Consumer complaint received 2018-01-08
Company: ALLY FINANCIAL INC.
State: FL
Product: Vehicle loan or lease
Sub-product: Lease
Issue: Problems at the end of the loan or lease
Sub-issue: Excess mileage, damage, or wear fees, or other problem after the lease is finished

Complaint:
NEW AND DIFFERENT COMPLAINT AGAINST ALLY FINANCIAL INC . 

WHERE ALLY FINANCIAL INC., HAS WILLFULLY REPORTING FRAUDULENT INFORMATION TO THE XXXX  CREDIT REPORTING AGENCY TO BE RECORDED ON MY CREDIT BUREAU FILE. 

Per the attached PDF file, is a copy of my credit bureau file as reported by XXXX Credit Report Bureau. 

Ally Financial on XX/XX/XXXX reported Pays as Agreed and whereby of 81 months payment history, states NO derogatory for the last 81 month payment history. Months reviewed to be 41 months. Exhibit ( One ). Date of First Delinquency non reported nor date of major delinquency first reported. In other words the account had no reported delinquencies from onset of lease to end of lease in XX/XX/XXXX. 

Ally Financial on XX/XX/XXXX reported Pays as Agreed and whereby the 81 months payment history states NO derogatory for the last 81 month payment history. Months reviewed to be 42 months. Exhibit ( Two ). Date of First Delinquency non reported nor date of major delinquency first reported. In other words the account had no reported delinquencies from onset of lease to end of lease in XX/XX/XXXX. 

Ally Financial on XX/XX/XXXX reported CHARGE OFF and whereby the 81 months payment history states NO derogatory for the last 81 month payment history. Months reviewed to be 43 months. NO reported delinquencies from onset of lease to end of lease in XX/XX/XXXX after 43 month review by ALLY Financial. Exhibit ( Three ). 

Term of Lease, 36 months XX/XX/XXXX ending XX/XX/XXXX, the vehicle was returned to the dealer on XX/XX/XXXX after being advised by ALLY Financial on instructions to prepare to return vehicle. Knowing for the forthcoming XXXX Holidays that I would be out of town, I chose to return vehicle on XX/XX/XXXX. My final lease payment was made. In good standing as reported. 

My final lease payment was recorded by ALLY Financial on XX/XX/XXXX and the vehicle was turned in the following day. ALLY financial has reported to my credit bureau agency file, that I was in good standing. 

On XX/XX/XXXX Ally Financial reported a fraudulent CHARGE OFF and reported date of first delinquency XX/XX/XXXX in the amount of {$3100.00} and Date Major Delinquency XX/XX/XXXX Whereas, Ally Financial on XX/XX/XXXX reported Pays as Agreed and whereby the 81 months payment history states NO derogatory for the last 81 month payment history. Months reviewed of 41 months and Ally Financial on XX/XX/XXXX reported Pays as Agreed and whereby the 81 months payment history states NO derogatory for the last 81 month payment history. Months reviewed to be 42 months. 

If the DEBT WAS VALID, ALLY Financial would have violated and to failed comply with the FEDERAL TRUTH AND LENDING Laws and delinquency aging of accounts before Charge off. XX/XX/XXXX Delinquency : 1 29 days, XX/XX/XXXX 30 59 days, XX/XX/XXXX 60 89 days, XX/XX/XXXX 90 119 days, XX/XX/XXXX 120-179 days, XX/XX/XXXX 180 days 80 days delinquent is required to declare my alleged account as being charged-off. Not XX/XX/XXXX The Truth in Lending Act ( TILA ) protects a consumer against inaccurate and unfair credit billing and credit card practices. Your credit report affects a consumers ability to get a loan as well as the interest rate you will be required to pay. Congress has passed credit reporting legislation to give a consumer access to their credit information and to protect a consumer from unfair, fraudulent, or deceptive credit practices Ally Financial Inc., is willfully reporting fraudulent information to XXXX Credit Reporting Agency, XXXX Credit Bureau and XXXX Credit Bureau reported to my credit bureau files as the balance that was charged off. I also filed complaints to the CFPB under # s XXXX and XXXX, as ALLY failed to prove the balance owed. Ally Financial violated their own terms and conditions of the lease agreement under Section 8 for billings. I was never billed under Section 8 for any excessive mileage charges when lease was terminated in XX/XX/XXXX, as prescribed in section of the lease agreement. Their charge off amount is Ambiguous and Fraudulent. 

Ally Financial Inc., is in violation of their own lease agreement and where I have complied with their terms and agreement of the lease agreement. I paid every month on the lease agreement for 36 months. I never have been billed under Section 8 as required under the lease agreement for excess mileage on an annual basis. 


Ally Financial Inc., must report the true facts of my payment history and prove the alleged debt under section 8 of the lease agreement as no such billings as in penalties for excess mileage as required on a annual basis that each year where the mileage excess 12, 000 miles. There is no valid charge off under the terms and conditions of the lease agreement and must be sanctioned for such consumer protection violations as I never have been billed under Section 8 as required under the lease agreement.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation