You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: My name is Mary Jackson.

ASSISTANT: Hello Mary.

USER: I would like to travel from PHX to IAH, could you please help me for that?

ASSISTANT: Please share the dates too.

USER: My trip dates are 11/11 and 11/13.

ASSISTANT: Please hold on for a moment.

USER: My price should not exceed 200.

ASSISTANT: There is a flight with 1 connection, would you like to continue? I have rechecked it, there is a direct flight available not connected flight.

USER: Sad to hear that, thank you for conformation.

ASSISTANT: Ok, thank you for reaching us.