Consumer complaint received 2021-10-01
Company: Security Credit Services, LLC
State: VT
Product: Debt collection
Sub-product: Credit card debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
On XX/XX/2021 the collection agency known as Security Credit Services began making contact with me and started reporting to credit bureaus about an alleged debt for a defaulted partially secured credit card called " XXXX XXXX ''. The original line of credit was for {$400.00} in which {$50.00} of that line of credit was secured. However, the collection agency has stated emphatically that there is an entire past due amount of {$820.00}. I believe the amount owed according to the collection agency is in bad faith or possibly fraudulent due to the fact that the collection agency is seeking over double the amount of the original line of credit to satisfy the alleged debt obligation. 

With this particular account I was first under the impression that this credit line had been settled for a lesser amount directly with the original creditor roughly 5 or 6 years ago. It appears I was mistaken in that however, I firmly deny that {$420.00} in additional fees on top of the original line of credit of {$400.00} is payable as I have no idea how late fees or any other kind of fees could accrue up to over 100 % of the original credit line. 

I do not contest that the original line of credit was {$400.00} nor do I contest that there was a {$50.00} security deposit on this credit line. I would be more than happy to come to a fair resolution with this organization regarding this alleged debt. However, every time I have tried to correspond with the debt collector I am always sent a very large packet of invoices ( some I have NEVER seen ), and the collection agency continues to assert that due to these alleged correct invoices being in existence, that I must immediately accept responsibility for {$820.00} in collection debt. 

I asked the consumer financial protection bureau for guidance with this issue in regards to the {$820.00} that the collection agency known as Security Credit services has demanded payment for in full while I totally disagree with the total amount they have requested for payment. I completely understand if there was some interest owed or if there was a couple of late fees- but to try to charge someone ( I presume ) 2 years of late fees and tons in interest after a credit line in association with a credit card was put in default - a long time ago as I have not received any notices from any collection agency regarding this particular line of credit for the " XXXX XXXX '', and nor have I received any invoices or notices from the original creditor for this line of credit in almost 5 years. 

I believe what Security Credit services is trying to demand payment for is totally unfair and unjust and relation to my financial status as a consumer and the collections agency is merely trying to use current misfortunes and misfortunes at the time that credit line closed to capitalize as much as they can on a credit line that was originally {$400.00}.

Finally, the current collection company known as Security Credit services has not been able to furnish any proof that they have a person in their organization who has knowledge of the genesis of the debt. This became very apparent when XXXX XXXX  had sent a request to the collection agency that currently holds this debt and requested verification through the notarization process. 

Thank you for your patience and the value of your time. 

Respectfully, XXXX XXXX XXXX

Company response to consumer: Closed with explanation