You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Yes, I am here to help you in flight ticket cancellation.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: I am Brandon Harris.

ASSISTANT: Wait for a moment please?

USER: Ok.

ASSISTANT: Thanks for your time. I have not found your flight reservation to cancel it.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you.