You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know your good name please?

USER: I am Debra Jones?

ASSISTANT: How can I aid you today?

USER: I want to visit Desert Botanical Garden with my friend, Can you please book a ticket for me? Airport codes are from JFK to PHX.

ASSISTANT: Kindly provide your travelling dates?

USER: My depart is on 11/10 and my return is on 11/12.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: In airline AA with flight number 1000 we found a flight ticket with fare of 100 and contains one connection. Shall I proceed for booking?

USER: No, I need direct flight.

ASSISTANT: Sorry, we have only connection.

USER: Ok, Thanks for the information.

ASSISTANT: Thanks for contacting us. Have a good day.