Consumer complaint received 2021-07-24
Company: The CMI Group, Inc.
State: NY
Product: Debt collection
Sub-product: Medical debt
Issue: Communication tactics
Sub-issue: You told them to stop contacting you, but they keep trying

Complaint:
XXXX, XXXX XXXX  XXXX XXXX also allegedly conducting commerce as XXXX XXXX, XXXX XXXX XXXX, XXXX, FL XXXX mailed XX/XX/XXXX notice received XX/XX/XXXX for an alleged XX/XX/XXXX medical service. Attached account billing ( Alleged XX/XX/XXXX, billing never received by XXXX ) was 1st received 344 days after alleged service. There have been 17 emailed disputes ; each stating : Please provide by return email all evidence of validity of this debt ; including but certainly not limited to, all copies of all billings to XXXX XXXX XXXX, all insurance billings, all insurance denials and the name and address of the original creditor. Please provide by return email as XXXX delivery is imperfect and unreliable. 

XXXX XXXX return emailed attached XX/XX/XXXX ( XX/XX/XXXX, CLOSING TICKET XXXX - Ticket Resolved XXXX ) and XX/XX/XXXX ( XX/XX/XXXX, CLOSING TICKET XXXX XXXX - Re_ Ticket Resolved XXXX ) ticket # XXXX closing ticket ticket resolved. 

On XX/XX/XXXX avoiding the provision of the requested : validity of this debt ; including but certainly not limited to, all copies of all billings to XXXX XXXX XXXX, all insurance billings, all insurance denials and the name and address of the original creditor. Please provide by return emailed as USPS delivery id imperfect and unreliable XXXX XXXX received the attached ( XX/XX/XXXX, harassing phone call from Offices of Credit Management using scam number XXXX ) harassing phone call from Offices of Credit Management interrupting his work obligation to his employer. 

On XX/XX/XXXX at XXXX avoiding the provision of the requested : validity of this debt ; including but certainly not limited to, all copies of all billings to XXXX XXXX XXXX , all insurance billings, all insurance denials and the name and address of the original creditor. Please provide by return email as USPS delivery id imperfect and unreliable I received a harassing phone call from, Offices of Credit Management, XXXX interrupting my contractual obligation to my employer. 

Before reporting to law enforcement, for protection from clear threatening harm, I asked my husband to call the attached XXXX. XX/XX/XXXX phone records verify he called Offices of Credit Management @ XXXX and XXXX refused to provide the requested Offices of Credit Management email address and purpose of XX/XX/XXXX call to XXXX and XX/XX/XXXX call to me. 

XX/XX/XXXX phone records verify my husband called Offices of Credit Management @ XXXX and XXXX  XXXX refused to provide the requested Offices of Credit Management email address and purpose of XX/XX/XXXX call to XXXX and XX/XX/XXXX call to me. 

XX/XX/XXXX phone records verify my husband called Offices of Credit Management @ XXXX and XXXX XXXX refused to provide the requested Offices of Credit Management email address and purpose of XX/XX/XXXX call to XXXX and XX/XX/XXXX call to me. Ms. XXXX did answer the issue involved XXXX XXXX  but refused to provide any additional supporting details. 

XXXX, XXXX XXXX  XXXX XXXX please immediately email alleged issue fully resolved, with cc to all parties or all evidence of validity of this debt ; including but certainly not limited to, all copies of all billings to XXXX XXXX XXXX, all insurance billings, all insurance denials and the name and address of any collectors you have chosen to conduct the above described activities.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with explanation