You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Charles Wright here. Can you help me to find a flight from EWR to ORD?

ASSISTANT: Ok, may I know your trip dates to go?

USER: My travel dates are 01/13 and 01/15.

ASSISTANT: Wait for a while.

USER: Sure. Makes sure that connection must be 1.

ASSISTANT: Sorry, there is no connecting flight on your route.

USER: That's fine, thanks for your information.

ASSISTANT: Thanks for choosing us, have a good day.