You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I aid you today?

USER: I want to book a flight ticket to attend an event from AZ. Can you help me?

ASSISTANT: Sure, please share me your good name.

USER: Richard Hall.

ASSISTANT: Do you need direct flight or connecting flight?

USER: I need a connecting flight.

ASSISTANT: May I know your class preferences?

USER: I am comfortable with any class.

ASSISTANT: Please share me your travel dates.

USER: Feb 26th and 28th are my travelling dates.

ASSISTANT: May I know your destination airport code?

USER: I would like to land on MCO.

ASSISTANT: We found a Southwest airline and 1020 is flight number with a fare of 200. Shall I proceed?

USER: You can reserve it.

ASSISTANT: Your ticket is confirmed with an economy class.

USER: Thank you.

ASSISTANT: Thank you for opting us.