Consumer complaint received 2021-03-25
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State: DC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
To Whom It May Concern : I have disputed a delinquent charge that was originally XXXX XXXX, then XXXX Bank d/b/a as XXXX XXXX Credit. I had established an online line of credit in XXXX with Bill Me Later, which later became XXXX  XXXX Credit. The line of credit was not a credit card account. I never have a credit card for either bank. From XXXX to XXXX I utilized the line of credit for several purchases that were mostly interest-free as long as the balances were paid in full within usually six months from the date of purchase. When I made the last payment of {$3.00} to XXXX XXXX Credit on XX/XX/XXXX, I considered it the last payment to close out the account. I did not understand what the {$3.00} represented because I had not, nor would I have charged such a minuscule amount. 
During this same period of time, I also used XXXX XXXX as a transfer agent to shield my online cash purchases that were paid from my XXXX XXXX personal account. This did not involve any credit extensions to me, because they were all cash payments taken from my bank account. I never had a problem with the payment being paid to the merchants ever. 
However, on XX/XX/XXXX, XXXX I was notified by XXXX XXXX  Credit that effective on XX/XX/XXXX, that the lender of my XXXX XXXX Credit account would become XXXX XXXX. I did not see this as affecting me because I had sufficiently paid my XXXX XXXX Credit account in full on XX/XX/XXXX, as I stated above. 

That notwithstanding, XXXX/XXXX XXXX somehow usurped my online cash XXXX XXXX transfer agency account and charged my closed XXXX XXXX Credit account in XX/XX/XXXX for XXXX separate XXXX  rides totaling {$37.00}. See below as appears on a consolidated statement from XXXX XXXX Credit : XX/XX/XXXX - {$1.00} paid from my bank account, XX/XX/XXXX - {$7.00} XXXX  pending, XX/XX/XXXX - {$7.00} XXXX  pending, XX/XX/XXXX - {$6.00} XXXX  Ride, XX/XX/XXXX - {$5.00} XXXX  pending, XX/XX/XXXX - {$9.00} XXXX  pending. 

The XXXX charges were to be paid through the XXXX XXXX transfer facility that is linked to my XXXX XXXX Bank account. Rather, XXXX XXXX  assumed the ownership of XXXX XXXX  and proceeded to obscure the two accounts, then adding interest to claim {$190.00}. This amount should have been taken out of my XXXX XXXX Bank Account. It was not a charge by me because I had closed my line of credit with Pay XXXX XXXX. Upon taking ownership of XXXX XXXX, XXXX XXXX  confounded 6 XXXX  charges of {$37.00}, parlayed it into {$190.00}, then sold that amount to a debt buyer, Portfolio Recovery Associates, LLC. Portfolio Recovery Associates, LLC has reported this to credit reporting agencies, which is negatively impacting my credit report. I always pay my obligations on time. This was accounting trickery by XXXX XXXX  to garner more profits. 

I believe this was a deliberately fraudulent act because my XXXX XXXX Bank account was always funded. If there is more documentation necessary, I will be pleased to provide it.

Company response to consumer: Closed with explanation