Consumer complaint received 2022-03-13
Company: CAPITAL ONE FINANCIAL CORPORATION
State: IN
Product: Debt collection
Sub-product: Credit card debt
Issue: False statements or representation
Sub-issue: Impersonated attorney, law enforcement, or government official

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX ) has been sending me numerous debt collection letters continuously every week via mail that implicitly say they are a law firm called XXXX XXXX XXXX ( XXXX XXXX ). The website has a listing of several lawyers, which of course appears they are suing you ( me in this case ). 
1 ) It is against the LAW to lie and deceitfully misrepresent XXXX  as a law firm who has lawyers on their website. 2 ) It is against the law to lie and deceitfully misrepresent XXXX on a website as a group of lawyers 3 ) XXXX has lied on numerous occasions over the past 2 years by sending me more than 60 ( sixty ) letters and 50+ emails that lie and deceitfully misrepresent XXXX as the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX I live. 4 ) XXXX is lying and deceitfully misrepresenting that there is a law suit against me, 5 ) it is against the law to lie and deceitfully misrepresent themselves as a government office by representing themselves as XXXX XXXX XXXX XXXX XXXX 6 ) It is against the law to lie and deceitfully misrepresent themselves as Capital One Bank and 7 ) it is against the law to lie and misrepresent that Capital One Bank is suing me 8 ) it is against the law to use the name Capital One Bank when that actual bank is not suing me 9 ) it is against the law to lie and misrepresent deceitfully using language that reads exactly : " Capital One Bank USA vs. XXXX XXXX XXXX  in XXXX XXXX XXXX XXXX '' and provides a fake case #. 10 ) Multiply all ten of those offences by 60 letters and 50 emails. 

So all toll they have lied and deceitfully misrepresented themselves over 600 times via US MAIL ( that's mail fraud ) and + 500 times via email ( which is wire fraud ). 600+500 = 1,100 ++ counts of mail and wire fraud. I want the CEO and all the executives of XXXX or if its an LLC I want all members ( XXXX XXXX XXXX XXXX XXXX  XXXX ) to be held liable for each count of fraud. I want their names ( First name, middle name, and last name and their home addresses publicly posted on line that they are committing mail and wire fraud repeatedly and should be ALL individually sued and named in the lawsuit by the government of the USA. 
How is it possible in the year 2022 that the Consumer Protection Agency ( an Official US Government Agency ) has missed identifying these lies and deceitful misrepresentation for years and I'm only 1 person. Multiply those practices by the number of people receiving the same mail and wire fraud. = 1,100 x 5 million people ( # of people they are harassing ) = one large number of counts of fraud and harassment. But yet, the Consumer Protection Agency knows nothing of it, because if they did, it wouldn't be occurring. So either CPA leadership is asleep at the switch or the Agency " suggestion box '' is overflowing with tips on what is going on and you don't give a XXXX even after all these years. Its 2022, there's a real XXXX going on, and you can't stop some XXXX firm from stopping these unlawful practices in such large volumes ... ... What am I missing here? Is it that you don't have the technology to stop them, don't have regular mail or email or phones in your offices to communicate with XXXX, or that you don't have your own XXXX XXXX to send threatening letters to them ...? Come on guys/gals its 2022, the US government is going to issue digital currency soon and you guys/gals are still in the 20th Century. Does CPA actually stand for something or is it just that - an acronym. 

Please try to call the CEO XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX and all the others ) of XXXX  and blast him personally deceitfully lying and misrepresenting HIMSELF for harassing ( yes, harassing in the definition of the word ) me over 1,100 times over the last 2 years. He/She knows exactly what's going on and does nothing to stop it .... Also, please tell him/her/it/insert correct pronoun that I said hello and thanks for lying and harassing me for 2 years repeatedly. That person must be a real winner knowing all those practices are illegal and does nothing. Please tell that wonderful person I said hello personally, and that he/she is being sued personally the the United States government for real. 

Very Best Regards to all the workers at CPA. 

Sincerely & Respectfully XXXX XXXX XXXX  Please remove any personal information. thank you. Please feel free to edit this and remove any part that is defamatory or unfriendly towards CPA

Company response to consumer: Closed with explanation