You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: My name is Barbara Martinez. I just want to cancel my recently bookd reservation. Can you please help me out?

ASSISTANT: Sure, please hold on for a moment while I check for any active reservations with your name.

USER: Sure, take your finest time.

ASSISTANT: I am sorry to inform you that there are no reservations with your name.

USER: That's ok. Thank you for the help.

ASSISTANT: Thank you, have a good day.