You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: My self Larry Hernandez.

ASSISTANT: How may I assist you?

USER: I want direct flight from AUS to LAS, can you help me?

ASSISTANT: Sure, please provide your journey dates.

USER: My trip dates are 10/29 and 10/31.

ASSISTANT: Please hold on a moment.

USER: Sure.

ASSISTANT: Larry, no flights has been found on your request.

USER: No problem, thank you for your services.

ASSISTANT: Thank you for reaching us.