Consumer complaint received 2019-04-05
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Credit inquiries on your report that you don't recognize

Complaint:
I have contacted Experian and submitted my identity theft report. Ive requested a credit freeze to prevent unauthorized requests for credit and I am still receiving inquirys for credit I did not request. I have an account from XXXX XXXX added to my report that does not belong to me. My information is either merged or stolen. I requested verification that the social security number on the account and signature belong to me. XXXX and XXXX have deleted the accounts and inquirys and placed a freeze on my accounts as requested. I am requesting that Experian remove the inquirys from my account because Im a victim of identity theft and theyve received my report in XX/XX/XXXXof XX/XX/XXXX. The account is : 1. XXXX XXXX XXXX   Details Account # XXXXXXXXX Original Creditor - Company Sold - Account Type INSTALLMENT Date Opened XX/XX/XXXX Account Status Closed Payment Status Seriously past due date / assigned to attorney, collection agency, or credit grantor 's internal collection department The inquirys I did not authorize and are a result of identity theft are : 1. Alert DateXX/XX/XXXX Source EXPERIAN Company XXXX Address XXXX XXXX XXXX XXXX XXXX, TX XXXX Phone XXXX-XXXX-XXXX 2. Alert Date XX/XX/XXXX Source EXPERIAN Company XXXX XXXX XXXX Address XXXX XXXX  XXXX XXXX XXXX, SD XXXX 3. Alert Date XX/XX/XXXX Source EXPERIAN Company XXXX XXXX   Address XXXX XXXX XXXX XXXX, DE   XXXX 4. Alert Date XX/XX/XXXX Source EXPERIAN Company XXXX Address XXXX XXXX XXXX XXXX XXXX, TX XXXX Phone XXXX-XXXX-XXXX 5. Alert Date XX/XX/XXXX Source EXPERIAN Company XXXX XXXX Address XXXX XXXX XXXX XXXX, NE XXXX 6. XXXX XXXX/XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Automobile Dealers, Used Contact Information XXXX XXXX XXXX, XXXX, GA  XXXX, ( XXXX ) XXXX-XXXX 7.Inquirer Name XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX , XXXX XXXX , TX XXXX , ( XXXX ) XXXX-XXXX 8.Inquirer Name XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX , XXXX XXXX, TX XXXX , ( XXXX ) XXXX-XXXX 9. Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type All Banks - non specific Contact Information XXXX XXXX XXXX XXXX, XXXX, FL XXXX, ( XXXX ) XXXX-XXXX 10.Inquirer Name XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX , XXXX XXXX , TX XXXX , ( XXXX ) XXXX-XXXX 11.Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX , XXXX , DE XXXX , ( XXXX ) XXXX-XXXX 12.Inquirer Name XXXX   XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX , XXXX , VA XXXX 13.XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Auto Financing Companies Contact Information XXXX XXXX XXXX XXXX XXXX, XXXX, CA  XXXX, ( XXXX ) XXXX-XXXX 14.Inquirer Name XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Auto Financing Companies Contact Information XXXX XXXX XXXX XXXX XXXX, XXXX, CA XXXX, ( XXXX ) XXXX-XXXX 15.Inquirer Name XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX, XXXX, DE XXXX , ( XXXX ) XXXX-XXXX 16.Inquirer Name XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX, XXXX, DE XXXX , ( XXXX ) XXXX-XXXX 17.Inquirer Name XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Auto Financing Companies Contact Information XXXX XXXX XXXX, XXXX XXXX, TX XXXX , ( XXXX ) XXXX-XXXX 19.Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX, XXXX XXXX, SD XXXX, ( XXXX ) XXXX 20.Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX, XXXX XXXX, SD XXXX, ( XXXX ) XXXXXXXX 21.Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX XXXX, XXXX XXXX, SD XXXX, ( XXXX ) XXXXXXXX 22.Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal XXXX XX/XX/XXXX Business Type Finance Reseller Contact Information XXXX XXXX XXXX , XXXX , FL XXXX, ( XXXX ) XXXX-XXXX 23.Inquirer Name XXXX XXXX   XXXX  Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Auto Financing Companies Contact Information XXXX XXXX XXXX XXXX, XXXX, CA XXXX, ( XXXX ) XXXX-XXXX 24.Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXX XXXX  XXXX, XXXX  XXXX, DE XXXX, ( XXXX ) XXXX 25.Inquirer Name XXXX XXXX XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Bank Credit Cards Contact Information XXXXXXXX XXXX XXXX, XXXX  XXXX, DE  XXXX, ( XXXX ) XXXX 26.Inquirer Name XXXX XXXX XXXX   Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Credit Unions Contact Information XXXX XXXX XXXX XXXX XXXX , XXXX, GA XXXX, ( XXXX ) XXXX-XXXX 27.Inquirer Name XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Auto Financing Companies Contact Information XXXX XXXX XXXX XXXX, XXXX, TX   XXXX, ( XXXX ) XXXX-XXXX  28.Inquirer Name XXXX Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Auto Financing Companies Contact Information XXXX XXXX XXXX XXXX, XXXX, TX XXXX, ( XXXX ) XXXX-XXXX 29.Inquirer Name XXXX XXXX/XXXX   Inquiry Date XX/XX/XXXX Removal Date XX/XX/XXXX Business Type Jewelers Contact Information XXXX  XXXX   XXXX , XXXX, OR XXXX , ( XXXX ) XXXX-XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief