You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Myself Ruth Johnson. I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Ok, please can you wait a moment?

USER: Thank you.

ASSISTANT: Thank you for waiting, sorry the flight ticket is not found on your name to cancel.

USER: I will wait for your response. That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for connecting with our agency.