You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, welcome to our agency.

USER: Samantha Roberts here.

ASSISTANT: What kind of assistance you are expecting from our agency, Samantha?

USER: My wedding got postponed, so I want to reschedule my itinerary dates. Could you help me out?

ASSISTANT: Sure, I am here to help you.

USER: Ok.

ASSISTANT: Please wait a moment, I will check your reservation status and revert you.

USER: Sure.

ASSISTANT: Samantha, no reservation has been found on your name in our database.

USER: No problem, thank you for assisting me.

ASSISTANT: Do you need any other help from our agency?

USER: No, thank you.

ASSISTANT: Thank you for approaching us. Hope you visit us again.