Consumer complaint received 2015-05-01
Company: BANKUNITED, NATIONAL ASSOCIATION
State: AZ
Product: Mortgage
Sub-product: Conventional adjustable mortgage (ARM)
Issue: Loan modification,collection,foreclosure

Complaint:
XX/XX/2015URGENT MATTER pertaining foreclosure of my property XX/XX/2015 ( Short sale ) I am trying to get a short sale completed on my principal residence and have been for almost 2 years. Bank united is the lender and Fannie Mae is the investor. I have attached letters, the cash offer of XXXX, the HUD-1, Addendum to the purchase Contract that the buyer will close on or before the foreclosure date. In addition, pictures and a value dispute conducted by legal counsel and a licensed contractor. The way I am being treated is unfair and borderline neglect by the bank and investor fannie mae. I am in hardship and have lost business been divorced and going through struggles to the utmost degree. I am a single parent of XXXX children. Life is hard and the demands of my bank to get them all of the information I have been punctual to meet their requests. I do my best and for it to come down to this is unreal unfair and verified fact of unfair lending practices by a servicer and this is fannie mae setting themselves to be sues pro say by me. 
To be clear these are things that have happened. I have went through XXXX buyers on my home all canceled because things took to long and Fannie mae wanted too much for my home. The current appraisal is XXXX of my property. There are no closed sales that compare to this on the ARMLS. I have sent these evidences to the bank united. The previous buyer XXXX XXXX was going to purchase property at XXXX and he was denied by his lender : because the lender for his loan conducted an appraisal for fannie mae and it did not appraise at the XXXX, let me repeat this fannie mae did an appraisal for a homebuyer to purchase this property so he could get his loan and the APPRAISED VALUE WAS XXXX. THE SELER DISPUTED THIS VALUE AND THE APPRAISER STATED HE COULD LOSE HIS JOB IF IT GOES any HIGHER. This is proof that the value or appraisal bank united or fannie mae conducted to determine a value for the short sale of XXXX is overpriced and utterly absurd how they are so greedy. I am not asking for too much at all. All I ask is that you approve the current cash offer of XXXX that is submitted to bank united directly. Bank united said they have to close before the foreclosure date and this can happen before XX/XX/2015. I can not believe this is happening. I was told this is a solid offer and can get approved and now we have a foreclosure auction the bank united tells me so nonchalantly that we are going to foreclose because fannie mae want XXXX offer. No buyer is going to pay this. The realtor has XXXX back up offers. It is active at XXXX on the ARMLS. I need your help to get the shortsale approved at the XXXX. I am going to file complaint o the XXXX and contact the CFPB also. Please reach out to me I do not want to foreclose and feel a solid remedy to this is fannie mae not be greedy and unfair avoid legal suit and approve my short sale. I have a security clearance and if I lose it because of foreclosure there will be further issues. Please help and XXXX, God Bless you for all you do please run for President. See more letters here proving the house need almost XXXX in repairs to be livable and in XXXX value position. There are issues with the house that need be fixed, i.e. the pool filter the ac unity replaced and the roof replaced in order for a person to purchase through a loan as fannie mae should be familiar. Please help to get this approved. 


XXXX XXXX XXXX XXXX XXXX AZ XXXXLetter of Explanation of Value Dispute is as follows : Key points : Property backs right up to a major road and this is not attractive for any buyer ; it is loud. 
Property did not appraise to the XXXX value that the buyer 's lender needed to get his loan underwritten and approved! Utterly ridiculous. But a verified fact. We tried to dispute but appraisal was not increased.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation