You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I want to cancel my recent reservation, due to heavy rains in my destination place. Can you please help me out?

ASSISTANT: Sure, can I know your name please?

USER: I have reserved my flight ticket with name Nicole Barker.

ASSISTANT: Ok, wait a moment please.

USER: Ok.

ASSISTANT: Sorry Nicole, there is no reservation found on your name.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for approaching us.