You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I be your helping hand today?

USER: I need your help to cancel my reservation, as the college holidays has been prolonged.

ASSISTANT: Sure. May I know your good name?

USER: Make my reservation to be cancelled with the name of John Campbell.

ASSISTANT: Please, wait.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: No problem, whether the reservation has been cancelled earlier.

ASSISTANT: Thank you for availing us.

USER: Thank you for your quick response.