You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kathleen Jackson.

ASSISTANT: Kathleen, how may I aid you?

USER: I am planning to visit Chicago to meet my friend, can you please book me a ticket from AUS to ORD?

ASSISTANT: Please provide your itinerary dates.

USER: My planned dates of journey are from 10/29 to 10/31.

ASSISTANT: Please hold on for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Southwest airlines with flight 1011 is providing service with 1 connection.

USER: Please book my ticket with this airlines.

ASSISTANT: Your ticket is reserved.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for choosing us.