Consumer complaint received 2019-07-04
Company: Hunt & Henriques
State: CA
Product: Debt collection
Sub-product: Credit card debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
Debt collection firm Hunt & Henriques Attorney at Law using the name of a law firm/attorney to harass, intimidate me to pay a debt that does NOT belong to me.This debt collection firm has threatened to sue me for a debt, I do NOT owe. This is an abusive, unfair, or deceptive debt collection practices. 

Letter dated XX/XX/XXXX I received a letter from Hunt & Henriques Attorney at Law XXXX XXXX XXXX, XXXX, XXXX XXXX, CA XXXX. 

Letter dated XX/XX/XXXX, I responded back to the letter from Attorney XXXX XXXX from Hunt & Henriques, certified mail. I sent a Debt Validation Letter, Cease and Desist, Creditor/Debt Collector Declaration, and Requested Information. 

Letter dated XX/XX/XXXX, I received in response, attached with it was account statements from XX/XX/XXXX through XX/XX/XXXX. I contacted the office by calling ( XXXX ) XXXX, file number was provided # XXXX, spoke with female represented " collection agent '' at XXXX. I disputed the debt, ask numerous questions about validity, disputed the amount claimed and the represented stated, she will have this reviewed. I ask what documentations she can provide, send to me. I ask how, when, amount she was unable to provide information. I ask to go to the law firm and speak in person she recommended there was no need. 

Letter dated XX/XX/XXXX, received states : NOTICE OF INTENT TO FILE SUIT AND INCUR COURT COSTS. XXXX , XXXX . Account number ending in XXXX. Balance due as of XX/XX/XXXX : {$6000.00} I contacted the office on XX/XX/XXXX at XXXX to dispute the debt and dispute the letter sent by the attorney office. I spoke with representative stating she was a collection representative for a debt collection company. I stated I would like to meet at their office and discuss this debt they claimed I owed. Representative with the initial XXXX stated the account and amount they are attempting to collect has been charged off and they have no further information. I ask her to explain how I owed this amount and questioned the information sent. She stated, what she gave me is all she has from the original creditor. I told her the information is insufficient, incorrect, invalid and does not belong to me, it is not my account. I ask to speak with XXXX XXXX the attorney who sent me the letter. XXXX   stated she would have the account reviewed and investigated a letter with details would be provided. 

I called back again and spoke with collection agent XXXX XXXX and this collection representative claims she's a collection office not attorney office. She stated the account was charged off XX/XX/XXXX. She stated she will have account investigated, due to discrepancies and she was unable to provide any further information. 
. 
Letter dated XX/XX/XXXX, This letter prints on the bottom of the page prints, This firm is a debt collector. All other letters NEVER had that printed, but this letter does. In the letter it states, account ending in XXXX does show a previous balance of {$0.00} : however you made no payment to the account. '' I made payments to the account that's why it has a {$0.00} balance. 

PLEASE SEE ATTACHMENT Statement XX/XX/XXXX account ending XXXX New Balance {$0.00} and Past Due Amount {$0.00}. I can provide proof of payment. My promotional balance of {$2100.00} has been paid account ending XXXX before the promotion expired. 

The letter states a balance was transferred from another account to a new account ending XXXX. Account ending XXXX has outstanding balance of {$6000.00}, this is NOT my account. This is what I am disputing. 

The letter this attorney/collection agency is claiming I owe is incorrect, misleading, and contradicting. Hunt & Henriques are using deceptive and unfair tactics. 
( The federal Fair Debt Collection Practices Act ( FDCPA ) 802. ( a ) Abusive practices 806. Harassment or abuse 807. False or misleading representations 808. Unfair practices 812. Furnishing certain deceptive forms

Company response to consumer: Closed with explanation