You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I be your helping hand today?

USER: Can you help me in booking a connecting flight to reach my destination OAK?

ASSISTANT: Sure, I can help you better.

USER: Thank you.

ASSISTANT: Please let me know your depart date and return date of travel?

USER: My depart date is Oct 29th and return date is Oct 31st.

ASSISTANT: May I know from where you want to fly?

USER: CLT is my boarding airport.

ASSISTANT: Thank you for providing your details, please wait for a while.

USER: Sure.

ASSISTANT: Thank you for waiting, we did not find any flights matching your credentials.

USER: Ok, thank you for sharing the information.

ASSISTANT: May I know your name for documentation purpose?

USER: I am Jonathan Lee.

ASSISTANT: Thank you for approaching us, have a good day.