Consumer complaint received 2023-08-07
Company: U.S. BANCORP
State: CA
Product: Debt collection
Sub-product: Credit card debt
Issue: Written notification about debt
Sub-issue: Didn't receive notice of right to dispute

Complaint:
Urgent Complaint - Unresolved Debt Affecting Credit Despite Statute of Limitations Expiry Dear Consumer Financial Protection Bureau, I am writing to bring to your attention an urgent matter that has been significantly affecting my credit history for far too long. A longstanding debt associated with my account at US Bank has remained on my credit report despite the legal statute of limitations expiring in 2017. Moreover, I have not received any notice or communication regarding this debt during the years leading up to its continued reporting, which is causing severe damage to my creditworthiness and overall financial well-being. 

As a responsible consumer, I have always strived to fulfill my financial obligations and manage my finances prudently. However, unforeseen hardships during the time of this debt 's origination hindered my ability to address it promptly. I had hoped that the statute of limitations would provide relief and allow me to rebuild my credit, but regrettably, this has not been the case. 

In accordance with the applicable laws and regulations, debts are meant to be removed from consumers ' credit reports after the statute of limitations has elapsed. It is both concerning and distressing that this debt remains on my credit report, adversely affecting my creditworthiness well beyond the legally mandated period. 

Adding to my distress is the fact that I have not received any notice or communication from US Bank regarding the existence of this debt in recent years. Had I been aware of this debt 's presence, I would have taken the necessary steps to address it diligently. However, the lack of any such notice has left me blindsided and struggling with the consequences of its lingering appearance on my credit report. 

I respectfully request that the Consumer Financial Protection Bureau investigates this matter promptly and ensures that US Bank complies with the appropriate regulations governing credit reporting and debt expiration. I firmly believe that this debt should have been removed from my credit report in 2017, and its continued presence is both unjust and damaging to my financial standing. 

I am more than willing to cooperate fully with any inquiries or actions taken by the Bureau to resolve this issue. Enclosed within this letter, you will find relevant documentation substantiating the date of this debt 's origination and my efforts to address it within the applicable statute of limitations. 

I sincerely hope that the Consumer Financial Protection Bureau can facilitate a fair and expeditious resolution to this dispute, allowing me the opportunity to rebuild my creditworthiness and secure a stable financial future. Your intervention and support in this matter are of utmost importance, and I eagerly await a positive resolution. 

Thank you for your attention to this critical matter, and I appreciate your commitment to safeguarding consumer rights. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief