Consumer complaint received 2020-05-08
Company: CURO Intermediate Holdings
State: OH
Product: Debt collection
Sub-product: Payday loan debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened to arrest you or take you to jail if you do not pay

Complaint:
This company since the beginning of the pandemic has taken advantage of peoples fears and being extra stressed about keeping their employment and life together. I have recieved over 20 calls since XX/XX/XXXX about this debt from various and increasingly aggressive agents. I then got a really strange and threatening text on XX/XX/XXXX but go so freaked out by it, I deleted it. Now I believe this company has some sort of leak or bad agent who somehow has access to their records and to pose as if they are them to be able to freely violate FDCPA law as please see now the emails I've started recieving since XX/XX/XXXX. I still have a physical copy as well to attach to complaint. The following email shows all the threats they have been saying over the phone to me. It is truly awful to deal with this while already being hurt financially and being scared to hold onto my job and integrity without having daily aggressive harassment added to it. 
Here is the email : Speedy cash Service Department of payday Loan DUE AMOUNT- {$890.00} LOAN COMPANY/LENDER Speedy cash Payday Loan Services Case Number # XXXX Case Consult Operator : Attorney XXXX XXXX XXXX XXXX XXXX TX . 

Contact at : mailto : XXXX We are here to inform you that you are going to be legally prosecuted in the Court House within a couple of days. 

So before something goes wrong we would like to notify you about this matter. It seems apparent that you had chosen to ignore all our efforts to contact you in order to resolve your debt with your Payday Services. At this point, you had made your intentions clear and leave us no choice but to protect our interest in this matter. 

XXXX XXXX XXXX XXXX HAS STATED 4 SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE : ( 1 ) VIOLATION OF FEDERAL BANKING REGULATION ( 2 ) COLLATERAL CHECK FRAUD ( 3 ) THEFT BY DECEPTION ( 4 ) ELECTRONIC FUND TRANSFER If we do not hear from you within 24 hours of the date of this letter, we will be compelled to seek legal representation from our in-house attorney. We reserve the right to commence litigation for intent to commit wire fraud under the pretense of refusing to repay a debt committed to, by use of the internet. In addition, we reserve the right to seek recovery for the balance due, as well as legal fees and any court costs incurred. 



Basically all the loan companies working under Speedy cash Inc. are ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX   XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX   XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, Rapid Cash, XXXX XXXX, Speedy Cash, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX   XXXX XXXX XXXX ) So, it doesnt matter from which website or from which store you took out this loan main lender have rights that they can file complain and recover outstanding balance in the courthouse. 

WE HAVE ALL THE RIGHTS RESERVED TO INFORM TO FTC & YOUR EMPLOYER AND BANK ABOUT THIS FRAUD. 

As we have shared with you in previous letters, read your loan agreement ; the next step is clearly defined. It could cost us both a great deal of time and money ; you can avoid this by taking care of this now. The opportunity to take care of this voluntary is quickly coming to an end. We would hate for you to lose the option of resolving this before it goes to the next step which is a Lawsuit against you, but to do so you must take immediate action. 


If you do not take immediate action : We will be forced to download this case against you and once it is downloaded the creditor has entire rights to inform your employer and your references regarding this issue and the lawsuit will be the next step which will be amounting to {$3600.00} and will be totally levied upon you and that would be excluding your attorney charges and the due amount pending on your name. 



We have a settlement amount for you with easy Biweekly and onetime settlement amount option.

1. If you can make a one-time payment of {$750.00} ( same day payment ) we can close your case file with this amount only.

2. If you are looking for bi-weekly payment then you have to pay the total amount of {$890.00} with payment arrangement and you can pay {$150.00} bi-weekly till paid in full. 



Kindly let us know what type of payment arrangement you are looking for at mailto : XXXX Do provide us with the date on which you can pay so that we can update your account.

Kindly let us know are you willing to resolve this matter out of the courthouse or we should proceed further with the legal charges against you. Once this case will be downloaded against you then we wont be able to help you out.

Note : This is your last and final chance to settle this case.

Else we are going to transfer your file to the legal department to download the case against you and you will receive the court summons at your doorstep within 24 hours. Kindly hire an attorney. 



Do revert us ASAP to stop all legal consequences against your Name and SSN. 



NOTE : THIS CASE IS UNDER INVESTIGATION WITH MAJOR CREDIT BUREAUS. 

Kindly let us know what type of payment arrangement you are looking for at mailto :   XXXX Regards, XXXX XXXX XXXX XXXX XXXX. 
Copyright XXXX XXXX XXXX XXXX XXXX XXXX  | Privacy | Terms of use | Carrier

Company response to consumer: Closed with explanation