You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to book a flight ticket from MSP to PHL, can you please help me with this?

ASSISTANT: May I know your journey dates?

USER: My travelling dates are Sept 13 to Sept 15.

ASSISTANT: Do you prefer economy class or business class?

USER: I am comfortable with any flight.

ASSISTANT: Would you like to have direct flight or connecting flight?

USER: I need a single connection of flight.

ASSISTANT: May I know your name?

USER: Janet Mitchell.

ASSISTANT: Ok. I have found a ticket with Southwest airlines for price 100. Shall I book a ticket?

USER: Ok, please proceed to book.

ASSISTANT: Your ticket is booked in an economy class having flight number 1028 which departs at 17:00 hours and arrives at 16:00 hours.

USER: Thank you.

ASSISTANT: Thanks. Have a great day ahead!.