You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: Can you please help me in booking my flight ticket from SFO to OAK?

ASSISTANT: Please provide your trip dates.

USER: My travelling dates are 04/12 and 04/14.

ASSISTANT: Please hold on for a while, let me check for any available flight.

USER: Ok.

ASSISTANT: We found a flight with 1 connection from Frontier airlines.

USER: Ok, please proceed.

ASSISTANT: May I know your name for further proceedings?

USER: Ryan Adams is my name.

ASSISTANT: Ryan, your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.