Consumer complaint received 2017-07-10
Company: FIRST HORIZON BANK
State: TN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
First Tennessee Bank is refusing to provide me with XXXX-mortgage interest statements. This is fraudulent information reported to IRS. These statements was n't mailed to me when payments was being made to them. Using my social security number. In XXXX XXXX XXXX XXXX XXXX amended & restated my retirement and made themselves my conservator. The company used {$53000.00} to sell my home at XXXX XXXX XXXX XXXX. There was a interest statement from XXXX reported to IRS in my name & using my social security number. The amount Of The statement was {$3000.00}. XXXX XXXX  Federal Identification Number was used to report this fraudulent transaction to IRS. First Tennessee Bank address was used with my social security number. XXXX XXXX XXXX XXXX XXXX XXXX XXXX in XX/XX/XXXX. In XXXX First Horizon Federal Identification number was used to report the XXXX-mortgage interest statement. The address used and name used is First Horizon. Address used is XXXX XXXX XXXX XXXX, XXXX XXXX. In XX/XX/XXXX without my knowledge a XXXX-mortgage statement was reported to IRS. The Federal identification number used have XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX, KY XXXX. The amount Of The interest statement reported to IRS was {$2800.00}. In XX/XX/XXXX the Federal Identification number used appears to belong to XXXX XXXX XXXX. The name used is XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX. There is also property in XXXX in my name/ using my personal information and my XXXX XXXX child social security number XXXX. XXXX XXXX XXXX XXXX. In XXXX XXXX XXXX XXXX XXXX reported a fraudulent transaction to IRS using my social security number. Account number XXXX was referenced. The transaction was a XXXX to cancel debt. The Tennessee Department of Labor Federal Identification was used. Rather than Tennessee Housing Development Federal Identification being used. The wrong address was reported to IRS for Tennessee Housing Development. Tennessee Housing Development Agency Federal Identification number was n't used to report the XXXX. The dollar amount reported was a withdral adjusted by XXXX XXXX using First Tennessee Bank deposit slip in XX/XX/XXXX. The withdrawal was made from XXXX XXXX on XX/XX/XXXX. A wire transfer was made to XXXX XXXX XXXX XXXX XXXX. The transaction was made on XX/XX/XXXX. The account number adjusted was XXXX. The XXXX XXXX/the bank receiving account XXXX. XXXX XXXX. The address Of The business is XXXX XXXX XXXX XXXX, GA XXXX. XXXX XXXX win is XXXX. This transaction was was suppose to be an investment. I learned XXXX XXXX set up a fraud account with XXXX XXXX. She stole my original check from XXXX. XXXX mailed me a copy Of The check made out to XXXX XXXX, not XXXX XXXX or XXXX XXXX XXXX XXXX. I received the copy in XX/XX/XXXX. It was mailed to First Tennessee Bank. The dollar amount paid to the bankruptcy court was reported to IRS. The {$10000.00} & the amount of that transaction. Transactions was being made after I closed all my accounts with all banks. I was told by Tennessee Housing the property sold for {$18000.00}. Yet {$35000.00} was reported to IRS. No property taxes was ever reported to IRS in the property at XXXX XXXX XXXX XXXX Tennessee. Property Parcel ID they are in someone else name other than mine. The taxes have been changed from XX/XX/XXXX-XX/XX/XXXX, yet payments was being made using my social security number and I Am homeless. I have paid the courts and have been discharged twice once in XX/XX/XXXX & XX/XX/XXXX for payroll deductions. XXXX XXXX XXXX confirmed this in XX/XX/XXXX that I had a loan with First Horizon, XXXX XXXX XXXX & XXXX XXXX. I paid XXXX XXXX & XXXX XXXX XXXX off under wage earner. XXXX XXXX XXXX loan was refinanced on XX/XX/XXXX, while I was on dyalsis. The new loan is with XXXX XXXX servicing. I have the title tothe property at XXXX XXXX XXXX. XXXX XXXX stole {$12000.00} on XX/XX/XXXX. She used account number XXXX. XXXX XXXX adjusted the transaction with the bank deposit slip or withdrawal slip. This money was from the fraud account set up with XXXX XXXX by XXXX XXXX. This is the reason the bank closed their location at XXXX XXXX XXXX. I did n't know how bad it was at the time. Secret Service, the FBI, & the united states attorney general was involved.

Company response to consumer: Closed with explanation