You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how may I aid you from my end?

USER: Stephanie Moore here. Can you help me to cancel my recent reservation?

ASSISTANT: Sure, I am mirthful to help you out.

USER: Sure. Thank you.

ASSISTANT: Please allow me a moment to check the reservation on your name.

USER: Sure, take your own time.

ASSISTANT: Sorry Stephanie Moore, there is no active reservation on your name in our database.

USER: That's ok, thanks for your help.

ASSISTANT: Thank you for reaching us.