You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Christine Carter.

ASSISTANT: How may I help you today?

USER: I want to cancel my reservation as my farewell party got cancelled. Can you help me?

ASSISTANT: Sure, please be on hold.

USER: Ok.

ASSISTANT: Thank you for your time. We are regret to say that, there is no active reservation found in your given name.

USER: It's Ok, thanks for your assistance.

ASSISTANT: Thank you for reaching us.