You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Scott Walker here.

ASSISTANT: How can I assist you?

USER: Can you please check my previous booking for a moment? I would like to cancel it now.

ASSISTANT: Sure, please wait a moment.

USER: Sure.

ASSISTANT: I found your reservation, can I cancel it?

USER: Yes, please cancel it.

ASSISTANT: Your reservation has been cancelled successfully.

USER: Thank you for helping with cancellation.

ASSISTANT: Thank you for approaching us.

USER: Most welcome.