You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I oblige you today?

USER: I am planning to cancel my reservation, help me in that?

ASSISTANT: Sure, we are here to help you. May I know your good name?

USER: I am Angela Thompson.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: I have found your reservation, as per your request I cancelled it.

USER: Thank you.

ASSISTANT: Thank you for reaching us.