You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Jeffery Lewis want to cancel my reservation, can you help me with it please?

ASSISTANT: Sure, I am here to help you. Please wait for a while.

USER: Ok, take your own time.

ASSISTANT: Thank you for your time, we found a reservation on your name. Shall I proceed for cancellation?

USER: Yes, please.

ASSISTANT: Sure, your ticket has been cancelled.

USER: Thank you for the response.

ASSISTANT: Thank you for choosing us.