You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I be of your service?

USER: Can you please help me in booking a flight ticket from Boston, BOS to Seattle, SEA?

ASSISTANT: Sure, we are here to help you in booking. May I know your name please?

USER: My name is Raymond Rodriguez.

ASSISTANT: Could you please share your planned travelling dates to proceed further?

USER: My journey dates are from Oct 16 to Oct 18.

ASSISTANT: Would you like to avail any benefits for the comfort of your journey?

USER: I need a lay by in between my journey.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Sure.

ASSISTANT:  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for approaching us.