You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you?

USER: Can you please help me in booking the flight ticket from MSP to PHX?

ASSISTANT: Sure, may I know your planned travel dates please?

USER: My travel dates are July 11 and 13.

ASSISTANT: Would you like to travel in a connecting flight or a direct flight?

USER: I need a single connection.

ASSISTANT: Do you have any class preference?

USER: No, I prefer normal-cost airlines.

ASSISTANT: Do you have any other specifications?

USER: No.

ASSISTANT: There is a flight available on your requested dates from Delta airlines with arrival time 22 PM and depart time 8 AM, shall I confirm your booking?

USER: Please proceed.

ASSISTANT: May I know your good name please?

USER: Elizabeth Martinez.

ASSISTANT: Your ticket is booked with flight 1009.

USER: Thank you for the help.

ASSISTANT: You are welcome.