Consumer complaint received 2019-04-17
Company: Medical Society Business Services, Inc.
State: AZ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
I am not responsible for this debt. The work that is stated was not done. 

Most importantly they claimed to the attorney general that their patient was XXXX XXXX XXXX we are not that person. 

XXXX XXXX I received a letter back from the Attorney Genrerals office they stated they were going to investigate. 

XXXX XXXX I talked to XXXX at XXXX XXXX about fraud she turned me over to XXXX in the Fraud dept I gave them information to the best of my knowledge. 

XX/XX/2015 I received a letter from XXXX XXXX on the fraudulent use of a card in my name. They also sent out a newly issued card with a different account number ( I did not ask for a new card ) XXXX XXXX I received a letter from Arizona State Board of XXXX Examiners stating they would investigate. 

XXXX XXXX XXXX XXXX responded to XXXX  first time that I saw that someone had used my old XXXX XXXX account and someone signed my legal name on a credit card that is for the name XXXX not XXXX and they signed it XXXX. I found many discrepancies in their story of what transpired during XXXX visit on the XX/XX/XXXX XXXX XXXX I called XXXX XXXX   about the letter sent to me about Forgery that this was not me who signed this card XX/XX/2015 XXXX XXXX claims that a XXXX XXXX XXXX was their patient XXXX XXXX I called back to XXXX XXXX. To cover someones buts they sent out a new card that I did not ask for I talked to XXXX  to make sure the newly issued card that I did not ask for was canceled XXXX XXXX I received a letter another letter from the Attorney General s office that that had pages from the main office of XXXX XXXX that explained their understanding. In this letter they called the patient XXXX XXXX XXXX. ( this person does not exist in my household nor have availability to my credit. At this time I had figured out what they had done at this office. Because my husband and my credit is locked they went around all upstanding business practices and they signed my legal name on my credit card that is in my nickname and used my credit so that they could as predators do work on my husband. 

A I went to the police station in XXXX XXXX Az on this date at XXXX ; XXXX  to file fraud charges. The officer took what information I had at that time and called the XXXX   office. They stated to the officer that my husband handed them that card was physically handed to them. This was impossible as the card is still connected to the award letter to XXXX XXXX XXXX. Card has never been signed and shows it was authorized to XXXX XXXX. 

XXXX XXXX went to Board of XXXX Examiners they found XXXX XXXX needed more education. 

Found out at a later date by Officer XXXX that the local office manager at XXXX XXXX XXXX XXXX was either fired or reprimanded. 







XX/XX/15 XXXX XXXX absolved myself from any responsibility of this debt as a victim of identity theft.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief