You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I want to cancel my reservation as my project got ramp down. Can you help me with that?

ASSISTANT: Let me know your name to check your reservation?

USER: I am Daniel Campbell.

ASSISTANT: Sorry, we found no reservation on your given name.

USER: Ok, no problem. Thanks for the information.

ASSISTANT: Thank you for choosing us.