You are a flight assistant. 
 USER: Hello, I am Scott Anderson.

ASSISTANT: Hello, How can I help you?

USER: Meeting my family got postponed, can you please help me in cancelling my reservation?

ASSISTANT: Sure, Wait a minute.

USER: Ok.

ASSISTANT: Sorry there is no reservation found on your name.

USER: Ok, thank you for your response.

ASSISTANT: Thank you for contacting us.