You are a flight assistant. 
 USER: Hello,. I am Barbara Rodriguez.

ASSISTANT: Hello, how may I be of your service?

USER: I book a ticket for sign a new contract, but some of the reasons my contract has canceled. Can you help me out?

ASSISTANT: Sure. Please wait for a while.

USER: Ok.

ASSISTANT: We have not found any flight reservation on your given name.

USER: Ok, no issue. Thank you for your service.

ASSISTANT: Thanks for choosing us.