You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my reservation due to my friends are not in a position to meet me in my favourite location so please help me with that.

ASSISTANT: Sure, may I know your name?

USER: Sure, please check reservation with my name Joseph Wright.

ASSISTANT: Please wait a minute.

USER: Sure, take your time.

ASSISTANT: There is no reservation found under your name.

USER: Oh! May be booking has not done properly. Anyway, thank you for your time.

ASSISTANT: Most welcome.