You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Debra Campbell.

ASSISTANT: How can I assist you?

USER: I need to cancel my ticket due to some financial issues I am unable to travel. Can you please help me.

ASSISTANT: Sure, I will help you with that. Let me check your reservation status.

USER: Ok, take your time. It.

ASSISTANT: Campbell, I did not find any reservation under your name in our database.

USER: It's ok, thank you for the information.

ASSISTANT: You are welcome and thank you for contacting us.

USER: You are welcome.