Consumer complaint received 2023-04-09
Company: Allied International Credit Corp., (US)
State: MI
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
To Whom It May Concern : Re : Allied International Credit Corp, Reference : XXXX of {$130.00} XXXX listed pawpaw dormant seedlings on XXXX with XXXX ID XXXX which was marked 'no return for plant seedlings. ' A buyer ID XXXX purchased the plants at {$130.00} excluding taxes with order number XXXX. The order was placed on XX/XX/XXXX. He received the plants on XX/XX/XXXX and claimed they were dead and wanted to return. I told him the seedlings were not dead, just dormant. XXXX notified me on XX/XX/XXXX that the fund was on hold due to dispute, then on XX/XX/XXXX XXXX issued the refund. The buyer returned the seedlings wrapped in wet paper tower and did not secure the plants in the package. The seedlings returned with lots of mold and damaged during the shipping. I disputed the return and on XX/XX/XXXX XXXX from XXXX XXXX XXXX reviewed the photos and emails and concluded After a thorough investigation that your buyer has a fraudulent return. 
From this sell, I expected to get {$130.00} from XXXX. Instead, XXXX wrongfully charged me to pay XXXX for {$130.00}. I never got any payment from the buyer which XXXX held the fund then refunded it to the buyer. It was totally wrong to charge me at {$130.00}. 
I contacted XXXX multiple times via emails, chats, and phone calls to solve the problem but it was not resolved. XXXX admitted We just refunded the buyer once and that was their payment that was on hold when a claim was opened. XXXX did not remove the wrongful charge of {$130.00} from my account. XXXX started debt collection on XX/XX/XXXX through Allied International Credit Corp ( Ref : XXXX ). I disputed the debt on XX/XX/XXXX according to the instructions. I didnt hear back from them up to day. On XX/XX/XXXX I got a call from the collector demanding to pay {$130.00}. I explained to the collector that I disputed the debt but not listening. It was clear they never looked into the dispute but requested me to pay the debt which I did not owe. 
I was wrongfully charge for {$130.00}. As the seller, I should get the payment of {$130.00} instead. 
I also researched at community.ebay.com and found similar situations to my case. I was convinced that XXXX established such wrongful practice and business culture to its customers. The XXXX User Agreement prevented its users to file court cases and class cases. Their internal appeal and dispute process was fraudulent and failed systematically and purposely to take advantages of its customers. 
I was wrongfully charged for {$130.00}. I felt I have to yield to the corporate power to pay the amount even it was not my debt. 
I wish CFPB could review the XXXX User Agreement/18. Legal Disputes for regulatory compliance. I wish CFPB could take actions to protect the consumers financial rights on XXXX. It is wrong for a costumer to pay the debt who does not owe. 
I attached a few documents for additional information. 
Sincerely yours, XXXX XXXX XXXX

Company response to consumer: Closed with explanation