Consumer complaint received 2021-07-08
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: IN
Product: Checking or savings account
Sub-product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-issue: Transaction was not authorized

Complaint:
My former employer XXXX XXXX XXXX XXXX in XXXX Oklahoma and their friend XXXX XXXX have committed so many crimes to me and so extreme and sounding insane and because even though i have changed and had a past and them not have used it and destroyed my life trying to get help.one crime is they told me after having me stranded in Alabama they would be buying my ticket for XXXX XXXX i didnt know until a long time after when my bank started alerting me of them logging on in Oklahoma and me in Minnesota i had to go to my financial institution to prove my identity the third time they said i had to bring in things that were impossible for me to get because i couldn't get home to get them because of my job and staying away from homes for long periods and my license and debit cards coming up missing so many times .well i had been contacting law enforcement but every agency kept saying i had to go to cashion pd .but they would not do anything and the bank is just one crime done to me. So i eventually called the county following steps from attorney general .the sheriff completely ignored every email cal etc. Finally a deputy logan answered and a detective in XXXX has the emails of how he treated me just wrong jurisdiction i called him to complain. He than started accusing me of being a liar about being on interstate 90 in a blizzard in mountains bc he wanted my location and i didnt have internet service XXXX XXXX was with me and i was working loads for XXXX moving wind mill turbines .he stated that we were heroine addicts lying and in XXXX  XXXX to affraid to go to their sherriff dept because of warrants neither of us had. and accusing ms of prostitution and doesnt know me never willl or could to be able to say those things snd i have hotel bills work bills everything down to trip made to banks institution. Then made fun of my education level for wanting to disturb these innocent folks in middle of the night .that has been my help never received .they also opened online accounts to fraud my identity and things so bad i dont have enough space to tell that has kept me from working for 2.5 years computer crimes. stalking tax fraud down to false charges on me while trying to get help. The attorney general in Oklahoma XXXX at consumers protection said she felt bad for me rushed an investigation put me 6 montjs ahead and in front of everyone because the depth of crimme and violence i didnt even know she did until half year later when i called desperate for help.she said they investigated and police said i did not cooperate so they did nothing.i could not believe my ears fell to my knees crying.so them doing nothing has closed my bank account now i cant ger any bank account .a loan out of XXXX XXXX defaulted so behijd on child support ill.never catch up.and three people still comfortable continue to violatd me criminally stalking me doing every means necessary to cover up.and those cops wrote them statments that are completely false that they have uses lied and played to extreme to detour and end any agency from helping me and even degrading me insisting i need mental help I dont know anymore that i can do They had guts to close my XXXX XXXX account XXXX  XXXX anything they want to invade take or intrude

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation