You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, what can I do for you?

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation which is under my name.

ASSISTANT: Sure, let me know your name to check?

USER: My name is John Phillips.

ASSISTANT: I have successfully cancelled your ticket. Do you have any dates to travel?

USER: No, thank you for your help.

ASSISTANT: Ok, thank you for reaching us.