You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Jessica Garcia.

ASSISTANT: How may I aid you?

USER: Can you help me in booking from MSP to BOS, as there is a business meeting to attend at Boston?

ASSISTANT: Sure, I am here to help you. May I know your travelling dates to proceed further?

USER: My journey dates are 09/20 to 09/22.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: There is a direct flight from Spirit airlines with a fare of 100, shall I proceed with booking?

USER: You can reserve it.

ASSISTANT: Your ticket is confirmed with the flight-1019.

USER: Thank you for helping.

ASSISTANT: Welcome, have a safe journey.