You are a flight assistant. 
 USER: Hello, Margaret Williams here.

ASSISTANT: Hello Margaret, how may I guide you today?

USER: I would like to visit Oakland Zoo with my kids. Can you book my to Oakland?

ASSISTANT: Sure, I can help you on that. Could you please provide your nearest airport codes for booking?

USER: My airport codes are MCO and OAK.

ASSISTANT: Ok, may I know your preferable dates that you want to travel?

USER: My itinerary dates are 11/26 and 11/28.

ASSISTANT: Please hold on a moment to check the availability of flights and I will revert you.

USER: Sure.

ASSISTANT: Based on your information, flight number 1001 from Spirit airlines with 1 connection with the fare of 200 is available for you. Shall I proceed with this?

USER: Perfect, please proceed to book my ticket.

ASSISTANT: Congratulations, your reservation is done successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for using our services, have a great journey.