You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I guide you today?

USER: Can you please help me with changing my recent reservation?

ASSISTANT: Sure, I can change your reservation right now. Before that I need to know your good name please?

USER: My name is Eric Rodriguez.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Can you please share your new travel dates?

USER: My travel dates are Nov 14 and 16.

ASSISTANT: May I know your specific airport codes please?

USER: Airport codes are OAK and PHX.

ASSISTANT: Do you have any specifications to be met?

USER: I need a connecting flight.

ASSISTANT: We found a connecting flight 1019 in Delta airlines at the cost of 100 with economy class. Can I book this flight?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for opting us.