You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation. Can you please help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Sure, my name is Emily Nelson.

ASSISTANT: Please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry Emily, there is no reservation found as per your name to cancel your reservation.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: You are welcome.