Consumer complaint received 2022-10-24
Company: Atlanticus Services Corporation
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
This account has been disputed multiple times to no avail ; with the credit reporting agencies as well as the furnisher directly! This account reflects different high balances, dates of last activity, open dates as well as closed dates. There was never a notice of dispute notated on the account. The furnisher is also reflecting a false credit limit, they are stating my credit limit to be XXXX however my credit limit was only {$350.00} and I never received an increase. I have asked the furnisher to provide me with the original documents surrounding this account and have not received it. I have provided printed copies with the inaccurate information highlighted to the furnishing company! They have been put on notice of the discrepancies reflecting in my consumer report! 

According to 15 USC 1681 s-2 ( A ) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 

( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate. 


( D ) Definition For purposes of subparagraph ( A ), the term reasonable cause to believe that the information is inaccurate means having specific knowledge, other than solely allegations by the consumer, that would cause a reasonable person to have substantial doubts about the accuracy of the information. 

( XXXX ) Duty to provide notice of dispute If the completeness or accuracy of any information furnished by any person to any consumer reporting agency is disputed to such person by a consumer, the person may not furnish the information to any consumer reporting agency without notice that such information is disputed by the consumer. 

This company is reflecting the account as a charge off. According to the IRS publications a charge off or canceled debt is income, and income should not be reflected on a consumer report. 

Below is the initial email i received from the company that clearly shows my credit limit Welcome to the Aspire Credit Card Family! 
Inbox Attachments Tue, XX/XX/2019, XXXX PM to XXXX Logo Welcome to Aspire Dear XXXX XXXX, Welcome to the Aspire Credit Card Family! 

You will receive your Aspire Credit Card and your Cardholder Agreement by mail within 2 weeks. Please carefully review and keep the Cardholder Agreement for your records.

Here 's a recap of your key terms : Credit Line : {$350.00} Current APR for Purchases : 36.00 % Current APR for Cash Advances : 36 % Annual Fee : {$85.00} ( Annual Fee will be assessed before you begin using your card and will reduce the amount of credit you initially have available. Based on your initial credit limit of {$350.00}, your initial available credit will be only about {$260.00}.

Annual Fee : {$85.00} in the first year and {$39.00} in the second year, billed annually. ) Account Maintenance Fee : {$87.00} annually ( billed at {$7.00} per month ) This fee is not billed for the first 12 months that your Account is open.

Program Fee : $ ( Program Fee is a one-time fee required to be paid at the time of account opening ) Authorized User Fee : $ ( The fee will be imposed annually for each authorized user ) Additional transaction fees and penalty fees may apply. Please see your Cardholder Agreement for your full terms and conditions.

You will receive a payment reminder three days before your payment is due.

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Manage or Enroll in Automatic Payment Plan.

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Thank you for choosing ASPIRE!

Sincerely, ASPIRE Customer Service XXXX www.aspire.com/my-account/ All Aspire Credit Cards are issued by The XXXX XXXX XXXX, XXXX XXXX, MO. Copyright 2019. All rights reserved.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief