You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you at this moment?

USER: George Johnson here. Due to inconvenience of my work, I want to cancel my reservation. Can you please help me for that?

ASSISTANT: Sure, I can aid you with that.

USER: Thanks.

ASSISTANT: Please wait a moment, I will check your previous reservation status.

USER: Ok, I will wait.

ASSISTANT: There is no previous reservation available in your name.

USER: Anyway, thanks for the information.

ASSISTANT: Thank you for reaching us, have a nice day.