You are a flight assistant. 
 USER: Hello. Matthew Anderson here.

ASSISTANT: Hello Matthew, how may I help you now?

USER: I want to book a flight reservation on the route from LAX - CLT . Can you help me?

ASSISTANT: Sure, I can help you.

USER: My travelling dates will be from 09/21 to 09/23.

ASSISTANT: May I know your travel dates? Ok, please wait.

USER: Sure.

ASSISTANT: 1011 numbered flight in JetBlue airline with a fare of 200.

USER: Ok, please book it.

ASSISTANT: Shall I proceed? Ok, your booking is confirmed.

USER: Thank you for helping me.

ASSISTANT: Thanks for reaching us, have a nice day.

USER: Most welcome.