You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Karen Moore, want to travel from CLT to JFK.

ASSISTANT: May I know your travelling dates? There is a flight available for you in Hawaiian airline with 1 connection. Shall I proceed with the booking?

USER: My travelling dates are from 07/18 to 07/20. Please proceed this.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.