Consumer complaint received 2018-10-04
Company: Frost-Arnett Company
State: FL
Product: Debt collection
Sub-product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
1 ) I was contacted by a company which I have never given any permission to my personal medical or personal information with regards to a Debt. I strongly feel that my HIPAA privacy and sercurity has been violated with regards to this company by the name of FROST-ARNETT COMPANY ; their address being XXXX XXXX XXXX XXXX, TN XXXX. Their phone number listed XXXX & XXXX. 

2 ) They contacted me trying to collect on a debt, asked me for my social security and full name saying that they have all my information of an existing medical debt that they need to collect asap. They claimed to have an existing debt to collect on behalf of XXXX XXXX XXXX whom OBVIOUSLY SOLD my medical infromation and strongly violated my HIPAA privacy and security laws. 

3 ) I was contacted by a company which I have never given any permission to my personal medical or personal information with regards to a Debt. I strongly feel that my HIPAA privacy and sercurity has been violated with regards to this company by the name of FROST-ARNETT COMPANY. They gathered information forcefully my name, the sum, my social security I think and my drivers license I was not aware that this was a complete violation of my HIPAA privacy and security law that is supposed to proctect me from these agressive and invation of privacy tactics. 

4 ) The company is about FROST-ARNETT COMPANY ; their address being XXXX XXXX XXXX XXXX, TN XXXX. Their phone number listed XXXX & XXXX. They have distroyed my credit like they said, even though they NEVER had my permission to have access to ANY of my personal medical and private information. I am scared for the sake of my security and really medical privacy, that is can be sold and thrown arrownd like nothing, like I don't matter or exist. Very very shocking! 

5 ) The people involved are above. The company that contacted me with a debt that never existed with them, they never had permission to my private and suppossed to be secure medical information based on the HIPAA laws. 

6 ) I was contacted by this company ( FROST-ARNETT COMPANY whom had not right to do so, on XX/XX/2018 in writting ( a bill from them ) as well as a day or two later via phone where they forcefully asked me for my social security and so forth saying that they need to collect a debt asap and that I must pay this debt before a year from the date. They claimed to have a balance of $ XXXX that I owe them. 

7 ) This company FROST-ARNETT COMPANY has several addresses listed on this fraudulent bill they sent for the balance. 
**FROST-ARNETT COMPANY **XXXX XXXX XXXXXXXX XXXX TN XXXX **Phone Number XXXX / XXXX **FROST-ARNETT COMPANY **XXXX XXXX XXXXXXXX XXXX, TN XXXX. 
**Phone Number XXXX & XXXX XXXX **XXXX XXXX   XXXX XXXX PA XXXX ( Address service requested?? ) Please help, this is worng, this is a breech of the HIPAA privacy laws to a large extent, my security and privacy has been completely violated. Please advise. 

Thank you kindly,

Company response to consumer: Closed with explanation