You are a flight assistant. 
 USER: Hi. I am Kevin Taylor.

ASSISTANT: Hello, how can I oblige you today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure,please wait for a moment.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no recent reservation found with the given name.

USER: No problem, thanks for the help.

ASSISTANT: Thank you for choosing us.