Consumer complaint received 2016-04-29
Company: JPMORGAN CHASE & CO.
State: CA
Product: Bank account or service
Sub-product: Checking account
Issue: Deposits and withdrawals

Complaint:
REFERENCE NUMBER : claim number : XXXX XXXX attention : XXXX XXXX OF CHASE BANK XXXX XXXX {$2000.00} CLAIM XXXX XXXX XXXX XXXX STOLE {$3500.00} FROM MY CLIENT XXXX , her husband XXXX and their Manager XXXX XXXX . 

THE PICTURES THAT CHASE WERE SENT FROM XXXX ( proving service delivery ) ARE OF XXXX. THEY DO NOT HAVE ANYTHING TO DO WITH THIS REBUTTAL. THAT IS NOT THE SERVICES I am disputing. I Worked as a XXXX with XXXX in a SEPARATE ISSUE. XXXX sent CHASE BANK FRAUDULENT PICTURES from a completely SEPARATE ISSUE IN ORDER TO GET THE FUNDS BACK AND I PROVED THIS TO CHASE. 

I DEPOSITED A CHECK FOR {$3500.00} INTO MY BANK ACCOUNT IN XXXX XXXX FROM MY CLIENTS XXXX AND XXXX OF XXXX WITH THIER MANAGER XXXX XXXX PRESENT. OUT OF THE {$3500.00} I PAID A THIRD PARTY XXXX XXXX XXXX {$2000.00} TO DELIVER SERVICES TO MY CLIENTS FOR XXXX. XXXX, XXXX, XXXX XXXX XXXX. 

XXXX WAS SUPPOSE TO DELIVER SERVICES THAT WOULD HAVE AMOUNTED TO {$2000.00} which entailed XXXX, XXXX, XXXX, AND AN XXXX 60 DAYS. 

THE OTHER {$1500.00} WAS KEPT BY XXXX XXXX. Client XXXX and XXXX from XXXX wrote XXXX a check for {$3500.00} deposited into XXXX XXXX account at Chase. {$2000.00} went to XXXX for a WRITE UP in XXXX XXXX and for the clients music to go on XXXX, XXXX and XXXX across the nation. My client had just recorded a song with XXXX XXXX. 

THE CLIENT XXXX XXXX WAS A CLIENT OF XXXX XXXX XXXX XXXX. XXXX XXXX CASHED THE CHECK OF {$3500.00} IN HER CHASE ACCOUNT AND GAVE XXXX A XXXX PAYMENT OF {$2000.00}. XXXX NEVER DELIVERED THE SERVICES AND THE CLIENT XXXX ASKED FOR A REFUND FROM XXXX AND FROM XXXX FOR NON RECEIPT OF SERVICES. XXXX AGREED TO GIVE A REFUND To the client since 60 days had passed and no services were given. XXXX promised the client to return the entired {$3500.00} by the end of XXXX XXXX in WRITING via email. XXXX never gave the refund so the client asked me to take back the {$2000.00} I put in a claim with Chase. Chase is the most unprofessional dishonorable bank I have ever dealt with. This has been a nightmare. 

XXXX submitted fraudalent paper work to the bank/pictures from a completeley seperate transaction as PROOF for this transaction! I proved to chase that what she submitted was a lie as you will see in the following uploads. 

SINCE THEN XXXX HAS GOTTEN BACK {$2000.00} FROM XXXX CHASE ACCOUNT. In addition she SENT THE CLIENT A BOUNCED CHECK FROM A XXXX XXXX ACCOUNT. She robbed me and my clients completley. 

Chase Bank allowed XXXX to send them EMAILES, TEXT MESSAGES AND XXXX. WHEN I SUBMITTED MY DOCUMENTATION Which was much more comprehensive with proof and letters and front and back of checks along with XXXX stating she would give back the funds, THE BANK REFUSED them and told me I ca n't send emails and text messages! ( mind you they allowed her to send hers ) You will see docs for what I mean. They did an " I can, You ca n't '' behavior model. 

PLEASE FEEL FREE TO CONTACT XXXX AND XXXX FOR PROOF THAT XXXX DID NOT GIVE THE SERVICES. ALL DOCUMENTATION XXXX SENT TO YOU IS FRAUDULENT. 

XXXX XXXX : XXXX XXXX XXXX FOR PROOF : XXXX REFERENCE NUMBER : claim number : XXXX XXXX attention : XXXX XXXX XXXX XXXX {$2000.00} CLAIM

Company response to consumer: Closed with explanation