You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: I am going to conduct a conference meeting at Minneapolis this weekend. Can you please help me in reserving the ticket from AUS to MSP.

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: Can you please forward your preferred dates of journey?

USER: I am planning my trip on Oct 9, and again I will return back on Oct 11.

ASSISTANT: In which class you wish to travel?

USER: I am flexible with any class.

ASSISTANT: Can you please let me know your connection limit?

USER: I am planning to travel in single connection flight.

ASSISTANT: Do you have any other specifications?

USER: My airline preference is normal-cost.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: Sorry, we are unable to provide the flights on your routes.

USER: Not a big deal, I will choose an other way to reach my destination.

ASSISTANT: For documentation purpose may I know your name please?

USER: Myself Susan Wright.

ASSISTANT: Thank you for choosing us.

USER: Thank you very much for your information.