Consumer complaint received 2021-10-15
Company: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-issue: Card opened as result of identity theft or fraud

Complaint:
I must submit this complaint to the Consumer Financial Protection Bureau ( CFPB ) to get answers as Capital One for the past 284 days has repeatedly failed to provide an explanation for failure to acknowledge a criminal investigation. I am in the process of a preliminary investigation of discovery seeking legal clarification for Capital One Corporation actions.

The Federal Deposit Insurance Corporation ( FDIC ) is the supervising entity of Capital One. I have recently filed a complaint with the Federal Trade Commission against the FDIC for their alleged malfeasance in the supervision of Capital One and others. Capital One and the FDIC may want to take note of the following quote by XXXX XXXX XXXX who does not bello the truth when he knows of the truth makes himself the accomplice of liars and forgers. 

WHEREAS it is alleged : 1. ) Capital One has never acknowledged the XXXX County Sheriffs Office ( XXXX  ) criminal investigation or XXXX XXXX District Attorney criminal investigation when investigations were repeatedly brought to their attention. 2. ) Capital One has repeatedly chosen to ignore my request requiring Fraud Investigators to acknowledge the criminal investigation in any correspondence by referencing the XXXX  Criminal Case Number. 3. ) Capital One has not in any of their correspondence referenced my Federal Trade Commission Identity Theft Report case number. 4. ) Capital One has never in any of their correspondence provide any reasons for not acknowledging the XXXX or FTC case numbers. 5. ) Capital One with alleged malice and intent assisted the alleged perpetrator to avoid arrest, prosecution, by concealing information from investigative authorities and myself. 

Capital One Credit Card Services as when I had reported Identity Theft/Fraud involving complaints and inquiries for two credit card accounts ending in XXXX previously known as account ending in XXXX and XXXX previously known as account ending in XXXX. Capital One has never acknowledge for the past 284 days or offered any explanation for their refusal to acknowledge the XXXX County Sheriffs Office ( XXXX  ) or the XXXX County District Attorney ( XXXX ) criminal investigation. In each of my correspondences addressed to Capital One I had requested each acknowledge the XXXX County Sheriffs Office Criminal Case Number XXXX. My correspondences were either sent by certified registered receipt and/or facsimile. Capital One by its actions and failures has disrespected me and law enforcement. Capital One is accused and represented by their actions have refused to simply acknowledge the efforts of law enforcement has actively hinder and hamper a criminal investigation preventing the arrested of the accused perpetrator. Furthermore, Capital One alleged actions are socially reprehensible for refusing to provide the simple business curtsey of acknowledgement of an active criminal investigation. 

Capital One and its employees through this complaint process are reminded that each person may be held criminally accountable for accessory after the fact under California Law, California Penal Code PC32 Accessory. Every person who, after a felony has been committed, harbors, conceals or aids a principal in such felony, with the intent that said principal may avoid or escape from arrest, trial, conviction or punishment, having knowledge that said principal has committed such felony or has been charged with such felony or convicted thereof, is an accessory to such felony.

Company response to consumer: Closed with explanation