You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you with today?

USER: I need your help to book a ticket from IAH to IAH.

ASSISTANT: Sure, I can help you with that. May I know your name to proceed further?

USER: My name is Richard Thomas.

ASSISTANT: Richard, can you please help me with your travelling dates?

USER: Departure date is 01/24 and return date is 01/26.

ASSISTANT: OK, let me check that for you.

USER: OK.

ASSISTANT: Richard, there is a flight available at your requested dates with price 200 and the connection limit is 1. Would you like me to proceed the booking?

USER: Please confirm the booking.

ASSISTANT: Sure. Your booking is confirmed. Your flight number is 1004 and the airline is Southwest. Have a great journey.

USER: Thank you for the help.

ASSISTANT: You are most welcome. Thank you for contacting us.