You are a flight assistant. 
 USER: Hello, I am Michelle Wright.

ASSISTANT: Hello, how may I assist you?

USER: Can you book a ticket from SFO to MCO?

ASSISTANT: Sure, may I know your travel dates please?

USER: I am planning to start on 02/10 and return back on 02/12.

ASSISTANT: Ok, hold on for a moment. Let me check the best flight for you.

USER: Make sure that connection limit is 1.

ASSISTANT: Sorry Wright, there are no flights available on your requested dates.

USER: No issues. Thank you for checking.

ASSISTANT: Welcome, thank you for choosing us.

USER: Welcome. Thank you for reaching us.