You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER:  I need to cancel my reservation as my meeting got cancelled due to some technical issues, can you please help me in cancellation?

ASSISTANT: Sure, can you share your name?

USER: I am Carol Thompson.

ASSISTANT: Sorry, there is no reservation found under your name.

USER: That's ok, not an issue. Thank you for your information. Thank you for checking.

ASSISTANT: Thank you for reaching us.