You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you today?

USER: I want to cancel my reservation due to bad weather condition at my town.

ASSISTANT: Okay, please wait for a while.

USER: Ok.

ASSISTANT: Let me know your name please?

USER: I am Daniel King.

ASSISTANT: Thank you. There is no reservation found on your name.

USER: Thank you for your service.

ASSISTANT: Thank you for choosing us.