Consumer complaint received 2022-06-01
Company: JPMORGAN CHASE & CO.
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Opening an account
Sub-issue: Account opened as a result of fraud

Complaint:
On XX/XX/XXXX, I was victimized by a scammer who promised to offer me a government grant scam and he was asking me to open multiple bank accounts and the accounts I opened were Chase and XXXX  XXXX XXXX. After I opened the accounts, the scammer instructed me to give out my login information to make fraudulent deposits in order to pay delivery fees and taxes to get my government grant funds. Then 24 hours after XX/XX/XXXX, Chase and XXXX  XXXX XXXX freezed my accounts and I was not aware of what was going on until XX/XX/XXXX when my parents found out. I called Chase in early XXXX to figure out why my account was locked and although, I'm thinking that I'm doing legitimate business but after finding out, I wasn't and I have been scammed and defrauded. The scammer deceived me through XXXX in whom I thought was someone from XXXX but when I went to my new XXXX XXXX  's XXXX account, her old page got hacked and compromised. The same scammer that compromised and hacked into my old XXXXXXXX XXXX XXXX XXXXXXXX account is the same person who scammed me out of {$10000.00} and defrauded my bank accounts with Chase, XXXX  XXXX XXXX, and XXXX XXXX as well. 

As of XX/XX/XXXX, Chase put a stupid permanent restiction on my profile and I truly had the desire to do business with them but now its ruined because a stupid scammer deceived me and I got deceived into this government grant scam that he perpetrated and I was not aware of this matter. I have contacted multiple Chase bank representatives from Loss Prevention, Customer Claim Support, Account Services, went into a physical branch, and even contacted the XXXX  Office and none of them decided to help me out into re-establishing my banking history with Chase. Chase Bank itself is very XXXX, cruel, and doesn't care about people like me that is trying to refix and re-establish my banking history. Nobody deserves to be scammed and nobody deserves to have their bank profile restricted all because of a bad mistake in a situation that they were unaware of. Chase Bank should and needs to forgive me, give me the opportunity and options to open a new checking account, and to re-establish their banking relationship with me. Chase bank needs to start caring about people that's trying to re-establish and refix their banking history. Therefore, Chase bank went way too far with this and they need to get me off of Early Warning Systems and they need to give me the opportunity to open a new checking account with them. However, XXXX  XXXX XXXX, XXXX, and XXXX XXXX  gave me the option to bank with them but not Chase bank? What the bank ( Chase ) did was wrong, cruel, XXXX, and they discriminate against me of who I am as a person with a developmental XXXX. Therefore, they should forgive me, re-establish the banking history with me, and give me the opportunity to open a new checking account with them. I'm very fed up and angry with the bank for their cruelty and mistreatment towards me and towards my name. They need to forgive me and allow me to open a second chance checking account with them.

Company response to consumer: Closed with explanation