Consumer complaint received 2023-09-01
Company: Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
State: TN
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
I am writing to formally dispute the validity of a debt reported by Genesis Credit Management on my credit report. I am requesting your immediate intervention in this matter to investigate and remove the debt from my credit report as it is not mine.

I have recently obtained a copy of my credit report from XXXX, XXXX, and XXXX, and I was surprised to find an entry for a debt from Genesis Credit Management listed as outstanding. I have thoroughly reviewed my financial records and can affirm, without a doubt, that I have never had any business transactions or contractual obligations with Genesis Credit Management.

I understand that under the Fair Credit Reporting Act ( FCRA ), it is the responsibility of the credit reporting agency to ensure the accuracy and verifiability of the information they report. Furthermore, the Consumer Financial Protection Bureau ( CFPB ) has been established to enforce the provisions of the FCRA and protect consumers ' rights.

In light of the above, I kindly request that you initiate an investigation into the following matters : Provide a detailed verification of the debt, including the original creditor, date of inception, and any supporting documentation that substantiates the legitimacy of the debt.

Verify that Genesis Credit Management has followed all required legal procedures in attempting to collect this alleged debt.

Confirm that Genesis Credit Management has complied with all relevant statutes of limitations pertaining to the collection of this debt.

Provide evidence of any contractual agreement or documentation with my valid signature, binding me to this alleged debt.

I would also like to inform you that the inclusion of this erroneous debt on my credit report has had a significantly negative impact on my creditworthiness and financial well-being. It has affected my ability to obtain credit, secure favorable interest rates, and may have implications for future employment opportunities. I believe it is paramount to rectify this issue promptly to mitigate any further harm caused by this false reporting.

Should this dispute not be resolved in a timely manner or if the debt is not conclusively proven to be valid, I will be compelled to pursue legal action to protect my rights under the FCRA, including but not limited to filing a complaint with the CFPB, engaging legal counsel, and seeking appropriate remedies available under the law.

I appreciate your immediate attention to this matter and request that you provide me with written or emailed confirmation of the receipt of this dispute within XXXX  days from the date of this complaint. Additionally, I kindly request that you keep me informed of the progress of your investigation and provide me with a detailed response within XXXX business days. 

Thank you for your prompt assistance in this matter. I trust that the Consumer Financial Protection Bureau will act diligently and impartially to resolve this dispute and protect my consumer rights. I look forward to a favorable resolution and the removal of this incorrect debt from my credit report.

Company response to consumer: Closed with explanation