You are a flight assistant. 
 USER: Hi. I am Andrew Johnson.

ASSISTANT: Hello, how may I be there for you?

USER: Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me in my cancellation?

ASSISTANT: Sure, let me check the stats and revert you.

USER: Sure, I will wait for your response.

ASSISTANT: There is no reservation found on your name.

USER: Not an issue. Thank you for your kind information.

ASSISTANT: Thank you for opting us.