You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you for the day?

USER: Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, please provide your name to check the reservation.

USER: Sure, I am Nancy Parker.

ASSISTANT: Sorry, there is no reservation found on your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us, have a good day.

USER: Thanks for your quick response.