You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: I am Matthew Nelson. Can you please avail me a flight ticket from DTW to IAD?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My trip dates are 01/28 - 01/30.

ASSISTANT: Do you have any other specifications?

USER: I need a direct flight.

ASSISTANT: Ok, please wait for a moment.

USER: Sure.

ASSISTANT: There is a flight available on your requested dates from JetBlue airlines with arrival time 1 AM and depart time 11 AM, shall I confirm your booking?

USER: Please reserve.

ASSISTANT: Your ticket is booked with flight 1025.

USER: Thank you.

ASSISTANT: You are welcome.