You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: Unfortunately, I would like to visit Austin but due to heavy floods I want to cancel my reservation which is done recently, can you please help me in this intent?

ASSISTANT: Sure, please provide me your name to check the reservation status.

USER: Ok, my name is Jennifer Clark here.

ASSISTANT: There is no reservation found with your details, Clark.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thank you for your service in providing me such a information.