You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Ashley Campbell here.

ASSISTANT: How can I help you at this moment?

USER: I would like to cancel my recent reservation, can you help me?

ASSISTANT: Sure, I am here to help you with that cancelling reservation.

USER: Thank you.

ASSISTANT: Please hold for a moment.

USER: Sure.

ASSISTANT: I have found your previous reservation and I successfully cancelled your reservation under your name.

USER: That's fine, thanks for your help.

ASSISTANT: Thank you for approaching our agency, have a safe journey.