You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Cynthia Carter. I would like to go for my grand mother memorial trust at Philadelphia, PA - PHL. Can you please help me with book a ticket from Charlotte, NC - CLT?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I am willing travel on 03/11 to 03/13.

ASSISTANT: Do you need a halt in between your journey?

USER: I need one connection in between my journey.

ASSISTANT: Sorry to say that, no connecting flights were available with your given details.

USER: OK, that's no problem.

ASSISTANT: Thank you for reaching us.

USER: Thank you for the information.