Consumer complaint received 2015-09-30
Company: ALLY FINANCIAL INC.
State: IL
Product: Consumer Loan
Sub-product: Vehicle lease
Issue: Managing the loan or lease

Complaint:
I had leased a XXXX in XXXX for 1 year. The lease was then transferred ( thru GMAC ) to another person. XXXX is his first name. 
I was Never Late on this car, the lease was transfered thru GMAC ( {$500.00} paid by XXXX to do this ) into his ownership. I do n't know what happened at the end of the lease in XXXX, but this tradeline is being reported on My credit report, AS charge off, XXXX balance, derogatory account. Also lates are being reported on me in XXXX! XXXX, on a closed account for a vehicle I have n't owned since XXXX. 

This erroneous reporting is causing my credit scores to plummet, in turn causing my credit cards to close my accounts or slash my limits. Which then causes my scores to go even lower. This is turning into a viscous domino effect, I am pleading with banks that this is an error, however it does n't matter to them. They see derogatory language and scores dropping, and shoot first.. 

I have disputed this XXXX with XXXX, only to have GMAC respond by saying it 's valid. Scores continue to go lower. I have tried in Vain to get thru to GMAC, XXXX call centers, multiple transfers, no one ever calls you back. Request a manager same thing, the runaround, ask for an email, same thing the runaround.. Tell them that I am getting a letter a week from my creditors cutting or closing my accounts while they do nothing ... Does n't seem to have any impact. 

My XXXX XXXX XXXX scores have plummeted because of this errouneous reporting of someone else 's credit tradeline on my report. Fair credit Act violation number XXXX ... 
Thru my credit report I can see an account number and account that does NOT belong to me. violation # 2Because I am in the XXXX, I have XXXX of how the credit system works. I pulled my own XXXX credit report, thru my company to confirm this incorrect tradeline. Every year we must renew our state licenses in any state we do business in. XXXX of those states Florida also does a credit check, as we are held to minimum standards in or to stay in business, and earn a living. This renewal period is fast approaching, and If I have any trouble renewing my license this error will also be affecting my income. Fair credit reporting Act violation # 3Again I hate to go this route but have gotten NOWHERE with GMAC and Experian disputing this faulty information. This is a very simple explainable situation in the right persons hands. This GMAC tradeline in which the account number XXXX is XXXX ( the person the lease was transferred to ) account. REMOVE THIS INCORRECT DEROGATORY account from my credit report IMMEDIATELY!!!!!!!!! 

I am very patient and have a long fuse, but this situation is getting out of hand. I am absolutely the last person you want to screw with on this matter. I am a bank loan officer who looks at credit every day all day for borrowers, Not some schmuck uninformed retail person caught in the cogs of the machine. 

I expect to hear back on this immediately. I can provide you a professional credit report on myself showing this incorrect tradeline. ( Again someone else 's derogatory Personal information ) on my credit report. I have not owned this vehicle since XXXX, yet XXXX is strangely reporting me late last month, on this closed ( since XXXX ) account ... ... Total non-sense.. 
I want this deleted Immediately, Electronically,, asap before any more harm is done to my credit or credit lines ... I will be more than happy to discuss this matter with anyone of authority from any of these places. GMAC is 100 % in the wrong here, not only on their sloopy reporting, but their lack or corrective measures once they were made aware of this inaccuracy. My cell XXXX am having financial issues with all my banks and credit cards, due to faulty reporting.This is a huge pain in the XXXX, and every resasonable attempt I have made to resolve this goes NOWHERE.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief