You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: I am glad to help you with your concern. Can you please let me know your name to check with the reservation status?

USER: Thank you for the positive response, my name is Stephanie Moore.

ASSISTANT: Please bear with me 2-3 minutes while I check with the status.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, Stephanie Moore. Regret to inform that there is no active reservation found under your name to cancel.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thank you for reaching us.