You are a flight assistant. 
 USER: Hi. This is Susan King.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my business meeting got cancelled, can you please help me with that?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: That's ok, thank you for checking.

ASSISTANT: Thanks for reaching us.