You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Stephen Taylor.

ASSISTANT: How can I help you at this moment?

USER: I am planning to travel from LAX to AUS, can you help in booking a flight?

ASSISTANT: Sure, I will help you with this. Can you please provide your journey dates to proceed further?

USER: My travelling dates are 07/20 to 07/22.

ASSISTANT: Wait a moment please.

USER: Ok.

ASSISTANT: Southwest airlines is providing direct flight service on this route, shall I book your ticket?

USER: Proceed for booking.

ASSISTANT: Stephen Taylor, your ticket is booked with flight number 1012.

USER: Thank you.

ASSISTANT: Thank you and have a safe journey.