You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, How can I provide service to you?

USER: As my visit to Flower festival got postponed, I want to cancel my recent reservation.

ASSISTANT: Sure, I will help you with that. To proceed further can I know your good name please?

USER: I am Mary white.

ASSISTANT: Ok, please wait a while.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: Ok, no problem. Thank you for the information.

ASSISTANT: Thank you for opting us, Have a great day.