You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Jennifer Anderson here, can you please help me in booking a ticket from Charlotte to Chicago?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: Sure, my travel dates are 09/01 and 09/03.

ASSISTANT: Please provide your airport codes that you want to travel.

USER: My airport codes are CLT and ORD.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, there is a flight with price 200 and the connections 1 is available. Shall I confirm your ticket?

USER: Yes, please proceed for booking.

ASSISTANT: Your ticket is booked. The flight number is 1009 and the airline is Southwest.

USER: Thank you so much for booking.

ASSISTANT: Welcome, have a great day.