Consumer complaint received 2017-07-06
Company: Ocwen Financial Corporation
State: OH
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Trouble during payment process

Complaint:
Complaint With CFPB : On XX/XX/XXXX, 2017 CFPB filed a complaint against Ocwen for various reasons, some of those reasons are very similar to my complaint ( s ). <P/>There are several reasons for this complaint against XXXX and Ocwen, not solely against Ocwen. <P/>I am making a complaint and asking CFPB to intervene. <P/>1. We entered into settlement negotiations with Ocwen based on their non-ownership. 2. Ocwen has suggested to modify the loan and/or other loss mitigation resolutions with an appeal option but instead cancelled my application without notice, review, contacting owner/lender or XXXX. 3. A foreclosure suit should be dismissed and or continued to be stayed until a resolution is made between both parties based on their non-ownership. 4. They do n't own the note and mortgage and never provided an accurate validation of debt of ownership. Please reference foreclosure complaint and attachments. 5. There was {$150000.00} forgiven by XXXX - and based on what XXXX and Ocwen are suggesting is owed would prevent us from selling our home without a short sale. <P/><P/>XXXX filed a complaint for foreclosure against me ( attached ). This complaint has no merits ( attached ). They claim to own my note via XXXX but the note and land records prove they do not own the note and mortgage ( attached ). <P/><P/>Their foreclosure complaint and XXXX ( attached ) even concedes that XXXX owned both the note and mortgage. This is important as XXXX never assigned the mortgage to XXXX and their standing of XXXX was transferred by XXXX XXXX who was not authorized by XXXX to transfer via XXXX on XXXX behalf and has been linked to several false statements and errors in foreclosure cases ( attached ). <P/><P/>If XXXX owned the note and mortgage they would need the necessary assignment from XXXX to XXXX and then XXXX to XXXX and the note would have had to be endorsed from XXXX to XXXX then endorsed from XXXX to XXXX then XXXX to XXXX. <P/><P/>Additionally, XXXX forgave {$150000.00} prior to them transferring servicing rights to Ocwen and Ocwen acknowledged the forgiveness in the statement ( attached ). <P/><P/>Based on the dispute we began to enter into settlement negotiations base on 2 previous complaints with CFPB about ownership and their lack to provide a validation of debt. <P/><P/>This agreement was a initially purposed for approximately {$300000.00} then changed to {$260000.00} for loan purposes. There were some title issues that prevented the settlement offer to be complete and another request for 30-45 days after loan pre-approval by the lender to close and 30 day settlements granted but the title issue still remained and was unable to close. <P/>In order for this settlement to work we would need to be granted approval of the amount and 30-45 days after gaining approval from the lender. <P/>Lastly, Ocwen on 2 separate occasions has stated that the lender may have interest to modify the loan ( attached ). However, they refuse to check with the owner of the loan to see if a modification can be established. Instead they sight a prior note in the computer dated prior to the letter dated X/XX/17 and cancel the options to mitigate without contacting me or XXXX or lender based on negotiations discussions for a settlement. I should of been granted all options based on their X/XX/17 correspondence and solicitations

Company response to consumer: Closed with explanation