Consumer complaint received 2023-05-25
Company: Experian Information Solutions Inc.
State: AZ
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information is missing that should be on the report

Complaint:
Exceptional payment history {$900.00} Balance updated XXXX XXXX, XXXX Account info Account name DEPT OF ED/XXXX Account number XXXX Original creditor - Company sold - Account type Education Date opened XX/XX/XXXX Open/closed Open Status Open/Never late. 
Status updated XXXX XXXX Balance {$900.00} Balance updated XXXX XXXX, XXXX Original balance {$860.00} Paid off 0 % Monthly payment {$0.00} Last Payment Date XXXX XXXX, XXXX Terms 240 Months Responsibility Individual Your statement - Payment history XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Current / Terms met Data Unavailable Contact info Address XXXX XXXX XXXX XXXX XXXX, VA XXXX Phone number ( XXXX ) XXXX Comments payments {$230.00} Balance updated XXXX XXXX, XXXX Account info Account name XXXX Account number XXXX Original creditor - Company sold - Account type Secured Loan Date opened XX/XX/XXXX Open/closed Open Status Open. {$65.00} past due as of XXXX XXXX. 
Status updated XXXX XXXX Balance {$230.00} Balance updated XXXX XXXX, XXXX Original balance {$720.00} Paid off 68 % Monthly payment {$35.00} Last Payment Date XX/XX/XXXX Past due amount {$65.00} Terms 24 Months Responsibility Individual Your statement - Payment history XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Current / Terms met 30 Past due 30 days 60 Past due 60 days Data Unavailable Contact info Address XXXX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Phone number ( XXXX ) XXXX late payments Closed Account info Account name XXXX XXXX XXXX XXXX Account number XXXX Original creditor - Company sold - Account type Secured Loan Date opened XX/XX/XXXX Open/closed Closed Status Paid, Closed. 
Status updated XX/XX/XXXX Balance - Balance updated - Original balance {$1000.00} Monthly payment - Last Payment Date XX/XX/XXXX Terms 120 Months Responsibility Individual Your statement - Payment history XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Current / Terms met CLS Closed 30 Past due 30 days 60 Past due 60 days Data Unavailable Contact info Address XXXX XXXX XXXX XXXX XXXX, TX XXXX Phone number ( XXXX ) XXXX XXXX XXXX potentially negative months {$400.00} Closed Account info Account name XXXX Account number XXXX Original creditor - Company sold - Account type Credit card Date opened XX/XX/XXXX Open/closed Closed Status Account charged off. {$770.00} written off. 
Status updated XX/XX/XXXX Balance {$400.00} Balance updated XXXX XXXX, XXXX Credit limit $ XXXX  Monthly payment - Last Payment Date XX/XX/XXXX Highest balance {$770.00} Terms - Responsibility Individual Your statement - Payment history XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 30 Current / Terms met CO Charge off ND No data for this period 30 Past due 30 days 60 Past due 60 days 90 Past due 90 days 120 Past due 120 days Data Unavailable Contact info Address po box XXXX XXXX, IL XXXX Phone number By mail only XXXX XXXX XXXX XXXX XXXX Original creditor : XXXX XXXX XXXX XXXX {$230.00} Closed Account info Account name XXXX XXXX XXXX XXXX XXXX Account number XXXX Original creditor XXXX XXXX XXXX XXXX Company sold - Account type Collection Date opened XX/XX/XXXX Status Collection account. {$230.00} past due as of XX/XX/XXXX. 
Status updated XX/XX/XXXX Balance {$230.00} Balance updated XX/XX/XXXX Original balance $ XXXX  Monthly payment - Past due amount {$230.00} Terms 1 Month Responsibility Individual Your statement - Payment history XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX No data for this period Data Unavailable Contact info Address XXXX XXXX XXXX XXXX XXXX, IL XXXX Phone number ( XXXX ) XXXX XXXX XXXX XXXX Original creditor : XXXX XXXX XXXX {$610.00} Closed Account info Account name XXXX XXXX XXXX Account number XXXX Original creditor XXXX XXXX XXXX Company sold - Account type Collection Date opened XX/XX/XXXX Status Collection account. {$610.00} past due as of XX/XX/XXXX. 
Status updated XX/XX/XXXX Balance {$610.00} Balance updated XX/XX/XXXX Original balance $ XXXX  Monthly payment - Last Payment Date XXXX XXXX, XXXX Past due amount {$610.00} Terms 1 Month Responsibility Individual Your statement - Payment history XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Unavailable Contact info Address XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX Inquired on XX/XX/XXXX Business Type : SaleXXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ( XXXX ) XXXX This inquiry is scheduled to continue on record until XX/XX/XXXX XXXX XXXX Inquired on XX/XX/XXXX Business Type : Bank Credit Cards XXXX XXXX XXXX XXXX, XXXX ( XXXX ) XXXX This inquiry is scheduled to continue on record until XX/XX/XXXX XXXX XXXX Inquired on XX/XX/XXXX Business Type : Bank Credit Cards XXXX XXXX XXXX XXXX, XXXX ( XXXX ) XXXX This inquiry is scheduled to continue on record until XX/XX/XXXX XXXX XXXX XXXX Inquired on XXXX XXXX, XXXX Business Type : Tenant Screeners ( Reseller ) XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ( XXXX ) XXXX This inquiry is scheduled to continue on record until XX/XX/XXXX XXXX XXXX XXXX ALSO KNOWN AS XXXX GENERATIONAL IDENTIFIER - YEAR OF BIRTH XXXX ADDRESSES XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX KY XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX - PERSONAL STATEMENTS NO STATEMENT ( S ) PRESENT AT THIS TIME Balance {$900.00} Balance updated XXXX XXXX, XXXX Original balance {$860.00} Account info Account number XXXX Open/closed Open Date opened XX/XX/XXXX Account type Installment Back XXXX XXXX XXXX Original creditor : XXXX XXXX XXXX XXXX details 25 % paid off Balance {$610.00} Balance updated XX/XX/XXXX Original balance {$810.00} Account info Account number XXXX Date opened XX/XX/XXXX Account type Open Account Status - Status updated XX/XX/XXXX Payment summary No payment history available to display. 
Comments COLLECTION ACCOUNT Your statement - Contact info Name XXXX XXXX XXXX Address XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX Phone XXXX XXXX XXXX ALSO KNOWN AS - GENERATIONAL IDENTIFIER - YEAR OF BIRTH XXXX ADDRESSES XXXX XXXX XXXX  XXXX XXXX, IL XXXX XXXX XXXX XXXX XXXX, IL XXXX XXXX XXXX XXXX PERSONAL STATEMENTS NO STATEMENT ( S ) PRESENT AT THIS TIME Balance {$980.00} Balance updated XX/XX/XXXX Original balance {$1200.00} Account info Account number XXXX Open/closed Open Date opened XX/XX/XXXX Account type Installment account Status Paid or paying as agreed Status updated XX/XX/XXXX Past due amount {$0.00} Original balance {$1200.00} Monthly payment {$170.00} Additional info Responsibility Individual account Terms 18 Months Company sold XXXX Original creditor - Comments- Your statement - Contact info Address XXXX XXXX XXXX XXXX, XXXX Phone number ( XXXX ) XXXX Inquiry date XX/XX/XXXX Removal date XX/XX/XXXX Additional details Business type Banks and XXXX & XXXX Contact info Address XXXX XXXX XXXX XXXX, XXXX Phone number ( XXXX ) XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation