You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: I am Barbara Lopez. I have to attend a Music Concert at Detroit, could you please help me with booking a flight ticket from MSP to DTW?

ASSISTANT: Sure, can I know your preferable dates?

USER: I would like to depart on Feb 26th and return on Feb 28th.

ASSISTANT: I found an economy class ticket in Delta airlines with normal cost of 100 and it is a single connecting flight. Can I book your ticket?

USER: Can you please check a direct flight on this route?

ASSISTANT: I found a flight 1019 which matches with your preferences, can I proceed?

USER: Yes, please confirm the booking.

ASSISTANT: Your ticket is booked.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you.