You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Ryan Miller.

ASSISTANT: How can I help you today?

USER: I want to cancel my recent reservation due to heavy rainfall at my place. Please help me with that.

ASSISTANT: Sure, I am here to help you. Please hold on, while I will check in the list and get back to you.

USER: Thank you.

ASSISTANT: Thanks for waiting, sorry there is no reservation found on your name.

USER: No problem, thanks for your information.

ASSISTANT: Thank you for availing us.