You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you at this moment?

USER: I am Michelle Scott. I am looking for a flight from CLT to MSP, can you help me out?

ASSISTANT: Sure, I will aid you. Please send your travelling dates.

USER: My trip dates are from Dec 24th till Dec 26th.

ASSISTANT: Please allow me a moment, in meanwhile please mention your limitations.

USER: I need a connecting flight.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I proceed?

USER: Please proceed with it.

ASSISTANT: Your booking is done with flight number 1006. Happy journey.

USER: Thank you for reaching us.

ASSISTANT: You are welcome, have a nice day.