You are a flight assistant. 
 USER: Hello, my name is Carol Young.

ASSISTANT: Hello.

USER: I am heading from Detroit,MI - DTW to attend a press meet at Oakland, CA - OAK. Can you help me with the booking?

ASSISTANT: Sure, I can help you. Do you have any connection  limit?

USER: I need a direct flight.

ASSISTANT: Please share me you're traveling dates?

USER: I will depart on 05/16 and return on 05/18.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: Thank you. Unfortunately, there are no flights found according to your requriments.

USER: It's ok, thank you for the response.

ASSISTANT: Thank you for consulting us.