Consumer complaint received 2021-08-01
Company: WELLS FARGO & COMPANY
State: CA
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Trouble during payment process

Complaint:
Information provided by Wells Fargo Bank does not correct and are false and no error occurred. To get reply and CFPB with phony reply CFBP must act stop providing false information. As stated, information is correct its false sand not true. Response violated Federal laws of falsifying public records and Its false single pointy of contact was provide and these are some of the names and last 2 years and over 50 people or more since XXXX first time I requested for loan modification. Names I am provided are email received. Many are in letter formats if request I will provide more names. CA Homeowners Bills ABA 700 have been violated and CFPB must determine I am lying to W.F.B.

I have the names, letters email to back so on CFPB should not be fooled to accept what W.F.B. states and close complaint with false response.

1. Information provided to me no CA Homeowner Bills has been violated it has been with attached number of people. Many more are there I will provide if CFPB needs. W.F.B is denying fooling CFPB and CFPB is allowing W.F.B to fool CFPB by closing the file even though they wrong.

With emails attached W.B.P did adhere to ABA 700 CA Homeowner Bill of rights. W.F.B can not deny with emails attached are not from W.F.B therefore committing perjury. I will provide full emails and letters if. W.F.B continues to commit perjury deny with false narrative.
LOAN MODFICATION DOCUMENST As stated, circumstance can charge after all documents were received and additional documents may be requested.

After receiving phone calls and email no additional documents was need and I was informed decision will made soon is again false response.

Document request in the mail letter are the same documents and not additional documents for several W.F.B has been asking. As stated, new documents be need after stating all documents received. Thats totally and misleading response.

Letters received from W.F.B dose not states additional documents but asked me to send all and entire document that was provided.

Its is not correct to state all documents received decision will be made soon followed by letter asking for full documents again for since XXXX. 

2. No decision has been made since XXXX o request for loan modification Asking same documents has not stopped sine XXXX. Its false addition documents may be asked an addition documents to have been XXXX asked full document has been asked.

ESCROW DELEATION Escrow was not part of the contract I had singed its breach of contract and W.F.B did wanted account be part of mortgage payment they should state this the loan refinance documents. No they did and agreed there will be no escrow account. 3. NOW ITS DUE THUGEERY BY W.F.B ,
COUNTY AND CITY ADDITING PUBLICE NUSIANCE AS ESCROW ACCOUNT AND WELLS FAGO BANK , COUNTY OF XXXX AND CITY OF XXXX ALL SHOULD GO TO JAIL FOR ESCROW FRAUD.

4. I need full amount refund to me that there thuggeries stole from me for public nusicnace.

Due to thuggery and fraud I refuse to pay escrow account and ESROW MUTS BE REMOVED.

NO DOCUMENTS RECEIVED I received no document from XX/XX/XXXX until XX/XX/XXXX it falsifying recotrds that I received documents. 

I RECEIVED NOP DOCUMENT I CAN REVIEW DOSUMENST AND I HAVE NO WAY TO ACCEPT OR DENY XXXX. 
My concern is why this documents seat was also not sent to HUD counselor XXXX XXXX. 

Balance on the loan is $ XXXX mortgage payment should be around {$320.00} soon I will file new complaint and pay loan amount court. I will ask to hold funds for me while I deal with these nuts. Wells Fargo Bank should ask all payments from court. 
Payment amount of {$990.00} loan balance of $ XXXX is rip of, ADDRESS CAHNGED PRIVACY VIOLATION XXXX XXXX stated adders was changed due National Change of Address which I dont what this. 
Now XXXX XXXX account was handed properly, and no changes is needed. 

Its contradicting to tell me to check with US postal for change ofr address that has never been my address, a. Ms. XXXX states its due NCOA b. Ms. XXXX is saying due to US postal service. 

Our information was sent to undisclosed locations for many years including mortgage statement, loan modification, social security numbers and so on. Our privacy rights has been violate by W.F. XXXX XXXX. 

Its piece of garbage to no correction is need address was inkly cagbeg by aent who knew when we opedn checking account. W.F.B did ot do the correction its c. XXXX TO NO CORRECTION IS NEED d. Its ridiculous to say no correction is need.

5. WELLS FAGO BANK NEEDS TO PROVIDE ME WHEN HOW USPS REQUESTED TO CHANGED I MADE NO REQUEST ABD MY ADDRES HAS NOT CAHNGED SINCE XXXX. 

ATTORENY Attached letter states attorney has been retained for privacy violation of and not loan modification or so.

6. WE ARE NOT REPERECNETED BY ATTRONEY FOR LAON MODCIFATION WITH ANY PORT OF MOATGE BUT NLY FOR VIOLATION OUR LPRIVACY RIIGHT OPEN YOUR AND REAND HENAD THIS CLEAR.

Attached letter states that and below is the paragraph that states that as well.

" " REFUSING PHONE TRANSCIPT Refusing to provide phone recording XXXX XXXX hang up the phone is cover up and guilty of misconduct to hang up phone on a customer.

7. Phone was hanged up PEORID NO TRIAL PAYMENT Neither or HUD counselor Ms. XXXX received trial payment or modification documents and total lie and false. 

NO CEASE AND DESIT Its perjury that we request to cease and desist and W.F.B bank is committed perjury by sating we request for cease and desist 8. Provide of letter requesting for cease and desist we request with our signature.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation