You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Brandon Harris.

ASSISTANT: How may I assist you now?

USER: I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Brandon Harris, let me check with your previous booking status.

USER: Thank you for accepting my request.

ASSISTANT: There is no active reservation found by your name. Sorry for the inconvenience.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for choosing us. Have a nice day.