You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you for the day?

USER: Can you help me in cancellation of my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May, I know your good name?

USER: I am Brandon Parker.

ASSISTANT: We found reservation on your given name. Shall I proceed to cancel?

USER: Yes, Please proceed.

ASSISTANT: Your, reservation has been cancelled.

USER: Thanks for the service.

ASSISTANT: Thank you for reaching us.