You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to More Agency. How can I assist you?

USER: I am Mark Wilson, need to book a ticket to Detroit to watch NBA playoff finals, could you help me in booking from CA-LAX to MI-DTW. I prefer a connection in between the journey.

ASSISTANT: Sure, may I know your travelling dates?

USER: Ok, My planned travelling dates are from 08/30 to 09/01.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: There is a AA 1006 airline which matches your requirements. Shall I proceed?

USER: Ok, proceed.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for approaching us.