You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I address you?

USER: I am Sarah Garcia. Owing to an emergency, I need a direct flight to go MSP to see my grandmother, she is not well actually. Please help me with booking a ticket.

ASSISTANT: Sure, may I know when you have planned to travel?

USER: I need to go on 01/18 and intend to back on 01/20.

ASSISTANT: Ok, please share your source code to proceed further.

USER: I will catch my flight from BOS airport.

ASSISTANT: Thank you, we found a direct flight with UA airline at a price of 200 and flight number 1015.

USER: Please reserve it for me.

ASSISTANT: Sure, your booking is done.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.