Consumer complaint received 2016-10-11
Company: WELLS FARGO & COMPANY
State: GA
Product: Bank account or service
Sub-product: Checking account
Issue: Problems caused by my funds being low

Complaint:
spoke with a representative on XXXX/XXXX/2016 and XXXX/XXXX/2016 from Wells Fargo that contacted me on XXXX on my personal phone I advised them I will be making a deposit in my overdrawn account they stated that was okay an a offset would not occur, however the following amounts XXXX withdrawn on XXXX however posted on XXXX and XXXX withdrawn on XXXX were withdrawn from my account. These amounts caused the following overdraft fees for amounts that are as low as XXXX occurring a XXXX fee. I reached out to Wells Fargo on several occasions to request the fees be reversed stating the issue above however I was advised I could only receive XXXX dollars back. After being charged XXXX dollars in bank fees for XXXX. I would like the below overdraft fees refund to my account. I believe it is an unfair practice to charge XXXX for less than XXXX. 
OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$1.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$10.00} RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX FEE FOR A TRANSACTION POSTED ON XXXX {$10.00} RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$88.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX FEE FOR A TRANSACTION POSTED ON XXXX {$88.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$22.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX FEE FOR A TRANSACTION POSTED ON XXXX {$22.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$38.00} PURCHASE WITH CASH BACK {$20.00} AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX FEE FOR A TRANSACTION POSTED ON XXXX {$38.00} PURCHASE WITH CASH BACK {$20.00} AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$8.00} RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXXOVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$8.00} RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX. 
Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$10.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXXOVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$10.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$30.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXXOVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$30.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$100.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXXOVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$100.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX/XXXX/16 Expand Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$2.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXXOVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$2.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX/XXXX/16 XXXX Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$2.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX FEE FOR A TRANSACTION POSTED ON XXXX {$2.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX {$35.00} XXXX/XXXX/16 OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$2.00} PURCHASE AUTHORI ZED ON XXXX XXXXOVERDRAFT FEE FOR A TRANSACTION PO

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation