You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I would like to travel from PHL to JFK for a business trip.

ASSISTANT: Can you help me with the dates?

USER: My departure date is 11/13 and my return date is 11/15.

ASSISTANT: There is a flight with 1 connection and airline is Hawaiian. May I know your name?

USER: I am Shirley Collins.

ASSISTANT: Can I proceed Collins.

USER: Ok, proceed.

ASSISTANT: Your flight is booked with number 1016. Have a safe journey.

USER: Thank you.

ASSISTANT: Welcome.