You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How may I be your helping hand today?

USER: My name is Timothy Parker. Would you assist me in cancellation of my recent ticket reservation.

ASSISTANT:  Sure, Just a moment. Thank you for waiting. There is no recent reservation found on your name.

USER: Thanks for your assistance.

ASSISTANT: Thank you for approaching us. Have a nice day.