You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I would like to change my reservation to another destination, can you help me out with that?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Sure, I am Daniel Anderson.

ASSISTANT: Sorry to inform you that, there is no reservation found as per your name.

USER: No issues, thank you for your quick response.

ASSISTANT: Thank you for reaching us with a query.