Consumer complaint received 2023-10-16
Company: JPMORGAN CHASE & CO.
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Cashing a check

Complaint:
While looking for employment I received the following email and exchanges : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  We are delighted to inform you that you have been selected to participate in the upcoming photo shoot organized by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX is a renowned retail store that has been operating successfully for 45 years in XXXX XXXX catering to both men and women. 
XXXX XXXX  the store 's proprietor, expressed his commitment to positioning the store for the demands of the 21st century while upholding the high standards established by XXXX XXXX XXXX over a century ago. The store has received recognition for its excellence, being voted the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX prides itself on providing customers with designer clothing lines from the U.S.A. and XXXX, as well as custom-made options and formalwear for both men and women. The store also offers exceptional in-house fitting and tailoring services to ensure the perfect fit for their customers. 

XXXX XXXX a reputable agency affiliated with XXXX XXXX XXXX, is organizing this shoot in XXXX XXXX XXXX. The purpose of the shoot is to promote a new clothing line in the United States and XXXX. This project is highly professional, creative, and collaborative, and your participation could lead to long-term opportunities and a continuous working relationship based on your performance. 

For your involvement in the shoot, you will receive a compensation of {$1500.00} per day, totaling {$3000.00} for the two-day shoot. Additionally, a per diem compensation of {$500.00} will be provided, resulting in a total compensation of {$4000.00} upon the conclusion of the shoot. 

The shoot will take place at the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX is conveniently located just about one hour away from XXXX XXXX XXXX XXXX  ) Please find the detailed itinerary and shoot schedule below : Day 1 : * XXXX XXXX XXXX XXXX XXXX XXXX and check in at the designated hotel. 
* Attend a 2-hour seminar from XXXX XXXX XXXX XXXX XXXX. This seminar will provide further information on the required duties and tasks for all talents, models, and crew members in attendance. A hard copy of the shoot call sheet will be provided during the seminar. Note that the seminar will be held at the hotel 's auditorium. 

Day 2 : * Short shoot from XXXX XXXX XXXX XXXX XXXX 
* Production from XXXX XXXX XXXX XXXX XXXX., with a break from XXXX XXXX XXXX XXXX XXXX 
* If necessary, there will be a backup/edit shoot from XXXX XXXX XXXX XXXX XXXX 

Regarding travel arrangements, a check of {$2800.00} will be issued to cover your travel and hotel expenses. These arrangements will be handled by a designated travel agent. The allocation for per diem compensation is {$300.00}, while the remaining {$2500.00} will cover transportation, accommodation, meals, and other logistics. The travel agent will make all the necessary reservations and arrangements on your behalf for your trip to XXXX XXXX XXXX XXXX 

Your salary of {$4000.00} per day will be issued after the completion of the shoot. 

Attached to this email is the Agreement form, which you are required to fill out immediately. Please submit the form via email as soon as possible. Additionally, please bring a physical copy of the Agreement form with you to the photo shoot. In the coming days, we will provide you with all the necessary information regarding your travel agent. However, for now, we kindly request that you confirm your availability and your utmost commitment to this project. 

Please respond to this email with the following information : Model Name : Name that should be on the check : Address including Apartment Number where Applicable : Phone Number : Name of Financial Institution : Attached Agreement : Name of Reference : address of Reference : Contact of Reference : Relationship with Reference : N.B : It is important you respond to this email confirming your commitment before we send the check and proceed to make the necessary arrangement. You are allowed to bring one guardian along with you and the XXXX XXXX XXXX  will handle the travel and hotel expenses. 

Casting Director. 
XXXX XXXX. 

Hello, Thank you for your email. 

Model Name XXXX XXXX XXXX Name that should be on the check : XXXX XXXX Address including Apartment Number where Applicable : XXXX XXXX XXXXXXXX XXXX, XXXX XXXX XXXX XXXX XXXXXXXX Phone Number : XXXX Name of Financial Institution : Chase Bank Attached Agreement : *see attachment Name of Reference : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Relationship with Reference : Long time close personal friend and client Good Day XXXX, Congratulations your Information has be Acknowledged and is being transferred to our agent, XXXX will contact and assist you on the next steps and connect you to your travel agent. 

While you wait on XXXX, A check for {$2800.00} will be issued to you via email in minutes to cover your travel/hotel Expenses which will be handled via a designated travel agent. 

Once the check is received make a mobile deposit, {$300.00} is allocated for per diem compensation while the balance ( {$2500.00} ) is the budget for your Transportation, Accommodation, Feeding and other Logistics. The designated travel agent will Make all the necessary Reservations and arrangements on your Behalf. 

thanks, we are happy to work with you. 

You can also contact XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX is a renowned retail store that has been operating successfully for XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
XXXX XXXX, the store 's proprietor, expressed his commitment to positioning the store for the demands of the 21st century while upholding the high standards established by XXXX XXXX XXXX over a century ago. The store has received recognition for its excellence, being voted the # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX itself on providing customers with designer clothing lines from the U.S.A. and XXXX, as well as custom-made options and formalwear for both men and women. The store also offers exceptional in-house fitting and tailoring services to ensure the perfect fit for their customers. 

XXXX XXXX, a reputable agency affiliated with XXXX XXXX XXXX, is organizing this shoot in XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. This project is highly professional, creative, and collaborative, and your participation could lead to long-term opportunities and a continuous working relationship based on your performance. 

For your involvement in the shoot, you will receive a compensation of {$1500.00} per day, totaling {$3000.00} for the two-day shoot. Additionally, a per diem compensation of {$500.00} will be provided, resulting in a total compensation of {$4000.00} upon the conclusion of the shoot. 

The shoot will take place at the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, is conveniently located just about one hour away from XXXX XXXX XXXX XXXX  ) Please find the detailed itinerary and shoot schedule below XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and check in at the designated hotel. 
* Attend a 2-hour seminar from XXXX XXXX XXXX XXXX XXXX  This seminar will provide further information on the required duties and tasks for all talents, models, and crew members in attendance. A hard copy of the shoot call sheet will be provided during the seminar. Note that the seminar will be held at the hotel 's auditorium. 

Day 2 : * Short shoot from XXXX XXXX XXXX XXXX XXXX 
* Production from XXXX XXXX XXXX XXXX XXXX with a break from XXXX XXXX XXXX XXXX XXXX 
* If necessary, there will be a backup/edit shoot from XXXX XXXX XXXX XXXX XXXX 

Regarding travel arrangements, a check of {$2800.00} will be issued to cover your travel and hotel expenses. These arrangements will be handled by a designated travel agent. The allocation for per diem compensation is {$300.00}, while the remaining {$2500.00} will cover transportation, accommodation, meals, and other logistics. The travel agent will make all the necessary reservations and arrangements on your behalf for your trip to XXXX XXXX XXXX XXXX 

Your salary of {$4000.00} per day will be issued after the completion of the shoot. 

Attached to this email is the Agreement form, which you are required to fill out immediately. Please submit the form via email as soon as possible. Additionally, please bring a physical copy of the Agreement form with you to the photo shoot. In the coming days, we will provide you with all the necessary information regarding your travel agent. However, for now, we kindly request that you confirm your availability and your utmost commitment to this project. 

Please respond to this email with the following information : Model Name : Name that should be on the check : Address including Apartment Number where Applicable : Phone Number : Name of Financial Institution : Attached Agreement : Name of Reference : address of Reference : Contact of Reference : Relationship with Reference : N.B : It is important you respond to this email confirming your commitment before we send the check and proceed to make the necessary arrangement. You are allowed to bring one guardian along with you and the XXXX XXXX XXXX will handle the travel and hotel expenses. 

Casting Director. 
XXXX XXXX. 




<CXXXX XXXX XXXX  Good Day XXXX, The Photo-shoot is in a few days, in line with the agreement XXXX XXXX  will cover your Guardian 's travel expenses and Hotel Reservation with other Logistics. 

A Check of {$2800.00} is been issued to you on behalf of your guaurdian, Courtesy of XXXX XXXX Please find Attached check and make a Mobile Check deposit with your phone over a dark background over another screen XXXX XXXX XXXX XXXX XXXX 

( {$2800.00} ) is the budget for your Transportation, Accommodation, Feeding and other Logistics. The designated travel agent will Make all the necessary Reservations and arrangements on your Behalf. 

XXXX will guide you through this steps and connect you to your travel agent. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The Photo-shoot is in a few days, in line with the agreement XXXX XXXX will cover your Guardian 's travel expenses and Hotel Reservation with other Logistics. 

A Check of {$2800.00} is been issued to you on behalf of your guaurdian, XXXX XXXX XXXX XXXX, Please find Attached check and make a Mobile Check deposit with your phone over a dark background over another screen XXXX XXXX XXXX XXXX XXXX 

( {$2800.00} ) is the budget for your Transportation, Accommodation, Feeding and other Logistics. The designated travel agent will Make all the necessary Reservations and arrangements on your Behalf. 

XXXX will guide you through this steps and connect you to your travel agent. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I received two checks from them and deposited them into my Chase checking account as instructed to do. Then I proceeded to pay the travel agents as directed. Eventually the checks were deemed counterfeit ( well after the funds showed they were available in my account and I had already forwarded the money via XXXX to two different travel agents ). 

I have taken this up with my bank twice and twice they declined to help or refund my {$3000.00} that was stolen from me due to what I later learned was a scam.

Company response to consumer: Closed with explanation