Consumer complaint received 2021-04-28
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
There is a clear indication that your verification using my account is not following the Metro 2 compliance per the Consumer data industry association. 

I disputed the child support that was on my account on XX/XX/XXXX, and XX/XX/XXXX and you responded on XX/XX/XXXX report # XXXX that it was verified and updated. But none of the information you verified was accurate or matches what is being reported on my credit report when I pull the actual report. 

Complaint was also filed with the CFPB on XX/XX/XXXX # XXXX addressed this issue and now this is being reported 2 times on my credit cause even more hard to my credit. 

Your response shows In the Header Record The reporter Name and address is Florida Department of Revenue XXXX XXXX XXXX XXXX XXXX, XXXX, FL XXXX XXXX But on my credit reported it shows Child Support Enforcement XXXX XXXX XXXX XXXX, XXXX, FL XXXX Base Segments Portfolio Type and Account type showing as a Installment Date open XX/XX/XXXX Loan Type Child Support Balance XXXX Date updated XX/XX/XXXX DOLP XX/XX/XXXX ( XXXX ) Pay Status In Collections Terms XXXX Per Month Date closed XX/XX/XXXX Special Comment Missing ( CS ) when reporting a child support account that is delinquent What is listed on my credit reported Child Support Enforcement XXXX XXXX XXXX XXXX, XXXX, FL XXXX XXXX Child support listed Child support XXXX Portfolio Type & Account type inaccurate Government - Installment Date open XX/XX/XXXX Loan Type Child Support Balance XXXX Date updated XX/XX/XXXX Date of late payment XX/XX/XXXX with actual payment amount of XXXX Payment Rating Collections Terms Frequency None provided Scheduled monthly Payment No data Date Closed XX/XX/XXXX Payment history profile Not reported Special Comment Missing ( CS ) when reporting a child support account that is delinquent 2nd Child support listed Child support XXXX Portfolio Type & Account type inaccurate Government - Installment Date open XX/XX/XXXX Account type Government - Installment Loan Type Child Support Balance XXXX Date updated XX/XX/XXXX Date of late payment XX/XX/XXXX with actual payment amount of XXXX Payment Rating Collections Terms Frequency monthly Scheduled monthly No data Date Closed XX/XX/XXXX Payment history profile Not reported Special Comment Missing ( CS ) when reporting a child support account that is delinquent Personal Info inaccurately still on my account even after addressing it multiple times as well Address that need to be removed are XXXX XXXX XXXX XXXX XXXX, fl XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX fl XXXX Inaccurate names listed - XXXX XXXX XXXX - XXXX XXXX XXXX - XXXX XXXX - Phone XXXX - XXXX - XXXX - XXXX - XXXX - XXXX - XXXX - XXXX - XXXX Inquires Letter was sent asking for proof of the permissible purpose which is required when giving my report to anyone and see all these inquiries that I didnt authorize some being reported multiple times in a single month and would like them removed immediately Credit transaction in the report you sent and have no credit account with them and need these removed immediately Off lease only inc via XXXX lease only XX/XX/XXXX XX/XX/XXXX XXXX  XXXX XXXX via XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX via XXXX XXXX XXXX XX/XX/XXXX No permissible purpose included in the reported sent XXXX XXXX XXXX XXXX  XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation