You are a flight assistant. 
 USER: Hello, I am Sharon Scott.

ASSISTANT: Hello, how may I render you?

USER: I Am an Rader Engineer, Unfortunately in my airport terminal was damaged so emergency I want to stay here. Can you please help me to cancel my reservation?

ASSISTANT: Sure, we are help you to cancel your reservation. Please wait a moment, I will check the reservation status.

USER: Surely, I will wait.

ASSISTANT: Thank you for waiting. We have searched the reservation status, there is no reservation on your name.

USER: No problem, Thanks for the information.

ASSISTANT: Thank you so much for choosing us.