Consumer complaint received 2015-10-14
Company: REGIONS FINANCIAL CORPORATION
State: AL
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
Regarding : Regions Bank and XXXX XXXX XXXX Home LoansTo whom it may Concern ; We first listed our home at the previous address listed above in XXXX of XXXX. We had it listed with XXXX XXXX 's for over a year at multiple different prices and we unable to sell it. We then tried " For Sale by Owner '' and their broker, XXXX XXXX 's ; again at multiple different prices and again to no prevail we were unable to sell it. 
We then listed our home with XXXX XXXX and had it listed for a " short sale ''. Originally we listed our home for {$370000.00} back in XXXX of XXXX ... .over the years we had continued to lower the price to {$210000.00}, well below what we owed on our combined mortgages with the XXXX banks of Regions and XXXX XXXX. ( We continued to lower the price XXXX % every two weeks until we got an offer that we can submit to the Banks. ) To give you some history on why we were trying to sell our home. We moved to XXXX XXXX, ( between XXXX XXXX and XXXX ) in XXXX of XXXX. This move was based on the company I was working for at the time decided to relocate their corporate offices to XXXX XXXX. This timing happened to be at the peak of the housing market when price were inflated. I later changed jobs and with the new company I have had to work from home and travel since our company was based in XXXX. This new company wanted me to relocate to XXXX but we were unable to because we were n't able to sell our home. During XX/XX/XXXX my company decided to sell and I would be losing my job. This finally happened in XXXX of XXXX and I became unemployed. Our monthly bills went up due to the cost of living in XXXX and with unemployment rates high and jobs hard to find in XXXX I started looking for a job anywhere. I got lucky and found a job in XXXX XXXX. Making well less than what I was making previously, but a job is a job in today 's world ... .. 
We had tried everything possible to sell our home. I have talked to both the Banks ' Loss Mitigation Departments and they would not work with us until we were delinquent 90 days on our payments. Additionally they would not advise us on our repayment options ( since we were current on our payments and not past due ) or whether they will accept or deny any offer we may receive. 
We talked to several Rental agencies in the area but our combined monthly mortgages are well over the average rental prices for the area. 
In XX/XX/XXXX we were forced to relocate our family XXXX states away for a new job and had no option except to " short sale '' the property. We have left the home unoccupied as of XXXX XXXX to relocate. 
Finally on XXXX/XXXX/XXXX the home sold. Attached are the final HUD-1 statements that both Regions Bank and XXXX XXXX XXXX agreed to. Also attached are the Court orders dated XXXX/XXXX/XXXX from the Circuit Court for XXXX County, XXXX, stating the Banks voluntarily dismissed their Foreclosure process. 
Based on this evidence that home was Sold and did not go into Foreclosure we request that our Credit Reports, Score and standing be updated to reflect this. 

Thank you for your time in the matter .... 
XXXX and XXXX XXXX

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief