You are a flight assistant. 
 USER: Hi, I am Brenda Brown.

ASSISTANT: Hello, how may I aid you?

USER: I want to book a flight ticket on 01/13 and return on 01/15, so can you help me with booking please?

ASSISTANT: Sure, Do you prefer a direct flight or a connected flight?

USER: I need a connecting flight.

ASSISTANT: Ok, please provide your source and destination points.

USER: Sure, my airport codes are Charlotte, NC-CLT and Austin, TX-AUS.

ASSISTANT: Ok, please wait for a while.

USER: Ok.

ASSISTANT: Thank you for your time, we found a connecting flight in 1005 Spirit plane with a fare of 100.

USER: Please proceed with booking.

ASSISTANT: Sure, your ticket has been booked.

USER: Thank you.

ASSISTANT: Thank you for availing us.