Consumer complaint received 2021-11-03
Company: Sterling Infosystems Inc.
State: IL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-issue: Problem with personal statement of dispute

Complaint:
I submitted XXXX open complaint about sterling so for my education I sent sterling my XXXX XXXX and I sent it to XXXX the client that assigned sterling to do the background check. 
XXXX had my bacholer degree for full XXXX months once i spoke with XXXX from sterling he yells and said if he adds my XXXX XXXX to the background check the others wont get the jobs and its not fair so its about the other who wont get my job and i dont matter XXXX my background with a lie to reach such goal. 
yet he added the reason i got rejected also becuase of criminal background too and once i told him look at the criminal background check it says clear there is no criminal, and i had him to look it was i had to double him on that. 
so yes check this guy from sterling i dont wish him to loose his job the way i did for the others too.its like he need to not sacrify me for the others nor himself yes its tiny fix that he doesnt mind to it as he said, instead have XXXX knows how to reject consultants without lying on their background check. 
so summary on : if you look at the attached pre adversterling document .it started my background check XXXX while the job offer and documents submitted on XX/XX/XXXX its like do they try to hide a month by not paying attention to the difference between XX/XX/XXXX and XX/XX/XXXX. 
So sterling did my background check in days and if you look at each request it didnt take XXXX days to come back with clear results. 
but the hiring XXXX of XXXX that requested the background check who already got my XXXX XXXX for XXXX months, told me she wont clear my background check, where she went and checked education reasons, as i understood she does that as habit and im not the only person she did this to them she wants to find something in order not to clear the background check so she choose the education. 
this Hiring XXXX have friends cover her all the time while none telling her what are the rules and procedures for her learn them so she repeat lie on the background checks where us as individuals had to complain and spend months on these complaints where if this Hiring mangers learned them she save our time and her friends time. 
I conma, sterling both knows I have XXXX XXXX intentionally XXXX and sterling removed my XXXX XXXX else that guy from sterling yelled, if he fixed it others would loose their chance in my job. 

so the second problem sterling asked and emailed XXXX to add request to add my XXXX XXXX to the background check while XXXX have my XXXX XXXX. and sterling also got copy of my XXXX XXXX and they refuse to add it to my background check the guy who i spoke to from sterling yelled it mean he knows i have XXXX XXXX already highly he is the XXXX who removed it. 
sterling refuse to add my background check my bachelor while they have it and they dont to pick and choose what they want .please have sterling add my XXXX XXXX to my education, sterling tuff lady knows that the people who took my position all with bachelor degrees, they all just have XXXX XXXX becuase sterling did their background check, but yet they saw that and they fine with that and their employee yells if he update and add my XXXX XXXX all these XXXX employee wont get my job, its XXXX biased and hate and lies in the background check yet he yells. 

so sir please sterling tuff lady still refuse to add my XXXX XXXX to my education .they cant partially add or remove anything for their hiding clear agenda in order to satisfy the hiring XXXX of XXXX wish inorder to replace me with someone else becuase they feel bad for that person. 
its like i request my XXXX XXXX on my background check and i got confirmed email it got included so why they refuse to add it in my background check yet they repeat same statment they refuse to add my XXXX XXXX and they hiring bachelor degrees and its like they play such game talk to XXXX, and XXXX say talk to sterling and yet im the one who did XXXX years of XXXX XXXX XXXX XXXX masters and barchelor. 
it took XXXX days for for sterling to get my background check becuase it was already in the system but yet full of XXXX and biased iconma bought them as client its like i have XXXX XXXX that took full XXXX years and i worked hard and sterling refuse to add my XXXX XXXX. 
sterling works on XXXX on strong relation ship, check the owner of sterling website its very close to XXXX name it was ican. ( rhyming ) so yes intentionally sterling dropped my education, the guy from sterling asked me to add my employers from my past employment history, where i replied add my XXXX XXXX, but he is the same one who yells if i add your XXXX XXXX the others would loose and wont get my job offer ( meaning the ones who XXXX choose will loose my position because they were my replacement he feels angry to degree he yelled ) its like he lied on my background check and yet he yells. 
so please sterling cant just pick and choose what they want to cite for my education i already submitted my bachelor couple of times before the background started and yet i have emails before the background started to add my XXXX XXXX and i got confirmed on such request from XXXX from XXXX in his replied email. 
so yes my education cost me XXXX years as XXXX XXXX XXXX long hours and long nights and XXXX XXXX and XXXX masters and yet they want me not to say word master and yet they dont want to add world XXXX and yet they dont want to pay my rent and yet i dont want that job but i want my background report to reflect that my education is not the reason behind XXXX reject to give me the offer. 
the way it was so easy for sterling to do my background check in XXXX days. 
where sterling background check will pop out in same speed with i got rejected for lack of education. 
and yet I want XXXX  and sterling not to say criminal record too becuase my record is clear and for them not cite XXXX XXXX becuase once i got interviewed the interviewer knew XXXX not XXXX.. 
its like i had XXXX security clearance that why it was easy to get my background check in XXXX days becuase it was already in the computer system. 
so again they have my XXXX XXXX and the guy i spoke to who i belive is the XXXX who did my background check same guy who yelled if he add my XXXX XXXX others wont get chance in my job offer need to add my XXXX XXXX. 
so for now they keep playing me like this XXXX  says we dont do background check and wont request my XXXX XXXX to be on my background check where intentionally XXXX and sterling removed my XXXX XXXX please help me

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation