Consumer complaint received 2023-01-31
Company: T.S. Holdings
State: NV
Product: Debt collection
Sub-product: Other debt
Issue: Took or threatened to take negative or legal action
Sub-issue: Threatened or suggested your credit would be damaged

Complaint:
On XX/XX/XXXX I received a call from IQ data regarding collection matter. The representative XXXX proceeded to inform me of outstanding balance owed to previous property management company XXXX owned by XXXX XXXX  XXXX. I informed XXXX this is first time I hearing about this and it was fraudulent placed upon hearing the items. I had resided at XXXX from XX/XX/XXXX to XX/XX/XXXX. I had paid all my bills on time even during XXXX. During my residency I had caught the property manager placing fraudulent charges which would be fixed upon contacting thier law firm. During my stay there was numerous fraudulent practices including trying to raise my rent claiming they did not have lease in file. I provided lease they destroyed along with documentation for carpet and other things they never fixed. At this point it was clear this company that does fraud as business practice to destroying lease documents. I moved out on XX/XX/XXXX and have paid all my rent on time and confirmed it was XXXX balance with staff due to concerns of thier integrity and fraulent businness practice I experienced during my stay. I notified IQ data of this being deliberate fraud and send email documentation of my correspondence with XXXX upon my move out. 
IQ Data seemed not address the matter and threathend to place negative reports on my credit. I had contacted the Operator and Manager XXXX officer of company from XXXX XXXX and notified her of this being case of fraud and requested her to call me back. After XXXX  voicemail she did not return the call or address documentation provided proving falsied debt placed. 
On XXXX XXXX IQ data placed a negative report on my credit. I have XXXX credit and they dropped below XXXX on a falsified debt they are aware was fraudulent placed. I ask FTC to request IQ data  to remove fraudulent collection and look into criminal laws broken regarding fraud on thier client XXXX  as well as IQ Data for placing fraudlent collections. This us practice this company is assisting in fraud and helping XXXX extort money from past residents. This is white collar extortion for debt made up with any merit. I attached screenshot of charges the placed. The carpet was very old and was told they would replace it with hardwood like all othe apartments which was never done and than put this frivolous charges together along with tub refinishing for bathroom they were notified of issue going back XX/XX/XXXX which they never properly even fixed. This complex is going through renovations and I was living in unit they did not even change carpet out comparef to all the other units which were hardwood, its blatant fraud when are charging for things which were the responsibility to fix while was tenant. I was promised hardwood due old carpet upon move out and was first thing they had false promised on but than to see it placed fraudlenty as a debt is gross misconduct and fraudulent business practice they are doing.

Company response to consumer: Closed with explanation