You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you?

USER: My name is Steven Jackson. Can you please book a flight ticket from CLT to OAK?

ASSISTANT: Sure. On which dates would you like me to book a flight ticket for you?

USER: I will travel on Jan 14th and 16th.

ASSISTANT: What are your preferable timings to travel?

USER: I want to return back in the afternoon.

ASSISTANT: Please wait a while.

USER: Sure.

ASSISTANT: We found a  connecting flight ticket with Southwest airline, flight number:1024. Can I reserve it?

USER: Please proceed with it.

ASSISTANT: Your flight ticket has been reserved.

USER: Thank you for your help.

ASSISTANT: Thank you for choosing us.