Consumer complaint received 2016-07-01
Company: Mobiloans, LLC
State: FL
Product: Consumer Loan
Sub-product: Installment loan
Issue: Taking out the loan or lease

Complaint:
Mobiloans LLC ( Mbiloans.com ) sent me a solicitation in the mail ( see attached ) I phoned them to inquire about this, explaining that I already have a Tribal Loan that has a very high interest rate and their rate was better to pay it off quickly, plus my laptop needs to be replaced so i can file my XX/XX/XXXX tax return for a refund. I was encouraged to apply online so i did. Upon acceptance of my application I was sent an email requesting I send copy or photographs of my drivers license and social security card as well as many bank statements to verify and of my 30 day income ( self employed ) and child support payments, which I submitted. Then they asked me for a copy of my most recent Tax Return which I sent them XXXX as well as letters regarding child support and family contribution documentation. The subsequent barrage of emails were from " Fraud '' at Mobiloans.com insisting that i send more and more financial documentation for longer periods of duration, as well as projected income for XX/XX/XXXX/XX/XX/XXXX tax returns which I expect a refund on yet I explained to them are unfilled to date.. They are asking for financial and personal documentation in addition to my good credit score, which seems excessive ; y unreasonable, and above and beyond what is customary for a small loan and I have never been solicited for so much personal identifying information previously when applying for credit cards or loans. When I refused to send projected income figures for XX/XX/XXXX/XX/XX/XXXX taxable income, they threatened to decline my application and when I questioned this and said I did n't have anything else to send and asked them just to send me written confirmation that my personal info and financial info would be securely deleted and not disseminated to third parties or banked, they refused stating they needed to see my current accounting ledgers. 
They also refused to provide me with a written disclosure of denial, as per the Fair Credit Reporting Act and refused to comment as to why my loan application would be declined. When i confronted them on the phone after numerous phone calls, they seemed overly defensive regarding my concerns protecting my sensitive information and placed me on hold for extended periods of time when I stated that I suspected that they may be procuring personal and financial information to use to file fraudulent future tax returns illegally. I suspect that this company is soliciting and disseminating personal and financial information for illegal purposes especially photographs of drivers licenses social security cards!!! and I am now very worried about identity theft or disclosure of my information to third parties who may abuse it. I have saved all correspondences via email with them and kept record of phone conversations. I believe that they are 'phishing. '' I believe i am not the only person who has had their information extorted and made vulnerable by their solicitation and extortion tactics. I am not sure that they are even a validated lending company. They state they operate under Tribal Law as well, which excludes consumers from the conventional protections. Help. I think I made a huge mistake.to apply for a loan with this alleged lending company.

Company response to consumer: Untimely response