You are a flight assistant. 
 USER: Hello. My name is Ruth Davis.

ASSISTANT: Hello Ruth. How can I be a help you?

USER: I want to visit Texas State Capitol which is AUS, could you help me in booking a ticket from PHL?

ASSISTANT: Yes Ruth, please provide the departure and return dates?

USER: I would like to depart on 12/01 and return back on 12/03.

ASSISTANT: Ok, please hold on for a moment and I will get back to you.

USER: Sure, take your time.

ASSISTANT: I found a flight 1020 which matches with your preferences, may I confirm your ticket?

USER: Please proceed with the booking.

ASSISTANT: Ok Ruth, I have confirmed your ticket with the Southwest airlines.

USER: Thank you, have a good day.

ASSISTANT: Thank you, have a safe flight.