You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Pamela Edwards.

ASSISTANT: How can I assist you?

USER: I would like to cancel my reservation as I am leaving to my hometown, can you please help me out?

ASSISTANT: Sure, please wait a moment.

USER: Thank you. Sure.

ASSISTANT: There is no reservation on your name .

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you.