Consumer complaint received 2018-10-11
Company: HCFS Healthcare Financial Services of TeamHealth
State: FL
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
This is a complaint against XXXX XXXX XXXX because it is violating the law for reporting an account that is under my name, but is fraudulent, that does not belong to me, was opened without my permission and is being reported to the XXXX  XXXX XXXX, by you I want through the CFPB to send you all the documentation that I already sent you via fax 2 months ago and by certified postal mail, they received all the documentation but they threw it in the trash, it means that you do not comply with the federal laws and lack of respect for the law because they violate and ignore this must stop reporting to the credit agencies and remove from your agency this account is a fraud, see if you understand me I have never attended any medical institution in the US, thank XXXX I never get sick, I thank you, please check very well the documents that your colletion office has, As names, social security number, because I am a victim of identity theft and this account is one of the many that unfortunately was opened under my identification according to you. And this situation is affecting my health, my nerves are destroyed because of this, please ask me to answer this via CFPB with a letter from your agency stating that this account has been closed and blocked by fraudulent results and that you request the credit agencies that remove it from my credit, because you already have all the evidence of identity theft and I do not understand why you have not complied with the law of removing it, if you continue to report this account you are violating the law. Now this complait will also be reported to the FTC and other federal agencies so they can comply with the law ; since if for you it was a garbage the report of police, I am obliged to go to all agencies so that you can meet them, for violating the law of reporting fraudulent accounts when all the evidence and documentation necessary to block it has already been given, this same letter requested that it be sent to XXXX so they can stop reporting a fraudulent account that affects my life by identity theft, the law says that when a person is a victim of identity theft the credit agency and the creditor as you are. They continue to report the account and it is not blocked so violating federal law. That account must be eliminated as a duty complying with the 605b law and if it does not violate the law, if you do not know about this section 605B, I recommend that you read it very well and comply, because I will have to go as far as I can. to solve this, I have stolen half of my life due to stress. in this complait I will get you 1-Police Report, Letter of request to block the account for compliance with federal laws, as well as upload the letters, the FTC report and my documents. Sorry for the repetition of this request, I want this complaint to be answered with a formal letter that you can call. Thank you

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation