Consumer complaint received 2023-04-17
Company: EdFinancial Services
State: MN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Regarding my student loans in the year XXXX up until this day of XX/XX/XXXX. Let 's consider deleting these student loans. The following information is to inform and help this investigation. 
They show proof of inaccurate reporting from ed financial services, holding me responsible for payment and why they should be deleted. 

On XX/XX/XXXX, I filled out the FSFA application to enroll in the XXXX XXXX XXXX at XXXX XXXX. 
I was informed of two student loans, Collection Services with the Department of Education, now Ed Financial Services. 

I would qualify for XXXX XXXX XXXX, but I had to consolidate these two outstanding debts in the collection with the Department of Education. 
( 1. attachment ) The copy of the ORIGINAL Federal Loan Consolidation Loan Application and Promissory Note that I had signed XX/XX/XXXX, and wrote the amounts of {$1300.00} and {$2000.00} on are the following SUB / Debt Collection Services XXXX XXXX ( the last four digits of my social security number ) / in the amount of {$1300.00} UNSUB/Debt Collections XXXX XXXX XXXX XXXX in the amount of {$2000.00} The account I have with Federal Student Aid is missing this copy. Instead, they have ( 2. attachment ) The Master Promissory Note Code signed electronically on XX/XX/XXXX - without the amounts of the loans that were consolidated. 

On the copy of my ( 3. attachment ) Credit Reports from XXXX on XX/XX/XXXX, XXXX XXXX XX/XX/XXXX, and XXXX XXXX XX/XX/XXXX, Debt Collection services in the amounts of {$1300.00} or {$2000.00} are not under collections or negative accounts on my XXXX credit reports. They should be, considering they said its in collections. 

( 4. attachment ) In my account with Federal Student Aid, the information on these amounts of {$1300.00} and {$2000.00} are XXXX XXXX XXXX XXXX XXXX XXXX The federal student aid disbursed {$0.00} out of {$1300.00} and disbursed {$1.00} out of {$2000.00}. 

They canceled these loans of {$1300.00} and {$2000.00} on XX/XX/XXXX Thats why it wasnt on my credit reports. 

Instead, the Department of Ed-Direct Loans reported on my credit reports with ( 5. attachment ) XXXX, XXXX, and XXXX Credit Reports XXXX XXXX XXXX loans listed below are not the original amounts on the consolidation contract. The Department of Education reported the following in XXXX 1. U.S. Dept Of Ed- Direct Loans Date Opened : XX/XX/XXXX Original Amount {$4900.00} Status : Open/Never Late. The deferred payment date is unknown Partial Account # XXXX On XXXX Credit Report in XXXX 2. Dept. of Education - Direct loans Date Opened : XX/XX/XXXX Original Amount {$4500.00} Status : Open/Never Late. The deferred payment date is unknown Partial Account # XXXX XXXX Credit Report in XXXX It totals {$9400.00} inaccurately being reported. 


XXXX the United States Government employed me to work at the ( 6. attachment ) XXXX XXXX XXXX - a copy of my XXXX XXXX XXXX Certificate of employment signed by the deputy and management, located XXXX XXXX XXXX XXXX XXXX XXXX AZ XXXX, and you may call to verify my job with XXXX  XXXX XXXX XXXX at XXXX. In XXXX I did not attend XXXX XXXX. 

( 7. Attachment ) XXXX XXXX Credit Report has payments on loans that dont belong to me, and ( XXXX attachment ) XXXX Ed Financial is still reporting them. 

Open Date of Loan : XX/XX/XXXX Original Amount Of Loan : {$2800.00} Federal Student Aid Disbursed DateXXXX Federal Student Aid Amount Disbursed : {$2800.00} out of {$2800.00} Federal Student Aid Loan Balance : {$3500.00} reporting I owe this amount Account Number Ending in XXXX Open Date of Loan : XX/XX/XXXX Original Amount Of Loan : {$2000.00} Federal Student Aid Disbursed XXXX Federal Student Aid Amount Disbursed : {$2000.00} out of {$2000.00} Federal Student Aid Loan Balance : {$2100.00} reporting I owe this amount Account number ending in XXXX Open Date of Loan : XX/XX/XXXX Original Amount Of Loan : {$1700.00} Federal Student Aid Disbursed XXXX Federal Student Aid Amount Disbursed : {$0.00} out of {$1700.00} Federal Student Aid Loan Balance : {$2200.00} reporting I owe this amount Ed Financial Account Number ending in XXXX Open Date of Loan : XX/XX/XXXX Original Amount Of Loan : {$2000.00} Federal Student Aid Disbursed XXXX Federal Student Aid Amount Disbursed : {$0.00} out of {$2000.00} Federal Student Aid Loan Balance : {$3400.00} reporting I owe this amount Account Number ending in XXXX Open Date of Loan : XX/XX/XXXX Original Amount Of Loan : {$750.00} Federal Student Aid Disbursed XXXX Federal Student Aid Amount Disbursed : {$0.00} out of {$750.00} Federal Student Aid Loan Balance : {$1300.00} reporting I owe this amount XXXX XXXX Account ending in XXXX ( XXXX. Attachment ) The XXXX from XXXX XXXX in XXXX is fraudulent information about my attendance, payments, and loans. 

XXXX XXXX XXXX Start Date : XX/XX/XXXX Withdrawal Date : XX/XX/XXXX XX/XX/XXXX {$6800.00} Tuition XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX {$2000.00} XX/XX/XXXX Addl Unsubsidized Loan {$750.00} XX/XX/XXXX Direct XXXX Loan {$1700.00} Direct Unsubsidized Loan {$1900.00} A charge for a program change of {$580.00} LDA XX/XX/XXXX Contract adjustment ( {$1700.00} ) ( XXXX ) XX/XX/XXXX Bad Debt Payment {$100.00} - XX/XX/XXXX Refund Pell Grant for {$1300.00} ) Insufficient Debt Payment : This loan from XXXX made a payment in my name. I asked XXXX for a copy of my signed contract, and they replied that it couldnt be pulled up. It's in the archives. 
I still can not get a contract copy to determine who signed it. I did manage to get a financial statement ( 9. attachment ) showing the amounts that match the ones on the ledger ( Attached ) and an Email ( 10. attachment ) stating that I do not owe XXXX money XXXX 

The XXXX XXXX XXXX reported this loan to my XXXX Credit Report from XX/XX/XXXX ( on 2. Attachment ) XXXX XXXX XXXX. 
Date Opened : XX/XX/XXXX Term : 8 months Payment : {$100.00} Original Amount {$840.00} Recent Balance {$630.00} as of XX/XX/XXXX Recent Payment {$100.00} Address Identification Number : XXXX ( Department of Education ) ( on 8. Attachment ) The XXXX XX/XX/XXXX XXXX from XXXX {$100.00} XX/XX/XXXX Payment from XXXX {$100.00}. 
XX/XX/XXXX Payment from XXXX {$100.00} XX/XX/XXXX Payment from XXXX {$100.00} XX/XX/XXXX Payment from XXXX {$100.00} I understand XXXX XXXX has falsified documents sent to the federal student aid in my name in the hopes that I pay it back. 
For 12 years, my credit score has been terrible because of this and the other inaccurate student loans. 

( 11. Attachment ) Federal Student Aid & Ed Financial Inaccurate Reporting XXXX XXXX XXXX XXXX XXXX loans are inaccurately reported on my credit reports. Due to the fact, I was employed. 

Date Opened : XX/XX/XXXX School Name ; XXXX XXXX Original Amount of Loan {$1700.00} Outstanding Balance : {$2200.00} Disbursement Date XX/XX/XXXX Disbursed Amount {$1700.00} Canceled Disbursement date : XX/XX/XXXX in the amount of {$1700.00} Total Amount Disbursed {$0.00} Out Of {$1700.00} Account # ending in XXXX Date Opened : XX/XX/XXXX School Name : XXXX XXXX XXXX XXXX of loan : {$2000.00} Outstanding Balance : {$3400.00} Disbursement Date : XX/XX/XXXX Disbursed Amount : {$2000.00} XX/XX/XXXX Canceled {$2000.00} Total Amount Disbursed : {$0.00} Out Of {$2000.00} Account # ending in XXXX Date Opened : XX/XX/XXXX School Name : XXXX XXXX Original Amount of Loan : {$2800.00} Outstanding Balance : {$3500.00} Disbursement Date : XX/XX/XXXX Disbursed Amount : {$2800.00} Total Amount Disbursed : {$2800.00} Out of {$2800.00} Account # ending in XXXX Date Opened : XX/XX/XXXX School Name : XXXX XXXX Original Amount of Loan : {$750.00} Outstanding Balance : {$1300.00} Disbursement Date : XX/XX/XXXX Disbursement Amount {$0.00} Out of {$750.00} Account # ending in XXXX Date Opened : XX/XX/XXXX School Name : XXXX XXXX Original Amount ; {$2000.00} Outstanding Balance : {$2100.00} Disbursement Date : XX/XX/XXXX Disbursement Amount : {$2000.00} out of {$2000.00} Account # ending in XXXX The ledger from XXXX XXXX charged {$23000.00}. This is not correct. 
For One XXXX XXXX XXXX in XXXX at XXXX XXXX XXXX {$7800.00} The loans in XXXX and XXXX on my account with Ed Financial and Federal Student Aid compared to the loan amount on my most recent credit reports Ed Financial- I attended The original amount of the loan : {$2200.00} Opened Date : XX/XX/XXXX FSA Disbursed Amount {$2200.00} out of {$2200.00} Ed Financial- I attended The original amount of the loan was {$3500.00} Opened date : XX/XX/XXXX FSA Disbursed Amount : {$3500.00} out of {$3500.00} Ed Financial - INACCURATE & overcharged tuition The original amount of the loan : {$920.00} Opened Date : XX/XX/XXXX FSA Disbursed Amount : {$0.00} out of {$920.00} Ed Financial - INACCURATE & overcharged tuition The original amount of the loan : {$2800.00} Opened Date : XX/XX/XXXX FSA Disbursed Amount : {$1600.00} out of {$2800.00} Ed Financial - OverCharged Tuition The original amount of the loan : {$3500.00} Opened Date : XX/XX/XXXX FSA Disbursed amount : {$3500.00} out of {$3500.00} Overcharged XXXX Tuition loans total {$5700.00} XXXX Tuition overcharged loan total {$5100.00} Pell Grants ( attachment ) One Pell Grant is granted in a year. 
XXXX XXXX has disbursed these amounts every year-my granted Pell Grants XXXX {$660.00} XXXX {$4100.00} XXXX. {$570.00} ( XXXX attachment ) Total Amount in XXXX Grants Disbursed by Federal Student Aid {$5400.00} ( attachment ) In XXXX, I did not graduate because they enrolled 20 students and only had nine internship sites to graduate, and just this year, I found out all this information Im sharing with you. 

Please note that I did make some payments, but ever since that day, I requested those credit reports in XX/XX/XXXX. I have been trying to figure out what went wrong and to correct it. 

The loans in XXXX and XXXX from XXXX XXXX are not accurate I listed the amounts and dates they were disbursed from Federal Student Aid in XXXX and XXXX The Original Amount of the loan : {$3500.00} Opened Date : XX/XX/XXXX Balance on loan as of XX/XX/XXXX {$4200.00} Disbursed amount : {$1700.00} on XX/XX/XXXX Disbursed amount of {$1700.00} on XX/XX/XXXX The total amount disbursed was {$3500.00} out of {$3500.00} The Original amount of the loan : {$2200.00} Opened Date : XX/XX/XXXX Balance of loan as of XX/XX/XXXX : {$3700.00} Disbursed amount of {$1100.00} on XX/XX/XXXX Disbursed Amount of {$1100.00} on XX/XX/XXXX On XX/XX/XXXX, canceled - {$1.00} The total amount disbursed was {$2200.00} out of {$2200.00} The Original amount of the loan : {$920.00}. INACCURATE Opened Date : XX/XX/XXXX Balance of loan as of XX/XX/XXXX : {$1400.00} Disbursed amount of {$920.00} on XX/XX/XXXX Disbursed Amount canceled XX/XX/XXXX The total amount disbursed was {$0.00} out of {$920.00} The Original amount of the loan : {$3500.00} Overcharged Opened Date : XX/XX/XXXX Balance of loan as of XX/XX/XXXX : {$4000.00} Disbursed the amount of {$3500.00} on XX/XX/XXXX The total amount disbursed was {$3500.00} out of the {$3500.00} OverCharged The Original amount of the loan : {$2800.00}. INACCURATE Opened Date : XX/XX/XXXX Balance of loan as of XX/XX/XXXX : {$4400.00} Disbursed the amount of {$2800.00} on XX/XX/XXXX Disbursement canceled- {$1100.00} The total amount disbursed was {$1600.00} out of {$2800.00}. 

Please understand that I want to rehabilitate the student loans I rightfully owe and start making the correct payment once the deferment is lifted. Please take into consideration the following. 

Attachment : ( 13. attachment ) Spreadsheet of the loan amounts, disbursed amount, and dates of the actual amounts of loans and pell grants XXXX already got paid for the ONE year I went. 
Thank you so much for your time. Have an excellent rest of your day. 

Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MN XXXX XXXX CC : Ed Financial : Federal Student Aid : Federal Trade Commission : XXXX : XXXX : XXXX : CFPB Please remove/delete all INACCURATE loans on XXXX XXXX  account XXXX with Ed Financial Service Please Re-Investigate these accounts in XXXX ( please delete them ) Ed Financial Original Amount : {$2800.00} Opened Date XX/XX/XXXX Account number ending XXXX XXXXd Financial Original Amount : {$2000.00} Opened Date XX/XX/XXXX Account number ending XXXX Ed Financial Original Amount : {$1700.00} Opened Date XX/XX/XXXX Account number ending XXXX Ed Financial Original Amount : {$750.00} Opened XXXX Account number ending XXXX Ed Financial Original Amount : {$2000.00} Opened XXXX Account number ending XXXX To : Ed Financial My Ed Financial XXXX Loans for XXXX XXXX are Overcharges. I enrolled in XXXX and attended Surgical Technologist for that year I didnt enroll in the Surgical Technologist in XXXX ( again ) Please refer to the ledger attachment, and please update the credit bureaus regarding these loans : Date Opened XX/XX/XXXX Original Amount {$3500.00} Account Ending in XXXX Date Opened XX/XX/XXXX Original Amount {$2800.00} Account ending in XXXX Date Opened XX/XX/XXXX Original Amount {$920.00} Account ending in XXXX

Company response to consumer: Closed with explanation