You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you?

USER: I am Rebecca Wright. Can you please cancel my recent reservation?

ASSISTANT: Sure, I will help you in cancelling.

USER: Thanks.

ASSISTANT: Can you please wait a moment while I am checking your recent ticket status?

USER: Ok.

ASSISTANT: Sorry to inform you Wright, there is no reservation found with your name in our database to cancel.

USER: No problem, thank you for the information.

ASSISTANT: You are most welcome. Thank you for choosing our travel agency. Have a good day.