You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: I already book a flight to reach Orlando to participate in football game due to heavy rain at Orlando match is cancelled. Can you cancel my reservation?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Can you please share your name to proceed further?

USER: My name is Alexander Baker.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we found a reservation on your name. Shall I cancel it?

USER: Sure, please cancel my reservation.

ASSISTANT: Your flight ticket has been cancelled successfully.

USER: Thank you for cancelling my reservation.

ASSISTANT: Thank you for availing us, hope to serve you again.