Consumer complaint received 2022-05-05
Company: Paypal Holdings, Inc
State: NY
Product: Money transfer, virtual currency, or money service
Sub-product: Mobile or digital wallet
Issue: Confusing or misleading advertising or marketing

Complaint:
After several attempts regarding a billing dispute with PayPal one of the most dishonest companies in the world run by a bunch of uneducated analysts regarding billing disputes and denying your rights for Full disclosure. 
This company is run bunch of XXXX and they are corrupt to the core! 
Services were not rendered by the United States postal division another very unorganized agency with the United States government and falling apart at the seams destroyed private property of the consumer and PayPal did absolutely nothing about it. 
This by far is one of the evilest times in American history where these companies produced nothing destroy everything break everything and the service is absolutely quite frankly disgusting it took weeks to get any type of response back regarding the damaged product. 
SERVICE NOT PERFORM BY MERCHANT AND BY PAYPAL From PayPal : we have no document information from the merchant, and we really dont care about help are consumers because we work for the XXXX XXXX XXXX 
PayPal XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX See history Below : Update on your case We received the case ( s ) you filed on XX/XX/2022. 
We have reviewed this transaction ( s ) and are denying your case ( s ). This decision was made because the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. You need to contact the merchant to resolve this issue. 
If you'd like a copy of the documentation we used in the investigation of your case, send a letter including the Case ID to the following address : PayPal XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX We're sorry for any problems you may have experienced with the transaction ( s ).

Transaction information Dispute Case ID XXXX XXXX XXXX {$130.00} XXXX Dispute Amount {$130.00} XXXX XXXX XXXX XXXX We received the case ( s ) you filed on XX/XX/2022. 
We have reviewed this transaction ( s ) and are denying your case ( s ). This decision was made because the dispute was submitted with insufficient information/documentation to support the claim and we were unable to obtain the required information/documentation after requesting it from you. 
If you'd like a copy of the documentation we used in the investigation of your case, send a letter including the Case ID to the following address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX We're sorry for any problems you may have experienced with the transaction ( s ). 
Transaction information Dispute Case ID XXXX XXXX XXXX {$130.00} XXXX Dispute Amount {$130.00} XXXX  Transaction ID XXXX XXXX XXXX XXXX, Thank you for contacting PayPal Customer Service. 



In an effort to assist you as quickly and efficiently as possible, please direct all customer service inquires through our website. 



1. Log in to your PayPal account.

2. Click on Help & Contact at the bottom of any PayPal web page. 
This will give you further information on how to Call us or send an email via Message Center Alternatively, you can log in to your PayPal account and choose " Resolve a problem in our Resolution Center '', which will take you to PayPal 's central hub for buyer and seller resolution and limitation information. You will find information about the limitation and steps to remove it below : Log in to your account. 
Click Resolution Center. If you have a Business account, click More and then Resolution Center. 
Click Go to Account Limitations. 
Next to each step required to remove the limitation, click Resolve and follow the steps to provide information. 
If you prefer to contact us, please log into your account and click Contact or Help at the bottom of the page. 
Thanks, PayPal

Company response to consumer: Closed with explanation