You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you please help me  with that? I am Betty Robinson.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: We are happy to inform you that there is a reservation found on your name. Shall I proceed to cancel it?

USER: Ok, please proceed to cancel.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: Thanks for choosing us.