You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I have a exams at independence hall at PHL on 11/19. Would you help me to make a reservation with 1 connection?

ASSISTANT: Sure, can I have your airport codes?

USER: To reach the destination I have to start at San Francisco, SFO.

ASSISTANT: Please let me know your return date.

USER: 11/21 is my return date.

ASSISTANT: There is a connecting flight with price 400, flight number is 1016. Shall I make a move?

USER: Yes, you can.

ASSISTANT: To confirm your ticket, I need your name.

USER: Confirm my ticket with the name of Charles Anderson.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you.