You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I guide you?

USER: Can you cancel my recent reservation?

ASSISTANT: Ok, may I know your name?

USER: Sure, myself Catherine Campbell.

ASSISTANT: Ok, please wait a minute.

USER: Sure.

ASSISTANT: There is no reservation found under your name.

USER: It's ok, thanks for checking.

ASSISTANT: You are most welcome.