Consumer complaint received 2022-10-12
Company: VERITAS FUNDING, LLC
State: FL
Product: Mortgage
Sub-product: VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage

Complaint:
CONTINUOS AND PERSISTENCE HARRASTMENT I had already asked this compny not to contact me on XX/XX/2022 Today XXXX Once again. 
Veritas Funding LLC -NMLS # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX AZ, XXXX XXXX This time with XXXX File ID Number XXXX. XXXX ID XXXX. 
Contact Phone number XXXX Ever since XX/XX/2022. I had been requesting this company to Please stop, not contact me no longer, stop harassing me with this junk mail. Misleading letters that reads CHANGES TO MY VA LOAN UNDERSTADING YOUR VAILABLE VA XXXX XXXX XXXX Veritas Funding responded on XX/XX/2022 on my case # XXXX -- -- -- -- -- -- -- -- -- Veritas Funding takes consumer complaints very seriously and would like to apologize about receiving the unwanted mail. Sending these types of letters is common practice in the mortgage industry. Once a consumer has purchased a home their mortgage information including the amount of equity they may have in their home, becomes public. We have added the consumers information to our opt out database and they will no longer receive any phone calls, emails, text or mailers from Veritas Funding in the future. 

-- -- -- -- -- -- -- -- -- -- -- - This seems to be not a truth statement -- -- -- - Today XXXX Once again what I strongly feel its a misleading envelope and a note. I had never requested to be added to this junk harassment list. I don't understand how to make this company understand that I do not need nor I wanted any type of communication with this company. I will never do buisness with a company who writes me a letter with a non-returned address this was my request on XX/XX/2022, its very clear that this company is either sale or distributing my information. I HAD CLEARLY ASKED NOT TO BE CONTACTED BY Veritas Funding LLC -NMLS # XXXX This company its using my personal information for unsolicited marketing junk I had never requested, and I will never do business with this company. STOP do not contact me, do not call me, do not mail me, do not email me please. Remove my name please from the headquarters and any marketing agency belonging to this company.. Do not contact me never no longer. ask your marketing companies not to contact me. DO NOT SALE OR DISTRIBUTE MY PERSONAL INFORMATION WITHOUT MY CONSENT- Please see attached Junk mail CHANGES TO MY VA LOAN? - asking me to respond between five days. Please ask this company to stop. STOP I do not need/ I do not want/ I haven't requested this junk mail. This is becoming a harassment See below old letter.. 



OLD REQUESTING LETTER XXXX case # XXXX Junk Unsolicited never requested Junk mail again and again. From the same ZIP code XXXX Today XXXX -New junk reference called : XXXX file number XXXX Now this other agency from the same corporation ( XXXX XXXX XXXX XXXX  ) called themselves located at : XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX UT XXXX utilizing the same zip code of many others ZIP XXXX. Which is the same location where they were just reported by me. XXXX XXXX At XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, TX XXXX its using to harassing me continuously. I feel like this - https : //www.vfund.com/Branches VERITAS FUNDING XXXX And its a misleading name ( VA HOME EQUITY FUNDS ). Its also using my name and distributing my name without my consent for marketing and junk mail unsolicited mail into a system that continuous abuse and harass me over and over. This company 's https : //www.vfund.com/Branches and https : //mortgage.texanabank.com are using my name and personal information for marketing and solicitation. Targeting me because IM A united states veteran with a VA Loan. Were are they getteing my name, why this letters are being mailed from the same zip code? 

I just don't understand why this company is harassing me with unsolicited and never requested mail and loan offers. How this company got my information ( I I had never hear of this company ), what gives the right to this company to use my name and address. Its not good to request to be removed, they will continue over and over. This company don't UNDERSTAND NO for an answer, Now the amount of unsolicited mail its a continuous harassment from the same corporation different addresses and bank names, Today is ( XXXX funding from - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, UT XXXX XXXX ) last week was ( This texanabank.com hide their address no address to ask or request them to stop ) each week its a different bank from the same zip code. 

This company needs to respect the fact that my name is at the XXXX XXXX Opp -out list and every credit bureau op-out list to included also the XXXX Please ask this company why they don't respect that, and Im pretty sure they're excused will be that my name got obtained out public records. I would like to know where? 
Please stop remove my name out their data base, and ask every marketing company 's not to use my name. I'm a handicap, I'm a war veteran and also I'm a senior citizen being target by this junk unsolicited mail. I had never requested, and I will never do business with this company. STOP do not contact me, do not call me, do not mail me, do not email me please. 

I will never DO BUISNESS WITH A MISLEADING LETTER NO address No real phone numbers misleading operators ( all they want its your personal info ) Remove my name please from the headquarters and any marketing agency belonging to this company.. Do not contact me never no longer. ask your marketing companies not to contact me. DO NOT SALE OR DISTRIBUTE MY PERSONAL INFORMATION WITHOUT MY CONSENT-Respect the fact that my name its at the OP - Out list at the three credit bureaus and the XXXX I will contact the attorney general in TX if this harassment don't stop. 

Today XXXX XXXX on this link : XXXX  : XXXX If the letter comes from a private company but was designed to mimic a government document, thats deceptive in my legal opinion, says fraud XXXX XXXX. 
These kinds of scams use public information about your mortgage to bolster their case for legitimacy. They also may include official-looking logos to give recipients a sense of security logos from the FDIC, an ATM network, or the Treasury Department XXXX for example. 
And, as fraud attorney XXXX XXXX pointed out, you should report the fraud attempt to your state attorney generals office or the federal Consumer Financial Protection Bureau. 





Reference # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX  XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX, TX XXXX XXXX ( XXXX ) XXXX Now this other agency from the same corporation ( XXXX XXXX XXXX XXXX  ) its a misleading name. Its also using my name and distributing my name without my consent for marketing and junk mail unsolicited mail. This company https : //mortgage.texanabank.com is using my name and personal information for marketing and solicitation. 

I just don't understand why this company is harassing me with unsolicited and never requested mail and loan offers. How this company got my information ( I I had never hear of this company ), what gives the right to this company to use my name and address. Now the amount of unsolicited mail its a continuous harassment from the same corporation different addresses. ( This texanabank.com hide their address no address to ask or rrequest them to stop ) This company needs to respect the fact that my name is at the XXXX XXXX XXXX -out list and every credit bureau op-out list to included also the XXXX Please ask this company why they don't respect that, and Im pretty sure they're excused will be that my name got obtained out public records. I would like to know where? 
Please stop remove my name out their data base, and ask every marketing company not to use my name. I'm a handicap, I'm a war veteran and also I'm a senior citizen being target by this junk unsolicited mail. 
I had never requested, and I will never do business with this company. STOP do not contact me, do not call me, do not mail me, do not email me please. 

Remove my name please from the headquarters and any marketing agency belonging to this company.. Do not contact me never no longer. ask your marketing companies not to contact me. DO NOT SALE OR DISTRIBUTE MY PERSONAL INFORMATION WITHOUT MY CONSENT-Respect the fact that my name its at the OP - Out list at the three credit bureaus and the XXXX I will contact the attorney general in TX if this harassment don't stop. 
Please see evidence attached.. This junk misleading mail its being mailed from the zip code XXXX

Company response to consumer: Closed with explanation