You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today?

USER: I need to travel from PHX to LGA, can you help me in doing a reservation?

ASSISTANT: Sure, may I know your good name?

USER: I am George Phillips.

ASSISTANT: On which dates would you like me to book a flight ticket for you?

USER: My journey dates are Dec 13 to 15.

ASSISTANT: Do you have any specifications?

USER: I prefer to travel in a direct flight.

ASSISTANT: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for choosing us.