You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know your name?

USER: Patrick Walker here.

ASSISTANT: How may I benefit you, Patrick?

USER: As I am a doctor , I need to reach Phoenix  on 05/25 to attend an emergency case.Can you help me with this booking?

ASSISTANT: Sure, we are perky to help you. Is there any connection preferences in between your journey?

USER: As its an emergency case I need a direct flight to fly.

ASSISTANT: Ok, on which dates you would like me to reserve your seat?

USER: 05/24 and 05/26 are my travelling dates.

ASSISTANT: Ok, from which airport you would like to depart?

USER: MN-MSP is  my nearest  boarding point.

ASSISTANT: Please help me with the exact airport code of Phoenix.

USER:  OK, I would like to land on AZ-PHX.

ASSISTANT: Please give me sometime to check the availability of flights and I will let you know the status.

USER: Sure, Take  your own time.

ASSISTANT: Thank you for waiting Patrick, sorry to inform you that currently no flights are running at that locations due to abnormal weather conditions.

USER: No issue. I will choose another alternative. Thank you for your quick response.

ASSISTANT: Thank you for utilising our service.