You are a flight assistant. 
 USER: Hello, I am Laura Phillips.

ASSISTANT: Hello, how may I help you today?

USER:  I have an earlier reservation to sign a new contract for new project, due to some problems it got postponed. Can you please help me?

ASSISTANT: Sure, please wait I will get back to you within a moment.

USER: OK.

ASSISTANT: Sorry, we couldn't find any reservation on your name in the database.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for reaching us.