Consumer complaint received 2015-06-19
Company: Professional Debt Mediation, Inc.
State: NC
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Communication tactics
Sub-issue: Frequent or repeated calls

Complaint:
XX/XX/XXXX, upon review of my annual credit report I discovered Professional Debt Mediation, Inc. placed me in collections with all XXXX credit bureaus stating that I owed a debt in the amount of {$4700.00} to a creditor by the name of XXXX at XXXX XXXX. I explained I did n't owe this money and never received any notifications of this debt and would like validation of the debt. About a week later I received a move out statement, resident ledger, a water bill, a carpet bill and move out sheet listing on each page a different name, it either said XXXX at XXXX XXXX or XXXX XXXX. I explained that I was disputing this debt because I was unaware of these charges and put my request in writing to Professional Debt Mediation and XXXX XXXX at XXXX XXXX. 
Over the course of one year and a half, I 've been harassed by Professional Debt Mediation several times violating my FCRA rights. I was hang up on multiple times, a representative laugh at me and told me to get an attorney, though they had my phone number they called my brother listed as a reference on my apartment application stating that they were looking for me and threatened to keep reporting me the credit bureaus into I pay the amount in full. They as well kept calling me continuously although I asked them to stop via phone and mail. 
An attorney I hired previously regarding this case notified me in writing of the unprofessional harassing manner in which a Professional Debt Mediation representative by the name XXXX XXXX called her office misrepresented himself like he is an attorney but is not and was very abusive to her staff. I personally contacted XXXX XXXX and told him to stop harassing my attorney and at the time I was about to file a lawsuit against the creditor XXXX XXXX at XXXX XXXX listed on my credit report to stop telling me to pay a debt I did not owe. XXXX XXXX was very nasty and rude to me as well and I had to hang up on him several times because his tone was very harsh and abusive. 
On XX/XX/XXXX, I called Professional Debt Mediation and spoke to XXXX XXXX about my account, that it was currently in litigation because I filed a lawsuit against the XXXX at XXXX XXXX to clear my credit and was notified in court by XXXX attorney that there is no such business named " The XXXX at XXXX XXXX '' and it is not listed with the Department of the Secretary of State. I explained to XXXX XXXX that I wanted the collection efforts to cease and remove the debt from all three credit bureaus because they are reporting the creditor as " XXXX XXXX at XXXX XXXX '' and this company does not exist. Therefore who are they receiving this debt information from because XXXX XXXX states they are not the responsible party reporting this debt and XXXX XXXX at XXXX XXXX never existed? XXXX XXXX told me that it does not matter that the company does not exist I still owed this money. I explained to him once again that I do n't owe this money and stop reporting erroneous information to the credit bureaus because I 've recently been declined a much needed mortgage loan for my family but was declined because XXXX XXXX at XXXX XXXX is showing as a collection account since XX/XX/XXXX reported by XXXX XXXX XXXX for a company that does not exist. I provided the printout of the Department of Secretary of State stating there is no corporation named XXXX at XXXX XXXX as well as the court documents stating I had an ongoing case regarding this matter. XXXX XXXX refuses to verify this information with XXXX and the XXXX at XXXX XXXX because he wants me to pay this debt and do n't care what documentation I submit. 

Please help assistance me in this manner because although Professional Debt Mediation will continue to report this erroneous information violating my FCRA rights.

Company response to consumer: Closed with explanation