You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: Due to some business meeting, I am planning to cancel my recent reservation. Can you please help me for this?

ASSISTANT: Ok, can you please mention your name so, I can check with your booking status?

USER: Myself Kevin Lopez.

ASSISTANT: Ok, please be on hold for a while till I check with availability of your previous booking.

USER: Sure, I will wait for your response.

ASSISTANT: Kevin Lopez, I am very apologetic to inform you this news, but there is no active reservation found by your name in our agency database.

USER: Not a big deal, anyhow thank you very much for your kind information.

ASSISTANT: Thank you for connecting with our agency. Have a nice day ahead.