You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Joseph Wright. I would like to book a flight ticket from PHX to HOU. Could you please help?

ASSISTANT: Sure, can I know your preferable dates?

USER: I am planning to start on 09/26 and return back on 09/28.

ASSISTANT: I found a flight from Frontier airlines with 1 connection and flight number is 1022. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us.