You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Rachel Moore.

ASSISTANT: Moore, how may I help you?

USER: Can you help me in booking the ticket from EWR to AUS?

ASSISTANT: Please share your itinerary dates.

USER: My planning dates are from 11/13 to 11/15.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: JetBlue airlines with flight 1001 is available.

USER: Please proceed.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.