Consumer complaint received 2023-08-14
Company: PNC Bank N.A.
State: AZ
Product: Checking or savings account
Sub-product: CD (Certificate of Deposit)
Issue: Managing an account
Sub-issue: Banking errors

Complaint:
XX/XX/XXXX I opened a money market account for my uncle. I deposited {$50000.00} in that account. It was intended to be long-term I had told the personal banker XXXX XXXX the situation that my uncle was in the hospital, and he wanted me to open a new account for him, she instructed me to take the forms to the hospital and get his signature. That is what I did. 

Compass bank miss placed {$50000.00} that was in a sole money market account for XXXX XXXX. 
( Opened XX/XX/XXXX under the suggestion of XXXX XXXX XXXX ) Documents are enclosed with this statement along with proof that the money was returned to the originator XXXX XXXX, twice, and issued a cashier 's check. 
XX/XX/XXXX, Return item charge back of {$51000.00}. 
XX/XX/XXXX, forced paid debit of {$50000.00}. 
XX/XX/XXXX, Compass bank ( PNC ) issued XXXX a cashier 's check amount of {$46000.00}. 
( It is noted in the police report that compass bank didnt even have a copy of the cashier 's check they obtained one requesting it from XXXX XXXX  . ) The check was negotiated by XXXX XXXX at XXXX XXXX. 
This is {$50000.00} being returned three times. 
XXXX XXXX alleged that I stole the money. 

Police report number XXXX I had no idea of this police report until XX/XX/XXXX. At that time I was arrested and thats when I became aware of all this and was exposed to all the lies. 
Compass bank demonstrated extreme malpractice through all of their inconsistencies and untrue statements on this police report. 
They neglect to follow through XXXX XXXX the fraud department, XXXX XXXX the main banker. 

It is mentioned throughout the police report my involvement XX/XX/XXXX, this was way before my involvement. Apparently, my uncle had done some banking of his own with compass bank, however compass bank continues to name me as some kind of a perpetrator. 

On police statement, XXXX XXXX made a legal statement that she walked out to my car and obtained a signature. ( This did not happen. ) Also, on the police report were statements from XXXX XXXX XXXX division it was never followed through to determined what the outcome was. 

There are so many inconsistencies on the police report from compass bank, and family members. 
These are just some of the inconsistencies. I have the full report, I am willing to answer any and all concerns and questions. 
The statements are simply faults. I dont know where they would have come from as compass Bank never contacted me to clear this up. 
They simply took the information, XXXX XXXX was making up and apparently ran with it, making these false statements on a police report. 

At present time, I have a defamation lawsuit against XXXX XXXX, which is moving to my favor. 
Compass bank attorneys have found a loophole, and it is being dismissed for the second time without prejudice, they wanted it to be with prejudice judge is granting without. 
I dont have money for a good attorney I can not go up against the bank 's attorneys. 

The OCC has recommended I make a complaint with your agency. 
What I would like to see happen is compass Bank complete their responsibility and pay me back the {$50000.00} that I am being responsible to the court of Arizona. 
I am also requesting for a settlement, I have continuing suffering due to this mistake on behalf of compass bank, please ask me any and all questions to get a favorable resolve. 

Sincerely XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX AZ XXXX

Company response to consumer: Closed with explanation