Consumer complaint received 2019-12-05
Company: EQUIFAX, INC.
State: CT
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-issue: Other problem getting your report or credit score

Complaint:
Equifax Information Services LLCXXXX XXXX XXXXXXXX, GA XXXXThe company named Equifax Information Services LLC, Deleted 25 account from my Equifax Credit report. My credit score was an XXXX on XX/XX/2019, and because I have no account showing on my Equifax Credit report my credit score dropped to a XXXX. I called Equifax the company on XX/XX/2019 I spoke to a rep who said that I don’t have any accounts reported or listed on my Equifax credit report, and that this is per the Creditor. I asked the rep how do I go from having 25 accounts listed on my Equifax report 3 months ago and now having zero accounts not listed on the credit report. I explain to her that the 25 accounts are still active and that they should be showing on my Equifax report. The rep said that I need to reach out to each creditor to let them know that my accounts are not being report to Equifax. This should be the job of Equifax to investigate and not take decisions that will hurt the consumers credit. My wife, and I have been saving money to buy a house, and we are getting ready to apply for a Mortgage. The company Equifax Information Services LLC has wrongfully manipulated by credit history in a careless way. I am asking for the Consumer Financial Protection Bureau to investigate Equifax Information Services LLC negligent wrongful handling of my credit history. I this report I will provide all the creditors that were deleted my Equifax credit report, and I will attach the Equifax creditor reports showing zero information for my credit. It takes a long time to establish credit and to establish a good score. I want for Equifax Information Services LLC to re-instate all my 25 accounts, FIX MY CREDIT SCORE, and to show accountability for the errors and problems that they have caused. XXXX  Account – XXXX  - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTUS DEPT. OF EDUCATION XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX credit card - XXXX  EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX XXXX XXXX  - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX – XXXX  - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX- XXXX….XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX- XXXX XXXX-XXXX- EQUIFAX DELETE ACCOUNTXXXX XXXX – - EQUIFAX DELETE ACCOUNTXXXX -  XXXX  - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX – EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX- EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX – - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX XXXX –  EQUIFAX DELETE ACCOUNTXXXX  –   EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX - EQUIFAX DELETE ACCOUNTXXXX XXXX XXXX XXXX - EQUIFAX DELETE ACCOUNT

Company response to consumer: Closed with explanation