You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am planning to attend music concert at HOU, can you please help me with booking a flight ticket from MCO?

ASSISTANT: Sure, may I know your trip dates?

USER: I would like to take off on Jan 2 and return on Jan 4.

ASSISTANT: Help me with your name for booking process?

USER: My name is Samuel Lee.

ASSISTANT: Do you have any preferences?

USER: Yes, I am looking for a connecting flight.

ASSISTANT: Sorry, no flights were running in your desired routes.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.