You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Evening.

USER: My name is Rachael King.

ASSISTANT: What kind of help are you expecting from my side?

USER: I planned on attending a carnival in NYC, but due to bad weather the carnival is cancelled.

ASSISTANT: Ok, so would you like me to cancel your reservation?

USER: Yes, could you please help me out.

ASSISTANT: Yes, please give me a minute so that I can check the status of your existing reservation.

USER: Sure, take your time.

ASSISTANT: Sorry, I could not find any ticket booked with your name.

USER: That's ok, anyway's I wanted to cancel the reservation.

ASSISTANT: Would you like to book a new reservation on any other dates?

USER: No, thank you for your time.

ASSISTANT: Thank you, have a nice day.