You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am Richard Garcia and I want to book the flight ticket from JFK to OAK. Can you please help me?

ASSISTANT: Sure, may I know your depart and return dates?

USER: My journey dates are 02/21 and 02/23.

ASSISTANT: Do you need halt in between your journey?

USER: I need a halt in my journey.

ASSISTANT: Do you have any other requirements?

USER: No.

ASSISTANT: Ok, we found a Southwest airline, flight number: 1000, price: 200 with one connection.

USER: You can proceed.

ASSISTANT: Your flight ticket has been reserved in economy class.

USER: Thank you for the help.

ASSISTANT: Thank you for choosing us.