Consumer complaint received 2019-03-13
Company: MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC
State: CA
Product: Money transfer, virtual currency, or money service
Sub-product: International money transfer
Issue: Fraud or scam

Complaint:
This complaint is about discrimination against me and my wife in the involvement of Moneygram preventing me from using their service under the guise that Moneygram is protecting me from fraud.It 's  difficult to understand since my wife and I were married in XXXX XXXX, Nevada in XXXX and have known each other for twenty years and that I was the proposed sender in XXXX XXXX, California and my wife, XXXX XXXX XXXX, the receiver in XXXX XXXX.At XXXX PST today XX/XX/XXXX, I spoke with XXXX in XXXX, thereafter I spoke with XXXX from an Escalation dept at XXXX who created case # XXXX and referred me to leave kiosk no.XXXX in XXXX , XXXX XXXX and travel to XXXX XXXX XXXX and attempt to send my XXXX dollar transaction to my wife which was declined by Moneygram and that that transfer was for my wife that was necessary to pay for XXXX XXXX, replace the broken washing machine and to get a new upgraded telephone to handle areas that lacked cell coverage where XXXX works as a XXXX  to a XXXX XXXX who was XXXX  and XXXX on duty. 
At XXXX XXXX pst I spoke to XXXX in the XXXX who explained that Moneygram had decided to protect me from fraud and would not allow the transaction from anywhere. 
It's interesting to note that I have been in finance, real estate and marketing : that part of my work is protecting others from fraud.I include a list of satisfied customers, the composition of XXXX XXXX.that began my career 30 years ago on XXXX XXXX XXXX  XXXX birthday.I include this to demonstrate to let you know that there is no reason under the sun that I as a private businessman would ever need protection from fraud from my wife in particular or ever in general.As you can see the early customers that gave written permission for me to use them as a group of satisfied customers of mine.All of the mostly deceased were protected by me, that is I looked out for their financial and land interests.They are historical figures of business and history in XXXX XXXX and the entire world.So why would I need protecting from fraud from my wife of 16 years.What Moneygram is exercising is a discriminatory policy against me and possibly XXXX XXXX and my wife a XXXX XXXX.Today I work in finance and real estate protecting and promoting the interests of others and my client list is private.Moneygram should learn that in order for them to operate in the USA that discrimination in the provision of financial services is a serious crime and is not tolerated and that to provide money transfer services in the USA is a privilege not a right and that this right is not extended to those who practice criminal discrimination while offering services to the public.So even the idea that I could need protection from fraud is ridiculous, when my entire career is built upon the care and protection of others in financial land dealings and that my client lists are veritable who's who of the richest landowners of all time who selected me to watch over and promote their interests, and I do the exact same business for other living private clients today, so the assertions and legitimacy of MONEYGRAMS CLAIM OF PROTECTING ME FROM FRAUD IS LUDICROUS, FALSE, AND DISCRIMINATORY

Company response to consumer: Closed with explanation