Consumer complaint received 2022-01-20
Company: MIDFIRST BANK
State: OH
Product: Mortgage
Sub-product: FHA mortgage
Issue: Trouble during payment process

Complaint:
Midfirst Bank ( Midfirst ) became the owner of my FHA home loan on XXXX XXXX, XXXX ( refer to Midfirst Bank letter dated XX/XX/XXXX, that I did not receive a copy of, attached ). The loan servicing was still being performed by XXXX ( XXXX ). As of the Fair Debt date on XX/XX/XXXX, Midfirsts loan records indicated the entire payoff of my loan was {$130000.00}, including the unpaid principal balance ( refer to the Midland Mortgage letter dated XX/XX/XXXX, that I did not receive a copy of, attached ). The XX/XX/XXXX Midfirst letter and XX/XX/XXXX Midland Mortgage letter that I did not receive a copy of, were included with enclosures from Midland when they responded to a QWR from XX/XX/XXXX. 

On XX/XX/XXXX, HUD received a payment of {$120.00}. A regular monthly PMI payment during that time was {$64.00}. Per the enclosed XX/XX/XXXX Midland Mortgage Escrow Summary, no monthly PMI payments are reflected being paid in XXXX or XX/XX/XXXX, {$64.00} x XXXX = {$120.00}. PMI in the amount of {$120.00} is not listed on any escrow statement I received. I wasnt notified, nor was it disclosed that there were any adjustments to PMI. 

From XXXX {$2200.00} was accessed to our loan account or deducted from escrow for : modification fees, modification title fees and attorney costs through an unknown 3rd party , for a FHA XXXX  loan modification that was to have completed on XX/XX/XXXX, however backdated to reflect the mortgage terms and effective date of XX/XX/XXXX, without my consent or notification. On XX/XX/XXXX, per the consolidated note history, a yearly servicer XXXX incentive in the amount of {$710.00}, and a yearly Borrower XXXX incentive in the amount of {$770.00} was received for the FHA XXXX loan modification that was improperly executed and partially processed. 

On XX/XX/XXXX, per XXXX XXXX, Supervisor of XXXX XXXX Department, XXXX XXXX XXXX, XXXX stated that the XXXX FHA Loan Modification ( XX/XX/XXXX Modification agreement ) was sent into the XXXX XXXX XXXX, XXXX Ohio office to be recorded On XX/XX/XXXX, the servicing of the loan officially transferred to Midland, Midfirst 's mortgage division. 

On XX/XX/XXXX, Midfirst or Midland submitted the XXXX FHA XXXX Loan Modification from XXXX, with knowledge that the loan modification had been improperly executed, fraudulently processed, and invalidly recorded and lender insured. 

XXXX used the XXXX  payments and loan payments my husband and I made for XXXX  months to bring the account current, not by an advance of funds from them. The XXXX FHA loan modification payments were backdated to reflect XX/XX/XXXX, being the effective date of the modified mortgage terms ( please see XXXX 's Consolidated Note History and XXXX FHA Loan Modification ). The FHA XXXX loan modification and FHA partial claim with a fraudulently drafted Stipulated Partial Claim Agreement ( that I do not recall receiving or reviewing the stipulated partial claim agreement ). Two sets of subordinate documents were sent to me for signature and notarization via XXXX XXXX XXXX  on separate dates. Despite my signature being present on the 2nd page, I dispute having the full document provided. The stipulated partial claim agreement submitted and received by XXXX  in the amount of {$33000.00}, with terms that I am still being held to by Midfirst, was deceptively drafted, and was NOT in compliance with FHA guidelines. 

On XX/XX/XXXX, Midfirst submitted the XXXX FHA XXXX loan modification to be recorded with XXXX XXXX Ohio XXXX XXXX. 

On XX/XX/XXXX, per XXXX XXXX, the XXXX FHA XXXX loan modification was recorded by XXXX XXXX XXXX, a subsidiary of XXXX XXXX XXXX 

On XX/XX/XXXX, the XXXX FHA XXXX loan modification ( XX/XX/XXXX loan modification agreement ) was endorsed by XXXX XXXX XXXX. Endorsement No. XXXX attached to Policy No XXXX ( refer to the ALTA 11-06 endorsement attached ). 

Midfirst took part in the fraudulent processing, the invalid recording of title and insurance, and the misconduct surrounding the XXXX FHA XXXX loan modification, subordinate mortgage documents, and the deceptively, fraudulently drafted stipulated partial claim agreement sent to XXXX. Midfirst has been aware of and took part in the misconduct surrounding our loan payment processing, and escrow account processing. Midfirst had knowledge of and contributed to the delays in having repairs begin during our whole home loss in XXXX, we had loss of use to our home for XXXX  months, with over {$80000.00} in damages to the dwelling of our home, not including everything we lost inside our Midfirsts loss draft department management was involved.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation