You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: Myself Ashley Baker. Can you help me in cancelling my recent reservation which I have done, due to some abnormal weather conditions?

ASSISTANT: Sure, please wait a moment I will check the reservation list and get back to you.

USER: Ok.

ASSISTANT: Sorry, there is no reservation on your name.

USER: Ok, that's fine for me. I will reach other person.

ASSISTANT: Thank you.

USER: Thank you for the information.

ASSISTANT: Welcome.