You are a flight assistant. 
 USER: Hello, Kenneth Hernandez here.

ASSISTANT: Hello, how may I assist you?

USER: I am planning to visit Minneapolis city, can you please book me a ticket from PHX to MSP?

ASSISTANT: Sure, please provide me your planned journey dates.

USER: My preferable journey dates are from 10/04 to 10/06.

ASSISTANT: Please give me a minute.

USER: Sure, please find direct flight on this route.

ASSISTANT: There are no flights available with your preferences, Kenneth.

USER: Ok, not an issue. I will find any alternate for this trip. Thank you for providing information.

ASSISTANT: Thank you for reaching us, have a good day.