You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: My holiday trip has been postponed. So, I would like to cancel my recent reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, I will help you in this. May I know your name please for further processing?

USER: Sure, my name is Mary Wilson.

ASSISTANT: Ok, please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry Wilson, there is no reservation found as per your name to cancel your reservation.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: You are welcome and hope you visit our agency again.