You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: My name Steven Collins, can you help me to cancel my recent reservation I had done last month?

ASSISTANT: Sure, I will help you with this. Please give me a moment.

USER: Ok, please take your time.

ASSISTANT: Steven Collins, I have found your reservation and cancelled it successfully.

USER: Ok, thank you for the help.

ASSISTANT: Thank you for contacting us.