You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to travel from BOS to AUS as a business trip, can you do the reservation?

ASSISTANT: Can I know your journey dates?

USER: My trip dates are 11/08 and 11/10.

ASSISTANT: Do you prefer direct flight or connecting flight?

USER: I need break in my journey.

ASSISTANT: Is there any specification?

USER: I am comfortable with economy class.

ASSISTANT: Found ticket with Delta airlines for price 100. Shall I book a ticket?

USER: Go ahead.

ASSISTANT: May I know your name?

USER: Donald Clark here.

ASSISTANT: Ticket is booked in an economy class having flight number 1020.

USER: Thank you so much.

ASSISTANT: Thank you.