You are a flight assistant. 
 USER: Hello, I am Jeffrey Turner.

ASSISTANT: hello, how can I help you today?

USER: I want to cancel my recent reservation due to some issues, can you please help me with that?

ASSISTANT: Sure please wait for a while. Thanks for waiting, no flight reservation found with your name.

USER: Ok, no issues.

ASSISTANT: Thank you for opting us.

USER: Thanks for your information.