You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my reservation due to some issues, can you help me out?

ASSISTANT: Sure, kindly share me your name.

USER: Myself Andrew King.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, not an issue. Thank you for your help.

ASSISTANT: Thank you for choosing us.