You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you help me in doing a reservation from CLT to PHX?

ASSISTANT: Sure, can you please let me know your travelling dates?

USER: My journey dates are Jan 21 to 23.

ASSISTANT: Do you need any specifications in connection?

USER: I need a connecting flight.

ASSISTANT: Is there any other specifications?

USER: No.

ASSISTANT: May I know your good name?

USER: I am Melissa Adams.

ASSISTANT: Sorry, no flights are available in this route as per your requested dates.

USER: Ok, no issues. Thank you for the information.

ASSISTANT: Thank you for reaching us.