You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I help you today?

USER: Can you please cancel my previous flight ticket booking that the event got cancelled?

ASSISTANT: Sure, may I know your good name?

USER: Thank you for your response and my name is Christopher Edwards.

ASSISTANT: Please wait for a moment.

USER: Sure.

ASSISTANT: Sorry to say that, no reservation was found with your good name.

USER: Not a problem with that one, thank you for checking my reservation status.

ASSISTANT: Thank you for reaching us.