Consumer complaint received 2022-10-09
Company: WELLS FARGO & COMPANY
State: AL
Product: Checking or savings account
Sub-product: Checking account
Issue: Closing an account
Sub-issue: Company closed your account

Complaint:
My checking account was wrongfully closed. Because XXXX XXXX falsely accused me that I was harassing her while I was at the bank at the XXXX XXXX wells fargo branch. She purposely put herself at the bank which I had no idea she was there. She wasn't there on any of the other days when I was opening my new account. But all this was a setup to get rid of me because of her lies. She falsely accused me of harassment because she harassed me as a neighbor who lived across the street from me. She would be allowed her partiers to park in front of my house and throw trash on my property and let her animals on my property as well. I reported it to the police and animal control which she didn't like. But the police were corrupt in XXXX XXXX which is why they allowed her to get a harassment charge on me, and the clerk of the court was married to a XXXX XXXXXXXX. Then she brought this into wells fargo slandering me all over the bank XXXX wells fargo refused to do anything about me but set me up to get my account closed in XX/XX/2015. When she falsely called XXXX and the police showed up, but the police didn't do anything to me. But when I tried to use my debit card it was declined a few days after I opened up my new checking account. This is all harassment from XXXX and XXXX XXXX. I am the victim here of their criminal slander. She got the whole wells fargo bank against me with her slander, telling XXXX XXXX I harassed her at the bank. 

The banker who I was working with can verify that I wasn't bothering her. But if the banker lied saying I was harassing XXXX XXXX, something is seriously wrong here, why aren't these employees not being held accountable for their crimes against me? A banker told me over the phone that the banking relationship went bad, Then a few days later I received a very nasty hostile letter from XXXX XXXX telling me that the bank was exercising their rights to close my account. This was after my new account was opened up. Then he said I was forbidden never to enter wells fargo again & that I was to conduct business over the phone. My civil rights were seriously being violated here & he wasn't even hearing my side of the story! Nobody wanted to hear my side of the story everyone believed XXXX XXXX side because she is a true psychopath! 

I never harassed anyone. But I now know why they had me coming and going to the local wells fargo branch. Was so XXXX XXXX could be there purposely to have the police arrest me because the judge told me not to go around XXXX XXXX. But the harassment charges were dismissed once I got a lawyer. XXXX XXXX was purposely coming around ot even having her family move into their home shortly after her pulling this evil trick on me to torture. There is no alleged of XXXX XXXX harassing & spreading untrue rumors around wells fargo about me. She is also falsely stating that her friends who lived next to me stated that my son was filming their daughter. He was staying at my parent 's home most of the time because my father was XXXX & he was helping his grandmother. Our civil rights and reputation were being tainted by XXXX XXXX. Wells fargo is responsible for their employee 's actions and her falsely calling the police on me was on bank property.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation