You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you today?

USER: I just want to cancel my recent reservation due to my plan to meet my girlfriend got cancelled. Can you help me in cancellation?

ASSISTANT: Sure, may I know your name?

USER: I made a reservation by this name Kathleen Lopez.

ASSISTANT: There is no reservation on your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you.