You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you for the day?

USER: My name is David Parker. I am planning to book a flight ticket from MSpP to IAD, can you help me?

ASSISTANT: Sure David Parker, let me now your travel dates?

USER: My travelling dates are from 07/14 to 07/16.

ASSISTANT: Found a flight by JetBlue airlines, with 0 connection, shall I proceed?

USER: I need only one connected flight.

ASSISTANT: Sorry for your inconvenience. Have a great day.

USER: It's ok. Thank you for your service.