**Detailed Breakdown of Disability-Related Complaint Data: Foreign
Carriers**

> Total number of complaints submitted:  1,325

  ---------------------------------------------------- ------------------
  **Carrier Name**                                     **Number of
                                                       Complaints**

  AER LINGUS LIMITED                                   0

  AERO CALIFORNIA                                      1

  AEROFLOT RUSSIAN AIRLINES                            0

  AEROLINEAS ARGENTINAS                                0

  AEROMEXICO                                           1

  AEROPOSTAL ALAS DE VENEZUEL                          3

  AEROSVIT UKRANIAN AIRLINES                           0

  AIR ATLANTA EUROPE                                   16

  AIR ATLANTA ICELANDIC                                0

  AIR CANADA                                           248

  AIR CANADA JAZZ                                      10

  AIR CHINA                                            1

  AIR COMET S.A.                                       0

  AIR EUROPA LINEAS AEREAS                             0

  AIR FRANCE                                           30

  AIR JAMAICA LIMITED                                  1

  AIR JAPAN, CO                                        0

  AIR LUXOR                                            0

  AIR NEW ZEALAND                                      3

  AIR PACIFIC, LTD.                                    0

  AIR TAHITI NUI                                       1

  AIR TRANSAT                                          17

  AIR-INDIA                                            4

  ALITALIA-LINEE AEREE ITALIA                          10

  ALL NIPPON AIRWAYS CO.                               0

  ASIANA AIRLINES, INC.                                3

  AUSTRIAN AIRLINES                                    27

  AVIACSA AIRLINES                                     3

  BAHAMASAIR HOLDING LIMITED                           5

  BRITANNIA AIRWAYS LTD.                               147

  BRITISH AIRWAYS PLC                                  165

  BRITISH MIDLAND AIRWAYS LTD                          16

  BWIA WEST INDIES AIRWAYS                             1

  CATHAY PACIFIC AIRWAYS, LTD                          8

  CHINA AIRLINES, LTD                                  3

  CHINA EASTERN AIRLINES                               0

  COMPANIA MEXICANA DE AVIACI                          1

  COMPANIA PANAMENA (COPA)                             3

  CONDOR FLUGDIENST                                    0

  CZECH AIRLINES                                       2

  EGYPTAIR                                             0

  EL AL ISRAEL AIRLINES LTD.                           66

  EMIRATES AIRLINE                                     4

  ETHIOPIAN AIRLINES                                   0

  EUROATLANTIC AIRWAYS TRANSPORTES AE                  0

  EVA AIRWAYS CORPORATION                              2

  FINNAIR OY                                           0

  FIRST CHOICE AIRWAYS                                 1

  HMY AIRWAYS, INC.                                    3

  IBERIA AIRLINES OF SPAIN                             48

  ICELANDAIR                                           1

  JALWAYS CO., LTD.                                    1

  JAPAN AIR LINES CO., LTD.                            4

  KLM ROYAL DUTCH AIRLINES                             32

  KOREAN AIR LINES CO., LTD.                           0

  KUWAIT AIRWAYS, CORP.                                0

  LACSA                                                4

  LAKER AIRWAYS (BAHAMAS) LTD                          0

  LAN DOMINICANA                                       0

  LAN ECUADOR                                          4

  LAN PERU AIRLINES                                    2

  LAN-CHILE AIRLINES                                   10

  LINEAS AEREAS AZTECA                                 0

  LLOYD AEREO BOLIVIANO S. A.                          0

  LUFTHANSA GERMAN AIRLINES                            102

  LUFTRANSPORT-UNTERNEHMEN                             8

  MAGADAN AIRLINES                                     0

  MALAYSIAN AIRLINE SYSTEM                             0

  MALEV HUNGARIAN AIRLINES                             2

  MARTINAIR HOLLAND N.V.                               38

  MONARCH AIRLINES LIMITED                             8

  MYTRAVEL AIRWAYS                                     7

  OLYMPIC AIRWAYS                                      0

  PAKISTAN INT\'L AIRLINES                             2

  PHILIPPINE AIRLINES, INC.                            17

  POLSKIE LINIE LOTNICZE                               1

  POLYNESIAN AIRLINES LTD.                             1

  PRIVATAIR                                            0

  QANTAS AIRWAYS LTD                                   6

  ROYAL AIR MAROC                                      0

  SATA INTERNACIONAL                                   0

  SAUDI ARABIAN AIRLINES CORP                          0

  SCANDINAVIAN AIRLINES SYS.                           30

  SINGAPORE AIRLINES LTD.                              0

  SOUTH AFRICAN AIRWAYS                                3

  SWISS INTERNATIONAL AIRLINES                         17

  TACA INT\'L AIRLINES                                 12

  TAP-PORTUGUESE AIRLINES                              1

  THAI AIRWAYS INT\'L LTD.                             0

  THOMAS COOK AIRLINES, UK LTD.                        14

  TRANSPORTES AEREOS DE CABO                           0

  TRANSPORTES AEROS MERIDIONA                          63

  TURK HAVA YOLLARI, A.O.                              0

  UZBEKISTAN AIRWAYS                                   0

  VARIG, S. A.                                         2

  VIRGIN ATLANTIC AIRWAYS                              77

  WESTJET                                              2
  ---------------------------------------------------- ------------------

***Complaints By Complaint Category: Foreign Carriers***

  ---------------- ---------- ---------- ---------- ------------ -------------- ------------ -------- ----------- ------------ ----------- ---------- -------------- -----------
                   Vision     Hearing    Vision &   Paraplegic   Quadriplegic   Other        Oxygen   Stretcher   Other        Other       Mentally   Communicable   Allergies
                   Impaired   Impaired   Hearing                                wheelchair                        Disability   Assistive   Impaired   Disease        
                                         Impaired                                                                              Device                                

  Refusal To Board 3          2          0          0            0              6            6        0           12           5           1          3              0
  Passenger                                                                                                                                                          

  Refusal to Board 0          0          0          1            0              1            1        0           5            0           1          1              0
  w/o Attendant                                                                                                                                                      

  Security Issues  1          0          0          0            0              2            0        0           5            1           0          0              0
  Regarding                                                                                                                                                          
  Disability                                                                                                                                                         

  Aircraft Not     0          1          0          0            0              5            1        2           2            3           0          0              0
  Accessible                                                                                                                                                         

  Airport Not      0          0          0          0            0              5            0        0           1            0           0          0              0
  Accessible                                                                                                                                                         

  Advance Notice   0          0          0          2            2              12           12       0           3            0           2          0              0
  Dispute                                                                                                                                                            

  Seating          3          4          0          7            3              62           1        1           85           1           1          1              0
  Accommodation                                                                                                                                                      

  Failure to       7          1          0          22           2              532          11       1           66           6           8          0              0
  Provide                                                                                                                                                            
  Assistance                                                                                                                                                         

  Damage to        0          1          0          6            3              154          0        0           8            31          0          0              0
  Assistive Device                                                                                                                                                   

  Storage and      0          1          0          3            1              54           1        1           0            5           0          0              0
  Delay of                                                                                                                                                           
  Assistive Device                                                                                                                                                   

  Service Animal   3          0          0          0            0              0            0        0           2            0           0          0              0
  Problem                                                                                                                                                            

  Unsatisfactory   1          0          0          0            0              11           2        0           4            1           1          1              2
  Info                                                                                                                                                               

  Other            4          2          0          3            2              38           6        0           16           2           0          1              19
  ---------------- ---------- ---------- ---------- ------------ -------------- ------------ -------- ----------- ------------ ----------- ---------- -------------- -----------