Consumer complaint received 2024-01-26
Company: U.S. BANCORP
State: WI
Product: Mortgage
Sub-product: Conventional home mortgage
Issue: Struggling to pay mortgage
Sub-issue: Foreclosure

Complaint:
My complaint was with US Bank and the foreclosure of my home. They did not allow me the opportunity to save the home through the pandemic and I still beleive that I legally have a claim against them as their lawyer requested a dismal of the foreclosure judgement but the judge did not act on their request. 

While I'd love to revisit this as it was unjust after going through the worst phase in my life, including all of my belongings stolen by the the new owner. I have been homeless, living out of my car and still going to work like nothing was wrong. Just as I thought I pulled myself through this, the fallout from this whole ordeal continued to put me on the street. I was just evicted from my current home and again finding myself with no place to call my own. All due to an error in how the bank reported interest paid. 

In XXXX, I was working with the bank to bring the home out of foreclosure and become current on the mortgage. I had a arranged settlement where the FHA assisted me paying the back payments and added to the end of the loan. The bank completed the transaction and I received my XX/XX/XXXX statement with an ininterest paid of XXXX in change. Based on this, I filed my XXXX taxes and XXXX taxes on the documented interest paid. in both years the the bank stated showed large amounts of interest paid and I figured it was due to the loan amounts added to the note. I filed my taxes like every year of the XXXX interest paid statement. I don't recall ever having issue on this. Anyways, things went south and in XXXX I attempted a bankruptcy to save the home. The attempt failed and I lost my home. However, the bank never reported the interest correctly and of course took the federal money and bounced it in and out of my account. Not really an issues now with the home lost, but the falsified interest paid in XXXX XXXX T given to the irs and the subsequent XXXX XXXX T has caused huge penalties on to me from the IRS. All along I claimed that I had the documents to prove that my reporting to the IRS was accurate with the documentation provided by the bank. Well with al the noise of this I had never gotten the chance to fight the claims made on to by the irs. when the house was taken my documents were all disposed during the eviction process. This error has caused me thousands of dollars in penalties from the federal government and the state of wisconsin. The federal government at least had the decency to let me try and get my feet on the ground but the state of wisconsin not so much. They have forced wage garnishment of 25 % for two years and half years all while putting me back into the financial place I spent the last 10 years. I finally started to act on my recollection of the mistakes and asked us bank to provide the statement from those two months. 

They did and the amount of transaction of monies in and out of the account from XXXX XXXX to XX/XX/XXXX was mind boggling. However, it shows that I did report the interest payments correctly as they were given to me. This is clear in the 2 year transactional document provided. This justified that I in now way should have been responsible for the audit and fees of over XXXX that both the federal government and state of wisconsin are claiming and burdened me with. The problem is getting a tax professional to even act on this, most are in upwards of XXXXXXXX XXXX  to address this nightmare. I understand and of course take some blame for not acting immediately but I certainly don't deserve this financial burden. I have not received a dime of taxes paid and still have an outstanding bill of XXXX to Wisconsin and the IRS a burden that should have been addressed by the bank and the irs in investigating my claims. 

The mockery of regulation and the huge burden placed on the little guy is astonishing. The banks continue with record earnings while American tax payers are dragged through mud. I am asking for some help in correcting this and letting me out of a home bought right on the brink of the housing bubble and I was upside down from the jump. I am not asking for a handout, just assistance in correcting the huge obstacle of dealing with the IRS and the bank to do the right thing and address the IRS. 

I have another claim for the same year where another bank piled on and dumped a 1099-C in the same year. Yes a victim of XXXX XXXX and greed of filing 6 years after the sale. 

These two compounding acts have placed a huge burden on me and I would lie assistance in correcting it. I urge the banks to both do the right thing, and address this issue with the irs. 

Just to sprinkle some icing on the cake, I am a victim of Identity theft in XXXX a false tax claim was make in mys stead to attempt gaining stimulus money. which now shows the IRS to a grounding halt on helping me with anything. 

absolutely crazy and I am at wit 's end.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation