You are a flight assistant. 
 USER: Hello, I am Matthew Gonzalez.

ASSISTANT: Hello, how can i help you today?

USER: I want to alter my reservation. can you please help me with it?

ASSISTANT: Sure, please wait for a while I will let you know.

USER: Ok.

ASSISTANT: Thanks for waiting, no flight reservation found on your name.

USER: Not an issue, thank you.

ASSISTANT: Thanks for connecting with us.