Consumer complaint received 2018-04-30
Company: BQ & Associates, P.C., L.L.O.
State: MO
Product: Debt collection
Sub-product: I do not know
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Dear CFPB, I have reviewed the letter sent by Brumbaugh & Quandahl dated XX/XX/XXXX on complaint # XXXX denying my allegation. Because the issue is long. I will address only two details and provide evidence. I expect Brumbaugh & Quandahl to be detailed as well because I want to show how Brumbaugh & Quandahl should not have existed in the State of Missouri, let alone operate a business because their consistent misrepresentation of fact is an abuse to the legal profession and Missourians. I want to show how Brumbaugh & Quandahl has violated Federal laws, and are now illegal to operate. 

At this point there will be need to request proof by sending evidence to every claim made by Brumbaugh and Quandahl. 


The two point I will make and attached proof to which I demand a formal apology in writing from Brumbaugh & Quandahl is in the false claims about letters in which they clearly misrepresented. 
The second point will be in their poor attention to details, misrepresentation of material facts and violating Missouri Tax law. 

Brumbaugh & Quandahl wrote : Brumbaugh & Quandahl clearly states that it received a letter on XX/XX/XXXX. The letter received on XX/XX/XXXX was dated XX/XX/XXXX. 

On complaint number : XXXX. Brumbaugh & Quandahl first claimed a letter dated XX/XX/XXXX existed. Proof was requested and they provided a letter dated XX/XX/XXXX. They further stated they received a letter on XX/XX/XXXX. What they stated was the letter dated XX/XX/XXXX was received XX/XX/XXXX. On further investigation from the United Postal Service, below is a trace of the letter sent and time received. 
Review evidence below and attachment please. 

Delivered Tracking # : XXXX Recipient Address : Brumbaugh & Quandahl XXXX XXXX XXXX XXXX XXXX XXXX XXXX NE XXXX Your item was picked up at a postal facility at XXXX XXXX on XX/XX/XXXX in XXXX, NE XXXX. 
1. 
Arrived at Unit, XX/XX/XXXX, XXXX XXXX, XXXX, NE XXXX 2. 
In Transit to Next Facility, XX/XX/XXXX 3. 
Departed USPS Regional Destination Facility, XX/XX/XXXX, XXXX XXXX, XXXX NE DISTRIBUTION CENTER 4. 
Arrived at USPS Regional Destination Facility, XX/XX/XXXX, XXXX XXXX, XXXX NE DISTRIBUTION CENTER 5. 
Departed USPS Regional Facility, XX/XX/XXXX, XXXX XXXX, XXXX AZ DISTRIBUTION CENTER 6. 
Arrived at USPS Regional Origin Facility, XX/XX/XXXX, XXXX XXXX, XXXX AZ DISTRIBUTION CENTER 7. 
Accepted at USPS Regional Origin Facility, XX/XX/XXXX, XXXX XXXX, XXXX AZ DISTRIBUTION CENTER 8. 
Pre-Shipment Info Sent to USPS, USPS Awaiting Item, XX/XX/XXXX I clearly stated all communication must be done in writing. ( Attached is the proof of when the letter they claimed was received ). Remember they claimed they received a letter from XXXX XXXX on XX/XX/XXXX. 
With the evidence provided above, can Brumbaugh & Quandahl send a letter of apology to the CFPB and clearly apologize for misrepresenting information on a government website? I demand an apology if no evidence is provided to counter the claim. 

Again, I clearly stated that Brumbaugh & Quandahl has violated Missouri law in the past and can not be trusted. 
( Attached is their Business Character from the Missouri State Website attached ). 

It is not enough for them to closed my account and cease all illegal collections. All claims they have made should, and will be investigated. I have decided to be more detailed to ensure companies like these Brumbaugh & Quandahl do not take advantage of Missourians by violating federal laws and our legal ethics. It is a shame they wrote XXXX XXXX XXXX and when I pointed it out on my letter, they didnt know the difference between XXXX XXXX XXXX XXXX and XXXX XXXX XXXX. Their lack of attention to details is design to take advantage of Missourians. At this point, I would encourage Brumbaugh & Quandahl to hire an attorney to understand writings. It is absurd and disturbing for a firm not to know the difference between XXXX XXXX XXXX and XXXX XXXX XXXX XXXX. I am disturbed on the premise on which their legal system is built. 

With the evidence provided above. I request a formal apology from Brumbaugh & Quandahl detailing why they have misrepresented mail and denied not violating Missouri Tax law twice in the past.

Yours truly, XXXX XXXX.

Company response to consumer: Closed with explanation