You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Can you help me to cancel the reservation which I had done recently?

ASSISTANT: Sure, I am here to help you. Sure, may I know your name please?

USER: Please check in your reservation records on the name Timothy Hill.

ASSISTANT: Sorry Hill, there is no reservation found as per your name.

USER: Ok, that is not a problem. Thank you for assisting me.

ASSISTANT: You are welcome.