Consumer complaint received 2018-03-31
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
XX/XX/XXXX I file a dispute with portfolio recovery.

Account number XXXX Debt collection company reporting as factoring company with a one month loan term and updating " failure to pay '' every month as if they were a creditor in an attempt to defame my character and has done tremendous damage to my credit report.

As a brief background, I sent them a " Notice of Direct Dispute '' under FCRA 623 ( a ) ( 8 ) ( D ) on ( 3/7/2018 ).

In that Notice of Direct Dispute, I included all of the requirments of FCRA 623 ( a ) ( 8 ) ( D ) and 16 CFR 660.4 ( d ), namely : Identification of the specific information that is disputed, my basis for the dispute and relevant information necessary for you to act on this dispute.

I thus received a compliant Notice of Direct Dispute pending ( 1 ) I then received a notice that tells me to send all disputes to another address on XXXX XXXX XXXX instead of XXXX XXXX XXXX where I sent the original dispute with and tells me contact XXXX XXXX to discuss this account.

( 2 ) I then resend the dispute to the address that you requested at XXXX XXXX XXXX.

( 3 ) I then received another notice telling me to send disputed to XXXX XXXX XXXX..and contact XXXX XXXX to discuss this account. Since I already did this, I ignore the notice.

( 4 ) I then received the same letter from their office that now says to contact XXXX XXXX  to discuss this account and to send disputes to XXXX XXXX XXXX.. again I already did this, notice ignored.

( 5 ) I then get a notification that says the tradeline was deleted from all 3 credit reporting agencies. Fair enough, I no longer consider this dispute open.

( 6 ) I then received another letter stating the company has validated the debt and considers this matter closed. I am disputing inaccuracies. NOT DEBT VALIDATION ( 7 ) I then received another notification from the credit agency that the company re-added the same tradeline that they just deleted back to my credit report as a collection.

In my dispute, I clearly state that they are reporting inaccurate and incomplete information that also does not align on my credit reports thus damaging my credit. I sent them all three reporting that clearly show that my disputes are valid, incomplete and inaccurate.

I, as a consumer, have NEVER had an account executed with them, not as a factoring company, installment or revolving. They ARE NOT a creditor and can not report payment history, past due balances, lateness, or failed to pay. They are debt collector and should report as so.

The relevant information being reported by the company to the credit agencies..

XXXX Account status closed Account type open No terms Last updated XX/XX/XXXX No original creditor " Past due '' balance of XX/XX/XXXX And payment history says " Paid on Time '' as of XX/XX/XXXX..

XXXX reporting : Account status open Account type is collection No past due amount No payment history..

XXXX reporting as Account status closed Account type " factoring company '' Past due balance {$410.00} Terms 1month Payment history " failed to pay '' XX/XX/XXXX and has updates every month as failed to pay.

portfolio recovery has intentionally misrepresented reporting on my credit report. I have notified them in writing only to receive Erroneous replies about debt validation in an attempt to keep reporting inaccurate information. They deleted the account then re reported a tradeline by claiming to be the original creditor

Company response to consumer: Closed with explanation