You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Benjamin Jackson.

ASSISTANT: How can I assist you today?

USER: I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from EWR?

ASSISTANT: Sure, can you please share your travel dates?

USER: Sure, I would like to take off on 01/04 and return back on 01/06.

ASSISTANT: Let me check for the availability of flight.

USER: Sure.

ASSISTANT: Flight-1020 is available for you with 1 connection at the price of 100, can I book it?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket is booked, thank you for choosing us.

USER: I appreciate your help, thank you.

ASSISTANT: Have a great journey.