Consumer complaint received 2020-12-17
Company: Radius Global Solutions LLC
State: CA
Product: Debt collection
Sub-product: Medical debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
To whom it may concern : I want to alert you that many FDCPA laws have been violated as HIPPA law. 
I'm dealing with a bill that was paid back on XX/XX/2020 ( See Exhibit B ) and the amount at that time was for {$11.00}. Please see refer to Exhibit A. This was the first contact from XXXX regarding the date of service on XX/XX/2020 for an XXXX XXXX XXXX test. The amount due due was {$11.00} and the date on the invoice says XX/XX/2020. On XX/XX/2020 I made an online payment to XXXX and received a confirmation number of XXXX ( see Exhibit B ). Next I received an invoice dated XX/XX/2020 collection in the amount of {$47.00} from XXXX collection ( a in-house division of Laboratory of America-debt collector ) see ( Exhibit C ) whose tax id is XXXX same as XXXX. 
I printed out my paid receipt see Exhbit B and promptly mailed off a hard copy to XXXX collections to let them know that I had paid the amount of {$11.00} back on XX/XX/2020 and not a new amount of {$47.00}. 
After that occurred, I stopped receiving notices of a debt being collected from them until approximately six months later I received a collection notice from Radius Global Solutions LLC. This debt collector has violated 15 USC1692 multiple times and notwithstanding my privacy and HIPPA violations. Please refer to Exhibit D In Exhibit D at the top of the page, one can see two violations of 15 USC 1692. The more specific violations are as follows : 15 USC 1692b ( 5 ) and 15 USC 1692f ( 8 ). These violations have to do with as follows : ( 1 ) The Debt Collector may not not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt and ( 2 ) The debt collector may not use any language or symbol, other than the debt collectors address, on any envelope when communicating with a consumer by use of the mails or by telegram, except that a debt collector may use his business name if such name does not indicate that he is in the debt collection business. 

The next violation is 15 USC 1692e ( 5 ) which is a midpoint in Exhibit D. This violation states the following : A debt collector threat to take any action that can not legally be taken or that is not intended to be taken. 

Next up, at the bottom of of the Exhibit D is another violation of the FDPCA. 
It is 15 USC 1692b ( 2 ) : Any debt collector communicating with any person other than the consumer for the purpose of acquiring location information about the consumer shallnot state that such consumer owes any debt. 

As you can see from the the above stated letter and exhibits Federal laws have been broken based on the evidence as presented. 

Lastly, the HIPPA violation. Per the FCRA states the following : The name, address, and telephone number of any medical information furnisher may not be included in a consumer report unless the information is coded in such a manner that the name of the provider and the nature of the services can not be inferred by a person other than the consumer. This is Medical Information as it pertains to. So Radius has in its possession information that my doctorp sent me to have Lab results regarding my health condition is a violation of HIPPA and my Privacy. 

Thank you for your consideration of this matter. 

XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation