You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: I planned to meet my friend in SFO, can you please help me to book a flight ticket from MSP?

ASSISTANT: Sure, We are here to help you. Can I know your travelling dates?

USER: I prefer to travel on Nov 15 and Nov 17.

ASSISTANT: Do you need any break?

USER: I prefer to travel in a connecting flight.

ASSISTANT: May I know your name?

USER: I am Matthew Williams.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: We found a connecting flight with an UA airlines, flight number:1017.

USER: Ok, please confirm my booking.

ASSISTANT: Your flight ticket has been reserved with an economy class.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.