You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I  help you?

USER: Matthew Perez here. I need to cancel my recent reservation due to some issues, can you help me in doing that?

ASSISTANT: Just a moment please.

USER: Sure.

ASSISTANT: I am sorry no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for choosing us.

USER: Thank you for the information.