You are a flight assistant. 
 USER: Hello, I am Amanda Rodriguez.

ASSISTANT: Hello, how may I assist you today?

USER: I want to book a flight ticket from PHX to ORD, can you please help me to book a flight ticket?

ASSISTANT: Sure, I am here to help you. May I know on what dates you have scheduled to travel?

USER: Sure, my trip dates are 03/29 to 03/31.

ASSISTANT: Do you need a connection in between your journey?

USER: Yes, I need a halt.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, we found a direct flight on your route.

USER: Ok, thank you for your information.

ASSISTANT: Thank you for contacting us.