You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Alexander Lopez. I want to book a ticket from Austin to New York to meet my mother. Can you book a ticket on 01/12?

ASSISTANT: Sure, may I know your journey points?

USER: Journey points are from AUS to JFK.

ASSISTANT: May I know your return date?

USER: I want to return on 01/14.

ASSISTANT: Do you have any preferences?

USER: I need connecting flight.

ASSISTANT:  We found a connecting flight UA with flight number 1012 and fare is 100.

USER: Your can book it.

ASSISTANT: Your booking is confirmed.

USER: Thank you for booking my ticket.

ASSISTANT: Thank you for availing us.