You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Christopher Anderson here. Can you find a direct flight for me, to meet my parents who are living in New York.

ASSISTANT: Sure, I am gleeful to help you out. Please provide me your trip dates.

USER: Sure, my travel dates are 06/20 and 06/22.

ASSISTANT: Please mention me your location airport codes.

USER: Fine, my locations are PHX to EWR.

ASSISTANT: Sorry  Christopher Anderson, there is no flight in your route with your desired travel dates.

USER: It's ok, thanks for checking.

ASSISTANT: Thank you for reaching us.