You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I be your helping hand?

USER: I am planning to go for a phoenix hot air balloon ride on this weekend with my friends.

ASSISTANT: Ok.

USER: So, could you please help me in making my reservation?

ASSISTANT: Sure. Let me know your airport codes for booking a ticket.

USER: Sure, my departure airport is Washington DC - DCA.

ASSISTANT: Ok.

USER: And my destination airport code is Phoenix, AZ - PHX.

ASSISTANT: What is your travelling dates?

USER: My travelling dates would be on 12/12 to 12/14.

ASSISTANT: Please standby, mean while let me know your name please.

USER: Ok, Rachel Smith is my name.

ASSISTANT: Thanks for your time.

USER: OK.

ASSISTANT: You have 1025 flight with 1 connection of price 200 with AA airline that matches with your information. Is it comfortable to you?

USER: Yes, I am comfortable with this.

ASSISTANT: Your ticket was booked with the name of Rachel Smith.

USER: Ok, thank you so much for being my helping hand.

ASSISTANT: Thank you for choosing us. Have a nice journey.