Consumer complaint received 2017-10-03
Company: WELLS FARGO & COMPANY
State: CA
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage

Complaint:
XX/XX/XXXX On XX/XX/XXXX, I XXXX XXXX from WFHM contacted around XXXX am PST to let me know that she was not done investigating the wrongful loan modification denials, overcharges and wrongful foreclosure that took place on XX/XX/XXXX 

I told her I can make her life easier and offered to provide a table that I did about the wrongful loan modification denials and how WFHM was misusing the US TREASURY formula NPV to WRONGFULLY deny loan modifications. I sent her tables of my income, appraised value and reason for denial. 

I sent her a few pages of the loan modifications denial letters stating that they had to use the government formula to calculate the NVP, this was a complex formula and the data input could not be dispute. 

I also sent her the Notice of Default recorded XX/XX/XXXX,  which had a false declaration of compliance, which not only violated the SB 900, but quoted the California Civil Code Section 2923.55 ( c ) and 2923.55 ( b ) ( c ), The DECLARATION OF COMPLIANCE was signed on XX/XX/XXXX under penalty of perjury and the NOD was recorded on XX/XX/XXXX. Therefore, the thirty days or more had not passes since the " interview '' to assess my finances took place. This " interview '' never took place and I was never given an opportunity allowed under the law. 

The due process under the law was denied. A criminal has more protection under the law than a homeowner in default. I wish that in your records of data collector CFPB also includes that a homeowner in default there is no law that protects them and no government agency wants to really stop this type of fraud. WFHM has been on the news and brought in front of congress and the senate and fined millions and billions dollars, but we do not get any type of legal representation and the laws were not meant to be obey by the lenders. 

We as homeowners can not buy justice the way banks can buy injustice. 

XXXX XXXX, stated on Thursday XX/XX/XXXX that she would be sending a letter to the trustee to rescind the sale of my house. Since I am so used to only lies from WFHM, I would like to include this conversation to be part of my records.
Summary : 1 ) WFHM blames the treasure formula for the denials of the loan modification, the words used on the denial letters are " this is a complex formula or you can not dispute the government formula '' I guess you can not questions the government or the law according to WFHM.
2 ) Not only did WFHM puts the responsibility on our government when the reality is that i had a pick a payment loan, which had a provision for a loan modification and second THE ASSURANCE AGREEMENT SETTLEMENT also allowed for a loan modification from HAMP TIER1, 2 AND THE WFHM in-house loan modification program. Therefore, WFHM misled me and many other homeowners that it was the US treasury that was getting in the way of obtaining a loan  modification.
3 ) The declaration of compliance was also quoting the government laws making it legal and binding to the court and to the homeowners. WFHM seemed to be following the law, which is completely false. It is quiet interesting that a lender can lie and misused the law to lie and nothing happens to them. However, a regular citizen will be put in jail for forgery, perjury and quoting the law to lie to a consumer. 

Lastly, I want to make sure that XXXX XXXX will be hold responsible to provide the letter she said she would sent to rescind the wrongful foreclosure.
WFHM has been allowed to continue its corruption for too long. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation