You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: John Harris here.

ASSISTANT: How may I abet you?

USER: I want to book a ticket on the route from CLT to DEN to sell my apartment, can you help me?

ASSISTANT: Sure, I can help in that flight ticket booking. On what dates that you are planning your trip?

USER: I will be travelling from 01/07 to 01/09.

ASSISTANT: Give me a moment to check with the flight details.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting.

USER: No problem.

ASSISTANT: One of the flight 1018 in UA airlines is obtained when I check in my data base, can I confirm your ticket booking?

USER: Ok, please proceed with confirming my booking.

ASSISTANT: Ok, your ticket booking is done on your trip dates.

USER: Thank you for booking my reservation.

ASSISTANT: You are welcome.