Consumer complaint received 2018-09-16
Company: United Student Aid (USA) Funds
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
United Student Aid funds has reported two negative items on my credit report. One in the amount of XXXX, XXXX and another one approximately 51, 106.00 XX/XX/XXXX. I am not familiar with this company, until they contacted me, using XXXX XXXX XXXX to collect a debt. I am currently disputing this debt and have not received validity or verification of debt. My credit report has personal information that is wrong, which now makes me believe that they placed these items on by report that may belong to someone else. Nonetheless, additionally, I believe they may have reported unfairly, since I disputed this debt in writing with XXXX XXXX XXXX on behalf of USA funds. I was told that I need to dispute this debt with Navient by USA funds. This does not makes sense because it was disputed in writing with XXXX XXXX XXXX on behalf of USA funds who has implied that USA funds purchased it from XXXX. USA funds and XXXX has not provided any promissory docs with my signatures related to this debt. In addition, USA funds or XXXX have not provided validity of the debt or verification of the debt. Also, another company I just researched, XXXX XXXX XXXX XXXX have not provided any documentation that I owe this debt, of which I understand now, are affiliated with USA funds. XXXX XXXX XXXX XXXX did not disclose this information to me in a letter dated XX/XX/XXXX when they sent me a letter threaten to contact my employer for possible wage garnishment, which is an attempt to collect a debt. At one point in the letter it states that we can help! Later on in the letter it states that  participating in a loan rehabilitation can prevent wage garnishment and tax offset. Also, XXXX XXXX, mentioned that completing loan rehabilitation can remove the default record from my credit. When I received this letter XX/XX/XXXX. XXXX, I did not understand why this company had written me. I was baffled ... I just received some information from XXXXt dated XX/XX/XXXX, indicating information on behalf of USA funds and XXXX XXXX XXXX XXXX .... in the XXXX letter on XX/XX/XXXX, they stated falsely that I contacted Post Claim Assistance regarding my education loan, this is not true! USA funds recommended that I contact XXXX Post Claim Assistance to dispute the debt in there letter to me dated XX/XX/XXXX. Again, I did not contact them because I had already disputed the debt in writing to XXXX XXXX XXXX on behalf of USA funds as understand who purchased the debt from XXXX. In this same letter, XXXX has disclosed their affiliation with XXXX XXXX XXXX XXXX. This would be the first disclosure of XXXX XXXX affiliation with XXXX and XXXX with United Student Aid funds, since I received that letter from XXXX XXXX XXXX XXXX XXXX on XX/XX/XXXX. Notice XXXX XXXX XXXX XXXXXXXX contacted me way earlier before I had a chance to do or know what was happening as it related to this debt. XXXX XXXX XXXX XXXX XXXX XXXX enclosed document sent by XXXX XX/XX/XXXX is suppose to be a explanation of payment history such as .... definition for codes contained in the " source '' column of payment history are as follows : ADJPMT - adjustment payment ... ... 
AWGPMT- Administrative Wage Garnishment Payment-payment from my employer BORPMT- Borrower Payment- Payment from ( or made on behalf of ) you CONSOL-Consolidation-balance transferred to the lender to include your loan ( s ) as part of your new consolidation loan DEFREV-Default reversal- Balance transferred to lender XXXX- XXXX Return-Balance transferred from XXXX XXXX XXXX XXXX ( XXXX ) GUAROP- Guarantor Operation- adjustment to your balance This is just a few definitions to what suppose to be explanation of history to the debt, and there are eleven other definitions that I did not record on this complaint. If you are confused by all this information, I'm sorry, but imagine the distress and turmoil that I have been experiencing. All of this is deceptive in nature, and I believe the tactics of the above mentioned companies have infringed upon right as a consumer under the Fair Credit Reporting Act, the Fair Debt Collection Practices Act, and possible Fair Trade Commission because it all appears as a scam to mislead and deceive consumers, ultimately for their financial gain. USA funds, XXXXt or XXXX XXXX XXXX XXXX XXXX, or XXXX XXXX have not provided any permissible documentation of the student loan that may or may nor resulted in this reason for debt collection or credit reporting. Please assist in the matter to gain fairness and clarity. Finally, I think it's important to mentioned that on XX/XX/XXXX, a company called XXXX had a credit inquiry on my credit report. I am not familiar with this company, but I can assume that USA funds or one of the other companies used XXXX to verify my resident or more than likely my employer to garnish wages unfairly, and without a hearing, or verification of the debt. This is just wrong and these companies are not serving consumers with fair practices. They are very misleading and deceptive in nature.

Company response to consumer: Closed with explanation