Consumer complaint received 2021-12-01
Company: EQUIFAX, INC.
State: VA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
XXXX, Equifax and XXXX are redlining my credit profile. These Bureaus are at fault for reporting account information multiple times. 
In XX/XX/2021 I closed 3 account on my profile. XXXX, XXXX XXXX and XXXX. All of these accounts reported on the date that they were supposed to report in XX/XX/2021. The credit Bureaus all increased my score across the board. On XX/XX/2021 XXXX sent an alert that my score had gone up from XXXX to XXXX because an account removed a delinquency from my report. XX/XX/2021 Equifax updated my score by XXXX points from XXXX. On XX/XX/2021 Equifax sent an alert that a high utilization had decreased and my score had went from XXXX to XXXX. On XXXX XXXX XXXX reported that my score had went from XXXX to XXXX because a collection account was removed from my profile. On the same day Equifax lowered my score from XXXX XXXX XXXX.Equifax did not provide a reason for the change. On XXXX XXXX XXXX sent an alert that the balance on my bank card has DECREASED causing my score to drop from XXXX to XXXX. The same day XXXX sent an alert that the balance on one of my accounts decreased by {$85.00} causing my score to increase 55 points to XXXX. On XX/XX/2021 an alert from Equifax that my score had decreased from XXXX to XXXX. On the same day XXXX sent an alert that my score had dropped from XXXX to XXXX. On XX/XX/2021 Equifax sent an alert that my score had dropped from XXXX to XXXX. No explanation was given. On XX/XX/2021 Equifax sent an alert that my score had went from XXXX to XXXX without any explanation. On the same date XXXX sent an alert that my score had dropped from XXXX to XXXX no explanation was given. On XX/XX/2021 XXXX sent an alert that my score had decreased from XXXX to XXXX no explanation was given. On XX/XX/2021 Equifax reported that XXXX XXXX had reported that my account was closed and in good standing. Equifax lowered my score from XXXX to XXXX. On XX/XX/2021 XXXX reported that an account balance had increased by {$75.00} which caused a change in points from XXXX to XXXX. On XX/XX/2021 XXXX sent an alert that an account on my profile had been updated as ( Paid Loan ) from XXXX. XXXX is not a loan it is a line of credit. XXXX lowed my score by 20 points from XXXX to XXXX. On XX/XX/2021 Equifax sent an alert that XXXX had updated my account as closed and paid as agreed dropping my score from XXXX to XXXX. On XX/XX/2021 XXXX sent an alert that my score had dropped from XXXX to XXXX because XXXX reported that the account was closed at my request. These Bureaus are REDLINING my credit! I have no collections or bankruptcies. I have reached out to each bureau to get a reasonable explanation as to the dramatic drop in points in the course of 2 weeks. No explanation was given. I am filing this complaint because there is no official way to complain directly through the bureaus. I am requesting that a formal investigation be preformed.

Company response to consumer: Closed with explanation