Consumer complaint received 2023-01-23
Company: Genesis FS Card Services, Inc.
State: IL
Product: Credit card or prepaid card
Sub-product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-issue: Problem during payment process

Complaint:
Thereon ; a XX/XX/2023 ; officials thereof ; a Destiny Credit Card Master Charge Credit Card-Genesis FS Card Services XXXX XXXX XXXX ; XXXX XXXX XXXX ; XXXX, OR XXXX ; XXXX ; for a Destiny Credit Card Master Charge Credit Card ; card XXXX ; they had made ; a claim for a payment that was hereby withdrawn officially ; via my bank account XXXX ; via direct deposit ; thereto a Destiny Credit Card Master Charge Credit card XXXX, reason for a payment for credit in the amount of a {$100.00} ; XXXX XXXX ; XXXX XXXX, and XXXX XXXX ; in addition to the so stated cause or matter herein this legal notice, another withdrawal was made from an account no. XXXX ; in the amount of a {$170.00} ; XXXX XXXX ; and XXXX XXXX XXXX, and XXXX XXXX, thereon XX/XX/2023 in addition ; to that withdrawal reversal NSF ; there was a {$40.00} in terms of a waiver fee made ; thereon ; a XX/XX/2023 ; therein the so stated bank statement of Destiny Credit Card ; a Master Charge Credit ; card XXXX there is no minimum payment ; due cause the bill ; is in fact paid; as being up to date ; therefrom my current balance is due in fact therein the amount of {$670.00} ; XXXX XXXX ; and XXXX XXXX XXXX and XXXX XXXX ; in accordance to the so stated bank statements Destiny Credit Card Master Charge Credit ; card XXXX ; no payment needed via a withdrawal from an account XXXX ; thereon ; a XX/XX/2023 ; In addition to my bank account XXXX ; my bank statement so states that there was a withdrawal in the amount of money ; as being in fact so stated herein ; this legal notice ; as in fact a civil claim ( s ) ; hereto this legal notice sir-mam you must agree, or disagree thereunder an Oath as well as well as a Testimony ; by via a pleading hereto myself XXXX XXXX XXXX ; either as an affirmation XXXX or as in fact a denial hereto the so stated legal cause or matter civil claim ( s ) thats pleaded herein this legal notice, also you must submit your pleading hereto myself within 72 hrs time frame after you sir-mam as an official for a Destiny Credit Card Master Charge Credit card XXXX ; therefrom the time that you have been so served herewith this legal notice cause or matter. A failure of you sir-mam not to service a pleading ; hereto myself you as an official for a Destiny Credit Card Master Charge Credit ; card XXXX will hereby this legal notice considered as being in fact a refusal to plead, therefrom any and all pleading ( s ) ; hereby submitted hereto this legal notice will become denied ; and unacceptable civil pleadings after 72 hrs., time frame ; herein this so stated civil litigation process ; furthermore you must service your pleadings within 72 as an affirmation or as in fact denial hereto myself XXXX XXXX XXXX ; XXXX XXXX XXXX ; in addition sir-mam to the so stated cause or matter sir-mam you must plead in terms of filing documentation within a XXXX hrs time frame after being so service; therein the offices of an XXXX XXXX  case no. XXXX ; XXXX  case number is XXXX ; a failure not to hereby plead to this so stated cause or matter you will hereby considered as being in fact a refusal to plead ; therefrom any and all pleadings hereto this civil claim ( s ) ; will hereby ; denied and acceptable hereto this legal notice as civil cause or matter litigation process ;

Company response to consumer: Closed with explanation