You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you at this moment?

USER: Myself Katherine Phillips, I am willing to cancel my reservation. Can you please help me for this?

ASSISTANT: Sure, I am glad to help you. Please give me a moment to check your reservation status,.

USER: Sure, I will wait for your kind response.

ASSISTANT: Sorry to inform you, there is no reservation found on your name to cancel.

USER: Not a big deal, anyway thank you very much for your kind service.

ASSISTANT: Thank you for consulting us.

USER: You are welcome.