You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: Can you please avail me a flight ticket from HOU to BOS?

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: Can I know your travelling dates?

USER: My trip dates are 09/26 - 09/28.

ASSISTANT: Do you need any break?

USER: I need a single connection.

ASSISTANT: May I know your name?

USER: Ashely Gonzalez here.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We found a connecting flight with an Southwest airlines, flight number:1019.

USER: Please reserve.

ASSISTANT: Your flight ticket has been reserved with an business class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.