Consumer complaint received 2022-11-23
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State: CA
Product: Checking or savings account
Sub-product: Checking account
Issue: Managing an account
Sub-issue: Problem using a debit or ATM card

Complaint:
On or about XX/XX/XXXX, XXXX disclosed a massive data breach in which I was personally affected by. Since then, I have suffered from identity theft. Comes, XXXX of XXXX, I applied for EDD ( Unemployment ), in which we were issued Bank of America debit cards. I realized their were fraudulent charges on my debit card. I notified bank of America immediately upon realizing the charges had occurred. I was issued a refund. I then received a notice that an investigation had taken place and their were NOT any fraudulent charges and that I would have to pay the amount of roughly {$1200.00} back. This was debited from my account. However, the charges were fraudulent and had a proper investigation been done they would have known that. Bank of America is also reporting an account that is NOT mine, and has someone else 's social security number attached to it. They were notified via XXXX, XXXX, XXXX, and XXXX XXXX XXXX XXXX XXXX XXXX. They have failed to respond, remedy the situation, or remove invalid accounts and defamatory information from my profile. This has severely impacted my business and my personal lines of credit, and day-to-day living. There is defamatory information being linked to my file which is stopping me from opening any bank accounts. I do not fraud people or companies. I work hard for everything. I have had my identity stolen and had to get an IP number with the IRS, suffered extensive damages, humiliation, credit denials and more for something that is inaccurately being reported. I have asked for full disclosure of contracts, I have asked for accounts payable/receivable, all 1099 's and all evidence to which I wasn't provided with any information that I asked for. 
Fraudulent charges related to Bank of America Account : XXXX ) XXXX {$0.00} XXXX ) XXXX {$4.00} XXXX ) XXXX {$56.00} XXXX ) XXXX {$51.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$14.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$51.00} XXXX ) XXXX {$55.00} XXXX ) XXXX {$71.00} XXXX ) XXXX {$14.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$56.00} XXXX ) XXXX {$55.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$59.00} XXXX ) XXXX {$23.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$100.00} XXXX ) XXXX {$14.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$24.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$56.00} XXXX ) XXXX {$55.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$59.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$23.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$5.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$3.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$32.00} XXXX ) XXXX {$14.00} XXXX ) XXXX {$55.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$56.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$59.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$23.00} XXXX ) XXXX {$10.00} XXXX ) XXXX {$11.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$27.00} XXXX ) XXXX {$11.00} XXXX ) XXXX {$9.00} XXXX ) XXXX {$0.00} XXXX ) XXXX {$23.00} XXXX ) XXXX {$1.00} XXXX ) XXXX {$59.00}

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation