Consumer complaint received 2018-05-26
Company: Convergent Resources, Inc.
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
XX/XX/2018 XXXX XXXX, XXXX. 
XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX : XXXX XXXX # XXXX Dear XXXX XXXX, XXXX. 

This notification is a formal demand that your shady collection agency remove the collection account from all three major credit reporting agencies immediately. Your collection agency was out to intentionally damage my good credit standing only to seek revenge against me for cancelling my service with shady XXXX XXXX. Your shady collection operation has been threatening me to coerce me into making small {$20.00} payments to the bogus account causing me extreme harm. If your shady collection agency fails to remove the collection account that was intentionally intended to damage my credit standing immediately, this consumer complaint is evidence that I will seek justice against your shady operations by filing a lawsuit against defendants XXXX XXXX and XXXX XXXX in the XXXX XXXX County Superior Court requesting a jury trial to bring your shady operations to justice. I  was never given a copy of the bogus contract. I never authorized the bogus contract. Please provide me a copy of the contract when your shady collection agency response to my consumer complaint. I question the authenticity of my signature on the bogus contract. I would like for your shady collection operation to allow my FBI forensic expert access to the original contract so my expert can authenticate it. Please notify me in writing of a good day and time when my expert can authenticate the original contract. I am going to tell your shady collection operation this for the last time - I do NOT agree with the outstanding balance. I have disputed the bogus balance many times in the past which went ignored. However, to avoid litigation cost and attorney fees I will agree to pay the bogus {$180.00} remaining balance ONLY if your shady collection agency send me a deletion letter agreeing to remove the bogus collection account from all 3 major credit reporting agencies. Once I receive the deletion letter I will call in the payment to satisfy the bogus balance. I cancelled my account with XXXX XXXX because of the terrible service, the questionable contract, and the shady billing scam spins. When I cancelled my account with XXXX XXXX the shady operation billing department immediately debited my bank account in the amount of {$180.00} and then NEVER sent me a bill for the remaining balance, instead, the shady operation was out to quietly seek revenge against me for cancelling the terrible service by intentionally damaging my good credit standing attempting to make it impossible for me to seek honest good service else where. These kind of operation contract collection scams printed by crooked lawyers are only designed to seek revenge against victims for cancelling services, which is truly designed to cause victims extreme harm. Its time the FBI kicks in the incompetent collection skinny swamp doors to drain the smelly collection agency swamp. Thank you for your cooperation and I await your prompt response. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX   XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation