You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, I am happy to help you with that.

USER: Ok.

ASSISTANT: Can I have your good name please to check your reservation status?

USER: Myself Deborah Collins.

ASSISTANT: Ok, please wait a moment.

USER: Sure, I will be waiting.

ASSISTANT: Sorry Deborah Collins, no reservation  has  found under your name to cancel.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.