Consumer complaint received 2020-12-20
Company: DISCOVER BANK
State: TX
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-issue: Privacy issues

Complaint:
XXXX XXXX XXXX - I reached out to DISCOVER as per their request to have me to close my account if I was not going to provide them with permission to access my tax filings. 

Neither credit cards has ever been late and my credit score is within the barometer of the Exceptional payment history. Discover has requested that through a 3rd party which is XX/XX/XXXX that they receive access to a XXXXXX/XX/XXXX.. Which allows then all pages of the tax return which I believe is in breach of the privacy policy on many levels and not limited to discrimination. The access to said information on the XXXXXX/XX/XXXX allows for Discover and XX/XX/XXXXto receive every page of the tax filing which can include dependent information along with dependent school ( s ) - assets and many other things .... that should not be made public to a company that has already experienced a major breach. 

Discover has great customer service - however the protocol is for each one for them to follow. 

Discover is using XX/XX/XXXXand there is no way to know whatXX/XX/XXXX is doing with the information obtained .. In addition to have provided XX/XX/XXXX with other sensitive information through Discover request approx. 2 years ago ( PHOTO ID AND SS CARD ) identifying documents which can compromise my credit and identity if mishandled. 

XX/XX/XXXX has gathered and stored copies of the documents and could have created a model to discriminate on information received. The government issued photo identification and the social security number and a form for the SS administration to verify said documents. XX/XX/XXXX holds this information and uses it as debt collectors use information ( this is an attempt to collect a debt and any information will be used for that purpose ). Although they are not collecting XX/XX/XXXX uses all the information collected as they choose. 

If access is not granted, Discover will close the account which has a negative affect on the credit rating that I have built in my adult life. The world knows how important CREDIT RATING is and payment history .... These actions will have a catastrophic affect and effect on my credit rating. I am including this information below as I have completed research on the parent company and the privacy policy with the Dept. of Justice XXXX XXXX XXXX XXXX XXXX ) XXXX XXXX ( XXXX ) Discover Financial XXXX XXXXpresent ). 

Each of the above association received tax payer funded bail out money and the latest update was on XXXX XXXX link provided. 

XX/XX/XXXXlist As a taxpayer and an American citizen ... ..this process that XX/XX/XXXXand Discover have entered is indecent. Discover may report certain information monthly to each credit agency however it is not the information that a full tax filing would consist. in addition there can be no guarantees that XX/XX/XXXX can and will protect said information as they have failed in he past. 

Has Discover requested XXXXXX/XX/XXXX from .... senators, house speakers, mayors, governors, government employees, doctors, lawyers, CEOs of fortune 500 companies, etc.

Company response to consumer: Closed with explanation