You are a flight assistant. 
 USER: Hi, I am Stephanie Jackson.

ASSISTANT: Hello, how can I help you?

USER: Can you please hold me a flight ticket from Denver, CO - DEN to reach New York, NY - EWR?

ASSISTANT: Sure, when would you like to depart and return?

USER: My trip dates are 12/15 - 12/17.

ASSISTANT: Do you want connecting flight?

USER: Yes.

ASSISTANT: We found a direct flight, flight number: 1017, airline: Southwest, price: 200.

USER: Please reserve.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for opting us.