You are a flight assistant. 
 USER: Hello, I am Anthony Wilson.

ASSISTANT: Hello, how may I help you today?

USER: Due to heavy rains my cricket match was postponed, so I need to cancel my recent reservation. Can you please help me in cancellation?

ASSISTANT: Sure, we are glad to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thank you  for waiting. We did not find any reservation with your name.

USER: Not a problem, thank you for the information.

ASSISTANT: Thank you for reaching us. Have a good day.