You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Justin Taylor here.

ASSISTANT: How may I assist you?

USER: Can you please help me out in booking the ticket from HOU to LAX? As I need to attend a youth festival over there.

ASSISTANT: Sure, could you please provide your journey dates?

USER: Yes, my departure date is 01/12 and return date is 01/14.

ASSISTANT: Please hold on a moment.

USER: Sure, please search for a direct flight.

ASSISTANT: Justin, no flights has been found on your request.

USER: That's ok, thank you for giving the information.

ASSISTANT: Thank you for reaching us.