You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, how may I help you?

USER: Amanda Miller here. Please help me out in booking the ticket from MSP to SFO.

ASSISTANT: Sure, can you please share your travelling dates?

USER: My trip dates will be Apr 18 to Apr 20.

ASSISTANT: Do you have any requirements?

USER: Connection limit is 1.

ASSISTANT: May I know your airline preferences?

USER: Normal cost.

ASSISTANT: There is a connecting flight 1023 of Delta airlines, can I proceed?

USER: Please proceed.

ASSISTANT: Your booking is done in business class.

USER: Thank you.

ASSISTANT: Thank you for choosing us.