Consumer complaint received 2017-07-05
Company: I.C. System, Inc.
State: MO
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
I C SYSTEMS COLLECTIONS XXXX XXXX XXXX XXXX XXXX, MN XXXX ( XXXX ) XXXX # XXXX DISPUTE NOT SPECIFIC ; VERIFIED AND UPDATED I disputed this with XXXX XXXX and they said they would resolve it back in XX/XX/XXXX. They sent it to collections and I disputed it with a different collection company and they verified with XXXX XXXX it was resolved. Now the above company is reporting a XX/XX/XXXX date and has provided no proof it is my account except saying XXXX XXXX says so. XXXX XXXX has no proof it is my account. Also, now it says the account wont drop from my credit bureau until XX/XX/XXXX instead of XX/XX/XXXX. The original dispute started in XX/XX/XXXX. Could I please get a copy of the original XXXX XXXX file that shows I created this obligation? Could you have this removed from all my credit reports or at least reported correctly instead of the dates they purchased this from XXXX XXXX. <P/>I would continue this through XXXX but the button they have listed on their website to do this does not exist. <P/><P/>XXXX Online Dispute Service XXXX XXXX XXXX Help Resolution Summary We have completed verification of the investigation or changes that you requested regarding your XXXX Personal Credit Report. Please review these results carefully. <P/>The results are listed below. If an item you disputed is not in the list of results below, it was either not appearing in your credit file or it already reflected the requested status at the time of our investigation. If an item says, " Deleted '' we have removed it from your credit report and taken steps so it does not reappear. If an item says, " Verified, no change '' it means the company that reports the information to us has certified it is reported accurately. If an item says " New Information Below '' you should look at the item carefully to see whether you believe it is now  accurate. Sometimes the new information reflects only a change to a balance or date, because the company that reports that item to us has certified that the rest of the information is accurate. <P/>If our investigation has not resolved your dispute, you have several options : You may submit another request for investigation by clicking " NEW INVESTIGATION '' above and indicating that you are filing a repeat dispute. By using this channel, you will be prompted to add additional information you feel is relevant to your dispute and you may upload supporting documentation. <P/><P/>You may print and complete a Request for Investigation form and return it, along with supporting documentation. <P/><P/>You may add a 100-word statement to your report. If you provide a consumer statement that contains medical information related to service providers or medical procedures, then you expressly consent to XXXX including this information in every credit report we issue about you. <P/><P/>You may contact the company that reports the information to us and dispute it directly with them. If you wish to obtain documentation or written verification concerning your accounts, please contact your creditors directly. <P/><P/>You may file a complaint about XXXX, or the company reporting the item, with the Consumer Financial Protection Bureau or your State Attorney General 's office. <P/><P/><P/><P/>Investigation Results Current File File NumberXXXX Report DateXX/XX/XXXX Dispute Open DateXX/XX/XXXX NameXXXX XXXX XXXX Address XXXX XXXX XXXX XXXX XXXX, MO XXXX Completion DateXX/XX/XXXX Account information ITEM DESCRIPTION RESULTS XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX ( XXXX ) XXXX # XXXX DELETED I C SYSTEMS COLLECTIONS XXXX XXXX XXXX XXXX XXXX , MN XXXX ( XXXX ) XXXX # XXXX DISPUTE NOT SPECIFIC ; VERIFIED AND UPDATED View an updated copy of your XXXX Personal Credit Report Exit the Resolution Summary Click Continue to view an updated copy of your Personal Credit Report. <P/>To learn more about the dispute process, visit our Help page. <P/><P/><P/><P/><P/><P/>XX/XX/XXXX XXXX XXXX. All rights reserved. XXXX Privacy Policy Terms of Use

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation