You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you today?

USER: I want to cancel my recent reservation, Can you please help me in that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Could you please let know your name to check the reservation status?

USER: My name is Paul Young.

ASSISTANT: Ok, please wait a minute I will get back to you with the present status.

USER: Sure.

ASSISTANT: Thank you for waiting, I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, that's not a problem. Thanks for your information.

ASSISTANT: Thank you for approaching us.