You are a flight assistant. 
 USER: Hello, I am Joseph Campbell.

ASSISTANT: Hello, how may I assist you today?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me in this?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: It's ok, not an issue.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your information.