Consumer complaint received 2022-09-23
Company: LD Holdings Group, LLC
State: CO
Product: Mortgage
Sub-product: FHA mortgage
Issue: Closing on a mortgage

Complaint:
Good Morning XXXX & XXXX team! 

XXXX XXXX asked for letter from my employer which is not really necessary and they asked only to disqualify the best rate they committed in the past as I have made Escrow payment of $ XXXX year before. 

They told me one day before scheduled closing date ( XX/XX/XXXX ) that I don't qualify for FHA ( XXXX XXXX ) and asking for additional significant downpayment in unreasonable time period so that they can list and sell the house for better rate and charge/ extort high interest rate as well. 

They stopped responding to my emails & phone calls to build up XXXX  for the buyer/victim. 

I am looking for your kind intervention to resolve this issue and to ensure no one else undergoes similar issues with XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 

Here is the email communication from me for our reference to review and have told all the below points over phone calls with the individuals I spoke to before they decided to disqualify my FHA eligibility. 


From : XXXX XXXX XXXX : Thu, XX/XX/XXXX at XXXX XXXX  Subject : Re : Letter of Intent to Occupy as XXXX XXXX [ Home we purchase in XXXX ] - Home Loan Closure Financing Purpose To : XXXX XXXX XXXX, XXXX XXXX XXXX Cc : XXXX, XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX Good Morning XXXX  XXXX! 

Here are the following strong reasons & evidence for my claim as XXXX XXXX  ( XXXXXXXX XXXX XXXX ) : 1. My immediate family ( Spouse & kids ) is going to live in that house from the time we close and kids will be going to XXXX XXXX including my primary residence as well. 
2. My daughter has already informed her classroom teacher in XXXX that she will be moving to XXXX  by XXXX. 
3. We have evidence that we have provided Move out Notice to our rental property we are residing in XXXX and our current lease expires by XX/XX/XXXX. 
4. My Supervisor has provided written confirmation through email that I have work responsibilities in the XXXX location and XXXX as well to work with our Vendor partners while my work location from XXXX is based out of XXXX. 
5. I have copied HR in our conversation that I will be buying a home in XXXX  as a primary residence. 
6. While I need to work from XXXX, I will stay at my friend 's place and I will not incur any expense for my stay in XXXX for work purposes. I will work from the XXXX XXXX XXXX  whenever I need to be in XXXX  and will commute from my primary residence we are buying through XXXX XXXX. 
7. We have an Interest rate lock of 4.5 % until XX/XX/XXXX as per XXXX loan estimate shared by XXXX XXXX XXXX XXXX which they claim as valid until XX/XX/XXXX which is inaccurate. 

Can you please take it to your upper management for additional review considering all my claims and I can provide necessary evidence for all of the above claims to be my primary residence and I see no issue will be raised by my employer when I claim my primary residence as XXXX  while my current work location is XXXX, XXXX. 

XXXX XXXX : I will need your support to raise this request to upper management from your side as well. 

Kindly do the needful. 

Have a Great Day! 
Stay Safe & Healthy! 

Thanks! 
Best Regards, XXXX

Company response to consumer: Closed with explanation