You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Carolyn Hall here. I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: How can I help you today? I will help you in cancelling your reservation.

USER: Thank you.

ASSISTANT: Sorry, there is no reservation on your name in our database.

USER: That's ok. Thank you.

ASSISTANT: Thank you for reaching us.