Consumer complaint received 2018-08-06
Company: Abbott Osborn Jacobs PLC
State: IA
Product: Debt collection
Sub-product: Medical debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
Wetsch Abbott Osbourne Van Vliet PLC is attempting to garnish my wages for a alleged medical debt which has not been verified or investigated by myself, or the other parties allegedly involved. 

I'm unaware of any of the debt that I'm being accused of, and upon multiple attempts, have not received information regarding the supposed debt, or the court information from the above mentioned PLC. The last contact to Wetsch Abbott Osbourne Van Vliet was made around XX/XX/XXXX I believe ... (? I'm unsure of dates at the moment, because I'm unable to get a hold of a representative with WAOVV PLC, even after multiple calls and messages ) the woman I spoke with at that time, said that a representative would be getting in contact with me and they would put my account on " hold '' ( which I understood as " dispute '' upon her explination ) until further notice. I never received a phone call. Never received mail notice. Never received an email, a voicemail, or ANY contact whatsoever from this company in regards to this debt I supposedly owed. I was never served any papers to inform me that they were going to attempt payroll deduction, and with supporting XXXX children, a 25 % wage cut is not something I'm capable of doing. With school starting soon, I'm in dire need of funds, and I feel like I'm being rushed and conned into paying for a debt that I'm not responsible for. 

This morning, XX/XX/18 I received an email from my office payroll department informing me that my pay was to be garnished by WAOVV PLC without any notice from the company whatsoever. I have 2 days ( XX/XX/18 ) to turn in a " Release '' from the court saying to stop the disbursement, which is nearly impossible. I have calls and emails into the court for that documentation, but I'm unsure when I'll be able to get a response to my request for release paperwork. I called WAOVV PLC three times this morning to no answer, stating that their offices are busy and to try back at another time. The entire time this " judgement '' has been made against me, the amount has gone up due to interest, which was supposed to be put on " hold '' per the last conversation I had with their employees. I'm being charged to NOT be contacted upon request. 

Their business practices are completely erroneous, along with the claim that I owe for this medical debt which I wasn't aware I even had ; nor aware I was out of " hold '' for. 

I'm currently searching through my records for the last contact date with this debt collector in attempt to provide better details. 

I'm asking for help from whoever has dealt with this because I'm unsure where to turn at this point. I can't get in contact with the company trying to take my money, and they've made no effort to contact with me directly at all. 

Please help. 
-Concerned Broke Mom

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation