You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you today?

USER: I am Kevin Davis, I want to cancel my reservation as my orientation day in college got cancelled. Can you help me?

ASSISTANT: Sure, please wait  for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: It's Ok, thanks for your response.

ASSISTANT: Have a nice day.