Consumer complaint received 2016-09-27
Company: PENTAGON FEDERAL CREDIT UNION
State: MD
Product: Bank account or service
Sub-product: Checking account
Issue: Making/receiving payments, sending money

Complaint:
This a follow up of complaint initiatiated by me that Pentagon federal Credit Union XXXX all guidelines, concepts, sop.s, regulations, secuirites protection of my worldy posessions, my bank account, no protocols, no trust, no care, compassion or concern of over 10 years of allowing any and everyone to use my identity, my money directly deposited for the purpose of fraudulent accounting, of no approval or contact by me the signature and bank account owner of over {$400000.00} at times, if not more.From XXXX/XXXX/XXXX until XXXX XXXX XXXX XXXX XXXX employees and staff somewhere allowed this crimininal XXXX XXXX , XXXX XXXX Law firm to order checks, order ATM cards, make bank transactions of over {$10000.00}, {$50000.00}, and and evenyually of over {$400000.00} Plus.All without XXXX letter of contact, informing me of bank activity that they acted without care.With criminal intent and intent unbecoming of Bank presidents XXXX Managers, accountamts, CPA 's, employees/tellers, lawyers, security and fraud professionals that i was totally disrespected upon all phone calls.Would not respond back.That i informed all of the above that i was not incapcitated nor deceased.I recieved a letter of lies of no investigation or follow up by pentagon federal credit reunion of my complaints of robbery, anguish, abuse of powers, abuse of position, ignorance, gross negligence with forethought and malice, blatant disregard for an XXXX, XXXX veteran.that pentagon federal credit union acted with no monitoring, no responsibility or acccountability of MY MONEY, that they dully sworn to serve and protect me and my worldly possessions that my children suffered at the hands and Grip of a criminal element of XXXX XXXX , XXXX XXXX, and XXXX Superior Courts , Identified by former XXXX Police Chief and Others as a broke court system, that they allowed online banking, cash withdrawls and allm services without my permission, without my signature card, and illegally of not checking or answering my complaints, and not following up with me on my criminal and civil complaints to XXXX XXXX XXXX XXXX, XXXX XXXX XXXX , and by telephone of XXXX XXXX well as email.I used a Veterans Administration Loan to purchase a home of no down payment, A new truck of no down payment, money already stolen when i went on a couple trips inside the US.I requested to speak to the Pen Fed Lawyers on more than enough occassions.I have suffered along with my children for many years.Missing holidays, Birthdays, Familiy Reunions, church services, XXXX celebrations, XXXX, XXXX, major events, weddings, XXXX, XXXX, XXXX, XXXX meetings, XXXX meetings , XXXX XXXX, College moneys for my children to attent college, Just wanting to be a family.A total and complete shut down of my life that Pentagon federal credit union of all that have in my life, has securities violations, with excuses, ignorance, lies, disrespect and discriminitive actions and applications towards me, XXXX XXXX member number XXXX.That turning me down for all home loans, car loans, credit card loans, small personal loans, for all personal loans, and more.But simply using its resources and leverage on me now to hide behind the facts that they never checked, or informed me, the signature card holder, of any person other person to act on behalf my accounting, opened XXXX, after the XXXX XXXX.I will not settle for lest than {>= $1,000,000} comp, a full investigation of Pentagon Federal credit Union employees and their actions in association with XXXX XXXX, XXXX XXXX Law Firm , and especially of no examiner verification of me being incapacitated or even deceased as reported by XXXX XXXX, XXXX Law Firm, later XXXX Superior Courts and later to no one else of the moneys being illegally repoorted of no professional rules of conduct.No contract.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation