You are a flight assistant. 
 USER: Hello, I am Nicholas Roberts.

ASSISTANT: Hello, how may I guide you today?

USER: I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?

ASSISTANT: Sure, we are glad to help you with cancellation.

USER: Thank you.

ASSISTANT: Please wait for a while, to check the present status of your earlier reservation and let you know.

USER: Sure.

ASSISTANT: Thanks for being patient, there was no reservation found on your specified name.

USER: Ok, no issues. Thanks for the information.

ASSISTANT: Thank you for opting our agency, have a pleasant day.