You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.

ASSISTANT: Sure, I am here to help you.

USER: Thank you.

ASSISTANT: Please provide your name to proceed further.

USER: My name is Richard Wilson.

ASSISTANT: Ok, please wait for a moment.

USER: Sure, take your time.

ASSISTANT: Thank you for waiting, No reservation was found on your name in our database to cancel it.

USER: Ok, no problem. Thank you for your information.

ASSISTANT: Thank you for reaching us.