Consumer complaint received 2018-08-01
Company: RoundPoint Mortgage Servicing LLC
State: TX
Product: Mortgage
Sub-product: VA mortgage
Issue: Struggling to pay mortgage

Complaint:
On Friday XXXX XXXX I received a letter from XXXX XXXX XXXX XXXX XXXX at my temporary address XXXX XXXX XXXXXXXX XXXX, California and it was a certified letter, that I signed to received at US Postal Office in XXXX. 

Letter states that Round Point is selling my home at auction in XXXX County on XXXX XXXX and I will be put out of my house with Texas Sheriff and will be out on the streets of XXXX, Texas, homeless and with no shelter. 

I am XXXX Lifetime, Retired and a XXXX XXXX Honorable Military Veteran. I  respectfully like to stay in my lovely home and live in peace and retired with my XXXX Pains and prescribed Medications. 
A requested VA Loan modifications has been applied with former VA Lender XXXX XXXX XXXX in XXXX, New Jersey, and they denied loan modification and sold or transferred Va Loan to Round Point, because the Fraud, corruptions and scandal on VA Loan, since XX/XX/XXXX till Present. 
XXXXXXXX XXXX and XXXX XXXX builders of Texas jointly did a unlawful Federal and State violation of inflanting the appraisal value of my new XXXX XXXX construction built between XXXX and XXXX. 
The evidence of this unlawful acts from VA and Lender has been given to Federal Government. 
To make my mortgage more affordable under {$1800.00} a month the purchase of my home has to be under {$240000.00}, at around {$160000.00} as a home in my community in XXXX, Texas sold for {$160000.00} on XXXX with 5 bedrooms ,2 bath ,3,100 sq.ft built in XXXX and home wasn't a foreclosure or short sale as all Texas Licensed Real Estate Agents stated. 
My home doesn't have upgrades of {$50000.00} to {$80000.00} and my home is available for inspection for the Federal Government and the FBI Investigations. 
Even though my home loan is in default since XX/XX/XXXX till Present, the corruptions and Fraud and Scandal will not go away and why should I keep paying for a loan that is in fraud and violation of Federal and State Laws.? 

I am in California having my XXXX Medical treatments with my Primary XXXX XXXX XXXX in XXXX, California who conducted XXXX on me in XXXX and a XXXXXXXX XXXX was perform on my surgically Right Shoulder Rotator Cuff and XXXX XXXX reveals a slight tear from XXXX of XXXX. 
I love to return to my home and my wonderful neighbors, but there is also a issue of my home needing a emergency repairs in the interior, because of Plumbing Water leak inside of the walls. 
XXXX home builders of Texas didn't want to fix my home and my home is devastated with molds and unliveable because my XXXX and health. 
I like to stay in a hotel in XXXX, Texas until my home is repaired and all my furnitures in my home is replaced. 
XXXX XXXX of Texas will not provide financial assistance for repairs and financial assistance, so I can purchase new furnitures in my home. 
Also, my home has never been vacated as I have been living in my home alone since XX/XX/XXXX till Present. 

I will send Round Point Mortgage my application for VA Loan modification to save my home and we will see if lender and investors supports me on my ADA Disability Civil Rights Act under the Department of Justice and as a XXXX XXXX Military Veteran. 
Will Round Point Mortgage provide me with financial assistance Grants of around {$45000.00} to have Target Remodeling of Texas fix my home interior issues of uncircumstances of XXXX XXXX. 
I wasn't at home when incident occurred as I have been in California since XX/XX/XXXX till Present for my XXXX XXXX XXXX treatments with XXXX  XXXX. 
Respectfully, once my VA Mortgage be reduce to at least {$800.00} to {$900.00} with property taxes and Homeowners insurance it will provide me with a financial relief. 

I will send Foreclosure documents from Round Point Law firm by email to CFPB.My good friend and neighbor Deacon at chiurch XXXX XXXX is watching my home until I return to my home in Texas from my XXXX Treatments. 
I pray that Round Point Law fir and investors supports me on my ADA Disability and support me as a Military Veteran. 
Very Urgent Matters. Very Urgent Matters.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation