Consumer complaint received 2023-08-29
Company: HUNTINGTON NATIONAL BANK, THE
State: MI
Product: Mortgage
Sub-product: FHA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-issue: Loan estimate or other related disclosures

Complaint:
XXXX Was holding a payment for first time buyer XXXX dollars. I was approved but my bank that held the mortgage turned it down I XXXX. I asked why ; they convinced me if I came into TCF Bank they could give me a better deal. I went into the office they said I had to bring my husband with me. We were going through a divorce at the time so I did because he had to sign in XXXX. They gave us like about 25 pages to read of refinancing the house which the house was only XXXX. I didnt read all the paper because I am XXXX  and I have a kind of learning XXXX and it is hard because I read very very slow, I explain that to the man and he guaranteed me that he was giving me a lower percentage and that this would be the best deal for me for my house. I ended up signing the papers then years and years kept on going bad, and I was never making any leeway of paying on the house, so I talk to the last mortgage company that took it over because I went through three different mortgage companies because it kept on going from a different mortgage every few years so when it came to XXXX XXXX I asked them why did I only have XXXX paid into my house when I have owned the house since XXXX They sent me a piece of paper stating that I was on an interest only mortgage and that I would not be able to finish paying that entrance until I was XXXX XXXX XXXX and then and only then would I start actually paying on the house. I had no idea and I have been paying on the house for 22  years with only XXXX in equity. I got robbed of my house. My house shouldve been paid off and I should be sitting in my home at XXXX XXXX XXXX just paying for the lot and the lot only. I have no way of selling this house or anything all the years. I have been living in it for 22  years because every time I did, I would have to pay more out than what the house was worth. I couldnt get a job here in XXXX XXXX and so I had to go to XXXX and work there for XXXX years. I couldnt even sell my house so I was stuck paying on the house and an apartment why I lived in flat, because the house wasnt worth what was old on it Then after the seven years I came back and I tried to see why when I refinance with XXXX XXXX why my house still owed so much and I only had {$2000.00} in equity they sent me a piece of paper and showed me that my house was on interest only. And then I would not have been able to pay the house off until I was XXXX XXXX XXXX and that would only be paying the interest off and I would still offer the house so they sent me up on a deal where I wouldve never ever owned my home or had any equity whatsoever in my home I just found out about this a few months ago. I feel like I have been robbed of my house because my house should been paid off and I only owe XXXX when I bought it. Right now I should be owning my house and only paying for my lot. But I am still stuck paying a mortgage at XXXX XXXX XXXX and dont have no more than a couple XXXX in my home. TCF bank tricked me into thinking that I was getting a good deal when all they were doing was living off every bit of the interest of my house for over 23 years. I got scam by TCF bank.

Company response to consumer: Closed with explanation