You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you for the day?

USER: I need some assistance in my flight ticket cancellation that the meeting got cancelled, can you please help me in that one?

ASSISTANT: Sure, I will help you with that.

USER: Thank you for accepting my request.

ASSISTANT: Can I know your name?

USER: Sure, my name is Charles Gonzalez.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: We found reservation with your name.

USER: Ok, please proceed with cancellation.

ASSISTANT: Ok. Thank you for reaching us.

USER: Thank you for your help in my flight ticket cancellation.