You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Nicholas Phillips here. Can you please book a flight ticket from OAK to IAD?

ASSISTANT: May I know your travelling dates please?

USER: Sure, I need to travel on dates of 08/30 and 09/01.

ASSISTANT: Please wait.

USER: Sure, take your time.

ASSISTANT: There is a flight with 2 connections, shall I book it?

USER: I need connection 1 so please recheck with that.

ASSISTANT: Sorry Nicholas Phillips, no flights are currently available for you.

USER: It's ok fine, no problem.

ASSISTANT: Thank you of choosing us.

USER: Thank you for your time.

ASSISTANT: Have a nice day.