Consumer complaint received 2023-02-11
Company: Experian Information Solutions Inc.
State: SC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Experian and XXXX are allowing a company to report medical debt that I supposedly owe that I lived in a different state at the time of the charges. They refused to do an investigation Experian giving me a code in which they state they dont have to do a reinvestigation if they dont want to wear that XXXX  states if the consumer believes that there was a fraud account that they are supposed to investigate whatever the XXXX I tell him to thats the XXXX job and the fact is the XXXX not allowed to report medical debt on peoples credit reports thats on the {$500.00} the medical debt that the saying I suppose the old when I live in a different state a timer for charges is {$360.00} below the {$500.00} fresh mark where they no longer allowed to report it on my credit report Estates that they are by mid of this year supposed to remove all medical debt on the {$500.00}, I have submitted complaints about these fraud accounts in the first place because one how did I have medical treatment and charges in XXXX  when I lived in XXXX XXXX during the time of the charges also medical XXXX XXXX a state it is not supposed to report it anymore and its throwing a {$60.00} in there verify it is accurate even knowing Im telling them to XXXX in the wall. They told me to go XXXX myself. I literally have the wrap on the phone with my husband who is an XXXX sitting next to me with them on speaker hearing them. Tell me to go XXXX myself and say ha ha we dont have to look into your issue, I guess what Im the consumer theres a thing called a fair credit reporting act youre violating it I intend to sue you people until youre bankrupt living in a XXXX shoebox and then Im gon na walk by and stop on the shoebox and watch you burn do you want to continue to allow this company but should I say to different companies to report medical debt that the company refuses to verify with me and its been almost 5 years they still havent sent me nothing to verify it when I request it, they refuse to ever send me a 30 day verification code as well XXXX beyond that its over five years now or almost 5 years and they still never sent a 30 day notice or no form of verification but yet they can verify with the credit payoffs yeah, my lawyer is gon na get a court order and a subpoena to view your fake accounts for both the company and every single employee if you took any form of payment from this company that is reporting fraud accounts even your employees directly if they did Will be brought up on federal charges and I will see to it that I bury the company and the employee that a lot of the happen, name of the two companies they are allowing to report the same medical debt on the {$500.00} where they are not allowed to list any other credit report that has medical debt related under {$500.00} in the first place, but verifying it as accurate and refusing to send me anything is called all debt solutions and first class agency

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation