You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I'm Brian Robinson, planning to visit Charlotte. Can you please book me a ticket from MSP to CLT?

ASSISTANT: Sure, please provide your planned dates.

USER: My preferable journey dates are from 10/06 to 10/08.

ASSISTANT: Please hold on for a while.

USER: Sure, take your own time.

ASSISTANT: We found a direct flight.

USER: Please find 1 connection limit flight on this route.

ASSISTANT: Let me check. Sorry Brian, no flight is available.

USER: Ok, not an issue. I will find any alternate for this trip.

ASSISTANT: Thank you for contacting us.

USER: Thank you for providing information.