Consumer complaint received 2021-08-23
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
I requested a block and removal of unauthorized inquiries on my Experian credit file because of Identity Theft on XX/XX/XXXX. FTC Report Number XXXX Experian was informed of 5 unauthorized inquiries on my credit file resulting from Identity Theft on XX/XX/XXXX. Article Number : XXXX XXXX XXXX XXXX XXXX The inquiries that were unauthorized were : XXXX on XX/XX/XXXX XXXXXXXX XXXX on XX/XX/XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX on XX/XX/XXXX XXXX XXXX XXXX on XX/XX/XXXX I sent an affidavit of truth citing FCRA violations along with an Identity theft affidavit and an invoice for {$5000.00} due upon receipt on XX/XX/XXXX for violating my rights under the FCRA. 

Experian received my affidavit of truth along with an Identity theft affidavit and an invoice for {$5000.00} on XX/XX/XXXX. 

Experian removed 3 out of 5 inquiries. 

Experian did not provide me with any material evidence regarding the verification of the remaining 2 inquiries : 1. XXXX XXXXXXXX XXXX XXXXXX/XX/XXXX 2. XXXX  on XX/XX/XXXX As of XX/XX/XXXX Experian has not removed the final 2 inquiries, provided me with material evidence regarding the verification of the remaining 2 inquiries or remitted payment of the invoice. 
_____________________________________________________________________________________ I requested a block and removal of unauthorized inquiries on my XXXX  credit file because of Identity Theft on XX/XX/XXXX. FTC Report Number XXXX. 

XXXX  was informed of 2 unauthorized inquiries on my credit file resulting from Identity Theft on XX/XX/XXXX. Article Number : XXXX XXXX XXXX XXXX XXXX XXXX  refused to remove the unauthorized inquiries. 

I sent an affidavit of truth citing FCRA violations along with an Identity theft affidavit and an invoice for {$2000.00} to XXXX  on XX/XX/XXXX for violating my rights under the FCRA. 

XXXX  refused to remit payment by attempting a stall tactic on XX/XX/XXXX alleging that they couldn't verify me with the identification and proof of address I submitted. I have proof that XXXX  has accepted my same verifying documents for the last 3 months with no issues. 

A {$500.00} fee was added to the original {$2000.00} invoice making the total amount {$2500.00} due on receipt of the invoice. 

XXXX  received my invoice for {$2500.00} on XX/XX/XXXX XXXX  did not provide me with any material evidence regarding the verification of these 2 inquiries : 1. XXXX on XX/XX/XXXX 2. XXXX XXXX on XX/XX/XXXX As of XX/XX/XXXX XXXX  has not removed the 2 inquiries, provided me with material evidence regarding the verification of the inquiries or remitted payment of the invoice. 
_____________________________________________________________________________________ I requested a block and removal of unauthorized inquiries on my XXXX  credit file because of Identity Theft on XX/XX/XXXX. FTC Report Number XXXX. 
XXXX  was informed of 2 unauthorized inquiries on my credit file on XX/XX/XXXX because of Identity Theft. Article Number : XXXX XXXX XXXX XXXX XXXX The following inquiries that were removed were : XXXX XXXX on XX/XX/XXXX XXXX XXXX on XX/XX/XXXX XXXX XXXX  on XX/XX/XXXXXXXX XXXX XXXX on XX/XX/XXXX I sent an affidavit of truth citing FCRA violations along with an invoice for {$4000.00} due upon receipt to XXXX  on XX/XX/XXXX for violating my rights under the FCRA. 
XXXX  received my invoice for {$4000.00} on XX/XX/XXXX As of XX/XX/XXXX, XXXX  has not remitted payment of the invoice.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief