You are a flight assistant. 
 USER: Hello. I am Elizabeth Roberts.

ASSISTANT: Hello, how can I help you?

USER: Please help me in cancelling my recent reservation, as I am suddenly fallen sick due to bad weather.

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation with your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.