Consumer complaint received 2015-09-09
Company: The CMI Group, Inc.
State: NJ
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt resulted from identity theft

Complaint:
Yesterday I received a call from collection agency attempting to collect a debt. 
The woman said I owed XXXX {$300.00} for services in XXXX Michigan, I live in New Jersey. 
This is the XXXX call I received in reference to a debt owed to XXXX. 
I advised the woman I never lived in XXXX, MI and she had the wrong person. 
She then told me in order to clear this up I must call XXXX. 
So I called and was informed I must go to my local XXXX agency and get a paper. 
I then went to my local XXXX center in XXXX, NJ on XXXX XXXX. 
I then waited in line and got to the window and informed the employee of the above referenced situation. 
She then asked for my id driver 's license. 
I went to my automobile to retrieve them. 
Upon returning I was told to wait in line again so I did. 
Then when it was my turn again I showed the employee my license id but advised her she could only look at them but she could not take them. 
That 's when another customer behind me heard our conversation and decided to intervene. 
I told this customer that this was none of her business. 
That 's when the other customer began cursing at me and becoming belligerent and asking for the supervisor. 
I then decided to ignore this customer and continue to my business. 
The employee then asked me to take my letter out of my envelope so she could get the information that was written down on the envelope. 
I refused to because the letter contained again very personal information of my investments. 
That 's when XXXX more employees came to the front window and asked me for my social security number. 
I advised them I would write it down because there was no privacy the other customer was listening and saying she was waiting for a supervisor. 
I then asked for security because I felt threatened because this other customer began sitting around walking in and out the door and saying she would do harm to me. 
The employees working for XXXX felt it was okay because this woman wanted to speak to a supervisor. 
The next employee wanted to know how many states accounts were opened in my name. 
I advised her XXXX 
Then the same employee that asked for my social security number said I had to do the identity theft affidavit. 
I told her I gave this office XXXX before and would go to my car to retrieve and submit again. 
Upon returning I waited in lie again until it was my turn and submitted the employee the affidavit. 
The employee refused because my social security number was n't on it. Law enforcement scribbled it out. 
But I wrote it down again for the employee. 
The employee then took the paper in the back and came out and said it was unacceptable without my driver 's license number on it. 
I advised her that she could look at my license but she could not write the number down. 
Then she said too bad there was noshing she could do for me and good luck. 
My driver 's license number is the only number identity thief 's do not have. 
I feel it 's my only personal information I have that can prove who I am and I can not give it out or write it down. 
Please help I can not afford for this to be on my credit report. 
Thank youXXXX XXXX

Company public response: Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company response to consumer: Closed with non-monetary relief