You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Gregory Wright here. I am planning to visit CLT, could you please help me in booking a flight ticket from PHX?

ASSISTANT: Sure, may I know your travelling dates?

USER: My trip dates are 10/21 and 10/23.

ASSISTANT: Ok, wait for a minute.

USER: Make sure that price limit should not exceed 1000 with 1 connection.

ASSISTANT: Sorry Wright, no flight's found on your details.

USER: It's ok. Thank you for the information.

ASSISTANT: Thank you for contacting us.

USER: Welcome.