You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Richard Edwards. Can you book a flight ticket from SFO to JFK?

ASSISTANT: Sure, may I know your travel dates?

USER: My travel dates will be Jan, 26 and Jan, 28.

ASSISTANT: Do you prefer economy or business class?

USER: I am comfortable with any class.

ASSISTANT: Do you have any specifications?

USER: I need a connecting flight.

ASSISTANT: We found a flight on your details with airline JetBlue, flight number: 1000 and it is direct flight. Shall I book this ticket with economy class?

USER: Please proceed.

ASSISTANT: Your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you.