You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I want you to make my flight reservation from San Francisco to Charlotte, can you please help me to book my flight ticket?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates?

USER: I want to depart on Sept 9th and I want to return back on Sept 11th.

ASSISTANT: May I know your nearest airport codes of journey please?

USER: I want to travel from SFO to CLT.

ASSISTANT: Do you need any halt in this journey?

USER: Yes, I need single connection flight.

ASSISTANT: Do you have any another specifications for this trip?

USER: No.

ASSISTANT: May I know your good name to proceed further?

USER: My name is Rachel Harris.

ASSISTANT: AA airlines is providing two connection limit flight on this route, shall I book your ticket?

USER: No, I need single connection flight for my journey.

ASSISTANT: Delta airlines is providing single connection flight on this route, shall I book your ticket?

USER: Yes, please book the ticket for me.

ASSISTANT: Rachel Harris, your ticket is booked in business class of ticket fare 500 in flight number 1029.

USER: Thank you very much for your help.

ASSISTANT: Thank you and have a safe journey.