Consumer complaint received 2024-01-01
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: PA
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
My name is XXXX XXXX, and I am writing to bring to your attention some inaccuracies I have identified in the information pertaining to my account, specifically account XX/XX/XXXX XXXX. I recently obtained a copy of my credit report and observed discrepancies that require immediate attention and resolution. 

Upon reviewing the details of the account, I have noted the following discrepancies : * Balance Discrepancy : - According to the provided information, my account status is listed as " Account charged off. {$31000.00} written off. {$8400.00} past due as of XX/XX/XXXX. '' However, the balance mentioned is inconsistent with the original balance and the written-off amount. I kindly request clarification on how these figures were calculated and why there is a significant discrepancy. 

* Payment History Inconsistencies : - The payment history indicates missed payments and charge-offs for the months of XXXX, XXXX, and XXXX in XXXX, and throughout XXXX and XXXX. However, I have evidence of timely payments, and the last recorded payment date is listed as XX/XX/XXXX. If account is charged off why is it still reporting as a missed payment and a charge off is considered as taxable income for me the consumer and taxable income should not be reported on a credit report as per the IRS Publication 4681 Canceled Debts, Foreclosures, Repossessions, and Abandonments. I request this account be deleted for inaccuracies per 15 USC 1681 and update my records accordingly. 

* Terms Met Inconsistency : - The " Current / Terms met '' section suggests that the account is current and the terms have been met. However, the status indicates a charged-off account with a substantial past due amount. I seek clarification on how the account can be considered current while being charged off. This account should be deleted because of inaccuracies. 

Also per the FCRA as a federally protected consumer, I am opting out of any and all authorizations I the consumer may have given you, written and unwritten or verbal and nonverbal per 15 USC 6802. I also have never received a 1099 from XXXX XXXX and as per the IRS Publication 4681 Canceled Debts, Foreclosures, Repossessions, and Abandonments Canceled or forgiven debts may be considered taxable income, and the Internal Revenue Service ( IRS ) generally requires reporting of such income on your federal tax return. 

I am committed to resolving this matter amicably, and I kindly request your prompt investigation into deleting this account for discrepancies under 15 USC 1681. I understand the importance of accurate credit reporting and believe that rectifying these inaccuracies will contribute to a fair representation of my credit history. 

These inaccuracies should give more then enough reason to delete this account from my credit report. I appreciate your attention to this matter and request that you provide a written response within 30 days, as per the guidelines outlined in the Fair Credit Reporting Act ( FCRA ). Please consider this letter as a formal dispute, and I look forward to a timely resolution. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief