You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you please help me to cancel my recent ticket?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May, I know your good name?

USER: I have reserved my flight ticket with the name Margaret Garcia. So, please check the ticket status with this.

ASSISTANT: Please wait for a moment.

USER: Ok. Take your time.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: It's ok, not a problem with that. Thank you for checking the ticket status.

ASSISTANT: Thank you for reaching us.