Consumer complaint received 2023-01-20
Company: Eastern Account Systems of Connecticut, Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
THE STATEMENT BELOW IS NOT A DUPLICATE COMPLAINT. I sent a initial complaint on Eastern Account Systems in regards to them trying to collect a debt I believe is fraudulent. I placed this on XX/XX/23 and received a response. I have moved from that matter and placed another complaint on the company because I believe they have violated my rights on a separate matter. On XX/XX/23 I placed a separate complaint on the same company ( Eastern account systems ) for obtaining my credit report improperly and the malpractice that took place in regards to that. My XXXX  complaint was disregard due to the claim that is was a duplicate of my previous complaint. IN NO WAY WAS THIS A RESUBMISSION OF MY XXXX COMPLAINT. However, I did use the nature of my initial complaint as evidence in my following complaint which could have caused confusion. My initial claim was in regards to a medical debt collection as categorized on my complaint. To reiterate, this was about the companies lack of validation of this alleged debt even after trying to obtain information and trying to get a response from the company on the matter. The XXXX  complaint was In regard to a totally separate matter and still has not been addressed because it was closed due to the company stating it was a duplicate. The XXXX complaint only speaks to the company violating my rights by obtaining my credit report and nothing to do with medical debt collection. I have edited and resubmitted my XXXX complaint below in hope that no confusion will be caused in translation. The company in question I am not familiar with and has obtained my credit report fraudulently. Under 15 U.S. Code 1681b- permissible purpose clearly outlines the circumstances in which a company can obtain a credit report. Their reasons as stated in their initial response was to collect a debt on behalf of a company which does not give the purpose to obtain my credit report nor have i given written or oral consent. Also, based on the name of the company you claim to be collecting for it is a medical service provider. 15 U.S. Code 1681c prohibits the release of any medical information that could identify the service in respect to said consumer which has not been done. In addition to that the company continues to dismiss my complaints as I have stated in the beginning of this complaint. XXXX XXXX have gone by without any resolve. Dealing with this has caused me a great amount of emotion and XXXX XXXX as well as made it hard for me to make buisness transactions with this derogatory remark on my credit report. Eastern account systems are in violation of all of the above XXXX XXXX and continues to make good on a debt collection that they obtained for pennies on the XXXX This makes them willfully noncompliant pursuant of 15 U.S. Code 1681 n section b which states " Any person who obtains a consumer report from a consumer reporting agency under false pretenses or knowingly without a permissible purpose shall be liable to the consumer reporting agency for actual damages sustained by the consumer reporting agency or {$1000.00}, whichever is greater. ''

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation