Consumer complaint received 2017-03-08
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: PA
Product: Credit reporting
Issue: Credit reporting company's investigation
Sub-issue: No notice of investigation status/result

Complaint:
Past Disputes XX/XX/XXXX Completed Submission Pending Submitted to TransUnion Under Investigation Completed XX/XX/XXXX XX/XX/XXXX Completion Date XXXX Account Name Original Creditor Open Date Status Balance XXXX XXXX XXXX XX/XX/XXXX Open {$120.00} Item Results Result : Verified, No Change - TransUnion verified your TransUnion credit report information. No changes have been made. 

Dispute Reason Accuracy : Fraudulent charges were made on my account. 
Dispute Results From TransUnion TransUnion received your request on XX/XX/XXXX and completed their investigation on XX/XX/XXXX. Please review the results carefully. 

If you are not satisfied with the results of your dispute request investigation, you may complete and submit a Request for Investigation directly to TransUnion at the address below, along with any supporting documentation. You may also request that TransUnion add an explanatory statement of XXXX words or less to your credit report. 

If you have specific questions regarding your dispute request or need to submit additional information or an updated address, please contact TransUnion using the address shown below. When contacting TransUnion, provide your current file number : XXXX. 

Mail : TransUnion -- Dispute XX/XX/XXXX Completed Submission Pending Submitted to TransUnion Under Investigation Completed XX/XX/XXXX XX/XX/XXXX Completion Date XXXX Account Name Original Creditor Open Date Status Balance XXXX XXXX XXXX XX/XX/XXXX Open {$120.00} Item Results Result : Verified, No Change - TransUnion verified your TransUnion credit report information. No changes have been made. 

Dispute Reason Ownership : I have no knowledge of this account. 
Dispute Results From TransUnion TransUnion received your request on XX/XX/XXXX and completed their investigation on XX/XX/XXXX. Please review the results carefully. 

. When contacting TransUnion, provide your current file number : XXXX. 

XX/XX/XXXX Completed Submission Pending Submitted to TransUnion Under Investigation Completed XX/XX/XXXX XX/XX/XXXX Completion Date XXXX Account Name Account Type Open Date Status Balance XXXX Other XX/XX/XXXX Closed {$2300.00} Item Results Result : Verified, No Change - TransUnion verified your TransUnion credit report information. No changes have been made. 

Dispute Reason Ownership : This account was fraudulently opened by someone who stole my identity. 
Dispute Results From TransUnion TransUnion received your request on XX/XX/XXXX and completed their investigation on XXXX XXXX, XXXX. Please review the results carefully. 
e current file number : XXXX. 

i have disputed the accounts listed with transunion and XXXX over a year! I had them investigated as well. The credit companies keep denying me the removal or refuse to update my credit report. As well as remove fraudulently placed Credit Inquiries

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation