You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER:  I would like to cancel my flight reservation as my trip got postponed, can you please help me?

ASSISTANT: Sure, please share your good name?

USER: I am Brandon Adams.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry, no reservation found on your given name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you for choosing us.