Consumer complaint received 2023-01-15
Company: Experian Information Solutions Inc.
State: TN
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXXXXXX Date of Birth : XX/XX/XXXX SS # : XXXX Experian XXXX XXXX XXXX XXXX, XXXX XXXXXXXX XX/XX/XXXX Re : Letter to Remove Inaccurate Credit Information To Whom It May Concern : I received a copy of my credit report and found the following item ( s ) to be in error : 1. The following personal information is incorrect Former : XXXX XXXX XXXX. The following personal information is incorrect Also Known As : XXXX XXXX 3. The following personal information is incorrect Previous Address ( es ) : XXXX XXXX XXXX XXXX XXXX  XXXX 4. The inquiry was not authorized XXXXXXXX XXXX Date of inquiry : XX/XX/XXXX Please investigate and delete from my credit report. 5. The inquiry was not authorized XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX Please investigate and delete from my credit report. 6. The inquiry was not authorized XXXX XXXX Date of inquiry : XX/XX/XXXX Please investigate and delete from my credit report. 7. The inquiry was not authorized XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX Please investigate and delete from my credit report. 8. Validate Account XXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 9. Validate Account XXXX XXXX XXXX  Account Number : XXXX Please investigate and delete from my credit report. 10. Validate Account XXXX XXXX XXXX  Account Number : XXXX Please investigate and delete from my credit report. 11. Validate Account XXXXXXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 12. Validate Account XXXX XXXX XXXX  Account Number : XXXX Please investigate and delete from my credit report. 13. Validate Account XXXX Account Number : XXXX Please investigate and delete from my credit report. 14. XXXX Account XXXX XXXX  XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 15. Validate Account XXXX XXXX  XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 16. Validate Account XXXX XXXX XXXX  Account Number : XXXX Please investigate and delete from my credit report. 17. Validate Account XXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. 18. Validate Account XXXX XXXX XXXX Account Number : XXXX Please investigate and delete from my credit report. By the provisions of the Fair Credit Reporting Act, I demand that these items be investigated and removed from my report. It is my understanding that you will recheck these items with the creditor who has posted them. Please remove any information that the creditor can not verify. I understand that under 15 U.S.C. Sec. 1681i ( a ), you must complete this reinvestigation within 30 days of receipt of this letter. Please send an updated copy of my credit report to the above address. According to the act, there shall be no charge for this updated report. I also request that you please send notices of corrections to anyone who received my credit report in the past six months. Thank you for your time and help in this matter. Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation