You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I will help you in cancelling your reservation. I will check your reservation status and get back to you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: My name is Patrick Adams.

ASSISTANT: Please wait for sometime.

USER: Sure.

ASSISTANT: Adams, I have not found any reservation by your name in our database.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: You are welcome, thank you for contacting us.