Consumer complaint received 2017-01-14
Company: SELECT PORTFOLIO SERVICING, INC.
State: TX
Product: Mortgage
Sub-product: Conventional adjustable mortgage (ARM)
Issue: Credit decision / Underwriting

Complaint:
Chapter XXXX Bankruptcy due to Mortgage Fraud, XXXX XXXX XXXX forced into Ch.XXXX to prevent illegal foreclosure. Ch XXXX paid in full in Texas - XXXX XXXX. BK closed XXXX XXXX. Beginning XXXX XXXX, Trustee ordered the payments be made directly to Select Portfolio Servicing. Every payment was made on time. However, SPS refused to take my account status and reporting out of bankruptcy status and refuses to report my excellent credit history to all XXXX credit bureaus, preventing me from refinancing at a lower interest rate. I was transferred to SPS while in a loan MOD with XXXX, who were the ones that illegally foreclosed on me while loan was being transferred from XXXX XXXX, another key player in the Mortgage Fraud Scandal in XXXX. I have been confirmed a party in this scandal by US Treasury and was part of the Federal Investigation into XXXX. I have been identified at least once in Class Action Suit with XXXX. I was originally compromised with XXXX, then XXXX through their collection company XXXX to XXXX to SPS. I want my credit cleared and I want to have nothing to do with SPS ever again. Per legal counsel, the laws will no longer protect me to file a suit against these predators, because they are protected by XXXX XXXX Conspirators and they own crooked politicians and federal courts/judges. However, I can use the consumer credit organizations to correct my credit report and get out from under these predators that would like nothing more than to take away my home from me now that I am no longer protected by Chapter XXXX. It was also brought to my attention from legal counsel scouring my loan documents that the interest rate that I am being charged is .08 % too high and I have no idea how long that has been going on. Any type of research you do on SPS will show you that they are financial predators and they break the law everyday. I want them to correct my credit history and to release my loan. I also want to be compensated for the overages in interest they have stolen from me. I also want to add that they refused a MOD to me after painless requests and documentation was sent to them over and over again by a professional MOD non profit agency. They lied and said that I did not qualify and changed the figures that I sent them, preventing me from obtaining a much lower interest rate that I qualified from the US Government. This was after I went through the entire MOD process with XXXX and I was, against my will - transferred to SPS and PROMISED that SPS would process the MOD they had started but they never completed it or had any intention of completing it. After over a year of being in MOD limbo, I just gave up. Which is a pattern of how they operate. I suggest you refer to Select Portfolio Servicing Fraud XXXX page to see the victims of their crimes, new people join it daily and post the same story as mine. Why would the Federal Government let this happen?

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation