You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello,. How may I serve you?

USER: I would like to attend my great grandfather memorial service in Charlotte, can you please book a flight ticket?

ASSISTANT: Sure, please provide your journey dates and codes.

USER: I will depart on 06/05 and return on 06/07. My starting point is from PHX and destination is CLT.

ASSISTANT: Ok, do you have ant other specifications?

USER: Yes, the connection between my journey is one.

ASSISTANT: May I know your name for further booking process?

USER: I am Amanda Adams.

ASSISTANT: Thank you for providing your details, we found a flight with 1008 as flight number and UA as airline. The cost of the ticket is 200 with a connection between your journey. Shall I go with confirmation?

USER: Ok, you can proceed with the booking.

ASSISTANT: Your booking has been done.

USER: Thanks for your service.

ASSISTANT: Thank you for availing us.