Consumer complaint received 2019-11-21
Company: Fidelity National Information Services, Inc. (FNIS)
State: TN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX XXXX XX/XX/XXXX Dear ChexSystems & XXXX, I am writing to request an investigation of the following information that appears on my ChexSystems and XXXX XXXX XXXX consumer report : Account # : XXXX - XXXX XXXX CHECKING & SAVINGS ACCOUNT Reason : This account was opened in a result of a attempt to defraud me. 


Account # : XXXX - XXXX Checking & Savings from XXXX XXXX. 
Incident Date : XX/XX/XXXX Principal Loss : {$0.00} Fee Reversal : {$0.00} Paid/Unpaid/Settled : N/A ( ACCOUNT HAS {$38.00} INSIDE OF IT ) Contributing Reason : ANYTHING UPLOADED FOR MOBILE DEPOSIT WAS NOT BY ME, ANY ACCOUNT OPENING FOR THIS WAS NOT DONE BY ME I ONLY HAVE ONE BANK ACCOUNT THIS IS FRAUDULENTLY AND THEREFORE NEEDS TO BE REMOVED ASAP. 

Bank Name : XXXX XXXX Bank Routing # : XXXX Account # : XXXX Open Date : XX/XX/XXXX Close Date : XX/XX/XXXX Current Account Status : Closed-Purged Previous Account Status : Closed Date of Last Status Change : XX/XX/XXXX Name : XXXX, XXXX, XXXX Address : XXXX XXXX XXXX XXXX XXXX, TN XXXX US SSN : XXXX Date of Birth : XX/XX/XXXX Reason : This account was compromised, and used to upload fake checks so therefore needs to be deleted from my report as it contains errors. 

Bank Name : XXXX XXXX Bank Routing # : XXXX Account # : XXXX Open Date : XX/XX/XXXX Close Date : XX/XX/XXXX Current Account Status : Savings Closed-Purged Previous Account Status : Savings Closed Date of Last Status Change : XX/XX/XXXX Name : XXXX, XXXX, XXXX Address : XXXX XXXX XXXX XXXX XXXX, TN XXXX US SSN : XXXX Date of Birth : XX/XX/XXXX Reason : This account was compromised, and used to upload fake checks so therefore needs to be deleted from my report as it contains errors. 


Bank Name : XXXX XXXX XXXX XXXX XXXX   Routing # : XXXX Account # : XXXX Open Date : XX/XX/XXXX Current Account Status : New Account Previous Account Status : New Account Date of Last Status Change : XX/XX/XXXX Name : XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXX XXXX, IL XXXX SSN : XXXX Date of Birth : XX/XX/XXXX ID # : XXXX ID Type : DRIVERS_LICENSE_US ID State : TN ID Expire Date : XX/XX/XXXX Email Addresses : XXXX Reason : I do not live at this address, and have no knowledge of anyone who does. This account needs to be deleted as soon as possible. 

Inquires : XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX  XX/XX/XXXX XXXX XXXX XXXX  XX/XX/XXXX XXXX XXXX  XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX  XX/XX/XXXX ATM/XXXX  via XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX  XXXX  XX/XX/XXXX XXXX   XXXX  XX/XX/XXXX In the absence of any such documentation bearing my signature, ssn, address or likeness thereof, I ask that this information be immediately deleted from the file you maintain under my Social Security number. Please forward the information to the banks for this to be removed from their systems. 

I have searched far and wide through my documentation with no findings or evidence of this transaction that occurred. I did not open these accounts at all, and they need to be removed. 



Thank you for your assistance. 
Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation