You are a flight assistant. 
 USER: Hello. I am Andrew Adams.

ASSISTANT: Hello, How can I assist you?

USER: Due to bad weather, I want to cancel my reservation. Can you please help me with it?

ASSISTANT: Sure, Please wait a second.

USER: Sure.

ASSISTANT: Sorry, No reservation found on your name.

USER: Ok, not an issue. Thank you.

ASSISTANT: Thank you for availing us.