Consumer complaint received 2015-09-01
Company: WELLS FARGO & COMPANY
State: FL
Product: Bank account or service
Sub-product: Checking account
Issue: Problems caused by my funds being low

Complaint:
I had an available balance XXXX/XXXX/2015 - here is the information as per the update I received : The balance for your account XXXX has reached {$0.00} ( the upper balance you set for your alerts ). 
Ending Balance : $ XXXXAvailable Balance : $ XXXXThis information is accurate as of XXXX/XXXX/2015 XXXX Eastern Time. For the most current balance and more account details, sign on and go to Account Activity for this account. 

- I spent {$100.00} - XXXX charge that I thought was already covered came in after of {$99.00} so I went over. I understand XXXX overdraft fee, but they have the audacity to charge me XXXX overdraft fees. Of the purchases that make up the {$100.00}, XXXX are still showing as pending even though they showed as already being debited. I am very afraid that they are going to charge me another XXXX overdraft fees for a total of {$170.00} XXXX XXXX x {$35.00} XXXX. This is not only scary, but excessive. 
Here is what it shows on my online information : Pending Transactions Note : Debit card transaction amounts may change XXXX Learn More ) XXXX Payments Deposit XXXX XXXX $ XXXX XXXX 'S F XXXX FL XXXX $ XXXX XXXX XXXX FL XXXX $ XXXX XXXX Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$36.00} PURCHASE WITH CASH BACK {$35.00} AUTHORI ZED ON XXXX XXXX Service Station XXXXOVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$36.00} PURCHASE WITH CASH BACK {$35.00} AUTHORI ZED ON XXXX XXXX Service Station XXXX $ XXXX Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$38.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXXOVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$38.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX $ XXXX Transaction XXXX with description : OVERDRAFT FEE FOR A TRANSACTION POSTED ON XXXX {$10.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX FEE FOR A TRANSACTION POSTED ON XXXX {$10.00} PURCHASE AUTHORI ZED ON XXXX XXXX XXXX $ XXXX Transaction XXXX with description : PURCHASE WITH CASH BACK {$35.00} AUTHORIZED ON XXXX XXXX Service Station XXXX FL XXXX CARD XXXX WITH CASH BACK {$35.00} AUTHORIZED ON XXXX XXXX Service Station XXXX FL XXXX CARD XXXX $ XXXX Transaction XXXX with description : PURCHASE AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX $ XXXX Transaction XXXX with description : PURCHASE AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX $ XXXX Transaction XXXX with description : PURCHASE AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX $ XXXX Transaction XXXX with description : PURCHASE AUTHORIZED ON XXXX XXXX # XXXX XXXX XXXX FL XXXX CARD XXXX AUTHORIZED ON XXXX DOLLAR TREE # XXXX XXXX XXXX FL XXXX CARD XXXX $ XXXX Transaction XXXX with description : PURCHASE AUTHORIZED ON XXXX XXXX Service Station XXXX FL XXXX CARD XXXX AUTHORIZED ON XXXX XXXX Service Station XXXX FL XXXX CARD XXXX $ XXXX Transaction XXXX with description : PURCHASE AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX AUTHORIZED ON XXXX XXXX XXXX FL XXXX CARD XXXX $ 1.49- They continuously misrepresent debits!

Company public response: Company chooses not to provide a public response
Company response to consumer: Closed with monetary relief