You are a flight assistant. 
 USER: Hello. Myself Debra Lee.

ASSISTANT: Hello Debra, how can I assist you?

USER: I just want to cancel my recent reservation.

ASSISTANT: Ok, hold on for a moment.

USER: Sure.

ASSISTANT: Sorry to say that with your name there are no flights booked.

USER: It's Ok. Thank you for your services.

ASSISTANT: You are welcome.