You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Roberts Gonzalez.

ASSISTANT: Roberts Gonzalez, how may I aid you?

USER: Can you aid me in finding a flight from DCA to DEN?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My trip dates will be Nov 20 to Nov 22.

ASSISTANT: Do you have any specifications?

USER: Yes, I need a connecting flight.

ASSISTANT: Please hold on for a while.

USER: Sure.

ASSISTANT: AA airlines with flight 1018 is providing service with a connecting flight.

USER: You can proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.