You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I serve you today?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you with this. May I know your name please?

USER: Myself Scott Mitchell.

ASSISTANT: Ok, please wait for a mean while.

USER: Sure.

ASSISTANT: Sorry to say, that there is no reservation found as per your name to cancel it in your database.

USER: Thanks for your information.

ASSISTANT: You are welcome.