BEE-spoke-data/consumer-finance-complaints huggingface dataset:
Consumer complaint received 2019-08-24
Company: CREDIT ACCEPTANCE CORPORATION
State: SC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Problem with personal statement of dispute

Complaint:
Every month Credit Acceptance Finance company is reporting to all 3 of my credit reports as if I'm late in making a car payment. The account with Credit Acceptance has been closed since XX/XX/2017, the month and year that they picked up there vehicle. How can they still be reporting to all 3 credit bureaus like the account is still active? They've had there car back since XX/XX/2017 and they still reporting as if I still have the car and I'm making late payments, that info is incorrect reporting to my credit for almost 2 years now.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2020-05-14
Company: Diversified Adjustment Service, Inc.
State: FL
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
I have been with XXXX XXXX XXXX for 2 years now. I get alerts from XXXX XXXX  about everything, because I am trying to buy a home. I fight very hard to maintain a great score & do not understand why XXXX is claiming I owe {$800.00}. 
The debt is not my debt & I find their actions, along with Diversified ADU SVC unlawful. I ask that a contract is presented, so that they realize the error & remedy this accusation to all credit companies. 


Gratitude!

Company public response: Company can't verify or dispute the facts in the complaint
Company response to consumer: Closed with explanation
Consumer complaint received 2021-08-21
Company: CAPITAL ONE FINANCIAL CORPORATION
State: MO
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
XX/XX/2021 CAPITAL ONE has received notice of documents ( certified mail/return receipt ) I the consumer have sent a validation of debt letter to CAPITAL ONE. A cease and desist pursuant to federal law 15 usc 1692c ( c ) has been sent with my specific Demand to remedy pursuant to 15 usc 1692c ( c ) ( 2 ) with removal of all my private information from all the credit reporting agencies. CAPITAL ONE has also received my affidavit of fact stating they are in violation of federal laws pursuant to the fair credit reporting act. CAPITAL ONE has given my private information to non-government organizations without my direct consent. Pursuant to 15 usc 1681b ( a ) ( 2 ), CAPITAL ONE has reported private information and as a federally protected consumer I have a right to privacy pursuant to 15 usc 1681a ( 4 ) and my right to privacy has been violated. CAPITAL ONE is in violation of 15 usc 1681b ( a ) ( 2 ) permissible purpose, they do not have my direct written consent to list any information about me the consumer and so the information can not be furnished to a credit reporting agency. CAPITAL ONE has been instructed by myself the consumer to remove all of my personal/private information from all credit reporting agencies.

Company response to consumer: Closed with explanation
Consumer complaint received 2018-06-08
Company: Credit Karma, LLC
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
I have 4 accounts on my credit report that should have a XXXX balance. 

1.XXXX $ XXXX Closed account switched to XXXX, provided them with policy numbers .... payments were automatically deducted from my account. Opened XX/XX/2016, XXXXXXXX XXXX Company 2XXXX XXXX XXXX {$420.00} Closed account when we moved to XXXX, paid balance in full, it had to be in good standings to transfer and start a new service. XXXX XXXX XXXX  3.XXXX XXXXXXXX XXXX XXXX {$690.00}, I submitted at the time of visit all my insurance information. The bill was covered in full with 100 % medicaid.XXXX XXXX XXXX XXXX 4.XXXX XXXXXXXX XXXX {$45.00}, again, should have been billed to medicaid.XXXX XXXX XXXXXXXX XXXX

Company response to consumer: Closed with explanation
Consumer complaint received 2017-12-08
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
These account are open because of fraud. I have disputed with the companies more than once. not sure why they continue to be on my credit report. 

XXXX XXXX XXXX Last reported : XX/XX/XXXX {$3800.00} CAPITAL XXXX AUTO FINANCENeeds Attention Last reported : XX/XX/XXXX {$3000.00} In Collections/Charge-off XXXX XXXX BANK XXXX NA Closed : XX/XX/XXXX {$1000.00} Closed XXXX BANK DELAWARE Closed : XX/XX/XXXX {$200.00} Closed

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2017-12-08
Company: National Credit Systems,Inc.
State: TX
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I had a debt that I was completely unaware of from an apartment I previously live at which is XXXX XXXX XXXX. I discovered a debt on my credit from a Company of the name of XXXX which was currently handling the account. I contacted them, I was given an address to the office, I went down and paid the Bal of {$590.00} plus XXXX processing fee. Now I see another Collection agency is reporting the same debt to my credit report National Credit Systems, however this is already paid and I know this is completely unfair.

Company response to consumer: Closed with explanation
Consumer complaint received 2021-08-21
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: IL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
I disputed this public record reporting in error and asked for an investigation, verification, and deletion over 6 months ago. The Credit Bureaus have NOT provided verification per the FCRA and falsely stated that the courts verified this public record, however, enclosed in a letter from the courts stating that they DO NOT verify anything with the credit bureaus.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2021-08-21
Company: General Motors Financial Company, Inc.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
Hello, I made a payment for my leased Vehicle on XX/XX/XXXX and it was taken from my bank account. Per GM when i looked at my credit report it was reporting late when in fact on the website it reflects the payment was processed. I went to my bank, got a copy of my bank account and a personal banker faxed it on my behalf. I reached out to GM once again and they advised to call back in 5-7 business days and they will correct the payment. It has now been longer and they did not remove the negative remark from my credit nor have they applied the payment. My credit score is well above 750 and this negative remark has caused a burden on the financial stability i can offer my family. I am not the average consumer and have never been late with any payment. I am requesting GM to apply the payment with the proof i have submitted along with taking off the negative remark from my report. The information on the website of GM also contradicts what they are reporting to my credit. Please ask them to correct this.

Company response to consumer: Closed with explanation
Consumer complaint received 2018-06-06
Company: Experian Information Solutions Inc.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
Hi my name is XXXX XXXX XXXX I am contacting you because my credit report is reporting inaccurate and fraudulent credit inquiries on my credit report and I want them removed at once because they are fraudulent and do not belong to me. Here is a list of the fraudulent items that I would like removed because they are fraud and do not belong to me and were not authorized credit inquiries Inquiry details XXXX/XXXX Inquiry from XX/XX/XXXX - Department & Variety Stores This inquiry could stay on your report untilXX/XX/XXXX. 
See an error? 

Find out how to dispute a hard inquiry Institution Information XXXX/XXXX XXXX XXXX, MN XXXX ( XXXX ) XXXX XXXX/XXXX Dc Inquiry from XX/XX/XXXX + Bank XXXX/XXXX   Inquiry from XX/XX/XXXX + XXXX XXXX XXXX/XXXX XXXX/XXXX Inquiry from XX/XX/XXXX + XXXX XXXXXXXX XXXX/XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX XXXX/XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX XXXX/XXXX XXXX XXXX Inquiry from XX/XX/XXXX + Bank XXXX  XXXX Inquiry from XX/XX/XXXX + Bank XXXX  XXXX Inquiry from XX/XX/XXXX + Bank XXXX   XXXX Inquiry from XX/XX/XXXX + Bank XXXX XXXX XXXX please remove all listed inquiries because they don't belong to me and are fraudulent and I want them removed off my credit report. Also {$2700.00} Original creditor : 09 XXXX XXXX XXXX XXXX Opened XX/XX/XXXX + {$730.00} Original creditor : 08 XXXX XXXX XXXX  XXXX XXXX XXXX   are also fraudulent and do not belong to me and I want them removed off my credit report at once because I am a victim of identity theft theft.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief
Consumer complaint received 2018-06-06
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
Hi my name is XXXX XXXX XXXX I am contacting you because my credit report is reporting inaccurate and fraudulent credit inquiries on my credit report and I want them removed at once because they are fraudulent and do not belong to me. Here is a list of the fraudulent items that I would like removed because they are fraud and do not belong to me and were not authorized credit inquiries Inquiry details XXXX/XXXX Inquiry from XX/XX/XXXX - Department & Variety Stores This inquiry could stay on your report untilXX/XX/XXXX. 
See an error? 

Find out how to dispute a hard inquiry Institution Information XXXX/XXXX XXXX XXXX, MN XXXX ( XXXX ) XXXX XXXX/XXXXXXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX/XXXX   Inquiry from XX/XX/XXXX + National Credit Cards/XXXX XXXX/XXXX  Inquiry from XX/XX/XXXX + National Credit Cards/XXXX XXXX/XXXX  Inquiry from XX/XX/XXXX + National Credit Cards/XXXX  XXXX Inquiry from XX/XX/XXXX + National Credit Cards/XXXX XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXXXXXX  XXXX Inquiry from XX/XX/XXXX + XXXX XXXXXXXX  XXXX Inquiry from XX/XX/XXXX + XXXX XXXXXXXX   XXXX Inquiry from XX/XX/XXXX + XXXX XXXXXXXX XXXX XXXX please remove all listed inquiries because they don't belong to me and are fraudulent and I want them removed off my credit report. Also {$2700.00} Original creditor : XXXX XXXX XXXX XXXX XXXX Opened XX/XX/XXXX + {$730.00} Original creditor : XXXX XXXX XXXX XXXX  XXXX XXXX XXXX are also fraudulent and do not belong to me and I want them removed off my credit report at once because I am a victim of identity theft theft.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief
Consumer complaint received 2021-02-10
Company: Absolute Resolutions Corp.
State: NV
Product: Debt collection
Sub-product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
ATTENTION TO ABSOLUTE RESOLUTIONS I AM SUBMITTING THIS INFO AS THIS ACCOUNT is a result of identity theft I have never done any business or opened any account what so ever with this company. I recently discovered through my monitoring service this account being reported I made efforts to remove this account from my file as the amount of {$1500.00} does not belong to me. This account was fraudulently opened through this company ABSOLUTE RESOLUTIONS XX/XX/2020 an has been reported to the FTC and authorities as Identity theft. My information was stolen and utilized by someone else claiming to be me utilizing whatever tools needed to acquire ( SOME FORM OF LOAN OR CREDIT ) have submitted all of my personal information needed to resolve this matter in this complaint and through the FTC report attached and do not feel comfortable giving any further information in any way to any others at this time due to the further possibilities of identity theft. All information submitted is said to be the rightful information needed to resolve this matter.

Company response to consumer: Closed with explanation
Consumer complaint received 2018-03-13
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State: FL
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
PORTFOLIO RECOVERY they're attempting to collect a debt for a debt of Original Creditor Name XXXX XXXX XXXX XXXX XXXX which has not been verified I have asked several times for them to verify the debt several times and yet they have not verify any of the information.

Company response to consumer: Closed with explanation
Consumer complaint received 2019-08-24
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State: GA
Product: Debt collection
Sub-product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
I mailed Portfolio Recovery Associates, LLC a letter requesting debt validation in XX/XX/2019. In that letter I requested that the company send me original contracts and complete billing history. The company failed to validate the debt and mailed me a photo copy of one billing statement. This does not prove this debt is mine. The company also filed a civil suit after not validating my debt.

Company response to consumer: Closed with explanation
Consumer complaint received 2019-08-24
Company: BARCLAYS BANK DELAWARE
State: MD
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Closing your account
Sub-issue: Company closed your account

Complaint:
I paid this account monthly, and I was never late. I have not charged anything to this years. I have been paying it down in order to close it out. The company closed the account which led to my credit score dropping tremendously. I called and inquired as to why they closed the account and I was told that it was because my debt to other companies was too high. My credit report will confirm that I have had an excellent payment history. During the Government shut down I missed a payment to another company which caused me to have one missed payment on my record for 34 years with this company. This had nothing to do with Barclay. I have no problems with Barclay closing the account. However it was closed in such a way that it negatively impacted my credit score.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2020-06-05
Company: DISCOVER BANK
State: MA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
My complaint is with XXXX  and XXXX and XXXX. XXXX  continues to report misleading credit information on their fee for service site. XXXX. Credit scores and account information on their website contradict and are completely different then what is reporting to agencies such as XXXX XXXX and XXXX and Discover. 

XXXX  displays more positive account reporting. After attempts to be approved for tradeline credit based on their fee for service account, lenders such as XXXX XXXX and XXXX report back with profoundly lower credit scores and defamatory credit information such as recent delinquencies, bankruptcies, chargeoffs as well as low available credit. I was also informed by Discover XXXX   uses a 3rd party called Furnisher. I have never initiated nor authorized any services from Furnisher. Furnisher has blocked and flagged my individual personal credit as problematic, high risk and extrey derogatory. Neither XXXX and XXXX nor XXXX  have credit score information and scores matching XXXX and XXXX ' letter of declination. I find this practice to be fraudulent and quite discriminatory. I'm a conversation with the lending representative, he could not answer many of my questions of standardization of credit approval. He said it is case by case and based on reporting from XXXX. The same website reporting contrary information. I paid this company XXXX a month to monitor my credit ACCURATELY. Their ratings are noticeably lower than XXXX  and XXXX   in my case. None of the scores listed on any of XXXX AND XXXX 'S declination letters matched XXXX  customer reported information. Nor did XXXX XXXX XXXX 's XXXX XXXX third party site.

Company response to consumer: Closed with explanation
Consumer complaint received 2021-08-21
Company: ENCORE CAPITAL GROUP INC.
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
Yes there's a company on my credit report that I don't know. I asked the creditors to have them to provide the I.P address and they couldn't but still on my report when I gave them 30days to give proof. The company is Midland. They need to give the information that I asked them to give to the creditors but hasn't and still on my report I asked to be removed immediately.

Company response to consumer: Closed with explanation
Consumer complaint received 2021-03-30
Company: CAPITAL ONE FINANCIAL CORPORATION
State: PA
Product: Debt collection
Sub-product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
I entered a consumer credit transaction on XX/XX/2020 with Capital One and for the application it asked for my social security card which under 15 USC 1605 ( l ) The term credit card means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. Any meaning no restrictions, that would mean my social security card which was used in this consumer credit transaction. Since this is commerce and the United States is a corporation under 28 USC 3003 and anything purchased using my social security card is Obligation or other security is of the United States under 18 USC 8. It's ambiguous to deceive a consumer into owing an alleged debt, when it was paid for at the start of the transaction, Capital One is just a extension of my Credit extended back to me. Capital One is furnishing deceptive forms, statements, and contracts that comes in a positive balance each month. XXXX positive balance and XXXX negative balance, it's impossible to pay on a positive balance because Capital One was paid at the start of the consumer credit transaction. They need to be held accountable for their actions in this corporation.

Company response to consumer: Closed with explanation
Consumer complaint received 2018-06-06
Company: Bread Financial Holdings, Inc.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
To whom it may concern my name is XXXX XXXX residing at XXXX XXXX XXXX I have been contacting XXXX for over 2 yrs now trying to get them to fix my credit report only to have them raise my score for a week and then find a reason to make my score even lower everytime I contact your company to report them. XXXX continues to create reasons to lower my credit score fraudulently. There lastest tactic is double reporting a fraudulent account that doesn't even belong to me which is children 's place which was reported {$420.00} Closed XXXX Reported : XX/XX/XXXX Which looks like it's one account reported twice but the account isn't mine and I wanted it removed off my credit report and I want my score raised to where it should be like it is at all other credit bureaus because the account they are reporting is fraudulent and does not belong to me. They are also reporting XXXX XXXX Reported : XX/XX/XXXX + {$390.00} Closed This account is also fraud and does not belong to me and I want it removed from my credit report because it is fraud. My credit score should be at least 700 this company needs to be investigated because they fraudulently report and when you try to make them aware be getting outside people involved like your company the retaliate by lower your credit score. I have had this problem with XXXX for over 2 yrs and would like it resolved as I am XXXX and there false reporting g is causing a tremendous amount of stress on my life. I am considering a lawsuit if this isn't fixed as the stress is causing extreme health issues. Please help me resolve these issues with there false reporting. Also I keep asking them to add my employer which they still haven't done which is XXXX XXXX XXXX XXXX.

Company response to consumer: Closed with explanation
Consumer complaint received 2020-06-05
Company: Experian Information Solutions Inc.
State: AR
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
I found out my identity had been compromised because my wallet was stolen from the movie theater. I didn't take the proper measures afterwards I just got a duplicate drivers license and a copy of my social security. Several years later I'm receiving letter after letter of several unpaid for accounts that I have never open. There's a fraudulent account open that I am not near familiar with. These accounts are not mine, please remove it.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation