Consumer complaint received 2022-05-01
Company: EQUIFAX, INC.
State: OR
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
My personal data was included in data breach of 2017, and there is still no way on the Equifax site to be able to delete your data with them and ensure that they no longer have access to my personal information without my consent. The class-action lawsuit has provided no relief of this kind, and the other forms of relief that have been given to the victims are not " relief '' at all a paltry cash settlement ( that hasn't even been disbursed at all yet ) and credit monitoring services... provided by the company that I no longer want to have my information. 

I did not give them permission directly to access my information, their XXXX practices and knee-jerk reactions to credit score changes cause undue stress, and when minor credit changes occur they simply melt down with a huge credit score hit without examining the facts. 

They are worthless with their security, storing customer data insecurely while also making it virtually IMPOSSIBLE for the person who OWNS that data to be able to access it quickly and easily. Their " locking '' feature is a joke, and they make you jump through tons of hoops to freeze your score. 

All in all, Equifax is a shady and poorly run company with nothing but greed and avarice driving it, and I no longer wish to be associated with them in any way, shape, or form. I also expect the company to retaliate against me for making this demand, as detailed in the XXXX XXXX XXXXXXXX article from 5 years ago, stating that the reporter should stop asking to have their data deleted ... or else. They will threaten you with tanking your credit report Any attempt to get my lenders to stop sending payment information to Equifax, I've been told, might result in my credit score being ruined because my " payments would be marked late ''. 

Denying them information is not the same as incorrect information that they are deciding to provide. I don't trust them with my information. Why are they allowed to force me to? Why is the federal government allowing them to force me to use or be part of their service? How does this gibe with anything constitutionally afforded me in the Bill or Rights? Why does Equifax 's right supersede my own? 

Please answer that last one, because I'd very much like to hear your explanation as to why it is more important for my right to privacy to be trampled on by a massively incompetent company whose security is positively atrocious and was proven in court to be inadequate and insufficient? 

I want my data removed from the Equifax services and I want their account on me ( that I have revoked permission for them to use ) to be deleted. 

I await any and all arguments to the contrary as if you would actually take my grievances to heart and do right by a citizen of this country. Instead, I know that my complaint will be overlooked and ignored because Equifax is " too big to fail '' and it's better to XXXX over the citizenry than it is to hold a corporation accountable. 

Just disgusting.

Company response to consumer: Closed with explanation