You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you today?

USER: Due to heavy rains my tournament has been postponed. Can you please cancel my recent reservation?

ASSISTANT: Sure, let me know your name to cancel your reservation?

USER: Laura Edwards is my name.

ASSISTANT: Ok, please wait for a moment. I will check the reservation list and let you know the information.

USER: Sure.

ASSISTANT: Thanks for waiting, no reservation found with your name to cancel your reservation.

USER: Ok, no issue. Thanks for your response.

ASSISTANT: Thanks for approaching us.