Consumer complaint received 2019-03-02
Company: Collection Consultants of California
State: CA
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
I have sent numerous disputes, notarized, letters, and police reports to Collection Consultants of California, for request of a certified copy of the original contract with my signature to substantiate their claim against me. I have been a victim of identity theft and many accounts were established without my consent.I am unable to find any documentation of any contractual relationship between the creditor, XXXX XXXX and me. 

The First letter I sent was on XXXX to validate the debt, Collection Consultants of California replied with a letter on XXXX, " In response to your request for proof of contract, we have verified with our client, XXXX XXXX, that balances are correct and owed. '' This letter did not provide me with the original contract with my signature. 

The second certified letter I sent was on XXXX to send proof of debt accordance with Debt Collection Practices Act, Section 1695 ( G ), The original application or contract, any and all statements allegedly related to this debt, any and all signed receipts, any and all cancelled checks. Collection Consultants of California replied with a letter on XXXX, In response to your request for proof of contract, we have verified with our client, XXXX XXXX, that balances are correct and owed. '' This letter did not provide me with the original contract with my signature. 

The third certified affidavit letter of fraud was sent on XXXX to Collection Consultants of California, the affidavit sent was the original with the wet signature and original notary stamp notarized by XXXX XXXX, Public Notary, COMM. # XXXX. I also attached the police report that I have been a victim of identity theft and many accounts were established without my consent. The letter was not for a request for verification or validation. The request was for proof of contract with original signature to substantiate their claim against me. Collection Consultants of California replied with a letter I received in the mail on XXXX, " We understand you may be a victim of identity theft. based on the limited information provides thus far, we are not able to investigate this matter fully. If you believe the debt ( s ) placed with agency for collections are results of identity theft, you will need to provide more details for us to investigate. you should print and complete a fraud affidavit from the federal trade commission webstie : www.ftc.gov. Please send the original, notarized, affidavit of fraud, with wet signature, and original notary stamp. please do not sent a copy and please ensure that the form is completed n its entirety. provide the completed form along with proof of residency at the time of fraud, as well as a copy of a government issued ID. once your documents are received, we will review this matter thoroughly and make any adjustments that circumstances merit. '' To comment on this letter, I did send Collection Consultants of California the original, notarized, affidavit of fraud, with wet signature, and original notary stamp. Also the police report attached to the letter provided all the details. Sheriff XXXX filed this police report # XXXX, and provided his email address for questions or concerns regarding this identity theft report. Sheriff XXXX email : XXXX At this point Collection Consultants of California has failed to provide me with a certified copy of an original contract, with my signature, specifically naming Collection Consultants of California as a person entitled to enforce a commercial claim against me. After sending numerous letters to dispute this debt without proper prof, I have escalated this matter to the Attorney General and Federal Trade Commission, and I will be filing a police report against Collection Consultants of California for harassment and invasion of privacy.

Company response to consumer: Closed with explanation