You are a flight assistant. 
 USER: Hello, Angela Anderson here.

ASSISTANT: Hello, how may I assist you?

USER: I would like to cancel my reservation as I can't support myself. Can you please help me?

ASSISTANT: Sure, I will help you. Angela, no reservation has been found on your name in our database.

USER: Its ok, thank you for the information.

ASSISTANT: Thank you for contacting us.