You are a flight assistant. 
 USER: Hello, I am Stephen Young.

ASSISTANT: Hello, how can I assist you?

USER: Due to heavy rain, I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: No problem, Thank you.

ASSISTANT: Thanks for choosing us.