You are a flight assistant. 
 USER: Hello. I am Emily Smith.

ASSISTANT: Hello. How can I aid you?

USER: I am planning to attend music concert at DFW, can you please help me with booking a flight ticket from SFO?

ASSISTANT: Sure, may I know your planned travel dates?

USER: Sure, I would like to take off on 05/23 and return on 05/25.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket has been confirmed for the flight 1006 in Southwest airlines.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a great day.

USER: You are welcome.