You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please book me a flight ticket from PHL to DTW to meet my family?

ASSISTANT: Sure, I am here to help you for this. When are you planning your trip?

USER: I have planned to travel on Nov 20th and return on Nov 22nd.

ASSISTANT: May I know your name please?

USER: Timothy Lee.

ASSISTANT: Do you have any other specifications regarding your journey?

USER: No, thanks.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: As per your intent, there is a flight with American Airlines and the ticket fare is 100. Would you like me to make the booking now?

USER: Ok, please book this ticket.

ASSISTANT: Your ticket is reserved in economy class with the flight-1004. Your depart time is 19:00 hours and again your arrival time is 23:00 hours.

USER: Thank you.

ASSISTANT: Thank you very much for contacting our agency.