Consumer complaint received 2017-04-25
Company: Progressive Financial Services, Inc.
State: FL
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
Over the l ast 2-3 ye ars I have had numerous collections accounts appear in my name and social security number on all  XXXX  credit reports from  XXXX  different collection agencies, IC System (  XXXX   XXXX   XXXX   XXXX ,  XXXX  OK ) and I believe another collection (  XXXX  ) is about to be reported to   XXXX   XXXX   XXXX   XXXX   by  Progressive Financial Services  out of  XXXX  AZ, also representing  XXXX   XXXX  in   XXXX   XXXX   OK for I assume, cable services and equipment, to my credit. The reason for my assumption is because my sons credit monitoring service just alerted him to a new collection from  Progressive Financial Services f or {$1600.00}, with the original creditor being  XXXX   XXXX  out of   XXXX   XXXX   OK.   I 've never lived in, been to or know anyone in Oklahoma. The same thing has happened to my wife and son. I literally just had  XXXX  accounts with   XXXX   XXXX   (  XXXX   XXXX   XXXX  OK ) deleted from all  XXXX  of my credit files within the last month.   For example, my son just checked his credit monitoring service today and  XXXX  is showing a new collections account with  Progressive Financial Services,  original creditor,  XXXX   XXXX  out of   XXXX     XXXX  OK. I assume that eventually all  XXXX  credit bureaus will eventually have new collections reported to all  XXXX  bureaus on my credit, my sons credit and my wifes credit. The reason I 'm filing my complaint through CFPB is because I am emotionally exhausted from having to deal with the collection agencies,  XXXX   XXXX  and all  XXXX  bureaus, on an individual basis. I know the following statement is hearsay but I spoke with a collection agent at   XXXX   XXXX   about collections that have been removed recently about how one person can open multiple cable service accounts within a short period of time. He stated that it looked like something was going on within  XXXX   XXXX  in  XXXX  OK ( criminal activity ).   I have spent hours getting all the other collections removed which are a result of identity theft. I 've already warned the original creditor (  XXXX   XXXX   XXXX  OK ) to remove any current or past due accounts in my name and social security number from their systems or I will take legal action. Altogether, since  XXXX , there has been  XXXX  collection accounts reported to all  XXXX  credit bureaus under my name and social security number and all of them have been accounts with the original creditor being  XXXX   XXXX   XXXX   XXXX  OK. I live in Florida and have since  XXXX  except for 13 months from  XXXX   XXXX  through  XXXX   XXXX   XXXX  when our family moved to   XXXX   XXXX   to care for my terminally ill father-in-law. We moved back to  XXXX  in  XXXX   XXXX   XXXX  and have lived here in  XXXX  since.   Please do something to stop  Progressive Financial Services  from reporting any additional collection accounts to any of the  XXXX  credit bureaus. If  PFS has alr eady reported accounts to my credit, they need to remove them as soon as possible. My credit monitoring service doesnt update my credit information until the end of the week so, more than likely  Progressive Financial Services  has already reported new collection accounts on my credit

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation