Consumer complaint received 2019-12-29
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: TX
Product: Debt collection
Sub-product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
On XX/XX/XXXX, I made a complaint against Bank of America for not allowing me the rights to examine the contents of their alleged 5 accounts which, the company never sent notice to regarding the infractions. For two months, the company led the consumer protection program to believe that they were helping me by submitting the required documents of signtuare cards, all transaction which includes, the copies of the checks that where written out on the accounts. This is very important because " HOT check writing is against the law and I have never violate the law which could result in Felony charges. I never write checks and to say Bank of America allowed a person to write continues checks for over $ 7k on different dates without closing the accounts is introducing FRAUD. Bank of America is suppose to have internal controls to be able to detect financial fraud. I BLAME your CEO and Management Team for failing or over looking things like this. Your refusal to give me this information is against the law and I will be filing with Congressman XXXX  XXXX and Congresswoman XXXX XXXX. I received your XXXX threatening and intimidating letter on XX/XX/XXXX from XXXX XXXX ( Bank of America Resolution Specialist Regulatory Complaints ). Your letter with forwarded over the Federal Bureau of Investigation , Federal Trade Commission, Both Congressman. Bank of America has violated Federal Laws in dealing with this issues. Your company bad habits harm the people of this very great nation because, you want to hind the fact of your failures or turning the cheeks. You want to send victims Affidavits of Fraud to Blindly sign to cover the miss up but, it an issue that needs to be resolved because, it could cause another financial crisis like in XXXX. I am sorry but, I will not allow you to get away with Financial failed control issues. This is not my dealt and nor, should the America people be responsible for your failures as a Financial Institution. STOP Trying to retaliate against me because I reported you. CEO ( Bank of America ) don't act like you don't know what your STAFF IS DOING OR SAYING>>> YOUR RESPONSIBLE FOR ALL OF THIS>>>>> I WANT COPIES to report to the police and to safe guard my self.. PER your statement, CHECKS was written on the account and this is important to me. I am looking for an ATTORNEY TO FILE A LAWSUIT AGANIST YOUR COMPANY>>> Your company has also violated my rights by not providing me those account numbers and not allowing me to call in to the number given because of you have to have a pin or know the account number. Your people are also RUDE AND WHAT TO OVER TALK YOU ( BULLY YOU ) YOUR LETTER ALSO FAILED TO DISCLOSE FEDERAL INTENTIONS BUT HAVE DISCLOSED YOUR INTENTIONS ON VIOLATING MY RIGHTS WITH THREATS AND INTIMIDATION>>Send copies of checks written on accounts along with signature cards. Also, I want to know what address these statement went to. How can I file an affidavit of fraud when, I don't know what I am filing against or the Police. STOP threatening and Intimidating me! I just find out about this in XX/XX/XXXX and you have been knowing about this SINCE XXXX and XXXX. Someone used this account after the death of my common law husband. He passed away on XX/XX/XXXX. So, how could he right checks when he no longer living and His SON was living in house. We did not live together and nor did I conduct transactions from XXXX XXXX.. I want to know where the mail was been addressed to. I also want this matter cleared away from my XXXX and the IRS. I called the IRS ( at phone # XXXX ) and they have stated No 1099c was produced. So NOW, your going to have to deal with the federal government on why you have violated my rights and discriminated against me.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation