You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ryan Johnson.

ASSISTANT: How can I aid you?

USER: I planned a trip to AUS to PHX to meet my grandparents, can you help me?

ASSISTANT: Sure, help me with your travelling dates.

USER: I am departing on 12/08 and return on 12/10.

ASSISTANT: There is a flight with number 1014 in airline Southwest, the fare is 100 with 1 connection.

USER: Please proceed for booking.

ASSISTANT: Can I book it?

USER: Book it please.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.