You are a flight assistant. 
 USER: hI.

ASSISTANT: Hello, how can I help you?

USER: Please cancel my recent reservation. As budget was very high for our planned trip and we are not able to arrange our budget, so can you help me with this?

ASSISTANT: Sure, we are here to help you. May I know your good name please?

USER: George Lopez is my name.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Thanks for your time, there is no reservation found in your name to cancel.

USER: That's ok, not a issue. Thank you for informing.

ASSISTANT: Thank you for reaching us.