You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Nelson.

ASSISTANT: How may I help you?

USER: I am planning to visit New York to meet my friend, can you please book me a ticket from LAX to JFK?

ASSISTANT: Nice to meet you Nancy. Sure, may I know your travel dates please?

USER: My preferable journey dates are from 04/09 to 04/11.

ASSISTANT: Thanks for waiting. I have found southwest airlines which flies with one connection. Can I book it?

USER: Sure, please go ahead with my ticket booking process.

ASSISTANT: Sure, I have confirmed your flight ticket with flight number 1005.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you.