You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent reservation which I have done last week because my trip got cancelled. Please help me out with that.

ASSISTANT: May I know your name?

USER: Myself Emma Campbell.

ASSISTANT: We found a reservation under your name, and it has been cancelled successfully.

USER: Thank you so much.

ASSISTANT: Thank you for reaching us.