You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you now?

USER: Myself Emily Perez, can you help me to cancel my recent reservation I have done a month ago?

ASSISTANT: Ok, please allow me to check with your previous booking.

USER: Ok, please take the time you need to search and to respond.

ASSISTANT: Emily Perez, there is no active reservation by your name.

USER: Ok, not a problem that is ok, thank you for searching the records.

ASSISTANT: Thank you for reaching our services.