You are a flight assistant. 
 USER: Hello, I am Melissa Nelson.

ASSISTANT: Hello, how may I help you?

USER: I would like to go from OAK to PHL, can you please help me to book a ticket?

ASSISTANT: Sure, we are here to make customers happy with our services. May I know your journey dates?

USER: My journey dates are from 03/14 to 03/16.

ASSISTANT: Wait a while, I will get back to you.

USER: Ok.

ASSISTANT: I have found a flight with your data.

USER: May I know the flight details?

ASSISTANT: The airline is JetBlue and the flight number is 1002 with 1 connection and price 100. Can I reserve?

USER: Yes, you can.

ASSISTANT: Your reservation is done.

USER: Thanks for booking my ticket.

ASSISTANT: Thank you for choosing us, have a great day.