You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I am Jeffery Baker. I have some personal matters that need fixing so I need to cancel my recent reservation. Can you please help me?

ASSISTANT: Sure, we are glad to serve you. Please hold a moment.

USER: Sure.

ASSISTANT: Thanks for your time, we found a reservation on your name. Shall I proceed to cancel it.

USER: Yes, you can proceed.

ASSISTANT: Sure, your reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for availing us, have a great day ahead.