You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How can I assist you?

USER: I am planning to book a flight ticket to OAK from JFK, can you please help me out?

ASSISTANT: Sure, I will help you. May I know your name?

USER: Sure, my planned travelling dates are Mar 28 and Mar 30. Sure, my name is Melissa Hernandez.

ASSISTANT: Let me know your connection limit.

USER: I am looking for a flight with 1 connection.

ASSISTANT: Do you have any other preferences?

USER: No.

ASSISTANT: Please, wait for a while.

USER: Ok.

ASSISTANT: Thank you for waiting, there is a flight available with fare 300 and single connection in American Airline. Shall I confirm it?

USER: Yes, please proceed.

ASSISTANT: Your ticket has been reserved in economy class with flight number 1020.

USER: Thank you.

ASSISTANT: Thank you for choosing us.