You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am planning to visit Downtown Aquarium at Houston, could you please help me with booking a flight ticket from BOS to IAH?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: I would like to depart on May 17th and return on May 19th.

ASSISTANT: Do you have any connection or class preferences?

USER: I need a connecting flight.

ASSISTANT: May I know your respected name?

USER: I am Robert Jackson.

ASSISTANT: There is a connecting flight available with Southwest airline, shall I proceed?

USER: Please confirm the booking.

ASSISTANT: Your booking is done with flight number 1013. Happy journey.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: You are welcome, have a nice day.