Consumer complaint received 2020-12-13
Company: Navient Solutions, LLC.
State: OH
Product: Student loan
Sub-product: Private student loan
Issue: Getting a loan
Sub-issue: Fraudulent loan

Complaint:
XXXX XXXX Complaint Employment Prospects I was told by XXXX XXXX employees that if I attended and stayed the course at school, I could get a XXXX job starting at {$55000.00} salary right out of school. I found this was not the case as I couldnt get any job interviews and found the information they told me about employment prospects misleading. 

The above described activities constitute violations under the applicable state consumer protection laws and constitute common-law claims for breach of contract and negligent misrepresentation. In addition to causing enrollment, these actions also induced reliance to remain at the school. 

Program Cost and Nature of Loan I was told by the school that it would be funded through the VA using my GI Bill and I wouldnt have debt. I would talk with the student counsellors and they would confirm this. I used 100 % of my GI Bill and still there were federal and private loans taken out in my name. I was misled as to cost of everything and how it was being financed. 

The above described activities constitute violations under the applicable state consumer protection laws and constitute common-law claims for breach of contract and negligent misrepresentation. In addition to causing enrollment, these actions also induced reliance to remain at the school. 

Career Services XXXX XXXX said they had contacts with XXXX  firms and would help me get a job, but I never received any phone calls or interviews from any of these alleged firms. I had meetings with counselors who told me I needed to stay the course at XXXX XXXX to be highly sought after in the job market, but that was not the case. I ended up having to get a job in installation through no help of XXXX which was not in my field of study. 

The above described activities constitute violations under the applicable state consumer protection laws and constitute common-law claims for breach of contract and negligent misrepresentation. In addition to causing enrollment, these actions also induced reliance to remain at the school. 

XXXX XXXX  The professors were mostly graduates of XXXX XXXX themselves and the classes were not that challenging. I was told I would receive a good education in IT, but this was not my experience. 

The above described activities constitute violations under the applicable state consumer protection laws and constitute common-law claims for breach of contract and negligent misrepresentation. In addition to causing enrollment, these actions also induced reliance to remain at the school. 

Admissions and Urgency to Enroll XXXX XXXX called me constantly telling me to sign up and pressuring me to enroll immediately. They would tell me about all these programs and how great the starting salary was for graduates and that I had to sign up as soon as possible. 

The above described activities constitute violations under the applicable state consumer protection laws and constitute common-law claims for breach of contract and negligent misrepresentation. 

Other XXXX XXXX closed all of its campuses in 2016 and declared bankruptcy. There is an ongoing bankruptcy case in which the XXXX XXXX XXXX XXXX on Predatory Student Lending is representing a class of former XXXX students. Recently there was a settlement in the bankruptcy case where XXXX canceled over {$500.00} XXXX in debt that it held and the student class received a {$1.00} XXXX claim in the bankruptcy. Additionally, there have been numerous lawsuits and investigations into XXXX XXXX by both federal and state agencies over the years. 



Additionally, XXXX XXXX was found responsible of using aggressive recruiting tactics and not meeting educational standards. 
I was also found that 90 percent of low-income students recruited at one campus could not perform basic math. I now stuck with Private loans, which were falsely identified to students as grants. Now Im stuck paying Private loans. 
Both state attorneys and federal agencies conducted investigations also found XXXX XXXX was granting degrees without accreditation, misleading students into taking out private loans and not being forthcoming with the transferability of credits earned making degrees or credits earned meaningless.

Company response to consumer: Closed with explanation