You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Betty Anderson. I have to attend a Live Concert at Charlotte, could you please help me with booking a flight ticket from AUS to CLT?

ASSISTANT: Sure, I will help you in flight ticket booking. May I know your travel dates please?

USER: I would like to take off on 06/22 and return on 06/24.

ASSISTANT: Thanks for your patience. I have found Delta airlines which flies with one connection.

USER: Please confirm the booking.

ASSISTANT: Sure, I have confirmed your flight ticket.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you.