You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Robert Smith here. I want to book a ticket from DEN to PHX, could you please help me?

ASSISTANT: Sure, can you please provide me your travelling dates?

USER: My planning dates are 11/14 and 11/16.

ASSISTANT: As per your request there is a flight 1018 of Hawaiian airlines available for you.

USER: Please book it for me.

ASSISTANT: Your booking is confirmed.

USER: Thank you for the help.

ASSISTANT: Thank you for reaching us. Have a great day.