Consumer complaint received 2022-01-21
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: NY
Product: Checking or savings account
Sub-product: Checking account
Issue: Opening an account
Sub-issue: Unable to open an account

Complaint:
on XX/XX/2021 i received a message about a job position at XXXX XXXX XXXX XXXX for XXXX XXXX Position. They asked me if i was interested in the postion and since i was looking for a job and they mentioned XXXX where i usually used it for job search. i trusted them and i said yes to the position. the name of the person who sent me the message is XXXX XXXX. He tld me to download the XXXX app to get connected with someone named XXXX XXXX at XXXX XXXX XXXX XXXX in telegram. As was was very desperate to ge the job since this position was a work from home and i have XXXX kids. i sent her/him a message over XXXX  ( I have proof of all messages ) In the message over XXXX i introduced myself. he/she replied back to right away. in the message he/she indentified her/him self as XXXX XXXX XXXX age XXXX XXXX XXXX XXXX  at the company metioned above. She said i need to have a clean criminal record, time at 40wpm and be over XXXX Y/O. she stated that XXXX XXXX XXXX XXXX is a cloud-based technology company that offers a healthcare dat integration and interoperability platform for large insurers. i trusted them since i was started looking for the company and it really looked legit. After a long talk ( I have all pictures in my phone as proof in case needed ), she told me to add another person over XXXX named XXXX XXXX which was going to be my supervisor for the training. she also sent me an email XXXX to send them my name, address, cell phone and email address which the messahe will be sent to the secretary. after a long talk to not make this conversation so long. he told me to send him all my information and to fill out the application form and the employment letter which I put all my information including ssn #, full name, address, driver license. also, he made me to applied for ID.me to send him proof of my ID. His email is XXXX After everything was done he said that they will send me a check for {$10000.00} to deposit in my account to buy all my equipments to work from home, including laptop, phone, desk, chair and everythig else. On XX/XX/2021 i recived the XXXX check in a XXXX  envelop. Before going to the bank i let him know i can deposit over my phone and he told me no but to go to the bank teller. Finally I Iwent to the bank which was banck of america to deposit the check. deposit was succesfull {$5300.00} was going to be deposit on XX/XX/2021 and the rest was going to be deposit on XX/XX/XXXX, XXXX then i recievd an email from Bank of America saying that the funds will be available on XX/XX/2021 at XXXX. I told him that the back wants to make sure they will not take the money back. At XXXX he asked me if i had a credit card. that was the time i realized it was a fraud. i told him i didnt have no credit cards. XX/XX/2021 which was XXXX  i sent him a message but i didnt received any answer at all. I got in contact with early warning services they help me out to block my credit score and to block my ssn, and every personal information. i got he chance to block eveything. But now i can not be able to open an account BECAUSE I AM A VICTIM OF FRAUD. I was wondering where can i send all pictures which containg all message from the beginning of the job offer until the last message after XXXX asked me for a credit card. please help me and lets help other to not be victim of this online scamers. Sincde this pandemic almost all employer do everything online.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with monetary relief