You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I serve you?

USER: I am Sandra Thompson.

ASSISTANT: Ok.

USER: I need to book a flight ticket from MCO to DFW, Can you please help me for booking?

ASSISTANT: Sure. Do you need a connecting flight or direct flight?

USER: I need a connecting flight.

ASSISTANT: Please, let me know your journey dates.

USER: I would like to travel on 11/12 to 11/14.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Sorry, there is no connecting flight available on your route.

USER: Ok, no problem.

ASSISTANT: Thank you for reaching us.

USER: Thanks for your information.