Consumer complaint received 2021-10-01
Company: Ocwen Financial Corporation
State: TX
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Trouble during payment process

Complaint:
PHH Mortgage Services still refuses to get their hackers out of here and they keep remoting into my phone following some old protocol of " bleeding me out '' in which they try and isolate the homeowner in effort to keep him from exposing their fraud. We already went through this, remember?! It's where you had your hackers purposely deployed to my residence to establish a network access point ( still up to this day as seen in pic 1, starts with LED... ) so they can constantly get at me into my phone and laptop to keep me from communicating with my lawyer, who I hired to sue PHH Mortgage Services for illegal foreclosure, only to see PHH manipulate the situation just to be able to quickly hide the fraud they did all through these illegal foreclosures by quickly disposing of them. They purposely kept me from reaching my lawyer just so they could hide their fraud. Then to make matters worse, they actually acted as if these foreclosures didn't happen with how they tried to change and pass through a different set of fraudulent statements that they submitted to and through the CFPB. Statements that didn't wind up hiding any of the fraud at all and only made it look worse. You can't deny what's public record! Abd these foreclosed had an NTS which I already provided previously and submitted to show for each, and each had an auction date I had to do all I could to keepy house from winding up selling on. It took everything I had and all efforts o could make and nearly destroyed me. And at the other end waiting was these hackers. That was this past winter/spring/summer. So why are your hackers still here?! Get them out of my phone and laptop! Get them out of here! Look at the pics. They are still doing the only thing they know how to do to a homeowner, isolate him, even if the situation is well past any need for any of that. They altered the settings in my text messages app and my calls app just so that I won't be notified if any incoming msgs like I'm here isolated stuck back when trying to figure this whole thing out and had no avenue to take and go. It just doesn't make sense! Get your hackers out of here but not before they fix my settings. Where it's grey in those pics and doesn't give you a choice to turn on the setting is where they came in and used some commands sent from the system over there at PHH to write code to not allow this choice in my own app! It's none of their business what calls/msgs I get! Here I have record of logs from in the system there at phh showing this, as well as the network you use to piggyback Bluetooth to always get to me, which are actual former friends you recruit and pay with cryptocurrency like you see in pic, to make them participate in your goals and then to go away. Having other people I don't even know always come by and stop by my house at all hours of the day and night! You even had the neighbor across the street paint her door the bluest blue ( see pic ) that you could possibly think of all, right before she moved out, all in effort to tell your network of people how to easily find me .... '' Look for the house across from the one with the blue door ''. You made me your number one target when your the one that messed up when putting me into your fraud scheme where it blew up in your face, left evidence everywhere, and left your whole illegal foreclosure turned revenue fraud stream completely exposed. And because of that I'm the one that has to pay! This is pure discrimination and a violation of numerous acts that make retaliation illegal! For the last time keep you hackers out of here and stop remoting into my phone and laptop! Keep them out of my social media accounts that they keep getting into and wreaking havoc on and that's if they don't just all out delete my account like they did my XXXX account. There were photos of my daughter on there that I will never get back! What right do you have to do that! Get you hackers out of here for the lasr time! I already proved they exist with the fiasco set up by the double edge sword I put in place for PHH have no choice but take when I let them finally into my phone without fighting it like I just accepted it so that they can cone in, set the timer back on my man acct where i recieve my monthly statements and then afterwards eequested they send me a full set of statements that they have on file for me there from XX/XX/2018 on forward. The mess they provided only shows these hackers dont know what they are doing in this area. They should stick to the one protocol they know and are best used for, which is for a specific purpose only. But to phh this doesn't matter and they just continuously deploy them at me to thie day in effort to keep me from coming foward to expose your fraud. I made it past my auction date without a lawyer or going through any court and made PHH put my mortgage back where rightfully belongs the day after sold which is something I never want to experience again. How I did it or the tactics used were nothing more than a prayer of a long shot that somehow worked. But after that came these hackers and all the phychosis that developed trying to make sense of what's going on in the world around me and try to understand what my mind couldnt make sense of. See what y'all are doing with that access point back there in my neighbors backyard is not giving away free wifi but instead dropping files in any phone that connects to it. Any phone that is herr at my house eventually connects to it. And among other things these files once dropped in someones phone helps you to XXXX   and piggyback off their phone to always get to me! To always get to me and make sure it is known that PHH and your hackers are always gere in my phone with me no matter what! Do you have any idea how that feels?! any idea what I had to live with this past year all because of you?! You have no right to be here. Get your hackers out of here and quit destroying every account of mine. Quit intercepting and deleting my emails in my email accts and quit remoting in period! You are not wanted here and for the last time, you are violating my civil liberties by preventing me from seeking and obtaining legal litigation against you. It is my right to seek justice for all the damage you have done to me!

Company response to consumer: Closed with explanation