Consumer complaint received 2023-01-18
Company: SANTANDER HOLDINGS USA, INC.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
I am writing to inform you that I am a victim of identity theft. I have recently discovered that several accounts have been opened in my name without my knowledge or consent. These accounts include : A. ) Chrysler capital- Account was opened with my name fraudulently in XXXX XXXX XXXX XXXX XXXX with a balance of {$36000.00}. I didnt notice until about XXXX of XXXX when I received a call from the XXXX police department. 

XXXX XXXX XXXX XXXXXXXX XXXX XXXX was opened with my name fraudulently in XXXX on XX/XX/XXXX with a balance of {$930.00}. Ive tried disputing before, XXXX has unfairly denied as I am not sure who has opened this account. My identity has been compromised, and I have currently already filed for a new license and XXXX XXXX XXXX. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX  was opened with my name fraudulently in California on XX/XX/XXXX with a balance of {$630.00}. Ive also tried disputing before, XXXX XXXXXXXX XXXX has unfairly denied as I am not sure who has opened this account. My identity has been compromised, and I have currently already filed for a new license and XXXX XXXX XXXX. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX  was opened with my name fraudulently in California on XX/XX/XXXX with a balance of {$1000.00}. Ive also tried disputing before, XXXXXXXX XXXX XXXX has unfairly denied as I am not sure who has opened this account. My identity has been compromised, and I have currently already filed for a new license and XXXX XXXX XXXX. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX was opened with my name fraudulently in California on XX/XX/XXXX with a balance of {$550.00}. Ive also tried disputing before, XXXX XXXX XXXX has unfairly denied as I am not sure who has opened this account. My identity has been compromised, and I have currently already filed for a new license and Socials Security Card. 

I did not open these accounts and have not authorized any transactions on them. I have not received any correspondence or statements from these accounts, and I was only made aware of their existence when I checked my credit report. 

Furthermore, I have also learned that my driver 's license and social security card have been compromised. I have taken the necessary steps to report this to the relevant authorities and am in the process of obtaining new identification documents. 

I would like to request that you immediately close these accounts and take any necessary steps to prevent further unauthorized activity. I would also appreciate it if you could provide me with a copy of any fraudulent transactions that have occurred on these accounts. 

I would be grateful if you could also inform me of any additional steps I need to take to protect myself and my credit in the future. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX Lenders listed above are not handling my dispute in a fair and timely manner.

Company response to consumer: Closed with explanation