Consumer complaint received 2021-06-04
Company: Medical Recovery Services, LLC
State: ID
Product: Debt collection
Sub-product: Medical debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I was contacted by MEDICAL RECOVERY SERVICES , LLC in XXXX XXXX, Idaho in XX/XX/XXXX alleging my husband and I owe random amounts of medical debt. I asked for verification of this debt after I received their letter but they did not provide it. 

I received another letter in XX/XX/XXXX from MEDICAL RECOVERY SERVICES , LLC. stating I owe the debt, still with no verification of the accounts. I asked again through email to send me the proof of the debt but they did not provide it. Due to no response or information about the debt, in XX/XX/XXXX, I inquired again, wondering where the information was, and again requested the proof. Again, MEDICAL RECOVERY SERVICES , LLC. did not provide the necessary documentation. 

MEDICAL RECOVERY SERVICES , LLC. has fraudulently reported 28 debts to XXXX in XXXX totaling {$17000.00}, which I disputed, and it was removed because the debt could not be verified by XXXX through MEDICAL RECOVERY SERVICES , LLC. 

In XX/XX/XXXX I received another letter from MEDICAL RECOVERY SERVICES , LLC. alleging I owe them a debt and they may take legal action against me and my wages could be garnished, plus attorneys fees. I responded by US Postal Service, in writing, on the form I detached from their letter, disputing this debt again, and asked them for the verification. They did not respond nor provide the information requested. 
I received another letter that I did not reply to in XX/XX/XXXX because I didn't receive the letter in time to reply. 

In XX/XX/XXXX I received another letter from MEDICAL RECOVERY SERVICES , LLC. alleging I owe them a debt and they may take legal action against me and my wages could be garnished plus attorneys fees. I responded by US Postal Service, in writing, on the form I detached from their letter, disputing this debt again, asked them for the verification, and requested them not to contact me until they could provide me the information I needed. They did not respond nor provide the information requested. 

In XX/XX/XXXX my husband and I were served a summons and complaint from MEDICAL RECOVERY SERVICES , LLC. stating they were suing us for this debt, still without proof that this debt is mine or my husband 's. My husband has never been contacted by MEDICAL RECOVERY SERVICES, LLC., only my name has been used when trying to collect any debt. 

They have changed the amount I owe them 3 times that I will provide proof of. 
First with XXXX, totaling {$17000.00} in XXXX. 
Next, in XX/XX/XXXX the amount of debt on the statement was {$7000.00}, but the balance of the accounts shown, when added together equals {$5800.00}. 

In the next letter, I received in XX/XX/XXXX the amount of the debt on the statement was {$6600.00}, without any accounts or balances listed. 

Please be aware, there is a different amount claimed in the complaint they filed which states we owe a Principal Amount of {$4700.00} and with the Prejudgment Interested added, it comes out to a total of {$6100.00}. 

The only contact I have had with this company is to dispute this debt. They continue to harass me and they will not provide me any information about the amounts or dates when the debt occurred, even when it has been requested multiple times. I shouldn't be getting sued by this company. I have now had to pay to respond and fight this case for debt they can not provide proof of. I have contacted any medical company that I may have debt with to try to locate this debt and I have found nothing. I pay my debts.

Please help me bring awareness to this companies practices and stop debt collectors like this from unscrupulous debt practices.

Company response to consumer: Closed with explanation