Consumer complaint received 2021-03-19
Company: ID Analytics, Inc.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
FIRST : The government, for its part, misleads consumers by leading them to believe that freezing credit reports somehow provides protection of personal information. Consumers are led to believe that XXXX XXXX and XXXX XXXX are " the players '' in the credit reporting field. Even the monitoring and repair agencies only mention these three players when it comes to providing protective fee for service. Again, for its part, the government allows this to go on. Meanwhile the consumers are completely unaware that there are fly by night and splinter companies collecting and reporting life altering personal financial information. 

SECOND : Imposing or lifting credit freezes does absolutely no good. Evidently lenders consider " due diligence '' a XXXX XXXX exercise. They will consult with these " splinter '' companies that may or may not provide accurate or real information on the consumer. 

So moving to the focus of my complaint, Sage Stream LLC. They responded with a negative recommendation to our own petition for credit based on : 1-Distance between address and area code of phone 2-Limited history at this address 3-Limited history at this phone 4-Too few active accounts I have, in hand, a XXXX XXXX credit report less than one week old. It shows an unblemished record for greater than 10 years! 

As far as the citations from Sage Stream go, how can a phone number from central florida be too far from an address in central Florida? What does that even mean? Evidently, 5 years at our present address with a history of mortgage, auto lease, credit cards, utilities, and HOA aren't enough. 

It does not appear that Sage Stream LLC has any relevant credit information on myself or my wife. If they do, it's obvious that a faulty automated algorithm is being employed to mine the information in building a report. 

1-Sage Stream LLC should be held accountable for the credit denial. 
2-Sage Stream LLC should be investigated to determine whether or not they maintain consumer information in a manner prescribed by law. 
3- Sage Stream LLC should be thoroughly investigated to determine the accuracy of the consumer information being maintained. 
4-Sage Stream LLC should be thoroughly investigated to determine the validity of their computing algorithms. 


Sagestream , LLC XXXX XXXX of XXXX XXXX XXXX, CAXXXX Contact : XXXX XXXXTitle : Chief Executive OfficerPhone : ( XXXX ) XXXX : www.sagestreamllc.com Sector : Business ServicesCategory : Credit Reporting ServicesIndustry : Consumer Credit Reporting Bureau XXXX XXXX Name : Credit BureausXXXX XXXX Business Description Sagestream is located in XXXX XXXX, California . This organization primarily operates in the Consumer Credit Reporting Bureau business / industry within the Business Services sector. This organization has been operating for approximately 6 years. Sagestream is estimated to generate {$180000.00} in annual revenues, and employs approximately 5 people at this single location.

Company response to consumer: Closed with explanation