You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I would like to book a flight ticket from CLT to IAH, can you help me with that?

ASSISTANT: Sure, I am here to help you. Can you please provide your journey dates?

USER: My travel dates are 01/23 and 01/25.

ASSISTANT: Do you have any connection limit preference for this trip?

USER: I need a connecting flight.

ASSISTANT: Do you have any other specifications for this trip?

USER: No.

ASSISTANT: May I know your good name please?

USER: I am Edward Thomas.

ASSISTANT: Delta Airlines is providing connecting flight on this route with a ticket fare of 200 and flight departs at 12:00PM and arrives at 10:00AM, shall I book your ticket in this flight?

USER: Yes, proceed.

ASSISTANT: Edward Thomas, your ticket is booked in economy class of flight number 1018.

USER: Thank you for your service.

ASSISTANT: You are welcome and have a safe journey.