Consumer complaint received 2021-04-05
Company: AMERICAN EXPRESS COMPANY
State: NC
Product: Money transfer, virtual currency, or money service
Sub-product: Domestic (US) money transfer
Issue: Fraud or scam

Complaint:
NOT A DUPLICATE TO THE LAST COMPLAINT!!!. WITH THAT SAID WHY DID I EVEN FILE ANY COMPLAINT @ ALL WHEN THERE WEREN'T ANY HONEST OR RESPECT FROM THE SERVICES OF AMERICAN EXPRESS SERVER WHEN WHY WOULD I LIE ABOUT MY MONEY THAT WAS DEPOSITED INTO MY ACCOUNT. FACT IT WAS OTHER ACCOUNT FACT AND PUT IN OTHER ACCOUNT AND WAS STOLEN & OTHER CARD SHIPPED TO OTHER ADRESS WITH MY NAME ON IT BUT LIKE I XXXX TOLD THEM I WAS IN JAIL AND MADE AWARE OF IT XXXX ALL WHEN I WAS RELEASED ON XX/XX/XXXX FROM MY STAY OF XX/XX/XXXX. SO YES I MADE IT AWARE TO AMERICAN EXPRESS SERVE XX/XX/XXXX WAY OF PHONE CONVERSATION OF HOW TO SOLVE THE PROBLEM. SO THAT WHAT THE PROBLEM WITH THE HONSTEY OF ME FAILING A COMPLAINT ABOUT THIS FOR SOME REASON THEY LIEING ABOUT THE ACTIONS TAKEN FROM ME ABOUT IT AND THE ACKNOWLMENT FORM EMAIL AND THE DECLARATION OF FRAUD FROM AMERICAN EXPRESS AND THAT THEY DIDN'T FACT GIVE ME A FAX OR MAILING ADDRESS ON FORM THAT I STILL HAVE TO FAX BACK AS I TOLD THEM ON THE PHONE CONVERSATION AND TBE DATES OF THE DISPUTES AFTER ONE OF OUR PHONE CONVERSATION XXXX XXXX SENT ME AND EMAIL OF OTHER DISPUTE TRANSACTION THAT WAS NOT THE AMOUNT THAT I WAS DISPUTING I. THE FIRST PLACE AND THE CARD THAT IT WAS FIRST DEPOSITED ON BUT TOLD CFPB THAT I DIDN'T COMPLY WITH WHAT ACTIONS TO BE TAKEN BY THE DATES IN XXXX QUESTION AND YOU TOOK THEIR RESPONSE LIKE IM NOT XXXX AND LIEING TO YOU. I COME TO YOU XX/XX/XXXX ARE BEFORE NOT LONG AFTER AND DEAD LINE OF XX/XX/XXXX THAT AMERICAN EXPRESS TOLD YOU THAT I WAS ARE DIDN'T TRY TO COMPLY WITH THE DECLARATION OF FRAUD. XXXX SO NOW CAN YOU SEE WHY I FILED THE COMPLAINT AGAINST THEM THEY WERE XXXX FRAUDULENT TO ME JUST LIKE THE XXXX XXXX THAT THEY GIVE MY XXXX MONEY TO ON OTHER CARD TO OTHER ADDRESS OF XXXX BACK IN XX/XX/XXXX WHEN I WAS IN XXXX JAIL AND DIDN'T XXXX GIVE ANY XXXX ONE PERMISSION TO GET IT. BUT AMERICAN EXPRESS OR CFPB THINKS IT'S OK THEY CAN LIE ABOUT WHAT HAS HAPPENED AND XXXX THE ONE THAT2IT HAPPENED TO. WE JUST LET THEM THINK WE HELPING BUT XXXX IT. I REALLY HAVEN'T LIED ABOUT THIS AND COMETO YOU CAUSE I WAS TIRED OF AMERICAN EXPRESS LIEING ABOUT THIS MATTER AND XXXX HIS MONEY. BUT XXXX LIKE ME EARNED IT THE XXXX RIGHT WAY AND I XXXX DESERVE IT AND XXXX ANY ANY FRAUDULENTLY TAKEING IT FROM ME AND LIEING TO ME ABOUT IT. XXXX THAT MY BE YOUR XXXX CONGRESS OR FORMER PRESIDENT OR CURRENT PRESIDENT WAY BUT NOT MY WAY. AND THINK MY XXXX XXXX WON'T SAY ANYTHING ABOUT IT. WRONG.!!! .. LET ME ASK IF I CAN SHOW ANY DATES EMAILS COPYS OF AMERICAN EXPRESS FRAUDULENT XXXX LIES TO YOU AND TO ME CAUSE AFTER YOU GOT INVOLVED XXXX I GOT OTHER EMAIL THAT THEY RECEIVED MY DISPUTE AND DECLARATION OF FRAUD XX/XX/XXXX XXXX ALL THIS XXXX IS AGGREGATEING ME THAT WHAT IM DOING IS JUST TELLING THE XXXX TRUTH OF THIS XXXX AND XXXX HEADS OF LIEING AND COVERING THE XXXX UP.!!!. LOOK I KNOW YOU DON'T REALLY WANT TO INVOLVED YOUR SELF WITH THIS CAUSE YOU DON'T REALLY WANT PEOPLE TO KNOW YOU REALLY DON'T WANT TO HELP THEM. SO IM PROPOSING CAUSE I KNOW THIS PUNK XXXX NORTH CAROLINA ATTORNEY GENERAL OR IS XXXX OFFICE OR THE PUNK XXXX GOVERNOR XXXX XXXX OF NORTH CAROLINA AND WHY I SAID THAT OF THEM CAUSE I HAD MY COMPLAINT ON EACH OF THEIR STIES AND EMAILS TO THEIR XXXX. ANYWAY IF YOU CAN @ LEAST PUT ME IN CONTACT WITH ANY ATTORNEYS IN STATE OR OUT OF STATE THAT COULD WORK IN NORTH CAROLINA WHERE THIS IN THE CASE OF MATTER. BUT NO ATTORNEYS THAT GON NA WORRY ABOUT THEIR XXXX REPUTATION AND HAVE HONSTEY TO SEE THAT IM JUST TELLING THE TRUTH ABOUT THIS AND BESIDES WHAT'S A GOOD ATTORNEY WITH NO RESPECT WITH A REPUTATION.?? IM ASKING THIS CAUSE AMERICAN EXPRESS IS A FRAUD. WHAT EVER ANY ATTORNEY WANT BUT JUST FOR NOW A MINIMUM OF 3 HOURS @ XXXX $ JUST TO SET UP A MEETING AND JUST LISTEN AND GO OVER THIS PROBLEM AND SEE WHAT THE XXXX DID THIS XXXX DO WRONG BESIDES NOT LET ANYONE TAKE FROM HIM FRAUDULENTLY. XXXX XXXX XXXX AND THE ATTORNEYS CAN LEAVE MESSAGE I CAN SAY CAN YOU DO THAT MUCH FOR A XXXX AND STOP LETING THE SERVICES THAT YOU TAKEING COMPLAINTS ON LIEING TO YOU. THANKS XXXX XXXX. SERIOUSLY I DON'T KNOW WHY AND THEY WANT TELL ME BUT THEY SUSPENDED MY ACCOUNT AND I HAD MONEY IN THERE CAN YOU HELP ME FIND OUT WHY THEY JUST DONE THAT.???!! .. AFTER OUR PHONE CONVERSATION WHEN I LEARNED OF THEIR RESPONSE TO YOU.

Company response to consumer: Closed with explanation