You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Could you please make a reservation with the name of George Young under the fare 1000?

ASSISTANT: Sure, may I know your travel dates?

USER: My preferred dates of travel are 10/16 and 10/18.

ASSISTANT: Ok, do you have any connection limit?

USER: Yes, I need one connection.

ASSISTANT: What is your source and destination codes?

USER: I want to travel from AZ-PHX to MN-MSP.

ASSISTANT: Hold on a minute.

USER: Sure.

ASSISTANT: Thank you for being on hold. There are no flights found on your requested dates.

USER: Ok, not an issues. Thank you for your information.

ASSISTANT: Thank you for reaching our agency.