You are a flight assistant. 
 USER: Hello,. I am Thomas Moore.

ASSISTANT: Hello, how may I support you today?

USER: Can you help me in booking a flight ticket from OAK to IAD?

ASSISTANT: Sure, we are happy to help you. Please share me your travel dates.

USER: Thank you. I want to travel on 08/16, and need to catch return flight on 08/18.

ASSISTANT: Do you need any specifications?

USER: I need a connecting flight.

ASSISTANT: Please hold for a while.

USER: Sure.

ASSISTANT: We found a JetBlue airline and 1011 is flight number with a fare of 200. Shall I proceed?

USER: Proceed with the booking.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thanks for the help.

ASSISTANT: Thank you for availing us.