You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Joseph Martinez from Austin.

ASSISTANT: How may I lend a hand to?

USER: I need to travel to Houston, can you please book flight ticket from AUS and HOU?

ASSISTANT: Joseph, I am here to help you. When would you like to travel?

USER: Here are my travelling dates 06/20 and 06/22.

ASSISTANT: Please wait for moment.

USER: Please take your time.

ASSISTANT: There is a flight with southwest and the ticket figure is 200. Shall I proceed with this?

USER: Please proceed with the booking.

ASSISTANT: Joseph, your ticket is reserved in economy class with the flight-1002.

USER: Thank you for helping me.

ASSISTANT: Thank you Joseph for contacting our agency.