Consumer complaint received 2017-06-12
Company: Ocwen Financial Corporation
State: NV
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage

Complaint:
The property    XXXX   XXXX   XXXX     XXXX   XXXX   NY,   XXXX   was for eclosed on 5 years ago on  XX/XX/XXXX ,  b y    XXXX   XXXX   /   XXXX   XXXX  .I h ave a letter from   XX/XX/XXXX ,  from  XXXX  banks Investigation team stating : "  RE : Loan  Number  XXXX  Dear Sir, This letter is in response to   XX/XX/XXXX , request regarding the above-mentioned mortgage account. I appreciate the opportunity to address your concerns.    My investigation revealed the foreclosure sale was completed as of   XX/XX/XXXX . As the foreclosure sale has been completed, you have been removed  from the owner of the property and the property is now  Real Estate Owned.    If you have any additional questions, please contact a Customer Service Representative at  XXXX , Monday through Friday, between   XXXX   XXXX    and    XXXX   XXXX   Eastern Time.    Respectfully,    XXXX   XXXX   Customer Response Team     XXXX   XXXX   XXXX  , a division of   XXXX   XXXX   XXXX   ( r ),   XXXX   ''.   <P/> I also have the  XXXX  's from   XX/XX/XXXX  : Ac quisition or Abandonment of Secured Property and  XXXX  Cancellation of Debt and Notice of Termination of Proprietary Lease selling all shares.  <P/>  Five yea rs later about 4 months ago, I have started getting nonstop calls and bills in the mail fro m Ocwen Bank s aying that there was a clerical error back in  XX/XX/XXXX  and now the foreclosure is not valid which I feel is crazy that the property has been listed for sale all these  year 's up untill  XX/XX/XXXX .    In the past 5 years, I have been turned down several job offers and loans because this is on my credit report. With the foreclosure, only  XXXX  years left on my credit repor t, Ocwen 's Bank represe ntative  XXXX   XXXX  at the Office of the Consumer Ombudsman informed me that they will start up the foreclosure process again and this will be on my credit report for another 7 years.I do not live in that property and am living in a different state.  <P/> On   XX/XX/XXXX , I c ontacted    XXXX   XXXX    and  XXXX  Representative  XXXX   XXXX  informed me that the foreclosure did go thru on   XX/XX/XXXX , and Ocwen Bank has made a mistake and to call her and she could help fix the error.   <P/> On   XX/XX/XXXX , I  contacted  Ocwen 's Bank repres entative  XXXX   XXXX  at the Office of the Consumer Ombudsman to give him    XXXX   XXXX    and   XXXX    Representative  XXXX   XXXX  contact information and he refused to contact her and told me to get any and all paperwork from     XXXX   XXXX   and send it to Ocwen Bank for  review. I have sent a letter to OneWest requesting any and all paperwork on the foreclosed property and am waiting on that.Ocwen 's Ba nk representative  XXXX   XXXX  told me to send a Ceasing Communication letter and I did, but they keep calling me.   I have bee  n out of work for the last two years because of an injury and the amount of stress they are applying is unethical. I can not afford an attorney to fight this with me and I do n't know what to do next.If there is any way you can help please advise. I will attach all documents that I currently possess.
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Thank you

Company response to consumer: Closed with explanation