Consumer complaint received 2018-08-12
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: CA
Product: Money transfer, virtual currency, or money service
Sub-product: International money transfer
Issue: Fraud or scam

Complaint:
I received a scam email from someone pretending to be Bank of America New York. The email describes a large amount of money  to be credited to my account, and that they only need to confirm it with my contact information and bank account details. 

Here is the email that sent it : XXXX Below is the content of the email : XXXX XXXX XXXX XXXX. 
Bank of America. 
Branch Offices New York XXXX XXXX, XXXX XXXX. 
NY XXXX, USA. 
Vice Chairman on Investment Banking Director, Credit Control Dept. 


TELEGRAPHIC TRANSFER NOTICE We are hereby officially notify you concerning your fund telegraphic Transfer through our bank, Bank of America, New York, to your bank account, which has been officially approved by the management of XXXX XXXX XXXX ( XXXX ) to credit the sum of US {$18.00} XXXX into your bank account. 

Note that I have started processing your payment and every thing concerning the immediate remittance of your funds will be carried out within the shortest possible time from the time we received your? Below needed information. 

Also be informed that the Governor of XXXX XXXX  XXXX ( XXXX ) will sign on your payment advice and a copy of the advice will be sent to the XXXX XXXX in XXXX for some record purposes. Meanwhile your information and your full contact details were received from our research manager, XXXX XXXX on your behalf to XXXX  for immediate release of your fund This fund was part of the lodged Late President XXXX XXXX of XXXX XXXX XXXX with XXXX XXXX XXXX XXXX, which the XXXX XXXX has decided to distribute it generously to help few lucky individuals and the American Government is in agreement with the XXXX XXXX to distribute the fund to 700 hundred thousand people in America,  XXXX & XXXX in other to help improve their businesses. 

Therefore, reconfirm the aforesaid information accurately, because this office can not afford to be held liable for any wrong transfer of funds or liable of any fund credited into an unknown account. 

These are the information we needed to be reconfirmed by you. 

1.Your Full Bank Account Details 2.Your Direct Cell or office phone to reach you 3.Your address of locations 4.Your full Name Finally, you are required to reconfirm directly to me the above information to enable me use it to process your bill of payment. 

Your quick response shall be mostly appreciated ; all your response should be directed through our alternative email address for the immediate attention of the credit control department.

Yours Faithfully , XXXX XXXX XXXX XXXX. 

Vice Chairman, Director, Credit /Telex Department . 





































, Click here to view the fund page for HonorarysI XXXX XXXX XXXX XXXXXXXX & XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX If you no longer wish to receive email messages sent from your friends on behalf of this organization, please click here or paste this URL into your browser : XXXX XXXX XXXX XXXX XXXX   XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation