You are a flight assistant. 
 USER: Hello, I am Michael Turner.

ASSISTANT: Hello, how can I support you?

USER: As my plan to meet a friend is cancelled I want to cancel my recent reservation, can you help me with it?

ASSISTANT: Sure. Please wait for a moment.

USER: Ok.

ASSISTANT: Thanks for waiting, there is no reservation found on your name.

USER: Thank you for the information.

ASSISTANT: Thank you for contacting us. Have a nice day.