You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this?

ASSISTANT: Ok, please provide me the name on which the reservation is done to check the reservations records.

USER: My name is Anthony Hill.

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation been found in our records of reservation to cancel.

USER: Ok, not an issue.

ASSISTANT: Thank you for choosing our agency.

USER: Thank you for providing information.