Consumer complaint received 2015-05-24
Company: Ocwen Financial Corporation
State: TX
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
0cwen Loan Servicing, is my loan company , this company rejected to make home affordable,XX/XX/XXXX,I received  XXXX certify letter from  Ocwen through power default servicing; showing $XXXX, and sent letter to my separated  wife she was never co -borrow to my loan  Ocwen Loan Servicing no she did not/' for Ocwen to give her name to debt collection power default ' she have no knowledge of power default it's deceptive and false pretending  to harassment  her 'because she call on my behalf,I tried some years ago /Ocwen office stated no because she wasn't on sign borrow loan origination' the only way she was allow to speak to Ocwen doing my work XXXX or out town' there was a power attorney I had get wrote up' for her call about I purchase a home XX/XX/XXXX for $XXXX paid $XXXX my balance $XXXX  Monthly payments  $XXXX began XX/XX/XXXX until XX/XX/XXXX &XX/XX/XXXX there fees and charges for title search each month adding Insurance' fees certify letter charges letter I never received 'got call from Ocwen,stated  got put you forbearance'$XXXX never heard of it, ocwen always send a statement calling payment suspend payment; I'ld call every day some time hang phone up,I  taken fight to XXXX office XXXX. IT it taken me day to location building security stated this is debt collection office only bill come here.I reply I send my payment here I need speak to a person; after standing out side for hour, finely some XXXX came down, let me in and stated since you airplane here I guess I can talk to you we don't allow customer  in hear;  I ask about fee charge  and how can I get charges late fees payment on draft.she could not answer;I ask what can I do to stop this deceptive practice, ocwen staff  went up stairs came back with a printed paper;show me if you pay $XXXX this would get you out forbearance,it have not stop any thing to this date,I  have paid total $XXXX on my property,  doing my bankruptcy in XX/XX/XXXX Ocwen loan servicing send in a fraudulent  foreclosure to trustee , I had never had a foreclosure paper issues to me back in XX/XX/XXXX,  sent it to trustee bankruptcy for$XX/XX/XXXX & got paid money was going under XXXX. , this company Ocwen has taken my money trying put me out of my home;it;s unfair, ocwen refuse  my application for modification; the modification  the court approve XX/XX/XXXX brought my payment down from $XXXX to $XXXX Ocwen continue to send letter they brought my payment down from $XXXX to $XXXX the $XXXX was the down payment I never got credit for.XX/XX/XXXX I requested help XX/XX/XXXX as for help. the XXXX certify letters from power default servicing;have no sign name. the letter stated i owing from XX/XX/XXXX,  nothing about payment they taken in bankruptcy, or did Ocwen add my name to sue brought against them by attorney General office, I call  Ocwen ;about why my name wasn't on list; or why I haven't received a form from suite' I was told send a letter requesting my name be add, to get paid to  fax XXXX  give them XXXX-day waited, call back I was told  you type it ,you have to hand write it, send copy of your ID, this that have not received anything but letters and statement, showing amount due $XXXX and  principal balance due $XXXX have escrow balance -due $XXXX.,this have been fraud business since day one.I have take my life saving and have lot it ,with Ocwen;for many years they need be put out business. when I call they  want give me there name  having you waiting for long time. Ocwen and payment how they have defaulted my loan payment, cheated the bankruptcy trustee take money under false names.

Company response to consumer: Closed with explanation