Consumer complaint received 2023-01-28
Company: WELLS FARGO & COMPANY
State: AL
Product: Checking or savings account
Sub-product: Checking account
Issue: Problem caused by your funds being low
Sub-issue: Overdrafts and overdraft fees

Complaint:
Date
Account
Type
Account Name Account
Number
Institution
Name
Name Custom
Name
Amou
nt
Description Category Not
e
Ignored
From
Tax
####### Deductible
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XXXX XXXX  XXXX XXXX  ..XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fees XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORIZED ON XXXX XXXX XXXX XXXX Fees XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX  RECURRING PAYMENT AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORIZED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX ONLINE TRANSFER TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX ONLINE TRANSFER TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fees XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Fees
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fees
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX   ONLINE TRANSFER TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX ONLINE TRANSFER TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fees XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX PARTIAL REVERSAL OF OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX PARTIAL REVERSAL OF OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  PARTIAL REVERSAL OF OVERDRAFT FEE XXXX PARTIAL REVERSAL OF OVERDRAFT FEE Internal Transfers
#######
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XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  PARTIAL REVERSAL OF OVERDRAFT FEXXXX XXXX PARTIAL REVERSAL OF OVERDRAFT FEE Internal Transfers XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fees XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX  Fees XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX ONLINE TRANSFER TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX ONLINE TRANSFER TO XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Fees XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  REVERSAL OF OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX  RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX Internal Transfers XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  PARTIAL REVERSAL OF OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  PARTIAL REVERSAL OF OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Internal Transfers XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fees XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX  RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX FeeXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX  RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX XXXX  OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX XXXX  RECURRING PAYMENT AUTHORI ZED ON XXXX XXXX XXXX XXXX  Fees XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation