Consumer complaint received 2022-11-01
Company: M&T BANK CORPORATION
State: TX
Product: Mortgage
Sub-product: VA mortgage
Issue: Struggling to pay mortgage

Complaint:
I am a victim of highly reported extreme identity theft. 
M & T bank has constantly, hindered my resolutions, concerning my mortgage with them. They have falsely reported inaccurate information to the reporting agencies, causing me to have a negative impact to my credit scores. 
I have also endured constantly sending documents in for signatures, that were, supposedly incorrect or missing information. I reported fraud to M & T Bank that has occurred fraudulently with the Department of Defense accounting system, Social security, U. S department of Treasury, XXXX, XXXX, and XXXX XXXX XXXX XXXX XXXX 
I reported to M & T bank to have received calls and notification of fraudulent activity occurring with my mortgage company M & T Bank, I was told there was know fraudulent activities on my account. 
M & T bank has placed a foreclosure on my home and has know intentions on listening to me and investigating the fraud activities that they are directly connected to on XXXX XXXX M & T bank reported me as having a negative TRADE LINE, this is not mine it is fraudulent and M & T Bank reported it as an derogatory account along with notification of a fraudulent Bankruptcy I notified them about. 
M & T bank is not reporting my payments and the suspense account does not exist. 
M & T Bank reported to the VA loan services that I have not made a. Payment, since XXXX. My ex husbands name was fraudulently removed from the mortgage. 
M & T Bank has changed reporting information that I have from earlier credit reports. 
I am afraid to submit paperwork to M & T bank they have know trust from me I am enduring intention hardship from the consumer that control the welfare of myself and family. The unlawful constant, disregarded attitude I have received from M & T bank frightens me I am a 100 percent combat XXXX Texas XXXX Veteran. I am XXXX XXXX and doing the best I can. There are know services to help me. 
I am a victim I am innocent and this is mentally exhausting the treatment from all other federal entities is exceptional, XXXX XXXX has taking special time out to ensure, I am receiving the help with basic daily needs, due to my wages being fraudulently taken and transferred, along with my utility and water company. 
I am receiving extreme retaliation for reporting The fraudulent activities occurring to the police others. 
My case was deemed Fraudulent from all entities financial institutions except M & T bank and they perusing foreclosure on my home. 
The hardship paperwork needed for my application for a modification or any other services can not be acquired accurately, due to the fraudulent activities on my entire life. All of my devices are hacked including my cell phone. My XXXXXXXX and the computer system in my car. 
I am constantly paying bill that have know recognition of occurring. 
I have credit cards fraudulent identified under my name. That were used for large amounts of money that are not being tracked that came to my house through the mail. 
I have XXXX online obituaries reporting my death. My retirement pay combat pay and XXXX pay has been rerouted and returned to the institutions they came from fraudulently. 
The IRS is not reporting the same thing as any of my federal pay accounts are. My XXXX plan has disappeared from XXXX XXXX and XXXX XXXX and being reported as XXXX .I am requesting that you please halt all activities and actions against m, until a full thorough investigation has been completed. 
Justice has been found in my favor and fraud has been directly noted from all entities involved. 
M & at Bank has directly proven they are apart of the fraud when they reported me as having a derogatory XXXX XXXX with them to the credit reporting systems that does not exist m. They were also aware of the fraudulent Bankruptcy that is not mine that occurred on or before XX/XX/XXXX. 
Please help me receive XXXX fair treatment all victims deserve. To deal with a foreclosure and fraudulent activity identity theft and undue intentional heinously cruel hardship do to fraudulent actions is more than anyone should have to deal with as a victim with documentation of 3 major financial institutions being involved, from a simple bank. I am in fear more due to the retaliation and I need help. 
Please help me.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation