You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: I want to travel from IAH to LGA. Can you help me to book a flight ticket?

ASSISTANT: Sure, can you please let me know your trip dates?

USER: I want to fly in the flight on Aug 18 and Aug 20.

ASSISTANT: Would you like to fly with connecting flight or direct flight?

USER: I want to travel in a connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No.

ASSISTANT: May I know your name for the documentation process?

USER: Kenneth Roberts.

ASSISTANT: Thanks for sharing your details, we are unable to provide flight in between your journey routes.

USER: That's ok. Anyways, thank you.

ASSISTANT: Thank you for reaching us.