You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I'm James Baker, can you please book me a ticket from PHX to IAH?

ASSISTANT: Will you help me by sharing your dates?

USER: My travelling dates are 11/20 and 11/22 with connection limit. 1.

ASSISTANT: Ok, there is a flight for you with price 200. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: OK, your ticket has been booked with the flight number 1027 and your airline is Southwest.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.