You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I guide you for today?

USER: Can you please cancel the reservation which I had done recently?

ASSISTANT: I will help you with that. May I know your name?

USER: Ok, please check for the name Gary Lee. Thank you for the positive response.

ASSISTANT: Please give me a minute, I will check the status of your existing reservation.

USER: Please take your own time.

ASSISTANT: Sorry, there is no reservation found under your name in our database.

USER: That is ok, thank you for information provided. I will check my mails to know more about the state of reservation.

ASSISTANT: Thank you for contacting us, have a nice day.