Consumer complaint received 2018-02-02
Company: Experian Information Solutions Inc.
State: NC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
Experian, In regards to the entry of : XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX, ACCT # XXXX - XXXX XXXX XXXX XXXX XXXX, AS OF XX/XX/XXXX {$320.00} AT : XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX ( XXXX ) XXXX I am disputing 100  % of this credit collection entry. I am demanding that this entry be removed and blocked asap from my name and personal information on file with the CRA. With the on-going XXXX security breach, it looks like you are continually allowing bad data to take over your records. Consistent identity theft is on-going and you are not providing the needed level of security to make sure the wrong information is not reported on my account! I will not stand for this. Look at my history with you, in disputing junk and erroneous information. This does not belong to me and you are again, aiding in ruining my credit profile with this erroneous account. XXXX seems to be the only CRA that is the least bit concerned about bad information populating consumers account. You aren't as much ... why? REMOVE THIS ASAP! 

Your response to my prior Case : XXXX with the CFPB states : Company 's Response : Thank you for submitting your complaint on XX/XX/XXXX, through the CFPB Complaint Portal. We appreciate consumers who take the time to let us know about their experiences with our company. We have reviewed and considered the information, including the two attachments, you have supplied through the CFPB portal and directly to Experian. In your complaint, you indicated that there is a fraudulent collection on your credit report. You stated that the account has been removed from your XXXX   report but remains on your Experian report. You would like the account permanently removed from your report. According to our records, the disputed account does not currently appear on your report. We are currently in the process of forwarding an updated copy of your credit report for review. If there is other inaccurate information, please contact us so we may assist you with any further disputes. For additional information related to fraud, please visit our website at : https : //www.experian.comXXXX or you may call the toll free telephone number provided on your personal credit report, obtained directly from Experian, or write to Experian at XXXX. XXXX XXXX, XXXX, TX XXXX. Thank you for submitting your complaint through the CFPB Complaint Portal.  It is our policy to respond to consumer complaints swiftly and to take each complaint seriously. We appreciate you letting us know about your experiences with Experian. 



*** I just ran an updated credit report screen from my experian.com account site and paid : {$29.00} for this new 3 bureau report. 
I see that you still have this account listed on my file, in which you just responded to the CFPB that it is not listed. You have again lied and are deserving of a lawsuit for fraud I urge you to remove this listing immediately. **** -- Thank you, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief