You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I want to book a flight ticket to New York, To submit my research record at New York university. Can you do the reservation?

ASSISTANT: Sure, may I know your travel dates?

USER: Trip dates are 11/10 and 11/12. I need a connecting flight.

ASSISTANT: May I know your good name please?

USER: I am Kathleen Scott.

ASSISTANT: Please share me your airport codes.

USER: My airport codes are Oakand, OAK to New York, LGA.

ASSISTANT: Please wait a moment.

USER: Ok.

ASSISTANT: We found a flight on your details with airline Delta, flight number: 1005. Shall I proceed for booking?

USER: Go ahead.

ASSISTANT: Your ticket has been booked.

USER: Thank you so much.

ASSISTANT: Thanks for picking us.