Consumer complaint received 2015-07-02
Company: JPMORGAN CHASE & CO.
State: AZ
Product: Money transfers
Sub-product: International money transfer
Issue: Fraud or scam

Complaint:
I am still discriminating and totally ignored by Chase bank employe, now XXXX from Executive Office. She send me letter, that they did not discriminate me - this is a lie! 

XXXX XXXX, if people are supported in your bank and you obsessively refused support for one person, and use lies ( you do not accept any proofs as copies of emails or screen shots, you accept only copy of original documents ), this is discrimination. This is serious crime and you helping criminals to escalate criminal activity. 

I lost my patience already for some peopleXXXX. 

I contacted you fifth time regarding the XXXX bank statement XXXX XXXX. 

You did not find any transactions with description XXXX debited from my account on XXXX XXXX, 2015? 

XXXX XXXX on bank statement and you have the documents from me XXXX XXXX XXXX $ XXXX XXXX XXXX $ XXXX XXXX XXXX $ XXXX XXXX XXXX $ XXXX XXXX XXXX XXXX*****Regarding this case I contacted you by phone, personaly in bank and also I sent you complain on your website on XXXX. Also I sent you proofs on fax, email and now second time by CFBP. No any response from you, this is not discrimination? 

Below you have again explanation : Discrimination and loss of money by Chase Bank. 
On XXXX XXXX, before I paid to the XXXX deposit I received from them assurance that if I will make deposit XXXX, I will receive from them {$10000.00} bonus. Then after one month with their broker help I will earn {$100000.00}. This information I received by their chat and is copied. 

Unfortunately, no call I received from the broker. After my intervention the broker called me, he made three trades within two weeks. The third he lost about {$500.00} of my money. One month has passed and I lost some money. After that I sent them request for withdrawal my deposit, because they cheated me. They sent me information that to withdrawal my money I need earn over {$300000.00}. 
I sent them info that the reason that I decided to withdrawal my deposit of {$4000.00} ( less {$1000.00} by my personal loss ) is that they cheated me, no earned {$100000.00} but loss. 
By their chat and emails I asked them many times for my money back but they ignore me and blocked my IP, so now no response from. 

Regarding this scam on XXXX XXXX XXXX XXXX I asked Chase bank by phone for help. The send me from one person to another. They promised me credit within 12 hours, but did not received from them claim number. 

Within next few days I did not received the promised credit and any confirmation letter, no claim number. 
Then I sent the by email again explanation of the scam with proof ; screens shots of website and email. Also no any response from Chase bank. After next week I sent to chase bank by their website again complaint and asked them for response and claim number, but this time I received automatic email back with assurance : This is to confirm we have received your message sent XXXX/XXXX/2015. You can expect to receive a response within XXXX hours. 
However, they cheated me, no any response to this day. I accuse Chase Bank XXXX XXXX and loss of money. Such behavior is serious criminal act against Bank clients.

Company response to consumer: Closed with explanation