You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help?

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: Sure, I am happy to help you. Please let me know your good name.

USER: Scott Evans.

ASSISTANT: Sorry, we did not find any active reservation on your name in our data.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for contacting us.