You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Linda Hill here.

ASSISTANT: Linda Hill, nice to meet you.

USER: I want to book a ticket from AUS to ORD.

ASSISTANT: Ok, provide your dates too.

USER: My travelling dates are from 09/19 to 09/21. Make sure that there is 1 connection.

ASSISTANT: Ok, there is a flight for you with connection 1. May I proceed?

USER: Yes, proceed.

ASSISTANT: Ok, your ticket has been booked with the airline AA and flight number is 1008.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.