You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know your good name?

USER: Matthew Scott is my name.

ASSISTANT: How can I support you today?

USER: I want to do the phoenix hot air balloon ride, aid me in booking a ticket to do this.

ASSISTANT: Ok, please share me on what dates do you like to travel?

USER: On the dates of 09/23 and 09/25, I have to travel.

ASSISTANT: May I know your airport codes?

USER: I have to reach the Phoenix, PHX by leaving the Washington, IAD.

ASSISTANT: Do you need any halt in between the journey?

USER: Yes, I need a halt.

ASSISTANT: Thanks for the details, sorry there is no flight available on your journey details.

USER: No problem, I will go with another option.

ASSISTANT: Thank you for reaching us.

USER: Thank you for aiding me.