Consumer complaint received 2019-04-21
Company: Mid-Atlantic Finance Co., Inc.
State: TX
Product: Vehicle loan or lease
Sub-product: Lease
Issue: Managing the loan or lease
Sub-issue: Billing problem

Complaint:
I bought the truck in XX/XX/XXXX it was supposed to be XXXX for the truck .isaid ok well I have a trade in for part of it, Mr XXXX said ok what would u like for it, I replied XXXX .Mr XXXX of XXXX XXXX said ok deal so we we're talking excited we went on sighed the paper well I get home and relze they never signed the lease between us so I don't say any thing they put another 4*4 fro the axle on it took them a month didn't offer another vehicle witch was in the copy that warranty would help and they would too with it well 2 or 3 months went by paying good all the sudden I'm sold to someone one else wow where that come from was never told was going to happen now I have to figure out how to pay maf well ok and then everything started to get confuseing cuz I payed XXXX XXXX and some reason XXXX  wasn't getting them I was even concurrent and ahead till XX/XX/XXXX in XX/XX/XXXX when they repoed me lost my loan with XXXX or whoever it was I believe e mid Atlantic both are the same so finally found a ride to them this truck support my family I use my truck to run my business I operate out it all I have and I was expecting a big job fall they have that evidence to well lost all my jobs and work over it so I go there and I sit down with his wife first time ever meet her she said we will see if I like you ok well I set my paper work in front her I explained my situation with her and my consurns about the truck payment status that it was at I should have. Lower amount and payment is off she told me no and proceed. To get lowder by this time her husband Mr XXXX came in and he started getting loud she told me that I was late and been being late look at her records and mine where not the same and maf at the time of XX/XX/XXXX XX/XX/XXXX I payed XXXX then on the evodince I have from maf there web page that no payment was due and was payed for the month well XX/XX/XXXX I payed XXXX to start for XX/XX/XXXX the on XX/XX/XXXX I payed another XXXX the next day I payed another XXXX on XX/XX/XXXX I have pictures of this stuff to so XXXX comes I put another XXXX down date was XX/XX/XXXX well they provide to take the truck on XX/XX/XXXX well his wife said no they will not give truck back and they will not take my something and she through all her stuff on her desk at me and was told they where going to call the police on me so pick my paper work up o it was in my contract and stuff go get a lawer she hears this all the time hmm makes me wonder how many people they have done this to so here we are in XX/XX/XXXX they repo my truck and maf is reporting that I'm behind payments and truck got took agiy they did not report to maf tell paynts I have sent them email s of it and other things but they did nothing for me I tried but no they told me ha e them call them I told them they will not let me they gave truck back in XX/XX/XXXX sorry finally a man need claton told them I wasn't behind why they repo well they returned truck the repo company called me and told me the will not be charging me for the repo welthank you cops where called and truck returned but now they did it again and will not help me get in another lease with it and even told a lady at XXXX  XXXX XXXX that it was his fault not mine but I been denied help to get it back lost business home and now am late and efectig my credit score I tried loans no o e helps no one I have a XXXX XXXX baby and and a XXXX year old I was forced to spend my last bit on a truck he sold me for XXXX I got 3 miles down road and moter blew up on me now I'm even In a bigger hole and about to be forced to sell all tool and things of my family to get another vehicle and XXXX proceed on are first Cort date when truck blown up we lost are fight for a first chance of room full evodince what happen to America what happen to are rights are values did money get this bad I have the worst luck but need help pleases

Company response to consumer: Closed with explanation