Consumer complaint received 2023-07-25
Company: Experian Information Solutions Inc.
State: TX
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Account status incorrect

Complaint:
Subject : Notice of Intent to Assert Consumer Rights Regarding Charge-Off Account on XXXX, Experian, and XXXX Reports I hope this letter finds you well. I am writing to bring to your attention a concerning matter regarding the reporting of a charge-off account on my credit reports with XXXX, Experian, and XXXX. It has come to my attention that there are inaccuracies and potential violations of my consumer rights in the credit information provided by your agency. 

As per the Fair Credit Reporting Act ( FCRA ) and related consumer protection laws, I am entitled to accurate and fair credit reporting. After carefully reviewing my credit reports, I have noticed that a charge-off account is listed, which I believe to be erroneous. 

I assert the following consumer rights and concerns : Right to Accurate Information : I request that the information provided by your agency is accurate, complete, and up-to-date. Any discrepancies, inaccuracies, or outdated data may lead to adverse consequences on my financial standing. 

Right to Verification : Under the FCRA, I have the right to request verification of the charge-off account being reported. I hereby request a thorough investigation into the validity and accuracy of this information. 

Right to Dispute : In accordance with the FCRA, I am entitled to dispute any information on my credit reports that I believe to be inaccurate, incomplete, or unverifiable. I urge you to promptly conduct an investigation into the disputed account. 

Right to Correct Reporting : If the charge-off account is found to be inaccurate or unverifiable, I insist on the immediate correction or removal of this information from my credit reports with XXXX, Experian, and XXXX. 

Right to Fair Credit Reporting : I expect that your agency adheres to the principles of fair and responsible credit reporting, as outlined in the FCRA, to ensure the protection of consumer rights. 

I demand immediate action to rectify these violations and ensure that my consumer rights are fully respected. I insist on the following corrective measures : Prompt Verification : I request a thorough investigation into the charge-off account in question. Provide me with the verified evidence supporting the legitimacy of the reported debt. 

Accurate Reporting : If the charge-off account is found to be inaccurate or unverifiable, I demand its immediate removal from my credit reports with XXXX, Experian, and XXXX. 

Compensation for Damages : The inaccurate reporting of this charge-off account has resulted in significant damage to my creditworthiness and financial opportunities. I expect fair compensation for the losses incurred due to this violation. 

Written Confirmation : I demand written confirmation of the resolution of this dispute, indicating the removal of the disputed charge-off account from all three credit bureaus. 

Failure to comply with these demands within a reasonable timeframe will leave me with no option but to pursue legal action to protect my consumer rights. Please be advised that I am prepared to seek remedies available under the FCRA, including statutory damages, punitive damages, attorney 's fees, and injunctive relief. 

This matter is of utmost importance to me, and I expect your immediate attention to rectify the violations and provide a satisfactory resolution. Kindly acknowledge receipt of this letter promptly. 

Sincerely, XXXX XXXX Original Creditor : XXXX XXXX XXXX Account # XXXX Original Balance {$4300.00} Original Creditor : XXXX XXXX XXXX Account # XXXX Original Balance {$120.00}

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation