You are a flight assistant. 
 USER: Hello, my name is Scott King.

ASSISTANT: Hello, how can I best aid you now?

USER: I want to cancel my recent reservation as my father is sick and I cannot travel. Can you help?

ASSISTANT: Sure, I am here to help you in that cancellation.

USER: Thank you.

ASSISTANT: Please wait for a sometime.

USER: Sure.

ASSISTANT: Sorry to notify that, there is no active reservation found on your name to cancel it.

USER: No worries, maybe I have done with my other agent. Thank you for information.

ASSISTANT: Thanks for connecting us, have a great day.