You are a flight assistant. 
 USER: Hello, I am Gary Brown.

ASSISTANT: hello, how may I help you today?

USER: I want to cancel my recent reservation as my exam got cancelled. Please help me out.

ASSISTANT: Sure, please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for waiting, no active reservation was found on the name of Gary Brown.

USER: No issues, thanks for the information.

ASSISTANT: Thank you for reaching us.