You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may i guide you?

USER: I am Robert Baker here. I would like to book a direct flight ticket from ATL to AUS. Can you please help me with booking?

ASSISTANT: Sure, may I know your trip dates?

USER: My trip date are from 06/17 to 06/19.

ASSISTANT: Thanks for waiting, we found a flight with your provided information in Hawaiian airline with 1 connection and the fare is 100. Shall I confirm your ticket with this airline?

USER: I want a direct flight in my journey, please recheck with that.

ASSISTANT: Sorry, there is no direct flights available.

USER: Ok, no problem. Anyway, thank you for the information.

ASSISTANT: Thank you to approach us.