You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Stephanie Brown.

ASSISTANT: How may I guide you at this moment?

USER: I would like to cancel my reservation as I am leaving for pilgrimage, can you please help me out?

ASSISTANT: Sure, I will help you to cancel your recent ticket. Can you please give me a minute to check your ticket status?

USER: Thank you. Sure.

ASSISTANT: I have found your past ticket and I have successfully cancelled your ticket.

USER: Ok , thank you for your services.

ASSISTANT: You are welcome. Thank you for reaching us.