Consumer complaint received 2020-04-17
Company: DISCOVER BANK
State: FL
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-issue: Credit card company isn't resolving a dispute about a purchase on your statement

Complaint:
XX/XX/2020 Discover Card XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, Utah XXXX, FL. XXXX XXXX XXXX XXXX RE : Response to Vendor 's Reply ; Case No. XXXX ; Card XXXX Hello, This is my 3rd letter to Discover Card RE : the Fraudulent Business of XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX Even though I claimed Fraud by him, apparently Discover inferred I meant that my signature did Not buy his product ; hence, XXXX replied with documents to prove I had signed my Card to purchase his Software program. 

CLARIFICATION : I am not claiming a Fraudulent signature basis ; I bought his Fraudulent software program in early XXXX, 2020. 
The Fraud I am claiming is that I did NOT ever receive the Program & Services I paid for! This qualifies for the CHARGEBACK I have been Requesting for the last month due to the Following DISCOVER -Chargeback Reasons XXXX Rules : Code RG : Non-Receipt of Goods or Services Code RM : Quality Discrepancy I Never received the program ( in accurate working order ; it did NOT come close to working like he promised! ) and never received the 'Timely & Accurate ' Listings of Real Estate properties [ at XXXX cents on the dollar ]! that XXXX XXXX about in his Various email/Ads he sends out to Unsuspecting citizens monthly! 

XXXX brags he provides Pro Support = another LIE! His support staff act like a bunch of jr. High school girls ; totally Untrained ; give XXXX service ; are famous for Replys with a [ Canned Email Template ] telling you to go to XXXX XXXX Website ( XXXX XXXX ) to find the answer ; but Fail to tell you where on the website the answer might be Hiding! His support Staff wasted Hours of my life the 1st month XXXX XXXX & XXXX XXXX giving me the runaround most of the time. 

Support Staff [ Blocked ] My Access to Program 3.5 Days I bought 2 Software programs from XXXX XXXX in XXXX, 2020. 
I was so frustrated by the XXXX & Nonworking of the 1st program ( ReallyFlipNow ) I sent them an Email to Cancel it [ within 3 days ] of buying it, about XXXX, 2020. 

At the same time, I went into his Website/Forum and Posted Negative Comments about how Fraudulent his product was. 
( * ) As Unlawful RETALIATION [ against a Senior citizen ] they BLOCKED ME OUT of the program!! For 3 days ( Over the weekend. ) I was REFUSED access to [ XXXXXXXX XXXX XXXX program I had paid {$1400.00} for, on my Discover Card. 

Then, XXXX XXXX Lied ] in our phone conversation, falsely claiming I had requested it = a blatant LIE!! 
then, XXXX XXXX XXXX sent a Falsified copy of that Phone Conversation to Discover to [ Decieve ] Discover to make it FALESLY LOOK LIKE I had requested it = BIG XXXX LIE!!! 

XXXX XXXX sent me an Email the 1st week of XXXX, 2020. I watched it. In it he stated 1 year Guarantee on his XXXX XXXX XXXX XXXX  Software program ; that is the main reason I bought it ; because of his GUARANTEE! 

NOTICE : when he submits his Company 's Disclaimer/Agreement with Customers, XXXX Completely BLANKS OUT HIS GUARANTEE!!! that is XXXX XXXX!!! 
and resorts to his Attorney 's Fancy-legal language making it Falsely Appear as there are No Refunds available. 
XXXX XXXX is a Blatant LIAR!! 
XXXX XXXX is a major XXXX XXXX!!! XXXX XXXX XXXX is XXXX XXXX XXXX by the thousands-per-month, WORLDWIDE!! 
XXXX XXXX XXXX is LIEING LEFT & RIGHT to Credit Card Companies to [ Deceive them ] into holding up his Crooked/Fraudulent Charges for FRAUDULENT PRODUCTS that DO NOT WORK as Falsely Advertised.!!! 

If discover Card continues to support this BLATANT CROOK, then Discover Card has [ Joined ] the XXXX XXXX XXXX to DEFRAUD Senior Citizens & doing it NATIONWIDE. 
Hence, we are now forced to File a Complaint on Discover Card being [ In Conspiracy ] with XXXX XXXX a RICO Act Ongoing Violations. 

And, your Conspiracy is Ongoing ACROSS STATE LINES, that gives the F.B.I. Jurisdiction.

We have Filed a Complaint on Discover Card Unlawful Acts with the F.B.I. And Federal Trade Commission. More to Come, as we are still Researching. 

Cordially, XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation