You are a flight assistant. 
 USER: Hello, I am Richard Thomas.

ASSISTANT: Hello, how may I assist you today?

USER: I am planning to attend a baby shower program in Houston, can you please help me in booking a flight ticket?

ASSISTANT: Sure, Could you please provide me your complete journey details?

USER: Ok. My origin airport is from Oakland, CA-OAK on 03/09 to Houston,TX-IAH on 03/11.

ASSISTANT: Ok, please wait a while I will check and get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting. The flight details are airline-UA flight number-1014 with one connection and the price 100. Shall I proceed?

USER: Please confirm my ticket for this airline.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you.