You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I would like to cancel my recent reservation, please help me out.

ASSISTANT: On which name can I cancel your reservation?

USER: On the name Michelle Harris.

ASSISTANT: I am sorry no reservation found on your name.

USER: Ok, no issue. Thank you for your information.

ASSISTANT: Thank you for your help.