Consumer complaint received 2019-10-22
Company: Medical Business Bureau
State: IL
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
XXXXPrint complaint Closed Submitted Status Submitted to the CFPB on XXXXProductDebt collectionIssueWritten notification about debt We received your complaint. Thank you. 

We will review your complaint. Depending on what we find, we will typically : Send your complaint to the company for a response ; or Send your complaint to another state or federal agency, or help you get in touch with your state or local consumer protection office ; or Let you know if we need more information to continue our work. 



YOUR COMPLAINT There are two debts on my credit report that I am unable to discern exactly what the debt is for or who it is from? It is medical it seems. I have and had two ( 2 ) insurance companies. One paid health plan and the other is Veterans Administration and surely covers all emergency related costs. Was a claim denied? Please provide evidence. What is the original invoice and for what. Both debts are within 100 dollars of each other and filed on the same day? Are they duplicates? Please advise Attachmentsletter to Consumer Finance XXXX ( 13.5 KB ) View full complaint Sent to company Status Sent to company on XX/XX/XXXX We've sent your complaint to the company, and we will let you know when they respond. 

Their response should include the steps they took, or will take, to address your complaint. 

Companies generally respond in 15 days. In some cases, the company will let you know their response is in progress and provide a final response in 60 days. 






Company responded Status Company responded on XXXXResponse TypeClosed with explanation Company 's Response The accounts are for XXXX XXXX   in the amount of XXXX for services on XX/XX/XXXX for an emergency room visit. The other account was for services on XX/XX/XXXX in the amount of XXXX and was also an emergency room visit. We do not show any payments from insurance on the accounts. We are requesting an itemized bill from XXXX XXXX and will mail to the consumer. 





Feedback provided Status Feedback provided on  XX/XX/XXXX Your feedback The companys response addressed all of my issuesNoADDITIONAL COMMENTS I filed a complaint, it was investigated and you were told they would send evidence of my debt, the invoice ( s ) etc. All they did was send me an invoice stating I owed money to them. See attached. I ask for proof of debt, is that so out of reach? I dispute that I have this alleged debt. The collection agency implies or states this is medical, and I know the ONLY medical I would engage in is emergency room, as I am a XXXX XXXX Service-Connected XXXX vet. Further aside from the V.A. paying any emergency debt I also have another health insurance policy. I can not get this company to take negative marks off my credit report and IF there is any real or true debt I will address it with the V.A. and  insurance company. Is there any original debt with my signature? and correctly filed with my insurance company / VA as a claim? I understand the companys response to my complaintNoThe company did what they said they would do with my complaintNoADDITIONAL COMMENTS it. MB B Medical Business Bureau XXXX XXXX  XXXX XXXX XXXX, IL XXXX Phone Number : ( XXXX ) XXXX Your account has been assigned to us for collection. Mail your payment for the full amount. This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose. Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days after receiving this notice, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request this office in writing within 30 days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor. Creditor to whom the debt is owed : XXXX XXXX Patient Name : XXXX XXXX Statement Date : XX/XX/XXXX Account # : XXXX Total Due : {$1800.00} Service Date Creditor 's Account Number Amount XX/XX/XXXX XXXX {$990.00} XX/XX/XXXX XXXX {$890.00} Total : {$1800.00} What happens now?

Company response to consumer: Closed with explanation