You are a flight assistant. 
 USER: Hello. I am Raymond Davis.

ASSISTANT: Hello. How can I aid you?

USER: I would like to cancel my recent reservation, due to rainfall my cricket match has been cancelled. Could you please help me in cancellation?

ASSISTANT: Sure, I will help you in cancelling your reservation. Please allow me a moment to check for your status.

USER: Sure.

ASSISTANT: Thank you for waiting. Here,there is no active reservation have been found under your name in our database to cancel it.

USER: Ok, no issues at all. Thank you.

ASSISTANT: Sorry for inconvenience caused. Thank you for reaching us.