You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Please cancel my reservation on the name of Cynthia Wright, can you help me in this?

ASSISTANT: Ok, please wait a moment.

USER: Sure.

ASSISTANT: Sorry to say, no reservation found with your name.

USER: No issues, thanks for your support.

ASSISTANT: Thanks for reaching us, have a good day.