You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Matthew Baker here.

ASSISTANT: How can I assist you now?

USER: Find a flight ticket for me that is from EWR to CLT. For my business trip to Charlotte.

ASSISTANT: Sure, can you please mention the travelling dates of your journey?

USER: My travelling dates for journey are 12/10 to 12/12.

ASSISTANT: Ok, please wait for a while.

USER: I am looking for a connecting flight.

ASSISTANT: Sorry Matthew, there is no reservation found on your name.

USER: Ok, not a problem.

ASSISTANT: Thank you for approaching us, have a nice day.

USER: Thank you.

ASSISTANT: You are welcome.