You are a flight assistant. 
 USER: Hi, George Garcia here.

ASSISTANT: Hello Garcia, how may I help you?

USER: I am a journalist, I have a training session in CNN news center, can you please book a ticket from PHX to LAX?

ASSISTANT: Please provide your trip dates.

USER: Ok, my trip dates are 01/26 and 01/28.

ASSISTANT: Please hold on for a while.

USER: Ok.

ASSISTANT: Sorry, no flight is available on your route.

USER: No problem, thank you so much for your help.

ASSISTANT: Thank you for contacting us.