Consumer complaint received 2023-02-16
Company: GOLDMAN SACHS BANK USA
State: CA
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Closing your account
Sub-issue: Can't close your account

Complaint:
It has not been 30 days and Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card is sending me harassing letters. May I refresh Goldman Sachs, Goldman Sachs, GM, Marcus, Goldman Sachs Bank USA XXXX XXXX and all other associates of Goldman Sachs made the following statement noted XX/XX/2023 : The Bank will cease all communication with the Customer except those legally required or requested by the Customer as of XX/XX/2023. Per the Customers request, a balance letter was mailed to the Customer on XX/XX/2023, stating the account is closed and at a XXXX balance. Based on the above details, we kindly request this complaint be closed. 

DESCRIPTION OF NON-MONETARY RELIEF The Bank will cease all communication with the Customer except those legally required or requested by the Customer as of XX/XX/2023. 

I am, therefore, filing another complaint to request someone inform the Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card to cease and desist all communications with me and further remove my name and all addresses from their database. I do not have an account with them, and I do not care to receive any correspondence from them or anyone associated with Goldman Sachs at any location. I will never buy a XXXX XXXX product and I will never use a credit card from GM or Goldman Sachs. You are now harassing me through the use of the XXXX XXXX  Postal Service. I have not requested any communication with Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card or Goldman Sachs, Goldman Sachs, GM, Marcus, Goldman Sachs Bank XXXX  XXXX XXXX and all other associates of Goldman Sachs XXXX So why are you sending me letters. I do not want any information about anything Goldman Sachs deals with. I thought Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card or Goldman Sachs, Goldman Sachs, GM, Marcus, Goldman Sachs Bank XXXX  XXXX XXXX and all other associates of Goldman Sachs wanted to close my complaints? Once again, the Headquarters offices in New York, Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card or Goldman Sachs, Goldman Sachs, GM, Marcus, Goldman Sachs Bank XXXX  XXXX XXXX and all other associates of Goldman Sachs need inform all offices to stop corresponding through any and all forms of communications with me. Once again request Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card or Goldman Sachs, Goldman Sachs, GM, Marcus, Goldman Sachs Bank XXXX  XXXX XXXX and all other associates of Goldman Sachs show the Goldman Sachs Bank XXXX XXXX XXXX XXXX XXXX how the cease and desist process works and to not keep sending correspondence to someone who did not ask for and does not want any communication with Goldman Sachs XXXX I further request someone with Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card or Goldman Sachs, Goldman Sachs, GM, Marcus, Goldman Sachs Bank XXXX XXXX XXXX and all other associates of Goldman Sachs provide instructions to the Goldman Sachs Bank XXXX XXXX XXXX XXXX XXXX on how to delete a persons name from your database when that person no longer has an account or a card. Once again, I will never buy a XXXX XXXX product and I will never use a XXXX XXXX card. But most of all I will never associate with Goldman Sachs Bank, XXXX XXXX XXXX XXXX, issuer of the My GM Rewards Card or Goldman Sachs, Goldman Sachs, GM, Marcus, Goldman Sachs Bank XXXX  XXXX XXXX and all other associates of Goldman Sachs XXXX Goodbye!

Company response to consumer: Closed with non-monetary relief