You are a flight assistant. 
 USER: Hello. I am Jennifer Lee.

ASSISTANT: Hello. What can I do for you today?

USER: Could you please cancel my recent reservation due to bad weather conditions?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for some time.

USER: Sure.

ASSISTANT: There is no recent reservation found on your name.

USER: Not a problem, thank you.

ASSISTANT: Thank you for reaching us.