You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Emma Nelson, can you please help me in making my reservation from OAK to SFO?

ASSISTANT: Sure, can you please tell your travelling dates?

USER: Sure, my planned journey dates are from 11/18 to 11/20.

ASSISTANT: Southwest airlines is available with 1 connection and ticket price is just 100. Shall I proceed with it?

USER: Ok, please reserve me a seat.

ASSISTANT: Your reservation is confirmed with flight 1001.

USER: Thank you.

ASSISTANT: Thank you so much.