You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you please help me to book a flight from IAD to MCO?

ASSISTANT: Sure, can you please mention your departure and arrival dates of your journey?

USER: My travel dates are Jan 28 to 30.

ASSISTANT: Do you like to go with a connecting or direct flight?

USER: I prefer connecting flight.

ASSISTANT: Are there any other specifications?

USER: No.

ASSISTANT: Please help me with your name for booking.

USER: I am Rachel Carter.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: No problem, thank you for the information.

ASSISTANT:  Thank you for reaching us.