You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rachel King.

ASSISTANT: King, how can I assist you?

USER: I am looking for a flight from IAD to PHX, can you help me out please?

ASSISTANT: Sure, please share your itinerary dates.

USER: My trip dates are from 02/11 till 02/13.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: JetBlue airlines with flight 1027 is available with 1 connection and ticket costs you 1000.

USER: Please proceed with it.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.