Consumer complaint received 2020-05-18
Company: National Management Recovery Corp. (NMRC)
State: OH
Product: Debt collection
Sub-product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened to sue you for very old debt

Complaint:
On XX/XX/2020 at XXXX I received a call from the number XXXX and a male who identified himself as XXXX XXXX stated that he was from " location services '' and was looking to locate me. He knew my name and address. He gave me a phone number and case number for company named " XXXX XXXX '' He would not give me an address or any other identifying information. I was directed to call XXXX XXXX to " find out what's going on ''. He was cordial and straight forward during that phone call. I was unable to call the company at the time as I was working, and " XXXX '' called my phone 4 more times between XXXX and XXXX XXXX. I answered the final call, and he answered with " What's going on, What do you think you are doing? '' this is paraphrased as my memory is not perfect. I explained that I would not be making any transactions without written documentation, and would call the company when I was finished working. He was not polite during this phone call, and angrily stated that he had given me a chance, and would be on his way to " serve me documents ''. I told him " fine '', and he then stated " Good luck in court! '' and there was the sound of a phone slamming down. 

I did call the company identified as a XXXX XXXX but was a little flustered, and do not recall who I spoke to there. The number I called was XXXX and a female answered the phone. She knew my name and social security number. She stated that they had hired a location company to find me, and that my case was in " mediation ''. I informed her of the interaction with the man who was in contact with me. I informed her that there would be no exchange of money or transactions without written proof of this debt, and their right to collect on it. She stated the name of the original creditor, and stated that it had gone to a different collection agency, and then was sent to them for collection. She claimed that there were charges against me, and wanted to know if I would voluntarily " take care of this today. '' I again stated that I would not be making any agreements until I was sent written documentation of their ability to collect the debt. She again explained that I would get that with this " documentation that this man would be delivering '', but then it would be too late, and I would need to go to court. I again refused to give any financial information, and requested information to be sent out via mail. She then also said " Good luck in court. '' and there was another sound of slamming down the phone. 

This is the second time I have experienced this, although I fell for the first one, and paid them because I was uninformed. I have heard many stories like this since. I am still not convinced that someone will not show up at my house. I don't know whether or not the debt is valid because I was refused documentation. I do however, know how lawsuits for debt generally work, and they don't happen in the way that this went down.

Company response to consumer: Closed with explanation