You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I support you now?

USER: I want to cancel my recent reservation due to my art exhibition got preponed. Can you help me with the cancellation process?

ASSISTANT: Sure, I am euphoric to help you.

USER: Thank you.

ASSISTANT: May I know your name, to check the present status of your reservation?

USER: I am Katherine Taylor.

ASSISTANT: Ok, please be on hold.

USER: Ok.

ASSISTANT: We did not find any reservation, on your name to cancel it.

USER: Ok, not a problem. Thanks for your quick response.

ASSISTANT: Thank you for approaching us.