Consumer complaint received 2016-08-12
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NC
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account status

Complaint:
Recently I requested a copy of my husband 's and my credit report, and after receiving it I had to dispute several items, which were not only old, but incorrect. Thus, causing many problems for us trying to convince any new creditors with whom we tried to establish credit that the information they saw was wrong. All they saw was that XXXX wrong account, never mind the 95 % of those accounts that were paid on time and a bankruptcy that is now eight years old. 
I do n't have to tell you how screwed up our economy has become, and in my opinion these so called credit bureaus we have allowed to dictate our lives is only making it harder not for XXXX, but XXXX Americans to regain their financial status in society. The vast majority of people are not dead beats. Bad things happen to good people, those who have worked hard and did their best to maintain a good credit rating, only to have it suddenly torn away from either a job loss, an illness or a disaster that they have no control over, often going so far as to force them into bankruptcy, something that my husband and I had to do and would n't wish on anyone. But instead of being able to work our way back, because of the credit laws of being able to keep accounts up to seven years and a bankruptcy for ten, it takes people three times longer to regain their credit status, therefore, making it impossible for them to buy homes, cars, furniture and the list goes on. This not only puts a further burden on our economy, but makes people lose their dignity as human beings. Why work or bother paying your bills if nobody cares that you are trying. 
This also makes it hard for people who want to start a business, when creditors are more interested in what happened ten years ago, then now. And as an American I feel it discriminating that foreigners who come to this country are given loans to help them start a business and no one cares if they have good credit or not. 
I also resent the fact that these companies who run these bureaus have been allowed to ship our personal information to countries like XXXX and XXXX of which you can not deny, as I have asked them where they are when I 've spoken with them. Then you wonder why identity theft is growing. These people can steal whatever information they have on us. Something most Americans do not realize. 
All these politicians talk about is boosting the economy and making more jobs, but what 's the point if we continue to treat hardworking people who have to start over as if they had a contagious disease that no one wants to deal with. We need to change the laws, remove bad accounts after three years as well as any bankruptcies. Since our bankruptcy, finally after four years we 've been able to buy a house, new cars and get credit cards. Things we could have had earlier if we had not been treated like we were criminals. That is exactly how most people feel when they keep trying to start over. 
Credit bureaus should be better monitored to see that they do n't keep items that are over ten and fifteen years old as I have found on mine. And all bureaus need to begin keeping the same records, whereas most of the time all of them are different. And they need to reduce the information they are now reporting. It used to be plain and simple now they literally have XXXX unnecessary information. Why do they need to put each exact amount for each month, it 's insane. Finally, why should a credit score become lowered when a creditor decides to raise your limit. If they do n't ' want you using it then why offer it. It 's contradictory. Your score should go up the higher the limit to show that you are trusted enough to be offered it in the first place. The whole system is screwed up and needs to be changed. Why have Consumer programs if you have no intentions of doing anything about it???

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation