You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER:  I am Betty Jackson want to trvael to MN-MSP to attend  my grandmother Memorial Service. Can you book  a ticket from NC-CLT?

ASSISTANT: Sure, can I know your travelling dates?

USER:  My travel dates are 10/05 and 10/07.

ASSISTANT: Do you have any preferences?

USER:  I need a connecting flight.

ASSISTANT: We found a flight on delta airline, flight number as 1028 with the fare of 100.

USER: You can proceed.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for booking.

ASSISTANT: Thank you for availing us.