You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Alexander Wilson.

ASSISTANT: How can I help you?

USER: I want to book a ticket from DTW to OAK to meet my uncle, can you help me in booking?

ASSISTANT: Sure, may I know your travelling dates?

USER: I am departing on 05/08 and return on 05/10.

ASSISTANT: There is a connecting flight with fare 100, the number is 1016 in airline Southwest.

USER: Please proceed for booking.

ASSISTANT: Your ticket is reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for opting us.