You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I oblige you today?

USER: I am Benjamin Jones, want to cancel my reservation as the meeting which I want to attend got delayed due to bad weather conditions. Can you please help me in cancelling my reservation?

ASSISTANT: Sure, we are gleeful to help you for cancellation. Please wait a moment.

USER: Ok.

ASSISTANT: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name.

USER: It's ok. Thank you for your information.

ASSISTANT: Thank you for opting us. Have a blissful day!.