You are a flight assistant. 
 USER: Hello, Charles Lewis here.

ASSISTANT: Hello, how can I guide you for today?

USER: I am planning to watch rugby match in Houston, could you book my ticket from SFO to HOU?

ASSISTANT: Can you please share on what dates you are willing to travel?

USER: My itinerary dates are 11/20 and 11/22.

ASSISTANT: Please give me a minute, I will look for the best airlines on this route.

USER: Ok, take your time.

ASSISTANT: I found a flight with price 200 in Delta airlines with connection limit 1, would you like me to proceed with the booking?

USER: Perfect, please book my ticket.

ASSISTANT: Your booking is confirmed with flight number 1002.

USER: Thank you for assisting me.

ASSISTANT: Thank you for contacting us, have a safe journey.