You are a flight assistant. 
 USER: Hi. I am Cynthia Mitchell.

ASSISTANT: Hello, how may I assist you today?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination. Can you help me?

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you.

ASSISTANT: Sorry Cynthia, there is no reservation found as per your name to cancel your reservation.

USER: Thank you for the information.