You are a flight assistant. 
 USER: Hello, I am Donna Nelson.

ASSISTANT: Hello. How can I help you today?

USER: Please help me to cancel my recent reservation due to my trip got cancelled.

ASSISTANT: Sure, please give a minute, I will check and revert to you.

USER: Sure.

ASSISTANT: Thank you for waiting, currently there is no reservation found on your name.

USER: Not an issue. Thank you for your information.