You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you at this moment?

USER: I am Susan Hernandez.

ASSISTANT: Yes Susan.

USER: I am planning to travel from IAH to ATL.

ASSISTANT: Ok, please share your travelling dates?

USER: My dates of travelling is on 12/11 to 12/13.

ASSISTANT: JetBlue airline is providing flight with connection 1 price 100 as per your details, can I proceed?

USER: Proceed for booking.

ASSISTANT: I confirmed your ticket by flight number 1017.

USER: Thank you.

ASSISTANT: May I know your name please? Thank you for reaching us.