Consumer complaint received 2019-05-29
Company: U.S. BANCORP
State: OK
Product: Mortgage
Sub-product: FHA mortgage
Issue: Struggling to pay mortgage

Complaint:
I purchased my home in XXXX County Oklahoma in XX/XX/XXXX for {$110000.00}.  The lender was XXXX XXXX XXXX ; the loan was a federally funded FHA loan. Less than two years later, the loan was bought out by US Bank  Home Mortgage without my input. 

Some years later, my now ex wife and I were late on a payment. I offered US Bank to pay half the late  months payment along with the next  month 's payment in full and repeat the process the following month to become current. I was told the past due and current  amount had to be paid in full or they would take no payments. 

After repeated attempts, in XX/XX/XXXX, I qualified for modification. We paid nearly {$4000.00} in reinstatement  monies and began making payments again in XX/XX/XXXX. After making monthly mortgage payments for nearly a year, in XX/XX/XXXX, US Bank out of the blue refused any and all payments from me. I had not been late, nor missed any payments. US Bank 's   reason was that they required my Mother 's signature as a co borrower. No payments accepted, required to apply again over and over for modification, and US Bank refused to rectify any errors on a number of items, including the note where USB added my mother at least 8 years AFTER the original XX/XX/XXXX loan. 

My mother & father live in California. The original mortgage company, XXXX XXXX, assured my mother she wouldn't be on the loan as my parents had requested only ONE of them would sign. In fact, XXXX XXXX   overnighted a single loan document for my father to sign in front of a notary and overnight back to them. My dad signed the document in front of a local notary licensed in XXXX XXXX County, California. He returned the legally notarized paper overnight to XXXX XXXX in XXXX XXXX. Dad 's notarized loan document has yet to show up anywhere from US Bank, but for years only my name and my dad 's name have appeared on US Bank statements and other documents. US Bank was notified repeatedly of this, including in responses to US Bank court documents in XX/XX/XXXX and XX/XX/XXXX. In XX/XX/XXXX court documents, my mother was sued as a " co-borrower '' for the first time. 

I have a letter from the title company from XX/XX/XXXXstating neither my father nor mother were down as co borrowers. Since XX/XX/XXXX, I have sent in modification applications one after another and have been jerked around by US Bank. I have acted in absolute Good Faith throughout my dealings with US Bank. I have since been ravaged by a XXXX XXXX and I'm now on XXXX. 

I have written letter after letter to US Bank for years regarding this injustice, but only within the last month have I finally received any formal response from them. A little late, for they now have a sell date of XX/XX/XXXX on my home and stated that being in modification will not stop the sale unless my Mom either signs the paperwork or does a quit claim deed. Actually, given past practice, even then I have no assurances US Bank will comply with any laws or regulations on my behalf and give me modification. 

You have to understand my Mom is in a position on being forced to comply, under duress, with US Bank orders on a loan she knows she was not originally on. My Dad has provided his income and other information, as well as signing paperwork for the bank in order to help me, but without resolve. 

US Bank has tacked on additional interest and Fees in the so called Bubble at over {$91000.00} with the original principal at {$100000.00}. In XX/XX/XXXXthe principal was {$85000.00} according to US Bank Home Mortgage. US Bank is demanding over {$190000.00} for me to keep my home. The home is only valued at {$130000.00} currently. I don't know what to do at this point and would appreciate someone who will take on the bank that has ruined my life! 

Thank you, XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation