You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you help me booking a flight ticket from ORD to CLT?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I will start on 08/31 and return on 09/02.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I need a break in my journey.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: May I know your name please?

USER: I am Jerry Walker.

ASSISTANT: We found an AA airline, flight number: 1020, price: 100 with one connection.

USER: Please proceed with the booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you for your kind service.

ASSISTANT: Thank you, have a good day.