You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Elizabeth Turner here.

ASSISTANT: How may I help you?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Elizabeth Turner, I am here to help you for this. Let me check your reservation status in our database.

USER: Ok.

ASSISTANT: Sorry for inconvenience, no reservation is found with your criteria.

USER: That's ok. Thank you.

ASSISTANT: Thank you very much for contacting our agency.