Consumer complaint received 2023-05-19
Company: Freedom Mortgage Company
State: GA
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
Dear Whomever this May Concern : I am writing to bring to your attention a matter that has recently come to my notice and raises serious concerns regarding the activities of your company. Upon reviewing my credit report, I discovered fraudulent late payments that were inaccurately attributed to my account, apparently furnished by your company. I would like to emphasize that I have always made timely payments and have never been late on this account. The inclusion of these fraudulent late payments not only violates my right to privacy but also undermines the integrity of my financial reputation.

As per the regulations outlined in the U.S. Code 1666b ( a ), it is explicitly stated that a creditor can not consider payment on a credit card account as late for any purpose. By furnishing these late payments without valid grounds, your company has committed a breach of this legal provision. I must remind you that Congress has expressed its firm stance on the importance of fair credit reporting, as it is vital to maintaining public confidence in the banking system.

It is also worth noting that each financial institution is legally obligated to respect the privacy of its customers and safeguard the security and confidentiality of their nonpublic personal information, as mandated by Congress. The failure of Freedom Mortgage to fulfill this obligation has caused me significant harm and inconveniences in terms of my financial reputation due to the fraudulent activities perpetrated against me. Congress has clearly stated that unfair credit reporting practices erode public confidence, which is crucial for the proper functioning of the banking system.

I hereby demand that the inaccurate late payments be promptly updated to reflect " PAID AS AGREED '' and that each late payment entry be expunged from my credit report. This corrective action must be immediately transmitted to the credit reporting agencies to prevent further damage resulting from the fraudulent reporting that has occurred.

Additionally, I am fully aware of the legal consequences stipulated in the U.S. Code 6821 for anyone found guilty of making false, fictitious, or fraudulent statements or representations to customers of financial institutions. Violators of this provision are subject to liability under the U.S. Code 6823 ( a ), which may include fines under Title 18 USC 3751, reaching up to {$500000.00} for felony charges against an organization, imprisonment for up to 5 years, or both, as stated in the U.S. Code 6823 ( a ).

To address this matter swiftly and effectively, I request that Freedom Mortgage provide conclusive evidence, such as a tracking number, demonstrating that an attempt was lawfully made to validate the alleged debt with me as the consumer before furnishing it on my consumer report. Failure to produce such evidence will strongly suggest that these late payments were intentionally and maliciously furnished with the intention to cause harm to both my financial reputation and overall well-being. 

Please be aware that failure to respond adequately within 15 days from the delivery date of this notice will be considered a non-reasonable response and deemed frivolous. In such an event, I will not hesitate to pursue legal action and obtain a default judgment against your company for the dishonorable actions committed, including but not limited to negotiable instrument misuse, bank fraud, creation of false and deceptive forms, mishandling of goods, compromise of my relationships with other financial institutions, and the undue stress caused while exercising my rights in good faith. However, I do expect you to handle this matter with due care and address all concerns raised in good faith. 

I sincerely urge your company to take immediate and appropriate action to rectify this situation. Your prompt cooperation is highly anticipated and greatly appreciated. 

Thank you in advance for your attention to this urgent matter. 

Yours sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation