Consumer complaint received 2023-05-11
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: IL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
Subject : Request for Deletion of Fraudulent Hard Inquiries from TransUnion Credit Report Dear XXXX XXXX I hope this letter finds you in good health. I am writing to bring to your attention a distressing situation I have encountered involving fraudulent hard inquiries on my TransUnion credit report. As a victim of identity theft, I kindly request your assistance in rectifying this matter by promptly removing the following fraudulent hard inquiries from my credit report : XXXX XXXX XXXX XXXX  XX/XX/XXXX TransUnion XXXX XXXX  Auto Loans XX/XX/XXXX TransUnion XXXX XXXXXXXX XXXX XXXX XXXXXX/XX/XXXX TransUnion XXXX XXXX XXXX XXXX, Used XX/XX/XXXX TransUnion XXXXXXXX XXXX XXXX  XXXX  XXXX  XX/XX/XXXX TransUnion XXXX XXXX XXXX XXXX XXXX  XXXX XX/XX/XXXX TransUnion XXXX XXXX XXXX Bank XXXX XXXX XX/XX/XXXX TransUnion XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX TransUnion XXXXXXXX XXXX XXXX XXXX XXXXXXXX XX/XX/XXXX TransUnion XXXX XXXX XXXX XXXXXXXX XXXX XX/XX/XXXX TransUnion XXXX XXXX XXXXe XXXX  XX/XX/XXXX TransUnion I can assure you that I have not authorized any of the aforementioned inquiries on my credit report. The appearance of these unauthorized hard inquiries is not only distressing but also jeopardizes my financial standing and overall creditworthiness. The impact of these fraudulent entries has caused me significant concern and stress, and I seek your intervention to rectify this situation.

As a responsible consumer, I have diligently monitored my credit report, and it was through this vigilant practice that I discovered these fraudulent hard inquiries. I immediately contacted TransUnion and submitted a formal dispute with supporting documentation, but I have yet to receive a satisfactory response. Hence, I am turning to your esteemed organization, the Consumer Financial Protection Bureau, for assistance in swiftly resolving this matter.

I kindly request that you conduct a thorough investigation into these fraudulent hard inquiries and take appropriate action to remove them from my TransUnion credit report. I have attached relevant supporting documents.

I am more than willing to cooperate fully with your investigation and provide any additional information or documentation that may be required. I have faith in the Consumer Financial Protection Bureau 's commitment to consumer protection, and I am confident that you will act promptly and decisively to rectify this injustice.

Please inform me in writing of the actions taken and the outcome of your investigation. I kindly request that you communicate any updates or resolution to the address or email provided above. I eagerly anticipate a swift and favorable resolution to this matter so that I can restore the integrity of my credit profile.

Thank you for your attention to this urgent matter. I am deeply grateful for the work you do in safeguarding the rights and interests of consumers. Your support will not only bring me immense relief but also reinforce my trust in the financial system 's commitment to consumer protection. 

Yours faithfully, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief