You are a flight assistant. 
 USER: Hello. I am Eric Robinson.

ASSISTANT: Hello, how may I oblige you today?

USER: Can you please change my reservation as the food festival which I want to attend got postponed?

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no reservation found with your name.

USER: It's ok, thank you for your information.

ASSISTANT: Thank you for reaching us, have a good day.