Consumer complaint received 2021-11-27
Company: General Motors Financial Company, Inc.
State: MI
Product: Vehicle loan or lease
Sub-product: Lease
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
To Whom It May Concern : RE : ACCOUNT- XXXX Going over my credit report ( s ), I have found an error. It has come to my attention that you are reporting what I believe to be inaccurate data, which I dispute, and this letter is an appeal for your assistance. See. Account Above. I am writing today because during my quarterly review of my accounts listed on my credit report, I noticed that this account was charged off with XXXX, XXXX, and XXXX. 

Your company is required by the FDCPA to provide all of the following information this is now fully required by tort law precedent - XXXX XXXX XXXX, XXXX, XXXX & XXXX, XXXX, -- - XXXX XXXX -- - ( XXXX XXXX. XXXX ), XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX ). 

Please supply the information below because I believe that your firms handling of my payment and account information has been negligent and in violation of the Fair and Accurate Credit Transactions Act of 2003 ( 15 U.S.C. chapter. 41, subchapter. I 1601 et seq ). 

1. Provide me a copy of the 1099-C that was issued by your company when you charged this debt off with the IRS which is required by law for all debts over {$600.00}. 

2. Provide verification and documentation that there is a valid basis for your firms charge-off of this alleged debt. Please provide a copy of the written agreement ( bearing my signature ) that created the requirement to pay and stipulates your terms for a delinquent account ; 3. Provide copy of the last billing statement sent at the time of the transfer or allocation of the goods, services, or money associated with the alleged debt.

4. State the maximum delinquency and when it was charged-off.

5. Provide according to your records when this alleged debt became due and when it became delinquent. Please provide the XXXX personal identifiers associated with this account including full legal name, address of record, date of birth, zip code and Social Security number ( not truncated ). 

6. Identify the date of the last payment made on this account and the amount of that payment.

7. Provide how you made a determination on this account within the statute of limitations applicable to it? Provide me when you think the statute of limitations expires for this debt, and how you determined that. 

8. Describe in detail your firms charge-off procedures as they apply under the SarbanesOxley Act of 2002 ( Pub.L. 107204, 116 Stat. 74 ). 

9. Provide an itemization showing the dates and amount of each added amount If there have been any additional interest, fees, or charges added since the last billing statement. In addition, explain how the added interest, fees or other charges are expressly authorized by the consumer agreement creating the debt or are permitted by law. 

10. Provide an itemization showing the dates and amount of each payments or other reductions since the last billing statement, of them and how those reductions or payments were accrued in your firms charge-off procedure. 

11. Provide an updated Terms of Service Agreement for this account including specific amended sections and why those sections were changed. 

12. Please describe your Credit Bureau Reporting system and the credit reporting mechanism your firm utilizes in regards to XXXX compliance between your firm and your contracted reporting entity ( CRA ). Include a comprehensive explanation of the process and description of who handles the data entry, how that information is transmitted and whether the data entry function is outsourced. If your firm OUTSOURCES your XXXX data-entry provide the name, contact address and location of that firm. 

13. Does the responsible data-entry firm or department prescribe to the XXXX XXXX for XXXX XXXX XXXX standards for quality and if so what is the adjunct certification number and date? 

14. Please describe how your firm ensures comprehensive accuracy and input of all consumer data into the XXXX format and if there have been any recent issues ( last XXXX XXXXears ) with data consistency or breaches in information transmission quality reported to you under your firms CRB agreement with any Credit Reporting Agency . 

15. Based upon information provided by at least XXXX credit reporting agency, the probability of an end trace error in your report concerning the delinquency on this account is very high, therefore, please provide the LAST XXXX Complete METR ) XXXX updates submitted to all three Credit Reporting Agencies on this account ( In XXXX XXXX format including COMPLETE XXXX and XXXX with FULL End-Trace ). 

16. If you fail to provide all parts and requests of the information or documentation I have asked for, please stipulate why to each request including the authorized party that is refusing to comply or make such information available. I will understand that you are unable to confirm or document your claims but the reason or motive must be made clear including the responsible party under the tort law precedents of Respondent Superior. 

If your firm CAN NOT produce ALL of the above noted documentation in the allotted time frame, I will accept a written notification that you are suspending this account status. Said notification must INCLUDE a formal stipulation withdrawing your claim to this consumer account and your firm must note that you WILL not continue reporting the alleged debt or sell this debt. The WRITTEN NOTIFICATION must also be provided to all the major Credit Reporting Agencies ( XXXX XXXX, XXXX, and XXXX ). If you provide such written notification I will agree not to pursue immediate regulatory action and drop any further legal actions. 

I require a response, on point, in writing ( a statement under penalty of perjury included ), hand signed, and in a timely manner. Your company was put on notice of the enforcement of XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX, XXXX and that your company will meet all these requirements or face a possible regulatory action leading to the suspension of your operating rights for NON- COMPLIANCE. Your company has XXXX ( XXXX ) days from date received to PRODUCE ALL of the requested documentation of your reporting procedure and standards. If I get a pointless letter from your company, or you company can not, or chooses not to respond to this VALIDATION demand and its conditions I will NOT hesitate to FILE suit and SEEK my own payday against your firm for malicious and inaccurate activities-see XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX. 

Sincerely, XXXX XXXX XXXX : XXXX, XXXX, XXXX

Company response to consumer: Closed with explanation