Consumer complaint received 2019-03-23
Company: EQUIFAX, INC.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
Equifax has continued to report fraudulent applications on my credit file. I have sent Equifax copies of my police report, Electronically, and by Mail. In addition in the mail I submitted copies of the fraudulent information that I am requesting to be blocked. I also provided Equifax with my Drivers License and Social Security card, as well as Utility Bill proving my identity and address. Equifax will not allow me to obtain a copy of my report regardless of XXXX  or Equifax website it says it can't verify me even though their fraud rep confirmed that Equifax received my identification documents. Lastly, The fraud rep asked me what accounts were fraudulent so that Equifax could block these accounts after he verified my fraud. I listed each account one by one and I will list them again that I advised the rep. Which stated they are going to block the information but that it would take " 30 Days '' I advised the rep that the FCRA Law 603 ( b ) states that if a consumer is a victim of Identity theft, and they provide identification and proof of fraud by Police report and or FTC Affidavit and they request information to be blocked it must be blocked within 3 Business days. However EQUIFAX did not block this information and it remains on my file fraudulent. First of all the Address XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX  is fraudulent. You have been notified of this and refuse to block it. Secondly there are two XXXX  Accounts Showing for Personal Loans - These are fraudulent and I am requesting them to be blocked per my rights from the FCRA. Next are two XXXX XXXX XXXX XXXX Credit Cards which are fraudulent. Please block these accounts as the amount shows {$25000.00} Limits per the instituion these are 15,000 and 10,000 limits and you are showing 25000 again these are fraudulent and incorrect information is listed please delete these two accounts. Next is a XXXX XXXX XXXX XXXX. This account is fraudulent, I never lived at the address that the company has on file, never received merchandise from this company and the creditor advised me they sent the merchandise to a XXXX XXXX which is not my name. I never worked at the Employer they have on file XXXX XXXX Either. Please block this fraudulent account. Next accounts are XXXX XXXX XXXX XXXX XXXX, Which is a auto loan that was opened fraudulently and a Line of Credit which is also fraudulent. Please block these fraudulent accounts not DISPUTE. Next is an account from XXXX XXXX, which is fraudulent and has been reported as fraudulent to all 3 bureaus. Please block this account, Lastly there are two accounts from XXXX XXXX which are fraudulent. Please block these two accounts. One limit 4800 the next is 1100. Lastly there is a XXXX XXXX which is fraudulent, I did not authorize these accounts to be opened they were opened in my name after my wallet was stolen and my identity was fraudulently used. Please block the fraudulent accounts, Per the FCRA Law I have a right as a consumer to request a block. I have provided you with my identification that is required, as well as proof of fraud. Lastly I want to be able to access my credit file on Equifax.com but you have my name under lock or incorrect. Please correct the address to the one listed on the license and please block the fraudulent information. You keep disputing this information which is fraud. I did not authorize these accounts to be opened and they are blocked on XXXX  and XXXX  which Equifax refuses to block.

Company response to consumer: Closed with non-monetary relief