Consumer complaint received 2016-05-27
Company: LAKEVIEW LOAN SERVICING, LLC
State: GA
Product: Mortgage
Sub-product: FHA mortgage
Issue: Application, originator, mortgage broker

Complaint:
On the date XXXX XXXX XXXX, I XXXX XXXX exercised my right of rescission on a refinance mortgage credit transaction by mail and fax pursuant to the Truth in Lending Act 15 USC 1635 ( a ) and C.F.R. section 226.23 ( a ) ( 2 ) within 72 hours of the date of consummation with Lakeview Loan Servicing XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. 
I exercised my right of rescission As a result of XXXX XXXX failure to provide me the following mandatory T.I.L.A required disclosures below and such rights in accordance with the regulations of the Consumer Financial Protection Bureau : 1. the creditor must deliver the notice of right to rescind to each consumer in the transaction 12 C.F.R. section 226.23 ( b ) ( 1 ) ( i ) - ( v ). 
2. the notice must disclose the requisite information clearly and conspicuously 3. The requisite information comprises the retention or acquisition of a security interest in the consumer 's principal dwelling. 
4. The consumer 's right to rescind the transaction 5. Information on how to exercise the right to rescind 6. the effects of rescission 7 the expiration date of rescission ( 3 days-3 years ) 8 to satisfy the notice requirement, the creditor is required to use model form in Appendix XXXX form or the one substantially similar. 
none of the above did i receive from Lakeview Loan Servicing violating 12. C.F.R. section 226.23 ( b ) ( 2 ). 
Lakeview Loan Servicing are ignoring and refusing to execute my rescission rights thereby, being non compliant to the regulations of the Bureau 12 C.F.R section 226.23 ( d ) ( 1 ) and 12 C.F.R. section 226.23 ( d ) ( 2 ). 
It appears Lakeview Loan Servicing and XXXX XXXX XXXX and its officers XXXX and XXXX XXXX XXXX XXXX are intentionally refusing to comply with the regulations of the Consumer Financial Protection Bureau, T.I.L.A. Regulation Z, and the U.S. Supreme Court Order and Decree on XXXX XXXX XXXX ( XXXX XXXX XXXX, v. XXXX XXXX XXXX, XXXX No. XXXX.whereby borrower need only provide written notice to a lender in order to exercise right of rescind. 
Furthermore, ( 1 ). " XXXX XXXX XXXX/Lakeview Loan Servicing claims for incomplete credit application ''. How do you set a closing date, sign closing documents, cash my settlement fees check but claim my application is incomplete and leave me a closing package with the HUD 1. ( 2 ) " Claims Application Approved but not accepted ''. How do you set a closing date, sign closing documents, cash my settlement fees check but claim my application is incomplete and leave me a closing package with the HUD1. It is customary for the Lender to give the Closing Attorney the " Clear to Close '' in order to close a loan. ( 3 ) You can not have an incomplete application and an approved application at the same time. ( 4 ) How do you assign a loan number with an incomplete/not accepted application?

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief