Consumer complaint received 2020-09-22
Company: Radius Global Solutions LLC
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
I received numerous calls from Radius Global Solutions by phone and via mail. In speaking with their representatives by phone I advised them to give me proof of the debt, specifically because I didn't recognize the creditor they represented. On XX/XX/XXXX and XX/XX/XXXX, I received two letters from this Radius Global Solutions, enclosed are original bills from the healthcare providers who rendered services. The details included dates of services, CPT Codes, Description of service, the provider names and charges associated with the visits. 

On XX/XX/XXXX, I contacted Radius again advising them I have received the communication that detailed my visits and provided explanations of the origin of these debts. 

Radius advised me this debt has been sold to a third party, XXXX XXXX XXXX XXXX, XXXX and they were working on their behalf to resolve the debt. 

This is a violation of HIPAA Privacy Law. My medical information should not be shared without my permission to any third parties. I did not receive services from XXXX XXXX XXXX XXXX, XXXX nor Radius Global Solutions LLC and have no contractual obligation to them. The billing details including CPT codes and descriptions of services has been shared in violation of my rights. I have requested verbally that communication and collection efforts must immediately cease and this item be removed from my credit report. 

Radius Global Solutions LLC has a business affiliation with XXXX XXXX XXXX XXXX, XXXX. I have a contractual agreement to pay for services rendered to the original provider, XXXX XXXX XXXX XXXX, XXXX not to Radius Global Solutions, LLC or XXXX XXXX XXXX XXXX, XXXX. This debt was sold by the original creditor to XXXX XXXX XXXX XXXX, XXXX along with my health information. In order to collect the debt and validate it XXXX XXXX XXXX XXXX provided my XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX. XXXX sent my CPT Code information to Radius Global Solutions LLC via copy of the original invoice from XXXX XXXX XXXX XXXX, XXXX to prove the debt is valid. Radius Global Solutions LLC in turn forwarded the invoice directly to me enclosed with a letter responding to my inquiry on their letter head. At the time, XXXX XXXX XXXX XXXX, XXXX obtained my service invoice it revealed my CPT code and visit description, my patient privacy rights were violated. As previously stated I have an obligation to XXXX XXXX XXXX XXXX, XXXX for services rendered, not a third party affiliate. Furthermore XXXX XXXX XXXX XXXX, XXXX and Radius Global Solutions, LLC does not need my CPT code ( s ) to validate the debt. This information should have been redacted. However my copy of invoices does not show a redacted or hidden CPT code ( s ). This is a HIPAA violation.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation