You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: Myself Rebecca Hall. I would like to cancel my reservation due to financial issues.

ASSISTANT: Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.

USER: Ok, take your time.

ASSISTANT: There is no reservation found on your name.

USER: That's fine, thank you for checking.

ASSISTANT: It's my pleasure.