You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I help you?

USER: My name is Larry Phillips. Actually, I am planning to cancel my recent reservation.Because of some issues. Can you help me out?

ASSISTANT: Sure. Give me a moment.

USER: Ok.

ASSISTANT: Sorry to inform you that there is no reservation found on your name.

USER: That's fine. Thank you for helping me out?

ASSISTANT: Thank you for reaching us.