Consumer complaint received 2021-07-07
Company: Santander Consumer USA Holdings Inc.
State: FL
Product: Money transfer, virtual currency, or money service
Sub-product: Debt settlement
Issue: Fraud or scam

Complaint:
# XXXX VIN XXXX I contacted XXXX and Chrysler Capital to honor their warranty on a lemon. also, XXXX refused to honor its COVID Hardish waver repeatedly. They are now charging me for a vehicle I surrendered in XX/XX/XXXX to XXXX XXXX in XXXX, Florida. 

Tags and insurance were transferred to another vehicle. 

XXXX, XXXX, XXXX, and all parties did not honor the basic warranty and negated customer safety and wellbeing. 

XXXX, XXXX, XXXX was reported to the FBI for wiretap fraud, breach of business contract. 

XXXX representative '' Mr. XXXX '' Was recorded on record the night I was in the hospital " laughing and refusing to assist in an emergency situation resulting in a 70 % XXXX  in my XXXX XXXX and 7 months of recovery from playing music. 

XXXX recently pays actors and studios for animations, commercials, print ads, flyers, and online and radio advertising. Each copy can pay for a one-minute spot at the XXXX XXXX each year. But Yet can't seem to honor basic human safety and compassion protocols because the profit margin is just too good. 

-when pieces of your new car " fly off '' your vehicle and plastic shards from your poorly engineered XXXX XXXX endanger both me, my family, and my animal. 

You get reported for Felony Fraud and Willful Endangerment, Price Gouging, Unethical Business Practices, and Failure to abide by Federal Statute on Consumer Protection and Fair Credit under FDIC and Federal Financial guidelines. 


-Other Issues ( XXXX Denied hardship waver ) a minute ago -Complaint ( XXXX Denied hardship waver ) a few seconds ago -Customer Feedback ( XXXX Denied hardship waver ) a few seconds ago -Billing Questions ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -COVID-19 : Extension Request ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -COVID-19 : Extension Request ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  XXXX : Extension Request ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Customer Feedback ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Complaint ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Complaint ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Complaint ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Complaint ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Complaint ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Customer Feedback ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Natural Disaster : Extension Request ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  -Complaint ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX -Billing Questions ( XXXX Denied hardship waver ) XX/XX/XXXX XXXX XXXX  Also filing in Federal Court for Damages to my XXXX and the XXXX  Visit that XXXX was recorded on laughing on the phone while I was broken down on the side of the road, and pulling plastic shards out of the tires. 


XXXX also reported this vehicle as " stolen in Florida '' which is False! 

& another count of Felony Fraud. 


tag and title were legally transferred to another " cheaper used car '' THIS IS XXXX XXXX at its Finest and the warranty and insurance criminals at their worst. 

SEE XXXX IN COURT. XXXX XXXX was contacted almost two years ago and perjured himself on record concerning this non-compliant and over-due and fraudulent account. 
Mr. XXXX and Company were reported to the FCC last year. I will be filing a motion of contempt for both him and all under Federal Court Order to Cease and Assist. Under the Consumer Protection Act and Fair Credit Protection Act. Mr. XXXX is now over a year non-compliant and a report was submitted to FCC for a fine of up to {$10000.00} per month infraction of both Federal Statues and FCC Guidelines. 



Additionally Attorney General from Texas, CO, AZ, and NC contacted on Mr. XXXX and Managers defrauding XXXX customers and price gouging during the pandemic. 



Chrysler Capital XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Tx XXXX XXXX Chrysler Capital XXXX XXXX XXXX XXXX. 
XXXX, Co XXXX XXXX Chrysler Capital XXXX XXXX. XXXX XXXX. 
XXXX, Az XXXX FBI Report Submitted for Felony Fraud and Fraud Waste and Abuse at Chrysler Capital. I will be pressing " criminal charges against Mr. XXXX for perjuring himself on record. 



Good Day. 

Time Stamped XX/XX/XXXX XXXX XXXX

Company response to consumer: Closed with explanation