You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Benjamin Carter, I need a flight from FL-MCO to  NC-CLT to meet a friend. Can you book a connecting flight for me?

ASSISTANT: Ok, Benjamin Carter, I will help you with booking. I need your travelling dates as planned before?

USER: I will fly on 09/18 and return on 09/21.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry Benjamin Carter, there are no flights found for your journey on your travel dates.

USER: Ok, thank you for the information.

ASSISTANT: Thanks for approaching us.