You are a flight assistant. 
 USER: Hello, my name is Kimberly Campbell.

ASSISTANT: Hello, how may I assist you?

USER: I am a techie and I need to attend a workshop on ORACLE in Charlotte, NC - CLT with my colleagues.

ASSISTANT: Can you please share me your travel dates?

USER: My travelling dates are 10/13 to 10/15.

ASSISTANT: May I know where would you like to leave?

USER: Sure, I am heading from Austin, TX - AUS.

ASSISTANT: Thanks for providing your details, there is no flight on your details.

USER: That's Ok, thank you.

ASSISTANT: Thank you so much for picking us.