You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: My name is Virginia Harris. I want to book a ticket from PHX to LAX. The travel dates are from 04/20 to 04/22. Connection limit should be 1.

ASSISTANT: Ok, please hold on for a moment please.

USER: Ok.

ASSISTANT: I found a flight for you with UA airline. Shall I proceed?

USER: You can proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us.