You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how best can I aid you for the day?

USER: Due to bad weather conditions, I want to change my recent reservation. Can you help me with that?

ASSISTANT: Sure,,please share your good name?

USER: My name is Emily Young.

ASSISTANT: Please hold a moment, as I check your reservation.

USER: Sure.

ASSISTANT: Thank you for waiting, there is no active reservation found with the given name.

USER: That's ok, thank you for checking.

ASSISTANT: Thank you.