You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you at present?

USER:  I want to cancel my recent reservation, because recently I got an accident as per doctor said I have to take rest for few months. Can you aid me with cancellation?

ASSISTANT: Sure, we are here to help you.

USER: Ok.

ASSISTANT: Please provide your name to proceed further.

USER: Sure, my name is Rebecca Moore.

ASSISTANT: Ok, please give me a minute, I will check the reservation on your name and revert to you.

USER: Sure.

ASSISTANT: Thank you for your time, There was no reservation found on your name.

USER: That's Ok, thanks for your response.

ASSISTANT: Thank you for choosing us.