Consumer complaint received 2015-04-27
Company: Linebarger Goggan Blair & Sampson LLP
State: FL
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Received a letter from a law firm that is in " cahoots '' with the State of Florida and Florida 's XXXX XXXX, FDOT Toll by Plate/Violation.. Apparently There is a law firm attempting to make huge " returns ' off of errors of the Florida XXXX XXXX FDOT Toll by Plate Violation system. I received a letter stating that I owed {$15.00}. I do n't owe {$15.00}. Im on automatic credit card with the Florida XXXX XXXX FDOT and I called the The Florida XXXX XXXX and spoke to a rep that explained that they did n't have my license plate properly linked to my account, which is n't true. I have had it linked for many years. They also said that a different vehicle with a year of 2011 was on file. I have never owned a 2011 BMW. Obviously the intergrity of the records at this Florida XXXX XXXX is at question, but that 's not a reason enough to rectify but rather use it as an " business opportunity '' to " extort '' fees and money from a Citizen of Florida. Even further threaten to " mar '' and " damage '' a persons credit that can be damaging to a persons credit score over false inaccurate information that smells awfully opportunistic. Once I figured out what was going on here and after speaking to Florida XXXX XXXX, I expected a resolution would be offered to resolve correctly and what I actually owed which is {$3.00}, instead the rep was instructed to refer me to the LAW FIRM where they can " tap '' there money from the SCHEME. The rep at the Law Firm " XXXX '' XXXX XXXX, had one MISSION only and that was to collect a {$15.00} fee. No offer to validate, just collect collect collect, No validation offered to the error I identified until I really pressed him with a CFPB complaint. Even further that was only after waiting 45 minutes on the phone for a rep to even come on. Instead this LAW firm headed up by XXXX XXXX XXXX, attorney at law, wants you just to pay on there automated system so they can extort there heafty fees. Only after pressing and telling " XXXX '' ( name below ) that a complaint was going to be filed on this scheme did he then provide a partial itemization what is going on here. Apparently there is a {$3.00} toll that has had {$12.00} in admin and legal fees added to it. That 's a 400 % RETURN.. That 's Usury disgused as a FEE.. Even worst yet it sources from the FAILURE Of the FLORIDA XXXX XXXX, where a LAW firm as noted is taking them up on a opportunity to make a HEAVY return. Once I realized what was going and straightened out the FLORIDA XXXX XXXX data and system matching error, and Also updated my credit card expiration that happens to everyone, I said I would pay what was owed. Instead the LAW FIRM insisted that they collect the additional {$12.00}. This is VERY WRONG due to the failure of the FLORIDA XXXX XXXX system and " business dealings '' with this LAW FIRM that I have to pay a penalty for there Data errors that are using OUR TAX PAYER FUNDED LICENSE PLATE SYSTEM. I received no other communication other that this LAW FIRM letter with a very forceful COLLECTOR attempting to extort a 400 % return. I can only assume that they are doing this is " MILLIONS of people ''. Possibly entering false collections or aggressive collections on peoples credit reports. PLEASE CEASE AND DESIST this crooked operation that are harming good paying and good credit people. 
CSR/CollectorLinebarger Goggan Blair & Sampson, LLPAttorneys at XXXXXXXXXXXX : XXXX XXXX XXXX XXXX Direct : XXXXhttp : //www.lgbs.com/

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief