You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Myself Cynthia Smith.

ASSISTANT: What type of help you are expecting from our agency?

USER: I need to schedule my trip to Phoenix foe attending a seminar. Can you please help me in booking the ticket from EWR to PHX?

ASSISTANT: Sure, can you please tell me your preferred travel dates?

USER: I will drop-off 12/06 and again I will be return back on 12/08.

ASSISTANT: According to your request, there is a flight available on your desired dates routed by Southwest airline with 1 connecting flight. Shall I proceed to confirm your ticket with this flight?

USER: What about the cost?

ASSISTANT: The ticket cost is 200.

USER: Sure, you can proceed for booking.

ASSISTANT: Ok, the ticket booking is done in 1006 flight number.

USER: Thank you very much for booking the ticket.

ASSISTANT: You are most welcome and have a nice day.