Consumer complaint received 2018-07-13
Company: JPMORGAN CHASE & CO.
State: GA
Product: Money transfer, virtual currency, or money service
Sub-product: Foreign currency exchange
Issue: Confusing or missing disclosures

Complaint:
In XXXX of XXXX Chase Bank decided without my permission to advance by phone a {$2000.00} complaint I had lodged with a debit card transaction that I stated was not a completed business action of a company. 
I asked Chase Bank only to stop any payments and to request they intervene on behalf by asking the company to return the {$2000.00} to me. 
Instead a {$2000.00} advance was put into the account in XXXX XXXX of XXXX. 
In XXXX I asked Chase to abide by its fiduciary duty to obtain my fee. Instead they reversed the charge to me and making me liable. 
I further asked for all written information that satisfied them to make this judgement. An argument occurred with Chase bank branch members to show the infoy, which they did it. They stated they would send that information as I was placed on phone with their upper management saying the same thing. 
Weeks passed and I wanted to close my account. 
I went to the XXXX, Georgia branch and a Mr.XXXX  would not open a new account nor CV list the old account unlessI paid off the {$2000.00} liability. I agreed and he assured an sputum attic withdrawal of $ 50 monthly from the new account would suffice. 
But, ob XX/XX/XXXX after consulting my military insurance in opening an account was told that Chase bank had placed derogatory comments about my to credit agencies and to a company called XXXX XXXX. Based on thes comments that I was not eligible to open a new account at their financial institution, but more importantlyI was told by Chase bank employeesafter a call that NO automaticwithdrawls of {$50.00} were ever continued. I was shocked my bank again left me out in the cold.. Then I attempted to wire transfer 7 different times funds to financial institutions internationally and was denied all but one time. Each time I was given no reason as to why. I have been solicited by the XXXX XXXX branch on 2 occasions to have lunch with the investment XXXX XXXX and another time with Brsnch manager XXXX. They wanted me to invest XXXX $ XXXX in their trades. I declined by showing them where their fixed rate stocks were not of great worth and were dog XXXX on paper with no real value. Weeks later, XXXX, the manager called me on my phon ed stating that I M misusing how I spend funds from my accounts and stated he was going to change, limit and curb my usage. No formal letter was given about this matter. I might add XXXX forcibly changed my regular account becoming a private client without any choice, saying I would have to accept the gonditions in XXXX this year. I felt, I had to agree to the heavy handed force or be left pit snd penalized by their poor misrepresentation and lack of fiduciary duty. I felt Chase Banks used its employee to solicit unwanted accounts, heavy handed veiled threatening tactics and leaves customers out with care or concerns to the customer. XXXX 's heavy handed tactic to change my firm of accounts occured coincidentally as I deposited over {$200000.00} in my regular account status. This change messed up my payment schedules adI had to let all creditors know the new cards on accounts. By XXXX Bank denying me to wire transfer funds, U have loss over {$100000.00} in business as zi publish internationally with a new publisher in XXXX, XXXX. Chade Bsnk has looked down even taken an accusatory tone in my doing international business requiring wire transfer, even though they have not shown any policy denying me to do that in fact I am allowed to do it. I asked and attempted to delete the connection Chase Bsnk placed on my online ed Banking with XXXX XXXX, yet it persists even though left XXXX XXXX. 
Please look into these matters as I feel these unscrupulous tactics are unprifession as k and return as luatiey and they are using these tactics to force clients to do business by opening multiple accounts, invest in their traders on stocks and limit yiur ability to leave them to go to another bsnk. 

Thank you, Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX. XXXX # XXXX XXXX, Georgia XXXX XXXX> Email :  XXXX XXXX

Company response to consumer: Closed with explanation