Consumer complaint received 2023-07-22
Company: Sentry Recovery and Collections, Inc.
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Sentry Recovery & Collections Inc. 
XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX NV XXXX Account : Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) Whom It May Concern : This will serve as your legal 3 notice under the federal Fair Debt Collection Practices Act ( FDCPA ), to cease all communication with me in regard to the debt referenced above. Do not contact me, or any third parties regarding this debt. 
Furthermore, I formally dispute the validity of this debt. XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX  ), was in Violations of the XXXX XXXX XXXX XXXX is in violation of 118.A.501 ( 1 ), ( NRS ) 118A.501 ( 2 ), 118A.260 ( NRS ) 118A.242 ( 4 ) ( 6 ) ( 7 ) ( c ), ( NRS ) 118A.360 ( NRS ) 1 118A Sec290 ( 1 ) ( a ) ( b ) ( c ) ( e ) ( 3 ) Sec 355 ( 1 ) ( a ) ( b ) ( c ) ( d ) ( 4 ) ( a ), ( NRS ) 40.140 ( a ) ( d ) tort claim of defamation of Character. XXXX XXXX XXXX XXXX stated that I breach my lease, but failed to mention to you, that they are the one 's infact breaching the lease contract # XXXX XXXX XXXXXXXX, XXXX XXXX XXXX XXXX is in Violation ; this is considered retaliation and is unlawful under Nevada Law You have not provide me with documentation that supports why you believe this debt belongs to me, and why you believe I owe this amount. You have sent me a summary of move out charges, that are trump up by XXXX XXXX XXXX. 
Please send me copies of the original application for this account, any signatures associated with this account, any bills associated with this account, move-in - move out signatures of damages. 
Court orders for court fees, images or documentation of damages, return deposit slip, proof of why I can not assert my rights as a tenant under the laws provided. 
I am requesting for you to look at these violations and clear me of this unlawful debt and contact all the credit bureaus, including XXXX XXXX and restore my credit. 
Since the original creditor is your client, it is not possible for you to be impartial. 
I am now telling you you let a Court Judge decide this matter from here on out. 
You are also notified that should any adverse information be placed against my credit reports again, appropriate actions will be taken under the federal Fair Credit Reporting Act ( FCRA ). 
TO DEBT COLLECTOR : REFUSAL TO PAY This will serve as your 3rd legal notice under the federal Fair Debt Collection Practices Act ( FDCPA ) that I refuse to pay this debt. Discontinue all communications with me as I will not be offering to pay any money to pay this debt. 

Sentry Recovery & Collections Inc. response : Our Client : XXXX XXXX XXXX  OUR ACCOUNT # : XXXX XX/XX/XXXX Please be advised, the above referenced account is no longer assigned to our office and has been returned to our Client as referenced above and is therefore unable to provide any information regarding this account. 
If be your removed. inquiry If is your regarding account has information been closed reflected for on more your than credit 60 days report, and please information note that we previously have furnished already still requested appears this on your information credit report, please contact our credit reporting division via email at XXXX Sincerely, XXXX XXXX ections ( XXXX ) XXXX XXXX XXXX XXXX & XXXX XXXX response : We have received your request concerning inaccurate information on your XXXX credit file. 
We were unable to locate a credit file in our database with the identification information you provided, In order to further assist you, we will need additional documents to verify your identification. Please provide your complete Name, Current and Former Addresses, Social Security Number and Date of Birth. We ask that you please send us a copy of two different items- one from each of the two categories listed below. One item will verify your identity and the other will verify your current address. 
Category 1 ) IDENTIFICATION Please make a copy of one of the following items.

The item you choose MUST contain your complete 9-digit Social Security number. 

XXXX Recent Report : SENTRY RECOVERY AND Original creditor : XXXXXXXX XXXX XXXX Balance details 0 % paid off Balance {$990.00} Balance updated - Original balance {$810.00} Account info Account number XXXX Date opened XX/XX/XXXX Account type Collection Account Status Unpaid Status updated XXXX XXXX Payment summary No payment history available to display. 
Comments- Your statement - Contact info Name SENTRY RECOVERY AND Address INC. XXXX XXXX XXXX XXXX # XXXX XXXX XXXX, NV XXXX Phone number ( XXXX ) XXXX Even though Sentry Recovery & Collections Inc. Stated they will remove the collection they still remain updating XXXX as a Debt after stating XXXX XXXX was no longer their client, as you can see the recent update is XX/XX/XXXXXXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation