Consumer complaint received 2020-07-31
Company: I.Q. DATA INTERNATIONAL, INC.
State: NV
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
XXXX XXXX XXXX Collection Account Number XXXX I talked to XXXX XXXX at ID Data XX/XX/XXXX about the XXXX XXXX XXXX XXXX which was {$1800.00} but, I am now told it is now {$2200.00}. She instructed me to send this dispute email to XXXX since this collection is not accurate and I demand this collection gets removed from my credit reports right away. I sent my first email with the below message XX/XX/XXXX and RECEIVED NO RESPONSE.

I sent a 2nd email XX/XX/XXXX which they finally said the acted on by sharing the email with XXXX XXXX XXXX  and that they would get back to me within 30 days and still NOTHING. Absolutely no response. It is now XX/XX/XXXX and I haven't received any responses from IQ data or the apartment. I demand the gov't step in and help me resolve this issue as this debt is not valid. 


EMAIL 1 Summary of my issue : I moved into XXXX XXXX around XX/XX/XXXX. I had so many issues with the property starting on day one that caused me a lot of very expensive health issues. If we can't get this resolved you will force me to hire an Atty and I will not only sue for the property being inhabitable and you guys destroying my credit but, I will sue to have the management company cover all of my medical bills incurred during my time living in the apartment. So I feel strongly this is in your best interest to resolve this immediately. 

The apartment smelled of pet urine, cigarette smoke, and possibly had mold. I notified the apartment management in person right away. I also made them aware that I am XXXX XXXX, and have XXXX  and that the smells triggered both of these health issues for me. Additionally, I had a water leak issue from my washer machine that took months to get the management company to fix. The apartment did absolutely nothing to remedy the environmental issues after several attempts. Then, I started having XXXX. This was new and my doctors were sure it was due to my unhealthy living situation and told me I needed to remove myself from the environment right away. This has been fully documented in my medical records. 


I was forced to move out on XX/XX/XXXX and I kept in contact with the management company through the whole process. It was my understanding I was given the approval to move out so you can imagine my surprise and frustration when I saw this bill show up as a collection on my credit reports. 

I look forward to hearing back that this collection was removed from my credit and it was resolved. 

Best regards, XXXX XXXX Dtaed XX/XX/XXXX Tenant 's Right to Break a Rental Lease in Nevada  Many tenants who sign a lease for their apartment or rental unit plan to stay for the full amount of time required in the lease, such as one year. But despite your best intentions, you may want ( or need ) to leave before your lease is upfor example, if youre a student at XXXX and only want to stay in your apartment for the period of time that school is in session. Or perhaps youre moving in with your boyfriend or girlfriend. Sometimes, you may need to move in order to be closer to your new job or an elderly parent who needs your help. 


Leaving before a fixed-term lease expires without paying the remainder of the rent due under the lease is called breaking the lease. Heres a brief review of tenant rights in Nevada  to break a lease without further liability for the rent. 
Tenant Rights and Responsibilities When Signing a Lease in Nevada  A lease obligates both you and your landlord for a set period of time, usually a year. Under a typical lease, a landlord cant raise the rent or change other terms, until the lease runs out ( unless the lease itself provides for a change, such as a rent increase mid-lease ). A landlord cant force you to move out before the lease ends, unless you fail to pay the rent or violate another significant term, such as repeatedly throwing large and noisy parties. In these cases, landlords in Nevada  must follow specific procedures to end the tenancy. For example, your landlord must give you five days notice to pay the rent or leave ( Nevada Rev. Stat. Ann. 40.251 ) before filing an eviction lawsuit. If you have caused substantial damage to the property, your landlord may give you an unconditional quit notice, giving you three days to move out. ( Nev. Rev. Stat. Ann. 40.2514 ). 
Tenants are legally bound to pay rent for the full lease term, typically one year, whether or not you continue to live in the rental unitwith some exceptions, as follows. 
When Breaking a Lease Is Justified in Nevada  There are some important exceptions to the blanket rule that a tenant who breaks a lease owes the rent for the entire lease term. You may be able to legally move out before the lease term ends in the following situations. 
You Are Starting Active Military Duty If you enter active military service after signing a lease, you have a right to break the lease under federal law. ( War and National Defense Servicemembers Civil Relief Act, 50 App. U.S.C.A. 501 and following. ) You must be part of the uniformed services, which includes the armed forces, commissioned corps of the national Oceanic and Atmospheric Administration ( NOAA ),  commissioned corps of the Public Health Service, and the activated National Guard. You must give your landlord written notice of your intent to terminate your tenancy for military reasons. Once the notice is mailed or delivered, your tenancy will terminate 30 days after the date that rent is next due, even if that date is several months before your lease expires. 
You Are 60 Years of Age or Older and Need to Move Because of Physical or Mental  Disability Under state law ( Nev. Rev. Stat. Ann. 118A.340 ) older ( 60 years of age plus ) tenants who must move  because a physical or mental disability may break a lease if they need care or treatment that can not be provided in the rental unit, provided that specified conditions are met ( such as giving proper written notice to the landlord ). 

If your landlord does not provide habitable housing under local and state housing codes, a court would probably conclude that you have been constructively evicted ; this means that the landlord, by supplying unlivable housing, has for all practical purposes evicted you, so you have no further responsibility for the rent. Nevada law ( Nev. Rev. Stat. Ann. 118A.360, 118A.380 and 118A.490 ) sets specific requirements for the procedures you must follow before moving out because of a major repair problem. The problem must be truly serious, such as the lack of heat or other essential service.The Rental Unit Is Unsafe or Violates Nevada  Health or Safety Codes Your Landlord Harasses You or Violates Your Privacy Rights Under state law in Nevada, your landlord must give you 24 hours notice to enter rental property ( Nev. Rev. Stat. Ann. 118A.330 ). If your landlord repeatedly violates your  rights to privacy, or does things like removing windows or doors, turning off your utilities, or changing the locks, you would be considered constructively evicted, as described above ; this would usually justify you breaking the lease without further rent obligation. 
You Are a Victim of Domestic Violence State law ( Nev. Rev. Stat. Ann. 118A.345, 118A.347, 118A.510 ) provides early termination rights for tenants who are victims of domestic violence, provided that specified conditions are met ( such as the tenant securing a valid protection order ). 
Landlords Duty to Find a New Tenant in Nevada If you dont have a legal justification to break your lease, the good news is that you may still be off the hook for paying all the rent due for the remaining lease term. This is because under Nevada law ( Nev. Rev. Stat. Ann. 118.175 ), your landlord must make reasonable efforts to re-rent your unitno matter what your reason for leavingrather than charge you for the total remaining rent due under the lease. So you may not have to pay much, if any additional rent, if you break your lease. You need pay only the amount of rent the landlord loses because you moved out early. This is because Nevada requires landlords to take reasonable steps to keep their losses to a minimumor to mitigate damages in legal terms. 
So, if you break your lease and move out without legal justification, your landlord usually cant just sit back and wait until the end of the lease, and then sue you for the total amount of lost rent. Your landlord must try to rerent the property reasonably quickly and subtract the rent received from new tenants from the amount you owe. The landlord does not need to relax standards for acceptable tenantsfor example, to accept someone with a poor credit history. Also, the landlord is not required to rent the unit for less than fair market value, or to immediately turn his or her attention to renting your unit disregarding other business. Also, the landlord can add legitimate expenses to your billfor example, the costs of advertising the property.

If your landlord rerents the property quickly ( more likely in college towns and similar markets ), all youll be responsible for is the ( hopefully brief ) amount of time the unit was vacant. 
The bad news is that if the landlord tries to rerent your unit, and cant find an acceptable tenant, you will be liable for paying rent for the remainder of your lease term. This could be a substantial amount of money if you leave several months before your lease ends. Your landlord will probably first use your security deposit to cover the amount you owe. But if your deposit is not sufficient, your landlord may sue you, probably in small claims court where the limit is {$10000.00}  in Nevada. 
More Information on Tenant Rights to Break a Lease Every Tenants Legal Guide, by XXXX XXXX and XXXX XXXX ( XXXX ) provides extensive legal and practical advice that every tenant needs, from move in to move out, including how to get your landlord to cancel your lease, plus dozens of forms and sample letters.

Company public response: Company believes it acted appropriately as authorized by contract or law
Company response to consumer: Closed with explanation