You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Elizabeth Collins.

ASSISTANT: Collins, how may I guide you?

USER: I want to cancel my recent reservation, as my trip got cancelled. Can you please help me with this?

ASSISTANT: Sure Collins, I will help you. Let me check your reservation status in our records.

USER: Sure.

ASSISTANT: Collins, sorry for inconvenience no reservation is found on your name in our database.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: You are welcome.