Consumer complaint received 2018-07-16
Company: Experian Information Solutions Inc.
State: AZ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Experian seems to have different responses everytime before that they stated they needed the data furnishers information and now they are stating they refuse to add the cporrect information on case ID XXXX? This is the 4th complaint against Experian and every response from Experian has been documented on my side, the initial complaint was based on my credit score dropping 20 pts, me being removed from Experians special status customer service for consumers who have attorneys write to Experian and why an authorized account was not being recognized by Experian. As I a XXXX XXXX XXXX XXXX, I know my credit rights and I am versed in XXXX XXXX. Experian requested that I consultant with a credit expert and or banker to have them explain my credit drop of 20pts, in which I consulted with my peers in XXXX, they were as confused to see that my credit score had dropped 20pts for no apparent reasons, the responses from Experian have been shall we say, deceptive to the point of ignoring the request for an explanation of the credit score drop. I would like to have Experian explain why I am on a special status list for consumers? It requires time and different agents to speak too about my credit profile with Experian. Again, I am I a XXXX XXXX XXXX XXXX, I know my credit rights and I am versed in XXXX XXXX, and I will use the full extent of my legal rights to protect and get my credit profile fixed according to The Fair Credit Reporting act. On complaint XXXX Experian has stated erroneous and false statements and it seems who has responded is not versed in credit laws or credit rights, My attorney provided Experian with recent XXXX information pertaining to this authorized user account, while Experian is using old outdated account information from XXXX, which again they are ignoring information from the data furnisher XXXX from XXXX, they have requested this information on complaint XXXX and they will review it. My attorney provided this information on the 1 st legal letter that was sent to Experian, I have provided this information on complaint XXXX and XXXX from the data furnisher XXXX that they report to the 3 major credit bureaus, perhaps Experian would like to explain their actions under a legal court hearing? As I have stated before I am I a XXXX XXXX XXXX XXXX, I know my credit rights and I am versed in XXXX XXXX. Attached again for the 4 th time is the data furnisher XXXX that they report to the 3 major credit bureaus, all responses on my credit profile are again being documented and will be researched according to The Fair Credit Reporting act. Thank you XXXX XXXX XXXX Correspondence Mail : XXXX XXXX XXXX XXXX   XXXX XXXX XXXX XXXX XXXX XXXX, Az XXXX XXXX, Az XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation