Consumer complaint received 2018-07-06
Company: Ocwen Financial Corporation
State: CA
Product: Mortgage
Sub-product: Other type of mortgage
Issue: Closing on a mortgage

Complaint:
Ocwen Loan Servicing pretender lender loan services committed numerous violations of Federal consumer financial laws that have harmed borrower. Ocwen and opposing counsel failed to verify the void assignment, the bogus substitution of trustees, improperly calculated loan balances, misapplied borrower payments, failed to correctly process escrow and insurance payments, and failed to properly investigate and make corrections in response to consumer complaints. Ocwen 's opposing counsel XXXX XXXX is assisting the pretender lender loan servicer with embezzlement by claiming to have personal knowledge and have looked at all the documents claiming all them all to be true and correct to proceed with fraudulent sale. This is nothing more then fraud upon the court. Ocwen has compounded these failures by illegally foreclosing upon the pretender lender loan borrower without fully disclosing or correcting errors in borrowers pretender lender loan servicers files. Ocwens use of inaccurate and incomplete information to collect mortgage, tax, and insurance payments, communicate with borrowers about loss mitigation issues, proceed with foreclosures, whether the prior servicers corporate advances or fees for servicing-related expensessuch as attorneys fees, property inspection fees, property preservation fees, force-placed insurance charges, and foreclosure-related expenseswere valid and actually owed by borrower and when selling the servicing rights of borrowers loans to new servicers has resulted in significant harm to borrower. Ocwen 's Consumer Ombudsman Account Specialist XXXX XXXX  who quietly hides her management position from consumers failed to verify the assignment of deed created by a law firm is clearly void, the bogus substitutions of trustees, the bogus American Home Mortgage loan modification. Ocwen charged borrower for these charges and fees, even though neither Ocwen nor the prior servicer had invoices or other documents to support these charges and fees, and even though Ocwen was receiving disputes from borrower several times claiming that these charges or fees were not owed. Ocwen was on a mission to embezzle the pretender lender loan servicer borrower to increase its revenue while the borrower was under the care of his physicians Ocwen Loan Servicing and opposing counsel used its cozy relationship with XXXX as a weapon against XXXX  borrower attempting to embezzle property threatening the borrower with fraudulent trustee sale taking place in just days if the borrower refused to sign hundreds of thousands of dollars in increase none negotiable loan modification releasing the pretender lender loan servicer from liability. The borrower was left with no option other then to sign the bogus settlement agreement under extreme duress at the time under the care of his physicians to avoid fraudulent trustee sale. Recently during pending litigation the pretender lender loan servicer and opposing counsel are once again attempting to embezzle borrowers property to increase its revenue ignoring pending litigation threatening the borrower with fraudulent trustee sale using the pretender lender loan servicers bogus loan file. The borrower is once again left with no other option other then to apply for assistance with the pretender lender loan servicer to avoid fraudulent trustee sale until litigation is resolved.

Company response to consumer: Closed with explanation