Consumer complaint received 2017-07-14
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: ID
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Incorrect information on your report
Sub-issue: Information is incorrect

Complaint:
I recently received XXXX and have been in the process of trying to find out what happened to my XXXX checks that XXXX reported I should have been receiving each month. The XXXX schedule of award mentioned {$210.00} was the amount. I have not received any payments since XX/XX/XXXX, as I reported it to my local social security department in XX/XX/XXXX when I signed the agreement. Employee XXXX ( at SSA-XXXX ID ) asked for my copies of several payments that I reported as missing but eventually they came in the mail.
I would like to have an investigation into what happened to these checks as well as the ones I should have been receiving all along at my XXXX XXXX mailbox. I would also like to be compensated for all the months ( 2 1/2 years worth ) that I have not received.
I was receiving these payments through my private mailbox. The address is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. It is a XXXX  XXXX located on XXXX XXXX XXXX in XXXX ID, XXXX, I hired XXXX XXXX ( XXXX attorney ) located in XXXX XXXX  OH to represent me as of XX/XX/XXXX. I also have changed my address to XXXX XXXX XXXX XXXX XXXX ID XXXX.
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One more thing about my identity as I believe that someone has attempted to steal it. In XX/XX/XXXX, I asked my father and sister to send me my birth certificate. Sis went down to the social security office in XXXX WA ( maybe XXXX ) to retrieve it. She sent it by way of XXXX XXXX in XXXX WA. When I received the envelope there was obvious tampering. The label had been removed, reattached and the envelope was sealed with the metal clasp only. I found this suspicious so I reported this to XXXX PD. Officer XXXX arrived and I was given a case number ( not sure what it is ). I was in contact with XXXX at the XXXX XXXX XXXX and sent her the original envelope back to her for investigation. I paid {$24.00} for this service ( my sister used my money ) and feel that XXXX XXXX is a source of fraud in itself.
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Just another word about XXXX  XXXX in XXXX. I have experienced virtually all of my mail being opened and reglued shut. I believe that someone, either XXXX XXXX or USPS is tampering with my mail. I have filed several complaints regarding tampering with the IOG since XX/XX/XXXX. <P/> Dates about XX/XX/XXXX I have contacted XXXX XXXX. from USPS insurance ( XXXX ) XXXX XXXX about the compensation payments. He advised me to contact the Federal Trade Commission fraud hotline.
I reported to XXXX XXXX about XXXX  checks. He gave me a reference # XXXX.
One of these guys gave me a phone number to contact my state Attorney General office. The # XXXX XXXX XXXX. This is to Indiana.
So I called again and got XXXX. She gave me the correct number for Idaho. XXXX XXXX XXXX. Incredibly the Idaho Attorney General office told me they could not assist me, other than taking information. There is fraud somewhere. But maybe Idaho is involved.
XXXX XXXX also advised me to contact transunion at XXXX XXXX XXXX. They told me to send in my XXXX card, DL #, date of birth, address, phone # to XXXX XXXX XXXX XXXX Pennsylvania XXXX. This is a fraud and I almost sent, but contacted XXXX from the Consumer finance protection bureau XXXX XXXX XXXX when I got suspicious about not having a physical address. He said to write this complaint and include Transunion. The address should be XXXX XXXX XXXX XXXX PA. Finally, XXXX  insisted me to file the complaint, starting a new one with all the information I am providing here.
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For now, please help me recover my lost or stolen XXXX monthly payments.
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Thank you XXXX XXXX

Company response to consumer: Closed with non-monetary relief