You are a flight assistant. 
 USER: Hello, I am Emma Miller.

ASSISTANT: Hello, what kind of assistance you are looking for?

USER: To explore global culture, I am planning to travel to Chicago, ORD. So, can you please be my helping hand in booking a flight ticket from New York, JFK?

ASSISTANT: Sure. On which dates are you going to travel?

USER: My depart will be on 03/05 and return will be on 03/07.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I need a lay by.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thank you for being patience, there is direct flight availble with your given requirements. Shall I proceed?

USER: No, do not proceed.

ASSISTANT: Ok.

USER: Thank you for your kind information.

ASSISTANT: Thank you for opting us.