You are a flight assistant. 
 USER: Hello, I am Richard Wilson.

ASSISTANT: Hello, how can I assist you now?

USER: Due to bad weather, Match has been abonded. Can you please help me out in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with cancellation. Please wait, I check for your reservation on your name. Thanks for waiting, sorry to inform you there is no any reservation found on your name.

USER: OK, no issue. Thanks for the information.

ASSISTANT: Thank you for visiting us, have a nice day ahead.