You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Sharon Smith here.

ASSISTANT: How may I help you today?

USER: I want to attend a Football match in Atlanta. But suddenly the match got cancelled. Can you please help me for cancel my reservation?

ASSISTANT: I am sorry Mr.Sharon Smith, no reservation found on your name.

USER: Anyway, thank you for the information.

ASSISTANT: Thank you for reaching us.