Consumer complaint received 2023-07-17
Company: Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
State: TX
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
I submitted a dispute with all three credit bureaus on XX/XX/XXXX in regards to an inaccurate, fraudulent, and false collections on my credit reports. I also submitted sufficient and substantial documentation to prove my dispute as well as to prove that the collection is not a legitimate debt I owe. I even have proof of an email from the property manager/landlord stating that I was allowed to break my lease without any penalties, fees, or charges. I also received a letter of demands from someone claiming to be an attorney representing the property of XXXX XXXX, XXXX  at XXXX XXXX. Falsely accusing me of such immature behaviors of libelous statements, giving me direct orders to only communicate directly with him, threatening lawsuits to gain monetary compensation for damages I was causing to his client, the property management company, which I not one time ever did anything of the sort in his letter he also requested I contact him, I did, I also requested that he provide me with substantial evidence to back the false allegations, on XX/XX/XXXX, and here it is 375 days later, I never heard back from this attorney ever again. On XX/XX/XXXX when I finally saw a new collections account was placed on my credit reports as negative remarks and my credit score decreased due to this. I reached back out to the attorney, and what I received back was rather deeply disturbing and concerning! Disconnected phone number, the other phone number was answered by a plumbing company, the senior legal assistant email I had, came back as a massive red flag, and I did receive a reply from the senior legal assistant stating the company had changed their status and because of that her email had been changed to ( inserted an email address with a completely different name all together ), I emailed it requested information to contact the law firm to speak with this alleged attorney in regards to this matter and fraudulent reports on my credit bureaus. It most definitely needs to be removed from my credit reports being it was reported out of retaliation and not true in any form whatsoever. Again, 375 days later and still nothing from this attorney or his senior legal assistant who emailed me his atrocious letter of demands. Now the dispute to my credit reporting agencies have been marked as dispute resolved ; reported by grantor and account previously in dispute ; now resolved by data furnishings and increased my debt balance. I absolutely do not owe this amount whatsoever. This is absolutely and truly the Gods honest truth that it is out of retaliation. Please see documentation attached. This is causing me horrible financial injury and my credit reputation for any further rental possibilities for me in the future. This isnt right whatsoever! 
this. Its truthfully not accurate and is 100 % fraudulently false reporting as a way of retaliating against me for my actions in reporting this property for the horrific uninhabitable living conditions and violent crimes that happened at this property while I resided there and in what happened to me there. My health was deteriorating severely because of those living conditions, filing formal complaints and reports with the FHA/HUD and also the FTC. Its also a matter of retaliating against me for my valid complaints in the leasing agent XXXX XXXX for interfering with my mail from the USPS. A general manager and postal worker both can in fact confirm that part. I have too much evidence that is very credible beyond a reasonable doubt against this property, the management, a leasing agent, and the faulty botched maintenance repairs by their maintenance manager, as well as the immense amount of roaches, and I mean heavily infested, in my apartment so severely that I had to throw away all my furniture when I had to move, and they were crawling all over me during the day time as well and all over my medical equipment. It needed to be a building condemned. Please do something about this. Its not right and is completely unnecessary. I have too many witnesses and substantial evidence to support my case/complaint/report.

Company response to consumer: Closed with explanation