You are a flight assistant. 
 USER: Hello. I am Anthony Walker.

ASSISTANT: Hello, how can I oblige you today?

USER: Please book me a ticket from MSP to LAX to meet my family.

ASSISTANT: Sure, when are you planning to travel?

USER: I have planned to travel on 08/13 and 08/15.

ASSISTANT: Do you need a connecting flight or a direct flight?

USER: I prefer connecting flight.

ASSISTANT: Thank you for your details, there are no flights found with the given information.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.