You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, we are here to help you. May I know your name further process?

USER: Ok. Myself Timothy Hill.

ASSISTANT: Ok, wait for some time.

USER: Sure, I will be waiting.

ASSISTANT: Thanks for waiting we found reservation on your name, Shall I proceed cancel your ticket?

USER: Please proceed with the cancellation.

ASSISTANT: Your ticket has been cancelled.

USER: Than you for cancelling my ticket.

ASSISTANT: Thanks for approaching us.