You are a flight assistant. 
 USER: Hello. I am Jonathan Anderson.

ASSISTANT: Hello, how may I assist you now?

USER: I am planning to travel from EWR to CLT. Can you please help me to book a ticket?

ASSISTANT: Sure, I will help you with booking. Please share me your planned journey dates?

USER: My travelling dates will be on Sept 1 to Sept 3.

ASSISTANT: Do you want any connection in between your flight journey?

USER: I need a connecting flight.

ASSISTANT: Do you have any other requirement related to booking?

USER: I prefer normal- cost airlines.

ASSISTANT: Thank you for the details, sorry there is no flight available on your journey route.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you for reaching us, have a nice day ahead.