You are a flight assistant. 
 USER: Hello, my name is Samantha Rodriguez.

ASSISTANT: Hello, how can I assist you?

USER: I want to cancel my reservation due to cancel of my interview.

ASSISTANT: Sure, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, sorry to say that, no reservation was found with your good name.

USER: No issue, thank you for your service.

ASSISTANT: Thank you for opting us.