Consumer complaint received 2017-04-21
Company: Apelles, LLC
State: GA
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: Improper contact or sharing of info
Sub-issue: Talked to a third party about my debt

Complaint:
I 'm contacting you all again because the issue originally reported is this company have n't shown any verified proof of contacting me and reported a debt that 's being paid as in collections. I 'm still paying ADT for this debt to date. I do n't receive mail at this address due to mail getting lost. I elect to receive mail electronically from all creditors. Which is totally irrelevant here.The dates they are providing is proof of their wrong and does n't match payment dates I submitted from my bank of actual payments received. I have been paying ADT since   XXXX   XXXX   I have never been late paying ADT. I cancelled this account myself because of the ridiculous resigning of the contract and increasing of monthly service charge from every move I make. Plainly put they ( ADT ) kept requiring me to re-sign a contract for 3 years even though I had only a few months until the end of it when I transferred the service. So wrong it was n't cancelled for non payment I stopped doing business with them period. They sold the account maliciously because I would n't restart service with them. They ( ADT ) then blocked me from being able to access the account online so I could n't pay them the debt. This company known as ( Appelles ) are in the crossfire because they have an account that 's not delinquent and never sent me the consumer any verified correspondence and because they are receiving payments from  XXXX  that I send they are aware of the inaccurracy. What they provided in a recent complaint was n't received by me as I was n't receiving mail at my address during that time. Appelles is taking payments from  XXXX  that I send them and applying them as if they 're not aware this account is being paid. Appelles took this account in   XXXX   XXXX   it 's clear they know it 's not delinquent. It is being paid and they have no right to report it as an account not paid. It is a cancelled account by me that I have faithfully been paying since I cancelled in  XXXX   XXXX . I 'm continuing to pay ADT. I 'm not doing business with  Appelles LLC. I ow e and pay  XXXX , I 'm still and will continue to pay ADT. So Appelles is reporting inaccurate information to a third party  (  credit bureaus ) violating the FCRA and I have furnished all documents to attest to it. I 'm telling them to remove it and I suggest they let  XXXX  handle their own business. Appelles  XXXX  is a collection agency for accounts that 's delinquent and not paid by consumers. I 'm clearly paying this account and have been since  XXXX   XXXX  so  Appelles  had no need to take it over just because someone at  XXXX  is angry at me the consumer. I 'm not going to allow  Appelles t o get in the middle so they need not contact me unless they remove the inaccurate information from the credit bureaus. I 'm not going to stop until they do because it is wrong. I 'm going to continue paying ADT as I have been and they will get what I pay them monthly until this debt is paid. I 'm being ripped off because there 's no way I owe them this much money anyway however I signed a contract, and in the fine print it stated when or if I cancel I owe  XXXX  percent of the remaining balance. I cancelled and I 'm paying it. What  XXXX  gets a letter of a reduced amount and not settle it? I pay my bills and this is wrong . Appelles a lso acknowledged in the previous complaint of 60 days late constituting them sending it to bureaus, they 're still reporting wrong. If I were to entertain them  XXXX   XXXX  to  XXXX   XXXX  is 60 days after the 30 days allowed to validate the debt with them. I was n't delinquent with  XXXX  nor Appelles on  XXXX   XXXX  when they wrongfully reported this to the third party.    XXXX ,  XXXX   XXXX

Company response to consumer: Closed with explanation