Consumer complaint received 2023-08-17
Company: Experian Information Solutions Inc.
State: MN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
The Fair Credit Reporting Act ( FCRA ) is a federal law in the United States that regulates the collection, dissemination, and use of consumer information, including credit reports. It was enacted to ensure fairness, accuracy, and privacy of individuals ' credit information. Here are some key provisions of the FCRA Consumer Disclosures : The FCRA requires credit reporting agencies ( CRAs ) to provide individuals with a free copy of their credit report once every 12 months upon request. This allows consumers to review and dispute any inaccuracies in their credit reports. Accuracy and Integrity of Information : CRAs are required to maintain procedures to ensure the accuracy and integrity of the information they collect and report. They must investigate and correct any inaccuracies reported by consumers within 30 days of receiving a dispute. Consent and Disclosure : Before obtaining a consumer 's credit report, companies must have a permissible purpose as defined by the FCRA and obtain the consumer 's consent. They must also provide clear and conspicuous disclosures to consumers about their rights. Adverse Action Notices : If a company takes adverse action ( such as denying credit or employment ) based on information from a consumer report, they must provide the individual with an adverse action notice that includes the specific reasons for the action and contact information for the CRA that provided the report. Identity Theft : The FCRA includes provisions to protect consumers from identity theft. It allows consumers to place fraud alerts or security freezes on their credit reports to prevent unauthorized access. It also mandates that CRAs block the reporting of fraudulent information resulting from identity theft. Limitations on Reporting : The FCRA imposes time limitations on how long certain negative information can be reported on a consumer 's credit report. For example, most negative information ( such as late payments, collections, or bankruptcies ) can only be reported for seven years. Enforcement and Remedies : The FCRA allows consumers to sue CRAs, furnishers of information, and users of consumer reports for violations of the law. It also grants regulatory authority to the Federal Trade Commission ( FTC ) and other agencies to enforce compliance. 


I have attempted to dispute this issue once before, informing the credit bureaus that a fraudulent loan was opened in my name, they have determined that the information provided. However, I am now submitting further evidence in order to request a proper verification of this account. I am seeking validation of the account and requesting original signed contracts, including a signature that is supposedly mine. If they are unable to provide my signature or if this document contains a forged signature, which suggests fraudulent activity, they were obligated to contact me, but failed to do so. If they can not verify this account, it must be removed from my credit report, as I have been repeatedly asking. This account is negatively impacting my credit report, despite not belonging to me. Important to note that this account does not belong to me. I am requesting that you validate this account, as required by the FRCA laws. I have previously provided evidence indicating that this account is fraudulent, and yet they have not provided any information to dispute or invalidate this account. I am urgently requesting that you validate this account, and if it can not be validated, it must be immediately removed from my credit report. 

Account information is listed below XXXX XXXX First report Reported on XX/XX/XXXX Balance {$0.00} the and the highest balance {$1000.00} Opened. XXXX. XXXX, XXXX ( XXXX yr, XXXX mos ) I am requesting that the item be deleted I also have attached a police report for this identity theft account

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief