You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, how can I help you?

USER: I am Kathleen Hall, I want to cancel my recent reservation due to bad weather. Can you help me?

ASSISTANT: Ok. Please wait for a moment, I will check your reservation.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you for opting us.