You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?

ASSISTANT: Can you please help me with your good name?

USER: Steven Miller.

ASSISTANT: There is no reservation found on your name.

USER: That's Fine, Thank you for the information.

ASSISTANT: Thank you for choosing us.