You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I need to cancel my recent reservation due to my scheduled examination dates has been postponed. Can you help me with that?

ASSISTANT: Sure, we are here to help you.

USER: My name is Jason Wilson.

ASSISTANT: Wait for some time.

USER: Ok.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: No worries, thank you for your information.

ASSISTANT: Thanks for approaching us.