You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I would like to cancel my flight reservation as I am unwell, please help me.

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Can you please share me your name?

USER: My name is Amy Young.

ASSISTANT: Here, I found your reservation and it is successfully cancelled.

USER: Thank you so much.

ASSISTANT: Thank you for opting us, have a nice day.