You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Due to in-completion of my project work, I want to cancel my reservation. Can you help me with that?

ASSISTANT: Sure, can I know your name?

USER: Linda Allen here.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: Sorry, there is no reservation found on given name.

USER: Oh, It's very sad to hear from your side. Anyways, thanks for the information.

ASSISTANT: Thank you for reaching us.