Consumer complaint received 2022-03-27
Company: REGIONS FINANCIAL CORPORATION
State: TX
Product: Checking or savings account
Sub-product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-issue: Money was taken from your account on the wrong day or for the wrong amount

Complaint:
Hello, I have been dealing with this issue for two years. It stems from a case that began in XXXX pertaining to me and my little boy. I am the mother and my son is heir to a large estate. I have a parenting plan so its illegal to sue me for custody after his father died. Anyway, the person suing me had gotten someone to seizure my computer and XXXX that are synched to delete information pending to the case showing that she is unfit for my child and the truth to the allegations claimed. So, i even know who it is as you have to have access to my old XXXX ID. I had been worried about my privacy since then and got a new XXXX ID and that worried them because the idea was to not succeed for me. They didnt want me to as the child is one of interests to the other for one thing if I am not unfit with proof. After I showed her attorney in XX/XX/XXXX that the allegations claimed were false, they canceled to have it heard. Well, they took computer in XX/XX/XXXX and the XX/XX/XXXX is the bearing they canceled that officially would have Dismissed the case. So, it was over and she kept it ongoing until XX/XX/XXXX by keeping me out of court in her city which me nor child are from. Naturally, you petition in the county where the sole living parent resides. Anyway, in relation to my products later on, I then, discovered credit fraud and false charges on my account as late as yesterday that linked to my XXXX ID from XXXX. I have been charged countless false charges and I dont even have the card linked to my account at that time. I also, have a new debit card and the one they are releasing funds from doesnt work and neither XXXX ID has my new debit card information until yesterday. Well, if I have had this card for 4 months and havent linked it until yesterday and the other is canceled? How are they withdrawing funds? XXXX said my old debit card was linked to both XXXX  ids and I said no. I dont have any apps I am even paying for. I found it connected to my new XXXX ID. So, what I think occurred is that they linked my old XXXX ID using my devices. I no longer log into my old XXXX ID at this time. However, they have in order to attempt to spy or read my emails while also committing fraud on my checking account. I called XXXX and they removed the charges. XXXX did confirm this. I then, was about to place the new debit card information and saw that there was another number not my own linked to the account. I dont know whose number it was or did I recognize it. I will report the other things I have found in the subjects they each person. This is done to financially harm me as I have damaged credit now. This person who is my ex mother in law was attempting to claim false allegations and I wasnt allowed to file anything and she took my son and his entire estate. She is the one also responsible for the computer and XXXX. I dont know what to do as the local authorizes dont listen as my son isnt from this state. Therefore, you can not petition a court without venue or jurisdiction and take someones child for no reasoning especially, if the mother has never had any issues. Anyway, I thought you should know there was intent and why. Thanks.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation