Consumer complaint received 2020-03-12
Company: WELLS FARGO & COMPANY
State: TN
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Credit monitoring or identity theft protection services
Sub-issue: Billing dispute for services

Complaint:
I received document stating that I was included in a settlement with Wells Fargo in regards to CPI insurance   being fraudulent applied to my car loan and this is what I sent them I receiving documents and sending in proof of insurance. 

I XXXX XXXX would like my case to review by attorney to know the extent of what this had caused me financially as well mentally and physically. I had an auto loan with Wells Fargo Auto Finance which due to car payments and insurance premium amount my vehicle was repossessed, due to which caused me to lose my job for which I've worked for 8 years. After which. I was unable to pay for my housing costs, other expenses such as utilities, and transportation expenses. These are the following issues that apply to myself : - Insurance premiums was to high. 
-Additional interest on my loan that was accrued on my loan due to duplicate CPI premium and interest. 
-CPI policy placed on auto loan from XXXX -My credit score was XXXX when vehicle was financed however after repo credit score dropped to XXXX. 
-Credit damage which caused wrong charges amount due to financially harm -Negative credit reporting which caused me to be unable to obtain employment for a long period of time after I lost job due to repo. 
-Lost my condo unable to pay rent due to repo and unable to keep job. Eviction cost- {$4200.00} - Employed at XXXX XXXX for 6 yrs as XXXX XXXX XXXX XXXX XXXX and my pay rate was salary making XXXX annually. 
-Lost of employment due financially unable to pay for transportation expenses ( rental cars for months ) to get to and from work. 
-Vehicle Repo amt {$21000.00} which was caused by CPI -Remaining balance after repo {$12000.00} this is the amt I had paid monthy to cover repo balance from collection agency -Repo was reported to 3credit bureausfor 32 months which is the amt of time needed to pay off balance -Out of pocket expenses for  transportation expenses {$3500.00} - XXXX XXXX XXXX  Value of Vehicle- {$18000.00} -Sold at auction price- {$6400.00} -Credit Report Adjustments due to drop in credit score from XXXX to XXXX -Repo was reported to 3credit bureausfor 32 months which is the amt of time needed to pay off balance - Residing in XXXX, MS at the time of repo -Due to credit worthiness unable to finance another car for 4 years due to balance I had to pay out of pocket INTEREST RATE TRIPLED AFTER THIS REPO SO I have higher interest rate which is more money out of pockets Credit Repair Debt Repair costs- {$13000.00} Please feel free to contact me at XXXX my address is XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX After this I then contacted Wells Fargo XXXX XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX XX/XX/XXXX XXXX XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. On XX/XX/XXXX I spoke with XXXX XXXX XXXX, XXXX. 
Class Action | Attorney XXXX main XXXX direct / Who stated he would contact me once I send documents proof of insurance. However. I contact Wells Fargo numerous times just to know something regarding lawsuit for my case called left messages and sent numerous emails for someone to contact because this issue is the reason my credit was ruined.I tried contacting attorney no one can give me any information in regards to my lawsuit settlement. 

Please help I would like to make sure Wells Fargo has updated number XXXX as well as address since no one has even verified email I've sent.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief