Consumer complaint received 2023-01-06
Company: Lazega & Johanson LLC
State: GA
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
After Months of back and forth communication - applications unanswered and letter from Attorney denying application after expiration date to respond and XXXX & XXXX states it is to be deemed approved. I was harassed and bullied by Board Member XXXX XXXX and Attorney XXXX XXXX of collection agency LAZEGA AND JOHANNSON XXXX Letter from LAZEGA AND JOHANNSON- Claiming modifications made without application threatening fees. 

XXXX-CONVERSATION WITH XXXX XXXX  received letter from law firm denying application that was already approved 1. verbally confirmed on the zoom call with the Board 2. by default according the the architecutual review standards of the XXXX & XXXX 's no reply after 14 days XXXX called attorney to express surprise at his letter. Explained that all was approved and received by the HOA 3 times prior. Asked for appeal. 

XXXXFOLLOW UP TO HOA ATTY CONCERNING " HEARING - NO COMMUNICATION FROM THE BOARD XXXXNotice of Hearing for XX/XX/XXXX XXXX XXXX Cussed at by XXXX XXXX ( Board member ) Told i could not ask questions to the board and verbally XXXX  by XXXX XXXX. This was not a " hearing '' it was a dictatorship of verbal abuse laughing at me on the zoom call as I pleased with them to review the proof I had that I was not in violation and not make excessive demands to remove dirt and rocks that were preexisting in storm water area. I could not walk and was pending XXXX. 
XX/XX/XXXX -letter in response to XXXX reply of hearing results. 
XXXXEMAIL WITH HEARING RESULTS- DEMANDS after follow up letter sent on the XXXX. 
XXXX EMAIL AND ATTACHMENT OF PICTURES AND PROOF TO THE BOARD AND ATTY THAT THEIR DEMANDS WERE MET. 
XXXX Attachment to Reply- Email with photo proof of all violations corrected PDF XXXX ATTACHMENT TO EMAIL XX/XX/XXXX Letter from XXXX XXXX at LAZEGA AND JOHANNSON . Making new claims and demands, threatening fees and fines. Stated I had 30 days to reply. 
XXXX-RECIEPT OF FEE PAID TO ATTY FOR DEMANDLETTER RESPONSE TO ATTY XXXX XXXX XX/XX/XXXX Communication sent to XXXX XXXX  from XXXX XXXX " Please be advised that this office represents XXXX XXXX XXXX in the above captioned manner . On or about XX/XX/XXXX XXXX XXXX received a letter from your office, dated XX/XX/XXXX. We will be providing a response to that letter early next week. It is our understanding that XXXX XXXX has a 30 day period to respond to this request, but in light of her retention of our firm, we are informally requesting additional time. '' XXXX XXXX XXXX and replied with a demand letter and disputed all claims. Demand letter sent to LAZEGA AND JOHANNSONXXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX . I understood that they had 5 days to reply under debt collection practices. I also understand that I dispute the debt ( which I did ) in writing within 30 days the debt collector must stop collection until it provides you verification of the debt. 
XXXX account blocked to pay annual dues by XXXX . ( Auto pay was already set up so dues were automatically taken out of account. XXXX XXXX XXXX dues taken from XXXX XXXX Account account to pay annual dues for XXXXAccount number XXXX. Has autp deducted every year since. - waiting for XXXX. Still no account access to date. 


No communication from HOA or LAZEGA AND JOHANNSON until 6 months later... 

XXXX-ANSWER FROM LAZEGA AND JOHANSON 1. I was served at my home a lawsuit which also included an answer to the demand letter sent 6 months earlier with excessive fees and false claims of missing assessments.

2. They refuseed to provide any of the documentation requested in the demand letter aforded by right in member contracted agreement ( Articles, XXXX & XXXX 's and XXXX. 
2. A Lawsuit was filed by LAZEGA AND JOHNASON.

3. This communication did not include an itemized bill as promised in notice from LAZEGA AND JOHNASON on XX/XX/XXXX that was answered by my Attorney. 
4.Flase and INVALID FALSE CHARGES TOTALING OVER XXXX. 
Counter suit was immediately filed. 
XXXX HOA has retained a different law firm to represent them. They have been trying to change the XXXX XXXX XXXX XXXX XXXX by bullying and lying to memebrs so they can try and lein my home with these bogus charges.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation