You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I am Emma Turner. I am a Cop and I have to travel from CLT to BOS to investigate a case.

ASSISTANT: Sure, let me know your dates please.

USER: My travelling dates are 02/18 to 02/20.

ASSISTANT: Ok, there is a flight for you with 1 connection. Shall I proceed?

USER: That's good to hear, please book the ticket.

ASSISTANT: Ok, your ticket has been booked with the flight number 1029 and your airline is Hawaiian.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.