Consumer complaint received 2018-05-07
Company: EOS Holdings, Inc.
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I sent this Validation Of Debt letter ( below ) 3 times and they never provided me with any proof, yet they continue to report this on my credit and it has devastated my life, my ability to get a job and any new credit : FROM : XXXX XXXX Re : XXXX XXXX CLIENT REF : XXXX XXXX XXXX XXXX XXXX XXXX AGENCY ACCT # XXXX XXXX, CA XXXX TO : EOS CCA, XXXX XXXX XXXX, XXXX, MA XXXX Dates request for Validation Of Debt letters sent to credit bureaus and collection company are ; To Whom It May Concern : I previously sent you a request to Validate my debt NOT Verification of this debt under the Fair Debt Collection Practices Act and I did not receive from you the documents or information that meets the Federal Trade Commissions guidelines of what constitutes proper debt validation. ( see CONSUMER REQUEST FOR DEBT VALIDATION FORM / DATE : XX/XX/XXXX below ) In addition, in the case of XXXX Vs. XXXX ( IN THE COURT OF APPEALS OF INDIANA, No. XXXX ), the court ruled that : 15 U.S.C. 1692g ( b ) ( emphasis added ). On XX/XX/XXXX, nineteen days after the date of XXXX debt collection letter, XXXX counsel XXXX sent XXXX a letter declaring that XXXX disputes your debt collection-related allegations, denies the same, and demands strict proof and verification thereof. Record at 21. As such, XXXX should have ceased his debt collection efforts immediately upon receiving that letter. Instead, XXXX proceeded to obtain a default judgment against XXXX on the debt collection claim before he had mailed XXXX the necessary verification and, thus, violated 15 U.S.C. 1692g ( b ). 
XXXX maintains, however, that there was no violation of the FDCPA because he sent adequate verification of the debt [ to XXXX ] in the XX/XX/XXXX notice of claim. Brief of XXXX at XXXX. Specifically, XXXX claims that a copy of the consumer credit contract between XXXX and XXXX XXXX attached to the notice of claim provided sufficient verification of the debt within the meaning of 15 U.S.C. 1692g ( b ). We can not agree. 
The contract in no way provides sufficient verification of the debt. A review of the document reveals that it identifies only the terms of XXXX loan, including a 17.99 % annual interest rate and the original loan amount of {$2500.00}. The loan agreement contains no accounting of any payments made by XXXX, the dates on which those payments were made, the interest which had accrued, or any late fees which had been assessed once XXXX stopped making the required payments. Indeed, the existing unpaid contract balance at the time XXXX sent the debt collection notice was at least {$350.00} more than the original loan amount. Therefore, XXXX violated 15 U.S.C. 1692g ( b ) when he failed to cease collection of the debt by obtaining a default judgment against XXXX after XXXX had notified XXXX in writing that he was disputing the debt but before XXXX had mailed verification of the debt to XXXX. We reverse the trial courts entry of summary judgment in favor of XXXX on this issue. 
I notice that you are still reporting this collection on my credit report, which is considered to be a collection activity. You are now in violation of the FCPDA, and are now subject to fines of {$1000.00}, plus actual damages and attorneys fees, which I may collect from you by filing a claim in small claims court. These collections on my credit report are causing me severe problems in trying to purchase a home and the damage could lead into the $ 1000s. 
You should also be aware that reporting such invalidated information to major credit bureaus might constitute defamation of character, as the negative marks on my credit report harm my credit and prevent me from enjoying all the benefits of good credit. In addition, the Fair Credit Reporting Act ( FCRA ) does not allow the inaccurate reporting of information on my credit report and under this act. 
Therefore, if you do not immediately remove this account from my credit reports XXXX, XXXX and XXXX, you are subject to another {$1000.00} fine, plus punitive damages. 
I'm sure your legal staff will agree that non-compliance with this request could put your company in serious legal trouble with the FTC and other state or federal agencies. 
I will follow through with the law suit if you do not remove the reports on my credit with XXXX, XXXX and XXXX within 15 days from the date you receive this letter. 

INSERT DATE COLLECTION COMPANY RECEIVED THIS DISPUTE : ___________ ( see DEBT VALIDATION FORM below ) DEBT VALIDATION FORM - DATE : AS OF XX/XX/XXXX Update Re : Collection Company Compliance CONSUMER IS REQUESTING THAT NAMED COLLECTION COMPANY PLEASE ANSWER QUESTIONS AND PROVIDE SUPPORTING DOCUMENTS FOR THE FOLLOWING ; PROVIDED Date/Copy Attached NOT PROVIDED 1 What the money you say I owe is for : NOT PROVIDED 2 Explain and show me how you calculated what you say I owe : NOT PROVIDED 3 Provide me with copies of any papers that show I agreed to pay what you say I owe : NOT PROVIDED 4 Provide a verification or copy of any judgment if applicable : NOT PROVIDED 5 Prove the Statute of Limitations has not expired on this account : NOT PROVIDED 6 Show me the you are licensed to collect in my state : NOT PROVIDED 7 Provide me with your license numbers and Registered Agent or Agent  of Service : NOT PROVIDED

Company response to consumer: Closed with explanation