Consumer complaint received 2019-12-24
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CT
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Was not notified of investigation status or results

Complaint:
XXXX  XXXX  nor transunion did not investigate the documents given to them by online collection these documents were fake and they were not verified by none of the. credit bureaus I want to file a complaint To : CFPB Trans UnionXXXX, XXXX  To : XXXX XXXX XXXX   XXXX XXXX XXXX XXXX. XXXX, NC XXXX. THIS COMPANY IS A FRAUD THEY FRAUDULENTLY CREATED DOCUMENTS FROM AN ACCOUNT THAT HAS NOTHING TO DO WITH THEIR ASSUMED CLAIM THEY HAD TO CLAIM PROOF VALIDITY OR ANYTHING NOW THEY FOUND A NEW ACCOUNT AND COPIED AND PASTED NEW ACCOUNT INFORMATION AND NEW DATA FROM AN ACCOUNT. 
I ASK THAT THE CREDIT BUREAUS INVESTIGATE THIS XXXX XXXX XXXX XXXX STOLE AN ACCOUNT # from A Current account To : Attorney General XXXX XXXX XXXX of the Attorney General XXXX XXXX XXXX XXXX, XXXX  XXXX Complained Filed XX/XX/XXXX Dear XXXX XXXX, Thank you for submitting your request and information to Office of the Attorney General Our office reviews each complaint carefully to determine whether we can assist in resolving the matter. 
We may refer your inquiry to another agency when appropriate. Since our office receives a high volume of inquiries, please allow sufficient time for review of your matter. You will receive follow-up communication about your inquiry in a subsequent email. 

Thank You, Office of the Attorney General XXXX, XXXX  XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX ACCOUNT # XXXX To : All Consumers to aware of the trickery the collection agency does. 

This collection agency name XXXX XXXX has taken a bill from XXXX in which has already been paid they have deposited this collection account in my credit report many times the first few times there assumed proof was a typed written letter with a balance that was not legal or legitimate. Now they have copied and pasted a document together with a current XXXX XXXX bill from XXXX which intern was paid. 
This company has stolen the new account and put it on an old account and presented this to be as new debt. This is false Attorney General this company must think they are dealing with someone who does not know the law or someone who will just look at this notice carefully. In XX/XX/XXXX I did not live in XXXX  I lived in XXXX  during this said time and I worked in XXXX County. This company has stolen information from my new account entitled my P.O. Box that I used this company does not know where these services were obtained because they asked XXXX what address do they have now for me and this is what they were given and they should not have been given any of my information. 

I have indicated to this company many times before that I do not have a balance with them nor XXXX any money. If I did, I would have paid it I would not go without lights. This company does not have an original balance account number which is on a few of the old credit reports that I have in my possession with this same company years ago with XXXX again. They were forced to remove they inquire, so now they have obtained information from XXXX with new information that has nothing to do with their claim. They can not justify their accusations with a lie. I have my original bill from XXXX. XXXX XXXX. Can not produce an original bill for this amount because they do not have one. They somehow obtained a XXXX account from XXXX in my name and put it on an old account they were already paid. 

I want this collection agency file XXXX for mischief and lining. Account was removed several times and now they have copied and pasted a new account that does not have this balance they indicated XXXX in which this was since abolished and they have no right to lie about this account and still try to collect on such fraudulent lying where is the bill XXXX that states this balance and there is no account number they stole my new account number and put in on the old collection account they did not get money from I would never pay this company anything. Fraudulent. In XX/XX/XXXX, this account was removed please confirm with the credit bureaus to concur this it is in the reports the company had no validation of the balance. My job entitles me to move every 6 months and I was in XXXX  in XX/XX/XXXX not XX/XX/XXXX. My son was in college there they can not produce anything valid. I would not have had service if I owed a bill they would have taken it from my deposit. 

Online Collection I will report you to every entity I can think of based on the documents that you sent me. If I ever owe XXXX XXXX a Bill, they will never send me any fake bills or fraudulent balances you did. 

XXXX XXXX XXXX XXXX XXXX XXXX, XXXX  XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief