Consumer complaint received 2016-06-19
Company: Great American Finance Co
State: NE
Product: Debt collection
Sub-product: I do not know
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Great American Finance Company ( GAFCO ) is preying on innocent consumers who believe they are doing the right thing when paying a " settlement offer '' that in no way is legitimate or forthright. GAFCO is taking advantage of the debt collection industry by fraudulently taking money from unsuspecting consumers who believe their debt ( if one exists ) will be settled, documented and fairly reported under the Fair Credit Reporting Act ( FCRA ) governed by the Federal Trades Commission ( FTC ). Unfortunately this is not the case when dealing with Great American Finance Company ( GAFCO ). GAFCO has 25 days from the date of this 'formal ' complaint with CFPB to rectify fraudulent, extortion practices the company consistently indulges in regularly and remedy the harm they have bestowed upon a single mother of XXXX boys under the age of XXXX XXXX XXXX, who believed the payment ( she was taking from her needy household ) in the amount of {$1400.00} would settle her account ( which was never divulged ) and be noted with the XXXX major credit bureau companies GAFCO promised ( in writing ) before running off with the money and not following through on the promise. Furthermore, the mother continues to receive bills for a debt she 's never been told was for. GAFCO is engaging in " unjust enrichment '' at the expense of consumer 's well-being. There are numerous online complaints referencing this type of practice demonstrated by this finance company consistently. If GAFCO does not rectify this matter within the 25 day timeline, this document will be 'tendered ' as evidence and registered with the Illinois Attorney General XXXX XXXX XXXX Consumer Protection Division to begin the process of a 'class action '' lawsuit protecting the general public of Illinois and interstate commerce. By sending bogus debt statements through the United States mail is committing acts of Federal violation. Furthermore, GAFCO keeps forward dating documents to keep the consumer indebted to them. This is the worst act of fraud, misrepresentation and public harm consumer has ever seen. Consumer accepted a settlement offer of {$1.00}, XXXX on a debt consumer did n't know consumer owed. Consumer paid XXXX XXXX 2016. Consumer was promised that consumer 's debt ( whatever it is ) would no longer be a debt and that under the Fair Credit Reporting Act ( FCRA ) all bureaus would be notified of consumer 's payment. To date this has not happened. GAFCO is still sending amount past due notices to consumer requesting payments of {$84.00} and claiming consumer still owes {$2100.00} as of XXXX XXXX 2016 and XXXX XXXX 2016. It continues to go on and on. GAFCO is dating the statements way ahead. This fraudulent process shall cease immediately. Consumer wants whatever debt GAFCO claims consumer owes taken off consumer 's debt report and cease contact with consumer immediately. Consumer wants a paid-in-full notification from GAFCO and consumer wants a statement stating the debt is paid-in-full and is remedied. Consumer is a hardworking mother who does not have money to throw away. Consumer believed consumer was doing the right thing when accepting a settlement offer that consumer now knows is bogus. GAFCO should be ashamed of themselves engaging in this kind of fraudulent practice which harms the general public and its trust. Consumer appreciates the CFPB for being diligent in its efforts to oversee such blatant dishonest practices. Consumer thanks CFPB very much.

Company response to consumer: Closed with monetary relief