You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Donna Hernandez. I would like to book a flight ticket from ATL to ORD. Could you help me out?

ASSISTANT: Sure, may I know your travelling dates please?

USER: I am planning to start on 03/07 and return back on 03/09.

ASSISTANT: We found a flight for you which is travelling to your destination in Southwest airline with 1 connection. Shall I proceed with the booking?

USER: Yes, please proceed.

ASSISTANT: Ok, your ticket is booked with the flight number 1027.

USER: Thank you for the help.

ASSISTANT: My pleasure.