Consumer complaint received 2023-03-25
Company: Experian Information Solutions Inc.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Investigation took more than 30 days

Complaint:
These errors have had a huge influence on my life, notably my ability to obtain a loan to purchase a home. Despite my ongoing attempts to repay my obligations, erroneous and inconsistent reports have made it difficult for me to demonstrate my creditworthiness to lenders. This has caused me a lot of worry and anxiety since I haven't been able to offer a secure home for my children. 
I am writing to dispute the accuracy of information being reported by the creditors on my credit report. Specifically, the following accounts have been reporting inaccurate information : XXXX ( XXXX ) - This account is reporting a high balance of {$2600.00} to XXXX XXXX Experian XXXX and XXXX XXXX However, these credit bureaus have failed to verify the account balance, disclose the date of the last activity, and report the credit limit, which is a violation of the Fair Credit Reporting Act ( FCRA ) Sections 611 ( a ) ( 1 ) ( A ), 611 ( a ) ( 2 ), 611 ( a ) ( 4 ), and 611 ( a ) ( 5 ). 

XXXX ( XXXX ) - This account is showing a high balance of {$4200.00} on XXXX and XXXX, and a balance of XXXX on Experian. However, the credit bureaus have failed to verify the account balance, disclose the date of the last activity, and report the credit limit, which is a violation of the FCRA Sections 611 ( a ) ( 1 ) ( A ), 611 ( a ) ( 2 ), and 611 ( a ) ( 4 ). 

XXXX ( XXXX ) - This account is reporting the high balance, but XXXX, Experian XXXX and XXXX were each investing {$3000.00} and {$0.00}, respectively. Once more, the credit bureaus have failed to verify the account balance, which is a violation of the FCRA Section 611 ( a ) ( 1 ) ( A ). 

XXXX XXXX ( XXXX ) - This account is showing a high balance of {$5500.00} for XXXX and {$5500.00} for XXXX XXXX However, the credit bureaus have failed to verify the account balance and report the credit limit, which is a violation of the FCRA Sections 611 ( a ) ( 4 ) and 611 ( a ) ( 5 ). 

XXXX ( XXXX **** ) - This account is showing a high balance of {$6500.00} on XXXX, whereas Experian was {$0.00} and XXXX was {$5100.00}. Again, the credit bureaus have failed to verify the account balance and report the credit limit, which is a violation of the FCRA Sections 611 ( a ) ( 4 ) and 611 ( a ) ( 5 ). 

These inaccurate and unverified items are causing significant harm to my credit score and financial well-being. As a result of these inaccuracies, I have been denied credit, and the interest rates and terms of the credit that I have been approved for are much higher than they would have been if my credit report were accurate. 

This has affected my life in a significant way. Due to these inaccuracies, I was unable to secure a mortgage to purchase a home for my family, causing us to continue living in a rental property that is too small for our needs. The high-interest rates on the credit that I have been approved for have resulted in me paying significantly more in interest charges than I should have had to pay. This has made it difficult for me to save money, pay bills, and provide for my family. 

Therefore, I am requesting that the creditors remove these unverified collection accounts from my credit report. I also request that they take steps to ensure that accurate and verified information is being reported in the future. Thank you for your attention to this matter. 

I respectfully request that you enforce the legal rights that I am entitled to under the FCRA and have the creditors remove these unverified collection accounts from my credit report. 

Thank you for your time and attention to this matter. 

Sincerely, XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation