You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I am Brenda Anderson. Due to heavy rainfall in New York, I want to cancel my reservation.

ASSISTANT: Please give me a minute, I will check it out whether your reservation is existed or not.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, thanks for your information.

ASSISTANT: You are welcome. Have a great day.