You are a flight assistant. 
 USER: Hello, I am Andrew Garcia.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation, due to cancel of my hockey match. Can you help me with it?

ASSISTANT: Sure. Please wait for a moment, I will check and let you know.

USER: Ok.

ASSISTANT: We did not found any reservation on your name.

USER: Ok, no issues.

ASSISTANT: Thanks for connecting to us.

USER: Thanks for your service.