You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I help you?

USER: I need to cancel my existing reservation, which is done recently. Can you please help me out?

ASSISTANT: Sure, may I know your name?

USER: Sure, myself Helen Hill.

ASSISTANT: Wait a minute.

USER: Sure, I will wait.

ASSISTANT: There was no reservation found on your name.

USER: Not an issue, anyway thank you for the information.

ASSISTANT: Thank you for choosing us.