Consumer complaint received 2023-06-15
Company: FINANCIAL ASSET MANAGEMENT SYSTEMS INC
State: NV
Product: Debt collection
Sub-product: Private student loan debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Reference # : XXXX I received a letter dated XX/XX/2023, from Financial Asset Management Systems Inc. It incorrectly stated I owe three debts ( {$17000.00}, {$6700.00}, and {$2600.00} ) for a total of {$27000.00} to XXXX. This puts Financial Asset Management Systems IncXXXX in multiple violations of the Fair Debt Collection Practices Act ( FDCPA ) and Fair Credit Reporting Act ( FCRA ). I do not owe this debt. 

On XX/XX/2023, I disputed this debt with a certified mail letter ( XXXX XXXX # XXXX ). Financial Asset Management Systems XXXX received this letter on XX/XX/2023, but did not respond within the XXXX window. Please see the attached XXXX tracking. 

I do not owe a debt to XXXX. 

The Fair Debt Collection Practices Act ( FDCPA ) states debt collectors can't use false, deceptive, or misleading practices. This includes misrepresentations about the debt, including : * The amount owed * That the person is an attorney if they are not * False threats to have you arrested * Threats to do things that can not legally be done * Threats to do things that the debt collector has no intention of doing '' This is a debt I do not owe, is uncollectible, and Financial Asset Management Systems Inc. is making threats that legally can not be done and they don't have intent on doing.

Financial Asset Management Systems Inc. has also committed a series of Fair Credit Reporting Act ( FCRA ) violations, mentioned below. I have attached their initial communications which clearly show the violations listed below. 

Violations : 15 U.S. Code 1692c ( a ) Communication with the consumer generally - Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt.

15 U.S. Code 1692b ( 2 ) Any debt collector communicating with any person other than the consumer for the purpose of acquiring location information about the consumer shall not state that such consumer owes any debt. 

15 U.S. Code 1692b ( 5 ) Not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt.

15 U.S. Code 1692d ( 2 ) - The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.

Impact of Financial Asset Management Errors : These errors have made it nearly impossible to obtain credit of any kind, including buying a house, car, or apartment. These errors have held me back in able to live a normal life as an American citizen. 
I am seeking the following : According to 15 USC 1681n ( a ) ( 1 ) any actual damages sustained by the customer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ; I want one thousand per violation ( {$4000.00} total ) or immediately stop all collection activities, stop reporting to all three credit bureaus and provide proof in writing. Please see attached invoice for immediate payment. 

Any continued pursuit of this debt not owed will be met by swift legal action to get it disassociated from my name. All necessary debt regulatory bodies will be notified and multiple complaints will be filed until collection efforts are ceased and the proof is provided in writing. 

Thank You, XXXX XXXX

Company response to consumer: Closed with explanation