You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Virginia Baker, I would like to cancel my reservation, can you help me to cancel that flight reservation?

ASSISTANT: Ok, please wait a moment, let me check your status to cancel it.

USER: Sure, take your own time.

ASSISTANT: I found your reservation, would you like me to cancel it?

USER: Sure, cancel it.

ASSISTANT: Ok, I have cancelled your ticket successfully.

USER: Thank you.

ASSISTANT: Welcome, have a nice day.