You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I am Betty Martinez. I want to book a flight ticket to attend an event from TX-HOU to NY-JFK. Can you help me?

ASSISTANT: Sure, we are happy to help you.

USER: Thank you.

ASSISTANT: May I know your preferable dates to travel?

USER: 02/26 and 02/28 are my travelling dates.

ASSISTANT: Ok, do you want a connecting flight?

USER: I need a connecting flight.

ASSISTANT: Betty Martinez, there is a connecting flight available as per your request in Southwest airline having price 100. Can I proceed with flight 1006?

USER: You can reserve it.

ASSISTANT: Your reservation has been done on the name Betty Martinez.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.