You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: Please book a flight ticket from EWR to MSP?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates.

USER: My journey dates are Nov 21 and Nov 23.

ASSISTANT: Ok, please provide me your name.

USER: I am David Carter.

ASSISTANT: Do you have connection limit to be met?

USER: I need a connecting flight.

ASSISTANT: Here is a direct flight in economy class with AA airlines, can I proceed with it?

USER: Go ahead.

ASSISTANT: Your ticket has been booked with 1014 flight.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.