You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: I am Jason Wright and I want to cancel my recent reservation due to my holiday trip got postponed.

ASSISTANT: Ok, please wait a moment, I will check the status and update the information.

USER: Ok.

ASSISTANT: We found a reservation with your. Your ticket has been cancelled.

USER: Thank you for your service.

ASSISTANT: Thanks for contacting us. Have a nice day.