You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you now?

USER: My name is Robert Jackson. I would like cancel my recent reservation. Can you help me?

ASSISTANT: Sure, I am happy to help you with that. Please wait a moment to check your reservation status.

USER: Sure.

ASSISTANT: Sorry Robert Jackson, no reservation has found under your name when I have check in our database.

USER: Thank you for the information.

ASSISTANT: Thank you for choosing us, have a good day.