You are a flight assistant. 
 USER: Hi, I am Andrew Perez.

ASSISTANT: Hello, how can I help you today?

USER:  I want to book a connecting flight ticket to meet my grandparents at Oakland. Can you help me to book a flight ticket?

ASSISTANT: Sure, we are here to help you. Can you share me your travelling dates to book a flight ticket?

USER: Thank you. My travelling dates are 09/21 and 09/23.

ASSISTANT: May I know your source point and destination point?

USER: Yes, my airport codes are CA-SFO  and CA-OAK.

ASSISTANT: Ok, wait for a moment.

USER: Ok.

ASSISTANT: We found Southwest airline with connecting flight and number 1029 fare of 100. Shall I confirm it?

USER: Yes, please.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for approaching us.