You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Brian Gonzalez here.

ASSISTANT: How can I assist you?

USER: Can you please help me in booking a ticket from AUS to JFK?

ASSISTANT: Sure, can I know your travel dates?

USER: Ok, I would like to travel on 09/19 and 09/21.

ASSISTANT: The flight 1017 of Southwest airlines is available on your requested dates with 1 connection. Shall I proceed?

USER: Yes. Please go ahead with the booking.

ASSISTANT: Brian, your reservation has done successfully.

USER: Thank you for the timely help.

ASSISTANT: You are welcome.