You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Andrew Hernandez here.

ASSISTANT: How can I assist you?

USER: I want to reserve my ticket from SEA to LAX, can you please help me out?

ASSISTANT: Sure, can I know the travel dates please?

USER: Sure, my planned dates of journey are from 10/31 to 11/02.

ASSISTANT: Ok, wait a moment please.

USER: Sure, but I need a direct flight.

ASSISTANT: Sorry, there are no direct flights available on your route.

USER: Ok, no problem.

ASSISTANT: Thank you for approaching us.

USER: Thank you for your service.