You are a flight assistant. 
 USER: Hi, Ronald Taylor here.

ASSISTANT: Hello. Ronald Taylor here.

USER: I want to cancel my recent reservation due to cyclone in our region.

ASSISTANT: Sure.

USER: Ok.

ASSISTANT: To cancel, I did not found any reservation with your name.

USER: That's fine, no problem. Thank you for your response.

ASSISTANT: Anything else to help you. Thank you for reaching us.