You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I serve you at this moment?

USER: Can you please help me to cancel my recent reservation?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: I am Deborah Johnson.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: We are glad to inform you that, we found a  reservation on your name.

USER: Please cancel it.

ASSISTANT: Your reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us.