Consumer complaint received 2022-01-22
Company: Weltman, Weinberg & Reis Co., L.P.A.
State: OH
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
In XX/XX/XXXX, I received from XXXX XXXX XXXX an Alias Summons filed by Weltman, Weinberg & Reis/Attorney XXXX XXXX XXXX XXXX case # XXXX, claiming that I owedXXXX XXXX Tax years dated back to XXXX, for acct # XXXX, in the amount of {$2500.00}. Iresponded to WWR in a letter dated XX/XX/XXXX letting them know that I disagreed and that I would be contacting the Ohio Attorney General. At which time, WWR removed Attorney XXXX from the court case and WWR changed my account # XXXXbalance from {$2500.00} to {$1000.00}. ****Please see attachment dated XX/XX/XXXX. 

In XX/XX/XXXX, I continued to speak and work with The City of XXXX Tax Dept, and I submitted my W-2 's for tax years dated back to XXXX. And I submitted a money order # XXXX for {$120.00} for tax year XXXX.The City of XXXX Tax Department responded and told me that they received my w-2 forms and my payment, and that they completed adjusting my account, and they explained to me that my account balance is zero for tax years XXXX, XXXX, XXXX, XXXX, XXXXThe City of XXXX Tax Department told me that they would communicate my account adjustments to WWR.The XXXX Tax Department also told me that I only owe for tax year XXXX, {$360.00}. And I was provided an Amended Statement dated XX/XX/XXXX for acct # XXXX, which states that for tax year XXXX balance {$0.00}, XXXX {$360.00}. **** please see attachment dated XX/XX/XXXX. 

In XX/XX/XXXX, I received from XXXX Municipal Court a Summary Judgment filed by WWR and Attorney XXXX XXXX, case # XXXX, acct # XXXX, stating that I owe for tax years dated back to XXXX, the amount of {$1000.00}. WWR attached to their request a statement dated XX/XX/XXXX, acct # XXXX *****please see enclosed attachment. On XX/XX/XXXX, I submitted a complaint to the Ohio Attorney General, complaint # XXXX and I received an email response from the Ohio Attorney General stating my complaint was submitted to XXXXfor their review. I was assigned XXXX  complaint # XXXX, and responded with the statement " The XXXX XXXX has closed your complaint as they have determined is beyond their purview. '' And the XXXX  closed my complaint. 
On XX/XX/XXXX, I spoke with XXXX Tax Department/ Tax Comptroller XXXX XXXX and he stated to me in his own words " that I do not owe any taxes for year XXXX. '' Despite the fact that Weltman, Weinberg & Reis ( WWR ) must follow federal laws, they've neglected to perform within the standards to which the Federal Debt Collection Practice Act ( FDCPA ) holds them. WWR continues to be deceptive including they're false claims to The XXXX Municipal Court that I failed /refused to pay taxes for XXXX, XXXX. And WWR continue to attempt to collect a debt that is not owed.WWR is retaliating against me for filing a complaint against them for unfair and fraudulent tactics. Especially, on XX/XX/XXXX, when I tried accessing my account through the WWR portal it prompts that it does not recognize my account number. And when I called WWR to seek assistance with this issue, I was told that I no longer have access to the portal, and when I attempted to make a payment over the phone, I am now being told that my account was noted " to be paid by mail only. '' When I requested to speak with a supervisor, the supervisor made me verify my name and address 3 times, and when I asked why am I being asked to provide my information more than once, I was told that because I would not verify my information a 3rd time, that they will not confirm the mailing address for payments. To date, WWR will not add my payments to my account, esp for tax year XXXX, money order # XXXX dated XX/XX/XXXX {$50.00}. And for these reasons I believe that WWR is in violation of my rights under the FDCPA.

Company response to consumer: Closed with explanation