You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you?

USER: Myself Virginia Lee, can you help me to cancel the reservation which I did recently?

ASSISTANT: Please wait a while.

USER: Ok, take the time you need.

ASSISTANT: Sorry to say, there is no reservation on your name in our database.

USER: That is ok, thank you for assisting me and providing the information.

ASSISTANT: Thank you for opting us.