Consumer complaint received 2016-10-11
Company: National Credit Systems,Inc.
State: GA
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt is not mine

Complaint:
Please excuse the writing I was n't an English major in college. In XXXX XXXX I and a college buddy of mine moved in an apartment complex called XXXX. It was located in the XXXX area of XXXX and was a great area with a diverse community. The only complaints that I had were the high turnover rate with employees and managers. Work orders never were completed on time or forgot about. Within a year I watched management change twice. Now I understand that there may be problems with a resident or XXXX and management, but it seemed like the number of issues kept piling on with more and more residents commenting and complaining. There were break-ins in apartments, cars etc. There were things that I was promised but were never fulfilled by employees and or management and were always followed with " oh well he/she does n't work here anymore, how could I assist you ''? Having had experience in the service industry I understand that whenever there 's a company or an entity that has a high turnover rate of employees then it would be fair to say that the company does n't have things together. After our 1 year lease was up we decided to move out. Around this time of course they had a change in management. We were told to give a notice if we were staying or going. We explained that we were graduating were not interested in signing another year 's lease. We moved out after our lease date was expired XX/XX/XXXX. Being that graduation was on XXXX XXXX, XXXX we stayed with friends until graduation and after that would depart for our hometown.. The problem occurred maybe 6 to 12 months after leaving the XXXX at XXXX. I applied and was invited to interview with XXXX XXXX XXXX and XXXX in XXXX, Georgia. All went well and I even was invited to the 3rd and last interview for these companies. The 3rd interview usually consists of more in depth background and credit checks. Understanding the process I pulled my credit report just to find that " XXXX '' was listed on my report that had a little over {$2500.00} amount on my report. I 'm not going to say that I was n't offered either position because of this incident but I think it may have played some type of roll in the selection process. I immediately researched the company 's information and called to see why this amount was on my report was. I kept getting sent to different people who did n't return my phone calls. After about 3 weeks I talk to a secretary that explained to me that it 's no longer their problem anymore because they sold the business sometime XX/XX/XXXX to " XXXX ''. So now I 'm confused, exhausted and livid. I remembered the last manager I spoke to that worked at " XXXX '' name was XXXX. I called the apartments and received the " she no longer works here response ''. I asked if I could receive a copy of my lease to prove that I should n't have these collection remarks on my credit report and was told that they would have to wait until the manager gets back. I left my contact information and never received a call back. I tried calling the apartment complex for weeks on in and could n't get anyone that could assist me properly. I finally got in touch with a manager and was told that they did n't have the old leases and that because the company was sold that he had no idea where these documents would be located. I took some time off trying to settle my situation because I was livid and when you 're livid you do n't think straight. Years has gone by now and trying to get my issue resolved has been even more of a hassle because the company has sold " 3 more times '' since when I lived there. I get calls from collectors now for something that I ca n't even get information for.. I called " National Credi

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation