Consumer complaint received 2018-03-08
Company: Amsher Collection Services, Inc.
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Hello, My name is XXXX XXXX. I want to start by thanking you for the help you provided me two years ago when I filed a complaint against a different collection agency and creditor who were trying to defraud me. Your agency was instrumental in having those companies stop trying to illegally collect something I didn't owe. Since then I have always told my peers about you and how you keep other companies who are breaking the law in check. Again THANK YOU! 

I am now reaching out to you again because I have encountered another creditor and collector who are trying to collect illegally from me. Back in XXXX of XXXX, a collection agency named XXXX XXXX   was attempting to collect the XXXX account which I had filed the previous complaint on. After showing them the results of my first complaint with your agency, they quickly reneged as they realized that account was illegal and didn't want to get involved in any lawsuit I filed against XXXX for their continued harassment. Unfortunately, they also attempted to collect for another agency named XXXX XXXX. As with the prior XXXX account I had years back, this account was also erroneous and highly illegal. 

During that time I explained to XXXX XXXX that XXXX XXXX was attempting to bill me for services they couldn't or wouldn't provide to me. What I man by that is that half the time I couldn't get reception or whatever you want to call it to be able to watch a tv show. I called XXXX XXXX on various occasions and XXXX XXXX sent a technician to my address 4 different times within a period of 1 month and a half. Each time they came they resolved the issue temporarily or only partially. I say only partially because even when I did get reception, I couldn't watch different shows on different TV 's. XXXX XXXX didn't know how to explain themselves so they finally said that it had to be due to the programming. I have no idea what that means but I know that is not what the agreement was. This isn't XXXX where satellite providers couldn't give you multiple programs across the household. 

I finally told them that if they weren't going to provide me the services they promised then they were in breach of their own agreement and I was cancelling the agreement as I could not pay for services that weren't being rendered to me. XXXX XXXX reacted in a typical corporate bully manner and said that if I didn't pay them they were going to come after me. I didn't care.A contract is a contract is a contract. If they were in breach of it, I am not responsible for it. They picked up their boxes and that was the end of it or so I thought. When the account was sent to collections in XXXX I disputed the account with XXXX XXXX and asked them to provide validation of the debt and to explain how the creditor was charging for services they couldn't provide. The dispute seemed to do the trick as XXXX XXXX deleted it from the credit report and simply sent the account back to XXXX XXXX as uncollectable. Now, XXXX XXXX assigned it to another collection agency named Amsher Collection Services. 

I'm not an uninformed consumer. Because of how I was bullied in the past by XXXX, I have been forced to educate myself in collections and how they work. XXXX XXXX does not get to keep reassigning an illegal debt to different collection agencies just to buy themselves additional validation periods or try to sneak it in on my report so to speak. If XXXX XXXX and Amsher do not stop collecting or reporting this illegal debt, I will be forced to sue them. Furthermore, I have already tried calling Amsher regarding this account to give them a heads up. Unfortunately, they are closed early in my time zone. And the few times I tried calling that was within their opened hours, I was still sent straight to voicemail. Well I won't waste more time giving them the benefit of the doubt. This account is illegal, XXXX XXXX has already received my dispute and have had their opportunity to validate this when the account was with XXXX XXXX, and I will not tolerate their illegal collection tactics. Please assist me with this situation as you did with the XXXX situation. It's not fair that companies keep coming after me for debts that are not legitimate just because they are big corporations and I'm just a tab in their books.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation