You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Samuel Wilson.

ASSISTANT: How can I assist you at this moment?

USER: I have a concert to attend at Charlotte. Can you help me in booking a ticket from PHX to CLT?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates to proceed further?

USER: My journey dates are 11/12 and 11/14.

ASSISTANT: Southwest airlines is providing service on this route with a ticket fare of 100 and 1 stop over, shall I book your ticket?

USER: Please proceed for booking the ticket.

ASSISTANT: Samuel Wilson, your ticket is booked with flight number 1026.

USER: Thank you for your assistance.

ASSISTANT: Thank you and have a safe journey.