You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you today?

USER: I am Paul Taylor.

ASSISTANT: Nice to meet you Paul.

USER: I am planning to visit Times Square in JFK. Can you please help me in booking a ticket from ORD?

ASSISTANT: Sure, let me know your trip dates.

USER: My planning dates are from 01/24 to 01/26. I need a flight with 1 connection.

ASSISTANT: There is a flight available for you in Southwest airline with 0 connection. Shall I proceed? Sorry Paul, there is no flight available with 1 connection.

USER: It's fine. Anyway, thank you for your help.

ASSISTANT: You are most welcome.