Consumer complaint received 2018-06-10
Company: Radius Global Solutions LLC
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
In the past, I had " parked '' a domain name with XXXX XXXX XXXX XXXX XXXX. I never ever had a hosting plan with them. I paid them for the domain, however, they fraudulently charged my XXXX XXXX Credit Card, twice, once in XX/XX/XXXX and again in XX/XX/XXXX. XXXX XXXX XXXX XXXX  DID credit back those charges. One for {$95.00} and the other for {$95.00}. XXXX XXXX XXXX originally charged me {$110.00} on XX/XX/XXXX, but credited me {$95.00}, leaving {$15.00} to pay for the Domain Name being " parked '' with them. XXXX XXXX, my XXXX Card Co. said that XXXX XXXX XXXX never again disputed those charges after 90+ days and said XXXX XXXX XXXX   refunded the two fraudulent charges back on my card. Now XXXX XXXX XXXX wants to collect this money again, which XXXX XXXX said is illegal. XXXX XXXX XXXX  has sent me to a collection agency to try and collect {$130.00} which I don't owe, NOR DID I EVER OWE. I finally had to SHUT DOWN my XXXX Credit Card on the advice of XXXX XXXX since XXXX XXXX XXXX is a fraudulent company!

XXXX XXXX XXXX threatened me by stating that " they wouldn't STOP using my credit card unless I provided them my DRIVER '' S LICENSE, ( a picture ), MY SOCIAL SECURITY NO. ( a picture ), and my XXXX XXXX CREDIT CARD, ( PICTURE, BOTH SIDES. ) I refused due to identity theft. Wells Fargo said the dispute was over and XXXX XXXX XXXX   after crediting me for those two fraudulent charges, never refuted those charges and are now trying to destroy me and my credit.

WHAT THIS FRAUDULENT COMPANY IS SAYING IS THAT THEY CREDITED ME TWICE FOR THE SAME XX/XX/XXXXCHARGE, WHICH IS FALSE, JUST CHECK WITH XXXX XXXX. TWICE, I CANCELLED ( 2 ) FRAUDULENT HOSTING CHARGES AND THE FIRST TIME WAS ON XX/XX/XXXX AND THAT IS WHY THERE ARE TWO CHARGE BACKS. XXXX XXXX MADE IT PERFECTLY CLEAR TO XXXX XXXX XXXX   that THERE WERE TWO CHARGE BACKS because of TWO FRAUDULENT CHARGES! XXXX XXXX gave XXXX XXXX XXXX  NINETY TO ONE-HUNDRED & TWENTY DAYS IN WHICH TO DISPUTE THE CHARGE-BACKS, and XXXX XXXX XXXX   Company NEVER DID DISPUTE THOSE CHARGES! If you need proof from XXXX XXXX, I definitely will provide it to you via a letter or whatever communication you need!

SEE BELOW : HERE IS THE EMAIL I SENT TO XXXX ( CUSTOMER SERVICE ) TO EXPLAIN EVERYTHING! I SENT IT AT LEAST 10 TIMES TO NO AVAILABLE! They keep discussing the XX/XX/XXXX charge, but NEVER MENTION THE CHARGEBACK FOR THE FRAUDULENT XX/XX/XXXX CHARGE!. THEY OFFER NO INVOICES, NOR PROOF BECAUSE THIS FRAUDULENT COMPANY HAS NONE!! SEE EMAIL BELOW SENT TO XXXX XXXX : XXXX  : Let me make this perfectly clear to you. You have NO PROOF NOR RECORDS attached to your note and you have continuously committed fraud upon me, double charging me, creating a hosting plan I never had, and after I called and very clearly reported the mistake, demanding a correction and cancellation of the XX/XX/XXXX alleged hosting plan I never had to begin with, and very precisely and clearly warning you to STOP USING my CREDIT CARD without my consent, which is fraud, and clearly warning you to REVERSE THE XX/XX/XXXX fraudulent charge, you failed to do so!. You know darn well the facts that there was NO HOSTING plan, I never HOSTED nor had a live site with you. You also know that you fraudulently used my card, again, in XX/XX/XXXX for a fraudulent Hosting Plan you created that I never had. I called many TIMES TO force you to remove those charges to no avail! I CLEARLY WARNED YOU THAT I WOULD TAKE LEGAL ACTION AGAINST YOU FOR FRAUDULENTLY USING MY CARD, which you did TWICE, and then continued the unauthorized use of it!!. Not ONLY that, you attempted to use it FOUR MORE TIMES, when in fact I warned my Credit Card Company and they reported your illegal behavior to THEIR FRAUD DIVISION, and then took action by BLOCKING YOU FROM USING IT FURTHER!! Since you kept trying and trying and trying against my will and the credit card company 's warning to stop this felonious practice, the FRAUD DIVISION of the BANK took action by telling me to immediately CLOSE THE CARD DOWN FOR MY PROTECTION NOW AND FOR THE FUTURE.

I must have called your company at least 50 or more times for YOU TO STOP USING MY CREDIT CARD AGAINST MY WILL. YOU REFUSED TO DO SO, forcing me to CANCEL THAT CARD. I then reported you to XXXX, and then you voluntarily realized you were in violation of many federal and state felony and civil laws, under the Penal Code, so you then decided to work with my CREDIT CARD COMPANY to reverse those fraudulent charges that only YOU CREATED. You had months on end in which to dispute those unfounded and fraudulent charges with the CREDIT CARD COMPANY, however, knowing you were in trouble with XXXX and WITH CONSUMER BUREAUS, AND WITH FINANCIAL Institutions, you reversed those unscrupulous, illegal, unfounded, and fraudulent charges that YOU CREATED. Now, you are attempting to " shake me down '', just like a mafia thug would do to an individual, illegally, in order to extort money, fraudulently. Let me forewarn you! Your actions are CRIMINAL, AGAINST THE PENAL CODES, AGAINST XXXX, and MANY OTHER POLICE AGENCIES that monitor illegal behavior, here in the USA, and this could amount to violations and a lawsuit initialed by not only me, but by FEDERAL AND STATE AGENCIES, such as the FBI, Consumer Bureaus, and other CRIMINAL ENFORCEMENT AGENCIES, such as the Federal Trade Commission, and many others. Your Company, which I understand is in XXXX, may lose privilege to do business in the USA!!

I am now taking this to much HIGHER AUTHORITIES AND WILL INITIATATE LEGAL ACTION AGAINST YOU FOR PUNATIVE DAMAGES, INTENTIONAL INFLICTION OF EMOTION DISTRESS, VIOLATION OF CREDIT CARD FRUAD & DISPUTE LAWS AND FINANCIAL LAWS, INTERFERENCE WITH A CONTRACTUAL RELATIONSHIP ( by holding onto my Domain Name and not allowing it to transfer, until I contacted XXXX ), and MANY OTHER FEDERAL AND STATE LAWS, statutes, and codes.

As I previously mentioned, members of your staff also tried to hold my Domain Name HOSTAGE and I had to again go to XXXX in order to get it transferred away from you. Also, I have an email from XXXX XXXX XXXX  which states that you will not stop using my card unless I provide you PICTURES, front and back of my DRIVER 'S LICENSE, PICTURES, front and back of my CREDIT CARD, and a PICTURE of my Social Security Card. Sorry, but I don't WANT TO TRIGGER ANY IDENTITY THEFT and don't provide pictures of this personal nature to ANYONE, especially YOUR COMPANY. My state laws protect our residents against any IDENTITY THEFT, so legally, in order for you to STOP USING MY CARD INDISCRETIONATELY, I HAD TO TAKE DRASTIC ACTION AND SHUT IT DOWN!

I know you're a XXXX   COMPANY, with a regional OFFICE in XXXX  however, I'm in the USA, in XXXX and we have extremely strict laws that protect consumers. If you do not follow these XXXX  LAWS AND COMIT BOTH FELONIES AND MISDEMEANORS, YOU SHOULD IMMEDIATELY STOP DOING BUSINESS HERE IN XXXX. and in the USA, because action will be taken against you by our governmental compliance agencies.

I am not now, nor will I ignore your communications, however, I will not be a victim, nor surrender to your extortion, threatening tactics and lies! From this point on, I will be directing all my letters of communication to XXXX and MANY GOVERNMENTAL AGENCIES, BOTH THAT REGULATE COMPLIANCE VIA THE PENAL CODE AND VIA CIVIL LAWS, ( FEDERAL AD STATE ), here in the USA.

As I contact each one of those organizations and governmental compliance agencies, you will receive a " COPY '' of correspondence sent. I'm sure you'll be hearing from them real soon. I will not be threatened anymore, nor a victim of mafia or thug tactics. XXXX XXXX I'd also appreciate if CFPB would take a look at the link below from Consumer Affairs, here in the US, and you'll see 84 of the same type of complaints against XXXX XXXX XXXX  for fraudulent charging and then sending people to collection agencies and acting like mafia thugs. But in MY CASE they have the nerve to credit back my credit card and then act like mafia thugs, threatening to ruin my credit and attempting to shake me down for money, that was NEVER OWED TO THEM!!

The Collection Agency they are using is : XXXX XXXX XXXX in XXXX. Phone number is:XXXX. Can you believe that XXXX XXXX XXXX, the fraud company, also tacked on late charges of {$30.00}. Are they kidding or what? THEY NEED TO BE SHUT DOWN immediately, and OUT OF THE USA!!

I thank you in advance for your help! XXXX XXXX XXXX ( SEE LINK W/COMPLAINTS ) XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation