You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Please cancel my active reservation as my meeting was cancelled.

ASSISTANT: Ok, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name to check the reservation status?

USER: Myself Richard Lee.

ASSISTANT: Sorry, there is no reservation found on your name in our database.

USER: That's ok, thank you.

ASSISTANT: Thank you for opting us.