You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Cynthia Jackson.

ASSISTANT: How can I be of your help today?

USER: I want to cancel my reservation as my fare well party got cancelled. Can you help me?

ASSISTANT: Sure, I can help you in that. Please wait for a while.

USER: Ok.

ASSISTANT: Sorry Cynthia Jackson, there is no active reservation on your name to cancel it.

USER: That's Ok, thanks for your assistance.

ASSISTANT: Thanks for visiting us.