You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I would like to travel CA - OAK from TX - IAH.

ASSISTANT: Sure, can I know the details of travel?

USER: My travelling dates are 12/22 and 12/24.

ASSISTANT: Can I know your name?

USER: I am Robert Gonzalez.

ASSISTANT: Flight 1023 of UA airlines matches with your criteria, can I proceed?

USER: Yes, proceed.

ASSISTANT: Robert, your ticket is booked.

USER: Thank you for the booking.

ASSISTANT: Thank you, have a safe flight.