Help Users When and Where They Need It Most

The UserIQ platform lets you engage users when and where they need it most to create a stickier experience for everyone, every time. Whether you’re offering step-by-step guides or pointing out must-see features, we’ll make the process easy, in-depth and scalable.

FEATURES FOR USER ONBOARDING
Get easy-to-create guided tours that can be segmented by user, an onboarding tutorial launcher for self-guided learning at any time as well as tooltips and feature announcements.

FEATURES FOR USER ENGAGEMENT
Get in-app announcements and guides to make targeted & scalable messaging feel personal, NPS and custom surveys for voice of the customer feedback, and faster issue resolution with targeted help.

UserIQ has given us tremendous insight into how our users interact with the platform. The ability to segment users by feature adoption has allowed us to create targeted campaigns via multiple channels to educate and support our users. In addition, the ability for us to know how engaged each user is with our platform allows us to be proactive in our user education.

Ray B.

General Manager, CollegePlannerPro

Before UserIQ we had zero visibility into what our clients were using from a product usage perspective and didn’t know what they liked most and what they didn’t. Now with UserIQ, we can see what customers are actually using so we can make better product roadmap decisions.

Adam C.

Director of Customer Success, Kenect

UserIQ is a flexible and powerful platform for customer health scoring, NPS collection, in-product onboarding, educational marketing, and usage insights - all in one. Since adopting, we've gained confidence in assessing the health of our customers, saved countless hours in reporting, and freed the process of building effective onboarding from the development team.

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