Consumer complaint received 2017-08-06
Company: LEXISNEXIS
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
On multiple attempts dating back to   XXXX   of 2017 I have disputed multiple unverified accounts or personal identifying information with LexisNexis as follow : Identification Record   XXXX   XXXX   Unverified Name Identification Record   XXXX   XXXX   XXXX    XXXX  Unverified Address Identification Record   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX    Unverified Address Identification Record   XXXX   XXXX   XXXX  y Unverified Name Identification Record   XXXX   XXXX   XXXX    XXXX , GA Unverified Address Identification Record   XXXX   XXXX     XXXX   XXXX  , GA Unverified Address Identification Record   XXXX   XXXX   XXXX    XXXX , GA Unverified Address Identification Record   XXXX   XXXX   XXXX    XXXX , GA Unverified Address Identification Record   XXXX   XXXX   XXXX   XXXX  y  XXXX  Unverified Address Identification Record   XXXX   XXXX   XXXX     XXXX   XXXX   Unverified Address Identification Record   XXXX   XXXX   XXXX    XXXX   XXXX   XXXX    Unverified Address Assessor Records   XXXX   XXXX     XXXX   XXXX   XXXX   Unverified Records Bankruptcy Records Case #   XXXX    Unverified Records Judgements/Suits File #  XXXX    XXXX    Court Unverified Records Online Marketing   XXXX   XXXX   XXXX   XXXX   XXXX   XXXX      XXXX   Unverified Records Online Marketing   XXXX   XXXX   XXXX   .   XXXX   XXXX    XXXX  Unverified Records Phone Records  XXXX , GA  XXXX  Unverified Records Each time these items were disputed with LexisNexis the agency responds with information verified. On or around  XXXX  I called LexisNexis and spoke with a rep requesting why I had not received documentation as to how they verify the items. The rep basically advised that they pull the information from the credit bureaus and courts to obtain public records information ( per my request I asked that it be. provided in writing ).
At that time, I advised the rep that I had contacted the GA Federal Bankruptcy court in  XXXX  to verify the information in their file. I was told by the court clerk that the information pertaining to my name/social was incomplete and that some of the information did not match. Furthermore, she advised that they do not report any Bankruptcy/court records/information to any of the credit bureaus including LexisNexis and they do not verify any information that supports the credit bureau or LexisNexis claims.
I also advised the rep that I had contacted   XXXX    Magistrate Court that advised me of the exact information and also communicated that they had no records of a judgement attached my name or social. However, asked had I ever gone by another last name (   XXXX   ) in the past which I answered with " NO ''. Lastly, I reached out to   XXXX   XXXX   XXXX   who is reported on my report as showing I resided in her property at :   XXXX   XXXX   XXXX    XXXX , GA  XXXX .   XXXX   XXXX   advised that only her family has resided in the home and that its not now or never been a rental property.
After advising the LexisNexis rep about all this information, she stated that I could dispute again and that they obtain the information they report from outside source. My question at that time was " How can you report something that you have not verified to be accurate or fraudulent/erroneous information reported by third party companies? '' Again, I was only told to try and dispute again.
Also, the information that they have in my file that is shown to be reported from  XXXX ,  XXXX  and  XXXX  are all incorrect and not now or in the pass have ever been reported on my credit bureaus. Even after advising I was a victim of identity theft, the representative advise the information could possibly still report although it 's inaccurate.

Company response to consumer: Closed with explanation