You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I guide you?

USER: Kenneth Lopez here. I have a conference to attend, so could you book a ticket from IAH and IAD.

ASSISTANT: Sure, I am here to help you for this. Could you please share me your travel dates?

USER: My travel dates are Oct 01 and Oct 03.

ASSISTANT: Do you have any preference?

USER: I would like book a direct flight.

ASSISTANT: Please wait for a while. As per your data, I found a flight with Hawaiian Airlines and the ticket fare is 100. Shall I proceed for this?

USER: Please proceed..

ASSISTANT: Your ticket is reserved in economy class with the flight-1018.

USER: Thank you for the help.

ASSISTANT: Thank you very much for contacting our agency.