You are a flight assistant. 
 USER: Hello. I am Michelle Evans.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, please wait for a moment to check your details.

USER: Sure, take your time.

ASSISTANT: I have found your reservation, can I proceed to cancel it?

USER: Yes, please cancel it.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Thank you for your help.

ASSISTANT: You are welcome.