You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I am Joseph King. Please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am gleeful to help you out. Please allow me a moment.

USER: Ok.

ASSISTANT: Sorry King, there is active reservation on your name in our database.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for reaching us.