Consumer complaint received 2017-04-27
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Was not notified of investigation status or results

Complaint:
Today  XX/XX/XXXX  at  XXXX  I spoke to  XXXX  in Texas and she transferred me to  XXXX  in the Fraud department in Texas at   XXXX   ... I TOLD  XXXX  the fraudulent account should be removed off my credit report which i s  XXXX / XXXX  Accou nt number  XXXX , These have been in dispute so many times with out resolution.. Also they have not been able to provided me the required info for Account na m  e  XXXX   XXXX  A ccount number   XXXX  .. .. I have filed a complaint for them to verify this account is mine they failed to comply with section  609/ ( a  consumer contract with my signature on it ) as required under Sectio n 609 ( a ) ( 1 ) ( A ) & Section 611 ( a ) ( 1 ) ( A  ). Furthermore, they failed to provide a method of verification as required under Sect ion 611 ( a ) ( 7 )   and under Secti on 611 ( 5 ) ( A ) of the  FCRA I advised them to promptly DELETE all information which can not be verified. The law is very clear as to the Civil liability and the remedy available to me ( Secti on 616 & 617 ) and  they have failed to comply with Federal Law and The items still remain on my credit, Also the inquiries on my account that have never authorized will need to be removed also which they have failed  XXXX   XXXX   XXXX   XXXX  Date of request-  XX/XX/XXXX  -  XXXX     XXXX  Date of request  XXXX  Account name  XXXX  -Date of  XXXX  Account name  XXXX   XXXX   XXXX    XXXX   XXXX   -Date  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX  Date of reques t-  XX/XX/XXXX -Account n ame-  XXXX -Date of  XXXX  Account name-  XXXX   XXXX -Date  of request- XX/XX/XXXX -Account nam e  XXXX   XXXX    XXXX   XXXX  -Date  of request- XX/XX/XXXX  -Acco unt name  XXXX   XXXX   XXXX    XXXX   XXXX  -Date  of request- XX/XX/XXXX -Account na me   XXXX   XXXX  -Date o f request- XX/XX/XXXX   Account name-  XXXX   XXXX  -Date o f request- XX/XX/XXXX -Account n ame- XXXX -Date of  request- XX/XX/XXXX -Account na me-  XXXX   XXXX   XXXX   XXXX  -Date  of request- XX/XX/XXXX  Account name- XXXX  Date o f request- XX/XX/XXXX -Account nam e-  XXXX   XXXX  -Date of request- XX/XX/XXXX  Account name XXXX -Date of request- XX/XX/XXXX  Account name   XXXX   XXXX   XXXX   XXXX   Date of request  XX/XX/XXXX  Account name   XXXX   XXXX   XXXX   XXXX     XXXX  Date of request  XX/XX/XXXX  Account name  XXXX  Date of request  XX/XX/XXXX  Account name  XXXX   XXXX   XXXX  Date of request  XX/XX/XXXX  Account name  XXXX   XXXX   XXXX   XXXX  Date of request  XX/XX/XXXX  Account name   XXXX   Date of request  XX/XX/XXXX  Account name  XXXX   XXXX   XXXX  Date of request  XX/XX/XXXX  Account name  XXXX   XXXX  Date of request  XX/XX/XXXX  Account name  XXXX  Date  of req uest  XX/XX/XXXX  Account name   XXXX   XXXX   Date of request  XX/XX/XXXX  Account name   XXXX   XXXX   Dat e of re quest  XX/XX/XXXX  Account name  XXXX   XXXX   XXXX  Date of request  XX/XX/XXXX  Account name   XXXX   XXXX   XXXX   Date of request  XX/XX/XXXX  Account name  XXXX   XXXX   XXXX  Date of request  XX/XX/XXXX  Account name  XXXX   XXXX   XXXX  Date of request  XX/XX/XXXX  T o some it u p this complaint  XXXX  basically stated to me that there is not away that they could verify the information, they wait to hear ba ck from the creditor and take t here word for it, I told h er that th e consumers have rights and this is  XXXX   XXXX  complaint or dispute I 've filed with them with no information verified, they never verified the proper way the law state. The inquiries need to be deleted and also the  XXXX  and  XXXX  accounts will need to be deleted.     Thanks,  XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation