Consumer complaint received 2022-11-17
Company: Foris DAX, Inc.
State: MN
Product: Money transfer, virtual currency, or money service
Sub-product: Foreign currency exchange
Issue: Fraud or scam

Complaint:
XXXX ) I was contacted by a XXXX XXXX XXXX in XXXX on XX/XX/XXXX. A group of people was involved and there were over hundreds of members. One of them was a lady named XXXX ( XXXX ) who constantly contacted me via XXXX and asked if I signed up for forex trading with XXXX XXXX XXXX. I was told over the phone by XXXX XXXX XXXX XXXX XXXX that they work with XXXX and said that they would not do any illegal work. ( other contacts are XXXX XXXX, XXXX XXXX XXXX XXXX XXXX ). After convincing me that they work with XXXX. I searched and crypto.com was a legit business. Then XXXX asked me to transfer the money into XXXX where I was told that she would help me make money by XXXX XXXX ( buy XXXX from XXXX  and made me invest into XXXX ). They first asked me to use my XXXX XXXX debit card to transfer the money into XXXX but my XXXX  XXXX debit card was denied. They made me walk through over the phone to transfer the fund into XXXX. They said that they would give me a 50 % bonus when I would sign up. Many people in the group shared their earnings through XXXX  trading. It sounded the transaction realistic. Then they made me transfer {$51000.00} ( made me wire transfer {$42000.00} from XXXX XXXX bank on XX/XX/XXXX, and {$9000.00} on XX/XX/XXXX from XXXX XXXX  ) acting like they are crypto.com people. All transfer screen shots available as needed. 

a. Before the money went through a wire transfer to XXXX XXXX XXXX, I had entered all the required information and had not submitted it because I wanted to check the authenticity of XXXX but somehow it got sent without my knowledge. I explained this situation to XXXX XXXX XXXX. XXXX XXXX confirmed that it was I who sent the money. Then I called to reverse the wire transfer but no one was available to respond. When I talked to XXXX at XXXX XXXX on XX/XX/XXXX, he told me that there is no way to recall the wire transfer. 

XXXX XXXX XXXX XXXX XXXX, XXXX made me download XXXX XXXX ( XXXX ) app on my XXXX and set up my account step by step. Then she also made me register step by step into their account XXXX They said that both the app and XXXX are interchangeable. XXXX said nothing to worry about the XXXX transaction and said that I would lose nothing because they were giving me a 50 % bonus and they continue to make me money into my account. On XX/XX/XXXX, the last profit was {$12000.00}. 

XXXX ) When the balance reached {$160000.00} as of XX/XX/XXXX, I asked XXXX to help me transfer my profit into XXXX because I wanted to withdraw my profit. I called XXXX and asked for the money to be deposited into my XXXX. She said I would have to pay 35 % tax before I could get the money back. I said paying tax is my responsibility and she said she works for XXXX XXXX XXXX XXXX XXXX ) and she needs to follow his guidelines and instruction else she would get fired. I asked them to send me their legal documents. She didnt respond. She asked me to bring another {$35000.00} as tax money and she would help me reach {$200000.00} and withdraw all the money I had. I said I would withdraw {$66000.00} to bring another {$100000.00} but she rejected and she disappeared. I was able to contact XXXX but she never responded. 
XXXX ) On XX/XX/XXXX, I was not able to contact anyone then I took some screenshots of my account in both XXXX and XXXX that show what my account looked like. The website was not working and then my XXXX account showed XXXX balance from {$160000.00} I had. 

XXXX ) I contacted both XXXX XXXX and XXXX XXXX  about the fraudulent transaction multiple times. Both said finally that they cant reverse because the money was not available where the money went to which was XXXX  XXXX ) I contacted XXXX multiple times to help me reverse the transfer being made to XXXX  They also finally said that I would need to reach out to the local authority. I contacted XXXX for a refund. They denied refunds saying that they cant do anything because the money was transferred through blockchain technology. Then I called XXXX XXXX XXXX  ( routing no : XXXX and a/c no : XXXX, Tel : XXXX ) who received {$42000.00} from my XXXX XXXX XXXX  where XXXX XXXX was told that the money was gone and cant reverse the wire transfer. Then I called XXXX XXXX  and replied the same thing that they cant reverse the money. Then I called XXXX House of Representative XXXX XXXX for help. His office assistance, XXXX ( XXXX ) suggested to contact XXXX  Attorney Generals Office but I got a response on Friday, XX/XX/XXXX to contact the local office or contact XXXX. XXXX. 

The case was filed with local police office ( CASE ID : XXXX ) XXXX. What date did you first become aware of the identity crime? XX/XX/XXXX XXXX. When did the fraudulent activity begin? XX/XX/XXXX XXXX. What are the full name, address, birth date, and other identifying information that the fraudulent activity was made under? XXXX group XXXX XXXX XXXX. The key players are XXXX XXXX, XXXX, XXXX ( XXXX XXXX XXXX XXXX, XXXX ( XXXX this person is reachable but keep saying its the wrong number, sir XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ). None of the other people responded and they turned down their website. XXXX The XXXX XXXX, XXXX  police officer, XXXX XXXX responded by saying they can't do anything if XXXX is not helping. I was suggested to contact XXXX and XXXX XXXX XXXX  which I will do today. 

The last conversation with XXXX and the local police officer as follows : XXXX XXXX XXXX XXXX XXXX  ( 2 minutes ago ) to XXXX, XXXX XXXX XXXX, Can you please tell me who owns this wallet address that my money was withdrawn to? 

XXXX. 

Thank you! 

XXXX XXXX XXXX XXXX XX/XX/XXXX, XXXX PM ( 3 days ago ) to XXXX Thank you for your response and I appreciated it. 

XXXX is saying they responded to the authorizes but they are not giving me any information. Can you please send me what they responded to you with? Then I will take the next steps as you advised. 

Thank you! 


XXXX XXXX XX/XX/XXXX, XXXX XXXX ( 4 days ago ) to me XXXX  XXXX, As stated in several prior emails I am unable to offer any further assistance. On a local level, due to the delay in reporting, we are unable to further investigate this. Just to say again, there is nothing further we are able to do on our end. 

If crypto.com is no longer providing assistance to you than I am unsure where to direct you to next exactly. A quick search online indicated that possibly reporting this to the FBIs internet crime and complaint center ( https : XXXX ) or the Federal Trade Commission XXXX XXXX XXXX XXXX XXXX XXXX  ) are your most likely options. 

Again, on our end here, our case is closed as there is nothing further we are able to investigate. 

Best of luck with everything. 


From : XXXX XXXX XXXX Sent : Saturday, XX/XX/XXXX XXXX XXXX  To : XXXX XXXX XXXX Subject : Need help for the next step Hello XXXX XXXX! I appreciated your time and effort trying to help me out. Please share the information that they said to you. Please see the attachment. Also, I had sent you an email requesting what I should do for the next step.

Company response to consumer: Closed with explanation