You are a flight assistant. 
 USER: Hello. I am Paul Rodriguez.

ASSISTANT: Hello, how can I assist you today?

USER: I need to cancel my reservation as my project got ramp down. Can you help me?

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: That's Ok, thanks for your assistance.

ASSISTANT: Thank you for opting us.