Consumer complaint received 2019-05-06
Company: D2 Management LLC
State: TX
Product: Debt collection
Sub-product: Payday loan debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Collected or attempted to collect exempt funds

Complaint:
On our around XX/XX/XXXX I took out a payday loan with XXXX XXXX XXXX after paying about 4 payments I contacted them to settle the account but they refused. 

On XX/XX/XXXX I was contacted by D2 Managment LLC trying to collect on the account # XXXX for XXXX XXXX XXXX in the amount of {$800.00}. I did agree to a settlement amount of {$430.00}. A final payment was made through my checking account in the amount of {$350.00} on XX/XX/XXXX. The did forward an account closed and paid in full letter through e-mail. 

On XX/XX/XXXX I was contacted by XXXX XXXX XXXX through my HR department threatening and try to collect on the same account # and amount for XXXX XXXX XXXX at that point I advised and forwarded a copy of the letter stating account was paid in full. They stopped collection calls. 

ON XX/XX/XXXX I was contacted by Mr XXXX with XXXX XXXX XXXX at which point I advised the account had been paid. He continued to say that I had produced a fraudelant letter. 

As per our conversation XXXX XXXX XXXX loan # XXXX Amount {$800.00} was settled with D2 management LLC see attached letter. XXXX XXXX from XXXX XXXX XXXX XXXX XXXX XXXX contacted XXXX HR XX/XX/XXXX at XXXX XXXX XXXX advised that I had paid D2 LLC for the account and he advised that I was creating false documents left message. His client is XXXX XXXX XXXX  XXXX. 

Contacted XXXX XXXX XXXX XX/XX/XXXX spoke to XXXX who advised account # XXXX Amount {$800.00} sold to XXXX XXXX XXXX. 

XX/XX/XXXX XXXX XXXX called XXXX XXXX spoke to representative to find out if the account for XXXX XXXX XXXX.  I spoke to representative that advised that as of XX/XX/XXXX the account be sold to XXXX XXXX XXXX XXXX. 

This XXXX  XXXX XXXX has constantly harassed me and has contacted my employer, which I did submit and cease and desist order today XX/XX/XXXX. I did advise Mr XXXX that I just wanted to clear up the whole confussion and to stop contacting my employer at which he responded I will contact your employer As per our conversation XXXX XXXX XXXX loan # XXXX Amount {$800.00} was settled with D2 management LLC see attached letter. XXXX XXXX from XXXX XXXX XXXX  XXXX XXXX XXXX  contacted XXXX HR XX/XX/XXXX at XXXX XXXX XXXX advised that I had paid D2 LLC for the account and he advised that I was creating false documents left message. His client is XXXX XXXX XXXX XXXX. 

Contacted XXXX XXXX XXXX XX/XX/XXXX spoke to XXXX who advised account # XXXX Amount {$800.00} sold to XXXX XXXX XXXX. 

XX/XX/XXXX XXXX XXXX called XXXX XXXX spoke to representative to find out if the account for XXXX XXXX XXXX.  I spoke to representative that advised that as of XX/XX/XXXX the account be sold to XXXX XXXX XXXX XXXX.

This XXXX XXXX XXXX has constantly harassed me and has contacted my employer, which I did submit and cease and desist order today XX/XX/XXXX. I did advise Mr XXXX that I just wanted to clear up the whole confussion and to stop contacting my employer at which he responded I will contact your employer I'm trying to collect my money back from D2 management LLC because apparently they weren't suppose to collect on the account and in turn pay XXXX XXXX XXXX. 

Please advise on the next action to take. 

Thank you. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX XXXX

Company response to consumer: Closed with explanation