You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you with that. Can you please tell me your name which is in your previous ticket?

USER: My reservation was done under the name Brenda Garcia.

ASSISTANT: Ok, please give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry Garcia, I didn't  found any reservation on your name to cancel.

USER: That's ok, not an issue. Anyways, thank you for checking.

ASSISTANT: You are welcome. Thank you for approaching us.