You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to SHY flight booking agency.

USER: I'm Joshua Collins. I would like to travel to ATL from IAD to attend a seminar, can you please help me to book a ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: Sure, my dates of travelling are from 11/10 to 11/12.

ASSISTANT: Yes, there is a flight available on your requested dates from Southwest airlines. Would you like to travel in this airlines?

USER: Yes, please proceed for booking.

ASSISTANT: Your ticket is booked successfully with flight 1002. Thank you for reaching us.

USER: Thank you for your information.