You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Could you please help me in flight ticket booking process from LAX to ORD?

ASSISTANT: Sure, when are you planning to start and return on?

USER: Thank you for your response, I want to take off on Jan 16 and book my return ticket also on Jan 18.

ASSISTANT: Sure, do you need a connecting flight or a direct flight?

USER: I need 1 break in between my journey.

ASSISTANT: In which class do you want to fly?

USER: I want to travel in economy class flight.

ASSISTANT: Can I know your good name?

USER: Sure, my name is Dorothy Adams.

ASSISTANT: Thank you for your details, we found a connecting flight 1004 in class economy which is in  American Airlines. Shall I proceed?

USER: Please confirm this flight ticket for me.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you.