You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: My name is George White. I want to change my reservation due to financial issues, can you help me?

ASSISTANT: Ok, please wait a moment.

USER: Ok, take your time.

ASSISTANT: Thank you for assisting me, there is no flight ticket been reserved on your name. Thank you for connecting with our agency.

USER: Ok, no issues. Thank you.