Consumer complaint received 2019-06-07
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
Hello, My name is XXXX XXXX and Bank of America has illegally supplied incorrect information to XXXX XXXX XXXX about my account. Below is my legal team that will be filing the civil suit. Currently there is XXXX in damages as of today from your false reporting from Bank of America account. Every day the information is falsely reported to my new bank we will hold XXXX XXXX and Bank of America accountable in larger damage amounts. Calls were recorded prior with your reps by our legal team admitting the record should be removed and was not reported legally. 

XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, XXXX. 
Illinois Office : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, IL XXXX Florida Office : XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, FL XXXX Direct Dial : ( XXXX ) XXXX Toll Free : ( XXXX ) XXXX ( XXXX ) Facsimile : ( XXXX ) XXXX E-Mail : XXXX Web : XXXX Sent from my XXXX Begin forwarded message : From : XXXX XXXX <XXXX> Date : XX/XX/2019 at XXXX XXXX EDT To :XXXX Subject : Account : XXXX Dear XXXX XXXX, I have recently been informed that there is negative information reported by BANK OF AMERICA in the file XXXX maintains under my Social Security number. I called in to resolve this and explain the circumstances. My checks were canceled due to them missing from my car along with my debut card. No checks were cashed and no money was missing from my Bank of America account nor was their any fraudulent activity. I do not owe Bank of America and money in fact they owe me money. You are falsely reporting information without any proof and Bank of America has admitted that there is no bad debt with their company nor any wrongdoing on my end. I will not engage in your process I will file lawsuit and sue your company for XXXX XXXX USD in damages due to the account at XXXX being frozen over your reporting with XXXX XXXX USD in it. Every day my account is blocked due to your reporting I will hold XXXX XXXX responsible for damages to my clients funds traded in the market. 

I am not just contacting you to evolve in a frivolous dispute for you to validate this claim. I am contacting you because you are in violation of many banking regulations and Federal Credit Reporting Act consumer laws : BANK OF AMERICA Sec. 3403. Confidentiality of financial records ( a ) Release of records by financial institutions prohibited ( B ) Release of records upon certification of compliance with chapter Sec. 3410. Customer challenges ( all as such ) Sec. 3412. Use of information ( all as such ) XXXX-participating as consumer reporting agency [ ( p ) The term consumer reporting agency that compiles and maintains files on consumers on a nationwide basis means a consumer reporting agency that regularly engages in the practice of assembling or evaluating, and maintaining, for the purpose of furnishing consumer reports to third parties bearing on a consumer 's credit worthiness, credit standing, or credit capacity, each of the following regarding consumers residing nationwide : ] 602. Congressional findings and statement of purpose [ 15 U.S.C. 1681 ] Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information. Inaccurate, incomplete or unverifiable information must be removed or corrected, usually within 30 days. However, a consumer reporting agency may continue to report information it has verified as accurate. 
A credit report includes information on where you live, how you pay your bills, and whether you've been sued, arrested, or filed for bankruptcy. 

My Report was not sent in the timeframe by law and still has not been received. I made a phone call to get the following information from your support and found the information supplied is illegally supplied to XXXX XXXX and also is incorrect. Currently my bank is withholding XXXX XXXX USD and in damages this will be a XXXX XXXX dollar lawsuit due to the funds as it is market trading funds. This is slander and violation of my rights. XXXX XXXX XXXX, and XXXX XXXX will be filing a lawsuit on Monday afternoon if this is not responded to and removed as you are causing my banking with other banks to be effected from false reporting. 


Contributing Reason : Transacting ( or attempting to transact ) with an account in an unauthorized or prohibited manner. 
I have searched far and wide through my documentation with no findings or evidence of any fraudulent transaction Bank of America that occurred and their is nothing you should be reporting and no fraud committed. 

What also disturbs me is that when this account was submitted to my attorney on Friday after checking Bank of America owes me {$51.00}.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief