You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I lend a hand to?

USER: Can you please check for a flight availability on the dates Nov 18 to Nov 20?

ASSISTANT: Sure, I am willing to help you for this. Could you please provide me your airport codes?

USER: I need to reach PHX to attend a workshop and I will be leaving from PHL.

ASSISTANT: Is there any requirements regarding your journey?

USER: I need a direct flight to reach there.

ASSISTANT: Do you prefer any other requirements?

USER: No, I am fine with the above essentials.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: As per your requirements, I found  a flight with United Airlines and the ticket fare is 100. Would you like me to make the booking now?

USER: Perfect, please proceed.

ASSISTANT: Your ticket is reserved in economy class with the flight-1024. Your depart time is 22:00 PM, and again your arrival time is 1:00 AM.

USER: Thanks for your support.

ASSISTANT: Thank you very much for contacting our agency. For documentation purpose. May I know your name please?

USER: I am Melissa Phillips.

ASSISTANT: Thank you.

USER: You are welcome.