Consumer complaint received 2016-02-28
Company: Ocwen Financial Corporation
State: MI
Product: Mortgage
Sub-product: Other mortgage
Issue: Credit decision / Underwriting

Complaint:
I refinanced my home XX/XX/XXXX with XXXX and soon after learned they bait and switched us on several terms and some documents wasnt even our signature. We was unable to resolve issues and in XX/XX/XXXX i fell behinde on payments and was given a forebarance plan which i paid on time. My last payment on the plan i XXXX XXXX the agreed amount to them on time i should have been back on track instead XXXX refused the XXXX XXXX payment and put me into forecloser. What a night mare they would not work with me at all and the home was a foreclosure by advertisement and the bank bought it back so there was a sheriffs deed and in deuch bank name. During the redemption peroid i filed a lawsuit on ameriquest and duech bank. The case went on for years and my mortgage was sold about a dozen times. XX/XX/XXXX ocwen mortgage thru its attorney with XXXX promised me a sweet loan modification if i would in turn drop my lawsuit which in exchange i did because my only intrest was keeping my home. I jumped thru all the requested hoops by ocwen and their attornies. They made it very hard on me constantly requesting the same documents over and over again with short dead line times..even after i would send they would request it again and again. I finally got the modification and i really was not happy with the terms because i was already foreclosed on in XX/XX/XXXX but ocwen was sneaking in all the back payments concidered defiscency balance into the modification. Under michigan law at time of foreclosure states that if foreclosed upon by advertisement such as my case the bank is not entitled to deficency balance. I tried explaining this to them but they didnt listen. Not only that but it would have put me almost XXXX. In bebt on a home with a now value of from XXXX. To XXXX. In todays market and the homes current condition. And they added a ballon payment in the terms which i was not fond of but the payment and intrest was low with taxes and insurance the modification payment was XXXX. A month so i took the deal. The agreement was if three on time trial payments was made on time that the permanate modification would be issued to me and the home put back in my name. I paid all my trial payments on time and submitted all the requested documents that they requested over and over again. To both ocwen and its attornies in XXXX and it should have been a wrap. Months went by and the home was never put back in my name and was never issued me a redemption certificate as they should have. It was all a scam to get me to drop my lawsuit. When i called to find out why i never received my permanate loan mod and why the home was never put back in my name under a redemption a XXXX at ocwen got XXXX with me and lied said i never made the trial payments on time and in fact i did. I blew up got ahold of my attorney to contact ocwens attornies to find out what is going on and why. XXXX attorney told and promised my attorny that it would be looked into and i told my attorney untill i get the the perminate modification and put the home back in my name under redemption that i would not be paying any more money because im not going to pay on a home that is in the banks name. Now ocwen is threatening foreclosure and i now reporting to XXXX what they did and they are telling stories and lies talking about things not even relavent to matter at hand. Its my opinion they might be the same ameriquest people under the name of ocwen and committed fraud bribed me with a loan mod if i drop lawsuit and now they got what they wanted they are trying to XXXX not live up to their end of the deal now. All i want is my home put back in my name with a fair mod with fair terms. Also at time of the mod i filed for divorce XXXX at ocwen requested copy of divorce decree and sign quit claim deed by ex and now saying wont remove ex

Company response to consumer: Closed with explanation