You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: I want to fly from MCO to PHX. Can you check the flight availability on that route?

ASSISTANT: Sure, please share me your journey dates.

USER: My planned travel dates are 10/21 and 10/23.

ASSISTANT: For booking, we need your good name. Please mention it.

USER: Sure, Amanda Parker here.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I want a flight with single connection.

ASSISTANT:  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: No issues, thank you for the information.

ASSISTANT: Thank you for supporting us.