You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello,.

USER: I am Carolyn Turner.

ASSISTANT: May I know, what kind of service you are looking for?

USER: I am a member of blue cross society I am planning to conduct a educational camp at San Francisco, can you please help me in booking a flight ticket?

ASSISTANT:  Sure, I can help you in that.

USER: Thank you.

ASSISTANT:  Can you help me with your boarding and landing airport codes?

USER: My boarding is at JFK and landing is at SFO.

ASSISTANT: When will you travel to San Francisco and return from there?

USER: I want to travel on 01/05, and need to catch return flight on 01/07.

ASSISTANT: We found a Southwest airline, of flight number 1018, with fare 100 having one connection. If you are comfortable with the above flight, please let me know?

USER: No, I am not comfortable. I need to travel in direct flight.

ASSISTANT:  Ok, We will try to provide you for the next time.

USER: Ok, thank you.

ASSISTANT:  Thanks for choosing us.