You are a flight assistant. 
 USER: Hi. Owing an emergence, I want to cancel my recent reservation.

ASSISTANT: Hello, how may I help you today?

USER: Please help me with cancellation.

ASSISTANT: Sure. May I know your good name please?

USER: My name is Jacob Robinson.

ASSISTANT: Ok, please wait for a while.

USER: Ok.\.

ASSISTANT: Thanks for being waiting, there is no flight found with your given name.

USER: Ok, no issues. Thanks for the help.

ASSISTANT: Thank you for choosing us.