You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Susan Smith. Can you please help me in booking a flight ticket from MCO to CLT locations?

ASSISTANT: May I know your trip dates?

USER: My travelling dates are from 09/09 and 09/11.

ASSISTANT: There is no flights available.

USER: It's ok. Thank you for the information.

ASSISTANT: Welcome.