You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, can I have your name please?

USER: My name is Dennis Allen.

ASSISTANT: Ok, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, there is no active reservation on your given name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for opting us.

USER: You are welcome.