Consumer complaint received 2024-01-08
Company: CREDIT ACCEPTANCE CORPORATION
State: PA
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
I must inform you that the contract you have provided contains several red flags that may indicate fraudulent activity. As a consumer in a common law jurisdiction or a state XXXXXXXX XXXX XXXX, i have certain rights that are protected by law. 
You have not provided how the car was taken in peace during repossession? And I have provided evidence on how it was not. 

You have not provided evidence on why you have inaccurate information on my credit account? 

If a repossession was not taken in peace, and there is no evidence to prove it was taken in peace was it really? Especially if I have provided physical evidence through photocopy to you via email, on how it was not done in peace. 

. the contract does not provide adequate information about the vehicle being sold. For example, there is no mention of the vehicle 's history, its condition, or any other relevant details. As a consumer, i have the right to receive accurate and complete information about the product you are purchasing, but this contract fails to provide that information. 

Lastly, the contract includes a clause that allows the seller to assign their rights and obligations under the contract to another party without my consent. This goes against the principle of mutual agreement, as I have no say in who the seller decides to transfer their rights and obligations to. 

The seller has been sending me improper redemption letter. here are some red flags that suggest the letter may not be in compliance with admiralty law jurisdiction or my jurisdiction of common law : 1. Lack of specific details : The letter does not provide any specific details about the vehicle being sold, such as its location, condition, or any other relevant information. This lack of transparency raises concerns about the legitimacy of the sale. 
2. Inadequate disclosure : The letter does not provide a full disclosure of all the information pertaining to the vehicle, including its history, maintenance records, and any accidents or damage it has sustained. This failure to disclose important information could be seen as an attempt to hide potential defects or issues with the vehicle. 
3. Unclear ownership : The letter mentions " Credit Acceptance Corporation '' as the entity selling the vehicle, but it does not provide clear evidence of their legal ownership or authority to sell the vehicle. Without proper documentation or proof of ownership, the sale may be considered invalid.

4. Threats of illegal action : The letter contains language threatening legal action against the debtor if they do not comply with the terms of the agreement. This could be seen as coercive or intimidating, and may violate applicable laws prohibiting abuse of process or unlawful threats.

5. Inconsistent formatting : The letter is written in a inconsistent format, with some sections using capital letters and others using lowercase. This lack of consistency could indicate a lack of professionalism or carelessness in drafting the document.

6. Missing signatures : The letter does not include signatures from any authorized representatives of Credit Acceptance Corporation, which could raise questions about the authenticity and validity of the document. 
7. No reference to governing law : The letter does not specify the governing law under which the agreement was entered into or the sale is taking place. Failure to identify the applicable law could lead to confusion and disputes down the line.

8. Incomplete or missing information : The letter does not contain all the necessary information required by law to be included in a legally binding contract. For example, there is no mention of the purchase price, payment terms, or any other essential details.

9. Lack of accountability : The letter does not provide contact information.

10. Overall appearance of fraudulent activity : The letter contains several red flags that could suggest fraudulent activity, such as a hasty or uneven tone, vague language, or contradictory statements. These inconsistencies can make it challenging to determine the genuineness of the letter and the intentions of the party sending it. " I, Agent, XXXX XXXX for XXXX XXXX XXXX XXXX XXXX, hereby declare that all obligations and agreements entered into with the seller are null and void due to fraudulent activity, and I demand full compensation for any emotional distress caused by DECEPTION by the seller 's,

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation