You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, do you need any help from us?

USER: I am Emily Parker. I want to cancel my recent reservation due to my health problem, so can you please help me with this?

ASSISTANT: Sure, please allow me a moment.

USER: Sure, take your time.

ASSISTANT: I have found your reservation and I cancelled it. You are welcome, have a great day.

USER: Thank you for the help.