Consumer complaint received 2022-09-10
Company: Medical Data Systems, Inc.
State: NV
Product: Debt collection
Sub-product: Medical debt
Issue: Written notification about debt
Sub-issue: Didn't receive notice of right to dispute

Complaint:
Todays Date : XX/XX/XXXX To : Complaint Department Medical Revenue Service XXXX XXXX XXXX XXXX, XXXX  XXXX XXXX : XXXX Re : Dispute Medical Collection on Credit Report To whom may concern, I am writing this letter to you in request that the charges from XXXX XXXX XXXX XXXX be immediately dropped and updated as removed from my Credit Report. 

The account reflects an alleged remaining debt in the amount of {$5100.00} from XX/XX/XXXX. 

This medical collection is inaccurate and should be considered obsolete for the following reasons : I had walked in the hospital and they immediately noticed my XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. The first thing they asked me was my government name and if I had insurance. Then, some nurses at a glance looked at my XXXX  on my forehead and took me to a chair in the hallway. Not a private room or a clinical room to at least clean me up, but just a chair in the middle of a hallway where patients would just pass by & stare. I thought to myself I would just be there for only a moment until I was seen, but instead I sat there for 4 hours waiting to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX at the bare minimum. At this point, I was disappointed with the lack of care and consideration. I am an XXXX XXXX XXXX  who was just left there alone in XXXX XXXX XXXX XXXX XXXX with no idea what was going on, but obviously it wasnt that urgent for them to see me. It wasnt until I stood up and was going to walk out that a nurse saw and asked where I was going. She said she would send someone over to me now to help me 5 hours later & only because I said I was going to leave. I still waited another 30 minutes until they saw me. I was cleaned up, given a few XXXX  and was done within 20 minutes. You would think if you go to an emergency hospital and they see you walk in with a XXXX XXXX they would take you more seriously. Of course the first thing they did without fail was bill the insurance {$12000.00}. My insurance covered {$7400.00} leaving me with the charges of {$5100.00} which is absolutely ridiculous!!! The cost, terrible care and experience, the service they provided & long wait doesnt add up to {$12000.00}. I would like to see an actual itemized receipt/breakdown of what they are charging for. Also, youd think for the little service they performed the hospital would be content with making {$7400.00} from my insurance. With all being said, I am requesting that the full medical collection debt of {$5100.00} be canceled and removed from my credit report. I can not afford this nor do I think its a valid charge. 

I have attached the credit collection report and photos of my injury on that day for additional reference. Please investigate this further as soon as possible. 

Thank you so much for your attention to this matter. 

XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation