Consumer complaint received 2018-08-21
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State: MA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
I noticed that I had a collection from XXXXXXXX XXXX XXXX XXXXXXXX ( account # XXXX ) on all my credit reports in XX/XX/XXXX. I sent letters to XXXX ( which had Portfolio Recovery Associates ( PRA ) address ) and the 3 major credit reporting agencies for debt validation of the account. I mailed my first letter to PRA on XX/XX/XXXX, and mailed a letter to XXXX, XXXX, and XXXX  on XX/XX/XXXX. I received a letter from PRA with XXXX XXXX statements, but my credit reports show the account was XXXX and just opened my first XXXX XXXX charge account in XXXX which has never been late. I sent another letter to the credit reporting agencies and PRA that was notarized that the data wasn't correct and to revalidate it. All the credit reporting agencies came back as validated and PRA responded with a letter dated XX/XX/XXXX that the dispute alleges no new facts, so they will not respond to my request. 

XXXX shows PRA as the original creditor, but XXXX and XXXX  show XXXX as the original creditor and XXXX is also listing XXXX as a Factoring company which PRA is not and now PRA is showing a payment history of Failed to Pay ever month since I sent the first debt validation. 

XXXX is shown as the original creditor on 2 of the 3 credit reporting agencies and after calling XXXX on XX/XX/XXXX, they had no knowledge why PRA is using their name since they said that PRA no authority to report as XXXX. 

Portfolio Recovery is knowingly reporting false information to the credit reporting agencies, which is damaging my credit rating. 

Here are the issues with my credit reports : PRA is false representation themselves as XXXX without authority from XXXX PRA is listing as a Factoring Company when they are legally a Debt Buyer PRA is now showing a payment history in retaliation to my debt validation in XX/XX/XXXX PRA is listing One Month Terms and I have no terms and/or agreement with then PRA set the Delinquency First Reported to a date after they received the debt to re-age the account PRA and the credit reporting agencies failed to comply with its obligations to investigate and remove incorrect information. 

After getting legal advice about the issues above, I was informed that the credit reporting agencies and PRA are in violation of the following FCRA & FDCPA violations : 15 U.S. Code 1692e ( 8 ), 15 U.S. Code 1692e ( 10 ), 15 U.S. Code 1692e ( 14 ) & 15 U.S. Code 1692f : ( 8 ) Communicating or threatening to communicate to any person credit information which is known, or which should be known to be false, including the failure to communicate that a disputed debt is disputed. 

( 10 ) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.

( 14 ) The use of any business, company, or organization name other than the true name of the debt collectors business, company, or organization.

Company response to consumer: Closed with explanation