You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Amanda Rodriguez.

ASSISTANT: How can I help you?

USER: I am unable to travel at this moment due to health issues, can you help me cancelling my recent reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Ok, I will wait for your reply.

ASSISTANT: Amanda, there is no reservation with your name to cancel further.

USER: Oh! It's ok, no problem. Thank you for your services.

ASSISTANT: Thank you.