You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How can I help you today?

USER: I want to book a ticket from CLT to IAH, can you help  me?

ASSISTANT: May I know your preferable dates of journey?

USER: My travel dates are 10/15 and 10/17.

ASSISTANT: May I know your good name please?

USER: Myself Kathleen Scott.

ASSISTANT: As per your requirements, flight 1002 of UA airlines is available for you.

USER: You can book it.

ASSISTANT: Your ticket is reserved with 1 connection flight.

USER: Thank you for booking.

ASSISTANT: Thank you for contacting us.