Consumer complaint received 2021-04-12
Company: Aldous & Associates, PLLC
State: CO
Product: Debt collection
Sub-product: Other debt
Issue: Written notification about debt
Sub-issue: Didn't receive notice of right to dispute

Complaint:
I talked with Collections Manager : XXXX XXXX regarding my outstanding balance with XXXX XXXX via Aldous & Associates, PLLC., regarding my derogatory account in collections. 

Current Balance : {$160.00} Acct Status : Derogatory Original Lender : 05 XXXX XXXX Age of Acct : 5 Months However, this account was frozen during the pandemic. I was not notified about ANY CHARGES pending or needed to be made towards this account due to the pandemic. Aldous & Associates therefore continued to only care about obtaining the full balance of the account. When asking them if they could do a pay to delete option for the full amount of {$160.00}, they replied no. I began to tell them that this is a cheap move on their behalf, considering the nation is still going through the full recovery from this pandemic, and different consumers have different situations going on. And thereby, not even giving me the option for a pay to delete the derogatory note off my credit report, is actually counter productive to the idea of fitness and wellness practices and standards to begin with. Aldous & Associates claims to work closely with gyms and regain memberships while getting full payments for their clients in delinquency as well. The problem is, that I never once stepped foot into XXXX XXXX for a single training session or for a single visit. Not once. I never got any delinquency notices. And I never ever will pay for a bill thats not mine. Especially when theyre one condition is that they will not even leave me the pay to delete option for a measly {$160.00}. 

I also saved this piece for the last, because this is the worst thing in everything that has happened which I have mentioned to XXXX XXXX and also Aldous & Associates, and neither one of them seems to give a XXXX at all, especially when theyre in the business of fitness and wellness : I WAS IN A CAR ACCIDENT ON XX/XX/2020, and was hit in the rear by a drunk driver who was also high on XXXX, run right into the rear of my vehicle, at 50 mph while I was sitting at a red light going 0mph. And she fled the scene. I have since then had XXXX issues. XXXX  issues. XXXX  issues. Im still seeing pain management therapy due to this accident. I have not seen a single check from insurance since this accident occurred. And the best part yet? COLORADO STATE PATROL AND XXXX XXXX SHERIFFS OFFICE LET THIS DRUNK/HIGH DRIVER GO without a hit n run, even though thats exactly what she did, and when officers pulled her over, she threatened to XXXX  officers and specifically stated that she was going to shoot them. This has nothing to do with XXXX XXXX or Aldous, however, this accident impaired my ability to stay focused and to keep pushing to stay the path during a pandemic. I think I have done a pretty decent job striving through this pandemic, however, had this accident not happened, I would have been able a lot more possible, like making fitness a part of my goals in life and made it a permanent pursuit of happiness in my life as well. Also, theres nothing better for the body than eating well, working out and rest. Two I can manage. One I can not. I can not force XXXX XXXX to fix their reputation with me, after already taking advantage of me during a national crisis. And let me make this loud and clear, I am LOUD AND CLEAR WHEN I EXERT MY VOICE AND MAKE A COMPLAINT ABOUT ANYTHING, as I am on the government website that will now be addressing your company for this XXXX & $ debt that is owed. I should be in the gym repairing my body from this accident, but I bow down to nobody. Especially some cheapskate corporation with a fitness label that takes advantage of individuals during a national crisis. Because I know XXXX well, if XXXX XXXX has taken advantage of me, with their mouthpiece Aldous & Associates doing their dirty work for them, then theyre definitely taking advantage of other people in this country as well, during a national crisis, and thats not right. Nor is it ethical. ( Id like to mention that my ex-fiance was from XXXX and a XXXX and XXXX competitor. I learned a lot about fitness from her. Another friend of mine competes at the XXXX. So way to treat your TOP 1 % CLIENTS LIKE XXXX DIRT. EVEN BEFORE I GOT STARTED ON SCULPTING MY BODY AGAIN. ) Im adding this from the other portion where it says, What you would like to see happen, so that other consumers can be aware I simply want a pay to delete option. Otherwise, I want the Federal Govt to pursue charges against XXXX XXXX & Aldous & Associates , PLLC for breaking the laws pertaining to protecting consumer credit under the CARES Act during a nationwide crisis. Id like to mention, that I have 100 % credit history on all three of my credit reports, as I have added to this complaint. The first chart is XXXX, the second chart is XXXX  and the third + forth statements are from XXXX. This single note alone, costed me my ability to obtain a new apartment lease, which Aldous & Associates should be ashamed of themselves that they put non-existing profits above the wellness of people who had to take care of their lives and trying to keep things going during a national crisis, rather than pampering these XXXX who cant even leave a pay to delete option available for consumers to use during a crisis when people need it the most. This is solely the reason why Im reporting XXXX XXXX and Aldous & Associates to the Federal Govt and the XXXX XXXX XXXX XXXX XXXX  ) for unfair consumer practices, by belittling the consumer, mocking us, and having a weight on our shoulders to burden with for 7 years, while we let this derogatory note sit there and melt into us, getting rejected for serious inquiries, while XXXX and Aldous & Associates brag about how they get the privileges of obtaining full balances owed to their clients and obtaining membership statuss on the front page of Aldous & Associates. Id recommend taking that off the front page of your website Aldous. Especially if you want to continue XXXX  people by not leaving a pay to delete option on the table for anyone to use or take advantage of, considering youre already XXXX  and taking advantage of my credit report, AND I STILL HAVE NOT STEPPED FOOT INTO ANY XXXX XXXX TO THIS VERY DAY.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation