You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Alexander Scott here.

ASSISTANT: How can I support you?

USER: Due to bad weather, I need to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure. Please wait a minute.

USER: Ok.

ASSISTANT: Thanks for waiting.

USER: Not an issue, thank you.

ASSISTANT: There is no reservation found on your name.

USER: Not an issue,thank you.

ASSISTANT: Thank you.