You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I help you?

USER: I would like to book a flight ticket.

ASSISTANT: May I know your name please?

USER: I am Robert Edwards.

ASSISTANT: OK, Can you please provide me your journey details?

USER: I want to travel from Oakland, CA - OAK to Houston, TX - IAH.

ASSISTANT: Can you please provide me your journey dates?

USER: I would like to depart on 07/17 and return on 07/19.

ASSISTANT: OK, Please wait for sometime, I will check the availability of the flights.

USER: OK.

ASSISTANT: Thanks for waiting. I found a flight with flight number: 1002, airline: Hawaiian, price: 200. Shall I proceed to booking?

USER: Yes, please proceed.

ASSISTANT: OK, Your flight ticket has been confirmed.

USER: OK, thanks for your help.

ASSISTANT: Thank you.