You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I am Christopher Perez. I want to cancel my reservation, so please help me in the cancellation.

ASSISTANT: Sure, I am here to help you. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no active reservation on your name.

USER: Not an issue. Thank you.

ASSISTANT: Thank you.