Consumer complaint received 2019-03-10
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
For the past 1.5 years All 3 credit beaurous have erased items on my credit erased history and have added inaccurate things. I have been working on my reports for 4 years and know exactly what should be on there. They ask me for proof I send it, They want me to call the creditor I do. There is nothing else I can do except keep going in circles for this to be corrected. 
1. XXXX is misreporting my regions once they added it again. showing I only had the account for a little over a year when Ibhave made payments in full every single month since XX/XX/2017. They added the account back on but it is not showing the correct length of history which is causing a negative drop in my score due to no or low credit history. I have made Payments in full every single month Since XX/XX/2017 That needs to be corrected and once that gets corrected # 2 XXXX and transunion need to get there facts straight because they have already and are still continuing to destroy my credit. 
XXXX had me reported as deceased for a good 6 months. 
I have sent everything, The creditors have sent letters. They are wrong and once they finally realize that thos account should of never been removed It needs to be added correctly just like the fact that experian has the dates wrong and that Needs to be fixed I have already done so multiple times, The bank has contacted them. I have shown evidence they asked for with still no change. I have contacted both the bank and the credit beaouros XXXX and transunion. The creditor ( XXXX XXXX   XXXX states they have been reporting it and never stopped since XXXX of 2017. They say that I need to call the credit beaurous. The credit beaours are telling me to call them. Well the credit beaurous are the ones who have destroyed my credit for the last year by erasing items as well as not reporting correct dates. This is not a game. I have always paid all my debts off in full every month I should have years of credit history and I am graded a F in that area. Along with reading the once was reporting XXXX vanished just like XXXX  did. I have sent documents of the reports showing the account and showing every single payment every month in full. I have provided Letters from XXXX explaining that they are not reporting correctly, They have contacted the beaouros about this as well. Nothing has happend. I should have 4 years of history with 2 accounts and 13 years with XXXX .Just fix this We have done our part Both the creditor and myself have given them every document and proof that this account Should be reporting on a perfect history since XXXX of 2017 and they failed to do what they said they were going to do once the info was received it took 10 calls to finally convince my creditor that they were denying to report this due to the bank Never stopping it should of never came off my credit to begin with over a year ago. This account is 4 years old!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation