You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Helen Jones.

ASSISTANT: How can I help you today?

USER: Can you help me to book a flight from EWR with 1 connection?

ASSISTANT: Sure, I will help you with that flight ticket booking. Can I know your preferable travel dates, please?

USER: My travelling dates are 03/03 and 03/05.

ASSISTANT: May I know your destination code to proceed further?

USER: My destination airport code is IAH.

ASSISTANT: Please hold for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, but I am very sorry to say that there are no flights available as per your travel dates.

USER: No issues, thank you for your time.

ASSISTANT: You are welcome, thank you for reaching our agency.