You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I render you?

USER: Can you help me in booking from PHX to MSP?

ASSISTANT: Sure, may I know your itinerary dates?

USER: My travelling dates are from Sept 2 to Sept 4.

ASSISTANT: May I know your connection limit?

USER: I need a connecting flight.

ASSISTANT: Do you have any specifications?

USER: I prefer business class to travel.

ASSISTANT: May I know your name?

USER: My name is Rachel Carter.

ASSISTANT: Please wait for a while.

USER: Sure.

ASSISTANT: Sorry Rachel Carter, no flights are available as per your requirements.

USER: Ok, No issues. Thank you.

ASSISTANT: Thank you for choosing us.