Consumer complaint received 2016-07-05
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: AZ
Product: Bank account or service
Sub-product: Other bank product/service
Issue: Account opening, closing, or management

Complaint:
Bank Of America " BOFA '' acknowledges chronic assault against my personage as a customer of BOFA : by consistent criminal attempts, BOFA employees try to assault me when I access my [ paid for ] XXXX deposit box at the XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX CA XXXX despite the safety deposit box rent of automatically deducted each year from my BOFA checking account ending XXXX : last payment XXXX/XXXX/XXXX valid until XXXX/XXXX/XXXX, {$240.00} Yet, almost every time I try to access my safety deposit box, BOFA employees cause a situation where I am more than vulnerable to assault. For instance : I will ask to access my box : they will allow some other person to enter the safety deposit box vault before me and then ask me to enter while that person is still occupying the secured area and/or while the vault is actually still open. I decline : I sit outside at the lobby area waiting for the vault to be closed after it was opened for some other person and until that other person has exited the safety deposit box secure [ locked ] area completely. I have told the BOFA employees at that location : " Because it 's kind of icky ... '' At other times : BOFA employees allowed me access to the secure locked area of the safety deposit boxes -- opened the vault to for me to take my box out -- and then while the vault is still open and I have my box out, the BOFA employees allow other persons [ more than one ] into the locked vault area too. I wrote a letter of complaint : [ attachment : TYF BOFA Complaint ] ; the very next time I went to access my safety deposit box, a breach of security contract situation happened again. Now : BOFA said BOFA was a garnished or " served '' documents for BOFA to allow career criminals to " levy '' my safety deposit box -- with no legal right, no court order : despite BOFA having no legal ability to do that -- which IS FELONY FALSE PRETENSE FRAUD/CRIME OR IS COMPLETELY ILLEGAL. BOFA EMPLOYEES HAVE BEEN TRYING TO PREVENT ME FROM RETRIEVING MY DOCUMENTS/ITEMS -- BOFA EMPLOYEES HAVE BEEN TRYING TO STEAL THE CONTENTS OF MY SAFETY DEPOSIT BOX -- FROM MY SAFETY DEPOSIT BOX AS AN EFFORT TO MURDER/ROB/IDENTITY THEFT MY PERSONAGE. By bank regulations for the renting of safety deposit boxes : all of what BOFA employees have tried is a violation ; BOFA is not allowed to deny me access to my property within my safety deposit box because of illegal [ criminal seizure ] 'levy '. 
THERE IS NO LEVY : NO COURT CAN ISSUE A LEVY AND BOFA EMPLOYEES DO NOT GET TO DECIDE ONE BECAUSE THEY ARE XXXX. This complaint is related to the list XXXX [ XXXX/XXXX/XXXX ], XXXX XXXX XXXX/XXXX/XXXX XXXX, [ XXXX/XXXX/XXXX ] XXXX ; [ XXXX/XXXX/XXXX ] XXXX, [ XXXX/XXXX/XXXX ] XXXX ... 
XXXX ... BOFA acknowledges an account ending XXXX ' as being mine : no bank records, no bank statements, no information whatsoever about that account is provided to me : yet BOFA says that 's my account too and BOFA refuses to allow me any documentation for it. I 've filed these same complaints with the OCC : the OCC has ordered BOFA to disclose my account ( s ) information to be per the law -- make corrections to debits/credits -- and for BOFA to fully disclose the proper credits/debits to my BOFA account records and by presenting a legitimate monthly banking statement. BOFA has failed repeatedly to do so and it 's been chronic over a period of years already. Instead : BOFA employees are trying to murder me by withholding my funds/assets/property and in order to steal my bank deposits and literally to attempt identity theft of my personage. All of it illegal : XXXX XXXX employees -- like XXXX employees -- do not behave any better and THEIR CRIMINAL ATTACKS AGAINST ME MUST STOP. I have to be allowed to access my funds for my own survival and immediately.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation