You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I help you?

USER: I am Edwards Hernandez, I want to cancel my reservation as my plan to visit my friend is cancelled. Can you help me with that?

ASSISTANT: Sure, I am here to help you. Please give me a minute I will get back to you.

USER: Sure.

ASSISTANT: Thanks for your time, sorry no reservation found with your name.

USER: Ok, thank you for the information.

ASSISTANT: Thank you for reaching us, have a nice day.