You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I made a reservation earlier, as I am not feeling well so I am unable to travel, so I need to cancel my ticket. Please cancel my ticket on the name of Anna King.

ASSISTANT: Sure, I will help you out in cancelling the reservation.

USER: Thank you.

ASSISTANT: Please wait a moment, let me check the previous reservation details on your name.

USER: Sure, I will be waiting for your response.

ASSISTANT: I found your reservation and I cancelled it.

USER: Thanks for your help.

ASSISTANT: Thank you for reaching us.