You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you today?

USER: Can you please cancel my reservation as my trip got cancelled?

ASSISTANT: Sure, I am glad to help you with that. Can I know your name to check your previous reservation?

USER: I am Nancy King.

ASSISTANT: Please wait a moment to check.

USER: Sure, take your time.

ASSISTANT: As per your request, I have found your reservation and cancelled it successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching to our services. Have a good day.