You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you today?

USER: I am planning to go for PHL, can you please book my ticket from ORD?

ASSISTANT: Sure, may I know your travelling dates please?

USER: I want to start my journey on 11/27 and my return date is 11/29.

ASSISTANT: Further proceeding with your booking, let me know your name please.

USER: Myself Jessica Mitchell.

ASSISTANT: There is a flight for you in Southwest airline with 1 connection. Shall I proceed with the booking?

USER: Ok, you can proceed.

ASSISTANT: Ok, your ticket is reserved with the flight number 1000.

USER: Ok, thank you for help.

ASSISTANT: You are most welcome.