Consumer complaint received 2017-07-19
Company: Shellpoint Partners, LLC
State: MA
Product: Mortgage
Sub-product: Other type of mortgage
Issue: Closing on a mortgage

Complaint:
On  XX/XX/XXXX , Consumer Financial Protection Bureau has closed the investigation/complaint I had submitted against Shellpoint Mortgage Servicing. The complaint was submitted online, under my old email address which I can no longer access :  XXXX . ( this complaint will use my new email address :   XXXX   ). The CFPB Complaint 's Reference number is   XXXX  .
Shellpoint Mortgage Servicing started billing me a monthly mortgage statement for a property in the address   XXXX   XXXX   XXXX    XXXX , MA  XXXX  This address is for the entire condominium building. A current investigation with County Justice of the Superior Court in Massachusetts is on file under Docket  XXXX  ( on pleading for Leave of Court from  XXXX  Housing Court ). The Complaint is for the investigation that the Board of Trustees of   XXXX   XXXX   XXXX   Homeowners Association Trust were holding my mortgage 's security certificate for   XXXX   XXXX   XXXX   between  XX/XX/XXXX - XX/XX/XXXX  when I was no longer required to pay for any mortgage by my servicer,   XXXX   XXXX   XXXX  , presumably because that was what   XXXX   XXXX   give as benefit to the owners of the first-lien mortgage included in it. Within that time, a record in the  XXXX  County Registry of Deeds indicate there was a Partial Release on a mortgage under   XXXX   XXXX   XXXX   ( see   XXXX    County Doc  XXXX  on  XXXX , under Book/Page 46480/72 recorded o XX/XX/XXXX but the mortgage goes back to  XX/XX/XXXX ). This address does not exist since the Master Deed for the new condo was recorded back in  XX/XX/XXXX . However, this address,   XXXX   XXXX   XXXX   as well as   XXXX   XXXX   XXXX   has been confused ( or deliberately falsely represented ) in several Land Court records to be under my name and under my first-lien mortgage 's security interest for the   XXXX   XXXX   XXXX  .
Shellpoint Mortgage Servicing has sworn under oath, of your authority, for the judicial order which conveys both my actual unit deed ( Book  XXXX  ) and my actual mortgage ( Book  XXXX  ) as well as the deeds either from the easement, appurtenance, or covenant, or all for the building with the address   XXXX   XXXX   XXXX  , Unfortunately, my mortgage with my Title and Declaration of Homestead had been conveyed as well. THESE ARE BOTH MAJOR FEDERAL AND MASSACHUSETTS VIOLATION, IN FACT A CONSTITUTIONAL VIOLATION OF MY HOMESTEAD RIGHTS. The unit deed and the fake addresses ' deeds had been distributed to each of the four Board of Trustees as well as the Condominium Trust. The Condominium Trust, under the address   XXXX   XXXX   XXXX   ( just like what your account references ) is now held by   XXXX   XXXX  , the appointed HOA Trustee residing on Unit 5. The link to Shellpoint Mortgage Servicing is undeniable -- the HOA Trust 's account and the Actual Balance of your billing statement on my name are both  XXXX  by XX/XX/XXXX . There is also a recast stated in your most recent statement under my name with the Loan Number  XXXX  and that it will start in XX/XX/XXXX . There is also a Distribution that will happen for the Class 1 and Class 2 tranches of   XXXX   XXXX   per its Prospectus filed with the SEC on  XX/XX/XXXX , which I have a General Trust Petition filed against the HOA Trust and for the   XXXX   XXXX   Trust to heed by judicial order. This record will definitely be distributed among the parties concerned, including Shellpoint Mortgage Servicing.
Your response has a clear and significant legal consequence. Please do not respond to this complaint that my name and the account number you have on file matches. That is not enough and it will be an attempt at aiding and abetting. CFPB is a witness.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation