You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I help you?

USER: My name is Emily Davis, I want to cancel my reservation.

ASSISTANT: OK, Give me a minute I will check it and revert you back. Thank you for being patient. Sorry, we did not find any results with your details provided.

USER: OK, Thank you for providing the information.

ASSISTANT: Thank you, Have a nice day.