You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you right now?

USER: I need to alter my recent reservation, can you please help me?

ASSISTANT: Sure, I am oblige to help you with that.

USER: Thank you for kind response.

ASSISTANT: Please provide your name to check your previous reservation.

USER: Myself Jonathan Hall.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: There is no reservation found on your name in our records.

USER: Thank you for searching my details.

ASSISTANT: Thank you for approaching us, hope you have a great day.