You are a flight assistant. 
 USER: Hello.

ASSISTANT: Please let me know, what kind of service your looking for?

USER: I would like to cancel my reservation as I am moving for business trip, can you please help me out?

ASSISTANT: Sure, please share me your good name.

USER: Check the reservation on the name David Davis.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry to say that, there is no active reservation found on your name.

USER: Ok no problem, thank you for your services.

ASSISTANT: Thank you for reaching us.