Consumer complaint received 2021-08-19
Company: Experian Information Solutions Inc.
State: NC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX, North Carolina XXXX Date of Birth : XX/XX/XXXX SS # : XXXX I authorize you to investigate these accounts and I am not using a third party to initiate these claims. I have provided copies of all of my proofs of identity. 

Experian XXXX. XXXX  XXXX XXXX, TX XXXX XX/XX/XXXX Re : Letter to Remove Inaccurate Credit Information To Whom It May Concern : I received a copy of my credit report and found the following item ( s ) to be in error : 1. There is incorrect and inaccurate information on my credit report that is stopping me from bettering my life by obtaining a better job as well as a vehicle and mortgage. It is causing me stress and I am feeling physically ill when I see these inaccuracies XXXX  Account Number : XXXX Please investigate and delete from my credit report. 

2. There is incorrect and inaccurate information on my credit report that is stopping me from bettering my life by obtaining a better job as well as a vehicle and mortgage. It is causing me stress and I am feeling physically ill when I see these inaccuracies XXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 

3. There is incorrect and inaccurate information on my credit report that is stopping me from bettering my life by obtaining a better job as well as a vehicle and mortgage. It is causing me stress and I am feeling physically ill when I see these inaccuracies XXXX XXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 

4. There is incorrect and inaccurate information on my credit report that is stopping me from bettering my life by obtaining a better job as well as a vehicle and mortgage. It is causing me stress and I am feeling physically ill when I see these inaccuracies XXXX XXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 

5. There is incorrect and inaccurate information on my credit report that is stopping me from bettering my life by obtaining a better job as well as a vehicle and mortgage. It is causing me stress and I am feeling physically ill when I see these inaccuracies XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 

6. There is incorrect and inaccurate information on my credit report that is stopping me from bettering my life by obtaining a better job as well as a vehicle and mortgage. It is causing me stress and I am feeling physically ill when I see these inaccuracies XXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 

7. There is incorrect and inaccurate information on my credit report that is stopping me from bettering my life by obtaining a better job as well as a vehicle and mortgage. It is causing me stress and I am feeling physically ill when I see these inaccuracies XXXX  Account Number : XXXX Please investigate and delete from my credit report. 


By the provisions of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. It is my understanding that you will recheck these items with the creditor who has posted them. Please remove any information that the creditor can not verify. If any item is deemed as verified, I demand that you send documentation of your investigation process methods. 
I understand that under 15 U.S.C. Sec. 1681i ( a ), you must complete this reinvestigation within 30 days of receipt of this letter. 

Please send an updated copy of my credit report to the above address. According to the act, there shall be no charge for this updated report. I also request that you please send notices of corrections to anyone who received my credit report in the past six months. 

Thank you.. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation