Consumer complaint received 2023-08-07
Company: JPMORGAN CHASE & CO.
State: TX
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage

Complaint:
I have been in foreclosure every year and Ive have paining fees that accrue form the winter storm dnd ice storm in XXXX I repair the damage this year too. And I have paid the roof damage in XXXX and XXXX. No one Payes the damages for my house but me. The attorney my ex boss was not helping me and the only thing the did was wait til the statue was over. I did not know that he was the one he did not help me or us but I did not sign a contract so I let it go. My partner girlfriend that I ve lived with since XXXX work a long time as a XXXX in a XXXX XXXX class 298 years and was trying to get her degree but XXXX was I. XXXX and sfe was already having issue XXXX I feel that they were trying to get rid or force her tk resign. I feel that because she was complaining about a teacher that was XXXX the student. She was trying to make the administration supervisors remove him. The was physically and verbally XXXX  them. Then cause she was reporting him he was intimidating her. Ive asked for the records no response. She was trying to get XXXX retirement she only had XXXX til full. The administration did not do anything nor investigate this. They did not accommodate her. Her I was XXXX I got XXXX I was trying to get it use her insurance. My employer my sister the attorney they were not happy that I was in a XXXX relationship. I now know that they are the ones that gave the wrong information. The attorney XXXX and agent XXXX state representative. They were both working together and during XXXX XXXX they home at XXXX and the value was way higher and thiis and the damages was flood foof. Not wear. My family lives two doors down and she and attorney the reason in foreclosure is cause they submitting lien invoices the house she lives in was my father he passed on XXXX the XXXX week after I was relieved XXXX I was with him as much as I could but I feel like he needed me and shes wanted him in the XXXX homes and they changed the deed and I believe they filed deed of trust theses documents are not the original documents. I never had fha I had. conversational mortgage and the mortgage also is a reverse that should have not been but the loan transfer in XX/XX/XXXX. I in foreclosure the first month that the loan transfer. I paid XXXX the first month half. The lender did not pay the insurance and I have now the prod the insurance thd sent electronically the bill. I was left with out insurance and I was not able to find out who pick the coverage and why did they not get the flood coverage. I was not able to get help from XXXX. I even have a certified postage proof that I inquired in XXXX XXXX. They also can not answer or give me a refund for the laugher amounts that were in escrow. And why did they not listed my partner age bought the home with me. I believe there a lots deceptive abd conflict of interest. I did have hot help I dont have hot water it gas. And its XXXX  years XXXX XXXX a diagnosis XXXX abd XXXX had XXXX XXXX and XXXX. I did not know I was a XXXX XXXX I went in to XXXX I scheduled gif a foreclosure date XX/XX/XXXX. The servicer violated my rights by putting me in foreclosure in XX/XX/XXXX they would my not work with me I had to pay the whole or I didnt q

Company response to consumer: Closed with explanation