**U. S. Department of Housing and Urban Development**

Washington, D.C. 20410-8000

February 22, 1999

OFFICE OF THE ASSISTANT SECRETARY

FOR HOUSING-FEDERAL HOUSING COMMISSIONER

> **MORTGAGEE LETTER 99-5**

**TO:** **ALL APPROVED MORTGAGEES**

**SUBJECT:** **Single Family Real Estate Owned (Property Disposition)
National Management and Marketing Contracts**

The Department of Housing and Urban Development has entered into
contracts for the management and marketing of its acquired single family
properties. The geographic service area covered by each contractor,
their mailing addresses, internet mailing addresses and telephone
numbers are as follows:

> Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and
> Vermont will be covered by:
>
> CitiWest Properties
>
> 330 Main Street
>
> Hartford, CT 06106-1866
>
> \(860\) 244-2783
>
> FAX: (860) 244-2798
>
> Ohio and Michigan will be covered by:
>
> Intown Management Group, LLC
>
> Suite 100
>
> 2200 Byberry Road
>
> Hatboro, PA 19040-3738
>
> New York, New Jersey, Pennsylvania and Delaware will be covered by:
>
> Intown Management Group, LLC
>
> Suite 100
>
> 2200 Byberry Road
>
> Hatboro, PA 19040-3738
>
> Maryland, the District of Columbia, Virginia and West Virginia will be
> covered by:
>
> 2
>
> Intown Management Group, LLC
>
> Suite 100
>
> 2200 Byberry Road
>
> Hatboro, PA 19040-3738

Illinois, Indiana, Kentucky and Tennessee will be covered by:

Intown Management Group, LLC

Suite 300

5950 Live Oak Parkway

Norcross, GA 30093

\(770\) 925-3112

Alabama, Georgia, Mississippi, North Carolina and South Carolina will be
covered by:

Intown Management Group, LLC

Suite 300

5950 Live Oak Parkway

Norcross, GA 30090

\(770\) 925-3112

Florida, Puerto Rico and the Virgin Islands will be covered by:

Southeast Alliance of Foreclosure Specialists

Suite 1000

3280 Point Parkway

Atlanta, GA 30092

E-mail: mhardiman@firstpreston.com

Colorado, South Dakota, Wyoming, New Mexico, Texas and Utah will be
covered by:

First Preston Foreclosure Specialists

Suite 400

12240 Inwood Road

Dallas, TX 75244

\(972\) 788-1100

FAX: (972) 708-0819

E-mail: renglish@firstpreston.com

Montana, North Dakota, Minnesota, Wisconsin, Iowa and Nebraska will be
covered by:

Intown Management Group, LLC

Suite 280-C

2180 W. 26 Avenue

Denver, CO 80205-4602

3

Kansas, Missouri, Arkansas, Oklahoma and Louisiana will be covered by:

First Preston Foreclosure Specialists

Sherman Plaza

Suite 375

1888 Sherman Street

Denver, CO 80203

E-mail:lbrown@firstpreston.com

> The California counties of Inyo, Mono, Orange, Riverside, San
> Bernardino, Los Angeles, San Luis Obispo, Santa Barbara, Ventura,
> Imperial and San Diego will be covered by:

Golden Feather Realty Services

Suite 101

3101 W Peoria Avenue

Phoenix, AZ 85029

ATTENTION: Shawn Elston

\(602\) 548-0084

FAX: (602) 548-0911

> The **California** counties of Merced, Kern, Tulare, King, Fresno,
> Madera, Mariposa, Stanislaus, Alameda, Contra Costa, Del Norte,
> Humboldt, Lake, Marin, Mendocino, Monterey, Napa, San Benito, Santa
> Clara, San Francisco, San Mateo, Santa Cruz, Solano, Sonoma, Alpine,
> Amador, Butte, Calaveras, Colusa, El Dorado, Glenn, Lassen, Modoc,
> Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra,
> Siskiyou, Sutter, Tehama, Trinity, Tuolumne, Yolo, Yuba; and, the
> **Nevada** counties of Northern Nye, Pershing, Storey, Washoe, White
> Pine, Mineral, Lyon, Lander, Humboldt, Eureka, Esmerelda, Elko,
> Douglas, Churchill and Carson City will be covered by:

Golden Feather Realty Services

Suite 101

3101 W Peoria Avenue

Phoenix, AZ 85029

ATTENTION: Shawn Elston

\(602\) 548-0084

FAX: (602) 548-0911

Idaho, Oregon and Washington will be covered by:

Intown Management Group, LLC

Suite 215

6850 Brockton Avenue

Riverside, CA 925506

\(909\) 274-0143

FAX: (909) 274-9831

4

Arizona and the Nevada counties of Southern Nye, Clark and Lincoln will
be covered by:

> First Preston Foreclosure Specialists
>
> Suite 112
>
> 1520 Nutmeg Place
>
> Costa Mesa, CA
>
> E-mail: dsears@firstpreston.com
>
> Hawaii will be covered by:
>
> Pemco, Ltd.
>
> Suite 1130
>
> 1600 Kapiolani Boulevard
>
> Honolulu, HI 96814
>
> \(808\) 949-0414
>
> FAX: (808) 955-0414
>
> Alaska will be covered by:
>
> Michaelson, Connor, & Boul
>
> Suite 108
>
> 5151 Oceanus Drive
>
> Huntington Beach, CA 92649
>
> \(714\) 379-7222
>
> FAX: (714) 379-7215

The above mentioned contractors will begin performing the management and
marketing tasks formerly performed by local office HUD staff or
management and marketing contractors on March 29, 1999. Accordingly, the
processes and issues identified below affect approved mortgagees as they
relate to foreclosure and filing claims with the Department. Mortgagees
must modify all appropriate procedures, processes, letters, etc., to
substitute the contractor in the place of the local HUD offices listed
above for each of the areas below:

> 1\. Occupied conveyance procedures (correspondence includes but is not
> limited to the Notice of Pending Acquisition).
>
> 2\. Preservation and protection issues such as requests to exceed
> maximum allowable limits, demolition notices issued by cities or
> states, etc.

5

> 3\. Filing of claims. In addition to mailing the claim forms, title
> evidence, keys, etc. to the contractors, notify the contractor via
> electronic mail of the property conveyance on the date the deed is
> filed for record.**[1]{.underline}/**
>
> 4\. Extensions of time for conveying title to HUD and for submitting
> title evidence, fiscal data (Parts B, C, and D of the form HUD-27011)
> and supplemental claims on conveyances.
>
> 5\. Title Evidence which includes deed and title insurance
> information.
>
> 6\. Conveyance of damaged properties.

In addition to the above areas identified, mortgagees are instructed to
send all routine correspondence normally provided to the local HUD
offices to the applicable management and marketing contractors
identified previously.

Mortgagees must take the appropriate steps to effect this change
immediately. If there are any questions concerning this Mortgagee
Letter, please contact your Homeownership Centers in:

Philadelphia 1-800-440-8647

Atlanta 1-888-696-4687

Denver 1-800-543-9378

Santa Ana 1-888-827-5605

Sincerely,

> William C. Apgar
>
> Assistant Secretary for Housing -
>
> Federal Housing Commissioner

**\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**

**[1]{.underline}/** The original claims for insurance benefits (form
HUD-27011) shall continue to be forwarded to HUD Headquarters. The
appropriate copies formerly sent to the local HUD offices shall be
forwarded to the appropriate contractors.