Consumer complaint received 2022-11-04
Company: Experian Information Solutions Inc.
State: LA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
I have written to Experian on more than once occasion, via certified mail, disputing information that I do not recognize, and are reporting inaccurately on my credit report. It has been documented with Experian, and the other Credit Reporting Agencies, that I have been a long-term victim of fraud and identity theft, therefore, I would like to escalate this matter through the proper channels, such as the CFPB, especially being that I have not been receiving the proper support from the Credit Reporting Agencies . All of my letters have been received according to tracking from the United States Postal Service, and nothing was done about these matters! First, I would like to correct and update my address on file. The one and only address that should be on file is " XXXX XXXX XXXX XXXX, XXXX XXXX, LA, XXXX ''. I included the most recent copy of my utility bill. Secondly, there are a few items that I wish to dispute, and I do NOT consent to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ; Not only do I not recognize these accounts, I noticed that there are several inconsistencies as to what is being reported. I purchased my tri-bureau credit report, and noticed that the information being furnished by these companies are severely inconsistent. I understand that my credit report must reflect with 100 % accuracy and truthfulness, which it is not! I have reached out to these companies requesting documentation to support the information that they are furnishing via certified mail, and just like Experian, they have not responded, although my letters have been received. The burden of proof is now on the furnishers. I have requested that these companies provide me with any original contracts they may have which bare my unique signature, proving that I engaged in commerce, as well as any clear and conspicuous disclosure forms that bare my unique signature, reflecting that I opted into credit reporting. I have not received either or. I also requested a full ledger supporting any balances these companies are claiming that I owe to them so that I may review and cross reference that information with my bank accounts. This request is due to the incomplete and or " unavailable data '' portion of the payment history section of my credit reports. Also, how can someone be XXXX, or even 180 days late multiple months in a row? How can one be 30 days late, then 120 days late the next month? These things do not make any sense! I do not intend to be difficult, but as I have mentioned previously, I have been a long-term victim of fraud and identity theft, therefore I must do my due diligence with companies that claim that I owe a debt to them. Companies have been wrong in the past, and due to these events, I am inclined to believe that I am not the responsible party for these debts. I am demanding the immediate deletion of these items from my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief