You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I am James Green, want to travel from OAK to CLT. Please help me.

ASSISTANT: On which dates you are willing to travel?

USER: My trip dates are from 12/16 to 12/18.

ASSISTANT: Thanks for waiting, we found a flight with your provided information in UA airline with 1 connection and the fare is 100. Shall I confirm your ticket with this airline?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you.

ASSISTANT: Most welcome.