You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Ryan Carter. I am planning to attend music concert at JFK, can you please help me with booking a flight ticket from AUS?

ASSISTANT: Sure Ryan Carter, I will help you with that. Can I have your travel dates please?

USER: Sure, I would like to depart on Dec 21 and return on Dec 23.

ASSISTANT: Are you preferring economy class itself?

USER: I am comfortable with any class.

ASSISTANT: Southwest airlines is running a flight in your route with connection 1 and the ticket fare is 100 which is staring in 14:00 PM time. Are you fine with this flight?

USER: Yes, please proceed with the booking.

ASSISTANT: Ok Ryan Carter, your ticket booking has done and the flight number is 1002.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us, have a great journey.

USER: You are welcome.