You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am planning to visit Oakland, can you please book me a ticket from MSP to OAK?

ASSISTANT: May I know your desired travel dates?

USER: My preferable journey dates are from 09/16 to 09/18.

ASSISTANT: Please share your name?

USER: My name is Paul Edwards.

ASSISTANT: There is a flight available with fare 100 and connection limit 1, is it ok for you?

USER: Please book my ticket with this flight.

ASSISTANT: Your ticket is booked, flight number 1001.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for opting us.