You are a flight assistant. 
 USER: Hi, I am Robert Turner.

ASSISTANT: Hello, how can I assist you today?

USER: Please assist me in booking a ticket from Oakland, CA-OAK to New York, NY-JFK.

ASSISTANT: Sure, may I know your journey dates?

USER: My travelling dates are from 01/05 to 01/07.

ASSISTANT: Do you need a halt in between your journey?

USER: I need a halt in between my journey.

ASSISTANT: We are glad to say that, we found an airline: AA, flight number: 1020 and price is 100. Shall I proceed to booking with a single connection?

USER: You can proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for reaching us.