Consumer complaint received 2022-10-30
Company: Experian Information Solutions Inc.
State: MT
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
I, XXXX XXXX XXXX, consumer, and natural person, am aware of all rights that I have, and which are protected by The Congress under the Fair Credit Reporting Act ( FCRA ). The following accounts have violated my federally protected consumer rights to privacy and confidentially under 15 USC 1681. As a reporting agency that has assumed the role of assembling and reporting information on consumers such as me, the FCRA required that it is done so in a manner that is fair and equitable. The following accounts, illegally obtained personal and private information and sold it to other reporting agencies, including Is XXXX, Experian, and XXXX. I did not grant the following accounts permissible purpose to obtain the information and report it, nor did the debtor. I have not been notified that this information is being provided to the highest bidders. I am contacting you because you claimed to have completed a reasonable investigation with the furnisher of information and verified the account listed below as reporting 100 % accurate. However, these accounts are still inaccurate, and your company is continuing to report errors on my credit file, which is causing damage to my credit score. In accordance with the Fair Credit Reporting Act, Accounts : XXXX XXXX for {$360.00}. Account Opened XX/XX/XXXX. No account number given. 

XXXX XXXX XXXX for {$71.00} opened XX/XX/XXXX Account Number not given. 

XXXX XXXX XXXX for {$600.00} Opened XX/XX/XXXX. No account number given. 

XXXX XXXX XXXX XXXX. Last reported XX/XX/XXXX Account opened on XX/XX/XXXX. Account number not given. 

XXXX XXXX for {$350.00} open XX/XX/XXXX. No account number given. 

Hard Inquiries : XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXXXXXX XXXX XXXXXXXX XX/XX/XXXX XXXX  - revvi XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX ( home shopping ) XX/XX/XXXX XXXX mortgage XXXX on XX/XX/XXXX XXXX  XXXX on XX/XX/XXXX XXXX - XXXX XXXX on XX/XX/XXXXXXXX XXXX XXXX on XX/XX/XXXX XXXX XXXXXXXX XXXX on XX/XX/XXXXXXXX XXXX XXXX XXXX  XXXX on XX/XX/XXXX XXXX XXXX XXXX  XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXXXXXX XX/XX/XXXX, has XXXX XXXX rights. I have previously requested that you investigate this information and you have failed to correct the errors you are reporting on my credit report. Now is not the time to update, I demand that you IMMEDIATELY DELETE this inaccurate information from my credit report. 15 U.S.C. 1681 ( A ) ( 3 ). Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers 15 U.S.C. 1681 ( A ) ( 4 ). There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. 15 U.S.C. 1681i ( 2 ) ( A ). Before the expiration of the 5-business-day period beginning on the date on which the consumer reporting agency receives notice of a dispute from any consumer or a reseller in accordance with paragraph ( 1 ), the agency shall provide notification of the dispute to any person who provided any item of information in dispute, at the address and in the manner established with the person. The notice shall include all relevant information regarding the dispute that the agency has received from the consumer or reseller. 15 U.S.C. 1681i ( 5 ) ( A ). If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation ; and promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 15 U.S.C. 1681s-2. After receiving a notice of dispute from a consumer pursuant to subparagraph ( D ), the person that provided the information in dispute to a consumer reporting agency shallconduct an investigation with respect to the disputed information ; review all relevant information provided by the consumer with the notice ; complete such persons investigation of the dispute and report the results of the investigation to the consumer before the expiration of the period under section 1681i ( a ) ( 1 ) of this title within which a consumer reporting agency would be required to complete its action if the consumer had elected to dispute the information under that section ; and if the investigation finds that the information reported was inaccurate, promptly notify each consumer reporting agency to which the person furnished the inaccurate information of that determination and provide to the agency any correction to that information that is necessary to make the information provided by the person accurate. 15 U.S.C. 1681b. Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : In accordance with the written instructions of the consumer to whom it relates. 15 U.S.C. 1681 section 602 A. States I have the right to privacy.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation