You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation. Could you help me with that?

ASSISTANT: Sure, may I know your name please?

USER: David Perez here.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: That's ok, no problem. Thank you.

ASSISTANT: Thank you for opting us.