Consumer complaint received 2017-07-01
Company: Bonded Collections of Rice Lake Inc
State: WI
Product: Debt collection
Sub-product: Medical debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I have an ongoing unaddressed problem with Bonded Collections Of Rice Lake WI. The problem is they have two judgments against me which is not in dispute. They are reporting 5 collection accounts and two judgments are appearing on my credit report. This is not a violation I understand this. My complaint is that the collection accounts which Bonded Collections are reporting is already doing damage to my credit score in the 2013 judgment. You see this is because the 2013 judgment amount is made up from four of the five collection accounts which Bonded reports to the credit bureaus every month. 
  I have complained about this three times to the CFPB my last complaint where  I actually point out this anomaly (how a single account is lowering my credit score more than once) Has gone without being addressed by Bonded Collections, I feel this is because they now understand the problem I am having and they know this appears to be a violation. My last Complaint ID is XXXX
 I have written to the BBB and they had me contact the XXXX this was the response i was given. 

XXXX, XXXX XXXX - XXXX 
To	XXXX XX/XX/XXXX at XXXX XXXX XXXX XXXX:

The division is in receipt of your complaint regarding your credit report and the "double" reporting of the accounts being collected by Bonded Collections of Rice Lake, Inc. While this office does not regulate credit reporting activities, we can tell you how this "double reporting" occurs.  However, we cannot assist you in getting the double reporting removed.

The collection agency has an account or multiple accounts for a debtor and reports those accounts according to their agreement with the original creditor.  If the account is not paid, the collection agency may recommend to the client that they secure a judgment on the accounts.  A judgment is awarded by the courts and the judgment becomes a public record.

The credit bureaus search the public records and retrieve the information on any new judgments filed to include that information in their credit reports, thus, "double reporting" of the same accounts.  The reporting of the judgments is not done by the collection agencies.

Neither of these activities are illegal, yet the result would appear to violate the FCRA.

We will be making contact the Federal Trade Commission to see if I can get a response to what they think about such a situation.  If we receive a response, I will certainly provide you with that information.

While we are unable to assist you with your immediate complaint, I will forward your complaint to Bonded Collections of Rice Lake Inc so that they can provide their response.

We will contact you again once we have received that response.

If you have any questions, please contact me directly.

Sincerely,


XXXX XXXX, Examiner
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX WI XXXX XXXX - phone
XXXX - fax 
  Find us on XXXX!

***I sent one reply to this before they forwarded my complaint*** 
 
Thank you for the response I do understand that the "double reporting" is not a violation - My concern is Only that the reporting is doing "double Damage" to my credit score per single account- The reporting is no longer in dispute only that the damage is being done more than once per account-  I know this is not the crime of the century but like i said I believe Bonded to be most likely doing this to every person they have a default judgment against and are unfairly lowering the credit score of many people- 

Thank you for your time-

XXXX
  
   You will see I have attached a link to XXXX XXXX where it clearly says 3 accounts are damaging my credit score 1 collection and 2 public records yet the one collection is part of the public record therefore the same account is lowering my credit score two times.
This is from XXXX XXXX  actually shows 5 collection account (which are part of the same public record)  I have had 3 of the four collections deleted from my XXXX  report, this is why they are not the same.

I hope to hear from Bonded and From the XXXX and the CFPB regarding this issue soon. Or at the least This company and this reporting practice needs to be investigated.
  Thank you very much.

Company response to consumer: Untimely response