Consumer complaint received 2015-04-21
Company: JPMORGAN CHASE & CO.
State: CA
Product: Mortgage
Sub-product: Other mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
I am facing a foreclosure by Chase Mortgage on XXXX XXXX. I do not believe that they even filed a Notice of Default. I was represented by an Attorney XXXX XXXX XXXX and was in a mass joinder law suit and then they got in trouble with the state bar and I was hung out to dry and face this situation by myself. I have been trying to contact Chase to ask them if I can be reviewed for any type of retention options but have run into a brick wall. A contact has been assigned but I have not been able to reach her because I want them to look at my financial information, in the last 18 months my business has greatly improved and I want the opportunity for them to try and qualify me for programs. 
I live in the home with my XXXX wife and my XXXX son as well as my elderly father. The home was specially modified for my son to help with his significant deficits. The home is directly across the street from XXXX, XXXX 's XXXX XXXX. This makes it convenient for us to go to work and alternate caring for our son, who needs constant attention. 
When we bought this house the economy was strong and our business was robust. Our issue was that we got a negative amortization pick a pay loan from Washington Mutual. I did not know how this loan worked, I did not know that the payment would start to dramatically increase along with the balancel. My payment had started out at {$2400.00} with an interest rate of 6.2 % and it went up to 9.2 % and {$3200.00} a month. This coincided with the recession and a loss of income and started my problem. 
I tried for over a year to get my loan modified by Chase and could not get them to give me the time of day. They tried to set a sale date and I was able to tell Congressman XXXX my story and his office intervened at the last minute and stopped the sale. Eventually I was offered a modification, although the offer increased my payment to {$3400.00}. It did not make financial sense, it was not affordable, but I wanted to save my house and was told take it or leave it by Chase. I was able to scrape and scrimp and make the modified payment for nearly a year but just could not keep up. I tried to get Chase back to the table to work with me but could not make any progress. Chase then initiated foreclosure proceedings on me again. While on an out of town trip, I was contacted by my babysitter who stated that Chase had sent realtors to the house to try and change the locks, claiming the house had been foreclosed on by Chase. I frantically tried to figure out what had happened and Chase verified that the house had NOT sold yet, and that they should not have been trying to change the locks. However, on my taxes that year Chase sent me a XXXX for a property that was abandoned? With a balance of {$440000.00}? It looks like Chase was trying to write this off as a loss even though they had not foreclosed on the property and tried to make me report this as income to the IRS. This seems dishonest and illegal. I have included this document in my paperwork. 

I was very disturbed by this turn of events with Chase and hired a law firm to help me and ended up being added to a mass joinder lawsuit filed by XXXX XXXX. I thought the process was moving forward and I was anxious for some type of resolution or modification. However, I found out that the lawsuit was dismissed and that the Attorney was being sanctioned by the state of California bar and that the case is thrown out and I have now been thrown to the wolves. I have no knowledge of a Notice of Default being served, yet out of the blue I am told my home is selling in a couple of weeks.

Company response to consumer: Closed with explanation