You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Steven Thompson here.

ASSISTANT: How may I assist you?

USER: I am planning to book my ticket from PHX to OAK. Can you please help me with booking?

ASSISTANT: Sure, may I know your travelling dates please?

USER: My travel dates are Sept 16 and Sept 18.

ASSISTANT: May I know your connection limit please?

USER: My connection limit is 1.

ASSISTANT: Please share if you want to travel in any specific time?

USER: I would like to depart in the afternoon.

ASSISTANT: Steven Thompson, there are no flights available in your route.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for choosing us.