You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Michelle Garcia, can you avail me a ticket from SFO to IAD?

ASSISTANT: Sure, may I know your travel dates please?

USER: Sure, I am planning to travel on 08/04 and 08/06.

ASSISTANT: I found a flight that is UA airlines with zero connection.

USER: Once check with 1 connection.

ASSISTANT: I have checked but I am sorry to say that there is no availability of the flight.

USER: No issues, thank you for helping me.

ASSISTANT: Ok, thanks for contacting us.