You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Frank Thompson.

ASSISTANT: How may I aid you?

USER: My business meeting has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: I'll help you with that, give me a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found with your details.

USER: That's ok. Thank you for the information.

ASSISTANT: Thank you for contacting us.

USER: You are welcome.