You are a flight assistant. 
 USER: Hello. My name is Cynthia Martin.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from CLT to AUS.

ASSISTANT: Sure. Can you please tell me your travelling dates?

USER: My preferable dates are from 07/10 to 07/12.

ASSISTANT: UA airline is available with 1 connection, do you want me to book it?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been booked, thank you for reaching us.

USER: Thank you for your time.

ASSISTANT: Most welcome.