Consumer complaint received 2023-04-26
Company: BMO HARRIS BANK NATIONAL ASSOCIATION
State: IL
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
In accordance with The Fair Credit Reporting Act, the creditor has violated my rights pursuant to 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies ( a ) Duty of furnishers of information to provide accurate information ( 1 ) Prohibition ( A ) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 

( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate. 
They are noncompliant in regards to this law. Also, pursuant to 15 U.S. Code 1681s2 ( ii ) Reporting Except as provided in clause ( iii ), if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer, and the consumer makes the payments or is not required to make 1 or more payments pursuant to the accommodation, the furnisher shall ( iii ) Exception Clause ( ii ) shall not apply with respect to a credit obligation or account of a consumer that has been charged-off. 

They are in violation of this section by reporting an account that shall not be, with the respect to a credit obligation of the consumer, on my consumer report that is inaccurate, due to the exception of the account being a charge-off. 

Also, pursuant to 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies section ( 2 ) Duty to correct and update information A person who ( B ) has furnished to a consumer reporting agency information that the person determines is not complete or accurate, shall promptly notify the consumer reporting agency of that determination and provide to the agency any corrections to that information, or any additional information, that is necessary to make the information provided by the person to the agency complete and accurate, and shall not thereafter furnish to the agency any of the information that remains not complete or accurate. 
( XXXX ) Duty to provide notice of dispute If the completeness or accuracy of any information furnished by any person to any consumer reporting agency is disputed to such person by a consumer, the person may not furnish the information to any consumer reporting agency without notice that such information is disputed by the consumer. 

It is their responsibility to adhere to the guidelines/rules of the laws XXXX put in place as a furnisher of consumer personal information accurately. 

Pursuant to 15 U.S. Code 1681n - XXXX liability for willful noncompliance, they failed to comply to my correspondence, is grounds for my consumer rights seeking damages to my character by furnishing inaccurate information on my consumer file knowingly & willfully while have no permissible purpose in doing so. I have not received a response in any communication through any medium within the 30 day period pursuant to 15 U.S. Code 1681i - Procedure in case of disputed accuracy. I have extended extra time to receive communication from BMO HARRIS BANK XXXX, but have not received any communication regarding the dispute sent. 

Best regards, XXXX XXXX XXXX. VIN # XXXX for further identification

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation