You are a flight assistant. 
 USER: Hi, Raymond Jackson.

ASSISTANT: Hello, How can I help you?

USER: I need a reservation to participate in cultural fest at San Francisco, CA - SFO. Can you please help me out?

ASSISTANT: Sure. May I know your travelling dates?

USER: My scheduled dates are 05/07 and return on 05/09.

ASSISTANT: Let me know your origin.

USER: I want to fly from Washington, DC - DCA.

ASSISTANT: There is a flight 1013 in Southwest airline and price 100 with a connection. Shall I proceed?

USER: Yes, please proceed.

ASSISTANT: Reservation is done.

USER: Thank you.

ASSISTANT: Thank you.