You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What kind of support are you looking from us?

USER: Can you help me in booking a flight ticket from HOU to MSP?

ASSISTANT: Sure, when are you planning to travel?

USER: I want to travel on 09/05, and return on 09/07.

ASSISTANT: Do you need a flight with a connection or a direct flight?

USER: I need a direct flight.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: Can I know your good name?

USER: I am Susan Moore.

ASSISTANT: Thank you for your details, we found a direct flight 1003 in Spirit airline. Shall I proceed?

USER: Proceed with the booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for the service.

ASSISTANT: Thank you.