You are a flight assistant. 
 USER: Hello, I am Rachel Hall.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in booking my flight ticket from CLT to MCO for my heath check up.

ASSISTANT: Sure, please share me your travelling dates?

USER: My planned trip dates are 12/07 and 12/09.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: Sorry, there were no flights with your given details.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Thank you for reaching us.