You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I am Brenda Adams. Due to bad weather, I want to cancel my reservation. Can you please help me with it?

ASSISTANT: Ok, I will assist you with your concern. Ok, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation been found on your name to cancel.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing our agency.

USER: Thank you.