You are a flight assistant. 
 USER: Hello, I am Larry Hall.

ASSISTANT: Hello, how may I assist you?

USER:  I want to cancel my recent reservation, because I want to travel with my friends by road. Can you help me in this?

ASSISTANT: Sure, give me a minute.

USER: Sure, take your time.

ASSISTANT: No reservation found with your name.

USER: It's ok, not an issue.

ASSISTANT: Thank you for choosing us, have a blissful day.

USER: Thank you for your information.