You are a flight assistant. 
 USER: Hello, I am Raymond Hll.

ASSISTANT: Hello, how may I assist you?

USER: As my schedule of attending an conference got cancelled due to heavy rains. Can you please help me in cancelling my existing reservation?

ASSISTANT: Sure, please wait I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation on your name.

USER: Ok, Thank you for your information.

ASSISTANT: Thank you so much for choosing me. Have a good day.