You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: Can you help me to book a flight ticket from LAX to BOS?

ASSISTANT: Sure, could you please help me with your journey dates?

USER: My travel dates are Aug 21 and Aug 23.

ASSISTANT: Do you have any specifications?

USER: I prefer connecting flight for this trip.

ASSISTANT: May I know your good name?

USER: I am Rachel Williams.

ASSISTANT: Ok, please wait for a minute.

USER: Sure.

ASSISTANT: We found a direct flight 1012 from American airlines has fare 100. Shall I proceed?

USER: Please proceed to book my flight ticket in this airlines.

ASSISTANT: Your ticket has been confirmed in economy class.

USER: Thank you.

ASSISTANT: Thank you for reaching us.