You are a flight assistant. 
 USER: Hello, I am Daniel Martin.

ASSISTANT: Hello, How can I help you?

USER: Can you book a flight ticket from MSP to LAS?

ASSISTANT: Sure, May I know the journey dates?

USER: 12/14 and 12/16 are my travelling dates.

ASSISTANT: We have found a direct flight from Southwest airline. Shall I proceed?

USER: No, I need connecting flight. Thanks for your service.

ASSISTANT: Thank you for opting us.