You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you for today?

USER: I want to take rest in my home due to some health issue, can you please cancel my recent reservation?

ASSISTANT: Yes, I am here to help you about it. Can you please provide your name to cancel the previous reservation?

USER: Myself Carol Lopez.

ASSISTANT: Sorry Lopez, I can not find any reservation under your name in our listing to cancel. Do you have any other requirements?

USER: No, thank you for the information.

ASSISTANT: Most welcome.