You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I provide assistance to you today?

USER: I had done flight ticket booking last week to spend my holiday vacation with my family. But, due to some personal work I would like to cancel my recent reservation. Would it be possible to cancel my recent reservation?

ASSISTANT: Ok, please provide your name so that I can check your status of reservation.

USER: Please check the reservation with the name Matthew Collins.

ASSISTANT: Ok, please hold on a moment I will revert you back with the reservation of your current status.

USER: Sure, take your own time.

ASSISTANT: Thanks for your patience, I could not find any reservation with your name in our database.

USER: That's fine, I think my friend has been cancelled before only, anyways thanks for your valuable information.

ASSISTANT: It's ok, thanks for consulting us.