Consumer complaint received 2016-03-23
Company: GOLDMAN SACHS BANK USA
State: NV
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account

Complaint:
On XXXX XXXX XXXX, we refinanced our mortgage through XXXX. XXXX created a Note and Deed of Trust, later placing our note into a pool of trust known as XXXX loan trust XXXX. Now ; documentation shows that XXXX XXXX mortgage does not own this note or deed of trust. XXXX XXXX mortgage went chapter XXXX in XXXX Delaware in XXXX. Then, documentation shows that Goldman Sachs purchased this Note/Deed of trust in XXXX from the XXXX XXXX mortgage trustee. In XXXX, XXXX Bank which is the trustee for this note and trust ( XXXX loan trust XXXX ) stated in an email that XXXX funding is the issuer of the asset backed security. This company is technically the owners of this note as of XXXX, per XXXX Bank the trustee! Now, XXXX funding and all of it 's affiliates went chapter XXXX in XXXX Delaware in XXXX and was ordered to sell all their assets. On multiple occasions, I had sent certified letters to our servicers, XXXX Bank, Goldman Sachs and requested to know who owns or who is the investor of our note, I also requested assignments going all the way back to New XXXX Mortgage so I can know who were the previous investors and who the current investor of our note is. As of today, no one has provided the information that I had requested. Now ; everyone has been talking about the XXXX movie. This movie was based on actual events, regarding the build up of the housing and credit bubble during the XXXX. In XXXX, eccentric hedge fund manager XXXX XXXX discovered that the XXXX housing market is extremely unstable, being based on subprime loans that are high risk and providing fewer and fewer returns. Predicting that the market will collapse sometime in the second quarter of XXXX, he realizes that he can profit from this situation by creating a credit default swap market, allowing him to bet against the housing market. Later, trader XXXX XXXX hears of XXXX actions and soon realizes that XXXX predictions are likely true. He decides to put is own stake in the credit default swap market. Then a phone call was placed to hedge fund manager XXXX XXXX to alert him. The XXXX discovered that the impending market collapse is being further perpetuated by the sale of collateralized debit obligations ( CDOs ), groups poor loans that are packaged together and given fraudulent XXXX ratings due to the conflict of interest and dishonesty of the rating agencies. The market as you well know collapsed just as XXXX XXXX predicted and he produced 489 % profits from the plan! Now ; I believe that these large companies, Banks or investors failed to keep track of there mortgage assignments which are required to prove ownership of the asset backed security like our note/deed of trust! Our note/deed of trust was placed into XXXX loan trust XXXX. XXXX are the letters for Goldman Sachs reality which is a company that is owned by Goldman Sachs. I also believe that Goldman Sachs like other Banks and investors took part of these fraudulent activities. XXXX loan trust does NOT own our note/deed of trust. I believe that Goldman Sachs and XXXX Bank is not providing who the current investor is, possibly due to fraud and no assignments are available which would prove ownership of our Note/Deed of Trust!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation