Consumer complaint received 2015-12-03
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Information is not mine

Complaint:
Back in XXXX of this year I pull my credit report I notice several things that did not belong to me. I reach out to the companies by mail some of the items were removed and some where not. I have submitted to Equifax over and over over again to remove the inquires and accounts that are not mines. Along with please removed the double account. Equifax say they investigate the issue they do not I know this because I disputed XXXX account that was not mines and the company removed it. Before I disputed with the original company I tried with Equifax and they sent me a letter telling me this was my account when indeed it was not. Also Equifax have my credit profile with double accounts XXXX listed a bill for for XXXX dollars XXXX times - XXXX XXXX has listed a bill for XXXX times for XXXX dollars. XXXX listed a bill for XXXX once all is showing this was open in 2015. XXXX has list XXXX bills for XXXX and XXXX bills for XXXX listed XXXX times. XXXX I disputed with them a few years back and they fail to investigate and respond to consumers to within the 30-day timeframe. I wrote them again in XXXX 2015 they could not even validate they just send a letter back to me. Also under XXXX XXXX XXXX the collection company have listed XXXX XXXX times and XXXX XXXX times and XXXX XXXX times and I reach out to them and these debts they are not showing me in the information they mail me. Also Equifax has XXXX accounts listed in open collections. XXXX - XXXX is listed as open when indeed XXXX sent me a letter back in XXXX or XXXX where they could not validate this to be mines and the letter states they would close this account - I sent the letter to Equifax twice I just sent the letter again on XXXX I sent the letter to XXXX and they did close the account. Equifax has XXXX open collections on my credit profile and my credit score of XXXX. XXXX has XXXX open collection with a credit score of XXXX I still show XXXX XXXX on my profile just not close. I have also request by writing to XXXX and Equifax to remove the dispute status off each account I disputed and they did not properly investigate and remove this never happen. XXXX is totaling to show XXXX and Equifax shows XXXX in debt. I also will like to file a complaint against the collection company that has double jeopardy this has ruin my life. I can fax you letters and any proof needed. I did not want to go this far in filing this. However each and every one of the Credit Bureaus list what they want to and do not investigate anything. And Experian I seen so much on that report I never even seen before and so any inquires. I have sent a police report showing that my computer was hack a few years back and the hacker got all my store personal information and still these credit bureau companies will not help. And these collection companies are double jeopardy me they keep listing the same account can be reach at XXXX. I can not attach my proof I 'm currently at work If you have a fax number or email I would love to send you the information. 


Thank YouXXXX XXXX XXXX XXXX XXXX, Texas XXXXXXXXXXXX

Company response to consumer: Closed with explanation