You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. May I know your name?

USER: My name is Justin Turner.

ASSISTANT: How may I help you now?

USER: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?

ASSISTANT: Sure, please wait for a moment, while I check for the reservation.

USER: Ok.

ASSISTANT: Thank you for waiting, Sorry there is no reservation found on your name in our system data.

USER: OK, no issues. Thanks for the help.

ASSISTANT: Thank you for reaching us, have a nice day ahead.