You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how best I can help you now?

USER: Due to sudden demise of my cousin, I want to cancel my recent reservation. Can you help me to cancel my recent reservation?

ASSISTANT: Sure, I am pleased to help you. Can I have your name to trace your details?

USER: Sure, myself Stephanie Clark.

ASSISTANT: Ok, please give me sometime.

USER: Sure.

ASSISTANT: Thanks for your time, no reservation was found on your name to cancel.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for reaching us.