You are a flight assistant. 
 USER: Hello. Timothy Scott here.

ASSISTANT: Hello, how may I assist you?

USER: I need your help in booking of a flight ticket from CLT to DEN for an important business meeting, can you please help me out with booking of a flight ticket on those locations?

ASSISTANT: Sure, can I know your preferable dates?

USER: Sure, I am planning to leave on 10/20 and please book my return ticket on 10/22.

ASSISTANT: I found a flight 1018 of Southwest airlines matches with your preferences, can I proceed?

USER: That's fine for me, you can proceed with booking.

ASSISTANT: Your ticket is booked.

USER: Thank you for your help in booking of my ticket.

ASSISTANT: Thank you, have a good day.

USER: Welcome.