You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I aid you?

USER: I want to book a ticket from IAH to AUS, can you help me?

ASSISTANT: Sure, may I know your trip dates?

USER: My travel dates are 07/21 and 07/23.

ASSISTANT: There is a flight with fare 100 in airline Southwest, the connection is 1 and number is 1015. Can I book it?

USER: Book the ticket in the name of Laura Wilson.

ASSISTANT: Your ticket is reserved, have a safe trip.

USER: Thank you for booking.

ASSISTANT: Thank you for opting us.