You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be at your service?

USER: I want to cancel my recent reservation, due to a meeting is scheduled on that date. Can you help me out?

ASSISTANT: Sure, may I know your name to check the reservation list?

USER: Ok, Kenneth Carter is my name.

ASSISTANT: Please be on hold I will get back to you with the information.

USER: OK.

ASSISTANT: I found a reservation on your given name. Can I proceed to cancel?

USER: Yes, please cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for your great help.

ASSISTANT: Thank you for reaching us.