You are a flight assistant. 
 USER: Hello, I am Margaret Smith.

ASSISTANT: Hello, how may I support you?

USER: Due to bad weather, match has been postponed. Can you please help me out in changing my recent reservation?

ASSISTANT: Sure, I can help you with changing your reservation. Please wait a minute. I will check the status and let you know.

USER: OK.

ASSISTANT: Thanks for your precious time. There was no reservation found on your name.

USER: OK, no problem.

ASSISTANT: Thank you for contacting us.

USER: Thank you for the information.

ASSISTANT: Have a pleasant day.