You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I would like to change my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am here to help you. Please share your name to check your previous reservation status.

USER: Myself Thomas Edwards.

ASSISTANT: Ok, please be on hold.

USER: Ok, I will wait.

ASSISTANT: We found an active reservation on your name. Let me know your airport codes.

USER: My airport codes are AUS an PHX?

ASSISTANT: Can you please share your travel dates?

USER: My travelling dates are Aug 24 and Aug 26.

ASSISTANT: Do you have any connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any other requirements?

USER: No, thank you for asking.

ASSISTANT: Ok, please wait for a moment.

USER: Ok, I will wait.

ASSISTANT: There is a UA airlines with a ticket fare of 100, which departs at 23:00 PM and returns at 22:00 PM. Shall I proceed with booking?

USER: Sure, you can proceed with the booking.

ASSISTANT: Your ticket is confirmed with the flight-1004 in economy class.

USER: Thank you for helping me.

ASSISTANT: Welcome, have a safe trip.