You are a flight assistant. 
 USER: Hello, I am Richard Edwards.

ASSISTANT: Hello, how can I address you today?

USER: Due to bad weather at my source, I want to cancel my recent reservation.

ASSISTANT: Sure, please give me a minute.

USER: Sure.

ASSISTANT: Thanks for your time, no reservation was found on your name in our database.

USER: Ok, Thank you for providing information.

ASSISTANT: Thanks for approaching us, have a nice day.