Consumer complaint received 2020-12-31
Company: Experian Information Solutions Inc.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
XXXX XXXX XXXX Account XXXX The company that reported the information has certified to Experian that the information is accurate. This item was not changed as a result of our processing of your dispute. Please review your report for the details. 
View your Report | View your credit score Remains + 'icon ' Remains XXXX XXXX XXXX XXXX Account XXXX Information on this item has been updated. Please review your report for the details. 
Show Details | View your Report | View your credit score Updated + 'icon ' Updated XXXX XXXX XXXX XXXX XXXX Account XXXX The information you disputed has been verified as accurate ; however, information unrelated to your dispute has been updated. Please review your report for the details. 
Show Details | View your Report | View your credit score Updated + 'icon ' Updated XXXX XXXX Account XXXX The information you disputed has been verified as accurate ; however, information unrelated to your dispute has been updated. Please review your report for the details. 
Show Details | View your Report | View your credit score Updated + 'icon ' Updated XXXX XXXX Account XXXX This item was removed from your credit report. Please review your report for the details. 
Hide Details | View your Report | View your credit score XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX 1 late payment {$590.00} Balance updated XX/XX/XXXX Account info Account name XXXX XXXX XXXXXXXX Account number XXXX Original creditor - Company sold - Account type Revolving Date opened XX/XX/XXXX Account status - Payment status Pays account as agreed Status updated XX/XX/XXXX Balance {$590.00} Balance updated XX/XX/XXXX Credit limit {$9000.00} Usage 6 % Monthly payment {$25.00} Past due amount - Highest balance {$1200.00} Terms - Responsibility Authorized User Your statement - fcra violations never late Unknown payment history {$290.00} Balance updated - Account info Account name - Account number XXXX Original creditor - Company sold - Account type Collection Account Date opened XX/XX/XXXX Account status - Payment status Unpaid Status updated XX/XX/XXXX Balance {$290.00} Balance updated - Original amount - Paid off 0 % Monthly payment - Past due amount - Terms - Responsibility Individual Account Your statement - XXXX has unknown collections fcra violations see attachments conns unknown payment history paid and close fcra violations see attachments XXXX XXXX Unknown payment history XXXX  XXXX XXXX Unknown payment history {$0.00} Closed all unknown must have sometime of payment history caused my score not to be correct FCRA violations has to have some history XXXX XXXX XXXX. 
11 charge-offs FCRA violations see attach wrongs names and addresses XXXX : XXXX 3 late payments {$0.00} Closed Account info Account name XXXX Account number XXXX Original creditor - Company sold - Account type Revolving account Date opened XX/XX/XXXX Account status Closed Payment status Paid or paying as agreed Status updated XX/XX/XXXX Balance {$0.00} Balance updated XX/XX/XXXX Credit limit {$4300.00} Monthly payment - Past due amount {$0.00} Highest balance {$2400.00} Terms - Responsibility Individual account Your statement - Payment history XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX 30 60 60 XXXX FCRA violations never late see attachment to prove case with wrong names addresses XXXX XXXX Unknown payment history {$470.00} Closed Account info Account name XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Open account Date opened XX/XX/XXXX Account status Closed Payment status Charged off as bad debt Status updated XX/XX/XXXX Balance {$470.00} Balance updated XX/XX/XXXX Original amount $ 475 Monthly payment - Past due amount {$470.00} Terms - Responsibility Individual account Your statement - fcra violations see attachments of all the errors all information listed are not mine

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation