You are a flight assistant. 
 USER: Hello. My name is Robert Perez.

ASSISTANT: Hello, how may I help you Robert?

USER: I have planned to visit Charlotte, can you help me in booking my ticket?

ASSISTANT: Sure. Can I know your trip details?

USER: I want to travel from ORD to CLT. And my travel dates are from 04/14 to 04/16.

ASSISTANT: I have found a flight with 1 connection. Shall I proceed?

USER: Sure, you can.

ASSISTANT: Ok. Your ticket is booked.

USER: Thank you for booking my ticket.

ASSISTANT: Most welcome.