Consumer complaint received 2023-03-08
Company: T.S. Holdings
State: FL
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
I was first contacted by I.Q. Data International by phone in XXXX of XXXX. The agent who contacted me indicated that I owed monies from XXXX at XXXX apartments from a move out in XXXX of XXXX. The agent was rude and when I tried to get information, he yelled over me. Therefore, I asked that he not call me again- which they did many times, until I wrote them a letter on XXXX. 

In my letter to I.Q. Data, I indicated and requested the following : " The amount of the alleged debt with all payments and an itemized list of damages that you are claiming ; XXXX. Documentation showing you have verified that I am responsible for this debt, or a copy of any judgment ; XXXX. Documentation showing you are licensed to collect debts in XXXX. 
Because I am writing you within 30 days of being notified by your company about this debt, you must cease attempting to collect this alleged debt until after you have provided the requested information. 
If you continue attempting to collect on this debt or seek judgment for payment of the debt without first providing written verification, you will be in violation of the Fair Debt Collection Practices Act. Additionally, the debt can not accrue any fees or interest beyond what is allowed by state law or by contract with the original creditor. '' I.Q. Data continually responds via writing, but does not address my requests- they keep sending me a bill. At first, IQ data was attempting to collect monies owed by my mother. They have at least corrected this, but refuse to provide validation of the debt. 

In my last letter to I.Q. Data on XXXX I wrote the following : " On XX/XX/XXXX, I requested all of the following information be provided to me by mail : XXXX. The amount of the alleged debt with all payments and an itemized list of damages that you are claiming ; XXXX. Documentation showing you have verified that I am responsible for this debt, or a copy of any judgment ; XXXX. Documentation showing you are licensed to collect debts in XXXX. 

In your response, you only provided a list of charges from XXXX and a signed lease, but nothing else. You have failed to show that I owe this debt. 

I reiterate that according to XXXX  Statute Chapter 83, part II, XXXX was to notify me within 30 days via written notice of how much of the deposit was to be kept and why. This must be done by certified mail, to the tenant 's last known mailing address. If this notice is not sent as required within the 30-day period, the landlord forfeits their right to impose a claim on the deposit. XXXX never sent a written notice ( my mail was forwarded, and they have my email ), and never attempted to collect any monies from me, nor told me that I owed any monies. They never notified me of any intent to send this account to collections. They never provided me with a bill or statement of what they believed that I owed. This is a violation of the above statute, as I have a right to respond in writing, disputing any claim directly to them. To date, XXXX has not provided proof that they notified me in any way. This is because they did not. 

I assert that I do not owe this debt and it was illegally sent to you by XXXX in violation of my rights as noted above. Further, you have not provided the information that is owed to me under the Fair Debt Collections Act. 

If you continue attempting to collect on this debt or seek judgment for payment of the debt without first providing written verification, you will be in violation of the Fair Debt Collection Practices Act. Additionally, the debt can not accrue any fees or interest beyond what is allowed by state law or by contract with the original creditor. 

In sum, I am again demanding that XXXX retract this collection and send a letter to me in writing absolving me of any monies owed to them as indicated by all of the aforementioned. If this illegal collection effort continues in violation of my rights, I will obtain counsel to address the issue further. I do not owe this debt. You have failed to show that I owe this debt as indicated above. I am instructing you to have no further contact with me in writing, by phone, or otherwise as you have had ample time to show legal cause as to the validity of this debt. '' In response, I received another bill. I have never received any bill from XXXX at XXXX, nor explanation of the monies they say I owe, even though I have sent this correspondence to XXXX as well. 

At this point, it has been over a year and I feel that this harrassment will not stop without intervention. 

Thank you.

Company response to consumer: Closed with explanation