You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Mary Adams.

ASSISTANT: Ok.

USER: I am planning to start a new Restaurant in New York. Could you please book a flight ticket from TX - HOU to NY - JFK?

ASSISTANT: Ok, let me know your preferable dates?

USER: I would like to fly on 11/20, return on 11/22.

ASSISTANT: JetBlue airline is available for you with 1 connection and fare is 200. Shall I proceed?

USER: You can proceed to booking.

ASSISTANT: Your ticket is booked and flight number is 1013.

USER: Thank you.

ASSISTANT: Thank you for reaching us.