Consumer complaint received 2016-02-15
Company: FAIR COLLECTIONS & OUTSOURCING, INC.
State: MD
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt is not mine

Complaint:
I am filing a complaint against Fair Collections & Outsourcing located at XXXX XXXX XXXX, XXXX XXXX, XXXX, MD XXXX. FCO erroneously contends that I owe an outstanding balance of {$1200.00} to XXXX XXXX located in XXXX, Maryland. This apartment complex is owned by XXXX XXXX XXXX which is also known as XXXX XXXX XXXX. Three years ago, I resided in an apartment located at XXXX apartments. On XXXX XXXX, 2013, I submitted my 30 day notice to vacate. However, before turning in my notice to the rental manager, XXXX XXXX XXXX, I contacted the District Manager, XXXX XXXX. I had this conversation with XXXX XXXX because the 30 days carried over in to the month of XXXX because XXXX is a short month. XXXX XXXX explained that I just needed to pay the rent for the month of XXXX and the first two days in XXXX. So I followed his instructions and paid rent for XXXX, the first two days in XXXX, and utilities. After moving from XXXX XXXX, I decided to move to the XXXX, Maryland area and continue my college education. Unfortunately, when I began to apply for apartments, I was continually denied because of the false information that has been reported by Fair Collections & Outsourcing to all the credit bureaus and other reporting agencies. I had no idea that this act of injustice was done to me until I began application processes which resulted in quite embarrassing conversations with several rental managers. XXXX of which informed me that I would never be able to rent an apartment with this negative information attached to my name. I am unfairly suffering because of this debilitating situation. Furthermore, the only apartment I was able to secure is located in a very dangerous area of XXXX, Maryland. Sadly, I have been living in poor conditions without hope of procuring a suitable residence because of the blemish that Fair Collections & Outsourcing has erroneously reported. I have prepared copies of my signed lease from XXXX ( which states 30 day notice to vacate ), my letter to vacate, as well as the copies from money orders paid for my last month 's rent, my pro-rata fee for XXXX XXXX and XXXX of 2013, and utilities. Furthermore, I also did some research on XXXX XXXX XXXX to find out if others have experienced negative treatment from this company as well. Per the company 's website, they conduct business in several states throughout XXXX. The research that I took time to do revealed that this company has quite a questionable reputation. The rating of XXXX XXXX XXXX with the XXXX is low. In addition, there was a complaint made with the XXXX by a tenant who has had the same experience of being falsely accused of owing rent. In addition, the was a complaint posted on the website XXXX about XXXX XXXX in XXXX, Maryland. Lastly, I found information about a lawsuit filed in Nebraska against XXXX XXXX XXXX ; case number XXXX. The management company was found guilty in violations of specific laws concerning releasing military personnel from their lease agreements. In closing, I humbly ask that this false debt be removed from all the credit bureaus and any negative information that has been given to all other reporting agencies. Thank you for your time with this matter.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation