Consumer complaint received 2019-02-02
Company: WELLS FARGO & COMPANY
State: IL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Public record information inaccurate

Complaint:
Wells Fargo undertook criminal activity in customer accounts, and in doing so, became a criminal financial institution violating federal laws in banking, credit cards, and personal identifiable information protection regulations. 

By violating federal laws, they put anyone who makes payments to them in a situation where paying them violates the Patriot Act, which prohibits making financial payments to known criminal financial institutions and it has impacted my credit score irreparably damaging my credit character, which impacts my cost for credit, insurance, and access to funds from legitimate financial institutions. The federal government and state governments have accepted payola in the form of " settlements '' and have attempted to wash the criminal behavior under the rug and away from the duties entrusted to our elected officials to act in the interests of the tax payers. However, the same legislators wrote the Patriot Act and have now created a situation where legitimate consumers who are seeking to follow the law are being discriminated against by Wells Fargo, for following the Patriot Act and not making financial payments to criminal financial institutions.

Wells Fargo has admitted to opening accounts without client 's knowledge, abusing their personal identifiable information, and rewarding employees and management for these and other criminal financial acts. Wells Fargo also has opened credit cards/lines of credit for people without the people 's knowledge or approval, and again, has violated federal laws in banking, credit, and personal identifiable information protection requirements.

I have no intention of ever making any payments to Wells Fargo, and I consider them to be a criminal financial institution that may be laundering money by opening accounts for people and then who knows what takes place in those accounts.

I am seeking full release from Wells Fargo on all account balances, removal of the top executive management and board of directors and permanent barring from serving in a management capacity in any publicly traded corporation and permanent barring from serving as a Board member from any publicly traded corporation. in addition, I am seeing the penalty of requiring the extinction of the name " Wells Fargo '' permanently from any further use. Allowing Wells Fargo to promote its branded name is simply allowing a criminal financial institution to continue to buy its way out of trouble with payola in the form of settlements, increase its branding advertising budget to overcome the public relations, and it does not punish the executives, board or any employees who acted illegally and criminally. 

I am seeking Wells Fargo to pay for all costs associated with a credit repair program for me, as their reporting has damaged my credit history. I am a legal citizen who refuses to pay any money to a criminal financial institution, in accordance with the U.S. Patriot Act, and I am seeking full punishment of Wells Fargo as a criminal financial institution pursuant to their actions of criminally profiting from illegally taking people 's trusted personal identifiable information and using it to secretly opn accounts, open credit lines and profit from such illegal actions. 

Wells Fargo representatives, including XXXX XXXX ( a research analyst with no full last name provided ) have responded with nonsensical written responses, refusing to acknowledge their illegal activity and the resultant impact that it has to consumers. They also have given me a phone number to call which when I call, i have been put on hold and rarely have I received a follow yup response. When I did receive one follow up response, they told me that they were going to record the call. I stated that I would also record the call, at which time they refused to talk to me. This abusive scare tactic which was full intended to intimidate me, and threaten to use the tapes with their attorneys without giving me the same rights was not only an intimidation tactic but also a fraudulent approach to trying to leave an impression that they were responding to my complaint when in fact, they refused to respond to me when I simply was seeking to do the same thing that they had told me that they were going to do - record the call. 

We simply can not allow organizations that violate the banking laws in such a manner as Wells Fargo did to continue in business. This bank really needs to be shut down, and broken up, with the executives and Board of Directors permanently banned from any future positions of management, executive decision making, or board membership of any publicly traded corporation, and they need to settle my balance to XXXX   as part of their punishment for taking illegal and criminal actions.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation