Consumer complaint received 2023-05-08
Company: ProCollect, Inc.
State: OK
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
This is a completely false, fraudulent bill that the apartment complex, XXXX XXXX at XXXX, in which i voluntarily, and anxiously moved out of due to being completely uninhabitable because landlord refused to fix dangerous electrical wiring issues, along with from the day I moved in approximately 2 yrs ago now, the landlord refused to fix the heating and air-conditioning, so for months after repeatedly very nicely and respectfully asking them to fix these things and them even visually inspecting and knowing these issues were valid and true and making them fully aware i have a serious health condition known as XXXX, in which is directly triggered by overheating, and any severe weather conditions, and definitely can cause me dangerous XXXX and a high possibly of death from them. I have experienced many life altering siezures at that apartment directly because of them not caring and falsely wrongfully forcing me to suddenly move out because they knew they were in the wrong. The dangerous electrical wiring could've set my unit on fire. I have planned on bringing a major lawsuit against them for the uninhabitable living conditions, along with completely discriminating against me for my health condition and repeated asking to do what was right by fixing these dangerous life threatening issues and also listed in the OK landlord tenant Act of 1970. And due to them totally being cruel and trying to keep my belongings, in which they did and threw almost all of my entire belongings away after me begging them to let me move them out right away. Many of my belongings were stolen by thier property manager and maintenence crew. As public records indicate... I never owed them a penny and never had a judgment against me and I had paid them in full even though at court I was forced by them to quit my lease or be evicted. So I quit and case was dismissed and disposed. Then now for 2 yrs I've repeatedly disputed these 2 false huge bills they've ruined my credit with falsely and cost me severe hardships financially because I can not hardly get any loans now due to it. I couldn't even have my XXXX young children come there for thier visits due to these unhealthy living conditions. I can not get that year of important moments back with my son and daughter who weee only 4 and 7 years old. I was in that apartment approximately 7 or 8 months because I signed a year lease. Also I'm suing them for refusing to give me back my several hundreds of dollars deposit and I never tore up anything, and it was even kept immaculately clean even cleaner than when i movedin and the apartmentwasnt cleaned at all. I have all the pictures and emails and recordings to win my lawsuit, after I'll be waiting in a long line behind many other previous tenants from several yrs lined up come to find out with same type issues as mine. Also when I was trying to beg them to let me have my belongings from the moment I returned back there after court, they refused and locked me out illegally and locked my friend 's service dog intentionally inside with no power or water in extreme heat leaving him to die knowing that and laughing in my face about it while i was in tears begging them to open the door to get the dog out with me upset standing there. The 25 yr old property manager with inappropriate daily dress attire and unbrushed blue dyed hair, told me it wasn't her problem. I'm still in disbelief. Then she tried to get my uhaul towed off with me loading my belongings inside it same day. I've never encountered that level of evilness and hostility when I did absolutely nothing wrong to deserve it. I'm awaiting my day in court. I definitely need other tenants to be aware and steer clear of that place.Also, a couple of days after I had demanded my deposit back is when they created this wierd fake paper with a picture of standing in someone elses apartment with the manager purposefully making sure her face was cropped out of it standing beside some black trash bags harrasingly saying she was throwing out my belongings, but those bags were never mine or in my apartment when i returned in there! They lied about everything and worked very hard to try to cover it up, but did a horrible amature job lol. I solemnly will testify under oath on the Bible to God Himself to every word of this being accurate and true! 
Thank you very much for listening to my complaint, and sincerely appreciate your time. Youve helped me alot just letting me finally tell about this. Thank you for your service! : )

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation