You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I just had a fight with my friend, so I want to cancel my journey tickets which we were suppose to go together. Can you help me?

ASSISTANT: Sure, can I know your name.

USER: Sure, myself Linda Scott.

ASSISTANT: Sorry Linda, there is no reservation found on your name.

USER: That's ok, no issues. Thank you for checking.

ASSISTANT: You are welcome.