Consumer complaint received 2015-03-30
Company: CITIBANK, N.A.
State: MI
Product: Debt collection
Sub-product: Credit card
Issue: Cont'd attempts collect debt not owed
Sub-issue: Debt is not mine

Complaint:
I believe that Citibank erroneously issued me a XXXX, Cancellation of Debt. I sent a package to Citibank on XXXX XXXX, XXXX with the necessary documentation, including my credit reports back to XX/XX/XXXX, but have had no response from Citibank. 

In XX/XX/XXXX I received a collection notice from XXXX XXXX XXXX XXXX, XXXX requesting over {$42000.00} for Citibank account with the number ending in XXXX. I checked my quick books records as well as my credit reports and found no credit card with that number. I disputed the debt with XXXX XXXX XXXX XXXX XXXX XXXX XXXX In response I received some statements from Citibank showing balances of {$37000.00}, {$38000.00}, etc with interest accruing at approximately {$1000.00} a month. I responded to Citibank with information regarding the statements and the fact that the card does not appear on my credit report. I have a copy of that letter. 

I heard nothing from either XXXX XXXX XXXX XXXX, XXXX or Citibank until a XXXX was issued in an amount just over {$17000.00} for the XX/XX/XXXX tax year. 

This erroneous XXXX will have serious ramifications for me and not just any potential tax liability. The IRS can unwind any erroneous tax calculation at any time. However, this error impacts my XXXX subsidy and my son 's college financial aid. Our FAFSA will need to be linked to our XX/XX/XXXX XXXX before the fall term. I will be able to demonstrate actual damages that may NOT be able to be rectified, i.e. my son 's Financial Aid which has strict deadlines, if this matter is not looked into and investigated. It needs to be resolved promptly. 

Interestingly, I was sued by Citibank back in XX/XX/XXXX for a little over {$16000.00}. Citibank continues to collect on that judgment, issuing garnishments, etc. The lawsuit filed by Citibank states that this is for an account ending in XXXX, however, subsequent exhibits attached to a Motion for Summary Disposition ( of which I do not have copies but the court and Citi 's law firm, XXXX, XXXX and XXXX should have copies ) included statements for an account ending not only in XXXX but also XXXX. Both those accounts are reflected on my credit reports. I believe that the XXXX account number changed when XXXX XXXX XXXX XXXX was acquired by Citibank, hence XXXX numbers for the XXXX account. That suit was filed in the XXXX District Court in XXXX XXXX, Michigan, case number XXXX. ( The XXXX is for XXXX XXXX since the court also meets in XXXX and XXXX ). 

In summary, I have no records of any credit card with this number. Not in my accounting software nor in my handwritten hard copy back up. It has never appeared on my credit report, at least since I have regularly pulled those reports starting in XX/XX/XXXX. In XX/XX/XXXX all my accounts were reported as current. There is no record of this credit card from XX/XX/XXXX-XX/XX/XXXX. When asked for any proof, all that was provided were some recent statements that showed no activity, just a past due balance accruing interest. I was sued by CitiBank back in XX/XX/XXXX for an almost identical amount. Citibank has a judgment on that amount and their attorneys continue collection procedures.

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation