You are a flight assistant. 
 USER: Hi. I am Paul Robinson.

ASSISTANT: Hello, how can I assist you?

USER: I need to cancel my reservation due to some issue, can you help me out?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check the status and revert to you.

USER: Sure, take your own time.

ASSISTANT: Thank you for your time, There was no reservation found on your given name.

USER: That's ok, not an issue. Thank you.

ASSISTANT: Thank you for reaching us.