Consumer complaint received 2016-08-01
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Public record

Complaint:
There was a dispute with my landlord in 2011 in XXXX, XXXX over my having to leave the apartment with sudden notice one month prior to my lease ending. I verbally called him ahead of time to explain the situation that my mother had XXXX and was given 3 months to live. My family requested I move to XXXX, XXXX to help take care of her. I explained to the landlord that I was giving him notice, but would still pay my remainder rent due of my portion of {$500.00} and that my roommate would also pay hers. When she left without notice or payment he then filed a 5 day eviction notice. The lanlord and I both appeared in court without my roommmate present. Prior to us attending court, I paid my portion of the rent and did a " walk-through '' of all appliances and condition of apartment. He brought a check-list for the apartment in conclusion he checked everything off in working condition and the apartment off with no issues or damages. He signed this, I did as well and I had a witness sign that was in attendance for this walk through. He then sent the 5 day eviction notice and we went to court. In court the judge agreed that there would be no judgement on my end or fee to pay. We all agreed that the landlord would take the remainder balance of rent due by my roomates portion from the security deposit and return the rest since the apartment was in perfect condition. I left court assuming this would be taken care of and we were no longer in dispute. The landlord never paid the remainder balance of my security deposit back to me and instead kept the entire amount of XXXX. He was owed XXXX by my roommate leaving XXXX to be paid back to me. He said that since the roommate was not there he did not feel he needed to pay back the security deposit. He was returned the keys and I never heard from him again. I did not pursue the issue regarding the security deposit due to the nature of my circumstances and years later have not heard from him. I recently have been looking for a new apartment in the state of Florida where I reside and have spent ample amount of money on appilcation fees only to be denied due to this civil law suit still showing up on my credit report. I no longer live in XXXX so I was advised to reach out to the XXXX XXXX XXXX along with XXXX County department of Courts to get the record " Sealed/dismissed '' and deleted from my credit. No lawyer wanted to take my case due to the fact this was not an actual eviction founded and it can not be sealed as a result. I have also tried to file for a dispute and dismissal through the courts and was informed I would need to fly back and forth from XXXX to XXXX in order to do so and recieve a court date. Due to the financial strain of this and the unfairness in this matter I am not at liberty to do so. I was then informed to direct this matter to the credit bureau from several lawyers to file a complaint and get this removed from my credit completely. I am requesting for this to be removed from my credit report due to the fact the landlord 's case was found dismissed in court and we have written signed agreements of this. I am unable to find a new place to live and have 1 month to do so, this is a time sensitive issue that I wish to be resolved immediately. I do not wish to file a counter suit against my landlord for the remainder balance and wish to move forward in my life in able to find a place to live. Thank you for your time and consideration in this matter.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation