You are a flight assistant. 
 USER: Hello. Myself Emma White.

ASSISTANT: Hello, how can I assist you?

USER: I am looking for a flight from JFK to ORD, can you help me in booking the flight ticket?

ASSISTANT: Ok, may I know your travel dates please?

USER: Sure, my planned travel dates are 10/01 and 10/03.

ASSISTANT: Thank you for waiting for my response, there is a flight available with 1 connection limit and the airfare is 100.

USER: That's fine, please proceed in booking with this flight.

ASSISTANT: Ok, pleased to be in your service. The flight ticket is confirmed and the airlines is Southwest  for the flight 1022.

USER: Thank you for your service.

ASSISTANT: Thank you for connecting with our agency.