Consumer complaint received 2017-11-01
Company: Pressler & Pressler, LLP
State: NJ
Product: Debt collection
Sub-product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Seized or attempted to seize your property

Complaint:
Pressler and Pressler represents XXXX XXXX in the amount of {$9400.00} and commenced action XXXX XXXX XXXX in XXXX XXXX NJ against Husband and wife.. 

Husband and wife resided in XXXX XXXX NJ for approx 15 years.Husband and wife moved on or about XXXX XXXX XXXX to XXXX XXXX XXXX NJ over 100 miles away, On XXXX XXXX XXXX Pressler and Pressler attempted service to Husband and wife by certified mail and regular mail. Both certified mail 's were returned as undeliverable and Husband 's regular mail was returned with words written upon envelope : no such person resides here '' 3 times ... as if someone Wife 's regular was not returned.
Service was said to be effectuated upon Wife. 

on or about XXXX XXXX XXXX Wife was given a writ of wage execution by her employer. This is when Husband and wife found out about the lawsuit.
We found out that Pressler and Pressler filed suit against Husband and wife upon an address that Husband and wife did not live at since XXXX of XXXX. 

Pressler relied upon only XXXX XXXX 's last known address and did not attempt to do any other investigations to confirm such address. This is not first time for this attorney to do a proper lawsuit. It is their professional duty and conduct to make sure they are correct. and When something seems wrong from the start, it is a responsibility to the unsuspected public and their duty to make sure they are correctly effectuating a lawsuit and sending proper notices ... 

Pressler and Pressler did not send a letter prior to the suit to inform Husband and wife of the debt or potential actions therefore no validation of the debt was able to be provided Pressler and Pressler said they knew of Husband and wife 's actual address XXXX of XXXX, n a motion response dated XXXX XXXX, yet still continued to not send Husband or Wife any court papers such judgment orders, wage execution letters or writs, which were all done after XXXX XXXX. We know this from their answers provided upon vacating the actions of judgement and garnishment of wages. They acknowledged their knowing of Husband and wife 's new address.
Pressler and Pressler violated the law in many ways that an experienced debt collector should have known to not violate and yet continued to push thru a lawsuit without regard to Husband and wife, court rules, state laws and federal laws.
Pressler and Pressler continues to attempt to take Husband and wife 's property by making and deceptively making a wage garnishment ... Pressler and Pressler admitting knew and know of Husband and wife 's address ... But failed to serve with documentation communicate at anytime other than to push a lawsuit against them without allowing them to defend themselves. 

They will try to say it was excusable and not intentional however they know the procedures and need to be held accountable to each of them. They made no attempt to look and confirm addresses and continuously ignored procedures to get to a final verdict with ease ... Taking of Husband and wife 's money and property.ignoring court rules and intentionally causing harm to Husband and Wife.
Upon calling Pressler and Pressler in XXXX XXXX to discuss the matter, they indicated that did not have our actual address updated in their systems. On the initial communication of that call I spoke to a paralegal and I was put on hold to discuss matters with an attorney. I was put on hold then to voice mail The attorney called back and seem to know very little about my account and the situation. 

Deceptive practices such as this by Pressler and Pressler are ignored and can not be ignored any longer. Their previous actions are on record and actions need to be taken to stop their deceptive practices here and in the future. 

When i called to discuss my matter on XXXX XXXX XXXX, they had me on hold for such a long time as if to update the attorneys on the case. They told me on the phone they did not have my updated address ... When you call, you talk to only a paralegal ... and then passed to an attorney ... who returns calls only so you are put into a voice mail system. 

They never showed at the motion hearing and this indicates to me that my case fell between the cracks with little to no attention given to procedures that an attorney should be doing. XXXX different attorneys handled the papers as they proceeded to slip the service, the judgement and the wage garnishment thru ... How can 4 different attorneys ignore sending papers to a defendant when they say they know of the address but then say they never knew of the address.
Pressler and Pressler has already been sanctioned with a fine by the CFPB ... for practices ... I think I would leave the sanctions to CFPB and hope that you will make a statement to wake up the overlooking that is taken by firms such as Pressler and Pressler to be able to get away with taking people 's money with no regard to rules or merely running along the rules just to slip thru cracks as opportunity is given. XXXX producing lawsuits upon people and using the numbers to benefit their bottom line for profit. 

The courts take stances that defendants are wrong if they arrive in court pro se I can attest this by this very same case when the judge admitted no service was effectuated but yet set a trial within 10 days of the very same motion hearing date.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation