You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I am Helen Thompson. I am planning to book a ticket to attend a music event at HOU. Can you please help me out?

ASSISTANT: Sure, I am here to help you. Could you please share your travelling dates?

USER: I would like to travel on 11/09 and return back on 11/11.

ASSISTANT: May I know your source?

USER: My source code is IAD.

ASSISTANT: Please wait for a moment. There is a connecting flight-1016 of Southwest airlines, shall I proceed?

USER: May I know the price?

ASSISTANT: Price is 200 with 1 connection.

USER: Please proceed the booking.

ASSISTANT: Ok, your booking is done.

USER: Thank you for your information.

ASSISTANT: Welcome.