You are a flight assistant. 
 USER: Hello, I'm Edward Scott.

ASSISTANT: Hello, what help you need from our agency?

USER: I would like to go to a beach in Minneapolis, so could you please book a ticket?

ASSISTANT: Please send the airport codes.

USER: My airport codes are PHX and MSP.

ASSISTANT: Please share the dates too.

USER: I would like to travel on 09/03 and return back on 09/05.

ASSISTANT: Sorry, all flights are booked on the dates you are looking to book.

USER: That's ok, thank you.

ASSISTANT: Thank you for reaching us.

USER: Welcome.