You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I need to cancel my recent reservation due to cancel of my brother's daughter engagement. Can you please help me with cancellation on the name of Barbara Moore?

ASSISTANT: Sure, hold on a minute.

USER: Sure.

ASSISTANT: There was no reservation found on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for availing us.