Consumer complaint received 2016-01-24
Company: EQUIFAX, INC.
State: FL
Product: Credit reporting
Issue: Improper use of my credit report
Sub-issue: Report improperly shared by CRC

Complaint:
This a complaint against Equifax. The motive is to complain why you do n't report how it should be all the accounts that I have with my creditors in the credit report with Equifax. I have called in very opportunities, I first talked to with the department of personal solutions and like always they said that everything is fine. They transferred me with the department of dispute to explain the case, I talked to a executive of that department and explained all the situation, that they are not reporting all my positive accounts and mentioned each one. And she told me that she was sorry but she told me she does n't see that these creditors are not reporting me to Equifax and to for me to contact all the creditors and to ask that they report me to Equifax. And made a dispute, and like always Equifax only has negative responses. I am XXXX sure that if all these accounts were bad that Equifax would be the first to report all the negative in my credit because I have noticed that since XXXX XXXX until now, the department of dispute works badly with my credit because I know that it is now that it is personal and they do n't do it in a profesional way but it is a personal problem because they know me. The communication between the department and me is very bad because they do n't want to help me. Even though I did what the executive told me to do and called all the creditors that I have accounts open with, I asked for them to update me with Equifax because they are not showing up in Equifax. The response that was given to me by all these creditors that it has been very surprising to them because they update every month with the correct information to the XXXX bureaus, actually they told me that its not their problem but Equifax 's that they do n't want to report it. Even though they already did what they had to do, they sent additional letters to Equifax so they will report me. I have been receiving all these letters by all the creditors as a copy that I know that they are doing their job to report me with Equifax. In this complain I will put all the evidence because its been a lot of moths that this has been happening with Equifax. In another part I want o make another complaint with the Technical Department that manages the memberships which I have the Premier plan because they manage my membership so badly that I ca n't even block my credit when I want to block it, the executives of the memberships have made more than XXXX tickets to sent to the Technical Department to solve my case. These people tell me that I have to wait 10 days to get notice from the department and solve my problem. I have had the patience and it has been a couple of months and nothing has been solved and I 'm wasting my money with this. I want to talk about another thing, strangely my account in XXXX XXXX has been reported to Equifax XXXX XXXX XXXX. And only was reported 4 days. Because XX/XX/XXXX it was disappeared, the strangest thing was the I never disputed this account and I do n't think that a bank is not going to report something for 4 days, and only more this is problem of Equifax against my person. And this of I 'm going to put all the evidence because I am tired of Equifax and they have told me that I am liar, and I think that the evidence suggests who is doing the wrong work.

Company response to consumer: Closed with explanation