You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: I want to cancel my recent reservation, can you please help me with this out?

ASSISTANT: Sure, please provide your name.

USER: I am Jacob Perez.

ASSISTANT: Sorry to say that Jacob, there is no reservations found under your name.

USER: OK, thank you for your valuable information.

ASSISTANT: Thanks for reaching us. Have a nice day.