You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you at this moment?

USER: I want to cancel my recent reservation due to cancel of my event.

ASSISTANT: Sure, I will help you with that. Can you please mention your name?

USER: I am Stephanie Rodriguez.

ASSISTANT: Ok, please hold on a moment.

USER: Ok.

ASSISTANT: There is no previous reservation available under your name.

USER: That's ok, thank you for the response.

ASSISTANT: Thank you for reaching us.