You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I would like to attend a music event at Orlando, can you help me to book a direct flight?

ASSISTANT: Sure, I am happy to help you. Please help me with your travelling dates.

USER: My preferable journey dates are May 29 and May 31.

ASSISTANT: May I know your source airport code please?

USER: My source airport code is CLT.

ASSISTANT: On which name would you like me to book the flight?

USER: Please book my flight ticket under the name of Laura Harris.

ASSISTANT: Is there any other specifications for you?

USER: No, thanks for asking.

ASSISTANT: Thanks for providing details, no flights are available on your journey routes.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for choosing us.