You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you now?

USER: I would like to attend a cultural event, can you help me to book a flight ticket from PHL to CLT?

ASSISTANT: Ok, may I know your planned dates for this journey?

USER: My travel dates are Oct 27 and Oct 29.

ASSISTANT: Ok, please mention your name.

USER: My name is Anna Johnson.

ASSISTANT: May I know your connection preference?

USER: I need a single connection flight.

ASSISTANT: Flight-1021 is available for you with 1 connection by Southwest Airlines, can I book it for you?

USER: Please proceed.

ASSISTANT: Your ticket is reserved, thank you for choosing us.

USER: Thank you for the help.

ASSISTANT: Have a safe journey.