Consumer complaint received 2019-01-22
Company: Law Offices of Vincent J. Buzek
State: CO
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I was fraudulently billed b a sprinkler company. I tried to work out the bill but they sent me immediately to the collection office of http : //vincebuzeklaw.com/ I believe this attorney office/debt collection office has worked with this sprinkler contractor before to try to collect his fraudulent bills. I think this attorney office should be investigated for trying to collect on fraudulent bills by the sprinkler company they represent, XXXX   based in XXXX, co. 

I will describe what happened with the sprinkler guy below, but first I want to describe what happened with the collection attorney office. They sent me the first collection letter. Then I sent them a dispute letter. Then they sent me a letter that did not verify the debt at all but just stated " she needs to pay the invoice '' from their sprinkler client. They can not verify the debt because it is fraudulent. This collection attorney office needs to be investigated for doing this to people and ruining people 's credit reports. Before this happened I had never not paid a bill in my life and I had over 800 credit rating for over 30 years. This collection attorney and his fraudulent client need to be stopped from hurting people. I will attach all correspondence. 

This is what happened with the sprinkler contractor before they sent me to this collection attorney office. 


1. XXXX XXXX quoted me {$80.00} per hour for work. He was at my house for 2 hours without successfully turning on sprinkler system. He just walked around and tried to get me to agree to big amounts of work. I fired him and hired a sprinkler professional who turned on my sprinkler system within an hour and charged me {$260.00}. 2. XXXX arrived and turned the valve to turn on water but then just walked around citing problems he did not fix. He was very hostile the whole time he worked. When I fired him the sprinkler system was not in working order at all. He improved nothing. He gave rude, angry short responses to my questions and was not helpful. 3. He replaced two heads in front of me that are the tall sprinklers for landscape ( not on lawn ), I now would not let him do this as it was not needed 4. He asked me if I wanted to replace all my sprinkler heads with MP rotors and I TOLD HIM NO, then he charged for 17 MP Rotors replacement time and material. This work was not approved or completed, I do not have MP rotor heads in my lawn! 5. I fired XXXX after he had put 2 hours into NOT turning on my sprinkler system. I offered to pay him on the spot for the hours he had been there, but he said I would get billed in a few months. He obviously planned to fraudulently bill me and threaten collections, which is his mode of operation. 6. He told me flat out that he did not want to fix the leaking valve which he brought a diaphragm over to fix which did not fix anything. I should not have to pay for his time or the diaphragm due to his incompetence in trying to fix the valve that he did not know how to do. 7. He wanted to dig up my patio because he saw water near the rocks. The sprinkler company I hired after I fired XXXX said there would have been no need to dig up the patio at all ever. 8. I wrote down the time and dates he was at my house and it came to 2 hours. His charge for 8 hours of labor is false. 9. He sent me a bill 2 months after he was at my house ( he was there in early XX/XX/XXXX and the bill came in XX/XX/XXXX ) for {$890.00} which is extortion. 

I have 2 separate letters I wrote to them to get them to address my concerns that they over-charged me but he had his bookkeeper sent me the same bill over and over and threatened me with collections immediately. It is clear they do this regularly and have the collection attorney I am complaining about on immediate retainer. 
I have offered to pay him for the actual time and material he spent at my house. He bills {$80.00} an hour. I took the items off the bill that I know he did not do and I reduced the hours from 8 to 2 1/2. My offer to pay him was more than he should have been paid. He had his bookkeeper send me the same bill again. I am over XXXX years old and II should be protected by law from this abuse.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation