You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Shirley Turner.

ASSISTANT: How may I guide you?

USER: I want to book a flight ticket for my mother through my profile using the accumulated go cash in my account. Kindly confirm whether it is possible?

ASSISTANT: Yes, it is possible. Could you please share the source and destination airport codes?

USER: Ok, my travelling airport codes are DEN and ORD.

ASSISTANT: May I know your planned journey dates please?

USER: I am planning to start my journey on 10/25 date and I wish to have a return ticket on 10/27 date.

ASSISTANT: Please wait a moment, I will check the availability of flights.

USER: Ok, sure take your own time I will wait for your response.

ASSISTANT: Thank you for your patience, I found a flight for you in Southwest airlines with price 100. Can I book your ticket?

USER: Ok, please proceed for booking.

ASSISTANT: Ok, your booking is confirmed with flight number 1018.

USER: Thank you for your help.

ASSISTANT: Thank you for approaching us.