Consumer complaint received 2021-06-06
Company: SELECT PORTFOLIO SERVICING, INC.
State: TX
Product: Mortgage
Sub-product: Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage

Complaint:
My husband passed away on XX/XX/XXXX. Select portfolio Servicing and XXXX XXXX have denied me the rights to survivorship- and assumption of the loan- when my husband and I were up to date with the mortgage payments- and found it concerning - when they paid the ex-wife- XXXX XXXX- XXXX for title and keys, as they were working with me, on the transfer of the loan as a successor as my husband passed without a will. the offer was accepted by the ex-wife- and she did just that burglarized and changed locks on me- and I was physically attacked. I filed a motion for the administration of letters- with an attorney- who was paid in full- and did nothing to help me- with the dependent administrator appointed who was highly recommended by the attorneys for the mortgage servicing company Select portfolio and XXXX XXXX- I was working with XXXX XXXX a relationship manager- who eluded me for three months as she stated during this process no payment would be taken- she was also the same person who stated she did not mean for the ex-wife to burglarize my home and change locks and not allow me back into my home. I told XXXX XXXX that I can not afford to live in a hotel and pay my mortgage- and my business was in my home- and have money in my business account but it was robbed - she promised my keys and I was trusted her. they have deceptively and criminally caused me the loss of my rights to my home and my property- and have entered my home trespassing without notice- there is no notice for any of this because- there was no eviction? In probate court, the Judge seemed bias and he made statements that it was not my residence and that I have no rights - no constitutional rights to due process and no property- I had him recused, I fired my attorney it took a whole year to have that hearing- and lost the ability to have legal aid as the court recommended- as the aided and abetted this crime as they hung up on me- and clerks were entering motion after motion to foreclose and nothing entered to protect me or my assets- as the mortgage company attorney lied and met with me to tell me in court- no hearing how they do not want to foreclose they want to help me- as it's their goal to help me be successful- and it was the same day he had entered into the record a morion of my agreement to foreclose- That never happened- XXXX XXXX changed its name to the XXXX XXXX XXXX- and title transfers started from the ex-wife to XXXX XXXX to the court appointed dependent administrator who refused to do an inventory as he also fraudulently entered XXXX  for property- to aide the ex wife on her burgalry- and even helped her with representation by US Bank- as they contestested my Motion to administration - when it should be the wife/widow- as this was not how my husband intended things to go if he passed. when I disputed the title transfers as I caught the glitches- and no joiner- my signature- to also include- no death certificate or divorce decree- and the deputy clerk investigated as it was title transfer- fraud, as they then entered a forgery document where my husband is said to have given his 50 % of the property to the ex-wife- on XX/XX/XXXX, XXXX conveniently to fraud the court and to make the fraudulent title transfers to deprive me of my rights to the legacy of my husband- they failed to get a signature from me as a joiner is needed - even if my husband did sign a document in XXXX entered in XXXX after I made statements of a fraud transfer no joiner- to repo home- even if it were true- I still by Texas Law have to give up my rights to my interest as a spouse, in an event a scam such as this would not deprive me of my constitutional rights to my homestead as a survivor. As this is consumer fraud and deception- deprivation of my rights to be successful in a mortgage loan and home- as I still have yet to return home as they threatened me- and as for my property- I have been deprived- all to fraud and deceive me of this assumption that has caused me more than the house is worth. This is mortgage fraud and forgery- white color crime- I reported it to FBI to you and to DA- and Police- DA office said they do not handle these cases- yet when I read how it does they hung up on me- and when I reported to the police- he said they do not help people like me- and nor will the DA- and all of the credit card theft and identity theft to include the loss of my contract and my career- has put me in a position of loss and financial hardship- recovery at my age, and I am disabled- yet no one will help me- as these individuals get away with a crime to steal my homestead- and without notice or eviction- Select portfolio took my information submitted documents important and private information bank statements and pay stubs- to assume the loan was tols they had everything they needed- and then- it was a deceptive and fraud to elude me for 90 days as they deprived me of my rights to my home and property- gave away illegally autos as they even had the ex wife- portraying herself as the widow- as their attorneys receptioniest at XXXX XXXX  XXXX said if your the widow- who is XXXX? A document entered into probate court with inventory with the wrong date of death giving the ex-wife the right to transfer auto titles and property taken as if she was me from my home- with the bank and court-appointed dependent administrator- who told me he was not there for my interest but to foreclose. He was highly recommended by the XXXX attorneys, and he was from XXXX as is the judge and substitute judge- and seems, to me its a conspiracy. They did this to Debra Rangel vs. US Bank- and its their stlye to fraud consumers. please help me.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation