Consumer complaint received 2020-11-02
Company: Accurate Background
State: MD
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Incorrect information on your report
Sub-issue: Public record information inaccurate

Complaint:
My former roommate put out information that was inaccurate and has not been addressed in a court setting also she has missed court hearings on the matter. My partner and I have been personally affected by COVID 19 me working in the school systems my partner worked at XXXX. My partner who at the time was full time was no longer employed and my hours had been completely reduced because school was not in session and I received XXXX as compensation every week and this was to take care of rent which was XXXX a month and to actually survive as two weeks went by we were beginning to see that it would be hard to keep our home especially because our roommates were hassling us over paperwork getting signed and rent being paid even though it was abnormal for us to not pay on time being that we paid the most. So over the course of time I could only help to pay bills keep everyone comfortable as my partner did instacart to help pay for us to be able to eat. In the midst of everyone in the house naturally struggling I had a roommate who was not happy with late rent payments and was not polite nor understanding of the situation oddly. We had filed for unemployment but as we all know unemployment began to back up heavily and so we were unable to pay and be on time we kept up as well as we could. Essentially we ended up not being able to keep up long enough so we were asked to sign paperwork to ensure that we and neither would the other tenants be penalized by us not being able to pay rent in the full amount while we kept in close contact with XXXXXXXX XXXX XXXX and the owners of the home the roommate began to show signs of annoyed behavior with us as we ended our last few days at the home my partner and I ended up moving out our things on the XXXX of XXXX where an altercation between her and my roommate took place started with my roommate expressing to my sister who was helping us move out her issues with us and my partner didnt like the accusations being said she approached the roommate after being mocked due to her weight size and they then began for fight me in shock I go to pull my partner off because it was our last day and I was honestly disappointed that she allowed herself to get out of character especially because this was the day before our official move out day and we had lasted so long without any altercations no matter how uncomfortable we did feel. In the midst of me breaking the fight up the roommate is kicking back to back I get kicked in the process of pulling the two away from eachother with force used for my partner we were not surprised to get paper work from the courts about her because she fought however when I received paper work I was confused because I did not fight her. Later on that day after me and my partner had left the premises my partner and her father went back to the home to finish retrieving her items. XXXX enough she was able to walk in and do her last sweep thru and the next day my partner had also asked renters warehouse if it would be okay to return the house to retrieve the remainder of my items and she agreed. I could however my personals such as my ssn and my ID all missing along with some disheveled items of mine my roommate had trashed the room however me my partner and our mutual friend XXXX had helped me move out the remainder of my items. This to say she has written two false statements claiming I fought her and claiming we destroyed property all while she was home. I made sure to take pictures of documentation of messages emails etc because it shows the aggressor in this situation and after awhile of taking in the energy I refused to speak with her and would much rather allow renters to speak to her on the matter.

Company response to consumer: Closed with explanation