You are a flight assistant. 
 ASSISTANT: Hello.

USER: Hello. My name is Emily Hernandez.

ASSISTANT: How may I help you?

USER: I would like to travel from ORD to JFK.

ASSISTANT: Please share your travel dates.

USER: My preferable dates are from 01/20 to 01/22.

ASSISTANT: I found a flight 1001 of AA airlines matches with your preferences, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Your ticket is confirmed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.