Consumer complaint received 2017-11-21
Company: ENCORE CAPITAL GROUP INC.
State: CA
Product: Debt collection
Sub-product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Seized or attempted to seize your property

Complaint:
On or about XX/XX/XXXX XXXX XXXX XXXX c/o XXXX XXXX XXXX filed judgement in XXXX XXXX county courts against me for XXXX After threatening me to lien me and sue me and filing more documents such as cover letter, judgements, XXXX, XXXX XXXX, and complaints they served me court papers I preceded to get bankruptacy attorney and fill ch XXXX bankruptcy on XX/XX/XXXX in doing so the XXXX XXXX XXXX c/o XXXX XXXX XXXX agreed to the term and condition per the clerks promulgated requirement described in the forms they filled out, and agreeed to that made it possible for them and be included in the matrix conforms and for their debt to be paid with in the stipulations of my bankruptcys payment agreement. 

By doing so about a year and a half after bankruptcy started the XXXX XXXX XXXX was paid in full for the whole judgement they had demanded in court. And balance was settled and paid in full.. 
in accordance with the laws and stipulation listed in the terms of my chXXXX bankruptcy they were required to release or make right any judgment or lien against me and remove these from my name by filing with XXXX XXXX  county courts that the judgement can be waved and removed because they have been paid in full. 

Last month I inherited 75 % of a home from my grandfathers XXXX and my aunt 25 %. I was told the amount my the probate court that I needed in order to buy my Aunt out so I found a lender and the loan is good to go but before moving the money out of escrow they had to do a title search to be sure title was clear. Up pops this judgement and the title company was made several atemps to contact XXXX XXXX XXXX so that they can be sent a document statement saying the judgement is no longer and its on my name in error due to the fact it was paid in full thur my chXXXX some yrs ago! 

When I call your company you are telling me the case fill is closed in your office and you are trying to reach creditor to see if they want to reopen debt AGINST me but in accordance to my bankruptcy they cant do this because they have been paid in full already! 

So I requested you to remove lien title company can see, and send documents proving Im paid current and they are saying only a few ppl there can do this. My problem is we have been trying to get this cleared for a month now and the money must be in escrow by close of day XX/XX/XXXX or my children and I have to get out, vacate home and clean it out for it to be sold and I am currently XXXX XXXX. I have the money for escrow and any moneys to pay any fee associated with filing to remove judgements and lien from my name in regards to the XXXX XXXX XXXX XXXX XXXX ca XXXX homes title but until I get your help to do so on your end we are set to be homeless because with out you clearing it as you are legally obligated I can put money in escrow but they can not take it out to pay other party. 

This company has always giving me XXXX and I guess I will contact bankruptcy attorney have him do it and the file a lawsuit against you for not complying with bankruptcy agreement to filed to be forth rite in follow all the rule in this regaurds and for pain and suffering if I end up homeless about to deliver a brand new baby Thanks XXXX

Company response to consumer: Closed with non-monetary relief