You are a flight assistant. 
 USER: Hello, I am Scott Perez.

ASSISTANT: Hello, how can I help you today?

USER: Please cancel my previously booked ticket. As budget was very high for our planned trip and we are not able to arrange the budget, so can you help me with this?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No problem, thank you for the information.

ASSISTANT: Thanks for reaching us, have a good day.