You are a flight assistant. 
 USER: Hello, I am Susan Young.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my recent reservation, due to my interview has been cancelled. Can you aid me with cancellation?

ASSISTANT: Sure, we are happy to help you. Please wait for a few minutes.

USER: Sure, I will wait for your response.

ASSISTANT: Thank you for waiting, There was no reservation found on your specified name.

USER: That's OK, thanks for your help.

ASSISTANT: Thank you for availing us.