Consumer complaint received 2023-06-05
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: PA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
Dear Sir/Madam, I am writing to formally dispute and request the immediate removal of several fraudulent hard inquiries from my TransUnion credit report. As a victim of identity theft, I discovered these unauthorized inquiries and believe they are a result of fraudulent activity. I am seeking your assistance in rectifying this matter promptly. 

The following hard inquiries were fraudulently made without my knowledge or authorization : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These inquiries were conducted without my consent or knowledge, which violates my rights as a consumer under the Fair Credit Reporting Act ( FCRA ). I have diligently monitored my credit report and maintained a responsible financial behavior, making it highly unlikely that these inquiries originated from me. 

In accordance with the FCRA, I kindly request that you initiate an investigation into these fraudulent inquiries. I urge you to thoroughly review the information and supporting evidence I have enclosed with this letter, including the following documents : -A copy of my valid government-issued identification ( driver 's license/passport ) -Social Security Number -Proof of my residency during the time of the fraudulent inquiries -FTC report It is crucial that you take immediate action to rectify this matter, as the fraudulent inquiries have had a detrimental impact on my creditworthiness and financial well-being. I understand that the FCRA mandates the completion of the investigation within 30 days, and I kindly request that you comply with this legal requirement.

Moreover, I would appreciate regular updates on the progress of the investigation and notification once these fraudulent inquiries have been successfully removed from my credit report. Additionally, I urge you to take the necessary measures to prevent the recurrence of such fraudulent activities in the future.

Thank you for your attention to this matter. I am confident that with your assistance, we can resolve this issue promptly and ensure the accuracy and integrity of my credit report. Should you require any further information or documentation, please do not hesitate to contact me at the address provided or by phone.

I eagerly await your prompt response and resolution. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief