Consumer complaint received 2023-11-10
Company: JPMORGAN CHASE & CO.
State: FL
Product: Checking or savings account
Sub-product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-issue: Transaction was not authorized

Complaint:
I applied for a loan on line, I went thru every possible thing to, Taking names phone number and they even went so far as too transfer me to a loan office manager and that they were a legit certified loan company.. I never signed or the loan agreement and I have them still showing I never signed and or sent them back. 
The XXXX $ loan was to be deposited into my account directly and it wasn't till couple days after I provided that info. 
And after I didn't around mid evening, I started getting Fraud alert sent to my phone... I called Chase Bank and a lady named I believe XXXX, I don't have the phone service I changed just recently because of the month fraud out my account, I lost my car XXXX XXXX XXXX manager signed letting my car finance company XXXX XXXX know that the process takes 90 days for these payments to be put back, That never happened I just got a lie to and completely ran around to point that I'd call the bank and they wouldn't answer. I lost my car I never missed any payments even during covid. I was devastated and got XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX is still happing I got evicted from my place I had one bed room and my housing placed said that my checks bounced.. I never paid with a check I paid cashier check from my bank and then after Money orders then they changed to payments online and I got XXXX cards that XXXX $ Was used off the cards not by me just gone and when I call the back the cards and reporting this so that they can see what happened to my money They emailed and said then pin was used and the money on my 4 cards was gone..I still have the package, receipt and the Cards that clearly show no pin was scratched off and used the card said XXXX on all of XXXX I wanted further investigation done and nothing was done on that ALSO..So I'm out of my rent payment Car and bills and I did pay up one month of my rent.. they was letting me pay because at this point I was a basket case my money gone, car gone and Now I'm homeless sleeping in a car my credit is beyond repair and I can not even get a loan at all and I've lost everything, I was told by the court and the hearing judge I would get 10 days get my stuff and move before the door got posted XXXX notice..Well I got 4 days because the owner at my housing went printed a paper and had. Courts sign paper even faster and I did not receive 10days..At that time I was in Medical leave from my Job and out money just really falling apart, No help from anyone and my GM at my Job Now has made up write ups and gave me a very bad reference to the XXXX XXXX XXXX XXXX I was trying to transfer to in XXXX FL where I had to relocate so that I had place and that fell thru and I'm now still Coming up on a month living in a car and I'm XXXX yrs old, well if I make to XXXX .my bday XX/XX/XXXX .No help from my company that has what's called XXXX XXXX  and it for family 's that work for XXXX that have tragic things happen and they will help, I was told by HR my GM manager has to submit the application, And he did nothing never even tried I was told after thinking he did because he lied and told me he would look into it see what can be done..And Now also this Same XXXX won't Transfer me be cause I show these write ups.. Also after looking into another employee that had XXXX write ups Because her going to work late or excessive call outs.. I come to find out He approved a transfer for her with write ups .But refused mine..And all I'm told is by HR That their is no guarantee that I can be transferred, But I spoke to the GM at the XXXX  XXXX I was trying to transfer too. And he did have work and all my GM had to do was put in my transfer, and I would come in and talk n get a schedule..My GM at my Home restaurant in XXXX XXXX XXXX XXXX called the XXXX XXXX here in XXXX and His name XXXX XXXX and told this XXXX that I have a called out a lot.. Ok I'm under so much stress no help hours cut to nothing I go from being A full time XXXX XXXX  to work XXXX maybe XXXX shifts not making enough to pay anything treating me like I'm a new server and giving me small section and not setting me.I was just being kick down and because all the I'm homeless I lost everything thing in matter of months.. Took a leave from my job a Medical leave and that was denied after walking to doctor appointments in the rain heat.. And stress was over bearing at this point.. And I'm still now have no money and I live in mXXXX XXXX XXXX XXXX  truck or id be in the Street.. I have went from having a XXXX $ a week job to nothing and XXXX less at this point.. I need to know how a bank a Job can just do nothing and treat me like im the bad guy..And just turn my whole life to nothing..And now because all the evictions. I can't even get a loan can't get a car Nothing I have no one that help.. my family. Well they have their own lives.. and my mom XXXX yrs old and can't answer her phone l. So I can ask her if she could just get me a loan something..Ive called here in the area I had no choice but to come too. To be told there is no help NONE. I've worked my whole damn life to have no help and I'm told over and over Sorry but here free food .How I cook that?? I don't have a place..Oh well here they give my can food and things I eat COLD!! I want justice for what I've lost and everything I have worked for my whole life.. I want help.. I need help not kicked around now by this XXXX XXXX  government that don't do XXXX for the XXXX of the XXXX help other countries..What is the world coming too??? Complete poverty a recession and XXXX in the streets living in tents.. Homeless ppl I've come too know now, that fought for the freedom of our country that's homeless.. It's a XXXX Shame. Iderly ppl homeless why? Cause our Government XXXX and don't care about their own people. I will pray that XXXX Some way brings some good to this world, And all the rich how about they become homeless loss all their riches and come live in a truck and lose everything they have, my name is XXXX XXXX ..My phone number is XXXX Please if there is a person that can help me get my money and well my car gone ..but I want things off my credit, points and put back that I can get a place and not be told because my situation that can't help me..I swear I will find justice, And we are to be protected and our money and banks are not protecting our money. Chase Bank I went to them Because of they were to be best bank.. and hear all I see is how People Who Have Chase Are being Scammed and money gone.. and they are doing NOTHING AT ALL ..JUST PRESENTING LIES TILL ALL OUR STUFF IS JUST TAKING AWAY... My money I worked for gone! XXXX cards money stolen.. I'm done letting all this be sweeped under a rug and stepped on and getting no help at all.. Thank you for you time.. I hope someone reads this and I can get the help I have been seeking.. I've even tried to contact, '' '' 8 on our side ' '' Nothing back from them also..I 'm just disappointed in this so call life I've lived I'm a shame to say I live in this Country. Prayers please if we don't change. There's only gon na be more and. more what my XXXX  going to have ..By time they become adults, will be a XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX!! how XXXX yrs of my life I work to have gone..

Company response to consumer: Closed with explanation