SOW for Proposed Personal Services Contract for Shane Cribbs

**[Background Information]{.underline}**

\- The server configuration and setup projects described in this
Statement of Work will provide ongoing high level server support for
National Institute of Dental and Craniofacial Research (NIDCR)/Division
of Intramural Research (DIR) staff by providing continued access to web
based applications used by all staff, uninterrupted transition of print
server functions from an older server to a newer server, seamless
transition of file share volumes/shares and streamlining of many
functions that now require hours of staff work to perform. The web-based
applications include NIDCR/DIR staff submission of purchase requests to
procurement agents, researcher requests for scientific services provided
by the DNA sequencing core facility (an in-house core used by many
researchers), researcher requests for services provided by Bill Swaim
(confocal microscope), the Veterinary Research Core, the Gene Targeting
Facility and Scientific Systems Core Facility. In addition, the new
servers will be configured to support wiTango (a web application server)
and SQL server services. This contract also provides for ongoing
follow-up support that will be achieved by remote access assistance.

**[Purpose and Objectives for the Procurement]{.underline}**

\- The objectives of this procurement are to provide startup
configuration and setup for two new mission critical servers as well as
training of on-site staff to manage the new servers. There is a time
line required that we ourselves are too short staffed to meet. The
proposed procurement will enable an outside contractor to quickly assist
with getting these two new servers into service which will allow us to
retire older servers whose useful life is almost at an end. The proposed
contractor is completely familiar with setup and configuration of
Windows 2003 servers as well as with the use of policy settings to
streamline many of the processes we do the old fashioned, slow way.

\- Additional mission-critical applications that will be supported by
this procurement include the installation of new backup software and
configuration of critical backups to support DIR staff data retention.

\- The completion date for this procurement is November 27, 2006 thru
December 31, 2006.

**[Contractor Requirements]{.underline}**

\- Specific tasks to be performed by the vendor/contractor are
summarized below:

1.  Configure two Windows 2003 servers for use on the NIH network.

2.  Migrate print server, backup server and file server services from
    one older server to one of the two new servers.

3.  Migrate the following applications/services from the other older
    server to the second of the two new servers:

    a.  Microsoft SQL server

    b.  wiTango server

    c.  Microsoft IIS (supports NIDCR/DIR intranet, web based
        applications used by all DIR staff)

    d.  Migrate (if still necessary) server shares remaining on the
        second server

4.  Provide support by remote access for follow-up of any problems
    occurring during the startup phase of server operations.

5.  Provide on-site training for NIDCR/DIR/SSCF staff on the management
    of the two new servers.

\- The contractor must be responsive to the needs of NIDCR/DIR/SSCF
staff in order to integrate new servers into the existing environment.

\- The contractor must be familiar Windows 2003 server setup and
management, Microsoft SQL server setup, IIS setup and other specified
setups.

\- The contractor must be familiar with the use of Group Policy Objects
to streamline management of multiple computers by usage of policy
settings to accomplish these tasks.

**[Government Responsibilities]{.underline}**

\- The contractor will be provided with a temporary work area when
on-site, A VPN account for remote access to facilitate off-site computer
management and setup, a computer to use when on-site and other tools
necessary to completion of the contract requirements (access to
databases, etc, as required).

\- The Director of the Scientific Systems Core Facility (SSCF; SSCF
provides IT support for NIDCR/DIR staff) will be responsible for
reviewing progress and integrating the contractor involvement with other
SSCF staff as necessary.

**[Reporting Requirements and Deliverables]{.underline}**

\- The contractor will submit monthly requests for payment based on
hours worked. These requests will be signed by the Director of the SSCF,
NIDCR and processed through the administrative officer.

**[Program Management and Control Requirements]{.underline}**

\- Program management is through the Director of the SSCF. The
contractor keeps a spreadsheet of hours spent on each aspect of the
Statement of Work and provides this spreadsheet as necessary to evaluate
progress.

**[Inspection and Acceptance Requirements]{.underline}**

\- The inspection and acceptance requirements are the successful
completion of all configuration and migrations required to enable the
new servers to be put into service. The ultimate reporting authority is
the Director of the SSCF.

**[Justification]{.underline}**

-   We would like to hire Shane Cribbs because he is eminently qualified
    to complete the SOW and has extensive on-the-job experience in the
    field. He holds MSCP and Learning Tree Certified Professional
    certifications and provides the type of support we require to many
    other organizations. References will be provided on request.

**[Price Reasonableness]{.underline}**

-   His rates are quite reasonable compared to other contractors with
    whom we have spoken; even considering travel and per diem, his rates
    are less than local contractors providing similar services.

**[Task Description]{.underline}**

Firm will issue 2 checks on the following days for the following
amounts:

November 30th for \$2,757.00

December 31st for \$2,757.00

For a total of \$5,514.00

Checks will be issued to Shane Cribbs. Payment to Mr. Cribbs is a fee
for service for his work at NIDCR. It is estimated that Mr. Cribbs will
travel to NIDCR twice in a two month period. A total is \$5,514.00 shall
be paid in 2 payments. The check should be sent via express mail to the
NIDCR, to the attention of Victoria Porter at the following address:

Victoria Porter

Building 30 room 503A

National Institutes of Health

30 Convent Drive room

Bethesda, MD 20892-4410

Telephone: 301-496-1622

Fax: 301-451-5556

Preparer: Lidia Caraballo, DIR, NIDCR