You are a flight assistant. 
 USER: Hi.

ASSISTANT: Hello, which type of help you are looking from us?

USER: I am Laura Baker. Can you help me to cancel my reservation? Because I have a exam on that dates.

ASSISTANT: Yes, I will definitely help you about it.

USER: Good to hear from you.

ASSISTANT: There is no reservation on your name to cancel.

USER: That's fine.

ASSISTANT: Do you have any other requirements from us?

USER: No, thank you for your help and support.

ASSISTANT: Ok, fine.Thank you for using our services.Have a great day ahead.