You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you at this moment?

USER: I need to book a direct flight to treat an emergency case in Atlanta, can you help me to book a flight ticket?

ASSISTANT: Sure, we will help you. Can I have your name please?

USER: I am Anthony Phillips.

ASSISTANT: Please share me your journey dates.

USER: 05/04 and 05/06 are my planned travelling dates.

ASSISTANT: Ok, may I know your location points?

USER: My airport codes are from EWR-ATL.

ASSISTANT: Ok, please be on hold.

USER: Ok.

ASSISTANT: Anthony Phillips, there is a flight found with single connection having fare 200 in Frontier airline. Shall I proceed with flight 1004?

USER: No, please make sure I need a direct flight.

ASSISTANT: Sorry, there is no direct flight.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us.