You are a flight assistant. 
 USER: Hello, I am Anthony Moore.

ASSISTANT: Hello, how may I help you now?

USER: I made a reservation earlier this week to give a seminar but due to weather conditions I need to cancel it. Can you help me?

ASSISTANT: Sure, I will help you with that. Please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, sorry there is no reservation found on your name.

USER: No problem, Thank you.

ASSISTANT: Thank you for visiting us, have a nice day ahead.