You are a flight assistant. 
 USER: Hello, I am Micheal Rodriguez,.

ASSISTANT: Hello,. How can I amend you today?

USER: I need to cancel my recent reservation, as my exam got cancelled. Please help me in cancelling?

ASSISTANT: Sure, we are here to aid you. Give me a minute, I will check with the reservation and revert to you.

USER: Ok.

ASSISTANT: Thanks for your time, we could not find any reservation with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for reaching us.

USER: Thank you.