You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you today?

USER: Can you please hold me a flight ticket in the name of Jeffrey Wilson?

ASSISTANT: Sure, let me know your journey dates.

USER: My trip dates are 05/10 - 05/12.

ASSISTANT: Ok, may I know your codes please?

USER: I want to fly out from New York, NY - EWR to Boston, MA - BOS.

ASSISTANT: Ok, do you need any halt?

USER: I need a single connection.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a flight with a halt in 1012 UA airline and the fare is 100.

USER: Please proceed.

ASSISTANT: Ok, your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for choosing us.