Consumer complaint received 2015-03-24
Company: Aargon Agency, Inc.
State: IA
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt is not mine

Complaint:
From approximately XXXX XXXX - XXXX XXXX, I was appointed as an elder and treasurer of an XXXX ; XXXX XXXX. Upon appointment the leaders informally changed the name of the group from XXXX to XXXX. The XXXX leaders were begrudgingly appointed by the owner of the property where meetings were held. The owner, XXXX XXXX, transferred associated expenses for the building/property out of his name. XXXX such expense was XXXX XXXX XXXX, which provided fuel for the facility. Without my knowledge or consent, this account was apparently placed into my personal name. I had been informed that the bills would be sent to my personal address, as the treasurer of XXXX, due to the lack of a mailing address. After several disagreements with XXXX XXXX, regarding XXXX and legal matters, I separated from the XXXX organization and from XXXX XXXX, the owner of the property. Immediately upon my separation, the appointed leadership dissolved and XXXX dissolved, reverting back to XXXX. Immediately, after paying all outstanding bills, the financial matters were abandoned back to the original property owner ; XXXX XXXX. However, after contacting XXXX XXXX XXXX to inform them to stop sending the group 's bills to my address, I was advised that XXXX XXXX needed to approve this change and voluntarily assume responsibility of the account. During several telephone contacts with representatives from XXXX XXXX XXXX I disputed this, explaining that I was the treasurer of the XXXX group and was not personally responsible for the account. Confused about how XXXX XXXX XXXX personally attached me to the account, having just filed for bankruptcy in XXXX ( XXXX ), and fearing that XXXX XXXX would not voluntarily resume responsibility over the account, I informed XXXX XXXX XXXX to close the account. I was informed that I needed to provide a written letter to XXXX XXXX XXXX, explaining that I was no longer responsible for the account. I wrote the letter and provided them with a copy in XXXX XXXX. The letter informed XXXX XXXX XXXX that I was no longer handling the financial matters of XXXX, that the group dissolved and would resort back to XXXX, and that the original account holder, XXXX XXXX would resume control over all financial matters. I included XXXX XXXX 's name and contact information, For several months I never heard back from XXXX XXXX XXXX. However, when XXXX XXXX XXXX contacted me several months later they advised that I was personally responsible for a balance of over {$400.00} that was incurred over a period of time after XXXX XXXX. I disputed this with their agency on several occasions, during multiple harassing phone calls, in which they attempted to collect the debt. Finally, possibly in XXXX XXXX, a representative from XXXX XXXX advised that he would administer a recorded, XXXX, conference call with myself and with XXXX XXXX to clear up the dispute. During the course of this recorded conversation, XXXX XXXX assumed responsibility for the debt and any future debt incurred on the account. Several months passed again and XXXX XXXX did not make any attempts to contact me, again leading me to believe the dispute was resolved. On XXXX last occasion, possibly in the XXXX or XXXX of XXXX, XXXX XXXX XXXX again contacted me, attempting to collect the debt. I refused to provide them with any information, referenced the XXXX conference call with XXXX XXXX, and adamantly disputed the debt. XXXX XXXX XXXX has not contacted me regarding this debt, since that time. I have had no contact with XXXX XXXX since the XXXX conference call in XXXX. However, yesterday, a Debt Collection agency representing XXXX XXXX XXXX sent a letter, again attempting to collect this debt.

Company public response: Company can't verify or dispute the facts in the complaint
Company response to consumer: Closed