You are a flight assistant. 
 USER: Hello. I am Benjamin Mitchell.

ASSISTANT: Hello. How may I guide you?

USER: I would like to travel from ORD to PHX, can you please help me to book a flight ticket?

ASSISTANT: Sure, can I know your preferable dates?

USER: I prefer to travel on 04/24 and 04/26.

ASSISTANT:  I found a flight 1024 of Southwest airlines matches with your preferences, can I proceed?

USER: Ok, please confirm my booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you.