Consumer complaint received 2017-09-06
Company: DataMax Corporation
State: VA
Product: Debt collection
Sub-product: Medical debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
XX/XX/XXXX pulled yearly credit report, saw this on my credit report on XXXX : Interstate Credit Collections ( ICC ) | DataMax Corporation Address : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX Phone : ( XXXX ) XXXX https : //datamax.com/what-we-do/interstate-credit-collections/ Medical Debt : XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Virginia XXXX Phone 1 : ( XXXX ) XXXX Fax : ( XXXX ) XXXX collections : {$79.00}, status : unpaid, no payments made. 

I disputed this amount twice with XXXX, and each time the doctor reports back the amount owed is correct and I must pay it all before it is removed from my credit report. 

: XXXX XXXX XXXX XXXXXXXX XXXX is an approved XXXX Provider and accepts XXXX XXXX as PAID IN FULL and is NOT supposed to try and threaten patients WITH CREDIT DESTRUCTION TO THEIR CREDIT REPORTS IF THE PATIENT DOES NOT pay what XXXX denied in his claims to XXXX, but he in fact does and did. 

XX/XX/XXXX I had a routine XXXX XXXX, confirming with XXXX it was 100 % covered as " routine '' and conveyed that to the doctor, that NO OTHER SERVICES CAN BE DONE AT 100 % besides a routine XXXX XXXX. UNKNOWN TO ME TILL THE XXXX SUMMARY ARRIVED, I FOUND OUT XXXX XXXX XXXXXXXX XXXX in fact attempted to over bill XXXX for uncovered procedures, not informing me at all that on the XXXX XXXX office visit in XX/XX/XXXX ( see attached proof from XXXX ). 

When the XXXX Summary came to BOTH OF US, this doctor stated if the amount owed was not paid it would be turned over to the credit bureau! 

I was in shock! I have never seen a XXXX provider " in the approved list, to accept what XXXX will pay '' EVER attempt to extract payments from a patient! 

Prior to this, my first appointment with XXXX XXXX XXXXXXXX XXXX was on XX/XX/XXXX as a " new patient '. My summary statement shows my amount owed was {$39.00} and I had already paid {$25.00} toward that amount and had a balance of {$14.00} to still pay. 

I got a bill from : XXXX XXXX XXXX XXXXXXXX XXXX stating I owed {$79.00}! I called and asked for the correct amount on the statement of his bill and to mail it to me, and I would pay it, that being {$14.00}. 

No corrected statement arrived. 

Since discovery of my credit report foul up by XXXX XXXX XXXXXXXX XXXX in XX/XX/XXXX this years, I have paid XXXX XXXX XXXX XXXXXXXX XXXX {$17.00}, OVER THE AMOUNT OWED OF {$16.00}, on XX/XX/XXXX to this collection agency listed above ( see copy of credit card payment made on XX/XX/XXXX to DataMax ). 

This collection account SHOULD HAVE BEEN REMOVED AS IT IS PAID IN FULL. 

XXXX XXXX XXXXXXXX XXXX has replied back to my 2nd dispute on the amount owed with XXXX " it is the correct amount '', EVEN AFTER I PAID {$17.00} on XX/XX/XXXX. 

My credit is being damaged by fraudulent and false amounts reporting to XXXX by XXXX XXXX XXXXXXXX XXXX. At present what is being reported is total fraud, as zero is owed XXXX XXXX XXXXXXXX XXXX at present since paying the {$17.00} on XX/XX/XXXX for the ONLY amount owed, the balance of {$16.00} from office visit dated XX/XX/XXXX. 

I have attached proof of all I say, which is XXXX Summary Statements stating what this doctor did, and I described above.

Company response to consumer: Closed with explanation