Consumer complaint received 2023-02-28
Company: U.S. BANCORP
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Problem caused by your funds being low
Sub-issue: Bounced checks or returned payments

Complaint:
Good Morning Im reaching out because my bank is holding my liable for a thief by trickery scam.

I was looking for a part time job on line on the XXXX XXXXr app. And I was offered a job, this job was working from home XXXX hours Monday through Friday, I gladly accepted it and thats when the dilemma started, the Hiring person ( XXXX XXXX ) sent me a check to purchase working equipment, told me to deposit the check into my personal bank account asking me to take pictures of the check the deposit slip and the receipt from the bank, ( which shows all my back information ) still I did thinking they sent me the check they are probably just making sure Im not a crook? Then they contacted me the next morning early to tell the funds were released and to XXXX a payment of {$500.00} To the vendor ( XXXX XXXX ) I would be purchasing the equipment from, so I did, once that payment was received I was asked to send via XXXX an additional {$1000.00}. To the vendor, XXXX payment was not available, so I was asked to go to my bank and withdraw in cash {$3500.00}. From the check I deposited the day before, by the way check was for {$4300.00}. 
So I did still not thinking anything. I figure it was their Money, once I had cash in hand the hiring Person ( XXXX XXXX ) asked me to buy XXXX I had no idea what XXXX was nor how to purchase it, but they did they sent me an address to the XXXX XXXX XXXX on XXXX XXXX and XXXX XXXX and located the XXXX machine and I submitted all the {$3500.00} In cash and got a receipt, while I was processing the transaction I was told to screenshot each screen as I proceeded and I did which showed my ssn, scanning my drivers license, my email address, phone numbers etc. 
So now I have given them everything of my information Once I was done I was asked to go home and wait for future instructions. 
I get home I text my children to tell them the good news about the part time job and ask them if the ever used XXXX or heard of it as soon as I mentioned XXXX my daughter calls me, then my son is calling me I sent my son a text that Im on the phone and with in minutes hes at my door, ( my daughter in law works for a credit union ) and shes seen this scenario a few time and they target older individuals. I went to the bank to close my accounts was told me Im liable for the check since they ( the bank ) said I willingly deposited it and then withdrew cash from the account, and they were going to put my information on a check plus list so that I would not be able to open another account anywhere. Because I was a victim of thief of trickery, also I notifying my credit cards and creditors, I went to file a police report but was told because the monies are not in this state its not their jurisdiction Thank you for your time, XXXX XXXX XXXX Here is the names that were used and in the order I was contact : XXXX XXXX XXXX XXXX is my initial contact With an email invite to interview Then was asked to download XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) only contacted through the XXXX XXXX 
Third contact : XXXX XXXX CPA sent check via XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Vendor Also reached out to the XXXX support and their reply was : Due to the nature of XXXX, reversing the transaction or changing the destination of the funds once the transaction is sent is not possible.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation