Consumer complaint received 2023-08-01
Company: LEXISNEXIS
State: CT
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Personal information incorrect

Complaint:
Subject : Complaint Against LexisNexis Risk Solutions , Inc. - Refusal to Correct and Delete all Inaccurate Information on My Consumer Report Dear Sir/Madam, I am writing to file a formal complaint against LexisNexis Risk Solutions , Inc. regarding their refusal to update, correct, and delete inaccurate information on my consumer report, despite numerous attempts to rectify the matter. This inaccurate information has adversely affected various aspects of my life, including equal employment opportunities, and I believe it has resulted in unfair treatment and discrimination. 
I am deeply concerned about the inaccurate information present on my consumer report maintained by LexisNexis Risk Solutions , Inc. The inaccuracies in their records have caused severe repercussions for me, leading to unjust denial of equal opportunities, including employment prospects and other livelihood rights and entitlements. I have provided LexisNexis Risk Solutions , Inc. with multiple written letters and proof of my identity to verify and correct the errors, but they have failed to take appropriate action. 
Due to the incorrect data on my consumer report, I am experiencing the following unfair and discriminatory treatment : XXXX. Denial of Equal Employment Opportunities : The inaccuracies in my consumer report have resulted in my application for employment being negatively impacted. Prospective employers may be using this erroneous information to make decisions about my suitability for job positions, leading to the denial of equal employment opportunities. 
XXXX. Unfair Treatment Based on Age and Genetic Information : The inaccurate data in my consumer report may be used by potential employers to make decisions based on my age ( XXXX or older ) or genetic information, leading to potential discrimination during the hiring process. 
XXXX. Hindrance to Existing Opportunities : The incorrect information on my consumer report is affecting my current livelihood opportunities, including potential promotions or advancements in my current occupation. 

In light of the aforementioned adverse effects on my life, I kindly request the Consumer Financial Protection Bureau to investigate this matter thoroughly and intervene on my behalf. I believe that LexisNexis Risk Solutions , Inc. has a responsibility to ensure that consumer reports are accurate and up-to-date, as mandated by the Fair Credit Reporting Act ( FCRA ). 

Enclosed with this complaint, you will find copies of the letters I have sent to LexisNexis Risk Solutions , Inc., along with supporting documentation to verify my identity and the inaccuracies in my consumer report. 
I am seeking the following remedies : XXXX. Prompt Correction : I request that LexisNexis Risk Solutions , Inc. immediately correct and update the inaccurate information on my consumer report. 
XXXX. Deletion of Inaccurate Data : Any information that can not be verified as accurate should be deleted from my consumer report as required by the FCRA. 
XXXX. Assurance of Non-Recurrence : I ask that LexisNexis Risk Solutions, Inc. take necessary measures to prevent similar inaccuracies from occurring in the future. 
XXXX. Compensation for Damages : Considering the adverse impact on my life due to the inaccuracies, I request appropriate compensation for any damages incurred as a result of their refusal to correct the information. 

I hope that the Consumer Financial Protection Bureau will thoroughly investigate this matter and take appropriate actions to rectify the inaccuracies in my consumer report. I look forward to a prompt resolution and the restoration of my fair and equal treatment in all aspects of my life. 

Thank you for your attention to this serious matter. Should you require any additional information or documents, please do not hesitate to contact me at the provided contact information. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation