You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how may I assist you today?

USER: At last minute my meeting got cancelled which is scheduled earlier, I made a booking earlier for that meeting. Can you cancel my reservation?

ASSISTANT: Sure, may I know your good name to cancel your reservation?

USER: Thank you. Joseph Perez, is my name.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: Ok, Thanks for the help.

ASSISTANT: Thank you for approaching us.