Consumer complaint received 2020-03-14
Company: Elite Financial Services, Inc.
State: OR
Product: Debt collection
Sub-product: Other debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
i sent a letter requesting documentation they provided me a lease agreement without a signature it has a printed name they called it an e signature. 

they sent an invoice for carpet cleaning XXXX but they final billing statement charges me XXXX in two separate charges of XXXX and XXXX the move in date on the " lease agreement '' is XX/XX/XXXX this is wrong, and there own documentation the move in move out report and the final billing statement and the minol bill show an initial move in date of XX/XX/XXXX the " lease agreement is signed XX/XX/XXXX by the landlord, after i was XXXX with pen and paper hand written signature on the agent or owner line, but name printed by a computer they are claiming to be an signature ( not even valid in real estate contracts ) is dated XX/XX/XXXX at XXXX XXXX as they sent a notice in the mail that said that we needed to choose to sign a lease for some amount more than what our rent or pay much more for month to month or move and we needed to make this decision by XXXX on XX/XX/XXXX. 

XX/XX/XXXX was a Monday eviction paper work was filed Monday morning the manager knew i was in XXXX. the notice to appear in court was placed on my door not served to me by the county sheriff. on Monday XXXX XXXX i sent a letter to XXXX XXXX  ignorant of the fact they had filed eviction for non payment of rent providing my voluntary notice to vacate and give written permission for my parents to enter the apartment to remove my belongings on Wednesday XX/XX/XXXX my father and brother and nephew were let inside by the manager they then removed my things and on the general eviction was ordered on the XXXX and that is the day the manager signed the move in move out report 6 days after i had already vacated. 

either the manager received the letter giving written permission for my father to enter my apartment as well XXXX a voluntary notice to vacate relinquishing me from any contract as they would have received it within 3 business days of the claimed printed name on this " lease agreement because in the state of Oregon either party has three days to back out of a contract or they let my brother and dad into my apartment without my permission before a general eviction was ordered. 

After i was released from XXXX  i made three phone calls that were not returned to arrange to meet to pay the remaining balance of prorated rent - my deposit eventually i showed up to XXXX XXXX  used my key to let myself in and then placed the key underneath the door to the managers office. 

i did not learn of the outrageous and erogenous claim to debt until i got my credit report two years latter. after i recived the documentation i called them and they refuse to provide me the rental agreement they tell me they will dig up my records and call me back. I have written them a final notice demanding the remove the recording and made a report to the orgegon division of finace regulation as well as the united states depqartment of consumer finance and provided copies of these reports to them and mailing all three documents as well as their own documents provided to me to the above listed agencies as well as to all three credit reporting agencies

Company response to consumer: Closed with explanation