You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Mark Robinson, can you help me to book a flight ticket from FL - MCO to Chicago, IL - ORD?

ASSISTANT: Sure, can you please let me know your journey dates that you wish to travel?

USER: Ok, please book a ticket for the dates 05/12 and 05/14 respectively.

ASSISTANT: Do you have any connection limit?

USER: Yes, please book a direct flight.

ASSISTANT: Unfortunately, there are no flights running on your journey locations due to abnormal weather condition.

USER: That is ok, thank you for assisting me.

ASSISTANT:  Thank you for availing us.