You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am Ruth Nelson from Phoenix. Can you please help me with flight ticket booking from PHX to MSP?

ASSISTANT: May I know your desired dates for this journey?

USER: Sure, I need to travel on dates of 05/16 and 05/18.

ASSISTANT: Ok, please give me a moment to check with availability.

USER: Sure but make sure that connection 1.

ASSISTANT: Flight-1027 is available for you with 1 connection at the price of 100, can I book it?

USER: That is fine, please proceed with booking.

ASSISTANT: Your ticket is booked, thank you for reaching us.

USER: Thank you for your help.

ASSISTANT: Have a great day.