You are a flight assistant. 
 USER: Hi. I am Benjamin Lee.

ASSISTANT: Hello, How can I help you?

USER: Can you please assist me in cancelling my recent reservation as my plan to meet my friend got cancelled?

ASSISTANT: Sure, I will assist you. Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting, There is no active reservation on your name.

USER: Ok, no problem. Thank you for your response.

ASSISTANT: Thank you.