You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Will you help me in cancelling my reservation, as my plan to go to my home town got cancelled?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: To check the reservation list to cancel your ticket, may I know your name please?

USER: I am Angela Robinson.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thank you for waiting, there is a reservation found on your name.

USER: Please cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thanks for opting us, have a good day.