You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I am Brian Young from Oakland. I am planning to book a flight ticket From OAK to MSP. Could you please help me with booking a flight ticket?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I would like to start my journey on 12/28 and return back to my home town on 12/30.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: Ok, please confirm the ticket booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1016.

USER: Thank you for your help in booking the flight ticket.

ASSISTANT: Thank you for reaching us.