Consumer complaint received 2015-06-20
Company: Diversified Consultants, Inc.
State: NC
Product: Debt collection
Sub-product: I do not know
Issue: Communication tactics
Sub-issue: Frequent or repeated calls

Complaint:
Diversified Consultants , Inc has violated the Fair Debt Collection Practices Act section 806 Harassment or abuse [ 15 USC 1692d ] A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 5 ) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. 

Diversified Consultants , Inc has violated the XXXX Fair Debt Collection Practices Act 58 70 100. Harassment. ( 3 ) Causing a telephone to ring or engaging any person in telephone conversation with such frequency as to be unreasonable or to constitute a harassment to the person. 

Diversified Consultants , Inc has violated the Telephone Consumer Protection Act ( 47 U.S.C. 227 ) by its actions of calling consumer 's cellular telephone using automatic telephone dialing system ; 47 U.S.C. 227 ( b ) ( 1 ) ( A ) ( iii ). 

Diversified Consultants, Inc. violated the Fair Debt Collection Practices Act specifically section : 809. Validation of debts requirements [ 15 USC 1692g ]. 

Diversified Consultants, Inc. violated the Fair Debt Collection Practices Act specifically section : 807. False or misleading representations [ 15 USC 1692e ] A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section : ( 10 ) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. 

Diversified Consultants, Inc. violations of the Fair Debt Collection Practices Act, XXXX Fair Debt Collection Practices Act, and Telephone Consumer Protection Act are documented as follows : Repeated Robocalls to my Cellular Telephone ( XXXX ) XXXX XXXX, XXXX XXXX/XXXX/2015 XXXX XXXX, XXXX XXXX/XXXX/2015 XXXX XXXX, VA XXXX/XXXX/2015 XXXX XXXX, XXXX XXXX/XXXX/2015 XXXX XXXX, XXXX initial contact was XXXX XXXX XXXX 2015 via telephone as documented. However, Diversified Consultants XXXX Inc. failed to mail a written notice of collection containing a consumer 's dispute rights under the FDCPA within XXXX days after the initial contact. Diversified Consultants, Inc. failed to mail such written notice. 

Diversified Consultants, Inc. telephone calls to my cellular number are direct violation of the XXXX. Diversified Consultants, Inc. failed to provide any meaningful information during such calls ; all in violation of the FDCPA and XXXX. Instead Diversified Consultants, Inc. continued to call my cellular number to repeating have my telephone to ring as forms of harassment all in violations of the FDCPA, XXXX, and XXXX.

Company response to consumer: Closed with explanation