Consumer complaint received 2022-12-18
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: FL
Product: Money transfer, virtual currency, or money service
Sub-product: Domestic (US) money transfer
Issue: Fraud or scam

Complaint:
Our parents XXXX XXXX XXXX and XXXX XXXX XXXX resided in XXXX, Fl for over 28 years. During this time they the following Merrill Lynch Accounts : XXXX XXXX XXXX IRAs Accounts ( XXXX XXXX and XXXX XXXX ) XXXX XXXX XXXX Accounts ( XXXX XXXX and XXXX XXXX ) Merrill Lynch XXXX XXXX XXXX XXXX, as XXXX, XXXX XXXX XXXX XXXX XXXX, FL XXXX ( XXXX XXXX For 28 years ) And Merrill Lynch in New York for over 40 years. 

In the XXXX XXXX XXXX XXXX XXXX Florida, XXXX XXXX Probate File No : XXXX XXXX XXXX XXXX Probate File XXXX XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) from the XXXX XXXX XXXX and XXXX XXXX XXXX. Sufficient evidence to believe that the executor, XXXX XXXX has breached her fiduciary duty ( Formal notice was never given regarding the Notice of Administration ), fraud with Merrill Lynch beneficiary rights causing severe monetary damages, tax fraud, and causing financial harm to the estate. File a complaint against Merrill Lynch ( XXXX, Fl XXXX XXXX and XXXX XXXX, NY Bank of America, XXXX XXXX  ) for suspicion of elder financial elder exploitation. 


Suspect that a week after father ( XXXX XXXX passes away on XXXX in XXXX, XXXX and mother ( XXXX ) fly to NY to visit her son ( XXXX XXXX. During this three-week visit, is when the suspected exploitation of elder financial abuse, change of beneficiary change, transfer of assets, and or retitling. XXXX Bank of America, XXXX, NY ) Having the convenience of a disbarred NY XXXX XXXX attorney guiding the way for assets to be placed in an irrevocable trust. Our elder, frail, diagnosed with XXXX, using XXXX XXXX XXXX XXXX, and losing her husband of 72 years, was not aware that her XXXX XXXX XXXX XXXX, and XXXX ( for XXXX XXXX, and son would financially abuse her with beneficiary fraud and elder exploitation. 

SonXXXX XXXXXXXX XXXX XXXX, Beneficiary on Will, ( Convicted of a Federal Crime Embezzlement and Misappropriation of funds ) XXXX XXXX XXXX. XXXX, NY, ( XXXX XXXX Supreme Court, XXXX XXXX, XXXX Department, New York, XX/XX/XXXX, XX/XX/XXXX. The investigation has revealed that he has misappropriated and failed to account for funds entrusted to him as a fiduciary. He was disbarred, and his name is stricken from the roll of XXXX and XXXX. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Chambers : XXXX XXXX XXXXXXXX XXXX XXXX Was contacted via telephone by XXXX XXXX on XXXX XXXX XXXX XXXX, reporting suspicion of beneficiary fraud on parents ' Merrill Lynch IRA accounts. XXXX XXXX XXXX stated that she is unable to pursue anything further because his name is not listed on any accounts. 
XXXX had the XXXX beneficiaries on file for over 70 years with retirement accounts and XXXX accounts. The XXXX adult children ( XXXX, XXXX, and XXXX ) XXXX XXXX XXXX beneficiaries are the same and consistent with their Will. 

Thank you for your time and attention to this case. 

Regards, XXXX and XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation