You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Rachel Evans.

ASSISTANT: How can I help you at this moment?

USER: I would like to book a flight ticket from ATL, to shoot a short film with my colleagues in Dallas. Can you help me in booking?

ASSISTANT: Sure, I am glad to help you. Can you please share your journey dates?

USER: My trip dates are Nov 4 to Nov 6.

ASSISTANT: Do you have any connection limit preference?

USER: I need a direct flight.

ASSISTANT: May I know your specific depart and arrival timings for this trip?

USER: I am ok with any timing.

ASSISTANT: Do you have any airline preference for this trip?

USER: I prefer a normal-cost airline.

ASSISTANT: Wait a moment please.

USER: Sure.

ASSISTANT: Rachel Evans, we regret to inform you that there are no direct flight services are available on this route on your provided dates.

USER: No issue, thank you.

ASSISTANT: Thank you for contacting us.