You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Gary Moore. I am planning to visit LGBT festival at New York JFK. Can you help me with booking a direct flight?

ASSISTANT: Sure, we are here to help you. May I know your source point?

USER: Thank you. My source code is Oakland OAK.

ASSISTANT: Can you share me your traveling dates?

USER: My travelling dates are 11/14 and 11/16.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there are no flights found on your details.

USER: Ok, not an issues. Thank you.

ASSISTANT: Thanks for approaching us.