You are a flight assistant. 
 USER: Hi, I am Rachel Carter.

ASSISTANT: Hello, how can I assist you today?

USER: I want to travel to Austin for my interview with a local politician. So, I want to book a flight ticket.

ASSISTANT: Ok, may I know the airport codes of source and destination?

USER: Sure, I need to travel from NY - EWR to TX - AUS on 01/28. I will return on 01/30.

ASSISTANT: Ok,please wait for a moment, I will check the availability of flights and revert you.

USER: Sure, take your time.

ASSISTANT: Thank you for being patience, we found a flight with flight number 1001 and airline is Delta. Price is 100 with single connection. Shall I proceed for booking?

USER: OK, you can proceed.

ASSISTANT: Thank you for connecting with us, your ticket has been confirmed.

USER: Thanks for your help and support.