Consumer complaint received 2022-06-03
Company: Experian Information Solutions Inc.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Upon viewing my credit reports and I noticed DEPTEDXXXX ( XXXX ) had a discrepancy in the Date Opened, last reported, last active, and date of last payment section of the listing. XXXX are reporting date opened XX/XX/XXXX However XXXX is reporting date opened XX/XX/XXXX. If this the same account, reported by the same creditor how are these numbers different? XXXX are reporting last reported XX/XX/XXXX. However, XXXX last reported XX/XX/XXXX. If this the same account, reported by the same creditor how are these dates different? XXXX are reporting last active XX/XX/XXXX. However, XXXX last reported XX/XX/XXXX. If this the same account, reported by the same creditor how are these numbers different? XXXX are reporting date of last payment XX/XX/XXXX. However, XXXX date of last payment XX/XX/XXXX. If this the same account, reported by the same creditor how are these numbers different? Because of this, its apparent neglect in ensuring everything on my report is accurate, consistent and up to date please DELETE these items immediately. Upon viewing my credit reports and I noticed USDEPT ED/ ( XXXX ) had a discrepancy in the Date opened, account status, payment status, last reported, date last active, date of last payment section of the listing. XXXX are reporting date opened XX/XX/XXXX However XXXX and Experian is reporting date opened XX/XX/XXXX. If this the same account, reported by the same creditor how are these numbers different?. Experian are reporting account status Paid. However, XXXX and XXXX account status is derogatory. If this the same account, reported by the same creditor how are the statuses different? XXXX are reporting payment status Late 120 Days. However, XXXX and Experian date opened Collection/Chargeoff. If this the same account reported by the same creditor how are these payment statuses different? XXXX are reporting date last active XX/XX/XXXX. However, XXXX date last active XX/XX/XXXX. Experian, last active date XX/XX/XXXX. If this the same account, reported by the same creditor how are these dates different? XXXX are reporting date of last payment XX/XX/XXXX. However, XXXX date last reported XX/XX/XXXX. Experian, last reported XX/XX/XXXX. If this the same account, reported by the same creditor how are these dates different? XXXX are reporting date last reported XX/XX/XXXX. However, XXXX date last reported XX/XX/XXXX. Experian, last reported XX/XX/XXXX. If this the same account, reported by the same creditor how are these dates different? Because of this, its apparent neglect in ensuring everything on my report is accurate, consistent and up to date please DELETE these items immediately.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief