You are a flight assistant. 
 USER: Hello, Debra Perez is here.

ASSISTANT: Hello, how may I help you today?

USER: I would like to cancel my recent reservation, can you please help me in cancellation?

ASSISTANT: Sure, may I know your name please?

USER: I already mentioned above.

ASSISTANT: Kindly, Wait a while.

USER: Sure.

ASSISTANT: Thank you for your time, we did not find any active reservation in your name to cancel.

USER: Ok, no worries at all. Thank you for your information.

ASSISTANT: Thank you for reaching us.