Consumer complaint received 2022-12-29
Company: Experian Information Solutions Inc.
State: AL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
You EXPERIAN are reporting inaccurate and incorrect information on my consumer report. 
The reporting of such inaccurate information has caused severe damage to my character, my reputation, my general mode of living and my ability to obtain credit for personal and household uses. You and your inaccurate reporting has damaged my livelihood. 

According to 15 USC 1681 ( b ) ( b ) REASONABLE PROCEDURES It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter. 

By definition I this sub chapter you are required to adopt reasonable procedures that are FAIR and EQUITABLE to meet my needs as a consumer. You have failed in your duty as a consumer reporting agency and are in violation of 15 USC 1681 ( b ) by not only reporting inaccurate information but information clearly for FORBIDDEN BY LAW to be included in the consumer report.

according to the IRS publication 4681 Even if you didn't receive a Form 1099-C, you must report canceled debt as gross income on your tax return unless one of the exceptions or exclusions described later applies. 

Charge offs/ canceled debt are no longer debt and are now INCOME and INCOME DOES NOT get reported on your consumer report. 

I have an official cfpb response from XXXX stating that they have charged off the debt and according to the IRS you ARE REPORTING INCOME ON MY CONSUMER REPORT. 

According to 15 USC 1681e ( b ) ( b ) ACCURACY OF REPORT Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. 

Below I have an official cfpb response from XXXX where they claim that they have reported the account as a charge off but also claim that the account is still open You CAN NOT charge off an open account which makes that false and inaccurate information that YOU are reporting. 

I ALSO have an official letter from XXXX where they have also said that they have not charged off the account and yet on my consumer report its being reported as charged off which IS FALSE AND INNACURATE. 

In accordance to 15 USC 1681i ( 5 ) ( A ) ( 5 ) TREATMENT OF INACCURATE OR UNVERIFIABLE INFORMATION ( A ) In general If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation ; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 

You have been put on notice that you are reporting FALSE AND INNACURATE INFORMATION AND I DEMAND THAT YOU DELETE THIS INACCURACIES AT ONCE.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation