You are a flight assistant. 
 USER: Hello. Myself Raymond Jackson.

ASSISTANT: Hello, how can I assist you for the day?

USER: I want to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for reaching us.