Consumer complaint received 2017-01-18
Company: Professional Debt Mediation, Inc.
State: GA
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Disclosure verification of debt
Sub-issue: Right to dispute notice not received

Complaint:
I have not been aware of this debt until XXXX/XXXX/XXXX when I did a through check of my credit reports due to having identity theft in the past and was wondering why certain things were on my credit that I was not aware of. I got an apartment at XXXX XXXX in XXXX XXXX. After my first week I noticed their was some mold in the laundry room and also in the closet. The management would not come do anything I went to the code enforcement agency and they told me to give them time. The management sent some people in to paint over the mold in the closet and the bacteria in the laundry room was spongy so they left it growing on the walls. My baby got sick several times and going to the ER they told me her XXXX could have 95 % been caused from the mold, I moved my daughter out and stayed int he apartment alone. I then noticed one day bed bugs on my brand new mattress and also all over the apartment and notified the management. The manager said they were getting them under control and that that is why they had me sign XXXX different bed bug affidavits and read up on how to recognize them. She then told me it was one of the neighbor 's and they were moving and after that someone would come in and treat the carpet and I would be responsible for treating my personal items. I agreed although that was not right and was a violation to have me move in knowing the bugs were present. A day or so after that conversation I woke up to bites all over my body as well as my boyfriend 's due to the bed bugs. I reached out to management again and they told me I had to wait for treatment. I told them I could not live their any longer it had only been 3 months and I was in an apartment filled with mold and bed bugs.I told her I would be gone before the XXXX and that I would pursue any further issues with health code violations, she agreed i could terminate my lease. I left thew apartment XXXX XXXX and move home with my mom and daughter and never heard anything else from the company. XXXX/XXXX/XXXX when I checked my credit and saw that and the amount I was sick, I looked online and on the court calendar I saw my name with an eviction next to it, I never was notified of an eviction, how could I get evicted without being present. A notice of eviction would had to have been served to me which none never was because I did not live on that property and was told my lease would be terminated due to the condition of the living space it was not equipped for humans to live in. I received a packet from a 3rd party company, that information was shared with them without my consent also a violation of the law I am aware of. I saw payments for several months after I left along with charges for gas lights and water, how is that even possible? I paid for the time I was their and due to the negligence of the complex i want this removed from all XXXX credit bureaus as my information was shared without my consent and the information reported is incorrect and i do not owe any debit this company and it is ruining my chances for better opportunities and looking negatively on my report as a collection. Also trhis debt was removed and then added back onto my credit3 days later without any notice or explanation. Please remove this collection and make sure they never access my information without my consent again.

Company response to consumer: Closed with explanation