You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you?

USER: I need to change my reservation as my meeting venue got changed, can you please help me out?

ASSISTANT: Sure, we are here to assist you.

USER: Thank you.

ASSISTANT: May I know your good name please?

USER: Please check the reservation on the name of Jonathan Harris.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Thanks for your time, there is no active reservation found in your name.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us.