Consumer complaint received 2023-07-04
Company: Experian Information Solutions Inc.
State: VA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
XXXX I have been writing to this company as well as the credit agencies regarding them sharing my non public information. They are reporting a credit card account starting with XXXX as a charge off/collection which is 100 % inaccurate. I feel extremely distressed and have been put into countless situations where I have been denied credit due to XXXX reporting this inaccurate information to the credit bureaus. I also never even received a non disclosure form where I would be able to opt out of them reporting this inaccurate information on my credit report. This is publicly humiliating and I can't believe I have to take it to this extreme to even get this company 's attention and an actual response. This account needs to be removed from all of the credit bureaus as well as any other third party agencies that buy my non public information. A company of your caliber should not be conducting business the way that you are and it makes me feel undervalued as a US veteran. I need this account to be removed from all bureaus immediately so I can move on with my life. 

XXXX XXXX  I have been writing to this company as well as the credit agencies regarding them sharing my non public information. They are reporting an account starting with XXXX as a charge off/collection which is 100 % inaccurate. I feel extremely distressed and have been put into countless situations where I have been denied credit due to XXXX XXXX reporting this inaccurate information to the credit bureaus. This seems to be a collection agency who has no business to be reporting inaccurate information on my report... I dont even know who they are and see that it looks like they have been committing a lot of fraud which is very ilegal. This account needs to be removed from all of the credit bureaus as well as any other third party agencies that buy my non public information. This is the last time that I take action before having to take legal action to resolve this problematic issue. 

XXXX XXXX- EMAILED XXXX COMPANY BECAUSE COMPLAINT DID NOT FULLY SUBMIT This complaint is not submitting on my end -are you able to assist? Thank you! 

I have been writing to this company as well as the credit agencies regarding them sharing my non public information. They are reporting a charge account starting with XXXX as a charge off/collection which is 100 % inaccurate. I feel extremely distressed and have been put into countless situations where I have been denied credit due to XXXX XXXX reporting this inaccurate information to the credit bureaus. I also never even received a non disclosure form where I would be able to opt out of them reporting this inaccurate information on my credit report. This is publicly humiliating and I can't believe I have to take it to this extreme to even get this company 's attention and an actual response. This account needs to be removed from all of the credit bureaus as well as any other third party agencies that buy my non public information. A company of your caliber should not be conducting business the way that you are and it makes me feel undervalued as a consumer in life. I need this account to be removed from all bureaus immediately so I can move on with my life.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation