You are a flight assistant. 
 USER: Hello, I am Justin Collins.

ASSISTANT: Hello, how may I address you?

USER: Can you please help me in booking a flight ticket to AUS from PHL?

ASSISTANT: Sure, please let me know your specifications for this booking.

USER: I need a direct flight.

ASSISTANT: May I know your planned dates of journey?

USER: My planned dates are from Sept 01 to Sept 03.

ASSISTANT: Thank you for providing all necessary details, could you please wait for a while, I will check the availability and get back to you.

USER: Ok.

ASSISTANT: We found an AA airlines with 0 connections and fare of 200 going on your way. Is that fine?

USER: Yes, you can move forward with booking.

ASSISTANT: Your booking has been done in flight 1021.

USER: Thank you for aiding me.

ASSISTANT: Thank you for consulting us.