You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I am Mary Adams. Can you please reserve me a flight ticket from LAS to OAK?

ASSISTANT: Sure, I will help you in booking.

USER: Thank you.

ASSISTANT: When you are planning to travel?

USER: My trip dates are 11/20 - 11/22.

ASSISTANT: Can you please share me your connection limit?

USER: I need a direct flight.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: We found a direct flight with an airline Southwest of flight 1017 in an economy class. Can I proceed with the booking?

USER: Please reserve.

ASSISTANT: Your seat has been reserved.

USER: Thank you.

ASSISTANT: Thank you.