You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you please help me with booking a flight ticket from CLT to IAH?

ASSISTANT: Sure, I am here to aid you. When are you planning to start and return?

USER: I am planning to start on June 16 and intend to return on June 18.

ASSISTANT: Ok, please share your class preference.

USER: I am comfortable with any class.

ASSISTANT: May I know your name please?

USER: My name is Raymond King.

ASSISTANT: Do you have any other concerns?

USER: I need a connecting flight.

ASSISTANT: We found a connecting flight with a fare of 100 in 1012 Southwest Airlines, shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Ok, your ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for choosing us.