You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How may I provide assistance for you?

USER:  I want to cancel my reservation as my project got ramp down.

ASSISTANT: Ok.

USER: Can you help me with that?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please, share your good name.

USER: I am Helen Green.

ASSISTANT: Give me a minute, I will check the previous list and let you know the details of it.

USER: Sure.

ASSISTANT: No reservation found on your name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for reaching us, have a nice day.