You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I'm Dorothy Lewis.

ASSISTANT: Lewis, how may I help you?

USER: I am a movie actress, I have to reach Houston for my movie shoot. So please book my ticket from DCA to IAH.

ASSISTANT: Please provide your itinerary dates.

USER: Ok, my planned dates of trip are 04/11 and 04/13.

ASSISTANT: Please hold on for a while.

USER: Ok, take your time.

ASSISTANT: AA airlines with flight 1004 is providing service with 1 connection.

USER: Ok, please book my ticket.

ASSISTANT: Your ticket is reserved.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.