You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello.

USER: Jeffrey Parker here.

ASSISTANT: How may I help you today?

USER: I want to cancel my recent reservation due to some health issues, can you please help me in that?

ASSISTANT: Sure, I am here to help you with that.

USER: Thank you.

ASSISTANT: Please wait for a minute.

USER: Sure, I will wait for your response.

ASSISTANT: Sorry to say that, there is no reservation found based on your name in our database.

USER: That's ok, no problem. Anyway thank you for your information.

ASSISTANT: Thank you for reaching us.