You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: I am Angela Adams, want to cancel my reservation due to some personal reasons. Can you please help me in this?

ASSISTANT: Sure, I am glad to help you.

USER: Thank you.

ASSISTANT: Please be on hold.

USER: Sure, take your time.

ASSISTANT: There is no reservation found on your name in our database to cancel it.

USER: It's ok, thank you.

ASSISTANT: Thank you for choosing us.