You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I address you?

USER: I want to cancel my existing reservation. Can you please help me out?

ASSISTANT: Sure, please provide your name to fetch from our database.

USER: Sure, you can check the reservation under the name of Angela Campbell.

ASSISTANT: We regret to inform you that there is no active reservation found on your name.

USER: Not an issue with this one, anyway thank you for the information.

ASSISTANT: Thank you for contacting us.