You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, I am here to help you. Please, share me your name to check your reservation status.

USER: I am Nicholas Rodriguez.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thanks for opting us.