You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I made a reservation earlier to attend a meeting, but due to some issues the meeting was cancelled. Can you please cancel my reservation?

ASSISTANT: Sure, may I know your name please to proceed further?

USER: My name is Edward Martin.

ASSISTANT: Ok, please stand by.

USER: Ok.

ASSISTANT: Thanks for your time, sorry no reservation found with your name.

USER: Ok, no issue. Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.