Consumer complaint received 2018-04-25
Company: LEXISNEXIS
State: IN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
In attempt to send more information, this is what I get : from 'em XXXX = ME : Well, what else do you need. You REFUSE to correct and remove the information related to my Father 's  name as MINE. 
You deny me access online to access my information. You gave me a phone number, hrs :?? - XXXX XXXX. I call at XXXX XXXX when I got the number. Leave a message, Called when open = leave a message? I've sent letters = IGNORED. I asked via phone, once again in XX/XX/XXXX - XXXX - XXXX, for proof of corrections to my information you've ( NOT ) fixed after HOW MANY MONTHS IN A ROW? All the while claiming to fix all??? I was told I have to pay to get this proof? I had to piss away {$25.00} to prove information related to me reported by you to be mine. You Refuse to pay for what I spent. I had to spend another {$50.00} to protect ourselves from IRS due to showing we had Capital Gains. I am Billing this to you also. Lying to CFPB stating all is better now?? So scofflaw IMHO! RSVP From : " LexisNexis Consumer Support '' <XXXX> To : XXXX Sent : Monday, XX/XX/XXXX XXXX XXXX Subject : Hi XXXX XXXX XXXX When will you quit? [ Incident : XXXX ] Image Your question has been received. We are currently reviewing your communication. 
To update your question with additional information, click here Subject Hi XXXX XXXX XXXX When will you quit? 

Question Reference # XXXX Date Created : XX/XX/XXXX XXXX XXXX   Date Last Updated : XX/XX/XXXX XXXX XXXX Status : Unresolved Results from website search & ... .... 
Request your username If the email address you enter is in our system, we'll send you your username. If you don't have a username, we'll send you a link to set up an account instead. 

Email Address XXXX Reset your password We'll email you a link to a page where you can create a new password. 
Response to using data sent to ME : Request your username If the email address you enter is in our system, we'll send you your username. If you don't have a username, we'll send you a link to set up an account instead. 

Email Address XXXX Reset your password We'll email you a link to a page where you can create a new password. 
Request and response ; Request your username If the email address you enter is in our system, we'll send you your username. If you don't have a username, we'll send you a link to set up an account instead. 

Email Address XXXX Request your username If the email address you enter is in our system, we'll send you your username. If you don't have a username, we'll send you a link to set up an account instead. 

Email Address XXXX Error A username is required. 
Username Error A username is required. 
Username From : " XXXX XXXX XXXX '' <XXXX> To : " LexisNexis Consumer Support '' <XXXX> Sent : Tuesday, XX/XX/XXXX XXXX XXXX Subject : Re : Hi XXXX XXXX XXXX When will you quit? [ Incident : XXXX ] " Was us los? 

Request your username If the email address you enter is in our system, we'll send you your username. If you don't have a username, we'll send you a link to set up an account instead. 

Email Address Reset your password We'll email you a link to a page where you can create a new password. 

Error A username is required. 
Username How are you NOT blocking me?? RSVP From : " XXXX XXXX XXXX '' <XXXX> To : " LexisNexis Consumer Support '' <XXXX> Sent : Tuesday, XX/XX/XXXX XXXX XXXX Subject : Re : Hi XXXX XXXX XXXX When will you quit? [ Incident : XXXX ] How now brown cow?? 

Well, what else do you need. You REFUSE to correct and remove the information related to my Father 's name as MINE. 
You deny me access online to access my information. You gave me a phone number, hrs :?? - XXXX XXXX. I call at XXXX XXXX when I got the number. I've sent letters = IGNORED. I asked once again in XX/XX/XXXX - XXXX - XXXX for proof of corrections to my information you've ( NOT ) fixed after HOW MANY MONTHS IN A ROW? All the while claiming to fix all??? I was told I have to pay YOU to get this proof? I had to piss away {$25.00} to prove information related to me rreported by you to be mine. You Refuse to pay what I spent. I had to spend another XXXX to protect ourselves from IRS due to showing we had Capital Gains. I am Billing this to you also. Lying to CFPB stating all is better now?? SVP From : " LexisNexis Consumer Support '' <XXXX> To : XXXX Sent : Monday, XX/XX/XXXX XXXX XXXX Subject : Hi XXXX XXXX XXXX When will you quit? [ Incident : XXXX ] Image Your question has been received. We are currently reviewing your communication. 
To update your question with additional information, click here Subject Hi XXXX XXXX XXXX When will you quit? 

Question Reference # XXXX Date Created : XX/XX/XXXX XXXX XXXX   Date Last Updated : XX/XX/XXXX XXXX XXXX Status : Unresolved [ -- XXXX -- - ] somehow rhe prt where I am not recognized while attempting to re-set my password did not copy every time. I so do have an account, my password FAILED! This is why a reset was require ..

Company response to consumer: Closed with explanation