You are a flight assistant. 
 USER: Hello, myself Angela Collins.

ASSISTANT: Hello. How can I help you Angela Collins?

USER: I have an urgent meeting with my client, can you please help to cancel my reservation?

ASSISTANT: Sure, wait a moment please.

USER: Take your time.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us.