You are a flight assistant. 
 USER: Hi, I am Michael Phillips.

ASSISTANT: Hello, how can I be your helping hand today?

USER: I would like to go for a round trip to Oakland, CA - OAK, so help me in finding a flight.

ASSISTANT: Sure, we are glad to help you for booking. Let me know your connection limit.

USER: I need a connection in between my journey.

ASSISTANT: Kindly mention dates of your journey.

USER: My journey dates are 04/14 to 04/16.

ASSISTANT: Ok, please wait.

USER: Sure.

ASSISTANT: We found a flight in 1009 Southwest airline with a halt which matches to your details.

USER: Ok, confirm my booking.

ASSISTANT: Sure, your ticket has been done.

USER: Thank you so much.

ASSISTANT: Thank you for opting us.