You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Edward Campbell here.

ASSISTANT: How can I assist you?

USER: I am very much excited to visit Ellenville Fault Ice Caves in New York, hope you are helping me with booking.

ASSISTANT: Sure, I'll help you in that. Please provide me your airport codes.

USER: Thank you, my locations are HOU to JFK.

ASSISTANT: Can you please share your journey dates?

USER: Sure, my planned dates are from 04/25 and 04/27.

ASSISTANT: Please be on hold.

USER: Sure, get back with good airlines.

ASSISTANT: Thank you for waiting, I found a flight available on those dates from Southwest airlines having travel charge of 100. Shall I proceed for booking?

USER: Please proceed, if the available flight having single connection.

ASSISTANT: Your ticket has been booked with flight-1020 having 1 connection only, have a safe journey.

USER: Thanks for your service.

ASSISTANT: Thank you for choosing us.

USER: Welcome.