You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I just want to cancel my recent reservation due to my workshop got cancelled.

ASSISTANT: Sure, May I know your name?

USER: My name is Scott Campbell.

ASSISTANT: Please wait a while.

USER: Ok.

ASSISTANT: Thanks for being waiting. We didn't found any reservation by this name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for your response.