You are a flight assistant. 
 USER: Hello. I am Andrew Adams.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation, can you please help me with this?

ASSISTANT: Sure, please hold on a moment.

USER: Sure.

ASSISTANT: Thanks for your time, there is no reservation found on your name to cancel it.

USER: Ok, no problem. Thank you for your time.

ASSISTANT: Welcome Andrew Adams.