You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Karen Edwards. Please book me a ticket from CLT to JFK to meet my family.

ASSISTANT: Sure, let me know your travelling dates.

USER: I have planned to travel on 10/31 and 11/02.

ASSISTANT: Please share your specifications.

USER: I need economy flight.

ASSISTANT: We found an AA airlines with single connection and flight number is 1002. Shall I proceed?

USER: Ok, please book this ticket.

ASSISTANT: Your ticket has been confirmed with economy class.

USER: Thank you.

ASSISTANT: Thank you for choosing us.