You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: Actually my Hockey competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am blissful to help you.

USER: Thank you.

ASSISTANT: May I know your good name to proceed further?

USER: Yes, I am Brenda Miller.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: Ok, not an problem. Thank you for your information.

ASSISTANT: Thank you for availing us.