Consumer complaint received 2022-07-12
Company: SYNCHRONY FINANCIAL
State: TN
Product: Debt collection
Sub-product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Well I applied for a Care Credit Card back in XXXX and I only used it twice for Me and My Son and never used it again afterwards I paid off the XXXX Bill that was owed on the Card so fast forward to XX/XX/XXXX I was facing major XXXX XXXX XXXX XXXXXXXX at XXXX XXXX XXXX XXXX in XXXX, TN and when I came out of fresh XXXX XXXX I came back Home with my XXXX Sons and I had an episode that was a result of temporary trauma by having fresh XXXX XXXX as stated by my XXXX Doctor XXXX so my Daughter named XXXX XXXX took me to XXXX XXXX XXXX XXXX XXXX while I was at my lowest vulnerable points and XXXX lied to the Doctors that was examining me while I was in a very vunerable state and told them that I had XXXX and had a history of it when in fact I was just having temporary trauma from coming off XXXX XXXX couple weeks earlier so being the liar and fraud my Daughter is she out me under a Conservatorship and took all my Credit Cards, My Driver 's License, and even took my Son 's Photo ID and some of his stuff too my son is XXXX XXXXXXXX he had breathing problems lost oxygen at Birth so she put Me under a Conservatorship and took Me and My Son XXXX over to her and My Son-In-Law XXXX 's House for me to recover and while we was over there they come over to our House and started throwing everything we had and cared about like stuff my kids made like XXXX Ornaments when they was little, all my clothes, all my CDS, everything we both had down at the curb like it was trash and a bunch of people was walking up and down the road grabbing stuff up like it was XXXX to them she and my other Daughter XXXX did this not out of love but out of hate and spite and they did all this like as if Me and XXXX has done passed away well to make a long story short XXXX took our Dog named XXXX away and took him in as her own and took him away from us and took it upon herself to make herself as a user on my Care Credit Card and she ran up over {$2000.00} dollars worth of vet bills and she was commiting not only fraudulent activity in my Care Credit Card but also Conservatorship Abuse as well and now to cover her tracks she turned over the Conservatorship to my oldest Son and he's just as bad abuse wise in the verbal department XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX like the good book XXXX XXXXXXXX XXXXXXXX said my Daughter went on charging vet bills for 3 years and I had no knowledge of her doing this with my Care Credit Card until last year in XX/XX/XXXX I called and found out what XXXX 's been doing with my Care Credit Card so I asked the Customer Representative to close out the old Card and to take My Daughter off as a User on the Card for making fraudulent charges and I filed a fraudulent charge against my Daughter for these unpaid Bills and Care Credit has been investagating this since XX/XX/XXXX and they said in a recorded line that they would hold my Daughter financially responsible for these outrageous bills and wouldn't be held responsible for these bills so this year back in late XXXX early XXXX Care Credit sends me a bill for over {$800.00} Dollars saying they transferred the Charges from the Old Care Credit Card that I closed to my new Care Credit Card that I got that I never even used this is very bad business practices on Care Credits Part after they told Me they would hold XXXX liable for the unpaid bills and now they put what she did on Me that ain't right and Care Credit needs a XXXX XXXX for doing so as I am typing this message to you I XXXX XXXX am of sound mind and out under this fake Conservatorship by My Daughter XXXX XXXX and now transferred over to My Son and a corrupt Judge named XXXXXXXX XXXX granted this Conservatorship to my Daughter XXXX nd My youngest Son XXXX has been stuck in this House for 4 years since XX/XX/XXXX and she used my vulnerable state of mind i was in back in XX/XX/XXXX that put me in this position My Daughter XXXX needs to be investagated for not just credit fraud but for commiting perjury to the Doctors at XXXX XXXX XXXX XXXX XXXX and for putting me through the heck I've been suffering for the last 4 years and I even got documentation of my XX/XX/XXXX MRI Results documentation that I ain't got XXXX and it clearly says on there that my brain shows normal aging for my age and if Care Credit don't help me in my time of need then shame on them XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation