Consumer complaint received 2022-11-10
Company: UNITED SERVICES AUTOMOBILE ASSOCIATION
State: AL
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Managing the loan or lease
Sub-issue: Problem with the interest rate

Complaint:
To whom it may concern As a federally protected Consumer, I was uninformed on XX/XX/22 when I entered this consumer credit transaction with USAA. I WAS NEVER given any notice that I had a RIGHT TO RESCIND my contract which under the Consumer Credit Protection Act 15 USC 1635A which is a violation of MY CONSUMER RIGHTS. I also have attached my contract below that has a plethora of violations in it which makes it NULL AND VOID.

In my contract on the first page where you see 3 different charged amounts, my ANNUAL PERCENTAGE RATE and my FINANCE CHARGE are NUMERICALLY different which is a violation of FCPA 15 USC 1606A where it states that nominal annual percentage rate which will yield a sum equal to the amount of the finance charge when it is applied to the unpaid balances of the amount financed. This company is big enough to have lawyers who now the laws which means they willfully and knowingly violated me which is a violation of FCPA 15 USC 1611. Also, on the first page they have the different amounts that I owe which is very misleading and made it hard to comprehend what I actually owe. Also, when I went back and did the number seen on my contract my annual percentage wouldve cost me XXXX dollars but that doesnt add up with the XXXX XXXX that is presented to me in the last box with all the numbers added up that were shown on the contract the total price wouldve came out to XXXX. THATS XXXX XXXX DOLLARS over what was said to be the total amount I would have paid which violates FCPA 15 USC 1692E one again. Because those numbers are both false and misleading. On the FOURTH page of the contract under PRIVACY and NOTICE OF INFORMATION FURNASHING, I wasnt CLEARLY AND CONSPICOUSLY shown that I was giving USAA permission to use my CREDIT CARD ( SSN ) for their own personally ( TWICE ) use which means they used it without IMPLIED or APPARENT authority nor did them using my CREDIT CARD ( SSN ) benefit me at all. 
Which is a violation of FCPA 15 USC 1602K and 15 USC 1602P. on the SIXTH page of the contract under INSURANCE they did not CLEARLY and CONSPICUOISLY present to me where they violated my rights under the FCPA 1605C where it STATES Charges or premiums for insurance, written in connection with any consumer credit transaction, against loss of or damage to property or against liability arising out of the ownership or use of property, shall be included in the finance charge unless a clear and specific statement in writing is furnished by the creditor to the person to whom the credit is extended. I AM THE ORIGINAL CREDITOR, and my credit was extended to USAA which means this is a violation. It is also a violation of FCPA 15 USC 1602K and 15 USC 1692E Because not only was it FALSE AND MISLEADING but it was written in small print which means it wasnt presented CLEARLY AND CONSPICUOIOSLY.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation