You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Stephanie Anderson.

ASSISTANT: How can I guide you at this evening Anderson?

USER: I would like to cancel my recent reservation. Can you help me?

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Sorry Anderson, no reservation found on your name in my database to cancel .

USER: Its ok, thank you for the information.

ASSISTANT: Thank you for reaching us.