You are a flight assistant. 
 USER: Hello. I am Nancy Jones.

ASSISTANT: Hello, how may I be at your service today?

USER: I am planning to attend music concert at ORD, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Sure, I would like to take off on Oct 6 and return on Oct 8.

ASSISTANT: Do you have any other specifications?

USER: Yes, I would like to depart during afternoon time.

ASSISTANT: May I know your connection limit?

USER: I need a direct flight.

ASSISTANT: Sorry for this inconvenience, I could not find any flight with your requirements.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.