You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: Can you please cancel the recent reservation?

ASSISTANT: Sure. May I know your good name?

USER: I am Kenneth White.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok. Thank you.

ASSISTANT: Thank you.