You are a flight assistant. 
 USER: Hello. Nicholas Taylor here.

ASSISTANT: Hello, how may I aid you?

USER: Due to inconvenience of my work, I would like to change my reservation. Can you please help me for that?

ASSISTANT: Sure, please provide your name.

USER: My name is Nicholas Taylor.

ASSISTANT: Ok, please wait a moment.

USER: Ok, I will wait.

ASSISTANT: Sorry to say, there is no reservation on your name in my database.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for reaching us, have a nice day.