Consumer complaint received 2020-01-27
Company: SYNCHRONY FINANCIAL
State: IN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
PAYPAL sold my BUSSINESS PAYPAL CREDIT account without my permission TO SYNCB AND NO SIGNED CREDIT APPLICATION EVER, AND PAYPAL NEVER REPORTED TO CREDIT BEAURA, THEN SYNCB BOUGHT IT AND DID REPORT IT AS A CREDIT CARD WHICH IT WASNT. ON PERSONAL CREDIT NOT BUSSINESS CREDIT. and caused my credit score to go down 80 points because of the percentage of credit card debt. when that's not a credit card. and I never gave THEM a credit app.THEY SAID PAY WITH PAYPAL ITS EASY AND KEPT RASING THE LIMIT THEN WHEN IT WAS HIGH THEY SOLD IT AND IT WAS REPORTED AS A CREDIT CARD AND SYNCB SAID THEY WERE CHANGING INTEREST RATES -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -OTHER COMPLAINTS ABOUT PAYPAL CREDIT AND SYNCH ITS AFFECTING ALOT OF PEOPLE THAT NEVER GAVE SIGNATURES FOR CREDIT TO BE CHECKED OR REPORTED PAYPAL. After never reporting to a credit agency for over five and a half years my paypal credit account suddenly posted on my credit report with no warning. I thought it was a fraud account and was ready to put a freeze 9n my credit when I connected the dots. Of course they never reported when my balance was low and I have never missed a payment - but I used it for some business purchases and ran it up ( no, I did not exceed my limit ) - thats when they decided to make their first report. Thanks paypal. It would have been nice if you had bothered to report from the get go and could have contributed in a positive manner to my credit scorXXXX though. 

XXXX 's response was : XXXX XXXX   XXXX XXXX, XXXX Reply Reply by XXXX 1 Contribution 15 People Helped XXXX to 15 out of 18 people My balance is about 7K and they just reported it. Not sure why either credit score went down 55 points. 

XXXX 's reply was : XXXX XXXX   XXXX XXXX, XXXX Reply by XXXX 1 Contribution 16 People Helped XXXX to 16 out of 19 people Same here. NEVER went over or late paid but they were sure to put it on my credit after 2 years of using it and never using it ... ..go figure. 

XXXX 's reply was : XXXX XXXX   XXXX XXXX, XXXX Reply by XXXX XXXX Contribution 17 People Helped XXXX to 17 out of 18 people I am so mad right now, this just happened to me also, my credit score just dropped 22 on XXXX  and 53 on XXXX  because of PAYPAL as they JUST started reported on mine also.

You can believe I will be paying off my PAYPAL and closing the charging portion and using my banks only from now on. 

XXXX 's reply was : XXXX XXXX  XXXX XXXX, XXXX Show more replies Response by XXXX 1 Contribution 48 People Helped PayPal Credit? 
Helpful to 48 out of 54 people I have an old PayPal account but I rarely use it. 

Apparently today XXXX, they closed the account due to inactivity .... And my scores dropped. 

I still have great credit, but here 's an account that I've never used and there is no card I own for them .... and out of nowhere, they mess with my score? 

What gives? How does this go away? 

XXXX 's response was : XXXX XXXX XXXXXXXX XXXX, XXXX Reply Reply by XXXX XXXX Contribution 8 People Helped XXXX to 8 out of 9 people Enter Your Replythe same situation happened to me yet it dropped my score. 

XXXX 's reply was : XXXX XXXX XXXXXXXX XXXX, XXXX Reply by msjbhall 1 Contribution 6 People Helped XXXX to 6 out of 7 people Same here! I think ii used it once years ago ( by mistake ) and paid it immediately today they reported it closed, and I didn't close it,. My score dropped 40 points! 

XXXX 's reply was : XXXX XXXX  XXXX XXXX, XXXX Reply by XXXX XXXX Contributions 2 People Helped XXXX to 2 out of 3 people The same exact thing just happened to me. 

XXXX 's reply was : XXXX XXXX XXXXXXXX XXXX, XXXX Show more replies Response by XXXX 1 Contribution 22 People Helped XXXX XXXX XXXX  XXXXXXXX to 22 out of 22 people FYI : PayPal Credit was formerly known as XXXX XXXX XXXX but was purchased by PayPal and renamed. 

XXXX 's response was : XXXX XXXX   XXXX XXXX, XXXX Reply Response by XXXX 1 Contribution 20 People Helped What now? 
XXXX to 20 out of 21 people I used PayPal a handful of times back in XXXX. If it was marketed as a credit card then, I missed it. I used it to make a few online purchases that required a PayPal account. I've not used it since nor did I authorize anyone to close it and yet my credit score just dropped because they apparently closed the account without my authorization. From the comments it looks like they've crossed some boundaries with a lot of accounts. Is there a way we can all hold them accountable? 

XXXX 's response was : XXXX XXXX   XXXX XXXX, XXXX Reply Top Contributor Reply by XXXX 12 Contributions 149 People Helped XXXX   to 10 out of 11 people XXXX  class action is called for ... ..nter Your Reply XXXX 's reply was : XXXX XXXX   XXXX XXXX, XXXX Response by XXXX 1 Contribution 56 People Helped Syncb/ppc XXXX to 56 out of 63 people Why is Pay Pal authorized to check my credit when I never inquired about credit with them? They have done this on their own volition. 
XX/XX/XXXX Pay Pal knocked my credit score down, without me asking for credit, I haven't used PayPal in  years. 
Now this is on my report for 2 years. 
XXXXed Off!!!!! 

XXXX 's response was : XXXX XXXX XXXXXXXX XXXX, XXXX Reply Response by XXXX 1 Contribution 9 People Helped Paypal credit XXXX  to 9 out of 9 people Had this show up on my report as a closed account due to inactivity. I had honestly completely forgotten about it, but I do remember signing up for XXXX XXXX XXXX ages ago. If I had known it was somehting that'd be on my report I would have used it to keep it active. Now I have an 8 year old closed account I didn't even know I had showing. Feels like such a waste. 

XXXX 's response was : XXXX XXXX XXXXXXXX XXXX, XXXX Reply Reply by XXXX 1 Contribution 13 People Helped XXXX to 13 out of 13 people Exact thing happened to me! I used XXXX XXXX XXXX  *once* ages ago for a flight purchase ( which I paid off daggone near immediately ). May be my own *fault* for not knowing that it was listed as a credit card/ credit somewhere/ somehow .... but this has NEVER shown up as an active or inactive account on ANY credit checks for opening a credit card, mortgage, etc. And now out of the blue, an account that's never been there, is " closed '' and my score goes down 3 points? ( I realize that's not a huge deal ) ... but, it still doesn't make sense and irks me! 

XXXX 's reply was : XXXX XXXX XXXXXXXX XXXX, XXXX Reply by oneduality 4 Contributions 4 People Helped XXXX to 2 out of 3 people This is XXXX XXXX XXXX?? 

Why would we get dinged for something they discontinued .. XXXX XXXX XXXXXXXX doesn't even exist anymore to my knowledge, I used it years ago on one site for computer equipment.. then it no longer was even an option anywhere .. so I couldn't have used it if I wanted to .. I mean the drop wasn't massive..8 points.. but it still sucks to get dinged for something like this. 

oneduality 's reply was : XXXX XXXX XXXXXXXX XXXX, XXXX Top Contributor Response by XXXX XXXX Contributions 1012 People Helped Helpful to 23 out of 25 people Paypal Credit

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation