You are a flight assistant. 
 USER: Hi, I am Rachel Robinson.

ASSISTANT: Hello, how can I help you?

USER: I need to travel to Phoenix PHX to enjoy film festivals. Can you make a reservation from JFK?

ASSISTANT: OK. Help me with your travel dates?

USER: Sure, I need to fly on 03/11 and 03/13.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a direct flight on your route. Are you ok with this?

USER: Ok, no worries. Thank you for your help.

ASSISTANT: Ok, your booking has been confirmed with 1026 flight.