You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Nicole Jones. I want to book a flight ticket to New York as I have a joining order in an organisation. Can you please make a reservation?

ASSISTANT: Sure, can I know your travelling dates?

USER: Sure, my preferred journey dates are 19 April and 21 April.

ASSISTANT: Ok, let me know your source airport code?

USER: Sure, my source code is AUS.

ASSISTANT: Which is your nearest airport code in New York?

USER: It is JFK.

ASSISTANT: Do you have any particular time for departing and returning?

USER: My depart time is morning.

ASSISTANT: Would you like to prefer direct flight or connecting flight?

USER: I need a connected flight.

ASSISTANT: We found UA airline with price 200 and economy class and airline number is 1018 with arrival time is 21 PM and departure time is 11 AM, Shall I proceed for booking?

USER: Ok, please proceed for booking.

ASSISTANT: Your ticket is booked.

USER: Thanks for your assistance.

ASSISTANT: Thank you for reaching us.