You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I oblige you today?

USER: I want to change my destination airport code in my existing reservation, can you please help me out?

ASSISTANT: Sure, may I know your good name?

USER: Sure, my name is Helen Allen.

ASSISTANT: Ok, please wait for a minute.

USER: Ok, take your time.

ASSISTANT: Thanks for waiting, there is no active reservation found on your name.

USER: it's ok, thank you for the information.

ASSISTANT: Thank you for opting us.