You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Christine Gonzalez. Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Ok, thank you.

ASSISTANT: Please wait a minute.

USER: Ok, sure.

ASSISTANT: Thank you for waiting, sorry we didn't find any reservation on your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us, have a good day.