Consumer complaint received 2017-06-29
Company: Ocwen Financial Corporation
State: HI
Product: Mortgage
Sub-product: Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage

Complaint:
Ocw en Loan Servicing is  playing games with my loan modification. their attorneys are threatening access to my propertey and as of Monday,  XX/XX/XXXX , it appears that they accessed the property and did a walk through and peak into the facility. I would have thought homeless, but the secured ties on the property gate we nicely opened and nothing in the back, in this area, was touched. No door was opened and if was neatly put back in place .... unlike homeless events from the past. A hand print is on the window from someone peaking in. The storage room in the back ( which has not been completed due to Fema insurance declining the repair cost ) was opened by prying and was what appeared to be NOT entered ... ... .. and just looking, nothing was touched or missing. Tools were left out at the back home and nothing was missing. Nothing was taken from the property including a compressor in the back of the home that would have been excellent for a homeless person. The pack property appeared to have someone access a rental unit, but just a walk in and all tools were still in place. I called the police and reported the 'friendly '' break in. I filed a reported and told them it appeared to be the bank, or their legal counsel.  <P/> this attorney group is in cahoots with another lean holders attorney on the property. I think they are trying to push to get it. I was told a letter was sent to the property but I have received nothing at my mailing address. So I understand the letter was returned.  <P/> On  XX/XX/XXXX , I sent a complete package to Ocwen and at no time did they call until they started the push for the property there after. I mentioned the package that was sent and received certified. they said they had a record of all documents but did n't get around to reviewing them until I brought it to their attention. At that time, which I believe was  XX/XX/XXXX   +/- w hen they started the terroristic threatening of coming on my property without permission ( after the date of inspection, mind you  ),   Ocwen start ed the process all over again. But after I complained about their attorney 's they stepped back and about 6  weeks ago I received a letter saying they had nothing to offer me but if I was interested in a loan modification they would look into it. They also said, 'all they needed to complete the loan for  the UA was a le tter stating my hardship letter ''. their response was sorry to hear I had problems and someone would call me. I have had nothing from anyone except threatening from the attorney.  <P/> WHAT ARE WE GOING TO DO AGAINST THESE PEOPLE WHEN YOU GET SHUT DOWN BY THE PRESIDENT? yOU ARE THE ONLY HOPE WE HAVE????? THIS WHOLE THING IS WRONG, WE HAVE NOT EVEN BEEN COMPENSATED FOR THE  XXXX  OR  XXXX   XXXX   XXXX   XXXX  WE HAVE ALL SUFFERED FROM WHO STARTED MY DEAL WITH THIS AND THIS  XXXX   XXXX  PASS THROUGH THING. PLEASE CONTINUE TO HELP US PEOPLE WHO ARE THE MAJORITY THAT PAY THE TAXES, WE HAVE BEEN HIT HARDEST, PAY THE MOST AND GET NOTHING UNLESS WE ARE A LARGE CORPORATION. yOUR HELP PLEASE CFPB!!!!! THANKS FOR YOUR HELP IN GETTING AT LEAST  XXXX  OF MY PROPERTIES DONE FOR ME.  XXXX  IS GOING ON 8 YEARS NOW, WITH OCWEN A T 4.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation