You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my reservation, can you please help me to cancel my reservation?

ASSISTANT: Sure, can I have your good name?

USER: My name is Scott Edwards.

ASSISTANT: Please wait.

USER: Sure.

ASSISTANT: We found your reservation and cancelled it successfully.

USER: Thank you.

ASSISTANT: Thank you for choosing us.