Consumer complaint received 2022-12-12
Company: Medical Data Systems, Inc.
State: TX
Product: Debt collection
Sub-product: I do not know
Issue: Written notification about debt
Sub-issue: Didn't receive notice of right to dispute

Complaint:
XX/XX/2022 I sent a debt collector a validation request because I noticed a account was being reported on my consumer file without my knowledge. I have never received a written communication in regards to this alleged debt so I was unaware of the item even reporting. I sent my written validation request via certified mail tracking number XXXX and Medical Data Systems Inc had received my request XX/XX/2022 at there Headquarters address XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX. It is now XX/XX/2022 and I have NOT heard or received any validation in regards tot his alleged debt. I have given this company plenty of time past the 30 days that they are given under the FDCPA and it is unfair that this company continues to report, update and verify information on my private consumer file without any validation proof this alleged debt is under my name, not to mention the Hipaa violations being committed. XXXX has been updating and verifying this account with Medical Data Systems since XX/XX/2022 all the way up to XXXX XXXX XXXX how can the consumer reporting agencies be in contact with medical data systems easily but I cant get a response from Medical Data Systems in regards to my validation request. as a consumer I have the right to protect my private medical information from being reported by a third party collection agency. I did not give Medical Data Systems my written authorized consent to report on my consumer file. Medical Data Systems has NOT provided me with my signature on the hipaa release form authorizing them to report private medical information. I was never notified of a written communication in regards to whom medical data systems is and what the alleged debt consist of. EX ( this communication is from a debt collector and any information will be used for that purpose ). I was not given 30 day to respond to validate the debt. if this company has provided me with there written communication then the certified tracking number as well as proof that this written communication was sent to the right consumer must be supplied to me as proof. This company Medical Data Systems is reporting on my consumer file without written consent or authorization. After Medical Data Systems received my request on XX/XX/2022, collection of the debt was suppose to be ceased from reporting until proper validation was supplied to me. not only did Medical Data Systems fail to cease reporting to the consumer reporting agencies, they had the audacity to respond to indirect disputes from the consumer reporting agencies by updating or verifying the account even tho they have failed to supply me with what I had previously requested. this is my private non public consumer file and I am very concerned about this medical debt being reported. I have already tried requesting validation from them directly from myself as well as putting the consumer reproing agencies on notice that this company is in Hipaa violation by reporting a alleged debt that I had never signed a hipaa release from with. I also have proof that XXXX refuses to delete this account even tho I have put them on many notices in regards to this account reporting without validation and errors that I would include with this complaint. I have requested XXXX description of reinvestigation procedures and XXXX  and this company has failed to provide me with there descriptive procedures.

Company response to consumer: Closed with explanation