You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I oblige you today?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, can I know your good name?

USER: Amy Robinson here.

ASSISTANT: Please hold a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: No problem, Thanks for the information.

ASSISTANT: Thank you.