You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: Could you please cancel my recent reservation due to cancel of my trip?

ASSISTANT: Yes, can you share me your name?

USER: My name is Emma Garcia.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: Not an issue, thank you for checking.

ASSISTANT: Thank you for reaching us.