You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I assist you today?

USER: Can you please help me to cancel my reservation?

ASSISTANT: Sure, I will help you. Please help me with your name.

USER: My name is Jeffery Davis.

ASSISTANT: Please allow me a minute.

USER: Sure.

ASSISTANT: I have found your reservation and cancelled your flight ticket.

USER: Thank you for helping me.

ASSISTANT: Thank you for reaching us. Have a great time.