You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I guide you today?

USER: I am Pamela Smith.

ASSISTANT: Yes Smith.

USER: Can you help me in booking a ticket from AUS to DCA?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: My planning dates are from 01/09 to 01/11.

ASSISTANT: Ok, wait for a moment please.

USER: Sure.

ASSISTANT: Spirit airline with connection 1 price 100 as per your details, can I proceed to booking?

USER: I need a direct flight.

ASSISTANT: Southwest airline is available as per your request.

USER: Please proceed.

ASSISTANT: Your ticket is confirmed by flight number 1008.

USER: Thank you for your help.

ASSISTANT: My pleasure.