**Summary of Meeting -- Public Session**

**U.S. Department of Homeland Security**

**Homeland Security Advisory Council**

**The Marriott Renaissance Center**

**Detroit, Michigan**

**October 3, 2003**

**Meeting Summary:**

This summary describes the discussions and actions of the second meeting
of the U.S. Department of Homeland Security's Homeland Security Advisory
Council (HSAC). The meeting was held on Friday, October 3, 2003 at the
Marriott Renaissance Center in Detroit, Michigan.

The HSAC met in Detroit for the purposes of: (1) Welcoming and swearing
in new members of the HSAC; (2) discussing current HSAC projects,
including a proposed Homeland Security award and the Department of
Homeland Security (DHS) Lexicon project; (3) touring DHS facilities at
the United States/Canada border; (4) receiving briefings from DHS staff
on Departmental initiatives; and (5) holding roundtable discussions with
and among HSAC members.

Members received briefings from the Under Secretary for Border and
Transportation Security, Asa Hutchinson, and U.S. Coast Guard Rear
Admiral and 9^th^ District Commander, Ronald Silva. Michigan's Homeland
Security Advisor, Colonel Michael McDaniel and Detroit Mayor Kwame
Kilpatrick also addressed members. HSAC staff member Jeff Gaynor
provided a briefing on the Department's proposed Lexicon project. HSAC
staff member Mike Miron provided a briefing on the Department's proposed
Homeland Security Award. At the end of each briefing HSAC members
entered into deliberations.

**Participants:**

*[Council Members in Attendance]{.underline}:*

Joseph J. Grano, Jr., Chair

Judge William H. Webster, Vice Chair

Richard Andrews

Kathleen M. Bader

Kenneth C. Canterbury

Dr. Jared Cohon

Dr. Ruth David

Mayor Patrick McCrory

James T. Moore

Sidney Taurel

Mayor Anthony Williams

*[Ex-Officio Council Members in Attendance]{.underline}:*

Norman R. Augustine, representing the Panel on Science and Technology of
Combating Terrorism, on the President's Council of Advisors on Science
and Technology

Vance D. Coffman, representing the National Security Telecommunications
Advisory Committee

**U.S. Department of Homeland Security Representatives:**

Asa Hutchinson, Under Secretary for Border and Transportation Security

Charles McQueary, Under Secretary for Science and Technology

Rear Admiral Ronald Silva, 9^th^ District Commander, United States Coast
Guard

Al Martinez-Fonts, Special Assistant to the Secretary for the Private
Sector

Christopher J. Furlow, Homeland Security Advisory Council, Executive
Director

Jeff Gaynor, Homeland Security Advisory Council Staff

Mike Miron, Homeland Security Advisory Council Staff

Candace Stoltz, Homeland Security Advisory Council Staff

Katye Balls, Homeland Security Advisory Council Staff

Erica Bomsey, Office of General Counsel

Brian Cairns, Personal Assistant to the Secretary

Ed Cash, Secretary's Advance Representative

Betty Guhman, Border and Transportation Security Directorate

Randy Beardsworth, Border and Transportation Security Directorate

John Lenihan, Border and Transportation Security Directorate

Karen Morr, Information Analysis and Infrastructure Protection

Jim McDonnell, Information Analysis and Infrastructure Protection

Lt. Howard Wright, United States Coast Guard

**Public Attendance:**

Kwame Kilpatrick, Mayor of Detroit

Colonel Michael McDaniel, Homeland Security Advisor for the State of
Michigan

Approximately 10 members of the public attended the meeting.

**HSAC Meeting Called to Order by Chairman Grano:**

This meeting of the Homeland Security Advisory Council is called to
order.

Ladies and gentlemen, good morning. My name is Joe Grano, Chairman of
the Homeland Security Advisory Council, known as HSAC. To my left is
Judge Webster, who is the vice-chair of the Council. We would like to
welcome members, new members, and our fellow citizens to this public
session of the Homeland Security Advisory Council meeting.

For members of the public who are unfamiliar with the HSAC, this Council
serves to provide recommendations to the Secretary of Homeland Security
on a range of issues. We have a full agenda today, which includes
discussion of two projects the Secretary asked the HSAC to undertake at
our last meeting in June.

First, the development of recommendations for a Department of Homeland
Security Award to foster the sharing of best practices by recognizing
state and local governments and private sector entities for integration
of effort, ingenuity, and excellence. This is to be consistent with the
President\'s call for a truly national, not just federal, approach to
Homeland Security. We are desirous to have this award achieve a status
perhaps as well known as the Baldrige Award for service excellence.

Second, we will initiate discussions of a Homeland Security Lexicon
Project. The goal is to make recommendations to ensure that key Homeland
Security terms and concepts are universally understood across all
disciplines, among appropriate stakeholders, and the general public. In
June, Secretary Ridge asked us to take our meetings outside of
Washington to see what is being done to make our nation more secure and
to see what challenges remain. This is a primary reason for our presence
here in Detroit. We will tour border facilities later today to see how
commerce and travel are being facilitated at our borders in the post-911
world. Unfortunately, due to logistical and security factors, the tour
will not be open to the public, but we are happy to be here and have the
opportunity to make firsthand observations.

I would like to mention to the members of the public that, at the end of
today\'s public session, we will provide information on how you may
provide comment to the HSAC. Information may also be found on the
Department of Homeland Security\'s website, www.dhs.gov. A few days
after this meeting, public session minutes will be available on the
website.

At this time, I would like to turn the floor over to Secretary Ridge for
the purposes of swearing in our two new HSAC members, Mayor Patrick
McCrory of Charlotte, and Mr. Chuck Canterbury, President of the
Fraternal Order of Police, as well as those members who were unable to
attend our meeting in June where most of us were sworn in. The Secretary
will also make an introduction and provide remarks. Secretary Ridge.

**Secretary Ridge Administers Oath of Office to New HSAC Members and
those that were unable to attend the June 2003 meeting (Mayor Patrick
McCrory and Major Charles Canterbury (new members); as well as Richard
Andrews, Vance Coffman, and Dr. Ruth A. David) --**

**Secretary Ridge:**

Thank you, Chairman. One of the President\'s goals, when he created the
Department, was to establish relationships with the governors in the
states, mayors in the local communities, and the partnership goes across
our federal system. One of the most important greetings in those
partnerships was Homeland Security Advisors that every state and every
territory has appointed.

And we\'re privileged to be joined this morning by Michigan\'s Homeland
Security Advisor, my counterpart, Col. Mike McDaniel. We\'ve asked him
to bring greetings from the Governor and share a couple of his thoughts
with the Homeland Security Advisory Council this morning.

So, welcome aboard. Great to be with you.

**Col. Michael McDaniel's remarks (Michigan's Homeland Security
Advisor):**

Thank you, Mr. Secretary. On behalf of the governor of the state of
Michigan, Jennifer M. Granholm, I welcome you, Secretary Ridge, and the
distinguished members of the Advisory Council, to the Great Lakes State,
the state of Michigan.

I have known some of these members, such as Dick Andrews from NEMA. I
have worked with Governor Leavitt on the National Governors Association
Interoperability Project. And indirectly, at least, I have worked with
Commissioner Tim Moore on the Matrix Project. And we, in Michigan, are
extremely honored to have such an august group in Michigan, and
appreciate your efforts on behalf of our nation.

And we are pleased that you chose Michigan as the site of this meeting.
Michigan, although nestled in the heart of the Midwest and in the heart
of this nation, still has unique geopolitical characteristics that make
it worthy of your close attention. Michigan has over 1,000 miles of
international border. It has ten border crossings, including the third
and first biggest commercial truck crossings.

Michigan has three international bridges for vehicles, four train
crossings, and three ferries. The Ambassador Bridge, one of the two
vehicle crossings in the city of Detroit, has 16,000 commercial trucks
crossing per day. So a 30-second-per-vehicle delay can cause a six mile
backup in traffic. Thus, the efforts by U.S. and Canadian Customs are of
considerable interest, as they have a direct impact on the auto
industry\'s just-in-time parts inventory and supply system, and
therefore, on our economy.

The Blue Water Bridge is the third busiest international commercial
crossing, and that bridge, like the Sault Ste. Marie bridge, are
state-owned. They have similar issues to the Ambassador Bridge. They are
dependent on state budget.

Michigan has more registered water craft than any other state in the
union, and it has more miles of shoreline than any state, except Alaska.
There are literally thousands of pleasure boats in the Detroit River on
a summer day.

Interoperability continues to be an ideal for all of us, but it\'s a
goal not yet obtained. The state of Michigan, over the last 12 years,
has spent in excess of \$220 million to create a statewide 800 megahertz
digital trunk radio system. It\'s believed to be the largest radio
system in terms of land mass covered in the nation that meets APCO 25
standards.

There are, at the present time, 374 different public agencies which use
the Michigan Public Safety Communication System as their primary radio
communications, including the FBI, U.S. Customs, Bureau of ATF, and the
Forest Service. However, those federal agencies only have 80 radios
between them out of 11,000 radios on the system. Interoperability, as
well, must extend to information technology, the personal protection
equipment, and other first responder equipment, and to training.

In the interest of brevity, I\'d like to just list some of the issues
that the foregoing discussion suggests. First, we advocate for full
communications, and therefore, the full inclusion of the Coast Guard,
the Border Patrol, and the U.S. Customs as members of the Michigan
Public Safety Communications System. Our radio system has full, almost
flawless coverage, throughout this state, and our state-federal
partnership can never be a true, full partnership if we cannot
communicate directly with one another.

We also need to have a regional approach to address the broader security
issues in Michigan. You\'re certainly aware of our belief that Selfridge
International Guard Base is the best location for regional headquarters,
but we also need to look at regional multi-agency border solutions as
well. By way of example only, both the International Guard and Border
Patrol have expressed interest in using un-manned aerial vehicles for
border surveillance. Coincidentally, we\'ve learned, and we have talked
with General Dynamics Land Systems, which is located just a few miles
from where they are housed, and they are interested in working on such a
pilot project as well. In short, regional IT sharing, use of radar and
other sensor systems for tracking pleasure craft and freighters, and
other technological solutions need to be pursued on a regional,
multi-agency plan in partnership with private industry. And our concept
of regional approach, of course, must extend to Ontario and to the
neighboring states as well.

Finally, there\'s been a focus on providing equipment to the first
responders in the last two years, and that equipment has been
desperately needed. But there needs to be an even greater emphasis on
training, particularly regional joint training. The example I always
give in the National Guard is, would you rather have a soldier who is
fully equipped but has no idea what to do, or a soldier who is minimally
equipped but superbly trained. In Michigan, we\'re beginning to put
together a team from the Michigan State Police, the Michigan National
Guard, our public universities, local enforcement \-- local law
enforcement, and private corporations, such as General Dynamics, to
develop a training program to be able to train jointly between the
National Guard and state and local law enforcement. And the Border
Patrol has indicated to us an interest in working with us on this
project as well.

And finally, we need to consider regional training facilities. Michigan
has two state-owned National Guard training sites at Alpena and
Grayling, Michigan with over 150,000 acres between them. It is the
largest land mass available east of the Mississippi for training for the
military. They also have a MOUT site, fire training, and a mass training
facilities already there, and are used by International Guard from all
over the nation for first responder training as well as, obviously, for
combat and brigade maneuvers. The DOD and DHS need to train together so
that we can respond together. The use of existing National Guard sites
would be an efficient and cost-effective means of providing joint
training.

In closing, I want to publicly commend the Department of Homeland
Security for its efforts at increasing its communication with all state
agencies, not just state advisors. The daily flow of e-mails, the
bi-weekly conference calls, the placement of secured communication
equipment in every state, and your telephone call to Governor Granholm
during the black-out, sir, are all evidence of your intent, your desire,
to continuously increase communications and information sharing with the
several states and territories.

On behalf of the state of Michigan, let me add my thanks to those
efforts and to your presence here today, and that of all of you, as well
as for your demonstrated commitment to operating jointly. Thank you.

**Secretary Ridge's opening remarks:**

Thank you very much. I would just say to my colleagues on the Advisory
Council that we are really linked up pretty well now with my
counterparts in the states and the territories. And they are driving a
lot of the changes from the state level down to the local level. And you
take a look across the board, by and large, they\'re either veterans of
the military, or emergency management, or law enforcement, men and women
who had had 20 to 25 years experience out there that really know these
issues well and know how to organize and mobilize and get things done.
So Mike, you represent the best of the group, and I thank you very much
for your kind words.

We will be joined, I think, a little bit later on. I invited Mayor
Kilpatrick in to \-- from \-- the mayor of the city of Detroit just to
give you a welcome. But he\'s \-- I hope he\'s not tied up in a traffic
jam. Do you have traffic jams in Detroit like they have in Washington? I
don\'t know. But when he gets here, I do want to recognize him for a few
minutes.

But I\'ll start with you, Mr. Chairman. I think we can begin with the
meeting. I\'ve got a few thoughts I\'d like to share. I think I\'m going
to ask Secretary Hutchison to say a few words and the Rear Admiral to
say a few words, and then we\'ll move on with it.

Well, very good. Well, welcome to Detroit. I mean, we got greetings from
the Governor through the Homeland Security Advisor and you\'re going to
get greetings from the Mayor. I\'m just pleased that so many people who
are very busy in their day-to-day lives came to Detroit. We\'re here for
several reasons, and we\'re going to move these meetings around the
country from time to time and basically for the same reasons. We need to
get the Advisory Council closer to the men and women in the mission of
the Department of Homeland Security.

You will see, today, and the colonel alluded to it, the incredible
challenges we have on the northern border to balance security and
commerce. I think there\'s been estimates that about one-tenth of the
Canadian gross domestic product probably flows through those bridges and
tunnels right over in here because of the nexus between the automobile
industry and the integration of manufacturing at our borders, and
that\'s across the northern border. So \-- and I will also tell you that
I think it\'s good for the men and women of Homeland Security to see
that their Advisory Group, a very busy group of professionals, take the
time out to see what they\'re doing. And we want you to see the people,
see the technology, and better appreciate, and I think you will better
appreciate, the challenges that we have when we talk about we have to be
right a couple of million times every day or over a billion times a year
but terrorists don\'t have to be right once. And so we really lean on
individual co-workers around the country and around the world to do the
right thing on a day-to-day basis. So we did want to get you closer, and
that\'s obviously one of the reasons we have you out.

I will tell you, and Mike will tell you, another reason to be in
Detroit, it\'s serendipitous or an unconscious competence, they had an
emergency plan, that they developed at the state level, that they
implemented at the local level when the lights went out. I mean, so it
not only shows you how good the plan was, but it validates the need to
have state-driven \-- remember, we had the template \-- to have
state-driven emergency plans, but you build them from the bottom up. And
the Mayor had, and the Governor had, some really significant challenges
for a couple of days, and they dealt with them. And as I said before, we
didn\'t know that they were going to have to deal with it, but it\'s a
good city to visit.

I might add, those citizens in Detroit and Cleveland were in the
aftermath of the blackout, \-- and North Carolina, and Virginia, and
Washington in Hurricane Isabel, who had three days of water, as we
recommended, and some canned goods, and some flashlights, and emergency
batteries during the Ready Campaign, probably did a little bit better
than some of their neighbors. I know we did. I didn\'t have power for
five days, didn\'t have water, or sewer, or anything like that. Well,
you know, I mean, it worked for me and I think it worked for a lot of
other folks, too.

But Mike, you, and the governor, and the mayor are to be congratulated
because it was a great effort there. So we got \-- we wanted to get you
closer. We also wanted to \-- we\'re bringing you together here to talk
about being smarter. One of the reasons we\'re having a public
discussion about some kind of national recognition for individuals,
groups, organizations, levels of government, whatever you think we need
to do to talk about innovation and cooperation. Best practices are
really what Malcolm Baldrige is really all about. And it\'s a high
threshold. And obviously, it\'s taken 15 or 18 years to mature. It means
something to the company and the employees. It also means something
internationally.

And obviously, we\'re not going to elevate this award. It can\'t be
elevated to that level of distinction in the first year or two. It has
to be earned and we have to work it. But your input is very, very
important to us on that because we do want to nationally recognize
efficient and effective best practices where we see people coordinating
activity among different levels and across disciplines and through the
federal system. And you\'re going to have a report on that.

And the second thing we wanted to talk about in terms of being smarter
is the Lexicon Project. Whether you are a fireman or policeman at the
local level, or you are a Congressman, when you say \"first responder,\"
it should mean the same thing. Frankly, if you look at some of the
regulations of the federal government, and you\'re going to see that
presentation, \"first responder,\" naturally, at the federal government
is defined several different ways.

Critical infrastructure, interoperability, what do we mean by these
terms? And depending on your point of view, your perspective, where you
are in the scheme of the Department of Homeland Security, you can
probably come up with a different term. And we\'re not going to create
\-- the idea is, let\'s take a look at a half a dozen, or a dozen, terms
internally, see how we wrestle with them to come up with that
definition, the standard definition, and then develop a process, or
recommend a process, though, that \-- a dynamic process so that in the
months and years ahead that that dictionary can be expanded. Not
something for the Homeland Security Advisory Council to be working on
annually, but let\'s try to develop our own definitions for a couple of
key words, and then develop a process and whether we do it internally or
externally, that\'s really very, very important. The same language, the
same meaning, whether it\'s public or private, policeman, Congressman,
that\'s what we need, that\'s the goal. And then it will take us a
couple of years to accomplish, and even after we\'ve decided on the
process, it will be an ongoing process. So we wanted to get you closer
to the action and talk about being smarter.

And then finally, we do want to talk about being better. And you\'re
going to see, when you visit the sites today, we are getting better. We
are developing one face at the border under Under Secretary Asa
Hutchison. We have consolidated several groups, the legacy INS and the
legacy Customs. It used to be if you came across the border, and many of
you have had this experience I\'m sure, I remember vividly coming in
from Ottawa and I was walking in the airport. The first person that saw
me was the INS officer, wearing a uniform, and believe it or not, there
was a piece of duct tape \-- it was before we recommended its varied and
several uses. And then there was a Customs officer in a different
uniform, same government. And then, depending if you were carrying any
food stuffs or anything else, there was a third officer from the
Department of Agriculture.

Well, Secretary Hutchison basically said, we don\'t need this. We need
one face at the border. And so, prospectively, we are developing Border
and Customs patrol officers. That frees us up. And those are important
missions, but they\'re not so complicated you can\'t be trained to do
all three. And you free up, therefore, at least two other people to do
other things, you know, longer hours, more lines, search capacity some
place else. So we\'re doing a lot of things smarter.

You\'re going to see the technology that we\'ve got invested here and
take a look at some of the \-- some of the FAST Program and some of the
supply chain security programs that is critical to this effort to
enhance security without compromising the legitimate flow of goods and
services.

So we\'re grateful for your presence here. I\'m personally grateful for
all of your hard work, and the contribution that you have made to
setting up the Department, setting the tone, and helping assist with the
very critical collaboration we have with not just the private sector and
the public sector but together.

So again, Mr. Chairman, if you don\'t mind, I\'d like my Under Secretary
of Border and Transportation Security, who\'s got \-- really the bulk of
the department rests with Secretary Asa Hutchinson.

**Asa Hutchinson, Under Secretary for Border and Transportation
Security:**

Thank you, Mr. Secretary. And I want to join your comments in thanking
each of the Advisory Council here for their interest and support, and
particularly going out to the port of entries today. I assure you, it\'s
a great encouragement to those in the field, working day in and day out
to see the leadership here, and their interest in the work that they do.

You\'ll be going through the Windsor Tunnel port of entry, and
Ambassador Bridge. As the Secretary pointed out, take a look at the
technology that is there, but also, I encourage you to go into the
inspection booth. It\'s fascinating, as you stand there with the
inspector, and they, in a matter of seconds, are able to, with the data
bases, do the checks, whenever they can tell you how many times somebody
has been through the port of entry in the last six months. I think
that\'s pretty good information flow for them. See their work firsthand.

I wanted to introduce Randy Beardsworth, who is my director of
operations, who will be helping you on the tour today, answering
questions. And as the Secretary mentioned, we\'re working for one face
at the border, and you will see, at the ports of entry, a work in
progress: Immigration, Agriculture inspectors, and Customs inspectors
being merged into one unified inspection force under Customs and Border
Protection. And I think that you will see that one, we\'ve made
progress, and secondly, there\'s more progress to make, but we\'re
working very aggressively to accomplish that one face at the border.

I wanted to mention, fairly briefly today, but I think it\'s
significant, and that is, some of the workings at the Department level
and how the leadership team works together. First of all, within the
Border and Transportation Directorate, we have a Policy Council, which
is comprised of the agency heads that report to me, Commissioner Bonner
at Customs and Border Protection, Mike Garcia at the enforcement side
\-- Immigration and Customs Enforcement. We have Admiral Loy at TSA. And
then also participating, even though it\'s a direct report to the
Secretary, we have the Coast Guard that participates weekly in these
policy councils. And the reason that\'s very significant and I give my
regards to Ron Silva, the Admiral, and the Coast Guard that participates
is key in coordinating what Customs does, Immigration does, what we\'re
doing at our ports. And so, that\'s a useful tool for us to drive the
Secretary\'s agenda.

In addition to that, I think it\'s key that Secretary Ridge meets with
the under secretaries every week on a regular basis. It gives us an
opportunity to interact, to hear his priorities. Whenever he\'s meeting
with the President, and the President expresses concern, he has a way of
passing that on to us to get us engaged in that issue. And that has been
a very effective tool for coordinating the leadership of the department.

A good example would be, whenever we had a \-- some concern about
aviation security. And this was brought to the attention of the under
secretaries that we need to address this. Secretary Ridge wanted us to
take a look at that. IAIP on the intelligence side saw the threat, and
then we were directed on more of the operational side, to come up with
some responses to it. And in this instance, it was a specific
intelligence on the Transit Without Visa Program that may be taken
advantage of by Al-Qaida. Well, we didn\'t raise the general threat
level. It was a specific response to a specific threat. And after an
inter-agency review, made a report back to Secretary Ridge, who signed
off on it, that we would suspend that program. And it was a
vulnerability that we saw.

And for those who aren\'t familiar with that, that\'s a program that
allows a foreign guest to travel in transit through the United States to
a third country without obtaining a visa. So they transit through our
country without a visa, but it doesn\'t have the security checks that
the visa program has. So that\'s under suspension. We\'re now working
with industry to see if there\'s a way we can tighten the security of
that. But that was a successful endeavor that was driven through the \--
from the Secretary through the department. It was coordinated with our
intelligence side.

When it comes to the Science and Technology Director, it was led by Dr.
Chuck McQueary, and I was thinking of our connections with that, and how
well that\'s working. Whenever a Secretary has an interest for unmanned
aerial vehicles, looking at that for deployment on the border, see if
that has a potential for added security value, it\'s S & T that does the
review of that and study of the applicability of that program, the
technology of it. We, of course, would be engaged in the deployment of
it, if it proves fruitful. So we\'re working with Science and Technology
on that issue, and also the MANPADS threat that they\'re exploring.

Yesterday, Chuck McQueary talked to me about new inspection technology
that he came across that might have some \-- a better application at our
ports of entry for cargo, a great concern. And so he\'s getting a group
together. We\'re looking at it from an operational standpoint. He\'s
looked at it from a science standpoint.

A couple of items, I think, of particular note that might be useful for
what we\'ve done in the success arena is the concern that was expressed
by Secretary Ridge about the 600,000 foreign students that were coming
back to the United States this year for classes to our academic
institutions. A total of 1.2 million students are enrolled. Half of them
stay here, and about half go back and come back to the United States for
the Fall term. Concern, first of all, that we have adequate security for
these students, and to make sure no security risks get through, but
secondly, to make sure that they\'re processed, so that we do not
discourage foreign students from coming to the United States for
educational reasons.

So we set up a 24/7 command center, watch center, that responded to the
needs at our port of entries. Whenever a foreign student came in, if
they did not have the right paper work, we didn\'t just hold them there
in detention, or we didn\'t send them back home. We first checked with
the university, is there a technical glitch, is there a problem, fax us
the information. If they confirm the enrollment, we process them
through. We processed 600,000 students this year, but out of that, we
found 190 students that were trying to come into the United States to go
to our academic institutions, that when we checked with the university,
not only do they not have their paper work in line, but they were never
enrolled, at all, in that university. The university said, we\'ve never
heard of these people.

Now I think that\'s a security breach and we turned those students back.
They\'re no longer in the United States. And so, it\'s a good example of
facilitating legitimate students, and by the same time, having an added
security measure in that.

Two other items, one, and this last week, Secretary Ridge and Secretary
Powell signed off on the transfer of visa policy and oversight from the
Department of State to the Department of Homeland Security. This is an
historic measure that was directed in the Homeland Security Act. That is
now the responsibility that we\'re engaged in. We have deployed our
officers to Saudi Arabia, who are engaged in working with the State
Department's Counselor Affairs Officer to review visas. We bring a new
perspective. Our perspective is law enforcement and counter-terrorism.
And so that is an added perspective to the visa process and bringing in
our foreign guests to the country. We will be expanding that effort this
year. I think we did good work in getting that agreement with the State
Department worked out in a very timely fashion, but it\'s going to be a
process that we become fully engaged, around the globe, on this new
responsibility.

The final thing I would want to mention is the U.S. VISIT program. This
is mandated by the United States Congress that we have a check-in,
check-out system for our foreign guests that have visa requirements.
That gives us a new capability to know who overstays their visas and
violates their visas. The first phase this year is our air and sea
ports. We\'ll gradually move to our land ports. The Secretary has given
clear direction that we\'re not going to adversely impact the flow of
people and goods through our ports of entry. By the same time, there is
clearly a security need in this area. And we want to implement it
balancing those two requirements.

We are engaged in outreach with the airports to make sure that we work
in partnership with them. It is the foundation for our border security
efforts in the future. We will be taking fingerprints, biometric, and
photographs, and those will be checked against watch lists. And most
importantly, it will confirm identity. For once, we\'ll have the
capability to confirm that the person on the passport is actually the
person who is presenting that passport, and you can only do that through
a biometric. It will not be perfect when it\'s implemented, but it is a
huge step in building greater capability.

And then we\'re going to create a tremendous amount of information to
process, visa overstays, who has not left our country in a timely
fashion. We are developing an Office of Compliance in ICE that will help
us to process the information that flows from our SEVIS Program, or U.S.
VISIT Program. These are tremendous challenges that we face. We\'re
working very aggressively because we believe that they are necessary for
security.

And so as you read stories about these programs, please understand how
diligently we\'re working to implement it in a way that adds security,
but also facilitates the travel that we know is so necessary.

Thank you for your partnership, and I look forward to continue working
with you.

**Chairman Grano:**

Thank you. I was hoping I would get a nod that the SEVIS Program, this
year, under our leadership, was better than it was before. We had a real
problem with that a year ago. And the university presidents, and the
academic community, were rightly concerned and upset and hopeful that we
could do a better job the second year round. And we did. And one reason
we were more successful is the universities themselves. They were very
much engaged in the process, and expedited it. Jared.

**Dr. Cohon:**

Thank you, Mr. Secretary and Mr. Under Secretary. At our meeting in
June, Lee Hamilton mentioned, and I joined him in that, the concern that
he had shared by Virginia University about just how the visa process
would go this year. And I must say, while I have great faith in the
Department of Homeland Security and the Department of State, I think
we\'re all very surprised, and very pleasantly so, just how well it
went.

Now I\'m speaking \-- I can only speak definitively from the experiences
of one university. But Mr. Secretary, I want you to know, we did not
have single student delayed because of a visa problem. And that\'s
extraordinary. I don\'t think \-- I can\'t remember a year when that\'s
\-- when I\'ve been able to say to that. And that was despite the fact,
or maybe because of many new procedures that got implemented. And it
required a level of cooperation and coordination between the two
departments, state and DHS. That is great.

The universities definitely dug into this. I thank you for mentioning
that. The universities responded very well.

**Secretary Ridge:**

You helped streamline the process.

**Dr. Cohon:**

And Mr. Secretary, I think it\'s a great example of getting safer and
better, exactly your vision. I do think we have better security now, and
we heard some examples of it. And we have a better operating system.
It\'s a real win. And I congratulate you and your colleagues. You really
delivered.

**Chairman Grano:**

For clarification to the public, Dr. Cohon\'s remarks are very germane
since he is the president of Carnegie Mellon University.

**Secretary Ridge:**

One of the organizations that were transferred into the Department of
Homeland Security, as you all know, is the United States Coast Guard,
and several men and women that have many, many missions. They talk about
a group that\'s cross-trained and mission-focused and gets the job done,
the Coast Guards do it every day, and so we\'re pleased to have the Rear
Admiral Ron Silva with us who is the Commander for the 9th U.S. Coast
Guard District. Admiral.

**Rear Admiral Ronald Silva, 9^th^ District Commander, United States
Coast Guard**

Thank you, Mr. Secretary. Good morning, Mr. Chairman, ladies and
gentlemen of the Homeland Security Advisory Council. It certainly is an
honor for me to be with you today.

As was noted, I am the Commander of the 9th Coast Guard District, which
encompasses the Great Lakes region, and I\'ll give you a perspective of
what the Coast Guard does within this region.

Before I begin, I\'d just like to say that the Coast Guard is delighted
to be part of the Homeland Security team.

Since your time is precious, today, let me get straight to the point.
The northern border of America, and particularly the Great Lakes water
boundary poses a significant security risk to our two nations. Yes, I
said, \"our two nations,\" because the first thing to understand is
that, within the Great Lakes region, virtually all issues, particularly
trade, the maritime transportation system, the environment, and border
security, are inextricably linked with our ally to the north, Canada.
Thus far, we have been fortunate that a significant terrorist incident
has not occurred. However, the economic vitality, the presence of
nationally significant assets, and the unique geographical,
navigational, demographic, and political features, make this area an
attractive target.

Let me explain what some of these challenging features are. The Great
Lakes St. Lawrence Seaway Transportation System consists of five major
lakes that are connected by narrow rivers and lock systems. The Great
Lakes system is immense. A vessel sailing from Maseno, New York, the
entry way, to Duluth, Minnesota, will have traveled over 1,500 miles,
and crossed the border 26 times. The vast open water border where Canada
and U.S. internal waters abut presents a challenging, operating
environment to conduct maritime homeland security and law enforcement
operations. Sections of the 1,500 mile border that we share with Canada,
and the 6,700 mile U.S. shoreline that we protect are often remote, and
are easy conduits for the illegal entry of people and contraband. Law
enforcement and security threats on or near the northern maritime
border, especially along the narrow choke points of the St. Lawrence,
Niagara, Detroit, St. Clair, and St. Mary\'s rivers are ever present.
Hot pursuit of suspects fleeing across the U.S.-Canadian border is not
permitted under international law, a situation that provides an easy
escape for wrongdoers.

In addition, the international border runs down the center of narrow
rivers. When these rivers are frozen, nature provides an easy
accessibility across our border for law breakers. The traditional
pushing out of the borders, layered defense, which is employed in our
coastal port regions, is not as workable here due to the uniqueness of
this inland maritime environment.

The Great Lakes are also home to several native American tribes, a
situation that introduce significant sovereignty and law enforcement
challenges.

The Great Lakes system is busy. Seventy-five United States and 90
Canadian lakers, which are vessels that never leave the Great Lakes, and
550 additional foreign flag vessels that enter the lakes via the locks
at the St. Lawrence Seaway, combine to make well over 2,000 port calls
in America\'s heartland.

Add to this the mix of 3.7 million registered pleasure crafts in the
eight Great Lakes states, and 1.2 more boats from the Canadian side, and
you can see why the 9th Coast Guard District men and women more than
earn their wages.

Six of our nation's top-ranked U.S. ports are on the Great Lakes, as
well as many of America\'s most popular cities of critical financial and
industrial importance. Trade between the U.S. and Canada exceeds \$1.2
billion daily. That\'s more than our current trade with Germany, Japan,
Korea, and the United Kingdom combined. This trade is transported aboard
Great Lakes ships and over seven bridges and through two tunnels.
Because Great Lakes shipping move more than 200 million tons of cargo
annually earning comparison to most major American coastal ports, and
the system has only one means of entry and exit for seagoing ships, I
believe that for national security considerations, the Great Lakes must
be viewed as a single integrated port system.

This major artery into America\'s heartland also contains strategically
critical infrastructure. There are 18 nuclear power plants along the
Great Lakes shores, as well as numerous hydro-electric power plants,
navigational locks, and vital bridge and tunnel crossings to and from
Canada. In some instances, these facilities are far from major cities,
yet they still require a close scrutiny by the Coast Guard.

The system is susceptible to attack, and the economic health of each
port is dependent upon the collective security of the entire system. Any
instant that results in the blockage of any one of numerous choke points
would jeopardize the entire Great Lakes maritime transportation system.

Finally, the Great Lakes are one of the planets most magnificent natural
resources. Collectively, they comprise the earth\'s largest source of
fresh water, and provide drinking water to nearly 37 million people.

The Coast Guard is the lead federal agency for maritime homeland
security, and we have been extremely busy since 911. We know what we
need to do in the future, and we have the authority, at least on our
side of the lakes, to do the job. I believe that we are succeeding.
Clearly, security has been enhanced across the Great Lakes. Because we
are now in the Department of Homeland Security, it has been much easier
for us to partner with our sister DHS agencies, as well as leveraging
our relationships with state and local agencies and industry.

At the agency level, we\'ve had great support in moving forward with our
goals. President Bush and Congress have supported us as well. We
continue to perform all of our missions. The Coast Guard\'s 2004 fiscal
year budget includes a 10 percent increase for operating expenses, and a
30 percent increase for capital acquisition to support the Coast
Guard\'s Deep Water Rescue 21, and ports and waterways initiatives.

The Coast Guard is dealing with maritime homeland security issues, not
only on the national level, but globally as well. We published the
Maritime Homeland Security Strategy in December of 2002. We are
coordinating with the Department of Defense for Homeland Defense
operations and participation in the northern command. We have helped
negotiate new, multi-lateral agreements at the international maritime
organization such as their international ship and port facility security
code.

On the lakes, our accomplishments have been many, but the three that I
feel have resulted in the most tangible improvements in homeland
security include: we have established integrated border enforcement
teams or IBETs. These are cooperative unions of law enforcement agencies
from all levels of government, and from both sides of the border that we
have used at our most vulnerable areas. This unprecedented,
collaborative effort, has resulted in greatly enhanced intelligence
sharing and integrated law enforcement operations along the northern
border.

For instance, the Coast Guard served as the maritime incident commander
for an inter-agency security operation during the Arab-American Economic
Summit held here in Detroit earlier this week. This cooperative effort
of numerous federal, state, and local agencies functioned smoothly and
significantly enhanced the protection afforded to the summit delegates
and the local community. Second, new working agreements between the
Coast Guard and Transport Canada, have resulted in vastly enhanced
scrutiny of foreign vessels coming into the lakes. Now every ship\'s
history, cargo manifest, and crew list is reviewed before the ship
enters the seaway, and every vessel in question is boarded.

Third, we mobilize the majority of our reservists to enhance our
security posture on the lakes. In addition, we leverage the capabilities
of our all-volunteer Coast Guard auxiliary for air-borne and water
patrols. We dramatically increased shore site security patrols, security
planning for all ports and critical infrastructure, and have worked
tirelessly to build mutually-supporting relationships throughout the
Homeland Security community.

I now wish to highlight some of the key challenges facing us along with
what I believe are the critical needs for this region. Maritime domain
awareness is one of our highest priorities to offset the physical
impossibility of patrolling the entire Great Lake region, as well as
inspecting and validating all vessels, cargos, and crews. The Coast
Guard must develop an unparallel level of information sharing and
analysis which will yield an actionable intelligence that, in turn, will
sharpen our focus on specific threats and allow us to work with greater
effectiveness. One way that we will achieve this is by doubling our
efforts to partner with inter-agency and international teams. The
efforts, such as the recent Windsor-Detroit Tunnel Authority exercise,
which simulated a response to a tunnel crisis, harmonized the efforts of
both U.S. and Canadian law enforcement, and response or agencies, and
served as an exemplary model for the way ahead.

We will continue to balance, enhance maritime security operations with
our traditional mission such as search and rescue, marine safety, ice
breaking, and protection of natural resources. We will also maintain an
enduring relationship with the Department of Transportation to continue
enhancement of maritime safety. Unfortunately, our level of activity
over the past two years is not sustainable, particularly in light of the
necessary deactivation of our reserve force. Thus, the Coast Guard needs
to create the capacity, and improve our capability to meet the greatly
expanded level of mission demand.

We have already begun. Congress supported us by authorizing an expansion
of our force by 2,000 members last fiscal year, and another 2,000 for
this year. Next, we will close \-- we need to close any remaining port
security gaps. We understand that our many seaports on the Great Lakes
pose a particular vulnerability to the safety of our people, and
economy, and must be a key component of the Great Lakes maritime
security strategy. We intend to ensure that personnel, ships, and port
infrastructure are adequately guarded through effective planning, and by
employing technologically advanced monitoring systems.

We are presently midway through our Maritime Transportation Security Act
regulatory effort. When completed, comprehensive plans will be in effect
for all ports, port facility, and vessels. These facilities and vessel
plans are due in December of this year, and will be effective the first
of July of next year. The port security committees that have been formed
to create these plans have fostered unprecedented collaboration with our
maritime security partners. In many of our border ports on the Great
Lakes, these committees are truly bi-national. For instance, almost half
the members of the local Southeast Michigan Port, which is basically
Detroit, Security Committee are Canadian. We must also build critical
infrastructure security and defense capabilities in the lakes to secure
our maritime northern border. In order to conduct more effective
surveillance and recognizance, to more quickly respond to the threats
and incidents, and to provide maximum support to first responders, the
Coast Guard will require an upgraded, and in some cases, additional
capabilities. We must enhance the coverage and sophistication of our
electronic sensor rays to produce a common, operational picture that
will track all vessels of concern, monitor security zones for intruders,
and detect illegal crossings across the maritime northern border.

Finally, we must rely on our new partnerships and agreements to mitigate
security risks. Homeland Security is clearly an all-hands effort. The
Coast Guard has been actively engaged in strengthening ties among our
sister agencies, state and local agencies, and industry partners, as
well as our Canadian counterparts, to increase the cooperation and
defense of maritime terrorism.

This outreach has resulted in greatly enhanced cooperation in both
intelligence sharing and maritime security operations, and has
significantly improved the security posture of both the United States
and Canada. However, our most pressing need in this region is to secure
a comprehensive homeland security and law enforcement memorandum of
understanding with Canada that will provide a seamless border security.
Homeland Security is critical to maintaining our way of life. Our desire
is not to convert the Great Lakes into an impenetrable fortress, but
rather to cover our shorelines in a multi-layered fabric of awareness
and preparedness that minimally impacts the efficient and reliable
movements of ships, cargos, and people through our system. This mission
poses daunting security challenges, yet it is in light of these
challenges that Coast Guard men and women have pledged their commitment
to protect America and save lives.

You can count on us to remain loyal to the motto of our service,
\"Semper Paratus,\" \"Always Ready.\" Thank you.

**Secretary Ridge:**

By the way, they are always prepared. I had the pleasure \-- actually,
the honor \-- of awarding some military decorations, which is pretty
nice for an old Staff Sergeant to be able to do, to both units as well
as individuals. There was a ceremony recently in Washington. Believe it
or not, and I found this difficult to believe, but in Operation Enduring
Freedom, the Coast Guard often accompanied the mine sweepers, but not
side-by-side, they were in front of the mine sweepers. I didn\'t quite
figure the tactical advantage. For the Navy, I could, but for you, I
wasn\'t sure.

I gave the first recognized \-- I think the first woman commander who
received a Bronze Star. I mean, it\'s just really some remarkable things
that these men and women do, and they\'ve got fairly \-- some of the
equipment is brand new, and some of it is really old. And so this deep
water project that we\'re working on right now \-- and the President
recognizes this and has begun to accelerate the capitalization of the
Coast Guard.

And understand that they\'ve really drawn down on a lot of reserves the
past couple of years. They have a couple thousand reservists in now. And
so they can go up 2,000 based on the \'03 budget, and then they just
signed the \'04 budget, and we can go out and recruit another 2,000. A
really remarkable group, and I\'m proud to be serving with them.

I know Al Martinez-Fonts is going to share a few thoughts with us a
little later, but you should know that Al is our designated private
sector coordinator. I mean, we\'ve had some very, very aggressive
outreach in the private sector over the past six months because of his
energy and efforts to literally run around the country, to identify, to
connect the private sector, either companies or trade associations with
us, and Al will get a chance to talk a little bit later on.

**Chairman Grano:**

At this time, I\'d like to recognize our new members. Mayor Patrick
McCrory of Charlotte, North Carolina is currently serving his fourth
term, and Mayor, if you would, could you briefly give us a little bit of
background on yourself, and welcome, sir.

**Mayor McCrory:**

Well, thank you very much. I\'ll be very brief. First of all, it\'s a
great honor to be on this committee, and thank you very much. I\'m Mayor
of the City of Charlotte. I talk more about the City of Charlotte than I
do myself, as a Mayor always should. Isn\'t that right, Mayor Williams?

But Charlotte is a city of 610,000 people. It\'s the second largest
financial city now in the United States of America. It\'s home of Bank
of America. We\'re now the fifteenth busiest airport in the United
States also, being the largest U.S. airway hub. We have two nuclear
power plants right near our borders, within one to two miles of our
borders of our city. And we\'re just a very dynamic city.

We\'re also very proud of our teamwork since 9-11. In fact, on 9-11, at
9:00 a.m., we were participating in a practice exercise at our
basketball arena on a possible attack, and that was going on, that
exercise at 9:00 in the morning on 9-11.

But I\'m in my fourth term as Mayor. I also served three terms on city
council, and I\'ve been with Duke Energy Company for 25 years. It\'s an
honor to be here, sir.

**Chairman Grano:**

Chuck Canterbury serves as president of the Fraternal Order of Police,
an organization representing more than 300,000 law enforcement
professionals. We welcome you as a member of the HSAC. Could you give us
a bit of background on yourself?

**Mr. Canterbury:**

Well, I\'ve been on the national board of directors of the Fraternal
Order of Police for the last ten years. I\'m a 26-year veteran police
officer that will be retiring from my job in December. I hope to
dedicate myself full time to working for the men and women across the
country that I represent with the Fraternal Order of Police. I\'m just
glad to be here, and we appreciate the Secretary bringing the rank and
file police officers around this country into the arena of the Homeland
Security.

**Secretary Ridge:**

During the past two years that I\'ve had the opportunity to work with
the President on Homeland Security issues, we visited Detroit on three
or four occasions. And there hasn\'t been a single visit where the Mayor
hasn\'t, not only personally attended, but tried to contribute to the
visit, not only providing security, but also participating in the work
that we\'ve done here. The Mayor and I had a couple of conversations by
phone here just a couple of weeks ago when we were dealing with the
black out. He had everything under control. As I said before, it clearly
demonstrated the validity of a state-wide plan driven by local
officials, because the state and the City of Detroit worked seamlessly
and very, very effectively. So I thought it was appropriate, since
we\'re back in the Mayor\'s town, with the Lions playing a little bit
better, and the Mayor and I have had wonderful discussions about that.
We\'re going to root for the Lions except when they play the Eagles and
the Steelers, and then I\'m allowed to have \-- continue to carry some
of my biases with me, but the Mayor has been a great partner, and the
Mayor understands, probably better than most around here, the balance
that we need to provide between security and commerce.

And again, I recall, Mayor, the last visit, to a GE \-- General Motors
facility. The Mayor and I visited the facility, and they start to put
the chassis of the automobile on the assembly line. It\'s about a
ten-hour process. When they put the chassis on the assembly line, they
then order the seats, and the seats are made in Canada. They\'re not out
of a warehouse. They are made. And they get the order, they make the
seats, they put them in a truck, they\'ve got a computerized system, the
computer takes them off the truck, and plops them down into the vehicle.

Well, 9-11, there weren\'t any seats coming across the Windsor Bridge.
And you talk about just-in-time inventory, from the time they put that
custom \-- that chassis, order the custom-made seats, and talk about \--
the car is off the assembly line, what did they tell us, Mayor, seven or
eight hours to get the seats in and delivered? So this is a Mayor who
understands from top to bottom the need to enhance security, but we\'ve
got to do it in a way that keeps his good people working, and the
economy moving.

So, Mayor Kilpatrick, great to see you again, and welcome. This is the
Department of Homeland Security Advisory Council. These men and women
come in from all over the country. We meet quarterly. This is the first
meeting we\'ve had outside Washington, D.C., and we\'re glad to be in
your town, Motown.

**Mayor Kilpatrick:**

Thank you, Mr. Secretary. And you\'re in a great town, and we\'re happy
to have the Council, Under Secretary Hutchinson, who has been here
several times, also, Mayor Williams, a great mayor, and Mayor McCrory,
we see each other at all of our conferences, also Colonel McDaniel, from
the Governor\'s office, as you said, Mr. Secretary, we coordinate and
work very well together.

We want to thank you for coming here because now there\'s a legitimate
focus. You know, at the first meeting we had, Mr. Secretary, we talked
about the northern border, don\'t forget us. And you have not, and we
truly appreciate that. And the visit to the plant, I think, was a great
day for us to really see real time what just-in-time delivery meant to
this country. If the seat doesn\'t get there, it stops the entire plant,
you know, and I think that\'s something that people did not understand,
that if that one truck does not come at that particular time, we have to
shut down, and that means that people have to go home. And when we have
those two mile backups at the border, it affects the entire American
economy. So we thank you.

We also thank you for the coordination of the Arab Summit. It went off
without any glitches. It was seamless coordination. We had leaders from
around the world here in our town, including Secretary of State Colin
Powell who was here. And our city really showcased for this country what
we can do when we all sit down and talk with one another, and also, when
there are no security concerns. An ounce of prevention, as my
grandmother said, is worth a pound of cure. So it really went well.

And we want to continue having the discussions with your office and the
Department on continuing to train our first responders and people in our
city. We always come and talk about dollars, but at the same time, we
want to make sure that you understand why we need those dollars.

The black out, largest black out in American history here, I talked with
the Secretary, I just appreciate you getting in touch with us. We had to
go through our Maryland company at one point to get to you because we
didn\'t even have communications here. Our cell towers were out, but the
Secretary was vigilant in his efforts to get in touch with us, and make
sure we had what we needed, had people on standby for us, and I thank
the Council for continuing your conversations, because that helps us
locally respond to what we need to. And I\'ve been getting accolades
around this country for what we did here, but as everyone at this
Council table knows, when there is something that happens of that
magnitude in the local community, it really does take everyone all the
way up to the President\'s office to be on the same page, to coordinate
well, and I believe we did that on that day.

I would only ask that we continue to coordinate in that way. It would
truly help our local community at this time.

And then lastly, our city is under, I believe, revolutionary change,
besides the Lions playing better. And you know, we played the Steelers
in pre-season and we took care of them and sent them on back to
Pittsburgh, but other than that, we\'re doing a great amount of building
in the city. We\'re getting more industry and trade through here. More
businesses are locating in our immediate area. We\'re getting more
plants, which really makes the border that much more critical and
important. There are so many studies going on now, and how to improve
the gateway here, how to build another tunnel, how to build another
bridge. And we want to make sure that in that effort, that all of the
security concerns are managed at the same time.

Shelby Slater and Derrick Miller have been at the table at all of those
meetings, and we want to make sure, also, that the personnel, the
manpower, that we have is sufficient for all of these projects to
continue forward. So we\'re going to stay very close to your office, Mr.
Secretary, continue our conversations that we always have, and once
again, I thank you for continuing to outreach to us.

**Secretary Ridge:**

We\'ve had a great partnership. And to let you know, the President
signed the Four Point Appropriations, and there\'s another nearly four
billion dollars for state and locals. I know we\'re ready to send out
the checks. We know there\'s some logistical problems because a lot of
the Mayors that we \-- a lot of those dollars are reimbursable. We
can\'t distribute them until the actual purchase is made, or the
exercise is completed. And what\'s happened, as this Mayor can probably
tell you, and a lot of other mayors can tell you, there\'s a wait list
for some of the equipment that you want. And so there\'s a sense that
they\'re not getting the money. Well, it\'s there. It\'s in the bank.
They\'re going to draw down on it. And between now and the end of the
year, we hope to distribute as much of that \$8 billion as possible to
your point, and not just for equipment, but for training and exercises
as well.

So Mayor, it\'s been a great partnership, and I know you\'ve got a crazy
schedule, but we\'re really grateful you took some time out of that
schedule to come over and just meet the members of our Advisory Council.

**Mayor Kilpatrick:**

Thank you, Mr. Secretary. And Derrick Miller, from my office, will stay
here and answer any questions or \-- and take notes and make sure we\'re
involved in doing whatever we need to do to keep the relationship going.

**Chairman Grano:**

All right, well, gentlemen, welcome, the two new members, on behalf of
everybody. I also think it\'s important that we spend a \-- pause a
moment here, and thank and recognize a member who will be leaving us,
and that\'s Tim Moore. Tim has decided to retire from his position as
Commissioner of Florida Law Enforcement, and, by the way, has the role
of the State\'s Homeland Security Advisor position, and Tim, if you\'ve
got a moment, you could kind of tell us what this next mountain is
you\'re going to be climbing. But I would like everyone to acknowledge
the fact that there has been no one on this Council with more passion,
and who hasn\'t contributed any less than you. I will tell you, it\'s
been an unbelievable ride with you, and we want to thank you for all of
your contributions, excellent.

**Mr. Moore**

Mr. Chairman, thank you for those kind words. The pleasure has been all
mine. It\'s been a distinct honor to serve the administration and the
country, and represent not only the state of Florida, but ostensibly the
position that I was privileged to have representing the country\'s
Homeland Security Directors. I took great pride in that, and we\'re
proud of the opportunity, and we thank you, Mr. Secretary, for that
opportunity. We\'ve made a tremendous amount of progress, and it\'s all
for the safety of our country and our citizens and the visitors to it.

I had 31-plus year's public service to the state of Florida, the last
15-and-a-half years, as the Commissioner of the Department of Law
Enforcement, and the privilege, and for the most part, pleasure, working
for four governors, although I always fashioned myself as a-political.
This has been an honor and a highlight of my 31 plus years of service,
and I thank you for the opportunity. I commend each of you for the job
that you do day in and day out. But it\'s most appropriate, now, for
people like the Colonel and others to sit at this table and represent
the Homeland Security Directors, people that are still involved daily
with the pressures, and tasks, and concerns that that job entails.

My new life is \-- I actually retired back the first of July. I took a
couple of months off. I\'ve since joined a firm in town, in Tallahassee,
a state of Florida firm, and I want to avoid even the appearance of any
kind of conflict as I move on in my career.

So it\'s most fitting that I step back from this and say, thanks, again,
Mr. Secretary, for the opportunity. But we\'re always around. And should
you need anything down in Florida way, we have an administration that is
doubly committed to everything we\'re trying to do, and very supportive,
and personally, I\'m available to help in any way I might be able to as
well. So thank you, again, for the opportunity, and God speed to you and
to your mission, as we move ahead.

**Agenda Item: Department of Homeland Security Award**

**Chairman Grano:**

I would like to now open our discussions on one of the projects that the
Secretary had assigned to HSAC, and that is to provide recommendations
for the development of the Department of Homeland Security Award. It
would recognize state and local governments and private sector entities
for outstanding integration of effort, ingenuity, and excellence in
homeland security. More important, the criteria and the award process
that we help to develop provides an opportunity to produce best
practices that can be shared to make Homeland Security officials more
effective, and America\'s communities and work places more secure.

Mr. Mike Miron serves as Director of the State and Local Officials
Senior Advisory Committee, a veteran of the Commerce Department and CIA,
he will now provide a briefing on the award strawman document that has
been distributed to members. This document is our discussion primmer.
After the briefing, we will begin deliberations. I will say that the
Secretary would like to have the final recommendations by year end, so
we will continue our discussion today on the award at our December
meeting as well.

Mike, you have the floor, sir.

**Mr. Miron:**

Thank you, Mr. Chairman, Mr. Secretary, members of the Council. What I
will discuss in the next few minutes is the first of the two projects
you will receive briefings on today.

On a personal note, I\'m excited to be back in my home state of
Michigan, and I share the mayor\'s exuberance about the Detroit Lions,
even though they\'re one and three right now. I grew up in the small
town of Menominee in the Upper Peninsula.

So the charge to this body is to provide recommendations to the
Secretary to help the Department establish a Homeland Security Award,
and establish criteria in setting up the review process. The award will
recognize quality and ingenuity in the private sector, as well as best
practices of state and local governments.

The purpose \-- this competition will focus on cooperation and
integration of effort in the area of Homeland Security. The award will
accelerate the President\'s National Strategy for Homeland Security,
identify and promote best practices, and reward excellence and
creativity in securing the homeland. It will reward integration and
cooperation between business-to-business, business-to-government,
government-to-community, and business-to-community. And it will provide
a comprehensive and interoperable Homeland Security capabilities to make
America safer, stronger, and better.

The award will be the nations premiere Homeland Security Award. Homeland
security is an investment in our communities, private sector, business
continuity, and ultimately, the American way of life.

The HSAC staff has worked closely in the preparation of this strawman
with Special Assistant Al Martinez-Fonts\' staff from the Office of
Private Sector, and the Office of State and Local Coordination at the
Department. And we\'ve reached out and discussed the award with the
White House\'s Homeland Security Council, and the Department of
Commerce\'s Baldrige Award office. We have also discussed with other
groups, with experience in developing and administering awards, such as
the Council on Competitiveness and Innovations in Government.

You all have received a copy of the strawman document. We have laid out
the key principles in the previous slides reflective of the Secretary\'s
desires. The strawman suggests that there will be a number of awards
presented in the fall of 2004 to include one to a state government, one
to a local government, and one to a large private business or
corporation, and one to a small and medium-size enterprise.

The strawman also suggests that the potential for other categories of
awards in the future include those shown above. The strawman suggests
that DHS public and private partnerships will be key to making this
award successful. For example, volunteer experts from educational
institutions and professional organizations will be needed. We will also
put appropriate security measures in place as most applications will
have some component of confidentiality and proprietary information.

One of the most important aspects of the award will be the requirements
that the award recipients will share with others the techniques of their
successful submissions. A mechanism for sharing this information could
include organizational meetings such as the National Governors
Association, the U.S. Conference of Mayors, National League of Cities,
et cetera.

There will be a minimal application fee. This will ensure that folks
that apply are serious about their applications. Office of Management
and Budget will have to approve any paper work, as you know, because we
have the Paper Reduction Act, so any applications that will be submitted
by the private sector will have to have that type of approval.

The strawman also suggested \-- the Department is working on
establishing the necessary organizational infrastructure, so that when
the HSAC passes to the secretary, it\'s recommendations, that we, as a
Department, can make the final decisions on establishment of the award.

The strawman suggested the state evaluation criteria will be based upon
the applications of the provisions of the Statewide Template Initiative
as documented in their submissions of the state Homeland Security Plans
submitted to the Office of Domestic Preparedness by the end of this
year. You will recall that the Statewide Template Initiative was
developed by the President\'s Homeland Security Advisory Council, and
it's Senior Advisory Committees, which many of you served.

The evaluation of the local government application will also be based
upon the statewide template provisions, but their submissions are not
mandatory, but nonetheless, will be encouraged.

The strawman suggested the criteria for the private sector will be
designed to objectively measure results, collaboration and integration
between state and local governments. We will encourage innovation and
cooperation and applicants will gain from the knowledge of the standards
and results of the evaluation process. Again, we worked closely with Al
Martinez-Fonts\' office of the private sector, working on, you know,
wanting to focus on cooperation and integration of efforts, and
accelerating them is our primary goal.

The criteria would be based upon the core values shown above. The
applicant will be required to respond to questions under each of these
core values.

The Homeland Security Award will employ a three-stage evaluation process
leveraging the success of the Baldrige Award. The Baldrige has 400
volunteer examiners that they use, they go out and review these
individual applications and they do the site visits, and some of the
applicants receive between 300 to 1,000 hours of attention by these
examiners. These experts will have to be identified and trained on the
award process. And what you see in the strawman is, obviously, similar
to the Baldrige process.

Stage 1, of the evaluation process, will be individual review of each
application. Each applicant receives a score. The best applicants move
forward. And those applicants that do not move forward will receive
written feedback from the evaluators.

Stage 2, which is consensus review, will be a team review by the
examiners and similar to the Stage 1, the applicants that move forward
will go to a site visit, while those that do not will receive a written
response back from the examiners, highlighting the many things that they
do correct and the things that they could improve on.

Stage 3, there will be a team of examiners that will go out and conduct
a site visit to include somebody from the Department of Homeland
Security to ensure consistency of the site review process. And once
those site review processes are completed, the examiners will write up
evaluations and send it on to the judges\' review.

The judges\' review will be the final stage of the process, and they
will review these final applications, and make their recommendations to
the Secretary.

And the way ahead, today, we will have deliberations on the award, and
we will take your comments and edits, and as a staff, prepare them and
get them back to you for the December meeting. Thank you.

**Chairman Grano:**

Thank you very much, Mike. I think it would be a very appropriate time
to take a ten-minute break since we\'re a bit ahead of schedule, but I
remind everyone that our structure is such that commentary with the
public should be submission by the public. So let\'s take our 10
minutes, and please come back, and we\'ll begin a discussion. And Mike,
you and staff, please stay by for more questions from us, thank you. (A
brief recess was taken.)

While we\'re awaiting Mayor Williams, who\'s going to give us a summary
of his SAC\'s commentary, why don\'t we ask Mr. Martinez-Fonts to tell
us what he sees from the private sector.

**Mr. Martinez-Fonts:**

Thank you very much, Mr. Chairman.

Two comments, one is on the award. I wanted to just recognize the work
that Mike and actually Jeff Gaynor, sitting next to him, and Chris
Furlow and his group have been doing, but also recognize Jan Mares from
my office, who is not here today, but who has done a tremendous amount
of work.

What has been proposed today, we believe is, I\'ll say, our best
thinking, and clearly we\'re looking to hear your comments on it. I
think the things to keep in mind are that clearly the winner on this
award needs to be America. We need to figure out a way that we can share
best practices, share what is innovative, make it easy to apply, and
then make it easy to replicate because the whole idea of having this
award is something that people can just take, and in effect, we want
them to copy it. It doesn\'t need to be proprietary information. We want
it very clearly to cut across public and private partnerships so we want
cooperation and collaboration, whether it be among federal, state,
local, as well as the private sector, even though we\'ve proposed awards
in the two separate and distinct areas.

And as far as the private sector side goes, in particular, we want to
make sure that we emphasize the bottom line or the business case,
because we believe that this is the kind of language that the private
sector will understand. And if we can tie economic security to national
security, that will be the goal that we are trying to achieve.

**Chairman Grano:**

Okay. Well, as we\'re awaiting Mayor Williams, obviously this award, for
it to have meaning and impact in our deliberations later on, I really do
hope that we keep this totally open as if it\'s not a premeditated
design, which I think you\'ve alluded to. And I think it\'s very
important that we also recognize the fact that perhaps this should even
be looked at as perhaps an award for an individual, not just an
organization or a corporation, or municipality. And I think that that
discussion should also take place amongst ourselves.

And as the Secretary alluded to, it\'s going to take, I think, a couple
or three years for it to evolve to a point where it will become
inspirational for the various constituents that we\'d like to apply for,
but I think it can go a long way in getting the recognition of Americans
across the country.

**Mr. Coffman:**

Would this be an award that ties state and local operations to business
accommodations, let\'s say? I don\'t know whether that\'s the intent or
not, but if it is, it would seem like that would be appropriate for
sure.

**Mr. Martinez-Fonts:**

Right. I don\'t think we\'ve gotten to that level of detail, let me give
you the benefit of some of our discussion yesterday. I think that was
one of the conclusions from the discussion yesterday with the first
responder community, as well as the state and local government. We are
trying to achieve, and I feel it\'s an area that there\'s a great need,
in making sure the private sector and the state and local first
responders, et cetera, are working together.

So the question \-- one of the recommendations yesterday was, why don\'t
you make it sort of one award that puts all those best practices
together, and so.

**Dr. David:**

I have comments in three areas. One is there\'s been a heavy emphasis on
teaming and interoperability across regions. And one concern I would
levy is sort of the stovepipe character of the awardees. And I wonder if
there might be value in considering several states that get together
getting an award, or several cities within a metropolitan area who build
a strong and synergistic program. And the other area of partnership,
which is actually called out as a guiding principle, but seems not to be
an award category, is that of public-private partnerships. And so, I
thought, perhaps a specific award category for public-private
partnerships would be a value.

The other \-- and I was pleased to hear Mr. Martinez-Fonts mention the
business case, because I was struck by under guiding principles where it
argues for entities that consider more than the bottom line, and I
actually would eliminate that sentence from this, and say, rather we
would synchronize sustainable programs which directly address sort of a
dual benefit issue. You know, I am improving competitiveness, as well as
security. That seems to be something that we would \-- I mean, it\'s one
of the principles of the national strategy, and it\'s critical, clearly,
for business to build sustainable programs.

And then finally, in the area on continuous improvement, it struck me
that we may wish to \[synthesize\] the lessons learned process. And by
that I mean, I\'ve been watching some of the infrastructure bulletins
that come out on a daily basis, the NIPC bulletins, and there are an
inordinate number of daily accidents/incidents chemical spills, for
example, and it occurs to me that by learning from those, feeding it
back into, sort of, the local process and sharing that on a broader
basis, we may boot strap ourselves into continuous improvement just on
natural disasters, accidents, and incidents, as opposed to having to
wait for a terrorist attack.

So again, I think as a part of continuous improvement, we ought to look
for lessons learned, a formal program for that.

**Chairman Grano:**

And I\'m sure, Al, you\'ll find, from the private sector that they will
consider security as good business, and I think that you will find that
posture. The second thing I think which is going to be critical is to
ensure that within a specific industry broadly defined that you need to
identify, perhaps, an icon within that industry that\'s going to drive
this, get the attention of the CEOs or the COOs within that specific
space to get the initial commitments.

But if I may, we\'re going to \-- we will open it up for open
discussion. Yesterday, the HSAC\'s functional experts, the State and
Local Officials Senior Advisory Committee and Emergency Response Senior
Advisory Committee, met to discuss the award project. One headed by Dick
Andrews, and the other by the vice chairman of that particular SAC,
Mayor Anthony Williams.

I\'d like to start with Mayor Williams to get a summary of the
prospective and the discussions of your SAC yesterday, sir.

**Mayor Williams:**

Thank you, Mr. Chairman. I\'ll provide a summary of both the Emergency
Responders and the State and Local, and then certainly Dick can add to
whatever I\'ve missed, or whatever revisions. I\'ll start in the spirit
of the occasion by saying, \"All hail the Redskins.\"

My summary of the comments from yesterday are not in any particular
prioritized order, but they do, I think, capture the proceedings and the
sentiment.

One, on organization and program, in general, there was strong support
for the mission of the awards or the vision for the awards, promoting
best practices and promoting excellence. Along the lines of organization
and program, there was a strong need to both foster emphasis from a lot
of the comments, and fostering collaboration between jurisdictions, a
fear that if you\'re just designating one jurisdiction, you\'re inviting
all of the others to say, well, how did he get it, and why didn\'t we,
and all that. Promoting interdisciplinary approaches as well. Allowing
for the very important \-- a number of people spoke to this, there
should be a provision to allow for \-- not mandate, but certainly allow
for the designation of individuals who aren\'t formally connected one
way or the other with the public or the private sector, someone in the
\-- you know, it could be in the Coast Guard auxiliary, do something
really exemplary outside the line of duty, really improvise on the spot.

One of the inspectors at the tunnel, for example, while we all mention
something really concrete, tangible, that really went above and beyond
the call of duty, but was an individual, not an organization, there
should be some allowance for that in the program.

In terms of processing and evaluation of the awards, I think there was a
strong consensus that we actually keep that process \-- while we wanted
to involve local organizations, private sector, non-profit
organizations, somehow or another, in \-- helping to formulate criteria,
and help in the evolution of that criteria as the program went on, there
was a strong sense that we not devolve or delegate the actual evaluation
process down to the states and/or to business or state/local
organizations because it would just, basically, obliterate and
politicize it. I can\'t really speak too strongly to the sentiment on
that. No support, at all, for that, really.

The criteria for best practices, really a strong sentiment that it be as
widely disseminated as possible, that this was a great opportunity to
really use the award program as an educational tool about the overall
mission of Homeland Security, but that there was also a very, very
powerful feeling that we keep this simplified and keep it easy,
particularly for small organizations. We mentioned individuals who
don\'t have professional grant writers and, you know, fancy proposal
writers, but we want them in the program.

Governor Kempthorne of Idaho mentioned the idea of the Secretary, in
addition to sending back, you know, notes on where someone fell against
the criteria, you know, you measure it up here, and here is some areas
you need to work on, that there also be some kind of \-- something
symbolic and some testimonial. It could be a certificate or otherwise,
from the Secretary to each of the applicants thanking them for their
work, as another way to really help promulgate, you know, the mission
and promote support for what we\'re trying to do.

The overall sense as well of both groups was that, while it was
important as a matter of criteria for evaluation to have the breakdown
into the component parts of private sector, large and small, state and
local, this and that, that in practice, it made more sense to just
simply have \-- and we couldn\'t come up with a number, but three or \--
you know, Governor Rowland did mention one award, but I think,
generally, we all felt we needed more than one, you know, three, five,
whatever number of awards, and then it would just be left open as to how
many fell to the private sector, or state and local, non-profit or
individuals, not to really make that a permanent, fixed part of the
program, those categories.

So it was a very spirited, very useful discussion, and Mike, certainly,
or Dick, you can add to whatever I\'ve said.

**Mr. Andrews:**

I think the mayor has very well summarized, you know, the discussion.
Again, I think the last point was probably the, you know, the consensus
that everyone reached was that what we wanted to do was to reinforce
some of the fundamental principles contained in the national strategy
with a strong emphasis upon collaboration and cooperation, and that that
might take many different forms in different parts of the country. And
that by setting up classifications of state government, local
government, private sector, we are almost working against that intent so
that we have \-- whether the number is three, or four, or five, but very
general criteria, you know, that can be used, but again, the strong
emphasis upon the furthering of the objectives of the national strategy
with regard to collaboration, and unusual means by which people have
decided, at the local level, how to organize themselves to meet the
needs of the country.

**Chairman Grano:**

Okay. In terms of protocol, everyone should understand that we have a
transcriber, and as we go forth with the discussion, and any
recommendations that you may have, they will all be transcribed, given
to Chris, prioritized, or at least articulated for us at our next
meeting so we can get some closure on the many ideas that I expect from
all of you.

I\'ll kick it off, and basically, from what I\'ve just heard, make a
suggestion Al, that one of the things that I would \-- I think should be
considered is perhaps two or three awards, one which is reactive to a
submission of some sort, meeting the qualifications and the due
diligence that DHS could provide, whether that\'s an industry or
business or a municipality, and we should also consider being proactive,
looking for occasions that we can award to an individual or small
business, and recognize an unusual effort in support of our security
efforts. And I think that, kind of a two-way street approach to this
would be very important, and I don\'t think that a small business, or an
individual, is going to understand, nor do they have the wherewithal to
submit a sort of application.

So I think it should be a series, and I think it should be aligned along
the segment in which we are attempting to recognize and be practical in
nature.

So, Norm Augustine, you have the floor, sir.

**Mr. Augustine:**

Joe, thank you. I have, based on reading the documents, really four \--
I won\'t even call them suggestions, just observations or
considerations. I\'m going to say them again, briefly, just to align
myself with the points.

One was that it does seem to me that individuals clearly ought to be
considered for an award of some type. I would strongly support that.

The second is kind of fundamental and Joe, it\'s to the point you made,
and that is, is this to be a Baldrige-type award or a Nobel-type prize.
And it seems to me that having people apply for an award diminishes the
glory of winning the award, if you will. And secondly, it\'s been my
experience that most of the very best qualified for awards, that you
have to apply for, don\'t apply because they consider it demeaning or
because they\'re too darn busy doing the things that it takes to win the
award. And so, I guess, I have a real problem with applying for awards.
And you proposed a middle ground of doing both. I guess that\'s okay,
but I\'m not a big fan of applying for awards.

Third is that in Stage 1, it said that there would be a numerical score
assigned as a basis for decision. Actually, it didn\'t say as a basis
\-- well, I guess it did. My hope would be that we would make it very
clear that the numerical score will be used as a helpful input to making
a judgment as to who goes to the next phase, we won\'t just add up the
numbers.

And lastly, I was troubled by the fact that in the final phase, that the
review teams that visited the finalists, that there were different teams
visiting each finalist. And my experience in the past, there again, has
been that what you discover is what the most convincing review team says
as opposed to who is the better candidate being reviewed. And so my
proposal would be that we would do a narrowing down to the last few
based on the paper analysis or discussion and that the same team visit
all of the finalists.

**Mr. Taurel:**

I agree very much with what Norm just said regarding nomination and
building on, I think, the comments that both Vance and Ruth made about
the need to strengthen the public/private partnership. I would suggest
that we consider having nominations made by the public sector for their
best partner in the private sector, and vice-versa. A Mayor, for
example, would nominate the company in his or her town that has done the
best job, really, of collaborating with his office or her office on
these issues, and vice versa. I think this could be done in parallel
with self-nomination if we want to continue to have that.

In addition, I think we want to make this award well known. And as we
said earlier, it\'s going to take some time. I think to accelerate the
process, we probably should have more than just one winner in each of
the categories. I would suggest that we have some runner-ups as well, so
that you have a number of exemplifies that can be used to model the
behaviors, and to increase the awareness of everybody \-- that everybody
has of the award, and also increase the chance of recognition, if you
will, if you are, you know, a small or medium company in the private
sector, and know you are competing with 10,000 companies, you know, your
chance of getting there are very small and it might discourage people
from applying. So we consider \-- I think somebody had suggested that
everybody who is nominated or self-nominates, if the form is well filled
and so forth, should get some kind of letter from the Secretary. But
also, beyond that, if we get some, you know, runner-ups, a number to be
defined.

**Vice Chair Webster:**

Following up on that very good idea, it just hit me that \-- and this is
maybe trivial, but I think we \-- now is the time to start thinking
about it. This award deserves some kind of logo and some kind of
important slogan. Maybe the one that we\'re using, \"safer, stronger,
better,\" and that we \-- and that it would encourage companies who won
to advertise the fact that they won.

I think back to my childhood days, the National Recovery Act, and that
\"We do our part\" was something that people could advertise if they\'d
signed up for the program. And it\'s a way of getting other people to
want to be recognized so their people can wear a cap that says, \"Safer,
stronger, better\" and so on. And we should put that into the mix to
make it attractive and desirable.

**Mayor McCrory:**

I think that\'s what we should \-- what is our goal, and that is to
develop best practices. And we cannot lose sight of that. I don\'t think
any of us are looking for accolades, but we do want to do it right, and
I think, whatever \-- we\'ve got to make sure our objective is to
implement the right change, and we\'ve got to keep the focus on that.

And, by the way, I think those who do it right, implement the federal
policy, force everyone to do it the same \-- that way also.

The only other comment I want to mention too, Asa made a good example
earlier where they had four people doing one job, or four people doing
four different jobs who could do one job. I think one of the factors
that we really need to emphasize when we know there is limited funds,
and that is, who is doing things the most efficient way, who is cutting
through the bureaucratic tape, who is cutting through the turf,
political and otherwise. Baldrige is very similar to that, by the way,
and I think a lot of emphasis \-- the real dilemma that I see is turf,
breaking through the turf and doing it efficiently. While most of us,
even as Mayors, we tend to emphasize we need money, we need money, we
need money, when most of our work is basically making it more efficient
and using existing resources the best way.

I\'ll just make one other point, and that is dual purpose. I think the
black out, the hurricanes, the ice storms, those people who use the
Homeland Security dollars in the best, efficient way, for the long term,
and in a dual purpose way, which will encourage others to do the same.

**Mayor Williams:**

I\'d like to just go back to Norm\'s point, I thought was a very
provocative point. You know, it really goes to the nature of the award.

Norm, are you thinking that it ought to be exclusively like a
McArthur/Nobel thing where we go out and seek someone, or do you think
it ought to be both people applying, and then some people are actually
sought out? I mean, flush that out a little bit more.

**Mr. Augustine:**

If I were doing it, I would have it be exclusively where a panel of true
experts came together and selected the better candidates from the group,
but that\'s just one person\'s view and clearly, you could have a
mixture. I would be disappointed if it were a case where you only could
win by applying.

**Chairman Grano:**

I have a bit of a different point of view. I think that we have a goal
here to effect change. And to effect change, somebody has got to
understand the rules. That\'s the problem with it only being one way.
I\'d like to see it be inspirational. It has to be inspirational in
nature. It has to generate best practices, as the Mayor suggested, but
practical. And it has to also resonate that it\'s not only good
business, but it\'s also good for the country, and it has to have
meaningful recognition. And I think you need to do both. I think you
have to, in order to effect change, get major industries, major
corporations, create a collaboration between the private and public
sector, and we need to literally recognize individuals or smaller
businesses that can\'t go through that process from a proactive way, and
I would use the analogy of almost like the freedom medal, that it has to
be that recognizable and that important to the nation.

**Ms. Bader:**

I think what we\'re coming to here is the recognition that you can\'t
have one award. One award is not going to fit all of the needs. The
Nobel Prize has very different kinds of objectives than Baldrige does.
And I think Mayor McCrory said it best, and Joe Grano also recognized
this, that this is about instigating change. And that\'s what Baldrige
has fundamentally done in a massive way, better than anything else I\'ve
ever seen. But DHS needs to recognize, they need a reward and
recognition system. It has a whole series of component parts,
strategically you need to look at what you\'re trying to recognize
where, and put those pieces in place. But this piece, to my mind, isn\'t
about the award, as someone already said very eloquently. It\'s about
the process, and it\'s about improvement.

You know, I had our guys go back and estimate what it takes for us to go
through just the written documents to get ready for the Baldrige folks
to walk in the door, and we estimated 1,500 work hours, \$250,000. I
will tell you that I\'ve been putting my folks through this for the last
seven years. We have never once called the Baldrige guys. We\'re not
interested in the \-- well, I shouldn\'t say, we\'re not interested, of
course, we\'d love to get the Baldrige award, but that\'s not what
we\'re doing this for. We\'re doing this to close the performance gap.
Why? Because the benefits are obvious. And you folks need to make the
benefits of this program really obvious.

I mean, when I look at Baldrige and say, you know, the Harvard study
shows that folks who have this balanced approach that Baldrige
encourages have 4X to revenue growth, 12X increased stock prices, and
756X income growth than other companies, it gets my attention. The PIMS
data correlates the use of this concept with fair market share. I mean,
I can go show you statistically why this is a good deal, and we are
truly focused on closing our performance gap. Whether or not we ever
apply for Baldrige is irrelevant to this whole process.

And I think, you know, we need to start by recognizing that. It needs to
be an overall system. So \-- I would go back to some points made earlier
as folks started to talk about the number of awards, there should never
be a set number of awards ever. This is not about grading on the curve.
This is about reaching a level of excellence. And if year one, 50
companies deliver on that, 50 organizations, groups, whatever, man, put
it out there. And if none do, you send an even stronger message of
credibility by putting none out there.

So create your categories. If you folks said, you need categories, you
need breakdowns, you need levels of depth that have to be reached in
order to even be audited, but you can\'t just, in my mind, have this be
something that is awarded from the outside. That should be a whole
separate piece of the reward and the recognition program.

My biggest problem with this one is, is that the benefits are not clear
to me. The benefits are \-- of a company that would then have to go
spend the money, the time, the effort, the energy, the resources, when,
in effect, we need to be more competitive, more lower costs. You have to
make that link, as the Mayor said. So you have to talk about, you know,
how you get there. And maybe what you have to do is to provide public
entities with more economic support if they achieve it, and private
enterprise with tax incentives, but you have to start to make the links
to why would we really want to go do this other than because it\'s the
right thing to do. But you\'re not going to get the same kind of speed
of implementation if you don\'t put tangible benefits in an obvious way
as part of your whole positioning for this. And I haven\'t seen that.

So I have a series of other comments on the award, but I\'m going to
step back here and wait and let some other folks jump in.

**Mr. Andrews:**

A couple of the points that were made yesterday in the discussion, and
I\'m not sure that they were by any means the consensus of the group.

One of the prominent members of the State and Local Officials SAC
expressed real reservations about having the private sector included at
all, initially, in the awards, and felt that there were just too many
potential, you know, conflicts that might arise in that. Now that \--
I\'m not sure that that gathered a lot of support, but at least that
voice was spoken up.

The second issue was \-- and this one did spark a lot of discussion,
interestingly, from the \-- there were county representatives and
Mayors, and then state representatives there, about in the circumstance
in which you have good collaboration, who wins the award. And there was
some grumbling about this. Say the city applies but it actually \--
it\'s a result of its working with the county and the region, but the
region, there really isn\'t a kind of entity that represents the region,
and that the county would be honked off if it was the city that got it,
and who gets it for \-- on behalf of the region. And again, it\'s kind
of a nuance, but it did spark \-- there was a lot of emotion over that
particular issue, who the recipient was going to be.

**Chairman Grano:**

It sounds very political and \-- the one comment that you made that
struck a cord with me, if you recall the presentation that you received,
I believe it was an Admiral, showing us the breadth of the issue just in
the northeast with the varying slides of the grids of the chemical
plants, et cetera, and almost \-- as if someone is asking you to boil
the ocean, looking at the breadth of the issue, and with the private
sector constituting 80 percent of critical infrastructure, we\'re going
nowhere if you don\'t include the private sector.

You want this to create collaboration, force collaboration between the
private and public sector, or we\'re going nowhere, frankly, with this
task. So I think it\'s \-- whoever came up with that suggestion, I\'ll
be glad to meet with them alone if you\'d like.

**Dr. David:**

Actually, there are two other areas of collaboration that I think have
been omitted, and I notice that the federal government entities are
explicitly omitted from being able to compete. And here, again, I think
there is an opportunity, certainly, for a federal entity to partner,
synergistically, with state or local government, or the private sector,
and have some opportunity for forging a good relationship, and spawning
best practices.

The other is the international aspect, and I don\'t quite know how to
factor that in, but I think we\'ve certainly heard this morning the
international \-- or the impact of border slow downs on our national
economy. So certainly, we have a vested interest, but I also think that
there may be an opportunity to sort of reach across our borders and look
for good practices that feed back into our economic security as well as
homeland security.

**Ms. Bader:**

First, I want to come back and say, although I\'m being critical, I very
much support this concept. I think it is the way to, as Joe said, create
change, as the mayor said, to close the gap, as Ruth said, to foster
public and private partnerships, as Dick said, to implement the national
strategy.

I also greatly admire the depth of the dive you\'re attempting to make
in a very short time frame. I would suggest to you that it is impossible
\-- maybe I\'m dreaming, but \-- let\'s say galactic, not impossible. It
would be a galactic achievement to \-- and I don\'t use that word every
day \-- but to actually have awards in 2004, because by the time you put
together the appropriate degree of training and knowledge and
understanding, and get folks to self-assess and understand the gaps, and
begin to put it together, I cannot conceive how you could do it in that
short of a time frame. And if you do it too quickly, in effect, you will
put together something that doesn\'t have the real value in the eyes of
the beholder that you want this to have. You want this to be the
Baldrige Award \-- the Baldrige Homeland Security Award for Quality, or
the Homeland Security Award of Baldrige Quality. In fact, I would
suggest, rather than trying to build your own brand and taking five to
20 years to do that, that you go visit those lovely Baldrige folks. You
see if you can leverage their brand name into your title. You go and
succumb to their employees, and if they won\'t succumb them to you, you
go hire them away from Baldrige and bring them in, and leverage up here.

What we\'re talking about is an award that benefits innovation, speed of
change, and leveraging. Well, let\'s prove it when we put the board
together by innovating, leveraging, and going with all speed by doing
the kinds of break-the-mold kinds of things you want companies to go out
and do.

So point one, and I have just one or two more.

Budget wise, you\'ve got to be kidding yourselves. You don\'t have
nearly enough money to make this thing happen. You need to spend enough
money, as I said, to \-- and get some of the third party benefits from
Baldrige in order to leverage. The bottom line is, you want the folks
who need it the most to be willing to go do this. And that means that
you have to have compelling value proposition for them to want to do it.
As I said earlier, the benefits.

You\'d better also recognize a lot of companies will look at this with
risk. They\'ll look at the risks associated with this. And you\'d better
understand what they will think the risks are, and have those mitigated
in your process, or you\'re going to lose before you start. I mean, the
result has to be organizational learning, not learning how to organize
to fill out the application form. And that\'s why, again, Baldrige has
the credibility it has because you can\'t go check the box. This isn\'t
about checking the box, it\'s about boxing in the terrorists. We need a
whole different kind of mentality around this award in terms of its
depth and rigor than having four of them available in 2004 would suggest
to me you can achieve.

It\'s got to be about audited performance and not, you know, automatic
petitions. And fundamentally, you have to recognize that which is easy
to do, we really don\'t value, and that which is easy to win, we don\'t
covet. We want people to covet this award.

Chairman Grano:

Okay. A lot of good thoughts. A lot of good suggestions, and I think, if
anything, now it opens up more room for discussion and thought process,
but some common themes that I heard were one, that we need something
that also will achieve a call to arms, so to speak, excitement, the
Judge talked about logo tag lines, and frankly, they do work,
particularly if they\'re consistent and they resonate.

I heard that we agree that the award or awards should provide and act as
a catalyst that encourages collaboration in the development of best
practices. I think we \-- I also heard that we need to recognize the
complexity of the many segments of government, federal, state, local,
industry, individual, and that has to be clarified in terms of charter
and what we want to achieve in each of those segments, which probably
would argue for different types of awards.

I heard that it has to be inspirational because we truly do want to
effect change. And last but not least, you can\'t achieve any of the
above without sufficient funding and clarity.

Fair enough? And we will add the other commentary to the list.

**Mayor McCrory:**

Very good summary. I would just like to emphasize the reward \-- to get
through all of the truth of who \-- because none of us should be seeking
recognition on this, we do get recognition \-- a 24-hour press
conference ends in a day, and then you have your cigarette and whatever.
The reward should be on the change more than on the person or the
organization. It should emphasize the change which is going to make us
safer, and I\'ll conclude with that. And then we don\'t have to worry
about who gets the recognition because it\'s the change that should get
the recognition or the accomplishment.

**Chairman Grano:**

Well, if at all possible, once you receive the transcript, and Al, you
have a chance to look at it as well, the next time we meet, I\'d like to
be able to see this thing in buckets, perhaps, take similar ideas and
align them. And then we can create a best practices for ourselves,
relative to recommendations in a project, and it\'s okay to put
disparate points of view on the same chart, but \-- so then we can then
help you focus and get some degree of commonality in terms of
recommendation.

**Mr. Martinez-Fonts:**

Let me just say thank you, and thank you to every one of you that has
contributed to this. As I mentioned, this was our best thinking, but we
know that there are great minds, and that\'s why we have this HSAC, so
thank you.

**Mr. Furlow:**

Mr. Chairman, among the groups, as a staff, as we put this together,
there was an awful lot that went into it. We met with the Baldrige
folks, met with folks from Innovations and Government Award Council on
Competitiveness. There was a whole series of folks that were included in
the discussion. I think really what needed to be determined, what does
the Department of Homeland Security really need out of the award process
first, and then develop the criteria, et cetera, after that.

This strawman is the initial cut to give you that opportunity, as the
Council, to make recommendations, something to feed off of so we could
have this discussion.

**Agenda Item: Department of Homeland Security Lexicon Project**

**Chairman Grano:**

All right, let\'s move to the second of the two efforts that Secretary
Ridge has charged us to review and provide recommendations upon, and
that\'s the Homeland Security Lexicon Project. The Project is consistent
with the Statewide Template Initiative. The Lexicon issues the Council
raised in the STI underscored the perhaps-not-fully-appreciated fact
that the foundation for all successful human efforts is timely
communications and common understanding of information, and I would
probably add a common language, which I think is the biggest barrier in
front of us.

I think it\'s very important that we get this right. I think it\'s going
to be the beginning of an ongoing saga. I hope it even transcends common
definition of terms, but also a reduction of the acronyms that get
bounced around.

I don\'t know about you, but when I read that document, I didn\'t know
where I was, and what letter meant what, and if a piece of paper can\'t
stand on its own, it\'s a fetish of mine, and if someone has to come in
and explain it to me, why write it in the first place? That\'s kind of
where I come from.

But to that end, I would ask that we focus on briefing \-- on the
briefing we\'re about to receive, and while listening to it, think about
issues such as the scope of the project, its continuity, the key
elements of Lexicon we need to focus upon, the resources at our disposal
to address the task, and the elements both within and outside the
Department that should be consulted and coordinated.

By way of introduction, Jeff Gaynor is a decorated Vietnam veteran, and
Director and Executive Secretary of the Emergency Response and emerging
Academic and Policy Research Senior Advisory Committee. As we did after
the awards briefing, and upon completion of Jeff\'s brief, the Council
will go into deliberation.

So Jeff, you have the floor, sir.

**Mr. Gaynor:**

Thank you, Mr. Chairman, Judge Webster, Under Secretary Hutchison,
members of the Homeland Security Advisory Council.

As advertised, what we\'d like to discuss is the second project on your
plate, if you will, or the creation of a Homeland Security Lexicon. It
leverages the issues that you folks developed, and actually one of the
categories that you placed in your statewide template initiative. And if
you\'d go so far as to agree that nothing is accomplished in human
society without understanding, then, as far as Homeland Security is
concerned, this Lexicon Project tackles the foundation of the foundation
of Homeland Security.

Not being a Lexicon master myself, I started looking around. Thirty
years in the military, you got a different Lexicon. But I looked around
for quotes or something to help frame the environment that you\'re about
to venture into, and came up with this one.

It\'s interesting to note that George Bernard Shaw said this in 1942,
the country was involved in a war, a global war. You can only surmise, I
guess, what the situation was surrounding the need for that comment.

There was another issue that we had in the military that if you don\'t
know where you\'re going, then any road is going to get you there. We
don\'t have that problem. The Secretary has been very clear in what he
would like us to tackle.

So on the basis of the Secretary\'s guidance; I\'d like to go on. The
objective that we\'re looking toward is a dynamically \-- or
comprehensive and dynamically maintained glossary. What I mean by
dynamically maintained is a glossary that will evolve not too far behind
the way that the language evolves. A number of words have different
meanings today than they did maybe even a year ago. And the idea is to
catch up, make sure that the Lexicon remains relevant. And we\'re
talking not only about words, but we\'re talking about terms, acronyms,
and phrases that come out.

Now that\'s going to be a huge undertaking. What the Secretary has asked
us to do is basically focus on foundational terms. And that term
\"foundational,\" is basically meant to suggest that it means the same
thing at the White House, that it means at the Congress, that it means
at state and local governments, that it means to the man on the street.

And why we\'re going to do this, promote immediate common understanding
and efficiency of language. I\'d kind of like to get to the point where
if somebody says \"stop sign,\" that everybody immediately picks up an
octagonal shape, a red sign. It\'s just immediate understanding.
There\'s no question about what we\'re talking about when we say a stop
sign. It will further everybody being on the same sheet of music and
understanding the language. It will further, automatically further, the
integration of Homeland Security Planning. And then also, the
application of Homeland Security capabilities. And if you will, it might
even go so far as with everybody knowing what everybody is doing that
you\'ll be able to synergize Homeland Security operations. And what I\'m
getting at by that is the effect of the operations would actually be
greater than the sum of its parts.

So we\'ve been busy since the Secretary talked to us back in June.
We\'ve been coordinating with \-- throughout the Department of Homeland
Security, through other federal agencies, and we\'re here today.

Again, this Lexicon hierarchy, we talked about the ways that this could
turn. We\'re going to focus on foundational, but the point that we\'re
trying to make here with this slide is that, if you\'re in a place like
Detroit, you\'ve got issues both at the international level, and at the
state, and at the local level, and you have different needs. I can see
this thing going to an operational or tactical type of, if you will,
structure, but again, what we\'re trying to focus on, at least
initially, is this foundational level.

The four words that you see in red are the ones that the Secretary gave
us to work on back in June. Before I get there, though, I wanted to
point out something. Down there in the operational area, and even in the
tactical level, I\'ve asterisked a couple of terms. Computer Emergency
Response Team, or CERT, thank you, Dr. Cohon, he copyrighted that for
us. We now have a Community Emergency Response Team that\'s also CERT.
So we have the acronym creep. These two things don\'t do the same kind
of functions. If someone is talking about a CERT, he could either be
talking about protecting your network, or responding to something that
happened on the street. These are the kind of challenges that we need to
take a look at.

Moving on here, here\'s some views that we got, or when we went through
and looked at some of the terms in federal documents for \"first
responder,\" we got a look at the Homeland Security Act of 2002 and what
we find there is that there are no public works people identified. And
those of us that have been through the power grid failure, and the
hurricane recovery, will probably admit that public works folks play a
key role in a first responder role.

The Code of Federal Regulations basically picks up a whole bunch of
folks as long as they don\'t transport the patient anywhere. Why that
distinction was made, I don\'t know, but they\'re good to go as long as
they don\'t transport anybody.

In the President\'s Strategy for Homeland Security, we basically covered
the water front, those are the folks that are actively involved in first
response.

And from the National Incident Management System, again, no public
works.

And finally, from the U.S. Code, we apparently are making a distinction
between emergency response employees and emergency response personnel.
What that distinction is, is beyond my ability to grasp. But
nonetheless, it\'s there, and it\'s part of this environment that
you\'re going to find yourself working in.

So what are we trying to develop? A product that\'s basically nationally
and allied \-- well, I say allies, we\'re right across the river from
Canada. They\'re infrastructure, inextricable infrastructure,
interdependencies there. It would be great if we were talking off the
same Lexicon. We\'re talking about being maintained by the Department of
Homeland Security in coordination with other federal entities, making
sure that we don\'t get folks at the Archives excited, or anything like
that. But basically what we need here is making sure that there is one
agency that owns this Lexicon, because if it gets into multiple
agencies, we will just have re-created the situation that we find
ourselves in now.

Long-term potential, trained in Academia Centers of Excellence, down to
the job, and then just basically, you\'re vigorously available on
websites, downloadable, multiple entities coming together would be able
to work off of the same language.

So the questions before us are what are the foundational words, phrases,
and acronyms that are out there that we need to focus on, what
processes, what expertise, what technology do we need to bring to bear
to work on those issues, and again, you\'re picking terms that are from
a universe of sources. We asked the Department of Homeland Security to
come in and send us what Lexicons they were working on, and it is a
thick book of terms. It\'s going to take some doing to whittle that
down.

And then what processes are we going to need to put in place to make
sure that everybody understands those terms, phrases, and acronyms. And
then in the Department of Homeland Security, who is going to manage all
of this. We\'re looking for your recommendations on all of that.

So the way ahead, task organize. We don\'t have hundreds of people to
bring to bear on this thing. And in the short term, we expect, hopefully
by December 2003, that we can identify five to ten terms. And then, in
the process of doing that, and attempting to identify or define those,
that you\'re able to come back to us with some of your experiences in
doing that. And then midterm, maybe by March of 2004, the meeting in
March, we\'ll be able to come back with recommendations on how we
actually set this legacy program in place.

With that, Mr. Chair, it\'s back to you.

**Chairman Grano:**

We\'ll begin, as we did the last time, we\'re going to ask Dick Andrews,
who is the Chairman of the Emergency Response Senior Advisory Committee
to summarize what dialogue went on with the SACs and what early
recommendations you may have, sir.

Mr. Andrews:

Thank you, Mr. Chairman. This issue sparked a very lively, and
interesting, debate among the members, particularly, I think, the
members of the Emergency Response SAC, who felt that this was of
critical importance to them.

And first of all, the recognition that this is an enormous undertaking
that probably has no end, we\'re really looking for a process here, and
that the implications of it are significant. Sheriff Corona from Orange
County, California, recited the story from the L.A. riots of how
confusion of terms can cause potentially catastrophic consequences when
a Los Angeles County Sheriff asked a platoon of Marines to provide
cover. And it became very clear that cover, to a Marine platoon, which
means lay down fire, is very different from cover to a Sheriff which
means, you know, watch my back side as I go up to this building.

Chief Plaugher, from Arlington County, pointed out that, in all of the
discussions around the \-- around hurricane Isabel, that there was a lot
of reporting in the Washington Post about shelter in place, and that he
finally talked to a reporter and said, well, you know, what do you mean
by shelter in place. And she admitted she had no idea what shelter in
place really meant, whether it was a synonym for quarantine, or whether
it had other meanings.

So this is a very large undertaking that has implications that go from
\-- as Jeff has suggested, from the operational, tactical level down on
the street as agencies and functions from different jurisdictions and
different levels of government within the public and the private sector
come together to try to perform emergency operations, all the way up to
how we interact publicly with the man and woman in the street, and with
the media, and trying to achieve a measure of consensus that there are a
number of different associations and organizations that need to be
involved in, or who are already undertaking similar kinds of efforts.
There\'s accreditations programs in several of the major professions
that are underway, and one of the things that they\'re working on is,
again, standardization of terms.

So again, after a long discussion, and a point that Mayor Williams made
that I think, you know, we need to keep in mind as one of the end
products of this is to be able to better manage expectations of people
with regard to really what we\'re trying to do in Homeland Security, and
again, having common terms will help in achieving that important goal.

I think the consensus of people was that a good place to start is with
the two documents that are already on the street, particularly the
second one, that is, part of the effort to begin to implement the
national strategy. It\'s called the National Incident Management System,
because in there are a variety of terms that are intended for national
application to be used by federal agencies, to be used by local and
state agencies, across the functions, in the public safety community,
within the critical infrastructure, basically how we organize ourselves,
locally and regionally at the state and national level to address
various kinds of emergencies. And that, to pick out from that document a
set of \-- a basic set of terms, to work through the process of arriving
at a common definition. And I\'ll cite simply one example from my own
personal experience in that document. The term \"multi-agency
coordination center,\" is used repeatedly. That\'s a term that was
developed in California by the California fire services that we use
during large wild land fires to very quickly reallocate resources to
rapidly breaking incidents. It is used in the National Incident
Management System in a totally different way, implying a permanent
organization that exists at every level of government with its own
assets. Again, it\'s a case in which a term is appearing to try to
create a reality that basically doesn\'t exist.

So, again, I think that we had a \-- rather specific recommendation.
Start with the National Incident Management System document, pull out a
few key terms, go through the process of trying to see how do we arrive
at a common Lexicon, use that process, then, as a basis to go on, and
then to look for what are the other groups that are involved in doing
this. And one activity that Chris mentioned that is underway at the
Naval Post Graduate School in Monterrey California under funding from
the Office of Domestic Preparedness, they\'ve instituted a degree
program in Homeland Security. They\'re building a very large library of
Homeland Security documents, and they may be a valuable resource in
working on that effort.

So that, from my perspective, was the summary of again, what was a very
spirited discussion, and again, particularly for the operational people,
an issue that they felt very strongly was something that we did need to
address.

**Chairman Grano:**

Thank you very much, Dick, and I\'ll kick off the dialogue, as I did the
last time.

We had a very similar issue in the Securities business, same problem. We
have literally 227 products. By the time I get back, there will be 230.
And what you found is that too many people had authority in assigning
acronyms, abbreviations, et cetera. And the question that arose was, who
is keeper of the dictionary or the bible. And who has final say. And
what you found is that there was no keeper, and too many people had
authority, and they could, literally dictate what goes on a client\'s
statement. And then it got even more exacerbated that the same product,
at different firms, would be described differently on a customer\'s
statement. So when the client moved from one firm to the other, they
didn\'t \-- even though it was the same municipal bond.

Fortunately, what evolved was a discipline that said, there is a keeper
of a bible, or a dictionary. And even within the industry now, there\'s
a security information master file that has that discipline that it has
to go through due process.

The point I\'ll tell you from my experience, however, is that
communication is the issue. Communication to a client, communication to
an employee, communication to the general public, that cannot be driven
by a product, that cannot be driven by a department, that cannot be
driven by a federal agency, that is a marketing discipline. And you have
to have the equivalency of a marketing culture and discipline that
understands good communication, and they should be the keeper of the
bible. It\'s a marketing function. It\'s not an operating function.

**Dr. Cohon:**

A few comments. First of all, I need to agree with the Chairman when he
introduced this topic. I had a similar reaction to the NIMS report that
you did. In fact, it prompted me to coin a new word for myself. When I
feel befuddled, I think of myself as being NIMS\'d.

That\'s Homeland Security humor, okay. You\'re not laughing, though, I
see.

I agree completely with the keeper idea. But then I disagree with where
you ended up, especially because, as Jeff said, they want it to be
dynamic, and it should be. It\'s particularly important that there be a
key \-- a clear keeper, and that there be friction in the system in
making changes, otherwise, it will be a moving target, and as Jeff
suggested, we\'ll sort of develop back to where we started from.

So Joe, I don\'t know that it\'s marketers who should be in charge \--
who should be the keepers. I don\'t know who the keeper should be.

**Chairman Grano:**

I say marketing discipline, I\'m sorry. It\'s discipline, it\'s a
marketing discipline.

**Dr. Cohon:**

Okay. Well, I\'ll come back \-- I want to come back to marketers. But
one other point first.

When Chris first broached this idea with me in a phone call, my
immediate reaction was, okay, this will be easy, straightforward, no
problem, you know, just identify a term and then figure out the
definition. The more I thought about it, and as I listened to Dick, I
realize just how difficult this is.

Just as there are marketing professionals, and there is a marketing
discipline, there are lexicographers, there really are. And I don\'t
know anything about this, but I sat with one once, and there\'s a lot
there in terms of the philosophy of language, and the structure of
language. And I think we should make a point of engaging lexicographers,
if we haven\'t already, early on, and not wait until we get to the end,
and realize that we really don\'t know what we\'re talking about when it
comes to structuring language.

Finally, also the more I thought about this, the more important I came
to realize it to be, and Dick gave some wonderful examples of this, but
your point, Joe, every marketer, of course, a marketing discipline, will
start by asking, to whom am I trying to market or communicate. So
audience is extremely important here, and what\'s clear is there are
multiple audiences.

So, for example, I\'m familiar with academic disciplines. Mathematics
has a very well defined language. And mathematicians can communicate
with each other very efficiently. But to the man and the woman on the
street, it\'s completely beyond penetration.

So figuring out \-- and we should not \-- I think it would be a mistake
to say, well, we should come up with a Lexicon that anybody can
understand. The people who really do Homeland Security, the people on
the front lines, need to have their own efficient communication. And my
guess is, my instinct is, that efficiency is lost the larger the
audience, and \-- okay, you see the point. And so there are multiple
audiences, and that has to be clearly thought through before we get into
this.

**Dr. David:**

I just want to point out that I had exactly the opposite reaction after
reading NIMS. I understood every acronym in there. The problem is, about
50 percent of them I misinterpreted because I knew the acronym by
another name. So there was a huge problem with that document.

To the point that we want to focus first on the foundational elements, I
guess rather than starting with the NIMS document, which Dick suggested,
I would pull back one step and start with the National Strategy. The
reason for that is, I found myself trying to link things to the three
strategic objectives: prevent, reduce vulnerability, respond/recover,
and say, how do those flow down in terms of communicating what we\'re
doing against those objectives.

And what it brings me back to is the lexicon needs to be more than just
a string of words, like a dictionary. It needs to be how those words are
used together, because I also find that in \-- I think it was in the
NIMS, we had five domains that were called out. Now I see lists where we
have strings of four: prevention, protection, response, recovery.
Strings of six, we add: preparedness and reconstitution. And so we keep
using strings of words, my interpretation, to mean sort of the same
range of activities, but we\'re using different strings of words. So I
think we need to address both aspects, the individual definitions, but
also what the string of words means, and encourage some discipline and
consistency in tying them together.

The second point I would make is that we ought to start very early by
looking at existing dictionaries. I know, for example, the DOD has a
dictionary online that is very comprehensive. If DHS chooses to
disagree, or redefine a term, that\'s okay, but it ought to be done sort
of with malice and forethought. We ought to do it with intent and
deliberation as opposed to just by accident.

The other point that I would make, and I do this with some trepidation,
but I think it gets to Jared\'s point about different audiences. It may
be of value to consider sort of a multi-tier approach where we have sort
of a high-level definition of a term and then a bit of an interpretation
with different professional communities. And there\'s some danger in
doing something like that, but there is, again, this clarity, who\'s the
audience. And among professional communities, there may be a little bit
different spin or different context that could entail a bit more
elaboration than what you would do for sort of a high-level general
definition.

**Mayor McCrory:**

I think it\'s a great idea. The one piece of advice that I\'d have as
part of our role, this Council, is to coordinate the implementation of a
comprehensive national strategy, to secure the United States from
terrorists\' threats or attacks. Maybe the first word we need to define
is terrorists\' threats or attacks, both externally and internally. And
the reason I say that is, it sounds simple, but I know my city hall, for
years, before September 11th, was getting bomb threats, you know, due to
someone mad at city hall, or a divorce case next door at the court, and
someone is mad at their spouse, but I do think we have to be extremely
selective and make sure that we have a clear understanding in our
agencies as when the first responders are responding to something, is
this, in fact, a terrorist attack, and are we all defining that the
same.

So I just \-- and that\'s both at the national level and at the local
level. And maybe we hadn\'t thought about that.

The only other point I want to make is, another confusion that\'s
happening at the local level, Mr. Secretary, is everyone is giving
themselves the title of Homeland something now. And there\'s actually
political turf in this now. If you give yourself the title of Homeland
something, people assume you\'re in charge, when that\'s not always the
case at the local level, sir, not at the national level.

But I don\'t mean to open up another can \-- and I know this never
happens in corporations, but I just want to let you know, there\'s an
issue out there. You\'d be surprised. There are titles floating out
there of Homeland Director of something, and the person who gives
themselves that title actually has no responsibility as far as
responding, or no authority. And that could be a communication problem
in communicating with the public. So I just wanted to make you aware of
that title as being used very loosely as you filter down to the state
and local level.

**Mr. Coffman:**

The point that Jared made about who is this for is, I think, terribly
important. If it\'s for Homeland Security professionals, that\'s one set
of definitions. If it\'s for the general public, that\'s quite a
different set. In my limited experience, I would suggest that Homeland
Security and those people that are in the DOD system today are probably
closely linked when it comes to responding to these disasters. And it
might be helpful to get as close a match as we can have in terms of
definitions that would run such that both organizations would understand
what you\'re talking about when you use a specific set of words. That
becomes, I think, real important when the National Guard is involved,
for example, or emergency preparedness units that call on those kinds of
activities.

So while it isn\'t all terrorists related, it would, I think, help the
general execution style if we could get to something that is common.

My sense of Jared\'s question is, I would hope this document would
become the basis for, at least, the Homeland Security professionals. I
don\'t know if you can create this document and have it be universal to
the American public. I doubt that. I don\'t know that that can\'t be
done, but I doubt it. And so I think we ought to get it in our minds who
we\'re restricting this definition set for.

**Mr. Andrews:**

I think there is, for the emergency management, emergency response,
public safety professional community, a certain sense of urgency in
this, and the example of cover is not just \-- it\'s a humorous example,
but it also, you know, points out that this is really \-- it\'s a
serious operational issue. It\'s a serious operational issue when you
order resources across jurisdictions and you\'re not quite sure what
you\'re going to get. You order \-- the state of Florida orders five
fire fighters, and they find that they end up getting, you know, five
guys that can fix engines on fire trucks, but who really don\'t know
anything about, you know, managing wild land fires.

So that while I know the NIMS document is in evolution, I think the
reason that the committee has suggested focusing on that is that there
is a time line on that where that is going to become a document that is
going to be the base document for operational purposes at all levels of
government, and that there is a need, an urgent need, to get clarity on
some basic terms there, so that there is a measure of operational
integration, if you will, between the various levels of government and
the various functions that are involved. But that\'s recognizing that,
as part of this larger effort, there are other audiences that need to be
\-- and other issues, that need to be addressed that go beyond simply
the responder community.

**Mayor Williams:**

I would just reiterate what I was saying yesterday about the Lexicon
really being about language, and all of the connotations associated with
language, and the importance of using that language to manage
expectations. And I\'ll give you one example in my city, one of the 9-11
cities. I found, since 9-11, through today, every episode we go through,
there is enormous discussion about emergency notification. Now this is a
nexus between citizens and government at all levels.

What do we mean by emergency notification? You ask five different
people, and five different people will give you a description or a
definition of emergency notification system, and what\'s involved in it.
So I would really urge that one of the \-- I don\'t know if it\'s in the
first group, but one of the highest priority groups of terms we try to
fashion some common definition of is emergency notification system.

**Mr. Furlow:**

I would suggest that as we look at this, and getting to a couple of the
comments that have been made, for example, Dr. Coffman, you were
addressing the various individuals such as DOD, the separate entities
that need to be a part of this process, who we would coordinate with. I
think something that would be beneficial is, as we look at a smaller
universe of terms, we use that process of coming to those definitions to
then develop that process for how the management of the Lexicon by the
government and its relationships with governmental and non-governmental
agencies will move forward. That\'s what I think is a real key to what
we\'re trying to accomplish here. Because as Dick has pointed out, you
have the NIMS document that\'s in process. There will always be a
document in process as we move forward. So then it gets back to, how do
you manage the needs that we have.

**Chairman Grano:**

Okay, if I could summarize. One \-- I, for one, learned that there is
such a thing as a lexicographer, which, I guess \-- which is
l-e-x-i-c-o-g-r-a-p-h-e-r, they can provide a discipline for the science
or the art form, whichever it turns out to be.

I think I heard everyone agreeing on the most important issue as to who
is the audience, and in fact, there could be multiple audiences. I heard
a good suggestion that we should start with the National Strategy,
because it should cascade down in a consistent fashion with our dialogue
communications and definition of terms.

We shouldn\'t try to reinvent the wheel. There are some dictionaries out
there that could be plagiarized or adopted, and we should look at them.
And the most important thing I heard is that we need a segmentation
strategy that might argue that those who are functionally responsible
for defending our nation, DOD, emergency responders, law enforcement, et
cetera, should be the highest priority, and that\'s what we need to get
a common language there first, and then, perhaps, deal with the general
public or other audiences second. And I think, perhaps, that is the most
important comment that I heard given the critical nature of the
assignment and its timeliness therein. Agree? Okay. So Mike and Jeff,
you have enough in terms of direction from us to continue your efforts
and we are here to help, and do not hesitate to call any individual on
the committee for individual guidance, help, that you may require.
We\'re all here to serve.

**Chair, Joseph Grano Closing Remarks**

Okay, at this time, I\'m going to bring our discussion to a close. We do
have a very aggressive schedule. And in order to complete it in terms of
touring and the afternoon activities, we need to get going. And staff
will continue to incorporate the input from today\'s discussion, and I
would expect to get very meaningful minutes for all of you out shortly.

As we bring our public portion of the meeting to a close, again, I\'d
like to express to the Council, thanks to all of the Under Secretaries,
to Admiral Silva, and everyone who participated.

Now if any member of the public would like to provide written comment to
the Homeland Security Advisory Council, you can do so by writing to:
Homeland Security Advisory Council, U.S. Department of Homeland
Security, Washington, D.C. 20528. And obviously, that address will also
be on the website, www.dhs.gov, and the HSAC page can be found under the
DHS components link. Our meetings, as you know, are posted in the
Federal Register. I would like to thank you all, and that ends this
portion of the meeting.

Thank you very much.