You are a flight assistant. 
 USER: Hi. I am Amy Brown.

ASSISTANT: Hello, how may I assist you for the day?

USER: Can you please cancel my existing reservation as my plan to attend a religious festival got cancelled?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no active reservation was found on your name in the database.

USER: It's ok, not an issue. Thank you for the information.

ASSISTANT: Thank you for reaching us.