Consumer complaint received 2017-05-07
Company: SYNCHRONY FINANCIAL
State: MI
Product: Payday loan, title loan, or personal loan
Sub-product: Personal line of credit
Issue: Problem with additional add-on products or services

Complaint:
I went  to   XXXX   XXXX   aka   XXXX   i n   XXXX   XXXX   XXXX    . I had a  XXXX . He recommended   XXXX     XXXX   XXXX   XXXX  . I then agreed to take sedation. While under sedation he and his assistant had me sign paperwork. I awoke to   XXXX   XXXX   XXXX   aka  XXXX , that were beautiful and I had paid over   XXXX   for less than  XXXX  yrs ago GONE!!! In their place was some form of plastic tooth covering I was told was to be temporary crowns until he made new crowns???? I had a toothache. I did not need new crowns. I rushed out of dentist crying. Came home and immediately called  Syncrony Bank aka Care Cr edit whom   XXXX   XXXX   assistance, if not  the   XXXX    himself  said I signed my name to a form AND had me sign my current domestic partners name for almost   XXXX   XXXX   dollars. My partners company stood behind him. The   XXXX   XXXX  . And  Syncrony tol d me they would stand behind me immediately and NOT disburse any monies  to    XXXX   XXXX  .   I found out very quickly that this was NOT the case! They not only did n't stand behind me, they took the word of the   XXXX   assistant whom was not even in the room with me, that I am aware of. As I had never seen her prior to my concerns about getting reimbursed. I have both before and after pictures. I had to go to another   XXXX   and pay another  XXXX  JUST to get some of it straightened. It has now been a year. I am at yet ANOTHER  XXXX  whom was aghast as he had done the original work. I am now being asked to pay  XXXX  JUST for the   XXXX   XXXX   had RUINED ... that is not to include the additional  XXXX  for the gums that he devasted when he  XXXX  over  XXXX  of my   XXXX   XXXX   for the sole   XXXX   XXXX   I originally went to him for. I was in extreme pain and he was a walk away is the only reason I went there originally. I have ALL the paper work AND pictures. Care Credit has RUINED my  credit score. I W AS  XXXX  ... I am currently  XXXX , and declining ... ALL over ONLY this care credit . Syncrony o wns SEVERAL other CC that I hold and have NEVER paid late, but they have diminished my credit limit on the other cards also for NO reason. As my other CC have ALL increased due to my payment history. They along with  the   XXXX   have mad e my life miserable. So miserable I have contemplated bankruptcy ... .or??? I have a PERFECT payment history with MANY accounts currently open. I am UNABLE to get further funding to FIX my mouth  that    XXXX   XXXX   demolished. IF you look @  XXXX , you will SEE I am not alone. I want to file a law suit and am going to contact the other ( what appears to be ALL women ) he has done this to. He would not allow my partner in the room with me whom is a man. There is just so much shady and I am aghast that MY CC company would not stand behind me. I have NEVER been through such an ordeal I need someone to please pay attention to this tragedy and assist me to assist myself, as well as perhaps a few other woman who have been harmed by this " so-called ''  XXXX  XXXX . I appreciate in advance any attention and time given to this matter. Thank you   XXXX   XXXX   XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation