You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I best aid you for the day?

USER: Due to a hurricane warning in destination place I would like to cancel my reservation, can you please help me in doing that?

ASSISTANT: Sure, we here to help with that.

USER: Thank you.

ASSISTANT: Please provide your good name to check the availability of reservation.

USER: Sure, Larry Williams this side.

ASSISTANT: Please hold a moment while we search the reservation on your name.

USER: Sure.

ASSISTANT: Thank you for your time, there is no active reservation found with the given name.

USER: That's fine, thank you for checking it though.

ASSISTANT: Thank you for consulting us.