You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Alexander Mitchell. Can you help me in cancelling my recent reservation, as my project got extended?

ASSISTANT: I am here to help you about that.

USER: Ok.

ASSISTANT: Sorry to say this Alexander, there are no active reservations under your name.

USER: That's ok, thank you for checking.

ASSISTANT: Most welcome, thank you for reaching out here.