Consumer complaint received 2015-07-17
Company: Cooper Hoffman Klein Associates
State: TX
Product: Debt collection
Sub-product: Payday loan
Issue: Disclosure verification of debt
Sub-issue: Right to dispute notice not received

Complaint:
On XX/XX/2015 a man name XXXX called stating, he works for Attorney Copper, Hoffman and Klein and he is collecting for his client, on a online payday loan that I suppose to have got. He is attempting to collect the debt. I explained to the young man, I did n't or have a loan and I need documents showing this debt, he said I have the contract, I told the man, I do n't have any contract inreference to this debt and I need to have something. He said if, I do n't pay today, I will be getting served papers and I will be responsible for that fee as well and my wages will be garnished, I would have to pay XXXX or full amount with fee 's that makes it {$1300.00}, I kept asking for documents of this matter and he kept telling me he knows, it 's me, have my bank information and ss #. I told him mail me documents, was n't getting anywhere I got off the phone. On XX/XX/2015 a XXXX XXXX or XXXX, said she is calling from Copper Hoffman and Klein Attorney office, before she can start, I told her I need documents of this so called debt, she said, you have the contract, I explained to her, I do n't have any documents in reference to this so called debt, and send me documents and stop calling me at work and on my cell. I need these so called documents so I can give to my Attorney, she asked me for information, I said NO, mail me documents of this debt. I just hung up, then 10 minutes later she called back from a different telephone number, I told her with my co workers here, stop calling me and send me a debt validation letter, I even asked for their address and would n't give it. She said you will be served and go to jail, I said XXXX do n't threaten me or call my job or cell anymore. I will wait to be served. They still be calling from XXXX different telephone numbers, I blocked them, then private numbers call asking for me or I just do n't answer. This account I have no Idea what they are speaking on, all I asked is for proof and their address so I can do letters. I work for the Government and I am involved where my information was stolen through the XXXX, every since that has happened, I am getting these phone calls. In the background you hear TV 'S and music. I 've called both numbers back the numbers are XXXX man answers,XXXX man and woman answers. Both same voices who calls me. Iive looked them up and ca n't find this company. I do n't know if it 's real, but I do n't think so. They are very rude, unproffesional, like to threat wage garnisments and serve papers and keep calling work and cell after been asked and told not to call anymore and I am requesting these documents and they say it 's 4-6 years old check online with a check and go and we could get the people on line, I just want to see these documents and these calls to stop, wo n't give me there address to write them so I can request to submit a validation letter and do a cease and desist letter.I have nothing in reference to this so called debt, they say they have my bank information, last XXXX and where I work. But ca n't provide me anything just threats and saying you owe this. Thank you for your time in this matter XXXX XXXX

Company response to consumer: Closed with explanation