You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I am Karen Walker. I am planning to spend free time with my grand parents in SFO, could you please assist me in making an airline reservation from MCO?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are Aug 13 and Aug 15.

ASSISTANT: Would you like to prefer direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: May I know your airline preference?

USER: I am comfortable with any airline, but depart time should be evening and return time in afternoon.

ASSISTANT: Please wait a moment to check flight availability.

USER: Sure.

ASSISTANT: We found a flight from JetBlue airline with 1 connection and the fare is 100 with an economy class.Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket is booked with 1027 flight number.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.