Consumer complaint received 2023-12-09
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
Dear TransUnion I have one question? Why does your company continue to disregard the law when all Im trying to do is get this inaccurate information off of my credit report? You sent me an updated credit report stating the account was verified, but you did not tell me how. I read somewhere on the internet that your company use a computerized system called E-Oscar to process disputes. Is that correct? You dont call the creditors to verify this information? I also read on the internet, that you dont really verify the items ; you just look in your computer and verify that way. That is not what your company is supposed to do. You are supposed to do a true investigation according to the laws put in place to protect me. The account below is damaging. 

THE BUREAUS : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

THE BUREAUS : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX | XX/XX/XXXX : Account number : N/A, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX XXXX : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX XXXX | XX/XX/XXXX : Account number : N/A, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX | XX/XX/XXXX : Account number : N/A, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX XXXX XXXX : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX | XX/XX/XXXXXXXX  : Account number : N/A, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

XXXX  : Account number : XXXX, Monthly payment amount is not consistent per bureau. Past due needs to be updated, repaired or fixed. 

When I talked with the furnisher they could not provide me with an explanation on why this account is reporting inaccurate. That is strange because they are the ones who put it on my credit report. Dont worry ; I will hold them accountable for their actions. I dont want to seek legal advice to protect my rights, but I will if this inaccurate information is not deleted. 

Please delete the above account and send me a full updated credit report ASAP Waiting.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief