You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I assist you today?

USER: Please cancel my recent reservation owing to an emergency.

ASSISTANT: Sure. Can you please share your name?

USER: My name is Anthony Hill.

ASSISTANT: Please hold on for a while, I will revert to you,.

USER: Ok.

ASSISTANT: Thanks for being patient, we are glad to inform you that your name is found in the reservation list. Shall I proceed to cancel your ticket?

USER: Please cancel ticket.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you.