Consumer complaint received 2016-01-13
Company: Radius Global Solutions LLC
State: MD
Product: Debt collection
Sub-product: Medical
Issue: Disclosure verification of debt
Sub-issue: Right to dispute notice not received

Complaint:
On XXXX/XXXX/XXXX I received an alert from TransUnion that a collection account had been added to my credit report by Central Credit Service of XXXX Florida in the amount of XXXX. On or about XXXX/XXXX/XXXX, I contact the agency to inquire about the entry and it was stated to me that communication regarding this account had been sent to an address that I had not resided in since XX/XX/XXXX. I had an initial conversation with one representative, who at that time recited to me my 'current ' address. At that time she stated that they had recently acquired my new address as of XXXX/XXXX/XXXX. I then stated that they had in fact violated my rights as I had not verified or validated that the account was mine. I then asked to speak to a supervisor. Continuing on with the discussion and speaking with XXXX XXXX, she then stated that no documentation was sent to my current address and that the communication was only sent to the previous address. I then iterated that their entry on my credit report violated my rights to verify and validate that the account was mine before reporting to the credit bureaus. I then requested to speak with her boss. I was directed to give XXXX XXXX XXXX a call to further discuss. My second communications with Central Credit involves my restating that this said debt had not been communicated verbally or in writing as my right per the FDCRA. They then restated that they had mailed communication to the previous address but had NOT sent written communication to my present address. The entry to my credit report was XXXX/XXXX/XXXX. I then requested to speak with the supervisor on duty and was connected to XXXX XXXX, who then preceeded to tell me that communication was sent AGAIN to the previous address but not the current. I then stated to XXXX XXXX that my rights as the consumer being charged as being responsible for this had NOT been communicated as per my rights and that they failed to verify and validate said debt before listing the account on my credit report. XXXX XXXX then stated that Central Credit Services will not confirm or deny that they failed to verify or validate the debt prior to listing the account with the credit reporting agencies. I was then direct again to give XXXX XXXX a call. I have not been able to reach XXXX XXXX and have left him a message regarding this unverified debt. To date, the day being XXXX/XXXX/XXXX XXXX am, I have YET to receive any written communication from Central Credit Service or a returned phone from XXXX XXXX XXXX. 

Per the FRCA and FDCPA, debts are to be verified and validated prior to being reported to the credit reporting agencies. I as the consumer have the right to validate, verify or dispute said debt, which as of today, I have not. I am still awaiting documentation that illustrate that I 'm responsible which Central Credit Services has not provided. YET, on XXXX/XXXX/XXXX they reported to the credit reporting agencies an unverified and invalidated account. I have not verified or disputed this account, as it is my right to do so provided by FCRA and the FDCPA.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation