You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Matthew Lee. I planned to attend for a meeting in EWR, can you please help me to book a flight ticket from CLT?

ASSISTANT: Sure, please tell me your planned travelling dates.

USER: I prefer to travel on 10/31 and 11/02. Please make sure that the connection is 1.

ASSISTANT: Sorry, there is no flight as per your information.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: You are welcome.