You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: I am Patricia Young. Can you change my flight ticket reservation? As my football match is being postponed due to bad weather in New York.

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Wait for some time.

USER: Sure.

ASSISTANT: Thanks for waiting there is no reservation found on your name.

USER: No problem, thank you for your valuable information.

ASSISTANT: Thanks for approaching us.