Consumer complaint received 2022-11-19
Company: EQUIFAX, INC.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
I have an issue with Equifax. I have been faxing documents to them for years now. Equifax seems to refuse to update my information even when I send them supporting documentation. I have documentation to support the removal of these accounts from my credit reports. Equifax is the main credit reporting company. However, I think that needs to change.The following accounts are either fraudulent or need to be removed or have the payment history updated correctly on the account. This is in reference to confirmation # XXXX. I was trying to submit this documentation online but Equifax has issues with their online portal. The following accounts need to be removed or corrected : XXXX. XXXX XXXX XXXX Bank Account number XXXX. This account is fraudulent. This was a medical account and I had issues with these people. XXXX sent them paperwork so they could get the account paid for. XXXX spoke with me and said they paid the account and they said Equifax could see this on the XXXX XXXX XXXX report. This was not an installment account. Account needs to paid in full with no late payments and it needs to be on the medical report. 
XXXX. XXXX Bank XXXX CREDIT Account number XXXX. This account had fraudulent charges on it. It was closed out and the charges were deemed as fraud. The account has already been taken care of. I was asked for the specific charges by Equifax for this account. They have already been removed and the account needs to say paid in full and no late payments. 
XXXX XXXX CO Account XXXX. The account was paid in full. This account was not supposed to be charged off. The account sent me letter. I went to the office to get XXXX dollars for having paid the account off. But I resigned some documentation but never received the funds. So again, account should be reporting as paid in the full with no late payments period. 
XXXX XXXX XXXX  XXXX, XXXX Account XXXX. The account is very much fraudulent. I do not know anything about this account. I called the company at the number provided by the Equifax and informed them that this account is fraudulent. It just needs to be removed from my credit report period. 
XXXX. XXXX Account XXXX so this account fell underneath CARES act for the pandemic. I was trying to pay them but I just couldn't due to the social security XXXX. However, they were a predatory loan company and so there were issues with the XXXX. I was told it was only XXXX percent but it was not working out that way.I just need this account to be removed because they did not follow the provisions of the CARES act. 
XXXX. XXXX Bank, XXXX Account XXXX. This was a credit card with this bank. I had issues with the account. There were fraudulent charges and the bank ended up having to remove them. I have documentation to support this account. It should be reflecting paid in full with no late payments. 
XXXX. XXXX Now Rental agreement account number XXXX. This rental agreement was paid in full. I will have to see if I can get XXXX bank to give me access to the payments. There was also fraud involved with this account. Documentation will be submitted with this account.

Company response to consumer: Closed with explanation