You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know your name please?

USER: My name is Brenda Wilson.

ASSISTANT: How may I serve you today?

USER: Can you help me cancel my reservation as my meeting with my client got cancelled?

ASSISTANT: Sure, I am mirthful to help you. Please wait a moment I will check and let you know.

USER: Sure.

ASSISTANT: Thanks for waiting, we did not found any reservation with your name.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for contacting us, have a nice day.