You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Myself Richard Jones.

ASSISTANT: Yes, Jones.

USER: Can you please help me in booking a flight ticket from CLT to LAX locations?

ASSISTANT: Please provide me your travel dates?

USER: My travelling dates are from 12/17 and 12/19.

ASSISTANT: Here is a direct flight with price limit of 200. Can I proceed with it?

USER: Can you please check for a flight with 1 connection?

ASSISTANT: Let me check again with your request. In my search with your request, no flight available in your route.

USER: It's ok.

ASSISTANT: Sorry for the trouble.

USER: Thank you for the information.

ASSISTANT: Thank you for reaching us.