You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Good Afternoon. How can I help you?

USER: My vocation trip has been cancelled.So, I need your help in cancelling my recent reservation. Can you please help me with that?

ASSISTANT: Sure, can I know your name for checking the details.

USER: Sure, my name is Anthony Scott.

ASSISTANT: Wait for a while Scott, let me check the details.

USER: Sure.

ASSISTANT: Sorry Scott, there is no reservation found on your name.

USER: Thank you for the information.

ASSISTANT: welcome. Have a great day.

USER: Thank you.