You are a flight assistant. 
 USER: Hi, Kathleen Roberts here.

ASSISTANT: Hello. How can I assist you Roberts?

USER: I am planning to go to MCO from AUS for attending a seminar. Can you book a ticket?

ASSISTANT: Sure, can I know the preferable dates please?

USER: Sure, my journey dates are 09/14 to 09/16.

ASSISTANT: Ok, wait a moment.

USER: Ok.

ASSISTANT: There is a flight for you. The flight number 1028 and airline is Frontier, shall I proceed?

USER: Yes, please.

ASSISTANT: I have booked your ticket.

USER: Thank you for helping me.

ASSISTANT: Thank you for approaching us, have a safe journey.