Consumer complaint received 2016-01-10
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: RI
Product: Credit reporting
Issue: Incorrect information on credit report
Sub-issue: Account terms

Complaint:
Hello, I tried to disbute my credit report online but by the time I cut my words to the XXXX that fit in the box, site said I took to long and closed me out. Their were a few issues on my report but the biggest ones were with National grid @ XXXX XXXX XXXX, XXXX, RI, XXXX It was discovered by the company listed above that my wiring and set up for heat was running though XXXX other property 's and the apartment below me! It seems I had been paying partially for their electric and heat. I had a state electrician come out and he said the same. My bills were so unreasonable high! When I called the National grid re : the situation, they stated " it 's the landlords responsibility not ours '' '' I moved out XXXX XXXX because issue was still unresolved. one property did n't even have electric meter but had electric? The same with heat?. the ulitity company knew the situation, along with my landlord. Both did not care that I was paying to heat and light part of downstairs apartment, the back building completely, and side buildings to what extent I do n't know completely. It was first noted by the company 's own employee when he inspected the ulititys..I informed both landlord '' gave him the report, and informed ulititys company of findings also The landlord was supposed to switch the ulititys to his name as agreed, but from dates on report he just kept running it up. Surprise! I should n't be ... It was a awful time. ..I was put in so much debt just trying to keep them on ... I had custody of XXXX grandsons XXXX & XXXX at the time and I had to pay to keep them on? At the time I moved in I had just won my XXXX case, and recieved a large lump sum which I used mostly to pay those ulititys. I feel like I legally paid enough for a place that was totally rewired illegally? I feel it was wrong of the landlord and the ulititys company to not address and fix the issue! Maybe the company would like to reimburse me for the thousands I paid living there for 5 years XXXX not even knowing. Sorry it still gets to me, also XXXX bill is the amount with unreturned equipment, as I did return it to them it should be XXXX less approx, {$600.00} and change. I do owe XXXX XXXX, being that the above address was commercial they wo n't forward commercial to residential. I will pay them off. I admit a couple of bills did get pushed aside because of my ulitity costs. I. Noticed a extremely large of inquires on my credit report?, I have no idea about XXXX? Nor do I have any memory of a car loan from XXXX XXXX?? But do know this XXXX and XXXX computer system was compromised leading to them sending us customers a letter telling us that the hackers were sending out credit inquires to company 's using XXXX sellers information. So they did get our SSN # 's and any from XXXX or XXXX credit bank was not THEM. and they would fix situation ASAP. 
I am sure with some digging I can provide you with a copy.. I could n't get all the reports. I will have to Call or mail to order, But did see on XXXX and all the inquires on Transunion credit. I know I have some outstanding debt. Probably close to XXXX with right XXXX price adjusted. But being XXXX I do n't recieve a lot from XXXX. I really need to buy a reliable car for all my doctor appointments so it 's important for me to fix these credit issues! I was thinking of maybe taking out a loan. To pay my outstanding debts off and using balance for a car. Because if I do take out a loan for a car my credit is going to hurt the interest rate. But a credit union in RI has loans for cars just for the XXXX. I do n't know. But I would appreciate and cooperate in anyway for your help addressing these issues. Because I just do n't have the XXXX clarity to fight these issues, sincerely, XXXX

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with explanation