Consumer complaint received 2020-07-24
Company: Diversified Adjustment Service, Inc.
State: ME
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
I join XXXX  on XX/XX/XXXX a few days later I received a bill from XXXX from XX/XX/XXXX to XX/XX/XXXX they were trying to bill me for service before I even had their service, when I reported them to the XXXX XXXX XXXX in early XX/XX/XXXX for these illegal charges attempted theft harassment and discrimination they turned around and retaliated against me with a collection from XXXX XXXX XXXX in return I submitted a dispute with the consumer financial protection bureau XXXX XXXX XXXX in return remove the account because they know it was fraudulent charges XXXX since then has now decided to open a new collection on me for the same price with different opening dates which is now violation out of the fair credit reporting act and the fair debt collection practices because they are attempting to collect and that was never owed because they retaliated against me in the first place by trying to make it legal charges of theft and then started harassing me with nonstop phone calls lying to the XXXX XXXX XXXX that they talk to me on the phone when they never even call me back or even answer the phone, As well as new collection company is magically for the same exact price as the last one when they retaliated against me and its violations very highly because the dates are now even changed again I will be filing a lawsuit against XXXX  and now any collection company that XXXX  wants to use I will file a lawsuit against as well for aiding and abetting theft harassment financial attacks on my credit report as well as the violations of the FCRA AND FDCP they seem to think Im an easy target Im not I keep every single form of evidence on every goddamn company that thinks to try something with me, The company question now sent me an email to verify Debt I called them and in return they refused to say anything to me As well as trying to get personal information I will not give them personal fucking information I told them all they need to know to look it up and they even said my name they know who the XXXX  they were talking to they refused to do anything especially when I said XXXX  retaliate against me and I have proof instead they just keep hanging up on me multiple different times Im done playing games you guys wanna play games we can play games when I saw you went to a sandbox youre ugly XXXX, XXXX  also sent me a letter after denying everything to the XXXX XXXX XXXX that he attempted to charge me and steal money from me for services that I didnt even have them for the time, Stating that one of their vendors were storing peoples information and it is a violation of XXXX   policies but yet they didnt wanna adjust anything and that caused all of this because they wanted to continue trying to charge me for service that I did not have free time I do not have the service kind of funny how if I join on XX/XX/XXXX I was being charge for service from XX/XX/XXXX to XX/XX/XXXX for over XXXX they denied it all the way to the XXXX XXXX XXXX retaliated against me for reporting them and then turned around and admitted that they XXXX  XXXX  but refused to fix anything fix anything.stating that one of their vendors was storing peoples information and it is a violation of XXXX  policies but yet they didnt want to adjust anything and that caused all of this because they wanted to continue trying to charge me for service that I did not have for a time I did not have a service kind of funny how if I joined on XX/XX/XXXX I was being charge for service from XX/XX/XXXX to XX/XX/XXXX for over XXXX they denied it all the way to the XXXX XXXX XXXX retaliated against me for reporting them and then turned around and admitted that they XXXX XXXX but refused to fix anything, if they wouldve just admitted at the beginning that One of their stores was violating policy and storing and taking peoples information and just simply adjusted properly its not charging me for service I didnt have none of this wouldve happened but XXXX  instead wanted to just retaliate against me instead of fixing the XXXX  with you I will not tolerate this anymore, Also I have a receipt shows that me and my wife when we switched we paid XXXX in cash and over XXXX on my wifes debit card not the fact of the matter is we had to put that down to switch to their service as well as the fact that paid off two of the phones in full XXXX  to this day he denies that two of them were paid off they also denied that the other phones were ever sent back, as well as the fact that they denied that we ever gave them any money kind of funny how I have the receipt shows how much cash and how much came off the debit card which I will be able to use in the court  room against them, as well as an email from them that they seem to forget they sent me that stated that I owed on three devices not five but yet they still try to claim that I owe on all 5 and that no money was ever given to them as well as they state that I never sent them the other phones, The fact is a fact that they tried to commit theft against me I called them and report of them they retaliated against me with a fraudulent collection well the charges on the first collection they were still charging me for which were included all the way up to four months ahead of time kind of funny how a retaliation with chargers from future were close in the first retaliation collection and yet they deny anything I would not trust XXXX  to pick up a piece of dog  XXXX  never mind for A cell phone provider asked for you guys at the collection company do you want to involve yourself in a retaliation and threatening me and harassment discrimination attacking my financial credit report know that I will be showing you you can take it down or I will sue or Ill just see you anyway for eating in abetting discrimination harassment threats retaliations and damaging my credit report its all in town all up to you now do you want to continue to play you start a war be ready to lose because I will sue.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation