Consumer complaint received 2017-02-14
Company: AMERICAN EXPRESS COMPANY
State: FL
Product: Credit card
Issue: Other

Complaint:
I am XXXX and recently survived a bout with XXXX and have been unable to pursue my regular XXXX duties. I had been applying for jobs online, for a less strenuous position, and came in contact with XXXX XXXX XXXX of XXXX XXXX XXXX ( XXXX ) XXXX, in XXXX.A job offer was made, I accepted - to become a XXXX XXXX and/or other XXXX management would wire/transfer funds to my American Express account and, after verification of receipt of the funds, I was to purchase items for XXXX a/o XXXX clients, with the deposited funds - and, NOT my own credit or funds.XXXX provided me the checking account information ( for an account at XXXX XXXX Bank, in XXXX along and routing numbers, name, EIN number, etc. ) for XXXX ... which, on the surface, the company, its location, copies of corporate filings and officers, Internet searches for offices, officers, etc. ( for the most part ) all appeared to be credible. 
As prescribed, a " transfer '' of funds to my Amex account, by XXXX from a checking account at XXXX XXXX, was initiated on XXXX XXXX, 2016 ... it was transferred and posted -- and a transaction number provided to me with an email notice from Amex.On, XXXX XXXX, I completed the first assignment - a series of " gift card '' purchases, from several retailers, as requested and according to XXXX instructions.NOTE : on XXXX/XXXX/16 I was informed by Amex that the XXXX XXXX transfer was rejected on XXXX/XXXX/16 ), when rejection DID NOT ACTUALLY take place until XXXX/XXXX/16 ... SOME 7 days later! I DID NOT receive and notification of any " abnormalities '' until XXXX - when, AT MY OWN INITIATIVE, I STEPPED-IN AND ABORTED ANOTHER ( SIMILAR ) TRANSFER - BECAUSE OF " A GUT REACTION '' TO COMMENTS FROM XXXX AND A SUSPICION OF WRONG-DOING.For clarification -- when informed that there was to be another transaction - in the same manner, in the same amount, in the same fashion, but with XXXX small difference - a change in the amount of {$.00} - THAT served as a trigger for my suspicions, and jumped to abort everything. By contacted my accountant and we contacted XXXX of his " friends '' at a local XXXX XXXX branch.Upon investigation, by a XXXX XXXX employee, here in XXXX the checking account found it to belong to a firm : XXXX XXXX, XXXX of XXXX, XXXX and that XXXX XXXX branch, according to what I was told, ''was initiating a fraud investigation into the matter, the account and these activities '' .Regrettably, it seems that the only injured party is me - to the tune of {$10000.00}! As I see it - based on XXXX XXXX 's ( or the account owner 's action, or inaction ) regarding the " proposed transfer ( s ) '' - NO loss was suffered. The same - on behalf of XXXX XXXX and XXXX - which, in itself, seems a bit suspicious, at first glimpse! What is astounding to me is the guiltlessness and/or innosense claimed by Amex, in this scam. Without my having received acknowledgment of a receipt of funds, by Amex, from XXXX XXXX, I would have taken NO action, and no purchases would have been made ; therefore, no wrong-doing would have been perpetrated. Without that confirmation, I would not have acted. We have filed a Police report/case locally. We have reported this to the XXXX State Atty. Gen 's office and the XXXX XXXX, I hope what I 've provided is enough for you to work with ... and, as of this writing, I appear to be left without recourse. And, of the few who cared, recognized and were willing to ferret through the complexity of this dilemma ( in the U.S., XXXX, and the XXXX ) -- though I have their names ( and many, their I.D . numbers ) ... I am unable to make contact with any of them - including those who had committed to " get back to me ... '' and the amount " owing '' is now {$11000.00} ( LATE FEES )!!

Company response to consumer: Closed with monetary relief