You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please cancel my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, may I know your name please?

USER: Sure, my name is Nicole Miller.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT:  As per your request, we had cancelled your reservation.

USER: Thank you so much for your help.

ASSISTANT: Most welcome.