Consumer complaint received 2022-10-14
Company: CAPITAL ONE FINANCIAL CORPORATION
State: CA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Closing your account
Sub-issue: Company closed your account

Complaint:
I have been hacked, and harassed, gang stalked, sabotaged, and had my constitutional rights completely abolished from XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX, and XXXX, in false series of defamation of character coming from possibly XXXX and initially from someone at XXXX or XXXX. A false accusation from a teenage XXXX worker who filed a fake and fraudulent comment which was a false accusation someone pushed simply for their own personal vendetta. I have been subpoenaing and filing lawsuit after lawsuit on the companies involved in an attempt to bring out the truth of what is going on, and we are finally getting some results. The truth is some very powerful people have been intentionally sabotaging me as well as thousands of other people across this country and the FTC knows about it they've commented on it, people from XXXX know about it they have commented on it, even people from XXXX XXXX XXXX and XXXX have all commented on it as well. I have recordings that I have documented of XXXX XXXX XXXX advising me that the phone I bought from XXXX XXXX on XX/XX/XXXX is the phone that hacked my mother on XX/XX/XXXX I gave the phone back to XXXX on XX/XX/XXXX. My XXXX phone we have just discovered is rooted and has no XXXX XXXX kit, in fact it is a open source public phone where XXXX has participated in violation of my fourth Amendment rate which is the right to privacy. I found out on XX/XX/XXXX that I didn't even have phone service with XXXX so for six months XXXX charged me ripped me off and I didn't have service with them so they are guilty of mischaracterisation and Fraud at best. XXXX XXXX XXXX is guilty of violating my fourth Amendment rate which we are in the process of filing a civil rights lawsuit on an XXXX is also guilty of mischaracterisation and fraud. For years I've had no problem with my capital one account not one I put my account on hold simply so I can avoid these hackers damaging my account like they have damaged my entire life and I did not want capital one to take a loss with people calling up and using the card because I believe if you don't earn something you don't deserve it. I lost my wallet a week and a half ago so I called capital one and I asked them to send me to new cards the agent said no problem never mentioned anything about my account at risk of being closed. A week goes by and I don't have my account cards so I call back and then I find out my account was closed. I never requested my account closes I did not want my account closed and I want my account opened and reinstated. They have recently just charged me the yearly membership fee as well according to one of the representatives I spoke to., i'm tired of being terrorised and assaulted cyber assault over and over. If my account was at risk of being closed because I had not used it in a few months then when I called up and spoke to the representative he should've told me that and I would've started to use them I do not want my card closed and I want my card reissued in my account opened as of today it was still opened it was in process of being cancelled. I don't believe it got cancelled from now on news I believe it got cancelled because somebody called App and somebody sabotaged my account. I would like a written statement from the company on who close the account who specifically in a sworn statement from them saying it was not done out of maliciousness based on speaking to somebody third-party. I have been terrorised for two years and I've had enough I want my account reinstated and willing to go to court over it if I have to I know I've never had a problem with capital one and I don't know why all the sudden I get treated like so I'm some bad customer when I've never had a late payment with capital one. I believe due to the loyalty I've had with capital one and being in good status there should be no problem to reinstate this card and I look forward to it with your help and avoid having to subpoenae documents to make sure I was not sabotaged from some outside source thank you

Company response to consumer: Closed with explanation