You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I'm Kevin Wright here.

ASSISTANT: Glad to meet you Kevin.

USER: My planning is from MA-BOS to TX-AUS, can you please help me to book a ticket?

ASSISTANT: Sure, I am happy to help you with that. Can I have your travel dates please?

USER: Sure, my dates of journey is from 12/29 to 12/31.

ASSISTANT: Ok, please wait a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting.

USER: My pleasure.

ASSISTANT: There is a flight in Hawaiian airlines with connection 1 and price 200, is it ok for you?

USER: Ok, please book it.

ASSISTANT: Ok Kevin, I have confirmed a ticket with flight number 1003.

USER: Thank you for your service in confirming my ticket.

ASSISTANT: My pleasure. Thank you for choosing us, have a great journey.

USER: Most welcome.