You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: I want to book a ticket from CLT to MSP, can you help me with that?

ASSISTANT: Sure, we are glad to help you. Please provide your travelling dates.

USER: My travel dates are 11/14 and 11/16.

ASSISTANT: Would you like to travel in connecting flight or direct flight?

USER: I do not have any connection limit.

ASSISTANT: On which name would you like me to book the flight?

USER: John Wilson.My return time must be in morning, and i need economy class.

ASSISTANT: Is there any other specifications for you?

USER: As I specified above I need economy class.

ASSISTANT: Thanks for providing details, we found a direct flight in United Airlines with a fare of 200 which departs at 2:00 AM and return at 6:00 AM. Is it ok for you?

USER: Ok. Proceed with that.

ASSISTANT: Ok, your ticket is reserved in an economy class and the flight number is 1019.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.