Consumer complaint received 2023-03-15
Company: Block, Inc.
State: OK
Product: Money transfer, virtual currency, or money service
Sub-product: Mobile or digital wallet
Issue: Fraud or scam

Complaint:
I went to file my taxes and was informed that i have several 1099k forms that's the forms you get when you send or someone sends you money like cash app, XXXX etc.. after looking at them and looking on line i came to find out they were issued to me by square/cashapp/block they are well over XXXX its states that i took p [ ayments over XXXX last year with cards not present that's is Ludacris i have never even seen XXXX in my life i have never had a cash app account i have tried several times to open a cash app but was always denied i was under the impression that i was not allowed because i had a XXXX XXXX  XXXX checking account already now its all making sense they would not open a cash app for me because one was already open these notices of 1099ks were all sent to different states and address that i have never resided in or know of and i reached out to square only to be told that they cant find a account in my name not now not ever to contact cash app i have reached out to cash app many many times almost on a daily basis i called live support i hit support i emailed and all they say is they will get a tax specialist to get back w me in 24 hrs well this has been said to me every single day since XX/XX/XXXX we are now almost done with XXXX and they wont even tell me if the account is still open only well if its identity theft we cant give you any info the heck they mean by that its my name its my social this is crazy i never had a cash app not business not personal nothing the thing that's upsetting me no one will even send me a email to acknowledge what's going on here i need them to fix these 1099k and report to the IRS that they were to the wrong person this is holding me up from doing my taxes i really need to get my taxes and i will get fees added for paying taxes late. THEY NEED TO CONTACT ME AND THE IRS IMMEDIATELY i still dont know if the account is closed or still taking payments because i dont know the cash tag to it and they wont give me any info i want all copies of all documents that were used to create cash app account i want the device id number of the device that sent in or took those payments i want the bank account that the cash app was linked to i want the address that the cash app card was sent to i want the location of the devices that accepted these payments.Furthermore the same time these 1099ks wee issued last year some time i have a valid signed and dated POLICE REPORT THAT PROVES I filed for identity theft there were bank accounts as well as many other accounts that were obtained using ny identifying factors after my wallet was stolen at the gym with a drivers license and social security card and my passport my entire backpack was stolen and i have a police report showing that and that i have been in numerous data breaches and also my information such as name ss and all my credentials are for sale right now in this moment on the dark web .I did not list these 1099 k on the police report due to not knowing about them but if need be i can add them please please i beg you to help me in this very important matter THANK YOU

Company response to consumer: Closed with explanation