You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, what can I do for you?

USER: I want to cancel my recent reservation, As I want to stay back on my own city due to heavy snowfall. Can you help me with that?

ASSISTANT: Sure, may I know your name?

USER: I am Ronald Martin.

ASSISTANT: Please wait a minute.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry, there was no reservation on your name.

USER: Ok, Not a problem. Thanks for the help.

ASSISTANT: Thank you.