You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am Ruth Edwards, want to travel from PHL to ATL. Please help me in booking my ticket.

ASSISTANT: May I know your travelling dates?

USER: My travelling dates are from 02/18 to 02/20.

ASSISTANT: Can you please mention your journey timings?

USER: My return time will be in the afternoon.

ASSISTANT: Do you need connecting flight?

USER: I need a direct flight.

ASSISTANT: Sorry, no flights found on your route.

USER: It's ok, thank you for your help.

ASSISTANT: Thank you for reaching us.