You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Can you help me to book a flight ticket from OAK to JFK?

ASSISTANT: Sure, can you please let me know your trip dates?

USER: My travel dates are Jan 25 and Jan 27.

ASSISTANT: Would you like to fly with connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: My depart time must be in the afternoon.

ASSISTANT:  If you can help me with your name, I can check with the availability of flights.

USER: I am Pamela Davis.

ASSISTANT: Flight-1012 is available in Hawaiian airlines with single connection and the ticket fare is 800. Can I proceed?

USER: Ok, please proceed.

ASSISTANT: Your booking is confirmed.

USER: Thank you.

ASSISTANT: Thank you for reaching us.