Consumer complaint received 2023-05-04
Company: Experian Information Solutions Inc.
State: GA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
As indicated by the Fair Credit Reporting Act ( FCRA ) 15 USC 1681 section 602a states There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality and a respect for the consumers right to privacy. Experian, XXXX and XXXX are consumer reporting agencies, and I am the Consumer. I have the right to make sure my private information isnt shared which is backed by 15 USC 6801 which states It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604a section 2 states that In general subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies Experian, XXXX and XXXX do not have my consent to furnish this information and surely do not have my written consent. Any and all consent to Experian, XXXX and XXXX ( Furnisher of information to credit agencies ) whether it be verbal, non-verbal, written, implied or otherwise is revoked. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless the consumer is given an explanation of how the consumer can exercise that nondisclosure option. ( Furnisher of information to credit agencies ) Never informed me of my right to exercise my nondisclosure option. Not only that 15 USC 1681c ( a ) ( 5 ) states Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information, any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. This account is an adverse item they are reporting again without my permission which is against the law. 15 USC 1681s-2 ( a ) ( 1 ) states A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 USC 1681e states Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. I am writing to lodge a complaint regarding the illegal transaction history that has been included in my credit report, which is in direct violation of 15 USC 1681a ( 2 ) ( a ) ( i ) & 15 USC 1681b. Pursuant to 15 USC 1681b, credit reporting agencies are required to obtain consent from the consumer before disclosing any information in their credit report. However, in this instance, the illegal transactions that were reported, I did not give consent for such information to be included in my credit report. Therefore, the inclusion of such information in my credit report constitutes a violation of my rights under the Fair Credit Reporting Act ( FCRA ). 15 USC 1681a ( 2 ) ( A ) ( i ) The term consumer report does not include ; report containing information solely as to transactions or experiences between the consumer and the person making the report The charged off/collection accounts transferred to a third-party debt buyer is considered Certificate of Indebtedness ; this is considered income. Transaction history, which includes information about purchases, withdrawals and other account activities is not relevant to a consumers creditworthiness and should not be included on a credit report. Furthermore, I would like to draw your attention to the fact that 15 USC 1681b ( 2 ) states Any consumer reporting agency may furnish a consumer report under the following circumstances and no other ; ( 2 ) In accordance with the written instructions of the consumer to whom it relates also requires credit reporting agencies to take reasonable steps to ensure the accuracy of the information included in a credit report. The inclusion of inaccurate and unauthorized information in my credit report constitutes a failure on the part of the credit reporting agency to fulfill its obligation under the FCRA and a violation of privacy rights under the Privacy Act of 1974. In light of the above, I respectfully request that you take immediate action to investigate this matter and update as paid as agreed the illegal transaction history from my credit report. I also request that you take appropriate steps to ensure that such violation of the FCRA do not occur in the future. Experian, XXXX and XXXX are not maintaining reasonable procedures.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation