Consumer complaint received 2023-07-30
Company: Resurgent Capital Services L.P.
State: CA
Product: Debt collection
Sub-product: Credit card debt
Issue: Written notification about debt
Sub-issue: Didn't receive enough information to verify debt

Complaint:
I am writing to file a formal complaint against Resurgent Capital Services L.P. ( Debt Collection Agency ) in direct response to their letter dated XX/XX/2023. The unsatisfactory and inadequate response from Resurgent Capital Services L.P. in attempting to validate the debt associated with the above-referenced account is the final straw in their continuous disregard for consumer rights, which is now met with forceful action.

Statements Are Not Verification of Debt : Resurgent Capital Services L.P. 's audacity to claim that an account summary constitutes proper verification of the debt is not only erroneous but also insulting to the intelligence of consumers. I am well aware that credit card statements or an account summary do not even come close to meeting the stringent standards for proper debt validation set forth by the Fair Debt Collection Practices Act ( FDCPA ) a law enacted to safeguard consumers from such misleading tactics.

Demand for Proper Debt Validation : I demand that Resurgent Capital Services L.P. ceases its deceptive practices and promptly provides me with legitimate and irrefutable validation of the alleged debt. Their verification must be in strict compliance with the guidelines outlined in the FDCPA, which include but are not limited to : a ) Verification of the Original Creditor : They must furnish documentation that establishes the identity and contact information of the original creditor, along with any account numbers or references associated with the alleged debt.

b ) Detailed Account Information : They are obliged to present a comprehensive statement of the account, which encompasses a breakdown of the principal amount, interest, fees, and any other charges claimed to be owed.

c ) Signed Agreement or Contract : They must submit a copy of the signed agreement or contract that substantiates my obligation to pay the alleged debt.

d ) Proof of Assignment : They are required to provide documented evidence confirming their legal authority to collect the debt on behalf of the original creditor if the debt has been sold or transferred.

e ) Itemized Transaction History : I demand a complete itemization of the debt, encompassing all relevant transactions, payments, and adjustments related to the account.

f ) Schedules RC-Balance Sheet, RC-E-Deposit Liabilities, RC-C-Loans & Leases, RC-L-Derivatives, and off-balance sheet items, RC-S-Servicing, securitization, and asset sale activities : They must promptly exhibit the relevant portions of these records, as mandated in the debt verification process. I reiterate that these records are required under 12 U.S.C. 1817 ( a ) ( 1 ) ( Federal Deposit Insurance Act ) and are critical in validating the debt 's authenticity.

g ) the tax reports on the capital gains re-issued on the securities, an unaltered copy of the original security, the cash receipt required under UCC 3-501 ( b ) ( 2 ) ( iii ) and FASB Statement of Financial Accounting Standards Number 95 disproving that Resurgent Capital Services L.P enjoyed accord and satisfaction of its claim ( s ).

Compensation for Damages to Credit and Reputation : Resurgent Capital Services L.P. 's malicious reporting of unverified debt information to credit bureaus has caused severe damages to my creditworthiness and reputation. As such, I demand full compensation for the losses incurred as a result of their illegal and unjust actions. The Fair Credit Reporting Act ( FCRA ) entitles consumers to seek damages for violations, and I intend to hold Resurgent Capital Services L.P. fully accountable for their actions.

Company response to consumer: Closed with explanation