You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Nancy King.

ASSISTANT: Hello Nancy.

USER: I am planning to meet my friend in OAK. Can you help me in booking a ticket from IAD?

ASSISTANT: Great, can I know your travel dates?

USER: My travel dates are from 03/27 to 03/29.

ASSISTANT: There is a flight available with JetBlue airlines, shall you want me to proceed?

USER: Please book my ticket.

ASSISTANT: Your ticket is confirmed, flight number is 1028.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.