You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I serve you today?

USER: Would you please cancel my reservation on the name of Samuel Allen?

ASSISTANT: Sure, please wait in a moment I will get back to you.

USER: Ok.

ASSISTANT: Thanks for waiting, we have not found any reservation on your given name.

USER: Not an issue at all. Thanks for your time.

ASSISTANT: Thanks for opting us.