Consumer complaint received 2020-04-18
Company: Innovis
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
INNOVIS is allowing UNVERIFIED information on my credit report. I have requested that INNOVIS on four separate times to delete the UNVERIFIED information from my credit report. INNOVIS do not understand that I know my consumer rights and that they are violating mine per FCRA. The items that I am disputing has not been VERIFIED by the other 3 major credit reporting agencies and subsequently has been deleted from my report. ( I am attaching file as proof ). How is it that INNOVIS is able to verify with these data furnishers while the others has not? 
On XX/XX/XXXX at I sent certified mail written communication to INNOVIS dated XX/XX/XXXX, requesting verification to substantiate information that is being furnished to them. The request was made pursuant to FCRA 609, FCRA 611 ( a ) ( 6 ) and ( 7 ) in compliance with FCRA 607 that INNOVIS used to verify all data for each listed account in an effort to avoid violations under FCRA 605. I received communication from INNOVIS XXXX. Out of 8 requests for verification of accounts, three items were deleted. The remainder five was not verified under FCRA. On XX/XX/XXXX I sent a second written communication to INNOVIS dated XX/XX/XXXX, requesting verification to substantiate information that is being furnished to them. The request was made pursuant to FCRA 611 ( a ) ( 1 ) ( A ). VERIFY PHYSICALLY the validity of the alleged accounts, any notations, calculations, dates, balances and account records.

I requested for INNOVIS to substantiate the information of verification pursuant to FCRA. Verify required 426 character P6 statements, 5 part personal identifiers, and source code illegal to retain in accordance with Metro 2 Format for Credit Reporting,  FCRA, FCBA, and ECOA. I received communication from INNOVIS dated XX/XX/XXXX. There were no changes to my report. I requested a detailed explanation of the specific method of verification. They did not provide me with such. Furthermore, on XX/XX/XXXX I sent a third certified mail written communication to INNOVIS dated XX/XX/XXXX, requesting verification to substantiate information that is being furnished to them. I received written communication from INNOVIS dated on XX/XX/XXXX. I received the same results as the previous INNOVIS communication. FCRA requires INNOVIS to clearly and accurately disclose all information contained in my file at the time of my request pursuant to FCRA 609, such as my signature on an application, Agreement to such terms, and any other physical documentation INNOVIS received and used to verify the information being reported and maintained in my file. INNOVIS must verify THE validity of every notation, dates, balances, required certifications, and the purposes certified for the use of my information as required, and any other possibility of fraud, identity theft, or other related crimes and are reporting incomplete information. The accounts must be complete and accurate or promptly deleted pursuant to FCRA 611 ( a ) ( 5 ) ( A ) ( i ).

Company response to consumer: Closed with explanation