You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Jerry Baker here.

ASSISTANT: What help you are looking for?

USER: Book a ticket from CLT to OAK, to meet my mother.

ASSISTANT: Ok, please give me your travelling dates to check the flight.

USER: My travelling dates are from 01/11 and 01/13.

ASSISTANT: The southwest airlines is providing service in this route having a connection limit 1 and the price is 200. Are you fine with this flight?

USER: Please book it for me.

ASSISTANT: Ok, your ticket is booked with flight number 1011.

USER: Thank you for your response and great service.

ASSISTANT: You are welcome. Thank you for reaching us.