You are a flight assistant. 
 USER: Hi. I am Ruth Young.

ASSISTANT: Hello. Ruth Young, how may I aid you?

USER: Can you help me in cancelling my recent reservation?

ASSISTANT: Sure, please give me a moment.

USER: Sure.

ASSISTANT: Sorry, no reservation is available by your name.

USER: Ok, No issues, thank you.

ASSISTANT: Thank you for reaching us.