Consumer complaint received 2021-03-18
Company: Chaplin & Papa, P.C.
State: VA
Product: Debt collection
Sub-product: Other debt
Issue: Written notification about debt
Sub-issue: Didn't receive notice of right to dispute

Complaint:
My name is XXXX XXXX, and I need to report the law firm of Chaplin XXXX XXXXt of XXXX XXXX XXXX XXXX, Virginia XXXX for extorting me and my family financially during the COVID19 pandemic to make more payments on a fraudulent promissory note from an auto accident in XXXX. I am not alone, thousands of others have suffered collections abuse and holding my drivers license hostage through DMV. I am married to a XXXX XXXX an older XXXX XXXX who is approaching retirement. I read an article on the XXXX website about extorting others that they know can pay. Please checkout this link and read the thousands of 1 star reviews that speak of bad business practices, harassment, lying debt collectors, upper attorney XXXX XXXX claims its the debt collectors fault because the attorneys do not know whats going on. 
Chaplin XXXX XXXX XXXX XXXX XXXX XXXX https : XXXX I have paid {$41000.00} to date and they are saying they only have record of roughly {$17000.00}. XXXX and XXXXXXXX XXXX  XXXX XXXX have all issued letters that they only do research on any old account for 7 years, despite the account numbers matching up on quick books. I have shown 6 years of not only consistent payments, but over payments as documented by XXXX XXXX XXXX and XXXX XXXX. 

This judgment was taken without my knowledge or service. I have never lived in the City of XXXX as long as I have lived. The dismissal shows up on the XXXX County of XXXX, VA case website. On the XXXX XXXX, of XXXX VAs website shows dismissed without prejudice however, my attorney asked for a stay until we can be heard by a judge. The attorney, XXXX XXXX with https : XXXX in XXXX, VA is stating if they wont accept my quickbooks or cash as evidence, than I will have to pay them at least another {$5000.00} or they wont advise DMV to reinstate my drivers license? I lost XXXX XXXX due to COVID19, I am the sole support of an XXXX XXXX XXXX and I have a serious XXXX XXXX where I am receiving XXXX XXXX. I need to be able to drive to get to the Doctor, this isnt something my husband can fix. His group went without pay for a period of time until their PPE kicked in, but we wont get bonuses for another year bc we depend on them as part of his income. My income right now is unemployment but its not substantial or a long term solution. In fact, by the time he retires in a year, he will only get pennies on the dollar for his group buyout. 

This is becoming a dangerous situation for my family and no one cares, they just want us to continue to pay more. We also help support some family members due to the sudden death of my younger Brother in XXXX with a young Niece who was XXXX at the time. 

I just keep hearing that despite no service, despite me trying to pay what I felt was a moral obligation to clear my good name, is that since I agreed to the promissory note that the statue of limitations was reset. They are coming for us despite the Govenors office issuing this statement yesterday. https : XXXX The article specifically mentions XXXX XXXX, and XXXX  workers that are struggling, stressed, and worried about survival of the family. Causing pain and suffering from harassment of debt collectors. If my husband gets to a point bc of age that he can no longer work, how are we supposed to pay this debt off again? 

I need some help. A response would be amazing. Because we are mandated to be on a secure VPN, if the phone number is not recognized it will go straight to voicemail causing 1000s of administrative logged hours in returning phone calls, and logging in to portals that wont allow a login from a VPN. We have to keep this for my husbands work so he can login to the hospital system. 

My email is XXXX XXXX

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation