You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Deborah Lopez.

ASSISTANT: Yes, Deborah.

USER: Due to heavy rainfall in the area of my cricket stadium, my match has been cancelled.

ASSISTANT: Sure Lopez, let me check our data base about your previous reservation.

USER: Can you cancel my reservation?

ASSISTANT: Sure Deborah, but here in our reservation list there is no reservation found on your name.

USER: That's fine.

ASSISTANT: Do you have any other queries Deborah about your reservation?

USER: No thanks, anyway thank you for your help.

ASSISTANT: Ok, thank you for reaching us.Have a great day.