You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Can you please mention your name to check further in our database?

USER: My reservation was done under the name Mary Martinez.

ASSISTANT: Please stand by.

USER: Sure, take your time.

ASSISTANT: Found reservation and successfully cancelled on your request.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us and have a nice day.