Consumer complaint received 2020-07-04
Company: Experian Information Solutions Inc.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
DEPT OF ED/XXXX  {$3700.00} Balance updated XX/XX/XXXX 16 late payments Hover over labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 0 % Balance on XX/XX/XXXX Loan Amount {$3700.00} {$2000.00} Payment Info Status Current, was past due 180 days or more Updated on XX/XX/XXXX Past due amount - Original loan amount {$2000.00} Monthly payment {$0.00} Late payments XX/XX/2019 XX/XX/XXXX XX/XX/XXXX View more You've made 83 % of your payments on time for this account. 
XX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXX 90 120 120 120 120 120 XX/XX/XXXX 90 120 120 XX/XX/XXXX90 120 120 XX/XX/XXXX90 XXXX XX/XX/XXXX90 120 120 XX/XX/XXXXOn Time 120+ Days Late 90 Days Late Data Unavailable Additional info Responsibility Individual Terms 114 Months Company sold XXXX Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX  XXXX XXXX XXXX, PA XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account DEPT OF ED/XXXX {$6700.00} Balance updated XX/XX/XXXX 16 late payments Account Info Hover over labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 0 % Balance on XX/XX/XXXX Loan Amount {$6700.00} {$4500.00} Payment Info Status Current, was past due 180 days or more Updated on XX/XX/XXXX Past due amount - Original loan amount {$4500.00} Monthly payment {$0.00} Late payments XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX View more You've made 83 % of your payments on time for this account. 
XX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXX90 120 120 120 120 120 XX/XX/XXXX90 120 120 XX/XX/XXXX90 120 120 XX/XX/XXXX90 XX/XX/XXXXXX/XX/XXXX90 120 120 XX/XX/XXXXOn Time 120+ Days Late 90 Days Late Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold XXXX Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX XXXX, PA XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account DEPT OF ED/XXXX  {$4500.00} Balance updated XX/XX/XXXX 16 late payments Account Info Hover over labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 0 % Balance on XX/XX/XXXX Loan Amount {$4500.00} {$3000.00} Payment Info Status Current, was past due 180 days or more Updated on XX/XX/XXXX Past due amount - Original loan amount {$3000.00} Monthly payment {$0.00} Late payments XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX View more You've made 83 % of your payments on time for this account. 
XX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXX90 120 120 120 120 120 XX/XX/XXXX90 120 120 XX/XX/XXXX90 120 120 XX/XX/XXXX90 XX/XX/XXXXXX/XX/XXXX90 120 120 XX/XX/XXXXOn Time 120+ Days Late 90 Days Late Data Unavailable Additional info Responsibility Individual Terms 120 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX XXXX, PA XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account DEPT OF ED/XXXX  {$2000.00} Balance updated XX/XX/XXXX 16 late payments Account Info Hover over labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 0 % Balance on XX/XX/XXXX Loan Amount {$2000.00} {$1100.00} Payment Info Status Current, was past due 180 days or more Updated on XX/XX/XXXX Past due amount - Original loan amount {$1100.00} Monthly payment {$0.00} Late payments XXXX  XXXX XX/XX/XXXX XX/XX/XXXX View more You've made 83 % of your payments on time for this account. 
XX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXX90 120 120 120 120 120 XX/XX/XXXX90 120 120 XX/XX/XXXX 90 120 120 XX/XX/XXXX 90 XX/XX/XXXXXX/XX/XXXX90 120 120 XX/XX/XXXXOn Time 120+ Days Late 90 Days Late Data Unavailable Additional info Responsibility Individual Terms 114 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX XXXX, PA XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account DEPT OF ED/XXXX  {$850.00} Balance updated XX/XX/XXXX 12 late payments Account Info Hover over labels for more details Account number XXXX Account status Open Date opened XX/XX/XXXX Account type Education Loan Paid Off : 53 % Balance on XX/XX/XXXX Loan Amount {$850.00} {$1800.00} Payment Info Status Current, was past due 180 days or more Updated on XX/XX/XXXX Past due amount - Original loan amount {$1800.00} Monthly payment {$0.00} Late paymentsXX/XX/XX/XX/XXXX XX/XX/XXXX View more You've made 88 % of your payments on time for this account. 
XX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXXXX/XX/XXXX XX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXXXX/XX/XXXXXX/XX/XXXXXX/XX/XXXX XX/XX/XXXX90 120 120 120 120 XX/XX/XXXX 90 120 XX/XX/XXXX 90 120 XX/XX/XXXXXX/XX/XXXXXX/XX/XXXX90 120 120 XX/XX/XXXXOn Time 120+ Days Late 90 Days Late Data Unavailable Additional info Responsibility Individual Terms 110 Months Company sold - Original creditor - Comments Dispute resolved consumer disagrees Your statements - Contact XXXX XXXX XXXX XXXX XXXX, PA XXXX ( XXXX ) XXXX Is everything correct? 
If inaccurate information appears on your report, you can contact the lender directly to have it corrected, or let us know online or by mail. 
Dispute this account XXXX {$5700.00} Balance updated XX/XX/XXXX 16 late payments filed ftc 60 days ago remove it XXXX was sued b/c of this by the CFPB

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation