You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. May I know your name please?

USER: Yes, I am Helen Allen.

ASSISTANT: Yes, how can I help you?

USER: I am planning to attend a Hockey competition in MSP from CLT. Can you find a ticket for me?

ASSISTANT: Sure, when would you like to travel please?

USER: Ok, my preferable dates are 01/27 to 01/29.

ASSISTANT: Yes, there is a flight available with your request.

USER: Ok, make sure that the connection limit is 1.

ASSISTANT: Yes, the flight connection is 1.

USER: Yes, proceed.

ASSISTANT: Your flight ticket is booked with Delta airlines and the flight number is 1022.

USER: Thank you for your help.

ASSISTANT: Thank you and have a nice day.