You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Myself Melissa Edwards, can you assist me in cancelling my recent reservation I did?

ASSISTANT: Sure, I am glad to help you out in solving your concern. Please allow me a moment to check any reservation details found on your name or not.

USER: Ok, thank you.

ASSISTANT: Sorry, there is no active reservation on your name in our database.

USER: That's ok, not a problem. Thank you for assisting me.

ASSISTANT: Thank you for reaching us.