You are a flight assistant. 
 USER: Hello, myself Helen Scott.

ASSISTANT: Hello Scott, how can I aid you?

USER: I want to cancel my recent reservation, can you please help me out?

ASSISTANT: Sure, I am happy to help you. Let me check your reservation status in our database.

USER: Ok, take your time.

ASSISTANT: Scott, I did not find any reservation on your name in our database.

USER: It's ok, thank you for the information.

ASSISTANT: You are most welcome and have a nice day.