You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you for today?

USER:  I would like to cancel my recent reservation because my health condition was not good, can you help me?

ASSISTANT: I am here to help you about that, can you please provide your name?

USER: Edward Green here.

ASSISTANT: I have found reservation under your name as per your requirement I have cancelled it.

USER: Thank you so much.

ASSISTANT: You are welcome, thank you for reaching us.