You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER:  I am Brenda Jackson.

ASSISTANT: How can I help you today?

USER: I want to book a ticket from JFK to HOU to attend seminar, can you help me in booking?

ASSISTANT: Sure, I am here to help you in booking. Can you please share your travel dates?

USER: I am departing on 05/04 and return on 05/06.

ASSISTANT: Please wait a moment.

USER: Sure.

ASSISTANT: Here, I found a direct flight for you and it costs you 100. Shall I proceed?

USER: Please proceed for booking.

ASSISTANT: Your booking is done with flight 1020 and airline is AA.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.