You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please cancel my existing reservation as my plan to meet my friend got cancelled?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: I am Shirley Perez.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thanks for waiting.

USER: Ok.

ASSISTANT: There is no reservation on your name.

USER: It's ok, not an issue. Thank you for your response.

ASSISTANT: Thank you.