Consumer complaint received 2022-10-27
Company: Experian Information Solutions Inc.
State: MI
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-issue: Their investigation did not fix an error on your report

Complaint:
XXXXXXXX XXXX has been willingly participating in a credit score scheme against every single American who applies for credit. A scheme that harms and steals from all consumers. There are at least two parts to this scheme. 

This is how the scheme works : Financial institutions have learned how to manipulate the FICO algorithms. When a creditor continues to report an old charge-Off the FICO algorithm reads that as a recent Charge Off. Here is an example and we will use my Credit Report. I had a Charge Off in XX/XX/XXXX with XXXX XXXX  However each month they have been re-reporting this Charge off. Same with the XXXX Loans. Although there has been no activity since XXXX, they continue to report each loan every single month. All my credit applications are denied due to Recent Charge-offs or Recent Negative accounts I have NO RECENT Negative accounts! I call each creditor to confirm the reason and I have recorded each and every call. 

My XXXX  Loans have also been re-aged by having a separate department take them over in XXXX. By doing so this department reports the loans as an original charge off for XXXX, not XXXX. Everyone in the financial industry is well aware of this but plays the ignorance card. 
WHY? You must ask the right question. Who gains when consumers ' credit scores are lower. ANSWER : All financial institutions because they can now charge much higher rates. 

There are other changes the Financial industry has done including XXXX XXXX for the sole purpose of lowering credit scores. Here is one of those recent policies. Back around XXXX when opening a checking account all banks would pull your XXXX XXXX XXXX  : This report would let the banks know if a consumer has written many bad checks which are still unpaid. However, a memo went around to all financial institutions that by pulling consumers ' credit reports whenever a consumer opens a checking account would lower 100s of millions of credit scores by 3 - 5 pts. Doesnt seem like much but that would allow financial institutions to charge 1,2,3 % higher on interest. Think of that, why would a bank need to pull a consumer 's credit score if the consumer is Depositing money into the bank. COMMON SENSE PEOPLE! 

Why is my credit score as low as it is? The credit information which weighs most of any person 's credit score are : Length of credit history : mine is over 5 years = Very good Credit used compared to credit available : Mine is under 15 % = Excellent Recent Negative remarks : I have XXXX for 7 yrs Negative remarks which are 6 years or older impact a credit score minimally about 5 % of a credit score. 
Yet, XXXX has my credit score at only XXXX, this is despite having no negative credit information for nearly 7 years. Despite having used only 11 % of my available credit. Despite having no rent or Mortgage payment, no auto payment ( everything is paid off ) and despite my monthly bills being less than 20 % of my monthly salary. 
I am providing a full copy of my credit report to show how each of these accounts are reported every month as a Charge-Off One other piece of information : This complaint is being emailed directly to senators including XXXX, XXXX etc.. The DIrector of the CFPB, and other watchdogs agencies. I have also retained class action attorney XXXX XXXX

Company public response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company response to consumer: Closed with explanation