You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Joseph Wright.

ASSISTANT: How can I help you?

USER: I am planning to book a ticket from DFW to PHX. Can you please help me out?

ASSISTANT: Yes, can you tell me your travel dates?

USER: I would like to travel on 08/31 and return back on 09/02.

ASSISTANT: Give me a moment.

USER: Sure.

ASSISTANT: I have found a flight ticket with a price of 200 and 1 connecting flight.

USER: That's fine. Please proceed the booking.

ASSISTANT: Ok, your ticket is booked.

USER: Thank you for your service.

ASSISTANT: Thank you for reaching our agency.