Consumer complaint received 2019-06-07
Company: FIDELITY CAPITAL HOLDINGS, INC
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
3 COMPLAINTS AGAINST : # 1 XXXX XXXX  XXXX XXXX 
XXXX XXXX XXXX, XXXX TX XXXX # 2 FIDELITY CAPITAL HOLDINGS INC. 
DBA : FIDELITY CREDITOR SERVICE INC. 
XXXX XXXX XXXX, XXXX CA XXXX # 3 XXXX XXXX XXXX   XXXX XXXX XXXX. ATTORNEY WHO 1ST REPORTED UD CASE TO CREDIT BUREAUS APPROXIMATELY XX/XX/XXXX XXXX XXXX  XXXX XXXX, XXXX CA XXXX Reference UD Case # XXXX entered XX/XX/XXXX states this UD case was in no way to be reported to the credit bureaus See Exhibit # 1 attached. 
I have been denied application to rent twice by XXXX XXXX. on XX/XX/XXXX and XX/XX/XXXX due to UD reported to credit bureaus. See Exhibit # 2 attached. 
My Complaint is that Fidelity Creditor Service Inc and XXXX XXXX XXXX XXXX. are failing to comply with court order/stipulation signed by all parties, Plaintiff, Defendant and Judge.that clearly states : Plaintiff and defendant further stipulate as follows : THERE SHALL BE NO PREVAILING PARTY FOR CREDIT REPORTING AS AN UNLAWFUL DETAINER PURSUANT TO CIVIL CODE SECTION 1786.18 ( a ) ( 4 ). 
Page 2 : Continued : Plaintiffs first attorney who handled UD case XXXX XXXX XXXX wrongfully started all this credit reporting at the final of UD case XX/XX/XXXX. Then due to my telephone complaints to XXXX XXXX XXXX, they sent me a typed, supporting claim that they were surprised that my UD case appears on my credit report. See their letter dated XX/XX/XXXX. See Exhibit # 3 attached. 
XXXX processed 2 of my complaints/disputes and states not being removed due to response from Fidelity Creditor Service Inc. I sent XXXX 2 complaints XX/XX/XXXXand XX/XX/XXXX. See Exhibit # 4 attached. 
See XX/XX/XXXX letter from Fidelitys attorney, XXXX XXXX, stating they have Not violated the stipulation filed XX/XX/XXXX, yet the XXXX  credit reporting is clearly showing the UD case. 
Yes, I did agree to the Stipulation and did not disagree with any billing associated with the UD against me, but the XX/XX/XXXXStipulates that this UD case was NOT to be reported against meyet it is? 
See Exhibit # 6 Attorney XXXX XXXX letter. 
See Exhibit # 2 two credit reports dated XX/XX/XXXX and XX/XX/XXXX run by XXXX XXXX. XXXX. Both apartment applications were DENIED due to the wrongfully reported UD case. 
I went to the courts to obtain a Certified Copy of The final UD judgement signed on XX/XX/XXXX. 
The Clerk was surprised that the above 3 companies reported ANY of this UD case to the credit bureaus and said its a violation of Judges Stipulation. 
I consulted with a Legal Aid attorney, and he stated I have a case to sue for all of the above noted wrong doing of reporting this UD case in any way to the credit bureaus. 
SUMMARY OF THIS COMPLAINT, AT THIS TIME : I am requesting all parties to IMMEDIATELY REMOVE ANY AND ALL UD CASE INFO from Any and ALL credit bureau ( s ). It may have and may report to in the future. 
and i reserve the right to a financial claim

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation