You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you today?

USER: I am Kimberly Parker. I want to book a flight ticket.

ASSISTANT: Sure.

USER: My origin airport is Phoenix, AZ - PHZ and  Dest airport is New York, NY- JFK.

ASSISTANT: May I know your date of journey?

USER: My preferred travelling dates are from 01/24 to 01/26.

ASSISTANT: Ok, please wait  a minute.

USER: Ok.

ASSISTANT: Thanks for being patience. Your journey details are, airline:Delta, flight number:1024, price:200 with direct connection. Can I process this?

USER: I need a connection within my journey.

ASSISTANT: We can provide with direct connection only.

USER: Please don't proceed.

ASSISTANT: Ok, thank you for reaching us.

USER: Thank you.