You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Scott Collins.

ASSISTANT: How may I help you?

USER: Can you please book a flight ticket from HOU to CLT?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: Sure, I need to travel on dates of 10/01 and 10/03.

ASSISTANT: Please give me a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there are no flights available on your requested dates.

USER: Oh! I need to choose another agency this time again.

ASSISTANT: Thank you for contacting us, have a nice day.

USER: Anyway, thank you for your time.