Consumer complaint received 2018-07-21
Company: Credit Karma, LLC
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
XXXX CONTINUES TO PUBLISH THE FOLLOWING INFORMATION EVEN AFTER I INFORMED THEM THAT THIS WAS DUE TO IDENTITY THEFT WITH SUPPORTING DOCUMENTATION FROM THE USPS POSTAL INSPECTION SERVICE CRIMINAL INVESTIGATIONS DIVISION AND A SIGNED AFFIDAVIT FROM A USPS EMPLOYEE NOTING THAT SEVERAL HEALTH INSURANCE AND SOCIAL SECURITY CARDS WERE ORDERED NOT BY ME AND SENT TO MY XXXX   XXXX XXXX, XXXX XXXX MI XXXX. THE ACCT # IN QUESTION ON MY XXXX   CREDIT REPORT IS : NOT EVEN STATED. I ALSO EXPLAINED TO THAT COMPANY THAT A COURT ORDERED CONSERVATOR NAMED XXXX XXXX, A LAWYER WITH XXXX XXXX XXXX XXXX XXXX, WAS ASSIGNED TO ME AND FORWARDED ALL MY MAIL AND TOOK OVER ALL FINANCIAL MATTERS AND THAT I NO LONGER HAD ANY CONTROL OF MY FINANCES AND THAT INQUIRES WERE TO BE DIRECTED TO HIM. THIS CONSERVATOR MISMANAGED MY ACCOUNTS AND REFUSED TO PAY ANY OF MY CREDIT CARDS RESULTING IN ALL OF THEM BEING CANCELLED EVEN THOUGH HE HAS BILLED THE COURTS AND MY ACCOUNTS WITH HIS FEES FOR PAYING AND REVIEWING MY CREDIT CARD STATEMENTS. MY CREDIT IS IN A WRECK FROM MISMANAGEMENT AND USED TO BE IN THE 720 - 780 RANGE. SINCE I WAS NO LONGER RESPONSIBLE FOR FINANCIAL ISSUES OR DECISIONS FOLLOWING THE APPOINTMENT OF A CONSERVATOR AND LOSS TOTAL CONTROL OF THE ACCOUNT, I SHOULD NOT BE HELD RESPONSIBLE FOR CHARGES INCURRED OR CHARGED BY HIM AND THIS SHOULD BE REMOVED FROM MY CREDIT REPORT. 

I WOULD LIKE FOR XXXX TO REMOVE COLLECTIONS INFORMATION FOR : 1 ) XXXX XXXX 2 ) XXXX XXXX 3 ) XXXX XXXX XXXX 4 ) XXXX XXXX XXXX XXXX IN ADDITION, I WOULD LIKE FOR XXXX  TO REMOVE NEGATIVE AND DEROGATORY ACCOUNT INFORMATION PERTAINING TO : 1 ) XXXX XXXX {$2400.00} Account Details Last Reported XX/XX/XXXX Creditor Name XXXX XXXX Account Type Credit Card Account Status Closed Opened Date XX/XX/XXXX Closed Date -- Limit -- Term -- Monthly Payment {$35.00} Responsibility Individual Account. 
Balance {$2400.00} Highest Balance {$5700.00} Payment Status Collection/Charge-Off Worst Payment Status -- Date of Last Payment -- Amount Past Due {$2100.00} Times XX/XX/XXXX Days Late 0/0/0 Remarks Consumer disputes this account information Charged off account Account closed by credit grantor 2 ) XXXX  CARD {$0.00} Account Details Last Reported XX/XX/XXXX Creditor Name XXXX XXXX Account Type Flexible Spending Credit Card Account Status Closed Opened Date XX/XX/XXXX Closed Date -- Limit {$20000.00} Term -- Monthly Payment {$0.00} Responsibility Individual Account. 
Balance {$0.00} Highest Balance {$13000.00} Payment Status Collection/Charge-Off Worst Payment Status -- Date of Last Payment XX/XX/XXXX Amount Past Due $ XXXX  Times 30/60/90 Days Late 0/0/0 Remarks Account closed at consumers request Charged off account 3 ) XXXX XXXX {$4800.00} Account Details Last Reported XX/XX/XXXX Creditor Name XXXX XXXX Account Type Credit Card Account Status Closed Opened Date XX/XX/XXXX Closed Date -- Limit {$6600.00} Term -- Monthly Payment -- Responsibility Individual Account. 
Balance {$4800.00} Highest Balance -- Payment Status Collection/Charge-Off Worst Payment Status -- Date of Last Payment XX/XX/XXXX Amount Past Due {$4800.00} Times 30/60/90 Days Late XX/XX/XXXX Remarks Account closed at consumers request Charged off account Payment History Latest Status : Collection/Charge-Off

Company response to consumer: Closed with explanation