Consumer complaint received 2015-12-30
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State: CA
Product: Debt collection
Sub-product: I do not know
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt is not mine

Complaint:
I called Porfolio Recovery Associates twice today to stop calling me and harassing my family. The person ( s ) name given who they were looking for was close to mine but not me. It 's happened before and I have had to go after those debt collectors for mistaking me as the person they are looking for and then harassing me even after I have proven I am not the person they are looking for. 
This company has been calling my number under a variety of caller id 's and different numbers. I have traced back to them for some time. They ring my home all hours. Today was the last straw as I have previously requested they stop calling me. I called in the XXXX today just after XXXX and requested they stop calling. They wanted to know if I was XXXX XXXX or XXXX other names of which none were. 
I told them I am familiar with their poor practices as they bought this XXXX debt for cents on the dollar just like the last company unless they are all the same just renaming themselves. The same company that called two decades ago started calling all over again and I had to file on them again. My name and number keeps getting sold to sleazebags like this who say will remove me from their list but they just sell it. 
I have had to go after XXXX for falsely accusing me as some XXXX woman they claimed was at my number but never was. 
25 years ago I took over this phone number from a male, who had it for a decade prior. He had no female associates or wives. 
I called PRA and I requested this afternoon to speak to their litigation department. I politely requested to have their mailing address and to record them but after 10 requests their attorney of representation would not give it to me. I gave her my phone number which she stated was NOT in their records.They have harassed me yet they CA N'T give me their mailing address so that I can send them a cease and desist letter??? That 's harassment also. 
I use a voice recording and call service that logs ALL calls including hangups. Several of the numbers will say PortfRecovery, or Account Services so I call them and ask them to stop calling. 

A couple of decades ago we started getting these calls. I helped the first firm ( I have the letter in a safety deposit box which I can provide if needed ) who were not to be dissuaded at first that they were close in name but it was not me nor my ss #. I wrote them a letter which I still have requesting they remove my information tied to that debt. 
PRA is now harassing me all over again. I have a spotless credit record. I am not the party they are looking for and I have requested they STOP calling me XXXX, even if it 's a different number they use, it 's the same company. I have logged their calls. 
I want no further contact by the business and that they destroy any reference to persons they associate with my number. And if they have a debt, it 's not mine as my stellar credit will attest to. They must destroy and never sell my information, address, telephone or any names they have associated with it to their subsidiaries, or sell off to.

Company response to consumer: Closed with explanation