Consumer complaint received 2015-06-04
Company: ENCORE CAPITAL GROUP INC.
State: NJ
Product: Debt collection
Sub-product: Credit card
Issue: Disclosure verification of debt
Sub-issue: Not given enough info to verify debt

Complaint:
This Complaint is being brought against Asset Acceptance ( AA ), for knowingly, falsely and repeatedly collecting and then electronically submitting AA collection Accounts on all Majors Consumer Credit Reports as Open Non Revolving, Installment and Revolving Trade line 's consumers opened with them, as Credit Grantors. 
Asset Acceptance ( AA ) is a Debt Collection Agency, who brought a debt from XXXX XXXX XXXX, of which I owed money to. AA and I went to court, and I agreed an paid in full, the actual balance due XXXX, {$560.00}. 
AA reported this debt to all XXXX CRA 's starting in XX/XX/XXXX. 
Because this impacted my XXXX Score in such a harmful manner, I did not attempt to apply for any credit until XX/XX/XXXX, when I felt the impact had subsided enough. When I would get a rejection notice, for credit cards, auto refinance etc - I assumed that the statement " Major Delinquency on your report '' meant the fact that I had a then XXXX year old, paid collection on my report. 
I ordered copies of my credit report over the past few months, and in all XXXX CRA 's, there was a Payment history - for a collection account. Because I know that this is impossible, I sent disputes repeatedly to all CRA 's, asking that they verify my accounts with XXXX and then AA. The last verification actually wiped out the history - and instead inserted a " C '' ( Collection Flag ) XX/XX/XXXX. 
That prompted me to really look at what this account was doing - The account is an account with a Debt Collector, not a credit grantor yet -- - AA inserted this record into my Credit Reports as if they were a credit grantor. 
And then - Reported a " C '' COLLECTION ( XX/XX/XXXX ) on an account that based on notes in the CRA 's system, say closed - but actually are n't? How is this possible? 
This has been on my file for 4 years now, with falsified dates and account data. 
1. The Debt Collection Account is listed as an OTHER Account on XXXX, and as CREDIT Accounts XXXX/XXXX. Is not visible under the collection accounts, on any reportsb. Shows in the negative section - because of the Collection Pay Statusc. Has NO date closed Dated. Is Reporting as a Credit Account - not a collection accounte. Reports itself as an OPEN TYPE Line of Credit ( purposed for XXXX - XXXX, etc ) of which this account is notf. Uses the Date Opened date of their debt purchase, to make this account appear more currentg. Uses the First Delinquency Date, to store the debt purchase Date, to make this account appear more currenth. Uses Creditor Classification - of Retailer, even though they are a debt collector AND my account with XXXX was NOT retail. 
i. Because of the way this is reporting, it appears as though I have : i. An Open : Non Revolving, Retail Credit Line with AAii. That has been in Collections since XX/XX/XXXXiii. Reported as a new COLLECTION Account in XX/XX/XXXX. 
iv. I did not Pay in Full, when court documents in fact say I didv. All while they can not legally extend any form of credit, or - Report themselves as doing so. 
vi. This AA Account, is causing me to be rejected for credit, and numerous other problems including being forced to pay higher fees, and rates when dealing with credit grantors. 
vii. I have NO Other Collection AccountsI honestly believe the CRA 's are aware of Debt Collection Agencies masquerading as Credit Grantors, as the files that are submitted to them, do little to verify or weed out such activity. XXXX, a software application used by many collectors - allows DCA 's to simply select a check box- and self-identify as a Credit Grantor, thus allowing these DCA 's to insert data to massage collection account into becoming retail accounts and in the attempt to have the most impact possible on a consumers score. 
This agency should not only look at my complaint - but the files of all consumers with AA issues.

Company response to consumer: Closed with explanation