Consumer complaint received 2019-09-27
Company: HUNTINGTON NATIONAL BANK, THE
State: PA
Product: Checking or savings account
Sub-product: Savings account
Issue: Managing an account
Sub-issue: Deposits and withdrawals

Complaint:
On XX/XX/2019 the Huntington Bank ; my Huntington Relationship Money Market Account ; initiated my Bank-to-Bank transfer to XXXX XXXX XXXX, Savings, in the amount of {$250000.00} which shows in process at of XX/XX/2019. However, I received suspicious failed login attempts which have been verified to my XXXX account ( three times ) documented and shortly thereafter emails from Huntington stating ( SCHEDULED ) - Transfer Details Item # : XXXX Amount : {$250000.00}, From : Huntington Relationship Money Market xxxxxxxxxxx To : XXXX XXXX XXXX, Savings xxxxxxxxxxxx, Service : Three Business Day - OutBound, we received your request on XX/XX/2019. You should expect to see the funds in the destination account within 3 business days. The timing can vary, however, depending on the institution. If there is a problem with executing your request, we will notify you both by email and on the Bank-to-Bank Transfer Funds tab. 

Then, another email roughly 12 hours later states : we have temporarily suspended your XXXX XXXX XXXX, Savings account for the Bank-to-Bank Transfer service. 
Please contact us at XXXX ( XXXX ) to re-activate your suspended account. 
Email ID : XXXX. This is regarding your transaction request referenced below : Transfer Details, Item # : XXXX, Amount : {$250000.00} From : Huntington Relationship Money Market xxxxxxxxxxx, To : XXXX XXXX XXXX, Savings xxxxxxxxxxxx, we were unable to complete your transaction ; therefore, the funds have been returned to your Huntington Relationship Money Market xxxxxxxxxxx account. Please expect to see the funds in the account within the next 3 business days.Email ID : XXXX Huntington National Bank was personally called and I spoke with XXXX - HUNTINGTON EMPLOYEE ON XX/XX/2019 WHO IN REMARKS TO OUR CONVERSATION REFERENCE ID NUMBER TO NOTATIONAL POINTS ON ACCOUNT PER XXXX : XXXX XX/XX/2019 RECORDED CONVERSATION. FEDERAL RESERVE INVALID ACCOUNT HOLDER. There way to re-activate the suspension other than per XXXX voluntarily going into a Huntington Branch with a XXXX statement in hand to show that the account belongs to me, more so over, XXXX stated that I could not make any Bank-to-Bank transfers from any other account I have linked from the MMA account, period and there was nothing I could do about this. Huntington National Bank has violated my consumer rights and banking agreements set forth in the account by restricting myself to be able to move or transfer funds and essentially attempting to own said funds by freezing them and not paying me interest. 

XXXX stated that the Federal Reserve sent a message to Huntington National Bank that states only Invalid Account Holder. There is no other information he could or was willing to provide or evidence. I informed XXXX there is absolutely no reason why there would be any discrepancy because any prior transactions were approved between these banks before without issue too include the confirmation of adding the bank account for bank-to-bank eligiblity for verification. The account was not listed prior to the transfer as suspended or anything as such. 

In this instance, Huntington wrongfully suspended my account and the transfer is improperly being held by Huntington in which I believe in criminal error and a way to retain a scheme to hold the funds without paying the 2.27 % rate on the account. Because they have done this and are holding the funds then I will be due interest from the time it has been idled PLUS INCURRED DAMAGES OF ONE MORE MONTH OF INTEREST AUTOMATICALLY added into my account at the the full amount of funds held in the MMA prior to the bank-to-bank transfer on XX/XX/2019. The damages are result of not having access to my funds. The Annual Percentage Yield Earned of 2.27 % on the account is earned for that period requesting additional month as well as a courtesy for this error. 

Also, Huntington National Bank must provide evidence for validation displaying that there actually states INVALID ACCOUNT HOLDER from the US Federal Reserve and all laws under this regulation they have abided to in this matter which allows Huntington Bank to hold into said funds in a continuous pending status In Process in which I have uploaded Huntington Terms of Transfer Statuses Processing - The status Processing will show once the transfer has been released for processing, whereas per the supposed Federal Reserve of INVALID ACCOUNT HOLDER another term would be applied, in another words the transfer is still processing. 

In this instance it appears that Huntington National Bank has cuddled the funds for their own financial gain unless they can demonstrate fully otherwise. It was confirmed with XXXX XXXX XXXX that there should not be any discrepancies to any extent that would impede this transfer. A Huntington employee may have acted fraudulently. 

Due to the discrepancies, it can be assumed that Huntington National Bank has potentially commingled funds and as a result of all prior issues resolved into misled advertisements and account guarantees which have been validated then all matters to report to all federal, state and local regulatory authorities. 

If Huntington National Fails to provide actual transcript copy of message ( s ) from  the Federal Reserve then it can be conferred they acted in criminal behavior recklessly under Racketeering.

Company response to consumer: Closed with monetary relief