You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Betty Baker.

ASSISTANT: Baker, which help you are expecting from my side?

USER: Actually I have meeting on 02/12, so I do not want to fly. Can you help me to cancel my recent reservation?

ASSISTANT: Sure, I will help you in cancelling, please wait for a moment to check your reservation status.

USER: Sure, take your time.

ASSISTANT: Betty, I did not find any reservation with your name.

USER: Not an issue.

ASSISTANT: Anything else to help you?

USER: No, thank you for your time.

ASSISTANT: My pleasure, have a good day.