Consumer complaint received 2019-02-11
Company: RFNA, LP
State: LA
Product: Payday loan, title loan, or personal loan
Sub-product: Installment loan
Issue: Charged fees or interest you didn't expect

Complaint:
I took out two loans with XXXX XXXX. This company is in XXXX Louisiana. The first loan was XXXX. I believe and the second loan was for XXXX. it may have been somewhat more. At the time I was extremely close to paying the first loan off. That was why I went for an additional loan and I was also in a financial bind. Well I was still making several payments until I had a legal issue which kept me from making payments. The next thing I know these people are sending court documents to my door asking over the loan actual amount after making all those payments to them. The strange part about it was I am having child support being stolen from me. This is a very small town. Well upon trying to get some of that theft down with filing my taxes. I felt some semi relief although I didnt owe the money. Which I want to report that to. These people actually re stole money from me through their company right after my income tax was garnished for the child support. So basically after I felt like I had some control with my life they put the same pressure on me the other way. sad to say im an XXXX or was trying to be. And I feel as if the child support was used as a publicity stunt because I was writing music about an XXXX named XXXX XXXX. My material leaked and the daughters fathers brother was making beats for several XXXX. Such as XXXX XXXX. He made a beat for a song called XXXX XXXX on the XXXX  CD. I had no clue. So the entire while everyone has been role playing on my life stealing money from me like im the XXXX XXXX. It has been happening to me for years. and I just want to have all on this on file in case something horrible happens to me. Or even happen to anyone else again in life. So I wouldnt have never thought that this loan company would stoop so low to actually steal money from me after I made so many payments to them. I was so timely with my payments before until I was making two and three payments to them at a time. its almost like they are stealing money from me thinking I have money or watching money before I have it. And I seriously dont. I had to flee the state from all the abuse and sad to say that it traveled its way where im at. And im just getting sick of it all. Throughout all this my son ended up getting shot and is now paralyzed. The stealing has not stopped. So I filed a complaint before about this company. yes they called and tried to tell me that they would let me pay over XXXX XXXX. well that was the amount that they called me to court for to begin with. I feel like the lady was trying to pull the wool over my shoulders and get me to agree to make the payments but that was the actual amount of the money they were asking for to begin with. After I had given them so much money. So basically They are stealing. then once I saw all the other like complaints about this company it just disgusted me. Then all the people that were working there before are not working there any more. So what really added insult to injury was the fact that I was teaching school in the morning and cleaning the school in the evening. These people were garnishing my entire check from child support being stolen right along with mailing me a letter garnishing my wages for this loan that was way more than the original loan itself. WALKING to get to this job. Walking from this job late at night. All of this I feel is a personal attack related to the industry. I already knew what the child support situation was about but I just never would have thought them people would play a role in using debt bondage to abuse me. It left me with extreme stress and it reflected me as being weak and unable to provide for my son and my daughter. I dont know what is wrong with these people or what they expect but I do not have any money for anyone to continue to keep stealing from me.

Company response to consumer: Closed with explanation