Consumer complaint received 2021-06-14
Company: Preferred Collection and Management, Inc.
State: WV
Product: Debt collection
Sub-product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
A company called and claims to be XXXX  ( XXXX ). Saying I have taken out a loan for XXXX dollars from an online company called always XXXX XXXX. The loan they said was direct deposited to the bank of XXXX in wv. The loan was made on XX/XX/XXXX under my name account number they gave me was XXXX. They also said I worked for a company called XXXX and that they gave the Lender my information to the loan company. I have not worked since XXXX. They have all my information including my social security number, phone number and address they read it to me, i didn't tell them yes or no if that was correct. I have not even received a bill or anything from this company. 
The company doesn't even service wv. 
Here is a copy to prove that from their web page. ( XXXXXXXX is an advertising agency only, not a financial institution or lender. XXXX will place you with one of several loan providers depending on the information you submit on this website. Not all lenders can provide up to {$1000.00}. Cash transfer time may vary between lenders. Please be sure to review the terms and conditions of each service prior to doing business with them as XXXX XXXX charges vary by lender. This service does not constitute an offer or solicitation for short term loans in every state and may or may not be available in your particular state. To be considered for a loan, a customer must : Reside in the United States, Be employed, Make $ XXXX per month, Have a bank account EXCEPT for those bank accounts in : Arkansas , Connecticut , Georgia , Maine , Maryland , Massachusetts , New Jersey , New York , North Carolina , Ohio , Pennsylvania , Vermont , Virginia , or West Virginia XXXX WE DO NOT SERVICE these US states at all ( Arkansas, Connecticut, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Vermont, Virginia, or West Virginia ). The states in which this service is available may change from time to time without notice. What is the APR for a loan that I may get from an XXXX XXXX XXXX  lender? APR  or ( Annual Percentage Rate ) represents the interest rate and fees of a loan for an entire year. The loans typically offered by our network of lenders is intended to be used for a short loan term purpose that is repaid in a matter of weeks. APR is a commonly used as a way of expressing the fees of other loan types, such as mortgage loans, auto loans, and other types of personal loans. Since XXXXXXXX is an advertising agency and not a lender, we are not able to precisely quote the exact APR that your lender may offer. The usual representative APR range is somewhere between 268 % and 1457 % for a 14 day loan. IMPORTANT, you should pay your loan back on time to avoid fees and penalties. Make sure that you review the terms and conditions of the loan that is offered to you from our network and also others. The actual APR may vary if matched with other lenders outside our network. XXXXXXXX is not a USA lender, it's an advertising agency that helps match you with many participating lenders, APRs differ from lender to lender so review all terms and conditions available. Credit checks, consumer credit reports and other personal data may be obtained by some lenders from XXXX,  XXXX, XXXX XXXX or through alternative providers. Some bank to bank transfers may take up to 24 hours. Same day service may not be offered by third party lenders. )

Company response to consumer: Closed with explanation