You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Helen Turner. I want to book a flight to New York to submit my paper presentation at my university.

ASSISTANT: Sure, Can you please provide your journey airport codes?

USER: My source is Orlando, MCO and destination JFK.

ASSISTANT: Ok, Let me know your journey dates.

USER: Travelling dates are 12/09 and 12/11.

ASSISTANT: Ok, please wait.

USER: Ok.

ASSISTANT: Thank you for your patience, we found a direct flight.

USER: Ok, do not proceed. Thank you.

ASSISTANT: Ok, Thank you for choosing us.