Consumer complaint received 2016-11-29
Company: NATIONSTAR MORTGAGE LLC
State: WA
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
From : XXXX & XXXX ( Homeowners ) XXXX XXXX XXXX Ph : XXXX Re : Nationstar Mortgage LLC ( Nationstar ) XXXX XXXX XXXX 1. Aiding and abetting Nationstar is : XXXX ( NWTS ) XXXX XXXX XXXX ; 2. Nationstar has caused to be recorded into the XXXX County Auditors Office TWO simultaneous Notice of Trustee Sale ( NOTS ) ; 3. On XX/XX/XXXX Nationstar caused XXXX to have recorded a NOTS, Aud. File # XXXX with a sale date set for XX/XX/XXXX, at XXXX ; ( Ex A ) ; 4. As of XX/XX/XXXX Nationstar have failed to cause a Notice of Discontinuance to be recorded against No 2 above ; 5. A second Notice, On XX/XX/XXXX Nationstar caused NWTS to have recorded a NOTS, Aud. File # XXXX with a sale date set for XX/XX/XXXX, at XXXX ; ( Ex B ) ; 6. FYI, the afore mentioned notices are easily found under XXXX ' on the county record ; ( XXXX has various mis-spellings ) ; 7. There being TWO sales Nationstar have caused to be recorded, Nationstar have failed to comply with Deed of Trust Act ( DTA ) Condition Precedent ; 8. Nationstar have caused against Homeowners, undue harassment, including but not limited to, having caused unnecessary emotional distress ; dozens of large unnecessary envelopes at PO Box and Street address ; 9. It appears Nationstar are intent on having NWTS terrorize Homeowners with repeated and undue notices recorded into the public recording office, and attached to Homeowners front gate post ; 10. Homeowners are unnecessarily damaged and burdened by Nationstar having had additional and unnecessary recordings made ; 11. Homeowners are now concerned extra charges are being made against them to cure any alleged default, therein an undue burden measured against homeowners ; 12. Further the undue financial burden may well be the difference of making or breaking the Homeowners ability to cure said alleged default ; 13. Further, Homeowners are now concerned about the multiple dates there home is slated for sale, throwing Homeowners into a state of confusion, intentional or not, the fact remains and the damage is done ; 14. Further, actions Nationstar have caused to be effectuated, described above, are unfair or deceptive, in violation of the DTA & Consumer Protection Act ; 15. As Nationstar is a somewhat sophisticated financial institution, therefore Homeowners demand the following Prayer for Relief ; 16. A declaration that the actions Nationstar have caused to be effectuated, these acts described above are in violation of XXXX 's Deed of Trust Act, RCW 61.24.040 ; 17. A declaration that the actions Nationstar have caused to be effectuated, these acts described above are in violation of XXXX 's Foreclosure Fairness Act, RCW 61.24.163 ; 18. An order that Nationstar immediately and without delay, accordingly cause to have issued a notice canceling both of the NOTS, asserting the multiple NOTS have caused confusion on the public at large and an undue burden upon Homeowners ; 19. A declaration that the actions Nationstar have caused to be effectuated, these acts described above are unfair or deceptive acts or practices in trade or commerce, affecting the public interest, and in violation of the Consumer Protection Act, RCW 19.86 ; 20. An award of a civil penalty in the amount of {$2000.00} for each and every violation of XXXX 's Consumer Protection Act, pursuant to RCW 19.86.140 ; 21. An order necessary to restore to Homeowners an interest any moneys or property, real or personal, which may have been acquired by means of an act prohibited by the Consumer Protection Act, pursuant to RCW 19.86.080 ( 2 ) ; 22. Any other award this Agency determines is just and equitable. 

Sincerely ; By : /s/ XXXX By XXXX /s/ XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation