You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I want a flight ticket to attend my uncle retirement function, please help me out.

ASSISTANT: Sure, may I know on which dates you want to travel?

USER: My depart date is on 03/20 and return date is on 03/22.

ASSISTANT: Kindly, provide me your airport code?

USER: My origin airport is IL- ORD and Dest airport is NY- LGA.

ASSISTANT: Please be on hold.

USER: Ok.

ASSISTANT: I found a flight with the number 1016 and Delta airline. Shall I proceed?

USER: Please proceed.

ASSISTANT: To confirm your ticket may I know your name?

USER: I am Sandra Allen.

ASSISTANT: Your ticket has been booked with the name of Sandra Allen.

USER: Thank you for the reservation.

ASSISTANT: Thank you for availing us.