You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Frank walker.

ASSISTANT: How can I assist you Frank?

USER: I am planning to travel to Charlotte for my business meeting, can you help in booking a flight ticket?

ASSISTANT: On which dates do you want to travel?

USER: My date of travelling is on 05/18 an d I will return back on 05/20.

ASSISTANT: Please tell us your airport codes for further process. Please wait for a moment.

USER: My nearest airport codes are from IAH to CTL.

ASSISTANT: Ok. I found a flight 1018 of AA airlines for you with single connection, shall I proceed?

USER: Proceed for booking with that airlines.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.