Consumer complaint received 2018-06-19
Company: EQUIFAX, INC.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
I rented a property from XXXX XXXX XXXX from XX/XX/XXXX through XX/XX/XXXX. From the original move in date until my move out date once my lease ended was nothing less than a nightmare dealing with the many repair and malfunctions of the property along with the property management company XXXX XXXX XXXX. One of the major issues as well as safety concerns were the electrical in the home. The lights flickered on one side of the house with constant outages as well as no power at all for 2 months in the kitchen. After a ridiculous amount of emails and phone calls to no avail. I sent a ceritified letter to owner of the property XXXX, XXXX XXXX that I wasn't paying rent and if and when they decided to make the necessary repairs I'll start back paying. That's when my phone start ringing nonstop for people to come out. They tried to blame us for their faulty wiring but it didn't work. Also their technician sent mistakenly sent me the invoice indicating there was not enough power coming into the home. I called XXXX they sent the big truck out and the technician stated that they had faulty wiring. So XXXX removed the meter and estimated our bill every month for two months until XXXX XXXX did the repairs.However nobody never apologized for the inconvience, responded to phone calls or emails or even compensated us for the expense we had to incur for eating out for two months and no hot water of and on. The list goes on and on. However the month prior to our lease end I received a phone call asking if I were renewing the lease. I stated absolutely not. Before leaving the property with less than 30 days left I was served with eviction documents. I obtained an attorney. we never received any documents for court. We took pictures and video of the property once it was cleared out and cleaned per the attorney and turned the key in to the attorney. In XX/XX/XXXX I received a letter from a collection agency name XXXX XXXX XXXX XXXX for XXXX XXXX XXXX as well as it was placed on my Equifax credit report. The amount started at {$6000.00} plus and as of today its reporting {$7300.00}. We all know this is nothing short of a lie. XXXX XXXX had my attorney asks if I would settle for them just keeping my deposit of {$1800.00} and they would remove the eviction. Originally I disagreed because I know I didn't damage or owe them for anything. After a year and the case still lingering still never a court date or actual proof of supposedly damages I agreed to settle. This negative mark has been detrimental to my credit and the ability to provide adequate housing for my family. I've disputed this several times with the collection agency as well as Equifax. I have even sent them to court documents that this was settled and the eviction information was removed from the court records and they still haven't removed this negative item from my credit report. I don't know what else to do. Please help me in rectifying this matter.

Company response to consumer: Closed with non-monetary relief