Consumer complaint received 2023-06-01
Company: EQUIFAX, INC.
State: SC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Equifax Information Services LLC XXXX XXXX XXXX XXXX, GA XXXX Subject : Discrepancies in Credit Report of Credit Limits and Denial of New Credit Dear Equifax, I hope this letter finds you well. I am writing to bring to your attention some concerning issues regarding my credit report and the subsequent denial of new credit applications based on inaccurate and outdated information. It has come to my attention that my credit report has not been updated by Equifax from XX/XX/2023 through XX/XX/2023, which has had a significant negative impact on my financial standing. 

Upon reviewing my credit report, I have discovered several discrepancies that I believe require immediate attention. The inaccuracies primarily include outdated information and failure to report my credit activities during the aforementioned period. As a result, my creditworthiness and ability to obtain new credit have been adversely affected. This situation is both frustrating and distressing, as I have worked diligently to maintain a strong credit history. 

I kindly request that you investigate and rectify the following issues : Failure to Update : My credit report has not been updated by Equifax from XX/XX/2023 through XX/XX/2023. It is crucial that my credit report accurately reflects my current financial status, including any credit activities during this period. 

Inaccurate Reporting : There are instances where Equifax has reported outdated and incorrect information on my credit report. This includes accounts that have been closed or settled but are still listed as active, as well as incorrect personal details such as address and employment information. 

Denial of New Credit : Due to the aforementioned inaccuracies and outdated information on my credit report, I have been denied credit applications that I believe would have otherwise been approved. This denial has caused significant inconvenience and has impacted my ability to secure necessary financing. 

I understand that maintaining accurate credit reports is essential for both consumers and credit reporting agencies. Therefore, I kindly request that Equifax take immediate action to rectify these issues. Specifically, I ask for the following actions to be taken : Update my credit report promptly to include all relevant credit activities from XX/XX/2023 through XX/XX/2023. 

Correct any inaccuracies and outdated information on my credit report, including closed or settled accounts that are still listed as active, as well as incorrect personal details. 

Provide me with a written confirmation once the necessary updates and corrections have been made to my credit report. 

I am aware that the Fair Credit Reporting Act ( FCRA ) requires credit reporting agencies to investigate and respond to consumer disputes within 30 days. I kindly request that you adhere to this timeframe and resolve these issues as quickly as possible. 

Please provide me with a contact person and the appropriate channels through which I can follow up on the progress of my dispute. Additionally, I request that you provide me with a free copy of my updated credit report once the necessary corrections have been made. 

I trust that Equifax will handle this matter with the utmost urgency and professionalism. I eagerly await a swift resolution to these discrepancies so that I can restore my creditworthiness and regain the ability to obtain new credit. 

Thank you for your immediate attention to this matter.

Company response to consumer: Closed with explanation