Consumer complaint received 2017-05-26
Company: Experian Information Solutions Inc.
State: AR
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
I recently downloaded a Experian report o  XX/XX/XXXX  due to having an update from   XXXX   XXXX   stating that I had recently been a victim of the system glitch when multiple inquires had been added back to my report. I contacted Experian on  XX/XX/XXXX  and was informed I would have to reach out to each individual creditor even though this was a Experian Glitch and would not remove the Inquiries. I am requesting that these be removed. Not only that I had a Security Freeze on my report for the last 3 years and this should had never happened.   XXXX   XXXX    XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers, Used   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , AR   XXXX   (  XXXX  )  XXXX    XXXX   XXXX  /  XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers, Used   XXXX   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , AR   XXXX   (   XXXX   )   XXXX     XXXX   XXXX  /  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers, Used 4  XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , AR   XXXX    (  XXXX  )   XXXX     XXXX   XXXX  /  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers, New 4  XXXX   XXXX   XXXX   XXXX      XXXX   XXXX  , AR  XXXX  (  XXXX  )  XXXX    XXXX   XXXX  /  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers , New   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , AR   XXXX   (   XXXX   )   XXXX      XXXX   XXXX  /  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers, New   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , AR   XXXX   (  XXXX  )   XXXX     XXXX   XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX  All Banks - non specific   XXXX   XXXX   XXXX   XXXX      XXXX   XXXX  , SD  XXXX  (  XXXX  )   XXXX     XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , SC  XXXX  (  XXXX  )   XXXX     XXXX   XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , SC   XXXX   (  XXXX  )  XXXX    XXXX   XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX Credit Unions   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX    XXXX , CA  XXXX  (  XXXX  )   XXXX     XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Bank Credit Cards   XXXX   XXXX   XXXX    XXXX , VA  XXXX    XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Bank Credit Cards   XXXX   XXXX   XXXX    XXXX , VA  XXXX    XXXX   XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Bank Credit Cards   XXXX   XXXX   XXXX    XXXX , VA   XXXX     XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Bank Credit Cards   XXXX   XXXX   XXXX    XXXX , VA  XXXX    XXXX   XXXX   XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX  XXXX  (   XXXX   )   XXXX     XXXX   XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX  XXXX  (  XXXX  )   XXXX     XXXX   XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX     XXXX , TX  XXXX  (  XXXX  )  XXXX    XXXX   XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX      XXXX    XXXX , TX   XXXX   (   XXXX   )  XXXX    XXXX   XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX   XXXX   (  XXXX  )   XXXX     XXXX     XX/XX/XXXX  XX/XX/XXXX  Mortgage Reporters   XXXX   XXXX   XXXX     XXXX , PA  XXXX  (   XXXX   )   XXXX     XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Automobile Dealers , Used   XXXX   XXXX   XXXX    XXXX , AR  XXXX  (   XXXX   )   XXXX      XXXX   XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers , Used   XXXX   XXXX   XXXX    XXXX , AR  XXXX  (  XXXX  )   XXXX     XXXX    XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers , Used  XXXX   XXXX   XXXX   XXXX     XXXX , AR   XXXX   (  XXXX  )   XXXX     XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX     XXXX   XXXX  , TX  XXXX  (   XXXX   )  XXXX  C  XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX     XXXX   XXXX   XXXX  , AR  XXXX  (  XXXX  )   XXXX     XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , AR  XXXX  (  XXXX  )   XXXX     XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Specialty Clothing Store   XXXX   XXXX   XXXX     XXXX , OH  XXXX    XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Specialty Clothing Store   XXXX   XXXX   XXXX     XXXX , OH   XXXX    XXXX  XX/XX/XXXX  XX/XX/XXXX  General Clothing Store   XXXX   XXXX   XXXX      XXXX   XXXX  , OH  XXXX  BYMAILONLY  XXXX   XX/XX/XXXX   XX/XX/XXXX  General Clothing Store   XXXX   XXXX   XXXX   XXXX    XXXX  , OH  XXXX  BYMAILONLY   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Automobile Dealers , New   XXXX   XXXX   XXXX    XXXX , AR   XXXX   (   XXXX   )  XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Auto Reseller   XXXX   XXXX   XXXX   XXXX    XXXX   XXXX   XXXX  , CA  XXXX  (  XXXX  )  XXXX   XXXX  XX/XX/XXXX  XX/XX/XXXX  Mortgage Reporters   XXXX   XXXX   XXXX     XXXX   XXXX  , CA   XXXX   (  XXXX  )   XXXX     XXXX   XX/XX/XXXX  XX/XX/XXXX Auto Reseller   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , CA   XXXX   (   XXXX   )   XXXX     XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (   XXXX   )  XXXX    XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (  XXXX  )   XXXX     XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI   XXXX   (  XXXX  )  XXXX    XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (   XXXX   )  XXXX    XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (  XXXX  )   XXXX      XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (   XXXX   )   XXXX      XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (  XXXX  )   XXXX      XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (   XXXX   )   XXXX      XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (  XXXX  )   XXXX      XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (  XXXX  )   XXXX      XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Sales Financing Company   XXXX   XXXX   XXXX    XXXX , MI  XXXX  (  XXXX  )   XXXX      XXXX   XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Mortgage Reporters   XXXX   XXXX   XXXX    XXXX , TN  XXXX  (   XXXX   )  XXXX    XXXX   XXXX     XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX    XXXX , AZ  XXXX  (  XXXX  )  XXXX    XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies P  XXXX   XXXX   XXXX     XXXX , AZ   XXXX   (   XXXX   )   XXXX     XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX  Mortgage Reporter  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , NJ  XXXX  (  XXXX  )   XXXX      XXXX   XXXX   XX/XX/XXXX  XX/XX/XXXX  Mortgage Companies   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX   XXXX , NJ  XXXX  (  XXXX  )   XXXX     XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX    XXXX   XXXX   ( Reseller )   XXXX   XXXX   XXXX   XXXX   XXXX    XXXX , TX  XXXX  (  XXXX  )  XXXX    XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX Mortgage Reporters   XXXX   XXXX   XXXX   XXXX   XXXX     XXXX   XXXX  , CA  XXXX  (  XXXX  )   XXXX     XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX Other Collection Agencies   XXXX   XXXX   XXXX    XXXX , FL  XXXX  (  XXXX  )   XXXX      XXXX   XXXX   XXXX    XX/XX/XXXX  XX/XX/XXXX Automobile Dealers, Used   XXXX   XXXX   XXXX     XXXX   XXXX   XXXX  , AR  XXXX  (   XXXX   )   XXXX    XXXX   XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX     XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX   XX/XX/XXXX   XX/XX/XXXX Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX  XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companie  XXXX   XXXX   XXXX   XXXX   XXXX    XXXX , TX  XXXX  (  XXXX  )   XXXX      XXXX   XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX   XXXX   (  XXXX  )   XXXX    XXXX   XX/XX/XXXX   XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX  XXXX  (  XXXX  )   XXXX     XXXX   XX/XX/XXXX  XX/XX/XXXX Auto Financing Companies   XXXX   XXXX   XXXX   XXXX     XXXX , TX  XXXX  (  XXXX  )   XXXX     XXXX   XX/XX/XXXX  XX/XX/XXXX  Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX   XXXX   (  XXXX  )   XXXX    XXXX  XX/XX/XXXX  XX/XX/XXXX Auto Financing Companies   XXXX   XXXX   XXXX   XXXX    XXXX , TX  XXXX  (   XXXX   )  XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief