+------+----------------------------------------------------+---------+
| 1.2. | Does the certificate holder\'s manual require      | Yes     |
|      | consistency with applicable Federal Aviation       |         |
|      | Regulations? **     **                             | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(a)(4)                                |         |
+------+----------------------------------------------------+---------+
| 1.3. | In the case of a flag or supplemental operation,   | Yes     |
|      | does the certificate holder\'s manual require      |         |
|      | consistency with applicable foreign regulations?   | No,     |
|      | **     **                                          | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(a)(4)                                | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.4. | Does the certificate holder\'s manual require      | Yes     |
|      | consistency with applicable operations             |         |
|      | specifications? **     **                          | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(a)(4)                                |         |
+------+----------------------------------------------------+---------+
| 1.5. | Does the certificate holder\'s manual require      | Yes     |
|      | consistency with the certificate holder\'s         |         |
|      | operating certificate? **     **                   | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(a)(4)                                |         |
+------+----------------------------------------------------+---------+
| 1.6. | Does the certificate holder s operations           |         |
|      | specifications include:                            |         |
+------+----------------------------------------------------+---------+
| 1    | Appropriate locations, names, and mailing          | Yes     |
| .6.1 | addresses? **     **                               |         |
|      |                                                    | No,     |
|      | SRRs: 119.49(b)(1); 119.49(a)(1)                   | Explain |
+------+----------------------------------------------------+---------+
| 1    | Other business names under which the certificate   | Yes     |
| .6.2 | holder may operate? **     **                      |         |
|      |                                                    | No,     |
|      | SRRs: 119.49(a)(2); 119.49(b)(2)                   | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.7. | Does the certificate holder\'s manual, which may   |         |
|      | be in two or more separate parts, require          |         |
|      | consistency in the information presented for each  |         |
|      | group of personnel:                                |         |
+------+----------------------------------------------------+---------+
| 1    | Duties and responsibilities of each crewmember?    | Yes     |
| .7.1 | **     **                                          |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(2)                                | Explain |
+------+----------------------------------------------------+---------+
| 1    | Duties and responsibilities of each appropriate    | Yes     |
| .7.2 | member of the ground organization? **     **       |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(2)                                | Explain |
+------+----------------------------------------------------+---------+
| 1    | Duties and responsibilities of each management     | Yes     |
| .7.3 | person? **     **                                  |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(2)                                | Explain |
+------+----------------------------------------------------+---------+
| 1    | Flight dispatching and operational control         | Yes     |
| .7.4 | procedures, including coordinated dispatch, flight |         |
|      | control, or flight following procedures, as        | No,     |
|      | applicable? **     **                              | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(4)                                |         |
+------+----------------------------------------------------+---------+
| 1    | En route flight procedures? **     **              | Yes     |
| .7.5 |                                                    |         |
|      | SRRs: 121.135(b)(5)                                | No,     |
|      |                                                    | Explain |
+------+----------------------------------------------------+---------+
| 1    | Navigation procedures? **     **                   | Yes     |
| .7.6 |                                                    |         |
|      | SRRs: 121.135(b)(5)                                | No,     |
|      |                                                    | Explain |
+------+----------------------------------------------------+---------+
| 1    | Communication procedures? **     **                | Yes     |
| .7.7 |                                                    |         |
|      | SRRs: 121.135(b)(5)                                | No,     |
|      |                                                    | Explain |
+------+----------------------------------------------------+---------+
| 1    | Procedures for the dispatch, release, or           | Yes     |
| .7.8 | continuance of flight if any item of equipment     |         |
|      | required for the particular type of operation      | No,     |
|      | becomes inoperative or unserviceable en route?     | Explain |
|      | **     **                                          |         |
|      |                                                    |         |
|      | SRRs: 121.135(b)(5)                                |         |
+------+----------------------------------------------------+---------+
| 1    | For domestic or flag operations, appropriate       | Yes     |
| .7.9 | information from the en route operations           |         |
|      | specifications, including for each approved route  | No,     |
|      | the types of airplanes authorized, the type of     | Explain |
|      | operation such as VFR, IFR, day, night, etc., and  |         |
|      | any other pertinent information? **     **         | Not     |
|      |                                                    | App     |
|      | SRRs: 121.135(b)(6)                                | licable |
+------+----------------------------------------------------+---------+
| 1.   | For supplemental operations, appropriate           | Yes     |
| 7.10 | information from the operations specifications,    |         |
|      | including the area of operations authorized, the   | No,     |
|      | types of airplanes authorized, the type of         | Explain |
|      | operation such as VFR, IFR, day, night, etc., and  |         |
|      | any other pertinent information? **     **         | Not     |
|      |                                                    | App     |
|      | SRRs: 121.135(b)(7)                                | licable |
+------+----------------------------------------------------+---------+
| 1.   | Appropriate information from the airport           |         |
| 7.11 | operations specifications that includes:           |         |
|      |                                                    |         |
|      | SRRs: 121.135(b)(8)                                |         |
+------+----------------------------------------------------+---------+
| 1.7. | For flag and domestic operators, appropriate       | Yes     |
| 11.1 | information from the airport operations            |         |
|      | specifications, including for each airport, its    | No,     |
|      | location, designation (regular, alternate,         | Explain |
|      | provisional, etc.), and types of airplanes         |         |
|      | authorized? **     **                              | Not     |
|      |                                                    | App     |
|      | SRRs: 121.135(b)(8)(i); 121.135(b)(8)(ii);         | licable |
|      | 121.135(b)(8)(iii)                                 |         |
+------+----------------------------------------------------+---------+
| 1.7. | For all operators, appropriate information from    | Yes     |
| 11.2 | the airport operations specifications, including   |         |
|      | for each airport, Instrument approach procedures,  | No,     |
|      | landing and takeoff minimums, and any other        | Explain |
|      | pertinent information? **     **                   |         |
|      |                                                    |         |
|      | SRRs: 121.135(b)(8)(iv); 121.135(b)(8)(v);         |         |
|      | 121.135(b)(8)(vi)                                  |         |
+------+----------------------------------------------------+---------+
| 1.   | Landing weight limitations? **     **              | Yes     |
| 7.12 |                                                    |         |
|      | SRRs: 121.135(b)(9)                                | No,     |
|      |                                                    | Explain |
+------+----------------------------------------------------+---------+
| 1.   | Procedures for familiarizing passengers with the   | Yes     |
| 7.13 | use of emergency equipment during flight?          |         |
|      | **     **                                          | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(b)(11)                               |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Emergency equipment and procedures? **     **      | Yes     |
| 7.14 |                                                    |         |
|      | SRRs: 121.135(b)(12)                               | No,     |
|      |                                                    | Explain |
+------+----------------------------------------------------+---------+
| 1.   | The method of designating succession of command of | Yes     |
| 7.15 | flight crewmembers? **     **                      |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(13)                               | Explain |
+------+----------------------------------------------------+---------+
| 1.   | Procedures for determining the usability of        | Yes     |
| 7.16 | takeoff and landing areas and for disseminating    |         |
|      | that information to operations personnel?          | No,     |
|      | **     **                                          | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(14)                               |         |
+------+----------------------------------------------------+---------+
| 1.   | Procedures for operating in periods of ice, hail,  | Yes     |
| 7.17 | thunderstorms, turbulence, or any potentially      |         |
|      | hazardous meteorological condition? **     **      | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(b)(15)                               |         |
+------+----------------------------------------------------+---------+
| 1.   | Each training program curriculum required by 14    | Yes     |
| 7.18 | CFR part 121, section 121.403? **     **           |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(16)                               | Explain |
+------+----------------------------------------------------+---------+
| 1.   | Procedures for supervising and protecting          | Yes     |
| 7.19 | passengers during refueling? **     **             |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(19)                               | Explain |
+------+----------------------------------------------------+---------+
| 1.   | Methods and procedures for maintaining the         | Yes     |
| 7.20 | aircraft weight and center of gravity within       |         |
|      | approved limits? **     **                         | No,     |
|      |                                                    | Explain |
|      | SRRs: 121.135(b)(21)                               |         |
+------+----------------------------------------------------+---------+
| 1.   | Where applicable, pilot route and airport          | Yes     |
| 7.21 | qualification procedures? **     **                |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(22)                               | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Where applicable, dispatcher route and airport     | Yes     |
| 7.22 | qualification procedures? **     **                |         |
|      |                                                    | No,     |
|      | SRRs: 121.135(b)(22)                               | Explain |
|      |                                                    |         |
|      |                                                    | Not     |
|      |                                                    | App     |
|      |                                                    | licable |
+------+----------------------------------------------------+---------+
| 1.   | Accident notification procedures? **     **        | Yes     |
| 7.23 |                                                    |         |
|      | SRRs: 121.135(b)(23)                               | No,     |
|      |                                                    | Explain |
+------+----------------------------------------------------+---------+
| 1.8. | If the certificate holder elects to carry the      | Yes     |
|      | manual required by 14 CFR part 121, section        |         |
|      | 121.133, and if the operating procedures sections  | No,     |
|      | or performance data are revised or modified (and   | Explain |
|      | approved by the Admimistrator), does the           |         |
|      | certificate holder\'s manual require the           | Not     |
|      | information to be identified as airplane flight    | App     |
|      | manual requirements consistently among all         | licable |
|      | aircraft manuals? **     **                        |         |
|      |                                                    |         |
|      | SRRs: 121.141(b)                                   |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. Check that the Certificate Holder\'s manual    |         |
|      | includes instructions and information to revise    |         |
|      | the operating procedures section of the AFM and    |         |
|      | modify the presentation of performance data from   |         |
|      | the applicable flight manual if the revised        |         |
|      | operating procedures and modified performance date |         |
|      | presentation are approved by the Administrator.    |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.141(b)(1)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP)                 |         |
|      |                                                    |         |
|      | 2\. Check that the Certificate Holder\'s manual    |         |
|      | includes instructions and information to revise    |         |
|      | the operating procedures section of the AFM and    |         |
|      | modify the presentation of performance data from   |         |
|      | the applicable flight manual if the revised        |         |
|      | operating procedures and modified performance date |         |
|      | presentation are clearly identified as airplane    |         |
|      | flight manual requirements.                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(1); 121.141(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.1(AW); 2.1.1(OP)                 |         |
+------+----------------------------------------------------+---------+
| 1.9. | If the certificate holder operates aircraft under  | Yes     |
|      | 14 CFR part 121, section 121.198, does the         |         |
|      | certificate holder\'s Content Consistency Across   | No,     |
|      | Manuals process require the airplane flight manual | Explain |
|      | data, for each airplane operated, to be            |         |
|      | appropriately revised and consistently presented?  | Not     |
|      | **     **                                          | App     |
|      |                                                    | licable |
|      | SRRs: 121.198(f)                                   |         |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Content Consistency | Yes     |
| .10. | Across Manuals process require consistency between |         |
|      | the approved minimum equipment list and the        | No,     |
|      | certificate holder\'s specific aircraft? **     ** | Explain |
+------+----------------------------------------------------+---------+
| 1    | Does the certificate holder\'s Content Consistency | Yes     |
| .11. | Across Manuals process comply with the guidance    |         |
|      | contained in FAA Order 8900.1, Volume 3, Chapter   | No,     |
|      | 32, Section? **     **                             | Explain |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. Check the Certificate Holder\'s instructions   |         |
|      | and information regarding the information and      |         |
|      | guidance in the Certificate Holder\'s GOM being    |         |
|      | consistent with that in the general maintenance    |         |
|      | manual (GMM).                                      |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 03, Ch 32, Sec 4, |         |
|      | Para 3-3205                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 1.1.1(AW); 1.1.2(AW); 1.1.2(OP);     |         |
|      | 1.1.3(AW); 1.2.1(AW); 1.2.2(AW); 1.2.3(AW);        |         |
|      | 1.2.4(AW); 1.2.5(AW); 1.2.6(AW); 1.3.1(AW);        |         |
|      | 1.3.2(AW); 1.3.3(AW); 1.3.4(AW); 1.3.5(AW);        |         |
|      | 1.3.6(AW); 1.3.7(AW); 1.3.8(AW); 1.3.9(AW);        |         |
|      | 1.3.10(AW); 1.3.11(AW); 1.3.12(AW); 1.3.13(AW);    |         |
|      | 1.3.14(AW); 1.3.15(AW); 1.3.16(AW); 1.3.17(AW);    |         |
|      | 1.3.18(AW); 1.3.19(AW); 1.3.20(AW); 1.3.21(AW);    |         |
|      | 1.3.22(AW); 1.3.23(AW); 1.3.24(AW); 1.3.25(AW);    |         |
|      | 2.1.1(AW); 2.1.1(OP); 2.1.2(AW); 2.1.2(OP);        |         |
|      | 2.1.3(AW); 2.1.3(OP); 2.1.4(AW); 2.1.4(OP);        |         |
|      | 2.1.5(AW); 2.1.5(OP); 3.1.1(OP); 3.1.2(OP);        |         |
|      | 3.1.3(OP); 3.1.4(OP); 3.1.5(OP); 3.1.6(OP);        |         |
|      | 3.1.7(OP); 3.1.8(OP); 3.1.9(OP); 3.1.10(OP);       |         |
|      | 3.1.11(OP); 3.1.12(OP); 3.1.13(OP); 3.2.1(OP);     |         |
|      | 3.2.2(OP); 3.2.3(OP); 4.1.1(AW); 4.1.2(AW);        |         |
|      | 4.2.1(AW); 4.2.2(AW); 4.2.3(OP); 4.2.4(OP);        |         |
|      | 4.2.5(OP); 4.2.6(OP); 4.2.7(OP); 4.2.8(AW);        |         |
|      | 4.2.8(OP); 4.2.9(OP); 4.2.10(OP); 4.2.11(OP);      |         |
|      | 4.3.1(OP); 4.2.12(OP); 4.3.2(OP); 4.3.3(OP);       |         |
|      | 4.4.1(AW); 4.4.2(AW); 4.4.3(AW); 4.4.4(AW);        |         |
|      | 5.1.1(AW); 5.1.2(AW); 5.1.3(AW); 5.1.4(AW);        |         |
|      | 5.1.5(OP); 5.1.6(OP); 5.1.7(OP); 5.1.8(AW);        |         |
|      | 5.1.8(OP); 5.1.9(AW); 5.1.9(OP); 6.1.1(OP);        |         |
|      | 6.1.2(OP); 6.1.3(OP); 6.1.4(OP); 6.2.1(AW);        |         |
|      | 7.1.1(AW); 7.1.2(AW); 7.1.3(AW); 7.1.3(OP);        |         |
|      | 7.1.4(OP); 7.1.5(OP); 7.1.6(AW); 7.2.1(OP)         |         |
|      |                                                    |         |
|      | 2\. Check the Certificate Holder\'s instructions   |         |
|      | and information regarding weight and balance       |         |
|      | procedures for complying with weight and balance   |         |
|      | limitations for each type of aircraft.             |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 03, Ch 32, Sec 4, |         |
|      | Para 3-3205                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 3.2.2(OP)                            |         |
|      |                                                    |         |
|      | 3\. Check the Certificate Holder\'s instructions   |         |
|      | and information regarding weight and balance       |         |
|      | procedures for determining the weight of           |         |
|      | passengers, crew, cargo, and baggage.              |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 03, Ch 32, Sec 4, |         |
|      | Para 3-3205                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 3.2.2(OP)                            |         |
|      |                                                    |         |
|      | 4\. Check the Certificate Holder\'s instructions   |         |
|      | and information regarding weight and balance       |         |
|      | procedures for making the center of gravity        |         |
|      | calculations including loading schedules or other  |         |
|      | approved methods, if applicable.                   |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 03, Ch 32, Sec 4, |         |
|      | Para 3-3205                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.3(OP); 3.1.8(OP); 3.2.2(OP)      |         |
|      |                                                    |         |
|      | 5\. Check the Certificate Holder\'s instructions   |         |
|      | and information regarding weight and balance       |         |
|      | procedures for the completion and disposition of   |         |
|      | load manifests and weight and balance records.     |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 03, Ch 32, Sec 4, |         |
|      | Para 3-3205                                        |         |
|      |                                                    |         |
|      | *Interfaces:* 3.2.1(OP); 3.2.2(OP)                 |         |
|      |                                                    |         |
|      | 6\. Check the Certificate Holder\'s instructions   |         |
|      | and information regarding weight and balance       |         |
|      | procedures for loading the aircraft.               |         |
|      |                                                    |         |
|      | *Sources:* FAA Order 8900.1, Vol 03, Ch 32, Sec 4  |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.3(OP); 3.1.12(OP); 3.2.2(OP)     |         |
+------+----------------------------------------------------+---------+
| 2\.  | Does the certificate holder\'s manual contain      | Yes     |
|      | general policies for the Content Consistency       |         |
|      | Across Manuals process that comply with the SRRs?  | No,     |
|      | **     **                                          | Explain |
|      |                                                    |         |
|      | SRRs: 119.65(e)(1); 119.65(e)(2); 121.133(a);      |         |
|      | 121.135(a)(4); 119.43(b); 121.135(b); 121.141;     |         |
|      | A.001a                                             |         |
|      |                                                    |         |
|      | *Related Design JTIs:*                             |         |
|      |                                                    |         |
|      | 1\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy to clearly identify each |         |
|      | excerpt as a part of its operation specifications. |         |
|      |                                                    |         |
|      | *Sources:* 119.43(b)(1); 121.135(b)(1)             |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.4(OP); 3.1.5(OP); 3.1.6(OP);     |         |
|      | 3.1.7(OP); 3.1.10(OP); 3.1.11(OP); 3.1.12(OP);     |         |
|      | 5.1.5(OP); 5.1.6(OP); 5.1.7(OP); 5.1.8(AW);        |         |
|      | 5.1.8(OP); 5.1.9(AW); 5.1.9(OP); 6.1.2(OP);        |         |
|      | 7.1.3(AW); 7.1.3(OP); 7.1.4(OP); 7.1.5(OP)         |         |
|      |                                                    |         |
|      | 2\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy that compliance with     |         |
|      | each operations specifications requirement is      |         |
|      | mandatory.                                         |         |
|      |                                                    |         |
|      | *Sources:* 119.43(b)(2); 121.135(b)(1)             |         |
|      |                                                    |         |
|      | 3\. Check that the Certificate Holder\'s manual    |         |
|      | required by 121.133 includes a general policy      |         |
|      | stating the duties, responsibilities and authority |         |
|      | of personnel required under 119.65(a)(1-5).        |         |
|      |                                                    |         |
|      | *Sources:* 119.65(e)(1); 121.135(b)(1)             |         |
|      |                                                    |         |
|      | *Interfaces:* 7.1.3(AW); 7.1.3(OP); 7.1.4(OP);     |         |
|      | 7.1.5(OP)                                          |         |
|      |                                                    |         |
|      | 4\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy to not be contrary to    |         |
|      | any applicable Federal regulation or the           |         |
|      | Certificate Holder\'s operations specifications or |         |
|      | operating certificate.                             |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(4); 121.135(b)(1)            |         |
|      |                                                    |         |
|      | 5\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy to not be contrary to    |         |
|      | any applicable foreign regulation, or the          |         |
|      | Certificate Holder\'s operations specifications or |         |
|      | operating certificate.                             |         |
|      |                                                    |         |
|      | *Sources:* 121.135(a)(4); 121.135(b)(1)            |         |
|      |                                                    |         |
|      | *Interfaces:* 2.1.5(AW); 2.1.5(OP)                 |         |
|      |                                                    |         |
|      | 6\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy stating the duties and   |         |
|      | responsibilities of each crewmember.               |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.2(OP); 3.1.3(OP)                 |         |
|      |                                                    |         |
|      | 7\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy stating the duties and   |         |
|      | responsibilities of appropriate members of the     |         |
|      | ground organization.                               |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.8(OP); 5.1.5(OP)                 |         |
|      |                                                    |         |
|      | 8\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy stating the duties and   |         |
|      | responsibilities of management personnel.          |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(2)            |         |
|      |                                                    |         |
|      | *Interfaces:* 7.1.3(AW); 7.1.3(OP); 7.1.4(OP);     |         |
|      | 7.1.5(OP)                                          |         |
|      |                                                    |         |
|      | 9\. Check that the Certificate Holder\'s manual    |         |
|      | includes a general policy to include information   |         |
|      | from the en route operations specifications,       |         |
|      | including for each approved route the types of     |         |
|      | airplanes authorized, the type of operation such   |         |
|      | as VFR, IFR, day, night, etc., and any other       |         |
|      | pertinent information in it\'s manual.             |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(6)            |         |
|      |                                                    |         |
|      | *Interfaces:* 5.1.6(OP); 5.1.7(OP); 5.1.8(AW);     |         |
|      | 5.1.8(OP); 5.1.9(AW); 5.1.9(OP)                    |         |
|      |                                                    |         |
|      | 10\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include from the      |         |
|      | operations specifications, including the area of   |         |
|      | operations authorized, the types of airplanes      |         |
|      | authorized, the type of operation such as VFR,     |         |
|      | IFR, day, night, etc., and any other pertinent     |         |
|      | information in it\'s manual.                       |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(7)            |         |
|      |                                                    |         |
|      | *Interfaces:* 5.1.6(OP); 5.1.7(OP); 5.1.8(AW);     |         |
|      | 5.1.8(OP); 5.1.9(AW); 5.1.9(OP)                    |         |
|      |                                                    |         |
|      | 11\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include appropriate   |         |
|      | information from the airport operations            |         |
|      | specifications, including the location of each     |         |
|      | airport in it\'s manual.                           |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(8)(i)         |         |
|      |                                                    |         |
|      | *Interfaces:* 5.1.5(OP); 5.1.6(OP)                 |         |
|      |                                                    |         |
|      | 12\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include appropriate   |         |
|      | information from the airport operations            |         |
|      | specifications, including the designation of each  |         |
|      | airport (regular, alternate, provisional, etc.)in  |         |
|      | its manual.                                        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(8)(ii)        |         |
|      |                                                    |         |
|      | *Interfaces:* 5.1.5(OP); 5.1.6(OP)                 |         |
|      |                                                    |         |
|      | 13\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include appropriate   |         |
|      | information from the airport operations            |         |
|      | specifications, including for each airport, the    |         |
|      | types of airplanes authorized in its manual.       |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(8)(iii)       |         |
|      |                                                    |         |
|      | *Interfaces:* 5.1.5(OP); 5.1.6(OP)                 |         |
|      |                                                    |         |
|      | 14\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include appropriate   |         |
|      | information from the airport operations            |         |
|      | specifications, including for each airport,        |         |
|      | instrument approach procedures in its manual.      |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(8)(iv)        |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.10(OP); 5.1.5(OP); 5.1.6(OP)     |         |
|      |                                                    |         |
|      | 15\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include appropriate   |         |
|      | information from the airport operations            |         |
|      | specifications, including for each airport,        |         |
|      | landing and takeoff minimums in its manual.        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(8)(v)         |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.10(OP); 5.1.5(OP); 5.1.6(OP)     |         |
|      |                                                    |         |
|      | 16\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include appropriate   |         |
|      | information from the airport operations            |         |
|      | specifications, including any other pertinent      |         |
|      | information for each airport in its manual.        |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(8)(vi)        |         |
|      |                                                    |         |
|      | 17\. Check that the Certificate Holder\'s manual   |         |
|      | includes a general policy to include appropriate   |         |
|      | information for takeoff, en route and landing      |         |
|      | weight limitations in its manual.                  |         |
|      |                                                    |         |
|      | *Sources:* 121.135(b)(1); 121.135(b)(9)            |         |
|      |                                                    |         |
|      | *Interfaces:* 3.1.9(OP); 3.2.1(OP); 3.2.2(OP)      |         |
+------+----------------------------------------------------+---------+
| 3\.  | Does the certificate holder\'s manual reference    | Yes     |
|      | the appropriate Federal Aviation Regulations       |         |
|      | listed in the Supplemental Information section of  | No,     |
|      | this safety attribute inspection (SAI)? **     **  | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(3)                                |         |
+------+----------------------------------------------------+---------+
| 4\.  | Does the certificate holder s manual contain the   | Yes     |
|      | duties and responsibilities for personnel who will |         |
|      | accomplish the Content Consistency Across Manuals  | No,     |
|      | process? **     **                                 | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(b)(2)                                |         |
+------+----------------------------------------------------+---------+
| 5\.  | Does the certificate holder s manual include       | Yes     |
|      | instructions and information for personnel to meet |         |
|      | the requirements of the Content Consistency Across | No,     |
|      | Manuals process? **     **                         | Explain |
|      |                                                    |         |
|      | SRRs: 121.135(a)(1)                                |         |
+------+----------------------------------------------------+---------+

+---+-------------------------------------------------------------------+
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|   |                                                                   |
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| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
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| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No procedures, policy, instructions or information specified.     |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Procedures or instructions and information do not identify (who,  |
| \ | what, when, where, how).                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Procedures, policy or instructions and information do not comply  |
| \ | with CFR.                                                         |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Procedures, policy or instructions and information do not comply  |
| \ | with FAA policy and guidance.                                     |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Procedures, policy or instructions and information do not comply  |
| \ | with other documentation (e.g., manufacturer\'s data, Jeppesen\'s |
| . | Charts, etc.).                                                    |
+---+-------------------------------------------------------------------+
| 6 | Procedures, policy or instructions and information unclear or     |
| \ | incomplete.                                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Documentation quality (e.g., unreadable or illegible).            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 8 | Procedures, policy or instructions and information inconsistent   |
| \ | across Certificate Holder manuals (FOM - Flight Operations Manual |
| . | to GMM - General Maintenance Manual, etc.).                       |
+---+-------------------------------------------------------------------+
| 9 | Procedures, policy or instructions and information inconsistent   |
| \ | across media (e.g., paper, microfiche, electronic).               |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Resource requirements incomplete (personnel, facilities,          |
| 0 | equipment, technical data).                                       |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Other.                                                            |
| 1 |                                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
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| * |                                                                   |
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+---+-------------------------------------------------------------------+
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+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the control questions below.                               |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | controls that it has documented.                                  |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Are the following controls built into the Content    |           |
| \ | Consistency Across Manuals process:                  |           |
| . |                                                      |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the contents of the certificate holder\'s       |           |
| 1 | manual are consistent across the various parts of    | No,       |
| . | the manual? **     **                                | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a control or controls in place to ensure    | Yes       |
| . | that the contents of the certificate holder\'s       |           |
| 2 | manual are consistent across various media in which  | No,       |
| . | the manual is presented (paper manuals, checklists,  | Explain   |
|   | electronic means, microfiche, etc.)? **     **       |           |
|   |                                                      | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder have a documented method | Yes       |
| \ | for assessing the impact of any changes made to the  |           |
| . | controls in the Content Consistency Across Manuals   | No,       |
|   | process? **     **                                   | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 2 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| C |                                                                   |
| o |                                                                   |
| n |                                                                   |
| t |                                                                   |
| r |                                                                   |
| o |                                                                   |
| l |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No controls specified.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the controls do not identify (who, what, when,  |
| \ | where, how).                                                      |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Controls incomplete.                                              |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Controls could be circumvented.                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Controls could be unenforceable.                                  |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resource requirements incomplete (personnel, facilities,          |
| \ | equipment, technical data).                                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
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| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| b |                                                                   |
| j |                                                                   |
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| c |                                                                   |
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| : |                                                                   |
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| r |                                                                   |
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| a |                                                                   |
| c |                                                                   |
| h |                                                                   |
| e |                                                                   |
| l |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the process measurement questions below.                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | process measurements that it has documented.                      |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s Content Consistency   |           |
| \ | Across Manuals process include the following process |           |
| . | measurements:                                        |           |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if the contents of  |           |
| 1 | the certificate holder\'s manual are not consistent  | No,       |
| . | across the various parts of the manual? **     **    | Explain   |
+---+------------------------------------------------------+-----------+
| 1 | Is there a process measurement or process            | Yes       |
| . | measurements that would identify if the contents of  |           |
| 2 | the certificate holder\'s manual are not consistent  | No,       |
| . | across various media in which the manual is          | Explain   |
|   | presented (paper manuals, checklists, electronic     |           |
|   | means, microfiche, etc.)? **     **                  | Not       |
|   |                                                      | A         |
|   |                                                      | pplicable |
+---+------------------------------------------------------+-----------+
| 2 | Is there a process measurement or process            | Yes       |
| \ | measurements that would reveal if the certificate    |           |
| . | holder s policy, procedures, instructions, and       | No,       |
|   | information were not followed? **     **             | Explain   |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder document its process     | Yes       |
| \ | measurement results? **     **                       |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder use its process          | Yes       |
| \ | measurement results to improve its programs?         |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 5 | Does the organization that conducts the process      | Yes       |
| \ | measurements have direct access to the person with   |           |
| . | responsibility for the Content Consistency Across    | No,       |
|   | Manuals process? **     **                           | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 3 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| P |                                                                   |
| r |                                                                   |
| o |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
|   |                                                                   |
| M |                                                                   |
| e |                                                                   |
| a |                                                                   |
| s |                                                                   |
| u |                                                                   |
| r |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No process measurements specified.                                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation for the process measurements does not identify      |
| \ | (who, what, when, where, how).                                    |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Inability to identify negative findings.                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | No provisions for implementing corrective actions.                |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Ineffective follow-up to determine effectiveness of corrective    |
| \ | actions.                                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 6 | Resources requirements (personnel, facilities, equipment,         |
| \ | technical data).                                                  |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 7 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
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| n |                                                                   |
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| r |                                                                   |
| f |                                                                   |
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| s |                                                                   |
| A |                                                                   |
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| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
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| j |                                                                   |
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|   |                                                                   |
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| a |                                                                   |
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| s |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Review the interfaces associated with the Content Consistency     |
| \ | Across Manuals process that have been identified along with the   |
| . | individual questions in section 1, Procedures, of this DCT.       |
+---+-------------------------------------------------------------------+
| 2 | Review the certificate holder\'s policies, procedures,            |
| \ | instructions, and information to gain an understanding of the     |
| . | interfaces that it has documented.                                |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
|   |                                                      |           |
|   | NOTE: The design job task items (JTIs) displayed     |           |
|   | with the questions in section 1, Procedures, of this |           |
|   | DCT identify potential interfaces (by element        |           |
|   | number) for this element.                            |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder\'s system properly       | Yes       |
| \ | address the interfaces that are identified along     |           |
| . | with the questions in section 1, Procedures, of this | No,       |
|   | DCT? **     **                                       | Explain   |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder document a method for    | Yes       |
| \ | assessing the impact of any changes to the           |           |
| . | associated interfaces within the Content Consistency | No,       |
|   | Across Manuals process? **     **                    | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 4 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| I |                                                                   |
| n |                                                                   |
| t |                                                                   |
| e |                                                                   |
| r |                                                                   |
| f |                                                                   |
| a |                                                                   |
| c |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | No interfaces specified.                                          |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | The following interfaces not identified within the Certificate    |
| \ | Holder\'s manual system:                                          |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Interfaces listed are inaccurate.                                 |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Specific location of interfaces not identified within the manual  |
| \ | system.                                                           |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 5 | Other                                                             |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| & |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| * |                                                                   |
| * |                                                                   |
| O |                                                                   |
| b |                                                                   |
| j |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| v |                                                                   |
| e |                                                                   |
| : |                                                                   |
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| * |                                                                   |
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| s |                                                                   |
| t |                                                                   |
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| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
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| n |                                                                   |
| t |                                                                   |
| h |                                                                   |
| i |                                                                   |
| s |                                                                   |
| s |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
| a |                                                                   |
| d |                                                                   |
| d |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
| s |                                                                   |
| t |                                                                   |
| h |                                                                   |
| e |                                                                   |
| r |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
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| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
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| l |                                                                   |
| i |                                                                   |
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| t |                                                                   |
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| . |                                                                   |
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| t |                                                                   |
| h |                                                                   |
| t |                                                                   |
| h |                                                                   |
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| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
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| l |                                                                   |
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| t |                                                                   |
| y |                                                                   |
| . |                                                                   |
| ) |                                                                   |
+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| T |                                                                   |
| a |                                                                   |
| s |                                                                   |
| k |                                                                   |
| s |                                                                   |
+---+-------------------------------------------------------------------+
|   | To meet this objective, the inspector must accomplish the         |
|   | following tasks:                                                  |
+---+-------------------------------------------------------------------+
| 1 | Identify the person who has overall responsibility for the        |
| \ | Content Consistency Across Manuals process.                       |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Identify the person who has overall authority for the Content     |
| \ | Consistency Across Manuals process.                               |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Review the duties and responsibilities of the person(s)           |
| \ | documented in the certificate holder\'s manual.                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Review the appropriate organizational chart.                      |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+

+---+------------------------------------------------------+-----------+
| # |                                                      |           |
| # |                                                      |           |
|   |                                                      |           |
| Q |                                                      |           |
| u |                                                      |           |
| e |                                                      |           |
| s |                                                      |           |
| t |                                                      |           |
| i |                                                      |           |
| o |                                                      |           |
| n |                                                      |           |
| s |                                                      |           |
+---+------------------------------------------------------+-----------+
|   | To meet this objective, the inspector must answer    |           |
|   | the following questions:                             |           |
+---+------------------------------------------------------+-----------+
| 1 | Does the certificate holder clearly identify who is  | Yes       |
| \ | responsible for the quality of the Content           |           |
| . | Consistency Across Manuals process? **     **        | No,       |
|   |                                                      | Explain   |
|   |                                                      |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 2 | Does the certificate holder clearly identify who has | Yes       |
| \ | authority to establish and modify the policies,      |           |
| . | procedures or instructions, and information for the  | No,       |
|   | Content Consistency Across Manuals process?          | Explain   |
|   | **     **                                            |           |
|   |                                                      | Na        |
|   |                                                      | me/Title: |
|   |                                                      |           |
|   |                                                      |           |
+---+------------------------------------------------------+-----------+
| 3 | Does the certificate holder\'s manual include the    | Yes       |
| \ | duties and responsibilities of those who manage the  |           |
| . | work required by the Content Consistency Across      | No,       |
|   | Manuals process? **     **                           | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(b)(2)                                  |           |
+---+------------------------------------------------------+-----------+
| 4 | Does the certificate holder\'s manual include        | Yes       |
| \ | instructions and information for those who manage    |           |
| . | the work required by the Content Consistency Across  | No,       |
|   | Manuals process? **     **                           | Explain   |
|   |                                                      |           |
|   | SRRs: 121.135(a)(1)                                  |           |
+---+------------------------------------------------------+-----------+
| 5 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the responsibility for this position?       |           |
| . | **     **                                            | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 6 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the authority for this position? **     **  |           |
| . |                                                      | No,       |
|   |                                                      | Explain   |
+---+------------------------------------------------------+-----------+
| 7 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having responsibility for the Content Consistency    | No,       |
|   | Across Manuals process? **     **                    | Explain   |
+---+------------------------------------------------------+-----------+
| 8 | Does the certificate holder clearly and completely   | Yes       |
| \ | document its qualification standards for the person  |           |
| . | having authority to establish and modify the         | No,       |
|   | certificate holder\'s policies, procedures,          | Explain   |
|   | instructions, and information for the Content        |           |
|   | Consistency Across Manuals process? **     **        |           |
+---+------------------------------------------------------+-----------+
| 9 | Does the certificate holder clearly and completely   | Yes       |
| \ | document the procedures for delegation of authority  |           |
| . | for the Content Consistency Across Manuals process?  | No,       |
|   | **     **                                            | Explain   |
+---+------------------------------------------------------+-----------+

+---+-------------------------------------------------------------------+
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
| # |                                                                   |
|   |                                                                   |
| S |                                                                   |
| A |                                                                   |
| I |                                                                   |
|   |                                                                   |
| S |                                                                   |
| e |                                                                   |
| c |                                                                   |
| t |                                                                   |
| i |                                                                   |
| o |                                                                   |
| n |                                                                   |
|   |                                                                   |
| 5 |                                                                   |
|   |                                                                   |
| - |                                                                   |
|   |                                                                   |
| M |                                                                   |
| a |                                                                   |
| n |                                                                   |
| a |                                                                   |
| g |                                                                   |
| e |                                                                   |
| m |                                                                   |
| e |                                                                   |
| n |                                                                   |
| t |                                                                   |
|   |                                                                   |
| R |                                                                   |
| e |                                                                   |
| s |                                                                   |
| p |                                                                   |
| o |                                                                   |
| n |                                                                   |
| s |                                                                   |
| i |                                                                   |
| b |                                                                   |
| i |                                                                   |
| l |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| & |                                                                   |
|   |                                                                   |
| A |                                                                   |
| u |                                                                   |
| t |                                                                   |
| h |                                                                   |
| o |                                                                   |
| r |                                                                   |
| i |                                                                   |
| t |                                                                   |
| y |                                                                   |
|   |                                                                   |
| A |                                                                   |
| t |                                                                   |
| t |                                                                   |
| r |                                                                   |
| i |                                                                   |
| b |                                                                   |
| u |                                                                   |
| t |                                                                   |
| e |                                                                   |
| s |                                                                   |
|   |                                                                   |
| * |                                                                   |
| * |                                                                   |
| D |                                                                   |
| r |                                                                   |
| o |                                                                   |
| p |                                                                   |
| - |                                                                   |
| D |                                                                   |
| o |                                                                   |
| w |                                                                   |
| n |                                                                   |
| M |                                                                   |
| e |                                                                   |
| n |                                                                   |
| u |                                                                   |
| * |                                                                   |
| * |                                                                   |
+---+-------------------------------------------------------------------+
| 1 | Not documented.                                                   |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 2 | Documentation unclear.                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 3 | Documentation incomplete.                                         |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+
| 4 | Other.                                                            |
| \ |                                                                   |
| . |                                                                   |
+---+-------------------------------------------------------------------+