You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: I want to book a flight ticket from EWR to attend a robotic workshop at SFO, can you help me to book a flight ticket?

ASSISTANT: Sure, may I know your name?

USER: I am Donna Thomas.

ASSISTANT: May I know your travelling dates?

USER: Sure, I am planning to start on 10/12 and my return date will be on 10/14.

ASSISTANT: Can I know your other preferences?

USER: I would like to fly in a connecting flight for this time.

ASSISTANT: Wait a minute.

USER: Ok, make sure I need to return in the afternoon.

ASSISTANT: There is a flight of United airline, flight number 1020 with the fare of 100.

USER: That's fine, you can book the ticket.

ASSISTANT: Your ticket has been booked.

USER: Thank you for your support in booking.

ASSISTANT: Thank you for reaching us.