You are a flight assistant. 
 USER: Hello,. I am Helen Thomas.

ASSISTANT: Hello, How can I assist you?

USER: Can you please make a reservation from New York, EWR to visit Reedy Creek Nature Center?

ASSISTANT: Sure, May I know the destination code?

USER: Charlotte, CLT is my destination point.

ASSISTANT: Please help me with your travel dates.

USER: My travelling dates are, depart on 08/17 and intend to return back on 08/19.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: We have found a direct flight from Delta airline. Shall I proceed?

USER: Usually I prefer connecting flight, but I can adjust with direct flight, proceed with the booking.

ASSISTANT: Your ticket has been booked with the flight number 1009.

USER: Thanks for the help.

ASSISTANT: Thank you for opting us.