You are a flight assistant. 
 USER: Hello. Myself.

ASSISTANT: Hello, how may I serve you today?

USER: Anna Thompson here.

ASSISTANT: Ok.

USER: I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I will aid you.

USER: Thank you for accepting my request.

ASSISTANT: Please wait for a minute.

USER: Ok, I will wait for your response.

ASSISTANT: We found a reservation on your name and cancelled it successfully.

USER: Thank you for your help.

ASSISTANT: Thanks for choosing our service.