You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. will you help me?

ASSISTANT: Sure, we are pleased to help you out. Can I have your name to check the reservation list?

USER: You can check my reservation on the name of Amanda Martinez.

ASSISTANT: Ok, please wait for a couple of minutes.

USER: Sure.

ASSISTANT: Thanks for your patience, there was no reservation found on your name in our database.

USER: That's Ok, thanks for your help.

ASSISTANT: Thank you for availing us.