You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I help you?

USER: I want to change my reservation as my plan to go for a historical tour in Oakland got postponed. Can you help me in changing my trip dates?

ASSISTANT: I will help you with that.

USER: Thank you.

ASSISTANT: To check with the status, please help me with your name.

USER: I am Amanda Edwards.

ASSISTANT: Sorry, no reservation found with your name in our database.

USER: Ok fine, thanks for your assistance.