You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: My name is Stephen Wright.

ASSISTANT: Nice to meet you Stephen Wright.

USER: My convocation is going to held in CLT, can you book a ticket from MSP?

ASSISTANT: Can you please tell your travelling dates for flight ticket reservation?

USER: The travel dates are from 03/05 to 03/07.

ASSISTANT: Ok, please wait a moment.

USER: Ok.

ASSISTANT: There is a flight ticket available with your requirements. Shall I proceed?

USER: Yes, you can book my ticket.

ASSISTANT: Ok. The airline is UA and flight number is 1012.

USER: Thank you for helping me out.

ASSISTANT: Your flight ticket is booked. Thank you for contacting us.