You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am Nancy Lopez. Can you please reserve me a flight ticket from OAK to CLT?

ASSISTANT: Sure, can you share me your trip dates?

USER: My trip dates are Apr 05 and Apr 07.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: There is a flight with UA airline having one connection and airfare is 100. Can I proceed to booking?

USER: Please reserve it.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.