Consumer complaint received 2017-07-29
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
So I 've received the completed report Experian has done : Report # XXXX. All of the items that were on my complaint claims they have been verified and updated. Experian reports that I 've filed bankruptcy in XX/XX/XXXX, but that date is incorrect. please have experian update with U.S. BKPT CT GA XXXX # XXXX to find out the correct information if not they need to delete. Please have the bankruptcy court provide verified proof that I filed and has the original contract with my signature. XXXX XXXX bank : Acct # XXXX has updated the information on my report but has provided the incorrect information. the account history stating they have added this to my chapter XXXX bankruptcy on XX/XX/XXXX is incorrect. XXXX XXXX : Acct # XXXX has updated the information on my report but has provided the incorrect information. the account history stating they have added this to my chapter XXXX bankruptcy on XX/XX/XXXX is incorrect. XXXX : Acct # XXXX navient has updated the information but its still showing incorrect. the recent balance is incorrect, the monthly payment is incorrect, date opened is incorrect, the credit limit or original balance is incorrect. XXXX XXXX XXXX : # XXXX this account was never included in a bankruptcy. please provided documented proof. I never received any proof from this company but experian continues to validate this debt. XXXX XXXX : Acct # XXXX has update my credit report but has continuously ignored my request to provide my original contract with my signature on it. XXXX XXXX XXXX XXXX : Acct # XXXX has updated my account but this item has been consolidated with Navient on acct # XXXX. this item should not be showing on my credit. its showing a duplicate reporting. the credit balance is also wrong. Also experian failed to verify this information with this company since in the comments it shows this item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX : acct # XXXX this account has updated but with all the wrong information. the credit limit is wrong or original amount is wrong, the recent balance is wrong, the terms is wrong, Also experian failed to verify this information with this company since in the comments it shows this item was updated from our processing of your dispute in XX/XX/XXXX. XXXX : acct # XXXX has update my credit report but has continuously ignored my request to provide my original contract with my signature on it. Experian has failed to verify this information accurately with these companies. For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims. This Notice is an attempt to correct your records, and any information received from you will be collected as evidence should further action be necessary. This is a request for information only, and is not a statement, election, or waiver of status.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief