Consumer complaint received 2017-03-28
Company: Specialized Loan Servicing Holdings LLC
State: IL
Product: Mortgage
Sub-product: Other mortgage
Issue: Loan servicing, payments, escrow account

Complaint:
On XX/XX/XXXX I signed a Mortgage with long-time bankrupt XXXX, where XXXX was not a Mortgagee. On XX/XX/XXXX XXXX bank acting under glimpse of " XXXX Bank as Trustee '', defunct since XX/XX/XXXX, filed foreclosure case against me based on false statements and forged documents. As of today I have not received ANY meaningful respond from XXXX bank regarding my demand to stop fraudulent foreclosure case based on false statements ( perjury ) and accompanied by forged, robo-signed documents prepared by XXXX employees who impersonated as " XXXX Assistant Secretary '' and " Vice President of Loan documentation '' -- the positions they never held. XXXX XXXX Bank v. XXXX ( US XXXX Veteran ). The only letter mailed by XXXX bank was their usual runaround from " XXXX '' where she informed that " we expect to complete our research on or before XX/XX/XXXX ''. No need to say, I as of today, XX/XX/XXXX, never received ANY respond from XXXX bank, except nearly XXXX ( XXXX!!! ) identical letters ( all electronically signed ) sent me during XX/XX/XXXX-XX/XX/XXXX where XXXX employees advised me that they " need more time to compete research ''. This is in addition to a binder- worth of identical absurd runarounds XXXX bank mailed me since XX/XX/XXXX, without any meaningful respond. 
On XX/XX/XXXX XXXX bank sold my property to the third party buyer, in the most fraudulent manner - where long-time defunct " Trustee '' XXXX Bank, acting under purported authority of XXXX ( a not existing entity, as proven by SEC letters of XX/XX/XXXX and XX/XX/XXXX ) prepared a fake Deed where XXXX bank low-paid loan analysts acted as " Vice Presidents of Loan Documentation '' ( positions they never held ) when they transferred not-existing rights to the buyer, On XX/XX/XXXX XXXX bank mailed me a letter where they advised me that they sold ( transferred ) their servicing rights to a new mortgage Servicing company, Specialized Loan Servicing LLC, who confirmed this transfer and on XX/XX/XXXX SLS mailed me a letter informing me that beginning XX/XX/XXXX I should mail them my mortgage payments for the property which was sold more than 2 month ago. SLS also advised me that no other terms of my mortgage will changed. When I contacted SLS for explanations, they were not able to provide me ANY documents in support of this transfer, and refuse to provide explanations as of today. Both, XXXX bank and SLS completely ignore all my demands for documents related to this sudden transfer of mortgage servicing rights ; and refuse to communicate with me on this matter. The only respond from SLS was on XX/XX/XXXX where they promised to provide me information, however, its been over the month and I did not received any respond neither from XXXX bank, or XXXX Bank ( who never contacted me at all ) ; or SLS. I respectfully request CFPB to take REAL steps to confront XXXX bank and its co-conspirators, XXXX Bank and Specialized Loan Servicing LLC massive fraud ; and provide me copies of all documents related to my loan with XXXX as well as XXXX bank rights to foreclose on me, sell my property and transfer its so-called " servicing rights '' to SLS AFTER my property was illegally sold by purported Trustee XXXX Bank. SLS demand for non-exisitng debt is a direct violation of RICO, Hobbs and FDCPA acts and must be treated as such.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation