You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, may I know your name?

USER: My name is Larry Hernandez.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: We found a reservation on your name,as per your request it has been cancelled.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.