Consumer complaint received 2017-08-02
Company: SUNTRUST BANKS, INC.
State: VA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-issue: Card was charged for something you did not purchase with the card

Complaint:
I would like to dispute all credit cards and lines of credit on the auditing report ( CFPB report XXXX ). The Underwriting Formal disclosure is now notarized with the SEC, effective XX/XX/XXXX report number XXXX. I would like to dispute all activity with Suntrust since XX/XX/XXXX. I am seeking restitution for all items purchased and for all information that has been forged without my consent. I would like to report Suntrust for soliciting with XXXX, XXXX, and www.homesnap.com. Suntrust has also attempted to refinance my property in the amount of {$110000.00} along with XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, VA XXXX property ID XXXX which is a violation of the Home Settlement Act ( XXXX XXXX penalty, total penalty {>= $1,000,000} ) Two of the three entities have been reported to XXXX on XX/XX/XXXX ( the eviction date of the tenants for my home property located on XXXX XXXX XXXX XXXX XXXX, XXXX, VA XXXX property ID XXXX ). Please do not accept any scanned documents from XXXX XXXX, XXXX XXXX, any individuals with the City of XXXX ( specifically the deed that is registered with XXXX and XXXX XXXX dated XX/XX/XXXX with an interest rate of 3 % ). Documents have been forged in my name since XX/XX/XXXX with my Driver 's License that is not in my possession along with my outdated social security card. I am using my VA Identification card that was issued on XX/XX/XXXX for identification purposes along with my social security card that was ordered on XX/XX/XXXX by the Social Security Administration which matches the numerical part of the address of one of my entities. Please do not allow any additional fraudulent activity with outdated documents. XXXX XXXX has an additional liability of XXXX XXXX of XXXX XXXX and denial of business account access which is a total liability of XXXX XXXXXXXX which leaves the banking institution with a net asset of XXXX XXXX. XXXX XXXX could be overestimated their assets. There should be no more available funding with XXXX XXXX XXXX due to the banking institution being a failed institution for assisting consumers with mortgage-backed securities fraud. This deception has been reconciled on my auditing proposal with an amendment to the Better Care Reconciliation Act, Title X violations with XXXX XXXX and XXXX XXXX. Please reference the Underwriting Formal Disclosure. After XXXX XXXX XXXX 's base pay is {>= $1,000,000} ( net {>= $1,000,000} for mortgage fraud ). The Employees/Payroll Account Number XXXX will be the liable account for payroll of XXXX XXXX XXXX XXXX : employee payroll of {$460000.00}, abstract of title cost for my property XXXX XXXX XXXX, XXXX, VA XXXX in the amount of {$270000.00} ( the City of XXXX has been billed for this liability also due to financial deception ), insurance cost of {$20000.00} ( fee for my banking seminar in the amount of {$490.00} ) will leave a remaining liability of {$14000.00} which can be derived from replacing the building cost of {$290000.00}. However, XXXX XXXX XXXX will have to pay for the building with her salary which will leave her with an asset amount of {>= $1,000,000}. The remaining asset funding of XXXX XXXX 's XXXX is {$14000.00}. Upon cease of XXXX XXXX, she will receive a 70 % pay increase in the amount of {$370000.00}. The remainder of {$160000.00} will be given after 90 days of non-solicitation. Please correct the date for cash solicitation on CFPB XXXX. The effective date is XXXX as listed at the top of the document. Please increase the credit limit for the credit card that has been requested with XXXX Bank in the amount of {>= $1,000,000}. Please increase the credit limit for the credit card that has been requested with XXXX XXXX in the amount of {$270000.00} due to a collateral violation with XXXX and the City of XXXX. There was a {$20.00} adjustment to the investment portfolio of my entities to reconcile all accounts that have practiced deception with Suntrust. Total assets of my investment portfolio {>= $1,000,000} which are not to be reported by any individual or entity on XX/XX/XXXX tax returns. I would like to note the requested XXXX proceeds of {>= $1,000,000} minus XXXX XXXX XXXX 's payment of {>= $1,000,000} due by XX/XX/XXXX equals {>= $1,000,000} ( the amount of the class action suit issued by Apple with my credit information that has been revoked by the City of XXXX due to misappropriation of government funding and XXXX XXXX ).

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation