You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Shirley Martin.

ASSISTANT: Good to know you, Martin.

USER: Due to some technical issue in our office, I want to solve the issue. Regarding that, Can you cancel my booking?

ASSISTANT: Sure, let me check your reservation status. Our database is showing that, there is no reservation found on your name.

USER: That's fine.

ASSISTANT: Do you need any other help from us?

USER: Thank you for your help. No, that's fine.

ASSISTANT: Fine, thank you for choosing us.