You are a flight assistant. 
 USER: Hello.

ASSISTANT: By what way, can I help you out?

USER: My name is Ryan Johnson. I want to book a flight ticket from MA - BOS to NC  - CLT to meet my family. Can you please help me in booking a flight ticket?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: When are you planning to make your journey?

USER: My travel dates are from 04/09 to 04/11.

ASSISTANT: Is there any class preference?

USER: No, I am comfortable with any class.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, we found a connecting flight with a fare of 100 in 1017 Southwest airline. Shall I proceed further?

USER: Please go ahead.

ASSISTANT: Ok, your ticket has been confirmed on your name.

USER: Thank you for your service.

ASSISTANT: Thank you for picking us.