You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: Myself Pamela Collins. Can you please help me in cancelling my reservation?

ASSISTANT: Yes Collins, I here to help with your concerned.

USER: Thanks.

ASSISTANT: Can you please hold on, while is go through the reservation records?

USER: Sure.

ASSISTANT: Sorry Collins, according to our records there is no reservation done on your name.

USER: It's ok. Thank you for the information.

ASSISTANT: Your welcome.