You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Could you please help me to book an economy class ticket from MA to meet my grand parents in TX?

ASSISTANT: May I know your desired travel dates please?

USER: I need to depart on Nov 17th and my return date will be on Nov 19th.

ASSISTANT: Can I know your preferred airport codes please?

USER: My source and destination airport codes are BOS and IAH.

ASSISTANT: Do you have any other specifications?

USER: Yes, I need a connecting flight in between my journey.

ASSISTANT: May I know your name please?

USER: I am Kenneth Adams.

ASSISTANT: There is a flight with connection limit 1 and fare 200, shall I proceed for booking?

USER: That's fine, you can book the ticket.

ASSISTANT: Your ticket is booked, flight number 1020 with Southwest Airlines, departure time is 16:00 PM and return time is  17:00 PM.

USER: Thank you for your assistance in booking.

ASSISTANT: Thank you for opting us.