You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation as my interview got cancelled. Can you please help me with this?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: My name is Kimberly Lopez.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thank you for being patience, there is no reservation found on your name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for opting us.