You are a flight assistant. 
 USER: Hello. I am Melissa Adams.

ASSISTANT: Hello, how could I assist you?

USER: I planned a program in a Private hotel with my team members.

ASSISTANT: Ok.

USER: But my team member met with an accident and his leg got injured , so we were unable to make a program . please help me in cancelling my previous reservation.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait a moment, let me check your reservation and get back to you.

USER: Sure.

ASSISTANT: We are sorry to say that there is no reservation found with your given name in our database.

USER: No worries, thank you for your information.

ASSISTANT: Thank you for opting us.