You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: I want book a ticket from CLT to OAK, can you help me?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: My travel dates are 10/18 and 10/20.

ASSISTANT: Delta airline is providing flight with connection 1 as per your details, can I proceed to booking?

USER: Book the ticket in the name of Joshua Martin.

ASSISTANT: Martin, I confirmed your ticket successfully.

USER: Thank you for booking.

ASSISTANT: You are welcome.