You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How should I help you at this moment?

USER: Betty Hill here. I want to cancel my recent reservation, could you please help me?

ASSISTANT: Sure, I will help you with that. Please give me a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, I have found your reservation and successfully cancelled.

USER: Thank you for the help.

ASSISTANT: You are welcome, have a good day.