Consumer complaint received 2015-07-16
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting
Issue: Credit reporting company's investigation
Sub-issue: No notice of investigation status/result

Complaint:
Re : Request for Investigation/ Debt Validation Request XXXX XXXX XXXX XXXX Account # XXXX Sold to XXXX - No Address on FileATTN : XXXX XXXX XXXX / Federal Trade Commission XXXX XXXX XXXX XXXXThis is to inform you that I 've recently received my credit report and noticed that there 's a collection listing from XXXX debt collection agency on my credit file. Previous sold by XXXX XXXX XXXX : Experian Report Number : XXXX Dated : XXXX XXXX XXXX. First and far most, I must advise you that, this same account was disputed numerous times for inaccurate billing errors/ and unauthorized merchant charges and never validated by the original creditor. ( XXXX XXXX XXXX XXXX ) for Disputed Billing Charges and Billing Errors in XXXX. Therefore this account was closed. However ; for example, according to this report the most recent balance was {$0.00} as of XXXX XXXX. But closed with a Balance {$1300.00} ( See report ) this is definitely an inaccurate billing dispute, that must be deleted immediately, for this Re-Aged account. How could a possibly closed account with a balance of {$00.00} acquire charges? Next, since there is no address on file for XXXX XXXX XXXX, where were your documents submitted? To whom were your documents submitted. Therefore, I request the FTC investigate this issue. This could possibly be a fake company. 
This is a written request for validation of the debt referred to in this credit report. The Federal Trade Commission, in 15 U.SC. 1692g, requires that debt collectors cease collection of a debt until verification of that debt is mailed to consumers. Please provide this information in writing via U.S. mail at the address listed above. 
Since XXXX XXXX have now acquired this inaccurate disputed account. I am advising you that, XXXX XXXX XXXX, was never notified by XXXX XXXX XXXX, of this collection action or that she owed an assume deleted disputed debt. This letter is to inform you that I would like a verification of the debt and your ability to collect this money from me. Under the FDCPA, debt collectors ( collection agencies or CAs ) are required to send you a debt validation notice within 5 days of contacting you to collect a debt. The notice informs you that you have the right to validate/dispute the debt within 30 days of receiving the letter. If you do n't dispute the debt ( or request validation of the debt ) within the 30-day period, the collector has the legal right to assume that you agree the debt is valid.Under the FDCPA, I have the right to request a validation of this debt. I request that you prove that I am indeed the party who is contractually obligated to pay off this debt. 
Please attach copies of the following documents:1. Please provide payment history. Investigate a misapplied payment/ unauthorized merchant charges - XXXX XXXX XXXX Never Verified2. Copies of Disputed Inaccurate Billing Statements - XXXX XXXX XXXX Never Verified3. Agreement with your client that authorizes you to collect on this alleged debt. 
4. Agreement that bears signature of the alleged debtor where he promises to pay the original creditor. 
5. Complete payment history on this account, to prove that the amount you wish to collect is accurate. 

Be advised, this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. The Fair Credit Reporting Act ( FCRA ) is a federal law that details how consumer credit information can be collected, given out, and used. Under the FCRA, consumers have a right to view information in their credit file and dispute inaccurate information.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief