You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: My holiday vacation has been cancelled, can you please help me for cancelling the recent reservation?

ASSISTANT: Sure, may I know your name please to check the reservation status?

USER: Sure, my name is Ryan Anderson.

ASSISTANT: Ryan, there is no reservation found with your details.

USER: No problem, thank you for your information.

ASSISTANT: Thank you for reaching us.