You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Please make a reservation between MSP and PHX for my business conference.

ASSISTANT: Sure, may I know your itinerary dates?

USER: Thank you, my boarding is on Nov 23 and please book my return ticket on Nov 25.

ASSISTANT: Do you prefer a direct or connecting flight?

USER: I would prefer connecting flight.

ASSISTANT: May I know your name?

USER: Sure, my name is Emily Wright.

ASSISTANT: Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Delta airlines with flight 1001 is providing a connecting flight and ticket costs you 100 in economy class.

USER: I am ok with this flight, you can proceed with booking now.

ASSISTANT: Your ticket is confirmed Emily Wright.

USER: Thank you for your assistance.

ASSISTANT: Thank you for choosing us.