Consumer complaint received 2016-10-31
Company: WELLS FARGO & COMPANY
State: NJ
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account

Complaint:
Shortly after spouse recieved home owners escrow refund check for {$58.00} and deposited without my signature I reported the same to local bank branch and inquired being told it should have been flaged for return however was n't expecting much since previous XXXX insurance check when reported and being forged was n't of much concern. When XXXX handled my case and joint check dispersed as informed her and attorney I 'll hold expecting to appear in court as waited when motion was submitted to court. About : weeks later and contacting lender it was disclosed they sent a check to spouse payable to her only. Refinance hud states out of pocket, escrow deposit and states return of funds whenever loan pay off.currently XXXX XXXX has my case and both representatives so far seemed to do their jobs however previous after recieved refund XXXX was assigned my case and just felt she was n't listening to my arguments. Also no one told me of check payment stop and reins sue in single name. Her attorney sent copy of seperation or initial divorce judgement bed / bored and check was sent. Early in the seperation I had encountered ID theft but still a great credit score. Most recently 4 days ago again with attempted credit card charges and also recoevimg some odd calls. I feel possible my info had been disclosed as result of 3rd party involvement. Asking for documents from payoff but never recoevimg. Since the premature sale of my old home and closure of XXXX 's new home I believe may cause comprise and also asked for letter confirming no loans had been derived or foreclosure issues against me. As per agreement t and violation committed I wanted the protection as never recieved documents and also certainly being the primary borrower would expect require my signature. The biggest tip of fraud docs is scribbled signatures, incomplete information, no consideration paid for, and XXXX transactions the same day. As stated on Saturday XXXX I only arrived home from business and Sunday morning left for XXXX XXXX base having documents as well. Knowing knormally a deed carrying no wArranty and only pertains to the property period upon quote deed my only protection when they refused a trust was to convey upon dissolvement .i feel Wells Fargo wronged me pertaining to escrow refund and previous fraud checks allowed however this also resulted in lots attorneys fees, tax losses, and cuase to settle out of court requiring another $ XXXX to disperse to her. Had this all been done on all parties legally and correctly I would have spent about {$45.00} k less. I think Wells Fargo should obtain funds from fraud Spouse to repay victim or criminally prosecute and persue a tort claim against fraudster attorneys for coaching. Look on there website for articles unethical to post. One attorney tried to tell me it 's ok because it stated no attorney would advise clients to hide funds in preparation of divorce. My answer was that 's 3 words and does n't become ethical to continue 3 more pages along with numerous other article imposing deceitful acts. I would be appreciative as a 20 year customer for help in anyway. Thank you

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation