You are a flight assistant. 
 USER: Hello. I am Brandon Baker.

ASSISTANT: Hello, how may I abet you?

USER: Please help me in cancelling my recent reservation, as my college exam got cancelled.

ASSISTANT: Sure, I will help you. Please give me a moment.

USER: Ok.

ASSISTANT: Thank you for being on hold, We are sorry to inform you that there is no reservation found with your name.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for opting us.