Consumer complaint received 2023-09-07
Company: EQUIFAX, INC.
State: CA
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX SSN : XXXX XXXX : XX/XX/XXXX Dear CFPB, I hope this letter finds you well. I am writing to formally dispute a series of unauthorized credit inquiries that have had a profound and detrimental impact on my life. These inquiries have violated my rights under the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ). I kindly request your assistance in enforcing the applicable legal provisions to address these violations. 

The specific violations in question are as follows : Unauthorized Inquiry by XXXX | XX/XX/XXXX : FCRA Violation : 15 U.S.C. 1681b ( f ) FDCPA Violation ( if applicable ) : 15 U.S.C. 1692 ( e ) Unauthorized Inquiry by XXXX | XX/XX/XXXX : FCRA Violation : 15 U.S.C. 1681b ( f ) FDCPA Violation ( if applicable ) : 15 U.S.C. 1692 ( e ) These unauthorized inquiries, as outlined above, have caused profound emotional and financial distress in my life. Allow me to share a personal story of how these violations have affected me : Unauthorized Inquiry by XXXX | XX/XX/XXXX : Account Number : N/A Over the past several years, I have diligently worked to maintain a strong credit profile. I have made financial decisions with the utmost care, always striving to secure a stable future for myself and my family. However, the unauthorized inquiry by XXXX on XX/XX/XXXX has shattered my financial peace and compromised my ability to achieve my life goals. 

This inquiry has led to unjustified decreases in my credit scores, making it difficult for me to secure favorable interest rates on loans and credit cards. As a result, I have been burdened with higher interest rates and increased monthly payments, making it challenging to meet my financial obligations and save for my children 's education. 

The emotional toll of this violation can not be overstated. The stress and anxiety caused by the sudden and unexplained appearance of this inquiry on my credit report have taken a significant toll on my mental health. Sleepless nights and constant worry have become a part of my daily life. 

Unauthorized Inquiry by XXXX | XX/XX/XXXX : Account Number : N/A Similarly, the unauthorized inquiry by XXXX on XX/XX/XXXX has had devastating effects on my financial well-being and emotional health. I have witnessed a parallel decline in my creditworthiness, leading to increased financial strain and hardship. 

In light of these violations and the immense hardship they have caused, I kindly request that the CFPB take all necessary measures to enforce the relevant legal provisions. Specifically, I urge you to ensure that the creditor, XXXX, removes these unverified accounts from my credit report promptly. 

I am committed to resolving this matter and restoring my financial stability and peace of mind. Your intervention and expertise are vital in helping me achieve this goal. 

Thank you for your attention to this matter, and I look forward to your prompt response. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation