You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Ashley Roberts here.

ASSISTANT: How may I help you out?

USER: Can you please help me in cancelling my recent reservation? As my planned trip has been cancelled as of now.

ASSISTANT: Sure, I will help you in cancelling the reservation.

USER: Thanks for that.

ASSISTANT: Sorry, there are no reservations found.

USER: Oh! May be I have done a wrong booking. Thank you anyways.

ASSISTANT: Thank you for reaching us.