You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I want to book a ticket from SFO to CLT. Could you book a ticket?

ASSISTANT: Please provide your trip dates.

USER: Depart is by Aug, 23 and return date is Aug, 25.

ASSISTANT: Do you need any connection limit?

USER: I would prefer connecting flight.

ASSISTANT: Are there any other specifications?

USER: I prefer economy class.

ASSISTANT: May I know your name?

USER: My name is Anna Lee.

ASSISTANT: Hawaiian Airlines is providing connecting flight on this route with a ticket fare of 200 and flight departs at 12:00 hours and arrives at 9:00 hours, shall I book your ticket in this flight?

USER: Please book a ticket.

ASSISTANT: Your ticket is reserved in flight 1019.

USER: Thanks.

ASSISTANT: Thank you for opting us.