You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me in this?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Can I have your good name to check your reservation?

USER: Sure, I am William Wright.

ASSISTANT: Please wait for a while, I will check the reservation list and revert to you.

USER: Sure.

ASSISTANT: Thanks for waiting. We are sorry to inform you that, there is no reservation found on your name.

USER: That's ok, thanks for sharing the information.

ASSISTANT: Thanks for approaching us.