Consumer complaint received 2023-09-19
Company: CREDIT ACCEPTANCE CORPORATION
State: PA
Product: Debt collection
Sub-product: Auto debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
XX/XX/XXXX XXXX XXXX XXXX c/o XXXX XXXX XXXX XXXX, Pennsylvania XXXX XXXX ] XXXX : Notice of Non-Compliance, Violations, and Intent to Arbitrate - CREDIT ACCEPTANCE CORPORATION and XXXX XXXX XXXX XXXX XXXX 

I am writing to bring to your attention significant concerns regarding CREDIT ACCEPTANCE CORPORATION ( hereinafter referred to as " CREDIT ACCEPTANCE '' ) and XXXX XXXX XXXX XXXX. ( hereinafter referred to as " XXXX '' ) failing to comply with Public Policy HJR-192, multiple violations of the Federal Truth in Lending Act, infringements on my consumer rights, and potential violations of UCC 2-201 . 

As the owner and operator of a consumer law practice based in XXXX, Pennsylvania, I have a vested interest in upholding consumer protections and ensuring that financial institutions adhere to federal regulations. The actions of CREDIT ACCEPTANCE and XXXX have raised serious concerns, and I believe it is crucial to address these issues promptly and effectively. 

Public Policy HJR-192 : Public Policy HJR-192, passed in 1933, is designed to provide a remedy for individuals facing financial obligations and ensure that they are discharged in accordance with lawful money, as stipulated in HJR-192. CREDIT ACCEPTANCE and XXXX 's non-compliance with this policy raises questions about their adherence to federal regulations and their treatment of consumers like myself. 

Federal Truth in Lending Act Violations : I have identified multiple violations of the Federal Truth in Lending Act by CREDIT ACCEPTANCE and XXXX. These violations pertain to their disclosure practices, interest rate calculations, and other provisions designed to protect consumers. The extent of these violations is a matter of significant concern and requires immediate attention. 

UCC 2-201 : It has come to my attention that CREDIT ACCEPTANCE CORPORATION may also meet the criteria outlined in UCC 2-201 . This section of the Uniform Commercial Code ( UCC ) deals with the enforceability of contracts for the sale of goods. If CREDIT ACCEPTANCE and XXXX 's actions are relevant to UCC 2-201, this must be addressed as part of the broader issue. 

Consumer Rights Violations : In addition to the violations mentioned above, I believe that CREDIT ACCEPTANCE and XXXX have infringed upon my consumer rights as guaranteed by federal and state laws. These rights include fair and accurate credit reporting, transparent and honest lending practices, and protection against unfair debt collection tactics. 

In light of the aforementioned concerns, I hereby notify the CFPB of my intent to arbitrate this matter to seek a resolution. Arbitration is a reasonable and fair mechanism to address disputes and violations of consumer rights while avoiding protracted legal proceedings. 

Enclosed with this letter, please find any supporting documentation and evidence related to my claims against CREDIT ACCEPTANCE CORPORATION and XXXX XXXX XXXX XXXX, including information relevant to UCC 2-201. 

I appreciate your prompt attention to this matter and look forward to a timely resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation