Consumer complaint received 2019-01-17
Company: BB&T CORPORATION
State: NC
Product: Checking or savings account
Sub-product: Other banking product or service
Issue: Opening an account
Sub-issue: Account opened as a result of fraud

Complaint:
In XXXX BB & T did not verify or validate the Opening of 2 Deposit / Checking Accounts opened in one of their Virginia Branches. BB & T allowed the opening of these 2 accounts in the name of XXXX XXXX XXXX, XXXX by an individual named XXXX XXXX XXXX. I XXXX XXXX XXXX am the ONLY Sole Owner and Founder of XXXX XXXX XXXX, XXXX, which was formed on XX/XX/XXXX with the State of North Carolina Department of the Secretary of State. After creation of the XXXX as a Sole Member Owner i opened a Checking and Depository account for the Company at a BB & T Branch in XXXX NC. I then began operating my Company in  North Carolina. Later in XXXX I located XXXX XXXX XXXX, XXXX in Virginia registered the XXXX XXXX of North Carolina with the Virginia State Corporation Commission in XXXX. Shortly after that these 2 Virginia Deposit / Checking accounts was created by XXXX XXXX XXXX in the name of XXXX XXXX XXXX, XXXX. I XXXX XXXX XXXX did not sign for these 2 accounts to be opened in my XXXX name, so therefore they was created by fraud. BB & T did not do their " Due Diligence '' in Protecting my Company XXXX XXXX XXXX, XXXX by verify XXXX XXXX XXXX in XXXX. XXXX XXXX XXXX was not an Owner of XXXX XXXX XXXX, XXXX as is evident by the Article of Corporation Documents provided to BB & T. The Article and the EIN number both show that it belongs to XXXX XXXX XXXX and not to XXXX XXXX XXXX. After XXXX XXXX XXXX was able to gain these 2 accounts in the name of XXXX XXXX XXXX, XXXX. He began diverting the Company income checks for it business over into these accounts, which was in his sole control over them and I did not authorize them of sign for them to be opened in the name of XXXX XXXX XXXX, XXXX. Between the years of XXXX XXXX XXXX XXXX was able to write various Checks made out to CASH to himself, which he then had them CASHED by Mrs. XXXX XXXX, and other local Virginia Branch BB & T tellers. In XXXX time frame, as we have learned a LOC ( Line of Credit ) for XXXX was created by ONLY XXXX XXXX XXXX, but he had made XXXX XXXX XXXX, XXXX listed as the Borrower of that LOC. After learning of these CASH Checks and these Accounts I reported it to the Virginia State Police somewhere around XX/XX/XXXX. I reported this SAR ( Suspicious Activity Report ) to the local Virginia Branch at BB & T also. I then went to several BB & T Branches which denied me access to the records. They all stated that I was not an authorized Signature on these 2 accounts and therefore they couldn't give me any information nor access to them. I reminded BB & T that I am the Owner of XXXX XXXX XXXX, XXXX and even showed them the Articles of Corporation Documents at the XXXX NC BB & T Branch. BB & T still refused to give me access to these 2 accounts. There was a total of XXXX in CASH that was removed from these accounts from XXXX XXXX. In addition to that BB & T contacted Mr. XXXX and further allowed him to close out these accounts removing additional XXXX  CASH possible totaling as much a XXXX or more. BB & T then entered into a Settlement and Release Agreement with XXXX XXXX XXXX in which he paid to BB & T a Check for XXXX on a Personal BB & T Checking account in the name of XXXX and XXXX XXXX. How Ironic is that!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation