You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you today?

USER: I am Laura Brown, can you find a flight for me from EWR to CLT?

ASSISTANT: Sure, I am here to help you with that. Can I know your planned trip dates?

USER: Sure, my journey dates are 03/21 and 03/23.

ASSISTANT: Please wait for a minute.

USER: Sure.

ASSISTANT: I have found a flight with the Delta airlines having a connection limit 1 with the ticket fare is 100. Can I proceed?

USER: You can proceed.

ASSISTANT: Yes, your ticket is reserved with the flight number 1023.

USER: Thanks for your information.

ASSISTANT: Thank you for approaching us. Have a safe journey.