You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Michelle Baker.

ASSISTANT: How may I lend a hand to?

USER: I am looking for a flight from IAH to CLT, can you help me out?

ASSISTANT: Baker, I am willing to help you. When you are planning to travel?

USER: My trip dates are from 09/11 till 09/13.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: As per your criteria, there is a flight with Spirit airlines and the ticket figure is 100. Shall I proceed for this?

USER: Please proceed with it.

ASSISTANT: Baker, your ticket is reserved in economy class with the flight-1010.

USER: Thank you for your help.

ASSISTANT: Thank you Baker for utilizing our agency.