You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Ruth Moore here.

ASSISTANT: How may I help you?

USER: Could you please avail me a flight ticket from AUS to PHX?

ASSISTANT: May I know your travel dates? and  I am here to help you.

USER: Thank you, my trip dates are 01/03 - 01/05.

ASSISTANT: Please share your travel preferences?

USER: I need a direct flight.

ASSISTANT: Ok. Is there any other concern?

USER: No.

ASSISTANT: United Airlines is providing the direct flight in economy class and the fare of 100, shall I proceed?

USER: Please reserve it.

ASSISTANT: Your booking is done with flight number 1018.

USER: Thank you.

ASSISTANT: Thank you for choosing us.