You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: Myself Melissa Nelson. I would like to cancel my recent reservation, can you help me in that?

ASSISTANT: Ok, I will assist you with that. Please can you wait.

USER: Thank you.

ASSISTANT: Thank you for waiting, there is no reservation been found on your name as per the records.

USER: That's ok, no problem. Thank you for the information.

ASSISTANT: Thank you for connecting with our agency.