You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello. How may I assist you?

USER: I am George Brown. I am looking for a direct flight from SFO to MSP, can you help me?

ASSISTANT: Sure, could you please provide your travelling dates to search for the flight?

USER: Ok, my itinerary dates are 05/16 and 05/18.

ASSISTANT: Please wait for a moment.

USER: Ok.

ASSISTANT: There is a connecting flight 1001 of JetBlue airlines, shall I proceed?

USER: No, please check for a direct flight.

ASSISTANT: No flight with 0 connection.

USER: Ok, thank you for your help.

ASSISTANT: Thank you for reaching us, have a nice day.