Consumer complaint received 2019-09-18
Company: RevMD Partners, LLC.
State: SC
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
On XX/XX/XXXX I received a call from RevMD Partners, attempted to collect a debt for a medical bill in the amount of {$100.00}. They shared with me that the bill was for original creditor XXXX XXXX / XXXX XXXX XXXX, and that it covered three dates of service, XX/XX/XXXX {$17.00}, XX/XX/XXXX {$40.00}, and XX/XX/XXXX {$45.00}. I informed them that I am just XXXX years old now, and that for the dates of service mentioned, I would have been a minor and not the financially responsible party. They told me that since I am XXXX now, I am legally responsible for these bills ( from when I was XXXX years old ) and threatened that if I didn't pay it they would take collections action. I asserted my belief that they were mistaken on the legal responsibility for any alleged balance, and asked to speak to a supervisor. In talking to supervisor ( " XXXX '' ) I was again told that because I am XXXX NOW, that I am responsible for this balance from 5 years ago. I asked for the details for the collection agency that was contacting me and expressed my intention to file a formal complaint for the misinformation and legal threats made against me. RevMD Partners, XXXX XXXX XXXX XXXX XXXX, XXXX, IL XXXX, phone # XXXX, tax ID # XXXX. Additionally, I was provided with a phone # of XXXX to contact the original creditor. I have now spent more than 6 hours on the phone attempting to uncover what this alleged balance is for. I have talked with representatives at the phone # that RevMD provided ( XXXX ) who have assured me there is no open balance in collections. I have taken it upon myself to further contact other publicly available phone numbers for XXXX XXXX XXXX - both hospital related patient accounts and physician group related accounts - they have told me the same and that XXXX XXXX XXXX is not any provider they recognize. Proactively, I thought XXXX may be related to " XXXX XXXX XXXX XXXX XXXX - so I proactively have contacted every provider 's office I can think of whom I have ever had services from. Again, both on the physician 's side, and hospital side of all accounts - they all tell me there is no open balance, and nothing has been turned over to collections. I called RevMD back to share this information with them, and was told that there is no additional information they can give me about this debt to identify the provider, but that perhaps since I was a minor at the time of service, I should call again to these providers I reached out to and ask them to search under my mother 's name as she would have been the guarantor. I did so - again, no one has any record of any outstanding balance being turned over to a collections agency. I have now spent more than 6 hours trying to get to the bottom of this, and RevMD 's position on it remains that I am legally responsible for this balance and if I don't pay it they'll take collection action against me. I'd like to formally request they be reprimanded for their unethical and invalid remarks that I bear any financial responsibility for a medical debt incurred at such a young age. For their inability to substantiate the debt, or provide even the factual original creditor. I request that this balance be removed from any collections activity with no further threat to resume such unethical and illegal acts.

Company response to consumer: Closed with explanation