You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I be your helping hand?

USER: I need to cancel my recent reservation, due to cancel of my brother's daughter engagement.

ASSISTANT: Ok.

USER: Can you help me to cancel my recent reservation on the name of Nicholas Turner?

ASSISTANT: Sure, I will help you.

USER: Thank you.

ASSISTANT: Please wait for a while, I will check your reservation.

USER: Sure.

ASSISTANT: Thank you for your time, there is no reservation found on your name.

USER: Ok, not an issue. Thanks for your help.

ASSISTANT: Thank you for reaching us.