Consumer complaint received 2016-07-21
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting
Issue: Credit reporting company's investigation
Sub-issue: No notice of investigation status/result

Complaint:
On Thursday, XXXX XXXX, 2016 I initiated my first Credit Report Dispute with Equifax XXXX XXXX ) resulting from the findings of my first XXXX Credit Report Dispute over the " Unfair Reporting Practices of XXXX XXXX ''. On Monday, XXXX XXXX, 2016 I received an email notice dated Friday, XXXX XXXX, 2016 informing me that XXXX XXXX had responded to my dispute. The Dispute Results where that XXXX XXXX CONTESTED my first Equifax Dispute ( XXXX ) even after the way they responded to CFPB Case XXXX. This action prompted me to establish a timeline of event since XXXX XXXX first response to CFPB. The first portion of this time line was to establish the dates XXXX XXXX responded to the various preexisting and ongoing disputes ( aka the normal dispute process laid out by the Fair Credit Reporting Act ). The second portion of this timeline was to determine when each Credit Reporting Agency received the XXXX XXXX XXXX, AUD # XXXX previously referred to by XXXX XXXX as their " Final Solution '' to ultimately removing their fraudulent account from my Credit Report. All but one responded to me with the fact that none of them had ever received this form and one of them even said " it 's just not done that way ''. On Tuesday, XXXX XXXX, 2016 I also generated my second Equifax Dispute ( XXXX ) this time online so I could upload documents. I supplied Equifax with the PDF file from the first CFPB case XXXX including the notorious XXXX XXXX XXXX, AUD # XXXX. This would be the only occasion any major Credit Reporting Agency would receive this form and I sent it to them myself. Although later Equifax would claim they received it from XXXX XXXX on Saturday, XXXX XXXX, 2016. At this point XXXX XXXX some how managed to shutdown the entire dispute process across the board. It 's like they stomped on the Fair Credit Reporting Act with a big boot. Everything stopped. I had to threaten XXXX with a CFPB complaint of their own if they did n't provide me with my Dispute Results before they would comply. Equifax has entrenched themselves in what can only be described as the loyalty to what is XXXX XXXX corruption. To this day they will tell me on the phone that there is no XXXX account on my Credit Report but I have never received the printed results of my second Equifax dispute. According to the table my second Equifax Dispute is still PENDING with a past estimated completion date. The estimated completion date of my second dispute was originally set for the same day I generated the dispute Tuesday, XXXX XXXX, 2016. Then it became the next day Wednesday, XXXX XXXX, 2016 until Monday, XXXX XXXX, 2016 when it changed to Friday, XXXX XXXX, 2016 and it has been that date until now. Since Friday, XXXX XXXX, 2016 XXXX XXXX has managed to CONTEST my first Equifax Credit Dispute, block me from receiving my Dispute Results temporarily from XXXX and permanently from Equifax and has impersonated me by using my previous contact information and with the help of XXXX, Equifax and XXXX applied a flap of Unauthorized Fraud Alerts ( UFA 's ) added to my credit reports ( XXXX in all, so far ) so much that I think they warrant their own CFPB Cases. To this day I can login to see a table of all my confirmation numbers but I have no way of seeing my Dispute Results for my second Equifax dispute. I believe Equifax is involved in large measure violations of the Fair Credit Reporting Act themselves in this game of Fraud Alerts they continue to play on behalf of XXXX XXXX. My next CFPB case on Equifax will be about these Unauthorized Fraud Alerts ( UFA 's ) and titled Equifax XXXX.

Company response to consumer: Closed with explanation