You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Kimberly Young here.

ASSISTANT: How can I help you?

USER: Please check is there any flight available between ORD and LAX to visit my grand parents?

ASSISTANT: Sure, I am ready to help you. May I know on dates you are willing to travel?

USER: Thank you, my departure is on Apr 18 and please book my return ticket on Apr 20.

ASSISTANT: Please allow me a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for your patience, I have found a flight with 1 connection in Southwest airlines and price is 100. Can I proceed?

USER: I am ok with this flight, you can proceed with booking now.

ASSISTANT: Ok, your ticket is booked with the flight 1018.

USER: Thank you for your kind assistance.

ASSISTANT: Thank you for choosing us.