You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Ryan Campbell. I would like to travel from MSP to LAX to meet my brother, can you please help me for booking?

ASSISTANT: Ryan, can you send me your itinerary dates of travelling?

USER: My trip dates are 04/14 and 04/16.

ASSISTANT: Please hold on for a moment.

USER: I want a direct flight.

ASSISTANT: Sorry, there is no direct flights available on your route.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: Welcome.