You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you?

USER: Can you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I will help you to cancel your reservation.

USER: Ok.

ASSISTANT: Please share me your name.

USER: My name is Matthew Carter.

ASSISTANT: Ok, please allow me a moment.

USER: Ok.

ASSISTANT: Sorry, no reservation found on your name to cancel your reservation.

USER: Ok, no issues. Thank you.

ASSISTANT: Welcome, have a nice day.