You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I support you?

USER: I need to cancel my recent reservation due to bad weather condition. Can you please assist me with cancellation?

ASSISTANT: Sure, I am here to help you. Please mention your good name.

USER: Sure, my name is Joseph Brown.

ASSISTANT: Ok, please give me a minute, I will check the status and revert to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for being patient, There was no reservation found on your given name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for approaching us.