You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you for today?

USER: Suddenly I got a call from my team lead that there is an important meeting. So, I don't have any other option to travel. Can you please help me in cancelling the ticket?

ASSISTANT: Yes, I will help you in cancellation of your reservation.

USER: Thank you for considering my request.

ASSISTANT: Could you please provide your name on which you have reserved your flight ticket?

USER: My name is Timothy Carter.

ASSISTANT: Please wait for sometime, I will check your reservation status in meanwhile and get back to you.

USER: Please make it fast because I am in some busy work.

ASSISTANT: Sure, I have already checked your reservation status but there is no active reservations under your name.

USER: It's ok, not a problem. Thank you for checking my ticket status.

ASSISTANT: You are always welcome, thank you for reaching out here. Hope you have a nice day ahead.