Consumer complaint received 2018-03-24
Company: GREAT LAKES
State: CA
Product: Student loan
Sub-product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-issue: Received bad information about your loan

Complaint:
I found this information on the Department Of Education website! Stating the exact requirements needed for FAFSA, and prior to XX/XX/XXXX enrollment without a high school diploma? i was never given a ATB test or exam, or six hours of course work to see if i qualified? I was pressured extremely hard to sign up within a weeks notices for school, using predatory tactis, and i was told a high school diploma was not needed, so they had me sign a attestation stating i went to high school, but my high school officialtranscript states and shows i never graduated? Basically, i was lied too and the school went to work immediatley after signing the documents borrowing against my name from multiple lenders without my acknowledgement. I did not know this until i was called from lenders when they raised a red flag blocking the school from taking out anymore loans? I was shock, and the education was completley a lie, XXXX grade level math, english, and science? The Bachelor degree program is a scam, and in XXXX i fell victim to it. I was cold called from a telelmarketing firm asking me if i wanted to attend university, i knew i did not qualify without a high school. 

Here the facts : 1. The attestation form used, has incorrect and untrue information on electronically signed? 

2. The application used has incorrect information as well. 

3. I was never given a ATB entrance exam which Department Of Education Requires 4. I was never told about stafford loans, only pell grant? 

5. The school won't allow me to re-entry because of no high school diploma - so i can not finish the program 6. The attestation is fake and fraudulent, due to it being incorrect and untrue - and they did not allow me to correct any of this information 7. after i realized i was defrauded and victicm of online school fraud - XXXX XXXX XXXX calls me in XXXX, and XXXX asking me to sign up again using the same fraudulent information documents used in XXXX. 

8. XXXX XXXX XXXX - XXXX states that the fake fraudulent attestation form is correct and true? But my high school transcript states other wise. 

XXXX. My loan servicer - Files for False Certification ( ATB ) and False Certification ( Incorrect ), The rejected is because the attestation form that is fraudulent! 

Greatlakes is the servicer of the loans, Basic Eligibility Criteria Our general eligibility requirements are that you must demonstratefinancial need ( for most programs ) have a valid Social Security number ( with the exception of students from the XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, or the XXXX XXXX XXXX ) ; be registered withSelective Service, if youre a male ( you must register between the ages of XXXX and XXXX ) ; be enrolled or accepted for enrollment as aregular studentin an eligible degree or certificate program ; be enrolled at least half-time to be eligible forDirect LoanProgram funds ; maintainsatisfactory academic progressin college or career school ; sign the certification statement on theFree Application for Federal Student Aid ( FAFSA ) stating that you are not indefaulton afederal student loanand do not owe money on a federal studentgrantand you will use federal student aid only for educational purposes ; and show youre qualified to obtain a college or career school education by having a high school diploma or a recognized equivalent such as aGeneral Educational Development ( GED ) certificate ; completing a high school education in ahomeschoolsetting approved under state law ( orif state law does not require a homeschooled student to obtain a completion credentialcompleting a high school education in a homeschool setting that qualifies as an exemption from compulsory attendance requirements under state law ) ; or enrolling in an eligible career pathway program and meeting one of the '' ability-to-benefit '' alternativesdescribed below. 

I am victim of admission and online schooling distance fraud! I was taken of advantage by professional scammers looking only to make a profit! Not once was i ever contated to see why my complaints go unanswered? I recently apply for a false certification ( ATB ) discharge, only be denied with no reason? 

attached to this email is my high school transcript, letter from my GreatLakes loan servicer, attestation form from XXXX and XXXX in which they tried to pass it on to FAFSA only to find that my loans where in default? What scammers, and the nerve on these crooks

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation