Consumer complaint received 2018-03-05
Company: VeriCore, LLC
State: VA
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
XX/XX/XXXX - My wife received a message from and unknown caller who did give his name and number but did not say who he worked for or why he was calling. I see under the Fair Debt Collections Act that this is prohibited especially without the permission of the employer to take calls from collection agencies. She notified me of the message. I returned his call. The companys name is Vericore and they were representing XXXX XXXX to collect unpaid debt. I was notified that I signed a guarantee in XX/XX/XXXX for a company named XXXX   XXXX XXXX XXXX XXXX for any unpaid debts adding to {$1800.00}. I asked for a copy of the contract and later that day for copies of invoices. Later I contacted XXXX XXXX   XXXX XXXX that had the lien on the business for which I signed. They notified me that business had been dissolved and another company reopened in XX/XX/XXXX. 
XX/XX/XXXX - I noticed then that the new charges on the statements sent had XX/XX/XXXX dates meaning it was the new company charging as the old company for which I worked and signed the contract for product. 
XX/XX/XXXX - Received an email from XXXX XXXX XXXX XXXX confirming the end of the company which I worked and the beginning of a new one. Left Vericore a voicemail and forwarded the email from XXXX XXXX XXXX XXXX. 
XX/XX/XXXX - Vericore representative left me a voicemail stating I needed evidence supporting my claim. I returned his call that this is either a bookkeeping mistake or fraud. Vericore asked how was XXXX XXXX supposed to know they were selling to a new business. He later emailed me some shipping/receiving documents to see if I recognized the signed recipient in which I did not. I let him know in an email I did not recognize the name or company that picked up product. The name of the company picking up product was XXXX XXXX XXXX in XXXX VA. Nobody from the store location signed anywhere on the slip. 
XX/XX/XXXX - Spoke with Vericore to confirm I did not recognize the recipient on the slips and that they once again were selling to a different entity in which I worked. He stated I needed proof that XXXX was notified of the business closing and that XXXX would definitely pursue collection. I then stated I needed to speak with an attorney to see what options were available before I just hand over money in a situation which I had no association. 
XX/XX/XXXX - Met with my attorney. They said I had a case. 
XX/XX/XXXX - Attorney told me with the amount of money being in question that her fees and fighting this would most likely cost more than the debt owed and would be better off paying the debt and receiving a letter that the account is not ever to be used in the future. Was also notified that many of the same people were working for the dissolved business had rolled over into the new business and carried a very similar name. There are also a couple other locations with a name similar to XXXX XXXX XXXX XXXX XXXX in the area that are not associated. I have not worked at that location since XX/XX/XXXX but I understand that is still in the window of the guarantee. 
XXXX XXXX never made an attempt to contact me before turning this over to collections.

Company response to consumer: Closed with explanation