You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kevin Brown.

ASSISTANT: How may I render you today?

USER: I need to cancel my recent reservation, as my college exam got cancelled. Please help me in cancelling?

ASSISTANT: Sure, we are euphoric to help you. Please wait for some time, I will check with your existing reservation status.

USER: Ok.

ASSISTANT: Thanks for waiting, we did not found any reservation by this name.

USER: Ok, no issues.

ASSISTANT: Thank you for availing us.

USER: Thank you for your service.