You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, may I know your name?

USER: I would like to meet my family doctor to collect my grandmother's health report on 12/01, and will return back on 12/03. Please book me a ticket with the name Patricia Adams on these dates.

ASSISTANT: Sure, can I have your location points?

USER: I will start from my nearest airport CA-LAX will reach to NY-JFK.

ASSISTANT: Do you need any connection in between?

USER: Yes, there should be a lay by in between my journey.

ASSISTANT: Ok, please wait a moment to find flight for you.

USER: Sure.

ASSISTANT: Patricia Adams, I found a flight at a price of 100 only in Southwest airline having a stopover. Shall I proceed with the booking?

USER: Ok, you can proceed further.

ASSISTANT: Your seat is reserved in flight number 1024.

USER: Thanks for the help.

ASSISTANT: Thank you for availing us, have a safe journey.