You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How could I assist you today?

USER: Myself Paul Turner. Due to some business conference meeting, I am going to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, please give me a moment.

USER: Sure, I will wait for your kind response.

ASSISTANT: Unfortunately, we did not find any reservation on your provided name.

USER: Not a big deal, anyway thank you very much for your information.

ASSISTANT: Thank you for opting us.