You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: My is name Ryan Jackson. Can you book a flight ticket from CLT to PHX?

ASSISTANT: Certainly, could you please share your departure and arrival dates?

USER: Ok, my  travel dates are 01/08 and 01/10.

ASSISTANT: I found a flight 1002 of Delta airlines matches with your preferences, can I proceed?

USER: Ok, please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help.

ASSISTANT: Thank you, have a good day.