Consumer complaint received 2016-07-20
Company: The CMI Group, Inc.
State: MI
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Communication tactics
Sub-issue: Frequent or repeated calls

Complaint:
the number being dialed is my parents phone number, separate residence, separate phone, separate city 's, on the caller id is the same number 3 times today the cmi group XXXX at XXXX XXXX XXXX, again XXXX XXXX, and XXXX XXXX same date and time auto-dialing *robocall and leaving no voicemail then hanging up, this number is also a donot call registry number, contacted the company and their contact information is as follows. credit management XXXX texas XXXX the debt in question is a XXXX debt that i am disputing however i informed them to remove the number they would not say how they obtained the number as well they have violated multiple laws ftc donot call laws auto-dialing*robocall a donot call number listed on the donot call registry, and repeatedly dialed in a attempt to harass and obtain communication this also violates multiple fdcpa, ftc, fcc laws as well as cfpb. I am more then willing to press charges in court on the company each instance is a fine of {$2500.00} paid directly to the individual this has occurred 3 times in one day. again the company was not given this contact number of my parents nore the original company comcast. the evidence is proof of violation of laws and harassment. call logs are avail. and recorded calls.. 

What practices are off limits for debt collectors? 
Harassment. Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, they may not : use threats of violence or harm ; publish a list of names of people who refuse to pay their debts ( but they can give this information to the credit reporting companies ) ; use obscene or profane language ; or repeatedly use the phone to annoy someone. 
False statements. Debt collectors may not lie when they are trying to collect a debt. For example, they may not : falsely claim that they are attorneys or government representatives ; falsely claim that you have committed a crime ; falsely represent that they operate or work for a credit reporting company ; misrepresent the amount you owe ; indicate that papers they send you are legal forms if they are n't ; or indicate that papers they send to you are n't legal forms if they are. 
Debt collectors also are prohibited from saying that : you will be arrested if you do n't pay your debt ; they 'll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so ; or legal action will be taken against you, if doing so would be illegal or if they do n't intend to take the action. 
Debt collectors may not : give false credit information about you to anyone, including a credit reporting company ; send you anything that looks like an official document from a court or government agency if it is n't ; or use a false company name. 
Unfair practices. Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not : try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt - or your state law - allows the charge ; deposit a post-dated check early ; take or threaten to take your property unless it can be done legally ; or contact you by postcard.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation