Consumer complaint received 2018-12-10
Company: Seterus, Inc.
State: CO
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Trouble during payment process

Complaint:
Nasty old " debt collector '' - alleged servisor Seterus was allegedly appointed by crooked XXXX  XXXX XXXX to supposedly service our loan but they have only been trying to force us into foreclosure like XXXX XXXX XXXX has done with over SIX ( 6 ) million wrongful foreclosures based upon forged, fabricated, phony, " robosigned '' documents!! 
The facts have been out there for many years and they are still pursing this with people like me who is a XXXX Veteran and very hard working, responsible American. 
Since our very own government is also apparently involved in the likes of XXXX XXXX and XXXX XXXX who were taken over by the GSE through the FHFA I believe that most congress people know all about this and do NOTHING to help!!! 
How can a lying cheating company like Seterus asume a dual role as a " debt collector ''. They have NOT reported my payments correctly since they allegedly took over two of my loans and they have a strange way of reporting whether someone is current or behind as the initial loans there were with XXXX XXXX XXXX all show that the loan is due on the XXXX of the month and late 15 days after the due date. 
Sent a long letter to XXXX XXXX Board Member and supposed CEO and XXXX XXXX supposed President ( registered ) as well as other government officials who simply look the other way and more than likely get money from the crooks Just check out how crooked Seterus sends out their monthly statements without waiting until AFTER the XXXX of the month so they can falsely report and collect late fees!! 
All you have to do is check out the Internet and ALL the complaints to KNOW how bad and crooked they are. This is terrible and should have been looked into a LONG time ago instead of merely taking the phony, written reply from people who hide behind the truth!! My bank statements of on-line banking clearly reflect the payments were made on or before the XXXX of the month and they know full well what XXXX we went through in asking for help from XXXX  XXXX XXXX back in XXXX when we had to start paying put over {$10000.00} per month for the full time 24 hour care of my lovely mom who lived to be XXXX and passed in late XXXX. 
We have boxes of proof in the plethora of correspondence with all these crooks involved and the fact that they have never been able to provide a true and honest " paper trail '' of all the correspondence that was allegedly involved with the necessary and correct paperwork involved and especially the " money trail '' for payments that are supposed to be involved in there assignments/modifications. We have the proof of the phony " in-house '' modifications by XXXX XXXX XXXX XXXX XXXX and all the " robosigners '' like XXXX XXXX. We the people who are supposed to be represented by a government that is " of the people, by the people, and FOR the people have been totally conned by one of the greatest " Ponze Schemes '' ever!! 
All the bail outs, fines, penalties, and court cases have drained our economy while feathering the caps of all the crooks involved. Not a good thing and a real travesty of justice with phony things like the creation of a phony beneficiary/nominee in XXXX that was CREATED by the crooked lenders like XXXX  XXXX XXXX, XXXX XXXX, XXXX XXXX and others. Why doesn't someone finally stand up for all of us fellow Americans and Veterans. That would be the right thing to do. Just like the farce with the bailout of the auto industry. Semper Fi. Please do like you state below and take out any information given to you that would be harmful to Veterans like me. Thank you.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation