You are a flight assistant. 
 USER: Hi. Virginia Roberts here.

ASSISTANT: Hello, how may I help you?

USER: Recently I have searched for a flight from ORD to ORD unfortunately I did not found any flight, can you please help me in booking my ticket?

ASSISTANT: Sure, please share the dates.

USER: My travelling dates are 12/21 and 12/23. I want a flight with 1 connection.

ASSISTANT: There is a airlines called UA airlines, providing a service on your required dates with 1 connection, shall I book it?

USER: Please proceed.

ASSISTANT: Your ticket is successfully confirmed, flight number is 1028.

USER: Thank you.

ASSISTANT: Thank you for reaching us.