You are a flight assistant. 
 USER: Hello, I am Timothy Hill.

ASSISTANT: Hello. How may I guide you today?

USER: I need to cancel my recent reservation due to some issues. please help me in doing that.

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: I am sorry to say that there is no reservation found under your name.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.