Consumer complaint received 2017-08-11
Company: Chaplain Financial Services LLC
State: ID
Product: Debt collection
Sub-product: Payday loan debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened to arrest you or take you to jail if you do not pay

Complaint:
Got a call XXXX XXXX, XXXXfrom a company stating they are from Chaplin Financial XXXX Quote '' the reason for this call is our office is in the process of proquesting you to be served by your county processor at your home of place of employment, due to a civil suit that has been filled with our company. In order for this process to be stopped you must contact our office immediately at XXXX Reference #  XXXX If you fail to respond to this message once contacted by the county processor you will be required to have 2 forms of ID, in signed documents. If you are served at your place of employment and are not present your supervisor or Human Resource person will be required to sign for you and deliver the summons to you personally XXXX XXXX ... you have been officially notified. " end quote. got a call from a lady XXXX XXXX she left number XXXX XXXX, XXXX I then called the number and talked to a XXXX XXXX whom then told me that the company was XXXX and XXXX. and that I had payday loans that where using there company to collect a debit. I asked them what companies where charging me, she asked me if I had taken any payday loans out I said yes I gave her the name and she said yes that was one and then asked me if I had any others I gave her another name and she again said yes that to was the other on, so really I was giving her the names of companies and she was saying yep those where the ones, instead of waiting for her to tell me. They were putting a judgement on me and reporting me and going to arrest me, take me to jail, it was going to cost me XXXX, but they would take XXXX off right away and another XXXX so if I paid immediately I would only have to pay XXXX. I told her I had to go to my car and get the debit card, she told me that she would have to email her attorney to see if that was okay and left me for about 30 seconds and she said that he would allow me to do it but if I did n't call back in a few minutes that they would proceed with the judgement and prosecution of me. so I called the loan companies at question and not one of them had a problem and I was up to date with payments and they suggested that is was a fraudulent inquiry. we hung up tried to call XXXX ext. XXXX the number she gave me she said was her personnel phone to her area I called and got a XXXX who actually left me a message the day before on number XXXX XXXX and XXXX which is now not working I called again and got a young lady  receptionist and quickly asked her for the address she gave it to me then I believe realized she should n't talk to me she quickly directed me to the numbers above. today XXXX XXXX no calls and no one showed up at my job or work and most of the numbers are not working. XXXX also told me that the company filling the complaint was XXXX XXXX XXXX XXXX XXXX that XXXX and XXXX and Chaplin Financial hired them to collect the debit,

Company response to consumer: Closed with explanation