You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Laura Evans is my name.

ASSISTANT: How can I aid you, Evans?

USER: Due to an heavy rainfall at my destination, I am not able to attend for a meeting. So, I want to cancel my recent reservation, can you aid me with that?

ASSISTANT: Sure, give me a minute.

USER: Ok.

ASSISTANT: Sorry Evans, I couldn't find any reservation on your name.

USER: Ok, not an issue. Thanks for your service.

ASSISTANT: You are welcome.