Consumer complaint received 2018-03-13
Company: Jon Barry and Associates, Inc.
State: TX
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
I am including a letter I sent to the CEO facility explaining the issue here, in short XXXX XXXX filed a medical claim using wrong information. they said they had tried to contact me for over a year again they were using the wrong phone number, wrong address and the wrong city. They after a year had passed filed a complaint with the three credit agencies and their collection company XXXX of Florida. When I noticed the issue on my credit report I contacted XXXX XXXX but they said they couldn't do anything because it had gone to collections. I told them that in speaking with my health insurance provider XXXX that all they had to do was file a bill/claim/invoice that XXXX told me that they would probably pay the bill. In checking with XXXX they said that XXXX XXXX had not filed any claims. Also, XXXX informed me that XXXX had passed the one year deadline for filing a claim and that I was not liable for anything. I wrote to two of the XXXX XXXX CEO 's explaining that I was trying to help them get paid but no one replied. All XXXX has to do is file a claim with XXXX. I mailed my XXXX insurance information to XXXX so they could do this. I filed a dispute with the Credit Agencies but they said the report filed by Merit was accurate and would remain on my report for over seven years. I would like to have this inaccuracy removed from my credit report. The following is a copy of one of the letters I sent to one of XXXX XXXX 's CEO XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MS XXXX ( XXXX ) XXXX XX/XX/XXXX XXXX XXXX XXXX CEO XXXX XXXX I am writing this letter hoping that someone will listen and send a bill/invoice to my insurance provider XXXX. I've previously sent a letter to XXXX XXXX and apparently it was ignored as I haven't received any reply. 

I contacted XXXX yesterday, XX/XX/XXXX asking them if XXXX had filed a claim for the {$410000.00} that was filed on my credit reports, saying I owed. No claim has ever been filed. 

I first contacted XXXX  personnel in XXXX when I became aware of the claim on my credit reports ; I called XXXX and found that XXXX had filed a claim with wrong information to XXXX. 
I was told by your recovery department that they had been trying to make contact with me for over a year. They had the wrong address, the wrong city and the wrong phone number. I informed them that I lived in XXXX, XXXX XXXX there for over seven ( 7 ) years and I didn't recognize the phone number they had in their records. 
That day, XXXX and myself made a conference call to XXXX, but were placed on hold until XXXX said they couldn't wait any longer. 

XXXX XXXX, XXXX personnel could've done the following if they really wanted to contact me ; 1. Called and obtained a copy of the XXXX police report, all my information was there. 
2. Called XXXX XXXX, Where XXXX had transferred me to because they didn't have a XXXX  XXXX on hand. I was in a accident incurred XXXX XXXX XXXX. This action was XXXX 's decision so they definitely knew where I was at and knew their phone number. 
3. Called XXXX who had visited me the day of the accident ; they had all my information. 
4. Asked my attorney 's office for any necessary information, when they contacted XXXX to obtain a copy of my records. 

In my letter to XXXX XXXX I included a copy of my XXXX card both sides with my I.d . & plan number, I also sent a copy of my drivers license that had my address in XXXX, XXXX Before I sent the letter to XXXX XXXX I spoke with XXXX , they said that health providers have a year limit to file a claim, When some providers file a claim with inaccurate information, XXXX usually furnishes the correct information. After the deadline date I was informed I was not liable for the claim. 
In speaking to XXXX yesterday, they said if XXXX were to file late, XXXX would probably request and need additional information but would probably pay their claim. 

XXXX XXXX, I would like XXXXs claim removed from my credit reports. I would appreciate it, if you would notify your collection company XXXX and take the proper action of filing a claim with XXXX so XXXX could get paid and agaain, remove the wrong information from my credit reports. 
If this isn't done I shall contact the Federal Consumer Protection Bureau and let them handle things. 

I relocated to the XXXX Texas area in XX/XX/XXXX ; XXXX has all my up to date information, I really find it difficult to believe that a company tries so had not to get paid, has persons so unwilling to just think as to how to locate someone ... .XXXX   XXXX is just a few blocks away from the XXXX facility and XXXX   definitely knew their phone number as they made the arrangements to transfer me that evening. 
Amazing, I'm trying to hard to get you paid and I'm not even your employee!!!!

Company response to consumer: Closed with explanation