Consumer complaint received 2023-05-24
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
TransUnion LLC Consumer Dispute Center XXXX XXXX XXXX XXXX, PA XXXX RE : Complaint Id : XXXX HI, I am writing in response to the recent communication I received regarding my dispute filed through the CFPB Complaint Portal . I appreciate the thorough review conducted by TransUnion regarding the disputed information appearing on my credit report.

In light of the investigation results provided through US mail, I acknowledge the actions taken by TransUnion in response to my request. I am pleased to note that the following accounts have been updated or deleted from my credit file : XXXX XXXX XXXX - Updated XXXX XXXX XXXXXXXX XXXX Deleted XXXX XXXX - Updated ( XXXX ) XXXX XXXX XXXX Deleted XXXXXXXX XXXX XXXX- Updated XXXX  XXXX - Deleted XXXX  - Updated I am grateful for the prompt attention given to my dispute and the necessary actions taken to rectify the inaccuracies in my credit file. Your efforts are instrumental in ensuring the accuracy and integrity of my credit history. 

However, I would like to bring to your attention that the original signature or the date of my alleged sign-up for these accounts was not provided during the investigation process. As a consumer, I believe it is crucial to have comprehensive documentation that supports the accuracy and validity of the information reported on my credit file. 

Therefore, I kindly request that TransUnion thoroughly reassesses the disputed accounts and provides further information, including any supporting documentation or evidence, to substantiate their accuracy. I trust that TransUnion will undertake the necessary steps to ensure the complete and accurate representation of my credit history. 

Thank you for your attention to this matter. I look forward to receiving a comprehensive response addressing my concerns and the actions taken to remove all disputed items from my credit report.

Dear TransUnion, I am writing in response to the recent communication I received regarding my dispute filed through the CFPB Complaint Portal. I appreciate the thorough review conducted by TransUnion regarding the disputed information appearing on my credit report.

In light of the investigation results provided through US mail, I acknowledge the actions taken by TransUnion in response to my request. I am pleased to note that the following accounts have been updated or deleted from my credit file : XXXXXXXX XXXX XXXX - Updated XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX - Updated ( XXXX ) XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX- Updated XXXX XXXX - Deleted XXXX  - Updated I am grateful for the prompt attention given to my dispute and the necessary actions taken to rectify the inaccuracies in my credit file. Your efforts are instrumental in ensuring the accuracy and integrity of my credit history. 

However, I would like to bring to your attention that the original signature or the date of my alleged sign-up for these accounts was not provided during the investigation process. As a consumer, I believe it is crucial to have comprehensive documentation that supports the accuracy and validity of the information reported on my credit file. 

Therefore, I kindly request that TransUnion thoroughly reassesses the disputed accounts and provides further information, including any supporting documentation or evidence, to substantiate their accuracy. I trust that TransUnion will undertake the necessary steps to ensure the complete and accurate representation of my credit history. 

Thank you for your attention to this matter. I look forward to receiving a comprehensive response addressing my concerns and the actions taken to remove all disputed items from my credit report. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief