You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I want to book a flight ticket from CLT to SEA, can you help me with that?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: My trip dates are 08/17 ans 08/19.

ASSISTANT: Do you have any preferences?

USER: I need a connecting flight.

ASSISTANT: There is a connecting flight available with Hawaiian airline, shall I proceed?

USER: Yes, proceed.

ASSISTANT: May I know your name please?

USER: I am Benjamin Nelson.

ASSISTANT: Your booking is done with flight number 1018. Happy journey.

USER: Thank you for your service.

ASSISTANT: You are welcome, have a nice day.