Consumer complaint received 2020-02-13
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Was not notified of investigation status or results

Complaint:
I submitted a complaint against Transunion not conducting a proper investigation into my complaint in XXXX. The response to the CFPB and I was that it was forwarded to the proper team to investigate. This investigation never took place. I have received no word, validation, address to creditors, anything to validate the inquires it has 4 1/2 months and still nothing. Since they have not removed or provided me with verification of address or contact information for the inquires provided to them I would assume they dont have the proper information to validate this information. Please remove all inquires in question from my credit report. The XXXX report is as follows .... 

I have a fraud Alert on all 3 of my Credit Bureaus. I have wrote letters and have called to all Creditors and to all Major Credit Bureau to remove several Inquires that I do not recognize. The inquires still populate that were back in XXXX and they just keep coming back every other week it seems. I have a total of 171 Inquires on my credit file and they are mostly all the same things from years ago. I have contact by phone and by mail and get the same response. There is nothing that can be done. I have not received any letters back that I have sent to the Furnishers. I did Purchase an Auto but through my own Bank not though a dealership which are not listed in the inquires. I also have not started a Credit Card of any sort. I thought the fraud Alert was suppose to help. My information was compromised during the XXXX Breach as well as the Transunion Glitch - and seek no restitution other the Free Credit Monitoring. All I require is for proof that I approved these Inquires. I did not select some of the inquires because I did cause those. according to Section 604 of the Fair Credit Reporting Act, Permissible Purposes of Consumer Reports 15 U.S. Code 1681b, Subsection ( a ), the below creditors have not demonstrated any allowable permissible purpose - and any consumer reporting agency may furnish a consumer report under those circumstances and no other. If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation ; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. XXXX Transunion XXXX XXXX XXXX 5- XXXX-XXXX on XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX XXXX XXXX XXXX -Transunion - XXXX  - Creditor Name - XXXX  XXXX - Dates of Inquires - XX/XX/XXXX XXXX - XX/XX/XXXX - XXXX XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX XXXX - XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX XXXX  - Transunion - XXXX  -Creditor Name - XXXX/XXXX - Dates of Inquires - XX/XX/XXXX XXXX - Transunion - XXXX  Creditor Name - XXXX/XXXX  - Dates of Inquires - XX/XX/XXXX XXXX  XXXX Transunion XXXX XXXX  XXXX Creditor Name - XXXX  - Dates of Inquires - XX/XX/XXXX XXXX XX/XX/XXXX XXXX - Transunion - XXXX  XXXXCreditor Name XXXX XXXX - Dates of Inquires - XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX XXXX  XXXX Transunion - XXXX  - Creditor Name - XXXX   XXXX - Dates of Inquires - XX/XX/XXXX XXXX - Transunion - XXXX  - Creditor Name - XXXX XXXX - Dates of Inquires - XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX  XXXX Transunion - XXXX  - Creditor Name - XXXX   XXXX - Dates of Inquires - XX/XX/XXXX XXXX XXXXTransunion XXXX XXXX  XXXX Creditor Name - XXXX  - Dates of Inquires - XX/XX/XXXX - XX/XX/XXXX XXXX XX/XX/XXXX XXXX  XXXXTransunion XXXX XXXX  - Creditor Name - XXXX  - Dates of Inquires - XX/XX/XXXX - XX/XX/XXXX - XXXX - XX/XX/XXXX XXXX  -Transunion - XXXX  Creditor Name XXXX XXXX  - Dates of Inquires - XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX - XXXX  - Transunion - XXXX  - Creditor Name - XXXX- Dates of Inquires - XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX - XX/XX/XXXX - XXXX Transunion XXXX XXXX  - Creditor Name XXXX XXXX XXXX XXXX - Dates of Inquires - XX/XX/XXXX XXXX- Transunion - XXXX  XXXX Creditor Name - XXXX XXXX - Dates of Inquires XXXX XX/XX/XXXX XXXX- Transunion - XXXX - Creditor Name - XXXX - Dates of Inquires - XX/XX/XXXX - XX/XX/XXXX XXXX  XXXXTransunion - XXXX -Creditor Name XXXX XXXX XXXX - Dates of Inquires - XX/XX/XXXX XXXX  XXXXTransunion - XXXX - Creditor Name - XXXX/XXXX  -Dates of Inquires -  XX/XX/XXXX XXXX  XXXXTransunion - XXXX -Creditor Name - XXXX XXXX - Dates of XXXX  - XX/XX/XXXX XXXX  XXXXTransunion - XXXX  - Creditor Name - XXXX -Dates of Inquires - XX/XX/XXXX XXXX XXXXTransunion - XXXX  - Creditor Name - XXXX  - Dates of Inquires - XX/XX/XXXX XXXX -Transunion - XXXX  - Creditor Name - XXXX XXXX - Dates of Inquires - XX/XX/XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation