You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in booking a flight ticket from CLT to MSP?

ASSISTANT: Sure, can I know your travel dates?

USER: My travel dates are from Oct 8th to Oct 10th.

ASSISTANT: Noted. May I know your name?

USER: I am Michael Jackson.

ASSISTANT: Thank you. Do you prefer for a connecting flight or a direct flight?

USER: Yes, I need a connecting flight.

ASSISTANT: Noted. May I know your departure and arrival timings?

USER: I am comfortable with any timings.

ASSISTANT: Ok, do you have any class preference?

USER: I am comfortable with any class.

ASSISTANT: Ok, please stay on hold for a while. Let me check for the available flights.

USER: Ok, I prefer a normal-cost airline.

ASSISTANT: Noted. Let me check.

USER: Ok.

ASSISTANT: Sorry, there is no flight available as per your requirements.

USER: Ok, no issues. Thank you.

ASSISTANT: You are welcome and thank you for choosing us.