Consumer complaint received 2020-06-29
Company: Debt Recovery Solutions of Ohio, Inc.
State: OH
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Debt Recovery Solution filed suit against me in XXXX County Ohio for multiple unpaid debts. These debts remain unverified. Debt Recovery Solutions solicited a statement ( s ) of an account ( s ) that have been written off as a bad debt in XXXX with XXXX Hospital. In XX/XX/XXXX Debt Recovery Solutions solicited the attached statements having them XXXX to have been sent to me at my current address. These statements ( 3 of them ) dated XX/XX/XXXX and a Date due of XX/XX/XXXX show an unpaid balance of XXXX. On those statements, In the body it states these debts were written off in XX/XX/XXXX. I called the original creditor XXXX Hospital XXXX XXXX ) XXXX ) to inquire as to where these statements were actually sent in XX/XX/XXXX, I was notified that these statements were in fact sent to Debt Recovery Solutions. Debt Recovery Solutions did not forward or relay these statements and or request payment from me after receiving these statements in XX/XX/XXXX prior to including them in a suit against me in court. I am one of the lucky few that actually caught these thieves prior to them receiving a default judgement. I have told XXXX repeatedly that I did not believe these debts to be mine, in my attempts to verify that they are ( or not ), I have met many challenges. There are two accounts attempting to be collected by Debt Recovery Solutions for alleged services of XXXX XXXX of XXXX sometime in XXXX. When calling the number listed on the verification statement provided to me by Debt Recovery Solutions XXXX, that number goes to a place called " XXXX XXXX ''. I was advised by personnel at that number that XXXX XXXX has not been in business for several years and that THEY in fact are a collection agency for SOME radiologist, however, they are not collecting for either of the XXXX XXXX that this debt collector is attempting to collect. When attempting to contact XXXX XXXX XXXX , XXXX, which is another place that DRS is attempting to collect two debts for, XXXX, which is the number provided by Debt Recovery Solutions, it is a no longer working number and also OUT OF BUSINESS. XXXX, the number provided above searched for me by name, birth date, social security number, address, name of hospital and doctor and could find NO CASES they are trying to collect for me, no debt written off in my name, no association with me AT ALL. These debts have been placed on my credit report as mine, I am being sued by Debt Recovery Solutions for debts that I do not owe, litigation is ongoing. I have disputed these debts with each of the three credit reporting agencies. Debt Recovery Solutions continues to provide false verification of these debts to each  of these agencies. There were also Three accounts included in the lawsuit with XXXX XXXX. It is none of Debt Recovery Solutions business WHY I never received the original bill 's from this hospital. What they should concern themselves with is that THEY never notified me that these bills had been placed with them. They never asked for payment for these bills. They very obviously have my address and phone number, yet never once contacted me. If they had, I would have been able to tell them that I was covered by insurance and whether it was myself or someone else that received the services, the services were covered by medicaid. Since the suit has been filed DEBT RECOVERY SOLUTIONS supplied the hospital with insurance information and these debts have been satisfied. Had they bothered to notify me of the debt BEFORE they filed suit, this would have never happened. I have tried to reason with Debt Recovery Solutions, at  this point they only refer me to their attorney XXXX XXXX, his number is XXXX. He refuses to return my phone calls. I have made EVERY attempt to settle this matter with these most unreasonable people. Attorney XXXX is and or should be very much aware that these debts are unverified and that I had no immediate knowledge of these debts prior to his filing litigation against me. When I contacted Debt Recovery Solutions on XX/XX/XXXX regarding this matter, I was told by the owner XXXX XXXX that she could not discuss these particular debts with me because they were under litigation, however, she could discuss another debt with me that they have in their office for me with XXXX ( spelling? ) Dental. I expressed to her that I was unaware of any debt that I had with them, but I would verify the debt and take care of it immediately. ( which I did as soon as I hung up the phone I called the dentist and paid the debt in full ). I askedd Ms. XXXX how long the debt had been with Debt Recovery Solutions she stated since XX/XX/XXXX. When I asked her why I've never been notified of this debt she stated " you don't pay any of your other bills, we just assumed you would not pay this one either ''. Debt collectors are not  allowed to act solely on assumptions, Debt Recovery Solutions must be stopped! I will next be filing complaints against each of the credit reporting agencies for not adequately investigating my disputes.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation