Consumer complaint received 2018-07-20
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State: CA
Product: Debt collection
Sub-product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
hank you for your complaint XXXX about PORTFOLIO RECOVERY ASSOCIATES INC. 
I have no knowledge of this debt what so ever. My ID was stolen, I explained many times to you ( XXXX XXXX XXXX ) per the harassment and abuse and when I go on XXXX  and XXXX   the statute of limitation is up for California. This is four years. I sent repeated notices, one of them was certified mail to you signed by somebody in the office XX/XX/XXXX XXXX XXXX. I received the paperwork from the return of address little green card return to sender. Disregard everything no knowledge what the debt is regarding to. I contacted XXXX  XXXX XXXX about the XXXX out of my bank account last year- they basically disregarding anything I had to say. Thought it was over and here we are again. I am about ready to go the post office and again send certified mail another handwritten letter with the sections they are violation and everything else. 
The individual name is : XXXX XXXX XXXX XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Phone Number : XXXX I try to go online and dispute it with the credit reporting company ( XXXX ), basically go online and ask you dispute any of the items. It wont allow me to dispute anything it brings up error. I also explained to Mr. XXXX hes in violation a law fair debt collection practices violating section 806 harassment and abuse. I had to block their number on many different occasion through my XXXX account. Its like a robocall claiming they are trying to collect a debt. 
The debt they are trying to collect has been disputed and resolved. On the error/dispute it brings up we are unable to submit your request online. 
Submitted STATUS Submitted to the CFPB on XX/XX/XXXX PRODUCT Debt collection ISSUE Attempts to collect debt not owedXX/XX/XXXX XXXX I have reapeatedly respond to this debt and you continuously harras, emotionally abuse, bully me. I have filed a previous claim XXXX with this agency with my instructions. No further explanation is needed. I have no knowledge of this debt what so ever. My ID was stolen, I explained many times to you ( XXXX XXXX XXXX ) per the harassment and abuse and when I go on XXXX and XXXX   the statute of limitation is up for California. This is four years. I sent repeated notices, one of them was certified mail to you signed by somebody in the office XX/XX/XXXX XXXX XXXX. I received the paperwork from the return of address little green card return to sender. Disregard everything no knowledge what the debt is regarding to. I contacted XXXX  XXXX XXXX about the XXXX out of my bank account last year- they basically disregarding anything I had to say. Thought it was over and here we are again. I am about ready to go the post office and again send certified mail another handwritten letter with the sections they are violation and everything else. The individual name is : XXXX XXXX XXXX XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX Phone Number : XXXX I try to go online and dispute it with the credit reporting company ( XXXX ), basically go online and ask you dispute any of the items. It wont allow me to dispute anything it brings up error. I also explained to Mr. XXXX hes in violation a law fair debt collection practices violating section 806 harassment and abuse. I had to block their number on many different occasion through my XXXX account. Its like a robocall claiming they are trying to collect a debt. The debt they are trying to collect has been disputed and resolved. On the error/dispute it brings up we are unable to submit your request online. 
Submitted to the CFPB on XX/XX/XXXX PRODUCT Debt collection ISSUE Attempts to collect debt not owed

Company response to consumer: Closed with explanation