Consumer complaint received 2015-04-28
Company: TRANSWORLD SYSTEMS INC
State: TX
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
XXXX, via a debt from XXXX, BOTH with horrendous track records and even federal suits for their practices, have falsifed phone records and dates related to a " supposed debt '' and now are either unreachable, not willing to provide any records or proof, and are extending the date of the supposed debt to keep it on my credit report in order to maintain leverage. I spoke with our cable/tv/internet provider, XXXX XXXX, and they verified that from XXXX XXXX - XXXX, we had our services through them. On our credit report, it shows XXXX, via their company Transworld Sys Inc, claims a debt of {$310.00} owed for XXXX service. Again, we cancelled this service in XXXX, as proven by XXXX 's records and other evidence. After not in any way being able to get through to anyone at Transworld for hours, being sent to dead end numbers, etc, I called XXXX XXXX. They also refused to produce any proof, even if I was willing to pay the debt, because it was sent to collections, although apparently XXXX after we stopped paying. They had changed the dates from XXXX to XXXX, and said my wife called in to say " we couldnt afford the service '', made a payment for what was owed, but then, becuase they say " she didnt discontinue the service '' ( which is a lie, because she ordered XXXX, and the entire incident was XXXX not XXXX ), they kept billing. Even now, they say if I give them {$410.00}, even though they can and will provide no proof ( and I can so they will not ) they will only " discontinue the service '', now XXXX years after we did cancel it, even XXXX years after they said we last called and paid. But they can not remove it or mark it paid becuase I would have to do that with XXXX Transworld XXXX who I can not get anyone to even discus taking payment for this fraudulent bill. Then, Transworld, did a {$310.00} " write off '' in XXXX XXXX, making it look like a new debt and resetting the seven yr period, almost a XXXX after I last had this service. NEITHER company will provide any proof, address the credit issue even if I pay this fraudulent bill, that all it would take it XXXX of them changing the notes and date in their private records, and then Transworld making a " Credit Action '' in XXXX, right in line with their deviant and criminal corporate history that has landed them in hot water with the FTC previously, and in court- and losing the case. I am disgusted. Even I WANTED to pay for this pile of lies, I have no counter-party, no bill ( because I live in another state ), no one who will provide any record, no one who will agree to mark it paid if I were to pay for this fraudulent bill ... nothing. BOTH companies should be fined for their illegal activities and my credit report made right unless something besides the provably wrong " records and notes '' in their internal systems, not to mention them intentionally not disconnecting the service when we asked it be in XXXX of XXXX, ALL designed to produce this outcome in which the consumer has no way to defend themselves ( it has been a XXXX ) and no recourse whatsoever. No one will even send a bill. They dont even know my address. These people should all be jailed. Please live up to your name and " Protect the consumer '' from these predatory and illegal actions, as these companies operate with such impunity and arrogance knowing there is nothing that can be done t stop them

Company response to consumer: Closed with explanation