You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Nicole Parker here. I was made a wrong reservation earlier in this week. Can you please help me for cancel my reservation?

ASSISTANT: Sure, I will help you out in cancelling the ticket. Please wait a moment I will check in our database.

USER: Ok, I will wait.

ASSISTANT: Sorry, there are no reservations found on this name.

USER: Thank you for the information.

ASSISTANT: Thank you for choosing our services.