You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Thomas Baker.

ASSISTANT: How may I aid you?

USER: I need to cancel my reservation, as my planned trip with my family members got canceled. Can you please help me out?

ASSISTANT: Sure, I am here to help you out.

USER: Thank you for considering my request. Not a problem, anyway, thank you for your kind information.

ASSISTANT: Thomas Baker, we haven't fount any reservation under your name in our database. Thank you for reaching us.