Consumer complaint received 2021-04-16
Company: EQUIFAX, INC.
State: ND
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information is missing that should be on the report

Complaint:
Dear Sir or Madam : On XX/XX/XXXX, ( a Tuesday morning ) I, XXXX XXXX XXXX XXXX Complainant ) had contacted the Equifax Information Services LLC XXXX Equifax XXXX XXXX representative from their customer service number, XXXX at approximately XXXX ; in order to add a new dispute for which, my former address, XXXX XXXX XXXX XXXX Apartment Number : XXXX, in the City of XXXX XXXX in the State of Illinois and in the zip code area of XXXX was unlawfully dropped/deleted from my Equifax credit file report in my Former Status section address dated on XX/XX/XXXX XXXX see exhibit A ) without my lawful authority. Nor, have I received, any text dropped/deleted message notifications alert from Equifax for the change in my Former Status section address ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX ) stated herein. And, I was prompt by ways of the Equifax XXXX prompt instructions to enter, my XXXX ( XXXX ) personal verifiable information and, answers, my XXXX ( XXXX ) verification questions for which, I had answered all, my verifiable questions correctly ; in order for, I to proceed with a live Equifax telephone representative on my XXXX ( XXXX ) telephone automation prompt call. And, I was connected with an Equifax XXXX telephone representative with a XXXX accent who had taken my call-in order to start a new Equifax dispute complaint and, the Equifax XXXX telephone representative with a XXXX accent kept on reiterating, insinuating, or implying that the Equifaxs computer system was Too Slow stated by him indirectly by ways of his hinting/suggesting that I am supposedly be a too slow of a person, or I am a XXXX XXXX XXXX XXXX. After, I had stated, why, I had wanted to start a new dispute because of my Former Status section address ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX XXXX had either been deleted or dropped from my Equifax credit file account for no apparent reasons. And, I had stated to the Equifax XXXX XXXX representative with a foreign accent in which, I had explained, I had XXXX ( XXXX ) Equifax XXXX file reports for XXXX, the first ( XXXX ), report confirmation number as, XXXX ( see exhibit B ) dated on XX/XX/XXXX and, the second ( XXXX ), report confirmation number as, XXXX ( see exhibit C ), dated on XX/XX/XXXX, are proofs for which, Equifax had prior acknowledgments of my Former Status section address ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX ) existence onto my Equifax credit file account from those prior XXXX confirmation reports, see exhibit B and C for evidences. Well, my call with the Equifax XXXX telephone representative with a XXXX  accent had been unlawfully disconnected in which, he had intentionally redirected my telephone call to a prompt instruction ; in order for me to answers XXXX ( XXXX ) Equifaxs questions about the Equifax XXXX telephone representative with a XXXX accent customer service performances without him completing our call in my dispute requests and, without the Equifax XXXX telephone representative with a XXXX  accent adding my new dispute ; in regards to my Former Status section address ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX XXXX intentionally dropped/deleted without my legal authority. 
So, I had decided to call Equifax telephone representative again, on a XXXX ( XXXX ) call from their Equifax customer services telephone number, XXXX automation voice prompts system. Now, I am extremely upset. I had answered, my XXXX ( XXXX ) personal information correctly then I was prompt to answers my XXXX ( XXXX ) verification questions for which, the XXXX ( XXXX ) Equifax telephone representative had claimed, I did not answer, my XXXX ( XXXX ) verification questions correctly in order for me to proceed with my new Equifax dispute requests. And, I do believe that the XXXX ( XXXX ) Equifax XXXX XXXX representative with a XXXX accent had unlawfully changed my XXXX ( XXXX ) verification questions without a lawful authority with his intent to block, hinder or impede me from filing a new dispute requests because he had intentionally disconnected our call and, the Equifax XXXX telephone representative with a XXXX  accent did not want to completed, my Equifax XXXX dispute requests to add back my Former Status section address ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX ) complaint. Even though, I have evidence, my XXXX XXXX section address XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX XXXX had been acknowledged by Equifax onto my Equifax credit file reports dated on XX/XX/XXXX and XX/XX/XXXX. And, my call with the XXXX ( XXXX ) Equifax telephone representative was automatically disrupted or disconnected for no apparent reasons. So, I had decided to write a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) in conjunction with the CFPB acting, as a XXXX on the behalf of Equifax ; in order to add back my Former Status section address ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX XXXX to my Equifax credit file account. 
In addition, I had noticed onto my Equifax credit file report dated on XX/XX/XXXX in the Consumer Statements section has sentence structures with written grammatical errors as stated : I have sent Equifax by certified mail ( # IS XXXX XXXX XXXX XXXX XXXX ) a copy of my social security card and utility bill for the change of address my Equifax credit file. The confirmation # XXXX still displays the incorrect address, XXXX XXXX XXXX XXXX XXXX XXXX XXXX in preference to XXXX XXXX XXXX XXXX XXXX XXXX XXXX in XXXX Illinois XXXX, I have already sent you, confirm copy of my change of address. XXXX XXXX Exhibit D ). 
And, If Equifax review, my exhibit XXXX documentations than Equifax will discover, my official letter written on XX/XX/XXXX in conjunction with my United States Postal Service XXXX XXXX XXXX receipt number, XXXX dated on XX/XX/XXXX along with my XXXX certified mail letter receipt number, XXXX XXXX XXXX XXXX XXXX and XXXX my USPSs Equifax return green card receipt number, XXXX XXXX XXXX XXXX XXXX XXXX signed by an Equifaxs employee name, XXXX XXXX XXXX XXXX dated on XX/XX/XXXX, was evidence which Equifax had acknowledged, my XXXX certified mail letter, I had officially sent them. And, I would not have constructed, my Equifax credit file account XXXX XXXX section notes dated on XX/XX/XXXX, with so much misleading information including sentence structures with written grammatical errors for a change of address notification. 
In addition, a plausible or reasonable explanation for which, the [ XXXX ] assailant [ s ] with a [ n ] fictitious, similar, or exact name [ s ] who had unlawfully traffic in false or authenticate features or used in false identification document had legally changed his/her name. In order to matched, linked, mapped, or connected to my [ full ] legal name ( XXXX XXXX XXXX, XXXX XXXX and XXXX XXXX XXXX ) with the [ XXXX ] XXXX [ XXXX ] who has a XXXX aforethought in a XXXX XXXX XXXX [ XXXX ] to XXXX, changed, XXXX XXXX, managed or XXXX, my Equifax credit file account without any legitimate proof or evidence is highly probable those unlawful changes were XXXX onto my Equifax credit file account by means of the [ XXXX ] XXXX [ XXXX ] with a [ XXXX ] fictitious, similar, or exact name [ XXXX XXXX, as mine. In which, I am forced/compelled to write a new disputes complaint because of the [ XXXX ] XXXX [ XXXX ] with a [ XXXX ] XXXX, similar, or exact name [ XXXX XXXX, as mine for which, the [ XXXX ] XXXX [ XXXX ] had XXXX XXXX XXXX XXXX XXXX from my Equifax credit file account, my Former Status section address ( XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Illinois, XXXX ) and, the [ XXXX ] XXXX  XXXX XXXX ] had XXXX XXXX XXXX XXXX XXXX, my Equifax credit file account XXXX XXXX section notes with his/her intent to displays written misinformation in conjunction with displaying my sentence structures with written grammatical errors for which, I did not write on XX/XX/XXXX. Now, I am experiencing indirect XXXX  onto my Equifax credit file account from the [ XXXX ] XXXX XXXX XXXX ] with a [ XXXX ] fictitious, similar, or exact name XXXX XXXX ] identification trafficking problems. And, my XXXX XXXX section notes would have been written on or about XX/XX/XXXX not dated on XX/XX/XXXX. Therefore, my Consumer Statements notes section would have been written after, I had sent, Equifax my certified letter in conjunction with my other documentations by way of the XXXX jurisdiction.

Company response to consumer: Closed with explanation