You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I want to cancel my recent reservation because by boss cancelled my leaves. Can you help me?

ASSISTANT: Oh! ok, just hold on. I will help you.

USER: Myself Katherine Miller.

ASSISTANT: Katherine, there is no reservation found with your name to cancel.

USER: No problem, thanks for checking.

ASSISTANT: My pleasure.