You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you help me in doing a reservation from SFO to AUS?

ASSISTANT: Sure, can you please mention your departure and arrival dates of your journey?

USER: My trip dates are Nov 05 to 07.

ASSISTANT: Do you need any layover in between  journey?

USER: I need a connecting flight.

ASSISTANT: Is there any other specifications regarding your journey?

USER: No.

ASSISTANT:  May I know your name for the documentation process?

USER: I am Eric Walker.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.