Consumer complaint received 2015-05-26
Company: NATIONSTAR MORTGAGE LLC
State: AZ
Product: Mortgage
Sub-product: Conventional adjustable mortgage (ARM)
Issue: Loan modification,collection,foreclosure

Complaint:
This complaint falls within the jurisdiction of CFPB because I am a unsophisticated consumer wronged mortgage broker, originating lender, XXXX, and subsequent assignees. 

STATEMENT OF FACTSXXXX XXXX was the local loan/mortgage broker who handled the refinance on behalf of the lender, XXXX XXXX. 

LENDER FALSIFIED MY LOAN APPLICATION DOCUMENTS1. Approximately XX/XX/XXXX, Loan originator ( XXXX XXXX XXXX ) forged my signature on Truth in lending application. Also, they altered the monthly amount of income by adding XXXX in front of {$5000.00} making it {$15000.00}, thereby putting me in an unaffordable loan. Consequently, I notified the lender via Rescission. 

UNLAWFUL APPRAISAL WHICH INFLATED ACTUAL VALUE OF PROPERTY2. Originator inflated the value of my home by stating non existent equipment on appraisal, e.g. falsely alleging a jacuzzi tub when in actuality I never owned a jacuzzi tub ; falsely stating granite upgrades to my home which is inaccurate. 
3. XXXX denied me a choice in appraiser and insisted on their appraiser which inflated the value of my property. Consequently, closing was delayed 3 weeks, and caused my loan rate to increase. 

UNLAWFUL KICKBACK ( S ) 4. The mortgage broker from XXXX XXXX who arranged for my loan stated that {$10000.00} additional kickbacks were paid in addition to initially disclosed stated points and fees. Further, closing statement reflects that XXXX XXXX received an additional {$90000.00} in fees in addition to normal loan origination fees. I did not consent to these fees. 

IMPROPER, FRAUDULENT CHAIN OF TITLE5. Subsequently, Around XX/XX/XXXX, My ex transferred title to me, XXXX XXXX XXXX, the legal owner of record. The lender 's chain of title is broken by way of an assignment of Deed of Trust from XXXX XXXX to XXXX XXXX XXXX dated XXXX/XXXX/XXXX, which obviously omits transfer from XXXX XXXX to XXXX. Further, the executor of this document, XXXX XXXX as assistant secretary of XXXX, is a known robosigner as evidenced by online research. 

UNLAWFUL SECURITIZATION6. Upon closing in XXXX, loan was immediately securitized by XXXX XXXX to XXXX without my authorization, contrary to the stipulations in the loan documents. 

MORTGAGE BROKER CONVICTED7. Around XX/XX/XXXX, XXXX XXXX was convicted of fraud and lost their license in XXXX which reciprocated loss of license in XXXX. Further scrutiny by the XXXX Attorney General caused subsequent closure and bankruptcy of XXXX in XXXX at time of loan funding. 

WILFUL REFUSAL OF LENDER TO PROVIDE ME THE DOCUMENTS I REQUESTED8. During XXXX on a monthly basis I phoned XXXX to request copies of their loan, note, and closing documents on file. Customer service repeatedly failed and refused my lawful request, alleging such documents did not exist or could not be located. Therefore, XXXX did not have any lawful authority to service my loan. 

LENDER FRAUDULENTLY INDUCED ME TO DEFAULT11. When I requested a loan modification from XXXX XXXX XXXX ( the subsequent assignee from XXXX XXXX ), I was repeatedly told each month I would not qualify until I was at least XXXX days " into foreclosure ''. I continually requested a loan modification for XXXX but was denied the opportunity as a XXXX individual to even apply. Their tactic caused me great XXXX because I had been current on my mortgage up at the time of my request ( s ). 

LENDER HAS NO LAWFUL AUTHORITY TO INITIATE TRUSTEE SALE12. The trustee sale documents are unlawful and contain numerous defects including the lack of proper, verifiable signature ; nor was I served properly. 

XXXX : XXXX : XXXX/

Company response to consumer: Closed with explanation