You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you help me to cancel the reservation which I had did recently?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to cancel it.

USER: Ok, please check for the name Katherine Miller.

ASSISTANT: I found an active reservation on your name in our database, can I cancel it?

USER: Please proceed with the cancellation process.

ASSISTANT: Your ticket has been cancelled it.

USER: Thank you for the help for the cancellation.

ASSISTANT: Thank you for reaching us.