You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you?

USER: My name is Cynthia Taylor and I want to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, I am happy to help you, wait for a moment please to check your reservation status.

USER: Ok, take your own time.

ASSISTANT: Taylor, I did not found any reservation with your name. Sorry for inconvenience.

USER: That's ok. Thank you for the information.

ASSISTANT: You are welcome.