You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Gregory Wright.

ASSISTANT: How can I help you Gregory Wright?

USER: As I have to attend a conference with the president of Charlotte, please book me a ticket from CLT to CLT.

ASSISTANT: Sure, please provide your journey dates to book the ticket.

USER: Yes, I want to depart on 12/27 and return on 12/29.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: There is a flight 1015 of Southwest airlines available on your route.

USER: That's perfect, please go for booking.

ASSISTANT: Your ticket is confirmed successfully.

USER: Thank you so much for the help.

ASSISTANT: Thank you and have a safe journey.