You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I assist you?

USER: Due to some technical issues my project got ramp down so I want to cancel my reservation. Can you help me with cancelling the reservation made on name Jason Nelson?

ASSISTANT: Sure, I can do that for you. Please wait for a minute, I will check with current status and revert you.

USER: Sure, take your own time.

ASSISTANT: Unfortunately, there is no reservation found with your name.

USER: That's Ok. Thanks for your assistance.

ASSISTANT: Thank you for choosing our service.