Consumer complaint received 2024-01-12
Company: Penn Credit Corporation
State: PA
Product: Debt collection
Sub-product: Other debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
Subject : Request for Deletion and Validation of Account - PENN CREDIT CORPORATION Account Number XXXX Dear Consumer Financial Protection Bureau, I hope this letter finds you well. My name is XXXX XXXX XXXX, and I am writing to bring to your attention concerns regarding an account with PENN CREDIT CORPORATION, account number XXXX, with a reported balance of {$2700.00}. 

In accordance with the Fair Debt Collection Practices Act ( FDCPA ) regulations, I have previously requested validation of this account. However, I am writing to express my continued concerns and to request your assistance in addressing the following matters : 1006.34 Notice for Validation of Debts : This section outlines the requirement for debt collectors to provide consumers with a notice for the validation of debts.

1006.34 ( b ) ( 3 ) ( v ) : This provision specifies the information that must be included in the validation notice, ensuring transparency and clarity for consumers.

1006.34 ( c ) ( 3 ) : Addressing the disclosure requirements for debt collectors and emphasizing the need for accurate and complete information in the validation notice.

1006.38 Disputes and Requests for Original-Creditor Information : This section details the procedures for handling disputes and requests for information, including original-creditor details. 

1006.38 ( d ) ( 1 ) : This provision specifies the requirements for providing the original creditor 's information upon a consumer 's request.

1006.18 False or Misleading Representations : Emphasizing the prohibition of false or misleading representations by debt collectors. ( a ) In general.A debt collector must not use any false, deceptive, or misleading representation or means in connection with the collection of any debt, including, but not limited to, the conduct described in paragraphs ( b ) through ( d ) of this section. 
( b ) False, deceptive, or misleading representations. 
( 1 ) A debt collector must not falsely represent or imply that : ( i ) The debt collector is vouched for, bonded by, or affiliated with the United States or any State, including through the use of any badge, uniform, or facsimile thereof.

( ii ) The debt collector operates or is employed by a consumer reporting agency, as defined by section 603 ( f ) of the Fair Credit Reporting Act ( 15 U.S.C. 1681a ( f ) ).

( iii ) Any individual is an attorney or that any communication is from an attorney. 
( iv ) The consumer committed any crime or other conduct in order to disgrace the consumer. 
( v ) A sale, referral, or other transfer of any interest in a debt causes or will cause the consumer to : ( A ) Lose any claim or defense to payment of the debt ; or ( B ) Become subject to any practice prohibited by this part. 
( vi ) Accounts have been turned over to innocent purchasers for value. 
( vii ) Documents are legal process. 
( viii ) Documents are not legal process forms or do not require action by the consumer. 

Additionally, I am formally requesting a copy of the Bill of Sale document pertaining to this account. Obtaining this document is crucial for ensuring the accuracy and legitimacy of the debt in question. 

Enclosed with this letter, you will find documentation of my previous validation request, as well as any relevant correspondence related to this account. I kindly request that you investigate these matters and facilitate the deletion of this account if validation can not be provided. 

I appreciate your attention to this matter and look forward to a prompt resolution. Please keep me informed of any developments in this investigation.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation