You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Kenneth Phillips.

ASSISTANT: How can I help you Kenneth Phillips?

USER: I am planning to go Washington with my children to visit Disney World, can you please book me a ticket from AUS to IAD?

ASSISTANT: Good to hear, may I know your travelling dates please?

USER: Yes, I want to travel on 04/03 and 04/05.

ASSISTANT: Hold on a moment please, I am checking the flight availability with this route.

USER: Please check whether that flight is limited to 1 connection or not.

ASSISTANT: Yes, I have found a flight 1002 of Southwest airlines with 0 connection limit for you. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you so much for your help.

ASSISTANT: Thank you for choosing our services.