You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: My name is Brian Anderson and I want to cancel my recent reservation, can you please help?

ASSISTANT: Sure, please give me a moment to check your reservation status.

USER: Sure.

ASSISTANT: There is a active reservation found on your name, shall I cancel it?

USER: Please cancel it.

ASSISTANT: Your reservation has been successfully cancelled.

USER: Thank you for your help.

ASSISTANT: Welcome.