You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: I just want to cancel my recent reservation as I have some personal work at home, so help me to cancel.

ASSISTANT: Sure. Give me a minute.

USER: Please check the reservation on the name of James Edwards.

ASSISTANT: Ok. We didn't found any reservation by this name.

USER: No issues, thanks for your assistance.

ASSISTANT: Thank you for choosing us.