Consumer complaint received 2024-01-04
Company: U.S. BANCORP
State: OK
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
In reference to previously closed complaint XXXX. 

I appreciate your prompt response to my recent inquiries with the Consumer Financial Protection Bureau ( CFPB ) concerning my US Bank account. While I am thankful for the opportunity to engage in this dialogue, certain concerns persist and require additional clarification. 
Acknowledging the Notice Concerning the Furnishing of Negative Information to Consumer Reporting Agency signed on XX/XX/XXXX, I must reiterate that my subsequent communication on XX/XX/XXXX, explicitly exercised my right to opt out, citing both 15 U.S. Code 1681a ( 2 ) ( A ) ( i ) and 15 U.S. Code 6802 ( b ). This action revokes any prior authorization for the reporting of my personal non-public information to credit reporting agencies, rendering the continued reporting illegal. 
It is crucial to emphasize, as outlined in my original complaint, that the reporting of transactional history without proper authorization is excluded and deemed illegal under 15 U.S. Code 1681a ( 2 ) ( A ) ( i ). My opt-out request aligns with the Fair Credit Reporting Act ( FCRA ) provisions, and strict adherence is required, as supported by 15 U.S. Code 1681s2 ( A ) ( 1 ) A.

Furthermore, 15 U.S.C. 1681c ( a ) ( 5 ) explicitly prohibits consumer reporting agencies from including any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. The account in question constitutes an adverse item being reported without my permission, which is a violation of the law. 
In addition to the cessation of reporting, I reiterate my request for compensation in line with my initial demands. For each occurrence of reporting since the inception of my account, I am requesting {$1000.00}, along with {$25000.00} for pain and suffering and embarrassment arising from the unauthorized reporting. 
Moreover, the portrayal of different and inaccurate information by reporting agencies violates the accuracy requirements outlined in the FCRA. I demand an immediate halt to reporting on all credit reporting agencies, incorporating the opt-out rights stipulated in 15 U.S. Code 6802 ( b ), 15 U.S.C. 1681c ( a ) ( 5 ), and 12 CFR 1016.7.

I want to bring your attention once again to the inclusion of non-mailable addresses and non-callable phone numbers in the reported information. These inaccuracies must be promptly addressed, and such erroneous data should be removed.

Once again, I am exercising my right to opt out, and I expect immediate action to remove all reporting, including transactional history, from all credit reporting agencies.

Moreover, I wish to draw your attention to the Privacy Act of 1974, which governs the handling of personal information by federal agencies. While its direct application may not extend to private entities, the unauthorized reporting of my personal information not only violates the Fair Credit Reporting Act ( FCRA ) but also raises concerns regarding privacy rights. I urge your immediate attention to these matters and a comprehensive resolution in line with both the FCRA and the Privacy Act of 1974.

Your thorough review of my original communication and the relevant legal provisions cited therein, including 15 U.S. Code 6802 ( b ), 15 U.S.C. 1681c ( a ) ( 5 ), and 12 CFR 1016.7, is crucial. Immediate corrective action is imperative to address my compensation demands, cease the reporting of any information to all credit reporting agencies, and rectify inaccuracies in the reported data. 
Considering the potential consequences of ignoring these requests, I must express my commitment to pursuing further investigation into the information transfer process as well as the illegal trading of my securities. Should these concerns persist, I am prepared to report US Bank to the Securities and Exchange Commission ( SEC ) for potential securities fraud and request a financial audit of things related to my account. 
I appreciate your prompt attention to this matter and anticipate a swift and comprehensive resolution.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation