You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for the day?

USER: I'm Edward Carter.

ASSISTANT: Ok, can you please share your travelling dates with me?

USER: My holiday trip has been cancelled. So, I would like to cancel my reservation.

ASSISTANT: Oh! Ok. Please wait for a while.

USER: Sure, take your time.

ASSISTANT: Edward Carter, no reservation was found by your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for checking.

USER: You are welcome.