Consumer complaint received 2018-10-26
Company: Experian Information Solutions Inc.
State: VA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Pursuant to a letter from XXXX re : CFPB, XXXX ( see attached ), the following have been documented : Date of first delinquency ( DOFD ) is XX/XX/XXXX, so how can the DATE OPENED for XXXX XXXX XX/XX/XXXX? 


My understanding is that the DOFD is the date a consumer first becomes 30 days late and never brings the account current, and then a charge off ensues pursuant to the Fair Credit Reporting Act ( FCRA ). 

XXXX XXXX, the original creditor for XXXX XXXX XXXX further states : - that this account was sold XXXX XXXX XXXX on XX/XX/XXXX If you look at XXXX XXXX 's entry, you will see that the account has been re-AGED. 

Federal law ( US Code Title 15, 1681c ) controls the behavior of credit reporting agencies ( CRAs ). The specific law is called the Fair Credit Reporting Act ( FCRA ). Under FCRA 605 ( a ) and ( b ), an account in collection will appear on a consumers credit report for up to 7 years. To determine when an account will be removed by the CRAs ( XXXX, XXXX, and Experian and others ), add 7 years to the date of first delinquency. The date of first delinquency is shown in credit reports. Subsequent activity, such as resolving the debt or one debt collector selling the debt to another collector, is irrelevant to the 7-year rule. XXXX XXXX XXXX XXXX XXXX XXXX - both collections that are duplicates are having a negative impact on my credit report. The FCRA 's " Furnisher Rule '' legally dictates how debt collectors can  report to credit reporting agencies and what information is included on a credit report. 

The rule states the responsibility of all collectors and creditors to furnish accurate and complete information and to investigate consumer disputes if the information is incorrect. In other words, debt collectors : Must not report information they believe to be untrue or inaccurate or that they've been told is untrue or inaccurate Must have policies and procedures in place to verify they are reporting information on the right person ( including identifying information ) Must establish controls and random sampling to ensure the integrity of the data Must maintain the records for a reasonable amount of time Must provide the date of the original delinquency and must have procedures in place against re-aging and duplicate reporting Must correct and update information where necessary Here is the INCORRECT DATA details being reported by EXPERIAN as of today XXXX for XXXX XXXX ACCOUNT Account Number XXXX Account Type Debt Buyer Responsibility Individual Date Opened. 
XX/XX/XXXX. 
Status Collection account. {$880.00} past due as of XX/XX/XXXX. 
Status Updated XX/XX/XXXX Balance {$880.00} = WRONG {$830.00}. 
Balance Updated XX/XX/XXXX Recent Payment Amount $ 0 Monthly Payment {$0.00} Original Balance {$840.00}. 
Highest Balance {$0.00} Terms 1 Months Here is how the same account is being reported by XXXX/XXXX XXXX XXXX Details Account # XXXX Original Creditor Company Sold XXXX XXXX Account Type Revolving Charge Account Date Opened XX/XX/XXXX Account Status Closed Payment Status Charge-off Status Updated XX/XX/XXXX Balance Updated XX/XX/XXXX Credit Limit $ XXXX  Monthly Payment - Past Due Amount - Highest Balance - Terms Revolving Responsibility Individual Your Statement Both of these accounts have major discrepancies and are being reporting in violation of the FCRA. XXXX 's account should not even be listed because it is currently in litigation. Both of these accounts should not be listed on my credit report because THEY ARE DUPLICATES. While these two are the same accounts, as you can see the BALANCES are different. How. can this be? Highest Credit limit {$600.00}? but Current Balance with ( XXXX ) is {$830.00}? Because of the inconsistencies in both of these accounts, the resolution would be to DELETE them in their entirety since to continue to report them will result in further damage as this matter is litigated.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation