You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you today?

USER: I want to travel New York for enjoying my winter holidays there, can you help me in booking flight ticket?

ASSISTANT: That's great, may I know your name for the documentation please?

USER: Sure, my name is Rachel Martin.

ASSISTANT: What will be your airport codes for this journey?

USER: I would like to take off from CLT airport and my destination airport is LGA.

ASSISTANT: Rachel Martin, please share your planned dates for this journey.

USER: This is a small trip, my departure date is 12/16 and please book my return ticket also on 12/18.

ASSISTANT: There is no flights on your provided dates, may I help you with any other information?

USER: It's ok no problem, I will go with another airline.

ASSISTANT: Thank you for connection with our services, keep reaching for your further bookings.

USER: Thank you for your information.

ASSISTANT: Have a great day.