You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jack Brown.

ASSISTANT: How can I assist you?

USER: I am planning for a round trip, could you please help me with booking a flight ticket from EWR?

ASSISTANT: Sure, please share your travelling dates.

USER: I would like to take off on 12/19 and return on 12/21.

ASSISTANT: Please wait.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, we found a flight with number 1023 and airline Spirit at a price of 100 with 1 connection.

USER: Please confirm the booking.

ASSISTANT: Sure, your booking is done.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you, have a nice day.