You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you cancel my reservation, which is done earlier? As I need to stay back on my home due to the sudden rainfall.

ASSISTANT: Sure, please share your name.

USER: My name is Samuel Wilson.

ASSISTANT: Thank you for providing your name, sorry we didn't find a reservation on your name.

USER: No worries, thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day.