Consumer complaint received 2022-04-08
Company: Franklin Financial  Corporation
State: WI
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Getting a loan or lease
Sub-issue: Confusing or misleading advertising or marketing

Complaint:
Im filing a complaint against Franklin financial corporation for taking adverse actions against denying me a credit extention of my own credit. Under 15 u.s.c 1681a. I feel the real reason of denial is on the basis of color. The representative was not knowledgeable about law which she is deemed to know. She admitted she was not familiar with the law, so I asked the representative to connect me with someone who knew the law or rules she denied and said the only reas she was denying me was be I had no job. But I told her thats what I need it for was to obtain employment. She said my only problem was that I didn't have a job. It makes no since I told her to explain if she didn't know the law. I asked the representative if they were under truth and lending refused to answer and refused to let me talk to someone else. When I told the representative I felt like she was discriminating against me she said she was ending the call. If she would of knew the rules/law she would of known there is no such thing as late payment which I explained below. 


( a ) Definitions and rules of construction set forth in this section are applicable for the purposes of this subchapter. 

( b ) The term person means any individual, partnership, corporation, trust, estate, cooperative, association, government or governmental subdivision or agency, or other entity. 

( c ) The term consumer means an individual. 

( d ) Consumer report.

( 1 ) In general. 

The term consumer report means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumer 's credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used or collected in whole or in part for the purpose of serving as a factor in establishing the consumer 's eligibility for -- ( A ) credit or insurance to be used primarily for personal, family, or household purposes ; ( B ) employment purposes ; or ( C ) any other purpose authorized under section 1681b of this title.

( 2 ) Exclusions.

Except as provided in paragraph ( 3 ), the term consumer report does not include -- ( A ) subject to section 1681s-3 of this title, any -- ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; XXXX is my payment history. Transaction with the line of credit person/corporation extend to me. 
My experience is the amount of credit I'm using on that line between me the consumer and the person making the report. So if the report does not include Transaction and Experience, where does late payment and utilization come from? There no way I can be late on a payment. That representative violated 15 u.s.c. 1611 false information. 15 u.s.c. 1681a-k would explain the adverse actions she took against me. Franklin financial corporation had a Fiduciary obligation to do what is best for be and failed me. 15 u.s.c. 1601, 15 u.s.c. 1605. Ect..

Company response to consumer: Closed with explanation