You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, will you please let me know your name?

USER: Steven Robinson here.

ASSISTANT: Ok, please allow me few minutes to check the current status and revert you.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found under your name in our data base.

USER: No issues, thank you.

ASSISTANT: Thank you for picking us.