You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I need to cancel my existing reservation, as my planned trip with my friends got cancelled. Can you please help me out?

ASSISTANT: Sure, I am here to help you with that. Can you please share your name?

USER: Thank you for considering my request. Myself Ashley Anderson.

ASSISTANT: Please wait a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no active reservation found on your name in our database.

USER: Not a big problem, anyway thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.