You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I would like to cancel my recent reservation, will you help me with that?

ASSISTANT: Sure. May I know your name please?

USER: Thank you for accepting my request.

ASSISTANT: Just wait for a moment please.

USER: Myself Sarah Young.

ASSISTANT: Thanks for your patience. I did not find your flight reservation to cancel it.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thank you.