Consumer complaint received 2020-07-16
Company: Allied International Credit Corp., (US)
State: PA
Product: Debt collection
Sub-product: Other debt
Issue: Communication tactics
Sub-issue: Frequent or repeated calls

Complaint:
This is the second complaint To Allied international credit this need to be sent to get information accurate they were mistakes in the first complaint the probable percentage of actual old dad is probably about 60 % of what's being asked because of XXXX 's accounting and administration techniques it's almost impossible to figure out exactly what items were were refunded canceled or returned these fees older wall based on final value fees they're not any type of a membership fee and also shipping charges concerning XXXX numerous charges which changed after the payment was made so this is another issue with XXXX is cost disclosures so combined there are a few problems with the billing and is probably about 60 % of the actual amount this has to be looked at the actual problem right now is the harassing phone calls violating state regulations and federal regulations The Fair Credit Extension Uniformity Act Fair Debt Collection Practices Act Basically I been in contact with XXXX  for three months they've told me on a Monday as soon as you pay your bill your account will be reinstated on a Tuesday they've advised me that even if I pay my bill my account selling authorizations will never be reinstated I was told on a Wednesday they absolutely would be reinstated so basically this misinformation and I work with them diligently for three months and it's been impossible I been told conflicting stories by the day I've had the same representative I have no proof of it in emails I have the same representative advising me as soon as I pay my balance my account would be reinstated to sentences later later counter that statement and say he's sorry it was false this is been going on for over 400 emails it's completely bizarre now allied international credit of XXXX Virginia was on the scene and they are calling me as many as 10 times a day I'm XXXX and retired and it seems to me there's a possibility this is just to harass me every time I pick up the phone it disconnects I'm willing to work with these people in a very genuine respectable good-faith method and get these financial obligations settled however I would need my selling rights restored as I was promised many many times by XXXX I was originally advised on or about XX/XX/XXXX as soon as all the items that were purchased was shipped out my selling rights will be restored this was before any debt what is accumulated I did exactly what they asked and then they did not restore my selling rights to this was a very confusing situation I'm still here and proceeding in good faith I would like allied to immediately contact me by email because this outrageous continuous phone calls are not rational and I can conduct business like that being called around the clock on three phone numbers so just can contact me by email and let 's get this thing resolved ; XXXX this will we can start off and we can end up on the phone no problem but we need to have a good understanding of where were going and where we been thank you with the warmest regards XXXX XXXX I am receiving at least 17 harassing phone calls within a three day period from this company, who is calling on behalf of XXXX. The calls are coming on 3 different telephone lines of mine that start around XXXX and go on until about XXXX. I want to resolve this financial issue so that my ability to sell with XXXX  will be restored. I want to be assured that this is the case, as I need the ability to sell in order to survive. The company has contradicted this and I have been told my ability to sell with XXXX  be restored, but I have also been informed that it wouldn't be. I have been with XXXX  for 22 years and feel that as a long term customer I should be given an opportunity to restore my selling ability with the company. The outstanding balance is not all accurate, as only 90 % MISTAKE 60^ of the outstanding balance is mine. 

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Company response to consumer: Closed with explanation