Consumer complaint received 2023-11-01
Company: CAPITAL ONE FINANCIAL CORPORATION
State: TX
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Demand for Removal of Fraudulent Account from Credit Report - Threat of Legal Action Dear Sir/Madam, I write to address a pressing matter of grave consequence, one that holds significant legal and financial implications for both XXXX and Capital One. This issue centers on the presence of a fraudulent account on my credit report, an erroneous entry that has the potential to substantially impair my financial well-being and personal security. It is imperative that you take immediate and appropriate steps to address this matter, consistent with the laws governing financial institutions and consumer credit reporting agencies. 

I have recently become aware of an unauthorized and fraudulent account on my credit report, an account for which I have never given authorization or initiated in any form. This account 's fraudulent nature is unequivocal and in direct violation of federal laws, notably the Identity Theft and Assumption Deterrence Act of 1998. The account in question exhibits the following attributes : - Creditor : [ Capital One ] - Account Number : [ Account Number ] - Account Status : [ Status ] - Date of First Delinquency : [ Date ] - Amount Owed : {$3900.00} - Balance updated : XX/XX/XXXX - Credit limit : {$3000.00} - Account info : XXXX - Open/closed : Closed - Date opened : XX/XX/XXXX - Account type : Credit Card It is crucial to note that the dispute associated with the account commencing with the number XXXX has recently undergone an update. The pertinent details regarding this dispute are as follows : - Source : XXXX - Date Submitted : XX/XX/XXXX - Report Number : XXXX - Account Number : XXXX - Company : CAPITAL ONE - Address : XXXX XXXX XXXX, XXXX XXXX XXXX XXXX UT XXXX For clarity, I want to emphasize that I have neither made any material misrepresentation regarding this account nor agreed in writing to the supposed erroneous blocking of information linked to it. Moreover, I have not knowingly obtained any goods, services, or monetary assets through transactions related to this account. 

The bedrock of my demands is rooted in federal financial laws, especially the Identity Theft and Assumption Deterrence Act of 1998, which underscores the seriousness of identity theft and the necessity for the expeditious removal of fraudulent entries from credit reports. 

Consequently, I hereby demand the following actions, consistent with applicable financial and consumer protection laws : 1. Within a maximum of 30 days from the date of this communication ( today 's date ), I insist on the immediate removal of the inaccurate and fraudulent information associated with the aforementioned account from my credit report. The failure to comply with this demand will compel me to initiate legal action to protect my rights and interests.

2. In addition to the prompt removal of the fraudulent account from my credit report, I request the furnisher to provide all documentation that validates the existence of this fraudulent account. Furthermore, I request access to all correspondence related to this matter, both outgoing and incoming, for my thorough review. These details are indispensable for the lawful and just resolution of this issue.

I want to underscore that my primary objective is not to engage in protracted legal proceedings but to secure a fair and legally sound resolution to this matter. I firmly believe that your cooperation is vital for achieving this goal, and I trust that both XXXX and Capital One will accord this matter the urgency and gravity it deserves under the purview of financial laws and regulations. 

Failure to respond appropriately to this communication or any attempt to circumvent my lawful demands will leave me with no recourse but to initiate a civil suit against both XXXX and Capital One. This is necessary to protect my legal rights and financial stability while upholding the integrity of the credit reporting system in strict adherence to established financial laws. 

Please provide a written response to this communication at your earliest convenience. I am prepared to engage in further dialogue to resolve this matter amicably and in full compliance with the provisions of financial laws and consumer protection regulations. 

Sincerely, XXXX XXXX

Company response to consumer: Closed with explanation