You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Patrick Wright.

ASSISTANT: How can I assist you?

USER: I would like to cancel my recent reservation due to some personal issues, will you help me with that?

ASSISTANT: Sure, I am here to help you. please wait a while.

USER: Thank you for accepting my request.

ASSISTANT: Reservation found with your name and I cancelled successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for opting us.