Consumer complaint received 2023-08-03
Company: Radius Global Solutions LLC
State: TN
Product: Debt collection
Sub-product: I do not know
Issue: Communication tactics
Sub-issue: Used obscene, profane, or other abusive language

Complaint:
I am writing to formally complain about the conduct of Radius Global Solutions LLC regarding an alleged debt that I believe violates the Fair Debt Collection Practices Act ( FDCPA ). I have experienced several concerning instances that warrant your immediate attention. 

On XX/XX/2023, I received a letter ( Exhibit A ) from Radius Global Solutions LLC, stating that I owe an alleged debt of {$1200.00}, referencing account number XXXX. Subsequently, on XX/XX/2023, I received a second letter ( Exhibit B ) requesting a payment of {$440.00} by XX/XX/2023. 

In response to these communications, on XX/XX/2023, I sent Radius Global Solutions LLC a letter ( Exhibit C ) explaining that I did not consent to the purchase, obtainment, or use of my non-public personal information, as it constitutes a breach of my personal privacy. Along with this letter explaining my rights, I enclosed an Affidavit of Non-Consensual Disclosure of Non-Public Personal Information in violation of 15 USC 6802 ( Exhibit D ). This letter was received by Radius Global Solutions LLC on XX/XX/2023, at XXXX XXXX as confirmed by Certified Mail with Return Receipt Requested ( Exhibit E ). 

Despite my attempt to address the matter, on XX/XX/2023, I received a third letter ( Exhibit F ) demanding a payment of {$500.00} by XX/XX/2023. On XX/XX/2023, I received a fourth letter ( Exhibit G ), acknowledging receipt of my letter from XX/XX/2023, but stating an inability to locate an account with the information provided. 
I must emphasize that the alleged account number XXXX provided in my correspondence matches the account number consistently used in all of Radius Global Solutions LLCs communications to me, which raises concerns about false and misleading practices. 

Moreover, on XX/XX/2023, I received a fifth letter demanding payment of {$510.00} by XX/XX/2023. This pattern of continued harassment and inconsistency in your communications further exacerbates the issue. 

Based on the aforementioned instances, the following violations of the FDCPA have occurred : 1. False or misleading representations : The discrepancy in account information between your letters and my correspondence ( Exhibit G ) raises concerns about false or misleading representations. 

2. Harassment or abuse : Your company 's persistent communication demands despite my attempts to address the matter may be considered harassment under the FDCPA. 

I request that Radius Global Solutions LLC immediately ceases any further communication related to this alleged debt and takes necessary actions to address the FDCPA violations outlined above. Furthermore, I expect a written response to this complaint for the FDCPA violations within 30 days of receipt of this letter, providing a detailed explanation of the actions taken to rectify the situation. 

If the situation is not adequately resolved, I will not hesitate to file a formal complaint with the appropriate regulatory authorities and seek legal counsel to protect my rights under the FDCPA. 

Please consider this as my formal notice, and I anticipate a prompt resolution to this matter. 

Sincerely, XXXX XXXX Enclosures : Exhibit A : [ copy of the first letter received ] Exhibit B : [ copy of the second letter received ] Exhibit C : [ copy of my letter to Radius Global Solutions LLC ] Exhibit D : [ copy of the Affidavit of Non-Consensual Disclosure of Non-Public Personal Information ] Exhibit E : [ proof of delivery via certified mail receipt ] Exhibit F : [ copy of the third letter received ] Exhibit G : [ copy of the fourth letter received ]

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation