Consumer complaint received 2020-06-17
Company: I.Q. DATA INTERNATIONAL, INC.
State: FL
Product: Debt collection
Sub-product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
Yesterday, XX/XX/2020, I received a call to my phone number in which the first time that I ring I did not answer because I rarely answer unknown numbers but I check the voicemails hoping to obtain information from the person before contacting them, in this case, there was no voice mail. 

After a couple of seconds, the same number tried to contact which I answered, a man showed up and indicated that he could not leave the voice message so he called me again followed by the mini-Miranda. 

I present myself that debt for a moving fee that I had had been taken into the hands of a third party for its collection, a debt that I was aware of but had never been contacted by phone or email, but by mail using the address of the apartment that had been delivered which is the reason for the deduction, which seemed inefficient to me that the contact was through an address that they knew was no longer living. 

While the call was developing, I expressed my desire to pay the debt because I was only waiting to be contacted, however, he indicated that they were not taking XXXX XXXX, so request that you call me the next day or the following Friday to make the payment. 

This is when he began to insinuate that he did not want to start calling me constantly and so it was better that he pay my debt now, I pointed out that this was not a fair practice of collections that can only call me once a day, in which he replied that he only wanted to help me so that my debt is not reflected in my credit and at the same time save me money. 

I told him that what he was saying was considered harassment and that he did not understand why I wanted to pay this debt as soon as possible, only at that exact moment I did not have my cards in addition to XXXX and that I should take it easy and stop carry out this type of illegal collection, in which he replied and a rephrase " I see that you have a plan '' a phrase that left me in shock and told him that I could not continue in this type of call, immediately afterward he told me that I was leaving transfer with your manager, then I hung up the call. 

Today XX/XX/XXXX I made the total payment of my debt of {$3200.00}, as it was my intention from the beginning, however, I feel that I have been the victim of an unfair collection act. 

In the first instance, I should not have been contacted more than once to the same number, granting that they could not leave a voice message on the first call. 

Second, instigating myself to pay when I clearly told him that I was going to pay the next day, in addition to the threats that could affect my credit and that they were going to start calling me constantly, and to complete assuming that I had planned all this to not pay or some act to evade my debt. 

My credit is impeccable as I have never missed a debtor tried to get away with it as suggested by the debt collector.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief