You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Kevin Moore, want to cancel my reservation as I have some urgent meeting in my office. Can you please do it for me?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: There is no reservation found with your given name.

USER: That's fine, thank you.

ASSISTANT: Thank you for reaching us.