Consumer complaint received 2020-08-07
Company: JPMORGAN CHASE & CO.
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Deposits and withdrawals

Complaint:
On going fraud with Chase needs to be investigated in reference and relation to this complaint. Via mail, requests for re-submission etc. Out of compliance documents, with spelling mistakes and dates to list missing. Mail fraud - see attachments Filed a dispute including support documentation with Chase bank ( see attached ) via online. {$5000.00} total claim ref XXXX filed Sunday, XX/XX/XXXX ( XXXX XXXX XXXX ). I had to spend XXXX XXXX XXXX  without the XXXX I gave XXXX to because of XXXX XXXX of XXXX XXXX XXXX, hence the dispute. This was a 2 part dispute of {$5200.00} total. {$200.00} is through another financial institution. Emailed in additional support documentation, XX/XX/XXXX ( 4 attachments ) received an email response of receival and confirmation from Chase. On XX/XX/XXXX additional 13 attachments of support documentation were emailed over. Temporary Credit was not issued, did not receive any response back from Chase, so I emailed Chase for an update : was asked to re-submit all paperwork. On XX/XX/XXXX paperwork was re-submitted. ( All emails between chase and I are attached ). I notified Chase : the business in question confirmed verbally of a refund, however never processed it. There was a dissolution with the business otherwise I wouldnt have filed a dispute. On XX/XX/XXXX received an email of denial of services from chase. Clarification was not provided. I attempted to call and email via secure messaging for answers. I have provided all correspondence ( attached ). Chase did not follow up or let me appeal the dispute in question. After multiple requests, I have not received communication on this matter from the dispute department. 
Reason for Dispute : Attorney Misconduct Breach of duties Breach of contract Negligence Early XXXX I contacted the reported the issues to executive office branch- this was emailed to the executive office branch To XXXX- Free Agreement is added to attachments " I added the fax list to this email as an attachment, along with confirmation of fax deliveries and mailing delivery confirmation. All paperwork was faxed and mailed to your claims/disputes department. Within time frames of XXXX XXXX XX/XX/XXXX to XXXX XXXX XXXX  XX/XX/XXXX XXXX. For mailing pickup of this information. USPS tracking # XXXX. Item arrived at XXXX XXXX, TX XXXX post office at XXXX XXXX on XX/XX/XXXX. 
Your claims and dispute departments should not have any further excuses. All necessary requested information/forms have been mailed, emailed and faxed prior to XX/XX/XXXX to avoid any delay or denial of temporary credit. Have a great day. 

XXXX Ref # XXXX XXXX Reason for Dispute : Attorney Misconduct -Excessive billing, inaccurate false information, hiding evidence. 
Breach of duties Breach of contract Negligence For dispute support documentation see attachments. 

XXXX, As requested- see email asking for a retainer XX/XX/XXXX, and a deposit for the re tainer made : XX/XX/XXXX. {$5000.00}. When it comes to excessive billing, most of his calls and emails were due to his staff unable to read, write and comprehend the basic English language or the opposing Attorney living in the archaic age. The XXXX XXXX on the other hand should have refused to take in this filing to begin with, as the case is now considered out of compliance. On both attorney 's part.

Company response to consumer: Closed with explanation