Consumer complaint received 2023-01-21
Company: Lennar Financial Services, LLC
State: ID
Product: Mortgage
Sub-product: VA mortgage
Issue: Closing on a mortgage

Complaint:
CFPB		Complaint by Veteran, XXXX XXXX, & wife XXXX XXXX

Re:     Sellers  Lenders  Servicers  Insurers; Originating, Participating & Profiting from Fraud in this VA Home Loan Real Estate Transaction of: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and b.  XXXX XXXX XXXX XXXX, are under a monitoring agreement with CFPB, and we believe their participation in the fraud outlined in this complaint clearly demonstrates their willingness to continue to deal in financial deceptions. 

This complaint involves the below companies, and the timelines they actively participated.

Referred to as		Company or Companies

XXXX Sellers		XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Lenders Eagle Home & Universal American Mtg. Cos. (Lennar Mtg.)
Loan No. XXXX XXXX  Servicers XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Servicer		XXXX XXXX XXXX XXXX Servicer		XXXX XXXX XXXX XXXX XXXX XXXX XXXX Mortgage and Property Fraudulent Sale under VA Eligibility Disguise

HUD Certification Labels XXXX XXXX XXXX, in union with Serial XXXX XXXX XXXX, ceased to legally exist in XXXX and were counterfeit and fraud in being used past that date. These identification numbers were used to create and develop the address of XXXX XXXX XXXX XXXX XXXX XXXX XXXX, as a legally New manufactured home, set and declared as real property.

These counterfeit numbers are the sole source of every contract in this complaint that every participating company or individual in this transaction relies upon. The creation of the fraud was intentionally calculated and designed to be concealed for illicit gain.

Unless otherwise stated, this section refers to the XXXX transaction.  (mh) refers to manufactured home, whereas (ms) refers to manufactured salvage/structure.

1.	We, XXXX XXXX XXXX XXXX, responded to a publicly advertised real estate mls in XXXX for a home on XXXX acres. The property at XXXX XXXX XXXX XXXX XXXX XXXX XXXX was offered by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX referred to as the XXXX Sellers. (Exhibit 1)
a. XXXX is affiliated with XXXX XXXX XXXX XXXX XXXX XXXX XXXX Title Ins.
b.	XXXX XXXX agent acted on behalf of us and XXXX  Sellers and informed us that this property was sold a first-time in XXXX and the manufactured home (mh) on it was new when set in XXXX. (Exhibit 1b)
i.	We asked why no title was obtained, and were assured the title had been eliminated, by the Certificate of Origin (as a new mh when set as real property in XXXX), and the vehicle title was surrendered through the DMV process.
c.	We had the right to believe and rely upon what was presented to us was true by Sellers in the XXXX deal. Seller breached contract by fraudulent misrepresentation. (Exhibit 1c)

2.	The property listing we were initially drawn toward was, (Exhibit 2), fit VA requirements, per our realtor and lender. The mls listed the manufactured home (mh), advertised as High-end XXXX XXXX XXXX  sq. ft, VA financeable.
a.	It was originally presented to be new in XXXX, according to a prior mls listing. (Exhibit 2a) 

3.	Our realtor agent urged a referral for Lenders agent, who was with Eagle (Lennar Mtg.), who in turn referred us to the structural engineer, appraiser and the property Title Insurer, XXXX XXXX and local agents. We were told that this little group worked well together, and each knew their duties.
a.	The Appraiser, in his VA and Lender appraisal, noted no HUD Labels, (Exhibit 3a), yet still completed his appraisal, comparing this illegally set structure to legally set ones.
i.	Appraiser, according to the HUD rules, should have stopped. Instead he continued and completed his appraisal report as if everything was complete and legal. (Exhibit 3i)
b.	The VA has informed us that if the facts of this appraisal do not meet the requirements, their remedy could be to indemnify the VA obligation in this loan/contract.
c.	In XXXX, VA staff verbally advised us not to make further repair on the (ms) since our intent is to have it removed and replaced to the legal purchase that we intended and believed was made in XXXX.
d.	Sellers and Lenders did not obtain the legally required HUD certification verified through the national database, XXXX XXXX XXXX XXXX XXXX XXXX XXXX). (Exhibit 15) 
e.	Given that the (mh) was presumed and advertised as new in XXXX, there was no logical excuse or reason for this legally vital information to not have been available. (Exhibit 3e)
f.	We have been repeatedly informed by nearly everyone we have discussed this with, that the process is simple; when HUD Labels are missing, then an XXXX equivalent is required, which, to this date, on this property, nobody but us has ever provided. The one we got in XXXX should have been obtained in XXXX by Sellers, Lender, etc., and our XXXX confirms the transaction was never legal.

4.	The entire XXXX home property sale and purchase turned out to be a clear fraud.
a.	The (mh) being advertised, presented and sold, was not even close to any of the mls descriptions. The claimed (mh) was, in fact, legally a manufactured salvage (ms), and legally non-existent past XXXX. 

5.	Sellers, Lenders, Servicers, etc., had a duty to know this sale was not legal, that the (mh) was not financeable under VA, nor legally existed past XXXX, when it was wrecked, HUD decertified and only for salvage use.
a.	Sellers, Lenders, Servicers and Insurers rules, guidelines and/or procedures, require knowing it.
i.	Each financial institution admits knowing the rules; each point to another for liability.

6.	The fact is that all the profiting institutions and/or agents misrepresented and misled us in the $XXXX fraudulent sale, and none complied with the legally required duty to disclose.
a.	The financially profiting parties assured us all requirements were met and the sale was good to go. We believed and trusted them that the (ms) was as advertised, and was legally set, legally declared and legally taxed as real property.

7.	Additional concealment was in Sellers contract, where Sellers inserted non-existent HUD Label certification numbers as if they had legal standing, knowing they were not legitimate. (Exhibit 7)
a.	Every contract or obligation that relied on this forged and fraudulent information is counterfeit.

8.	With parties assurances of legal compliance, we closed the mortgage deal in XXXX, XXXX. This closing further buried the intentionally, fraudulently concealed information, that is now known to us, from which Sellers, etc., created the financial fraud which continues to compound damages.
a.	The VA (Veterans Affairs) acted as guaranty and has informed us that it would not have done so had the true history and character of the home property been known.

9.	Sellers breached our XXXX contract; the (ms) property was not legally insurable. (Exhibit 9).
a.	Our home-owner insurance was cancelled after the confirmed fraud. Multiple attempts to obtain other home property insurance (aside from liability), is unavailable. (Exhibit 9a)
b.	Sellers, XXXX  and XXXX, had a duty to know of the fraud in XXXX. (Exhibit 13a) 
c.	Sellers all had a duty to not commit real property mortgage fraud; the (ms) was not eligible to sale for habitation purposes, and Sellers, Realtors, Lenders and Insurers knew that our intent was to purchase a home. (Exhibit 9c).
d.	We relied on the representation of the (ms) as legally qualifying and it did not. (Exhibit 9d) Sellers, etc., had a duty to know the (ms) was not eligible under Seller, VA, etc., rules. (Exhibit15e)
10.	Our XXXX title insurance policy/contract with XXXX, etc., states, Amount of Insurance:  $XXXX. This figure is derived from the entire purchase price which included the (ms), not just the $XXXX valuation for acreage only, that Insurers now claim thats all it covers. (Exhibit 10)
a.	Insurers took money from us to cover the (ms). We insist this is proof the (ms) is fully covered.
b.	Our contract affirmatively covers adverse events of fraud, forgery, improper or unauthorized filings in official records, and adverse events affecting property marketability, insurability, use, enjoyment, and character. (Exhibit 10b)

11.	The description of land in the contract include the structures, i.e., affixed improvements (ms).
(g) "Land": The land described in Schedule A, and affixed improvements that by law constitute real property... 
a.	XXXX XXXX XXXX XXXX XXXX XXXX adopted XXXX rules that clarify a manufactured home set as real property is to be covered. (Exhibit 11a and 11b)

12.	In order for Insurer to exclude/deny coverage of the (ms) in an adverse (fraud or other) event discovered, a XXXX Exception is required to have been issued in our XXXX contract in Schedule B, and there is no XXXX existing anywhere in this contract. (Exhibit 12)
a.	Insurers failed or refused to use the required XXXX language shows an understood intent that this (ms) is covered. This is confirmed by the XXXX  Commitment requiring (mh) Endorsements (Exhibit 12a) and the Lenders were specifically issued added XXXX XXXX Endorsements. (Exhibit 12b and 12c)
	ii.	We question Insurers motivation in omitting the required XXXX language in the contract, as a deliberate, extension of favoritism to the Lender in order to grant XXXX XXXX Endorsements.
	iii.	Had Insurers used the XXXX in the policy/contract, Lenders would not have had any access to any XXXX XXXX Endorsement granting any security for any loss incurred by the (ms) title matters. If Lenders didnt get XXXX XXXX protections, we are convinced this sale would have been rejected by them.
b.	Having no XXXX in our contract requires Insurers pay our total loss claim.
	i.	Insurers denial of our claim reflects being clearly ambiguous and prejudicial.
	ii.	We would have rejected the entire purchase if there was XXXX language as that would have clearly omitted the purpose for the home loan purchase.
c.	Our contract instructs Insurer is to pay a claim within 30-days of the claim submitted to them. We can only conclude that Insurers denial of our claim is intentionally motivated to cause us harm.
i.	Insurers are to pay an additional 10% for delay of payment in covering this claim.
ii.	Insurers are to pay to replace the (ms) at todays replacement costs per our contract.

13.	Insurer agent, XXXX XXXX XXXX XXXX now XXXX XXXX, has used the word fraud in verbally discussing this case. XXXX XXXX has refused to respond to inquiry.
a.	Insurers who exclude coverage after a claim is filed for discovered and confirmed adverse event, is nothing short of a fraudulent act in itself, or an outright theft, by Insurers.

14.	When the fraud was confirmed XXXX of XXXX, it was becoming clearer of how involved this concealed fraud and forgery matter is. It was exposed only in going outside of the small circle of the XXXX recommended individuals who all participated in this sale. What we were starting to discover was:
a.	The (ms) was not eligible by governing rules to sell as VA financeable. (Exhibit 13a). 
b.	It is logical to conclude that if Sellers, by their own rules are prohibited from obtaining control of a property, then its equally logical to conclude they had no legal right to sell it.

15.	The fraud remained concealed in Sellers and Lenders refusal to obtain XXXX in XXXX. Had it been done, the fraud would have been revealed as it was when we received XXXX letter in XXXX. (Exhibit 15)
a.	Had Sellers and Lenders obtained the required XXXX, this legal dilemma would not exist.
	i.	The only questions we now have are, was this gross negligence, or something more nefarious, for example, did one or more individuals have personal knowledge of the fraud, refused to admit what they knew, and chose to participate in it?
	ii.	We do know that a representative at XXXX XXXX in XXXX XXXX XXXX, had heard of this event. The representative admitted that there were only a handful of transport companies, and the news of this transport damage apparently made it a talking point in the local region. So, how many others participated in this industry conversation?
b.	The ms did not legally exist after being wrecked, decertified and paid off as total loss by XXXX XXXX insurer, in XXXX (Exhibit 15b)
c.	Manufacturer built a new manufactured home for the original buyer. (Exhibit 15c)
i.	The salvage structure was obtained by a dealer who originated this intentional, concealed, orchestrated real property fraud for the purpose of illicit financial gain.
ii.	The (ms) HUD Labels were ordered removed. The supporting documents, including the XXXX, and Dataplate should have been removed and destroyed or returned to the manufacturer and in compliance with this process it would have ensured that this fraud never could have happened.
iii.	The documents were not returned. In fact, they were used in the official records, and later relied upon by the appraisers and the engineers reports. (Exhibit 3a and 15ciii)
d.	On XXXX XXXX XXXX, a manufacturer manager stated the (ms) did not legally exist; he advised we speak with the XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX  (Exhibit 15d)
e.	XXXX XXXX later informed us: not for human occupancy or habitation and there is no process in Idaho to set (ms) on a permanent foundation as real property. (Exhibit 15e)

16.	The wrecked, for salvage use ms, was obtained by a then mh dealer, who bought this property and developed it, into what is now known as XXXX XXXX XXXX XXXX XXXX XXXX.
a.	The mh dealer knowingly used fraudulent, forged, non-existent XXXX XXXX XXXX XXXX XXXX XXXX XXXX, in union with XXXX XXXX XXXX XXXX.
i.	These numbers legally ceased to exist in XXXX, were used, and theres your fraud.

17.	Sellers, Lenders, etc., had to clearly know that this sale was not legally allowed to be performed.
a.	Sellers, etc., committed financial mortgage fraud.

18. XXXX  Servicer, XXXX, linked to Insurer, XXXX XXXX XXXX XXXX, had legal and regulatory duty to maintain filed proof of the (ms) as HUD certified or XXXX verified.
a. XXXX and XXXX Lenders immediately transferred the Servicer contract to XXXX XXXX XXXX). No Seller, Servicer or Lender has produced to date the HUD certification or XXXX equivalent.
19.	The Veteran Affairs has informed us that the Lenders are required to obtain HUD certification verification from the national databank when HUD Labels are missing from a (ms) in a VA home loan.
a. XXXX XXXX XXXX, VA communication with us confirms Lender had a duty to obtain the XXXX verification letter to assure compliance. (Exhibit 19a)

XXXX XXXX  Actively Conceals the Fraud

From what we have learned from the Lender, XXXX, between this current (XXXX) situation dealing with this property fraud, and their past history of deceptive actions towards veterans, we think the CFPB will be justified to take a closer look at their participation in the XXXX refinance to now. XXXX XXXX XXXX XXXX XXXX XXXX  utilized fraudulent and incomplete documents from the XXXX file for the XXXX refinance of our VA home property loan.

20.	In XXXX, interest rates were low, and we looked into a refinance with XXXX XXXX XXXX XXXX XXXX informed us the refinance (which would cost us nearly $XXXX), would be a fixed rate at 1.75% for the first three years, and then would become an ARM, with an up to 1% increase or decrease in any given year, depending on the apr, but insisted they have never witnessed an increase or decrease of more than half a percent. This would eliminate the fixed rate of 3.75% we were paying.
a.	The economy was drastically different in XXXX from XXXX and equity was climbing.
b.	We asked XXXX if we needed to obtain a new appraisal and were informed none was required in a refinance. We were also told since the original was already in the file, that is what they would use.
c.	We paid professionals and believed hook, line and sinker, what we were being told was true, having no idea of the fraud at this point, though the fact information, i.e., referring to the XXXX appraisal was in the file and should have red-flagged and killed the refinance being sought. (Exhibits 3a, 3e and 3i) 

21.	XXXX never addressed the missing HUD Labels, though they had the appraisal.
a.	It makes us wonder what documents XXXX XXXX  received from XXXX to grant XXXX XXXX favoritism regarding the (ms). (Exhibit 21a)

22.	XXXX XXXX XXXX) continued as Servicer.

In XXXX the Confirmation of the Mortgage Fraud

Due to the economic chaos and instability real estate property values were sky-rocketing and interest rates were dropping, we decided to look into consolidating some high-interest debt into a low-interest HELOC.

23.	In XXXX  of XXXX, we wanted to clear up credit card debt and free up funds for home repairs. Our bank required HUD Label pictures. We couldn't find any HUD Labels (tags), which were to be on the outside of the 'home'. (Exhibits 3a, 3e and 3i)

24.	We spoke with our XXXX  realtor who said the that the (mh) was HUD certified, and likely the tags were painted over or accidently removed in a re-siding or repair.
a.	We attempted to communicate with the (mh) dealer who developed this property and declared in XXXX that the (mh) he placed here was new. The dealer never took up residence at this address.
b.	We asked the (mh) manufacturer where else the HUD Labels might be and were told they are on the outside end corners of each section of the (mh). We were advised that people often accidentally paint over them or remove them in re-siding, not realizing their importance. We were told to feel for raised areas for the 2"x4" riveted metal tags.

25.	Finding no HUD Labels, our HELOC was denied. XXXX XXXX spoke with the bank President who granted the small HELOC using realtor assurance and tax records that the (mh) was HUD certified.

LOOKING BACK AND MOVING FORWARD
 
26.	About XXXX XXXX XXXX, we received confirmation of irreversible real property mortgage fraud. With the confirmation, we realized the bank had every right to reject the HELOC. (Exhibit 15e)
a.	Prior to XXXX XXXX, we were assured by the XXXX Realtor, Lender and Engineer agents that the (ms) was HUD certified, or the XXXX loan could not have closed, and we were worried about nothing. These individuals recommended that we seek legal counsel and to file a claim with our title insurance.
	i.	We communicated with and later retained counsel in the fall of XXXX.
	ii.	We informed our home property insurance, who advised we file a title insurance claim.
		A.	We filed a claim with the Title Insurers; XXXX denied the claim.
27.	After informing our bank of our findings, we were told no further loan will be granted with this property as collateral.
a.	Through the grace of God, the bank said we could just continue making our payments and they would not require the full balance to be returned immediately.

CONFIRMING FRAUD

28.	On XXXX XXXX XXXX, the (ms) manufacturer sent us the wreck report. (Exhibit 15b & c).
a.	This information prompted us to contact the XXXX  Lenders agent who insisted that the VA home loan could not close without the XXXX HUD certification. She insisted the (ms) was HUD certified. 
	i.	She said since she no longer was with Eagle Home Mtg. (now Lennar), she had no access to the old file, and to contact them and request a copy. When Eagle said it was no longer the lender and we needed to contact XXXX for the information, our Lender agent said all we needed to do was to purchase an XXXX letter and this would verify HUD compliance.
b.	We purchased the XXXX connected with this (ms); it confirmed the wreck report. (Exhibit 15)
c.	To date the appraiser has refused to comment why he did not condition the (ms) appraisal for XXXX compliance status. (Exhibit 15f)
	i.	We want to know how he compared a non-HUD certified (ms) with certified properties.

29.	The Engineer was reached in XXXX XXXX XXXX. He was asked why his XXXX XXXX XXXX, report to the XXXX Lenders stated the HUD Label numbers as if he had seen them, when obviously he did not. The Engineer admitted he didnt report the missing HUD so not to kill our loan.
a.	The jaw-dropping information was not taken well. We told the Engineer that truth would have protected us all from this fraud. It was not his job to be concerned whether we got a loan on this property or found another property instead.
b.	The Engineer said he would speak with a friend in the county assessor office to find out how an appraiser was able to compare a non-HUD certified, for salvage use only, (ms), to property legally HUD certified. He said the response received was comparable for salvage is nil, meaning they dont exist. 
c.	The Engineer advised we speak with the XXXX XXXX XXXX XXXX XXXX to inquire about the recertification process.
	i.	We did, and the response was Idaho has no re-certification process. A decertified, for salvage structure is no longer legal for human habitation. (Exhibit 15e)
a.	This eliminated any question or doubt as to fraud existing.

30.	We filed our claim in XXXX of XXXX, with XXXX Insurers, XXXX, as stated above. 
a.	Our insurance contract covers fraud, forgery, etc., and our situation clearly was in the coverage.
bXXXX XXXX denied our claim in XXXX XXXX XXXX and has denied all requested reconsiderations.
c.	XXXX agent, at XXXX XXXX, now XXXX XXXX XXXX, XXXX XXXX, admits this is fraud, but says XXXX, the (mh) dealer, is liable, not the insurance company.  Our contract is with XXXX, not with XXXXXXXX.

In XXXX Continued Inquiry into Mortgage Fraud

We were advised by counsel to inquire about refinancing about how this information would be handled or dealt with by the professionals in the industry.

We put an inquiry into the mortgage web-stream, and were immediately inundated daily with phone calls, postal service and emails -- with offers to refinance! XXXX XXXX XXXX XXXX.

31.	XXXX XXXX XXXX XXXX., was adamant it could work around the missing HUD information and could still refinance the property. 
a.	We provided all the information we had, that we are legally required to disclose; they were fully aware that there were problems with XXXX information.
b. XXXX XXXX XXXX XXXX admitted our concerns were valid, but obviously didnt care because the loan was already VA guaranteed. (Exhibit 31b)
i.	We were confused by XXXX response that it could work around fraudulent HUD info.
c	XXXX continued to press to refinance. We questioned how it could be legally achieved given the situation. (Exhibit 31c).
d.	This shows that even the XXXX penalty imposed by CFPB upon XXXX clearly wasnt a large enough punishment to detour them from continuing to participate in deceptive practices.
32.	XXXX title insurer, XXXX XXXX, representative, XXXX XXXX, admitted he could not insure the (ms) after receiving the XXXX XXXX XXXX XXXX information that we provided to him. We are unclear if XXXX deliberately omitted the correct XXXX or if it simply intentionally sent him the incorrect XXXX document. We made it a priority to assure XXXX was informed of the conflict with XXXX documents to avoid any errors of incorrect application. (Exhibit 32)
a.	We had demanded answers and required confirmation from the title insurance that the manufactured home structure would be covered if a refinance occurred.

33.	That ended any hopes of XXXX refinance in XXXX.

-- 	In XXXX XXXX told the XXXX XXXX XXXX XXXX that it knew the loan required HUD Labels (tags) certification or XXXX equivalent. XXXX claims to have the required file. XXXX has refused to produce the XXXX HUD certification to us or to the XXXX, to prove that the HUD Label numbers used in XXXX are not fraudulent. 
a.	XXXX compliance officer, XXXX XXXX  informed us in XXXX, more than once, that a manufactured home involved in a VA refinance requires HUD certification or XXXX equivalent. This is completely opposite of her boss XXXX XXXX position. 
b.	XXXX  President, XXXX XXXX  in XXXX  claimed to the XXXX XXXX XXXX XXXX that XXXX would send the XXXX XXXX verification by email if requested through XXXX.
i.	This request to XXXX has been sent multiple times and XXXX has sent nothing. XXXX XXXX XXXX XXXX XXXX XXXX

Similar to our experience with XXXX XXXX XXXX XXXX XXXX XXXX XXXX, appeared to mirror XXXX, in attitude, intent, and process, and was as equally intense to rush a refinance, even when provided full disclosure of the property history to the best of our information and ability.

Unknown to us, XXXX, the potential XXXX Lender, who was ultimately rejected by us, in dealing with this property fraud, has a past history of deceptive actions towards veterans, and we think the CFPB is justified to take a closer look at this organizations participation in continued mortgage financial frauds.

34.	In the Spring of XXXX, XXXX was made aware of the fraud connected with this property, including having the XXXX letter that we personally provided to them.
a.	The company, after many months, eventually acknowledged it could not legally refinance our property. (Exhibit 34a).

35.	XXXX  was planning to accept the fraudulently created Servicing contract from XXXX XXXX XXXX who had been the Servicer since XXXX XXXX, has since XXXX, been consistently approached by us and requested to provide evidence of their contract legality of XXXX  of XXXX.
aXXXX XXXX computer-generated form letters claiming it was still looking for the document in question, were sporadically sent to us, and were nothing more than XXXX refusal or failure to produce the simple national databank verification, XXXX or to just admit that the company never had the information.

36. XXXX passing the illegal-counterfeit contract to XXXX is no longer passing concealed fraud along, but is in fact, knowingly and willfully participating in this mortgage fraud.
a.	Like XXXX XXXX  has also refused to provide the simple legal compliance proof.

37.	XXXX claim to be unaware of the fraud before taking possession of the contract in an undated, unsigned response to our written inquiries, is a straight up lie. (Exhibit 37)
a.	Multiple proofs exist of XXXX  being informed; evidence is both by electronic and written record.
a.	We demand XXXX explain how it can accept a fraudulent contract that it was aware of was fraud before it took possession of the contract, and how it can be legally enforced for XXXX illicit gain.

38.	The damage is now compounded in the recent loss of our home-owner insurance and our inability to obtain any type of full coverage due to the entire fraudulent and counterfeit transaction.
a. XXXX informed us the company will obtain its own insurance and force us to pay for it, at a higher rate, as is required in their (legally unenforceable) contract. This is nothing short of actively taking part in extortion. (Exhibit 38a)

In XXXX, the XXXX XXXX XXXX and XXXX

39.	XXXX multiple times told the XXXX XXXX XXXX XXXX that it had and would send the XXXX that it confirmed it was required to have in its refinance file of XXXX (Exhibit 39)
a.	XXXX has never fulfilled its offer to provide the simple proof. 

40.	We have reached out to other finance companies and realtors who agree that the manufactured structure, being described for salvage use, has XXXX  equity value and cannot be financed.
a.	One expert in the real-estate industry who is not part of any of the transactions discussed submitted their overview in writing. Identify is omitted to avoid any repercussion to them. (Exhibit 40a)

Veteran, XXXX XXXX has no intention of continuing to pay for the fraud, and intends to restructure how this deal proceeds.

We have submitted some of the many documents that we have in our possession that prove our claims.

SUMMARY

1.	HUD Certification Labels XXXX XXXX XXXX, in union with Serial #XXXX XXXX XXXX ceased to legally exist in XXXX. They were used to create and develop the address of XXXX XXXX XXXX XXXX XXXX XXXX XXXX as a legally New manufactured home, set and declared as real property.
a.	These counterfeit numbers are the sole source of every contract in this complaint that every participating company or individual in this transaction relies upon. The creation of the fraud was intentionally calculated and designed to be concealed for illicit gain.

2.	Every company and individual using the non-existent HUD Label information in any contract has actively participated in real property mortgage fraud, knowingly or by refused or failed duties, built on and profited from the original fraud, that should have been discovered during the XXXX loan process.
a.	Federal CFRs, FHFA, Mortgage, Insurance and State Idaho Codes of fraud are in violation.
 
4.	Had ONE of the involved performed their legal and fact-check duties in XXXX, none of us would be here today. The fraud would have been revealed at that time. Instead all of the involved either change the subject (or transfer Servicer contracts) and none have stopped the financial hemorrhage of damages.

5.	None of the parties ever produced a scintilla of evidence that any of them were within the legal compliance in this transaction. Clear-cut mortgage fraud occurred, and each company and individual who profited holds a degree of liability, equal to or exceeding the value of our intended purchase in this real estate transaction. 
a.	It is hard to fathom, that out of all the involved companies, individuals and the roles each was to perform, that not one of them refused to move forward, when these missing HUD Labels were noted on the appraisal, and to only continue after the authorized documents were properly obtained.  

6.	We have been informed by multiple entities that the restoration remedy here is to remove the structure and replace it with a legally recognized home. This will require major actions of effort, finances and time to address.

7.	The issue itself is quite simple. Contracts generated fraud have no legal enforceability. Use of fraudulent contracts defeat the need of professional licenses and certifications to sell their product.
a.	Fraud weakens, cheapens and ultimately destroys everything it touches.

8.	We have no intention of continuing to pay for fraud. We are resolved to restructure how this deal proceeds.

9.	Sellers, Lenders, Servicers, and Insurers have obviously produced none of the required legal verification documents, because they dont now, nor have they ever obtained them, and all of them have just flat-out refused to admit this simple truth.

10.	Therefore, CFPB should find that all the involved parties be required to initiate full restitution stated below, promptly.

11.	We are in communication with the VA to review this fraudulent home property transaction, and that it indemnify itself from all liability. The VA cannot enforce or participate in acting as a conduit to mortgage fraud. Being a federal agency a higher standard is required by them.

12.	We, XXXX XXXX XXXX XXXX, have submitted the documents needed that clearly prove all nine (9) elements of fraud are met, against all of the companies involved.

If this matter is not resolved now, our intent is to:

1.	File legal actions against all involved in the XXXX XXXX and XXXX fraudulent sale and financing.
2.	Cease all future mortgage payments to force addressing the finance fraud deception.

Our minimum resolution be

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation