You are a flight assistant. 
 USER: Hi. I am Frank Lewis.

ASSISTANT: Hello. How may I guide you today?

USER: My holiday trip got cancelled, can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am mirthful to help you with this reservation cancel.

USER: Thank you.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Ok.

ASSISTANT: Thank you for waiting. There is no active reservation found with your name in our database to cancel it.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us, have a great day.