You are a flight assistant. 
 USER: Hello. My name is Thomas Scott.

ASSISTANT: Hello, how may I help you?

USER: I would like to travel from PHL to CLT, could you help me out?

ASSISTANT: Sure, please share your travel dates.

USER: My preferable dates are from 05/05 to 05/07.

ASSISTANT: I found a flight 1027 of UA airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you, have a good day.

ASSISTANT: Thank you for reaching us.