Consumer complaint received 2021-08-27
Company: Radius Global Solutions LLC
State: TX
Product: Debt collection
Sub-product: I do not know
Issue: Communication tactics
Sub-issue: Frequent or repeated calls

Complaint:
It all started last month on XX/XX/XXXX, when this company called Radius Global began calling my phone number from nowhere. This was during a crucial moment where I had been actively looking for work and loans, as I'm very low on money for bills and paying the hotel rent I'm currently staying in since it costs {$430.00} for a week stay which I still had yet to found me a permanent job. 

So because I was still waiting on employers or loan lenders to call me, I was unsure exactly what company Radius Global was, but I picked up anyway just to see who they were. They call my phone number in a pretty shady way by asking me if this phone number belongs to or is associated to my full name. I've then started to realize that they must've gotten this from a database somewhere. 

I tried asking them who they were first before I mention any personal information about me since I don't remember having any services with them nor had I requested. However, they kept avoiding the question by stating how they weren't going to disclose who they were unless I answered them their question first, being forced into verifying who I was. 

That was then when I felt manipulatively compelled to say yes just to get on with the process for them to finally say who they were. So that's when I later on hear the representative stating this call may be monitored. Then finally cuts to the chase on them being a debt collection company, so I ended the call immediately as I was obviously set up from their trap. 

I then did some late research and found out their webpage : https : //www.radiusgs.com/ Along with low ratings from the XXXX  : https : XXXX So no wonder why, they do this for a living over deceitfully calling numbers over debt. 

It really frustrated and annoyed me as the company 's business practice was very unethical, and I didn't want to disclose anything else about me or continue with the call as I know I didn't want anything to do with some random number out of the blue calling trying to get something out of me, especially coming from a debt collection agency from some unknown debt that was probably 5+ years ago. 

Ever since that day, they've been calling me non-stop for the past 2 weeks since XXXX XXXX. Before, they would only call 2 to 3 times on the first week. Then, next week, they called on the XXXX. Now it seems this week ( since XXXX XXXX ) that they have been calling my phone number even more, gradually to the point where there are spam calling and harassing me. I'm sick of it. 

Radius Global would try calling in the morning as early as XXXX XXXX. Sometimes they would even switch to evening hours, calling me around times such as XXXX XXXX. Then they would keep changing and switching numbers like as if I don't know. I have caller ID, so I know exactly which company is calling me when it labels it. 

Whatever beef this company has against me, I'm not in the mood for it. I have no intentions whatsoever of paying anything from this debt collection company. And even then, whatever it is now was from the very past, and my credit score has been at a very bad low score. What benefit does it do for me over paying some old debt now when the damage is already done? Oh right, just so they can selfishly get the benefit after the fact, despite it being 5 or more years later over greed and power. 

And I don't even know what the debt was about or for. Regardless, after denying any future calls, you'd think by now the company gets the message : To stop calling me and move on since I am not paying a cent to them. Instead, they stubbornly do the exact opposite by them trying me as they keep spam harassing my phone with automated spam calls every day. Like that's going to help change or solve anything.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation