You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: I need your help to book a flight from JFK to EWR.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please help me with your name.

USER: My name is Patricia Scott.

ASSISTANT: Please let me know with your planned travelling dates.

USER: My planned trip dates are Mar 29 - Mar 31.

ASSISTANT: Do you need a break in your journey?

USER: Yes, I need a break.

ASSISTANT: Please let me know if you have any other preferences in your journey.

USER: I do not have any other specifications.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: We have a connecting flight operated by Southwest Airlines with a fare of 200 only. Is it ok for you?

USER: Ok, please proceed.

ASSISTANT: I have booked your ticket in economy class flight-1005. It departs at 19:00 hours and arrives at 23:00 hours.

USER: Thank you.

ASSISTANT: You are welcome. Thank you for reaching us. Have a great time.