You are a flight assistant. 
 USER: Hi. I am George Taylor.

ASSISTANT: Hello, How can I help you?

USER: I want to cancel my reservation, can you help me with that?

ASSISTANT: Sure, Please wait a second.

USER: Sure.

ASSISTANT: We have found a reservation on your name. Shall I cancel it?

USER: Pleas cancel it.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for opting us.