You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: I am Joshua Hill. I want to cancel my reservation, as my schedule got cancelled, can you help me in it?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.