Consumer complaint received 2016-03-26
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: SC
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account terms

Complaint:
I sent the following things to Transunion and they have yet to investigate the items properly or send me their verification methods on each account. XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX/XXXX/XXXX TransUnion XXXX. XXXX XXXX XXXX, XXXX XXXX XXXX/XXXX/XXXX XXXX : Additional Dispute Letter ATTN Whom it may concern, Having to contact you guys again is such a load of XXXX. 


What came of the last request I sent you? 


I want documentation of it. 


FYI : I am writing this in compliance with the The Fair Credit Reporting Act, Section 611, part B, subsection ( iii ) 611. Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( 6 ) ( B ) Contents. As part of, or in addition to, the notice under subparagraph ( A ), a consumer reporting agency shall provide to a consumer in writing before the expiration of the 5-day period referred to in subparagraph ( A ) ( i ) a statement that the reinvestigation is completed ; ( ii ) a consumer report that is based upon the consumer 's file as that file is revised as a result of the reinvestigation ; ( iii ) a notice that, if requested by the consumer, a description of the procedure used to determine the accuracy and completeness of the information shall be provided to the consumer by the agency, including the business name and address of any furnisher of information contacted in connection with such information and the telephone number of such furnisher, if reasonably available ; a. Who did you speak to? 
b. On what date? 
c. How long was the conversation? 
d. What was their position? 
e. What telephone number did you call? 
f. What is the name of the employee of your company that spoke directly to the above party? 
g. What is the position of the employee of your company that spoke directly to the above party? 
h. How long has that employee been employed by your company? 
i. What formal training was provided to this employee to investigate items of this kind? 
j. Was there any e-mail or written communication between members of your company and the above party? 


The problems are : XXXX XXXX XXXX XXXX XXXX I would like you to review this account number, status, original amount, and balance. I think it 's not 100 % accurate and remove this collection immediately from my credit report. 

DEPT OF ED/XXXX XXXX XXXX I feel strongly the following may be hurting my credit : account number, account type, and date of last activity. I believe this information may be inaccurate. I need this removed immediately. 

DEPT OF ED/XXXX XXXX XXXX I feel strongly the following may be hurting my credit : account number, account type, and date of last activity. I believe this information may be inaccurate. I need this removed immediately. 

XXXX XXXX XXXX XXXX Begin reviewing the account type, comments, and account name. I believe this information may be inaccurate. This will need to be removed pronto. 

XXXX XXXX XXXX XXXX Please review this collections date first assigned I 'm not sure it 's not correct. Please remove this item immediately. 

XXXX XXXX I XXXX This item is in dispute because I believe the date of opening and date of last activity is not a XXXX accurate. Please remove this collection immediately for it 's inaccuracies. 

XXXX XXXX I XXXX I would like you to review this collections status, original amount and balance. I think it 's not XXXX accurate and remove this collection immediately from my credit report. 

XXXX XXXX I XXXX Can you take a look at and review the collection type and number because it does n't seem right and remove this item immediately.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation