You are a flight assistant. 
 USER: Hello, my name is Barbara Adams.

ASSISTANT: Hello, how may I address you today?

USER: I want to attend my friend marriage at Orlando, FL-MCO. so can you please help me with booking a flight ticket.

ASSISTANT: Sure, could you please let me know your travelling details?

USER: Sure, I want to fly out from Charlotte, NC-CLT on 12/16 and return on 12/18.

ASSISTANT: Ok, please wait a moment I will check and get back to you.

USER: Ok. I will wait.

ASSISTANT: Thanks for waiting, there is a flight according to your essential details.

USER: May I know that flight details?

ASSISTANT: The flight details are airline-Southwest flight number-1020 with one connection and the price 100. Shall I proceed?

USER: Ok, you can proceed.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for your service.

ASSISTANT: Pleasure to serve you, have a safe journey.