Consumer complaint received 2023-01-23
Company: WELLS FARGO & COMPANY
State: GA
Product: Checking or savings account
Sub-product: Other banking product or service
Issue: Managing an account
Sub-issue: Fee problem

Complaint:
Hi Wells Fargo Support Team- I noticed several fees on my Wells Fargo account that I would like to ask for a refund on. I have been a loyal customer of Wells Fargo and hope to continue, but these fees are becoming really frustrating .... Especially when there are now so many fee-free banks and its been such a tough year! 

Can I get a refund on the {$560.00} from my transactions below? 


MONTHLY SERVICE FEE - XX/XX/2022 - {$5.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$29.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX LEGALSHIELD *MEMBR - XX/XX/2022 - {$35.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$9.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXX for XXXX XXXX XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022- {$5.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$59.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXX*POSTPAID F - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - {$5.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$100.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXX*POSTPAID F - XX/XX/2022 - {$35.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$14.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXX/BILL - XX/XX/2022 - {$35.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$9.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXX  - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - {$5.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$6.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXX/BILL - XX/XX/2022 - {$35.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$14.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXXBILL - XX/XX/2022 - {$35.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$9.00} RECURRING PAYMENT AUTHORIZED ON XX/XX/XXXX XXXX/BILL - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - {$5.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$88.00} RECURRING PAYMENT AUTHORI ZED ON XX/XX/XXXX XXXX*POSTPAID F XXXX - XX/XX/2022- {$35.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$10.00} ONLINE TRANSFER TO XXXX XXXX XXXX SAVINGS XX XXXX REF # XXXX ONXX/XX/22 XXXX XX/XX/2022 - $ XXXX  MONTHLY SERVICE FEE - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - {$5.00} NON-WELLS FARGO ATM TRANSACTION FEE - XX/XX/2022- {$2.00} MONTHLY SERVICE FEE - XX/XX/2022 - {$5.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$6.00} RECURRING PAYMENT AUTHORI ZED ON XX/XX/XXXX XXXXBILL XXXX -XX/XX/2022 - {$35.00} OVERDRAFT FEE FOR A TRANSACTION POSTED ON XX/XX/XXXX {$29.00} RECURRING PAYMENT AUTHORI ZED ON XX/XX/XXXX XXXX XXXX XXXX - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - {$10.00} XXXX - XX/XX/2022 - $ XXXX MONTHLY SERVICE FEE - XX/XX/2022 - $ XXXX  MONTHLY SERVICE FEE - XX/XX/2022- {$10.00} Thanks a ton, XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation