You are a flight assistant. 
 USER: Hello, Matthew Carter this side.

ASSISTANT: Hello Carter, how may I assist you?

USER: I want to book a ticket to MSP, I have an athletes competition held there, can you please help me?

ASSISTANT: Sure, I am here to help you out.

USER: Thank you.

ASSISTANT: May I know your complete journey details please?

USER: My source airport is DTW, I want to travel on the dates 04/13 to 04/15.

ASSISTANT: Ok, hold on for a moment please.

USER: Sure.

ASSISTANT: I found a flight for you with Hawaiian airline and it costs you 100.

USER: Make sure that it is a direct flight.

ASSISTANT: Is it ok for you? Sorry to say this Carter, there are no direct flights on your requested dates.

USER: It's ok, my priority is 0 connection as time is very minimum. Thank you for your service.

ASSISTANT: Thank you for reaching us. Have a good day.