Consumer complaint received 2022-03-25
Company: Paypal Holdings, Inc
State: IL
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-issue: Other problem

Complaint:
I received the below email. I have not nor do I order from the company Paypal. I have no idea what the transaction is about!!! Its a fraud! They are attempting to get money from me! Help stop them! 

PayPal Date XXXX Invoice ID XXXX Dear XXXX, Your authorization for the payment of {$920.00} to XXXX XXXX XXXX is successful. 

This charge of {$920.00} ( inclusive of taxes ) will appear on your bank or card statement as payment to XXXX XXXX XXXX To view all the transaction details, please log-in in to your PayPal account, it may take up to 24 to 48 hours for this transaction to appear on your account. 

PayPal Customer Support for USA & XXXX XXXX XXXX XXXX XXXX. Please check the receipt for detailed information on the purchased. 

Merchant Information Any Specified Instructions : No XXXX XXXX XXXX. 
( A XXXX XXXX XXXX ) Delivery Method : Online ( XXXX ) Order Details : Description Qty Unit Price Total Amount Bitcoins BTC - XXXX XXXX {$42000.00} {$920.00} Sub-Total {$920.00} Transaction Fees {$30.00} Order Confirmation {$950.00} If you did not authorize the charge, you have 72 hours from the date of transaction to open a dispute with PayPal Resolution Center.

For any assistance or questions, please contact our Customer Support @ XXXX XXXX XXXX XXXX. Please keep the Invoice ID handy for faster resolution. 

This is a system generated email. Replying to this email will not cancel your charge. Please contact our Customer Support, if you wish to stop the charges getting in to effect. 

Thank you for your payment with us PayPal Billing Support We hope to see you again PayPal Date XXXX Invoice ID XXXX Dear XXXX, Your authorization for the payment of {$920.00} to XXXX XXXX XXXX is successful. 

This charge of {$920.00} ( inclusive of taxes ) will appear on your bank or card statement as payment to XXXX XXXX XXXX To view all the transaction details, please log-in in to your PayPal account, it may take up to 24 to 48 hours for this transaction to appear on your account. 

PayPal Customer Support for USA & XXXX XXXX XXXX XXXX XXXX. Please check the receipt for detailed information on the purchased. 

Merchant Information Any Specified Instructions : No XXXX XXXX XXXX. 
( A XXXX XXXX XXXX ) Delivery Method : Online ( XXXX ) Order Details : Description Qty Unit Price Total Amount Bitcoins BTC - XXXX XXXX {$42000.00} {$920.00} Sub-Total {$920.00} Transaction Fees {$30.00} Order Confirmation {$950.00} If you did not authorize the charge, you have 72 hours from the date of transaction to open a dispute with PayPal Resolution Center.

For any assistance or questions, please contact our Customer Support @ XXXX XXXX XXXX XXXX. Please keep the Invoice ID handy for faster resolution. 

This is a system generated email. Replying to this email will not cancel your charge. Please contact our Customer Support, if you wish to stop the charges getting in to effect. 

Thank you for your payment with us PayPal Billing Support We hope to see you again

Company response to consumer: Closed with explanation