Consumer complaint received 2019-10-13
Company: GLA Collection Company, Inc.
State: TN
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Dear Sirs/Madam, XX/XX/XXXX I am contacting you because of a bill from a hospital in KY that I was not at and did not sign papers stating that I would be the reasonable party for the bill. 
I received a bill from XXXX XXXX XXXX XXXX in XXXX, KY in XXXX of XXXX. Upon investigating what this was for I found that my daughter went to this hospital while I was in XXXX, TN. I did not take her to this hospital and I have never set foot in this hospital. I contacted the hospital on the XXXX of XXXX and explained to them that I was not there and that I was not reasonable for her health cost because she was over 18 and I never signed anything for her. I spoke with a XXXX at XXXX XXXX that day and was told that they would address it. I called again on XX/XX/XXXX and spoke with an XXXX at XXXX at XXXX and they stated they would contact me regarding this bill. I never heard from them. I called again on XX/XX/XXXX at XXXX and spoke with a young man at XXXX and was told I could not speak with the supervisor. On XX/XX/XXXX I spoke with a XXXX at XXXX was supposed to get a letter from them saying it was withdrew from XXXX or XXXX. I never received that letter and had thought it was taken care of. XX/XX/XXXX I received a letter form the GLA Collection Company in regards to this bill. I contacted them in XX/XX/XXXX XXXX and spoke with a XXXX, and I submitted a letter to them and it was submitted for removal from my credit report. I called again on XX/XX/XXXX and spoke with a XXXX and did receive a letter dated XX/XX/XXXX stating that the account was placed on my credit report in error and was to be removed. After checking my credit report it was not on my credit. I thought it was resolved. 

On XX/XX/XXXX I received another collection notice from XXXX XXXX XXXX in reference to the same bill. Again calling on XX/XX/XXXX at XXXX pm XXXX and speaking with a XXXX and stating I was not reasonable for the fact she was over 18, I did not take her to that hospital and did not sign anything. I was not reasonable. I also sought out the advice of an attorney and was told to tell them they were in violation of the fair debt collection act. I gave them the attorneys name and phone number and ended the conversation, I did not hear from them again. 
In XXXX of XXXX or so I got another notice from XXXX XXXX XXXX in regards to the same bill. I contacted my attorney and was instructed to just ignore it. So I did. 
On XX/XX/XXXX I have received yet another notice and I was contacted that there was a change on my credit report by this company for the amount of {$2400.00} and was put there by the XXXX XXXX XXXX. 

I have heard that these things can be sold over and over and over. But when does it become harassment? I have had to deal with this for the past six years and was supposed to have been resolved five years ago. 

Please what can I do?

Company public response: Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company response to consumer: Closed with explanation