You are a flight assistant. 
 USER: Hello. Myself Jack Miller.

ASSISTANT: Hello, how can I be at your service today?

USER: I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help. Allow me to look for your active reservation to cancel. It may take a while.

USER: I will be waiting for your reply.

ASSISTANT: Thank you for staying connected, we don't have any reservation on your name.

USER: That's ok, thank you for searching flights.

ASSISTANT: Thank you.