Consumer complaint received 2015-08-14
Company: Sortis Financial, Inc.
State: FL
Product: Mortgage
Sub-product: Home equity loan or line of credit
Issue: Loan modification,collection,foreclosure

Complaint:
I XXXX XXXX I filed a complaint in regard to a fraudulent assignment filed by XXXX mortgage servicing Case # XXXX part of the file is an Allonge In the right hand corner is XXXX loan # XXXX the entity my loan was subsequently sold XXXX XXXX Successor by merger of XXXX XXXX Bank ( Please see attached letters from XXXX which are part of CFPB Case # XXXX ) XXXX filed a fabricated assignment in public record XXXX county XXXX. to initiate a foreclosure action ( Please put assignment and allonge side by side these documents were prepared by XXXX # on assignment XXXX the bar code above the case # on the assignment was removed as you see there is one on the allonge if you call them they can pull those documents up under the case # 's XXXX gave an already prepared assignment to XXXX XXXX XXXX and they removed XXXX info inserted there 's and rubber stamped XXXX at the bottom, This loan and servicing was Subsequently sold to XXXX XXXX XXXX XXXX. And was with XXXX and XXXX XXXX XXXX XXXX XXXX it was boarded XX/XX/XXXX for XXXX aka XXXX XXXX and released to Roundpoint XX/XX/XXXX, Not XX/XX/XXXX as XXXX stated in there response to case # XXXX ( it is unknown who they were servicing but they were not the owner as a subsequent assignee to XXXX XXXX XXXX XXXX so then the loan was moved to XXXX in a owner capacity by XXXX and another false assignment is filed in public record. XXXX XXXX Knows XXXX was n't subsequent assignee because XXXX XXXX XXXX was the borrower of XXXX XXXX from XXXX/XXXX lender ( Please see XXXX Case and Mortgage Note Between those XXXX entities ) XXXX sued XXXX XXXX for the purchase of a competing transaction of XXXX loans XXXX XXXX of Texas Case XXXX. When I discovered the assignment descrepincies XXXX case # XXXX customer # 's and after speaking with XXXX XXXX at XXXX ( Name on assignmnet ) The loan was so called sold to XXXX / XXXX when XXXX was not the owner or subsequent assignee there a servicer ( assignment is dated XXXX/XXXX/XXXX ) after the loan was already sold to XXXX XXXX on XXXX/XXXX/XXXX and that file sat in XXXX XXXX until XXXX it was part of Exhibit C # XXXX Of XXXX Supreme Court case # XXXX ( can pull up on-line and view page XXXX has a list of loans removed from the system my loan was part of that suit XXXX # XXXX and was not boarded with XXXX on XXXX XX/XX/XXXX as stated to the CFPB The servicing was then Transferred to XXXX We recieved NO Welcome Letter from this entity, Then In XXXX XXXX I received a Letter From Plaintiffs Attorney that ( Clear Springs loan servicing is now the client ) There is a foreclosure action filed by XXXX XXXX In XXXX County XXXX. we never Received a welcome letter from Clear Springs Loan Servicing it was faxed XXXX/XXXX/XXXX yesterday again addressed to XXXX XXXX. I live in the property in Question and always have. XXXX corrected the address in one of our complaints and I spoke with them Yesterday they have XXXX XXXX XXXX XXXX XXXX, XXXX. XXXX on file, There was no collection efforts by XXXX and there was no Homeowners Insurance on the property from XX/XX/XXXX-and XX/XX/XXXX XXXX XXXX stopped paying it while under court order during a divorce. XXXX did not list that there is a XXXX Mortgage Holder on the property and they were never served there is a XXXX lien in XXXX position XXXX XXXX ( see attached ) originated XXXX/XXXX/XXXX Prior to the XXXX XXXX XXXX. Clear Springs is requesting a insurance policy in there name as XXXX position holder, XXXX was n't a holder and had no selling rights, this loan was settled with XXXX

Company response to consumer: Closed with explanation