Consumer complaint received 2018-07-23
Company: VeriCore, LLC
State: CT
Product: Debt collection
Sub-product: Other debt
Issue: Threatened to contact someone or share information improperly
Sub-issue: Talked to a third-party about your debt

Complaint:
XXXX XXXXXXXX XXXX XXXXXXXX we ask for a quote on ( XX/XX/2018 ) XXXX XXXX XXXX XXXX | Logistics Account Executive |XXXX|XXXX, MA XXXX XXXX |fax : XXXX|cell : XXXX to ship some goods from another companies to our company, they give me the rates and i agree with (. {$2200.00} for 2 shipments ) After we receive the products ( not when they pickup ) they asking for more money saying the loads we ship where different sizes and different weight, that's not true because the shippers from my mills give me the measurements and i have proof. Now the company i use XXXX they pass my account to a collection agency ( VERICORE - XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce NC Permit XXXX & XXXX Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. 
XXXX / and they start threating me to contact all my vendors. Bellow you can see the emails they sent me and to few more companies. I did call the company i deal with XXXX before the due date to pay my due and ask numerous times to pay my bill ( i have the email asking them how i can pay ) i own them {$2200.00} not more. they asking me to pay {$3300.00}. i don't agree with EMAIL NO 1 from collection agency To clear up any misconceptions you may have, or that may be interpreted later in my clients pursuit.. 
- You behavior, references your unprofessional ending of the phone call. 
- My client is only willing to accept partial payment from you, referenced below, as partial payment with the remaining to be paid after. A settlement is not on the table at this time. 

Your failure to pay, has cost a significant amount to your company. I can assure you, my clients contract is legally binding, and you are obligated to pay the additional amounts assessed thus far. While my client is reasonable, the facts support their terms. Your perspective, thus far, is only supported by your misunderstanding or inaccurate weight information provided to you - which is not my clients fault. 

We have scheduled inquiries to begin tomorrow. Please be aware you may received phone calls from the Secretary of CT, your bank, suppliers, and other organizations as they receive our inquiries. I do not say that as a threat, just sharing prior experience with you. 

Contact me at any time best of luck. 

EMAIL NO2 from collection agency XX/XX/2018 CT Secretary of State Public Records Inquiry XXXX XXXX XXXX XXXX, CT XXXX XXXX : XXXX XXXX XXXX XXXX XXXX CT XXXX Attention : Public Records, VeriCore is conducting an asset and liability investigation for the benefit of our client. 

By copy of this letter, the above referenced subject is being made aware that this is in process. Please review and answer the questions below and return this document to my office as soon as possible. 

If you have any questions or concerns regarding the below inquiry, please feel free to contact the above referenced subject for further verification that they have been made aware of this investigation by VeriCore.

1. - Has XXXX XXXXXXXX XXXX successfully filed for incorporated status? Yes / No A ) If Yes, what is their filing date?

B ) Are their any fictitious names this company has registered?

2. - Is XXXX XXXX XXXX currently considered a valid business entity? Yes / No 3. - Please list all registered agents for XXXX XXXX XXXX and their respective contact information. 




4. - What are the full names and contact information for all listed officers of XXXX XXXXXXXX XXXX? 




5. - Has XXXX XXXXXXXX XXXX ever held an unsatisfactory record with your office? If so, please provide details regarding this classification. 



Thank you in advance for your assistance. 

Sincerely, XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. 
XXXX /NC Permit XXXX & XXXX EMAIL NO3 from collection agency XX/XX/2018 XXXX Serving Connecticut XXXX XXXX XXXX XXXX , CT XXXX RE : XXXX XXXXXXXX XXXX XXXX CT XXXX Dear, We are re-verifying credit on the above referenced company on behalf of our client. 

By copy of this letter, the above referenced subject is being notified that this check is in process. Please answer the questions below and return this document to my office as soon as possible. 

If you have any questions or concerns regarding the below inquiry, please feel free to contact the above referenced subject for further verification. 



1. - Is XXXX XXXX XXXX a member of the XXXX XXXX XXXX? If so, then please indicate membership date. 


2. - Does XXXX XXXX XXXX participate in any special XXXX XXXX XXXX Programs to improve customer satisfaction? 
If so, please explain. 


3. - Is XXXX XXXXXXXX XXXX currently on any committees? 


4. - Have there been any complaints filed over the last three years?

If so, please copy.

5. - What type of business is XXXX XXXX XXXX? 


6. - What county/township is XXXX XXXXXXXX XXXX located in? 


7. - Please provide the below information on XXXX XXXX XXXX Contact Person : Phone Number : Fax Number : Email address : Web site address : Thank you in advance for your assistance. 

Sincerely, XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. 
XXXX /NC Permit XXXX & XXXX EMAIL NO4 from collection agency XX/XX/2018 XXXX XXXX XXXX XXXX XXXX XXXX XXXX CT XXXX Re : XXXX XXXX XXXX File # : XXXX Balance : {$3300.00} ** **Balance includes the principal amount of the debt and may include any interest, finance charges, collection charges, etc. that were either part of the original agreement provided to us by our client and/or are allowed by your local jurisdiction. 



Dear : My investigators have completed the asset and liability investigation on your company for the benefit of our client, XXXX XXXX XXXX. 

Clearly, it would benefit your company if we could seek an avenue of resolution rather than one of litigation. Our interest is to circumvent the potential pending legal action immediately. I strongly recommend that you give this matter your full attention and consider the ramifications of your actions. 

I will forward my file for 48 hours to allow you an opportunity to remit the balance in full or contact my office to negotiate a fair and equitable solution to your legal obligation. 


Sincerely, XXXX XXXX XXXX This collection agency is licensed by the Minnesota Dept of Commerce NC Permit XXXX & XXXX Please be advised that calls to and from VeriCore , LLC may be monitored or recorded for quality assurance. 
XXXX /

Company response to consumer: Closed with explanation