You are a flight assistant. 
 USER: Hi, I am Raymond Wright.

ASSISTANT: Hello. How may I assist you?

USER: I want to cancel my recent reservation, due to some personal issues. Can you help me with that?

ASSISTANT: Sure. Please give me a minute to heck for the reservation with your name.

USER: OK.

ASSISTANT: Thanks for your time, we do not found any reservation with your name.

USER: Ok, not a problem.

ASSISTANT: Thanks for opting us.

USER: Thanks for your kind service.