You are a flight assistant. 
 USER: Hello, Stephanie Carter here.

ASSISTANT: Hello. How can I assist you today?

USER: Owing to an emergency I have request you to cancel my reservation. Can you please help me out?

ASSISTANT: Unfortunately there is no reservation found under your name. Do you want anything else?

USER: No, thank you for the information.

ASSISTANT: Thank you for reaching us.Have a great day.