Consumer complaint received 2023-03-12
Company: Bread Financial Holdings, Inc.
State: MS
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
15 USC 1692 - Congressional findings and Declaration of purpose ( a ) Abusive practices : There is an abundant evidence of the use of abusive, deceptive, and unfair debt collection practices by many debt collectors. Abusive debt collection practices contribute to the number of bankruptcies, marital instabilities, loss of jobs, and invasions of individual privacy. 

Consumer was viewing consumer report ( XXXX ) and noticed an account reported on consumer by COMENITY BANK ANNTYLR in the alleged amount of XXXX dollars and XXXX cents in which the date reported is XX/XX/2023 when in fact this account is 7 years old. It also reports as a Collection and Charge-off when in fact an account can't have the status of both. As federal laws state : a consumer has a right to a fair and accurate consumer report. Account type also reports a balance of XXXX when in fact a charge-off has no collection balance because it has become a Tax write off in satisfaction of alleged debt. Age of account reflects 1 month which is a false statement when in fact this account is 7 years old. Per XXXX5 USC 1692a ( 6 ) ( f ) COMENITY BANK ANNTYLR violates consumers rights by falsely claiming that an alleged debt is owed to COMENITY BANK ANNTYLR by consumer arising out of a loan that was given through equal consideration by both parties and signed and agreed upon in bona fide agreement of both parties. COMENITY BANK ANNTYLR violates consumers rights by deception that COMENITY BANK ANNTYLR loaned consumer any money when in fact Banks can't loan any money. Per 15 USC 1692c : Communication in connection with debt collection ; COMENITY BANK ANNTYLR violates consumers rights by communication directly or indirectly without the Prior consent of the consumer. The term " Communication '' as defined in 15 USC 1692a ( 3 ) - the term Communication means the conveying of information regarding a debt directly or indirectly to any person through any medium. A " Person '' is defined by law as any entity, corporation, estate, trust, LLC, or individual. An " individual '' is defined by law as a Person. The term " Medium '' is defined by law as a means by which something is transfered or conveyed to the method of business communications. ( The alleged debt was transferred and conveyed to XXXX ). Per 15 USC 1692c ( b ) COMENITY BANK ANNTYLR violates consumers rights by communication with third party without the expressed consent of the consumer or without having express permission of a court of competent jurisdiction to remedy a post judgment. Per 15 USC 1692d COMENITY BANK ANNTYLR violates consumers rights through mental anguish by way of oppression, knowing that it would harm consumer, by the transference and conveyance of alleged debt to third party entity ( XXXX ) by publication to a consumer reporting agency for the advertisement for sale in order to coerce consumer into paying alleged debt without meeting the requirements of 15 USC 1681a ( f ) and 15 USC 1681b ( 3 ). Per 15 USC 1692e - False or misleading representation ; COMENITY BANK ANNTYLR violates consumers rights by the false representation of character, amount and legal status of any debt, services rendered where compensation may be lawfully received by a debt collector, the threat of taking action that can not legally be taken, forcing to become subject to any practice taken by COMENITY BANK ANNTYLR that was prohibited by law, the implication that the consumer committed a crime of conduct which disgraced the consumer, the distribution of written communication which was falsely represented to be a document authorized, issued or approved by any court, official or agent of the United States which creates false impression to it's source, authorization or approval, the false representation that documents are legal process. Per 15 USC 1692 ( f ) COMENITY BANK ANNTYLR violates consumers rights through unfair or unconscionable means to collect alleged debt which is a violation of this section, the collection of any amount unless such a amount was expressly authorized by the agreement creating the debt. Per 15 USC 1692g ( a ) ( 4 ) COMENITY BANK ANNTYLR violates consumers rights not notifying consumer of any judgment rendered against consumer in connection with any alleged debt. Per 15 USC 1692g ( c ) COMENITY BANK ANNTYLR violates consumers rights through failure of admissions by COMENITY BANK ANNTYLR that failure of the consumer to dispute the validity of any alleged debt May Not be construed by any court as an admission of liability to any alleged debt by the consumer. Per 15 USC 1692g ( e ) COMENITY BANK ANNTYLR violates consumers rights required by title 26, title V of Gramm-Leach-Billy Act [ 15 U.S.C 6801 et. seq. ] by participating as a Financial Institution and not taking the necessary precautions to protect the personal information and privacy of the consumer. Per 15 USC 1692i COMENITY BANK ANNTYLR violates consumers rights by lack of due process of law in failure of proper action and enforcement in a judicial district to show proof of which a signed contract by consumer is valid for sue. Per 15 USC 1692i ( b ) COMENITY BANK ANNTYLR violates consumers rights in which nothing in this subchapter authorized the bringing of actions to collect a debt

Company response to consumer: Closed with explanation