You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, Good Morning.

USER: My name is Eric White.

ASSISTANT: How may I guide you?

USER: I want to travel from OAK to AUS.

ASSISTANT: can I know your preferable dates?

USER: My preferable dates are from 11/08 to 11/10.

ASSISTANT: I found a flight 1020 of Delta airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your time.

ASSISTANT: Thank you.