You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I am looking to change my travelling details in my recent ticket, can you please help me to modify?

ASSISTANT: Sure, I will help you with that, may I know your name please?

USER: My name in the past ticket is Virginia Young, so please check with that.

ASSISTANT: Young, please hold on for a moment to check your previous reservation status.

USER: Ok, take your time.

ASSISTANT: Young, I did not find any reservation with your name in my database.

USER: It's ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Anyway's thank you for checking.