Consumer complaint received 2023-05-31
Company: Experian Information Solutions Inc.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Subject : Dispute Regarding Missing 1099 Statement for Car Loan I hope this letter finds you well. I am writing to dispute the accuracy of my credit report and bring to your attention the absence of a 1099 statement from XXXX XXXX XXXX account # XXXX regarding my car loan for the tax year 2022. Despite my efforts to obtain the necessary documentation, the bank has failed to provide me with the required 1099 statement for tax reporting purposes. 

As per my understanding and in accordance with IRS regulations, financial institutions are responsible for providing their customers with the appropriate tax documents, including 1099 statements, for taxable income earned through loans and other financial arrangements. Unfortunately, XXXX XXXX XXXX has not fulfilled this obligation in my case. 

I have made multiple attempts to contact XXXX XXXX XXXX to request the 1099 statement for my car loan, but all my efforts have been in vain. I have spoken with their customer service representatives, sent emails, and even submitted written requests, but to no avail. Despite assurances that the matter would be resolved promptly, I have yet to receive the necessary documentation. 

I am writing to inform you of this discrepancy in my credit report and request your intervention to rectify the situation. I kindly ask that you investigate this matter and remove any negative reporting related to the missing 1099 statement from XXXX XXXX XXXX account # XXXX. It is essential to note that the absence of the XXXX statement inaccurately reflects my tax reporting obligations and may negatively impact my creditworthiness.

I have enclosed copies of the correspondence exchanged with [ Bank Name ] and any supporting documentation to substantiate my claims. I believe this evidence will demonstrate my genuine efforts to obtain the necessary documentation and the failure of XXXX XXXX XXXX # XXXX to fulfill their obligations in providing the 1099 statement. 

I kindly request that you conduct a thorough investigation into this matter and provide me with a written response regarding the outcome of your investigation. Furthermore, I request that any negative reporting related to this issue be corrected or removed from my credit report promptly. 

I appreciate your attention to this matter and your commitment to upholding the accuracy and integrity of credit reporting. I trust that you will take the necessary steps to rectify this discrepancy and ensure the fair representation of my credit history. 

Should you require any additional information or documentation to support this dispute, please do not hesitate to contact me at your earliest convenience. I am more than willing to provide any necessary details to facilitate a timely resolution. 

Thank you for your understanding and prompt action in addressing this matter. I look forward to a favorable resolution and the accurate representation of my credit history. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation