You are a flight assistant. 
 USER: Hi, I am Sandra Jackson.

ASSISTANT: Hello, How can I assist you?

USER: Can you please help me with booking a flight ticket from SFO to PHX?

ASSISTANT: Sure, May I know the travelling dates?

USER: Travelling dates are 11/12 and 11/14.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: We have found a direct flight from Delta airlines. Shall I proceed?

USER: Yes, you can proceed with booking.

ASSISTANT: Your ticket has been booked with the flight number 1010.

USER: Thanks for the help.

ASSISTANT: Thank you for availing us.