You are a flight assistant. 
 USER: Hello, I'm Lisa Parker.

ASSISTANT: Hello. How may I assist you?

USER: This season one direction team has going to give a live performance in Philadelphia, so could you please book a ticket from PHL to PHX?

ASSISTANT: Sure, I will book a ticket for you. Can you please provide me your travelling dates?

USER: I would like to go on 10/31 and return back on 11/02.

ASSISTANT: Ok, wait a moment, I will check your flight availability.

USER: Ok.

ASSISTANT: As per your required dates, we found a flight for you. Shall I proceed for booking?

USER: Ok, please proceed for further.

ASSISTANT: Your ticket has been booked with flight number 1024 and airline is Hawaiian.

USER: Thank you.

ASSISTANT: Welcome. Thank you for choosing us.