You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I want to cancel my recent reservation due to sudden postpone of my client meeting. Can you help me with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name to proceed further?

USER: I am Pamela Phillips.

ASSISTANT: Ok, please wait a while.

USER: Sure.

ASSISTANT: Thanks for your time, no reservation was found on your name in the database.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you.