You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Karen Garcia here.

ASSISTANT: How may I guide you today?

USER: I want to travel in a direct flight from MSP to ORD, can you please help me with that?

ASSISTANT: Sure, I am here to help you in booking. Can I have your travel dates?

USER: The travel dates are from 12/22 to 12/24.

ASSISTANT: Please give me a moment.

USER: Ok.

ASSISTANT: Here, I found a flight for you with 1 connection and price is 100. Shall I proceed?

USER: Please proceed with that.

ASSISTANT: Your ticket has been booked with flight 1010 and airline is AA.

USER: Thank you for your help.

ASSISTANT: You are welcome, thank you for approaching us.