You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Pamela Mitchell.

ASSISTANT: Yes, Pamela.

USER: I am planning to book a ticket from CLT to meet my family. Can you please help me out?

ASSISTANT: Sure, I will help you out. Please provide me your destination.

USER: I would like to travel on 06/10 and return back on 06/12.

ASSISTANT: Share me your destination please?

USER: My destination code is DCA.

ASSISTANT: Here is a flight with 1 connection and price is 100. Can I proceed with it?

USER: Yes, you can proceed the booking.

ASSISTANT: Your ticket has been booked with 1020 flight in AA airlines.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.