Consumer complaint received 2023-03-08
Company: Receivables Management Partners, LLC
State: TX
Product: Debt collection
Sub-product: I do not know
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
RMP Services has three collection accounts under my name and are refusing to share any of the details required by law and this is not my account. 

Name * XXXX XXXX Phone Number * ( XXXX ) XXXX Account Number Credit Account Account # XXXX ( Dispute ) Reason for contact * I don't know why I'm being contacted How can we help you? * XXXX XXXX XXXX XXXX XXXX XXXX, XXXX TX XXXX XX/XX/2022 Receivables Management Partners , LLC XXXX XXXXXXXX XXXX XXXXXXXX, MI XXXX, United States RMP LLC, I see that you placed an item for collection on my credit report. I have contacted XXXX XXXX XXXX XXXX, based in XXXX XXXX, CA. I reside in XXXX, TX, and have never done business with them. I spoke to their manager, and they have no record of me in their system, furthermore, any debts with any of their locations, providers, physicians, or properties ( under the umbrella of XXXX XXXX XXXX XXXX ). Furthermore, they do not have locations in Texas, and even when I attempt to go through your payment portal to confirm information, my social security is not accepted, which means you are incorrectly reporting this information, as you do not have the correct information. 

Despite the above, If you believe I am still responsible for this debt, please send me any documentation you have proving that I owe it along with the below information/ request. Until then, please cease all communication with me and note on your records that I dispute any responsibility for this debt, and you will be responsible for any financial losses due to erroneous information on my credit reports. 

Please supply the information below so that I can be fully informed : Why do you think I owe the debt and to whom I owe it, including : The name and address of the creditor to whom the debt is currently owed, the account number used by that creditor, and the amount owed. 

If this debt started with a different creditor, provide the name and address of the original creditor, the account number used by that creditor, and the amount owed to that creditor at the time it was transferred. When you identify the original creditor, please provide any other name by which I might know them if that is different from the official name. In addition, tell me when the current creditor obtained the debt and whom the current creditor obtained it from. 

Provide verification and documentation that there is a valid basis for claiming that I am required to pay the debt to the current creditor. For example, can you provide a copy of the written agreement that created my original requirement to pay? 

If you are asking that I pay a debt that somebody else is or was required to pay, identify that person. Provide verification and documentation about why this is a debt that I am required to pay. 

The amount and age of the debt, including : A copy of the last billing statement sent to me by the original creditor. 

State the amount of the debt when you obtained it, and when that was. 

If any additional interest, fees, or charges have been added since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each added amount. In addition, explain how the added interest, fees or other charges are expressly authorized by the agreement creating the debt or are permitted by law. 

If there have been any payments or other reductions since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each of them. 

If there have been any other changes or adjustments since the last billing statement from the original creditor, please provide full verification and documentation of the amount you are trying tocollect. Explain how that amount was calculated. In addition, explain how the other changes or adjustments are expressly authorized by the agreement creating the debt or permitted by law. 

Tell me when the creditor claims this debt became due and when it became delinquent. 

Identify the date of the last payment made on this account. 

Have you made a determination that this debt is within the statute of limitations applicable to it? Tell me when you think the statute of limitations expires for this debt, and how you determined that. 

Details about your authority to collect this debt in Texas I would like more information about your firm before I discuss the debt with you. Does your firm have a debt collection license from my state? If not, say why not. If so, provide the date of the license, the name on the license, the license number, and the name, address, and telephone number of the state agency issuing the license. 

If you are contacting me from a place outside my state, does your firm have a debt collection license from that place? If so, provide the date of the license, the name on the license, the license number, and the name, address, and telephone number of the state agency issuing the license. 

If you are reporting this information to a credit bureau or have already reported it, report that I am disputing this debt. 

XXXX XXXX

Company response to consumer: Closed with explanation