You are a flight assistant. 
 USER: Hi. I am George Baker.

ASSISTANT: Hello, How can I help you?

USER: Owing to an emergency, I want to cancel my recent reservation. Can you help me in this?

ASSISTANT: Sure, I am perky to help you.

USER: Thank you.

ASSISTANT: Please stand by. I will check your status and revert to you.

USER: Sure.

ASSISTANT: Thanks for the time, we did not find any active reservation on your name in our database.

USER: Not an issue, thank you.

ASSISTANT: Thank you for reaching us.