Consumer complaint received 2019-04-20
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX, Michigan XXXX Phone : XXXX Email : XXXX Social : XXXX TransUnion : Manager Dear Mr.or M. Mrs. or To  whom it May Concern ... 
Management .... 


Would you please help me, ... Attached is a copy of my identity. In XXXX of XXXX I had written TransUnion and sent by mail my banking statements so you also have my further Identity from my last main documents Within the XX/XX/XXXX documents I sent is a letter asking that things on my report to be fixed. I had spoken to the Office of The President and asked that my hard and soft inquires along with everything else I wrote in my letter that I nee fixed several items. It was obvious that there have been many, many mortgages companies pulling my credit. Reviewing the hard inquires with me you agreed and ask that I send in a letter as to what was wrong in which I did. 

My hard inquires are totally nothing that I did or allowed. My identity was stolen twice. i asked that no fraud or freezes at this time be allowed as I am working with the Sheriff 's department trying to catch the perpetrator. So Please do not add fraud or a credit freeze on my account I will secure my account fully in the not to long distant. 

Also, I notice on my report or file that XXXX XXXX XXXX is missing XXXX 's payments on time in full. I spoke to XXXX XXXX XXXX XXXX they told me that they sent in payment to TransUnion. Would you please check this out for me. Would you please make sure both credit cards XXXX XXXX ending in XXXX and XXXX are reporting separately. I hired an Attorney to help me get the collections removed and so far he is doing a great job. However, that has already cost me XXXX dollars. The Attorney told me he could get the Hard Inquires and Soft inquires off my report but the fee would be another XXXX dollar retainer. Because I have been so injured and having under gone multiple surgeries I just don't have that kind of money sitting around. The Attorney also said I could file and lawsuit since my identity has been stolen twice. I'm just too ill to accomplish a feat like that right now. I'm hoping you can look on my report as I don't know what the heck is going on but hard inquires there are a zillion credit checks mortgage companies and others that I never initialized. 

There is some one called XXXX XXXX they just are having a field day with my file. I suppose also the folks who got my identity I'm sure tried to buy something using my name. Please work with me ... If it is the fact you want me to say ( Not Mine ) I'll say it Not Mine to ever thing on both Hard and Soft Inquires except XXXX XXXX XXXX  and the two XXXX XXXX Cards ending in XXXX and XXXX. I'm sorry if your asking me to go through each company it would just be so difficult especial with the amount of mortgage company inquiries. I did speak with a very nice lady from XXXX you told my that the mortgage companies have gone wild on my reports. XXXX and XXXX have or are removing my hard inquires. I'm do to go back in the hospital on XX/XX/XXXX and I'd like to get this fixed. 

Enclosing ; I'm also asking that any disputes that are lingering on my file be release and stopped on my report be stopped except hard and soft inquires. I would like to apply for more credit in the future as I have been gravely ill and have somewhat recovery. Before I go into XXXX again next month I would like to have this taken care of. If it means taking the dispute of both my XXXX XXXX all maters except hard and soft inquires please do so. The last time I disputed XXXX XXXX they took three months to notify me that I was disputing them through I'm okay with that. 

Thank you very much and Best Regards, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation