You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I would like to cancel my recent reservation which is booked in the last week, can you please help me to do that?

ASSISTANT: Sure, I will help you with that. Please mention your name for checking the reservation status.

USER: I am happy for your response. My name is Kevin Turner.

ASSISTANT: Please give me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: There is no reservation found under your name.

USER: It's ok, not a problem with that.Thank you.

ASSISTANT: Welcome, have a great day.