You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I am planning to help accident victims in MSP, could you book a ticket from AUS?

ASSISTANT: Sure, I will be glad to help you.

USER: My travel dates are 01/16 and 01/18.

ASSISTANT: Please provide me your dates. Ok, fine. Let me check.

USER: My name is James White.

ASSISTANT: Sorry for inconvenience, there is no flight found at your requested dates.

USER: No problem.

ASSISTANT: May I help you with anything else?

USER: No thanks.

ASSISTANT: Thank you for contacting us.

USER: Thank you for assisting me.

ASSISTANT: Welcome.