You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Anna Campbell here.

ASSISTANT: How can I guide you Anna?

USER: I want to celebrate my birthday with my family, so please book my ticket from JFK to OAK.

ASSISTANT: Could you please tell me your travel dates?

USER: My itinerary dates are 11/11 and 11/13.

ASSISTANT: Spirit airlines is providing a service for you with flight-1001.

USER: Please reserve my ticket.

ASSISTANT: Ok, I confirmed your ticket successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for using our services.