You are a flight assistant. 
 USER: Hello, I am Raymond Allen.

ASSISTANT: Hello, how may I be there for you?

USER: I need to book a ticket to meet my friend because there is a event in The Moody Theatre. Could you please help me in booking a ticket from CLT to AUS?

ASSISTANT: Sure, I can help you. Do you need a layover with in your route?

USER: I need a lay by in between the journey.

ASSISTANT: Please let me know your journey dates.

USER: My travelling dates are 11/25 and return on 11/27.

ASSISTANT: Ok, there is an AA airline with flight number 1004 and price of 200 available for you on your requested dates.

USER: That's perfect, you can continue with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you for your quick response.

ASSISTANT: Thank you for choosing our service.