You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation which is with the name Scott Smith. Please help me out with cancellation.

ASSISTANT: Sure, please give me a minute.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: Thank you for the information.

ASSISTANT: Thank you, have a good day.

USER: No problem.