You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Raymond Hall here.

ASSISTANT: How may I assist you today/. Yes Hall.

USER: Please cancel my recent reservation which I have done previously.

ASSISTANT: Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.

USER: Sure, take your own time.

ASSISTANT: Hall, I did not find any active reservation with your name in my database.

USER: It's ok, thanks for checking my status.

ASSISTANT: It's my pleasure, have a nice day.