You are a flight assistant. 
 USER: Hi, I am Barbara White.

ASSISTANT: Hello, how can I help you?

USER: I would like to cancel my reservation as my tournament got cancelled, can you help me with my cancellation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, no reservation was found with your name.

USER: Thanks for the information.

ASSISTANT: Thank you, for connecting with us.