Consumer complaint received 2023-07-27
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-product: Savings account
Issue: Managing an account
Sub-issue: Problem using a debit or ATM card

Complaint:
XXXX Proof Regarding Identity Theft Claim, No. XXXX please feed back my email XXXX to come and collect my check and all the identity theft expenses back legally through my lawyer XXXX XXXX & XXXX XXXX attachments Hide message history From : XXXX XXXX XXXX Sent : Wednesday, XX/XX/XXXX XXXX XXXX  To : XXXX XXXX Cc : XXXX XXXX Subject : XXXX : Proof Regarding Identity Theft Claim, No. XXXX What date did he first discover that someone was using his identity for financial gain? 
3 YEARS BACK XX/XX/XXXX ON MY BIRTH DAY HE SENT ME A MESSAGE " TODAY IS XXXX : XXXX BIRTHDAY I AM CELIBRATING " - How did he know that the person who stole their identity was XXXX XXXX? 
HE WAS STUDIED UNTIL GRADE XXXX BACK HOME AND I MET HIM AFTER 30 YEARS IN XXXX WHEN I VISITED TO MY SISTER LIVING THERE, EXCHANED MY CONTACT THEN SLOWLY HE HAS BEEN COME INTO MY PHONE HACKED AS HE IS THE XXXX AND I AM JUST THE GUST LIKE EVEN NOW HOLDING DELAYING INCOMING AND OUT GOING CALLS THEN SOCIAL MEADIAS MY WORK COMPUTERS SEE DETAILS BELLOW PARAGRAF, I GAVE POLICE COMPLAIN THEY TOLD JUST INFORM INTERNET PROVIDERS XXXX AND THEY PUT THE ALERDS.NOTHING WORKED TO WIPED OUT I WENT IN PERSON TO XXXX XXXX XXXX TO PUT THE COMPLAIN ABOUT IDENTITY THEFT AND THE PROVIDE ALL THE BIO DATA OF XXXX XXXX SEE ATTACHED COMPLAIN SHEET,- Please provide documents showing that his identity was used by the suspect MY HEALTH CARD RENUVAL APPLIED WITH MY PASS PORT A ID HAS BEEN CHANGED MY STATUS AS A PROTECTED PERSON, WHICH HE JUST ARRIVE HERE, I AM XXXX CITIZEN SEE XXXX XXXX CARD ATTACHED. NOTICE OF ASSESMENT XXXX AND LAWFULL DOCUMENT MISPLACED TO ME RECEIVED BY XXXX THE FAKE XXXX XXXX NEW HOME REBATE CREDITED BY REVENUE XXXX FOR XXXX FOR XXXX XXXX XXXX HOUSE, SEE DETAILS BELLOW PARA. I GOT IT XXXX {$2000.00} XXXX AS XXXX XXXX XXXX Regarding Identity Theft Claim, No. XXXX, even my identity theft identified with the judges order i have been re taken my house XXXX XXXX XXXX XXXX XXXX WHERE I LIVING THERE AND CLEAND BY THE JUDGES ALL MY CHARGES STILL I HAVE DRIVINGE. 

- List of costs used by the suspect and supporting documents. I attached an XXXX form so that insured can list out the items he is claiming for., ALL IDS HE AND HIS EXTENDED FAMILY WIFE AND XXXX CHILDERN { CHILD IDENTITY THEFT BECAME LAW ENNANCED XXXX XXXX ON XX/XX/XXXX IN US . } LOCATED IN XXXX XXXX XXXX WITH HER SISTER AND FAMILY USING MY FIRST NAME AS THEIR LAST NAME. ONLY ELIGIABLE TO USE MY FIRST NAME AS THEIR LAST NAME IS MY WIFE AND MY DAUGHTER ONLY NEED TO BE CHAIRD ALL CRIME REPORT TO THE US. AND CLEAN MY OWN FAMILY. ALL CRIME MAKING MOST WANTED CRIMINAL AROUND THE WORLD AND HIS EXTENDED FAMILY ENTIRELY RESPONSIBLE FOR ALL CRIME AROUND THE WORLD IS XXXX XXXX FAMILY ARE ENTIRELY RESPONSIBLE AS THE JUDGES CLEAND ME ANDALL IDS NEED NEED TO BE CANCELLED AND ARREST ANY CRIME THE MADE SEE ATTACHED BELLOW PARA FOR DETAILS. 

- I attached a Consent form for the insured ito complete, sign and return so that we can order a police report if needed. 
SIGNED AND ATTACHED - What was the police report file number? 
XXXX COMPLAIND IN PERSON ON XXXX XX/XX/XXXX- Please provide the name, badge number and contact information for the XXXX in charge of this case. 

Identity Theft Claim, No. XXXX, even my identity theft identified with the judges order i have been re taken my house XXXX XXXX XXXX XXXX XXXX WHERE I LIVING THERE AND CLEAND BY THE JUDGES ALL MY CHARGES STILL I HAVE DRIVING SUSPENTION AND PROBATION IN XXXX DUE TO MY CLAIM FOR IDENTITY THEFT FROM XXXX XXXX XXXX HAS BEEN APPROVED 10 DAYS BACK I HAVE SUBMITED THROUGH EMAIL ALL QUSTIONS I HAVE BEEN ANSWERD AND PROOF OF IDENTITY THEFT WHAT EVER ABOVE NOW AGAIN SENDING DUE TO MY ADJESTER XXXX XXXX XXXX. XXXX FROM THE ALL SEASON INSURANCE BROCKERAGE WHERE I GOT MY HOME INSURENCE AND PAID IN FULL FOR ENTIRE YEAR, WHAY WAITING AND DILAYIMNG AND FINALIZING MY CLAIM THE GUY WHO HAS BEEN MISUSED ME STOLEN MY IDENTITY MORE THAN 3 YEARS STILL NOT BEEN ARRESTED AND ALL IDS IN MY NAME AND MY DATE OF BIRTH REGISTERD IN XXXX THE MOST WANTED CRIMINAL WANTED IN ENTIRE XXXX HE HAS CRIME CHRGES IN XXXX XXXX, XXXX XXXX XXXX XXXX HAS BEEN ENNAUNCED REWARDS TO GET XXXX XXXX DATE OF BIRTH XX/XX/XXXX AND ALL HIS BIO DATAS HAS BEEN PROVIDED IN THE IN PERSON COMPLAIN IN XXXX XXXX  XXXX I HAVE ATTACHED ABOVE EVEN HIS XXXX PHONE LAND LINE AND WHATS APP AND HIS ADDRESS XXXX  XXXX XXXX XXXX XXXX XXXX. HE HAS BEEN HIDED SNEAKLY IN MY NAME AND DEATE OF BIRTH HERE IN XXXX XXXX AND XXXX GRABED MY HOUSE AND LIVED IN XXXX XXXX XXXX WITH THE SUPORT OF MY TANNANTS XXXX AND XXXX FAMILY AND XXXX XXXX XXXX XXXX ALSO OWING {$100000.00} THE CERTIFYED CHEK I GOT IT I SOLD THE PROPERTY XXXX XXXX XXXX XXXX XXXX XXXX XXXX THE ISSUEAR OF THE CERTIFYED CHECK ALSO A LAWYER OF SECOND MORTCAGER ABDUCTED ME TO XXXX AND XXXX THE CHECK IN XXXX XXXX BY THE CRIME GROUB INTERNATIONAL LEAD XXXX XXXX RIGHT NOW HERE IN XXXX IN MY NAME AND DATE OF BIRTH AND ALL MY DIVICES ARE HE IS THE ADMINISTRATOR I AM JUST THE GUST THATS WAY I HAVE HARD TIME AND HOLDIND AND STOPING IN COMING AND OUT GOING AND OUT GOING MESSAGES TO HAVE MY CLAIM I AM HOME LESS IN XXXX AND NO MONEY TO SUVAIVE WITH XXXX XXXX  WAITING FOR MY INSURANSE AND ALL THE EXPENCES LIST HAVE BEEN SENT MY ADJESTER TO FINALIZED AS SOON AS XXXX PAST 3 YEARS I HAVE BEEN WORKED FOR XXXX XXXX XXXX XXXX XXXX XXXX XXXX WHO THE PEAPLE TAKING LIFE INSURENSE FOR ALL INSURENSE COMPANIES IN XXXX. MY HOUSE XXXX XXXX XXXX XXXX XXXX RENTED THROUGH REALITATER AND RECEIVED RENT FROM MY TANNENT AS A FAKE LAND LORD NO UTILITIES WATER, GAS. XXXX BILLS ARE PENDING TO PAY AND AS SOON AS I WITH THE XXXX ORDER TO LIVE IN XXXX XXXX XXXX THEY RAN AWAY OWING ME TO PAY AROUND {$60000.00} LAST 11 MONTH AND RECEIVED MY RENT {$2200.00} A MONTH TOTAL {$24000.00} PLUS UTILITIES FOR ENTIRE YEAR WITH THE INTEREST MUST BE ADDED DUE TO FILE THE CASE AS SOON AS I GET MY INSURENCE I GO BACK AND LIVE THERE AND ALSO I PROPERLY STOPED PAYMENT MY ROB CERTIFIED CHECK OF {$100000.00} CENTS ADDED THE CASH ITEREST OF XXXX XXXX XXXX XXXX ALSO THE ISSUER HAS BEEN SENT TO HIS TD BRANCH TO GET THE REPLACEMENT CHECK AND I HAVE TALK WITK THEH THE COSTEMER RELATION MANAGER PUT THE NOE IN MY COPY OF THE CHECK LAST YEAR XX/XX/XXXX THE ISSUER XXXX XXXX HAS BEEN RECEIVED STOPED PAYMENT MADE IN XXXX XXXX XXXX XXXX NEED TO BE ADDED 29 % CACH INTEREST UNTIL I RECEIVING THE REPLACEMENT CHECK THE ADVICE AND NOTED OF HIS TD BRANCH COSTOMER RELATION MANAGER NOTED IN THE CHECK. 

AS MY ADJESTED SENT ALL MY EXPENSES OF IDENTITY THEFT LOST MY WEGWE FOR 3 YEARS THE MAX {$2000.00} ITHIK I AM ELIGEBLE FOR DUE TO WORKED AND LOST MY JOBS DUE TO THE CONFIDENTIOLITY OF MY MORE THAN XXXX PATIENTS FILE HAS BEEN SCAMED MY WORK HOME COMPUTER THAT IS THE REASON XXXX THE FAKE XXXX XXXX SELECTED ME AND LOCATED XXXX ALL PATIENTS FILES CONFIDUTIAL INFOMATIONS ARE IN USE XXXX XXXX CASH FLOW ALL CAN BE MISUSED AND ALL KIND OF CRIME REPORT MUST BE SHARED TO THE US IMIGRATION AND GOVERNMENT OFFICIAL DUE TO AS BECAME A NEW LA THIS YEAR IN US IS VERY DANGERS FOR INNOCENT UNDER AGED CHILDREN, MOST WANTED CRIMINAL XXXX XXXX XX/XX/XXXX HERE IN XXXX XXXX HIS EXTENDED FAMILY NOW XXXX ADULTS CHILDREN AND HIS WIFE ARE LOCASTED IN XXXX XXXX XXXX XXXX XXXX US, WITH HER SISTER AND FAMILY USEING MY FIRST NAME XXXX AS THEIR LAST NAME AS OF MY OWN DAUGHTER AND WIFE HER IN XXXX USING MY FIRST NAME AS A LAST NAME ITS MUST BE ALL CRIME REPORT MORE OVER ALL HIS FAMILY AND FRINDES AND ENTIRE CRIME NETWORK OF MOST WANTED CRIMINAL FAMILISE ARE DOING CODE WORD XXXX XXXX XXXX SPREADING COVID 19 MONKEYPOX AND NEW VESION OF XXXX XXXX XXXX '' XXXX AGENTS HERE IN XXXX HE AND HIS XXXX PARTNERS REGISTERD XXXX XXXX  XXXX XXXX PARTNERS XXXX XXXX AND XXXX XXXX AT XXXX XXXX XXXX XXXX XXXX MUST BE ARRESTED AND CANCEL ALL IDS IN MY AND MY DAUGHTER AND MY WIFE '' S LAST NAME OF MY FIRST NAME IMMIDIATLY .ITS MANDATORY US CHILDREN IDENTITY THEFT HAPPEND IN US A LOT AND BACAME LAW THIS YEAR XX/XX/XXXX From : XXXX XXXX XXXX Sent : Wednesday, XX/XX/XXXX XXXX XXXX  To : XXXX XXXX Cc : XXXX XXXX Subject : XXXX : Proof Regarding Identity Theft Claim, No. XXXX please feed back my email XXXX to come and collect my check and all the identity theft expenses back legally through my lawyer XXXX XXXX & XXXX From : XXXX XXXX XXXX Sent : Wednesday, XX/XX/XXXX XXXX XXXX  To : XXXX XXXX Cc : XXXX XXXX Subject : XXXX : Proof Regarding Identity Theft Claim, No. XXXX What date did he first discover that someone was using his identity for financial gain? 
3 YEARS BACK XX/XX/XXXX ON MY BIRTH DAY HE SENT ME A MESSAGE " TODAY IS XXXX : XXXX BIRTHDAY I AM CELIBRATING " - How did he know that the person who stole their identity was XXXX XXXX? 
HE WAS STUDIED UNTIL GRADE XXXX BACK HOME AND I MET HIM AFTER 30 YEARS IN XXXX WHEN I VISITED TO MY SISTER LIVING THERE, EXCHANED MY CONTACT THEN SLOWLY HE HAS BEEN COME INTO MY PHONE HACKED AS HE IS THE ADMINISTRATOR AND I AM JUST THE GUST LIKE EVEN NOW HOLDING DELAYING INCOMING AND OUT GOING CALLS THEN SOCIAL MEADIAS MY WORK COMPUTERS SEE DETAILS BELLOW PARAGRAF, I GAVE POLICE COMPLAIN THEY TOLD JUST INFORM INTERNET PROVIDERS XXXX AND THEY PUT THE ALERDS.NOTHING WORKED TO WIPED OUT I WENT IN PERSON TO XXXX XXXX XXXX TO PUT THE COMPLAIN ABOUT IDENTITY THEFT AND THE PROVIDE ALL THE BIO DATA OF XXXX XXXX SEE ATTACHED COMPLAIN SHEET,- Please provide documents showing that his identity was used by the suspect MY HEALTH CARD RENUVAL APPLIED WITH MY PASS PORT A ID HAS BEEN CHANGED MY STATUS AS A PROTECTED PERSON, WHICH HE JUST ARRIVE HERE, I AM XXXX CITIZEN SEE XXXX XXXX CARD ATTACHED. NOTICE OF ASSESMENT XXXX AND LAWFULL DOCUMENT MISPLACED TO ME RECEIVED BY XXXX THE FAKE XXXX XXXX NEW HOME REBATE CREDITED BY REVENUE XXXX FOR XXXX FOR XXXX XXXX XXXX HOUSE, SEE DETAILS XXXX XXXX. I GOT IT XXXX {$2000.00} XXXX AS XXXX XXXX XXXX Regarding Identity Theft Claim, No. XXXX, even my identity theft identified with the judges order i have been re taken my house XXXX XXXX XXXX XXXX XXXX WHERE I LIVING THERE AND CLEAND BY THE JUDGES ALL MY CHARGES STILL I HAVE XXXX. 

- List of costs used by the suspect and supporting documents. I attached an XXXX form so that insured can list out the items he is claiming for., ALL IDS HE AND HIS EXTENDED FAMILY WIFE AND XXXX CHILDERN { CHILD IDENTITY THEFT BECAME LAW ENNANCED XXXX XXXX ON XX/XX/XXXX IN US XXXX } LOCATED IN XXXX XXXX XXXX WITH HER SISTER AND FAMILY USING MY FIRST NAME AS THEIR LAST NAME. ONLY ELIGIABLE TO USE MY FIRST NAME AS THEIR LAST NAME IS MY WIFE AND MY DAUGHTER ONLY NEED TO BE CHAIRD ALL CRIME REPORT TO THE XXXX. AND CLEAN MY OWN FAMILY. ALL CRIME MAKING MOST WANTED CRIMINAL AROUND THE WORLD AND HIS EXTENDED FAMILY ENTIRELY RESPONSIBLE FOR ALL CRIME AROUND THE WORLD IS XXXX XXXX FAMILY ARE ENTIRELY RESPONSIBLE AS THE JUDGES CLEAND ME ANDALL IDS NEED NEED TO BE CANCELLED AND ARREST ANY CRIME THE MADE SEE ATTACHED BELLOW PARA FOR DETAILS. 

- I attached a Consent form for the insured ito complete, sign and return so that we can order a police report if needed. 
SIGNED AND ATTACHED - What was the police report file number? 
XXXX COMPLAIND IN PERSON ON XXXX XX/XX/XXXX- Please provide the name, badge number and contact information for the constable in charge of this case. 

Identity Theft Claim, No. XXXX, even my identity theft identified with the judges order i have been re taken my house XXXX XXXX XXXX XXXX XXXX WHERE I LIVING THERE AND CLEAND BY THE JUDGES ALL MY CHARGES STILL I HAVE DRIVING SUSPENTION AND PROBATION IN XXXX DUE TO MY CLAIM FOR IDENTITY THEFT FROM XXXX XXXX XXXX HAS BEEN APPROVED 10 DAYS BACK I HAVE SUBMITED THROUGH EMAIL ALL QUSTIONS I HAVE BEEN ANSWERD AND PROOF OF IDENTITY THEFT WHAT EVER ABOVE NOW AGAIN SENDING DUE TO MY ADJESTER XXXX XXXX XXXX. XXXX FROM THE ALL SEASON INSURANCE BROCKERAGE WHERE I GOT MY HOME INSURENCE AND PAID IN FULL FOR ENTIRE YEAR, WHAY WAITING AND DILAYIMNG AND FINALIZING MY CLAIM THE GUY WHO HAS BEEN MISUSED ME STOLEN MY IDENTITY MORE THAN 3 YEARS STILL NOT BEEN ARRESTED AND ALL IDS IN MY NAME AND MY DATE OF BIRTH REGISTERD IN XXXX THE MOST WANTED CRIMINAL WANTED IN ENTIRE XXXX HE HAS CRIME CHRGES IN XXXX XXXX, XXXX XXXX XXXX XXXX HAS BEEN ENNAUNCED REWARDS TO GET XXXX XXXX DATE OF BIRTH XX/XX/XXXX AND ALL HIS BIO DATAS HAS BEEN PROVIDED IN THE IN PERSON COMPLAIN IN XXXX XXXX  XXXX I HAVE ATTACHED ABOVE EVEN HIS XXXX PHONE LAND LINE AND WHATS APP AND HIS ADDRESS XXXX  XXXX XXXX XXXX XXXX XXXX. HE HAS BEEN HIDED SNEAKLY IN MY NAME AND DEATE OF BIRTH HERE IN XXXX XXXX AND XXXX GRABED MY HOUSE AND LIVED IN XXXX XXXX XXXX WITH THE SUPORT OF MY TANNANTS XXXX AND XXXX FAMILY AND XXXX XXXX XXXX XXXX ALSO OWING {$100000.00} THE CERTIFYED CHEK I GOT IT I SOLD THE PROPERTY XXXX XXXX XXXX XXXX XXXX XXXX XXXX THE ISSUEAR OF THE CERTIFYED CHECK ALSO A LAWYER OF SECOND MORTCAGER ABDUCTED ME TO XXXX AND XXXX THE CHECK IN XXXX XXXX BY THE CRIME GROUB INTERNATIONAL LEAD XXXX XXXX RIGHT NOW HERE IN XXXX IN MY NAME AND DATE OF BIRTH AND ALL MY DIVICES ARE HE IS THE ADMINISTRATOR I AM JUST THE GUST THATS WAY I HAVE HARD TIME AND HOLDIND AND STOPING IN COMING AND OUT GOING AND OUT GOING MESSAGES TO HAVE MY CLAIM I AM HOME LESS IN XXXX AND NO MONEY TO SUVAIVE WITH XXXX XXXX  WAITING FOR MY INSURANSE AND ALL THE EXPENCES LIST HAVE BEEN SENT MY ADJESTER TO FINALIZED AS SOON AS POSIBLE PAST 3 YEARS I HAVE BEEN WORKED FOR XXXX XXXX XXXX XXXX XXXX XXXX XXXX WHO THE PEAPLE TAKING LIFE INSURENSE FOR ALL INSURENSE COMPANIES IN XXXX. MY HOUSE XXXX XXXX XXXX XXXX XXXX RENTED THROUGH REALITATER AND RECEIVED RENT FROM MY TANNENT AS A FAKE LAND LORD NO UTILITIES WATER, GAS. XXXX BILLS ARE PENDING TO PAY AND AS SOON AS I WITH THE JUDES ORDER TO LIVE IN XXXX XXXX XXXX THEY RAN AWAY OWING ME TO PAY AROUND {$60000.00} LAST 11 MONTH AND RECEIVED MY RENT {$2200.00} A MONTH TOTAL {$24000.00} PLUS UTILITIES FOR ENTIRE YEAR WITH THE INTEREST MUST BE ADDED DUE TO FILE THE CASE AS SOON AS I GET MY INSURENCE I GO BACK AND LIVE THERE AND ALSO I PROPERLY STOPED PAYMENT MY XXXX CERTIFIED CHECK OF {$100000.00} CENTS ADDED THE CASH ITEREST OF XXXX XXXX XXXX XXXX ALSO THE ISSUER HAS BEEN SENT TO HIS TD BRANCH TO GET THE REPLACEMENT CHECK AND I HAVE TALK WITK THEH THE COSTEMER RELATION MANAGER PUT THE NOE IN MY COPY OF THE CHECK LAST YEAR XX/XX/XXXX THE ISSUER XXXX XXXX HAS BEEN RECEIVED STOPED PAYMENT MADE IN PLOMONTON MONTRIAL TD BRANCH NEED TO BE ADDED 29 % CACH INTEREST UNTIL I RECEIVING THE REPLACEMENT CHECK THE ADVICE AND NOTED OF HIS TD BRANCH COSTOMER RELATION MANAGER NOTED IN THE CHECK. 

AS MY ADJESTED SENT ALL MY EXPENSES OF IDENTITY THEFT LOST MY WEGWE FOR 3 YEARS THE MAX {$2000.00} ITHIK I AM ELIGEBLE FOR DUE TO WORKED AND LOST MY JOBS DUE TO THE CONFIDENTIOLITY OF MY MORE THAN XXXX PATIENTS FILE HAS BEEN SCAMED MY WORK HOME COMPUTER THAT IS THE REASON XXXX THE FAKE XXXX XXXX SELECTED ME AND LOCATED XXXX ALL PATIENTS FILES CONFIDUTIAL INFOMATIONS ARE IN USE XXXX XXXX CASH FLOW ALL CAN BE MISUSED AND ALL KIND OF CRIME REPORT MUST BE SHARED TO THE US IMIGRATION AND GOVERNMENT OFFICIAL DUE TO AS BECAME A NEW LA THIS YEAR IN US IS VERY DANGERS FOR INNOCENT UNDER AGED CHILDREN, MOST WANTED CRIMINAL XXXX XXXX XX/XX/XXXX HERE IN XXXX XXXX HIS EXTENDED FAMILY NOW XXXX ADULTS CHILDREN AND HIS WIFE ARE LOCASTED IN XXXX XXXX XXXX XXXX XXXX  XXXX, WITH HER SISTER AND FAMILY USEING MY FIRST NAME XXXX AS THEIR LAST NAME AS OF MY OWN DAUGHTER AND WIFE HER IN XXXX USING MY FIRST NAME AS A LAST NAME ITS MUST BE ALL CRIME REPORT MORE OVER ALL HIS FAMILY AND FRINDES AND ENTIRE CRIME NETWORK OF MOST WANTED CRIMINAL FAMILISE ARE DOING CODE WORD XXXX XXXX XXXX SPREADING COVID 19 MONKEYPOX AND NEW VESION OF XXXX XXXX XXXX '' XXXX AGENTS HERE IN XXXX HE AND HIS XXXX PARTNERS REGISTERD XXXX XXXX  XXXX XXXX PARTNERS XXXX XXXX AND XXXX XXXX AT XXXX XXXX XXXX XXXX XXXX MUST BE ARRESTED AND CANCEL ALL IDS IN MY AND MY DAUGHTER AND MY WIFE '' XXXX LAST NAME OF MY FIRST NAME IMMIDIATLY .ITS MANDATORY US CHILDREN IDENTITY THEFT HAPPEND IN US A LOT AND BACAME LAW THIS YEAR XX/XX/XXXX.

Company response to consumer: Closed with explanation