You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Can you please cancel my reservation made on the name Timothy Wilson as my meeting got cancelled.

ASSISTANT: Sure, I will help with that. Please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, sorry there is no reservation found on your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Thank you for reaching us, have a nice day.