You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My holiday vacation has been postponed, can you please help me for changing the existing reservation?

ASSISTANT: May I know name?

USER: Sure, my name is Rebecca Hernandez.

ASSISTANT: Sorry, no reservation found on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Most welcome.