Consumer complaint received 2022-02-24
Company: WELLS FARGO & COMPANY
State: IL
Product: Money transfer, virtual currency, or money service
Sub-product: Domestic (US) money transfer
Issue: Fraud or scam

Complaint:
Elder financial Abuse My name is XXXX XXXX XXXX, a XXXX Veteran XXXX on railroad XXXX. XXXX ID XXXX. In XX/XX/XXXX I received an Itemized statement from Wells Fargo. On the statement date of XX/XX/XXXX states XXXX XXXX from XXXX, and sold the loan by Wells Fargo. Then on XX/XX/XXXX charge XXXX XXXX Charge Number XXXX XXXX Wells Fargo filed foreclosure. On XX/XX/XXXX Wells Fargo alleges that the loan was paid off. On XX/XX/XXXX Wells Fargo suddenly dismisses the lawsuit which is the second foreclosure lawsuit Wells Fargo has dismissed on the home since XXXX. On XX/XX/XXXX A payoff statement was ordered from alleged to be XXXX XXXX XXXXXXXX. Wells Fargo sends a letter to me in XX/XX/XXXX stating congratulations the loan was paid off with a release of mortgage. Wells Fargo has never disclosed how the loan was paid off or why the Foreclosure was dismissed. I had an attorney at the time XXXX XXXX who I was paying a monthly bill to help me save my home. I thought all the loans on the home were paid off after my wife passed away on XX/XX/XXXX through the probate of a wrongful XXXX. However, a XXXX Home Equity line of Credit was taken out in XX/XX/XXXX. My Last payment was in XXXX with the real mortgage company XXXX before they closed. Out of no where a XXXX XXXX XXXX XXXX XXXXXXXX alleges to have received assignment from XXXX on XX/XX/XXXX which is about 6 years after my last payment. XXXX XXXX XXXXXXXX was calling me asking me to send documents regarding a previous loan with XXXX which I did not understand why. On XX/XX/XXXX XXXX XXXX XXXX XXXX XXXXXXXX filed a foreclosure on the home without my knowledge or being served in any lawsuit. Wells Fargo filed a foreclosure XX/XX/XXXX. When I found about it the foreclosure with XXXX XXXX XXXX XXXX XXXXXXXX it was XX/XX/XXXX. XXXX XXXX XXXX XXXX XXXXXXXX stated to have no record of the home or involvement with XXXX XXXX XXXXXXXX. It appears that XXXX XXXX XXXX using the name XXXX XXXX XXXX XXXX XXXX  as a decoy to hide XXXX XXXX  XXXX from any involvement or liability with the foreclosure lawsuit. In the XXXX XXXX XXXX XXXX XXXXXXXX, I also discovered that documents were forged in my name as if I made appearances in court when I was working at the VA at the time. Then I hired an attorney on XX/XX/XXXX after that and not sure what happened next until now. Wells Fargo XXXX to have sold the loan in XX/XX/XXXX to XXXX XXXX XXXXXXXX. Wells Fargo claims it was paid off on XX/XX/XXXX it can not be both. XXXX XXXX XXXXXXXX is alleging that it paid off the loan from Wells Fargo. When it was alleged to already been sold off. XXXX XXXX XXXXXXXX instead alleged to have consolidated the loan to avoid Wells Fargo foreclosure on the home that would have wiped any second liens on the title. I dont believe any loan was actually paid off to Wells Fargo XXXX Wells Fargo or XXXX XXXX XXXXXXXX is refusing to produce any payment information or wire transfer as to who, when, why or where this alleged payment was made. Now XXXX XXXX XXXX is claiming that it alleged to have paid off the loan, and added Wells Fargo loan to the old XXXX loan. I never knew anything about this at all. I have never signed anything or applied for any, new loans, refinance, loan modifications, Deed, in lieu, forbearance or reverse mortgage, confirming consolidating anything with XXXX XXXX XXXXXXXX. Nor have I applied for loans above with any other lenders regarding the home. XXXX XXXX XXXXXXXX claims to have been paying extra home insurance on the home, Taxes, Wells Fargo transferred loan adding taxes to this amount. The amount Im alleged to owe with Bank XXXX XXXX is over XXXX on a home that is under water and worth less than XXXX. This is fraud, because I did not do any of this. Im being harassed by XXXX XXXX XXXXXXXX for money that I do not rightfully owe. I also recently discovered that Wells Fargo in XX/XX/XXXX to XX/XX/XXXX removed my name on the loan documents, and placed my former attorneys name to receive my loan billing statements. In the end my attorney claims to not know anything. Then later my former Attorney stated that he thinks XXXX XXXX XXXX XXXX XXXX paid it off. I was never informed by my former attorneys that anything was paid off for me to have to pay it later with another lender, or servicer. Wells Fargo had me sign a loan Modification that originated by XXXX XXXX XXXX XXXX loan that I had on the home in XXXX. The loan was alleged to be acquired by Wells Fargo in XXXX. However, this can not be confirmed. Because Investors Saving Bank Received Government Assistance Failed on XX/XX/XXXX. The loan was created in XX/XX/XXXX with XXXX XXXX XXXX XXXX. XXXX secured loan. In XXXX Wells Fargo pressured me to sign a loan Modification changing those terms of the original loan from a XXXX loan to a regular Mortgage without informing me of that. Wells, Fargo also did not get any approval from the XXXX to change the terms of the loan which was higher well above my income amount. Which now have me in the situation XXXX in today. Then soon after the loan Modification was completed a Bank called XXXX XXXX XXXX XXXX XXXXXXXX filed a foreclosure less than XXXX days later after alleged to have signed a subornation agreement with Wells Fargo. Now Im in a process to be evicted from my home by alleged to be XXXX XXXX XXXX XXXX XXXXXXXX. I believe its XXXX XXXX XXXXXXXX using the name XXXX XXXX XXXX XXXX XXXX  to Evict me from my home. XXXX XXXX XXXX also allege that I owe over XXXX to them that I know nothing about as well. I feel I have been a victim of Elder financial abuse, consumer fraud and fair debt collections act practices and mortgage foreclosure scam by hired law firm. It does appear that XXXX XXXXXXXX XXXX and Wells Fargo were working together as this is connected with the National Mortgage Settlement ( XXXX ). Wells Fargo filed the first foreclosure on XX/XX/XXXX XXXX XXXX Illinois XXXX XXXX. I was also informed that the alleged judgment by XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX is invalid. The Eviction case on the home is XXXX. However, the eviction case was dismissed in XX/XX/XXXX. Whomever is working with alleged XXXX XXXX XXXX XXXX XXXXXXXX is still trying to pursue the Eviction case despite being dismissed for want to prosecute on XX/XX/XXXX. The XXXX case was not refiled within one year  or vacated. XXXX XXXX XXXXXXXX is Threatened to sue me for debt not owed. I also have reason to believe that additional lawsuits have been filed against me By XXXX XXXX XXXXXXXX or XXXX XXXX XXXX XXXX XXXX XXXXXXXX that Im not aware of. Nor was I served by anyone regarding any new lawsuits. Seeking assistance with this matter. Wells Fargo filed a foreclosure XX/XX/XXXX. I hired an attorney in XX/XX/XXXX after that and not sure what happened next until now. Wells Fargo XXXX to have sold the loan in XX/XX/XXXX to XXXX  XXXX XXXX. Wells Fargo claims it was paid off on XX/XX/XXXX it can not be both. Docket one- This XXXX  XXXX XXXX XXXX says that I made payments when I have not made any of these payments to XXXX XXXX XXXX XXXX I feel that someone took out a loan in my name and identity with XXXX XXXX XXXXXXXX for me to pay it back later which is fraud. Im also a victim of identity as well since XXXX. XXXX XXXX This a document that was Submitted to the XXXX with false claims that the home was vacant. When the home was not Vacant to have me restricted from accessing the home and my property removed from the home. Despite a wrongfully filed Eviction case against the home during the Illinois Eviction moratorium in the name of XXXX XXXX XXXX XXXX XXXXXXXX. Who is really XXXX XXXX XXXXXXXX? XXXX XXXX has been XXXX  us at the home and her husband for years. I have proof that she has been disparaging us with random people while claiming to be the realtor of the bank. Then she seems to not be sure what bank she is alleged to be working with. But have uploaded old outdated documents from XXXX  XXXX XXXX. The XXXX document has XXXX  XXXX XXXX on it as well. 

This is wire transfer fraud scam that wired money to my former attorney for a settlement that I did not receive any money from. This is not about the false statements by Wells Fargo claiming the loan was paid off. The loan was forgiven for wrongdoing by Wells Fargo. Well 's Fargo is working with XXXX  XXXX XXXX as well. The amount that was alleged to be paid to well 's Fargo from XXXX  XXXX XXXX are totally different payment amounts. XXXX XXXX XXXX has one amount and wells Fargo has another amount which is clearly fraud. Any payoff amount has to contain the exact same amount paid out and received. However XXXX XXXX XXXXXXXX wants me to pay them back money that was never paid to Well 's Fargo loan. Nor did I confirm anything for XXXX XXXX XXXXXXXX to payoff any Wells Fargo loan. Please look at the the loan documents with my Former attorney 's mailing address on my statement for him to receive my pay statement only that I had no prior knowledge of. Nor did I authorize this with Well 's Fargo or my former Attorney XXXX XXXX. 


Respectfully Submitted XXXX XXXX XXXX XX/XX/XXXX 2022

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation