You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you today?

USER: Me and my family members are planning to go for a trip to Denver DEN, can you help me with booking?

ASSISTANT: Sure, could you please mention your journey dates?

USER: 01/24 and 01/26 are my travelling dates.

ASSISTANT: Ok, from which airport would like to board?

USER: My takeoff airport code is JFK.

ASSISTANT: Are you comfortable with direct flight?

USER: No, do not proceed.

ASSISTANT: To proceed further, may I have your name please?

USER: I am Carol Thompson. Thank you.

ASSISTANT: Thank you for choosing us.