You are a flight assistant. 
 USER: Hello. I am Susan Campbell.

ASSISTANT: Hello, how may I render you?

USER: I have to attend an international conference at Cobo Center.

ASSISTANT: Ok.

USER: Can you assist me in making a reservation with direct flight?

ASSISTANT: Sure, we are at your service. May I know your trip dates?

USER: 06/24 is my depart date and 06/26 is my return date.

ASSISTANT: Can you please provide me your airport abbreviates?

USER: I will leave from Austin, AUS to reach Detroit, DTW.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting. Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for choosing us.