You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am planning to attend a Snooker's competition in Washington IAD from AUS. Can you find a flight ticket for me?

ASSISTANT: Sure, we will do for you.

USER: Thank you.

ASSISTANT: When do you want to start and return on?

USER: Yes, I want to start on Jan 25 and return on Jan 27.

ASSISTANT: Do you prefer a connecting flight?

USER: Yes, I need a single connecting flight.

ASSISTANT: Do you have any other specifications?

USER: Yes, I want a business class.

ASSISTANT: Can I know your good name?

USER: I am Carol Brown.

ASSISTANT: Thank you for your details, we found a connecting flight 1009 in business class which is in Southwest airline. Shall I proceed?

USER: Yes, you can.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you.