Consumer complaint received 2015-10-09
Company: U.S. BANCORP
State: IL
Product: Bank account or service
Sub-product: Checking account
Issue: Deposits and withdrawals

Complaint:
On XXXX XXXX, 2015, a XXXX XXXX XXXX, who I have never met in a bank branch of Us Bank I went to XXXX as their ATM generally never worked either, discretionarily decided to remove {$330.00} from my bank account in a manual adjustment diverting funds from a check a customer wrote to me XXXX/XXXX/15 which was deposited XXXX/XXXX/15 and cleared their bank in the normal 3-5 days. It had been nearly impossible to deposit even by DepositPoint, which rejected it the first time completely, the second time rejected the completely lawful endorsement, and the third time took it with the CPA after my name added at the suggestion of customer service at US Bank. 
XXXX did so in a harassment scheme that continues to escalate and is the work of a XXXX predator. She blocked all deposits to the account as per the attached and blocked the automatic overdraft protection. She then started raising cain with US Bank and others about " unpaid debts '' in a time frame so short it was clearly unlawful and she refused to comply with dispute or Cease and Desist. She is going XXXX to XXXX in damages repetitiousliy and having me harassed via XXXX persons mostl at US Bank but everybody else possible, up to XXXX a day. The US Bank employees maliciously disrupt my working hours as frequently as possible. 
To date, XXXX and US Bank have claimed all of the following about why she removed the funds from the account, many of them being false claims requiring the maker of the check who is a long term ongoing client, have made them as they only party with standing and who has the standing to testify who she wrote the check to. It gets worse daily, but here is the list:1. To remove a duplicate deposit ( see bank statement. It per DepositPoint and the maker 's bank deposited once. Per US Bank GL it ws twice, which I had removed XXXX/XXXX/15. A Duplicate comes back in the normal 3-5 days, not 3 weeks as falsely alleged ) 2. To remove " suspected bank fraud '' : due to the CPA after my name. 
3. To " remove a bounced check '' weeks after it cleared the other bank, in fraud, as bounced checks come back in 3-5 days and I had automatic overdraft protection4. To remove a duplicate deposit she claims was deposited in another bank as well, which again requires the maker of the check, and secondly given the control numbers at the bottom of the check come through on any check, would have been rejected at the maker 's bank as a duplicate in the normal 3-5 days, not 3 weeks ) 5. There is a XXXX per XXXX XXXX of US Bank in XXXX but she will only disclose it off the record ( literally ) and claims its none of the above either. 
There are more every time the subject comes up. 
XXXX and US Bank also have blocked any method to get rid of them even by payment of funds not owed for going on 2 months. 
They have become a violent threat to my safety due to the cartoon slapstick computer button pushing up to XXXX a day and the dollar amounts and time they have intent to take up until they put the customer business out of business and the owner in a shelter or worse given they are disrupting necessary health care nightmarishly. They wiped out the use of XXXX XXXX weekend and most evenings and weekends since this started. They violated the 2nd Cease and Desist before I got it after it was mailed. It gets worse every time I turn around, and the rate of disturbance and time they keep taking up like this is well over XXXX to XXXX hours a week or more once. Since XXXX/XXXX/15, and it has become absolutely clear she started this to stalk me individually and is not going to stop doing this, as also making her victims unable to pursue remedy in the courts as she is criminally intent on burning her victims into some mentally ill fantasy cruelty that is so far out of hand that she is violently endangering her victims. With full support of US Bank which is a disgrace.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with monetary relief