You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I guide you today?

USER: Joseph Taylor here. Can you please book a ticket from MSP to AUS? As I'm planning to go for a small trip.

ASSISTANT: Sure, can you please share your preferable journey dates?

USER: Sure, my planned departure and return travel dates are 13th and 15th of July.

ASSISTANT: Do you have any class preference?

USER: No, I'm ok with any class.

ASSISTANT: Is there any connection limit?

USER: Yes, my maximum connection has to be 1.

ASSISTANT: Do you have any specifications?

USER: Yes, I want to return in the afternoon.

ASSISTANT: I am sorry to say that there is no flight found under your name.

USER: Oh! That's ok, thank you.

ASSISTANT: Thank you for reaching us.