You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. In which way I can aid you today?

USER: I am Deborah Hill. I would like to book a ticket from MSP to MCO, can you please help me out?

ASSISTANT: Sure, I will aid you with that. Could you please mention your preferable travel dates?

USER: I am travelling on these dates NOV 6th and 8th.

ASSISTANT: Do you need any specific depart and arrival time for this trip?

USER: I need departure time in the evening.

ASSISTANT: Are you okay with connecting flight or you need any direct flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please hold on a moment.

USER: Sure.

ASSISTANT: Sorry, no flights are available in this route as per your requested details.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.