Consumer complaint received 2016-08-30
Company: JPMORGAN CHASE & CO.
State: NY
Product: Credit card
Issue: Other

Complaint:
Chase Bank for years now has endlessly, unfairly and unprofessionally, refused and also keeps ingoring my endless requests to remove a fraudulent Chase Freedom MasteCard credit card account from all of my credit files/reports. I never applied, opened or gave consent or permission for anyone to open the fraudulent Chase Freedom MasterCard credit card account in question here, especially someone named XXXX XXXX. And I 've never signed any form or agreement with Chase Bank Card Services acknowledging, taking, agreeing to or accepting full responsibility or ownership of the Chase Freedom MasterCard credit card account in question here. I want and am requesting from Chase Bank all original documentation showing when I supposedly applied for, opened, the resources I supposedly used to make payments on this fraudulent unauthorized Chase Freedom MasterCard credit card account, transripts/recording of me having conversations with Chase Freedom MasterCard customer service representatives, where, what and when purchases were made. Where were any purchases made or delivered to when the fraudulent and unauthorized Chase Freedom MasterCard credit card in question here was used for making purchases???? And to even add more insult to injury, I was recently told by a Chase Bank customer service representative that I also had XXXX different Chase Bank checking accounts that were closed and fully paid off by final payments from my old XXXX XXXX XXXX checking account ( Personal, Saving, Business ). I never opened or authorized or gave permission or consent for anyone to open or make payments on my behalf to the XXXX different Chase Bank checking accounts in question here. I want and am requesting from Chase Bank all original documentation showing when I supposedly opened and the resources I supposedly used to make payments on these fraudulent Chase Bank checking accounts, transripts/recordings of me having conversations with Chase Bank checking account customer service representatives, where, what and when purchases were made. Where were any purchases made or delivered to when the fraudulent and unauthorized Chase Bank checking accounts in question here were used for making purchases???? I need all of the above requested information as soon as possible because I 'm meeting next week with the following finance attorney to discuss what legal options I have and what legal actions I can take here : Law Offices of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, NY XXXX Tel : XXXX Fax : XXXX Why had n't anyone at or from Chase Bank ever mentioned these XXXX fraudulent Chase Bank checking accounts to me before???? I have no specific idea when this all started and how much money I lost. I totally have no idea, who XXXX XXXX is or where he 's from, XXXX XXXX is n't or has ever been one of my friends, a family member, neighbor, doctor, lawyer, dentist, business partner, mailman or co-worker of mine, etc., I have no knowledge who XXXX XXXX is or where he 's from and I never use or have used the name XXXX XXXX, personally, professionally or business wise. XXXX XXXX is a totally unknown and unrelated person to me. XXXX XXXX has never been, lived, stayed a short period if time or hung-out at my apartment. After my mother 's death I was shocked and surprised to find the attached Chase Bank letters addressed to XXXX XXXX, in my mother 's old junk mail. My mother collected and hide everything, she could get her hands on, XXXX..,. I offer as proof of my XXXX %, one and only true authentic signature, signed US Passport, Selected Service Acknowledgement Letters, S.S. and XXXX ID Cards. This is the only signature I 've ever used in my life. I also offer my birth cerificate as proof that my parents never gave me the name XXXX any where within my legal name.

Company response to consumer: Closed with explanation