Consumer complaint received 2023-08-31
Company: PACE Funding Group, LLC
State: CA
Product: Debt or credit management
Sub-product: Mortgage modification or foreclosure avoidance
Issue: Unauthorized withdrawals or charges

Complaint:
In XXXX, a man named " XXXX XXXX '' and a woman named " XXXX XXXX '' from the company " XXXX XXXX XXXX '' ( license # :XXXX  XXXX  ) contacted us as solar panel vendors and construction contractors. We were told that we are eligible to get environment-saving rebates, from the government, if we sign a solar contract and install solar panels on our roof. XXXX XXXX also offered other environment-saving rebates from the XXXX XXXX XXXX. She suggested that she could help us build a guest room on top of the garage area at a very reasonable price. As a part of the agreement, she asked us to pay {$50000.00} in cash as a down payment to get the job started. 
Considering our XXXX  son has a XXXX XXXX, we accept their offer and their reasonable price to build a guest house for him on top of our garage. After a year of back and forth with the company representatives, no solar panels were installed and no guest room was built on the top of the garage. Eventually, they stopped answering our phone calls and closed their office. 
In addition, We discovered that they used our names and contact information to borrow {$140000.00} from a bank called " Pace Funding '' and about {$10000.00} from another bank called " XXXX XXXX '' but with fake signatures and telephonic voices. Now Pace Funding has placed a lien on our property and we have been charged loan payments through our annual " city property tax ''. 
Despite having a police report and FBI agents in our house to verify that nothing had been done as the invoice stated, we contacted " Pace-funding '' and " XXXX XXXX ''. The invoice was waived after several weeks of investigation by " XXXX XXXX '' but Unfortunately, " Pace funding '' didn't pay any attention to us and told us that we were also victims and could not do much for us and only emailed us a copy of a fake job report which had never been done on our property ( see attached documents ). After hiring an attorney, a few days later, the police informed us that they had a court order to arrest the bad guys. Since I am a XXXX XXXX XXXX man which is always an easy target for criminals, have tried to sell our property when interest rates were much lower, so that I could purchase a house that would be more convenient for me and our son. However, due to the property lien, we have been unable to proceed. Since XXXX, courts have been closed because of COVID-19. The fake invoice from " Pace-funding '' must still be paid and the court date is still pending. However, the plaintiff 's attorney has repeatedly postponed the date, so our home will be foreclosed and our credit will be damaged if we do not pay " Pace Funding '' the unfair amount via our property taxes. 
A Peace Officer from the Contractor 's State License Board visited us with her crew to check our property and verify our story. Her name is " XXXX XXXX '' and her contact number is XXXX,,,, XXXX,,,, XXXX. Email : XXXX. XXXX XXXX has worked on this case and can help if you have any further questions. The court case number is, ( XXXX ). 
... ... ..It would be greatly appreciated if you could assist us in this matter

Company response to consumer: Closed with explanation