You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I have planned a programme with friends in Oakland so, can you please help me with booking from HOU to OAK?

ASSISTANT: Sure, please share your travel dates.

USER: I need to depart on 02/27 and return on 02/29.

ASSISTANT: Please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Hawaiian airlines with flight 1000 is providing service from HOU to OAK.

USER: That's great. Please confirm a ticket with that flight.

ASSISTANT: May I know your name to book your ticket?

USER: Please confirm my ticket with name of Jack Campbell.

ASSISTANT: Jack, your ticket is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us, have a safe and happy journey.

USER: Welcome.