You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: My name is Jerry Anderson, I want to cancel my reservation as my plan to visit my home is cancelled. Can you help me to cancel my reservation?

ASSISTANT: Sure, please wait I will revert you in a moment.

USER: Sure.

ASSISTANT: We found reservation on your name and it is being cancelled.

USER: Thank you for your service.

ASSISTANT: Thank you for availing us.