Consumer complaint received 2021-12-16
Company: VW Credit
State: TX
Product: Debt collection
Sub-product: Auto debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
I, entered in to a consumer credit transaction On XX/XX/2021, with VOLKSWAGEN CREDIT. This consumer credit transaction included a finance charge. 15 U.S.C. 1605 defines a finance charge as the sum of all charges in a consumer credit transaction. Upon review of the contract between Volkswagen Credit and myself, I learned that they violated 15 U.S.C. 1605 by not including all charges in the finance charge as they are supposed to. They charge an additional finance charge. The finance charge is also supposed to include insurance but this was never disclosed to me and I was repeatedly asked to provide insurance for the vehicle before obtaining the vehicle. 

This contract also utilized my credit card, as defined in 15 U.S.C. 1602 ( The term credit card means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit ) to determine my eligibility for this consumer credit transaction, but they excluded me from the personal use of my vehicle. 

After reading my contract, I realized that VOLKSWAGEN CREDIT has willingly and deceptively not given me information that XXXX U.S.C. 1635 requires them to provide to all consumers who enter in to a consumer credit transaction with them. This information must be disclosed. VOLKSWAGEN CREDIT is now criminally liable as well as civilly liable, 15 U.S.C. 1611 and 15 U.S.C. 1640, for not disclosing or providing my right of rescission as they are required to do. 

Upon review of my contract in regards to my consumer credit transaction between VOLKSWAGEN CREDIT and myself, under 15 U.S.C. 80a-46 b ( 1 ), it became evident that the violations to the terms in the the contract and violations against myself, by VOLKSWAGEN CREDIT made the contract void. 

On XX/XX/2021, VOLKSWAGEN CREDIT received and signed for a Copyright/ Copy Claim Affidavit Under Constructive Notice and my Notice of Dispute of the Debt. VOLKSWAGEN CREDIT violated 15 U.S.C. 1692 g ( b ). VOLKSWAGEN CREDIT proceeded to illegally take action against me and violate many of my rights. They refused to acknowledge my Dispute or my Copyright/ Claim affidavit. VOLKSWAGEN CREDIT failed to provide what was needed under 15 U.S.C. 1692 g ( b ) and never failed to cease collection of the debt until they provided the documentation required to validate the debt. VOLKSWAGEN CREDIT has also failed to send any response to the notary presentment, notice of lien, or notice to cure. VOLKSWAGEN CREDIT continued to accrue charges, fees, interest, and penalties against me and have decided to file a lawsuit once they defaulted on the contract. 

On XX/XX/2021, VOLKSWAGEN CREDIT received and signed for the Notice of Lien. They are failing to acknowledge my dispute, notice of lien or notice to cure. After defaulting on our initial contract, they have continued to take action against me and are now illegally attempting to file suit against me for violating my consumer rights and for them failing to follow the laws in their contracts. VOLKSWAGEN CREDIT violated 15 U.S.C. 1692 e ( 4 ), ( 5 ), ( 6 ), ( 6B ), ( 8 ), ( 10 ), ( 15 ), and 15 U.S.C. 1692 f ( 6C ).

Company response to consumer: Closed with explanation