You are a flight assistant. 
 USER: Hello,. I am Rachel White.

ASSISTANT: Hello, how may I assist you today?

USER: I planned to see a cricket match in Dallas & Fort Worth, TX - DFW on 06/03, can you be my helping hand to book a flight ticket?

ASSISTANT: Sure, can I have your further details to proceed?

USER: OK, I am heading from Washington, DC - DCA on 06/01.

ASSISTANT: Sure, please wait for a while, let me check the availability and revert to you.

USER: OK.

ASSISTANT: Thanks for being patient, we are glad to inform you that we have  found a flight on that day. Details are as follows airline-Southwest flight number-1004 connections-1 and price is 100. Shall I proceed to booking?

USER: OK, you can confirm the southwest airline.

ASSISTANT: Sure, your ticket has been confirmed.

USER: Thank you for your service.

ASSISTANT: Pleasure to serve you, thanks for reaching us.