Consumer complaint received 2020-11-25
Company: Experian Information Solutions Inc.
State: GA
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
Good Afternoon, I am going to continue to submit this complaint until you open up an investigation and block XXXX XXXX XXXX from my report. I have sent notification via mail and I have submitted a complaint via corporate as well. My next step is to submit a complaint through the XXXX, which I think that I already have. 

This is not a game. You are just wasting time. You have approximately 2 weeks before my attorney files suit on my behalf because you refuse to investigate and block this account from my report. 

I AM A VICTIM OF IDENTITY THEFT CAUSED BY EXPERIAN AND XXXX. Stop playing around with my lively hood and block this account asap. 

Please see the below email that I have sent to corporate : Good Morning, I hope that everyone is doing well and staying safe right now. My name is XXXX XXXX XXXX. I submitted a complaint to the CFPB this past Sunday. The response that I received was that we dont think that it is you so we are declining to dispute this information. Not only have I resubmitted that complaint to the CFPB stating that it is me, I have submitted it to the XXXX, and now to you. I am not pleased. I am not using a company to dispute fraudulent activity on my credit report. I dont trust humans like that. I have fraud alerts all over my credit reports. That defeats the purpose. Nonetheless an account is showing up on my credit report named XXXX XXXX XXXX. That is a fraudulent account. That account was blocked under the name XXXX XXXX XXXX earlier this year. Now they are reporting under a different name. That account is fraudulent and I have been a victim of identity theft. I am sure that it was due to Experian and XXXX breach that allowed the world to have access to my personal information. I have been battling this for years, but I work hard to maintain my credit. I need this information blocked asap please. I am not pleased with the lack of action so far. Not only that, but I have sent a certified letter. I also have retained an attorney that will take action if it isnt removed within the next 30 days. I look forward to this being taken care of in my favor within the next 30 days or before. 

I can be reached at XXXX if anyone has any questions. 

Thank You, XXXX XXXX Now, for the last and final time, this is not a joke and this is, XXXX XXXX XXXX submitting this complaint. I will sue. Again, this is not a joke. I will sue for what the law allows. 

Also, see tracking number XXXX that was delivered on XX/XX/2020 at XXXX XXXX. You have 30 days from that date to remove that item off of my credit report. This isn't a joke. I will call the CFPB myself and complain after the holidays to make sure that this complaint is taken seriously. 

Everytime that you send this response, I am printing it out and sending it to my attorney, with the date and time stamp.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation