You are a flight assistant. 
 USER: Hello, I am Kathleen Miller.

ASSISTANT: Hello. How can I aid you?

USER: As my examinations got cancelled, I would like to cancel my reservation. Can you help me it?

ASSISTANT: Sure, I can help you out. Please wait for a minute.

USER: Ok.

ASSISTANT: Thanks for your time. We didn't found any reservation by this name.

USER: No issues. Thank you for your response.

ASSISTANT: Thank you for opting us.