Internal Revenue Service - Information Release
IR-2021-60
Tax Time Guide: Use the Where's My Refund? tool or IRS2Go app to check tax refund status   
March 18, 2021 
   
   
   
Media Relations Office
Washington, D.C.
www.IRS.gov/newsroom   
Media Contact: 202.317.4000   
Public Contact: 800.829.1040
   
 Tax Time Guide: Use the Where's My Refund? tool or    
 IRS2Go app to check tax refund status    
     
IR-2021-60, March 18, 2021   
   
WASHINGTON -- The Internal Revenue Service today reminds taxpayers that the most convenient way to check on a tax refund is by using the Where's My Refund?  tool at IRS.gov or through the IRS2Go Mobile App.   
     
Taxpayers can start checking their refund status within 24 hours after an e-filed return is received. In addition, Where's My Refund provides a personalized date after the return is processed and a refund is approved.   
     
 Go paperless    
     
Now more than ever, the safest and best way to file a complete and accurate tax return and get a refund is to file electronically  and use direct deposit. Taxpayers can visit IRS.gov/filing  for more details about IRS Free File, Free File Fillable Forms  and free tax preparation sites. E-filing is also available through a trusted tax professional.   
     
 Refund timing    
     
While most tax refunds are issued within 21 days, some may take longer because the return requires additional review.   
     
 There are several reasons a tax refund may take long:    
     
- The return may include errors or be incomplete.   
     
- The return could be affected by identity theft or fraud.   
     
- The return includes a claim for the Earned Income Tax Credit or Additional Child Tax Credit.   
     
- The time between the IRS issuing the refund and the bank posting it to an account since many banks do not process payments on weekends or holidays.   
     
The IRS will contact taxpayers by mail if more information is needed to process a return.   
     
Taxpayers claiming the Recovery Rebate Credit  on their tax return will not cause a delay in the processing of that tax return. However, it is important that taxpayers claim the correct amount. If a correction is needed, there may be a slight delay in processing the return and the IRS will send a notice explaining any change made. Refunds may be delayed while the IRS makes any necessary corrections.   
     
 Fast and easy refund updates    
     
Taxpayers can use Where's My Refund? to start checking on the status of their return within 24 hours after the IRS acknowledges receipt of an electronically filed return or four weeks after the taxpayer mails a paper return. The tool's tracker displays progress through three phases:   
     
1. Return Received;   
2. Refund Approved; and   
3. Refund Sent.   
     
To use it a taxpayer must enter  their Social Security number or ITIN (Individual Taxpayer Identification Number), their filing status and the exact whole dollar amount of their refund. The IRS updates "Where's My Refund? once a day, usually overnight, so there's no need to check more frequently.   
     
 Calling IRS doesn't speed up refund timing    
     
Calling the IRS won't expedite a tax refund. The information available on Where's My Refund? is the same information available to IRS telephone assistors.   
     
Most taxpayers who want to prepare their own returns can file electronically for free with IRS Free File. Alternatively, taxpayers who qualify can get free tax help from trained volunteers  at community sites around the country.   
     
 Ignore refund myths    
     
Some people mistakenly believe they can expedite their refund by ordering a tax transcript, calling the IRS or calling their tax preparer. Ordering a tax transcript will not help a taxpayer get their refund faster or find out when they'll get their refund.   
     
 Filing options    
     
Taxpayers can use several options to help find a paid tax preparer. One resource is Choosing a Tax Professional, which includes a list of consumer tips for selecting a tax professional.   
     
The Directory of Federal Tax Return Preparers with Credentials and Select Qualifications  is a free searchable and sortable database. It includes the name, city, state and zip code of credentialed return preparers who are CPAs, enrolled agents or attorneys, as well as those who have completed the requirements for the IRS Annual Filing Season Program. A search of the database can help taxpayers verify credentials and qualifications of tax professionals.   
     
Taxpayers can find answers to questions, forms and instructions and easy-to-use tools online at IRS.gov anytime. No appointment required and no waiting on hold.   
     
This news release is part of a group of IRS tips called the Tax Time Guide. The guide is designed to help taxpayers as they near the May 17, 2021, tax filing deadline.