You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand today?

USER: Can you please help me in changing my reservation on the name of Paul Carter?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: Please give me a minute, I will check the status and revert to you.

USER: Sure.

ASSISTANT: Thank you for your patience, we did not find any reservation on your given name.

USER: No problem, thank you.

ASSISTANT: Thank you for approaching us.