You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Myself Benjamin Walker. I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I will help you.

USER: Thank you for accepting my request.

ASSISTANT: Please wait for a while.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no active reservation found with your name to cancel.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: My pleasure.