Consumer complaint received 2018-02-12
Company: Amsher Collection Services, Inc.
State: IN
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
TIMELINE XX/XX/XXXX received email from XXXX XXXX that my credit score went down. 
o Prior to this email, my credit score was XXXX to XXXX with all credit bureaus. 
o As of XX/XX/XXXX my XXXX credit Score is XXXX and XXXX  is XXXX. XXXX in unknown. 
XX/XX/XXXX I checked my XXXX  and XXXX reports. I noticed there is a collections agency ( Amsher Collection Svcs., XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX AL XXXX, phone XXXX ) attempting to collect a XXXX bill in the amount of {$1200.00}. 
o I also noticed that there is a Kentucky address on my XXXX   and XXXX  credit accounts that I have never lived at and this address is associated with this XXXX bill. ( XXXX XXXX XXXX, XXXX , KY XXXX. I called XXXX and put a lock on my credit report and filed a dispute. 
XX/XX/XXXX I put a freeze and fraud alert on both XXXX   and XXXX reports. 
XX/XX/XXXX I called XXXX XXXX requesting written documentation of my residence / utility service. 
XX/XX/XXXXI called XXXX and spoke to XXXX, ID # XXXX, in their fraud department. He could not find any account with my name but he did find the account located in Kentucky with my social security number @ the address XXXX XXXX XXXX, XXXX , KY XXXX. 
o XXXX verified the amount due is {$1200.00} and told me they / XXXX pulled my credit on XX/XX/XXXX and set up service. XXXX said they disconnected service inXX/XX/XXXX due to lack of payment, but he did not give me the exact disconnect date. I asked XXXX to mail me out a copy of the original bill, but he said he could not, I would have to subpoena them to receive that information. This makes no sense to me! XXXX also told me to fill out an Identity Theft Report with the Federal Trade Commission ( FTC ) and gave me their phone number. I called the FTC and initiated an Identity Theft Report on the telephone with their agent. 
XX/XX/XXXX XXXX responded to my Amsher dispute we verified that this item belongs to you o Of course this is incorrect and not true. But interestingly, in reference to the Kentucky address associated with this bogus bill XXXX states their investigation produced mixed. I have no idea what that means! 
XX/XX/XXXX Went into FTC Identity Theft report and added more details submitting documentation verifying my residence during XX/XX/XXXX 
XX/XX/XXXX I called XXXX and disputed discrepancies on my XXXX  report. I noticed that Amsher pulled my credit with XXXX on XX/XX/XXXX o XXXX agent told me to also fill out a police report as well. I uploaded supporting documents and FTC Identity Theft report to XXXX. Met with XXXX County Sheriff on XX/XX/XXXX and completed fraud report to initiate an investigation. 
XX/XX/XXXX XXXX County Sheriffs office is currently investigating this matter and will prosecute all involved in this fraud. 
As of this date Amsher Collection Services is saying this is a debt that belongs to me and IT DOES NOT! XXXX, XXXX and XXXX  said they have verfied with Amsher that this is my debt and IT IS NOT. It is my opinion that Amsher is a corrupt company with information from who knows where attempting to scam and scare people into paying debts that are not theirs. Before I found out about this issue, Amsher had pulled my credit reports numerous times and caused my credit score to drastically decrease. I have NEVER had any XXXX service ANYWHERE and I have NEVER lived in Kentucky where this service was. This is more than an inconvenience and I want this resolved quickly.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation