You are a flight assistant. 
 USER: Hi, I am Janet Thompson.

ASSISTANT: Hello. How can I help you?

USER: I want to change my reservation, can you help me with that?

ASSISTANT: Sure. Please be on hold.

USER: Ok.

ASSISTANT: Thank you for your time, we found reservation on your name. Can I have your journey details?

USER: My trip dates are 08/03 and recur on 08/05. My airport codes are JFK and DTW.

ASSISTANT: Your flight ticket has been confirmed with an airline UA and flight number 1026.

USER: Thanks for your kind assistance.

ASSISTANT: Thank you for reaching us.