Consumer complaint received 2015-05-25
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account status

Complaint:
I received a copy of my EQUIFAX Consumer Credit FILE : dated, XXXX XXXX, XXXX. I am reporting, ongoing and inaccurate monthly reporting 's by EQUIFAX ( like, XXXX ) and the U. S. Department of Education ( in spite, of my repeated telephone call 's, documented and transmitted fax 's, and numerous filed USPS Certified mailing 's : On or about XXXX XXXX, XXXX, I received two separate letter 's from the U. S. Department of Education ( XXXX GA XXXX ) signed by, XXXX XXXX which documented the following, " To avoid the Department reporting this loan to the credit bureaus as in default, you have 60 days from the date of this letter to repay this loan in full, make satisfactory arrangements to repay and actually make the first payment under this arrangement, or to request an administrative review. To request an administrative review of this debt, n explanation of this debt, copies of documents, or an opportunity to dispute this debt, you must send a written request to the following address : US DEPARTMENT OF EDUCATION XXXX, TX XXXX ''. 
However, my DOCUMENTED DISPUTE 'S, AND REQUEST 'S FOR " ADMINISTRATIVE REVIEW 'S '' ( Via USPS Certified Mailing with/RRR : XXXX XXXX XXXX XXXX XXXX ) addressed to : U. S. Department of Education Attn : XXXX, TX XXXX ; and addressed/faxed to : XXXX XXXX, ATTN : MANAGEMENT/CUSTOMER SERVICE DEPARTMENT- XXXX, PA XXXX was ignored by, XXXX XXXX XXXX, the U. S. Department of Education, XXXX ( Disputes ), EQUIFAX ( Disputes, formally XXXX ), and all other 's listed ( I. e. cc : named ) at the end of my letter ( " timely '' dated, XXXX XXXX, XXXX ). 

On or about XXXX XXXX, XXXX ( Via USPS Certified Mailing/RRR : XXXX XXXX XXXX XXXX XXXX, " Re : Timely, responding to and DISPUTING The Default Resolution Groups ' " unsigned '' letter dated, XXXX XXXX, XXXX " Debt No. : XXXX ; XXXX ; Account No. : XXXX ''. XXXX page 's '' ). I also, " timely '' ( in the allotted time frame ) responded to and addressed the " U. S. Department of Education, Attn : XXXX, TX XXXX letter dated, XXXX XXXX, XXXX ( will send a 2nd fax, to the CFPB ) which included, documented poof and evidence of my XXXX status since my recorded, " medical condition begin date of XXXX XXXX, XXXX certified by, XXXX XXXX XXXX on XXXX XXXX, XXXX ; XXXX XXXX, XXXX ; XXXX XXXX, XXXX ; and XXXX XXXX, XXXX '' ; I also included and attached, A photocopy ( XXXX page ), of my XXXX XXXX, XXXX Social Security annual AWARD LETTER titled : " Your New Benefit Amount '' further proving my ongoing, " XXXX STATUS '' ; A USPS Certified Mailing/RRR : XXXX XXXX XXXX XXXX XXXX letter ( XXXX page ) certified/signed by , XXXX XXXX XXXX XXXX, XXXX. ( XXXX ) dated, XXXX XXXX, XXXX ; My photocopied, completed, signed and certified " XXXX XXXX : LOAN DISCHARGE APPLICATION : TOTAL AND XXXX application signed/certified by XXXX XXXX XXXX XXXX XXXX, XXXX ; My XXXX page 's XXXX Consumer File with a reporting " XXXX XXXX Status : Paid, Closed/Never late. This account is scheduled to continue on record until XXXX XXXX '', No indication or reported, " transferred or sold to another institution '' is documented by the U. S. Department of Education or XXXX XXXX. ; I included, my photocopied " XXXX ( EQUIFAX ) Consumer File dated, XXXX XXXX, XXXX ( XXXX page 's ) with at least XXXX separate reporting, " XXXX XXXX Status ' : Pays As Agreed ; Type of Account - Installment : Type of Loan - Education Loan ; Whose Account - Individual Account ; ADDITIONAL INFORMATION - Closed or Paid Account/XXXX Balance ; Student Loan '' ; again, there is NO documented indication or reported " transferred or sold to another institution '' by XXXX XXXX or the U. S. Department of Education.XXXX

Company response to consumer: Closed with explanation