You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I am planning to visit Phoenix to meet my friend, can you please help me in booking a flight ticket from OAK to PHX?

ASSISTANT: Sure, we are here to help you. On what dates you are interested to travel?

USER: My travelling dates are Mar 09 and Mar 11.

ASSISTANT: Ok, what do you prefer either connecting flight or direct flight?

USER: I need a connecting flight to reach my destination.

ASSISTANT: May I know your name?

USER: Sure, my name is Melissa Scott.

ASSISTANT: Do you have any other specifications?

USER: I want to depart in evening.

ASSISTANT: Ok, wait for some time I will check the availability of flights on your details and get back to you.

USER: Sure, I will wait for your information.

ASSISTANT: Thank you for your precious time, We found United airlines with connecting flight. Shall I proceed for booking with a airline number 1018 and fare of 300?

USER: I am fine with that, please proceed with it.

ASSISTANT: Your ticket has been processed successfully.

USER: Thank you for the help.

ASSISTANT: Thank you for contacting us.