Consumer complaint received 2023-06-18
Company: Fairway Independent Mortgage Corporation
State: TX
Product: Money transfer, virtual currency, or money service
Sub-product: International money transfer
Issue: Fraud or scam

Complaint:
I'm in the process of buying a home and I saw a home I was interested in. I was then connected to a realtor, who's name I choose to keep confidential here for now. She introduced me to XXXX XXXX who asked me to provide my credentials to receive a pre-approval for a home. I explained to XXXX that I was private, she assured me that using the social was the only way to purchase a home. I told her I would like to use my exemption. XXXX used my social and pulled my credit. I was not even sure about the home at the time and was still looking. I noticed a pull on my credit and wondered why when we were not even done with the application process nor looking for the desired home. Next thing I know I get a letter in the mail stating congratulations on my prequalification approval for over {$400000.00}. I had moved on to an offer on another home I saw, with the same realtor, because I decided to make an offer on another home, and she told me I didn't need XXXX with the way I was trying to purchase. I sent in an offer to Fairway Coporate office for XXXX because the home I was interested in was more of what I was looking for. I explained in my offer letter that it must have been a misunderstanding from XXXX since she used my credit, and I wanted to do the offer with the CFO of the company. I was sure this was the way to present my offer. I sent a negotiable cashier check in the mail registered, to the corporate office. NO one responded. I did this between XXXX and the CFO for about a month. XXXX sent me in connection with the attorney who handles the affairs of the company by the name of XXXX XXXX who told me she would be responding instead of XXXX. My last letter from XXXX was returned. I requested I requested XXXX 's credentials and she refused ; I also sent her my credentials. I found hers online. I later again tried reaching out to XXXX Who is the CFO of the company in whom the check was registered to. No response. Last letter returned. I tried to find someone to report this matter to and a representative by the name of XXXX XXXX was gracious enough to help move the matter forward right back to XXXX. I then since receiving her credentials, told her about the matter and she said to me, " You know better than to solicit the office with those documents, when the documents clearly say, if it were not possible to return them within 3 days untorn or used or it would be considered used by the CFO or company. I never received any response from the offer. I tried explaining to the said Attorney and nothing was accomplished by the methods used. I am submitting this complaint based on facts. I will present all evidence needed to have my securities returned to me, used for the purpose sent out, or repaid to me, because according to Federal Reserve XXXX Notes, securities can be sold along with the application at the federal reserve, and according to XXXX XXXX 1933 we are still in bankruptcy, along with public law XXXX XXXX, XXXX, XXXX stat and the Bills of Exchange Act, along with my credentials I am able to make presentments. I will seek out all methods before taking further actions to receive the justice I deserve. A police report was filed on missing securities.

Company response to consumer: Closed with explanation