You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER:  As I am a scientist, I want to attend science festival with my students at Charlotte. Can you help me to book a ticket from LAX to CLT?

ASSISTANT: Sure, we are mirthful to help you. Can you please let me know your travelling dates?

USER: My trip dates are 03/01 and 03/03.

ASSISTANT: Ok, what do you prefer either connecting flight or direct flight?

USER: I need only direct flight.

ASSISTANT: Thanks for your details, please wait for a while, I will examine the availability of flight and notify you.

USER: Sure.

ASSISTANT: Sorry to say that, there is no connecting flight found on your requested dates.

USER: No problem, Thanks for the information.

ASSISTANT: May I know your good name please?

USER: Linda Collins here.

ASSISTANT: Thanks for reaching us, we hope to assist you again.