Consumer complaint received 2016-01-18
Company: Ditech Financial LLC
State: OK
Product: Mortgage
Sub-product: Conventional fixed mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
in XXXX I received a letter from XXXX. telling me my XXXX checks would be stopped because of over payment. In XXXX XXXX I applied for HARP, also I applied for other loan modifications. Which I was turn down. In XXXX XXXX, and XXXX of XXXX I was rejected for a loan modification again. In XXXX my wife received her Income tax return. With her income tax money, and a voucher from XXXX XXXX that would paid for 2 months payments, and the other 4 months payments from the income tax money which would make us caught up. Green Tree refused the vouchers. So, in the first of XXXX XXXX XXXX sent Green Tree a check in the amount of {$1900.00} which {$1400.00} was going towards my payments. We explain to Green Tree that a check from us would be sent for the rest amount owned. Green Tree told us not to send our check for the rest of the late payment, because Green Tree could n't accept XXXX forms of payment it need to be on a single check. So it was agreed that when GT received the Check from XXXX XXXX. GT would send check back to the XXXX XXXX, and then the XXXX XXXX would issue another check to us, and then a single check from us would be sent for the payments. XXXX XXXX XXXX GT cashed the XXXX XXXX check. Around XXXX the XXXX GT was asked if they received the check, and GT said no. Everyday in XXXX except weekends GT was called about the check, and answer was always no check from XXXX XXXX. On XXXX the XXXX GT filed a Summons, and a Petition for the Home. On or around XXXX the XXXX GT said they received the check, and was sending it back to the XXXX XXXX. We waited everyday of XXXX for XXXX XXXX to receive the check back from GT, and everyday that we talked to a GT person we was told that the check was sent out. It was n't until XXXX XXXX that GT finally sent the check back to XXXX XXXX. In court documents GT claims that on XXXX XXXX GT did n't receive a check from Choctaw Nations for {$1400.00}, and was n't until XXXX XXXX when the check was received by GT. So GT has the legal right to foreclose on the house. On XXXX XXXX we applied for the XXXX XXXX XXXX to help us out. GT claim that no one from XXXX contact them until XXXX when XXXX sent paper work to GT in XXXX, and XXXX. Around XXXX the XXXX a GT lawyer contacted XXXX and notified them that our manufactured home was n't real property, but personal property, and personal property did n't qualify for modification loans. ( which the manufactured home is real property the GT lawyer lied. ) The XXXX XXXX stopped helping us. 
On XXXX the XXXX court papers filed after GT received the XXXX XXXX check. 
XXXX XXXX court papers filed after GT received package from XXXX. 
XXXX XXXX. I missed my court date at XXXX thought it was at XXXX 
GT received a default judgement. 
GT claims {$3300.00} not the {$2700.00} owe for XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, and XXXX at XXXX monthly payment. GT claims they did n't have the {$1400.00} check until XXXX XXXX not on the XXXX XXXX date as arranged (? ) so GT sent the check back to XXXX XXXX on XXXX XXXX ( not after XXXX XXXX GT sent check back. ). GT claims a true correct copy of the note is with the court. GT 's true correct copy of the note has signatures, check marks in boxes, dates, and other info added, which is n't on my copy of the note. GT added another {$1000.00} on the note at {$39000.00} and not the purchase agreement price of {$38000.00}. 
GT charged late fees. GT charged forced insurance when insurance was already bought. GT charged the {$12.00} transation fee. GT would n't give the correct amount owed. GT

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation