Consumer complaint received 2021-04-15
Company: Armcon Corp
State: CA
Product: Debt collection
Sub-product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
I had purchased some covers to replace some old outlet covers and 3 XXXX switches, plus new energy saving light bulbs to replace old ones in my home. I had the house painted, and the old outlets were a different color. so I wanted everything to match. I attempted to replace to outlets but was afraid of getting electrocuted after installing some of them. On XX/XX/2020, I placed a call to a company named XXXX XXXX. they told me that someone would be at the residence XXXX the next day. at XXXX XXXX  2 men showed up while I was speaking with another vendor. their shirts had the name XXXX XXXX on the back. they stepped inside, saw the switches on my counter top. I told them that I will be right with them. At the en of my meeting, to my surprise they started replacing the outlets without saying anything to me. I said nothing about them starting without saying or giving me any paperwork or business card. I was hoping that they would be fair as I had nothing hard for them to do. shortly after, they gave me a list of the same things that I had already bought sent me to the store duplicating the order 3 times. the 2nd time I returned, there was a 3 rd person. at XXXX XXXX  they told me that they would be back the next day to finish. I was shocked as I asked why were they coming back and how much did I owed them. they told me for that day it would {$1000.00}. And when they returned the next day, if they are there until XXXX it would be an additional XXXX they showed up at XXXX XXXX  the next morning. At XXXX they said they were finish. I reached for my check book to write the check for {$1500.00}. Only to be told that It would cost me XXXX. And If I did not paid that amount I would hear from the owner, interest would be added and that they would take me to court. with the tears flowing, I told them they were try to take advantage of me as I was a single woman living alone. they slammed my door and told me the owner is gong to XXXX XXXX XXXX XXXX. I reached to the owner to tell him what happened and that they did not even let me know how they would charge me prior, neither did they even gave me a business card. the told me that not a requirement. and if I did not pay him he knows judges that once he gets me in front of them they would XXXX XXXX XXXX XXXX XXXX, and XXXX always wants everything for free. I told him I wanted nothing for free. they gave me a price in the end, then told me it would be more. he continued to curse me as he told me jurors with have my XXXX coughing up every dime. I reached out to the gentleman at my home crying. he told me not to cry and he knew they and that they pulled of the same thin on wealthy XXXX  people in the desert before. and those people puts them in their place. he also directed me to the state licensing bureau for contractors. I filed a complain with them. I had nothing to give them as they provided me with no paper work. not even a card. the state told me that they violated me immediately. And the first thing they should have done was asked what needed to be done, provided me with an estimate and allow me to think it through. when the state contacted the owner, they asked the owner if they had provided me with any paper work prior, he told the state yes. the state asked him for a copy. according to the state, the paperwork he provided them is dated after. the representative told him that he was lying, they violated me and that he could face serious consequences as it pertains to is license. per the state, he told them that he was sorry and not to do anything to his license. shortly after, XXXX had a collection agency named COACHELLA VALLEY COLLECTION HARASSING HIM NON STOP. THIER ADDRESS IS XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX  Ca XXXX. Phone # is XXXX. XXXX. ACCORDING TO THEM THEY HAVE ADDED INTEREST AND I NOW OWED ALMOST {$2000.00}. AND IF ID O NOT PAY UP THEY WOULD SEE ME IN COURT. I ASKED THEM TO SHOW ME ANY AGREEMENT BETWEEN XXXX XXXX AND MYSELF, THEY TOLD ME THAT CONTRACT IS NOT A REQUIREMENT AND IF ID DON'T PAY UP THEY WOULD MAKE MY LIFE A NIGHTMARE AND RUIN MY CREDIT. I HAVE BEEN HARASSED NON STOP DAY AND NIGHT. As I reviewed their yelp page, you can clearly see the pattern of them taking advantage of people. The owner told me that he knows lots of judges. And once he gets you in court he will have them ripping into you. This is clearly a scam skillfully orchestrated, using bullying tactics to rob people. And of course use judges that he is acquainted with to hand over fraudulent judgement. this must stop. Please help

Company response to consumer: Closed with explanation