Consumer complaint received 2023-02-17
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.
State: IL
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
I requested an investigation regarding inaccurate/erroneous items on my credit file that were being reported erroneously. Your agency sent a letter stating that you had completed your investigation and the items were not deleted, as requested. This concerns me as I do not understand how you arrived at this conclusion since this information is indeed incorrect. 
XXXX XXXX XXXX # XXXX This account is charged off and it is reporting as open. You are reporting the loan type wrong. Also, this account is reporting as charge off, I never received a XXXX cancelation. " Canceled debt income, '' often called canceled or forgiven debt, is something anyone with unpaid debts who is not gifted should be concerned with. The IRS considers this income. XXXX states, The IRS considers most forms of forgiven, canceled or settled debt as income for tax purposes. If the amount of your canceled debt is more than {$600.00} and it's considered taxable, the lender is required to send you a XXXX form, which includes the cancelled amount that you'll need to report. So, if the debt is charged how can it be reporting? 
What Happens with Canceled Debt? - XXXX Delete this account. 15 U.S. 1681 and IRS Violation OneMain XXXX Last payment is wrong you stated XX/XX/XXXX, but a payment received XX/XX/XXXX. This account is reporting as charge off, I never received a XXXX cancelation. Delete this account. Also, this charged account is reporting a payment history each month when it should not since the account has been charged off. This is falsely manipulating the statute of limitation which is a FCRA violation. Because this apparent neglect is ensuring my account is accurate DELETE this item immediately. 

Also, this account is reporting as charge off, I never received a XXXX cancelation. " Canceled debt income, '' often called canceled or forgiven debt, is something anyone with unpaid debts who is not gifted should be concerned with. The IRS considers this income. XXXX states, The IRS considers most forms of forgiven, canceled or settled debt as income for tax purposes. If the amount of your canceled debt is more than {$600.00} and it's considered taxable, the lender is required to send you a XXXX form, which includes the cancelled amount that you'll need to report. So, if the debt is charged how can it be reporting? 
What Happens with Canceled Debt? - XXXX Delete this account. 15 U.S. 1681 and IRS XXXX XXXX XXXX XXXX # XXXX You stated this last payment received on XX/XX/XXXX, but reported a payment in XX/XX/XXXX. You reporting this account is sold to XXXX XXXX then why is account is still reporting too. High Balance and charged off amount are wrong. Your reporting history is wrong, you have two 120 days payment for XXXX and XX/XX/XXXX. Also, this account is reporting as charge off, I never received a XXXX cancelation. " Canceled debt income, '' often called canceled or forgiven debt, is something anyone with unpaid debts who is not gifted should be concerned with. The IRS considers this income. Experian states, The IRS considers most forms of forgiven, canceled or settled debt as income for tax purposes. If the amount of your canceled debt is more than {$600.00} and it's considered taxable, the lender is required to send you a XXXX form, which includes the cancelled amount that you'll need to report. So, if the debt is charged how can it be reporting? 
What Happens with Canceled Debt? - XXXX Delete this account. 15 U.S. 1681 and IRS XXXX XXXX XXXX  XXXX Last payment is wrong, you charged this account this off is XXXX, XXXX, XX/XX/XXXX, XXXX, XXXX, XXXX is reporting 120 days. Also, this account is reporting as charge off, I never received a XXXX cancelation. " Canceled debt income, '' often called canceled or forgiven debt, is something anyone with unpaid debts who is not gifted should be concerned with. The IRS considers this income. XXXX  states, The IRS considers most forms of forgiven, canceled or settled debt as income for tax purposes. If the amount of your canceled debt is more than {$600.00} and it's considered taxable, the lender is required to send you a XXXX form, which includes the cancelled amount that you'll need to report. So, if the debt is charged how can it be reporting? 
What Happens with Canceled Debt? - XXXX Delete this account. 15 U.S. 1681 and IRS Violation ****If a creditor has written off your debt, you may receive the XXXX form. You must claim this amount as income on your taxes because you never paid it back, thus making it taxable income where the IRS is concerned. 

15 U.S Code 1681 States : ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. 
( 2 ) An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers.

( 3 ) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers.

( 4 ) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy.

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with non-monetary relief