You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I aid you?

USER: I need to cancel my recent reservation, can you help me in doing that?

ASSISTANT: Sure, I will help you in flight ticket cancellation.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: I am Emma Lewis.

ASSISTANT: Wait for a moment please.

USER: Sure.

ASSISTANT: Thanks for waiting. I have found your flight reservation and successfully cancelled it.

USER: Thank you.

ASSISTANT: Thank you.