Consumer complaint received 2021-05-21
Company: EQUIFAX, INC.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit repair services
Issue: Unexpected or other fees

Complaint:
Greetings I address you with respect and admiration I do not speak English therefore I have to translate under the XXXX translator my problem is what has caused and discredited me as an honorable, honest and honorable client and compliant in my sacrifice of the years that I have as consumer is the XXXX XXXX for my formal and complete experience of my credit history in the face of the change they made making me shine in my responsibilities and permanent work in being persistent in my credit commitment in not having a default on any of my accounts credit and they by lowering the amount of credit limit and canceling a card without notice unbalanced me in the eyes of any credit agency and see me incompetent before any other bank or financial entity I will send you since you also have visually evidence to be able to solve this matter in the best professional way and to be able again after so much sacrifice to have a report You are honorable honest in the eyes of the bank because I plan to buy a house an entity must take care of the honesty of its client and we would say in this case a good client because you will see it when you investigate my credit history and I had to make a complaint to XXXX XXXX Through the federal agency CONSUMER FINANCIAL PROTETION BUREAR I am waiting for your response XXXX bless you I understand and I am sure that when I apply for a loan again in any bank they will refute me and discriminate against me for those irregularities of the lines of credit that XXXX XXXX made me, therefore please I ask them with all my heart to investigate my credit and to the bank as a consumer protected and protected by its federal agency, my request and solution for my credit reputation, credit damages and losses is that they put back the credit that they gave me at that time so that I can reestablish my trust and history credit at the level of the three agencies XXXX, XXXX XXXX, EQUIFAX. Please I have gone through a lot of work to be able to have my credit up to where I have been able to handle responsibly with perseverance and sacrifice, client I feel that they discredited me they dishonored me they humiliated me I think that is not done to any consumer being loyal and faithful and responsible with the Bank. Thank you for your attention and awaiting your response, wishing you that XXXX bless you XXXX XXXX Good morning to the Federal Consumer Department, my name is XXXX XXXX, I address you with great respect and admiration, I do not know how to speak English, therefore, I have to speak to you in my XXXX language and possibly use the XXXX translator to also send you the information in English. Sorry for the mistakes, first asking that almighty XXXX that you and your family are enjoying health, my concern and moral disappointment and merit is the following beginning, it is with the XXXX XXXX  in XXXX that ends I applied for a card a line of credit that was approved successfully For my excellent credit until today, a credit card titled as follows XXXX XXXX XXXX # XXXX that I use successfully without being late or in a single monthly payment and canceling the total balance of the same card from a few months later. They took it out without warning me and closed it, causing an inconsiderate impact on me and affecting my record. Credit rial that leads to a catastrophe of credit reputation, however, I did not want to do anything, I did not pay much importance to it, I understand and I am sure that when applying for a loan again in any bank they will refute me and discriminate against those irregularities of the lines of credit that XXXX XXXX did to me, therefore I ask you with all my heart to investigate my credit and to the bank as a consumer protected and protected by your federal agency, my request and solution for my credit reputation credit damage is that they replace me with the Credit that I was given at that time to restore my confidence and credit history at the level of the three agencies XXXX XXXX XXXX, EQUIFAX. Please, I have worked hard to be able to have my credit to the extent that I have been able to handle it responsibly with perseverance and sacrifice, but I also told them and told them to review my file with the Bank that they saw that they could feel and visualize studying that my person never threw a criminal act on him or never stopped paying him for a month without taking over the financing. aid or government aid plan I never stopped paying a monthly payment at any time they did not listen to my presentation and I talk about my rights in the time I have with them as a client I feel that they discredited me they dishonored me they humiliated me I think this is not does to any consumer by being loyal, faithful and responsible to the Bank. Thank you for your attention and waiting for your answer, wishing you XXXX bless you XXXX XXXX

Company response to consumer: Closed with explanation