You are a flight assistant. 
 USER: Hi. I am Andrew Garcia.

ASSISTANT: Hello, how may I serve you today?

USER: I am looking for a direct flight to meet my grand parents at SFO, can you please help me to book a flight ticket from ATL?

ASSISTANT: Sure, we are glad to help you. Please let me know your trip dates.

USER: Sure, my travelling dates are Nov 24 and Nov 26.

ASSISTANT: Do you need any specifications?

USER: No.

ASSISTANT: Please wait a moment.

USER: Sure, take your own time.

ASSISTANT: I found an economy class ticket in Delta airlines with fare 100 and it is a direct flight. Can I book your ticket?

USER: Ok, please proceed for further.

ASSISTANT: Your ticket is confirmed with flight number 1002.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.