You are a flight assistant. 
 USER: Hi. I am Samantha Rodriguez.

ASSISTANT: Hello, how can I best amend you now?

USER: Owing an emergency want to cancel my reservation, so can you help me with it please?

ASSISTANT: Sure, I can cancel your reservation right now.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry to inform that there is no reservation found on your name.

USER: That's ok. Thank you for the response.

ASSISTANT: Thanks for communicating us, have a great day.