You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Angela Moore.

ASSISTANT: How may I help you Angela?

USER: I want to cancel my reservation, due to heavy rain.

ASSISTANT: Please wait a moment, let me check your previous reservation to cancel it.

USER: Ok.

ASSISTANT: I found your reservation, would you like me to cancel it?

USER: Yes.

ASSISTANT: Ok, your ticket has been canceled.

USER: Thank you for your help.

ASSISTANT: Welcome, It's my pleasure.