You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today?

USER: I am looking for a normal-cost airline flight ticket from ORD to CLT, can you please help me?

ASSISTANT: Sure, may I know your trip dates please?

USER: I want to start on July 21st and will return on July 23rd in the evening.

ASSISTANT: Do you have any specifications?

USER: I am looking for a connecting flight.

ASSISTANT: May I know your name please?

USER: My name is Raymond Jones.

ASSISTANT: Ok, we found connecting flight 1029 in American Airlines with fare of 200. Shall I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your flight ticket has been booked.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.