You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: My name is Edwards Brown.

ASSISTANT: Please allow me a minute.

USER: Ok.

ASSISTANT: Edwards Brown, I am really sorry to inform you that there in no booking found on your name to cancel.

USER: That's ok. Thank you.

ASSISTANT: Thank you for understanding. Thank you for reaching us. Have a wonderful day.