You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I want to travel from OAK to MCO for my business meeting, please help me to book my flight ticket.

ASSISTANT: Sure, I am here to help you. May I know your desired trip dates?

USER: Sure, I will depart on Oct 13th and return back on Oct 15th.

ASSISTANT: Do you need connecting flight or direct flight?

USER: I need a flight with single connection.

ASSISTANT: May I know your name?

USER: I am Janet Wilson.

ASSISTANT: Is there any preferences?

USER: No.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: There is a flight with 1 connection in Southwest airlines and price is 100. Shall I book?

USER: That's good, please book the ticket for me.

ASSISTANT: Ok, your ticket has been booked with the flight 1023.

USER: Thank you very much for helping me.

ASSISTANT: Thank you for reaching us.