Consumer complaint received 2022-09-10
Company: EQUIFAX, INC.
State: SC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-issue: Other problem getting your report or credit score

Complaint:
CFPB*****CFPB******CFPB*****CFPB*****CFPB******CFPB*****CFPB******CFPB***** ******THIS IS NOT A DUPLICATE *****THIS WAS NOT WRITTEN BY ANY 3RD PARTY OR CREDIT REPAIR COMPANY I am writing in refrance to several issues I wii lay them out by number in hopes that all that is ever allowed after a credit bureau respondeds is for feedback because what is the sence or what good does this whole process do when the CFPB does nothing when the Buraeu 's responce is not even relevant or doesn not answer the questions or concerns of the consumer????? 

*******QUESTION FOR CFPB : why is ut that you all do not allow us to comment on the responce from a bureau when it is readialy and visible by all that their responce does not cover us as the consumers question, concerns or give us a relivent asnswer? why do youy not enforce your own guidelines as to what the resonce should entail? 


*******Question for CFPB : why is nothing done by your office about the violation of consumer rights? i have had an attorney just look over my complaints and the responces to see if i am missinformed as to what i am characterizing as willfull neglect torward my rights, and overall credit accounts by the 3 MAJOR BUREAUS AND WAS REASSURED I WAS NOT AND WAS INSTRUCTED TO REQUEST THAT YOU ANSWER THIS QUESTION IN WRITING BECAUSE IF YOU ALL READ AND DO AS YOUR COMPANY AND THE FCRA SAY THEN YOU ARE WILLFULLY ALLOWING THE BUREAUS TO NEGLECT THE VERY PEOPLE THAT PATRONS WHO WHO HOLD A GBOVERNTMENT OFFICE SWEAR TO PROTECT WICH BECOMES MUCH MORE THAN A CIVIL INTEGRETY ISSUE SO PLEASE SIR OR MAAM, i AS ONE OF THE PATRONS YOU HAVE A SWORN DUTY TO PROTECT MOSGT HUMBELY REQUEST AND ANSWER, AS TO WHY IT APPEARS YOU HAVE SETTLED INTO YOUR TAX PAYER PAYED POSITION WITH YOUR POPCORN TO WATCH THE SHOW AS OPPOSED TO CORRECTING THE WRONGS YOU ARE LITTERALLY SEEING RUN ACROSS YOUR SCREEN??????? 

***** Equifax XXXX ( CFPB I am seeking monatary damages for this violation please ) I have been in contact with equifax for several XXXX now I pay for their pre XXXX XXXX of their credit monitoring and have kept my subscription up to XXXX despite the INABILITY TO SEE MY SCORE WHEN I LOG ONTO THE APP, OR THEIR WEB SITE THIS HAS BEEN ON GOING FOR AT LEAST 2 MONTHS SINCE MY FIRST COMPLAINT TO THEM AND DESPITE ( NON EXAGERATED ) HOURS UPON HOURS ON THE PHONE ONLY TO BE HUNG UP ON OR DISCONNECTED FROM THE ONLY ANSWERI GET IS " MY FRIEND I SHALL REFER THIS TO OUR ESCALATION TEAM AND IF YOU BE LIKING THEY WILL BE CALLING YOU WITHIN THE NEXT XXXX BUSSINESS DAYS, fOR THIS I AM VERY SORRY BUT THER IS NOTHIN MORED I CAN DO THANKYOU FOR CALLING EQUIFAX BY BYE ****mY PHONE RANG I TIME AND SAID EQUIFAX ON THE CALLER ID AND WHEN I ANSWERED THERE WAS NO ONE THERE THEY HAVE SAID THIS ESCALLATED TEAM XXXX TO ME AT LEAST 6 TIMES IN 2 MONTHS AND NO ONE HAS EVER FREACHED OUT i HAVE BEEN FORCED TO SUBSCRIBE TO XXXX XXXX IN ORDER TO SEE AN ACCURATE SCORE IN A TIMELY BASIS FOR THIKS I am seeking that they arfe forced to fix the issure with the account i have been paying for and I should be allowed to seek the maximum damages allowable for this violation 2.Equifax has putting it politlkey been addressing my score in a very biased mannor sir or maam through out the process of major disputes i looked passed the irrregularities but not that there afre not multipule disputes going on I can no longer turn a blind eye to the wrongs that are being done to me and this must stop its XXXX like this why people hate folks that are in your positioins ***this instance starts on XX/XX/XXXX all major disputed files have been settled only file left under dispute is a {$38.00} dollar XXXX XXXX b ettween XX/XX/XXXX ( XXXX ) only XXXX was that I paid all my credit cards down and 2 inquirires and they lowered my score toa ( score XXXX ) so for paying revolving accoungts down over {$800.00} and 2 inquiries and the same account that was already under dispute remained there they dropped my score XXXX points for doing the correct thing how is that either fare or right or even correct but these kind of irregularities are a regular accourance ikf you look backk 30 days futhher there is 2 instances with similar outlining circumstances whre in one day they dropped my score XXXX points with no negitives for weeks surrounding the drop and another time same exact thing with no negitives abound for weeks all the sudden they drop my score XXXX points something has got to be done about this there is no way a man should pe penilized for doing the right thing CFPB****CFPB****CFPB*** I pray that you will not let them issue another nonsence responcer to these very serious issues please and thank you

Company response to consumer: Closed with explanation