Consumer complaint received 2020-06-19
Company: Nelson Cruz & Associates LLC
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
On XX/XX/2020 phone call made by XXXX woman XXXX approximately XXXX claiming she was intake from ( XXXX ) XXXX XXXX XXXX. The attorney name XXXX XXXX I was told was suppose to contact me an hour after intake. In which this person calls from law firm claiming to need information before I receive assistant about a housing matter. The following day less than 24 hours later a XXXX male uses the information provided to a XXXX assistant to claim I open an account on XX/XX/2020 with a company called XXXX XXXX. This is a fraudulant account and act on behalf of someone calling me using another company to input his law firm Nelson Cruz Assoc on my credit report with no phone number for contact no address. This was a malicous attack through using a business for deception purposes to ruin my credit on wrongful information without any letters or phone calls just a lie on stating I opened an account. When I tried several attempts to reach the woman who is obviously working remotely moonlighting two jobs she used my information to provide to one of her associates to fraudulantly update my credit with bogus derogatory information. I want this removed immediately and them both to be exposed. Nobody knows if this company or law firm Nelson Cruz is real outside of how he used an associate to get details on my money on my social security my job information etc. Stating there in company with XXXX XXXX who was suppose to contact yesterday which is not true. The name the woman gave was bogus that is why when I call her number she refuses to call back or respond. I want justice on these swinderlers behind the scenes. It made since she mentioned a lawyer she knew from her job then passed off my information to another attorney who knows that I will report them to the bar association this would not be my first situation with this type of behavior from attorneys. There doing underhanded derogatory non compliance to consumers. I am very unhappy that XXXX  would allow this type of action knowing I spoke on fraud and alot of attorneys have been caught up in XXXX XXXX XXXX using my name. I am in supreme court now behind these same actions. This is why the fool would not put his entire identity on the record. Used one of his associates to blind side me lying about the call. I do not owe this company and if I do it would not be an open account on XX/XX/2020 so, this person has done something illegal to pursue a case but, these people don't have a case there just showing how easy it was to play me by lying about who was going to contact me after the intake. No one contacted me I was bamboozled by employees faking moves to get people to talk on behalf of another company while helping fraudulantly attorneys to input information under a consumers credit report with there identification information.

Company public response: Company can't verify or dispute the facts in the complaint
Company response to consumer: Closed with explanation