Consumer complaint received 2023-02-26
Company: NAVY FEDERAL CREDIT UNION
State: CA
Product: Debt collection
Sub-product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
In accordance with the Fair Debt Collection Practice Act FDCPA, If a consumer dispute a debt requesting the collection agency to validate the debt, the debt collector MUST STOP all collection and reporting until it provides validation of debt. On XX/XX/XXXX, I sent NAVY FEDERAL CREDIT UNION. a letter agreement # ( XXXX XXXX XXXX XXXX XXXX XXXX via UNITED STATES POSTAL SERVICES requesting validation of an alleged debt. I requested 1. Validation of the alleged debt ( the actual accounting showing a loss ) ; of the alleged debt with accordance to the General Accepted Accounting Principles ( GAAP ).

2. Produce the account and general ledger statement showing the full accounting of the alleged obligation that NAVY FEDERAL CREDIT UNION is attempting to collect. Such as ; XXXX XXXX  balance sheet ( XXXX # XXXX XXXX, XXXX, XXXX ), 1099 XXXX report, XXXX registration statement, XXXX prospectus, XXXX  & XXXX  call schedules A complete payment history documented from original creditor. This requirement was established by the case Fields v. Wilber Law Firm, XXXX XXXX XXXX and XXXX XXXX, USCA-02-C-0072, 7th Circuit Court XXXX XX/XX/XXXX. 
3. Verification of their claim against me ( either a sworn affidavit or a hand-signed invoice in accordance with The Bills of Exchange Act 1908, Section 23 ) ; 4. Proof of the actual account receivable 5. Proof of the existence of an alleged account and/or contract in the actual flesh and blood name of XXXX XXXX XXXX duly signed and witnessed by both parties and both seals, not a unilateral agreement and upon which signed page there is reference to the entire agreement. 
6 requesting to also provide me with a true and certified copy ( NOT photocopy ) of the Original Note ( Credit Agreement ), under penalty of perjury and with unlimited liability and confirm that this Note, has never been sold. Please also confirm the name of the individual who is the duly authorized representative from your company, who has carried out due diligence under the Anti-Money Laundering and Countering Financing of Terrorism Act 2020 and what actions s/he has taken in relation to this account. 

NAVY FEDERAL CREDIT UNION did not provide the above mentioned documents to validate the alleged debt, but yet still continue to report to the consumer reporting agency and are attempting to collect a debt from me. On XX/XX/XXXX, I sent another letter agreement # ( XXXX XXXX XXXX XXXX XXXX XXXX via UNITED STATES POSTAL SERVICES requesting them to send me debt validation documents of the alleged debt, still no documents have been provide. But continue to report to the consumer reporting agency and are attempting to collect a debt. On XX/XX/XXXX, I sent another letter agreement # ( XXXX XXXX XXXX XXXX XXXX XXXX via UNITED STATES POSTAL SERVICES requesting another debt validation, still the aforementioned documents above wasn't provided. NAVY FEDERAL CREDIT UNION have been given enough time to provide the debt validation documents, but have remained silent and acquiesce. 

Furthermore, NAVY FEDERAL CREDIT UNION is also in violation of my federally protected rights of the Fair Credit Reporting Act FCRA, by continuing to report information on my consumer report that is not accurate or has not been validate pursuant to 15 US CODE 1681s-2 ( B ) A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate ; and ( ii ) the information is, in fact, inaccurate. 

Duty to correct and update information ; 15 US CODE 1681s-2 ( 2 ) ( B ) If a debt collector has furnished to a consumer reporting agency information that the person determines is not complete or accurate, shall promptly notify the consumer reporting agency of that determination and provide to the agency any corrections to that information, or any additional information, that is necessary to make the information provided by the person to the agency complete and accurate, and shall not thereafter furnish to the agency any of the information that remains not complete or accurate. 

Additionally, NAVY FEDERAL CREDIT UNION also violated me pursuant to the FDCPA 15 US CODE 1692b ( 2 ), 15 US CODE 1692b ( 5 ), 15 US CODE 1692d ( 2 ). PLEASE SEE ATTACHED EXHIBIT

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation