You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Amanda Roberts.

ASSISTANT: How may I assist you?

USER: I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Amanda Roberts, let me check with your previous booking for a moment.

USER: Sure, take your time.

ASSISTANT: Sorry, no reservation was found by your name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching for your help.

USER: You are welcome.