You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hi. How can I help you?

USER: Can you please help me to book a flight ticket from CLT to JFK?

ASSISTANT: Sure, may I know your name & dates please?

USER: My travelling dates are 02/11 and 02/13 with 1 connection limit. Myself Sarah Green.

ASSISTANT: Hawaiian airlines is matching your requirements with 1023 flight number.

USER: Ok, you can proceed with this flight.

ASSISTANT: I am confirming your ticket for you.

USER: Ok.

ASSISTANT: Your ticket is confirmed. Thank you.

USER: Thank you for your help.