You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Lisa Hernandez.

ASSISTANT: Ok.

USER: I would like to attend Global Environmental conference in Seattle, SEA. Can you please book a flight ticket from Charlotte, CLT?

ASSISTANT: Sure, let me know your preferable dates?

USER: My journey dates are, depart on 10/15 from Charlotte, and arrival on 10/17.

ASSISTANT: JetBlue airline is available with 1 connection and fare is 100. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your ticket is booked and flight number is 1013.

USER: Thanks for your assistance.

ASSISTANT: Thank you for reaching us.