You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, do you need any help from us?

USER: I am planning to promote my franchise business at Oakland. Can you please help me in reserving the ticket from PHL to OAK?

ASSISTANT: Sure, could you please share your departure and arrival day?

USER: I would like to travel on Oct 5 and again I will return back on Oct 7.

ASSISTANT: Ok, could I have your name please?

USER: Myself Pamela Mitchell.

ASSISTANT: Ok, do you need direct or connecting flight?

USER: I am comfort to travel in single connection flight.

ASSISTANT: Ok, may I know your class preference?

USER: No.

ASSISTANT: Ok, do you have any other specifications?

USER: No, I don't have any other specification's regarding my journey.

ASSISTANT: The economy class with flight number 1014 of Southwest airline is available having fare as 100 and connection as 1, is it ok for you?

USER: Yes, please proceed for this flight.

ASSISTANT: Ok, your reservation is confirmed. The departure time is 3:00 hours and the arrival time is 2:00 hours.

USER: Thank you very much for reserving the ticket.

ASSISTANT: You are welcome, have a great day.