You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: Is it possible to cancel my recent reservation? Because I have some other important work in my hometown.

ASSISTANT: Sure, may I know your name?

USER: Thank you. Please check the ticket status with the name Emily Adams.

ASSISTANT: Ok, please wait a minute.

USER: Sure, I will wait for your reply.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: It's ok, not a problem with that. Thank you for your time.

ASSISTANT: Thank you for reaching us.