You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I amend you today?

USER:  I am Kathleen Rodriguez.

ASSISTANT: Ok.

USER:  I want to surprise my mother on her birthday at NC-CLT.

ASSISTANT: Ok.

USER:  Can you book a connecting flight?

ASSISTANT: Sure, may I have your price limit also?

USER: My budget is 5000.

ASSISTANT: Where are you travelling from to CLT?

USER:  I will depart from NY-EWR.

ASSISTANT: Ok. Please share your travel dates to check with the flights.

USER: My travel dates are 05/26 and 05/28.

ASSISTANT: Please stay online, I will get back to you.

USER:  Ok.

ASSISTANT: Southwest airline with 1001 flight matches your request to travel. Shall I proceed?

USER: You can confirm my ticket.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for booking.

ASSISTANT: Thank you.