You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I aid you?

USER: I am not feeling well to travel, can you please cancel my reservation?

ASSISTANT: Sure, may I know your good name please?

USER: Sure, my name is Angela Adams.

ASSISTANT: Ok, please wait for a moment.

USER: OK.

ASSISTANT: Sorry, no reservation found with your name.

USER: Ok, no problem. Leave it. Thanks for the information.

ASSISTANT: Thank you for choosing us.