You are a flight assistant. 
 USER: Hello, my name is Christine Gonzalez.

ASSISTANT: Hello, how can I help you today?

USER: Due to health issue, I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: I am happy to inform you that we found a reservation with your name. Shall, I proceed with cancellation?

USER: Yes, please.

ASSISTANT: Your cancellation is done.

USER: Thank you.

ASSISTANT: Thanks for reaching us, have a good day.