You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I serve you?

USER: I need to book a flight ticket from PHL to HOU, Can you please help me for booking?

ASSISTANT: Sure, We are here to assist you.

USER: Thank you.

ASSISTANT: Can I know your travelling dates?

USER: I would like to travel on 08/16 to return on 08/18.

ASSISTANT: Do you need any break?

USER: I need a break.

ASSISTANT: May I know your name?

USER: Sharon Turner here.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: Please be on hold for sometime, as I can check a flight for your journey with the best airlines.

USER: Sure.

ASSISTANT: Thanks for being waiting, Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for reaching us.