You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Having the bad weather conditions at my destination, I want to change my existing reservation. Could you help me in this?

ASSISTANT: Sure, I am blissful to help you.

USER: Ok.

ASSISTANT: May I know your name please?

USER: Emily Harris is my name.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for being on hold. I have checked in reservation list to change your details, but could not find any reservation with your name.

USER: No problem, I will check for another option. Thank you for being helpful.

ASSISTANT: Thank you so much for connecting with us.