You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: My name is William Gonzalez.

ASSISTANT: Ok.

USER: I have a plan to travel from PHX to OAK to meet my brother, can you please help me for booking?

ASSISTANT: May I know your planning dates?

USER: My planning dates are from 12/24 till 12/26.

ASSISTANT: Please hold on for a while.

USER: My connection limit should be 1.

ASSISTANT: I found a flight with 1 connection. Shall I proceed?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket has been booked with flight 1018 and airline is Delta.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.

USER: Welcome.