Consumer complaint received 2021-08-07
Company: U.S. Collections West, Inc.
State: PA
Product: Debt collection
Sub-product: Mortgage debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
this debt was made in 2016 when my sister rented the apartment and they added my name to this debt because i was on lease just to live there and i was in school they told my mom who was XXXX  and no income she could live there if not on lease, my sister paid bill in full when our mom moved to XXXX  and sent for us. now that i would like to get my own place this comes up on my credit report but all paper work in my name sister name and she just opened her XXXX  and never came up we even got all mail forward and old landlord said it should have not went to collects she paid everything i got a good reference letter gave back keys and there were no problems.. this greedy 3rdparty company wants XXXX for a XXXX bill that we were never giving nor have or had any knowledge of let alone a chance to pay nor do anything about it plus did not owe since was never on credit and now its on there for XXXX my mom sent ck and the lady said she not accepting because she told my mom to send XXXX to her account and call her cell cause she was going on vacation that same day. if you guys pull phone records and look at how she sent my mom check back you will see they are trying to scam me and add extra to it. the other lady in office said pay XXXX but the first this lady friend call her on vacation and she told the the lady who said we do not owe that only XXXX was going to lose her jobs and they were being mean so she said she wanted to talk to supervisor and then all XXXX broke out and the first lady called my mom phone with her friend in background showing off bn really nasty and rude to my mom so my mom hung up after she was bn smart and said she is sending check back certified for XXXX and wants all she asked for plus interest on top of that since my mom court her in a lie and called her out on it and tried to say that was not right to how they treated the young lady who tired to help us. on that.. we called our Law firm who said we were right and that they were being shady and to report them and we could sue them especially if not corrected and knew that their workers were scamming customers and all credit companies and they said you pay what is on your credit report and they can work out deals, so if it is only XXXX why are the adding extra when that was never disgusted was never owed that is how my sister got her own place how my name get screwed up and now she sends me a letter with my sister name on it not mine so why is it my credit report and why is she sending my sister personal information to me but addressed to my mom certified trying to ruin her business cause my mom came for her trying to scam me and letter said XXXX XXXX you owe us XXXX plus interest when we did not even owe the XXXX them and still not on credit report just a letter attached to my check saying XXXX plus what was added up to XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation