Consumer complaint received 2018-07-16
Company: Schachter Portnoy, L.L.C.
State: NJ
Product: Student loan
Sub-product: Private student loan
Issue: Dealing with your lender or servicer
Sub-issue: Received bad information about your loan

Complaint:
I'm submitting yet another complaint which involves XXXX XXXX once again and another third party debt collector. This debt collector is the law firm, Schachter Portnoy, LLC. The last complaint involving XXXX XXXX sending a student loan to a third-party collection agency to illegally collect on my student loan debt was on XX/XX/XXXX. This collection agency or law firm was XXXX XXXX XXXX , XXXX and it resulted with a Notice of Discontinuous Action from this law firm. The CFPB file number in reference to this complaint is XXXX. 

A Notice of Discontinuous was also filed in the NY Supreme court on XX/XX/XXXX by XXXX XXXX XXXX, XXXX. A copy of this letter, dated XX/XX/XXXX was mailed to my mom and me. However, around the time I received this second letter of Discontinuous Action from XXXX XXXX XXXX XXXX XXXX, I also received a letter from Schachter Portnoy, LLC. Their letter was dated, XX/XX/XXXX which is actually two days before the Notice of Discontinuous was filed in NY State Supreme court. 

I responded to the letter from Schachter Portnoy, LLC with a letter dated XX/XX/XXXX to confirm the validity of this debt. I had sent this letter via certified mail on XX/XX/XXXX. I never got a true response from them on the validity of that student loan debt. The first letter named the original creditor as XXXX XXXX, XXXX. After my response, I received two more letters from Schachter Portnoy, LLC :  the first was dated, XX/XX/XXXX and the second was dated, XX/XX/XXXX. Both letters were in regards to collecting student loan debt and they both now named XXXX XXXX XXXX XXXX XXXX as their client/creditor. 

Currently there are several class action lawsuits against XXXX XXXX XXXX XXXX XXXX because they have so many violations in regards to FDCPA. I'm also aware of the lawsuits that CFPB has filed against XXXX XXXX XXXX XXXX XXXX and XXXX XXXX. I also came across several complaints and lawsuits against Schachter Portnoy LLC and their many violations in regards to FDCPA standards. 

From what I understand, they are known to go after based on their being likely to go into default ; not filing answer ; and/or their inability to understand their rights. They're third-party debt collectors and racketeers that violated a plethora of consumers rights by proceeding with collection activity without validating the debt. They usually buy debts that have already been brought and sold a few times over making it difficult to prove this debt. Based on what I've learned by researching this law firm, they also try to coerce consumers into paying these debts. 

By researching information in regards to XXXX XXXX and this law firm, I decided to write a second letter of validation. This time around, I fax the letter to the office of Schachter Portnoy, LLC on Friday, XX/XX/XXXX. I now know that I can't assume the origin of the debt, I must have physical proof of this debt. On Wednesday, XX/XX/XXXX, I received a call on my cell phone from what sound like a, XXXX XXXX. He mentioned he was calling from Schachter Portnoy, LLC.  It was difficult to hear what was being said being that it was around XXXX and I was around XXXX center -- one of the busiest areas in NYC. However, I'm pretty sure I was asked about my social security number and my response since it was very noisy and it was difficult to hear was something like, Sorry, I can't really hear you, I will have to call back later. I can't talk right now! I received this phone exactly five days after faxing my letter of validation. Prior to that, I've never received any calls from Schachter Portnoy, LLC until that day. I do believe had I been able to talk to this person that would have tried to coerce me into paying on a debt with no proof that its mines and most likely have passed the statute of limitations. When, I did returned home, I double-checked the XXXX number I received that afternoon and it certainly was from Schachter Portnoy, LLC.

Company response to consumer: Closed with explanation