Consumer complaint received 2016-08-24
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting
Issue: Credit reporting company's investigation
Sub-issue: Problem with statement of dispute

Complaint:
I 've disputed this last XXXX/XXXX/XXXX, XXXX/XXXX/XXXX and XXXX/XXXX/XXXX with Equifax. However, Equifax still stated, " Case or ID # XXXX The results are : We have verified that this public record item is reporting correctly. We verified that this item belongs to you. If you have additional questions about this item please contact : XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX Phone : ( XXXX ) XXXX Lien Filed XX/XX/XXXX ; XXXX County Common Pleas ; Case or ID # XXXX ; Amount {$600.00} ; Class State ; Released XX/XX/XXXX ; Verified XX/XX/XXXX ; Address : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX : ( XXXX ) XXXX ''. 
I understand that the public record is reporting correctly. However, the Ohio Attorney General already sent them a letter that this record has been vacated ( expungement letter ) and I also sent them the copy of it along with the statement of release, goodwill letters and other information. I also sent them the screenshot of a forum where same case of mine, they were able to remove the public record. XXXX and XXXX already removed it but how come Equifax can not remove it. If they have remove it for others BEFORE as what it showed in the forum, why is it so hard for them to remove mine. Where is fairness in this credit bureau??? 

This is the copy of my first complaint here in CFPB with Equifax : Hi, I used to be a traveling therapist which I amended my tax last XXXX. Ohio has been sending the notification letter/ statement or tax lien to my previous address in NM which I have n't resided since XX/XX/XXXX because I already moved here in TX . Thus, I never received the tax lien bill until I found out my credit score significantly decreased last XXXX XXXX. Since then, I inquired about the bill and took care of it last XXXX XXXX. I send out letters to credit bureaus/ agencies stating that I already paid the tax lien. But the credit bureaus will not remove the derogatory remark of state tax lien on my credit. I 'm planning to buy a house this year but because of the remark on my credit it affected it significantly. Ohio Attorney General send out expungement letters to credit bureaus to remove the derogatory remark/ state tax lien on my credit report. Attached herewith are the copies of my request to credit bureaus : The tax lien release, a letter I had sent them, and then a copy of the expungement letter from the Attorney General. In connection with this, I would like to request from your good office to help me in this case. 

XXXX/XXXX/XXXX Equifax CFPB I sent the tax lien release, goodwill letter and a copy of the expungement letter from the Ohio Attorney General. The Ohio Attorney General also sent the letter to Equifax. I took this advice from a forum because they said Equifax and other credit agencies were able to remove tax liens from their credit reports. I attached here the screenshot of one of the complainant that Equifax was able to remove the tax lien from their credit report. If they have done it with the others, how come they can not do it on my case. Thank you.

Company response to consumer: Closed with explanation