Consumer complaint received 2017-07-14
Company: NATIONSTAR MORTGAGE LLC
State: CA
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage

Complaint:
I had a foreclosure sale date scheduled for XX/XX/XXXX, 2017. I have Loan Modification with my servicer NATIONSTAR MORTGAGE, LLC and they have violated my CALIFORNIA HOMEOWNERS BILL OF RIGHTS including SECTION 362 ( A ) OF THE BANKRUPTCY CODE.
Hi, my name is XXXX XXXX and I 'm having a very hard time dealing and working with my servicer NATIONSTAR MORTGAGE, LLC. I have mailed and faxed over all documents for a loan modification but they still proceeded with the foreclosure sale scheduled for XX/XX/2017.. I 've been trying with them for a long time.
Couples days ago I woke up in the morning and saw that there is a sign stuck into the ground of my property from a real estate agent company saying that the home is For Sale. I was really shocked to see this. We contacted the real estate agent XXXX XXXX ( XXXX # XXXX ) with XXXX XXXX XXXX Team Partner with XXXX XXXX  in XXXX, CA. I asked him why he put up a For Sale sign on my property he replied saying that he listed the property for sale. When I attempted to ask him more question about it he said dont worry about it, its none of your concern. I explained to him that im under an active Federal Bankruptcy he replied saying I dont care not my problem.
I requested him to stop all these transaction under the Section 362 ( a ) of the Bankruptcy code and remove the home from listing and remove the signs he denied. XXXX XXXX ( XXXX # XXXX ) with The XXXX XXXX Team Partner with XXXX XXXX are in violation of SECTION 362 ( A ) OF THE BANKRUPTCY CODE : Section 362 of the Bankruptcy code requires all collection efforts to cease immediately upon the filing of a voluntary or involuntary bankruptcy petition. Section 362 ( a ) of the Bankruptcy Code provides that the filing of a bankruptcy petition operates as a stay against the following activities : ( 1 ) the commencement or continuation, including the issuance or employment of process, of a judicial, administrative, or other action or proceeding against the debtor that was or could have been commenced before the commencement of the case under this title, or to recover a claim against the debtor that arose before the commencement of the case under this title ; ( 2 ) the enforcement, against the debtor or against property of the estate, of a judgment obtained before the commencement of the case under this title ; ( 3 ) any act to obtain possession of property of the estate or of property from the estate or to exercise control over property of the estate ; ( 4 ) any act to create, perfect, or enforce any lien against property of the estate ; ( 5 ) any act to create, perfect, or enforce against property of the debtor any lien to the extent that such lien secures a claim that arose before the commencement of the case under this title ; ( 6 ) any act to collect, assess, or recover a claim against the debtor that arose before the commencement of the case under this title ; ( 7 ) the setoff of any debt owing to the debtor that arose before the commencement of the case under this title against any claim against the debtor ; and ( 8 ) the commencement or continuation of a proceeding before the United States.

Company response to consumer: Closed with explanation