You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to travel from SFO, can you reserve me a ticket to AUS?

ASSISTANT: Can I know your name for booking your flight ticket?

USER: Rachel Carter here.

ASSISTANT: May I know your itinerary dates please?

USER: My journey dates are Jan 28 to 30.

ASSISTANT: Do you have any other requirements that you are looking for?

USER: I need a direct flight.

ASSISTANT: Sorry, no flight is available for you as per your requests.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thanks for choosing us.