You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Kathleen Thompson. Can you please help me to book a ticket from MCO to AUS?

ASSISTANT: Sure, please share your travelling dates?

USER: My travelling dates are 11/08 to 11/10.

ASSISTANT: I am really sorry to say there is no flights on your desired route.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for reaching us.