Consumer complaint received 2023-10-02
Company: Experian Information Solutions Inc.
State: NY
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Please do not mark as a duplicate. This complaint is intended directly to Experian. Your actions has caused me and my family XXXX XXXX and your actions has stolen my identity, violated my consumer rights by rights to privacy and the obligation you have to maintain the security and confidentiality of my private information. Your actions are equivalent to AGGRAVATED IDENTITY THEFT. You have failed to comply and knowingly furnished these accounts without my consent, nor permissible purpose. 


Your credit bureau has violated my rights as a XXXX consumer. I am highly upset because they caused me to not be qualified for the dream job and dream car I planned on purchasing. I have the cash to purchase the vehicle but my XXXX XXXX XXXX is the reason I am unable to obtain the things I want. I spoke with a XXXX XXXX based upon your violations under FCRA and I was informed that your company is in violation. This is my final attempt prior to XXXX. The FRCA states 15 U.S.C 1681 ( a ) 4 states that I have rights to privacy. Those rights to my privacy have been violated because there are accounts on my credit report without my permission. 15 U.S.C 1681b ( a ) ( 2 ) specifically states that any consumer reporting agency may furnish a consumer report under the following circumstances and no other, in accordance with the written instructions of the consumer to whom it relates. I AM THE CONSUMER THAT THIS RELATES TO AND I DID NOT GIVE YOU WRITTEN INSTRUCTIONS. Your actions are equal to AGGREVATED IDENTITY THEFT!!! Let me explain, the FRCA states in 18 U.S. Code Section 1028A that Aggravated Identity Theft is WHOEVER knowingly transfers, possesses, or uses, without lawful authority, a means of identification of another person shall, in addition to the punishment provided for such felony, be sentenced to a term of imprisonment of 2 years. You are knowingly possession information on my credit report without lawful authority and the punishment can be up to 2 years in prison. Please delete these accounts immediately. 

ACCOUNT NAME : XXXX XXXX XXXX XXXX XXXX XXXX XXXX ACCOUNT BALANCE : XXXX ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXX XXXX  XXXX : XXXX ACCOUNT BALANCE : {XXXX} ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXXXXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXXXXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX ACCOUNT OPENED : XX/XX/XXXX You have violated so many laws within identity theft and permissible purposes. 15 US Code 1681 c-2 states a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, no later than 4 business days after the date of receipt by such agency of ( 1 ) appropriate proof of the identity of the consumer ; ( 2 ) a copy of an identity theft report ; ( 3 ) the identification of such information by the consumer; and ( 4 ) a statement by the consumer that the information is not information relating to any transaction by the consumer. 
I have provided all XXXX attached. THESE ACCOUNTS HAVE TO BE DELETED AND BLOCKED WITHIN XXXX DAYS OF RECEIPT! 
ACCOUNT NAME : XXXX XXXX XXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX} ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX} ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX} ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX} ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX XXXXXXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX} ACCOUNT OPENED : XX/XX/XXXX ACCOUNT NAME : XXXX  XXXX ACCOUNT NUMBER : XXXX ACCOUNT BALANCE : XXXX ACCOUNT OPENED : XX/XX/XXXX If you attempt an illegal investigation without interviewing my neighbors, friends, or associates then that is a violation as well. Let me explain, The FCRA states by definition, in order to investigate my consumer report you must get information on my character, general reputation, personal characteristics, or mode of living through personal interviews with my neighbors, friends, associates, or others who I am acquainted to who may have knowledge concerning the items on my consumer report. By definition the FCRA also states however such information SHALL NOT INCLUDE SPECIFIC FACTUAL INFORMATION OBTAINED DIRECTLY FROM A CREDITOR OF THE CONSUMER OR FROM A CONSUMER REPORTING AGENCY. In other words, my neighbors, friends or associates MUST be interviewed and information SHALL not be received verifying anything from a creditor or consumer agency. You are in violation and I am expecting you to have the integrity to hold your company accountable of these violations and delete the listed accounts. Do what you want with this information. I will keep notice of every response in case your agency is under civil liability due to being willful noncompliant to deleting the accounts. I am giving you the opportunity to delete these accounts or I will not hesitate to take your agency to XXXX XXXX. There in XXXX XXXX I will simply request a small claim of XXXX for 1. ) XXXX, 2. ) XXXX XXXX XXXX XXXX Fraud 3. ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4. ) XXXX XXXX Also, I will I will request XXXX} per violation and someone will be responsible for those XXXX years in prison for these damages causes, which is also in the FRCA. Along with the account deletions.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation