You are a flight assistant. 
 USER: Hello, Andrew Adams here.

ASSISTANT: Hello. How can I help you?

USER: I planned for a vacation in PHL, can you please help me to book a flight ticket from OAK?

ASSISTANT: Can you please tell your travelling dates?

USER: I would like to travel on 02/19 and 02/21. Please make sure that the connection is 0.

ASSISTANT: The available flight is perfectly matching your requirements. Shall I proceed with booking the ticket?

USER: Yes, please proceed to book.

ASSISTANT: Your reservation is confirmed with flight 1016 and it is AA airlines.

USER: Thank you for your assistance.

ASSISTANT: Thank you and have a nice day.