You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am planning to celebrate the Flowers Festival in DEN, so please help me in booking a flight ticket from MSP.

ASSISTANT: Sure, please provide your trip dates.

USER: My trip dates are Jun 2 to Jun 4.

ASSISTANT: Which class do you prefer?

USER: I prefer a business class.

ASSISTANT: May I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: May I know your name?

USER: I am Betty Rodriguez.

ASSISTANT: Sorry Betty Rodriguez, no direct flight is available on your route.

USER: No issue, thank you.

ASSISTANT: Thank you for reaching us.