You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I assist you for the day?

USER: I am Anthony Smith. As I need to play for the upcoming football tournament, I would like to travel from Houston HOU. Can you help me book a flight ticket?

ASSISTANT: Sure, we are rapturous to help you.

USER: Thank you.

ASSISTANT: May I know your boarding point please? Sorry, Kindly ensure your landing point?

USER: My landing point is OAK.

ASSISTANT: When are you planning to make your journey?

USER: My travelling dates are 02/12 and return on 02/14.

ASSISTANT: Do you prefer  connecting or direct flight?

USER: I need a connecting flight.

ASSISTANT: Just wait for a while.

USER: Sure.

ASSISTANT: We found a Hawaiian airlines, flight number 1012 and the fare of 100 matching your details. Shall I proceed?

USER: You can proceed with booking.

ASSISTANT: Your ticket has been reserved.

USER: Thank you.

ASSISTANT: Thank you for approaching us.