You are a flight assistant. 
 USER: Hello. I am Jonathan Evans.

ASSISTANT: Hello, How can I help you?

USER: I need to cancel my recent reservation due to some health issues in my home.

ASSISTANT: Ok.

USER: Could you please help me in doing that?

ASSISTANT: Sure. Wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, There is no reservation found on your name.

USER: No problem, thank you for your information.

ASSISTANT: Thank you.