Consumer complaint received 2022-01-12
Company: Security Credit Services, LLC
State: NJ
Product: Debt collection
Sub-product: Private student loan debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
I received an alert from my credit report on XX/XX/XXXX that two accounts amounting in {$860.00} and {$19000.00} were sent to collections. I was then informed that the collections balance opened on XX/XX/XXXX and have received no notice from the collection agency that this debt was open or valid. As is stated in the fair debt collection practices act we as a consumer as supposed to be informed of this debt so that we can dispute within a 30 day window which has not happened in this case. After calling Security Credit Services ( which took multiple voicemails and several calls over the period of 2 hours ) I finally received a letter showing what is consider the debt. It states the original creditor is XXXX which I have never heard of and certainly there is no documentation showing I signed for this much debt with them. I called XXXX immediately and was told that they sold all their debt due to a liquidation and could not provide me any information on any debt or loans in my name. Per the letter received the account opened XX/XX/XXXX and was charged off as a credit loss on XX/XX/XXXX. The account from XXXX was no longer in existence until this company, Security Credit Services state they purchased the account on XX/XX/XXXX. On their letter they are stating that they have 7 years from the date the account is charged to profit or loss which was XX/XX/XXXX. There is no correspondence on this debt on my end, I have no knowledge of this amount between the dates of XX/XX/XXXX until todays date of XX/XX/XXXX. In ten years I have never received notice of this debt the original company XXXX never contacted me or sent any letter stating that I had a debt to pay off. The only notice I have is that I now have to pay a collection agency who can not prove the debt themselves. XXXX contact information is XXXX XXXX XXXX in XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX, SD XXXX ; phone number XXXX ; email XXXX. I was informed the collection is from XX/XX/XXXX and considered a credit loss as of XX/XX/XXXX, if this follows what is considered statue of limitations in Pennsylvania it is no longer owed even if the debt is valid. Four years would be XX/XX/XXXX and we are well past that debt. If you count it from the original date of XX/XX/XXXX we are coming up on 10 years past the original date of debt. After reaching out to the collection agency they informed me that legally they do not need to prove the debt to me or any notice of a judgement as my demands are excessive. I would like this company to be looked into because I can't imagine any of this being legally considering how old the debt is even if it is owed. They can not tell me the original debtor, they have no information and they did not inform within the 30 day window in order to dispute the charges. My address and phone number are public and there is no reason I should have been left in the dark in regards to such a high collections balance. If this account is truly our responsibility it has been handled incredibly poorly and should not be sitting in collections as there was no notification of the debt or any ways to pay in the first place.

Company response to consumer: Closed with explanation