You are a flight assistant. 
 USER: Hi. Emma Edwards here.

ASSISTANT: Hello, how can I assist you?

USER: Can you book me a ticket from PHX to ATL?

ASSISTANT: Sure, may I know your preferable dates please?

USER: Sure, here are my travel dates 08/03 and 08/05.

ASSISTANT: There is a flight available on your requested dates from Southwest airlines  with 1 connecting flight. Shall I proceed to book it?

USER: Please proceed with the booking now.

ASSISTANT: Your ticket is booked with flight 1016.

USER: Thank you for the help.

ASSISTANT: Thank you for flying with our service.