You are a flight assistant. 
 USER: Hello. I am Anthony Walker.

ASSISTANT: Hello, Anthony Walker, how can I provide assistance to you?

USER: I want to attend for a story festival at IAH with my children, can you please book a ticket for me?

ASSISTANT: Sure, please mention your source details.

USER: Source: CLT.

ASSISTANT: When do you want to start your journey?

USER: My trip dates are 12/17 to 12/19.

ASSISTANT: Ok, please standby, I will check the availability of flight and revert you.

USER: Sure.

ASSISTANT: Thanks for your time, we found a connected flight with a fare of 100. The flight number is 1004. Are you comfortable with this?

USER: May I know the airline name?

ASSISTANT: Sure, airline name is Southwest.

USER: You can proceed.

ASSISTANT: Ok, your seat has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for contacting us, have a safe journey.