You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What service do you need from us?

USER: Jeffrey Lopez here.

ASSISTANT: Ok Lopez.

USER: Due to some inconvenience of my work, I want to change my reservation. Can you please help me for changing my reservation?

ASSISTANT: Yes, I can check your ticket status. Please hold on for a minute.

USER: Ok, I will wait.

ASSISTANT: I am really happy to inform you that, I found your ticket reservation. Can you please tell me your travel airport codes?

USER: My airport codes are from MSP to AUS.

ASSISTANT: Ok, on which dates do you want to travel?

USER: My departure date is 09/29 and return date is 10/01.

ASSISTANT: Ok, I found a flight with connection limit 1 and the price is 200 in the JetBlue airlines. Are you fine with this flight details?

USER: Please proceed for booking the flight ticket.

ASSISTANT: Ok, I have confirmed your ticket with flight number 1013.

USER: Thanks for helping me.

ASSISTANT: You are welcome. Thank you for consulting our travel agency.