Consumer complaint received 2021-04-27
Company: National Credit Systems,Inc.
State: FL
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I was a resident at XXXX XXXX apartments from XXXX XXXXXXXX XXXX, with 2 other roomates. I was served a joint eviction in XX/XX/XXXX, so vacated the property. The eviction documents gave me the option to pay XXXX XXXX apartments {$1000.00} or to forfeit possession of the property. Fast forward to XX/XX/XXXX as I am doing credit repair DIY, I contact National Credit Systems as they're listed on all 3 credit bearu 's as taking ownership of a {$4100.00} debt from XXXX XXXX XXXX Apartments. I don't agree with said amount of {$4100.00}. My rent had ONLY been {$750.00} and according to the legal eviction documents, I don't owe a balance. Even if I did owe a balance, How did the significant amount of {$4100.00} come about? I spoke with XXXX XXXX from National Credit Systems on 3 seperate occasions via telephone between XXXX and XX/XX/XXXX. In addition, I sent a debt validation letter via certified mail. As a response, XXXX sent me 3 pages from a signed lease and itemized " move-out statement. '' The move out statement raised even more questions. The eviction paperwork had a balance of {$1000.00} yet the itemized bill/move out statement has my balance starting at {$1400.00}. The itemized bill also shows that I was charged for rent twice in the month of XXXX ( XXXX ). I was charged {$740.00} on XXXX and {$740.00} on XX/XX/XXXX. I was charged an astronomical amount of {$1100.00} for a carpet replacement. The bill also list my move out date as XX/XX/XXXX which is innaccurate. I moved out a month prior. I was served eviction paperwork on Thursday, XX/XX/XXXX and had 3 days to be out, excluding saturdays/sundays. Day number 3 was Monday, XX/XX/XXXX and on this day, I was back living on college campus as a residential assistant. 

Because of the questions and alarming concerns I had, in regards to the amount owed/owing anything, I reached out to XXXX XXXX apartments by telephone in XX/XX/XXXX. I called, assuming I'd be able to get to the bottom of this but was met with an absurd response. XXXX XXXX Apartments has no recollection of me ever living there as their " files '' don't go back that far. They were unable to verify my debt nor provide a copy of the original lease because they didn't have any of this information. In addition to the alarming telephone call, I followed up by sending XXXX debt validation letters to XXXX XXXX XXXX apartments by certified mail and didn't get a response. XXXX XXXX Apartments also doesn't have a corporate office so I was unable to speak to anyone else. 

At this point, National Credit Systems is the only entity claiming I owe any debt to XXXX XXXX Apartments. I am disputing the entire {$4100.00}. This is an erroneous number. This eviction on my record has constantly prevented me from renting / home ownership and this isn't right when this debt is clearly innaccurate / false. Anyone can look at my situation and documents and see that alot of this just isn't adding up. I don't owe XXXX XXXX Apartments {$4100.00}. 

I have written my attorney general and XXXX in regards to this issue as well.

Company response to consumer: Closed with explanation