You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: Can you please reserve a flight ticket from MSP to DTW for my business meeting?

ASSISTANT: Sure, please share your itinerary dates.

USER: Thank you for accepting my request, my boarding is on Jan 31 and please book my return ticket on Feb 02.

ASSISTANT: Which class do you prefer?

USER: I don't have any class preference.

ASSISTANT: May I know your name?

USER: Sure, my name is Kenneth Turner.

ASSISTANT: Sorry Kenneth Turner, no flights are available on your route.

USER: Oh! Sad to hear that. Anyway, I will find another alternative. Thank you for the information.

ASSISTANT: Thank you for reaching us.