Consumer complaint received 2021-01-08
Company: WELLS FARGO & COMPANY
State: NY
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage

Complaint:
on XXXX XXXX took out a mortgage on my primary residence,XXXX XXXX XXXX, XXXX, XXXX, with XXXX XXXX XXXX/dba/XXXX XXXX for XXXX [ XXXX XXXX XXXX at annual rate of 6.625 PERCENT, MY TOTAL MONTHLY PAYMENT WAS XXXX [ PRINCIPAL AND INTEREST ] the alleged loan [ was never a loan ] was sold same day to XXXX XXXX XXXX XXXX. 
the servicer become america s servicing company/well fargo loan number XXXX. 
the note was endorsed in blank and passed to next entity in the scheme. 
i was never informed and never disclosed that my signing of the note was gone be a role in the securization scheme. 
the alleged lender could not endorsed the note because was not a lender [ money disguised as loan came from investors buying certificates ] so the alleged lender could NOT ENDORSE the note and everything after is a nullity at legal standard. 
i first applied for a loan modification on about XX/XX/XXXX [ financial collapsed real-estate crash ] was current in my payments but felt the the collapse very much been a real-estate broker the servicer ASC after taking my financial information over the phone, told me i qualified for a loan modification and sent me a workout package, which i filled immediately and forwarded back to them. 
after 3 weeks i called to check the statusof my requestand was told they have not looked in to it, because they borrowers who were already in default and were prioritize more than me. 
after another month.i began getting nervous because i did not want to fall behind on my mortgage while become more difficult for me every month to make on time payment.. 
do the drastic drop in income ..i told them i waS A VICTIM AND I HAD NO PLANS WHATEVER not to fall behind in my payments. 
after 3 months they told that they need more paper work and thae denied my modification because i was current with my payments. 
they suggest i default in the payments so could qualify for a modification. 
after 3 months not paying my mortgage they told i was approved for a modification. 
when i got the package what they did they put the 3 months that i was behind in my principal and raise my payment to XXXX from XXXX dollars they told me if i paid the amount for 3 months as trial i will get approved for a modification. 
never the less at the end of the trial period they told me could not qualify because the terms of the lender have changed amd because i had EQUITY IN THE HOUSE [ did not know that have equity in the house is a crime ] was my intention to stay in the house and pay my mortgage but they push me to default on the mortgage and in foreclosure. 
i live in this house for over 23 years and paid my duties doing so they are criminals and they paid billions in fines [ they dont care about fines..is not their money ] and should not be allowed in court my index number XXXX in the supreme court of the state of new york/XXXX county i requested from them the prove that the own the alleged loan and they send me a copy of the original note with my signatue. 
first, the note does not have any endorsement the signal a securization process second, in order for an entity to prove the own the alleged loan they need to show it on a ledger on acoount receivable and proof of purchase the copy they send me i ... you can get in the internet for XXXX dollars. 
its time they paid not with fine ..they need to go in jail

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation