Consumer complaint received 2016-09-07
Company: Diversified Consultants, Inc.
State: TX
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Disclosure verification of debt
Sub-issue: Not given enough info to verify debt

Complaint:
On XXXX, Diversified Consultants, Inc. forwarded me a debt collection letter from XXXX XXXX in the amount of {$420.00}. On XXXX, I contacted XXXX XXXX XXXX, supv. to inform him that if any thing XXXX owes me due to fraudulent information provided by their employee and XXXX which resulted in my XXXX destroyed. I explained that I have discussed this matter with XXXX on several occasions. And yet, to receive an intelligent response. Enclosed is a letter written to the XXXX XXXX dated XXXX XXXX, XXXX. I asked XXXX XXXX for his company 's bonding license number ( XXXX ) ; what he provided resulted in " no such record ''. Next, I asked XXXX for the contract which shows proof that Diversified Consultants purchase this disputed debt for XXXX. XXXX XXXX is unable to provide this contract. Next, I asked for all correspondents received by Diversified Consultants from XXXX reflecting that I had already disputed this account. No information of disputes were provided to his office. I asked XXXX XXXX to provide the full payment history of this account in an effort to verify the disputed debt. In the XXXX XXXX, XXXX, XXXX XXXX acknowledged that the XXXX employee provided inaccurate information which resulted in unwarranted cost charges against me, the consumer. I waited for XXXX to adjust the account but they failed to respond. Instead, XXXX obtained another collection agency. As embedded in the body of the XXXX XXXX, XXXX letter, the collection agency at that time was XXXX XXXX. This is the same fraudulent collection agency that was given a Stipulated Final Judgment and Order between Consumer Financial Protection Bureau and XXXX XXXX on XXXX XXXX, XXXX in another fraudulent credit collection case. In the XXXX XXXX, XXXX settlement, XXXX XXXX was ordered to pay {$320.00} in the form of a consumer rebate for violating federal credit laws. As result of this payment which was paid on XXXX. The identify thieves are using Diversified Consultants , Inc . The pattern that exist here is that rogue individuals are accessing my computer in order to destroy XXXX. In the account where XXXX XXXX paid me {$320.00}, this was a fraudulent collection matter where XXXX XXXX stated I owed a debt on what I believe was an XXXX account that was not mine. The circumstances of that fraudulent debt collection effort was during the time when I needed to get credit approval for a school loan to complete my dissertation. XXXX XXXX stipulated that I would not get the education loan unless I paid them. I believe that these were the circumstances. Now, out of retaliation of your office assisting me in that case, some rogue individuals have contacted Diversified Consultants. Please have Diversified Consultants provide the contract from XXXX as to purchasing this debt. This is a fraudulent account because XXXX allowed my XXXX to be hacked into ; resulting in my research being destroyed and uses a fraudulent collection scheme to claim I owe them when in fact, the record reflects that both XXXX XXXX and Diversified Consultants, Inc. are being illegally and fraudulently used as a distraction when the real crime was to stop me from competing my XXXX.

Company response to consumer: Closed with explanation