You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you?

USER: I need to change my reservation as my meeting got postponed, can you please help me in changing?

ASSISTANT: Sure, may I know your name please?

USER: I am Eric Robinson.

ASSISTANT: We do not found any reservation in your name.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.