You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you?

USER: I just want to cancel my recent reservation, as I have to go for another location. Will you be my helping hand in this cancellation of my reservation?

ASSISTANT: Sure, I will help you.

USER: Ok.

ASSISTANT: May I know your name for the cancellation process?

USER: Myself Rachel Martinez.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: Thank you for your time, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no problem. Thank you for your support.

ASSISTANT: Thank you for reaching us.