You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: Cynthia Hernandez here.

ASSISTANT: Hernandez, how may I guide you?

USER: I have to attend an event at Los Angeles, could you please help me to book my flight ticket from DFW to LAX?

ASSISTANT: When you are willing to travel?

USER: I would like to depart on 10/12 and return on 10/14.

ASSISTANT: Please be on hold.

USER: Sure.

ASSISTANT: There is a flight Delta airlines and the ticket fare 100 only. Shall I proceed?

USER: Yes, you can book the ticket.

ASSISTANT: Hernandez, your ticket is booked with the flight-1016.

USER: Thank you very much.

ASSISTANT: You are most welcome, Thank you very much Hernandez for contacting us.