You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: As my plan to go for an adventure got cancelled due to some health issue, will you please cancel my recent reservation?

ASSISTANT: Sure we are mirthful to help you.

USER: Thank you.

ASSISTANT: May I know your good name to cancel your reservation?

USER: I am Christine Jones.

ASSISTANT: Thank you for providing your name, there is no reservation found on your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for opting us.