Consumer complaint received 2020-03-05
Company: HireRight Solutions, Inc.
State: LA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Incorrect information on your report
Sub-issue: Information is incorrect

Complaint:
Mr. XXXX, Here is a copy of your statement. You confirmed that you did not give complete information. 



From : XXXX XXXX [ mailto : XXXX ] Sent : Wednesday, XX/XX/XXXX XXXX XXXX  To : Consumers <XXXX> Subject : Dispute claim Im sending this message to clarify fraudulent reports on my record.. 
1. Unauthorized area/ failure to timely report accident claim : On XX/XX/XXXX I was involved in an accident in XXXX county , Georgia , as the result of an improper lane change. attached are photos of the accident and ticket, and acknowledgment of the accident by the safety director, XXXX XXXX XXXX. I contacted XXXX the day of the accident and thereafter he blocked my phone number so he did not receive the pictures on the day of the accident, therefore he followed up with me on Monday. 
Also the accident was a dot reportable offense which the company reported otherwise. The pictures show the disabled vehicle which had to be towed off the road. Thus, the company failed to send me for a XXXX XXXX   as required.. 
2. Unauthorized use of equipment/ quit under dispatch On XX/XX/XXXX I returned to the yard under dispatch. I was instructed by the owner, XXXX, to change trucks because the lease on the truck that I was driving was going to expire. XXXX had spoken to me before about the need to change trucks and had offered me an older truck to drive which I refused. Therefore, not wanting to argue with the boss over a new XXXX international truck which she wanted me to move into, I decided to quit. The new truck was slower, did not operate as a manual in all gears and it had to many distracting amenities therefore, it didnt operate like the previous one which I was comfortable driving. 
Since the truck that was being dispatched was being decommissioned, and I was not going to get a truck of equal stature that I was comfortable operating, I took the revocation of my truck as the initial step in a process toward being let go. 


You can send a rebuttal statement to : XXXX I provided evidence in attachment to this claim I made to the reporting agency to defend myself from negative retaliation by the trucking company. Believing the reporting agency was a neutral and unbiased party and had the ability to exclude retaliatory complaints made by disgruntled trucking companies, hireright refused to amend my report in light of Evidence I provided to show the trucking company broke the law. And therefore made false reports to keep me from finding employment in other places. 
This complaint comes timely after I was denied employment by XXXX XXXX  for reasons cited in my dac report. Hireright failed to use reasonable discretion when evaluating investigative reports, and reported false claims by the company. As a result of there deceptive actions not to act as an impartial and unbiased party when reporting inaccuracies have been left on my report over a long period of time. And as a result I have been denied fair opportunities of employment.

Company response to consumer: Closed with explanation