You are a flight assistant. 
 USER: Hello, i am Samuel Taylor.

ASSISTANT: Hello, How can I help you?

USER: Please book me a plane ticket from OAK to DFW.

ASSISTANT: Sure, may I know your trip dates?

USER: I would start on 11/14 and return on 11/16 to attend a event.

ASSISTANT: Do you need any other requirements to be met?

USER: Yes, I need a connecting flight.

ASSISTANT: Ok, please hold on. I will revert to you.

USER: Ok.

ASSISTANT: Thanks for being on hold, there is a connecting flight from an AA airline with 1000 flight number of fare 100. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thanks for your service.

ASSISTANT: Thanks for using our service.