Consumer complaint received 2023-04-21
Company: Nelnet, Inc.
State: MD
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
My name is XXXX XXXX XXXX, a XXXX XXXX Student at XXXX University and XXXX XXXX by profession, and Im sending this letter and/or correspondence formally disputing several inaccurate, aged, and duplicate information that NELNET, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ( XXXX XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, and any other Credit Reporting Agencies ( individually and/or collectively the CRA and/or Defendant and Disputed Account Holders ) have falsely, fraudulently, and with malicious intent in Bad Faith have reported on my personal Credit File, which has caused me irreparable harm, emotional harm and distress, damages, loss of income and employment, and loss of being extended Credit Opportunities over the last 5 years XXXX 

Over the last five ( 5 ) years I, XXXX XXXX XXXX ( Consumer and/or Plaintiff ), have been DENIED access to extended credit opportunities via Credit Cards , Lines of Credit for my Businesses , and even been denied employment and professional advancement opportunities because of the numerous, egregious, fraudulent, unauthenticated, and negligently reported INACCURATED, AGED, DUPLICATE ACCOUNTS, and/or NOT MINE but are still being negatively reported on my credit file. These negative reports has caused me irreparable harm, emotional harm and distress, damages, loss of income and loss of employment opportunities via my inability to have my Secret level security clearance restored because of the fraudulently perceived Bad Credit image that has been falsely stained my character by NELNET, XXXX XXXX XXXX  ( XXXX ), XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, and other XXXX XXXX XXXX ( individually and/or collectively the CRA and/or Defendant and Disputed Account Holders ), all in clear violation of the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. and the Maryland Consumer Credit Reporting Agencies Act, Annotated Code of Maryland, Commercial Law Article, 14-1201, et seq. 

I recently applied for a Commercial Realestate Loan for a property that I was looking to purchase for my business and potentially build a primary homesite for me and my family in my hometown of XXXX XXXX, GA. HOWEVER, I have been DENIED the extension of credit by the lending institution because XXXX XXXX ) reported by Credit Score to them at a XXXX  rating ; and 2 ) have negatively and falsely reported me having over 229 instances of DELINQUENCIES and/or LATE PAYMENTS over 90 days, which is wholly INACCURATE and mathematically IMPOSSIBLE!!!! See Exhibits A & B. 

II. HISTORY OF CONSUMERS EDUCATION / STUDENT LOANS BEING INITIATED, SERVICED, SOLD, AND RESOLD BY XXXX XXXX XXXX  ( XXXX ), XXXX XXXX XXXX XXXX XXXXY ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( NELNET ) LOAN SERVICING COMPANIES CAUSING IRREPARABLE HARM TO CONSUMER I graduated from XXXX XXXX in XX/XX/XXXX with my XXXX XXXX XXXX with XXXX Student Loan debt because I had a XXXX XXXX XXXX 
I then graduated from North Carolina XXXX XXXX XXXX  XXXX University in XX/XX/XXXX with my XXXX XXXX XXXX XXXX, again, with XXXX Student Loan debt because I had a XXXX XXXX XXXX XXXX 

I began my XXXX XXXX program part-time in XX/XX/XXXX. According to my XXXX University XXXX Account printout by Term, I ONLY OWE A TOTAL OF {$98000.00} in total Student Loan Debt and ALL of it has been at XXXX University for XXXX XXXX XXXX program!!! 

When I secured my initial student loans through XXXX University, XXXX XXXX XXXX ( XXXX ) was the initial loan servicer for my student loans on behalf of the U.S. Department of Education. Then after about two years, my student loans were SOLD/ TRANSFERRED from XXXX to XXXX XXXX XXXX XXXX XXXX XXXX XXXX  ) as the new owner and/or Servicer of the student loans. This is documented via Exhibit A, Pages 6 10, for all of the following student loan accounts : 1 ) # 7 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$3400.00} 2 ) # 8 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$8500.00} 3 ) # 9 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$12000.00} 4 ) # 10 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$9300.00} 5 ) # 11 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$10000.00} 6 ) # 12 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$8500.00} 7 ) # 13 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$20000.00} 8 ) # 14 - US DEPARTMENT OF EDU XXXX Account Number XXXX - {$10000.00} The collective loan amounts borrowed from XXXX, which were eventually transferred to XXXX, totals {$82000.00} which is directly consistent with the student loan amounts shown on my XXXX University Account Summary by Term, enclosed as Exhibit C. 
Beginning around fiscal year XXXX or so, my student loans were again SOLD/ TRANSFERRED from XXXX as the owner and/or loan servicer over to XXXX XXXX XXXX XXXX XXXX XXXX XXXX NELNET ) XXXX who is now the current loan servicer for my student loans on the behalf of the U.S. Department of Education XXXX XXXX, when my student loans were received by NELNET they ASSIGNED NEW ACCOUNT NUMBERS TO MY LOANS WHICH CREATED NEW AND DUPLICATE INSTALLMENT ACCOUNTS TO SHOW UP ON MY CREDIT PROFILE!!! This is documented via Exhibit A, Pages XXXX XXXX, for all of the following student loan accounts : 1 ) # 15 - DEPT OF ED/NELNET XXXX Account XXXX - {$20000.00} 2 ) # 16 - DEPT OF ED/NELNET XXXX Account XXXX - {$8500.00} 3 ) # 17 - DEPT OF ED/NELNET XXXX Account XXXX - {$9300.00} 4 ) # 18 - DEPT OF ED/NELNET XXXX Account XXXX - {$8500.00} 5 ) # 19 XXXX DEPT OF ED/NELNET XXXX Account XXXX - {$3400.00} 6 ) # 20 - DEPT OF ED/NELNET XXXX Account XXXX - {$12000.00} 7 ) # 21 - DEPT OF ED/NELNET XXXX Account XXXX - {$10000.00} 8 ) # 22 - DEPT OF ED/NELNET XXXX Account XXXX - {$10000.00} The collective loan value of these student loan installment accounts owned and/or serviced by NELNET totals {$82000.00} which again is the EXACT TOTAL for the SAME eight ( 8 ) installment accounts as listed above that were transferred over to them from XXXX and XXXX!!! Additionally both XXXX and XXXX still continued to negligently report the same accounts which they previously SOLD to NELNET on my credit profile which has now created DUPLICATE ACCOUNTS for the EXACT SAME STUDENT LOAN ACCOUNTS which has surely injured and caused irreparable harm to the consumer for the last 10 years at a minimum and continuing to date. 
Lastly, in XX/XX/XXXX I took advantage of the COVID-19 offer by the U.S. Department of Education to both 1 ) Consolidate my current Student Loans ; and 2 ) to have all of my student loan Payments deferred until AFTER the worldwide pandemic and National Emergency had been lifted by Congress via the CARES Act. As such, I consolidated ALL of my student loan debt directly with the DEPARTMENT OF EDUCATION as the owner and creditor of my new CONSOLIDATED student loans. NELNET is still the current Loan Servicer of my student loans on the behalf of the U.S. Department of Education. See Exhibits J & K. This is documented via Exhibit A, Page 5, for all the following student loan accounts which initially appeared on my credit profile on XX/XX/XXXX : 1 ) # 3 - DEPT OF ED/NELNET XXXX Account XXXX - {$61000.00} 2 ) # 4 - DEPT OF ED/NELNET XXXX Account XXXX - {$110000.00} The collective loan value of these newly CONSOLIDATED student loan installment accounts now owned EXCLUSIVELY by the U.S. Department of Education, and now serviced by NELNET totals {$170000.00} which again appears to be inclusive of the U.SXXXX Department of Education FRAUDULENTLY PAY FOR THE VALUE OF MY STUDENT LOANS THREE ( 3 ) TIMES TO EACH OF THE XXXX, XXXX, AND NELNET STUDENT LOAN SERVICERS XXXX!! XXXX As such, the Federal Government has already PAID IN FULL and CLOSED all of the SAME 16 student loan installment accounts as listed above that were transferred over to the Federal government from NELNET, XXXX and XXXX!!! UNFORTUNATELY, NELNET, XXXX and XXXX all still continued to negligently, inaccurately, and egregiously report the same accounts which they previously SOLD back to the Department of Education on my credit profile which has now created at total of 16 INACCURATE and DUPLICATE ACCOUNTS for the EXACT SAME STUDENT LOAN ACCOUNTS which has surely injured and caused irreparable harm to the consumer for the last 10 years at a minimum and continuing to date, which clearly violates the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. and the Maryland Consumer Credit Reporting Agencies Act, Annotated Code of Maryland, Commercial Law Article, 14-1201, et seq., and the Maryland Consumer Protection Act ( MCPA ), Md. Code ( 2013 Repl. Vol., 2017 Supp. ), 13-101 et seq. of the Commercial Law Article ( C.L. ).

Company response to consumer: Closed with explanation