Consumer complaint received 2015-03-22
Company: HSBC NORTH AMERICA HOLDINGS INC.
State: IL
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
ON MONDAY, XX/XX/XXXX, A DAY AND A WEEK FROM MY SCHEDULED XXXX, THESE CORRUPT BEINGS AT HSBC HAD ME ARRESTED AND THROWN IN JAIL SIMPLY BECAUSE I FAILED TO APPEAR IN COURT ON XXXX XXXX WHICH I HAD NO KNOWLEDGE BECAUSE OF ERRONEOUS INFORMATION ON THE COURT DOCUMENTS. THIS WAS DESIGNED FOR ME TO MISS SO THAT THESE BEINGS CAN ORDER A BODY ATTACHMENT WHICH AUTOMATICALLY MEANS XXXX IS ARRESTED IF XXXX FAILS TO APPEAR IN COURT AS ORDERED. I HAD TO RESCHEDULE THE XXXX SURE APPOINTMENT AND THUS MY SOURCE OF INCOME ON THAT DAY AND I HAD ALSO PLANNED TO CONTACT XXXX TO SCHEDULE A TYPE AND CROSS I NEEDED TO HAVE DONE BEFORE MY XX/XX/XXXX XXXX. I TRIED TO EXPLAIN THIS TO THOSE AT THE JAIL BUT THEY WOULD NEVER LET ME GET TO MY BAG WHICH THEY HAVE CONFISCATED TO GET ALL OF MY INFORMATION INCLUDING PHONE NUMBERS. THESE BEINGS AT HSBC KNOW OF MY MEDICAL ISSUES MUCH OF WHICH IS THE REASON FOR MY INCOME LOSS AND THAT I AM IN THE PROCESS OF TRYING TO GET APPROVED FOR XXXX BENEFITS THAT WOULD GREATLY HELP ME FINANCIALLY AND YET THEY STILL FORCED THIS HORRIBLE SITUATION ON ME WHICH ONLY WORSEN MY FINANCES AND MEDICAL CONDITIONS. THEY HAVE ABSOLUTELY VIOLATED MY CIVIL RIGHTS AND DESTROYED ME MENTALLY AND EMOTIONALLY! I HAVE HAD TO BORROW {$2000.00} THE AMOUNT OF THE BOUND FROM MY DAUGHTER WHO MAKES A MODEST LIVING AS A XXXX. IN XXXX XXXX, TX. I HAVE ABSOLUTELY NO ONE ELSE CLOSER THAN THAT I COULD TURN TO FOR HELP INCLUDING LEGAL PROTECTION EXCEPT MY XXXX LAWYER WHOM I PLAN TO INFORM THEM OF THIS SATANIC ACT TOMORROW, XXXX XXXX. AND THEY KNOW THIS ... THEY KNOW I AM ALL ALONE IN THIS FIGHT TO SAVE A HOME THEY WILL ONLY LET DROP IN VALUE ONCE I AM FORCED OUT! I HAVE HAD TO SPEND AN ENTIRE WEEK IN JAIL WITH WOMEN, ALBEIT DECENT IN THEIR TREATMENT OF ME, HAVE COMMITTED FAR MORE SERIOUS CRIMES SUCH AS DRUG POSSESSION AND AUTO THEFT. I WAS EVEN GIVEN A CHANGE OF UNDERWEAR..JUST XXXX PAIR OF PATTIES THAT WE WERE TO WASH PUT EVERY NIGHT! THE FOOD WAS SUBSTANDARD AND ALL WE WERE GIVEN TO DRINK WAS RANCID TASTING TEA AND MILK TO WHICH I AM INTOLERANT ; WATER IS WHAT I NEEDED TO KEEP FROM BEING DEHYDRATED WHICH IN TURN HELP PREVENT XXXX IN XX/XX/XXXX AND WHICH MY XXXX COULD CAUSE AGAIN ANY TIME. BY THURSDAY, MY XXXX I COULD BARELY FIT THE SHOES I WAS GIVEN IN JAIL AND EVEN OTHER WOMEN NOTICED IT. BY THE TIME I FINALLY WAS RELEASED AS I WAS GIVEN THE OPTION TO BAIL OUT FOR {$230.00} WHICH THEY ONLY OFFERED AFTER MY DAUGHTER SENT THE MONEY ORDERS TOTALING {$2000.00} WHICH THEY GOT ON WEDNESDAY BUT STILL WOULD NOT RELEASE ME UNTIL THE MONEY ORDERS CLEARED THE BANK WHICH I DO NOT UNDERSTAND AS MO 'S ARE AS GOOD AS CASH! WHEN I BAILED OUT ON FRIDAY XXXX XXXX, IT WAS LATE AT NIGH AND I HAD TO WALK FROM THE JAIL SINCE NO CABS WERE AVAILABLE AND STOP AT A BAR WHERE I COULD CALL AND CAB AND GET MONEY AS THEY TOOK MY CASH AND PUT IT IN SOME TRUST FUNDS FOR INMATES WHEN THEY CONFISCATED EVERYTHING. IT WAS COLD AND ALL I HAD WAS A JACKET WHEN I WAS ARRESTED AND XXXX AS A RESULT OF THIS SATANIC ARREST BY A BUNCH OF BULLIES WHO SEEM TO HAVE NOTHING BETTER TO DO THAN TO HARASSED SOMEONE INTO XXXX AS I THOUGHT ABOUT DOING WHILE IN JAIL ( XXXX ) AND SEEM UTTERLY INPATIENT IN ALLOWING THIS MODIFICATION PROCESS TO RUN ITS COURSE AND STOP FINDING EXCUSES NOT TO WORK ON THE APPLICATION IT IS THE FAULT OF HSBC/ XXXX MORTGAGE CORPORATION!

Company response to consumer: Closed with explanation