Consumer complaint received 2016-12-26
Company: CITIBANK, N.A.
State: NJ
Product: Bank account or service
Sub-product: Savings account
Issue: Making/receiving payments, sending money

Complaint:
Hi my name is XXXX XXXX and i have a few issues going on at once and i need help as i am XXXX and have many Health issues going on at once.In XXXX i went to court because of Lawyers XXXX and i filed with civil court to have them discharged or in my case to have the Judge Vacant the Dockets because i explained i had no idea what they were and because i have been XXXX since XXXX.That they were not mine.And then i received a letter in the mail from XXXX County Court in New Jersey from the Judge that they did in fact Vacant the order and i thought all was said and done.Then i had a Breach on on my credit report from XXXX which is another issue i have to deal with.This happen with XXXX and i gave them the letter because not only did XXXX take my money from my bank account they took it from my Sons with was a minor and took his Financial aid.And the accounts were not linked.Fast forward to now .I have had my Credit breached from XXXX and they came with more Docket numbers that by the way are not mine from a XXXX XXXX and took money out of my Citibank account so called Citibank and they credit my account back.Then i put a Freeze on my credit report and they did it again.I received nothing in the mail from either one.This is the Third time XXXX has pulled unethical unlawful tactics.It has been 13 Years since i have had any Credit but XXXX cards.I also do n't know how they can do this without informing me as well as Citibank.When i first went out on XXXX i called any credit card company i owned to see what to do but because they were so low some told me see if you get any thing in the mail and if you do n't, you do n't have to worry about it.At least i tried to do something.And i never really received anything.What i am really upset about is they just went into my Citibank account which i have savings to put money on side to pay bills i am on Social Security and they left me with XXXX Dollars four days before XXXX.I also just Lost my Sister on XXXX.I dont own these items that they are coming after me for which is what i said tomthe court from the very begining.And if that this is not enough i hhave XXXX having a field Day charging me astrnomical amount of bills every Month.i have no house phone just XXXX Boxes and internet they charged me {$260.00} on XXXX/XXXX/XXXX and just charged me {$360.00} on XXXX/XXXX/XXXX so you see i am getting it from all ends and just having a loss in my Family has been over whelming.I would like XXXX to leave me alone as i have already addressed this in person with the Judge yet they just keep up with this Nonsense if a Judge says to Vacat the order do n't you think by Law they should and im shocked that Citibank would let this happen again after me also Contacting the Federal Trade commsion two times on this Matter they put money back in my Account and then took out {$650.00} on XXXX XXXX Just before the Holidays and i have no idea what they are talking about when it has XXXX addressed.Please help me with this matter because my Health issues have gotten worse and i am tired of fighting something that is not mine.I have not received anything in the mail they jsut took my Social Security Money.XXXX P.s.Their also the matter of XXXX but that is for another time.Thanks for any help in advance

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation