Consumer complaint received 2018-04-20
Company: Rent Recovery Solutions
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
I was contacted by XXXX XXXX and XXXX XXXX in XXXX, XXXX  in XXXX-XX/XX/XXXX saying that I owe them money for my daughter 's lease because I allegedly co-signed her lease which I had never done. No bills with amounts owed were sent though. When I told them that I never signed anything with them I was contacted by their attorney, XXXX XXXX, who sent me a paper containing my name, address, phone number, SSN. Paper looked like I co-signed lease electronically and put my signature ( or initials ). Signature/initials is not mine. My daughter says that she had not signed anything for me. Also, my daughter never knew my SSN, so she could not have provided it. Signature on the lease does not look like my daughter 's handwriting, which is pretty distinct, but very much like XXXX XXXX own signature on the letter she sent. I called back stating that this is not my signature and reiterated that I never signed anything with them. Which they should have been aware of, since I reside in another state and was not in XXXX  any time during the lease was signed with my daughter, or at any time of her stay in XXXX. Since I made a statement that I did not co-sign and that the signature on the forged document XXXX XXXX sent was not mine, I have nit heard from them for about a year being under impression that the problem was resolved and case closed. No bills or other payment demands were sent to me or my daughter. Until voicemail on XX/XX/XXXX form collection agency named Rent Recovery Solutions, located in XXXX saying they are collecting against me. Weirdly, even though my daughter never disputed renting from them, there is no collection against her, just against me. When I called back and tried to get information about the alleged debt and ask for debt validation sent to me I was yelled at, representative refused to provide any information, and even though they told me that they will email me debt validation within hours, it has been a week so far with no documents sent. I had to call at least five times to be able to get at least something from collection representative. Collection agency representative told me that they have this case since XX/XX/XXXX and if I don't pay {$4600.00} by XX/XX/XXXX I will be reported to credit bureaus. Having no luck getting anything in writing from collection agency I contacted XXXX XXXX XXXX XXXX  requesting that they send me this alleged debt validation. After several days of stonewalling my request XXXX XXXX at XXXX XXXX, referred me to XXXX XXXX, same attorney that sent me " proof '' of my alleged debt with my signature forged looking very much like XXXX XXXX own signature. This time my emails to XXXX XXXX returned out-of-office auto response. Only communication in response to my requests for any bills or other paperwork validating my debt I received a settlement offer from XXXX XXXX XXXX at XXXX XXXX and XXXX XXXX in XXXX, XXXX   suggesting they would stop collections against me conditional upon my daughter making monthly payments on the reduced amount of {$3000.00}. Still no bills or any grounds they hold me liable were provided. I rejected this offer stating they have no grounds to hold me liable and again as many times before requested that they provide debt validation required by federal law or seize collection unconditionally and for good and send me written confirmation that collection has been terminated. XXXX XXXX responded hysterically demanding that I stop sending her " these emails '', which were my emails stating that they can not collect form me being aware that I never signed or co-signed anything with them and they can not collect providing no grounds for collection. In her last email XXXX XXXX demanded that I continue contact with XXXX XXXX, attorney at XXXX XXXX XXXX in XXXX, and with XXXX XXXX XXXX at Rent Recovery Solutions. So far, neither of these contacts responded to my phone and email requests to provide me with debt validation, so I could dispute this alleged debt since I never signed anything with XXXX XXXX. My concern is that by continued stonewalling these three organizations involved in this apparent fraud against me will act upon their threat to report me to credit bureaus on XX/XX/XXXX which way damaging my credit having no grounds for that and not giving me a chance to properly dispute this debt allegation as required by the federal law. One of the most ridiculous things about these three entities ' actions is that despite my many requests to provide at least some paperwork that would show the amount I owe and grounds they believe I owe this amount I was not sent any of the bills or other debt validation papers. They just waited a year since I told them that signature on the paper was not mine and apparently forged and sent it to collection agency which also never sent me anything in writing but called me demanding that I pay some arbitrarily set amount or they will damage my credit on XX/XX/XXXX. There are just 7 business days left before XX/XX/XXXX. Ever since this threat was made a week ago they stonewalled all my continued requests for debt validation papers. This sounds like blackmail and extortion since they know that my credit rating is very high and they can really damage my interest by their unfounded reporting. I hope that federal authorities would penalize all three entities involved in this fraud for obstructing required by the law process of debt validation and my right to dispute my debt within 30 days of receiving formal debt validation papers. [ 15 USC 1692g ] 809 ( a ) I am not attaching any documents at this point, because all communications related to this collections were my emails requesting proper debt validation papers which were never sent. They have all my emails, so at this point I don't think there is a need to re-submit them, unless you tell me to do so. They sent me nothing to prove that they have legitimate claim against me, so nothing to upload.

Company response to consumer: Closed with explanation