Consumer complaint received 2019-01-29
Company: Experian Information Solutions Inc.
State: CA
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Incorrect information on your report
Sub-issue: Public record information inaccurate

Complaint:
Credit Reporting Agency will not remove inaccurate information. 
SEE LETTER FROM US BANKRUPTCY COURT ATTACHED. 

RE : XXXX ( Chapter XXXX ) XXXX ( Chapter XXXX ) I have requested of this company several times that the erroneous bankruptcy filings be removed from my credit file. When I requested these items be removed from my credit file and the validity of the items that is reported by the United States Bankruptcy Court as the information furnisher. This credit reporting agency has responded several times that this was verified with US Bankruptcy Court. The attached documentation from the US Bankruptcy Court, clearly states that they are not the information furnishers as stated on my credit report for these inaccurate and erroneous filings. As a credit reporting agency is required by law to the following : ( 1 ) Guidelines. The Bureau shall, with respect to persons or entities that are subject to the enforcement authority of the Bureau under section 621 ( A )  establish and maintain guidelines for use by each person that furnishes information to a consumer reporting agency regarding the accuracy and integrity of the information relating to consumers that such entities furnish to consumer reporting agencies, and update such guidelines as often as necessary ; and ( B ) prescribe regulations requiring each person that furnishes information to a consumer reporting agency to establish reasonable policies and procedures for implementing the guidelines established pursuant to subparagraph ( A ). 624 - 15 U.S.C. 1681s-3 97 ( 2 ) Criteria. In developing the guidelines required by paragraph ( 1 ) ( A ), the Bureau shall ( A ) identify patterns, practices, and specific forms of activity that can compromise the accuracy and integrity of information furnished to consumer reporting agencies ; ( B ) review the methods ( including technological means ) used to furnish information relating to consumers to consumer reporting agencies ; ( C ) determine whether persons that furnish information to consumer reporting agencies maintain and enforce policies to ensure the accuracy and integrity of information furnished to consumer reporting agencies ; and ( D ) examine the policies and processes that persons that furnish information to consumer reporting agencies employ to conduct re investigations and correct inaccurate information relating to consumers that has been furnished to consumer reporting agencies. 

Who is XXXX and have all steps been followed to ensure, proper guidelines with respect to persons or entities that are subject to the enforcement authority of the Bureau under section 621???

Also why is US Bankruptcy Court stating they did not furnish this erroneous information. I need these items to be removed immediately, as this organization has not followed, reasonable procedures. It is the purpose of this title to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this title.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation