Consumer complaint received 2022-03-25
Company: Patenaude & Felix A Professional Corporation
State: LA
Product: Debt collection
Sub-product: Private student loan debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
XXXX XXXX XXXX Garnishment Dispute XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX. contacts XXXX XXXX student loan co-signer, XXXX XXXX. 
XXXX Loan XXXX Outstanding loan balance {$23000.00} XXXX Loan XXXX Outstanding loan balance {$13000.00} XX/XX/XXXX Debt Settled o XXXX XXXX XXXXXXXX XXXX XXXXXXXX. and co-signer, XXXX XXXX reaches a settlement XXXX XXXX XXXX Settlement amount paid to XXXX XXXX, {$12000.00}. 
XXXX XXXX XXXX Settlement amount paid to XXXX XXXX {$6800.00}. 
XX/XX/XXXX Documented Proof Provided o XXXX XXXX responds to XXXX XXXX 30-day notification to dispute wage garnishment to previous employer, XXXX. 
o XXXX XXXX XXXX XXXX settlement letters agreed settlement amounts and proof of payment are faxed to the XXXX XXXX fax number provided in their correspondence. 
o XXXX XXXX NEVER responded or acknowledged receipt of faxed documents. 
o XXXX XXXX began wage garnishments despite having been provided requested documents proving the loans in questions had been satisfied with the original creditor, XXXX XXXX XXXXXXXX XXXX XXXX. ( Proof of fax and confirmation can be provided ) XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX submits garnishment letter to XXXX XXXX against XXXX XXXX. 
o The same proof of loan payment documents is provided to XXXX XXXX. Again, documentation is ignored, and wage garnishments are initiated. 

XX/XX/XXXX o Attorney XXXX XXXX contacts XXXX XXXX on behalf of XXXX XXXX requesting proof that the debt in question has not been satisfied. 
o XXXX XX/XX/XXXX, Attorney XXXX received a letter from XXXX XXXX documenting the debt they claim is still outstanding with the noted breakdown. ( Letter enclosed ) Judgement Creditor : XXXX XXXX XXXX XXXX XXXX XXXX Current Creditor : XXXX XXXX XXXX XXXX XXXX XXXX Original Creditor : XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX ( Paid XX/XX/XXXX ) o XXXX XXXX continues wage garnishment. 
o XXXX on the breakdown XXXX XXXX provided in the letter to Attorney XXXX, XXXX XXXX has disregarded the proof the original creditors debt was settled. 
o XXXX XXXX XXXXXXXX XXXX XXXXXXXX. failed to notify XXXX XXXX XXXX XXXX XXXX that the debt they sold to them had been settled. 
XXXX XXXX XXXX bought or was sold a settled debt from XXXX XXXX XXXX which they have illegally been garnishing XXXX XXXX wages from a previous and now current employer. 
XX/XX/XXXX XXXX XXXX Continues Illegal Garnishment o XXXX XXXX receives a 30-day dispute notification letter from XXXX XXXX XXXX All documentation disputing the garnishment must be received by XX/XX/XXXX. It should be noted that this is the XXXX time the same documents have been submitted to XXXX XXXX disputing this debt. 
o Certified and First-Class USPS letters were sent to XXXX XXXX XXXX 

o Included with this timeline are copies of all documents which support the dispute, including the Cease-and-Desist letter to XXXX XXXX Attorneys. 

XXXX XXXXXXXX XXXX XXXX XXXX failed to notify XXXX XXXX XXXX XXXX XXXX  they had settled the debt with XXXX XXXX on XX/XX/XXXX, violating his consumer protection rights. This failure allowed XXXX XXXX XXXX XXXX XXXX  to sell the debt XXXX XXXX. With each opportunity XXXX XXXX provided proof the debt was settled ; XXXX XXXX has intentionally ignored this fact. Impacting the livelihood and wages of his family. XXXX XXXX MUST make restitution in full for all monies garnished from XXXX and XXXX XXXX. 

XXXX XXXX will also be submitting a complaint to the Louisiana Attorney 's General Office regarding this issue.

Company response to consumer: Closed with explanation