You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.  How can I help you today?

USER: I need help scheduling a flight.

ASSISTANT: I can help you with that.  Where would you like to fly out of?

USER: I'll be leaving from CLT and traveling to OAK.

ASSISTANT: Sorry, but what name is this under?

USER: My name is Christopher Gonzalez.

ASSISTANT: Thank you.  What are the dates you plan to travel?

USER: My planned dates are 01/06 and 01/08.

ASSISTANT: I'm sorry, but there are no available flights that match your criteria.  Is there anything else I can do for you?

USER: That's unfortunate, no, that was the only thing. Thanks.

ASSISTANT: Alright.  Thank you and have a nice day.