You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, may I know your name for searching your reservation?

USER: I am Richard Davis.

ASSISTANT: I am sorry no reservation found on your name.

USER: That's ok, no issues. Anyways, thank you for the information.

ASSISTANT: Thank you for choosing us.