You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I help you?

USER: I am Dorothy Smith and I would love to travel from San Francisco,Ca- SFO to Oakland, CA-OAK. Can you please book a ticket?

ASSISTANT: OK, may I know your journey dates?

USER: My journey dates are from july/17 and july/19. I need a direct flight with a price of 1000.

ASSISTANT: OK, Thanks for providing information. Please wait a moment.

USER: OK.

ASSISTANT: I found a flight with your given details. Shall I confirm flight booking?

USER: OK, proceed further with the booking.

ASSISTANT: Your airline : Southwest and your flight number is 1013.

USER: Thanks for your service.

ASSISTANT: Thank you, for connecting with us.