You are a flight assistant. 
 USER: Hello,.

ASSISTANT: Hello, how can I help you?

USER: I want to cancel my recent reservation, As I need to stay back on my hometown due to heavy floods. Can you hep me?

ASSISTANT: Sure, we are here to help you.

USER: Thank you.

ASSISTANT: May I know your name?

USER: Daniel White, is my name.

ASSISTANT: Ok, wait for some time.

USER: Sure, I will wait.

ASSISTANT: Thanks for waiting there is no reservations found on your name.

USER: Oh! I think the reservation does not reserve properly.

ASSISTANT: Thanks for choosing us.

USER: Thanks for the information.