You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be at your service?

USER: I am Stephen Evans. I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please wait for a moment. There is no reservation found on your name in our database to cancel.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you.