Consumer complaint received 2023-02-08
Company: T.S. Holdings
State: NV
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Was contacted around XXXX by XXXX XXXX and XXXX XXXX regrading a debt. I inforned this fraudulent placed debt and asked to speak with company owner or compliance officer. I was given the run around. Company department of XXXX XXXX XX/XX/XXXX they send letter to my current landlord about false debt. Landlord informs me and forwards accounting ledger of debt. XX/XX/XXXX get letter forwarded and contact XXXX XXXX multiple time and finally speak with XXXX XXXX notify the 3rd time this all fabricated probably to commit tax fraud and wanted submit emails and proof this false debt. I informed XXXX XXXX and XXXX XXXX this is illegal and please stop trying to extrot money to pay or threathen my credit. They said submit my proof. Proof submitted to XXXX XXXX Compliance officer for XXXX but emails are never opened. 
XXXX XXXX they publish a false report of debt and my credit goes from XXXX to below XXXX. I contact them and they are claiming it was system mistake and think it is laughing matter. I find out the company is dufferent department of my insurance XXXX. I also had for the property they claimed was damaged XXXX mo the earlier. I notify them my Insurance for tha propert is XXXX. At this point I'm not sure what racket they are pulling on IRS but it was clear they were breaking XXXX XXXX to extort consuners and shareholders. From XXXX After they knew they showed neglect I called dozens of times to ask to speak with company officer or compliance team as this deliberate fraud and extortion. In good faith as a shareholder of XXXX felt this was something which was regulated. XXXX XXXX directed the fault on compliance team and a person named XXXX XXXX for not reading emails sent of proof. Attempt to contact XXXX XXXX and XXXX XXXX XXXX training manager answer as if runs the department. I tell him of deliberate fraud of debt and negilgence of XXXX as lublic company and to extort thier own customer and shareholder for false debt is unheard off. He says on recorder line " I don't care for federal laws, XXXX whatever, or your a shareholder '' snaps and scream slanders my name and flat out rude. Reviews published from consumers stating the same. 
XXXX company officers are aware of this matter including XXXX XXXX and XXXX XXXX and neglect to address customer and shareholder trying bring to light bad seeds effecting consumers and poorly reflecting on brand. It seems XXXX is well aware of and it is company culture to deceive, lie, and neglect federal amd state statutes in place to protect consumers. Logically the claim of debt was fabricated right before end of year to close out books and sure it raise questions for deceptive accounting. Furthermore if XXXX was insurance on file and they are also trying collect a false debt and collect on thier own policy I found borderline a racket. I filed complaint with XXXX on XXXX for not returning calls regrading " propert damage '' and feel when realized they would filing policy on themselves the adjustor claimed he could not file any policy on file for me which XXXX stated was on file and gave me policy number. I do not shenanigans this company XXXX does across all its department or am forensic accounting, my brief education in Accounting and business law seems they are not following any laws regarding training of employees, knowledge of federal and state statutes, and showed gross negilgence from account rep XXXX XXXX, to thier compliance team led by XXXX XXXX or company officers who were notified. The property manager superiors and corporate compliance officer for XXXX and XXXX already reached out to me immediately to come solution and make sure employees are investigated as they take fraud seriously and aplogized this matter went this far. XXXX compliance officer not once has made attempt to see what going on as XXXX her employee stated he did not look at email and feel he of negilgence in this matter. After seeing this company has integrity issues company wide I sent a demand letter for defamation and violation of XXXX act. The still have returned requested call back from any company officers or senior team to address fraud on shareholder and customer being handled by thier own companies indifferent department

Company response to consumer: Closed with explanation