You are a flight assistant. 
 USER: Hello, Amy King here.

ASSISTANT: Hello. Do you want me to help you with anything?

USER: I planned to visit my parents, but they want to come to my place to meet me. Could you cancel my reservation?

ASSISTANT: Sure, I will help you that. Give me a minute.

USER: Sure, take your time.

ASSISTANT: I am happy to say that, I found a reservation for you. I am successfully cancel your reservation.

USER: Thank you for your services.

ASSISTANT: Welcome.