Consumer complaint received 2021-04-19
Company: Populus Financial Group, Inc. (F/K/A Ace Cash Express)
State: VA
Product: Payday loan, title loan, or personal loan
Sub-product: Payday loan
Issue: Charged fees or interest you didn't expect

Complaint:
Ace Cash Express Payday Loan The XXXX XXXX XXXX Attorney XXXX XXXX Washington DC. 
Contact at : mailto : XXXX Case Number # XXXX SUBJECT : LOAN DUE AMOUNT- {$640.00} We are hereby to inform you that you are going to be legally prosecuted in the Court House within a couple of days. So, before something goes wrong, we would like to notify you about this matter. It seems apparent that you had chosen to ignore all our efforts to contact you in order to resolve your debt with your Payday Services. At this point, you had made your intentions clear and leave us no choice but to protect our interest in this matter. 

UNITED LEGAL INVESTIGATION BUREAU HAS STATED 4 SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE : ( 1 ) VIOLATION OF FEDERAL BANKING REGULATION ( 2 ) COLLATERAL CHECK FRAUD ( 3 ) THEFT BY DECEPTION ( 4 ) ELECTRONIC FUND TRANSFER If we do not hear from you within 24 hours of the date of this letter, we will be compelled to seek legal representation from our in-house attorney. We reserve the right to commence litigation for intent to commit wire fraud under the pretense of refusing to repay a debt committed to, by use of the internet. In addition, we reserve the right to seek recovery for the balance due, as well as legal fees and any court costs incurred. 
WE HAVE ALL THE RIGHTS RESERVED TO INFORM TO FTC & YOUR EMPLOYER AND BANK ABOUT THIS FRAUD. 

We will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer and your references regarding this issue and the lawsuit will be the next step which will be amounting to {$2600.00} and will be totally levied upon you and that would be excluding your attorney charges and the due amount pending on your name. 
We have settlement amount for you with easy Biweekly and a one-time settlement amount option below, kindly reply soon with your final intention regarding this case. 

1. You will have to submit {$490.00} today and close this case outside of court with the onetime case settlement plans 2. You will have to submit an amount which is acceptable of {$210.00} today to put this case on hold outside of the courthouse and the rest payment with {$210.00} biweekly installments till the loan amount {$640.00} paid in full. Get back to us ASAP before the charges have been pressed against you into the court of law. 

Do provide us with the date on which you can pay so that we can update your account at mailto : XXXX Kindly let us know are you willing to resolve this matter out of the courthouse, or we should proceed further with the legal charges against you. Once this case will be downloaded against you then we wont be able to help you out. 

Note : This is your last and final chance to settle this case. 



Else we are going to transfer your file to the legal department to download the case against you and you will receive the court summons at your doorstep within 2 working days. Kindly hire an attorney. 



NOTE : THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS. 

Kindly let us know what type of payment arrangement, you are looking for at mailto : XXXX Regards, XXXX XXXX XXXX XXXX. 
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Company response to consumer: Closed with explanation