Consumer complaint received 2018-08-23
Company: NATIONSTAR MORTGAGE LLC
State: NM
Product: Debt collection
Sub-product: Mortgage debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Collected or attempted to collect exempt funds

Complaint:
It is a shame that you could not resolve this issue with XXXX XXXX and needed a 4 or 5 year lawsuit and sue ME? 
Maybe you are waiting until we can not fight you anymore with legal fees or money due. Since it did not get resolved ; your collection efforts and litigation has taken her and I both in a toll credit wise too just to comply as you are suing me and not giving back her investment since 2010 of her social security funds. 
So far you have to brunt those, since XXXX XXXX XXXX is not backing you up. You have the money not them. 
Thank you for your letter. I was just able to see it and understand it. I would like to get these documents asap that are listed in your correspondance about the property located in XXXX XXXX XXXX XXXX XXXX mortgage file you have from XXXX XXXXXXXX XXXX, that were NOT included with your response not all of them as your company has not been forthcoming with these documents you say I have the right to access and do NOT have them, please send them via CFPB so we have proof you shared them, as such you mentioned in your letter : " After completing our investigation into the aforementioned issues we determined that overall, there were no errors on our part. However, you have the right to access the documents we used in this investigation and we have included those documents in this letter for your records. Those documents are : Housing and Urban Development ( HUD ) -1 Settlement Statement Note Mortgage Welcome Letter Transaction History Escrow Statements ( 2 ) Appraisal If you have any questions, you can reach your Single Point of Contact ( SPOC ) at : Single Point of Contact ( SPOC ) XXXX XXXX Phone Number : XXXX Extension : XXXX " You are being the subject of this complaint because your attorney is suing ME. 
You are being the subject of this complaint because the escrow company you mentioned in the letter of my prior complaint affirms YOU Have collected payment for the house before and after you took the loan from XXXX, and those are social security funds from XXXX XXXX, a XXXX XXXX years of age, who was sold the property back in 2010 by these escrow company and your client, the XXXX XXXX. 
Where is her money? That yo uneed to answer please or prove you did not cash her money via escrow. Escrow is accusing YOU to have that money, and your client the seller, is nowhere in the picture as he has not responded, He is waiting for his " redemption rights ''. LOL You are also being the subject of this complaint because I am not owing XXXX  XXXX XXXX XXXX as I am not the mortgagor in the note. 
You are also being the subject of this complaint because your attorney that represents you wants to charge ME money in judgement for his legal action in NM against me and for work you hired him to do to collect funds from your client the XXXX 's You are being subject of this complaint because you have made my life and my family 's life XXXX. and have disrupted peace and sanity in a house with a senior and a XXXX person. 
I appreciate your communication however whatever your attorney is doing to tarnish my credit my employment and my reputation has costed my not only my income, my job but my health. I am trying to recuperate from all this through the department of vocational rehabilitation and know that one single XXXX mother of XXXX kids can not combat a whole corporation with lots of funds and attorneys so this is my only way to restore peaceful enjoyment and health to all my family and I.

Company response to consumer: Closed with explanation