Consumer complaint received 2023-04-07
Company: EQUIFAX, INC.
State: OK
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
There are several inconsistencies on the credit report for the XXXX account : Upon comparing the credit report data from the three credit bureaus for Account # XXXX, the following inconsistencies can be observed : Account Type - Detail : XXXX and XXXX both report the account as a " Credit Card '' whereas Equifax leaves the field blank. 
XXXX XXXX : All three credit bureaus report the bureau code as " Individual. '' No. of Months ( terms ) : XXXX reports the number of months as " 0 '' whereas XXXX reports " 1 '' and Equifax leaves the field blank. 
XXXX XXXX : All three credit bureaus report a credit limit of " {$0.00}. '' Payment Status : All three credit bureaus report the payment status as " Collection/Chargeoff. '' Last Reported : XXXX and Equifax report the same date of last reporting ( " XX/XX/XXXX '' ) whereas XXXX reports a date XXXX day later ( " XX/XX/XXXX '' ). 
Comments : XXXX and XXXX report that the account has been charged off as bad debt, whereas Equifax does not include this comment. 
XXXX reports that the account was canceled by the credit grantor, whereas XXXX and Equifax do not include this comment. 
Equifax reports that the account was closed due to inactivity, whereas XXXX and XXXX do not include this comment. 
XXXX reports that the unpaid balance was reported as a loss by the credit grantor, whereas XXXX and Equifax do not include this comment. 
All three credit bureaus report that the account has been charged off. 
XXXX Payment History : XXXX does not include any payment history. 
XXXX reports the following derogatory remarks : " CO '' ( charge off ) for the months of XXXX, XXXX, XXXX, XXXX, and XX/XX/XXXX, " 150 '' for XX/XX/XXXX, " 120 '' for XXXX and XX/XX/XXXX, " 90 '' for XX/XX/XXXX, " 60 '' for XX/XX/XXXX, and " 30 '' for XX/XX/XXXX. All other months are reported as " OK. '' Equifax XXXX " OK '' for all months except for " 120 '' for XXXX and XX/XX/XXXX, and " 90 '' for XXXX, XXXX, and XX/XX/XXXX. 

These inconsistencies violate several sections of the Fair Credit Reporting Act ( FCRA ) : Section 1681e : This section requires that credit reporting agencies maintain reasonable procedures to ensure maximum possible accuracy of the information in a consumer 's credit report. The inconsistencies in the XXXX account violate this section by presenting conflicting information across the three reports. 

Section 1681i : This section requires that credit reporting agencies investigate disputed information and correct any errors within a reasonable time frame. If the consumer disputes any of the inconsistencies in the XXXX account, the credit reporting agencies must investigate and correct the errors if necessary. 

Section 1681g : This section requires that credit reporting agencies provide accurate and complete disclosure of all information in a consumer 's credit report. The inconsistencies in the XXXX account violate this section by presenting incomplete and inaccurate information across the three reports.

Company response to consumer: Closed with explanation