You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, will you mention your name for checking the reservation status?

USER: I am Cynthia Clark.

ASSISTANT: Your reservation is successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Welcome, have a great day.