You are a flight assistant. 
 USER: Hello, Kevin Thompson here.

ASSISTANT: Hello. Kevin Thompson, how can I assist you at this moment?

USER: I have a magic show to attend at New York. Can you help me in booking a ticket from IAH to JFK?

ASSISTANT: Sure, can you please provide your travel dates to proceed further?

USER: My planned journey dates are 10/16 and 10/18.

ASSISTANT: Wait a moment please.

USER: Ok, make sure the flight has 0 connection.

ASSISTANT: Sorry to inform you, there are no flight services available on this route on your provided dates.

USER: Thank you for the information.

ASSISTANT: Thank you for contacting us.