Consumer complaint received 2017-05-17
Company: Stuart-Lippman and Associates, Inc
State: VA
Product: Debt collection
Sub-product: I do not know
Issue: Communication tactics
Sub-issue: You told them to stop contacting you, but they keep trying

Complaint:
Stuart Lippman ha s been attempting to collect an " supposed debt '' from my old employer,  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX  since early    2016. It  was n't a large amount, however, considering the fact that I left the company with thousands of dolla rs in trail and settled the account when I left, I did not know what this " debt '' they were attempting to collect  was. As any sane person would do, I politely requested that they send me some documents to explain what this is about and if this was a legitimate debt that I owed. If they could provide proof that I owed the amount, I had no problem paying it. The agent,  XXXX   XXXX , said all the nonsense in threatening manner, then agreed to send me document via email.     The email that I received had an attachment with shoddy  excel  spreadsheet, which obviously did not serve as any legitimate proof. What made things even more comical was that it had a list of names on the excel sheet, but my name was not on the list. I told  XXXX  that this document does n't even ha ve my name on there, and asked not to contact me unless they can send me some kind of proof that I owed the debt. He proceeded to shoot me another email, containing the same excel spreadsheet. In the meantime, he continuously called me at least 2-3 times per week.      As my irritation grew, I searched the web and learned that I can request debt validation and under FDCPA, they are not able to contact me until they provide requested documents to prove that I indeed owed the debt that they are claiming that I do. So, I have sent a polite letter via certified mail, requesting these documents. Few days later, I received a call from  XXXX  again. When I explained that I have filed a formal request for debt validation, he started getting upset and said they 're not going to bother with all the steps when it 's such small amount, and it 's my debt so I should pay it ( to put it nicely ).     He then emailed me the s ame excel files again, I told him  that any contact and attempt to collect before they fulfill my request is a violation of the law and I will be forced to report should it occur again. He replied, in all caps, " I SENT YOU WHAT   XXXX   SE NT US. I R EALLY DONT CARE WHAT YOU DO WITH THE INFORMATION.   IT 'S UP TO YOU HOW YOU DEAL WITH YOUR DEBT. YOU DONT HAVE TO ENTERTAIN ANYTHING. THE BALANCE IS IN YOUR NAME AND ATTACHED TO YOUR SOCIAL ''.     After a few months, I received another call fro m Stuart-Lippman, who  by the way has won derful 1  star rating everywhere. It was a different agent attempting to collect. I do not recall his name, but he was reasonable enough not to contact me again after I had to, once again, explain the situation.     I believe that was around  XXXX  of    2016  or so, and since then I did not receive any mail or call from  Stuart-Lippman, so  it slowly faded from my memories. Of course, I should mention throughout that time, never did I receive any official letter nor notice about 30 day limit of debt dispute.     On  XXXX , I receive an email from  XXXX   XXXX  saying I should contact her about a debt I owe to my previous employer. When I emailed that I had already sent them Request for Debt Validation and they need to stop contacting me until they send me the requested documents, I receive a call from  XXXX   XXXX , who identified that she was ca lling from Stuart Lippman  in an attempt to collect a debt. I was pretty irate but explained to her what the situation was, said I had no problem paying the amount that they are saying I owe as long as they can provide enough information proving that I owed the debt. She apologized   and said I should receive a mail shortly.
In few weeks, I received a mail from Stuart-Lippman. All they sent was that I owed x amount and I should pay it. It was a one page   mail without any other documents that I 've requested to prove that I owed a debt to them or my previous employer, and that they had an agreement to collect this debt.     Today,  XXXX , I had my day interrupted by a call from  XXXX , who started the conversation saying that she is " with the client '' right now and this is an " attempt to collect a debt ''. These people are just impossible and it really put me to shame that I tried to be civil with them over and over, since I understand that everyone has to make a living one way or the other. She ended the call saying she will file this as refusal to pay, after trying to shift the blame on me with nonsense.

Company response to consumer: Closed with explanation