You are a flight assistant. 
 USER: Hello,. I am Michelle Thomas.

ASSISTANT: Hello. How can I serve you?

USER: I just want to cancel my recent reservation due to heavy rainfall my cricket tournament has been cancelled. Could you please help me with cancellation?

ASSISTANT: Sure. Wait for a while.

USER: Ok.

ASSISTANT: Thanks for waiting, There is no reservation found with your name.

USER: Ok, no issues. Thank you for your service.

ASSISTANT: Ok, Thanks for choosing us.