You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Robert Lopez. I am planning to book a ticket to book a ticket from MSP to HOU. Can you please help me out to book a ticket for me?

ASSISTANT: Sure, may I know your journey dates?

USER: I would like to travel on 08/12 and return back on 08/14.

ASSISTANT: Do you have any specifications?

USER: Make sure my connection limit is 1.

ASSISTANT: There is a connecting flight with number 1002 in airline AA, the fare is 100.

USER: Please proceed the booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.