Consumer complaint received 2023-02-13
Company: JPMORGAN CHASE & CO.
State: IL
Product: Money transfer, virtual currency, or money service
Sub-product: Domestic (US) money transfer
Issue: Fraud or scam

Complaint:
blue seal in the middle of it. On the sheet were XXXXwith dollar amounts next to each name. I saw my name in # 18 with another persons name a XXXX XXXX with XXXX next to her name. below her name also # 18 was my name XXXX XXXX with XXXX! There were three colums on this page first was a name, second was a dollar amount and third column said either Delivered or Pending. The phone number this text came from is ( XXXX ) XXXX XXXX had received a sheet showing various amounts of Grant money to claim and an amount next to it of what I would have to pay to get the funds. I chose XXXX as I planned on starting a Non for Profit helping recently incarcerated women get their lives back in order upon release from XXXX. I wrote up a business plan and had begun recruiting woman whom I felt confident could bring much experience and knowledge to my organization.So after the XXXX it read that I had to pay XXXX to receive this XXXX. I verified with Attorney Sessions if this was corrrect. He assured me he was a man of faith and he would never lie to me or lead me to try and get money from me for his personal gain.I went back and forth with XXXX to convey everything he told me to see if she had been told the same information. She veified that yes she had been told the same and believed he was a XXXX XXXX  XXXX and I should just believe him and do what he suggests. By this time he had my full name, address, phone number, email and a picture of my home!! All pesonel information now out on the dark web!!!!! Attorney Sessions first asked me to send money from XXXX to a XXXX XXXX for XXXX. I asked this person was and he said just do as I say. I sent it to XXXX XXXX. The next day he told me to XXXX XXXX to a XXXX XXXX. I did that also. Ok. So now I had paid the XXXX he requested and I fully expected to collect my XXXX. The next day XX/XX/2023 there was a problem and he needed me to wire Transfer XXXX to XXXX XXXX to the receiving bank XXXX XXXX XXXX, account number XXXX XXXX XXXX XXXX XXXX XXXX. he wouldn't share any details with me only insisted I transfer an additional XXXX. I said NO!! I want out of this return my funds back to me. I am a XXXX  mom and do not have any extra money to pay criminals with. This was my Savings account!! He had XXXX call me and explain to just calm down this will all work out, it did for her and to just be patient. He then asked me to Wire XXXX to him Attorney XXXX XXXX. On the XX/XX/2023 he once again asked me to wire XXXX XXXX XXXX. To XXXX XXXX XXXX  account # XXXX XXXX XXXX XXXX XXXX, WA XXXX. I reached out to a friend XXXX XXXX and asked her how much she paid for her money? Was it what the sheet said. She said yes. I said I've already paid him XXXX not including the XXXX wire transfer fee each time I transfered funds.On XX/XX/2023 I receive a text from ( XXXX ) XXXX text read Hello. How are you doing mrs. XXXX. Your number was forwarded to us by general attorney XXXX XXXX that your money has to be delivered to through our XXXX  management Are we correct and if this is a wrong address let us know before we can proceed. XXXX eplied back that that I am XXXX XXXX. He or she asked me to verify my home address!!!! I said what is your ETA? We will have to issue some documents for you from federal government which I think XXXX will have told you about. XXXX is asking for the new amount. Checking the new amount your name is in # 18 in the list Can you of from that now? I texted back What do you mean? Why is there another person in # 18? And why is it more XXXX more than I requested?? I got NO reply!!!! On XX/XX/2023 he said there was a problem and I should be happy I'm receiving XXXX more!! I explained NO I am not. I am almost out of money!! Do you not understand I have a child and am a single mom making ends meets. he wasn't fased in the least bit but reassured me I'd have my money soon. I tried again to back out and pleaded to retun my money!!!! Send back my original funds I've paid you. He agreed and said alright he would send my monies back!!! On XX/XX/2023 he said I had to pay additional tazes on the additional XXXX. I argued with him back and forth and said I never asked for an additional XXXX. I DO NOT HAVE ANY MORE MONEY TO SEND TO YOU!!! ! On XX/XX/2023 DUMDY ME wired the XXXX to XXXX XXXX at XXXX XXXX XXXX  account # XXXX XXXX XXXX XXXX XXXX, WA.Now as luck should have it, XXXX XXXX sent me pictures of a horrible accident between a XXXX  truck and a few other unrecognizable vehicles. The driver was in Intensive care. Next the Feds/Police consfiscated my funds. They held it at a Customs facility or at least the pictures he sent were of a US Customs Agent.To claim my money I had to pay an additional XXXX for some tax in order to release the money!!! I have been so sick to my stomach, not sleeping and scared out of my mind. I thought I might go insane and lose my mind. This is an atrocious sick game played by these criminal master minds.On XX/XX/2023 I wired my last amount of XXXX to XXXX XXXX at XXXX XXXX XXXX  acct # XXXX XXXX XXXX XXXX XXXX, WA XXXX. I went into my XXXX branch so humiliated, nervous and very frightened. I asked to speak to the XXXX XXXX XXXX XXXX XXXX. He was not in. i called him and explained I was conned by criminals and I desperately need his help getting all my money back plus additional funds for the release of all my Personal information on the dark wed!!!! He said he would look into this matter and call me back. he called once and was still investigating. he is a very difficult man to track down!!! I reported this to the FTC and another entity which is banking. They told me they don't handle these types of cases. If I had money I'd hire a lawyer to clear this disaster up, get all my monies back and press charges against attorney XXXX XXXX and XXXX XXXX. adly due to criminals I don NOT have the funds to pursue any legal action!! I am in an absolutely awful situation. I need to move out of my rental and have NO money to purchase a Townhome for me and my daughter!! I am so angry, frustrated, don't trust people and sickened my own bank where I've been banking for many years is NOT helping me retrieve all my money back!!! I am supposed to be looking for employment and can barely bring myself out of my bed these last years. It absolutely makes me sick to my stomach and I can not begin to imagine anyone doing this to another person. They should be forced to pay all my monies back and compensate me for all my personal information on the dark web!! I receive several scam, fraud phone calls everyday andnumerous bogus spam emails!!!! My printer is not working and I have all supporting documents in my home.

Company response to consumer: Closed with explanation