Consumer complaint received 2018-03-20
Company: JPMORGAN CHASE & CO.
Product: Money transfer, virtual currency, or money service
Sub-product: International money transfer
Issue: Fraud or scam

Complaint:
SCAM : MONEY TRANSFER AND BANK TRANSFER I am not ashamed of what I am going to describe next. Most people would think, what happened to me when I made the deposits? I'm not ashamed to say that there was someone wanted saw my face? The truth is that I do not feel ashamed. Shame should feel who perpetrated the fraud, because is a delinquent. 
For this reason I want to report the fraud. Because I was not only a victim of fraud, but also emotional damage and stress. I trust in the effectiveness of the American justice and I have the firm certainty that I will recover my money and that any person who is responsible will be prosecuted. 
On XX/XX/XXXX I received an email entitled Employment Offer from XXXX XXXX XXXX <XXXX> from XXXX XXXX according to from Human Resources from XXXX XXXX XXXX whose phone number is XXXX XXXX XXXX. In which he typed that need me as an XXXX in the current oil and gas exploration going on XXXX XXXX XXXX, Texas, and United States. That my profile was found through the professional site XXXX and they wanted I send them my XXXX, Resume and Credentials to Support my qualification, to XXXX. 

* I never imagined that it was a swindle because the message had a contact number and I searched in XXXX but I did not find something to tell me that it was about a scam. 
I did no doubt my ability to work at a company as XXXX XXXX XXXX and I cheered myself to send him my XXXX on XX/XX/XXXX. 
On XX/XX/XXXX XXXX XXXX through XXXX answered me. On the message titled Re : Interview Form ( Application Update ) he said that they have received my XXXX and they are pleased with my qualifications and experience, and due to low voice quality in telephone interviews and communication problems, they have deemed it necessary for the interview to be conducted online to avoid inadequacies. Whereby he attach me a file titled INTERVIEW FORM PDF.pdf. 
*The file seemed very authentic and formal so I proceeded to fill it out and I sent it back to XXXX XXXX on XX/XX/XXXX. 
On XX/XX/XXXX XXXX XXXX sent me two files entitled CONTRACT AGREEMENT.pdf and EMPLOYMENT FORM.jpg in the message titled Re : CONTRACT AGREEMENT. I filled out the files and I sent back. 
On XX/XX/XXXX XXXX XXXX answered that he has received the two files and tells me that the next step required was apply for the Employment Authorization and Employment Eligibility Verification, that I have to contact the Immigration Lawyer/Consultant XXXX XXXX XXXX from the Department of Homeland Security ( phone number : XXXX XXXX XXXX and email : XXXX ). So I proceeded on XX/XX/XXXX. 
On XX/XX/XXXX XXXX XXXX <XXXX> He responded with the message titled Re : Employment Authorization and Employment Eligibility Verification, he typed : Dear. 
Regards to the conversation with the human resources dept. of your employing company ( XXXX XXXX XXXX ), based here in the USA concerning the processing and issuance of your Employment Authorization and Employment Eligibility Verification we confirm further details as follows. 
In order to commence the processing of your Employment Authorization and Employment Eligibility Verification here in the USA, you have to fill and complete the copy of the applicant and registration form in the attachment and return it by scan email along with the below identification documents : 1. COPY OF YOUR INTERNATIONAL PASSPORT. 
2. A PASSPORT SIZED PHOTOGRAPH ( COLORED OR BLACK & WHITE ). 
3. COMPLETED EMPLOYMENT AUTHORIZATION AND EMPLOYMENT ELIGIBILITY VERIFICATION FORMS AS ATTACHED IN THIS E-MAIL. 
You have to complete the registration form and send along-with pre-requisite Filling and processing fee as stated below : A. EMPLOYMENT AUTHORIZATION ( XXXX ) FILLING FEE = US {$490.00}. 
B. EMPLOYMENT ELIGIBILITY VERIFICATION ( XXXX ) FILLING FEE = US {$0.00}. 
C. COURIER/DISPATCH FEE = US {$150.00}. 
D. PROCESSING FEE = US {$300.00}. 
TOTAL : US {$950.00} ( XXXX XXXX and XXXX United States Dollars Only ). 
Payment is to be made Via XXXX XXXX, XXXX XXXX or Bank Wire Transfer and Payment slip is to be scanned along with every other filled form/documents. 
Below is the Payment Information. 
XXXX XXXX and XXXX INFO Receiver Name : XXXX XXXX Address : XXXX Texas BANK ACCOUNT INFO ( WIRE TRANSFER ) Bank Name : XXXX XXXX XXXX Account Name : XXXX XXXX Account No : XXXX XXXX XXXX Routing number : XXXX Swift code : XXXX Address : XXXX XXXX XXXX XXXX XXXX XXXX AZ XXXX USA. 
* I was very excited about the idea of being a member of the XXXX XXXX XXXX team, so I just thought about compliance with my new company. 
And I did the transfer on XX/XX/XXXX by XXXX, {$950.00} USD, from to XXXX XXXX. I attached the payment ticket with reference number XXXX, my passport, a passport size photography, and also I sent him back the forms XXXX & XXXX with my data. 
On XX/XX/XXXX XXXX XXXX typed that my application was not Accepted/Denied by DHS due I no Insurance provided. He typed that Applicants from XXXX now have to apply with an insurance policy from XXXX XXXX XXXX in United States, that he have checked with XXXX XXXX XXXX and the Insurance fee comes around $ USXXXX ( XXXX XXXX XXXX XXXX and XXXX United States Dollars ), that I filled the form and sent in return email with the payment information/slips. 
* Use a fraction of my savings to make the transfer and comply with one more requirement, and On XX/XX/XXXX I did the transfer of {$2500.00} USD by XXXX ( XXXX ) to XXXX XXXX. Keys : XXXX and XXXX. 
* It was bizarre because at the XXXX dont let me transfered no more than {$2500.00} USD in one month, XXXX did not warn me. So I asked aid my cousin. She transferred the rest. Now I Know Why. 
* And this way I complied one more time. I dont knew the great spider web that they were weaving me. 
On XX/XX/XXXX XXXX XXXX in an email message typed that the original documents had been sent to XXXX XXXX XXXX for their signature and stamp. 
On XX/XX/XXXX XXXX XXXX, he wrote that he required me that I make a payment of {$3700.00} ( 5 % of 3 months Advance salary ) to the U.S department of labor for the purpose of tax before the transfer of {$74000.00} ( 3 months advance salary ). " According to the company policy, my ability to make the payment would be a proof that I compliant to going to the United States of America after 3 months advance salary have been paid into my nominated bank account. 
*For demonstrate that they could trust me, I made the payment for the amount requested, which turned out to be {$3700.00} USD ( 5 % of {$74000.00} USD ). And I did again, On XX/XX/XXXX I transferred {$3700.00} USD this time to XXXX XXXX. For do it, I asked to my father and my cousin that their aid because at XXXX XXXX dont let me to do the transfer due I had reached the maximum limit to transfer. Key of XXXX : XXXX & Key XXXX XXXX ( XXXX ) : XXXX. 
On XX/XX/XXXX XXXX XXXX and XXXX XXXX told me through an email message that the last part of my employment process requires that I open an account Saving Bank with JPMorgan Chase Bank that I will must contact with XXXX XXXX XXXX XXXX ( XXXX ) from Chase Bank, phone XXXX XXXX XXXX. 
On XX/XX/XXXX I received a message from XXXX XXXX where say me that I require to open a bank account with {$8000.00} USD. So I state that I will cant to do the transfer but they insisted so much that I ended up making the bank transfer. Operation number : XXXX XXXX, amount {$8000.00} USD, from my bank to XXXX XXXX ( JPMorgan Chase Bank XXXX XXXX ), date and time XX/XX/XXXX, XXXX. 
On XX/XX/XXXX XXXX XXXX answered me that in 3 working days my bank account details will be ready from XX/XX/XXXX. 
*but it took 7 days and I did not hear from XXXX XXXX from JPMorgan Chase Bank , so On XX/XX/XXXX I wrote him, XXXX XXXX and he answered me, but was these day when told me that I needed to transfer XXXX USD additionally. 
*Was on XX/XX/XXXX when that everything was clear to me and I tried recover my money, trying to persuade, I told him that I would deposit the remaining {$2200.00} USD but before I had to pay a bank loan that I asked the bank to deposit the anticipated {$8000.00} USD. But I did not get my money back. 
*On XX/XX/XXXX I asked my bank to contact JPMorgan Chase and it did, but my bank already had no control over my money. 
On XX/XX/XXXX I went to Embassy of the United States in XXXX to request information about where I could report the fraud and they told me that on the page of the Federal Trade Commission, so it was on XX/XX/XXXX when I did the claim, the reference number is XXXX but even I dont receive answer. 
*Im so sorry all this because were all my savings funds, the effort of 4 years of my life..

Company response to consumer: Closed with explanation