Consumer complaint received 2023-09-04
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: CA
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Information belongs to someone else

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX SSN : XXXX XXXX : XX/XX/XXXXXXXX  Dear CFPB, I hope this letter finds you well. I am writing to file a formal dispute regarding numerous violations of the Fair Credit Reporting Act ( FCRA ) and related consumer protection laws. These violations have significantly impacted my life and financial well-being. 

Fair Credit Reporting Act ( FCRA ) Violations : 1. XXXX XXXX XXXX : Account number : XXXX Violation : Reporting Inaccurate Information ( FCRA Section 1681s-2 ( a ) ). 
Over a considerable period, XXXX XXXX XXXX has persistently reported inaccurate information on my credit report. They have falsely claimed that my account has been updated when no such updates have occurred. The same incorrect information is continuously being reported, and no changes have been made. This has caused immense frustration and anxiety as it negatively affects my creditworthiness and financial standing. 

Violation : XXXX XXXX XXXX Payments ( FCRA Section 1692e ). 
XXXX XXXX XXXX has also erroneously reported late payments on the aforementioned account. These incorrect late payments damage my credit history, making it challenging to secure loans and financial opportunities. It has even impacted my ability to secure housing, as landlords often run credit checks. 

Identity Theft and Unauthorized Inquiries : I have discovered several unknown accounts on my credit report, including those held by : 2. XXXX : Account number : XXXX Violation : Presence of an unknown account that I never had any business relationship with. This suggests potential identity theft. 
3. XXXX  : Account number : XXXX Violation : Presence of an unknown account that I never had any business relationship with. This suggests potential identity theft. 
4. XXXX : Account number : XXXX Violation : Presence of an unknown account that I never had any business relationship with. This suggests potential identity theft. 
5. XXXX XXXX  : Account number : XXXX Violation : Incorrectly reporting payment status, balance, comments, payment history, and account number. Requesting verification or removal. 
6. XXXX XXXX : Account number : XXXX Violation : Presence of an unknown account that I never had any business relationship with. This suggests potential identity theft. 
Unauthorized Credit Inquiries : I have also discovered multiple unauthorized credit inquiries on my credit report, including those made by : 7. XXXX XXXX XXXX | XX/XX/XXXX : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
8. XXXX XXXX XXXX | XX/XX/XXXX : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
XXXX. XXXX XXXX XXXX | XX/XX/XXXX : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
XXXX. XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
11. XXXX XXXX | XX/XX/XXXX : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
12. XXXX XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
13. XXXX XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
14. XXXX XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
15. XXXX XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
16. XXXX XXXXXXXX XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
17. XXXXXXXX XXXX XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
18. XXXX XXXX XXXX | XX/XX/XXXXXXXX  : Violation : Unauthorized inquiry on my credit report. Request immediate removal due to potential fraud. 
Personal Impact : Allow me to share a personal story of how these violations have affected my life. Last year, I applied for a mortgage to fulfill my lifelong dream of owning a home. However, due to the inaccuracies and false late payments reported by XXXX XXXX XXXX, my mortgage application was denied. This was not just a financial setback but a heart-wrenching moment. My family and I had already emotionally connected with the idea of having our own home. 

The uncertainty and anxiety caused by these credit report inaccuracies have led to sleepless nights and constant worry about my financial future. My dreams and aspirations have been put on hold, and the stress has taken a toll on my health. I am left feeling helpless and trapped by the erroneous information on my credit report. 

Request for Enforcement of Legal Rights : In light of these violations, I implore the Consumer Financial Protection Bureau ( CFPB ) to enforce my legal rights. I request that you investigate these matters thoroughly and ensure that the creditors, particularly XXXX XXXX XXXX, promptly correct/update the inaccurate information on my credit report. I also insist that all unverified accounts, including those from XXXX, XXXX, XXXX, and others, be removed from my credit report immediately. 

I am hopeful that the CFPB will champion consumer rights and ensure that justice is served in this matter. Your assistance in rectifying these issues would not only alleviate my emotional distress but also empower me to rebuild my financial stability and pursue my dreams once more. 

Thank you for your attention to this matter, and I eagerly await your prompt response. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief