You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I would like to book a ticket from LAX to PHX, can you please help me out?

ASSISTANT: Sure, please help me with your travel dates.

USER: I am travelling on these dates May 14th and 16th.

ASSISTANT: Do you have any preferences?

USER: I prefer single connection.

ASSISTANT: Do you have any other preferences?

USER: I don't have any other preferences.

ASSISTANT: May I know your name?

USER: Charles Scott here.

ASSISTANT: Southwest airlines is providing connecting flight on this route with a ticket fare of 300 and flight departs at 6:00 AM and arrives at 18:00 PM, shall I book your ticket in this flight?

USER: Ok, you can proceed.

ASSISTANT: Your booking is confirmed and the flight number is 1013.

USER: Thank you for your services.

ASSISTANT: Thank you for reaching us.