You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I address you?

USER: I am planning to visit Lake Merritt at Oakland, could you please help me with booking a flight ticket from CLT to OAK?

ASSISTANT: Sure, on what dates are you planning to travel?

USER: I would like to depart on Aug 22nd and return on Aug 24th.

ASSISTANT: How many connections do you need?

USER: I am looking for a connecting flight.

ASSISTANT: Any other requirements to be met?

USER: I have no other requirements.

ASSISTANT: May I know your name?

USER: I am Emma Smith.

ASSISTANT: Ok, there is an American airline with flight number 1004 going on your way with 1 connection in between and the airfare is 100. Is that fine?

USER: Please confirm the booking.

ASSISTANT: Your ticket has been booked.

USER: I really appreciate your help, thank you for your service.

ASSISTANT: Thank you for choosing us.