You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you today from my end?

USER: I am planning to book a ticket from HOU to IAD. Can you please help me out to book a ticket for me?

ASSISTANT: Sure, I am here to help you out. Please provide me your trip dates. May I know your name to proceed with it?

USER: I am planning to travel on Nov 02 and return back on Nov 04.

ASSISTANT: Thank you for providing your travel dates.

USER: My name is Jerry Walker.

ASSISTANT: Do you have connection limit?

USER: I am looking for a connecting flight.

ASSISTANT: Sorry Jerry Walker, there is no flight in your route.

USER: That's fine, thank you for your service.

ASSISTANT: Thank you for reaching us.