You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation due to sudden postpone of my client meeting. Can you help me?

ASSISTANT: Sure, I am here to help you?

USER: Thank you.

ASSISTANT: Can you please share me your good name? Please hold on, I will check in previous reservation list and get back to you.

USER: Sure, I am Margaret Thompson. Ok.

ASSISTANT: Thanks for your time, there is no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thanks for approaching us.