Consumer complaint received 2023-02-07
Company: Rent Recovery Solutions
State: AZ
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Indicated you were committing crime by not paying debt

Complaint:
In 2021 I was planning on moving into an apartment complex. Upon attempting to move in I was attacked by 3 people who lived there. Basically, after meeting with the office and walking out to view the apartment/ move the boxes in my car I noticed someone was parked in what would be my assigned parking spot. I contacted the office by email and inquired if I had the correct spot. They said yes and that someone had parked there when they should not have. So the office person proceeded to put a notice on this persons vehicle. That person came out with two friends and proceeded to start an argument. They threatened me and told me they would XXXX me. There was an altercation. Because of a technicality and because I did not officially live there according to the apartment complex I was asked to leave for good band not come back. I complied completely. I canceled the cashiers check and removed everything I owned from the property ( 3 boxes ). Which I did with a police escort. I left the keys to the apartment and mailbox on the counter. I did not posses the unit for even 1hr before I was told to leave for good. In addition to that the XXXX apartment complex rented the unit out not 3 days later to someone. There was no loss in rent on their part. I have not pursued any action against them for stealing my information and releasing my personal information from my credit application to the people who threatened me. For some weeks after a person I had only seen one time was repeatedly calling me and my wife and this person said I have all your information, Ive lived her for years. You dont think they would give me your information? I even have your social security number. Like I stated before I did not pursue anything nor did I return to the property. I was told that I could not legally be there and needed a police escort at any time I had business there, so I follow those rules. I also called the office several times to try and resolve the matter within the first month of the incident they refused to speak with me and made it very clear. They were going to do everything they can to charge me large sums of money. This is very obvious retaliatory action and its also very obvious that I did not live there, I signed the lease two days after the incident occurred and completed that lease as well as extended it. I did everything they asked me to do and they are still trying to charge me thousands of dollars on top of that and theyve compromised my information as well as the people I put down as references, they even gave out my mothers information to these people that attacked me. I am just a regular citizen thats trying to resolve this matter. Theres absolutely no reason why they should be able to charge me this amount of money if Ive never lived there. Furthermore, they are erroneously reporting it on my credit if anyone is paying attention and looks at the documents, the evicted me the very same day that I allegedly finalized a lease. Now they have waited all this time to erroneously put it on my credit. Also, they filed the police report on the same day that I allegedly signed a lease, so how could I possibly owe all of these charges for rent, utilities, etc. I believe in the state of Arizona we have a 14 day buyers remorse lol or something to that effect. I am not a lawyer, nor do I know how to navigate these types of situations because Ive never been in situations. I did everything they asked me to do and not move into the apartment and now they are charging me as though I did, please help. Im not a perfect person and Ive made mistakes in my life but I dont deserve to have to pay {$5100.00} for a place that I never even spent more than an hour, nor did any of my possessions, family, or children.

Company response to consumer: Closed with explanation