Consumer complaint received 2017-06-29
Company: FIRST HORIZON BANK
State: TN
Product: Checking or savings account
Sub-product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-issue: Transaction was not authorized

Complaint:
In late XX/XX/XXXX I learned I am a victim of identification theft. My laptop was hacked into, all of my files taken. In XX/XX/XXXX my home was broken into all of my laptops, mother board to my computer was taken from the home. XXXX XXXX XXXX XXXX my former employer & The entire XXXX XXXX realized I learned what they had been doing without my knowledge. XXXX XXXX did n't report to The department of labor or XXXX  XXXX XXXX my date of hire, last date of employment.thier tax ID number, my buy date for me to receive unemployment. The amount I was suppose to be paid was n't reported. The dates were changed to show I was laid off XX/XX/XXXX. This is when The department of labor began sending payments direct deposit to First Tennessee Bank. I was laid off on XX/XX/XXXX. The buy date was changed to XX/XX/XXXX, to allow extensions. First Tennessee Bank allowed transactions to be made on my account without my knowledge or permission. The XXXX Family do n't know I was given a severance package when I was laid off. It was suppose to be {$43000.00}. XXXX XXXX only reported {$23000.00} to IRS & $ XXXXwas deposited into my account with First Tennessee Bank . The bank allowed payments to be made to XXXX XXXX XXXX XXXX XXXX XXXX XXXX, warranties on cars on cars were paid for servicing, XXXX XXXX XXXX, XXXX XXXX, XXXX Checks were created by employees with the unemployment department in my name. First Tennessee Bank off set those transactions with their deposit slip account number. When I pulled this information First Tennessee erased the images. I was able to get the routing number for the department of labor. It is XXXX, this particular check number is XXXX. First Tennessee Bank deposit slip & withdrawal slip routing numbers are XXXX & XXXX. This is how the bank covered up the fraud to keep the money stolen from The department of labor, I never would have agreed to this type of madness. I have n't been able to get counsel to help me. Since it 's government funding & I recently learned of you. I figured you could help. XXXX XXXX & XXXX XXXX are brokers with the bank. They stole my retirement from principal. XXXX XXXX XXXX XXXX  had the check mailed to First Tennessee Bank in XX/XX/XXXX. It was a ESOP check in the amount of {$280000.00}. I never saw the check to endorse it. XXXX stamped the check with XXXX XXXX XXXX. It was made to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TN. XXXX. When I learned of what XXXX XXXX XXXX XXXX & First Tennessee Bank had done the bank moved. XXXX XXXX is still employed with the bank & is stealing people retirement money. Principal is located in XXXX XXXX, IA XXXX, this institution can confirm where they sent the check. First Tennessee Bank did not report the funds to IRS correctly. XXXX reported to IRS using the tracking number on the XXXX form, rather than the ESOP contract number. XXXX XXXX filed the taxes of these funds. IRS told me the two returns had been filed when I reported the funds. XXXX created an account with XXXX for me to use. Until the Secret Service brought it to my attention I thought the contract had been sold. When I filed bankruptcy in XX/XX/XXXX. Attorney XXXX XXXX told me I had to give the trustee all of my information. I just learned XXXX XXXX the trustee with the courts filed a complaint against me for not giving her the information. Attorney XXXX gave my information to The XXXX Family. They set up an account with XXXX and XXXX XXXX & made withdrawals using my social security number. XXXX XXXX rest those accounts using the bank deposit slips. The XXXX XXXX do n't care all of these transactions made by them have been reported to IRS. Attorney XXXX is conspiring with the family. He never bothered to give my information to the courts. I told XXXX XXXX I was a victim of identity theft. I was told to tell my attorney. He received kick backs from the family, why would he say anything. The family is using my XXXX XXXX child power of attorney to make these fraud transactions. The US Attorney General told me First Tennessee Bank have this on file to justify all of these fraud transactions. Why are they trying to cover up information if it is so innocent. XXXX XXXX boasted to me that she knew XXXX XXXX an employee with XXXX XXXX XXXX XXXX There was a hostile take over of XXXX XXXX in XXXX. XXXX was involved in the take over of the company. XXXX have mail that was returned to them & they are refusing to provide me with the information to prove fraud. I changed my address to where I am. XXXX XXXX really needs to be prosecuted. XXXX XXXX also, the supervisor at the XXXX XXXX location also. I went to him when my laptop was hacked into & had a police report on file. Rather than have the employees proscecuted he covered for them. Or transferred them to another location.

Company response to consumer: Closed with explanation