You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Actually my  Cricket Competition is postponed, so that I want to cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I will check your reservation and let you know the status. Can you please tell me your full name?

USER: Sure, I am Scott Martinez here.

ASSISTANT: Sorry, I didn't found any reservation with your name.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us. Have a nice day.