Consumer complaint received 2021-05-02
Company: ALLY FINANCIAL INC.
State: GA
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Getting a loan or lease
Sub-issue: Fraudulent loan

Complaint:
XXXX XXXX VETERAN and currently a XXXX XXXX XXXX XXXX patient that currently takes XXXX XXXX everyday with already taken traditional XXXX treatments I was Scammed by this dealership on XX/XX/XXXX fake forgery contract forced and threaten to take possession of a car that had issues 10 mins later which is for a XXXX XXXX they have pushed a contract through and got paid and towed the car to my property twice no keys no insurance no contract they lied to the bank I need help ASAP. I am banned from their property because we exchanged words because I did not want to do business with them and they still did forgery and the finance manager signed my name without my consent on documents. Please help me..I never took possession of the car they snuck it in to my residence to get paid from the finance company. I did not have the car 12 hours..I was given a citation for disorderly conduct for throwing a fake contract and forgery contract at a sales manager XXXX XXXX that was being disrespectful with threats trying to force me to take a car..Threaten to put me in jail tried to put me in jail as I stated got me a citation for nothing. HE is a CROOK he is RUDE he cussed the sales person our in front me. Also the man name XXXX is HORRIBLE and TERRIBLE he is RUDE he hung up the phone in my face he said he dont car about no lawyers, no media, no CORPORTE complaints no nothings I have videos is them almost breaking my gate to sneak the car in I caught them Friday morning XX/XX/XXXX and tanned them out with that car and called the police to file a report and the man name XXXX told me thats my car and I am towing it to you residence regardless he said he dont car. He said they been paid and thats all that matters because a payment when come up and they know I am not paying it and they will repossessed the car and get double their money. He told my spouse that if he calls up here complaining he was going to guile charges against him did HARASSMENT. XXXX which is the GSM and other sales people needs to be FIRED and thrower in JAIL at XXXX XXXX the GM was the one that called the police on me because I threw a a fake contract at his body because he was cussing abs laughing and being rude and disrespectful on XX/XX/XXXX also XX/XX/XXXX they sit behind that window and ignore you abs send the sales person out there because they dont want to talk after they think they have SCAMMED you out your money to purchase a car. The GM told the police I threaten to XXXX him when that was a LIE the police found out he LIED and then he decided when that did not work to say he wanted to press charges against me for throwing paperwork out his RUDE and DISRESPECTFUL SELF and once again they gave me a disorderly conduct citation and criminal trespassing warning not to come back on the Property because of the CORRUPT GM. I have contacted the MEDIA Friday XX/XX/XXXX XXXX XXXX  XXXX, XXXX XXXX and a host of different resources that can deal with this matter LEGALLY along with being it to the MEDIA so everyone in the state of GA and the USA can see the CORRUPTION and SCAM that this dealership does customers they forge your name add stuff take our stuff dont let you see it they send a person in to distract you on the paperwork add fees they LIE they CHEAT and as you can see they be DECEITFUL I am a customer thats fighting to stay alive every day due to my XXXX XXXX/XXXX every day and this is how I was treated. PEOPLE I am begging you PLEASE look at my STORY and STAY AWAY from XXXX XXXX because you will REGRET it as I DO NOW I have to not only FIGHT XXXX I have to FIGHT for JUSTICE with this DEALERSHIP that needs to be SHUT DOWN FOREVER PLEASE STAY AWAY this just happened in me a few days ago. I plead with anyone BEWARE the GSM XXXX XXXX the sales manager XXXX XXXX other sales associates and the FINANCING MANAGER are CROOKS and SCAM ARTISTS.. It has cost me XXXX of dollars I have lost a job offer, I have lost Attorneys fees, put on credit report so I could not close on my house, and also I have to have XXXX XXXX due to having recently stage XXXX XXXX XXXX.. I cant eat sleep or nothing from this.. My life is over HELP ME

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation