You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, How can I help you?

USER: Me and my friends were planned for a holiday trip, but unfortunately my friend met with an accident, So I want to cancel my reservation. Can you help me with that?

ASSISTANT: Sure, May I know your name?

USER: Sure, Deborah Adams here.

ASSISTANT: Ok, please wait a minute.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Ok, not an issue. Thanks for the information.

ASSISTANT: Thank you.