Consumer complaint received 2022-03-26
Company: Resurgent Capital Services L.P.
State: KY
Product: Debt collection
Sub-product: Credit card debt
Issue: False statements or representation
Sub-issue: Told you not to respond to a lawsuit they filed against you

Complaint:
The debt was owed to XXXX XXXX Bank. 

XXXX XXXX sent me emails on behalf of XXXX that was said working for XXXX XXXX Bank I told him what monthly payments I could afford in XXXX He and XXXX said it wasn't enough The Credit card from XXXX XXXX Bank had a limit and maybe insurance I CAN'T RECALL IF THE CARD HAD INSURANCE.. 

After I talked with XXXX XXXX Bank in XXXX telling them XXXX XXXX said XXXX wouldn't accept payments at the amount I offered XXXX XXXX Bank said there was still time to pay them and I cam send them that amount. 

I told them XXXX XXXX and XXXX won't accept those payments.. 
I am rather sure I gave XXXX XXXX Bank my new address.. 

I had moved in XXXX I filed my taxes at my addresses in XXXX and XXXX I filed qnd obtained other credit cards VISA CREDIT CARDS I UPDATED MY ADDRESS WITH MY REGULAR LOCAL BANK that bank I had before XXXX and it's the same Bank I had when MY XXXX  XXXX Bank card was XXXX 
I have a screen shot of the email of my offer to XXXX XXXX ( for XXXX  ) XXXX and XXXX XXXX representing LVNV FUNDING LLC https : //www.stengerlaw.com/ filed a summons for my appearance I was told in that paperwork to tell XXXX and XXXX XXXX the XXXX XXXX XXXX the filed the court case was correct or not.. Case # XXXXXXXX XXXX XXXX Judicial court..being that it was my old address I did not receive that address quickly I did receive it before court I did call and message XXXX and XXXX... 

I don't know if it's illegal that MY DRIVERS LICENSE SHOWS MY CURRENT ADDRESS MY VOTER 'S REGISTRATION SHOWS MY CURRENT ADDRESS -- -- -- -- -- -- -- - SO I MESSAGED XXXX AND XXXX TODAY I MESSAGED THEM VIA XXXX WEBSITE THEIR WEBSITE REFUSES TO LET ME SEND SCREEN SHOTS OF EMAILS I WILL HAVE TO FAX THE EMAILS XXXX XXXX SENT AND THE EMAILS I SENT XXXX XXXX AND XXXX -- I have informed XXXX XXXX Bank XXXX that according to XXXX, XXXX XXXX, and your lawfirm. Out of all XXXX of you. YOUR FIRM said to a court you don't have my correct address. I told XXXX your Firm said you don't have my correct address The Default Judgment CASE # XXXXXXX XXXX XXXX XXXX XXXX XXXXXXX I have sent XXXX XXXX ( FROM XXXX ) a screen shot of the payment I offered AND ITS DATE... 
IT WAS AN EMAIL I SCREEN SHOTTED AND EMAILED HIM AN HOUR AGO.. 
that email was in XXXX I called XXXX XXXX Bank after talking to XXXX and XXXX XXXX in XXXX Do you think I gave XXXX XXXX Bank my current address..? 
Of course I did IN XXXX Plus my credit report was up to date with Visa and banks showing my correct address ON MY CREDIT REPORT Do you think a higher court will belive out of all XXXX of you none are computer savvy enough to know how to find my correct address? 

Do you think jurors will belive a debt collector CAN NOT FIND THE NEW ADDRESSES OF THOSE THAT OWE THEM? WHY GO IN TO BUYING DEBT FOR XXXX THAT SEEMS LIKE IT WOULD FAIL INVESTORS- DO YOU TELL INVESTORS YOU DONT SPEND A SINGLE XXXX TO FIND NEW ADDRESSES OF THOSE WHOS DEBT YOU ARE BUYING??? 

I WILL TELL YOUR INVESTORS YOU HAVE NO WAY TO FIND THEIR NEW ADDRESSES AND SO CAN THAT COURT YOU LIED TO THAT A DEBT COLLECTOR IS NOT COMPUTER SAVVY YET TAKES PEOPLE TO COURT ONLINE? YOU TELL YOUR INVESTORS YOU SPENT NO TIME TRAINING TO FIND THOSE THAT OWE I THINK THATS A LIE I shared my current address online on my XXXX ACCOUNT IN PERSONAL INFO LAST YEAR XXXX XXXX MESSAGED ME AT XXXX I HAVE HIS EMAIL XXXX  XXXX BANK APP HAD XXXX STAR REVIEW FROM ME UNTIL YOUR FIRM DID THAT IN COURT your firm proved what the proved... 

Yet might might VISA- XXXX  XXXX BANK say they were already told by me I wanted to make payments on the phone.. 

I was already making payments to other credit cards a simple credit check would show that. 

I informed XXXX Play that THEY MAKE APPS ABIDE BY XXXX XXXX that means APPS are not to steal OR CHEAT their customers... 

Do you think the court 's that represent investors or share holders that loss money due to banking fraud or lawyers that manipulate AND DECIEVE REPRESENTS CREDIT XXXX BANK... 

Your law firm wants people to believe that and no APPS from XXXX Play to run credit reports and check for new addresses YET YOUR FIRM WOULD NEVER BE ABLE TO COLLECT FOR CHILD SUPPORT PAYMENT OR FIND THOSE THAT OWE... 

What your firm has done is very deceitful.. 

I will have to share XXXX XXXX 's message with other to find out if there is a way to take that to a higher court. 

You said my address was XXXXXXXXX YET IT WAS XXXX after your firm did that another firm tried that to send a summons to the wrong address.. I sent a screenshot showing in an email they sent it has my correct address listed with debt.. 

Do you want a screen shot of their website the next day stating my balance is XXXX dollars. 

Do you think that's a way to admit WHAT YOU DID IS GOING TO COST YOU.. 

BECAUSE THE OTHER COLLECTOR TRIED THE SAME TACTIC YOUR DIRM TROED ONLINE THE VERY NECT MONTH YOUR FIRM POSTED THAT JUDGEMENT QND SHARED ITS TACTICS ON HOW TO DO THAT... 

WHAT WAS DIFFERENT WITH THE OTHER VISA DEBT COLLECTOR? 

I GUESS NOTHING... 

EXCEPT THEY ARE LESS DISHONEST AND DIDNT WANT TO DEFRAUD THE COURTS I TOLD THE OTHER XXXX I'LL PAY THEM... 

YET THEIR RESPONS WAS A XXXX DEBT ON XXXX XXXX 

WHY DID YOU WIN???? 

DID YOU?? 

DID XXXX WIN ANY MONEY??? 

CAN XXXX DO WHAT YOUR FIRM DID??? 

DOES YOUR FIRM USE XXXX APPS TO CHECK CREDIT REPORTS AND ADDRESSES?? 
ARE THEY NOT GOING TO ABIDE BY XXXX XXXX XXXX HOW APPS LINK UP WITH ADDRESSES IS MY ADDRESS NOT ON XXXX IS MY CURRENT # NOT ON XXXX YET YOU COLLECT DEBT XXXX XXXX CHECK ONLINE APPS LIKE XXXX have informed Credit XXXX Bank XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, and XXXX lawfirm. Out of all XXXX of you. YOUR FIRM said to a court you don't have my correct address. I told XXXX your Firm said you don't have my correct address The Default Judgment CASE # XXXXXXXX XXXX XXXX XXXX XXXX XX XXXX I have sent XXXX XXXX ( FROM XXXX ) a screen shot of the payment I offered AND ITS DATE... 
IT WAS AN EMAIL I SCREEN SHOTTED AND EMAILED HIM AN HOUR AGO.. 
that email was in XXXX I called XXXX XXXX Bank after talking to XXXX and XXXX XXXX in XXXX Do you think I gave XXXX XXXX Bank my current address..? 
Of course I did IN XXXX Plus my credit report was up to date with Visa and banks showing my correct address ON MY CREDIT REPORT Do you think a higher court will belive out of all XXXX of you none are computer savvy enough to know how to find my correct address? 

Do you think jurors will belive a debt collector CAN NOT FIND THE NEW ADDRESSES OF THOSE THAT OWE THEM? WHY GO IN TO BUYING DEBT FOR XXXX THAT SEEMS LIKE IT WOULD FAIL INVESTORS- DO YOU TELL INVESTORS YOU DONT SPEND Q SINGLE XXXX TO FIND NEW ADDRESSES OF THOSE WHOS DEBT YOU ARE BUYING??? 

I WILL TELL YOUR INVESTORS YOU HAVE NO WAY TO FIND THEIR NEW ADDRESSES AND SO CAN THAT COURT YOU LIED TO THAT A DEBT COLLECTOR IS NOT COMPUTER SAVVY YET TAKES PEOPLE TO COURT ONLINE? YOU TELL YOUR INVESTORS YOU SPENT NO TIME TRAINING TO FIND THOSE THAT OWE I THINK THATS A LIE I shared my current address online on my XXXX ACCOUNT IN PERSONAL INFO LAST YEAR XXXX XXXX MESSAGED ME AT XXXX I HAVE HIS EMAILS XXXX  XXXX BANK APP HAD XXXX STAR REVIEW FROM ME UNTIL YOUR FIRM DID THAT IN COURT your firm proved what the proved... 

Yet might might VISA- XXXX XXXXXXXX BANK say they were already told by me I wanted to make payments on the phone.. 

I was already making payments to other credit cards a simple credit check would show that. 

I informed XXXX Play that THEY MAKE APPS ABIDE BY XXXX XXXX that means APPS are not to steal OR CHEAT their customers... 

Do you think the court 's that represent investors or share holders that loss money due to banking fraud or lawyers that manipulate AND DECIEVE REPRESENTS XXXX  XXXX BANK... 

Your law firm wants people to believe that and no APPS from XXXX Play to run credit reports and check for new addresses YET YOUR FIRM WOULD NEVER BE ABLE TO COLLECT FOR CHILD SUPPORT PAYMENT OR FIND THOSE THAT OWE... 

What your firm has done is very deceitful.. 

I will have to share XXXX XXXX 's message with other to find out if there is a way to take that to a higher court. 

You said my address was XXXXXXXXXXX YET IT WAS XXXX after your firm did that another firm tried that to send a summons to the wrong address.. I sent a screenshot showing in an email they sent it has my correct address listed with debt.. 

Do you want a screen shot of their website the next day stating my balance is XXXX dollars. 

Do you think that's a way to admit WHAT YOU DID IS GOING TO COST YOU.. 

BECAUSE THE OTHER COLLECTOR TRIED THE SAME TACTIC YOUR DIRM TROED ONLINE THE VERY NEXT MONTH YOUR FIRM POSTED THAT JUDGEMENT AND SHARED ITS TACTICS ON HOW TO DO THAT... 

WHAT WAS DIFFERENT WITH THE OTHER VISA DEBT COLLECTOR? 

I GUESS NOTHING... 

EXCEPT THEY ARE LESS DISHONEST AND DIDNT WANT TO DEFRAUD THE COURTS I TOLD THE OTHER XXXX I'LL PAY THEM... 

YET THEIR RESPONS WAS A XXXX DEBT ON XXXX XXXX 

WHY DID YOU WIN???? 

DID YOU?? 

DID XXXX WIN ANY MONEY??? 

CAN XXXX DO WHAT YOUR FIRM DID??? 

DOES YOUR FIRM USE XXXX APPS TO CHECK CREDIT REPORTS AND ADDRESSES?? 
ARE THEY NOT GOING TO ABIDE BY XXXX XXXX XXXX HOW APPS LINK UP WITH ADDRESSES IS MY ADDRESS NOT ON XXXX IS MY CURRENT # NOT ON XXXX YET YOU COLLECT DEBT AND DONT CHECK ONLINE APPS LIKE XXXX

Company response to consumer: Closed with explanation