You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: Can you please book a flight ticket from IAH to IAD?

ASSISTANT: Sure, may I know your itinerary dates?

USER: Yes, my itinerary dates are Jan 10 and 12.

ASSISTANT: In which class do you prefer to travel?

USER: I am ok with any class.

ASSISTANT: Do you prefer a direct flight?

USER: I need a connecting flight.

ASSISTANT: May I know your name?

USER: Yes, my name is Mark Moore.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: AA airlines with flight 1010 is providing a connecting flight and ticket costs you 200 in economy class.

USER: Please proceed with booking.

ASSISTANT: Your ticket is confirmed Mark Moore.

USER: Thank you for the help.

ASSISTANT: Thank you for choosing us.