Consumer complaint received 2023-08-24
Company: HSBC NORTH AMERICA HOLDINGS INC.
State: TX
Product: Debt collection
Sub-product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Sued you without properly notifying you of lawsuit

Complaint:
text from XXXX Text XXXX Tues XXXX XXXX XXXX, important documentation delivery failed. Call XXXX. Refer to acct XXXX for document details. Text STOP to OPT out. 

text Weds XXXX XXXX XXXX we have tried to contact you regarding to a document issue. Call us back at XXXX. Refer to acct XXXX Text STOP to OPT out. 

Text XXXX XXXX This is an attempt to reach XXXX. To avoid further escalation, please call XXXX. Reference Acct # XXXX. Text STOP to OPT out. 

And have begun ( not sure how they got my wife 's cell phone # ) texting her asking if she knows me or knows how to find me or contact me. 

Never ever received any notice of a " law suit going to be filed tomorrow '' re : some supposed HSBC or XXXXXXXX XXXX '' legal claim. Did not tell me the dates or age or much other than I had till Friday to do something to settle right now the money claim or they go to court and file suit against me. 

Would not tell me address, or any information other than be very rude, threatening, and coercive to get money or restitution agreement from me right there on phone. 

XXXX XXXX Country : XXXX XXXX area code : Massachusetts ( XXXX, XXXX, XXXX ) Read comments below about XXXX. Report unwanted calls to help identify who is using this phone number. 
XXXX  XXXX XXXX XX/XX/2023 | 2 replies Received a ridiculous text from this number asking me to call XXXX. I hope that the residence that is listed above is not going to be the phone that is sending this out. 
Caller : Did not say Call type : Text message Reply! 
XXXX XXXX replies to XXXX XXXX XX/XX/2023 There is no " residence '' listed above. You have the only post in this thread. I also find it hard to believe that they did not give any sort of reason for calling that number. 
Reply! 
XXXX  XXXX replies to XXXX XXXX XX/XX/2023 I've gotten the same messages - something about documents but no information - who, what, etc. 
Reeks of spam or phishing... 
Reply! 
XXXX XXXX XXXX XX/XX/2023 | 5 replies I also get tests from this number that look like this : We have attempted to contact XXXX several times. To avoid further contact efforts, call XXXX. Acct # XXXX. Text STOP to OPT out. 
Caller : Scam Call type : Scam suspicion Reply! 
XXXX  XXXX replies to XXXX XXXX XX/XX/2023 | 4 replies I have gotten 2 texts one from XXXX XXXX today and one from XXXX XXXX on XX/XX/XXXX, both have same XXXX .No info/ no name of caller.I am turning them in to my AG.These messages escalate to a threatening request for you to call. 
And i am treating as such. 
Reply! 
XXXX  XXXX replies to XXXX XXXX XX/XX/2023 | 1 reply I received the same text message. Stating that theres document issues and I need to call back. Total scam Reply! 
XXXX XXXX XXXX XX/XX/2023 | XXXX reply I keep getting the same texts from XXXX and try to report as junk via my text provider, but they still keep sending them. 
Call type : Text message Reply! 
XXXX XXXX replies to XXXX XXXX XX/XX/2023 yes, I am also receiving multiple of such messages from various numbers but including that XXXX account number from within the message. The common number given within the message to call is XXXX XXXX XXXX or XXXX. I place a block but they change the number they are ccalling from ; Thretening need for my response to docs they have but no ID of who they are.. 
Reply! 
XXXX  XXXX replies to XXXX XXXX XX/XX/2023 Same msg I just received Reply! 
XXXX  XXXX replies to XXXX XXXX XX/XX/2023 I got the same messages from the same # XXXX they said it was in regards to the hospital bill I have thats due Reply! 
XXXX XXXX replies to XXXX XXXX XX/XX/2023 Got the same message with in the last few days it can be very annoying because are using my data any time to submit. For scam get a job people Reply! 
XXXX summary and related numbers XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX # locations no website even though it lists one Firm Details Firm Size 1 Though the operator or multiple people who answer claim there are many attorneys And lawyers who answer from XXXX location only give out XXXX XXXX XXXX and not the address in XXXX GA Others answer as if in Mediation Dept , others then answer only as Legal Dept, and still others claim other departments? 

XXXX XXXX XXXX XXXX XXXX Member profile details First Name XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Member Email Address XXXX Member Phone Number XXXX Member Fax Number XXXX Member / Firm Description ( Viewable in the Member Directory Listing ) Attorney Description : XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company response to consumer: Closed with explanation