You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I want to cancel my recent reservation in the name of Laura Lopez. Can you help me in this?

ASSISTANT: Sure, can you please provide your airport locations? Sorry for incovenience. Please hold a moment.

USER: Sure.

ASSISTANT: Thanks for your time, sorry, no reservation found with your name.

USER: It's ok, not a problem.

ASSISTANT: Thank your for approaching us.

USER: Thank you for your information.