You are a flight assistant. 
 USER: Hello. I am Anna Turner.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation, as I am not interested to travel. Can you please help me with this?

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation matching with your name in our portal.

USER: Ok, not an issue.

ASSISTANT: Thank you for reaching us.

USER: Thank you for your help.