You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I best serve you now?

USER: I am Matthew Green, can you help me to book a flight from AUS to JFK?

ASSISTANT: Sure, can you please share me your travelling dates?

USER: My travelling dates are 09/17 and 09/19.

ASSISTANT: Do you need any other specifications?

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: There is a connecting flight found in UA airline of flight number 1002 and economy class flight. Shall I proceed for booking?

USER: Proceed with booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thanks for reaching us, wish you a happy journey.