Consumer complaint received 2020-03-27
Company: National Credit Systems,Inc.
State: CA
Product: Debt collection
Sub-product: Other debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours

Complaint:
XXXX XXXX Complaint Department/ Credit Dispute National Credit systems . 
Dear Sir or Madam : I am writing to dispute the following information in my file with you company. Ive done my due diligence as a Consumer or reaching out to XXXX XXXX XXXX. I received no clear direction, Ive sent multiple letters and emails with No Response. I fulfilled my response requirement as required by FCRA Laws. Ive been working at this for about ( 4 ) months with no response. 

The information provided by XXXX XXXX is inaccurate due, to incorrect status reporting and incorrect amount owed provided to you company. 
Issues : Inaccurate status reporting. ( I gave company written notice, I stated I would be moving verbally, also written from the documentation provided by the apartment complex ). 
Assistant Manager stated it was okay to move. I moved out on the XXXX of XXXX. However, I provided my keys back to the apartment complex on the XXXX of XX/XX/XXXX. 
Apartment complex lagged in their response to provide accurate data with key return request. 

I contacted Fair Housing on the XXXX of XXXX stating I was a victim of Identity theft which was causing my funds to be held a XXXX XXXX. Fair Housing advised, I could move out and only be charged the backed rent and a prorated charge from XX/XX/XXXX XX/XX/XXXX. Due to my lease starting XX/XX/XXXX. My fees should be as follows. 


Past Due Balance of - {$1300.00} Key Return Date XXXX XXXX XXXX ) {$2300.00} however, I moved out on the XXXX. This amount should be prorated to equate to XXXX. 

Balance Owed should be = XXXX plus. 

Utility Bills- Utility bills provided by company are inaccurate I went down to office multiple times stating, I double paid utilities. Under Management direction, I reached out to the utility company and they also stated I was dually charged. I have proof of my XXXX XXXX XXXX bill stating I was already charged and paid for utility bills. 
I do not agree with the purposed XXXX amount. I let the GM know that I was told the only amount I would have to pay was a XXXX amount. Which I agreed to pay I will not be responsible for any additional charges from this company. I agree to pay the XXXX . Any additional amounts I do not agree to pay. 

FCRA NOTICE : While an Item is in dispute with a collector. A Collection agency is unable to report said balance to credit bureau. I am within my rights to dispute this information and well within the ( 30 ) day response time to dispute this item. First contact from National Credit Systems was XX/XX/XXXX via phone. 

Resolution request : I would like to request the accurate balance be updated and the company provide details of their findings. If the company can not reach an agreement with this company, I would like to solve this matter in a court setting. I agree, to come to an agreement with this company and pay the XXXX $ owed to National Credit Systems, should XXXX XXXX agree with my purposed amount. Thank you. 
Sincerely, XXXX XXXX Contact Information : XXXX XXXX XXXX  XXXX, CA XXXX Phone : XXXX

Company response to consumer: Closed with explanation