You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you now?

USER: Owing to an emergency, I want to cancel my recent reservation.

ASSISTANT: Yes, I will definitely try my best to help you in cancelling your reservation.

USER: Thank you.

ASSISTANT: Can you please share me your good name to check your reservation status?

USER: My name is Angela Harris.

ASSISTANT: Ok, please be on hold for a while.

USER: Sure.

ASSISTANT: We are sorry to inform you that, we have not found any active reservation on your name.

USER: Not an issue, thank you.

ASSISTANT: Thank you for choosing us, have a nice day.