Consumer complaint received 2020-03-14
Company: WELLS FARGO & COMPANY
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Banking errors

Complaint:
I first noticed in XXXX that a lot of money was missing from my accounts after depositing funds. I would put in XXXX and pay XXXX Im bills and every dime was gone forcing me to deposit more money. I complained, they kept blaming my bookkeeper. But this bank was our family trust managers, I finally sell a piece of property for XXXX I paid XXXX in bills had XXXX left 20 days later. I said I was hiring a forensic accountant and next three days every dime of the XXXX was paid to credit lines, I did not do! wiping out my business and family, my dad had XXXX and I look into his account as we are selling or house to find XXXX XXXX in checks from his inverstor checking account with nothing on the backs, o asked the bank to give me there copies of the checks. Of 29 checks on this investor checking deposited in my account they only had 14 checks and only 5 images where from this account. 
The money would go in account and it would say XXXX in account small things would bounce its because they where never there the checks went someplace else. The closed my fathers accounts the moment I started downloading these transactions to add to a software program saying there was fraud Almost XXXX XXXX dollars disappears then they drain me of all my funds, I deposited XXXX XXXX dollars XXXX to pay XXXX in bills and do the jobs of 29 people losing my business I had no money maybe XXXX a month to spend. I was so busy trying to eat I had no idea. I thought it was bookkeeper but it was the bankers, I need help to prosecute the bank for stealing our money, then they forclose on out house in middle of the sale. They are monsters, I know the banker who did it was absent on the XXXX of XX/XX/XXXX at the Wells Fargo XXXX XXXX XXXX cause there was a normal check image on that day. 
When I asked the banker to help me showed the missing money he said what transactions are fraud, these guys had my atm card and deposited copied checks then stole the money Forcing me to put in more to pay my bills and they did it over and over again over 200 check images with no bags no image whatsoever on the back of these checks no security image no endorsements completely sheet white I dont think that I ever saw any of these checks. There is no spending attaching some of the checks I can provide more Some deposited some say they where and disapear sorry not versed in how you steal from a customer or fraud checks I have showed to the XXXX XXXX Police Department the officers are looking into it but in 12 years I borrowed XXXX XXXX from my dad and in 16 months XXXX XXXX dollars goes through the account and I only spent XXXX of it. XX/XX/XXXX to XX/XX/XXXX After all our money is gone? XXXX XXXX goes through my account from property and my expenses and spending was XXXX And I go out of business? so I can not sue them or do accounting these guys are heartless. 
This bank took advantage lied and kept stealing. XXXX, XXXX, XXXX, XXXX are the main bankers in this scam They are the ones that would say to me. 
To bad the familys never really know who the trust managers are, or who is incharge of the trust till the parents die, or even how much money there is Wells Fargo is guilty of never depositing these checks they closed the accounts and tried to blame me, when I reported, Saying you need to be more careful? What? I had XXXX at the time too and did a XXXX XXXX clinical trial they took advantage of us, opened all these accounts to hide the theft too, Also my fathers trust account at Wells Fargo we yet to receive or copies of the statements for his account at Wells Fargo there is more checks from that account and more XXXX checks deposited the trust manager XXXX denied ever seeing the account with XXXX XXXX in it The bank says they have no access to this account that more money is missing from

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation