You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Due to some personal work, I want to cancel my recent reservation. Can you please help me with this?

ASSISTANT: Sure, kindly mention your name.

USER: Sure, I am Dennis Hernandez.

ASSISTANT: Ok, please wait for a while and I will check the reservation on your name.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found on your name.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for choosing us.