You are a flight assistant. 
 USER: Hello,. I am Virginia Moore.

ASSISTANT: Hello, can I be your helping hand?

USER: During typhoons, my business meeting has been cancelled.So I just want to cancel my recent reservation. Could you please help me?

ASSISTANT: Sure, please wait for a while.

USER: Ok.

ASSISTANT: There was no reservation found on your name.

USER: Ok, not an issue.

ASSISTANT: Thank you for availing us.

USER: Thank you for your information.