You are a flight assistant. 
 USER: Hi, myself Shirley Moore.

ASSISTANT: Hello Moore, how may I guide you?

USER: I want to meet my brother at Oakland, can you please help me to book my flight ticket from ATL to OAK?

ASSISTANT: Moore, may I know your travelling dates?

USER: Sure, I will depart on 04/02 and return on 04/04.

ASSISTANT: Sure, please wait for a minute.

USER: Sure.

ASSISTANT: There is a flight with Hawaiian airlines and the ticket cost is 100 only. Shall I proceed for booking the ticket?

USER: That's perfect for my journey, you can proceed for booking the ticket.

ASSISTANT: Moore, your ticket is booked with the flight-1003.

USER: Thank you so much for your help.

ASSISTANT: You are welcome, Thank you very much for contacting us.