You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Amy Clark.

ASSISTANT: How may I help you?

USER: I would like to attend a family function in Charlotte. Can you please book the ticket from CLT to CLT.

ASSISTANT: Sure, may I  know your airport codes? Ok, may I know your travelling dates?

USER: The dates are from 05/09 to 05/11.

ASSISTANT: Ok, wait for a minute.

USER: Ok.

ASSISTANT: Yes, I found a flight-1009 with AA airlines, can I proceed?

USER: Make sure that connection should be 0.

ASSISTANT: Sorry, no flights available on 0 connection limit.

USER: Ok, don't book the ticket.

ASSISTANT: Thank you for contacting us.

USER: Thank you for your time.