Consumer complaint received 2024-01-04
Company: WELLS FARGO & COMPANY
State: PA
Product: Mortgage
Sub-product: Other type of mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-issue: Loan estimate or other related disclosures

Complaint:
I was reinstated for my home that went into foreclosure with XXXX XX/XX/XXXX. The intial balance was {$220000.00} and XXXX yrs left on my XXXX yr mortgage. I was charged many fees for the reinstatement because of missed payments. The unpaid principle balance was set at XXXX for the reinstated, a second principle balance was put on the loan for {$100000.00} and I was given a XXXX yr mortgage with monthly payment increases of over {$300.00}. The first statement that came did not reflect a deferment payment and the loan office Continuously state I was being reinstated, not put into a new loan for XXXXyrs instead of XXXXyrs. The payment was higher, but I was told that if I paid this mortgage on time for XXXX yrs with no latenesses, they would remove an additional {$30000.00} of the fees. I did. They did do it. When I wrote XXXX XXXX in XXXX they said no such statements were made, but they would remove {$47000.00} from the deferment obligation that I knew nothing about. The XXXX did not show on early statements nor was it explained to me. What XXXX initially did and what XXXX XXXX continues to cover up and deny can not be legal. Increased payment, a deferment of {$100000.00}, increase of the unpaid principle balance from {$220000.00} owe to {$260000.00} principle balance, an increase of {$39000.00}. My mortgage should be finished XXXX, but it would be finished until XXXX. This is redling, slavery, discrimination, mortgage corruption and much more. 

I paid a professional mortgage auditor XXXX, who gave a total report of all the wrong doings and mistakes. XXXX XXXX still changed nothing. I received a check from XXXX XXXX mortgage company Select loan servicing admitting financial mis calculations were made from XXXX and they were issuing a check to me for those mistakes, XX/XX/XXXX, in the amount of {$1300.00}. I refused to cash the check. I called and stated my mortgage needed to be reviewed and terms changed. I Filed a complaint against XXXX XXXX with CFPB last summer XXXX, and nothing was done or resolved. My information was purposely covered up, but should have been included in the big mortgage lawsuit payout because I did file a complaint directly with XXXX XXXX XXXX and an audit XXXX. My mortgage that originated with XXXX and transfered to XXXX then to Select Mortgage, back to XXXX and then back to Select Servicing is corrupt and inaccurate. My mortgage needed to be corrected, adjusted to fair lending terms or forgiven entirely at this point because of the many mistakes and preditory mortgage practices done to me. AND I should be shown to the world what XXXX is really capable of doing to destroy a family 's generational wealth. I and my mortgage should be the poster child for preditory mortgage practices and lending. 


When I am finished, a loan debt of {$220000.00} will cost me well over a XXXX dollars, {$1.00} XXXX and I will be over XXXX with a balloon deferment payment due of {$56000.00}. 

This is now effecting my ability to refinance this horrible slave mortgage loan at this time. I am being asked to supply the original modification agreement of XXXX and I am being given the run around by XXXX XXXX who sold it XXXX right after I started asking g questions about the discount stated if I paid on time for XXXX yrs., and the run around with Select Service Loan mortgages too. They are stating they don't have it and must research to find it. 

I too would greatly like to be compensated for very bad corrupt loan forced on me by deception, lies and preditory lending practices.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation