You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. Can I assist you?

USER: My name is Larry Thompson. My health is upset and I wish to cancel my reservation. Please help me in cancelling my reservation.

ASSISTANT: Larry Thompson, I'm feeling bad for your health, let me check once. I didn't get any reservations by your name.

USER: That's ok.

ASSISTANT: Thanks for contacting us.

USER: Thanks for your information.

ASSISTANT: Get well soon.