You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Sure, myself Lisa Brown.

ASSISTANT: Ok, wait for some time I will check the reservations on your name and get back to you.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thanks for approaching us.