Consumer complaint received 2020-07-15
Company: Experian Information Solutions Inc.
State: OR
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
XXXX XXXX {$1000.00} Balance updated XX/XX/XXXX Exceptional payment history Tap labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 19 % Balance on XX/XX/XXXX Loan Amount {$1000.00} {$1300.00} Payment Info Status Current Status date XX/XX/XXXX Past due amount - Original loan amount {$1300.00} Monthly payment {$13.00} Late payments - You've made 100 % of your payments on time for this account. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX   XXXX On Time Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX XXXX {$2300.00} Balance updated XX/XX/XXXX Exceptional payment history Account Info Tap labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 15 % Balance on XX/XX/XXXX Loan Amount {$2300.00} {$2700.00} Payment Info Status Current Status date XX/XX/XXXX Past due amount - Original loan amount {$2700.00} Monthly payment {$33.00} Late payments - You've made 100 % of your payments on time for this account. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX   XXXX On Time Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX XXXX {$1300.00} Balance updated XX/XX/XXXX Exceptional payment history Account Info Tap labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 62 % Balance on XX/XX/XXXX Loan Amount {$1300.00} {$3500.00} Payment Info Status Current Status date XX/XX/XXXX Past due amount - Original loan amount {$3500.00} Monthly payment {$18.00} Late payments - You've made 100 % of your payments on time for this account. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX   XXXX On Time Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX  XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX XXXX {$2000.00} Balance updated XX/XX/XXXX Exceptional payment history Account Info Tap labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 21 % Balance on XX/XX/XXXX Loan Amount {$2000.00} {$2600.00} Payment Info Status Current Status date XX/XX/XXXX Past due amount - Original loan amount {$2600.00} Monthly payment {$26.00} Late payments - You've made 100 % of your payments on time for this account. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX   XXXX On Time Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX XXXX {$2900.00} Balance updated XX/XX/XXXX Exceptional payment history Account Info Tap labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 17 % Balance on XX/XX/XXXX Loan Amount {$2900.00} {$3500.00} Payment Info Status Current Status date XX/XX/XXXX Past due amount - Original loan amount {$3500.00} Monthly payment {$37.00} Late payments - You've made 100 % of your payments on time for this account. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX   XXXX On Time Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX  XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX XXXX {$2700.00} Balance updated XX/XX/XXXX Exceptional payment history Account Info Tap labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 33 % Balance on XX/XX/XXXX Loan Amount {$2700.00} {$4100.00} Payment Info Status Current Status date XX/XX/XXXX Past due amount - Original loan amount {$4100.00} Monthly payment {$40.00} Late payments - You've made 100 % of your payments on time for this account. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX   XXXX On Time Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX XXXX {$5100.00} Balance updated XX/XX/XXXX Exceptional payment history Account Info Tap labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 5 % Balance on XX/XX/XXXX Loan Amount {$5100.00} {$5500.00} Payment Info Status Current Status date XX/XX/XXXX Past due amount - Original loan amount {$5500.00} Monthly payment {$73.00} Late payments - You've made 100 % of your payments on time for this account. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX   XXXX On Time Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX  XXXX XXXX XXXX, CO XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX XXXX {$5300.00} Balance updated XX/XX/XXXX Exceptional payment history

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation