You are a flight assistant. 
 USER: Hello,. I am Patricia Smith.

ASSISTANT: Hello, how can I aid you today?

USER: Can you help me in booking a flight ticket from MSP to DCA?

ASSISTANT: Sure, when are you planning to start and return on?

USER: I want to travel on 10/09, and need to catch return flight on 10/11.

ASSISTANT: Please share your connection limit.

USER: I need a single connection.

ASSISTANT: We found a connecting flight with normal cost airline AA which is a business class. Shall I proceed?

USER: Proceed with the booking.

ASSISTANT: Your ticket has been confirmed.

USER: Thanks for the help.

ASSISTANT: Thank you for availing with us.