Consumer complaint received 2023-08-22
Company: Experian Information Solutions Inc.
State: FL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
Hey Guys, I wrote 3 letters out to XXXX, Experian, and XXXX regarding some inaccuracies on my credit report. I attached proof of my self by scanning my Drivers license and Social Security Card as well as informing them of my name and address. 

XXXX wrote me back in XXXX XXXX XXXX saying they dont think its me or a responsible third party writing them after all the proof I gave which is them obviously stalling for time or not wanting to do their job. Then I received a letter from XXXX saying the inquires are factual which they are not and completely ignored my second letter to them regarding accounts. Experian has never given me anything and has completely ignored my letters. 

Tracking for Experian XXXX Delivered Tracking for XXXX XXXX Delivered Tracking for XXXX XXXX Delivered This is what I Sent XXXX : Account XXXX ) XXXX XXXX XXXX Account # XXXX : XXXX Reports a High Balance of {$0.00} and Experian Reports a High Balance of {$60.00}. This is incorrect Please Delete this account. 
Also XXXX is reported by XXXX on XXXX, and Experian on XXXX how can both bureaus be different, this is incorrect, please delete. 
This account has never been Verified, for Date of Last Verified is null and void with Experian and XXXX. Which is weird because this is my second letter to both of the bureaus. 

Account XXXX XXXX XXXX XXXX Account # XXXX : XXXX shows XXXX on XXXX, while XXXX shows the XXXX on XXXX, this is incorrect please delete this account. XXXX shows this account being NEVER VERIFIED and XXXX shows it being verified on XXXX how can both bureaus be different, please delete this account. XXXX shows balanced owed at {$100.00} and XXXX shows {$0.00}, again how can this be, Please Delete this account for multiple inaccuracies and violations. 

This is what I Showed EXPERIAN : Account XXXX ) XXXX XXXX XXXX  Account # XXXX : XXXX Reports a High Balance of {$0.00} and Experian Reports a High Balance of {$60.00}. This is incorrect Please Delete this account. 
Also XXXX is reported by XXXX on XXXX, and Experian on XXXX how can both bureaus be different, this is incorrect, please delete. 
This account has never been Verified, for Date of Last Verified is null and void with Experian and XXXX. Which is weird because this is my second letter to both of the bureaus. 

This is what I showed XXXX : XXXXXXXX XXXX Account # XXXX : XXXX shows XXXX on XXXX, while XXXX shows the XXXX on XXXX, this is incorrect please delete this account. XXXX shows this account being NEVER VERIFIED and XXXX shows it being verified on XXXX how can both bureaus be different, please delete this account. XXXX shows balanced owed at {$100.00} and XXXX shows {$0.00}, again how can this be, Please Delete this account for multiple inaccuracies and violations. 

These are the hard inquiries on my credit report that no permissible purpose, however I was ignored : XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXXXXXX XXXX XXXXXX/XX/XXXX Experian XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX Experian XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX I would really appreciate any help in fixing the issues on my credit report, I dislike being ignored and treated as if im not a real person. 

thank you XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation