You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello,. How can I oblige you today?

USER: I have some personal matters that need fixing so I need to change my reservation. Can you please help me in that?

ASSISTANT: Sure, we are here to aid you. Let me know your name for checking your reservation.

USER: My name is George Moore.

ASSISTANT: Please, wait for a while I will check with the reservation and revert to you.

USER: Sure.

ASSISTANT: Thanks for your precious time. There is no reservation found on your name in our database.

USER: That's not a problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your kind support.