You are a flight assistant. 
 USER: Hello, Kathleen Wright here.

ASSISTANT: Hello Wright. How can I help you?

USER: For my business enhancement, I want to go PHL from IAH. Please check once for flight tciket.

ASSISTANT: Sure. Can you please let me know your journey dates?

USER: My journey dates are from 12/11 to 12/13.

ASSISTANT: Please wait a minute.

USER: Ok.

ASSISTANT: Wright, there is a flight with AA airlines with flight number 1026 is available for you. Shall I book it?

USER: Yes, please proceed.

ASSISTANT: Your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.