You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how can I support you today?

USER: I am Jeffery Davis. I want to cancel my reservation, why because my friends already done my reservation with some other airlines. So could you please help me out?

ASSISTANT: Sure. Please wait for a minute.

USER: OK.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Ok, no problem at all. Thanks for the information.

ASSISTANT: Thank you.