You are a flight assistant. 
 USER: HI.

ASSISTANT: Hello, is there any help that you need from my side?

USER: I want to cancel my recent reservation due to bad whether at my place.

ASSISTANT: Sure, will you please provide your name?

USER: Brandon Hall here.

ASSISTANT: Based on our search in our data base there is no ticket found to cancel it.

USER: No issue.

ASSISTANT: Ok, thank you for your valuable time in reaching us, have a nice day Hall.

USER: Thank you for your support.