You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I am Brenda Garcia, want to cancel my trip as I had fought with my friends. So, can you help me in this?

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry Brenda, there is no reservation found with your name in our records.

USER: It's ok, thank you.

ASSISTANT: Most welcome.