Consumer complaint received 2022-10-07
Company: ENOVA INTERNATIONAL, INC.
State: VA
Product: Payday loan, title loan, or personal loan
Sub-product: Payday loan
Issue: Charged fees or interest you didn't expect

Complaint:
I have had previous loans with this company and never had any issues with the interest rate they charged because it was always paid off before the interest rate would be applicable as it is in this situation. On XX/XX/2020, there was an alleged loan by a former employee of mind that needed to use my computer for a work related matter and they applied for a loan, and used my account profile with Net Credit. Since I had a good relationship with them, the process for my former employee was easy for them to obtain the loan. They had access to my bank account information as well. Needless to say once I finally caught it, the nightmare began. I immediately fired the employee and wrote a letter stating to stop any ACH withdrawals out of my account. I even went as far as to attempt to close that bank account from XXXX XXXX. Net Credit was not wanting to work with me to stop this matter and kept insisting that I pay for this loan. Fast forward to today, I have tried multiple times to have this account closed so that I may sue the former employee. I can't do anything until this account is closed. I even disputed the information on my credit report several times and they are still every month reporting this fake account that I never wanted. 

But since Net Credit did not want to work with me at all, they did not want to work with a debt settlement company I hired to at least try to minimize the bleeding, they are now charging me at a rate that I would never be able to handle it because they do not want to close it but collect more and more interest. Well, that is going to stop because after some research and closely looking at the loan contract it is in fact a null and void contract. They can not enforce the contract because they seem to think they can hide behind the fact they are an internet company based in XXXX  yet lending under the state of Utah laws and claiming they can do business in Virginia. Ask them how that is going for them? They have been sued by the state of Virginia for usury law violations and not having the right to transact business in Virginia and charging the interest rate they are charging. It is a known fact their predatory lending runs wild. Utah can not dictate intrastate commerce interest rates in another state, if Utah company wants to do business in Virginia, they must register and have a reason to conduct business in VA. VA law caps any financing at 36 % APR. Their loan is 149.1 %. You will never pay this off. They get around this by not charging an origination fee to make it seem like it is fair and equitable yet they use odd days and and odd payment cycles and different payments amount that ends up where they charge more than what they state in the Truth in Lending Disclosure. Please see attached interest calculation from your federal government website and a copy of the loan I did not authorize. I never gave them written consent to issue such loan and I pray that you will stop this madness. I want my credit restored back from this corporation, I want {$2000.00} dollars in civil penalties levied against them paid back to me, I want them to close this account and charge it off to ID theft and never bother me again about his loan. If this continues, I will have to take it up in Arbitration where they will have to pay all costs and will lose. The law is the law and they violate the state of VA and the Federal Truth in Lending Act and I am well versed in the Consumer Law Protection and they must stop and close this account because they never got my consent. I did not give them any permission. I did not benefit from this and it has ruined my credit. I have not pressed any charges to my former employee yet due to this account here. They were the only creditor that has not helped in this matter. I refuse to keep trying. I am the original creditor and they do not have my permission to report to my credit report under the FCRA. See attached loan and interest rate they have understated. They are violating many federal laws and need to be shut down.

Company response to consumer: Closed with explanation