You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I am Pamela Lewis. Please reserve a seat on a flight for me from MSP to DTW.

ASSISTANT: May I know your travel dates?

USER: Sure, my journey dates are from 03/18 and 03/20.

ASSISTANT: There is a direct flight with flight number 1024, can I proceed?

USER: I need a single connection, can you find it for me if possible?

ASSISTANT: Sorry, there is no flight found with your requirements.

USER: It's ok, thanks for your information.

ASSISTANT: Thank you for reaching us.