Consumer complaint received 2018-10-03
Company: AMERICAN EXPRESS COMPANY
State: NY
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-issue: Card was charged for something you did not purchase with the card

Complaint:
REfer to various complaints since AMEX fails to address that I was scammed by various individuals that was a well thought out scam, starting with them paying off my credit card of XXXX with stolen bank information.. if STOLEN bank information was not put onto my card to pay off my charges all of these issues would not be addressed today.. Since these banks were broken into this is what caused these issues ... 

I had addressed the XXXX dollar charge that was fraud that was viewed by the police and the FBI.. This charge is FRAUD.. I did not order nor have anywhere that XXXX of sewer surveillance could be used. I have been set up and this is fraud ... They got my drivers license, my passport all without my authorization and you can see that this is not my signature, my name, my street address In addition, as per the attached letter there was also a charge of $ XXXX in toilet seats that if the person who charged them XXXX was to be spoken to, he too was instructed as per the same type of scandal. He was given fraudulent documents as was later presented to me. 

Here are the documents to show that this is FRAUDULENT DOCUMENTS. For all I know AMEX has people in the inside of their bank that is allowing this fraud to take place ... They go back and forth with these XXXX charges .... The police department stated this was fraudulent documents One last item, as AMEX denies any wrong doing they allowed the XXXX charge for toilet seats to go on for many months believing the vendor over me, however hopefully this has been resolved. However, there remains one last item with AMEX that to this day is still not resolved with regards to about XXXX in charges to XXXX. AMEX states they paid XXXX and XXXX claims they never received payment after AMEX internal fraud division in XXXX misunderstood what was stated to them and as a result they pulled back all of my charges that were paid in full to both XXXX and XXXX. XXXX finally got resolved and XXXX is still out their monies Here are the documents to show that this is FRAUDULENT DOCUMENTS. For all I know AMEX has people in the inside of their bank that is allowing this fraud to take place ... They go back and forth with these XXXX charges .... The police department stated this was fraudulent documents This is fraudulent signature this is not my signature. I sign my name XXXX XXXX XXXX, XXXX or XXXX XXXX XXXX XXXX  This is an electronic signature that is not valid. 
Look at my stolen passport my middle name is XXXX and you can see that my signature is signed by the name XXXX ... you can see this is not MY SIGNATURE They spelled by town incorrectly XXXX XXXX not XXXX, XXXX XXXX is always spelled Road I would never sign my name electronically as XXXX XXXX XXXX  it would be XXXX XXXX XXXX, XXXX. 
I would never purchase toilet sears as I do not own any place to put these toilet seats Look at the authorization XXXX this is not XXXX these are all made up invoices and fraudulent documents. Unfortunately, when I got XXXX recorded the phone message was re-recorded over but you can hear that he states he was defrauded. how did he get these documents? this is not my signature. I do not own hospitals, etc. Read what was in the red. this was all FRAUD ... .. I never authorized any purchase. when I found out it was fraudulent I told AMEX and then they stated it was a dispute. You can see that these documents are ALL FRAUDULENT and therefore now AMEX is involved in a FRAUD. this whole this is a FRAUD and should be written against someones E & O policies thank you XXXX XXXX XXXX, XXXX. 
XXXX/XXXX 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, New York XXXX ( Phone XXXX ext. XXXX XXXX Fax XXXX + E-Mail XXXX : Web XXXX XX/XX/2018 XXXX XXXX XXXX Mail - XXXX https : XXXX? XXXX & XXXX & XXXX & XXXX & XXXX & XXXX % XXXX XXXX I spoke to this person and he tells me that he never made the purchases, that he was instructed by XXXX that he is to pay three people and this fraudulent document were provided by XXXX As stated these were fraudulent documents submitted by a third party. This was not authorized by me, signed by me. Look at the XXXX. not XXXX I do not sign my name XXXX XXXX XXXX  do not sign it XXXX XXXX XXXX. My name would be XXXX XXXX XXXX, XXXX. or XXXX XXXX XXXX, XXXX. My town is misspelled. this was not submitted nor authorized by me. As stated this person sent me back these documents and my passport and my drivers license. These are attached and you see how I sign my name. I never sign the back of my credit card to eliminate my signature to ever be copied. 
You will see an attachment that shows what the perpetrator the Vendor sent to me that allowed me to understand how they were able to charge AMEX, They submitted fraudulent invoices and they also had my passport and drivers license that was not authorized to be used nor received on my behalf. The XXXX me of my assets.

Company response to consumer: Closed with explanation