Consumer complaint received 2016-05-26
Company: Dynamic Recovery Solutions, LLC
State: OH
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt was paid

Complaint:
Hi, I have started receiving a letter from Dynamic Recovery Solutions indicating the current creditor is " XXXX XXXX XXXX XXXX XXXX '', the current account no. is XXXX, and the original creditor is " XXXX XXXX. '' This credit agency is trying to collect almost {$350.00} from me on a very old XXXX XXXX account that I had nearly 15 years ago! I recall paying this account. I have contacted both XXXX XXXX XXXX XXXX XXXX and XXXX XXXX now for months and I am getting no where with either XXXX of these companies. 

When I contact XXXX XXXX XXXX XXXX XXXX they can not provide me with my " original '' account number, and when I call XXXX XXXX they tell me to contact XXXX XXXX XXXX, and XXXX XXXX is unable to pull-up my account with my social security number. 

I have a good credit score and I do not want this going on my credit report, but I recall paying this, and also due to how long ago I even had this account, I feel the statute of limitations has run out. 

Please help me! I am getting no where with either XXXX of these companies and as I mentioned XXXX XXXX can not even locate my account. I feel as if my cell phone record with the company has been purged due to how long ago I even had a cell phone with XXXX XXXX. 

I have disputed this charge with the credit collection agency ( e.g. Dynamic Recovery SolutionsXXXX ), and now they are sending me a letter stating that I have 60 days to prove I paid this account. 

I have no bank statements indicating I paid this account because I have not banked with anyone in the state of Alabama since XXXX, and I believe this account was closed in XXXX or XXXX. I now reside in Ohio. 

The contact information for the crediting agency that is trying to collect on this old account is : Dynamic Recovery Solutions XXXX. XXXX XXXX XXXX, SC XXXX Phone number : XXXX XXXX However, it also states on the letter that " XXXX XXXX XXXX XXXX XXXX '' is now the current owner. The customer service phone number for XXXX XXXX XXXX is XXXX XXXX XXXX XXXX, and a website listed on their letter is XXXX 

Please help me with this. I recall paying this XXXX XXXX account in full, but XXXX XXXX is unable to pull-up my account because the account is so old, nearly 15 years ago is when I had a cell phone with XXXX XXXX. Both companies are not communicating well with me at all. Since XXXX XXXX can not pull up my account, I have no way of showing that I did pay this bill. I have no bank records because I have not banked with an Alabama bank since XXXX. I am now living in Ohio. 

Again, I feel that this account is too old for anyone to try and start collecting on it. Has n't the statue of limitations ran out? And even if I did n't pay this bill it would have winded-up on my credit report and dropped off by now. Can someone legally put something back on my credit report once it was on there previously for seven years and then dropped off? But again, I remember paying this bill in full. I 'm just trying to think of all scenarios possible. 

Thank you very much for your assistance. 

Sincerely,

Company response to consumer: Closed with non-monetary relief