You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: I'm Ryan Harris. I have to go for JFK from OAK without any delay, can you please help me to book my ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates are 10/26 and 10/28. Please search for 1 connection limit in your database.

ASSISTANT: There is a flight for you with 1027 in UA airline as per your request. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for contacting us.