Consumer complaint received 2022-06-16
Company: Amsher Collection Services, Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Report provided to employer without your written authorization

Complaint:
I contacted the customer service department due to my essential service interrupted, after i have sent in a billing dispute in XXXX of 2021 to the obligor, I ask why is my service turn off the agent told me because I had miss my payment and my account is now on suspension for 68 days. I explain that is incorrect because I had already tender payment and pursuant to 3-603. TENDER OF PAYMENT. ( b ) and 3-604. DISCHARGE BY CANCELLATION OR RENUNCIATION. the debt is discharged. I submitted tender payment, UCC 3-603 TENDER OF PAYMENT and endorse the coupon that was attached to the statement that was sent through Interstate and Foreign Commerce in violation of OCGA 16-9-52 and OCGA 16-9-93.1 in the mail. I also told them that once my data elements are captured that instrument is consideration. 3-419. INSTRUMENTS SIGNED FOR ACCOMMODATION. The agent tells me they cant find it and without my knowledge the agent acted on my behalf to issue a missing payment. When the payment is not missing. I explain to the agent that I sent a billing dispute in XXXX of 2021 and no one responded or sent any notification to me. Once the 30 days has passed and the CEO have not responded to me, silence is acquiescence under law, and based of the policy that XXXX has under Arbitration once a billing dispute is sent the end user should not be billed or service to be interrupted till their is resolution furthermore, I am not authorized to use Federal Reserve Notes pursuant to Title 18 U.S C 8. I have told the agent they are in violation of Federal law and in breach of contract with the government in violation of the Public Utility Regulatory Policies Act of 1978/92 STAT. 3134 PUBLIC LAW 95-617, section 115g ( 2 ) ( A ). Not only did the agent ignore the law and the billing dispute they also sent me threatening texts messages, extorting me and threatening me that if I dont pay in a certain time frame my service will be turned off and I will be without service till I pay with FRNs or debt card. The agent named XXXX who was acting as manger said to me that I have to pay the bill to get my service back on. Furthermore, they are in violation of 18 USC 914 by forcing obligations and impersonating congress pursuant to 18 USC 912. Whereas XXXX  has not produced the contract pursuant to 31 USC 3718 to collect 18 USC 8 obligation or security of the United States XXXX XXXX XXXX XXXX XXXX is sending threats though Postal mail and has divulge my my account to Two Nonaffiliated Parties WITHOUT MY EXPRESS WRITTEN CONSET OR MY KNOWLEDGE. To collect a debt I dont owe PURSUANT TO 18 USC 8 and HJR 192 -Public Law 73-10 I cant owe or have debt. XXXX has violated 15USC 1692c- Communication in connection with debt collection. I already tender payment and give my assign SSN on the application that DID NOT HAVE AN OMB # ON IT. had me fill out a form without a OMB number on Its paper pursuing to the Paperwork Reduction Act ; we are not obligated to submit a personal information on any form that does not display a valid 0MB control number. I was told that I have to sign the application that XXXX issued to get the phone instead of the SSA 89 form with an OMB # on it. The agent restrain me from getting the phone if I did not sign and put my data elements on the form issued from XXXX XXXX XXXX XXXX XXXX I have been without service since XXXX and this has been emotionally draining to me and to not have something that I have already paid for with SSN and to be violated multiply times is unacceptable. I have sent in more then enough Endorse coupons to tender payment and a 1099a and still have not gotten my service on. XXXX  has breach our agreement twice now by sending my account with my private data on it to two Nonaffiliated Parties and also violated the privacy act.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation