Consumer complaint received 2022-08-01
Company: Conn's, Inc.
State: AZ
Product: Payday loan, title loan, or personal loan
Sub-product: Installment loan
Issue: Problem when making payments

Complaint:
I am Federally Protected Consumer and I have strong reason to believe my consumer rights have been discriminated against and defamation by CONNS APPLIANCES INC. CONNS APPLIANCES INC ACCT # XXXX, ACCT # XXXX ACCT # XXXX Starting in XXXX I have written CONNS APPLIANCES INC multiple times letting them know about the DISCRMINATION AND DEFAMATION furnishing negative information `` late payments charge off '' Under the. TRUTH IN LENDING ACT looking at FINANCE CHARGE and BILLING ERRORS DISPUTES ON THE CONNS APPLIANCES INC accounts. They are furnishing negative information " late payments charge off '' and have been furnishing negative information " late payments & chargeoff '' on my consumer reports they have been tarnishing my name and painting a very bad picture of me DEFAMATION prohibiting my opportunity 's to extend credit and operate in commerce. UNDER TRUTH IN LENDING ACT 15 USC 1605 FINANCE CHARGE defined Except as otherwise provided in this section, the amount of the finance charge in connection with any consumer credit transaction shall be determined as the SUM OF ALL CHARGES, payable DIRECTLY or INDIRECTLY by the person to whom the credit is extended, and imposed directly or indirectly by the creditor as an incident to the extension of credit. The finance charge does not include charges of a type payable in a comparable cash transaction. The finance charge shall not include fees and amounts imposed by third party closing agents ( including settlement agents, attorneys, and escrow and title companies ) if the creditor does not require the imposition of the charges or the services provided and does not retain the charges. Examples of charges which are included in the finance charge include any of the following types of charges which are applicable. UNDER TILA BILLING ERRORS 15 USC 1666B there should be NO late payments on this account. I have tried to explain multiple times to CONNS APPLIANCES INC the FEDERAL LAW what 15 USC the term credit card means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. And ALL credit transactions originate FROM ME THE CONSUMER my signature, my social security number MY INSTRUMENT '' I EXTEND CREDIT '' and it is my right to operate in commerce. Having this negative information " late payments '' on my consumer report is damaging my credit worthiness, tarnishing my name DEFAMATION. This is " false misleading representation 15 USC 1692E A furnisher may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing. Under TILA 15 USC 1666B Grace period- If an open end consumer credit plan provides a time period within which an obligor may repay any portion of the credit extended without incurring an additional finance charge, such additional finance charge may not be imposed with respect to such portion of the credit extended for the billing cycle of which such period is a part, unless a statement which includes the amount upon which the finance charge for the period is based was mailed or delivered to the consumer not later than 21 days before the date specified in the statement by which payment must be made in order to avoid imposition of that finance charge. Which CONNS APPLIANCES INC NEVER PERFORMED this 21 days in advance so why are they furnishing negative damaging information " late payments '' on my consumer report? So a question I have for CONNS APPLIANCES INC when were the credit transactions payed off exactly? WASN'T IT at the time when I signed the contract? So how can CONNS APPLIANCES INC say '' I owe '' this " alleged '' debt and I'm late paying on this " fictitious obligation ''? FEDERAL LAW states 18 USC 8 The term obligation '' or other security of the United States includes all bonds, certificates of indebtedness, national bank currency , Federal Reserve notes, Federal Reserve bank notes, coupons, United States notes, Treasury notes, gold certificates, silver certificates, fractional notes, certificates of deposit, bills, checks, or drafts for money, drawn by or upon authorized officers of the United States, stamps and other representatives of value, of whatever denomination, issued under any Act of Congress, and canceled United States stamps. THE DEBT HAS ALREADY BEEN PAYED BY THE UNITED STATES that's what that Federal Law 18 USC 8 is clearly stating so CONNS APPLIANCES INC can not use the excuse " the consumers lack of timely payments '' as reason to CONTINUE TO FURNISHING NEGATIVE INFORMATION " LATE PAYMENTS/ CHARGEOFF '' ON MY CONSUMER REPORT DEFAMATION. I'm just trying to make it clear WITH FEDERAL LAWS that I have strong reason to believe there is some DISCRMINATION AND DEFAMATION occurring with these accounts. 18 USC 8, AND15 USC 1605, AND 15 USC 1666B, Also THE FTC, GRAMM-LEECH-BLILEY ACT , FCRA states I have the right to privacy. I NEVER gave CONNS APPLIANCES INC my lawful, or legal consent to furnish, spread, for profit my NONPUBLIC PERSONAL INFORMATION to non affiliated third parties. So I'm asking the CFPB to step in, and enforce, protect, my Consumer Rights against CONNS APPLIANCES INC practices.

Company response to consumer: Closed with explanation