You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Ronald Thompson.

ASSISTANT: How can I aid you, Ronald?

USER: I am planning for conducting an event regarding women empowerment at IAH, can you look if any tickets available from BOS?

ASSISTANT: That's great! can I know your preferable dates for travelling?

USER: Sure, I would like to go on 11/25 and return on 11/27.

ASSISTANT: Please be on hold, I will get back to you.

USER: Sure, take your own time.

ASSISTANT: Thank you for waiting, there are no flights available on those dates. All flights are reserved.

USER: Ok, then I have to go by train. Any way, thank you for your information.

ASSISTANT: It's better, thank you for choosing us.

USER: Welcome.