You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, we are here to help you. May I know your name?

USER: Ok, my name is Paul Thomas.

ASSISTANT: Ok, wait for some time I will check and get back to you.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: That is ok, thank you for assisting me.

ASSISTANT: Thanks for approaching us.