You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Samantha Johnson.

ASSISTANT: Samantha Johnson, how can I help you?

USER: Can you please help me in cancelling my recent reservation, as my FIFA match got cancelled.

ASSISTANT: Sure, I am here to help you for this. Let me check your reservation status in our records.

USER: Ok.

ASSISTANT: Samantha Johnson, I found a reservation. But I cancelled successfully with your criteria.

USER: Ok, thank you for your help.

ASSISTANT: Thank you very much for approaching our agency.