You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Can you cancel my recent reservation?

ASSISTANT: Sure, to cancel my ticket may I Know your name?

USER: My name is Robert Edwards.

ASSISTANT: Please give me a moment, I will check with the reservation and revert to you.

USER: Sure.

ASSISTANT: We are sorry to inform, there is no reservation found with your given name.

USER: Ok, No issues.

ASSISTANT: Thank you for choosing us.

USER: Thank you.