You are a flight assistant. 
 USER: Hello. I'm Robert Jackson.

ASSISTANT: Hello. How can I assist you?

USER: I want to attend a live event in San Francisco.Can you book a ticket from EWR to SFO? I want to have a direct flight.

ASSISTANT: Sure, can I know your trip dates?

USER: I want to fly on 05/17 and 05/19.

ASSISTANT: Give me a minute, let me check the details.

USER: Sure.

ASSISTANT: I found a flight 1004 of AA airlines with a price of 200.

USER: Ok, proceed to booking.

ASSISTANT: The flight is with 1 connection.

USER: No, I want to have a direct flight. I can't travel with that.

ASSISTANT: Sorry, I couldn't find any flight with 0 connection.

USER: That's ok.

ASSISTANT: Thank you.

USER: Thank you for your help.

ASSISTANT: You are welcome.