You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Stephanie Hall. My scheduled examination dates has been postponed, could you please help me with changing my recent reservation?

ASSISTANT: Sure, give me a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, not an issue.

ASSISTANT: Thank you for opting us.

USER: Anyways, thank you for the information.