Consumer complaint received 2019-09-07
Company: EQUIFAX, INC.
State: AZ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
Equifax data breach compensation Sent to Equifax in response to recent email Are you XXXX kidding me? You make billions off of unsuspecting consumers and then you dont have a system that can prevent data breach? The court rules you need to pay those affected and then you turn around and make a claim that I shouldve had some form of credit monitoring in place at the time of the data breach.? That is unbelievable and utter XXXX. There is not a single law that requires I have a credit monitoring service. The data breach is your responsibility. And only your responsibility. This is unbelievable. Pay me and other consumers who have requested the compensation now. The rest of this is XXXX and you guys are unbelievable. 

This has been filed with the federal consumer protection bureau. 

Sent from XXXX XXXX  for XXXX On Friday, XX/XX/2019, XXXX XXXX, Equifax Breach Settlement Administrator XXXX wrote XXXX Your Claim Number : XXXX According to our records, you filed a claim for alternative compensation of up to {$120.00} in connection with the Equifax data breach settlement and certified on the claim form that you had some form of credit monitoring or protection in place and will continue to have the credit monitoring in place for a minimum of six months from the date of your claim filing. 
You must either verify or amend your claim by XX/XX/2019. 

If you do not, your claim for alternative compensation will be denied. 
To verify your claim for alternative compensation, you must provide the name of your credit monitoring service that you had in place when you filed your claim. 
- OR - You can amend your claim to request free credit monitoring instead of alternative compensation. 
The easiest way to verify or amend your claim is by visiting the official Settlement Website here. 

The amount you receive in connection with your alternative compensation claim may be significantly reduced depending on how many valid claims are ultimately submitted by other class members for this relief. Based on the number of potentially valid claims that have been submitted to date, payments of these benefits likely will be substantially lowered and will be distributed on a proportional basis if the settlement becomes final. Depending on the number of valid claims that are filed, the amount you receive for alternative compensation may be a small percentage of your initial claim. 

Please note that if you do not take action by XX/XX/2019, your claim for alternative compensation will be denied. 

You can also verify or amend your claim by sending us a letter stating either the name of the credit monitoring service you had in place when you filed your claim or that you wish to amend your claim to select credit monitoring instead. Please include your full name, claim number from the top of this email, and zip code to the address below : In re Equifax Data Breach Settlement c/o XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WA XXXX Further information about your rights and options, including the right to exclude yourself from the settlement, is available at XXXX. 

This email is from the Court-appointed settlement administrator, not Equifax. Please do not contact Equifax with questions. To contact the settlement administrator, click here. 

Email Disclaimer The Equifax Data Breach Settlement Administrator will never ask you to provide sensitive information, such as, your Social Security Number or Tax ID, Bank Account Number, Credit Card Number, Drivers License or Passport Number, or Password, etc. via email. All email communications sent by the Equifax Data Breach Settlement Administrator OR on behalf of the settlement administrator will originate from  XXXX, the official email address of the settlement. If you receive an email which you suspect to be fraudulent, do not reply or do anything it instructs you to do, but immediately forward it to XXXX. 
To unsubscribe, please click on the following link : unsubscribe

Company response to consumer: Closed with explanation