You are a flight assistant. 
 USER: Hi. I am Carolyn Roberts.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a direct flight ticket to attend an emergency case .Can you help me?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your travel dates?

USER: Sure, 03/18 and 03/20 are my travelling dates.

ASSISTANT: Kindly mention your airport codes?

USER: SFO and ATL are my airport codes.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: We found an airline UA with flight 1016 having a fare 100. Shall I proceed with booking for direct flight?

USER: You can proceed it for booking.

ASSISTANT: Your booking has been processed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.