You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Is there any help that I can assist you?

USER: I planned to meet my friend in EWR, can you please help me to book a flight ticket from JFK?

ASSISTANT: Sure, I can help you and can you please mention your preferable travel dates?

USER: I prefer to travel on Dec 17 and Dec 19.

ASSISTANT: Can I know your name for booking purpose?

USER: I am Alexander Wright.

ASSISTANT: Do you need any connection in your journey?

USER: I need a direct flight.

ASSISTANT: Sorry to say there is no direct flight obtained on your travel dates to book a ticket.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: You are most welcome and thank you for approaching us.