Consumer complaint received 2020-07-23
Company: Ocwen Financial Corporation
State: MD
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
PHH MORTGAGE REPORTED ME LATE WHEN IT WAS NOT SUPPOSED TO. WHEN I CALLED THEM THEY STATED THEY DID NOT REPORT ME LATE BUT ON MY CREDIT REPORT ALL THREE AGENCY IT SHOWS LATE FOR THE MONTH OF XXXX. I INFORMED THEM THE GOVERNOR OF Maryland stated Gov. XXXX XXXX announced substantial economic relief on Friday for residents hurt financially by the challenges of the COVID-19 pandemic. 

An executive order from the governor temporarily prohibits mortgage lenders from initiating the foreclosure process. Nearly 70 of the states banks and financial institutions have agreed to a program to provide a 90-day forbearance and deferral period on mortgages, he said. 

During this period, no late fees will be charged, and there will be no negative reporting to credit bureaus. Residents must contact their lender to take advantage of this relief. 

To avoid the serious health, welfare, and safety consequences that may result if Marylanders lose their housing as a result of COVID-19, it is necessary and reasonable to impose a moratorium on certain evictions and prevent the initiation of residential foreclosures, XXXX executive order reads in part. 

The order expands to include industrial and commercial evictions and also prohibits the repossession of cars, trucks and mobile homes, XXXX said during Fridays news briefing. 

XXXX office is also directing the Maryland commissioner of financial regulation to suspend certain lending limits for Maryland banks in some cases in an effort to make more credit available to struggling small businesses. 

In addition, during this state of emergency, all executive state agencies will suspend debt collection activities. 

Were going to continue to do everything that we possibly can to help get Marylanders through this, XXXX said. 

He announced and signed an executive order last month that also protects renters from eviction, if they can demonstrate theyve lost income due to the coronavirus outbreak. 
Gov. XXXX XXXX announced substantial economic relief on Friday for residents hurt financially by the challenges of the COVID-19 pandemic. 

An executive order from the governor temporarily prohibits mortgage lenders from initiating the foreclosure process. Nearly 70 of the states banks and financial institutions have agreed to a program to provide a 90-day forbearance and deferral period on mortgages, he said. 

During this period, no late fees will be charged, and there will be no negative reporting to credit bureaus. Residents must contact their lender to take advantage of this relief. 

To avoid the serious health, welfare, and safety consequences that may result if Marylanders lose their housing as a result of COVID-19, it is necessary and reasonable to impose a moratorium on certain evictions and prevent the initiation of residential foreclosures, XXXX executive order reads in part. 

The order expands to include industrial and commercial evictions and also prohibits the repossession of cars, trucks and mobile homes, XXXX said during Fridays news briefing. 

XXXX office is also directing the Maryland commissioner of financial regulation to suspend certain lending limits for Maryland banks in some cases in an effort to make more credit available to struggling small businesses. 

In addition, during this state of emergency, all executive state agencies will suspend debt collection activities. 

Were going to continue to do everything that we possibly can to help get Marylanders through this, XXXX said. 

He announced and signed an executive order last month that also protects renters from eviction, if they can demonstrate theyve lost income due to the coronavirus outbreak. 

PHH claims they did not report me late and they did

Company response to consumer: Closed with non-monetary relief