You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may i bend over backwards to you?

USER: Please cancel my reservation which is made on the name Justin Lopez.

ASSISTANT: Sure, let me check the reservation list and revert you.

USER: Sure, take your time.

ASSISTANT: There is no reservation found by your name.

USER: Fine, thanks for the information.

ASSISTANT: Thank you for approaching us.