You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I support your today?

USER: Can you help me in booking my flight ticket from EWR to DEN?

ASSISTANT: Sure, I am here to help you in booking. Can you please share your name?

USER: I am Deborah Jones.

ASSISTANT: Ok, can you help me to provide you with a connection if you need?

USER: I need a connecting flight.

ASSISTANT: May I know your planned travelling dates to proceed further?

USER: My trip dates will be May 17th to May 19th.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: No.

ASSISTANT: Let me check the availability of flights and revert to you.

USER: Ok.

ASSISTANT: Thank you for waiting, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Its ok, thank you.

ASSISTANT: Thank you for approaching us.