Consumer complaint received 2023-10-07
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-issue: Other problem getting your report or credit score

Complaint:
What I am addressing is what I believe is a Predatory practice being used by the Credit card agency to create revenue using demographic information which includes, ethnicity of which all agencies have, and proceed social economic status basis on debt-to-income ratio. The use of this algorithm and this XXXX XXXX XXXX is a method used to increase the revenue for the credit card agencies that are advertising on your credit report feed using high interest offers of over 30 % using a low credit score ( XXXX ) to increase the potential revenue for credit card agencies. This is done by using ambiguous reasons as in my case, Payment History, Credit Age and last and the most offensive is Hard Inquiries history. Lets start with PAYMENT HISTORY : I'm XXXX XXXX XXXX, ( not XXXX XXXX XXXX ). I'm not in debt to anyone. As a XXXX XXXX XXXXXXXX  with an earning potential of well over XXXX a year in the past years prior to the pandemic. I have purchased and owned a home, paid off several automobiles and pay as agreed a XXXXdollar student loan which I believed would increase my credit score only to be informed that it has been lowed. Which bring me to the CREDIT AGE : Again, I am XXXX XXXX XXXX. My student loan which was initiated in XXXX - XXXX paid as agreed and paid in full in XXXX. Home loan, auto loan and Student Loan all paid as agreed, and I'm presently in no debt. So why at this point is my credit profile indicating that my CREDIT AGE NEEDS WORK. Last and the most offensive is my HARD INQUIRIES History totaling only 6 over a year & half old ago. 3 of which were conducted without my permission at an auto dealership. The use of this XXXX XXXX XXXX XXXX ( LOW CREDIT SCORE XXXX ), using the ambivalent reasons and the adverting of High interest rate credit cards on my profile feed, all indicate a Predatory purpose to get certain American Citizen in increasing debt, by lowering your score and providing information that the process of applying for and receiving high interest card with low available credit ( XXXX  ) High % rate on a small amount of money available for use, Is the way to improve your credit. This behavior by XXXX ( credit score XXXX ) and Transunion ( credit score XXXX ) both using the same algorithm XXXX XXXX XXXXXXXX is a predatory practice. XXXX ( credit score XXXX ). That along with failing to update the correct information which in my case was employment information that was over 2 years outdated and fail to reflect the correct debt to income ratio in their system by only using certain information that appears to validate their low credit score in their system. That fact that you can't dispute your credit score with these agencies, and they only provide you with one or two ways to improve your score further, ( XXXX ) High % rate on a small amount of money available for use advertised on your credit profile feed, further indicate the predatory nature of this practice. This one of the major reason American are so deep in credit card debt. Again, this is a Predatory Practice.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation