Consumer complaint received 2016-08-22
Company: Ocwen Financial Corporation
State: TN
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
Currently, my loan is being serviced by Ocwen Loan Servicing ( OLS ) it was transferred from Homecomings Financial Network in XX/XX/XXXX.At the time of the transfer the loan payment break downs were principle and interest payments of {$1600.00} and Taxes and insurance in the amounts of {$430.00}. I was able to make the payments of {$2000.00} with no problem, until after having lost income as a result of my wife and I going through a separation and I became very ill from health complications.I received a trial modification approval from OLS, for my home loan on XXXX XXXX, XXXX, starting XXXX XXXX, XXXX. I proceeded to pay all XXXX trial payments as the agreement had instructed. Shortly after receiving what was to be a permanent loan modification, I quickly identified a number of inconsistences within the recapitalized arrears. In particularly the escrow increases, and the adjusted outstanding principle balance as a result of these changes. My fourth payment was also denied during the grievance or 30 day appeal process. I felt bullied into signing and returning and agreement that was not completely transparent and did not make mathematical sense how my escrow increases could possibly be so severe over the years while my loan was with OLS.During the 30 day modification appeal process, I was refused the opportunity to receive a full explanation as to how my escrow balances were calculated as follows : *INS. IN XX/XX/XXXX THRU XX/XX/XXXX {$3600.00} AND STARTED TO SPIKE FROM THERE. MY INS. POLICY INCREASED IN XX/XX/XXXX TO XX/XX/XXXX TO {$5800.00} ( {$2200.00} INCREASE ) THE FOLLOWING DISBURSEMENTS ( DIS. ) WERE MADE BY OLS : XXXX INS. DIS. - XXXX XXXX, XXXX -- {$5800.00}, XXXX INS. DIS -XX/XX/XXXX -- {$1900.00}, XXXX INS. DIS. XXXX XXXX, XXXX -- {$2100.00} These erratic increases began shortly after my loan was transferred to OLS on XXXX XXXX, XXXX. Furthermore OLS has also failed to show me how my XXXX trial payments were applied to the loan balance after they sent me to foreclosure. A Letter dated XXXX XXXX, XXXX, was received at my residence, rescinding my loan modification offer after making the XXXX trial payments outlined within the agreement. I also received a pre-foreclosure referral letter dated XXXX XXXX, XXXX, which allowed me no time to respond to the cancellation to my loan modification.I called on XXXX XXXX, XXXX, which just so happens to also be the same day that OLS sent me a notice of default. I have also served OLS with a ( QWR ) on XXXX XXXX, XXXX and they have failed to respond within the allotted time per RESPA. I have reason to believe that there is unclear chain of title to my property, and my land records do not match the plot indicated on my Deed of Trust. The land records for my parcel indicates XXXX acres, which means that I would own my land which their home sits on, making it impossible for them to sell their home neighbors ' homes with clear title. My loan may potentially invalid based on the land parcels alone. OLS, has no desire to explain these issues and wish only to foreclose on my home to capitalize on what equity is there, as well as a XXXX grant they received from the hardest hit fund of Tennessee. I 'm seeking your help in the matters within this complaint, surrounding possible insurance fraud, misapplication of payments, dual tracking, and distorted chain of title and or land recordings for my loan. I do not want to lose my home, especially due to corruption with OLS.

Company response to consumer: Closed with explanation