Consumer complaint received 2019-02-13
Company: JMS Associates, Inc.
State: FL
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Impersonated attorney, law enforcement, or government official

Complaint:
On Tuesday, XX/XX/2019, I received a phone call from my Connecticut property manager relating to me what he termed a very odd occurrence.He continued to tell me that an individual representing himself to be an attorney was calling to inquire into an alleged debt owed his client, one XXXX XXXX XXXX XXXX , which company had just completed the installation of an elevator in one of my commercial properties in XXXX , CT.Said elevator installation, was much delayed to the tune of almost a year, due entirely to the late ordering of the same by the vendor.There are other issues pending against the elevator installer but for the sake of this complaint, my proprty manager relayed to the alleged attorney the real and true story and that the alleged debt had been paid in full and fully documented and that his client had obviously not been forthright with him and finally {$8000.00} in violative serve contract charges and approximately {$39000.00} in back rent loss due to non performance was owed back to me as contracting party and owner of the subject property.My property manager then proceeded to inquire of the alleged attorney that he should contact Attorney XXXX directly as principal and my property manager was told that that would not be necessary.Upon cessation of the phone call in question, my property manager, XXXX XXXX , relayed to me the conversation and the phone number of the attorney as he was perplexed that it was a XXXX XXXX Florida phone number and area code.When I tried that same number on a few occassions that day, I only procurred a busy signal.On the morning of Wedesday, XX/XX/2019, I called the main number of the entity in question which turns out to be not an attorney, certainly not a Connecticut licensed attorney, but instead JMS Associates Inc , ,a self represented " aggressive '' debt collection agency.I inquired of the receptionist who answered as to who handles the XXXX XXXX account as I as the principal through my property manager, received a phone call from an attorney the day before concerning this matter.After a brief delay, a young man answered the phone and immediately started in by saying by happenstance he had the subject contract in his hand.When I inquired as to who the attorney was that contacted my property manager the day before, he immediately got belligerent, called me in essence a liar and that " You, ( meaning I ) had nothing.As the discussion obviously deteriorated with this most unprofessional tenor, I simply said the full and final payment is well documented and to the contrary sundry sums are owed me and I ended the conversation.This individual then proceeded to call my number several times until finally I picked up with " You are on a recorded line ... can I help you '' and the individual then proceeded to continue his disparaging, wholly unprofessional and belligerent tirade at which time I again hung up.when the individual kept calling the number again, I was forced to simply block and delete at which time I was so disgusted I contacted your distinguished agency and was told that this is the quickest option for me to initiate a complaint.As a Connecticut XXXX XXXX for well over thirty years and also familiar with fair debt collection practices and the State and Federal statues that regulate it, I have never ever been exposed to this level of unprofessional and unlawful vitriol and misconduct.My intention is to ensure that no member of the consuming public be exposed to this malconduct in the future by this entity or any of it's agents, servants and/or employees.Supporting documentation will be attached as a pdf file which was also faxed to the same bsuiness entity after the expiration of the events afore described.Very Truly Yours, XXXX XXXX XXXX XXXX .

Company response to consumer: Closed with explanation