Consumer complaint received 2017-10-14
Company: Selene Finance LP
State: NJ
Product: Mortgage
Sub-product: FHA mortgage
Issue: Struggling to pay mortgage

Complaint:
Up until recently I had a mortgage with XXXX XXXX well in XXXX well so can go was going through a lawsuits with the United States Eithics board ... where they where not allowed to sell or transfer any mortgage..well in that time frame my loan was transferred to Selene XXXX..I contacted my state Bank and Insuurace and found out this company does not have a license to collect in NO by them..but apparently they are hiding behind a XXXX trust..where it says exactly on website that you might see the company name being used on paper work nut they have nothing to do with your mortgage.or collection or with any paperwork.its gives you the opportunity to type in who has your mortgage so you type in name and my mortgage company does not have Selene XXXX.so I call the insurance and banking bureau in NO and they to do t have them listed as having a listing to collect or do anything on behalf of any company.so I started with multiple government officials and they also could not find the able to practice in NO so I got worried because while going through a modification they delivered a foreclosure sale date paper ... i called them even with the H.O.P.E his approved hotineand they stated the terms of the modification of give us XXXX dollers or cash for keys..i like thats not happening I am XXXX k lived her for over 25 years.i said your making it so hard to help and then where proceeded to be yelled at, no matter what and I do t care that you bern through XXXX and fast issues our purpose is to protect our investors and the people who own your loan ..so I asked to speak with them they said there is no way there is no phone number you just go through us ... but you will be loosing your home and o my th I g you can hope is we buy your mortgage back ... and we can do still cash for keys ... i feel they have lied, deviced, malipuated, and engaged in predatory leading..it is my belief and all of the government official that over seas banks and mortgages that they agree also ... because 1 they ca n't practice in the state without having a licence they searched could not find ... and the trustee they ate hiding behind you ca n't get a bold of..per the website. I checked the NMLS ... number and nothing in NJ..only ad a company, when you do it individual search it comes up under 30 people with that name, but none in NJ.si I will be getting a lawyer as I was told to do and also file vo.plaints with OCC, state Aytorny General. The gym, and two other government companies ... so I am..but I no looki g into a lawey and going law suite..for like g, predatory lendening, decite, false advertising as a mortgage on leader heads then removing it .i am beyond stressed and hope to have the forclosure postponed until all these governmental offices gigure put what laws they definitely broke. I tried to work with them because of extreme medical and financial issues to keep my home..but they just want the house with co.i g back with a offer of XXXX or cash for keys ... all I wanted was to pay my modified payment after I got all the issues i was going through is fixed ... but they are o my looking to steel my home hiding under a deciful practices ... .all because I wanted to keep my home ..

Company response to consumer: Closed with explanation