You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I would like to book a ticket from PHL to MSP, can you please help me out?

ASSISTANT: Sure, I will help you. May I know your planned travel dates please?

USER: I am travelling on these dates April 9th and 11th.

ASSISTANT: Can I have your good name please?

USER: Ronald Hernandez here.

ASSISTANT: Do you need a connecting flight or a direct flight?

USER: I need single connected flight.

ASSISTANT: May I know your other specifications?

USER: I don't have any other specifications.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: I found an economy class in American Airlines with fare 100 and it is a connecting flight. Can I book your ticket?

USER: Ok, you can proceed.

ASSISTANT: Ok, your booking is confirmed with flight number 1029.

USER: Thank you for your services.

ASSISTANT: Thank you for approaching us, have a great day.