Consumer complaint received 2017-07-12
Company: DISCOVER BANK
State: GA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Closing your account
Sub-issue: Company closed your account

Complaint:
I'm complaining about discover card. I didn't make any of these charges. If there is another government agency that would be better able to assist, I request my complaint be forwarded to them. Thank you.

 First off they closed my account, it needs to remain open until the problem is fixed. I've enclosed a screenshot that shows that in one instance 3 charges where refunded 5 times then CHARGED AGAIN at least 7 times. I want that fixed. I've enclosed a message from Discover stating all disputes found in my favor, that hasn't happened. I want that fixed. Also that message states I'm due the amount of the charges found in my favor and of course that hasn't happened. I need that fixed. 

In addition to the regusrmb charges there are all of these, I didn't receive anything from them either. Here is the list:

XX/XX/17	XXXX XXXX XXXX NV
Gasoline	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Gasoline	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX XXXX XXXX
Merchandise	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Gasoline	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/XXXX	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX  NV
Gasoline	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX 	
XX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
XXXX 	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX  NV
Supermarkets	$XXXX	
View DetailsXX/XX/17XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXXXX 	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXXXX 	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Restaurants	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX OF NV XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXXXX 	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXXXX 	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXXXX 	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX 
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	SXXXX XXXX XXXX XXXX  NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX 
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV XXXX XXXX
Gasoline	$XXXX	
View DetailsXXXX 	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX XXXX NV
Restaurants	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Supermarkets	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Gasoline	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX 
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX  XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
Gasoline	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX 
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX  NV
Automotive	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX XXXX NV
Merchandise	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
Restaurants	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX XXXX NV
Merchandise	$XXXX 	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX XXXX NV
Merchandise	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX NV
XXXX XXXX
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX  NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX NV
Merchandise	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX  NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX NV
Gasoline	$XXXX	
View DetailsXX/XX/17	XXXX XXXX XXXX XXXX XXXX NV
Gasoline	$XXXX	
X/XX/2017	XXXX XXXX XXXX GA	$XXXX 
X/XX/2017	XXXX XXXX XXXX XXXX XXXX MS $XXXX 
X/XX/2017	XXXX XXXX XXXX XXXX XXXX TX	$XXXX 
XX/XX/17	XXXX XXXX XXXX XXXX XXXX NM	$XXXX
XX/XX/17	XXXX XXXX TX $XXXX
XXXX  XXXX XXXX XXXX XXXX XXXX AZ	$XXXX 
XX/XX/17	XXXX XXXX XXXX XXXX NV	$XXXX
XX/XX/17	XXXX XXXX XXXX XXXX XXXX XXXX NM  $XXXX	
XX/XX/17	XXXX XXXX XXXX AZ	$XXXX	
X/XX/2017	XXXX XXXX AR	$XXXX
X/XX/2017	XXXX XXXX OK	$XXXX 


I didn't make any of these charges. If there is another government agency that would be better able to assist, I request my complaint be forwarded to them. This is inexplicable. Thank you.

Company response to consumer: Closed with explanation