You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you now?

USER: I need to cancel my recent reservation on the name of Alexander Jackson.

ASSISTANT: Sure, wait a minute.

USER: Ok.

ASSISTANT: Thank you for waiting, Sorry to inform you that there were no reservation found on your name.

USER: No problem. Thanks for the information.

ASSISTANT: Thank you for connecting our agency.