Consumer complaint received 2017-08-07
Company: Check Security Associates, LLC
State: MO
Product: Debt collection
Sub-product: Payday loan debt
Issue: False statements or representation
Sub-issue: Impersonated attorney, law enforcement, or government official

Complaint:
Beginning on XXXX XXXX, I received 3 back to back messages on my office line from someone stating they were Investigator XXXX XXXX with the state locator office and I was to contact XXXX to discuss this legal matter before he came to serve me. It is in my best interest to call immediately because it will just go downhill for me. My parents called to say the same person had called them 3 times the same day and told them the same thing about the legal case against me, gave a case number and told them they had been legally notified. On XXXX XXXX my brother said he had 3 threatening messages left on his answering machine about an ongoing investigation regarding me and he was to return his call immediately to answer questions about me. On XXXX XXXX he called to say he received another message from Investigator XXXX XXXX to inform him my problems are turning to legal action and he was to contact them immediately at XXXX with case # XXXX to discuss this. He had 48 hours to return the call and he had been legally notified. On XXXX XXXX my brother said he received a message the 48 hours has passed and he left them with no choice but to proceed with having me served. On XXXX XXXX a message was left on my cell phone that this inspector will be serving me at home, work or with a family member to call XXXX immediately. He said I have until the of the day, good luck to you and hung up. On XXXX XXXX a XXXX XXXX left a message from an anonymous number and said garnishment documents have been faxed to my employer and to call immediately. On XXXX XXXX XXXX XXXX called to say he had claims against me and was a matter of jurisdiction. He will be contacting my employer for verification notification. On XXXX XXXX XXXX XXXX called and left 3 messages regarding complaints on my social security number ( gave the last 4 numbers ) and stated she will be starting employee verification and to call XXXX. On XXXX XXXX a friend from years ago said XXXX XXXX left 3 messages on her cell phone. Once to say she needed to call and provide asset information regarding me, once to verify she received the first message and again to say it was an important legal issue and she has been identified as being a known associate of mine. XXXX XXXX my mom called to say XXXX XXXX called her to ask about me, but she hung up. They then called later for my father, who also then hung up on them. My mother then filed a complaint with the FTC. XXXX XXXX my sister in law called concerned and stated there were 3 nasty messages left about my legal issues and she was to return a call to XXXX XXXX at XXXX. And also stated they had contacted her sister, or which I do not even know. XXXX XXXX XXXX XXXX called again and identified herself with the pre-legal department Warner Asset Location Service and to return her call immediately at XXXX before faxing employment and garnishment verification. XXXX XXXX XXXX XXXX left messages again on my office line and cell stating I must call prior to faxing verification of wages, assets and property.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation