Consumer complaint received 2022-02-09
Company: Patenaude & Felix A Professional Corporation
State: MI
Product: Student loan
Sub-product: Private student loan
Issue: Struggling to repay your loan
Sub-issue: Can't get other flexible options for repaying your loan

Complaint:
I would like to submit this complaint regarding the Personal Student loans I obtained during college. I applied for four private student loans during my attendance at XXXX XXXXXXXX XXXX XXXXXXXX due to the cost of their courses but was only approved for 3. While completing my education, I would receive phone calls to discuss payment options but was always told that deferment would be my best option while I was still in school so I would accept the deferment. I found that to be a horrible mistake because after the deferment ended, the loans along with the interest rates had doubled the amounts of the loans. a {$7000.00} educational loan ended up being {$15000.00}, an {$11000.00} loan became {$25000.00} and {$9000.00} became {$24000.00} basically making it impossible for me to ever repay the amounts. I contacted National Collegiate on numerous occasions to see if we could work something out but was then told that they were no longer the holders of the loans and that my loans were sold to two different credit harassers. After the conversation, roughly 3 weeks later I received documentation that I was being sued.

Now, I would like to add that the individuals listed above were relentless to the point of making false statements and creating fake ledgers of me having made payments to the accounts but I know that I did not make payments due to not being able to afford it at that time. I am also aware that the fake ledgers were created because these loans were outside of the statue of limitations. 

Then here comes a 4th company stating I owe them over {$25000.00}. I applied for a 4th loan but was denied the loan. I communicated with this company explaining not receiving a 4th loan and asked if they could verify if in fact, the loan was one of the ones I currently had. This particular company, XXXX XXXX XXXX and XXXX, cursed me, by phone, excessively lied in Court and would not try to work with me at all. 

Also, there was concern with documents that each would present. Most of the documents were not completely filled out or nothing that contained my or my mothers signature. Even the fake ledgers, where they stated false narratives of received payments. Again, no payments had been made by myself or my mother. 

I am now in a position where garnishments happens, threats of making sure I pay them. Even to the point where one of the companies expressed that they could care less how I lived and that I could live on the street as far as they were concerned but they were going to get their money from me. And, by my mom having been my co-signer, these people have been so rude and disrespectful, which is not professional. 

My ask out of this entire ordeal is either to lower their interest rates and make the loans more affordable to pay back or dismiss them because of knowing that the monies are federally insured and that National Collegiate received monies for the defaulted loans. Also, I would like an investigation into this 4th loan where a company named XXXX XXXX XXXX alleges I have, which I truly believe is one of the loans that I am currently paying. 

I am aware that you all have submitted litigation against National Collegiate Student Loans and I would like to be a part of any and all positive impacts against National Collegiate Student Loans. Also, if there is any direction that you can provide, It would be greatly appreciated. I tried obtaining an attorney but just couldn't afford the fee. 

Thank you

Company response to consumer: Closed with explanation