You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I want to book a ticket from PHL to MSP, can you help me?

ASSISTANT: Can you please share your journey dates?

USER: My trip dates are 03/31 and 04/02.

ASSISTANT: May I know your name please?

USER: Myself Nancy Lopez.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: I found a ticket fro you with price 200, flight number is 1012 and conection is 1.

USER: You can book it.

ASSISTANT: I confirmed your ticket successfully.

USER: Thank you.

ASSISTANT: Thank you for reaching us.