You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: Emma Collins here. Do you have any direct flight from ORD to MCO?

ASSISTANT: Fine, please let me know your trip dates to go.

USER: My travelling dates are 03/28 and 03/30.

ASSISTANT: Sorry, there is no direct flight for you on your route.

USER: That's fine, thanks for your information.

ASSISTANT: Welcome Emma Collins.