Consumer complaint received 2021-12-23
Company: Paypal Holdings, Inc
State: CA
Product: Money transfer, virtual currency, or money service
Sub-product: Domestic (US) money transfer
Issue: Fraud or scam

Complaint:
For your information XXXX XXXX XXXX which handles fundraising for charities and candidates for office utilizes Paypal to handle their funds. Paypal is engaged in illegal activities which includes taking control of the email, websites and domains of individuals ( including seniors, women, people of XXXX ) and small businesses for weeks ( as long as 6 weeks ), during which time Paypal and their co-conspirators ( such as XXXX, XXXX XXXX and XXXX ) rob the checking accounts of their targeted victims with as many as 18 illegal withdrawals that the victims are unaware of and have not consented to while the criminals have total control of the victim 's email, websites and domains. In one incident, the criminals withdrew 6 transactions on XX/XX/2021 in 60 seconds. These crimes have been reported to XXXX XXXX XXXX XXXX  department ( which has done a great job investigating and recovering some of the stolen funds ) and is still assisting a victim. Reports have been filed with the FTC, FCC, FBI and CA Dept. of Financial Protection and Innovation. Because Paypal and its conspirators continue their illegal and deceitful activities, those charities and political candidates using XXXX XXXX should be aware that XXXX XXXX uses PayPal to handle its funds, putting many others at risk. That PayPal and conspirators have the capacity to steal funds in checking accounts with 6 transactions of nearly {$5000.00} within 60 seconds is an indication of some kind of organized, high tech, national/international organization XXXX This email is to bring this matter to attention before major damage is done to politicians and perhaps the political system. Documentation exists for all of these allegations and can be verified through the above referenced 3 federal agencies and one state agency, This information will ultimately shared with the press. The fundraising problems of the XXXX is also related to the fact that advice from constituents is largely ignored, especially when it is unpleasant. You and your staff at local and national offices need to learn how to discern the facts in issues like this one. I will be more than glad to share evidence that I have, including reports made to investigative agencies. I am best reached by email or phone. 
The effort to get Paypal and XXXX to return the stolen funds began on XX/XX/2021 when I first recovered access to my email and discovered all the unknown and unapproved transactions stealing from my checking account had taken place. They continue to threaten and bully me if I do not give them more money for those transactions which did not succeed because of actions taken by me and XXXX XXXX Below is one of my interactions with them. I have much more evidence. So does XXXX XXXX 
Multiple Investigations into complaints of criminal fraud, senior fraud and other illegal activities at PayPal are underway. XXXX is the CEO of Paypal. His office is trying to force me to give them more money. 

To XXXX 17 more ... on XXXX XXXX Details To all of those Executives, Administrators, Directors and Employees at PayPal who need to stop the criminals at PayPal and XXXX XXXX and their criminal allies, unless you are part of the problem : This letter is sent to document that you have been informed of the frauds, senior frauds and other criminal activities going on in your companies so that justice for those you harm can be brought about. These incidents have been reported to federal agencies and will continue to be reported until justice is done. 

XXXX in collaboration with XXXX XXXX without my consent nor advance knowledge, took control of my email ( XXXX ), my 3 websites and 4 domain names, for 6 weeks during which time they implemented 18 transactions from my bank checking account with no allegation of providing services or products or anything else. Six transactions were taken out in 60 seconds on XX/XX/2021 while only they had access and control. 

My bank investigated, stopped some payments, and gave me provisional credit for some ; later found in my favor and made their provisional payments permanent. XXXX refused to give me provisional credit and tried bullying me into letting them keep these and other funds. I filed fraud and senior fraud charges against PayPal, XXXX XXXX and the name they used ( XXXX ) to steal the money out of my account. 

Throughout the 6 weeks of their frauds and other criminal activity, they refused to respond to my emails sent through my gmail account of which they had not been aware. They scoffed when I told them I would file criminal accounts against them. So far, I have filed criminal complaints against both companies with the Federal Trade Commission, Federal Communication Commission and Federal Bureau of Investigation ( FBI ). I was able to get control of my other email, domains and websites on XX/XX/2021, late in the afternoon, Pacific Time. From then until Saturday, XX/XX/2021, I sent them messages via my XXXX email demanding return of my money and the control of my Internet domains in the XXXX XXXX which they refused until XX/XX/2021 when they also sent me 9 emails of false notice that they had given me provisional credit for each, had conducted their own investigation and decided in my favor, after which via the 9 emails they were notifying me that all funds had either been sent back to me via my bank or deposited in my XXXX account. 

I have checked with my bank from XX/XX/XXXX to XX/XX/2021 and only one deposit of {$490.00} has been deposited into the bank account from which it was taken. I checked today ( XXXX, 2021 ) in my Paypal account and instead of crediting the funds owed to me, Paypal has debited my account by - {$2300.00} and is demanding that I pay them what they owe me. This is another case of fraud and senior fraud which I will forward to all of the agencies where I have filed complaints and others I still have to file. 

My efforts to reach the Paypal Fraud Dept. and any other responsible PayPal administrator or executive was met by nastiness and/or ridicule, insisting that I listen to a statement they record that they are trying to recover a debt that I owe, which is a lie. I owe them nothing. In all of the 18 stolen transactions, they made no claim of having providing me with anything at all, no product nor service. As soon as I discovered their crimes, I canceled both accounts, as well as the initial agreement that they would provide me with marketing support. They have never provided me with anything. They also represented themselves as agents to sell XXXX XXXX XXXX to me, kept the money ( {$360.00} ) and gave me nothing for it. 

Since this experience of XXXX and XXXX XXXX  working together to steal from me, they and their complicit staff in all departments cover for the thefts of each company and are insulting in the progress. I will continue and file every criminal and civil complaint possible. There are hundreds more complaints against them both on the Internet. It is hard to believe that the President/CEO, other executives, boards of directors, supervisors and scores of employees do now know what is going on. They are all ready to lie and have no interest or sense of decency on behalf of their customers. Also clear is that this is a widespread and national, if not international, problem by which these companies rob the public. 

I hope CFPB can help bring needed attention to end these unlawful activities. 
Thank you, XXXX XXXX XXXX ( XXXX ) XXXX cell/business # ; ( XXXX ) XXXX residence/private # ( this is best # to leave phone messages )

Company response to consumer: Closed with monetary relief