You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: Could you please book me a plane ticket from SFO to CLT?

ASSISTANT: Sure, may I know the planned travel dates?

USER: I will start on Oct 21 and return on Oct 23.

ASSISTANT: Please provide me the specifications.

USER: I need 1 stop over within my route.

ASSISTANT: May I know the name?

USER: I am David Collins.

ASSISTANT: Here, I found a flight with 1 connection and airfare is about 100. Shall I proceed with booking?

USER: Fine, please proceed.

ASSISTANT: In an economy class, your ticket has been confirmed for the flight 1016 in JetBlue Airlines.

USER: Thanks for your support.

ASSISTANT: Thank you for reaching us.