You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I assist you?

USER: I am Robert Turner. I want to cancel my recent reservation, I heard that some disturbances going on my destination point. Can you please help out?

ASSISTANT: Sure, please wait for a while.

USER: Sure.

ASSISTANT: I will check is there any reservation on your name?

USER: Yes, I have a earlier reservation.

ASSISTANT: Unfortunately, we did not find any reservation on your name.

USER: Thank you for your information.

ASSISTANT: Thank you for reaching us.