You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What can I do for you?

USER: I want to buy a plane ticket. Can you help me in making my reservation?

ASSISTANT: Yes, I can help you. Could you provide your travelling dates?

USER: I am making reservation to JFK in february month on 02/07.

ASSISTANT: Ok, can I know your source and departure date?

USER: Sure. I need to fly from IAD and it is my source code. I want to return back from JFK on 02/09.

ASSISTANT: Ok. I will check for your requirement. Hold on for a second.

USER: Ok.

ASSISTANT: Sorry to say that there are no flights found on your requested dates. Can I know your name for documentation purpose?

USER: My good name is Rachel Jackson. No problem for that.

ASSISTANT: Thank you for sharing your details Rachel.

USER: I will do my work in other way. Thanks for your service.

ASSISTANT: You are welcome.