Consumer complaint received 2023-11-23
Company: Experian Information Solutions Inc.
State: TX
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
On XX/XX/XXXX I filed a formal complaint # XXXX as to Experian credit reporting and the ridiculous, inaccurate and misleading response from XXXXxperians senior regulatory affairs associate, XXXX XXXX XXXX If you look at the pics sent in original complaint, XXXX XXXX XXXX replied to the complaint as being verified, confirmed as to a creditor, XXXX XXXX being suddenly appearing on my credit report in XX/XX/XXXX. This creditor, XXXX XXXX was a creditor, used by XXXXXXXX XXXX for financing was included in a bankruptcy filings in XX/XX/XXXX then XXXX in XX/XX/XXXX. Once additional information to this was provided, only then did this Senior regulatory affairs associate, XXXX XXXX suddenly replied to the XXXX that this information does not presently appear on the creditors experian report. Thats it, no explanation as to why XXXX XXXX with the position she has, confirms and verified this XXXXXXXX XXXX as accurately being reported on my credit report, now suddenly, with supplemental evidence of false information, did XXXX XXXX respond with a general letter of response of, XXXXXXXX XXXX information doesnt presently exist on my Experian credit report. This is totally inconsistent, incompetent and fraudulent reporting from Experians senior regulatory affairs associate, XXXX XXXX. Now today, I received an email to my backup account that Experian and XXXX XXXX XXXX are trying to deflect and quickly dismiss my complaint, stating that the complaint was being made by a XXXX party, or a person thats not listed on my account or authorized to act on my behalf. Thats a lie, and untrue. XXXX XXXX and Experian has used this time from XX/XX/XXXX filing to now to just respond with such nonsense, totally false and completely misleading statement. I am the consumer, filing this complaint, and No One Else! Again, another attempt to avoid responsibility for failure and falsely reporting inaccurate information and finding a way to avoid transparency to my complaint. My name is XXXX XXXX XXXX XXXX XX/XX/XXXXXXXX  My phone # is XXXX and my email, two I have are XXXX or XXXX. Lying, misleading and avoiding truth and transparency are being neglected and abused by Experian and their senior regulatory affairs associate, XXXX XXXX. I strongly recommend a full and thorough investigation of the regulatory affairs associate, XXXX XXXX for responding to my legal complaint and responding with false and misleading claims of unable to respond due to the reasons Experian has just sent today to the original complaint in XX/XX/XXXX. Experian and especially the senior regulatory affairs associate, XXXX XXXX are showing their incompetence and unwillingness to be transparent with consumers. I ask that you revisit this original complaint and find truth in this complaint and also hold such a high profile position person XXXX XXXX, a senior regulatory affairs associate accountable for this outrageous response

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief