You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you today to make your happy?

USER: Owing to an emergency I had to request for this cancel reservation. Can you please cancel my reservation?

ASSISTANT: Sure, we are here to help you to cancel your recent reservation. Kindly mention your name.

USER: Sure, I am Rebecca Jones.

ASSISTANT: Ok, Rebecca Jones. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, there was no reservation found on your name.

USER: Ok, Thank you.

ASSISTANT: Thank you for approaching us.