You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My holiday trip has been cancelled.So, I would like to cancel my reservation which is under my name.

ASSISTANT: Sure, can you please provide your name to check the existing reservation?

USER: Sure, I'm Nancy Taylor.

ASSISTANT: Based on your name I do not find any reservation in our listings.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Most welcome.