Consumer complaint received 2015-05-20
Company: Paypal Holdings, Inc
State: IL
Product: Money transfers
Sub-product: Domestic (US) money transfer
Issue: Fraud or scam

Complaint:
The company called paypal cost me a {$18000.00} transactionPrevented me from shipping the items out to the buyer which we found out try too scamand held my money and took up my time up to three months instead of letting my itemsbe shipped and verifying that the items where delivered they would not allow it in theend i loss the money loss somes items loss a sell lost my paypal account and was robbed of several months of my timePlus The money that i used to investThe problem was on paypals end where there system auto corrected the address i was shipping it to so I could n't send it to the exact address so paypal would n't allow me to send itA case was open against me in paypal by the buyer I won the caseonce you win a case in paypal system it cant be reverse the outcome is the money is mines regardless if they win a appeal the buyer should of never used a bogus addressThis case tied up all my money in my paypal account later the case was appealed I lost the case and they went against there contract and took the money outThey already broke there contract simple by covering the buyer who split XXXX payment into multiple payments the buyer by contract and paypal by contract does not cover or open case for thosebuyers it is in the agreement I will let you read over the notes and i have attach some phone calls along with PayPal XXXX XXXX breach of contractThe protected a person who committed multiple split paymentsnot only that the case was decided in my favorWhich is also against there term in agreements for me be charge there terms and agreements say if I win the caseI will not be charged at all if I lose and appeal and the moneys is minds to keepThe gave me a address where i can subpoena the phone calls they told over the phone not to ship it outand wait until they fixed there address which was incorrect if they did n't fix it does n't matter if they do or not. 
Because the money is mine because I listen to what they said. 
Also a manager said the money is mines it will never be reversed. 
XXXX represented said the promise and guaranteed and wrote it down that if i follow there orders and dont ship it everything would be fine. 
When a appeal is won it paypal fronts the money. 

When i ask for phone calls a specific XXXX where paypal said they can do what every they want break there contract and word and that there are the lawpaypal closed my account and said i was a threat to paypal i want all the calls from last yearPaypal made up a bogus against excuse and the reps are sleazy and speak in a sleazy voice ( American reps ) they said a regular employee said not even from the corporate office said we found out you where assisting with another account so we shut you down which is a huge lie since you are allowed to do it in paypal you can add people onto your account then they said oh because it is your account they tried to claim but yet they did n't send a bill to me but the account holderAn i told them about that account and the corporate office too months of there time reviews it and said we wont compensate you like we promise and laughed it offPlease look at there contracts on line they say the phones call may or ay not be recordedand lawyers said it is fine to record as long as you hear thatso if you request some recording from me or if they lie i try to get you some to show you they are bonafied liars and thieves and scammers you can subpoena phone calls aswellOne more thing they also breach contract by covering services i was testing the ram packaging it and sending it the merchandise all this was bundled in the sellwith service is against there agreement to cover it. 
I want my money back and the accounts involved to have no chargesthey deleted the accounts to hide evidence i cant even look at my financial historyI will wait for them to lie to you guys then i will bring out evidence '

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation