Consumer complaint received 2015-10-01
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account terms

Complaint:
I rented a rental home through XXXX XXXX XXXX, on XXXX/XXXX/XXXX. XXXX XXXX, whose home is located at XXXX XXXX XXXX, GA XXXX, was the Agent and Property Manager. I handed him a {$500.00} deposit, and paid {$780.00} per month. He received the rental fees each month, on time. Since our lease with XXXX XXXX XXXX ended in XXXX XXXX, we were on a month-to-month basis with XXXX XXXX XXXX from XXXX XXXX until XXXX XXXX. XXXX XXXX XXXX XXXX stole my {$500.00} deposit, by refusing to return my deposit falsely claiming that I stole my own refrigerator when I moved. When in fact, XXXX XXXX came and took the rusty refrigerator to his home in XXXX XXXX. So, XXXX XXXX committed theft by conversion by not giving the rusty, unusable refrigerator to the owner. His name is XXXX XXXX, whose publicly listed address is XXXX XXXX XXXX, XXXX XXXX, New York XXXX. In XXXX XXXX, XXXX XXXX wrote a XXXX page letter XXXX with XXXX paragraph ) stating that they would manage the property for XXXX XXXX, the owner. 
XXXX never : came to the property ; completed a walk through, took pictures, spoke to us by phone/communicated at any other time until after the roof leaked. They are slum landlords who : do not return phone calls, ignored our pleas for relief, repair the leaks, and after the hurricane we had to stop using the moldy garage and place all of those items in storage. They lied and said XXXX XXXX would come view the property, from XXXX to XXXX XXXX, XXXX. He never came. Since the mold and rain ruined our ability to live peacefully, we were forced to leave. We paid faithfully, until we moving in XXXX XXXX after giving 60 days written notice. From XXXX XXXX to XXXX XXXX, we leased a property in XXXX, Georgia. XXXX XXXX XXXX XXXX hired XXXX XXXX XXXX in an attempt to blackmail me into giving {$1600.00} in unearned money. XXXX XXXX Single Family has caused me extreme financial harm including a denial of a mortgage with my credit union, due to this fake {$1600.00} debt. Although XXXX XXXX XXXX and XXXX XXXX were told not to contact me again regarding this fake debt, they have continued to do so in violation of the Fair Debt Collection Practices Act. The false debt created by XXXX XXXX XXXX XXXX and XXXX XXXX XXXX is a carefully crafted scam to force me to pay for the roof, they refused to view or repair. This fake debt was used to harass me on my work phone at, although I told them not to contact me about this fake debt, in violation of Federal Trade Commission consumer law which : 1 ) Allows a debtor to state that they will no longer contact me or, 2 ) Allows a debtor to sue which they did not. 

They can not sue because it is a fake debt and extortion, by means of ruining my credit until I pay them the {$1600.00} I never owed. They update this fake debt each month, so that it appears to be new, which harms me further, another violation of the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. XXXX XXXX XXXX XXXX has committed each act willfully, and backdated this claim to the same month they assumed management of the house. I signed XXXX lease with XXXX XXXX in XXXX, and nothing else. These XXXX companies are scam artists.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation