You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How could I support you?

USER: I want to fly from EWR to CLT. Can you book a ticket from that root?

ASSISTANT: Sure, to book a ticket can I know your planned travel dates?

USER: My planned travel dates are 10/03 and 10/05.

ASSISTANT: Do you need any connecting flight or direct flight?

USER: I want direct flight with normal cost preference.

ASSISTANT: May I know your name please?

USER: Sure,Nicole Adams here.

ASSISTANT: There is a flight available with an United airlines of flight 1021 in an economy class with connection limit is 0.

USER: Yes, you can proceed with that booking.

ASSISTANT: Your booking has been done.

USER: Thank you for the booking.

ASSISTANT: Thank you for choosing us.