You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my recent reservation, can you please help me out?

ASSISTANT: Ok, please provide your name so that I can check your reservation.

USER: Myself Carol Phillips.

ASSISTANT: Thanks for your response, wait a moment.

USER: Sure.

ASSISTANT: Sorry to inform you, there is no reservation found with your name in our database.

USER: That's ok, thank you for searching the details.

ASSISTANT: Thanks for approaching us.