Consumer complaint received 2022-05-26
Company: JPMORGAN CHASE & CO.
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Deposits and withdrawals

Complaint:
On XX/XX/XXXX, I was notified by Chase Bank that they were holding {$1400.00} of my money to satisfy a mysterious court judgement. Unfortunately, the judgement Chase referenced was not attached to their form letter. After numerous calls to my bank manager in California, where I live, as well as to Chases corporate office in New York, I was able to get a copy of the court order several days later.

<break> This is the first time in my sixty-six years I have been a party to a judgement. It is also the first time I have heard of the New Jersey business, XXXX XXXX, or any collection operation. More about this in a moment. 

<break> When I called the number listed on Chasess form letter, the so-called Court Orders and Levies Department , to advise them that they had made a serious mistake, as I have never been party to a law suit, or collection attempt of any kind, I was told there is nothing they can do about it. When I asked to speak with a supervisor, I was told a supervisor would call me back, but this never happened.

<break> I have spoken with the manager of my local Chase Bank numerous times about this distressing situation, pointing out that Chase is breaking California law, SB California SB 616. SB 616 protects {$1800.00} of an account holders money fromunscrupulous situations like this.

<break> Chase violatedCalifornia State Law, leaving me with just {$650.00} in my account.As this money is from Social Security, they also violated the laws protecting Social Security income from being pilfered like this. 

<break> In the two weeks since this has happened, I have done exhaustive research into both Chase Bank and the party who is responsible for the fraudulent court order. 

<break> A cursory XXXX search quickly revealed that the party who initiated the court order is New Jersey based XXXX XXXX, a junk debt buyer who buys up old debts from banks, credit card companies, cell phone companies, hospitals, and doctors for pennies on the dollar. They have a long history of unscrupulous collection practices. According to the XXXX XXXX XXXX website, XXXX XXXX, owner of XXXX XXXX, has been sued for bringing improper collection action against hundreds of consumers. They have a record of obtaining illegal judgements against unsuspecting victims like myself. 

<break> I have written twenty-eight of Chases top executives, including their CEO, XXXX XXXX XXXX explaining that they are not only in violation of the law, but also listing the numerous reasons the court order is clearly fraudulent. 

<break> From XXXX - XXXX, I lived abroad. The court order was apparently obtained from a XXXX judgement, filed four years after I had moved to XXXX XXXX. While I briefly worked in New Jersey, where the fraudulent law suit was filed, in XXXX, I had no debts of any kind. The New Jersey address given for me on the court order is not for a place I ever lived or worked at. I do not recognise it. 

<break> All of this was outlined in two, three page letters to the top twenty-eight executives at Chase. Their response? Silence.

<break> My attempts to speak with anyone associated with XXXX XXXX has also been met with silence. The phone number given for them is for New Jersey XXXX XXXX XXXX XXXX XXXX XXXXXXXX. As with XXXX XXXX, they have been repeatedly sued and fined for their illegal practices. 

<break> Again, Chase has been made fully aware of this and has chosen to do nothing. They are not only in violation of the law, they are an accomplice to fraud. For any corporation, let alone a {$550.00} billion dollar business to treat their customers with such disdain beggars belief. They deserve to be sued and fined. I'm sure I'm one of thousands of their customers to be treated so shamefully.

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Company response to consumer: Closed with explanation