You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I am Kenneth Collins. I am planning to travel from IAH to PHX. Could you please help me to book a ticket?

ASSISTANT: Sure, may I know your travelling dates?

USER: My travelling dates will be on 02/20 to 02/22.

ASSISTANT: Ok, let me know your connection limit.

USER: I need a connecting flight.

ASSISTANT: Ok, please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, we found a flight in 1020 Spirit airline with a fare of 400 in business class.

USER: You can proceed to booking.

ASSISTANT: Sure, your booking has been confirmed.

USER: Thank you.

ASSISTANT: Thank you for availing us.