You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am William Williams.

ASSISTANT: How may I aid you today?

USER: I am looking for a flight from CLT to LGA, can you help me out please?

ASSISTANT: Sure, I am here to help you. Can you please share your travelling dates?

USER: I want to start my journey on 06/24 and recur will be on 06/26.

ASSISTANT: Ok, please be on hold.

USER: Please check for a direct flight.

ASSISTANT: Sorry, Williams there is no flight available with direct connection.

USER: That's ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.