You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you?

USER: My name is Daniel Allen. My family tour trip was cancelled, so please cancel my reservation.

ASSISTANT: Sure. Please wait for a moment.

USER: Sure.

ASSISTANT: We found a reservation on your name. Shall I proceed for cancellation?

USER: Yes, please.

ASSISTANT: Your ticket has been cancelled. Thank you for opting us.

USER: Thanks for your service.