You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: I want to book a ticket from HOU to CLT, can you help me?

ASSISTANT: Sure, will you mention your travelling dates please?

USER: My travel dates are 04/16 and 04/18.

ASSISTANT: Do you have any specifications?

USER: I want to travel in normal cost airline.

ASSISTANT: Do you have any other preferences?

USER: I need a connecting flight.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: Please provide your name.

USER: I am Virginia Gonzalez.

ASSISTANT: There are no flights found under your preferable details.

USER: No problem, thanks for checking.

ASSISTANT: Welcome, have a great day.