Consumer complaint received 2023-08-10
Company: BMO HARRIS BANK NATIONAL ASSOCIATION
State: KS
Product: Mortgage
Sub-product: Other type of mortgage
Issue: Struggling to pay mortgage

Complaint:
XXXX XXXXXXXX XXXX XXXX XXXX and XXXX XXXX XXXXXXXX took the late XXXX XXXX XXXX XXXX home which I resided in with her for over 5 years at least everything I was making mortgage payments. They were supposed to post a thing in the paper anybody that had any interest in property after her passing should attend City meeting. It was never ran in any paper. I looked. I was power of attorney/durable power of attorney. And making mortgage payments out of my own pocket. I also had a lease agreement with XXXX XXXX XXXX. The bank knew this. XXXX XXXX contacted me on XXXX and then ask me a lot of questions. About XXXX and if there were any executors. XXXX XXXX and XXXX XXXX XXXX owner went in and took over as far as representative and over seeing of estate. Keep in mind Court proceedings that I went to court for. Were a bill that I owed XXXX XXXX XXXX for XXXX XXXX funeral. I wasn't actually there for an eviction. Just to be removed from the premises. And hadme evicted from my own home. Where I was not squatting I had Utilities in my name. And somehow she got Bank information that was not privileged to her. Which I was behind on two payments. I was evicted from my house even though that's not what I was in court for. I was there to vacate premises for being a squatter. She didn't have to follow the guidelines of the law. And the judge overseeing the case just looked past it. Didn't make her file in the proper way in order to do what XXXX XXXX the attorney was trying to do. She is also done this to several other people and taking their homes. At least four that I know of. I don't know how this is legal. And XXXX XXXX also has a real estate company address to her law office on XXXX XXXX in XXXX Kansas but it's not stated anywhere there's no sign saying that that's what's there. But when you call mapping it gives her company plus her address which actually belongs to her law firm. It's some sick way for them to gain Realty for money cuz. If I was a squatter and I had paid utilities within this if they sold the house they'd have to give me the difference after the funeral expenses and any foreclosed type stuff such as final payment on the house through the bank was done I would get the difference according to the law here. At least that's what I've been told. But they're not selling the houses returning them into rentals. Therefore never owing anybody any money. And they let them sit for long periods of time. But reason for evicting and such a timely fashion was because they needed to get in there and wrap the plumbing before it got cold. Which it already been done because they destroyed most of the house and everything in there gutted everything. So that was never even really a liable reason to have somebody evicted And Timely fashion. It's all very confusing. And I was definitely railroaded court. I don't know how many different people have told me that that was against the wall. But I'd like to know for sure. And hope that it doesn't happen to anybody else.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation