Consumer complaint received 2023-05-19
Company: Experian Information Solutions Inc.
State: NY
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
I obtained a copy of my Experian, XXXX and XXXX consumer reports in XX/XX/XXXX and XX/XX/XXXX. I have identified information on my consumer report that are a result of identity theft. There was no permissible purpose for the identified transactions to be reported on my consumer report. I have requested that the recording of this information be blocked and deleted immediately. My request to block and delete is not being made in error, nor is my request to block and delete being made on the basis of a material misrepresentation of fact by me relevant to the request to block and delete the identified transactions. Although I sent a ten page Affidavit of Fact which highlights specific accounts and account numbers as provided by, along with copies of government identification and Social Security Card, all which were sent via USPS Certified Mail # XXXX XXXX XXXX XXXX XXXX XXXX and USPS Certified Mail # XXXX XXXX XXXX XXXX XXXX XXXX through Notary Presentment, on XX/XX/XXXX and XX/XX/XXXX respectively. The response to my CFPB complaint is that I did not specify the accounts in question and for me to send my government identification, social security card and a utility bill. In my telephone conversation with the respective representative on XX/XX/XXXX, I informed the representatives these items are not related to any transactions completed by me. I did not provide written permission or instructions for the identified transactions to be reported on my consumer report.The identified transactions are not information related to any transaction by me as the consumer. The information in question are as follows : -Names ( XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) ; -Addresses ( XXXX XXXX XXXX NY XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX, XXXX XXXX XXXX XXXX NY XXXX, XXXX XXXX XXXX XXXX NY XXXX, XXXX XXXX XXXX XXXX NY XXXX, XXXX XXXX XXXX XXXX NY XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX, XXXX XXXX XXXX XXXX XXXX NY XXXX, XXXX XXXX XXXX XXXX NY XXXX, XXXX XXXX XXXX XXXX NY XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX XXXX ; -Year of Birth ( XXXX ) ; -Phone numbers ( XXXX, XXXX, XXXX XXXX XXXX -Spouse or Co-Applicant ( D ) ; -Employers ( XXXX IXXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX ; -Accounts ( XXXX XXXX XXXX, XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation