Consumer complaint received 2021-12-08
Company: TIDEWATER FINANCE COMPANY, INC.
State: TX
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Problems at the end of the loan or lease
Sub-issue: Problem while selling or giving up the vehicle

Complaint:
On XX/XX/XXXX I Purchased an auto loan from TIDEWATER FINANCE COMPANY , INC. for XXXX with a monthly payment of XXXX a month. I made XXXX on time payments that equaled to around {$9100.00} with this company but still owed almost {$14000.00}. The interest rate was so high on the vehicle that no company that I reached out to would refinance it due to it being upside down on the value by {$7000.00}. I repeatedly reach out to them to work something out with the refinance company but they refused and talk so disrespectful to me, I felt like I had no way out from the company. 

Around XXXX XXXX I reached out to an attorney that I used in my Bankruptcy case in XXXX and was told that I wasn't supposed to purchased the vehicle at the time I did and I needed to turn the vehicle in because at the time I got the vehicle my bankruptcy case was still open and I should not have made any large purchases. 
I recached out to TIDEWATER FINANCE COMPANY , INC. and asked them to pick the vehicle up and that I wanted to do a voluntary repossession on the vehicle and could no longer afford the vehicle and they refused to pick the vehicle up. 

They finally picked the vehicle up In XX/XX/XXXX and charged it off in XX/XX/XXXX and sold it at auction in XX/XX/XXXX and sent be a bill of {$14000.00}. I reached out to them and asked how did they sell the vehicle and I still owe the exact amount as if i still had the vehicle. 
The XXXX I spoke with gave me so much attitude and hung up on me, so I disputed it on my credit reports as inaccurate but they would not change the balance and said it was accurate to the XXXX reporting agency 's. 
So I just left it alone for awhile and just let time deal with it on my credit report and kept disputing it every chance I got to get it removed because it was reporting inaccurate balances on all XXXX reporting agencies but they don't give up, Kept telling them it was accurate. But now its went up to XXXX in XXXX. 

Now back in last year during the pandemic, I started getting missed payments from TIDEWATER FINANCE COMPANY , INC. for {$180.00} every month and it put them back up to the top of my credit reports as missed payments and late payments and Charge off. Now its stating on my credit report that I owe them {$24000.00} which is way more than I originally purchased the vehicle for in XXXX. 

I reached out to them on multiple occasions this past year to get them to do right and fix the fraudulent reporting on my credit and to reverse the damage that it doing to me and my credit and my credit worthiness. My sore has dropped over a XXXX points and its impossible to get any lines of credit due to them saying that I have a new account that is delinquent and and haven't made payments on, While all my other open accounts are paid 100 % on time no late payments or charge offs. 

TIDEWATER FINANCE COMPANY , INC. needs to be shut down and fined for illegal consumer credit fraud reporting practices. Below is the payment history I copied from my credit report and it show exactly how they are scamming and using mob like tactics to get every dime out of any customers they choose. They need to be shut down and investigated. Its stating that they sold this debt back in XXXX but now they are back on my credit report. 

Date opened XX/XX/XXXX Account type XXXX XXXX XXXX XXXX {$19000.00} Payment Info Status Charge-off Status date XX/XX/XXXX Balance on XX/XX/XXXX Past due amount {$24000.00} Original loan amount {$19000.00} Monthly payment - Late payments XXXX XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX View less XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX CO CO CO CO CO CO CO CO CO CO XXXX XXXX XXXX CO CO CO CO CO CO CO CO CO CO CO CO XXXX CO CO CO CO CO CO CO CO CO CO CO CO XXXX CO CO CO CO CO CO CO CO CO CO CO CO XXXX XXXX XXXX XXXX XXXX R CO CO CO CO CO CO CO XXXX XXXX XXXX - - - - - - - On XXXX CO XXXX XXXX R Repossession XXXX Days Late 30 Days Late 60 Days Late 90 Days Late - Data Unavailable Additional info Responsibility Individual Terms 72 Months XXXX XXXX

Company response to consumer: Closed with explanation