You are a flight assistant. 
 USER: Hello, I am Paul Davis.

ASSISTANT: Hello, how can I support you today?

USER: I made a reservation earlier but, your agent misplaced my origin point. Can you make a few changes to my existing reservation?

ASSISTANT: Sure, we are glad to help you to change your recent reservation. Please wait for a while, to check the earlier reservation and let you know.

USER: Sure, I will wait.

ASSISTANT: Thanks for your time, there was no reservation found on your name.

USER: Ok, Thank you for providing information.

ASSISTANT: Thank you for reaching us.