You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Angela Mitchell here, I would like to visit Oakland, can you please help me to book a ticket from PHL to OAK?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can I have your travel dates please?

USER: Ok, my dates of journey is from 07/21 to 07/23.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Yes, there is a flight in Southwest airlines with connection 1 and price 300, is it ok for you?

USER: Ok, please go ahead with the booking.

ASSISTANT: Ok Angela, I have confirmed a ticket with flight number 1001.

USER: Thank you for your help in booking my ticket.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.