You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning.

USER: I am Kenneth Hernandez. I would like to book a flight ticket from LAX to JFK.

ASSISTANT: Can I know your preferable dates?

USER: Sure, I am planning to start my trip on 10/04 and return back on 10/06.

ASSISTANT: Please hold on for a moment.

USER: Ok, please take your best time.

ASSISTANT: I found a flight 1002 of Hawaiian airlines matches with your preferences, can I proceed?

USER: Yes, please proceed the booking process.

ASSISTANT: Your ticket is booked.

USER: Thank you for the service.

ASSISTANT: Can I know your name?

USER: Well, as I already mentioned my name is Kenneth Hernandez.

ASSISTANT: Thank you, have a good day.