Consumer complaint received 2017-08-05
Company: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-issue: Privacy issues

Complaint:
I received indication from Capital One that my credit card address changed. I do not know the status as from my understanding, others in XXXX XXXX 's family. From my understanding, XXXX XXXX  while paying for this card sought to move forward with commercial activities while lying or obscuring this from me. I made a copyright in her name. One is a film regarding the anti nuclear movement which she was apart of. However, from my understanding much of their exploitation stems from my own activities where there was no copyright and various groups as well as members of her family sought to find ways to degrade and essentially destroy my life. This has been going on for a shockingly long period of time. I thought frankly that the use would be that as those things obscured from me, it was her that would attempt to invalidate their use my own efforts, of which much of the circumstance stems from their various assaults, while invalidating those things and then seeking to use this credit card or other bills. For example, a student loan. However, with the change of address which I thought I thought was initiated by her - from my understanding believe that one of the individuals involved violating my privacy, that her stepson XXXX XXXX is also reading my mail. I want to know if this is true or not, and if this decision to use the XXXX XXXX was because of that. I believe some of the conflicts I may not be privy to, are smaller and may involve her family members but there here are other confirmed legal matters as well a law firm in XXXX known as XXXX has confirmed they have conflicts as well as XXXX XXXX of the law firm XXXX XXXX. XXXX XXXX of the XXXX XXXX confirmed he has in depth knowledge of the situation. However, it is not clear XXXX 's ongoing involvements. She is apart of a complaint I made with the CA auditor and was not sure if the lack of contact was due to that, as I continue to focus on this situation I need to know the details. The problem is not necessarily Capital One although I have contacted them with no response. It was not clear if beyond personal matters, they were invested in the commercial projects also as they have a venture arm. I am currently destitute, and will not relent from my current activities where my efforts and interests have been, but I do need to know if there is an attempt to use these things amidst those involved using and in fact stealing from me as well. There are several law enforcement organizations involved, a trap trace and pen register on my account. I do n't know what the status is. As stated, relations have dissolved. I do n't use the account except for revolving accounts, a website and gym membership, XXXX and credit reporting burueau but each of those things have experienced issues. From my understanding, XXXX 's involvements with the state of california have been malicious towards my own life but I do n't know if these payments are based on cognizance of my own efforts or if in fact it is representative of anything else. For example, her other family members in particular XXXX XXXX and his relatives. The account number is, XXXX.

Company response to consumer: Closed with explanation