Consumer complaint received 2016-01-11
Company: EQUIFAX, INC.
State: GA
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account terms

Complaint:
Re : XXXX WRONGFUL FORECLOSURES - PROPERTY ADDRESS : XXXX XXXX XXXX XXXX GA. 
Ref : XXXX XXXX XXXX The Federal government together with state attorneys general in XXXX states and the District of Columbia reached a settlement in XXXX requiring XXXX Mortgage , Inc., to provide {$500.00} XXXX in various forms of relief to certain borrowers. The United States District Court for the District of Columbia entered the Consent Order on XXXX XXXX, XXXX. The consent order addresses XXXX 's alleged misconduct regarding its mortgage servicing and foreclosure practices. XXXX must also create a XXXX XXXX dollar fund for the approximately XXXX XXXX borrowers who were foreclosed upon between XXXX, XXXX and XXXX XXXX, XXXX. In addition, XXXX must adhere to significant new homeowner protections. The consent order requires that XXXX follow the servicing standards set up by the XXXX National Mortgage Settlement ( NMS ) with the XXXX largest banks. XXXX 's compliance with this settlement will be monitored by the same professional monitoring team currently in charge of enforcing the NMS, led by former North Carolina Banking Commissioner XXXX XXXX. According to : ( Source ) ttps : //nationalsuntrustsettlement.com/ Based on reports released, I was eligible for payments ; a borrower must have had a mortgage loan owned by the XXXX ( better known as " XXXX '' ) or the XXXX ( better known as " XXXX XXXX '' ). The loan had to have been serviced by XXXX and the borrower must have applied for and started a HAMP trial with XXXX by XXXX XXXX, XXXX. The borrower must also qualify for at least one Victim Compensation and Restitution Plan category. However, the borrower 's loan does not need to be currently serviced by XXXX, and it does not matter whether the borrower entered into a HAMP or alternative modification, the HAMP application was denied, or the loan went into default or foreclosure. 
( ) The loan servicer failed to adequately respond to a Qualified Written Request ( and an bona fide issue over whether there is a default or what amount was actually owed etc. ) ( 4 ) The lender or loan servicer ( agent of lender ) failed to follow the foreclosure rules ( ex. in regard to the notice of default / notice of sale / contact requirements under 2923.5 etc. ) ( 5 ) The default was " cured '' most likely due to a modification agreement / trial plan agreement etc. 

According to https XXXX This settlement resolves an investigation by the United States Department of Justice ( `` the Government '' ) into the administration of the Home Affordable Modification Program ( " HAMP '' ) by XXXX Mortgage , Inc. ( `` XXXX '' ). 
The Government 's investigation confirmed, and XXXX agreed, that there were numerous problems with XXXX 's administration of HAMP from XXXX XXXX through at least XXXX XXXX. This included, statements to customers that were not accurate, and thousands of homeowners who applied for a HAMP modification with XXXX suffering harms that included damage to their credit scores, excessive capitalized interest, and being prevented from making an informed choice about saving or disposing of their homes. Congress enacted the Fair Housing Act of XXXX in order to promote equal access to housing opportunities. The Fair Housing Act ( along with its amendments ) states that property owners, financial institutions, and landlords may not discriminate on the basis of race and national origin ( the Act also prohibits discrimination based on sex, religion, family status, disability, and more ).

Company response to consumer: Closed with explanation