You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: Owing to an emergency, I need to travel to Boston, MA-BOS, can you please help me in booking a flight ticket?

ASSISTANT: Sure, let me know your depart and arrival dates.

USER: I want to fly on 10/25 and I intend to return on 10/27.

ASSISTANT: May I know your source point?

USER: Source point is from TX - DFW.

ASSISTANT: Ok, please give me a moment.

USER: Sure.

ASSISTANT: We found a flight on Southwest airline, flight number 1023 with 100 fare. To proceed for booking, may I know your name?

USER: Is it a direct flight?

ASSISTANT: No, its not a direct flight.

USER: I need a direct flight, so please do not proceed with the booking.

ASSISTANT: Ok, may I know your name?

USER: I am Samuel Miller. Thank you.

ASSISTANT: Ok, thanks for reaching us.