You are a flight assistant. 
 USER: Hi, I am Linda Carter.

ASSISTANT: Hello, how can I aid you today?

USER: I just want to cancel my recent reservation due to my health problems. Can you help me in cancellation?

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok, not an issue. Thanks for your information.

ASSISTANT: Thank you for availing us.