BEE-spoke-data/consumer-finance-complaints huggingface dataset:
Consumer complaint received 2020-12-31
Company: EQUIFAX, INC.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
To : Whom It May concern : I am writing to dispute a fraudulent charge on my account in the amount of {$950.00}, {$1100.00}, {$2100.00}, {$0.00}, {$450.00}. 
I am a victim of Identity theft, and I did not make or authorize this charge. I am requesting that the charge be removed, that any finance other charges related to the fraudulent amount be credited, as well and that I receive an accurate statement. This request is made pursuant to the Fair Credit Billing Acts amendments to the Truth in Lending Act, 15 U.S.C. 1666-1666b, 12 C.F.R 226.13. See Also 12 C.F.R 226.12 ( b ) I am writing to request the method of verification for dispute initiated on XX/XX/XXXX and the subsequent response received on XX/XX/XXXX enclosed with this letter. 
In accordance with FCRA, Section 611, I am requesting this information to review for completeness and accuracy and appropriateness. In lieu of sending the information you can reopen the dispute and ensure a proper investigation is performed. 
I would appreciate a timely response outlining the steps that will occur to resolve this matter. If I do not receive a response I will have no choice but to exercise my right under FRCA, Section 616, and pursue legal action. 

-- CLOSED ACCOUNTS 1. XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$950.00} -This is not my account. 

2. XXXX XXXX XXXX  XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$1100.00} -This is not my account. 

3. XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$2100.00} -This is not my account. 


-- AUTO ACCOUNT 4. XXXX XXXX XXXX  with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$0.00} -This is not my account. 


-- COLLECTION ACCOUNT 5. XXXX XXXX XXXX with ACCT # XXXX opened on XX/XX/XXXX with a balance of {$450.00} -This is not my account.

Company response to consumer: Closed with explanation
Consumer complaint received 2022-12-18
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
In accordance with the Fair Credit Reporting act XXXX XXXX XXXXXXXX XXXX  XXXX has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 section 604 A section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2022-12-18
Company: CBC Companies, Inc.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
In accordance with the Fair Credit Reporting Act. The list of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.US Dept of Education Account Number XXXX XXXX XXXX Dept of Education Account XXXX XXXX, XXXX XXXX XXXX XXXX Account XXXX XXXX, Account XXXX XXXX  Account Number XXXXXXXX XXXX XXXX XXXX Account Number XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX Account Number XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : No consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company response to consumer: Closed with explanation
Consumer complaint received 2020-08-31
Company: WELLS FARGO & COMPANY
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
Wells Fargo CRD SVC on XX/XX/20 a hard pull was completed on my XXXX  credit file of which i do not recognize I am very upset regarding this pull as it has damaged my score.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2023-01-22
Company: WELLS FARGO & COMPANY
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Closing an account
Sub-issue: Company closed your account

Complaint:
Wells Fargo closed my account without letting me know they also was letting people send money from my XXXX  account

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2021-11-12
Company: Kovo
State: NV
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Report. 

This account is reporting late as reported in my XXXX Credit Bureau. Lets correct this immediately. The Bureau is required to verify for themselves, but they failed to neither verify nor update me about these complaints.

Company response to consumer: Closed with explanation
Consumer complaint received 2022-04-08
Company: Experian Information Solutions Inc.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Old information reappears or never goes away

Complaint:
Hello, I am having problems with two of the three credit reporting agencies ignoring my justified request to remove a 10 year old mistake, XXXX XXXX and Experian not only refuse to remove the item but refuse to even discuss its possible removal because the issuer is saying that its a valid claim still Just reiterate 10 years, California I think its three years but even if it wasnt theres a 7 year maximum. Additionally, XXXX immediately removed the item upon my request years ago. I have written both of them many many times over the years with no response and no have reached the point of contacting whoever I can for whatever assistance I can get to get this blight off of my credit. Thank you in advance for whatever assistance you can yield. 

XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief
Consumer complaint received 2023-04-10
Company: Experian Information Solutions Inc.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
My name is XXXX XXXX, this complaint is not made in error neither is it being made by a third party. I declare under penalty of perjury I am alleging that a person or company- without my authorization- from unauthorized use of my social security number and card used my personal identifying information to apply for goods, services, or money ; and, was successful in creating some accounts. I have no knowledge of this and all is being investigated by the FTC and Under 15 U.S. Code 1681b Permissible purposes of consumer reports I never gave any written consent to report anything on my consumer reportsno consent is fraud. 

XXXX XXXX XXXX Date Opened : XX/XX/2013 Balance : {$8100.00}

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2022-04-08
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
I have contacted Transunion multiple times requesting an investigation to verify the debt and ask who opened and signed for these accounts, as I am a victim of fraud from a data breach from XXXX. I asked them to remove these fraudulent accounts reporting in my consumer file that do not belong to me. They have not mailed me any results and have yet to contact me regarding this matter. They are not cooperating with me at all according to the FCRA regarding Identity Theft. The accounts listed below were opened in result of identity theft. It is hindering me from obtaining credit and I need this removed asap. The accounts are listed here below. 

XXXX XXXX ( XXXX XXXX XXXX ) XXXX Credit Management # # # # # XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief
Consumer complaint received 2023-07-05
Company: EQUIFAX, INC.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
I, XXXX XXXX XXXX am writing to complaints on wrong information on my credit report. The following addresses are inacurate and not my current or correct addresses : XXXX XXXX XXXX XXXX, FL. 
XXXX, XXXX XXXX XXXX XXXX XXXX, FL. XXXX, XXXX XXXX XXXX XXXX XXXX, FL. XXXX. The following inquiries are on my report that were not applied for by me : XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 
PLEASE REMOVE AND DELETE ALL INACCURATE INFORMATION IMMEDIATELY

Company response to consumer: Closed with explanation
Consumer complaint received 2023-03-10
Company: SANTANDER HOLDINGS USA, INC.
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
I am writing to ask that the late payment status on my credit report to " Paid as Agreed '' or " OK. '' As you may be aware, it is illegal to report a late payment on a credit report especially if the payment was actually made on time. This is a violation of the Fair Credit Reporting Act ( FCRA ), as outlined in 15 U.S.C. 1681. Specifically, in section two, it states that a persons consumer report can not report transactions or experiences between the consumer and the person making the report. That person, in this case is Chrysler Capital, reporting on a late payment transaction. On XX/XX/2021, -- three days before the due date -- I made a payment on my account with Chrysler Capital, but for some reason, it was not processed in a timely manner. As a result, a late payment was reported on my credit report. I believe this is an error, and I am requesting that it be corrected. I understand that Chrysler Capital has a responsibility to report accurate information to credit bureaus, and I appreciate the importance of maintaining accurate credit reporting. However, I also believe that it is important to ensure that errors are corrected and that customers are treated fairly. I am requesting that action be taken to correct this error and update my credit report to reflect that the payment was made on time. I believe this is the fair and appropriate course of action in this situation. Thank you for your attention to this matter. I look forward to hearing from you soon. 

cc : Michigan Attorney General XXXX XXXX XXXX Chrysler Capital

Company response to consumer: Closed with explanation
Consumer complaint received 2022-12-18
Company: ENCORE CAPITAL GROUP INC.
State: GA
Product: Debt collection
Sub-product: I do not know
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
On XX/XX/2022 I sent Midland Credit XXXX a letter advising them that I had recently viewed my consumer report and noticed that they were reporting false, inaccurate, and invalidated accounts to my consumer report. In my letter, I requested proper validation made pursuant to 15 USC 1692 ( g ) sec 809 ( b ) of the FDCPA. I respectfully requested that Midland Credit provide me with competent evidence and any of Midlands contracts agreements that states that I have any legal obligations to pay them for the alleged debt, as I know that this company purchase debt and attempt to collect it illegitimately. I have not now, nor have I ever done business with Midland Credit. These false, inaccurate, and invalidated accounts have been reporting to my consumer report for some time, and is still being reported. It seems that Midland Credit is refusing to properly validate the debt and/or to remove it willfully, which is noncompliance with the FCRA laws. In Midlands Credit efforts to collect on the alleged debt, there was a violation of 15 USC 1692 808 prohibiting a debt collector from using unfair and unconscionable means to collect a debt. Midland Credit violated the statute 1692 ( f ) 8 by using any language or symbol, other than the debt collectors address, on any envelope when communicating with a consumer by use of the mail or by telegram. Midland Credit sent XXXX different letters addressed to me in this manner. Unfortunately for me all XXXX letters ended up in my neighbors mailbox. All XXXX letters had the MCM symbol/logo on the front of the envelope. Its embarrassing to have your neighbors bring you your mail and states your bills was put in my mailbox. Thats defamation of character and so much more. I have attached proof of the violation. I also sent Midland Credit proof of the violation, but they have yet to do whats right. As a result of the violation of this statute, Midland Credit is liable to me actual or statutory damages and up to {$1000.00} in punitive damages per violation, which totals {$4000.00} in damages being that there was XXXX violation. I demand Midland Credit pay me what is owed to me according to the law. Im making every effort to resolve this issue out of court. Im willing to settle this matter with admitted liability and compensation of {$1000.00} for each of the violations. I expect compensation within XXXX XXXX of receiving this notice and Midland Credit will not have to pay attorney fees, or we can contact my consumer lawyer about this situation and under the FCRA Midland Credit will pay them as we are giving this company XXXX last opportunity to correct this situation.

Company response to consumer: Closed with non-monetary relief
Consumer complaint received 2019-03-18
Company: EQUIFAX, INC.
State: MD
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Personal information incorrect

Complaint:
I was automatically enrolled in Equifax 's XXXX XXXX XXXX program b/c I was one of the persons potentially a victim of their huge security breach a couple of years ago. 

On XX/XX/19 I rec 'd a notice from Equifax alerting me to a change on my credit report. I checked my report via my XXXX XXXX XXXX acct. and found that my address had been reverted to an old address for some unknown reason. I contacted the company because I was concerned. I had changed my address when I moved in XX/XX/2019. My banks and my credit cards had all been updated with my new address and it had been reflected on my credit report.

However, when I began a new job in XX/XX/2019 there was an incident that could have made my personal ID info. vulnerable - they emailed an I-9 form with all of my identifying info. via insecure lines. 

In any event when spoke to a some Equifax repXXXX in XXXX and explained my concern he said it was nothing to worry about and to ignore the alert. 

Sure enough on XX/XX/19 I received a second alert - checked my ount and found the same issue - my old address appearing as my current address. 

I called Equifax again on XX/XX/XXXX and spoke with someone named XXXX who said he would place a dispute on my credit report in an effort to remove the old address. 

On XX/XX/XXXX I received the first of several emails saying that the dispute had been completed and offering me a confirmation number by which I could check the status of the dispute. I have tried several times to log onto the status check website offered by Equifax to no avail. When I provide my identifying information I receive an error notice saying the information does not match their records. 

I have spent the last hour on the phone trying to reach someone who can help me with this. The first person with whom I spoke transferred me to the " dispute center '' where I spoke with a rep. named " XXXX '' who asked me for my DOB, my address, info. about current credit cards and about past student loans ( which I paid off over 10 years ago ) and she was not satisfied. I then asked for a supervisor. She placed me on hold for over 10 minutes. I gave up and called back and reached XXXX. They transferred me to U.S. dispute dept. where I spoke with XXXX who said she would transfer me to a supervisor. I was placed on hold for over ten minutes and then disconnected. 

I called back again. Now speaking with XXXX - who said she was going to transfer me to a supervisor in the dispute department but after 15 minutes of hold time a customer service rep. in " products and solutions '' picked up and had to transfer me again. 

I hung up. I want this issue cleared up. This company is a joke and has wasted my time and screwed up my report. 

My free XXXX XXXX XXXX acct. has expired in the interim.

Company response to consumer: Closed with explanation
Consumer complaint received 2023-09-30
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: MO
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Ref case # XXXX Companies response says 60 days to investigate. Unacceptable. It's been over 60 days. Both companies has had ample time to provide the requirements of this complaint and correct this matter violating FCRA Section 623 ( a ) ( 1 ) ( B ) and 15 USC 1681 ( A ) ( i )

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation
Consumer complaint received 2023-02-21
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account name : XXXX XXXX Account number : XXXX has violated my rights. Or list of inquiries 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief
Consumer complaint received 2022-11-22
Company: EQUIFAX, INC.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
To whole this may concern, Ive been making several complaints & if im here on this website obviously I tried my best & reached the point of frustration From the lenders to the credit bureau Equifax is the only company that allow false information to remain on my credit report & I am not happy about it, its continuously holding me back & my approval odds So I would like for CFPB to take full action & look over these inaccurate inquiries that bring me here to you today I will gladly appreciate it if this matter is looked into & deleted expeditiously XXXX. ) XXXX XXXX XX/XX/XXXX XXXX. ) XXXX XXXX XXXX XX/XX/XXXX XXXX. ) XXXX XXXX XX/XX/XXXX XXXX. ) XXXX XXXX, XXXX XX/XX/XXXX XXXX

Company response to consumer: Closed with explanation
Consumer complaint received 2023-08-16
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
Under the fair debt collection practices act 15 us 1692 ( b ) ( c ) ( g ) by laws I did not give this collection agency the right to place/furnish anything on my credit report. They are in FDCPA violations, I have a right of protection from disclosing my debt/information to others by law it is the consumer reporting agency resposibility to protect my rights from furnishing my credit report with the following documentation such as Public records, consumer reports, and mainly Fraud Alerts, Consumer Statements, personal statements.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation