You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I would like to change my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I will help you with that. Can you please share your name?

USER: Thank you for accepting my request. Myself Michelle Rodriguez.

ASSISTANT: Please wait for a while, I will check in the reservation list and get back to you.

USER: Ok, I will wait.

ASSISTANT: Thanks for being patient, there is no active reservation found on your name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for availing us.