You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am George Evans. I want to cancel my recent reservation due to an emergency. Can you help me in cancellation?

ASSISTANT: Sure, please wait a minute.

USER: Sure.

ASSISTANT: Let me check the availability of reservation with your name to cancel it.

USER: Ok.

ASSISTANT: Thank you for waiting, We found no reservation with your name to cancel it. Thank you for opting us, Hope to serve you again.

USER: Ok, No problem. Thanks for your service.