You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be at your service?

USER: I am Steven King. Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, please wait while I find your active reservation.

USER: Sure.

ASSISTANT: Steven King, we didn't find any reservation on your name in our system to cancel.

USER: It's ok, no problem.

ASSISTANT: Thank you for connecting us.

USER: Thank you.