Consumer complaint received 2023-08-29
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: AZ
Product: Credit reporting or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-issue: Investigation took more than 30 days

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Arizona XXXX SS # : XXXX | Date of Birth : XX/XX/1982 To Whom It May Concern, I trust this letter finds you well. I am writing to file a formal dispute regarding multiple violations that have come to my attention concerning the credit reporting practices of various creditors. These violations encompass several aspects of the Fair Credit Reporting Act ( FCRA ), Fair Debt Collection Practices Act ( FDCPA ), Fair and Accurate Credit Transactions Act ( FACTA ), Truth in Lending Act ( TILA ), Real Estate Settlement Procedures Act ( RESPA ), Equal Credit Opportunity Act ( ECOA ), and Fair Credit Billing Act ( FCBA ). The violations identified in this dispute include but are not limited to the following : Incorrect high balance Violation of FCRA Section 605 ( a ) ( 1 ) : Accuracy and completeness of information Section 605 ( b ) : Duties of furnishers of information to provide accurate information Inaccurate date of last activity Violation of FCRA Section 605 ( a ) ( 1 ) : Accuracy and completeness of information Section 605 ( b ) : Duties of furnishers of information to provide accurate information Reaged accounts Violation of FCRA Section 605 ( a ) ( 4 ) : Inaccurate information resulting from identity theft accounts or information Reinsertion of accounts without proper notice Violation of FCRA Section 611 ( e ) ( 2 ) : Reinvestigations of disputed information Undated late payments Violation of FCRA Section 605 ( a ) ( 1 ) : Accuracy and completeness of information Section 605 ( b ) : Duties of furnishers of information to provide accurate information Charge-offs listed as open accounts Violation of FCRA Section 605 ( a ) ( 1 ) : Accuracy and completeness of information Section 605 ( b ) : Duties of furnishers of information to provide accurate information Collection accounts with credit limits Violation of FDCPA Section 807 ( 10 ) : Use of false representation or deceptive means to collect debts Allow me to share a deeply personal account of how these issues have detrimentally affected me : I am XXXX XXXX , residing at XXXX XXXX XXXX XXXX , XXXX, Arizona XXXX . My date of birth is XX/XX/1982, and my social security number is XXXX. I have always been diligent in managing my finances, ensuring timely payments and responsible credit usage. However, the inaccuracies resulting from the aforementioned violations have led to unjust consequences. 

The incorrect high balance reported on my credit accounts has created a false representation of my financial obligations. This discrepancy has affected my ability to secure favorable loan terms, causing undue stress and hindrance as I strive to provide for my family 's needs. 

The inaccurate date of last activity on certain accounts has mischaracterized the status of my financial engagements. This misinformation has resulted in a tarnished credit profile, impacting my eligibility for housing opportunities and reasonable interest rates. 

I discovered instances of reaged accounts, where debts were portrayed as more recent than their actual occurrence. This manipulation of dates has distorted the accuracy of my credit history, causing prospective creditors to question my reliability despite my consistent financial responsibility. 

Furthermore, the reinsertion of accounts without proper notice has caught me off guard, denying me the opportunity to rectify the situation promptly. This lack of transparency has left me feeling powerless and victimized by practices that should uphold consumer rights. 

Late payments recorded without proper dates have painted an inaccurate picture of my financial behavior. This has hindered my efforts to establish credibility and has unjustly resulted in higher interest rates and diminished borrowing capacity. 

The misclassification of charge-offs as open accounts has further exacerbated the challenge of rebuilding my creditworthiness. This misrepresentation has led to unnecessary difficulties in seeking housing and employment opportunities. 

Lastly, the listing of collection accounts with credit limits has compounded the impact of these violations. This misleading representation has undermined my credibility and subjected me to unwarranted scrutiny, diminishing my prospects for a secure financial future. 

I implore the Consumer Financial Protection Bureau to enforce my legal rights and ensure that the relevant provisions of the FCRA, FDCPA, FACTA, TILA, RESPA, ECOA, and FCBA are strictly adhered to. These laws exist to safeguard consumers like me from unjust and misleading credit reporting practices. 

In light of these violations, I kindly request that the following unverified accounts be promptly removed from my credit report : XXXX XXXX  XXXX - Account Number : XXXX XXXX XXXX - Account Number : XXXX XXXX XXXX XXXX - Account Number : XXXX XXXX - Account Number : XXXX XXXX - Account Number : XXXX XXXX - Account Number : XXXX XXXX XXXX - Account Number : XXXX XXXX XXXX XXXX - Account Number : XXXX XXXX - Account Number : XXXX XXXX XXXX XXXX - Account Number : XXXX XXXX XXXX XXXX - Account Number : XXXX I am resolute in rectifying these inaccuracies and ensuring that my credit report accurately reflects my financial behavior. I firmly believe that my financial stability and future opportunities are being unjustly compromised due to these violations. 

Enclosed with this letter, you will find supporting documentation that substantiates my claims and provides clear evidence of the violations. I sincerely appreciate your attention to this matter and your intervention in resolving these issues promptly. 

Thank you for your understanding and consideration. I am hopeful that your involvement will restore fairness and accuracy to my credit history, allowing me to regain control of my financial well-being. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief