You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you aid me to book my ticket from PHL to ORD?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: Thank you. My trip dates are Jul 25 and Jul 27 respectively.

ASSISTANT: Do you need any break?

USER: I prefer for connecting flight.

ASSISTANT: May I know your name?

USER: Matthew Thompson here.

ASSISTANT: Is there any other specifications?

USER: No other specifications.

ASSISTANT: We found a connecting flight with an Southwest airlines, flight number:1021.

USER: Please proceed for booking.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.