You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, may I know how best I can help you today?

USER: I am Scott Rodriguez. I would like to change my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure, please wait for a while.

USER: Sure, take your time.

ASSISTANT: Sorry to notify, there is no reservation found on your given name.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Your welcome.