Consumer complaint received 2019-01-15
Company: Reverse Mortgage Solutions, Inc.
State: AL
Product: Mortgage
Sub-product: Reverse mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage

Complaint:
THE LOAN AND ALL IS IN MY WIFES NAME I AM NOT ON THE LOAN THEY TOOK ME OFF TITLE OF DEED AND AS A NON BORROWING SPOUSE BY FOREGING MY Name go the documents without my knowledge of this loan. 

MY WIFE PASSED XX/XX/XXXX AND 2 DAYS AFTER THAT I RECEIVED NOTICE THAT SHE WAS IN DEFAULT OF A LOAN. I HAD TO PAY BACK IN LUMP SUM OR WALK AWAY. REVERSE MORTAGE.SAID THAT I HAD HAD WRITTEN SIGNATURE AS WELL ELECTRONICALLY SIGNED A DOCUMENT OF CONSENT TO REMOVE MY NAME FROM THE TITLE OF DEED AND ELECTRONICALLY SIGNED CONSENT WAIVING MY RIGHTS AS ANON BORROWING SPOUSE, THIS WAS ENTIRELY FABRICATED AND FORGERY, I NEVER EVEN KNEW OF THIS LOAN OR MORTAG AND OR WHATEVER UNTIL 2 DAYS AFTER MY WIFE PASSED, THE ENTIRE THING WAS ILLEGAL FRO THE START OF THE APPLICATION TO LOAN REVERSE MORTAGE TO THE FORECLOSURE SALE AND NOW TRYIN TO EVICT ME IN CIRCUIT COURT. DURING THIS WHOLE PROCESS THEY TOLD ME TO SEND IN THE REQUIRED DOCUMENTS THEY REQUIRED TO QUALIFY ME AS A NON BORROWING SPOUSE, THEY SAID THEY DIDNT RECEIVE BUT A PARTIAL DEATH CERTIFICATE THEY DID NOT RECIEVE ALL THE REQUIRED DOCUMENTS I DID SEND EVERYTHING THEY ENDED AND REQUESTED THEN THEY, THEY WOULD SAY WELL WE DIDNT GET HTE OTHERS AND THEY WOULD MAKE UP ANOTHER DOCUMENT THT I WOULD HAVE TO SEND IN AND I SENT EVERY DOCUMENT THEY TOLD ME TO, NOT ONCE BUT 5 TIMES, ) FAXED 2. ) EMALED. ) REGULAR MAIL 4. ) CERTIFIED MAIL 5.  ) VIA FAX AND EMAIL AGAIN. 
THEY SAID THEY COULDNT SPEAK WITH MY DAUGHTER WITHOUT MY CONSENT CAUSE I WAS GETTING VERY ANGRY, THEY SAID IF WERE NOT THERE WHEN THEY CALLED THEY COULDNT SPEAK TO HER, I TOLD THEM SHE WAS MY POWER ATTORNEY AND THEY SAID I NEEDED TO SEND A COPY TO THEM I TOLD THEM I HAD ALREADY SENT IT BUT WILL SEND AGAIN I DID 3/4 MORE TIMES TEN THEY TOLD ME THAT THEY WERE AUTHORIZED TOI SPEAK TO ME AT A ; LL. 
DURING THIS PROCESS I NEVER SPOKE TO THE SAME PERSON TWICE THEY REFUSED TO TELL ME THEIR NAME OR EM, PLOYEE NUMBER WOULDNT LET ME SPEAK TO ANYONE OF SUPERVISORY OR MANAGEMENT THEY WOULD CALL ME BACK BUT ONLY TO HARRASS AND THREATEN ME TO GET OUT OF THE HOUSE .I NEVR HEARD FROM THEM FROM XX/XX/XXXX OR XX/XX/XXXX TIL XX/XX/XXXX RIGHT BEFORE THEY FORCLOSED And XX/XX/XXXX they auctuioned my home anD THE BANK THAT Mde the loan bought it back they said, now then the lawfirm got hnvolved i coudlnt t=even get thrught to the to plead amd explain that iwas not goiig anywhere they were illegally forcing me out, the loan was no good in the begining before was approved t due to 3 counts of foregrin my signature on documentation. 

i immediately called the UNITED STATES DEPT IF JUSTICE AND CFPB AND COMPLAINED AND PLEADED THEY ARE IN THE PROCESS OF INVESTAGATING THIS THIS IS MY SECOND TIME TO SUBMITT A COMPLAINT ABOUT THIS AND I AM FILIN I AM GON NA FILE FORGERY CHARGES AND FRAUD CHARGES AGAINST THE COMPANIES INVOLVED, CANT I DO THAT AND CANT KEEP MY HOME THE LOAN BEFORE EVER APPROVED WAS ILLEGAL ANYWAY, FORGERY OF MY NAME AND I SENT THEM ALL THEY ASKED AND THEY STILL SENT SOMEONE TO GIVE ME A XXXX AND TRY REMOVING ME FROM MY HOME. I HAVE COURT IN THE MORNING CIRCUIT COURT EVICTING ME OR TRYING TO, THE 3 COMPANIES INVOLVED ARE ONE REVERSE MORTAGE AND REVERSE MORTAGE SOLUTIONS AND XXXX XXXX  XXXX XXXX WELL AS THE LAW FIRM THAT IS TRYING OT EVICT ME REPRESENT THE XXXX XXXX.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation