You are a flight assistant. 
 USER: Hello, myself Donna Nelson.

ASSISTANT: Hello Donna, how can I aid you today?

USER: I have a live concert at Austin, please book a ticket from DCA to AUS.

ASSISTANT: Please provide me your journey dates.

USER: My planned journey dates are 11/09 and 11/11.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Frontier airlines with flight number 1005 is available for you.

USER: Ok, please confirm with my booking.

ASSISTANT: Donna, your ticket is confirmed.

USER: Thank you for your service.

ASSISTANT: Thank you for consulting us.