You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I abet you today?

USER: Can you please hold me a flight ticket in the name of Kenneth Carter?

ASSISTANT: Sure, can you please share your journey dates that you prefer to travel?

USER: My travel dates are 11/25 - 11/27.

ASSISTANT: Help me with your depart and arrival airport codes.

USER: My airport codes are MSP - ORD.

ASSISTANT: Do you need a halt in between your journey?

USER: Yes, I need a halt.

ASSISTANT: Ok, please wait a moment, let me search a flight for you.

USER: OK.

ASSISTANT: Sorry, there were no flights with your information due to having some bad weather conditions.

USER: It's ok, thank you.

ASSISTANT: Thank you for reaching us.