Consumer complaint received 2020-06-10
Company: MAJR Financial Corp
State: LA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
Please accept this formal complaint against MAJR Financial. This company is engaged in unlawful practices and predatory lending which undermines the financial sanctity of our society. I am a victim of MAJR Financials unethical, immoral, and illegal handling of me as a victim of identity theft as outlined in this missive. 

I pray that you investigate and take all appropriate action in this matter. 

The above subject matter is in reference to an unfair and erroneous reporting for Account Number XXXX in which MAJR served as a lender. 
In summary, sometime during XX/XX/XXXX, MAJR illegally issued the above-mentioned credit card in my name to my former address. I discovered the identity theft in XXXX of XXXX. I notified the credit bureaus and MAJR. MAJR illegally verified with the credit bureaus that the account belonged to me. I contacted MAJR and sent them several pieces of documentation proving that the account could not possibly be mine. MAJR has yet to respond to any of my requests. Months went by and I had not heard from MAJR however the fraudulent account was still, and still is reporting on my credit profiles. I was constantly submitting information to MAJR. To date, MAJR has not removed this fraudulent account from my credit report. In fact, without any notice given to me, in contravention of the law, MAJR further exacerbated this issue by denying my fraud dispute with the credit bureaus. Since then, I have continued to bear the financial burden of an account that was illegally opened by their company because of their fraudulent, erroneous and unfair credit reporting. 
Under Louisiana Revised Statutes Tit. 9, 3568 ( B ) and State Identity Theft and Credit Reporting Statutes, Each creditor who grants credit as a result of information which was obtained through an identity theft shall make available to the victim of the identity theft application information and transactional information, such as a copy of one or more complete monthly billing statements prepared in the regular course of business by a financial institution, in the possession of the creditor which the victim needs to undo the effects of the identity theft. Prior to providing information to the victim, the creditor or its representative may require the victim to submit a written statement, dated and signed by the victim of identity theft, which ( a ) provides information sufficient to verify the identity of the victim and the existence of an identity crime, including a copy of the police report and a copy of the victim 's state-issued identification card, and XXXX b ) states that the consumer authorizes disclosure of the information, and ( c ) identifies the information the victim requests to be disclosed. On the other hand, the Fair Credit Reporting Act, Section 623 ( a ) ( 6 ) ( 15 U.S.C. 1681 ) All furnishers must have in place reasonable procedures to respond to notifications from CRAs that information furnished is the result of identity theft, and to prevent refurnishing the information in the future. A furnisher may not furnish information that a consumer has identified as resulting from identity theft unless the furnisher subsequently knows or is informed by the consumer that the information is correct. If a furnisher learns that it has furnished inaccurate information due to identity theft, it must notify each consumer reporting agency of the correct information and must thereafter report only complete and accurate information. Section 623 ( a ) ( 2 ). When any furnisher of information is notified pursuant to the procedures set forth in Section 605B that a debt has resulted from identity theft, the furnisher may not sell, transfer, or place for collection the debt except in certain limited circumstances. Section 615 ( f ).

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation