You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what kind of service your looking for?

USER: I need to cancel my recent reservation, can you please assist me?

ASSISTANT: Sure, please share me your good name.

USER: I am Amanda Thomas.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for communicating with us.

USER: Thanks for your response.