Consumer complaint received 2021-03-20
Company: FREEDOM FINANCIAL NETWORK
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit repair services
Issue: Fraud or scam

Complaint:
Dear sir or madam : Last year the SBA approved me for a loan for my small business. It was $ XXXX. I used that money to pay for business expenses. I was already having a difficult time but found freedom debt relief as a money saving alternative for myself and the mother of my son- we were promised a {$10000.00} savings of our combined {$28000.00} debt.On their webpage they advertise 15-35 % settlement of debt but the reality is the confuse and mislead, cheat and extort hardworking citizens who dont take advantage of the system. All together they have drafted from my bank account almost {$21000.00} and insist on more while the debt is still mostly there. Please go into my account at FREEDOM DEBT RELIEF DASHBOARD AND LOG IN. 
XXXX XXXX # XXXX I find out that at least 2 of my bank creditors written off the debt but XXXX XXXX AND XXXX, debt consultants have charged me 60 % of the inflated debt amount after late fees, office fees. And then I get hot with their settlement fees which equates to thousands of dollars. I also find that they bait and switch fees around and then charge 3-4 times over the course of months. 

As I told the FTC last month, I lost everything and almost committed XXXX. I dont have much money and then I find out I dont have a family either. All at the same time and the worst part is that my eldest son only passed away 2 years ago Dear sir or madam : Last year the SBA approved me for a loan for my small business. It was $ XXXX. I used that money to pay for business expenses. I was already having a difficult time but found freedom debt relief as a money saving alternative for myself and the mother of my son- we were promised a {$10000.00} savings of our combined {$28000.00} debt.On their webpage they advertise 15-35 % settlement of debt but the reality is the confuse and mislead, cheat and extort hardworking citizens who dont take advantage of the system. All together they have drafted from my bank account almost {$21000.00} and insist on more while the debt is still mostly there. Please go into my account at FREEDOM DEBT RELIEF DASHBOARD AND LOG IN. 
XXXX XXXX # XXXX I find out that at least 2 of my bank creditors written off the debt but XXXX XXXX AND XXXX, debt consultants have charged me 60 % of the inflated debt amount after late fees, office fees. And then I get hot with their settlement fees which equates to thousands of dollars. I also find that they bait and switch fees around and then charge 3-4 times over the course of months. 

As I told the FTC last month, I lost everything and almost committed XXXX. I dont have much money and then I find out I dont have a family either. All at the same time and the worst part is that my eldest son only passed away 2 years ago. 

.I asked them several times to refund my money because the social security number which they requested I upload to them was inputted wrong from the beginning. Instead they have been trying to draft money from me daily which incurs a {$35.00} nsf fee which I know they are doing on purpose. 
Please help me. I dont have anyone else To turn to. 
Thank you XXXX XXXX XXXX XXXX XXXX XXXX P.S. XXXX XXXX child support says I owe them thousands of dollars when I was on vacation With my ex and my son. The withheld money from my paychecks and I end up quitting because I was embarrassed made to be like a dead beat dad. All the while I was taking care of all of them and on vacation together. I have pictures and family Members to verify but XXXX XXXX county child support services wont accept that kind of proof that their dept needs to void what I owe which was handed out by them, and to her. 
2 parties cant support the same individual was what I was told as I kept doing what I had been doing for the last 4 years. And that is taking care of business We live in a great and proud country. I worked 100 hour weeks all that time. This is an outrage! And now child support has me in collections as a LOAN??? 
Authorized by whom??

Company response to consumer: Closed with explanation