Consumer complaint received 2023-05-11
Company: Block, Inc.
State: WI
Product: Credit card or prepaid card
Sub-product: General-purpose prepaid card
Issue: Unexpected or other fees

Complaint:
I : is to be referred to for both XXXX XXXX XXXX XXXX XXXX simultaneously as to anything that pertains to either if one wishes to or have to respond to any business pertaining to this situation. I have had an altercation with someone I owe as a result of my money being absent at the time I needed to pay someone something. I have been assaulted as a result of the transaction ( s ) pending even though my account did not have enough funds to make the purchase. I exited out of my browser and closed the tabs relating to the creation of the transaction ( s ). Re-entered the browser and went back to the tab after closing them down completely along with the app completely. Now unless you want to ask XXXX if this is true as far as diagnostics go then by all means you have my cooperation and that will be at a separate non-negotiable dealing. Each time I was shown the total to be money ( s ) totaling {$10.00}. I got into altercations in which at I wasnt able to remove myself from the situation because I was pent down and having an anxiety attack paired with a sciatic nerve in my back that restricts my inhalation and I could not remove myself from the situation because my life was being threatened by my body because of the unavailable cash. If I did not faint my chest would have arrested completely without sufficient airflow to my understanding and even then I didnt know if I would wake up or not after. These transactions were made not peer to peer, but was made with their cash card. I do not have an overdraft allowance. Cashapp says these transactions were voided, but whether they were voided or canceled by the merchant or the card company after I, the cardholder, already pleaded to have removed and returned was denied. Whilst that was still happening my injuries incurred and are still incurring. Does the company Cashapp deny that at the time of this happening that I was injured and that is because of Cashapp posting cash for these transactions in which was never supposed to be posted in any fashion or reasoning? Cashapp has evaded this question to no avail to Local and Governmental Authorities. This whole ordeal has caused me a great toll of emotional distress and pain and suffering. I want a resolution of {>= $1,000,000} for the Cost of Preventing a XXXX {>= $1,000,000} for the XXXX XXXX XXXX XXXX XXXX XXXX XXXX a XXXX {>= $1,000,000} for the XXXX XXXX XXXX XXXX XXXX {>= $1,000,000} as for what is satisfactory to ( me ) about this situation NON-NEGOTIABLE due upon the acknowledgment that these transactions ever pended or voided for that matter. Whether the transaction ( s ) were voided or canceled Cashapp can not deny that the injuries that I incurred occurred because of them and they have let this misery fester to extraordinary lengths. If Cashapp will not admit their blame then XXXX XXXX XXXX will have to corroborate their guilt. To agree that XXXX XXXX was able to void the transaction ( s ) or that they were voided at all means to agree that they pended and XXXX XXXX did not allow that. Cashapp did. Because the total they wanted and the total they displayed to me is irrelevant when I dont HAVE ENOUGH CASH. Whether I was under the impression of that or not you whoever I is or the company Cashapp to keep things direct cant deny or delay remedying me for what Cashapp has caused me. Ill deal with XXXX XXXX and when will never be a concern of yours until it is. To say that the transaction ( s ) had a period of processing is to say that Cashapp released my cash to that company XXXX. Nothing immediately declined because nothing wouldve been removed from my account had it immediately declined. Nothing could process if it didnt pend. My injuries were caused by Cashapp and they have sole obligation as well as responsibility to remedy my injuries. At no point of sale with did I ever have enough cash to even begin the processing of said transaction ( s ) if at every point I was charged more than XXXX. I was never under the impression that the transaction would be more than what was displayed, but whether I was or not Cashapp who has an FDIC insured holding of peoples cash, relinquished mine and had no right to do so. They have agreed that no incremental price adjustment happened from the company XXXX. I have no choice but to be under what I figure to be the correct impression of that Cashapp released the privacy of my balance to XXXX XXXX without my permission which enabled them, both Cashapp as well as XXXX, the theft of my cash. Whether returned at a later date. Just the Return of it does not remedy my injuries. There was no incremental price adjustment. As what that could look like even remotely would be of the example from XXXX. I am to be indemnified. The company Cashapp still went ahead and what may as well had been the perpetrator of the theft my cash and the injuring person as the person who physically did the injuring to me. Did the transaction ( s ) in question ever have a processing period? Was that processing period the transaction ( s ) pending that are in question? Each time were they totaling more than what was my available balance? How were they able to get the amount that the company Cashapp recovered? Who gave them any amount of the complete total that wouldnt complete the transaction and guarantee a product be shipped to me if they did not receive the entire payment required to complete the transaction to their standards of doing business with anyone.

Company response to consumer: Closed with explanation