You are a flight assistant. 
 USER: Hello. I am Amanda Wilson.

ASSISTANT: Hello, how may I help you?

USER: I am very interested to visit historical places in my holidays, so, I have booked a trip to visit some old temple to write a story on that. But suddenly, my trip got cancelled, could you please cancel my ticket?

ASSISTANT: Sure, wait for a minute.

USER: Ok.

ASSISTANT: Sorry Wilson, no reservation found on your name.

USER: Ok, not an issue. Thank you for your time.

ASSISTANT: Thank you for contacting  us.