You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I render you today?

USER: Actually I have planned a trip to enjoy my weekend, unfortunately I have misplaced the month while booking. Can you please cancel my reservation?

ASSISTANT: Sure, I will cancel your ticket.

USER: Thank you.

ASSISTANT: May I know that, on which name the reservation has been done?

USER: Please check the reservation on the name of Kimberly Nelson.

ASSISTANT: Please, wait a minute.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting, we could not found any active reservation on your given name.

USER: Ok. Thank you for your service.

ASSISTANT: Thank you for availing us.