You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I want to cancel my recent ticket because I have some other plan to travel. So, can you please cancel my ticket?

ASSISTANT: Sure, I will help you out in cancelling the reservation. May I know your name please?

USER: Thank you for accepting my request. My name is Jeffrey Perez.

ASSISTANT: Please wait a moment.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there are no reservations found.

USER: It's ok, no problem. Thank you for checking.

ASSISTANT: Thank you for choosing us.