You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Jason Nelson. I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I will assist you with that. Please can you wait a moment?

USER: Thank you. I will wait for your response.

ASSISTANT: Thank you for waiting, sorry as per the reservation records there is no ticket been reserved on your name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Ok, thank you for choosing our agency.