Consumer complaint received 2018-05-05
Company: JPMORGAN CHASE & CO.
State: CA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-issue: Application denied

Complaint:
XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX   XX/XX/XXXX To Whom It May Concern : I recently applied for the Chase Sapphire Visa Rewards card. I was very disappointed to understand my request had not been approved. However, I was confused and angered to see the reasoning as it is simply not true. 1. Too many recent requests for credit or reviews of your credit Currently, I have 2 hard inquiries on my XXXX   report. 1 for my car lease back in XX/XX/XXXX and another for a simple balance transfer XXXX XXXX card with a {$500.00} limit since that was the only card I could get. On my XXXX report one of the inquiries is for our cable/internet through XXXX. I mean that is RIDICULOUS and should hardly be considered a reason for declining me based on too many reviews of my credit. The other was for my apartment which I share with my girlfriend so both our credits were checked and were fine. Therefore, there has been 2 legitimate requests in the past two years, so that hardly qualifies as too many. 2. Length of time since oldest credit card was opened is too short This makes no sense to me as I know plenty of people who requested this card as their FIRST EVER credit card and got it. So clearly this is just some nonsense reason for declining me. In addition, my oldest account is almost 9 years old, so that hardly qualifies as too short. People dont get credit cards until they are 18 so how does a XXXX-year-old get a credit card? Their oldest account would only be 3 years old, so by that logic no XXXXyear-old should get a credit card. In addition, my girlfriend was just approved for this same exact Chase Sapphire card and her oldest account is 8 years old which is shorter than mine. So clearly this is another nonsense excuse for declining me. 3. One or more accounts have not been paid as agreed. This is just flat out false. According to my XXXX, XXXX, XXXX and XXXX reports EVERY SINGLE ACCOUNT is current and in good standing. So that is a false accusation that my accounts have not been paid as agreed and yet another nonsense excuse. If we look further at the letter I received it says my credit score is XXXX. Thats interesting because I just recently paid for my XXXX score and rechecked it today, in addition to my XXXX and XXXX reports and they are all WELL ABOVE XXXX. XXXX = XXXX ; XXXX  = XXXX FICO = XXXX My XXXX   score is directly from the XXXX  website where I have an account. Furthermore, a friend of mine recently obtained this same Chase Sapphire card with a credit score of XXXX. My score is nearly 100 points higher than that, yet I am being declined. You cant do that. That is not fair and prejudicial to me. The only debt I have is student loan debt, which I am current on and make all my payments on time. I need to raise my credit score however which means I need a credit card. Otherwise, I will not be able to live a normal life or have a future. How do you expect me to get a house/mortgage? Am I just supposed to rent forever? That doesnt seem fair. I do everything correctly and I took out student loans to pay for my education since I am actually smart and used my brain. Now XXXX, Chase and everyone else is punishing me for getting an education. It is absolutely ridiculous. My credit score is above average and yet I keep getting declined for credit cards. I would like to build my credit and build toward my future. You are holding me back for no reason. Please issue me the credit card so all parties can put this issue to rest. I would like to speak to someone who handles this and also submit a formal complaint if I am not issued the card within the next 10 business days. I demand a response by next week. I will send it certified mail so I keep a receipt. If I am not responded to, I will take immediate action and notify the proper agencies of these false accusations which directly led to me being declined for this card and I will collect damages. You have listed false information about my credit which is illegal. I have attached screenshots of the letter I received from Chase Bank, my credit scores from XXXX, XXXX and XXXX through the XXXX   website, and my hard inquiries which show one of them was from XXXX   which should NEVER be allowed to request your credit and the leasing off we used for our apartment. Also, a screenshot showing the age of my oldest credit card account at 8 years 9 months. Thank you
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Respectfully, XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation