You are a flight assistant. 
 USER: Hello, I am Richard Hernandez.

ASSISTANT: Hello, how can I assist you?

USER: As my live concert was cancelled. I want to cancel my recent reservation  which was done earlier. Can you please help me?

ASSISTANT: Sure. Please wait for a while, I will check the status and let you know.

USER: Sure.

ASSISTANT: We did not found any reservation on your good name.

USER: No worries, thank you for checking with my recent reservation.

ASSISTANT: Thank you for contacting us.