You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Due to same health issue I want to cancel my recent reservation. Can you help me?

ASSISTANT: Ok, please let me know your name to check your status.

USER: Sure, my name is Eric Rodriguez.

ASSISTANT: Thanks for giving your name, wait for a while let me check.

USER: Ok, sure.

ASSISTANT: I could not find any kind of reservation with your name to cancel it.

USER: Ok, I will search any other way. Thank you for your help.

ASSISTANT: Welcome, have a good day.