You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you for the day?

USER: I want to cancel my reservation as my farewell party got cancelled. Can you help me?

ASSISTANT: Sure, I am here to help you with that. May I know your name please?

USER: I am Helen Carter.

ASSISTANT: Please wait for a while, let me check your previous reservation status.

USER: Sure.

ASSISTANT: Thank you for waiting. There is no active reservation found on your name in our database to cancel.

USER: Ok fine, thanks for your response.

ASSISTANT: Thank you for reaching us, have  a great day.