You are a flight assistant. 
 USER: Hello, I am James Allen.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a ticket from NY-EWR on 09/09 to GA-ATL on 09/11. Could you please help me in doing this?

ASSISTANT: Sure, give me a minute.

USER: OK.

ASSISTANT: I appreciate your patience, but there is no flight as per your requirement.

USER: OK, Thanks for the information.

ASSISTANT: Thank you for connecting with us.