Consumer complaint received 2019-06-26
Company: Pittenger Law Group, LLC.
State: KS
Product: Debt collection
Sub-product: Credit card debt
Issue: Communication tactics
Sub-issue: Frequent or repeated calls

Complaint:
I was given a letter dropped off at my residence around XX/XX/XXXX. The company filing a lawsuit is Pittenger Law Group LLC taking me to court on XX/XX/2019. I called the company a couple times that week but did not leave a voicemail. Shortly after that day I received a call from XXXX ( I believe her name is ). She wanted to collect a debt. I told her I had wanted to make arrangements with the credit card company in the past but the fees kept accumulating. She was kind of short with me and said it didn't matter, 'they ' are taking payments now. She then asked me how much Ican pay. I told her the most I could do is $ XXXX. She told me she doubts that will work because they could easily garnish my wages and get more from me. I told her that I would not be able to do more. She said she would submit it but doubts they will accept it. Two days later ( the week of XX/XX/XXXX ) she told me the least amount they would accept is XXXX. I felt pressured to agree, she did not give me the option to settle but told me I would be responsible for the court costs, etc. She was very short and rude to me. She gave me all the info to call it in or send it through mail. If i didn't pay they would take court action and take property or garnish my checks. She said I do not need to be at court since they were going to file it anyways. On XX/XX/XXXX at XXXX XXXX called me again and asked HOW I would be paying and when I will be mailing or calling it in. I said it is due on the XXXX so I will call it in then. She said she needs to process it today and will post it on the XXXX. ( still being rude ). I felt pressured and stressed from her conversation all this while I am at work. At XXXX while I am at work which is working with patients highly XXXX with XXXX I was so upset I went to another room tried to call her back but reached another operator. I explained to the woman that I need to talk to someone about other options and had questions about court. I felt pressured into paying that amount to which she asked how much can you? I gave her an amount of XXXX. and she said she would submit it. I told her that we already tried and the other woman was rude. She asked if I needed to hold the payment. I was crying to her and told her yes please at least until the court date XXXX. We ended the call. At approximately XXXX XXXX called me back being very rude and told me that I needed to make that payment, the judge will not be able to help me, he is not the one to talk to make a payment arrangement and if I don't agree to pay this company can ask for more, garnish, or even seize property. She asked if I was going to make the payment today or call back by the XXXX. She told me she had another call to make and asked if I am going to make the payment. I then asked if I had the option to settle and she said yes, you make the offer. Before I could give her an answer she said " I can guarantee whatever you offer is not going to be accepted. After asking again if I am going to make the payment I told her no and we ended the call. I received another call from her number at XXXX and was too upset to answer. She did not leave a message. I felt targeted and harassed. This woman has called me too many times and has caused a lot of stress for me.

Company response to consumer: Closed with explanation