You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you today?

USER: I would like to make a flight ticket reservation from PHL to OAK, can you please help me?

ASSISTANT: Sure, let me know your trip dates?

USER: Sure, my planned travelling dates are Jul, 03 and 05 respectively.

ASSISTANT: Do you have any preferences?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Can you mention your name to proceed further?

USER: Sure, my name is Emily Carter.

ASSISTANT: Sorry, no flights found as per your requirement.

USER: Ok, not an issue.Thank you for your information.

ASSISTANT: Thank you for contacting us.