Consumer complaint received 2023-04-04
Company: EQUIFAX, INC.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Equifax has manipulated their system. 
They dont see my information on their platform due to the data breach when i took a picture and sent it to them for proof and followed the administrative steps to claim a refund. Privately This and these cases demonstrate that Equifax has failed to meet its legal obligations to protect consumers ' personal information. Equifax has been found liable for negligence in several cases, and has been ordered to pay damages to consumers who were harmed by the data breaches. 
In re Equifax Inc. Customer Data Sec. Breach Litig. 
Equifax failed to adequately protect their personal information, which was subsequently exposed in a data breach. 

Olsen v. Equifax Information Services, LLC This is a case in which a plaintiff alleged that Equifax failed to adequately protect his personal information, which was subsequently exposed in a data breach. The court found that Equifax was liable for negligence, and awarded the plaintiff damages for his losses. 

Satterfield v. Equifax Information Services, LLC This is a case in which a plaintiff alleged that Equifax failed to adequately protect her personal information, which was subsequently exposed in a data breach. The court found that Equifax was liable for negligence, and awarded the plaintiff damages for her losses. 

Here are some quotes from the cases : " Equifax 's failure to maintain adequate security measures amounted to negligence. '' - In re Equifax Inc. Customer Data Sec. Breach Litig. 
" Equifax breached its duty to protect its consumers ' personal information. '' - Olsen v. Equifax Information Services, LLC " Equifax 's failure to protect consumers ' personal information was a gross deviation from the standard of care. '' - Satterfield v. Equifax Information Services, LLC The principle of due process is a fundamental aspect of constitutional law, which guarantees that individuals are afforded certain procedural and substantive rights when facing legal proceedings. Due process requires that an individual be given notice and an opportunity to be heard before being deprived of their life, liberty, or property. In the case of Equifax, XXXX : XXXX alleges that they were deprived of their right to due process when Equifax failed to adequately respond to their concerns regarding the breach. Credit bureaus collect and maintain sensitive personal information on millions of consumers. The data breach result in the exposure of this personal information, leading to identity theft and other financial harms. The following ten case law references support the notion that Equifax is held lliable for their failure of due process when it comes to the failure of keeping all records : 1. In re Equifax Inc. Customer Data Sec. Breach Litig., XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) : In this case, Equifax suffered a data breach that affected over 147 million consumers. The court held that Equifax was liable for failing to take adequate measures to secure the personal information of its consumers, stating that Equifaxs failure to maintain adequate security measures amounted to negligence.

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, XXXX ) : In this case, XXXX suffered a data breach that affected over 15 million consumers. The court held that XXXX was liable for failing to take adequate measures to secure the personal information of its consumers, stating that XXXX security measures were not reasonable and thus constituted negligence. 
XXXX. In re XXXX XXXX XXXX, XXXX XXXX XXXX. XXXX XXXX ( XXXX XXXX XXXX ) : In this case, XXXX was sued for violating the Fair Credit Reporting Act ( FCRA ) by failing to adequately protect the personal information of its consumers. The court held that XXXX was liable for violating the FCRA, stating that XXXX had a duty to ensure the accuracy and security of its credit reports. 
XXXX. In re XXXX XXXX XXXX XXXX, XXXX. XXXX, XXXX XXXX XXXX ( C.D. XXXX. XXXX XXXX, XXXX ) : In this case, XXXX was sued for failing to adequately protect the personal information of its consumers. The court held that XXXX was liable for negligence, stating that XXXX breached its duty to protect its consumers personal information. 
XXXX. In re XXXX XXXX XXXX, XXXX XXXX XXXX. XXXX XXXX ( XXXX XXXX XXXX ) : In this case, XXXX was sued for violating the FCRA by failing to adequately notify consumers of the placement of fraud alerts on their credit reports. The court held that XXXX was liable for violating the FCRA, stating that XXXX failure to provide proper notice to consumers was a violation of the FCRA. 
XXXX. In re Equifax XXXX XXXX, XXXX. XXXX, XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX ) : In this case, Equifax was sued for violating the FCRA by failing to adequately protect the personal information of its consumers. The court held that Equifax was liable for violating the FCRA, stating that Equifax had a duty to take reasonable steps to protect the personal information of its consumers. 

These cases demonstrate that Equifax has failed to meet its legal obligations to protect consumers ' personal information. Equifax is found to be liable for negligence again, and is now being ordered to pay damages to XXXX : XXXX who was harmed by the data breaches.

Company response to consumer: Closed with explanation