You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I support you today?

USER: Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, we are here to make your work ease.

USER: Thank you.

ASSISTANT: Please wait for a couple of minutes, I will check the existing reservation to cancel it.

USER: Please check the reservation list under name of Emily Robinson.

ASSISTANT: Ok.

USER: Sure.

ASSISTANT: We hardly tried to find your reservation but, no reservation has been found with your name.

USER: Ok, no issues. Thanks for your help and support.

ASSISTANT: Thank you for opting us.