Consumer complaint received 2023-01-17
Company: Movement Mortgage LLC
State: SC
Product: Mortgage
Sub-product: FHA mortgage
Issue: Closing on a mortgage

Complaint:
Helper in need of help! 
Hello, I am in dire need of assistance for an urgent matter. After being invited to live in a house from a nonprofit ( The XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX ) for whom I was providing services for, and had been a huge part of my life has turned the offer of to help into nothing more than strong arm, intimidation tactic to myself and my XXXX XXXX XXXX son. 
This man owns XXXXXXXX XXXX XXXX XXXXXXXX, and and is the Founder of XXXX XXXX XXXX told my son and myself to stay in the house as long as we wanted. He then had XXXX XXXX, realtor and XXXX for the same foundation working to get me approved for a mortgage to purchase the home. 
After realizing that his intention to help us during this time had turned into a high pressure situation that I wasnt prepared to handle, leaving me to feel an enormous amount of stress during an already difficult time. I asked an independent mortgage broker to help guide me through this process, because I began to distrust them. I began documenting our conversations and email/text conversations. 
A gift letter was produced to cover the closing costs, as I explained to them that I would never be approved and had no way of getting XXXX dollars. I told them repeatedly to put it on the market if that is what they needed to do. I expressed my gratitude, and my concern for how it was being handled. 
I received texts, calls from XXXX, XXXX, and the mortgage company. 
I was informed that they had received a donation to cover the closing cost and that I would need to sign the gift letter. 
The document was signed and I have copies of it. After reviewing the document, I noticed that the name of the donor was an employee of XXXX  and a board member of the foundation, I wanted answers. XXXX XXXX signed this letter, stating I am his uncle. In fact, I do not know the man. 
I was told repeatedly that I had nothing to worry about and I should trust them because we are family. I did not like my situation. While awaiting my XXXX XXXX XXXX for XX/XX/XXXX, my son and I were approved for the mortgage on an FHA loan. I have these documents as well as the mortgage company at Movement Mortgage. The mortgage company and its representative can also provide all documentation needed. 
We were set to close on XXXX XXXX. 
The appraisal was done, and it didnt appraise for the selling price. 
XXXX, XXXX and myself were all told about the appraisal. This was right after XXXX when I received a group text from XXXX and XXXX, outlining how they were going to give me a raise of XXXX dollars a month, but garnish it for a year until the gift letter was paid off to XXXX. He outlined what he now would garnish my pay as a XXXX contracted employee, to repay a gift that I had never asked for. He also wanted me to pay for a shower door that he had installed for the house. 
When I told XXXX and XXXX that I quit, my son and I were served with eviction papers, signed by my realtor XXXX XXXX. I have filed a complaint with XXXX regarding her behavior and manipulation during this time. We were given a 30 day notice 4 days after the eviction notice was issued. I requested a court appearance where I will also show the pertinent information. 
He refused to give me any of my equitable investment and had our water turned off for almost XXXX. 
I could not get the water in my name, even though I had electricity, internet services proving that I was in fact residing there. I also provided my mortgage agreement, but I was refused. 
We were without water and facing eviction, with all monies being held until we were out of the home. 
There is so much more to say, but Im afraid of the retaliation and intimidation from these people. I feel like this is beyond my ability to handle without someone to intervene or help us with our situation. I will be in court for the eviction on the XXXX, while recovering from my XXXX. Im hoping to hear back with any questions or comments on how to proceed. Thank you so much for your consideration. 
XXXX XXXX XXXX, XXXX

Company response to consumer: Closed with explanation