Consumer complaint received 2019-06-19
Company: Jon Barry and Associates, Inc.
State: GA
Product: Debt collection
Sub-product: Medical debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
Paragon Revenue Group, XXXX XXXX XXXX, XXXX NC XXXX USA, is violating my rights as a consumer. This company is inconsistent with the amount that I allegedly owe and has violated my HIPAA rights in the process. This company purchased this alleged debt from XXXX XXXX XXXX, Paragon Revenue Group has never attempted to contact me regarding this alleged debt, therefore I had no knowledge of this claim existing until it ruined my credit score. Once I noticed this collection account on my credit report, I contacted the agency via phone ( XXXX ). I spoke with XXXX  with PARAGON REVENUE GROUP, who was rude, aggressive and unprofessional. He threatened that my credit would be affected if I did not pay them immediately. I asked him to validate the alleged debt. He responded by saying a letter had already been sent to my address months before this call and that they will NOT be sending another bill/notice and aggressively tried to force me to make a payment. I NEVER received a bill/statement from Paragon Revenue Group and I needed the representative to verify that this alleged debt was mine before I provided a complete stranger with my personal information. I would have addressed this immediately with the original owner of the debt if I received a bill and debt validation from XXXX XXXX or even from paragon revenue but I did NOT. My request for debt validation was not accepted during the phone call which is unfair to the consumer and direct violation of the FCRA. Between the months of XX/XX/XXXX and XX/XX/XXXX, I attempted to dispute the debt being that I was unsuccessful at getting a validation of debt when I originally requested one. Paragon revenue group responded via mail by sending me an itemized statement, which shows every treatment and diagnosis from the date of service, to me in the mail in efforts to validate the debt. This is a direct violation of HIPAA. I have extensive knowledge on my rights as a consumer and a patient. A company can validate a debt without having knowledge of any medical treatment and diagnosis. Anyone could have retrieved this information from my mailbox. In addition, this account is reporting closed on my XXXX report, with an original balance of {$16000.00} and a reported balance of XXXX. This is inconsistent reporting and is a violation of my rights under the FCRA. It shows on my XXXX  report as : reported balance of XXXX and original balance XXXX. This is still, inconsistent reporting. 
This company needs to adhere to and abide by the FCRA. Accurate reporting should take place, this 3rd party collection agency should not have my medical records with a complete word for word break down of why I was seen, and especially being that the treatment was sensitive to nature. They are one, reporting different amounts to credit bureaus, I did not receive written notification about this debt and when asked them to verify that the debt is mine ( which is my right as a consumer ) they initially refused, and lastly a representative threatened to ruin my credit with this collection. All ill practices.

Company response to consumer: Closed with explanation