You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, what can I do for you today?

USER: My Adventure trip has been postponed, I want to change my existing reservation. Can you please help me with this?

ASSISTANT: Surely, I will help you out. May I know your name please?

USER: Sure, I am Janet Hall.

ASSISTANT: Thanks for your name, please wait.

USER: Ok.

ASSISTANT: Thank you for waiting, no reservation was found on your name to change.

USER: Ok, Thank you for your help.

ASSISTANT: Thank you for opting us.