Consumer complaint received 2018-09-01
Company: Nelnet, Inc.
State: TX
Product: Student loan
Sub-product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-issue: Account information incorrect

Complaint:
Dates of attendance at the university  XXXX XXXX consecutive XX/XX/XXXX until XX/XX/XXXX. Graduation was supposed to take place in XX/XX/XXXX. University  XXXX XXXX added two additional classes to my degree program. The school informed me that I would not get a degree if I didn't agree to the two classed added. Upon graduation the promise for alumni to intern students for jobs in the field of study was not completed. The school failed to give information on career possibilities which would have led to the salary in which enrollment in classes was intended. The University is trying to profit off the student but has not made the student profitable. 16 C.F.R. Part 433 : Federal Trade Commission Trade Regulation Rule Concerning the Preservation of Consumer 's Claims Defenses ( The Holder Rule ) ( 150.93 KB ). The note is worthless to the consumer and causes an outstanding balance to consumer credit reports. FTC Opinion Letter Affirms Consumer 's right under the holder rule. The promissory note rule can be considered inequitable to consumers. The U.S. Federal trade commission promulgated rule 433. Formerly known as the " Trade Regulation Rule concerning  preservation of consumer claims and defenses ''. Rule reaffirmed in XX/XX/XXXX. 
My credit report is the proof that will be submitted in this complaint. Beside the fact University  XXXX XXXX failed to fulfil my promissory note the school sold the loans to Nelnet. NelneXXXX advised me to seek defense against the university due to the ongoing civil suits and negative media about the school misleading students into believing secondary education will lead to higher paying jobs. The school advertises the promise to help students find careers upon graduation. The XXXX campus advises keeping grades above 85. to gain the highest paying jobs. The XXXX campus failed to comply with any leads into employment upon graduation stating a higher degree would open the door to more possibilities. I would like the CFPB to gather as much information as possible in helping me to have Nelnet and the university  XXXX XXXX removed from my credit report. The amounts for XX/XX/XXXX alone are {$27000.00} for an online course. My promissory note states that I wouldn't have to pay tuition until six months after graduation. My credit report reflects two charges per year for four years with XX/XX/XXXX having four charges. It is my belief that after all the information I have provided to the parties involved that keeping the inflated amounts on this consumers credit report knowing that the parties have failed to uphold the promises made ; at this point is because I am an XXXX XXXX woman that is paying my bills on time and would like to move forward in my life. Prejudice surrounds the decisions to correct the wrong that has been placed on the consumer. Nelnet knows that the University  XXXX XXXX has been discredited and has paid the Department of Education millions to allow them to continue to defraud students. Please help me stop them

Company response to consumer: Closed with explanation