Consumer complaint received 2017-09-27
Company: WELLS FARGO & COMPANY
State: AR
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage

Complaint:
First i want to say that i am XXXX (as determined by the SSA in XX/XX/XXXX and still remain so), I am asking for help in the form of a Free Advocate or a Free Attorney to gather all my related information together so that i can adequately gather all of the necessary information that i believe you may require to understand the seriousness and scope of the fraud and deceit that has been committed against me by my Mortgage Company Wells Fargo. Can someone from here contact me ASAP my name is XXXX XXXXe my phone number is XXXX.   
But in short my complaint is that my mortgage Company Wells Fargo address XXXX XXXX XXXX XXXX XXXX Ia XXXX phone XXXX as well as their attorneys XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Ar XXXX phone number XXXX  have comitted Fraud against me in order to cause me to soon lose my home by way of forclosure. THEY WERE VERY SNEAKY IN HOW THEY WENT ABOUT IT, but its basically this they KEPT CHANGING MY CURRENT ADDRESS AND TELEPHONE NUMBER OF WHAT I MADE THEM BOTH WELL AWARE OF OVER 50 TIMES FROM XX/XX/XXXX (when i begain struggling to make my mortgage payments and began to ask for help with a loan modification program, specifically a short sale, to the) UNTIL I RECEIVED ONE OF MY VERY LAST WRITTEN NOTIFICATIONS FROM THEM on XX/XX/XXXX (THIS TIME BY WAY OF CERTIFIED MAIL FROM THEIR ATTORNEYS XXXX XXXX XXXX WHO ARE VERY MUCH INVOLVED IN THIS FRAUD SCAM) which, by the way was also sent to me at a address that i do not live at, have never lived at, and i have told them this over and over and over. They have even lied to the Arkansas bankruptcy courts (my ex husband who is on the loan as well was forced to file bankruptch because of this issue, i wish i could too but unfortunately since i am XXXX i do not have the money to do so), they petitioned the court and asked for a early forclosure sale and got it approved by saying that i did not dispute them asking for this date being moved forward, when the truth is i was never even informed about them even asking for a forclosure date at all period, because again they as well as the Arkansas bankruptch court sent my notification to a incorrect address, again I HAVE NOTIFIED WELLS FARGO< XXXX XXXX XXXX AND THE ARK BANKRUPTCY COURTS OF MY ADDRESS OVER AND OVER BUT STILL THEY BREFUSE TO SEND ME ANY IMPORTAND INFORMATION THAT I NEED TO ME. I do have a response from a complaint that i started back in XX/XX/XXXX- that it took until XX/XX/XXXX for Wells Fargo to gather their well over 70 pages of FALSE DOCUMENTS FILLED WITH LIES, in a packet of information that they sent to me in the mail. I am asking for your help sorting thru these many pages, again as i stated i am disabled, but i can explain some of the CRAZY SCAMS THAT THEY USED IN THESE PAPERS but i  get confused myself in trying to explain it all to someone, can you help me PLEASE. But I my complaints against wells fargo involve failure to allow me a Loan modification, improper forclosure notification, Unfair Debt Collection, Unfair Credit Reporting, Illegal Motion for Relief, Falsification of Consumer Address changes, Causing my co owner on my loan to file bankruptcy, improperly having my home owners company to cancell my insurance so that now my home has been vandalized so bad it is worth only pennies on the dollar(literally it is destroyed). By the way my loan number with wells fargo is XXXX, and I also have a complaint on file with the arkansas attorney general number XXXX, they were lied to as well by Wells fargo when they responded to all my allegations. I am positive i am not the only person that has been done this way by Wells Fargo, in fact I believe it to be a large scal SCAM that came out of the NATIONAL MORTGAGE LAWSUIT from XX/XX/XXXX. THESE were  issues that they were doing back then as well and they were supposed to be corrected under the changes that they agreed to make to the US SUPREME COURT under RESPONSIBLE SERVICING GUIDELINES and ALSO SPECIFIC TO MY CASE THE RETURN INTEGRITY AND ACCURACY TO FORCLOSURE AND BANKRUPTCY PROCEDINGS. Which I assert that both Wells Fargo and XXXX XXXX XXXX have violated almost every single thing that they agreed to fix in these documents in my specific case. WILL YOU HELP ME PLEASE!! I AM BEGGING STOP LETTING THESE LYING MORTGAGE EMPLOYEES AND THEIR ATTORNEYS PUSH INDIVIDUALS LIKE ME AROUND ANY LONGER. As I stated I am XXXX and they have caused me many many days weeks and months of additional suffering both mentally and physically by treating me in this manner

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation