Consumer complaint received 2022-08-14
Company: C.Tech Collections, Inc.
State: NJ
Product: Debt collection
Sub-product: Medical debt
Issue: False statements or representation
Sub-issue: Attempted to collect wrong amount

Complaint:
XX/XX/XXXX XXXX XXXX of XXXX P.A XXXX XXXX XXXX XXXX, NJ XXXX TO WHOM IT MAY CONCERN This letter is to resolve the redundant mail us of your billing statement that has not ceased since XX/XX/XXXX. 

We do not owe you any money. Below is an explicit explanation : XXXX On XX/XX/XXXX I received an email from XXXX XXXX XXXX Offering XXXX XXXX XXXX XXXX screenings at reduced rate of {$99.00}. A physicians prescription is required. A coy of the email from XXXX XXXX XXXX is enclosed. In the email there is no mention of XXXX XXXX of XXXX P.A or its function XXXX Both of us, my wife XXXX XXXX and myself secured the required physicians prescriptions as stated in the promotional email from XXXX XXXX After the scan we discovered that the charges were submitted to Medicare in the amount of {$350.00} for each of us. Medicare paid provider located at XXXX XXXX XXXX XXXX, XXXX, NJ XXXX XXXX Then we received a bill of what we owed which is {$7.00} that we paid according to the Medicare statement. Medicare Procedure details is enclosed with this letter XXXX We received a billing statement from XXXX XXXX dated XX/XX/XXXX to pay {$75.00} for each us. A charge of {$99.00} for the CT scan submitted to XXXX for {$350.00}. The cost of the procedure jumped to {$350.00} from {$99.00} an incredible 350 % increase. 
XXXX We contacted XXXX on XX/XX/XXXX and a representative who identified himself as XXXX XXXX my wife to ignore the bill or disregard the bill XXXX Again, we received another statement dated XX/XX/XXXX for the same amount of {$75.00}. On XX/XX/XXXX again called to clarify what was going on. A representative identified herself as XXXX told us to disregard the bill You continue to send us billing statements in spite of the fact that you billed Medicare and the claim was paid according to Medicare payment. You also ignored your representatives previous conversation and their advice to us to ignore or disregard the bill. We have never requested your service and you never informed us of your services prior to the CT scan appointments. We only use Medicare approved or Medicare accepted services. In the email we received, see enclosed, there is no mention of your service. 
Medicare has determined that your service is not covered by Medicare. The provider is responsible for the denied service based on the information shown in the promotional email that was emailed to us by XXXX XXXX XXXX. 

Your charges have been denied by Medicare and it is your responsibility to appeal to Medicare. We have paid what we owe. 

From the date of this letter on, all billing statements you send us will be ignored. Furthermore, should you decide to have any Outside XXXX XXXX contact us, as you stated in your XX/XX/XXXX billing statement, I will be forced to take the necessary legal action to stop your or any of your agency or agencies from contacting us by any phone, mail or email or any the form of harassments. 

Regards, XXXX and XXXX XXXX

Company response to consumer: Closed with explanation