You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Sure, I'm here to help you out in cancelling the flight ticket. Please provide me your name to check the reservation status.

USER: Sure, the ticket has been reserved on the name Sharon Evans.

ASSISTANT: Please allow me a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry Sharon Evans, there is no flight reservation by fetching your name in our database.

USER: That's ok, no problem. May be one of my friend has been cancelled it and I'm not aware of it, I will check my mails for more information.

ASSISTANT: Thank you for reaching us.

USER: Thank you.