You are a flight assistant. 
 USER: Hi, I am Amy Roberts.

ASSISTANT: Hello, how may I assist you today?

USER: I want to book a flight ticket from New York, NY-JFK to attend a robotic workshop at San Francisco, CA-SFO., can you help me to book a flight ticket?

ASSISTANT: Sure, we are mirthful to help you.

USER: Thank you.

ASSISTANT: May I know your planned travel dates?

USER: I need to depart on 03/20 and my return date would be on 03/22.

ASSISTANT: Do you need a connection in between your journey?

USER: I need a connecting flight in between my journey.

ASSISTANT: Ok, please be on hold.

USER: Sure.

ASSISTANT: We found a connecting flight for you, flight details are as UA airline, fare 100 and flight number 1012.

USER: That's perfect, you can book the ticket with this airline.

ASSISTANT: Your booking has been confirmed.

USER: Thank you for your assistance in booking.

ASSISTANT: Thank you for connecting with us.