Consumer complaint received 2015-09-23
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account status

Complaint:
I have repeated contacted Equifax about the inaccurate information that they are managing in my consumer file as it relates to XXXX XXXX XXXX XXXX XXXX for account # XXXX with an open date of XX/XX/XXXX. I most recently disputed the information report because it is obvious the information is inaccurate just simply by comparing previous reports from Equifax. The result of the dispute from XX/XX/XXXX with a completion date of XX/XX/XXXX and conformation # of XXXX ( see attachments XXXX pages ) the XXXX XXXX account # XXXX - shows the following information item as of date reported of XX/XX/XXXX, date of last payment of XX/XX/XXXX with date of 1st delinquency of XX/XX/XXXX and date of major delinquency of XX/XX/XXXX and charge off amount of {$36000.00}. Under the account history with status Codes : XX/XX/XXXX- L, XX/XX/XXXX-L, XX/XX/XXXX- L, XX/XX/XXXX- L, XX/XX/XXXX-L, XX/XX/XXXX - L. ^^^ According to the credit report I have not made a payment since XX/XX/XXXX but the first delinquency date of XX/XX/XXXX and the date of first major delinquency of XX/XX/XXXX : Now according to the account history with status code, the account suddenly went code XXXX, which is 120-149 days past due as of XX/XX/XXXX followed by code XXXX as of XX/XX/XXXX followed by code L as of XX/XX/XXXX which according to the code key means ACCOUNT CHARGED OFF. We know its impossible to suddenly be a code XXXX or 120-149 days delinquent for XX/XX/XXXX if the a last payment date of XX/XX/XXXX as indicated solely by what the credit report states, then to suddenly just up 180 days or more past due by XX/XX/XXXX. They also show on the report that the account has a first major delinquency date of XX/XX/XXXX, but then show the account charged off as of XX/XX/XXXX again this information is obviously wrong and grossly inaccurate. Due to Equifax 's continued non- compliance with the law as it relates to deleting inaccurate information has caused me great harm that continues to build as time continues to past and they refused to correct the issues. Due to them knowingly keeping grossly inaccurate information in there records with the refusal to correct needs to be made to comply with the law and now delete and block the account from my credit file. 

They are also reflecting a social security number of XXXX which is not my social security number. I have repeatedly ask them to remove this information and again they refuse to comply. It is obvious that they have a pattern of maintaining inaccurate information on consumer and refusing to follow the laws. If this is what they are doing to me, can you imaging how they are doing others who do not speak up. I truly feel this is a class action issue affecting many Americans. 



Over the last two years, I have to constantly contact this governmental agency because Equifax refuses to comply with the law as it relates to removing known inaccurate information from the consumers credit report as evident by previous complaints filed with your agency.

Company response to consumer: Closed with explanation