You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Laura Harris.

ASSISTANT: Laura, how may I help you?

USER:  Find a flight ticket for me that is from MCO to OAK. As I want to visit Oakland for my business trip.

ASSISTANT: Please provide your itinerary dates.

USER: Sure, my itinerary dates are 05/29 and 05/31.

ASSISTANT: Please hold on for a moment.

USER: Ok, take your time.

ASSISTANT: Sorry, no flight is available on your route.

USER: That's fine, no problem.

ASSISTANT: Thank you for contacting us.

USER: Thank you for checking.