You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Ashley Brown.

ASSISTANT: How can I help you?

USER: Due to some conference meeting, I am willing to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I will help you. Please wait a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Thanks for waiting, there is no active reservation on your name.

USER: Not a big deal, anyway thank you very much for your service.

ASSISTANT: Thank you.