Consumer complaint received 2020-09-01
Company: Experian Information Solutions Inc.
State: NJ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
To Whom It May Concern : On XX/XX/2020, XXXX, XXXX, and Experian are reporting inaccurate and unverifiable information on my credit report. Please see accounts and its details below that are deemed incorrect on my credit files. 

For XXXX  1. The last active dates for this specific account are still inaccurately and inconsistently reported on all my three bureau credit reports. The information must not only be accurate but also consistent for all three bureaus. 
XXXX XXXX XXXX  Account Number : XXXX Please remove this inaccurate information from my credit report. 
2. Medical accounts should not be reported because it is a breach of HIPPA Privacy Rule and I never gave you authorization to report sensitive medical information. 
XXXX Account Number : XXXX REMOVE THIS MEDICAL ACCOUNT FOR HIPPA VIOLATION For EXPERIAN 1. The last active dates for this specific account are still inaccurately and inconsistently reported on all my three bureau credit reports. The information must not only be accurate but also consistent for all three bureaus. 
XXXX XXXX XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 
2. Medical accounts should not be reported because it is a breach of HIPPA Privacy Rule and I never gave you authorization to report sensitive medical information. 
XXXX Account Number : XXXX REMOVE THIS MEDICAL ACCOUNT FOR HIPPA VIOLATION 3. Why are the dates listed under Last Activity not consistent on my XXXX XXXX  and Experiian reports? The information is from one and the same creditor so I don't see how there is a disconnect in the information you supplied on my credit report. 
XXXX Account Number : XXXX Please remove it from my credit report. 
4. This is a collection account so the balance should be {$0.00} but why am I particularly seeing a balance amount of {$1300.00} on my report? 
XXXX XXXX Account Number : XXXX DELETE THIS! 

For XXXX  1. The last active dates for this specific account are still inaccurately and inconsistently reported on all my three bureau credit reports. The information must not only be accurate but also consistent for all three bureaus. 
XXXX XXXX XXXX Account Number : XXXX Please remove this inaccurate information from my credit report. 
2. Medical accounts should not be reported because it is a breach of HIPPA Privacy Rule and I never gave you authorization to report sensitive medical information. 
XXXX Account Number : XXXX REMOVE THIS MEDICAL ACCOUNT FOR HIPPA VIOLATION 3. Why are the dates listed under Last Activity not consistent on my XXXX  XXXX  and Experiian reports? The information is from one and the same creditor so I don't see how there is a disconnect in the information you supplied on my credit report. 
XXXX Account Number : XXXX Please remove it from my credit report. 
4. This is a collection account so the balance should be {$0.00} but why am I particularly seeing a balance amount of {$1300.00} on my report? 
XXXX XXXX Account Number : XXXX DELETE THIS!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation