Consumer complaint received 2020-09-26
Company: PROSPERITY BANCSHARES, INC.
State: TX
Product: Checking or savings account
Sub-product: Checking account
Issue: Closing an account
Sub-issue: Can't close your account

Complaint:
I put to Prosperity Bank the following ... That the letter written by XXXX XXXX XXXX his invective incendiary and a tool used to Cancel me out in a very " Cancel Culture '' manner ... A tool using the powers of the pen to paint me as a criminal when I am certainly not a criminal ... I already took responsibility for things I said under duress. For a woman to do this to another woman is beyond my understanding ... I am a XXXX XXXX  on my own raising my son who is now XXXX years old ... I am small not much at all and very vulnerable ... It is awful that a woman would do this to another woman ... Aggression and rage is very plain behind XXXX 's letter ... The way this situation was handled is a disgrace and XXXX with all her education fails to get certain dates right and never bothered to check her facts ... Something a good lawyer always knows to do which is to fact check and avoid typographical errors ... I am not a lawyer though I dare say ones like XXXX and I make no claim that she is a lawyer either ... Would devour little people like me with their vile hatred and anger ... I state that the letter from XXXX is invective incendiary with intent to cause me more harm and does not intend to de escalate this already very unpleasant situation ... Whatever XXXX was taught in school she certainly never learned how to de-escalate unpleasant situations and empathy is lost on ones like XXXX ... The records show that I acted in good faith to de-escalate this siutuation ... XXXX seeks to devour me like a lamb led to the slaughter of invective incendiary responses that only serves to fuel this fire ... A fire I am trying to put to bed and put out yet XXXX insists on continuing to add fuel to this inferno of incendiary invective as evidenced in her sloppy letter that is evidence that this woman can not be reasoned with and I dare say reason has gone out the window as has empathy and common decency ... I admit my wrongs in this mess ... All I ask is to be given a chance to get on with my small life and to avoid any further interactions with ones like XXXX who would devour me if she could get away with it. That is why I can not close out my bank account with Prosperity Bank though Prosperity Bank put pressure on me to close out my bank account ... I can not do so for fear of being harmed as evidenced by the series of unfortunate events that ones like XXXX seeks to continue and to escalate and fuel ... I refuse to be complicit in abuse like that ... I wipe the dust off my feet in mystical testimony that ones like XXXX are not safe ... That ones like XXXX though highly educated are a nightmare on earth and use the powers of speech and the power of the pen to destroy little people like me ... In the eyes of ones like XXXX I am nothing but a deer in the headlights to be destroyed by the powers of her legal pen full of incendiary invective ... 

Respectfully Submitted by Ms XXXX XXXX XXXX

Company response to consumer: Closed with explanation