You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you at this moment?

USER: Myself Amanda Mitchell, can you help me to cancel my reservation I did recently?

ASSISTANT: Sure, I am gleeful to help you in cancelling your reservation.

USER: Ok, thank you.

ASSISTANT: Please allow me a moment to check for your previous reservation. Thank you for waiting. Sorry Mitchell, there is no active reservation found under your name in our database to cancel it.

USER: That's ok, thank you for assisting me. I will check my mails for more information regarding my reservation.