Consumer complaint received 2016-02-10
Company: WELLS FARGO & COMPANY
State: CA
Product: Mortgage
Sub-product: Other mortgage
Issue: Application, originator, mortgage broker

Complaint:
XXXX XXXX, XXXX The Bank of New York - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , California XXXX XXXX XXXX XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. 
XXXX, CA XXXX Subject : DEMAND TO PRODUCE THE REQUIRED DOCUMENTS WITHIN 15 DAYS Dear XXXX XXXX, SB 233 TITLE 1.6C.5. FAIR DEBT BUYING PRACTICES PLEASE TAKE NOTICE that pursuant to XXXX. 
( a ) As used in this title : ( 1 ) " Debt buyer '' means a person or entity that is regularly engaged in the business of purchasing charged-off consumer debt for collection purposes, whether it collects the debt itself, hires a third party for collection, or hires an attorney-at-law for collection litigation. " Debt buyer '' does not mean a person or entity that acquires a charged-off consumer debt incidental to the purchase of a portfolio predominantly consisting of consumer debt that has not been charged off. 
( 2 ) " Charged-off consumer debt '' means a consumer debt that has been removed from a creditor 's books as an asset and treated as a loss or expense. 
( b ) The acquisition by a check services company of the right to collect on a paper or electronic check instrument, including an Automated Clearing House item, that has been returned unpaid to a merchant does not constitute a purchase of delinquent consumer debt under this title. 
( c ) Terms defined in Title 1.6C ( commencing with Section 1788 ) shall apply to this title. 
( d ) This title shall apply to debt buyers with respect to all consumer debt sold or resold on or after XXXX XXXX, XXXX. 
PLEASE TAKE NOTICE, pursuant to 1788.52. 
( a ) A debt buyer shall not make any written statement to a debtor in an attempt to collect a consumer debt unless the debt buyer possesses the following information : ( XXXX ) That the debt buyer is the sole owner of the debt at issue or has authority to assert the rights of all owners of the debt. 
( 2 ) The debt balance at charge off and an explanation of the amount, nature, and reason for all post-charge-off interest and fees, if any, imposed by the charge-off creditor or any subsequent purchasers of the debt. This paragraph shall not be deemed to require a specific itemization, but the explanation shall identify separately the charge-off balance, the total of any post-charge-off interest, and the total of any post-charge-off fees. 
( 3 ) The date of default or the date of the last payment. 
( 4 ) The name and an address of the charge-off creditor at the time of charge off, and the charge-off creditor 's account number associated with the debt. The charge-off creditor 's name and address shall be in sufficient form so as to reasonably identify the charge-off creditor. 
( 5 ) The name and last known address of the debtor as they appeared in the charge-off creditor 's records prior to the sale of the debt. If the debt was sold prior to XXXX XXXX, XXXX, the name and last known address of the debtor as they appeared in the debt owner 's records on XXXX XXXX, XXXX, shall be sufficient. 
( 6 ) The names and addresses of all persons or entities that purchased the debt after charge off, including the debt buyer making the written statement. The names and addresses shall be in sufficient form so as to reasonably identify each such purchaser. 

PLEASE ANSWER THE DEMAND FOR PRODUCTION OF DOCUMENT WITHIN THE 15 DAYS AS REQUIRED BY LAW, WITHOUT ANY FURTHER DELAYS OR REQUESTS FOR RESEARCH EXTENSIONS, INCLUDING BUT NOT LIMITED TO WIRE TRANSFERS etc. see attached letter for complete Demand Letter. Failure to comply results in immediate NON COMPLIANCE AND DEFAULT WITHOUT THE RIGHT TO RESERVE ANY INTEREST IN THE SUBJECT PROPERTY.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed