You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Eric Taylor.

ASSISTANT: Taylor, how can I help you today?

USER: I want to attend my father's retirement function, I want to book my ticket.

ASSISTANT: Oh! nice. May I know your travelling details?

USER: I would like to go on 11/29 from OAk.

ASSISTANT: Destination and departure?

USER: My departure is on 12/01 and my destination is PHL.

ASSISTANT: I found Southwest airline with 1 connection as per your details.

USER: Ok, please confirm my ticket.

ASSISTANT: Your ticket is confirmed with flight number 1013.

USER: Thank you for your help.

ASSISTANT: It's my pleasure Eric Taylor.