Consumer complaint received 2022-09-27
Company: Experian Information Solutions Inc.
State: NC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
I, XXXX XXXX XXXX, did follow all the rules outlined in section 605B of the FCRA.

EXPERIAN has continued to break the law. They have not blocked information on my credit file with them even though I have given them all 4 parts part A contains. 1. Appropriate proof of my identity. 2. A copy of an identity theft report. 3. I identified all the information that resulted from the ID theft. 4. A statement I did not open the information or accounts or allow another to do so.

Experian gives the most ridiculous reasons to not obey the law and block the info I named in 4 business days or less.

I will include a screenshot of everything I sent them. Then Experian replies, and how they boldly lied to break the law. 
Experian allows the fraud companies to access my file and these fraud companies then change the original information to match my current information. Effectively allowing the fraud companies to break the law. 
This harms me, irreparably. Stop Experian from breaking the law, and I am including all 4 parts I am to supply Experian to block the items in 4 business days or less, so when you send this to Experian, they have 4 days to block the information from when you, the CFPB sends it to them. 
The info to be blocked is XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX. XXXX XXXX. XXXX XXXX. XXXX XXXX. XXXX XXXX. XXXX XXXX. XXXX XXXX address- XXXX XXXX XXXX XXXX XXXX  XXXX Experian refuses to accept I never lived here even though the building was not open to occupy until XXXX, and was a golf course until XXXX. How can accounts have this as my address if the accounts were from XXXX and before? 
This is how crazy stupid Experian is being. 
I have named the fraud items to be removed in 4 business days or less. You are sending my 4 docs to Experian for me.

We shall see how they reply to you.

I am actually sending you the police report that clears me as well as names all these items but not in the public file. Experian said that that the police officers didn't have their badge numbers which is a complete and total lie. All 3 of the officers including the supervisor have their badge numbers with them after their name. They also said an important area was blocked out but the police blocked that area out because it contained my it contained my social security number by mistake and they didn't want to compile a completely new report so they blocked it out for me because it's a public report and they didn't want that information in their public file. But of course experience says it like that was the reason for them to break the law and not block these items. I'm including their words but I'm just letting you know here that's what type of garbage they used to break the law. The law doesn't give them that right but they use it anyway.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief