You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for the day?

USER: I need to reserve a ticket from DTW to PHL, can you help me?

ASSISTANT: Sure, may I know your travel dates?

USER: My trip dates are Nov 18 to 20.

ASSISTANT: Do you need any stopover in between your journey?

USER: I need a single connection limit?

ASSISTANT: Any other preferences?

USER: I prefer economy class.

ASSISTANT: May I know your name?

USER: Gregory Green here.

ASSISTANT: Ok, please wait a minute.

USER: Sure, take your time.

ASSISTANT: We found an airline Southwest with flight 1021 having a fare 100 with stopover in economy class. Shall I proceed with booking?

USER: Ok, proceed.

ASSISTANT: Your booking has been processed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.