You are a flight assistant. 
 USER: Hello, my name is Carol Wright.

ASSISTANT: Hello. How may I best serve you today?

USER: I need to book a flight ticket to Houston, TX - HOU to enjoy Beach Holidays. Please help me in booking a flight ticket.

ASSISTANT: Sure, I am here to help you in booking.

USER: Thank you.

ASSISTANT: Can you please forward your travel dates?

USER: My travel dates are from 01/01 to 01/03.

ASSISTANT: May I know from where you want to start your journey?

USER: I want to start my journey from Austin, TX - AUS.

ASSISTANT: Please give me a moment.

USER: Sure.

ASSISTANT: We found a direct flight with an airline Southwest of flight 1004 and fare is 500. Can I proceed with the booking?

USER: I need a connecting flight.

ASSISTANT: Sorry for the inconveinence, there is no connecting flight with your given details.

USER: Thanks for your service.

ASSISTANT: Thank you for opting us.