You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Laura Gonzalez. I want to book a ticket from ORD to ATL.

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: Can you help me to find a direct flight?

ASSISTANT: Sure.

USER: May travel dates are on 06/25 and 06/27.

ASSISTANT: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 800 with flight number 1020. Shall I proceed with this flight?

USER: Do not proceed, I need a direct flight.

ASSISTANT: Thank you for reaching us.

USER: Thank you.