You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I would like to do some modifications in my previous reservation, can you help me in that please?

ASSISTANT: Sure, please share your good name?

USER: Sure, Joseph Campbell is my name.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for choosing us.