Consumer complaint received 2015-06-11
Company: WELLS FARGO & COMPANY
State: CA
Product: Bank account or service
Sub-product: Checking account
Issue: Deposits and withdrawals

Complaint:
our sons and daughter send us money XXXX XXXX { Thursday } and XXXX XXXX { Friday } that money arrive until XXXX XXXXbeause the bank said Federal reserve is closed during weekendour daughter send money XXXX XXXX { Tuesday } still is pendingand today is XXXX XXXX Thursdayis not the XXXX time we been sending money direct deposit our accounts are connected we live in the same State California and am mom and XXXX are my children these money are not from another countryi dont want lost {$70.00} or {$200.00} in overdrafti been send direct deposit to our children clicking NOW and the money is receive same day not more XXXX minutes is time consuming talking with Wells Fargo since XXXX XXXX to XXXX XXXX and Wells Fargo is willing to give me back {$17.00} really? so {$200.00} are for the bankyes was some charges during the weekend but as well was deposits and as far as i know Saturday and Sunday 's banks are closed but Monday all back to same ... 
Wells Fargo said Federal Reserve is closed as well Tuesday XXXX XXXXmy paycheck is receive direct deposit without problem as well my husband Social Security but these transactions are complete erroneous and not willing to paid for bank mistakes XXXX my account shows as money was in my account {$66.00} dollarsXXXX XXXX change i add copy from my checking accountDate Descending sort indicator Description Deposits / Credits Withdrawals / Debits Ending Daily BalancePending Transactions Note : Debit card transaction amounts may change ( Learn More ) XXXX/XXXX/15 ONLINE MONEY TRANSFER $ XXXXXXXXPosted TransactionsXXXX/XXXX/15 OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$66.00} XXXX WEB ONLINE XXXX XXXX XXXX XXXX XXXX {$35.00} - $ XXXXXXXXXXXX/XXXX/15 OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$31.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX $ XXXXXXXXXXXX/XXXX/15 XXXX WEB ONLINE XXXX XXXX XXXX XXXX {$66.00} - $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE WITH CASH BACK {$40.00} AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 ONLINE TRANSFER FROM XXXX XXXX CHECKING XXXX REF # XXXX ON XXXX/XXXX/15 $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX CA XXXX CARD XXXX {$26.00} $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE WITH CASH BACK {$5.00} AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXX PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX CA XXXX XXXX XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE WITH CASH BACK {$10.00} AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX CARD XXXX $ XXXX PURCHASE AUTHORIZED ON XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX CA XXXX CARD XXXX $ XXXXXXXXXXXX/XXXX/15 TRANSFER FROM XXXX XXXX XXXX # XXXX VIA MOBILE $ XXXXXXXXXXXX/XXXX/15 XXXX WEB ONLINE XXXX XXXX XXXX XXXX {$50.00} $ XXXXXXXXXXXX/XXXX/15 XXXX XXXX XXXX XXXX XXXX XXXX $ XXXXXXXXXXXX/XXXX/15 PURCHASE AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX $ XXXX PURCHASE AUTHORIZED ON XXXX XXXX XXXX XXXX CA XXXX CARD XXXX {$43.00}

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with monetary relief