Consumer complaint received 2023-08-18
Company: Experian Information Solutions Inc.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX  XXXX SSN : XXXX XXXX : XX/XX/XXXX Dear Sir/Madam, I am writing to bring to your attention a grave issue that has significantly impacted my financial well-being and emotional state. I am reaching out to the Consumer Financial Protection Bureau in the hopes that you can assist me in enforcing my legal rights and addressing the violations I have encountered under the Fair Credit Reporting Act ( FCRA ). 

The violations I am reporting concern both unauthorized inquiries and inaccurate reporting of information on my credit report. These violations have caused me considerable distress and are adversely affecting my ability to access financial opportunities and provide for my family. 

XXXX | XX/XX/XXXX : Account number : N/A, Please remove it from my credit report. I do not remember authorizing this inquiry. Since it might be fraudulent I want it removed from my credit report IMMEDIATELY! 

XXXX | XX/XX/XXXX : Account number : N/A, Please remove it from my credit report. I do not remember authorizing this inquiry. Since it might be fraudulent I want it removed from my credit report IMMEDIATELY! 

XXXX XXXX | XX/XX/XXXX : Account number : N/A, Please remove it from my credit report. I do not remember authorizing this inquiry. Since it might be fraudulent I want it removed from my credit report IMMEDIATELY! 

XXXX XXXX | XX/XX/XXXX : Account number : N/A, Please remove it from my credit report. I do not remember authorizing this inquiry. Since it might be fraudulent I want it removed from my credit report IMMEDIATELY! 

XXXX XXXX XXXXXXXX : Account number : XXXX, Please remove it from my credit report. Please verify the payment status, balance, comments, payment history and account number as they might be incorrect. Fix or delete this account from my report completely. 

XXXX XXXX | XX/XX/XXXX : Account number : N/A, Please remove it from my credit report. I do not remember authorizing this inquiry. Since it might be fraudulent I want it removed from my credit report IMMEDIATELY! 

XXXX XXXX | XX/XX/XXXX : Account number : N/A, Please remove it from my credit report. I do not remember authorizing this inquiry. Since it might be fraudulent I want it removed from my credit report IMMEDIATELY! 

XXXX XXXX  : Account number : XXXX, Please remove it from my credit report. Please verify the payment status, balance, comments, payment history and account number as they might be incorrect. Fix or delete this account from my report completely. 

XXXXXXXX XXXX XXXXXXXX : Account number : XXXX, Please remove it from my credit report. Please verify the payment status, balance, comments, payment history and account number as they might be incorrect. Fix or delete this account from my report completely. 

XXXX XXXX XXXXXXXX : Account number : XXXX, Please remove it from my credit report. Please verify the payment status, balance, comments, payment history and account number as they might be incorrect. Fix or delete this account from my report completely. 

I am sharing my personal story to highlight the emotional toll these violations have taken on my life. As the primary provider for my family, these discrepancies have caused me significant distress, affecting my ability to meet their needs and aspirations. The constant XXXX  has strained my relationships and taken a toll on my overall mental well-being. 

I have faith in the mission of the Consumer Financial Protection Bureau to safeguard consumers ' rights and interests. I am reaching out in the hope that your intervention will help restore my financial stability and peace of mind. 

Thank you for your attention to this urgent matter. I am looking forward to your response. Please feel free to contact me at [ your email address ] or [ your phone number ] if you require further information or documentation. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation