Consumer complaint received 2022-06-12
Company: BANK OF NEW YORK MELLON CORPORATION, THE
State: TX
Product: Money transfer, virtual currency, or money service
Sub-product: Mobile or digital wallet
Issue: Fraud or scam

Complaint:
a great friend mine that My daughter and I lived with for five years. And was very close with XXXX. He loved me and my daughter a lot. He told me many years before he was going to leave my daughter and I, his assets when god was ready to take him. His health was fairly good at that time. He got XXXX pretty good. Still had to speak through a hole in his throat. Could still walk up and down our stairway XXXX to check on us. We decided to move due to another clos family member was very deadly sick. Not seeing or hearing from our great friend as often as usual within the years. And his death we were never aware of ten years later. By researching myself I also seen he listed me and my daughter as his spouse and adopted child. As I researched more I seen someone has been using my identity and the commissioner allowing this not only that. But refusing me of knowing of my rights and information Pertaining to myself and my daughter of assets and insurance and many other many other things. Removing my identity Information or unlisting me in any way to contact me as in mailing address, email, phone numbers, also Ive seen tampering with my name. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Also stating me unable to read or understand so my benefits would either go to a care taker or someone other than my self or family takes full.care of me and my benefits thats for me. 
I have something I ran across that has proof of whomever this is changing whats right to something thats very wrong. 
Ive also seen that someone other than me is selling my property and stock and pretty much taken over everything. Ive tried and tried to contact many of people and ask for help. But of course unable to receive any response back. Of what action I need to take. They also has a way to see what I do on my phone change whatever they need too also Im able to see what apps or websites they have been on or are on, Im able to see this by clicking my home bottom twice and seeing whats open and what they have actually been on and changed. My emails pertaining to my info I try to click on and get info always redirected to something else. I receive certain emails or request info but always redirecting to something else. Im totally clueless what to do next my prepaid accounts also read that there are funds holding due to something not true and from what it looks like to me changing money to however they receive it in another country. Theres also something pertaining to a breach my info was Involved in witch Im sure thats all unthrue also. Im owed from past taxes Im unable to receive. I received emails of deposits of banks accounts I closed a whole back. XXXX is the one prepaid thats holding and Im unable to receive the steps I need to take next ..other companies involved are Cfpd, HUD housing , energy company, water works, treasury department XXXX TxDMV, human Heath services , rail road retirement, teachers retirement, tax department of insurance, veterans affairs, Ssi, White House , grants or benefits Dept, Estate rental or sales Dept. Tax Dept, XXXX XXXX  XXXX, XXXX XXXX, XXXX XXXX login .gov identity theift, XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX, stock and exchange, irs,

Company response to consumer: Closed with explanation