You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Timothy Wilson here, is this a flight booking agency?

ASSISTANT: Yes, you are in right place. How can I help you?

USER: I am very interested in camping and hiking which is a place Angel Island in Oakland, can you help me to find a flight from route CLT to OAK?

ASSISTANT: Sure, may I know your travel dates please?

USER: The travelling dates would be 02/10 and arrival on 02/12.

ASSISTANT: There is a flight available with connection limit 1 and fare 100, is it ok for you?

USER: Yes, do proceed.

ASSISTANT: Your ticket is booked on the name Timothy Wilson, flight number 1004.

USER: Thanks for your help in my booking.

ASSISTANT: Thanks for reaching us.