Consumer complaint received 2016-05-16
Company: CASHCALL, INC.
State: CA
Product: Consumer Loan
Sub-product: Installment loan
Issue: Taking out the loan or lease

Complaint:
I have notice that the major Credit Bureaus/Creditors accuse people of financial malfeasance, refuse to allow them their constitutional rights to a trial, and convict without allowing any evidence of a person 's innocence to be presented prior to the sentence being passed down -- and in fact charge people money as the only way to discover what they have been charged in the first place. Attempting to correct wrong information is a prove-a-negative kangaroo court where one must prove they are innocent while being assumed guilty. 
Inaccurate and incorrect information is allowed to sit on the credit report while a person disputes the charge ; disputing and winning with XXXX company does nothing with the other XXXX ; a person has to dispute the same charge three times with no guarantee of success. 
A person 's credit score might be the single most influential number in their life, and yet we have little to no ability to easily defend ourselves against errors and outright malfeasance. Having a low credit score has long-term, deeply negative consequences. And Credit Reporting companies can lower your score -- in effect accusing, trying and convicting you -- without allowing the accused any chance of defending themselves. 
I have written letters to the Consumer Financial Protection Bureau and the California Attorney General and I know in time the matter might get resolved. With that said I have been denied for a place to live and have been denied for XXXX job offers because of the inaccuracies place on my credit report. 
I have even received a letter from CashCall Inc. that sent as a response to the California Attorney General 's Office stating that the debt is valid. CashCall even attached a Loan Transaction History Report to the letter, " THE ONLY '' problem is that, Transaction History Belongs to another Client of CashCall, not me. ( See Attachments ) These deceitful tactics are what companies like CashCall do to point the blame on their customers. CashCall even sent a check for the error they made in XXXX XXXX by violating my rights to stop an Electronic Funds Transfer from my checking account. Cashcall caused my checking account to go negative in which I incurred other NSF fees causing my checking account to be closed. 
Now 21 Months later CashCall sent me a refund of {$35.00} dollars for an error they made almost 2 years ago. CashCall then violated my FCRA rights again by reporting their trade as a Charge-off on XXXX XXXX and just recently on XXXX XXXX. The reason I could not complete the payments of {$290.00} for the next XXXX payments was because CashCall withdrew money out of my checking account without my permission causing my bank account NSF fees and forcibly closed. Now after discussing the matter with CashCall and getting the Attorney General involved, CashCall is still violating my rights under the FCRA and will update my Credit Report with paid in full and remove the derogatory makes which was due to CashCall 's error initially. CashCall operated under XXXX XXXX XXXX, which is sued by the Consumer Financial Protection Bureau. 
Consumer Financial Protection Bureau ( CFPB ) took its first action against an online loan servicer, CashCall Inc., its owner, its subsidiary, and its affiliate, for collecting money consumers did not owe. The CFPB alleges that the defendants engaged in unfair, deceptive, and abusive practices, including illegally debiting consumer checking accounts for loans that were void. 
The Consumer Financial Protection Bureau will take action against online lenders and servicers that engage in unfair, deceptive, or abusive practices. '' California-based CashCall, its subsidiary, XXXX XXXX XXXX XXXX, and its affiliate.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation