Consumer complaint received 2016-08-03
Company: R & B Corporation of Virginia
State: VA
Product: Debt collection
Sub-product: Medical
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt was discharged in bankruptcy

Complaint:
I wrote to XXXX Hospital and Credit Control in XXXX XXXX, Virginia because I have several medical accounts that were included in bankruptcy in XX/XX/XXXX. Most accounts were updated and said included in bankruptcy until the discharge. I spoke at length with the collector, XXXX XXXX back in XX/XX/XXXX, prior to the discharge which prompted her to create identical accounts under each hospital or doctor name as collections and then as Credit Control, doubling the collection accounts. Now, after receiving my annual credit report there are still all of the original accounts, credit control accounts and a triplicate listing with no creditor info, no dollar amount, but a new collection account. I wrote to the hospital in question, since I had no luck talking to XXXX XXXX at Credit Control, she is just antagonistic and cruel, because she knows she 's dealing with sick patients who ca n't afford to pay their bills. The bills, for the most part are as follows : Please correct several accounts on all three of my credit reports that are in error and need to be removed because they were included in Bankruptcy and when I spoke to one of your collectors they agreed to remove the items once I provided information. The last XXXX of my social is XXXX and dob is XXXX/XXXX/XXXX. There are several locations, some items are not identified as XXXX but have the same account number structure : XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX Listed 3 Times XXXX XXXX/XXXX/XXXX XXXX Ex XXXX XXXX XXXX Listed 3 Times XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 Times XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX Listed 3 Times XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX Listed 3 Times XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX Listed 3 Times XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX Listed 3 Times XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX/Credit Control Listed 3 Times XXXX XXXX/XXXX/XXXX XXXX XXXX XXXX XXXX XXXX/Credit Control Listed 3 Times All accounts are listed multiple times on each credit report and I would like all entries removed. Please acknowledge my request by email as soon as the corrections have been made. 
If you have any questions or find any additional errors when you investigate and correct, please correct those items as well. 
Thank you, XXXX XXXX When I called to follow up, XXXX XXXX began screaming at me, telling me she had no idea what I was talking about, she remembered me, and had no intention of removing the inaccuracies. She kept hanging up on me and then threatened to call the police. This company is totally unwilling to correct the items, there should not be any open items on my credit. I asked them to correct and they said, they did. That is not true. 
Per XXXX XXXX XXXX, Compliance Officer Credit Control Corp. ( CCC ) XXXX XXXX XXXX XXXX, VA XXXX There are no inaccuracies, there are, but they refuse to report fairly. 
I would like assistance to correct the items and hope to have most or all entries deleted as they are no longer valid debts.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation