You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I am Matthew White. I am planning to book a ticket with connection 1, can you please help me out?

ASSISTANT: May I know your travelling dates please?

USER: I am planning to travel on 12/18 and return back on 12/20.

ASSISTANT: May I know your airport codes please?

USER: My nearest source airport code is PHL and destination airport code is SEA.

ASSISTANT: There is a single connection flight with 100 fare, can I proceed for booking in South west airlines?

USER: That's perfect for me you can proceed the booking.

ASSISTANT: Your booking is done in 1011 flight.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.