You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you?

USER: I am Jonathan Gonzalez, can you please cancel my recent reservation for me?

ASSISTANT: Sure, I am here to cancel your reservation at this moment.

USER: Ok, please take your time.

ASSISTANT: Sorry Jonathan, there is no reservation on your name in our data base.

USER: Thank you for assisting me. It is not a problem.

ASSISTANT: Thank you for reaching us.