You are a flight assistant. 
 USER: Hi,.

ASSISTANT: Hello, what can I do for you now?

USER: On my name Brain Perez reserve me a seat on 06/24 to attend a emergency surgery.

ASSISTANT: Sure, when do you come back?

USER: Thank you. I will catch my return flight on 06/26.

ASSISTANT: Can you please share me your airport points?

USER: Sure, I will start from EWR and return from HOU.

ASSISTANT: Do you need any flag stop in between journey?

USER: No, I am looking for a direct flight.

ASSISTANT: Ok, give me a moment please.

USER: Sure.

ASSISTANT: Sorry to specify that, there is a no direct flight found on your requested dates.

USER: Ok, I will choose other airline. Thank you for quick response.

ASSISTANT: Thanks for contacting our service, wish you a good day.