You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: My name is Barbara Carter.

ASSISTANT: Sorry, there are no reservation found on your name.

USER: Ok, not an issue. Thank you for providing information.

ASSISTANT: Thank you for reaching us.