You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I have your name please?

USER: My name is Jennifer Harris.

ASSISTANT: How can I be your helping hand?

USER: I am planning to watch live sports events in Washington, DC - DCA, so please book a flight ticket from Chicago, IL - ORD.

ASSISTANT: Sure, we are here to help you. On which date your are going to start your journey?

USER: I will start on 08/01, return on 08/03.

ASSISTANT: Is there any connection limit in your journey?

USER: I want a direct flight.

ASSISTANT: Ok. There is a connecting flight with your data. May I reserve it?

USER: No, I want a direct flight.

ASSISTANT: Fine, thank you for reaching us.

USER: Thank you.