Consumer complaint received 2022-09-24
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: WI
Product: Money transfer, virtual currency, or money service
Sub-product: Domestic (US) money transfer
Issue: Fraud or scam

Complaint:
XX/XX/XXXX, I was in email contact with XXXX marketing guy name XXXX XXXX who no longer works for XXXX XXXX XXXX XXXX. ( XXXX  ). I still have all the email correspondence. XXXX XXXX, the CEO and I signed an agreement that he provides the service and I provided the capital and we split the net profit 50/50. The contract outline several things that the company has failed to do such as weekly updates, communication, or even profit. It was two separate transactions both taking place in XXXX XXXX one for XXXX on XX/XX/XXXX and the second was XXXX on XX/XX/XXXX XXXXAs far as I'm concerned, no store or work as been done. I've tried numerous times and sent several emails requesting for updates or my initial payment back like the contract stated. I tried resolving the situation with the company and XXXX himself but I get no response. I know the email works because thats what he still sends me appointment calendars with, however, the four status update meeting arrangements that we had, he was a no show. He rescheduled and again was a no show and no follow up email. The one reliable form of communication which was slack was decommissioned without any warning. He just decided to delete the app and kick myself and numerous others off, which had all the earlier email correspondence. I sent him an email demanding to put me back and claims it was a security concern. Claimed he would send out an updated channel for communication via XXXX XXXX. Then he went dark again, no response, no action, no follow up. I got an attorney to draft a notice of breach of contract and notice to discontinue his services and he's somehow tried evading the letter however the carrier confirmed it was indeed delivered to the address on the contract. This has been one wild goose chase after another and I'm at my limits. I was discharged unexpectedly out of the XXXX for a XXXX XXXX  and this was my way to ensure I'd have some sort steady income coming. It seems XXXX and his company have committed wire fraud with several others. I Since it was wired from my XXXX XXXX account, I called them and gave them a the run down. 

XXXX XXXX took notes and swift recall and they say give it 2-3 business days so XX/XX/XXXX and see if BANK OF AMERICA the receiving bank would assist. 

I called Bank of America immediately following and the rep I spoke to just said since it was too long ago there's nothing they could do. No further assistance from them. No freeze on the fraud account, no further investigation into the matter. I still have all their banking information. I will call them again today and see if the other workers may do it little more giving the severity of this. 

XXXX USD is no small amount so filed a complaint with the Florida Attorney General, FBI, XXXX. I will continue filling until something is done. I saved all emails from and to XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation