Consumer complaint received 2023-04-06
Company: First Choice Assets LLC.
State: TX
Product: Debt collection
Sub-product: Auto debt
Issue: Communication tactics
Sub-issue: You told them to stop contacting you, but they keep trying

Complaint:
The debt collection company First Choice Assets ( XXXX ) has called my number and my wife 's number repeatedly with request for my personal information, which they say they already have and is looking to verify so that they can collect a debt. Everytime they call, they call from different numbers, with different area codes. And sometimes with different names of who they are representing. 

They originally called my wife in XXXX of XXXX looking for me. She forwarded the information on to me and I called the number they gave to her. XXXX asked for my personal data and I verify the accuracy of the personal data. They proceed to state that I have an outstanding auto debt tied to an address that I lived 12 years prior. I replied that the debt is not mine and do not call my wife 's nor my number again. They stated at the time, that I would be served with papers at my home that day and to remain there until the process server showed up. The operator then hung up. I did not stay at home and I did not get served papers. Nor did I expect to because I knew they were out of line. 

Recently on XX/XX/XXXX they called my wife 's cell number and my cell number, while we're both at work. I called back and after the operator verify my personal data and spoke about the same fraudulent debt I requested again that they stop calling our numbers. They called my number again on XX/XX/XXXX with another name. They stated that they were a law firm and left a message. I called back again. Again I requested that they stop calling. The call was disconnected. I called back and requested that they stop harassing us and the operator stated " Good luck with the lawsuit. '' And hung up the phone. 

The morning of XX/XX/XXXX they call both my wife 's number and my number. Again while we're at work. I call back and ask for contact information for the company so that I could report them. The operator would not give me any information, including the NAME of the company that's calling. She only keep stating that the debt is mine and that they will have to sue me. I continue to ask for contact information and the call was eventually disconnected. 

At the same time of me calling, someone who stated he was a " supervisor '' called my wife again and threatened to contact our home loan provider if the debt is not taken care of. I called back again and was forward to who I assumed told my wife he was a " supervisor ''. Again threats of served papers, liens at addresses was stated from the " supervisor ''. This is while I STILL was trying to get contact information for this company. The only this the " supervisor '' stated was the name of the company was First Choice Assets. He asked why do I need they information. I stated that I wanted to have my attorney deal them. He said " You don't have an attorney. '' and hung up the phone. 

They AGAIN call my cell phone 2 hours later while I'm still at work and left another message. I call back later and AGAIN request that they remove my phone number. They operator only said " It's removed '' and disconnected the call.

Company response to consumer: Untimely response