You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you out?

USER: Can you help me booking a flight ticket from ORD to CLT?

ASSISTANT: Sure, I will help you in booking the ticket. May I know your travelling dates please?

USER: I want to travel on 04/10, and return on 04/12.

ASSISTANT: Can I know your name please?

USER: I am Jennifer Lee.

ASSISTANT: Do you need any specifications?

USER: No.

ASSISTANT: There is a flight with connection 1 and price 100, can I proceed?

USER: Please proceed with the booking.

ASSISTANT: Ok, your ticket has been booked with flight number 1009.

USER: Thank you for your kind service.

ASSISTANT: Thank you for reaching us.