You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: Myself Brandon Martinez. I need to cancel my reservation due to my planned trip got cancelled. So please help me with that.

ASSISTANT: Sure, I am ready to help you.

USER: Thank you.

ASSISTANT: Please let me check your ticket status.

USER: Sure, take your time.

ASSISTANT: Sorry to inform you, there is no reservation found with your name in our database to cancel.

USER: Oh! It may not be booked properly. Anyway, thank you for your time.

ASSISTANT: That's my pleasure. Thank you for choosing our travel agency.