Consumer complaint received 2023-04-04
Company: CAPITAL ONE FINANCIAL CORPORATION
State: NY
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-issue: Credit card company isn't resolving a dispute about a purchase on your statement

Complaint:
Dear Consumer Financial Protection Bureau, I am writing to you today to request your assistance in resolving a serious matter that has caused me significant financial harm. I am the victim of an employment scam that has resulted in my credit card now having money stating i owe and i have filed disputes on both in which which are for the same exact amount of {$1000.00} to two separate individuals aka criminals, and I fear that I may also be the victim of identity theft. 

This sophisticated scam has affected me for more than six weeks now, and I have filed reports with all governmental regulatory agencies, including the FBI. I have provided all documentation to support my assertion, including proof that I was hired via email, sent an offer letter during this process, I was instructed to send personal funds for office equipment for my remote office to 'vendors, ' which I now know were criminals impersonating high-level executives at a global billion-dollar company. which is another crime in the state of NY All emails, XXXX XXXX, IP addresses, bank accounts, and more can be traced, and I have attached all relevant documentation to this letter. but so far no one has done anything to help nor stop these criminals and help me -the victim. 

As a result of this scam, my credit card in which i disputed these two fraudalent charges were pending until recently where now one is still pending the other they wildly absurdly rewarded the criminals stating i owe this money which is insane. its literally in black and white how i was scammed. ALL my facts and proof doesn't show anything. something clearly isn't right here nor have then read viewed all proof and documentation because anyone that would would easily see that I am 100 % a victim of employment fraud and every word screenshot hire letter interview official contact and more proves that. I always pay my bills in full and on time take a look at my credit report. and my bills that I contd to pay and struggle so hard with. I will NOT be responsible for someone illegally scamming me and stealing my money thats crazy. I was instructed to send personal funds by criminals for a new job I was so excited about. i'm the VICTIM here. 
This scam is so viral that major job sites such as XXXX, XXXX, and XXXX have put " Beware of '' in certain job descriptions and specifically stating they would never ask what the criminals did of me. I can attach this proof as well if need be. 

I am reaching out to you today to request your assistance in forwarding on my proof, my case, and my legal rights. I will employ legal aid to assist in this matter as well. I urgently need your assistance in resolving this matter as soon as possible. 

Thank you for your attention to this matter. 





ps. its also weird that I sent alot of money to two separate people for same exact amount within minutes of each other that ive never sent money to before and i even stated it was for office equipment and that I was instructed to do so by my new employer. all this is documented as well. funny how the bank didnt flag it or find it odd or acknowledge that I stated what it was for and by whom

Company response to consumer: Closed with explanation