You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I be there for you?

USER: I need to cancel my recent reservation, can you please help me?

ASSISTANT: Sure, Will you please let me know on what name the reservation was made formerly?

USER: Myself Pamela White.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, we could not find any reservation active by the name you provided.

USER: That's ok, thank you for searching my details.

ASSISTANT: Thank you for consulting us.