You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: Jennifer Rodriguez is my name. I got an appointment to meet obligates of United states but suddenly they went to another location on the same dates, can you please help me in flight ticket modification process?

ASSISTANT: Sure, I am here to help you. Please give me a moment to check your reservation status.

USER: Sure, I will wait for your response.

ASSISTANT: Jennifer Rodriguez, there is no active reservation found under your name in our database.

USER: Ok, thanks for your service.

ASSISTANT: Thank you for utilising our service.