You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Brenda Martinez here.

ASSISTANT: How could I support you?

USER: Could you please help me in booking a flight ticket from PHX to SFO?

ASSISTANT: May I know your travelling dates please?

USER: My trip dates are 10/01 - 10/03.

ASSISTANT: Do you need any connecting flight or direct flight?

USER: I need a single connection.

ASSISTANT: We found a flight with an airline Southwest of flight 1012 in an economy class. Can I proceed with the booking?

USER: Please reserve.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you.