You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Charles Mitchell.

ASSISTANT: How can I aid you?

USER: Can you aid me in booking a ticket from OAK to ORD?

ASSISTANT: Sure, may I know your planned travel dates?

USER: I am planning to start on Oct 30th and return back on Nov 1st.

ASSISTANT: Do you have any specifications?

USER: I prefer to travel in normal cost airline.

ASSISTANT: May I know the connection limit?

USER: Make sure that connection limit is 1.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed in booking?

USER: Yes, you can go ahead.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1013 in American Airlines.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.