Consumer complaint received 2018-11-21
Company: Premium Credit Bureau
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
COMPLAINT AGAINST - XXXX XXXX XXXX XXXX Manager XXXX XXXX XXXX XXXX XXXX XXXX XXXX., XXXX XXXX XXXX, CA XXXXWork : XXXX : XXXX I requested a Micro Loan from XXXX   XXXX-My complaint is that I was deceived and led to believe that my Business Plan would also be considered as a part of the loan decision that was made. I am not complaining about the loan decision- I am complaining about the fact that my loan denial said absolutely NOTHING ABOUT MY BUSINESS PLAN AND THAT THE ONLY CONSIDERATION FOR THE LOAN WAS MY CREDIT- AND IF THAT WERE THE CASE WHY DID XXXX TELL ME TO SUBMIT A BUSINESS PLAN. XXXX HAD MY CREDIT RUN BASED ON FALSE INFORMATION THAT MY BUSINESS PLAN WOULD BE CONSIDERED- IF I KNEW THAT MY BUSINESS PLAN WOULD NOT BE CONSIDERED I WOULD HAVE NEVER HAD MY CREDIT RUN- MY CREDIT WAS RUN BY PREMIUM CREDIT BUREAU XXXX XXXX XXXX XXXX-XXXX XXXX XXXX, CA XXXX ATT : XXXX XXXX - THIS PUT A 2 YEAR HARD INQUIRY ON MY CREDIT WHICH WAS BASED ON FALSE INFORMATION THAT WAS PROVIDED BY XXXX XXXX THE CREDIT INQUIRY NEEDS TO BE REMOVED BASED ON DECEIT - I HAVE INFORMED PREMIUM CREDIT ABOUT THE DECEIT AND HAVE FILED A SMALL CLAIMS CASE Background Story : In XX/XX/XXXX I attended several SBA Loan readiness workshops at XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX, # XXXX XXXX, CA XXXX : ph XXXX XXXX ) and other remote locations. At every meeting the speakers stressed the importance of submitting a thorough business plan along with credit information as well. I spoke to several employees at the and all of them stressed the importance of completing a business plan- and that without the business plan- the application would not be accepted. i spoke to several employees at XXXX XXXX and even met with them to go over how to put together my business plan. All employees made it clear to me that my business plan would be considered along with my credit- and even if the credit was the most important- I was led to believe that my business plan would be considered when making a loan approval decision as well as my credit. I worked on my credit for 7 months and I painstakingly worked on my business plan for 30 days. Finally I completed a 30 page business plan that very clearly explained my need for the loan and how I would generate the money to pay back the loan. On XX/XX/2017 I contacted XXXX XXXX to request an SBA Micro Loan Package. Mr XXXX instructed me to complete a Micro Loan Application and to submit the following documents listed below, which included a 30 page business plan My submission via email XXXX, XXXXPlease find the following information ; in 2 PDF 's CITY SMART DRIVERS - XXXXDreambuilder PDF Executive Summary Startup Costs/Use of Funds Income Projections Business Plan Fiery - PDF 1. Completed Loan Application ( attached ) 2. Personal Resume ( attached ) 3. Current Business License ( attached ) 4. 2 years Federal Income Taxes ( attached ) 5. 3 Months Bank Statements ( work checks auto deposit ) ( attached ) 6. Verification of Income : SSI Award letter / Work Invoice Contract ( attached ) 7. Copy of Drivers License and SSI Card ( attached ) 8. Credit Authorization Form/Certification ( Signed and Dated ) ( attached )

Company response to consumer: Closed with explanation