Consumer complaint received 2019-05-31
Company: Experian Information Solutions Inc.
State: FL
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
Recently I sent a complaint to CFPB with the above letter. 
" I have disputed this debt your " collection agency '' states that I owe. Enclose is a letter from XXXX stating that my social security has been used. To Whom It May Concern : This letter is being sent to you in response to notices sent to me from your company and more importantly, due to your erroneous reporting to the Credit Bureau { s }, the highly negative impact on my personal credit report. Please be advised that this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 { b } that your claim is disputed and validation is requested. This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above-named Title and Section. I  respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you. Please provide me with the following : What the money you say I owe is for : Explain and show me how you calculated what you say I owe : Provide me with copies of any papers that show I agreed to pay what you say I owe : Provide a verification or copy of any judgment if applicable : Identify the original creditor : Prove the Statute of Limitations has not expired on this account : Show me the you are licensed to collect in my state : Provide me with your license numbers and Registered Agent or Agent of Service : At this time, I will also inform you that if your offices have reported invalidated information to any of the 3 major Credit Bureaus { Experian, XXXX  or XXXX  } this action might constitute fraud under both Federal and State Laws. Due to this fact, if any negative mark is found on any of my credit reports by your company or the company that you represent, I will not hesitate to bring legal action against you for the following : Violation of the Fair Credit Reporting Act Violation of the Fair Debt Collection Practices Act Defamation of Character If your offices can provide proper documentation as requested in the following Declaration, I will require at least 30 days to investigate this information and during such time all collection activity must cease and desist. Also, during this validation period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with my legal counsel for suit. This includes listing any information with a credit reporting repository that could be inaccurate or invalidated or verifying an account as accurate, when in fact there is no provided proof that it is accurate. If your company fails to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit report and a copy of such deletion { to any/all of the 3 major credit reporting bureaus : XXXX, Experian  and XXXX } request shall be sent to me immediately. I would also like to request, in writing, that no telephone contact be made by your company to my home or my place of employment. If your offices attempt telephone communication with me, including but not limited to computer generated calls and calls or correspondence sent to or with any third parties, it will be considered harassment and I will have no choice but to file suit. All future communications with me MUST be done in writing and sent to the address noted in this letter by USPS. It would be advisable that you assure your records are in order before I am forced to take legal action against your company and your client. This is an attempt to correct your records, any information obtained shall be used for that purpose. Best Regards, XXXX XXXX '' XXXX XXXX RESPONSE : Complaint ID : XXXX-XXXX RE : XXXX XXXX After conducting a search with the information provided in the complaint, XXXX is unable to locate the account in question. XXXX  is not actively attempting to collect a debt from a consumer named XXXX XXXX. The telephone number provided in the complaint pulled the account of another consumer. If Ms. XXXX has further information, such as the full account number, XXXX will gladly investigate the matter, however at this time we are unable to locate an account. The consumer may contact XXXX  via email at : XXXX. If XXXX may be of further assistance to Ms. XXXX please contact me directly at ( XXXX ) XXXX. Thank You, XXXX XXXX Case General Counsel. MY RESPONSE TO YOUR COMPANY IF the information I sent you is not enough to find me in your system, than WHY is your company on my credit report? Enclose I have attach an old bill your company claims I owe ( a picture of a " bill '' ), also pictures of your company reflecting on my personal credit file with Experian  and XXXX and the hit in points I have taken due to your erroneous credit reporting XXXX, XXXX and XXXX your company had been reflecting on credit file month after month, I ask this account be remove immediately from my credit file.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief