Consumer complaint received 2022-11-18
Company: Self Financial Inc.
State: OH
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
To whom it may concern : I received a statement from your company requesting of a payment from in the amount of {$110.00}. I am willing to pay off this account in the full amount of {$110.00}, together with your assurance that you will accept payment in direct and immediate exchange for the original instrument of indebtedness in its original form. Your company has wrongfully taken my {$500.00} from my self credit builder account, I did not authorize this transaction and it is theft. Per your arbitration agreement, any and ALL disputes will be settled through arbitration, not by stealing funds from other sources. 
According to 12 U.S.Code 83, " No national bank shall make any loan or discount on the security of the shares of its own capital stock ''. No money, devices, or services were loaned by SELF FINANCIAL/LEAD BANK to XXXX XXXX XXXX 
I request documentary evidence on account ending in XXXX, pursuant to 15 U.S Code 44 which states that it must include all documents, papers, correspondence, books of account, and financial and corporate records which involve all derives, assignees, hypothecations in connection with my all-caps name. I require this clarification in order to address the billing error for the amount shown in Exhibit ( A ). I need clarification as to who funded the account and how much is owed according to the journal and ledger entries from the date of opening of this account as described in IRS Publication XXXX as the XXXX On the public and private side showing accounts receivable and payable. 
I need clarification as to why you are reporting certain information on my credit report. Please review the account. You have my account reporting as Charged off to the credit reporting agencies, restricted in app, yet you report a monthly payment? Delete this account immediately for inaccurate reporting or reopen my account and report as paid. 
The FCRA and Regulation V violations include the following : ( XXXX ) Respondent failed to promptly update and correct information it furnished to Consumer Reporting Agencies ( CRAs ) that it determined was not complete or accurate, and continued to furnish this inaccurate and incomplete information, in violation of the FCRA 623 ( a ) 2 ), 15 U.S.C. 1681s-2 ( a ) X2 ) ; ( 2 ) Respondent furnished information to CRAs about severely delinquent or charged-off accounts but failed to furnish Dates of First Delinquency ( DOFDs ) for those accounts, in violation the FCRA {$620.00} ( a ) X5 ).

15 U.S.C.1681s-2 ( a ) ( 5 ) ; ( 3 ) Respondent failed to modify or delete information disputed by consumers that Respondent found to be inaccurate, in violation of the FCRA 623 ( a ) ( 8 ) NE ) and 623 ( b ) ( 1XE ), 15 U.S.C. S 1681s-2 ( a ) ( 8 ) NE ) and ( bX1 ) ( E ) ; ( 4 ) Respondent lacked reasonable procedures to respond to notifications from CRAs indicating previously furnished information was the result of identity theft and therefore must be blocked from an identity theft victim 's credit report, and reported information to CRAs after consumers submitted identity theft reports at the address specified by Respondent for receiving such reports without subsequently knowing or being informed by the consumer that the information was correct, in violation of the FCRA 623 ( a ) ( 6 ), 15 U.S.C. 1681s-2 ( a ) ( 6 ) ; As far as damages, I have suffered statutory, actual and punitive damages. Statutory damages I am entitled to {$1000.00} per 15 USC 1681n ( a ) ( 1 ) ( A ).

As far as actual damages, I have suffered denials due to excessive chargeoffs per SELF FINANCIAL/LEAD BANK and Credit reporting agencies inaccurate reporting and failure to perform a reasonable investigation per 15 USC 1681o ( a ) ( 1 ). If SELF FINANCIAL/LEAD BANK and the credit reporting agencies wouldnt have falsely reported a wrongfully charged off account, then I would never have been denied in the exhibit attached.

Company response to consumer: Closed with explanation