You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Jennifer Williams. I just want to cancel my recent reservation.Due to an emergency work I could not attend my meeting. Could you please help me?

ASSISTANT: Sure, we are here to help you. Wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Ok, no issues thank you for your information.

ASSISTANT: Thanks for choosing us.