Consumer complaint received 2016-09-12
Company: Amsher Collection Services, Inc.
State: FL
Product: Debt collection
Sub-product: Other (i.e. phone, health club, etc.)
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Unfortunately I could only choose one option, however more than one does apply to my situation. On XXXX XXXX, XXXX, I closed my account with XXXX, which was paid in full Thru XXXX XXXX, XXXX. I had acquired a signal booster from XXXX as well, which was Returned on XXXX XXXX, XXXX, which was within the 30 days I was told to return it. I returned device to local XXXX store, which shipped via XXXX from the LocAl XXXX store to XXXX headquarters, the manager who sent the device to XXXX headquarters had rec for the shipping, as I have rec for returning device on XXXX/XXXX/XXXX. However XXXX HQ stated they never rec the device and sent me to collection. Collection company added XXXX to the already fraudulent charge of {$300.00} for a signal booster I returned. 
XXXX inc was the first collection Company which added {$190.00} to The signal booster charge of {$300.00}. for a Collection???? stating total debt due of {$490.00}. after responding to XXXX sending them copies of my receipts showing the device was returned, they took it off of my credit report and then sold the debt to Amsher. 
Before XXXX sold the debt I was able to clear my credit report up with the credit agency, showing I had no owed bad debt. Within days Amsher reported negative fraudulent debt against me again affecting my Credit report and FICO score, AGAIN, and have since hired an attorney. Amsher has also been copied on all receipts showing the device was returned my account was paid in full through XXXX XXXX, XXXX, to which I rec response stating they contacted XXXX & XXXX stated it was a Good Debt. This entire incident has negatively impacted me financially from a triple rate on auto insurance to an undeserved high interest rate for an auto loan, and since I REFUSE to pay a ridiculous int rate, because my credit is, or should be STELLAR! I pay my bills on time and owe NO ONE! This activity and collusion between XXXX diversified collection, XXXX XXXX XXXX XXXX attorney is illegal and 100 % fraudulent. I have been harassed threatened provoked and asked to settle on a debt I never owed. I have been told for a year that it will be taken care of only to continue to pay a ridiculous insurance premium and not be able to conduct business as I should, I am now without a working vehicle because I refuse to pay high interest rate and I see XXXX and these collection agencies not caring still one year later as I sit without an operable vehicle for something I never did this is illegal and corrupt, & needs immediate attention and resolve. not only do I want this removed from my credit now I want it backdated to when my credit report was first affected with all XXXX agencies that Amsher States they have submitted to. I am tired of trying to take care of this and fighting for myself and my rights with no resolve I have never heard of such monkey business. 
thank you I appreciate all you can do to help resolve the situation immediately XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation