You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I would like to cancel my flight reservation, please help me out.

ASSISTANT: Sure, I'll help you in cancellation.

USER: Thank you so much.

ASSISTANT: May I know your name?

USER: My name is Kevin Perez.

ASSISTANT: Give me a minute.

USER: Sure.

ASSISTANT: We didn't found any reservation by this name.

USER: Not an issue. Anyway, thank you for the information.