Consumer complaint received 2017-12-26
Company: EQUIFAX, INC.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Incorrect information on your report
Sub-issue: Information is incorrect

Complaint:
XXXX XXXX, XXXX, Equifax, and XXXX, have all reduced my credit score to absolute XXXX, from a score of XXXX, while also removing nearly all of my account payment History. The XXXX score would have been higher, if four erroneous delinquent accounts, had been detected sooner, and properly dis-positioned. The delinquent accounts were removed, with an accurate reflection of all other accounts, showing a history of timely payments, that would entail a favorable score, beyond XXXX. Afterwards, I continued paying all of my bills in a timely manner, approximately 6 months from the time of the originating event. Being that securing an employment position with a specific company, requires a favorable credit score, I performed a recent score check, expecting to see an improvement from the previous one of XXXX. I was absolutely shocked, to discover that all credit reporting agencies, had reduced my score to absolute XXXX, with no justification, that would result from any type of delinquencies. I had also discovered that nearly all of my timely payment History was removed, where it had all been previously available for review. I took notice of a type written statement under the XXXX  score, " that it takes time to build good credit ''. where beneath this, were credit card advertisements prompting me to begin building my credit from XXXX, by securing one of the credit card selections. I called and spoke to all credit reporting agencies, as to why my score was reduced to absolute XXXX. They all claimed that paying utility bills, along with other debt obligations in a timely manner, would not have any impact on how my credit score was calculated, although that is what my entire credit score History is comprised of, and was reflected in my account activity, prior to nearly all of it being removed. I was told that my credit rating was reduced to absolute XXXX, because I did not have a line of credit opened, with a merchant account with any financial institution. I explained that I have never had any type of credit card, mortgage, student loan, or secured loan from any financial institution or lender, and that my entire score has always been based upon timely payment History, with Utility providers, and Land lords. I again was told that this is not how credit scores are accurately calculated, and that I needed to begin building a stable credit History, by opening a line of credit, with securing a credit card from a major financial institution. I informed all of the credit reporting agencies, that reducing my score to XXXX, is completely fraudulent and extortion, for them to falsely coerce me into securing a credit card, for the purpose of building my credit score, starting from absolute XXXX. The particular job that I am seeking, is related through an organization, directly associated with the XXXX XXXX XXXX. They are XXXX, representative of the XXXX XXXX XXXX XXXX. I am title 16 XXXX, and I am seeking a work from home position. A favorable credit score, is one of the requirements, for securing this position. Furthermore, all of my utility providers and Land lord, would not have granted me services, based upon the ridiculous score of absolute XXXX credit rating. I have attempted to have this resolved, through my own accord, with all reporting agencies, yet they refuse to comply. I am in dire need of assistance, so that I do not lose my XXXX XXXX XXXX eligibility, with the XXXX XXXX XXXX and XXXX, they are the organization directly associated to XXXX XXXX XXXX Program. It was a requirement for me to complete at home training, through XXXX, for the purpose of having my XXXX XXXX  XXXX assigned to them. Retaining my eligibility status, is based upon the successful completion of goals in a timely manner, as stipulated through an agreement with XXXX and myself. This fraudulent XXXX credit score, is placing my future quality of life improvement endeavors, into serious jeopardy. Please assist me in correcting this urgent matter. With kind Regards, XXXX XXXX XXXX.

Company response to consumer: Closed with explanation