You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you?

USER: I am Debra Garcia want to cancel my reservation due to owing an emergency.

ASSISTANT: Sure. Please wait for a moment.

USER: Sure.

ASSISTANT: We did not found any reservation on your name.

USER: Not a problem, thank you for the information.

ASSISTANT: Thanks for contacting us.