Consumer complaint received 2021-06-13
Company: Cottonwood Financial Ltd.
State: NC
Product: Debt collection
Sub-product: Payday loan debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Received numerous calls and texts from XXXX XXXX XXXX regarding an alleged debt for a payday loan that doesnt exist. Communication began around XX/XX/XXXX stating the a debt was owed initially to XXXX XXXX for a payday loan in the amount of {$400.00} that was obtained in XXXX and defaulted on in XXXX. The amount has increased to {$2100.00} but theyre willing to accept a one time payment of {$390.00}. 

Then, was contacted again around XX/XX/XXXX regarding another payday loan for the same {$400.00} but this time the debtee is The Cash Store. The amount is still {$2100.00} with costs and fees and theyre willing to accept $ XXXX {$790.00} to settle the account. Ive spoken with XXXX and XXXX regarding this alleged debt owed. 

However, I live in NC where payday loans have been banned since XXXX. In addition, my XXXX XXXX XXXX XXXX  account has been closed since XX/XX/XXXX and the debt owed to them was discharged in my XXXX bankruptcy. So, I know this a lie automatically. These scammers, schemers, and fraudsters havent got the good sense to use XXXX and check their facts before calling people in NC regarding payday loans. 

Now, these scammers, schemers, and fraudsters arent even physically located in the US. Theyre physically located in XXXX. Ive traced every number theyve called me from back to XXXX. I need someone to please explain to me how in the world the state of Florida allows a shell company to blatantly operate in their state? How are these people allowed to purchase and activate US numbers including toll free numbers for the sole purpose of scamming, scheming, and defrauding consumers in the US without fear of repercussions? With all of the complaints regarding this company and their tactics, why hasnt the state of Florida revoked their license to do business? What is going on with the state of Florida that theyre that hard pressed for money that they allow consumers to be schemed, scammed, and defrauded so openly? This company has NOT ONE freaking employee based in Florida much less the US. Every single phone number is based physically in XXXX. If I can find that information, I know the egg heads working for these departments can find it. Just XXXX XXXX ; XXXX ; XXXX ; XXXX and any of the other various numbers used by these freaks. Theyve already been sued once and a default judgment was obtained. Yet, theyve not complied with the judgment because nobody truly lives or works in the XXXX US. We cant pursue legal remedies because nobody participates in the proceedings and thats because nobody truly lives in the US to respond to the complaints. So, Im sending this complaint in knowing full and well that nobody is gon na respond to it because nobody is actually here in the US to do so. You can call XXXX and hope and pray to get an answer or maybe its just gon na go to the voicemail of XXXX again whose mailbox is full a d unable to receive messages. Or you can call XXXX at the XXXX number or XXXX at the XXXX number hoping and praying theyre gon na answer. You can also try and email them at XXXX and pray to get a response as well. But youre gon na die holding your breath waiting for an answer. Theyve got caller ID and if they dont know your number theyre not gon na answer. So, can the Sunshine State please just revoke their license to do business and somewhat put a damper on their ability to scam, scheme, and defraud consumers? Can yall please take some real action against this company?

Company response to consumer: Closed with explanation