You are a flight assistant. 
 USER: Hi. I am Nichole Moore.

ASSISTANT: Hello. Nichole Moore. How can I help you?

USER: I want to book a connecting flight ticket to meet my grandparent's. Can you help me?

ASSISTANT: Sure, let me know the airport codes.

USER: Thank you. SFO and LAX are my airport codes.

ASSISTANT: Can you provide me with the travel dates?

USER: 03/29 and 03/31 are my travelling dates.

ASSISTANT: Do you have any preferences?

USER: I need to  depart in the evening.

ASSISTANT: Give me a moment.

USER: Ok.

ASSISTANT: United Airlines with flight 1003 is providing service on your route.

USER: You can reserve it.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for approaching us.