Consumer complaint received 2022-09-02
Company: John C. Heath, Attorney at Law, PLLC
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit repair services
Issue: Fraud or scam

Complaint:
paid lexingtonlaw firm for XXXX telling me they would help build my credit and every month i paid on the second of each month on time and now that I'm looking over my bank statement they somehow charged my payment on a different day each month for almost two years and when i cancelled they told me i had 60 days for a cool down and when i cancelled on the website it said 57 days and then i reported them fraudulent and that when i got and date of XX/XX/XXXX and when i cancelled i noticed that street lights were changing faster every time i came up to the light and it would just as i stopped at the light or even faster if their were no cars around. If the police was around my car they would stop controlling the street lights and my car giving it full power which made it hard to stop. 
i also bought a car thinking i had good credit but it wasn't even my credit and when i damaged my vehicle i had it go the shop and they somehow put oem parts on my car and the XXXX dealership swapped out unnecessary parts of my car too even if it wasn't damaged and almost took my doors too which would have unnecessary considering he took my exhaust and rear bumper and front hood and grill and and my two head lamps and on the inside took my seats and hood opener and my rims and swapped it out and kept my car multiple weeks and drove it 570 miles. they also begged for my social security number and i insisted that only my name will be good enough but they insited that it would be a better credit reporting. considering its a law firm and still in business i thought i could trust them and every time i tried to ask about my credit report and what they removed. kept getting the same answer and about a late payment i already got on their and i got an email saying they will try it and remove it for and this after XX/XX/XXXX when i already cancelled the service and still can never answer my questions they would transfer me and i would get sent to voicemail. 
They say they're only open certain times i was working the night shift and i had a problem so i texted them and they responded back to even after hours telling me to get a lawyer from XXXX. and to keep them updated. that they are only for credit repair. but they were saying i am a XXXX  when i am not. 
also they changed my credit card to cash so when i paid at the store it would say i paid in cash which is not true, i paid in credit.! also when i XXXX and they would have mangers give me food and they sign it. and sometimes was no able to press okay or end dash and if my phone was like frozen from being able to press okay. 
also when i reported them fraudulent through my bank they would freeze my phone up and wasn't barely able to use it and most wasn't able to log in to my banking app. and then i paid them and my app would work agian and they also tried to have me change my telephone app toa different app account im guessing the more " corporate '' version for the work they have done and it was lower than the original amount i had been paying which didn't make sense. 
was my fault i should have asked more questions before signing up i just thought it was good idea because i saw and advertisement saying they can help build credit but it is misleading and not a credit company. they just give you fake credit. 
they also removed some items off my report and will not tell me what they are exactly.i called them everyday and nobody helped me and they keep saying i was blocked.

Company response to consumer: Closed with explanation