You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Janet Young from San Francisco.

ASSISTANT: How may I assist you at this moment?

USER: Can you please book a direct flight ticket to New York?

ASSISTANT: Sure Janet, I am here to help you in reserving a flight ticket. Can I have your planned trip dates?

USER: Thank you for your positive response, I want to take off on 11/11 and please book my return ticket also on 11/13.

ASSISTANT: Ok, please provide me your source and destination codes.

USER: I would like to fly from SFO and destination airport is JFK.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Based on your traveling dates, I have found a flight with the Delta airlines having a connection limit 0 with the ticket fare is 500. Can I proceed with the booking?

USER: That's fine, please confirm this flight ticket for me.

ASSISTANT: Your ticket is confirmed with the flight number 1012.

USER: Thank you for assisting me.

ASSISTANT: Thank you for choosing us. Have a safe journey.