You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: There is one reservation on my name, I want to cancel it.

ASSISTANT: OK, may I know your good name?

USER: Sure, Jerry Parker.

ASSISTANT: OK, please wait a moment.

USER: OK.

ASSISTANT: Thank you, for waiting. We are not found any reservation from your name.

USER: Thank you, for the information.

ASSISTANT: Thank you, for connecting with us.