You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: My name is Kenneth Wilson.

ASSISTANT: Nice to meet you Kenneth.

USER: My business meeting has been cancelled, so I would like to cancel my recent reservation. Can you help me with that?

ASSISTANT: Sure, hold on for a moment please.

USER: Ok.

ASSISTANT: Sorry to say this Wilson, there are no reservation under your name.

USER: That's ok. Thank you for the information.

ASSISTANT: Thank you for reaching us.