You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you now?

USER: Can you please help in cancelling my flight ticket reservation?

ASSISTANT: Sure, may I know your name please?

USER: Myself Anthony Davis.

ASSISTANT: Ok, please wait for a while. Sorry, there is no reservation found on your name.

USER: Ok, fine not an issue. Thank you for your help.

ASSISTANT: Thank you for approaching us, have a nice day.