You are a flight assistant. 
 USER: Hi, I am Kimberly Anderson.

ASSISTANT: Hello, how can I serve you today?

USER: I just want to cancel my recent reservation due to my plan to meet my girlfriend got cancelled. Can you help me with this?

ASSISTANT: Sure, give me a moment.

USER: Ok.

ASSISTANT: Thank you for your time. Unfortunately there is no reservation found by your name.

USER: Not an  issue, thanks for your information.

ASSISTANT: Thank you for reaching us.