Consumer complaint received 2023-03-29
Company: Giggle Finance Inc.
State: MI
Product: Payday loan, title loan, or personal loan
Sub-product: Payday loan
Issue: Charged fees or interest you didn't expect

Complaint:
About a month ago - I received a notice that my business had a UCC-Lien against it and my XXXX and XXXX were frozen. I then received a vague letter from XXXX XXXX XXXX XXXX XXXX saying I owed them {$2200.00}. I emailed them and told them I did not sign a contract with Giggle Finance ( who's office is located inside a XXXX in XXXX ) - they responded with the forged document with inaccurate information and an IP address under my " signature. '' I looked up the IP address and it was located in a city in Michigan I have never been. I got no email response from XXXX  and received a letter yesterday they will recommend further action be taken against me if I do not call. I have called several times with no answer. 

I am a XXXX XXXX XXXX in Michigan who applied for a " business '' loan with a predatory company a few months ago. We did not finalize any details or sign a contract. While I was waiting to finalize amount and interest with them, I noticed that the company started taking money out of my account. The owner of the business provided a contract with a fraudulent signature when I inquired about the transactions. My bank recommended I reverse all transactions with them. 
They have filed a UCC LIEN against me- and my personal accounts are now frozen. I am have suffered immense mental anguish from this situation. I tried to get a lawyer that works against these particular debt collectors but could not be represented as they filed under commercial debt while freezing and threatening my personal assets. I am missing out on potential sales as a XXXX XXXX XXXX I am afraid to use the banking system because I feel like they are going to continue to come after me. 

I applied for a small business loan when I was short on cash earlier this year. Giggle Finance was recommended through a rideshare app - so I decided to try applying. The application process was several questions- including a link to your bank account for " verification. '' The company told me I was approved for {$600.00} and sent me a text message that they would be in touch shortly to finalize details. As I was awaiting the finalization call, I noticed that they started taking money out of my account. I texted back the number that sent me the initial message and asked what was going on - only to realize that the number I had was someone's personal line as they responded late in the evening. She said they were beginning remittance on the {$1100.00} that I owed them. I told her I had not agreed to that, finalized, or signed a contract. She sent me an email with a contract with a fraudulent signature. I call my bank immediately and told them what was happening. They told me to reverse all transactions between the company- as it sounded like a scam. 
Several months letter I received a letter in the mail from the Secretary of State that there was a UCC Lien placed on my name. I was trying to use a new card for breakfast- as I had to close my old account due to this, and my card was declined. I contacted the card distributor and they said my assets were frozen and to contact XXXX, XXXX, & XXXX for details. Upon contact they sent me the same fraudulent contract and said I owed Giggle {$2200.00} I explained to them the situation with no reply- only to receive an increasingly threatening letter that they were going to pursue further action against me. I have asked them for a breakdown of charges and validation of debt with no response. 

As a XXXX XXXX XXXX this continues to hurt my mental health and business I have been building for the last decade.

Company response to consumer: Closed with explanation