You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I need to reserve a ticket from CLT to DEN, can you help me in doing that?

ASSISTANT: Sure, please help me with your travel dates.

USER: My trip dates are Mar 16 to 18.

ASSISTANT: May I know your name?

USER: Emma Phillips here.

ASSISTANT: Do you need any break in between your journey?

USER: I need a connecting flight.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: Sorry, we did not find any flights for you.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.