Consumer complaint received 2021-06-09
Company: Nelnet, Inc.
State: TX
Product: Student loan
Sub-product: Private student loan
Issue: Struggling to repay your loan
Sub-issue: Can't get other flexible options for repaying your loan

Complaint:
XX/XX/XXXX I am so tired of XXXX ads on my TV. As a nonprofit, how are these paid for? 

Im sorely disgruntled. And I am going to fight back. Finally. 

I tried the XXXX XXXX, but there werent enough characters to explain my circumstances. I was denied. 

What happened. XXXX I was admitted into the XXXX XXXX XXXX XXXX  based on my XXXX  in XXXX, XXXX  in XXXX XXXX, and XXXX  in XXXX XXXX, XXXX. I am smart. 

However, to achieve XXXX 's XXXX XXXX  degree, I discovered that a XXXX  in XXXX  was required. I flunked out of the program. With a student loan hanging over my head.

I had never heard of a thesis statement and was never exposed to how to write a paper based on that. 

At XXXX, I wrote technical documents, taught technical classes, and went to technical conferences. 

In fact, I worked so hard at flunking at XXXX, that sitting in front of my computer for hours caused XXXX. As an IL XXXX XXXX XXXX and falling off a pole working my way to school in the XXXX, I had hairline fractures in my XXXX. Sitting and reading English Literature to catch up, caused extreme health issues. I eventually had to get XXXX in my back to alleviate the pain. I cant sit for long periods of time. 

I tried my best to get a XXXX in XXXX  at the same time I got an XXXX  in XXXX, but found that it was totally impossible. Im not a quitter.

I feel so defrauded. 

Had the admissions counselor inquired about my reading habits, she would have found that I lacked the background in English Literature to succeed. 

My reading habits when I was admitted to your program : Any XXXX XXXX XXXX XXXX XXXX short stories History memoirs ( XXXX, Civil War ) I do living history events. 
Cookbooks ( I have XXXX XXXX Any XXXX XXXX Cooking, preserving, drying Gardening Prepping Writing, memoirs, how-to IT technical manuals XXXX Texas training. I was a paid tour guide. 

I have read XXXX XXXX XXXX Shrugged and XXXX, XXXX XXXX XXXX, XXXX XXXX, In XXXX XXXX XXXX  XXXX, and XXXX XXXX XXXXXXXX back in High School, XXXX. Thats it. At home I read XXXX and XXXX XXXX. 

In the middle XXXX, I was an installer/repairman and barely had time to eat, sleep, and shower. The job was very strenuous, but It helped pay for college. 

I graduated from college in XXXX, and worked at XXXX XXXX in XXXX XXXX for 23 years. After early retirement, I hoped for a career in Creative Writing. XXXX  at that time, XXXX, was the only college I could find. 

UNFORTUNATELY for me, a career did not pan out. 

So, because I have been duped, I am filing a complaint with XXXX, FTC, XXXX, Nelnet, XXXX XXXX and sending to my Texas Senators as well as New Hampshire Senators. 

I failed because XXXX failed me. I can see how the college just loves its online customers and we see ads of those that passed, but dont hear how you have misrepresented the college of those that failed. 

I do not pay for fraudulent misrepresentation. Ever. 

Cant wait to post on XXXX, XXXXXXXX XXXX XXXX, and XXXX. 

Good day,

Company response to consumer: Closed with explanation