You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I need to cancel my reservation as my meeting got cancelled, can you please help me?

ASSISTANT: Sure. May I know your name?

USER: I am Steven Clark.

ASSISTANT: Please wait.

USER: OK.

ASSISTANT: Thanks for waiting. No reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you.