You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I serve you?

USER: I need to cancel my existing reservation, which is done recently.  Can you please help me out?

ASSISTANT: Sure, May I know your name?

USER: Thank you for considering my request. Myself Catherine White.

ASSISTANT: Please wait a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, No reservation found on your name.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you for opting us.

USER: Thank you for your service.