You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jeffrey Lopez here.

ASSISTANT: How may I help you?

USER: I want to travel in a flight from CLT, will you help me to visit a place which is located in MSP.

ASSISTANT: Sure. May I know when are you planning your journey?

USER: I will be travelling on 10/25 and 10/27.

ASSISTANT: Please wait a minute. Lopez, there are no flights available at this moment.

USER: It's ok. no issues.

ASSISTANT: Thank you for choosing our services.

USER: Thank you for your service.