Consumer complaint received 2016-09-24
Company: Comerica
State: NY
Product: Credit card
Issue: Identity theft / Fraud / Embezzlement

Complaint:
To : XXXX XXXX, CEO To : XXXX XXXX, CEO XXXX, XXXX DBA XXXX Telephone : XXXX RE : XXXX XXXX Request return of stolen monies in the amount of {$340.00} I have " escalated '' the matter as well as I now believe you are now and have been since XXXX/XXXX/2016 chosen to deal treacherously with me. The US Department of Justice is involved. The account you are choosing to ignore daily with these canned computer generated responses is managed by the US Department of the Treasury. 

I have pledged to cooperate with the local, state, federal and international authorities to make certain you are named as co conspirators due to your utter and complete lack of cooperation with me to resolve this matter at this level. I believe you you are also practicing a deceit upon me. 

I have contacted XXXX in XXXX WA as the creators of this " company '' XXXX XXXX were both former employees of XXXX and to solicit the help and assistance of US governmental authorities in directing any and all inquiries to their attention. 

The fact that the telephone numbers you publish using public FCC channels have proven to be numbers I have been unsuccessful in reach you with is troubling and disturbing. 

I will reiterate I never knowingly entered into any purchase agreement ( s ) or transactions of any kind or nature with your company or any entity, affiliate, or offshoot thereof. 

I never gave permission to anyone to use my credit card to make an international purchase or any other kind of purchase arrangement with XXXX or any other name XXXX may be doing business as or under. 

I have never knowingly authorized any use of my credit card for the purpose of transacting and receiving any merchandise through XXXX or any other name, affiliate, alias or offshoot of XXXX. 

I had never heard of XXXX until XXXX when I discovered my credit card was fraudulently and without my knowledge, expressed permission, or consent used to transact business offshore or in any other manner with XXXX. 

Again, any legitimate representative of XXXX is encouraged and invited to call me to resolve this issue. You have participated in the international theft of {$340.00}. from my person. 

It 's stunning you appear to care nothing about your good name or business reputation or integrity that you 're not even bothering to communicate with me on a good faith basis. 

I have never Never NEVER with my own free will subscribed to your website or page or by any means on internet or electronically. You are using information I provided at your request in an attempt to have you return my money you participated in the theft of to send me an email of your ecommerce site! I have unsubscribed from this ecommerce site. I have never opened an ecommerce account with XXXX or any entity of XXXX! 

I want my money returned! I am a person living with XXXX and am elderly. Please contact me at XXXX. 

I am not now nor have I ever authorized you to use any information provided to you to resolve the recorded thefts on XXXX and XXXX to open any ecommerce accounts or to add me to any XXXX mailing lists or to subscribe me to receiving any emails. 

You will cease and desist communicating with me for any reason other than a. returning the money stolen from my credit card account by means of fraud and by b. providing necessary information that will assist in the subsequent capture, arrest, prosecution and conviction of the thief or thieves responsible for perpetrating this fraud upon my person. 

XXXX XXXX Cc : Direct Express Comerica Bank US Department of the Treasury Department of Homeland Security US Social Security XXXX Administration XXXX County Police XXXX, US Attorney General US Senator XXXX

Company response to consumer: Closed with monetary relief