Consumer complaint received 2016-08-11
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MD
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account status

Complaint:
The below letters shows XXXX of many attempts to request a Hearing to dispute the parking tickets that lead to the {$490.00} being reported on my credit report. I am still disputing the tickets to XXXX. Beside the letter I have XXXX emails also sent in this quest. Thank you. 

To : The Director, XXXX. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXXXXXX DC XXXX Fax : ( XXXX ) XXXX I am writing you in regards to a parking issue that still remains unresolved. In XXXX 2015, I received XXXX parking tickets within an hour 's time and my XXXX XXXX was towed. I was temporarily park at a Legal XXXX parking space marked by a Sign : XXXX Parking Only, a XXXX XXXX XXXX Meter and confusing Green and White signs stating that parking was allowed between different hours. I was parked between the hours of XXXX and XXXX when I ticked and towed. I immediately contacted Parking Services, asked for the Supervisor who told me where to find my vehicle and after explaining my case. Advised me that he was cancelled the towing ticket only. I then proceeded to call the XXXX XXXX Department Directors office to explain the situation of the confusing Green and White signs, XXXX XXXX Meter and a XXXX Parking Only sign being at XXXX place. I spoke to the assistance for the then outgoing Director Assistance XXXX XXXX XXXX. I explained to her what happen and she stated that she would send a Supervisor out to the location to meet me and investigate the issue. 
To make a long story short. After sending about XXXX emails including pictures to XXXX XXXX and the XXXX Supervisor, XXXX XXXX who after I wrote to XXXX XXXX recanted his offer of cancelling the ticket? The tickets have doubled and been sent to a collection agency. I tried very earnestly to get this issue resolved. When I received the notices in the mail, I responded XXXX times by requesting a Hearing to settle the matter. I still have the emails and pictures to present as evidence. I have a legal XXXX due to XXXX and my truck did display my XXXX hanging from my rear-view mirror. On that day I was totally unaware that parking at this XXXX space which is in front of the XXXX XXXX on the corner of XXXX and XXXX XXXX XXXX was illegal during that time. 
Furthermore, as I come in to work each day I have noticed and taken several pictures during that same time of cars parked in this location, that do n't have XXXX signs and are still there for the whole entire day! 
I 'm requesting a Hearing to get this matter resolved once and for all. 
Thank you for your assistance in this matter. It is greatly appreciated. 
Below are the ticket references : Ticket Number : XXXX. /Reference Number : XXXX. / Ticket Number : XXXX Number : XXXX. 
Not sure of the towing ticket number, you may check with XXXX if does n't deny that too. 
Thank you again! 
XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXXXXXXXXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation