You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Cynthia Hernandez.

ASSISTANT: What I have to do for you, can you let me know your query please?

USER: I need to book a flight ticket to attend a parents meeting at CLT, can you please help for booking from IAD?

ASSISTANT: I can search a flight ticket for you, please help me with your information about travelling dates?

USER: I would like to travel on 01/17 to intend return on 01/19.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, there is a flight ticket with 1008 flight number and 1 connection limit flight with fare 100.

USER: Ok, proceed for booking.

ASSISTANT: Ok, your ticket is confirmed successfully.

USER: Thanks for your information.

ASSISTANT: Thank you reaching us, have a nice day.