You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I am Sharon Smith.

ASSISTANT: Good Evening Sharon Smith.

USER: I want to book a direct flight from  MCO to ATL. Can you help me?

ASSISTANT: Sure, can you please tell me your travel dates?

USER: Ok, my travelling dates are 06/09 and 06/11.

ASSISTANT: Sorry to inform you, there are no flights found with the connection limit 0 in this route.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: You are welcome, thank you for reaching us.