Consumer complaint received 2015-04-22
Company: Hillcrest Davidson & Associates
State: WV
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt is not mine

Complaint:
I received a letter and a phone call from " HILLCREST DAVISON & Associates '' regarding an outstanding debt from a creditor called : XXXX XXXX XXXX XXXX XXXX XXXX XXXX. They said I had a security system installed in XX/XX/XXXX and I owed the company {$2500.00} and were going to report it to the credit agencies. I do not have ; nor have I had a security system installed in my home. My husband passed away in XX/XX/XXXX and I filed for Chapter XXXX due to outstanding medical bills we owed due to my husbands health. I have become XXXX and do not/nor can afford any contracts for home security installations systems. My security is a loaded Colt .45 semi-automatic handgun on the pillow on my bed. The woman who contacted me from Hillcrest Davidson had all my information including my address and social security number. I might note that my private information including my banking, credit cards and e-mail has recently been hacked which may be why this is happening. I am just now at the XXXX-year time frame from when I filed bankruptcy in XX/XX/XXXX and I received credit card offers regularly. I have also traveled XXXX for extended periods of time XXXX since the death of my husband. I have had local people house-sit here during my absence ; XXXX of which I recently had helping me do repairs. I caught him stealing from me. In fact, I have been dealing with thieves ever since to loss of my husband ( he was XXXX and had a XXXX ). I can not find my wedding band/engagement ring ; XXXX guns ; weed wackers ; tools and various other items that were stolen by people I have hired to mow my lawn ; clean my pool ; do repairs, etc. I have no idea who/how/or when the fraudulence began. I might also note that when boarding a flight to XXXX, XXXX XXXX I was the last passenger on and there was no room for my carry-ons and that of XXXX other passengers. I had to chose between my purse with all my meds ; money ; important documents or luggage that had my laptop in it. The airline checked my luggage and it was lost. My computer had all my personal information on it. I can not prove how I was compromised. I welcome anyone related to the claim of an alarm system to come to my house and look for themselves. My abscences from home were extensive i.e. XXXX weeks XXXX ( XXXX times ) staying with relatives and XXXX staying with friends ; also XXXX where my only daughter/child and grandson reside. There are A LOT of people in this county/state that have a XXXX problems. XXXX has also become wide-spread. The people who ripped me off were all XXXX ( which I found out after the fact ). I no longer trust anyone in or near my home. I am trying to build up my XXXX very high credit score and DO NOT NEED TO BE HARASSED by creditors THREATENING ME by mail and on the phone. The stress alone affects my health conditions and I can not stand to be accused of something I am not responsible from. I do have credit cards which I use and pay in full each month. I also pay all my monthly bills, including a car loan on time each month. I am very conscientious and am trying to normalize my life.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation