Consumer complaint received 2021-11-12
Company: Strategic Alliances, Inc.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
On XX/XX/XXXX, my son and I signed a lease agreement with XXXX XXXX account number XXXX to lease printing Equipment from XXXX XXXX XXXX. I was the cosigner on the lease agreement. The payment came automatically out of my sons checking account. We contacted XXXX XXXX. In XX/XX/XXXX to see if XXXX XXXX could take over payments. XXXX XXXX agreed. XX/XX/XXXX. A new lease for XXXX XXXX, XXXX XXXX XXXX and XXXX XXXX was made. My son shipped the equipment to XXXX XXXX. It was agreed with XXXX XXXX that my sons and my name would be taken off of the lease agreement. Payments stopped coming out of my sons checking account. The payments then were XXXX XXXX and XXXX XXXX responsibility. 

I have XXXX XXXX which has XXXX and XXXX. My husband and I are wanting to purchase a home. I decided to check all 3 credit bureaus because the bank I am thinking about using takes the lower score of the 3 bureaus. When I checked the XXXX website I was shocked to see XXXX XXXX was on my credit report with a major derogatory, with 5 late payments in XXXX. 3 late payments in XXXX. 9 late payments in XXXX. Turned over to collections in XX/XX/XXXX. The account was charge-off and closed with a balance of {$3700.00}. My credit is very important to me. Since XXXX I was late on 1 payment for 30 days as soon as I realized it was not paid I paid it. I have an exceptional payment history. I called XXXX XXXX wanting to know why my name was still on the account. They said my name was on the account because a release paper was not signed. I wanted to do whatever I needed to do to get my name, the balance of {$3700.00}. taken off and all negative marks taken off of my credit report. One person I talked to there was XXXX. They said they could not help me the account was closed and sold to First Portfolio Ventures. Everytime I called they said the same thing they can not help me. 
I called First Portfolio Ventures they said they have the account with debt owed but it is not in my son or my name. It belongs to XXXX XXXX, XXXX XXXX XXXX and XXXX XXXX. I wanted to get my name off of the account and the balance taken care of. They said I couldnt because it was not my account and the debt does not belong to my son or me. They said they did not contact me about the debt and they did not report to the credit bureau in my sons or my name. They said the debt belongs to XXXX XXXX, XXXX XXXX XXXX and XXXX XXXX. They can not help me. I talked to XXXX. They said I needed to talk to XXXX XXXX about credit reporting issues they are the ones that reported it. I talked with each company 4 times XXXX XXXX, & XXXX but could not get the problem resolved and wrote a letter to each. 
Neither XXXX XXXX or First Portfolio Ventures contacted me when XXXX XXXX, XXXX XXXX XXXX, and XXXX XXXX were late or stopped making payments. Had I known this was happening I would have called XXXX XXXX to see what I needed to do to get this account taken care of so it would not have went to collections and ruin my credit report.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation