Consumer complaint received 2017-02-08
Company: DISCOVER BANK
State: CA
Product: Student loan
Sub-product: Federal student loan servicing
Issue: Dealing with my lender or servicer
Sub-issue: Keep getting calls about my loan

Complaint:
Dear Agent, Addressed within my letter of complaint is a description of a three year cyber harassment, cyber extortion, and electronic espionage case violating my civil rights as a citizen and a consumer. I 've come to the conclusion, through logical reasoning and proof of evidence of the violation ; I noticed the harassers ' malicious intent in damaging my personal electronic devices and to disrupt my Internet services to prevent myself in obtaining prosperity and a successful future ; thus, it is evidently clear the harassers are trying to harm me financially. Unfortunately, there is no appropriate action taken in my defense to resolve the issues with each formal complaint addressed : sent online ; over the telephone ; appointment in person ; or described in a letter to corporate. 
During the time spent as a volunteer at the XXXX XXXX XXXX XXXX XXXX XXXX, I received harassment over the server provided by the federal government. I felt it jeopardized federal government 's employee positions and computers. Also, I became severely harassed and verbally threatened with XXXX slurs on my personal XXXX electronics and XXXX devices. I 'm prevented from : job placement ; earning money with my services, and continuing an education. 
Overall, the company damaged products within and without warranty : 1. XXXX XXXX Pro with Retina Display : Date of purchase : XXXX XXXX 2. XXXX XXXX Pro with Retina Display : Date of purchase : XXXX XXXX, XXXX ; Serial Number : XXXX XXXX. XXXX XXXX Pro with Retina Display : Date of exchange : XXXX, XXXX, XXXX ; Serial Number : XXXX XXXX. XXXX XXXX : Serial Number : ( first purchase ) 5. XXXX iPod : Serial Number : XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX : Serial Number : XXXX XXXX. XXXX Printer and Scanner 9. XXXX XXXX XXXX, XXXX : Serial Number : XXXX 10. XXXX XXXX XXXX : ( Only used twice ) 11. XXXX camcorder 12. Every time I try to save a file on XXXX XXXX Pro with Retina Display : Date of exchange before XXXX XXXX, XXXX ; Serial Number : XXXX XXXX. Over a XXXX page report of Genius Bar Appointments sent to XXXX Corporate over the telephone and in personal at the retail store. 
14. No longer accessible XXXX XXXX Pro with Retina Display : Serial Number : XXXX ; The computer can no longer turn " ON '' several weeks after the exchange because I began writing down documenting every error message and other technical difficulties about the recently exchanged product. Also, I was cleverly harassed on my desktop with their use of words, XXXX slurs, and verbal threats. Later prohibiting me from saving my files. 
Previously sent mail addressing my complaints to the government ; I yet to hear or notice action. 
Case Id : XXXX XXXX : case number with XXXX and XXXX Visa Case Id : XXXX : XXXX Customer Complaint : XXXX XXXX, Customer Relation ; XXXX XXXX, XXXX XXXX XXXX at XXXX XXXX Id : DP XXXX : letter to XXXX and XXXX Case Id : XXXX : XXXX, XXXX ; I complained far too many times for my issues not to be properly addressed ) Case Id : XXXX : Federal Trade Commission, FTC Case Id : XXXX : Federal Trade Commission, FTC Nevertheless, I 'm far too patient and with their unlawful use of cyber harassment and cyber extortion to continue. I suspect these business or governmental agencies are to blame : XXXX ; XXXX, XXXX ; Discover Student Loans ( I was harassed over my telephone with their phone calls ), XXXX XXXX ; XXXX XXXX XXXX XXXX XXXX. 
I 'm interested in knowing who filed a report against me? Please reply by providing a letter of response with a detailed message about the issues addressed. The paperwork documented and saved in a folder is enough to pursue a legal litigation.

Company response to consumer: Closed with explanation