Consumer complaint received 2015-11-16
Company: NATIONSTAR MORTGAGE LLC
State: OH
Product: Mortgage
Sub-product: FHA mortgage
Issue: Loan modification,collection,foreclosure

Complaint:
Aurora Loan Services has foreclosed on us for the XXXX time. first in XXXX and we hired an outside mitigation company to help with the paperwork because of the EXTREMELY poor and frustrating cust. service Aurora provided. While in mitigation they were still foreclosing and I got a Sheriff Sale sign stapled to a tree in my yard. We ended up being able to come up with all the $ XXXX XXXX change they ( aurora ) wanted. Before the ink was dry on the paperwork my loan was transferred to XXXX in XXXX ; then to XXXX XXXX XXXX and then back to Aurora, who started foreclosing immediately in XXXX. With each transfer of my loan, our payments increased from {$750.00} to {$900.00}. circumstances in our life in XXXX did not include paying another {$1000.00} to outside mitigation and we kind of " gave up ''. I spoke to an attorney who told us to file Ch. XXXX bankruptcy, which we did. The payment arrangements did not fair well for us and our bankruptcy was dismissed. I then received info from XXXX regarding the mortgage abuse/mishandling of the well known banks that have since agreed to " settlements '' for each victim of their schemes. I received XXXX checks each for {$300.00}, XXXX named Aurora and the other named XXXX XXXX XXXX. All the while my home was scheduled for sheriff sale. I called many lawyers who knew nothing of how to stop the sale or they wanted thousands and thousands of dollars to " try ''. I ended up filing a motion to stay the sale and it was granted. I did not file other motions within the allotted time and foreclosure process began again. I gave up at that point. The house was " sold '' to Aurora loan Services on XXXX XXXX, XXXX. Aurora, mind you, had " ceased operations '' in XXXX, and transferred my loan to Nationstar. I hired an attorney and paid him {$500.00} to assist me in our distress. He ( attorney ) did n't even file a notice with the court that he had been retained by us. in XXXX of XXXX the sale was confirmed and that 's when I heard from the atty that it was too late. Since XXXX of XXXX I have researched and found that documents filed in XXXX and XXXX, same document ( mortgage ), DO NOT MATCH. I have also discovered that the Assignment to Aurora from XXXX XXXX Mortgage was dated AFTER they file to foreclose and also that the signatures on the Assignment are those of known " robo-signers '', XXXX XXXX XXXX and XXXX XXXX. These are forged/fraudulent documents being used against us to steal our home. and being that the atty that we hired failed in his duty to do his job, my family will be evicted on XXXX XXXX. My credit report shows XXXX XXXX XXXX and Aurora and Nationstar. My loan originated in XXXX with XXXX XXXX Bank. I now have a judgement stating that we owe almost $ XXXX to XXXX XXXX XXXX. I have a MERS ID # yet nobody ( parties which we sent our payments to ) knows how or when that happened. Nobody will give us a straight answer about anything pertaining to our loan. Ive searched the XXXX website under XXXX XXXX and can not find my loan. The foreclosures in XXXX and present, are both being/have been processed by foreclosre mills that produce whatever document looks legit to the court. yet they contradict XXXX another. Being that I am not savvy to the legal system and it is not user friendly unless you are an attorney, I am being rail roaded by fraudsters for their greed and misconduct.

Company response to consumer: Closed with explanation