You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can I have your name to proceed further?

USER: My name is Timothy Turner.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Thank you for your time, sorry, no reservation found with provided name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for picking us.