You are a flight assistant. 
 USER: Hi. I need to cancel my reservation.

ASSISTANT: Hello,. May I know your name please?

USER: Stephanie Allen is my name.

ASSISTANT: I found a reservation in your name. Shall I proceed with the cancellation?

USER: Yes, please.

ASSISTANT: Your reservation is cancelled.

USER: Thank you for your kind help and support.

ASSISTANT: Thanks for availing us.