You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Is this flight ticket booking agency?

ASSISTANT: Yes, welcome to our agency? How can I assist you today?

USER: I am looking for a direct flight, because there is an emergency in my travel location, so could you please help me to book a flight ticket?

ASSISTANT: Sure, I will definitely help you with that.

USER: Thank you.

ASSISTANT: Will you provide your travelling dates please?

USER: Sure, my boarding is on 10/17 and I would like to book a return ticket also on 10/19.

ASSISTANT: Please provide your airport codes that you want to travel.

USER: Sure, I want to travel from DTW to DFW.

ASSISTANT: Please provide your name for booking the ticket.

USER: Please book the flight ticket under the name of Dorothy Adams.

ASSISTANT: Please give me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting. There is no flights found under your details.

USER: Oh, so sad to hear. Anyways, thank you for the information.

ASSISTANT: Welcome, have a great day.