Consumer complaint received 2023-06-13
Company: EQUIFAX, INC.
State: DC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
I have a complaint against Equifax credit Bureau. Equifax repeatedly reports incorrect information on an installment loan/ XXXX  loan as open. This XXXX  loan was transferred from XXXX XXXX on XX/XX/XXXX to XXXX XXXX XXXX and eventually sent to XXXX and paid off. Equifax continues to state that XXXX is reporting to Equifax monthly that the XXXX loan is current and open, which is not true. I have a letter from XXXX XXXX stating the loan was transferred and no credit reporting was made by their office to Equifax. Equifax continues to report inaccurate information that is 10 years old as open on my credit report. I have filed several complaints/ disputes to Equifax that no credit reports have been made to Equifax from XXXX on Acct # XXXX. This account is not open. The XXXX acct was closed 10 years ago. The account is paid with a XXXX balance 10 years ago. Why is Equifax continuing to report as open installment with a balance over {$6000.00} under the installment loans as open. This account is not open and was transferred and paid with XXXX balance. I do not owe a XXXX loan balance to XXXX and XXXX has not reported this to Equifax in 3 years. Equifax continues to use inaccurate discriminatory practices. Equifax continues to report inaccurate information that has lowered my credit scores on this issue. XXXX has stated the XXXX loan reported for 7 years from XXXX XXXX XXXX XXXX XXXX. It is now XX/XX/XXXX. XXXX stopped reporting this to Equifax in XXXX. It is now 3 years later since XXXX stopped reporting to Equifax and now in XXXX Equifax continues to report the account is current and open and reported by XXXX which is not correct. Equifax has kept my credit scores low due to this inaccurate reporting information. Also, Equifax has reported this incorrect installment loan information on my credit for over 22 years. Credit bureaus are suppose to stop reporting after 7 years plus report accurate information and report accurate investigative information from their reports on disputes. Equifax has lied during their recent investigative dispute process and stated that XXXX has been reporting to Equifax monthly, which is not true. I have submitted the letter from XXXX stating they are not reporting to Equifax. Please remove the open installment loan from my credit report, which is not open and is paid with a XXXX balance 10 years ago. This account should not be on my credit report at all. It was transferred and paid 10 years ago. This negative inaccurate reportng has effected my credit score for over 22 years. Its discriminatory and inaccurate. My credit score should be over XXXX and close to XXXX. However, Equifax reports a XXXX score due to this inaccurate reporting of an open installment loan, which is not correct. Equifax has lowered my auto credit scores due to this inaccurate installment loan. XXXX has not reported to Equifax in over 3 years. Equifax needs to correct my credit report and increase my credit score. The other credit bureaus are not reporting this information on my credit report because they know this account is paid. Equifax needs to fire whoever is reporting this inaccurate information. Equifax continues this discriminatory practice of reporting inaccurate information. XXXX states that when they serviced my loan 10 years ago they reported the loan as current. The key here is 10 years ago and XXXX is no longer reporting to Equifax. XXXX has not reported to Equifax in 3 years! Equifax needs to stop the discriminatory practice of reporting inaccurate information. My Equifax credit scores, Fico score and auto scores should be corrected and increased and the installment loan removed from my credit report.

Company response to consumer: Closed with explanation