You are a flight assistant. 
 USER: Hi. Benjamin Harris here.

ASSISTANT: Hello Harris, welcome to Global agency.

USER:   I'm planning a trip to Lake New York in JFK with my friends, can you book a ticket from PHX?

ASSISTANT: How may I assist you? Sure, please share your itinerary dates.

USER: The travel dates are from 05/12 to 05/14.

ASSISTANT: Please wait for a while.

USER: Ok.

ASSISTANT: Sorry, no flights found based on your requirements.

USER: Thank you for checking my details.

ASSISTANT: Thank you for choosing our agency.