Consumer complaint received 2022-01-20
Company: PENNYMAC LOAN SERVICES, LLC.
State: MI
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Complaint, XXXX and XXXX On XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) and XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( renamed in XXXX as XXXX ) located at XXXX XXXX XXXX XXXX, XXXX XXXX sent me fatally defective Modification package and false Partial Claim with XXXX, acting under PennyMac name. 
XXXX XXXX expects me to sign these documents by XX/XX/XXXX. 

However, I do not understand terms and the real nature of these documents and from whom they are coming. 

I have rights to receive disclosures and explanations about this Modification from the authorized person who approved it ; the amounts to be modified and conduct personal inspection of my original Note which is still missing. 

For example, this modification lacks any name of a person or a company who approved it. I have to sign and return it to XXXX at XXXX location. Why XXXX 's XXXX handles my " modification '' if another company - PennyMac - claims to be a Servicer responsible for this " modification ''? 

" Modification '' has higher interest rate XXXX XXXX while my current non-existing loan rate is XXXX XXXX. Morever, I every day received offers for refinancing under XXXX XXXX  or less. Why XXXX XXXX offered me predatory modification which will increase my payments, not reduce it. 

XXXX XXXX makes my monthly gifts to unknown to me Investment Bank [ likely XXXX XXXX ] even higher than before. 

This modification extends payments for my virtual loan to another XXXX months while under CARES Act it must be for time of forbearance, or at most for XXXX months. 

I am reasonably concerned about my new involuntary donations schedule for undisclosed XXXX XXXX Bank for next XXXX years since according to XXXX vs. XXXX XXXX, PennyMac, XXXX 's modificationby " PennyMac '' of non-exsiting XXXX " loan '' with XXXX resulted in a very profitable collection and foreclosure. 

XXXX XXXX XXXX XXXX XXXX whom Servicer PennyMac give my payments to distribute to Investors PennyMac is not even mentioned in any capacity. Did XXXX approved this modification? It must be disclosed to me since XXXX as Trustee is in charge of all financial affairs of XXXX XXXX XXXX XXXX where my loan is pooled by the original independent from money XXXX XXXX Mortgage. 
My partial claim with XXXX is named as XXXX XXXX and looks drastically different than a similar false claim prepared by XXXX XXXX for XXXX XXXX. 
XXXX XXXX claim states XXXX XXXX XXXX not assumable without XXXX Approval while PennyMacs states merely XXXX XXXX This Mortgage lacks the name of the individual preparer which is a violation of XXXX recording rules. My loan with XXXX was not recorded until someone put name of the person who originated it. 

My new payments to fake lender PennyMac needs to be sent to XXXX XXXX XXXX XXXX XXXX XXXX ( who is constantly sued for customers XXXX ) in the same XXXX XXXX XXXX XXXX XXXX  as XXXX XXXX. 

I need explanations why and by whom XXXX XXXX XXXX XXXXXXXX is authorized to collect my payments for XXXX partial claim if PennyMac claims to be a Servicer who collects my money. 

Modification Agreement lacks the name of the Investor. 

It has the same number as XXXX but the Investor claims to be PennyMac. Why PennyMac is acting as XXXX? 
This Partial Claim is based on alleged delinquency of my interest and escrow while did not mention principal. Which means that PennyMac whose name is designated by XXXX as the mortgagee under a mortgage is NOT the sole owner of the debt [ if exists ] and is not the owner of even a part of the claimed debt, which does not exist. 
I pulled XXXX XXXX  XXXX from XXXX XXXX recorded in XX/XX/XXXX. It evidenced that XXXX XXXX was not the owner of the alleged debt or the Note but merely holder of [ some ] records with the Seller XXXX ; and obviously did not received any money from XXXX Mortgage or XXXX XXXX on my behalf. Who was the Lender for XXXX and who received my money at the closing which I promised to repay? 
The amount of Partial Claim with XXXX is inaccurate and unclear to me. It needs to be verified by VA and XXXX XXXX  XXXX XXXX XXXX, and this is why I need your answer to my XXXX asap, so I can understand terms and amounts of XXXX XXXX Modification and Partial Claim with XXXX 


I demand you to expedite my XXXX as soon as possible to help me to understand XXXX XXXX XXXX ; his relationship to my loan and his partial claim with XXXX. 

XXXX : XXXX Please disclose the name of the Company and its individual Agent who approved this Modification and Partial Claim with XXXX. Please provide their business address ; phone number, email address. 

XXXX. Please provide me an XXXX from XXXX XXXX XXXX XXXX XXXX and its authorized agent who approved and authorized this Modification and Partial Claim XXXX. Please state full corporate name for XXXX and explain why XXXX handles this " Modification '' and Partial Claim if PennyMac claims to be a Servicer who is responsible for modification and partial claim. 

4. Please explain why this Modification has higher interest rate XXXX XXXX while my current non-existing loan rate is XXXX XXXX ; and who decided to charge this rate from me XXXX Please explain why this modification is extended for XXXX years if CARES Act provides only period of forebearance to be added to modifications, which is at most XXXX months. Please disclose the name of authority who approved this extended period of modification XXXX. Please state full name of the Investor, its mailing address and the name of its authorized officer. Please disclose if this Investor is the owner of my alleged debt and my creditor. 

XXXX Please disclose the name of individual preparer of my XXXX  Partial Claim XXXX Please explain why this Partical Claim is labeled as XXXX XXXX instead of XXXX Partial Claim Mortgage and does not bear language is not assumable without XXXX  approval XXXX. Please explain why this Partial Claim is based on alleged delinquency of my interest and escrow while did not mention principal. Does it mean that PennyMac whose name is designated by XXXX as the mortgagee is not the owner of even a part of the claimed debt, which does not exist? 

XXXX Please explain why my payments will be received by XXXX XXXX XXXX XXXX XXXX XXXX if PennyMac claims to be a Servicer who collects my payments. 

XXXX Please explain how amounts of this Partial Claim were calculated and the name of the agent who conducted this accounting. 

XXXX Please state date, time and place where I can inspect my Original and full assigned Note, in presence of an authorized Agent of my Creditor who owns the account receivable for my alleged loan. 

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Company response to consumer: Closed with explanation