Consumer complaint received 2016-02-17
Company: WELLS FARGO & COMPANY
State: GA
Product: Mortgage
Sub-product: Other mortgage
Issue: Loan servicing, payments, escrow account

Complaint:
his letter is sent on behalf of : Myself The Office of Comptroller of the Currency, XXXX XXXX XXXX United States Housing and Urban Development HUD Mortgage Review Board Mutual Mortgage Insurance Fund XXXX XXXX, XXXX XXXX XXXX XXXX. There are a few things that will need to be clarify for the purpose of Wells Fargo abiding by the XX/XX/XXXX Consent Order from the Office of Comptroller of the Currency for servicing, modifying verifying and validating that Wells Fargo collect any property of debt. 
In your letter you stated my request was too broad for your department to understand, I 'm going to simplify it : 1 ) I did not have a FHA Loan as you indicated in your response. The Loan did not qualify to be a FHA Loan in XXXX XXXX or thereafter. Specifically regarding the above loan, there are certain criteria that must be met to qualify. The criteria below does not qualify this loan as a FHA Loan A FHA loan is a mortgage insured by the Federal Housing Administration. Borrowers with FHA loans pay for mortgage insurance, which protects the lender from a loss if the borrower defaults on the loan. 

XXXX mortgage insurance premiums are required on all FHA loans : The upfront premium is XXXX % of the loan amount -- {$1700.00} for a {$100000.00} loan. This upfront premium is paid when the borrower gets the loan. It can be financed as part of the loan amount. 

The XXXX is called the annual premium, although it is paid monthly. It varies based on the length of the loan, the amount borrowed and the initial loan-to-value ratio, or XXXX. 
XXXX XXXX nor Wells Fargo did not pay Mortgage Insurance. Please provide proof of Payment in XXXX XXXX through XXXX XXXX to HUD, XXXX XXXX or any Government Agency regarding Mortgage Insurance. 
2 ) You 've provided an outdated Security Deed with an outdated Note. The property nor any monies are not owed to Wells Fargo as the servicer or the investor and you were not given authority to collect on it. I have provided you with an Verified Affidavit to support The Mortgage Trust Deed is considered invalid and that Wells Fargo is in violation of UCC. Therefore Wells Fargo is not entitled to collect or have procession of the property. 
As per the Office of the Comptroller of the Currency XX/XX/XXXX Consent Order, Compliance Program Article IV provides : " ... Process to ensure all factual assertions made in pleading, declarations and affidavits or other sworn statements filed by or on behalf of the Bank are accurate, timely complete and reliable that affidavits are based upon personal knowledge or a review of the banks books and records when the affidavit states : A clear and auditable trail exist for all factual information affidavit in ... declaration in support to each charge listed ... .including whether the amount is chargeable is to the Borrower and Claimable by the Investor. 
I only received a XXXX XXXX page document grouping fees together from XXXX XXXX thru XXXX XXXX. 
The Customer Activity report was manually prepared that left out pertinent information. This is not an authentic document and was fabricated for the benefit of collecting property and fees. 
Please provide an affidavit, Declaration and detail billing supporting that the amount of {$120000.00}, past due of {$4700.00}, and {$8.00}, 160.19 of fees paid on my behalf for taxes and insurance that 's chargeable to me and if the amount is Claimable by investor by the Guidelines of the Office of Comptroller of the Currency 3 ) Lastly under the National Banking Act {$29.00} Power to Hold Real Property and FDPA " ..no association shall hold the possession of real estate or mortgage or title and procession of any real estate purchased to secure any debt due

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation