Consumer complaint received 2023-09-27
Company: Experian Information Solutions Inc.
State: NC
Product: Credit reporting or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NC XXXX Re : Request for Investigation of Unauthorized Credit Inquiry. 

To whom it may concern : I am writing to dispute unauthorized inquiries on my credit report, along with inaccurate information such as names, and addresses. I retrieved a copy of my credit report from Experian, XXXX, and XXXX in which I had several different names that are not my legal name. I am requesting that these unauthorized names and, also known as ( AKA ) names be removed such as XXXX XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and/or any name that is not my legal name XXXX XXXX XXXX XXXX 
I am also reporting inaccurate address information that is also listed on my credit report such as XXXX. XXXX XXXX XXXX XXXX, Ny XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, NY XXXX XXXX. XXXX XXXX XXXX XXXX NC XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX. I am requesting that these unauthorized addresses be removed from my credit report. I am XXXX XXXX XXXX, I lawfully reside at XXXX XXXX XXXX XXXX XXXX, NC XXXX. 
I am writing to dispute the unauthorized inquiries on my credit report. I have XXXX hard inquiries that I did not authorize. I contacted the following creditors as listed on my report XXXX. XXXX. XXXX XXXX - XX/XX/XXXX ( XXXX ) XXXX XXXX. XXXX XXXX - XX/XX/XXXX, XXXX. XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XX/XX/XXXX, regarding the unauthorized inquiries and requested that they remove the inquiries from credit profile. We were told that these fraudulent inquiries would be removed, and they remain on my credit report. 

Currently, I am requesting that you launch an investigation into the inquiries by XXXX. XXXX. XXXX XXXX - XX/XX/XXXX ( XXXX ) XXXX XXXX. XXXX XXXX - XX/XX/XXXX, XXXX. XXXX XXXX XX/XX/XXXX ( XXXX ) XXXX XXXX. XXXX XX/XX/XXXX ( XXXX ) XXXX XXXX. XXXX XXXX XXXX XX/XX/XXXX ( XXXX ) XXXX XXXX. XXXX Mortgage XXXX XXXX XXXX, XXXX ( XXXX ) XXXX XXXX. XXXX XXXX, - XX/XX/XXXX ( XXXX ) XXXX XXXX. XXXX XXXX, XXXX XXXX XX/XX/XXXX, BYMAILONLY XXXX. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX, XXXX. XXXX XXXX XX/XX/XXXX, to determine who authorized it. 

If you find that my claim is true and the inquiries are invalid, I am requesting that those inquiries be removed from my credit report and an updated copy of my credit report be sent to the address listed above upon resolution of the investigation. 
This is a request for you to investigate the following " Unverified '' accounts listed below. According to the Fair Credit Reporting Act, 15 U.S.C. 1681 your company is required by federal law to verify through the physical verification of the original signed consumer contract any and all accounts you post on a credit report to assure maximum accuracy. Without proper verification by your company, anyone paying for your reporting service could fax, mail, or email in a fraudulent account. 
I demand to see a copy of the Verifiable Proof ( an original Consumer Contract with my Signature on it ) that you used to verify that the inquiries belonged to me the first time you reported the account on my credit report. Your failure to properly verify these inquiries has hurt my ability to obtain credit. Under the FCRA 15 U.S.C. 1681, unverified accounts must be promptly deleted. If you are unable to provide me with a copy of the verifiable proof that you have on file within 4 business days for each of the accounts listed below, then you must remove these accounts from my credit report. Please provide me with a copy of an updated and corrected credit report showing these things removed. 
If you find that the inquiries are valid, please send me proof, along with the description of your investigation procedures within 15 days of the closure of this dispute. Thank you in advance for your assistance with this matter. 

Kind regards XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief