Consumer complaint received 2023-10-10
Company: Experian Information Solutions Inc.
State: FL
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
Experian XXXX XXXX XXXX XXXX, Tx XXXX Subject : Dispute of Installment Loan Account - Account Number : XXXX XXXX : XXXX XXXX To Whom It May Concern, I am writing to dispute the information regarding my installment loan account, Account Number XXXX, which is reported on my credit report. I believe that there are inaccuracies and discrepancies in the reporting of this account. 

XXXX. The Initial Balance : The reported initial balance of {$720.00} is questionable as there is no evidence to prove XXXX XXXX XXXXXXXX XXXX  XXXX XXXX, Fl XXXX XX/XX/XXXX Experian XXXX XXXX XXXX XXXX, Tx XXXX Subject : Dispute of Installment Loan Account - Account Number : XXXX XXXX : XXXX XXXX To Whom It May Concern, I am writing to dispute the information regarding my installment loan account, Account Number XXXX, which is reported on my credit report. I believe that there are inaccuracies and discrepancies in the reporting of this account. 

XXXX. The Initial Balance : The reported initial balance of {$720.00} is questionable as there is no evidence to prove that this amount was deposited into my bank account or supported by a signed contract for that specific amount. 

XXXX. XXXX and XXXX : I wish to clarify that I did not make any payments towards this account, and it was paid and closed in XX/XX/XXXX. However, I never initiated any payment for this account. 

XXXX. Late Reporting : The account was reported as late in XXXX, but there is no accompanying bill or notice of collection provided at least 20 days prior to the reported late payment. This raises concerns about the accuracy of the late reporting. 

I am invoking my rights under the Fair Credit Reporting Act ( FCRA ) to request a thorough investigation into these discrepancies. Specifically, I would like to reference the following sections of the FCRA : - 15 USC 1681b Permissible Purpose - 15 USC 1681b ( 3 ) ( A ) - 15 USC 9z ( A ) ( I ) - 15 USC 1681e ( b ) for Accuracy - 15 USC 1681i ( 5 ) ( A ) ( I ) I kindly request that you investigate these matters promptly and provide a written response with your findings. If the information is found to be inaccurate, I request that it be corrected or removed from my credit report as soon as possible. 

Enclosed, please find copies of any supporting documents that I believe may assist in your investigation. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX this amount was deposited into my bank account or supported by a signed contract for that specific amount. 

XXXX. XXXX and XXXX : I wish to clarify that I did not make any payments towards this account, and it was paid and closed in XX/XX/XXXX. However, I never initiated any payment for this account. 

XXXX. Late Reporting : The account was reported as late in XXXX, but there is no accompanying bill or notice of collection provided at least 20 days prior to the reported late payment. This raises concerns about the accuracy of the late reporting. 

I am invoking my rights under the Fair Credit Reporting Act ( FCRA ) to request a thorough investigation into these discrepancies. Specifically, I would like to reference the following sections of the FCRA : - 15 USC 1681b Permissible Purpose - 15 USC 1681b ( 3 ) ( A ) - 15 USC 9z ( A ) ( I ) - 15 USC 1681e ( b ) for Accuracy - 15 USC 1681i ( 5 ) ( A ) ( I ) I kindly request that you investigate these matters promptly and provide a written response with your findings. If the information is found to be inaccurate, I request that it be corrected or removed from my credit report as soon as possible. 

Enclosed, please find copies of any supporting documents that I believe may assist in your investigation. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation