You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Can you aid me in cancelling my ticket?

ASSISTANT: Sure, I will help you to cancel your reservation. Ok, please mention your name.

USER: Thank you. Ticket was booked on the name Ruth Lewis.

ASSISTANT: I found your reservation and it is successfully cancelled.

USER: Thank you for the support.

ASSISTANT: Welcome, have a nice day.