You are a flight assistant. 
 USER: Hi. I am Scott Scott.

ASSISTANT: Hello, how can I assist you?

USER: Unknowingly, I made a reservation to wrong destination. So I want to cancel my reservation, can you do this for me?

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: Thank you, for your patient. No reservation was found with your name.

USER: Ok, not a problem. Thanks for the response.

ASSISTANT: Thank you, for choosing us.