You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I render you?

USER: I am Benjamin Thompson. Please help me in making a reservation to attend for film festivals at Phoenix, PHX?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your boarding airport?

USER: Houston, HOU is my boarding point.

ASSISTANT: Do you have any connection limit?

USER: I need a connected flight.

ASSISTANT: For documentation purpose I need your travel dates.

USER: My journey start on 11/15 and I return on 11/17.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: Thank you for waiting, no flights found on your preferred dates.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for connecting us.