Consumer complaint received 2020-11-23
Company: Navient Solutions, LLC.
State: VA
Product: Student loan
Sub-product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-issue: Can't temporarily delay making payments

Complaint:
XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX, VA XXXX ( XXXX ) XXXX To Whom It May Concern : I would like to file this complaint against Sallie Mae Bank, Navient Corporation, Navient Solutions LLC, Navient Credit Finance Corporation. The complaint that Im filing is about student fraud. 
I have attended XXXX XXXX XXXX for five years, starting in XXXX. When I received my XXXX XXXX in XXXX with hopes to pursue my career, I had no success or any chances to get there based on XXXX losing the accreditation. I have applied many different XXXX XXXX positions, that clearly said that I had to have XXXX accreditation. Since my degree is not XXXX accredited, no one will even look at my applications, not because my name did not fit the profile but because the recruiters already knew that my degree is not accredited appropriately and they did not want to hire people with XXXX degrees. After XXXX filed for bankruptcy that was the end for my hopes and dreams. As the word spread on how bad XXXX school is, my XXXX XXXX is not of use. The whole United States new that XXXX was a fraud at that time. 
On XX/XX/XXXX I have filled a complaint with Borrower Defense application to Navient asking them to completely remove my loan due to fraud. I have paid {$90000.00} for my degree, spent five years of my life and have gotten absolutely nothing for it. Degree is fake, nobody wants it, so why do I need to pay for something that I received but can not use? I always believed that if you pay for something, it should equal to the same amount in value of goods, otherwise it is fraud. For the past week, I have tried to find a lawyer that can help me sue Navient to remove my loan completely like it never happened but they unfortunately will not accept my case since it is federally regulated. Since I filed my Borrowers Defense application, my loan has been put on hold. It has been three years and they still tell me to wait. The loan has been on hold but interest has accumulated. I owned {$32000.00} at the beginning of the loan and now they say I own {$38000.00}. So they will be making {$6500.00} in interest for those three years while telling me lies to hold on, they said that the government is still figuring things out. The news say we will forgive student loans that attended XXXX. But they still say that I have to pay taxes on my forgiveness which is 25 % at least from the total amount of the loan, it will probably have to be filed as a gift from the government on a tax form. If you add {$6500.00} plus the taxes that I would have to pay, it would come out to half of the money that I owed from very beginning which was $ XXXX {$15000.00}. Navient still tells me to wait some more time, that I have until XXXX in hold status. In XXXX they will be happy once that percentage accumulates to a full amount that I started with, all for a fraudulent degree. Is it not enough that I have already paid {$58000.00} for my degree and gotten nothing in return. I tried to call multiple places about loan forgiveness and they are all fake, every place I called wants {$2000.00} to look at my case. Why would I pay again and again for a fraudulent degree, plus they don't guarantee if my loan would be forgiven. It is sad that many schools defraud the students and the government allows it to happen over and over. If The Department of Education understands that students that do not receive valid degrees for the amount of money that they paid for then there should be complete loan forgiveness or to make my degree that I paid for valid for accreditation. 

Please contact me to further to proceed with Navient removing my loan from any payments, finance charges and taxes. 


Thank you, XXXX XXXX

Company response to consumer: Closed with explanation