You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: I would like to cancel my recent reservation, as I could not attend the business meeting due to health issue. Can you please help me with that?

ASSISTANT: Please give your name.

USER: Sure, my name is Scott Wright.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: Ok, no issues.May be my brother might have cancelled my reservation.

ASSISTANT: Ok, thank you for approaching us.

USER: Anyways, thank you for the checking and providing the information.

ASSISTANT: You are welcome.