Consumer complaint received 2021-11-28
Company: Creditors Bureau Associates
State: GA
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
This company is a XXXX XXXX and in response to my MULTIPLE complaints HERE this company XXXX XXXX XXXX me, never resolving the actual issue. 

In response to my original complaint the company said : provide proof, we will fix the issue. I provided the proof. They refused to fix the issue. 

This XXXX XXXX company has FALSE information on my credit file right now, which is illegal and must be removed immediately. 

I submitted complaints against this company and they XXXX XXXX XXXX XXXX. See below : COMPLAINT ID XXXX PRODUCT Debt collection ISSUE Attempts to collect debt not owed COMPLAINT ID XXXX PRODUCT Debt collection ISSUE Attempts to collect debt not owed COMPLAINT ID XXXX PRODUCT Debt collection ISSUE Attempts to collect debt not owed MY ORIGINAL COMPLAINT - all evidence has been submitted AND is attached AGAIN here : Creditors Bureau Associates currently shows a {$370.00} collection for XXXX XXXX XXXX on my XXXX credit report, which I disputed repeatedly WITH EVIDENCE to no avail. Heres what happened. In 2018, I worked at XXXX but was let go as of XX/XX/2018, and according to our separation agreement ( see email copy from HR ), my health insurance with XXXX was valid through XX/XX/2018. When I went to XXXX XXXX XXXX with high fever, the front desk staff CONFIRMED that my health insurance was active and valid. Then, they sent me a {$370.00} bill. I contacted XXXX XXXX XXXX repeatedly. They said my employer would have to contact them. I contacted my employer who confirmed my insurance had to be valid and active through XX/XX/2018. See attached emails. However, my former employer dissolved business, the HR person was no longer there, the CEO moved to another state with another company, and no matter where I emailed, nothing was emailed back. Phone was disconnected and so was the physical address. See attached emails. The {$370.00} is not the debt I owe for my XXXX XXXX XXXX visit because as you can see from the attached proof, XXXX was responsible for paying it, not me. This must be removed immediately from my credit report. This is false reporting and violentes my FCRA rights. Ive attempted multiple times to resolve it directly with the company to no avail. See my credit report copy from TODAY : this falsely reported collection still shows on my XXXX credit report and must be removed. 


With my complain, I submitted ALL THE PROOF, yet the company says in their response SUBMIT THE PROOF. I have submitted the proof WITH my original complaint and THE FOLLOWING COMPLAINTS AS WELK, you can see it all attached TO my EVERY complaint. Delete this falsely reported medical debt immediately because I submitted all the proof needed. 


The documents I submitted show clearly that my employer HR was responsible for the medical debt, and the documents confirm it. You requested THE PROOF, and I sent it to you TWICE. Delete this falsely reported debt immediately from my credit report as you have ALL THE WRITTEN PROOF that XXXX, my former employer, was responsible for this debt, not me.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation