You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I aid you today?

USER: I would like to cancel my flight reservation as my trip got postponed, can you please help me?

ASSISTANT: Sure, please share your good name.

USER: My name is Samuel Nelson.

ASSISTANT: Please stand by.

USER: Ok.

ASSISTANT: Thank you for waiting, there is a reservation found with the given name and it has been cancelled.

USER: Thank you for the help.

ASSISTANT: Thank you.