You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my reservation as I heard that there is a heavy rain in the location where I need to travel. So, can you help me with that?

ASSISTANT: Ok, please provide your name to check your reservation status.

USER: Thank you for considering my request. My name is Brandon Nelson.

ASSISTANT: Sorry, there is no reservation found on your name to cancel it.

USER: Not a problem, anyways thank you for the information.

ASSISTANT: Thanks for consulting us, have a good day.