Consumer complaint received 2021-11-23
Company: Home Loan Center, Inc.
State: CO
Product: Payday loan, title loan, or personal loan
Sub-product: Installment loan
Issue: Charged fees or interest you didn't expect

Complaint:
On XX/XX/XXXX of 2021 and we received a call from a company saying that they were lending tree a loan office alone company offering me an approval for {$10000.00} installment loan they would not take my bank account information so I thought that was a little bit fraudulent when I tried to give him my bank account information then they said that they didn't work with them that they were unable to put my funds and deposit my funds on to my bank account so the guy proceeded to let me be on the line with him to go to the nearest XXXX XXXXl or near store and purchase an XXXX gift card so that they he can give me a control number I stayed on the phone with him all up until he hung up on me and would not call me back and would not answer any of my phone calls I bought a {$50.00} gift card originally he wanted {$100.00} gift card but I was only for able to afford {$50.00} I'm so I got an XXXX card from my local XXXX XXXX then he proceeded to say that I was waiting for a control number which he then cut the conversation off after an hour and a half two hour conversation I have not received my loan he did decide to take a copy of my driver 's license front and back to do a XXXX XXXX which I thought was really weird normally loan officers do not take people 's IDs and agreed to send it XXXX XXXX or it's not XXXX but it's XXXX to XXXX sort of XXXX that's what it was XXXX so I'm out {$50.00} I have tried to call this company I don't know 500 times to work with them I did get a hold of him one more time it was a text now number the number was XXXX and then there was another number XXXX this is not the first time this is like the second call I've gotten like that that they were fraudulently acting as if they were alone officer company like lending tree I'm going to send you three screenshots and text messages of what I've received so that maybe you guys can track down these fraudulent people trying to swindle their way out of money I would like compensation I'd like my {$50.00} back I would like my gas money and my time and since it is covid-19 and I don't get out much it's you know I'm struggling to pay my bills and they are taking advantage of me wanting a loan I don't know if my credit has been compromised if it is I want my credit fixed I don't know if they've done anything with my identity I think I've been evicted my video identity theft I'm probably going to file a police report against these folks I do have numbers today it was this morning starting at XXXX this morning one company wanted me to send them XXXX XXXX XXXX XXXX information it was XXXX XXXX XXXX XXXX XXXX I will send you all the screenshots that I was supposed to send that one was {$110.00} I don't know exactly what their what company they work for but all these people are trying to swindle people out of personal loan money their identity their money I want compensation for it I believe that I am owed at least a couple hundred in compensation I will send you screenshots attach it to this emailThe

Company response to consumer: Closed with explanation