You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you at this moment?

USER: I am Dennis Edwards here, I would like to travel from OAK to EWR to visit New York, can you please help me to book a ticket?

ASSISTANT: Sure, can you please provide your travelling dates?

USER: Sure, my dates of journey is from 02/21 to 02/23.

ASSISTANT: Wait a moment please.

USER: Sure, take your time.

ASSISTANT: Southwest airlines is available on this route with a ticket fare of 200, shall I book your ticket?

USER: Ok, please proceed with this ticket booking.

ASSISTANT: Dennis Edwards, your ticket is booked with flight number 1029.

USER: Thank you for your help.

ASSISTANT: Thank you, have a safe journey.