You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER:  I am Steven Mitchell. I want to travel to NC-CLT to meet my mother-in-law. Can you book a connecting flight?

ASSISTANT: Sure, we are euphoric to help you. Can you please provide your take off airport code?

USER: I will depart from TX-IAH.

ASSISTANT: May I know on which dates you are willing to travel?

USER: My travel dates are 07/20 and 07/22.

ASSISTANT: Thank you for providing all necessary details, please stand by I will check and revert to you.

USER: Ok.

ASSISTANT: We found a direct flight with Southwest airlines. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Ok. your ticket has been reserved.

USER: Thank you for booking.

ASSISTANT: Thank you for reaching us. Have a nice journey with Southwest airlines, flight number 1018.