Consumer complaint received 2016-02-19
Company: JPMORGAN CHASE & CO.
State: PA
Product: Debt collection
Sub-product: Auto
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
JP Morgan Chase Auto repossessed our XXXX Jeep Liberty Sport XXXX XXXX XXXX. Chase would not work with us denied hardship plan. Started Repossession before 3 months late. Chase hired skip agency ( detective ) that harassed our adult children, including spouses! My son in law a XXXX Police officer was harassed via landline of where the Jeep was! My son had the repo tow truck driver banging on his door at XXXX. Accusing him of being his father. The detectives called me and told me to surrender the Jeep to avoid a arrested ( for stolen Auto ask XXXX XXXX ) Tow driver All State XXXX XXXX took the Jeep in XXXX. We did not get any of our personal property back. They would hang up the phone. We could Not located their business. was a empty lot.not a service station at the location they gave! In XXXX Chase received A " XXXX '' Jeep ( Not the Same color as our " XXXX '' Jeep Liberty Sport Deluxe ) We filed a case with the XXXX AG office. Chase Auto VP told Falsehoods about the Jeep and dates condition of Jeep value! Chase VP stated to AG office that the Jeep was damaged in frame had high miles ( NOT OUR JEEP! ) Stated the Jeep sold for {$4500.00} to XXXX AG But court docket show it sold for {$2500.00} {$8000.00} was XXXX XXXX XXXX at the time! We owed {$7200.00} on load and offered to pay in full but Chase refused! XXXX AG could not take any action! XXXX Tag " Plate '' was Not Turned Into State of XXXX XXXX to date! Reported to PennDOT and the dept would Not take the tag out of my husbands name! A unknown Jeep with to XXXX auto auctions sold twice to dealers. Was sent to XXXX XXXX dealer and the day it was received it had a accident! Repaired then sold to a buyer. In less then three months it crashed flipped and was totaled! XXXX shows it has a salvage tag and was shipped XXXX to a island! XXXX XXXX Police could not get the VIN number from the Jeep since it was already over seas in parts! PA State police would not take a report on auto theft VIN cloning ( but said it is possible that it was not the same Jeep ) The day before 2yrs limit a lawsuit docket was served. We paid a XXXX Atty {$1000.00} to take the case. He relisted the original date! He wanted us to file bankruptcy and wanted another {$1900.00} in a week. We could not do that with no income! Never served on a new court date! Received a Judgement FTA for {$10000.00} I Just found this " Notice of Monetary Judgement '' on XXXX Courts website. No documents were ever received only Judgement docket This Judgement will take everything BUT the FAMILY XXXX! This is a FAKE Document! If Chase repoed a Jeep it is their fault they Did Not sell for XXXX XXXX XXXX of {$8000.00}! Our Jeep also had New custom tires valued at {$450.00} With the Discovery of ID Theft and Judgements against us on property tax of a home that XXXX Bank took a deed in lieu XXXX ID Theft reported from squatters that lived in home from XXXX the date the house was torn down due to collapse from squatters stripping the home! XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( illegal sale ) XXXX liens were found on past due property tax XX/XX/XXXX-XX/XX/XXXX Liens signed by my X fired Lawyer XXXX who is a Judge and just elected to State of XXXX Superior court..from Court of Common Pleas Philad At the time of repo there was the Auto Clunker Program! I reported this to Federal Insp General He could take NO Action Consent to publish the description of what happened? 

Consent not provided What do you think would be a fair resolution to your issue? 


Chase Needs to Remove this Judgement if was obtained in Fraud PA Atty General document from

Company response to consumer: Closed with explanation