Consumer complaint received 2015-09-01
Company: JPMORGAN CHASE & CO.
State: MI
Product: Mortgage
Sub-product: Other mortgage
Issue: Loan servicing, payments, escrow account

Complaint:
XX/XX/XXXX, Loan Number # XXXX To Whom It May Concern : ,I wish to raise an official complaint in respect of your treatment of my mortgage account on the basis that I do not believe that I have been treated fairly. These complaints have been an ongoing problem, which I have tried to resolve with my servicer, Lender, and all departments and their employees listed above, as of now, the complaints have n't been resolved, & a solution for me & my family is to no avail. I am seeking support from you, and your department to and help me find a solution and document these complaints. I understand that under Section 6 of RESPA my lender is required to acknowledge my request within 20 business days and must try to resolve the issue within 60 business days.The first complaint revolves the event that my mortgage is a case to which has been a part of dual tracking, on ( XXXX ) occasions, XXXX being in XXXX 2015 and XXXX being in XXXX 2015. On both occasions, I submitted a full completed application for mortgage assistance and my servicer proceeded to foreclose. My Foreclosure sale date is dated for XX/XX/XXXX.My second complaint revolves several different discrepancies relating to documents pertaining to my mortgage, my loan number, accuracy regarding my personal information, assignment of my mortgage and account activity relating to my mortgage. 
I requested several times that chase provided me with documents showing the right to foreclose. Those documents include a copy of my assignment of mortgage to J.P Morgan Chase N.A, a copy of the promissory note and chain of title of the promissory note. 
JP Morgan Chase has failed to provide me with any of the documents I requested. 
The assignment of my mortgage was recorded in XXXX XXXX Register of deeds XXXX time and it was recorded and dated for XX/XX/XXXX, this is after I received a document from J.P Morgan Chase N.A. ( chase ) with ( chase ) in parenthesis, stating my XXXX mortgage payment be on XX/XX/XXXX before the assignment. Furthermore, the assignment recorded in my county recorders office is lacking pertinent information detailing my property address/ real property 's legal description, the amount owed under the mortgage terms and after doing an investigation, the document is incomplete it has been robo-signed and completed my national title clearinghouse by XXXX XXXX to which I found was a listed robo-signer. The document also has a signature from XXXX XXXX XXXX XXXX stating she is the assistance secretary of XXXX ( XXXX ) state of Louisiana, and that in falsified and inaccurate information. After researching further, XXXX XXXX works for J.P. Morgan Chase N.A at XXXX XXXX clearinghouse which is located within Chase.JPMORGAN Chase Bank, NAXXXX Florida, XXXX. He Notary Public in the assignment document was signed by XXXX XXXX XXXX, to which it states he is from state of Louisiana, and that is also incorrect and falsified information. XXXX XXXX also also works for also works for XXXX in Florida and is n't an authorized notary. These findings determine that the assignment of my mortgage recorded with XXXX XXXX Register of Deeds is Null and Void, Inaccurate and incomplete, was robo-signed and falsified and makes the assignment to J.P Morgan Chase N.A. unauthorized and determines that J.P. Morgan Chase Bank N.A. does n't legally have the right to foreclose on my property located at XXXX Michigan XXXX.

Company response to consumer: Closed with explanation