You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER:  I am looking for booking a ticket to EWR, going to give a presentation of my story to a publisher at NewYork, can you please book a ticket from AUS?

ASSISTANT: Ok. On which you are planning to go?

USER: I am planning to move on 09/18 and return will be on 09/20.

ASSISTANT: Ok.

USER: Please book my ticket on my name Sarah Hall.

ASSISTANT: There is flight available with 1connection.

USER: Can you give me the flight details?

ASSISTANT: Your flight number is 1020 in Southwest airline.

USER: Ok, proceed.

ASSISTANT: Your ticket has been confirmed. Thank you to visit us.

USER: Thank you for your help.

ASSISTANT: Welcome.