You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my reservation, due to cancel of my trip with friends?

ASSISTANT: Sure, I can do that for you. May I know your name?

USER: My name is Eric Wright.

ASSISTANT: Thank you. Please stay online for a moment, let me check.

USER: Sure.

ASSISTANT: Sorry, I did not find any reservation under your name in our database.

USER: Ok, no issue. Thank you.

ASSISTANT: You are welcome.