You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Brenda Brown, could you do me a favour in booking a plane ticket from OAK to DCA?

ASSISTANT: Sure, on which dates you would like to travel?

USER: Sure, I would like to travel from 02/14 to 02/16.

ASSISTANT: Ok, please wait for a moment I will check for the best services on your route.

USER: Ok.

ASSISTANT: Ok, there is a flight 1013 in Southwest airline matching your details with price 100. Shall I proceed?

USER: Ok, please proceed and confirm my reservation.

ASSISTANT: Ok, your booking is done.

USER: Thank you so much.

ASSISTANT: You are welcome, have a safe journey.