Consumer complaint received 2021-08-27
Company: Braviant Holdings, LLC
State: WI
Product: Debt collection
Sub-product: Payday loan debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was already discharged in bankruptcy and is no longer owed

Complaint:
This company sold a collection debt to XXXX XXXX dba XXXX XXXX XXXX or they greedily bought this debt. A law suit was electronically filed on XXXX by one of their Attorney staff XXXX XXXX against me for {$2100.00}. However the original outstanding debt I owed to Balance Credit was included in my Chapter XXXX, discharged XXXX and has been in an active amortization plan paid by my Trustee since XX/XX/. That debt amount owed and entered at the time was {$1400.00}. To date 43 % of that amount owed has been paid per my claim register sent to me by my trustee on XXXX. 

I attended the first court date on XXXX Attorney XXXX represented XXXX XXXX dba XXXX XXXX  XXXX  that day. I provided my Chp XXXX information on record. And all the collection communications I had with Balance Credit back in XXXX, and that there were no new accounts or no new debt owed to them since I filed my Chp XXXX. The Judge explained for myself XXXX XXXX dba XXXX XXXX XXXX to touch base with info given.Next Hearing was scheduled XXXX On XXXX I spoke with the XXXX XXXX XXXX secretary ( XXXX XXXX XXXX I explained this error to their law suit filing. I was instructed to email my documents and attorney information who filed the Chapter XXXX that shows Balance Credit account was included. I submitted the XXXX XXXX XXXX copies of my Chapter XXXX plan, a Case Asset printout, & Claim Register provided by my Trustee ( showing debts being paid under the Chp XXXX ) I also provided contact information for the filing attorneys office I went through. The secretary verified email and documents were received and would forward to attorney and they would follow up with me I never received a follow up call. 

I was not able to attend the hearing on XXXX due to work demands. Per XXXX XXXX  a judgement was still entered on my name for the FALSELY substantial amount ABOVE the original collection amount nor the amount filed in my Chp XXXX Plan. 

I immediately contacted the WI CIRCUIT COURT who explained I would follow up with the Collection Firm. 

I placed a call with the Collection Firm I spoke with their secretary who transferred me to an attorney who NEVER picked up the line. I was on hold for 15mins, I called back 3x and was thrown into a voice mail. I left a voice message explaining my disagreement to them entering a judgement for a debt that is being paid under a Chp XXXX and that I submitted them the proof they requested to verify this information. 

I then placed a call to the Law firm I utilized to file my Chapter XXXX I spoke with the paralegal she knew my situation right off and and told me she JUST VERIFIED with the collection firm on XXXX the debt for this company was actively being paid! She explained to me the many unfair loop holes that can take place with debt collectors selling debts and judgement tactics used. She asked was I served papers for this debt? I explained, No! I was mailed a copy of the Court Simmons. I was never provided any Original Account Terms Agreement showing this new debt, or Proof of any Collection attempts for this new debt, no proof of signatures from me on this debt to support their claim- NOTHING! Just a notification of a Court Summon showing the complaint and the account number is BLACKED OUT! ( Yeah thats because its the same account! ) She offered to contact this collection firm again to go over more distinct details and verify with them this is the SAME DEBT ACCOUNT! 

This entire situation has put me through so much mental anguish. I am taking this matter against this law firm as far as it can go!

Company response to consumer: Closed with explanation