Consumer complaint received 2022-02-07
Company: SUN WEST MORTGAGE COMPANY, INC.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
These days, so many seniors are subjected to fraud, abuse and illegal activity, especially in XXXX XXXX XXXX. I've been subjected to illegality, spying, financial abuse, false accusations, discriminations, falsely blamed and deprivation of many financial opportunities. At this time my credit score was XXXX but then it tumbled to less than half. 
1. Moving to XXXX, California has been a catastrophic financial disaster, beginning with XXXX turning off my son 's benefits when I was in the middle of moving, they showed up unannounced to my previous place. Especially because I was moving into the Citi of XXXX from a XXXX Rental. I have 10 days to report a change of address, but my mailing address had not changed. As his caregiver, all benefits stopped. It took them 1 month to schedule a reevaluation that lasted 15 minutes, but they lied in the appeal that it lasted 40 minutes. The local XXXX office XXXX XXXX " I was going to shoot them on the head, '' by sending an officer to my home 8 days later. XXXX XXXX came with an office to spy and had my entire house searched and demanded phone numbers and searched for my son a mile down the street and demanded him to get into her car. I have Power of Attorney. 
Financial institutions did the following. 
2. XXXX and XXXX XXXX followed suite . After 17 years of being a loyal customer with 11 accounts XXXX shut me down. XXXX XXXX  has reduced my 3 cards down up to XX/XX/XXXX of my limits illegally. 
3. I hired two consolidation companies, but they failed me and fired them. 
4. Last XXXX a so-called mortgage servicer, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX, XXXX XXXX California stole 5 house mortgage payments. They are an entity that don't exist, but XXXX XXXX XXXX claims Agent & Chief of XXXX XXXX XXXX and XXXX XXXX at XXXX XXXX XXXX, # XXXX XXXX XXXX, XXXX XXXX, CA # XXXX registered the entities as XXXX in XXXX. I was urged to pay via XXXX or XXXX and lives at XXXX XXXX Vermont XXXX # XXXX. Here some of their names! XXXX ; XXXX XXXX XXXX ( and asked me for a Sun West Mortgage Statement ) ; XXXX XXXX XXXX ; XXXX XXXX XXXX ) ; XXXX ; XXXX XXXX ; XXXX XXXX XXXX ; XXXX XXXX ; XXXX ; XXXX. The bank says I can't get my money back. 
5. Sun West Morgage Company kept harassing me and subjecting me to financial abuse and fraud on a {$5500.00} 2nd lien and sent me to the credit bureaus every month. They sent me about 500 pages of notices, but the illegal company told me just to forward them to them to the fraudulent company. 
6. Without notice XXXX XXXX bought out my loan from Sun West and received notices on the day before it happened, last month. 
7. Now XXXX XXXX  got in the action because on my illegal scores and cancelled Care Credit when I had paid it off and always paid everyone on time and even in advance. 
I've 3 pandemic infections and have survived but because of my illegal bad scores I keep getting blamed what has been circumstances beyond my control or doing. 
I'm mailing I'm writing to ask for advice or referrals. A law firm XXXX XXXX has purchased my debts that credit card companies refused to communicate with me and just hired XXXX XXXX XXXX to work with my score. 
I'm mainly searching for referrals for advice, help, assistance or ways to get fair credit assistance. Thank you.

Company response to consumer: Closed with explanation