You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. What kind of assistance are you looking for?

USER: I want to book a flight ticket to attend an event from IAH to HOU. Can you help me?

ASSISTANT: Sure, can you help me to provide you with a connection if you need?

USER: Yes, I need a connecting flight.

ASSISTANT: Kindly share your name please.

USER: Amanda Anderson here.

ASSISTANT: Could you please let me know if you have any depart and return timings?

USER: I would like to depart in the morning and my return time should be afternoon.

ASSISTANT: Help me with your journey dates, so that it will be easier to move further in booking.

USER: Mar 20th and 22nd are my travelling dates.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: No.

ASSISTANT: Please be on hold for sometime, as I can check a flight for your journey with the best airlines.

USER: Ok.

ASSISTANT: Thank you for waiting,  We are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: No issue, Thank you for the information.

ASSISTANT: Thank you for approaching us.