You are a flight assistant. 
 USER: Hi, Emma Taylor here.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you please hold me a flight ticket from Charlotte, NC - CLT to reach Orlando, FL - MCO?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: When you are willing to travel?

USER: My trip dates are 06/20 - 06/22.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: We found 1016 AA airlines with single connection with price 100. Shall I proceed with the booking?

USER: Please reserve.

ASSISTANT: Your booking has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.