Consumer complaint received 2021-09-24
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: IL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
On XX/XX/2021 I sent Transunion an Affidavit of Truth stating 1. On XXXX XXXX I sent a certified mail letter to you Transunion stating I noticed some inaccurate information reporting for the following accounts : XXXX account number shows XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX account number shows XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX  XXXX XXXX. ) XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX  ) XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX  ) XXXXXXXX XXXX XXXX  ( Original Creditor : XXXXXXXX XXXX XXXX XXXX XXXX  ) XXXX I asked you Transunion to please investigate this matter, and get back with me when you were finished. 

2. I did not receive a reply back. So on XX/XX/2021 I sent another certified mail letter to you Transunion. The letter stated It had been 30 days and I hadnt received any reply from you all. I stated the Date of Last Activity for the following accounts was not the same on XXXX, Transunion and XXXX. I enclosed a copy of my combined credit report showing all 3 bureaus side-by-side showing the inaccuracies. I asked you Transunion to Delete these accounts for inaccuracy/inconsistencies and violation for not responding back within 30 days. XXXX account number shows XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX  ) XXXX XXXX  XXXX XXXX ( Original Creditor : XXXX XXXX  ) XXXX For XXXX XXXX account number XXXX  and XXXX  XXXX  account number XXXX I disputed these accounts on XX/XX/2021. I hadnt received any correspondence and it had been over 30 days. I stated to Delete these accounts for failure to respond within 30 days. 

3. It is now XXXX XXXX and I still have not received any reply or correspondence from you Transunion from my XX/XX/2021 certified mail letter nor my XXXX XXXX certified mail letter. Delete all accounts below for violation for not responding back within 30 days as well as inaccuracies for Date of Last Activity and not willing to investigate it. 
XXXX account number shows XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX account number shows XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX XXXX XXXX ( Original Creditor : XXXX XXXX  XXXXXXXX XXXX XXXX ) XXXX The response back from Transunion on XXXX was that all the above accounts were verified as accurate and updated. Transunion is Willfully and wrecklessly reporting inaccurate information after being notified of the violations, reporting errors and failing to investigate or correct the error.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation