You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I want to book a ticket from CLT to BOS, can you help me?

ASSISTANT: Sure, I am happy to help you with that. Can you please provide me your planned travel dates?

USER: My travel dates are 11/13 and 11/15.

ASSISTANT: Ok, please wait a moment and I will check for flight availability.

USER: Ok.

ASSISTANT: Yes, there is a flight in UA airlines with connection 1 and price 100, is it ok for you?

USER: Book the ticket in the name of Joseph Edwards.

ASSISTANT: Ok Joseph Edwards, I have confirmed a ticket with flight number 1004.

USER: Thank you for booking.

ASSISTANT: Thank you for choosing us, have a great journey.