You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I need to cancel my reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, I am here to help you. Let me check your reservation stats in our database.i.

USER: Thank you.

ASSISTANT: For cancelling your reservation, may I know your name please?

USER: Sure, myself Michelle Turner.

ASSISTANT: Sure, please be on hold.

USER: Ok, I will wait for your response.

ASSISTANT: Turner sorry to inform that, no reservation is found on your name in our records.

USER: Ok, It might be cancelled by my manager, but he did not informed me yet. Anyway, thank you for the information.

ASSISTANT: You are most welcome.