Consumer complaint received 2023-04-05
Company: WELLS FARGO & COMPANY
State: FL
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Trouble during payment process

Complaint:
This was also sent to machine waters at the finacial committee. Wells Fargo XXXX  lies to a XXXX  XXXX of XXXX  year whom lost XXXX on the loss of hey home. Should not me tolerated How can tyke cfpb be applauded when the homeowners from the XXXX housing crash are being victimized by the to big to fail banks like wells fargo? 
In XXXX after the XXXX XXXX  spill me a XXXX  XXXX lost income due to the shut down of the tourism to XXXX. The XXXX XXXX hospitals census went so all their hospitals kept their patients. Non were going to the long term care like kindred. I was told to stay home My income was cut in 1/2. 
I called wells fargo that I wanted to apply for a hamp modification. What ensued caused me and my husband to eventually lose our home. 
Wells fargo employees told us we had to be 90 days late in payments in order to apply for a hamp modification. ( XXXX things are more share with me. XXXX  pays out at XXXX  days after default and the hamp. Modification was only available to government mortgages ( fha ) not conventional ) I cried and told them I am a XXXX  XXXX since XXXX I do not want to go into default. They wag the only way to apply for the hamp. I had put XXXX down on my home and paid off XXXX in car/ motorcycle loan before buying the house. So a total of XXXX was invested. 
Wells fargo was servicer XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Wells fargo did me for foreclosure XXXX. Dual tracking me all the whole losing my my documents and moving my application files so me to approve me since I couldn't be i hah a conventional mortgage. 
They didn't produce discovery when my lawyer motioned the court. They just kept sending me trial modifications. Pay XXXX trial payments and I would be approved for a permanent but on the internet homeowners were paying these trial payments and never being approved for someone's over 2 years. So I didn't want to be involved in this money grab scenario and they dual tracked. Foreclosed while I was trying to apply. They have the mortgage to nationstar in XXXX with no original documents presented and then XXXX took over in XXXX. XX/XX/XXXX was my set trial and no discovery submitted or motioned for my lawyer must have been paid off to walk away from my case ( my previous lawyer who lost his bar card told us that was happening. He was offered XXXX to walk away from a case do we know it's happening ) So the night before the set trial in which I was going to lose since my lawyer didn't have any defense i had to settle. No Money. Only XXXX  months. That's what I get for my XXXX All my equity gone. And cfpb is being praised and not wanting to homeowners like me. Wells Fargo keeps telling lies. They don't have any record of telling me to be late on my mortgage and they have no record of dual tracking me lol. Why would an RN of XXXX  years tell lies about her XXXX investments in her house when wells fargo is being fined for making poor choices? 
I asked to get the money from the settlement and they continue to deny me well I will continue to complain This last complaint the man that wells fargo had call me was a real peace of work. Would not let me talk, didn't care, acted like he owned the company not just an employee He was as rude as they come. WoW so I wouldn't not praise cfpb into something is done to help over 20 million homeowners who lost their homes to the hands of the to big to fail banks. Maybe it's time to question their business practices like making more servicing fees in foreclosure then collecting mortgage payments. 
Or sending trial modifications and foreclosing anyway. 
I think enough is enough homeowners need restitution. What XXXX  did is a crime telling us all to call our banks and ask for a hamp modification when knowing conventional mortgages could not me modified. Very sad. So much homelessness. Time till return homes to the homeowners. 
Oh and what is the purpose of the statute of limitations law. My mortgage was past the statute of limitations for collecting and not even on my credit report anymore yet the XXXX county court in XXXX  still set my trial and took my house in XXXX. Past the XXXX  year statute of limitation that stayed in XXXX. I call for restitution to all homeowners that went through this horror

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation