Consumer complaint received 2023-08-29
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA
Product: Credit reporting or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Incorrect information on your report
Sub-issue: Information is incorrect

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, California XXXX Date of Birth : XX/XX/1998 SS # : XXXX Dear Sir/Madam, I am writing to lodge a formal dispute and seek enforcement of my legal rights under the Fair Credit Reporting Act ( FCRA ), Fair Debt Collection Practices Act ( FDCPA ), Truth in Lending Act ( TILA ), and related consumer protection statutes. I am deeply concerned about the inaccuracies in my credit report that have significantly impacted my financial well-being and overall quality of life. 

I have discovered numerous violations within my credit report, and I would like to bring to your attention the following creditors, account numbers, and associated violations : XXXX. XXXX Account Number : XXXX Violations : FCRA Sections 603, 607 : Reporting inaccurate late payments.

FCRA Section 623 ( a ) ( 8 ) : Failing to conduct reasonable reinvestigation of disputed information. 
XXXX. XXXX XXXX XXXX XXXX Account Number : XXXX Violations : The following personal information is incorrect EMPLOYER : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA The following personal information is incorrect PREVIOUS ADDRESS XXXX XXXX XXXX XXXX XXXX, CA XXXX FCRA Sections 603, 607 : Reporting incorrect account information, including litigation, high balance, reaged accounts, reinsertion without notice, undated late pay, open charge off, and collection account with a limit.

FCRA Section 623 ( a ) ( 8 ) : Failing to conduct reasonable reinvestigation of disputed information.

FDCPA Section 807 : Reporting false or misleading information.

TILA Section 1666e : Inaccurate reporting of account details.

Furthermore, these inaccuracies have had a severe impact on my life. Allow me to share a personal story that underscores the gravity of these violations : Imagine being on the cusp of realizing a lifelong dream owning a home where cherished memories will be created. My family and I found a property that perfectly fit our vision. However, when the lender examined my credit report, the inaccuracies caused my interest rate to skyrocket. The dream of homeownership transformed into a heart-wrenching disappointment as we were forced to relinquish our plans due to an unaffordable mortgage. This setback was not just financial ; it robbed us of the stability we had worked so hard to achieve.

The repercussions extended beyond finances. The incorrect information on my credit report tarnished my professional reputation, hindering my efforts to secure employment. The emotional toll of being unjustly judged and facing rejection solely due to erroneous data has left me struggling to regain my confidence and belief in my abilities.

I implore you to enforce my rights under the FCRA, FDCPA, TILA, and related consumer protection laws. I kindly request a thorough investigation into these violations and appropriate action against the creditors responsible for these unverified and detrimental accounts on my credit report. I firmly believe that I am entitled to request the removal of these accounts given their basis in erroneous information. 

Thank you for your diligent attention to this matter. I am hopeful that your intervention will rectify these violations and restore my financial stability and peace of mind. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief