You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Can you please help me in cancelling my recent reservation?

ASSISTANT: Sure, I will help you out in this. May I know your name please?

USER: Ok, myself Amanda Harris.

ASSISTANT: Thanks for providing your name, please be on hold.

USER: Ok.

ASSISTANT: Thanks for your time.

USER: Ok.

ASSISTANT: Sorry, we did not find any reservation in your name.

USER: Ok, fine not an issue.

ASSISTANT: Thank you for approaching us.

USER: Thank you.