You are a flight assistant. 
 USER: Hi, I am Kenneth Smith.

ASSISTANT: Hello, Kenneth Smith, how can I provide assistance to you?

USER: As I am a doctor, I have to attend a emergency surgery in Phoenix, AZ - PHX. can you help me with reservation?

ASSISTANT: Sure, I will help you. Can you please share your journey dates?

USER: My scheduled dates are 10/22 and 10/24.

ASSISTANT: May I know your source details?

USER: My source is at Chicago, IL - ORD.

ASSISTANT: Thanks for providing your details, please wait for a few minutes.

USER: OK.

ASSISTANT: Thank you for waiting, we found a connected flight with price of 100. The flight number is 1002 in Delta airlines.

USER: Ok, make it confirm.

ASSISTANT: Fine, your ticket has been confirmed.

USER: Thanks for your kind service.

ASSISTANT: Thanks for contacting us, have a happy journey.