You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I am John Garcia, my business meeting with my partners in Houston has been cancelled, so I would like to cancel my recent reservation which is under my name. Could you help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you in cancelling your reservation. Please hold for a moment, while I check for the reservation.

USER: Ok, take your time.

ASSISTANT: Thank you for holding, Sorry I did not find the reservation on your name in our system data.

USER: Ok, no worries at all. Thank you for your quick response.

ASSISTANT: Thank you for visiting us, we hope see you again.