Consumer complaint received 2016-05-30
Company: N.A.R., Inc.
State: TX
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Disclosure verification of debt
Sub-issue: Not given enough info to verify debt

Complaint:
FCRA 623 ( a ) ( b ) requires debt collector ( North American Recovery ) to accurately report the DOFD ( XXXX ) separately to the CRA ( XXXX ) no later than 90 days after commencing collection efforts. XXXX XXXX XXXX provided North American Recovery with the DOFD per FCRA 623 ( a ) ( 5 ) mandate. 

FCRA 605 ( c ) was created for XXXX purpose only, to affix a date on the commencement of the delinquency which proceeded the collection, thereby specifically preventing collection agencies from illegally changing and extending the DOFD once the original creditor establishes that date. An accurate DOFD can NEVER be legally changed, especially by a Collection Agency. 
TEXAS FINANCE CODE. XXXX. ( XXXX ) Prohibits collecting or attempting to collect interest or a charge, fee or an expense incidental to the obligation unless the interest or incidental charge, fee, or expense is expressly authorized by the agreement creating the obligation or legally chargeable to the consumer. North American Recovery failed to timely produce ALL documents requested. A 30-day Notice was submitted on XXXX/XXXX/2016 by Certified Mail Receipt. 

I contacted a representative with North American Recovery and informed them that I was trying to buy a home and inquired whether they would be interested in a " Pay For Delete Settlement '' and was told no. I asked the representative to verify DOFD and was informed that their records indicate their collection began XXXX and would continue reporting to the credit bureau until XXXX. 

On XXXX/XXXX/2016 I sent a dispute letter to North American Recovery disputing their implied DOFD and requested verification and to produce documents and all instruments bearing my signature. I also contacted a Manager at XXXX reporting agency. XXXX assured me that although North American Recovery began their reporting on XXXX the DOFD was already established by the original creditor and remains at XXXX and is scheduled for removal on XXXX. 

On XXXX/XXXX/2016 I called North American Recovery and spoke with XXXX to ask if they would reconsider the " Pay For Delete Settlement '' because I was still trying to purchase a home and my account is scheduled for removal on XXXX. XXXX stated no they would not accept my offer and North American Recovery had extended the DOFD to XXXX. 

After reviewing my credit report it turns out that North American Recovery has indeed illegally extended the DOFD by two months. On XXXX/XXXX/2016 XXXX began reporting DOFD as XXXX. FCRA 623 ( a ) ( 5 ), FCRA 605 ( c ) and TEXAS FINANCE CODE. XXXX. ( XXXX ) was specifically created to protect consumers from illegal and abusive tactics, unfair and unconscionable means by Collection Agencies and Original Creditors. 

North American Recovery should be held accountable for violating FCRA and TEXAS FINANCE CODES compliance standards that governs collection activities. 

Attached is a copy of the Account History provided by North American Recovery, a copy of XXXX reports, and a Certified Mail Receipt copy of my dispute to North American Recovery. 

I will be seeking immediate deletion of this negative trade as well as a settlement in damages for their illegal practices.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation