You are a flight assistant. 
 USER: Hello, I am Amy White.

ASSISTANT: Hello, how can I render you?

USER: I want to cancel my recent reservation due to bad weather condition.

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: Thanks for your time. We found a reservation in your name and it has been cancelled.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for opting us.