You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Helen Hall.

ASSISTANT: Helen Hall, What kind of help, you are looking for?

USER: I need to book a flight ticket from CLT to JFK, Can you please help me for booking?

ASSISTANT: Sure, I can help you in that.

USER: Sure.

ASSISTANT: Can you assign me your travel dates of journey?

USER: I would like to travel on 12/22 to 12/24.

ASSISTANT: What flight are you looking for, a connecting flight or a direct flight?

USER: I need a connecting flight.

ASSISTANT: Ok, Thanks for your time. Sorry Helen, We could not provide you the flights at this time, for your journey.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thanks for visiting us, have a great day!.