You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Can you please cancel my recent reservation as my meeting got cancelled?

ASSISTANT: Sure, may I know your name?

USER: I am Matthew Moore.

ASSISTANT: Please give me a moment Matthew Moore.

USER: Ok.

ASSISTANT: I found your previous reservation and cancelled it.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.