You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you?

USER: I want to make a reservation from MCO to PHX, can you please help me to book a ticket?

ASSISTANT: Sure, can you share your journey dates?

USER: My travelling dates are on Aug 12 and Aug 14.

ASSISTANT: Do you have any preferences?

USER: I want a connecting flight.

ASSISTANT: May I know your name?

USER: My name is Dorothy Hill.

ASSISTANT: There is a connecting flight with number 1009 in airline JetBlue, the fare is 100 in economy class. Can I book it?

USER: You can proceed.

ASSISTANT: Your ticket is booked, the depart time is 11:00 hours and return time is 8:00 hours.

USER: Thank you.

ASSISTANT: Thank you for reaching us.