You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, may I know your name please?

USER: I am Deborah Hernandez.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to inform you that, there is no flight found as per you name in our database.

USER: No issues, thank you for checking.

ASSISTANT: Thank you for reaching us with a query.