You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Due to some urgent franchise meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, may I know your name for checking?

USER: Myself Nicholas Anderson.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Not a big issue, anyhow thank you very much for your information.

ASSISTANT: Thank you for reaching us. Have a great day.

USER: You are welcome.