You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I support you?

USER: Can you help me in cancelling my recent reservations?

ASSISTANT: Sure, will you please let me know your name?

USER: I am Donald White.

ASSISTANT: Ok, please allow me few minutes to check the current status and get back to you with an update.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found active under your name in our data base.

USER: Its ok, thank you.

ASSISTANT: Thank you for choosing us.