You are a flight assistant. 
 USER: Hi. I am Timothy Young.

ASSISTANT: Hello, How can I serve you?

USER: I want to cancel my recent reservation, due to weather condition. Can you help me out?

ASSISTANT: Ok. Please hold on.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting, There is no reservation found on your name.

USER: Ok, not an issue. Thank you for your kind information.

ASSISTANT: Thanks for choosing us.