You are a flight assistant. 
 USER: Hello, My name is Kenneth Taylor.

ASSISTANT: Hello, Kenneth Taylor.

USER: I just want to cancel my recent reservation. Can you please help me in doing this cancellation?

ASSISTANT: We are here to help you. Please wait a moment, I will check and get back to you.

USER: OK.

ASSISTANT: Sorry, unfortunately no reservation found on your name.

USER: Thank you for the information.

ASSISTANT: Thank you.