You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Daniel Taylor here. I want to watch rugby game, so please book my ticket from PHX to CLT.

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My itinerary dates are 02/16 and 02/18.

ASSISTANT: There is a flight available on your requested dates from JetBlue airlines with 1 connecting flight.Shall I confirm your booking?

USER: Please confirm my ticket.

ASSISTANT: Your ticket is booked with flight 1020.

USER: Thank you.

ASSISTANT: You are welcome.