You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: Can you help me in doing a reservation from PHX to IAH?

ASSISTANT: Sure, we are happy to help you. Can I have your travelling dates?

USER: My journey dates are Dec 18 to 20.

ASSISTANT: Do you have any other specifications?

USER: I need a connecting flight.

ASSISTANT: May I know your good name?

USER: I am Susan Evans.

ASSISTANT: Delta Airlines is providing connecting flight with the ticket fare of 200 and depart time is 2:00 hours, arrival time is 1:00 hours. Shall I proceed?

USER: Ok, please proceed.

ASSISTANT: Ok, your ticket is reserved in an economy class and the flight number is 1006.

USER: Thank you.

ASSISTANT: Thank you for contacting us.