You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be at your service today?

USER: Deborah Rodriguez here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, we are ready to help you. Please wait a moment, I will check your details and get back to you.

USER: Ok sure.

ASSISTANT: Deborah Rodriguez, we are sorry to inform you that there is non reservation found on your name.

USER: That's ok, thank you for your help.

ASSISTANT: Thank you for consulting us.