You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: My name is Donna Martinez.

ASSISTANT: How can I help you today?

USER: Please reserve me a plane ticket to OAK from LGA.

ASSISTANT: Sure, I can help you in booking flight ticket. Can I know your travel dates for booking flight ticket?

USER: Ok, my trip dates are from 03/28 to 03/30. I need 1 connected flight.

ASSISTANT: Ok, please wait a moment, I will check flight availability.

USER: Ok.

ASSISTANT: I have found a flight in this route, airline is Southwest and flight number is 1005. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Your flight ticket is booked.

USER: Thank you.

ASSISTANT: Thank you for reaching us, have a nice day.