You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I help you?

USER: I made a earlier reservation to sign a contract for my new project, due to quality reasons client was cancelled my contract. Can you please cancel my reservation?

ASSISTANT: Sure, May I know your name?

USER: My name is Mary Thompson.

ASSISTANT: Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, no issue. May be reservation not done properly, Anyway thank you for your information.

ASSISTANT: Thank you for reaching us.