Consumer complaint received 2019-08-10
Company: United Recovery Solutions
State: TX
Product: Debt collection
Sub-product: I do not know
Issue: Communication tactics
Sub-issue: Used obscene, profane, or other abusive language

Complaint:
I need your assistance in what are harassing calls and threatening language. These calls were made all hours of the day and many times after XXXX. These calls were made to me, my friends and many calls, unknowingly, to my underage teenage daughter. An initial conversation with my daughter the XXXX agent informed her she knew where I was and how to reach me and that if she did not want to see me in jail I needed to return their call. 
After some research this was from XXXX XXXX XXXX. XXXX requirements once you make it by the initial interview you are accepted for driver training. I interviewed and passed the first phase. The second phase required passing a physical strength and health assessment test. I failed the health part of the test multiple times, my XXXX XXXX was too high. Although I take XXXX   XXXX it was undetermined why it was extremely high. Tests were given on Monday if you failed you could come back the following Monday and test again. If you fail three consecutive weeks you are disqualified, you try for two weeks, skip a week and repeat the process. However, I continued this process multiple times with visits to my doctor who reported my XXXX XXXX low. After reported failed attempts my doctor upped the dosage and I finally passed XXXX 's test. One of the first incidents, I would have sudden uncontrollable urges to XXXX. While driving with other students this would happen and no place to stop, I ended up losing it while in the driver 's seat. 
While with a second driver trainer, we drove out to of the driver/trainers stop. I began to sweat profusely with the air conditioning on, a feeling of XXXX and XXXX ensued, I needed to lay down quickly. These types of incidents happened but so infrequently I could not determine the cause. I questioned if I ate enough, one last incident happened while I was driving and I was able to pull in a rest stop and contact the health number the company offered, the only advice they could suggest was to pull over and rest, these are the side effects of the pills. I was driving solo at this time my first run and the concern over having what I called episodes would happen too infrequently to understand when or what would cause them. 
I asked for a leave to deal with my health concerns. I later began discussions to work something out with XXXX to work as a janitor or something as I deemed myself unsafe to drive containers over the road. I was a hazard to myself and anyone else on the road. These incidents would happen while driving my personal vehicle or sitting in the barbers chair. I explained to XXXX that I was a danger and there was a concern on my part about my health. I have tested for XXXX, XXXX, a XXXX XXXX conducted, I took a position in retail for commission far less money/opportunity as my health was an absolute concern for me. I did not benefit from the training and this was a lost opportunity for me. However, it was best I did not endanger myself or anyone else driving a large piece of machinery. I attempted to work something out with XXXX. A collection agency coming after me with the XXXX that URS has is unfair and far from necessary

Company response to consumer: Untimely response