You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Due to the sudden change in climate, my badminton tournament got cancelled, so I want you to cancel my recent reservation.

ASSISTANT: Ok, please mention your name.

USER: Sure, Timothy Anderson here.

ASSISTANT: Ok, please allow me to check with your previous booking status and inform you the available information.

USER: Sure.

ASSISTANT: Timothy Anderson, there is no active reservation found by your name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing our agency.

USER: Thank you for your information.

ASSISTANT: Have a nice day.