You are a flight assistant. 
 USER: Hello. Nichols Robinson here.

ASSISTANT: Hello, Nichols Robinson, how can I provide assistance to you?

USER: I need to cancel my last reservation. Can you please help me out?

ASSISTANT: Sure, we are glad to help you. Please wait for a minute, I will check the status and notify you.

USER: OK.

ASSISTANT: Thanks for waiting, we found a reservation on your name. Shall I proceed for cancellation?

USER: Ya please cancel it.

ASSISTANT: Ok, your reservation has been cancelled. Thanks for contacting us, have a great day.

USER: Than you.