Consumer complaint received 2021-06-13
Company: Experian Information Solutions Inc.
State: NV
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit repair services
Issue: Unexpected or other fees

Complaint:
Some of what I lost : bank statement from XXXX XXXX, owe for XXXX and XX/XX/XXXX on XX/XX/XXXX, EXPERIAN CREDIT REPORT, CA XXXX {$24.00}. XXXX XXXX XXXX TIME, CA {$24.00}. 
I never ordered XXXX below typed XX/XX/XXXX XXXX CA, XXXX {$14.00} or pass to FTC, Turned XXXX XXXX into FTC, I am elderly, may take time, when I cross anything I will make a newer report and can upload it or need someone to rush me a little and help me walk through it. 

I think I cc and pasted the same, cleaning typos, yours does not.. shoot, let me know I have to re-enter all of this section, have date times, distracted by ( There is a problem with your XXXX  account ), I opt out as they are behind putting everyone you know on web sites too get the money for the service, now " MY LIFE '' I have copies of the threats they want to leak information. put it in trash, all you have to do is google my name and you can see the threats, maybe more. 

I want the full free credit reports for my son and myself from all 3 agencies, Damage has taken place on Experian, maybe the others have a clue, I still need to find the paper with the 4thS.Y. something as my score with them was not great 600+ but not an 8.I paid things off, did the best I could yet, did not think it would be problematic on my credit, showed nothing for 22 years. Iknow a few things should be there ( positive ). Refund for the amounts they took out of my account and to run it at least every couple of weeks to see changes for both. Charges are wrong on son, not only was he in on the breach a guy at XXXX stole his identity, never to be seen again. You may see my reports with FTC, I have done most everything they asked only to have it start up all over again, not as bad, it is still upsetting to say the least. FTC is perfect to handle ID Theft, they believedme from the start when I questioned my sanity. When they said " welcome to the real life of ID theft '' I now know what that means. Would not wish it on anyone.When the breach letter came, it was such a relief as I was pointing fingers at everyone I ever knew, These criminals are ruthless, at my door twice, names slurred as government agencies over the web. Use my address and phone. I have many things to tell of these cowards. Called Soc. Sec. for a letter and she returned my call only for us to find out it was me on my phone her caller ID showed the scammers #. ( 4 cox men could not fix the issue, a call to tier 2 older lady said to plug phone in other XXXX slot ) perfect, snag ... I tried to enter the class action only to find nothing out. My phone was going to XXXX XXXX who makes the mesh they use. I am not suing yet I had 5 of them in me. XXXX allowed that can of worms to open, too much hurt. Been a wild crazy ride along with long hours stress and health. Just let the 3 like EXPERIAN to remember these people did not ask for this. XXXX. contact me anytime I have so much here if you need it on everything and many things did not turn over as overwhelmed. At least the S.Y. credit score with them was not great 600+ but not an 8. did the best I could yet did not think it would be problematic on my credit paying all off and not using it. Refund funds they took from my account. Run credit with all 3-4 every couple of weeks to see changes. Too tired, please fill FTC in if you talk to them tell them that XXXX SCAMMER will not quit, few messages now leaving a # and a code number, have the number in cox messages also few others you can listen or have them anytime, I have call records all the way from XX/XX/XXXX till now, Sincerely, XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief