You are a flight assistant. 
 USER: Hello, myself Laura Nelson.

ASSISTANT: Hello, how may I assist you today? Glad to meet you Laura.

USER: I am planning to book a flight ticket to CLT from MSP, can you please be a helping hand in making my reservation?

ASSISTANT: Sure, I am here to help you but I need your travel dates to search best flight for you.

USER: Nice to hear that, I prefer to fly on 04/07 and 04/09.

ASSISTANT: Please wait for a moment, let me check.

USER: Ok, I will wait for your response.

ASSISTANT: Sorry for this inconvenience, I could not find any flight with your travel dates.

USER: It's ok, thank you for the information.

ASSISTANT: My pleasure, have a great day.