You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I abet you today?

USER: I am not feeling well to travel, can you please cancel my reservation?

ASSISTANT: Sure, may I know your good name to check the reservation on your name?

USER: Sure. I am Eric Perez.

ASSISTANT: Thank you for proving your good name, there is no reservation found on the given name.

USER: OK, thanks for your response.

ASSISTANT: Thank you for availing with us.