Consumer complaint received 2023-03-14
Company: I.C. System, Inc.
State: GA
Product: Debt collection
Sub-product: Other debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
I sent a debt verification letter on XX/XX/XXXX and XX/XX/XXXX and never got any type of response back. I have no knowledge of this company or this debt. This has been ongoing since XXXX. 

this debt account number per my credit report is XXXX in the amount of {$1600.00}. THIS IS THE COMPLAINT ACCOUNT XXXX XXXX XXXX XX/XX/XXXX I.C. System, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ( XXXX ) XXXX Dear I.C. System, INC : I am responding to your contact about a debt you are trying to collect. Please supply the information below so that I can be fully informed : Why you think I owe the debt and to whom I owe it, including : The name and address of the creditor to whom the debt iscurrently owed, the account number used by that creditor, and the amount owed. If this debt started with a different creditor, provide thename and address of the original creditor, the accountnumber used by that creditor, and the amount owed to thatcreditor at the time it was transferred. When you identify theoriginal creditor, please provide any other name by which I might know them, if that is different from theofficial name. In addition, tell me when the current creditorobtained the debt and who the current creditor obtained it from. Provide verification and documentation that there is a valid basis for claiming that I am required to pay the debt to thecurrent creditor. For example, can you provide a copy of thewritten agreement that created my original requirement to pay? If you are asking that I pay a debt that somebody else is orwas required to pay, identify that person. Provide verification and documentation about why this is a debt that I am required to pay. The amount and age of the debt, including : A copy of the last billing statement sent to me by theoriginal creditor. State the amount of the debt when you obtained it, and when that was. If there have been any additional interest, fees or chargesadded since the last billing statement from the original creditor, provide an itemization showing the dates and amount of each added amount. In addition, explain how the added interest, feesor other charges are expressly authorized by the agreementcreating the debt or are permitted by law. If there have been any payments or other reductions sincethe last billing statement from the original creditor, providean itemization showing the dates and amount of each of them. If there have been any other changes or adjustments sincethe last billing statement from the original creditor, pleaseprovide full verification and documentation of the amountyou are trying to collect. Explain how that amount wascalculated. In addition, explain how the other changes oradjustments are expressly authorized by the agreementcreating the debt or permitted by law. Tell me when the creditor claims this debt became due and when it became delinquent. Identify the date of the last payment made on this account. Have you made a determination that this debt is within thestatute of limitations applicable to it? Tell me when you thinkthe statute of limitations expires for this debt, and how you determined that. Details about your authority to collect this debt. I would like more information about your firm before Idiscuss the debt with you. Does your firm have a debtcollection license from my state? If not, say why not. If so, provide the date of the license, the name on the license, thelicense number, and the name, address and telephone number of the state agency issuing the license. If you are contacting me from a place outside my state, does your firm have a debt collection license from that place? If so, provide the date of the license, the name on the license, the license number, and the name, address and telephonenumber of the state agency issuing the license. I have asked for this information because I have some questions. I need to hear from you to make an informed decision about your claim that I owe this money. I am open to communicating with you for this purpose. In order to make sure that I am not put at any disadvantage, in the meantime please treat this debt as being in dispute and under discussion between us. In addition to providing the information requested above, please letme know whether you are prepared to accept less than the balanceyou are claiming is owed. If so, please tell me in writing your offerwith the amount you will accept to fully resolve the account. Thank you for your cooperation Sincerely, XXXX  XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation