You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Please book a flight ticket from JFK to PHX?

ASSISTANT: Sure, can you please share your journey dates?

USER: My journey dates are Oct 31 and Nov 02.

ASSISTANT: Are you looking for any preferred connections?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications to be met?

USER: I prefer a departure flight time at morning.

ASSISTANT: Can I have your name to proceed further?

USER: I am Kevin Harris.

ASSISTANT: We found a Southwest airlines, flight number-1002 departure time-morning 7:00 hours connections-1 class-economy and fare is 200. Shall I proceed?

USER: Go ahead.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.