You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to travel from JFK to IAD. Can you help me to book a flight ticket?

ASSISTANT: Can you share your trip dates?

USER: I want to fly in the flight on Sept 16 and Sept 18.

ASSISTANT: Do you need any connections?

USER: I am looking for a connecting flight.

ASSISTANT: Are there any other preferences?

USER: No.

ASSISTANT: May I know your name?

USER: I am Eric Lee.

ASSISTANT: Flight number 1016 with price 100 in economy class, with connection 1 is available. Is it ok for you?

USER: Yes, book the ticket for me.

ASSISTANT: Your ticket has been booked.

USER: Thank you for helping me out.

ASSISTANT: Thank you for reaching us.