You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Nancy Adams.

ASSISTANT: Welcome to flight ticket booking agency. How can I assist you at this moment?

USER: I would like to book a ticket from OAK to AUS, can you please help me out?

ASSISTANT: Sure Nancy Adams, I will help you with that. Can I have your travel dates please?

USER: I am travelling on these dates 12/28 and 12/30.

ASSISTANT: Ok Nancy Adams, please wait a moment to check flight availability in your route.

USER: Sure.

ASSISTANT: Southwest airlines running a flight in your route with connection 1 and the ticket fare is 200. Is it ok for you?

USER: Ok, you can proceed.

ASSISTANT: Ok Nancy Adams, your ticket booking has done and the flight number is 1007.

USER: Thank you for your services.

ASSISTANT: Thank you for choosing us, have a great journey.