Consumer complaint received 2023-10-08
Company: EQUIFAX, INC.
State: NY
Product: Credit reporting or other personal consumer reports
Sub-product: Other personal consumer report
Issue: Improper use of your report
Sub-issue: Reporting company used your report improperly

Complaint:
EQUIFAX contacted me in XXXX, about a data breach that I'm involved in. They told me my information was Exposed XXXX times on the Internet dark web, third party sites etc. I sent back the card correspondence they sent me acknowledging I got it. Then again in XXXX of XXXX, they sent me, another notice about the breach in which I informed them that I completed the first 1, but due to the Corona virus in XXXX they told me they probably didn't receive everyone who was impacted information to submit a Extended claims form, for Compensation of XXXX or more that was being paid to everyone that was impacted by this Breach. So I did that. I received a confirmation number indicating that they have my information. This been a while ago, an I had to fill out a out of pocket form of expenses I lost due to this Impact. The case 's was settled sometime last year in XXXX, an people received XXXX checks as compensation for the breach, on the other hand I'm still waiting for my Compensation. It's been almost a year, an if I don't call them, they won't reach out to me.. I've lost ALOT because of this data breach, an for them to oust me out an not pay me, violates my Constitutional rights, because they leaked my Personal information out to the World, then trying to hide what they did, like it's my fault, when they contacted me about the situation. I lost everything due to this Breach, I Experienced extreme identity theft behind this, I had to close out numerous accounts because of the identity theft, due to the data Breach, I had my Social security number associated to an apt in my dwelling, who I don't even know an I'm not understanding how my social security number got linked to this dwelling at all, I don't even know these people ( XXXX XXXX XXXX, XXXX XXXX, is where my SS number is associated too? All my private pictures been leaked, I had monitoring apps that were supposed to be protecting my information, obviously they wasn't, an this situation has crippled me, an I really need my Money from Equifax as well because of them this is why all of this Mishap for us happening untill this present day, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, an I lost my life Savings behind this grave situation that millions of others was hurt by as well, I tried all I can, I haven't gotten nowhere with them. Every time I call Equifax, they tell me it's still processing, an there's nothing else they can tell me, just to keep calling back! That's not How the credit bureau supposed to treat the consumer, especially when it's not the consumer fault, it's their fault. These agencies are violating lots an lots of rights an getting away with it, an the broke minorities are the ones who suffer, like me ..I really need you guys help with EQUIFAX paying me my compensation for their Data Breach, An my information was Exposed XXXX times to everyone, an I don't even know what to do at this point, I'm so paranoid, I'm trying to find a way to Change my Social security number if that's possible, because the number I have now been compromised horribly an I refuse to let them treat me like this an ignore me, when they made my life a Living XXXX, because they weren't on top of their job... I need my Compensation from them, I need my money back, I've lost from the identity theft that eventually took place soon after, I'm just disgusted, an I don't have faith in these monitoring programs anymore, because XXXX my Personal information got Exposed that Ridiculous to me, how dare they do that, but their information is very very private, but the world got mines, because of the carelessness on their part. I call, call call them with no results... I even ask for escalation, an still didn't get a return call as if they don't wan na compensate me, or trying to push it under the Rug, while I'm suffering, an it's hard for me to take care of my family now. I really need you guys help please, these companies, agencies, banks, debt collectors are ruining our lives, with all these lies, an scams, an Fraud, an Abuse of power. It's just unheard of. Please help me.

Company response to consumer: Closed with explanation