You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Ashley Evans here. I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: We found a reservation on your name, shall I proceed for next?

USER: Please proceed.

ASSISTANT: As for your request we are cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you.