Consumer complaint received 2023-08-04
Company: SpeedyCash, Inc.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Incorrect information on your report
Sub-issue: Personal information incorrect

Complaint:
I have reached out to XXXX, XXXX, and XXXX pertaining to inaccurate information on my credit report. The addresses on the reports are non-mailable. I am writing to formally dispute inaccurate information that appears on my credit report. As an individual who values maintaining accurate financial records, I believe it is essential to rectify any discrepancies promptly. I have identified the following erroneous information on my credit report from XXXX, XXXX, and XXXX : Per the LAW, in 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies ( A ) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

They have violated my rights per the Privacy Act of 1974. The Privacy Act prohibits the disclosure of a record about an individual from a system of records absent the written consent of the individual unless the disclosure is pursuant to one of twelve statutory exceptions.

No agency shall disclose any record which is contained in a system of records by any means of communication to any person, or to another agency, except pursuant to a written request by, or with the prior written consent of, the individual to whom the record pertains [ subject to 12 exceptions ]. 5 U.S.C. 552a ( b ).

Per Fair Debt Collection Act 809. Validation of debts Disputed debts If the consumer notifies the debt collector in writing within the thirty-day period described in subsection ( a ) of this section that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or a copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. Collection activities and communications that do not otherwise violate this subchapter may continue during the 30-day period referred to in subsection ( a ) unless the consumer has notified the debt collector in writing that the debt, or any portion of the debt, is disputed or that the consumer requests the name and address of the original creditor. Any collection activities and communication during the 30-day period may not overshadow or be inconsistent with the disclosure of the consumers right to dispute the debt or request the name and address of the original creditor Per 16 CFR 313.4 initial notice requirement. You must provide a clear and conspicuous notice that accurately reflects your privacy policies and practices to : ( 1 ) Customer. An individual who becomes your customer, not later than when you establish a customer relationship, except as provided in paragraph ( e ) of this section; and ( 2 ) Consumer. A consumer, before you disclose any nonpublic personal information about the consumer to any nonaffiliated third party, if you make such a disclosure other than as authorized by 313.14 and 313.15.

I request that you investigate the above-mentioned items promptly and make the necessary corrections to my credit report as per the guidelines outlined in the Fair Credit Reporting Act ( FCRA ). Please note that these inaccuracies have adversely affected my creditworthiness and have caused personal distress. It is crucial for my financial well-being that these errors are rectified accurately.

Enclosed with this letter, you will find copies of the supporting documentation mentioned above. These documents serve as evidence supporting my claims and substantiate the inaccuracies on my credit report. I kindly request that you consider these documents during your investigation.

As per the FCRA guidelines, I also request that you notify all relevant parties, including the original creditors or data furnishers, of my dispute. Additionally, I urge you to conduct a thorough investigation and respond to my dispute within the legally mandated 30-day period. It is my expectation that you will provide a written response, detailing the actions taken to address my dispute, and a copy of the updated credit report once the necessary corrections are made.

Furthermore, I would appreciate your guidance on the proper steps to ensure that this erroneous information does not reappear on my credit report in the future. I understand that you have a duty to conduct a reasonable investigation, and I trust that you will handle my dispute with the utmost care and professionalism.

Thank you for your prompt attention to this matter. Please reach out to me at ( XXXX ) XXXX or XXXX if you require any additional information or have any questions regarding my dispute. I look forward to a swift resolution to this matter. 
Sincerely, XXXX XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation