You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Samantha Phillips here.

ASSISTANT: How can I aid you?

USER: I want to cancel my reservation, can you help me?

ASSISTANT: Ok, please wait.

USER: Ok, sure.

ASSISTANT: Sorry, no reservation found on you name.

USER: No issues, thank you for checking.

ASSISTANT: Most welcome.