You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I would like to book a ticket from AUS to JFK, can you please help me out?

ASSISTANT: Sure, I am here to help you for this. When would you like to travel?

USER: I am travelling on these dates March 25th and 27th.

ASSISTANT: May I know your name please?

USER: Laura Nelson here.

ASSISTANT: Is there any other specifications regarding your journey?

USER: I don't have any other specifications.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight with Southwest Airlines and the ticket fare is 100. Would you like me to make the booking now?

USER: Ok, you can proceed.

ASSISTANT: Your ticket is reserved in economy class with the flight-1005.

USER: Thank you for your services.

ASSISTANT: Thank you very much for contacting our agency.