You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I assist you?

USER: I am Amy Campbell, I want to cancel my flight reservation as I am unwell. Please do that for me.

ASSISTANT: Sure, please wait for a moment.

USER: Sure.

ASSISTANT: Sorry, there was no reservation found with your given name.

USER: Not an issue. Anyway, thank you.

ASSISTANT: Thank you for opting us.