You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in booking a flight ticket from PHX to DFW?

ASSISTANT: Sure, can you please share me your travelling dates?

USER: I would like to travel on Apr 20 and return on Apr 22.

ASSISTANT: Do you have any class preference?

USER: No, I am comfortable with any of the class.

ASSISTANT: Do you have any connection limit?

USER: I would prefer direct flight.

ASSISTANT: May I know your name?

USER: Myself Karen Adams.

ASSISTANT: Sorry, there were no flights with your given details.

USER: No problem, thank you for the information.

ASSISTANT: Thank you for reaching us.