Consumer complaint received 2021-07-20
Company: Novea Portfolio Management LLC
State: OH
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Received letter in the mail from XXXX XXXX XXXX claiming they were a third party trying to collect a debt originally owed to XXXX XXXX but their current client is Novea Prtfolio Management LLC for {$570.00} but they would accept {$110.00} to resolve the issue. I have never had an unpaid debt and have never interacted with either of these companies. There is no additional information about the debt other than the statute of limitations on collecting the debt is expired. A search of the internet and the XXXX complaint database show hundreds of complaints for this company trying to collect debts from people that do not own the money, often followed up by harassing phone calls, though I have not yet experienced this as I just received the letter. 

This is the the text from the letter : XXXX XXXX XXXX XXXX. 
XXXX XXXX XXXX XXXX XXXXXXXX XXXX TX XXXX XXXX PHONE : XXXX FAX : XXXX XX/XX/XXXX Hours of Operation Monday - Thursday XXXX Friday XXXX Saturday XXXX All Times Central Current Creditor : Client Account # : Our Account # : Original Creditor : Novea Portfolio Management , LLC XXXX XXXXXXXX XXXX XXXXl Our client, Novea Portfolio Management, LLC, has placed this account with our office for collection in the amount of {$570.00}. The above-stated Client has agreed to offer you the following discount to resolve your account : Balance Due : {$570.00} Discounted Payment Offer : {$110.00} Payment must be received by : XX/XX/XXXX Upon receipt and clearance of the discounted payment amount we will notify our client that the account has been resolved for less than the full balance. We are not obligated to renew this offer. 
To make a payment online, please visit us atwww.syncomcorp.net and click on " Make a Payment ''. Log in using Account ID : XXXX and Account # : XXXX This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose. 
Sincerely, XXXX XXXX, Director Of Operations Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request of this office in writing within 30 days after receiving this notice this office will provide you with the name and address of the original creditor, if different from the current creditor. 


This debt is too old for you to be sued on it in court as the statute of limitations has expired, and you can't be required to pay it through a lawsuit The statute of limitations may be renewed on this debt and start the time for filing of a lawsuit against you to collect the debt over, if you do any of the following : ( a ) make a payment on the debt, ( b ) sign a paper in which you admit that you owe the debt or, in which you make a new promise to pay, ( c ) sign a paper in which you give up ( " waive '' ) your right to stop the debt collector from suing you in court or to collect the debt

Company response to consumer: Closed with non-monetary relief