Consumer complaint received 2023-08-22
Company: Experian Information Solutions Inc.
State: IN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
XXXX XXXX XXXX Account number ; XXXX {$7900.00} late payments dates reported ; XXXX XXXX XXXX XXXX Account number XXXX XXXX {$93.00} late payments dates reported ; XX/XX/XXXX XXXX Account number ; XXXX {$960.00} late payments dates reported ; XX/XX/XXXX XXXX XXXX XXXX Account number ; XXXX Balance showing XXXX Under the Fair Credit Billing Act, specifically 15 U.S. Code 1666b - Timing of payments, a creditor may not threaten to report to any person adversely on the debtors credit rating or creditworthiness for nonpayment of the disputed amount, if the creditor has been notified, orally or in writing, that the amount is in dispute. 

I understand that during the investigation of my complaint, all necessary steps must be taken to ensure that the disputed amount does not affect my credit report. & the credit bureau did not lawful take the right steps to validate these account under the Fair credit billing Act. I never gave the consent to put my transactions on my public credit report and having privacy is a right. They violated my privacy by doing so in reporting these transactions of payments. 

XXXX XXXX XXXX Account number ; XXXX Balance ; {$7900.00} 15 U.S. Code 1662 - Advertising of downpayments and installments. I was approved for the full amount of the loan and still had to make a down payment. According to 15 USC 1605 the sum of all charges including the downpayment, insurance, and any extra taxes and fees. We did a customer credit transaction which as you know cash shouldnt be in this transaction. 15 U.S.C 1679 ( 82 ). They never gave me a full disclosure of my rights to rescind the contract as well as a misrepresentation of the finance charge. This XXXX XXXX account was also removed on date XX/XX/XXXX and section15 U.S.C 1681 ( i ) of the fair credit reporting act lays out requirements for them to reinsert accounts on my credit report states the credit bureau must send me notice within 5 days about the account reinserting back on my credit report & they have to explain what I can do to dispute this. They never sent me any notice of the account reporting back on my credit report. 


XXXX XXXXXXXX XXXX Account number ; XXXX Balance showing XXXX Another auto dealer & they did the same thing but I actually lost my car to an accident & at the time of when I first got the car I didnt have enough money to afford full coverage insurance on my car so I just paid cash for the insurance they gave me which was gap insurance but didnt let me know that the insurance was supposed to be in the sum of all charges including into my finance charge. So since I wasnt fully covered I lost my car they came and repossessed it which I will be sending my contracts over as well 15 U.S. Code 1662 - Advertising of downpayments and installments. I was approved for the full amount of the loan and still had to make a down payment. According to 15 USC 1605 the sum of all charges including the downpayment, insurance, and any extra taxes and fees. We did a customer credit transaction which as you know cash shouldnt be in this transaction. 15 U.S.C 1679 ( 82 ). They never gave me a full disclosure of my rights to rescind the contract as well as a misrepresentation of the finance charge. 

XXXX XXXX Account number ; XXXX This XXXX XXXX account was also removed on date XX/XX/XXXX and section15 U.S.C 1681 ( i ) of the fair credit reporting act lays out requirements for them to reinsert accounts on my credit report states the credit bureau must send me notice within 5 days about the account reinserting back on my credit report & they have to explain what I can do to dispute this. They never sent me any notice of the account reporting back on my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation