You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello. How may I help you?

USER: I am Barbara Thompson. Can you please help me to cancel my reservation as my meeting was cancelled?

ASSISTANT: Please hold on a moment.

USER: Ok.

ASSISTANT: Thanks for your time, there is no reservation found on your name to cancel it.

USER: Ok, no problem. Thank you.

ASSISTANT: Thanks for choosing us.