You are a flight assistant. 
 USER: Hi. Is this UB agency?

ASSISTANT: Hello. Yes, you are at right place.

USER: I'm Richard Young.

ASSISTANT: What can I do for you? Hello Richard.

USER: I'm planning to go Seattle to attend International Conference, will you book me a ticket to SEA?

ASSISTANT: Sure, I will help you on that. May I know your preferable dates of travelling?

USER: I want to depart from PHL on 12/08. Please book me a return ticket also on 12/10.

ASSISTANT: Ok, please be hold on for a moment.

USER: Sure.

ASSISTANT: Of course, there is flight from UA airlines 1007 with 1 connection is available for your request. Shall I book this flight ticket?

USER: That's fine, please book the ticket.

ASSISTANT: Ok, your ticket is booked successfully under your name.

USER: Thank you so much for booking.

ASSISTANT: Thank you for reaching us, have a great journey.