Consumer complaint received 2023-03-23
Company: Sunbit, Inc.
State: TX
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
Subject : Urgent Complaint Against Sunbit - Continued Payment Demands for XXXX XXXX by XXXX XXXX Dear Consumer Financial Protection Bureau, I am writing to file a serious complaint against Sunbit, a third-party financial institution, for their persistent demands for payment and threats to damage my credit, despite clear evidence that the services they are attempting to collect payment for were not only unethically executed but also not received by me. 

This situation involves XXXX XXXX XXXX, a dental hygienist, who was found guilty of conducting unethical dental procedures by the XXXX  XXXX XXXX XXXX on XX/XX/2023. 

On XX/XX/2023, Sunbit demanded a payment of {$690.00} for services that I never received, and those I did receive were of such poor quality that they were unusable. I have provided Sunbit with ample documentation, including written records, which clearly indicate that XXXX XXXX XXXX was not only under investigation at the time but was also found guilty of numerous ethical violations by the XXXX  XXXX XXXX XXXX. Despite presenting this information, Sunbit has chosen to ignore the evidence and continues to pursue payment, even threatening to report this as a failure to pay on my credit report. 

It is crucial to note that, according to Texas state law, it is illegal to force an individual to pay for a service or action they did not receive, particularly when the responsible state agency has ruled that unethical procedures were performed.

Sunbit 's insistence on collecting payment for these unethically rendered and unreceived services not only puts them in direct violation of the law but also demonstrates a complete disregard for consumer rights and ethical business practices.

In light of these circumstances, I demand the following actions : 1. A comprehensive investigation into Sunbit 's collection practices, specifically their insistence on pursuing payment despite clear evidence of unethical services provided by XXXX XXXX XXXX. 
2. Immediate cessation of all payment demands related to the services provided by XXXX XXXX XXXX and a written acknowledgment of the illegality of their actions. 
XXXX. XXXX that no negative impact on my credit report will result from this situation, and any existing reports be removed promptly.

4. A commitment from Sunbit to adhere to ethical business practices and consumer rights, including abiding by the rulings of the XXXX  XXXX XXXX XXXX. 

I trust that the Consumer Financial Protection Bureau will take this complaint seriously and act promptly to ensure that Sunbit is held accountable for their actions. By pursuing payment for services deemed unethical and not received, Sunbit is causing undue harm to me as a consumer, and this matter requires immediate attention and resolution. 
Thank you for your consideration and swift action on this urgent matter. 
Sincerely, XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX  Acct # XXXX Merchant : XXXX XXXX XXXX XXXX XXXX {$690.00} XXXX Contact number ( XXXX ) XXXX *I am plaintiff # 5 in the attach document

Company response to consumer: Closed with explanation