You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I aid you today?

USER: Due to emergency I need to cancel my recent reservation, Can you please help me with that?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: May I know your name please?

USER: Stephanie Hernandez here.

ASSISTANT: I cancelled your reservation successfully under your name.

USER: Ok, no problem. Thanks for your information.

ASSISTANT: Thank you.