Consumer complaint received 2022-12-03
Company: Consumer Collection Management. Inc
State: MO
Product: Debt collection
Sub-product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Sued you without properly notifying you of lawsuit

Complaint:
XXXX XXXX illegally evicted me from an apartment I was leasing with them. 
They falsified court documents to show I did not pay a judgement that was entered against me that was paid in full by ( XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ( XXXX ). I received assistance through the Missouri XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) which paid the entire judgment amount and they signed documents/certifications agreeing to the following. 

" As a Landlord participating in the XXXX  Program through acceptance of rental payments ( forward or arrears ) XXXX  Award on behalf of any applicable Tenant ( s ), Landlord understands and acknowledges that by accepting rental payments on behalf of any applicable Tenant ( s ) Households/units that I shall not be permitted to file for eviction against such household for the period of time I have received forward rent payment for any reason related to the non-payment of rent.

As a Landlord participating in the XXXX  Program through acceptance of rental payments ( forward or arrears ) XXXX Award on behalf of any applicable Tenant ( s ) that I shall not file or continue with any eviction action against the Tenant ( s ) in the Household for non-payment of any arrears rental payments not within the time period covered by the XXXX Award and will enter into a separate plan with the Tenant ( s ) to forgive or collect any remaining arrears outside the XXXX  Award, as applicable. Any court action for eviction resulting from rental arrears currently pending must be dismissed or otherwise resolved satisfactorily so that the Tenant ( s ) are not subject to duplicative payments of rent or eviction for any non-payment of rent during the period of time the XXXX Award covers. XXXX XXXX XXXX XXXX XXXX XXXX XXXX pursued the eviction even though they received payment.

They failed to report a ( satisfaction of judgment ).

They failed to dismiss the case as directed.

They submitted documents to the court requesting eviction for the amount that was paid in full. 

XXXX XXXX XXXX XXXX went to the court to request eviction for a judgement that was satisfied. 

XXXX XXXX evicted me from my home and caused me to lose all of my personal belonging and important documents. 

Now XXXX XXXX XXXX has reported false amounts to the credit bureau stating I owe them {$4000.00} I am in the process of filing suit against City XXXX because of the hardship I faced from their illegal actions. 

Beyond the amount of money that XXXX XXXX XXXX XXXX received from XXXX XXXX I owed them for 2 months of rent which is {$790.00} per month ( as noted in attached lease ) and a total of {$1500.00}, plus {$290.00} for the prorated month prior to me being illegally evicted. The total is {$1800.00} NOT {$2900.00} that they falsely reported. 

They have reported I owe them {$2900.00} in base rent which is another fabrication. 
They have reported I owe them XXXX dollars in damages and have failed to send me any documentation of damages. 

XXXX XXXX has violated my rights by failing to report a satisfaction of judgment and providing false information to the stating the balance was not paid in full and pursuing eviction for a satisfied judgement. 

XXXX XXXX XXXX has falsely reported rent amounts that do not coincide with the signed lease or dates I occupied the apartment. 

I am requesting all collection practies be haulted immediately

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation