You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I serve you now?

USER: I am Elizabeth Parker. I made a reservation earlier to visit National museum, But I need to attend an emergency meeting. Can you please help me to cancel my reservation?

ASSISTANT: Sure, please wait for some time.

USER: Sure.

ASSISTANT: Thank you for your time, no reservation found on given name.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us.