Consumer complaint received 2021-05-25
Company: SELECT PORTFOLIO SERVICING, INC.
State: FL
Product: Debt collection
Sub-product: I do not know
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Allow me to once again respond to Select Portfolio Servicing 's ( SPS ) false claims. 

SPS states, " We have billed for Brokers Price Opinions, Property Inspections, Foreclosure Attorney Fees and Foreclosure Costs. These items are allowed under the terms of the origination documentation, and the Estate is responsible to repay the fees. '' First of all, SPS never made a legitimate claim against the estate of XXXX XXXX XXXX, so I'm not sure how the estate can be responsible for anything SPS alleges. Secondly, SPS has been in frequent contact with executor of the estate. Property inspections are unwarranted and fraudulent per previous lawsuits filed against SPS. Also, BPOs are riddled with errors, e.g., the property has no well, one BPO has repairs needed, others do not, property is not the property described in any of the alleged notes and several state 1.5 acres and others state .25 acres. BPOs are completely fabricated and erroneous. And thirdly, persons conducting inspections are trespassing on private property by their own admission. Although they state they leave pamphlets at the door, not one has been discovered. Cease and desist any and all inspections/BPOs immediately. 

SPS states, " Please know that the XXXX County disbursements reflected as paid prior to the county receiving our payments, and as a result, the payments we sent have been voided, and the funds were retrieved on the escrow account as of XX/XX/XXXX. '' Not sure how that can be, there is no escrow or account. SPS admits they closed an escrow account based on executor 's request due to the fact it was erroneous. 

SPS states, " Please know that correspondence is being sent to the property address of XXXX XXXX, XXXX, NY XXXX. '' Correspondence has never been sent to address SPS states. There is no mailbox at that location. A completely fabricated statement. 

SPS states, " SPS is confident that the servicing of the loan by SPS has been compliant with all applicable state and federal regulations. '' Not sure that is the case. On XX/XX/XXXX, the Estate of XXXX XXXX XXXX received correspondence from SPS stating, " ... This letter is to notify you that the ownership of your mortgage loan has changed. The terms of your mortgage loan have not changed ... '' " ... The ownership of your mortgage loan has been transferred to XXXX XXXX XXXX effective XX/XX/XXXX. XXXX XXXX XXXX does not make mortgage loans but instead purchases, or is otherwise assigned, mortgage loans from lenders and other entities ... '' If that is the case, then why is there a XXXX XXXX XXXX Assignment ( XXXX ), holders of XXXX XXXX XXXX, dated XX/XX/XXXX filed with the XXXX County, XXXX  XXXX XXXX. This assignment is fraudulent and needs to be removed from County records, along with a Corporate Assignment of Mortgage, dated XX/XX/XXXX. SPS has been made aware and is aware of my disagreement with these erroneous documents. Please remove immediately.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation