You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Kimberly Lewis.

ASSISTANT: How may I guide you today?

USER: As my meeting got postponed, I would like to cancel my recent reservation. Can you help me with this?

ASSISTANT: Sure, I will help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure, take your own time.

ASSISTANT: I cancelled your ticket successfully.

USER: Thank you for your help.

ASSISTANT: Thank you for contacting us.