Consumer complaint received 2021-10-19
Company: SLM CORPORATION
State: MD
Product: Debt collection
Sub-product: Private student loan debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
My name is XXXX XXXX and I sent Sallie Mae a verification letter on XX/XX/2021. I didn't receive a response so I called them and they told me that they would send the original documents. It is now XX/XX/XXXX and I still have not received verification and pursuant to 15 USC 1692g, verification is required once requested. If I am not mistaken, if there is no verification, then there is no debt. If Sallie Mae insists that I, a consumer, owes them this alleged debt, then there needs to be an AGREEMENT between myself and Sallie Mae with WET INK SIGNATURES. As a business, it does not make sense to do business with someone with no signed contract or agreement from both parties involved. In reality, Sallie Mae can not do business with a natural person anyway. Businesses can only contract with other businesses! Furthermore, this lets me know that since Sallie Mae can not EVER provide verification to me, then they can't provide it to anyone else. Now if Sallie Mae is collecting a debt, then they should know ALL of the laws under the FDCPA and not just the ones that benefit them. They have also used my personal and private information without my written consent and shared it with credit reporting agencies. Pursuant to 15 USC 1692c ( b ), no one is allowed to communicate with ANY third party outside of the consumer unless the consumer AUTHORIZES it and I have NOT authorized anything whatsoever. That is even discussed in the FCRA. Anything that has something to do with my personal and private information HAS to be authorized by me, otherwise it is, in fact, considered identity theft and is punishable by law pursuant to 18 USC 1028A. Pursuant to 15 USC 1692h, " If any consumer owes multiple debts and makes any single payment to any debt collector with respect to such debts, such debt collector may not apply such payment to any debt which is disputed by the consumer and, where applicable, shall apply such payment in accordance with the consumers directions. '' With that being said, all prior payments need to be refunded to me as that is my RIGHT. Another interesting thing I came across is the fact that the debts are in excess of {$1.00}. According to 15 USC 1666d ( C ), anything in excess of {$1.00} needs to be refunded to the consumer. It makes no sense to pay something that is in the positives. That is false representation pursuant to 15 USC 1692e ( 2 ) ( A ). All of these offenses are considered crimes under federal law, starting with fraud pursuant to 18 USC 1028. This is also extortion under 18 USC 891 ( 6 ). My credit card, which is my social security card pursuant to 15 USC 1602 ( l ), was used in this process therefore making this an extortionate credit transaction. I also never received my Right of Rescission. Sallie Mae is willfully and knowingly participating in illegal actions against I, the consumer, and there is no way to deny it when federal law says otherwise. Reporting adverse actions and items to my consumer report is causing harm to my reputation which is considered an unfair practice and harassment and is, in fact, illegal.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation