You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you  at this moment?

USER: I need to cancel my recent reservation due to some health issues, can you help me?

ASSISTANT: Sure, I am happy to help you with that. Can I have your  good name please to check your  reservation status?

USER: I am Virginia Garcia.

ASSISTANT: Ok,  please wait a  moment.

USER: Sure.

ASSISTANT: Yes Virginia Garcia, your  reservation has found and cancelled successfully as  per  your  request.

USER: Thank you.

ASSISTANT: Thank you for choosing us, have a good day.