Consumer complaint received 2015-05-19
Company: JPMORGAN CHASE & CO.
State: OK
Product: Credit card
Issue: Billing disputes

Complaint:
The issue here is that I have been wronged by XXXX along with frequent other establishments and their flagrant misrepresentations. When I signed up with this company, I believed that {$690.00} was all that was needed to learn about setting up a website. Later I was told that I also needed to spend the {$15000.00} to get website going. My credit card XXXX was maxed out at which time I told them that I pay my Credit Card balance every month and I 'd not want that much on my card. Then they insisted on talking to the Credit Card Company and said that they would take care of it. With Chase Credit Card Company and phone, the {$15000.00} was moved to another credit card and with an extra payment {$300.00}, the Credit Card company would put a hold on all interest charges until XXXX 2015. I was informed that I would be making sufficient funds to repay my balance by XXXX of the next year. With this action, they said that was plenty often time to recoup my money and also save ( they knew I was retired and needed extra income ). This was a very rushed experience where they kept telling me I needed to do this to be successful. Watched videos on treating this like business. I thought I was buying a package that allowed me to create a numerous instructions and assignments that dealt with first making purchases on XXXX to get minimum of positive feedback and then coach on selling on XXXX. For the XXXX on XXXX coaching, it was with XXXX XXXX, but only in reference to XXXX buying and selling. Monday through Wednesday-webinars with XXXX XXXX that lasted exactly XXXX minutes. I was interested if the coach made money online ... he did and he had an XXXX store and website. They never built a website, only talked about elements within a site and that you had to get a niche. I still have no idea how to start to build a website. ( That was when XXXX XXXX came in and promised that they would show me how to build a website ... I thought this was another branch of the same company. ) Instructions to find a drop shipper. That was when I received a call from XXXX XXXX XXXX XXXX. I have not received from XXXX services as described per our contractual agreement. Disgusted, does not begin to describe my outrage, after further investigation I discovered that this company is in cahoots with several other " online businesses '' that prey on unsuspecting consumers. These career criminals, even go to the extreme of dragging you outside of your 60-120 day grace period to dispute the charge with the Credit Card Company or bank account with guarantees of success and profitable returns. I was advised by the attorney general 's office that there is an extended period of time allotted if the services were not rendered as described per Federal Regulation. Which has brought me here, needless to say I did not get the services I originally purchased. I have been taken advantage of, and need my credit card company to look into alleviating this situation. I called my credit card company and spoke with customer service representative who transferred me to the Disputes Department, they advised that there was nothing they could do. Please have them to look into the matter and help resolve this issue as this is a lot of money to lose.

Company response to consumer: Closed with explanation