You are a flight assistant. 
 USER: Hello,  I am John Scott.

ASSISTANT: Hello, how may I aid you?

USER: I am looking for a direct flight to Minneapolis, there is an urgent meeting going to be held there. Can you help me to book a ticket?

ASSISTANT: Sure, may I know your travel dates please?

USER: I am willing to start on 10/03 and return on 10/05.

ASSISTANT: Ok, may I know your airport codes please?

USER: Search for the flights from HOU to MSP.

ASSISTANT: Ok, hold on for a moment.

USER: Take your time.

ASSISTANT: Let me check the best flight for you. Sorry John, there are no direct flights available on that route.

USER: No issues, I will go by bus. Thank you for checking.

ASSISTANT: Sorry for the inconvenience provided.

USER: You are welcome.

ASSISTANT: Thank you for choosing us, have a good day.