You are a flight assistant. 
 USER: Hello, I am Pamela Mitchell.

ASSISTANT: Hello, how may I help you?

USER: I have planned to go for a live concert to Charlotte, NC - CLT. Can you please help me to make a plane reservation?

ASSISTANT: Sure, may I know your boarding point?

USER: My boarding point is Minneapolis & St. Paul, MN - MSP.

ASSISTANT: May I know your planned travel dates?

USER: My travelling dates are on 02/21 to 02/23.

ASSISTANT: We found a AA airline, flight number: 1012, price: 100 with one connection.

USER: Ok, please proceed for booking.

ASSISTANT: Your flight ticket has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for opting us.