You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, can I have your name please?

USER: Myself Jonathan Hernandez.

ASSISTANT: Ok, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, we found a reservation and successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.