You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I am Jennifer Clark. Can you cancel my flight ticket reservation? As my cricket match is been postponed due to bad weather in New York?

ASSISTANT: Sure, I am glad to help you. Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you, there are no reservation found on your name. Have a great day.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for contacting us.