Consumer complaint received 2023-06-24
Company: Self Financial Inc.
State: NY
Product: Payday loan, title loan, or personal loan
Sub-product: Installment loan
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
Consumer Financial Protection Bureau Attn : Complaints Division XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Request for Deletion of Reporting Under 15 USC 1692 and 15 USC 1681 Dear Sir/Madam, I hope this letter finds you well. I am writing to bring to your attention a matter of great concern regarding inaccurate reporting by a credit reporting agency. I have made multiple attempts to resolve this issue directly with the credit reporting agency to no avail. As a result, I kindly request your intervention and assistance in addressing this matter by the provisions outlined in 15 USC 1692, 15 USC 1681, and their respective subsections. 

According to my knowledge and understanding of the Fair Debt Collection Practices Act ( 15 USC 1692 ), I am entitled to accurate reporting and fair treatment as a consumer. However, the credit reporting agency in question has persistently failed to correct inaccurate information on my credit report, as required by 15 USC 1681 ( e ). This has had a significant negative impact on my financial well-being and creditworthiness.

I believe the following sections of the United States Code are particularly relevant to my case : 1. 15 USC 1692 ( G ) : Prohibition of unfair practices by debt collectors.

2. 15 USC 1692 ( I ) : False or misleading representations by debt collectors.

3. 15 USC 1692 ( E ) : False or misleading representations and unfair practices by debt collectors.

Furthermore, the credit reporting agency 's actions may also violate the Fair Credit Reporting Act ( 15 USC 1681 ). The sections that are pertinent to my case are as follows : 1. 15 USC 1681 ( e ) : Compliance with reasonable procedures to assure maximum possible accuracy of consumer report information.

2. 15 USC 1681 ( s ) ( 2 ) : Duties of furnishers of information to consumer reporting agencies.

3. 15 USC 1681 ( s ) ( 2 ) ( b ) : Duties of furnishers of information upon notice of dispute.

4. 15 USC 1681 ( i ) ( 5 ) : Procedures for handling consumer disputes.

Despite my repeated attempts to rectify the inaccuracies through direct communication with the credit reporting agency, they have failed to take appropriate action. Therefore, I am seeking your intervention to ensure that the agency complies with its legal obligations under the aforementioned statutes and rectifies the inaccurate reporting.

I kindly request that the Consumer Financial Protection Bureau undertake a thorough investigation into this matter and use its authority to compel the credit reporting agency to delete the inaccurate reporting from my credit file. Additionally, I would appreciate any assistance you can provide in facilitating the resolution of this issue, which has had severe implications on my financial standing and overall well-being.

Enclosed with this letter, please find copies of relevant documentation, including correspondence with the credit reporting agency and any supporting evidence that substantiates my claim. I believe this evidence will further emphasize the urgency and importance of addressing this matter promptly.

I appreciate your attention to this matter and I am confident in the Consumer Financial Protection Bureau 's commitment to protecting consumer rights. I kindly request that you acknowledge receipt of this letter and provide me with an update on the status of my complaint. Should you require any additional information or documentation, please do not hesitate to contact me at the address provided above or via email at XXXX. 

Thank you for your time, consideration, and assistance in this matter. I look forward to a favorable resolution to ensure the accuracy of my credit report. 

Yours sincerely, [ Your Name ]

Company response to consumer: Closed with explanation