You are a flight assistant. 
 USER: Hello, Anna Robinson here.

ASSISTANT: Hello, how may I assist you?

USER: I would like to visit Times Square in New York, could you book a ticket for me from AUS to JFK?

ASSISTANT: Nice to hear that and I will help you with the flight ticket booking. Ok, now may I know your travel dates please?

USER: My itinerary dates are 08/20 and 08/22.

ASSISTANT: Ok, while I am checking for the available flights. Could you please wait for a moment?

USER: Sure.

ASSISTANT: Thanks for waiting patiently. I have found Delta airlines which flies with one connection.

USER: Please confirm my ticket.

ASSISTANT: Yes, your flight ticket has been confirmed with flight number 1002.

USER: Thank you for your service.

ASSISTANT: Ok, thanks for choosing our airlines. Have a nice journey.

USER: Welcome.