Consumer complaint received 2022-02-21
Company: SLM CORPORATION
State: MT
Product: Student loan
Sub-product: Private student loan
Issue: Dealing with your lender or servicer
Sub-issue: Don't agree with the fees charged

Complaint:
My Name is XXXX XXXX, I am from XXXX Montana and I am XXXX years old and I am filing a complaint against Sallie Mae and XXXX and XXXX XXXX XXXX XXXX that is affiliated with Sallie Mae. 
There is a class action lawsuit against XXXX and Sallie Mae this year XXXX. 
I am a victim of Predatory lending from Sallie Mae and their insurance company XXXX XXXX. I signed up for some private loans back in XXXX and was told lies from Sallie Mae. I was told they would work with me and my loan interest would be low. I was told by sallie mae that they would work with me on " income based '' repayments as well. I told them I was a XXXX student and I was XXXX. I was still given the loans and was pressured to take more than I needed and nothing would go wrong. Than in the last part of XXXX I was told I needed a co-signer for " just in case '' basis and nothing would happen to my co-signer. So my mother signed to be my co-signer and Sallie Mae told my mother we will not take any money or ask for any repayments until your daughter graduates. Than shortly after that the constant emails from Sallie mae become non stop to myself and my mother. Her name is XXXX XXXX. My mother is also XXXX and on a fixed income. I'm also on a fixed income as well and XXXX. The emails were nonstop to myself and my mother, So we literally had to block sallie mae. I tried to apply for a XXXX discharge and sallie mae said they would honor my appeals discharge application. Then I get a letter from their insurance company XXXX XXXX saying it was denied. Sallie Mae went against me and the XXXX act as well. I only work part time. I told Sallie Mae that and they said " Oh that's Ok '' we can still honor your XXXX appeal and have your mother taken off as your co-signer so nothing falls back on her. A co-waiver type of application. I asked about it when I spoke to sallie mae several times and was told several different stories. That they would work with us and than I would hear the complete opposite from another agent from sallie mae. When I called XXXX XXXX after I gotten the denial letter and asked why and told them I was XXXX by social security and from my doctor that agent said. He asked me if I was found XXXX before the loans were disbursed to me I said, " Yes I was found XXXX several years before I even applied for a private student loan '' and that agent from XXXX XXXX said in exact words ... '' Well that is considered " PREDATORY LENDING '' due to the fact I was consider through social security and have medical proof that I am XXXX. I should not have been given any loans at all. Sallie mae took advantage of myself and my mother who is my cosigner. Sallie Mae are predatory lenders. I want to file major complaint and find a way to join this class action lawsuit. Sallie mae harasses and sends non stop emails and mail letters and doubles the interest and amounts owed. They pressure students to take more money than it is needed. I didn't even take the full amounts offered to me. I was denied falsely by sallie mae and XXXX XXXX for my XXXX discharge. Myself and my mother are victims of predatory lending and will not be taken advantage of. We will not pay back a predatory lending company that takes advantage of people with XXXX. I need assistance on this matter please. DON'T LET OTHER PEOPLE BECOME VICITIMS OF THIS PREDATORY LENDING COMPANY!!! 
THIS PRIVATE LOAN COMPANY NEEDS TO BE SHUTDOWN!!!

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation