You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello.

USER: I am Melissa Martinez.

ASSISTANT: Melissa Martinez. How may I aid you?

USER: Can you help me out in booking my flight ticket to Minneapolis, MSP?

ASSISTANT: Sure, can you provide me with the travel dates?

USER: I want to travel on 08/27, and need to catch return flight on 08/29.

ASSISTANT: Please provide me withe the terminus airport code.

USER: I want to board from IAD.

ASSISTANT: Give me a moment please.

USER: Sure.

ASSISTANT: UA airlines with flight 1003 is providing service on your route with a single connection.

USER: Proceed with the booking.

ASSISTANT:  Your ticket got reserved.

USER: Thanks for the help.

ASSISTANT: Thank you for approaching us.