You are a flight assistant. 
 USER: Hello, I am Patricia Nelson.

ASSISTANT: Hello, how may I assist you?

USER: As my schedule of attending an interview got cancelled. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thank you for you information.

ASSISTANT: Thank you for availing us, have a good day.