Consumer complaint received 2023-12-06
Company: MRS BPO, LLC
State: SC
Product: Debt collection
Sub-product: Telecommunications debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
Authorized representatives : XXXX XXXXXXXX XXXX XXXX, XXXX XXXXXXXX XXXX XXXX, XXXX XXXXXXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX of MRS BPO, L.L.C., are demanding {$290.00} with the intentions of damaging my credit files if not received in their version of a timely manner. 

Per the XXXX XXXX XXXX MRS BPO , L.L.C., is a corrupt debt collection company whom refuses to provide authorized representatives when aiming to negotiate an alleged debt. 

Upon checking my credit report an unknown authorized representative of MRS BPO, L.L.C., flagged my credit files with unverified collection activity on XX/XX/2023 MRS BPO, L.L.C., decided not to honorably submit their demand for funds through the XXXX XXXX XXXX to allow me to properly dispute their claim of {$290.00} I did not authorize XXXX XXXX, XXXX XXXX, XXXX XXXX, or XXXX XXXX access to my social security number to damage my credit files. 

MRS BPO, L.L.C., are debt collectors demanding a debt on behalf of XXXX. I have not received goods or services from MRS BPO, L.L.C. 

I am formerly requesting XXXX  to provide authentic contractual agreements stating the equitable exchange of goods or services to me ; along with a permissible purpose to MRS BPO, L.L.C., releasing my private information.

MRS BPO, L.L.C., is not an honorable or honest business that allows their alleged clients the opportunity to defend themselves. There are no contracts in place to support we have agreed to honorably conduct business and I do not agree to pay/tender anything to MRS BPO, L.L.C., on behalf of XXXX  at the expense of my private information being on display to whomever. 

I am not a party to any agreements MRS BPO, L.L.C., may or may not have with XXXX  I am not responsible for MRS BPO, L.L.Cs purchase / transfer from XXXX. 

Present authentic contractual agreements proving MRS BPO, L.L.C., and I have agreed to honorably conduct business. I do not agree to pay/tender anything to MRS BPO, L.L.C., on behalf of XXXX. 

MRS BPO, L.L.C., are prime examples of debt collectors that abuse their authority in efforts to force consumers to pay debts that they have no first -hand knowledge of. 

I have contacted XXXX in efforts to clear this matter with the original creditor. I would like to know the name and number of the authorized representative that released my detailed private information to MRS BPO, L.L.C.

MRS BPO, L.L.C., does not have my permission to contact me on my private phone line attempting to negotiate debts that do not belong to me. All calls are recorded for my safety. 

MRS BPO, L.L.Cs reply outside of the CFPBs portal, must be delivered via the XXXX XXXX XXXX. If the envelope is not properly stamped by the postmaster ; it will be returned to sender due to mail code violations. I will upload proof of return to sender if necessary. Please abide by all mail codes. 

I have included all proof in the attachments.

Company public response: Company disputes the facts presented in the complaint
Company response to consumer: Closed with non-monetary relief