Consumer complaint received 2016-02-09
Company: NAVY FEDERAL CREDIT UNION
State: TX
Product: Consumer Loan
Sub-product: Vehicle loan
Issue: Shopping for a loan or lease

Complaint:
got this in my e mail XXXX to go to the savings acct nothing states on approval, I was review for XXXX 5 yrs heard nothing Navy Federal & XXXX ; XXXXXXXXXXXX & gt ; To XXXXXXXXXXXX XXXX XXXX at XXXX You 're invited to apply for an auto loan! 

View in Browser Navy Federal Credit Union Navy Federal Security Zone Email for XXXX XXXX XXXX Get Going in a New Car! 
Remember! Apply for an auto loan at low, competitive rates and buy the car you 've been dreaming about. 

APPLY TODAY Celebrate 2016 With a New Car! 


. 


Save with our Auto Buying Program Get low, established pricing and a stress-free buying experience on your next auto, motorcycle or powersport vehicle! 

LEARN MORE Save with our Auto Buying Program. 


Refinance and get {$100.00}! 
If you did n't finance your auto loan with Navy Federal, now is your chance! Refinance your current auto loan from another lender and get {$100.00}. * LEARN MORE Refinance and get {$100.00}! 







Products & Services FAQs Mobile Banking Branches & ATMs Contact Us FB TW Please do not reply to this email. This email is being sent from Navy Federal Credit Union, XXXX XXXX XXXX, XXXX, VA XXXX. For contact information, or if you have any questions about this email, please contact us or call XXXX. 
EHL Equal Housing Lender | APY= Annual Percentage Yield | APR= Annual Percentage Rate. ( C ) 2016 Navy Federal Credit Union. All rights reserved. Message and data rates may apply. Terms and Conditions are available. NFCU XXXX ( XXXX ) Important information about online security. 



Federally insured by NCUA. 

Unsubscribe | Privacy Policy *Existing Navy Federal loans are not eligible for this offer. You must make your first scheduled payment in order to receive the offer. {$100.00} will be credited to the primary applicant 's savings account between 61 and 65 days of the loan origination date. If the auto refinance loan is canceled or paid off in the first 60 days, the {$100.00} offer will become invalid. Recipient is solely responsible for any personal tax liability arising out of the acceptance of this incentive. 












Navy Federal & lt ; XXXXXXXXXXXX & gt ; To XXXXXXXXXXXX XXXX XXXX at XXXX You 're invited to apply for an auto loan! 

View in Browser Navy Federal Credit Union Navy Federal Security Zone Email for XXXX XXXX XXXX Get Going in a New Car! 
Remember! Apply for an auto loan at low, competitive rates and buy the car you 've been dreaming about. 

APPLY TODAY Celebrate 2016 With a New Car! 


. 


Save with our Auto Buying Program Get low, established pricing and a stress-free buying experience on your next auto, motorcycle or powersport vehicle! 

LEARN MORE Save with our Auto Buying Program. 


Refinance and get {$100.00}! 
If you did n't finance your auto loan with Navy Federal, now is your chance! Refinance your current auto loan from another lender and get {$100.00}. * LEARN MORE Refinance and get {$100.00}! 







Products & Services FAQs Mobile Banking Branches & ATMs Contact Us FB TW Please do not reply to this email. This email is being sent from Navy Federal Credit Union, XXXX XXXX XXXX, XXXX, VA XXXX. For contact information, or if you have any questions about this email, please contact us or call XXXX. 
EHL Equal Housing Lender | APY= Annual Percentage Yield | APR= Annual Percentage Rate. ( C ) 2016 Navy Federal Credit Union. All rights reserved. Message and data rates may apply. Terms and Conditions are available. NFCU XXXX ( XXXX ) Important information about online security. 



Federally insured by NCUA. 

Unsubscribe | Privacy P

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation