Consumer complaint received 2022-03-24
Company: WELLS FARGO & COMPANY
State: WI
Product: Mortgage
Sub-product: FHA mortgage
Issue: Closing on a mortgage

Complaint:
A forged Deed on XXXX of XXXX, plainest day I know who did the forgery was the D that was used for title insurance, knowingly fraudulent if you know all the facts on that, that made the mortgage at XXXX XXXX XXXX. My ex of 15 years decided to steal my home that I paid on since XXXX. 
Obviously he only married me for my income my assets of real estate which was my home in XXXX acres to homes and we had a prenuptial agreement he keeps his real estate in XXXX XXXX Wisconsin I keep my real estate both premarital. 

It's obvious that it's a deed forgery from a lady from his work, I have luckily a signature of mine from the day before on my driver 's license the new one so you can compare it's completely different periodically I change my signature. I was in the financial services industry I just felt it was important. 

When I didn't know all the facts I talked to Wells Fargo at two different locations with no assistance. 

After I discovered the forgery everything fell into place. I talked to an XXXX at Wells Fargowho was completely not helpful.XXXX XXXX does not help the situation. 

I contacted XXXX XXXX who is a supervisor of the transaction going to University of Wisconsin Credit Union after many attempts he finally responded right at the end with a copy finally of the transaction which is probably his obligation I imagine. 

Truth is also an obligation he did not no what the XXXX on there was about yet he is the manager of that department. 

That sounds like a misrepresentation. I explained to him that it was a forged deed and forged title and forge mortgage. And that they stole a lot of money. 

My ex of 15 years also did a reopening of the divorce case and then forged a bunch of Deeds again long ago and then he arsened my very special family home office. 

I want to know immediately what the XXXX is for. My house is going into foreclosure I can't even look at my XXXX because people are blocking it, there's {$140000.00} that was also taken out for equity I don't know what the XXXX we need to know that answers well. 

After 3 years of threatening me to refinance from joint to my name ( it was just temporarily enjoyed name because of the building of the log home- but I still paid for everything it was my home and understood that way ) My X threats were " refinancing your home this year or next or I will torch your home and the forest with it and I don't care if you're in it '' he also did worse ones various types I will go into detail on that unless you want it. 

I told him it shouldn't matter if it's in joint name because I'm paying for it and his credit rating only goes up because it shows that that debt is being paid in joint name. He had already signed the deed over to me of course back then. This is property I bought in XXXX, from savings starting in XXXX. I married him in XXXX with a prenuptial agreement. 

I need to see all the closing documents, was it something I needed to sign cuz I did not authorize it. Because of his threats that got more and more wicked as it got closer to his cutoff point he even yelled about getting it refinanced into my name or he's going to rip off my arms so I was very distressed and very afraid because he snaps and he goes crazy that you can not control this man. He only attacks defenseless people like myself my young teenagers and others. He even killed a wide XXXX man in a bathtub because he was going to tell me what XXXX XXXX Plan. And what he did in divorce with the amended extra Deeds that I just discovered in XXXX, I just discovered the amended divorce that happened in XXXX. So he changed the Deeds at that time and then arson my home and then probably collected insurance money. 
So he pretended that he wanted it out of his name while he was stealing it from me. I was very distressed with Wells Fargo because they were making a deal XXXX and my ex!!!! What is this {$270000.00} please send closing documents, everything ASAP because foreclosures happening and it's my home but I paid on since XXXX. 
XXXX XXXX, supervisor of closing mortgages, I need this today. I sent other request yesterday. It must not go into foreclosure this property is the world to me.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation