Consumer complaint received 2017-10-05
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: CA
Product: Money transfer, virtual currency, or money service
Sub-product: Money order
Issue: Fraud or scam

Complaint:
I started searching for jobs online, I uploaded my resume to several positions at XXXX. One day I got an email for a personal assistant from this person called " XXXX XXXX '' he said he was very interested and offered me the job because of his busy schedule. He said he was an artist,  and traveled a lot so he needed someone to make the orders, take them from suppliers and all the personal duties he could n't be able to do. He said he was gon na send me the check immediately for me to go and get the materials he would need and my payment from there, so he sent an envelope via USPS with a check inside, the person apparently sending this mail was : XXXX XXXX. Address on envelope : XXXX XXXX XXXX XXXX, IN, XXXX. Inside of the envelope was the check with my name printed from a Bank of America account and from " supplier '' XXXX XXXX XXXX the letter said : ( with incorrect english writing ) that the check was for me to get the materials for XXXX XXXX so he could start the painting for them. So I went to Bank of America and asked the representative if it was an elegible check and she said it was and that the account existed and had funds, so I decided to open an account with Bank of America and then I deposit the check to my account. Meanwhile I was emailing and texting with this person " XXXX XXXX '' and he was following up what I had to do each assignment, deposit, etc. I told him the funds were on hold and I started telling him what I wanted more information about : his identity. He said he was out from city and he was coming back, and he continue like that until the check was available and Then he asked me to deposit to another supplier the rest of the check ( taking my " payment '' ) the information he gave me was : XXXX XXXX account name : XXXX XXXX. Checking account No. XXXX When he asked me to do that, I insisted on him to identify himself and he sent me some pictures of a man with artworks. But after that I also asked him for a picture of his ID with his name on it, I told him - '' cover your info I just want to see that because this is weird, more everyday. '' He was agreeing with me but at the end he said if I wanted to run with his money and that he would call autorithies, I told him absolutely not and that I only needed an identification to know who am I working with. After that my account from Bank of America was closed and freezed and I went to see what happened and the manager told me I just made a fraud to Bank of America and I can not open an account or credit at any bank in the Country, she said Bank of America ca n't or want to help or have any relation with me. I did not send any funds to anyone, the " check '' was deposited to my account by me so they say I am part of fraud and now I ca n't get credit from nowhere because Bank of America reported me to XXXX and XXXX XXXX XXXX. I need help I have every proof, information, emails, receiot, etc necessary I need to take this off from me. Thank you very much.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief