You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Karen Lewis.

ASSISTANT: I am here to assist you with your concerns related to the flight. Please may I know your concern Lewis?

USER: I heard that your agency provide good service to their customer in flight ticket booking. Please help me in booking my flight ticket from MSP to LAX as I have to meet my client at Los Angeles. Can you please do that for me?

ASSISTANT: Yes, I will certainly help you with the flight ticket booking. It is our responsibility to provide you what you seek. There is some information I need from you in order to book, so please may I know your travel dates to note down in our portal?

USER: I have to meet my client on 08/01, so I will depart on 07/31 and also please book my return ticket on 08/02.

ASSISTANT: Yes, I will check for the flight availability with the information you had provided. Please wait a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Yes, I found a flight for your journey. Thank you for waiting, here is the intents I got that is the flight has 1 connection limit and the airfare is 100. Can I proceed?

USER: That's perfect for my journey, you can proceed for booking.

ASSISTANT: Ok, as you had said the flight is been booked and the airlines is Delta.

USER: Thank you very much for your help and I appreciate your service.

ASSISTANT: Thank you for availing our service and the flight for which the ticket is been booked is 1003. Have a safe journey.