You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how exactly I can serve you the best today?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: My name is Michelle Wilson.

ASSISTANT: Please, stay online. I will check the previous list and revert to you.

USER: Sure, take your time.

ASSISTANT: Thank you for your valuable time.

USER: Ok.

ASSISTANT: We have found a reservation on your name. Shall I cancel it?

USER: Ok, Please cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thanks for your response.

ASSISTANT: Thank you for reaching us, have a good day.