Consumer complaint received 2020-04-02
Company: FIFTH THIRD FINANCIAL CORPORATION
State: IL
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Fee problem

Complaint:
I HAVE RECEIVED THE CREDIT BACK BECAUSE I MADE TRANSACTIONS OF XXXX AND XXXX THAT I NEVER RECEIVED AND THE BANK ALLEGEDLY WERE FUNDED ME MY MONEY WHILE THE INVESTIGATION WAS PENDING BEFORE THAT TRANSACTION HAD A {$80.00} TRANSACTION ORIGINAL IS IT TO COME IN TO XXXX I TRANSFER MONEY USING A XXXX XXXX APP THE FIFTH THIRD SOLICITS IT HAS GIVEN ME RUB HEATED DESPICABLE ON UNBELIEVABLE HARMS ALREADY JUST OPEN IT UP MY BANK ACCOUNT AND I HAVE THE EVIDENCE I'M UPLOADING AS ATTACHMENT PROOF THAT I COPY PASTE IT I'M BEING CHARGED NOW WITH OVERDRAFT FEES AND FOR SOMETHING THAT SHOULDN'T BE CHARGED OF OF {$120.00} THAT SHOULD BE REMOVED AND WAVED IMMEDIATELY I CONTACTED MY VIRTUALLY APPEARS WORTHLESS BANKER AND THEY DID NOT HANDLE THE BUSINESS AND CONTROL THE FUNDS AND FOLLOW DIRECTIONS AND INSTRUCTIONS AS TOAD I REMEMBER TRANSFERRING OR TEMPTING AS A XXXX TO TRANSFER XXXX BOX OF XXXX BUCKS OF SOUL FROM MY CHECKING ACCOUNT TO MY XXXX  ACCESS CARD ACCOUNT BUT SOME UNDISCLOSED FEE OR PENALTY BY BOTH THE BANK IN THE BANKING APP FAILED TO DISCLOSE TO ME THAT I HAD COMMITTED SOME KIND OF BANKING CONSUMER PROBLEM OR SITUATION WITHOUT KNOWING BUT I'VE BEEN CHARGED FOR SOMETHING AND WHEN I CHECK MY BANKING STATEMENT OFF THE BANKING APP ONLINE WHICH THEY HAVE TOLD ME TO DO BECAUSE THEY HAVE DONE NOTHING BUT DID NOT ME INFORMATION AND BEEN VIRTUALLY VIRTUAL NO HELP TO ME AT ALL ON THE CELL PHONE THE BANKING APP NEVER TOLD ME OR SHOW ME ANYTHING A WINE BEING CHARGED A OVERDRAFT FEE FOR SOMETHING THAT HAS NOT BEEN OVERDRAFTED ALL THE MONEY IN THIS BANK ACCOUNT AND ON MY XXXX  CARD IS 4  FUNDS THAT COME FROM MY OWN POCKET IN FACT I OPEN THIS ACCOUNT WITH XXXX XXXX AND SOMETHING DOLLARS I DON'T LIKE THIS BANK FOR SEVERAL REASONS THEY LET ALLOW ME TO OPEN THE BANK ACCOUNT WITHOUT EVEN HAVING NO NOTHING ON SOCIAL SECURITY CARD NO ID NO NOTHING I HAD A CHECK BUT THE BANK HAS A LOT OF ISSUES WITH CUSTOMER SERVICE TRANSFER FUNDS HANDLING FUNDS PROPER TURNS AND MUCH MORE I LIKE THE FACT THAT I CAN USE THE XXXX  CAR IN YOUR DOESN'T ATTACH TO THE BANK BUT I DON'T LIKE THE FACT OF NOT BEING TOLD I BE CHARGED RETURNING MONEY WHEN I TRY TO MOVE OR SHIFT FUNDS FROM MY CHECKING ACCOUNT TO THE XXXX  FIFTH THIRD BANK ACCESS CONNECTED XXXX  CARD WHICH THE BANK FALSELY MISLEAD SUNDAY AT XXXX AND XXXX WHICH IS FRAUD AND MISREPRESENTATION OF FACTS IN DEBT COLLECTION OF FEES AND PENALTIES THEY MISLEAD. THE XXXX   CARD IS CONNECTED TO THE ACCOUNT TO SOME DEGREE AND I COULD DO TRANSACTIONS WITH HIM WHEN IN FACT THAT'S UNTRUE ON CARD ENDING XXXX AND ON CAR AT XXXX XXXX XXXX XXXX I TRANSFER FROM XXXX XXXX XXXX FOR MONEY THAT I ALREADY HAD TWO A CARD SO I CAN BUY SOME SILVER AND GOLD ETC PRECIOUS METALS THE LAW STORY SHORT AFTER DOING THAT I RECEIVED A OVERDRAFT ORIGINALLY OR OVERDRAFT AMOUNT OF I THINK IT WAS LIKE XXXX  TO {$70.00} AND THIS MORNING IT WENT TO {$120.00} I WANT ALL OF THESE AMOUNTS WAVED AND REMOVED IT'S NOT MY FAULT THAT YOU HAVE FALSE FALSELY DELAYED OR UNTIMELY SENT TO ME PLUMP BILLS OR COMPUTER LEDGERS THAT I OWED ANYTHING BEFORE I DID MY SILVER TRANSACTION IN FACT WHEN I GET THE SILVER TRANSACTION I HAD ENOUGH MONEY TO COVER MY SILVER PLUS THEY PUT {$80.00} IN MY ACCOUNT WHICH THAT MONEY BELONGS TO ME BECAUSE IT WAS FOR CHARGES FOR THINGS THAT I DID NOT RECEIVE MY CAR CAN'T BE CHARGED FOR ITEMS I HAVE NOT RECEIVED THE BANK FALSE THE ALLEGED THAT THE ACCESS TO THE FUNDS WILL BE AVAILABLE IMMEDIATELY BUT THIS NOTCASE the bank also let me order n false names money was good thogh see evidence attached criplling evidence here settle,  plus they never gave me goods IMMEDIATELY REFUND MEANS THAT

Company response to consumer: Closed with monetary relief