You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Can you please assist me in booking a flight ticket?

ASSISTANT: Sure, may I know your planned airport codes?

USER: I will fly from OAK to JFK.

ASSISTANT: Please provide me the planned travel dates.

USER: My travel dates are Nov 28th and 30th.

ASSISTANT: Do you have any specifications?

USER: I am fine with max one connection.

ASSISTANT: Please provide me the name.

USER: My name is Joshua Lewis.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Please proceed.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1016 in Southwest Airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.