Consumer complaint received 2019-04-06
Company: Experian Information Solutions Inc.
State: AL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
Being a victim of Identity theft is hard on anyone. I have experience tough and egregious hardships because someone has stolen my identity. I can not get credit anywhere. This has ruined my life. I lost my job last year and tried to refinance my house and car, I was told sorry, we can not help you. I filed a police report last year on XX/XX/XXXX. ( report XXXX XXXX ) with XXXX Police Department. I, ve also mailed in certified letters to XXXX, XXXX   and Experian. I received nothing. I also believed my information was leaked due to the information breach with XXXX. The thieves are continuing to use my credit. Ive faxed all 3 bureaus, as well as called them, At this point I have hired me a lawyer to assist me in this matter ( XXXX XXXX, XXXX XXXX XXXX, XXXX AL XXXX ) of XXXX XXXX XXXX offices. He notice several instances where XXXX, XXXX  and Experian are in non-compliance with the FCRA. Im a victim but yet Im treated as if Im nothing. XXXX, XXXX and Experian continue to report Fraudulent accounts and inquiries to my credit report and I want it to stop Immediately! 

The accounts and inquiries are as followed XXXX/XXXX  XXXX   XXXXXXXXXXX XX/XX/XXXX {$170.00} XXXX/XXXX XXXX   XXXXXXXXX XX/XX/XXXX {$180.00} XXXX XXXX XXXX XXXXXXX XX/XX/XXXX {$83.00} XXXXXX {$83.00} XXXX  XXXX XXXX XXXXXXXX {$160.00} XXXX XXXX XXXXXXXX XX/XX/XXXX {$8.00} 473 Inquiries are as followed 700 credit/XXXX XXXX 700 credit/XXXX  XXXX XXXX XXXX XXXX XXXX   XXXX XXXX XXXX XXXX XXXX/XXXX  XXXX  XXXX  XXXX XXXX   XXXX/XXXX  XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX   XXXX XXXX  XXXX XXXX XXXX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX  XXXX XXXX  XXXX XXXX XXXX XXXX   XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX   XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These inquiries show up multiple times as someone tried to use my credit to purchase a vehicle online. Please remove all unauthorized inquiries immediately. I never applied for an auto loan!!!!! 


Due to the credit bureaus negligence we have also decide to add the following individuals into our pending lawsuit. We strongly feel like these particular individuals within each bureau are mainly responsible as overseers as it pertains to our case EXPEIRIAN EMPLOYEES NAMED IN LAWSUIT XXXX XXXX Operations Manager Experian NCAC XXXX XXXX XXXX CEO CEO Experian Americas XXXX XXXX XXXX EMPLOYEES NAMED IN LAWSUIT XXXX XXXX Executive Vice President XXXX XXXX XXXX XXXX XXXX Director Fraud and Identity management XXXX XXXX XXXX XXXX EMPLOYEES NAMED IN LAWSUIT XXXX XXXX CRCM VP/Sr Manager of Regulation and Compliance XXXX   XXXX XXXX XXXX XXXX Senior Vice President XXXX fraud/ID Theft XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Corporate vice president chief legal officer XXXX XXXX XXXX We feel these particular individuals have not assisted in making sure their respective bureaus are in compliance with the fair credit reporting act concerning my client. These individuals with be named in our pending lawsuit if the fraudulent information keeps reporting on their credit.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief