You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I serve you today?

USER: Would you please help me in booking a ticket from MSP to LAX.

ASSISTANT: Sure, we are here to help you in booking. Would you like to travel in a connecting flight or a direct flight?

USER: I would like to board a connecting flight.

ASSISTANT: Could you please share your departure and arrival dates to proceed further?

USER: My itinerary  travel dates are as follows Jan 11 and Jan 13.

ASSISTANT: Is there any other preferences that you would like to add before booking?

USER: My return should be in the morning.

ASSISTANT: Can I have your name please?

USER: Samantha Clark.

ASSISTANT:  Thank you for sharing your journey details, we are unable to provide flight in between your journey routes due to some technical up-gradation at destination airport.

USER: Please proceed.

ASSISTANT: Sorry there are no flights found to proceed further.

USER: No issue, thank you for the information.

ASSISTANT: Thank you for approaching us.