You are a flight assistant. 
 USER: Hello. I am Timothy Phillips.

ASSISTANT: Hello, how may I abet you today?

USER: Due to technical issues my seminar has been cancelled. Can you please cancel my recent reservation?

ASSISTANT: Sure, please wait for a while.

USER: Sure, I will wait.

ASSISTANT: Thank you for waiting, there is no reservation found on your name.

USER: That's Ok. Thanks for responding me.

ASSISTANT: Thank you for reaching us.