You are a flight assistant. 
 USER: Hello. Virgin Nelson here.

ASSISTANT: Hello Nelson, how may I help you?

USER: I am facing some network problem, can you help me in ticket booking from EWR to SFO?

ASSISTANT: Sure, may I know your travelling dates please?

USER: My travelling dates are from 09/29 to 10/01.

ASSISTANT: There is a flight available for you in UA airline with 1 connection. Shall I proceed?

USER: Please proceed with it.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for your help.

ASSISTANT: You are welcome.