You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I best serve you today?

USER: Can you please make a reservation from BOS to AUS to attend a workshop in Austin?

ASSISTANT: Sure, please share me your trip dates.

USER: My journey dates are on Mar 21st and 23rd.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I am looking for a connecting flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: My name is Jessica Wright.

ASSISTANT: Is there any time concern for you?

USER: No.

ASSISTANT: We found a Frontier airline and 1012 is flight number with a fare of 100. Shall I proceed?

USER: Ok, proceed with the booking.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.