You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Matthew Clark.

ASSISTANT: How may I aid you?

USER: Can you please help me in booking my flight ticket from DEN to ORD?

ASSISTANT: Sure, may I know on what dates would you like to travel?

USER: My travelling dates are 11/16 and 11/18.

ASSISTANT: Thank you for your patience, I have found a flight in Southwest airlines which is having 1 connection limit and ticket fare is 100. Shall I proceed for booking?

USER: Ok, please proceed with booking.

ASSISTANT: Ok, your ticket has been reserved with the flight 1016.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us, have a safe journey.