Consumer complaint received 2016-07-26
Company: EQUIFAX, INC.
State: NC
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account terms

Complaint:
Hello, this is a supplement to my complaint earlier today. Complaint # XXXX. 

Please add this to that complaint. I received this email from Director of Division of Child Support XXXX Wa whom is my case worker XXXX, XXXX ( DSHS/DCS ) XXXX ( 19 minutes ago ) to me Dear XXXX, As I have told you several times, I like to resolve all issues at the same time. In your situation, I told you that when I have received the IRS refund money which you say is coming, a Conference Board can be held on your request to have that money sent back to you. In the meantime, I will respond to the five questions/statements which you set out below. 



1. The person to whom you owe child support has ask the Division of Child Support to collect the child support which you owe. I am aware that you have a copy of the document where he ask for this assistance. 



2. I have not ignored the letter from XXXX XXXX. I have read the copy which you sent me, and I am thinking about various responses and questions before I contact her. 



3. I do n't know that you have a " fraud '' debt. I do n't know what that refers to. You owe back child support of {$930.00}. XXXX XXXX sent you an email ( or a letter ) which properly explains how that debt was calculated. 



4. DCS will not stop certifying your debt to the IRS. We are required to certify debt. 



5. The Division of Child Support has not received your tax refund from the IRS. 



6. DCS has the legal right to collect debts for child support when requested by the parent to whom the debt is owed. We are obligated to report legally collectable debts to the Credit Reporting agencies. You and I had this discussion before. 



XXXX XXXX XXXX Attorney at Law / XXXX XXXX XXXX Conference Board Manager -- - As you can see he says I have a copy of the document where the custodial parent requested services. 

No I do not have this document. I gave you the most current order. And nowhere did the custodial parent ask for services. XXXX XXXX is lying. Division of Child Support XXXX, Wa is fraud, they are bullies, and they abuse, harass and in my case a person with XXXX and the other party is a XXXX!! The child is XXXX in XXXX weeks and it is clear it is nothing about the child. 
Division of Child Support is operating illegally, there is no current order with custodial parents signature or request for services. A new order supersedes old order. Division of Child Support knows this and even said in case narrative, " custodial parent did not sign for services. '' They are forcing themselves into my life to be able to receive incentives and federal funding and this is abuse. I really need help or I am subject to credit reporting and this abuse which is illegal because I am on XXXX for the rest of my life. 
Please help. If XXXX XXXX ca n't produce an order that I was a party to the hearing with custodial parent signature requesting services then please ask credit bureau to remove this debt, stop reporting to my credit ( an illegal act as I am on XXXX ). 
I know please ask your attorney 's about that court order. Show them the statute I sent you, mention due process. This is illegal what they are doing to me. I ca n't handle much more of this abuse. 
Thank you XXXX XXXX

Company response to consumer: Closed with explanation