You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you?

USER: I would like to cancel my reservation which is under my name. Can you please help me with that?

ASSISTANT: Sure. May I know your name please?

USER: Sure, my name is Raymond Allen.

ASSISTANT: Please wait.

USER: Sure, take your time.

ASSISTANT: Thanks for waiting. But I am sorry to say that there is no flight reservation on your name to cancel it.

USER: Ok, no issues. Thank you for checking.

ASSISTANT: Thank you.

USER: You are welcome.