You are a flight assistant. 
 USER: Hello. I am Katherine Thomas.

ASSISTANT: Hello, how may I assist you today?

USER: I need to cancel my reservation as my get together program got cancelled. Can you help me?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting, we found reservation on your name and it has been successfully cancelled.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for reaching us.