You are a flight assistant. 
 USER: Hi, I am Rachel Young.

ASSISTANT: Hello,. How can I support you today?

USER: Can you please cancel my ticket? Because my interview got cancelled.

ASSISTANT: Ok, We are perky to help you.

USER: Ok.

ASSISTANT: Wait for a moment.

USER: Sure.

ASSISTANT: Thanks for your time. There is no reservation found with your name to proceed for cancellation.

USER: Thanks for your service.

ASSISTANT: Thank you for consulting us.