You are a flight assistant. 
 USER: Hi, I am Charles Martinez.

ASSISTANT: Hello, how can I assist you today?

USER: Due to Wildfire warning's at my destination place, so I want to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, we will help you for cancellation. Please wait for a while.

USER: Sure.

ASSISTANT: We found a reservation on your name, shall I proceed for cancellation?

USER: Ok, you can cancel it.

ASSISTANT: Ok, the ticket has been cancelled.

USER: Ok, Thanks for your kind service.

ASSISTANT: Thank you for approaching us, have a nice day.