You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Joseph Martin. I need to cancel my recent reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure, I will help you.

USER: Thank you for considering my request.

ASSISTANT: Please hold on a moment.

USER: Sure, I will wait for your positive information.

ASSISTANT: Sorry, there is no reservation found on given name.

USER: Not a big problem, anyway thank you for your information.

ASSISTANT: Thank you for reaching us.