Consumer complaint received 2017-07-26
Company: Debt Recovery Solutions, LLC
State: NE
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
Long story short I had XXXX back in XX/XX/XXXX I reviewed XXXX after getting discharged from the hospital and my bills were back dated. Things were a mess and finally got resolved after almost a year. All of my bills were finally all off of my credit minus a few here and there unfortuantely. All of my collections were officially removed about two years ago. I have not heard from collections, received anything in the mail, phone call or anything. My credit has been great, I 've never been late on a bill or anything. Well recently I got an alert from XXXX XXXX and have a bill sitting in collections for about {$670.00} I believe and I automatically contacted them wondering if maybe one slipped through recently since it was reported for XX/XX/XXXX.. I call and talk to a representive who says it 's from XX/XX/XXXX I explained to her that it was impossible because everything was taken care of and if anything it 's been seven years litterly in about a week. She told me my only option would be to pay for it again and threatened me that there was several other bills. I hung up with her and investigated the company as much as possible and read other people 's reviews of the exact situation I 'm suffering from and XXXX the same amounts. ( Which is odd ) I then filed a bbb report on them and was communicating with XXXX and I explained to him how it was clearly a scam and they have purchased or got a hold of old collection/medical bills and they 're trying to get me to pay for these again. He ignored everything I said and never replied acknowledging anything I was saying as it was my proof. I looked this company up on the assesors and it 's clear that they have had several licenses revoked and have went under serveral different business names as well. I still continued with the bbb dispute and the last response I received from him was " when they get proof it 's the consumers open debt they would send it out to me. '' So you mean to inform me that I have a collections account open when they have absolutely no proof but when and if they get something they will send it? So you 've never sent me anything? They also told me it 's now from XX/XX/XXXX and not XX/XX/XXXX. Regardless of it being XX/XX/XXXX or XX/XX/XXXX it would n't be able to be placed back into collections. They never responded to me, and I never heard or received anything. Bottom line it is illegal to place and old collections account back into collections. They have now called me from all kinds of different area codes repeatedly throughout the day but never leave messages and if I answer they say nothing to me. I feel like it should harassment to call through the night and all day with no response. I feel like they 're attempting to cover their end and have me back down on my dispute. I have filed disputes with all credit agencies, bbb and contacted my consumer complaint in XXXX and I 'll be doing XXXX as well after this complaint with you guys as I am now a XXXX resident. I just need help having this current bill put to a stop and all the others as it is effecting my credit tremendously. Thank You.

Company response to consumer: Closed with explanation