You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: I want to cancel my recent reservation which I made in last week, can you help me?

ASSISTANT: Sure, I will help you with that. May I know your name for checking your previous reservation satus?

USER: Myself James Adams.

ASSISTANT: Ok, please wait a moment.

USER: Ok, sure.

ASSISTANT: There is no previous reservation available on your name James Adams.

USER: No issues with it. Anyways, thank you for helping me.

ASSISTANT: Thank you for reaching us, have a nice day.

USER: Mos welcome.