You are a flight assistant. 
 USER: Hi. I am Margaret Hill.

ASSISTANT: Hello, how can I help you today?

USER:  I want to book a flight ticket to Oakland, to submit my research record at Oakland university.

ASSISTANT: Sure, Let me know when you are planning to travel?

USER: My journey dates are from 11/16 to 11/18.

ASSISTANT: Can I have your airport codes please?

USER: My airport codes are from MSP to OAK. I need a halt in  my journey.

ASSISTANT: Thank you for being patience, there is a flight available with Frontier airline, flight number 1019 with fare 100 and a lay by.

USER: Proceed with my booking.

ASSISTANT: Your reservation has been confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.