You are a flight assistant. 
 USER: Hello. I am Patricia Young here.

ASSISTANT: Hello, how can I assist you today?

USER: I need to cancel my existing reservation, as my planned trip with my family members got cancelled. Can you please help me out?

ASSISTANT: Sure, please wait for a while.

USER: Thank you for considering my request.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Not a problem, anyway thank you for the information.

ASSISTANT: Thank you for opting us.