Consumer complaint received 2018-06-28
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: NY
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Deposits and withdrawals

Complaint:
I received a phone call from Bank of America investigator, named XXXX, from phone # ( XXXX ) XXXX on XX/XX/2018 who threatened me that my account will be closed because someone placed cash deposit on my BUSINESS account and the depositor was under investigation by XXXX Police Department. I was further told by aforementioned Bank investigator that the she ( the investigator ) allegedly knows what I am doing and that my account will be closed AND {$1000.00} that was deposited on my account will not be refunded. I have no idea, that some customers are under investigation. It is not my problem. I DO NOT DO MONEY LAUNDERING or EMBEZZLEMENT of funds. I am a XXXX. I am in business of XXXX XXXX. People buy products, and I send products to them. I get deposits daily because I sell daily. XXXX is what I do for living. I XXXX XXXX for living. Because I had people doing charge backs with intent to defraud me, I therefore now accept CASH deposits ONLY. I request that your governmental agency does the following in interests of justice : I. First, compel the Bank to unfreeze my business account ; and II. Second refund {$1000.00} that was taken by the Bank into my business account. 

If the Bank refuses to comply with the above mentioned request, then I have no choice but to litigate this matter in Civil Court. I will ask the following relief from the Court : I. First, I will request to unfreeze my business account ; II. Second, I will request refund {$1000.00} that was tank by the Bank with interest, which believed to be 9 % per annum in XXXX XXXX State ;  III. Third, pay the costs of my litigation, which include, court fees, discovery demand expenses, attorney fees ; IV. Fourth, I will request PUNITIVE DAMAGES for violating my constitutional right in accordance with banking regulations to have a business account. 
V. Fifth, I will request compensation for all present and future damages WITH INTEREST caused for loss of business as a result of account being frozen and I depend on this account for customers to pay me for products I sell them. 
VI. Sixth, I will request compensation for all collateral damages caused by the Banks actions, which include late fees and interest for non-payment of my rent, credit cards, bills, car insurance, etc. 

In a conclusion, I want to mention that I am just a XXXX, who is trying to protect his business from bad customers, who intentionally buy my products and then do charge backs through their banks. Charge backs include not only on credit cards, but also on checks and even wire transfers. I had been a victim of fraud like this in the past. If some of my customers are under investigations by law enforcement, it is not my problem. I only make business with my customers by XXXX XXXX. Cash deposit is the only safest way for me to protect myself from customers, who do charge backs. I do not have personal relations with my customers. I do not know them. Therefore, if XXXX PD, or some other law enforcement agencies investigate my customers, it is not my problem. Bank has no right to close my account without JUDGES ORDERS or look into my account without a warrant. This is why we have 4th amendment right that protects people from unreasonable searches and seizures and this amendment extends not only to government agencies, but also to banking industry as well. I am willing to forgive the bank further damages and go to court, if the bank will unfreeze my account and return my {$1000.00}. Otherwise, the bank leaves me no choice, but to litigate this matter in Court. Moreover, I will even write newspaper article about the Bank of America for unreasonable and without good cause closing my account. I think news reporters will be very interested in such article.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief