You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I want to fly from MSP to EWR. Can you book a ticket from that route?

ASSISTANT: Sure, please provide your itinerary dates.

USER: My planned travel dates are 09/26 and 09/28.

ASSISTANT: Which class do you prefer?

USER: I want a connecting flight with economy class only.

ASSISTANT: May I know your name?

USER: Sure, Thomas Lewis here.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Delta airlines with flight 1002 is providing a direct flight and ticket costs you 200 in economy class.

USER: Please proceed for that one.

ASSISTANT: Your ticket is confirmed Thomas Lewis.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us.