Consumer complaint received 2019-11-19
Company: FIRST ADVANTAGE CORPORATION
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Incorrect information on your report
Sub-issue: Public record information inaccurate

Complaint:
I am a Texas resident that traveled to Michigan. While temporary in Michigan, I applied for XXXX employment at XXXX ( XXXX XXXX XXXX XXXX, Ph XXXX ext. XXXX, facility # XXXX ) in XXXX XXXX XXXX.On XX/XX/XXXX I was offered a job employment as XXXX XXXX  ( with XXXX @ XXXX XXXX XXXX. ). I then consented to XXXX 's drug screen and background check before beginning employment. ( My Assigned Tracking/Case # XXXX ) XXXX utilized a company called First Advantage ( Claim XXXX, XXXXXXXX  Ph. XXXX ; Ph XXXX ; Fax XXXX ; XXXX XXXX XXXX, First Advantage XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, GA XXXX ) to conduct background screening. On XX/XX/XXXX I received notice of First Advantage prepared background report. I exercised my right to dispute the contents of the XX/XX/XXXX report. Due to the difficulty in filing a dispute with First Advantage, I had to make numerous phone calls, sent numerous emails and sent three faxes in my efforts to clarify my dispute with First Advantage as well as with XXXX. ( i.e. All are the same dispute but different service numbers were assigned # XXXX XXXX XXXX XXXX ; # XXXX XXXX XXXX XXXX ; # XXXX XXXX XXXX XXXX ; # XXXX XXXX XXXX XXXX ). Then on XX/XX/XXXX was assigned a Dispute # XXXX ). I had not received any service/ notice of any finial conclusion/determination of my background dispute ( # XXXX ). No-one served me the dispute results. Then on XX/XX/XXXX I recieved an email from : First Advantage on behalf of XXXX stating my job offer has been withdrawn. This letter says XXXX provided me five business days to notify the supplier of any errors in my background check. ( which as shown i disputed over and over ) but since being assigned dispute # XXXX was filed on XX/XX/XXXX i was not afforded five business days to review the finial dispute determination and/or the new background report, because the letter dated XX/XX/XXXX said my job offer was cancelled. first advantage failed to notify me they researched my dispute. Additionally, XXXX failed to provide me an opportunity to submit additional information about my circumstances and rehabilitation efforts, then too the XX/XX/XXXX letter goes onto say i did not present any information for XXXX to review. i have been denied meaningful due process protections in disputing errors in my background report by both First Advantage and XXXX. I can produce phone logs, email logs and fax logs. 
As for my dispute : i believe First Advantage should not had disclosed in my background report : 1 ) XXXX  misdemeanor charges that are not a finial conviction and are still pending should not be disclosed ; and 2 ) due to my residency state is XXXX  State law for compliance in background checkis follows the state into which i will work ( i.e. XXXX  ). as well as the state in which i reside ( i.e. XXXX  ). The reporting rules are based on the most conservative state ( i.e. XXXX  ). See : XXXX  Commerce and Business Code Title 2, Chapter 20. ( et.al ). First Advantage should not disclose any convictions from Texas that are older than seven years ( i.e. XX/XX/XXXX ) from the date on the application ( i.e. XX/XX/XXXX ) for employment with XXXX. XXXX  is a seven year rule. XXXX, my residency state, goes further than the ( F.C.R.A. ) fair credit reporting act and imposed a ban on the use of any case older than seven years.

Company response to consumer: Closed with explanation