Consumer complaint received 2023-09-20
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
On XXXX, XX/XX/XXXX, I, received a letter from the United States Department of State Passport Agency indicating that I was ineligible for passport services due to the Department of Health & Human Services certifying that child support arrearages were owed. And, that I was to make appropriate satisfactory arrangements with the state child support agency within XXXX  days or my passport application would be denied. 

So, I visited the business, located at XXXX XXXX XXXX XXXX, Department of Child Support Services, and explained the aforementioned to the attendant. I was provided with a printout of a State of California - Health and Human Services Agency Financial Case Audit Report, wherein it named XXXX, XXXX as obligor, and XXXX, XXXX XXXX as Obligee for Debt Type : CHILD SUPPORT SERVICES, in the amount of a total balance due of XXXX, {$980.00} per month as of XXXX XXXX XXXX - XXXX XXXX XXXX, with interest I explained to the attendant that this was my first time hearing of this alleged debt. I asked if there was a copy of a Lien, a written personal responsibility contract or agreement, enrollment package or application, or a Judgement in which I could verify signatures and confirm I am obligated to pay. The attendant said no. So, I decided to check my consumer credit report for deficiencies.

A copy of my consumer credit report did indeed reflect damage to my credit rating, due to an unpaid loan wherein it named the alleged creditor or debt collector : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX 

I am officially disputing this debt due to, this is not my debt. 

I did not borrow or agree to be charged {$76000.00}. I had no personal knowledge of this transaction. I did NOT give XXXX, XXXX XXXX or XXXX XXXX XXXX  permission to misappropriate my identity information to open consumer credit accounts and incur debts in my name. I will not assume liability for any unauthorized procurement of credit in my name that I did not benefit from. I suggest you correct your billing errors and name XXXX, XXXX XXXX as the Obligor and go after her.

Provide me proof within XXXX that I made an agreement, with full disclosure of facts, to borrow and pay back {$76000.00}, or send certification that this matter was reported in error so that I may forward it to the passport agency for release of any hold on my passport application process.

Furthermore, provide proof that you followed these simple civil federal requirements and procedures for voluntarily establishing paternity, and how you afforded all due process rights by way of oral, video, or audio and in writing of the alternatives to, legal consequences of, and the responsibilities that arise from voluntarily acknowledging paternity per 42 U.S. Code 666 - Requirement of statutorily prescribed procedures to improve effectiveness of child support enforcement.

Also, provide proof of the terms of an oral or written personal responsibility contract entered into that I would have to be in compliance with or committed to cooperate with per 42 USC 603 ( 5 ) ( c ) ( iii ) ( III ).

Thankyou, By : XXXX : XXXX.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief