Consumer complaint received 2020-12-22
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Was not notified of investigation status or results

Complaint:
XXXX XXXX Secretary at the US Department of Education was contacted through both email and by regular postal mail. 

Her General Counsel was contacted in times past to appropriately investigate the claims if the neglect or action even inaction by the Servicer where in Court Case in the XXXX XXXX, on record it states that the, US DOE is the guarantor on the account, and I proved that clearly. Well XXXX XXXX, the XXXX Attorney or assistant to XXXX asks why I didn't contact the US Secretary of Education though her General Counsel was sued or party and said nothing. 

Guarantor under legal definition is one responsible to pay, anyhow the case collapsed for fraud on the court and has to be refiled being filings are of evidentiary value. I want our present US Department of Secretary to refute the filing stating in XXXX student repository that they, in fact are and never were the guarantor on the face of any accounting or transactional information. 

The case XXXX of Texas XXXX XXXX, this filing may be restricted but they have in house counsel that can review particular terms. The judge was needed to recuse himself and failed to do which is reason this case is continued in proper respects. 

Albeit, I request XXXX XXXX earnest help in this matter in order to officially close this matter before her chair, as trustee and secretary of Education to the United States of America. Specifically, I need answered or I'll seek recourse judicially possibly under Article III jurisdiction that, 1. You select servicers as an agency to service and handle student loan accounts as a third party in contract yes or no? 

2. How often are you made aware of criminal activity or suspicious behavior in forms of payment by XXXX student loan borrowers? 

3. Have you been discriminatory to anyone other than myself who made an unusual form of payment? 

4. Before third party XXXX destroyed, said form of payment for you, as Secretary of Education, were you contacted XXXX to discuss this issue most thoroughly? 

5. Specifically can you place stated agent making any contact at all, whatsoever with any agent or Federal employee at the, US Department of Education? 

6. Has anyone ever issued a promissory note to a known servicer or directly to the US Department of Education? 

7. Were you aware that a Federal Reserve account number and routing number in bank information was present for set off authorized under Artificial Intelligence with the FBI of Washington DC for comment or rebuttal? 

Rules and Administrative Governance under the Uniform Commercial Code states specifically about a destroyed such as : In the case and at that time it was the debt was to be terminated and off debt by the new agreement that should have been inspected by the US Government Agency in controlling law, not said buyer of the debt or otherwise in just settlement. Please read the case and give me your opinion following. 

XXXX XXXX what is final opinion of the general understanding of what the word Guarantor means, and if even by mistake it was placed on my file as well as others are they not entitled to entire settlement in zeroed amounts in debt relief on language commonly understood alone? 

Did XXXX get caught changing language and documents during a court proceeding of which the Judge overlooked? Yes or no? 

Can you please look into this and start zeroing accounts please ans whatever else is genuinely owed this has affected me adversely I can not work in field of Study. XXXXXXXX XXXX  needs a re-review.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation