Consumer complaint received 2017-03-28
Company: WELLS FARGO & COMPANY
State: IL
Product: Mortgage
Sub-product: Other mortgage
Issue: Loan servicing, payments, escrow account

Complaint:
On XX/XX/XXXX I signed a Mortgage with long-time bankrupt XXXX company, where XXXX was not a Mortgagee. On XX/XX/XXXX Wells Fargo bank acting under glimpse of " XXXX '', defunct since XX/XX/XXXX, filed foreclosure case against me based on false statements and forged documents. As of today I have not received ANY meaningful respond from Wells Fargo bank regarding my demand to stop fraudulent foreclosure case based on false statements ( perjury ) and accompanied by forged, robo-signed documents prepared by Wells Fargo employees who impersonated as " XXXX Assistant Secretary '' and " Vice President of Loan documentation '' -- the positions they never held. XXXX XXXX ( XXXX Veteran ). The only letter mailed by Wells Fargo bank was their usual runaround from " XXXX '' where she informed that " we expect to complete our research on or before XX/XX/XXXX ''. No need to say, I as of today, XX/XX/XXXX, never received ANY respond from Wells Fargo bank, except nearly XXXX ( XXXX!!! ) identical letters ( all electronically signed ) sent me during XX/XX/XXXX-XX/XX/XXXX where Wells Fargo employees advised me that they " need more time to compete research ''. This is in addition to a binder- worth of identical absurd runarounds Wells Fargo bank mailed me since XX/XX/XXXX, without any meaningful respond. 
On XX/XX/XXXX Wells Fargo bank sold my property to the third party buyer, in the most fraudulent manner - where long-time defunct " Trustee '' XXXX, acting under purported authority of Trust XXXX ( a not existing entity, as proven by SEC letters of XX/XX/XXXX and XX/XX/XXXX ) prepared a fake Deed where Wells Fargo bank low-paid loan analysts acted as " Vice Presidents of Loan Documentation '' ( positions they never held ) when they transferred not-existing rights to the buyer, On XX/XX/XXXX Wells Fargo bank mailed me a letter where they advised me that they sold ( transferred ) their servicing rights to a new mortgage Servicing company, XXXX, who confirmed this transfer and on XX/XX/XXXX XXXX mailed me a letter informing me that beginning XX/XX/XXXX I should mail them my mortgage payments for the property which was sold more than 2 month ago. XXXX also advised me that no other terms of my mortgage will changed. When I contacted XXXX for explanations, they were not able to provide me ANY documents in support of this transfer, and refuse to provide explanations as of today. Both, Wells Fargo bank and XXXX completely ignore all my demands for documents related to this sudden transfer of mortgage servicing rights ; and refuse to communicate with me on this matter. The only respond from XXXX was on XX/XX/XXXX where they promised to provide me information, however, its been over the month and I did not received any respond neither from Wells Fargo bank, or XXXX ( who never contacted me at all ) ; or XXXX. I respectfully request CFPB to take REAL steps to confront Wells Fargo bank and its co-conspirators, XXXX and XXXX massive fraud ; and provide me copies of all documents related to my loan with XXXX as well as Wells Fargo bank rights to foreclose on me, sell my property and transfer its so-called " servicing rights '' to XXXX AFTER my property was illegally sold by purported Trustee XXXX. XXXX demand for non-exisitng debt is a direct violation of RICO, XXXX and FDCPA acts and must be treated as such.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation