Consumer complaint received 2023-02-24
Company: HYUNDAI CAPITAL AMERICA
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
I had Contacted Hyundai not once more like 5 x on not one but 2 leased Vehicles, Prior to this I was a loyal Hyundai Consumer for over 18 years our Daughters first Car was threw Hyundai @ XXXX shes now XXXX I leased my car with a cosigner. My uncle, XXXX XXXX, and Hyundai Salesman lost my whole deal.and I paid dearly buy putting that Vechile with a Balance of {$9100.00} which was incorrect as it was traded for another Hyundai that I ended up paying a lot more in interest cause 2 Hyundais were on my report they stated when I called this was according to Credit Reporting XX/XX/XXXX # XXXX which only cause they were Penalized this car was taken off my Credit Report but the damage was already done. 
On the second car still on my Credit Report same thing but they tried saying the Car had a scratch on it and this time they claimed I owed {$12000.00} and claim wear and tear I traded this car as well and I had it for 3 years with 17,000 miles to Kia here in Florida I spent a lot of money because I put me on the credit agencies, not once one cop of the two cars that was unfair, because Ive always been faithful to Hyundai Kia took possession of the vehicle it was mint Upon having a discussion with Hyundai the woman from Texas told me that the car again had wearing tear, as well I had to pay that {$800.00} Fee Which I was no longer responsible for the vehicle, because Kia took the full possession of it, and I financed a car through Kia that was through the roof, because of what Hyundai did to my credit report Its not just about Wrongfully putting me in the credit Bureau. It was a trickle down effect in this particular vehicle was making up and still listed in the credit Bureau as of my last pill of my credit report is XX/XX/XXXX I feel, Hyundai owes me Compensation for what they wrongfully have done when I was not in Error, Hyundai was and they got fined but I Paid dearly for Their Ignorance and I am considering pursuing this Matter to an Attorney against Hyundai for Not just hurting my Credit but for the Numerous times I have called and was told they would work out a payoff plan it goes much deeper, like my Anxiety and non Compassion they had to a very Loyal Consumer as I stated Hyundai affected Me and my Credit Score as I said the last vehicle is still on my credit report which means everything that I apply for I either get denied, or I pay higher rates, which is not fair if they had just done the Correct, Honest Way in handling all of this but their Greed Cost me a Woman who is on XXXX and on a Fixed income SSDI Any chance of getting a loan to allow me to move forward with my life So their being penalized got them out of their Jam, But has done Nothing to help Consumers who got hit in many different ways This is why I am Seeking an Attorney as I feel I should be Compensated for their Errors. 
Thank you, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation