You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: I am Robert Miller from Chicago. Can you please book a flight ticket from ORD to MSP?

ASSISTANT: Sure, we are here to make your journey comfort.

USER: Thank you.

ASSISTANT: Could you please share your departure and arrival dates?

USER: I want to take off on Dec 27 and please confirm my return ticket also on Dec 29.

ASSISTANT: Are you okay with connecting flight or you need a direct flight?

USER: I want a connecting flight so please check with this.

ASSISTANT:  In which class do you want to travel?

USER: I am ok with any class.

ASSISTANT: Please be on hold for sometime, as I can check a flight for your journey with the best airlines.

USER: Ok.

ASSISTANT: We found a Jet Blue airline, flight number:1023 and the price is 100.

USER: That's fine, please confirm this flight ticket for me.

ASSISTANT: Your flight ticket has been processed.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.