Consumer complaint received 2017-12-15
Company: Machol & Johannes, LLC
State: CO
Product: Debt collection
Sub-product: I do not know
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
In XXXX of XXXX, I received a garnishment judgement for a balance that was owed to the XXXX XXXX XXXX XXXX in Colorado. The College sent the matter over to XXXX XXXX  and XXXX XXXX sent the debt to a law firm. On the judgement that was sent to my employer for garnishment, it says that the order was originally entered in XXXX. My last known address which I have not lived at since XXXX of XXXX is listed, and my mothers name is listed as my alias. I would like to make it known that I have never used my mother 's name as my own, and while attending school I never listed her as responsible for helping me pay for school. The amount of around 2,100 included attorney fees, and interest. The order also listed how much had been applied to the account via my state refund being offset. I sent a letter to the court, because I have n't lived at that address and I have never been served with an order to garnish my wages. I also have an issue with my balance with XXXX, because in the summer of XXXX I was placed on academic probation for failing some classes. One of the stipulations with that decision was that I could not receive financial aid until my grades were at an acceptable G.P.A. I had previously signed up for a certificate course that had five classes to complete for the fall semester. The total amount for the program was over {$3000.00}. Those classes should have been dropped because there would not be financial aid to cover the amount due. You ca n't start classes until arrangements are made. After the fall semester came around, I found out that my classes were n't dropped and I was being billed for those 5 classes that I never walked into. Along with money that went back for my loans and grants. My account balance with the school was over 5,000. I had tried to talk with them but no one got back to me on the issue. I had made some payments directly to XXXX XXXX and had knowledge of my account be paid by my state tax refund. Or so I thought. A few days ago, I received another judgement from that law firm that was sent to my employer. This time there was an amount due for over 5,200 for XXXX XXXX XXXX XXXX. The total was for over {$6600.00}. That was the only difference. My name is still mine and my mother 's as my alias. My last known address is that address that I have not lived at since XXXX. And the order which I was not served with was entered in XXXX. The balance in more aligned with what I have with my student account. The only difference is that there are not payments made to this account. But once again I was never served to dispute that balance in court. I had no knowledge of this order until this year. I did n't even know I could not get into my XXXX XXXX account to view my balance until XXXX of this year. So what account have I been paying on? I think that my mother had an account as well and the falsely listed her as my alias and they are suing me for both accounts. My mother by the way is still living. The reason why I believe this is because it is impossible to have two different student accounts at one school. There 's only one XXXX XXXX XXXX XXXX and only one XXXX XXXX, with one student account balance. This law firm has been unethical with how they 've handle the cases and falsely served me with an order. And they are combining mine and my mothers balance.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation