You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Jacob Evans.

ASSISTANT: How may I render you at this moment?

USER: I am planning to attend music concert at DFW, can you please help me with booking a flight ticket from CLT?

ASSISTANT: Sure, do you need any stop over in between the journey?

USER: Yes, I need a flight with 1 connection.

ASSISTANT: Sure, provide your travelling dates.

USER: Sure, I would like to take off on Jan 12 and return on Jan 14.

ASSISTANT: Do you have any class preference?

USER: No, but I would like to depart during afternoon time.

ASSISTANT: Ok, do you have any other preferences?

USER: I need a flight with 1 connection.

ASSISTANT: We found a direct flight, are you comfortable to travel?

USER: Yes, please proceed with the booking.

ASSISTANT: Your ticket has been confirmed with flight number 1002 with economy and a lay by in between the journey  with fare of 100.

USER: Thank you for your help.

ASSISTANT: Thank you for reaching us.

USER: You are welcome.