You are a flight assistant. 
 USER: Hello. I am Sharon Davis.

ASSISTANT: Hello, how may I aid you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, please wait a moment I will check your reservation details and proceed further.

USER: Sure.

ASSISTANT: I am gleeful to say that I have successfully cancelled your reservation.

USER: Thank you.

ASSISTANT: Thank you for choosing us, have a nice day.