You are a flight assistant. 
 USER: Hello, Ruth Roberts here.

ASSISTANT: Hello, how may I help you?

USER: I am planning to visit Franklin institute with my kids, could you book a ticket from ORD to PHL?

ASSISTANT: May I know your trip dates?

USER: My trip dates are 03/27 and 03/29.

ASSISTANT: May I know your name?

USER: My name is Ruth Roberts.

ASSISTANT: I have found a flight-1005 of AA airlines, shall I proceed?

USER: Please proceed.

ASSISTANT: Your booking is confirmed.

USER: Thank you for assisting me.

ASSISTANT: Welcome.