Consumer complaint received 2016-02-10
Company: PNC Bank N.A.
State: KY
Product: Bank account or service
Sub-product: Checking account
Issue: Problems caused by my funds being low

Complaint:
PNC Bank got sued for improper business practices during the past XXXX years. In that time, I had XXXX separate accounts that were affected. The first time PNC began to steal money from their customers, I paid approximately {$200.00} to reopen my first account after it fell negative. It fell negative because the bank was improperly charging overdraft fees to make accounts fall below zero before transactions were being processed so they would get a bonus overdraft fee ( XXXX total ) from XXXX ( XXXX ) transaction. 

The second time it happened ( negative {$200.00} again ) I realized what type of scam was being conducted - it was complete fraud given the technology that exists in this world ( automated/computerized time-stamping of transactions ). After the lawsuit was completed I received less than 5 % of the original amount I deposited from the first incident and still had the debt from the second incident. 

For the past 9 years I have been unable to open a bank account because PNC bank has a XXXX entry regarding the fraudulent debt they imposed on my account. If the lawsuit judge ruled that the bank was at fault, how come the XXXX entry has not been removed and PNC is requiring payment of the fraudulent debt? Can they be fined for this type of practice - I am sure there are many other people in the exact same situation ( just like the first time PNC started their fraudulent banking practices ). Can we give clean records back to all the people who have been affected by fraudulent business activities such as this one? Is a second class action lawsuit needed to resolve a fraudulent {$200.00} debt that never should have existed and to resolve everybody 's XXXX problem? What percentage of Americans right now are barred from using bank checking accounts because of fraudulent practices like what PNC did? 

What percentage of those people are minorities or non-white? Is there an abnormality or improper proportionality in this statistic? Who is in charge of fraudulent banking activity anyway? I called the PNC bank and spoke with a representative who told me the only way to fix anything is to take PNC Bank to small claims court. Why does a citizen have to take a bank to court when the United States Government has already declared that bank a thief and required them to pay up a tiny percentage of the money they stole? Why should anybody have to repay a bank to get their record clean when the US Government completely agrees with the consumer. Can the US Government fine XXXX and PNC bank for stealing from honest hard working Americans? 

Maybe that is why the US Economy is having a rough time - banks are stealing too much. A little fraud can go undetected for an incredibly long time but a lot of fraud is noticeable immediately. If the entire United States economy has noticed this type of fraud, are we not supposed to be able to protect ourselves from thieves inside of our own country? Is the US Government not supposed help citizens when there is a monopoly that is causing issues and grief within the public. 

How does a bank steal money from US citizens in the midst of a recession, then get a bail out from congress for billions of dollars, while at the same time continuously playing predator toward poor, underprivileged, and minority citizens? 

Is this a democracy or a fascist state?

Company response to consumer: Closed with explanation