Consumer complaint received 2017-11-21
Company: WELLS FARGO & COMPANY
State: NJ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Upon a review of my credit report, XXXX XXXX XXXX has misrepresented the type of account listed on my XXXX , XXXX & XXXX credit reports as a " factoring company ''. 

Due to this false information, they have committed the following violations : XXXX XXXX XXXX violates FDCPA 15 USC 1692e ( 2 ) ( A ) by falsely characterizing the account as Type Of Loan : Factoring Company Account on my XXXX, XXXX, & XXXX credit report. 

XXXX XXXX XXXX violates FDCPA 15 USC 1692e ( 8 ) by communicating credit information which is known or which should be known to be false, by reporting the account as Type Of Loan : Factoring Company Account on my XXXX, XXXX, & XXXX credit report. 

XXXX XXXX XXXX violates FDCPA 15 USC 1692e ( 10 ) by using any false representation or deceptive means to collect or attempt to collect any debt by reporting the account as Type Of Loan : Factoring Company Account on my XXXX, XXXX, & XXXX credit report. 

XXXX XXXX XXXX violates FDCPA 15 USC 1692f by using unfair or unconscionable means to collect or attempt to collect any debt by reporting the account as Type Of Loan : Factoring Company Account to deceive current and potential creditors and to negatively impact my XXXX, XXXX, & XXXX XXXX scores. 

XXXX XXXX XXXX violates FCRA 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) for knowingly reporting inaccurate information to a consumer reporting agency Type Of Loan : Factoring Company Account on my XXXX, XXXX, & XXXX credit report. 

With respect to the " Type Of Loan : Factoring Company Account '' notation on my XXXX, XXXX, & XXXX report : I do not have any known type of agreement or contract in writing or otherwise with XXXX XXXX, or the alleged original creditor that creates or procures any type of Factoring of alleged monies owed, nor am I aware of any agreement or contract that XXXX XXXX XXXX has with the alleged original creditor granting them specific rights to factor the alleged monies owed. In order for monies to be factored, the debt must be in good standing. XXXX XXXX XXXX purchases charged off bad debt which can not be factored. XXXX XXXX XXXX is representing themselves as something they are not. Furthermore, by labeling status as " Factoring '' when indeed this account is a collection forces XXXX, XXXX & XXXX to improperly place this account in its correct status as " Collection '', whereby allowing an extremely unfair egregious punitive monthly tanking of my credit score and failure to allow proper aging of the collection that it truly is. 

I have sent written communication to XXXX XXXX XXXX and an attempt to rectify the situation, however they have failed to provide any response. Further I have filed disputes with XXXX, XXXX and XXXX  however, XXXX XXXX XXXX has continued its practice of incorrect reporting on my credit reports. 

Below is their contact information : XXXX XXXX XXXX, XXXX ( XXXX XXXX ) XXXX XXXX XXXX XXXX, VA XXXX XXXX XXXX XXXX While conducting the same review, XXXX XXXX XXXX XXXX/XXXX XXXX has misrepresented the status of my account listed as " Charge-Off '' and with a balance. My account was paid immediately after closing by Wells Fargo. Both the " charge-off '' status and balance listed on the account have negatively affected my ability secure credit with Wells Fargo as well as other financial institutions. As such, XXXX XXXX  XXXX XXXX/XXXX XXXX committed the following violations : XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692e ( 2 ) ( A ) by falsely characterizing the account as an Type Of Account : Charge-Off on my XXXX & XXXX  credit reports. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692e ( 8 ) by communicating credit information which is known or which should be known to be false, by reporting the account as Type Of Account : Charge-Off on my XXXX & XXXX credit reports. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692e ( 10 ) by using any false representation or deceptive means to collect or attempt to collect any debt by reporting the account as an Type Of Account : Charge-Off on my XXXX & XXXX  credit reports. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692f by using unfair or unconscionable means to collect or attempt to collect any debt by reporting the account as Type Of Account : Charge-Off to deceive current and potential creditors and to negatively impact my XXXX & XXXX credit scores. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FCRA 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) for knowingly reporting inaccurate information to a consumer reporting agency Type Of Account : Charge-Off on my XXXX & XXXX credit reports. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692e ( 2 ) ( A ) by falsely characterizing the account as an Account Status : Charge-Off on my XXXX & XXXX credit reports. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692e ( 8 ) by communicating credit information which is known or which should be known to be false, by reporting the account as Account Status : Charge-Off on my XXXX & XXXX credit reports. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692e ( 10 ) by using any false representation or deceptive means to collect or attempt to collect any debt by reporting the account as an Account Status : Charge-Off on my XXXX & XXXX  credit reports. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FDCPA 15 USC 1692f by using unfair or unconscionable means to collect or attempt to collect any debt by reporting the account as Account Status : Charge-Off to deceive current and potential creditors and to negatively impact my XXXX & XXXX credit scores. 

XXXX XXXX XXXX XXXX/XXXX XXXX violates FCRA 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) for knowingly reporting inaccurate information to a consumer reporting agency Account Status : Charge-Off on my XXXX & XXXX credit reports. 

I have sent written communication to XXXX XXXX XXXX XXXX XXXX XXXX instructing them to correct the account type to " revolving '' and change the account status to " paid/closed '' however they have failed to comply. Further I have filed disputes with both XXXX and XXXX however, XXXX XXXX XXXX XXXX has continued its practice of incorrectly reporting the type and status of my account. 

Below is their contact information : Cscl Dispute Team XXXX XXXX XXXX, IA

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation