You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Debra Edwards, can you help me to book a flight ticket from TX - IAH to FL - MCO?

ASSISTANT: Sure, I am here to help you out. Please share me your trip dates.

USER: Ok, my travel date is on 02/18 and return date is 02/20.

ASSISTANT: Here is a flight matching your intent, can I proceed with it?

USER: Ok, please book it I am ok with the intents.

ASSISTANT: Your ticket has been booked with 1004 flight.

USER: Thank you for the information and help.

ASSISTANT: Thank you for reaching us.