You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you now?

USER: Can you please cancel my existing reservation as my plan to go for holiday vacation got cancelled?

ASSISTANT: Sure, I am happy to help you.

USER: Thank you.

ASSISTANT: For cancelling your reservation, we need to know your name for checking your reservation status. So, can you please provide me your name?

USER: I am Catherine Taylor.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Ok, there is no reservation found on your name in our records.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.