You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I serve you?

USER: I am gathering with my family after a long time.So, please help me in booking a ticket.

ASSISTANT: Sure, Can you please provide your journey details?

USER: Confirm tickets on 11/29-12/01. And places are Washington DCA to Chicago ORD.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: May I know your good name please?

USER: I am Margaret Lopez.

ASSISTANT: Ok. There is a flight found with airline:South west and flight number 1024.

USER: Ok, you can proceed to book a flight.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your service.

ASSISTANT: Thank you have a nice day.