Consumer complaint received 2020-09-09
Company: EQUIFAX, INC.
State: NH
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information is missing that should be on the report

Complaint:
On XX/XX/XXXX, I XXXX XXXX XXXX drove to XXXX XXXX XXXX XXXX NH to video tape and document that this property is a duplex with two separate the units. 

Here is the XXXX link thats uploaded online https : XXXX Screen shot is attached proving the authenticity of the video link above dated XX/XX/XXXX. 

This is more evidence that I have to do since there seems to be a repeating pattern of consumer reporting agencys refusing to look at public records and or providing where they are getting the information from which is against the law. This complaint also is documenting the violations that equifax is continuously doing to me that will be used in court. Nobody should have to do video evidence to prove disputes. 

This information is very Easy to find on XXXX to access public records that proves this. Its all over online when you type it in etc. screen shots of online listing showing this as well is attached to this complaint. Screen shots of XXXX   public records proving when XXXX XXXX  XXXX ( also known as XXXX XXXX  ) foreclosed on me in XXXX. 

On XX/XX/XXXX, I XXXX XXXX XXXX, Discovered on my Equifax account /report that they have an address of XXXX XXXX  With the year XXXX. This is listed under contact information. Under disputes theres no way for me to even dispute it and it doesnt allow me too via online. 

I shouldnt have to make any phone calls or send anything through the mail. I have an online account for a reason. Attached is a screen shot showing this on equifax. 

XXXX XXXX  XXXX ( also known as XXXX XXXX ) XXXX XXXX XXXX NH went into foreclosure in XXXX. I havent owned or lived there since. On the website XXXX theres public information in regards to the purchasing/deed in XX/XX/XXXX and the foreclosure in XXXX. Screen shots of that is attached to this complaint. I want to know exactly where they got the year XXXX, if public records prove the years XXXX and XXXX. Who told you or provided the documents and where are you getting XXXX from? If its on another consumer report such as XXXX XXXX  that equifax owns, thats a major problem considering they are supposed to be pulling from public records by law. 

XXXX XXXX XXXX XXXX NH is a duplex with two condos. Its not a single family home. Based off public records equifax would of updated this correctly to reflect my account and under my name. By leaving it as XXXX XXXX XXXX, equifax is acting as it its a single family home and its not. Which means equifax is not looking at public records or Any records at all. 

The consumer financial protection bureau should not allow a company to continuously brake the law. If the consumer financial bureau is not in conflict of interest with consumer reporting agencies, including but not limited to Equifax, XXXX, XXXX  and XXXX XXXX, then they will ensure a fair response and investigations in regards to complaints instead of closing down the complaints when the company clearly did not even look at records and or documents that is attached to the complaint that proves the company /agency is wrong, has in correct information and or clearly should of updated the records to match public records as it clearly proves there is a issue. The consumer financial protection bureau is supposed to be a neutral federal agency/entity and uphold the law, and protect consumers and citizens from financial harm especially with consumer reporting agencies.

Company response to consumer: Closed with explanation