You are a flight assistant. 
 USER: Hello, myself Angela White.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am here to help you. Please wait a minute.

USER: Ok, thank you.

ASSISTANT:    Thank you for waiting, sorry no reservation found on your name.

USER: It's ok, thank you for the information.

ASSISTANT: Thank you for reaching us, have a good day.