Consumer complaint received 2018-02-27
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: FL
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage

Complaint:
XX/XX/XXXX Certified Mail : XXXX XXXX XXXX XXXX XXXX To : BANK OF AMERICA N.A XXXX XXXX XXXX XXXX XXXX, NC XXXX Ref. : Bank of America Account # Ending XXXX Mortgage Min # # XXXX Property Address : XXXX XXXX XXXX XXXX, XXXX Fl XXXX This complaint is to request BANK OF AMERICA N.A disclose Loan Mortgage information from XXXX to XXXX, Mortgage Note owned by XXXX XXXX, and signed by XXXX XXXX on XX/XX/XXXX. 

I, REQUESTS TO PROVIDE THE FOLLOWING INFORMATION : 1. XXXX XXXX  XXXX XXXX AS TRUESTE headquarter address and all Officers name. 

2. Correct copies of the note and all endorsements, transfers, allonges, or assignments of the note from XXXX XXXX to XXXX  XXXX XXXX, finally to XXXX XXXX  XXXX as Trustee. 

3. The original alleged loan agreement. 

4. Copy all XXXX  XXXX XXXX XXXX ( XXXX ) documents of relation of those transfer from XXXX to XXXX. 

5. All documents in Bank of America possession that establish that XXXX XXXX XXXX XXXX XXXX TRUESTE is the legal, beneficialor equitable owner of the alleged loan agreement and Mortgage. 

6. Date and time, in which the disputed Mortgage was transferred to XXXX XXXX XXXX XXXX AS TRUESTE. 

7. All documents which support XXXX XXXX XXXX XXXX XXXX TRUESTE s claim that theycurrently own the alleged loan agreement and Mortgage including without limitation documents pertaining to all transfers, assignments, mergers, purchase and sale agreements, endorsements or other documents that demonstrate XXXX XXXX  XXXX XXXX XXXX TRUESTE had standing to bring claim of foreclosure on XXXX and XXXX. 

8. Copies of any and all documents which create or demonstrate the existence of a nominee or agency relationship by, between, or otherwise relating to XXXX XXXX XXXX TRUSTEEand XXXX INVESTMENT. 

9. All communication and payments to XXXX XXXX to create a Mortgage Assignment dated XXXX. 

10. All communication and documentation between Bank of America and XXXX XXXX, in relation of Complaint of foreclosure against property XXXX XXXX XXXX XXXX, XXXX Fl XXXX from XXXX to XXXX. 

11. All documents pertaining to the securitisation of the subject alleged loan agreement and mortgage. 

12. All documents that show the present physical location of the original alleged loan agreement and mortgage documents claimed to be owned by XXXX XXXX   XXXX XXXX XXXX TRUESTE from XXXX to XXXX. 

13. All documents setting forth the names, address, and telephone number of the physical custodian of the original alleged loan agreement and Mortgage document claimed to be owned byXXXX XXXX XXXX XXXX AS TRUESTE from XXXX to XXXX. 

14. All documents setting forth the assignment of either thealleged loan agreement or mortgage document which are claimed to be owned by XXXX XXXX  XXXX XXXX AS TRUESTE, to any particular Special Purpose Vehicle ( SPV ), Specialized Investment Vehicle ( SIV ), Collateralized Mortgage Obligation ( CMO ), Collateralized Debt Obligation ( CDO ), series ofresidential mortgage-backed securities or certificates ( RMBS ), collateral default swap ( CDS ), Trust, or the like used in the securitization process. 

15. All documents setting forth the full name, current address, and telephone number of each holder of or investor in any SPV, SIV, CMO, CDO, RMBS, or CDS which is collateralized in whole or in part by theDefendants alleged loan agreement and mortgage documents or any right incident thereto or thereunder. 

16. All documents concerning any consideration exchanged between any persons or parties in connection with the assignment or sale of any part of, or right under, or rightincident to the Defendants alleged loan agreement andmortgage ( e.g. assignment or sale of mortgage, assignment or sale of anote, assignment or sale of servicing rights, assignment or sale of right to income stream from borrower payments, assignment to amortgage pool,  assignment to any SPV, SIV, CMO, CDO, RMBS, or CDS, [ asdefinedherein infra ], and the like ). 


17. All policies of insurance, including but not limited to mortgage insurance, insurance in favour of any trustee or loan trust, swap policies, master and bulk supplementalpolicies, mortgagee title policies, or any other insurance which provides benefits to either the XXXX XXXX  XXXX XXXX XXXX TRUESTE or any party in privity with t XXXX XXXX  XXXX XXXX XXXX TRUESTE or any original lender or successor thereto or securitised trust upon default by the borrower in connection with the Defendantsalleged loan agreement and Mortgage. 

18. All documents setting forth any servicing agreement between XXXX XXXX   XXXX XXXX AS TRUESTE and any entity with reference to the alleged loan agreement and mortgage. 

19. All Pooling and Service Agreements, Custodial Agreements, Deposit Agreements, Master Purchasing Agreements, Issuer Agreements, Commitment to Guarantee Agreements, Release of Document Agreements, Master Agreements for ServicersPrincipal and Interest Custodial Account, Servicers Escrow Custodial Account Agreements, Release of Interest Agreements, Trustee Agreements, or the like relating to the alleged loan agreement and Mortgage. 

20. All documents setting forth the entire chain of title to the alleged loan agreement and mortgage instruments from origination to the present. 






XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Fl XXXX XXXX Email : XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation