Consumer complaint received 2018-08-16
Company: GMA Investments, LLC
State: FM
Product: Debt collection
Sub-product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened to sue you for very old debt

Complaint:
When first contacted by this company, they called my work # XXXX. 
This got routed to a group, i did not receive the call, my boss did, who then took the number down for me to call them back. When i called it back, the women who answered refused to tell me who was calling or what the call was about, she then transferred me to a man " XXXX XXXX '' who proceeded to tell me this was an attempt to collect debt, and that they were getting ready to take legal action. 

THIS IS THE FIRST I HEARD OF THIS. 

I told Mr.XXXX I could not be contacted on this number, and i could not have this discussion at work, that i would call him back after XXXX XXXX. 

After XXXX XXXX, i called back the number that he originally called from, XXXX. 
BAD NUMBER, could get through, didn't know the company to which i was calling ( because they didn't tell me ), so i couldn't XXXX to find a different contact option. 


Two days later, at work again, I received another call from Mr. XXXX, this time on XXXX XXXX XXXX. When I answered I told him i had attempted to contact him on the last number, and got a bad number. He huffed under his breath and said " Um, NO. '' I replied, Yes, 100 %. He then asked what number i called and then gave me another # XXXX ( Main Line. ) I told him again not to contact me at work and I would give him a call on the new number after XXXX XXXX. 

Later that day i called the XXXX, got directed to Mr XXXX. 

Mr.XXXX indicated I owed a MUCH LARGER debt than the original loan ever was, and there were payments made - so the debt needed to verified and backed by proof, otherwise i assume this is a violation in his attempt to collect more money than is actually owed. 

Firstly, I asked Mr.XXXX  for the following items before proceeding to setup an type of payment. I was willing to work with him. 

- Proof of Debt Verification Letter - Proof that debt is owned by Company he is working with - Copy of original loan agreement - Payment History - Explanation of how interest was collected on Debt. 
- Proof that State of Limitations was not expired - License Number Mr. XXXX then told me he was not obligated to provide any of those documents, and stated that they had already sent a " Verification '' letter to an address I have not lived in for 6+ Months. 

I asked him to send it again, I was told no, then I asked why I wasn't contacted VIA Email, he stated that i was sent something by the original creditor. I informed him this was not true, I already went through my Inbox and there is absolutely nothing from the original creditor. 

He proceeded to tell me if i didn't pay an amount today, this was going to closing and legal action would be pursued. 

I told him i was willing and trying to work with him on repayment, but wouldn't do so until I got what I requested. 

This was only the second time we spoke, in a 3 day time span, how could they take legal action - don't I have 30 days? 

Then, he " all the sudden '' couldn't hear me on the line, I checked to make sure i wasn't on mute. I WAS NOT. I was speaking to him the entire time and asked if he could hear me? 

He then said " Ms.XXXX, If your not going to speak, i will assume this is a refusal '' and hung up on me.

Company response to consumer: Closed with explanation