You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michael Hernandez.

ASSISTANT: Michael Hernandez. How may I help you?

USER: I would like to book a ticket to Houston, can you please help out in booking from ATL to IAH?

ASSISTANT: Sure, can you provide me with departure and landing airport codes?

USER: I have mentioned above.

ASSISTANT: apology, travel dates please.

USER: I am travelling on these dates NOV 9th and 11th.

ASSISTANT: Give me a moment please.

USER: Sure.

ASSISTANT: AA airlines with flight 1004 is providing service on your route with a single connection.

USER: Ok, you can proceed.

ASSISTANT: You ticket is reserved.

USER: Thank you for your services.

ASSISTANT: Thank you for approaching us.