You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for the day?

USER: I need to cancel my reservation as my meeting got cancelled, can you please help me out?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May, I know your good name?

USER: I am Sandra Miller.

ASSISTANT: We found reservation on your given name. Your, reservation has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for reaching us.