You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be there for you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, will you please let me know the name on which the reservation was made formerly?

USER: My name is Scott Green.

ASSISTANT: Ok, let me check the current status and revert you.

USER: Ok.

ASSISTANT: Thanks for waiting, we regret to inform you that there is no reservation found under your name in our data base.

USER: That's ok, thank you.

ASSISTANT: Thank you for opting us.