Consumer complaint received 2023-08-15
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: KY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Personal information incorrect

Complaint:
To. To whom this may concern I would like to file a racial discrimination claim on Transunion based off this company retaliation action towards my online account that was already active and validated. I first filed a complaint against Transunion based on two companies on my credit report as other loan. One item was removed flex rent once I sent in my proof and the other item is not a personal loan it is the apartment complex that I live at that should not be listed under other loan being I dont borrow monies from the complex. The apartment complex should only be on my credit report as a residential inquiry. Then I happened to view my TransUnion credit report online and they have me listed as aka known as different names that I dont use. Multiple addresses that are not mine. Inaccurate information failed to verify any of the information that they placed related to my address and names I clearly dont use. I placed a consumer statement that I will be seeking {$100.00} dollars for damages and pain and suffering due to inaccurate information in my credit report. I filed a complaint on XXXX as well and saw that Transunion and XXXX were corresponding about my account without my consent when I was disputing inaccurate information at XXXX. I sent in a mailed complaint to start arbitration. I have contacted the legal department at TransUnion and was not emailed back. I placed a personal fraud alert on all my credit reports that I can lift when applying for credit at my convenience. This is the right I have as a consumer. TransUnion violated my right out of retaliation when I failed to unblock my credit report so that Transunion can remove the inaccurate information on the phone call about three weeks ago. I told the man on the telephone that hung up on me and called back that this is my solid proof that I have of the inaccurate information placed on my credit report. I asked why the legal department failed to contact me he stated that they would then I started receiving over 6 post cards in the mail here is the solid proof that when TransUnion did not get there way try resorted to abuse there right to fully block me out of my online account that was already authorized because I said that the TransUnion worker committed fraud on my credit report by placing inaccurate information and selecting to save the inaccurate information and failed to verify. 

1. The company sent out bocos post card asking me to send in information that was not related to my online account, but they blocked the online account out of retaliation from the phone call because I refused to remove my credit freeze. 

2. Transunion then send out another post card out of retaliation stating they fully removed me to 7 plus year for promotion out of retaliation from the phone call 3. Transunion is simply trash. Then Transunion sent out the third retaliation and stated that my account had an extended fraud alert that was not needed being. 

4. I placed a personal freeze that I can add or remove on my own as a consumer right of mine. 

5.TransUnion tried to authorize and cover up the retaliation. All retaliation was from TransUnion post cards sent out back-to-back and they contacted XXXX too post cards from XXXX too. 

I want action taken on this company and if I asked for any services why all come after the phone call is solid proof of retaliation based on race and when I failed to remove my credit report freeze to benefit TransUnion and allowing the company to keep removing inaccurate information without my finical compensation as my consumer statement is listed on the Transunion credit report. Im requesting arbitration can you make Transunion reinstate arbitration can you help me sue TransUnion and XXXX at the same time I'm sick of these companies.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation