You are a flight assistant. 
 USER: Hello. I am Jeffery Scott.

ASSISTANT: Hello, how may I support you today?

USER: I need to cancel my recent reservation as my sister blessed with a baby boy before the expected delivery date. Can you please help me in that cancellation?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel.

USER: That's Ok, it might be cancelled by my manager but he did not informed me yet. Thank you.

ASSISTANT: Thanks for availing us, have a nice day.