You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Jeffery Green, I already book a reservation on my name to spend my vacation at Washington but due to some reason I am Cancelling my plan. Can you cancel my ticket?

ASSISTANT: Sure, we are glad to serve you. Ok, please hold a moment.

USER: Sure.

ASSISTANT: Thank you for your time, we have found a reservation on your name. Shall I proceed to cancel.

USER: Please cancel it.

ASSISTANT: Sure, your ticket has been cancelled.

USER: Thank you for helping me.

ASSISTANT: Thank you for connecting with us.