You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Due to some technical issues, my meeting place has been changed. Can you please change my existing reservation?

ASSISTANT: Sure, I am here to help you with that, can I know your good name to proceed further?

USER: Sure, I am Gregory King.

ASSISTANT: I am sorry to say you that there is no reservation found under your name in our database.

USER: Ok, Thank you for your help.

ASSISTANT: Thank you for reaching us.