You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Brian Brown.

ASSISTANT: How may I assist you?

USER: Could you please help me with booking a flight ticket from PHL to MCO?

ASSISTANT: May I know your travel dates?

USER: Sure, my travelling dates are July 14 and July 16.

ASSISTANT: Do you prefer economy or business class?

USER: I am comfortable with any class.

ASSISTANT: We found a flight on your details with airline Delta, flight number: 1021 and one drop. Shall I book this ticket?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you.