Consumer complaint received 2019-10-19
Company: Avant Credit Corporation
State: PA
Product: Payday loan, title loan, or personal loan
Sub-product: Personal line of credit
Issue: Getting a line of credit

Complaint:
After receiving several Pre-selected mailings from Avant, i decided to apply for a 15,000 loan on XX/XX/19 at www.myavantoffer.com, it stated that my credit score won't be affected. In the days to come XX/XX/19 I got an email requesting my latest bank statement showing my deposited income, i am on social security and also get an employers XXXX check, I went on the site in " dashboard '' and supplied my award letters from social security, employer and my bank statement. On XX/XX/19 the a caller from an XXXX country called me, i really could not understand the woman properly, she asked me to fax the documents to XXXX, I became concerned, because it was already submitted on the website earlier, I faxed the information on XX/XX/19. On XX/XX/19 I received an email requesting the same documents and that was followed by another overseas call from a male, again unable to comprehend the reason for multiple requests of the documents and this time the caller stated that my fax was received however the caller would repeat the information on my bank statement and then asked about the source of my income although all documents were official clearly stated in black and white, I then became very suspicious on sunday the XXXX when i received a call from yet another Avant representative you proceeded to go through the obvious script, i interrupt and asked to speak to a Supervisor and a Man who said his name was XXXX got on the phone after 15 minutes and i asked him 1. if this is Avant and why are you calling and emailing me asking for these documents that are already in your possession, 2. was Avant shopping my loan request to other banks, i spoke to XXXX for 20 minutes and expressed my concern about my personal and banking information being accessed by hackers, he told me that my loan is not being shopped around and my information was secured, Avant is in XXXX, and other countries, i did not know that my letters were the interest of the overseas branch, i also asked if Mr XXXX XXXX is also the owner of that overseas branch and he said yes, at this time i asked if my personal information will be sold or accessed by third and fourth parties to harass me and again XXXX reassured me that is not the case. XXXX apologized for the numerous repeated request for the documents and reassured me that he was now going to submit my completed application for review he, did not state where or to whom, i then asked him what country were the 5 previous calls i got were from and he said that information was not available, however i would get an email in the next 24 hrs with a decision either way, that never happened, i called on XX/XX/19 after waiting and worrying about the security of my personal information only for an XXXX woman XXXX to tell me that my loan was denied on XX/XX/19. i then asked for the return of my information and a documented reason why my loan was denied. I believe i am a part of an international SCAM and XXXX XXXX the owner of Avant is at the center of it. Ive gotten 2 calls from unknown numbers attempted a call back but hung up due to fear, i'm asking for a complete explanation from the Avant owner and a return of my documents and a reason for the denial, and in the event this application pulled my credit report i will proceed with legal actions since my preselected certificate invited me to apply for this predatory loan without any effects to my credit score, i wanted a fast small loan that i could pay back within a short time since there was no prepayment penalties, i have no mortgage and did not want one i  needed 15,000 to fix my driveway and was willing to pay the price, not be scammed. Please help me

Company response to consumer: Closed with explanation