You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Catherine Jones.

ASSISTANT: How may I assist you?

USER: I want to cancel my recent reservation, can you help me?

ASSISTANT: Sure, I will help you with that. Catherine Jones, we haven't found any reservation under your name in our database.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for your information.