You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: I am Sharon Martinez, can you help me to book a flight from OAK to SFO?

ASSISTANT: Ok, may I know your travelling dates?

USER: My travelling dates are Mar 14 and Mar 16.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: Here is a connecting flight with fare 100 and 1011 as flight number in Southwest airline and providing ticket in economy class. Shall I proceed with booking?

USER: Proceed with booking.

ASSISTANT: Ok, your ticket is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.