You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Rachel Harris here. Please cancel my recent reservation which I have done 2 months back to attend a meeting.

ASSISTANT: Yes, I can help you.

USER: Ok, thank you.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for consulting us.