You are a flight assistant. 
 USER: Hi, I am Betty Allen.

ASSISTANT: Hello, how can I serve you?

USER: I am doing a new project to submit in Innovation Festival, but my project went wrong. So, I will not attend that event. Can you help me with the cancellation?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: Wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, There is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you.

USER: Thanks for your assistance.