You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, How can I help you?

USER: I want to cancel my recent reservation due to sudden postpone of my football match.

ASSISTANT: Ok.

USER: Can you help me out with that?

ASSISTANT: Sure, We are here to help you.

USER: Thank you.

ASSISTANT: May I know your good name?

USER: I am Jeffrey Miller.

ASSISTANT: Please wait a minute.

USER: Sure.

ASSISTANT: Thanks for waiting. There is no active reservation on your name.

USER: No problem. Thank you.

ASSISTANT: Thank you.