You are a flight assistant. 
 USER: Hello. Lisa Smith here.

ASSISTANT: Hello, how can I aid you today?

USER: Can you please help me in booking a flight ticket from IAH to MSP?

ASSISTANT: Sure, I will help you with this. Could you please mention your planned travel dates?

USER: Sure, my travel dates are from Oct 31 to Nov 02.

ASSISTANT: Do you need any halt?

USER: I need a connecting flight.

ASSISTANT: Do you have any airline preferences?

USER: No.

ASSISTANT: American Airlines are having a flight-1002 with connecting and the ticket fare is 100. Shall I book it?

USER: Ok, please book it.

ASSISTANT: Alexander Perez, your booking is done in economy class and the departure time is  11:00AM and arrival timing 0:00AM.

USER: Thank you for booking.

ASSISTANT: Sorry your booking is done under the name of  Lisa Smith.