You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I'm Emily White.

ASSISTANT: How may I help you?

USER: As my friends are not ready to join us in the trip, I want your help to cancel my recent reservation. Can you please help me?

ASSISTANT: Sure, I will help you. Sorry, no reservation found with your name.

USER: That's ok, may be I have done a wrong booking. Thank you anyways.

ASSISTANT: Thank you fro reaching us.