Consumer complaint received 2019-09-01
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Personal information incorrect

Complaint:
Disputes of XX/XX/XXXX credit report File # XXXX emailed to XXXX Escalations <XXXX>, XXXX Please find attached credit report for your ease of reference and immediate resolution of the following : 1. I and my husband ( refer to his attached XX/XX/XXXX credit report ) have lived without interruption at XXXX XXXX XXXX since XX/XX/XXXX, XXXX. please provide source or immediately remove. 
2. I and my husband ( refer to his attached XX/XX/XXXX credit report ) have lived without interruption at XXXX XXXX XXXX since XX/XX/XXXX, XXXX. please provide source or immediately remove. 
3. I and my husband ( refer to his attached XX/XX/XXXX credit report ) have lived without interruption at XXXX XXXX XXXX since XX/XX/XXXX, XXXX. please provide source or immediately remove. 
4. Please provide source of this phone # FRAUD so that I may report to NYS Attorney General or immediately remove.

5. Please provide source of this phone # FRAUD so that I may report to NYS Attorney General or immediately remove.

6. Please provide source of this phone # FRAUD so that I may report to NYS Attorney General or immediately remove.

7. Please provide source of this phone # FRAUD so that I may report to NYS Attorney General or immediately remove.

8. Please provide source of this phone # FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report.

9. Please provide source of this phone # FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report.

10. Please provide source of this phone # FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report.

11. Please provide source of this phone # FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report.

12. Please provide source of this phone # FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report.

13. Please provide source of this phone # FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report. 
14. In XXXX AFNI emailed : " XXXX, Thank you for your inquiry. XXXX has investigated your account and during the course of this investigation the decision was made to close this account. This action does not indicate the account was not due and owing, simply that XXXX is ceasing collections on the same. If XXXX had furnished information regarding your account to the credit reporting agencies a request has been filed with them to remove the inaccurate XXXX information regarding this account from your credit file. If you have further questions a representative of XXXX can be reached at XXXX. Customer Relations Specialist Recovery Team Receivables Management- '' 15. Please provide all signed contracts and transaction source documents to validate the legitimacy of XXXX XXXX # XXXX, {$1500.00} or acknowledge as fraud. Relevant fact is : On XX/XX/XXXX customer executed XXXX buyout contract. XXXX bought out XXXX. Customer ceased XXXX service, started XXXX service XX/XX/XXXX. All XXXX hardware returned to XXXX XX/XX/XXXX. On final XX/XX/XXXX statement XXXX reported being fully settled, {$0.00} owed by customer. Subsequently without explanation XXXX claims customer owes {$1500.00}. Multiple phone conversations record Verizons refusal to resolve. Recordings are available for verification of XXXX fraud. NYS Attorney Generals {$1500.00} fraud investigation found XXXX paid XXXX in full with its promotion 2 debit cards and returned phones. 

16. This was a joint account with my husband. The " max. delinquency of 30 days in XX/XX/XXXX for {$78.00} '' was a credit union acknowledge error. It was removed as an adverse account from my husband 's report. Please immediately remove from my credit report. 

17. On account of government corruption this matter was removed from my husband 's XXXX, XXXX and attached TransUnion credit report. It also has been removed from my XXXX  and XXXX credit reports. Please immediately remove. 

18. Please provide source of this # XXXX FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report. 

19. Please provide source of this # XXXX FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report. 

20. Please provide source of this # XXXX FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report. 

21. AS this is not on my husband 's attached credit report please provide source of this # XXXX joint account FRAUD so that I may report identity theft to NYS Attorney General or immediately remove from credit report. 

22. Please provide my documented authorization or immediately remove from my credit report.

23. Please provide my documented authorization or immediately remove from my credit report.

24. Please provide my documented authorization or immediately remove from my credit report.

25. Please provide my documented authorization or immediately remove from my credit report.

26. Please provide my documented authorization or immediately remove from my credit report.

27. Please provide my documented authorization or immediately remove from my credit report.

28. Please provide my documented authorization or immediately remove from my credit report.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation