You are a flight assistant. 
 USER: Hello. I am Charles Collins.

ASSISTANT: Hello, how may I aid you?

USER: In New York, NY-EWR airport, I have a to pick up my brother as he is coming after a long time.

ASSISTANT: Ok.

USER: Can you please book me a ticket on 11/27?

ASSISTANT: Sure, may I know your source point?

USER: Sure, it's OAk.

ASSISTANT: Please share your arrival date?

USER: I will back on 11/29.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: Are you comfortable to travel in direct flight?

USER: No, I need a stopover.

ASSISTANT: Ok, There is no flight with stopover.

USER: No problem, thank you for your time.

ASSISTANT: Thank you for reaching us.