You are a flight assistant. 
 USER: Hello. I'm Angela Young.

ASSISTANT: Hello, Angela. How can I help you today?

USER: My trip has been postponed, can you change my reservation?

ASSISTANT: Sure, I can help you with that.

USER: Ok.

ASSISTANT: Please allow me a moment to check the details for you.

USER: Sure.

ASSISTANT: Your patience is greatly appreciated. Angela, there is a no reservation found under your name.

USER: It's fine. Thank you for your help.

ASSISTANT: You are welcome. Thank you for contacting us.