Consumer complaint received 2019-01-10
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
XX/XX/XXXX-XX/XX/XXXX resided at XXXX XXXX XXXX  owned by XXXX XXXX. I've put in documented complaints with police, and XXXX XXXX of Property. Non compliance of repairs, noise ordinance, disturbances, no working stove since the day I moved in til I vacated. I had to purchase a microwave to cook since property maintenance crew refused to fix even though repairs was never completed prior to my move in. My shelves were broken, blinds were ripped, and the mold, and bugs were extreme. The noise in building was frustrating and stressful I could never stay home until late at night. They broke in half the units in my building and my kids and I was witnesses.for our safety I did contact community affairs housing authority who paids like 80 percent of my rent. XXXX XXXX  paid my rent every month and I paid the rest via XXXX  portal and I can prove it with bank statements of same total each month for XXXX XXXX. Before I vacated I made sure I left the property in impeccable condition, I shampooed carpet and requested a walk through but XXXX  the manager said that they only do walk through three days later after tenant vacated premises. I took the gate card, and door key to them because that's all I received even though she said day I moved in my knobs are loose and she would send maintenance to give me a new one and change it but never did. They never gave me a working stole. I could only cook on top portion.they would come in my unit with inspection and turn off my security camera each time, my cellphone was taken off property, the maintenance man rubbed my hair and pressed up against me and begged me to not move because he liked me and he would miss me. So I felt very uncomfortable I did tell my mother but didn't report him because of I was afraid. My rent was like {$120.00} or {$200.00} I forget but I asked my housing specialist at XXXX XXXX  to send me copies. I did have to do a review of repairs and I did honestly say that the attempt was never made because the maintenance crew or guy would come with tools but say oh I got ta order a part and never reschedule or fix. Or replace blinds, shelves. The unit was very hot In summers, winter 's very cold and they didn't fix my a.c. and heating unit. I was miserable there. They threw block parties and shot a music video by my door, I have videos and pics and emails I had to call police and domestic violence break ins and four people upstairs including a police got killed and it was just unsettling living there. I paid rent on time, kept to myself, and there was drug activities in building and loitering and property couldn't help. They have prowlers watching kids at the playground and stealing packages. I was convinced still by property to renew lease and they didn't want me to go but I refused to do another renewal. XXXX XXXX ( housing authority ) allowed me to move after my sixty days so I do not owe a debt .these charges are frivolous. U can't owe a bill, rent, water, light or gas bill receiving XXXX XXXX because they would of told XXXX XXXX and my voucher would of been taken. They had no validity of this bill. Only reason I know they would have a balance is because I knew too much activities and had pictures, videos and proof and they said they found out I was snitching to neighbors and I need to keep my mouth closed. So basically it was retaliation.i want this removed and deleted off my credit. It's different I owed them I would agreed to pay but sneakily they didn't contact me about anything or XXXX XXXX  they just put it on my credit report. No courts, lawyer contacted me nor property about any left charges because I've been on XXXX XXXX for 19 years or more I have never had a cimplaint by late rent or unpaid bills.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief