You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I would like to travel from SFO to ORD as a holiday trip.

ASSISTANT: Sure, I am here to help you for this. When are you planning your trip?

USER: My journey dates are 08/19 and 08/21.

ASSISTANT: May I know your name please?

USER: Kathleen Jones here.

ASSISTANT: Is there any connection limit?

USER: I need break in my journey.

ASSISTANT: At what time are you planning to depart and return?

USER: I am comfortable with any timings.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: As per your intent, there is a flight with Southwest Airlines and the ticket fare is 100. Would you like me to make the booking now?

USER: Please carry on.

ASSISTANT: Your ticket is reserved in economy class with the flight-1018. Your depart time is 21:00 hours and again your arrival time is 18:00 hours.

USER: Thank you so much.

ASSISTANT: Thank you very much for approaching our agency.