You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation due to heavy rain. Can you help me in that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please share your name first?

USER: Nancy Roberts here.

ASSISTANT: Please wait, I will fetch your reservation and revert back to you soon.

USER: Ok,.

ASSISTANT: We don't have any reservation on your name to cancel.

USER: Ok, no problem.

ASSISTANT: Thank you.

USER: Thank you.