Consumer complaint received 2022-04-02
Company: Professional Debt Mediation, Inc.
State: GA
Product: Debt collection
Sub-product: Other debt
Issue: Written notification about debt
Sub-issue: Didn't receive notice of right to dispute

Complaint:
On dates XXXX PDM Inc reached out to me and responded to the previous complaint XXXX I've submitted. XXXX XXXX was very unprofessional from PDM and was trying to collect the debt which is inaccurate information that is not on my credit and stated he will send in to dispute for this debt which is not on my credit and I still haven't seen this information on credit report. XXXX XXXX called XX/XX/XXXX trying to verify my personal information asking my birthdate and social security asking me to verify in which I denied to verify because someone within this debt is trying to pin this information on me. I've reached out to the The life properties and they stated they have been purchased by another management company and could not help with my concerns PDM INC is lying stating I could reach out to the actual property in which I have several times and they don't have any information on previous property name. I called the Life at marketplace property in which it is owned by new management property called XXXX apartments regarding this debt and they stated several times they do not have information on the life properties information i would have to contact the property management from the previous owners. I called the life properties and they didnt respond within 30 days i also called the XXXX XXXX in which is on the lease and i have not yet been in contact with no one i was only able to put in a complaint and was given a reference number and its been over 30 days as well. I have been going in circles around this debt in which PDM INC is lying about the resources they tried to give me their supervisor XXXX stated to me i can not afford a lawyer and i need to get my credit/debit card and need to pay this debt. XXXX XXXX and i got into an argument because he did not help with resources and XXXX did not either they was only trying to collect the debt instead of realizing that something is inaccurate about this debt and that i need to reach the client and was unsuccessful doing so. PDM INC did not assist with giving me any phone numbers they had reached to verify this debt in which they must be lying about because they told me to just call the Management company on the lease in which i did and have not got a respond. The Apartment lease was signed for XXXX is the lease term but i left and broke my contract in XXXX of XXXX. I spoke with the managers on property in XXXX that i had moved in which Covid was going on in XXXX where i did not pay for XXXX and XXXX of XXXX and did not resign my lease in XXXX. The management failed to obtain the property and assumed i must've still been living there in which i have proof of leaving the property and emails to the manager at the time in XXXX stating due to covid i moved and did not resign the lease the manager XXXX at the time failed to take a sheriff to the property to make sure no one was living there without my consent and that someone must've broken into the property to stay. This situation was prolonged because of lazy management staff of the XXXX XXXX XXXX not doing their job in XXXX and trying to pin a property responsibility on me if anything i broke my lease in XXXX of XXXX and did not resign.XXXX from the life at marketplace told me do not worry about this account since i did leave in XXXX of XXXX she also stated that i didnt have to pay anything because at the time it was covid going on and the property couldnt collect anything because of Covid. I have emails attached to show i cut my lights off from the property it was done late because i forgot to do so from moving but it was done in XXXX from the property. The reason i have mailed letters to PDM Inc. to stop reaching me is because they are lying they are very nasty people and never tried to help me with any resources and only called demanding me to pay a debt of almost 30,000 in debt and never tried to give me correct source or numbers of who are they speaking with about this debt in which is unfair. I've told them I reached out and they said they spoke with someone is lies this is also not on my credit in which the said they have reported so something the management at the property must've done wrong. I need answers from the property management XXXX XXXX i have not got a call or a respond after i put in my complaint about this situation this is so unfair and was not handled correct i will keep disputing until XXXX XXXX of the property owners contact me. Below I will attach the supporting emails and delayed emails from the manager from XXXX. XXXX got email in XX/XX/XXXX and asked for the same writing again in XXXX which she didn't take actions after first email and asked for the same written email in XXXX lazy employees not doing their job also had phone conversations as well but this should've been handled in XXXX not XXXX I shouldn't have been put in debt because of poor management staffing not doing their job in XXXX.

Company response to consumer: Closed with explanation