You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: My name is Helen Adams. I need a direct flight from OAK to ATL in the month of March, can you help me?

ASSISTANT: Sure, I will help you with that. Can you please help me with your planned dates of journey?

USER: Thank you for that one and the dates that I am planning is on 03/16 and 03/18.

ASSISTANT: Sorry Adams, there is no flights to your specified destination point.

USER: Sad to hear that one but its fine with that one, I can reach other travelling agencies to book the ticket. Thank you.

ASSISTANT: It's my duty, thank you for opting our service.

USER: Welcome.