+-----------------------------------------------------------------------+
| # VBA IRM Handbook No. 4.0                                            |
| 5.01.HB1 Internet Protocol (IP) Address Management---Field Facilities |
+-----------------------------------------------------------------------+

  -----------------------------------------------------------------------
  This handbook contains the procedures that the proponent organization,
  the Benefits Delivery Service (20M3), has developed to implement VBA
  Policy Directive No. 4.05.01. You may direct any questions or comments
  concerning these procedures to the proponent organization.

  -----------------------------------------------------------------------

  -----------------------------------------------------------------------
  In order for data communications to take place within the Transmission
  Control Protocol/Internet Protocol (TCP/IP) network, a unique IP
  address must be assigned to each device. The Network Support Division
  (20M34) will assign initial IP addresses during the installation of
  Stage I equipment. Subsequent addresses will be provided by the Network
  Systems Division at Hines as equipment is added or relocated. IRM Staff
  at VBA field facilities are required to maintain an accurate record of
  the local area network (LAN) configuration with IP addresses for their
  facility. Since portions of the IP address are used to access the
  Benefits Delivery Network (BDN) at Hines and Philadelphia, deviation
  from these procedures will have an adverse impact on network
  performance and access to the BDN.

  -----------------------------------------------------------------------

+----+---------------------+----+--------------------------------+----+
|    | # [WHO (            |    | # [ACTION]{.underline}         |    |
|    | Actor)]{.underline} |    |                                |    |
|    |                     |    | #                              |    |
|    | #                   |    |                                |    |
+----+---------------------+----+--------------------------------+----+
| !  | Chief, Network      |    | a\. Develop an initial Stage I |    |
| [] | Support Division    |    | installation local area        |    |
| (m | (20M34)             |    | network (LAN) configuration    |    |
| ed |                     |    | with IP addresses for every    |    |
| ia |                     |    | VBA field facility.            |    |
| /i |                     |    |                                |    |
| ma |                     |    |                                |    |
| ge |                     |    |                                |    |
| 1. |                     |    |                                |    |
| em |                     |    |                                |    |
| f) |                     |    |                                |    |
+----+---------------------+----+--------------------------------+----+
|    |                     |    | b\. Provide a copy to the:     |    |
+----+---------------------+----+--------------------------------+----+
|    |                     |    | > \(1\) Chief, Hines Network   |    |
|    |                     |    | > Systems Division;            |    |
+----+---------------------+----+--------------------------------+----+
|    |                     |    | > \(2\) Appropriate VBA Field  |    |
|    |                     |    | > Office IRM staff; and,       |    |
+----+---------------------+----+--------------------------------+----+
|    |                     |    | > \(3\) Stage I Contract       |    |
|    |                     |    | > Program Manager for          |    |
|    |                     |    | > installation.                |    |
+----+---------------------+----+--------------------------------+----+
|    | [WHO                |    | [ACTION]{.underline}           |    |
|    | (                   |    |                                |    |
|    | Actor)]{.underline} |    |                                |    |
+----+---------------------+----+--------------------------------+----+
| !  | Designated Field    |    | a\. Maintain an accurate,      |    |
| [] | IRM Staff at Sector |    | up-to-date record of the LAN   |    |
| (m | Service Centers     |    | configuration with IP          |    |
| ed | (SSCs),             |    | addresses for your facility.   |    |
| ia |                     |    | See Appendix 1 for the         |    |
| /i | VA Regional Offices |    | information that needs to be   |    |
| ma | (VAROs), VA Medical |    | maintained, as a minimum, for  |    |
| ge | Regional Office     |    | all equipment connected to a   |    |
| 2. | Centers (VAMROCs),  |    | network.                       |    |
| em | the Records         |    |                                |    |
| f) | Processing Center   |    | b\. Notify your designated     |    |
|    | (RPC), the Service  |    | National Help Desk (NHD) prior |    |
|    | Medical Records     |    | to adding, removing or         |    |
|    | Center (SMRC), the  |    | relocating equipment on the    |    |
|    | Benefits Delivery   |    | LAN when such actions involve  |    |
|    | Centers (BDCs) and  |    | a change to an IP address.     |    |
|    | the Systems         |    | Provide them with the          |    |
|    | Development Centers |    | following workstation          |    |
|    | (SDCs) and          |    | information:                   |    |
|    | Insurance Centers   |    |                                |    |
|    |                     |    | \(1\) PLID C&P Awards,         |    |
|    |                     |    |                                |    |
|    |                     |    | \(2\) PLID Education Awards,   |    |
|    |                     |    |                                |    |
|    |                     |    | \(3\) PLID Tear Sheet,         |    |
|    |                     |    |                                |    |
|    |                     |    | \(4\) Hub Location,            |    |
|    |                     |    |                                |    |
|    |                     |    | \(5\) Cable Drop Number, and   |    |
|    |                     |    |                                |    |
|    |                     |    | \(6\) Old IP Address (if       |    |
|    |                     |    | moving).                       |    |
+----+---------------------+----+--------------------------------+----+
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| e. |                     |    |                                |    |
+----+---------------------+----+--------------------------------+----+
| !  | NHD Staff, Hines &  |    | Coordinate with the Hines      |    |
| [] | Philadelphia        |    | Network Systems Division to    |    |
| (m |                     |    | update the IP addresses        |    |
| ed |                     |    | assigned to LAN devices at VBA |    |
| ia |                     |    | field facilities in your       |    |
| /i |                     |    | designated area.               |    |
| ma |                     |    |                                |    |
| ge |                     |    |                                |    |
| 3. |                     |    |                                |    |
| wm |                     |    |                                |    |
| f) |                     |    |                                |    |
+----+---------------------+----+--------------------------------+----+
| !  | Chief, Hines        |    | a\. Maintain an accurate,      |    |
| [] | Network Systems     |    | up-to-date record of the IP    |    |
| (m | Division            |    | addresses assigned to LAN      |    |
| ed |                     |    | devices at every VBA field     |    |
| ia |                     |    | facility.                      |    |
| /i |                     |    |                                |    |
| ma |                     |    |                                |    |
| ge |                     |    |                                |    |
| 4. |                     |    |                                |    |
| wm |                     |    |                                |    |
| f) |                     |    |                                |    |
+----+---------------------+----+--------------------------------+----+
|    |                     |    | b\. Modify the LAN             |    |
|    |                     |    | configuration as required.     |    |
|    |                     |    | (For example, issue a new IP   |    |
|    |                     |    | address.)                      |    |
+----+---------------------+----+--------------------------------+----+
|    | [WHO                |    | [ACTION]{.underline}           |    |
|    | (                   |    |                                |    |
|    | Actor)]{.underline} |    |                                |    |
+----+---------------------+----+--------------------------------+----+
| !  | Chief, Hines        |    | c\. Enter changes to IP        |    |
| [] | Network Systems     |    | addresses in the router, when  |    |
| (m | Division            |    | necessary.                     |    |
| ed | *(continued)*       |    |                                |    |
| ia |                     |    |                                |    |
| /i |                     |    |                                |    |
| ma |                     |    |                                |    |
| ge |                     |    |                                |    |
| 4. |                     |    |                                |    |
| wm |                     |    |                                |    |
| f) |                     |    |                                |    |
+----+---------------------+----+--------------------------------+----+
|    |                     |    | d\. Advise the appropriate     |    |
|    |                     |    | Field IRM Staff of all         |    |
|    |                     |    | modifications made and any     |    |
|    |                     |    | additional actions that are    |    |
|    |                     |    | required.                      |    |
+----+---------------------+----+--------------------------------+----+
| !  | Designated Field    |    | a\. Enter changes, as          |    |
| [] | IRM Staff           |    | appropriate, to IP addresses   |    |
| (m |                     |    | in local database for servers, |    |
| ed |                     |    | hubs, workstations, regional   |    |
| ia |                     |    | office and sector processors.  |    |
| /i |                     |    |                                |    |
| ma |                     |    |                                |    |
| ge |                     |    |                                |    |
| 5. |                     |    |                                |    |
| wm |                     |    |                                |    |
| f) |                     |    |                                |    |
+----+---------------------+----+--------------------------------+----+
|    |                     |    | b\. Ensure that your           |    |
|    |                     |    | designated NHD has the most    |    |
|    |                     |    | recent revisions to the LAN    |    |
|    |                     |    | configuration at your          |    |
|    |                     |    | facility.                      |    |
+----+---------------------+----+--------------------------------+----+

![](media/image6.wmf)

This handbook is approved. It will be used to implement *VBA IRM Policy
Directive No. 4.05.01 of VBA Manual M20-4, Part I*. Place it in *Part II
of M20-4* behind *Tab 4.0, Systems Management and Network Support*.

> By Direction of the Under Secretary for Benefits
>
> /S/ ORIGINAL SIGNED
>
> George S. Vaveris
>
> Director
>
> Office of Information Technology

Appendix 1

LAN Information Sheet

1\. IRM staff at each VBA Field Facility need to keep the following
information up-to-date for all equipment connected to a network. Doing
so, will expedite problem solving and trouble shooting efforts.

\(a\) Computer Name (Cable Drop Number)

\(b\) Workstation Serial Number

\(c\) Monitor Serial Number

\(d\) Hub Location

\(e\) Primary Printer

\(f\) Second Printer

\(g\) Division Share

\(h\) Wang T/S

\(i\) Wang System

\(j\) MGW

\(k\) PLID C&P Awards

\(l\) PLID Education Awards

\(m\) PLID Tear Sheet

\(n\) LID

\(o\) IP Address.

\(p\) Router IP Gateway Address

\(q\) IP Subnet Mask Address

\(r\) Chameleon Serial Number

\(s\) Chameleon Key Code

It is recommended that this information be maintained in an electronic
spreadsheet. (See sample spreadsheet in Appendix 2.)

+-----------------------------------------------------------------------+
| Appendix 2                                                            |
|                                                                       |
| Sample LAN Information Spread Sheet                                   |
+-----------------------------------------------------------------------+

![](media/image7.wmf){width="6.432638888888889in" height="2.7125in"}