Consumer complaint received 2023-07-24
Company: Experian Information Solutions Inc.
State: PA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
Account number : XXXX XXXX XXXX This account being reported on my credit report is against my consumer rights and it causing so many financial burdens in my life. I have been trying to get this issue resolved for months now and I am tired of my rights being violated. I would also like to express and prove that there are inaccuracies on my credit report by providing XXXX XXXX and XX/XX/XXXX credit reports to show the errors. 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies : ( a ) Duty of furnishers of information to provide accurate information ( 1 ) Prohibition ( A ) Reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.According to the IRS Law, even if you did not receive a Form 1099-C, you must report cancelled debt as gross income on your tax return. The IRS defines a Charge-off as gross or ordinary income, by that being said it is fact that income does not get reported on the consumer report. The IRS clearly defines cancelled debt or a charge-off as income which proves that the reporting of this account is absolutely inaccurate.ThePrivacy Act of 1974 as amended 15 USC 552 ( a ) establishes a code of fair information practices that governs the collection, maintenance, use, and dissemination of information about individuals that is maintained in systems of records by federal agencies. A system of records is a group of records under the control of an agency from which information is retrieved by the name of the individual or by some identifier assigned to the individual. The Privacy Act prohibits the disclosure of a record about an individual from a system of records absent the written consent of the individual, unless the disclosure is pursuant to one of twelve statutory exceptions. The Act also provides individuals with a means by which to seek access to and amendment of their records, and sets forth various agency record-keeping requirements.The Privacy Act protects certain federal government records pertaining to individuals. In particular, the Act covers systems of records that an agency maintains and retrieves by an individuals name or other personal identifier ( e.g., social security number ). In general, the Privacy Act prohibits unauthorized disclosures of the records it protects. It also gives individuals the right to review records about themselves, to find out if these records have been disclosed, and to request corrections or amendments of these records, unless the records are legally exempt. Federal Trade Commissionsummary of the Privacy Act. Federal agencieshaveten days to either make the correction or to notify the requestor that the correction will not be made 5USC 552a ( d ). 15 U.S. Code 6801 - Protection of nonpublic personal information ( b ) Financial institutions safeguards. In furtherance of the policy in subsection ( a ), each agency or authority described in section 6805 ( a ) of this title, other than the Bureau of Consumer Financial Protection, shall establish appropriate standards for the financial institutions subject to their jurisdiction relating to administrative, technical, and physical safeguards ( 1 ) to insure the security and confidentiality of customer records and information ; ( 2 ) to protect against any anticipated threats or hazards to the security or integrity of such records ; and ( 3 ) to protect against unauthorized access to or use of such records or information which could result in substantial harm or inconvenience to any customer. 15 U.S. Code 6802 - Obligations with respect to disclosures of personal information. ( a ) Notice requirements. Except as otherwise provided in this subchapter, a financial institutionmay not, directly or through any affiliate, disclose to anonaffiliated third party anynonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section 6803 of this title.

( b ) Opt out ( 1 ) In general. Afinancial institution may not disclose nonpublic personal informationto a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party ; ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such third party ; and ( C ) the consumer is given an explanation of how the consumer can exercise that nondisclosure option.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation