Consumer complaint received 2022-10-25
Company: Axela Technologies, Inc
State: NJ
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
I received a letter today from Schwartz Vays a debt collector at XXXX XXXX XXXX XXXX Florida XXXX Stating that the XXXX house XXXX XXXX XXXX, unit XXXX at the XXXX XXXX XXXX XXXX XXXX XXXX in XXXX XXXX XXXX XXXX XXXX owe a total depth of {$1.00}, XXXX for condo fees of XXXX, XXXX and XX/XX/2022. My condo fees for the XXXX house XXXX XXXX XXXX is paid in full. XXXX fees are {$470.00} a month. Parking is {$60.00} a month. We mailed XXXX checks XXXX and XXXX XXXX fees To XXXX XXXX XXXX  XXXX at XXXX XXXX XXXX in XXXX  XXXX  on XX/XX/XXXX overnight mail at the post office. I sent her several emails to find out if she received it the next day but she wouldn't reply back. Finally I got one  email from her saying that I don't work there no more a new management company took over. I immediately asked her well did you get the checks. So I can move forward and pay the new management XXXX condo fees. I said oh my XXXX I never received anything about a new management company who are they. She never replied back to my question I immediately went down to the office and I introduced myself to the new office XXXX. His name is XXXX from XXXX XXXX XXXX in XXXX XXXX  XXXX. I also called XXXX XXXX XXXX  at telephone number XXXX extension XXXX. I left several voice messages and he never returned the call. Later on maybe about a week and a half later I received the mail stating that we now have new management after I complain it about it to XXXX XXXX at XXXX XXXX XXXX. XXXX XXXX finally sent one. This prior Friday on the XXXX of XXXX the money was still sitting in the bank for XXXX and XXXX condo fees. The checks never was cash so I reached out to XXXX XXXX again and she told me she forward the email to XXXX XXXX  XXXX. I called XXXX he gave me the back and forth run around and told me to call to the property management office memes. I spoke to XXXX in the building office and he said he never received the checks for all this in XXXX. I reached out to try to call the president for the 4th or fifth time and once I kind of got a little upset on the phone he had his secretary call me back. She said she never received the checks and I should stop payment on the checks but they never told me they put the healing house in collections. And I received this collection notice the day that was filed on XXXX the XXXX and wasn't told that it was filed at the trying to reach them. So I took her advice I called my bank I stopped payment on the checks. And thank XXXX they didn't charge me for the stock payments on the two checks. I also paid XXXX XXXX and XXXX XXXX payments in full on Friday XX/XX/XXXX after I stopped payment on the checks online at the XXXX XXXX XXXX XXXX. I paid a total of {$1.00}, XXXX and that was including parking as well for each month. Condo fees are {$470.00} and {$60.00} a month for I requested the XXXX XXXX XXXX when I introduced it myself to XXXX the office XXXX and he told me to call XXXX and billing the day that I introduce myself. They had enough time to get those stubs out to me and when I spoke to them on Friday they said they was going to email it because they already mailed it and I never received it so someone is lying. I will be reaching out today to the department of Community affairs as well as my attorney I want this resolved ASAP because the amount they are saying we owe is not true we are paid in full. This has caused me some stress and XXXX  and I will be reaching out to my attorney in this morning for legal advice as well as my doctor. 
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Company response to consumer: Closed with explanation