You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Ryan Adams. Due to health problems I need to cancel my recent reservation.Can you help me please?

ASSISTANT: Sure, please wait a moment.

USER: Ok.

ASSISTANT: Sorry to inform no reservation found with your name.

USER: Ok, thanks for your information.

ASSISTANT: Thanks for reaching us, have a good day.