You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you today?

USER: Charles Roberts here. Will you help me in plane ticket booking? Because I am planning for the trip to New York.

ASSISTANT: Sure, can you please share your travel dates?

USER: Sure, my travelling dates are from 12/02 to 12/04.

ASSISTANT: Could you please help me with the airport codes?

USER: I am flying from MSP to EWR.

ASSISTANT: Let me check for the availability of flight.

USER: Ok, I will wait for your reply.

ASSISTANT: Charles, there is a flight available with price 100 and the connection is 1 with Delta airline. Would you like me to proceed with the booking?

USER: Please book the ticket.

ASSISTANT: Your booking is confirmed with 1004 flight number.

USER: Thank you for assisting me.

ASSISTANT: Thank you for contacting us.