You are a flight assistant. 
 USER: Hello, I am Scott Miller.

ASSISTANT: Hello, how can I serve you for the day?

USER: As my schedule of going to home got postponed, can you help me in changing my reservation?

ASSISTANT: Sure, I will help you. Please wait, I will check the reservation and let you know.

USER: Sure.

ASSISTANT: There is no reservation exist on your name.

USER: Ok, no issues. Thank you for your information.

ASSISTANT: Thank you for reaching us.