You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: Can you please help me in cancel my recent reservation?

ASSISTANT: I am here to help you to cancel your reservation. Sure, can you please let me know your name to check with the reservation status in our database?

USER: Ryan Martin.

ASSISTANT: Thank you for sharing your name. Please bear with me for 2-3 minutes.

USER: Sure.

ASSISTANT: Thank you for waiting, Ryan Martin. Sorry, there is no active reservation found under your name to cancel.

USER: No issues, thank you for your information.

ASSISTANT: Thank you for reaching us. Have a great day!.