You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you today?

USER: I want a direct flight from EWR to SFO, can you please help me?

ASSISTANT: Sure, I will help you with that, please share your travelling dates?

USER: I have to meet my client on 09/27, so I will depart on 09/26 and return back on 09/28.

ASSISTANT: Ok, please hold on for a moment.

USER: Sure.

ASSISTANT: Southwest airline with connection 1 price 100 is available as per your details, can I proceed to booking?

USER: No, please check for the direct flight.

ASSISTANT: Sorry, no flights as per your details. May I know your name please?

USER: Sure, my name is Ashley Gonzalez.

ASSISTANT: Ashley, thank you for reaching us.

USER: Thank you for the information.