Consumer complaint received 2020-08-27
Company: M&T BANK CORPORATION
State: MD
Product: Mortgage
Sub-product: FHA mortgage
Issue: Closing on a mortgage

Complaint:
FHA mortgage had mandatory HUD counseling. 
Approval was given for 4.25 interest rate with {$670.00} monthly payments. 
This was changed when my mortgage changed hands to M and T Bank From XXXX XXXX DBA/AKA XXXX XXXX XXXX a Division of XXXX XXXX XXXX. 
Consumer counseling explained that my mortgage included automatic streamline built in that parallel current set lending rates at market value. 
Every attempt to streamline require out of pocket expense beyond my means and {$10000.00} or more added to the principle of the mortgage as well as a new 30 year term. 
The loan originator claimed that the price of the home was {$30000.00} over the price for the area and that XXXX  XXXX XXXX  was preparing a counter offer. 
The seller hired a contractor to bring the property to code. The Department of Housing and Community Developement is accepting bids for a grant that will sure the decks and replace windows and add energy star window air conditioning units and provide downspouts and gutters whiloe repairing Vinyl sidding and replace the roof and encapsulate the uttility closey that is open to the elements under the uttility closet is open to the elements.Also there is lead paint removal in the scolloped painted area of the peak over the second floor deck.This deck also needs to be attached to the house at the outside wall. 
All of these issues and the outside door to a bedroom were paid for by the seller and the contractor, XXXX XXXX XXXX XXXX was paid {$3000.00} and this was incorporated into the figures on the loan origination. There is also a downstairs door on the utility closet that was paid to have been reinstalled by a licensed contractor. I have had XXXX XXXX XXXX XXXX XXXX me a {$400.00}. amount to bring my stairs to legal standards. This was just done last week by a licensed contractor. 
The XXXX XXXX XXXX XXXX replaced the documented failed septic in XX/XX/XXXX. 
I have occupied these premises since I had an approved offer to purchase XXXX XXXX. 
I was told when the offer was made, that preoccupation would not be charged as long as I purchased the property at XXXX XXXX XXXX XXXX XXXX, Maryland XXXX. 
I was told that I needed to have the septic inspected even though it had already been inspected and it had failed. 
I hired XXXX XXXX XXXX, of XXXX, Maryland to inspect. 
They came in XXXX and claimed that the septic was failed. A certificate was issued and filed with the county. A copy was sent to the lender as part of the qualification for a {$5000.00} grant for XXXX    XXXX had obtained for me. 
I had to spend {$1300.00} in order to satisfy the grant of {$5000.00}. 
I paid the appraisal fee. 
I had a pre-purchase inspection completed. 
XXXX had a copy of the report and left before completing the paid for work. 
I had completed my financial responsibility when at disclosure 72 hours before settlement set for XXXX XXXX I was informed that a {$1800.00} charge was Required at settlement. The seller had promised to repay the cost of the refrigerater that I had purchased as asked by the seller in order to pass the appraisal.I also was expecting my rent deposit of {$1000.00} returned from the seller.The seller refused to return the deposit of {$1000.00}. 
The XXXX XXXX XXXX, DBA/AKA XXXX XXXX XXXX   demanded the {$1800.00}. 
They offered a reworking of the settlement with a 5.75 Percent interest rate at the last minute. This increased my monthly payment to {$880.00} monthly and added approximate cost of {$30000.00} to the purchase overall costs. 
I am a XXXX person on XXXX retirement from XXXX. My spouse is also a XXXX person and our minor children are also XXXX. 
M and T Bank perchased this mortgage from XXXX XXXX prior to my settlement. 
M and T Bank and XXXX XXXX XXXX  are prefered lenders in the Maryland Mortgage Program for XXXX persons.I was not offered a MMP XXXX loan product. 
I was told that had I signed an affidavit that I would not work in Maryland that I would not be charged Property tax anally. I am XXXX and I am unable to work. 
I am charged property tax on 1.5 acres. 
! acre is protected marshland. 
Disclosures were made about local seafood preparation yet no answeres were made about how high the tidewater extends. 
The tidewater covers the entire lot. 
All gardens are covered by salt and brine water, There is no area foe a 400 foot corral for a rescue horse. 
There is no County help for biting insects. 
There is no accommodations for XXXX property management and weed abatement. 
The county watershed is not under any study. 
The climate change and sea level rise is never disclosed. 
GIS studies show that this property will be an island with the nearest shore in XXXX or XXXX in the next 30 years. 
I need the weaterization and the completed work that was paid for with the purchase. 
I do not need the grant if the Maryland standards are adherd to.R-19 is the law. 
XXXX XXXX XXXX XXXX is the realtor and the Appraisor was from XXXX her name was XXXX. It was too far for her to get her boots at apraisal.She returned for a photo after XXXX had painted after XXXX quit. I believe XXXX XXXX to using lesd pait as it is not available today. He was paid to paint the peaks and all of the area. 
One contractor decided that the chipping paint is lead yet no tests have been made to my knowledge.I can have it tested. 
XXXX returned and took a picture while I was on the cell phone with the mandatory HUD consumer credit counceling required by underwritting. XXXX XXXX my buyer/seller agent wanted to know if I thought aht the appraiser was good looking.My response is that I think that she looked like a mother.I am in a relationship. XXXX did not get out of the car .She did not bring her boots as the XXXX  XXXX XXXX  was only interested in the chipped paint. 
The counter offer was never made. 
XXXX XXXX came to the property crying about his XXXX. 
I need the correct amount that was approved by the HUD/FHA of {$670.00} and the work completed that XXXX stated. 
The tide is not in considered. The mosquito are not disclosed.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation