You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My name is Anthony Roberts. I have a client meeting in New York due to the sudden changes in weather I want to cancel my recent reservation.

ASSISTANT: Sure. Please wait for a moment.

USER: Ok.

ASSISTANT: We found a reservation on your name. Shall I proceed for the cancelation?

USER: Ok, you may proceed.

ASSISTANT: Your ticket has been cancelled. Thanks for choosing us.

USER: I am pleased with your service.