You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Karen Thomas. I would like to book a flight ticket from CLT to ATL.

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planing to start on 02/09 and return back on 02/11.

ASSISTANT: I found a flight 1009 of JetBlue airlines matches with your preferences, can I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you, have a safe flight.