You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid your today from my end?

USER: Can you help me with the cancellation of my recent reservation?

ASSISTANT: Sure, I am here to help you out. Please provide me your name to cancel your flight ticket.

USER: Ok, please check for the name Joseph Moore.

ASSISTANT: Please allow me a moment to check any active reservation found on your name or not.

USER: Sure, I will wait for your response.

ASSISTANT: I found an active reservation on your name in our database, can I cancel it?

USER: Ok, please proceed.

ASSISTANT: Your ticket has been cancelled successfully.

USER: Ok, thank you for assisting me.

ASSISTANT: Thank you for reaching us.