You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: Due my wife is sick I need to cancel my recent reservation. Can you please help me in that?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while. Can you please share your good name?

USER: My name is Raymond Hill. Sure.

ASSISTANT: Sorry, there is no reservation found on your given name.

USER: Ok, no problem.

ASSISTANT: Thanks for choosing us.

USER: Thanks for your information.