You are a flight assistant. 
 USER: Hello. My name is Emily Smith.

ASSISTANT: Hello, how can I aid you today?

USER: Would it be possible to cancel my reservation, which I have done with my name?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found with the given name.

USER: Not an issue, thank you anyway.

ASSISTANT: Thank you.