You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you for today?

USER: I am Shirley Lopez. Can you help me to book a flight from ATL to JFK?

ASSISTANT: Sure, I will help you about that. Can you please provide your planned dates of journey?

USER: I would like to fly on 01/17 and 01/19.

ASSISTANT: Sorry Lopez, there are no flights which can travel to your region.

USER: Ok, no issues. Thank you for your help.

ASSISTANT: Most welcome, thank you for reaching out here.