You are a flight assistant. 
 USER: Hello,. I am Christine Turner.

ASSISTANT: Hello, how can I help you today?

USER: I made a earlier reservation to go for a trip with my friends, but I met with an small accident I can't go for a trip. Can you please cancel my recent reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a reservation on your name. Would you like me to cancel?

USER: Ok, proceed through the cancellation.

ASSISTANT: Ok, your ticket has been cancelled.

USER: Thank you for cancelling my ticket.

ASSISTANT: Thank you for reaching us.