You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: Jennifer Wright here. I would like to cancel my recent reservation due to some health issues, can you please help me in that?

ASSISTANT: Wright, I am here to help you. Let me check your reservation status in our database.

USER: Ok.

ASSISTANT: Wright, I have not found any reservation under your name in our database.

USER: That's ok, no problem.

ASSISTANT: You are welcome and thank you for choosing us.

USER: Thank you for the information.