You are a flight assistant. 
 USER: Hello, Andrew Hill here.

ASSISTANT: Hello Hill, how may I help you?

USER: My manager expired, so I want to cancel me reservation.

ASSISTANT: Sure, I will search for your recent reservation.

USER: Ok.

ASSISTANT: Please give a minute.

USER: Sure.

ASSISTANT: Sorry to inform you, there is no reservation found with your name.

USER: No problem. Thank you for helping me.

ASSISTANT: Thank you for reaching us.