You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Could you book my ticket in a direct flight?

ASSISTANT: I am here to help you with your concern. Sure, can you please let me know your trip dates?

USER: My itinerary dates are Feb 7 and 9.

ASSISTANT: Can I have your airport codes that you wish to board and land?

USER: My genesis and terminus airport codes are MCO and SFO.

ASSISTANT: Could you help me with your name please? So, I can check for the flights availability.

USER: Christine Clark here.

ASSISTANT:  Sorry, there are no flights available for your desired intent.

USER: No problem, thank you.

ASSISTANT: Thank you for reaching us.