You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you help me booking a flight ticket from MSP to SEA?

ASSISTANT: Sure, please share your itinerary dates.

USER: I will start on 04/12 and return on 04/14.

ASSISTANT: May I know your name?

USER: I am Matthew Young.

ASSISTANT: Do you prefer a direct flight?

USER: I need a break in my journey.

ASSISTANT: Which class do you prefer?

USER: I am comfortable with any class.

ASSISTANT: Please give me a moment to check for available flights.

USER: Sure.

ASSISTANT: Sorry Matthew young, no flights are available on your route.

USER: No problem. thank you for the information.

ASSISTANT: Thank you for choosing us.