Consumer complaint received 2022-09-21
Company: WELLS FARGO & COMPANY
State: CA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-issue: Problem during payment process

Complaint:
CFPB XX/XX/XXXX XXXX XXXX XXXX XXXX on or about XX/XX/XXXX or XXXX XXXX was to pay from Wells Fargo Bank to XXXX XXXX XXXX XXXX XXXX of {$29.00} and for web hosting and security cost of {$59.00} to back up and protect WWW.YADACORP.TV. XXXX XXXX said over the phone that XXXX XXXX payment from XXXX XXXX XXXX Founder XXXX XXXX personal Visa issued from WELLS FARGO BANK " couldn't go through and the only way was for me to go on their portal XXXX and change my address to current one. I said what? he re-stated that I had to go on to XXXX to change my address to current one in order for my payment to host and security would be paid. " I told him I have never heard of such a thing '' He stated that this is what Wells Fargo bank required. XXXX order # XXXX will confirm all details. Taken on XX/XX/XXXX completed. XXXX XXXX proven by notes because Wells Fargo Bank failed to pay said XXXX XXXX credit card it has cause his " Billion Dollar '' XXXX  XXXX XXXX XXXX XXXX great harm and damages this was evidence given to Wells Fargo Bank XXXX XXXX XXXX has been working on the excellent development company since XXXX. Stock issued by board XXXX XXXX shares at {$100.00} per share, XX/XX/XXXX XXXX XXXX XXXX XXXX novelty, have built 1. ) XXXX XXXX XXXX XXXX  XXXX. ) XXXX XXXX XXXX XXXX. ) XXXX XXXX XXXX XXXX. ) XXXX XXXX XXXX XXXX XXXX  and 5. ) XXXX XXXX XXXX XXXX XXXX. [ XXXX XXXX XXXX ] on one platform never been done in TECHNOLOGY! With 50 interactive applications on web site of " NOVELTY ''!!! With reaching every major city in XXXX through it own PRESS RELEASE COMPANY that help put XXXX XXXX and XXXX XXXX XXXX XXXX with the words " We The People '' ; 100 countries and 100 languages. No technology company have a greater web site as XXXX XXXX video opening hitting on average on XXXX XXXX about 5 million every one minute reaching about 3 BILLION PER DAY this evidence was given to Wells Fargo Bank! XXXX XXXX allowed XXXX XXXX XXXX to go to it's " XXXX XXXXXXXX XXXXXXXX XXXX '' portal this evidence given to Wells Fargo Bank there were NATIONAL XXXX ATTORNEYS stating HONORING XXXX XXXX from there own logo this evidence was also given to Wells Fargo Bank. Since about XX/XX/XXXX or XXXX and still now XX/XX/XXXX XXXX is not fully up. There are 6 issues that Wells Fargo has fail again from XXXX Escalations XXXX to XXXX XXXX of XXXX XXXX XXXX ) No E-mail that can be used had to go to a local branch I had to spend lost time trying to find XXXX XXXX XXXX XXXX XXXX, NV XXXX spoken with XXXX XXXX Regional Banking XXXX will testify to such action and documents given to fax to XXXX XXXX will testify under oath in a Federal Court to all documents of value given of XXXX XXXX from companies and documentation of XXXX XXXX value 2. ) Told return call was told anytime told ; was told XXXX XXXX was called XXXX XXXX XXXX. ) Asked XXXX XXXX XXXX to request compensation she didn't. 4. ) I receive a call from XXXX XXXX XXXX today at XXXX XXXX that XXXX XXXX XXXX would be back on Thursday. I ask him whom his XXXX he told me XXXX XXXX I ask him to ask her for compensation and to get back today. 5. ) HE DID NOT! 6. ) I have left a request NOW for {$10000.00} compensation " NOW '' on XX/XX/XXXX due to hardship and the later amount to be give after XXXX XXXX gets back on Thursday thus causes by Wells Fargo Bank. Because of Wells Fargo failure to pay credit card it has cause irreparable harm!!!!!!! 


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Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation