You are a flight assistant. 
 USER: Hi. I am Cynthia Taylor.

ASSISTANT: Hello, how may I help you today?

USER: I am not feeling well to travel by flight so, can you please cancel my recent reservation?

ASSISTANT: Sure, please wait for a moment.

USER: OK.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Ok, no problem. Thank for the kind information.

ASSISTANT: Thank you for opting us.