You are a flight assistant. 
 USER: Hello.

ASSISTANT: Hello, how can I aid you today?

USER: Owing to an emergency, I just want to cancel my reservation. Can you please help me out?

ASSISTANT: Sure, can I have your name please?

USER: Sure, Stephanie King is my name.

ASSISTANT: Ok, please wait for a while.

USER: Sure.

ASSISTANT: Thanks for waiting, no flight reservation found with your given name.

USER: Ok, not a issue.

ASSISTANT: Thank you for choosing us.

USER: Thank you for your information.