You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Nicholas Taylor here.

ASSISTANT: How may I assist you?

USER: I want to book a flight reservation from JFK - CLT, can you help me?

ASSISTANT: Sure, could you please help me with your planned travel dates?

USER: My journey dates are from 06/24 and 06/26.

ASSISTANT: Please wait a moment.

USER: I need 1 connection flight.

ASSISTANT: Taylor, no flights has been found on your journey dates.

USER: Oh! That's sad to know, thank you for checking.

ASSISTANT: Thank you for approaching us.

USER: Thank you for checking.