You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Raymond Adams. I would like to cancel my reservation as I am going to my hometown, can you please help me out?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Adams, I have found your reservation and I cancelled it.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your services.