You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: Will you please help me in booking a flight ticket from PHX to BOS to attend a music festival?

ASSISTANT: Sure, I will help you with that. May I know your travelling dates, please?

USER: My planned journey dates are Mar 14 and Mar 16.

ASSISTANT: Which class do you prefer either economy or business?

USER: I am comfortable with any class.

ASSISTANT: Do you have any other specifications?

USER: I need a direct flight for my journey.

ASSISTANT: May I know your name please?

USER: I am Sandra Hernandez.

ASSISTANT: There are no flights found on this route as per your details.

USER: Ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for reaching us, have a great day.