Consumer complaint received 2016-07-12
Company: Butler and Associates, PA
State: KS
Product: Debt collection
Sub-product: Medical
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Butler associates has taken over medical Billings of mine from XXXX XXXX XXXX XXXX XXXX and XXXX hospital both are located in XXXX XXXX XXXX XXXX accounts started collects from XXXX and a few other collection companies not reported on my credit report.The accounts issued XXXX broke up visits example XXXX admission had every service done into several smaller bills on my report than XXXX lump sum debt for each individual admission.XXXX Hospital hold original account and sent there accounts over when not paid first the XXXX XXXX and this company also broke up payments in several amounts due for each services on XXXX individual admission. Accounts from XXXX XXXX and XXXX XXXX where bought out or given to Butler associates law firm collections after a certain amount of not collected amounts.XXXX XXXX and XXXX XXXX hold my accounts several entries on my reports are remaining open as if the amounts are still due to there company.I contacted XXXX XXXX and on there system in there office they do n't even have those accounts listed anymore or due or information toward the several listed on the reports. 
Both companies had accounts turned over to Butler associates law firm collections from several garnishments issued on going from XXXX present.The amounts from present and closed out accounts Butler associates have been able to increase my amounts due from old accounts and present in double amounts from original money I had due.Because this company is a lawfirm they come up with there own system or adding additional fees at the beginning of accounts transferring over.Butler associates will explain that additional fees are due to legal processing, court fees and interest from there percentage but still with those fees the amount you owe does not add up.This company manipulates there authority but being able to push papers and process higher amounts you have in debt.Butler associates also will not accept certain payments within your budget without telling you that if the certain percentage they request in payments are not turned in you will be at risk and legal actions will happen.The company will issue the court order with payments of 25 % no other options.My current orders are from XXXX stopped for a year because of me not able to fully work because of health issues and illness.During the time off I was denied medical from the state and my unemployment did not go through.I lived off my retirement money for a year.My health improved almost a year later but my debt increased due to not working.I relocated cities got a job and improved employment after a few months.My first few months from XXXX to XXXX XXXX my bills remained behind the current ones also because my net home take was only XXXX a month starting off .My income almost doubled in XXXX but still have current fees to catch up on from moving.When I moved I hit someone with no insurance because I could not afford it .My ticket was near a thousand for my diversion due in XXXX but paid in XXXX XXXX was close to XXXX in late fees by XXXX and I was issued eviction.Also my car was taken two times I bought a new car for transportation that will be taken this week.I explained my situation to the courts when my current garnishment was issued I told them I honestly needed a exempt from the amount own because if I was garnished I will not be able to make ends meet.I explained my medical illness of XXXX and how it landed me in the state hospital and treatments with high prescription cost up to XXXX before I was able to be approved for assistance at XXXX XXXX XXXX XXXX center.I asked for them to understand I just got back on my feet a single mother no state assistance available due to my income.I listed my bills and childcare and no child support.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief