Consumer complaint received 2017-12-02
Company: NISSAN MOTOR ACCEPTANCE COMPANY LLC
State: CT
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Getting a loan or lease
Sub-issue: Fraudulent loan

Complaint:
Hello, I would like to request help with getting answers from Nissan Motor Acceptance Corporation XXXX XXXX XXXX in regards to loan fraud. On or about XXXX XXXX, XXXX I was approved for a loan in the amount of {$32000.00} from there company. I want answers as to why they did not check my credit score, verify my income before approving a loan to me. 

I notified this company about the fraud and deceptive action of XXXX dealership when I became aware of their action. Which allow me to sue XXXX on XXXX XXXX, XXXX for what they did to me. Which was lie on my loan application in order for them to sell me a car with a markup price. I feel because I am XXXX XXXX and women that is why they took advantage of me. 

But I also feel that XXXX bare a lot of responsibility because they did not check my credit nor did they verify my income. Because if they would have done that they would have seen that I had a car loan taken out XXXX XXXX, XXXX total selling price {$37000.00} that was financed by XXXX. furthermore, verifying my income would have revealed that I was only collecting Social Security income, child support of {$110.00} per week for XXXX kids and working as a childcare provider for {$150.00} per week. as well as collecting about {$250.00} foodstamps. 

They did not follow the lawful way of proving me with a loan when they did not check me out before to see if i would be able to pay that loan. moreover, if that would have been done i would not have qualified for such an expensive loan vs my income ratio. 

I feel as a consumer that i would rather be denied a loan than been cheated by a dealership and finance company. For them to gain a profit off of a low income XXXX person. XXXX has a duty under the law to the Truth in Lending Act to ensure that a consumer are treated fairly by a business. Which I feel did not happen in my situation. 

The car payments that I agreed to on contract was {$470.00}. But somehow it went from that amount to first payment being {$240.00} on XXXX XXXX, XXXX. Then XXXX XXXX, XXXX it was {$470.00} then XXXX XXXX, XXXX it was {$490.00}, then XXXX XXXX, XXXX {$470.00} then XXXX XXXX, XXXX {$490.00}. To date my payment has been about {$490.00} a month that I did not agree to. I did not add this to complaint to XXXX because I just realized this as I was going threw my documents to write your company. But I will be asking them hope I could get a honest answer. 

I had a refund of Gap and Extended warranty on XXXX XXXX, XXXX in the amount of {$750.00} and {$2500.00}. Due to me declining that during the deal and it being added anyway. Even with that money being applied to principal balance that is when I notice that my payments went up to {$490.00}. As well as my maturity date still being XXXX/XXXX/XXXX. 

I need for XXXX to answer how do I pay more when I had {$3200.00} applied. As well as making payments in the amount of {$400.00} on XXXX/XXXX/XXXX and {$150.00} on XXXX/XXXX/XXXX also {$300.00} on XXXX/XXXX/XXXX After checking online an seeing other customer complaints in reference to billing issues, XXXX American settling Bias suits against this company reassured me that my gut feeling that told me that I was being treated differently than XXXX American. Especially after hearing from XXXX American with the same car as mine paid like {$250.00} to {$400.00} less than me. As well as my cousin XXXX XXXX XXXX XXXX telling me she 's paying {$600.00} a month for a XXXX XXXX and still owe about {$29000.00} after 2 years of payments. 
Also reading XXXX XXXX, XXXX, the XXXX XXXX XXXX XXXX for the XXXX XXXX XXXX Tennessee was granted final approval of the settlement of the class action against XXXX. Cause of discriminatory credit pricing system under which minorities typically pay more than similarly situated white buyer. Which they call it markups and that is what happen in that case. 

XXXX should be held responsible for the action of the dealership for allowing and financing the markup of about {$10000.00} for a car MSRP {$23000.00}. 

When I sat down at the closing table I should n't have been set up to fail with an auto loan I could n't afford. Furthermore, dealing with a business I expected to be treated fairly which did not happen in my situation I was defrauded. I am current on my car payments because I do n't want to ruin my credit any more than it is. Due to the first scam that XXXX pulled on me which resulted with a repossession of the first vehicle they sold me. All I wanted for these people is to treat me with dignity and respect and honesty in this deal. The reason I brought this car was because I never owned a brand new car. So once XXXX of my XXXX kids graduated high school I felt I deserved a new car considering I raised my kids as a single parent. And never having anything new due to having to take care of my family. But instead it turned out to be a nightmare. 
If XXXX abided by the law I would not be in this position so I am asking to be made whole. XXXX breached our contract due to fraudulent action on their part of the loan process. 

I attached the letter with my demands from XXXX as a resolution to this problem.

Company response to consumer: Closed with explanation