You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I assist you now?

USER: I want to cancel my recent reservation due to postpone of my plans. Can you help me in that?

ASSISTANT: Sure, I am happy to help you with that.

USER: Thank you.

ASSISTANT: Can I have your good name please to check your reservation status?

USER: Dennis Collins here.

ASSISTANT: Ok, please be  on hold for a moment.

USER: Sure.

ASSISTANT: Sorry Dennis Collins, no reservation has found under your name to cancel.

USER: Ok, no problem. Thank you.

ASSISTANT: Thank you for choosing us, have a good day.