Consumer complaint received 2020-01-15
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Below is a letter that was submitted to Experian, XXXX and XXXX. XXXX and XXXX has complied with my complain, but Experian has failed to respond as well as failed to investigate and delete the inaccurate information that is affecting my current credit ratings with their bureau. It is my only resolve that this matter be reinvestigated and deleted to my satisfaction because the items were NOT authorized NOR given my written consent to do so. 
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - XX/XX/XXXX Experian XXXX. XXXX XXXX XXXX, TX XXXX XXXX : Request for Investigation and Removal of Unauthorized Credit Inquiries To Whom It May Concern : While checking my most recent credit report, I noticed unauthorized and fraudulent credit inquiries made by the following companies : 27 Inquiries : XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX NA, Inquiry date : XX/XX/XXXX XXXX XXXX/XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX/XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX   XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX/XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX XXXX XXXX, Inquiry date : XX/XX/XXXX I never authorized such actions, and this constitutes a violation of my rights under the Fair Credit Reporting Act 604 as well as a violation of my rights to privacy. Please contact each individual company and investigate such occurrence. 

I request that you initiate an investigation into these inquiries on my credit report to determine who authorized the inquiry. If, once your investigation is complete, you find my allegation to be true, please remove the inquiry and send me an updated copy of my credit report at the address listed below. According to the provisions of 612 [ 15 USC 1681j ], there should be no charge for this report.

If you find the inquiry referenced above to be valid, please send me a description of the procedures used in your investigation within 15 business days of the completion of the investigation, and as part of your investigation, please send the names, business address and phone numbers of those who made unauthorized credit inquiries so I m ay contact them directly. If you have any questions or need additional information, please contact me at address listed below. Thank you for your assistance with this matter. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief