Consumer complaint received 2023-03-19
Company: The Law Offices of Mitchell D. Bluhm & Associates
State: FL
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
On XXXX XXXX, I had a XXXX XXXX which required me to go the emergency room at XXXX XXXX XXXXXXXX XXXX XXXX Florida. Upon checking in, I provided the hospital receptionist my complete contact information and medical insurance information. Both my contact information and medical insurance information are the same today as they were XXXX XXXX. I have insurance coverage by both XXXX  and XXXX. Part of my treatment was an XXXX. I was not informed that the XXXX tech was not affiliated with the hospital. My itemized statements from both Medicare and XXXX  show the amount that I may be billed or the amount owed is {$0.00}. Review of my itemized insurance statement allowed me to believe that my debt for the medical services had been satisfied. I have received no communication nor contact of any type from the hospital nor XXXX XXXX for payment of services performed XXXX XXXX. In mid to late XXXX, I received a letter from debt collectors office, The Law Offices of Mitchell D. Bluhm & Associates , LLC XXXX Attorneys at LawXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Texas XXXXXXXX. I reached out to XXXX XXXX XXXX XXXX Florida. XXXX, the lady who answered the phone said that XXXX  XXXX  had no record of my address or any other contact information. I requested to speak to a supervisor. XXXX ' came to the phone after several long " holds ''. He identified himself as the supervisor. He also stated that they had no contact for me. I informed him that the hospital was given that information. I also told him that I had the itemized statements from both Medicare and XXXX  indicating that I owed nothing. He asked me to email them to him. He stated, If the documents showed payment, he would request my case to be removed from the collection agency. I emailed him the itemized statements on XXXX XXXX XXXX XXXX XXXX XXXX EST. I received receipt of the email four minutes later stating most emails were answered 3-5 business days some could take longer. On XXXX XXXX, I received an email that a change had been made on my ticket stating that an attached letter will detail the needed information. Signed by XXXX. I replied to her that there was NO attachment. Please provide. I have received no more information as to what is needed. So, I reached out to the collection group of Bluhm & Assosciates. The lady that I spoke to was all business! I gave her my MBA Account # and she replied that the file was still active and that she had received nothing from XXXX to make a change. I asked what her title was and she replied " debt collector ''. No one that I contacted in either office has the time to try to clear this up. I Expressed mailed XXXX XXXX XXXX XXXX, stating that I wanted to dispute the debt, a letter with enclosed copies of the itemized Medicare and XXXX  statements, copies of the emails to and from XXXX, and the fact that no one from XXXX had contacted me in more than 2 1/2 years. I have had multiple XXXX XXXX XXXX XXXX XXXX XXXX  in my hometown and Medicare and XXXX  have covered all the expenses. I do not want their inability to properly contact someone to reflect on my credit score for a bill that has been satisfied by two insurance companies. The Law Offices of Mitchell D Bluhm & Associates is trying to collect {$640.00} for an XXXX XXXX charge of {$130.00}, that no one has contacted me in more that 2 1/2 years.

Company response to consumer: Closed with non-monetary relief