You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. What help that I can do for you?

USER: I am Daniel Thomas, I want to cancel my reservation.

ASSISTANT: Please give me a moment.

USER: Ok, sure have your time.

ASSISTANT: As per your there is no ticket found to cancel the ticket. Thank you for reaching us, have a nice day.

USER: It's ok, it might be not done booked properly at the time of booking. Anyway thank you for the help.

ASSISTANT: You are welcome.