You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you please help me to cancel my active reservation as my meeting was cancelled?

ASSISTANT: Sure, I will help you with that. Can you please share your name?

USER: Myself Ronald Edwards.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait for your information.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: That's not a problem. Thank you.

ASSISTANT: Thank you for reaching us.