Consumer complaint received 2023-09-05
Company: JPMORGAN CHASE & CO.
State: TX
Product: Mortgage
Sub-product: FHA mortgage
Issue: Trouble during payment process
Sub-issue: Payment process

Complaint:
About my Mortgage loan lender : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Legal Description of my property : XXXX XXXX XXXX XXXX XXXX XXXX, In the City of XXXX XXXX XXXX of XXXX, XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Complaint : I was in Chasebank to make payment into my XXXXXXXX XXXX XXXX XXXX account. I was told by the lady at the counter my account was not coming up on the screen. I made payment the month before. So, she called to find out. After, she told me go home take this number call Chasebank. I did. Chase Bank staff, XXXX, told me account was closed. I asked why. No response. Then, asked about my lender no answer. Then, he told me I can modify to a new loan with them, Chasebank. But, run around repeated behavior patterns asking me to provide same material over and over. Then, Chase Bank claimed the loan was theirs and another company Quality loan came on board made claims they bought the loan from XXXX and they are Servicing agent for XXXX XXXX. After, my questions requesting proof of claim they made a new claim they bought the loan from Chasebank. The, I asked for proof of claim did not get any. Chase Bank was no longer on the scene. But, XXXXXXXX XXXX. Then, XXXXXXXX XXXX hired XXXX XXXX. They move to foreclose. I asked for my lenders information. Two competing claims it was Chasebank and XXXXXXXX XXXX XXXXXXXX I called them up. They were playing smart with me. The lady who answered. She told me we have no record. Then, asked did you come to our Bank to get a loan? Have we written you you were owing us and you were in default?. Who ever is telling you asked them to give you official copy of the letter we sent to them. I asked XXXXXXXX XXXX  and XXXX XXXX. Also, about my lender got no response. They, got a court on their side a judge who could approve their move to foreclose ; with no response to my questions and demand for verification of truth and claims they alleged and where about of XXXXXXXX XXXX XXXXXXXX XXXX XXXX. It took me time to research what happened to me. I completed my research in XXXX. I found Chase Bank was the underwriter for loan made to XXXXXXXX XXXX XXXXXXXX XXXX. I found XXXXXXXX XXXX XXXXXXXX was a defunct business. Chase Bank never told me even when I asked Chase Bank. Also, researched my lender and my account number. I found the loan number I was giving was a fake. I found XXXXXXXX XXXX XXXXXXXX had been warned by State of California to stop making loans with no cash backing. I found another fake loan modification was issued in the name of XXXXXXXX XXXX  The modification number was also fake. Loan account suddenly closed and I can not pay into it. Loan number fake. My researched showed Chase Bank was underwriter. How could Chase Bank modify fake loan number as an underwriter to XXXXXXXX XXXX XXXX  XXXX XXXX? Chasebank closed the account and asked me to modify and gave me many runs and merry go round to keep submitting paper work and, later to be told you are not qualified. I have equity. You see! They were the underwriter. I never new this until my research study showed. The loan number did not worth the paper work sold to me. But, my house, my investment and equity was the only worth to sell and Cash in. They found a judge who careless about fact of claims and verification of fact. In this nation any one can claim they won election. Those days are over. It is my house and I am the lawful owner of record. I called up IRS. They told me XXXX XXXX filed to them under my Social Security as lender the amount they sold my house and gave me tax credit. I had objected to that. I want the XXXX XXXX Government to know is my house and by sheer force of circumstances and fraud and theft court involved I am homeless not having my house to live in. I have been in exile since XXXX with no house. I never expected this level of behavior Banks and court involved. They continue operating normal no accountability. Chasebank, XXXXXXXX XXXX, Court etc. They, engaged in removing my name from my property and induced false claim I was renting connieved with another who filed to evict me as his tenant. I did not have tenant relationship let alone was renting my own house. They filed in a court in XXXX and XXXXXXXX XXXX and found judges who could connived with them and served me an order of eviction. But, I was not renting let alone have any rental agreement with whoever Chasebank, XXXX, XXXX XXXX and XXXX XXXX used to file I was renting. Had no such contract with any. False claim is rampant when no fact screening of claims are left. I have been threatened and folks sent to my house to check. The Sheriff was sent with guns to remove me from my own house on false claims I was on a rental contract. The judges who were involved in this rental fraud claims are no longer with license. Why? Not sure. It is my house. I was not renting let alone in any rental contract as alleged used in filing APP NO : XXXX. The fraud lives on no accountability. They have my equity. In fact, they have changed my house address to another. I can not believed the U.S government under it watch is allowing this sort of thing and court involved. Mortgage industry can engaged in this sort of behaviors. May God We trust deliver. It is my house. The value of my house and equity is up and they have it and sitting on it. I am asking for intervention to step in. Verify the mortgage note loan numbers, real lender and the real landlord. Also, verify if my house as referenced above was a rental property business. I am the XXXX

Company response to consumer: Closed with explanation