You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you now for today?

USER: I want to abandon my recent reservation due to my office work, can you help me with cancellation please?

ASSISTANT: Sure, I will help you with that. May I know your name please?

USER: Myself Jerry Wilson.

ASSISTANT: Ok, please wait for a while.

USER: Take your own time.

ASSISTANT: Sorry Jeffrey, there is no reservation found on your name in our database.

USER: Oh! Maybe my assistant have canceled my reservation. Thank you for checking.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Welcome.