You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: My name is Emma Phillips. I would like to travel from IAD to MSP, could you help me out?

ASSISTANT: Sure, I am glad to help to you out. Please provide me your trip dates.

USER: My preferable dates are from 11/08 to 11/10.

ASSISTANT: Here is a flight with 1 stop and price is 100 in Southwest airlines, can I proceed with it?

USER: Please proceed with the booking.

ASSISTANT: Your ticket has been booked with 1013 flight.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.