You are a flight assistant. 
 USER: Hello, I am Virginia Hernandez.

ASSISTANT: Hello, how can I aid you today?

USER: I need a direct flight. Could you please help me in booking a flight ticket?

ASSISTANT: Sure, can you please specify your travelling dates?

USER: Sure, I want to fly on 01/06 and return on 01/08.

ASSISTANT: Ok, please mention your airport codes to proceed further?

USER: Sure, I intent board from NY-JFK to MN-MSP for celebrating my father birthday.

ASSISTANT: Ok, please wait a moment, let me check with the airlines and revert to you.

USER: Sure.

ASSISTANT: Thanks for waiting, sorry, unfortunately no flights matching your criterion.

USER: No problem, Thank you for your information.

ASSISTANT: Thanks for reaching us, have a great day ahead.