Consumer complaint received 2019-03-20
Company: Cedars Business Services, LLC
State: TX
Product: Debt collection
Sub-product: Other debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
1. XX/XX/XXXX. Began employment at the facility in XXXX, TX. Signed relocation package valued at {$12000.00}, ( exhibit 1 ).

2. XX/XX/XXXX. Relocated to the facility in XXXX, TX. Signed relocation package valued at {$12000.00}, ( exhibit 2 ). 
2a. As noted in both relocation packages, the relocation to XXXX nullified the original relocation commitment. 
3. During the summer of XXXX, I was temporally travelling back to and forth the XXXX, TX facility to work on equipment. During these times, I would still report to my assigned location of XXXX, TX to get a company truck and drive to XXXX. During that time, I would also return to XXXX on the weekend, and at the end of the hitch. There was no change in my reporting structure, as this was a temporary assignment. 
4. In XXXX of XXXX, I was told I was being dedicated to XXXX. From that point forward, I began reporting directly to the XXXX, TX, facility as opposed to the XXXX facility I had been assigned to. My job function had substantially changed, as I was no longer covering fleets in the field as I had been hired for, and my reporting structure had changed to include a manager from the XXXX XXXX XXXX department from XXXX, TX. Also, I was no longer required to follow the same policies and procedures of the XXXX facility when it came to submitting reports and documentation. This dedication was a de facto relocation without compensation for all intents and purposes. 
4a. Based on the notes in the two relocation packages referenced above, being relocated nullifies any previous relocation commitment. 
5. XX/XX/XXXX. I submitted my 2 week notice of resignation to XXXX. On XX/XX/XXXX, I drove from XXXX to XXXX for out processing. 
6. On my final owed check, XXXX XXXX XXXX retained the amount of {$1700.00} as money owed due to the initial relocation package to XXXX. Since this agreement was nullified by the subsequent relocation, this was money that was not legally retained by my employer ; however I was willing to not pursue this issue. 
7. In the first part of XXXX, I received a letter from XXXX stating I still owed them relocation reimbursement. 
7a. In the agreements, ( exhibits 1 and 2 ) it states, that i ) the company shall recover funds from the employees final paycheck. Since, however, my final pay was issued for {$66.00}. A reasonable person would believe that any claimed liability had been satisfied. And ii ) it is also stated that any outstanding balance would be paid back within 30 days of separation. Yet it took the company almost 6 weeks to initially contact me. 
8. On XX/XX/XXXX, I contacted XXXX and requested they send me the documents supporting their claim. They forwarded an incomplete package, including only the signature page of the contract, not the contract in its entirety. That same day, I requested the complete contract and, to this date, have not received the entire document. 
9. XXXX has since sent this matter to a collection agency, Cedar Financial, for resolution. I have requested the completed documentation package from them as well and have been unable to obtain it.

Company response to consumer: Closed with explanation