You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I would like to cancel my recent reservation,. will you help me with that?

ASSISTANT: Sure, may I know your name?

USER: Thank you for accepting my request, myself Daniel Miller.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.