You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: I would like to fly from DEN, can you please assist me in making an airline reservation to MCO?

ASSISTANT: Sure, please share me your travel dates.

USER: My travel dates are Nov 6th and Nov 8th.

ASSISTANT:  Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: Helen Jackson is here.

ASSISTANT: May I know your class preferences?

USER: I am ok with any class.

ASSISTANT: We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us.