Consumer complaint received 2018-12-26
Company: I.Q. DATA INTERNATIONAL, INC.
State: VA
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was paid

Complaint:
Hi, I am raising this complaint with VERY LESS CONFIDENT whether the problem will resolved or not. Because i have tried to resolve this problem with all possible way. I do not have any more energy to go further actions ( e.g. lawsuit ) even if this issue is not resolved. I am thinking you are the final spot. or otherwise I will LIVE up with this problem forever. 

I am completely fed up, frustrated and stressed due to this. I came here only because i am abused and harassed by two parties.One is  apartment management and another is Debt collection agency. Both of this parties are responsible my credit report damage. 

I have stayed in the XXXX XXXX XXXX from XX/XX/2018 to XX/XX/2018. i owed the bill amount {$320.00}, When i moved out from the apartment. They didn't properly informed me by sending bill to mail/email address about this amount even though i have provided all the information ( email and mail addresses ). The send this bill to debt collection agency ( XXXX XXXX XXXX ) even before informed me. 

I realized i have this debt only after i inquired to apartment leasing about my deposit amount. This is first stage i fed up. 

After that i have given the check to leasing office with the payment amount of {$320.00} on XX/XX/2018. I thought everything is OVER NOW. But i got a call from " XXXX XXXX  XXXX '' on XX/XX/2018. They were asked me about the payment amount due {$320.00}. I told them, i have already paid the due on XX/XX/2018. But they said they have not received any communication from apartments. They asked the proof for payment and i sent an email to them with check image. Also i called apartments office and asked them to inform this paid debt to collection agency. They said they will inform to " XXXX XXXX XXXX ''. Now i realized everything is done. But it is NOT. 

The I Q Data Internal Inc ( " XXXX XXXX XXXX '' ) collection agency reported the amount {$320.00} to credit report agency as bad debt on XX/XX/2018. This is really SHOCKED for me which i have cleared the due amount on XX/XX/2018 itself and also informed payment to both parties ( Debt collection Agency and Apartment management ) on XX/XX/2018. 

I disputed the report to credit report agency. Now i started fighting again with I Q Data Internal Inc debt collections agency with all around the way i described above. I asked them to REMOVE the bad debt from my credit which i actually paid 2 months before on XX/XX/2018. 

But the final result i got today ( XX/XX/2018 ) from I Q Data Internal Inc is they will inform this bad debt as PAID/CLOSED status to credit report agency. I asked them REMOVE the report. They said they will not REMOVE the bad debt from my credit report and it is not their responsibility. 

My Question is, do i have to LIVE up with this bad credit report for 7 years? Which i have not really owed amount to anyone. I will provide more information on this if required. I have attached necessary documents here for your verification. 

I am severely fed up and stressed with this problem. 

Thanks

Company public response: Company believes complaint represents an opportunity for improvement to better serve consumers
Company response to consumer: Closed with non-monetary relief