You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello.

USER: I am Brenda Campbell.

ASSISTANT: How may I help you?

USER: I want to meet my friend in Charlotte, can you please help me in booking a flight ticket?

ASSISTANT: Sure, may I know your trip dates?

USER: My trip dates are from 12/18 till 12/20.

ASSISTANT: Please wait a minute.

USER: Ok, take your time.

ASSISTANT: If you know your airport codes then please let me know.

USER: I want to fly from OAK to CLT.

ASSISTANT: There is a flight for you with 1 connection. Shall I proceed?

USER: Please proceed.

ASSISTANT: Your ticket is booked.

USER: Thank you for booking.