Consumer complaint received 2022-04-27
Company: Revenue Assistance Corporation dba Revenue Group
State: OH
Product: Debt collection
Sub-product: Medical debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
Please refer to previous complaint XXXX ( See quoted text ) " Good Evening. Today ( XXXX ) I received a letter from a company called Revenue Group. The letter claimed they have been trying to reach me about an outstanding debt owed to XXXX XXXX XXXX XXXX. I have not received any calls from Revenue Group let alone from XXXX XXXX XXXX XXXX. None, not one. There was also no date of service on said collection letter. As I have not been to XXXX XXXX XXXX XXXX in quite sometime, this lends to the seriousness of my complaint. Outside of this letter there has been absolutely no contact attempt from Revenue Group or XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX There are also numerous complaints about this company on XXXX. XXXX This serves as an update to above cited complaint. 

On XX/XX/XXXX I followed up with XXXX XXXX XXXX XXXX about a letter rec 'd from " The Revenue Group XXXX XXXX XXXX XXXX XXXX formerly of XXXX XXXX XXXX is now part of XXXX XXXXXXXX and I was informed that they are in process of auditing accounts back from XXXX. 

It appears the date of service was XX/XX/XXXX ( Which was not listed on the contact letter from " The Revenue Group '' ) I questioned why have I not received any invoice and or calls from XXXX XXXX XXXX XXXX XXXXXXXX or XXXX XXXXXXXX XXXX XXXX To which I was advised that they use a third party billing company called XXXX, which is based out of XXXX Michigan. I advised that I had not received anything from a company called XXXX in XXXX, but ultimately I'd need to pay " The Revenue Group '' Per the conversation with XXXX XXXX Family Practice it was confirmed that I was sent across the street to another facility for a chest x-ray. This facility is/was also under the XXXX XXXX XXXX XXXX XXXX 

I advised that will not happen, if I owe funds and I'm not disputing that I do, I will deal with the billing company directly or the above mentioned XXXX XXXX XXXX XXXX, XXXX XXXX or XXXXy XXXX. I was then given a number to contact XXXX to have them send me an invoice. Note : The number provided shows up as XXXX Arizona XXXX on XXXX. I live in Ohio and am now dealing with companies in Michigan and Arizona? 

In summation : XXXXThe Revenue Group contacted me via letter advising that they have been trying to reach me regarding a past due medical bill. There were no calls or invoices from this company, just a collection notice. Please see complaint XXXX or the above text. 
-I have verified the date of service with XXXX XXXX XXXX XXXX. 
-I was advised a company called XXXX XXXX the XXXX party of which I was to pay. To date I have not received an invoice or call from this company. 
XXXXr then sold off my debt of {$75.00} to The Revenue Group XXXX who in turn quickly send me a collections notice saying that they had been trying to reach me regarding a debt. 
-None of my contact information has changed in almost two decades. 
-There have been no invoices, emails or calls regarding debt. 
-While its a small amount and one that I have no problem paying, it's just a sham that its taken over a year to get to the bottom of an issue that I never knew existed until the beginning of XXXX. 
-If it was something missed at an audit, then I should have been promptly notified, but it appears it wasn't and yet I'm sent to collections for a measly amount of {$75.00} -The Revenue Group in response to complaint XXXX advised that no calls were made to me to resolve the issue from their end. 

Best Regards XXXX XXXX

Company response to consumer: Closed with explanation