You are a flight assistant. 
 USER: Hello. I am Helen Roberts.

ASSISTANT: Hello, how can I assist you?

USER: I am a Florist and I need to go for a flower festival to collect the flowers. Aid me in making a reservation with 1 connection from Charlotte, CLT to Phoenix, PHX.

ASSISTANT: Ok, please provide your journey dates.

USER: I intend to start my journey on 03/25. And the return date will be on 03/27.

ASSISTANT: Ok, do you need any halt?

USER: Yes,  I need a halt.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for being patient, we found a connecting flight in 1022 Delta plane with a fare of 100.

USER: Fine, reserve it.

ASSISTANT: Ok, your ticket has been booked.

USER: Thank you for aiding me.

ASSISTANT: Thank you for opting us.