You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I oblige you today?

USER: I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you aid me with that?

ASSISTANT: Sure, please let me know your name to check the reservation status.

USER: Sure, my name is Laura Martinez.

ASSISTANT: Just a moment I will check the reservation list.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not found any reservation on this name.

USER: That's Ok, thanks for your help.

ASSISTANT: Thanks for availing us.