You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Justin Martinez.

ASSISTANT: How can I assist you?

USER: Can you please help me to cancel my reservation as my schedule got cancelled?

ASSISTANT: Yes, please wait I will check for the status.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry, there is no flight ticket been booked on your name with our agency.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Thank you for connecting with our agency.