**New Orleans Mail Restoration Program Guidelines**

**Standard Mail (Letters & Flats)**

The New Orleans Mail Restoration Program allows mailers to enter
Standard Mail (Letters and Flats) into restricted New Orleans ZIP Codes.

**Effective March 23, 2007, all restrictions for Periodicals Class Mail
have been lifted.**

Mailing of Standard Mail (Letters and Flats) into the following
restricted ZIP Codes in ZIP 700: 70032, 70038, 70040, 70041, 70043,
70050, 70075, 70082, 70083, 70085, 70091, and 70092, all ZIP Codes in
701, as well as the following ZIP Codes in 706: 70631, 70632, and 70643
is contingent on the mailer cleansing their address list prior to the
initial mailing.

To participate in this program, you must:

1.  Register with the National Customer Support Center (NCSC) in
    Memphis, Tennessee, and obtain a user account by calling
    877-640-0724.

2.  The NCSC will assign an eight (8) character User Name and Password.

3.  Go to the USPS RIBBS web site located at
    [https://ribbs.usps.gov/nomrp/\<logonID](https://ribbs.usps.gov/nomrp/<logonID)\>
    (e.g. *If the logon assigned is"MAILER01", you must browse to
    https://ribbs.usps.gov/nomrp/MAILER01 to log in).*

4.  Log in at the security prompt by typing your assigned username and
    password using UPPERCASE letters and click "Ok" to log in.

> ![](media/image1.png)

5.  To prepare your file for uploading to the RIBBS website, you must
    create a header containing the information in the Header Format
    provided.

6.  Include *Line 3, Mailer Return Address,* ONLY if you are mailing
    Standard Mail. Include *Line 4, as NA -- Not applicable.* This was
    used for Periodicals mail, which is not longer under a restriction.
    *If both Lines 3 and 4 are blank, your file will be rejected and
    returned unprocessed.* Each line should be separated by a Carriage
    Return/Line Feed.

> **Note: Do not add field names, such as "Email Address:"
> <John.Doe@usps.gov>", to the Header File, the NCSC is only looking for
> the data associated with each field name.**

***Sample File Input formats for Standard Mail***

Header Format -- Each data field must separated by a carriage return
line feed.

+-----------+------------------+---------------------------------------+
| **Line    | **Field          | **Example**                           |
| Number**  | Contents**       |                                       |
+-----------+------------------+---------------------------------------+
| Line 1    | Email Address    | [mailone@                             |
|           |                  | xxx.xxx](mailto:Company.abc@xxx.xxx), |
|           |                  | <mailtwo@xxx.xxx>                     |
|           |                  |                                       |
|           |                  | (Separate multiple email addresses    |
|           |                  | with a comma)                         |
+-----------+------------------+---------------------------------------+
| Line 2    | Company Name     | ABC Mailer, Inc.                      |
|           |                  |                                       |
|           |                  | (Your company name as registered with |
|           |                  | the NCSC)                             |
+-----------+------------------+---------------------------------------+
| Line 3    | Mail Return      | 1000 MAILER AVE MEMPHIS TN 38104      |
|           | Address          |                                       |
|           |                  | (Return address on your mailpieces.)  |
+-----------+------------------+---------------------------------------+
| Line 4    | Magazine Title   | NA                                    |
|           |                  |                                       |
|           |                  | (Not applicable for Standard Mail.)   |
+-----------+------------------+---------------------------------------+
| Line 5    | Mail Class       | Standard Mail                         |
|           | Description      |                                       |
|           |                  | (Your class of mail, Standard Mail)   |
+-----------+------------------+---------------------------------------+
| Line 6    | Forecast Entry   | 12052006                              |
|           | Date             |                                       |
|           |                  | (The date of your mailing in DDMMYYYY |
|           |                  | format)                               |
+-----------+------------------+---------------------------------------+
| Line 7    | Mail Entry       | MEMPHIS TN                            |
|           | Location         |                                       |
|           |                  | (The city and state where this will   |
|           |                  | enter the mail stream)                |
+-----------+------------------+---------------------------------------+
| Line 8    | Begin 11-digits  | 70032123499                           |
|           |                  |                                       |
|           |                  | (Only 11-digit delivery points are    |
|           |                  | used in this process)                 |
+-----------+------------------+---------------------------------------+

### How To Enter 11-digit Lists for Multiple Mailings

To submit multiple lists to the NCSC for processing, for multiple
mailings, you can elect to do the following:

1)  Submit a separate file to the NCSC for each mailing.

2)  Submit a single file that contains a header before each list of
    11-digit delivery points.

***Sample File Input formats for Standard Mail***

*For multiple mailings, include the header lines before each list of
11-digit delivery points in each mailing. As long as a full header
separates each list, a single file can be submitted and processed for
Standard Mail. (See Example below.)*

> ***[Standard Mail]{.underline}***
>
> <Company.abc@xxx.net>, <Company.abc@zzz.net> CRLF
>
> Company ABC Mailer CRLF
>
> 124 Main St, Ste 200, City, State, ZIP CRLF
>
> NA CRLF
>
> Standard Mail CRLF
>
> 30042006 CRLF
>
> MEMPHIS TN CRLF
>
> 70032123499 CRLF
>
> 70041123488 CRLF
>
> 70043452312 CRLF
>
> EOF
>
> **[Example of a Submission for Multiple Mailings]{.underline}**
>
> [Mailer 2.abc@mailer.](mailto:Mailer 2.abc@xxx.)[com]{.underline},
> <Mailer23.abc@mailer.com> CRLF
>
> Mailer 2 Publishing CRLF
>
> 500 Main St, Ste 100, City, State, ZIP CRLF
>
> NA CRLF
>
> Standard Mail CRLF
>
> 30052006 CRLF
>
> CHATTANOOGA TN CRLF
>
> 70032123499 CRLF
>
> 70041123488 CRLF
>
> 70043452312 CRLF
>
> EOF
>
> [Mailer 2.abc@mailer.](mailto:Mailer 2.abc@xxx.)[com]{.underline},
> <Mailer23.abc@mailer.com> CRLF
>
> Mailer 2 Publishing CRLF
>
> 500 Main St, Ste 104, City, State, ZIP CRLF
>
> NA CRLF
>
> Standard MailCRLF
>
> 30052006 CRLF
>
> CHATTANOOGA TN CRLF
>
> 70032123499 CRLF
>
> 70041123488 CRLF
>
> 70043452312 CRLF
>
> EOF

### 

### How to Enter 11-digit Lists with [detailed information]{.mark} (OPTIONAL)

1.  The New Orleans Mail Restoration Program now accepts mailer files
    that may contain an additional 30 bytes of mailer detail information
    in the file format. Please see the sample below.

> [Mailer 2.abc@mailer.](mailto:Mailer 2.abc@xxx.)[com]{.underline},
> <Mailer23.abc@mailer.com> CRLF
>
> Mailer 2 Publishing CRLF
>
> 500 Main St, Ste 100, City, State, ZIP CRLF
>
> NA CRLF
>
> Standard Mail CRLF
>
> 30052006 CRLF
>
> CHATTANOOGA TN CRLF
>
> 70032123499**[1234 Main St New Orleans 70032]{.mark} CRLF**
>
> 70041123488**[245 W St New Orleans 70043]{.mark} CRLF**
>
> 70043452312**[18 B St New Orleans 70041]{.mark}** **CRLF**
>
> EOF
>
> [Mailer 2.abc@mailer.](mailto:Mailer 2.abc@xxx.)[com]{.underline},
> <Mailer23.abc@mailer.com> CRLF
>
> Mailer 2 Publishing CRLF
>
> 500 Main St, Ste 103, City, State, ZIPCRLF
>
> NACRLF
>
> Standard MailCRLF
>
> 30052006 CRLF
>
> CHATTANOOGA TN CRLF
>
> 70032123499**[2PW14455]{.mark} CRLF**
>
> 70041123488**[1GT85426]{.mark} CRLF**
>
> 70043452312**[3RT74526]{.mark} CRLF**
>
> EOF

7.  After your file is formatted to the above specifications, choose
    "Browse" on the landing page and locate the file you want to upload.
    Choose "Upload File" to complete the upload to RIBBS.USPS.GOV.

8.  You will receive a message in red at the top of the RIBBS landing
    page, indicating if the upload was successful. A file name assigned
    to this submission by the NCSC is included here, with a file
    extension of ".in". *Note: The NCSC will rename your file to meet
    the program's naming standards.* Please make a note of the file
    name, and refer to this submission by that name, if you need to
    contact the NCSC.

9.  The [INBOX]{.underline} link on the landing page will take you to
    the list of files that are in queue for processing. Each file is
    listed according to the NCSC-assigned file name. You can review and
    download these files as needed, but if you need to correct or alter
    a submission, please submit a NEW file for processing.

*Sample Input Files*

> ![](media/image2.png)

10. The [OUTBOX]{.underline} link on the landing page will take you to
    the directory of files that have completed processing. These files
    will be named with the NCSC-assigned file name and have an extension
    of ".out". You can download these files as needed. If your file is
    rejected, you will receive an email notification along with a file
    that will be posted in your [OUTBOX]{.underline} that has file
    extension ".rej". The email notification will contain reasons why
    your file was rejected. Once you have made the appropriate
    corrections, you may resubmit the file for processing.

11. For each file submitted and successfully processed, the NCSC will
    send an email notification containing a statistical summary to the
    email address provided in the input header record. A link to
    download that file will be included in the mail.

    **Understanding your Return File**

    Prior to downloading your file from RIBBS, you will receive a
    *Mailer Summary Report* in your email notification. Your return file
    will be placed in your [OUTBOX]{.underline} on RIBBS. Please refer
    to *Understanding Return Codes* to assist you with understanding the
    conditions of your file.

    ***Mailer Summary Report Email Notification***

\-\-\-\--Original Message\-\-\-\--

From: bxdmmo@usps.gov
\[[[mailto:bxdmmo@usps.gov]{.underline}](mailto:bxdmmo@usps.gov)\]

Sent: Monday, May 01, 2006 2:37 AM

To: Mailer2

Subject: Mail Restoration

\*\*\*\*\* DO NOT RESPOND TO THIS EMAIL \*\*\*\*\*

Your file MRP498580604281.out is ready for pickup in the outbox.

Mailer Name: Leah Inc

Return Address: 2000 Pond St Memphis TN 38119

Magazine Title: NA

Mail Class Desc: Standard Mail

Forcast Date: 25-MAY-06

Mailer Location: Memphis,TN

ZIP \"Y\" Mail % \"N\" Mail % COAs % Total

70032 5 15.6% 24 75% 3 9.4% 32

70043 1 4.3% 22 95.7% 0 0% 23

70075 2 9.5% 19 90.5% 0 0% 21

70092 2 11.8% 15 88.2% 0 0% 17

70112 3 16.7% 15 83.3% 0 0% 18

70117 7 20.6% 27 79.4% 0 0% 34

70119 1 4.8% 20 95.2% 0 0% 21

70124 3 14.3% 18 85.7% 0 0% 21

70126 1 5% 19 95% 0 0% 20

70130 2 6.2% 30 93.8% 0 0% 32

70172 1 2% 50 98% 0 0% 51

Total 28 9.66% 259 89.31% 3 1.03% 290

Mailer Name: USPS Printing

Return Address: 2000 Pond St Memphis TN 38119

Magazine Title: NA

Mail Class Desc: Standard Mail

Forcast Date: 25-MAY-06

Mailer Location: Memphis,TN

ZIP \"Y\" Mail % \"N\" Mail % COAs % Total

70032 5 15.6% 24 75% 3 9.4% 32

70043 1 4.3% 22 95.7% 0 0% 23

70075 2 9.5% 19 90.5% 0 0% 21

70092 2 11.8% 15 88.2% 0 0% 17

Total 10 10.75% 80 86.02% 3 3.22% 93

Y = ACCEPTABLE TO MAIL

N = DO NOT MAIL

C = DO NOT MAIL without processing through NCOA(Link)

X = ZIP CODE NOT VALID FOR RESTRICTED AREA

\*\*\*\*\* IMPORTANT! \*\*\*\*\*

\*\*\*Mailer must notify postal acceptance personnel that mailing
contains pieces for restricted ZIP codes\*\*\*

**[Understanding Return Codes]{.underline}**

Four possible indicators are used to indicate the condition of each
record that was appended to your original file and posted in your
[OUTBOX]{.underline} as the Return File.

A Carriage Return/Line Feed separates each line (this is not visible in
the record as text). The file is a **FIXED WIDTH** file format, which
ends with file extension ".out".

**Return File Layout**

***Sample Return File***

janedoe@email.com

Mailer 123 Inc

123 Main St Memphis TN 38119

NA

Standard Mail

14062006

Memphis TN

70032123499**Y**

70043452125**N**

70045352165**C**

70042325125**X**

***Sample Return File (Multiple Header Submission)***

janedoe@email.net

ABC Mailer

100 Main St Memphis TN 38119

NA

Standard Mail

14062006

Memphis TN

70032123499**Y**

70043452125**N**

70045352165**C**

70042325125**X**

johndoe@email.com

Mailer 123 Inc

123 Main St Memphis TN 38119

NA

Standard Mail

14062006

Memphis TN

70032123499**Y**

70043452125**N**

70045352165**C**

70042325125**X**

***Sample Return File (Detailed Information)***

janedoe@email.net

ABC Mailer

100 Main St Memphis TN 38119

NA

Standard Mail

14062006

Memphis TN

70032123499**Y** 245 W St New Orleans 70043

70043452125**N** 18 B St New Orleans 70041

70045352165**C** 1234 Main St New Orleans 70032

70042325125**X** 15 One Ave New Orleans 70042

johndoe@email.com

Mailer 123 Inc

123 Main St Memphis TN 38119

NA

Standard Mail

14062006

Memphis TN

70032123499**Y** 2PW14455

70043452125**N** 1GT85426

70045352165**C** 3RT74526

70042325125**X** 6RE86750

**[Return Code Definitions]{.underline}**

**1. Y -- Yes -- You can mail to this address**

1.  A Change-of-Address exists showing any customer has moved back into
    the address.

**2. N -- No -- Do not mail to these addresses**

1.  The mailer-supplied 11-digit is not valid in the USPS Address
    Management Systems (AMS), and cannot be mailed to. This includes
    records that only contain a 5-digit ZIP Code.

2.  The mailer-supplied 11-digit matched an AMS data record and
    indicates that the address is either

    a.  Vacant -- The address is vacant.

    b.  No-Stat - No statistics are being recorded for this address.

    c.  Or a Change-of-Address (COA) has been filed from the address and
        no subsequent individuals have filed a Change-of-address back
        into the address.

**3. C -- COA** **-- Process files through NCOA^Link^**

1.  Indicates that an address is deliverable but cannot be mailed to
    until Change-of-Address processing occurs. The record must be
    processed through NCOA^Lin**k**^. Mailer must retain supporting
    information that file was run through NCOA^Lin**k**^.

**4. X -- Outside of the valid ZIP Code range**

1.  Indicates that the 11-digit code provided is outside of the
    acceptable range of ZIP Codes that are being mailed to within the
    Louisiana areas. This indicator flag will not be part of the Mailer
    Summary Report, however it will be an indicator used in the Return
    File.