Consumer complaint received 2023-12-07
Company: Conduent Incorporated
State: SC
Product: Prepaid card
Sub-product: Government benefit card
Issue: Problem getting a card or closing an account
Sub-issue: Don't want a card provided by your employer or the government

Complaint:
I worked for XXXX and was wrongfully terminated XXXX  XXXX works with several different government agencies ; one being XXXX XXXX XXXX XXXX XXXX they utilize their system to deposit funds for custodial parent who dont have bank accounts and the state issues a prepaid card through Conduent Eppiccard Services . With my social security number being changed drivers license number being changed and middle name added back to drivers license that information was sealed. But I noticed XXXX XXXX  that my son only recieve {$20.00} something dollars instead of {$220.00} biweekly from his father XXXX XXXX XXXX. XXXX XXXX Attorney for SC Child Support Enforcement received multiple emails from me starting XXXX XXXX due to changes being made without consent and my information was only given to him and sealed. I gave him letter heads from the State OIG DMV orders from Congress about the Drivers license changed, Victims of Crimes letter head from the state ( which Ive got No assistance from investigator or state ), and other forms needed to keep my information away from the conflict of interest within the corrupt SCDSS systems. But that didnt happened I received randomly in XXXX a Debit card from an address I lived at in XXXX XXXX XXXX XXXX XXXX sc it was a Go2Bank card I called to ask why it was sent then, requested it to be closed they never closed it. Then, the attorney for SC Child Support enforcement emails me and states {$300.00} went towards TANF and I was confused because TANF WAS USED TWICE BY me once in XXXX  and XXXX  with XXXX payment each time because they were backed up XXXX months i got one deposit once and then a second deposit I had it turned off. Both fathers including XXXX XXXX XXXX was put on application as absent father not paying child support. I called Conduent turns out there was an active account for TANF AND CHILD SUPPORT OPENED WHEN THAT WAS CLOSED BACK IN XXXX  keep in mind my application was dated for XXXX or XX/XX/XXXX my first payment was XXXX or XXXX last deposit was XXXX or XXXX I was working in XXXX XXXX Both parent s were responsible for paying TANF BACK BUT THEY IT ONLY COMING FROM MY SON CHECK THEN K NOTICE XXXX XXXX WAS SHOWING ( they removed it when brought to their attention ) 2 DSB numbers meaning two checks were being distributed but my child one only recieve one of the two when sending proof then it was changed but then payments were looked as if bother fathers never was late for a payment upon speaking to XXXX XXXX last week deposits were being made to a ghost account and the RSA device the promised was removed that was linked to a corptaccojnt is still linked to thebXXXX XXXX account. I noticed that when fraud is committed on the account and nobody knows why I checked the mail and noticed the bottom of opened mail for new debit card showed XXXX : XXXX : XXXX, XXXX : XXXX ( last four of my acct number ) it was late coming and opened the deposits has always been XXXXXXXX XXXX XXXX  : following 4/5 zeros with the check number example XXXX XXXX showed XXXX, and under it XXXX now when I spotted the error a duplicated payments that were false they removed it and now Conduent are showing as the depositor instand of XXXX XXXX now last week Founders showed XXXX this week the entire statement is showing Conduent as the company depositing it. When. I requested but the OIG after telling them to remove Conduent as my employer and they refused to correct it I filed a complaint and now Conduent is still there as my employer when thats false and then now they are showing as the company who only deposit for prepaid state debit cards for CP who has no bank account and use it for TANF deposit or FI deposits which neither applies to me. Today I get a fake mail from EPPICARD from XXXX XXXX TX stated theyve tried contacting me which is false with a fake number in the body of the mail ( attached ). Then, now the deposits also doesnt show my son or daughters name as the child who gets the deposits with my name linked as well as my son whos XXXX with a XXXX it typically shows XXXX a masked number my name showing my first middle and last name and then for my son which showed his first middle and last name now it only shows my name first middle and last name only. Which is bizarre weve been trying to get my daughters XXXX card since XXXX XXXX  requesting it 12 times each time one pops up showing my first middle and last name not hers. When I request mine only my first and last name appears on the XXXX card. I was recently dismissed from PCP due to false XXXX  visits Mixing me and my child XXXX numbers up and me and my sons to undermind XXXX and SC XXXX they billed XXXX for services never rendered, over charged for services never done, modified medical records trying to charge me copays when Im not suppose to submitted proof and every end of the year I go through this where they take my state taxes but have to give it back due to errors they already know kingly they are doing on purpose. Im getting charges randomly from XXXX and XXXX duplicated charges my XXXX account closed due to someone else, XXXX XXXX, Conduent Business and XXXX XXXX, XXXX, XXXX are linked in with business fraud corporate payroll fraud- my former business I reached out to XXXX told them I didnt authorize a XXXX number XXXX or XXXX XXXX to do business with foreign contractors or domestic and the address was involved with the address fraud pertaining to me and my kids linked to the XXXX XXXX XXXX XXXX XXXX XXXXXXXX and XXXX doing contractors under fraud names but similar to mine sam.gov when searching my name XXXX XXXX XXXX pops up which are my initials when I search the street we live on multiple contractors pop up, my device that kept breaching my Information when sending it back to Spectrum via XXXX it showed XXXXXXXX XXXX which means they are stealing funds in a way the government cant catch it but my XXXX that I have here now from XXXX XXXX had two account when you can only have one per household. XXXX was placed in XXXX XXXX for 90 days no compliant and over {$3300.00} back child support when XXXX XXXX had his taxes offset last year he still was behind XXXX XXXX XXXX he still owed XXXX behind when XXXX XXXX came someone changed my address after updating it with the IRS switched and removed XXXX information linked the fraud address to my former business XXXX XXXX XXXX XXXX XXXX showing on every receipt I get I O which is means What is an Offeror? 

For the purposes of completing FAR XXXX, an Offeror is an entity that submits an offer to the U.S. Government . An offer means a response to a solicitation that, if accepted, would bind the Offeror to perform the resulting contract. The entity registering in XXXX is considered to be the Offeror. 

What is an Immediate Owner ( IO )? ( Reference FAR XXXX ( XXXX ) ) The IO is an entity, other than the Offeror, that has direct control of the Offeror. Indicators of control include, but are not limited to, one or more of the following : Ownership or interlocking management Identify of the interests among family members Shared facilities and equipment Common use of employees According to : XXXX XXXX XXXX XXXX XXXX This is why the fraud insurance accounts in California TX SC theyve made up names and identities using my compromised company, Healthcare providers involved as well

Company response to consumer: Closed with explanation