Consumer complaint received 2020-08-19
Company: ALLY FINANCIAL INC.
State: FL
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Getting a loan or lease
Sub-issue: Fraudulent loan

Complaint:
XX/XX/2020 ... NOTE : I am XXXX yrs old, on XXXX as my only income, taking many XXXX   that cause me to be somewhat XXXX, XXXX  & XXXX. I have never purchased nor owned a new car in my life. Son called me from XXXX XXXX XXXX, XXXX, XXXX XXXX, asking me to come to the dealership immediately to " co-sign '' for a Truck. When I arrived, my son, his wife, the salesman ( XXXX XXXX ) and a stack of papers were waiting for me. I asked where the truck was and was told it was " in the back ''. The salesman, XXXX, had another customer waiting and informed me in a polite way that we needed to hurry. I began signing. The last form was the contract with the price and I then realized this was for a brand new truck, XXXX  XXXX XXXX XXXX. I began trying to read everything and was reminded by the salesman & my son that everyone was in a hurry. I asked why the paperwork stated " buyer '' & " co-buyer '' and I was signing as the buyer. XXXX stated co-buyer & co-signer mean the same thing and the only reason I was designated as buyer was because my credit was better than my sons. Special note here, my son has violent outbursts, usually directed toward me. At this moment I felt pressured by everyone there, not thinking clearly due to my meds of course, ignorant and fearing my son, I signed. XXXX than returned with a key and handed it to my son. I asked if I got one too and he stated " no '' only one key because they are so expensive. I left. Recently ( XX/XX/2020 ) my son and I had another violent altercation so I began looking into the truck payments and other information I could find. My son had kept me in the dark once the truck was purchased and I learned not to ask. I did receive toll violations in my name with pictures of the truck. I went to the dealership requesting paperwork, information, advice and a key and was treated poorly. I did get the paperwork, was informed it was co-ownership not co-signing and I couldn't get a key unless I paid for one, keys were only available from the dealer & I would have to bring the truck to them to make it ... Of course, without a key to get the truck there, that was impossible. I am now aware, the 2nd key to the vehicle was handed to my sons wife, before I arrived?, to sign the papers. My son has made every payment late and informed me plans on continuing to do so, he doesnt care if he ruins my credit, gets my drivers license suspended, I cant register my car because of his non payment of fines, etc. I feel helpless. I feel that plans were possibly made between the salesman & my son, before I arrived, to get the loan thru, take advantage of me & give me false and/or as little information as possible. How does someone on an income of {$1300.00} a month get approved as a BUYER for a {$55000.00} Truck? My son knew the medications I took daily and the fear he instills in me. I am now searching to find legal help

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief