Consumer complaint received 2021-11-19
Company: CAPITAL ONE FINANCIAL CORPORATION
State: NC
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Getting a loan or lease
Sub-issue: High-pressure sales tactics

Complaint:
I am writing to address a major concern that has been bought to my attention legally. The information that I am discussing is listed in the US Constitution where all laws are acknowledged legally no matter where you live in the United States. If the laws are not enforced properly the person or business violating the law can be fined and legal action can be taken against them as well. 
According to 15 USC 1662 : No advertisement to aid, promote, or assist directly or indirectly any extension of consumer credit may state ( 1 ) that a specific periodic consumer credit amount or installment amount can be arranged, unless the creditor usually and customarily arranges credit payments or installments for that period and in that amount. 
( 2 ) that a specified down payment is required in connection with any extension of consumer credit, unless the creditor usually and customarily arranges down payments in that amount On XX/XX/XXXX I went into XXXX XXXX XXXX to look over options to trade in my vehicle. I was interested in a used car within my budget. The salesman immediately choose a XXXX XXXX XXXX for my purchase. When this vehicle was advertised for sale there was no advertisement of a down payment, the down payment that was put down on the car was forced so that XXXX XXXX could take possession of the vehicle. In order to take possession of the vehicle {$2200.00} was paid to the XXXX XXXX and Capital One Finance determined how much the payments would be instead of discussing with I, the Creditor how much I could afford and how long I would need to pay off the debt. When I went to the dealership I let them know that I wanted to put down {$1000.00} towards the purchase of my new car and that I wanted my payments at no more than $ XXXX monthly. 
The Truth in Lending Act, which was passed in 1968 to ensure that everyone is treated fairly by businesses in the lending market. The TILA was also violated at the time of sale because the down payment was inaccurately decided, the Creditor should have been given an option to purchase the automobile with a down payment present and without a down payment. As a consumer I was pressured into getting this vehicle and trading in my current vehicle, which was a XXXX XXXX XXXX. I was not given the option of financing the car with no down payment. 
I am demanding that my down payment be refunded for the above car loan, In addition to {$1000.00} for each law that was broken during this transaction. 
15 USC 1605 states that at the time of purchase a clients liability insurance must be added in with the car price and finance charges, this did not take place either because I pay monthly for my car insurance which includes liability coverage and collision coverage. 
This was also not offered at the time of purchase. I am requesting a fine of {$1000.00} for each law that was broken as well. In addition to charges that I have already paid for my liability insurance which is {$3800.00}. The full duration of the car loan is XXXX months, in that time frame I will have paid a total of {$18000.00} in liability insurance. I am requesting a refund in Total amount due : {$8000.00} for unlawful charges and fines. 
I am demanding that this is taken care of within 15 days from receipt of this letter. If I have not received payment then we will move to the next step to have the issue rectified. 
The car loan was made out to me and also broke several other unlawful practices listed in the United States Constitution I am therefore demanding that the car loan become null and void and the title and lien are released.

Company response to consumer: Closed with explanation