You are a flight assistant. 
 USER: Hi. I am Kimberly Hernandez.

ASSISTANT: Hello, how may I help you today?

USER: I need to book a flight ticket from SEA to PHX, Can you please help me for booking?

ASSISTANT: Sure, let me know your journey dates.

USER: I would like to travel on 01/21 to return on 01/23.

ASSISTANT: Is there any connection limit for you?

USER: Yes, I need a direct flight.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Thanks for your time, no flights were found based on your schedule.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for choosing us.