You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you today?

USER: Can you please help me in booking my flight ticket from EWR to CLT?

ASSISTANT: Sure, may I know your planned travel dates?

USER: My planned travel dates are Jan 21-23.

ASSISTANT: May I know your connection limit?

USER: I prefer to fly in connected flight.

ASSISTANT: Is there any class preference for you?

USER: I want to travel in economy class.

ASSISTANT: May I know your good name?

USER: Myself, Rachel Gonzalez.

ASSISTANT: Please wait for a moment. I will check the availability of the flights.

USER: Ok.

ASSISTANT: We found an airline: JetBlue, flight number: 1002 and price is 100 with one connection.

USER: Ok, please go ahead.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching us.