Consumer complaint received 2020-09-08
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Was not notified of investigation status or results

Complaint:
Thanks for assisting with this matter Im not sure if its an language barrier or ehat when im calling to follow up on the inaccuracies thats causing such turmoil in my life but im constantly told to XXXX  with the creditors or dispute on line or by mail. Well ive done it all and still no communication. please see below and also info provided in the attachments. 

XXXX/XXXX? XXXX? Please clarify the payment status, comments, balance and account number as they might be erroneous. Correct or delete them from my credit report altogether. 
XXXX/XXXX? XXXX? How can you say this account was updated when it still looks exactly the same?? The same inaccurate information is still being reported by your company and nothing was updated. Delete these inaccurate late payments immediately from my report. 
XXXX? XXXX? How can you say this account was updated when it still looks exactly the same?? The same inaccurate information is still being reported by your company and nothing was updated. Delete these inaccurate late payments immediately from my report. 
XXXX XXXX? XXXX? How can you say this account was updated when it still looks exactly the same?? The same inaccurate information is still being reported by your company and nothing was updated. Delete these inaccurate late payments immediately from my report. 
XXXX XXXX XXXX? XXXX? How can you say this account was updated when it still looks exactly the same?? The same inaccurate information is still being reported by your company and nothing was updated. Delete these inaccurate late payments immediately from my report. 
XXXX XXXX XXXX? XXXX? How can you say this account was updated when it still looks exactly the same?? The same inaccurate information is still being reported by your company and nothing was updated. Delete these inaccurate late payments immediately from my report. 
XXXX XXXX? XXXX? How can you say this account was updated when it still looks exactly the same?? The same inaccurate information is still being reported by your company and nothing was updated. Delete these inaccurate late payments immediately from my report. 
XXXX XXXX ( Original Creditor : XXXX XXXX XXXX  )? XXXX? I have never heard of this business before. There's no way this account belongs to me. Please XXXX remove this inaccurate information immediately from my credit report. 
XXXX? XXXX? I have never heard of this business before. There's no way this account belongs to me. Please remove this inaccurate information immediately from my credit report. 
XXXX XXXX ( Original Creditor : XXXX XXXX )? XXXX? I have never heard of this business before. There's no way this account belongs to me. Please remove this inaccurate information immediately from my credit report. 
XXXX XXXX ( Original Creditor : XXXX XXXX XXXX )? XXXX? I have never heard of this business before. There's no way this account belongs to me. Please remove this inaccurate information immediately from my credit report. 
( Original Creditor : )? XXXX? I have never heard of this business before. There's no way this account belongs to me. Please remove this inaccurate information immediately from my credit report. 
Also please send me my full credit report along with the following items : your investigation results contact information for each creditor and any relevant information from the previous investigation. 
Thank you for your help regarding these issues. 
XXXX XXXX XXXX XXXX XXXX I ALSO ATTACHED SCREENSHOTS SHOWING THE INACCURATE REPORTING

Company response to consumer: Closed with explanation