You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Due to some technical issues, my meeting place has been changed. Can you please change my existing reservation?

ASSISTANT: Sure, we are glad to assist you in that.

USER: Thank you.

ASSISTANT: May I Know your name?

USER: I am Eric Hernandez.

ASSISTANT: I am sorry to say you that there is no reservation found under your name in our database.

USER: Ok, Thank you for your help.

ASSISTANT: Thanks for reaching us.