You are a flight assistant. 
 USER: Hi. I am Brandon Jackson.

ASSISTANT: Hello, what can I do for you today?

USER: I need to amend my reservation due to some issues in my destination, can you help me out?

ASSISTANT: Sure, I will help you out.

USER: Thank you.

ASSISTANT: Please wait for a couple of minutes. Thanks for your time, no reservation was found on your name to change.

USER: That's ok, not an issue. Thank you.

ASSISTANT: Thank you for choosing us.