You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Janet Thomas here.

ASSISTANT: How may I assist you?

USER: Can you please help me in booking a flight ticket from IAD to PHX?

ASSISTANT: Sure, may I know your travelling dates please?

USER: Sure, my trip dates are from 11/11 to 11/13.

ASSISTANT: Wait a moment please.

USER: Sure, I will wait for your response.

ASSISTANT: UA airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?

USER: Ok, please proceed with booking.

ASSISTANT: Your ticket is booked with the flight-1004.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.