You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I assist you?

USER: Cynthia Nelson here. I want to book a ticket form CLT - BOS, can you help me?

ASSISTANT: Yes, I can help you. Can you share me your travelling dates?

USER: I will be travelling on the dates from 09/20 to 09/22.

ASSISTANT: Give me a moment. I have found a flight ticket with a price of 100 and 1 connection.

USER: Ok, you can continue with booking my reservation.

ASSISTANT: Can I proceed to booking? Ok, your ticket is booked.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching our agency.

USER: Most welcome.