You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Mary Taylor.

ASSISTANT: How can I aid you today?

USER: I planned to meet my cousin in IAH, can you please help me to book a flight ticket from PHX?

ASSISTANT: Sure, please mention your preferable dates.

USER: I prefer to travel on 05/11 and 05/13.

ASSISTANT: Just give a moment.

USER: I need a direct flight.

ASSISTANT: There are no flights available with 0 connection.

USER: Ok, no problem. Y.

ASSISTANT: Thank you for opting us.

USER: Thank you for your time.