Consumer complaint received 2022-02-18
Company: T.S. Holdings
State: NV
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
In an effort to ensure maximum accuracy, I pulling my credit report in pursuit of a safe home for my family. I immediately noticed an account opened XX/XX/XXXX from a company named IQ Data International. This account was just about 3 years old at the time, furnishing incorrect data. However, I never received correspondence of this debt. Since I was never contacted concerning this debt, I disputed the account as I had no knowledge of it, so it is not mine. It was returned as " verified '' under FCRA. So, I reached out to this company directly and it has been a battle of unlawful practices and consumer mistreatment ever since. 

On XX/XX/XXXX, I sent a letter disputing the validity of this debt. In response to my initial debt validation request, I was sent a debt validation letter dated XX/XX/XXXX. IQ Data International responded without presenting any evidence supporting their claim that I owe this debt, in fact, it reads as a first notice of debt collection, only specifying the principle balance and including interest fees; not addressing any of the written requests from my initial letter. 

Also, this letter states an interest accrual of XXXX percent per annum, but there is no contract or written agreement produced, per request of debt validation to show the legality of this practice. This letter shows multiple po box addresses that are NOT included on this company 's business licenses. This letter suggest daily interest and late charges without permissible purpose. This company makes mention of IQ Data International once, with no mention of their actual company name ( searchable to the listed po box addresses where they want payment remitted for this alleged debt ). 

These deceptive practices have prolonged the correspondence with this company while in pursuit of rectifying this matter. It has also created distrust as a consumer in this company and their merit to collect debt. I have no knowledge of this account, it's alleged fees or the claims made that I owe this debt but this company continues to collect interest and report this debt to the National Credit Bureaus. Everything aforementioned are clear FDCPA violations. 

The debt validation and method of validation letters I sent in XX/XX/XXXX were mailed certified, with the second letter ( dated XX/XX/XXXX ) including a return receipt. The return receipt notice for the second dispute letter was received on XX/XX/XXXX. After a month of waiting, I did not receive any documentation that IQ Data was even investigating this matter. There was no notice of intent or further correspondence from this company. 

Since I did not hear back, I sent a follow up letter ( dated XX/XX/XXXX ). This letter was to outline their failure to validate this debt and request immediate deletion, per FDCPA and FCRA regulation. The law allocates 30 days to investigate a dispute ( per the Fair Credit Reporting Act, Section 611 ( a ) ( 5 ). If the information request can not be validated within the 30 day time period, then the account must be deleted from my credit report. On XX/XX/XXXX, I received mail correspondence from IQ Data International, it was postmarked XX/XX/XXXX. However, when I opened the contents of the mail, the letters were deceptively dated XX/XX/XXXX as if they were the initial validation that I requested on XX/XX/XXXX when I sent my first debt validation letter. This would make the request 35 days past federal and state law. Unverifiable and inaccurate, grounds for deletion. 

However, it has been over 5 months and this erroneous account is still reporting on the joint parties credit reports. This derogatory mark is damaging my credit worthiness and has made it VERY difficult to find a place for my family. IQ Data International has simply chosen to ignore federal and state laws while claiming to have verified the content of this erroneous account. I've disputed this account and challenged the validity of this debt multiple times, I have stated that there was never any written notice of debt sent to me before this was reported on my credit, which is illegal and I have no knowledge of the alleged debt owed. IQ Data International has only continued to accrue interest on this debt and report this fraudulent account to national credit bureaus monthly. No further information provided to me. 

In closing, IQ Data International has withheld information from me that constitutes proof of legal debt. This information includes : Original creditor contract with signature ( s ), Business license with d/b/a state certifications, Written agreement ( s ) to base collection + Interest fees ( there has been well over $ 300+ in interest fees applied to this account ) and the names of anyone furnishing this data including confidential information like my SSN #. Not only were those requests ignored, but there's been a lack of respect for legal time frames and cooperation pertaining this matter as a consumers. I've made note of the direct violation of the FDCPA and FCRA to IQ Data and have been met with no response to any of my requests, demands or questions. To be clear, I have not entered a contract with this agency for collection of any debt or the illegal interest payments they claim is owed nor do I accept ownership of this account and charges listed. The correspondence between us has been fully documented since XX/XX/XXXX including the deceptive practices like misrepresenting their company, illegal collection of debt and interest fees, failure to validate/verify legal debt and failure to comply with federal and state laws.

Company response to consumer: Closed with non-monetary relief