You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Justin White. Actually, my stage show has been cancelled due to some issues. Can you cancel my recent reservation.

ASSISTANT: Ok, hold on a moment, I will help you with this issue.

USER: Sure.

ASSISTANT: Justin White, I didn't find any reservation with your name to cancel the ticket.

USER: It's fine. Thank you for your help.

ASSISTANT: Thank you for approaching us.