Consumer complaint received 2017-05-26
Company: Experian Information Solutions Inc.
State: AR
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
I recently downloaded a Experian report o   XX/XX/XXXX  due to hav ing an update from   XXXX   XXXX   stating that I had recently been a victim of the system glitch when multiple inquires had been added back to my report. I contacted Experian on   XX/XX/XXXX  and  was informed I would have to reach out to each individual creditor even though this was a Experi an Glitch and  would not remove the Inquiries. I am requesting that these be removed. Not only that I  had a Security  Freeze on my report for the last 3 years and this should had never happened.    XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Automobile Dealers, New  XXXX   XXXX   XXXX   XXXX   XXXX    XXXX   XXXX , AR  XXXX  (  XXXX  )  XXXX   XXXX    XXXX    XXXX    XX/XX/XXXX   XX/XX/XXXX   Automobile Dealers, Used  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , AR  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  A utomobile Dealers, Used  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , AR  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Auto Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX , SC  XXXX  (  XXXX  )  XXXX    XXXX     XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  C redit Unions   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , CA  XXXX  (  XXXX  )  XXXX   XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  C redit Card Processors  XXXX    XXXX   XXXX   XXXX   XXXX   XXXX , IL  XXXX  (  XXXX  )  XXXX    XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Bank Credit Cards  XXXX   XXXX   XXXX   XXXX , VA  XXXX    XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Bank Credit Cards  XXXX   XXXX   XXXX   XXXX , VA  XXXX    XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  B ank Credit Cards  XXXX   XXXX   XXXX   XXXX , VA  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  Auto  Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX    XXXX   XXXX   XXXX   XXXX     XX/XX/XXXX  XX/XX/XXXX  A uto Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX    XXXX   XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Auto Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  Au to Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX    XXXX   XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  A uto Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX    XXXX     XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Automobile Dealers, Used  XXXX   XXXX   XXXX   XXXX , AR  XXXX  (  XXXX  )  XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  A uto Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  Sal es Financing Company  XXXX   XXXX   XXXX   XXXX , MI  XXXX  (  XXXX  )  XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Sales Financing Company  XXXX   XXXX   XXXX   XXXX , MI  XXXX  (  XXXX  )  XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  S ales Financing Company  XXXX   XXXX   XXXX   XXXX , MI  XXXX  (  XXXX  )  XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  Sa les Financing Company  XXXX   XXXX   XXXX   XXXX , MI  XXXX  (  XXXX  )  XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  S ales Financing Company  XXXX   XXXX   XXXX   XXXX , MI  XXXX  (  XXXX  )  XXXX    XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Sales Financing Company  XXXX   XXXX   XXXX   XXXX , MI  XXXX  (  XXXX  )  XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  A uto Financing Companies  XXXX   XXXX   XXXX   XXXX , AZ  XXXX  (  XXXX  )  XXXX    XXXX   XXXX    XXXX    XX/XX/XXXX   XX/XX/XXXX  Mo rtgage Reporters  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , NJ  XXXX  (  XXXX  )  XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Te levision And Radio Sales And Service  XXXX   XXXX   XXXX   XXXX   XXXX , OK  XXXX  (  XXXX  )  XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Tel  evision And Radio Sales A nd Service  XXXX   XXXX   XXXX   XXXX   XXXX , OK  XXXX  (  XXXX  )  XXXX    XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   Auto Financing Companies  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Auto   Financing Companies  XXXX   XXXX   XXXX    XXXX    XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX   Auto Financing Companies  XXXX   XXXX   XXXX    XXXX    XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Aut o Financing Companies  XXXX   XXXX   XXXX    XXXX    XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Aut o Financing Companies  XXXX   XXXX   XXXX    XXXX    XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX    XXXX    XX/XX/XXXX   XX/XX/XXXX  Fi nance Companies - non specific  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX     XXXX    XX/XX/XXXX   XX/XX/XXXX  F inance Companies - non specific  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX    XXXX    XXXX    XX/XX/XXXX   XX/XX/XXXX  F inance Companies - non specific  XXXX   XXXX   XXXX    XXXX    XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX     XXXX    XX/XX/XXXX   XX/XX/XXXX  Fi nance Companies - non specific  XXXX   XXXX   XXXX   XXXX   XXXX , TX  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  Au tomobile Dealers, New  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , AR  XXXX  (  XXXX  )  XXXX    XXXX     XX/XX/XXXX   XX/XX/XXXX    Sales Fin ancing Company  XXXX   XXXX   XXXX   XXXX , FL  XXXX    XXXX   XXXX    XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX   All Banks - non specific  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , SD  XXXX  (  XXXX  )  XXXX   XXXX   XXXX  BANK   XX/XX/XXXX   XX/XX/XXXX  All  Banks - non specific  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , SD  XXXX  (  XXXX   XXXX   XXXX   XXXX   XXXX    XX/XX/XXXX   XX/XX/XXXX  All Banks  - non specific  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX    XXXX   XXXX   XXXX , MN  XXXX  (  XXXX  )  XXXX   XXXX   XXXX   XXXX     XX/XX/XXXX   XX/XX/XXXX  P ersonal Loan Companies  XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX , AZ  XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief