Consumer complaint received 2023-05-24
Company: The CMI Group, Inc.
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
CREDIT MANAGEMENT LP I reached out to the organization and here are some key points : Outgoing call XXXX min XXXX sec, XXXX minutes XXXX seconds Wed, XX/XX/2023, XXXX XXXX PT The reason I reached out to them was due to an alarming email sent to me. XXXX sent a note with a subject line : Your credit file has been updated. 

The body of the text read " Credit file inquiry There has been a change to your XXXX credit file : Investigating the change devasted me doubly because the claim by CMLP is that I owe money in excess of {$300.00}. But, secondly, there is no basis for their claim Still yet, they know issues abound concerning the debt exist yet insist on not removing it nonetheless. 

Lets, slow down and firstly describe what I saw before I called. Below is the entire information available to me before I called and ill allow you to parse through it while I hit the main point. 

Allegedly, they claim an account belonging to me exists. It had one opportunity to pay a sum of {$300.00}. This opportunity did not get taken. So they excitingly tried to bully me for money that doesn't belong to them. 

Here is how I know that for sure. For one, there is no record of billing. Thats correct, not once has a bill from CMLP been sent to me before they declared I owed them a sum. 

On the phone call, the person rudely refused to budge when she knew the attempt to be fraudulent. 
( 1 ) I know this because the birthday of mine differs from the one on the account they are collecing.

( 2 ) The account numbers differ. That is I do have a charter communications account but i can easily show that I am in good standing and owe nothing. More to the point i am using their internet service to write this message. And any cell phone communication you have with me will be through them so it is i impossible that I could be in bad standing. 

( 3 ) The billing address she has on file is some place I never hear of and it had a name so laughable she couldn't contain herself. XXXX XXXX is the address and the state is Illinois. Although I lived in Illinois for the first 9 years of my life this was before the turn of the millenium and i was a child when i left. 

In short, there is not a way or even a theory that could connect me to this account and through obvious malpractice they are attempting to pin it on me. 

Balance details 0 % paid off Balance {$320.00} Balance updated XX/XX/2023 Original balance {$320.00} Account info Account number XXXX Date opened XX/XX/2023 Account type Collection Status Collection account. {$320.00} past due as of XX/XX/2023. 
Status updated XX/XX/2023 Payment summary 2023 XXXX - XXXX - XXXX - XXXX - XXXX XXXX XXXX - XXXX - XXXX - XXXX - XXXX - XXXX - XXXX - PAYMENT HISTORY LEGEND Comments Account information disputed by consumer ( Meets requirement of the Fair Credit Reporting Act ) Your statement - Contact info Name CREDIT MANAGEMENT LP Address XXXX XXXX XXXX XXXX # XXXX XXXX, TX XXXX Phone number ( XXXX ) XXXX

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with non-monetary relief