Consumer complaint received 2022-05-26
Company: ALLY FINANCIAL INC.
State: PA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Ally is reporting inaccurately on my consumer reports and has been for over 3 years by listing and alleging that they gave me a loan when in fact they did no such thing concerning the XXXX  XXXX XXXX that me and my dad had purchased directly from the dealer on our consumer credit as even shown on the retail installment we had the choice to buy the car on cash or on credit and by us signing it we chose to buy it on credit so not only have they been reporting the account inaccurately but by also reporting late payments when in fact I have recently discovered that the contract itself is a negotiable instrument, promissory note, financial asset that I now have reason to believe and do so believe played a part in tendering payment to settle the debt as I alleged would be seen if I were to invoke my right as a consumer and request documentary evidence which included both the private journal and ledger from the date of conception of this account it would be shown how the contract itself holds actual cash value and would be seen on the credit side which I was never given full disclosure of throughout this whole consumer credit Transaction that the journal book keeping entries would show that no allege debt that ally is or have ever stated that I allegedly owe would not out weigh the credit side of the journal. and as also seen on the CFPBs website the difference between a retail installment and a loan is, " A loan is a transaction between you and a bank or other lender for money, where you use the money to purchase a vehicle and agree to repay the loan balance plus interest. A retail installment sale, on the other hand, is a transaction between you and the dealer to purchase a vehicle where you agree to pay the dealer over time, paying both the value of the vehicle plus interest. A dealer could sell the retail installment sales contract to a lender or other party. '' I never used no money from Ally to purchase the XXXX  XXXX XXXX Ally instead obtained the contract by purchasing it and therefore never loaned me anything this inaccurate reporting has affected me the consumer in many ways such as tarnishing my reputation and defaming my character and has discouraged me the consumer and brought many actual damages upon me such as but not limited to mental anguish and emotional distress. 

I am also disappointed at XXXX and XXXX for also not be in compliance with the FCRA for they never had my direct consent and or instructions to furnish any information on me which is needed in the permissible purposes section of the FCRA which is a breach of my privacy. For as even seen in the congressional findings They are held to a standard of reporting accurately and charged with adopting reasonable procedures for meeting the needs of commerce and information in a manner which is fair and equitable to me the consumer with regard to confidentiality, accuracy and relevancy. 

By them reporting inaccurate information such as the account type that is a violation of reporting accurately, by them reporting anything that is late without my written instructions as needed in the permissible purpose section this is a violation of confidentiality and thats neither fair nor equitable to me in no way shape or form and even if I did obtain a loan them reporting any transactions and or experiences between me and the person making the report in this case would be Ally would be another violation for such reports are exclusions of a consumer report in the FCRA itself I XXXX XXXX XXXX made affirm that I made this complaint solely by myself without any guidance or assistance and I affirm to everything that I say is true honest and correct not intending to mislead or defraud in any way I do so to the best of my knowledge and beliefs so be it.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation