You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you at this moment?

USER: I am Andrew Rodriguez, I want to cancel my reservation as my plan to visit my friend is cancelled. Can you help me with cancellation?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: Andrew, I found your reservation on the name which you have provided. Shall I proceed with cancellation?

USER: Please cancel the reservation.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for approaching us, have a nice day.