You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Anna Robinson here.

ASSISTANT: How can I assist you at this moment?

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I am here to help you with this.

USER: Thank you.

ASSISTANT: Anna Robinson, there is no active reservation found under your name in our database.

USER: No issues, thank you.

ASSISTANT: Thank you for contacting us.