Consumer complaint received 2021-03-08
Company: Lending Club Corp
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
Agent Can we help you with making a payment today? We are here to support you and assist with getting your account back on track. 
https : XXXX Days after the relief law was signed, the Consumer Financial Protection Bureau ( CFPB ) released a policy statement directing companies to report that consumers were " current '' on their loans even when they were taking advantage of relaxed payment schedules. 

The trouble started when some lenders and loan Now, the pandemic has caused that problem to mushroom. Since last XX/XX/XXXX, the CFPB has received nearly 280,000 consumer complaints about credit reporting an all-time high, and an 86 % increase from the days before the pandemic, according to the consumer advocacy organization the U.S. Public Interest Research Group. 
LendingClub Corporationsmall loanOpens a dialog small loan XXXX Detailsfor LendingClub Corporation small loan *XXXXOpens a dialog Pay From Choose a pay from account for LendingClub Corporation small loan XXXX from the list. 
XXXX XXXX XXXX XXXX LendingClub Corporation small loan XXXX View payment details to LendingClub Corporation small loan XXXX on XXXX in the amount of $ XXXXOpens a dialog XXXX XXXXView payment details to LendingClub Corporation small loan XXXX XXXX XXXX in the amount of $ XXXXOpens a dialog XXXXView payment details to LendingClub Corporation small loan XXXX on XXXX in the amount of $ XXXXOpens a dialog XXXXView payment details to LendingClub Corporation small loan XXXX on XXXX in the amount of $ 56.63Opens a dialog 3-4-21View payment details to LendingClub Corporation loan big XXXX on XXXX in the amount of XXXX XXXXOpens a dialog XXXXView payment details to LendingClub Corporation loan big XXXX on XXXX in the amount of $ XXXXOpens a dialog XXXXView payment details to XXXX XXXX loan big *XXXX on XXXX in the amount of $ XXXXOpens a dialog Scheduled Paymentsfor LendingClub Corporation loan big XXXX XXXXView payment details to LendingClub Corporation loan big XXXX on XXXX in the amount of $ XXXXOpens a dialogChangemenu for LendingClub Corporation loan big XXXX on XXXXCancelmenu for LendingClub Corporation loan big XXXX on XXXX More Activity Loan Number XXXX XXXX Payment Information Next Payment $ XXXXNext Payment Date-Manage PaymentsMost Recent Payment XXXX XXXXPaid onXX/XX/XXXXPrincipal XXXX XXXXInterest {$0.00} View Payment History Loan Overview Balance OverviewLoan StatusCHARGEDOFFRemaining Principal Balance $ XXXXPrincipal Paid to Date $ XXXXOverdue Amount $ XXXXNumber of Remaining XXXX TermsOriginal Loan Amount $ XXXXLoan Term38 monthInterest Rate10.33 % Annual Percentage Rate14.65 % APR THIS IS WRONG, I HAVE BEEN PAYING AND IT'S NOT BEING APPLIED. I HAD COVID HARDSHIP AGREEMENT FROM XXXX THUE XX/XX/2021. I HAVE CONTACTED YOU AND CREDIT INVESTIGATIONS. I AM A XXXX VETERAN AND RETIRED XXXX XXXX. I WAS HOSPITALIZED TWICE IN THREE MONTHS AND THIS IS HOW YOU ME ME. 
Due Date Posting Date Amount Principal Interest Late Fees Principal Balance Payment Status XX/XX/2021 {$0.00} {$3000.00} Not Received - on time XX/XX/2021 {$0.00} {$3000.00} Not Received -- -- -Original Message -- -- - From : XXXX XXXX XXXX To : XXXX XXXX ; XXXX XXXX ; XXXX XXXX XXXX Sent : Sat, XX/XX/2021 XXXX XXXX Subject : Bank statements from missing payments LendingClub Corporation loan big XXXX LendingClub Corporation small loan XXXX Spoke with XXXX in payment solutions , who has noted my accounts and advised that I call back to payment solutions on XX/XX/XXXX to see if payment updated were applied. 

Payment activity over a given time. Table contains the Description, Category, Amount, Delivery Date, and Status.It gets updated automatically every time you change the filtering options. 
S how / Hide Details DescriptionSorted by the Deliver By column. Select to sort by Biller Name from A to Z. Amountand Pay From Account Sorted by Deliver By. Select to sort by Amount from smallest to largest. Deliver BySorted from latest to earliest. StatusSorted by the Deliver By column. Select to sort by Status from A to Z. 
Show payment details for LendingClub Corporation loan big XXXX AutoPay for {$150.00} on XXXX LendingClub Corporation loan big XXXX AutoPay {$150.00} XXXX XXXX XXXX XXXX XXXX Scheduled Cfm # XXXX Show payment details for LendingClub Corporation loan big XXXX AutoPay for {$150.00} on XXXX LendingClub Corporation loan big XXXX AutoPay {$150.00} XXXX XXXX XXXX XXXX XXXX In Process Cfm # XXXX Show payment details for LendingClub Corporation loan big XXXX for {$400.00} on XXXX LendingClub Corporation loan big XXXX {$400.00} XXXX XXXX XXXX  XXXX XXXX Processed XXXX # XXXX Show payment details for LendingClub Corporation loan big XXXX AutoPay for {$75.00} XXXX XXXX LendingClub Corporation loan big XXXX AutoPay {$75.00} XXXX XXXX XXXX XXXX XXXX Processed Cfm # XXXX Show payment details for LendingClub Corporation loan big XXXX AutoPay for {$55.00} on XXXX LendingClub Corporation loan big XXXX AutoPay {$55.00} ADV PLUS BANKING XXXX XXXX Processed Cfm # XXXX Show payment details for LendingClub Corporation loan big XXXX AutoPay for {$55.00} on XXXX LendingClub Corporation loan big XXXX AutoPay {$55.00} XXXX XXXX XXXX XXXX XXXX Processed Cfm # XXXX Show payment details for LendingClub Corporation loan big XXXX AutoPay for {$55.00} on XXXX LendingClub Corporation loan big XXXX AutoPay {$55.00} XXXX XXXX XXXX XXXX XXXX Processed Cfm # XXXX Show payment details for LendingClub Corporation loan big XXXX for {$55.00} on XXXX LendingClub Corporation loan big XXXX {$55.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX Show payment details for LendingClub Corporation loan big *XXXX AutoPay for {$55.00} on XXXX LendingClub Corporation loan big XXXX AutoPay {$55.00} XXXX XXXX XXXX XXXX XXXX Processed Cfm # XXXX Show payment details for lending tree loan big XXXX AutoPay for {$55.00} on XXXX lending tree loan big XXXX AutoPay {$55.00} XXXX XXXX XXXX XXXX XXXX Processed Cfm # XXXX Total {$1000.00} Scheduled, In Process, and Processed payments only, including any fees. 

LendingClub Corporation small loan XXXX AutoPay {$100.00} XXXX XXXX XXXX  XXXX XXXX Canceled Cfm # XXXX Show payment details for LendingClub Corporation small loan XXXX AutoPay for {$100.00} on XXXX LendingClub Corporation small loan XXXX AutoPay {$100.00} XXXX XXXX XXXX XXXX XXXX Scheduled Cfm # XXXX Show payment details for LendingClub Corporation small loan XXXX AutoPay for {$100.00} on XXXX LendingClub Corporation small loan XXXX AutoPay {$100.00} XXXX XXXX XXXX XXXX XXXX In Process Cfm # XXXX Show payment details for LendingClub Corporation small loan XXXX for {$200.00} on XXXX LendingClub Corporation small loan XXXX {$200.00} XXXX XXXX XXXX XXXX XXXX Processed Cfm # XXXX Show payment details for LendingClub Corporation small loan XXXX AutoPay for {$56.00} on XXXX LendingClub Corporation small loan XXXX AutoPay {$56.00} XXXX XXXX XXXX XXXX XXXX Processed Cfm # XXXX Show payment details for LendingClub Corporation small loan XXXX AutoPay for {$56.00} on XXXX LendingClub Corporation small XXXX XXXX AutoPay {$56.00} XXXX XXXX XXXX XXXX XXXX Processed XXXX XXXX XXXX XXXX XXXX details for XXXX XXXX small loan XXXX AutoPay for {$56.00} on XXXX LendingClub Corporation small loan XXXX AutoPay {$56.00} XXXX XXXX BANKING XXXX XXXX Processed XXXX # XXXX Show XXXX XXXX for XXXX XXXX small loan XXXX AutoPay for {$56.00} on XXXX LendingClub Corporation small loan XXXX AutoPay {$56.00} ADV XXXX BANKING XXXX XXXX Processed Cfm # XXXX Show payment details for LendingClub Corporation small loan XXXX for {$56.00} on XXXX LendingClub Corporation small loan XXXX {$56.00} XXXX XXXX XXXX XXXX XXXX Processed XXXX XXXX XXXX XXXX payment details for LendingClub Corporation small loan XXXX AutoPay for {$56.00} on XXXX LendingClub Corporation small loan XXXX AutoPay {$56.00} XXXX XXXX XXXX XXXX XXXX Canceled Cfm XXXX XXXX XXXX XXXX details for lending tree small loan XXXX AutoPay for {$56.00} on XXXX lending tree small loan XXXX AutoPay {$56.00} ADV PLUS BANKING XXXX XXXX Processed Cfm # XXXX Total {$750.00} Scheduled, In Process, and Processed payments only, including any fees. 
Agent Thank you for your patience, well be with you shortly. 
In the meantime, you can either call us at XXXX or you can find answers to frequently asked questions here - https : XXXX. 
I was told last week a manager would call me and correct this discharge and missing payments not applied. I have filed a compliant with credit bureaus.

Queue position : 2

Company response to consumer: Closed with explanation