You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I need to book a ticket from Houston to Minneapolis & St. Paul.

ASSISTANT: Sure, could I have your trip dates, please?

USER: Depart is on Oct, 21 and return date is Oct, 23.

ASSISTANT: Do you have any preferences?

USER: I prefer connecting flight.

ASSISTANT: Kindly mention Houston airport code.

USER: Airport code is IAH.

ASSISTANT: May I know your good name?

USER: My name is Scott Wilson.

ASSISTANT: We found a connecting flight 1021 from JetBlue airline has fare 200. Shall I proceed?

USER: Please book a ticket.

ASSISTANT: Your booking has been processed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.