Consumer complaint received 2022-01-19
Company: CAPITAL ONE FINANCIAL CORPORATION
State: TN
Product: Debt collection
Sub-product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
On XX/XX/XXXX, Capital One received my notarized affidavit informing them of the federal law violations they acted on in connection with my open end credit plan. I am demanding compensation for causing damages to my name. Capital One has disregarded my legal documents, which makes them liable to compensate me for damaging my name and true consumer report. 

I am a natural person and a federally protected consumer. The XXXX defines an applicant to mean any person who applies to a creditor directly for an extension, renewal, or continuation of credit, or applies to a creditor indirectly by use of an existing credit plan for an amount exceeding a previously established credit limit.15 U.S.C . 1691a ( b ). As defined by Regulation B, an applicant includes any person who requests or who has received an extension of credit from a creditor. Both the ECOA and Regulation B require a creditor to provide a statement of the reasons for adverse action to an applicant.

Pursuant to 15 U.S.Code 1691a ( d ), The term credit means the right granted by a creditor to a debtor to defer payment of debt or to incur debts and defer its payment or to purchase property or services and defer payment therefor. Pursuant to 15 U.S.Code 1691a ( e ), The term creditor means any person who regularly extends, renews, or continues credit ; any person who regularly arranges for the extension, renewal, or continuation of credit ; or any assignee of an original creditor who participates in the decision to extend, renew, or continue credit. I am the natural person who extended credit meaning I am the original creditor. 

You have been notified that your actions are detrimental to me and that you have violated ( including but not limited to ) the Equal Credit Opportunity Act, Consumer Credit Protection Act, the Fair Credit Reporting Act, Fair Debt Collection Practices Act, and the Truth-in-Lending Act. 

Failed to use reasonable care in the course of business and failed to use even minimal procedures to ensure that I was not harmed. Communicated and are continuing to communicate incorrect and defamatory information to third parties including but not limited to : XXXX, XXXX, and XXXX XXXX. 

As a result of these blatantly reckless, wanton, and intentional acts, I have suffered and continue to suffer general and specific damages. I am also livid at Capital One intentional infliction of emotional distress and at the other diminishes of the quality of my life. 

I am now demanding the immediate and complete removal of this trade line from my credit reports ( XXXX, XXXX, and XXXX XXXX ). As I am currently attempting to apply for credit, time is of the essence. 

Please understand that I am extremely concerned about the consequences of the actions Capital One is having on my life. Please be advised that, if this matter is not resolved by XX/XX/XXXX. In pursuant to XXXX U.S.Code XXXX, I am demanding a {$10000.00} settlement.

Company response to consumer: Closed with explanation