You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my reservation, As I need to stay back on my home due to heavy rainfall from couple of days. Can you help me with that?

ASSISTANT: Sure.

USER: Thank you.

ASSISTANT: May I know your name to proceed further?

USER: Lisa Parker, is my name.

ASSISTANT: Please, wait for a minute.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, I think it does not reserved here. Anyway, thanks for your information.

ASSISTANT: Thank you for availing us.