Consumer complaint received 2023-10-10
Company: World Acceptance Corporation
State: IN
Product: Debt collection
Sub-product: I do not know
Issue: Attempts to collect debt not owed
Sub-issue: Debt was result of identity theft

Complaint:
I noticed an account on my credit reports from a company called WORLD FINANCE CORPORATION that I had no business relationship with. XXXX XXXX was attempting to collect on a an alleged debt in the amount of {$1600.00}. I have had my identity stolen and sent WORLD FINANCE CORPORATION a letter via certified mail XX/XX/2023 notifying them about this fraudulent account including a copy of my Identity Theft report asking them to please delete the fraudulent account from my credit reports. I also disputed this fraudulent WORLD FINANCE CORPORATION account with the credit bureaus. WORLD FINANCE CORPORATION however continued reporting this fraudulent WORLD FINANCE CORPORATION account with the credit bureaus. XX/XX/2023 I noticed WORLD FINANCE CORPORATION still reporting this fraudulent WORLD FINANCE CORPORATION account with the credit bureaus. I then sent WORLD FINANCE CORPORATION a DEBT VALIDATION LETTER via certified mail XX/XX/2023 requesting the agreement between WORLD FINANCE CORPORATION and myself and the original application for the account. WORLD FINANCE CORPORATION violated the FCRA 15 U.S.C. 1681g ( d ) by failing to provide the evidence requested after being notified about the identity theft. FCRA 15 U.S.C. 1681g ( e ) states .... a business entity that has provided credit to, provided for consideration products, goods, or services to, accepted payment from, or otherwise entered into a commercial transaction for consideration with, a person who has allegedly made unauthorized use of the means of identification of the victim, shall provide a copy of application and business transaction records in the control of the business entity, Pursuant to the FDCPA 15 U.S.C. 1692g ( b ) WORLD FINANCE CORPORATION was required to cease collection efforts until the alleged debt was validated but failed to do so. WORLD FINANCE CORPORATION continued reporting the alleged debt to the credit bureaus in its attempts to collect on the alleged debt thereby violating the FDCPA 15 U.S.C. 1692g ( b ). I saw the fraudulent WORLD FINANCE CORPORATION account XX/XX/2023 on my credit reports. I then sent WORLD FINANCE CORPORATION a FAILURE TO RESPOND letter via mail XX/XX/2023. WORLD FINANCE CORPORATION violated the FDCPA 15 U.S.C. 1692e ( 2 ) In its attempt to collect on an alleged debt by falsely representing the character, amount, or legal status of any debt. WORLD FINANCE CORPORATION violated the FDCPA 15 U.S.C. 1692f In their attempts to collect on the alleged debt by collecting an amount that was not expressly authorized by an agreement creating the debt or permitted by law. WORLD FINANCE CORPORATION violated the FDCPA 15 U.S.C. 1692g ( b ) by not ceasing collection efforts until the debt was validated. Case law is well settled that reporting an alleged debt to the credit reporting agencies is " an attempt to collect on a debt ''. Pursuant to the FDCPA 15 U.S.C. 1692g ( b ) WORLD FINANCE CORPORATION was required to cease collection efforts until the alleged debt was validated but failed to do so. WORLD FINANCE CORPORATION continued reporting the alleged debt to the credit bureaus in its attempts to collect on the alleged debt thereby violating the FDCPA 15 U.S.C. 1692g ( b ). Additionally, WORLD FINANCE CORPORATION FAILED TO RESPOND to the DEBT VALIDATION LETTER within XXXX days causing me to send a FAILURE TO RESPOND letter via certified mail XX/XX/2023. WORLD FINANCE CORPORATION violated the FCRA 15 U.S.C. 1681i by not validating the alleged debt within XXXX days. I saw the fraudulent WORLD FINANCE CORPORATION account XX/XX/2023 on my credit reports and it is still there as of this filing.

Company response to consumer: Closed with non-monetary relief