You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How may I aid you?

USER: Can you cancel my reservation by the name Nancy Scott?

ASSISTANT: Sure. Please wait a minute, I will revert to you.

USER: Sure.

ASSISTANT: Thanks for your time. No reservation was found on your name.

USER: Ok, No problem.

ASSISTANT: Thank you for choosing us.

USER: Thank you.