You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I'm Janet Williams.

ASSISTANT: How can I help you Janet?

USER: I need to attend a wedding in New York.Can you book a ticket from NY - CLT to NY - JFK?

ASSISTANT: Sure, please help me with your travel dates.

USER: The departure is on 03/07 and return is on 03/09. The connection limit is 1.

ASSISTANT: Sorry Janet, there are no flights available right now. Thank you for reaching us.

USER: That's Ok. Thank you for your help.