You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I serve you today?

USER: Can you please cancel my recent reservation?

ASSISTANT: Sure, let me know your name to check with the reservation.

USER: I am Donald Gonzalez.

ASSISTANT: Please, wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, we found a reservation with your name. Shall I proceed with your cancellation?

USER: You can cancel my reservation.

ASSISTANT: Your ticket has been cancelled.

USER: Thank you.

ASSISTANT: Thank you for approaching us.