You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Cynthia Phillips.

ASSISTANT: How may I assist you?

USER: Can you please help me with cancelling my reservation due to my planned event got cancelled?

ASSISTANT: I will help you.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Take your time to check.

ASSISTANT: Cynthia, I have successfully cancelled your reservation.

USER: Thank you for helping me with cancelling my reservation.

ASSISTANT: Thank you for reaching us.

USER: Most welcome.