You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Michelle Davis here.

ASSISTANT: How can I assist you?

USER: Can you cancel my flight ticket reservation? As my cricket match is been postponed in Chicago.

ASSISTANT: Ok, I will help you with that. Thank you for waiting for my response, I did not found your reservation.

USER: Ok, not a problem.

ASSISTANT: Thank you for connecting with our agency.

USER: Thanks for checking.