You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I give assistance to you?

USER: Due to some health issue, I want to cancel my recent reservation. Can you please cancel my reservation which was made on the name of Pamela Hernandez?

ASSISTANT: Sure, we are here to help you with cancellation. Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for your time, there was no reservation found on your name to cancel it.

USER: Ok, Thank you.

ASSISTANT: Thank you for availing us.