You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I amend you?

USER: My name is Nicholas Thomas. Please cancel my recent reservation.

ASSISTANT: Sure, I am blissful to help you. Sure, please wait a moment I will check the reservation status and get back to you.

USER: Ok.

ASSISTANT: Thank you for being on hold. We are sorry to inform you that there is no reservation found with your name.

USER: Thanks.