Consumer complaint received 2018-05-13
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
I am a Fraud/ID Theft victim and have Extended Fraud alerts on my 3 CRAs reports. All 3 bureaus have my police and FTC ID Theft reports on file. XXXX & XXXX quickly and appropriately removed the fraudulent accounts, inquiries and addresses, however, Equifax has done NOTHING. Below is a list of the accounts and info I have notified them of the fraud about. 

XXXX  XXXX XXXX Revolving Account Number : XXXX Payment Responsibility : Authorized User Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : {$8800.00} Monthly Payment : {$0.00} High/Limit : {$8800.00} Account Status : Collection Past Due Amount : {$8800.00} Comments : LAST REPORTED DELINQUENCIES : XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX AMOUNT IN HIGH CREDIT ORIGINAL CHARGE-OFF AMOUNT XXXX XXXX XXXX Account Type : Installment Account Number : XXXX Payment Responsibility : Individual Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : {$37000.00} Monthly Payment : {$990.00} High/Limit : {$43000.00} Account Status : As Agreed Past Due Amount : {$0.00} Comments : LAST REPORTED DELINQUENCIES : XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX  XXXX XXXX Account Type : Revolving Account Number : XXXX Payment Responsibility : Authorized User Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : {$13000.00} Monthly Payment : {$0.00} High/Limit : {$13000.00} Account Status : Collection Past Due Amount : {$13000.00} Comments : LAST REPORTED DELINQUENCIES : XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX AMOUNT IN HIGH CREDIT ORIGINAL CHARGE-OFF AMOUNT XXXX XXXX Account Type : Revolving Account Number : XXXX Payment Responsibility : Individual Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : {$3200.00} Monthly Payment : {$0.00} High/Limit : {$3000.00} Account Status : Collection Past Due Amount : {$3200.00} Comments : XXXX XXXX XXXX XXXX Account Type : Installment Account Number : XXXX Payment Responsibility : Individual Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : {$8900.00} Monthly Payment : {$390.00} High/Limit : {$21000.00} Account Status : Collection Past Due Amount : {$8900.00} Comments : Show Details XXXX XXXX XXXX  Account Type : Revolving Account Number : XXXX Payment Responsibility : Individual Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : {$4100.00} Monthly Payment : {$41.00} High/Limit : {$2000.00} Account Status : Collection Past Due Amount : {$1300.00} Comments : XXXX XXXX XXXX   Account Type : Revolving Account Number : XXXX Payment Responsibility : Individual Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : {$4700.00} Monthly Payment : {$48.00} High/Limit : {$2000.00} Account Status : Collection Past Due Amount : {$1600.00} XXXX XXXX XXXX Account Type : Mortgage Account Number : XXXX Payment Responsibility : Individual Date Opened : XX/XX/XXXX Balance Date : XX/XX/XXXX Balance Amount : $ XXXX  Monthly Payment : High/Limit : {$180000.00} Account Status : Late Over 120 Days Past Due Amount : {$0.00} Comments : LAST REPORTED DELINQUENCIES : XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX,XX/XX/XXXX=XXXX

Company response to consumer: Closed with non-monetary relief