You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I need to cancel my reservation due to cancellation of my interview. Can you help me with cancellation?

ASSISTANT: Sure. May I Know your name?

USER: Jeffrey Wilson is my name.

ASSISTANT: Please wait a while.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time. We didnt found any reservation by this name.

USER: Ok, no issues. Thanks for your information.

ASSISTANT: Thank you.