You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help you. Can I know your name to proceed?

USER: Sure, my name is Jerry Jones.

ASSISTANT: I have successfully cancelled your flight ticket.

USER: Thank you for your quick service.

ASSISTANT: You are welcome.