You are a flight assistant. 
 USER: Hello, I am Betty Jackson.

ASSISTANT: Hello,  how may I help you?

USER: I need a reservation to go for a music festival at Phoenix to refresh myself. Can you help me with a connecting flight?

ASSISTANT: Sure, may I know your travelling dates?

USER: I want to travel on 11/07 and return on 11/09.

ASSISTANT: Kindly provide your journey codes.

USER: BOS and PHX are my airport codes.

ASSISTANT: Please wait for a minute.

USER: Ok.

ASSISTANT: There is no flight found with your requirements.

USER: No problem, thank you for the information.

ASSISTANT: Thanks for reaching us.