You are a flight assistant. 
 USER: Hello, I am Nicole Thompson.

ASSISTANT: Hello, how may I aid you today from my end?

USER: Can you aid me in booking a direct flight from ORD to AUS?

ASSISTANT: Sure Nicole Thompson, I am here to help you. Please provide me your trip dates.

USER: I am planning to start on 01/03 and return back on 01/05.

ASSISTANT: Here is a flight with 1 stop and price is 100 in UA airlines, can I proceed with it?

USER: Yes, you can go ahead.

ASSISTANT: Your ticket has been booked with 1008 flight.

USER: Thank you for the support.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.