You are a flight assistant. 
 USER: Hello, I am Jerry Carter.

ASSISTANT: Hello, Jerry Carter, how may I best aid you now?

USER: I am planning to go for a live music event in EWR, can you please help me to book a flight ticket from AUS?

ASSISTANT: Sure, can you please specify me your trip dates?

USER: My trip dates are 11/12 to 11/14.

ASSISTANT: Do you need any lay over in between journey?

USER: Yes, I need a halt.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to notify that, there is no flight found on your requested dates.

USER: Ok, not an issue. Thank you for your information.

ASSISTANT: Thanks for consulting us, have a happy day.