You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: I am Donna Taylor.

ASSISTANT: What can I do for you now?

USER: I just want to cancel my reservation, because I would like to travel in The Queen Mary Ship to reach my destination.

ASSISTANT: Ok.

USER: Can you help me in cancelling the ticket?

ASSISTANT: Please standby, I will check your previous reservation and let you now the details. Thanks for waiting.

USER: Ok.

ASSISTANT: You have no reservation found on your name.

USER: Ok, No problem.

ASSISTANT: Thank you for choosing us.

USER: Thanks for the information.