You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I need to travel from IAD to ATL, can you help me with that?

ASSISTANT: Sure, let me know your travelling dates.

USER: My trip dates are 03/16 and 03/18.

ASSISTANT: Do you want connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications?

USER: Nothing.

ASSISTANT: May I know your name please?

USER: Patricia Wright.

ASSISTANT: We found a Southwest airline, flight number: 1017, price: 100 with one connection.

USER: Yes, proceed.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.