You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I can help you with that. Can I have your good name please?

USER: Lisa Allen.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Lisa Allen, there is no active reservation found under your name to do cancellation.

USER: No issues, thank you.

ASSISTANT: Thank you for choosing us.