Consumer complaint received 2023-01-31
Company: Experian Information Solutions Inc.
State: UT
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
On XX/XX/XXXX by Certified Mail # XXXX XXXX XXXX XXXX XXXX Experian was notified the creditors in question had not replied with a validation response. 

Experian It has been over 45 days You Have Failed to Provide the required documentation according to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are in default of federal law to verify - through the physical verification of the original signed consumer contract - and provide me the Consumer your verified proof of the accounts in question you posted on a credit report.

According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. 

As per Federal Law under the Fair Credit Reporting Act EXPERIAN is Required to send the following information EXPERIAN used to verify the validity of accounts listed below XXXXXXXX XXXX, # XXXX, No Contract, No Mortgage XXXX XXXX XXXX # XXXX, No Contract The Name of the Original Creditor The Original Creditors address & telephone number The name of the person ( s ) you verified the disputed information with The certified documentation in possession used to conclude your investigation The documents and all correspondence information that was transmitted to and from the data furnisher ( alleged Creditor ) as part of the investigation Experian it has been well over the time limit set by the Fair Credit Reporting Act to provide me with the Proof required under this Federal Law. This is your Notice of default. I requested the following information & verified proof Experian received from the Listed accounts.. to date you have responded with no Proof. or documents only your standard chain letters.. this is in violation of federal law & fines will be imposed. 

Do to the errant accounts still on the credit report Experian has Cost me Access to my credit on XX/XX/XXXX XXXX XXXX Sent notification they had lowered my Credit limit on an account I have had open for over 20 years. In XXXXXXXX XXXX XXXXs own words due to the Reporting from Experian they lowered my available credit from {$25000.00}. down to the balance on account {$21000.00} due to the fraudulent verification practices from Experian. Experian do to there incompetents in following the Law to personally validate the information as required by Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ) has cost me my Consumer credit. 

Experian was Notified of the information and facts on XX/XX/XXXX XXXX and still has not produced the required information by Federal law. The law is very precise on what Congress said is to happen Experian is in violation of this Act of Congress and should be accessed fines as outlined in the Law for fraudulent credit reporting Enclosed, please find the mailing from XXXX XXXX on the Credit modification due to explicit reporting from Experian as stated in the document by XXXX XXXX.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation