You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I have made a reservation earlier, due to some health problems I would like to cancel my recent reservation. Can you help with this?

ASSISTANT: Sure, can I have your name please?

USER: Sure, my name is Jeffrey Rodriguez.

ASSISTANT: Ok, please wait I will get back to you.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found with your given name.

USER: Ok, no issues.

ASSISTANT: Thanks for choosing us.

USER: Thanks for your service.