You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you today?

USER: Can you reserve me a ticket from AUS to CLT?

ASSISTANT: Sure, can you please mention your depart and arrival dates of your journey?

USER: My trip dates are Nov 16 to 18.

ASSISTANT: Is there any connection limit for you?

USER: I need a connecting flight.

ASSISTANT: May I know if you prefer to have any other comforts in your journey?

USER: Please ensure that my depart time is in morning.

ASSISTANT:  May I know your name for the documentation process?

USER: I am John Gonzalez.

ASSISTANT: I found a flight with the price of 100 having one connection and depart in the 09:00 hours. Can I proceed to booking?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been reserved with the flight- 1011.

USER: Thank you.

ASSISTANT: Thank you for reaching us.