Consumer complaint received 2022-03-03
Company: WELLS FARGO & COMPANY
State: WI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
2ND COMPLAINT XXXX UPDATE : XXXX JUST FINISHED THEIR DISPUTE PROCESS AND GUESS WHAT INSTEAD OF REMOVING THIS ACCOUNT OR CORRECTING THE DATE BACK TO XXXX THEY REAGED MY CREDIT REPORT TO HAVE THIS ACCOUNT FALL OFF IN XXXX. YOU CAN CLEARLY SEE LAST YEAR MY CREDIT REPORT STATED THIS ACCOUNT CLOSED ON XX/XX/XXXX AND NOW IT SAYS IT CLOSED ON XX/XX/XXXX WHICH IS ILLEGAL REAGING. XXXX REMOVED THIS ACCOUNT AND XXXX HAS THIS ACCOUNT TO CLOSE ON XX/XX/XXXX. 

I want this account REMOVED from my profile. READ my letter AND my screenshots. On XX/XX/XXXX you had this account to fall off my credit report in XX/XX/XXXX and now it says XX/XX/XXXX?! I will be reporting this as it is illegal. REMOVE this account or revise the reaging! XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX : XXXX XXXX XXXX, XXXX, XXXX XXXX RE : Investigation Request to Delete Credit Inquires To Whom it May Concern : In accordance with the Fair Credit Reporting Act Section 611 ( 15 U.S.C. 1681I ). I am practicing my right to challenge questionable information that I have found on my personal credit report. It has come to my attention that you have REAGED an account. The accounts below are reporting incorrectly please investigate these : 1. WF XXXX XXXX XXXX REAGING I am allowing you 30 days to complete this investigation and remove this account from my profile. If this account is not removed, I will be reporting Wells Fargo for illegally aging an account that was previously set to close on XX/XX/XXXX to the Federal Trade Commission and Attorney General. Truly, XXXX XXXX UPDATE : XXXX JUST FINISHED THEIR DISPUTE PROCESS AND GUESS WHAT INSTEAD OF REMOVING THIS ACCOUNT OR CORRECTING THE DATE BACK TO XXXX THEY REAGED MY CREDIT REPORT TO HAVE THIS ACCOUNT FALL OFF IN XXXX. YOU CAN CLEARLY SEE LAST YEAR MY CREDIT REPORT STATED THIS ACCOUNT CLOSED ON XX/XX/XXXX AND NOW IT SAYS IT CLOSED ON XX/XX/XXXX WHICH IS ILLEGAL REAGING. I DEMAND WELLS FARGO PROVIDE THE CORRECT DATE TO XXXX OF WHEN THIS ACCT CLOSED. 

ON CASE CFPB XXXX XXXX IS XXXX my account!!!!!!!!!!!!!! I want this account REMOVED from my profile. READ my letter AND my screenshots. On XX/XX/XXXX you had this account to fall off my credit report in XX/XX/XXXX and now it says XX/XX/XXXX?! I will be reporting this as it is illegal. I am giving you a second chance. REMOVE this account or revise the reaging! XXXX XXXX XXXX XXXX XXXX XXXX, XXXX  XXXX XXXX : XXXX XXXX XXXX, XXXX, XXXX XXXX RE : Investigation Request to Delete Credit Inquires To Whom it May Concern : In accordance with the Fair Credit Reporting Act Section 611 ( 15 U.S.C. 1681I ). I am practicing my right to challenge questionable information that I have found on my personal credit report. It has come to my attention that you have REAGED an account. The accounts below are reporting incorrectly please investigate these : 1. WF XXXX XXXX XXXX REAGING I am allowing you 30 days to complete this investigation and remove this account from my profile. If this account is not removed, I have reported XXXX for illegally aging an account that was previously set to close on XX/XX/XXXX to the Federal Trade Commission and Attorney General. I will be reporting Wells Fargo next who started all of this mess in the first place when they confused my mortgage with this account.! READ my letter AND my screenshots. On XX/XX/XXXX you had this account to fall off my credit report in XX/XX/XXXX and now it says XX/XX/XXXX?!

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief