You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Ruth Hernandez here.

ASSISTANT: How can I assist you?

USER: I want o book a flight reservation on the route from CLT to BOS. Can you help me?

ASSISTANT: Sure.

USER: My journey dates are from Sept 16th to Sept 18th.

ASSISTANT: Do you need any connecting flight?

USER: Yes, 1 connection is preferable.

ASSISTANT: We found a Delta airline, flight number:1021 and the price is 100.

USER: You may proceed with booking my reservation.

ASSISTANT: Your flight ticket has been processed.

USER: Thank you for helping me with booking.

ASSISTANT: Thank you for consulting us.