Consumer complaint received 2023-09-03
Company: Experian Information Solutions Inc.
State: AL
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
Subject : Outdated Account Reporting Past the Seven-Year Time Limit Dear Sir/Madam, I am writing to bring to your attention an issue regarding an outdated account appearing on my credit report that is causing significant harm to my creditworthiness. According to my records and the provisions of the Fair Credit Reporting Act ( FCRA ), this account has exceeded the seven-year reporting period and should no longer be reported in my credit file. 

Account Information : Creditor Name : XXXX XXXX XXXXXXXX Original Account Number : XXXX Account Number on Credit Report : XXXX Date Opened : XX/XX/XXXX Account Status : 120 Days Past Due Current Balance : {$0.00} Creditor Name : XXXX XXXX XXXX XXXXXXXX Original Account Number : XXXX Account Number on Credit Report : XXXX Date Opened : XX/XX/XXXX Account Status : 120 Days Past Due Current Balance : $ XXXX I would like to highlight the following points : 1. Expiration of Seven-Year Reporting Period : The account in question was opened on XX/XX/XXXX, which means it has surpassed the seven-year reporting period as defined by the FCRA. As such, reporting this account as 120 days past due is inaccurate and misleading, as it unfairly portrays my creditworthiness. 

2. No Account Transfer : Contrary to the reported information, this account has not been transferred or assigned to another creditor. The account number provided on the credit report does not correspond to any other active or closed accounts in my records. This further raises concerns about the accuracy and integrity of the reporting.

3. Zero Balance : It is important to note that the account in question currently carries a balance of {$0.00}. This corroborates the fact that the account is outdated and no longer relevant to my current credit profile. 

The continued reporting of this outdated account as 120 days past due has a significant adverse impact on my creditworthiness and financial well-being. It undermines my efforts to maintain a positive credit history and obtain favorable credit terms. As a result, I kindly request that you take immediate action to rectify this situation in accordance with the FCRA. 

Specifically, I am invoking my rights under 15 USC 1681n ( a ) ( 1 ), which states that credit reporting agencies may be held liable for willful noncompliance with the FCRA.

It is my expectation that you promptly investigate this matter, correct the inaccurate reporting, and provide written confirmation that the outdated account has been removed from my credit report. 

Enclosed with this letter are copies of relevant documentation, including account statements, credit reports, and any other evidence supporting my claim. I kindly request that you review this information thoroughly during your investigation. 

I appreciate your attention to this matter and expect a timely resolution. Please provide a written response within 30 days of receiving this letter, confirming the actions taken to rectify this situation. If this matter is not resolved satisfactorily, I will have no choice but to seek legal remedies and file a complaint with the appropriate regulatory authorities. 

Thank you for your prompt attention to this matter, and I look forward to a favorable resolution. 

Sincerely, XXXX XXXX XXXX Enclosures : - Copies of relevant documentation ( account statements, credit reports, supporting evidence )

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation