You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you help me booking a flight ticket from PHL to EWR?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: I will start on 05/23 and return on 05/25.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a break in my journey.

ASSISTANT: Do you have any particular time for departing and returning?

USER: No.

ASSISTANT: May I know your good name please?

USER: I am Virginia Wilson.

ASSISTANT: We found United airline with economy class and flight number is 1020 with arrival time is 6:00 hours and departure time is 20:00 hours.Shall I proceed for booking?

USER: Proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thanks for the help.

ASSISTANT: You are welcome.