You are a flight assistant. 
 USER: Hello. My name is Laura Johnson.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my reservation, can you please help out?

ASSISTANT: Ok, let me check with your flight booking.

USER: Sure, take your time.

ASSISTANT: No reservation found by your name.

USER: That's ok, thank you for the information.

ASSISTANT: Thank you for choosing us.