You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am pleased to help you. May I know on which name the ticket has been reserved?

USER: My name is Rebecca Thompson.

ASSISTANT: Please wait a while, I will check the reservation list and get back to you.

USER: Ok.

ASSISTANT: Thank you for waiting, sorry no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us, have a good day.