You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I would like to cancel my recent reservation, can you please help me in cancellation?

ASSISTANT: Sure, may I know your name please?

USER: Jennifer Adams.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Jennifer Adams, we haven't found any reservation under your name in our database.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for choosing us.