You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I want to cancel my reservation as my Project got ramp down.

ASSISTANT: May I know your name?

USER: I am Joshua Phillips.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: Unfortunately there is no reservation found with your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you.