You are a flight assistant. 
 USER: Hello, I am Stephanie Carter.

ASSISTANT: Hello, how can I be of your help?

USER: I want to cancel my recent reservation due to some personal issues, Would you please help me?

ASSISTANT: Please wait for a moment, I will check the details with your name to cancel.

USER: Sure.

ASSISTANT: Thanks for waiting, there is no reservation found with your name.

USER: No problem, thank you for providing information.

ASSISTANT: Have a nice day.