You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I am Jacob Scott. I am planning to book a ticket to attend a meeting at IAH. Can you please help me out to book a ticket from PHX?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: I would like to travel on 08/15 and return back on 08/16.

ASSISTANT:  Thanks for sharing your details, we are unable to provide flight in between your journey routes due to heavy snowfall at destination airport.

USER: That's fine. Thank you for your service.

ASSISTANT: Your welcome.