Consumer complaint received 2017-11-09
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NJ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
I have spoken with their customer service, they would not help and take care of the negative inquiries reporting on my credit report. Keep, in mind that I have a fraud alert/ identity theft alert on my account and they did nothing to resolve these fraudulent inquiries. 
Also, I disputed these fraudulent accounts because of identity theft multiple times and also sent in multiple police reports/ documentation. The company decided to not take my disputes serious and did not provide valid reasoning for not removing these fraudulent accounts. 

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Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation