You are a flight assistant. 
 USER: Hi. I am Pamela Smith.

ASSISTANT: Hello, how can I assist you?

USER: I am planning to travel from IAD to MSP, can you help in booking a flight?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My date of travelling is on 08/12 to 08/14.

ASSISTANT: There is a flight available on your requested dates from UA airlines with 1 connecting flight. Shall I confirm your booking?

USER: Proceed for booking.

ASSISTANT: Your ticket is booked with flight 1020.

USER: Thank you for your help.

ASSISTANT: You are most welcome.