Consumer complaint received 2023-08-01
Company: JPMORGAN CHASE & CO.
State: AZ
Product: Debt collection
Sub-product: Auto debt
Issue: Threatened to contact someone or share information improperly
Sub-issue: Talked to a third-party about your debt

Complaint:
I have an auto debt that is about {$25000.00} with JP MORGAN CHASE BANK and I have been in an ongoing dispute about the Promissory note accepted by them and the fact that the terms and conditions of that contract are Unconscionable and are False and Misleading. I have the right to request Adequate Assurance of Due Performance of a contract between XXXX parties as I have grounds to believe that the counterparty has not performed their part of the contract. The Financial Institution named JP MORGAN CHASE BANK has claimed that this installment 'contract ' is legally binding as i " owe '' them the amount owed above as if they loaned the money to me to obtain security interest in the vehicle ( pursuant to Title 12 U.S.C . 1431 it says otherwise ). During my Administrative Procedural Process to make a good faith attempt to settle the matter and clear up any confusion about the terms of the loan agreement regarding GAAP ( Generally Accepted Accounting Principles ), Instead I was ignored and constantly urged to keep making my normal monthly payments as they told me that Validation of the Debt was 'Valid ''. However, since my initial consumer credit transaction with such financial institution I've also become aware of certain violations committed by this company under the FDCPA as well. They were issued a Cease and Desist on XX/XX/2023 and were prohibited from contacting me, through the mail, by telephone, in person, at my home, or at my work, contacting my employer, my bank, or any other third party, filing any notice of lien, default of any existing lien and/or levy and were also barred from reporting any derogatory credit information to any credit reporting agencies, per the Fair Credit Billing Act, regarding this disputed, purported debt. On XX/XX/2023 at XXXX XXXX i was contacted by JP MORGAN CHASE BANK collections department by someone by the name of XXXX who was attempting to collect a debt which was a violation of 15 U.S.C. 805 ( c ). On XX/XX/2023 at XXXX XXXX JP MORGAN CHASE BANK violated XXXX of XXXX safeguards under 15 U.S.C. 6801 for not insuring the security and confidentiality of my customer records and information when they were disclosed to a non-affiliated third party tow truck company who aided and abetted in IDENTITY THEFT of safeguarded records with JP MORGAN CHASE BANK and took and held hostage my private property ( vehicle ) which has caused a substantial harm or inconvenience to me. Lastly, JP MORGAN CHASE BANK violated 15 U.S.C. 6802 as they did not clearly and conspicuously disclose to me that I had the right to OPT OUT of them reporting any non-public personal information to a non affiliated third party which led to said Identity theft occurring otherwise i would have opted out. CFPB please ensure that this properly is issued to the proper party, action is taken which are in your parameters to enforce upon banks, lenders, and other financial companies for such Violations, and please read all documents submitted THOROUGHLY. 

The companies attempting to collect a debt in this matter : JP MORGAN CHASE BANK, ( Alleged Lender ) XXXX XXXX XXXX, XXXX, OH XXXX XXXX XXXX XXXX, Incorporated ( Non- Affiliated Third Party ( XXXX XXXX ) ) ATTN : Customer Service XXXX XXXX XXXX XXXX XXXX Arizona XXXX

Company response to consumer: Closed with explanation