Consumer complaint received 2018-03-14
Company: RS Clark and Associates, Inc.
State: TX
Product: Debt collection
Sub-product: Mortgage debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I recently responded to the company 's response to my original complaint ( complaint # XXXX ), but I'm still unclear the charges because of several things and want this matter further investigated. 

1. My rent was nowhere near {$1700.00} so why does the statement show that amount? My rent was around {$1100.00}, no more than {$1200.00}. 
2. How were the late fees calculated? I gave notice of my move out the end of XX/XX/2014 when I lost my job. I started my new job XX/XX/2014 and moved out the middle of XXXX. My 60 day notice was given so what are the late fees and what are the dates of those late fees? I didn't get evicted because i left after my notice was given. 
3. Please explain the reletting fee and how it was calculated and why. It should be calculated only if the landlord was unable to lease the apartment and i know XXXX XXXX is an extremely popular community, even with waiting lists at times, so i doubt leasing the apartment was an issue. When was it re-leased and was the landlord actively trying to rent the apartment? 
4. Please send me a copy of the lease I signed.

5. The water and sewer fees are different. At the top of the statement it shows {$50.00} for each utility but at the bottom it shows a different, lesser amount for the same dates of service. 

I'm not at all satisfied with this statement that " randomly '' appeared after 4 years AND only after i filed a complaint with Consumer Finance 3 days ago! 

I'm also distraught at the fact that I've disputed the {$12000.00} amount for the last few years with all 3 credit bureaus with no resolution from the collection company or XXXX XXXX other than it showing on my credit report as " correct '' when it wasn't and this was proven today. 

I knew the amount was incorrect which is why I've disputed it so many times over the last few years but only until i filed complaint # XXXX was anything done to prove what I've known the whole time. 

I've missed opportunities on potential homes due to the incorrect info on my credit report and feel that the false information that has been showing for years is a direct reflection of the mishandling of this account and complete disregard for me as a consumer! 

This has stressed me out and I'm utterly disgusted at the way I've been treated and the countless times my requests have been disregarded. 

I'm not disputing the fact that i owe something but I'm not sure what i truly owe and this situation clearly shows that XXXX XXXX and RS  Clark don't know either. If they did know then the {$12000.00} that has been on my credit report would have been found as incorrect a long time ago and NOT randomly today after the complaint was filed! 

I'm willing to pay what i owe and feel is fair but the {$12000.00} falsely reported on my credit report the last 3 years wasn't fair, the {$6000.00} RS Clark tried to bully me into paying last month when I called them wasn't fair and the {$5700.00} you all have " randomly '' come up with is also unfair! Nor was the ONE missed payment fair that was reported on my credit report last month after i was bullied into paying {$6000.00} to RS Clark ( but refused to do so because i wasn't given a statement even after i asked ) that DROPPED my credit score 40 points!!!!! 

I want this removed from my credit report due to the inaccuracies then and now!!!! You all can even keep my deposit, I don't want it. I just want this off my credit, a letter saying it's been removed from my credit and my life back. That's it, that's all.

Company response to consumer: Closed with explanation