You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: There is a slight change in my recent reservation, can you please help me?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you for your positive response.

ASSISTANT: Can you please share me your name?

USER: Please check the ticket under the name Emily Jones. Are we still connected?

ASSISTANT: Sorry, no reservation found on your name to change your reservation.

USER: No issue, thank you for your time to check with my reservation status.

ASSISTANT: Thank you for reaching us, have a nice day.