You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I render you?

USER: Can you help me in cancelling recent reservation?

ASSISTANT: Sure. May I know your good name?

USER: My name is Gregory Lopez.

ASSISTANT: Please, wait.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for opting us.