Consumer complaint received 2022-03-19
Company: JPMORGAN CHASE & CO.
State: CO
Product: Mortgage
Sub-product: Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage

Complaint:
I own a home with 2 other occupants that are recognized as a civil marriage! I already have paid my third into the property at time of purchase and held title as tenants in common! 

It was brought to my attention that XXXX and XXXX had applied for a debt consolidation refi and ask me to sign off for their loan! 

We had a conversation to make sure that my third plus appreciation to the property would not be jeopardize as I did not have to get financing for a loan to acquire this property and paid out right with my cash and investment. 

I agreed to their refi as this would put them in a better financial position! 

XXXX and XXXX since scheduled closing and I asked questions and was uncomfortable due to their actions and abusive behavior and threats! Ive asked to get copies of documents and I got excuse of not be able to get it or they were busy and couldnt download it etc! I also went to the lender and assured me XXXX and XXXX refi doesnt infringe on my ownership my third! 

I have text messages and threats regarding this loan! Including false accusations to the police department that then showed up at my property at the request of the two other property owners because I kept asking for documentation! 

I finally got a copy of only one document of the deed of trust on Tuesday XX/XX/XXXX! 

The language in it is very vague and misleading! Now I understand why this was being withheld from me and why such a circus and false statements! it was meant to be egregious! 


Because of this act and language they are stealing my equity and assets that I put into the property! ( They is considered : XXXX, XXXX and Chase as they benefit from want they are trying to acquire in my portion in interest to this property ) This language is very much set up to benefits themselves and is not a normal practice by any financing Institution! 

In this instrument the language that I had to have reviewed and came to the conclusion they are name me as a borrower and is obligated! How can I be a borrower if I didnt ever applied to be on the loan and than they want me to grant by portion of the interest to property that I already paid for! 

This is extremely unethical and violations of mortgage fraud, RESPA, fair lending, and discrimination! 

This language that was approved is extremely rare and who at Chase and XXXX XXXX the title company approved it! That needs to be looked into! 

Why! 

1. Consider this as a fair business practice 2. What was the reasoning for this consideration?

3. Did they do their due diligence to reach out to me or verify and that I even reviewed any documents?

I didnt even get the documentation until days after it was then already filed. Ive been asking and asking and asking!

This is 100 % violation of discrimination, abuse, coercion, lending fraud!!

Undoubtedly their had be a layer of management who had sign off on this deed to be approved!

I am talking about 100k of thousands of dollars that I have invested!

No thanks Chase I dont need to convey to your loan as I never applied for it! XXXX and XXXX misrepresented their loan application to what I think was to try to approved! 

This is an extreme case that should have never be approved!

Company response to consumer: Closed with explanation