Consumer complaint received 2015-03-23
Company: JPMORGAN CHASE & CO.
State: GA
Product: Bank account or service
Sub-product: Other bank product/service
Issue: Making/receiving payments, sending money

Complaint:
I am a college student and I was in need of some extra money as funds were getting low. I am away from home so my parents are not always able to send me money. As a result, I applied for jobs on XXXX as that is how I got my job back at home. The job posting said " XXXX New Openings '' so I applied for the job, sent them my resume and got an email back. The email was from XXXX XXXX, XXXX of the Hiring Department for XXXX XXXX XXXX ( Email : XXXXXXXXXXXX ). The email basically told me how much I would make and to apply for the Job on their website ( XXXX ). I did and Got an email back telling me the name of my supervisor ( XXXX XXXX ) and his phone number. They also told me to get a Chase Quickpay account because they would be transferring me money that way. This did not seem foreign to me because that is what my dad sends me money through. They made sure they told me over and over again ( over the phone ) that this job was NOT illegal. Now looking back on it I was very nave, stupid and desperate. I did everything they asked and got a call from XXXX. XXXX had a very strong XXXX type of accent. XXXX told me what I was supposed to do as a new member of their " XXXX XXXX XXXX ''. He said they were going to wire me an amount of {$2000.00} through quickpay, I was to go to a XXXX as soon as possible and deposit {$1800.00} to XXXX XXXX in XXXX, XXXX . They said that amount because there was a {$37.00} fee to send the money plus my XXXX % pay of {$100.00}. Then send him the Reference #. He said my first transaction would be at XXXX, he would call to walk me through it. I did not get a call so I emailed them and their response was the reason I did not get a transaction was because I entered some wrong information in the quickpay sign up so it was not getting sent. When I fixed that info I got the transaction through my XXXXXXXXXXXX XXXX account, it looked exactly the same as when my dad sends me money and I followed the instructions. This went on for two days, both days XXXX called to make sure I was doing everything correctly, But when they sent the third transaction I signed in to the quickpay account and got a message stating that Chase suspended my account due to recent activity and to call a number. So I called the Chase number right away and I explained to them I had no idea what was going on. They told me no problem, the activity just seems suspicious so have the person who is trying to send me the money call them and tell them it was sent on purpose. So right when I got off the phone with them I texted XXXX telling him the situation, saying it 's no big deal, just have the man call the number and we can move forward. I did not call him because it was nearly XXXX, however I called him the next morning and the phone was disconnected. I then called my mother and told her about the XXXX jobs I received through XXXX and she told me this particular job sounds VERY illegal and to get out of it ASAP. By this time everything was already done. I then emailed the XXXX XXXX XXXX telling them that I find it very funny the phone was disconnected the day after the night I texted XXXX about the situation and that I will contact authorities if I do not get a response with an explanation within the next 24 hours. I did not get a response and did not have time to write a report until now. About a little over a week later I got a call from chase asking do I still have the {$4000.00} sent to my account, I told them no, I sent it to my previous Job through quickpay. They then explained to me that the {$4000.00} was stolen from one of their customer 's account and I am responsible for giving it back since my account was used. I still have the XXXX receipts along with the reference numbers, I have all the emails sent.

Company response to consumer: Closed with explanation