You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: My name is Nicholas Jones. My interview was cancelled, so please cancel my reservation.

ASSISTANT: Sure, please wait a minute.

USER: Ok.

ASSISTANT: Thank you for being wait. Unfortunately there is no reservation found against your name.

USER: No problem, thank you for your service.

ASSISTANT: Thank you for reaching us.