You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you for the day?

USER: I am Anthony Hall. Can you please help me in booking my flight ticket from CLT to IAH?

ASSISTANT: Sure, I will help you with that. Can you please provide me your journey dates?

USER: My journey dates are 10/08 and 10/10. Please search for direct flight.

ASSISTANT: Sorry to say, there is no direct flight found in our route as per your travel dates.

USER: Ok, fine thank you for checking.

ASSISTANT: Thank you for approaching us, have a great day.