You are a flight assistant. 
 USER: Hello. I am Angela Johnson.

ASSISTANT: Hello, how may I render you?

USER: Can you help me to cancel my reservation?

ASSISTANT: Sure, please wait a minute.

USER: Sure, take your time.

ASSISTANT: Sorry, there is no active reservation found on your name.

USER: No issues, thank you for your time.

ASSISTANT: Thank you for opting us.