Consumer complaint received 2015-08-06
Company: Berman & Rabin, P.A.
State: OH
Product: Debt collection
Sub-product: Credit card
Issue: Improper contact or sharing of info
Sub-issue: Talked to a third party about my debt

Complaint:
First off There are more then one issue in the prior question to this issue, I will explain Berman & Rabin PA contacted me requesting me to pay towards my XXXX account that was sent to them, when I was told the amount I didnt agree but was willing to pay to get my credit in good standing, I gave her my bank info and she tells me just what XXXX has told me since XX/XX/XXXX that she couldnt accept my payment and put me on hold, she then tells me to contact safeline which is fingerhuts benefit program.I applied for benefit through safeline which states that XXXX was paid by them more then XXXX is claiming, so they wanted me to pay more then I was supposed to in XX/XX/XXXX. when taking my payment they tell me it kicked back out that they couldnt take it until safeline discharges me, I call safeline and decline their service so I can get my account current. I call XXXX back still cant pay. A supervisor tells me she will fix it and call me back. Instead my account goes to the collection firm so on XX/XX/2015 when XXXX from berman tells me to call safeline XXXX tells me I was owed XXXX payments that I wasnt enrolled any longer but he is sending payment of XXXX in the amount of XXXX to fingerhut but advised me that they had sent more then fingerhut is claiming meanwhile while knowone can accept my payment my credit report is reflecting me being late every month and Im being accessed late fees and interest. So the collection lady is confused she tells me to call XXXX so I call and speak to Sue she says she cant deal with me that I have to deal with the collection firm and she doesnt think they can accept what I was due before the account was sent. Im at a standstill here mycredit is being impacted hard over this they are still charging me interest and late fees I know these XXXX companies work together and I know Im being violated Im on XXXX and dont have the money to get an attorney Im also on a time limit to buying the house Im renting and was told I cant get a loan until this account is cleared up I need some help When talking to the sue from XXXX she reads the notes from my account that says XXXX XXXX failed to keep her arrangements which is false they couldnt and still cant accept my payment even from their law firm something is fishy to me. There is miscommunication, false reporting and unnessacary charges being added to my account in XX/XX/XXXX the account shouldve been up to current they are not telling the truth in their notes, and not telling the truth to me nor the credit reporting agencies. Its not me not making my payments. First off their safeline program was messed up they have my hospital documentation. they were told directly by me in XX/XX/XXXX to take me out of the program the records reflect that The XXXX XXXX tells me on XXXX the reason no payments can be taken is because im still enrolled when Im not he was just fixing what I was owed and he just started that process at XXXX I spoke to the collection firm at XXXX and she still couldnt accept payment from me and they always tell me they can only take payment from my XXXX connected to my bank which also I believe to not be true Im really being affected by this Im showing XXXX late payments on my credit report which is false I had payments made by safeline and I tried to get the account current. I hope you understand where Im coming from. They are falsely reporting and wont accept my payment and charging me through a law firm

Company response to consumer: Closed