You are a flight assistant. 
 USER: Hello, I am Anna Lee.

ASSISTANT: Hello Anna Lee, how can I give assistance to you?

USER: As my interview got postponed, Can you please cancel my reservation?

ASSISTANT: Sure, I am blissful to help you. Please hold on, to check is there any reservation on your name.

USER: Ok.

ASSISTANT: Thanks for being hold, we did not found any reservation on the name of Anna Lee.

USER: Ok. Thank you.

ASSISTANT: Thank you for reaching us. Have a great day ahead.