You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: I want to reserve a flight ticket to MSP in the month of December with a direct flight. Can you please help me to book a flight ticket?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your departure code too?

USER: Thank you for the help.

ASSISTANT: Can I know your travelling dates please?

USER: My departure code is LAX. Ok, my travelling dates are 12/21 and 12/23.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed with this flight?

USER: No, I need a direct connected flight for my journey. Do not book this flight ticket.

ASSISTANT: Sorry, there are no flights found in our database.

USER: Not a problem.

ASSISTANT: May I know your name please?

USER: My name is Michelle Hill.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.