Consumer complaint received 2016-09-29
Company: Ocwen Financial Corporation
State: CA
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
Ocwen Loan Servicing , LLC . ( OCWEN ) took over my loan from XXXX XXXX, XXXX. OCWEN told me that my last payment was make on XXXX XXXX, XXXX in the amount of {$1200.00} and my next payment is due on XXXX XXXX, XXXX and the amount is {$9500.00}. My last payment is made on XXXX XXXX, XXXX and more payment was made before the year XXXX. OCWEN gave me the incorrect amount the bank say that I own them, the total payment OCWEN did not add to my account is {$45000.00}. Base on this dispute and the servicer to prepare the loan modification for me said that they did submit the loan modification on XXXX XXXX, XXXX. The peoble help me did call in to check the status for my loan modification on XXXX XXXX, XXXX, she talked to XXXX XXXX ID XXXX, he said that they do not have my loan modification on their system. He request me to re mail or email or fax and I am at work righ now to try make money to save my house, I am so confuse the way OCWEN treated as their customer. She call in today to request the correction for my loan amount and talk to XXXX XXXX, OCWEN refuse to help and request to write them a letter with all evidence, I have to go back to the bank with an account made payments to XXXX XXXX XXXX back then to request these cancle checks back in XXXX, XXXX and XXXX, I do n't know how long does it take to get these evidence back to them. 
Attached : Important Message about your loan from XXXX XXXX XXXX XXXX XXXX date XXXX/XXXX/XXXX Home loan payment due XXXX/XXXX/XXXX is {$8800.00} and the IMPORTANT MESSAGE ABOUT YOUR LOAN Enclosed is and escrow analysis for your loan. The purpose of this notification is to advise you that the escrow portion of your payment is changing to {$1200.00} effective XXXX XXXX, XXXX. ( Exhibit A ) The original payment is {$7500.00} how my next payment is due on XXXX XXXX, XXXX ( this information is incorrect ) with the amount {$9500.00}?? 
I submitted the loan modification and they do not have it in their system for over 10 days and their calculation is in correct for the amount that I own them. I am so sad and do not know what to do to keep my house because OCWEN does not want to help me. 

" The subprime debacle, which I would define as loans that should n't have been made and packaged that originated between XXXX and XXXX, was probably the biggest Ponzi scheme in thehistory of mankind. '' XXXX XXXX XXXX, XXXX, opening speaker, " The Subprime Mortgage Fallout, '' XXXX XXXX of California XXXX Annual Real Property Law Section Retreat, XXXX XXXX, XXXX. XXXX the subprime meltdown, banks abandoned traditional underwriting practices and caused a frenzy of real estate speculation by issning predatory loans that ultimately lowered property values in the United States by 30-50 %. Banks reaped an unprecedented harvest. XXXX XXXX, XXXX of XXXX XXXX, took home more than {$100.00} XXXX during the seven years.Banks issued millions of predatory loans knowing that the borrowers would default and lose their homes, and then committed perjury and fraud to fabricate documents in the foreclosure process. 
As a direct, foreseeable, proximate result, XXXX XXXX families are now in danger of foreclosure, and i am facing illegal foreclosure of my home at a Trustee 's Sale scheduled for XXXX XXXX, XXXX. 
1n responding to the foreclosure crisis in California, the City and County of XXXX XXXX 's Office of The Assessor-Recorder of XXXX XXXX had retained XXXX

Company response to consumer: Closed with explanation