Consumer complaint received 2017-07-12
Company: HUNTINGTON NATIONAL BANK, THE
State: MI
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-issue: Problem with convenience check

Complaint:
This is to add to me previous complaint case # XXXX : in that complaint the primary issue was refusal to honor a Balance transfer/convenience check. <P/>Since, Huntington bank has again refused to honor a balance transfer/convenience check. This time it was to payback a loan I had to borrow to cover the previous balance transfer check Huntington wrongfully dishonored. Further, the check was written to a Business who 's account is with Huntington bank and they have been with Huntington for decades with millions yearly. TO add to this reckless and deliberate violation of our contract agreement. The owner deposited the check at the branch and informed the teller he personally knows me. Regardless, Huntington Bank did not honor the check and it has caused irreparable damages to myself and my daughter. My daughter does business with the owners of XXXX XXXX, however as a result of Huntington Banks wrongful dishonor of the check written to XXXX XXXX, XXXX XXXX contacted my daughter angrily, saying he did n't need to deal with these issue that compromises reputation and cancelled and further business relationships. My daughter is absolutely crushed. her company, XXXX XXXX XXXX generated XXXX XXXX- {$40.00} XXXX a year from the owner including one of the biggest events she manages for XXXX XXXX `` XXXX XXXX XXXX '' which she has already been working and organizing for months, all has been lost. Additionally, I have discussed possible action with my attorney ( have yet to hire him for this case ) he did some research into Huntington Bank 's contract and consumer statement. As a result I can know definitely say Huntington has violated the contract with me in numerous ways. For example, nowhere and I mean without doubt, there is nothing in the contract which states I must have a verbal conversation with anyone form Huntington. I have provided Huntington numerous ways to contact me, email, USPS, fed ex, or Huntington 's own secure messaging platform. Huntington is attempting to dictate they must have a verbal conversation with me over the phone. However, her is the true  problem Hunting now has. I am XXXX XXXX with a XXXX XXXX and I can provide medical records to ascertain that fact. Growing up in XXXX as a child I came down with an XXXX XXXX that was never treated properly, as a result I have XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I used a XXXX XXXX years ago, but these XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. Therefore I stop using it. I manage with the XXXX XXXX I have left in face to face conversations, but rarely have telephone conversations. I mainly use texting and email. I believe thats all I need to say for now, just want a record of this because my daighte3r is researching a possible Class Action. Apparently this is not an isolated issue with Huntington and from my conversation with her, ( by text ) if she can make her case for a class action her lawyer will take it on.

Company response to consumer: Closed with explanation