You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: I want to book a ticket from OAK to ATL to go for shopping.

ASSISTANT: Sure, I am here to help you. May I know your journey dates, please?

USER: My journey dates are Oct 31 and Nov 2.

ASSISTANT: Do you have any limit on your connections?

USER: Yes, I want single connection.

ASSISTANT: May I know about your class preference, please?

USER: I am comfortable with any class.

ASSISTANT: Let me know about your airline preference, if any.

USER: I don't have any airline preference.

ASSISTANT: Do you have any specific departure and arrival timings for your journey?

USER: No.

ASSISTANT: May I know your name to proceed further for documentation purpose?

USER: Sure, I am Lisa Smith.

ASSISTANT: Southwest airlines is providing you the connecting flight in economy class, shall I reserve the ticket?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been reserved with flight 1014 with a price of 200.

USER: Thank you.

ASSISTANT: Thank you for opting us, have a happy journey.