You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Raymond Walker.

ASSISTANT: How can I help you?

USER: I have a plan to attend a live music concert in CLT, can you please find a flight from ORD?

ASSISTANT: Sure, I will help you, Can you please share me your travelling dates?

USER: My planning dates are from 09/12 till 09/14.

ASSISTANT: Here, I found a flight for you with single connection.

USER: Please proceed.

ASSISTANT: Your ticket is booked with flight number 1008 and airline is Southwest.

USER: Thank you for your service.

ASSISTANT: Welcome, have a safe flight.