Consumer complaint received 2022-12-06
Company: Foursight Holding LLC
State: OH
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Struggling to pay your loan
Sub-issue: Lender trying to repossess or disable the vehicle

Complaint:
On XX/XX/XXXX, my negotiable instrument in the form of a check of {$20000.00} was tendered by Foursight Capital to settle the total payoff amount of the outstanding balance on the contract. The check was dishonored by Foursight Capital on XX/XX/XXXX. Now, the account has been charged off and is in repossession status. 

I have informed Foursight Capital 's accounting department by email on XX/XX/XXXX that while this account is currently in a dispute/billing error status, that no further late fees, collection agency reporting and repossession orders can continue until this dispute/billing error is resolved. 

I haven't received an email from the accounting department yet acknowledging my request. 

While speaking over the phone with the repossession department today, XX/XX/XXXX, the agent informed me that the only way to avoid any issues is to wire transfer the full payoff amount or surrender the vehicle. I was denied the request to speak to any other department that could further assist me in this situation. 

On XX/XX/XXXX, I mailed Foursight Capital the check, the current payoff quote from XX/XX/XXXX, a notarized affidavit stating that my Foursight Capital account was already paid in full, a notarized affidavit stating that all accounts are prepaid, a copy of my birth certificate to show proof as to who I am and instructions as to who to forward the check to if the agent is incompetent in handling this alleged debt. 

The only correspondence I received from them was another statement dated XX/XX/XXXX. 

Foursight Capital has never responded to or disproved my most recent affidavits or even fully satisfied my request to answer my debt validation letter from XX/XX/XXXX. 

Furthermore, the agent from the repossession department informed me that they will not return the check to me or any other mailings I've sent them in regards to this alleged debt.

How do I know that this alleged debt belongs to me or that my check wasn't in fact tendered and redeemed for the full amount and Foursight Capital is hoping that I will pay them again due to the fear of having my vehicle repossessed or credit ruined? 

I've requested to speak with the trustee, XXXX department, legal department or the CFO regarding this matter and I've been denied every time. 

I wish to have my check, affidavits, copy of my birth certificate and instructions for tendering and applying the check from XX/XX/XXXX returned to me so that I XXXX forward a packet to the IRS department in XXXX, UT as they will ultimately know how to apply this negotiable instrument to my account and to settle the alleged debt. 

On the other hand, I fully understand my consumer laws and the rights that I have concerning creditors and debt XXXX. If the check will not be returned to me, then it is to be understood that the debt is in fact settled, all threats of repossession should cease, the title of the vehicle should be mailed to me and all interest remaining on the account should be released to me, the principle, upon closing this account.

Company response to consumer: Closed with explanation