Consumer complaint received 2021-09-06
Company: CBA of GA, Inc.
State: GA
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
7 years ago as it says on my credit report ( XXXX, XXXX, ) My mother stole & used my identity yet again. This was her 3/4th time doing so ( this time with XXXX  ). 1 was a check she had stolen from me & wrote to the dentist 's office. I went to XXXX  because I was unaware of the check when the bank called said the sig wasn't mine. Cancel the check they said! So I did I spent 2 days in XXXX  my very 1st time in XXXX  because of her. I had to be transported to the county she wrote it. during the middle of a bad storm, It was 50 min away. After this, ( 2 ) she decides to get power in my name. She never paid the bill. Then she reconnected it herself. Which left me to pay her an even larger bill. I never knew she did it until the day my boss showed me a letter taking my paycheck for her almost {$1600.00} power bill They garnished my check. I'm guessing at XXXX she got a phone, cable & whatever else she wanted in my name?! Idk what all she really got? I never saw a bill for any of it nor was I ware it was in my name. I didn't know she had done this until I saw it on my credit report! ( XXXX ). I have called XXXX & their collections company many times over 7 yrs Does no good! I have disputed it through every credit agency. I have sent proof I didn't live there @ time she did this Nothing! This has stopped me & my children from living our best life more than once. I can't buy a home big enough for my family. We saved money bought a brand new camper and have been living in it for the last yr in a half. To save more money for a down payment on a home the size we need. Because I can't get approved for the home we need because of this. I cant rent a home because they see this and say no!! I can't get the new equipment my company needs for not being approved for it because of this stupid bill that isn't mine! So many times it has stopped me from growing and being able to get what I needed for my kids or business!!! And I'm sure I have paid extra for things I could get because of it!! Every time I have called both companies have been super rude and will not even hear me out before going off on me. It was set to be removed in XX/XX/XXXX now it says XX/XX/XXXX? Even after Me every month filing on this that it isn't mine. I still get turned down why???? I keep getting letters saying it's staying on there. This is my last try if they don't remove it this time I am going to get a lawyer and let the world know how bad this has been for me and my family as a single mother of XXXX children! I work very hard for what I have & pay my bills on time. Even after this is removed I will have to do the same with another account on there still because of my mother. I just feel like XXXX  doesn't care about anyone or whose life they ruin they just want the money that's owned even if the wrong person pays it. XXXX  has never tried to contact me or even see what was going on with it nor has the collection agency CBA of GA INC has been nothing but heartless rude. Having been cussed out by one of their male employees him saying it will never be removed. I just want it removed so that my kids can have a bigger home with room to play and so we can move past this. With it removed I will have a better chance at getting approved for the home we need with less money down meaning we can move sooner.

Company response to consumer: Closed with explanation