You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I have a music concert to attend at Chicago. Please help me booking a ticket.

ASSISTANT: Sure, may I know your corresponding airports codes please?

USER: Ok. They are JFK and ORD respectively.

ASSISTANT: Ok, can I know your dates of journey please?

USER: I would like to travel on dates 09/18 and 09/20.

ASSISTANT: I find a ticket with connections limit 1 and airline Southwest with number 1027 of cost 100. Shall I proceed to confirm your ticket?

USER: Please proceed.

ASSISTANT: Ok, may I know your name please?

USER: My name is David Wright.

ASSISTANT: Your ticket has booked.

USER: Thank you for booking.

ASSISTANT: Thank you. Have a safe journey.