Consumer complaint received 2022-06-22
Company: Allied Collection Services, Inc. (Nevada)
State: NV
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
My name is XXXX XXXX, and I am making this complaint on my behalf. On XX/XX/2022, I received a voicemail from ALLIED COLLECTIONS SERVICES INC/XXXX regarding payment towards an alleged debt ( See Exhibit A ). This company contacted me again days later via telephone at an inconvenient time and I informed them that I dispute the debt, request validation and they were ordered to cease all communication with me, this includes direct/indirect. On XX/XX/XXXX I received a notification that ALLIED COLLECTION SERVICES INCXXXX furnished an account on my consumer reports. I sent a request for debt validation and cease and desist order on XX/XX/XXXX ( See Exhibit B ). ALLIED COLLECTION SERVICES LLC corresponded with a letter dated XX/XX/2022, stating they have provided verification and documents attached. Unfortunately, the documents that ALLIED COLLECTION SERVICES INCXXXX provided are NOT sufficient validation. This company was given the allotted time and has failed to provide me with any of my requests and therefore, I am not able to exercise my right in validating the alleged debt that ALLIED COLLECTION SERVICES INC/XXXX claims that I owe them. I did not give this company consent to furnish anything on my consumer reports, I do not recognize them. In fact, they were demanded to cease and desist ANY communication with me, that includes direct/indirect. ALLIED COLLECTION SERVICES INCXXXX was put on notice, and I have proof that they were made aware that they did not have my consent. No consent means identity theft, so I have attached my identity theft report ( see Exhibit C ). I sent this company another notice dated XX/XX/2022, stating that they have failed to send sufficient validation and for that reason they must delete the alleged account from my consumer reports/files and their records and to correspond with a written notice of deletion/removal. I also included a copy 15 USC 1692g- validation of debts. I still haven't received a correspondence and my demands/requests are being ignored, but ALLIED COLLECTION SERVICES INC/XXXX continues to report information to my consumer reports. I received notification XX/XX/XXXX that they have flagged my account ( See Exhibit D ). Congress defines their actions as unfair debt collection practices. I did not share ANY of my private information or give the obligation for them to retrieve it. I have rights to privacy and debt collectors are not allowed to infringe upon my privacy rights pursuant to the Gramm Leach Bliley Act ( GLBA ). This company is using deceptive practices and trying to coerce me to pay an alleged debt that I do not owe them. They DID NOT provide me anything in writing upon the initial communication ( which was in XXXX when the account was open according to my consumer reports, that is indirect communication ) OR disclose to me upon their initial communication that they were debt collectors trying to collect an alleged debt. That is a violation of 15 USC 1692e ( 11 ). Furthermore, the number that they called me from is totally different from the phone number their website or google displays. This is false and misleading representation. I never received ANY written notices from ALLIED COLLECTION SERVICES INC/XXXX or any original copies of documentary evidence or contractual agreement that proves their claims that I owe them the alleged debt. They are reporting invalidated information to my consumer reports. This company has breached upon my right to privacy and obtained my personal information without my authorization. They are liable for committing fraud, aggravated identity theft as well as violating numerous federal laws under the FDCPA that they are in fact governed by. ALLIED COLLECTION SERVICES INC/XXXX has also caused me embarrassment, defamed my character, and harmed my credit worthiness and reputation. They also keep threatening me with our last encounter where they used these same tactics to coerce me and were successful in fraudulently taking almost {$3000.00} from me. I was unaware of my rights because nothing was disclosed to me. This matter needs to be addressed and resolved immediately.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation