You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I'm Michelle Brown. I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from PHL?

ASSISTANT: May I know your trip dates?

USER: Sure, I would like to take off on 01/20 and return back on 01/22.

ASSISTANT: Please wait for a moment.

USER: Ok, but please make sure that the connection limit is 0.

ASSISTANT: Sorry, there is no flight found with your details.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Most welcome.