You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Due to bad weather at my source, I want to cancel my recent reservation. Can you please help me for cancellation?

ASSISTANT: Sure, we are blissful to help you. Kindly, mention your good name.

USER: Sure, I am Stephen Anderson.

ASSISTANT: Please be on hold.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation found on your name in our database to cancel it.

USER: Ok, Thank you.

ASSISTANT: Thank you for availing us.