Consumer complaint received 2016-07-27
Company: Experian Information Solutions Inc.
State: FL
Product: Credit reporting
Issue: Credit reporting company's investigation
Sub-issue: Investigation took too long

Complaint:
To Whom It May Concern : I received a copy of my credit report and found the following item ( XXXX ) to be errors. See the attached copy of my credit report ; the errors have been highlighted. Here as follows are items in error : I have contacted Experian on XXXX different times and they have not responded once. Dates i contacted them 1.XX/XX/XXXX2016 no response, 2XX/XX/XXXX2016 no response, 3. XXXX/XXXX/2016 no response, 4.XX/XX/XXXX/2016 no response, 5. XXXX/XXXX/2016 no response 1. The following personal information is incorrect Addresses : XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX 2. The status is incorrect for the following account XXXX XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

3. Please provide me the name and address of the medical provider the date and type of service along with information detailing to whom the service was provided as any account I might have had would be obsolete. 
XXXX I Account Number : XXXX Please correct/update this inaccurate information on my credit report. 
4. The status is incorrect for the following account XXXX Account Number : XXXX Please remove it from my credit report. 
5. The infomation is incorrect for the following account XXXX SALES LEASE OW Account Number : XXXX Please remove it from my credit report. 

6. The status is incorrect for the following account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

7. This is a duplicate account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

8. This is a duplicate account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

9. This is a duplicate account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

10. The infomation is incorrect for the following account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

11. This is a duplicate account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 
12. The status is incorrect for the following account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

13. The infomation is incorrect for the following account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 

14. The infomation is incorrect for the following account XXXX Account Number : XXXX Please remove it from my credit report. 

15. Please provide me the name and address of the medical provider the date and type of service along with information detailing to whom the service was provided as any account I might have had would be obsolete. 
XXXX Account Number : XXXX Please investigate and delete from my credit report. 

16. This is a duplicate account XXXX Account Number : XXXX Please remove this inaccurate information from my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief