Consumer complaint received 2020-12-30
Company: RentDebt Automated Collections, LLC
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
RENTDEBT AUTOMATED COLLECTIONS XXXX XXXX XXXX XXXX XXXX XXXX Last reported XX/XX/XXXX {$6200.00} Open balance Original creditor XXXX XXXX  XXXX XXXX  XXXX XXXX, XXXX, TX XXXX Opened XX/XX/XXXX ( 1 yrs, 0 mos ) Account status Open Type -- Responsibility Individual I am a victim of family XXXX and by law I was allowed to break the lease without penalty as Texas law allows me to do. I am a victim of family XXXX. I was brutally attacked, XXXX, beaten by 3 members of my family. I decided to file charges against these people and was told by the detectives and Texas XXXX victim advocate that I would need to move into XXXX county and out of the home I was renting at the XXXX XXXX XXXX at the time. My attackers were family members and knew where I lived and would be likely to retaliate against myself and my year old daughter at the time. These people have protective orders filed against them in XXXX county and as of today XXXX only one of the 3 have been arrested on the charges. I did inform the manager at the time that I would need to leave after everything that had been done I could not continue to live there. My attack happened at the end of XXXX however formal charges were made against them until XXXX when I agreed to press charges and was relocated for my safety and my daughters safety. The manager there did not care the still file eviction against me and have now put it on my credit record. Section 92.016 of the Texas Property Code gives victims of family XXXX the right to vacate and avoid liability. This means a victim of family XXXX may break her residential lease without penalty and in some cases without notice. Landlords who do not allow the tenant to break the lease or who attempt to place barriers, conditions, or restrictions on the victim are breaking the law and are subject to a civil penalty of one months rent plus {$500.00}, damages, and they must pay the victims attorneys fees. I want this removed from my credit immediately. This needs to be removed within the next 30 days at minimum. I know for a fact I submitted the documents to the front office there and I took picture of the documents on the day they were delivered to the front office. I have emailed the collection company and sent through the mail all police reports and all evidence to have this removed. No one will return my attempts to reach and I have disputed this on several occasion and each time they allow this to stay on my record. I have all the documents including emails to file civil lawsuits against this company. To charge a victim of family XXXX violates the law making the landlord liable for damages to tenant. As of right now I want the item removed from my credit ASAP. It is common knowledge and against the law for a landlord to create a lease that does not allow a a victim of family XXXX to break a lease for safety reason.

Company response to consumer: Closed with explanation