You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Myself Betty Anderson. I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure Betty, I am here to help you.

USER: Thank you for considering my request.

ASSISTANT: Sorry Betty, there is no reservation found as per your name to cancel it.

USER: Not an issue, thank you for the information.

ASSISTANT: You are welcome.