Consumer complaint received 2022-08-23
Company: Experian Information Solutions Inc.
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Experian XXXX XXXX XXXX XXXX, TX XXXX XX/XX/XXXX Re : Letter to Remove Inaccurate Credit Information To Whom It May Concern : I received a copy of my credit report and found the following item ( s ) to be in error : 1. The following account is not mine XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 
2. The following account is not mine XXXX XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 
3. The following account is not mine XXXX XXXXXXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 
4. The following account is not mine XXXX XXXX XXXXXXXX Account Number : XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX Mail Current Status - Processed For Delivery ( XX/XX/XXXX XXXXXXXX XXXX  ) Letter Mailed Date and Time XXXX XX/XX/XXXX XXXXXXXX XXXX Pass through - Standard Recipient Address - XXXX XXXX XXXX  XXXX XXXX TX XXXX Please remove it from my credit report. 
5. The following account is not mine XXXX XXXX XXXXXXXX Account Number : XXXX Please remove it from my credit report. 
6. The following account is not mine XXXX XXXX BANK XXXX Account Number : XXXX Please remove it from my credit report. 
7. The following account is not mine XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
XXXX. The following account is not mine XXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
9. The following account is not mine XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
10. The following account is not mine XXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
11. The following account is not mine XXXX XXXX XXXXXXXX Account Number : XXXX Please remove it from my credit report. 
12. The following account is not mine THE BANK XXXX XXXXXXXX Account Number : XXXX Please remove it from my credit report. 
13. The following account is not mine XXXX Account Number : XXXX Please remove it from my credit report. 
By the provisions of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. It is my understanding that you will recheck these items with the creditor who has posted them. Please remove any information that the creditor can not verify. I understand that under 15 U.S.C. Sec.

1681i ( a ), you must complete this reinvestigation within 30 days of receipt of this letter. 
Please send an updated copy of my credit report to the above address. According to the act, there shall be no charge for this updated report. I also request that you please send notices of corrections to anyone who received my credit report in the past six months. 
Thank you for your time and help in this matter. 
Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XX/XX/XXXX Re : Letter to Remove Inaccurate Credit Information To Whom It May Concern : I received a copy of my credit report and found the following item ( s ) to be in error : 1. The following account is not mine XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 
2. The following account is not mine XXXX XXXX XXXXXXXX Account Number : XXXX Please remove it from my credit report. 
3. The following account is not mine XXXX XXXX XXXXXXXX Account Number : XXXX Please remove it from my credit report. 
4. The following account is not mine XXXX XXXXXXXX BANK XXXX Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Michigan XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX Mail Current Status - Processed For Delivery ( XX/XX/XXXX XXXX XXXX ) Letter Mailed Date and Time - XX/XX/XXXX XXXX PM Pass through - Standard Recipient Address - XXXX XXXX XXXX XXXX, GA XXXX Please remove it from my credit report. 
5. The following account is not mine XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
6. The following account is not mine XXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
7. The following account is not mine XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
8. The following account is not mine XXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. 
9. The following account is not mine XXXX XXXX XXXXXXXX Account Number : XXXX Please remove it from my credit report. 
10. The following account is not mine THE BANK XXXX XXXXXXXX Account Number : XXXX Please remove it from my credit report. 
11. The following account is not mine XXXX Account Number : XXXX Please remove it from my credit report. 
By the provisions of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. It is my understanding that you will recheck these items with the creditor who has posted them. Please remove any information that the creditor can not verify. I understand that under 15 U.S.C. Sec.

1681i ( a ), you must complete this reinvestigation within 30 days of receipt of this letter.

Please send an updated copy of my credit report to the above address. According to the act, there shall be no charge for this updated report. I also request that you please send notices of corrections to anyone who received my credit report in the past six months. 
Thank you for your time and help in this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation