You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I provide assistance to you?

USER: I am Richard Rodriguez. Can you cancel my recent reservation?

ASSISTANT: Sure, I am perky to help you. Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for approaching us.