Consumer complaint received 2020-03-27
Company: JPMORGAN CHASE & CO.
State: CA
Product: Checking or savings account
Sub-product: Other banking product or service
Issue: Problem with a lender or other company charging your account
Sub-issue: Money was taken from your account on the wrong day or for the wrong amount

Complaint:
cjpm '' We previously responded to you on XX/XX/XXXX '' None of your previous responses answered any of the questions. 
Where did it tell me why it took many years to verify 2 deposits? 
This was the normal time needed? Why did it take that worker that many years to verify only 2 deposits? {$1300.00}. It was only 2.

Had it been 3 or more, how many centuries would cjpm had allowed jpmc workers to take to verify? 

As you are refusing responsibilities, you need to tell me and the government CFPB why Jpmc took that long to process 2 deposits of little amounts? 

What good were those responses that you claimed when they did not answer the questions or do not resolve the messes that your workers did? 

'' and we asked you to confirm your address because the United States Postal Service continues to return your mail to us. '' As mentioned previously, all your advertisements were received, were any of those unwanted advertisements ever returned Usps? How many times had you asked your clients to confirm their address? 

'' We can process the {$4800.00} disbursement once you confirm your address. '' What are you processing? Are you recharacterizing the disbursements back into the account per instructions provided as mentioned in the letters as the 2 previous disbursements were recharacterized? 
Has worker XXXX XXXX finished handling what were promised to me and XXXX XXXX XXXX? 

XXXX XXXX XXXX XXXX XXXX XXXX ca XXXX has not changed from your workers ' mistakes delayed likely XXXX or earlier '' We aim to give exceptional service and are sorry if we did not meet this goal when we helped you with your IRA account .. We respectfully decline your request for compensation of lost interest. '' Why bother to just say instead of act, why not actually do? 
You have received additional information as to how you can further assist ; as you responded it previously XX/XX/XXXX, that you claimed ; then do as you responded. 
Why respond it, then not do as you responded? 


Do not come back with other empty meaningless words as '' We aim to give exceptional service and are sorry if we did not meet this goal when we helped you with your IRA account '' What does sorry or apologizing achieve truly? Respond with doing, actions, not words. Also, truly you should not falsely lie ''when we helped you with your IRA account ''. 
Had you truly actually helped? Would the same issues still not be resolved today? Now? Delayed from likely XXXX or earlier. Such long delays from your claiming of ''help ''? 
Long unnecessary delays, not clear when it was, XXXX or earlier '' We respectfully decline your request for compensation of lost interest. '' Just sounding proper in words without doing, no actions, are useless and worthless, truly. 

Truly how respectfully are you when you do nothing to correct the mistakes and unnecessary improper delays of all your workers that contributed and were involved with all these unrighteous wrongs Right? 
Your workers made the mistakes of these messes, you take care of it, right it. No clients should need to clear your workers messes for them. With Chase doing nothing to support the harms to its clients then, try to ''respectfully decline '' responsibilities to your clients? Own your unfair, unrighteous mistakes, wrongs, errors, etc .. 
Do your ''respectfully decline '' duties. 

Also I faxed and emailed XXXX and XXXX ; XXXX, XXXX XXXX XXXX XXXX, which you gave to CFPB in your XX/XX/XXXX letter concerning XXXX accounts, I have not received any compensations concerning it. 

Confirm fax number that you responded to CFPB, as it had never gone through the times faxed in XXXX or XXXX, XXXX XXXX XXXX XXXX fax

Company response to consumer: Closed with explanation