Consumer complaint received 2015-06-30
Company: Experian Information Solutions Inc.
State: OK
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Information is not mine

Complaint:
My house was robbed and all my personal information was taken I filed a police report as well as contacted the companies that issued the credit and was told to send in report and that it would be closed out and not be used against me I went to prison and never was able to check on it .i was released and tried to get credit and found out all these items were on my report do I had to go back and get copies of the police reports, afgidavit of identity form I filled out with my bank I had over XXXX worth of checks written and cashed on me as well as credit cards ordered without my knowledge or consent I sent police reports and documentation to each creditor and all XXXX bureaus most of the items have been removed to the company investigate and finding fraud had taken place my problem with the companies im going to list is that they wo n't take it off and I have asked them to show me proof of where I signed for any charges that were made with that card that has my signature and they ca n't clsiming its been to long I told them that 's not my fault u filed it so u need to keep all records of it the first one Is XXXX who has done nothing done but lie to me the card was obtained frauently and I filed a police report on it sent it to them back in XXXX and now have faxed over the info they requested XXXX times and they will not give me the number to their correspondence team they have treated me terrible not to mention this same account they have sold XXXX to XXXX, XXXX and XXXX XXXX and I have documents from XXXX XXXX and XXXX who investigated it and have agreed it was fraud! i want this taken off immediately and they can not provide me any documentation showing ehere I digned for any charges made on the card issued XXXX Nd company is XXXX card who has sent me a application to try and get card it has information on it from the person who robbed my house XXXX XXXX as father in law which is wrong his daughter is XXXX who did all this to me I also asked them for proof of charges and my signature or proof that it was me and agsin they can not provide me with this said its been to long again not my fault they should keep those tecords if they report u I want it removed XXXX rd XXXX XXXX bank I did open a account sand they showed me where I wrote a check which is correct but that 's not what 's in dispute a charge to XXXX for XXXX is that was ran XXXX times at XXXX a pop and at this time I was in XXXX and could n't did this transaction again went to bank they can not show me who or how that charge was made I want it removed they all tell me it looks like your signature and as I have told them she has my signature down she wrote XXXX worth if checks on me my bank will verify this where I fiked afgidavit of forgery XXXX th is XXXX bank where I had my house financed no fraud was used against them but I was late in my house payment XXXX times because of all my money that was stolen from checks she wrote frauently which made my payments bounce I ask them due to circumstances if they would take off XXXX pays due to the circumstances and my money taken frauently which made them late they wo n't and I feel they should for circumstances out of my controlXXXX th is XXXX who I have paid off XXXX accounts with it has always reported trNsferred to another lender they have taken their name off I told them I wanted it back on do they sent me letters showing my history and said bureau would have to update it well bureaus do they have to update it sent letter waiving the XXXX yr law asking to get it on and both are blaming the other and im getting run around on this need this added to show my pay history I have all documentation letters police reports everything if needed I really need your help please call me at XXXX thank u and XXXX give u whatever u need I am work and can not attach documents now but will come back and out tmor

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief