You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am planning for a trip, can you please help me to book a flight ticket?

ASSISTANT: Sure, may I know your travel details.

USER: I need to travel from CLT on 10/29. The destination details are DFW, the return was on 10/31.

ASSISTANT: Sure, may I know your name please?

USER: My name is Matthew Hill.

ASSISTANT: Hill, I have found a flight in Southwest airline, shall I proceed booking?

USER: Ok, please proceed to book the ticket.

ASSISTANT: Your flight is booked with a flight number 1017.

USER: Ok, thank you.

ASSISTANT: Thank you for reaching us.