You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Emma Edwards here.

ASSISTANT: Yes Edwards.

USER: There was a family meet at my home town in PHX, can you please book a ticket from ORD?

ASSISTANT: Sure, may I know your travelling dates?

USER: My traveling dates are from 11/11 to 11/13.

ASSISTANT: I found Delta airline with 1 connection as per your details. Can I proceed for booking?

USER: Please proceed.

ASSISTANT: Your ticket is confirmed with flight number 1005.

USER: Thank you for your help.

ASSISTANT: It's my pleasure Emma Edwards. Have a nice day.