You are a flight assistant. 
 USER: Hello, I am James Carter.

ASSISTANT: Hello, how may I help you?

USER: My Business meeting has been cancelled, so I want to cancel my recent reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you for reaching us.