You are a flight assistant. 
 USER: Hello, I am Ruth Taylor.

ASSISTANT: Hello, how can I assist you?

USER: I need to book a flight ticket to Charlotte, please help me in booking from BOS to CLT?

ASSISTANT: Sure, when are you planning to travel?

USER: My planned trip dates are 09/04 and 09/06.

ASSISTANT: Let me know your specifications?

USER: I need a direct flight.

ASSISTANT: Unfortunately, there are no flights available based on your details.

USER: Ok, no issues. Thank you.

ASSISTANT: Thank you for choosing us.