Consumer complaint received 2023-08-22
Company: JPMORGAN CHASE & CO.
State: FL
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Deposits and withdrawals

Complaint:
I am a victim of Fraud. The person who represented himself as being XXXX XXXX XXXX XXXX XXXX XXXX  offered me a move to XXXX, investment for a home, a car, employment by the Family business with a weekly pay. He had 4 Chase bank accounts set up to receive my funds. He said my money will be safe in the XXXX XXXX XXXX XXXX  under my name. I also paid for the arranged flight to XXXX. Upon my arrival I would sign at their bank and I have full access to my money. My home & car was sold. I was homeless. 
I never received any real estate or any of what they offered to me. XXXX My money went into those Chase Bank accounts that XXXX XXXX XXXX give me were 4 small sham businesses. 
My Chase checking/savings accounts end in XXXX XXXX XXXX XXXX XXXX. My money went internally electronically from my Chase savings into my Chase checking account to transfer to XXXX XXXX XXXX  Chase bank accounts which totaled {$650000.00} The tellers made me sign withdrawal slips to move my savings to my checking account to send a transfer. I was told there are no fees and the money goes directly into the other account. No physical money ever touched my hands during these transactions. 
There were 8 transactions sent to XXXX XXXX XXXX XXXX Chase accounts beginning XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  I have all my original bank receipts. I will try attaching. 
I became very concerned over my money after talking with the Authorities at XXXX XXXX XXXX XXXX XXXX. I went in person to Chase Bank on XXXX XXXX, XXXX around XXXX at the XXXX XXXX XXXX to ask about their procedures. I talked with a bank officer. He became concerned when he saw these large amounts of cash that were showing sent from my checking account. I explained to him everything. He said this needs to be reported to Chase Fraud department. He called them in my presence and filed a fraudulent claim in my behalf. 
By XX/XX/XXXX, I had not heard anything whatsoever from Chase. I went to a Chase branch in XXXXXXXX XXXX to inquire about the Fraud claim that was made and I was told that the case was closed. There was nothing they can do it was a 'scam '. Following many calls were being made to Chase on XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Nothing happened from the calls. 
It was XX/XX/XXXX that I reported to the authorities about the money that had been transferred from my Chase Bank accounts. I talked 3 hours with them and the Sheriff completed a Fraud claim report with the XXXX XXXX XXXX XXXX. ( Florida ) XXXX # XXXX. When I called them to inquire about my case, I was told they immediately subpoenaed Chase Bank. I followed up with ongoing calls about my case and I was informed that those accounts were 'restricted ' my money is there on hold. I was also informed those other Chase accounts were closed at some point, but the money is still being held. This is all the information I know to this date.

Company response to consumer: Closed with explanation