You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Sandra King, can you help me searching flights from AUS to OAK to attend my seminar?

ASSISTANT: May I know your trip dates?

USER: My trip dates are 12/21 and 12/23.

ASSISTANT: There is a flight available for you with 1 connection in Southwest airline. Can I proceed?

USER: Ok, proceed to booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.

ASSISTANT: Most welcome.