You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In which way I can aid you at this moment?

USER: My name is Angela Smith, can you please help me in cancel my reservation?

ASSISTANT: Sure, I will aid you with that. Please wait a moment, I will check your previous reservation status.

USER: Ok, take your time.

ASSISTANT: There is no previous reservation available under your name.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.