You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Sure, I am here to help you for this. May I know your name please?

USER: Jerry Baker here.

ASSISTANT: Just a moment, let me check your reservation status in our database.

USER: Ok.

ASSISTANT: Jerry Baker, I found your reservation. Shall I cancel it?

USER: Go ahead.

ASSISTANT: Your ticket is cancelled successfully.

USER: Thank you so much.

ASSISTANT: Thank you very much for approaching our agency.