Consumer complaint received 2021-08-09
Company: Experian Information Solutions Inc.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Ceritified dispute for validation was recieved XX/XX/2021 recpt # XXXX. 

I am concerned about the validity and accuracy of your recent investigation of these accounts that are reporting on my credit report. Last month I requested an investigation because I felt the item was not being reported legally. I was not provided " validation '' pursuant to 15 USC 1692g.

My initial dispute was detailed which included and directly related to the accounts in question. I also sent an " Affidavit of Truth '' which was not rebutted with an Affidavit from your organization which according to the law you have also defaulted on. XXXXXXXX XXXX XXXXXXXX XXXX XXXX, XXXX XXXX  XXXX XXXX, clearly states at point # 4 " uncontested allegations in the affidavit must be accepted as true ''. 

A template response will not be an acceptable response. If you can not supply ALL of the requested information in a timely manner as detailed in several laws, including but not limited to the Fair Credit Reporting Act, I must immediately demand the permanent removal of these items from my credit report. 

This erroneous entry is detrimental to my overall credit rating and has caused me severe financial and emotional distress. If you choose not to provide the above requested deletion or requested/required documentation of your investigation, I will pursue the enforcements of my constitutional rights via federal court proceedings. 

As you are well aware this information will come out through my formal discovery process and necessary depositions. I have recently studied constitutional consumer protection laws along with civil/federal court procedures. I will represent myself pro-se and will formally request a jury trial.

In addition, I demand payment for my federally protected consumer rights violations under 15 USC 1692. Those violations include.

Violations : 15 USC 1692d ( 1 ) 15 USC 1692c ( a ) 15 USC 1692j ( a ) 15 USC 1681B ( 2 ) 1. Please explain to me what your representatives uncovered to lead them to believe that you are reporting this item as it legally should be reported?

2. What certified documents were reviewed to conclude your investigation?

3. Please provide a complete copy of all of the information that was transmitted to the data furnisher as part of the investigation.

4. What did it cost your company to obtain the documents needed to complete your investigation?

5. Please provide proof of your timely procurement of certified documents. 6. Did you speak directly to any agent of the company that was reporting the information to confirm the accuracy of what you are reporting?
7. If yes to above : a.Who did you speak to?

b.On what date?

c.How long was the conversation?

d.What was their position?

e.What telephone number did you call?

f. What is the name of the employee of your company that spoke directly to the above party?

g.What is the position of the employee of your company that spoke directly to the above party? h.How long has that employee been employed by your company? i.What formal training was provided to this employee to investigate items of this kind?
j.Was there any e-mail or written communication between members of your company and the above party?

8. If so, please provide copies of all correspondence ; supply copies of any and all conclusive documentation to prove that you have in fact conducted a reasonable investigation of the account in question.

9. Provide the date of the commencement of delinquency 10. Provide the XXXX date reporting that these items will cease

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation