You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today.

USER: My name is Paul Gonzalez. I have a plan to meet my friend in Phoenix, can you help me for booking a flight ticket from CLT to PHX?

ASSISTANT: Sure, can you please share your planning dates of journey?

USER: My travelling dates are from 07/14 till 07/16.

ASSISTANT: Please wait a moment.

USER: Make sure that my connection limit should be 0.

ASSISTANT: Sorry, no direct flights are available on your route.

USER: That's ok, thank you for checking.

ASSISTANT: Welcome, have a nice day.