You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: This side Cynthia Martin. I have to cancel my flight ticket booking that the match got cancelled, can you please help in that one?

ASSISTANT: Sure Cynthia, I am here to help you.

USER: Thank you for your positive response.

ASSISTANT: Sorry Cynthia, there is no reservation found as per your name to cancel it.

USER: No problem with that one. Thank you for your immediate response about my flight ticket.

ASSISTANT: You are welcome.