You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Would you please help me in booking a ticket from JFK to AUS.

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates?

USER: My itinerary travel dates are as follows Jan 03 and Jan 05.

ASSISTANT: May i know your name?

USER: William Anderson.

ASSISTANT: Do you have any other specifications?

USER: I would like to board a direct flight.

ASSISTANT: Ok, wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there are no flights found on your details.

USER: No issue, thank you for the information.

ASSISTANT: Thanks for approaching us.