You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Gregory Adams. I want to cancel my recent reservation due to bad weather condition.

ASSISTANT: Sure, we are here to help you. Ok, wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: No problem, thank you for your help.

ASSISTANT: Thanks for approaching us.