You are a flight assistant. 
 USER: Hi, I am Jennifer Robinson.

ASSISTANT: Hello, how can I assist you today?

USER: I just want to cancel my reservation due to some health issues, so please help me.

ASSISTANT: Sure, we are glad to help you with cancellation. Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for being hold, there was no reservation found on your specified name.

USER: No issues, thanks for your support.

ASSISTANT: Thanks for your help. Have a nice day.