Consumer complaint received 2016-07-11
Company: JPMORGAN CHASE & CO.
State: FL
Product: Credit card
Issue: Credit card protection / Debt protection

Complaint:
I had previously submitted Complaint # XXXX. 
I am an XXXX year old XXXX. I sent in NEW information in this complaint after Chase Bank official XXXX XXXX, Cardmember Services responded XXXX XXXX, 2016 advising MERCHANT ( XXXX XXXX XXXX , XXXX ) responded. 

This new information is of great concern as the " Hold '' I put on my Chase Bank Credit Card of {$5400.00} + {$500.00} is about to be removed and given to this unscrupulous XXXX XXXX XXXX, who not only improperly XXXX, after written agreement and XXXX promising No Posts would enter XXXX -Wrong! They did - causing XXXX. He has also refused my rightful, paid-for XXXX discount. 

I also provided CHASE Bank full information Notes and XXXX from XXXX XXXX XXXX XXXX, stating and showing XXXX XXXX XXXX went directly into my XXXX, and were causing XXXX. This was already submitted to Chase! 

XXXX XXXX also refused the XXXX XXXX XXXX of XXXX % Discount, which I paid for, and of which he is a member, and how I actually found him. There is a XXXX XXXX letter I have attached where they claim XXXX XXXX XXXX will not even speak to them, and advise I report him to the Florida XXXX XXXX XXXX. I have already reported XXXX XXXX XXXX to the Florida Heath Dept. who has contacted me and are about to deal with him for his unprofessional behavior. What is at stake here is my {$5400.00} + {$500.00}, total : {$5900.00}. 

1 ) I am enclosing the Letter from Chase Bank Official, XXXX XXXX, Cardmember Services who demands : I Provide a XXXX Opinion from a reputable Merchant or Service Provider if work by XXXX XXXX XXXX was done poorly or was unnecessary. Also demands specific information showing Why the work was poor or unnecessary. Demands an Invoice showing what XXXX Merchant would charge to resolve the issue. The XXXX Opinion should be written on Company Letterhead signed and dated by the Merchant!! 
These demands are unconscionable! No Doctor voluntarily demeans the work of another doctor! This is a known fact! What is being demanded here by Chase, or through XXXX, is tantamount to the level of information a XXXX suit in court would require. It demands an Expert Witnesses Doctor who is paid for his opinion. 
2 ) I am including documents which XXXX XXXX XXXX had me sign before XXXX. 
If you read them, they are also unconscionable : To force a patient to sign, before XXXX that : " I agree not to file/engage in any Credit Card or/Care credit chargeback as procedures chargebacks are not permitted with this office under any circumstances. I will not engage in any disputes through Credit Card Co. or XXXX XXXX XXXX XXXX to recoup fees on any medical and all procedures provided. 
This says : " No Matter how I harm you, you agree to do nothing ''. 
Frightening that a Licensed XXXX XXXX would even request a patient to sign this! 

Note : I already submitted in Complaint # XXXX Notes and XXXX from XXXX XXXX XXXX XXXX, which I am attaching here. 
I am attaching New Information XXXX/XXXX/2016 from XXXX XXXX XXXX XXXX XXXX who found XXXX by XXXX XXXX. Recommends XXXX XXXX PLEASE NOTE : XXXX XXXX XXXX before XXXX are attached ; where he assured me and my husband NO XXXX would enter my XXXX XXXX.

Company response to consumer: Closed with explanation