You are a flight assistant. 
 USER: Hello. My name is Jessica Martinez.

ASSISTANT: Hello, how can I aid you today?

USER: I want to cancel my recent reservation as my trip got cancelled, can you please help?

ASSISTANT: Sure,  wait for a moment.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no recent reservation found on your name.

USER: No problem, thank you.

ASSISTANT: Thank you.