You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how may I amend you today?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me with cancellation?

ASSISTANT: Sure, may I know your good name?

USER: Sure, I am Christine Turner.

ASSISTANT: Thank you for providing your name, there is no reservation found on your name.

USER: Ok, Thanks for the information.

ASSISTANT: Thank you for making us to serve you.