You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: Can you aid me to change my recent reservation due to an emergency?

ASSISTANT: Sure, I am here to help you with this. Can you please provide your name to check your reservation status?

USER: Myself Kimberly King here.

ASSISTANT: Wait a moment please.

USER: Ok.

ASSISTANT: Kimberly King, there is no active reservation found under your name in our database.

USER: No, issue. Thank you.

ASSISTANT: Thank you for contacting us.