You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Please cancel my active reservation as my meeting was cancelled.

ASSISTANT: Sure, please share your good name?

USER: Myself Michelle Scott.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your given name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.