Consumer complaint received 2018-07-11
Company: I.Q. DATA INTERNATIONAL, INC.
State: GA
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Indicated you were committing crime by not paying debt

Complaint:
My name : XXXX XXXX XXXX, my family - Myself, my wife XXXX XXXX, My XXXX yrs old daughter and XXXX yrs old son We have a legal representative who has been helping but he also has lost hope now - Mr. XXXX XXXX XXXX XXXX XXXX, XXXX XXXX We want to complain about IQ Data International Inc.  Located at XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX - XXXX. Phone - XXXX extn : XXXX website : http : //www.iqdata-inc.com This is a so called debt collection company which was hired by XXXX - Apartment Management company. XXXX - Apartment management company Representative as of today : XXXX XXXX, Specialist accounts receivable department email : XXXX, ph : XXXX Address : XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX - XXXX This is a complaint in response to the response we recieved on XX/XX/XXXX to our complaint XXXX from IQ international Data Inc representing XXXX the apartment management company. 

The company submitted documents that indicated that we had signed a lease agreement that shows that we had agreed to the terms of Bed bugs. 
Referring to the documents that IQ international submitted, We would like to comment on it further. 
The document as evident shows that the lease was generated and signed by us on XX/XX/XXXX for us to occupy unit XXXX. The bed bug addendum was generated on XX/XX/XXXX and signed by us. We were asked to sign that agreement as a " formality ''. We were told that " There is not such issue of bed bugs '' but we ask our tenants to sign one. Apparently that document that we signed on XX/XX/XXXX stated in the words that " we as tenants were informed that we need to independently get an inspection for bed bugs. We have 48 hrs from the time we were handed the keys to complete this inspection and report if any problems arise. '' Please pay attention that we were made to sign this after the expiration of 48 hrs of handing over the keys. So technically we had no time to get the inspection done for bed bugs. 

That is not all to the story. The keys that we were given on XX/XX/XXXX did not work when we tried to get into the apartment to move in on the night of XX/XX/XXXX. When we informed the XXXX management about it in the morning of XX/XX/XXXX, they informed us that the locks needed to be changed so the keys we were given will not work. We willl be provided the new keys on XX/XX/XXXX. It was then when we went to collect the keys on XX/XX/XXXX that we were asked to sign the bed bug addendum and then were handed over the keys. So from the time we signed the lease to the time we signed the bed bug addendum which had the 48 hrs lapse clause 2 things happened a ) the locks got changed so that we could not enter the unit XXXX at all b ) XXXX management made sure that 48 hrs had elapsed before they would make us sign the bed bug addendum so that we would technically have no time to get the inspection done If you refer to our prior complaints it is very evident that a ) XXXX played a very clever and sound game to get us to pay for bed bugs that they had found in unit XXXX prior to our moving in. They had forced us to rent only that unit b ) they got back to us and made us pay for the losses they incurred due to their negligence c ) made sure we were so troubled that we would leave the community If it were not for the electronic foot prints - XXXX would have made a nice dinner of us and gobbled up. 

The claim still exists for this fraudulent activity of XXXX and the debt collection agency despite us trying to amicably resolve the issue and bringing it to their attention the timeline and the events. 

Being a big corporation, XXXX feels and thinks it can be as negligent as 'it ' wants to be. 
XXXX authorities have a big ego of being a " CAPITALIST MONARCH '' of rental properties and property management, ready to make slaves out of its tenants dare they not give in to their negligence - " No one should dare question or contradict XXXX 's actions ''. 

Being a CAPITALIST MONARCH still does not make them right. Their fault is evident from he documents submitted by them against us. We do not have to come up with any evidence against them. If presented in the court of Law their documents they submitted against us will make them accept their wrong. 

Even the XXXX of XXXX accepts its fault when so publicly evident. Not accepting their fault and not dropping the collections makes XXXX look worse. Instead by dropping the collections they could possible take a higher ground stand by admitting their own mistake and rel sieving us of any reponsibilites. Even the bible and Christianity forgives those who admit their mistakes. However, today 's CORPORATE CULTURE of XXXX seems to be practicing Beyond and Against the RELIGION, ETHICS and COMMON SENSE CODE OF CONDUCT from mold issue to bed bugs that is all XXXX has demonstrated is how much it can practice against RELIGION, STATE OF XXXX CODE OF HOTELS AND CONDOMINIUMS, CODE OF CONDUCT OF ITS OWN POLICY, ETHICS OF RENTAL PROPERTIES. 

We don't mind giving them immunity to any lawsuits regarding these issues in the future fi that is what they are worried about. We have mentioned that over and over again in our communications. We have attempted ways to amicably resolve the issues but in vain. 
IF XXXX OR IQ INTERNATIONAL DATA Inc. IS HUNGRY FOR MONEY WE OFFERRED TO PAY XXXXUSD, but that is all we can offer to this CAPITALIST MONARCH as we think of XXXX .

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation