Consumer complaint received 2019-07-19
Company: Rausch, Sturm, Israel, Enerson & Hornik, LLP
State: TX
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
My neighbor gave me a intent to sue that was found in their yard in XX/XX/XXXX. The neighbor across the street saw someone in a gray XXXX XXXX XXXX leave it one the door. So, Im assuming it blew off and into my neighbors yard ... Leaving a third party knowing My personal business. 

Anyway, so after talking to my lawyer I decided to go on and settle instead of paying a lawyer. So, I set up three payments ; made the first payment XX/XX/XXXX ( which my XXXX checking would not pay it because they thought it was fraud ) the money was on the account I have proof of that. Anyway I finally got it settled it was paid, the second and the last payment was made XX/XX/XXXX. To pay it in full. I called the law firm collecting the debt and told her ( XXXX XXXX ) that it was paid she said okay it will be three weeks before we send you a settlement letter. That as strange to me I had this same issue about three years ago and they sent me a letter outlining my payments and as soon as it paid off they sent me a letter. Okay that was another dishonest thing she said. They the law firm would send me a letter. I found out when I called 6 weeks later to find out when I would receive my letter ... So, she said you didnt finish paying this I said what I did, she started talking about that first payment I said what after I clear it up with Discover it clear a few days after.. Also reminded her of our conversation in XXXX re : Discover messed that up but the payment would be clearing and it did. So, she checked that out and contacted me again saying it still not paid in full because I owe a {$1.00} I said WHAT????? A {$1.00} after I paid over XXXX. She said yes the last payment was XXXX not XXXX I said oh my goodness. I went online and made it immediately and emailed her and sent a copy of the {$1.00} payment and asked again when will I receive the letter showing its paid in full. She said soon, so I waited again and nothing!!! So, I contacted XXXX XXXX again and she said We sent it to the courts to dismiss I said what why did it have to go to the courts if nothing was every filed. She said it up to the courts to dismiss. I said what again I said why is that when you guys are the ones who originated this. So anyway the letter as supposedly sent to the courts so I called the courts and found they had not received anything from them. And said it wasnt a court date for me and to call them and ask them to resend to me ... So, I did that and XXXX told me they resent it and for me Wait for a letter from the courts. That was in XXXX. So I waited and waited and on Thursday, XX/XX/XXXX I went to the mail and received a letter from the courts and was so happy excited that oh I finally received the letter showing it was dismissed. But oh no it was a letter from the courts saying a hearing notice that I will be going to trial for this paid debt. So, I emailed XXXX Last night and told her what was going on and she email me today and said it was emailed the courts this morning XX/XX/XXXX ... So, I sent the courts at their request asking why was I was getting a hearing notice. So they ask me to put it in writing and email it to them. So I did, I called to see if courts got the email from the law firm/debt collector and the only emails they received were the two that I sent and that was about 30 minutes after I sent them ... Again, the email that was supposedly sent by the courts the morning of XX/XX/XXXX was not received yet. Im just not understanding this, I feel harassed and stress above measure. 
Why hadnt two mailed letters and an email make it to the courts???. But the original filing made it there with no problems. Now that is strange and unusually. 
The letter the courts need to stop this mess has not made it? 

Im sick and tired if this. This has caused my XXXX  XXXX to  exceed where it should be ... I had to spend money to go to the doctor and just to stressed. I did my part after I ran into back circumstances and couldnt pay the original debt. But finally got the money to make a settlement and did just that in the three months allowed.. she told me as long as I had it paid but XX/XX/XXXX. I was good to go ... But its 6 months after the last payment and Im still be threatened and having to stress over going to court on this. Why and what is so hard about this to get me the information that its settled in full? 

I can and will send all documents but its to many emails to send ... ..

Company response to consumer: Closed with explanation