You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation due to sudden postpone of my client meeting.

ASSISTANT: Sure, we can help you with that.

USER: Thank you.

ASSISTANT: Please provide your good name?

USER: I am Justin Turner.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you.