You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Michael Hernandez.

ASSISTANT: How may I assist you? Michael Hernandez nice to meet you.

USER: My interview has cancelled, so I want to cancel my recent reservation. Can you help me out?

ASSISTANT: Ok, I haven't found the reservation in your name. Thank you for reaching us.

USER: Thank you for your time.