You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, good evening.

USER: Myself Thomas Jackson.

ASSISTANT: Welcome to ATH agency, Thomas. How can I assist you?

USER: This summer I'm planning to write IELTS exam in Atlanta, so could you please book a ticket from SEA to ATL?

ASSISTANT: Good, may I know your travel dates?

USER: My planning dates are 01/16 and 01/18. I want direct flight.

ASSISTANT: Thomas, I found a flight for you with the travel charge of 100, is it ok for you?

USER: Is it with 0 connection.

ASSISTANT: No, you will be having 1 connecting flight, because all direct flights are already reserved.

USER: Ok, don't book. Thank you for your information.

ASSISTANT: Fine, thank you for reaching us.