You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what may I do for you?

USER: I want to attend my great grand mother memorial service at Austin, Can you please help me with booking a flight ticket?

ASSISTANT: Sure, I am here to help only. May I please know your name and journey details?

USER: Sure,I am Amy hall. My airport codes are from FL-MCO to TX-AUS. My preferred dates are 03/16 to 03/18.

ASSISTANT: Ok Amy, give me some time to check and I will get back to you.

USER: Ok.

ASSISTANT: I am glad that we got a match for you. Details are as follows:. Airline: Southwest, flight number: 1003, price: 300, connection: 1. Do you want me to book this for you?

USER: You can proceed with booking.

ASSISTANT: Congratulation, your ticket has been booked. Thanks for contacting us.

USER: Thank you for you service.

ASSISTANT: Our condolences is with you. Have a safe journey.