You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you?

USER: I am Sharon Williams. I want to cancel my recent reservation, due to health issue. Can you help me out?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait. I will check the reservation list and let you know.

USER: Sure, I Will wait for your response.

ASSISTANT: Thanks for your precious time.

USER: Ok.

ASSISTANT: There was no reservation found on your name in airline data.

USER: Not an issue, thank you for your kind information.

ASSISTANT: Thank you for contacting us.