Consumer complaint received 2016-12-06
Company: JPMORGAN CHASE & CO.
State: OH
Product: Bank account or service
Sub-product: (CD) Certificate of deposit
Issue: Account opening, closing, or management

Complaint:
Lets get down to the bottom of this ... .. 

If you dont, so help me XXXX. 


INFO SENT TO : FBI XXXX FBI XXXX FBI XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FBI XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX COMPANIES, FORWARDED AS REQUESTED. 
XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX SHERIFFS OFFICD XXXX XXXX PD OFFICE OF XXXX XXXX, XXXX FORENSIC ANALYSIS FROM FBI, XXXX PD, OR XXXX My full name is XXXX XXXX XXXX XXXX, my zip is XXXX, XXXX XXXX. I already sent several mailings, XXXX to my local branch, and the HQ in XXXX. I do not feel as if a matter was handled correctly, and have tried to provide chase with as much as I know. I can not ensure all of the details can be sent over the internet, so that is why I chose to do it via USPS. My direct mailing address is XXXX XXXX XXXX XXXX, XXXX XXXX. This is over an issue that has cost me significant time and effort, because I was given a check, in XXXX, for the ammount of XXXX, to assist the US Government in efforts as a civilian servant, for the final step of the Stimulus Budget. Somehow, that account was reported to me as the midestment report for an 18 month CD to my registrred email at that time, XXXXXXXXXXXX, at a rate i cant exactly remember. Also, because of other knowledge I sent to Chase HQ as well at the FBI, i believe that account may have been hijacked, as no other communication has been sent since XXXX XXXX. 
I recieved a phone call from Chase as well the friday from the week before. My issue is, I was told that it did not exist, but it came from XXXXXXXXXXXX. 
I would like you to please review your records, if possible. 
To clarify, that wa XXXX XXXX XXXX. The check came as a envelope, white, with instructions, very detailed, formal, and everything, with a printed stamp from the us treasury, with mailed from zip XXXX, the XXXX branch ran it, everything came back fine, and everything, and im only pushing the issue, cause it was entrusted to me to handle. I realize also XXXX XXXX, was held responsible initially, but I have reason to believe he did not act alone. XXXX XXXX, i witnessed write the virus, and hand it off to XXXX XXXX, later saying it was stolen. What he was reffering to, Im not sure, but likely the USB it was on, which was, as I was called down to verify, XXXX was there, and XXXX a few days later, at the same location above. I assumed chase knew this prior to alleging XXXX as the sole defendant. However, I guess i was wrong. My phone is XXXX if you need to call me about this. 
Personally, I know this couldve been a scam, or whatnot, which is what makes me so upset. 
However .... why would the events unfold as they did, and all the other issues unfold, me delete the email, thinking it was a scam, and such. When I checked my chase checking in XXXX, i was asked if i wanted to close any other accounts, at a branch in XXXX XXXX. It is all very concerning, the emails, the everything, including the phone calls from 'secure '. I just want answers, cause its a scam, or someones causing a huge sham, hoax, and confusion. Please, if you can assist in any way, itd be appreciated. Goodnight, and thank you for hearing me out. 
Yours to keep, A visit from the Treasury, a phone call, a preliminary everything ... 

Sent from XXXX Mail on XXXX

Company response to consumer: Closed with explanation