You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Janet Davis here.

ASSISTANT: How can I assist you today?

USER: I would like to cancel my reservation due to some health issues, can you please help me in that?

ASSISTANT: Sure, will you please give me a moment?

USER: Ok, I will wait for your response.

ASSISTANT: Thanks for waiting, there is no reservation found under your name.

USER: That's ok, no problem. Anyway thank you for the information.

ASSISTANT: Welcome, have a great day.