Consumer complaint received 2016-02-23
Company: Navient Solutions, LLC.
State: NV
Product: Student loan
Sub-product: Non-federal student loan
Issue: Getting a loan
Sub-issue: Qualify for a better loan than offered

Complaint:
On behalf of myself and the graduates of XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ) a XXXX XXXX XXXX XXXX ; we 've witnessed a milestone for the XXXX XXXX , XXXX students Debt Relief program through the U.S. Department of Education. The Debt Relief offered to the XXXX XXXX , XXXX students, acknowledged by the U.S. Department of Education, that students whom attended a for-profit educational institution, now face a debt in which the degree obtained can never be paid off. 
Myself and classmates whom attended XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) acknowledge and agree, they 've defrauded on multiple counts that include : 1. XXXX of XXXX falsely represented its academic programs as a good investment despite the fact that it knew that the default rate on student loans for its graduates within three ( 3 ) years of graduation may be well up to XXXX % ; and despite the fact that the loan payments students were saddled with prohibits students from being able to live financially independent. 
2. XXXX of XXXX falsely represented to ( your name ) and his fellow Classmates that they could expect to work at some of the biggest and best companies in the world with their degrees from XXXX of XXXX. 
3. XXXX of XXXX knew that many of the businesses hiring in the field of XXXX XXXX would not interview or hire XXXX graduates because of their poor reputation. 
4. XXXX of XXXX hired alumni who could not find jobs and taught as professors or teachers ; having no real world experience or any certifications or history of teaching. 
5. Many of these instructors admitted to the Plaintiffs that they did not have the experience or the knowledge to teach the courses they were teaching. 
6. Myself fellow Classmates independently searched for required internships and externships that many times had no relation to their respective fields of study. 
7. Myself and fellow Classmates who eventually did graduate from XXXX, soon found out that their degrees were not worth the financial investment they 've made and rather nominal or less than nominal value to prospective employers hiring in their field of study. 
8. Contrary to XXXX 's quota driven salespeople 's representations, at all relevant times, XXXX had a poor reputation in the XXXX industry. 
9. To keep enrollments up, and receive more tuition payments, teachers and professors at XXXX were pressured to pass students who did not attend classes, did not complete their coursework, or were not achieving passing grades. 
10. XXXX 's quota-driven admissions representatives, pursuant to their policies, were directed to methodically avoid discussing the true facts and figures with prospective students. If prospective students raised the issues, the quota-driven admissions representatives lied, changed the subject, or knowingly misled the prospective students. 
11. XXXX 's of XXXX Career Services department was staffed by unqualified individuals. The Career Services Department consisted of XXXX person, who was also a student at XXXX, who did little more than direct graduates to websites with job listings that they could find themselves, such as XXXX or XXXX, or provide compilations of such listings mined from such websites. Moreover, many of the listings provided to Class members had no relation to their respective fields of study. 
Many Class members, upon finding out about the inadequacies of an education from XXXX, the degrees were essentially worthless in which decided to obtain degrees from other educational institutions. However, many educational institutions policies do n't accept credits/degree 's from Nationally Accredited institutions and Class members were forced to either not attend school.

Company response to consumer: Closed with explanation