You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you?

USER: I am planning to attend music concert at JFK, can you please help me with booking a flight ticket from OAK?

ASSISTANT: Sure, I will help you. Please send your travelling dates.

USER: I would like to take off on May 12 and return on May 14.

ASSISTANT: Do you have any preferences?

USER: I prefer economy class.

ASSISTANT: May I know your name please?

USER: My name is Donald Hill.

ASSISTANT: There is a connecting flight available with AA airline, shall I proceed?

USER: Yes, please proceed with the booking.

ASSISTANT: Your booking is done with flight number 1010. Happy journey.

USER: I appreciate your help, thank you.

ASSISTANT: You are welcome, have a nice day.