You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself Anna Evans. I want to cancel my recent reservation, because I want to travel  with my friends by road. Will you help me with that?

ASSISTANT: Please wait a while, I will check and inform you. Sorry to say, there is no reservation on your name in our database.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: That's ok, thank you for contacting us.