Consumer complaint received 2016-01-07
Company: TMX Finance LLC
State: TN
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Communication tactics
Sub-issue: Frequent or repeated calls

Complaint:
I have a titlemax loan with the office in XXXX tn. I am current. I am not behind in my payments at all. However every single month since I took the loan they are calling from the time they open even days before my scheduled payment date. They are expecting and telling me make my payment right now. Within a matter of a day or two I am then being automatically threatened with your. At is what you put up am well take it. I only use my cell phone and my call log keeps track of all the times they call. Just since yesterday they have already called twice each day. Tonight I had the girl there demand I be at the office tomorrow. Told her I have a XXXX appointment and she copped an attitude be a use I had a drs apt . I had also asked are you going to keep blowing up my phone everyday like you have done every month since and she said well you was suppose to pay this already by XX/XX/XXXX and we are to call you. I told her that all they are doing is harassing me no. Stop and this was wrong and that I was going to report them. Told her because of holidays everything is running late and I 'm starting do do my bills now. She said well your social security was there on XX/XX/XXXX and I should have paid on that day. I told her it 's all been a long holiday weekend and I 'm doing all now and that I was a little short and had exactly XXXX on my card and you refuse short payments and cop attitudes if not all payment so I will have my payment because of money coming in. She again copped an attitude. I hung up and tried to look up cooperate # and she called and interrupted me using my phone to search for that number 3 times. I ignored call n had to start search again. Now I 'm reporting here because I 'm sure first thing again in morning they going to start bright and early blowing up my phone. This is beyond harassment every month. This is out right blaitened ignorance as well as bullying not to mention it goes right to the threat of taking the car. I have never ever in my life and I 'm XXXX now been so aggrivated and pushed to extreme anxiety from any company. Not even my mortgage company when I was way behind. And here I am it 's just a matter of a. Ouple of days past the due date and am otherwise completely current. Last month I was a cidently XXXX $ short and omg the calls demanding me to drive an hr and give them {$1.00} and then you better XXXX XXXX the {$1.00} .... Plus get. Barged {$16.00} I did n't even have. This office is out of control and in no way shape or form is conducting business in any form of a respectful way. If anything.g I would compare them to loan sharks and the loan shRks are better at conducting business. I am beyond utterlly Fed up. Also one additional thing. I have told them that I ca n't drive my car right now because the exhaust busted off and I. ant even fi. That because I 'm paying them but yet they still demand me to go there. So how am I to do that pay a cab $ XXXX.round trip to say hey now I ca n't pay because you wanted me here so here I am but the cab wanted their money. I ca n't win with this place. I will be making sure every single. All is in my log that 's for sure ....

Company response to consumer: Closed with explanation