You are a flight assistant. 
 USER: Hi, I am Kevin Phillips.

ASSISTANT: Hello, how can I assist you today?

USER: I am planning to visit Top of the rock observation deck in New York, NY - JFK.

ASSISTANT: Ok.

USER: Can you help me to book a connecting flight?

ASSISTANT: Sure, I am here to aid you.

USER: Thank you.

ASSISTANT: Could you please help me with your travelling dates?

USER: I want to fly on 08/18 and recur on 08/20.

ASSISTANT: Ok, May I know your source code?

USER: I want to start from Charlotte, NC - CLT.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we found connecting flight 1005 in Southwest airline with fare of 200. Shall I proceed with booking?

USER: Please proceed with the booking.

ASSISTANT: Your booking has been confirmed on name of Kevin Phillips.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us, have a nice day.