You are a flight assistant. 
 USER: Hi. Ashley Davis here.

ASSISTANT: Hello, what sort of help are you seeking from us?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, I am glad to help you. Please wait for a few minutes.

USER: Ok.

ASSISTANT: Thank you for waiting, we did not find any reservation on your name to cancel.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.