Consumer complaint received 2016-10-27
Company: Experian Information Solutions Inc.
State: OH
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account status

Complaint:
Following a period of financial difficulty, my wife and I had several credit accounts go bad. 
At this time, all of the accounts that went bad are all permanently closed, and have been for quite sometime. 
The problem here is that the alleged creditors ( from the credit accounts that went bad ), are all utilizing the national credit reporting system to reflect false and fraudulent credit information to the credit bureaus. 
How are they doing this? 
First, the aforementioned creditors continue reporting artificial credit information to the credit bureaus on the accounts, long after the accounts are permanently closed. 
For example ; I personally have XXXX XXXX accounts ; XXXX with XXXX and XXXX, the other with XXXX XXXX. 
The XXXX XXXX account permanently closed in XXXX XXXX. 
However, XXXX XXXX continues reporting artificial credit data to the credit bureaus in the form of reporting this closed account as having been repeatedly " Charged-Off '' long after the account was permanently closed. 
At Experian ; the misrepresentation of this particular account is taken to another level : You will observe, on Page XXXX ( of the attached document ) how Experian reports this closed account as having been " Charged-Off '' every month from XXXX XXXX through XXXX XXXX ( 7 months in a row ), then reports ND ( no information ) for XXXX and XXXX XXXX, then reports the account as Charged-Off again in XXXX XXXX, reports " No Information '' again in XXXX XXXX, then, reports another " Charge-Off '' in XXXX XXXX. 
Following that fraudulent credit reporting, Experian then reports this same closed account as having " No Information ( ND ) '' from XXXX XXXX through XXXX XXXX ( 10 Months ). 
And, immediately afterward, Experian reports this same account as " Charged-Off '' yet again, nearly two years after the account was permanently closed. 
This credit reporting is not inappropriate, or incorrect. It is Fraudulent. 
Experian also misrepresents the aforementioned XXXX and XXXX account in a similar manner ; the account closed in XXXX XXXX, and is reported as having been " Charged-Off '' in XXXX, XXXX, XXXX and XXXX of XXXX. 
Following that, the account is reported as " ND '' ( for No Data ) from XXXX XXXX through XXXX XXXX. 
And in XXXX XXXX, Experian again reports this closed account as having been " Charged-Off '' yet again ... .. 
Although the XXXX alleged creditors in this Matter may have provided Fraudulent data, Experian still chose to report it. Both are at fault here. 
Moving forward ; XXXX XXXX charged-off a credit card ( in my wife 's name ) as of XXXX XXXX. 
At this time, XXXX XXXX reports this same closed / cancelled credit card account as having been " Charged-Off '' in XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX and XXXX of XXXX ; a total reporting of XXXX ( XXXX ) Charge-Offs on an account that could only have been " Charged-Off '' once. 
Another creditor ( XXXX XXXX ) reports a Collection Account ( in my wife 's name ) as having been " Charged-Off / Sent To Collection '' at least XXXX ( XXXX ) consecutive times. 
As XXXX is a Collection Agency, it is Fraudulent for XXXX to report to national credit bureaus that they " Sent To Collection '' an account that they already had in Collection ; while at the same time keeping that same account for themselves. 
XXXX has Fraudulently reported that they have " Charged-Off / Sent To Collection '' this same Collection account every month from XXXX XXXX through XXXX XXXX. 
This is not inappropriate credit reporting at this level of misrepresentation. This is Fraud. 
In closing, please fully review the attached XXXX-page document, which will fully explain all of the inappropriate and Fraudulent credit reporting here, complete with copies of actual credit reporting. 
These Matters are not represented by Legal Counsel, and never have been.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation