You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Edward Miller here.

ASSISTANT: How may I guide you?

USER: Can you please book me ticket from JFK to ATL?

ASSISTANT: Sure, can I know your preferable dates?

USER: Ok, here are my travel dates 04/19 and 04/21.

ASSISTANT: I found a flight 1024 of Southwest airlines matches with your preferences, can I proceed?

USER: Please go ahead with the booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for the much needed help.

ASSISTANT: Thank you, have a good day.