Consumer complaint received 2023-07-07
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Sub-issue: Was not notified of investigation status or results

Complaint:
Notice to agent is noticed to principle notice to principle it's noticed to agent Today XX/XX/2023 XXXX XXXX  I called the CFPB in regard to some accounts that I've been disputing for the past year and several months. it seems like every time I dispute an account with the CFPB my issue does not get addressed, they do not take their time to go over my disputes and follow those rules and laws that are being addressing to those companies as I address the issue with one of the agents it seems very clear that some of the agents working with the CFPB does not know how to follow rules and regulations. this is my understanding to how the CFPB should address issues in regarding a consumer disputing, It is very disappointing that a consumer knows more about the law and regulation than the agents working on the CFPB portal, Here is my understanding how to address the issue when a consumer dispute an account. Functions and Responsibilities of the CFPB Essentially, the CFPB is a watchdog agency tasked with protecting consumers from unscrupulous lenders and other financial institutions. While the bureau has some unique responsibilities, the CFPB also will assume existing duties once carried out by the Federal Trade Commission and other government agencies. 

The bureau performs the following functions : Enforce federal anti-discrimination laws with respect to consumer finance Make rules, supervise, and enforce federal consumer financial protection laws Alert consumers to possible risks in financial markets Place restrictions on abusive, deceptive or otherwise unfair practices Conduct research of consumer behavior Investigate consumer complaints Educate consumers about finance How to Submit a Complaint with the CFPB If you suspect a financial institution is practicing deception, fraud or otherwise not operating in a fair and transparent manner ( at least in accordance to established laws ), you may file a complaint with the CFPB. The best way to do this is through the complaint section of the CFPB 's Website. You will be asked to select either mortgage ; credit card ; bank account or service ; vehicle loan or consumer loan ; or student loan. After you make your selection, you will be guiding through a series of questions. Have those companies delete that information, here are the accounts name that needs to be Delete, XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, those companies are violating my personal information and they are not allowed without my permission to post any negative information neither remark on my consumer credit report, this is a violation. Please address the issues with the following agency XXXX XXXX Trans Union, those companies are allowing Those financial institution to pose negative information without my consent

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief