Consumer complaint received 2019-05-21
Company: First Advantage LNS Inc.
State: IL
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Hello, This correspondence is in regards to a collection account applied to my credit report in the name of National Credit Audit or XXXX XXXX XXXX XXXX in the amount of {$5800.00}. I have previously requested this account to be removed and for proof of charges and have received no assistance from said creditor. Per the below municipal Landlord and Tenant codes I wish to have this item removed. 
Per the Municipal Code of XXXX Chapter 5-12 Residential Landlords and Tenants 5-12-040 Tenant responsibilities. 
Every tenant must : ( a ) Comply with all obligations imposed specifically upon tenants by provisions of the municipal code applicable to dwelling units, including Section 7-28-850 ; * * Editor 's note Per Coun. J. 6-5-13, p. 55787, 6, the text of paragraph ( a ) reading ... including Section 7-28-850 becomes effective on XXXX-13. 
( b ) Keep that part of the premises that he occupies and uses as safe as the condition of the premises permits ; ( c ) Dispose of all ashes, rubbish, garbage and other waste from his dwelling unit in a clean and safe manner ; ( d ) Keep all plumbing fixtures in the dwelling unit or used by the tenant as clean as their condition permits ; ( e ) Use in a reasonable manner all electrical, plumbing, sanitary, heating, ventilating, air conditioning and other facilities and appliances, including elevators, in the premises ; ( f ) Not deliberately or negligently destroy, deface, damage, impair or remove any part of the premises or knowingly permit any person on the premises with his consent to do so ; and ( g ) Conduct himself and require other persons on the premises with his consent to conduct themselves in a manner that will not disturb his neighbors ' peaceful enjoyment of the premises. 
5-12-130 Landlord remedies. 
Every landlord shall have the remedies specified in this section for the following circumstances : ( c ) Failure to Maintain. If there is material noncompliance by the tenant with Section 5-12-040 ( other than subsection ( g ) thereof ), and the tenant fails to comply as promptly as conditions permit in case of emergency or in cases other than emergencies within 14 days of receipt of written notice by the landlord specifying the breach and requesting that the tenant remedy it within that period of time, the landlord may enter the dwelling unit and have the necessary work done in the manner required by law. The landlord shall be entitled to reimbursement from the tenant of the costs of repairs under this section. 

Therefore, based on the above codes please provide photographic evidence that said tenant, was in violation. Also, please see attached photographic evidence of the dwelling, where no said damage is shown. Also, please provide documentation reflecting a written notice was provided to the tenant within the 14 day time frame specified above, including but not limited to certified mail receipt, priority mail express, priority mail, First-Class Mail Package Services, or USPS Retail Ground Media Mail. 


5-12-080 ( 2 ) A reasonable amount necessary to repair any damage caused to the premises by the tenant or any person under the tenant 's control or on the premises with the tenant 's consent, reasonable wear and tear excluded. In case of such damage, the landlord shall deliver or mail to the last known address of the tenant within 30 days an itemized statement of the damages allegedly caused to the premises and the estimated or actual cost for repairing or replacing each item on that statement, attaching copies of the paid receipts for the repair or replacement. If estimated cost is given, the landlord shall furnish the tenant with copies of paid receipts or a certification of actual costs of repairs of damage if the work was performed by the landlord 's employees within 30 days from the date the statement showing estimated cost was furnished to the tenant. 

Per the above code paid receipts or certification of actual costs or repairs of damage should have been provided to the tenant, within 30 days. Please provide legal documentation reflecting this was provided to the tenant, XXXX XXXX, within the specified time frame. This proof can include, but not limited to certified mail receipt, priority mail express, priority mail, First-Class Mail Package Services, or USPS Retail Ground Media Mail. 

I have asked National Credit Audit to provide the above on multiple occasions and to no avail. I have not received proof that any of these charges are viable or legal. I ask that you please remove the collection account of National Credit Audit or XXXX XXXX XXXX XXXX in the amount of {$5800.00} that was opened XX/XX/2014 from my credit report.

Company response to consumer: Closed with non-monetary relief