You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello. How can I serve you?

USER: Please provide a ticket to Oakland, CA-OAK from Phoenix, AZ-PHX, for science festival.

ASSISTANT: Sure. May I know your travelling dates?

USER: Departure is by 03/08 and 03/10 is return date.

ASSISTANT: Let me know your name.

USER: I am Benjamin Hernandez.

ASSISTANT: There is a flight 1020 in JetBlue airline and price 100 with a connection. Shall I proceed?

USER: Please book a ticket.

ASSISTANT: Ok, reservation is done.

USER: Thanks.